Events from April 15, 2015: 18:37:00:027 CTIOS1-ctios Trace: ->RCV[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4) a=9556][call.5000.198845397.21051]:eClearConnectionRequest 18:37:00:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420721]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420721 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41342 ConnDevID:41342 MsgID:eCallBeginEvent DvrKey:call.5000.2131420721) 18:37:00:041 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420721 18:37:00:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420721]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420721 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41342 CallngDevID:41342 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420721) 18:37:00:041 CTIOS1-ctios Trace: [call.5000.2131420721] CallConnection(41342.0) found DeviceID(41342) AgentID(). 18:37:00:041 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:00:041 CTIOS1-ctios Trace: Added CallConnection(41342.0). 18:37:00:041 CTIOS1-ctios Trace: [call.5000.2131420721]::CreateCallConnection(): CallConnection(41342.0) created successfully. 18:37:00:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420721.41342]:eCallBeginEvent,Msk(bf0002) 18:37:00:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420721.41342]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:00:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420721]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420721 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420721 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41342 NewConnDevID:41342 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420721) 18:37:00:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420721]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420721 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41342 CallngDevID:41342 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420721) 18:37:00:043 CTIOS1-ctios Trace: [call.5000.2131420721] Found CallConnection(41342.0) for device 41342. 18:37:00:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420721]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420721 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420721 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41342 NewConnDevID:41342 RCallKeyDay:151314 RCallKeyCID:206958 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420721 ICMEntUniqID:icm.151314.206958 RCallKeySeq#:1) 18:37:00:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420721]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420721 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41342 AlrtgDevID: CallngDevID:41342 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420721 Trnk#:0 TrnkGrp#:0) 18:37:00:043 CTIOS1-ctios Trace: [call.5000.2131420721] Found CallConnection(41342.0) for device 41342. 18:37:00:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420721.41342]:eCallDataUpdateEvent,Msk(bf0002) 18:37:00:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420721.41342]:eCallOriginatedEvent,Msk(bf0002) 18:37:00:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420721.41342]:eCallDataUpdateEvent,Msk(bf0002) 18:37:00:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420721.41342]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:00:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420721]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420721 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41342 AlrtgDevID:51023 CallngDevID:41342 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420721 Trnk#:0 TrnkGrp#:0) 18:37:00:045 CTIOS1-ctios Trace: [call.5000.2131420721] Found CallConnection(41342.0) for device 41342. 18:37:00:045 CTIOS1-ctios Trace: [call.5000.2131420721]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:00:045 CTIOS1-ctios Trace: [call.5000.2131420721] CallConnection(41342.0) found DeviceID(51023) AgentID(33632). 18:37:00:045 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:00:045 CTIOS1-ctios Trace: Added CallConnection(41342.0). 18:37:00:045 CTIOS1-ctios Trace: [call.5000.2131420721]::CreateCallConnection(): CallConnection(41342.0) created successfully. 18:37:00:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420721]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420721 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420721 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41342 NewConnDevID:41342 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420721 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105019))) 18:37:00:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420721]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420721 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41342 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420721 Trnk#:0 TrnkGrp#:0) 18:37:00:046 CTIOS1-ctios Trace: [call.5000.2131420721] Found CallConnection(41342.0). 18:37:00:046 CTIOS1-ctios Trace: [call.5000.2131420721] Found CallConnection(41342.0). 18:37:00:046 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:00:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420721]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420721 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420721) 18:37:00:046 CTIOS1-ctios Trace: [call.5000.2131420721] Found CallConnection(51023.0). 18:37:00:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420721.51023]:eCallBeginEvent 18:37:00:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420721.41342]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:00:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420721.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:00:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420721.41342]:eCallDataUpdateEvent,Msk(bf0002) 18:37:00:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420721.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:00:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420721.41342]:eCallEstablishedEvent,Msk(bf01a6) 18:37:00:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420721.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:00:047 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:00:047 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:00:047 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:00:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420721.41342]: eCallHeldEvent,Msk(bf0126) 18:37:00:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420721.51023]: eCallHeldEvent,Msk(bf000a) 18:37:00:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420722]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420722 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41344 ConnDevID:41344 MsgID:eCallBeginEvent DvrKey:call.5000.2131420722) 18:37:00:052 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420722 18:37:00:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420722]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420722 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41344 CallngDevID:41344 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420722) 18:37:00:052 CTIOS1-ctios Trace: [call.5000.2131420722] CallConnection(41344.0) found DeviceID(41344) AgentID(). 18:37:00:052 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:00:052 CTIOS1-ctios Trace: Added CallConnection(41344.0). 18:37:00:052 CTIOS1-ctios Trace: [call.5000.2131420722]::CreateCallConnection(): CallConnection(41344.0) created successfully. 18:37:00:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420722]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420722 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420722 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41344 NewConnDevID:41344 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420722) 18:37:00:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420722]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420722 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41344 CallngDevID:41344 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420722) 18:37:00:052 CTIOS1-ctios Trace: [call.5000.2131420722] Found CallConnection(41344.0) for device 41344. 18:37:00:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420722]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420722 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420722 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41344 NewConnDevID:41344 RCallKeyDay:151314 RCallKeyCID:206959 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420722 ICMEntUniqID:icm.151314.206959 RCallKeySeq#:1) 18:37:00:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420722]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420722 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41344 AlrtgDevID: CallngDevID:41344 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420722 Trnk#:0 TrnkGrp#:0) 18:37:00:052 CTIOS1-ctios Trace: [call.5000.2131420722] Found CallConnection(41344.0) for device 41344. 18:37:00:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420722.41344]:eCallBeginEvent,Msk(bf0002) 18:37:00:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420722.41344]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:00:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420722.41344]:eCallDataUpdateEvent,Msk(bf0002) 18:37:00:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420722.41344]:eCallOriginatedEvent,Msk(bf0002) 18:37:00:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420722.41344]:eCallDataUpdateEvent,Msk(bf0002) 18:37:00:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420722.41344]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:00:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420722]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420722 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41344 AlrtgDevID:51044 CallngDevID:41344 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420722 Trnk#:0 TrnkGrp#:0) 18:37:00:055 CTIOS1-ctios Trace: [call.5000.2131420722] Found CallConnection(41344.0) for device 41344. 18:37:00:055 CTIOS1-ctios Trace: [call.5000.2131420722]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:00:055 CTIOS1-ctios Trace: [call.5000.2131420722] CallConnection(41344.0) found DeviceID(51044) AgentID(05230). 18:37:00:055 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:00:055 CTIOS1-ctios Trace: Added CallConnection(41344.0). 18:37:00:055 CTIOS1-ctios Trace: [call.5000.2131420722]::CreateCallConnection(): CallConnection(41344.0) created successfully. 18:37:00:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420722]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420722 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420722 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41344 NewConnDevID:41344 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420722 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105019))) 18:37:00:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420722]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420722 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41344 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420722 Trnk#:0 TrnkGrp#:0) 18:37:00:055 CTIOS1-ctios Trace: [call.5000.2131420722] Found CallConnection(41344.0). 18:37:00:055 CTIOS1-ctios Trace: [call.5000.2131420722] Found CallConnection(41344.0). 18:37:00:055 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:00:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420722]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420722 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420722) 18:37:00:055 CTIOS1-ctios Trace: [call.5000.2131420722] Found CallConnection(51044.0). 18:37:00:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420722.51044]:eCallBeginEvent 18:37:00:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420722.41344]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:00:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420722.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:00:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420722.41344]:eCallDataUpdateEvent,Msk(bf0002) 18:37:00:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420722.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:00:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420722.41344]:eCallEstablishedEvent,Msk(bf01a6) 18:37:00:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420722.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:00:056 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:00:057 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:00:057 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:00:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420722.41344]: eCallHeldEvent,Msk(bf0126) 18:37:00:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420722.51044]: eCallHeldEvent,Msk(bf000a) 18:37:00:071 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:666 SVCID:9749 SG#:666 SGID:9750 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42227 ANI:912550911 UsrToUsrInfo:(null) Dialed#:81142 CallrEntrDig:81142 RCallKeyDay:151314 RCallKeyCID:205754 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.205754 RCallKeySeq#:4 CallTypIDTag:5262 PreCallIIDTag:7990429) 18:37:00:090 CTIOS1-ctios Trace: ->RCV[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4) a=48642][agent.5000.48642]:eSetAgentStateRequest(eAvailable) 18:37:00:100 CTIOS1-ctios Trace: >>CG:[agent.5000.3467]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42227 AGID:3467 AGInstr:42227 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3467 AGAvailStatus:0) 18:37:00:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:eAgentStateEvent(eReserved),Msk(0) 18:37:00:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:00:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:00:101 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:00:101 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:00:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:00:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:00:101 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:00:108 CTIOS1-ctios Trace: >>CG:[call.5000.2131420721]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420721 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420721 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41342 NewConnDevID:41342 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420721 ecc:(...)) 18:37:00:108 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420721.41342]:eCallDataUpdateEvent,Msk(bf0126) 18:37:00:108 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420721.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:00:117 CTIOS1-ctios Trace: >>CG:[call.5000.2131420722]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420722 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420722 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41344 NewConnDevID:41344 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420722 ecc:(...)) 18:37:00:117 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420722.41344]:eCallDataUpdateEvent,Msk(bf0126) 18:37:00:118 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420722.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:00:125 CTIOS1-ctios Trace: >>CG:[call.5000.46855626]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855626 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:912550911 DNIS:42227 Dialed#:81142 CallrEntrDig:81142 ConnDevID:912550911 RCallKeyDay:151314 RCallKeyCID:205754 MsgID:eCallBeginEvent DvrKey:call.5000.46855626 ecc:(...) ICMEntUniqID:icm.151314.205754 RCallKeySeq#:5) 18:37:00:125 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855626 18:37:00:125 CTIOS1-ctios Trace: >>CG:[call.5000.46855626]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855626 ConnDevIDTyp:1 SVC#:666 SVCID:9749 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:912550911 AlrtgDevID:(null) CallngDevID:912550911 CalldDevID:42227 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855626 Trnk#:0 TrnkGrp#:0) 18:37:00:125 CTIOS1-ctios Trace: [call.5000.46855626]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 912550911. 18:37:00:126 CTIOS1-ctios Trace: CallConnection(912550911.1) created AgentObject (Device) for DeviceID(912550911). 18:37:00:126 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:00:126 CTIOS1-ctios Trace: Added CallConnection(912550911.1). 18:37:00:126 CTIOS1-ctios Trace: [call.5000.46855626]::CreateCallConnection(): CallConnection(912550911.1) created successfully. 18:37:00:126 CTIOS1-ctios Trace: >>CG:[call.5000.46855626]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855626 ConnDevIDTyp:1 SVC#:666 SVCID:9749 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:666 SGID:9750 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:912550911 AlrtgDevID:42227 CallngDevID:912550911 CalldDevID:42227 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855626 Trnk#:0 TrnkGrp#:0) 18:37:00:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855626.912550911]:eCallBeginEvent 18:37:00:126 CTIOS1-ctios Trace: [call.5000.46855626] Found CallConnection(912550911.1) for device 912550911. 18:37:00:126 CTIOS1-ctios Trace: [call.5000.46855626]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42227. 18:37:00:126 CTIOS1-ctios Trace: [call.5000.46855626] CallConnection(912550911.1) found DeviceID(42227) AgentID(3467). 18:37:00:126 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:00:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855626.912550911]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:00:126 CTIOS1-ctios Trace: Added CallConnection(912550911.1). 18:37:00:126 CTIOS1-ctios Trace: [call.5000.46855626]::CreateCallConnection(): CallConnection(912550911.1) created successfully. 18:37:00:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855626.42227]:eCallBeginEvent 18:37:00:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855626.912550911]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:00:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855626.42227]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:00:149 CTIOS1-ctios Trace: >>CG:[agent.5000.6355]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:621 SGID:6071 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:6677 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21122 AGID:6355 AGInstr:21122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6355 AGAvailStatus:0) 18:37:00:149 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6355]:eAgentStateEvent(eTalking),Msk(0) 18:37:00:149 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6355]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:00:149 CTIOS1-ctios Trace: >>CG:[call.5000.154709934]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154709934 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709934 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04237073003 NewConnDevID:04237073003 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709934 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105019))) 18:37:00:150 CTIOS1-ctios Trace: >>CG:[call.5000.154709934]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709934 ConnDevIDTyp:0 SVC#:619 SVCID:6091 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:621 SGID:6071 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21122 CallngDevID:04237073003 CalldDevID:21122 LstRedirDevID:(null) AnsDevID:21122 MsgID:eCallEstablishedEvent DvrKey:call.5000.154709934 Trnk#:0 TrnkGrp#:0) 18:37:00:150 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709934.04237073003]:eCallDataUpdateEvent,Msk(bf0002) 18:37:00:150 CTIOS1-ctios Trace: [call.5000.154709934] Found CallConnection(04237073003.1). 18:37:00:150 CTIOS1-ctios Trace: [call.5000.154709934] Found CallConnection(04237073003.1). 18:37:00:150 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709934.21122]:eCallDataUpdateEvent,Msk(3f0001) 18:37:00:150 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709934.04237073003]:eCallEstablishedEvent,Msk(bf01a6) 18:37:00:150 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709934.21122]:eCallEstablishedEvent,Msk(bf01a6) 18:37:00:150 CTIOS1-ctios Trace: >>CG:[call.5000.46854857]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46854857 ConnDevIDTyp:1 ConnDevID:912550911 MsgID:eCallEndEvent DvrKey:call.5000.46854857) 18:37:00:150 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46854857 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:00:151 CTIOS1-ctios Trace: >>CG:[agent.5000.48642]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10849 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42085 AGID:48642 AGInstr:42085 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48642 AGAvailStatus:1) 18:37:00:151 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:00:151 CTIOS1-ctios Trace: <-SND[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:00:151 CTIOS1-ctios Trace: >>CG:[agent.5000.48642]:eSetAgentStateConf(UniqObjID:agent.5000.48642 MsgID:eSetAgentStateConf TgtCILClntID:FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)) 18:37:00:151 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:00:151 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:00:151 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:00:151 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:00:151 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:00:151 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:00:152 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:00:152 CTIOS1-ctios Trace: <-SND[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:eSetAgentStateConf 18:37:00:163 CTIOS1-ctios Trace: >>CG:[call.5000.198845397.21051]:eClearConnectionConf(UniqObjID:call.5000.198845397.21051 MsgID:eClearConnectionConf TgtCILClntID:ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)) 18:37:00:163 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845397.21051]:eClearConnectionConf,Msk(bf01a4) 18:37:00:164 CTIOS1-ctios Trace: [call.5000.198845397] Found CallConnection(21051.0) for device 21051. 18:37:00:164 CTIOS1-ctios Trace: [call.5000.198845397] Found CallConnection(21051.0) for device 21051. 18:37:00:164 CTIOS1-ctios Trace: >>CG:[call.5000.198845397]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845397 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21051 RelDevID:21051 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845397) 18:37:00:164 CTIOS1-ctios Trace: >>CG:[call.5000.198845397]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845397 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:254670103 RelDevID:254670103 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845397) 18:37:00:164 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845397.254670103]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:00:164 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845397.21051]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:164 CTIOS1-ctios Trace: >>CG:[call.5000.198845397]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845397 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:254670103 MsgID:eCallClearedEvent DvrKey:call.5000.198845397) 18:37:00:164 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845397.21051]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:164 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845397.254670103]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:164 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845397.21051]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:164 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845397.21051]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:165 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845397.254670103]:eCallClearedEvent,Msk(3f0000) 18:37:00:165 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845397.21051]:eCallClearedEvent,Msk(3f0000) 18:37:00:165 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845397.21051]:eCallClearedEvent,Msk(3f0000) 18:37:00:183 CTIOS1-ctios Trace: >>CG:[agent.5000.9556]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:625 SGID:6073 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9375 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21051 AGID:9556 AGInstr:21051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9556 AGAvailStatus:0) 18:37:00:183 CTIOS1-ctios Trace: [agent.5000.9556]: Current Wrapup Mode = 3 18:37:00:183 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9556]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:184 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9556]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:249 CTIOS1-ctios Trace: [call.5000.46855618] Found CallConnection(51018.0) for device 51018. 18:37:00:290 CTIOS1-ctios Trace: [call.5000.46855618] Found CallConnection(51018.0) for device 51018. 18:37:00:312 CTIOS1-ctios Trace: ->RCV[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4) a=48501][agent.5000.48501]:eSetAgentStateRequest(eNotReady) 18:37:00:349 CTIOS1-ctios Trace: >>CG:[agent.5000.6635]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9158 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21174 AGID:6635 AGInstr:21174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6635 AGAvailStatus:1) 18:37:00:349 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:00:350 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:00:376 CTIOS1-ctios Trace: [call.5000.46855400] Found CallConnection(42093.0) for device 42093. 18:37:00:376 CTIOS1-ctios Trace: [call.5000.46855400] Found CallConnection(42093.0) for device 42093. 18:37:00:378 CTIOS1-ctios Trace: >>CG:[call.5000.46855400]:eCallFailedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855400 ConnDevIDTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:3 FailDevTyp:0 MonID:0 ConnDevID:42093 CalldDevID:(null) FailDevID:42093 MsgID:eCallFailedEvent DvrKey:call.5000.46855400) 18:37:00:378 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855400.42093]:eCallFailedEvent,Msk(bc0002) 18:37:00:378 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855400.42093]:eCallFailedEvent,Msk(bc0002) 18:37:00:409 CTIOS1-ctios Trace: >>CG:[call.5000.2131420721]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420721 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420721) 18:37:00:409 CTIOS1-ctios Trace: >>CG:[call.5000.2131420721]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420721 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41342 RelDevID:41342 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420721) 18:37:00:410 CTIOS1-ctios Trace: >>CG:[call.5000.2131420721]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420721 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41342 MsgID:eCallClearedEvent DvrKey:call.5000.2131420721) 18:37:00:410 CTIOS1-ctios Trace: >>CG:[call.5000.2131420721]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420721 ConnDevIDTyp:0 ConnDevID:41342 MsgID:eCallEndEvent DvrKey:call.5000.2131420721) 18:37:00:410 CTIOS1-ctios Trace: Removed CallConnection(41342.0). 18:37:00:410 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:00:410 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420721 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:00:410 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:00:411 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420721.41342]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:00:411 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420721.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:411 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420721.41342]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:411 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420721.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:412 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420721.41342]:eCallClearedEvent,Msk(3f0000) 18:37:00:412 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420721.51023]:eCallClearedEvent,Msk(3f0000) 18:37:00:412 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420721.41342]:eCallEndEvent 18:37:00:412 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420721.51023]:eCallEndEvent 18:37:00:412 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:00:412 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:00:412 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:00:413 CTIOS1-ctios Trace: [call.5000.46855620] Found CallConnection(42191.0) for device 42191. 18:37:00:413 CTIOS1-ctios Trace: [call.5000.46855619] Found CallConnection(51055.0) for device 51055. 18:37:00:443 CTIOS1-ctios Trace: >>CG:[call.5000.46855531]:eCallFailedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855531 ConnDevIDTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 FailDevTyp:0 MonID:0 ConnDevID:51041 CalldDevID:(null) FailDevID:51041 MsgID:eCallFailedEvent DvrKey:call.5000.46855531) 18:37:00:443 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855531.51041]:eCallFailedEvent,Msk(bc0002) 18:37:00:443 CTIOS1-ctios Trace: [call.5000.46855620] Found CallConnection(42191.0) for device 42191. 18:37:00:444 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32370262 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5900 LogdOnTimeTdy:9259 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5900 LogdOnTimeSess:9259 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:00:467 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10672 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42042 AGID:48501 AGInstr:42042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48501 AGAvailStatus:0) 18:37:00:467 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:00:467 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:00:467 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:00:467 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:00:467 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:00:467 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:00:468 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:00:468 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:00:468 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eSetAgentStateConf(UniqObjID:agent.5000.48501 MsgID:eSetAgentStateConf TgtCILClntID:FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)) 18:37:00:468 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:00:468 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eSetAgentStateConf 18:37:00:475 CTIOS1-ctios Trace: [call.5000.46854911] Found CallConnection(42543.0) for device 42543. 18:37:00:476 CTIOS1-ctios Trace: [call.5000.46854911] Found CallConnection(42543.0) for device 42543. 18:37:00:491 CTIOS1-ctios Trace: >>CG:[call.5000.46854911]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854911 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42543 RelDevID:42543 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854911) 18:37:00:491 CTIOS1-ctios Trace: >>CG:[call.5000.46854911]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854911 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:04235180201 RelDevID:04235180201 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854911) 18:37:00:491 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854911.04235180201]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:00:491 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854911.42543]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:491 CTIOS1-ctios Trace: >>CG:[call.5000.46854911]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854911 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:04235180201 MsgID:eCallClearedEvent DvrKey:call.5000.46854911) 18:37:00:491 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854911.04235180201]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:491 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854911.42543]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:491 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854911.04235180201]:eCallClearedEvent,Msk(3f0000) 18:37:00:491 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854911.42543]:eCallClearedEvent,Msk(3f0000) 18:37:00:495 CTIOS1-ctios Trace: >>CG:[agent.5000.48779]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:610 SGID:6063 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11104 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42543 AGID:48779 AGInstr:42543 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48779 AGAvailStatus:0) 18:37:00:495 CTIOS1-ctios Trace: [agent.5000.48779]: Current Wrapup Mode = 3 18:37:00:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:496 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48779]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:497 CTIOS1-ctios Trace: [call.5000.46855619] Found CallConnection(51055.0) for device 51055. 18:37:00:503 CTIOS1-ctios Trace: >>CG:[call.5000.2131420722]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420722 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420722) 18:37:00:503 CTIOS1-ctios Trace: >>CG:[call.5000.2131420722]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420722 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41344 RelDevID:41344 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420722) 18:37:00:503 CTIOS1-ctios Trace: >>CG:[call.5000.2131420722]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420722 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41344 MsgID:eCallClearedEvent DvrKey:call.5000.2131420722) 18:37:00:503 CTIOS1-ctios Trace: >>CG:[call.5000.2131420722]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420722 ConnDevIDTyp:0 ConnDevID:41344 MsgID:eCallEndEvent DvrKey:call.5000.2131420722) 18:37:00:503 CTIOS1-ctios Trace: Removed CallConnection(41344.0). 18:37:00:503 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:00:503 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420722 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:00:503 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420722.41344]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:00:503 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:00:504 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420722.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:504 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420722.41344]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:504 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420722.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:504 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420722.41344]:eCallClearedEvent,Msk(3f0000) 18:37:00:504 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420722.51044]:eCallClearedEvent,Msk(3f0000) 18:37:00:504 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420722.41344]:eCallEndEvent 18:37:00:504 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420722.51044]:eCallEndEvent 18:37:00:504 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:00:504 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:00:504 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:00:514 CTIOS1-ctios Trace: [call.5000.46855158] Found CallConnection(42161.0) for device 42161. 18:37:00:514 CTIOS1-ctios Trace: [call.5000.46855158] Found CallConnection(42161.0) for device 42161. 18:37:00:521 CTIOS1-ctios Trace: >>CG:[call.5000.46855158]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855158 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42161 RelDevID:42161 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855158) 18:37:00:521 CTIOS1-ctios Trace: >>CG:[call.5000.46855158]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855158 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0943309601 RelDevID:0943309601 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855158) 18:37:00:521 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855158.0943309601]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:00:521 CTIOS1-ctios Trace: >>CG:[call.5000.46855158]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855158 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0943309601 MsgID:eCallClearedEvent DvrKey:call.5000.46855158) 18:37:00:521 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855158.42161]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:521 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855158.0943309601]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:521 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855158.42161]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:521 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855158.0943309601]:eCallClearedEvent,Msk(3f0000) 18:37:00:521 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855158.42161]:eCallClearedEvent,Msk(3f0000) 18:37:00:525 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:0) 18:37:00:525 CTIOS1-ctios Trace: [agent.5000.41901]: Current Wrapup Mode = 3 18:37:00:525 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:525 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:525 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:526 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:526 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:526 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:526 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:526 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:531 CTIOS1-ctios Trace: >>CG:[call.5000.154709895]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709895 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709895 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03222336667 NewConnDevID:03222336667 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709895 ecc:(...)) 18:37:00:531 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709895.03222336667]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:00:532 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709895.21032]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:00:534 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32370263 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5062 LogdOnTimeTdy:9354 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:238 LogdOnTimeSess:608 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:00:548 CTIOS1-ctios Trace: >>CG:[agent.5000.36278]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:623 SGID:6069 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10322 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21272 AGID:36278 AGInstr:21272 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36278 AGAvailStatus:0) 18:37:00:548 CTIOS1-ctios Trace: >>CG:[call.5000.198845447]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845447 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845447 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0243790786 NewConnDevID:0243790786 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845447 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105020))) 18:37:00:549 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36278]:eAgentStateEvent(eTalking),Msk(0) 18:37:00:549 CTIOS1-ctios Trace: <-SND[ITSD-South-4292-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36278]:eAgentStateEvent(eTalking),Msk(0) 18:37:00:549 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845447.0243790786]:eCallDataUpdateEvent,Msk(bf0002) 18:37:00:549 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845447.21272]:eCallDataUpdateEvent,Msk(3f0001) 18:37:00:549 CTIOS1-ctios Trace: <-SND[ITSD-South-4292-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845447.21272]:eCallDataUpdateEvent,Msk(3f0001) 18:37:00:549 CTIOS1-ctios Trace: >>CG:[call.5000.198845447]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845447 ConnDevIDTyp:0 SVC#:621 SVCID:6087 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:623 SGID:6069 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21272 CallngDevID:0243790786 CalldDevID:21272 LstRedirDevID:(null) AnsDevID:21272 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845447 Trnk#:0 TrnkGrp#:0) 18:37:00:549 CTIOS1-ctios Trace: [call.5000.198845447] Found CallConnection(0243790786.1). 18:37:00:549 CTIOS1-ctios Trace: [call.5000.198845447] Found CallConnection(0243790786.1). 18:37:00:549 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845447.0243790786]:eCallEstablishedEvent,Msk(bf01a6) 18:37:00:549 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845447.21272]:eCallEstablishedEvent,Msk(bf01a6) 18:37:00:549 CTIOS1-ctios Trace: <-SND[ITSD-South-4292-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845447.21272]:eCallEstablishedEvent,Msk(bf01a6) 18:37:00:557 CTIOS1-ctios Trace: [call.5000.46855144] Found CallConnection(42114.0) for device 42114. 18:37:00:557 CTIOS1-ctios Trace: [call.5000.46855144] Found CallConnection(42114.0) for device 42114. 18:37:00:561 CTIOS1-ctios Trace: >>CG:[call.5000.46855144]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855144 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42114 RelDevID:42114 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855144) 18:37:00:561 CTIOS1-ctios Trace: >>CG:[call.5000.46855144]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855144 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0514319435 RelDevID:0514319435 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855144) 18:37:00:561 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855144.0514319435]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:00:561 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855144.42114]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:561 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855144.42114]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:561 CTIOS1-ctios Trace: >>CG:[call.5000.46855144]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855144 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0514319435 MsgID:eCallClearedEvent DvrKey:call.5000.46855144) 18:37:00:561 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855144.0514319435]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:561 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855144.42114]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:561 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855144.42114]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:561 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855144.0514319435]:eCallClearedEvent,Msk(3f0000) 18:37:00:561 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855144.42114]:eCallClearedEvent,Msk(3f0000) 18:37:00:561 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855144.42114]:eCallClearedEvent,Msk(3f0000) 18:37:00:563 CTIOS1-ctios Trace: >>CG:[agent.5000.48052]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:307 SGID:5019 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9891 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42114 AGID:48052 AGInstr:42114 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48052 AGAvailStatus:0) 18:37:00:564 CTIOS1-ctios Trace: [agent.5000.48052]: Current Wrapup Mode = 3 18:37:00:564 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:564 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:564 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:564 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:564 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:564 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:564 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:564 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:564 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:594 CTIOS1-ctios Trace: [call.5000.154709895] Found CallConnection(21032.0) for device 21032. 18:37:00:594 CTIOS1-ctios Trace: [call.5000.154709895] Found CallConnection(21032.0) for device 21032. 18:37:00:594 CTIOS1-ctios Trace: >>CG:[call.5000.46855619]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855619 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855619 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0412651813 NewConnDevID:0412651813 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855619 ecc:(...)) 18:37:00:595 CTIOS1-ctios Trace: >>CG:[call.5000.2131420723]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420723 CallTyp:12 ConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03222336667 DNIS:81121 CallrEntrDig:81121 ConnDevID:21032 RCallKeyDay:151314 RCallKeyCID:205986 MsgID:eCallBeginEvent DvrKey:call.5000.2131420723 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429104988)) ICMEntUniqID:icm.151314.205986 RCallKeySeq#:3) 18:37:00:595 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420723 18:37:00:595 CTIOS1-ctios Trace: >>CG:[call.5000.154709895]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154709895 NumParties:1 SecDevIDTyp:0 SecCID:2131420723 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:03222336667 SecDevID:21032 TfrgDevID:21032 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.154709895ConnectedParty[1]:(ConnPtyCID:154709895 ConnPtyDevIDTyp:1 ConnPtyDevID:03222336667)) 18:37:00:595 CTIOS1-ctios Trace: [call.5000.154709895] Found CallConnection(21032.0). 18:37:00:596 CTIOS1-ctios Trace: >>CG:[call.5000.2131420723]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154709895 NumParties:1 SecDevIDTyp:0 SecCID:2131420723 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:03222336667 SecDevID:21032 TfrgDevID:21032 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420723ConnectedParty[1]:(ConnPtyCID:154709895 ConnPtyDevIDTyp:1 ConnPtyDevID:03222336667)) 18:37:00:596 CTIOS1-ctios Trace: [call.5000.2131420723]::FindTransferCommonDeviceID Calls [call.5000.154709895] and [call.5000.2131420723] do not appear to have a common Device. Tranferring Device [21032] is set as common device 18:37:00:596 CTIOS1-ctios Trace: [call.5000.154709895] Found CallConnection(21032.0). 18:37:00:596 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855619.0412651813]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:00:596 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855619.51055]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:00:596 CTIOS1-ctios Trace: [call.5000.154709895] Found CallConnection(21032.0). 18:37:00:596 CTIOS1-ctios Trace: Removed CallConnection(21032.0). 18:37:00:596 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709895.21032]:eCallTransferredEvent,Msk(bf01a6) 18:37:00:596 CTIOS1-ctios Trace: Added CallConnection(03222336667.1). 18:37:00:596 CTIOS1-ctios Trace: [call.5000.2131420723] Moved CallConnection[03222336667.1] from [call.5000.154709895] to [call.5000.2131420723]. 18:37:00:596 CTIOS1-ctios Trace: >>CG:[call.5000.2131420723]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420723 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420723 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21032 NewConnDevID:03222336667 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420723) 18:37:00:596 CTIOS1-ctios Trace: >>CG:[call.5000.2131420723]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420723 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03222336667 RelDevID:03222336667 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420723) 18:37:00:596 CTIOS1-ctios Trace: >>CG:[call.5000.2131420723]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420723 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21032 MsgID:eCallClearedEvent DvrKey:call.5000.2131420723) 18:37:00:596 CTIOS1-ctios Trace: >>CG:[call.5000.2131420723]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420723 ConnDevIDTyp:1 ConnDevID:03222336667 MsgID:eCallEndEvent DvrKey:call.5000.2131420723) 18:37:00:596 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709895.21032]:eCallTransferredEvent,Msk(bf01a6) 18:37:00:596 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709895.21032]:eCallEndEvent 18:37:00:596 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709895.03222336667]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:00:597 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420723.03222336667]:eCallTransferredEvent,Msk(bf01a6) 18:37:00:597 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420723.03222336667]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:00:597 CTIOS1-ctios Trace: Removed CallConnection(03222336667.1). 18:37:00:597 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420723.03222336667]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:597 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420723 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:00:597 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420723.03222336667]:eCallClearedEvent,Msk(3f0000) 18:37:00:597 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420723.03222336667]:eCallEndEvent 18:37:00:597 CTIOS1-ctios Trace: >>CG:[agent.5000.36279]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:623 SGID:6069 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10323 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21032 AGID:36279 AGInstr:21032 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36279 AGAvailStatus:0) 18:37:00:597 CTIOS1-ctios Trace: [agent.5000.36279]: Current Wrapup Mode = 3 18:37:00:597 CTIOS1-ctios Trace: >>CG:[call.5000.154709895]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709895 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.154709895) 18:37:00:597 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36279]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:37:00:627 CTIOS1-ctios Trace: >>CG:[agent.5000.36279]:eQueryAgentStatisticsConf(IID:32370264 PrphID:5000 AGExt:21032 AGID:36279 AGInstr:21032 UniqObjID:agent.5000.36279 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:405 LogdOnTimeTdy:5713 NotRdyTimeTdy:1832 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:31 HdlCallsTlkTimeTdy:3885 HdlCallsTimeTdy:4328 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:405 LogdOnTimeSess:5713 NotRdyTimeSess:1832 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:23 HdlCallsTlkTimeSess:2789 HdlCallsTimeSess:3090 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:4 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:301 HdlCallsAftCallTimeTdy:443 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:37:00:654 CTIOS1-ctios Trace: [call.5000.154709934] Found CallConnection(21122.0) for device 21122. 18:37:00:660 CTIOS1-ctios Trace: [call.5000.154709934] Found CallConnection(21122.0) for device 21122. 18:37:00:688 CTIOS1-ctios Trace: ->RCV[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4) a=48501][agent.5000.48501]:eSetAgentStateRequest(eAvailable) 18:37:00:749 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10672 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42042 AGID:48501 AGInstr:42042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48501 AGAvailStatus:1) 18:37:00:749 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:00:749 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:00:749 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:00:749 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:00:750 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:00:750 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:00:750 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:00:750 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:00:750 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:00:751 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eSetAgentStateConf(UniqObjID:agent.5000.48501 MsgID:eSetAgentStateConf TgtCILClntID:FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)) 18:37:00:751 CTIOS1-ctios Trace: >>CG:[call.5000.154709934]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709934 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709934 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04237073003 NewConnDevID:04237073003 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709934 ecc:(...)) 18:37:00:752 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:0) 18:37:00:752 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eSetAgentStateConf 18:37:00:752 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709934.04237073003]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:00:752 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709934.21122]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:00:752 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:00:752 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:00:752 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:00:752 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:00:752 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:00:752 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:00:752 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:00:753 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:00:764 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eNotReady) 18:37:00:871 CTIOS1-ctios Trace: [call.5000.46855466] Found CallConnection(42548.0) for device 42548. 18:37:00:873 CTIOS1-ctios Trace: [call.5000.46855466] Found CallConnection(42548.0) for device 42548. 18:37:00:873 CTIOS1-ctios Trace: >>CG:[call.5000.46855466]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855466 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42548 RelDevID:42548 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855466) 18:37:00:873 CTIOS1-ctios Trace: >>CG:[call.5000.46855466]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855466 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0515772030 RelDevID:0515772030 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855466) 18:37:00:873 CTIOS1-ctios Trace: >>CG:[call.5000.46855466]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855466 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0515772030 MsgID:eCallClearedEvent DvrKey:call.5000.46855466) 18:37:00:873 CTIOS1-ctios Trace: >>CG:[agent.5000.48375]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:608 SGID:6056 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10393 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42548 AGID:48375 AGInstr:42548 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48375 AGAvailStatus:0) 18:37:00:873 CTIOS1-ctios Trace: [agent.5000.48375]: Current Wrapup Mode = 3 18:37:00:873 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855466.0515772030]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:00:873 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855466.42548]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:873 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855466.0515772030]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:873 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855466.42548]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:873 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855466.0515772030]:eCallClearedEvent,Msk(3f0000) 18:37:00:873 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855466.42548]:eCallClearedEvent,Msk(3f0000) 18:37:00:873 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48375]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:874 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48375]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:874 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48375]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:912 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:37:00:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:00:912 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:00:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:00:912 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:37:00:912 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:37:00:946 CTIOS1-ctios Trace: [call.5000.46854858] Found CallConnection(42116.0) for device 42116. 18:37:00:947 CTIOS1-ctios Trace: [call.5000.46854858] Found CallConnection(42116.0) for device 42116. 18:37:00:948 CTIOS1-ctios Trace: >>CG:[call.5000.46854858]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854858 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42116 RelDevID:42116 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854858) 18:37:00:948 CTIOS1-ctios Trace: >>CG:[call.5000.46854858]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854858 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0537179790 RelDevID:0537179790 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854858) 18:37:00:948 CTIOS1-ctios Trace: >>CG:[call.5000.46854858]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854858 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0537179790 MsgID:eCallClearedEvent DvrKey:call.5000.46854858) 18:37:00:948 CTIOS1-ctios Trace: >>CG:[agent.5000.42715]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:300 SGID:5002 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9712 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42116 AGID:42715 AGInstr:42116 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42715 AGAvailStatus:0) 18:37:00:948 CTIOS1-ctios Trace: [agent.5000.42715]: Current Wrapup Mode = 3 18:37:00:948 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854858.0537179790]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:00:948 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854858.42116]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:948 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854858.0537179790]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:948 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854858.42116]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:00:948 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854858.0537179790]:eCallClearedEvent,Msk(3f0000) 18:37:00:948 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854858.42116]:eCallClearedEvent,Msk(3f0000) 18:37:00:948 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42715]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:948 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42715]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:949 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42715]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:949 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42715]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:949 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42715]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:949 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42715]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:949 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42715]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:00:949 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42715]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:01:062 CTIOS1-ctios Trace: [call.5000.198845447] Found CallConnection(21272.0) for device 21272. 18:37:01:101 CTIOS1-ctios Trace: [call.5000.198845447] Found CallConnection(21272.0) for device 21272. 18:37:01:139 CTIOS1-ctios Trace: >>CG:[agent.5000.3467]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:666 SGID:9750 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42227 AGID:3467 AGInstr:42227 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3467 AGAvailStatus:0) 18:37:01:140 CTIOS1-ctios Trace: >>CG:[call.5000.46855626]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855626 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855626 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81142 ConnDevID:912550911 NewConnDevID:912550911 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855626 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105020))) 18:37:01:140 CTIOS1-ctios Trace: >>CG:[call.5000.46855626]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855626 ConnDevIDTyp:0 SVC#:666 SVCID:9749 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:666 SGID:9750 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42227 CallngDevID:912550911 CalldDevID:42227 LstRedirDevID:(null) AnsDevID:42227 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855626 Trnk#:0 TrnkGrp#:0) 18:37:01:140 CTIOS1-ctios Trace: [call.5000.46855626] Found CallConnection(912550911.1). 18:37:01:140 CTIOS1-ctios Trace: [call.5000.46855626] Found CallConnection(912550911.1). 18:37:01:140 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:eAgentStateEvent(eTalking),Msk(0) 18:37:01:140 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:141 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:141 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:141 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:141 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:141 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:141 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:141 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855626.912550911]:eCallDataUpdateEvent,Msk(bf0002) 18:37:01:141 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855626.42227]:eCallDataUpdateEvent,Msk(3f0001) 18:37:01:141 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855626.912550911]:eCallEstablishedEvent,Msk(bf01a6) 18:37:01:141 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855626.42227]:eCallEstablishedEvent,Msk(bf01a6) 18:37:01:143 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eAvailable) 18:37:01:188 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845447.21272]:eSetCallDataRequest 18:37:01:202 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:1) 18:37:01:202 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:01:202 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:01:202 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:01:203 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:37:01:203 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:37:01:248 CTIOS1-ctios Trace: >>CG:[call.5000.198845447]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845447 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845447 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0243790786 NewConnDevID:0243790786 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845447 ecc:(...)) 18:37:01:249 CTIOS1-ctios Trace: >>CG:[call.5000.198845447.21272]:eSetCallDataConf(UniqObjID:call.5000.198845447.21272 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:01:249 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845447.0243790786]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:01:249 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845447.21272]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:01:249 CTIOS1-ctios Trace: <-SND[ITSD-South-4292-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845447.21272]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:01:355 CTIOS1-ctios Trace: >>CG:[agent.5000.46064]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42198 AGID:46064 AGInstr:42198 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46064 AGAvailStatus:0) 18:37:01:355 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:01:356 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:356 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:356 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:356 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:356 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:356 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:356 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:501 CTIOS1-ctios Trace: ->RCV[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4) a=3693][agent.5000.3693]:eSetAgentStateRequest(eNotReady) 18:37:01:563 CTIOS1-ctios Trace: >>CG:[call.5000.154709895]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709895 ConnDevIDTyp:1 ConnDevID:03222336667 MsgID:eCallEndEvent DvrKey:call.5000.154709895) 18:37:01:563 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709895 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:01:563 CTIOS1-ctios Trace: >>CG:[agent.5000.36279]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10323 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21032 AGID:36279 AGInstr:21032 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36279 AGAvailStatus:1) 18:37:01:564 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36279]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:01:572 CTIOS1-ctios Trace: >>CG:[agent.5000.48699]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10940 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42155 AGID:48699 AGInstr:42155 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48699 AGAvailStatus:0) 18:37:01:572 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48699]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:01:572 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48699]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:572 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48699]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:572 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48699]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:572 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48699]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:573 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48699]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:573 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48699]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:573 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48699]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:651 CTIOS1-ctios Trace: >>CG:[agent.5000.46064]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42198 AGID:46064 AGInstr:42198 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46064 AGAvailStatus:1) 18:37:01:651 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:01:651 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:01:651 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:01:651 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:01:651 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:01:651 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:01:651 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:01:651 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:01:652 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5864 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42163 AGID:3693 AGInstr:42163 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3693 AGAvailStatus:0) 18:37:01:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:01:652 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:01:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:652 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:652 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:652 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:653 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eSetAgentStateConf(UniqObjID:agent.5000.3693 MsgID:eSetAgentStateConf TgtCILClntID:GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)) 18:37:01:653 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eSetAgentStateConf 18:37:01:673 CTIOS1-ctios Trace: [call.5000.46855626] Found CallConnection(42227.0) for device 42227. 18:37:01:679 CTIOS1-ctios Trace: [call.5000.46855626] Found CallConnection(42227.0) for device 42227. 18:37:01:772 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:37:01:772 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:01:772 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:01:772 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:01:772 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:01:772 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:01:772 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:01:772 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:01:772 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:01:805 CTIOS1-ctios Trace: >>CG:[call.5000.46853993]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46853993 ConnDevIDTyp:0 ConnDevID:42039 MsgID:eCallEndEvent DvrKey:call.5000.46853993) 18:37:01:805 CTIOS1-ctios Trace: Removed CallConnection(0998503753.1). 18:37:01:805 CTIOS1-ctios Trace: Removed CallConnection(42039.0). 18:37:01:805 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46853993 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:01:805 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:1) 18:37:01:805 CTIOS1-ctios Trace: <-SND[37096][call.5000.46853993.0998503753]:eCallEndEvent 18:37:01:805 CTIOS1-ctios Trace: <-SND[37096][call.5000.46853993.42039]:eCallEndEvent 18:37:01:805 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46853993.42039]:eCallEndEvent 18:37:01:805 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:01:805 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:01:805 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:01:806 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:01:806 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:01:806 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:01:806 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:01:806 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:01:806 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:01:817 CTIOS1-ctios Trace: >>CG:[call.5000.46855158]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855158 ConnDevIDTyp:1 ConnDevID:0943309601 MsgID:eCallEndEvent DvrKey:call.5000.46855158) 18:37:01:818 CTIOS1-ctios Trace: Removed CallConnection(0943309601.1). 18:37:01:818 CTIOS1-ctios Trace: Removed CallConnection(42161.0). 18:37:01:818 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855158 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:01:818 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855158.0943309601]:eCallEndEvent 18:37:01:818 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855158.42161]:eCallEndEvent 18:37:01:818 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:0) 18:37:01:818 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:37:01:818 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:818 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:818 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:818 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:819 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:01:819 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:1) 18:37:01:819 CTIOS1-ctios Trace: >>CG:[call.5000.46855635]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855635 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42161 ConnDevID:42161 MsgID:eCallBeginEvent DvrKey:call.5000.46855635 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105021))) 18:37:01:819 CTIOS1-ctios Trace: >>CG:[call.5000.46855635]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855635 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42161 CallngDevID:42161 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855635) 18:37:01:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eTalking),Msk(0) 18:37:01:819 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855635 18:37:01:819 CTIOS1-ctios Trace: [call.5000.46855635] CallConnection(42161.0) found DeviceID(42161) AgentID(41901). 18:37:01:819 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:01:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:819 CTIOS1-ctios Trace: Added CallConnection(42161.0). 18:37:01:819 CTIOS1-ctios Trace: [call.5000.46855635]::CreateCallConnection(): CallConnection(42161.0) created successfully. 18:37:01:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:819 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:819 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:820 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:820 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:820 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855635.42161]:eCallBeginEvent,Msk(bf0002) 18:37:01:820 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855635.42161]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:01:820 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:0) 18:37:01:820 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eTalking),Msk(0) 18:37:01:820 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:820 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:820 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:820 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:821 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:821 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:821 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:835 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eQueryAgentStatisticsConf(IID:32370270 PrphID:5000 AGExt:42039 AGID:42382 AGInstr:42039 UniqObjID:agent.5000.42382 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2673 LogdOnTimeTdy:5873 NotRdyTimeTdy:368 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:15 HdlCallsTlkTimeTdy:2724 HdlCallsTimeTdy:2809 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2673 LogdOnTimeSess:5873 NotRdyTimeSess:368 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:15 HdlCallsTlkTimeSess:2724 HdlCallsTimeSess:2809 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:15 IntCallsTimeSess:6 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:15 IntCallsTimeTdy:6 HdlCallsAftCallTimeSess:85 HdlCallsAftCallTimeTdy:85 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:37:01:836 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eOnNewAgentStatisticsEvent 18:37:01:845 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:37:01:846 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:37:01:846 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:846 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:846 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:846 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:846 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:846 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:846 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:846 CTIOS1-ctios Trace: >>CG:[call.5000.46855636]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855636 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42037 ConnDevID:42037 MsgID:eCallBeginEvent DvrKey:call.5000.46855636 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105021))) 18:37:01:846 CTIOS1-ctios Trace: >>CG:[call.5000.46855636]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855636 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42037 CallngDevID:42037 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855636) 18:37:01:846 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855636 18:37:01:847 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:0) 18:37:01:847 CTIOS1-ctios Trace: [call.5000.46855636] CallConnection(42037.0) found DeviceID(42037) AgentID(48558). 18:37:01:847 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:01:847 CTIOS1-ctios Trace: Added CallConnection(42037.0). 18:37:01:847 CTIOS1-ctios Trace: [call.5000.46855636]::CreateCallConnection(): CallConnection(42037.0) created successfully. 18:37:01:847 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:37:01:847 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:847 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855636.42037]:eCallBeginEvent,Msk(bf0002) 18:37:01:847 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:847 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:847 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:847 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:847 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855636.42037]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:01:847 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:848 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:01:849 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eQueryAgentStatisticsConf(IID:32370271 PrphID:5000 AGExt:42161 AGID:41901 AGInstr:42161 UniqObjID:agent.5000.41901 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:3487 LogdOnTimeTdy:23820 NotRdyTimeTdy:2326 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:115 HdlCallsTlkTimeTdy:19598 HdlCallsTimeTdy:20146 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:4784 LogdOnTimeSess:27465 NotRdyTimeSess:2429 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:115 HdlCallsTlkTimeSess:19598 HdlCallsTimeSess:20146 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:82 IntCallsTimeSess:29 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:82 IntCallsTimeTdy:29 HdlCallsAftCallTimeSess:548 HdlCallsAftCallTimeTdy:548 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeS 18:37:01:886 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206965 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.206965 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990446) 18:37:01:887 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206966 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.206966 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990447) 18:37:01:916 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:01:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:01:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:01:917 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:01:917 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:01:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:01:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:01:917 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:01:928 CTIOS1-ctios Trace: ->RCV[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4) a=48782][call.5000.46855528.42539]:eSetCallDataRequest 18:37:01:928 CTIOS1-ctios Trace: [call.5000.46855528.42539] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:01:928 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855528.42539]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:01:988 CTIOS1-ctios Trace: >>CG:[call.5000.46855528]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855528 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855528 NewConnDevIDTyp:0 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03025741024 CallWrpupData:1236_0800_Silent/CallDrop ,270 NewConnDevID:42539 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855528 ecc:(...)) 18:37:01:988 CTIOS1-ctios Trace: >>CG:[call.5000.46855528.42539]:eSetCallDataConf(UniqObjID:call.5000.46855528.42539 MsgID:eSetCallDataConf TgtCILClntID:FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)) 18:37:01:988 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855528.03025741024]:eCallDataUpdateEvent 18:37:01:988 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855528.42539]:eCallDataUpdateEvent 18:37:01:988 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855528.42539]:eCallDataUpdateEvent 18:37:02:001 CTIOS1-ctios Trace: >>CG:[call.5000.46855635]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855635 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42161 RelDevID:42161 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855635) 18:37:02:001 CTIOS1-ctios Trace: >>CG:[call.5000.46855635]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855635 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42161 MsgID:eCallClearedEvent DvrKey:call.5000.46855635) 18:37:02:001 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855635.42161]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:02:002 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855635.42161]:eCallClearedEvent,Msk(3f0000) 18:37:02:002 CTIOS1-ctios Trace: >>CG:[call.5000.46855635]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855635 ConnDevIDTyp:0 ConnDevID:42161 MsgID:eCallEndEvent DvrKey:call.5000.46855635) 18:37:02:002 CTIOS1-ctios Trace: Removed CallConnection(42161.0). 18:37:02:002 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855635 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:02:002 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:1) 18:37:02:003 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855635.42161]:eCallEndEvent 18:37:02:003 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:02:003 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:003 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:003 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:003 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:003 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:003 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:003 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:009 CTIOS1-ctios Trace: >>CG:[call.5000.46855636]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855636 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42037 RelDevID:42037 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855636) 18:37:02:009 CTIOS1-ctios Trace: >>CG:[call.5000.46855636]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855636 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42037 MsgID:eCallClearedEvent DvrKey:call.5000.46855636) 18:37:02:009 CTIOS1-ctios Trace: >>CG:[call.5000.46855636]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855636 ConnDevIDTyp:0 ConnDevID:42037 MsgID:eCallEndEvent DvrKey:call.5000.46855636) 18:37:02:009 CTIOS1-ctios Trace: Removed CallConnection(42037.0). 18:37:02:009 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855636 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:02:009 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:37:02:009 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855636.42037]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:02:009 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855636.42037]:eCallClearedEvent,Msk(3f0000) 18:37:02:010 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855636.42037]:eCallEndEvent 18:37:02:010 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:02:010 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:010 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:010 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:010 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:010 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:010 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:010 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:033 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eQueryAgentStatisticsConf(IID:32370273 PrphID:5000 AGExt:42161 AGID:41901 AGInstr:42161 UniqObjID:agent.5000.41901 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:3487 LogdOnTimeTdy:23820 NotRdyTimeTdy:2326 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:115 HdlCallsTlkTimeTdy:19598 HdlCallsTimeTdy:20146 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:4784 LogdOnTimeSess:27466 NotRdyTimeSess:2429 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:115 HdlCallsTlkTimeSess:19598 HdlCallsTimeSess:20146 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:83 IntCallsTimeSess:30 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:83 IntCallsTimeTdy:30 HdlCallsAftCallTimeSess:548 HdlCallsAftCallTimeTdy:548 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeS 18:37:02:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420724]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420724 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41367 ConnDevID:41367 MsgID:eCallBeginEvent DvrKey:call.5000.2131420724) 18:37:02:041 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420724 18:37:02:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420724]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420724 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41367 CallngDevID:41367 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420724) 18:37:02:041 CTIOS1-ctios Trace: [call.5000.2131420724] CallConnection(41367.0) found DeviceID(41367) AgentID(). 18:37:02:041 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:02:041 CTIOS1-ctios Trace: Added CallConnection(41367.0). 18:37:02:041 CTIOS1-ctios Trace: [call.5000.2131420724]::CreateCallConnection(): CallConnection(41367.0) created successfully. 18:37:02:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420724.41367]:eCallBeginEvent,Msk(bf0002) 18:37:02:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420724]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420724 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420724 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41367 NewConnDevID:41367 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420724) 18:37:02:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420724.41367]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:02:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420724]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420724 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41367 CallngDevID:41367 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420724) 18:37:02:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420724.41367]:eCallDataUpdateEvent,Msk(bf0002) 18:37:02:041 CTIOS1-ctios Trace: [call.5000.2131420724] Found CallConnection(41367.0) for device 41367. 18:37:02:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420724.41367]:eCallOriginatedEvent,Msk(bf0002) 18:37:02:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420724]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420724 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420724 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41367 NewConnDevID:41367 RCallKeyDay:151314 RCallKeyCID:206965 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420724 ICMEntUniqID:icm.151314.206965 RCallKeySeq#:1) 18:37:02:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420724.41367]:eCallDataUpdateEvent,Msk(bf0002) 18:37:02:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420724]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420724 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41367 AlrtgDevID: CallngDevID:41367 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420724 Trnk#:0 TrnkGrp#:0) 18:37:02:042 CTIOS1-ctios Trace: [call.5000.2131420724] Found CallConnection(41367.0) for device 41367. 18:37:02:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420724]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420724 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41367 AlrtgDevID:51023 CallngDevID:41367 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420724 Trnk#:0 TrnkGrp#:0) 18:37:02:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420724.41367]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:02:042 CTIOS1-ctios Trace: [call.5000.2131420724] Found CallConnection(41367.0) for device 41367. 18:37:02:042 CTIOS1-ctios Trace: [call.5000.2131420724]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:02:042 CTIOS1-ctios Trace: [call.5000.2131420724] CallConnection(41367.0) found DeviceID(51023) AgentID(33632). 18:37:02:042 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:02:042 CTIOS1-ctios Trace: Added CallConnection(41367.0). 18:37:02:042 CTIOS1-ctios Trace: [call.5000.2131420724]::CreateCallConnection(): CallConnection(41367.0) created successfully. 18:37:02:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420724.51023]:eCallBeginEvent 18:37:02:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420724.41367]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:02:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420724.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:02:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420724]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420724 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420724 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41367 NewConnDevID:41367 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420724 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105021))) 18:37:02:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420724]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420724 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41367 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420724 Trnk#:0 TrnkGrp#:0) 18:37:02:043 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:02:043 CTIOS1-ctios Trace: [call.5000.2131420724] Found CallConnection(41367.0). 18:37:02:043 CTIOS1-ctios Trace: [call.5000.2131420724] Found CallConnection(41367.0). 18:37:02:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420724.41367]:eCallDataUpdateEvent,Msk(bf0002) 18:37:02:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420724.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:02:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420724.41367]:eCallEstablishedEvent,Msk(bf01a6) 18:37:02:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420724.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:02:044 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:02:044 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:02:044 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:02:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420724]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420724 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420724) 18:37:02:044 CTIOS1-ctios Trace: [call.5000.2131420724] Found CallConnection(51023.0). 18:37:02:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420724.41367]: eCallHeldEvent,Msk(bf0126) 18:37:02:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420724.51023]: eCallHeldEvent,Msk(bf000a) 18:37:02:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420725]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420725 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41368 ConnDevID:41368 MsgID:eCallBeginEvent DvrKey:call.5000.2131420725) 18:37:02:050 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420725 18:37:02:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420725]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420725 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41368 CallngDevID:41368 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420725) 18:37:02:050 CTIOS1-ctios Trace: [call.5000.2131420725] CallConnection(41368.0) found DeviceID(41368) AgentID(). 18:37:02:050 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:02:050 CTIOS1-ctios Trace: Added CallConnection(41368.0). 18:37:02:050 CTIOS1-ctios Trace: [call.5000.2131420725]::CreateCallConnection(): CallConnection(41368.0) created successfully. 18:37:02:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420725.41368]:eCallBeginEvent,Msk(bf0002) 18:37:02:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420725.41368]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:02:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420725]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420725 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420725 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41368 NewConnDevID:41368 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420725) 18:37:02:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420725.41368]:eCallDataUpdateEvent,Msk(bf0002) 18:37:02:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420725]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420725 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41368 CallngDevID:41368 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420725) 18:37:02:051 CTIOS1-ctios Trace: [call.5000.2131420725] Found CallConnection(41368.0) for device 41368. 18:37:02:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420725]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420725 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420725 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41368 NewConnDevID:41368 RCallKeyDay:151314 RCallKeyCID:206966 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420725 ICMEntUniqID:icm.151314.206966 RCallKeySeq#:1) 18:37:02:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420725]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420725 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41368 AlrtgDevID: CallngDevID:41368 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420725 Trnk#:0 TrnkGrp#:0) 18:37:02:052 CTIOS1-ctios Trace: [call.5000.2131420725] Found CallConnection(41368.0) for device 41368. 18:37:02:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420725]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420725 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41368 AlrtgDevID:51044 CallngDevID:41368 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420725 Trnk#:0 TrnkGrp#:0) 18:37:02:052 CTIOS1-ctios Trace: [call.5000.2131420725] Found CallConnection(41368.0) for device 41368. 18:37:02:052 CTIOS1-ctios Trace: [call.5000.2131420725]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:02:052 CTIOS1-ctios Trace: [call.5000.2131420725] CallConnection(41368.0) found DeviceID(51044) AgentID(05230). 18:37:02:052 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:02:052 CTIOS1-ctios Trace: Added CallConnection(41368.0). 18:37:02:052 CTIOS1-ctios Trace: [call.5000.2131420725]::CreateCallConnection(): CallConnection(41368.0) created successfully. 18:37:02:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420725]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420725 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420725 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41368 NewConnDevID:41368 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420725 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105021))) 18:37:02:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420725.41368]:eCallOriginatedEvent,Msk(bf0002) 18:37:02:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420725.41368]:eCallDataUpdateEvent,Msk(bf0002) 18:37:02:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420725.41368]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:02:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420725.51044]:eCallBeginEvent 18:37:02:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420725.41368]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:02:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420725.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:02:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420725.41368]:eCallDataUpdateEvent,Msk(bf0002) 18:37:02:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420725.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:02:053 CTIOS1-ctios Trace: >>CG:[call.5000.2131420725]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420725 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41368 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420725 Trnk#:0 TrnkGrp#:0) 18:37:02:053 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:02:053 CTIOS1-ctios Trace: >>CG:[call.5000.2131420725]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420725 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420725) 18:37:02:053 CTIOS1-ctios Trace: [call.5000.2131420725] Found CallConnection(41368.0). 18:37:02:053 CTIOS1-ctios Trace: [call.5000.2131420725] Found CallConnection(41368.0). 18:37:02:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420725.41368]:eCallEstablishedEvent,Msk(bf01a6) 18:37:02:053 CTIOS1-ctios Trace: [call.5000.2131420725] Found CallConnection(51044.0). 18:37:02:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420725.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:02:053 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:02:054 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:02:054 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:02:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420725.41368]: eCallHeldEvent,Msk(bf0126) 18:37:02:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420725.51044]: eCallHeldEvent,Msk(bf000a) 18:37:02:105 CTIOS1-ctios Trace: >>CG:[call.5000.2131420724]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420724 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420724 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41367 NewConnDevID:41367 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420724 ecc:(...)) 18:37:02:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420724.41367]:eCallDataUpdateEvent,Msk(bf0126) 18:37:02:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420724.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:02:117 CTIOS1-ctios Trace: >>CG:[call.5000.2131420725]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420725 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420725 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41368 NewConnDevID:41368 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420725 ecc:(...)) 18:37:02:118 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420725.41368]:eCallDataUpdateEvent,Msk(bf0126) 18:37:02:118 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420725.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:02:118 CTIOS1-ctios Trace: ->RCV[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4) a=3693][agent.5000.3693]:eSetAgentStateRequest(eAvailable) 18:37:02:186 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5864 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42163 AGID:3693 AGInstr:42163 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3693 AGAvailStatus:1) 18:37:02:186 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eSetAgentStateConf(UniqObjID:agent.5000.3693 MsgID:eSetAgentStateConf TgtCILClntID:GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)) 18:37:02:186 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:02:187 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:02:187 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:187 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:187 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:187 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:187 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:187 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:187 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:187 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eSetAgentStateConf 18:37:02:301 CTIOS1-ctios Trace: ->RCV[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4) a=44223][agent.5000.44223]:eSetAgentStateRequest(eNotReady) 18:37:02:405 CTIOS1-ctios Trace: >>CG:[call.5000.46854912.42511]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.46854912.42511 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)) 18:37:02:405 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.46854912.42511]. 18:37:02:405 CTIOS1-ctios Trace: >>CG:[call.5000.46855231.42517]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.46855231.42517 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:FB5-33-C3-3A-3420-dotNET_Sess(31914638)_EvtThd(4)) 18:37:02:405 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.46855231.42517]. 18:37:02:450 CTIOS1-ctios Trace: >>CG:[agent.5000.44223]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8408 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42040 AGID:44223 AGInstr:42040 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.44223 AGAvailStatus:0) 18:37:02:450 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:02:450 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:02:450 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:02:450 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:02:450 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:02:450 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:02:451 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:02:451 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:02:451 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:02:451 CTIOS1-ctios Trace: >>CG:[agent.5000.44223]:eSetAgentStateConf(UniqObjID:agent.5000.44223 MsgID:eSetAgentStateConf TgtCILClntID:FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)) 18:37:02:451 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:eSetAgentStateConf 18:37:02:538 CTIOS1-ctios Trace: >>CG:[call.5000.2131420725]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420725 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420725) 18:37:02:538 CTIOS1-ctios Trace: >>CG:[call.5000.2131420725]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420725 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41368 RelDevID:41368 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420725) 18:37:02:538 CTIOS1-ctios Trace: >>CG:[call.5000.2131420725]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420725 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41368 MsgID:eCallClearedEvent DvrKey:call.5000.2131420725) 18:37:02:538 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420725.41368]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:02:538 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420725.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:02:538 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420725.41368]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:02:538 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420725.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:02:538 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420725.41368]:eCallClearedEvent,Msk(3f0000) 18:37:02:538 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420725.51044]:eCallClearedEvent,Msk(3f0000) 18:37:02:539 CTIOS1-ctios Trace: >>CG:[call.5000.2131420725]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420725 ConnDevIDTyp:0 ConnDevID:41368 MsgID:eCallEndEvent DvrKey:call.5000.2131420725) 18:37:02:539 CTIOS1-ctios Trace: Removed CallConnection(41368.0). 18:37:02:539 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:02:539 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420725 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:02:539 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:02:540 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420725.41368]:eCallEndEvent 18:37:02:540 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420725.51044]:eCallEndEvent 18:37:02:540 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:02:540 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:540 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:575 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32370276 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5064 LogdOnTimeTdy:9356 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:239 LogdOnTimeSess:610 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:02:575 CTIOS1-ctios Trace: ->RCV[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4) a=44223][agent.5000.44223]:eSetAgentStateRequest(eAvailable) 18:37:02:599 CTIOS1-ctios Trace: >>CG:[call.5000.2131420724]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420724 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420724) 18:37:02:600 CTIOS1-ctios Trace: >>CG:[call.5000.2131420724]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420724 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41367 RelDevID:41367 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420724) 18:37:02:600 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420724.41367]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:02:600 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420724.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:02:600 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420724.41367]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:02:600 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420724.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:02:600 CTIOS1-ctios Trace: >>CG:[call.5000.2131420724]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420724 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41367 MsgID:eCallClearedEvent DvrKey:call.5000.2131420724) 18:37:02:600 CTIOS1-ctios Trace: >>CG:[call.5000.2131420724]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420724 ConnDevIDTyp:0 ConnDevID:41367 MsgID:eCallEndEvent DvrKey:call.5000.2131420724) 18:37:02:600 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420724.41367]:eCallClearedEvent,Msk(3f0000) 18:37:02:600 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420724.51023]:eCallClearedEvent,Msk(3f0000) 18:37:02:600 CTIOS1-ctios Trace: Removed CallConnection(41367.0). 18:37:02:600 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:02:600 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420724.41367]:eCallEndEvent 18:37:02:600 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420724 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:02:600 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420724.51023]:eCallEndEvent 18:37:02:600 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:02:601 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:02:601 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:601 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:632 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32370278 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5901 LogdOnTimeTdy:9261 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5901 LogdOnTimeSess:9261 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:02:640 CTIOS1-ctios Trace: >>CG:[agent.5000.44223]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8408 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42040 AGID:44223 AGInstr:42040 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.44223 AGAvailStatus:1) 18:37:02:640 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:02:640 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:02:640 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:640 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:640 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:641 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:641 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:641 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:641 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:641 CTIOS1-ctios Trace: >>CG:[agent.5000.44223]:eSetAgentStateConf(UniqObjID:agent.5000.44223 MsgID:eSetAgentStateConf TgtCILClntID:FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)) 18:37:02:641 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:eSetAgentStateConf 18:37:02:700 CTIOS1-ctios Trace: >>CG:[call.5000.46855466]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855466 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855466 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0515772030 CallWrpupData:1236_0800_New Joiner-Product/Service In NewConnDevID:42548 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855466 ecc:(...)) 18:37:02:701 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855466.0515772030]:eCallDataUpdateEvent 18:37:02:701 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855466.42548]:eCallDataUpdateEvent 18:37:02:733 CTIOS1-ctios Trace: >>CG:[call.5000.46855531]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855531 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51041 RelDevID:51041 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855531) 18:37:02:733 CTIOS1-ctios Trace: >>CG:[call.5000.46855531]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855531 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51041 MsgID:eCallClearedEvent DvrKey:call.5000.46855531) 18:37:02:734 CTIOS1-ctios Trace: >>CG:[call.5000.46855531]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855531 ConnDevIDTyp:0 ConnDevID:51041 MsgID:eCallEndEvent DvrKey:call.5000.46855531) 18:37:02:734 CTIOS1-ctios Trace: Removed CallConnection(51041.0). 18:37:02:734 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855531 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:02:734 CTIOS1-ctios Trace: >>CG:[agent.5000.33682]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10671 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51041 AGID:33682 AGInstr:51041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33682 AGAvailStatus:1) 18:37:02:734 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855531.51041]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:02:734 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855531.51041]:eCallClearedEvent,Msk(3f0000) 18:37:02:734 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855531.51041]:eCallEndEvent 18:37:02:734 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33682]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:02:734 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33682]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:734 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33682]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:02:979 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:37:02:979 CTIOS1-ctios Trace: >>CG:[call.5000.46855637]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855637 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46855637 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105022))) 18:37:02:979 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855637 18:37:02:979 CTIOS1-ctios Trace: >>CG:[call.5000.46855637]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855637 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855637) 18:37:02:979 CTIOS1-ctios Trace: [call.5000.46855637] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:37:02:979 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:02:979 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:37:02:979 CTIOS1-ctios Trace: [call.5000.46855637]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:37:02:979 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:37:02:980 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:02:980 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:02:980 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:02:980 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:02:980 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:02:980 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:02:980 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:02:980 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855637.42062]:eCallBeginEvent,Msk(bf0002) 18:37:02:980 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855637.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:02:981 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:37:02:981 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:37:02:981 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:02:981 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:02:981 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:02:981 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:02:981 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:02:981 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:02:981 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:03:141 CTIOS1-ctios Trace: >>CG:[call.5000.46855637]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855637 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855637) 18:37:03:141 CTIOS1-ctios Trace: >>CG:[call.5000.46855637]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855637 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46855637) 18:37:03:141 CTIOS1-ctios Trace: >>CG:[call.5000.46855637]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855637 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46855637) 18:37:03:141 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:37:03:141 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855637 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:03:141 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:37:03:141 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855637.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:03:141 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855637.42062]:eCallClearedEvent,Msk(3f0000) 18:37:03:141 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855637.42062]:eCallEndEvent 18:37:03:141 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:03:142 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:03:142 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:03:142 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:03:142 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:03:142 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:03:142 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:03:142 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:03:172 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32370279 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4238 LogdOnTimeTdy:16739 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2703 LogdOnTimeSess:4607 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:304 IntCallsTimeSess:104 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:314 IntCallsTimeTdy:106 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:37:03:343 CTIOS1-ctios Trace: >>CG:[agent.5000.33636]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10376 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51038 AGID:33636 AGInstr:51038 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33636 AGAvailStatus:1) 18:37:03:343 CTIOS1-ctios Trace: >>CG:[call.5000.46855638]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855638 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51038 ConnDevID:51038 MsgID:eCallBeginEvent DvrKey:call.5000.46855638 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105022))) 18:37:03:343 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855638 18:37:03:343 CTIOS1-ctios Trace: >>CG:[call.5000.46855638]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855638 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51038 CallngDevID:51038 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855638) 18:37:03:343 CTIOS1-ctios Trace: [call.5000.46855638] CallConnection(51038.0) found DeviceID(51038) AgentID(33636). 18:37:03:343 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:03:343 CTIOS1-ctios Trace: Added CallConnection(51038.0). 18:37:03:343 CTIOS1-ctios Trace: [call.5000.46855638]::CreateCallConnection(): CallConnection(51038.0) created successfully. 18:37:03:343 CTIOS1-ctios Trace: >>CG:[agent.5000.33636]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10376 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51038 AGID:33636 AGInstr:51038 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33636 AGAvailStatus:0) 18:37:03:343 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33636]:eAgentStateEvent(eTalking),Msk(0) 18:37:03:344 CTIOS1-ctios Trace: <-SND[obcc-PC-428-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33636]:eAgentStateEvent(eTalking),Msk(0) 18:37:03:344 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33636]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:03:344 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33636]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:03:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855638.51038]:eCallBeginEvent,Msk(bf0002) 18:37:03:344 CTIOS1-ctios Trace: <-SND[obcc-PC-428-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855638.51038]:eCallBeginEvent,Msk(bf0002) 18:37:03:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855638.51038]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:03:344 CTIOS1-ctios Trace: <-SND[obcc-PC-428-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855638.51038]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:03:344 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33636]:eAgentStateEvent(eTalking),Msk(0) 18:37:03:344 CTIOS1-ctios Trace: <-SND[obcc-PC-428-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33636]:eAgentStateEvent(eTalking),Msk(0) 18:37:03:344 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33636]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:03:344 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33636]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:03:437 CTIOS1-ctios Trace: >>CG:[call.5000.46854858]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46854858 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46854858 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0537179790 CallWrpupData:EVO_1218_ProductInfo ,128 NewConnDevID:42116 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46854858 ecc:(...)) 18:37:03:437 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854858.0537179790]:eCallDataUpdateEvent 18:37:03:437 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854858.42116]:eCallDataUpdateEvent 18:37:03:443 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:401 SVCID:5034 SG#:501 SGID:5044 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21153 ANI:03009319010 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206438 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206438 RCallKeySeq#:1 CallTypIDTag:5039 PreCallIIDTag:7989761) 18:37:03:475 CTIOS1-ctios Trace: >>CG:[agent.5000.36226]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9947 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21153 AGID:36226 AGInstr:21153 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36226 AGAvailStatus:0) 18:37:03:475 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36226]:eAgentStateEvent(eReserved),Msk(0) 18:37:03:475 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36226]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:03:497 CTIOS1-ctios Trace: ->RCV[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4) a=36342][call.5000.198845420.21042]:eSingleStepTransferRequest 18:37:03:540 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:0) 18:37:03:540 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:37:03:540 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:03:540 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:03:540 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:03:540 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:03:540 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:03:541 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:03:541 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:03:560 CTIOS1-ctios Trace: >>CG:[call.5000.46855466]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855466 ConnDevIDTyp:0 ConnDevID:42548 MsgID:eCallEndEvent DvrKey:call.5000.46855466) 18:37:03:560 CTIOS1-ctios Trace: >>CG:[agent.5000.48375]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10393 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42548 AGID:48375 AGInstr:42548 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48375 AGAvailStatus:1) 18:37:03:560 CTIOS1-ctios Trace: Removed CallConnection(0515772030.1). 18:37:03:560 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855466.0515772030]:eCallEndEvent 18:37:03:560 CTIOS1-ctios Trace: Removed CallConnection(42548.0). 18:37:03:560 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855466 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:03:560 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855466.42548]:eCallEndEvent 18:37:03:560 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48375]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:03:560 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48375]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:03:560 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48375]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:03:563 CTIOS1-ctios Trace: >>CG:[call.5000.198845450]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845450 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:03009319010 DNIS:21153 Dialed#:45433 ConnDevID:03009319010 RCallKeyDay:151314 RCallKeyCID:206438 MsgID:eCallBeginEvent DvrKey:call.5000.198845450 ecc:(...) ICMEntUniqID:icm.151314.206438 RCallKeySeq#:2) 18:37:03:563 CTIOS1-ctios Trace: >>CG:[call.5000.198845450]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845450 ConnDevIDTyp:1 SVC#:401 SVCID:5034 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03009319010 AlrtgDevID:(null) CallngDevID:03009319010 CalldDevID:21153 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845450 Trnk#:0 TrnkGrp#:0) 18:37:03:564 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845450 18:37:03:564 CTIOS1-ctios Trace: [call.5000.198845450]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03009319010. 18:37:03:564 CTIOS1-ctios Trace: CallConnection(03009319010.1) created AgentObject (Device) for DeviceID(03009319010). 18:37:03:564 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:03:564 CTIOS1-ctios Trace: Added CallConnection(03009319010.1). 18:37:03:564 CTIOS1-ctios Trace: [call.5000.198845450]::CreateCallConnection(): CallConnection(03009319010.1) created successfully. 18:37:03:564 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845450.03009319010]:eCallBeginEvent 18:37:03:564 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845450.03009319010]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:03:569 CTIOS1-ctios Trace: >>CG:[call.5000.198845450]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845450 ConnDevIDTyp:1 SVC#:401 SVCID:5034 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:501 SGID:5044 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03009319010 AlrtgDevID:21153 CallngDevID:03009319010 CalldDevID:21153 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845450 Trnk#:0 TrnkGrp#:0) 18:37:03:569 CTIOS1-ctios Trace: [call.5000.198845450] Found CallConnection(03009319010.1) for device 03009319010. 18:37:03:569 CTIOS1-ctios Trace: [call.5000.198845450]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21153. 18:37:03:569 CTIOS1-ctios Trace: [call.5000.198845450] CallConnection(03009319010.1) found DeviceID(21153) AgentID(36226). 18:37:03:569 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:03:569 CTIOS1-ctios Trace: Added CallConnection(03009319010.1). 18:37:03:569 CTIOS1-ctios Trace: [call.5000.198845450]::CreateCallConnection(): CallConnection(03009319010.1) created successfully. 18:37:03:569 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845450.21153]:eCallBeginEvent 18:37:03:569 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845450.03009319010]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:03:569 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845450.21153]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:03:626 CTIOS1-ctios Trace: [call.5000.198845420] Found CallConnection(21042.0) for device 21042. 18:37:03:627 CTIOS1-ctios Trace: [call.5000.198845420] Found CallConnection(21042.0) for device 21042. 18:37:03:638 CTIOS1-ctios Trace: >>CG:[call.5000.2131420726]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420726 CallTyp:12 ConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0928633109 DNIS:81113 CallrEntrDig:81113 ConnDevID:21042 RCallKeyDay:151314 RCallKeyCID:206388 MsgID:eCallBeginEvent DvrKey:call.5000.2131420726 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429104976)) ICMEntUniqID:icm.151314.206388 RCallKeySeq#:3) 18:37:03:638 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420726 18:37:03:638 CTIOS1-ctios Trace: >>CG:[call.5000.198845420]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:198845420 NumParties:1 SecDevIDTyp:0 SecCID:2131420726 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0928633109 SecDevID:21042 TfrgDevID:21042 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.198845420ConnectedParty[1]:(ConnPtyCID:198845420 ConnPtyDevIDTyp:1 ConnPtyDevID:0928633109)) 18:37:03:638 CTIOS1-ctios Trace: [call.5000.198845420] Found CallConnection(21042.0). 18:37:03:638 CTIOS1-ctios Trace: >>CG:[call.5000.2131420726]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:198845420 NumParties:1 SecDevIDTyp:0 SecCID:2131420726 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0928633109 SecDevID:21042 TfrgDevID:21042 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420726ConnectedParty[1]:(ConnPtyCID:198845420 ConnPtyDevIDTyp:1 ConnPtyDevID:0928633109)) 18:37:03:638 CTIOS1-ctios Trace: [call.5000.2131420726]::FindTransferCommonDeviceID Calls [call.5000.198845420] and [call.5000.2131420726] do not appear to have a common Device. Tranferring Device [21042] is set as common device 18:37:03:638 CTIOS1-ctios Trace: [call.5000.198845420] Found CallConnection(21042.0). 18:37:03:638 CTIOS1-ctios Trace: [call.5000.198845420] Found CallConnection(21042.0). 18:37:03:638 CTIOS1-ctios Trace: Removed CallConnection(21042.0). 18:37:03:638 CTIOS1-ctios Trace: Added CallConnection(0928633109.1). 18:37:03:638 CTIOS1-ctios Trace: [call.5000.2131420726] Moved CallConnection[0928633109.1] from [call.5000.198845420] to [call.5000.2131420726]. 18:37:03:639 CTIOS1-ctios Trace: >>CG:[call.5000.2131420726]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420726 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420726 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21042 NewConnDevID:0928633109 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420726) 18:37:03:639 CTIOS1-ctios Trace: >>CG:[call.5000.2131420726]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420726 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0928633109 RelDevID:0928633109 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420726) 18:37:03:639 CTIOS1-ctios Trace: >>CG:[call.5000.2131420726]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420726 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21042 MsgID:eCallClearedEvent DvrKey:call.5000.2131420726) 18:37:03:639 CTIOS1-ctios Trace: >>CG:[call.5000.2131420726]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420726 ConnDevIDTyp:1 ConnDevID:0928633109 MsgID:eCallEndEvent DvrKey:call.5000.2131420726) 18:37:03:639 CTIOS1-ctios Trace: Removed CallConnection(0928633109.1). 18:37:03:639 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420726 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:03:639 CTIOS1-ctios Trace: >>CG:[call.5000.198845420]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845420 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0928633109 MsgID:eCallClearedEvent DvrKey:call.5000.198845420) 18:37:03:639 CTIOS1-ctios Trace: >>CG:[agent.5000.36342]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10902 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21042 AGID:36342 AGInstr:21042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36342 AGAvailStatus:0) 18:37:03:639 CTIOS1-ctios Trace: [agent.5000.36342]: Current Wrapup Mode = 3 18:37:03:639 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845420.21042]:eCallTransferredEvent,Msk(bf01a6) 18:37:03:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845420.21042]:eCallTransferredEvent,Msk(bf01a6) 18:37:03:640 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845420.21042]:eCallTransferredEvent,Msk(bf01a6) 18:37:03:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845420.21042]:eCallTransferredEvent,Msk(bf01a6) 18:37:03:640 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845420.21042]:eCallEndEvent 18:37:03:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845420.21042]:eCallEndEvent 18:37:03:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845420.0928633109]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:03:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420726.0928633109]:eCallTransferredEvent,Msk(bf01a6) 18:37:03:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420726.0928633109]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:03:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420726.0928633109]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:03:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420726.0928633109]:eCallClearedEvent,Msk(3f0000) 18:37:03:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420726.0928633109]:eCallEndEvent 18:37:03:640 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36342]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:37:03:640 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36342]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:37:03:640 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36342]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:03:673 CTIOS1-ctios Trace: >>CG:[agent.5000.36342]:eQueryAgentStatisticsConf(IID:32370281 PrphID:5000 AGExt:21042 AGID:36342 AGInstr:21042 UniqObjID:agent.5000.36342 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:792 LogdOnTimeTdy:9200 NotRdyTimeTdy:570 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:58 HdlCallsTlkTimeTdy:7482 HdlCallsTimeTdy:7727 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:792 LogdOnTimeSess:9200 NotRdyTimeSess:570 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:58 HdlCallsTlkTimeSess:7482 HdlCallsTimeSess:7727 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:1 IntCallsTimeSess:1 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:1 IntCallsTimeTdy:1 HdlCallsAftCallTimeSess:245 HdlCallsAftCallTimeTdy:245 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:03:673 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36342]:eOnNewAgentStatisticsEvent 18:37:03:675 CTIOS1-ctios Trace: >>CG:[agent.5000.46127]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9323 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42034 AGID:46127 AGInstr:42034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46127 AGAvailStatus:0) 18:37:03:675 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:03:675 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:03:676 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:03:676 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46127]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:03:676 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46127]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:03:676 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:03:676 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:03:676 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46127]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:03:744 CTIOS1-ctios Trace: ->RCV[GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4) a=3035][agent.5000.3035]:eSetAgentStateRequest(eNotReady) 18:37:03:798 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:1) 18:37:03:798 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:03:798 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:03:799 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:03:799 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:03:799 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:03:799 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:03:799 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:03:799 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:03:822 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:37:03:822 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:37:03:822 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:03:822 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:03:822 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:03:822 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:03:822 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:03:822 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:03:823 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:03:823 CTIOS1-ctios Trace: >>CG:[call.5000.46855639]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855639 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42072 ConnDevID:42072 MsgID:eCallBeginEvent DvrKey:call.5000.46855639 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105023))) 18:37:03:823 CTIOS1-ctios Trace: >>CG:[call.5000.46855639]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855639 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42072 CallngDevID:42072 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855639) 18:37:03:823 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855639 18:37:03:823 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:0) 18:37:03:823 CTIOS1-ctios Trace: [call.5000.46855639] CallConnection(42072.0) found DeviceID(42072) AgentID(48155). 18:37:03:823 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:03:823 CTIOS1-ctios Trace: Added CallConnection(42072.0). 18:37:03:823 CTIOS1-ctios Trace: [call.5000.46855639]::CreateCallConnection(): CallConnection(42072.0) created successfully. 18:37:03:823 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855639.42072]:eCallBeginEvent,Msk(bf0002) 18:37:03:823 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855639.42072]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:03:823 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:37:03:823 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:03:823 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:03:823 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:03:824 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:03:824 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:03:824 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:03:824 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:03:895 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206975 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.206975 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990463) 18:37:03:896 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206976 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.206976 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990464) 18:37:03:899 CTIOS1-ctios Trace: >>CG:[agent.5000.3035]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5494 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42177 AGID:3035 AGInstr:42177 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3035 AGAvailStatus:0) 18:37:03:899 CTIOS1-ctios Trace: >>CG:[agent.5000.3035]:eSetAgentStateConf(UniqObjID:agent.5000.3035 MsgID:eSetAgentStateConf TgtCILClntID:GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4)) 18:37:03:899 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:03:899 CTIOS1-ctios Trace: <-SND[GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:03:899 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:03:900 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:03:900 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:03:900 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:03:900 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:03:900 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:03:900 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:03:900 CTIOS1-ctios Trace: <-SND[GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:eSetAgentStateConf 18:37:03:929 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:03:929 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:03:929 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:03:929 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:03:930 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:03:930 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:03:930 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:03:930 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:03:935 CTIOS1-ctios Trace: >>CG:[call.5000.46855639]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855639 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42072 RelDevID:42072 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855639) 18:37:03:936 CTIOS1-ctios Trace: >>CG:[call.5000.46855639]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855639 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42072 MsgID:eCallClearedEvent DvrKey:call.5000.46855639) 18:37:03:936 CTIOS1-ctios Trace: >>CG:[call.5000.46855639]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855639 ConnDevIDTyp:0 ConnDevID:42072 MsgID:eCallEndEvent DvrKey:call.5000.46855639) 18:37:03:936 CTIOS1-ctios Trace: Removed CallConnection(42072.0). 18:37:03:936 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855639 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:03:936 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:37:03:936 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855639.42072]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:03:936 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855639.42072]:eCallClearedEvent,Msk(3f0000) 18:37:03:936 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855639.42072]:eCallEndEvent 18:37:03:936 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:03:936 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:03:936 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:03:936 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:03:936 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:03:936 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:03:936 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:03:936 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:03:967 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eQueryAgentStatisticsConf(IID:32370283 PrphID:5000 AGExt:42072 AGID:48155 AGInstr:42072 UniqObjID:agent.5000.48155 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:7117 LogdOnTimeTdy:20278 NotRdyTimeTdy:3311 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:59 HdlCallsTlkTimeTdy:9412 HdlCallsTimeTdy:9743 IncCallsHldTdy:1 IncCallsHldTimeTdy:53 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:4202 LogdOnTimeSess:9523 NotRdyTimeSess:2036 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:17 HdlCallsTlkTimeSess:3112 HdlCallsTimeSess:3224 IncCallsHldSess:1 IncCallsHldTimeSess:53 IntCallsSess:255 IntCallsTimeSess:82 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:302 IntCallsTimeTdy:118 HdlCallsAftCallTimeSess:59 HdlCallsAftCallTimeTdy:278 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess 18:37:04:035 CTIOS1-ctios Trace: ->RCV[GJ8-20-BB51-3144-dotNET_Sess(31914638)_EvtThd(4) a=48452][agent.5000.48452]:eSetAgentStateRequest(eAvailable) 18:37:04:060 CTIOS1-ctios Trace: >>CG:[call.5000.46854858]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46854858 ConnDevIDTyp:0 ConnDevID:42116 MsgID:eCallEndEvent DvrKey:call.5000.46854858) 18:37:04:060 CTIOS1-ctios Trace: Removed CallConnection(0537179790.1). 18:37:04:060 CTIOS1-ctios Trace: Removed CallConnection(42116.0). 18:37:04:060 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46854858 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:04:060 CTIOS1-ctios Trace: >>CG:[agent.5000.42715]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9712 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42116 AGID:42715 AGInstr:42116 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42715 AGAvailStatus:1) 18:37:04:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854858.0537179790]:eCallEndEvent 18:37:04:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854858.42116]:eCallEndEvent 18:37:04:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42715]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:04:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42715]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42715]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:061 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42715]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:061 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42715]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42715]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42715]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:061 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42715]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420727]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420727 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41386 ConnDevID:41386 MsgID:eCallBeginEvent DvrKey:call.5000.2131420727) 18:37:04:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420727]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420727 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41386 CallngDevID:41386 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420727) 18:37:04:062 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420727 18:37:04:062 CTIOS1-ctios Trace: [call.5000.2131420727] CallConnection(41386.0) found DeviceID(41386) AgentID(). 18:37:04:062 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:04:062 CTIOS1-ctios Trace: Added CallConnection(41386.0). 18:37:04:062 CTIOS1-ctios Trace: [call.5000.2131420727]::CreateCallConnection(): CallConnection(41386.0) created successfully. 18:37:04:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420727]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420727 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420727 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41386 NewConnDevID:41386 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420727) 18:37:04:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420727]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420727 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41386 CallngDevID:41386 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420727) 18:37:04:063 CTIOS1-ctios Trace: [call.5000.2131420727] Found CallConnection(41386.0) for device 41386. 18:37:04:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420727]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420727 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420727 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41386 NewConnDevID:41386 RCallKeyDay:151314 RCallKeyCID:206975 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420727 ICMEntUniqID:icm.151314.206975 RCallKeySeq#:1) 18:37:04:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420727]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420727 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41386 AlrtgDevID: CallngDevID:41386 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420727 Trnk#:0 TrnkGrp#:0) 18:37:04:063 CTIOS1-ctios Trace: [call.5000.2131420727] Found CallConnection(41386.0) for device 41386. 18:37:04:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420727]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420727 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41386 AlrtgDevID:51044 CallngDevID:41386 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420727 Trnk#:0 TrnkGrp#:0) 18:37:04:063 CTIOS1-ctios Trace: [call.5000.2131420727] Found CallConnection(41386.0) for device 41386. 18:37:04:063 CTIOS1-ctios Trace: [call.5000.2131420727]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:04:063 CTIOS1-ctios Trace: [call.5000.2131420727] CallConnection(41386.0) found DeviceID(51044) AgentID(05230). 18:37:04:063 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:04:063 CTIOS1-ctios Trace: Added CallConnection(41386.0). 18:37:04:063 CTIOS1-ctios Trace: [call.5000.2131420727]::CreateCallConnection(): CallConnection(41386.0) created successfully. 18:37:04:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420727.41386]:eCallBeginEvent,Msk(bf0002) 18:37:04:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420727.41386]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:04:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420727.41386]:eCallDataUpdateEvent,Msk(bf0002) 18:37:04:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420727.41386]:eCallOriginatedEvent,Msk(bf0002) 18:37:04:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420727.41386]:eCallDataUpdateEvent,Msk(bf0002) 18:37:04:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420727]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420727 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420727 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41386 NewConnDevID:41386 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420727 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105023))) 18:37:04:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420727.41386]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:04:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420727.51044]:eCallBeginEvent 18:37:04:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420727.41386]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:04:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420727.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:04:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420727]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420727 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41386 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420727 Trnk#:0 TrnkGrp#:0) 18:37:04:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420727.41386]:eCallDataUpdateEvent,Msk(bf0002) 18:37:04:064 CTIOS1-ctios Trace: [call.5000.2131420727] Found CallConnection(41386.0). 18:37:04:064 CTIOS1-ctios Trace: [call.5000.2131420727] Found CallConnection(41386.0). 18:37:04:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420727.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:04:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420727.41386]:eCallEstablishedEvent,Msk(bf01a6) 18:37:04:064 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:04:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420727.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:04:064 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:04:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420727]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420727 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420727) 18:37:04:064 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:04:064 CTIOS1-ctios Trace: [call.5000.2131420727] Found CallConnection(51044.0). 18:37:04:065 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:04:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420727.41386]: eCallHeldEvent,Msk(bf0126) 18:37:04:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420727.51044]: eCallHeldEvent,Msk(bf000a) 18:37:04:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420728]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420728 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41387 ConnDevID:41387 MsgID:eCallBeginEvent DvrKey:call.5000.2131420728) 18:37:04:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420728]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420728 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41387 CallngDevID:41387 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420728) 18:37:04:066 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420728 18:37:04:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420728]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420728 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420728 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41387 NewConnDevID:41387 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420728) 18:37:04:066 CTIOS1-ctios Trace: [call.5000.2131420728] CallConnection(41387.0) found DeviceID(41387) AgentID(). 18:37:04:066 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:04:066 CTIOS1-ctios Trace: Added CallConnection(41387.0). 18:37:04:066 CTIOS1-ctios Trace: [call.5000.2131420728]::CreateCallConnection(): CallConnection(41387.0) created successfully. 18:37:04:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420728.41387]:eCallBeginEvent,Msk(bf0002) 18:37:04:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420728.41387]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:04:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420728.41387]:eCallDataUpdateEvent,Msk(bf0002) 18:37:04:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420728]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420728 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41387 CallngDevID:41387 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420728) 18:37:04:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420728]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420728 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420728 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41387 NewConnDevID:41387 RCallKeyDay:151314 RCallKeyCID:206976 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420728 ICMEntUniqID:icm.151314.206976 RCallKeySeq#:1) 18:37:04:067 CTIOS1-ctios Trace: [call.5000.2131420728] Found CallConnection(41387.0) for device 41387. 18:37:04:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420728.41387]:eCallOriginatedEvent,Msk(bf0002) 18:37:04:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420728.41387]:eCallDataUpdateEvent,Msk(bf0002) 18:37:04:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420728]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420728 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41387 AlrtgDevID: CallngDevID:41387 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420728 Trnk#:0 TrnkGrp#:0) 18:37:04:067 CTIOS1-ctios Trace: [call.5000.2131420728] Found CallConnection(41387.0) for device 41387. 18:37:04:068 CTIOS1-ctios Trace: >>CG:[call.5000.2131420728]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420728 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41387 AlrtgDevID:51023 CallngDevID:41387 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420728 Trnk#:0 TrnkGrp#:0) 18:37:04:068 CTIOS1-ctios Trace: [call.5000.2131420728] Found CallConnection(41387.0) for device 41387. 18:37:04:068 CTIOS1-ctios Trace: [call.5000.2131420728]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:04:068 CTIOS1-ctios Trace: [call.5000.2131420728] CallConnection(41387.0) found DeviceID(51023) AgentID(33632). 18:37:04:068 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:04:068 CTIOS1-ctios Trace: Added CallConnection(41387.0). 18:37:04:068 CTIOS1-ctios Trace: [call.5000.2131420728]::CreateCallConnection(): CallConnection(41387.0) created successfully. 18:37:04:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420728.41387]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:04:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420728.51023]:eCallBeginEvent 18:37:04:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420728.41387]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:04:068 CTIOS1-ctios Trace: >>CG:[call.5000.2131420728]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420728 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420728 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41387 NewConnDevID:41387 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420728 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105023))) 18:37:04:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420728.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:04:068 CTIOS1-ctios Trace: >>CG:[call.5000.2131420728]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420728 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41387 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420728 Trnk#:0 TrnkGrp#:0) 18:37:04:068 CTIOS1-ctios Trace: [call.5000.2131420728] Found CallConnection(41387.0). 18:37:04:068 CTIOS1-ctios Trace: [call.5000.2131420728] Found CallConnection(41387.0). 18:37:04:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420728.41387]:eCallDataUpdateEvent,Msk(bf0002) 18:37:04:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420728.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:04:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420728.41387]:eCallEstablishedEvent,Msk(bf01a6) 18:37:04:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420728.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:04:089 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:04:089 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:04:089 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:04:089 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:04:090 CTIOS1-ctios Trace: >>CG:[call.5000.2131420728]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420728 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420728) 18:37:04:090 CTIOS1-ctios Trace: [call.5000.2131420728] Found CallConnection(51023.0). 18:37:04:090 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420728.41387]: eCallHeldEvent,Msk(bf0126) 18:37:04:090 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420728.51023]: eCallHeldEvent,Msk(bf000a) 18:37:04:120 CTIOS1-ctios Trace: >>CG:[agent.5000.48452]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10516 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42238 AGID:48452 AGInstr:42238 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48452 AGAvailStatus:1) 18:37:04:120 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48452]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:04:120 CTIOS1-ctios Trace: <-SND[GJ8-20-BB51-3144-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48452]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:04:120 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48452]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:120 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48452]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:121 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48452]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:121 CTIOS1-ctios Trace: >>CG:[agent.5000.48452]:eSetAgentStateConf(UniqObjID:agent.5000.48452 MsgID:eSetAgentStateConf TgtCILClntID:GJ8-20-BB51-3144-dotNET_Sess(31914638)_EvtThd(4)) 18:37:04:121 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48452]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:121 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48452]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:121 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48452]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:121 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48452]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:121 CTIOS1-ctios Trace: <-SND[GJ8-20-BB51-3144-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48452]:eSetAgentStateConf 18:37:04:126 CTIOS1-ctios Trace: >>CG:[call.5000.2131420727]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420727 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420727 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41386 NewConnDevID:41386 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420727 ecc:(...)) 18:37:04:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420727.41386]:eCallDataUpdateEvent,Msk(bf0126) 18:37:04:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420727.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:04:127 CTIOS1-ctios Trace: ->RCV[GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4) a=3035][agent.5000.3035]:eSetAgentStateRequest(eAvailable) 18:37:04:131 CTIOS1-ctios Trace: >>CG:[call.5000.2131420728]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420728 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420728 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41387 NewConnDevID:41387 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420728 ecc:(...)) 18:37:04:131 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420728.41387]:eCallDataUpdateEvent,Msk(bf0126) 18:37:04:131 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420728.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:04:187 CTIOS1-ctios Trace: >>CG:[agent.5000.3035]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5494 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42177 AGID:3035 AGInstr:42177 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3035 AGAvailStatus:1) 18:37:04:187 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:04:187 CTIOS1-ctios Trace: <-SND[GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:04:187 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:187 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:187 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:187 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:187 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:188 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:188 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:188 CTIOS1-ctios Trace: >>CG:[agent.5000.3035]:eSetAgentStateConf(UniqObjID:agent.5000.3035 MsgID:eSetAgentStateConf TgtCILClntID:GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4)) 18:37:04:188 CTIOS1-ctios Trace: <-SND[GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:eSetAgentStateConf 18:37:04:220 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:37:04:220 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:04:220 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:04:262 CTIOS1-ctios Trace: >>CG:[call.5000.46854911]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46854911 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46854911 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04235180201 CallWrpupData:1236_0800_Products Information ,260 NewConnDevID:42543 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46854911 ecc:(...)) 18:37:04:263 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854911.04235180201]:eCallDataUpdateEvent 18:37:04:263 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854911.42543]:eCallDataUpdateEvent 18:37:04:452 CTIOS1-ctios Trace: ->RCV[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4) a=9556][call.5000.198845397.21051]:eSetCallDataRequest 18:37:04:452 CTIOS1-ctios Trace: [call.5000.198845397.21051] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:04:452 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845397.21051]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:04:455 CTIOS1-ctios Trace: >>CG:[call.5000.2131420727]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420727 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420727) 18:37:04:455 CTIOS1-ctios Trace: >>CG:[call.5000.2131420727]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420727 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41386 RelDevID:41386 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420727) 18:37:04:455 CTIOS1-ctios Trace: >>CG:[call.5000.2131420727]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420727 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41386 MsgID:eCallClearedEvent DvrKey:call.5000.2131420727) 18:37:04:455 CTIOS1-ctios Trace: >>CG:[call.5000.2131420727]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420727 ConnDevIDTyp:0 ConnDevID:41386 MsgID:eCallEndEvent DvrKey:call.5000.2131420727) 18:37:04:455 CTIOS1-ctios Trace: Removed CallConnection(41386.0). 18:37:04:455 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:04:455 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420727 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:04:455 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:04:455 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420727.41386]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:04:455 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420727.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:04:455 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420727.41386]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:04:455 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420727.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:04:455 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420727.41386]:eCallClearedEvent,Msk(3f0000) 18:37:04:456 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420727.51044]:eCallClearedEvent,Msk(3f0000) 18:37:04:456 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420727.41386]:eCallEndEvent 18:37:04:456 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420727.51044]:eCallEndEvent 18:37:04:456 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:04:456 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:456 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:488 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32370287 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5065 LogdOnTimeTdy:9358 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:241 LogdOnTimeSess:612 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:04:498 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:632 SVCID:6102 SG#:633 SGID:6083 SGPri:0 MonID:0 NumNamVars:10 NumNamArrs:4 MRDID:1 AGInstr:42548 ANI:0512344660 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206580 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206580 RCallKeySeq#:1 CallTypIDTag:5142 PreCallIIDTag:7989826) 18:37:04:499 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:37:04:499 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:04:499 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:514 CTIOS1-ctios Trace: >>CG:[call.5000.198845397]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845397 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845397 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:254670103 CallWrpupData:1236_0800_Billing-info/Query ,70 NewConnDevID:21051 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845397 ecc:(...)) 18:37:04:514 CTIOS1-ctios Trace: >>CG:[call.5000.198845397.21051]:eSetCallDataConf(UniqObjID:call.5000.198845397.21051 MsgID:eSetCallDataConf TgtCILClntID:ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)) 18:37:04:514 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845397.254670103]:eCallDataUpdateEvent 18:37:04:514 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845397.21051]:eCallDataUpdateEvent 18:37:04:515 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845397.21051]:eCallDataUpdateEvent 18:37:04:528 CTIOS1-ctios Trace: >>CG:[agent.5000.48375]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10393 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42548 AGID:48375 AGInstr:42548 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48375 AGAvailStatus:0) 18:37:04:528 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48375]:eAgentStateEvent(eReserved),Msk(0) 18:37:04:528 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48375]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:04:528 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48375]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:04:551 CTIOS1-ctios Trace: >>CG:[agent.5000.36226]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:501 SGID:5044 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9947 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21153 AGID:36226 AGInstr:21153 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36226 AGAvailStatus:0) 18:37:04:552 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36226]:eAgentStateEvent(eTalking),Msk(0) 18:37:04:552 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36226]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:04:552 CTIOS1-ctios Trace: >>CG:[call.5000.198845450]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845450 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845450 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03009319010 NewConnDevID:03009319010 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845450 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105024))) 18:37:04:552 CTIOS1-ctios Trace: >>CG:[call.5000.198845450]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845450 ConnDevIDTyp:0 SVC#:401 SVCID:5034 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:501 SGID:5044 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21153 CallngDevID:03009319010 CalldDevID:21153 LstRedirDevID:(null) AnsDevID:21153 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845450 Trnk#:0 TrnkGrp#:0) 18:37:04:553 CTIOS1-ctios Trace: [call.5000.198845450] Found CallConnection(03009319010.1). 18:37:04:553 CTIOS1-ctios Trace: [call.5000.198845450] Found CallConnection(03009319010.1). 18:37:04:553 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845450.03009319010]:eCallDataUpdateEvent,Msk(bf0002) 18:37:04:553 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845450.21153]:eCallDataUpdateEvent,Msk(3f0001) 18:37:04:553 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845450.03009319010]:eCallEstablishedEvent,Msk(bf01a6) 18:37:04:553 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845450.21153]:eCallEstablishedEvent,Msk(bf01a6) 18:37:04:571 CTIOS1-ctios Trace: >>CG:[call.5000.46855640]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855640 CallTyp:2 ConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 ANI:0512344660 DNIS:42548 Dialed#:45233 ConnDevID:0512344660 RCallKeyDay:151314 RCallKeyCID:206580 MsgID:eCallBeginEvent DvrKey:call.5000.46855640 ecc:(...) ICMEntUniqID:icm.151314.206580 RCallKeySeq#:2) 18:37:04:571 CTIOS1-ctios Trace: >>CG:[call.5000.46855640]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855640 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0512344660 AlrtgDevID:(null) CallngDevID:0512344660 CalldDevID:42548 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855640 Trnk#:0 TrnkGrp#:0) 18:37:04:571 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855640 18:37:04:571 CTIOS1-ctios Trace: [call.5000.46855640]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0512344660. 18:37:04:571 CTIOS1-ctios Trace: CallConnection(0512344660.1) created AgentObject (Device) for DeviceID(0512344660). 18:37:04:571 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:04:571 CTIOS1-ctios Trace: Added CallConnection(0512344660.1). 18:37:04:571 CTIOS1-ctios Trace: [call.5000.46855640]::CreateCallConnection(): CallConnection(0512344660.1) created successfully. 18:37:04:571 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855640.0512344660]:eCallBeginEvent 18:37:04:571 CTIOS1-ctios Trace: >>CG:[call.5000.46855640]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855640 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:633 SGID:6083 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0512344660 AlrtgDevID:42548 CallngDevID:0512344660 CalldDevID:42548 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855640 Trnk#:0 TrnkGrp#:0) 18:37:04:572 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855640.0512344660]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:04:572 CTIOS1-ctios Trace: [call.5000.46855640] Found CallConnection(0512344660.1) for device 0512344660. 18:37:04:572 CTIOS1-ctios Trace: [call.5000.46855640]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42548. 18:37:04:572 CTIOS1-ctios Trace: [call.5000.46855640] CallConnection(0512344660.1) found DeviceID(42548) AgentID(48375). 18:37:04:572 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:04:572 CTIOS1-ctios Trace: Added CallConnection(0512344660.1). 18:37:04:572 CTIOS1-ctios Trace: [call.5000.46855640]::CreateCallConnection(): CallConnection(0512344660.1) created successfully. 18:37:04:572 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855640.42548]:eCallBeginEvent 18:37:04:572 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855640.0512344660]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:04:572 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855640.42548]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:04:590 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:0) 18:37:04:590 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:04:590 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:04:591 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:04:591 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:04:591 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:04:591 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:04:591 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:04:591 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:04:635 CTIOS1-ctios Trace: >>CG:[call.5000.2131420728]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420728 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420728) 18:37:04:635 CTIOS1-ctios Trace: >>CG:[call.5000.2131420728]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420728 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41387 RelDevID:41387 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420728) 18:37:04:635 CTIOS1-ctios Trace: >>CG:[call.5000.2131420728]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420728 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41387 MsgID:eCallClearedEvent DvrKey:call.5000.2131420728) 18:37:04:635 CTIOS1-ctios Trace: >>CG:[call.5000.2131420728]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420728 ConnDevIDTyp:0 ConnDevID:41387 MsgID:eCallEndEvent DvrKey:call.5000.2131420728) 18:37:04:635 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420728.41387]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:04:635 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420728.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:04:635 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420728.41387]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:04:635 CTIOS1-ctios Trace: Removed CallConnection(41387.0). 18:37:04:635 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:04:635 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420728.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:04:635 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420728 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:04:635 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420728.41387]:eCallClearedEvent,Msk(3f0000) 18:37:04:635 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420728.51023]:eCallClearedEvent,Msk(3f0000) 18:37:04:635 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420728.41387]:eCallEndEvent 18:37:04:635 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420728.51023]:eCallEndEvent 18:37:04:636 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:04:636 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:04:636 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:636 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:674 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32370288 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5903 LogdOnTimeTdy:9263 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5903 LogdOnTimeSess:9263 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:04:706 CTIOS1-ctios Trace: >>CG:[agent.5000.46127]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9323 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42034 AGID:46127 AGInstr:42034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46127 AGAvailStatus:1) 18:37:04:706 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:04:706 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:706 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:706 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46127]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:706 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46127]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:707 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:707 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:707 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46127]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:04:946 CTIOS1-ctios Trace: ->RCV[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4) a=36342][agent.5000.36342]:eSetAgentStateRequest(eAvailable) 18:37:05:000 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:37:05:000 CTIOS1-ctios Trace: >>CG:[call.5000.46855641]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855641 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42130 ConnDevID:42130 MsgID:eCallBeginEvent DvrKey:call.5000.46855641 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105024))) 18:37:05:001 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855641 18:37:05:001 CTIOS1-ctios Trace: >>CG:[call.5000.46855641]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855641 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42130 CallngDevID:42130 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855641) 18:37:05:001 CTIOS1-ctios Trace: [call.5000.46855641] CallConnection(42130.0) found DeviceID(42130) AgentID(2018). 18:37:05:001 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:05:001 CTIOS1-ctios Trace: Added CallConnection(42130.0). 18:37:05:001 CTIOS1-ctios Trace: [call.5000.46855641]::CreateCallConnection(): CallConnection(42130.0) created successfully. 18:37:05:001 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:37:05:001 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:001 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:001 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:001 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:001 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:001 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:002 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:002 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855641.42130]:eCallBeginEvent,Msk(bf0002) 18:37:05:002 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855641.42130]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:05:002 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:0) 18:37:05:002 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:37:05:002 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:002 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:003 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:003 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:003 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:003 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:003 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:016 CTIOS1-ctios Trace: >>CG:[call.5000.198845420]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845420 ConnDevIDTyp:1 ConnDevID:0928633109 MsgID:eCallEndEvent DvrKey:call.5000.198845420) 18:37:05:016 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845420 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:05:016 CTIOS1-ctios Trace: >>CG:[agent.5000.36342]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10902 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21042 AGID:36342 AGInstr:21042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36342 AGAvailStatus:1) 18:37:05:016 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36342]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:05:016 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36342]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:05:016 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36342]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:016 CTIOS1-ctios Trace: >>CG:[agent.5000.36342]:eSetAgentStateConf(UniqObjID:agent.5000.36342 MsgID:eSetAgentStateConf TgtCILClntID:F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)) 18:37:05:017 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36342]:eSetAgentStateConf 18:37:05:020 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:1) 18:37:05:020 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:05:020 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:020 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:021 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:021 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:021 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:021 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:021 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:058 CTIOS1-ctios Trace: [call.5000.198845450] Found CallConnection(21153.0) for device 21153. 18:37:05:100 CTIOS1-ctios Trace: >>CG:[agent.5000.42148]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9855 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51098 AGID:42148 AGInstr:51098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42148 AGAvailStatus:1) 18:37:05:100 CTIOS1-ctios Trace: >>CG:[call.5000.46855642]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855642 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51098 ConnDevID:51098 MsgID:eCallBeginEvent DvrKey:call.5000.46855642 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105024))) 18:37:05:100 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855642 18:37:05:100 CTIOS1-ctios Trace: >>CG:[call.5000.46855642]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855642 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51098 CallngDevID:51098 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855642) 18:37:05:100 CTIOS1-ctios Trace: [call.5000.46855642] CallConnection(51098.0) found DeviceID(51098) AgentID(42148). 18:37:05:100 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:05:100 CTIOS1-ctios Trace: Added CallConnection(51098.0). 18:37:05:100 CTIOS1-ctios Trace: [call.5000.46855642]::CreateCallConnection(): CallConnection(51098.0) created successfully. 18:37:05:100 CTIOS1-ctios Trace: >>CG:[agent.5000.42148]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9855 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51098 AGID:42148 AGInstr:51098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42148 AGAvailStatus:0) 18:37:05:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:eAgentStateEvent(eTalking),Msk(0) 18:37:05:100 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42148]:eAgentStateEvent(eTalking),Msk(0) 18:37:05:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:100 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.42148]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:101 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855642.51098]:eCallBeginEvent,Msk(bf0002) 18:37:05:101 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855642.51098]:eCallBeginEvent,Msk(bf0002) 18:37:05:101 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855642.51098]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:05:101 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855642.51098]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:05:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:eAgentStateEvent(eTalking),Msk(0) 18:37:05:101 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42148]:eAgentStateEvent(eTalking),Msk(0) 18:37:05:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:101 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.42148]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:101 CTIOS1-ctios Trace: [call.5000.198845450] Found CallConnection(21153.0) for device 21153. 18:37:05:185 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845450.21153]:eSetCallDataRequest 18:37:05:221 CTIOS1-ctios Trace: >>CG:[call.5000.46855641]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855641 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42130 RelDevID:42130 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855641) 18:37:05:221 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855641.42130]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:05:221 CTIOS1-ctios Trace: >>CG:[call.5000.46855641]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855641 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42130 MsgID:eCallClearedEvent DvrKey:call.5000.46855641) 18:37:05:221 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855641.42130]:eCallClearedEvent,Msk(3f0000) 18:37:05:222 CTIOS1-ctios Trace: >>CG:[call.5000.46855641]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855641 ConnDevIDTyp:0 ConnDevID:42130 MsgID:eCallEndEvent DvrKey:call.5000.46855641) 18:37:05:222 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:37:05:223 CTIOS1-ctios Trace: Removed CallConnection(42130.0). 18:37:05:223 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855641 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:05:223 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855641.42130]:eCallEndEvent 18:37:05:223 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:05:223 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:223 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:223 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:223 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:223 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:223 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:224 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:251 CTIOS1-ctios Trace: >>CG:[call.5000.46855642]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855642 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51098 RelDevID:51098 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855642) 18:37:05:251 CTIOS1-ctios Trace: >>CG:[call.5000.46855642]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855642 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51098 MsgID:eCallClearedEvent DvrKey:call.5000.46855642) 18:37:05:253 CTIOS1-ctios Trace: >>CG:[call.5000.46855642]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855642 ConnDevIDTyp:0 ConnDevID:51098 MsgID:eCallEndEvent DvrKey:call.5000.46855642) 18:37:05:253 CTIOS1-ctios Trace: >>CG:[agent.5000.42148]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9855 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51098 AGID:42148 AGInstr:51098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42148 AGAvailStatus:1) 18:37:05:253 CTIOS1-ctios Trace: Removed CallConnection(51098.0). 18:37:05:253 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855642 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:05:253 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855642.51098]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:05:253 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855642.51098]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:05:253 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855642.51098]:eCallClearedEvent,Msk(3f0000) 18:37:05:253 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855642.51098]:eCallClearedEvent,Msk(3f0000) 18:37:05:253 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855642.51098]:eCallEndEvent 18:37:05:253 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855642.51098]:eCallEndEvent 18:37:05:254 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:05:254 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42148]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:05:254 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:254 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.42148]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:275 CTIOS1-ctios Trace: >>CG:[call.5000.198845450.21153]:eSetCallDataConf(UniqObjID:call.5000.198845450.21153 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:05:283 CTIOS1-ctios Trace: >>CG:[agent.5000.42148]:eQueryAgentStatisticsConf(IID:32370447 PrphID:5000 AGExt:51098 AGID:42148 AGInstr:51098 UniqObjID:agent.5000.42148 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4987 LogdOnTimeTdy:8332 NotRdyTimeTdy:1077 AGOutCallsTdy:5 AGOutCallsTlkTimeTdy:5 AGOutCallsTimeTdy:5 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:12 HdlCallsTlkTimeTdy:2087 HdlCallsTimeTdy:2217 IncCallsHldTdy:2 IncCallsHldTimeTdy:7 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:4987 LogdOnTimeSess:8332 NotRdyTimeSess:1077 AGOutCallsSess:5 AGOutCallsTlkTimeSess:5 AGOutCallsTimeSess:5 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:12 HdlCallsTlkTimeSess:2087 HdlCallsTimeSess:2217 IncCallsHldSess:2 IncCallsHldTimeSess:7 IntCallsSess:206 IntCallsTimeSess:58 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:206 IntCallsTimeTdy:58 HdlCallsAftCallTimeSess:123 HdlCallsAftCallTimeTdy:123 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:37:05:283 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42148]:eOnNewAgentStatisticsEvent 18:37:05:300 CTIOS1-ctios Trace: ->RCV[ITSD-South-2660-dotNET_Sess(31914638)_EvtThd(4) a=36157][call.5000.154709901.21029]:eSingleStepTransferRequest 18:37:05:378 CTIOS1-ctios Trace: ->RCV[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4) a=48052][call.5000.46855144.42114]:eSetCallDataRequest 18:37:05:379 CTIOS1-ctios Trace: [call.5000.46855144.42114] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:05:379 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855144.42114]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:05:391 CTIOS1-ctios Trace: ->RCV[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4) a=48721][agent.5000.48721]:eSetAgentStateRequest(eNotReady) 18:37:05:432 CTIOS1-ctios Trace: [call.5000.154709901] Found CallConnection(21029.0) for device 21029. 18:37:05:432 CTIOS1-ctios Trace: [call.5000.154709901] Found CallConnection(21029.0) for device 21029. 18:37:05:432 CTIOS1-ctios Trace: ->RCV[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4) a=9556][agent.5000.9556]:eSetAgentStateRequest(eAvailable) 18:37:05:439 CTIOS1-ctios Trace: >>CG:[call.5000.46855144]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855144 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855144 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0514319435 CallWrpupData:WLL_1218_DeviceTempClosed ,267 NewConnDevID:42114 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855144 ecc:(...)) 18:37:05:439 CTIOS1-ctios Trace: >>CG:[call.5000.46855144.42114]:eSetCallDataConf(UniqObjID:call.5000.46855144.42114 MsgID:eSetCallDataConf TgtCILClntID:FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)) 18:37:05:439 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855144.0514319435]:eCallDataUpdateEvent 18:37:05:439 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855144.42114]:eCallDataUpdateEvent 18:37:05:439 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855144.42114]:eCallDataUpdateEvent 18:37:05:454 CTIOS1-ctios Trace: >>CG:[call.5000.154709901]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709901 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709901 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:812822087 NewConnDevID:812822087 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709901 ecc:(...)) 18:37:05:454 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709901.812822087]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:05:454 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709901.21029]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:05:454 CTIOS1-ctios Trace: <-SND[ITSD-South-2660-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709901.21029]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:05:456 CTIOS1-ctios Trace: ->RCV[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4) a=30481][call.5000.198845413.21066]:eSingleStepTransferRequest 18:37:05:462 CTIOS1-ctios Trace: >>CG:[call.5000.2131420729]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420729 CallTyp:12 ConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:812822087 DNIS:81121 CallrEntrDig:81121 ConnDevID:21029 RCallKeyDay:151314 RCallKeyCID:206138 MsgID:eCallBeginEvent DvrKey:call.5000.2131420729 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429104990)) ICMEntUniqID:icm.151314.206138 RCallKeySeq#:3) 18:37:05:463 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420729 18:37:05:463 CTIOS1-ctios Trace: >>CG:[call.5000.154709901]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154709901 NumParties:1 SecDevIDTyp:0 SecCID:2131420729 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:812822087 SecDevID:21029 TfrgDevID:21029 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.154709901ConnectedParty[1]:(ConnPtyCID:154709901 ConnPtyDevIDTyp:1 ConnPtyDevID:812822087)) 18:37:05:463 CTIOS1-ctios Trace: [call.5000.154709901] Found CallConnection(21029.0). 18:37:05:463 CTIOS1-ctios Trace: >>CG:[call.5000.2131420729]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154709901 NumParties:1 SecDevIDTyp:0 SecCID:2131420729 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:812822087 SecDevID:21029 TfrgDevID:21029 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420729ConnectedParty[1]:(ConnPtyCID:154709901 ConnPtyDevIDTyp:1 ConnPtyDevID:812822087)) 18:37:05:463 CTIOS1-ctios Trace: [call.5000.2131420729]::FindTransferCommonDeviceID Calls [call.5000.154709901] and [call.5000.2131420729] do not appear to have a common Device. Tranferring Device [21029] is set as common device 18:37:05:463 CTIOS1-ctios Trace: [call.5000.154709901] Found CallConnection(21029.0). 18:37:05:463 CTIOS1-ctios Trace: [call.5000.154709901] Found CallConnection(21029.0). 18:37:05:463 CTIOS1-ctios Trace: Removed CallConnection(21029.0). 18:37:05:463 CTIOS1-ctios Trace: Added CallConnection(812822087.1). 18:37:05:463 CTIOS1-ctios Trace: [call.5000.2131420729] Moved CallConnection[812822087.1] from [call.5000.154709901] to [call.5000.2131420729]. 18:37:05:464 CTIOS1-ctios Trace: >>CG:[call.5000.2131420729]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420729 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420729 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21029 NewConnDevID:812822087 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420729) 18:37:05:464 CTIOS1-ctios Trace: >>CG:[call.5000.2131420729]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420729 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:812822087 RelDevID:812822087 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420729) 18:37:05:464 CTIOS1-ctios Trace: >>CG:[call.5000.2131420729]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420729 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21029 MsgID:eCallClearedEvent DvrKey:call.5000.2131420729) 18:37:05:464 CTIOS1-ctios Trace: >>CG:[call.5000.2131420729]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420729 ConnDevIDTyp:1 ConnDevID:812822087 MsgID:eCallEndEvent DvrKey:call.5000.2131420729) 18:37:05:464 CTIOS1-ctios Trace: Removed CallConnection(812822087.1). 18:37:05:464 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420729 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:05:464 CTIOS1-ctios Trace: >>CG:[agent.5000.36157]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:623 SGID:6069 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9527 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21029 AGID:36157 AGInstr:21029 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36157 AGAvailStatus:0) 18:37:05:464 CTIOS1-ctios Trace: [agent.5000.36157]: Current Wrapup Mode = 3 18:37:05:464 CTIOS1-ctios Trace: >>CG:[call.5000.154709901]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709901 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.154709901) 18:37:05:464 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709901.21029]:eCallTransferredEvent,Msk(bf01a6) 18:37:05:464 CTIOS1-ctios Trace: <-SND[ITSD-South-2660-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709901.21029]:eCallTransferredEvent,Msk(bf01a6) 18:37:05:464 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709901.21029]:eCallTransferredEvent,Msk(bf01a6) 18:37:05:465 CTIOS1-ctios Trace: <-SND[ITSD-South-2660-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709901.21029]:eCallTransferredEvent,Msk(bf01a6) 18:37:05:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709901.21029]:eCallEndEvent 18:37:05:465 CTIOS1-ctios Trace: <-SND[ITSD-South-2660-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709901.21029]:eCallEndEvent 18:37:05:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709901.812822087]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:05:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420729.812822087]:eCallTransferredEvent,Msk(bf01a6) 18:37:05:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420729.812822087]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:05:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420729.812822087]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:05:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420729.812822087]:eCallClearedEvent,Msk(3f0000) 18:37:05:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420729.812822087]:eCallEndEvent 18:37:05:465 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36157]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:37:05:465 CTIOS1-ctios Trace: <-SND[ITSD-South-2660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36157]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:37:05:499 CTIOS1-ctios Trace: >>CG:[agent.5000.36157]:eQueryAgentStatisticsConf(IID:32370453 PrphID:5000 AGExt:21029 AGID:36157 AGInstr:21029 UniqObjID:agent.5000.36157 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:206 LogdOnTimeTdy:4282 NotRdyTimeTdy:139 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:19 HdlCallsTlkTimeTdy:2805 HdlCallsTimeTdy:2974 IncCallsHldTdy:1 IncCallsHldTimeTdy:73 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:206 LogdOnTimeSess:4282 NotRdyTimeSess:139 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:19 HdlCallsTlkTimeSess:2805 HdlCallsTimeSess:2974 IncCallsHldSess:1 IncCallsHldTimeSess:73 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:96 HdlCallsAftCallTimeTdy:96 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:05:499 CTIOS1-ctios Trace: >>CG:[call.5000.198845397]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845397 ConnDevIDTyp:0 ConnDevID:21051 MsgID:eCallEndEvent DvrKey:call.5000.198845397) 18:37:05:499 CTIOS1-ctios Trace: >>CG:[agent.5000.9556]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9375 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21051 AGID:9556 AGInstr:21051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9556 AGAvailStatus:1) 18:37:05:499 CTIOS1-ctios Trace: <-SND[ITSD-South-2660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36157]:eOnNewAgentStatisticsEvent 18:37:05:499 CTIOS1-ctios Trace: Removed CallConnection(254670103.1). 18:37:05:499 CTIOS1-ctios Trace: Removed CallConnection(21051.0). 18:37:05:499 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845397.254670103]:eCallEndEvent 18:37:05:499 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845397 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:05:499 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845397.21051]:eCallEndEvent 18:37:05:499 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845397.21051]:eCallEndEvent 18:37:05:499 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9556]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:05:499 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9556]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:05:500 CTIOS1-ctios Trace: >>CG:[agent.5000.9556]:eSetAgentStateConf(UniqObjID:agent.5000.9556 MsgID:eSetAgentStateConf TgtCILClntID:ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)) 18:37:05:500 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9556]:eSetAgentStateConf 18:37:05:529 CTIOS1-ctios Trace: >>CG:[agent.5000.9556]:eQueryAgentStatisticsConf(IID:32370454 PrphID:5000 AGExt:21051 AGID:9556 AGInstr:21051 UniqObjID:agent.5000.9556 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2496 LogdOnTimeTdy:20408 NotRdyTimeTdy:2857 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:113 HdlCallsTlkTimeTdy:13970 HdlCallsTimeTdy:14965 IncCallsHldTdy:4 IncCallsHldTimeTdy:271 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2496 LogdOnTimeSess:20408 NotRdyTimeSess:2857 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:113 HdlCallsTlkTimeSess:13970 HdlCallsTimeSess:14965 IncCallsHldSess:4 IncCallsHldTimeSess:271 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:724 HdlCallsAftCallTimeTdy:724 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess 18:37:05:529 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9556]:eOnNewAgentStatisticsEvent 18:37:05:541 CTIOS1-ctios Trace: >>CG:[agent.5000.48721]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:11030 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42190 AGID:48721 AGInstr:42190 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48721 AGAvailStatus:0) 18:37:05:541 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:05:541 CTIOS1-ctios Trace: <-SND[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:05:541 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:05:541 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:05:541 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:05:542 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:05:542 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:05:542 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:05:542 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:05:542 CTIOS1-ctios Trace: >>CG:[agent.5000.48721]:eSetAgentStateConf(UniqObjID:agent.5000.48721 MsgID:eSetAgentStateConf TgtCILClntID:GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)) 18:37:05:542 CTIOS1-ctios Trace: <-SND[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:eSetAgentStateConf 18:37:05:579 CTIOS1-ctios Trace: >>CG:[agent.5000.48375]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10393 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42548 AGID:48375 AGInstr:42548 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48375 AGAvailStatus:0) 18:37:05:579 CTIOS1-ctios Trace: >>CG:[call.5000.46855640]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855640 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855640 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0512344660 NewConnDevID:0512344660 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855640 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105025))) 18:37:05:579 CTIOS1-ctios Trace: >>CG:[call.5000.46855640]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855640 ConnDevIDTyp:0 SVC#:632 SVCID:6102 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:633 SGID:6083 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42548 CallngDevID:0512344660 CalldDevID:42548 LstRedirDevID:(null) AnsDevID:42548 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855640 Trnk#:0 TrnkGrp#:0) 18:37:05:579 CTIOS1-ctios Trace: [call.5000.46855640] Found CallConnection(0512344660.1). 18:37:05:579 CTIOS1-ctios Trace: [call.5000.46855640] Found CallConnection(0512344660.1). 18:37:05:580 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48375]:eAgentStateEvent(eTalking),Msk(0) 18:37:05:580 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48375]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:580 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48375]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:580 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855640.0512344660]:eCallDataUpdateEvent,Msk(bf0002) 18:37:05:580 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855640.42548]:eCallDataUpdateEvent,Msk(3f0001) 18:37:05:580 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855640.0512344660]:eCallEstablishedEvent,Msk(bf01a6) 18:37:05:580 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855640.42548]:eCallEstablishedEvent,Msk(bf01a6) 18:37:05:590 CTIOS1-ctios Trace: [call.5000.198845413] Found CallConnection(21066.0) for device 21066. 18:37:05:591 CTIOS1-ctios Trace: [call.5000.198845413] Found CallConnection(21066.0) for device 21066. 18:37:05:611 CTIOS1-ctios Trace: >>CG:[call.5000.198845413]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845413 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845413 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0822508268 NewConnDevID:0822508268 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845413 ecc:(...)) 18:37:05:611 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845413.0822508268]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:05:611 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845413.21066]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:05:611 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845413.21066]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:05:621 CTIOS1-ctios Trace: >>CG:[call.5000.2131420730]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420730 CallTyp:12 ConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0822508268 DNIS:81151 CallrEntrDig:81151 ConnDevID:21066 RCallKeyDay:151314 RCallKeyCID:206014 MsgID:eCallBeginEvent DvrKey:call.5000.2131420730 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429104971)) ICMEntUniqID:icm.151314.206014 RCallKeySeq#:6) 18:37:05:621 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420730 18:37:05:621 CTIOS1-ctios Trace: >>CG:[call.5000.198845413]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:198845413 NumParties:1 SecDevIDTyp:0 SecCID:2131420730 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0822508268 SecDevID:21066 TfrgDevID:21066 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.198845413ConnectedParty[1]:(ConnPtyCID:198845413 ConnPtyDevIDTyp:1 ConnPtyDevID:0822508268)) 18:37:05:621 CTIOS1-ctios Trace: [call.5000.198845413] Found CallConnection(21066.0). 18:37:05:622 CTIOS1-ctios Trace: >>CG:[call.5000.2131420730]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:198845413 NumParties:1 SecDevIDTyp:0 SecCID:2131420730 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0822508268 SecDevID:21066 TfrgDevID:21066 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420730ConnectedParty[1]:(ConnPtyCID:198845413 ConnPtyDevIDTyp:1 ConnPtyDevID:0822508268)) 18:37:05:622 CTIOS1-ctios Trace: [call.5000.2131420730]::FindTransferCommonDeviceID Calls [call.5000.198845413] and [call.5000.2131420730] do not appear to have a common Device. Tranferring Device [21066] is set as common device 18:37:05:622 CTIOS1-ctios Trace: [call.5000.198845413] Found CallConnection(21066.0). 18:37:05:622 CTIOS1-ctios Trace: [call.5000.198845413] Found CallConnection(21066.0). 18:37:05:622 CTIOS1-ctios Trace: Removed CallConnection(21066.0). 18:37:05:622 CTIOS1-ctios Trace: Added CallConnection(0822508268.1). 18:37:05:622 CTIOS1-ctios Trace: [call.5000.2131420730] Moved CallConnection[0822508268.1] from [call.5000.198845413] to [call.5000.2131420730]. 18:37:05:622 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845413.21066]:eCallTransferredEvent,Msk(bf01a6) 18:37:05:622 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845413.21066]:eCallTransferredEvent,Msk(bf01a6) 18:37:05:622 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845413.21066]:eCallTransferredEvent,Msk(bf01a6) 18:37:05:622 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845413.21066]:eCallTransferredEvent,Msk(bf01a6) 18:37:05:622 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845413.21066]:eCallEndEvent 18:37:05:622 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845413.21066]:eCallEndEvent 18:37:05:622 CTIOS1-ctios Trace: >>CG:[call.5000.2131420730]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420730 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420730 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21066 NewConnDevID:0822508268 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420730) 18:37:05:622 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845413.0822508268]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:05:623 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420730.0822508268]:eCallTransferredEvent,Msk(bf01a6) 18:37:05:623 CTIOS1-ctios Trace: >>CG:[call.5000.2131420730]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420730 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0822508268 RelDevID:0822508268 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420730) 18:37:05:623 CTIOS1-ctios Trace: >>CG:[call.5000.2131420730]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420730 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21066 MsgID:eCallClearedEvent DvrKey:call.5000.2131420730) 18:37:05:623 CTIOS1-ctios Trace: >>CG:[call.5000.2131420730]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420730 ConnDevIDTyp:1 ConnDevID:0822508268 MsgID:eCallEndEvent DvrKey:call.5000.2131420730) 18:37:05:623 CTIOS1-ctios Trace: >>CG:[agent.5000.30481]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:507 SGID:5045 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9738 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21066 AGID:30481 AGInstr:21066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30481 AGAvailStatus:0) 18:37:05:623 CTIOS1-ctios Trace: Removed CallConnection(0822508268.1). 18:37:05:623 CTIOS1-ctios Trace: >>CG:[call.5000.198845413]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845413 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.198845413) 18:37:05:623 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420730 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:05:623 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420730.0822508268]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:05:623 CTIOS1-ctios Trace: [agent.5000.30481]: Current Wrapup Mode = 3 18:37:05:623 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420730.0822508268]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:05:623 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420730.0822508268]:eCallClearedEvent,Msk(3f0000) 18:37:05:623 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420730.0822508268]:eCallEndEvent 18:37:05:623 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30481]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:37:05:623 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30481]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:37:05:623 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30481]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:05:657 CTIOS1-ctios Trace: >>CG:[agent.5000.30481]:eQueryAgentStatisticsConf(IID:32370455 PrphID:5000 AGExt:21066 AGID:30481 AGInstr:21066 UniqObjID:agent.5000.30481 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1368 LogdOnTimeTdy:7545 NotRdyTimeTdy:75 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:41 HdlCallsTlkTimeTdy:5822 HdlCallsTimeTdy:5996 IncCallsHldTdy:4 IncCallsHldTimeTdy:143 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1008 LogdOnTimeSess:5779 NotRdyTimeSess:69 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:33 HdlCallsTlkTimeSess:4440 HdlCallsTimeSess:4604 IncCallsHldSess:4 IncCallsHldTimeSess:143 IntCallsSess:34 IntCallsTimeSess:14 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:45 IntCallsTimeTdy:19 HdlCallsAftCallTimeSess:21 HdlCallsAftCallTimeTdy:31 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prvw 18:37:05:658 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30481]:eOnNewAgentStatisticsEvent 18:37:05:659 CTIOS1-ctios Trace: ->RCV[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4) a=48782][agent.5000.48782]:eSetAgentStateRequest(eAvailable) 18:37:05:676 CTIOS1-ctios Trace: >>CG:[call.5000.46854911]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46854911 ConnDevIDTyp:0 ConnDevID:42543 MsgID:eCallEndEvent DvrKey:call.5000.46854911) 18:37:05:676 CTIOS1-ctios Trace: Removed CallConnection(04235180201.1). 18:37:05:676 CTIOS1-ctios Trace: Removed CallConnection(42543.0). 18:37:05:676 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46854911 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:05:676 CTIOS1-ctios Trace: >>CG:[agent.5000.48779]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11104 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42543 AGID:48779 AGInstr:42543 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48779 AGAvailStatus:1) 18:37:05:677 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854911.04235180201]:eCallEndEvent 18:37:05:677 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854911.42543]:eCallEndEvent 18:37:05:677 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:05:677 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:677 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:677 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:677 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:677 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:677 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:678 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48779]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:678 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:702 CTIOS1-ctios Trace: ->RCV[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4) a=48721][agent.5000.48721]:eSetAgentStateRequest(eAvailable) 18:37:05:707 CTIOS1-ctios Trace: >>CG:[agent.5000.48779]:eQueryAgentStatisticsConf(IID:32370457 PrphID:5000 AGExt:42543 AGID:48779 AGInstr:42543 UniqObjID:agent.5000.48779 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:619 LogdOnTimeTdy:8163 NotRdyTimeTdy:777 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:48 HdlCallsTlkTimeTdy:6515 HdlCallsTimeTdy:6723 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:14 LogdOnTimeSess:3807 NotRdyTimeSess:527 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:23 HdlCallsTlkTimeSess:3139 HdlCallsTimeSess:3240 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:101 HdlCallsAftCallTimeTdy:208 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTi 18:37:05:720 CTIOS1-ctios Trace: >>CG:[call.5000.46855528]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855528 ConnDevIDTyp:0 ConnDevID:42539 MsgID:eCallEndEvent DvrKey:call.5000.46855528) 18:37:05:720 CTIOS1-ctios Trace: Removed CallConnection(03025741024.1). 18:37:05:720 CTIOS1-ctios Trace: Removed CallConnection(42539.0). 18:37:05:720 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855528 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:05:721 CTIOS1-ctios Trace: >>CG:[agent.5000.48782]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11107 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42539 AGID:48782 AGInstr:42539 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48782 AGAvailStatus:1) 18:37:05:721 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855528.03025741024]:eCallEndEvent 18:37:05:721 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855528.42539]:eCallEndEvent 18:37:05:721 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855528.42539]:eCallEndEvent 18:37:05:721 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:05:721 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48782]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:05:721 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:721 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:721 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:722 CTIOS1-ctios Trace: >>CG:[agent.5000.48782]:eSetAgentStateConf(UniqObjID:agent.5000.48782 MsgID:eSetAgentStateConf TgtCILClntID:FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)) 18:37:05:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:722 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48782]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:722 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48782]:eSetAgentStateConf 18:37:05:751 CTIOS1-ctios Trace: >>CG:[agent.5000.48782]:eQueryAgentStatisticsConf(IID:32370459 PrphID:5000 AGExt:42539 AGID:48782 AGInstr:42539 UniqObjID:agent.5000.48782 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1118 LogdOnTimeTdy:20491 NotRdyTimeTdy:1381 AGOutCallsTdy:2 AGOutCallsTlkTimeTdy:492 AGOutCallsTimeTdy:492 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:106 HdlCallsTlkTimeTdy:14370 HdlCallsTimeTdy:14883 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1118 LogdOnTimeSess:20491 NotRdyTimeSess:1381 AGOutCallsSess:2 AGOutCallsTlkTimeSess:492 AGOutCallsTimeSess:492 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:106 HdlCallsTlkTimeSess:14370 HdlCallsTimeSess:14883 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:1 IntCallsTimeSess:3 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:1 IntCallsTimeTdy:3 HdlCallsAftCallTimeSess:513 HdlCallsAftCallTimeTdy:513 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkT 18:37:05:751 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48782]:eOnNewAgentStatisticsEvent 18:37:05:762 CTIOS1-ctios Trace: >>CG:[agent.5000.48721]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11030 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42190 AGID:48721 AGInstr:42190 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48721 AGAvailStatus:1) 18:37:05:762 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:05:762 CTIOS1-ctios Trace: <-SND[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:05:762 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:762 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:762 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:762 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:763 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:763 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:763 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:05:763 CTIOS1-ctios Trace: >>CG:[agent.5000.48721]:eSetAgentStateConf(UniqObjID:agent.5000.48721 MsgID:eSetAgentStateConf TgtCILClntID:GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)) 18:37:05:763 CTIOS1-ctios Trace: <-SND[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:eSetAgentStateConf 18:37:05:882 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206983 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.206983 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990476) 18:37:05:886 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206984 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.206984 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990477) 18:37:05:896 CTIOS1-ctios Trace: ->RCV[GF-PC-3124-3296 a=10840][call.5000.46855578.51054]:eSingleStepTransferRequest 18:37:05:912 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:05:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:05:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:05:912 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:05:916 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:05:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:05:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:05:917 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:05:937 CTIOS1-ctios Trace: >>CG:[agent.5000.3601]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5619 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42157 AGID:3601 AGInstr:42157 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3601 AGAvailStatus:1) 18:37:05:937 CTIOS1-ctios Trace: >>CG:[call.5000.46855643]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855643 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42157 ConnDevID:42157 MsgID:eCallBeginEvent DvrKey:call.5000.46855643 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105025))) 18:37:05:937 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855643 18:37:05:937 CTIOS1-ctios Trace: >>CG:[call.5000.46855643]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855643 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42157 CallngDevID:42157 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855643) 18:37:05:937 CTIOS1-ctios Trace: [call.5000.46855643] CallConnection(42157.0) found DeviceID(42157) AgentID(3601). 18:37:05:937 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:05:937 CTIOS1-ctios Trace: Added CallConnection(42157.0). 18:37:05:937 CTIOS1-ctios Trace: [call.5000.46855643]::CreateCallConnection(): CallConnection(42157.0) created successfully. 18:37:05:937 CTIOS1-ctios Trace: >>CG:[agent.5000.3601]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5619 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42157 AGID:3601 AGInstr:42157 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3601 AGAvailStatus:0) 18:37:05:937 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:eAgentStateEvent(eTalking),Msk(0) 18:37:05:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:938 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:938 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:938 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:938 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855643.42157]:eCallBeginEvent,Msk(bf0002) 18:37:05:938 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855643.42157]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:05:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:eAgentStateEvent(eTalking),Msk(0) 18:37:05:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:938 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:939 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:939 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:939 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:939 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:05:958 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:37:06:032 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eNotReady) 18:37:06:033 CTIOS1-ctios Trace: [call.5000.46855578] Found CallConnection(51054.0) for device 51054. 18:37:06:039 CTIOS1-ctios Trace: [call.5000.46855578] Found CallConnection(51054.0) for device 51054. 18:37:06:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420731]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420731 CallTyp:12 ConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03056165834 DNIS:81155 CallrEntrDig:81155 ConnDevID:51054 RCallKeyDay:151314 RCallKeyCID:206747 MsgID:eCallBeginEvent DvrKey:call.5000.2131420731 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105009)) ICMEntUniqID:icm.151314.206747 RCallKeySeq#:3) 18:37:06:044 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420731 18:37:06:044 CTIOS1-ctios Trace: >>CG:[call.5000.46855578]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855578 NumParties:1 SecDevIDTyp:0 SecCID:2131420731 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:03056165834 SecDevID:51054 TfrgDevID:51054 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46855578ConnectedParty[1]:(ConnPtyCID:46855578 ConnPtyDevIDTyp:1 ConnPtyDevID:03056165834)) 18:37:06:044 CTIOS1-ctios Trace: [call.5000.46855578] Found CallConnection(51054.0). 18:37:06:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420731]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855578 NumParties:1 SecDevIDTyp:0 SecCID:2131420731 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:03056165834 SecDevID:51054 TfrgDevID:51054 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420731ConnectedParty[1]:(ConnPtyCID:46855578 ConnPtyDevIDTyp:1 ConnPtyDevID:03056165834)) 18:37:06:044 CTIOS1-ctios Trace: [call.5000.2131420731]::FindTransferCommonDeviceID Calls [call.5000.46855578] and [call.5000.2131420731] do not appear to have a common Device. Tranferring Device [51054] is set as common device 18:37:06:045 CTIOS1-ctios Trace: [call.5000.46855578] Found CallConnection(51054.0). 18:37:06:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855578.51054]:eCallTransferredEvent,Msk(bf01a6) 18:37:06:045 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][call.5000.46855578.51054]:eCallTransferredEvent,Msk(bf01a6) 18:37:06:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855578.51054]:eCallTransferredEvent,Msk(bf01a6) 18:37:06:045 CTIOS1-ctios Trace: [call.5000.46855578] Found CallConnection(51054.0). 18:37:06:045 CTIOS1-ctios Trace: Removed CallConnection(51054.0). 18:37:06:045 CTIOS1-ctios Trace: Added CallConnection(03056165834.1). 18:37:06:045 CTIOS1-ctios Trace: [call.5000.2131420731] Moved CallConnection[03056165834.1] from [call.5000.46855578] to [call.5000.2131420731]. 18:37:06:045 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][call.5000.46855578.51054]:eCallTransferredEvent,Msk(bf01a6) 18:37:06:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855578.51054]:eCallEndEvent 18:37:06:045 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][call.5000.46855578.51054]:eCallEndEvent 18:37:06:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855578.03056165834]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:06:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420731.03056165834]:eCallTransferredEvent,Msk(bf01a6) 18:37:06:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420731]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420731 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420731 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51054 NewConnDevID:03056165834 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420731) 18:37:06:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420731]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420731 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03056165834 RelDevID:03056165834 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420731) 18:37:06:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420731]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420731 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51054 MsgID:eCallClearedEvent DvrKey:call.5000.2131420731) 18:37:06:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420731]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420731 ConnDevIDTyp:1 ConnDevID:03056165834 MsgID:eCallEndEvent DvrKey:call.5000.2131420731) 18:37:06:045 CTIOS1-ctios Trace: >>CG:[call.5000.46855578]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855578 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03056165834 MsgID:eCallClearedEvent DvrKey:call.5000.46855578) 18:37:06:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420731.03056165834]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:06:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420731.03056165834]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:06:046 CTIOS1-ctios Trace: Removed CallConnection(03056165834.1). 18:37:06:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420731.03056165834]:eCallClearedEvent,Msk(3f0000) 18:37:06:046 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420731 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:06:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420731.03056165834]:eCallEndEvent 18:37:06:050 CTIOS1-ctios Trace: >>CG:[agent.5000.10840]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:3 SGID:9786 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:7928 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51054 AGID:10840 AGInstr:51054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10840 AGAvailStatus:0) 18:37:06:050 CTIOS1-ctios Trace: [agent.5000.10840]: Current Wrapup Mode = 0 18:37:06:050 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10840]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:37:06:050 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][agent.5000.10840]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:37:06:050 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10840]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:06:050 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10840]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:06:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420732]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420732 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41396 ConnDevID:41396 MsgID:eCallBeginEvent DvrKey:call.5000.2131420732) 18:37:06:051 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420732 18:37:06:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420732]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420732 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41396 CallngDevID:41396 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420732) 18:37:06:051 CTIOS1-ctios Trace: [call.5000.2131420732] CallConnection(41396.0) found DeviceID(41396) AgentID(). 18:37:06:051 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:06:051 CTIOS1-ctios Trace: Added CallConnection(41396.0). 18:37:06:051 CTIOS1-ctios Trace: [call.5000.2131420732]::CreateCallConnection(): CallConnection(41396.0) created successfully. 18:37:06:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420732]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420732 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420732 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41396 NewConnDevID:41396 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420732) 18:37:06:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420732]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420732 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41396 CallngDevID:41396 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420732) 18:37:06:051 CTIOS1-ctios Trace: [call.5000.2131420732] Found CallConnection(41396.0) for device 41396. 18:37:06:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420732.41396]:eCallBeginEvent,Msk(bf0002) 18:37:06:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420732.41396]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:06:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420732.41396]:eCallDataUpdateEvent,Msk(bf0002) 18:37:06:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420732.41396]:eCallOriginatedEvent,Msk(bf0002) 18:37:06:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420732]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420732 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420732 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41396 NewConnDevID:41396 RCallKeyDay:151314 RCallKeyCID:206983 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420732 ICMEntUniqID:icm.151314.206983 RCallKeySeq#:1) 18:37:06:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420732]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420732 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41396 AlrtgDevID: CallngDevID:41396 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420732 Trnk#:0 TrnkGrp#:0) 18:37:06:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420732]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420732 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41396 AlrtgDevID:51044 CallngDevID:41396 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420732 Trnk#:0 TrnkGrp#:0) 18:37:06:052 CTIOS1-ctios Trace: [call.5000.2131420732] Found CallConnection(41396.0) for device 41396. 18:37:06:052 CTIOS1-ctios Trace: [call.5000.2131420732] Found CallConnection(41396.0) for device 41396. 18:37:06:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420732.41396]:eCallDataUpdateEvent,Msk(bf0002) 18:37:06:052 CTIOS1-ctios Trace: [call.5000.2131420732]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:06:052 CTIOS1-ctios Trace: [call.5000.2131420732] CallConnection(41396.0) found DeviceID(51044) AgentID(05230). 18:37:06:052 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:06:052 CTIOS1-ctios Trace: Added CallConnection(41396.0). 18:37:06:052 CTIOS1-ctios Trace: [call.5000.2131420732]::CreateCallConnection(): CallConnection(41396.0) created successfully. 18:37:06:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420732.41396]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:06:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420732.51044]:eCallBeginEvent 18:37:06:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420732.41396]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:06:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420732.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:06:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420732]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420732 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420732 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41396 NewConnDevID:41396 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420732 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105025))) 18:37:06:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420732.41396]:eCallDataUpdateEvent,Msk(bf0002) 18:37:06:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420732.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:06:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420732]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420732 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41396 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420732 Trnk#:0 TrnkGrp#:0) 18:37:06:063 CTIOS1-ctios Trace: [call.5000.2131420732] Found CallConnection(41396.0). 18:37:06:063 CTIOS1-ctios Trace: [call.5000.2131420732] Found CallConnection(41396.0). 18:37:06:063 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:06:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420732.41396]:eCallEstablishedEvent,Msk(bf01a6) 18:37:06:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420732.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:06:063 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:06:063 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:06:063 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:06:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420732]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420732 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420732) 18:37:06:064 CTIOS1-ctios Trace: [call.5000.2131420732] Found CallConnection(51044.0). 18:37:06:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420732.41396]: eCallHeldEvent,Msk(bf0126) 18:37:06:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420732.51044]: eCallHeldEvent,Msk(bf000a) 18:37:06:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420733]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420733 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41397 ConnDevID:41397 MsgID:eCallBeginEvent DvrKey:call.5000.2131420733) 18:37:06:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420733]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420733 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41397 CallngDevID:41397 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420733) 18:37:06:064 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420733 18:37:06:064 CTIOS1-ctios Trace: [call.5000.2131420733] CallConnection(41397.0) found DeviceID(41397) AgentID(). 18:37:06:064 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:06:064 CTIOS1-ctios Trace: Added CallConnection(41397.0). 18:37:06:064 CTIOS1-ctios Trace: [call.5000.2131420733]::CreateCallConnection(): CallConnection(41397.0) created successfully. 18:37:06:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420733.41397]:eCallBeginEvent,Msk(bf0002) 18:37:06:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420733.41397]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:06:069 CTIOS1-ctios Trace: >>CG:[call.5000.2131420733]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420733 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420733 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41397 NewConnDevID:41397 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420733) 18:37:06:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420733.41397]:eCallDataUpdateEvent,Msk(bf0002) 18:37:06:069 CTIOS1-ctios Trace: >>CG:[call.5000.2131420733]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420733 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41397 CallngDevID:41397 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420733) 18:37:06:069 CTIOS1-ctios Trace: [call.5000.2131420733] Found CallConnection(41397.0) for device 41397. 18:37:06:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420733.41397]:eCallOriginatedEvent,Msk(bf0002) 18:37:06:069 CTIOS1-ctios Trace: >>CG:[call.5000.2131420733]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420733 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420733 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41397 NewConnDevID:41397 RCallKeyDay:151314 RCallKeyCID:206984 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420733 ICMEntUniqID:icm.151314.206984 RCallKeySeq#:1) 18:37:06:070 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420733.41397]:eCallDataUpdateEvent,Msk(bf0002) 18:37:06:070 CTIOS1-ctios Trace: >>CG:[call.5000.2131420733]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420733 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41397 AlrtgDevID: CallngDevID:41397 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420733 Trnk#:0 TrnkGrp#:0) 18:37:06:070 CTIOS1-ctios Trace: [call.5000.2131420733] Found CallConnection(41397.0) for device 41397. 18:37:06:070 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420733.41397]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:06:071 CTIOS1-ctios Trace: >>CG:[call.5000.2131420733]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420733 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41397 AlrtgDevID:51023 CallngDevID:41397 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420733 Trnk#:0 TrnkGrp#:0) 18:37:06:071 CTIOS1-ctios Trace: [call.5000.2131420733] Found CallConnection(41397.0) for device 41397. 18:37:06:071 CTIOS1-ctios Trace: [call.5000.2131420733]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:06:071 CTIOS1-ctios Trace: [call.5000.2131420733] CallConnection(41397.0) found DeviceID(51023) AgentID(33632). 18:37:06:071 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:06:071 CTIOS1-ctios Trace: Added CallConnection(41397.0). 18:37:06:071 CTIOS1-ctios Trace: [call.5000.2131420733]::CreateCallConnection(): CallConnection(41397.0) created successfully. 18:37:06:071 CTIOS1-ctios Trace: >>CG:[call.5000.2131420733]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420733 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420733 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41397 NewConnDevID:41397 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420733 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105025))) 18:37:06:071 CTIOS1-ctios Trace: >>CG:[call.5000.2131420733]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420733 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41397 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420733 Trnk#:0 TrnkGrp#:0) 18:37:06:071 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:06:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420733.51023]:eCallBeginEvent 18:37:06:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420733.41397]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:06:072 CTIOS1-ctios Trace: [call.5000.2131420733] Found CallConnection(41397.0). 18:37:06:072 CTIOS1-ctios Trace: [call.5000.2131420733] Found CallConnection(41397.0). 18:37:06:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420733.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:06:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420733.41397]:eCallDataUpdateEvent,Msk(bf0002) 18:37:06:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420733.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:06:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420733.41397]:eCallEstablishedEvent,Msk(bf01a6) 18:37:06:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420733.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:06:072 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:06:072 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:06:072 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:06:073 CTIOS1-ctios Trace: >>CG:[call.5000.2131420733]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420733 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420733) 18:37:06:073 CTIOS1-ctios Trace: [call.5000.2131420733] Found CallConnection(51023.0). 18:37:06:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420733.41397]: eCallHeldEvent,Msk(bf0126) 18:37:06:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420733.51023]: eCallHeldEvent,Msk(bf000a) 18:37:06:082 CTIOS1-ctios Trace: >>CG:[agent.5000.10840]:eQueryAgentStatisticsConf(IID:32370463 PrphID:5000 AGExt:51054 AGID:10840 AGInstr:51054 UniqObjID:agent.5000.10840 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:3159 LogdOnTimeTdy:9201 NotRdyTimeTdy:1285 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:28 HdlCallsTlkTimeTdy:3841 HdlCallsTimeTdy:4683 IncCallsHldTdy:1 IncCallsHldTimeTdy:1 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:3159 LogdOnTimeSess:9201 NotRdyTimeSess:1285 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:28 HdlCallsTlkTimeSess:3841 HdlCallsTimeSess:4683 IncCallsHldSess:1 IncCallsHldTimeSess:1 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:841 HdlCallsAftCallTimeTdy:841 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:37:06:082 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][agent.5000.10840]:eOnNewAgentStatisticsEvent 18:37:06:113 CTIOS1-ctios Trace: >>CG:[call.5000.46855643]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855643 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42157 RelDevID:42157 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855643) 18:37:06:113 CTIOS1-ctios Trace: >>CG:[call.5000.46855643]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855643 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42157 MsgID:eCallClearedEvent DvrKey:call.5000.46855643) 18:37:06:113 CTIOS1-ctios Trace: >>CG:[call.5000.46855643]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855643 ConnDevIDTyp:0 ConnDevID:42157 MsgID:eCallEndEvent DvrKey:call.5000.46855643) 18:37:06:113 CTIOS1-ctios Trace: Removed CallConnection(42157.0). 18:37:06:113 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855643 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:06:113 CTIOS1-ctios Trace: >>CG:[agent.5000.3601]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5619 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42157 AGID:3601 AGInstr:42157 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3601 AGAvailStatus:1) 18:37:06:113 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855643.42157]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:06:113 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855643.42157]:eCallClearedEvent,Msk(3f0000) 18:37:06:113 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855643.42157]:eCallEndEvent 18:37:06:113 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:06:113 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:114 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:114 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:114 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:114 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:114 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:114 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:118 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:1) 18:37:06:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eTalking),Msk(0) 18:37:06:119 CTIOS1-ctios Trace: >>CG:[call.5000.46855644]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855644 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42039 ConnDevID:42039 MsgID:eCallBeginEvent DvrKey:call.5000.46855644 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105025))) 18:37:06:119 CTIOS1-ctios Trace: >>CG:[call.5000.46855644]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855644 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42039 CallngDevID:42039 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855644) 18:37:06:119 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855644 18:37:06:119 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eTalking),Msk(0) 18:37:06:119 CTIOS1-ctios Trace: [call.5000.46855644] CallConnection(42039.0) found DeviceID(42039) AgentID(42382). 18:37:06:119 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:06:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:06:119 CTIOS1-ctios Trace: Added CallConnection(42039.0). 18:37:06:119 CTIOS1-ctios Trace: [call.5000.46855644]::CreateCallConnection(): CallConnection(42039.0) created successfully. 18:37:06:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:06:119 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:06:119 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:06:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:06:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:06:119 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:06:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855644.42039]:eCallBeginEvent,Msk(bf0002) 18:37:06:119 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855644.42039]:eCallBeginEvent,Msk(bf0002) 18:37:06:120 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855644.42039]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:06:120 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855644.42039]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:06:120 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:0) 18:37:06:120 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eTalking),Msk(0) 18:37:06:120 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eTalking),Msk(0) 18:37:06:120 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:06:120 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:06:120 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:06:120 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:06:120 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:06:120 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:06:120 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:06:121 CTIOS1-ctios Trace: >>CG:[call.5000.2131420732]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420732 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420732 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41396 NewConnDevID:41396 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420732 ecc:(...)) 18:37:06:121 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420732.41396]:eCallDataUpdateEvent,Msk(bf0126) 18:37:06:121 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420732.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:06:122 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:37:06:122 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:06:122 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:06:122 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:06:122 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:06:122 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:06:122 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:06:122 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:06:122 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:37:06:122 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:06:122 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:06:122 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:37:06:134 CTIOS1-ctios Trace: >>CG:[call.5000.2131420733]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420733 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420733 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41397 NewConnDevID:41397 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420733 ecc:(...)) 18:37:06:134 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420733.41397]:eCallDataUpdateEvent,Msk(bf0126) 18:37:06:134 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420733.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:06:141 CTIOS1-ctios Trace: [call.5000.46855640] Found CallConnection(42548.0) for device 42548. 18:37:06:153 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eNotReady) 18:37:06:171 CTIOS1-ctios Trace: [call.5000.46855640] Found CallConnection(42548.0) for device 42548. 18:37:06:203 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:37:06:204 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:06:204 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:06:204 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:06:204 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:37:06:204 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:37:06:249 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:608 SVCID:6101 SG#:607 SGID:6055 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42543 ANI:04235726629 UsrToUsrInfo:(null) Dialed#:81126 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:203673 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.203673 RCallKeySeq#:4 CallTypIDTag:5128 PreCallIIDTag:7989612) 18:37:06:250 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:611 SVCID:6111 SG#:610 SGID:6063 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42539 ANI:03005223948 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206604 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206604 RCallKeySeq#:1 CallTypIDTag:5135 PreCallIIDTag:7989865) 18:37:06:250 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:06:252 CTIOS1-ctios Trace: ->RCV[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4) a=48052][agent.5000.48052]:eSetAgentStateRequest(eAvailable) 18:37:06:258 CTIOS1-ctios Trace: ->RCV[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4) a=30481][agent.5000.30481]:eSetAgentStateRequest(eAvailable) 18:37:06:281 CTIOS1-ctios Trace: >>CG:[agent.5000.48779]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11104 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42543 AGID:48779 AGInstr:42543 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48779 AGAvailStatus:0) 18:37:06:281 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:eAgentStateEvent(eReserved),Msk(0) 18:37:06:281 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:281 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:282 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:282 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:282 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:282 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:282 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48779]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:282 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:283 CTIOS1-ctios Trace: >>CG:[agent.5000.48782]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11107 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42539 AGID:48782 AGInstr:42539 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48782 AGAvailStatus:0) 18:37:06:284 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:eAgentStateEvent(eReserved),Msk(0) 18:37:06:284 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48782]:eAgentStateEvent(eReserved),Msk(0) 18:37:06:284 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:284 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:284 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:285 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:285 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:285 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:285 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:285 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48782]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:285 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:302 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:0) 18:37:06:302 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:06:302 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:06:302 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:06:303 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:06:303 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:06:303 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:06:303 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:37:06:303 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:06:303 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:06:303 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:06:303 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:37:06:315 CTIOS1-ctios Trace: >>CG:[call.5000.46855144]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855144 ConnDevIDTyp:0 ConnDevID:42114 MsgID:eCallEndEvent DvrKey:call.5000.46855144) 18:37:06:315 CTIOS1-ctios Trace: >>CG:[agent.5000.48052]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9891 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42114 AGID:48052 AGInstr:42114 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48052 AGAvailStatus:1) 18:37:06:315 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855144.0514319435]:eCallEndEvent 18:37:06:315 CTIOS1-ctios Trace: Removed CallConnection(0514319435.1). 18:37:06:315 CTIOS1-ctios Trace: Removed CallConnection(42114.0). 18:37:06:315 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855144.42114]:eCallEndEvent 18:37:06:315 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855144 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:06:315 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855144.42114]:eCallEndEvent 18:37:06:316 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:06:316 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:06:316 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:316 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:316 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:316 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:316 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:316 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:317 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:317 CTIOS1-ctios Trace: >>CG:[agent.5000.48052]:eSetAgentStateConf(UniqObjID:agent.5000.48052 MsgID:eSetAgentStateConf TgtCILClntID:FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)) 18:37:06:317 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:eSetAgentStateConf 18:37:06:318 CTIOS1-ctios Trace: >>CG:[call.5000.198845413]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845413 ConnDevIDTyp:1 ConnDevID:0822508268 MsgID:eCallEndEvent DvrKey:call.5000.198845413) 18:37:06:319 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845413 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:06:319 CTIOS1-ctios Trace: >>CG:[agent.5000.30481]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9738 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21066 AGID:30481 AGInstr:21066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30481 AGAvailStatus:1) 18:37:06:319 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30481]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:06:319 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30481]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:06:319 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30481]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:320 CTIOS1-ctios Trace: >>CG:[agent.5000.30481]:eSetAgentStateConf(UniqObjID:agent.5000.30481 MsgID:eSetAgentStateConf TgtCILClntID:ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)) 18:37:06:320 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30481]:eSetAgentStateConf 18:37:06:343 CTIOS1-ctios Trace: >>CG:[call.5000.46855647]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855647 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03005223948 DNIS:42539 Dialed#:45233 ConnDevID:03005223948 RCallKeyDay:151314 RCallKeyCID:206604 MsgID:eCallBeginEvent DvrKey:call.5000.46855647 ecc:(...) ICMEntUniqID:icm.151314.206604 RCallKeySeq#:2) 18:37:06:343 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855647 18:37:06:343 CTIOS1-ctios Trace: >>CG:[call.5000.46855647]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855647 ConnDevIDTyp:1 SVC#:611 SVCID:6111 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03005223948 AlrtgDevID:(null) CallngDevID:03005223948 CalldDevID:42539 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855647 Trnk#:0 TrnkGrp#:0) 18:37:06:343 CTIOS1-ctios Trace: [call.5000.46855647]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03005223948. 18:37:06:343 CTIOS1-ctios Trace: CallConnection(03005223948.1) created AgentObject (Device) for DeviceID(03005223948). 18:37:06:343 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:06:343 CTIOS1-ctios Trace: Added CallConnection(03005223948.1). 18:37:06:343 CTIOS1-ctios Trace: [call.5000.46855647]::CreateCallConnection(): CallConnection(03005223948.1) created successfully. 18:37:06:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855647.03005223948]:eCallBeginEvent 18:37:06:344 CTIOS1-ctios Trace: >>CG:[call.5000.46855647]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855647 ConnDevIDTyp:1 SVC#:611 SVCID:6111 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:610 SGID:6063 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03005223948 AlrtgDevID:42539 CallngDevID:03005223948 CalldDevID:42539 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855647 Trnk#:0 TrnkGrp#:0) 18:37:06:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855647.03005223948]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:06:344 CTIOS1-ctios Trace: [call.5000.46855647] Found CallConnection(03005223948.1) for device 03005223948. 18:37:06:344 CTIOS1-ctios Trace: [call.5000.46855647]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42539. 18:37:06:344 CTIOS1-ctios Trace: [call.5000.46855647] CallConnection(03005223948.1) found DeviceID(42539) AgentID(48782). 18:37:06:344 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:06:344 CTIOS1-ctios Trace: Added CallConnection(03005223948.1). 18:37:06:344 CTIOS1-ctios Trace: [call.5000.46855647]::CreateCallConnection(): CallConnection(03005223948.1) created successfully. 18:37:06:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855647.42539]:eCallBeginEvent 18:37:06:344 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855647.42539]:eCallBeginEvent 18:37:06:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855647.03005223948]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:06:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855647.42539]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:06:344 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855647.42539]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:06:346 CTIOS1-ctios Trace: >>CG:[agent.5000.48052]:eQueryAgentStatisticsConf(IID:32370467 PrphID:5000 AGExt:42114 AGID:48052 AGInstr:42114 UniqObjID:agent.5000.48052 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:616 LogdOnTimeTdy:5573 NotRdyTimeTdy:1627 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:21 HdlCallsTlkTimeTdy:3173 HdlCallsTimeTdy:3309 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:616 LogdOnTimeSess:5573 NotRdyTimeSess:1627 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:3173 HdlCallsTimeSess:3309 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:136 HdlCallsAftCallTimeTdy:136 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:37:06:346 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:eOnNewAgentStatisticsEvent 18:37:06:358 CTIOS1-ctios Trace: >>CG:[call.5000.46855648]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855648 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:04235726629 DNIS:42543 Dialed#:81126 ConnDevID:04235726629 RCallKeyDay:151314 RCallKeyCID:203673 MsgID:eCallBeginEvent DvrKey:call.5000.46855648 ecc:(...) ICMEntUniqID:icm.151314.203673 RCallKeySeq#:5) 18:37:06:358 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855648 18:37:06:358 CTIOS1-ctios Trace: >>CG:[call.5000.46855648]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855648 ConnDevIDTyp:1 SVC#:608 SVCID:6101 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:04235726629 AlrtgDevID:(null) CallngDevID:04235726629 CalldDevID:42543 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855648 Trnk#:0 TrnkGrp#:0) 18:37:06:358 CTIOS1-ctios Trace: [call.5000.46855648]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 04235726629. 18:37:06:358 CTIOS1-ctios Trace: CallConnection(04235726629.1) created AgentObject (Device) for DeviceID(04235726629). 18:37:06:358 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:06:358 CTIOS1-ctios Trace: Added CallConnection(04235726629.1). 18:37:06:358 CTIOS1-ctios Trace: [call.5000.46855648]::CreateCallConnection(): CallConnection(04235726629.1) created successfully. 18:37:06:358 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855648.04235726629]:eCallBeginEvent 18:37:06:358 CTIOS1-ctios Trace: >>CG:[call.5000.46855648]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855648 ConnDevIDTyp:1 SVC#:608 SVCID:6101 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:607 SGID:6055 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:04235726629 AlrtgDevID:42543 CallngDevID:04235726629 CalldDevID:42543 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855648 Trnk#:0 TrnkGrp#:0) 18:37:06:358 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855648.04235726629]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:06:358 CTIOS1-ctios Trace: [call.5000.46855648] Found CallConnection(04235726629.1) for device 04235726629. 18:37:06:358 CTIOS1-ctios Trace: [call.5000.46855648]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42543. 18:37:06:358 CTIOS1-ctios Trace: [call.5000.46855648] CallConnection(04235726629.1) found DeviceID(42543) AgentID(48779). 18:37:06:358 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:06:358 CTIOS1-ctios Trace: Added CallConnection(04235726629.1). 18:37:06:358 CTIOS1-ctios Trace: [call.5000.46855648]::CreateCallConnection(): CallConnection(04235726629.1) created successfully. 18:37:06:358 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855648.42543]:eCallBeginEvent 18:37:06:358 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855648.04235726629]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:06:358 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855648.42543]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:06:376 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:37:06:383 CTIOS1-ctios Trace: >>CG:[call.5000.2131420732]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420732 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420732) 18:37:06:383 CTIOS1-ctios Trace: >>CG:[call.5000.2131420732]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420732 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41396 RelDevID:41396 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420732) 18:37:06:383 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420732.41396]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:06:383 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420732.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:06:383 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420732.41396]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:06:383 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420732.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:06:383 CTIOS1-ctios Trace: >>CG:[call.5000.2131420732]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420732 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41396 MsgID:eCallClearedEvent DvrKey:call.5000.2131420732) 18:37:06:383 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420732.41396]:eCallClearedEvent,Msk(3f0000) 18:37:06:384 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420732.51044]:eCallClearedEvent,Msk(3f0000) 18:37:06:384 CTIOS1-ctios Trace: >>CG:[call.5000.2131420732]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420732 ConnDevIDTyp:0 ConnDevID:41396 MsgID:eCallEndEvent DvrKey:call.5000.2131420732) 18:37:06:384 CTIOS1-ctios Trace: Removed CallConnection(41396.0). 18:37:06:384 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420732.41396]:eCallEndEvent 18:37:06:384 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:06:384 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420732 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:06:384 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420732.51044]:eCallEndEvent 18:37:06:384 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:06:384 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:06:384 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:384 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:414 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32370469 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5067 LogdOnTimeTdy:9360 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:243 LogdOnTimeSess:614 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:06:435 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:37:06:436 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:06:436 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:06:436 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:436 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:436 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:436 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:436 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:436 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:436 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:37:06:436 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:437 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:37:06:452 CTIOS1-ctios Trace: >>CG:[call.5000.46855640]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855640 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855640 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0512344660 NewConnDevID:0512344660 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855640 ecc:(...)) 18:37:06:453 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855640.0512344660]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:06:453 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855640.42548]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:06:456 CTIOS1-ctios Trace: >>CG:[call.5000.2131420733]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420733 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420733) 18:37:06:456 CTIOS1-ctios Trace: >>CG:[call.5000.2131420733]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420733 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41397 RelDevID:41397 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420733) 18:37:06:456 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420733.41397]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:06:456 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420733.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:06:456 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420733.41397]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:06:456 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420733.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:06:457 CTIOS1-ctios Trace: >>CG:[call.5000.2131420733]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420733 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41397 MsgID:eCallClearedEvent DvrKey:call.5000.2131420733) 18:37:06:457 CTIOS1-ctios Trace: >>CG:[call.5000.2131420733]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420733 ConnDevIDTyp:0 ConnDevID:41397 MsgID:eCallEndEvent DvrKey:call.5000.2131420733) 18:37:06:457 CTIOS1-ctios Trace: Removed CallConnection(41397.0). 18:37:06:457 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:06:457 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420733 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:06:457 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420733.41397]:eCallClearedEvent,Msk(3f0000) 18:37:06:457 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420733.51023]:eCallClearedEvent,Msk(3f0000) 18:37:06:457 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420733.41397]:eCallEndEvent 18:37:06:457 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:06:457 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420733.51023]:eCallEndEvent 18:37:06:457 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:06:457 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:457 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:484 CTIOS1-ctios Trace: ->RCV[ITSD-South-2660-dotNET_Sess(31914638)_EvtThd(4) a=36157][agent.5000.36157]:eSetAgentStateRequest(eAvailable) 18:37:06:486 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eAvailable) 18:37:06:489 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32370470 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5904 LogdOnTimeTdy:9265 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5904 LogdOnTimeSess:9265 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:06:497 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eAvailable) 18:37:06:539 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:2 SVCID:9801 SG#:2 SGID:9785 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42528 ANI:03056165834 UsrToUsrInfo:(null) Dialed#:81155 CallrEntrDig:81155 RCallKeyDay:151314 RCallKeyCID:206747 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206747 RCallKeySeq#:4 CallTypIDTag:5272 PreCallIIDTag:7990479) 18:37:06:540 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:06:548 CTIOS1-ctios Trace: >>CG:[call.5000.154709901]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709901 ConnDevIDTyp:1 ConnDevID:812822087 MsgID:eCallEndEvent DvrKey:call.5000.154709901) 18:37:06:548 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709901 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:06:548 CTIOS1-ctios Trace: >>CG:[agent.5000.36157]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9527 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21029 AGID:36157 AGInstr:21029 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36157 AGAvailStatus:1) 18:37:06:549 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36157]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:06:549 CTIOS1-ctios Trace: <-SND[ITSD-South-2660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36157]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:06:550 CTIOS1-ctios Trace: >>CG:[agent.5000.36157]:eSetAgentStateConf(UniqObjID:agent.5000.36157 MsgID:eSetAgentStateConf TgtCILClntID:ITSD-South-2660-dotNET_Sess(31914638)_EvtThd(4)) 18:37:06:550 CTIOS1-ctios Trace: <-SND[ITSD-South-2660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36157]:eSetAgentStateConf 18:37:06:551 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:1) 18:37:06:551 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:37:06:551 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:06:551 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:06:551 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:551 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:37:06:558 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:1) 18:37:06:558 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:06:558 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:06:558 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:558 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:558 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:558 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:558 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:559 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:559 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:559 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:37:06:559 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:37:06:570 CTIOS1-ctios Trace: >>CG:[agent.5000.48656]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10876 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42528 AGID:48656 AGInstr:42528 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48656 AGAvailStatus:0) 18:37:06:570 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:eAgentStateEvent(eReserved),Msk(0) 18:37:06:570 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48656]:eAgentStateEvent(eReserved),Msk(0) 18:37:06:570 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:570 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:571 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:613 CTIOS1-ctios Trace: >>CG:[call.5000.46855649]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855649 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03056165834 DNIS:42528 Dialed#:81155 CallrEntrDig:81155 ConnDevID:03056165834 RCallKeyDay:151314 RCallKeyCID:206747 MsgID:eCallBeginEvent DvrKey:call.5000.46855649 ecc:(...) ICMEntUniqID:icm.151314.206747 RCallKeySeq#:5) 18:37:06:613 CTIOS1-ctios Trace: >>CG:[call.5000.46855649]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855649 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03056165834 AlrtgDevID:(null) CallngDevID:03056165834 CalldDevID:42528 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855649 Trnk#:0 TrnkGrp#:0) 18:37:06:613 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855649 18:37:06:613 CTIOS1-ctios Trace: [call.5000.46855649]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03056165834. 18:37:06:613 CTIOS1-ctios Trace: CallConnection(03056165834.1) created AgentObject (Device) for DeviceID(03056165834). 18:37:06:613 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:06:613 CTIOS1-ctios Trace: Added CallConnection(03056165834.1). 18:37:06:613 CTIOS1-ctios Trace: [call.5000.46855649]::CreateCallConnection(): CallConnection(03056165834.1) created successfully. 18:37:06:614 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855649.03056165834]:eCallBeginEvent 18:37:06:614 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855649.03056165834]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:06:614 CTIOS1-ctios Trace: >>CG:[call.5000.46855649]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855649 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:2 SGID:9785 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03056165834 AlrtgDevID:42528 CallngDevID:03056165834 CalldDevID:42528 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855649 Trnk#:0 TrnkGrp#:0) 18:37:06:614 CTIOS1-ctios Trace: [call.5000.46855649] Found CallConnection(03056165834.1) for device 03056165834. 18:37:06:614 CTIOS1-ctios Trace: [call.5000.46855649]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42528. 18:37:06:614 CTIOS1-ctios Trace: [call.5000.46855649] CallConnection(03056165834.1) found DeviceID(42528) AgentID(48656). 18:37:06:614 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:06:614 CTIOS1-ctios Trace: Added CallConnection(03056165834.1). 18:37:06:614 CTIOS1-ctios Trace: [call.5000.46855649]::CreateCallConnection(): CallConnection(03056165834.1) created successfully. 18:37:06:614 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855649.42528]:eCallBeginEvent 18:37:06:614 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855649.42528]:eCallBeginEvent 18:37:06:614 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855649.03056165834]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:06:615 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855649.42528]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:06:615 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855649.42528]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:06:744 CTIOS1-ctios Trace: ->RCV[GF-PC-3124-3296 a=10840][agent.5000.10840]:eSetAgentStateRequest(eAvailable) 18:37:06:801 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eNotReady) 18:37:06:804 CTIOS1-ctios Trace: >>CG:[call.5000.46855578]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855578 ConnDevIDTyp:1 ConnDevID:03056165834 MsgID:eCallEndEvent DvrKey:call.5000.46855578) 18:37:06:804 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855578 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:06:804 CTIOS1-ctios Trace: >>CG:[agent.5000.10840]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7928 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51054 AGID:10840 AGInstr:51054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10840 AGAvailStatus:1) 18:37:06:804 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10840]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:06:804 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][agent.5000.10840]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:06:804 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10840]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:804 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10840]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:06:805 CTIOS1-ctios Trace: >>CG:[agent.5000.10840]:eSetAgentStateConf(UniqObjID:agent.5000.10840 MsgID:eSetAgentStateConf TgtCILClntID:GF-PC-3124-3296) 18:37:06:805 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][agent.5000.10840]:eSetAgentStateConf 18:37:06:892 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:402 SVCID:5028 SG#:502 SGID:5037 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21086 ANI:812882929 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206645 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206645 RCallKeySeq#:1 CallTypIDTag:5033 PreCallIIDTag:7989932) 18:37:06:892 CTIOS1-ctios Trace: <-SND[F-K1-3392-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:06:923 CTIOS1-ctios Trace: >>CG:[agent.5000.6576]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:8713 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21086 AGID:6576 AGInstr:21086 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6576 AGAvailStatus:0) 18:37:06:923 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6576]:eAgentStateEvent(eReserved),Msk(0) 18:37:06:923 CTIOS1-ctios Trace: <-SND[F-K1-3392-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6576]:eAgentStateEvent(eReserved),Msk(0) 18:37:06:924 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6576]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:06:950 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:0) 18:37:06:951 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:06:951 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:06:951 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:06:951 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:06:951 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:06:951 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:06:951 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:06:951 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:06:951 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:06:952 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:37:06:952 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:37:07:008 CTIOS1-ctios Trace: >>CG:[call.5000.154709937]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709937 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:812882929 DNIS:21086 Dialed#:45433 ConnDevID:812882929 RCallKeyDay:151314 RCallKeyCID:206645 MsgID:eCallBeginEvent DvrKey:call.5000.154709937 ecc:(...) ICMEntUniqID:icm.151314.206645 RCallKeySeq#:2) 18:37:07:008 CTIOS1-ctios Trace: >>CG:[call.5000.154709937]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709937 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:812882929 AlrtgDevID:(null) CallngDevID:812882929 CalldDevID:21086 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709937 Trnk#:0 TrnkGrp#:0) 18:37:07:009 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154709937 18:37:07:009 CTIOS1-ctios Trace: [call.5000.154709937]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 812882929. 18:37:07:009 CTIOS1-ctios Trace: CallConnection(812882929.1) created AgentObject (Device) for DeviceID(812882929). 18:37:07:009 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:07:009 CTIOS1-ctios Trace: Added CallConnection(812882929.1). 18:37:07:009 CTIOS1-ctios Trace: [call.5000.154709937]::CreateCallConnection(): CallConnection(812882929.1) created successfully. 18:37:07:009 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709937.812882929]:eCallBeginEvent 18:37:07:009 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709937.812882929]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:07:009 CTIOS1-ctios Trace: >>CG:[call.5000.154709937]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709937 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:502 SGID:5037 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:812882929 AlrtgDevID:21086 CallngDevID:812882929 CalldDevID:21086 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709937 Trnk#:0 TrnkGrp#:0) 18:37:07:009 CTIOS1-ctios Trace: [call.5000.154709937] Found CallConnection(812882929.1) for device 812882929. 18:37:07:009 CTIOS1-ctios Trace: [call.5000.154709937]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21086. 18:37:07:009 CTIOS1-ctios Trace: [call.5000.154709937] CallConnection(812882929.1) found DeviceID(21086) AgentID(6576). 18:37:07:009 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:07:009 CTIOS1-ctios Trace: Added CallConnection(812882929.1). 18:37:07:009 CTIOS1-ctios Trace: [call.5000.154709937]::CreateCallConnection(): CallConnection(812882929.1) created successfully. 18:37:07:010 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709937.21086]:eCallBeginEvent 18:37:07:010 CTIOS1-ctios Trace: <-SND[F-K1-3392-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709937.21086]:eCallBeginEvent 18:37:07:010 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709937.812882929]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:07:010 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709937.21086]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:07:010 CTIOS1-ctios Trace: <-SND[F-K1-3392-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709937.21086]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:07:029 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:37:07:029 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:37:07:029 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:029 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:030 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:030 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:030 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:030 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:030 CTIOS1-ctios Trace: >>CG:[call.5000.46855650]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855650 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46855650 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105026))) 18:37:07:030 CTIOS1-ctios Trace: >>CG:[call.5000.46855650]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855650 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855650) 18:37:07:030 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855650 18:37:07:030 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:37:07:030 CTIOS1-ctios Trace: [call.5000.46855650] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:37:07:030 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:07:030 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:37:07:030 CTIOS1-ctios Trace: [call.5000.46855650]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:37:07:030 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:030 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855650.42062]:eCallBeginEvent,Msk(bf0002) 18:37:07:030 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855650.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:07:030 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:37:07:030 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:031 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:031 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:031 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:031 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:031 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:031 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:042 CTIOS1-ctios Trace: >>CG:[call.5000.46855111]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855111 ConnDevIDTyp:1 ConnDevID:9703452856898 MsgID:eCallEndEvent DvrKey:call.5000.46855111) 18:37:07:042 CTIOS1-ctios Trace: Removed CallConnection(9703452856898.1). 18:37:07:042 CTIOS1-ctios Trace: Removed CallConnection(21064.0). 18:37:07:042 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855111 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:07:042 CTIOS1-ctios Trace: >>CG:[agent.5000.55069]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11220 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21064 AGID:55069 AGInstr:21064 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.55069 AGAvailStatus:1) 18:37:07:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855111.9703452856898]:eCallEndEvent 18:37:07:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855111.21064]:eCallEndEvent 18:37:07:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.55069]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:07:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.55069]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:054 CTIOS1-ctios Trace: >>CG:[call.5000.46855644]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855644 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42039 RelDevID:42039 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855644) 18:37:07:054 CTIOS1-ctios Trace: >>CG:[call.5000.46855644]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855644 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42039 MsgID:eCallClearedEvent DvrKey:call.5000.46855644) 18:37:07:054 CTIOS1-ctios Trace: >>CG:[call.5000.46855644]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855644 ConnDevIDTyp:0 ConnDevID:42039 MsgID:eCallEndEvent DvrKey:call.5000.46855644) 18:37:07:054 CTIOS1-ctios Trace: Removed CallConnection(42039.0). 18:37:07:054 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855644 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:07:054 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:1) 18:37:07:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855644.42039]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:07:054 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855644.42039]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:07:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855644.42039]:eCallClearedEvent,Msk(3f0000) 18:37:07:055 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855644.42039]:eCallClearedEvent,Msk(3f0000) 18:37:07:055 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855644.42039]:eCallEndEvent 18:37:07:055 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855644.42039]:eCallEndEvent 18:37:07:055 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:07:055 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:07:055 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:055 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:055 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:055 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:055 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:055 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:055 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:086 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eQueryAgentStatisticsConf(IID:32370476 PrphID:5000 AGExt:42039 AGID:42382 AGInstr:42039 UniqObjID:agent.5000.42382 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2678 LogdOnTimeTdy:5879 NotRdyTimeTdy:368 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:15 HdlCallsTlkTimeTdy:2724 HdlCallsTimeTdy:2809 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2678 LogdOnTimeSess:5879 NotRdyTimeSess:368 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:15 HdlCallsTlkTimeSess:2724 HdlCallsTimeSess:2809 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:16 IntCallsTimeSess:7 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:16 IntCallsTimeTdy:7 HdlCallsAftCallTimeSess:85 HdlCallsAftCallTimeTdy:85 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:37:07:086 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eOnNewAgentStatisticsEvent 18:37:07:153 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eAvailable) 18:37:07:165 CTIOS1-ctios Trace: ->RCV[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4) a=3816][agent.5000.3816]:eSetAgentStateRequest(eNotReady) 18:37:07:213 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:1) 18:37:07:213 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:07:214 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:07:214 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:214 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:214 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:214 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:214 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:214 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:214 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:214 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:37:07:215 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:37:07:217 CTIOS1-ctios Trace: >>CG:[call.5000.46855650]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855650 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855650) 18:37:07:217 CTIOS1-ctios Trace: >>CG:[call.5000.46855650]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855650 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46855650) 18:37:07:217 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855650.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:07:217 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855650.42062]:eCallClearedEvent,Msk(3f0000) 18:37:07:218 CTIOS1-ctios Trace: >>CG:[call.5000.46855650]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855650 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46855650) 18:37:07:218 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:37:07:218 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855650 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:07:219 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:37:07:219 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855650.42062]:eCallEndEvent 18:37:07:219 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:07:219 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:219 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:219 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:219 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:219 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:219 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:219 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:249 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32370479 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4242 LogdOnTimeTdy:16743 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2707 LogdOnTimeSess:4611 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:305 IntCallsTimeSess:104 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:315 IntCallsTimeTdy:106 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:37:07:289 CTIOS1-ctios Trace: >>CG:[agent.5000.33682]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10671 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51041 AGID:33682 AGInstr:51041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33682 AGAvailStatus:1) 18:37:07:289 CTIOS1-ctios Trace: >>CG:[call.5000.46855651]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855651 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51041 ConnDevID:51041 MsgID:eCallBeginEvent DvrKey:call.5000.46855651 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105026))) 18:37:07:289 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855651 18:37:07:289 CTIOS1-ctios Trace: >>CG:[call.5000.46855651]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855651 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51041 CallngDevID:51041 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855651) 18:37:07:289 CTIOS1-ctios Trace: [call.5000.46855651] CallConnection(51041.0) found DeviceID(51041) AgentID(33682). 18:37:07:289 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:07:289 CTIOS1-ctios Trace: Added CallConnection(51041.0). 18:37:07:289 CTIOS1-ctios Trace: [call.5000.46855651]::CreateCallConnection(): CallConnection(51041.0) created successfully. 18:37:07:289 CTIOS1-ctios Trace: >>CG:[agent.5000.33682]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10671 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51041 AGID:33682 AGInstr:51041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33682 AGAvailStatus:0) 18:37:07:290 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33682]:eAgentStateEvent(eTalking),Msk(0) 18:37:07:290 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33682]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:290 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33682]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:290 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855651.51041]:eCallBeginEvent,Msk(bf0002) 18:37:07:290 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855651.51041]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:07:290 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33682]:eAgentStateEvent(eTalking),Msk(0) 18:37:07:290 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33682]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:290 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33682]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:314 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:6137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42133 AGID:3816 AGInstr:42133 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3816 AGAvailStatus:0) 18:37:07:314 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:07:314 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:07:314 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:07:315 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:07:315 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:07:315 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:07:315 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:07:315 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:07:315 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:07:315 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eSetAgentStateConf(UniqObjID:agent.5000.3816 MsgID:eSetAgentStateConf TgtCILClntID:GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)) 18:37:07:315 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eSetAgentStateConf 18:37:07:344 CTIOS1-ctios Trace: >>CG:[agent.5000.48782]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:610 SGID:6063 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11107 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42539 AGID:48782 AGInstr:42539 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48782 AGAvailStatus:0) 18:37:07:344 CTIOS1-ctios Trace: >>CG:[call.5000.46855647]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855647 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855647 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03005223948 NewConnDevID:03005223948 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855647 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105026))) 18:37:07:345 CTIOS1-ctios Trace: >>CG:[call.5000.46855647]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855647 ConnDevIDTyp:0 SVC#:611 SVCID:6111 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:610 SGID:6063 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42539 CallngDevID:03005223948 CalldDevID:42539 LstRedirDevID:(null) AnsDevID:42539 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855647 Trnk#:0 TrnkGrp#:0) 18:37:07:345 CTIOS1-ctios Trace: [call.5000.46855647] Found CallConnection(03005223948.1). 18:37:07:345 CTIOS1-ctios Trace: [call.5000.46855647] Found CallConnection(03005223948.1). 18:37:07:345 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:eAgentStateEvent(eTalking),Msk(0) 18:37:07:345 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48782]:eAgentStateEvent(eTalking),Msk(0) 18:37:07:345 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:345 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:345 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:345 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:345 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:345 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:346 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:346 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48782]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:346 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:346 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855647.03005223948]:eCallDataUpdateEvent,Msk(bf0002) 18:37:07:346 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855647.42539]:eCallDataUpdateEvent,Msk(3f0001) 18:37:07:346 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855647.42539]:eCallDataUpdateEvent,Msk(3f0001) 18:37:07:346 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855647.03005223948]:eCallEstablishedEvent,Msk(bf01a6) 18:37:07:346 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855647.42539]:eCallEstablishedEvent,Msk(bf01a6) 18:37:07:346 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855647.42539]:eCallEstablishedEvent,Msk(bf01a6) 18:37:07:370 CTIOS1-ctios Trace: >>CG:[agent.5000.48779]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:607 SGID:6055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11104 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42543 AGID:48779 AGInstr:42543 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48779 AGAvailStatus:0) 18:37:07:370 CTIOS1-ctios Trace: >>CG:[call.5000.46855648]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855648 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855648 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04235726629 NewConnDevID:04235726629 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855648 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105026))) 18:37:07:370 CTIOS1-ctios Trace: >>CG:[call.5000.46855648]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855648 ConnDevIDTyp:0 SVC#:608 SVCID:6101 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:607 SGID:6055 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42543 CallngDevID:04235726629 CalldDevID:42543 LstRedirDevID:(null) AnsDevID:42543 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855648 Trnk#:0 TrnkGrp#:0) 18:37:07:370 CTIOS1-ctios Trace: [call.5000.46855648] Found CallConnection(04235726629.1). 18:37:07:370 CTIOS1-ctios Trace: [call.5000.46855648] Found CallConnection(04235726629.1). 18:37:07:370 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:eAgentStateEvent(eTalking),Msk(0) 18:37:07:371 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:371 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:371 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:371 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:371 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:371 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:371 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48779]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:371 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:371 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855648.04235726629]:eCallDataUpdateEvent,Msk(bf0002) 18:37:07:371 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855648.42543]:eCallDataUpdateEvent,Msk(3f0001) 18:37:07:372 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855648.04235726629]:eCallEstablishedEvent,Msk(bf01a6) 18:37:07:372 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855648.42543]:eCallEstablishedEvent,Msk(bf01a6) 18:37:07:543 CTIOS1-ctios Trace: >>CG:[call.5000.46855651]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855651 CallTyp:10 ConnDevIDTyp:0 NewConnCID:46855651 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:9703229111100 ConnDevID:51041 NewConnDevID:51041 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855651) 18:37:07:543 CTIOS1-ctios Trace: >>CG:[call.5000.46855651]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855651 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51041 CallngDevID:51041 CalldDevID:9703229111100 MsgID:eCallOriginatedEvent DvrKey:call.5000.46855651) 18:37:07:543 CTIOS1-ctios Trace: [call.5000.46855651] Found CallConnection(51041.0) for device 51041. 18:37:07:543 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855651.51041]:eCallDataUpdateEvent,Msk(bf0002) 18:37:07:543 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855651.51041]:eCallOriginatedEvent,Msk(bf0002) 18:37:07:553 CTIOS1-ctios Trace: ->RCV[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4) a=3816][agent.5000.3816]:eSetAgentStateRequest(eAvailable) 18:37:07:613 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42133 AGID:3816 AGInstr:42133 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3816 AGAvailStatus:1) 18:37:07:614 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:07:614 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:07:614 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:614 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:614 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:614 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:614 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:614 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:614 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:615 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eSetAgentStateConf(UniqObjID:agent.5000.3816 MsgID:eSetAgentStateConf TgtCILClntID:GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)) 18:37:07:615 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eSetAgentStateConf 18:37:07:630 CTIOS1-ctios Trace: >>CG:[call.5000.46855651]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855651 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46855651 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51041 NewConnDevID:51041 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855651) 18:37:07:630 CTIOS1-ctios Trace: >>CG:[call.5000.46855651]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:46855651 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:9703229111100 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.46855651 Trnk#:0 TrnkGrp#:0) 18:37:07:630 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855651.51041]:eCallDataUpdateEvent,Msk(bf0002) 18:37:07:636 CTIOS1-ctios Trace: >>CG:[agent.5000.48656]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10876 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42528 AGID:48656 AGInstr:42528 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48656 AGAvailStatus:0) 18:37:07:636 CTIOS1-ctios Trace: >>CG:[call.5000.46855649]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855649 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855649 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81155 ConnDevID:03056165834 NewConnDevID:03056165834 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855649 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105027))) 18:37:07:637 CTIOS1-ctios Trace: >>CG:[call.5000.46855649]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855649 ConnDevIDTyp:0 SVC#:2 SVCID:9801 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:2 SGID:9785 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42528 CallngDevID:03056165834 CalldDevID:42528 LstRedirDevID:(null) AnsDevID:42528 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855649 Trnk#:0 TrnkGrp#:0) 18:37:07:637 CTIOS1-ctios Trace: [call.5000.46855649] Found CallConnection(03056165834.1). 18:37:07:637 CTIOS1-ctios Trace: [call.5000.46855649] Found CallConnection(03056165834.1). 18:37:07:637 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:eAgentStateEvent(eTalking),Msk(0) 18:37:07:637 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48656]:eAgentStateEvent(eTalking),Msk(0) 18:37:07:637 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:637 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:637 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:637 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:637 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:638 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:638 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:638 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:638 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:638 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855649.03056165834]:eCallDataUpdateEvent,Msk(bf0002) 18:37:07:638 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855649.42528]:eCallDataUpdateEvent,Msk(3f0001) 18:37:07:638 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855649.42528]:eCallDataUpdateEvent,Msk(3f0001) 18:37:07:638 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855649.03056165834]:eCallEstablishedEvent,Msk(bf01a6) 18:37:07:638 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855649.42528]:eCallEstablishedEvent,Msk(bf01a6) 18:37:07:638 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855649.42528]:eCallEstablishedEvent,Msk(bf01a6) 18:37:07:757 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:1) 18:37:07:757 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:37:07:757 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:37:07:757 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:757 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:757 CTIOS1-ctios Trace: >>CG:[call.5000.46855652]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855652 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42049 ConnDevID:42049 MsgID:eCallBeginEvent DvrKey:call.5000.46855652 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105027))) 18:37:07:757 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855652 18:37:07:757 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:757 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:757 CTIOS1-ctios Trace: >>CG:[call.5000.46855652]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855652 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42049 CallngDevID:42049 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855652) 18:37:07:757 CTIOS1-ctios Trace: [call.5000.46855652] CallConnection(42049.0) found DeviceID(42049) AgentID(42299). 18:37:07:757 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:757 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:07:757 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:757 CTIOS1-ctios Trace: Added CallConnection(42049.0). 18:37:07:757 CTIOS1-ctios Trace: [call.5000.46855652]::CreateCallConnection(): CallConnection(42049.0) created successfully. 18:37:07:757 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:758 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855652.42049]:eCallBeginEvent,Msk(bf0002) 18:37:07:758 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855652.42049]:eCallBeginEvent,Msk(bf0002) 18:37:07:758 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855652.42049]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:07:758 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855652.42049]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:07:758 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:37:07:758 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:37:07:758 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:37:07:758 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:758 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:759 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:759 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:759 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:759 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:759 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:793 CTIOS1-ctios Trace: ->RCV[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4) a=48501][agent.5000.48501]:eSetAgentStateRequest(eNotReady) 18:37:07:885 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:401 SGID:11225 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:21064 ANI:(null) UsrToUsrInfo:(null) Dialed#:45403 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206997 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.206997 RCallKeySeq#:0 CallTypIDTag:5364 PreCallIIDTag:7990496) 18:37:07:886 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206998 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.206998 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990497) 18:37:07:887 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206999 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.206999 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990498) 18:37:07:891 CTIOS1-ctios Trace: [call.5000.46855647] Found CallConnection(42539.0) for device 42539. 18:37:07:913 CTIOS1-ctios Trace: [call.5000.46855648] Found CallConnection(42543.0) for device 42543. 18:37:07:916 CTIOS1-ctios Trace: >>CG:[agent.5000.55069]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11220 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21064 AGID:55069 AGInstr:21064 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.55069 AGAvailStatus:0) 18:37:07:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.55069]:eAgentStateEvent(eReserved),Msk(0) 18:37:07:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.55069]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:07:918 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:07:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:07:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:07:918 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:07:919 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:07:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:07:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:07:919 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:07:932 CTIOS1-ctios Trace: >>CG:[call.5000.46855652]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855652 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42049 RelDevID:42049 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855652) 18:37:07:932 CTIOS1-ctios Trace: >>CG:[call.5000.46855652]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855652 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42049 MsgID:eCallClearedEvent DvrKey:call.5000.46855652) 18:37:07:932 CTIOS1-ctios Trace: >>CG:[call.5000.46855652]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855652 ConnDevIDTyp:0 ConnDevID:42049 MsgID:eCallEndEvent DvrKey:call.5000.46855652) 18:37:07:932 CTIOS1-ctios Trace: Removed CallConnection(42049.0). 18:37:07:932 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855652 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:07:932 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:1) 18:37:07:933 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855652.42049]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:07:933 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855652.42049]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:07:933 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855652.42049]:eCallClearedEvent,Msk(3f0000) 18:37:07:933 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855652.42049]:eCallClearedEvent,Msk(3f0000) 18:37:07:933 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855652.42049]:eCallEndEvent 18:37:07:933 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855652.42049]:eCallEndEvent 18:37:07:933 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:07:933 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:07:933 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:933 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:933 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:933 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:933 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:933 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:933 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:07:944 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10672 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42042 AGID:48501 AGInstr:42042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48501 AGAvailStatus:0) 18:37:07:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:07:944 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:07:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:07:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:07:944 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:07:945 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:07:945 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:07:945 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:07:945 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:07:945 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eSetAgentStateConf(UniqObjID:agent.5000.48501 MsgID:eSetAgentStateConf TgtCILClntID:FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)) 18:37:07:945 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eSetAgentStateConf 18:37:07:947 CTIOS1-ctios Trace: [call.5000.46855647] Found CallConnection(42539.0) for device 42539. 18:37:07:962 CTIOS1-ctios Trace: [call.5000.46855648] Found CallConnection(42543.0) for device 42543. 18:37:07:964 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eQueryAgentStatisticsConf(IID:32370482 PrphID:5000 AGExt:42049 AGID:42299 AGInstr:42049 UniqObjID:agent.5000.42299 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2546 LogdOnTimeTdy:10683 NotRdyTimeTdy:1764 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:29 HdlCallsTlkTimeTdy:6143 HdlCallsTimeTdy:6304 IncCallsHldTdy:1 IncCallsHldTimeTdy:47 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1974 LogdOnTimeSess:5746 NotRdyTimeSess:196 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:16 HdlCallsTlkTimeSess:3413 HdlCallsTimeSess:3525 IncCallsHldSess:1 IncCallsHldTimeSess:47 IntCallsSess:183 IntCallsTimeSess:61 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:229 IntCallsTimeTdy:81 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:114 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:37:07:964 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eOnNewAgentStatisticsEvent 18:37:07:982 CTIOS1-ctios Trace: >>CG:[agent.5000.6576]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8713 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21086 AGID:6576 AGInstr:21086 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6576 AGAvailStatus:0) 18:37:07:982 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6576]:eAgentStateEvent(eTalking),Msk(0) 18:37:07:982 CTIOS1-ctios Trace: <-SND[F-K1-3392-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6576]:eAgentStateEvent(eTalking),Msk(0) 18:37:07:982 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6576]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:07:982 CTIOS1-ctios Trace: >>CG:[call.5000.154709937]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154709937 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709937 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:812882929 NewConnDevID:812882929 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709937 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105027))) 18:37:07:983 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709937.812882929]:eCallDataUpdateEvent,Msk(bf0002) 18:37:07:983 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709937.21086]:eCallDataUpdateEvent,Msk(3f0001) 18:37:07:983 CTIOS1-ctios Trace: <-SND[F-K1-3392-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709937.21086]:eCallDataUpdateEvent,Msk(3f0001) 18:37:07:983 CTIOS1-ctios Trace: >>CG:[call.5000.154709937]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709937 ConnDevIDTyp:0 SVC#:402 SVCID:5028 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:502 SGID:5037 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21086 CallngDevID:812882929 CalldDevID:21086 LstRedirDevID:(null) AnsDevID:21086 MsgID:eCallEstablishedEvent DvrKey:call.5000.154709937 Trnk#:0 TrnkGrp#:0) 18:37:07:983 CTIOS1-ctios Trace: [call.5000.154709937] Found CallConnection(812882929.1). 18:37:07:983 CTIOS1-ctios Trace: [call.5000.154709937] Found CallConnection(812882929.1). 18:37:07:983 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709937.812882929]:eCallEstablishedEvent,Msk(bf01a6) 18:37:07:983 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709937.21086]:eCallEstablishedEvent,Msk(bf01a6) 18:37:07:983 CTIOS1-ctios Trace: <-SND[F-K1-3392-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709937.21086]:eCallEstablishedEvent,Msk(bf01a6) 18:37:08:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420734]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420734 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41005 ConnDevID:41005 MsgID:eCallBeginEvent DvrKey:call.5000.2131420734) 18:37:08:048 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420734 18:37:08:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420734]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420734 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41005 CallngDevID:41005 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420734) 18:37:08:048 CTIOS1-ctios Trace: [call.5000.2131420734] CallConnection(41005.0) found DeviceID(41005) AgentID(). 18:37:08:048 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:08:048 CTIOS1-ctios Trace: Added CallConnection(41005.0). 18:37:08:048 CTIOS1-ctios Trace: [call.5000.2131420734]::CreateCallConnection(): CallConnection(41005.0) created successfully. 18:37:08:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420734]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420734 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420734 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:21064 ConnDevID:41005 NewConnDevID:41005 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420734) 18:37:08:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420734]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420734 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41005 CallngDevID:41005 CalldDevID:21064 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420734) 18:37:08:048 CTIOS1-ctios Trace: [call.5000.2131420734] Found CallConnection(41005.0) for device 41005. 18:37:08:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420734.41005]:eCallBeginEvent,Msk(bf0002) 18:37:08:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420734.41005]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:08:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420734.41005]:eCallDataUpdateEvent,Msk(bf0002) 18:37:08:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420734.41005]:eCallOriginatedEvent,Msk(bf0002) 18:37:08:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420734]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420734 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420734 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:21064 Dialed#:45403 ConnDevID:41005 NewConnDevID:41005 RCallKeyDay:151314 RCallKeyCID:206997 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420734 ICMEntUniqID:icm.151314.206997 RCallKeySeq#:1) 18:37:08:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420734]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420734 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41005 AlrtgDevID: CallngDevID:41005 CalldDevID:21064 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420734 Trnk#:0 TrnkGrp#:0) 18:37:08:050 CTIOS1-ctios Trace: [call.5000.2131420734] Found CallConnection(41005.0) for device 41005. 18:37:08:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420734]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420734 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:401 SGID:11225 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41005 AlrtgDevID:21064 CallngDevID:41005 CalldDevID:21064 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420734 Trnk#:0 TrnkGrp#:0) 18:37:08:050 CTIOS1-ctios Trace: [call.5000.2131420734] Found CallConnection(41005.0) for device 41005. 18:37:08:050 CTIOS1-ctios Trace: [call.5000.2131420734]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21064. 18:37:08:050 CTIOS1-ctios Trace: [call.5000.2131420734] CallConnection(41005.0) found DeviceID(21064) AgentID(55069). 18:37:08:050 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:08:050 CTIOS1-ctios Trace: Added CallConnection(41005.0). 18:37:08:050 CTIOS1-ctios Trace: [call.5000.2131420734]::CreateCallConnection(): CallConnection(41005.0) created successfully. 18:37:08:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420734.41005]:eCallDataUpdateEvent,Msk(bf0002) 18:37:08:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420734.41005]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:08:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420734.21064]:eCallBeginEvent 18:37:08:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420734.41005]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:08:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420734.21064]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:08:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420734]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420734 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420734 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41005 NewConnDevID:41005 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420734 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105027))) 18:37:08:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420734]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420734 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:401 SGID:11225 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21064 CallngDevID:41005 CalldDevID:21064 LstRedirDevID:(null) AnsDevID:21064 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420734 Trnk#:0 TrnkGrp#:0) 18:37:08:052 CTIOS1-ctios Trace: [call.5000.2131420734] Found CallConnection(41005.0). 18:37:08:052 CTIOS1-ctios Trace: [call.5000.2131420734] Found CallConnection(41005.0). 18:37:08:052 CTIOS1-ctios Trace: >>CG:[agent.5000.55069]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:401 SGID:11225 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11220 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21064 AGID:55069 AGInstr:21064 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.55069 AGAvailStatus:0) 18:37:08:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420734]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420734 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:21064 HldgDevID:21064 MsgID:eCallHeldEvent DvrKey:call.5000.2131420734) 18:37:08:052 CTIOS1-ctios Trace: [call.5000.2131420734] Found CallConnection(21064.0). 18:37:08:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420734.41005]:eCallDataUpdateEvent,Msk(bf0002) 18:37:08:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420734.21064]:eCallDataUpdateEvent,Msk(3f0001) 18:37:08:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420734.41005]:eCallEstablishedEvent,Msk(bf01a6) 18:37:08:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420734.21064]:eCallEstablishedEvent,Msk(bf01a6) 18:37:08:053 CTIOS1-ctios Trace: <-SND[37096][agent.5000.55069]:eAgentStateEvent(eTalking),Msk(0) 18:37:08:053 CTIOS1-ctios Trace: <-SND[37096][agent.5000.55069]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:08:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420734.41005]: eCallHeldEvent,Msk(bf0126) 18:37:08:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420734.21064]: eCallHeldEvent,Msk(bf000a) 18:37:08:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420735]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420735 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41017 ConnDevID:41017 MsgID:eCallBeginEvent DvrKey:call.5000.2131420735) 18:37:08:055 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420735 18:37:08:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420735]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420735 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41017 CallngDevID:41017 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420735) 18:37:08:055 CTIOS1-ctios Trace: [call.5000.2131420735] CallConnection(41017.0) found DeviceID(41017) AgentID(). 18:37:08:055 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:08:055 CTIOS1-ctios Trace: Added CallConnection(41017.0). 18:37:08:055 CTIOS1-ctios Trace: [call.5000.2131420735]::CreateCallConnection(): CallConnection(41017.0) created successfully. 18:37:08:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420735]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420735 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420735 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41017 NewConnDevID:41017 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420735) 18:37:08:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420735]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420735 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41017 CallngDevID:41017 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420735) 18:37:08:056 CTIOS1-ctios Trace: [call.5000.2131420735] Found CallConnection(41017.0) for device 41017. 18:37:08:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420735]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420735 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420735 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41017 NewConnDevID:41017 RCallKeyDay:151314 RCallKeyCID:206998 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420735 ICMEntUniqID:icm.151314.206998 RCallKeySeq#:1) 18:37:08:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420735]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420735 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41017 AlrtgDevID: CallngDevID:41017 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420735 Trnk#:0 TrnkGrp#:0) 18:37:08:056 CTIOS1-ctios Trace: [call.5000.2131420735] Found CallConnection(41017.0) for device 41017. 18:37:08:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420735.41017]:eCallBeginEvent,Msk(bf0002) 18:37:08:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420735.41017]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:08:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420735.41017]:eCallDataUpdateEvent,Msk(bf0002) 18:37:08:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420735.41017]:eCallOriginatedEvent,Msk(bf0002) 18:37:08:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420735.41017]:eCallDataUpdateEvent,Msk(bf0002) 18:37:08:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420735.41017]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:08:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420735]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420735 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41017 AlrtgDevID:51023 CallngDevID:41017 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420735 Trnk#:0 TrnkGrp#:0) 18:37:08:058 CTIOS1-ctios Trace: [call.5000.2131420735] Found CallConnection(41017.0) for device 41017. 18:37:08:058 CTIOS1-ctios Trace: [call.5000.2131420735]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:08:058 CTIOS1-ctios Trace: [call.5000.2131420735] CallConnection(41017.0) found DeviceID(51023) AgentID(33632). 18:37:08:058 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:08:058 CTIOS1-ctios Trace: Added CallConnection(41017.0). 18:37:08:058 CTIOS1-ctios Trace: [call.5000.2131420735]::CreateCallConnection(): CallConnection(41017.0) created successfully. 18:37:08:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420735]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420735 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420735 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41017 NewConnDevID:41017 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420735 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105027))) 18:37:08:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420735]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420735 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41017 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420735 Trnk#:0 TrnkGrp#:0) 18:37:08:058 CTIOS1-ctios Trace: [call.5000.2131420735] Found CallConnection(41017.0). 18:37:08:058 CTIOS1-ctios Trace: [call.5000.2131420735] Found CallConnection(41017.0). 18:37:08:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420735.51023]:eCallBeginEvent 18:37:08:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420735.41017]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:08:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420735.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:08:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420735.41017]:eCallDataUpdateEvent,Msk(bf0002) 18:37:08:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420735.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:08:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420735.41017]:eCallEstablishedEvent,Msk(bf01a6) 18:37:08:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420735.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:08:060 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:08:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420735]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420735 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420735) 18:37:08:060 CTIOS1-ctios Trace: [call.5000.2131420735] Found CallConnection(51023.0). 18:37:08:060 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:08:060 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:08:060 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:08:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420735.41017]: eCallHeldEvent,Msk(bf0126) 18:37:08:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420735.51023]: eCallHeldEvent,Msk(bf000a) 18:37:08:076 CTIOS1-ctios Trace: >>CG:[call.5000.2131420736]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420736 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41018 ConnDevID:41018 MsgID:eCallBeginEvent DvrKey:call.5000.2131420736) 18:37:08:076 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420736 18:37:08:076 CTIOS1-ctios Trace: >>CG:[call.5000.2131420736]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420736 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41018 CallngDevID:41018 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420736) 18:37:08:076 CTIOS1-ctios Trace: [call.5000.2131420736] CallConnection(41018.0) found DeviceID(41018) AgentID(). 18:37:08:076 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:08:076 CTIOS1-ctios Trace: Added CallConnection(41018.0). 18:37:08:076 CTIOS1-ctios Trace: [call.5000.2131420736]::CreateCallConnection(): CallConnection(41018.0) created successfully. 18:37:08:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420736.41018]:eCallBeginEvent,Msk(bf0002) 18:37:08:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420736.41018]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:08:077 CTIOS1-ctios Trace: >>CG:[call.5000.2131420736]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420736 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420736 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41018 NewConnDevID:41018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420736) 18:37:08:077 CTIOS1-ctios Trace: >>CG:[call.5000.2131420736]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420736 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41018 CallngDevID:41018 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420736) 18:37:08:077 CTIOS1-ctios Trace: [call.5000.2131420736] Found CallConnection(41018.0) for device 41018. 18:37:08:077 CTIOS1-ctios Trace: >>CG:[call.5000.2131420736]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420736 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420736 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41018 NewConnDevID:41018 RCallKeyDay:151314 RCallKeyCID:206999 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420736 ICMEntUniqID:icm.151314.206999 RCallKeySeq#:1) 18:37:08:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420736.41018]:eCallDataUpdateEvent,Msk(bf0002) 18:37:08:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420736.41018]:eCallOriginatedEvent,Msk(bf0002) 18:37:08:077 CTIOS1-ctios Trace: >>CG:[call.5000.2131420736]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420736 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41018 AlrtgDevID: CallngDevID:41018 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420736 Trnk#:0 TrnkGrp#:0) 18:37:08:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420736.41018]:eCallDataUpdateEvent,Msk(bf0002) 18:37:08:078 CTIOS1-ctios Trace: [call.5000.2131420736] Found CallConnection(41018.0) for device 41018. 18:37:08:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420736.41018]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:08:092 CTIOS1-ctios Trace: >>CG:[call.5000.2131420736]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420736 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41018 AlrtgDevID:51044 CallngDevID:41018 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420736 Trnk#:0 TrnkGrp#:0) 18:37:08:092 CTIOS1-ctios Trace: [call.5000.2131420736] Found CallConnection(41018.0) for device 41018. 18:37:08:092 CTIOS1-ctios Trace: [call.5000.2131420736]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:08:092 CTIOS1-ctios Trace: [call.5000.2131420736] CallConnection(41018.0) found DeviceID(51044) AgentID(05230). 18:37:08:092 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:08:092 CTIOS1-ctios Trace: Added CallConnection(41018.0). 18:37:08:092 CTIOS1-ctios Trace: [call.5000.2131420736]::CreateCallConnection(): CallConnection(41018.0) created successfully. 18:37:08:092 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420736.51044]:eCallBeginEvent 18:37:08:092 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420736.41018]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:08:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420736.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:08:093 CTIOS1-ctios Trace: >>CG:[call.5000.2131420736]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420736 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420736 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41018 NewConnDevID:41018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420736 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105027))) 18:37:08:093 CTIOS1-ctios Trace: >>CG:[call.5000.2131420736]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420736 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41018 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420736 Trnk#:0 TrnkGrp#:0) 18:37:08:093 CTIOS1-ctios Trace: [call.5000.2131420736] Found CallConnection(41018.0). 18:37:08:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420736.41018]:eCallDataUpdateEvent,Msk(bf0002) 18:37:08:093 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:08:093 CTIOS1-ctios Trace: [call.5000.2131420736] Found CallConnection(41018.0). 18:37:08:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420736.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:08:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420736.41018]:eCallEstablishedEvent,Msk(bf01a6) 18:37:08:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420736.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:08:093 CTIOS1-ctios Trace: >>CG:[call.5000.2131420736]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420736 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420736) 18:37:08:093 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:08:093 CTIOS1-ctios Trace: [call.5000.2131420736] Found CallConnection(51044.0). 18:37:08:093 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:08:094 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:08:094 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420736.41018]: eCallHeldEvent,Msk(bf0126) 18:37:08:094 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420736.51044]: eCallHeldEvent,Msk(bf000a) 18:37:08:125 CTIOS1-ctios Trace: >>CG:[call.5000.2131420734]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420734 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420734 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41005 NewConnDevID:41005 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420734 ecc:(...)) 18:37:08:125 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420734.41005]:eCallDataUpdateEvent,Msk(bf0126) 18:37:08:125 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420734.21064]:eCallDataUpdateEvent,Msk(bf000a) 18:37:08:127 CTIOS1-ctios Trace: >>CG:[call.5000.2131420735]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420735 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420735 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41017 NewConnDevID:41017 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420735 ecc:(...)) 18:37:08:127 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420735.41017]:eCallDataUpdateEvent,Msk(bf0126) 18:37:08:127 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420735.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:08:149 CTIOS1-ctios Trace: ->RCV[FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4) a=48569][agent.5000.48569]:eSetAgentStateRequest(eNotReady) 18:37:08:155 CTIOS1-ctios Trace: >>CG:[call.5000.2131420736]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420736 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420736 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41018 NewConnDevID:41018 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420736 ecc:(...)) 18:37:08:156 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420736.41018]:eCallDataUpdateEvent,Msk(bf0126) 18:37:08:156 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420736.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:08:157 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eNotReady) 18:37:08:171 CTIOS1-ctios Trace: >>CG:[call.5000.46855648]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855648 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855648 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04235726629 NewConnDevID:04235726629 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855648 ecc:(...)) 18:37:08:173 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855648.04235726629]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:08:173 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855648.42543]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:08:182 CTIOS1-ctios Trace: [call.5000.46855649] Found CallConnection(42528.0) for device 42528. 18:37:08:191 CTIOS1-ctios Trace: >>CG:[call.5000.46855647]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855647 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855647 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03005223948 NewConnDevID:03005223948 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855647 ecc:(...)) 18:37:08:191 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855647.03005223948]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:08:192 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855647.42539]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:08:192 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855647.42539]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:08:223 CTIOS1-ctios Trace: [call.5000.46855649] Found CallConnection(42528.0) for device 42528. 18:37:08:233 CTIOS1-ctios Trace: ->RCV[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4) a=48501][agent.5000.48501]:eSetAgentStateRequest(eAvailable) 18:37:08:294 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10672 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42042 AGID:48501 AGInstr:42042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48501 AGAvailStatus:1) 18:37:08:294 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:08:294 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:08:294 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:08:294 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:08:294 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:08:294 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:08:294 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:08:295 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:08:295 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:08:295 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eSetAgentStateConf(UniqObjID:agent.5000.48501 MsgID:eSetAgentStateConf TgtCILClntID:FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)) 18:37:08:295 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eSetAgentStateConf 18:37:08:299 CTIOS1-ctios Trace: >>CG:[agent.5000.48569]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10744 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42180 AGID:48569 AGInstr:42180 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48569 AGAvailStatus:0) 18:37:08:299 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:08:299 CTIOS1-ctios Trace: <-SND[FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:08:299 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:08:299 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:08:299 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:08:299 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:08:299 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:08:299 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:08:299 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:08:299 CTIOS1-ctios Trace: >>CG:[agent.5000.48569]:eSetAgentStateConf(UniqObjID:agent.5000.48569 MsgID:eSetAgentStateConf TgtCILClntID:FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4)) 18:37:08:299 CTIOS1-ctios Trace: <-SND[FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:eSetAgentStateConf 18:37:08:308 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:0) 18:37:08:308 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:08:308 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:08:308 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:08:308 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:08:308 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:08:309 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:08:309 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:08:309 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:08:309 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:08:309 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:37:08:309 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:37:08:453 CTIOS1-ctios Trace: ->RCV[FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4) a=48569][agent.5000.48569]:eSetAgentStateRequest(eAvailable) 18:37:08:491 CTIOS1-ctios Trace: >>CG:[call.5000.2131420736]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420736 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420736) 18:37:08:491 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420736.41018]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:08:491 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420736.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:08:491 CTIOS1-ctios Trace: >>CG:[call.5000.2131420736]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420736 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41018 RelDevID:41018 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420736) 18:37:08:491 CTIOS1-ctios Trace: >>CG:[call.5000.2131420736]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420736 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41018 MsgID:eCallClearedEvent DvrKey:call.5000.2131420736) 18:37:08:491 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420736.41018]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:08:491 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420736.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:08:491 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420736.41018]:eCallClearedEvent,Msk(3f0000) 18:37:08:491 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420736.51044]:eCallClearedEvent,Msk(3f0000) 18:37:08:491 CTIOS1-ctios Trace: >>CG:[call.5000.2131420736]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420736 ConnDevIDTyp:0 ConnDevID:41018 MsgID:eCallEndEvent DvrKey:call.5000.2131420736) 18:37:08:491 CTIOS1-ctios Trace: Removed CallConnection(41018.0). 18:37:08:491 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:08:491 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420736 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:08:491 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:08:492 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420736.41018]:eCallEndEvent 18:37:08:492 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420736.51044]:eCallEndEvent 18:37:08:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:08:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:08:492 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:08:494 CTIOS1-ctios Trace: [call.5000.154709937] Found CallConnection(21086.0) for device 21086. 18:37:08:513 CTIOS1-ctios Trace: >>CG:[agent.5000.48569]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10744 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42180 AGID:48569 AGInstr:42180 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48569 AGAvailStatus:1) 18:37:08:513 CTIOS1-ctios Trace: >>CG:[agent.5000.48569]:eSetAgentStateConf(UniqObjID:agent.5000.48569 MsgID:eSetAgentStateConf TgtCILClntID:FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4)) 18:37:08:513 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:08:513 CTIOS1-ctios Trace: <-SND[FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:08:513 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:08:513 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:08:514 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:08:514 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:08:514 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:08:514 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:08:514 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:08:514 CTIOS1-ctios Trace: <-SND[FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:eSetAgentStateConf 18:37:08:524 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32370487 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5069 LogdOnTimeTdy:9362 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:244 LogdOnTimeSess:616 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:08:541 CTIOS1-ctios Trace: [call.5000.154709937] Found CallConnection(21086.0) for device 21086. 18:37:08:547 CTIOS1-ctios Trace: >>CG:[call.5000.2131420735]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420735 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420735) 18:37:08:547 CTIOS1-ctios Trace: >>CG:[call.5000.2131420735]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420735 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41017 RelDevID:41017 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420735) 18:37:08:547 CTIOS1-ctios Trace: >>CG:[call.5000.2131420735]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420735 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41017 MsgID:eCallClearedEvent DvrKey:call.5000.2131420735) 18:37:08:547 CTIOS1-ctios Trace: >>CG:[call.5000.2131420735]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420735 ConnDevIDTyp:0 ConnDevID:41017 MsgID:eCallEndEvent DvrKey:call.5000.2131420735) 18:37:08:547 CTIOS1-ctios Trace: Removed CallConnection(41017.0). 18:37:08:547 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:08:547 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420735 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:08:547 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:08:548 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420735.41017]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:08:548 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420735.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:08:548 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420735.41017]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:08:548 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420735.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:08:548 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420735.41017]:eCallClearedEvent,Msk(3f0000) 18:37:08:548 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420735.51023]:eCallClearedEvent,Msk(3f0000) 18:37:08:548 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420735.41017]:eCallEndEvent 18:37:08:548 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420735.51023]:eCallEndEvent 18:37:08:548 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:08:548 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:08:548 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:08:580 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32370488 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5906 LogdOnTimeTdy:9267 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5906 LogdOnTimeSess:9267 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:08:706 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154709937.21086]:eSetCallDataRequest 18:37:08:766 CTIOS1-ctios Trace: >>CG:[call.5000.154709937.21086]:eSetCallDataConf(UniqObjID:call.5000.154709937.21086 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:08:821 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eAvailable) 18:37:08:877 CTIOS1-ctios Trace: >>CG:[agent.5000.6635]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9158 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21174 AGID:6635 AGInstr:21174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6635 AGAvailStatus:0) 18:37:08:878 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:08:878 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:08:883 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:1) 18:37:08:884 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:08:884 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:08:884 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:08:884 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:08:884 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:08:884 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:08:884 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:08:884 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:08:884 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:08:885 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:37:08:885 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:37:08:892 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:37:08:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:08:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:09:074 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42265 ANI:04237510886 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206420 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206420 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7989729) 18:37:09:106 CTIOS1-ctios Trace: >>CG:[agent.5000.42694]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9691 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42265 AGID:42694 AGInstr:42265 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42694 AGAvailStatus:0) 18:37:09:106 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:37:09:107 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42694]:eAgentStateEvent(eReserved),Msk(0) 18:37:09:107 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42694]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:09:107 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42694]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:09:107 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42694]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:09:107 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42694]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:09:107 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42694]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:09:107 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42694]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:09:107 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42694]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:09:108 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:09:108 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:09:132 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eNotReady) 18:37:09:160 CTIOS1-ctios Trace: >>CG:[call.5000.46855659]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855659 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:04237510886 DNIS:42265 Dialed#:45233 ConnDevID:04237510886 RCallKeyDay:151314 RCallKeyCID:206420 MsgID:eCallBeginEvent DvrKey:call.5000.46855659 ecc:(...) ICMEntUniqID:icm.151314.206420 RCallKeySeq#:2) 18:37:09:160 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855659 18:37:09:160 CTIOS1-ctios Trace: >>CG:[call.5000.46855659]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855659 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:04237510886 AlrtgDevID:(null) CallngDevID:04237510886 CalldDevID:42265 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855659 Trnk#:0 TrnkGrp#:0) 18:37:09:160 CTIOS1-ctios Trace: [call.5000.46855659]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 04237510886. 18:37:09:160 CTIOS1-ctios Trace: CallConnection(04237510886.1) created AgentObject (Device) for DeviceID(04237510886). 18:37:09:160 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:09:160 CTIOS1-ctios Trace: Added CallConnection(04237510886.1). 18:37:09:160 CTIOS1-ctios Trace: [call.5000.46855659]::CreateCallConnection(): CallConnection(04237510886.1) created successfully. 18:37:09:160 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855659.04237510886]:eCallBeginEvent 18:37:09:160 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855659.04237510886]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:09:161 CTIOS1-ctios Trace: >>CG:[call.5000.46855659]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855659 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:04237510886 AlrtgDevID:42265 CallngDevID:04237510886 CalldDevID:42265 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855659 Trnk#:0 TrnkGrp#:0) 18:37:09:161 CTIOS1-ctios Trace: [call.5000.46855659] Found CallConnection(04237510886.1) for device 04237510886. 18:37:09:161 CTIOS1-ctios Trace: [call.5000.46855659]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42265. 18:37:09:161 CTIOS1-ctios Trace: [call.5000.46855659] CallConnection(04237510886.1) found DeviceID(42265) AgentID(42694). 18:37:09:161 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:09:161 CTIOS1-ctios Trace: Added CallConnection(04237510886.1). 18:37:09:161 CTIOS1-ctios Trace: [call.5000.46855659]::CreateCallConnection(): CallConnection(04237510886.1) created successfully. 18:37:09:161 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855659.42265]:eCallBeginEvent 18:37:09:161 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855659.04237510886]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:09:161 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855659.42265]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:09:256 CTIOS1-ctios Trace: >>CG:[agent.5000.6635]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9158 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21174 AGID:6635 AGInstr:21174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6635 AGAvailStatus:1) 18:37:09:256 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:09:256 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:09:284 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:0) 18:37:09:284 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:09:284 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:09:284 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:09:284 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:09:285 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:09:285 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:09:285 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:09:285 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:09:285 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:09:285 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:37:09:285 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:37:09:325 CTIOS1-ctios Trace: [call.5000.154709920] Found CallConnection(21041.0) for device 21041. 18:37:09:382 CTIOS1-ctios Trace: >>CG:[call.5000.154709920]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709920 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:9752 SGID:5000 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:03332245438 CallngDevID:21041 CalldDevID:9903332245438 LstRedirDevID:(null) AnsDevID:03332245438 MsgID:eCallEstablishedEvent DvrKey:call.5000.154709920 Trnk#:0 TrnkGrp#:0) 18:37:09:382 CTIOS1-ctios Trace: [call.5000.154709920] Found CallConnection(21041.0). 18:37:09:383 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709920.21041]:eCallEstablishedEvent,Msk(bf01a6) 18:37:09:383 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709920.21041]:eCallEstablishedEvent,Msk(bf01a6) 18:37:09:383 CTIOS1-ctios Trace: [call.5000.154709920] Found CallConnection(21041.0) for device 21041. 18:37:09:468 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eAvailable) 18:37:09:528 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:1) 18:37:09:528 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:09:529 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:09:529 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:09:529 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:09:529 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:09:529 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:09:529 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:09:529 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:09:529 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:09:530 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:37:09:530 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:37:09:533 CTIOS1-ctios Trace: >>CG:[call.5000.46855660]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855660 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:9103125060611 DNIS:42672 ConnDevID:9103125060611 MsgID:eCallBeginEvent DvrKey:call.5000.46855660) 18:37:09:534 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855660 18:37:09:534 CTIOS1-ctios Trace: >>CG:[call.5000.46855660]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855660 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9103125060611 AlrtgDevID:(null) CallngDevID:9103125060611 CalldDevID:42672 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855660 Trnk#:0 TrnkGrp#:0) 18:37:09:534 CTIOS1-ctios Trace: [call.5000.46855660]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9103125060611. 18:37:09:534 CTIOS1-ctios Trace: >>CG:[call.5000.46855660]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855660 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:420 SGID:8583 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:9103125060611 AlrtgDevID:42672 CallngDevID:9103125060611 CalldDevID:42672 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855660 Trnk#:0 TrnkGrp#:0) 18:37:09:534 CTIOS1-ctios Trace: CallConnection(9103125060611.1) created AgentObject (Device) for DeviceID(9103125060611). 18:37:09:534 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:09:534 CTIOS1-ctios Trace: Added CallConnection(9103125060611.1). 18:37:09:534 CTIOS1-ctios Trace: [call.5000.46855660]::CreateCallConnection(): CallConnection(9103125060611.1) created successfully. 18:37:09:534 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855660.9103125060611]:eCallBeginEvent 18:37:09:534 CTIOS1-ctios Trace: [call.5000.46855660] Found CallConnection(9103125060611.1) for device 9103125060611. 18:37:09:534 CTIOS1-ctios Trace: [call.5000.46855660]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42672. 18:37:09:534 CTIOS1-ctios Trace: [call.5000.46855660] CallConnection(9103125060611.1) found DeviceID(42672) AgentID(55001). 18:37:09:534 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:09:534 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855660.9103125060611]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:09:534 CTIOS1-ctios Trace: Added CallConnection(9103125060611.1). 18:37:09:534 CTIOS1-ctios Trace: [call.5000.46855660]::CreateCallConnection(): CallConnection(9103125060611.1) created successfully. 18:37:09:534 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855660.42672]:eCallBeginEvent 18:37:09:534 CTIOS1-ctios Trace: [call.5000.2131420719.42672] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:37:09:534 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855660.42672]:eCallBeginEvent 18:37:09:534 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855660.9103125060611]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:09:535 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420719.42672]:eButtonEnablementMaskChange,Msk(3c0000) 18:37:09:535 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855660.42672]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:37:09:535 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855660.42672]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:37:09:535 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154709920.21041]:eSetCallDataRequest 18:37:09:596 CTIOS1-ctios Trace: >>CG:[call.5000.46855660]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855660 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855660 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ANI:103125060611 ConnDevID:9103125060611 NewConnDevID:9103125060611 RCallKeyDay:151314 RCallKeyCID:202396 CustPh#:103125060611 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855660 ecc:(...) ICMEntUniqID:icm.151314.202396 RCallKeySeq#:1) 18:37:09:596 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855660.9103125060611]:eCallDataUpdateEvent,Msk(bf0002) 18:37:09:596 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855660.42672]:eCallDataUpdateEvent,Msk(3c0001) 18:37:09:596 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855660.42672]:eCallDataUpdateEvent,Msk(3c0001) 18:37:09:597 CTIOS1-ctios Trace: >>CG:[call.5000.154709920]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709920 CallTyp:9 ConnDevIDTyp:0 NewConnCID:154709920 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21041 NewConnDevID:21041 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709920) 18:37:09:597 CTIOS1-ctios Trace: >>CG:[call.5000.154709920.21041]:eSetCallDataConf(UniqObjID:call.5000.154709920.21041 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:09:597 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709920.21041]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:09:597 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709920.21041]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:09:603 CTIOS1-ctios Trace: >>CG:[call.5000.46855660]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855660 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855660 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ConnDevID:9103125060611 NewConnDevID:9103125060611 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855660 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105029))) 18:37:09:604 CTIOS1-ctios Trace: >>CG:[call.5000.46855660]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855660 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:420 SGID:8583 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42672 CallngDevID:9103125060611 CalldDevID:42672 LstRedirDevID:(null) AnsDevID:42672 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855660 Trnk#:0 TrnkGrp#:0) 18:37:09:604 CTIOS1-ctios Trace: [call.5000.46855660] Found CallConnection(9103125060611.1). 18:37:09:604 CTIOS1-ctios Trace: [call.5000.46855660] Found CallConnection(9103125060611.1). 18:37:09:604 CTIOS1-ctios Trace: [call.5000.2131420719.42672] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1800 18:37:09:604 CTIOS1-ctios Trace: [call.5000.2131420719.42672] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1a40 18:37:09:604 CTIOS1-ctios Trace: [call.5000.46855660] Found CallConnection(42672.0) for device 42672. 18:37:09:604 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855660.9103125060611]:eCallDataUpdateEvent,Msk(bf0002) 18:37:09:604 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855660.42672]:eCallDataUpdateEvent,Msk(3c0001) 18:37:09:604 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855660.42672]:eCallDataUpdateEvent,Msk(3c0001) 18:37:09:604 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855660.9103125060611]:eCallEstablishedEvent,Msk(bf01a6) 18:37:09:604 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420719.42672]:eButtonEnablementMaskChange,Msk(3c1800) 18:37:09:604 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420719.42672]:eButtonEnablementMaskChange,Msk(3c1a40) 18:37:09:604 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855660.42672]:eCallEstablishedEvent,Msk(3c1a40) 18:37:09:604 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855660.42672]:eCallEstablishedEvent,Msk(3c1a40) 18:37:09:622 CTIOS1-ctios Trace: [call.5000.46855660] Found CallConnection(42672.0) for device 42672. 18:37:09:663 CTIOS1-ctios Trace: >>CG:[call.5000.2131420719]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420719 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42672 RelDevID:42672 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420719) 18:37:09:663 CTIOS1-ctios Trace: [call.5000.2131420719.42672] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:37:09:663 CTIOS1-ctios Trace: [call.5000.46855660.42672] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:37:09:663 CTIOS1-ctios Trace: >>CG:[call.5000.2131420719]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420719 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41321 RelDevID:41321 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420719) 18:37:09:663 CTIOS1-ctios Trace: >>CG:[call.5000.2131420719]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420719 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41321 MsgID:eCallClearedEvent DvrKey:call.5000.2131420719) 18:37:09:663 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420719.41321]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:09:663 CTIOS1-ctios Trace: >>CG:[call.5000.2131420719]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420719 ConnDevIDTyp:0 ConnDevID:41321 MsgID:eCallEndEvent DvrKey:call.5000.2131420719) 18:37:09:663 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420719.42672]:eButtonEnablementMaskChange,Msk(3c0000) 18:37:09:663 CTIOS1-ctios Trace: [call.5000.2131420719.42672] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:37:09:663 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855660.42672]:eButtonEnablementMaskChange,Msk(bf01a6) 18:37:09:663 CTIOS1-ctios Trace: [call.5000.46855660.42672] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:37:09:663 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420719.42672]:eCallConnectionClearedEvent,Msk(3c0000) 18:37:09:663 CTIOS1-ctios Trace: Removed CallConnection(41321.0). 18:37:09:663 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420719.42672]:eCallConnectionClearedEvent,Msk(3c0000) 18:37:09:663 CTIOS1-ctios Trace: Removed CallConnection(42672.0). 18:37:09:663 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420719.41321]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:09:663 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420719 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:09:663 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420719.42672]:eCallConnectionClearedEvent,Msk(3c0000) 18:37:09:663 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420719.42672]:eCallConnectionClearedEvent,Msk(3c0000) 18:37:09:663 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420719.41321]:eCallClearedEvent,Msk(3f0000) 18:37:09:663 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420719.42672]:eCallClearedEvent,Msk(3c0000) 18:37:09:663 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420719.42672]:eCallClearedEvent,Msk(3c0000) 18:37:09:664 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420719.41321]:eCallEndEvent 18:37:09:664 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420719.42672]:eButtonEnablementMaskChange,Msk(3c0000) 18:37:09:664 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855660.42672]:eButtonEnablementMaskChange,Msk(bf01a6) 18:37:09:664 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420719.42672]:eCallEndEvent 18:37:09:664 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420719.42672]:eCallEndEvent 18:37:09:694 CTIOS1-ctios Trace: >>CG:[agent.5000.55001]:eQueryAgentStatisticsConf(IID:32370494 PrphID:5000 AGExt:42672 AGID:55001 AGInstr:42672 UniqObjID:agent.5000.55001 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5817 LogdOnTimeTdy:23700 NotRdyTimeTdy:7795 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:20 LogdOnTimeSess:1280 NotRdyTimeSess:2 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:3 IntCallsTimeSess:133 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:54 IntCallsTimeTdy:1361 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:494 AutoOutCallsTimeSess:676 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:69 AutoOutCallsTlkTimeTdy:3035 AutoOutCallsTimeTdy:4144 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:09:694 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.55001]:eOnNewAgentStatisticsEvent 18:37:09:834 CTIOS1-ctios Trace: [call.5000.198845376] Found CallConnection(21164.0) for device 21164. 18:37:09:835 CTIOS1-ctios Trace: [call.5000.198845376] Found CallConnection(21164.0) for device 21164. 18:37:09:836 CTIOS1-ctios Trace: >>CG:[call.5000.198845376]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845376 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21164 RelDevID:21164 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845376) 18:37:09:836 CTIOS1-ctios Trace: >>CG:[call.5000.198845376]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845376 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:812837379 RelDevID:812837379 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845376) 18:37:09:836 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845376.812837379]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:09:836 CTIOS1-ctios Trace: >>CG:[call.5000.198845376]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845376 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:812837379 MsgID:eCallClearedEvent DvrKey:call.5000.198845376) 18:37:09:836 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845376.21164]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:09:836 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845376.21164]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:09:836 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845376.812837379]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:09:836 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845376.21164]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:09:837 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845376.21164]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:09:837 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845376.812837379]:eCallClearedEvent,Msk(3f0000) 18:37:09:837 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845376.21164]:eCallClearedEvent,Msk(3f0000) 18:37:09:837 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845376.21164]:eCallClearedEvent,Msk(3f0000) 18:37:09:847 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:0) 18:37:09:847 CTIOS1-ctios Trace: [agent.5000.39243]: Current Wrapup Mode = 3 18:37:09:847 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:09:847 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:09:847 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:09:879 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207015 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207015 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990520) 18:37:09:883 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207016 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207016 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990521) 18:37:09:887 CTIOS1-ctios Trace: >>CG:[call.5000.46855660]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855660 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855660 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ConnDevID:9103125060611 NewConnDevID:9103125060611 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855660 ecc:(...)) 18:37:09:887 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855660.9103125060611]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:09:888 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855660.42672]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:09:888 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855660.42672]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:09:910 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:09:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:09:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:09:910 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:09:914 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:09:914 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:09:914 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:09:914 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:10:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420737]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420737 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41025 ConnDevID:41025 MsgID:eCallBeginEvent DvrKey:call.5000.2131420737) 18:37:10:041 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420737 18:37:10:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420737]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420737 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41025 CallngDevID:41025 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420737) 18:37:10:041 CTIOS1-ctios Trace: [call.5000.2131420737] CallConnection(41025.0) found DeviceID(41025) AgentID(). 18:37:10:041 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:10:042 CTIOS1-ctios Trace: Added CallConnection(41025.0). 18:37:10:042 CTIOS1-ctios Trace: [call.5000.2131420737]::CreateCallConnection(): CallConnection(41025.0) created successfully. 18:37:10:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420737]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420737 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420737 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41025 NewConnDevID:41025 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420737) 18:37:10:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420737]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420737 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41025 CallngDevID:41025 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420737) 18:37:10:042 CTIOS1-ctios Trace: [call.5000.2131420737] Found CallConnection(41025.0) for device 41025. 18:37:10:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420737]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420737 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420737 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41025 NewConnDevID:41025 RCallKeyDay:151314 RCallKeyCID:207015 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420737 ICMEntUniqID:icm.151314.207015 RCallKeySeq#:1) 18:37:10:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420737]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420737 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41025 AlrtgDevID: CallngDevID:41025 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420737 Trnk#:0 TrnkGrp#:0) 18:37:10:042 CTIOS1-ctios Trace: [call.5000.2131420737] Found CallConnection(41025.0) for device 41025. 18:37:10:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420737.41025]:eCallBeginEvent,Msk(bf0002) 18:37:10:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420737.41025]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:10:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420737.41025]:eCallDataUpdateEvent,Msk(bf0002) 18:37:10:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420737.41025]:eCallOriginatedEvent,Msk(bf0002) 18:37:10:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420737.41025]:eCallDataUpdateEvent,Msk(bf0002) 18:37:10:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420737.41025]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:10:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420737]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420737 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41025 AlrtgDevID:51044 CallngDevID:41025 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420737 Trnk#:0 TrnkGrp#:0) 18:37:10:045 CTIOS1-ctios Trace: [call.5000.2131420737] Found CallConnection(41025.0) for device 41025. 18:37:10:045 CTIOS1-ctios Trace: [call.5000.2131420737]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:10:045 CTIOS1-ctios Trace: [call.5000.2131420737] CallConnection(41025.0) found DeviceID(51044) AgentID(05230). 18:37:10:045 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:10:045 CTIOS1-ctios Trace: Added CallConnection(41025.0). 18:37:10:045 CTIOS1-ctios Trace: [call.5000.2131420737]::CreateCallConnection(): CallConnection(41025.0) created successfully. 18:37:10:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420737]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420737 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420737 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41025 NewConnDevID:41025 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420737 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105029))) 18:37:10:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420737]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420737 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41025 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420737 Trnk#:0 TrnkGrp#:0) 18:37:10:045 CTIOS1-ctios Trace: [call.5000.2131420737] Found CallConnection(41025.0). 18:37:10:045 CTIOS1-ctios Trace: [call.5000.2131420737] Found CallConnection(41025.0). 18:37:10:045 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:10:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420737]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420737 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420737) 18:37:10:045 CTIOS1-ctios Trace: [call.5000.2131420737] Found CallConnection(51044.0). 18:37:10:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420737.51044]:eCallBeginEvent 18:37:10:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420737.41025]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:10:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420737.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:10:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420737.41025]:eCallDataUpdateEvent,Msk(bf0002) 18:37:10:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420737.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:10:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420737.41025]:eCallEstablishedEvent,Msk(bf01a6) 18:37:10:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420737.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:10:046 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:10:046 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:10:046 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:10:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420737.41025]: eCallHeldEvent,Msk(bf0126) 18:37:10:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420737.51044]: eCallHeldEvent,Msk(bf000a) 18:37:10:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420738]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420738 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41026 ConnDevID:41026 MsgID:eCallBeginEvent DvrKey:call.5000.2131420738) 18:37:10:047 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420738 18:37:10:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420738]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420738 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41026 CallngDevID:41026 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420738) 18:37:10:047 CTIOS1-ctios Trace: [call.5000.2131420738] CallConnection(41026.0) found DeviceID(41026) AgentID(). 18:37:10:047 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:10:047 CTIOS1-ctios Trace: Added CallConnection(41026.0). 18:37:10:047 CTIOS1-ctios Trace: [call.5000.2131420738]::CreateCallConnection(): CallConnection(41026.0) created successfully. 18:37:10:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420738.41026]:eCallBeginEvent,Msk(bf0002) 18:37:10:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420738.41026]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:10:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420738]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420738 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420738 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41026 NewConnDevID:41026 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420738) 18:37:10:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420738]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420738 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41026 CallngDevID:41026 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420738) 18:37:10:050 CTIOS1-ctios Trace: [call.5000.2131420738] Found CallConnection(41026.0) for device 41026. 18:37:10:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420738]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420738 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420738 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41026 NewConnDevID:41026 RCallKeyDay:151314 RCallKeyCID:207016 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420738 ICMEntUniqID:icm.151314.207016 RCallKeySeq#:1) 18:37:10:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420738]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420738 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41026 AlrtgDevID: CallngDevID:41026 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420738 Trnk#:0 TrnkGrp#:0) 18:37:10:050 CTIOS1-ctios Trace: [call.5000.2131420738] Found CallConnection(41026.0) for device 41026. 18:37:10:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420738]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420738 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41026 AlrtgDevID:51023 CallngDevID:41026 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420738 Trnk#:0 TrnkGrp#:0) 18:37:10:050 CTIOS1-ctios Trace: [call.5000.2131420738] Found CallConnection(41026.0) for device 41026. 18:37:10:050 CTIOS1-ctios Trace: [call.5000.2131420738]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:10:050 CTIOS1-ctios Trace: [call.5000.2131420738] CallConnection(41026.0) found DeviceID(51023) AgentID(33632). 18:37:10:050 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:10:050 CTIOS1-ctios Trace: Added CallConnection(41026.0). 18:37:10:050 CTIOS1-ctios Trace: [call.5000.2131420738]::CreateCallConnection(): CallConnection(41026.0) created successfully. 18:37:10:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420738]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420738 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420738 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41026 NewConnDevID:41026 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420738 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105029))) 18:37:10:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420738]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420738 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41026 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420738 Trnk#:0 TrnkGrp#:0) 18:37:10:051 CTIOS1-ctios Trace: [call.5000.2131420738] Found CallConnection(41026.0). 18:37:10:051 CTIOS1-ctios Trace: [call.5000.2131420738] Found CallConnection(41026.0). 18:37:10:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420738.41026]:eCallDataUpdateEvent,Msk(bf0002) 18:37:10:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420738.41026]:eCallOriginatedEvent,Msk(bf0002) 18:37:10:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420738.41026]:eCallDataUpdateEvent,Msk(bf0002) 18:37:10:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420738.41026]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:10:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420738.51023]:eCallBeginEvent 18:37:10:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420738.41026]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:10:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420738.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:10:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420738.41026]:eCallDataUpdateEvent,Msk(bf0002) 18:37:10:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420738.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:10:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420738.41026]:eCallEstablishedEvent,Msk(bf01a6) 18:37:10:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420738.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:10:053 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:10:053 CTIOS1-ctios Trace: >>CG:[call.5000.2131420738]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420738 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420738) 18:37:10:053 CTIOS1-ctios Trace: [call.5000.2131420738] Found CallConnection(51023.0). 18:37:10:053 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:10:053 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:10:053 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:10:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420738.41026]: eCallHeldEvent,Msk(bf0126) 18:37:10:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420738.51023]: eCallHeldEvent,Msk(bf000a) 18:37:10:108 CTIOS1-ctios Trace: >>CG:[call.5000.2131420737]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420737 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420737 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41025 NewConnDevID:41025 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420737 ecc:(...)) 18:37:10:108 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420737.41025]:eCallDataUpdateEvent,Msk(bf0126) 18:37:10:108 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420737.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:10:113 CTIOS1-ctios Trace: >>CG:[call.5000.2131420738]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420738 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420738 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41026 NewConnDevID:41026 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420738 ecc:(...)) 18:37:10:113 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420738.41026]:eCallDataUpdateEvent,Msk(bf0126) 18:37:10:113 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420738.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:10:177 CTIOS1-ctios Trace: >>CG:[agent.5000.42694]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9691 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42265 AGID:42694 AGInstr:42265 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42694 AGAvailStatus:0) 18:37:10:177 CTIOS1-ctios Trace: >>CG:[call.5000.46855659]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855659 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855659 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04237510886 NewConnDevID:04237510886 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855659 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105029))) 18:37:10:178 CTIOS1-ctios Trace: >>CG:[call.5000.46855659]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855659 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42265 CallngDevID:04237510886 CalldDevID:42265 LstRedirDevID:(null) AnsDevID:42265 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855659 Trnk#:0 TrnkGrp#:0) 18:37:10:178 CTIOS1-ctios Trace: [call.5000.46855659] Found CallConnection(04237510886.1). 18:37:10:178 CTIOS1-ctios Trace: [call.5000.46855659] Found CallConnection(04237510886.1). 18:37:10:178 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42694]:eAgentStateEvent(eTalking),Msk(0) 18:37:10:178 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42694]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:10:178 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42694]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:10:178 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42694]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:10:178 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42694]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:10:179 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42694]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:10:179 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42694]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:10:179 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42694]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:10:179 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855659.04237510886]:eCallDataUpdateEvent,Msk(bf0002) 18:37:10:179 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855659.42265]:eCallDataUpdateEvent,Msk(3f0001) 18:37:10:179 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855659.04237510886]:eCallEstablishedEvent,Msk(bf01a6) 18:37:10:179 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855659.42265]:eCallEstablishedEvent,Msk(bf01a6) 18:37:10:314 CTIOS1-ctios Trace: ->RCV[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4) a=48300][call.5000.46855413.42524]:eSingleStepTransferRequest 18:37:10:341 CTIOS1-ctios Trace: >>CG:[agent.5000.6563]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:591 SGID:9683 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8700 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21046 AGID:6563 AGInstr:21046 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6563 AGAvailStatus:0) 18:37:10:341 CTIOS1-ctios Trace: >>CG:[call.5000.154709300]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709300 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:21046 RetrvDevID:21046 MsgID:eCallRetrievedEvent DvrKey:call.5000.154709300) 18:37:10:341 CTIOS1-ctios Trace: [call.5000.154709300] Found CallConnection(21046.0). 18:37:10:342 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6563]:eAgentStateEvent(eTalking),Msk(0) 18:37:10:342 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6563]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:10:342 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709300.2136622446]:eCallRetrievedEvent,Msk(bf01a6) 18:37:10:342 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709300.21046]:eCallRetrievedEvent,Msk(bf01a6) 18:37:10:420 CTIOS1-ctios Trace: >>CG:[call.5000.2131420737]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420737 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420737) 18:37:10:420 CTIOS1-ctios Trace: >>CG:[call.5000.2131420737]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420737 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41025 RelDevID:41025 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420737) 18:37:10:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420737.41025]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:10:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420737.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:10:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420737.41025]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:10:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420737.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:10:420 CTIOS1-ctios Trace: >>CG:[call.5000.2131420737]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420737 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41025 MsgID:eCallClearedEvent DvrKey:call.5000.2131420737) 18:37:10:421 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420737.41025]:eCallClearedEvent,Msk(3f0000) 18:37:10:421 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420737.51044]:eCallClearedEvent,Msk(3f0000) 18:37:10:421 CTIOS1-ctios Trace: >>CG:[call.5000.2131420737]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420737 ConnDevIDTyp:0 ConnDevID:41025 MsgID:eCallEndEvent DvrKey:call.5000.2131420737) 18:37:10:421 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:10:421 CTIOS1-ctios Trace: Removed CallConnection(41025.0). 18:37:10:421 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:10:421 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420737 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:10:421 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420737.41025]:eCallEndEvent 18:37:10:421 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420737.51044]:eCallEndEvent 18:37:10:421 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:10:422 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:10:422 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:10:450 CTIOS1-ctios Trace: [call.5000.46855413] Found CallConnection(42524.0) for device 42524. 18:37:10:454 CTIOS1-ctios Trace: [call.5000.46855413] Found CallConnection(42524.0) for device 42524. 18:37:10:454 CTIOS1-ctios Trace: >>CG:[call.5000.2131420739]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420739 CallTyp:12 ConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:04236670037 DNIS:81112 CallrEntrDig:81112 ConnDevID:42524 RCallKeyDay:151314 RCallKeyCID:206200 MsgID:eCallBeginEvent DvrKey:call.5000.2131420739 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429104970)) ICMEntUniqID:icm.151314.206200 RCallKeySeq#:3) 18:37:10:454 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420739 18:37:10:455 CTIOS1-ctios Trace: >>CG:[call.5000.46855413]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855413 NumParties:1 SecDevIDTyp:0 SecCID:2131420739 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:04236670037 SecDevID:42524 TfrgDevID:42524 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46855413ConnectedParty[1]:(ConnPtyCID:46855413 ConnPtyDevIDTyp:1 ConnPtyDevID:04236670037)) 18:37:10:455 CTIOS1-ctios Trace: [call.5000.46855413] Found CallConnection(42524.0). 18:37:10:455 CTIOS1-ctios Trace: >>CG:[call.5000.2131420739]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855413 NumParties:1 SecDevIDTyp:0 SecCID:2131420739 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:04236670037 SecDevID:42524 TfrgDevID:42524 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420739ConnectedParty[1]:(ConnPtyCID:46855413 ConnPtyDevIDTyp:1 ConnPtyDevID:04236670037)) 18:37:10:455 CTIOS1-ctios Trace: [call.5000.2131420739]::FindTransferCommonDeviceID Calls [call.5000.46855413] and [call.5000.2131420739] do not appear to have a common Device. Tranferring Device [42524] is set as common device 18:37:10:455 CTIOS1-ctios Trace: [call.5000.46855413] Found CallConnection(42524.0). 18:37:10:455 CTIOS1-ctios Trace: [call.5000.46855413] Found CallConnection(42524.0). 18:37:10:455 CTIOS1-ctios Trace: Removed CallConnection(42524.0). 18:37:10:455 CTIOS1-ctios Trace: Added CallConnection(04236670037.1). 18:37:10:455 CTIOS1-ctios Trace: [call.5000.2131420739] Moved CallConnection[04236670037.1] from [call.5000.46855413] to [call.5000.2131420739]. 18:37:10:455 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855413.42524]:eCallTransferredEvent,Msk(bf01a6) 18:37:10:455 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855413.42524]:eCallTransferredEvent,Msk(bf01a6) 18:37:10:455 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855413.42524]:eCallTransferredEvent,Msk(bf01a6) 18:37:10:456 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855413.42524]:eCallTransferredEvent,Msk(bf01a6) 18:37:10:456 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855413.42524]:eCallEndEvent 18:37:10:456 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855413.42524]:eCallEndEvent 18:37:10:456 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855413.04236670037]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:10:456 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420739.04236670037]:eCallTransferredEvent,Msk(bf01a6) 18:37:10:456 CTIOS1-ctios Trace: >>CG:[call.5000.2131420739]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420739 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420739 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:42524 NewConnDevID:04236670037 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420739) 18:37:10:456 CTIOS1-ctios Trace: >>CG:[call.5000.2131420739]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420739 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:04236670037 RelDevID:04236670037 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420739) 18:37:10:456 CTIOS1-ctios Trace: >>CG:[call.5000.2131420739]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420739 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42524 MsgID:eCallClearedEvent DvrKey:call.5000.2131420739) 18:37:10:456 CTIOS1-ctios Trace: >>CG:[call.5000.2131420739]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420739 ConnDevIDTyp:1 ConnDevID:04236670037 MsgID:eCallEndEvent DvrKey:call.5000.2131420739) 18:37:10:456 CTIOS1-ctios Trace: >>CG:[call.5000.46855413]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855413 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:04236670037 MsgID:eCallClearedEvent DvrKey:call.5000.46855413) 18:37:10:456 CTIOS1-ctios Trace: >>CG:[agent.5000.48300]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:608 SGID:6056 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10290 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42524 AGID:48300 AGInstr:42524 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48300 AGAvailStatus:0) 18:37:10:456 CTIOS1-ctios Trace: Removed CallConnection(04236670037.1). 18:37:10:456 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420739.04236670037]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:10:456 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420739 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:10:456 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420739.04236670037]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:10:456 CTIOS1-ctios Trace: [agent.5000.48300]: Current Wrapup Mode = 3 18:37:10:456 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420739.04236670037]:eCallClearedEvent,Msk(3f0000) 18:37:10:456 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420739.04236670037]:eCallEndEvent 18:37:10:456 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48300]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:37:10:457 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48300]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:37:10:457 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32370496 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5070 LogdOnTimeTdy:9364 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:246 LogdOnTimeSess:618 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:10:467 CTIOS1-ctios Trace: >>CG:[call.5000.2131420738]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420738 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420738) 18:37:10:467 CTIOS1-ctios Trace: >>CG:[call.5000.2131420738]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420738 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41026 RelDevID:41026 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420738) 18:37:10:467 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420738.41026]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:10:467 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420738.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:10:467 CTIOS1-ctios Trace: >>CG:[call.5000.2131420738]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420738 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41026 MsgID:eCallClearedEvent DvrKey:call.5000.2131420738) 18:37:10:467 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420738.41026]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:10:467 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420738.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:10:467 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420738.41026]:eCallClearedEvent,Msk(3f0000) 18:37:10:467 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420738.51023]:eCallClearedEvent,Msk(3f0000) 18:37:10:467 CTIOS1-ctios Trace: >>CG:[call.5000.2131420738]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420738 ConnDevIDTyp:0 ConnDevID:41026 MsgID:eCallEndEvent DvrKey:call.5000.2131420738) 18:37:10:467 CTIOS1-ctios Trace: Removed CallConnection(41026.0). 18:37:10:467 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:10:467 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420738 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:10:468 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420738.41026]:eCallEndEvent 18:37:10:468 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:10:468 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420738.51023]:eCallEndEvent 18:37:10:468 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:10:468 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:10:468 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:10:490 CTIOS1-ctios Trace: >>CG:[agent.5000.48300]:eQueryAgentStatisticsConf(IID:32370497 PrphID:5000 AGExt:42524 AGID:48300 AGInstr:42524 UniqObjID:agent.5000.48300 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:749 LogdOnTimeTdy:9398 NotRdyTimeTdy:520 AGOutCallsTdy:2 AGOutCallsTlkTimeTdy:37 AGOutCallsTimeTdy:37 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:55 HdlCallsTlkTimeTdy:7640 HdlCallsTimeTdy:7979 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:749 LogdOnTimeSess:9351 NotRdyTimeSess:475 AGOutCallsSess:2 AGOutCallsTlkTimeSess:37 AGOutCallsTimeSess:37 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:55 HdlCallsTlkTimeSess:7640 HdlCallsTimeSess:7979 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:339 HdlCallsAftCallTimeTdy:339 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:37:10:491 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48300]:eOnNewAgentStatisticsEvent 18:37:10:502 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32370498 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5907 LogdOnTimeTdy:9269 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5907 LogdOnTimeSess:9269 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:10:597 CTIOS1-ctios Trace: [call.5000.154709300] Found CallConnection(21046.0) for device 21046. 18:37:10:603 CTIOS1-ctios Trace: [call.5000.154709300] Found CallConnection(21046.0) for device 21046. 18:37:10:646 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:37:10:646 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:37:10:646 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:10:647 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:10:647 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:10:647 CTIOS1-ctios Trace: >>CG:[call.5000.46855663]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855663 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42037 ConnDevID:42037 MsgID:eCallBeginEvent DvrKey:call.5000.46855663 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105030))) 18:37:10:647 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:10:647 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855663 18:37:10:647 CTIOS1-ctios Trace: >>CG:[call.5000.46855663]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855663 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42037 CallngDevID:42037 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855663) 18:37:10:647 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:10:647 CTIOS1-ctios Trace: [call.5000.46855663] CallConnection(42037.0) found DeviceID(42037) AgentID(48558). 18:37:10:647 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:10:647 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:10:647 CTIOS1-ctios Trace: Added CallConnection(42037.0). 18:37:10:647 CTIOS1-ctios Trace: [call.5000.46855663]::CreateCallConnection(): CallConnection(42037.0) created successfully. 18:37:10:647 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:10:647 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855663.42037]:eCallBeginEvent,Msk(bf0002) 18:37:10:647 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:0) 18:37:10:647 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855663.42037]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:10:648 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:37:10:648 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:10:648 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:10:648 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:10:648 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:10:648 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:10:648 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:10:648 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:10:723 CTIOS1-ctios Trace: [call.5000.46855659] Found CallConnection(42265.0) for device 42265. 18:37:10:766 CTIOS1-ctios Trace: [call.5000.46855659] Found CallConnection(42265.0) for device 42265. 18:37:10:935 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154709300.21046]:eSetCallDataRequest 18:37:10:961 CTIOS1-ctios Trace: ->RCV[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3) a=12848][agent.5000.12848]:eSetAgentStateRequest(eAvailable) 18:37:10:996 CTIOS1-ctios Trace: >>CG:[call.5000.154709300.21046]:eSetCallDataConf(UniqObjID:call.5000.154709300.21046 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:11:023 CTIOS1-ctios Trace: >>CG:[call.5000.46853900]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46853900 ConnDevIDTyp:0 ConnDevID:51109 MsgID:eCallEndEvent DvrKey:call.5000.46853900) 18:37:11:024 CTIOS1-ctios Trace: Removed CallConnection(910476331325.1). 18:37:11:024 CTIOS1-ctios Trace: Removed CallConnection(51109.0). 18:37:11:024 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46853900 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:11:024 CTIOS1-ctios Trace: >>CG:[agent.5000.12848]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8837 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51109 AGID:12848 AGInstr:51109 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12848 AGAvailStatus:1) 18:37:11:024 CTIOS1-ctios Trace: <-SND[37096][call.5000.46853900.910476331325]:eCallEndEvent 18:37:11:024 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46853900.51109]:eCallEndEvent 18:37:11:024 CTIOS1-ctios Trace: <-SND[37096][call.5000.46853900.51109]:eCallEndEvent 18:37:11:024 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12848]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:11:024 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12848]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:11:024 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12848]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:024 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12848]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:025 CTIOS1-ctios Trace: >>CG:[agent.5000.12848]:eSetAgentStateConf(UniqObjID:agent.5000.12848 MsgID:eSetAgentStateConf TgtCILClntID:FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)) 18:37:11:025 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12848]:eSetAgentStateConf 18:37:11:055 CTIOS1-ctios Trace: >>CG:[agent.5000.12848]:eQueryAgentStatisticsConf(IID:32370501 PrphID:5000 AGExt:51109 AGID:12848 AGInstr:51109 UniqObjID:agent.5000.12848 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1167 LogdOnTimeTdy:9077 NotRdyTimeTdy:5177 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:114 LogdOnTimeSess:3193 NotRdyTimeSess:490 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:10 AutoOutCallsTlkTimeSess:1530 AutoOutCallsTimeSess:2271 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:12 AutoOutCallsTlkTimeTdy:1568 AutoOutCallsTimeTdy:2350 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTim 18:37:11:055 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12848]:eOnNewAgentStatisticsEvent 18:37:11:168 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:0) 18:37:11:168 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:37:11:168 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:11:168 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:11:169 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:11:170 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:11:170 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:11:170 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:11:170 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:11:201 CTIOS1-ctios Trace: >>CG:[agent.5000.48420]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10473 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42092 AGID:48420 AGInstr:42092 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48420 AGAvailStatus:0) 18:37:11:201 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:37:11:201 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:11:201 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:11:201 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:11:201 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:11:202 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:11:202 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:11:202 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:11:220 CTIOS1-ctios Trace: >>CG:[call.5000.46855663]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855663 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42037 RelDevID:42037 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855663) 18:37:11:220 CTIOS1-ctios Trace: >>CG:[call.5000.46855663]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855663 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42037 MsgID:eCallClearedEvent DvrKey:call.5000.46855663) 18:37:11:220 CTIOS1-ctios Trace: >>CG:[call.5000.46855663]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855663 ConnDevIDTyp:0 ConnDevID:42037 MsgID:eCallEndEvent DvrKey:call.5000.46855663) 18:37:11:221 CTIOS1-ctios Trace: Removed CallConnection(42037.0). 18:37:11:221 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855663 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:11:221 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855663.42037]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:11:221 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855663.42037]:eCallClearedEvent,Msk(3f0000) 18:37:11:221 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855663.42037]:eCallEndEvent 18:37:11:221 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:37:11:221 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:11:222 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:222 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:222 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:222 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:222 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:223 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:223 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:384 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:37:11:385 CTIOS1-ctios Trace: >>CG:[call.5000.46855666]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855666 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42037 ConnDevID:42037 MsgID:eCallBeginEvent DvrKey:call.5000.46855666 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105030))) 18:37:11:385 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855666 18:37:11:385 CTIOS1-ctios Trace: >>CG:[call.5000.46855666]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855666 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42037 CallngDevID:42037 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855666) 18:37:11:385 CTIOS1-ctios Trace: [call.5000.46855666] CallConnection(42037.0) found DeviceID(42037) AgentID(48558). 18:37:11:385 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:11:385 CTIOS1-ctios Trace: Added CallConnection(42037.0). 18:37:11:385 CTIOS1-ctios Trace: [call.5000.46855666]::CreateCallConnection(): CallConnection(42037.0) created successfully. 18:37:11:385 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:0) 18:37:11:385 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:37:11:386 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:386 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:386 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:386 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:386 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:386 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:386 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:386 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855666.42037]:eCallBeginEvent,Msk(bf0002) 18:37:11:386 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855666.42037]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:11:386 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:37:11:386 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:386 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:386 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:387 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:387 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:387 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:387 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:411 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:37:11:411 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:37:11:411 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:412 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:412 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:412 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:412 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:412 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:412 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:412 CTIOS1-ctios Trace: >>CG:[call.5000.46855667]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855667 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46855667 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105031))) 18:37:11:412 CTIOS1-ctios Trace: >>CG:[call.5000.46855667]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855667 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855667) 18:37:11:412 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855667 18:37:11:412 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:37:11:412 CTIOS1-ctios Trace: [call.5000.46855667] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:37:11:412 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:11:412 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:37:11:412 CTIOS1-ctios Trace: [call.5000.46855667]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:37:11:412 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:37:11:412 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:412 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:413 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:413 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855667.42062]:eCallBeginEvent,Msk(bf0002) 18:37:11:413 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:413 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:413 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:413 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:413 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855667.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:11:428 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:1) 18:37:11:429 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:11:429 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:429 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:429 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:429 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:429 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:429 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:429 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:557 CTIOS1-ctios Trace: >>CG:[call.5000.46855666]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855666 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42037 RelDevID:42037 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855666) 18:37:11:557 CTIOS1-ctios Trace: >>CG:[call.5000.46855666]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855666 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42037 MsgID:eCallClearedEvent DvrKey:call.5000.46855666) 18:37:11:557 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855666.42037]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:11:557 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855666.42037]:eCallClearedEvent,Msk(3f0000) 18:37:11:558 CTIOS1-ctios Trace: >>CG:[call.5000.46855666]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855666 ConnDevIDTyp:0 ConnDevID:42037 MsgID:eCallEndEvent DvrKey:call.5000.46855666) 18:37:11:558 CTIOS1-ctios Trace: Removed CallConnection(42037.0). 18:37:11:558 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855666 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:11:558 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855666.42037]:eCallEndEvent 18:37:11:558 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:37:11:558 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:11:559 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:559 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:559 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:559 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:559 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:559 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:559 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:570 CTIOS1-ctios Trace: >>CG:[call.5000.46855667]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855667 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855667) 18:37:11:570 CTIOS1-ctios Trace: >>CG:[call.5000.46855667]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855667 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46855667) 18:37:11:570 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855667.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:11:570 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855667.42062]:eCallClearedEvent,Msk(3f0000) 18:37:11:570 CTIOS1-ctios Trace: >>CG:[call.5000.46855667]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855667 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46855667) 18:37:11:570 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:37:11:570 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855667 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:11:570 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:37:11:571 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855667.42062]:eCallEndEvent 18:37:11:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:11:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:571 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:571 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:571 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:579 CTIOS1-ctios Trace: >>CG:[agent.5000.48420]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10473 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42092 AGID:48420 AGInstr:42092 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48420 AGAvailStatus:1) 18:37:11:579 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:11:579 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:579 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:580 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:580 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:580 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:580 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:580 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:11:601 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32370502 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4247 LogdOnTimeTdy:16748 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2711 LogdOnTimeSess:4615 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:306 IntCallsTimeSess:104 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:316 IntCallsTimeTdy:106 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:37:11:825 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:37:11:825 CTIOS1-ctios Trace: >>CG:[call.5000.46855668]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855668 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42037 ConnDevID:42037 MsgID:eCallBeginEvent DvrKey:call.5000.46855668 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105031))) 18:37:11:825 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855668 18:37:11:825 CTIOS1-ctios Trace: >>CG:[call.5000.46855668]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855668 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42037 CallngDevID:42037 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855668) 18:37:11:825 CTIOS1-ctios Trace: [call.5000.46855668] CallConnection(42037.0) found DeviceID(42037) AgentID(48558). 18:37:11:825 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:11:825 CTIOS1-ctios Trace: Added CallConnection(42037.0). 18:37:11:825 CTIOS1-ctios Trace: [call.5000.46855668]::CreateCallConnection(): CallConnection(42037.0) created successfully. 18:37:11:825 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:0) 18:37:11:826 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:37:11:826 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:826 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:826 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:826 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:827 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:827 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:827 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:827 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855668.42037]:eCallBeginEvent,Msk(bf0002) 18:37:11:827 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855668.42037]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:11:827 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:37:11:827 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:827 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:827 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:827 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:827 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:827 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:827 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:897 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207035 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207035 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990543) 18:37:11:898 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51109 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207036 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207036 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990544) 18:37:11:899 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207037 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207037 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990545) 18:37:11:899 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][]:eAgentPrecallEvent 18:37:11:924 CTIOS1-ctios Trace: >>CG:[agent.5000.10588]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9135 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51081 AGID:10588 AGInstr:51081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10588 AGAvailStatus:1) 18:37:11:924 CTIOS1-ctios Trace: >>CG:[call.5000.46855669]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855669 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51081 ConnDevID:51081 MsgID:eCallBeginEvent DvrKey:call.5000.46855669 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105031))) 18:37:11:924 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855669 18:37:11:924 CTIOS1-ctios Trace: >>CG:[call.5000.46855669]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855669 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51081 CallngDevID:51081 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855669) 18:37:11:924 CTIOS1-ctios Trace: [call.5000.46855669] CallConnection(51081.0) found DeviceID(51081) AgentID(10588). 18:37:11:924 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:11:924 CTIOS1-ctios Trace: Added CallConnection(51081.0). 18:37:11:924 CTIOS1-ctios Trace: [call.5000.46855669]::CreateCallConnection(): CallConnection(51081.0) created successfully. 18:37:11:924 CTIOS1-ctios Trace: >>CG:[agent.5000.10588]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9135 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51081 AGID:10588 AGInstr:51081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10588 AGAvailStatus:0) 18:37:11:924 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10588]:eAgentStateEvent(eTalking),Msk(0) 18:37:11:925 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10588]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:925 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10588]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:925 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855669.51081]:eCallBeginEvent,Msk(bf0002) 18:37:11:925 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855669.51081]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:11:925 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10588]:eAgentStateEvent(eTalking),Msk(0) 18:37:11:925 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10588]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:925 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10588]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:11:927 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:11:927 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:11:927 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:11:928 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:11:930 CTIOS1-ctios Trace: >>CG:[agent.5000.12848]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:8837 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51109 AGID:12848 AGInstr:51109 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12848 AGAvailStatus:0) 18:37:11:930 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:11:930 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12848]:eAgentStateEvent(eReserved),Msk(0) 18:37:11:930 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12848]:eAgentStateEvent(eReserved),Msk(0) 18:37:11:930 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12848]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:11:930 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12848]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:11:930 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:11:930 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:11:930 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:12:013 CTIOS1-ctios Trace: ->RCV[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4) a=48300][agent.5000.48300]:eSetAgentStateRequest(eAvailable) 18:37:12:057 CTIOS1-ctios Trace: >>CG:[call.5000.2131420740]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420740 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41037 ConnDevID:41037 MsgID:eCallBeginEvent DvrKey:call.5000.2131420740) 18:37:12:057 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420740 18:37:12:057 CTIOS1-ctios Trace: >>CG:[call.5000.2131420740]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420740 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41037 CallngDevID:41037 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420740) 18:37:12:057 CTIOS1-ctios Trace: [call.5000.2131420740] CallConnection(41037.0) found DeviceID(41037) AgentID(). 18:37:12:057 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:12:057 CTIOS1-ctios Trace: Added CallConnection(41037.0). 18:37:12:057 CTIOS1-ctios Trace: [call.5000.2131420740]::CreateCallConnection(): CallConnection(41037.0) created successfully. 18:37:12:057 CTIOS1-ctios Trace: >>CG:[call.5000.2131420740]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420740 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420740 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41037 NewConnDevID:41037 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420740) 18:37:12:057 CTIOS1-ctios Trace: >>CG:[call.5000.2131420740]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420740 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41037 CallngDevID:41037 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420740) 18:37:12:057 CTIOS1-ctios Trace: [call.5000.2131420740] Found CallConnection(41037.0) for device 41037. 18:37:12:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420740.41037]:eCallBeginEvent,Msk(bf0002) 18:37:12:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420740.41037]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:12:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420740.41037]:eCallDataUpdateEvent,Msk(bf0002) 18:37:12:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420740.41037]:eCallOriginatedEvent,Msk(bf0002) 18:37:12:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420740]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420740 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420740 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41037 NewConnDevID:41037 RCallKeyDay:151314 RCallKeyCID:207035 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420740 ICMEntUniqID:icm.151314.207035 RCallKeySeq#:1) 18:37:12:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420740]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420740 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41037 AlrtgDevID: CallngDevID:41037 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420740 Trnk#:0 TrnkGrp#:0) 18:37:12:060 CTIOS1-ctios Trace: [call.5000.2131420740] Found CallConnection(41037.0) for device 41037. 18:37:12:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420740]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420740 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41037 AlrtgDevID:51044 CallngDevID:41037 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420740 Trnk#:0 TrnkGrp#:0) 18:37:12:060 CTIOS1-ctios Trace: [call.5000.2131420740] Found CallConnection(41037.0) for device 41037. 18:37:12:060 CTIOS1-ctios Trace: [call.5000.2131420740]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:12:060 CTIOS1-ctios Trace: [call.5000.2131420740] CallConnection(41037.0) found DeviceID(51044) AgentID(05230). 18:37:12:060 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:12:060 CTIOS1-ctios Trace: Added CallConnection(41037.0). 18:37:12:060 CTIOS1-ctios Trace: [call.5000.2131420740]::CreateCallConnection(): CallConnection(41037.0) created successfully. 18:37:12:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420740]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420740 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420740 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41037 NewConnDevID:41037 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420740 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105031))) 18:37:12:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420740]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420740 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41037 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420740 Trnk#:0 TrnkGrp#:0) 18:37:12:061 CTIOS1-ctios Trace: [call.5000.2131420740] Found CallConnection(41037.0). 18:37:12:061 CTIOS1-ctios Trace: [call.5000.2131420740] Found CallConnection(41037.0). 18:37:12:061 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:12:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420740]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420740 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420740) 18:37:12:061 CTIOS1-ctios Trace: [call.5000.2131420740] Found CallConnection(51044.0). 18:37:12:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420740.41037]:eCallDataUpdateEvent,Msk(bf0002) 18:37:12:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420740.41037]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:12:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420740.51044]:eCallBeginEvent 18:37:12:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420740.41037]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:12:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420740.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:12:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420740.41037]:eCallDataUpdateEvent,Msk(bf0002) 18:37:12:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420740.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:12:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420740.41037]:eCallEstablishedEvent,Msk(bf01a6) 18:37:12:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420740.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:12:063 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:12:063 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:12:063 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:12:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420740.41037]: eCallHeldEvent,Msk(bf0126) 18:37:12:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420740.51044]: eCallHeldEvent,Msk(bf000a) 18:37:12:065 CTIOS1-ctios Trace: >>CG:[call.5000.2131420741]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420741 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41038 ConnDevID:41038 MsgID:eCallBeginEvent DvrKey:call.5000.2131420741) 18:37:12:065 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420741 18:37:12:065 CTIOS1-ctios Trace: >>CG:[call.5000.2131420741]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420741 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41038 CallngDevID:41038 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420741) 18:37:12:065 CTIOS1-ctios Trace: [call.5000.2131420741] CallConnection(41038.0) found DeviceID(41038) AgentID(). 18:37:12:065 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:12:065 CTIOS1-ctios Trace: Added CallConnection(41038.0). 18:37:12:065 CTIOS1-ctios Trace: [call.5000.2131420741]::CreateCallConnection(): CallConnection(41038.0) created successfully. 18:37:12:065 CTIOS1-ctios Trace: >>CG:[call.5000.2131420741]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420741 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420741 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51109 ConnDevID:41038 NewConnDevID:41038 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420741) 18:37:12:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420741.41038]:eCallBeginEvent,Msk(bf0002) 18:37:12:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420741.41038]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:12:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420741]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420741 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41038 CallngDevID:41038 CalldDevID:51109 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420741) 18:37:12:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420741.41038]:eCallDataUpdateEvent,Msk(bf0002) 18:37:12:066 CTIOS1-ctios Trace: [call.5000.2131420741] Found CallConnection(41038.0) for device 41038. 18:37:12:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420741.41038]:eCallOriginatedEvent,Msk(bf0002) 18:37:12:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420741]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420741 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420741 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51109 Dialed#:45381 ConnDevID:41038 NewConnDevID:41038 RCallKeyDay:151314 RCallKeyCID:207036 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420741 ICMEntUniqID:icm.151314.207036 RCallKeySeq#:1) 18:37:12:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420741]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420741 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41038 AlrtgDevID: CallngDevID:41038 CalldDevID:51109 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420741 Trnk#:0 TrnkGrp#:0) 18:37:12:066 CTIOS1-ctios Trace: [call.5000.2131420741] Found CallConnection(41038.0) for device 41038. 18:37:12:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420741]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420741 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41038 AlrtgDevID:51109 CallngDevID:41038 CalldDevID:51109 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420741 Trnk#:0 TrnkGrp#:0) 18:37:12:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420741]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420741 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420741 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41038 NewConnDevID:41038 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420741 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105031))) 18:37:12:066 CTIOS1-ctios Trace: [call.5000.2131420741] Found CallConnection(41038.0) for device 41038. 18:37:12:066 CTIOS1-ctios Trace: [call.5000.2131420741]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51109. 18:37:12:066 CTIOS1-ctios Trace: [call.5000.2131420741] CallConnection(41038.0) found DeviceID(51109) AgentID(12848). 18:37:12:066 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:12:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420741]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420741 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51109 CallngDevID:41038 CalldDevID:51109 LstRedirDevID:(null) AnsDevID:51109 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420741 Trnk#:0 TrnkGrp#:0) 18:37:12:066 CTIOS1-ctios Trace: Added CallConnection(41038.0). 18:37:12:066 CTIOS1-ctios Trace: [call.5000.2131420741]::CreateCallConnection(): CallConnection(41038.0) created successfully. 18:37:12:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420741.41038]:eCallDataUpdateEvent,Msk(bf0002) 18:37:12:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420741.41038]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:12:066 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420741.51109]:eCallBeginEvent 18:37:12:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420741.51109]:eCallBeginEvent 18:37:12:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420741.41038]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:12:066 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420741.51109]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:12:066 CTIOS1-ctios Trace: [call.5000.2131420741] Found CallConnection(41038.0). 18:37:12:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420741.51109]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:12:067 CTIOS1-ctios Trace: [call.5000.2131420741] Found CallConnection(41038.0). 18:37:12:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420741.41038]:eCallDataUpdateEvent,Msk(bf0002) 18:37:12:067 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420741.51109]:eCallDataUpdateEvent,Msk(3f0001) 18:37:12:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420741.51109]:eCallDataUpdateEvent,Msk(3f0001) 18:37:12:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420741.41038]:eCallEstablishedEvent,Msk(bf01a6) 18:37:12:067 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420741.51109]:eCallEstablishedEvent,Msk(bf01a6) 18:37:12:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420741.51109]:eCallEstablishedEvent,Msk(bf01a6) 18:37:12:074 CTIOS1-ctios Trace: >>CG:[agent.5000.12848]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8837 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51109 AGID:12848 AGInstr:51109 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12848 AGAvailStatus:0) 18:37:12:074 CTIOS1-ctios Trace: >>CG:[call.5000.2131420741]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420741 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51109 HldgDevID:51109 MsgID:eCallHeldEvent DvrKey:call.5000.2131420741) 18:37:12:074 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12848]:eAgentStateEvent(eTalking),Msk(0) 18:37:12:074 CTIOS1-ctios Trace: [call.5000.2131420741] Found CallConnection(51109.0). 18:37:12:074 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12848]:eAgentStateEvent(eTalking),Msk(0) 18:37:12:074 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12848]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:12:074 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12848]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:12:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420741.41038]: eCallHeldEvent,Msk(bf0126) 18:37:12:074 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420741.51109]: eCallHeldEvent,Msk(bf000a) 18:37:12:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420741.51109]: eCallHeldEvent,Msk(bf000a) 18:37:12:087 CTIOS1-ctios Trace: >>CG:[call.5000.2131420742]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420742 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41060 ConnDevID:41060 MsgID:eCallBeginEvent DvrKey:call.5000.2131420742) 18:37:12:087 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420742 18:37:12:087 CTIOS1-ctios Trace: >>CG:[call.5000.2131420742]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420742 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41060 CallngDevID:41060 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420742) 18:37:12:087 CTIOS1-ctios Trace: [call.5000.2131420742] CallConnection(41060.0) found DeviceID(41060) AgentID(). 18:37:12:087 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:12:087 CTIOS1-ctios Trace: Added CallConnection(41060.0). 18:37:12:087 CTIOS1-ctios Trace: [call.5000.2131420742]::CreateCallConnection(): CallConnection(41060.0) created successfully. 18:37:12:087 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420742.41060]:eCallBeginEvent,Msk(bf0002) 18:37:12:087 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420742.41060]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:12:088 CTIOS1-ctios Trace: >>CG:[call.5000.2131420742]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420742 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420742 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41060 NewConnDevID:41060 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420742) 18:37:12:088 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420742.41060]:eCallDataUpdateEvent,Msk(bf0002) 18:37:12:088 CTIOS1-ctios Trace: >>CG:[call.5000.2131420742]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420742 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41060 CallngDevID:41060 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420742) 18:37:12:088 CTIOS1-ctios Trace: [call.5000.2131420742] Found CallConnection(41060.0) for device 41060. 18:37:12:088 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420742.41060]:eCallOriginatedEvent,Msk(bf0002) 18:37:12:088 CTIOS1-ctios Trace: >>CG:[call.5000.2131420742]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420742 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420742 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41060 NewConnDevID:41060 RCallKeyDay:151314 RCallKeyCID:207037 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420742 ICMEntUniqID:icm.151314.207037 RCallKeySeq#:1) 18:37:12:088 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420742.41060]:eCallDataUpdateEvent,Msk(bf0002) 18:37:12:089 CTIOS1-ctios Trace: >>CG:[call.5000.2131420742]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420742 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41060 AlrtgDevID: CallngDevID:41060 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420742 Trnk#:0 TrnkGrp#:0) 18:37:12:089 CTIOS1-ctios Trace: [call.5000.2131420742] Found CallConnection(41060.0) for device 41060. 18:37:12:089 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420742.41060]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:12:089 CTIOS1-ctios Trace: >>CG:[call.5000.2131420742]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420742 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41060 AlrtgDevID:51023 CallngDevID:41060 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420742 Trnk#:0 TrnkGrp#:0) 18:37:12:089 CTIOS1-ctios Trace: [call.5000.2131420742] Found CallConnection(41060.0) for device 41060. 18:37:12:089 CTIOS1-ctios Trace: [call.5000.2131420742]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:12:089 CTIOS1-ctios Trace: [call.5000.2131420742] CallConnection(41060.0) found DeviceID(51023) AgentID(33632). 18:37:12:089 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:12:089 CTIOS1-ctios Trace: Added CallConnection(41060.0). 18:37:12:089 CTIOS1-ctios Trace: [call.5000.2131420742]::CreateCallConnection(): CallConnection(41060.0) created successfully. 18:37:12:089 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420742.51023]:eCallBeginEvent 18:37:12:089 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420742.41060]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:12:089 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420742.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:12:089 CTIOS1-ctios Trace: >>CG:[call.5000.2131420742]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420742 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420742 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41060 NewConnDevID:41060 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420742 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105031))) 18:37:12:089 CTIOS1-ctios Trace: >>CG:[call.5000.2131420742]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420742 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41060 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420742 Trnk#:0 TrnkGrp#:0) 18:37:12:090 CTIOS1-ctios Trace: [call.5000.2131420742] Found CallConnection(41060.0). 18:37:12:090 CTIOS1-ctios Trace: [call.5000.2131420742] Found CallConnection(41060.0). 18:37:12:090 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420742.41060]:eCallDataUpdateEvent,Msk(bf0002) 18:37:12:090 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420742.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:12:090 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420742.41060]:eCallEstablishedEvent,Msk(bf01a6) 18:37:12:090 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420742.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:12:092 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:12:092 CTIOS1-ctios Trace: >>CG:[call.5000.2131420742]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420742 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420742) 18:37:12:093 CTIOS1-ctios Trace: [call.5000.2131420742] Found CallConnection(51023.0). 18:37:12:093 CTIOS1-ctios Trace: >>CG:[call.5000.46855413]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855413 ConnDevIDTyp:1 ConnDevID:04236670037 MsgID:eCallEndEvent DvrKey:call.5000.46855413) 18:37:12:093 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855413 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:12:093 CTIOS1-ctios Trace: >>CG:[agent.5000.48300]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10290 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42524 AGID:48300 AGInstr:42524 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48300 AGAvailStatus:1) 18:37:12:093 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:12:093 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:12:093 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:12:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420742.41060]: eCallHeldEvent,Msk(bf0126) 18:37:12:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420742.51023]: eCallHeldEvent,Msk(bf000a) 18:37:12:093 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48300]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:12:093 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48300]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:12:094 CTIOS1-ctios Trace: >>CG:[agent.5000.48300]:eSetAgentStateConf(UniqObjID:agent.5000.48300 MsgID:eSetAgentStateConf TgtCILClntID:FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)) 18:37:12:094 CTIOS1-ctios Trace: >>CG:[call.5000.46855668]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855668 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42037 RelDevID:42037 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855668) 18:37:12:094 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48300]:eSetAgentStateConf 18:37:12:094 CTIOS1-ctios Trace: >>CG:[call.5000.46855668]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855668 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42037 MsgID:eCallClearedEvent DvrKey:call.5000.46855668) 18:37:12:094 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855668.42037]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:12:094 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855668.42037]:eCallClearedEvent,Msk(3f0000) 18:37:12:104 CTIOS1-ctios Trace: >>CG:[call.5000.46855668]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855668 ConnDevIDTyp:0 ConnDevID:42037 MsgID:eCallEndEvent DvrKey:call.5000.46855668) 18:37:12:104 CTIOS1-ctios Trace: Removed CallConnection(42037.0). 18:37:12:104 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855668 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:12:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855668.42037]:eCallEndEvent 18:37:12:104 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:37:12:104 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:12:104 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:12:105 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:12:105 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:12:105 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:12:105 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:12:105 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:12:105 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:12:134 CTIOS1-ctios Trace: >>CG:[call.5000.2131420740]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420740 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420740 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41037 NewConnDevID:41037 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420740 ecc:(...)) 18:37:12:135 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420740.41037]:eCallDataUpdateEvent,Msk(bf0126) 18:37:12:135 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420740.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:12:147 CTIOS1-ctios Trace: >>CG:[call.5000.2131420741]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420741 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420741 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41038 NewConnDevID:41038 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420741 ecc:(...)) 18:37:12:147 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420741.41038]:eCallDataUpdateEvent,Msk(bf0126) 18:37:12:147 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420741.51109]:eCallDataUpdateEvent,Msk(bf000a) 18:37:12:147 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420741.51109]:eCallDataUpdateEvent,Msk(bf000a) 18:37:12:152 CTIOS1-ctios Trace: >>CG:[call.5000.2131420742]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420742 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420742 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41060 NewConnDevID:41060 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420742 ecc:(...)) 18:37:12:152 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420742.41060]:eCallDataUpdateEvent,Msk(bf0126) 18:37:12:152 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420742.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:12:175 CTIOS1-ctios Trace: >>CG:[call.5000.46855669]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855669 CallTyp:10 ConnDevIDTyp:0 NewConnCID:46855669 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:9903435826056 ConnDevID:51081 NewConnDevID:51081 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855669) 18:37:12:175 CTIOS1-ctios Trace: >>CG:[call.5000.46855669]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855669 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51081 CallngDevID:51081 CalldDevID:9903435826056 MsgID:eCallOriginatedEvent DvrKey:call.5000.46855669) 18:37:12:175 CTIOS1-ctios Trace: [call.5000.46855669] Found CallConnection(51081.0) for device 51081. 18:37:12:175 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855669.51081]:eCallDataUpdateEvent,Msk(bf0002) 18:37:12:175 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855669.51081]:eCallOriginatedEvent,Msk(bf0002) 18:37:12:312 CTIOS1-ctios Trace: >>CG:[call.5000.46855669]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855669 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46855669 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51081 NewConnDevID:51081 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855669) 18:37:12:312 CTIOS1-ctios Trace: >>CG:[call.5000.46855669]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:46855669 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:9903435826056 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.46855669 Trnk#:0 TrnkGrp#:0) 18:37:12:312 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855669.51081]:eCallDataUpdateEvent,Msk(bf0002) 18:37:12:437 CTIOS1-ctios Trace: >>CG:[call.5000.2131420740]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420740 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420740) 18:37:12:437 CTIOS1-ctios Trace: >>CG:[call.5000.2131420740]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420740 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41037 RelDevID:41037 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420740) 18:37:12:437 CTIOS1-ctios Trace: >>CG:[call.5000.2131420740]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420740 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41037 MsgID:eCallClearedEvent DvrKey:call.5000.2131420740) 18:37:12:438 CTIOS1-ctios Trace: >>CG:[call.5000.2131420740]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420740 ConnDevIDTyp:0 ConnDevID:41037 MsgID:eCallEndEvent DvrKey:call.5000.2131420740) 18:37:12:438 CTIOS1-ctios Trace: Removed CallConnection(41037.0). 18:37:12:438 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:12:438 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420740 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:12:438 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:12:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420740.41037]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:12:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420740.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:12:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420740.41037]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:12:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420740.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:12:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420740.41037]:eCallClearedEvent,Msk(3f0000) 18:37:12:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420740.51044]:eCallClearedEvent,Msk(3f0000) 18:37:12:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420740.41037]:eCallEndEvent 18:37:12:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420740.51044]:eCallEndEvent 18:37:12:438 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:12:439 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:12:439 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:12:448 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:632 SVCID:6102 SG#:633 SGID:6083 SGPri:0 MonID:0 NumNamVars:10 NumNamArrs:4 MRDID:1 AGInstr:42524 ANI:3355402009 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206788 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206788 RCallKeySeq#:1 CallTypIDTag:5142 PreCallIIDTag:7990151) 18:37:12:449 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:12:470 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32370504 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5072 LogdOnTimeTdy:9366 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:247 LogdOnTimeSess:620 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:12:478 CTIOS1-ctios Trace: >>CG:[agent.5000.48300]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10290 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42524 AGID:48300 AGInstr:42524 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48300 AGAvailStatus:0) 18:37:12:478 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48300]:eAgentStateEvent(eReserved),Msk(0) 18:37:12:478 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48300]:eAgentStateEvent(eReserved),Msk(0) 18:37:12:496 CTIOS1-ctios Trace: [call.5000.46855052] Found CallConnection(42102.0) for device 42102. 18:37:12:496 CTIOS1-ctios Trace: [call.5000.46855052] Found CallConnection(42102.0) for device 42102. 18:37:12:497 CTIOS1-ctios Trace: >>CG:[call.5000.46855052]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855052 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42102 RelDevID:42102 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855052) 18:37:12:497 CTIOS1-ctios Trace: >>CG:[call.5000.46855052]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855052 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0992403480 RelDevID:0992403480 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855052) 18:37:12:497 CTIOS1-ctios Trace: >>CG:[call.5000.46855052]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855052 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0992403480 MsgID:eCallClearedEvent DvrKey:call.5000.46855052) 18:37:12:497 CTIOS1-ctios Trace: >>CG:[agent.5000.48504]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:856 SGID:10598 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10675 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42102 AGID:48504 AGInstr:42102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48504 AGAvailStatus:0) 18:37:12:497 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855052.0992403480]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:12:497 CTIOS1-ctios Trace: [agent.5000.48504]: Current Wrapup Mode = 3 18:37:12:497 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855052.42102]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:12:497 CTIOS1-ctios Trace: <-SND[FM3-91-D525-6224-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855052.42102]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:12:497 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855052.0992403480]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:12:497 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855052.42102]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:12:497 CTIOS1-ctios Trace: <-SND[FM3-91-D525-6224-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855052.42102]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:12:497 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855052.0992403480]:eCallClearedEvent,Msk(3f0000) 18:37:12:498 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855052.42102]:eCallClearedEvent,Msk(3f0000) 18:37:12:498 CTIOS1-ctios Trace: <-SND[FM3-91-D525-6224-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855052.42102]:eCallClearedEvent,Msk(3f0000) 18:37:12:498 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48504]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:12:498 CTIOS1-ctios Trace: <-SND[FM3-91-D525-6224-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48504]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:12:498 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48504]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:12:498 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48504]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:12:498 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48504]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:12:498 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48504]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:12:498 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48504]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:12:498 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48504]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:12:498 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48504]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:12:514 CTIOS1-ctios Trace: >>CG:[call.5000.46855670]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855670 CallTyp:2 ConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 ANI:3355402009 DNIS:42524 Dialed#:45233 ConnDevID:3355402009 RCallKeyDay:151314 RCallKeyCID:206788 MsgID:eCallBeginEvent DvrKey:call.5000.46855670 ecc:(...) ICMEntUniqID:icm.151314.206788 RCallKeySeq#:2) 18:37:12:514 CTIOS1-ctios Trace: >>CG:[call.5000.46855670]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855670 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3355402009 AlrtgDevID:(null) CallngDevID:3355402009 CalldDevID:42524 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855670 Trnk#:0 TrnkGrp#:0) 18:37:12:514 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855670 18:37:12:514 CTIOS1-ctios Trace: [call.5000.46855670]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3355402009. 18:37:12:514 CTIOS1-ctios Trace: CallConnection(3355402009.1) created AgentObject (Device) for DeviceID(3355402009). 18:37:12:514 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:12:514 CTIOS1-ctios Trace: Added CallConnection(3355402009.1). 18:37:12:514 CTIOS1-ctios Trace: [call.5000.46855670]::CreateCallConnection(): CallConnection(3355402009.1) created successfully. 18:37:12:515 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855670.3355402009]:eCallBeginEvent 18:37:12:515 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855670.3355402009]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:12:525 CTIOS1-ctios Trace: >>CG:[call.5000.46855670]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855670 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:633 SGID:6083 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3355402009 AlrtgDevID:42524 CallngDevID:3355402009 CalldDevID:42524 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855670 Trnk#:0 TrnkGrp#:0) 18:37:12:525 CTIOS1-ctios Trace: [call.5000.46855670] Found CallConnection(3355402009.1) for device 3355402009. 18:37:12:525 CTIOS1-ctios Trace: [call.5000.46855670]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42524. 18:37:12:525 CTIOS1-ctios Trace: [call.5000.46855670] CallConnection(3355402009.1) found DeviceID(42524) AgentID(48300). 18:37:12:525 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:12:525 CTIOS1-ctios Trace: Added CallConnection(3355402009.1). 18:37:12:525 CTIOS1-ctios Trace: [call.5000.46855670]::CreateCallConnection(): CallConnection(3355402009.1) created successfully. 18:37:12:525 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855670.42524]:eCallBeginEvent 18:37:12:525 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855670.42524]:eCallBeginEvent 18:37:12:525 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855670.3355402009]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:12:526 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855670.42524]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:12:526 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855670.42524]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:12:580 CTIOS1-ctios Trace: >>CG:[call.5000.2131420742]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420742 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420742) 18:37:12:580 CTIOS1-ctios Trace: >>CG:[call.5000.2131420742]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420742 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41060 RelDevID:41060 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420742) 18:37:12:580 CTIOS1-ctios Trace: >>CG:[call.5000.2131420742]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420742 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41060 MsgID:eCallClearedEvent DvrKey:call.5000.2131420742) 18:37:12:580 CTIOS1-ctios Trace: >>CG:[call.5000.2131420742]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420742 ConnDevIDTyp:0 ConnDevID:41060 MsgID:eCallEndEvent DvrKey:call.5000.2131420742) 18:37:12:580 CTIOS1-ctios Trace: Removed CallConnection(41060.0). 18:37:12:580 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:12:580 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420742 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:12:580 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:12:581 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420742.41060]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:12:581 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420742.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:12:581 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420742.41060]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:12:581 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420742.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:12:581 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420742.41060]:eCallClearedEvent,Msk(3f0000) 18:37:12:581 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420742.51023]:eCallClearedEvent,Msk(3f0000) 18:37:12:581 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420742.41060]:eCallEndEvent 18:37:12:581 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420742.51023]:eCallEndEvent 18:37:12:581 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:12:581 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:12:581 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:12:613 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32370505 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5909 LogdOnTimeTdy:9271 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5909 LogdOnTimeSess:9271 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:12:705 CTIOS1-ctios Trace: [call.5000.46855424] Found CallConnection(42581.0) for device 42581. 18:37:12:705 CTIOS1-ctios Trace: [call.5000.46855424] Found CallConnection(42581.0) for device 42581. 18:37:12:707 CTIOS1-ctios Trace: >>CG:[call.5000.46855424]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855424 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42581 RelDevID:42581 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855424) 18:37:12:707 CTIOS1-ctios Trace: >>CG:[call.5000.46855424]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855424 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0515781125 RelDevID:0515781125 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855424) 18:37:12:707 CTIOS1-ctios Trace: >>CG:[call.5000.46855424]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855424 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0515781125 MsgID:eCallClearedEvent DvrKey:call.5000.46855424) 18:37:12:707 CTIOS1-ctios Trace: >>CG:[agent.5000.42621]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:618 SGID:6061 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9594 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42581 AGID:42621 AGInstr:42581 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42621 AGAvailStatus:0) 18:37:12:707 CTIOS1-ctios Trace: [agent.5000.42621]: Current Wrapup Mode = 3 18:37:12:708 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855424.0515781125]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:12:708 CTIOS1-ctios Trace: <-SND[FJ8-98-C534-6200-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855424.42581]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:12:708 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855424.42581]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:12:708 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855424.0515781125]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:12:708 CTIOS1-ctios Trace: <-SND[FJ8-98-C534-6200-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855424.42581]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:12:708 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855424.42581]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:12:708 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855424.0515781125]:eCallClearedEvent,Msk(3f0000) 18:37:12:708 CTIOS1-ctios Trace: <-SND[FJ8-98-C534-6200-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855424.42581]:eCallClearedEvent,Msk(3f0000) 18:37:12:708 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855424.42581]:eCallClearedEvent,Msk(3f0000) 18:37:12:708 CTIOS1-ctios Trace: <-SND[FJ8-98-C534-6200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42621]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:12:709 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:12:709 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:12:709 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:12:709 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:12:709 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:12:709 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:12:709 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:12:709 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:12:709 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42621]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:12:709 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:12:713 CTIOS1-ctios Trace: ->RCV[FJ8-98-C534-6200-dotNET_Sess(31914638)_EvtThd(4) a=42621][call.5000.46855424.42581]:eSetCallDataRequest 18:37:12:742 CTIOS1-ctios Trace: [call.5000.154709827] Found CallConnection(21055.0) for device 21055. 18:37:12:743 CTIOS1-ctios Trace: [call.5000.154709827] Found CallConnection(21055.0) for device 21055. 18:37:12:743 CTIOS1-ctios Trace: >>CG:[call.5000.154709827]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709827 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21055 RelDevID:21055 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709827) 18:37:12:743 CTIOS1-ctios Trace: >>CG:[call.5000.154709827]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709827 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:003411455605 RelDevID:003411455605 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709827) 18:37:12:743 CTIOS1-ctios Trace: >>CG:[call.5000.154709827]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709827 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:003411455605 MsgID:eCallClearedEvent DvrKey:call.5000.154709827) 18:37:12:743 CTIOS1-ctios Trace: >>CG:[agent.5000.30480]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:621 SGID:6071 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9737 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21055 AGID:30480 AGInstr:21055 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30480 AGAvailStatus:0) 18:37:12:743 CTIOS1-ctios Trace: [agent.5000.30480]: Current Wrapup Mode = 3 18:37:12:744 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709827.003411455605]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:12:744 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709827.21055]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:12:744 CTIOS1-ctios Trace: <-SND[ITSD-South-3172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709827.21055]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:12:744 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709827.003411455605]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:12:744 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709827.21055]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:12:744 CTIOS1-ctios Trace: <-SND[ITSD-South-3172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709827.21055]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:12:744 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709827.003411455605]:eCallClearedEvent,Msk(3f0000) 18:37:12:744 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709827.21055]:eCallClearedEvent,Msk(3f0000) 18:37:12:744 CTIOS1-ctios Trace: <-SND[ITSD-South-3172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709827.21055]:eCallClearedEvent,Msk(3f0000) 18:37:12:744 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30480]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:12:744 CTIOS1-ctios Trace: <-SND[ITSD-South-3172-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30480]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:12:744 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30480]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:12:774 CTIOS1-ctios Trace: >>CG:[call.5000.46855424.42581]:eSetCallDataConf(UniqObjID:call.5000.46855424.42581 MsgID:eSetCallDataConf TgtCILClntID:FJ8-98-C534-6200-dotNET_Sess(31914638)_EvtThd(4)) 18:37:12:964 CTIOS1-ctios Trace: >>CG:[agent.5000.48300]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10290 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42524 AGID:48300 AGInstr:42524 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48300 AGAvailStatus:0) 18:37:12:964 CTIOS1-ctios Trace: >>CG:[call.5000.46855670]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855670 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855670 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3355402009 NewConnDevID:3355402009 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855670 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105032))) 18:37:12:964 CTIOS1-ctios Trace: >>CG:[call.5000.46855670]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855670 ConnDevIDTyp:0 SVC#:632 SVCID:6102 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:633 SGID:6083 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42524 CallngDevID:3355402009 CalldDevID:42524 LstRedirDevID:(null) AnsDevID:42524 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855670 Trnk#:0 TrnkGrp#:0) 18:37:12:964 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48300]:eAgentStateEvent(eTalking),Msk(0) 18:37:12:964 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48300]:eAgentStateEvent(eTalking),Msk(0) 18:37:12:964 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855670.3355402009]:eCallDataUpdateEvent,Msk(bf0002) 18:37:12:964 CTIOS1-ctios Trace: [call.5000.46855670] Found CallConnection(3355402009.1). 18:37:12:964 CTIOS1-ctios Trace: [call.5000.46855670] Found CallConnection(3355402009.1). 18:37:12:964 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855670.42524]:eCallDataUpdateEvent,Msk(3f0001) 18:37:12:964 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855670.42524]:eCallDataUpdateEvent,Msk(3f0001) 18:37:12:964 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855670.3355402009]:eCallEstablishedEvent,Msk(bf01a6) 18:37:12:964 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855670.42524]:eCallEstablishedEvent,Msk(bf01a6) 18:37:12:964 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855670.42524]:eCallEstablishedEvent,Msk(bf01a6) 18:37:12:978 CTIOS1-ctios Trace: ->RCV[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4) a=48507][call.5000.46855166.42203]:eClearConnectionRequest 18:37:13:036 CTIOS1-ctios Trace: >>CG:[call.5000.46855671]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855671 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:9102135224489 DNIS:51104 ConnDevID:9102135224489 MsgID:eCallBeginEvent DvrKey:call.5000.46855671) 18:37:13:036 CTIOS1-ctios Trace: >>CG:[call.5000.46855671]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855671 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9102135224489 AlrtgDevID:(null) CallngDevID:9102135224489 CalldDevID:51104 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855671 Trnk#:0 TrnkGrp#:0) 18:37:13:036 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855671 18:37:13:036 CTIOS1-ctios Trace: [call.5000.46855671]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9102135224489. 18:37:13:036 CTIOS1-ctios Trace: CallConnection(9102135224489.1) created AgentObject (Device) for DeviceID(9102135224489). 18:37:13:036 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:13:036 CTIOS1-ctios Trace: Added CallConnection(9102135224489.1). 18:37:13:036 CTIOS1-ctios Trace: [call.5000.46855671]::CreateCallConnection(): CallConnection(9102135224489.1) created successfully. 18:37:13:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855671.9102135224489]:eCallBeginEvent 18:37:13:037 CTIOS1-ctios Trace: >>CG:[call.5000.46855671]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855671 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:2934 SGID:9387 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:9102135224489 AlrtgDevID:51104 CallngDevID:9102135224489 CalldDevID:51104 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855671 Trnk#:0 TrnkGrp#:0) 18:37:13:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855671.9102135224489]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:13:037 CTIOS1-ctios Trace: [call.5000.46855671] Found CallConnection(9102135224489.1) for device 9102135224489. 18:37:13:037 CTIOS1-ctios Trace: [call.5000.46855671]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51104. 18:37:13:037 CTIOS1-ctios Trace: [call.5000.46855671] CallConnection(9102135224489.1) found DeviceID(51104) AgentID(33744). 18:37:13:037 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:13:037 CTIOS1-ctios Trace: Added CallConnection(9102135224489.1). 18:37:13:037 CTIOS1-ctios Trace: [call.5000.46855671]::CreateCallConnection(): CallConnection(9102135224489.1) created successfully. 18:37:13:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855671.51104]:eCallBeginEvent 18:37:13:037 CTIOS1-ctios Trace: [call.5000.2131420703.51104] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:37:13:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855671.9102135224489]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:13:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855671.51104]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:37:13:044 CTIOS1-ctios Trace: >>CG:[call.5000.46855166.42203]:eClearConnectionConf(UniqObjID:call.5000.46855166.42203 MsgID:eClearConnectionConf TgtCILClntID:GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)) 18:37:13:044 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855166.42203]:eClearConnectionConf,Msk(bf01a4) 18:37:13:046 CTIOS1-ctios Trace: >>CG:[call.5000.46855166]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855166 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42203 RelDevID:42203 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855166) 18:37:13:046 CTIOS1-ctios Trace: [call.5000.46855166] Found CallConnection(42203.0) for device 42203. 18:37:13:046 CTIOS1-ctios Trace: >>CG:[call.5000.46855166]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855166 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:04235786299 RelDevID:04235786299 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855166) 18:37:13:046 CTIOS1-ctios Trace: >>CG:[call.5000.46855166]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855166 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:04235786299 MsgID:eCallClearedEvent DvrKey:call.5000.46855166) 18:37:13:046 CTIOS1-ctios Trace: [call.5000.46855166] Found CallConnection(42203.0) for device 42203. 18:37:13:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855166.04235786299]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:13:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855166.42203]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:13:046 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855166.42203]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:13:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855166.04235786299]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:13:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855166.42203]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:13:046 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855166.42203]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:13:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855166.04235786299]:eCallClearedEvent,Msk(3f0000) 18:37:13:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855166.42203]:eCallClearedEvent,Msk(3f0000) 18:37:13:046 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855166.42203]:eCallClearedEvent,Msk(3f0000) 18:37:13:065 CTIOS1-ctios Trace: >>CG:[agent.5000.48507]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10678 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42203 AGID:48507 AGInstr:42203 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48507 AGAvailStatus:0) 18:37:13:065 CTIOS1-ctios Trace: [agent.5000.48507]: Current Wrapup Mode = 3 18:37:13:065 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:13:065 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:13:065 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:13:066 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:13:066 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:13:066 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:13:066 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:13:066 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:13:066 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:13:070 CTIOS1-ctios Trace: >>CG:[agent.5000.6635]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9158 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21174 AGID:6635 AGInstr:21174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6635 AGAvailStatus:0) 18:37:13:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:13:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:13:104 CTIOS1-ctios Trace: >>CG:[call.5000.46855671]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855671 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855671 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5065 QryRuleID:5068 ANI:102135224489 ConnDevID:9102135224489 NewConnDevID:9102135224489 RCallKeyDay:151314 RCallKeyCID:202397 CustPh#:102135224489 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855671 ecc:(...) ICMEntUniqID:icm.151314.202397 RCallKeySeq#:1) 18:37:13:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855671.9102135224489]:eCallDataUpdateEvent,Msk(bf0002) 18:37:13:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855671.51104]:eCallDataUpdateEvent,Msk(3c0001) 18:37:13:114 CTIOS1-ctios Trace: >>CG:[call.5000.46855671]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855671 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855671 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5065 QryRuleID:5068 ConnDevID:9102135224489 NewConnDevID:9102135224489 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855671 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105032))) 18:37:13:114 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855671.9102135224489]:eCallDataUpdateEvent,Msk(bf0002) 18:37:13:114 CTIOS1-ctios Trace: >>CG:[call.5000.46855671]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855671 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:2934 SGID:9387 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51104 CallngDevID:9102135224489 CalldDevID:51104 LstRedirDevID:(null) AnsDevID:51104 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855671 Trnk#:0 TrnkGrp#:0) 18:37:13:114 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855671.51104]:eCallDataUpdateEvent,Msk(3c0001) 18:37:13:114 CTIOS1-ctios Trace: [call.5000.46855671] Found CallConnection(9102135224489.1). 18:37:13:114 CTIOS1-ctios Trace: [call.5000.46855671] Found CallConnection(9102135224489.1). 18:37:13:115 CTIOS1-ctios Trace: [call.5000.2131420703.51104] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1800 18:37:13:115 CTIOS1-ctios Trace: [call.5000.2131420703.51104] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1a40 18:37:13:115 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855671.9102135224489]:eCallEstablishedEvent,Msk(bf01a6) 18:37:13:115 CTIOS1-ctios Trace: [call.5000.46855671] Found CallConnection(51104.0) for device 51104. 18:37:13:115 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855671.51104]:eCallEstablishedEvent,Msk(3c1a40) 18:37:13:311 CTIOS1-ctios Trace: [call.5000.46855156] Found CallConnection(42243.0) for device 42243. 18:37:13:311 CTIOS1-ctios Trace: [call.5000.46855156] Found CallConnection(42243.0) for device 42243. 18:37:13:313 CTIOS1-ctios Trace: >>CG:[call.5000.46855156]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855156 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42243 RelDevID:42243 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855156) 18:37:13:313 CTIOS1-ctios Trace: >>CG:[call.5000.46855156]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855156 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0513678126 RelDevID:0513678126 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855156) 18:37:13:313 CTIOS1-ctios Trace: >>CG:[call.5000.46855156]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855156 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0513678126 MsgID:eCallClearedEvent DvrKey:call.5000.46855156) 18:37:13:313 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855156.0513678126]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:13:313 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855156.42243]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:13:313 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855156.42243]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:13:313 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855156.0513678126]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:13:313 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855156.42243]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:13:313 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855156.42243]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:13:313 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855156.0513678126]:eCallClearedEvent,Msk(3f0000) 18:37:13:313 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855156.42243]:eCallClearedEvent,Msk(3f0000) 18:37:13:313 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855156.42243]:eCallClearedEvent,Msk(3f0000) 18:37:13:314 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:310 SGID:5576 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10860 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42243 AGID:48630 AGInstr:42243 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48630 AGAvailStatus:0) 18:37:13:314 CTIOS1-ctios Trace: [agent.5000.48630]: Current Wrapup Mode = 3 18:37:13:314 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:13:314 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:13:314 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:13:314 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:13:314 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:13:315 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:13:315 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:13:316 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:13:316 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:13:357 CTIOS1-ctios Trace: >>CG:[agent.5000.42591]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9564 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42028 AGID:42591 AGInstr:42028 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42591 AGAvailStatus:0) 18:37:13:357 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42591]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:13:357 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42591]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:13:357 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42591]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:13:357 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42591]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:13:357 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42591]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:13:357 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42591]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:13:358 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42591]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:13:358 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42591]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:13:385 CTIOS1-ctios Trace: >>CG:[agent.5000.6635]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9158 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21174 AGID:6635 AGInstr:21174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6635 AGAvailStatus:1) 18:37:13:385 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:13:385 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:13:432 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:207 SVCID:5018 SG#:307 SGID:5019 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42162 ANI:0926359972 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206844 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206844 RCallKeySeq#:1 CallTypIDTag:5007 PreCallIIDTag:7990249) 18:37:13:432 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:13:462 CTIOS1-ctios Trace: >>CG:[agent.5000.4321]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:6561 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42162 AGID:4321 AGInstr:42162 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.4321 AGAvailStatus:0) 18:37:13:462 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4321]:eAgentStateEvent(eReserved),Msk(0) 18:37:13:463 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:eAgentStateEvent(eReserved),Msk(0) 18:37:13:463 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:13:463 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:13:463 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4321]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:13:463 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4321]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:13:463 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:13:463 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:13:463 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4321]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:13:490 CTIOS1-ctios Trace: >>CG:[call.5000.46855674]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855674 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0926359972 DNIS:42162 Dialed#:45233 ConnDevID:0926359972 RCallKeyDay:151314 RCallKeyCID:206844 MsgID:eCallBeginEvent DvrKey:call.5000.46855674 ecc:(...) ICMEntUniqID:icm.151314.206844 RCallKeySeq#:2) 18:37:13:490 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855674 18:37:13:490 CTIOS1-ctios Trace: >>CG:[call.5000.46855674]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855674 ConnDevIDTyp:1 SVC#:207 SVCID:5018 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0926359972 AlrtgDevID:(null) CallngDevID:0926359972 CalldDevID:42162 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855674 Trnk#:0 TrnkGrp#:0) 18:37:13:490 CTIOS1-ctios Trace: [call.5000.46855674]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0926359972. 18:37:13:490 CTIOS1-ctios Trace: CallConnection(0926359972.1) created AgentObject (Device) for DeviceID(0926359972). 18:37:13:490 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:13:490 CTIOS1-ctios Trace: Added CallConnection(0926359972.1). 18:37:13:490 CTIOS1-ctios Trace: [call.5000.46855674]::CreateCallConnection(): CallConnection(0926359972.1) created successfully. 18:37:13:490 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855674.0926359972]:eCallBeginEvent 18:37:13:490 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855674.0926359972]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:13:491 CTIOS1-ctios Trace: >>CG:[call.5000.46855674]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855674 ConnDevIDTyp:1 SVC#:207 SVCID:5018 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:307 SGID:5019 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0926359972 AlrtgDevID:42162 CallngDevID:0926359972 CalldDevID:42162 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855674 Trnk#:0 TrnkGrp#:0) 18:37:13:491 CTIOS1-ctios Trace: [call.5000.46855674] Found CallConnection(0926359972.1) for device 0926359972. 18:37:13:491 CTIOS1-ctios Trace: [call.5000.46855674]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42162. 18:37:13:491 CTIOS1-ctios Trace: [call.5000.46855674] CallConnection(0926359972.1) found DeviceID(42162) AgentID(4321). 18:37:13:491 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:13:491 CTIOS1-ctios Trace: Added CallConnection(0926359972.1). 18:37:13:491 CTIOS1-ctios Trace: [call.5000.46855674]::CreateCallConnection(): CallConnection(0926359972.1) created successfully. 18:37:13:491 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855674.42162]:eCallBeginEvent 18:37:13:491 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855674.42162]:eCallBeginEvent 18:37:13:491 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855674.0926359972]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:13:491 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855674.42162]:eCallDeliveredEvent(LCS:Unknown),Msk(283f0001) 18:37:13:491 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855674.42162]:eCallDeliveredEvent(LCS:Unknown),Msk(283f0001) 18:37:13:518 CTIOS1-ctios Trace: [call.5000.46855670] Found CallConnection(42524.0) for device 42524. 18:37:13:541 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eNotReady) 18:37:13:566 CTIOS1-ctios Trace: [call.5000.46855670] Found CallConnection(42524.0) for device 42524. 18:37:13:692 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:0) 18:37:13:693 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:13:693 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:13:693 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:13:693 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:13:693 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:13:693 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:13:693 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:13:693 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:13:693 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:13:694 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:37:13:694 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:37:13:746 CTIOS1-ctios Trace: >>CG:[agent.5000.42591]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9564 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42028 AGID:42591 AGInstr:42028 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42591 AGAvailStatus:1) 18:37:13:747 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42591]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:13:747 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42591]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:13:747 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42591]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:13:747 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42591]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:13:747 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42591]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:13:747 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42591]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:13:747 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42591]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:13:747 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42591]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:13:792 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:37:13:792 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:13:792 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:13:832 CTIOS1-ctios Trace: >>CG:[call.5000.46855670]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855670 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855670 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3355402009 NewConnDevID:3355402009 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855670 ecc:(...)) 18:37:13:832 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855670.3355402009]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:13:832 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855670.42524]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:13:832 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855670.42524]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:13:882 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207043 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207043 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990555) 18:37:13:886 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207044 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207044 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990556) 18:37:13:912 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:13:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:13:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:13:912 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:13:916 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:13:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:13:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:13:916 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:13:965 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eAvailable) 18:37:13:968 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:37:13:969 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:13:969 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:026 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:1) 18:37:14:026 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:14:026 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:14:026 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:026 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:026 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:026 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:37:14:026 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:026 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:026 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:027 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:027 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:37:14:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420743]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420743 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41061 ConnDevID:41061 MsgID:eCallBeginEvent DvrKey:call.5000.2131420743) 18:37:14:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420743]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420743 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41061 CallngDevID:41061 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420743) 18:37:14:038 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420743 18:37:14:038 CTIOS1-ctios Trace: [call.5000.2131420743] CallConnection(41061.0) found DeviceID(41061) AgentID(). 18:37:14:038 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:14:038 CTIOS1-ctios Trace: Added CallConnection(41061.0). 18:37:14:038 CTIOS1-ctios Trace: [call.5000.2131420743]::CreateCallConnection(): CallConnection(41061.0) created successfully. 18:37:14:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420743]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420743 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420743 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41061 NewConnDevID:41061 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420743) 18:37:14:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420743]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420743 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41061 CallngDevID:41061 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420743) 18:37:14:039 CTIOS1-ctios Trace: [call.5000.2131420743] Found CallConnection(41061.0) for device 41061. 18:37:14:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420743]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420743 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420743 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41061 NewConnDevID:41061 RCallKeyDay:151314 RCallKeyCID:207043 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420743 ICMEntUniqID:icm.151314.207043 RCallKeySeq#:1) 18:37:14:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420743]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420743 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41061 AlrtgDevID: CallngDevID:41061 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420743 Trnk#:0 TrnkGrp#:0) 18:37:14:039 CTIOS1-ctios Trace: [call.5000.2131420743] Found CallConnection(41061.0) for device 41061. 18:37:14:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420743]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420743 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41061 AlrtgDevID:51023 CallngDevID:41061 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420743 Trnk#:0 TrnkGrp#:0) 18:37:14:040 CTIOS1-ctios Trace: [call.5000.2131420743] Found CallConnection(41061.0) for device 41061. 18:37:14:040 CTIOS1-ctios Trace: [call.5000.2131420743]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:14:040 CTIOS1-ctios Trace: [call.5000.2131420743] CallConnection(41061.0) found DeviceID(51023) AgentID(33632). 18:37:14:040 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:14:040 CTIOS1-ctios Trace: Added CallConnection(41061.0). 18:37:14:040 CTIOS1-ctios Trace: [call.5000.2131420743]::CreateCallConnection(): CallConnection(41061.0) created successfully. 18:37:14:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420743.41061]:eCallBeginEvent,Msk(bf0002) 18:37:14:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420743.41061]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:14:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420743.41061]:eCallDataUpdateEvent,Msk(bf0002) 18:37:14:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420743.41061]:eCallOriginatedEvent,Msk(bf0002) 18:37:14:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420743.41061]:eCallDataUpdateEvent,Msk(bf0002) 18:37:14:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420743.41061]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:14:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420743.51023]:eCallBeginEvent 18:37:14:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420743.41061]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:14:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420743.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:14:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420743]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420743 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420743 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41061 NewConnDevID:41061 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420743 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105033))) 18:37:14:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420743]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420743 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41061 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420743 Trnk#:0 TrnkGrp#:0) 18:37:14:041 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:14:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420743]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420743 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420743) 18:37:14:041 CTIOS1-ctios Trace: [call.5000.2131420743] Found CallConnection(41061.0). 18:37:14:041 CTIOS1-ctios Trace: [call.5000.2131420743] Found CallConnection(41061.0). 18:37:14:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420743.41061]:eCallDataUpdateEvent,Msk(bf0002) 18:37:14:041 CTIOS1-ctios Trace: [call.5000.2131420743] Found CallConnection(51023.0). 18:37:14:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420743.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:14:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420743.41061]:eCallEstablishedEvent,Msk(bf01a6) 18:37:14:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420743.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:14:041 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:14:041 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:14:041 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:14:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420743.41061]: eCallHeldEvent,Msk(bf0126) 18:37:14:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420743.51023]: eCallHeldEvent,Msk(bf000a) 18:37:14:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420744]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420744 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41062 ConnDevID:41062 MsgID:eCallBeginEvent DvrKey:call.5000.2131420744) 18:37:14:043 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420744 18:37:14:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420744]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420744 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41062 CallngDevID:41062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420744) 18:37:14:043 CTIOS1-ctios Trace: [call.5000.2131420744] CallConnection(41062.0) found DeviceID(41062) AgentID(). 18:37:14:043 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:14:043 CTIOS1-ctios Trace: Added CallConnection(41062.0). 18:37:14:043 CTIOS1-ctios Trace: [call.5000.2131420744]::CreateCallConnection(): CallConnection(41062.0) created successfully. 18:37:14:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420744]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420744 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420744 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41062 NewConnDevID:41062 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420744) 18:37:14:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420744]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420744 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41062 CallngDevID:41062 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420744) 18:37:14:044 CTIOS1-ctios Trace: [call.5000.2131420744] Found CallConnection(41062.0) for device 41062. 18:37:14:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420744]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420744 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420744 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41062 NewConnDevID:41062 RCallKeyDay:151314 RCallKeyCID:207044 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420744 ICMEntUniqID:icm.151314.207044 RCallKeySeq#:1) 18:37:14:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420744]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420744 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41062 AlrtgDevID: CallngDevID:41062 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420744 Trnk#:0 TrnkGrp#:0) 18:37:14:044 CTIOS1-ctios Trace: [call.5000.2131420744] Found CallConnection(41062.0) for device 41062. 18:37:14:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420744.41062]:eCallBeginEvent,Msk(bf0002) 18:37:14:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420744.41062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:14:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420744]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420744 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41062 AlrtgDevID:51044 CallngDevID:41062 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420744 Trnk#:0 TrnkGrp#:0) 18:37:14:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420744.41062]:eCallDataUpdateEvent,Msk(bf0002) 18:37:14:045 CTIOS1-ctios Trace: [call.5000.2131420744] Found CallConnection(41062.0) for device 41062. 18:37:14:045 CTIOS1-ctios Trace: [call.5000.2131420744]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:14:045 CTIOS1-ctios Trace: [call.5000.2131420744] CallConnection(41062.0) found DeviceID(51044) AgentID(05230). 18:37:14:045 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:14:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420744.41062]:eCallOriginatedEvent,Msk(bf0002) 18:37:14:045 CTIOS1-ctios Trace: Added CallConnection(41062.0). 18:37:14:045 CTIOS1-ctios Trace: [call.5000.2131420744]::CreateCallConnection(): CallConnection(41062.0) created successfully. 18:37:14:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420744.41062]:eCallDataUpdateEvent,Msk(bf0002) 18:37:14:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420744.41062]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:14:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420744.51044]:eCallBeginEvent 18:37:14:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420744]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420744 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420744 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41062 NewConnDevID:41062 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420744 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105033))) 18:37:14:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420744.41062]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:14:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420744.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:14:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420744.41062]:eCallDataUpdateEvent,Msk(bf0002) 18:37:14:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420744.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:14:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420744]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420744 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41062 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420744 Trnk#:0 TrnkGrp#:0) 18:37:14:045 CTIOS1-ctios Trace: [call.5000.2131420744] Found CallConnection(41062.0). 18:37:14:045 CTIOS1-ctios Trace: [call.5000.2131420744] Found CallConnection(41062.0). 18:37:14:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420744.41062]:eCallEstablishedEvent,Msk(bf01a6) 18:37:14:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420744.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:14:055 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:14:055 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:14:055 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:14:055 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:14:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420744]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420744 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420744) 18:37:14:056 CTIOS1-ctios Trace: [call.5000.2131420744] Found CallConnection(51044.0). 18:37:14:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420744.41062]: eCallHeldEvent,Msk(bf0126) 18:37:14:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420744.51044]: eCallHeldEvent,Msk(bf000a) 18:37:14:109 CTIOS1-ctios Trace: >>CG:[call.5000.2131420743]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420743 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420743 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41061 NewConnDevID:41061 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420743 ecc:(...)) 18:37:14:109 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420743.41061]:eCallDataUpdateEvent,Msk(bf0126) 18:37:14:109 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420743.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:14:110 CTIOS1-ctios Trace: >>CG:[call.5000.2131420744]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420744 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420744 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41062 NewConnDevID:41062 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420744 ecc:(...)) 18:37:14:110 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420744.41062]:eCallDataUpdateEvent,Msk(bf0126) 18:37:14:110 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420744.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:14:197 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:51072 ANI:0546618000 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206698 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206698 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7990011) 18:37:14:204 CTIOS1-ctios Trace: >>CG:[call.5000.46854683]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46854683 ConnDevIDTyp:0 ConnDevID:42592 MsgID:eCallEndEvent DvrKey:call.5000.46854683) 18:37:14:204 CTIOS1-ctios Trace: Removed CallConnection(0515181203.1). 18:37:14:204 CTIOS1-ctios Trace: Removed CallConnection(42592.0). 18:37:14:204 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46854683 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:14:204 CTIOS1-ctios Trace: >>CG:[agent.5000.48242]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10188 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42592 AGID:48242 AGInstr:42592 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48242 AGAvailStatus:1) 18:37:14:204 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854683.0515181203]:eCallEndEvent 18:37:14:204 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854683.42592]:eCallEndEvent 18:37:14:204 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854683.42592]:eCallEndEvent 18:37:14:204 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:14:204 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48242]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:14:204 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:204 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:205 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:205 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:205 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:205 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:205 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:205 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:205 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:227 CTIOS1-ctios Trace: >>CG:[agent.5000.33630]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10274 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51072 AGID:33630 AGInstr:51072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33630 AGAvailStatus:0) 18:37:14:227 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33630]:eAgentStateEvent(eReserved),Msk(0) 18:37:14:228 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33630]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:14:228 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33630]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:14:241 CTIOS1-ctios Trace: >>CG:[agent.5000.48242]:eQueryAgentStatisticsConf(IID:32370510 PrphID:5000 AGExt:42592 AGID:48242 AGInstr:42592 UniqObjID:agent.5000.48242 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:403 LogdOnTimeTdy:9385 NotRdyTimeTdy:895 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:46 HdlCallsTlkTimeTdy:6761 HdlCallsTimeTdy:7700 IncCallsHldTdy:1 IncCallsHldTimeTdy:42 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:37 LogdOnTimeSess:5846 NotRdyTimeSess:828 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:28 HdlCallsTlkTimeSess:4397 HdlCallsTimeSess:4947 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:550 HdlCallsAftCallTimeTdy:897 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:14:241 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48242]:eOnNewAgentStatisticsEvent 18:37:14:277 CTIOS1-ctios Trace: >>CG:[call.5000.46855677]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855677 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0546618000 DNIS:51072 Dialed#:45233 ConnDevID:0546618000 RCallKeyDay:151314 RCallKeyCID:206698 MsgID:eCallBeginEvent DvrKey:call.5000.46855677 ecc:(...) ICMEntUniqID:icm.151314.206698 RCallKeySeq#:2) 18:37:14:277 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855677 18:37:14:277 CTIOS1-ctios Trace: >>CG:[call.5000.46855677]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855677 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0546618000 AlrtgDevID:(null) CallngDevID:0546618000 CalldDevID:51072 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855677 Trnk#:0 TrnkGrp#:0) 18:37:14:277 CTIOS1-ctios Trace: [call.5000.46855677]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0546618000. 18:37:14:277 CTIOS1-ctios Trace: CallConnection(0546618000.1) created AgentObject (Device) for DeviceID(0546618000). 18:37:14:277 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:14:277 CTIOS1-ctios Trace: Added CallConnection(0546618000.1). 18:37:14:277 CTIOS1-ctios Trace: [call.5000.46855677]::CreateCallConnection(): CallConnection(0546618000.1) created successfully. 18:37:14:278 CTIOS1-ctios Trace: >>CG:[call.5000.46855677]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855677 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0546618000 AlrtgDevID:51072 CallngDevID:0546618000 CalldDevID:51072 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855677 Trnk#:0 TrnkGrp#:0) 18:37:14:278 CTIOS1-ctios Trace: [call.5000.46855677] Found CallConnection(0546618000.1) for device 0546618000. 18:37:14:278 CTIOS1-ctios Trace: [call.5000.46855677]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51072. 18:37:14:278 CTIOS1-ctios Trace: [call.5000.46855677] CallConnection(0546618000.1) found DeviceID(51072) AgentID(33630). 18:37:14:278 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:14:278 CTIOS1-ctios Trace: Added CallConnection(0546618000.1). 18:37:14:278 CTIOS1-ctios Trace: [call.5000.46855677]::CreateCallConnection(): CallConnection(0546618000.1) created successfully. 18:37:14:279 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855677.0546618000]:eCallBeginEvent 18:37:14:279 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855677.0546618000]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:14:279 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855677.51072]:eCallBeginEvent 18:37:14:279 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855677.0546618000]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:14:279 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855677.51072]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:14:304 CTIOS1-ctios Trace: >>CG:[call.5000.46855250]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855250 ConnDevIDTyp:0 ConnDevID:42598 MsgID:eCallEndEvent DvrKey:call.5000.46855250) 18:37:14:304 CTIOS1-ctios Trace: Removed CallConnection(03334026999.1). 18:37:14:304 CTIOS1-ctios Trace: Removed CallConnection(42598.0). 18:37:14:304 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855250 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:14:304 CTIOS1-ctios Trace: >>CG:[agent.5000.48731]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11056 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42598 AGID:48731 AGInstr:42598 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48731 AGAvailStatus:1) 18:37:14:304 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855250.03334026999]:eCallEndEvent 18:37:14:304 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855250.42598]:eCallEndEvent 18:37:14:305 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:14:305 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:305 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:305 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:305 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:305 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:305 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:305 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:306 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48731]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:306 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:361 CTIOS1-ctios Trace: >>CG:[agent.5000.6443]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:7654 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21176 AGID:6443 AGInstr:21176 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6443 AGAvailStatus:0) 18:37:14:361 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6443]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:14:362 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6443]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:14:374 CTIOS1-ctios Trace: ->RCV[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4) a=48004][agent.5000.48004]:eSetAgentStateRequest(eNotReady) 18:37:14:397 CTIOS1-ctios Trace: >>CG:[call.5000.2131420744]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420744 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420744) 18:37:14:397 CTIOS1-ctios Trace: >>CG:[call.5000.2131420744]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420744 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41062 RelDevID:41062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420744) 18:37:14:397 CTIOS1-ctios Trace: >>CG:[call.5000.2131420744]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420744 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41062 MsgID:eCallClearedEvent DvrKey:call.5000.2131420744) 18:37:14:397 CTIOS1-ctios Trace: >>CG:[call.5000.2131420744]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420744 ConnDevIDTyp:0 ConnDevID:41062 MsgID:eCallEndEvent DvrKey:call.5000.2131420744) 18:37:14:397 CTIOS1-ctios Trace: Removed CallConnection(41062.0). 18:37:14:397 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:14:397 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420744 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:14:397 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:14:397 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420744.41062]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:14:397 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420744.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:14:397 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420744.41062]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:14:398 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420744.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:14:398 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420744.41062]:eCallClearedEvent,Msk(3f0000) 18:37:14:398 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420744.51044]:eCallClearedEvent,Msk(3f0000) 18:37:14:398 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420744.41062]:eCallEndEvent 18:37:14:398 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420744.51044]:eCallEndEvent 18:37:14:398 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:14:398 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:398 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:399 CTIOS1-ctios Trace: [call.5000.154709785] Found CallConnection(21156.0) for device 21156. 18:37:14:399 CTIOS1-ctios Trace: [call.5000.154709785] Found CallConnection(21156.0) for device 21156. 18:37:14:428 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32370512 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5073 LogdOnTimeTdy:9368 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:249 LogdOnTimeSess:622 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:14:446 CTIOS1-ctios Trace: [call.5000.46854913] Found CallConnection(42540.0) for device 42540. 18:37:14:446 CTIOS1-ctios Trace: [call.5000.46854913] Found CallConnection(42540.0) for device 42540. 18:37:14:452 CTIOS1-ctios Trace: >>CG:[call.5000.46854913]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854913 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42540 RelDevID:42540 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854913) 18:37:14:452 CTIOS1-ctios Trace: >>CG:[call.5000.46854913]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854913 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:04236862430 RelDevID:04236862430 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854913) 18:37:14:452 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854913.04236862430]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:14:452 CTIOS1-ctios Trace: >>CG:[call.5000.46854913]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854913 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:04236862430 MsgID:eCallClearedEvent DvrKey:call.5000.46854913) 18:37:14:452 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854913.42540]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:14:452 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854913.04236862430]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:14:452 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854913.42540]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:14:452 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854913.04236862430]:eCallClearedEvent,Msk(3f0000) 18:37:14:452 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854913.42540]:eCallClearedEvent,Msk(3f0000) 18:37:14:458 CTIOS1-ctios Trace: >>CG:[agent.5000.48500]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:608 SGID:6056 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10656 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42540 AGID:48500 AGInstr:42540 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48500 AGAvailStatus:0) 18:37:14:459 CTIOS1-ctios Trace: [agent.5000.48500]: Current Wrapup Mode = 3 18:37:14:459 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48500]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:14:459 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48500]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:14:459 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48500]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:14:464 CTIOS1-ctios Trace: >>CG:[call.5000.154709785]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709785 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21156 RelDevID:21156 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709785) 18:37:14:464 CTIOS1-ctios Trace: >>CG:[call.5000.154709785]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709785 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0812826682 RelDevID:0812826682 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709785) 18:37:14:464 CTIOS1-ctios Trace: >>CG:[call.5000.154709785]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709785 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0812826682 MsgID:eCallClearedEvent DvrKey:call.5000.154709785) 18:37:14:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709785.0812826682]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:14:465 CTIOS1-ctios Trace: >>CG:[agent.5000.6468]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:7798 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21156 AGID:6468 AGInstr:21156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6468 AGAvailStatus:0) 18:37:14:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709785.21156]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:14:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709785.0812826682]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:14:465 CTIOS1-ctios Trace: [agent.5000.6468]: Current Wrapup Mode = 3 18:37:14:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709785.21156]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:14:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709785.0812826682]:eCallClearedEvent,Msk(3f0000) 18:37:14:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709785.21156]:eCallClearedEvent,Msk(3f0000) 18:37:14:465 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6468]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:14:465 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6468]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:14:493 CTIOS1-ctios Trace: >>CG:[agent.5000.4321]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:307 SGID:5019 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:6561 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42162 AGID:4321 AGInstr:42162 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.4321 AGAvailStatus:0) 18:37:14:493 CTIOS1-ctios Trace: >>CG:[call.5000.46855674]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855674 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855674 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0926359972 NewConnDevID:0926359972 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855674 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105034))) 18:37:14:494 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4321]:eAgentStateEvent(eTalking),Msk(0) 18:37:14:494 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:eAgentStateEvent(eTalking),Msk(0) 18:37:14:494 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:14:494 CTIOS1-ctios Trace: >>CG:[call.5000.46855674]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855674 ConnDevIDTyp:0 SVC#:207 SVCID:5018 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:307 SGID:5019 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42162 CallngDevID:0926359972 CalldDevID:42162 LstRedirDevID:(null) AnsDevID:42162 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855674 Trnk#:0 TrnkGrp#:0) 18:37:14:494 CTIOS1-ctios Trace: [call.5000.46855674] Found CallConnection(0926359972.1). 18:37:14:494 CTIOS1-ctios Trace: [call.5000.46855674] Found CallConnection(0926359972.1). 18:37:14:494 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:14:494 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4321]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:14:494 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4321]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:14:494 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:14:494 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:14:495 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4321]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:14:495 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855674.0926359972]:eCallDataUpdateEvent,Msk(bf0002) 18:37:14:495 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855674.42162]:eCallDataUpdateEvent,Msk(283f0001) 18:37:14:495 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855674.42162]:eCallDataUpdateEvent,Msk(283f0001) 18:37:14:495 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855674.0926359972]:eCallEstablishedEvent,Msk(bf01a6) 18:37:14:495 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855674.42162]:eCallEstablishedEvent,Msk(28bf01a6) 18:37:14:495 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855674.42162]:eCallEstablishedEvent,Msk(28bf01a6) 18:37:14:498 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:237 SVCID:7049 SG#:333 SGID:7051 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42592 ANI:0514901308 UsrToUsrInfo:(null) Dialed#:81133 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:204408 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.204408 RCallKeySeq#:4 CallTypIDTag:5158 PreCallIIDTag:7989651) 18:37:14:498 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:2 SVCID:9801 SG#:2 SGID:9785 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42598 ANI:02134710407 UsrToUsrInfo:(null) Dialed#:45230 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206795 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206795 RCallKeySeq#:1 CallTypIDTag:5272 PreCallIIDTag:7990161) 18:37:14:499 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:14:504 CTIOS1-ctios Trace: >>CG:[call.5000.198845336.21088]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.198845336.21088 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:F-I5-6360-dotNET_Sess(31914638)_EvtThd(4)) 18:37:14:504 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.198845336.21088]. 18:37:14:527 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9822 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42044 AGID:48004 AGInstr:42044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48004 AGAvailStatus:0) 18:37:14:527 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:14:528 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:14:528 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:14:528 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:14:528 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eSetAgentStateConf(UniqObjID:agent.5000.48004 MsgID:eSetAgentStateConf TgtCILClntID:FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)) 18:37:14:528 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:14:528 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:14:528 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:14:528 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:14:528 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:14:528 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eSetAgentStateConf 18:37:14:530 CTIOS1-ctios Trace: >>CG:[agent.5000.48242]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42592 AGID:48242 AGInstr:42592 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48242 AGAvailStatus:0) 18:37:14:530 CTIOS1-ctios Trace: >>CG:[agent.5000.48731]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11056 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42598 AGID:48731 AGInstr:42598 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48731 AGAvailStatus:0) 18:37:14:531 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:eAgentStateEvent(eReserved),Msk(0) 18:37:14:531 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48242]:eAgentStateEvent(eReserved),Msk(0) 18:37:14:531 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:14:531 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:14:531 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:14:531 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:14:531 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:14:531 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:14:532 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:14:532 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48242]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:14:532 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:14:532 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:eAgentStateEvent(eReserved),Msk(0) 18:37:14:532 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:14:532 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:14:532 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:14:532 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:14:532 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:14:532 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:14:532 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:14:532 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48731]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:14:532 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:14:555 CTIOS1-ctios Trace: >>CG:[call.5000.46855567]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855567 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51046 RelDevID:51046 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855567) 18:37:14:555 CTIOS1-ctios Trace: >>CG:[call.5000.46855567]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855567 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51046 MsgID:eCallClearedEvent DvrKey:call.5000.46855567) 18:37:14:555 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855567.51046]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:14:555 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855567.51046]:eCallClearedEvent,Msk(3f0000) 18:37:14:555 CTIOS1-ctios Trace: >>CG:[call.5000.46855567]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855567 ConnDevIDTyp:0 ConnDevID:51046 MsgID:eCallEndEvent DvrKey:call.5000.46855567) 18:37:14:555 CTIOS1-ctios Trace: Removed CallConnection(51046.0). 18:37:14:555 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855567 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:14:555 CTIOS1-ctios Trace: >>CG:[agent.5000.33605]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10011 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51046 AGID:33605 AGInstr:51046 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33605 AGAvailStatus:1) 18:37:14:555 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855567.51046]:eCallEndEvent 18:37:14:555 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33605]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:14:555 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33605]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:556 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33605]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:564 CTIOS1-ctios Trace: >>CG:[call.5000.46855678]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855678 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:02134710407 DNIS:42598 Dialed#:45230 ConnDevID:02134710407 RCallKeyDay:151314 RCallKeyCID:206795 MsgID:eCallBeginEvent DvrKey:call.5000.46855678 ecc:(...) ICMEntUniqID:icm.151314.206795 RCallKeySeq#:2) 18:37:14:564 CTIOS1-ctios Trace: >>CG:[call.5000.46855678]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855678 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:02134710407 AlrtgDevID:(null) CallngDevID:02134710407 CalldDevID:42598 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855678 Trnk#:0 TrnkGrp#:0) 18:37:14:564 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855678 18:37:14:564 CTIOS1-ctios Trace: [call.5000.46855678]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 02134710407. 18:37:14:564 CTIOS1-ctios Trace: CallConnection(02134710407.1) created AgentObject (Device) for DeviceID(02134710407). 18:37:14:564 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:14:564 CTIOS1-ctios Trace: Added CallConnection(02134710407.1). 18:37:14:564 CTIOS1-ctios Trace: [call.5000.46855678]::CreateCallConnection(): CallConnection(02134710407.1) created successfully. 18:37:14:564 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855678.02134710407]:eCallBeginEvent 18:37:14:565 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855678.02134710407]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:14:565 CTIOS1-ctios Trace: >>CG:[call.5000.46855678]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855678 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:2 SGID:9785 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:02134710407 AlrtgDevID:42598 CallngDevID:02134710407 CalldDevID:42598 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855678 Trnk#:0 TrnkGrp#:0) 18:37:14:565 CTIOS1-ctios Trace: [call.5000.46855678] Found CallConnection(02134710407.1) for device 02134710407. 18:37:14:565 CTIOS1-ctios Trace: [call.5000.46855678]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42598. 18:37:14:565 CTIOS1-ctios Trace: [call.5000.46855678] CallConnection(02134710407.1) found DeviceID(42598) AgentID(48731). 18:37:14:565 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:14:565 CTIOS1-ctios Trace: Added CallConnection(02134710407.1). 18:37:14:565 CTIOS1-ctios Trace: [call.5000.46855678]::CreateCallConnection(): CallConnection(02134710407.1) created successfully. 18:37:14:565 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855678.42598]:eCallBeginEvent 18:37:14:565 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855678.02134710407]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:14:565 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855678.42598]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:14:565 CTIOS1-ctios Trace: >>CG:[call.5000.46855679]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855679 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0514901308 DNIS:42592 Dialed#:81133 ConnDevID:0514901308 RCallKeyDay:151314 RCallKeyCID:204408 MsgID:eCallBeginEvent DvrKey:call.5000.46855679 ecc:(...) ICMEntUniqID:icm.151314.204408 RCallKeySeq#:5) 18:37:14:566 CTIOS1-ctios Trace: >>CG:[call.5000.46855679]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855679 ConnDevIDTyp:1 SVC#:237 SVCID:7049 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0514901308 AlrtgDevID:(null) CallngDevID:0514901308 CalldDevID:42592 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855679 Trnk#:0 TrnkGrp#:0) 18:37:14:566 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855679 18:37:14:566 CTIOS1-ctios Trace: >>CG:[call.5000.46855679]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855679 ConnDevIDTyp:1 SVC#:237 SVCID:7049 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:333 SGID:7051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0514901308 AlrtgDevID:42592 CallngDevID:0514901308 CalldDevID:42592 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855679 Trnk#:0 TrnkGrp#:0) 18:37:14:566 CTIOS1-ctios Trace: [call.5000.46855679]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0514901308. 18:37:14:566 CTIOS1-ctios Trace: CallConnection(0514901308.1) created AgentObject (Device) for DeviceID(0514901308). 18:37:14:566 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:14:566 CTIOS1-ctios Trace: Added CallConnection(0514901308.1). 18:37:14:566 CTIOS1-ctios Trace: [call.5000.46855679]::CreateCallConnection(): CallConnection(0514901308.1) created successfully. 18:37:14:566 CTIOS1-ctios Trace: [call.5000.46855679] Found CallConnection(0514901308.1) for device 0514901308. 18:37:14:566 CTIOS1-ctios Trace: [call.5000.46855679]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42592. 18:37:14:566 CTIOS1-ctios Trace: [call.5000.46855679] CallConnection(0514901308.1) found DeviceID(42592) AgentID(48242). 18:37:14:566 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:14:566 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855679.0514901308]:eCallBeginEvent 18:37:14:566 CTIOS1-ctios Trace: Added CallConnection(0514901308.1). 18:37:14:566 CTIOS1-ctios Trace: [call.5000.46855679]::CreateCallConnection(): CallConnection(0514901308.1) created successfully. 18:37:14:566 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855679.0514901308]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:14:566 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855679.42592]:eCallBeginEvent 18:37:14:567 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855679.42592]:eCallBeginEvent 18:37:14:567 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855679.0514901308]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:14:567 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855679.42592]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:14:567 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855679.42592]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:14:567 CTIOS1-ctios Trace: >>CG:[call.5000.2131420743]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420743 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420743) 18:37:14:567 CTIOS1-ctios Trace: >>CG:[call.5000.2131420743]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420743 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41061 RelDevID:41061 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420743) 18:37:14:567 CTIOS1-ctios Trace: >>CG:[call.5000.2131420743]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420743 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41061 MsgID:eCallClearedEvent DvrKey:call.5000.2131420743) 18:37:14:567 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420743.41061]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:14:567 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420743.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:14:567 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420743.41061]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:14:567 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420743.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:14:567 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420743.41061]:eCallClearedEvent,Msk(3f0000) 18:37:14:567 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420743.51023]:eCallClearedEvent,Msk(3f0000) 18:37:14:568 CTIOS1-ctios Trace: >>CG:[call.5000.2131420743]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420743 ConnDevIDTyp:0 ConnDevID:41061 MsgID:eCallEndEvent DvrKey:call.5000.2131420743) 18:37:14:568 CTIOS1-ctios Trace: Removed CallConnection(41061.0). 18:37:14:568 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:14:568 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420743 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:14:568 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:14:568 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420743.41061]:eCallEndEvent 18:37:14:568 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420743.51023]:eCallEndEvent 18:37:14:568 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:14:568 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:568 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:600 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32370513 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5910 LogdOnTimeTdy:9273 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5910 LogdOnTimeSess:9273 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:14:663 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:634 SVCID:6086 SG#:635 SGID:6079 SGPri:0 MonID:0 NumNamVars:9 NumNamArrs:4 MRDID:1 AGInstr:21032 ANI:0418757602 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206945 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206945 RCallKeySeq#:1 CallTypIDTag:5112 PreCallIIDTag:7990410) 18:37:14:678 CTIOS1-ctios Trace: ->RCV[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4) a=48004][agent.5000.48004]:eSetAgentStateRequest(eAvailable) 18:37:14:694 CTIOS1-ctios Trace: >>CG:[agent.5000.36279]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10323 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21032 AGID:36279 AGInstr:21032 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36279 AGAvailStatus:0) 18:37:14:695 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36279]:eAgentStateEvent(eReserved),Msk(0) 18:37:14:740 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9822 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42044 AGID:48004 AGInstr:42044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48004 AGAvailStatus:1) 18:37:14:740 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eSetAgentStateConf(UniqObjID:agent.5000.48004 MsgID:eSetAgentStateConf TgtCILClntID:FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)) 18:37:14:740 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:14:740 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:14:740 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:740 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:740 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:741 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:741 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:741 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:741 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:741 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eSetAgentStateConf 18:37:14:784 CTIOS1-ctios Trace: >>CG:[agent.5000.6443]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7654 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21176 AGID:6443 AGInstr:21176 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6443 AGAvailStatus:1) 18:37:14:785 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6443]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:14:785 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6443]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:14:817 CTIOS1-ctios Trace: >>CG:[call.5000.198845453]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845453 CallTyp:2 ConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 ANI:0418757602 DNIS:21032 Dialed#:45433 ConnDevID:0418757602 RCallKeyDay:151314 RCallKeyCID:206945 MsgID:eCallBeginEvent DvrKey:call.5000.198845453 ecc:(...) ICMEntUniqID:icm.151314.206945 RCallKeySeq#:2) 18:37:14:817 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845453 18:37:14:817 CTIOS1-ctios Trace: >>CG:[call.5000.198845453]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845453 ConnDevIDTyp:1 SVC#:634 SVCID:6086 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0418757602 AlrtgDevID:(null) CallngDevID:0418757602 CalldDevID:21032 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845453 Trnk#:0 TrnkGrp#:0) 18:37:14:817 CTIOS1-ctios Trace: [call.5000.198845453]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0418757602. 18:37:14:817 CTIOS1-ctios Trace: CallConnection(0418757602.1) created AgentObject (Device) for DeviceID(0418757602). 18:37:14:817 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:14:817 CTIOS1-ctios Trace: Added CallConnection(0418757602.1). 18:37:14:817 CTIOS1-ctios Trace: [call.5000.198845453]::CreateCallConnection(): CallConnection(0418757602.1) created successfully. 18:37:14:817 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845453.0418757602]:eCallBeginEvent 18:37:14:818 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845453.0418757602]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:14:818 CTIOS1-ctios Trace: >>CG:[call.5000.198845453]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845453 ConnDevIDTyp:1 SVC#:634 SVCID:6086 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:635 SGID:6079 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0418757602 AlrtgDevID:21032 CallngDevID:0418757602 CalldDevID:21032 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845453 Trnk#:0 TrnkGrp#:0) 18:37:14:818 CTIOS1-ctios Trace: [call.5000.198845453] Found CallConnection(0418757602.1) for device 0418757602. 18:37:14:818 CTIOS1-ctios Trace: [call.5000.198845453]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21032. 18:37:14:818 CTIOS1-ctios Trace: [call.5000.198845453] CallConnection(0418757602.1) found DeviceID(21032) AgentID(36279). 18:37:14:818 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:14:818 CTIOS1-ctios Trace: Added CallConnection(0418757602.1). 18:37:14:818 CTIOS1-ctios Trace: [call.5000.198845453]::CreateCallConnection(): CallConnection(0418757602.1) created successfully. 18:37:14:819 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845453.21032]:eCallBeginEvent 18:37:14:819 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845453.0418757602]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:14:819 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845453.21032]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:14:943 CTIOS1-ctios Trace: >>CG:[agent.5000.46064]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42198 AGID:46064 AGInstr:42198 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46064 AGAvailStatus:0) 18:37:14:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:14:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:14:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:14:944 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:14:944 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:14:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:14:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:14:944 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:012 CTIOS1-ctios Trace: [call.5000.46855181] Found CallConnection(21160.0) for device 21160. 18:37:15:013 CTIOS1-ctios Trace: [call.5000.46855181] Found CallConnection(21160.0) for device 21160. 18:37:15:013 CTIOS1-ctios Trace: >>CG:[call.5000.46855181]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855181 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21160 RelDevID:21160 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855181) 18:37:15:013 CTIOS1-ctios Trace: >>CG:[call.5000.46855181]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855181 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9703453164301 RelDevID:9703453164301 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855181) 18:37:15:013 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855181.9703453164301]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:15:013 CTIOS1-ctios Trace: >>CG:[call.5000.46855181]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855181 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:9703453164301 MsgID:eCallClearedEvent DvrKey:call.5000.46855181) 18:37:15:013 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855181.21160]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:15:013 CTIOS1-ctios Trace: >>CG:[agent.5000.6012]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:401 SGID:11225 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:5369 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21160 AGID:6012 AGInstr:21160 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6012 AGAvailStatus:0) 18:37:15:013 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855181.21160]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:15:013 CTIOS1-ctios Trace: [agent.5000.6012]: Current Wrapup Mode = 3 18:37:15:013 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855181.9703453164301]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:15:013 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855181.21160]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:15:013 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855181.21160]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:15:014 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855181.9703453164301]:eCallClearedEvent,Msk(3f0000) 18:37:15:014 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855181.21160]:eCallClearedEvent,Msk(3f0000) 18:37:15:014 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855181.21160]:eCallClearedEvent,Msk(3f0000) 18:37:15:014 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6012]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:15:014 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6012]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:15:014 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6012]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:15:025 CTIOS1-ctios Trace: [call.5000.46855674] Found CallConnection(42162.0) for device 42162. 18:37:15:031 CTIOS1-ctios Trace: ->RCV[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4) a=48004][agent.5000.48004]:eSetAgentStateRequest(eNotReady) 18:37:15:059 CTIOS1-ctios Trace: [call.5000.46855674] Found CallConnection(42162.0) for device 42162. 18:37:15:069 CTIOS1-ctios Trace: >>CG:[agent.5000.48392]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42241 AGID:48392 AGInstr:42241 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48392 AGAvailStatus:1) 18:37:15:069 CTIOS1-ctios Trace: >>CG:[call.5000.50374320]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:50374320 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42241 ConnDevID:42241 MsgID:eCallBeginEvent DvrKey:call.5000.50374320 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105034))) 18:37:15:069 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.50374320 18:37:15:069 CTIOS1-ctios Trace: >>CG:[call.5000.50374320]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:50374320 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42241 CallngDevID:42241 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.50374320) 18:37:15:069 CTIOS1-ctios Trace: [call.5000.50374320] CallConnection(42241.0) found DeviceID(42241) AgentID(48392). 18:37:15:069 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:15:069 CTIOS1-ctios Trace: Added CallConnection(42241.0). 18:37:15:069 CTIOS1-ctios Trace: [call.5000.50374320]::CreateCallConnection(): CallConnection(42241.0) created successfully. 18:37:15:069 CTIOS1-ctios Trace: >>CG:[agent.5000.48392]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10410 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42241 AGID:48392 AGInstr:42241 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48392 AGAvailStatus:0) 18:37:15:069 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:eAgentStateEvent(eTalking),Msk(0) 18:37:15:069 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:070 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:070 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:070 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:070 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374320.42241]:eCallBeginEvent,Msk(bf0002) 18:37:15:070 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374320.42241]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:15:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:eAgentStateEvent(eTalking),Msk(0) 18:37:15:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:070 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:070 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:071 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:071 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:071 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:085 CTIOS1-ctios Trace: >>CG:[call.5000.46855400]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855400 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42093 RelDevID:42093 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855400) 18:37:15:085 CTIOS1-ctios Trace: >>CG:[call.5000.46855400]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855400 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42093 MsgID:eCallClearedEvent DvrKey:call.5000.46855400) 18:37:15:086 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855400.42093]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:15:086 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855400.42093]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:15:086 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855400.42093]:eCallClearedEvent,Msk(3f0000) 18:37:15:086 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855400.42093]:eCallClearedEvent,Msk(3f0000) 18:37:15:086 CTIOS1-ctios Trace: >>CG:[call.5000.46855400]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855400 ConnDevIDTyp:0 ConnDevID:42093 MsgID:eCallEndEvent DvrKey:call.5000.46855400) 18:37:15:086 CTIOS1-ctios Trace: Removed CallConnection(42093.0). 18:37:15:086 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855400 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:15:087 CTIOS1-ctios Trace: >>CG:[agent.5000.3759]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5962 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42093 AGID:3759 AGInstr:42093 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3759 AGAvailStatus:1) 18:37:15:087 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855400.42093]:eCallEndEvent 18:37:15:087 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855400.42093]:eCallEndEvent 18:37:15:087 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:15:087 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:15:087 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:087 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:087 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:087 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:087 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:087 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:088 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:117 CTIOS1-ctios Trace: >>CG:[agent.5000.3759]:eQueryAgentStatisticsConf(IID:32370516 PrphID:5000 AGExt:42093 AGID:3759 AGInstr:42093 UniqObjID:agent.5000.3759 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:566 LogdOnTimeTdy:3855 NotRdyTimeTdy:2902 AGOutCallsTdy:3 AGOutCallsTlkTimeTdy:79 AGOutCallsTimeTdy:79 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:4 HdlCallsTlkTimeTdy:1195 HdlCallsTimeTdy:1323 IncCallsHldTdy:1 IncCallsHldTimeTdy:103 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:566 LogdOnTimeSess:3855 NotRdyTimeSess:2902 AGOutCallsSess:3 AGOutCallsTlkTimeSess:79 AGOutCallsTimeSess:79 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:2 HdlCallsTlkTimeSess:293 HdlCallsTimeSess:306 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:1 IntCallsTimeTdy:1 HdlCallsAftCallTimeSess:13 HdlCallsAftCallTimeTdy:25 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTi 18:37:15:117 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:eOnNewAgentStatisticsEvent 18:37:15:181 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9822 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42044 AGID:48004 AGInstr:42044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48004 AGAvailStatus:0) 18:37:15:181 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:15:181 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:15:181 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:181 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:181 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:182 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:182 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:182 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:182 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:182 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eSetAgentStateConf(UniqObjID:agent.5000.48004 MsgID:eSetAgentStateConf TgtCILClntID:FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)) 18:37:15:182 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eSetAgentStateConf 18:37:15:244 CTIOS1-ctios Trace: >>CG:[agent.5000.46064]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42198 AGID:46064 AGInstr:42198 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46064 AGAvailStatus:1) 18:37:15:244 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:15:244 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:244 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:244 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:244 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:244 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:245 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:245 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:259 CTIOS1-ctios Trace: >>CG:[call.5000.50374320]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:50374320 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42241 RelDevID:42241 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.50374320) 18:37:15:259 CTIOS1-ctios Trace: >>CG:[call.5000.50374320]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:50374320 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42241 MsgID:eCallClearedEvent DvrKey:call.5000.50374320) 18:37:15:260 CTIOS1-ctios Trace: >>CG:[call.5000.50374320]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:50374320 ConnDevIDTyp:0 ConnDevID:42241 MsgID:eCallEndEvent DvrKey:call.5000.50374320) 18:37:15:260 CTIOS1-ctios Trace: Removed CallConnection(42241.0). 18:37:15:260 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.50374320 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:15:260 CTIOS1-ctios Trace: >>CG:[agent.5000.48392]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42241 AGID:48392 AGInstr:42241 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48392 AGAvailStatus:1) 18:37:15:260 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374320.42241]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:15:260 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374320.42241]:eCallClearedEvent,Msk(3f0000) 18:37:15:260 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374320.42241]:eCallEndEvent 18:37:15:260 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:15:260 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:260 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:260 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:261 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:261 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:261 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:261 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:285 CTIOS1-ctios Trace: >>CG:[agent.5000.33630]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10274 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51072 AGID:33630 AGInstr:51072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33630 AGAvailStatus:0) 18:37:15:285 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33630]:eAgentStateEvent(eTalking),Msk(0) 18:37:15:285 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33630]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:285 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33630]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:286 CTIOS1-ctios Trace: >>CG:[call.5000.46855677]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855677 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855677 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0546618000 NewConnDevID:0546618000 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855677 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105034))) 18:37:15:286 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855677.0546618000]:eCallDataUpdateEvent,Msk(bf0002) 18:37:15:286 CTIOS1-ctios Trace: >>CG:[call.5000.46855677]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855677 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51072 CallngDevID:0546618000 CalldDevID:51072 LstRedirDevID:(null) AnsDevID:51072 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855677 Trnk#:0 TrnkGrp#:0) 18:37:15:286 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855677.51072]:eCallDataUpdateEvent,Msk(3f0001) 18:37:15:286 CTIOS1-ctios Trace: [call.5000.46855677] Found CallConnection(0546618000.1). 18:37:15:286 CTIOS1-ctios Trace: [call.5000.46855677] Found CallConnection(0546618000.1). 18:37:15:286 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855677.0546618000]:eCallEstablishedEvent,Msk(bf01a6) 18:37:15:286 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855677.51072]:eCallEstablishedEvent,Msk(bf01a6) 18:37:15:309 CTIOS1-ctios Trace: >>CG:[call.5000.46855674]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855674 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855674 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0926359972 NewConnDevID:0926359972 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855674 ecc:(...)) 18:37:15:309 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855674.0926359972]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:15:310 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855674.42162]:eCallDataUpdateEvent,Msk(28bf01a6) 18:37:15:310 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855674.42162]:eCallDataUpdateEvent,Msk(28bf01a6) 18:37:15:326 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eNotReady) 18:37:15:334 CTIOS1-ctios Trace: ->RCV[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4) a=48004][agent.5000.48004]:eSetAgentStateRequest(eAvailable) 18:37:15:397 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9822 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42044 AGID:48004 AGInstr:42044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48004 AGAvailStatus:1) 18:37:15:397 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:15:397 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:15:397 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:397 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:397 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:397 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:397 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:397 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:398 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:398 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eSetAgentStateConf(UniqObjID:agent.5000.48004 MsgID:eSetAgentStateConf TgtCILClntID:FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)) 18:37:15:398 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eSetAgentStateConf 18:37:15:454 CTIOS1-ctios Trace: ->RCV[FM3-91-D525-6224-dotNET_Sess(31914638)_EvtThd(4) a=48504][call.5000.46855052.42102]:eSetCallDataRequest 18:37:15:455 CTIOS1-ctios Trace: [call.5000.46855052.42102] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:15:455 CTIOS1-ctios Trace: <-SND[FM3-91-D525-6224-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855052.42102]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:15:458 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:37:15:458 CTIOS1-ctios Trace: >>CG:[call.5000.46855682]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855682 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42037 ConnDevID:42037 MsgID:eCallBeginEvent DvrKey:call.5000.46855682 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105035))) 18:37:15:459 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855682 18:37:15:459 CTIOS1-ctios Trace: >>CG:[call.5000.46855682]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855682 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42037 CallngDevID:42037 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855682) 18:37:15:459 CTIOS1-ctios Trace: [call.5000.46855682] CallConnection(42037.0) found DeviceID(42037) AgentID(48558). 18:37:15:459 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:15:459 CTIOS1-ctios Trace: Added CallConnection(42037.0). 18:37:15:459 CTIOS1-ctios Trace: [call.5000.46855682]::CreateCallConnection(): CallConnection(42037.0) created successfully. 18:37:15:459 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:0) 18:37:15:459 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:37:15:459 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:459 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:459 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:459 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:459 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:459 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:459 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:460 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855682.42037]:eCallBeginEvent,Msk(bf0002) 18:37:15:460 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855682.42037]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:15:460 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:37:15:460 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:460 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:460 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:460 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:460 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:460 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:460 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:489 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:37:15:489 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:15:489 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:15:489 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:490 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:37:15:490 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:37:15:511 CTIOS1-ctios Trace: ->RCV[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4) a=48456][agent.5000.48456]:eSetAgentStateRequest(eNotReady) 18:37:15:517 CTIOS1-ctios Trace: >>CG:[call.5000.46855052]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855052 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855052 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81146 ConnDevID:0992403480 CallWrpupData:PSTN_1218_ProductInfo ,215 NewConnDevID:42102 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855052 ecc:(...)) 18:37:15:517 CTIOS1-ctios Trace: >>CG:[call.5000.46855052.42102]:eSetCallDataConf(UniqObjID:call.5000.46855052.42102 MsgID:eSetCallDataConf TgtCILClntID:FM3-91-D525-6224-dotNET_Sess(31914638)_EvtThd(4)) 18:37:15:517 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855052.0992403480]:eCallDataUpdateEvent 18:37:15:517 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855052.42102]:eCallDataUpdateEvent 18:37:15:517 CTIOS1-ctios Trace: <-SND[FM3-91-D525-6224-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855052.42102]:eCallDataUpdateEvent 18:37:15:525 CTIOS1-ctios Trace: >>CG:[agent.5000.3759]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5962 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42093 AGID:3759 AGInstr:42093 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3759 AGAvailStatus:1) 18:37:15:526 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:eAgentStateEvent(eTalking),Msk(0) 18:37:15:526 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:eAgentStateEvent(eTalking),Msk(0) 18:37:15:526 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:526 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:526 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:526 CTIOS1-ctios Trace: >>CG:[call.5000.46855683]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855683 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42093 ConnDevID:42093 MsgID:eCallBeginEvent DvrKey:call.5000.46855683 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105035))) 18:37:15:526 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:526 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855683 18:37:15:526 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:526 CTIOS1-ctios Trace: >>CG:[call.5000.46855683]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855683 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42093 CallngDevID:42093 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855683) 18:37:15:526 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:526 CTIOS1-ctios Trace: [call.5000.46855683] CallConnection(42093.0) found DeviceID(42093) AgentID(3759). 18:37:15:526 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:15:526 CTIOS1-ctios Trace: Added CallConnection(42093.0). 18:37:15:526 CTIOS1-ctios Trace: [call.5000.46855683]::CreateCallConnection(): CallConnection(42093.0) created successfully. 18:37:15:526 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:526 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855683.42093]:eCallBeginEvent,Msk(bf0002) 18:37:15:526 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855683.42093]:eCallBeginEvent,Msk(bf0002) 18:37:15:527 CTIOS1-ctios Trace: >>CG:[agent.5000.3759]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5962 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42093 AGID:3759 AGInstr:42093 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3759 AGAvailStatus:0) 18:37:15:527 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855683.42093]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:15:527 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855683.42093]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:15:527 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:eAgentStateEvent(eTalking),Msk(0) 18:37:15:527 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:eAgentStateEvent(eTalking),Msk(0) 18:37:15:527 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:527 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:527 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:527 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:527 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:527 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:527 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:555 CTIOS1-ctios Trace: ->RCV[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4) a=44223][agent.5000.44223]:eSetAgentStateRequest(eNotReady) 18:37:15:572 CTIOS1-ctios Trace: >>CG:[agent.5000.48731]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11056 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42598 AGID:48731 AGInstr:42598 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48731 AGAvailStatus:0) 18:37:15:573 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:eAgentStateEvent(eTalking),Msk(0) 18:37:15:573 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:573 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:573 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:573 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:573 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:573 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:574 CTIOS1-ctios Trace: >>CG:[call.5000.46855678]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855678 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855678 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:02134710407 NewConnDevID:02134710407 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855678 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105035))) 18:37:15:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:574 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48731]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:574 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855678.02134710407]:eCallDataUpdateEvent,Msk(bf0002) 18:37:15:574 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855678.42598]:eCallDataUpdateEvent,Msk(3f0001) 18:37:15:574 CTIOS1-ctios Trace: >>CG:[call.5000.46855678]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855678 ConnDevIDTyp:0 SVC#:2 SVCID:9801 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:2 SGID:9785 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42598 CallngDevID:02134710407 CalldDevID:42598 LstRedirDevID:(null) AnsDevID:42598 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855678 Trnk#:0 TrnkGrp#:0) 18:37:15:574 CTIOS1-ctios Trace: [call.5000.46855678] Found CallConnection(02134710407.1). 18:37:15:574 CTIOS1-ctios Trace: [call.5000.46855678] Found CallConnection(02134710407.1). 18:37:15:574 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855678.02134710407]:eCallEstablishedEvent,Msk(bf01a6) 18:37:15:574 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855678.42598]:eCallEstablishedEvent,Msk(bf01a6) 18:37:15:575 CTIOS1-ctios Trace: >>CG:[agent.5000.48242]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:333 SGID:7051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42592 AGID:48242 AGInstr:42592 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48242 AGAvailStatus:0) 18:37:15:575 CTIOS1-ctios Trace: >>CG:[call.5000.46855679]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855679 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855679 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0514901308 NewConnDevID:0514901308 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855679 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105035))) 18:37:15:575 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:eAgentStateEvent(eTalking),Msk(0) 18:37:15:575 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48242]:eAgentStateEvent(eTalking),Msk(0) 18:37:15:575 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:575 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:575 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:575 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:575 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:575 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:576 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:576 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48242]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:576 CTIOS1-ctios Trace: >>CG:[call.5000.46855679]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855679 ConnDevIDTyp:0 SVC#:237 SVCID:7049 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:333 SGID:7051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42592 CallngDevID:0514901308 CalldDevID:42592 LstRedirDevID:(null) AnsDevID:42592 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855679 Trnk#:0 TrnkGrp#:0) 18:37:15:576 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:576 CTIOS1-ctios Trace: [call.5000.46855679] Found CallConnection(0514901308.1). 18:37:15:576 CTIOS1-ctios Trace: [call.5000.46855679] Found CallConnection(0514901308.1). 18:37:15:576 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855679.0514901308]:eCallDataUpdateEvent,Msk(bf0002) 18:37:15:576 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855679.42592]:eCallDataUpdateEvent,Msk(3f0001) 18:37:15:577 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855679.42592]:eCallDataUpdateEvent,Msk(3f0001) 18:37:15:577 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855679.0514901308]:eCallEstablishedEvent,Msk(bf01a6) 18:37:15:577 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855679.42592]:eCallEstablishedEvent,Msk(bf01a6) 18:37:15:577 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855679.42592]:eCallEstablishedEvent,Msk(bf01a6) 18:37:15:612 CTIOS1-ctios Trace: >>CG:[agent.5000.33606]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10012 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51084 AGID:33606 AGInstr:51084 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33606 AGAvailStatus:1) 18:37:15:612 CTIOS1-ctios Trace: >>CG:[call.5000.46855684]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855684 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51084 ConnDevID:51084 MsgID:eCallBeginEvent DvrKey:call.5000.46855684 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105035))) 18:37:15:612 CTIOS1-ctios Trace: >>CG:[call.5000.46855684]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855684 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51084 CallngDevID:51084 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855684) 18:37:15:612 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855684 18:37:15:612 CTIOS1-ctios Trace: [call.5000.46855684] CallConnection(51084.0) found DeviceID(51084) AgentID(33606). 18:37:15:612 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:15:612 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33606]:eAgentStateEvent(eTalking),Msk(0) 18:37:15:612 CTIOS1-ctios Trace: Added CallConnection(51084.0). 18:37:15:612 CTIOS1-ctios Trace: [call.5000.46855684]::CreateCallConnection(): CallConnection(51084.0) created successfully. 18:37:15:612 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33606]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:612 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33606]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:612 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855684.51084]:eCallBeginEvent,Msk(bf0002) 18:37:15:612 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855684.51084]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:15:612 CTIOS1-ctios Trace: >>CG:[agent.5000.33606]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10012 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51084 AGID:33606 AGInstr:51084 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33606 AGAvailStatus:0) 18:37:15:613 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33606]:eAgentStateEvent(eTalking),Msk(0) 18:37:15:613 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33606]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:613 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33606]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:15:618 CTIOS1-ctios Trace: >>CG:[call.5000.46855682]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855682 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42037 RelDevID:42037 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855682) 18:37:15:618 CTIOS1-ctios Trace: >>CG:[call.5000.46855682]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855682 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42037 MsgID:eCallClearedEvent DvrKey:call.5000.46855682) 18:37:15:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855682.42037]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:15:619 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855682.42037]:eCallClearedEvent,Msk(3f0000) 18:37:15:619 CTIOS1-ctios Trace: >>CG:[call.5000.46855682]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855682 ConnDevIDTyp:0 ConnDevID:42037 MsgID:eCallEndEvent DvrKey:call.5000.46855682) 18:37:15:619 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:37:15:619 CTIOS1-ctios Trace: Removed CallConnection(42037.0). 18:37:15:619 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855682 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:15:619 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855682.42037]:eCallEndEvent 18:37:15:619 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:15:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:620 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:620 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:620 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:660 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10520 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42253 AGID:48456 AGInstr:42253 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48456 AGAvailStatus:0) 18:37:15:660 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:15:660 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:15:660 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eSetAgentStateConf(UniqObjID:agent.5000.48456 MsgID:eSetAgentStateConf TgtCILClntID:GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)) 18:37:15:660 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:661 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:37:15:661 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:661 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:661 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:661 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:661 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:661 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:661 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eSetAgentStateConf 18:37:15:704 CTIOS1-ctios Trace: >>CG:[agent.5000.44223]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8408 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42040 AGID:44223 AGInstr:42040 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.44223 AGAvailStatus:0) 18:37:15:704 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:15:704 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:15:704 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:704 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:704 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:704 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:704 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:704 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:704 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:709 CTIOS1-ctios Trace: >>CG:[agent.5000.44223]:eSetAgentStateConf(UniqObjID:agent.5000.44223 MsgID:eSetAgentStateConf TgtCILClntID:FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)) 18:37:15:709 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:eSetAgentStateConf 18:37:15:726 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eAvailable) 18:37:15:777 CTIOS1-ctios Trace: >>CG:[agent.5000.36279]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:635 SGID:6079 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10323 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21032 AGID:36279 AGInstr:21032 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36279 AGAvailStatus:0) 18:37:15:777 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36279]:eAgentStateEvent(eTalking),Msk(0) 18:37:15:777 CTIOS1-ctios Trace: >>CG:[call.5000.198845453]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845453 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845453 NewConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0418757602 NewConnDevID:0418757602 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845453 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105035))) 18:37:15:778 CTIOS1-ctios Trace: >>CG:[call.5000.198845453]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845453 ConnDevIDTyp:0 SVC#:634 SVCID:6086 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:635 SGID:6079 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21032 CallngDevID:0418757602 CalldDevID:21032 LstRedirDevID:(null) AnsDevID:21032 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845453 Trnk#:0 TrnkGrp#:0) 18:37:15:778 CTIOS1-ctios Trace: [call.5000.198845453] Found CallConnection(0418757602.1). 18:37:15:778 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845453.0418757602]:eCallDataUpdateEvent,Msk(bf0002) 18:37:15:778 CTIOS1-ctios Trace: [call.5000.198845453] Found CallConnection(0418757602.1). 18:37:15:778 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845453.21032]:eCallDataUpdateEvent,Msk(3f0001) 18:37:15:778 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:0) 18:37:15:778 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845453.0418757602]:eCallEstablishedEvent,Msk(bf01a6) 18:37:15:778 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845453.21032]:eCallEstablishedEvent,Msk(bf01a6) 18:37:15:778 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:15:778 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:778 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:779 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:779 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:779 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:779 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:779 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:779 CTIOS1-ctios Trace: >>CG:[call.5000.46855683]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855683 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42093 RelDevID:42093 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855683) 18:37:15:779 CTIOS1-ctios Trace: >>CG:[call.5000.46855683]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855683 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42093 MsgID:eCallClearedEvent DvrKey:call.5000.46855683) 18:37:15:779 CTIOS1-ctios Trace: >>CG:[call.5000.46855683]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855683 ConnDevIDTyp:0 ConnDevID:42093 MsgID:eCallEndEvent DvrKey:call.5000.46855683) 18:37:15:779 CTIOS1-ctios Trace: Removed CallConnection(42093.0). 18:37:15:779 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855683 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:15:779 CTIOS1-ctios Trace: >>CG:[agent.5000.3759]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5962 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42093 AGID:3759 AGInstr:42093 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3759 AGAvailStatus:1) 18:37:15:779 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855683.42093]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:15:779 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855683.42093]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:15:779 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855683.42093]:eCallClearedEvent,Msk(3f0000) 18:37:15:779 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855683.42093]:eCallClearedEvent,Msk(3f0000) 18:37:15:779 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855683.42093]:eCallEndEvent 18:37:15:779 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855683.42093]:eCallEndEvent 18:37:15:779 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:15:779 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:15:779 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:779 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:779 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:779 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:779 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:779 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:779 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:785 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:1) 18:37:15:786 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:15:786 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:15:786 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:787 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:37:15:787 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:37:15:813 CTIOS1-ctios Trace: >>CG:[agent.5000.3759]:eQueryAgentStatisticsConf(IID:32370680 PrphID:5000 AGExt:42093 AGID:3759 AGInstr:42093 UniqObjID:agent.5000.3759 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:566 LogdOnTimeTdy:3855 NotRdyTimeTdy:2902 AGOutCallsTdy:3 AGOutCallsTlkTimeTdy:79 AGOutCallsTimeTdy:79 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:4 HdlCallsTlkTimeTdy:1195 HdlCallsTimeTdy:1323 IncCallsHldTdy:1 IncCallsHldTimeTdy:103 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:566 LogdOnTimeSess:3855 NotRdyTimeSess:2902 AGOutCallsSess:3 AGOutCallsTlkTimeSess:79 AGOutCallsTimeSess:79 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:2 HdlCallsTlkTimeSess:293 HdlCallsTimeSess:306 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:1 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:2 IntCallsTimeTdy:1 HdlCallsAftCallTimeSess:13 HdlCallsAftCallTimeTdy:25 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTi 18:37:15:813 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:eOnNewAgentStatisticsEvent 18:37:15:842 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:37:15:842 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:15:842 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:15:842 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:842 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:842 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:842 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:843 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:843 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:843 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:15:843 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:37:15:843 CTIOS1-ctios Trace: ->RCV[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4) a=44223][agent.5000.44223]:eSetAgentStateRequest(eAvailable) 18:37:15:843 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:37:15:852 CTIOS1-ctios Trace: [call.5000.46855677] Found CallConnection(51072.0) for device 51072. 18:37:15:856 CTIOS1-ctios Trace: ->RCV[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4) a=48456][agent.5000.48456]:eSetAgentStateRequest(eAvailable) 18:37:15:860 CTIOS1-ctios Trace: >>CG:[call.5000.46855684]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855684 CallTyp:10 ConnDevIDTyp:0 NewConnCID:46855684 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:990715618734 ConnDevID:51084 NewConnDevID:51084 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855684) 18:37:15:860 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855684.51084]:eCallDataUpdateEvent,Msk(bf0002) 18:37:15:861 CTIOS1-ctios Trace: >>CG:[call.5000.46855684]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855684 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51084 CallngDevID:51084 CalldDevID:990715618734 MsgID:eCallOriginatedEvent DvrKey:call.5000.46855684) 18:37:15:861 CTIOS1-ctios Trace: [call.5000.46855684] Found CallConnection(51084.0) for device 51084. 18:37:15:861 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855684.51084]:eCallOriginatedEvent,Msk(bf0002) 18:37:15:863 CTIOS1-ctios Trace: ->RCV[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4) a=48630][call.5000.46855156.42243]:eSetCallDataRequest 18:37:15:863 CTIOS1-ctios Trace: [call.5000.46855156.42243] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:15:863 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855156.42243]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:15:882 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207049 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207049 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990572) 18:37:15:882 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207050 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207050 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990573) 18:37:15:892 CTIOS1-ctios Trace: [call.5000.46855677] Found CallConnection(51072.0) for device 51072. 18:37:15:903 CTIOS1-ctios Trace: >>CG:[agent.5000.44223]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8408 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42040 AGID:44223 AGInstr:42040 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.44223 AGAvailStatus:1) 18:37:15:903 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:15:903 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:15:903 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:904 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:904 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:904 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:904 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:904 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:904 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:904 CTIOS1-ctios Trace: >>CG:[agent.5000.44223]:eSetAgentStateConf(UniqObjID:agent.5000.44223 MsgID:eSetAgentStateConf TgtCILClntID:FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)) 18:37:15:904 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:eSetAgentStateConf 18:37:15:912 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:15:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:15:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:15:913 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:15:913 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:15:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:15:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:15:913 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:15:915 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10520 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42253 AGID:48456 AGInstr:42253 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48456 AGAvailStatus:1) 18:37:15:916 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:15:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:15:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:916 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eSetAgentStateConf(UniqObjID:agent.5000.48456 MsgID:eSetAgentStateConf TgtCILClntID:GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)) 18:37:15:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:916 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:916 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:916 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:15:916 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eSetAgentStateConf 18:37:15:924 CTIOS1-ctios Trace: >>CG:[call.5000.46855156]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855156 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855156 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0513678126 CallWrpupData:ITMS_1260_DXXLocalLeadErrorA NewConnDevID:42243 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855156 ecc:(...)) 18:37:15:924 CTIOS1-ctios Trace: >>CG:[call.5000.46855156.42243]:eSetCallDataConf(UniqObjID:call.5000.46855156.42243 MsgID:eSetCallDataConf TgtCILClntID:GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)) 18:37:15:924 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855156.0513678126]:eCallDataUpdateEvent 18:37:15:924 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855156.42243]:eCallDataUpdateEvent 18:37:15:924 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855156.42243]:eCallDataUpdateEvent 18:37:15:956 CTIOS1-ctios Trace: ->RCV[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4) a=48507][call.5000.46855166.42203]:eSetCallDataRequest 18:37:15:956 CTIOS1-ctios Trace: [call.5000.46855166.42203] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:15:956 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855166.42203]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:15:988 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:37:16:009 CTIOS1-ctios Trace: >>CG:[call.5000.46855684]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855684 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46855684 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51084 NewConnDevID:51084 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855684) 18:37:16:009 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855684.51084]:eCallDataUpdateEvent,Msk(bf0002) 18:37:16:009 CTIOS1-ctios Trace: >>CG:[call.5000.46855684]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:46855684 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:0715618734 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.46855684 Trnk#:0 TrnkGrp#:0) 18:37:16:017 CTIOS1-ctios Trace: >>CG:[call.5000.46855166]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855166 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855166 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04235786299 CallWrpupData:BB_1218_RepeatedCall/PreviousSRClosed/I NewConnDevID:42203 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855166 ecc:(...)) 18:37:16:017 CTIOS1-ctios Trace: >>CG:[call.5000.46855166.42203]:eSetCallDataConf(UniqObjID:call.5000.46855166.42203 MsgID:eSetCallDataConf TgtCILClntID:GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)) 18:37:16:017 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855166.04235786299]:eCallDataUpdateEvent 18:37:16:017 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855166.42203]:eCallDataUpdateEvent 18:37:16:017 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855166.42203]:eCallDataUpdateEvent 18:37:16:033 CTIOS1-ctios Trace: ->RCV[GF-D8-1807-108-3896-3456 a=30614][call.5000.46855597.51099]:eSingleStepTransferRequest 18:37:16:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420745]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420745 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41088 ConnDevID:41088 MsgID:eCallBeginEvent DvrKey:call.5000.2131420745) 18:37:16:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420745]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420745 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41088 CallngDevID:41088 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420745) 18:37:16:037 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420745 18:37:16:037 CTIOS1-ctios Trace: [call.5000.2131420745] CallConnection(41088.0) found DeviceID(41088) AgentID(). 18:37:16:037 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:16:037 CTIOS1-ctios Trace: Added CallConnection(41088.0). 18:37:16:037 CTIOS1-ctios Trace: [call.5000.2131420745]::CreateCallConnection(): CallConnection(41088.0) created successfully. 18:37:16:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420745.41088]:eCallBeginEvent,Msk(bf0002) 18:37:16:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420745.41088]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:16:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420745]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420745 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420745 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41088 NewConnDevID:41088 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420745) 18:37:16:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420745.41088]:eCallDataUpdateEvent,Msk(bf0002) 18:37:16:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420745]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420745 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41088 CallngDevID:41088 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420745) 18:37:16:038 CTIOS1-ctios Trace: [call.5000.2131420745] Found CallConnection(41088.0) for device 41088. 18:37:16:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420745.41088]:eCallOriginatedEvent,Msk(bf0002) 18:37:16:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420745]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420745 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420745 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41088 NewConnDevID:41088 RCallKeyDay:151314 RCallKeyCID:207049 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420745 ICMEntUniqID:icm.151314.207049 RCallKeySeq#:1) 18:37:16:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420745]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420745 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41088 AlrtgDevID: CallngDevID:41088 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420745 Trnk#:0 TrnkGrp#:0) 18:37:16:039 CTIOS1-ctios Trace: [call.5000.2131420745] Found CallConnection(41088.0) for device 41088. 18:37:16:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420745.41088]:eCallDataUpdateEvent,Msk(bf0002) 18:37:16:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420745.41088]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:16:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420745]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420745 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41088 AlrtgDevID:51044 CallngDevID:41088 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420745 Trnk#:0 TrnkGrp#:0) 18:37:16:039 CTIOS1-ctios Trace: [call.5000.2131420745] Found CallConnection(41088.0) for device 41088. 18:37:16:039 CTIOS1-ctios Trace: [call.5000.2131420745]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:16:039 CTIOS1-ctios Trace: [call.5000.2131420745] CallConnection(41088.0) found DeviceID(51044) AgentID(05230). 18:37:16:039 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:16:039 CTIOS1-ctios Trace: Added CallConnection(41088.0). 18:37:16:039 CTIOS1-ctios Trace: [call.5000.2131420745]::CreateCallConnection(): CallConnection(41088.0) created successfully. 18:37:16:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420745.51044]:eCallBeginEvent 18:37:16:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420745.41088]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:16:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420745.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:16:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420745]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420745 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420745 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41088 NewConnDevID:41088 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420745 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105035))) 18:37:16:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420745]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420745 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41088 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420745 Trnk#:0 TrnkGrp#:0) 18:37:16:042 CTIOS1-ctios Trace: [call.5000.2131420745] Found CallConnection(41088.0). 18:37:16:042 CTIOS1-ctios Trace: [call.5000.2131420745] Found CallConnection(41088.0). 18:37:16:042 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:16:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420745]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420745 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420745) 18:37:16:042 CTIOS1-ctios Trace: [call.5000.2131420745] Found CallConnection(51044.0). 18:37:16:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420746]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420746 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41089 ConnDevID:41089 MsgID:eCallBeginEvent DvrKey:call.5000.2131420746) 18:37:16:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420745.41088]:eCallDataUpdateEvent,Msk(bf0002) 18:37:16:042 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420746 18:37:16:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420745.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:16:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420746]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420746 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41089 CallngDevID:41089 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420746) 18:37:16:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420745.41088]:eCallEstablishedEvent,Msk(bf01a6) 18:37:16:043 CTIOS1-ctios Trace: [call.5000.2131420746] CallConnection(41089.0) found DeviceID(41089) AgentID(). 18:37:16:043 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:16:043 CTIOS1-ctios Trace: Added CallConnection(41089.0). 18:37:16:043 CTIOS1-ctios Trace: [call.5000.2131420746]::CreateCallConnection(): CallConnection(41089.0) created successfully. 18:37:16:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420745.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:16:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:16:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:16:043 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:16:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420745.41088]: eCallHeldEvent,Msk(bf0126) 18:37:16:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420745.51044]: eCallHeldEvent,Msk(bf000a) 18:37:16:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420746.41089]:eCallBeginEvent,Msk(bf0002) 18:37:16:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420746.41089]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:16:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420746]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420746 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420746 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41089 NewConnDevID:41089 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420746) 18:37:16:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420746.41089]:eCallDataUpdateEvent,Msk(bf0002) 18:37:16:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420746]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420746 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41089 CallngDevID:41089 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420746) 18:37:16:044 CTIOS1-ctios Trace: [call.5000.2131420746] Found CallConnection(41089.0) for device 41089. 18:37:16:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420746]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420746 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420746 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41089 NewConnDevID:41089 RCallKeyDay:151314 RCallKeyCID:207050 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420746 ICMEntUniqID:icm.151314.207050 RCallKeySeq#:1) 18:37:16:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420746]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420746 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41089 AlrtgDevID: CallngDevID:41089 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420746 Trnk#:0 TrnkGrp#:0) 18:37:16:044 CTIOS1-ctios Trace: [call.5000.2131420746] Found CallConnection(41089.0) for device 41089. 18:37:16:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420746.41089]:eCallOriginatedEvent,Msk(bf0002) 18:37:16:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420746.41089]:eCallDataUpdateEvent,Msk(bf0002) 18:37:16:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420746.41089]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:16:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420746]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420746 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41089 AlrtgDevID:51023 CallngDevID:41089 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420746 Trnk#:0 TrnkGrp#:0) 18:37:16:047 CTIOS1-ctios Trace: [call.5000.2131420746] Found CallConnection(41089.0) for device 41089. 18:37:16:047 CTIOS1-ctios Trace: [call.5000.2131420746]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:16:047 CTIOS1-ctios Trace: [call.5000.2131420746] CallConnection(41089.0) found DeviceID(51023) AgentID(33632). 18:37:16:047 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:16:047 CTIOS1-ctios Trace: Added CallConnection(41089.0). 18:37:16:047 CTIOS1-ctios Trace: [call.5000.2131420746]::CreateCallConnection(): CallConnection(41089.0) created successfully. 18:37:16:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420746.51023]:eCallBeginEvent 18:37:16:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420746.41089]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:16:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420746.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:16:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420746]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420746 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420746 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41089 NewConnDevID:41089 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420746 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105035))) 18:37:16:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420746.41089]:eCallDataUpdateEvent,Msk(bf0002) 18:37:16:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420746]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420746 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41089 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420746 Trnk#:0 TrnkGrp#:0) 18:37:16:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420746.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:16:048 CTIOS1-ctios Trace: [call.5000.2131420746] Found CallConnection(41089.0). 18:37:16:048 CTIOS1-ctios Trace: [call.5000.2131420746] Found CallConnection(41089.0). 18:37:16:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420746.41089]:eCallEstablishedEvent,Msk(bf01a6) 18:37:16:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420746.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:16:048 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:16:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420746]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420746 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420746) 18:37:16:049 CTIOS1-ctios Trace: [call.5000.2131420746] Found CallConnection(51023.0). 18:37:16:049 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:16:049 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:16:049 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:16:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420746.41089]: eCallHeldEvent,Msk(bf0126) 18:37:16:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420746.51023]: eCallHeldEvent,Msk(bf000a) 18:37:16:067 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:37:16:067 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:16:067 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:16:067 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:068 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:068 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:068 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:068 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:068 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:068 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:068 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:37:16:069 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:37:16:101 CTIOS1-ctios Trace: >>CG:[call.5000.2131420745]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420745 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420745 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41088 NewConnDevID:41088 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420745 ecc:(...)) 18:37:16:101 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420745.41088]:eCallDataUpdateEvent,Msk(bf0126) 18:37:16:101 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420745.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:16:109 CTIOS1-ctios Trace: >>CG:[call.5000.2131420746]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420746 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420746 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41089 NewConnDevID:41089 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420746 ecc:(...)) 18:37:16:110 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420746.41089]:eCallDataUpdateEvent,Msk(bf0126) 18:37:16:110 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420746.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:16:118 CTIOS1-ctios Trace: [call.5000.46855678] Found CallConnection(42598.0) for device 42598. 18:37:16:121 CTIOS1-ctios Trace: [call.5000.46855679] Found CallConnection(42592.0) for device 42592. 18:37:16:139 CTIOS1-ctios Trace: [call.5000.46855204] Found CallConnection(51091.0) for device 51091. 18:37:16:141 CTIOS1-ctios Trace: [call.5000.46855204] Found CallConnection(51091.0) for device 51091. 18:37:16:148 CTIOS1-ctios Trace: >>CG:[call.5000.46855204]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855204 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51091 RelDevID:51091 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855204) 18:37:16:149 CTIOS1-ctios Trace: >>CG:[call.5000.46855204]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855204 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0937867044 RelDevID:0937867044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855204) 18:37:16:149 CTIOS1-ctios Trace: >>CG:[call.5000.46855204]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855204 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0937867044 MsgID:eCallClearedEvent DvrKey:call.5000.46855204) 18:37:16:149 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855204.0937867044]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:16:149 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855204.51091]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:16:149 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855204.51091]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:16:149 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855204.0937867044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:16:149 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855204.51091]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:16:149 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855204.51091]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:16:149 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855204.0937867044]:eCallClearedEvent,Msk(3f0000) 18:37:16:149 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855204.51091]:eCallClearedEvent,Msk(3f0000) 18:37:16:149 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855204.51091]:eCallClearedEvent,Msk(3f0000) 18:37:16:150 CTIOS1-ctios Trace: >>CG:[agent.5000.33650]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:610 SGID:6063 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10573 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51091 AGID:33650 AGInstr:51091 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33650 AGAvailStatus:0) 18:37:16:150 CTIOS1-ctios Trace: [agent.5000.33650]: Current Wrapup Mode = 0 18:37:16:150 CTIOS1-ctios Trace: [call.5000.46855204.51091] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:16:150 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855204.51091]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:16:151 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33650]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:16:151 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.33650]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:16:151 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33650]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:16:151 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33650]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:16:157 CTIOS1-ctios Trace: [call.5000.46855678] Found CallConnection(42598.0) for device 42598. 18:37:16:163 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:1) 18:37:16:163 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:16:163 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:164 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:164 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:164 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:164 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:164 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:164 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:174 CTIOS1-ctios Trace: [call.5000.46855597] Found CallConnection(51099.0) for device 51099. 18:37:16:174 CTIOS1-ctios Trace: [call.5000.46855597] Found CallConnection(51099.0) for device 51099. 18:37:16:179 CTIOS1-ctios Trace: >>CG:[call.5000.2131420747]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420747 CallTyp:12 ConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:04235242371 DNIS:81112 CallrEntrDig:81112 ConnDevID:51099 RCallKeyDay:151314 RCallKeyCID:206431 MsgID:eCallBeginEvent DvrKey:call.5000.2131420747 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105013)) ICMEntUniqID:icm.151314.206431 RCallKeySeq#:3) 18:37:16:180 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420747 18:37:16:180 CTIOS1-ctios Trace: >>CG:[call.5000.46855597]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855597 NumParties:1 SecDevIDTyp:0 SecCID:2131420747 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:04235242371 SecDevID:51099 TfrgDevID:51099 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46855597ConnectedParty[1]:(ConnPtyCID:46855597 ConnPtyDevIDTyp:1 ConnPtyDevID:04235242371)) 18:37:16:180 CTIOS1-ctios Trace: >>CG:[call.5000.2131420747]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855597 NumParties:1 SecDevIDTyp:0 SecCID:2131420747 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:04235242371 SecDevID:51099 TfrgDevID:51099 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420747ConnectedParty[1]:(ConnPtyCID:46855597 ConnPtyDevIDTyp:1 ConnPtyDevID:04235242371)) 18:37:16:180 CTIOS1-ctios Trace: [call.5000.46855597] Found CallConnection(51099.0). 18:37:16:180 CTIOS1-ctios Trace: [call.5000.2131420747]::FindTransferCommonDeviceID Calls [call.5000.46855597] and [call.5000.2131420747] do not appear to have a common Device. Tranferring Device [51099] is set as common device 18:37:16:180 CTIOS1-ctios Trace: [call.5000.46855597] Found CallConnection(51099.0). 18:37:16:180 CTIOS1-ctios Trace: [call.5000.46855597] Found CallConnection(51099.0). 18:37:16:180 CTIOS1-ctios Trace: Removed CallConnection(51099.0). 18:37:16:180 CTIOS1-ctios Trace: Added CallConnection(04235242371.1). 18:37:16:180 CTIOS1-ctios Trace: [call.5000.2131420747] Moved CallConnection[04235242371.1] from [call.5000.46855597] to [call.5000.2131420747]. 18:37:16:180 CTIOS1-ctios Trace: >>CG:[call.5000.2131420747]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420747 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420747 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51099 NewConnDevID:04235242371 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420747) 18:37:16:180 CTIOS1-ctios Trace: >>CG:[call.5000.2131420747]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420747 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:04235242371 RelDevID:04235242371 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420747) 18:37:16:180 CTIOS1-ctios Trace: >>CG:[call.5000.2131420747]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420747 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51099 MsgID:eCallClearedEvent DvrKey:call.5000.2131420747) 18:37:16:181 CTIOS1-ctios Trace: >>CG:[call.5000.2131420747]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420747 ConnDevIDTyp:1 ConnDevID:04235242371 MsgID:eCallEndEvent DvrKey:call.5000.2131420747) 18:37:16:181 CTIOS1-ctios Trace: >>CG:[call.5000.46855597]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855597 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:04235242371 MsgID:eCallClearedEvent DvrKey:call.5000.46855597) 18:37:16:181 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855597.51099]:eCallTransferredEvent,Msk(bf01a6) 18:37:16:181 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][call.5000.46855597.51099]:eCallTransferredEvent,Msk(bf01a6) 18:37:16:181 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855597.51099]:eCallTransferredEvent,Msk(bf01a6) 18:37:16:181 CTIOS1-ctios Trace: Removed CallConnection(04235242371.1). 18:37:16:181 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420747 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:16:181 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][call.5000.46855597.51099]:eCallTransferredEvent,Msk(bf01a6) 18:37:16:181 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855597.51099]:eCallEndEvent 18:37:16:181 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][call.5000.46855597.51099]:eCallEndEvent 18:37:16:181 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855597.04235242371]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:16:181 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420747.04235242371]:eCallTransferredEvent,Msk(bf01a6) 18:37:16:181 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420747.04235242371]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:16:181 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420747.04235242371]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:16:181 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420747.04235242371]:eCallClearedEvent,Msk(3f0000) 18:37:16:181 CTIOS1-ctios Trace: >>CG:[agent.5000.30614]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:608 SGID:6056 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10456 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51099 AGID:30614 AGInstr:51099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30614 AGAvailStatus:0) 18:37:16:181 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420747.04235242371]:eCallEndEvent 18:37:16:181 CTIOS1-ctios Trace: [agent.5000.30614]: Current Wrapup Mode = 0 18:37:16:182 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30614]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:37:16:182 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][agent.5000.30614]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:37:16:182 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30614]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:16:182 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30614]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:16:188 CTIOS1-ctios Trace: [call.5000.46855679] Found CallConnection(42592.0) for device 42592. 18:37:16:215 CTIOS1-ctios Trace: >>CG:[agent.5000.30614]:eQueryAgentStatisticsConf(IID:32370687 PrphID:5000 AGExt:51099 AGID:30614 AGInstr:51099 UniqObjID:agent.5000.30614 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2258 LogdOnTimeTdy:8886 NotRdyTimeTdy:676 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:34 HdlCallsTlkTimeTdy:5427 HdlCallsTimeTdy:5893 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5 LogdOnTimeSess:470 NotRdyTimeSess:1 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:6 HdlCallsTlkTimeSess:415 HdlCallsTimeSess:432 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:17 HdlCallsAftCallTimeTdy:466 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess: 18:37:16:215 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][agent.5000.30614]:eOnNewAgentStatisticsEvent 18:37:16:269 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:1) 18:37:16:269 CTIOS1-ctios Trace: >>CG:[call.5000.46855691]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855691 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42214 ConnDevID:42214 MsgID:eCallBeginEvent DvrKey:call.5000.46855691 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105035))) 18:37:16:269 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855691 18:37:16:269 CTIOS1-ctios Trace: >>CG:[call.5000.46855691]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855691 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42214 CallngDevID:42214 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855691) 18:37:16:269 CTIOS1-ctios Trace: [call.5000.46855691] CallConnection(42214.0) found DeviceID(42214) AgentID(42656). 18:37:16:269 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:16:269 CTIOS1-ctios Trace: Added CallConnection(42214.0). 18:37:16:269 CTIOS1-ctios Trace: [call.5000.46855691]::CreateCallConnection(): CallConnection(42214.0) created successfully. 18:37:16:269 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:0) 18:37:16:270 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eTalking),Msk(0) 18:37:16:270 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:16:270 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:16:270 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:16:270 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:16:270 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:16:270 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:16:270 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:16:270 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855691.42214]:eCallBeginEvent,Msk(bf0002) 18:37:16:270 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855691.42214]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:16:270 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eTalking),Msk(0) 18:37:16:270 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:16:271 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:16:271 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:16:271 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:16:271 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:16:271 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:16:271 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:16:271 CTIOS1-ctios Trace: [call.5000.198845453] Found CallConnection(21032.0) for device 21032. 18:37:16:315 CTIOS1-ctios Trace: [call.5000.198845453] Found CallConnection(21032.0) for device 21032. 18:37:16:340 CTIOS1-ctios Trace: >>CG:[call.5000.46855678]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855678 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855678 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:02134710407 NewConnDevID:02134710407 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855678 ecc:(...)) 18:37:16:341 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855678.02134710407]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:16:341 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855678.42598]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:16:347 CTIOS1-ctios Trace: >>CG:[call.5000.46854913]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46854913 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46854913 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04236862430 CallWrpupData:1236_0800_Modem /Device Change ,140 NewConnDevID:42540 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46854913 ecc:(...)) 18:37:16:347 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854913.04236862430]:eCallDataUpdateEvent 18:37:16:348 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854913.42540]:eCallDataUpdateEvent 18:37:16:364 CTIOS1-ctios Trace: >>CG:[call.5000.2131420745]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420745 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420745) 18:37:16:364 CTIOS1-ctios Trace: >>CG:[call.5000.2131420745]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420745 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41088 RelDevID:41088 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420745) 18:37:16:364 CTIOS1-ctios Trace: >>CG:[call.5000.2131420745]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420745 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41088 MsgID:eCallClearedEvent DvrKey:call.5000.2131420745) 18:37:16:364 CTIOS1-ctios Trace: >>CG:[call.5000.2131420745]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420745 ConnDevIDTyp:0 ConnDevID:41088 MsgID:eCallEndEvent DvrKey:call.5000.2131420745) 18:37:16:364 CTIOS1-ctios Trace: Removed CallConnection(41088.0). 18:37:16:364 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:16:364 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420745 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:16:364 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:16:365 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420745.41088]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:16:365 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420745.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:16:365 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420745.41088]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:16:365 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420745.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:16:365 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420745.41088]:eCallClearedEvent,Msk(3f0000) 18:37:16:365 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420745.51044]:eCallClearedEvent,Msk(3f0000) 18:37:16:365 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420745.41088]:eCallEndEvent 18:37:16:365 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420745.51044]:eCallEndEvent 18:37:16:365 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:16:365 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:365 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:398 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32370688 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5075 LogdOnTimeTdy:9369 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:250 LogdOnTimeSess:624 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:16:428 CTIOS1-ctios Trace: >>CG:[call.5000.46855691]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855691 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42214 RelDevID:42214 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855691) 18:37:16:428 CTIOS1-ctios Trace: >>CG:[call.5000.46855691]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855691 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42214 MsgID:eCallClearedEvent DvrKey:call.5000.46855691) 18:37:16:428 CTIOS1-ctios Trace: >>CG:[call.5000.46855691]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855691 ConnDevIDTyp:0 ConnDevID:42214 MsgID:eCallEndEvent DvrKey:call.5000.46855691) 18:37:16:428 CTIOS1-ctios Trace: Removed CallConnection(42214.0). 18:37:16:428 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855691 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:16:428 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:1) 18:37:16:429 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855691.42214]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:16:429 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855691.42214]:eCallClearedEvent,Msk(3f0000) 18:37:16:429 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855691.42214]:eCallEndEvent 18:37:16:429 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:16:429 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:429 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:429 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:429 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:429 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:429 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:430 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:485 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845453.21032]:eSetCallDataRequest 18:37:16:509 CTIOS1-ctios Trace: ->RCV[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4) a=48721][agent.5000.48721]:eSetAgentStateRequest(eNotReady) 18:37:16:544 CTIOS1-ctios Trace: >>CG:[call.5000.198845453]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845453 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845453 NewConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0418757602 NewConnDevID:0418757602 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845453 ecc:(...)) 18:37:16:545 CTIOS1-ctios Trace: >>CG:[call.5000.198845453.21032]:eSetCallDataConf(UniqObjID:call.5000.198845453.21032 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:16:545 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845453.0418757602]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:16:545 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845453.21032]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:16:644 CTIOS1-ctios Trace: ->RCV[FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4) a=48454][agent.5000.48454]:eSetAgentStateRequest(eNotReady) 18:37:16:658 CTIOS1-ctios Trace: >>CG:[agent.5000.48721]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:11030 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42190 AGID:48721 AGInstr:42190 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48721 AGAvailStatus:0) 18:37:16:659 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:16:659 CTIOS1-ctios Trace: <-SND[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:16:659 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:16:659 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:16:659 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:16:659 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:16:659 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:16:659 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:16:659 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:16:660 CTIOS1-ctios Trace: >>CG:[agent.5000.48721]:eSetAgentStateConf(UniqObjID:agent.5000.48721 MsgID:eSetAgentStateConf TgtCILClntID:GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)) 18:37:16:660 CTIOS1-ctios Trace: <-SND[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:eSetAgentStateConf 18:37:16:721 CTIOS1-ctios Trace: >>CG:[call.5000.2131420746]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420746 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420746) 18:37:16:721 CTIOS1-ctios Trace: >>CG:[call.5000.2131420746]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420746 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41089 RelDevID:41089 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420746) 18:37:16:721 CTIOS1-ctios Trace: >>CG:[call.5000.2131420746]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420746 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41089 MsgID:eCallClearedEvent DvrKey:call.5000.2131420746) 18:37:16:721 CTIOS1-ctios Trace: >>CG:[call.5000.2131420746]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420746 ConnDevIDTyp:0 ConnDevID:41089 MsgID:eCallEndEvent DvrKey:call.5000.2131420746) 18:37:16:721 CTIOS1-ctios Trace: Removed CallConnection(41089.0). 18:37:16:721 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420746.41089]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:16:721 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:16:721 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420746 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:16:721 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420746.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:16:721 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:16:721 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420746.41089]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:16:721 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420746.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:16:721 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420746.41089]:eCallClearedEvent,Msk(3f0000) 18:37:16:721 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420746.51023]:eCallClearedEvent,Msk(3f0000) 18:37:16:722 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420746.41089]:eCallEndEvent 18:37:16:722 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420746.51023]:eCallEndEvent 18:37:16:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:16:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:722 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:734 CTIOS1-ctios Trace: [call.5000.46855336] Found CallConnection(42087.0) for device 42087. 18:37:16:734 CTIOS1-ctios Trace: [call.5000.46855336] Found CallConnection(42087.0) for device 42087. 18:37:16:735 CTIOS1-ctios Trace: >>CG:[call.5000.46855336]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855336 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42087 RelDevID:42087 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855336) 18:37:16:735 CTIOS1-ctios Trace: >>CG:[call.5000.46855336]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855336 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0997304612 RelDevID:0997304612 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855336) 18:37:16:735 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855336.0997304612]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:16:735 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855336.42087]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:16:735 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855336.0997304612]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:16:735 CTIOS1-ctios Trace: >>CG:[call.5000.46855336]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855336 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0997304612 MsgID:eCallClearedEvent DvrKey:call.5000.46855336) 18:37:16:735 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855336.42087]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:16:735 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855336.0997304612]:eCallClearedEvent,Msk(3f0000) 18:37:16:735 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855336.42087]:eCallClearedEvent,Msk(3f0000) 18:37:16:749 CTIOS1-ctios Trace: >>CG:[agent.5000.42231]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:856 SGID:10598 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:8614 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42087 AGID:42231 AGInstr:42087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42231 AGAvailStatus:0) 18:37:16:749 CTIOS1-ctios Trace: [agent.5000.42231]: Current Wrapup Mode = 3 18:37:16:749 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:16:749 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:16:749 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:16:749 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:16:750 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:16:750 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:16:750 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:16:750 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:16:754 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32370692 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5912 LogdOnTimeTdy:9275 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5912 LogdOnTimeSess:9275 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:16:793 CTIOS1-ctios Trace: >>CG:[agent.5000.48454]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10518 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42056 AGID:48454 AGInstr:42056 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48454 AGAvailStatus:0) 18:37:16:793 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:16:793 CTIOS1-ctios Trace: <-SND[FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:16:793 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:16:793 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:16:793 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:16:793 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:16:793 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:16:793 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:16:794 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:16:794 CTIOS1-ctios Trace: >>CG:[agent.5000.48454]:eSetAgentStateConf(UniqObjID:agent.5000.48454 MsgID:eSetAgentStateConf TgtCILClntID:FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4)) 18:37:16:794 CTIOS1-ctios Trace: <-SND[FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:eSetAgentStateConf 18:37:16:821 CTIOS1-ctios Trace: ->RCV[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4) a=48721][agent.5000.48721]:eSetAgentStateRequest(eAvailable) 18:37:16:856 CTIOS1-ctios Trace: [call.5000.46855318] Found CallConnection(42150.0) for device 42150. 18:37:16:856 CTIOS1-ctios Trace: [call.5000.46855318] Found CallConnection(42150.0) for device 42150. 18:37:16:858 CTIOS1-ctios Trace: >>CG:[call.5000.46855318]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855318 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42150 RelDevID:42150 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855318) 18:37:16:858 CTIOS1-ctios Trace: >>CG:[call.5000.46855318]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855318 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03327228172 RelDevID:03327228172 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855318) 18:37:16:858 CTIOS1-ctios Trace: >>CG:[call.5000.46855318]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855318 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03327228172 MsgID:eCallClearedEvent DvrKey:call.5000.46855318) 18:37:16:858 CTIOS1-ctios Trace: >>CG:[agent.5000.3052]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:300 SGID:5002 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:5482 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42150 AGID:3052 AGInstr:42150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3052 AGAvailStatus:0) 18:37:16:858 CTIOS1-ctios Trace: [agent.5000.3052]: Current Wrapup Mode = 3 18:37:16:858 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855318.03327228172]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:16:858 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855318.42150]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:16:858 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855318.03327228172]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:16:858 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855318.42150]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:16:858 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855318.03327228172]:eCallClearedEvent,Msk(3f0000) 18:37:16:858 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855318.42150]:eCallClearedEvent,Msk(3f0000) 18:37:16:859 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:16:859 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:16:859 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:16:859 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3052]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:16:859 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3052]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:16:859 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:16:859 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:16:859 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3052]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:16:881 CTIOS1-ctios Trace: >>CG:[agent.5000.48721]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11030 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42190 AGID:48721 AGInstr:42190 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48721 AGAvailStatus:1) 18:37:16:881 CTIOS1-ctios Trace: <-SND[37096][]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:16:882 CTIOS1-ctios Trace: <-SND[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:16:882 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:882 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:882 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:882 CTIOS1-ctios Trace: >>CG:[agent.5000.48721]:eSetAgentStateConf(UniqObjID:agent.5000.48721 MsgID:eSetAgentStateConf TgtCILClntID:GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)) 18:37:16:882 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:882 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:882 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:882 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:16:882 CTIOS1-ctios Trace: <-SND[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:eSetAgentStateConf 18:37:16:992 CTIOS1-ctios Trace: ->RCV[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4) a=48507][agent.5000.48507]:eSetAgentStateRequest(eAvailable) 18:37:17:012 CTIOS1-ctios Trace: >>CG:[call.5000.46854913]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46854913 ConnDevIDTyp:0 ConnDevID:42540 MsgID:eCallEndEvent DvrKey:call.5000.46854913) 18:37:17:012 CTIOS1-ctios Trace: Removed CallConnection(04236862430.1). 18:37:17:012 CTIOS1-ctios Trace: Removed CallConnection(42540.0). 18:37:17:012 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46854913 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:17:012 CTIOS1-ctios Trace: >>CG:[agent.5000.48500]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10656 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42540 AGID:48500 AGInstr:42540 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48500 AGAvailStatus:1) 18:37:17:013 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854913.04236862430]:eCallEndEvent 18:37:17:013 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854913.42540]:eCallEndEvent 18:37:17:013 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48500]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:17:013 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48500]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:013 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48500]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:053 CTIOS1-ctios Trace: >>CG:[call.5000.46855166]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855166 ConnDevIDTyp:0 ConnDevID:42203 MsgID:eCallEndEvent DvrKey:call.5000.46855166) 18:37:17:053 CTIOS1-ctios Trace: Removed CallConnection(04235786299.1). 18:37:17:053 CTIOS1-ctios Trace: Removed CallConnection(42203.0). 18:37:17:053 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855166 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:17:053 CTIOS1-ctios Trace: >>CG:[agent.5000.48507]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10678 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42203 AGID:48507 AGInstr:42203 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48507 AGAvailStatus:1) 18:37:17:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855166.04235786299]:eCallEndEvent 18:37:17:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855166.42203]:eCallEndEvent 18:37:17:054 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855166.42203]:eCallEndEvent 18:37:17:054 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:17:054 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:17:054 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:054 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:054 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:054 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:054 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:054 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:054 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:055 CTIOS1-ctios Trace: >>CG:[agent.5000.48507]:eSetAgentStateConf(UniqObjID:agent.5000.48507 MsgID:eSetAgentStateConf TgtCILClntID:GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)) 18:37:17:055 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:eSetAgentStateConf 18:37:17:084 CTIOS1-ctios Trace: >>CG:[agent.5000.48507]:eQueryAgentStatisticsConf(IID:32370695 PrphID:5000 AGExt:42203 AGID:48507 AGInstr:42203 UniqObjID:agent.5000.48507 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:135 LogdOnTimeTdy:2301 NotRdyTimeTdy:1117 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:4 HdlCallsTlkTimeTdy:1023 HdlCallsTimeTdy:1043 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:135 LogdOnTimeSess:2301 NotRdyTimeSess:1117 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:4 HdlCallsTlkTimeSess:1023 HdlCallsTimeSess:1043 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:20 HdlCallsAftCallTimeTdy:20 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTim 18:37:17:084 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:eOnNewAgentStatisticsEvent 18:37:17:241 CTIOS1-ctios Trace: ->RCV[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4) a=48630][agent.5000.48630]:eSetAgentStateRequest(eAvailable) 18:37:17:249 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:407 SVCID:5036 SG#:507 SGID:5045 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21265 ANI:(null) UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206644 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206644 RCallKeySeq#:1 CallTypIDTag:5032 PreCallIIDTag:7989931) 18:37:17:280 CTIOS1-ctios Trace: >>CG:[agent.5000.9528]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:8989 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21265 AGID:9528 AGInstr:21265 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9528 AGAvailStatus:0) 18:37:17:281 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9528]:eAgentStateEvent(eReserved),Msk(0) 18:37:17:281 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9528]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:17:302 CTIOS1-ctios Trace: >>CG:[call.5000.46855156]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855156 ConnDevIDTyp:0 ConnDevID:42243 MsgID:eCallEndEvent DvrKey:call.5000.46855156) 18:37:17:302 CTIOS1-ctios Trace: Removed CallConnection(0513678126.1). 18:37:17:302 CTIOS1-ctios Trace: Removed CallConnection(42243.0). 18:37:17:302 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855156 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:17:302 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42243 AGID:48630 AGInstr:42243 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48630 AGAvailStatus:1) 18:37:17:302 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855156.0513678126]:eCallEndEvent 18:37:17:302 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855156.42243]:eCallEndEvent 18:37:17:302 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855156.42243]:eCallEndEvent 18:37:17:302 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:17:303 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:17:303 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:303 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:303 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:303 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:303 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:303 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:303 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:304 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eSetAgentStateConf(UniqObjID:agent.5000.48630 MsgID:eSetAgentStateConf TgtCILClntID:GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)) 18:37:17:304 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eSetAgentStateConf 18:37:17:314 CTIOS1-ctios Trace: >>CG:[agent.5000.48460]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10524 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42057 AGID:48460 AGInstr:42057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48460 AGAvailStatus:0) 18:37:17:314 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:17:315 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:17:315 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:17:315 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:17:315 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:17:315 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:17:315 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:17:315 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:17:333 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eQueryAgentStatisticsConf(IID:32370697 PrphID:5000 AGExt:42243 AGID:48630 AGInstr:42243 UniqObjID:agent.5000.48630 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1989 LogdOnTimeTdy:20341 NotRdyTimeTdy:2484 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:90 HdlCallsTlkTimeTdy:15361 HdlCallsTimeTdy:15795 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1430 LogdOnTimeSess:12997 NotRdyTimeSess:1969 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:54 HdlCallsTlkTimeSess:9275 HdlCallsTimeSess:9548 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:273 HdlCallsAftCallTimeTdy:434 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Pr 18:37:17:333 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eOnNewAgentStatisticsEvent 18:37:17:400 CTIOS1-ctios Trace: >>CG:[call.5000.198845456]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845456 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:Unknown DNIS:21265 Dialed#:45433 ConnDevID:Unknown RCallKeyDay:151314 RCallKeyCID:206644 MsgID:eCallBeginEvent DvrKey:call.5000.198845456 ecc:(...) ICMEntUniqID:icm.151314.206644 RCallKeySeq#:2) 18:37:17:400 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845456 18:37:17:400 CTIOS1-ctios Trace: >>CG:[call.5000.198845456]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845456 ConnDevIDTyp:1 SVC#:407 SVCID:5036 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:Unknown AlrtgDevID:(null) CallngDevID:Unknown CalldDevID:21265 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845456 Trnk#:0 TrnkGrp#:0) 18:37:17:400 CTIOS1-ctios Trace: [call.5000.198845456]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device Unknown. 18:37:17:400 CTIOS1-ctios Trace: [call.5000.198845456] CallConnection(Unknown.1) found DeviceID(Unknown) AgentID(). 18:37:17:400 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:17:400 CTIOS1-ctios Trace: Added CallConnection(Unknown.1). 18:37:17:400 CTIOS1-ctios Trace: [call.5000.198845456]::CreateCallConnection(): CallConnection(Unknown.1) created successfully. 18:37:17:400 CTIOS1-ctios Trace: >>CG:[call.5000.198845456]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845456 ConnDevIDTyp:1 SVC#:407 SVCID:5036 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:507 SGID:5045 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:Unknown AlrtgDevID:21265 CallngDevID:Unknown CalldDevID:21265 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845456 Trnk#:0 TrnkGrp#:0) 18:37:17:400 CTIOS1-ctios Trace: [call.5000.198845456] Found CallConnection(Unknown.1) for device Unknown. 18:37:17:400 CTIOS1-ctios Trace: [call.5000.198845456]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21265. 18:37:17:400 CTIOS1-ctios Trace: [call.5000.198845456] CallConnection(Unknown.1) found DeviceID(21265) AgentID(9528). 18:37:17:400 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:17:400 CTIOS1-ctios Trace: Added CallConnection(Unknown.1). 18:37:17:400 CTIOS1-ctios Trace: [call.5000.198845456]::CreateCallConnection(): CallConnection(Unknown.1) created successfully. 18:37:17:401 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845456.Unknown]:eCallBeginEvent 18:37:17:401 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845456.Unknown]:eCallDeliveredEvent(LCS:Unknown),Msk(3c1000) 18:37:17:401 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845456.21265]:eCallBeginEvent 18:37:17:401 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845456.Unknown]:eCallDeliveredEvent(LCS:Unknown),Msk(3c1000) 18:37:17:401 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845456.21265]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:17:548 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:615 SVCID:6113 SG#:614 SGID:6065 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42540 ANI:04235715574 UsrToUsrInfo:(null) Dialed#:81126 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:205521 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.205521 RCallKeySeq#:4 CallTypIDTag:5137 PreCallIIDTag:7989702) 18:37:17:563 CTIOS1-ctios Trace: ->RCV[FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4) a=48454][agent.5000.48454]:eSetAgentStateRequest(eAvailable) 18:37:17:579 CTIOS1-ctios Trace: >>CG:[agent.5000.48500]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10656 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42540 AGID:48500 AGInstr:42540 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48500 AGAvailStatus:0) 18:37:17:579 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48500]:eAgentStateEvent(eReserved),Msk(0) 18:37:17:579 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48500]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:17:580 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48500]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:17:603 CTIOS1-ctios Trace: >>CG:[call.5000.46855381]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855381 ConnDevIDTyp:1 ConnDevID:9103467080089 MsgID:eCallEndEvent DvrKey:call.5000.46855381) 18:37:17:604 CTIOS1-ctios Trace: Removed CallConnection(9103467080089.1). 18:37:17:604 CTIOS1-ctios Trace: Removed CallConnection(42791.0). 18:37:17:604 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855381 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:17:604 CTIOS1-ctios Trace: >>CG:[agent.5000.48200]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10132 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42791 AGID:48200 AGInstr:42791 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48200 AGAvailStatus:1) 18:37:17:604 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855381.9103467080089]:eCallEndEvent 18:37:17:604 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855381.42791]:eCallEndEvent 18:37:17:604 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48200]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:17:604 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48200]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:604 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48200]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:605 CTIOS1-ctios Trace: >>CG:[agent.5000.48460]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10524 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42057 AGID:48460 AGInstr:42057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48460 AGAvailStatus:1) 18:37:17:605 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:17:605 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:606 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:606 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:606 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:606 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:606 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:606 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:623 CTIOS1-ctios Trace: >>CG:[agent.5000.48454]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10518 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42056 AGID:48454 AGInstr:42056 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48454 AGAvailStatus:1) 18:37:17:623 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:17:623 CTIOS1-ctios Trace: <-SND[FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:17:623 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:624 CTIOS1-ctios Trace: >>CG:[agent.5000.48454]:eSetAgentStateConf(UniqObjID:agent.5000.48454 MsgID:eSetAgentStateConf TgtCILClntID:FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4)) 18:37:17:624 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:624 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:624 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:624 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:624 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:624 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:624 CTIOS1-ctios Trace: <-SND[FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:eSetAgentStateConf 18:37:17:633 CTIOS1-ctios Trace: >>CG:[call.5000.46855692]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855692 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:04235715574 DNIS:42540 Dialed#:81126 ConnDevID:04235715574 RCallKeyDay:151314 RCallKeyCID:205521 MsgID:eCallBeginEvent DvrKey:call.5000.46855692 ecc:(...) ICMEntUniqID:icm.151314.205521 RCallKeySeq#:5) 18:37:17:633 CTIOS1-ctios Trace: >>CG:[call.5000.46855692]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855692 ConnDevIDTyp:1 SVC#:615 SVCID:6113 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:04235715574 AlrtgDevID:(null) CallngDevID:04235715574 CalldDevID:42540 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855692 Trnk#:0 TrnkGrp#:0) 18:37:17:633 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855692 18:37:17:633 CTIOS1-ctios Trace: [call.5000.46855692]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 04235715574. 18:37:17:633 CTIOS1-ctios Trace: CallConnection(04235715574.1) created AgentObject (Device) for DeviceID(04235715574). 18:37:17:633 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:17:633 CTIOS1-ctios Trace: Added CallConnection(04235715574.1). 18:37:17:633 CTIOS1-ctios Trace: [call.5000.46855692]::CreateCallConnection(): CallConnection(04235715574.1) created successfully. 18:37:17:633 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855692.04235715574]:eCallBeginEvent 18:37:17:633 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855692.04235715574]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:17:634 CTIOS1-ctios Trace: >>CG:[call.5000.46855692]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855692 ConnDevIDTyp:1 SVC#:615 SVCID:6113 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:614 SGID:6065 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:04235715574 AlrtgDevID:42540 CallngDevID:04235715574 CalldDevID:42540 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855692 Trnk#:0 TrnkGrp#:0) 18:37:17:634 CTIOS1-ctios Trace: [call.5000.46855692] Found CallConnection(04235715574.1) for device 04235715574. 18:37:17:634 CTIOS1-ctios Trace: [call.5000.46855692]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42540. 18:37:17:634 CTIOS1-ctios Trace: [call.5000.46855692] CallConnection(04235715574.1) found DeviceID(42540) AgentID(48500). 18:37:17:634 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:17:634 CTIOS1-ctios Trace: Added CallConnection(04235715574.1). 18:37:17:634 CTIOS1-ctios Trace: [call.5000.46855692]::CreateCallConnection(): CallConnection(04235715574.1) created successfully. 18:37:17:634 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855692.42540]:eCallBeginEvent 18:37:17:634 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855692.04235715574]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:17:634 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855692.42540]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:17:728 CTIOS1-ctios Trace: >>CG:[call.5000.46855318]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855318 ConnDevIDTyp:1 ConnDevID:03327228172 MsgID:eCallEndEvent DvrKey:call.5000.46855318) 18:37:17:728 CTIOS1-ctios Trace: Removed CallConnection(03327228172.1). 18:37:17:728 CTIOS1-ctios Trace: Removed CallConnection(42150.0). 18:37:17:728 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855318 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:17:728 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855318.03327228172]:eCallEndEvent 18:37:17:728 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855318.42150]:eCallEndEvent 18:37:17:728 CTIOS1-ctios Trace: >>CG:[agent.5000.3052]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5482 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42150 AGID:3052 AGInstr:42150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3052 AGAvailStatus:0) 18:37:17:728 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:17:728 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:17:728 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:17:729 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3052]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:17:729 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3052]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:17:729 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:17:729 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:17:729 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3052]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:17:729 CTIOS1-ctios Trace: >>CG:[agent.5000.3052]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5482 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42150 AGID:3052 AGInstr:42150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3052 AGAvailStatus:1) 18:37:17:729 CTIOS1-ctios Trace: >>CG:[call.5000.46855693]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855693 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42150 ConnDevID:42150 MsgID:eCallBeginEvent DvrKey:call.5000.46855693 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105037))) 18:37:17:729 CTIOS1-ctios Trace: >>CG:[call.5000.46855693]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855693 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42150 CallngDevID:42150 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855693) 18:37:17:729 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:eAgentStateEvent(eTalking),Msk(0) 18:37:17:729 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855693 18:37:17:729 CTIOS1-ctios Trace: [call.5000.46855693] CallConnection(42150.0) found DeviceID(42150) AgentID(3052). 18:37:17:729 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:17:729 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:17:729 CTIOS1-ctios Trace: Added CallConnection(42150.0). 18:37:17:729 CTIOS1-ctios Trace: [call.5000.46855693]::CreateCallConnection(): CallConnection(42150.0) created successfully. 18:37:17:729 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:17:729 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:17:730 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:17:730 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:17:730 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:17:730 CTIOS1-ctios Trace: >>CG:[agent.5000.3052]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5482 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42150 AGID:3052 AGInstr:42150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3052 AGAvailStatus:0) 18:37:17:730 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:17:730 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855693.42150]:eCallBeginEvent,Msk(bf0002) 18:37:17:730 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855693.42150]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:17:730 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:eAgentStateEvent(eTalking),Msk(0) 18:37:17:730 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:17:730 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:17:730 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:17:730 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:17:730 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:17:731 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:17:731 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:17:758 CTIOS1-ctios Trace: >>CG:[agent.5000.3052]:eQueryAgentStatisticsConf(IID:32370699 PrphID:5000 AGExt:42150 AGID:3052 AGInstr:42150 UniqObjID:agent.5000.3052 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1605 LogdOnTimeTdy:9659 NotRdyTimeTdy:2061 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:38 HdlCallsTlkTimeTdy:5731 HdlCallsTimeTdy:5945 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1411 LogdOnTimeSess:8250 NotRdyTimeSess:2060 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:33 HdlCallsTlkTimeSess:4573 HdlCallsTimeSess:4737 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:20 IntCallsTimeSess:19 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:21 IntCallsTimeTdy:20 HdlCallsAftCallTimeSess:164 HdlCallsAftCallTimeTdy:214 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwC 18:37:17:874 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207057 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207057 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990584) 18:37:17:878 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207058 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207058 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990585) 18:37:17:900 CTIOS1-ctios Trace: ->RCV[FM3-91-D525-6224-dotNET_Sess(31914638)_EvtThd(4) a=48504][agent.5000.48504]:eSetAgentStateRequest(eAvailable) 18:37:17:904 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:17:904 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:17:904 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:17:904 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:17:907 CTIOS1-ctios Trace: [call.5000.46855013] Found CallConnection(42173.0) for device 42173. 18:37:17:908 CTIOS1-ctios Trace: [call.5000.46855013] Found CallConnection(42173.0) for device 42173. 18:37:17:908 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:17:908 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:17:908 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:17:909 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:17:909 CTIOS1-ctios Trace: >>CG:[call.5000.46855013]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855013 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42173 RelDevID:42173 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855013) 18:37:17:909 CTIOS1-ctios Trace: >>CG:[call.5000.46855013]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855013 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03022199342 RelDevID:03022199342 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855013) 18:37:17:909 CTIOS1-ctios Trace: >>CG:[call.5000.46855013]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855013 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03022199342 MsgID:eCallClearedEvent DvrKey:call.5000.46855013) 18:37:17:909 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855013.03022199342]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:17:909 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855013.42173]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:17:909 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855013.03022199342]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:17:909 CTIOS1-ctios Trace: >>CG:[agent.5000.42558]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:300 SGID:5002 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9500 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42173 AGID:42558 AGInstr:42173 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42558 AGAvailStatus:0) 18:37:17:909 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855013.42173]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:17:909 CTIOS1-ctios Trace: [agent.5000.42558]: Current Wrapup Mode = 3 18:37:17:909 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855013.03022199342]:eCallClearedEvent,Msk(3f0000) 18:37:17:909 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855013.42173]:eCallClearedEvent,Msk(3f0000) 18:37:17:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:17:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:17:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:17:910 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:17:910 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:17:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:17:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:17:910 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:17:967 CTIOS1-ctios Trace: >>CG:[call.5000.46855052]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855052 ConnDevIDTyp:0 ConnDevID:42102 MsgID:eCallEndEvent DvrKey:call.5000.46855052) 18:37:17:967 CTIOS1-ctios Trace: Removed CallConnection(0992403480.1). 18:37:17:967 CTIOS1-ctios Trace: Removed CallConnection(42102.0). 18:37:17:967 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855052 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:17:967 CTIOS1-ctios Trace: >>CG:[agent.5000.48504]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10675 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42102 AGID:48504 AGInstr:42102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48504 AGAvailStatus:1) 18:37:17:967 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855052.0992403480]:eCallEndEvent 18:37:17:967 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855052.42102]:eCallEndEvent 18:37:17:967 CTIOS1-ctios Trace: <-SND[FM3-91-D525-6224-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855052.42102]:eCallEndEvent 18:37:17:967 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48504]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:17:967 CTIOS1-ctios Trace: <-SND[FM3-91-D525-6224-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48504]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:17:967 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48504]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:967 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48504]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:968 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48504]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:968 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48504]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:968 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48504]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:968 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48504]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:968 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48504]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:17:968 CTIOS1-ctios Trace: >>CG:[agent.5000.48504]:eSetAgentStateConf(UniqObjID:agent.5000.48504 MsgID:eSetAgentStateConf TgtCILClntID:FM3-91-D525-6224-dotNET_Sess(31914638)_EvtThd(4)) 18:37:17:969 CTIOS1-ctios Trace: <-SND[FM3-91-D525-6224-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48504]:eSetAgentStateConf 18:37:17:998 CTIOS1-ctios Trace: >>CG:[agent.5000.48504]:eQueryAgentStatisticsConf(IID:32370701 PrphID:5000 AGExt:42102 AGID:48504 AGInstr:42102 UniqObjID:agent.5000.48504 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2328 LogdOnTimeTdy:5013 NotRdyTimeTdy:222 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:19 HdlCallsTlkTimeTdy:2316 HdlCallsTimeTdy:2439 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1940 LogdOnTimeSess:4324 NotRdyTimeSess:12 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:17 HdlCallsTlkTimeSess:2250 HdlCallsTimeSess:2353 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:103 HdlCallsAftCallTimeTdy:123 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCalls 18:37:17:998 CTIOS1-ctios Trace: <-SND[FM3-91-D525-6224-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48504]:eOnNewAgentStatisticsEvent 18:37:17:998 CTIOS1-ctios Trace: ->RCV[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4) a=33650][agent.5000.33650]:eSetAgentStateRequest(eAvailable) 18:37:18:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420748]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420748 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41097 ConnDevID:41097 MsgID:eCallBeginEvent DvrKey:call.5000.2131420748) 18:37:18:034 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420748 18:37:18:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420748]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420748 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41097 CallngDevID:41097 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420748) 18:37:18:034 CTIOS1-ctios Trace: [call.5000.2131420748] CallConnection(41097.0) found DeviceID(41097) AgentID(). 18:37:18:034 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:18:034 CTIOS1-ctios Trace: Added CallConnection(41097.0). 18:37:18:034 CTIOS1-ctios Trace: [call.5000.2131420748]::CreateCallConnection(): CallConnection(41097.0) created successfully. 18:37:18:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420748]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420748 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420748 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41097 NewConnDevID:41097 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420748) 18:37:18:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420748]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420748 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41097 CallngDevID:41097 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420748) 18:37:18:034 CTIOS1-ctios Trace: [call.5000.2131420748] Found CallConnection(41097.0) for device 41097. 18:37:18:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420748.41097]:eCallBeginEvent,Msk(bf0002) 18:37:18:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420748.41097]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:18:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420748.41097]:eCallDataUpdateEvent,Msk(bf0002) 18:37:18:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420748.41097]:eCallOriginatedEvent,Msk(bf0002) 18:37:18:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420748]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420748 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420748 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41097 NewConnDevID:41097 RCallKeyDay:151314 RCallKeyCID:207057 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420748 ICMEntUniqID:icm.151314.207057 RCallKeySeq#:1) 18:37:18:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420748]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420748 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41097 AlrtgDevID: CallngDevID:41097 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420748 Trnk#:0 TrnkGrp#:0) 18:37:18:037 CTIOS1-ctios Trace: [call.5000.2131420748] Found CallConnection(41097.0) for device 41097. 18:37:18:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420748]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420748 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41097 AlrtgDevID:51023 CallngDevID:41097 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420748 Trnk#:0 TrnkGrp#:0) 18:37:18:037 CTIOS1-ctios Trace: [call.5000.2131420748] Found CallConnection(41097.0) for device 41097. 18:37:18:037 CTIOS1-ctios Trace: [call.5000.2131420748]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:18:037 CTIOS1-ctios Trace: [call.5000.2131420748] CallConnection(41097.0) found DeviceID(51023) AgentID(33632). 18:37:18:037 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:18:037 CTIOS1-ctios Trace: Added CallConnection(41097.0). 18:37:18:037 CTIOS1-ctios Trace: [call.5000.2131420748]::CreateCallConnection(): CallConnection(41097.0) created successfully. 18:37:18:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420748]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420748 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420748 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41097 NewConnDevID:41097 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420748 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105037))) 18:37:18:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420748]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420748 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41097 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420748 Trnk#:0 TrnkGrp#:0) 18:37:18:038 CTIOS1-ctios Trace: [call.5000.2131420748] Found CallConnection(41097.0). 18:37:18:038 CTIOS1-ctios Trace: [call.5000.2131420748] Found CallConnection(41097.0). 18:37:18:038 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:18:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420748]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420748 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420748) 18:37:18:038 CTIOS1-ctios Trace: [call.5000.2131420748] Found CallConnection(51023.0). 18:37:18:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420748.41097]:eCallDataUpdateEvent,Msk(bf0002) 18:37:18:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420748.41097]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:18:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420748.51023]:eCallBeginEvent 18:37:18:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420748.41097]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:18:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420748.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:18:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420748.41097]:eCallDataUpdateEvent,Msk(bf0002) 18:37:18:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420748.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:18:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420748.41097]:eCallEstablishedEvent,Msk(bf01a6) 18:37:18:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420748.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:18:039 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:18:039 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:18:039 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:18:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420748.41097]: eCallHeldEvent,Msk(bf0126) 18:37:18:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420748.51023]: eCallHeldEvent,Msk(bf000a) 18:37:18:059 CTIOS1-ctios Trace: >>CG:[call.5000.46855204]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855204 ConnDevIDTyp:1 ConnDevID:0937867044 MsgID:eCallEndEvent DvrKey:call.5000.46855204) 18:37:18:059 CTIOS1-ctios Trace: Removed CallConnection(0937867044.1). 18:37:18:059 CTIOS1-ctios Trace: Removed CallConnection(51091.0). 18:37:18:059 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855204 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:18:059 CTIOS1-ctios Trace: >>CG:[agent.5000.33650]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10573 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51091 AGID:33650 AGInstr:51091 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33650 AGAvailStatus:1) 18:37:18:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855204.0937867044]:eCallEndEvent 18:37:18:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855204.51091]:eCallEndEvent 18:37:18:059 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855204.51091]:eCallEndEvent 18:37:18:060 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33650]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:18:060 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.33650]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:18:060 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33650]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:18:060 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33650]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:18:061 CTIOS1-ctios Trace: >>CG:[agent.5000.33650]:eSetAgentStateConf(UniqObjID:agent.5000.33650 MsgID:eSetAgentStateConf TgtCILClntID:GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)) 18:37:18:061 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.33650]:eSetAgentStateConf 18:37:18:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420749]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420749 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41099 ConnDevID:41099 MsgID:eCallBeginEvent DvrKey:call.5000.2131420749) 18:37:18:061 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420749 18:37:18:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420749]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420749 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41099 CallngDevID:41099 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420749) 18:37:18:062 CTIOS1-ctios Trace: [call.5000.2131420749] CallConnection(41099.0) found DeviceID(41099) AgentID(). 18:37:18:062 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:18:062 CTIOS1-ctios Trace: Added CallConnection(41099.0). 18:37:18:062 CTIOS1-ctios Trace: [call.5000.2131420749]::CreateCallConnection(): CallConnection(41099.0) created successfully. 18:37:18:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420749]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420749 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420749 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41099 NewConnDevID:41099 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420749) 18:37:18:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420749.41099]:eCallBeginEvent,Msk(bf0002) 18:37:18:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420749.41099]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:18:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420749]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420749 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41099 CallngDevID:41099 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420749) 18:37:18:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420749.41099]:eCallDataUpdateEvent,Msk(bf0002) 18:37:18:062 CTIOS1-ctios Trace: [call.5000.2131420749] Found CallConnection(41099.0) for device 41099. 18:37:18:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420749.41099]:eCallOriginatedEvent,Msk(bf0002) 18:37:18:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420749]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420749 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420749 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41099 NewConnDevID:41099 RCallKeyDay:151314 RCallKeyCID:207058 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420749 ICMEntUniqID:icm.151314.207058 RCallKeySeq#:1) 18:37:18:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420749.41099]:eCallDataUpdateEvent,Msk(bf0002) 18:37:18:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420749]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420749 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41099 AlrtgDevID: CallngDevID:41099 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420749 Trnk#:0 TrnkGrp#:0) 18:37:18:063 CTIOS1-ctios Trace: [call.5000.2131420749] Found CallConnection(41099.0) for device 41099. 18:37:18:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420749.41099]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:18:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420749]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420749 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41099 AlrtgDevID:51044 CallngDevID:41099 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420749 Trnk#:0 TrnkGrp#:0) 18:37:18:063 CTIOS1-ctios Trace: [call.5000.2131420749] Found CallConnection(41099.0) for device 41099. 18:37:18:063 CTIOS1-ctios Trace: [call.5000.2131420749]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:18:063 CTIOS1-ctios Trace: [call.5000.2131420749] CallConnection(41099.0) found DeviceID(51044) AgentID(05230). 18:37:18:063 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:18:063 CTIOS1-ctios Trace: Added CallConnection(41099.0). 18:37:18:063 CTIOS1-ctios Trace: [call.5000.2131420749]::CreateCallConnection(): CallConnection(41099.0) created successfully. 18:37:18:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420749]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420749 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420749 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41099 NewConnDevID:41099 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420749 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105037))) 18:37:18:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420749.51044]:eCallBeginEvent 18:37:18:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420749.41099]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:18:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420749.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:18:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420749]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420749 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41099 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420749 Trnk#:0 TrnkGrp#:0) 18:37:18:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420749.41099]:eCallDataUpdateEvent,Msk(bf0002) 18:37:18:064 CTIOS1-ctios Trace: [call.5000.2131420749] Found CallConnection(41099.0). 18:37:18:064 CTIOS1-ctios Trace: [call.5000.2131420749] Found CallConnection(41099.0). 18:37:18:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420749.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:18:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420749.41099]:eCallEstablishedEvent,Msk(bf01a6) 18:37:18:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420749.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:18:064 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:18:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420749]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420749 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420749) 18:37:18:064 CTIOS1-ctios Trace: [call.5000.2131420749] Found CallConnection(51044.0). 18:37:18:064 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:18:064 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:18:064 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:18:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420749.41099]: eCallHeldEvent,Msk(bf0126) 18:37:18:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420749.51044]: eCallHeldEvent,Msk(bf000a) 18:37:18:066 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][call.5000.198845376.21164]:eSetCallDataRequest 18:37:18:066 CTIOS1-ctios Trace: [call.5000.198845376.21164] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:18:066 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845376.21164]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:18:089 CTIOS1-ctios Trace: >>CG:[agent.5000.33650]:eQueryAgentStatisticsConf(IID:32370703 PrphID:5000 AGExt:51091 AGID:33650 AGInstr:51091 UniqObjID:agent.5000.33650 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2624 LogdOnTimeTdy:9076 NotRdyTimeTdy:663 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:23 HdlCallsTlkTimeTdy:5504 HdlCallsTimeTdy:5768 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2624 LogdOnTimeSess:9076 NotRdyTimeSess:663 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:23 HdlCallsTlkTimeSess:5504 HdlCallsTimeSess:5768 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:264 HdlCallsAftCallTimeTdy:264 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:37:18:089 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.33650]:eOnNewAgentStatisticsEvent 18:37:18:103 CTIOS1-ctios Trace: >>CG:[call.5000.2131420748]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420748 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420748 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41097 NewConnDevID:41097 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420748 ecc:(...)) 18:37:18:103 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420748.41097]:eCallDataUpdateEvent,Msk(bf0126) 18:37:18:103 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420748.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:18:125 CTIOS1-ctios Trace: >>CG:[call.5000.2131420749]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420749 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420749 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41099 NewConnDevID:41099 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420749 ecc:(...)) 18:37:18:125 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420749.41099]:eCallDataUpdateEvent,Msk(bf0126) 18:37:18:125 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420749.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:18:126 CTIOS1-ctios Trace: >>CG:[call.5000.198845376]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845376 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845376 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:812837379 CallWrpupData:BB_1218_NetworkIssue/SlowBrowsing ,184 NewConnDevID:21164 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845376 ecc:(...)) 18:37:18:126 CTIOS1-ctios Trace: >>CG:[call.5000.198845376.21164]:eSetCallDataConf(UniqObjID:call.5000.198845376.21164 MsgID:eSetCallDataConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:37:18:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845376.812837379]:eCallDataUpdateEvent 18:37:18:127 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845376.21164]:eCallDataUpdateEvent 18:37:18:127 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845376.21164]:eCallDataUpdateEvent 18:37:18:194 CTIOS1-ctios Trace: >>CG:[agent.5000.48460]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10524 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42057 AGID:48460 AGInstr:42057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48460 AGAvailStatus:0) 18:37:18:195 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:18:195 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:18:195 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:18:195 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:18:195 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:18:195 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:18:195 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:18:195 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:18:221 CTIOS1-ctios Trace: ->RCV[hghj-8404-4412 a=70005][call.5000.46855510.51505]:eClearConnectionRequest 18:37:18:231 CTIOS1-ctios Trace: >>CG:[call.5000.46855693]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855693 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42150 RelDevID:42150 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855693) 18:37:18:231 CTIOS1-ctios Trace: >>CG:[call.5000.46855693]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855693 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42150 MsgID:eCallClearedEvent DvrKey:call.5000.46855693) 18:37:18:231 CTIOS1-ctios Trace: >>CG:[call.5000.46855693]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855693 ConnDevIDTyp:0 ConnDevID:42150 MsgID:eCallEndEvent DvrKey:call.5000.46855693) 18:37:18:231 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855693.42150]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:18:231 CTIOS1-ctios Trace: Removed CallConnection(42150.0). 18:37:18:231 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855693.42150]:eCallClearedEvent,Msk(3f0000) 18:37:18:231 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855693 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:18:231 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855693.42150]:eCallEndEvent 18:37:18:232 CTIOS1-ctios Trace: >>CG:[agent.5000.3052]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5482 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42150 AGID:3052 AGInstr:42150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3052 AGAvailStatus:1) 18:37:18:232 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:18:232 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:18:232 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:18:232 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3052]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:18:232 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3052]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:18:232 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:18:233 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:18:233 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3052]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:18:237 CTIOS1-ctios Trace: [call.5000.46855179] Found CallConnection(42551.0) for device 42551. 18:37:18:238 CTIOS1-ctios Trace: >>CG:[call.5000.46855179]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855179 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42551 RelDevID:42551 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855179) 18:37:18:239 CTIOS1-ctios Trace: [call.5000.46855179] Found CallConnection(42551.0) for device 42551. 18:37:18:239 CTIOS1-ctios Trace: >>CG:[call.5000.46855179]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855179 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03008209186 RelDevID:03008209186 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855179) 18:37:18:239 CTIOS1-ctios Trace: >>CG:[call.5000.46855179]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855179 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03008209186 MsgID:eCallClearedEvent DvrKey:call.5000.46855179) 18:37:18:239 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855179.03008209186]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:18:239 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855179.42551]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:18:239 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855179.03008209186]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:18:239 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855179.42551]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:18:239 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855179.03008209186]:eCallClearedEvent,Msk(3f0000) 18:37:18:239 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855179.42551]:eCallClearedEvent,Msk(3f0000) 18:37:18:239 CTIOS1-ctios Trace: >>CG:[agent.5000.48492]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10563 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42551 AGID:48492 AGInstr:42551 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48492 AGAvailStatus:0) 18:37:18:239 CTIOS1-ctios Trace: [agent.5000.48492]: Current Wrapup Mode = 3 18:37:18:239 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:18:239 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:18:240 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:18:240 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:18:240 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:18:240 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:18:240 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:18:240 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:18:240 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48492]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:18:240 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:18:267 CTIOS1-ctios Trace: >>CG:[agent.5000.3052]:eQueryAgentStatisticsConf(IID:32370706 PrphID:5000 AGExt:42150 AGID:3052 AGInstr:42150 UniqObjID:agent.5000.3052 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1605 LogdOnTimeTdy:9659 NotRdyTimeTdy:2061 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:38 HdlCallsTlkTimeTdy:5731 HdlCallsTimeTdy:5945 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1411 LogdOnTimeSess:8251 NotRdyTimeSess:2060 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:33 HdlCallsTlkTimeSess:4573 HdlCallsTimeSess:4737 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:21 IntCallsTimeSess:20 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:22 IntCallsTimeTdy:21 HdlCallsAftCallTimeSess:164 HdlCallsAftCallTimeTdy:214 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwC 18:37:18:282 CTIOS1-ctios Trace: >>CG:[call.5000.46855694]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855694 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:9136882349 DNIS:51109 ConnDevID:9136882349 MsgID:eCallBeginEvent DvrKey:call.5000.46855694) 18:37:18:282 CTIOS1-ctios Trace: >>CG:[call.5000.46855694]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855694 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9136882349 AlrtgDevID:(null) CallngDevID:9136882349 CalldDevID:51109 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855694 Trnk#:0 TrnkGrp#:0) 18:37:18:282 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855694 18:37:18:283 CTIOS1-ctios Trace: [call.5000.46855694]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9136882349. 18:37:18:283 CTIOS1-ctios Trace: CallConnection(9136882349.1) created AgentObject (Device) for DeviceID(9136882349). 18:37:18:283 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:18:283 CTIOS1-ctios Trace: Added CallConnection(9136882349.1). 18:37:18:283 CTIOS1-ctios Trace: [call.5000.46855694]::CreateCallConnection(): CallConnection(9136882349.1) created successfully. 18:37:18:283 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855694.9136882349]:eCallBeginEvent 18:37:18:283 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855694.9136882349]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:18:283 CTIOS1-ctios Trace: >>CG:[call.5000.46855694]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855694 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:9136882349 AlrtgDevID:51109 CallngDevID:9136882349 CalldDevID:51109 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855694 Trnk#:0 TrnkGrp#:0) 18:37:18:283 CTIOS1-ctios Trace: [call.5000.46855694] Found CallConnection(9136882349.1) for device 9136882349. 18:37:18:283 CTIOS1-ctios Trace: [call.5000.46855694]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51109. 18:37:18:283 CTIOS1-ctios Trace: [call.5000.46855694] CallConnection(9136882349.1) found DeviceID(51109) AgentID(12848). 18:37:18:283 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:18:283 CTIOS1-ctios Trace: Added CallConnection(9136882349.1). 18:37:18:283 CTIOS1-ctios Trace: [call.5000.46855694]::CreateCallConnection(): CallConnection(9136882349.1) created successfully. 18:37:18:283 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855694.51109]:eCallBeginEvent 18:37:18:283 CTIOS1-ctios Trace: [call.5000.2131420741.51109] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:37:18:283 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855694.51109]:eCallBeginEvent 18:37:18:283 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855694.9136882349]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:18:283 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420741.51109]:eButtonEnablementMaskChange,Msk(3c0000) 18:37:18:284 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855694.51109]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:37:18:284 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855694.51109]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:37:18:289 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42051 ANI:4237391313 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206812 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206812 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7990187) 18:37:18:290 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:18:320 CTIOS1-ctios Trace: >>CG:[agent.5000.48533]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10703 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42051 AGID:48533 AGInstr:42051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48533 AGAvailStatus:0) 18:37:18:320 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:eAgentStateEvent(eReserved),Msk(0) 18:37:18:320 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:eAgentStateEvent(eReserved),Msk(0) 18:37:18:320 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:18:320 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:18:320 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:18:320 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:18:320 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:18:320 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:18:320 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:18:331 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:619 SVCID:6091 SG#:621 SGID:6071 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21151 ANI:00483252071 UsrToUsrInfo:(null) Dialed#:81127 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:205235 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.205235 RCallKeySeq#:4 CallTypIDTag:5115 PreCallIIDTag:7990327) 18:37:18:331 CTIOS1-ctios Trace: <-SND[ITSD-South-1492-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:18:346 CTIOS1-ctios Trace: >>CG:[call.5000.46855694]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855694 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855694 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5057 QryRuleID:5060 ANI:136882349 ConnDevID:9136882349 NewConnDevID:9136882349 RCallKeyDay:151314 RCallKeyCID:202398 CustPh#:136882349 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855694 ecc:(...) ICMEntUniqID:icm.151314.202398 RCallKeySeq#:1) 18:37:18:346 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855694.9136882349]:eCallDataUpdateEvent,Msk(bf0002) 18:37:18:346 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855694.51109]:eCallDataUpdateEvent,Msk(3c0001) 18:37:18:346 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855694.51109]:eCallDataUpdateEvent,Msk(3c0001) 18:37:18:353 CTIOS1-ctios Trace: >>CG:[call.5000.46855694]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855694 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855694 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5057 QryRuleID:5060 ConnDevID:9136882349 NewConnDevID:9136882349 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855694 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105037))) 18:37:18:353 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855694.9136882349]:eCallDataUpdateEvent,Msk(bf0002) 18:37:18:353 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855694.51109]:eCallDataUpdateEvent,Msk(3c0001) 18:37:18:353 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855694.51109]:eCallDataUpdateEvent,Msk(3c0001) 18:37:18:353 CTIOS1-ctios Trace: >>CG:[call.5000.46855694]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855694 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51109 CallngDevID:9136882349 CalldDevID:51109 LstRedirDevID:(null) AnsDevID:51109 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855694 Trnk#:0 TrnkGrp#:0) 18:37:18:353 CTIOS1-ctios Trace: [call.5000.46855694] Found CallConnection(9136882349.1). 18:37:18:353 CTIOS1-ctios Trace: [call.5000.46855694] Found CallConnection(9136882349.1). 18:37:18:353 CTIOS1-ctios Trace: [call.5000.2131420741.51109] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1800 18:37:18:353 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855694.9136882349]:eCallEstablishedEvent,Msk(bf01a6) 18:37:18:353 CTIOS1-ctios Trace: [call.5000.2131420741.51109] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1a40 18:37:18:353 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420741.51109]:eButtonEnablementMaskChange,Msk(3c1800) 18:37:18:354 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420741.51109]:eButtonEnablementMaskChange,Msk(3c1a40) 18:37:18:354 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855694.51109]:eCallEstablishedEvent,Msk(3c1a40) 18:37:18:354 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855694.51109]:eCallEstablishedEvent,Msk(3c1a40) 18:37:18:354 CTIOS1-ctios Trace: [call.5000.46855694] Found CallConnection(51109.0) for device 51109. 18:37:18:355 CTIOS1-ctios Trace: >>CG:[agent.5000.9528]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:507 SGID:5045 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8989 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21265 AGID:9528 AGInstr:21265 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9528 AGAvailStatus:0) 18:37:18:355 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9528]:eAgentStateEvent(eTalking),Msk(0) 18:37:18:355 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9528]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:18:355 CTIOS1-ctios Trace: >>CG:[call.5000.198845456]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845456 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845456 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:Unknown NewConnDevID:Unknown MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845456 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105037))) 18:37:18:355 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845456.Unknown]:eCallDataUpdateEvent,Msk(3c1000) 18:37:18:355 CTIOS1-ctios Trace: >>CG:[call.5000.198845456]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845456 ConnDevIDTyp:0 SVC#:407 SVCID:5036 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:507 SGID:5045 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21265 CallngDevID:Unknown CalldDevID:21265 LstRedirDevID:(null) AnsDevID:21265 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845456 Trnk#:0 TrnkGrp#:0) 18:37:18:355 CTIOS1-ctios Trace: [call.5000.198845456] Found CallConnection(Unknown.1). 18:37:18:355 CTIOS1-ctios Trace: [call.5000.198845456] Found CallConnection(Unknown.1). 18:37:18:355 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845456.21265]:eCallDataUpdateEvent,Msk(3f0001) 18:37:18:355 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845456.Unknown]:eCallEstablishedEvent,Msk(3c0000) 18:37:18:355 CTIOS1-ctios Trace: [call.5000.46855510] Found CallConnection(51505.0) for device 51505. 18:37:18:355 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845456.21265]:eCallEstablishedEvent,Msk(bf01a6) 18:37:18:355 CTIOS1-ctios Trace: [call.5000.46855510] Found CallConnection(51505.0) for device 51505. 18:37:18:361 CTIOS1-ctios Trace: >>CG:[call.5000.46855510]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855510 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51505 RelDevID:51505 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855510) 18:37:18:361 CTIOS1-ctios Trace: >>CG:[call.5000.46855510]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855510 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0997450153 RelDevID:0997450153 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855510) 18:37:18:361 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855510.0997450153]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:18:361 CTIOS1-ctios Trace: >>CG:[call.5000.46855510]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855510 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0997450153 MsgID:eCallClearedEvent DvrKey:call.5000.46855510) 18:37:18:361 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855510.51505]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:18:361 CTIOS1-ctios Trace: <-SND[hghj-8404-4412][call.5000.46855510.51505]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:18:361 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855510.0997450153]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:18:361 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855510.51505]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:18:361 CTIOS1-ctios Trace: <-SND[hghj-8404-4412][call.5000.46855510.51505]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:18:362 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855510.0997450153]:eCallClearedEvent,Msk(3f0000) 18:37:18:362 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855510.51505]:eCallClearedEvent,Msk(3f0000) 18:37:18:362 CTIOS1-ctios Trace: <-SND[hghj-8404-4412][call.5000.46855510.51505]:eCallClearedEvent,Msk(3f0000) 18:37:18:375 CTIOS1-ctios Trace: >>CG:[call.5000.46855510]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855510 ConnDevIDTyp:1 ConnDevID:0997450153 MsgID:eCallEndEvent DvrKey:call.5000.46855510) 18:37:18:375 CTIOS1-ctios Trace: Removed CallConnection(0997450153.1). 18:37:18:375 CTIOS1-ctios Trace: Removed CallConnection(51505.0). 18:37:18:375 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855510 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:18:375 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855510.0997450153]:eCallEndEvent 18:37:18:375 CTIOS1-ctios Trace: >>CG:[agent.5000.70005]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8923 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51505 AGID:70005 AGInstr:51505 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.70005 AGAvailStatus:1) 18:37:18:375 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855510.51505]:eCallEndEvent 18:37:18:375 CTIOS1-ctios Trace: <-SND[hghj-8404-4412][call.5000.46855510.51505]:eCallEndEvent 18:37:18:376 CTIOS1-ctios Trace: <-SND[37096][agent.5000.70005]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:18:376 CTIOS1-ctios Trace: <-SND[hghj-8404-4412][agent.5000.70005]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:18:391 CTIOS1-ctios Trace: >>CG:[call.5000.46855510.51505]:eClearConnectionConf(UniqObjID:call.5000.46855510.51505 MsgID:eClearConnectionConf TgtCILClntID:hghj-8404-4412) 18:37:18:391 CTIOS1-ctios Trace: >>CG:[agent.5000.9516]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:8859 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21151 AGID:9516 AGInstr:21151 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9516 AGAvailStatus:0) 18:37:18:391 CTIOS1-ctios Trace: <-SND[ITSD-South-1492-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9516]:eAgentStateEvent(eReserved),Msk(0) 18:37:18:391 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9516]:eAgentStateEvent(eReserved),Msk(0) 18:37:18:391 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9516]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:18:393 CTIOS1-ctios Trace: >>CG:[call.5000.46855697]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855697 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:4237391313 DNIS:42051 Dialed#:45233 ConnDevID:4237391313 RCallKeyDay:151314 RCallKeyCID:206812 MsgID:eCallBeginEvent DvrKey:call.5000.46855697 ecc:(...) ICMEntUniqID:icm.151314.206812 RCallKeySeq#:2) 18:37:18:393 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855697 18:37:18:393 CTIOS1-ctios Trace: >>CG:[call.5000.46855697]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855697 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4237391313 AlrtgDevID:(null) CallngDevID:4237391313 CalldDevID:42051 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855697 Trnk#:0 TrnkGrp#:0) 18:37:18:393 CTIOS1-ctios Trace: [call.5000.46855697]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4237391313. 18:37:18:393 CTIOS1-ctios Trace: CallConnection(4237391313.1) created AgentObject (Device) for DeviceID(4237391313). 18:37:18:393 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:18:393 CTIOS1-ctios Trace: Added CallConnection(4237391313.1). 18:37:18:393 CTIOS1-ctios Trace: [call.5000.46855697]::CreateCallConnection(): CallConnection(4237391313.1) created successfully. 18:37:18:394 CTIOS1-ctios Trace: >>CG:[call.5000.46855697]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855697 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4237391313 AlrtgDevID:42051 CallngDevID:4237391313 CalldDevID:42051 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855697 Trnk#:0 TrnkGrp#:0) 18:37:18:394 CTIOS1-ctios Trace: [call.5000.46855697] Found CallConnection(4237391313.1) for device 4237391313. 18:37:18:394 CTIOS1-ctios Trace: [call.5000.46855697]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42051. 18:37:18:394 CTIOS1-ctios Trace: [call.5000.46855697] CallConnection(4237391313.1) found DeviceID(42051) AgentID(48533). 18:37:18:394 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:18:394 CTIOS1-ctios Trace: Added CallConnection(4237391313.1). 18:37:18:394 CTIOS1-ctios Trace: [call.5000.46855697]::CreateCallConnection(): CallConnection(4237391313.1) created successfully. 18:37:18:394 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855697.4237391313]:eCallBeginEvent 18:37:18:394 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855697.4237391313]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:18:394 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855697.42051]:eCallBeginEvent 18:37:18:394 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855697.42051]:eCallBeginEvent 18:37:18:394 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855697.4237391313]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:18:395 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855697.42051]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:18:395 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855697.42051]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:18:406 CTIOS1-ctios Trace: >>CG:[agent.5000.70005]:eQueryAgentStatisticsConf(IID:32370707 PrphID:5000 AGExt:51505 AGID:70005 AGInstr:51505 UniqObjID:agent.5000.70005 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4456 LogdOnTimeTdy:13130 NotRdyTimeTdy:29 AGOutCallsTdy:2 AGOutCallsTlkTimeTdy:2194 AGOutCallsTimeTdy:2194 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:80 HdlCallsTlkTimeTdy:6219 HdlCallsTimeTdy:6219 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:4456 LogdOnTimeSess:13130 NotRdyTimeSess:29 AGOutCallsSess:2 AGOutCallsTlkTimeSess:2194 AGOutCallsTimeSess:2194 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:80 HdlCallsTlkTimeSess:6219 HdlCallsTimeSess:6219 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:157 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess: 18:37:18:406 CTIOS1-ctios Trace: <-SND[hghj-8404-4412][agent.5000.70005]:eOnNewAgentStatisticsEvent 18:37:18:425 CTIOS1-ctios Trace: [call.5000.46855694] Found CallConnection(51109.0) for device 51109. 18:37:18:446 CTIOS1-ctios Trace: >>CG:[call.5000.2131420749]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420749 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420749) 18:37:18:446 CTIOS1-ctios Trace: >>CG:[call.5000.2131420749]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420749 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41099 RelDevID:41099 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420749) 18:37:18:446 CTIOS1-ctios Trace: >>CG:[call.5000.2131420749]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420749 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41099 MsgID:eCallClearedEvent DvrKey:call.5000.2131420749) 18:37:18:446 CTIOS1-ctios Trace: >>CG:[call.5000.2131420749]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420749 ConnDevIDTyp:0 ConnDevID:41099 MsgID:eCallEndEvent DvrKey:call.5000.2131420749) 18:37:18:446 CTIOS1-ctios Trace: Removed CallConnection(41099.0). 18:37:18:446 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:18:446 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420749 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:18:446 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420749.41099]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:18:446 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:18:446 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420749.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:18:447 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420749.41099]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:18:447 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420749.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:18:447 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420749.41099]:eCallClearedEvent,Msk(3f0000) 18:37:18:447 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420749.51044]:eCallClearedEvent,Msk(3f0000) 18:37:18:447 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420749.41099]:eCallEndEvent 18:37:18:447 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420749.51044]:eCallEndEvent 18:37:18:447 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:18:447 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:18:447 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:18:452 CTIOS1-ctios Trace: >>CG:[call.5000.198845457]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845457 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:00483252071 DNIS:21151 Dialed#:81127 ConnDevID:00483252071 RCallKeyDay:151314 RCallKeyCID:205235 MsgID:eCallBeginEvent DvrKey:call.5000.198845457 ecc:(...) ICMEntUniqID:icm.151314.205235 RCallKeySeq#:5) 18:37:18:452 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845457 18:37:18:452 CTIOS1-ctios Trace: >>CG:[call.5000.198845457]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845457 ConnDevIDTyp:1 SVC#:619 SVCID:6091 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:00483252071 AlrtgDevID:(null) CallngDevID:00483252071 CalldDevID:21151 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845457 Trnk#:0 TrnkGrp#:0) 18:37:18:452 CTIOS1-ctios Trace: [call.5000.198845457]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 00483252071. 18:37:18:452 CTIOS1-ctios Trace: CallConnection(00483252071.1) created AgentObject (Device) for DeviceID(00483252071). 18:37:18:452 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:18:452 CTIOS1-ctios Trace: Added CallConnection(00483252071.1). 18:37:18:452 CTIOS1-ctios Trace: [call.5000.198845457]::CreateCallConnection(): CallConnection(00483252071.1) created successfully. 18:37:18:452 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845457.00483252071]:eCallBeginEvent 18:37:18:453 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845457.00483252071]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:18:453 CTIOS1-ctios Trace: >>CG:[call.5000.198845457]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845457 ConnDevIDTyp:1 SVC#:619 SVCID:6091 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:621 SGID:6071 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:00483252071 AlrtgDevID:21151 CallngDevID:00483252071 CalldDevID:21151 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845457 Trnk#:0 TrnkGrp#:0) 18:37:18:453 CTIOS1-ctios Trace: [call.5000.198845457] Found CallConnection(00483252071.1) for device 00483252071. 18:37:18:453 CTIOS1-ctios Trace: [call.5000.198845457]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21151. 18:37:18:453 CTIOS1-ctios Trace: [call.5000.198845457] CallConnection(00483252071.1) found DeviceID(21151) AgentID(9516). 18:37:18:453 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:18:453 CTIOS1-ctios Trace: Added CallConnection(00483252071.1). 18:37:18:453 CTIOS1-ctios Trace: [call.5000.198845457]::CreateCallConnection(): CallConnection(00483252071.1) created successfully. 18:37:18:453 CTIOS1-ctios Trace: <-SND[ITSD-South-1492-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845457.21151]:eCallBeginEvent 18:37:18:453 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845457.21151]:eCallBeginEvent 18:37:18:453 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845457.00483252071]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:18:454 CTIOS1-ctios Trace: <-SND[ITSD-South-1492-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845457.21151]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:18:454 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845457.21151]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:18:461 CTIOS1-ctios Trace: ->RCV[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4) a=42380][agent.5000.42380]:eSetAgentStateRequest(eNotReady) 18:37:18:463 CTIOS1-ctios Trace: >>CG:[call.5000.2131420741]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420741 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51109 RelDevID:51109 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420741) 18:37:18:463 CTIOS1-ctios Trace: [call.5000.2131420741.51109] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:37:18:463 CTIOS1-ctios Trace: [call.5000.46855694.51109] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:37:18:463 CTIOS1-ctios Trace: >>CG:[call.5000.2131420741]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420741 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41038 RelDevID:41038 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420741) 18:37:18:463 CTIOS1-ctios Trace: >>CG:[call.5000.2131420741]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420741 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41038 MsgID:eCallClearedEvent DvrKey:call.5000.2131420741) 18:37:18:463 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420741.41038]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:18:463 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420741.51109]:eButtonEnablementMaskChange,Msk(3c0000) 18:37:18:463 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855694.51109]:eButtonEnablementMaskChange,Msk(bf01a6) 18:37:18:463 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420741.51109]:eCallConnectionClearedEvent,Msk(3c0000) 18:37:18:464 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420741.51109]:eCallConnectionClearedEvent,Msk(3c0000) 18:37:18:464 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420741.41038]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:18:464 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420741.51109]:eCallConnectionClearedEvent,Msk(3c0000) 18:37:18:464 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420741.51109]:eCallConnectionClearedEvent,Msk(3c0000) 18:37:18:464 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420741.41038]:eCallClearedEvent,Msk(3f0000) 18:37:18:464 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420741.51109]:eCallClearedEvent,Msk(3c0000) 18:37:18:464 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420741.51109]:eCallClearedEvent,Msk(3c0000) 18:37:18:464 CTIOS1-ctios Trace: >>CG:[call.5000.2131420741]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420741 ConnDevIDTyp:0 ConnDevID:41038 MsgID:eCallEndEvent DvrKey:call.5000.2131420741) 18:37:18:464 CTIOS1-ctios Trace: [call.5000.2131420741.51109] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:37:18:464 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420741.41038]:eCallEndEvent 18:37:18:464 CTIOS1-ctios Trace: [call.5000.46855694.51109] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:37:18:464 CTIOS1-ctios Trace: Removed CallConnection(41038.0). 18:37:18:464 CTIOS1-ctios Trace: Removed CallConnection(51109.0). 18:37:18:464 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420741 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:18:464 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420741.51109]:eButtonEnablementMaskChange,Msk(3c0000) 18:37:18:464 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855694.51109]:eButtonEnablementMaskChange,Msk(bf01a6) 18:37:18:464 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420741.51109]:eCallEndEvent 18:37:18:464 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420741.51109]:eCallEndEvent 18:37:18:478 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32370708 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5076 LogdOnTimeTdy:9372 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:252 LogdOnTimeSess:626 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:18:495 CTIOS1-ctios Trace: >>CG:[agent.5000.12848]:eQueryAgentStatisticsConf(IID:32370710 PrphID:5000 AGExt:51109 AGID:12848 AGInstr:51109 UniqObjID:agent.5000.12848 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1168 LogdOnTimeTdy:9085 NotRdyTimeTdy:5177 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:115 LogdOnTimeSess:3200 NotRdyTimeSess:490 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:10 AutoOutCallsTlkTimeSess:1530 AutoOutCallsTimeSess:2271 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:12 AutoOutCallsTlkTimeTdy:1568 AutoOutCallsTimeTdy:2350 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTim 18:37:18:495 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12848]:eOnNewAgentStatisticsEvent 18:37:18:496 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:609 SVCID:6103 SG#:608 SGID:6056 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:51091 ANI:4237352876 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206656 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206656 RCallKeySeq#:1 CallTypIDTag:5129 PreCallIIDTag:7989947) 18:37:18:496 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:18:520 CTIOS1-ctios Trace: >>CG:[call.5000.2131420748]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420748 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420748) 18:37:18:520 CTIOS1-ctios Trace: >>CG:[call.5000.2131420748]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420748 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41097 RelDevID:41097 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420748) 18:37:18:521 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420748.41097]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:18:521 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420748.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:18:521 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420748.41097]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:18:521 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420748.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:18:521 CTIOS1-ctios Trace: >>CG:[call.5000.2131420748]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420748 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41097 MsgID:eCallClearedEvent DvrKey:call.5000.2131420748) 18:37:18:521 CTIOS1-ctios Trace: >>CG:[call.5000.2131420748]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420748 ConnDevIDTyp:0 ConnDevID:41097 MsgID:eCallEndEvent DvrKey:call.5000.2131420748) 18:37:18:521 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:18:521 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420748.41097]:eCallClearedEvent,Msk(3f0000) 18:37:18:521 CTIOS1-ctios Trace: Removed CallConnection(41097.0). 18:37:18:521 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420748.51023]:eCallClearedEvent,Msk(3f0000) 18:37:18:521 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:18:521 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420748 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:18:521 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420748.41097]:eCallEndEvent 18:37:18:521 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420748.51023]:eCallEndEvent 18:37:18:521 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:18:521 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:18:521 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:18:525 CTIOS1-ctios Trace: >>CG:[agent.5000.33650]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10573 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51091 AGID:33650 AGInstr:51091 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33650 AGAvailStatus:0) 18:37:18:526 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33650]:eAgentStateEvent(eReserved),Msk(0) 18:37:18:526 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.33650]:eAgentStateEvent(eReserved),Msk(0) 18:37:18:526 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33650]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:18:526 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33650]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:18:526 CTIOS1-ctios Trace: ->RCV[G-2-25764-dotNET_Sess(31914638)_EvtThd(4) a=055034][agent.5000.055034]:eSetAgentStateRequest(eAvailable) 18:37:18:552 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32370711 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5913 LogdOnTimeTdy:9277 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5913 LogdOnTimeSess:9277 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:18:560 CTIOS1-ctios Trace: >>CG:[call.5000.46855698]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855698 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:4237352876 DNIS:51091 Dialed#:45233 ConnDevID:4237352876 RCallKeyDay:151314 RCallKeyCID:206656 MsgID:eCallBeginEvent DvrKey:call.5000.46855698 ecc:(...) ICMEntUniqID:icm.151314.206656 RCallKeySeq#:2) 18:37:18:560 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855698 18:37:18:560 CTIOS1-ctios Trace: >>CG:[call.5000.46855698]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855698 ConnDevIDTyp:1 SVC#:609 SVCID:6103 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4237352876 AlrtgDevID:(null) CallngDevID:4237352876 CalldDevID:51091 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855698 Trnk#:0 TrnkGrp#:0) 18:37:18:561 CTIOS1-ctios Trace: [call.5000.46855698]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4237352876. 18:37:18:561 CTIOS1-ctios Trace: CallConnection(4237352876.1) created AgentObject (Device) for DeviceID(4237352876). 18:37:18:561 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:18:561 CTIOS1-ctios Trace: Added CallConnection(4237352876.1). 18:37:18:561 CTIOS1-ctios Trace: [call.5000.46855698]::CreateCallConnection(): CallConnection(4237352876.1) created successfully. 18:37:18:561 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855698.4237352876]:eCallBeginEvent 18:37:18:561 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855698.4237352876]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:18:561 CTIOS1-ctios Trace: >>CG:[call.5000.46855698]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855698 ConnDevIDTyp:1 SVC#:609 SVCID:6103 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:608 SGID:6056 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4237352876 AlrtgDevID:51091 CallngDevID:4237352876 CalldDevID:51091 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855698 Trnk#:0 TrnkGrp#:0) 18:37:18:561 CTIOS1-ctios Trace: [call.5000.46855698] Found CallConnection(4237352876.1) for device 4237352876. 18:37:18:561 CTIOS1-ctios Trace: [call.5000.46855698]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51091. 18:37:18:561 CTIOS1-ctios Trace: [call.5000.46855698] CallConnection(4237352876.1) found DeviceID(51091) AgentID(33650). 18:37:18:561 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:18:561 CTIOS1-ctios Trace: Added CallConnection(4237352876.1). 18:37:18:561 CTIOS1-ctios Trace: [call.5000.46855698]::CreateCallConnection(): CallConnection(4237352876.1) created successfully. 18:37:18:561 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855698.51091]:eCallBeginEvent 18:37:18:562 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855698.51091]:eCallBeginEvent 18:37:18:562 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855698.4237352876]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:18:562 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855698.51091]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:18:562 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855698.51091]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:18:573 CTIOS1-ctios Trace: >>CG:[call.5000.46855694]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855694 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855694 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5057 QryRuleID:5060 ConnDevID:9136882349 NewConnDevID:9136882349 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855694 ecc:(...)) 18:37:18:573 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855694.9136882349]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:18:573 CTIOS1-ctios Trace: <-SND[FF-E1-E50F-118-3368-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855694.51109]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:18:573 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855694.51109]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:18:586 CTIOS1-ctios Trace: >>CG:[call.5000.46855389]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855389 ConnDevIDTyp:1 ConnDevID:9703072777471 MsgID:eCallEndEvent DvrKey:call.5000.46855389) 18:37:18:586 CTIOS1-ctios Trace: Removed CallConnection(9703072777471.1). 18:37:18:586 CTIOS1-ctios Trace: Removed CallConnection(21063.0). 18:37:18:586 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855389 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:18:586 CTIOS1-ctios Trace: >>CG:[agent.5000.055034]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11167 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21063 AGID:055034 AGInstr:21063 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055034 AGAvailStatus:1) 18:37:18:586 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855389.9703072777471]:eCallEndEvent 18:37:18:586 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855389.21063]:eCallEndEvent 18:37:18:586 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855389.21063]:eCallEndEvent 18:37:18:586 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055034]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:18:587 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055034]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:18:587 CTIOS1-ctios Trace: >>CG:[agent.5000.055034]:eSetAgentStateConf(UniqObjID:agent.5000.055034 MsgID:eSetAgentStateConf TgtCILClntID:G-2-25764-dotNET_Sess(31914638)_EvtThd(4)) 18:37:18:587 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055034]:eSetAgentStateConf 18:37:18:611 CTIOS1-ctios Trace: >>CG:[agent.5000.42380]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8886 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42112 AGID:42380 AGInstr:42112 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42380 AGAvailStatus:0) 18:37:18:611 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:18:611 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:18:611 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:18:611 CTIOS1-ctios Trace: >>CG:[agent.5000.42380]:eSetAgentStateConf(UniqObjID:agent.5000.42380 MsgID:eSetAgentStateConf TgtCILClntID:FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)) 18:37:18:611 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:18:611 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:18:611 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:18:611 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:18:611 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:18:612 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:18:612 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:eSetAgentStateConf 18:37:18:616 CTIOS1-ctios Trace: >>CG:[agent.5000.055034]:eQueryAgentStatisticsConf(IID:32370713 PrphID:5000 AGExt:21063 AGID:055034 AGInstr:21063 UniqObjID:agent.5000.055034 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:446 LogdOnTimeTdy:5190 NotRdyTimeTdy:984 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:446 LogdOnTimeSess:5190 NotRdyTimeSess:984 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:5 IntCallsTimeSess:103 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:5 IntCallsTimeTdy:103 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:24 AutoOutCallsTlkTimeSess:1523 AutoOutCallsTimeSess:2787 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:24 AutoOutCallsTlkTimeTdy:1523 AutoOutCallsTimeTdy:2787 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCal 18:37:18:616 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055034]:eOnNewAgentStatisticsEvent 18:37:18:621 CTIOS1-ctios Trace: >>CG:[agent.5000.48460]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10524 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42057 AGID:48460 AGInstr:42057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48460 AGAvailStatus:1) 18:37:18:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:18:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:18:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:18:621 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:18:621 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:18:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:18:622 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:18:622 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:18:644 CTIOS1-ctios Trace: >>CG:[agent.5000.48500]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:614 SGID:6065 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10656 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42540 AGID:48500 AGInstr:42540 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48500 AGAvailStatus:0) 18:37:18:644 CTIOS1-ctios Trace: >>CG:[call.5000.46855692]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855692 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855692 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04235715574 NewConnDevID:04235715574 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855692 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105038))) 18:37:18:644 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48500]:eAgentStateEvent(eTalking),Msk(0) 18:37:18:644 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48500]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:18:644 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48500]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:18:644 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855692.04235715574]:eCallDataUpdateEvent,Msk(bf0002) 18:37:18:644 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855692.42540]:eCallDataUpdateEvent,Msk(3f0001) 18:37:18:645 CTIOS1-ctios Trace: >>CG:[call.5000.46855692]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855692 ConnDevIDTyp:0 SVC#:615 SVCID:6113 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:614 SGID:6065 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42540 CallngDevID:04235715574 CalldDevID:42540 LstRedirDevID:(null) AnsDevID:42540 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855692 Trnk#:0 TrnkGrp#:0) 18:37:18:645 CTIOS1-ctios Trace: [call.5000.46855692] Found CallConnection(04235715574.1). 18:37:18:645 CTIOS1-ctios Trace: [call.5000.46855692] Found CallConnection(04235715574.1). 18:37:18:645 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855692.04235715574]:eCallEstablishedEvent,Msk(bf01a6) 18:37:18:645 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855692.42540]:eCallEstablishedEvent,Msk(bf01a6) 18:37:18:664 CTIOS1-ctios Trace: ->RCV[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4) a=42518][agent.5000.42518]:eSetAgentStateRequest(eNotReady) 18:37:18:813 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9433 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42242 AGID:42518 AGInstr:42242 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42518 AGAvailStatus:0) 18:37:18:813 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:18:814 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:18:814 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:18:814 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:18:814 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:18:814 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:18:814 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:18:814 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:18:814 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:18:815 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eSetAgentStateConf(UniqObjID:agent.5000.42518 MsgID:eSetAgentStateConf TgtCILClntID:GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)) 18:37:18:815 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eSetAgentStateConf 18:37:18:861 CTIOS1-ctios Trace: [call.5000.46854279] Found CallConnection(42225.0) for device 42225. 18:37:18:861 CTIOS1-ctios Trace: [call.5000.46854279] Found CallConnection(42225.0) for device 42225. 18:37:18:862 CTIOS1-ctios Trace: >>CG:[call.5000.46854279]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854279 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42225 RelDevID:42225 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854279) 18:37:18:862 CTIOS1-ctios Trace: >>CG:[call.5000.46854279]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854279 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03037523515 RelDevID:03037523515 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854279) 18:37:18:862 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854279.03037523515]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:18:862 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854279.42225]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:18:862 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854279.03037523515]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:18:862 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854279.42225]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:18:863 CTIOS1-ctios Trace: >>CG:[call.5000.46854279]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854279 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03037523515 MsgID:eCallClearedEvent DvrKey:call.5000.46854279) 18:37:18:863 CTIOS1-ctios Trace: >>CG:[agent.5000.48594]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10794 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42225 AGID:48594 AGInstr:42225 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48594 AGAvailStatus:0) 18:37:18:863 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854279.03037523515]:eCallClearedEvent,Msk(3f0000) 18:37:18:863 CTIOS1-ctios Trace: [agent.5000.48594]: Current Wrapup Mode = 3 18:37:18:863 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854279.42225]:eCallClearedEvent,Msk(3f0000) 18:37:18:863 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:18:863 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:18:863 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:18:863 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:18:863 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:18:863 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:18:863 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:18:863 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:18:874 CTIOS1-ctios Trace: [call.5000.198845456] Found CallConnection(21265.0) for device 21265. 18:37:18:911 CTIOS1-ctios Trace: [call.5000.198845456] Found CallConnection(21265.0) for device 21265. 18:37:18:981 CTIOS1-ctios Trace: ->RCV[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4) a=42380][agent.5000.42380]:eSetAgentStateRequest(eAvailable) 18:37:19:016 CTIOS1-ctios Trace: ->RCV[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4) a=42518][agent.5000.42518]:eSetAgentStateRequest(eAvailable) 18:37:19:043 CTIOS1-ctios Trace: >>CG:[agent.5000.42380]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8886 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42112 AGID:42380 AGInstr:42112 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42380 AGAvailStatus:1) 18:37:19:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:19:043 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:19:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:19:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:19:044 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:19:044 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:19:044 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:19:044 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:19:044 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:19:044 CTIOS1-ctios Trace: >>CG:[agent.5000.42380]:eSetAgentStateConf(UniqObjID:agent.5000.42380 MsgID:eSetAgentStateConf TgtCILClntID:FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)) 18:37:19:044 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:eSetAgentStateConf 18:37:19:076 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9433 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42242 AGID:42518 AGInstr:42242 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42518 AGAvailStatus:1) 18:37:19:076 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:19:076 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:19:076 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:19:076 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:19:076 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:19:076 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:19:076 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:19:076 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:19:076 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:19:077 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eSetAgentStateConf(UniqObjID:agent.5000.42518 MsgID:eSetAgentStateConf TgtCILClntID:GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)) 18:37:19:077 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eSetAgentStateConf 18:37:19:082 CTIOS1-ctios Trace: [call.5000.46855254] Found CallConnection(42615.0) for device 42615. 18:37:19:084 CTIOS1-ctios Trace: [call.5000.46855254] Found CallConnection(42615.0) for device 42615. 18:37:19:084 CTIOS1-ctios Trace: >>CG:[call.5000.46855254]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855254 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42615 RelDevID:42615 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855254) 18:37:19:084 CTIOS1-ctios Trace: >>CG:[call.5000.46855254]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855254 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03417807715 RelDevID:03417807715 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855254) 18:37:19:084 CTIOS1-ctios Trace: >>CG:[call.5000.46855254]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855254 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03417807715 MsgID:eCallClearedEvent DvrKey:call.5000.46855254) 18:37:19:084 CTIOS1-ctios Trace: >>CG:[agent.5000.48688]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10925 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42615 AGID:48688 AGInstr:42615 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48688 AGAvailStatus:0) 18:37:19:084 CTIOS1-ctios Trace: [agent.5000.48688]: Current Wrapup Mode = 3 18:37:19:084 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855254.03417807715]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:19:084 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855254.42615]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:19:085 CTIOS1-ctios Trace: <-SND[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855254.42615]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:19:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855254.03417807715]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:19:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855254.42615]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:19:085 CTIOS1-ctios Trace: <-SND[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855254.42615]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:19:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855254.03417807715]:eCallClearedEvent,Msk(3f0000) 18:37:19:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855254.42615]:eCallClearedEvent,Msk(3f0000) 18:37:19:085 CTIOS1-ctios Trace: <-SND[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855254.42615]:eCallClearedEvent,Msk(3f0000) 18:37:19:085 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48688]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:19:085 CTIOS1-ctios Trace: <-SND[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48688]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:19:085 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48688]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:19:085 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48688]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:19:086 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845456.21265]:eSetCallDataRequest 18:37:19:146 CTIOS1-ctios Trace: >>CG:[call.5000.198845456]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845456 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845456 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:Unknown NewConnDevID:Unknown MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845456 ecc:(...)) 18:37:19:146 CTIOS1-ctios Trace: >>CG:[call.5000.198845456.21265]:eSetCallDataConf(UniqObjID:call.5000.198845456.21265 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:19:146 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845456.Unknown]:eCallDataUpdateEvent,Msk(3c0000) 18:37:19:147 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845456.21265]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:19:173 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eNotReady) 18:37:19:198 CTIOS1-ctios Trace: [call.5000.46855692] Found CallConnection(42540.0) for device 42540. 18:37:19:238 CTIOS1-ctios Trace: [call.5000.46855692] Found CallConnection(42540.0) for device 42540. 18:37:19:323 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:37:19:323 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:19:323 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:19:323 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:19:324 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:37:19:324 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:37:19:350 CTIOS1-ctios Trace: >>CG:[call.5000.46855692]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855692 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855692 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04235715574 NewConnDevID:04235715574 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855692 ecc:(...)) 18:37:19:350 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855692.04235715574]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:19:350 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855692.42540]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:19:356 CTIOS1-ctios Trace: [call.5000.198845398] Found CallConnection(21247.0) for device 21247. 18:37:19:357 CTIOS1-ctios Trace: [call.5000.198845398] Found CallConnection(21247.0) for device 21247. 18:37:19:357 CTIOS1-ctios Trace: >>CG:[call.5000.198845398]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845398 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21247 RelDevID:21247 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845398) 18:37:19:357 CTIOS1-ctios Trace: >>CG:[call.5000.198845398]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845398 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3222947803 RelDevID:3222947803 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845398) 18:37:19:357 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845398.3222947803]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:19:357 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845398.21247]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:19:357 CTIOS1-ctios Trace: <-SND[ITSD-South-7936-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845398.21247]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:19:357 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845398.3222947803]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:19:357 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845398.21247]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:19:357 CTIOS1-ctios Trace: >>CG:[call.5000.198845398]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845398 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3222947803 MsgID:eCallClearedEvent DvrKey:call.5000.198845398) 18:37:19:357 CTIOS1-ctios Trace: <-SND[ITSD-South-7936-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845398.21247]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:19:357 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845398.3222947803]:eCallClearedEvent,Msk(3f0000) 18:37:19:358 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845398.21247]:eCallClearedEvent,Msk(3f0000) 18:37:19:358 CTIOS1-ctios Trace: <-SND[ITSD-South-7936-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845398.21247]:eCallClearedEvent,Msk(3f0000) 18:37:19:378 CTIOS1-ctios Trace: >>CG:[agent.5000.36395]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:500 SGID:5041 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10982 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21247 AGID:36395 AGInstr:21247 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36395 AGAvailStatus:0) 18:37:19:379 CTIOS1-ctios Trace: [agent.5000.36395]: Current Wrapup Mode = 3 18:37:19:379 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36395]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:19:379 CTIOS1-ctios Trace: <-SND[ITSD-South-7936-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36395]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:19:391 CTIOS1-ctios Trace: >>CG:[agent.5000.48533]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10703 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42051 AGID:48533 AGInstr:42051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48533 AGAvailStatus:0) 18:37:19:392 CTIOS1-ctios Trace: >>CG:[call.5000.46855697]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855697 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855697 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4237391313 NewConnDevID:4237391313 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855697 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105038))) 18:37:19:392 CTIOS1-ctios Trace: >>CG:[call.5000.46855697]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855697 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42051 CallngDevID:4237391313 CalldDevID:42051 LstRedirDevID:(null) AnsDevID:42051 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855697 Trnk#:0 TrnkGrp#:0) 18:37:19:392 CTIOS1-ctios Trace: [call.5000.46855697] Found CallConnection(4237391313.1). 18:37:19:392 CTIOS1-ctios Trace: [call.5000.46855697] Found CallConnection(4237391313.1). 18:37:19:392 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:eAgentStateEvent(eTalking),Msk(0) 18:37:19:392 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:eAgentStateEvent(eTalking),Msk(0) 18:37:19:392 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:19:392 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:19:393 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:19:393 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:19:393 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:19:393 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:19:393 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:19:393 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855697.4237391313]:eCallDataUpdateEvent,Msk(bf0002) 18:37:19:393 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855697.42051]:eCallDataUpdateEvent,Msk(3f0001) 18:37:19:393 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855697.42051]:eCallDataUpdateEvent,Msk(3f0001) 18:37:19:393 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855697.4237391313]:eCallEstablishedEvent,Msk(bf01a6) 18:37:19:393 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855697.42051]:eCallEstablishedEvent,Msk(bf01a6) 18:37:19:393 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855697.42051]:eCallEstablishedEvent,Msk(bf01a6) 18:37:19:410 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:37:19:410 CTIOS1-ctios Trace: >>CG:[call.5000.46855701]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855701 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42072 ConnDevID:42072 MsgID:eCallBeginEvent DvrKey:call.5000.46855701 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105038))) 18:37:19:410 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855701 18:37:19:410 CTIOS1-ctios Trace: >>CG:[call.5000.46855701]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855701 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42072 CallngDevID:42072 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855701) 18:37:19:410 CTIOS1-ctios Trace: [call.5000.46855701] CallConnection(42072.0) found DeviceID(42072) AgentID(48155). 18:37:19:410 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:19:410 CTIOS1-ctios Trace: Added CallConnection(42072.0). 18:37:19:410 CTIOS1-ctios Trace: [call.5000.46855701]::CreateCallConnection(): CallConnection(42072.0) created successfully. 18:37:19:410 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:0) 18:37:19:411 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:37:19:411 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:19:411 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:19:411 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:19:411 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:19:411 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:19:411 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:19:411 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:19:411 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855701.42072]:eCallBeginEvent,Msk(bf0002) 18:37:19:411 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855701.42072]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:19:411 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:37:19:411 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:19:412 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:19:412 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:19:412 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:19:412 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:19:412 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:19:412 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:19:433 CTIOS1-ctios Trace: >>CG:[agent.5000.9516]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:621 SGID:6071 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8859 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21151 AGID:9516 AGInstr:21151 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9516 AGAvailStatus:0) 18:37:19:433 CTIOS1-ctios Trace: <-SND[ITSD-South-1492-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9516]:eAgentStateEvent(eTalking),Msk(0) 18:37:19:433 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9516]:eAgentStateEvent(eTalking),Msk(0) 18:37:19:433 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9516]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:19:434 CTIOS1-ctios Trace: >>CG:[call.5000.198845457]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845457 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845457 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:00483252071 NewConnDevID:00483252071 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845457 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105038))) 18:37:19:434 CTIOS1-ctios Trace: >>CG:[call.5000.198845457]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845457 ConnDevIDTyp:0 SVC#:619 SVCID:6091 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:621 SGID:6071 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21151 CallngDevID:00483252071 CalldDevID:21151 LstRedirDevID:(null) AnsDevID:21151 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845457 Trnk#:0 TrnkGrp#:0) 18:37:19:434 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845457.00483252071]:eCallDataUpdateEvent,Msk(bf0002) 18:37:19:434 CTIOS1-ctios Trace: [call.5000.198845457] Found CallConnection(00483252071.1). 18:37:19:434 CTIOS1-ctios Trace: <-SND[ITSD-South-1492-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845457.21151]:eCallDataUpdateEvent,Msk(3f0001) 18:37:19:434 CTIOS1-ctios Trace: [call.5000.198845457] Found CallConnection(00483252071.1). 18:37:19:434 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845457.21151]:eCallDataUpdateEvent,Msk(3f0001) 18:37:19:434 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845457.00483252071]:eCallEstablishedEvent,Msk(bf01a6) 18:37:19:434 CTIOS1-ctios Trace: <-SND[ITSD-South-1492-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845457.21151]:eCallEstablishedEvent,Msk(bf01a6) 18:37:19:434 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845457.21151]:eCallEstablishedEvent,Msk(bf01a6) 18:37:19:442 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:37:19:442 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:19:442 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:19:534 CTIOS1-ctios Trace: >>CG:[call.5000.46855701]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855701 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42072 RelDevID:42072 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855701) 18:37:19:535 CTIOS1-ctios Trace: >>CG:[call.5000.46855701]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855701 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42072 MsgID:eCallClearedEvent DvrKey:call.5000.46855701) 18:37:19:535 CTIOS1-ctios Trace: >>CG:[call.5000.46855701]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855701 ConnDevIDTyp:0 ConnDevID:42072 MsgID:eCallEndEvent DvrKey:call.5000.46855701) 18:37:19:535 CTIOS1-ctios Trace: Removed CallConnection(42072.0). 18:37:19:535 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855701 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:19:535 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:37:19:535 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855701.42072]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:19:535 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855701.42072]:eCallClearedEvent,Msk(3f0000) 18:37:19:535 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855701.42072]:eCallEndEvent 18:37:19:535 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:19:535 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:19:535 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:19:536 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:19:536 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:19:536 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:19:536 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:19:536 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:19:537 CTIOS1-ctios Trace: >>CG:[call.5000.46855336]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855336 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855336 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0997304612 CallWrpupData:EVO_1218_Error721/678 ,111 NewConnDevID:42087 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855336 ecc:(...)) 18:37:19:537 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855336.0997304612]:eCallDataUpdateEvent 18:37:19:537 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855336.42087]:eCallDataUpdateEvent 18:37:19:566 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eQueryAgentStatisticsConf(IID:32370719 PrphID:5000 AGExt:42072 AGID:48155 AGInstr:42072 UniqObjID:agent.5000.48155 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:7132 LogdOnTimeTdy:20294 NotRdyTimeTdy:3311 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:59 HdlCallsTlkTimeTdy:9412 HdlCallsTimeTdy:9743 IncCallsHldTdy:1 IncCallsHldTimeTdy:53 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:4217 LogdOnTimeSess:9538 NotRdyTimeSess:2036 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:17 HdlCallsTlkTimeSess:3112 HdlCallsTimeSess:3224 IncCallsHldSess:1 IncCallsHldTimeSess:53 IntCallsSess:256 IntCallsTimeSess:83 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:303 IntCallsTimeTdy:119 HdlCallsAftCallTimeSess:59 HdlCallsAftCallTimeTdy:278 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess 18:37:19:581 CTIOS1-ctios Trace: >>CG:[agent.5000.33650]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:608 SGID:6056 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10573 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51091 AGID:33650 AGInstr:51091 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33650 AGAvailStatus:0) 18:37:19:581 CTIOS1-ctios Trace: >>CG:[call.5000.46855698]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855698 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855698 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4237352876 NewConnDevID:4237352876 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855698 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105039))) 18:37:19:582 CTIOS1-ctios Trace: >>CG:[call.5000.46855698]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855698 ConnDevIDTyp:0 SVC#:609 SVCID:6103 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:608 SGID:6056 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51091 CallngDevID:4237352876 CalldDevID:51091 LstRedirDevID:(null) AnsDevID:51091 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855698 Trnk#:0 TrnkGrp#:0) 18:37:19:582 CTIOS1-ctios Trace: [call.5000.46855698] Found CallConnection(4237352876.1). 18:37:19:582 CTIOS1-ctios Trace: [call.5000.46855698] Found CallConnection(4237352876.1). 18:37:19:582 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33650]:eAgentStateEvent(eTalking),Msk(0) 18:37:19:582 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.33650]:eAgentStateEvent(eTalking),Msk(0) 18:37:19:582 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33650]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:19:582 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33650]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:19:582 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855698.4237352876]:eCallDataUpdateEvent,Msk(bf0002) 18:37:19:582 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855698.51091]:eCallDataUpdateEvent,Msk(3f0001) 18:37:19:582 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855698.51091]:eCallDataUpdateEvent,Msk(3f0001) 18:37:19:582 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855698.4237352876]:eCallEstablishedEvent,Msk(bf01a6) 18:37:19:582 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855698.51091]:eCallEstablishedEvent,Msk(bf01a6) 18:37:19:582 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855698.51091]:eCallEstablishedEvent,Msk(bf01a6) 18:37:19:604 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eAvailable) 18:37:19:666 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:1) 18:37:19:666 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:19:666 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:19:666 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:19:666 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:37:19:666 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:37:19:685 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:37:19:685 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:19:686 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:19:693 CTIOS1-ctios Trace: >>CG:[agent.5000.6635]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9158 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21174 AGID:6635 AGInstr:21174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6635 AGAvailStatus:0) 18:37:19:694 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:19:694 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:19:878 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:420 SGID:8583 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:42791 ANI:(null) UsrToUsrInfo:(null) Dialed#:45362 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207069 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207069 RCallKeySeq#:0 CallTypIDTag:5205 PreCallIIDTag:7990604) 18:37:19:878 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:401 SGID:11225 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:21063 ANI:(null) UsrToUsrInfo:(null) Dialed#:45403 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207070 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207070 RCallKeySeq#:0 CallTypIDTag:5364 PreCallIIDTag:7990605) 18:37:19:878 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:19:879 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207071 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207071 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990606) 18:37:19:891 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207072 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207072 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990607) 18:37:19:908 CTIOS1-ctios Trace: >>CG:[agent.5000.48200]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10132 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42791 AGID:48200 AGInstr:42791 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48200 AGAvailStatus:0) 18:37:19:908 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48200]:eAgentStateEvent(eReserved),Msk(0) 18:37:19:908 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48200]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:19:908 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48200]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:19:909 CTIOS1-ctios Trace: >>CG:[agent.5000.055034]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11167 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21063 AGID:055034 AGInstr:21063 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055034 AGAvailStatus:0) 18:37:19:909 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055034]:eAgentStateEvent(eReserved),Msk(0) 18:37:19:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055034]:eAgentStateEvent(eReserved),Msk(0) 18:37:19:910 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:19:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:19:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:19:910 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:19:923 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:19:923 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:19:923 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:19:923 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:19:949 CTIOS1-ctios Trace: [call.5000.46855697] Found CallConnection(42051.0) for device 42051. 18:37:19:954 CTIOS1-ctios Trace: [call.5000.198845457] Found CallConnection(21151.0) for device 21151. 18:37:19:985 CTIOS1-ctios Trace: [call.5000.198845457] Found CallConnection(21151.0) for device 21151. 18:37:19:992 CTIOS1-ctios Trace: [call.5000.46855697] Found CallConnection(42051.0) for device 42051. 18:37:20:034 CTIOS1-ctios Trace: >>CG:[agent.5000.6635]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9158 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21174 AGID:6635 AGInstr:21174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6635 AGAvailStatus:1) 18:37:20:034 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:20:034 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:20:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420750]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420750 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41116 ConnDevID:41116 MsgID:eCallBeginEvent DvrKey:call.5000.2131420750) 18:37:20:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420750]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420750 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41116 CallngDevID:41116 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420750) 18:37:20:036 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420750 18:37:20:036 CTIOS1-ctios Trace: [call.5000.2131420750] CallConnection(41116.0) found DeviceID(41116) AgentID(). 18:37:20:036 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:20:036 CTIOS1-ctios Trace: Added CallConnection(41116.0). 18:37:20:036 CTIOS1-ctios Trace: [call.5000.2131420750]::CreateCallConnection(): CallConnection(41116.0) created successfully. 18:37:20:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420750.41116]:eCallBeginEvent,Msk(bf0002) 18:37:20:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420750.41116]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:20:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420750]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420750 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420750 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:42791 ConnDevID:41116 NewConnDevID:41116 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420750) 18:37:20:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420750.41116]:eCallDataUpdateEvent,Msk(bf0002) 18:37:20:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420750]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420750 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41116 CallngDevID:41116 CalldDevID:42791 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420750) 18:37:20:044 CTIOS1-ctios Trace: [call.5000.2131420750] Found CallConnection(41116.0) for device 41116. 18:37:20:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420750.41116]:eCallOriginatedEvent,Msk(bf0002) 18:37:20:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420750]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420750 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420750 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:42791 Dialed#:45362 ConnDevID:41116 NewConnDevID:41116 RCallKeyDay:151314 RCallKeyCID:207069 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420750 ICMEntUniqID:icm.151314.207069 RCallKeySeq#:1) 18:37:20:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420750]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420750 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41116 AlrtgDevID: CallngDevID:41116 CalldDevID:42791 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420750 Trnk#:0 TrnkGrp#:0) 18:37:20:046 CTIOS1-ctios Trace: [call.5000.2131420750] Found CallConnection(41116.0) for device 41116. 18:37:20:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420750]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420750 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:420 SGID:8583 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41116 AlrtgDevID:42791 CallngDevID:41116 CalldDevID:42791 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420750 Trnk#:0 TrnkGrp#:0) 18:37:20:046 CTIOS1-ctios Trace: [call.5000.2131420750] Found CallConnection(41116.0) for device 41116. 18:37:20:046 CTIOS1-ctios Trace: [call.5000.2131420750]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42791. 18:37:20:046 CTIOS1-ctios Trace: [call.5000.2131420750] CallConnection(41116.0) found DeviceID(42791) AgentID(48200). 18:37:20:046 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:20:046 CTIOS1-ctios Trace: Added CallConnection(41116.0). 18:37:20:046 CTIOS1-ctios Trace: [call.5000.2131420750]::CreateCallConnection(): CallConnection(41116.0) created successfully. 18:37:20:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420750]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420750 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420750 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41116 NewConnDevID:41116 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420750 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105039))) 18:37:20:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420750.41116]:eCallDataUpdateEvent,Msk(bf0002) 18:37:20:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420750.41116]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:20:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420750.42791]:eCallBeginEvent 18:37:20:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420750.41116]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:20:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420750]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420750 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:420 SGID:8583 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42791 CallngDevID:41116 CalldDevID:42791 LstRedirDevID:(null) AnsDevID:42791 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420750 Trnk#:0 TrnkGrp#:0) 18:37:20:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420750.42791]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:20:047 CTIOS1-ctios Trace: [call.5000.2131420750] Found CallConnection(41116.0). 18:37:20:047 CTIOS1-ctios Trace: [call.5000.2131420750] Found CallConnection(41116.0). 18:37:20:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420750.41116]:eCallDataUpdateEvent,Msk(bf0002) 18:37:20:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420750.42791]:eCallDataUpdateEvent,Msk(3f0001) 18:37:20:047 CTIOS1-ctios Trace: >>CG:[agent.5000.48200]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:420 SGID:8583 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10132 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42791 AGID:48200 AGInstr:42791 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48200 AGAvailStatus:0) 18:37:20:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420750.41116]:eCallEstablishedEvent,Msk(bf01a6) 18:37:20:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420750.42791]:eCallEstablishedEvent,Msk(bf01a6) 18:37:20:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420750]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420750 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:42791 HldgDevID:42791 MsgID:eCallHeldEvent DvrKey:call.5000.2131420750) 18:37:20:047 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48200]:eAgentStateEvent(eTalking),Msk(0) 18:37:20:047 CTIOS1-ctios Trace: [call.5000.2131420750] Found CallConnection(42791.0). 18:37:20:047 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48200]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:20:047 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48200]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:20:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420750.41116]: eCallHeldEvent,Msk(bf0126) 18:37:20:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420750.42791]: eCallHeldEvent,Msk(bf000a) 18:37:20:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420751]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420751 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41117 ConnDevID:41117 MsgID:eCallBeginEvent DvrKey:call.5000.2131420751) 18:37:20:049 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420751 18:37:20:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420751]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420751 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41117 CallngDevID:41117 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420751) 18:37:20:049 CTIOS1-ctios Trace: [call.5000.2131420751] CallConnection(41117.0) found DeviceID(41117) AgentID(). 18:37:20:049 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:20:049 CTIOS1-ctios Trace: Added CallConnection(41117.0). 18:37:20:049 CTIOS1-ctios Trace: [call.5000.2131420751]::CreateCallConnection(): CallConnection(41117.0) created successfully. 18:37:20:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420751]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420751 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420751 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:21063 ConnDevID:41117 NewConnDevID:41117 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420751) 18:37:20:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420751.41117]:eCallBeginEvent,Msk(bf0002) 18:37:20:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420751.41117]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:20:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420751.41117]:eCallDataUpdateEvent,Msk(bf0002) 18:37:20:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420751]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420751 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41117 CallngDevID:41117 CalldDevID:21063 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420751) 18:37:20:049 CTIOS1-ctios Trace: [call.5000.2131420751] Found CallConnection(41117.0) for device 41117. 18:37:20:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420751]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420751 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420751 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:21063 Dialed#:45403 ConnDevID:41117 NewConnDevID:41117 RCallKeyDay:151314 RCallKeyCID:207070 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420751 ICMEntUniqID:icm.151314.207070 RCallKeySeq#:1) 18:37:20:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420751]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420751 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41117 AlrtgDevID: CallngDevID:41117 CalldDevID:21063 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420751 Trnk#:0 TrnkGrp#:0) 18:37:20:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420751]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420751 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:401 SGID:11225 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41117 AlrtgDevID:21063 CallngDevID:41117 CalldDevID:21063 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420751 Trnk#:0 TrnkGrp#:0) 18:37:20:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420751.41117]:eCallOriginatedEvent,Msk(bf0002) 18:37:20:050 CTIOS1-ctios Trace: [call.5000.2131420751] Found CallConnection(41117.0) for device 41117. 18:37:20:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420751.41117]:eCallDataUpdateEvent,Msk(bf0002) 18:37:20:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420751.41117]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:20:050 CTIOS1-ctios Trace: [call.5000.2131420751] Found CallConnection(41117.0) for device 41117. 18:37:20:050 CTIOS1-ctios Trace: [call.5000.2131420751]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21063. 18:37:20:050 CTIOS1-ctios Trace: [call.5000.2131420751] CallConnection(41117.0) found DeviceID(21063) AgentID(055034). 18:37:20:050 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:20:050 CTIOS1-ctios Trace: Added CallConnection(41117.0). 18:37:20:050 CTIOS1-ctios Trace: [call.5000.2131420751]::CreateCallConnection(): CallConnection(41117.0) created successfully. 18:37:20:050 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420751.21063]:eCallBeginEvent 18:37:20:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420751.21063]:eCallBeginEvent 18:37:20:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420751.41117]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:20:050 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420751.21063]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:20:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420751.21063]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:20:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420751]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420751 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420751 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41117 NewConnDevID:41117 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420751 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105039))) 18:37:20:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420751]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420751 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:401 SGID:11225 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21063 CallngDevID:41117 CalldDevID:21063 LstRedirDevID:(null) AnsDevID:21063 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420751 Trnk#:0 TrnkGrp#:0) 18:37:20:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420751.41117]:eCallDataUpdateEvent,Msk(bf0002) 18:37:20:064 CTIOS1-ctios Trace: [call.5000.2131420751] Found CallConnection(41117.0). 18:37:20:064 CTIOS1-ctios Trace: [call.5000.2131420751] Found CallConnection(41117.0). 18:37:20:064 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420751.21063]:eCallDataUpdateEvent,Msk(3f0001) 18:37:20:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420751.21063]:eCallDataUpdateEvent,Msk(3f0001) 18:37:20:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420751.41117]:eCallEstablishedEvent,Msk(bf01a6) 18:37:20:064 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420751.21063]:eCallEstablishedEvent,Msk(bf01a6) 18:37:20:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420751.21063]:eCallEstablishedEvent,Msk(bf01a6) 18:37:20:065 CTIOS1-ctios Trace: >>CG:[agent.5000.055034]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:401 SGID:11225 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11167 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21063 AGID:055034 AGInstr:21063 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055034 AGAvailStatus:0) 18:37:20:065 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055034]:eAgentStateEvent(eTalking),Msk(0) 18:37:20:065 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055034]:eAgentStateEvent(eTalking),Msk(0) 18:37:20:065 CTIOS1-ctios Trace: >>CG:[call.5000.2131420751]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420751 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:21063 HldgDevID:21063 MsgID:eCallHeldEvent DvrKey:call.5000.2131420751) 18:37:20:066 CTIOS1-ctios Trace: [call.5000.2131420751] Found CallConnection(21063.0). 18:37:20:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420751.41117]: eCallHeldEvent,Msk(bf0126) 18:37:20:066 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420751.21063]: eCallHeldEvent,Msk(bf000a) 18:37:20:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420751.21063]: eCallHeldEvent,Msk(bf000a) 18:37:20:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420752]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420752 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41118 ConnDevID:41118 MsgID:eCallBeginEvent DvrKey:call.5000.2131420752) 18:37:20:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420752]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420752 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41118 CallngDevID:41118 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420752) 18:37:20:066 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420752 18:37:20:066 CTIOS1-ctios Trace: [call.5000.2131420752] CallConnection(41118.0) found DeviceID(41118) AgentID(). 18:37:20:066 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:20:066 CTIOS1-ctios Trace: Added CallConnection(41118.0). 18:37:20:066 CTIOS1-ctios Trace: [call.5000.2131420752]::CreateCallConnection(): CallConnection(41118.0) created successfully. 18:37:20:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420752.41118]:eCallBeginEvent,Msk(bf0002) 18:37:20:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420752.41118]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:20:073 CTIOS1-ctios Trace: >>CG:[call.5000.2131420752]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420752 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420752 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41118 NewConnDevID:41118 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420752) 18:37:20:073 CTIOS1-ctios Trace: >>CG:[call.5000.2131420752]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420752 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41118 CallngDevID:41118 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420752) 18:37:20:073 CTIOS1-ctios Trace: [call.5000.2131420752] Found CallConnection(41118.0) for device 41118. 18:37:20:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420752.41118]:eCallDataUpdateEvent,Msk(bf0002) 18:37:20:074 CTIOS1-ctios Trace: >>CG:[call.5000.2131420752]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420752 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420752 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41118 NewConnDevID:41118 RCallKeyDay:151314 RCallKeyCID:207071 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420752 ICMEntUniqID:icm.151314.207071 RCallKeySeq#:1) 18:37:20:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420752.41118]:eCallOriginatedEvent,Msk(bf0002) 18:37:20:074 CTIOS1-ctios Trace: >>CG:[call.5000.2131420752]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420752 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41118 AlrtgDevID: CallngDevID:41118 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420752 Trnk#:0 TrnkGrp#:0) 18:37:20:074 CTIOS1-ctios Trace: [call.5000.2131420752] Found CallConnection(41118.0) for device 41118. 18:37:20:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420752.41118]:eCallDataUpdateEvent,Msk(bf0002) 18:37:20:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420752.41118]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:20:074 CTIOS1-ctios Trace: >>CG:[call.5000.2131420752]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420752 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41118 AlrtgDevID:51023 CallngDevID:41118 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420752 Trnk#:0 TrnkGrp#:0) 18:37:20:074 CTIOS1-ctios Trace: >>CG:[call.5000.2131420752]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420752 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420752 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41118 NewConnDevID:41118 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420752 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105039))) 18:37:20:074 CTIOS1-ctios Trace: [call.5000.2131420752] Found CallConnection(41118.0) for device 41118. 18:37:20:074 CTIOS1-ctios Trace: [call.5000.2131420752]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:20:074 CTIOS1-ctios Trace: [call.5000.2131420752] CallConnection(41118.0) found DeviceID(51023) AgentID(33632). 18:37:20:074 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:20:074 CTIOS1-ctios Trace: Added CallConnection(41118.0). 18:37:20:074 CTIOS1-ctios Trace: [call.5000.2131420752]::CreateCallConnection(): CallConnection(41118.0) created successfully. 18:37:20:075 CTIOS1-ctios Trace: >>CG:[call.5000.2131420752]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420752 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41118 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420752 Trnk#:0 TrnkGrp#:0) 18:37:20:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420752.51023]:eCallBeginEvent 18:37:20:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420752.41118]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:20:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420752.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:20:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420752.41118]:eCallDataUpdateEvent,Msk(bf0002) 18:37:20:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420752.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:20:075 CTIOS1-ctios Trace: [call.5000.2131420752] Found CallConnection(41118.0). 18:37:20:075 CTIOS1-ctios Trace: [call.5000.2131420752] Found CallConnection(41118.0). 18:37:20:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420752.41118]:eCallEstablishedEvent,Msk(bf01a6) 18:37:20:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420752.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:20:077 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:20:077 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:20:078 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:20:078 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:20:078 CTIOS1-ctios Trace: >>CG:[call.5000.2131420752]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420752 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420752) 18:37:20:078 CTIOS1-ctios Trace: [call.5000.2131420752] Found CallConnection(51023.0). 18:37:20:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420752.41118]: eCallHeldEvent,Msk(bf0126) 18:37:20:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420752.51023]: eCallHeldEvent,Msk(bf000a) 18:37:20:079 CTIOS1-ctios Trace: >>CG:[call.5000.2131420753]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420753 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41120 ConnDevID:41120 MsgID:eCallBeginEvent DvrKey:call.5000.2131420753) 18:37:20:079 CTIOS1-ctios Trace: >>CG:[call.5000.2131420753]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420753 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41120 CallngDevID:41120 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420753) 18:37:20:079 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420753 18:37:20:079 CTIOS1-ctios Trace: [call.5000.2131420753] CallConnection(41120.0) found DeviceID(41120) AgentID(). 18:37:20:079 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:20:079 CTIOS1-ctios Trace: Added CallConnection(41120.0). 18:37:20:079 CTIOS1-ctios Trace: [call.5000.2131420753]::CreateCallConnection(): CallConnection(41120.0) created successfully. 18:37:20:079 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420753.41120]:eCallBeginEvent,Msk(bf0002) 18:37:20:079 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420753.41120]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:20:079 CTIOS1-ctios Trace: >>CG:[call.5000.2131420753]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420753 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420753 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41120 NewConnDevID:41120 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420753) 18:37:20:080 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420753.41120]:eCallDataUpdateEvent,Msk(bf0002) 18:37:20:080 CTIOS1-ctios Trace: >>CG:[call.5000.2131420753]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420753 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41120 CallngDevID:41120 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420753) 18:37:20:080 CTIOS1-ctios Trace: [call.5000.2131420753] Found CallConnection(41120.0) for device 41120. 18:37:20:080 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420753.41120]:eCallOriginatedEvent,Msk(bf0002) 18:37:20:080 CTIOS1-ctios Trace: >>CG:[call.5000.2131420753]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420753 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420753 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41120 NewConnDevID:41120 RCallKeyDay:151314 RCallKeyCID:207072 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420753 ICMEntUniqID:icm.151314.207072 RCallKeySeq#:1) 18:37:20:080 CTIOS1-ctios Trace: >>CG:[call.5000.2131420753]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420753 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41120 AlrtgDevID: CallngDevID:41120 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420753 Trnk#:0 TrnkGrp#:0) 18:37:20:080 CTIOS1-ctios Trace: [call.5000.2131420753] Found CallConnection(41120.0) for device 41120. 18:37:20:080 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420753.41120]:eCallDataUpdateEvent,Msk(bf0002) 18:37:20:081 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420753.41120]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:20:094 CTIOS1-ctios Trace: >>CG:[call.5000.2131420753]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420753 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41120 AlrtgDevID:51044 CallngDevID:41120 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420753 Trnk#:0 TrnkGrp#:0) 18:37:20:094 CTIOS1-ctios Trace: [call.5000.2131420753] Found CallConnection(41120.0) for device 41120. 18:37:20:094 CTIOS1-ctios Trace: [call.5000.2131420753]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:20:094 CTIOS1-ctios Trace: [call.5000.2131420753] CallConnection(41120.0) found DeviceID(51044) AgentID(05230). 18:37:20:094 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:20:094 CTIOS1-ctios Trace: Added CallConnection(41120.0). 18:37:20:094 CTIOS1-ctios Trace: [call.5000.2131420753]::CreateCallConnection(): CallConnection(41120.0) created successfully. 18:37:20:094 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420753.51044]:eCallBeginEvent 18:37:20:094 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420753.41120]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:20:094 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420753.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:20:094 CTIOS1-ctios Trace: >>CG:[call.5000.2131420753]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420753 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420753 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41120 NewConnDevID:41120 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420753 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105039))) 18:37:20:095 CTIOS1-ctios Trace: >>CG:[call.5000.2131420753]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420753 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41120 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420753 Trnk#:0 TrnkGrp#:0) 18:37:20:095 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420753.41120]:eCallDataUpdateEvent,Msk(bf0002) 18:37:20:095 CTIOS1-ctios Trace: [call.5000.2131420753] Found CallConnection(41120.0). 18:37:20:095 CTIOS1-ctios Trace: [call.5000.2131420753] Found CallConnection(41120.0). 18:37:20:095 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420753.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:20:095 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420753.41120]:eCallEstablishedEvent,Msk(bf01a6) 18:37:20:095 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420753.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:20:097 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:20:097 CTIOS1-ctios Trace: >>CG:[call.5000.2131420753]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420753 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420753) 18:37:20:097 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:20:097 CTIOS1-ctios Trace: [call.5000.2131420753] Found CallConnection(51044.0). 18:37:20:097 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:20:097 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:20:097 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420753.41120]: eCallHeldEvent,Msk(bf0126) 18:37:20:097 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420753.51044]: eCallHeldEvent,Msk(bf000a) 18:37:20:134 CTIOS1-ctios Trace: >>CG:[call.5000.2131420750]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420750 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420750 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41116 NewConnDevID:41116 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420750 ecc:(...)) 18:37:20:135 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420750.41116]:eCallDataUpdateEvent,Msk(bf0126) 18:37:20:135 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420750.42791]:eCallDataUpdateEvent,Msk(bf000a) 18:37:20:136 CTIOS1-ctios Trace: >>CG:[call.5000.2131420751]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420751 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420751 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41117 NewConnDevID:41117 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420751 ecc:(...)) 18:37:20:136 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420751.41117]:eCallDataUpdateEvent,Msk(bf0126) 18:37:20:136 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420751.21063]:eCallDataUpdateEvent,Msk(bf000a) 18:37:20:136 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420751.21063]:eCallDataUpdateEvent,Msk(bf000a) 18:37:20:138 CTIOS1-ctios Trace: >>CG:[call.5000.2131420752]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420752 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420752 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41118 NewConnDevID:41118 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420752 ecc:(...)) 18:37:20:138 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420752.41118]:eCallDataUpdateEvent,Msk(bf0126) 18:37:20:138 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420752.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:20:155 CTIOS1-ctios Trace: >>CG:[call.5000.2131420753]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420753 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420753 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41120 NewConnDevID:41120 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420753 ecc:(...)) 18:37:20:155 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420753.41120]:eCallDataUpdateEvent,Msk(bf0126) 18:37:20:155 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420753.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:20:165 CTIOS1-ctios Trace: [call.5000.46855698] Found CallConnection(51091.0) for device 51091. 18:37:20:165 CTIOS1-ctios Trace: >>CG:[call.5000.46855013]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855013 ConnDevIDTyp:1 ConnDevID:03022199342 MsgID:eCallEndEvent DvrKey:call.5000.46855013) 18:37:20:165 CTIOS1-ctios Trace: Removed CallConnection(03022199342.1). 18:37:20:165 CTIOS1-ctios Trace: Removed CallConnection(42173.0). 18:37:20:165 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855013 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:20:165 CTIOS1-ctios Trace: >>CG:[agent.5000.42558]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9500 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42173 AGID:42558 AGInstr:42173 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42558 AGAvailStatus:0) 18:37:20:165 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855013.03022199342]:eCallEndEvent 18:37:20:166 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855013.42173]:eCallEndEvent 18:37:20:166 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:20:166 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:20:166 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:20:166 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:20:166 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:20:166 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:20:166 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:20:166 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:20:166 CTIOS1-ctios Trace: >>CG:[agent.5000.42558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9500 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42173 AGID:42558 AGInstr:42173 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42558 AGAvailStatus:1) 18:37:20:166 CTIOS1-ctios Trace: >>CG:[call.5000.50374321]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:50374321 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42173 ConnDevID:42173 MsgID:eCallBeginEvent DvrKey:call.5000.50374321 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105039))) 18:37:20:167 CTIOS1-ctios Trace: >>CG:[call.5000.50374321]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:50374321 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42173 CallngDevID:42173 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.50374321) 18:37:20:167 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.50374321 18:37:20:167 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:eAgentStateEvent(eTalking),Msk(0) 18:37:20:167 CTIOS1-ctios Trace: [call.5000.50374321] CallConnection(42173.0) found DeviceID(42173) AgentID(42558). 18:37:20:167 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:20:167 CTIOS1-ctios Trace: Added CallConnection(42173.0). 18:37:20:167 CTIOS1-ctios Trace: [call.5000.50374321]::CreateCallConnection(): CallConnection(42173.0) created successfully. 18:37:20:167 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:20:167 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:20:167 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:20:167 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:20:167 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:20:167 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:20:167 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:20:167 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374321.42173]:eCallBeginEvent,Msk(bf0002) 18:37:20:167 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374321.42173]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:20:167 CTIOS1-ctios Trace: >>CG:[agent.5000.42558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9500 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42173 AGID:42558 AGInstr:42173 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42558 AGAvailStatus:0) 18:37:20:168 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:eAgentStateEvent(eTalking),Msk(0) 18:37:20:168 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:20:168 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:20:168 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:20:168 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:20:168 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:20:168 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:20:168 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:20:198 CTIOS1-ctios Trace: [call.5000.154709743] Found CallConnection(21271.0) for device 21271. 18:37:20:199 CTIOS1-ctios Trace: [call.5000.154709743] Found CallConnection(21271.0) for device 21271. 18:37:20:200 CTIOS1-ctios Trace: [call.5000.46855698] Found CallConnection(51091.0) for device 51091. 18:37:20:257 CTIOS1-ctios Trace: >>CG:[call.5000.2131420754]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420754 CallTyp:12 ConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:02132413005 DNIS:81127 CallrEntrDig:81127 ConnDevID:21271 RCallKeyDay:151314 RCallKeyCID:205324 MsgID:eCallBeginEvent DvrKey:call.5000.2131420754 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429104844)) ICMEntUniqID:icm.151314.205324 RCallKeySeq#:3) 18:37:20:258 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420754 18:37:20:258 CTIOS1-ctios Trace: >>CG:[call.5000.154709743]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154709743 NumParties:1 SecDevIDTyp:0 SecCID:2131420754 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:02132413005 SecDevID:21271 TfrgDevID:21271 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.154709743ConnectedParty[1]:(ConnPtyCID:154709743 ConnPtyDevIDTyp:1 ConnPtyDevID:02132413005)) 18:37:20:258 CTIOS1-ctios Trace: [call.5000.154709743] Found CallConnection(21271.0). 18:37:20:258 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709743.21271]:eCallTransferredEvent,Msk(bf01a6) 18:37:20:258 CTIOS1-ctios Trace: >>CG:[call.5000.2131420754]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154709743 NumParties:1 SecDevIDTyp:0 SecCID:2131420754 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:02132413005 SecDevID:21271 TfrgDevID:21271 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420754ConnectedParty[1]:(ConnPtyCID:154709743 ConnPtyDevIDTyp:1 ConnPtyDevID:02132413005)) 18:37:20:258 CTIOS1-ctios Trace: [call.5000.2131420754]::FindTransferCommonDeviceID Calls [call.5000.154709743] and [call.5000.2131420754] do not appear to have a common Device. Tranferring Device [21271] is set as common device 18:37:20:258 CTIOS1-ctios Trace: >>CG:[call.5000.2131420754]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420754 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420754 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21271 NewConnDevID:02132413005 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420754) 18:37:20:258 CTIOS1-ctios Trace: [call.5000.154709743] Found CallConnection(21271.0). 18:37:20:258 CTIOS1-ctios Trace: >>CG:[call.5000.2131420754]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420754 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:02132413005 RelDevID:02132413005 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420754) 18:37:20:258 CTIOS1-ctios Trace: >>CG:[call.5000.2131420754]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420754 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21271 MsgID:eCallClearedEvent DvrKey:call.5000.2131420754) 18:37:20:258 CTIOS1-ctios Trace: >>CG:[call.5000.2131420754]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420754 ConnDevIDTyp:1 ConnDevID:02132413005 MsgID:eCallEndEvent DvrKey:call.5000.2131420754) 18:37:20:258 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709743.21271]:eCallTransferredEvent,Msk(bf01a6) 18:37:20:258 CTIOS1-ctios Trace: [call.5000.154709743] Found CallConnection(21271.0). 18:37:20:258 CTIOS1-ctios Trace: Removed CallConnection(21271.0). 18:37:20:258 CTIOS1-ctios Trace: Added CallConnection(02132413005.1). 18:37:20:258 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709743.21271]:eCallEndEvent 18:37:20:258 CTIOS1-ctios Trace: [call.5000.2131420754] Moved CallConnection[02132413005.1] from [call.5000.154709743] to [call.5000.2131420754]. 18:37:20:259 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709743.02132413005]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:20:259 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420754.02132413005]:eCallTransferredEvent,Msk(bf01a6) 18:37:20:259 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420754.02132413005]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:20:259 CTIOS1-ctios Trace: Removed CallConnection(02132413005.1). 18:37:20:259 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420754.02132413005]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:20:259 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420754 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:20:259 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420754.02132413005]:eCallClearedEvent,Msk(3f0000) 18:37:20:259 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420754.02132413005]:eCallEndEvent 18:37:20:261 CTIOS1-ctios Trace: >>CG:[agent.5000.6347]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:621 SGID:6071 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:6669 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21271 AGID:6347 AGInstr:21271 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6347 AGAvailStatus:0) 18:37:20:261 CTIOS1-ctios Trace: [agent.5000.6347]: Current Wrapup Mode = 3 18:37:20:261 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6347]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:37:20:261 CTIOS1-ctios Trace: >>CG:[call.5000.154709743]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709743 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.154709743) 18:37:20:261 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6347]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:20:285 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845457.21151]:eSetCallDataRequest 18:37:20:294 CTIOS1-ctios Trace: >>CG:[agent.5000.6347]:eQueryAgentStatisticsConf(IID:32370721 PrphID:5000 AGExt:21271 AGID:6347 AGInstr:21271 UniqObjID:agent.5000.6347 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1897 LogdOnTimeTdy:9379 NotRdyTimeTdy:13 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:34 HdlCallsTlkTimeTdy:7079 HdlCallsTimeTdy:7216 IncCallsHldTdy:1 IncCallsHldTimeTdy:97 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:259 LogdOnTimeSess:2390 NotRdyTimeSess:2 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1814 HdlCallsTimeSess:1923 IncCallsHldSess:1 IncCallsHldTimeSess:97 IntCallsSess:12 IntCallsTimeSess:3 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:88 IntCallsTimeTdy:39 HdlCallsAftCallTimeSess:12 HdlCallsAftCallTimeTdy:40 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTime 18:37:20:306 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:3 SVCID:9802 SG#:3 SGID:9786 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:51015 ANI:0486889174 UsrToUsrInfo:(null) Dialed#:45230 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206929 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206929 RCallKeySeq#:1 CallTypIDTag:5278 PreCallIIDTag:7990387) 18:37:20:337 CTIOS1-ctios Trace: >>CG:[agent.5000.33607]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10013 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51015 AGID:33607 AGInstr:51015 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33607 AGAvailStatus:0) 18:37:20:337 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33607]:eAgentStateEvent(eReserved),Msk(0) 18:37:20:337 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33607]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:20:337 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33607]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:20:348 CTIOS1-ctios Trace: >>CG:[call.5000.198845457]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845457 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845457 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:00483252071 NewConnDevID:00483252071 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845457 ecc:(...)) 18:37:20:348 CTIOS1-ctios Trace: >>CG:[call.5000.198845457.21151]:eSetCallDataConf(UniqObjID:call.5000.198845457.21151 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:20:348 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845457.00483252071]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:20:348 CTIOS1-ctios Trace: <-SND[ITSD-South-1492-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845457.21151]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:20:348 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845457.21151]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:20:380 CTIOS1-ctios Trace: >>CG:[call.5000.46855706]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855706 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0486889174 DNIS:51015 Dialed#:45230 ConnDevID:0486889174 RCallKeyDay:151314 RCallKeyCID:206929 MsgID:eCallBeginEvent DvrKey:call.5000.46855706 ecc:(...) ICMEntUniqID:icm.151314.206929 RCallKeySeq#:2) 18:37:20:380 CTIOS1-ctios Trace: >>CG:[call.5000.46855706]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855706 ConnDevIDTyp:1 SVC#:3 SVCID:9802 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0486889174 AlrtgDevID:(null) CallngDevID:0486889174 CalldDevID:51015 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855706 Trnk#:0 TrnkGrp#:0) 18:37:20:381 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855706 18:37:20:381 CTIOS1-ctios Trace: [call.5000.46855706]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0486889174. 18:37:20:381 CTIOS1-ctios Trace: CallConnection(0486889174.1) created AgentObject (Device) for DeviceID(0486889174). 18:37:20:381 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:20:381 CTIOS1-ctios Trace: Added CallConnection(0486889174.1). 18:37:20:381 CTIOS1-ctios Trace: [call.5000.46855706]::CreateCallConnection(): CallConnection(0486889174.1) created successfully. 18:37:20:381 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855706.0486889174]:eCallBeginEvent 18:37:20:381 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855706.0486889174]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:20:381 CTIOS1-ctios Trace: >>CG:[call.5000.46855706]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855706 ConnDevIDTyp:1 SVC#:3 SVCID:9802 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:3 SGID:9786 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0486889174 AlrtgDevID:51015 CallngDevID:0486889174 CalldDevID:51015 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855706 Trnk#:0 TrnkGrp#:0) 18:37:20:381 CTIOS1-ctios Trace: [call.5000.46855706] Found CallConnection(0486889174.1) for device 0486889174. 18:37:20:381 CTIOS1-ctios Trace: [call.5000.46855706]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51015. 18:37:20:381 CTIOS1-ctios Trace: [call.5000.46855706] CallConnection(0486889174.1) found DeviceID(51015) AgentID(33607). 18:37:20:381 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:20:381 CTIOS1-ctios Trace: Added CallConnection(0486889174.1). 18:37:20:381 CTIOS1-ctios Trace: [call.5000.46855706]::CreateCallConnection(): CallConnection(0486889174.1) created successfully. 18:37:20:381 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855706.51015]:eCallBeginEvent 18:37:20:382 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855706.0486889174]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:20:382 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855706.51015]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:20:439 CTIOS1-ctios Trace: >>CG:[call.5000.46855698]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855698 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855698 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4237352876 NewConnDevID:4237352876 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855698 ecc:(...)) 18:37:20:439 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855698.4237352876]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:20:439 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855698.51091]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:20:439 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855698.51091]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:20:474 CTIOS1-ctios Trace: >>CG:[call.5000.2131420752]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420752 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420752) 18:37:20:474 CTIOS1-ctios Trace: >>CG:[call.5000.2131420752]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420752 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41118 RelDevID:41118 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420752) 18:37:20:474 CTIOS1-ctios Trace: >>CG:[call.5000.2131420752]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420752 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41118 MsgID:eCallClearedEvent DvrKey:call.5000.2131420752) 18:37:20:474 CTIOS1-ctios Trace: >>CG:[call.5000.2131420752]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420752 ConnDevIDTyp:0 ConnDevID:41118 MsgID:eCallEndEvent DvrKey:call.5000.2131420752) 18:37:20:474 CTIOS1-ctios Trace: Removed CallConnection(41118.0). 18:37:20:474 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:20:474 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420752 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:20:474 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:20:474 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420752.41118]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:20:474 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420752.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:20:474 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420752.41118]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:20:474 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420752.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:20:474 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420752.41118]:eCallClearedEvent,Msk(3f0000) 18:37:20:474 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420752.51023]:eCallClearedEvent,Msk(3f0000) 18:37:20:474 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420752.41118]:eCallEndEvent 18:37:20:474 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420752.51023]:eCallEndEvent 18:37:20:474 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:20:475 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:20:475 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:20:508 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32370723 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5914 LogdOnTimeTdy:9279 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5914 LogdOnTimeSess:9279 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:20:539 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:3 SVCID:9802 SG#:3 SGID:9786 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:51070 ANI:0463413249 UsrToUsrInfo:(null) Dialed#:45230 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206947 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206947 RCallKeySeq#:1 CallTypIDTag:5278 PreCallIIDTag:7990416) 18:37:20:539 CTIOS1-ctios Trace: <-SND[GF-D6-9905-79-4636-3556][]:eAgentPrecallEvent 18:37:20:547 CTIOS1-ctios Trace: >>CG:[call.5000.2131420753]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420753 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420753) 18:37:20:547 CTIOS1-ctios Trace: >>CG:[call.5000.2131420753]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420753 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41120 RelDevID:41120 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420753) 18:37:20:547 CTIOS1-ctios Trace: >>CG:[call.5000.2131420753]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420753 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41120 MsgID:eCallClearedEvent DvrKey:call.5000.2131420753) 18:37:20:547 CTIOS1-ctios Trace: >>CG:[call.5000.2131420753]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420753 ConnDevIDTyp:0 ConnDevID:41120 MsgID:eCallEndEvent DvrKey:call.5000.2131420753) 18:37:20:548 CTIOS1-ctios Trace: Removed CallConnection(41120.0). 18:37:20:548 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:20:548 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420753 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:20:548 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:20:548 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420753.41120]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:20:548 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420753.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:20:548 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420753.41120]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:20:548 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420753.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:20:548 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420753.41120]:eCallClearedEvent,Msk(3f0000) 18:37:20:548 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420753.51044]:eCallClearedEvent,Msk(3f0000) 18:37:20:548 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420753.41120]:eCallEndEvent 18:37:20:548 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420753.51044]:eCallEndEvent 18:37:20:548 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:20:548 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:20:548 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:20:573 CTIOS1-ctios Trace: >>CG:[agent.5000.30443]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9551 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51070 AGID:30443 AGInstr:51070 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30443 AGAvailStatus:0) 18:37:20:573 CTIOS1-ctios Trace: <-SND[GF-D6-9905-79-4636-3556][agent.5000.30443]:eAgentStateEvent(eReserved),Msk(0) 18:37:20:573 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30443]:eAgentStateEvent(eReserved),Msk(0) 18:37:20:573 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30443]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:20:573 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30443]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:20:580 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32370724 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5077 LogdOnTimeTdy:9374 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:253 LogdOnTimeSess:628 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:20:603 CTIOS1-ctios Trace: >>CG:[call.5000.46855707]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855707 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0463413249 DNIS:51070 Dialed#:45230 ConnDevID:0463413249 RCallKeyDay:151314 RCallKeyCID:206947 MsgID:eCallBeginEvent DvrKey:call.5000.46855707 ecc:(...) ICMEntUniqID:icm.151314.206947 RCallKeySeq#:2) 18:37:20:603 CTIOS1-ctios Trace: >>CG:[call.5000.46855707]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855707 ConnDevIDTyp:1 SVC#:3 SVCID:9802 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0463413249 AlrtgDevID:(null) CallngDevID:0463413249 CalldDevID:51070 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855707 Trnk#:0 TrnkGrp#:0) 18:37:20:603 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855707 18:37:20:603 CTIOS1-ctios Trace: [call.5000.46855707]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0463413249. 18:37:20:603 CTIOS1-ctios Trace: CallConnection(0463413249.1) created AgentObject (Device) for DeviceID(0463413249). 18:37:20:603 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:20:603 CTIOS1-ctios Trace: Added CallConnection(0463413249.1). 18:37:20:603 CTIOS1-ctios Trace: [call.5000.46855707]::CreateCallConnection(): CallConnection(0463413249.1) created successfully. 18:37:20:604 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855707.0463413249]:eCallBeginEvent 18:37:20:604 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855707.0463413249]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:20:604 CTIOS1-ctios Trace: >>CG:[call.5000.46855707]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855707 ConnDevIDTyp:1 SVC#:3 SVCID:9802 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:3 SGID:9786 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0463413249 AlrtgDevID:51070 CallngDevID:0463413249 CalldDevID:51070 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855707 Trnk#:0 TrnkGrp#:0) 18:37:20:604 CTIOS1-ctios Trace: [call.5000.46855707] Found CallConnection(0463413249.1) for device 0463413249. 18:37:20:604 CTIOS1-ctios Trace: [call.5000.46855707]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51070. 18:37:20:604 CTIOS1-ctios Trace: [call.5000.46855707] CallConnection(0463413249.1) found DeviceID(51070) AgentID(30443). 18:37:20:604 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:20:604 CTIOS1-ctios Trace: Added CallConnection(0463413249.1). 18:37:20:604 CTIOS1-ctios Trace: [call.5000.46855707]::CreateCallConnection(): CallConnection(0463413249.1) created successfully. 18:37:20:604 CTIOS1-ctios Trace: <-SND[GF-D6-9905-79-4636-3556][call.5000.46855707.51070]:eCallBeginEvent 18:37:20:604 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855707.51070]:eCallBeginEvent 18:37:20:604 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855707.0463413249]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:20:604 CTIOS1-ctios Trace: <-SND[GF-D6-9905-79-4636-3556][call.5000.46855707.51070]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:20:605 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855707.51070]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:20:797 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eAvailable) 18:37:20:857 CTIOS1-ctios Trace: >>CG:[call.5000.198845376]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845376 ConnDevIDTyp:0 ConnDevID:21164 MsgID:eCallEndEvent DvrKey:call.5000.198845376) 18:37:20:857 CTIOS1-ctios Trace: Removed CallConnection(812837379.1). 18:37:20:857 CTIOS1-ctios Trace: Removed CallConnection(21164.0). 18:37:20:857 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845376 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:20:858 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:1) 18:37:20:858 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845376.812837379]:eCallEndEvent 18:37:20:858 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845376.21164]:eCallEndEvent 18:37:20:858 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845376.21164]:eCallEndEvent 18:37:20:858 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:20:858 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:20:858 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:20:859 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:37:20:859 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:37:20:889 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eQueryAgentStatisticsConf(IID:32370726 PrphID:5000 AGExt:21164 AGID:39243 AGInstr:21164 UniqObjID:agent.5000.39243 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4501 LogdOnTimeTdy:23722 NotRdyTimeTdy:1935 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:148 HdlCallsTlkTimeTdy:18611 HdlCallsTimeTdy:19777 IncCallsHldTdy:2 IncCallsHldTimeTdy:126 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:729 LogdOnTimeSess:4100 NotRdyTimeSess:72 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:19 HdlCallsTlkTimeSess:3181 HdlCallsTimeSess:3279 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:20 IntCallsTimeTdy:13 HdlCallsAftCallTimeSess:98 HdlCallsAftCallTimeTdy:1040 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 P 18:37:20:889 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eOnNewAgentStatisticsEvent 18:37:21:053 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:37:21:053 CTIOS1-ctios Trace: >>CG:[call.5000.46855708]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855708 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42122 ConnDevID:42122 MsgID:eCallBeginEvent DvrKey:call.5000.46855708 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105040))) 18:37:21:053 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855708 18:37:21:053 CTIOS1-ctios Trace: >>CG:[call.5000.46855708]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855708 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42122 CallngDevID:42122 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855708) 18:37:21:053 CTIOS1-ctios Trace: [call.5000.46855708] CallConnection(42122.0) found DeviceID(42122) AgentID(48756). 18:37:21:053 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:21:053 CTIOS1-ctios Trace: Added CallConnection(42122.0). 18:37:21:053 CTIOS1-ctios Trace: [call.5000.46855708]::CreateCallConnection(): CallConnection(42122.0) created successfully. 18:37:21:053 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:0) 18:37:21:054 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:37:21:054 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:37:21:054 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:054 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:054 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:054 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:054 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:054 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:054 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855708.42122]:eCallBeginEvent,Msk(bf0002) 18:37:21:054 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855708.42122]:eCallBeginEvent,Msk(bf0002) 18:37:21:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855708.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:21:054 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855708.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:21:054 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:37:21:054 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:37:21:055 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:055 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:055 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:055 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:055 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:055 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:055 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:149 CTIOS1-ctios Trace: >>CG:[call.5000.154709743]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709743 ConnDevIDTyp:1 ConnDevID:02132413005 MsgID:eCallEndEvent DvrKey:call.5000.154709743) 18:37:21:149 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709743 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:21:149 CTIOS1-ctios Trace: >>CG:[agent.5000.6347]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6669 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21271 AGID:6347 AGInstr:21271 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6347 AGAvailStatus:1) 18:37:21:150 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6347]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:21:150 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6347]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:21:245 CTIOS1-ctios Trace: >>CG:[call.5000.46855708]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855708 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42122 RelDevID:42122 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855708) 18:37:21:245 CTIOS1-ctios Trace: >>CG:[call.5000.46855708]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855708 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42122 MsgID:eCallClearedEvent DvrKey:call.5000.46855708) 18:37:21:245 CTIOS1-ctios Trace: >>CG:[call.5000.46855708]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855708 ConnDevIDTyp:0 ConnDevID:42122 MsgID:eCallEndEvent DvrKey:call.5000.46855708) 18:37:21:245 CTIOS1-ctios Trace: Removed CallConnection(42122.0). 18:37:21:245 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855708 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:21:245 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:37:21:245 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855708.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:21:245 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855708.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:21:246 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855708.42122]:eCallClearedEvent,Msk(3f0000) 18:37:21:246 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855708.42122]:eCallClearedEvent,Msk(3f0000) 18:37:21:246 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855708.42122]:eCallEndEvent 18:37:21:246 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855708.42122]:eCallEndEvent 18:37:21:246 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:21:246 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:21:246 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:21:246 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:21:246 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:21:246 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:21:246 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:21:246 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:21:246 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:21:276 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eQueryAgentStatisticsConf(IID:32370727 PrphID:5000 AGExt:42122 AGID:48756 AGInstr:42122 UniqObjID:agent.5000.48756 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2547 LogdOnTimeTdy:9431 NotRdyTimeTdy:269 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:41 HdlCallsTlkTimeTdy:6409 HdlCallsTimeTdy:6551 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2018 LogdOnTimeSess:5773 NotRdyTimeSess:129 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:3499 HdlCallsTimeSess:3574 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:153 IntCallsTimeSess:54 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:153 IntCallsTimeTdy:54 HdlCallsAftCallTimeSess:75 HdlCallsAftCallTimeTdy:142 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prv 18:37:21:276 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eOnNewAgentStatisticsEvent 18:37:21:393 CTIOS1-ctios Trace: >>CG:[agent.5000.33607]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:3 SGID:9786 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10013 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51015 AGID:33607 AGInstr:51015 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33607 AGAvailStatus:0) 18:37:21:393 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33607]:eAgentStateEvent(eTalking),Msk(0) 18:37:21:393 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33607]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:393 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33607]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:394 CTIOS1-ctios Trace: >>CG:[call.5000.46855706]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855706 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855706 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0486889174 NewConnDevID:0486889174 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855706 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105040))) 18:37:21:395 CTIOS1-ctios Trace: >>CG:[call.5000.46855706]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855706 ConnDevIDTyp:0 SVC#:3 SVCID:9802 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:3 SGID:9786 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51015 CallngDevID:0486889174 CalldDevID:51015 LstRedirDevID:(null) AnsDevID:51015 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855706 Trnk#:0 TrnkGrp#:0) 18:37:21:395 CTIOS1-ctios Trace: [call.5000.46855706] Found CallConnection(0486889174.1). 18:37:21:395 CTIOS1-ctios Trace: [call.5000.46855706] Found CallConnection(0486889174.1). 18:37:21:395 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855706.0486889174]:eCallDataUpdateEvent,Msk(bf0002) 18:37:21:395 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855706.51015]:eCallDataUpdateEvent,Msk(3f0001) 18:37:21:396 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855706.0486889174]:eCallEstablishedEvent,Msk(bf01a6) 18:37:21:396 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855706.51015]:eCallEstablishedEvent,Msk(bf01a6) 18:37:21:446 CTIOS1-ctios Trace: >>CG:[call.5000.46855179]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855179 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855179 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03008209186 CallWrpupData:1236_0800_789_789 EVO Activation ,112 NewConnDevID:42551 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855179 ecc:(...)) 18:37:21:446 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855179.03008209186]:eCallDataUpdateEvent 18:37:21:446 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855179.42551]:eCallDataUpdateEvent 18:37:21:571 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:37:21:571 CTIOS1-ctios Trace: >>CG:[call.5000.46855709]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855709 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46855709 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105041))) 18:37:21:571 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855709 18:37:21:571 CTIOS1-ctios Trace: >>CG:[call.5000.46855709]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855709 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855709) 18:37:21:571 CTIOS1-ctios Trace: [call.5000.46855709] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:37:21:571 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:21:571 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:37:21:571 CTIOS1-ctios Trace: [call.5000.46855709]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:37:21:571 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:37:21:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:37:21:572 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:572 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:572 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:572 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:572 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:572 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:572 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:572 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855709.42062]:eCallBeginEvent,Msk(bf0002) 18:37:21:572 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855709.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:21:572 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:37:21:572 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:572 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:572 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:573 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:573 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:573 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:573 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:587 CTIOS1-ctios Trace: >>CG:[call.5000.46854279]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46854279 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46854279 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03037523515 CallWrpupData:BB_1218_NetworkIssue/SlowBrowsing ,184 NewConnDevID:42225 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46854279 ecc:(...)) 18:37:21:587 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854279.03037523515]:eCallDataUpdateEvent 18:37:21:588 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854279.42225]:eCallDataUpdateEvent 18:37:21:620 CTIOS1-ctios Trace: >>CG:[agent.5000.30443]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:3 SGID:9786 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9551 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51070 AGID:30443 AGInstr:51070 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30443 AGAvailStatus:0) 18:37:21:620 CTIOS1-ctios Trace: <-SND[GF-D6-9905-79-4636-3556][agent.5000.30443]:eAgentStateEvent(eTalking),Msk(0) 18:37:21:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30443]:eAgentStateEvent(eTalking),Msk(0) 18:37:21:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30443]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:620 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30443]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:21:621 CTIOS1-ctios Trace: >>CG:[call.5000.46855707]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855707 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855707 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0463413249 NewConnDevID:0463413249 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855707 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105041))) 18:37:21:621 CTIOS1-ctios Trace: >>CG:[call.5000.46855707]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855707 ConnDevIDTyp:0 SVC#:3 SVCID:9802 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:3 SGID:9786 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51070 CallngDevID:0463413249 CalldDevID:51070 LstRedirDevID:(null) AnsDevID:51070 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855707 Trnk#:0 TrnkGrp#:0) 18:37:21:621 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855707.0463413249]:eCallDataUpdateEvent,Msk(bf0002) 18:37:21:621 CTIOS1-ctios Trace: [call.5000.46855707] Found CallConnection(0463413249.1). 18:37:21:621 CTIOS1-ctios Trace: [call.5000.46855707] Found CallConnection(0463413249.1). 18:37:21:621 CTIOS1-ctios Trace: <-SND[GF-D6-9905-79-4636-3556][call.5000.46855707.51070]:eCallDataUpdateEvent,Msk(3f0001) 18:37:21:621 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855707.51070]:eCallDataUpdateEvent,Msk(3f0001) 18:37:21:621 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855707.0463413249]:eCallEstablishedEvent,Msk(bf01a6) 18:37:21:621 CTIOS1-ctios Trace: <-SND[GF-D6-9905-79-4636-3556][call.5000.46855707.51070]:eCallEstablishedEvent,Msk(bf01a6) 18:37:21:621 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855707.51070]:eCallEstablishedEvent,Msk(bf01a6) 18:37:21:697 CTIOS1-ctios Trace: >>CG:[call.5000.50374321]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:50374321 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42173 RelDevID:42173 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.50374321) 18:37:21:697 CTIOS1-ctios Trace: >>CG:[call.5000.50374321]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:50374321 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42173 MsgID:eCallClearedEvent DvrKey:call.5000.50374321) 18:37:21:697 CTIOS1-ctios Trace: >>CG:[call.5000.50374321]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:50374321 ConnDevIDTyp:0 ConnDevID:42173 MsgID:eCallEndEvent DvrKey:call.5000.50374321) 18:37:21:697 CTIOS1-ctios Trace: Removed CallConnection(42173.0). 18:37:21:697 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.50374321 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:21:697 CTIOS1-ctios Trace: >>CG:[agent.5000.42558]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9500 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42173 AGID:42558 AGInstr:42173 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42558 AGAvailStatus:1) 18:37:21:698 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374321.42173]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:21:698 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374321.42173]:eCallClearedEvent,Msk(3f0000) 18:37:21:698 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374321.42173]:eCallEndEvent 18:37:21:698 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:21:698 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:21:698 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:21:698 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:21:698 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:21:698 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:21:698 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:21:698 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:21:730 CTIOS1-ctios Trace: >>CG:[call.5000.46855709]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855709 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855709) 18:37:21:730 CTIOS1-ctios Trace: >>CG:[call.5000.46855709]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855709 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46855709) 18:37:21:730 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855709.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:21:730 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855709.42062]:eCallClearedEvent,Msk(3f0000) 18:37:21:730 CTIOS1-ctios Trace: >>CG:[call.5000.46855709]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855709 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46855709) 18:37:21:731 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:37:21:731 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855709 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:21:731 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855709.42062]:eCallEndEvent 18:37:21:731 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:37:21:731 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:21:731 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:21:731 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:21:732 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:21:732 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:21:732 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:21:732 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:21:732 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:21:763 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32370728 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4257 LogdOnTimeTdy:16758 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2722 LogdOnTimeSess:4625 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:307 IntCallsTimeSess:104 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:317 IntCallsTimeTdy:106 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:37:21:886 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207092 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207092 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990629) 18:37:21:887 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207093 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207093 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990630) 18:37:21:916 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:21:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:21:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:21:916 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:21:918 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:21:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:21:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:21:918 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:21:966 CTIOS1-ctios Trace: [call.5000.46855706] Found CallConnection(51015.0) for device 51015. 18:37:22:026 CTIOS1-ctios Trace: [call.5000.46855706] Found CallConnection(51015.0) for device 51015. 18:37:22:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420755]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420755 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41143 ConnDevID:41143 MsgID:eCallBeginEvent DvrKey:call.5000.2131420755) 18:37:22:044 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420755 18:37:22:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420755]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420755 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41143 CallngDevID:41143 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420755) 18:37:22:044 CTIOS1-ctios Trace: [call.5000.2131420755] CallConnection(41143.0) found DeviceID(41143) AgentID(). 18:37:22:044 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:22:044 CTIOS1-ctios Trace: Added CallConnection(41143.0). 18:37:22:044 CTIOS1-ctios Trace: [call.5000.2131420755]::CreateCallConnection(): CallConnection(41143.0) created successfully. 18:37:22:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420755.41143]:eCallBeginEvent,Msk(bf0002) 18:37:22:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420755]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420755 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420755 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41143 NewConnDevID:41143 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420755) 18:37:22:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420755.41143]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:22:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420755.41143]:eCallDataUpdateEvent,Msk(bf0002) 18:37:22:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420755]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420755 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41143 CallngDevID:41143 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420755) 18:37:22:044 CTIOS1-ctios Trace: [call.5000.2131420755] Found CallConnection(41143.0) for device 41143. 18:37:22:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420755.41143]:eCallOriginatedEvent,Msk(bf0002) 18:37:22:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420755]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420755 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420755 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41143 NewConnDevID:41143 RCallKeyDay:151314 RCallKeyCID:207092 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420755 ICMEntUniqID:icm.151314.207092 RCallKeySeq#:1) 18:37:22:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420755]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420755 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41143 AlrtgDevID: CallngDevID:41143 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420755 Trnk#:0 TrnkGrp#:0) 18:37:22:046 CTIOS1-ctios Trace: [call.5000.2131420755] Found CallConnection(41143.0) for device 41143. 18:37:22:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420755]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420755 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41143 AlrtgDevID:51023 CallngDevID:41143 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420755 Trnk#:0 TrnkGrp#:0) 18:37:22:046 CTIOS1-ctios Trace: [call.5000.2131420755] Found CallConnection(41143.0) for device 41143. 18:37:22:046 CTIOS1-ctios Trace: [call.5000.2131420755]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:22:046 CTIOS1-ctios Trace: [call.5000.2131420755] CallConnection(41143.0) found DeviceID(51023) AgentID(33632). 18:37:22:046 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:22:046 CTIOS1-ctios Trace: Added CallConnection(41143.0). 18:37:22:046 CTIOS1-ctios Trace: [call.5000.2131420755]::CreateCallConnection(): CallConnection(41143.0) created successfully. 18:37:22:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420755]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420755 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420755 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41143 NewConnDevID:41143 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420755 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105041))) 18:37:22:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420755.41143]:eCallDataUpdateEvent,Msk(bf0002) 18:37:22:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420755.41143]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:22:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420755.51023]:eCallBeginEvent 18:37:22:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420755.41143]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:22:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420755.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:22:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420755]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420755 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41143 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420755 Trnk#:0 TrnkGrp#:0) 18:37:22:047 CTIOS1-ctios Trace: [call.5000.2131420755] Found CallConnection(41143.0). 18:37:22:047 CTIOS1-ctios Trace: [call.5000.2131420755] Found CallConnection(41143.0). 18:37:22:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420755.41143]:eCallDataUpdateEvent,Msk(bf0002) 18:37:22:047 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:22:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420755.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:22:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420755.41143]:eCallEstablishedEvent,Msk(bf01a6) 18:37:22:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420755]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420755 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420755) 18:37:22:047 CTIOS1-ctios Trace: [call.5000.2131420755] Found CallConnection(51023.0). 18:37:22:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420755.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:22:048 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:22:048 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:22:048 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:22:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420755.41143]: eCallHeldEvent,Msk(bf0126) 18:37:22:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420755.51023]: eCallHeldEvent,Msk(bf000a) 18:37:22:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420756]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420756 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41144 ConnDevID:41144 MsgID:eCallBeginEvent DvrKey:call.5000.2131420756) 18:37:22:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420756]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420756 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41144 CallngDevID:41144 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420756) 18:37:22:048 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420756 18:37:22:048 CTIOS1-ctios Trace: [call.5000.2131420756] CallConnection(41144.0) found DeviceID(41144) AgentID(). 18:37:22:048 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:22:048 CTIOS1-ctios Trace: Added CallConnection(41144.0). 18:37:22:048 CTIOS1-ctios Trace: [call.5000.2131420756]::CreateCallConnection(): CallConnection(41144.0) created successfully. 18:37:22:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420756]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420756 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420756 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41144 NewConnDevID:41144 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420756) 18:37:22:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420756.41144]:eCallBeginEvent,Msk(bf0002) 18:37:22:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420756.41144]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:22:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420756]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420756 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41144 CallngDevID:41144 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420756) 18:37:22:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420756.41144]:eCallDataUpdateEvent,Msk(bf0002) 18:37:22:049 CTIOS1-ctios Trace: [call.5000.2131420756] Found CallConnection(41144.0) for device 41144. 18:37:22:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420756.41144]:eCallOriginatedEvent,Msk(bf0002) 18:37:22:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420756]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420756 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420756 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41144 NewConnDevID:41144 RCallKeyDay:151314 RCallKeyCID:207093 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420756 ICMEntUniqID:icm.151314.207093 RCallKeySeq#:1) 18:37:22:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420756]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420756 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41144 AlrtgDevID: CallngDevID:41144 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420756 Trnk#:0 TrnkGrp#:0) 18:37:22:056 CTIOS1-ctios Trace: [call.5000.2131420756] Found CallConnection(41144.0) for device 41144. 18:37:22:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420756]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420756 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41144 AlrtgDevID:51044 CallngDevID:41144 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420756 Trnk#:0 TrnkGrp#:0) 18:37:22:056 CTIOS1-ctios Trace: [call.5000.2131420756] Found CallConnection(41144.0) for device 41144. 18:37:22:056 CTIOS1-ctios Trace: [call.5000.2131420756]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:22:056 CTIOS1-ctios Trace: [call.5000.2131420756] CallConnection(41144.0) found DeviceID(51044) AgentID(05230). 18:37:22:056 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:22:056 CTIOS1-ctios Trace: Added CallConnection(41144.0). 18:37:22:056 CTIOS1-ctios Trace: [call.5000.2131420756]::CreateCallConnection(): CallConnection(41144.0) created successfully. 18:37:22:057 CTIOS1-ctios Trace: >>CG:[call.5000.2131420756]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420756 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420756 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41144 NewConnDevID:41144 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420756 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105041))) 18:37:22:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420756.41144]:eCallDataUpdateEvent,Msk(bf0002) 18:37:22:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420756.41144]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:22:057 CTIOS1-ctios Trace: >>CG:[call.5000.2131420756]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420756 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41144 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420756 Trnk#:0 TrnkGrp#:0) 18:37:22:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420756.51044]:eCallBeginEvent 18:37:22:057 CTIOS1-ctios Trace: [call.5000.2131420756] Found CallConnection(41144.0). 18:37:22:057 CTIOS1-ctios Trace: [call.5000.2131420756] Found CallConnection(41144.0). 18:37:22:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420756.41144]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:22:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420756.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:22:057 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:22:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420756.41144]:eCallDataUpdateEvent,Msk(bf0002) 18:37:22:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420756.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:22:057 CTIOS1-ctios Trace: >>CG:[call.5000.2131420756]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420756 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420756) 18:37:22:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420756.41144]:eCallEstablishedEvent,Msk(bf01a6) 18:37:22:057 CTIOS1-ctios Trace: [call.5000.2131420756] Found CallConnection(51044.0). 18:37:22:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420756.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:22:057 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:22:058 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:22:058 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:22:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420756.41144]: eCallHeldEvent,Msk(bf0126) 18:37:22:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420756.51044]: eCallHeldEvent,Msk(bf000a) 18:37:22:084 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:621 SVCID:6087 SG#:623 SGID:6069 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:21051 ANI:0673018071 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206774 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206774 RCallKeySeq#:1 CallTypIDTag:5113 PreCallIIDTag:7990131) 18:37:22:084 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:22:100 CTIOS1-ctios Trace: >>CG:[call.5000.46855638]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855638 CallTyp:10 ConnDevIDTyp:0 NewConnCID:46855638 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:9903165027791 ConnDevID:51038 NewConnDevID:51038 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855638) 18:37:22:101 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855638.51038]:eCallDataUpdateEvent,Msk(bf0002) 18:37:22:101 CTIOS1-ctios Trace: >>CG:[call.5000.46855638]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855638 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51038 CallngDevID:51038 CalldDevID:9903165027791 MsgID:eCallOriginatedEvent DvrKey:call.5000.46855638) 18:37:22:101 CTIOS1-ctios Trace: <-SND[obcc-PC-428-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855638.51038]:eCallDataUpdateEvent,Msk(bf0002) 18:37:22:101 CTIOS1-ctios Trace: [call.5000.46855638] Found CallConnection(51038.0) for device 51038. 18:37:22:101 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855638.51038]:eCallOriginatedEvent,Msk(bf0002) 18:37:22:101 CTIOS1-ctios Trace: <-SND[obcc-PC-428-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855638.51038]:eCallOriginatedEvent,Msk(bf0002) 18:37:22:101 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eNotReady) 18:37:22:102 CTIOS1-ctios Trace: >>CG:[call.5000.46854279]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46854279 ConnDevIDTyp:0 ConnDevID:42225 MsgID:eCallEndEvent DvrKey:call.5000.46854279) 18:37:22:103 CTIOS1-ctios Trace: Removed CallConnection(03037523515.1). 18:37:22:103 CTIOS1-ctios Trace: Removed CallConnection(42225.0). 18:37:22:103 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46854279 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:22:103 CTIOS1-ctios Trace: >>CG:[agent.5000.48594]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10794 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42225 AGID:48594 AGInstr:42225 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48594 AGAvailStatus:1) 18:37:22:103 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854279.03037523515]:eCallEndEvent 18:37:22:103 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854279.42225]:eCallEndEvent 18:37:22:103 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:22:103 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:103 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:103 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:103 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:103 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:103 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:104 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:109 CTIOS1-ctios Trace: >>CG:[call.5000.2131420755]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420755 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420755 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41143 NewConnDevID:41143 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420755 ecc:(...)) 18:37:22:109 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420755.41143]:eCallDataUpdateEvent,Msk(bf0126) 18:37:22:109 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420755.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:22:113 CTIOS1-ctios Trace: >>CG:[agent.5000.9556]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9375 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21051 AGID:9556 AGInstr:21051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9556 AGAvailStatus:0) 18:37:22:113 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9556]:eAgentStateEvent(eReserved),Msk(0) 18:37:22:113 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9556]:eAgentStateEvent(eReserved),Msk(0) 18:37:22:116 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eNotReady) 18:37:22:119 CTIOS1-ctios Trace: >>CG:[call.5000.2131420756]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420756 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420756 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41144 NewConnDevID:41144 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420756 ecc:(...)) 18:37:22:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420756.41144]:eCallDataUpdateEvent,Msk(bf0126) 18:37:22:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420756.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:22:134 CTIOS1-ctios Trace: >>CG:[agent.5000.48594]:eQueryAgentStatisticsConf(IID:32370730 PrphID:5000 AGExt:42225 AGID:48594 AGInstr:42225 UniqObjID:agent.5000.48594 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:3490 LogdOnTimeTdy:23841 NotRdyTimeTdy:2940 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:124 HdlCallsTlkTimeTdy:18905 HdlCallsTimeTdy:19528 IncCallsHldTdy:1 IncCallsHldTimeTdy:19 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:4892 LogdOnTimeSess:27670 NotRdyTimeSess:3146 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:124 HdlCallsTlkTimeSess:18905 HdlCallsTimeSess:19528 IncCallsHldSess:1 IncCallsHldTimeSess:19 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:604 HdlCallsAftCallTimeTdy:604 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSes 18:37:22:162 CTIOS1-ctios Trace: [call.5000.46855671] Found CallConnection(51104.0) for device 51104. 18:37:22:193 CTIOS1-ctios Trace: [call.5000.46855707] Found CallConnection(51070.0) for device 51070. 18:37:22:202 CTIOS1-ctios Trace: >>CG:[call.5000.2131420703]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420703 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51104 RelDevID:51104 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420703) 18:37:22:202 CTIOS1-ctios Trace: [call.5000.2131420703.51104] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:37:22:202 CTIOS1-ctios Trace: [call.5000.46855671.51104] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:37:22:202 CTIOS1-ctios Trace: >>CG:[call.5000.2131420703]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420703 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41230 RelDevID:41230 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420703) 18:37:22:203 CTIOS1-ctios Trace: >>CG:[call.5000.2131420703]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420703 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41230 MsgID:eCallClearedEvent DvrKey:call.5000.2131420703) 18:37:22:203 CTIOS1-ctios Trace: >>CG:[call.5000.2131420703]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420703 ConnDevIDTyp:0 ConnDevID:41230 MsgID:eCallEndEvent DvrKey:call.5000.2131420703) 18:37:22:203 CTIOS1-ctios Trace: [call.5000.2131420703.51104] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:37:22:203 CTIOS1-ctios Trace: [call.5000.46855671.51104] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:37:22:203 CTIOS1-ctios Trace: Removed CallConnection(41230.0). 18:37:22:203 CTIOS1-ctios Trace: Removed CallConnection(51104.0). 18:37:22:203 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420703 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:22:203 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420703.41230]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:22:203 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420703.51104]:eCallConnectionClearedEvent,Msk(3c0000) 18:37:22:203 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420703.41230]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:22:203 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420703.51104]:eCallConnectionClearedEvent,Msk(3c0000) 18:37:22:203 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420703.41230]:eCallClearedEvent,Msk(3f0000) 18:37:22:203 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420703.51104]:eCallClearedEvent,Msk(3c0000) 18:37:22:203 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420703.41230]:eCallEndEvent 18:37:22:203 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420703.51104]:eCallEndEvent 18:37:22:207 CTIOS1-ctios Trace: >>CG:[call.5000.46855638]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855638 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46855638 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51038 NewConnDevID:51038 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855638) 18:37:22:208 CTIOS1-ctios Trace: >>CG:[call.5000.46855638]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:46855638 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:9903165027791 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.46855638 Trnk#:0 TrnkGrp#:0) 18:37:22:208 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855638.51038]:eCallDataUpdateEvent,Msk(bf0002) 18:37:22:208 CTIOS1-ctios Trace: <-SND[obcc-PC-428-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855638.51038]:eCallDataUpdateEvent,Msk(bf0002) 18:37:22:208 CTIOS1-ctios Trace: <-SND[obcc-PC-428-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855638.51038]:eCallReachedNetworkEvent,Msk(bf0002) 18:37:22:208 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eNotReady) 18:37:22:227 CTIOS1-ctios Trace: >>CG:[call.5000.198845462]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845462 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0673018071 DNIS:21051 Dialed#:45433 ConnDevID:0673018071 RCallKeyDay:151314 RCallKeyCID:206774 MsgID:eCallBeginEvent DvrKey:call.5000.198845462 ecc:(...) ICMEntUniqID:icm.151314.206774 RCallKeySeq#:2) 18:37:22:227 CTIOS1-ctios Trace: >>CG:[call.5000.198845462]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845462 ConnDevIDTyp:1 SVC#:621 SVCID:6087 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0673018071 AlrtgDevID:(null) CallngDevID:0673018071 CalldDevID:21051 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845462 Trnk#:0 TrnkGrp#:0) 18:37:22:227 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845462 18:37:22:228 CTIOS1-ctios Trace: [call.5000.198845462]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0673018071. 18:37:22:228 CTIOS1-ctios Trace: CallConnection(0673018071.1) created AgentObject (Device) for DeviceID(0673018071). 18:37:22:228 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:22:228 CTIOS1-ctios Trace: Added CallConnection(0673018071.1). 18:37:22:228 CTIOS1-ctios Trace: [call.5000.198845462]::CreateCallConnection(): CallConnection(0673018071.1) created successfully. 18:37:22:228 CTIOS1-ctios Trace: >>CG:[call.5000.198845462]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845462 ConnDevIDTyp:1 SVC#:621 SVCID:6087 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:623 SGID:6069 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0673018071 AlrtgDevID:21051 CallngDevID:0673018071 CalldDevID:21051 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845462 Trnk#:0 TrnkGrp#:0) 18:37:22:228 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845462.0673018071]:eCallBeginEvent 18:37:22:228 CTIOS1-ctios Trace: [call.5000.198845462] Found CallConnection(0673018071.1) for device 0673018071. 18:37:22:228 CTIOS1-ctios Trace: [call.5000.198845462]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21051. 18:37:22:228 CTIOS1-ctios Trace: [call.5000.198845462] CallConnection(0673018071.1) found DeviceID(21051) AgentID(9556). 18:37:22:228 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:22:228 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845462.0673018071]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:22:228 CTIOS1-ctios Trace: Added CallConnection(0673018071.1). 18:37:22:228 CTIOS1-ctios Trace: [call.5000.198845462]::CreateCallConnection(): CallConnection(0673018071.1) created successfully. 18:37:22:228 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845462.21051]:eCallBeginEvent 18:37:22:228 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845462.21051]:eCallBeginEvent 18:37:22:228 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845462.0673018071]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:22:228 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845462.21051]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:22:228 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845462.21051]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:22:235 CTIOS1-ctios Trace: [call.5000.46855707] Found CallConnection(51070.0) for device 51070. 18:37:22:251 CTIOS1-ctios Trace: >>CG:[call.5000.46855706]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855706 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855706 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0486889174 NewConnDevID:0486889174 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855706 ecc:(...)) 18:37:22:251 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855706.0486889174]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:22:251 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:37:22:251 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855706.51015]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:22:251 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:22:251 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:22:251 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:22:252 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:37:22:252 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:37:22:265 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:0) 18:37:22:265 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:22:265 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:22:265 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:22:265 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:22:266 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:22:266 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:22:266 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:22:266 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:22:266 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:22:266 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:37:22:266 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:37:22:270 CTIOS1-ctios Trace: >>CG:[call.5000.46855671]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855671 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855671 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5065 QryRuleID:5068 ConnDevID:9102135224489 NewConnDevID:9102135224489 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855671 ecc:(...)) 18:37:22:270 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855671.9102135224489]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:22:271 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855671.51104]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:22:276 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:37:22:357 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:0) 18:37:22:357 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:22:357 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:22:357 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:22:358 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:22:358 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:22:358 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:37:22:358 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:22:358 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:22:358 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:22:358 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:22:358 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:37:22:371 CTIOS1-ctios Trace: ->RCV[ITSD-South-7936-dotNET_Sess(31914638)_EvtThd(4) a=36395][call.5000.198845398.21247]:eSetCallDataRequest 18:37:22:371 CTIOS1-ctios Trace: [call.5000.198845398.21247] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:22:371 CTIOS1-ctios Trace: <-SND[ITSD-South-7936-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845398.21247]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:22:419 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eAvailable) 18:37:22:427 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:37:22:427 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:37:22:427 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:22:427 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:22:427 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:22:427 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:22:427 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:22:427 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:22:427 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:22:427 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:22:427 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:22:427 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:37:22:431 CTIOS1-ctios Trace: >>CG:[call.5000.198845398]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845398 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845398 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3222947803 CallWrpupData:EVO_1218_Error721/678 ,111 NewConnDevID:21247 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845398 ecc:(...)) 18:37:22:431 CTIOS1-ctios Trace: >>CG:[call.5000.198845398.21247]:eSetCallDataConf(UniqObjID:call.5000.198845398.21247 MsgID:eSetCallDataConf TgtCILClntID:ITSD-South-7936-dotNET_Sess(31914638)_EvtThd(4)) 18:37:22:431 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845398.3222947803]:eCallDataUpdateEvent 18:37:22:431 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845398.21247]:eCallDataUpdateEvent 18:37:22:431 CTIOS1-ctios Trace: <-SND[ITSD-South-7936-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845398.21247]:eCallDataUpdateEvent 18:37:22:455 CTIOS1-ctios Trace: >>CG:[call.5000.46855707]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855707 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855707 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0463413249 NewConnDevID:0463413249 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855707 ecc:(...)) 18:37:22:455 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855707.0463413249]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:22:455 CTIOS1-ctios Trace: <-SND[GF-D6-9905-79-4636-3556][call.5000.46855707.51070]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:22:455 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855707.51070]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:22:467 CTIOS1-ctios Trace: >>CG:[call.5000.2131420756]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420756 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420756) 18:37:22:467 CTIOS1-ctios Trace: >>CG:[call.5000.2131420756]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420756 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41144 RelDevID:41144 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420756) 18:37:22:467 CTIOS1-ctios Trace: >>CG:[call.5000.2131420756]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420756 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41144 MsgID:eCallClearedEvent DvrKey:call.5000.2131420756) 18:37:22:467 CTIOS1-ctios Trace: >>CG:[call.5000.2131420756]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420756 ConnDevIDTyp:0 ConnDevID:41144 MsgID:eCallEndEvent DvrKey:call.5000.2131420756) 18:37:22:467 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420756.41144]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:22:467 CTIOS1-ctios Trace: Removed CallConnection(41144.0). 18:37:22:467 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420756.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:22:467 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:22:467 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420756 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:22:467 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420756.41144]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:22:467 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:22:467 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420756.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:22:467 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420756.41144]:eCallClearedEvent,Msk(3f0000) 18:37:22:467 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420756.51044]:eCallClearedEvent,Msk(3f0000) 18:37:22:468 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420756.41144]:eCallEndEvent 18:37:22:468 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420756.51044]:eCallEndEvent 18:37:22:468 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:22:468 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:468 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:479 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:1) 18:37:22:479 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:22:479 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:37:22:479 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:22:479 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:480 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:480 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:480 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:480 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:480 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:480 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:480 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:37:22:500 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32370736 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5078 LogdOnTimeTdy:9376 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:254 LogdOnTimeSess:630 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:22:524 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eAvailable) 18:37:22:530 CTIOS1-ctios Trace: >>CG:[call.5000.2131420755]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420755 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420755) 18:37:22:530 CTIOS1-ctios Trace: >>CG:[call.5000.2131420755]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420755 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41143 RelDevID:41143 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420755) 18:37:22:530 CTIOS1-ctios Trace: >>CG:[call.5000.2131420755]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420755 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41143 MsgID:eCallClearedEvent DvrKey:call.5000.2131420755) 18:37:22:530 CTIOS1-ctios Trace: >>CG:[call.5000.2131420755]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420755 ConnDevIDTyp:0 ConnDevID:41143 MsgID:eCallEndEvent DvrKey:call.5000.2131420755) 18:37:22:530 CTIOS1-ctios Trace: Removed CallConnection(41143.0). 18:37:22:530 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:22:530 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420755 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:22:531 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:22:531 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420755.41143]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:22:531 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420755.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:22:531 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420755.41143]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:22:531 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420755.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:22:531 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420755.41143]:eCallClearedEvent,Msk(3f0000) 18:37:22:531 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420755.51023]:eCallClearedEvent,Msk(3f0000) 18:37:22:531 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420755.41143]:eCallEndEvent 18:37:22:531 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420755.51023]:eCallEndEvent 18:37:22:531 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:22:531 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:532 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:536 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eAvailable) 18:37:22:563 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32370738 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5915 LogdOnTimeTdy:9281 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5915 LogdOnTimeSess:9281 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:22:586 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:1) 18:37:22:586 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:22:586 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:22:586 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:586 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:37:22:586 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:37:22:595 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:1) 18:37:22:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:22:596 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:22:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:596 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:596 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:596 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:37:22:597 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:597 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:597 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:597 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:37:22:629 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:37:22:689 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:37:22:689 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:22:689 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:22:689 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:689 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:689 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:690 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:690 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:690 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:690 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:690 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:37:22:690 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:37:22:821 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:3 SVCID:9802 SG#:3 SGID:9786 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:51007 ANI:0524261064 UsrToUsrInfo:(null) Dialed#:45230 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206932 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206932 RCallKeySeq#:1 CallTypIDTag:5278 PreCallIIDTag:7990393) 18:37:22:821 CTIOS1-ctios Trace: <-SND[GF-D2-3276-16-3608-dotNET_Sess(31914638)_EvtThd(3)][]:eAgentPrecallEvent 18:37:22:851 CTIOS1-ctios Trace: >>CG:[agent.5000.33739]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11034 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51007 AGID:33739 AGInstr:51007 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33739 AGAvailStatus:0) 18:37:22:851 CTIOS1-ctios Trace: <-SND[GF-D2-3276-16-3608-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33739]:eAgentStateEvent(eReserved),Msk(0) 18:37:22:851 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33739]:eAgentStateEvent(eReserved),Msk(0) 18:37:22:851 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33739]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:22:852 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33739]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:22:856 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eNotReady) 18:37:22:875 CTIOS1-ctios Trace: ->RCV[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4) a=44223][agent.5000.44223]:eSetAgentStateRequest(eNotReady) 18:37:22:885 CTIOS1-ctios Trace: >>CG:[call.5000.46855336]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855336 ConnDevIDTyp:0 ConnDevID:42087 MsgID:eCallEndEvent DvrKey:call.5000.46855336) 18:37:22:885 CTIOS1-ctios Trace: Removed CallConnection(0997304612.1). 18:37:22:885 CTIOS1-ctios Trace: Removed CallConnection(42087.0). 18:37:22:885 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855336 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:22:885 CTIOS1-ctios Trace: >>CG:[agent.5000.42231]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8614 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42087 AGID:42231 AGInstr:42087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42231 AGAvailStatus:1) 18:37:22:885 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855336.0997304612]:eCallEndEvent 18:37:22:885 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855336.42087]:eCallEndEvent 18:37:22:885 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:22:886 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:886 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:886 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:886 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:886 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:886 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:886 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:22:893 CTIOS1-ctios Trace: >>CG:[call.5000.46855714]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855714 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0524261064 DNIS:51007 Dialed#:45230 ConnDevID:0524261064 RCallKeyDay:151314 RCallKeyCID:206932 MsgID:eCallBeginEvent DvrKey:call.5000.46855714 ecc:(...) ICMEntUniqID:icm.151314.206932 RCallKeySeq#:2) 18:37:22:893 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855714 18:37:22:893 CTIOS1-ctios Trace: >>CG:[call.5000.46855714]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855714 ConnDevIDTyp:1 SVC#:3 SVCID:9802 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0524261064 AlrtgDevID:(null) CallngDevID:0524261064 CalldDevID:51007 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855714 Trnk#:0 TrnkGrp#:0) 18:37:22:893 CTIOS1-ctios Trace: [call.5000.46855714]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0524261064. 18:37:22:893 CTIOS1-ctios Trace: CallConnection(0524261064.1) created AgentObject (Device) for DeviceID(0524261064). 18:37:22:893 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:22:893 CTIOS1-ctios Trace: Added CallConnection(0524261064.1). 18:37:22:893 CTIOS1-ctios Trace: [call.5000.46855714]::CreateCallConnection(): CallConnection(0524261064.1) created successfully. 18:37:22:893 CTIOS1-ctios Trace: >>CG:[call.5000.46855714]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855714 ConnDevIDTyp:1 SVC#:3 SVCID:9802 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:3 SGID:9786 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0524261064 AlrtgDevID:51007 CallngDevID:0524261064 CalldDevID:51007 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855714 Trnk#:0 TrnkGrp#:0) 18:37:22:893 CTIOS1-ctios Trace: [call.5000.46855714] Found CallConnection(0524261064.1) for device 0524261064. 18:37:22:893 CTIOS1-ctios Trace: [call.5000.46855714]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51007. 18:37:22:893 CTIOS1-ctios Trace: [call.5000.46855714] CallConnection(0524261064.1) found DeviceID(51007) AgentID(33739). 18:37:22:894 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:22:894 CTIOS1-ctios Trace: Added CallConnection(0524261064.1). 18:37:22:894 CTIOS1-ctios Trace: [call.5000.46855714]::CreateCallConnection(): CallConnection(0524261064.1) created successfully. 18:37:22:894 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855714.0524261064]:eCallBeginEvent 18:37:22:894 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855714.0524261064]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:22:894 CTIOS1-ctios Trace: <-SND[GF-D2-3276-16-3608-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855714.51007]:eCallBeginEvent 18:37:22:894 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855714.51007]:eCallBeginEvent 18:37:22:894 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855714.0524261064]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:22:894 CTIOS1-ctios Trace: <-SND[GF-D2-3276-16-3608-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855714.51007]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:22:894 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855714.51007]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:22:948 CTIOS1-ctios Trace: ->RCV[ITSD-South-3172-dotNET_Sess(31914638)_EvtThd(4) a=30480][call.5000.154709827.21055]:eSetCallDataRequest 18:37:22:949 CTIOS1-ctios Trace: [call.5000.154709827.21055] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:22:949 CTIOS1-ctios Trace: <-SND[ITSD-South-3172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709827.21055]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:22:962 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:37:22:962 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:22:962 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:008 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:0) 18:37:23:008 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:23:008 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:23:008 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:008 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:008 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:008 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:009 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:009 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:009 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:009 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:37:23:009 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:37:23:009 CTIOS1-ctios Trace: >>CG:[call.5000.154709827]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709827 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709827 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:003411455605 CallWrpupData:1236_0800_New Joiner-Product/Service In NewConnDevID:21055 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709827 ecc:(...)) 18:37:23:009 CTIOS1-ctios Trace: >>CG:[call.5000.154709827.21055]:eSetCallDataConf(UniqObjID:call.5000.154709827.21055 MsgID:eSetCallDataConf TgtCILClntID:ITSD-South-3172-dotNET_Sess(31914638)_EvtThd(4)) 18:37:23:009 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709827.003411455605]:eCallDataUpdateEvent 18:37:23:009 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709827.21055]:eCallDataUpdateEvent 18:37:23:009 CTIOS1-ctios Trace: <-SND[ITSD-South-3172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709827.21055]:eCallDataUpdateEvent 18:37:23:023 CTIOS1-ctios Trace: >>CG:[agent.5000.44223]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8408 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42040 AGID:44223 AGInstr:42040 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.44223 AGAvailStatus:0) 18:37:23:024 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:23:024 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:23:024 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:024 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:024 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:024 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:024 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:024 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:024 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:025 CTIOS1-ctios Trace: >>CG:[agent.5000.44223]:eSetAgentStateConf(UniqObjID:agent.5000.44223 MsgID:eSetAgentStateConf TgtCILClntID:FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)) 18:37:23:025 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:eSetAgentStateConf 18:37:23:062 CTIOS1-ctios Trace: ->RCV[GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4) a=3035][agent.5000.3035]:eSetAgentStateRequest(eNotReady) 18:37:23:175 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:37:23:176 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:23:176 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:191 CTIOS1-ctios Trace: >>CG:[agent.5000.9556]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:623 SGID:6069 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9375 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21051 AGID:9556 AGInstr:21051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9556 AGAvailStatus:0) 18:37:23:191 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9556]:eAgentStateEvent(eTalking),Msk(0) 18:37:23:191 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9556]:eAgentStateEvent(eTalking),Msk(0) 18:37:23:191 CTIOS1-ctios Trace: >>CG:[call.5000.198845462]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845462 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845462 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0673018071 NewConnDevID:0673018071 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845462 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105042))) 18:37:23:192 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845462.0673018071]:eCallDataUpdateEvent,Msk(bf0002) 18:37:23:192 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845462.21051]:eCallDataUpdateEvent,Msk(3f0001) 18:37:23:192 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845462.21051]:eCallDataUpdateEvent,Msk(3f0001) 18:37:23:192 CTIOS1-ctios Trace: >>CG:[call.5000.198845462]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845462 ConnDevIDTyp:0 SVC#:621 SVCID:6087 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:623 SGID:6069 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21051 CallngDevID:0673018071 CalldDevID:21051 LstRedirDevID:(null) AnsDevID:21051 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845462 Trnk#:0 TrnkGrp#:0) 18:37:23:192 CTIOS1-ctios Trace: [call.5000.198845462] Found CallConnection(0673018071.1). 18:37:23:192 CTIOS1-ctios Trace: [call.5000.198845462] Found CallConnection(0673018071.1). 18:37:23:192 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845462.0673018071]:eCallEstablishedEvent,Msk(bf01a6) 18:37:23:192 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845462.21051]:eCallEstablishedEvent,Msk(bf01a6) 18:37:23:192 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845462.21051]:eCallEstablishedEvent,Msk(bf01a6) 18:37:23:196 CTIOS1-ctios Trace: ->RCV[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4) a=44223][agent.5000.44223]:eSetAgentStateRequest(eAvailable) 18:37:23:201 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eAvailable) 18:37:23:211 CTIOS1-ctios Trace: >>CG:[agent.5000.3035]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5494 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42177 AGID:3035 AGInstr:42177 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3035 AGAvailStatus:0) 18:37:23:211 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:23:211 CTIOS1-ctios Trace: <-SND[GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:23:211 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:211 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:211 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:211 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:211 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:211 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:212 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:213 CTIOS1-ctios Trace: >>CG:[agent.5000.3035]:eSetAgentStateConf(UniqObjID:agent.5000.3035 MsgID:eSetAgentStateConf TgtCILClntID:GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4)) 18:37:23:213 CTIOS1-ctios Trace: <-SND[GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:eSetAgentStateConf 18:37:23:256 CTIOS1-ctios Trace: >>CG:[agent.5000.44223]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8408 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42040 AGID:44223 AGInstr:42040 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.44223 AGAvailStatus:1) 18:37:23:257 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:23:257 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:23:257 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:257 CTIOS1-ctios Trace: >>CG:[agent.5000.44223]:eSetAgentStateConf(UniqObjID:agent.5000.44223 MsgID:eSetAgentStateConf TgtCILClntID:FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)) 18:37:23:257 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:257 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:257 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:257 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:257 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:257 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:257 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:eSetAgentStateConf 18:37:23:260 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:1) 18:37:23:260 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:23:260 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:23:260 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:261 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:261 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:261 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:261 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:261 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:261 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:37:23:261 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:261 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:37:23:268 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:37:23:268 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:37:23:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:269 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:269 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:269 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:269 CTIOS1-ctios Trace: >>CG:[call.5000.46855715]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855715 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42037 ConnDevID:42037 MsgID:eCallBeginEvent DvrKey:call.5000.46855715 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105042))) 18:37:23:269 CTIOS1-ctios Trace: >>CG:[call.5000.46855715]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855715 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42037 CallngDevID:42037 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855715) 18:37:23:269 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855715 18:37:23:269 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:0) 18:37:23:269 CTIOS1-ctios Trace: [call.5000.46855715] CallConnection(42037.0) found DeviceID(42037) AgentID(48558). 18:37:23:269 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:23:269 CTIOS1-ctios Trace: Added CallConnection(42037.0). 18:37:23:269 CTIOS1-ctios Trace: [call.5000.46855715]::CreateCallConnection(): CallConnection(42037.0) created successfully. 18:37:23:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:37:23:270 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855715.42037]:eCallBeginEvent,Msk(bf0002) 18:37:23:270 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:270 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855715.42037]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:23:270 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:270 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:270 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:270 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:270 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:270 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:424 CTIOS1-ctios Trace: ->RCV[GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4) a=3035][agent.5000.3035]:eSetAgentStateRequest(eAvailable) 18:37:23:444 CTIOS1-ctios Trace: >>CG:[call.5000.46855715]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855715 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42037 RelDevID:42037 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855715) 18:37:23:444 CTIOS1-ctios Trace: >>CG:[call.5000.46855715]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855715 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42037 MsgID:eCallClearedEvent DvrKey:call.5000.46855715) 18:37:23:444 CTIOS1-ctios Trace: >>CG:[call.5000.46855715]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855715 ConnDevIDTyp:0 ConnDevID:42037 MsgID:eCallEndEvent DvrKey:call.5000.46855715) 18:37:23:444 CTIOS1-ctios Trace: Removed CallConnection(42037.0). 18:37:23:444 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855715 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:23:444 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:37:23:445 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855715.42037]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:23:445 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855715.42037]:eCallClearedEvent,Msk(3f0000) 18:37:23:445 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855715.42037]:eCallEndEvent 18:37:23:445 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:23:445 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:445 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:445 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:445 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:446 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:446 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:446 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:484 CTIOS1-ctios Trace: >>CG:[agent.5000.3035]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5494 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42177 AGID:3035 AGInstr:42177 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3035 AGAvailStatus:1) 18:37:23:484 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:23:484 CTIOS1-ctios Trace: <-SND[GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:23:484 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:484 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:485 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:485 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:485 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:485 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:485 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:485 CTIOS1-ctios Trace: >>CG:[agent.5000.3035]:eSetAgentStateConf(UniqObjID:agent.5000.3035 MsgID:eSetAgentStateConf TgtCILClntID:GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4)) 18:37:23:485 CTIOS1-ctios Trace: <-SND[GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:eSetAgentStateConf 18:37:23:528 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eNotReady) 18:37:23:677 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:0) 18:37:23:677 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:23:677 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:23:677 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:677 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:677 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:677 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:677 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:677 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:677 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:23:679 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:37:23:679 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:37:23:679 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:634 SVCID:6086 SG#:635 SGID:6079 SGPri:0 MonID:0 NumNamVars:9 NumNamArrs:4 MRDID:1 AGInstr:21029 ANI:02135432938 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206895 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206895 RCallKeySeq#:1 CallTypIDTag:5112 PreCallIIDTag:7990333) 18:37:23:679 CTIOS1-ctios Trace: <-SND[ITSD-South-2660-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:23:711 CTIOS1-ctios Trace: >>CG:[agent.5000.36157]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9527 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21029 AGID:36157 AGInstr:21029 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36157 AGAvailStatus:0) 18:37:23:712 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36157]:eAgentStateEvent(eReserved),Msk(0) 18:37:23:712 CTIOS1-ctios Trace: <-SND[ITSD-South-2660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36157]:eAgentStateEvent(eReserved),Msk(0) 18:37:23:713 CTIOS1-ctios Trace: >>CG:[agent.5000.48392]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42241 AGID:48392 AGInstr:42241 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48392 AGAvailStatus:1) 18:37:23:713 CTIOS1-ctios Trace: >>CG:[call.5000.50374322]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:50374322 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42241 ConnDevID:42241 MsgID:eCallBeginEvent DvrKey:call.5000.50374322 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105043))) 18:37:23:714 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.50374322 18:37:23:714 CTIOS1-ctios Trace: >>CG:[call.5000.50374322]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:50374322 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42241 CallngDevID:42241 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.50374322) 18:37:23:714 CTIOS1-ctios Trace: [call.5000.50374322] CallConnection(42241.0) found DeviceID(42241) AgentID(48392). 18:37:23:714 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:23:714 CTIOS1-ctios Trace: Added CallConnection(42241.0). 18:37:23:714 CTIOS1-ctios Trace: [call.5000.50374322]::CreateCallConnection(): CallConnection(42241.0) created successfully. 18:37:23:714 CTIOS1-ctios Trace: >>CG:[agent.5000.48392]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10410 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42241 AGID:48392 AGInstr:42241 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48392 AGAvailStatus:0) 18:37:23:714 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:eAgentStateEvent(eTalking),Msk(0) 18:37:23:714 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:714 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:714 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:714 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:715 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:715 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374322.42241]:eCallBeginEvent,Msk(bf0002) 18:37:23:715 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374322.42241]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:23:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:eAgentStateEvent(eTalking),Msk(0) 18:37:23:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:715 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:715 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:715 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:716 CTIOS1-ctios Trace: [call.5000.198845462] Found CallConnection(21051.0) for device 21051. 18:37:23:760 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42121 ANI:0554442074 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206655 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206655 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7989946) 18:37:23:761 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:23:791 CTIOS1-ctios Trace: >>CG:[agent.5000.48514]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10685 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42121 AGID:48514 AGInstr:42121 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48514 AGAvailStatus:0) 18:37:23:791 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:eAgentStateEvent(eReserved),Msk(0) 18:37:23:792 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:eAgentStateEvent(eReserved),Msk(0) 18:37:23:792 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:23:792 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:23:792 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:23:792 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:23:792 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:23:792 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:23:792 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:23:828 CTIOS1-ctios Trace: >>CG:[call.5000.198845464]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845464 CallTyp:2 ConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 ANI:02135432938 DNIS:21029 Dialed#:45433 ConnDevID:02135432938 RCallKeyDay:151314 RCallKeyCID:206895 MsgID:eCallBeginEvent DvrKey:call.5000.198845464 ecc:(...) ICMEntUniqID:icm.151314.206895 RCallKeySeq#:2) 18:37:23:829 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845464 18:37:23:829 CTIOS1-ctios Trace: >>CG:[call.5000.198845464]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845464 ConnDevIDTyp:1 SVC#:634 SVCID:6086 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:02135432938 AlrtgDevID:(null) CallngDevID:02135432938 CalldDevID:21029 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845464 Trnk#:0 TrnkGrp#:0) 18:37:23:829 CTIOS1-ctios Trace: [call.5000.198845464]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 02135432938. 18:37:23:829 CTIOS1-ctios Trace: CallConnection(02135432938.1) created AgentObject (Device) for DeviceID(02135432938). 18:37:23:829 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:23:829 CTIOS1-ctios Trace: Added CallConnection(02135432938.1). 18:37:23:829 CTIOS1-ctios Trace: >>CG:[call.5000.198845464]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845464 ConnDevIDTyp:1 SVC#:634 SVCID:6086 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:635 SGID:6079 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:02135432938 AlrtgDevID:21029 CallngDevID:02135432938 CalldDevID:21029 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845464 Trnk#:0 TrnkGrp#:0) 18:37:23:829 CTIOS1-ctios Trace: [call.5000.198845464]::CreateCallConnection(): CallConnection(02135432938.1) created successfully. 18:37:23:829 CTIOS1-ctios Trace: [call.5000.198845464] Found CallConnection(02135432938.1) for device 02135432938. 18:37:23:829 CTIOS1-ctios Trace: [call.5000.198845464]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21029. 18:37:23:829 CTIOS1-ctios Trace: [call.5000.198845464] CallConnection(02135432938.1) found DeviceID(21029) AgentID(36157). 18:37:23:829 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:23:829 CTIOS1-ctios Trace: Added CallConnection(02135432938.1). 18:37:23:829 CTIOS1-ctios Trace: [call.5000.198845464]::CreateCallConnection(): CallConnection(02135432938.1) created successfully. 18:37:23:829 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845464.02135432938]:eCallBeginEvent 18:37:23:829 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845464.02135432938]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:23:829 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845464.21029]:eCallBeginEvent 18:37:23:829 CTIOS1-ctios Trace: <-SND[ITSD-South-2660-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845464.21029]:eCallBeginEvent 18:37:23:829 CTIOS1-ctios Trace: [call.5000.198845462] Found CallConnection(21051.0) for device 21051. 18:37:23:829 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845464.02135432938]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:23:829 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845464.21029]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:23:830 CTIOS1-ctios Trace: <-SND[ITSD-South-2660-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845464.21029]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:23:830 CTIOS1-ctios Trace: >>CG:[call.5000.46855716]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855716 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0554442074 DNIS:42121 Dialed#:45233 ConnDevID:0554442074 RCallKeyDay:151314 RCallKeyCID:206655 MsgID:eCallBeginEvent DvrKey:call.5000.46855716 ecc:(...) ICMEntUniqID:icm.151314.206655 RCallKeySeq#:2) 18:37:23:830 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855716 18:37:23:830 CTIOS1-ctios Trace: >>CG:[call.5000.46855716]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855716 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0554442074 AlrtgDevID:(null) CallngDevID:0554442074 CalldDevID:42121 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855716 Trnk#:0 TrnkGrp#:0) 18:37:23:830 CTIOS1-ctios Trace: [call.5000.46855716]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0554442074. 18:37:23:830 CTIOS1-ctios Trace: CallConnection(0554442074.1) created AgentObject (Device) for DeviceID(0554442074). 18:37:23:830 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:23:830 CTIOS1-ctios Trace: Added CallConnection(0554442074.1). 18:37:23:830 CTIOS1-ctios Trace: [call.5000.46855716]::CreateCallConnection(): CallConnection(0554442074.1) created successfully. 18:37:23:831 CTIOS1-ctios Trace: >>CG:[call.5000.46855716]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855716 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0554442074 AlrtgDevID:42121 CallngDevID:0554442074 CalldDevID:42121 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855716 Trnk#:0 TrnkGrp#:0) 18:37:23:831 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855716.0554442074]:eCallBeginEvent 18:37:23:831 CTIOS1-ctios Trace: [call.5000.46855716] Found CallConnection(0554442074.1) for device 0554442074. 18:37:23:831 CTIOS1-ctios Trace: [call.5000.46855716]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42121. 18:37:23:831 CTIOS1-ctios Trace: [call.5000.46855716] CallConnection(0554442074.1) found DeviceID(42121) AgentID(48514). 18:37:23:831 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:23:831 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855716.0554442074]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:23:831 CTIOS1-ctios Trace: Added CallConnection(0554442074.1). 18:37:23:831 CTIOS1-ctios Trace: [call.5000.46855716]::CreateCallConnection(): CallConnection(0554442074.1) created successfully. 18:37:23:831 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855716.42121]:eCallBeginEvent 18:37:23:831 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855716.42121]:eCallBeginEvent 18:37:23:831 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855716.0554442074]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:23:831 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855716.42121]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:23:831 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855716.42121]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:23:866 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eAvailable) 18:37:23:875 CTIOS1-ctios Trace: ->RCV[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4) a=48656][call.5000.46855649.42528]:eClearConnectionRequest 18:37:23:881 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207108 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207108 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990654) 18:37:23:885 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207109 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207109 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990655) 18:37:23:911 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:23:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:23:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:23:911 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:23:912 CTIOS1-ctios Trace: >>CG:[agent.5000.33739]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:3 SGID:9786 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11034 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51007 AGID:33739 AGInstr:51007 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33739 AGAvailStatus:0) 18:37:23:913 CTIOS1-ctios Trace: >>CG:[call.5000.46855714]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855714 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855714 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0524261064 NewConnDevID:0524261064 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855714 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105043))) 18:37:23:913 CTIOS1-ctios Trace: >>CG:[call.5000.46855714]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855714 ConnDevIDTyp:0 SVC#:3 SVCID:9802 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:3 SGID:9786 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51007 CallngDevID:0524261064 CalldDevID:51007 LstRedirDevID:(null) AnsDevID:51007 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855714 Trnk#:0 TrnkGrp#:0) 18:37:23:913 CTIOS1-ctios Trace: [call.5000.46855714] Found CallConnection(0524261064.1). 18:37:23:913 CTIOS1-ctios Trace: [call.5000.46855714] Found CallConnection(0524261064.1). 18:37:23:913 CTIOS1-ctios Trace: <-SND[GF-D2-3276-16-3608-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33739]:eAgentStateEvent(eTalking),Msk(0) 18:37:23:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33739]:eAgentStateEvent(eTalking),Msk(0) 18:37:23:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33739]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:913 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33739]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:23:914 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855714.0524261064]:eCallDataUpdateEvent,Msk(bf0002) 18:37:23:914 CTIOS1-ctios Trace: <-SND[GF-D2-3276-16-3608-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855714.51007]:eCallDataUpdateEvent,Msk(3f0001) 18:37:23:914 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855714.51007]:eCallDataUpdateEvent,Msk(3f0001) 18:37:23:914 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855714.0524261064]:eCallEstablishedEvent,Msk(bf01a6) 18:37:23:914 CTIOS1-ctios Trace: <-SND[GF-D2-3276-16-3608-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855714.51007]:eCallEstablishedEvent,Msk(bf01a6) 18:37:23:914 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855714.51007]:eCallEstablishedEvent,Msk(bf01a6) 18:37:23:915 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:23:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:23:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:23:916 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:23:926 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:1) 18:37:23:926 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:23:926 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:23:926 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:926 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:926 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:926 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:927 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:927 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:927 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:927 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:37:23:927 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:37:23:928 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845462.21051]:eSetCallDataRequest 18:37:23:938 CTIOS1-ctios Trace: [call.5000.46855649] Found CallConnection(42528.0) for device 42528. 18:37:23:938 CTIOS1-ctios Trace: [call.5000.46855649] Found CallConnection(42528.0) for device 42528. 18:37:23:940 CTIOS1-ctios Trace: >>CG:[call.5000.46855649]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855649 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42528 RelDevID:42528 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855649) 18:37:23:940 CTIOS1-ctios Trace: >>CG:[call.5000.46855649]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855649 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03056165834 RelDevID:03056165834 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855649) 18:37:23:940 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855649.03056165834]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:23:940 CTIOS1-ctios Trace: >>CG:[call.5000.46855649]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855649 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03056165834 MsgID:eCallClearedEvent DvrKey:call.5000.46855649) 18:37:23:940 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855649.42528]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:23:940 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855649.42528]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:23:940 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855649.03056165834]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:23:940 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855649.42528]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:23:941 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855649.42528]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:23:941 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855649.03056165834]:eCallClearedEvent,Msk(3f0000) 18:37:23:941 CTIOS1-ctios Trace: >>CG:[agent.5000.48656]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10876 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42528 AGID:48656 AGInstr:42528 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48656 AGAvailStatus:0) 18:37:23:941 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855649.42528]:eCallClearedEvent,Msk(3f0000) 18:37:23:941 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855649.42528]:eCallClearedEvent,Msk(3f0000) 18:37:23:941 CTIOS1-ctios Trace: [agent.5000.48656]: Current Wrapup Mode = 3 18:37:23:941 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:23:941 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48656]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:23:941 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:23:941 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:23:941 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:23:941 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:23:941 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:23:941 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:23:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:23:942 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48656]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:23:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:23:945 CTIOS1-ctios Trace: >>CG:[call.5000.46855649.42528]:eClearConnectionConf(UniqObjID:call.5000.46855649.42528 MsgID:eClearConnectionConf TgtCILClntID:FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)) 18:37:23:945 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855649.42528]:eClearConnectionConf,Msk(3f0000) 18:37:23:978 CTIOS1-ctios Trace: >>CG:[call.5000.50374322]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:50374322 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42241 RelDevID:42241 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.50374322) 18:37:23:978 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374322.42241]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:23:978 CTIOS1-ctios Trace: >>CG:[call.5000.50374322]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:50374322 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42241 MsgID:eCallClearedEvent DvrKey:call.5000.50374322) 18:37:23:978 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374322.42241]:eCallClearedEvent,Msk(3f0000) 18:37:23:978 CTIOS1-ctios Trace: >>CG:[call.5000.50374322]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:50374322 ConnDevIDTyp:0 ConnDevID:42241 MsgID:eCallEndEvent DvrKey:call.5000.50374322) 18:37:23:978 CTIOS1-ctios Trace: Removed CallConnection(42241.0). 18:37:23:978 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.50374322 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:23:978 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374322.42241]:eCallEndEvent 18:37:23:978 CTIOS1-ctios Trace: >>CG:[agent.5000.48392]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42241 AGID:48392 AGInstr:42241 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48392 AGAvailStatus:1) 18:37:23:979 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:23:979 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:979 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:979 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:979 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:979 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:979 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:979 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:23:998 CTIOS1-ctios Trace: >>CG:[call.5000.198845462]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845462 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845462 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0673018071 NewConnDevID:0673018071 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845462 ecc:(...)) 18:37:23:998 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845462.0673018071]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:23:998 CTIOS1-ctios Trace: >>CG:[call.5000.198845462.21051]:eSetCallDataConf(UniqObjID:call.5000.198845462.21051 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:23:998 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845462.21051]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:23:998 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845462.21051]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:24:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420757]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420757 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41152 ConnDevID:41152 MsgID:eCallBeginEvent DvrKey:call.5000.2131420757) 18:37:24:048 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420757 18:37:24:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420757]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420757 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41152 CallngDevID:41152 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420757) 18:37:24:048 CTIOS1-ctios Trace: [call.5000.2131420757] CallConnection(41152.0) found DeviceID(41152) AgentID(). 18:37:24:048 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:24:048 CTIOS1-ctios Trace: Added CallConnection(41152.0). 18:37:24:048 CTIOS1-ctios Trace: [call.5000.2131420757]::CreateCallConnection(): CallConnection(41152.0) created successfully. 18:37:24:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420757]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420757 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420757 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41152 NewConnDevID:41152 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420757) 18:37:24:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420757]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420757 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41152 CallngDevID:41152 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420757) 18:37:24:048 CTIOS1-ctios Trace: [call.5000.2131420757] Found CallConnection(41152.0) for device 41152. 18:37:24:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420757.41152]:eCallBeginEvent,Msk(bf0002) 18:37:24:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420757.41152]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:24:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420757.41152]:eCallDataUpdateEvent,Msk(bf0002) 18:37:24:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420757.41152]:eCallOriginatedEvent,Msk(bf0002) 18:37:24:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420757]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420757 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420757 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41152 NewConnDevID:41152 RCallKeyDay:151314 RCallKeyCID:207108 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420757 ICMEntUniqID:icm.151314.207108 RCallKeySeq#:1) 18:37:24:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420757]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420757 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41152 AlrtgDevID: CallngDevID:41152 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420757 Trnk#:0 TrnkGrp#:0) 18:37:24:050 CTIOS1-ctios Trace: [call.5000.2131420757] Found CallConnection(41152.0) for device 41152. 18:37:24:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420757]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420757 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41152 AlrtgDevID:51023 CallngDevID:41152 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420757 Trnk#:0 TrnkGrp#:0) 18:37:24:051 CTIOS1-ctios Trace: [call.5000.2131420757] Found CallConnection(41152.0) for device 41152. 18:37:24:051 CTIOS1-ctios Trace: [call.5000.2131420757]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:24:051 CTIOS1-ctios Trace: [call.5000.2131420757] CallConnection(41152.0) found DeviceID(51023) AgentID(33632). 18:37:24:051 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:24:051 CTIOS1-ctios Trace: Added CallConnection(41152.0). 18:37:24:051 CTIOS1-ctios Trace: [call.5000.2131420757]::CreateCallConnection(): CallConnection(41152.0) created successfully. 18:37:24:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420757]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420757 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420757 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41152 NewConnDevID:41152 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420757 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105043))) 18:37:24:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420757]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420757 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41152 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420757 Trnk#:0 TrnkGrp#:0) 18:37:24:051 CTIOS1-ctios Trace: [call.5000.2131420757] Found CallConnection(41152.0). 18:37:24:051 CTIOS1-ctios Trace: [call.5000.2131420757] Found CallConnection(41152.0). 18:37:24:051 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:24:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420757]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420757 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420757) 18:37:24:051 CTIOS1-ctios Trace: [call.5000.2131420757] Found CallConnection(51023.0). 18:37:24:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420757.41152]:eCallDataUpdateEvent,Msk(bf0002) 18:37:24:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420757.41152]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:24:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420757.51023]:eCallBeginEvent 18:37:24:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420757.41152]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:24:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420757.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:24:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420757.41152]:eCallDataUpdateEvent,Msk(bf0002) 18:37:24:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420757.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:24:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420757.41152]:eCallEstablishedEvent,Msk(bf01a6) 18:37:24:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420757.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:24:053 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:24:053 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:053 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420757.41152]: eCallHeldEvent,Msk(bf0126) 18:37:24:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420757.51023]: eCallHeldEvent,Msk(bf000a) 18:37:24:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420758]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420758 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41166 ConnDevID:41166 MsgID:eCallBeginEvent DvrKey:call.5000.2131420758) 18:37:24:056 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420758 18:37:24:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420758]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420758 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41166 CallngDevID:41166 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420758) 18:37:24:056 CTIOS1-ctios Trace: [call.5000.2131420758] CallConnection(41166.0) found DeviceID(41166) AgentID(). 18:37:24:056 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:24:056 CTIOS1-ctios Trace: Added CallConnection(41166.0). 18:37:24:056 CTIOS1-ctios Trace: [call.5000.2131420758]::CreateCallConnection(): CallConnection(41166.0) created successfully. 18:37:24:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420758]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420758 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420758 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41166 NewConnDevID:41166 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420758) 18:37:24:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420758]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420758 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41166 CallngDevID:41166 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420758) 18:37:24:056 CTIOS1-ctios Trace: [call.5000.2131420758] Found CallConnection(41166.0) for device 41166. 18:37:24:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420758]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420758 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420758 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41166 NewConnDevID:41166 RCallKeyDay:151314 RCallKeyCID:207109 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420758 ICMEntUniqID:icm.151314.207109 RCallKeySeq#:1) 18:37:24:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420758]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420758 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41166 AlrtgDevID: CallngDevID:41166 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420758 Trnk#:0 TrnkGrp#:0) 18:37:24:056 CTIOS1-ctios Trace: [call.5000.2131420758] Found CallConnection(41166.0) for device 41166. 18:37:24:057 CTIOS1-ctios Trace: >>CG:[call.5000.2131420758]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420758 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41166 AlrtgDevID:51044 CallngDevID:41166 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420758 Trnk#:0 TrnkGrp#:0) 18:37:24:057 CTIOS1-ctios Trace: [call.5000.2131420758] Found CallConnection(41166.0) for device 41166. 18:37:24:057 CTIOS1-ctios Trace: [call.5000.2131420758]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:24:057 CTIOS1-ctios Trace: [call.5000.2131420758] CallConnection(41166.0) found DeviceID(51044) AgentID(05230). 18:37:24:057 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:24:057 CTIOS1-ctios Trace: Added CallConnection(41166.0). 18:37:24:057 CTIOS1-ctios Trace: [call.5000.2131420758]::CreateCallConnection(): CallConnection(41166.0) created successfully. 18:37:24:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420758.41166]:eCallBeginEvent,Msk(bf0002) 18:37:24:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420758.41166]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:24:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420758.41166]:eCallDataUpdateEvent,Msk(bf0002) 18:37:24:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420758.41166]:eCallOriginatedEvent,Msk(bf0002) 18:37:24:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420758.41166]:eCallDataUpdateEvent,Msk(bf0002) 18:37:24:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420758.41166]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:24:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420758.51044]:eCallBeginEvent 18:37:24:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420758.41166]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:24:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420758.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:24:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420758]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420758 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420758 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41166 NewConnDevID:41166 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420758 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105043))) 18:37:24:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420758]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420758 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41166 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420758 Trnk#:0 TrnkGrp#:0) 18:37:24:059 CTIOS1-ctios Trace: [call.5000.2131420758] Found CallConnection(41166.0). 18:37:24:059 CTIOS1-ctios Trace: [call.5000.2131420758] Found CallConnection(41166.0). 18:37:24:059 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:24:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420758]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420758 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420758) 18:37:24:059 CTIOS1-ctios Trace: [call.5000.2131420758] Found CallConnection(51044.0). 18:37:24:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420758.41166]:eCallDataUpdateEvent,Msk(bf0002) 18:37:24:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420758.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:24:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420758.41166]:eCallEstablishedEvent,Msk(bf01a6) 18:37:24:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420758.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:24:060 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:24:060 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:060 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420758.41166]: eCallHeldEvent,Msk(bf0126) 18:37:24:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420758.51044]: eCallHeldEvent,Msk(bf000a) 18:37:24:114 CTIOS1-ctios Trace: >>CG:[call.5000.2131420757]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420757 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420757 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41152 NewConnDevID:41152 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420757 ecc:(...)) 18:37:24:114 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420757.41152]:eCallDataUpdateEvent,Msk(bf0126) 18:37:24:114 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420757.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:24:123 CTIOS1-ctios Trace: >>CG:[call.5000.2131420758]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420758 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420758 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41166 NewConnDevID:41166 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420758 ecc:(...)) 18:37:24:123 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420758.41166]:eCallDataUpdateEvent,Msk(bf0126) 18:37:24:123 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420758.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:24:176 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eNotReady) 18:37:24:185 CTIOS1-ctios Trace: [call.5000.46854067] Found CallConnection(42075.0) for device 42075. 18:37:24:187 CTIOS1-ctios Trace: [call.5000.46854067] Found CallConnection(42075.0) for device 42075. 18:37:24:187 CTIOS1-ctios Trace: >>CG:[call.5000.46854067]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854067 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42075 RelDevID:42075 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854067) 18:37:24:187 CTIOS1-ctios Trace: >>CG:[call.5000.46854067]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854067 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0915711554 RelDevID:0915711554 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854067) 18:37:24:187 CTIOS1-ctios Trace: >>CG:[call.5000.46854067]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854067 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0915711554 MsgID:eCallClearedEvent DvrKey:call.5000.46854067) 18:37:24:187 CTIOS1-ctios Trace: >>CG:[agent.5000.48631]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:303 SGID:5014 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10861 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42075 AGID:48631 AGInstr:42075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48631 AGAvailStatus:0) 18:37:24:187 CTIOS1-ctios Trace: [agent.5000.48631]: Current Wrapup Mode = 3 18:37:24:187 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854067.0915711554]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:24:188 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854067.42075]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:24:188 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854067.0915711554]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:24:188 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854067.42075]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:24:188 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854067.0915711554]:eCallClearedEvent,Msk(3f0000) 18:37:24:188 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854067.42075]:eCallClearedEvent,Msk(3f0000) 18:37:24:188 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48631]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:24:188 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48631]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:24:188 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48631]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:24:188 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48631]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:24:188 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48631]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:24:188 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48631]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:24:188 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48631]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:24:188 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48631]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:24:196 CTIOS1-ctios Trace: >>CG:[agent.5000.48392]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42241 AGID:48392 AGInstr:42241 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48392 AGAvailStatus:1) 18:37:24:196 CTIOS1-ctios Trace: >>CG:[call.5000.50374323]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:50374323 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42241 ConnDevID:42241 MsgID:eCallBeginEvent DvrKey:call.5000.50374323 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105043))) 18:37:24:196 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.50374323 18:37:24:196 CTIOS1-ctios Trace: >>CG:[call.5000.50374323]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:50374323 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42241 CallngDevID:42241 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.50374323) 18:37:24:196 CTIOS1-ctios Trace: [call.5000.50374323] CallConnection(42241.0) found DeviceID(42241) AgentID(48392). 18:37:24:196 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:24:196 CTIOS1-ctios Trace: Added CallConnection(42241.0). 18:37:24:196 CTIOS1-ctios Trace: [call.5000.50374323]::CreateCallConnection(): CallConnection(42241.0) created successfully. 18:37:24:197 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:eAgentStateEvent(eTalking),Msk(0) 18:37:24:197 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:197 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:197 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:197 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:197 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:197 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:197 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:197 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374323.42241]:eCallBeginEvent,Msk(bf0002) 18:37:24:197 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374323.42241]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:24:198 CTIOS1-ctios Trace: >>CG:[agent.5000.48392]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10410 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42241 AGID:48392 AGInstr:42241 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48392 AGAvailStatus:0) 18:37:24:198 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:eAgentStateEvent(eTalking),Msk(0) 18:37:24:198 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:198 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:198 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:198 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:198 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:198 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:198 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:263 CTIOS1-ctios Trace: >>CG:[call.5000.46855179]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855179 ConnDevIDTyp:0 ConnDevID:42551 MsgID:eCallEndEvent DvrKey:call.5000.46855179) 18:37:24:264 CTIOS1-ctios Trace: Removed CallConnection(03008209186.1). 18:37:24:264 CTIOS1-ctios Trace: Removed CallConnection(42551.0). 18:37:24:264 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855179 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:24:264 CTIOS1-ctios Trace: >>CG:[agent.5000.48492]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10563 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42551 AGID:48492 AGInstr:42551 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48492 AGAvailStatus:1) 18:37:24:264 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855179.03008209186]:eCallEndEvent 18:37:24:264 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855179.42551]:eCallEndEvent 18:37:24:265 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:24:265 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:265 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:265 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:265 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:265 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:265 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:265 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:265 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48492]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:266 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:327 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:0) 18:37:24:327 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:24:327 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:24:327 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:24:327 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:24:327 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:24:327 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:24:327 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:24:327 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:24:327 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:24:328 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:37:24:328 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:37:24:332 CTIOS1-ctios Trace: >>CG:[call.5000.2131420758]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420758 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420758) 18:37:24:332 CTIOS1-ctios Trace: >>CG:[call.5000.2131420758]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420758 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41166 RelDevID:41166 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420758) 18:37:24:332 CTIOS1-ctios Trace: >>CG:[call.5000.2131420758]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420758 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41166 MsgID:eCallClearedEvent DvrKey:call.5000.2131420758) 18:37:24:332 CTIOS1-ctios Trace: >>CG:[call.5000.2131420758]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420758 ConnDevIDTyp:0 ConnDevID:41166 MsgID:eCallEndEvent DvrKey:call.5000.2131420758) 18:37:24:332 CTIOS1-ctios Trace: Removed CallConnection(41166.0). 18:37:24:332 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:24:332 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420758 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:24:332 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:24:332 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420758.41166]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:24:332 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420758.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:24:332 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420758.41166]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:24:332 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420758.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:24:332 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420758.41166]:eCallClearedEvent,Msk(3f0000) 18:37:24:333 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420758.51044]:eCallClearedEvent,Msk(3f0000) 18:37:24:333 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420758.41166]:eCallEndEvent 18:37:24:333 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420758.51044]:eCallEndEvent 18:37:24:333 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:24:333 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:333 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:365 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32370753 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5079 LogdOnTimeTdy:9377 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:255 LogdOnTimeSess:632 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:24:484 CTIOS1-ctios Trace: [call.5000.46855714] Found CallConnection(51007.0) for device 51007. 18:37:24:505 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eAvailable) 18:37:24:516 CTIOS1-ctios Trace: [call.5000.46855714] Found CallConnection(51007.0) for device 51007. 18:37:24:548 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:607 SVCID:6107 SG#:606 SGID:6059 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42551 ANI:0512602886 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206663 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206663 RCallKeySeq#:1 CallTypIDTag:5131 PreCallIIDTag:7989961) 18:37:24:565 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:1) 18:37:24:565 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:24:566 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:24:566 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:566 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:566 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:566 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:566 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:566 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:566 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:566 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:37:24:566 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:37:24:580 CTIOS1-ctios Trace: >>CG:[agent.5000.48492]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10563 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42551 AGID:48492 AGInstr:42551 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48492 AGAvailStatus:0) 18:37:24:581 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:eAgentStateEvent(eReserved),Msk(0) 18:37:24:581 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:24:581 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:24:581 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:24:581 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:24:581 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:24:582 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:24:582 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:24:582 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48492]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:24:582 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:24:588 CTIOS1-ctios Trace: >>CG:[call.5000.50374323]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:50374323 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42241 RelDevID:42241 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.50374323) 18:37:24:588 CTIOS1-ctios Trace: >>CG:[call.5000.50374323]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:50374323 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42241 MsgID:eCallClearedEvent DvrKey:call.5000.50374323) 18:37:24:588 CTIOS1-ctios Trace: >>CG:[call.5000.50374323]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:50374323 ConnDevIDTyp:0 ConnDevID:42241 MsgID:eCallEndEvent DvrKey:call.5000.50374323) 18:37:24:588 CTIOS1-ctios Trace: Removed CallConnection(42241.0). 18:37:24:588 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.50374323 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:24:588 CTIOS1-ctios Trace: >>CG:[agent.5000.48392]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42241 AGID:48392 AGInstr:42241 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48392 AGAvailStatus:1) 18:37:24:588 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374323.42241]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:24:588 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374323.42241]:eCallClearedEvent,Msk(3f0000) 18:37:24:588 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374323.42241]:eCallEndEvent 18:37:24:588 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:24:588 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:588 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:588 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eNotReady) 18:37:24:588 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:588 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:588 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:588 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:588 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:622 CTIOS1-ctios Trace: >>CG:[call.5000.46855719]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855719 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0512602886 DNIS:42551 Dialed#:45233 ConnDevID:0512602886 RCallKeyDay:151314 RCallKeyCID:206663 MsgID:eCallBeginEvent DvrKey:call.5000.46855719 ecc:(...) ICMEntUniqID:icm.151314.206663 RCallKeySeq#:2) 18:37:24:622 CTIOS1-ctios Trace: >>CG:[call.5000.46855719]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855719 ConnDevIDTyp:1 SVC#:607 SVCID:6107 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0512602886 AlrtgDevID:(null) CallngDevID:0512602886 CalldDevID:42551 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855719 Trnk#:0 TrnkGrp#:0) 18:37:24:622 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855719 18:37:24:622 CTIOS1-ctios Trace: [call.5000.46855719]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0512602886. 18:37:24:622 CTIOS1-ctios Trace: CallConnection(0512602886.1) created AgentObject (Device) for DeviceID(0512602886). 18:37:24:622 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:24:622 CTIOS1-ctios Trace: Added CallConnection(0512602886.1). 18:37:24:622 CTIOS1-ctios Trace: [call.5000.46855719]::CreateCallConnection(): CallConnection(0512602886.1) created successfully. 18:37:24:622 CTIOS1-ctios Trace: >>CG:[call.5000.46855719]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855719 ConnDevIDTyp:1 SVC#:607 SVCID:6107 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:606 SGID:6059 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0512602886 AlrtgDevID:42551 CallngDevID:0512602886 CalldDevID:42551 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855719 Trnk#:0 TrnkGrp#:0) 18:37:24:622 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855719.0512602886]:eCallBeginEvent 18:37:24:622 CTIOS1-ctios Trace: [call.5000.46855719] Found CallConnection(0512602886.1) for device 0512602886. 18:37:24:622 CTIOS1-ctios Trace: [call.5000.46855719]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42551. 18:37:24:622 CTIOS1-ctios Trace: [call.5000.46855719] CallConnection(0512602886.1) found DeviceID(42551) AgentID(48492). 18:37:24:622 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:24:622 CTIOS1-ctios Trace: Added CallConnection(0512602886.1). 18:37:24:622 CTIOS1-ctios Trace: [call.5000.46855719]::CreateCallConnection(): CallConnection(0512602886.1) created successfully. 18:37:24:622 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855719.0512602886]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:24:623 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855719.42551]:eCallBeginEvent 18:37:24:623 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855719.0512602886]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:24:623 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855719.42551]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:24:628 CTIOS1-ctios Trace: >>CG:[call.5000.46855714]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855714 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855714 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0524261064 NewConnDevID:0524261064 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855714 ecc:(...)) 18:37:24:629 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855714.0524261064]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:24:629 CTIOS1-ctios Trace: <-SND[GF-D2-3276-16-3608-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855714.51007]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:24:629 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855714.51007]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:24:714 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:1) 18:37:24:714 CTIOS1-ctios Trace: >>CG:[call.5000.46855720]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855720 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42049 ConnDevID:42049 MsgID:eCallBeginEvent DvrKey:call.5000.46855720 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105044))) 18:37:24:715 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855720 18:37:24:715 CTIOS1-ctios Trace: >>CG:[call.5000.46855720]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855720 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42049 CallngDevID:42049 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855720) 18:37:24:715 CTIOS1-ctios Trace: [call.5000.46855720] CallConnection(42049.0) found DeviceID(42049) AgentID(42299). 18:37:24:715 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:24:715 CTIOS1-ctios Trace: Added CallConnection(42049.0). 18:37:24:715 CTIOS1-ctios Trace: [call.5000.46855720]::CreateCallConnection(): CallConnection(42049.0) created successfully. 18:37:24:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:37:24:715 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:37:24:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:715 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:715 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:715 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:716 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855720.42049]:eCallBeginEvent,Msk(bf0002) 18:37:24:716 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855720.42049]:eCallBeginEvent,Msk(bf0002) 18:37:24:716 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855720.42049]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:24:716 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855720.42049]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:24:716 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:37:24:717 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:37:24:717 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:37:24:717 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:717 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:717 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:717 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:717 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:717 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:717 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:737 CTIOS1-ctios Trace: [call.5000.154709863] Found CallConnection(21158.0) for device 21158. 18:37:24:738 CTIOS1-ctios Trace: [call.5000.154709863] Found CallConnection(21158.0) for device 21158. 18:37:24:738 CTIOS1-ctios Trace: >>CG:[call.5000.154709863]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709863 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21158 RelDevID:21158 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709863) 18:37:24:738 CTIOS1-ctios Trace: >>CG:[call.5000.154709863]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709863 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:02136333633 RelDevID:02136333633 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709863) 18:37:24:738 CTIOS1-ctios Trace: >>CG:[call.5000.154709863]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709863 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:02136333633 MsgID:eCallClearedEvent DvrKey:call.5000.154709863) 18:37:24:738 CTIOS1-ctios Trace: >>CG:[agent.5000.6289]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:501 SGID:5044 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:6046 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21158 AGID:6289 AGInstr:21158 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6289 AGAvailStatus:0) 18:37:24:738 CTIOS1-ctios Trace: [agent.5000.6289]: Current Wrapup Mode = 3 18:37:24:738 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709863.02136333633]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:24:738 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709863.21158]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:24:738 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709863.02136333633]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:24:738 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709863.21158]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:24:738 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709863.02136333633]:eCallClearedEvent,Msk(3f0000) 18:37:24:739 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709863.21158]:eCallClearedEvent,Msk(3f0000) 18:37:24:739 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6289]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:24:739 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6289]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:24:740 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:0) 18:37:24:740 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:24:740 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:24:740 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:24:746 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:37:24:746 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:37:24:791 CTIOS1-ctios Trace: >>CG:[agent.5000.36157]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:635 SGID:6079 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9527 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21029 AGID:36157 AGInstr:21029 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36157 AGAvailStatus:0) 18:37:24:791 CTIOS1-ctios Trace: >>CG:[call.5000.198845464]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845464 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845464 NewConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:02135432938 NewConnDevID:02135432938 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845464 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105044))) 18:37:24:791 CTIOS1-ctios Trace: >>CG:[call.5000.198845464]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845464 ConnDevIDTyp:0 SVC#:634 SVCID:6086 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:635 SGID:6079 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21029 CallngDevID:02135432938 CalldDevID:21029 LstRedirDevID:(null) AnsDevID:21029 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845464 Trnk#:0 TrnkGrp#:0) 18:37:24:791 CTIOS1-ctios Trace: [call.5000.198845464] Found CallConnection(02135432938.1). 18:37:24:791 CTIOS1-ctios Trace: [call.5000.198845464] Found CallConnection(02135432938.1). 18:37:24:792 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36157]:eAgentStateEvent(eTalking),Msk(0) 18:37:24:792 CTIOS1-ctios Trace: <-SND[ITSD-South-2660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36157]:eAgentStateEvent(eTalking),Msk(0) 18:37:24:792 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845464.02135432938]:eCallDataUpdateEvent,Msk(bf0002) 18:37:24:792 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845464.21029]:eCallDataUpdateEvent,Msk(3f0001) 18:37:24:792 CTIOS1-ctios Trace: <-SND[ITSD-South-2660-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845464.21029]:eCallDataUpdateEvent,Msk(3f0001) 18:37:24:792 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845464.02135432938]:eCallEstablishedEvent,Msk(bf01a6) 18:37:24:792 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845464.21029]:eCallEstablishedEvent,Msk(bf01a6) 18:37:24:792 CTIOS1-ctios Trace: <-SND[ITSD-South-2660-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845464.21029]:eCallEstablishedEvent,Msk(bf01a6) 18:37:24:793 CTIOS1-ctios Trace: >>CG:[agent.5000.42148]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9855 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51098 AGID:42148 AGInstr:51098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42148 AGAvailStatus:1) 18:37:24:793 CTIOS1-ctios Trace: >>CG:[call.5000.46855721]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855721 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51098 ConnDevID:51098 MsgID:eCallBeginEvent DvrKey:call.5000.46855721 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105044))) 18:37:24:794 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855721 18:37:24:794 CTIOS1-ctios Trace: >>CG:[call.5000.46855721]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855721 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51098 CallngDevID:51098 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855721) 18:37:24:794 CTIOS1-ctios Trace: [call.5000.46855721] CallConnection(51098.0) found DeviceID(51098) AgentID(42148). 18:37:24:794 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:24:794 CTIOS1-ctios Trace: Added CallConnection(51098.0). 18:37:24:794 CTIOS1-ctios Trace: [call.5000.46855721]::CreateCallConnection(): CallConnection(51098.0) created successfully. 18:37:24:794 CTIOS1-ctios Trace: >>CG:[agent.5000.42148]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9855 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51098 AGID:42148 AGInstr:51098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42148 AGAvailStatus:0) 18:37:24:794 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:eAgentStateEvent(eTalking),Msk(0) 18:37:24:794 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42148]:eAgentStateEvent(eTalking),Msk(0) 18:37:24:794 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:794 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.42148]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:794 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855721.51098]:eCallBeginEvent,Msk(bf0002) 18:37:24:794 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855721.51098]:eCallBeginEvent,Msk(bf0002) 18:37:24:794 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855721.51098]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:24:794 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855721.51098]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:24:794 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:eAgentStateEvent(eTalking),Msk(0) 18:37:24:795 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42148]:eAgentStateEvent(eTalking),Msk(0) 18:37:24:795 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:795 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.42148]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:796 CTIOS1-ctios Trace: >>CG:[call.5000.2131420757]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420757 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420757) 18:37:24:796 CTIOS1-ctios Trace: >>CG:[call.5000.2131420757]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420757 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41152 RelDevID:41152 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420757) 18:37:24:796 CTIOS1-ctios Trace: >>CG:[call.5000.2131420757]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420757 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41152 MsgID:eCallClearedEvent DvrKey:call.5000.2131420757) 18:37:24:796 CTIOS1-ctios Trace: >>CG:[call.5000.2131420757]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420757 ConnDevIDTyp:0 ConnDevID:41152 MsgID:eCallEndEvent DvrKey:call.5000.2131420757) 18:37:24:797 CTIOS1-ctios Trace: Removed CallConnection(41152.0). 18:37:24:797 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:24:797 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420757 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:24:797 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:24:797 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420757.41152]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:24:797 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420757.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:24:797 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420757.41152]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:24:797 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420757.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:24:797 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420757.41152]:eCallClearedEvent,Msk(3f0000) 18:37:24:797 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420757.51023]:eCallClearedEvent,Msk(3f0000) 18:37:24:797 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420757.41152]:eCallEndEvent 18:37:24:797 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420757.51023]:eCallEndEvent 18:37:24:797 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:24:798 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:798 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:829 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32370756 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5916 LogdOnTimeTdy:9283 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5916 LogdOnTimeSess:9283 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:24:848 CTIOS1-ctios Trace: >>CG:[agent.5000.48514]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10685 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42121 AGID:48514 AGInstr:42121 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48514 AGAvailStatus:0) 18:37:24:848 CTIOS1-ctios Trace: >>CG:[call.5000.46855716]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855716 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855716 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0554442074 NewConnDevID:0554442074 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855716 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105044))) 18:37:24:848 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:eAgentStateEvent(eTalking),Msk(0) 18:37:24:848 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:eAgentStateEvent(eTalking),Msk(0) 18:37:24:848 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:848 CTIOS1-ctios Trace: >>CG:[call.5000.46855716]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855716 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42121 CallngDevID:0554442074 CalldDevID:42121 LstRedirDevID:(null) AnsDevID:42121 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855716 Trnk#:0 TrnkGrp#:0) 18:37:24:848 CTIOS1-ctios Trace: [call.5000.46855716] Found CallConnection(0554442074.1). 18:37:24:848 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:848 CTIOS1-ctios Trace: [call.5000.46855716] Found CallConnection(0554442074.1). 18:37:24:849 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:849 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:849 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:849 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:849 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:24:849 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855716.0554442074]:eCallDataUpdateEvent,Msk(bf0002) 18:37:24:849 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855716.42121]:eCallDataUpdateEvent,Msk(3f0001) 18:37:24:849 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855716.42121]:eCallDataUpdateEvent,Msk(3f0001) 18:37:24:849 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855716.0554442074]:eCallEstablishedEvent,Msk(bf01a6) 18:37:24:849 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855716.42121]:eCallEstablishedEvent,Msk(bf01a6) 18:37:24:849 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855716.42121]:eCallEstablishedEvent,Msk(bf01a6) 18:37:24:856 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eNotReady) 18:37:24:859 CTIOS1-ctios Trace: ->RCV[FJ8-98-C534-6200-dotNET_Sess(31914638)_EvtThd(4) a=42621][call.5000.46855424.42581]:eSetCallDataRequest 18:37:24:859 CTIOS1-ctios Trace: [call.5000.46855424.42581] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:24:859 CTIOS1-ctios Trace: <-SND[FJ8-98-C534-6200-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855424.42581]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:24:890 CTIOS1-ctios Trace: >>CG:[call.5000.46855720]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855720 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42049 RelDevID:42049 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855720) 18:37:24:890 CTIOS1-ctios Trace: >>CG:[call.5000.46855720]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855720 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42049 MsgID:eCallClearedEvent DvrKey:call.5000.46855720) 18:37:24:890 CTIOS1-ctios Trace: >>CG:[call.5000.46855720]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855720 ConnDevIDTyp:0 ConnDevID:42049 MsgID:eCallEndEvent DvrKey:call.5000.46855720) 18:37:24:890 CTIOS1-ctios Trace: Removed CallConnection(42049.0). 18:37:24:890 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855720 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:24:890 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:1) 18:37:24:891 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855720.42049]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:24:891 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855720.42049]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:24:891 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855720.42049]:eCallClearedEvent,Msk(3f0000) 18:37:24:891 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855720.42049]:eCallClearedEvent,Msk(3f0000) 18:37:24:891 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855720.42049]:eCallEndEvent 18:37:24:891 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855720.42049]:eCallEndEvent 18:37:24:891 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:24:891 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:24:891 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:891 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:891 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:891 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:891 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:891 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:892 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:921 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eQueryAgentStatisticsConf(IID:32370759 PrphID:5000 AGExt:42049 AGID:42299 AGInstr:42049 UniqObjID:agent.5000.42299 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2562 LogdOnTimeTdy:10700 NotRdyTimeTdy:1764 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:29 HdlCallsTlkTimeTdy:6143 HdlCallsTimeTdy:6304 IncCallsHldTdy:1 IncCallsHldTimeTdy:47 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1991 LogdOnTimeSess:5762 NotRdyTimeSess:196 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:16 HdlCallsTlkTimeSess:3413 HdlCallsTimeSess:3525 IncCallsHldSess:1 IncCallsHldTimeSess:47 IntCallsSess:184 IntCallsTimeSess:61 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:230 IntCallsTimeTdy:81 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:114 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:37:24:921 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eOnNewAgentStatisticsEvent 18:37:24:922 CTIOS1-ctios Trace: >>CG:[call.5000.46855424]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855424 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855424 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0515781125 CallWrpupData:1236_0800_Silent/CallDrop ,270 NewConnDevID:42581 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855424 ecc:(...)) 18:37:24:922 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855424.0515781125]:eCallDataUpdateEvent 18:37:24:922 CTIOS1-ctios Trace: >>CG:[call.5000.46855424.42581]:eSetCallDataConf(UniqObjID:call.5000.46855424.42581 MsgID:eSetCallDataConf TgtCILClntID:FJ8-98-C534-6200-dotNET_Sess(31914638)_EvtThd(4)) 18:37:24:922 CTIOS1-ctios Trace: <-SND[FJ8-98-C534-6200-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855424.42581]:eCallDataUpdateEvent 18:37:24:922 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855424.42581]:eCallDataUpdateEvent 18:37:24:932 CTIOS1-ctios Trace: >>CG:[call.5000.46855721]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855721 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51098 RelDevID:51098 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855721) 18:37:24:932 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855721.51098]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:24:932 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855721.51098]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:24:932 CTIOS1-ctios Trace: >>CG:[call.5000.46855721]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855721 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51098 MsgID:eCallClearedEvent DvrKey:call.5000.46855721) 18:37:24:932 CTIOS1-ctios Trace: >>CG:[call.5000.46855721]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855721 ConnDevIDTyp:0 ConnDevID:51098 MsgID:eCallEndEvent DvrKey:call.5000.46855721) 18:37:24:932 CTIOS1-ctios Trace: Removed CallConnection(51098.0). 18:37:24:932 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855721 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:24:932 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855721.51098]:eCallClearedEvent,Msk(3f0000) 18:37:24:932 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855721.51098]:eCallClearedEvent,Msk(3f0000) 18:37:24:933 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855721.51098]:eCallEndEvent 18:37:24:933 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855721.51098]:eCallEndEvent 18:37:24:933 CTIOS1-ctios Trace: >>CG:[agent.5000.42148]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9855 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51098 AGID:42148 AGInstr:51098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42148 AGAvailStatus:1) 18:37:24:933 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:24:933 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42148]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:24:933 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:933 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.42148]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:24:934 CTIOS1-ctios Trace: [call.5000.46855557] Found CallConnection(42754.0) for device 42754. 18:37:24:934 CTIOS1-ctios Trace: [call.5000.46855557] Found CallConnection(42754.0) for device 42754. 18:37:24:946 CTIOS1-ctios Trace: >>CG:[call.5000.46855557]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855557 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42754 RelDevID:42754 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855557) 18:37:24:946 CTIOS1-ctios Trace: >>CG:[call.5000.46855557]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855557 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9103335279006 RelDevID:9103335279006 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855557) 18:37:24:946 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855557.9103335279006]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:24:946 CTIOS1-ctios Trace: >>CG:[call.5000.46855557]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855557 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:9103335279006 MsgID:eCallClearedEvent DvrKey:call.5000.46855557) 18:37:24:946 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855557.42754]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:24:946 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855557.9103335279006]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:24:946 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855557.42754]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:24:946 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855557.9103335279006]:eCallClearedEvent,Msk(3f0000) 18:37:24:947 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855557.42754]:eCallClearedEvent,Msk(3f0000) 18:37:24:951 CTIOS1-ctios Trace: >>CG:[agent.5000.46110]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:420 SGID:8583 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9356 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42754 AGID:46110 AGInstr:42754 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46110 AGAvailStatus:0) 18:37:24:951 CTIOS1-ctios Trace: [agent.5000.46110]: Current Wrapup Mode = 3 18:37:24:951 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46110]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:24:951 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46110]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:24:952 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46110]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:24:962 CTIOS1-ctios Trace: >>CG:[agent.5000.42148]:eQueryAgentStatisticsConf(IID:32370760 PrphID:5000 AGExt:51098 AGID:42148 AGInstr:51098 UniqObjID:agent.5000.42148 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5008 LogdOnTimeTdy:8352 NotRdyTimeTdy:1077 AGOutCallsTdy:5 AGOutCallsTlkTimeTdy:5 AGOutCallsTimeTdy:5 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:12 HdlCallsTlkTimeTdy:2087 HdlCallsTimeTdy:2217 IncCallsHldTdy:2 IncCallsHldTimeTdy:7 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5008 LogdOnTimeSess:8352 NotRdyTimeSess:1077 AGOutCallsSess:5 AGOutCallsTlkTimeSess:5 AGOutCallsTimeSess:5 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:12 HdlCallsTlkTimeSess:2087 HdlCallsTimeSess:2217 IncCallsHldSess:2 IncCallsHldTimeSess:7 IntCallsSess:207 IntCallsTimeSess:58 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:207 IntCallsTimeTdy:58 HdlCallsAftCallTimeSess:123 HdlCallsAftCallTimeTdy:123 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:37:24:962 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42148]:eOnNewAgentStatisticsEvent 18:37:24:981 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42079 ANI:04235410189 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206708 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206708 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7990025) 18:37:24:981 CTIOS1-ctios Trace: [call.5000.46855609] Found CallConnection(42669.0) for device 42669. 18:37:24:982 CTIOS1-ctios Trace: [call.5000.46855609] Found CallConnection(42669.0) for device 42669. 18:37:24:982 CTIOS1-ctios Trace: >>CG:[call.5000.46855609]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855609 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42669 RelDevID:42669 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855609) 18:37:24:982 CTIOS1-ctios Trace: >>CG:[call.5000.46855609]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855609 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9103329511786 RelDevID:9103329511786 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855609) 18:37:24:983 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855609.9103329511786]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:24:983 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855609.42669]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:24:983 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855609.42669]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:24:983 CTIOS1-ctios Trace: >>CG:[call.5000.46855609]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855609 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:9103329511786 MsgID:eCallClearedEvent DvrKey:call.5000.46855609) 18:37:24:983 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855609.9103329511786]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:24:983 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855609.42669]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:24:983 CTIOS1-ctios Trace: >>CG:[agent.5000.48661]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:420 SGID:8583 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10881 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42669 AGID:48661 AGInstr:42669 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48661 AGAvailStatus:0) 18:37:24:983 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855609.42669]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:24:983 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855609.9103329511786]:eCallClearedEvent,Msk(3f0000) 18:37:24:983 CTIOS1-ctios Trace: [agent.5000.48661]: Current Wrapup Mode = 3 18:37:24:983 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855609.42669]:eCallClearedEvent,Msk(3f0000) 18:37:24:983 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855609.42669]:eCallClearedEvent,Msk(3f0000) 18:37:24:983 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:24:983 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48661]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:24:983 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:24:984 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:24:984 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:24:984 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:24:984 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:24:984 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:24:984 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:24:984 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48661]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:24:984 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:25:005 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:0) 18:37:25:006 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:25:006 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:25:006 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:25:006 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:25:006 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:25:006 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:25:006 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:25:006 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:25:006 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:25:010 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:37:25:011 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:37:25:011 CTIOS1-ctios Trace: >>CG:[agent.5000.48843]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42079 AGID:48843 AGInstr:42079 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48843 AGAvailStatus:0) 18:37:25:011 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48843]:eAgentStateEvent(eReserved),Msk(0) 18:37:25:011 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48843]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:25:011 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48843]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:25:011 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48843]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:25:011 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48843]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:25:011 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48843]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:25:011 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48843]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:25:012 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48843]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:25:012 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48843]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:25:012 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48843]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:25:012 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48843]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:25:012 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48843]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:25:048 CTIOS1-ctios Trace: >>CG:[call.5000.46855722]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855722 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:04235410189 DNIS:42079 Dialed#:45233 ConnDevID:04235410189 RCallKeyDay:151314 RCallKeyCID:206708 MsgID:eCallBeginEvent DvrKey:call.5000.46855722 ecc:(...) ICMEntUniqID:icm.151314.206708 RCallKeySeq#:2) 18:37:25:048 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855722 18:37:25:048 CTIOS1-ctios Trace: >>CG:[call.5000.46855722]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855722 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:04235410189 AlrtgDevID:(null) CallngDevID:04235410189 CalldDevID:42079 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855722 Trnk#:0 TrnkGrp#:0) 18:37:25:048 CTIOS1-ctios Trace: [call.5000.46855722]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 04235410189. 18:37:25:048 CTIOS1-ctios Trace: CallConnection(04235410189.1) created AgentObject (Device) for DeviceID(04235410189). 18:37:25:048 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:25:048 CTIOS1-ctios Trace: Added CallConnection(04235410189.1). 18:37:25:048 CTIOS1-ctios Trace: [call.5000.46855722]::CreateCallConnection(): CallConnection(04235410189.1) created successfully. 18:37:25:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855722.04235410189]:eCallBeginEvent 18:37:25:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855722.04235410189]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:25:049 CTIOS1-ctios Trace: >>CG:[call.5000.46855722]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855722 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:04235410189 AlrtgDevID:42079 CallngDevID:04235410189 CalldDevID:42079 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855722 Trnk#:0 TrnkGrp#:0) 18:37:25:049 CTIOS1-ctios Trace: [call.5000.46855722] Found CallConnection(04235410189.1) for device 04235410189. 18:37:25:049 CTIOS1-ctios Trace: [call.5000.46855722]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42079. 18:37:25:049 CTIOS1-ctios Trace: [call.5000.46855722] CallConnection(04235410189.1) found DeviceID(42079) AgentID(48843). 18:37:25:049 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:25:049 CTIOS1-ctios Trace: Added CallConnection(04235410189.1). 18:37:25:049 CTIOS1-ctios Trace: [call.5000.46855722]::CreateCallConnection(): CallConnection(04235410189.1) created successfully. 18:37:25:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855722.42079]:eCallBeginEvent 18:37:25:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855722.04235410189]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:25:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855722.42079]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:25:085 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eAvailable) 18:37:25:089 CTIOS1-ctios Trace: [call.5000.46855357] Found CallConnection(42094.0) for device 42094. 18:37:25:090 CTIOS1-ctios Trace: [call.5000.46855357] Found CallConnection(42094.0) for device 42094. 18:37:25:091 CTIOS1-ctios Trace: >>CG:[call.5000.46855357]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855357 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42094 RelDevID:42094 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855357) 18:37:25:091 CTIOS1-ctios Trace: >>CG:[call.5000.46855357]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855357 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0515177248 RelDevID:0515177248 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855357) 18:37:25:091 CTIOS1-ctios Trace: >>CG:[call.5000.46855357]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855357 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0515177248 MsgID:eCallClearedEvent DvrKey:call.5000.46855357) 18:37:25:091 CTIOS1-ctios Trace: >>CG:[agent.5000.5263]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:8087 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42094 AGID:5263 AGInstr:42094 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.5263 AGAvailStatus:0) 18:37:25:091 CTIOS1-ctios Trace: [agent.5000.5263]: Current Wrapup Mode = 3 18:37:25:091 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855357.0515177248]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:25:091 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855357.42094]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:25:091 CTIOS1-ctios Trace: <-SND[FL3-83-D58A-5644-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855357.42094]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:25:091 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855357.0515177248]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:25:091 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855357.42094]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:25:091 CTIOS1-ctios Trace: <-SND[FL3-83-D58A-5644-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855357.42094]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:25:091 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855357.0515177248]:eCallClearedEvent,Msk(3f0000) 18:37:25:092 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855357.42094]:eCallClearedEvent,Msk(3f0000) 18:37:25:092 CTIOS1-ctios Trace: <-SND[FL3-83-D58A-5644-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855357.42094]:eCallClearedEvent,Msk(3f0000) 18:37:25:092 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5263]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:25:092 CTIOS1-ctios Trace: <-SND[FL3-83-D58A-5644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5263]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:25:092 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5263]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:25:092 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5263]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:25:092 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5263]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:25:092 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5263]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:25:092 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5263]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:25:092 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5263]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:25:092 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5263]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:25:103 CTIOS1-ctios Trace: ->RCV[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4) a=3816][agent.5000.3816]:eSetAgentStateRequest(eNotReady) 18:37:25:146 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:1) 18:37:25:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:25:146 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:25:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:146 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:37:25:146 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:37:25:160 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eAvailable) 18:37:25:219 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:1) 18:37:25:220 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:25:220 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:25:220 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:220 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:37:25:220 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:220 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:220 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:220 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:221 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:221 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:221 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:37:25:252 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:6137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42133 AGID:3816 AGInstr:42133 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3816 AGAvailStatus:0) 18:37:25:252 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:25:252 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:25:252 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:25:252 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:25:253 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:25:253 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:25:253 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:25:253 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:25:253 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eSetAgentStateConf(UniqObjID:agent.5000.3816 MsgID:eSetAgentStateConf TgtCILClntID:GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)) 18:37:25:253 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:25:253 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eSetAgentStateConf 18:37:25:263 CTIOS1-ctios Trace: ->RCV[ITSD-South-7936-dotNET_Sess(31914638)_EvtThd(4) a=36395][agent.5000.36395]:eSetAgentStateRequest(eNotReady) 18:37:25:290 CTIOS1-ctios Trace: [call.5000.198845464] Found CallConnection(21029.0) for device 21029. 18:37:25:294 CTIOS1-ctios Trace: [call.5000.198845464] Found CallConnection(21029.0) for device 21029. 18:37:25:323 CTIOS1-ctios Trace: >>CG:[call.5000.198845398]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845398 ConnDevIDTyp:0 ConnDevID:21247 MsgID:eCallEndEvent DvrKey:call.5000.198845398) 18:37:25:324 CTIOS1-ctios Trace: Removed CallConnection(3222947803.1). 18:37:25:324 CTIOS1-ctios Trace: Removed CallConnection(21247.0). 18:37:25:324 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845398 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:25:324 CTIOS1-ctios Trace: >>CG:[agent.5000.36395]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:2306 SGState:2 SessID:0 MRDID:1 ICMAGID:10982 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21247 AGID:36395 AGInstr:21247 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36395 AGAvailStatus:0) 18:37:25:324 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845398.3222947803]:eCallEndEvent 18:37:25:324 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845398.21247]:eCallEndEvent 18:37:25:324 CTIOS1-ctios Trace: <-SND[ITSD-South-7936-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845398.21247]:eCallEndEvent 18:37:25:324 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36395]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:25:324 CTIOS1-ctios Trace: <-SND[ITSD-South-7936-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36395]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:25:325 CTIOS1-ctios Trace: >>CG:[agent.5000.36395]:eSetAgentStateConf(UniqObjID:agent.5000.36395 MsgID:eSetAgentStateConf TgtCILClntID:ITSD-South-7936-dotNET_Sess(31914638)_EvtThd(4)) 18:37:25:325 CTIOS1-ctios Trace: <-SND[ITSD-South-7936-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36395]:eSetAgentStateConf 18:37:25:354 CTIOS1-ctios Trace: >>CG:[agent.5000.36395]:eQueryAgentStatisticsConf(IID:32370765 PrphID:5000 AGExt:21247 AGID:36395 AGInstr:21247 UniqObjID:agent.5000.36395 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:495 LogdOnTimeTdy:5849 NotRdyTimeTdy:987 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:22 HdlCallsTlkTimeTdy:3706 HdlCallsTimeTdy:4341 IncCallsHldTdy:2 IncCallsHldTimeTdy:449 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:495 LogdOnTimeSess:5849 NotRdyTimeSess:987 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:22 HdlCallsTlkTimeSess:3706 HdlCallsTimeSess:4341 IncCallsHldSess:2 IncCallsHldTimeSess:449 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:186 HdlCallsAftCallTimeTdy:186 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:37:25:354 CTIOS1-ctios Trace: <-SND[ITSD-South-7936-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36395]:eOnNewAgentStatisticsEvent 18:37:25:354 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845464.21029]:eSetCallDataRequest 18:37:25:401 CTIOS1-ctios Trace: [call.5000.46855716] Found CallConnection(42121.0) for device 42121. 18:37:25:406 CTIOS1-ctios Trace: >>CG:[call.5000.46855723]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855723 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:9703002017513 DNIS:21059 ConnDevID:9703002017513 MsgID:eCallBeginEvent DvrKey:call.5000.46855723) 18:37:25:406 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855723 18:37:25:406 CTIOS1-ctios Trace: >>CG:[call.5000.46855723]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855723 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9703002017513 AlrtgDevID:(null) CallngDevID:9703002017513 CalldDevID:21059 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855723 Trnk#:0 TrnkGrp#:0) 18:37:25:406 CTIOS1-ctios Trace: [call.5000.46855723]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9703002017513. 18:37:25:406 CTIOS1-ctios Trace: CallConnection(9703002017513.1) created AgentObject (Device) for DeviceID(9703002017513). 18:37:25:406 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:25:406 CTIOS1-ctios Trace: Added CallConnection(9703002017513.1). 18:37:25:406 CTIOS1-ctios Trace: [call.5000.46855723]::CreateCallConnection(): CallConnection(9703002017513.1) created successfully. 18:37:25:406 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855723.9703002017513]:eCallBeginEvent 18:37:25:406 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855723.9703002017513]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:25:406 CTIOS1-ctios Trace: >>CG:[call.5000.46855723]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855723 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:401 SGID:11225 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:9703002017513 AlrtgDevID:21059 CallngDevID:9703002017513 CalldDevID:21059 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855723 Trnk#:0 TrnkGrp#:0) 18:37:25:406 CTIOS1-ctios Trace: [call.5000.46855723] Found CallConnection(9703002017513.1) for device 9703002017513. 18:37:25:406 CTIOS1-ctios Trace: [call.5000.46855723]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21059. 18:37:25:406 CTIOS1-ctios Trace: [call.5000.46855723] CallConnection(9703002017513.1) found DeviceID(21059) AgentID(055146). 18:37:25:406 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:25:406 CTIOS1-ctios Trace: Added CallConnection(9703002017513.1). 18:37:25:406 CTIOS1-ctios Trace: [call.5000.46855723]::CreateCallConnection(): CallConnection(9703002017513.1) created successfully. 18:37:25:406 CTIOS1-ctios Trace: [call.5000.2131420705.21059] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:37:25:407 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855723.21059]:eCallBeginEvent 18:37:25:407 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855723.9703002017513]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:25:407 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855723.21059]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:37:25:415 CTIOS1-ctios Trace: >>CG:[call.5000.198845464]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845464 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845464 NewConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:02135432938 NewConnDevID:02135432938 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845464 ecc:(...)) 18:37:25:415 CTIOS1-ctios Trace: >>CG:[call.5000.198845464.21029]:eSetCallDataConf(UniqObjID:call.5000.198845464.21029 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:25:415 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845464.02135432938]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:25:415 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845464.21029]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:25:415 CTIOS1-ctios Trace: <-SND[ITSD-South-2660-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845464.21029]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:25:438 CTIOS1-ctios Trace: [call.5000.46855716] Found CallConnection(42121.0) for device 42121. 18:37:25:462 CTIOS1-ctios Trace: ->RCV[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4) a=3816][agent.5000.3816]:eSetAgentStateRequest(eAvailable) 18:37:25:468 CTIOS1-ctios Trace: >>CG:[call.5000.46855723]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855723 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855723 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5083 QryRuleID:5086 ANI:703002017513 ConnDevID:9703002017513 NewConnDevID:9703002017513 RCallKeyDay:151314 RCallKeyCID:202399 CustPh#:703002017513 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855723 ecc:(...) ICMEntUniqID:icm.151314.202399 RCallKeySeq#:1) 18:37:25:469 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855723.9703002017513]:eCallDataUpdateEvent,Msk(bf0002) 18:37:25:469 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855723.21059]:eCallDataUpdateEvent,Msk(3c0001) 18:37:25:489 CTIOS1-ctios Trace: [call.5000.46855387] Found CallConnection(42511.0) for device 42511. 18:37:25:491 CTIOS1-ctios Trace: [call.5000.46855387] Found CallConnection(42511.0) for device 42511. 18:37:25:491 CTIOS1-ctios Trace: >>CG:[call.5000.46855387]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855387 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42511 RelDevID:42511 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855387) 18:37:25:491 CTIOS1-ctios Trace: >>CG:[call.5000.46855387]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855387 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3365190213 RelDevID:3365190213 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855387) 18:37:25:491 CTIOS1-ctios Trace: >>CG:[call.5000.46855387]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855387 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3365190213 MsgID:eCallClearedEvent DvrKey:call.5000.46855387) 18:37:25:491 CTIOS1-ctios Trace: >>CG:[agent.5000.48520]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10691 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42511 AGID:48520 AGInstr:42511 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48520 AGAvailStatus:0) 18:37:25:491 CTIOS1-ctios Trace: [agent.5000.48520]: Current Wrapup Mode = 3 18:37:25:491 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855387.3365190213]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:25:492 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855387.42511]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:25:492 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855387.42511]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:25:492 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855387.3365190213]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:25:492 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855387.42511]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:25:492 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855387.42511]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:25:492 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855387.3365190213]:eCallClearedEvent,Msk(3f0000) 18:37:25:492 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855387.42511]:eCallClearedEvent,Msk(3f0000) 18:37:25:492 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855387.42511]:eCallClearedEvent,Msk(3f0000) 18:37:25:492 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48520]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:25:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:25:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:25:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:25:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:25:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:25:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:25:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:25:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:25:493 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48520]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:25:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:25:496 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eNotReady) 18:37:25:523 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42133 AGID:3816 AGInstr:42133 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3816 AGAvailStatus:1) 18:37:25:523 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:25:523 CTIOS1-ctios Trace: ->RCV[ITSD-South-3172-dotNET_Sess(31914638)_EvtThd(4) a=30480][agent.5000.30480]:eSetAgentStateRequest(eAvailable) 18:37:25:523 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:25:523 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:523 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:524 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:524 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:524 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:524 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:524 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:524 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eSetAgentStateConf(UniqObjID:agent.5000.3816 MsgID:eSetAgentStateConf TgtCILClntID:GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)) 18:37:25:524 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eSetAgentStateConf 18:37:25:562 CTIOS1-ctios Trace: >>CG:[call.5000.46855723]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855723 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855723 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5083 QryRuleID:5086 ConnDevID:9703002017513 NewConnDevID:9703002017513 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855723 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105045))) 18:37:25:563 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855723.9703002017513]:eCallDataUpdateEvent,Msk(bf0002) 18:37:25:563 CTIOS1-ctios Trace: >>CG:[call.5000.46855723]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855723 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:401 SGID:11225 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:21059 CallngDevID:9703002017513 CalldDevID:21059 LstRedirDevID:(null) AnsDevID:21059 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855723 Trnk#:0 TrnkGrp#:0) 18:37:25:563 CTIOS1-ctios Trace: [call.5000.46855723] Found CallConnection(9703002017513.1). 18:37:25:563 CTIOS1-ctios Trace: [call.5000.46855723] Found CallConnection(9703002017513.1). 18:37:25:563 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855723.21059]:eCallDataUpdateEvent,Msk(3c0001) 18:37:25:563 CTIOS1-ctios Trace: [call.5000.2131420705.21059] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1800 18:37:25:563 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855723.9703002017513]:eCallEstablishedEvent,Msk(bf01a6) 18:37:25:563 CTIOS1-ctios Trace: [call.5000.2131420705.21059] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1a40 18:37:25:563 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855723.21059]:eCallEstablishedEvent,Msk(3c1a40) 18:37:25:584 CTIOS1-ctios Trace: >>CG:[call.5000.154709827]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709827 ConnDevIDTyp:0 ConnDevID:21055 MsgID:eCallEndEvent DvrKey:call.5000.154709827) 18:37:25:585 CTIOS1-ctios Trace: Removed CallConnection(003411455605.1). 18:37:25:585 CTIOS1-ctios Trace: Removed CallConnection(21055.0). 18:37:25:585 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709827 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:25:585 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709827.003411455605]:eCallEndEvent 18:37:25:585 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709827.21055]:eCallEndEvent 18:37:25:585 CTIOS1-ctios Trace: <-SND[ITSD-South-3172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709827.21055]:eCallEndEvent 18:37:25:585 CTIOS1-ctios Trace: >>CG:[agent.5000.30480]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9737 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21055 AGID:30480 AGInstr:21055 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30480 AGAvailStatus:1) 18:37:25:585 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30480]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:25:585 CTIOS1-ctios Trace: <-SND[ITSD-South-3172-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30480]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:25:585 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30480]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:586 CTIOS1-ctios Trace: >>CG:[agent.5000.30480]:eSetAgentStateConf(UniqObjID:agent.5000.30480 MsgID:eSetAgentStateConf TgtCILClntID:ITSD-South-3172-dotNET_Sess(31914638)_EvtThd(4)) 18:37:25:586 CTIOS1-ctios Trace: <-SND[ITSD-South-3172-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30480]:eSetAgentStateConf 18:37:25:591 CTIOS1-ctios Trace: [call.5000.46855723] Found CallConnection(21059.0) for device 21059. 18:37:25:595 CTIOS1-ctios Trace: [call.5000.46855723] Found CallConnection(21059.0) for device 21059. 18:37:25:615 CTIOS1-ctios Trace: >>CG:[agent.5000.30480]:eQueryAgentStatisticsConf(IID:32370770 PrphID:5000 AGExt:21055 AGID:30480 AGInstr:21055 UniqObjID:agent.5000.30480 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1391 LogdOnTimeTdy:9387 NotRdyTimeTdy:1154 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:52 HdlCallsTlkTimeTdy:6060 HdlCallsTimeTdy:6784 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1391 LogdOnTimeSess:9387 NotRdyTimeSess:1154 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:52 HdlCallsTlkTimeSess:6060 HdlCallsTimeSess:6784 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:724 HdlCallsAftCallTimeTdy:724 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:37:25:615 CTIOS1-ctios Trace: <-SND[ITSD-South-3172-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30480]:eOnNewAgentStatisticsEvent 18:37:25:633 CTIOS1-ctios Trace: >>CG:[agent.5000.48492]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:606 SGID:6059 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10563 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42551 AGID:48492 AGInstr:42551 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48492 AGAvailStatus:0) 18:37:25:633 CTIOS1-ctios Trace: >>CG:[call.5000.46855719]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855719 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855719 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0512602886 NewConnDevID:0512602886 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855719 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105045))) 18:37:25:633 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:eAgentStateEvent(eTalking),Msk(0) 18:37:25:634 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:25:634 CTIOS1-ctios Trace: >>CG:[call.5000.46855719]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855719 ConnDevIDTyp:0 SVC#:607 SVCID:6107 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:606 SGID:6059 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42551 CallngDevID:0512602886 CalldDevID:42551 LstRedirDevID:(null) AnsDevID:42551 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855719 Trnk#:0 TrnkGrp#:0) 18:37:25:634 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:25:634 CTIOS1-ctios Trace: [call.5000.46855719] Found CallConnection(0512602886.1). 18:37:25:634 CTIOS1-ctios Trace: [call.5000.46855719] Found CallConnection(0512602886.1). 18:37:25:634 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:25:634 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:25:634 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:25:634 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:25:634 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:25:634 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48492]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:25:634 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:25:635 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855719.0512602886]:eCallDataUpdateEvent,Msk(bf0002) 18:37:25:635 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855719.42551]:eCallDataUpdateEvent,Msk(3f0001) 18:37:25:635 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855719.0512602886]:eCallEstablishedEvent,Msk(bf01a6) 18:37:25:635 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855719.42551]:eCallEstablishedEvent,Msk(bf01a6) 18:37:25:645 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:0) 18:37:25:645 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:25:646 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:25:646 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:25:646 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:37:25:646 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:25:646 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:25:646 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:25:646 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:25:646 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:25:646 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:25:646 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:37:25:658 CTIOS1-ctios Trace: >>CG:[call.5000.2131420705]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420705 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21059 RelDevID:21059 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420705) 18:37:25:658 CTIOS1-ctios Trace: [call.5000.2131420705.21059] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:37:25:658 CTIOS1-ctios Trace: [call.5000.46855723.21059] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:37:25:658 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420705.41231]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:25:658 CTIOS1-ctios Trace: >>CG:[call.5000.2131420705]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420705 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41231 RelDevID:41231 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420705) 18:37:25:658 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420705.21059]:eCallConnectionClearedEvent,Msk(3c0000) 18:37:25:658 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420705.41231]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:25:658 CTIOS1-ctios Trace: >>CG:[call.5000.2131420705]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420705 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41231 MsgID:eCallClearedEvent DvrKey:call.5000.2131420705) 18:37:25:658 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420705.21059]:eCallConnectionClearedEvent,Msk(3c0000) 18:37:25:659 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420705.41231]:eCallClearedEvent,Msk(3f0000) 18:37:25:659 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420705.21059]:eCallClearedEvent,Msk(3c0000) 18:37:25:661 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eNotReady) 18:37:25:664 CTIOS1-ctios Trace: >>CG:[call.5000.2131420705]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420705 ConnDevIDTyp:0 ConnDevID:41231 MsgID:eCallEndEvent DvrKey:call.5000.2131420705) 18:37:25:664 CTIOS1-ctios Trace: [call.5000.2131420705.21059] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:37:25:664 CTIOS1-ctios Trace: [call.5000.46855723.21059] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:37:25:664 CTIOS1-ctios Trace: Removed CallConnection(41231.0). 18:37:25:664 CTIOS1-ctios Trace: Removed CallConnection(21059.0). 18:37:25:664 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420705 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:25:664 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420705.41231]:eCallEndEvent 18:37:25:664 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420705.21059]:eCallEndEvent 18:37:25:674 CTIOS1-ctios Trace: >>CG:[call.5000.46855716]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855716 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855716 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0554442074 NewConnDevID:0554442074 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855716 ecc:(...)) 18:37:25:674 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855716.0554442074]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:25:675 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855716.42121]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:25:675 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855716.42121]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:25:687 CTIOS1-ctios Trace: ->RCV[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4) a=48656][call.5000.46855649.42528]:eSetCallDataRequest 18:37:25:687 CTIOS1-ctios Trace: [call.5000.46855649.42528] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:25:687 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855649.42528]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:25:702 CTIOS1-ctios Trace: >>CG:[agent.5000.055146]:eQueryAgentStatisticsConf(IID:32370772 PrphID:5000 AGExt:21059 AGID:055146 AGInstr:21059 UniqObjID:agent.5000.055146 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:331 LogdOnTimeTdy:5396 NotRdyTimeTdy:512 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:331 LogdOnTimeSess:5396 NotRdyTimeSess:512 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:2 IntCallsTimeSess:7 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:2 IntCallsTimeTdy:7 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:29 AutoOutCallsTlkTimeSess:1820 AutoOutCallsTimeSess:3525 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:29 AutoOutCallsTlkTimeTdy:1820 AutoOutCallsTimeTdy:3525 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTi 18:37:25:735 CTIOS1-ctios Trace: >>CG:[agent.5000.6635]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9158 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21174 AGID:6635 AGInstr:21174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6635 AGAvailStatus:0) 18:37:25:735 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:25:735 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:25:747 CTIOS1-ctios Trace: >>CG:[call.5000.46855649]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855649 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855649 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81155 ConnDevID:03056165834 CallWrpupData:1236_0800_789_789 EVO Activation ,112 NewConnDevID:42528 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855649 ecc:(...)) 18:37:25:747 CTIOS1-ctios Trace: >>CG:[call.5000.46855649.42528]:eSetCallDataConf(UniqObjID:call.5000.46855649.42528 MsgID:eSetCallDataConf TgtCILClntID:FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)) 18:37:25:747 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855649.03056165834]:eCallDataUpdateEvent 18:37:25:747 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855649.42528]:eCallDataUpdateEvent 18:37:25:747 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855649.42528]:eCallDataUpdateEvent 18:37:25:754 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.46855723.21059]:eSetCallDataRequest 18:37:25:779 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:37:25:779 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:37:25:779 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:25:779 CTIOS1-ctios Trace: >>CG:[call.5000.46855728]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855728 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46855728 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105045))) 18:37:25:779 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855728 18:37:25:779 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:25:779 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:25:779 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:25:779 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:25:779 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:25:780 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:25:780 CTIOS1-ctios Trace: >>CG:[call.5000.46855728]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855728 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855728) 18:37:25:780 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:37:25:780 CTIOS1-ctios Trace: [call.5000.46855728] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:37:25:780 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:25:780 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:37:25:780 CTIOS1-ctios Trace: [call.5000.46855728]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:37:25:780 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855728.42062]:eCallBeginEvent,Msk(bf0002) 18:37:25:780 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855728.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:25:780 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:37:25:780 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:25:780 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:25:780 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:25:780 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:25:781 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:25:781 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:25:781 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:25:786 CTIOS1-ctios Trace: ->RCV[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4) a=48656][agent.5000.48656]:eEmergencyCallRequest 18:37:25:797 CTIOS1-ctios Trace: [call.5000.46855684] Found CallConnection(51084.0) for device 51084. 18:37:25:798 CTIOS1-ctios Trace: >>CG:[call.5000.46855684]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855684 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:9752 SGID:5000 AnsDevTyp:70 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 ConnDevID:0715618734 CallngDevID:51084 CalldDevID:990715618734 LstRedirDevID:(null) AnsDevID:0715618734 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855684 Trnk#:0 TrnkGrp#:0) 18:37:25:798 CTIOS1-ctios Trace: [call.5000.46855684] Found CallConnection(51084.0). 18:37:25:798 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855684.51084]:eCallEstablishedEvent,Msk(bf01a6) 18:37:25:820 CTIOS1-ctios Trace: >>CG:[call.5000.46855723]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855723 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855723 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5083 QryRuleID:5086 ConnDevID:9703002017513 NewConnDevID:9703002017513 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855723 ecc:(...)) 18:37:25:820 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855723.9703002017513]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:25:820 CTIOS1-ctios Trace: >>CG:[call.5000.46855723.21059]:eSetCallDataConf(UniqObjID:call.5000.46855723.21059 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:25:821 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855723.21059]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:25:821 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:37:25:821 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:37:25:821 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:25:821 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:25:821 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:25:821 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:37:25:825 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eAvailable) 18:37:25:842 CTIOS1-ctios Trace: [call.5000.46855684] Found CallConnection(51084.0) for device 51084. 18:37:25:857 CTIOS1-ctios Trace: >>CG:[agent.5000.48656]:eControlFailureConf(22):The object is in the incorrect state for the request. PeriphErr:10103(FailCode:22 PrphErrCode:10103 UniqObjID:agent.5000.48656 MsgID:eControlFailureConf MsgTyp:eEmergencyCallRequest TgtCILClntID:FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)) 18:37:25:857 CTIOS1-ctios Trace: [SYSTEM]SB:CONTROL_FAILURE_CONF,Object(agent.5000.48656) Type(agent) REMAINS in object map, FailureCode:22=The object is in the incorrect state for the request.,PeripheralErrorCode:10103,TargetClientID:FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4). 18:37:25:857 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48656]:eControlFailureConf(22):The object is in the incorrect state for the request. PeriphErr:10103 18:37:25:872 CTIOS1-ctios Trace: >>CG:[call.5000.46855557]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855557 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855557 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ConnDevID:9103335279006 CallWrpupData:ITMS_1260_DXXMediaIssue ,103 NewConnDevID:42754 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855557 ecc:(...)) 18:37:25:872 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855557.9103335279006]:eCallDataUpdateEvent 18:37:25:872 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855557.42754]:eCallDataUpdateEvent 18:37:25:881 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207114 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207114 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990667) 18:37:25:881 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207115 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207115 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990668) 18:37:25:884 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:1) 18:37:25:884 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:25:884 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:25:885 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:885 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:885 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:885 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:885 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:885 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:885 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:37:25:885 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:885 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:37:25:911 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:25:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:25:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:25:912 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:25:912 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:25:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:25:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:25:912 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:25:952 CTIOS1-ctios Trace: >>CG:[call.5000.46855728]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855728 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855728) 18:37:25:952 CTIOS1-ctios Trace: >>CG:[call.5000.46855728]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855728 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46855728) 18:37:25:952 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855728.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:25:952 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855728.42062]:eCallClearedEvent,Msk(3f0000) 18:37:25:952 CTIOS1-ctios Trace: >>CG:[call.5000.46855728]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855728 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46855728) 18:37:25:953 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:37:25:953 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855728 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:25:953 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:37:25:953 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855728.42062]:eCallEndEvent 18:37:25:953 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:25:953 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:953 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:953 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:953 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:953 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:953 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:954 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:25:983 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32370777 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4261 LogdOnTimeTdy:16762 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2726 LogdOnTimeSess:4630 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:308 IntCallsTimeSess:105 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:318 IntCallsTimeTdy:107 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:37:26:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420759]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420759 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41187 ConnDevID:41187 MsgID:eCallBeginEvent DvrKey:call.5000.2131420759) 18:37:26:042 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420759 18:37:26:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420759]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420759 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41187 CallngDevID:41187 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420759) 18:37:26:042 CTIOS1-ctios Trace: [call.5000.2131420759] CallConnection(41187.0) found DeviceID(41187) AgentID(). 18:37:26:043 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:26:043 CTIOS1-ctios Trace: Added CallConnection(41187.0). 18:37:26:043 CTIOS1-ctios Trace: [call.5000.2131420759]::CreateCallConnection(): CallConnection(41187.0) created successfully. 18:37:26:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420759.41187]:eCallBeginEvent,Msk(bf0002) 18:37:26:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420759.41187]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:26:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420759]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420759 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420759 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41187 NewConnDevID:41187 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420759) 18:37:26:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420759]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420759 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41187 CallngDevID:41187 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420759) 18:37:26:044 CTIOS1-ctios Trace: [call.5000.2131420759] Found CallConnection(41187.0) for device 41187. 18:37:26:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420759]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420759 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420759 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41187 NewConnDevID:41187 RCallKeyDay:151314 RCallKeyCID:207114 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420759 ICMEntUniqID:icm.151314.207114 RCallKeySeq#:1) 18:37:26:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420759]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420759 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41187 AlrtgDevID: CallngDevID:41187 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420759 Trnk#:0 TrnkGrp#:0) 18:37:26:044 CTIOS1-ctios Trace: [call.5000.2131420759] Found CallConnection(41187.0) for device 41187. 18:37:26:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420759.41187]:eCallDataUpdateEvent,Msk(bf0002) 18:37:26:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420759.41187]:eCallOriginatedEvent,Msk(bf0002) 18:37:26:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420759.41187]:eCallDataUpdateEvent,Msk(bf0002) 18:37:26:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420759.41187]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:26:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420759]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420759 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41187 AlrtgDevID:51023 CallngDevID:41187 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420759 Trnk#:0 TrnkGrp#:0) 18:37:26:047 CTIOS1-ctios Trace: [call.5000.2131420759] Found CallConnection(41187.0) for device 41187. 18:37:26:047 CTIOS1-ctios Trace: [call.5000.2131420759]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:26:047 CTIOS1-ctios Trace: [call.5000.2131420759] CallConnection(41187.0) found DeviceID(51023) AgentID(33632). 18:37:26:047 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:26:047 CTIOS1-ctios Trace: Added CallConnection(41187.0). 18:37:26:047 CTIOS1-ctios Trace: [call.5000.2131420759]::CreateCallConnection(): CallConnection(41187.0) created successfully. 18:37:26:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420759]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420759 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420759 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41187 NewConnDevID:41187 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420759 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105045))) 18:37:26:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420759]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420759 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41187 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420759 Trnk#:0 TrnkGrp#:0) 18:37:26:047 CTIOS1-ctios Trace: [call.5000.2131420759] Found CallConnection(41187.0). 18:37:26:047 CTIOS1-ctios Trace: [call.5000.2131420759] Found CallConnection(41187.0). 18:37:26:047 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:26:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420759]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420759 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420759) 18:37:26:048 CTIOS1-ctios Trace: [call.5000.2131420759] Found CallConnection(51023.0). 18:37:26:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420759.51023]:eCallBeginEvent 18:37:26:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420759.41187]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:26:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420759.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:26:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420759.41187]:eCallDataUpdateEvent,Msk(bf0002) 18:37:26:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420759.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:26:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420759.41187]:eCallEstablishedEvent,Msk(bf01a6) 18:37:26:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420759.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:26:048 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:26:048 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:26:048 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:26:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420759.41187]: eCallHeldEvent,Msk(bf0126) 18:37:26:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420759.51023]: eCallHeldEvent,Msk(bf000a) 18:37:26:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420760]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420760 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41188 ConnDevID:41188 MsgID:eCallBeginEvent DvrKey:call.5000.2131420760) 18:37:26:051 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420760 18:37:26:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420760]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420760 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41188 CallngDevID:41188 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420760) 18:37:26:051 CTIOS1-ctios Trace: [call.5000.2131420760] CallConnection(41188.0) found DeviceID(41188) AgentID(). 18:37:26:051 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:26:051 CTIOS1-ctios Trace: Added CallConnection(41188.0). 18:37:26:051 CTIOS1-ctios Trace: [call.5000.2131420760]::CreateCallConnection(): CallConnection(41188.0) created successfully. 18:37:26:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420760]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420760 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420760 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41188 NewConnDevID:41188 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420760) 18:37:26:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420760]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420760 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41188 CallngDevID:41188 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420760) 18:37:26:051 CTIOS1-ctios Trace: [call.5000.2131420760] Found CallConnection(41188.0) for device 41188. 18:37:26:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420760]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420760 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420760 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41188 NewConnDevID:41188 RCallKeyDay:151314 RCallKeyCID:207115 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420760 ICMEntUniqID:icm.151314.207115 RCallKeySeq#:1) 18:37:26:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420760]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420760 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41188 AlrtgDevID: CallngDevID:41188 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420760 Trnk#:0 TrnkGrp#:0) 18:37:26:052 CTIOS1-ctios Trace: [call.5000.2131420760] Found CallConnection(41188.0) for device 41188. 18:37:26:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420760.41188]:eCallBeginEvent,Msk(bf0002) 18:37:26:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420760.41188]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:26:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420760.41188]:eCallDataUpdateEvent,Msk(bf0002) 18:37:26:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420760.41188]:eCallOriginatedEvent,Msk(bf0002) 18:37:26:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420760.41188]:eCallDataUpdateEvent,Msk(bf0002) 18:37:26:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420760.41188]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:26:054 CTIOS1-ctios Trace: >>CG:[call.5000.2131420760]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420760 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41188 AlrtgDevID:51044 CallngDevID:41188 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420760 Trnk#:0 TrnkGrp#:0) 18:37:26:054 CTIOS1-ctios Trace: [call.5000.2131420760] Found CallConnection(41188.0) for device 41188. 18:37:26:054 CTIOS1-ctios Trace: [call.5000.2131420760]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:26:054 CTIOS1-ctios Trace: [call.5000.2131420760] CallConnection(41188.0) found DeviceID(51044) AgentID(05230). 18:37:26:054 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:26:054 CTIOS1-ctios Trace: Added CallConnection(41188.0). 18:37:26:054 CTIOS1-ctios Trace: [call.5000.2131420760]::CreateCallConnection(): CallConnection(41188.0) created successfully. 18:37:26:054 CTIOS1-ctios Trace: >>CG:[call.5000.2131420760]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420760 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420760 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41188 NewConnDevID:41188 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420760 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105045))) 18:37:26:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420760]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420760 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41188 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420760 Trnk#:0 TrnkGrp#:0) 18:37:26:055 CTIOS1-ctios Trace: [call.5000.2131420760] Found CallConnection(41188.0). 18:37:26:055 CTIOS1-ctios Trace: [call.5000.2131420760] Found CallConnection(41188.0). 18:37:26:055 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:26:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420760]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420760 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420760) 18:37:26:055 CTIOS1-ctios Trace: [call.5000.2131420760] Found CallConnection(51044.0). 18:37:26:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420760.51044]:eCallBeginEvent 18:37:26:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420760.41188]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:26:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420760.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:26:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420760.41188]:eCallDataUpdateEvent,Msk(bf0002) 18:37:26:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420760.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:26:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420760.41188]:eCallEstablishedEvent,Msk(bf01a6) 18:37:26:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420760.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:26:056 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:26:056 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:26:056 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:26:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420760.41188]: eCallHeldEvent,Msk(bf0126) 18:37:26:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420760.51044]: eCallHeldEvent,Msk(bf000a) 18:37:26:065 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eAvailable) 18:37:26:072 CTIOS1-ctios Trace: >>CG:[agent.5000.48843]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42079 AGID:48843 AGInstr:42079 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48843 AGAvailStatus:0) 18:37:26:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48843]:eAgentStateEvent(eTalking),Msk(0) 18:37:26:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48843]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:26:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48843]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:26:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48843]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:26:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48843]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:26:073 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48843]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:26:073 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48843]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:26:073 CTIOS1-ctios Trace: >>CG:[call.5000.46855722]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855722 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855722 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04235410189 NewConnDevID:04235410189 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855722 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105045))) 18:37:26:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48843]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:26:074 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48843]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:26:074 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48843]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:26:074 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48843]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:26:074 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48843]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:26:074 CTIOS1-ctios Trace: >>CG:[call.5000.46855722]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855722 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42079 CallngDevID:04235410189 CalldDevID:42079 LstRedirDevID:(null) AnsDevID:42079 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855722 Trnk#:0 TrnkGrp#:0) 18:37:26:074 CTIOS1-ctios Trace: [call.5000.46855722] Found CallConnection(04235410189.1). 18:37:26:074 CTIOS1-ctios Trace: [call.5000.46855722] Found CallConnection(04235410189.1). 18:37:26:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855722.04235410189]:eCallDataUpdateEvent,Msk(bf0002) 18:37:26:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855722.42079]:eCallDataUpdateEvent,Msk(3f0001) 18:37:26:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855722.04235410189]:eCallEstablishedEvent,Msk(bf01a6) 18:37:26:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855722.42079]:eCallEstablishedEvent,Msk(bf01a6) 18:37:26:112 CTIOS1-ctios Trace: >>CG:[call.5000.2131420759]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420759 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420759 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41187 NewConnDevID:41187 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420759 ecc:(...)) 18:37:26:112 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420759.41187]:eCallDataUpdateEvent,Msk(bf0126) 18:37:26:112 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420759.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:26:118 CTIOS1-ctios Trace: >>CG:[call.5000.2131420760]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420760 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420760 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41188 NewConnDevID:41188 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420760 ecc:(...)) 18:37:26:118 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420760.41188]:eCallDataUpdateEvent,Msk(bf0126) 18:37:26:118 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420760.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:26:125 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:1) 18:37:26:125 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:26:125 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:26:125 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:26:126 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:37:26:126 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:37:26:128 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eNotReady) 18:37:26:128 CTIOS1-ctios Trace: >>CG:[call.5000.46855684]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855684 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46855684 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51084 NewConnDevID:51084 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855684) 18:37:26:129 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855684.51084]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:26:170 CTIOS1-ctios Trace: [call.5000.46855719] Found CallConnection(42551.0) for device 42551. 18:37:26:192 CTIOS1-ctios Trace: [call.5000.46855719] Found CallConnection(42551.0) for device 42551. 18:37:26:285 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:0) 18:37:26:285 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:26:286 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:26:286 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:286 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:286 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:286 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:286 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:37:26:286 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:286 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:286 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:286 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:37:26:291 CTIOS1-ctios Trace: >>CG:[call.5000.46855719]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855719 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855719 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0512602886 NewConnDevID:0512602886 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855719 ecc:(...)) 18:37:26:291 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855719.0512602886]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:26:291 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855719.42551]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:26:365 CTIOS1-ctios Trace: >>CG:[call.5000.2131420760]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420760 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420760) 18:37:26:365 CTIOS1-ctios Trace: >>CG:[call.5000.2131420760]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420760 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41188 RelDevID:41188 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420760) 18:37:26:365 CTIOS1-ctios Trace: >>CG:[call.5000.2131420760]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420760 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41188 MsgID:eCallClearedEvent DvrKey:call.5000.2131420760) 18:37:26:366 CTIOS1-ctios Trace: >>CG:[call.5000.2131420760]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420760 ConnDevIDTyp:0 ConnDevID:41188 MsgID:eCallEndEvent DvrKey:call.5000.2131420760) 18:37:26:366 CTIOS1-ctios Trace: Removed CallConnection(41188.0). 18:37:26:366 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:26:366 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420760 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:26:366 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:26:366 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420760.41188]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:26:366 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420760.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:26:366 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420760.41188]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:26:366 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420760.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:26:366 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420760.41188]:eCallClearedEvent,Msk(3f0000) 18:37:26:366 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420760.51044]:eCallClearedEvent,Msk(3f0000) 18:37:26:367 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420760.41188]:eCallEndEvent 18:37:26:367 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420760.51044]:eCallEndEvent 18:37:26:367 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:26:367 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:26:367 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:26:397 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32370936 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5081 LogdOnTimeTdy:9379 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:256 LogdOnTimeSess:634 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:26:402 CTIOS1-ctios Trace: ->RCV[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4) a=48630][agent.5000.48630]:eSetAgentStateRequest(eNotReady) 18:37:26:432 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eAvailable) 18:37:26:492 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:1) 18:37:26:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:26:492 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:26:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:26:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:26:493 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:26:493 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:26:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:26:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:26:493 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:26:493 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:37:26:494 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:37:26:553 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42243 AGID:48630 AGInstr:42243 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48630 AGAvailStatus:0) 18:37:26:553 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:26:553 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:26:553 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:553 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:553 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:553 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:553 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:553 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:553 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:554 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eSetAgentStateConf(UniqObjID:agent.5000.48630 MsgID:eSetAgentStateConf TgtCILClntID:GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)) 18:37:26:554 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eSetAgentStateConf 18:37:26:557 CTIOS1-ctios Trace: >>CG:[call.5000.46855557]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855557 ConnDevIDTyp:0 ConnDevID:42754 MsgID:eCallEndEvent DvrKey:call.5000.46855557) 18:37:26:557 CTIOS1-ctios Trace: Removed CallConnection(9103335279006.1). 18:37:26:557 CTIOS1-ctios Trace: Removed CallConnection(42754.0). 18:37:26:557 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855557 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:26:557 CTIOS1-ctios Trace: >>CG:[agent.5000.46110]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9356 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42754 AGID:46110 AGInstr:42754 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46110 AGAvailStatus:1) 18:37:26:557 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855557.9103335279006]:eCallEndEvent 18:37:26:557 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855557.42754]:eCallEndEvent 18:37:26:557 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46110]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:26:557 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46110]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:26:557 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46110]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:26:586 CTIOS1-ctios Trace: >>CG:[call.5000.2131420759]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420759 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420759) 18:37:26:586 CTIOS1-ctios Trace: >>CG:[call.5000.2131420759]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420759 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41187 RelDevID:41187 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420759) 18:37:26:586 CTIOS1-ctios Trace: >>CG:[call.5000.2131420759]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420759 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41187 MsgID:eCallClearedEvent DvrKey:call.5000.2131420759) 18:37:26:586 CTIOS1-ctios Trace: >>CG:[call.5000.2131420759]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420759 ConnDevIDTyp:0 ConnDevID:41187 MsgID:eCallEndEvent DvrKey:call.5000.2131420759) 18:37:26:587 CTIOS1-ctios Trace: Removed CallConnection(41187.0). 18:37:26:587 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:26:587 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420759 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:26:587 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:26:587 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420759.41187]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:26:587 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420759.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:26:587 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420759.41187]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:26:587 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420759.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:26:587 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420759.41187]:eCallClearedEvent,Msk(3f0000) 18:37:26:587 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420759.51023]:eCallClearedEvent,Msk(3f0000) 18:37:26:587 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420759.41187]:eCallEndEvent 18:37:26:587 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420759.51023]:eCallEndEvent 18:37:26:587 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:26:587 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:26:588 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:26:610 CTIOS1-ctios Trace: [call.5000.46855722] Found CallConnection(42079.0) for device 42079. 18:37:26:620 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32370939 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5917 LogdOnTimeTdy:9285 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5917 LogdOnTimeSess:9285 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:26:621 CTIOS1-ctios Trace: >>CG:[agent.5000.6635]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9158 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21174 AGID:6635 AGInstr:21174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6635 AGAvailStatus:1) 18:37:26:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:26:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:26:658 CTIOS1-ctios Trace: [call.5000.46855722] Found CallConnection(42079.0) for device 42079. 18:37:26:692 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eNotReady) 18:37:26:693 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:402 SVCID:5028 SG#:502 SGID:5037 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:51093 ANI:03458422901 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206714 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206714 RCallKeySeq#:1 CallTypIDTag:5033 PreCallIIDTag:7990034) 18:37:26:693 CTIOS1-ctios Trace: <-SND[GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3)][]:eAgentPrecallEvent 18:37:26:723 CTIOS1-ctios Trace: >>CG:[agent.5000.33602]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10008 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51093 AGID:33602 AGInstr:51093 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33602 AGAvailStatus:0) 18:37:26:723 CTIOS1-ctios Trace: <-SND[GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33602]:eAgentStateEvent(eReserved),Msk(0) 18:37:26:723 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33602]:eAgentStateEvent(eReserved),Msk(0) 18:37:26:723 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33602]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:26:723 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33602]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:26:728 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eNotReady) 18:37:26:755 CTIOS1-ctios Trace: ->RCV[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4) a=48688][call.5000.46855254.42615]:eSetCallDataRequest 18:37:26:755 CTIOS1-ctios Trace: [call.5000.46855254.42615] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:26:755 CTIOS1-ctios Trace: <-SND[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855254.42615]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:26:809 CTIOS1-ctios Trace: ->RCV[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4) a=48630][agent.5000.48630]:eSetAgentStateRequest(eAvailable) 18:37:26:816 CTIOS1-ctios Trace: >>CG:[call.5000.46855254]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855254 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855254 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03417807715 CallWrpupData:1236_0800_789_789 EVO Activation ,112 NewConnDevID:42615 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855254 ecc:(...)) 18:37:26:816 CTIOS1-ctios Trace: >>CG:[call.5000.46855254.42615]:eSetCallDataConf(UniqObjID:call.5000.46855254.42615 MsgID:eSetCallDataConf TgtCILClntID:FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)) 18:37:26:816 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855254.03417807715]:eCallDataUpdateEvent 18:37:26:816 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855254.42615]:eCallDataUpdateEvent 18:37:26:816 CTIOS1-ctios Trace: <-SND[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855254.42615]:eCallDataUpdateEvent 18:37:26:841 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:0) 18:37:26:841 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:26:841 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:26:841 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:841 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:841 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:841 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:841 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:841 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:842 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:842 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:37:26:842 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:37:26:870 CTIOS1-ctios Trace: >>CG:[call.5000.154709944]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709944 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:03458422901 DNIS:51093 Dialed#:45433 ConnDevID:03458422901 RCallKeyDay:151314 RCallKeyCID:206714 MsgID:eCallBeginEvent DvrKey:call.5000.154709944 ecc:(...) ICMEntUniqID:icm.151314.206714 RCallKeySeq#:2) 18:37:26:870 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154709944 18:37:26:870 CTIOS1-ctios Trace: >>CG:[call.5000.154709944]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709944 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03458422901 AlrtgDevID:(null) CallngDevID:03458422901 CalldDevID:51093 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709944 Trnk#:0 TrnkGrp#:0) 18:37:26:870 CTIOS1-ctios Trace: [call.5000.154709944]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03458422901. 18:37:26:870 CTIOS1-ctios Trace: CallConnection(03458422901.1) created AgentObject (Device) for DeviceID(03458422901). 18:37:26:870 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:26:870 CTIOS1-ctios Trace: Added CallConnection(03458422901.1). 18:37:26:870 CTIOS1-ctios Trace: [call.5000.154709944]::CreateCallConnection(): CallConnection(03458422901.1) created successfully. 18:37:26:870 CTIOS1-ctios Trace: >>CG:[call.5000.154709944]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709944 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:502 SGID:5037 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03458422901 AlrtgDevID:51093 CallngDevID:03458422901 CalldDevID:51093 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709944 Trnk#:0 TrnkGrp#:0) 18:37:26:870 CTIOS1-ctios Trace: [call.5000.154709944] Found CallConnection(03458422901.1) for device 03458422901. 18:37:26:870 CTIOS1-ctios Trace: [call.5000.154709944]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51093. 18:37:26:870 CTIOS1-ctios Trace: [call.5000.154709944] CallConnection(03458422901.1) found DeviceID(51093) AgentID(33602). 18:37:26:870 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:26:871 CTIOS1-ctios Trace: Added CallConnection(03458422901.1). 18:37:26:871 CTIOS1-ctios Trace: [call.5000.154709944]::CreateCallConnection(): CallConnection(03458422901.1) created successfully. 18:37:26:871 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709944.03458422901]:eCallBeginEvent 18:37:26:871 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709944.03458422901]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:26:871 CTIOS1-ctios Trace: <-SND[GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3)][call.5000.154709944.51093]:eCallBeginEvent 18:37:26:871 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709944.51093]:eCallBeginEvent 18:37:26:871 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709944.03458422901]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:26:871 CTIOS1-ctios Trace: <-SND[GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3)][call.5000.154709944.51093]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:26:871 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709944.51093]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:26:872 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42243 AGID:48630 AGInstr:42243 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48630 AGAvailStatus:1) 18:37:26:872 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eSetAgentStateConf(UniqObjID:agent.5000.48630 MsgID:eSetAgentStateConf TgtCILClntID:GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)) 18:37:26:872 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:26:872 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:26:872 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:26:872 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:26:873 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:26:873 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:26:873 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:26:873 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:26:873 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:26:873 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eSetAgentStateConf 18:37:26:877 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:0) 18:37:26:877 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:26:877 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:26:877 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:877 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:878 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:878 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:878 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:878 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:878 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:26:878 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:37:26:878 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:37:26:987 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:3 SVCID:9802 SG#:3 SGID:9786 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:51067 ANI:04235220558 UsrToUsrInfo:(null) Dialed#:45230 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206914 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206914 RCallKeySeq#:1 CallTypIDTag:5278 PreCallIIDTag:7990366) 18:37:26:987 CTIOS1-ctios Trace: <-SND[GF-C9-553A-76-1772-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:26:996 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:37:27:016 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eAvailable) 18:37:27:018 CTIOS1-ctios Trace: >>CG:[agent.5000.30612]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10454 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51067 AGID:30612 AGInstr:51067 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30612 AGAvailStatus:0) 18:37:27:019 CTIOS1-ctios Trace: <-SND[GF-C9-553A-76-1772-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30612]:eAgentStateEvent(eReserved),Msk(0) 18:37:27:019 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30612]:eAgentStateEvent(eReserved),Msk(0) 18:37:27:019 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30612]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:27:019 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30612]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:27:051 CTIOS1-ctios Trace: >>CG:[call.5000.46855735]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855735 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:04235220558 DNIS:51067 Dialed#:45230 ConnDevID:04235220558 RCallKeyDay:151314 RCallKeyCID:206914 MsgID:eCallBeginEvent DvrKey:call.5000.46855735 ecc:(...) ICMEntUniqID:icm.151314.206914 RCallKeySeq#:2) 18:37:27:051 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855735 18:37:27:051 CTIOS1-ctios Trace: >>CG:[call.5000.46855735]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855735 ConnDevIDTyp:1 SVC#:3 SVCID:9802 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:04235220558 AlrtgDevID:(null) CallngDevID:04235220558 CalldDevID:51067 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855735 Trnk#:0 TrnkGrp#:0) 18:37:27:051 CTIOS1-ctios Trace: [call.5000.46855735]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 04235220558. 18:37:27:051 CTIOS1-ctios Trace: CallConnection(04235220558.1) created AgentObject (Device) for DeviceID(04235220558). 18:37:27:051 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:27:051 CTIOS1-ctios Trace: Added CallConnection(04235220558.1). 18:37:27:051 CTIOS1-ctios Trace: [call.5000.46855735]::CreateCallConnection(): CallConnection(04235220558.1) created successfully. 18:37:27:052 CTIOS1-ctios Trace: >>CG:[call.5000.46855735]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855735 ConnDevIDTyp:1 SVC#:3 SVCID:9802 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:3 SGID:9786 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:04235220558 AlrtgDevID:51067 CallngDevID:04235220558 CalldDevID:51067 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855735 Trnk#:0 TrnkGrp#:0) 18:37:27:052 CTIOS1-ctios Trace: [call.5000.46855735] Found CallConnection(04235220558.1) for device 04235220558. 18:37:27:052 CTIOS1-ctios Trace: [call.5000.46855735]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51067. 18:37:27:052 CTIOS1-ctios Trace: [call.5000.46855735] CallConnection(04235220558.1) found DeviceID(51067) AgentID(30612). 18:37:27:052 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:27:052 CTIOS1-ctios Trace: Added CallConnection(04235220558.1). 18:37:27:052 CTIOS1-ctios Trace: [call.5000.46855735]::CreateCallConnection(): CallConnection(04235220558.1) created successfully. 18:37:27:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855735.04235220558]:eCallBeginEvent 18:37:27:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855735.04235220558]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:27:052 CTIOS1-ctios Trace: <-SND[GF-C9-553A-76-1772-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855735.51067]:eCallBeginEvent 18:37:27:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855735.51067]:eCallBeginEvent 18:37:27:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855735.04235220558]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:27:052 CTIOS1-ctios Trace: <-SND[GF-C9-553A-76-1772-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855735.51067]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:27:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855735.51067]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:27:076 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:1) 18:37:27:077 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:27:077 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:27:077 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:077 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:077 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:077 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:077 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:077 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:077 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:078 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:37:27:078 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:37:27:117 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eAvailable) 18:37:27:145 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:37:27:145 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:27:145 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:27:145 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:27:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:27:146 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:27:146 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:27:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:27:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:27:146 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:27:146 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:37:27:147 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:37:27:173 CTIOS1-ctios Trace: >>CG:[agent.5000.42231]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8614 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42087 AGID:42231 AGInstr:42087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42231 AGAvailStatus:0) 18:37:27:173 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:27:173 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:27:174 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:27:174 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:27:174 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:27:174 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:27:175 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:27:175 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:27:177 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:1) 18:37:27:177 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:27:177 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:27:177 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:177 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:178 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:178 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:178 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:178 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:178 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:178 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:37:27:178 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:37:27:240 CTIOS1-ctios Trace: >>CG:[agent.5000.6599]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:2302 SGState:2 SessID:0 MRDID:1 ICMAGID:8965 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21037 AGID:6599 AGInstr:21037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6599 AGAvailStatus:0) 18:37:27:240 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6599]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:27:240 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6599]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:27:317 CTIOS1-ctios Trace: [call.5000.198845423] Found CallConnection(21264.0) for device 21264. 18:37:27:317 CTIOS1-ctios Trace: [call.5000.198845423] Found CallConnection(21264.0) for device 21264. 18:37:27:317 CTIOS1-ctios Trace: >>CG:[call.5000.198845423]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845423 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21264 RelDevID:21264 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845423) 18:37:27:317 CTIOS1-ctios Trace: >>CG:[call.5000.198845423]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845423 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0614577042 RelDevID:0614577042 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845423) 18:37:27:317 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845423.0614577042]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:27:318 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845423.21264]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:27:318 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845423.0614577042]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:27:318 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845423.21264]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:27:318 CTIOS1-ctios Trace: >>CG:[call.5000.198845423]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845423 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0614577042 MsgID:eCallClearedEvent DvrKey:call.5000.198845423) 18:37:27:318 CTIOS1-ctios Trace: >>CG:[agent.5000.39106]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:635 SGID:6079 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10108 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21264 AGID:39106 AGInstr:21264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39106 AGAvailStatus:0) 18:37:27:318 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845423.0614577042]:eCallClearedEvent,Msk(3f0000) 18:37:27:318 CTIOS1-ctios Trace: [agent.5000.39106]: Current Wrapup Mode = 3 18:37:27:318 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845423.21264]:eCallClearedEvent,Msk(3f0000) 18:37:27:318 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39106]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:27:324 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:37:27:384 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:37:27:384 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:27:384 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:27:384 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:384 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:384 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:384 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:385 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:385 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:385 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:385 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:37:27:385 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:37:27:446 CTIOS1-ctios Trace: >>CG:[agent.5000.42231]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8614 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42087 AGID:42231 AGInstr:42087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42231 AGAvailStatus:1) 18:37:27:446 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:27:447 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:447 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:447 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:447 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:447 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:447 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:447 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:532 CTIOS1-ctios Trace: ->RCV[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4) a=6012][call.5000.46855181.21160]:eSetCallDataRequest 18:37:27:532 CTIOS1-ctios Trace: [call.5000.46855181.21160] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:27:532 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855181.21160]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:27:591 CTIOS1-ctios Trace: >>CG:[call.5000.46855181]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855181 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855181 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5083 QryRuleID:5086 ConnDevID:9703453164301 CallWrpupData:ITMS_1260_DXXLocalLeadErrorB NewConnDevID:21160 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855181 ecc:(...)) 18:37:27:591 CTIOS1-ctios Trace: >>CG:[call.5000.46855181.21160]:eSetCallDataConf(UniqObjID:call.5000.46855181.21160 MsgID:eSetCallDataConf TgtCILClntID:FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)) 18:37:27:591 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855181.9703453164301]:eCallDataUpdateEvent 18:37:27:591 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855181.21160]:eCallDataUpdateEvent 18:37:27:591 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855181.21160]:eCallDataUpdateEvent 18:37:27:638 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:37:27:639 CTIOS1-ctios Trace: >>CG:[call.5000.46855736]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855736 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42037 ConnDevID:42037 MsgID:eCallBeginEvent DvrKey:call.5000.46855736 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105047))) 18:37:27:639 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855736 18:37:27:639 CTIOS1-ctios Trace: >>CG:[call.5000.46855736]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855736 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42037 CallngDevID:42037 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855736) 18:37:27:639 CTIOS1-ctios Trace: [call.5000.46855736] CallConnection(42037.0) found DeviceID(42037) AgentID(48558). 18:37:27:639 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:27:639 CTIOS1-ctios Trace: Added CallConnection(42037.0). 18:37:27:639 CTIOS1-ctios Trace: [call.5000.46855736]::CreateCallConnection(): CallConnection(42037.0) created successfully. 18:37:27:639 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:0) 18:37:27:639 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:37:27:639 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:27:639 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:27:640 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:27:640 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:27:640 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:27:640 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:27:640 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:27:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855736.42037]:eCallBeginEvent,Msk(bf0002) 18:37:27:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855736.42037]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:27:640 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:37:27:640 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:27:640 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:27:640 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:27:640 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:27:640 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:27:641 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:27:641 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:27:744 CTIOS1-ctios Trace: >>CG:[agent.5000.6599]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8965 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21037 AGID:6599 AGInstr:21037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6599 AGAvailStatus:1) 18:37:27:744 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6599]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:27:744 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6599]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:827 CTIOS1-ctios Trace: >>CG:[call.5000.46855736]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855736 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42037 RelDevID:42037 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855736) 18:37:27:827 CTIOS1-ctios Trace: >>CG:[call.5000.46855736]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855736 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42037 MsgID:eCallClearedEvent DvrKey:call.5000.46855736) 18:37:27:827 CTIOS1-ctios Trace: >>CG:[call.5000.46855736]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855736 ConnDevIDTyp:0 ConnDevID:42037 MsgID:eCallEndEvent DvrKey:call.5000.46855736) 18:37:27:828 CTIOS1-ctios Trace: Removed CallConnection(42037.0). 18:37:27:828 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855736 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:27:828 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:37:27:828 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855736.42037]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:27:828 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855736.42037]:eCallClearedEvent,Msk(3f0000) 18:37:27:828 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855736.42037]:eCallEndEvent 18:37:27:828 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:27:828 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:828 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:828 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:828 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:829 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:829 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:829 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:27:885 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207120 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207120 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990681) 18:37:27:886 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:420 SGID:8583 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:42754 ANI:(null) UsrToUsrInfo:(null) Dialed#:45362 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207121 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207121 RCallKeySeq#:0 CallTypIDTag:5205 PreCallIIDTag:7990682) 18:37:27:887 CTIOS1-ctios Trace: >>CG:[agent.5000.33602]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10008 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51093 AGID:33602 AGInstr:51093 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33602 AGAvailStatus:0) 18:37:27:887 CTIOS1-ctios Trace: <-SND[GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33602]:eAgentStateEvent(eTalking),Msk(0) 18:37:27:887 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33602]:eAgentStateEvent(eTalking),Msk(0) 18:37:27:887 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33602]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:27:887 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33602]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:27:887 CTIOS1-ctios Trace: >>CG:[call.5000.154709944]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154709944 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709944 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03458422901 NewConnDevID:03458422901 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709944 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105047))) 18:37:27:888 CTIOS1-ctios Trace: >>CG:[call.5000.154709944]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709944 ConnDevIDTyp:0 SVC#:402 SVCID:5028 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:502 SGID:5037 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51093 CallngDevID:03458422901 CalldDevID:51093 LstRedirDevID:(null) AnsDevID:51093 MsgID:eCallEstablishedEvent DvrKey:call.5000.154709944 Trnk#:0 TrnkGrp#:0) 18:37:27:888 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709944.03458422901]:eCallDataUpdateEvent,Msk(bf0002) 18:37:27:888 CTIOS1-ctios Trace: [call.5000.154709944] Found CallConnection(03458422901.1). 18:37:27:888 CTIOS1-ctios Trace: <-SND[GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3)][call.5000.154709944.51093]:eCallDataUpdateEvent,Msk(3f0001) 18:37:27:888 CTIOS1-ctios Trace: [call.5000.154709944] Found CallConnection(03458422901.1). 18:37:27:888 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709944.51093]:eCallDataUpdateEvent,Msk(3f0001) 18:37:27:888 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709944.03458422901]:eCallEstablishedEvent,Msk(bf01a6) 18:37:27:888 CTIOS1-ctios Trace: <-SND[GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3)][call.5000.154709944.51093]:eCallEstablishedEvent,Msk(bf01a6) 18:37:27:888 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709944.51093]:eCallEstablishedEvent,Msk(bf01a6) 18:37:27:888 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207122 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207122 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990683) 18:37:27:916 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:27:916 CTIOS1-ctios Trace: >>CG:[agent.5000.46110]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9356 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42754 AGID:46110 AGInstr:42754 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46110 AGAvailStatus:0) 18:37:27:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:27:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:27:917 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:27:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46110]:eAgentStateEvent(eReserved),Msk(0) 18:37:27:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46110]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:27:917 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46110]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:27:922 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:27:922 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:27:922 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:27:922 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:28:003 CTIOS1-ctios Trace: >>CG:[call.5000.46854067]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46854067 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46854067 NewConnDevIDTyp:0 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81112 ConnDevID:0915711554 CallWrpupData:1236_0800_Modem/Device Information ,150 NewConnDevID:42075 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46854067 ecc:(...)) 18:37:28:003 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854067.0915711554]:eCallDataUpdateEvent 18:37:28:003 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854067.42075]:eCallDataUpdateEvent 18:37:28:006 CTIOS1-ctios Trace: ->RCV[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4) a=48400][agent.5000.48400]:eSetAgentStateRequest(eNotReady) 18:37:28:043 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:0) 18:37:28:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:28:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:043 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:043 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:044 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:044 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420761]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420761 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41211 ConnDevID:41211 MsgID:eCallBeginEvent DvrKey:call.5000.2131420761) 18:37:28:047 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420761 18:37:28:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420761]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420761 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41211 CallngDevID:41211 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420761) 18:37:28:048 CTIOS1-ctios Trace: [call.5000.2131420761] CallConnection(41211.0) found DeviceID(41211) AgentID(). 18:37:28:048 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:28:048 CTIOS1-ctios Trace: Added CallConnection(41211.0). 18:37:28:048 CTIOS1-ctios Trace: [call.5000.2131420761]::CreateCallConnection(): CallConnection(41211.0) created successfully. 18:37:28:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420761.41211]:eCallBeginEvent,Msk(bf0002) 18:37:28:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420761]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420761 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420761 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41211 NewConnDevID:41211 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420761) 18:37:28:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420761.41211]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:28:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420761]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420761 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41211 CallngDevID:41211 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420761) 18:37:28:048 CTIOS1-ctios Trace: [call.5000.2131420761] Found CallConnection(41211.0) for device 41211. 18:37:28:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420761.41211]:eCallDataUpdateEvent,Msk(bf0002) 18:37:28:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420761.41211]:eCallOriginatedEvent,Msk(bf0002) 18:37:28:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420761]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420761 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420761 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41211 NewConnDevID:41211 RCallKeyDay:151314 RCallKeyCID:207120 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420761 ICMEntUniqID:icm.151314.207120 RCallKeySeq#:1) 18:37:28:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420761.41211]:eCallDataUpdateEvent,Msk(bf0002) 18:37:28:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420761]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420761 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41211 AlrtgDevID: CallngDevID:41211 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420761 Trnk#:0 TrnkGrp#:0) 18:37:28:049 CTIOS1-ctios Trace: [call.5000.2131420761] Found CallConnection(41211.0) for device 41211. 18:37:28:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420761.41211]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:28:068 CTIOS1-ctios Trace: >>CG:[call.5000.2131420761]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420761 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41211 AlrtgDevID:51044 CallngDevID:41211 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420761 Trnk#:0 TrnkGrp#:0) 18:37:28:068 CTIOS1-ctios Trace: [call.5000.2131420761] Found CallConnection(41211.0) for device 41211. 18:37:28:068 CTIOS1-ctios Trace: [call.5000.2131420761]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:28:068 CTIOS1-ctios Trace: [call.5000.2131420761] CallConnection(41211.0) found DeviceID(51044) AgentID(05230). 18:37:28:068 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:28:068 CTIOS1-ctios Trace: Added CallConnection(41211.0). 18:37:28:068 CTIOS1-ctios Trace: [call.5000.2131420761]::CreateCallConnection(): CallConnection(41211.0) created successfully. 18:37:28:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420761.51044]:eCallBeginEvent 18:37:28:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420761.41211]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:28:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420761.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:28:068 CTIOS1-ctios Trace: >>CG:[call.5000.2131420761]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420761 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420761 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41211 NewConnDevID:41211 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420761 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105047))) 18:37:28:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420761.41211]:eCallDataUpdateEvent,Msk(bf0002) 18:37:28:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420761.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:28:069 CTIOS1-ctios Trace: >>CG:[call.5000.2131420761]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420761 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41211 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420761 Trnk#:0 TrnkGrp#:0) 18:37:28:069 CTIOS1-ctios Trace: [call.5000.2131420761] Found CallConnection(41211.0). 18:37:28:069 CTIOS1-ctios Trace: [call.5000.2131420761] Found CallConnection(41211.0). 18:37:28:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420761.41211]:eCallEstablishedEvent,Msk(bf01a6) 18:37:28:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420761.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:28:073 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:28:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:28:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:073 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:075 CTIOS1-ctios Trace: >>CG:[call.5000.2131420761]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420761 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420761) 18:37:28:075 CTIOS1-ctios Trace: [call.5000.2131420761] Found CallConnection(51044.0). 18:37:28:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420761.41211]: eCallHeldEvent,Msk(bf0126) 18:37:28:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420761.51044]: eCallHeldEvent,Msk(bf000a) 18:37:28:077 CTIOS1-ctios Trace: >>CG:[call.5000.2131420762]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420762 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41213 ConnDevID:41213 MsgID:eCallBeginEvent DvrKey:call.5000.2131420762) 18:37:28:077 CTIOS1-ctios Trace: >>CG:[call.5000.2131420762]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420762 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41213 CallngDevID:41213 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420762) 18:37:28:077 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420762 18:37:28:077 CTIOS1-ctios Trace: [call.5000.2131420762] CallConnection(41213.0) found DeviceID(41213) AgentID(). 18:37:28:077 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:28:077 CTIOS1-ctios Trace: Added CallConnection(41213.0). 18:37:28:077 CTIOS1-ctios Trace: [call.5000.2131420762]::CreateCallConnection(): CallConnection(41213.0) created successfully. 18:37:28:078 CTIOS1-ctios Trace: >>CG:[call.5000.2131420762]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420762 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420762 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:42754 ConnDevID:41213 NewConnDevID:41213 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420762) 18:37:28:078 CTIOS1-ctios Trace: >>CG:[call.5000.2131420762]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420762 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41213 CallngDevID:41213 CalldDevID:42754 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420762) 18:37:28:078 CTIOS1-ctios Trace: [call.5000.2131420762] Found CallConnection(41213.0) for device 41213. 18:37:28:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420762.41213]:eCallBeginEvent,Msk(bf0002) 18:37:28:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420762.41213]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:28:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420762.41213]:eCallDataUpdateEvent,Msk(bf0002) 18:37:28:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420762.41213]:eCallOriginatedEvent,Msk(bf0002) 18:37:28:078 CTIOS1-ctios Trace: >>CG:[call.5000.2131420762]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420762 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420762 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:42754 Dialed#:45362 ConnDevID:41213 NewConnDevID:41213 RCallKeyDay:151314 RCallKeyCID:207121 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420762 ICMEntUniqID:icm.151314.207121 RCallKeySeq#:1) 18:37:28:079 CTIOS1-ctios Trace: >>CG:[call.5000.2131420762]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420762 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41213 AlrtgDevID: CallngDevID:41213 CalldDevID:42754 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420762 Trnk#:0 TrnkGrp#:0) 18:37:28:079 CTIOS1-ctios Trace: >>CG:[call.5000.2131420762]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420762 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:420 SGID:8583 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41213 AlrtgDevID:42754 CallngDevID:41213 CalldDevID:42754 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420762 Trnk#:0 TrnkGrp#:0) 18:37:28:079 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420762.41213]:eCallDataUpdateEvent,Msk(bf0002) 18:37:28:079 CTIOS1-ctios Trace: [call.5000.2131420762] Found CallConnection(41213.0) for device 41213. 18:37:28:079 CTIOS1-ctios Trace: [call.5000.2131420762] Found CallConnection(41213.0) for device 41213. 18:37:28:079 CTIOS1-ctios Trace: [call.5000.2131420762]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42754. 18:37:28:079 CTIOS1-ctios Trace: [call.5000.2131420762] CallConnection(41213.0) found DeviceID(42754) AgentID(46110). 18:37:28:079 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:28:079 CTIOS1-ctios Trace: Added CallConnection(41213.0). 18:37:28:079 CTIOS1-ctios Trace: [call.5000.2131420762]::CreateCallConnection(): CallConnection(41213.0) created successfully. 18:37:28:079 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420762.41213]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:28:079 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420762.42754]:eCallBeginEvent 18:37:28:079 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420762.41213]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:28:079 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420762.42754]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:28:079 CTIOS1-ctios Trace: >>CG:[call.5000.2131420762]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420762 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420762 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41213 NewConnDevID:41213 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420762 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105047))) 18:37:28:079 CTIOS1-ctios Trace: >>CG:[call.5000.2131420762]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420762 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:420 SGID:8583 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42754 CallngDevID:41213 CalldDevID:42754 LstRedirDevID:(null) AnsDevID:42754 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420762 Trnk#:0 TrnkGrp#:0) 18:37:28:079 CTIOS1-ctios Trace: >>CG:[agent.5000.46110]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:420 SGID:8583 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9356 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42754 AGID:46110 AGInstr:42754 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46110 AGAvailStatus:0) 18:37:28:079 CTIOS1-ctios Trace: >>CG:[call.5000.2131420762]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420762 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:42754 HldgDevID:42754 MsgID:eCallHeldEvent DvrKey:call.5000.2131420762) 18:37:28:079 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420762.41213]:eCallDataUpdateEvent,Msk(bf0002) 18:37:28:079 CTIOS1-ctios Trace: [call.5000.2131420762] Found CallConnection(41213.0). 18:37:28:079 CTIOS1-ctios Trace: [call.5000.2131420762] Found CallConnection(41213.0). 18:37:28:079 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420762.42754]:eCallDataUpdateEvent,Msk(3f0001) 18:37:28:079 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420762.41213]:eCallEstablishedEvent,Msk(bf01a6) 18:37:28:079 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420762.42754]:eCallEstablishedEvent,Msk(bf01a6) 18:37:28:079 CTIOS1-ctios Trace: [call.5000.2131420762] Found CallConnection(42754.0). 18:37:28:079 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46110]:eAgentStateEvent(eTalking),Msk(0) 18:37:28:079 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46110]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:079 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46110]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:079 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420762.41213]: eCallHeldEvent,Msk(bf0126) 18:37:28:079 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420762.42754]: eCallHeldEvent,Msk(bf000a) 18:37:28:083 CTIOS1-ctios Trace: >>CG:[call.5000.2131420763]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420763 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41219 ConnDevID:41219 MsgID:eCallBeginEvent DvrKey:call.5000.2131420763) 18:37:28:083 CTIOS1-ctios Trace: >>CG:[call.5000.2131420763]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420763 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41219 CallngDevID:41219 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420763) 18:37:28:083 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420763 18:37:28:083 CTIOS1-ctios Trace: >>CG:[call.5000.2131420763]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420763 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420763 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41219 NewConnDevID:41219 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420763) 18:37:28:083 CTIOS1-ctios Trace: [call.5000.2131420763] CallConnection(41219.0) found DeviceID(41219) AgentID(). 18:37:28:083 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:28:083 CTIOS1-ctios Trace: Added CallConnection(41219.0). 18:37:28:083 CTIOS1-ctios Trace: [call.5000.2131420763]::CreateCallConnection(): CallConnection(41219.0) created successfully. 18:37:28:083 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420763.41219]:eCallBeginEvent,Msk(bf0002) 18:37:28:083 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420763.41219]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:28:083 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420763.41219]:eCallDataUpdateEvent,Msk(bf0002) 18:37:28:083 CTIOS1-ctios Trace: >>CG:[call.5000.2131420763]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420763 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41219 CallngDevID:41219 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420763) 18:37:28:083 CTIOS1-ctios Trace: [call.5000.2131420763] Found CallConnection(41219.0) for device 41219. 18:37:28:083 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420763.41219]:eCallOriginatedEvent,Msk(bf0002) 18:37:28:097 CTIOS1-ctios Trace: >>CG:[call.5000.2131420763]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420763 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420763 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41219 NewConnDevID:41219 RCallKeyDay:151314 RCallKeyCID:207122 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420763 ICMEntUniqID:icm.151314.207122 RCallKeySeq#:1) 18:37:28:097 CTIOS1-ctios Trace: >>CG:[call.5000.2131420763]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420763 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41219 AlrtgDevID: CallngDevID:41219 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420763 Trnk#:0 TrnkGrp#:0) 18:37:28:097 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420763.41219]:eCallDataUpdateEvent,Msk(bf0002) 18:37:28:097 CTIOS1-ctios Trace: [call.5000.2131420763] Found CallConnection(41219.0) for device 41219. 18:37:28:097 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420763.41219]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:28:101 CTIOS1-ctios Trace: >>CG:[call.5000.2131420763]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420763 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41219 AlrtgDevID:51023 CallngDevID:41219 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420763 Trnk#:0 TrnkGrp#:0) 18:37:28:101 CTIOS1-ctios Trace: [call.5000.2131420763] Found CallConnection(41219.0) for device 41219. 18:37:28:101 CTIOS1-ctios Trace: [call.5000.2131420763]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:28:101 CTIOS1-ctios Trace: [call.5000.2131420763] CallConnection(41219.0) found DeviceID(51023) AgentID(33632). 18:37:28:101 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:28:101 CTIOS1-ctios Trace: Added CallConnection(41219.0). 18:37:28:101 CTIOS1-ctios Trace: [call.5000.2131420763]::CreateCallConnection(): CallConnection(41219.0) created successfully. 18:37:28:102 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420763.51023]:eCallBeginEvent 18:37:28:102 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420763.41219]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:28:102 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420763.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:28:102 CTIOS1-ctios Trace: >>CG:[call.5000.2131420763]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420763 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420763 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41219 NewConnDevID:41219 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420763 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105047))) 18:37:28:102 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420763.41219]:eCallDataUpdateEvent,Msk(bf0002) 18:37:28:102 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420763.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:28:102 CTIOS1-ctios Trace: >>CG:[call.5000.2131420763]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420763 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41219 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420763 Trnk#:0 TrnkGrp#:0) 18:37:28:103 CTIOS1-ctios Trace: [call.5000.2131420763] Found CallConnection(41219.0). 18:37:28:103 CTIOS1-ctios Trace: [call.5000.2131420763] Found CallConnection(41219.0). 18:37:28:103 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420763.41219]:eCallEstablishedEvent,Msk(bf01a6) 18:37:28:103 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420763.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:28:104 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:28:104 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:28:104 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:104 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:105 CTIOS1-ctios Trace: >>CG:[call.5000.2131420763]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420763 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420763) 18:37:28:105 CTIOS1-ctios Trace: [call.5000.2131420763] Found CallConnection(51023.0). 18:37:28:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420763.41219]: eCallHeldEvent,Msk(bf0126) 18:37:28:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420763.51023]: eCallHeldEvent,Msk(bf000a) 18:37:28:105 CTIOS1-ctios Trace: >>CG:[agent.5000.30612]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:3 SGID:9786 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10454 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51067 AGID:30612 AGInstr:51067 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30612 AGAvailStatus:0) 18:37:28:106 CTIOS1-ctios Trace: >>CG:[call.5000.46855735]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855735 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855735 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04235220558 NewConnDevID:04235220558 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855735 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105047))) 18:37:28:106 CTIOS1-ctios Trace: <-SND[GF-C9-553A-76-1772-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30612]:eAgentStateEvent(eTalking),Msk(0) 18:37:28:106 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30612]:eAgentStateEvent(eTalking),Msk(0) 18:37:28:106 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30612]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:106 CTIOS1-ctios Trace: >>CG:[call.5000.46855735]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855735 ConnDevIDTyp:0 SVC#:3 SVCID:9802 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:3 SGID:9786 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51067 CallngDevID:04235220558 CalldDevID:51067 LstRedirDevID:(null) AnsDevID:51067 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855735 Trnk#:0 TrnkGrp#:0) 18:37:28:106 CTIOS1-ctios Trace: [call.5000.46855735] Found CallConnection(04235220558.1). 18:37:28:106 CTIOS1-ctios Trace: [call.5000.46855735] Found CallConnection(04235220558.1). 18:37:28:106 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30612]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:106 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855735.04235220558]:eCallDataUpdateEvent,Msk(bf0002) 18:37:28:106 CTIOS1-ctios Trace: <-SND[GF-C9-553A-76-1772-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855735.51067]:eCallDataUpdateEvent,Msk(3f0001) 18:37:28:106 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855735.51067]:eCallDataUpdateEvent,Msk(3f0001) 18:37:28:107 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855735.04235220558]:eCallEstablishedEvent,Msk(bf01a6) 18:37:28:107 CTIOS1-ctios Trace: <-SND[GF-C9-553A-76-1772-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855735.51067]:eCallEstablishedEvent,Msk(bf01a6) 18:37:28:107 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855735.51067]:eCallEstablishedEvent,Msk(bf01a6) 18:37:28:107 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:37:28:107 CTIOS1-ctios Trace: >>CG:[call.5000.46855737]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855737 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46855737 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105047))) 18:37:28:107 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:37:28:107 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:107 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855737 18:37:28:107 CTIOS1-ctios Trace: >>CG:[call.5000.46855737]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855737 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855737) 18:37:28:107 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:107 CTIOS1-ctios Trace: [call.5000.46855737] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:37:28:107 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:28:107 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:37:28:107 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:108 CTIOS1-ctios Trace: [call.5000.46855737]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:37:28:108 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:108 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:108 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:108 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:108 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855737.42062]:eCallBeginEvent,Msk(bf0002) 18:37:28:108 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855737.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:28:109 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:37:28:109 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:37:28:109 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:110 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:110 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:110 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:110 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:110 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:110 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:156 CTIOS1-ctios Trace: >>CG:[call.5000.2131420761]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420761 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420761 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41211 NewConnDevID:41211 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420761 ecc:(...)) 18:37:28:157 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420761.41211]:eCallDataUpdateEvent,Msk(bf0126) 18:37:28:157 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420761.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:28:164 CTIOS1-ctios Trace: >>CG:[call.5000.2131420762]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420762 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420762 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41213 NewConnDevID:41213 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420762 ecc:(...)) 18:37:28:164 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420762.41213]:eCallDataUpdateEvent,Msk(bf0126) 18:37:28:164 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420762.42754]:eCallDataUpdateEvent,Msk(bf000a) 18:37:28:166 CTIOS1-ctios Trace: >>CG:[call.5000.2131420763]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420763 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420763 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41219 NewConnDevID:41219 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420763 ecc:(...)) 18:37:28:166 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420763.41219]:eCallDataUpdateEvent,Msk(bf0126) 18:37:28:166 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420763.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:28:195 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10418 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42194 AGID:48400 AGInstr:42194 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48400 AGAvailStatus:0) 18:37:28:196 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:28:196 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:28:196 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:196 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:196 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:196 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:196 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:196 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:196 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:197 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eSetAgentStateConf(UniqObjID:agent.5000.48400 MsgID:eSetAgentStateConf TgtCILClntID:GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)) 18:37:28:197 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eSetAgentStateConf 18:37:28:197 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:0) 18:37:28:198 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:28:198 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:198 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:198 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:198 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:198 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:198 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:198 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:232 CTIOS1-ctios Trace: [call.5000.154709772] Found CallConnection(21251.0) for device 21251. 18:37:28:233 CTIOS1-ctios Trace: [call.5000.154709772] Found CallConnection(21251.0) for device 21251. 18:37:28:237 CTIOS1-ctios Trace: >>CG:[call.5000.2131420764]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420764 CallTyp:12 ConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03453638833 DNIS:81121 CallrEntrDig:81121 ConnDevID:21251 RCallKeyDay:151314 RCallKeyCID:205460 MsgID:eCallBeginEvent DvrKey:call.5000.2131420764 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429104877)) ICMEntUniqID:icm.151314.205460 RCallKeySeq#:3) 18:37:28:237 CTIOS1-ctios Trace: >>CG:[call.5000.154709772]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154709772 NumParties:1 SecDevIDTyp:0 SecCID:2131420764 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:03453638833 SecDevID:21251 TfrgDevID:21251 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.154709772ConnectedParty[1]:(ConnPtyCID:154709772 ConnPtyDevIDTyp:1 ConnPtyDevID:03453638833)) 18:37:28:237 CTIOS1-ctios Trace: >>CG:[call.5000.2131420764]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154709772 NumParties:1 SecDevIDTyp:0 SecCID:2131420764 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:03453638833 SecDevID:21251 TfrgDevID:21251 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420764ConnectedParty[1]:(ConnPtyCID:154709772 ConnPtyDevIDTyp:1 ConnPtyDevID:03453638833)) 18:37:28:237 CTIOS1-ctios Trace: >>CG:[call.5000.2131420764]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420764 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420764 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21251 NewConnDevID:03453638833 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420764) 18:37:28:237 CTIOS1-ctios Trace: >>CG:[call.5000.2131420764]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420764 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03453638833 RelDevID:03453638833 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420764) 18:37:28:237 CTIOS1-ctios Trace: >>CG:[call.5000.2131420764]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420764 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21251 MsgID:eCallClearedEvent DvrKey:call.5000.2131420764) 18:37:28:237 CTIOS1-ctios Trace: >>CG:[call.5000.2131420764]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420764 ConnDevIDTyp:1 ConnDevID:03453638833 MsgID:eCallEndEvent DvrKey:call.5000.2131420764) 18:37:28:237 CTIOS1-ctios Trace: >>CG:[call.5000.154709772]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709772 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03453638833 MsgID:eCallClearedEvent DvrKey:call.5000.154709772) 18:37:28:237 CTIOS1-ctios Trace: >>CG:[agent.5000.9503]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:623 SGID:6069 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:6243 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21251 AGID:9503 AGInstr:21251 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9503 AGAvailStatus:0) 18:37:28:237 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420764 18:37:28:237 CTIOS1-ctios Trace: [call.5000.154709772] Found CallConnection(21251.0). 18:37:28:237 CTIOS1-ctios Trace: [call.5000.2131420764]::FindTransferCommonDeviceID Calls [call.5000.154709772] and [call.5000.2131420764] do not appear to have a common Device. Tranferring Device [21251] is set as common device 18:37:28:237 CTIOS1-ctios Trace: [call.5000.154709772] Found CallConnection(21251.0). 18:37:28:238 CTIOS1-ctios Trace: [call.5000.154709772] Found CallConnection(21251.0). 18:37:28:238 CTIOS1-ctios Trace: Removed CallConnection(21251.0). 18:37:28:238 CTIOS1-ctios Trace: Added CallConnection(03453638833.1). 18:37:28:238 CTIOS1-ctios Trace: [call.5000.2131420764] Moved CallConnection[03453638833.1] from [call.5000.154709772] to [call.5000.2131420764]. 18:37:28:238 CTIOS1-ctios Trace: Removed CallConnection(03453638833.1). 18:37:28:238 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420764 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:28:238 CTIOS1-ctios Trace: [agent.5000.9503]: Current Wrapup Mode = 3 18:37:28:238 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709772.21251]:eCallTransferredEvent,Msk(bf01a6) 18:37:28:238 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709772.21251]:eCallTransferredEvent,Msk(bf01a6) 18:37:28:239 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709772.21251]:eCallEndEvent 18:37:28:239 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709772.03453638833]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:28:239 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420764.03453638833]:eCallTransferredEvent,Msk(bf01a6) 18:37:28:239 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420764.03453638833]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:28:239 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420764.03453638833]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:28:239 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420764.03453638833]:eCallClearedEvent,Msk(3f0000) 18:37:28:239 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420764.03453638833]:eCallEndEvent 18:37:28:239 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9503]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:37:28:240 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:200 SVCID:5001 SG#:300 SGID:5002 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42178 ANI:4235214156 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206920 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206920 RCallKeySeq#:1 CallTypIDTag:5004 PreCallIIDTag:7990374) 18:37:28:255 CTIOS1-ctios Trace: >>CG:[call.5000.46855737]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855737 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855737) 18:37:28:255 CTIOS1-ctios Trace: >>CG:[call.5000.46855737]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855737 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46855737) 18:37:28:255 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855737.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:28:255 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855737.42062]:eCallClearedEvent,Msk(3f0000) 18:37:28:255 CTIOS1-ctios Trace: >>CG:[call.5000.46855737]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855737 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46855737) 18:37:28:255 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:37:28:255 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:37:28:255 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855737.42062]:eCallEndEvent 18:37:28:256 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855737 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:28:256 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:28:256 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:256 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:256 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:256 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:256 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:256 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:257 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:273 CTIOS1-ctios Trace: >>CG:[agent.5000.9503]:eQueryAgentStatisticsConf(IID:32370950 PrphID:5000 AGExt:21251 AGID:9503 AGInstr:21251 UniqObjID:agent.5000.9503 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1294 LogdOnTimeTdy:9441 NotRdyTimeTdy:690 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:59 HdlCallsTlkTimeTdy:6689 HdlCallsTimeTdy:7227 IncCallsHldTdy:3 IncCallsHldTimeTdy:165 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1294 LogdOnTimeSess:9441 NotRdyTimeSess:690 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:59 HdlCallsTlkTimeSess:6689 HdlCallsTimeSess:7227 IncCallsHldSess:3 IncCallsHldTimeSess:165 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:373 HdlCallsAftCallTimeTdy:373 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCal 18:37:28:273 CTIOS1-ctios Trace: >>CG:[agent.5000.41917]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9049 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42178 AGID:41917 AGInstr:42178 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41917 AGAvailStatus:0) 18:37:28:274 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41917]:eAgentStateEvent(eReserved),Msk(0) 18:37:28:274 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41917]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:28:274 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41917]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:28:274 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41917]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:28:274 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41917]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:28:274 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41917]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:28:274 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41917]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:28:274 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41917]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:28:286 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32370951 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4263 LogdOnTimeTdy:16764 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2728 LogdOnTimeSess:4632 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:309 IntCallsTimeSess:105 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:319 IntCallsTimeTdy:107 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:37:28:300 CTIOS1-ctios Trace: >>CG:[call.5000.46855738]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855738 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:4235214156 DNIS:42178 Dialed#:45233 ConnDevID:4235214156 RCallKeyDay:151314 RCallKeyCID:206920 MsgID:eCallBeginEvent DvrKey:call.5000.46855738 ecc:(...) ICMEntUniqID:icm.151314.206920 RCallKeySeq#:2) 18:37:28:300 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855738 18:37:28:300 CTIOS1-ctios Trace: >>CG:[call.5000.46855738]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855738 ConnDevIDTyp:1 SVC#:200 SVCID:5001 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4235214156 AlrtgDevID:(null) CallngDevID:4235214156 CalldDevID:42178 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855738 Trnk#:0 TrnkGrp#:0) 18:37:28:300 CTIOS1-ctios Trace: [call.5000.46855738]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4235214156. 18:37:28:300 CTIOS1-ctios Trace: CallConnection(4235214156.1) created AgentObject (Device) for DeviceID(4235214156). 18:37:28:300 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:28:300 CTIOS1-ctios Trace: Added CallConnection(4235214156.1). 18:37:28:300 CTIOS1-ctios Trace: [call.5000.46855738]::CreateCallConnection(): CallConnection(4235214156.1) created successfully. 18:37:28:300 CTIOS1-ctios Trace: >>CG:[call.5000.46855738]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855738 ConnDevIDTyp:1 SVC#:200 SVCID:5001 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:300 SGID:5002 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4235214156 AlrtgDevID:42178 CallngDevID:4235214156 CalldDevID:42178 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855738 Trnk#:0 TrnkGrp#:0) 18:37:28:300 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855738.4235214156]:eCallBeginEvent 18:37:28:300 CTIOS1-ctios Trace: [call.5000.46855738] Found CallConnection(4235214156.1) for device 4235214156. 18:37:28:300 CTIOS1-ctios Trace: [call.5000.46855738]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42178. 18:37:28:300 CTIOS1-ctios Trace: [call.5000.46855738] CallConnection(4235214156.1) found DeviceID(42178) AgentID(41917). 18:37:28:300 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:28:300 CTIOS1-ctios Trace: Added CallConnection(4235214156.1). 18:37:28:300 CTIOS1-ctios Trace: [call.5000.46855738]::CreateCallConnection(): CallConnection(4235214156.1) created successfully. 18:37:28:300 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855738.4235214156]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:28:301 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855738.42178]:eCallBeginEvent 18:37:28:301 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855738.4235214156]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:28:301 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855738.42178]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:28:306 CTIOS1-ctios Trace: [call.5000.46854757] Found CallConnection(42067.0) for device 42067. 18:37:28:307 CTIOS1-ctios Trace: [call.5000.46854757] Found CallConnection(42067.0) for device 42067. 18:37:28:307 CTIOS1-ctios Trace: >>CG:[call.5000.46854757]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854757 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42067 RelDevID:42067 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854757) 18:37:28:307 CTIOS1-ctios Trace: >>CG:[call.5000.46854757]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854757 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03315744172 RelDevID:03315744172 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854757) 18:37:28:308 CTIOS1-ctios Trace: >>CG:[call.5000.46854757]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854757 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03315744172 MsgID:eCallClearedEvent DvrKey:call.5000.46854757) 18:37:28:308 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:300 SGID:5002 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:8612 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42067 AGID:42229 AGInstr:42067 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42229 AGAvailStatus:0) 18:37:28:308 CTIOS1-ctios Trace: [agent.5000.42229]: Current Wrapup Mode = 3 18:37:28:308 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854757.03315744172]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:28:308 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854757.42067]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:28:308 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854757.42067]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:28:308 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854757.03315744172]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:28:308 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854757.42067]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:28:308 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854757.42067]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:28:308 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854757.03315744172]:eCallClearedEvent,Msk(3f0000) 18:37:28:308 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854757.42067]:eCallClearedEvent,Msk(3f0000) 18:37:28:308 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854757.42067]:eCallClearedEvent,Msk(3f0000) 18:37:28:308 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:28:308 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:28:308 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:28:308 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:28:309 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:28:309 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:28:309 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:28:309 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:28:309 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:28:403 CTIOS1-ctios Trace: >>CG:[call.5000.2131420761]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420761 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420761) 18:37:28:403 CTIOS1-ctios Trace: >>CG:[call.5000.2131420761]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420761 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41211 RelDevID:41211 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420761) 18:37:28:403 CTIOS1-ctios Trace: >>CG:[call.5000.2131420761]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420761 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41211 MsgID:eCallClearedEvent DvrKey:call.5000.2131420761) 18:37:28:403 CTIOS1-ctios Trace: >>CG:[call.5000.2131420761]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420761 ConnDevIDTyp:0 ConnDevID:41211 MsgID:eCallEndEvent DvrKey:call.5000.2131420761) 18:37:28:403 CTIOS1-ctios Trace: Removed CallConnection(41211.0). 18:37:28:403 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:28:403 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420761 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:28:403 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:28:404 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420761.41211]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:28:404 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420761.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:28:404 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420761.41211]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:28:404 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420761.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:28:404 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420761.41211]:eCallClearedEvent,Msk(3f0000) 18:37:28:404 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420761.51044]:eCallClearedEvent,Msk(3f0000) 18:37:28:404 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420761.41211]:eCallEndEvent 18:37:28:404 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420761.51044]:eCallEndEvent 18:37:28:404 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:28:404 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:404 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:420 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:1) 18:37:28:420 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:28:420 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:420 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:420 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:420 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:420 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:420 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:420 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:444 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32370952 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5082 LogdOnTimeTdy:9381 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:258 LogdOnTimeSess:636 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:28:454 CTIOS1-ctios Trace: ->RCV[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4) a=48400][agent.5000.48400]:eSetAgentStateRequest(eAvailable) 18:37:28:473 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:37:28:473 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:28:473 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:498 CTIOS1-ctios Trace: [call.5000.46855014] Found CallConnection(42020.0) for device 42020. 18:37:28:499 CTIOS1-ctios Trace: [call.5000.46855014] Found CallConnection(42020.0) for device 42020. 18:37:28:501 CTIOS1-ctios Trace: >>CG:[call.5000.46855014]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855014 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42020 RelDevID:42020 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855014) 18:37:28:501 CTIOS1-ctios Trace: >>CG:[call.5000.46855014]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855014 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:04235160817 RelDevID:04235160817 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855014) 18:37:28:501 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855014.04235160817]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:28:501 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855014.42020]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:28:501 CTIOS1-ctios Trace: >>CG:[call.5000.46855014]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855014 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:04235160817 MsgID:eCallClearedEvent DvrKey:call.5000.46855014) 18:37:28:501 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855014.04235160817]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:28:501 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855014.42020]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:28:501 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855014.04235160817]:eCallClearedEvent,Msk(3f0000) 18:37:28:501 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855014.42020]:eCallClearedEvent,Msk(3f0000) 18:37:28:501 CTIOS1-ctios Trace: >>CG:[agent.5000.48761]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11086 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42020 AGID:48761 AGInstr:42020 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48761 AGAvailStatus:0) 18:37:28:502 CTIOS1-ctios Trace: [agent.5000.48761]: Current Wrapup Mode = 3 18:37:28:502 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48761]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:28:502 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48761]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:28:502 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48761]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:28:502 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48761]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:28:502 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48761]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:28:502 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48761]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:28:502 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48761]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:28:502 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48761]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:28:515 CTIOS1-ctios Trace: [call.5000.154709944] Found CallConnection(51093.0) for device 51093. 18:37:28:515 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10418 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42194 AGID:48400 AGInstr:42194 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48400 AGAvailStatus:1) 18:37:28:515 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:28:515 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:28:515 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:515 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:515 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:515 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:515 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:515 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:516 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:529 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eSetAgentStateConf(UniqObjID:agent.5000.48400 MsgID:eSetAgentStateConf TgtCILClntID:GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)) 18:37:28:529 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eSetAgentStateConf 18:37:28:578 CTIOS1-ctios Trace: [call.5000.154709944] Found CallConnection(51093.0) for device 51093. 18:37:28:602 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:37:28:602 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:28:602 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:602 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:602 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:602 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:603 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:603 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:603 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:629 CTIOS1-ctios Trace: [call.5000.46855735] Found CallConnection(51067.0) for device 51067. 18:37:28:639 CTIOS1-ctios Trace: >>CG:[call.5000.2131420763]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420763 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420763) 18:37:28:639 CTIOS1-ctios Trace: >>CG:[call.5000.2131420763]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420763 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41219 RelDevID:41219 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420763) 18:37:28:640 CTIOS1-ctios Trace: >>CG:[call.5000.2131420763]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420763 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41219 MsgID:eCallClearedEvent DvrKey:call.5000.2131420763) 18:37:28:640 CTIOS1-ctios Trace: >>CG:[call.5000.2131420763]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420763 ConnDevIDTyp:0 ConnDevID:41219 MsgID:eCallEndEvent DvrKey:call.5000.2131420763) 18:37:28:640 CTIOS1-ctios Trace: Removed CallConnection(41219.0). 18:37:28:640 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:28:640 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420763 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:28:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420763.41219]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:28:640 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:28:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420763.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:28:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420763.41219]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:28:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420763.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:28:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420763.41219]:eCallClearedEvent,Msk(3f0000) 18:37:28:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420763.51023]:eCallClearedEvent,Msk(3f0000) 18:37:28:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420763.41219]:eCallEndEvent 18:37:28:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420763.51023]:eCallEndEvent 18:37:28:640 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:28:640 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:640 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:668 CTIOS1-ctios Trace: [call.5000.46855735] Found CallConnection(51067.0) for device 51067. 18:37:28:673 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32370954 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5918 LogdOnTimeTdy:9287 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5918 LogdOnTimeSess:9287 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:28:688 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:37:28:688 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:28:688 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:28:790 CTIOS1-ctios Trace: ->RCV[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4) a=48004][agent.5000.48004]:eSetAgentStateRequest(eNotReady) 18:37:28:815 CTIOS1-ctios Trace: ->RCV[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4) a=48400][agent.5000.48400]:eSetAgentStateRequest(eNotReady) 18:37:28:850 CTIOS1-ctios Trace: >>CG:[call.5000.46855735]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855735 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855735 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04235220558 NewConnDevID:04235220558 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855735 ecc:(...)) 18:37:28:851 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855735.04235220558]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:28:851 CTIOS1-ctios Trace: <-SND[GF-C9-553A-76-1772-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855735.51067]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:28:851 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855735.51067]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:28:868 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eNotReady) 18:37:28:891 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:37:28:892 CTIOS1-ctios Trace: >>CG:[call.5000.46855741]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855741 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42122 ConnDevID:42122 MsgID:eCallBeginEvent DvrKey:call.5000.46855741 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105048))) 18:37:28:892 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855741 18:37:28:892 CTIOS1-ctios Trace: >>CG:[call.5000.46855741]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855741 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42122 CallngDevID:42122 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855741) 18:37:28:892 CTIOS1-ctios Trace: [call.5000.46855741] CallConnection(42122.0) found DeviceID(42122) AgentID(48756). 18:37:28:892 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:28:892 CTIOS1-ctios Trace: Added CallConnection(42122.0). 18:37:28:892 CTIOS1-ctios Trace: [call.5000.46855741]::CreateCallConnection(): CallConnection(42122.0) created successfully. 18:37:28:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:37:28:892 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:37:28:892 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:0) 18:37:28:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:892 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:892 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:893 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:893 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855741.42122]:eCallBeginEvent,Msk(bf0002) 18:37:28:893 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855741.42122]:eCallBeginEvent,Msk(bf0002) 18:37:28:893 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855741.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:28:893 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855741.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:28:893 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:37:28:893 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:37:28:893 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:893 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:893 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:893 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:893 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:893 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:893 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:28:941 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9822 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42044 AGID:48004 AGInstr:42044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48004 AGAvailStatus:0) 18:37:28:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:28:942 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:28:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:942 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:942 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:942 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eSetAgentStateConf(UniqObjID:agent.5000.48004 MsgID:eSetAgentStateConf TgtCILClntID:FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)) 18:37:28:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:942 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:942 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eSetAgentStateConf 18:37:28:968 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10418 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42194 AGID:48400 AGInstr:42194 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48400 AGAvailStatus:0) 18:37:28:968 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:28:968 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:28:968 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:968 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:968 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:968 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:968 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:969 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:969 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:28:969 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eSetAgentStateConf(UniqObjID:agent.5000.48400 MsgID:eSetAgentStateConf TgtCILClntID:GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)) 18:37:28:969 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eSetAgentStateConf 18:37:28:997 CTIOS1-ctios Trace: ->RCV[FL3-83-D58A-5644-dotNET_Sess(31914638)_EvtThd(4) a=5263][call.5000.46855357.42094]:eSetCallDataRequest 18:37:28:997 CTIOS1-ctios Trace: [call.5000.46855357.42094] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:28:997 CTIOS1-ctios Trace: <-SND[FL3-83-D58A-5644-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855357.42094]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:29:017 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:0) 18:37:29:018 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:29:018 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:29:018 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:018 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:37:29:018 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:37:29:030 CTIOS1-ctios Trace: >>CG:[call.5000.154709772]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709772 ConnDevIDTyp:1 ConnDevID:03453638833 MsgID:eCallEndEvent DvrKey:call.5000.154709772) 18:37:29:030 CTIOS1-ctios Trace: >>CG:[agent.5000.9503]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6243 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21251 AGID:9503 AGInstr:21251 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9503 AGAvailStatus:1) 18:37:29:030 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709772 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:29:030 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9503]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:29:051 CTIOS1-ctios Trace: >>CG:[call.5000.46855741]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855741 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42122 RelDevID:42122 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855741) 18:37:29:051 CTIOS1-ctios Trace: >>CG:[call.5000.46855741]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855741 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42122 MsgID:eCallClearedEvent DvrKey:call.5000.46855741) 18:37:29:051 CTIOS1-ctios Trace: >>CG:[call.5000.46855741]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855741 ConnDevIDTyp:0 ConnDevID:42122 MsgID:eCallEndEvent DvrKey:call.5000.46855741) 18:37:29:052 CTIOS1-ctios Trace: Removed CallConnection(42122.0). 18:37:29:052 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855741 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:29:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855741.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:29:052 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855741.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:29:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855741.42122]:eCallClearedEvent,Msk(3f0000) 18:37:29:052 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855741.42122]:eCallClearedEvent,Msk(3f0000) 18:37:29:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855741.42122]:eCallEndEvent 18:37:29:052 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855741.42122]:eCallEndEvent 18:37:29:052 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:37:29:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:29:052 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:29:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:053 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:053 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:053 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:053 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:053 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:053 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:057 CTIOS1-ctios Trace: >>CG:[call.5000.46855357]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855357 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855357 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0515177248 CallWrpupData:BB_1218_TechnicalVisit/IssueNotIdentifi NewConnDevID:42094 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855357 ecc:(...)) 18:37:29:057 CTIOS1-ctios Trace: >>CG:[call.5000.46855357.42094]:eSetCallDataConf(UniqObjID:call.5000.46855357.42094 MsgID:eSetCallDataConf TgtCILClntID:FL3-83-D58A-5644-dotNET_Sess(31914638)_EvtThd(4)) 18:37:29:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855357.0515177248]:eCallDataUpdateEvent 18:37:29:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855357.42094]:eCallDataUpdateEvent 18:37:29:058 CTIOS1-ctios Trace: <-SND[FL3-83-D58A-5644-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855357.42094]:eCallDataUpdateEvent 18:37:29:083 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eQueryAgentStatisticsConf(IID:32370959 PrphID:5000 AGExt:42122 AGID:48756 AGInstr:42122 UniqObjID:agent.5000.48756 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2555 LogdOnTimeTdy:9439 NotRdyTimeTdy:269 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:41 HdlCallsTlkTimeTdy:6409 HdlCallsTimeTdy:6551 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2026 LogdOnTimeSess:5781 NotRdyTimeSess:129 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:3499 HdlCallsTimeSess:3574 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:154 IntCallsTimeSess:55 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:154 IntCallsTimeTdy:55 HdlCallsAftCallTimeSess:75 HdlCallsAftCallTimeTdy:142 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prv 18:37:29:083 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eOnNewAgentStatisticsEvent 18:37:29:110 CTIOS1-ctios Trace: ->RCV[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4) a=48004][agent.5000.48004]:eSetAgentStateRequest(eAvailable) 18:37:29:145 CTIOS1-ctios Trace: [call.5000.46854390] Found CallConnection(51008.0) for device 51008. 18:37:29:146 CTIOS1-ctios Trace: [call.5000.46854390] Found CallConnection(51008.0) for device 51008. 18:37:29:149 CTIOS1-ctios Trace: >>CG:[call.5000.46854390]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854390 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51008 RelDevID:51008 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854390) 18:37:29:149 CTIOS1-ctios Trace: >>CG:[call.5000.46854390]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854390 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:03218718959 RelDevID:03218718959 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854390) 18:37:29:149 CTIOS1-ctios Trace: >>CG:[call.5000.46854390]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854390 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51008 MsgID:eCallClearedEvent DvrKey:call.5000.46854390) 18:37:29:149 CTIOS1-ctios Trace: >>CG:[agent.5000.11528]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:7947 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51008 AGID:11528 AGInstr:51008 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.11528 AGAvailStatus:0) 18:37:29:149 CTIOS1-ctios Trace: <-SND[GF-D11-3277-17-1824-3600][call.5000.46854390.51008]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:29:149 CTIOS1-ctios Trace: [agent.5000.11528]: Current Wrapup Mode = 0 18:37:29:149 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854390.51008]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:29:149 CTIOS1-ctios Trace: [call.5000.46854390.51008] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:29:149 CTIOS1-ctios Trace: <-SND[GF-D11-3277-17-1824-3600][call.5000.46854390.51008]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:29:149 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854390.51008]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:29:149 CTIOS1-ctios Trace: <-SND[GF-D11-3277-17-1824-3600][call.5000.46854390.51008]:eCallClearedEvent,Msk(3f0000) 18:37:29:149 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854390.51008]:eCallClearedEvent,Msk(3f0000) 18:37:29:149 CTIOS1-ctios Trace: <-SND[GF-D11-3277-17-1824-3600][call.5000.46854390.51008]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:29:149 CTIOS1-ctios Trace: <-SND[GF-D11-3277-17-1824-3600][agent.5000.11528]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:29:149 CTIOS1-ctios Trace: <-SND[37096][agent.5000.11528]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:29:149 CTIOS1-ctios Trace: <-SND[37096][agent.5000.11528]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:29:149 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.11528]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:29:170 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9822 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42044 AGID:48004 AGInstr:42044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48004 AGAvailStatus:1) 18:37:29:171 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:29:171 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:29:171 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:171 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:171 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eSetAgentStateConf(UniqObjID:agent.5000.48004 MsgID:eSetAgentStateConf TgtCILClntID:FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)) 18:37:29:171 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:171 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:171 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:171 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:171 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:171 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eSetAgentStateConf 18:37:29:193 CTIOS1-ctios Trace: >>CG:[agent.5000.48420]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10473 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42092 AGID:48420 AGInstr:42092 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48420 AGAvailStatus:0) 18:37:29:193 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:37:29:193 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:193 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:193 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:193 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:193 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:193 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:193 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:255 CTIOS1-ctios Trace: ->RCV[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4) a=48400][agent.5000.48400]:eSetAgentStateRequest(eAvailable) 18:37:29:303 CTIOS1-ctios Trace: >>CG:[agent.5000.41917]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:300 SGID:5002 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9049 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42178 AGID:41917 AGInstr:42178 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41917 AGAvailStatus:0) 18:37:29:303 CTIOS1-ctios Trace: >>CG:[call.5000.46855738]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855738 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855738 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4235214156 NewConnDevID:4235214156 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855738 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105048))) 18:37:29:303 CTIOS1-ctios Trace: >>CG:[call.5000.46855738]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855738 ConnDevIDTyp:0 SVC#:200 SVCID:5001 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:300 SGID:5002 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42178 CallngDevID:4235214156 CalldDevID:42178 LstRedirDevID:(null) AnsDevID:42178 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855738 Trnk#:0 TrnkGrp#:0) 18:37:29:303 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41917]:eAgentStateEvent(eTalking),Msk(0) 18:37:29:304 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41917]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:29:304 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41917]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:29:304 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41917]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:29:304 CTIOS1-ctios Trace: [call.5000.46855738] Found CallConnection(4235214156.1). 18:37:29:304 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41917]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:29:304 CTIOS1-ctios Trace: [call.5000.46855738] Found CallConnection(4235214156.1). 18:37:29:304 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41917]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:29:304 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41917]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:29:304 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41917]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:29:304 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855738.4235214156]:eCallDataUpdateEvent,Msk(bf0002) 18:37:29:304 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855738.42178]:eCallDataUpdateEvent,Msk(3f0001) 18:37:29:304 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855738.4235214156]:eCallEstablishedEvent,Msk(bf01a6) 18:37:29:304 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855738.42178]:eCallEstablishedEvent,Msk(bf01a6) 18:37:29:307 CTIOS1-ctios Trace: ->RCV[GF-D8-1807-108-3896-3456 a=30614][agent.5000.30614]:eSetAgentStateRequest(eAvailable) 18:37:29:316 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10418 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42194 AGID:48400 AGInstr:42194 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48400 AGAvailStatus:1) 18:37:29:316 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:29:316 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:29:316 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:316 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:316 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:316 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:316 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:316 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:316 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:317 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eSetAgentStateConf(UniqObjID:agent.5000.48400 MsgID:eSetAgentStateConf TgtCILClntID:GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)) 18:37:29:317 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eSetAgentStateConf 18:37:29:368 CTIOS1-ctios Trace: >>CG:[call.5000.46855597]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855597 ConnDevIDTyp:1 ConnDevID:04235242371 MsgID:eCallEndEvent DvrKey:call.5000.46855597) 18:37:29:368 CTIOS1-ctios Trace: >>CG:[agent.5000.30614]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10456 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51099 AGID:30614 AGInstr:51099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30614 AGAvailStatus:1) 18:37:29:368 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855597 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:29:368 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30614]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:29:368 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][agent.5000.30614]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:29:369 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30614]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:369 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30614]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:369 CTIOS1-ctios Trace: >>CG:[agent.5000.30614]:eSetAgentStateConf(UniqObjID:agent.5000.30614 MsgID:eSetAgentStateConf TgtCILClntID:GF-D8-1807-108-3896-3456) 18:37:29:369 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][agent.5000.30614]:eSetAgentStateConf 18:37:29:381 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eAvailable) 18:37:29:381 CTIOS1-ctios Trace: ->RCV[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4) a=48456][agent.5000.48456]:eSetAgentStateRequest(eNotReady) 18:37:29:414 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:0) 18:37:29:414 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:37:29:415 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:415 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:415 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:415 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:415 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:415 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:415 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:442 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:1) 18:37:29:443 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:29:443 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:29:443 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:443 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:37:29:443 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:37:29:453 CTIOS1-ctios Trace: ->RCV[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4) a=48004][agent.5000.48004]:eSetAgentStateRequest(eNotReady) 18:37:29:533 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10520 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42253 AGID:48456 AGInstr:42253 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48456 AGAvailStatus:0) 18:37:29:533 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:29:533 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:29:533 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:533 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:533 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:533 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:533 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:533 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:534 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:534 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eSetAgentStateConf(UniqObjID:agent.5000.48456 MsgID:eSetAgentStateConf TgtCILClntID:GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)) 18:37:29:534 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eSetAgentStateConf 18:37:29:548 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:616 SVCID:6109 SG#:618 SGID:6061 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:51099 ANI:0542451153 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206660 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206660 RCallKeySeq#:1 CallTypIDTag:5133 PreCallIIDTag:7989954) 18:37:29:548 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][]:eAgentPrecallEvent 18:37:29:560 CTIOS1-ctios Trace: >>CG:[agent.5000.48420]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10473 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42092 AGID:48420 AGInstr:42092 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48420 AGAvailStatus:1) 18:37:29:560 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:29:560 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:560 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:561 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:561 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:561 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:561 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:561 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:578 CTIOS1-ctios Trace: >>CG:[agent.5000.30614]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10456 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51099 AGID:30614 AGInstr:51099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30614 AGAvailStatus:0) 18:37:29:579 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30614]:eAgentStateEvent(eReserved),Msk(0) 18:37:29:579 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][agent.5000.30614]:eAgentStateEvent(eReserved),Msk(0) 18:37:29:579 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30614]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:29:579 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30614]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:29:603 CTIOS1-ctios Trace: >>CG:[call.5000.46854989.42619]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.46854989.42619 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:FN8-136-DCFB-12256-dotNET_Sess(31914638)_EvtThd(4)) 18:37:29:603 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.46854989.42619]. 18:37:29:604 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9822 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42044 AGID:48004 AGInstr:42044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48004 AGAvailStatus:0) 18:37:29:604 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:29:604 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:29:604 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:604 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:604 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:604 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:604 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:604 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:604 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:605 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eSetAgentStateConf(UniqObjID:agent.5000.48004 MsgID:eSetAgentStateConf TgtCILClntID:FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)) 18:37:29:605 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eSetAgentStateConf 18:37:29:623 CTIOS1-ctios Trace: >>CG:[call.5000.46855742]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855742 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0542451153 DNIS:51099 Dialed#:45233 ConnDevID:0542451153 RCallKeyDay:151314 RCallKeyCID:206660 MsgID:eCallBeginEvent DvrKey:call.5000.46855742 ecc:(...) ICMEntUniqID:icm.151314.206660 RCallKeySeq#:2) 18:37:29:623 CTIOS1-ctios Trace: >>CG:[call.5000.46855742]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855742 ConnDevIDTyp:1 SVC#:616 SVCID:6109 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0542451153 AlrtgDevID:(null) CallngDevID:0542451153 CalldDevID:51099 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855742 Trnk#:0 TrnkGrp#:0) 18:37:29:623 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855742 18:37:29:623 CTIOS1-ctios Trace: [call.5000.46855742]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0542451153. 18:37:29:623 CTIOS1-ctios Trace: CallConnection(0542451153.1) created AgentObject (Device) for DeviceID(0542451153). 18:37:29:623 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:29:623 CTIOS1-ctios Trace: Added CallConnection(0542451153.1). 18:37:29:623 CTIOS1-ctios Trace: [call.5000.46855742]::CreateCallConnection(): CallConnection(0542451153.1) created successfully. 18:37:29:623 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855742.0542451153]:eCallBeginEvent 18:37:29:623 CTIOS1-ctios Trace: >>CG:[call.5000.46855742]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855742 ConnDevIDTyp:1 SVC#:616 SVCID:6109 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:618 SGID:6061 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0542451153 AlrtgDevID:51099 CallngDevID:0542451153 CalldDevID:51099 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855742 Trnk#:0 TrnkGrp#:0) 18:37:29:624 CTIOS1-ctios Trace: [call.5000.46855742] Found CallConnection(0542451153.1) for device 0542451153. 18:37:29:624 CTIOS1-ctios Trace: [call.5000.46855742]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51099. 18:37:29:624 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855742.0542451153]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:29:624 CTIOS1-ctios Trace: [call.5000.46855742] CallConnection(0542451153.1) found DeviceID(51099) AgentID(30614). 18:37:29:624 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:29:624 CTIOS1-ctios Trace: Added CallConnection(0542451153.1). 18:37:29:624 CTIOS1-ctios Trace: [call.5000.46855742]::CreateCallConnection(): CallConnection(0542451153.1) created successfully. 18:37:29:624 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855742.51099]:eCallBeginEvent 18:37:29:624 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][call.5000.46855742.51099]:eCallBeginEvent 18:37:29:624 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855742.0542451153]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:29:624 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855742.51099]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:29:624 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][call.5000.46855742.51099]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:29:660 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:201 SVCID:5006 SG#:301 SGID:5012 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42085 ANI:0512100089 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206674 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206674 RCallKeySeq#:1 CallTypIDTag:5003 PreCallIIDTag:7989980) 18:37:29:660 CTIOS1-ctios Trace: <-SND[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:29:671 CTIOS1-ctios Trace: ->RCV[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4) a=48456][agent.5000.48456]:eSetAgentStateRequest(eAvailable) 18:37:29:691 CTIOS1-ctios Trace: >>CG:[agent.5000.48642]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10849 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42085 AGID:48642 AGInstr:42085 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48642 AGAvailStatus:0) 18:37:29:691 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:eAgentStateEvent(eReserved),Msk(0) 18:37:29:691 CTIOS1-ctios Trace: <-SND[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:eAgentStateEvent(eReserved),Msk(0) 18:37:29:691 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:29:691 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:29:691 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:29:691 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:29:691 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:29:691 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:29:691 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:29:710 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:37:29:710 CTIOS1-ctios Trace: >>CG:[call.5000.46855743]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855743 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42072 ConnDevID:42072 MsgID:eCallBeginEvent DvrKey:call.5000.46855743 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105049))) 18:37:29:710 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855743 18:37:29:710 CTIOS1-ctios Trace: >>CG:[call.5000.46855743]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855743 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42072 CallngDevID:42072 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855743) 18:37:29:710 CTIOS1-ctios Trace: [call.5000.46855743] CallConnection(42072.0) found DeviceID(42072) AgentID(48155). 18:37:29:710 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:29:710 CTIOS1-ctios Trace: Added CallConnection(42072.0). 18:37:29:710 CTIOS1-ctios Trace: [call.5000.46855743]::CreateCallConnection(): CallConnection(42072.0) created successfully. 18:37:29:710 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:0) 18:37:29:710 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:37:29:710 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:29:710 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:29:711 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:29:711 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:29:711 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:29:711 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:29:711 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:29:711 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855743.42072]:eCallBeginEvent,Msk(bf0002) 18:37:29:711 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855743.42072]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:29:711 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:37:29:711 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:29:711 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:29:711 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:29:711 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:29:711 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:29:712 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:29:712 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:29:731 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10520 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42253 AGID:48456 AGInstr:42253 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48456 AGAvailStatus:1) 18:37:29:731 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:29:731 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:29:731 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:731 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:731 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:732 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:732 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:732 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:732 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eSetAgentStateConf(UniqObjID:agent.5000.48456 MsgID:eSetAgentStateConf TgtCILClntID:GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)) 18:37:29:732 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:732 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eSetAgentStateConf 18:37:29:740 CTIOS1-ctios Trace: >>CG:[call.5000.46855744]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855744 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0512100089 DNIS:42085 Dialed#:45233 ConnDevID:0512100089 RCallKeyDay:151314 RCallKeyCID:206674 MsgID:eCallBeginEvent DvrKey:call.5000.46855744 ecc:(...) ICMEntUniqID:icm.151314.206674 RCallKeySeq#:2) 18:37:29:740 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855744 18:37:29:740 CTIOS1-ctios Trace: >>CG:[call.5000.46855744]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855744 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0512100089 AlrtgDevID:(null) CallngDevID:0512100089 CalldDevID:42085 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855744 Trnk#:0 TrnkGrp#:0) 18:37:29:740 CTIOS1-ctios Trace: [call.5000.46855744]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0512100089. 18:37:29:740 CTIOS1-ctios Trace: CallConnection(0512100089.1) created AgentObject (Device) for DeviceID(0512100089). 18:37:29:740 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:29:740 CTIOS1-ctios Trace: Added CallConnection(0512100089.1). 18:37:29:740 CTIOS1-ctios Trace: [call.5000.46855744]::CreateCallConnection(): CallConnection(0512100089.1) created successfully. 18:37:29:741 CTIOS1-ctios Trace: >>CG:[call.5000.46855744]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855744 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:301 SGID:5012 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0512100089 AlrtgDevID:42085 CallngDevID:0512100089 CalldDevID:42085 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855744 Trnk#:0 TrnkGrp#:0) 18:37:29:741 CTIOS1-ctios Trace: [call.5000.46855744] Found CallConnection(0512100089.1) for device 0512100089. 18:37:29:741 CTIOS1-ctios Trace: [call.5000.46855744]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42085. 18:37:29:741 CTIOS1-ctios Trace: [call.5000.46855744] CallConnection(0512100089.1) found DeviceID(42085) AgentID(48642). 18:37:29:741 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:29:741 CTIOS1-ctios Trace: Added CallConnection(0512100089.1). 18:37:29:741 CTIOS1-ctios Trace: [call.5000.46855744]::CreateCallConnection(): CallConnection(0512100089.1) created successfully. 18:37:29:741 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855744.0512100089]:eCallBeginEvent 18:37:29:741 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855744.0512100089]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:29:741 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855744.42085]:eCallBeginEvent 18:37:29:741 CTIOS1-ctios Trace: <-SND[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855744.42085]:eCallBeginEvent 18:37:29:741 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855744.0512100089]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:29:741 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855744.42085]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:29:741 CTIOS1-ctios Trace: <-SND[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855744.42085]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:29:790 CTIOS1-ctios Trace: ->RCV[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4) a=48501][agent.5000.48501]:eSetAgentStateRequest(eNotReady) 18:37:29:862 CTIOS1-ctios Trace: [call.5000.46855738] Found CallConnection(42178.0) for device 42178. 18:37:29:884 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207129 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207129 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990702) 18:37:29:887 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207130 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207130 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990703) 18:37:29:891 CTIOS1-ctios Trace: >>CG:[call.5000.46855743]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855743 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42072 RelDevID:42072 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855743) 18:37:29:891 CTIOS1-ctios Trace: >>CG:[call.5000.46855743]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855743 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42072 MsgID:eCallClearedEvent DvrKey:call.5000.46855743) 18:37:29:891 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855743.42072]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:29:891 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855743.42072]:eCallClearedEvent,Msk(3f0000) 18:37:29:892 CTIOS1-ctios Trace: >>CG:[call.5000.46855743]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855743 ConnDevIDTyp:0 ConnDevID:42072 MsgID:eCallEndEvent DvrKey:call.5000.46855743) 18:37:29:892 CTIOS1-ctios Trace: Removed CallConnection(42072.0). 18:37:29:892 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855743 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:29:892 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:37:29:892 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855743.42072]:eCallEndEvent 18:37:29:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:29:893 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:893 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:893 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:893 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:893 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:893 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:893 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:894 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:1) 18:37:29:894 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:29:894 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:894 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:895 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:895 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:895 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:895 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:895 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:907 CTIOS1-ctios Trace: [call.5000.46855738] Found CallConnection(42178.0) for device 42178. 18:37:29:914 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:29:914 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:29:914 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:29:914 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:29:916 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:29:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:29:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:29:917 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:29:924 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eQueryAgentStatisticsConf(IID:32370968 PrphID:5000 AGExt:42072 AGID:48155 AGInstr:42072 UniqObjID:agent.5000.48155 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:7141 LogdOnTimeTdy:20304 NotRdyTimeTdy:3312 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:59 HdlCallsTlkTimeTdy:9412 HdlCallsTimeTdy:9743 IncCallsHldTdy:1 IncCallsHldTimeTdy:53 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:4226 LogdOnTimeSess:9548 NotRdyTimeSess:2037 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:17 HdlCallsTlkTimeSess:3112 HdlCallsTimeSess:3224 IncCallsHldSess:1 IncCallsHldTimeSess:53 IntCallsSess:257 IntCallsTimeSess:83 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:304 IntCallsTimeTdy:119 HdlCallsAftCallTimeSess:59 HdlCallsAftCallTimeTdy:278 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess 18:37:29:938 CTIOS1-ctios Trace: ->RCV[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4) a=6012][agent.5000.6012]:eSetAgentStateRequest(eAvailable) 18:37:29:942 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10672 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42042 AGID:48501 AGInstr:42042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48501 AGAvailStatus:0) 18:37:29:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:29:942 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:29:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:942 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eSetAgentStateConf(UniqObjID:agent.5000.48501 MsgID:eSetAgentStateConf TgtCILClntID:FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)) 18:37:29:942 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:942 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:943 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:943 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:943 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:29:943 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eSetAgentStateConf 18:37:29:998 CTIOS1-ctios Trace: >>CG:[call.5000.46855181]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855181 ConnDevIDTyp:0 ConnDevID:21160 MsgID:eCallEndEvent DvrKey:call.5000.46855181) 18:37:29:998 CTIOS1-ctios Trace: Removed CallConnection(9703453164301.1). 18:37:29:998 CTIOS1-ctios Trace: Removed CallConnection(21160.0). 18:37:29:998 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855181 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:29:998 CTIOS1-ctios Trace: >>CG:[agent.5000.6012]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5369 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21160 AGID:6012 AGInstr:21160 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6012 AGAvailStatus:1) 18:37:29:999 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855181.9703453164301]:eCallEndEvent 18:37:29:999 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855181.21160]:eCallEndEvent 18:37:29:999 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855181.21160]:eCallEndEvent 18:37:29:999 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6012]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:29:999 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6012]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:29:999 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6012]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:29:999 CTIOS1-ctios Trace: >>CG:[agent.5000.6012]:eSetAgentStateConf(UniqObjID:agent.5000.6012 MsgID:eSetAgentStateConf TgtCILClntID:FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)) 18:37:29:999 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6012]:eSetAgentStateConf 18:37:30:030 CTIOS1-ctios Trace: >>CG:[agent.5000.6012]:eQueryAgentStatisticsConf(IID:32370970 PrphID:5000 AGExt:21160 AGID:6012 AGInstr:21160 UniqObjID:agent.5000.6012 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:233 LogdOnTimeTdy:14776 NotRdyTimeTdy:513 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:74 LogdOnTimeSess:5792 NotRdyTimeSess:508 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:4 IntCallsTimeSess:4 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:13 IntCallsTimeTdy:18 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:48 AutoOutCallsTlkTimeSess:2624 AutoOutCallsTimeSess:3343 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:134 AutoOutCallsTlkTimeTdy:7803 AutoOutCallsTimeTdy:9712 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeS 18:37:30:031 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6012]:eOnNewAgentStatisticsEvent 18:37:30:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420765]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420765 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41225 ConnDevID:41225 MsgID:eCallBeginEvent DvrKey:call.5000.2131420765) 18:37:30:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420765]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420765 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41225 CallngDevID:41225 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420765) 18:37:30:041 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420765 18:37:30:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420765]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420765 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420765 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41225 NewConnDevID:41225 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420765) 18:37:30:041 CTIOS1-ctios Trace: [call.5000.2131420765] CallConnection(41225.0) found DeviceID(41225) AgentID(). 18:37:30:041 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:30:041 CTIOS1-ctios Trace: Added CallConnection(41225.0). 18:37:30:041 CTIOS1-ctios Trace: [call.5000.2131420765]::CreateCallConnection(): CallConnection(41225.0) created successfully. 18:37:30:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420765.41225]:eCallBeginEvent,Msk(bf0002) 18:37:30:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420765.41225]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:30:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420765]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420765 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41225 CallngDevID:41225 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420765) 18:37:30:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420765.41225]:eCallDataUpdateEvent,Msk(bf0002) 18:37:30:042 CTIOS1-ctios Trace: [call.5000.2131420765] Found CallConnection(41225.0) for device 41225. 18:37:30:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420765.41225]:eCallOriginatedEvent,Msk(bf0002) 18:37:30:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420765]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420765 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420765 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41225 NewConnDevID:41225 RCallKeyDay:151314 RCallKeyCID:207129 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420765 ICMEntUniqID:icm.151314.207129 RCallKeySeq#:1) 18:37:30:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420765.41225]:eCallDataUpdateEvent,Msk(bf0002) 18:37:30:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420765]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420765 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41225 AlrtgDevID: CallngDevID:41225 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420765 Trnk#:0 TrnkGrp#:0) 18:37:30:042 CTIOS1-ctios Trace: [call.5000.2131420765] Found CallConnection(41225.0) for device 41225. 18:37:30:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420765.41225]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:30:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420765]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420765 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41225 AlrtgDevID:51044 CallngDevID:41225 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420765 Trnk#:0 TrnkGrp#:0) 18:37:30:043 CTIOS1-ctios Trace: [call.5000.2131420765] Found CallConnection(41225.0) for device 41225. 18:37:30:043 CTIOS1-ctios Trace: [call.5000.2131420765]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:30:043 CTIOS1-ctios Trace: [call.5000.2131420765] CallConnection(41225.0) found DeviceID(51044) AgentID(05230). 18:37:30:043 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:30:043 CTIOS1-ctios Trace: Added CallConnection(41225.0). 18:37:30:043 CTIOS1-ctios Trace: [call.5000.2131420765]::CreateCallConnection(): CallConnection(41225.0) created successfully. 18:37:30:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420765]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420765 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420765 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41225 NewConnDevID:41225 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420765 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105049))) 18:37:30:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420765]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420765 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41225 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420765 Trnk#:0 TrnkGrp#:0) 18:37:30:044 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:30:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420765]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420765 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420765) 18:37:30:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420765.51044]:eCallBeginEvent 18:37:30:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420765.41225]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:30:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420765.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:30:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420765.41225]:eCallDataUpdateEvent,Msk(bf0002) 18:37:30:044 CTIOS1-ctios Trace: [call.5000.2131420765] Found CallConnection(41225.0). 18:37:30:044 CTIOS1-ctios Trace: [call.5000.2131420765] Found CallConnection(41225.0). 18:37:30:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420765.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:30:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420765.41225]:eCallEstablishedEvent,Msk(bf01a6) 18:37:30:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420765.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:30:044 CTIOS1-ctios Trace: [call.5000.2131420765] Found CallConnection(51044.0). 18:37:30:044 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:30:044 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:044 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420765.41225]: eCallHeldEvent,Msk(bf0126) 18:37:30:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420765.51044]: eCallHeldEvent,Msk(bf000a) 18:37:30:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420766]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420766 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41227 ConnDevID:41227 MsgID:eCallBeginEvent DvrKey:call.5000.2131420766) 18:37:30:045 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420766 18:37:30:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420766]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420766 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41227 CallngDevID:41227 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420766) 18:37:30:045 CTIOS1-ctios Trace: [call.5000.2131420766] CallConnection(41227.0) found DeviceID(41227) AgentID(). 18:37:30:045 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:30:046 CTIOS1-ctios Trace: Added CallConnection(41227.0). 18:37:30:046 CTIOS1-ctios Trace: [call.5000.2131420766]::CreateCallConnection(): CallConnection(41227.0) created successfully. 18:37:30:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420766]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420766 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420766 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41227 NewConnDevID:41227 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420766) 18:37:30:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420766]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420766 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41227 CallngDevID:41227 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420766) 18:37:30:046 CTIOS1-ctios Trace: [call.5000.2131420766] Found CallConnection(41227.0) for device 41227. 18:37:30:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420766]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420766 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420766 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41227 NewConnDevID:41227 RCallKeyDay:151314 RCallKeyCID:207130 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420766 ICMEntUniqID:icm.151314.207130 RCallKeySeq#:1) 18:37:30:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420766]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420766 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41227 AlrtgDevID: CallngDevID:41227 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420766 Trnk#:0 TrnkGrp#:0) 18:37:30:047 CTIOS1-ctios Trace: [call.5000.2131420766] Found CallConnection(41227.0) for device 41227. 18:37:30:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420766]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420766 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41227 AlrtgDevID:51023 CallngDevID:41227 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420766 Trnk#:0 TrnkGrp#:0) 18:37:30:047 CTIOS1-ctios Trace: [call.5000.2131420766] Found CallConnection(41227.0) for device 41227. 18:37:30:047 CTIOS1-ctios Trace: [call.5000.2131420766]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:30:047 CTIOS1-ctios Trace: [call.5000.2131420766] CallConnection(41227.0) found DeviceID(51023) AgentID(33632). 18:37:30:047 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:30:047 CTIOS1-ctios Trace: Added CallConnection(41227.0). 18:37:30:047 CTIOS1-ctios Trace: [call.5000.2131420766]::CreateCallConnection(): CallConnection(41227.0) created successfully. 18:37:30:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420766.41227]:eCallBeginEvent,Msk(bf0002) 18:37:30:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420766.41227]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:30:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420766]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420766 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420766 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41227 NewConnDevID:41227 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420766 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105049))) 18:37:30:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420766.41227]:eCallDataUpdateEvent,Msk(bf0002) 18:37:30:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420766]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420766 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41227 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420766 Trnk#:0 TrnkGrp#:0) 18:37:30:048 CTIOS1-ctios Trace: [call.5000.2131420766] Found CallConnection(41227.0). 18:37:30:048 CTIOS1-ctios Trace: [call.5000.2131420766] Found CallConnection(41227.0). 18:37:30:048 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:30:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420766.41227]:eCallOriginatedEvent,Msk(bf0002) 18:37:30:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420766.41227]:eCallDataUpdateEvent,Msk(bf0002) 18:37:30:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420766.41227]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:30:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420766]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420766 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420766) 18:37:30:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420766.51023]:eCallBeginEvent 18:37:30:048 CTIOS1-ctios Trace: [call.5000.2131420766] Found CallConnection(51023.0). 18:37:30:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420766.41227]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:30:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420766.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:30:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420766.41227]:eCallDataUpdateEvent,Msk(bf0002) 18:37:30:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420766.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:30:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420766.41227]:eCallEstablishedEvent,Msk(bf01a6) 18:37:30:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420766.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:30:049 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:30:049 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:049 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420766.41227]: eCallHeldEvent,Msk(bf0126) 18:37:30:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420766.51023]: eCallHeldEvent,Msk(bf000a) 18:37:30:105 CTIOS1-ctios Trace: >>CG:[call.5000.2131420765]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420765 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420765 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41225 NewConnDevID:41225 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420765 ecc:(...)) 18:37:30:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420765.41225]:eCallDataUpdateEvent,Msk(bf0126) 18:37:30:106 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420765.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:30:109 CTIOS1-ctios Trace: >>CG:[call.5000.2131420766]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420766 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420766 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41227 NewConnDevID:41227 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420766 ecc:(...)) 18:37:30:109 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420766.41227]:eCallDataUpdateEvent,Msk(bf0126) 18:37:30:109 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420766.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:30:142 CTIOS1-ctios Trace: ->RCV[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4) a=48004][agent.5000.48004]:eSetAgentStateRequest(eAvailable) 18:37:30:201 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9822 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42044 AGID:48004 AGInstr:42044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48004 AGAvailStatus:1) 18:37:30:202 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:30:202 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:30:202 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:202 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:202 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:202 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:202 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:202 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:202 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:203 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eSetAgentStateConf(UniqObjID:agent.5000.48004 MsgID:eSetAgentStateConf TgtCILClntID:FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)) 18:37:30:203 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eSetAgentStateConf 18:37:30:217 CTIOS1-ctios Trace: ->RCV[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4) a=48501][agent.5000.48501]:eSetAgentStateRequest(eAvailable) 18:37:30:249 CTIOS1-ctios Trace: [call.5000.154709903] Found CallConnection(21183.0) for device 21183. 18:37:30:249 CTIOS1-ctios Trace: [call.5000.154709903] Found CallConnection(21183.0) for device 21183. 18:37:30:249 CTIOS1-ctios Trace: >>CG:[call.5000.154709903]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709903 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21183 RelDevID:21183 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709903) 18:37:30:249 CTIOS1-ctios Trace: >>CG:[call.5000.154709903]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709903 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:723660667 RelDevID:723660667 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709903) 18:37:30:249 CTIOS1-ctios Trace: >>CG:[call.5000.154709903]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709903 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:723660667 MsgID:eCallClearedEvent DvrKey:call.5000.154709903) 18:37:30:249 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709903.723660667]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:30:249 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709903.21183]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:30:249 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709903.723660667]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:30:249 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709903.21183]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:30:249 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709903.723660667]:eCallClearedEvent,Msk(3f0000) 18:37:30:249 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709903.21183]:eCallClearedEvent,Msk(3f0000) 18:37:30:278 CTIOS1-ctios Trace: >>CG:[agent.5000.36366]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:503 SGID:5038 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10957 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21183 AGID:36366 AGInstr:21183 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36366 AGAvailStatus:0) 18:37:30:278 CTIOS1-ctios Trace: [agent.5000.36366]: Current Wrapup Mode = 3 18:37:30:278 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36366]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:30:278 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36366]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:30:279 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10672 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42042 AGID:48501 AGInstr:42042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48501 AGAvailStatus:1) 18:37:30:280 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:30:280 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:30:280 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:280 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:280 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:280 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:280 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:280 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:280 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:281 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eSetAgentStateConf(UniqObjID:agent.5000.48501 MsgID:eSetAgentStateConf TgtCILClntID:FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)) 18:37:30:281 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eSetAgentStateConf 18:37:30:324 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eNotReady) 18:37:30:387 CTIOS1-ctios Trace: >>CG:[call.5000.46854067]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46854067 ConnDevIDTyp:0 ConnDevID:42075 MsgID:eCallEndEvent DvrKey:call.5000.46854067) 18:37:30:387 CTIOS1-ctios Trace: Removed CallConnection(0915711554.1). 18:37:30:387 CTIOS1-ctios Trace: Removed CallConnection(42075.0). 18:37:30:387 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46854067 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:30:387 CTIOS1-ctios Trace: >>CG:[agent.5000.48631]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10861 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42075 AGID:48631 AGInstr:42075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48631 AGAvailStatus:1) 18:37:30:387 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854067.0915711554]:eCallEndEvent 18:37:30:387 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854067.42075]:eCallEndEvent 18:37:30:387 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48631]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:30:387 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48631]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:387 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48631]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:387 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48631]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:387 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48631]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:388 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48631]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:388 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48631]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:388 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48631]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:403 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:37:30:403 CTIOS1-ctios Trace: >>CG:[call.5000.46855747]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855747 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42037 ConnDevID:42037 MsgID:eCallBeginEvent DvrKey:call.5000.46855747 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105049))) 18:37:30:404 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855747 18:37:30:404 CTIOS1-ctios Trace: >>CG:[call.5000.46855747]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855747 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42037 CallngDevID:42037 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855747) 18:37:30:404 CTIOS1-ctios Trace: [call.5000.46855747] CallConnection(42037.0) found DeviceID(42037) AgentID(48558). 18:37:30:404 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:30:404 CTIOS1-ctios Trace: Added CallConnection(42037.0). 18:37:30:404 CTIOS1-ctios Trace: [call.5000.46855747]::CreateCallConnection(): CallConnection(42037.0) created successfully. 18:37:30:404 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:37:30:404 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:404 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:404 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:404 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:404 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:404 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:404 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:404 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855747.42037]:eCallBeginEvent,Msk(bf0002) 18:37:30:405 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855747.42037]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:30:405 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:0) 18:37:30:405 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:37:30:406 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:406 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:406 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:406 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:406 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:406 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:406 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:476 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:0) 18:37:30:476 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:30:476 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:30:476 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:30:477 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:37:30:477 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:37:30:482 CTIOS1-ctios Trace: >>CG:[call.5000.2131420765]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420765 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420765) 18:37:30:482 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420765.41225]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:30:482 CTIOS1-ctios Trace: >>CG:[call.5000.2131420765]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420765 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41225 RelDevID:41225 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420765) 18:37:30:482 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420765.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:30:482 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420765.41225]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:30:482 CTIOS1-ctios Trace: >>CG:[call.5000.2131420765]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420765 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41225 MsgID:eCallClearedEvent DvrKey:call.5000.2131420765) 18:37:30:482 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420765.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:30:482 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420765.41225]:eCallClearedEvent,Msk(3f0000) 18:37:30:482 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420765.51044]:eCallClearedEvent,Msk(3f0000) 18:37:30:483 CTIOS1-ctios Trace: >>CG:[call.5000.2131420765]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420765 ConnDevIDTyp:0 ConnDevID:41225 MsgID:eCallEndEvent DvrKey:call.5000.2131420765) 18:37:30:483 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420765.41225]:eCallEndEvent 18:37:30:483 CTIOS1-ctios Trace: Removed CallConnection(41225.0). 18:37:30:483 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:30:483 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420765 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:30:483 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420765.51044]:eCallEndEvent 18:37:30:483 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:30:483 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:30:484 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:484 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:495 CTIOS1-ctios Trace: >>CG:[call.5000.2131420766]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420766 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420766) 18:37:30:495 CTIOS1-ctios Trace: >>CG:[call.5000.2131420766]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420766 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41227 RelDevID:41227 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420766) 18:37:30:495 CTIOS1-ctios Trace: >>CG:[call.5000.2131420766]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420766 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41227 MsgID:eCallClearedEvent DvrKey:call.5000.2131420766) 18:37:30:495 CTIOS1-ctios Trace: >>CG:[call.5000.2131420766]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420766 ConnDevIDTyp:0 ConnDevID:41227 MsgID:eCallEndEvent DvrKey:call.5000.2131420766) 18:37:30:495 CTIOS1-ctios Trace: Removed CallConnection(41227.0). 18:37:30:495 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:30:495 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420766.41227]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:30:495 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420766 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:30:495 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420766.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:30:496 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:30:496 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420766.41227]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:30:496 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420766.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:30:496 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420766.41227]:eCallClearedEvent,Msk(3f0000) 18:37:30:496 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420766.51023]:eCallClearedEvent,Msk(3f0000) 18:37:30:496 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420766.41227]:eCallEndEvent 18:37:30:496 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420766.51023]:eCallEndEvent 18:37:30:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:30:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:496 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:514 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32370974 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5084 LogdOnTimeTdy:9384 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:259 LogdOnTimeSess:638 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:30:526 CTIOS1-ctios Trace: ->RCV[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4) a=48004][agent.5000.48004]:eSetAgentStateRequest(eNotReady) 18:37:30:528 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32370975 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5919 LogdOnTimeTdy:9289 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5919 LogdOnTimeSess:9289 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:30:546 CTIOS1-ctios Trace: >>CG:[call.5000.46855747]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855747 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42037 RelDevID:42037 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855747) 18:37:30:546 CTIOS1-ctios Trace: >>CG:[call.5000.46855747]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855747 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42037 MsgID:eCallClearedEvent DvrKey:call.5000.46855747) 18:37:30:546 CTIOS1-ctios Trace: >>CG:[call.5000.46855747]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855747 ConnDevIDTyp:0 ConnDevID:42037 MsgID:eCallEndEvent DvrKey:call.5000.46855747) 18:37:30:546 CTIOS1-ctios Trace: Removed CallConnection(42037.0). 18:37:30:546 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855747 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:30:546 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:37:30:546 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855747.42037]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:30:546 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855747.42037]:eCallClearedEvent,Msk(3f0000) 18:37:30:546 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855747.42037]:eCallEndEvent 18:37:30:547 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:30:547 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:547 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:547 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:547 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:547 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:547 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:547 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:548 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:203 SVCID:5008 SG#:303 SGID:5014 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42075 ANI:0513597616 UsrToUsrInfo:(null) Dialed#:81112 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:205498 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.205498 RCallKeySeq#:4 CallTypIDTag:5006 PreCallIIDTag:7989851) 18:37:30:577 CTIOS1-ctios Trace: >>CG:[agent.5000.48631]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10861 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42075 AGID:48631 AGInstr:42075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48631 AGAvailStatus:0) 18:37:30:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48631]:eAgentStateEvent(eReserved),Msk(0) 18:37:30:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48631]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:30:578 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48631]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:30:578 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48631]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:30:578 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48631]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:30:578 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48631]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:30:578 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48631]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:30:578 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48631]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:30:604 CTIOS1-ctios Trace: >>CG:[call.5000.46855748]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855748 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0513597616 DNIS:42075 Dialed#:81112 ConnDevID:0513597616 RCallKeyDay:151314 RCallKeyCID:205498 MsgID:eCallBeginEvent DvrKey:call.5000.46855748 ecc:(...) ICMEntUniqID:icm.151314.205498 RCallKeySeq#:5) 18:37:30:604 CTIOS1-ctios Trace: >>CG:[call.5000.46855748]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855748 ConnDevIDTyp:1 SVC#:203 SVCID:5008 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0513597616 AlrtgDevID:(null) CallngDevID:0513597616 CalldDevID:42075 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855748 Trnk#:0 TrnkGrp#:0) 18:37:30:604 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855748 18:37:30:604 CTIOS1-ctios Trace: [call.5000.46855748]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0513597616. 18:37:30:604 CTIOS1-ctios Trace: CallConnection(0513597616.1) created AgentObject (Device) for DeviceID(0513597616). 18:37:30:604 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:30:604 CTIOS1-ctios Trace: Added CallConnection(0513597616.1). 18:37:30:604 CTIOS1-ctios Trace: [call.5000.46855748]::CreateCallConnection(): CallConnection(0513597616.1) created successfully. 18:37:30:604 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855748.0513597616]:eCallBeginEvent 18:37:30:604 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855748.0513597616]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:30:605 CTIOS1-ctios Trace: >>CG:[call.5000.46855748]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855748 ConnDevIDTyp:1 SVC#:203 SVCID:5008 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:303 SGID:5014 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0513597616 AlrtgDevID:42075 CallngDevID:0513597616 CalldDevID:42075 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855748 Trnk#:0 TrnkGrp#:0) 18:37:30:605 CTIOS1-ctios Trace: [call.5000.46855748] Found CallConnection(0513597616.1) for device 0513597616. 18:37:30:605 CTIOS1-ctios Trace: [call.5000.46855748]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42075. 18:37:30:605 CTIOS1-ctios Trace: [call.5000.46855748] CallConnection(0513597616.1) found DeviceID(42075) AgentID(48631). 18:37:30:605 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:30:605 CTIOS1-ctios Trace: Added CallConnection(0513597616.1). 18:37:30:605 CTIOS1-ctios Trace: [call.5000.46855748]::CreateCallConnection(): CallConnection(0513597616.1) created successfully. 18:37:30:605 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855748.42075]:eCallBeginEvent 18:37:30:605 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855748.0513597616]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:30:605 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855748.42075]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:30:610 CTIOS1-ctios Trace: ->RCV[FL3-83-D58A-5644-dotNET_Sess(31914638)_EvtThd(4) a=5263][agent.5000.5263]:eSetAgentStateRequest(eAvailable) 18:37:30:615 CTIOS1-ctios Trace: >>CG:[call.5000.198845423]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845423 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845423 NewConnDevIDTyp:0 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0614577042 CallWrpupData:1236_0800_Order Status ,220 NewConnDevID:21264 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845423 ecc:(...)) 18:37:30:615 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845423.0614577042]:eCallDataUpdateEvent 18:37:30:615 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845423.21264]:eCallDataUpdateEvent 18:37:30:633 CTIOS1-ctios Trace: >>CG:[agent.5000.30614]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:618 SGID:6061 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10456 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51099 AGID:30614 AGInstr:51099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30614 AGAvailStatus:0) 18:37:30:633 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30614]:eAgentStateEvent(eTalking),Msk(0) 18:37:30:633 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][agent.5000.30614]:eAgentStateEvent(eTalking),Msk(0) 18:37:30:633 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30614]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:633 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30614]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:633 CTIOS1-ctios Trace: >>CG:[call.5000.46855742]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855742 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855742 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0542451153 NewConnDevID:0542451153 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855742 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105050))) 18:37:30:634 CTIOS1-ctios Trace: >>CG:[call.5000.46855742]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855742 ConnDevIDTyp:0 SVC#:616 SVCID:6109 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:618 SGID:6061 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51099 CallngDevID:0542451153 CalldDevID:51099 LstRedirDevID:(null) AnsDevID:51099 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855742 Trnk#:0 TrnkGrp#:0) 18:37:30:634 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855742.0542451153]:eCallDataUpdateEvent,Msk(bf0002) 18:37:30:634 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855742.51099]:eCallDataUpdateEvent,Msk(3f0001) 18:37:30:634 CTIOS1-ctios Trace: [call.5000.46855742] Found CallConnection(0542451153.1). 18:37:30:634 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][call.5000.46855742.51099]:eCallDataUpdateEvent,Msk(3f0001) 18:37:30:634 CTIOS1-ctios Trace: [call.5000.46855742] Found CallConnection(0542451153.1). 18:37:30:634 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855742.0542451153]:eCallEstablishedEvent,Msk(bf01a6) 18:37:30:634 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855742.51099]:eCallEstablishedEvent,Msk(bf01a6) 18:37:30:634 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][call.5000.46855742.51099]:eCallEstablishedEvent,Msk(bf01a6) 18:37:30:669 CTIOS1-ctios Trace: >>CG:[call.5000.46855357]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855357 ConnDevIDTyp:0 ConnDevID:42094 MsgID:eCallEndEvent DvrKey:call.5000.46855357) 18:37:30:670 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855357.0515177248]:eCallEndEvent 18:37:30:670 CTIOS1-ctios Trace: Removed CallConnection(0515177248.1). 18:37:30:670 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855357.42094]:eCallEndEvent 18:37:30:670 CTIOS1-ctios Trace: Removed CallConnection(42094.0). 18:37:30:670 CTIOS1-ctios Trace: <-SND[FL3-83-D58A-5644-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855357.42094]:eCallEndEvent 18:37:30:670 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855357 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:30:670 CTIOS1-ctios Trace: >>CG:[agent.5000.5263]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8087 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42094 AGID:5263 AGInstr:42094 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.5263 AGAvailStatus:1) 18:37:30:670 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5263]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:30:670 CTIOS1-ctios Trace: <-SND[FL3-83-D58A-5644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5263]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:30:670 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5263]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:670 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5263]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:670 CTIOS1-ctios Trace: >>CG:[agent.5000.5263]:eSetAgentStateConf(UniqObjID:agent.5000.5263 MsgID:eSetAgentStateConf TgtCILClntID:FL3-83-D58A-5644-dotNET_Sess(31914638)_EvtThd(4)) 18:37:30:671 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5263]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:671 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5263]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:671 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5263]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:671 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5263]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:671 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5263]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:671 CTIOS1-ctios Trace: <-SND[FL3-83-D58A-5644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5263]:eSetAgentStateConf 18:37:30:674 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9822 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42044 AGID:48004 AGInstr:42044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48004 AGAvailStatus:0) 18:37:30:674 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:30:674 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:30:674 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:30:674 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eSetAgentStateConf(UniqObjID:agent.5000.48004 MsgID:eSetAgentStateConf TgtCILClntID:FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)) 18:37:30:674 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:30:674 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:30:674 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:30:674 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:30:675 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:30:675 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:30:675 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eSetAgentStateConf 18:37:30:700 CTIOS1-ctios Trace: >>CG:[agent.5000.5263]:eQueryAgentStatisticsConf(IID:32370978 PrphID:5000 AGExt:42094 AGID:5263 AGInstr:42094 UniqObjID:agent.5000.5263 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:706 LogdOnTimeTdy:5861 NotRdyTimeTdy:30 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:28 HdlCallsTlkTimeTdy:4799 HdlCallsTimeTdy:5096 IncCallsHldTdy:1 IncCallsHldTimeTdy:66 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:706 LogdOnTimeSess:5861 NotRdyTimeSess:30 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:28 HdlCallsTlkTimeSess:4799 HdlCallsTimeSess:5096 IncCallsHldSess:1 IncCallsHldTimeSess:66 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:231 HdlCallsAftCallTimeTdy:231 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTime 18:37:30:700 CTIOS1-ctios Trace: <-SND[FL3-83-D58A-5644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5263]:eOnNewAgentStatisticsEvent 18:37:30:752 CTIOS1-ctios Trace: >>CG:[agent.5000.48642]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10849 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42085 AGID:48642 AGInstr:42085 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48642 AGAvailStatus:0) 18:37:30:753 CTIOS1-ctios Trace: >>CG:[call.5000.46855744]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855744 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855744 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0512100089 NewConnDevID:0512100089 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855744 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105050))) 18:37:30:753 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:eAgentStateEvent(eTalking),Msk(0) 18:37:30:753 CTIOS1-ctios Trace: <-SND[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:eAgentStateEvent(eTalking),Msk(0) 18:37:30:753 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:753 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:753 CTIOS1-ctios Trace: >>CG:[call.5000.46855744]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855744 ConnDevIDTyp:0 SVC#:201 SVCID:5006 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:301 SGID:5012 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42085 CallngDevID:0512100089 CalldDevID:42085 LstRedirDevID:(null) AnsDevID:42085 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855744 Trnk#:0 TrnkGrp#:0) 18:37:30:753 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:753 CTIOS1-ctios Trace: [call.5000.46855744] Found CallConnection(0512100089.1). 18:37:30:753 CTIOS1-ctios Trace: [call.5000.46855744] Found CallConnection(0512100089.1). 18:37:30:753 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:753 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:753 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:753 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:30:753 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855744.0512100089]:eCallDataUpdateEvent,Msk(bf0002) 18:37:30:754 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855744.42085]:eCallDataUpdateEvent,Msk(3f0001) 18:37:30:754 CTIOS1-ctios Trace: <-SND[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855744.42085]:eCallDataUpdateEvent,Msk(3f0001) 18:37:30:754 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855744.0512100089]:eCallEstablishedEvent,Msk(bf01a6) 18:37:30:754 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855744.42085]:eCallEstablishedEvent,Msk(bf01a6) 18:37:30:754 CTIOS1-ctios Trace: <-SND[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855744.42085]:eCallEstablishedEvent,Msk(bf01a6) 18:37:30:776 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eNotReady) 18:37:30:837 CTIOS1-ctios Trace: ->RCV[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4) a=48004][agent.5000.48004]:eSetAgentStateRequest(eAvailable) 18:37:30:883 CTIOS1-ctios Trace: ->RCV[FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4) a=48569][agent.5000.48569]:eSetAgentStateRequest(eNotReady) 18:37:30:898 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9822 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42044 AGID:48004 AGInstr:42044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48004 AGAvailStatus:1) 18:37:30:899 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:30:899 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:30:899 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:899 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:899 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:899 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:899 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:899 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:899 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:30:899 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eSetAgentStateConf(UniqObjID:agent.5000.48004 MsgID:eSetAgentStateConf TgtCILClntID:FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)) 18:37:30:899 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eSetAgentStateConf 18:37:30:923 CTIOS1-ctios Trace: >>CG:[call.5000.46855014]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855014 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855014 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04235160817 CallWrpupData:BB_1218_Email/SMTPIssue ,109 NewConnDevID:42020 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855014 ecc:(...)) 18:37:30:924 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855014.04235160817]:eCallDataUpdateEvent 18:37:30:924 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855014.42020]:eCallDataUpdateEvent 18:37:30:925 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:0) 18:37:30:925 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:30:925 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:30:925 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:30:925 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:30:925 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:30:925 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:30:925 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:30:925 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:30:925 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:30:926 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:37:30:926 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:37:31:031 CTIOS1-ctios Trace: >>CG:[agent.5000.48569]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10744 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42180 AGID:48569 AGInstr:42180 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48569 AGAvailStatus:0) 18:37:31:031 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:31:031 CTIOS1-ctios Trace: <-SND[FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:31:031 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:31:031 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:31:031 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:31:031 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:31:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:31:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:31:032 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:31:032 CTIOS1-ctios Trace: >>CG:[agent.5000.48569]:eSetAgentStateConf(UniqObjID:agent.5000.48569 MsgID:eSetAgentStateConf TgtCILClntID:FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4)) 18:37:31:032 CTIOS1-ctios Trace: <-SND[FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:eSetAgentStateConf 18:37:31:067 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:400 SVCID:5032 SG#:500 SGID:5041 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21050 ANI:3339564488 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206716 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206716 RCallKeySeq#:1 CallTypIDTag:5035 PreCallIIDTag:7990037) 18:37:31:067 CTIOS1-ctios Trace: <-SND[ITSD-South-4920-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:31:098 CTIOS1-ctios Trace: >>CG:[agent.5000.36416]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11009 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21050 AGID:36416 AGInstr:21050 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36416 AGAvailStatus:0) 18:37:31:098 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36416]:eAgentStateEvent(eReserved),Msk(0) 18:37:31:098 CTIOS1-ctios Trace: <-SND[ITSD-South-4920-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36416]:eAgentStateEvent(eReserved),Msk(0) 18:37:31:106 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eAvailable) 18:37:31:159 CTIOS1-ctios Trace: ->RCV[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4) a=42518][agent.5000.42518]:eSetAgentStateRequest(eNotReady) 18:37:31:167 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:1) 18:37:31:168 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:31:168 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:31:168 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:168 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:168 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:168 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:168 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:168 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:168 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:169 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:37:31:169 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:37:31:186 CTIOS1-ctios Trace: >>CG:[call.5000.154709947]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709947 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:3339564488 DNIS:21050 Dialed#:45433 ConnDevID:3339564488 RCallKeyDay:151314 RCallKeyCID:206716 MsgID:eCallBeginEvent DvrKey:call.5000.154709947 ecc:(...) ICMEntUniqID:icm.151314.206716 RCallKeySeq#:2) 18:37:31:186 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154709947 18:37:31:186 CTIOS1-ctios Trace: >>CG:[call.5000.154709947]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709947 ConnDevIDTyp:1 SVC#:400 SVCID:5032 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3339564488 AlrtgDevID:(null) CallngDevID:3339564488 CalldDevID:21050 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709947 Trnk#:0 TrnkGrp#:0) 18:37:31:186 CTIOS1-ctios Trace: [call.5000.154709947]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3339564488. 18:37:31:186 CTIOS1-ctios Trace: CallConnection(3339564488.1) created AgentObject (Device) for DeviceID(3339564488). 18:37:31:186 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:31:186 CTIOS1-ctios Trace: Added CallConnection(3339564488.1). 18:37:31:186 CTIOS1-ctios Trace: [call.5000.154709947]::CreateCallConnection(): CallConnection(3339564488.1) created successfully. 18:37:31:186 CTIOS1-ctios Trace: >>CG:[call.5000.154709947]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709947 ConnDevIDTyp:1 SVC#:400 SVCID:5032 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:500 SGID:5041 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3339564488 AlrtgDevID:21050 CallngDevID:3339564488 CalldDevID:21050 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709947 Trnk#:0 TrnkGrp#:0) 18:37:31:186 CTIOS1-ctios Trace: [call.5000.154709947] Found CallConnection(3339564488.1) for device 3339564488. 18:37:31:186 CTIOS1-ctios Trace: [call.5000.154709947]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21050. 18:37:31:186 CTIOS1-ctios Trace: [call.5000.154709947] CallConnection(3339564488.1) found DeviceID(21050) AgentID(36416). 18:37:31:186 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:31:186 CTIOS1-ctios Trace: Added CallConnection(3339564488.1). 18:37:31:186 CTIOS1-ctios Trace: [call.5000.154709947]::CreateCallConnection(): CallConnection(3339564488.1) created successfully. 18:37:31:186 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709947.3339564488]:eCallBeginEvent 18:37:31:187 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709947.3339564488]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:31:187 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709947.21050]:eCallBeginEvent 18:37:31:187 CTIOS1-ctios Trace: <-SND[ITSD-South-4920-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709947.21050]:eCallBeginEvent 18:37:31:187 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709947.3339564488]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:31:187 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709947.21050]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:31:187 CTIOS1-ctios Trace: <-SND[ITSD-South-4920-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709947.21050]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:31:207 CTIOS1-ctios Trace: [call.5000.46855742] Found CallConnection(51099.0) for device 51099. 18:37:31:253 CTIOS1-ctios Trace: [call.5000.46855742] Found CallConnection(51099.0) for device 51099. 18:37:31:282 CTIOS1-ctios Trace: ->RCV[FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4) a=48569][agent.5000.48569]:eSetAgentStateRequest(eAvailable) 18:37:31:290 CTIOS1-ctios Trace: [call.5000.46855744] Found CallConnection(42085.0) for device 42085. 18:37:31:300 CTIOS1-ctios Trace: [call.5000.46855744] Found CallConnection(42085.0) for device 42085. 18:37:31:309 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9433 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42242 AGID:42518 AGInstr:42242 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42518 AGAvailStatus:0) 18:37:31:309 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:31:309 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:31:309 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:31:309 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:31:309 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:31:310 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:31:310 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:31:310 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:31:310 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:31:310 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eSetAgentStateConf(UniqObjID:agent.5000.42518 MsgID:eSetAgentStateConf TgtCILClntID:GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)) 18:37:31:310 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eSetAgentStateConf 18:37:31:351 CTIOS1-ctios Trace: >>CG:[agent.5000.48569]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10744 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42180 AGID:48569 AGInstr:42180 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48569 AGAvailStatus:1) 18:37:31:351 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:31:351 CTIOS1-ctios Trace: <-SND[FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:31:351 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:351 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:351 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:351 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:351 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:351 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:351 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:352 CTIOS1-ctios Trace: >>CG:[agent.5000.48569]:eSetAgentStateConf(UniqObjID:agent.5000.48569 MsgID:eSetAgentStateConf TgtCILClntID:FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4)) 18:37:31:352 CTIOS1-ctios Trace: <-SND[FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:eSetAgentStateConf 18:37:31:415 CTIOS1-ctios Trace: >>CG:[call.5000.46855753]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855753 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:9103345456042 DNIS:42791 ConnDevID:9103345456042 MsgID:eCallBeginEvent DvrKey:call.5000.46855753) 18:37:31:415 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855753 18:37:31:415 CTIOS1-ctios Trace: >>CG:[call.5000.46855753]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855753 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9103345456042 AlrtgDevID:(null) CallngDevID:9103345456042 CalldDevID:42791 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855753 Trnk#:0 TrnkGrp#:0) 18:37:31:416 CTIOS1-ctios Trace: [call.5000.46855753]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9103345456042. 18:37:31:416 CTIOS1-ctios Trace: CallConnection(9103345456042.1) created AgentObject (Device) for DeviceID(9103345456042). 18:37:31:416 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:31:416 CTIOS1-ctios Trace: Added CallConnection(9103345456042.1). 18:37:31:416 CTIOS1-ctios Trace: [call.5000.46855753]::CreateCallConnection(): CallConnection(9103345456042.1) created successfully. 18:37:31:416 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855753.9103345456042]:eCallBeginEvent 18:37:31:416 CTIOS1-ctios Trace: >>CG:[call.5000.46855753]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855753 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:420 SGID:8583 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:9103345456042 AlrtgDevID:42791 CallngDevID:9103345456042 CalldDevID:42791 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855753 Trnk#:0 TrnkGrp#:0) 18:37:31:416 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855753.9103345456042]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:31:416 CTIOS1-ctios Trace: [call.5000.46855753] Found CallConnection(9103345456042.1) for device 9103345456042. 18:37:31:416 CTIOS1-ctios Trace: [call.5000.46855753]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42791. 18:37:31:416 CTIOS1-ctios Trace: [call.5000.46855753] CallConnection(9103345456042.1) found DeviceID(42791) AgentID(48200). 18:37:31:416 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:31:416 CTIOS1-ctios Trace: Added CallConnection(9103345456042.1). 18:37:31:416 CTIOS1-ctios Trace: [call.5000.46855753]::CreateCallConnection(): CallConnection(9103345456042.1) created successfully. 18:37:31:416 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855753.42791]:eCallBeginEvent 18:37:31:416 CTIOS1-ctios Trace: [call.5000.2131420750.42791] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:37:31:416 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855753.9103345456042]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:31:416 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855753.42791]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:37:31:455 CTIOS1-ctios Trace: ->RCV[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4) a=42518][agent.5000.42518]:eSetAgentStateRequest(eAvailable) 18:37:31:479 CTIOS1-ctios Trace: >>CG:[call.5000.46855753]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855753 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855753 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ANI:103345456042 ConnDevID:9103345456042 NewConnDevID:9103345456042 RCallKeyDay:151314 RCallKeyCID:202400 CustPh#:103345456042 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855753 ecc:(...) ICMEntUniqID:icm.151314.202400 RCallKeySeq#:1) 18:37:31:479 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855753.9103345456042]:eCallDataUpdateEvent,Msk(bf0002) 18:37:31:479 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855753.42791]:eCallDataUpdateEvent,Msk(3c0001) 18:37:31:485 CTIOS1-ctios Trace: >>CG:[call.5000.46855753]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855753 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855753 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ConnDevID:9103345456042 NewConnDevID:9103345456042 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855753 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105051))) 18:37:31:486 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855753.9103345456042]:eCallDataUpdateEvent,Msk(bf0002) 18:37:31:486 CTIOS1-ctios Trace: >>CG:[call.5000.46855753]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855753 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:420 SGID:8583 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42791 CallngDevID:9103345456042 CalldDevID:42791 LstRedirDevID:(null) AnsDevID:42791 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855753 Trnk#:0 TrnkGrp#:0) 18:37:31:486 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855753.42791]:eCallDataUpdateEvent,Msk(3c0001) 18:37:31:486 CTIOS1-ctios Trace: [call.5000.46855753] Found CallConnection(9103345456042.1). 18:37:31:486 CTIOS1-ctios Trace: [call.5000.46855753] Found CallConnection(9103345456042.1). 18:37:31:486 CTIOS1-ctios Trace: [call.5000.2131420750.42791] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1800 18:37:31:486 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855753.9103345456042]:eCallEstablishedEvent,Msk(bf01a6) 18:37:31:486 CTIOS1-ctios Trace: [call.5000.2131420750.42791] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1a40 18:37:31:486 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855753.42791]:eCallEstablishedEvent,Msk(3c1a40) 18:37:31:486 CTIOS1-ctios Trace: [call.5000.46855753] Found CallConnection(42791.0) for device 42791. 18:37:31:488 CTIOS1-ctios Trace: >>CG:[call.5000.46855742]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855742 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855742 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0542451153 NewConnDevID:0542451153 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855742 ecc:(...)) 18:37:31:488 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855742.0542451153]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:31:489 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855742.51099]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:31:489 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][call.5000.46855742.51099]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:31:510 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:1) 18:37:31:510 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:37:31:510 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:37:31:510 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:31:510 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:31:510 CTIOS1-ctios Trace: >>CG:[call.5000.46855756]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855756 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42049 ConnDevID:42049 MsgID:eCallBeginEvent DvrKey:call.5000.46855756 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105051))) 18:37:31:510 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:31:510 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855756 18:37:31:510 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:31:510 CTIOS1-ctios Trace: >>CG:[call.5000.46855756]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855756 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42049 CallngDevID:42049 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855756) 18:37:31:510 CTIOS1-ctios Trace: [call.5000.46855756] CallConnection(42049.0) found DeviceID(42049) AgentID(42299). 18:37:31:510 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:31:510 CTIOS1-ctios Trace: Added CallConnection(42049.0). 18:37:31:510 CTIOS1-ctios Trace: [call.5000.46855756]::CreateCallConnection(): CallConnection(42049.0) created successfully. 18:37:31:510 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:31:510 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:31:510 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:31:510 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855756.42049]:eCallBeginEvent,Msk(bf0002) 18:37:31:511 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855756.42049]:eCallBeginEvent,Msk(bf0002) 18:37:31:511 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855756.42049]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:31:511 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855756.42049]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:31:511 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:37:31:511 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:37:31:511 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:37:31:511 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:31:511 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:31:511 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:31:511 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:31:511 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:31:512 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:31:512 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:31:518 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9433 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42242 AGID:42518 AGInstr:42242 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42518 AGAvailStatus:1) 18:37:31:518 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:31:518 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:31:518 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:518 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eSetAgentStateConf(UniqObjID:agent.5000.42518 MsgID:eSetAgentStateConf TgtCILClntID:GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)) 18:37:31:518 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:518 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:518 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:518 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:519 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:519 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:519 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eSetAgentStateConf 18:37:31:552 CTIOS1-ctios Trace: >>CG:[agent.5000.30609]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10451 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51068 AGID:30609 AGInstr:51068 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30609 AGAvailStatus:1) 18:37:31:552 CTIOS1-ctios Trace: >>CG:[call.5000.46855757]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855757 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51068 ConnDevID:51068 MsgID:eCallBeginEvent DvrKey:call.5000.46855757 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105051))) 18:37:31:552 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855757 18:37:31:552 CTIOS1-ctios Trace: >>CG:[call.5000.46855757]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855757 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51068 CallngDevID:51068 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855757) 18:37:31:552 CTIOS1-ctios Trace: [call.5000.46855757] CallConnection(51068.0) found DeviceID(51068) AgentID(30609). 18:37:31:552 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:31:552 CTIOS1-ctios Trace: Added CallConnection(51068.0). 18:37:31:552 CTIOS1-ctios Trace: [call.5000.46855757]::CreateCallConnection(): CallConnection(51068.0) created successfully. 18:37:31:552 CTIOS1-ctios Trace: >>CG:[agent.5000.30609]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10451 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51068 AGID:30609 AGInstr:51068 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30609 AGAvailStatus:0) 18:37:31:553 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30609]:eAgentStateEvent(eTalking),Msk(0) 18:37:31:553 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30609]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:31:553 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30609]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:31:553 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855757.51068]:eCallBeginEvent,Msk(bf0002) 18:37:31:553 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855757.51068]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:31:553 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30609]:eAgentStateEvent(eTalking),Msk(0) 18:37:31:553 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30609]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:31:553 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30609]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:31:560 CTIOS1-ctios Trace: [call.5000.46855753] Found CallConnection(42791.0) for device 42791. 18:37:31:600 CTIOS1-ctios Trace: >>CG:[call.5000.2131420750]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420750 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42791 RelDevID:42791 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420750) 18:37:31:600 CTIOS1-ctios Trace: [call.5000.2131420750.42791] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:37:31:600 CTIOS1-ctios Trace: [call.5000.46855753.42791] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:37:31:600 CTIOS1-ctios Trace: >>CG:[call.5000.2131420750]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420750 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41116 RelDevID:41116 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420750) 18:37:31:600 CTIOS1-ctios Trace: >>CG:[call.5000.2131420750]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420750 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41116 MsgID:eCallClearedEvent DvrKey:call.5000.2131420750) 18:37:31:600 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420750.41116]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:31:600 CTIOS1-ctios Trace: >>CG:[call.5000.2131420750]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420750 ConnDevIDTyp:0 ConnDevID:41116 MsgID:eCallEndEvent DvrKey:call.5000.2131420750) 18:37:31:600 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420750.42791]:eCallConnectionClearedEvent,Msk(3c0000) 18:37:31:600 CTIOS1-ctios Trace: [call.5000.2131420750.42791] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:37:31:600 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420750.41116]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:31:600 CTIOS1-ctios Trace: [call.5000.46855753.42791] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:37:31:600 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420750.42791]:eCallConnectionClearedEvent,Msk(3c0000) 18:37:31:600 CTIOS1-ctios Trace: Removed CallConnection(41116.0). 18:37:31:600 CTIOS1-ctios Trace: Removed CallConnection(42791.0). 18:37:31:600 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420750.41116]:eCallClearedEvent,Msk(3f0000) 18:37:31:600 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420750 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:31:600 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420750.42791]:eCallClearedEvent,Msk(3c0000) 18:37:31:601 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420750.41116]:eCallEndEvent 18:37:31:601 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420750.42791]:eCallEndEvent 18:37:31:604 CTIOS1-ctios Trace: ->RCV[GF-D11-3277-17-1824-3600 a=11528][agent.5000.11528]:eSetAgentStateRequest(eAvailable) 18:37:31:612 CTIOS1-ctios Trace: >>CG:[agent.5000.48631]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:303 SGID:5014 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10861 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42075 AGID:48631 AGInstr:42075 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48631 AGAvailStatus:0) 18:37:31:612 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48631]:eAgentStateEvent(eTalking),Msk(0) 18:37:31:613 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48631]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:31:613 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48631]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:31:613 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48631]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:31:613 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48631]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:31:613 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48631]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:31:613 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48631]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:31:613 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48631]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:31:613 CTIOS1-ctios Trace: >>CG:[call.5000.46855748]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855748 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855748 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0513597616 NewConnDevID:0513597616 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855748 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105051))) 18:37:31:613 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855748.0513597616]:eCallDataUpdateEvent,Msk(bf0002) 18:37:31:614 CTIOS1-ctios Trace: >>CG:[call.5000.46855748]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855748 ConnDevIDTyp:0 SVC#:203 SVCID:5008 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:303 SGID:5014 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42075 CallngDevID:0513597616 CalldDevID:42075 LstRedirDevID:(null) AnsDevID:42075 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855748 Trnk#:0 TrnkGrp#:0) 18:37:31:614 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855748.42075]:eCallDataUpdateEvent,Msk(3f0001) 18:37:31:614 CTIOS1-ctios Trace: [call.5000.46855748] Found CallConnection(0513597616.1). 18:37:31:614 CTIOS1-ctios Trace: [call.5000.46855748] Found CallConnection(0513597616.1). 18:37:31:614 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855748.0513597616]:eCallEstablishedEvent,Msk(bf01a6) 18:37:31:614 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855748.42075]:eCallEstablishedEvent,Msk(bf01a6) 18:37:31:642 CTIOS1-ctios Trace: >>CG:[call.5000.46855756]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855756 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42049 RelDevID:42049 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855756) 18:37:31:642 CTIOS1-ctios Trace: >>CG:[call.5000.46855756]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855756 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42049 MsgID:eCallClearedEvent DvrKey:call.5000.46855756) 18:37:31:642 CTIOS1-ctios Trace: >>CG:[call.5000.46855756]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855756 ConnDevIDTyp:0 ConnDevID:42049 MsgID:eCallEndEvent DvrKey:call.5000.46855756) 18:37:31:643 CTIOS1-ctios Trace: Removed CallConnection(42049.0). 18:37:31:643 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855756 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:31:643 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:1) 18:37:31:643 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855756.42049]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:31:643 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855756.42049]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:31:643 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855756.42049]:eCallClearedEvent,Msk(3f0000) 18:37:31:643 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855756.42049]:eCallClearedEvent,Msk(3f0000) 18:37:31:643 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855756.42049]:eCallEndEvent 18:37:31:643 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855756.42049]:eCallEndEvent 18:37:31:643 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:31:643 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:31:643 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:643 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:643 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:643 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:644 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:644 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:644 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:663 CTIOS1-ctios Trace: >>CG:[call.5000.46854390]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46854390 ConnDevIDTyp:0 ConnDevID:51008 MsgID:eCallEndEvent DvrKey:call.5000.46854390) 18:37:31:663 CTIOS1-ctios Trace: Removed CallConnection(51008.0). 18:37:31:663 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46854390 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:31:663 CTIOS1-ctios Trace: >>CG:[agent.5000.11528]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7947 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51008 AGID:11528 AGInstr:51008 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.11528 AGAvailStatus:1) 18:37:31:663 CTIOS1-ctios Trace: <-SND[GF-D11-3277-17-1824-3600][call.5000.46854390.51008]:eCallEndEvent 18:37:31:664 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854390.51008]:eCallEndEvent 18:37:31:664 CTIOS1-ctios Trace: <-SND[GF-D11-3277-17-1824-3600][agent.5000.11528]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:31:664 CTIOS1-ctios Trace: <-SND[37096][agent.5000.11528]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:31:664 CTIOS1-ctios Trace: <-SND[37096][agent.5000.11528]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:664 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.11528]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:31:664 CTIOS1-ctios Trace: >>CG:[agent.5000.11528]:eSetAgentStateConf(UniqObjID:agent.5000.11528 MsgID:eSetAgentStateConf TgtCILClntID:GF-D11-3277-17-1824-3600) 18:37:31:664 CTIOS1-ctios Trace: <-SND[GF-D11-3277-17-1824-3600][agent.5000.11528]:eSetAgentStateConf 18:37:31:673 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eQueryAgentStatisticsConf(IID:32370987 PrphID:5000 AGExt:42049 AGID:42299 AGInstr:42049 UniqObjID:agent.5000.42299 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2569 LogdOnTimeTdy:10707 NotRdyTimeTdy:1764 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:29 HdlCallsTlkTimeTdy:6143 HdlCallsTimeTdy:6304 IncCallsHldTdy:1 IncCallsHldTimeTdy:47 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1998 LogdOnTimeSess:5769 NotRdyTimeSess:196 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:16 HdlCallsTlkTimeSess:3413 HdlCallsTimeSess:3525 IncCallsHldSess:1 IncCallsHldTimeSess:47 IntCallsSess:185 IntCallsTimeSess:61 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:231 IntCallsTimeTdy:81 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:114 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:37:31:673 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eOnNewAgentStatisticsEvent 18:37:31:688 CTIOS1-ctios Trace: >>CG:[call.5000.198845423]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845423 ConnDevIDTyp:0 ConnDevID:21264 MsgID:eCallEndEvent DvrKey:call.5000.198845423) 18:37:31:688 CTIOS1-ctios Trace: Removed CallConnection(0614577042.1). 18:37:31:689 CTIOS1-ctios Trace: Removed CallConnection(21264.0). 18:37:31:689 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845423 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:31:689 CTIOS1-ctios Trace: >>CG:[agent.5000.39106]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10108 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21264 AGID:39106 AGInstr:21264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39106 AGAvailStatus:1) 18:37:31:689 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845423.0614577042]:eCallEndEvent 18:37:31:689 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845423.21264]:eCallEndEvent 18:37:31:689 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39106]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:31:692 CTIOS1-ctios Trace: >>CG:[call.5000.46855753]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855753 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855753 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ConnDevID:9103345456042 NewConnDevID:9103345456042 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855753 ecc:(...)) 18:37:31:693 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855753.9103345456042]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:31:693 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855753.42791]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:31:694 CTIOS1-ctios Trace: >>CG:[agent.5000.11528]:eQueryAgentStatisticsConf(IID:32370988 PrphID:5000 AGExt:51008 AGID:11528 AGInstr:51008 UniqObjID:agent.5000.11528 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4784 LogdOnTimeTdy:6867 NotRdyTimeTdy:7 AGOutCallsTdy:32 AGOutCallsTlkTimeTdy:2056 AGOutCallsTimeTdy:2077 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:4704 LogdOnTimeSess:6781 NotRdyTimeSess:2 AGOutCallsSess:32 AGOutCallsTlkTimeSess:2056 AGOutCallsTimeSess:2077 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:3 IntCallsTimeSess:4 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:3 IntCallsTimeTdy:4 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSes 18:37:31:694 CTIOS1-ctios Trace: <-SND[GF-D11-3277-17-1824-3600][agent.5000.11528]:eOnNewAgentStatisticsEvent 18:37:31:720 CTIOS1-ctios Trace: >>CG:[agent.5000.39106]:eQueryAgentStatisticsConf(IID:32370989 PrphID:5000 AGExt:21264 AGID:39106 AGInstr:21264 UniqObjID:agent.5000.39106 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1683 LogdOnTimeTdy:13157 NotRdyTimeTdy:784 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:90 HdlCallsTlkTimeTdy:9933 HdlCallsTimeTdy:10618 IncCallsHldTdy:5 IncCallsHldTimeTdy:273 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1683 LogdOnTimeSess:13157 NotRdyTimeSess:784 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:90 HdlCallsTlkTimeSess:9933 HdlCallsTimeSess:10618 IncCallsHldSess:5 IncCallsHldTimeSess:273 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:412 HdlCallsAftCallTimeTdy:412 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:37:31:802 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:0) 18:37:31:802 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:31:802 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:31:803 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:31:803 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:31:803 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:31:803 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:31:803 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:31:803 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:31:804 CTIOS1-ctios Trace: >>CG:[call.5000.46855757]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855757 CallTyp:10 ConnDevIDTyp:0 NewConnCID:46855757 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:9903334411761 ConnDevID:51068 NewConnDevID:51068 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855757) 18:37:31:804 CTIOS1-ctios Trace: >>CG:[call.5000.46855757]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855757 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51068 CallngDevID:51068 CalldDevID:9903334411761 MsgID:eCallOriginatedEvent DvrKey:call.5000.46855757) 18:37:31:804 CTIOS1-ctios Trace: [call.5000.46855757] Found CallConnection(51068.0) for device 51068. 18:37:31:804 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855757.51068]:eCallDataUpdateEvent,Msk(bf0002) 18:37:31:805 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855757.51068]:eCallOriginatedEvent,Msk(bf0002) 18:37:31:887 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207137 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207137 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990717) 18:37:31:889 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207138 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207138 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990718) 18:37:31:889 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:401 SGID:11225 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:21160 ANI:(null) UsrToUsrInfo:(null) Dialed#:45403 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207139 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207139 RCallKeySeq#:0 CallTypIDTag:5364 PreCallIIDTag:7990719) 18:37:31:889 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:31:902 CTIOS1-ctios Trace: >>CG:[call.5000.154709903]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709903 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709903 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:723660667 CallWrpupData:BB_1218_Productinfo ,205 NewConnDevID:21183 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709903 ecc:(...)) 18:37:31:903 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709903.723660667]:eCallDataUpdateEvent 18:37:31:903 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709903.21183]:eCallDataUpdateEvent 18:37:31:903 CTIOS1-ctios Trace: >>CG:[call.5000.46855757]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855757 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46855757 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51068 NewConnDevID:51068 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855757) 18:37:31:904 CTIOS1-ctios Trace: >>CG:[call.5000.46855757]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:46855757 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:9903334411761 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.46855757 Trnk#:0 TrnkGrp#:0) 18:37:31:904 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855757.51068]:eCallDataUpdateEvent,Msk(bf0002) 18:37:31:917 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:31:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:31:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:31:918 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:31:919 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:31:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:31:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:31:919 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:31:919 CTIOS1-ctios Trace: >>CG:[agent.5000.6012]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5369 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21160 AGID:6012 AGInstr:21160 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6012 AGAvailStatus:0) 18:37:31:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6012]:eAgentStateEvent(eReserved),Msk(0) 18:37:31:919 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6012]:eAgentStateEvent(eReserved),Msk(0) 18:37:31:920 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6012]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:32:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420767]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420767 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41248 ConnDevID:41248 MsgID:eCallBeginEvent DvrKey:call.5000.2131420767) 18:37:32:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420767]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420767 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41248 CallngDevID:41248 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420767) 18:37:32:050 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420767 18:37:32:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420767]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420767 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420767 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41248 NewConnDevID:41248 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420767) 18:37:32:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420767]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420767 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41248 CallngDevID:41248 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420767) 18:37:32:051 CTIOS1-ctios Trace: [call.5000.2131420767] CallConnection(41248.0) found DeviceID(41248) AgentID(). 18:37:32:051 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:32:051 CTIOS1-ctios Trace: Added CallConnection(41248.0). 18:37:32:051 CTIOS1-ctios Trace: [call.5000.2131420767]::CreateCallConnection(): CallConnection(41248.0) created successfully. 18:37:32:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420767.41248]:eCallBeginEvent,Msk(bf0002) 18:37:32:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420767.41248]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:32:051 CTIOS1-ctios Trace: [call.5000.2131420767] Found CallConnection(41248.0) for device 41248. 18:37:32:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420767.41248]:eCallDataUpdateEvent,Msk(bf0002) 18:37:32:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420767.41248]:eCallOriginatedEvent,Msk(bf0002) 18:37:32:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420767]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420767 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420767 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41248 NewConnDevID:41248 RCallKeyDay:151314 RCallKeyCID:207137 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420767 ICMEntUniqID:icm.151314.207137 RCallKeySeq#:1) 18:37:32:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420767]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420767 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41248 AlrtgDevID: CallngDevID:41248 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420767 Trnk#:0 TrnkGrp#:0) 18:37:32:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420767]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420767 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41248 AlrtgDevID:51023 CallngDevID:41248 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420767 Trnk#:0 TrnkGrp#:0) 18:37:32:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420767.41248]:eCallDataUpdateEvent,Msk(bf0002) 18:37:32:052 CTIOS1-ctios Trace: [call.5000.2131420767] Found CallConnection(41248.0) for device 41248. 18:37:32:052 CTIOS1-ctios Trace: [call.5000.2131420767] Found CallConnection(41248.0) for device 41248. 18:37:32:052 CTIOS1-ctios Trace: [call.5000.2131420767]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:32:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420767.41248]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:32:052 CTIOS1-ctios Trace: [call.5000.2131420767] CallConnection(41248.0) found DeviceID(51023) AgentID(33632). 18:37:32:052 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:32:052 CTIOS1-ctios Trace: Added CallConnection(41248.0). 18:37:32:052 CTIOS1-ctios Trace: [call.5000.2131420767]::CreateCallConnection(): CallConnection(41248.0) created successfully. 18:37:32:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420767.51023]:eCallBeginEvent 18:37:32:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420767.41248]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:32:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420767.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:32:053 CTIOS1-ctios Trace: >>CG:[call.5000.2131420767]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420767 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420767 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41248 NewConnDevID:41248 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420767 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105051))) 18:37:32:053 CTIOS1-ctios Trace: >>CG:[call.5000.2131420767]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420767 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41248 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420767 Trnk#:0 TrnkGrp#:0) 18:37:32:053 CTIOS1-ctios Trace: [call.5000.2131420767] Found CallConnection(41248.0). 18:37:32:053 CTIOS1-ctios Trace: [call.5000.2131420767] Found CallConnection(41248.0). 18:37:32:054 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:32:054 CTIOS1-ctios Trace: >>CG:[call.5000.2131420767]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420767 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420767) 18:37:32:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420767.41248]:eCallDataUpdateEvent,Msk(bf0002) 18:37:32:054 CTIOS1-ctios Trace: [call.5000.2131420767] Found CallConnection(51023.0). 18:37:32:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420767.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:32:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420767.41248]:eCallEstablishedEvent,Msk(bf01a6) 18:37:32:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420767.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:32:054 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:32:054 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:054 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420767.41248]: eCallHeldEvent,Msk(bf0126) 18:37:32:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420767.51023]: eCallHeldEvent,Msk(bf000a) 18:37:32:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420768]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420768 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41250 ConnDevID:41250 MsgID:eCallBeginEvent DvrKey:call.5000.2131420768) 18:37:32:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420768]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420768 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41250 CallngDevID:41250 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420768) 18:37:32:055 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420768 18:37:32:055 CTIOS1-ctios Trace: [call.5000.2131420768] CallConnection(41250.0) found DeviceID(41250) AgentID(). 18:37:32:055 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:32:055 CTIOS1-ctios Trace: Added CallConnection(41250.0). 18:37:32:055 CTIOS1-ctios Trace: [call.5000.2131420768]::CreateCallConnection(): CallConnection(41250.0) created successfully. 18:37:32:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420768.41250]:eCallBeginEvent,Msk(bf0002) 18:37:32:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420768.41250]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:32:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420768]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420768 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420768 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41250 NewConnDevID:41250 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420768) 18:37:32:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420768.41250]:eCallDataUpdateEvent,Msk(bf0002) 18:37:32:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420768]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420768 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41250 CallngDevID:41250 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420768) 18:37:32:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420768]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420768 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420768 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41250 NewConnDevID:41250 RCallKeyDay:151314 RCallKeyCID:207138 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420768 ICMEntUniqID:icm.151314.207138 RCallKeySeq#:1) 18:37:32:058 CTIOS1-ctios Trace: [call.5000.2131420768] Found CallConnection(41250.0) for device 41250. 18:37:32:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420768]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420768 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41250 AlrtgDevID: CallngDevID:41250 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420768 Trnk#:0 TrnkGrp#:0) 18:37:32:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420768]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420768 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41250 AlrtgDevID:51044 CallngDevID:41250 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420768 Trnk#:0 TrnkGrp#:0) 18:37:32:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420768]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420768 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420768 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41250 NewConnDevID:41250 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420768 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105051))) 18:37:32:058 CTIOS1-ctios Trace: [call.5000.2131420768] Found CallConnection(41250.0) for device 41250. 18:37:32:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420768]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420768 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41250 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420768 Trnk#:0 TrnkGrp#:0) 18:37:32:058 CTIOS1-ctios Trace: [call.5000.2131420768] Found CallConnection(41250.0) for device 41250. 18:37:32:058 CTIOS1-ctios Trace: [call.5000.2131420768]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:32:058 CTIOS1-ctios Trace: [call.5000.2131420768] CallConnection(41250.0) found DeviceID(51044) AgentID(05230). 18:37:32:058 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:32:058 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:32:058 CTIOS1-ctios Trace: Added CallConnection(41250.0). 18:37:32:058 CTIOS1-ctios Trace: [call.5000.2131420768]::CreateCallConnection(): CallConnection(41250.0) created successfully. 18:37:32:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420768]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420768 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420768) 18:37:32:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420768.41250]:eCallOriginatedEvent,Msk(bf0002) 18:37:32:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420768.41250]:eCallDataUpdateEvent,Msk(bf0002) 18:37:32:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420768.41250]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:32:058 CTIOS1-ctios Trace: [call.5000.2131420768] Found CallConnection(41250.0). 18:37:32:058 CTIOS1-ctios Trace: [call.5000.2131420768] Found CallConnection(41250.0). 18:37:32:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420768.51044]:eCallBeginEvent 18:37:32:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420768.41250]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:32:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420768.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:32:059 CTIOS1-ctios Trace: [call.5000.2131420768] Found CallConnection(51044.0). 18:37:32:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420768.41250]:eCallDataUpdateEvent,Msk(bf0002) 18:37:32:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420768.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:32:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420768.41250]:eCallEstablishedEvent,Msk(bf01a6) 18:37:32:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420768.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:32:059 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:32:059 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:059 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420768.41250]: eCallHeldEvent,Msk(bf0126) 18:37:32:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420768.51044]: eCallHeldEvent,Msk(bf000a) 18:37:32:079 CTIOS1-ctios Trace: >>CG:[call.5000.2131420769]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420769 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41252 ConnDevID:41252 MsgID:eCallBeginEvent DvrKey:call.5000.2131420769) 18:37:32:079 CTIOS1-ctios Trace: >>CG:[call.5000.2131420769]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420769 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41252 CallngDevID:41252 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420769) 18:37:32:079 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420769 18:37:32:079 CTIOS1-ctios Trace: >>CG:[call.5000.2131420769]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420769 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420769 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:21160 ConnDevID:41252 NewConnDevID:41252 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420769) 18:37:32:079 CTIOS1-ctios Trace: [call.5000.2131420769] CallConnection(41252.0) found DeviceID(41252) AgentID(). 18:37:32:079 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:32:079 CTIOS1-ctios Trace: Added CallConnection(41252.0). 18:37:32:079 CTIOS1-ctios Trace: [call.5000.2131420769]::CreateCallConnection(): CallConnection(41252.0) created successfully. 18:37:32:079 CTIOS1-ctios Trace: >>CG:[call.5000.2131420769]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420769 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41252 CallngDevID:41252 CalldDevID:21160 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420769) 18:37:32:080 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420769.41252]:eCallBeginEvent,Msk(bf0002) 18:37:32:080 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420769.41252]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:32:080 CTIOS1-ctios Trace: [call.5000.2131420769] Found CallConnection(41252.0) for device 41252. 18:37:32:080 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420769.41252]:eCallDataUpdateEvent,Msk(bf0002) 18:37:32:080 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420769.41252]:eCallOriginatedEvent,Msk(bf0002) 18:37:32:091 CTIOS1-ctios Trace: >>CG:[call.5000.2131420769]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420769 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420769 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:21160 Dialed#:45403 ConnDevID:41252 NewConnDevID:41252 RCallKeyDay:151314 RCallKeyCID:207139 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420769 ICMEntUniqID:icm.151314.207139 RCallKeySeq#:1) 18:37:32:091 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420769.41252]:eCallDataUpdateEvent,Msk(bf0002) 18:37:32:092 CTIOS1-ctios Trace: >>CG:[call.5000.2131420769]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420769 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41252 AlrtgDevID: CallngDevID:41252 CalldDevID:21160 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420769 Trnk#:0 TrnkGrp#:0) 18:37:32:092 CTIOS1-ctios Trace: [call.5000.2131420769] Found CallConnection(41252.0) for device 41252. 18:37:32:092 CTIOS1-ctios Trace: >>CG:[call.5000.2131420769]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420769 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:401 SGID:11225 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41252 AlrtgDevID:21160 CallngDevID:41252 CalldDevID:21160 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420769 Trnk#:0 TrnkGrp#:0) 18:37:32:092 CTIOS1-ctios Trace: [call.5000.2131420769] Found CallConnection(41252.0) for device 41252. 18:37:32:092 CTIOS1-ctios Trace: [call.5000.2131420769]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21160. 18:37:32:092 CTIOS1-ctios Trace: [call.5000.2131420769] CallConnection(41252.0) found DeviceID(21160) AgentID(6012). 18:37:32:092 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:32:092 CTIOS1-ctios Trace: Added CallConnection(41252.0). 18:37:32:092 CTIOS1-ctios Trace: [call.5000.2131420769]::CreateCallConnection(): CallConnection(41252.0) created successfully. 18:37:32:093 CTIOS1-ctios Trace: >>CG:[call.5000.2131420769]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420769 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420769 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41252 NewConnDevID:41252 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420769 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105051))) 18:37:32:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420769.41252]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:32:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420769.21160]:eCallBeginEvent 18:37:32:093 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420769.21160]:eCallBeginEvent 18:37:32:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420769.41252]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:32:093 CTIOS1-ctios Trace: >>CG:[call.5000.2131420769]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420769 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:401 SGID:11225 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21160 CallngDevID:41252 CalldDevID:21160 LstRedirDevID:(null) AnsDevID:21160 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420769 Trnk#:0 TrnkGrp#:0) 18:37:32:093 CTIOS1-ctios Trace: [call.5000.2131420769] Found CallConnection(41252.0). 18:37:32:093 CTIOS1-ctios Trace: [call.5000.2131420769] Found CallConnection(41252.0). 18:37:32:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420769.21160]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:32:093 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420769.21160]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:32:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420769.41252]:eCallDataUpdateEvent,Msk(bf0002) 18:37:32:093 CTIOS1-ctios Trace: >>CG:[agent.5000.6012]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:401 SGID:11225 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5369 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21160 AGID:6012 AGInstr:21160 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6012 AGAvailStatus:0) 18:37:32:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420769.21160]:eCallDataUpdateEvent,Msk(3f0001) 18:37:32:093 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420769.21160]:eCallDataUpdateEvent,Msk(3f0001) 18:37:32:093 CTIOS1-ctios Trace: >>CG:[call.5000.2131420769]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420769 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:21160 HldgDevID:21160 MsgID:eCallHeldEvent DvrKey:call.5000.2131420769) 18:37:32:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420769.41252]:eCallEstablishedEvent,Msk(bf01a6) 18:37:32:093 CTIOS1-ctios Trace: [call.5000.2131420769] Found CallConnection(21160.0). 18:37:32:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420769.21160]:eCallEstablishedEvent,Msk(bf01a6) 18:37:32:093 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420769.21160]:eCallEstablishedEvent,Msk(bf01a6) 18:37:32:093 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6012]:eAgentStateEvent(eTalking),Msk(0) 18:37:32:094 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6012]:eAgentStateEvent(eTalking),Msk(0) 18:37:32:094 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6012]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:094 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420769.41252]: eCallHeldEvent,Msk(bf0126) 18:37:32:094 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420769.21160]: eCallHeldEvent,Msk(bf000a) 18:37:32:094 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420769.21160]: eCallHeldEvent,Msk(bf000a) 18:37:32:125 CTIOS1-ctios Trace: >>CG:[call.5000.2131420767]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420767 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420767 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41248 NewConnDevID:41248 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420767 ecc:(...)) 18:37:32:125 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420767.41248]:eCallDataUpdateEvent,Msk(bf0126) 18:37:32:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420767.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:32:126 CTIOS1-ctios Trace: >>CG:[call.5000.2131420768]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420768 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420768 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41250 NewConnDevID:41250 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420768 ecc:(...)) 18:37:32:127 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420768.41250]:eCallDataUpdateEvent,Msk(bf0126) 18:37:32:127 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420768.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:32:157 CTIOS1-ctios Trace: >>CG:[call.5000.2131420769]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420769 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420769 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41252 NewConnDevID:41252 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420769 ecc:(...)) 18:37:32:157 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420769.41252]:eCallDataUpdateEvent,Msk(bf0126) 18:37:32:157 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420769.21160]:eCallDataUpdateEvent,Msk(bf000a) 18:37:32:157 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420769.21160]:eCallDataUpdateEvent,Msk(bf000a) 18:37:32:161 CTIOS1-ctios Trace: [call.5000.46855748] Found CallConnection(42075.0) for device 42075. 18:37:32:166 CTIOS1-ctios Trace: >>CG:[agent.5000.36416]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:500 SGID:5041 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11009 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21050 AGID:36416 AGInstr:21050 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36416 AGAvailStatus:0) 18:37:32:166 CTIOS1-ctios Trace: >>CG:[call.5000.154709947]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154709947 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709947 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3339564488 NewConnDevID:3339564488 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709947 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105051))) 18:37:32:166 CTIOS1-ctios Trace: >>CG:[call.5000.154709947]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709947 ConnDevIDTyp:0 SVC#:400 SVCID:5032 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:500 SGID:5041 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21050 CallngDevID:3339564488 CalldDevID:21050 LstRedirDevID:(null) AnsDevID:21050 MsgID:eCallEstablishedEvent DvrKey:call.5000.154709947 Trnk#:0 TrnkGrp#:0) 18:37:32:166 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36416]:eAgentStateEvent(eTalking),Msk(0) 18:37:32:166 CTIOS1-ctios Trace: <-SND[ITSD-South-4920-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36416]:eAgentStateEvent(eTalking),Msk(0) 18:37:32:167 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709947.3339564488]:eCallDataUpdateEvent,Msk(bf0002) 18:37:32:167 CTIOS1-ctios Trace: [call.5000.154709947] Found CallConnection(3339564488.1). 18:37:32:167 CTIOS1-ctios Trace: [call.5000.154709947] Found CallConnection(3339564488.1). 18:37:32:167 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709947.21050]:eCallDataUpdateEvent,Msk(3f0001) 18:37:32:167 CTIOS1-ctios Trace: <-SND[ITSD-South-4920-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709947.21050]:eCallDataUpdateEvent,Msk(3f0001) 18:37:32:167 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709947.3339564488]:eCallEstablishedEvent,Msk(bf01a6) 18:37:32:167 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709947.21050]:eCallEstablishedEvent,Msk(bf01a6) 18:37:32:167 CTIOS1-ctios Trace: <-SND[ITSD-South-4920-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709947.21050]:eCallEstablishedEvent,Msk(bf01a6) 18:37:32:200 CTIOS1-ctios Trace: [call.5000.46855748] Found CallConnection(42075.0) for device 42075. 18:37:32:215 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:37:32:215 CTIOS1-ctios Trace: >>CG:[call.5000.46855760]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855760 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42130 ConnDevID:42130 MsgID:eCallBeginEvent DvrKey:call.5000.46855760 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105051))) 18:37:32:215 CTIOS1-ctios Trace: >>CG:[call.5000.46855760]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855760 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42130 CallngDevID:42130 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855760) 18:37:32:215 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:0) 18:37:32:215 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:37:32:215 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:215 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855760 18:37:32:215 CTIOS1-ctios Trace: [call.5000.46855760] CallConnection(42130.0) found DeviceID(42130) AgentID(2018). 18:37:32:215 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:32:215 CTIOS1-ctios Trace: Added CallConnection(42130.0). 18:37:32:215 CTIOS1-ctios Trace: [call.5000.46855760]::CreateCallConnection(): CallConnection(42130.0) created successfully. 18:37:32:215 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:215 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:215 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:215 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:215 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:215 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:215 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855760.42130]:eCallBeginEvent,Msk(bf0002) 18:37:32:216 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855760.42130]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:32:216 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:37:32:216 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:216 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:216 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:216 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:216 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:216 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:216 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:298 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:37:32:298 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:32:298 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:298 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:298 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:298 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:298 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:298 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:298 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:355 CTIOS1-ctios Trace: >>CG:[agent.5000.46064]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42198 AGID:46064 AGInstr:42198 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46064 AGAvailStatus:0) 18:37:32:355 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:32:355 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:32:355 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:32:355 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:32:355 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:32:355 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:32:355 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:32:355 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:32:405 CTIOS1-ctios Trace: >>CG:[call.5000.46855760]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855760 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42130 RelDevID:42130 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855760) 18:37:32:405 CTIOS1-ctios Trace: >>CG:[call.5000.46855760]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855760 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42130 MsgID:eCallClearedEvent DvrKey:call.5000.46855760) 18:37:32:405 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855760.42130]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:32:405 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855760.42130]:eCallClearedEvent,Msk(3f0000) 18:37:32:406 CTIOS1-ctios Trace: >>CG:[call.5000.46855760]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855760 ConnDevIDTyp:0 ConnDevID:42130 MsgID:eCallEndEvent DvrKey:call.5000.46855760) 18:37:32:406 CTIOS1-ctios Trace: Removed CallConnection(42130.0). 18:37:32:406 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855760.42130]:eCallEndEvent 18:37:32:406 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855760 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:32:406 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:37:32:406 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:32:406 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:406 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:406 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:406 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:406 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:407 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:407 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:434 CTIOS1-ctios Trace: >>CG:[agent.5000.48762]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11087 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42128 AGID:48762 AGInstr:42128 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48762 AGAvailStatus:0) 18:37:32:434 CTIOS1-ctios Trace: >>CG:[call.5000.46855004]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855004 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:42128 RetrvDevID:42128 MsgID:eCallRetrievedEvent DvrKey:call.5000.46855004) 18:37:32:434 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48762]:eAgentStateEvent(eTalking),Msk(0) 18:37:32:434 CTIOS1-ctios Trace: <-SND[FO5-117-39F4-6256-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48762]:eAgentStateEvent(eTalking),Msk(0) 18:37:32:434 CTIOS1-ctios Trace: [call.5000.46855004] Found CallConnection(42128.0). 18:37:32:434 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48762]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:435 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48762]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:435 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48762]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:435 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48762]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:435 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48762]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:435 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48762]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:435 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48762]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:435 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855004.4236866016]:eCallRetrievedEvent,Msk(bf01a6) 18:37:32:435 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855004.42128]:eCallRetrievedEvent,Msk(bf01a6) 18:37:32:435 CTIOS1-ctios Trace: <-SND[FO5-117-39F4-6256-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855004.42128]:eCallRetrievedEvent,Msk(bf01a6) 18:37:32:473 CTIOS1-ctios Trace: >>CG:[call.5000.2131420767]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420767 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420767) 18:37:32:473 CTIOS1-ctios Trace: >>CG:[call.5000.2131420767]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420767 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41248 RelDevID:41248 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420767) 18:37:32:473 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420767.41248]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:32:473 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420767.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:32:473 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420767.41248]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:32:473 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420767.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:32:473 CTIOS1-ctios Trace: >>CG:[call.5000.2131420767]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420767 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41248 MsgID:eCallClearedEvent DvrKey:call.5000.2131420767) 18:37:32:473 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420767.41248]:eCallClearedEvent,Msk(3f0000) 18:37:32:473 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420767.51023]:eCallClearedEvent,Msk(3f0000) 18:37:32:473 CTIOS1-ctios Trace: >>CG:[call.5000.2131420767]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420767 ConnDevIDTyp:0 ConnDevID:41248 MsgID:eCallEndEvent DvrKey:call.5000.2131420767) 18:37:32:474 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420767.41248]:eCallEndEvent 18:37:32:474 CTIOS1-ctios Trace: Removed CallConnection(41248.0). 18:37:32:474 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420767.51023]:eCallEndEvent 18:37:32:474 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:32:474 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420767 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:32:474 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:32:474 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:32:474 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:474 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:507 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32370990 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5920 LogdOnTimeTdy:9291 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5920 LogdOnTimeSess:9291 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:32:515 CTIOS1-ctios Trace: >>CG:[call.5000.2131420768]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420768 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420768) 18:37:32:515 CTIOS1-ctios Trace: >>CG:[call.5000.2131420768]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420768 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41250 RelDevID:41250 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420768) 18:37:32:515 CTIOS1-ctios Trace: >>CG:[call.5000.2131420768]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420768 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41250 MsgID:eCallClearedEvent DvrKey:call.5000.2131420768) 18:37:32:515 CTIOS1-ctios Trace: >>CG:[call.5000.2131420768]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420768 ConnDevIDTyp:0 ConnDevID:41250 MsgID:eCallEndEvent DvrKey:call.5000.2131420768) 18:37:32:516 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:32:516 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420768.41250]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:32:516 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420768.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:32:516 CTIOS1-ctios Trace: Removed CallConnection(41250.0). 18:37:32:516 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:32:516 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420768 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:32:516 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420768.41250]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:32:516 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420768.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:32:516 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420768.41250]:eCallClearedEvent,Msk(3f0000) 18:37:32:516 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420768.51044]:eCallClearedEvent,Msk(3f0000) 18:37:32:516 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420768.41250]:eCallEndEvent 18:37:32:516 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420768.51044]:eCallEndEvent 18:37:32:516 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:32:516 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:516 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:548 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32370991 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5085 LogdOnTimeTdy:9386 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:260 LogdOnTimeSess:640 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:32:593 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:37:32:593 CTIOS1-ctios Trace: >>CG:[call.5000.46855761]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855761 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46855761 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105052))) 18:37:32:593 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855761 18:37:32:593 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:37:32:593 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:593 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:593 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:593 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:594 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:594 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:594 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:594 CTIOS1-ctios Trace: >>CG:[call.5000.46855761]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855761 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855761) 18:37:32:594 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:37:32:594 CTIOS1-ctios Trace: [call.5000.46855761] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:37:32:594 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:32:594 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:37:32:594 CTIOS1-ctios Trace: [call.5000.46855761]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:37:32:594 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855761.42062]:eCallBeginEvent,Msk(bf0002) 18:37:32:594 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855761.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:32:594 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:37:32:594 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:594 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:595 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:595 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:595 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:595 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:595 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:32:654 CTIOS1-ctios Trace: [call.5000.46855004] Found CallConnection(42128.0) for device 42128. 18:37:32:662 CTIOS1-ctios Trace: [call.5000.46855004] Found CallConnection(42128.0) for device 42128. 18:37:32:671 CTIOS1-ctios Trace: [call.5000.154709947] Found CallConnection(21050.0) for device 21050. 18:37:32:673 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:200 SVCID:5001 SG#:300 SGID:5002 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42035 ANI:03345429782 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206705 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206705 RCallKeySeq#:1 CallTypIDTag:5004 PreCallIIDTag:7990021) 18:37:32:674 CTIOS1-ctios Trace: <-SND[FB7-24-D5E6-2184-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:32:685 CTIOS1-ctios Trace: [call.5000.154709947] Found CallConnection(21050.0) for device 21050. 18:37:32:702 CTIOS1-ctios Trace: >>CG:[call.5000.46855324.51102]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.46855324.51102 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:GF-X1-CFBD-111-5760-dotNET_Sess(31914638)_EvtThd(3)) 18:37:32:702 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.46855324.51102]. 18:37:32:704 CTIOS1-ctios Trace: >>CG:[agent.5000.42336]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:8798 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42035 AGID:42336 AGInstr:42035 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42336 AGAvailStatus:0) 18:37:32:704 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42336]:eAgentStateEvent(eReserved),Msk(0) 18:37:32:704 CTIOS1-ctios Trace: <-SND[FB7-24-D5E6-2184-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42336]:eAgentStateEvent(eReserved),Msk(0) 18:37:32:705 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42336]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:32:705 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42336]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:32:705 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42336]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:32:705 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42336]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:32:705 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42336]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:32:705 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42336]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:32:705 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42336]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:32:723 CTIOS1-ctios Trace: ->RCV[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4) a=48520][call.5000.46855387.42511]:eSetCallDataRequest 18:37:32:723 CTIOS1-ctios Trace: [call.5000.46855387.42511] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:32:723 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855387.42511]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:32:749 CTIOS1-ctios Trace: >>CG:[call.5000.46855764]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855764 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:03345429782 DNIS:42035 Dialed#:45233 ConnDevID:03345429782 RCallKeyDay:151314 RCallKeyCID:206705 MsgID:eCallBeginEvent DvrKey:call.5000.46855764 ecc:(...) ICMEntUniqID:icm.151314.206705 RCallKeySeq#:2) 18:37:32:749 CTIOS1-ctios Trace: >>CG:[call.5000.46855764]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855764 ConnDevIDTyp:1 SVC#:200 SVCID:5001 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03345429782 AlrtgDevID:(null) CallngDevID:03345429782 CalldDevID:42035 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855764 Trnk#:0 TrnkGrp#:0) 18:37:32:749 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855764 18:37:32:749 CTIOS1-ctios Trace: >>CG:[call.5000.46855764]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855764 ConnDevIDTyp:1 SVC#:200 SVCID:5001 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:300 SGID:5002 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03345429782 AlrtgDevID:42035 CallngDevID:03345429782 CalldDevID:42035 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855764 Trnk#:0 TrnkGrp#:0) 18:37:32:750 CTIOS1-ctios Trace: [call.5000.46855764]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03345429782. 18:37:32:750 CTIOS1-ctios Trace: CallConnection(03345429782.1) created AgentObject (Device) for DeviceID(03345429782). 18:37:32:750 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:32:750 CTIOS1-ctios Trace: Added CallConnection(03345429782.1). 18:37:32:750 CTIOS1-ctios Trace: [call.5000.46855764]::CreateCallConnection(): CallConnection(03345429782.1) created successfully. 18:37:32:750 CTIOS1-ctios Trace: [call.5000.46855764] Found CallConnection(03345429782.1) for device 03345429782. 18:37:32:750 CTIOS1-ctios Trace: [call.5000.46855764]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42035. 18:37:32:750 CTIOS1-ctios Trace: [call.5000.46855764] CallConnection(03345429782.1) found DeviceID(42035) AgentID(42336). 18:37:32:750 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:32:750 CTIOS1-ctios Trace: Added CallConnection(03345429782.1). 18:37:32:750 CTIOS1-ctios Trace: [call.5000.46855764]::CreateCallConnection(): CallConnection(03345429782.1) created successfully. 18:37:32:750 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855764.03345429782]:eCallBeginEvent 18:37:32:750 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855764.03345429782]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:32:750 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855764.42035]:eCallBeginEvent 18:37:32:750 CTIOS1-ctios Trace: <-SND[FB7-24-D5E6-2184-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855764.42035]:eCallBeginEvent 18:37:32:750 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855764.03345429782]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:32:750 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855764.42035]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:32:750 CTIOS1-ctios Trace: <-SND[FB7-24-D5E6-2184-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855764.42035]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:32:751 CTIOS1-ctios Trace: >>CG:[call.5000.46855761]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855761 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855761) 18:37:32:752 CTIOS1-ctios Trace: >>CG:[call.5000.46855761]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855761 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46855761) 18:37:32:752 CTIOS1-ctios Trace: >>CG:[call.5000.46855761]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855761 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46855761) 18:37:32:752 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:37:32:752 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:37:32:752 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855761 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:32:752 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855761.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:32:752 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855761.42062]:eCallClearedEvent,Msk(3f0000) 18:37:32:752 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855761.42062]:eCallEndEvent 18:37:32:752 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:32:752 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:752 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:752 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:752 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:752 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:752 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:752 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:755 CTIOS1-ctios Trace: >>CG:[call.5000.154709903]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709903 ConnDevIDTyp:0 ConnDevID:21183 MsgID:eCallEndEvent DvrKey:call.5000.154709903) 18:37:32:755 CTIOS1-ctios Trace: >>CG:[agent.5000.36366]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10957 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21183 AGID:36366 AGInstr:21183 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36366 AGAvailStatus:1) 18:37:32:755 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709903.723660667]:eCallEndEvent 18:37:32:755 CTIOS1-ctios Trace: Removed CallConnection(723660667.1). 18:37:32:755 CTIOS1-ctios Trace: Removed CallConnection(21183.0). 18:37:32:755 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709903.21183]:eCallEndEvent 18:37:32:755 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709903 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:32:756 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36366]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:32:756 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36366]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:774 CTIOS1-ctios Trace: >>CG:[agent.5000.46064]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42198 AGID:46064 AGInstr:42198 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46064 AGAvailStatus:1) 18:37:32:774 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:32:774 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:774 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:774 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:774 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:774 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:774 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:774 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:786 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32370993 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4267 LogdOnTimeTdy:16769 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2732 LogdOnTimeSess:4636 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:310 IntCallsTimeSess:105 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:320 IntCallsTimeTdy:107 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:37:32:786 CTIOS1-ctios Trace: >>CG:[call.5000.46855387]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855387 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855387 NewConnDevIDTyp:0 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3365190213 CallWrpupData:1236_0800_Order Status ,220 NewConnDevID:42511 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855387 ecc:(...)) 18:37:32:786 CTIOS1-ctios Trace: >>CG:[call.5000.46855387.42511]:eSetCallDataConf(UniqObjID:call.5000.46855387.42511 MsgID:eSetCallDataConf TgtCILClntID:FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)) 18:37:32:786 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855387.3365190213]:eCallDataUpdateEvent 18:37:32:787 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855387.42511]:eCallDataUpdateEvent 18:37:32:787 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855387.42511]:eCallDataUpdateEvent 18:37:32:787 CTIOS1-ctios Trace: >>CG:[agent.5000.36366]:eQueryAgentStatisticsConf(IID:32370994 PrphID:5000 AGExt:21183 AGID:36366 AGInstr:21183 UniqObjID:agent.5000.36366 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:41 LogdOnTimeTdy:9285 NotRdyTimeTdy:2 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:32 HdlCallsTlkTimeTdy:9103 HdlCallsTimeTdy:9215 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:41 LogdOnTimeSess:9285 NotRdyTimeSess:2 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:32 HdlCallsTlkTimeSess:9103 HdlCallsTimeSess:9215 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:112 HdlCallsAftCallTimeTdy:112 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSes 18:37:32:805 CTIOS1-ctios Trace: >>CG:[call.5000.46855424]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855424 ConnDevIDTyp:0 ConnDevID:42581 MsgID:eCallEndEvent DvrKey:call.5000.46855424) 18:37:32:805 CTIOS1-ctios Trace: >>CG:[agent.5000.42621]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9594 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42581 AGID:42621 AGInstr:42581 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42621 AGAvailStatus:1) 18:37:32:805 CTIOS1-ctios Trace: Removed CallConnection(0515781125.1). 18:37:32:805 CTIOS1-ctios Trace: Removed CallConnection(42581.0). 18:37:32:805 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855424 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:32:805 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855424.0515781125]:eCallEndEvent 18:37:32:805 CTIOS1-ctios Trace: <-SND[FJ8-98-C534-6200-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855424.42581]:eCallEndEvent 18:37:32:805 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855424.42581]:eCallEndEvent 18:37:32:805 CTIOS1-ctios Trace: <-SND[FJ8-98-C534-6200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42621]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:32:805 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:32:805 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:805 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:805 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:806 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:806 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:806 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:806 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:806 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42621]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:806 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:32:836 CTIOS1-ctios Trace: >>CG:[agent.5000.42621]:eQueryAgentStatisticsConf(IID:32370995 PrphID:5000 AGExt:42581 AGID:42621 AGInstr:42581 UniqObjID:agent.5000.42621 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1766 LogdOnTimeTdy:20359 NotRdyTimeTdy:4195 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:24 HdlCallsTlkTimeTdy:2610 HdlCallsTimeTdy:3064 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:18 LogdOnTimeSess:3371 NotRdyTimeSess:257 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:24 HdlCallsTlkTimeSess:2610 HdlCallsTimeSess:3064 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:454 HdlCallsAftCallTimeTdy:454 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:37:32:836 CTIOS1-ctios Trace: <-SND[FJ8-98-C534-6200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42621]:eOnNewAgentStatisticsEvent 18:37:32:884 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154709947.21050]:eSetCallDataRequest 18:37:32:944 CTIOS1-ctios Trace: >>CG:[call.5000.154709947.21050]:eSetCallDataConf(UniqObjID:call.5000.154709947.21050 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:33:001 CTIOS1-ctios Trace: ->RCV[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4) a=48630][agent.5000.48630]:eSetAgentStateRequest(eNotReady) 18:37:33:150 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42243 AGID:48630 AGInstr:42243 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48630 AGAvailStatus:0) 18:37:33:150 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:33:150 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:33:150 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:33:150 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:33:150 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:33:151 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:33:151 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:33:151 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:33:151 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:33:151 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eSetAgentStateConf(UniqObjID:agent.5000.48630 MsgID:eSetAgentStateConf TgtCILClntID:GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)) 18:37:33:151 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eSetAgentStateConf 18:37:33:231 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:37:33:231 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:33:231 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:33:236 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eNotReady) 18:37:33:386 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:37:33:386 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:33:387 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:33:387 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:33:387 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:37:33:387 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:37:33:409 CTIOS1-ctios Trace: ->RCV[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4) a=48630][agent.5000.48630]:eSetAgentStateRequest(eAvailable) 18:37:33:440 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:37:33:440 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:33:440 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:33:470 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42243 AGID:48630 AGInstr:42243 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48630 AGAvailStatus:1) 18:37:33:470 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:33:470 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:33:470 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:33:471 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:33:471 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:33:471 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:33:471 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:33:471 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:33:471 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:33:471 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eSetAgentStateConf(UniqObjID:agent.5000.48630 MsgID:eSetAgentStateConf TgtCILClntID:GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)) 18:37:33:471 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eSetAgentStateConf 18:37:33:549 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:403 SVCID:5029 SG#:503 SGID:5038 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21183 ANI:812831738 UsrToUsrInfo:(null) Dialed#:81113 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:203918 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.203918 RCallKeySeq#:4 CallTypIDTag:5016 PreCallIIDTag:7987116) 18:37:33:549 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:632 SVCID:6102 SG#:633 SGID:6083 SGPri:0 MonID:0 NumNamVars:10 NumNamArrs:4 MRDID:1 AGInstr:42581 ANI:04236883103 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206878 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206878 RCallKeySeq#:1 CallTypIDTag:5142 PreCallIIDTag:7990300) 18:37:33:549 CTIOS1-ctios Trace: <-SND[FJ8-98-C534-6200-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:33:581 CTIOS1-ctios Trace: >>CG:[agent.5000.36366]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10957 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21183 AGID:36366 AGInstr:21183 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36366 AGAvailStatus:0) 18:37:33:582 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36366]:eAgentStateEvent(eReserved),Msk(0) 18:37:33:582 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36366]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:33:582 CTIOS1-ctios Trace: >>CG:[agent.5000.42621]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9594 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42581 AGID:42621 AGInstr:42581 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42621 AGAvailStatus:0) 18:37:33:583 CTIOS1-ctios Trace: <-SND[FJ8-98-C534-6200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42621]:eAgentStateEvent(eReserved),Msk(0) 18:37:33:583 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:eAgentStateEvent(eReserved),Msk(0) 18:37:33:583 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:33:583 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:33:583 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:33:584 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:33:584 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:33:584 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:33:584 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:33:584 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42621]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:33:584 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:33:617 CTIOS1-ctios Trace: >>CG:[call.5000.46855765]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855765 CallTyp:2 ConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 ANI:04236883103 DNIS:42581 Dialed#:45233 ConnDevID:04236883103 RCallKeyDay:151314 RCallKeyCID:206878 MsgID:eCallBeginEvent DvrKey:call.5000.46855765 ecc:(...) ICMEntUniqID:icm.151314.206878 RCallKeySeq#:2) 18:37:33:617 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855765 18:37:33:618 CTIOS1-ctios Trace: >>CG:[call.5000.46855765]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855765 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:04236883103 AlrtgDevID:(null) CallngDevID:04236883103 CalldDevID:42581 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855765 Trnk#:0 TrnkGrp#:0) 18:37:33:618 CTIOS1-ctios Trace: [call.5000.46855765]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 04236883103. 18:37:33:618 CTIOS1-ctios Trace: CallConnection(04236883103.1) created AgentObject (Device) for DeviceID(04236883103). 18:37:33:618 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:33:618 CTIOS1-ctios Trace: Added CallConnection(04236883103.1). 18:37:33:618 CTIOS1-ctios Trace: [call.5000.46855765]::CreateCallConnection(): CallConnection(04236883103.1) created successfully. 18:37:33:618 CTIOS1-ctios Trace: >>CG:[call.5000.46855765]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855765 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:633 SGID:6083 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:04236883103 AlrtgDevID:42581 CallngDevID:04236883103 CalldDevID:42581 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855765 Trnk#:0 TrnkGrp#:0) 18:37:33:618 CTIOS1-ctios Trace: [call.5000.46855765] Found CallConnection(04236883103.1) for device 04236883103. 18:37:33:618 CTIOS1-ctios Trace: [call.5000.46855765]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42581. 18:37:33:618 CTIOS1-ctios Trace: [call.5000.46855765] CallConnection(04236883103.1) found DeviceID(42581) AgentID(42621). 18:37:33:618 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:33:618 CTIOS1-ctios Trace: Added CallConnection(04236883103.1). 18:37:33:618 CTIOS1-ctios Trace: [call.5000.46855765]::CreateCallConnection(): CallConnection(04236883103.1) created successfully. 18:37:33:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855765.04236883103]:eCallBeginEvent 18:37:33:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855765.04236883103]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:33:618 CTIOS1-ctios Trace: <-SND[FJ8-98-C534-6200-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855765.42581]:eCallBeginEvent 18:37:33:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855765.42581]:eCallBeginEvent 18:37:33:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855765.04236883103]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:33:619 CTIOS1-ctios Trace: <-SND[FJ8-98-C534-6200-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855765.42581]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:33:619 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855765.42581]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:33:637 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eAvailable) 18:37:33:663 CTIOS1-ctios Trace: >>CG:[call.5000.198845468]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845468 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:812831738 DNIS:21183 Dialed#:81113 ConnDevID:812831738 RCallKeyDay:151314 RCallKeyCID:203918 MsgID:eCallBeginEvent DvrKey:call.5000.198845468 ecc:(...) ICMEntUniqID:icm.151314.203918 RCallKeySeq#:5) 18:37:33:663 CTIOS1-ctios Trace: >>CG:[call.5000.198845468]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845468 ConnDevIDTyp:1 SVC#:403 SVCID:5029 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:812831738 AlrtgDevID:(null) CallngDevID:812831738 CalldDevID:21183 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845468 Trnk#:0 TrnkGrp#:0) 18:37:33:663 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845468 18:37:33:663 CTIOS1-ctios Trace: [call.5000.198845468]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 812831738. 18:37:33:663 CTIOS1-ctios Trace: CallConnection(812831738.1) created AgentObject (Device) for DeviceID(812831738). 18:37:33:663 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:33:664 CTIOS1-ctios Trace: Added CallConnection(812831738.1). 18:37:33:664 CTIOS1-ctios Trace: [call.5000.198845468]::CreateCallConnection(): CallConnection(812831738.1) created successfully. 18:37:33:664 CTIOS1-ctios Trace: >>CG:[call.5000.198845468]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845468 ConnDevIDTyp:1 SVC#:403 SVCID:5029 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:503 SGID:5038 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:812831738 AlrtgDevID:21183 CallngDevID:812831738 CalldDevID:21183 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845468 Trnk#:0 TrnkGrp#:0) 18:37:33:664 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845468.812831738]:eCallBeginEvent 18:37:33:664 CTIOS1-ctios Trace: [call.5000.198845468] Found CallConnection(812831738.1) for device 812831738. 18:37:33:664 CTIOS1-ctios Trace: [call.5000.198845468]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21183. 18:37:33:664 CTIOS1-ctios Trace: [call.5000.198845468] CallConnection(812831738.1) found DeviceID(21183) AgentID(36366). 18:37:33:664 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:33:664 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845468.812831738]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:33:664 CTIOS1-ctios Trace: Added CallConnection(812831738.1). 18:37:33:664 CTIOS1-ctios Trace: [call.5000.198845468]::CreateCallConnection(): CallConnection(812831738.1) created successfully. 18:37:33:664 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845468.21183]:eCallBeginEvent 18:37:33:664 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845468.812831738]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:33:664 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845468.21183]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:33:690 CTIOS1-ctios Trace: ->RCV[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4) a=48656][agent.5000.48656]:eSetAgentStateRequest(eAvailable) 18:37:33:697 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:1) 18:37:33:697 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:33:697 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:33:697 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:33:698 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:37:33:698 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:37:33:750 CTIOS1-ctios Trace: >>CG:[call.5000.46855649]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855649 ConnDevIDTyp:0 ConnDevID:42528 MsgID:eCallEndEvent DvrKey:call.5000.46855649) 18:37:33:750 CTIOS1-ctios Trace: Removed CallConnection(03056165834.1). 18:37:33:750 CTIOS1-ctios Trace: Removed CallConnection(42528.0). 18:37:33:750 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855649 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:33:750 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855649.03056165834]:eCallEndEvent 18:37:33:751 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855649.42528]:eCallEndEvent 18:37:33:751 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855649.42528]:eCallEndEvent 18:37:33:751 CTIOS1-ctios Trace: >>CG:[agent.5000.48656]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10876 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42528 AGID:48656 AGInstr:42528 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48656 AGAvailStatus:1) 18:37:33:751 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:33:751 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48656]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:33:751 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:33:751 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:33:751 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:33:751 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:33:752 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:33:752 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:33:752 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:33:752 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:33:752 CTIOS1-ctios Trace: >>CG:[agent.5000.48656]:eSetAgentStateConf(UniqObjID:agent.5000.48656 MsgID:eSetAgentStateConf TgtCILClntID:FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)) 18:37:33:752 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:33:752 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48656]:eSetAgentStateConf 18:37:33:753 CTIOS1-ctios Trace: >>CG:[agent.5000.42336]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:300 SGID:5002 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8798 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42035 AGID:42336 AGInstr:42035 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42336 AGAvailStatus:0) 18:37:33:753 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42336]:eAgentStateEvent(eTalking),Msk(0) 18:37:33:754 CTIOS1-ctios Trace: <-SND[FB7-24-D5E6-2184-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42336]:eAgentStateEvent(eTalking),Msk(0) 18:37:33:754 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42336]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:33:754 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42336]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:33:754 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42336]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:33:754 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42336]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:33:754 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42336]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:33:754 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42336]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:33:754 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42336]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:33:754 CTIOS1-ctios Trace: >>CG:[call.5000.46855764]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855764 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855764 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03345429782 NewConnDevID:03345429782 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855764 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105053))) 18:37:33:754 CTIOS1-ctios Trace: >>CG:[call.5000.46855764]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855764 ConnDevIDTyp:0 SVC#:200 SVCID:5001 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:300 SGID:5002 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42035 CallngDevID:03345429782 CalldDevID:42035 LstRedirDevID:(null) AnsDevID:42035 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855764 Trnk#:0 TrnkGrp#:0) 18:37:33:755 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855764.03345429782]:eCallDataUpdateEvent,Msk(bf0002) 18:37:33:755 CTIOS1-ctios Trace: [call.5000.46855764] Found CallConnection(03345429782.1). 18:37:33:755 CTIOS1-ctios Trace: [call.5000.46855764] Found CallConnection(03345429782.1). 18:37:33:755 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855764.42035]:eCallDataUpdateEvent,Msk(3f0001) 18:37:33:755 CTIOS1-ctios Trace: <-SND[FB7-24-D5E6-2184-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855764.42035]:eCallDataUpdateEvent,Msk(3f0001) 18:37:33:755 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855764.03345429782]:eCallEstablishedEvent,Msk(bf01a6) 18:37:33:755 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855764.42035]:eCallEstablishedEvent,Msk(bf01a6) 18:37:33:755 CTIOS1-ctios Trace: <-SND[FB7-24-D5E6-2184-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855764.42035]:eCallEstablishedEvent,Msk(bf01a6) 18:37:33:782 CTIOS1-ctios Trace: >>CG:[agent.5000.48656]:eQueryAgentStatisticsConf(IID:32371002 PrphID:5000 AGExt:42528 AGID:48656 AGInstr:42528 UniqObjID:agent.5000.48656 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2638 LogdOnTimeTdy:20561 NotRdyTimeTdy:2572 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:124 HdlCallsTlkTimeTdy:14469 HdlCallsTimeTdy:15202 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:751 LogdOnTimeSess:5344 NotRdyTimeSess:852 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:30 HdlCallsTlkTimeSess:3524 HdlCallsTimeSess:3711 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:187 HdlCallsAftCallTimeTdy:733 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prvw 18:37:33:782 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48656]:eOnNewAgentStatisticsEvent 18:37:33:818 CTIOS1-ctios Trace: >>CG:[agent.5000.6635]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9158 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21174 AGID:6635 AGInstr:21174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6635 AGAvailStatus:0) 18:37:33:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:33:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:33:879 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207150 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207150 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990736) 18:37:33:880 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207151 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207151 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990737) 18:37:33:909 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:33:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:33:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:33:910 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:33:910 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:33:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:33:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:33:911 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:33:971 CTIOS1-ctios Trace: ->RCV[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4) a=48520][agent.5000.48520]:eSetAgentStateRequest(eAvailable) 18:37:33:986 CTIOS1-ctios Trace: >>CG:[agent.5000.48131]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10048 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42538 AGID:48131 AGInstr:42538 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48131 AGAvailStatus:1) 18:37:33:986 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48131]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:33:986 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48131]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:33:986 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48131]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:34:031 CTIOS1-ctios Trace: >>CG:[call.5000.46855387]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855387 ConnDevIDTyp:0 ConnDevID:42511 MsgID:eCallEndEvent DvrKey:call.5000.46855387) 18:37:34:031 CTIOS1-ctios Trace: >>CG:[agent.5000.48520]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10691 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42511 AGID:48520 AGInstr:42511 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48520 AGAvailStatus:1) 18:37:34:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855387.3365190213]:eCallEndEvent 18:37:34:031 CTIOS1-ctios Trace: Removed CallConnection(3365190213.1). 18:37:34:031 CTIOS1-ctios Trace: Removed CallConnection(42511.0). 18:37:34:031 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855387 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:34:031 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855387.42511]:eCallEndEvent 18:37:34:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855387.42511]:eCallEndEvent 18:37:34:031 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48520]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:34:031 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:34:031 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:34:031 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:34:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:34:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:34:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:34:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:34:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:34:032 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48520]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:34:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:34:033 CTIOS1-ctios Trace: >>CG:[agent.5000.48520]:eSetAgentStateConf(UniqObjID:agent.5000.48520 MsgID:eSetAgentStateConf TgtCILClntID:FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)) 18:37:34:033 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48520]:eSetAgentStateConf 18:37:34:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420770]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420770 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41279 ConnDevID:41279 MsgID:eCallBeginEvent DvrKey:call.5000.2131420770) 18:37:34:036 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420770 18:37:34:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420770]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420770 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41279 CallngDevID:41279 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420770) 18:37:34:036 CTIOS1-ctios Trace: [call.5000.2131420770] CallConnection(41279.0) found DeviceID(41279) AgentID(). 18:37:34:036 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:34:036 CTIOS1-ctios Trace: Added CallConnection(41279.0). 18:37:34:036 CTIOS1-ctios Trace: [call.5000.2131420770]::CreateCallConnection(): CallConnection(41279.0) created successfully. 18:37:34:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420770.41279]:eCallBeginEvent,Msk(bf0002) 18:37:34:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420770.41279]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:34:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420770]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420770 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420770 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41279 NewConnDevID:41279 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420770) 18:37:34:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420770]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420770 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41279 CallngDevID:41279 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420770) 18:37:34:037 CTIOS1-ctios Trace: [call.5000.2131420770] Found CallConnection(41279.0) for device 41279. 18:37:34:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420770.41279]:eCallDataUpdateEvent,Msk(bf0002) 18:37:34:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420770.41279]:eCallOriginatedEvent,Msk(bf0002) 18:37:34:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420770]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420770 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420770 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41279 NewConnDevID:41279 RCallKeyDay:151314 RCallKeyCID:207150 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420770 ICMEntUniqID:icm.151314.207150 RCallKeySeq#:1) 18:37:34:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420770]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420770 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41279 AlrtgDevID: CallngDevID:41279 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420770 Trnk#:0 TrnkGrp#:0) 18:37:34:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420770.41279]:eCallDataUpdateEvent,Msk(bf0002) 18:37:34:038 CTIOS1-ctios Trace: [call.5000.2131420770] Found CallConnection(41279.0) for device 41279. 18:37:34:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420770.41279]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:34:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420770]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420770 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41279 AlrtgDevID:51044 CallngDevID:41279 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420770 Trnk#:0 TrnkGrp#:0) 18:37:34:038 CTIOS1-ctios Trace: [call.5000.2131420770] Found CallConnection(41279.0) for device 41279. 18:37:34:038 CTIOS1-ctios Trace: [call.5000.2131420770]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:34:038 CTIOS1-ctios Trace: [call.5000.2131420770] CallConnection(41279.0) found DeviceID(51044) AgentID(05230). 18:37:34:038 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:34:038 CTIOS1-ctios Trace: Added CallConnection(41279.0). 18:37:34:038 CTIOS1-ctios Trace: [call.5000.2131420770]::CreateCallConnection(): CallConnection(41279.0) created successfully. 18:37:34:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420770.51044]:eCallBeginEvent 18:37:34:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420770.41279]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:34:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420770.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:34:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420770]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420770 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420770 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41279 NewConnDevID:41279 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420770 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105053))) 18:37:34:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420770.41279]:eCallDataUpdateEvent,Msk(bf0002) 18:37:34:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420770.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:34:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420770]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420770 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41279 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420770 Trnk#:0 TrnkGrp#:0) 18:37:34:040 CTIOS1-ctios Trace: [call.5000.2131420770] Found CallConnection(41279.0). 18:37:34:040 CTIOS1-ctios Trace: [call.5000.2131420770] Found CallConnection(41279.0). 18:37:34:040 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:34:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420770.41279]:eCallEstablishedEvent,Msk(bf01a6) 18:37:34:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420770.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:34:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:34:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:040 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420770]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420770 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420770) 18:37:34:041 CTIOS1-ctios Trace: [call.5000.2131420770] Found CallConnection(51044.0). 18:37:34:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420770.41279]: eCallHeldEvent,Msk(bf0126) 18:37:34:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420770.51044]: eCallHeldEvent,Msk(bf000a) 18:37:34:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420771]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420771 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41281 ConnDevID:41281 MsgID:eCallBeginEvent DvrKey:call.5000.2131420771) 18:37:34:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420771]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420771 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41281 CallngDevID:41281 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420771) 18:37:34:041 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420771 18:37:34:041 CTIOS1-ctios Trace: [call.5000.2131420771] CallConnection(41281.0) found DeviceID(41281) AgentID(). 18:37:34:041 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:34:041 CTIOS1-ctios Trace: Added CallConnection(41281.0). 18:37:34:041 CTIOS1-ctios Trace: [call.5000.2131420771]::CreateCallConnection(): CallConnection(41281.0) created successfully. 18:37:34:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420771.41281]:eCallBeginEvent,Msk(bf0002) 18:37:34:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420771.41281]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:34:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420771]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420771 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420771 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41281 NewConnDevID:41281 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420771) 18:37:34:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420771]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420771 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41281 CallngDevID:41281 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420771) 18:37:34:042 CTIOS1-ctios Trace: [call.5000.2131420771] Found CallConnection(41281.0) for device 41281. 18:37:34:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420771.41281]:eCallDataUpdateEvent,Msk(bf0002) 18:37:34:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420771.41281]:eCallOriginatedEvent,Msk(bf0002) 18:37:34:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420771]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420771 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420771 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41281 NewConnDevID:41281 RCallKeyDay:151314 RCallKeyCID:207151 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420771 ICMEntUniqID:icm.151314.207151 RCallKeySeq#:1) 18:37:34:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420771]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420771 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41281 AlrtgDevID: CallngDevID:41281 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420771 Trnk#:0 TrnkGrp#:0) 18:37:34:043 CTIOS1-ctios Trace: [call.5000.2131420771] Found CallConnection(41281.0) for device 41281. 18:37:34:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420771.41281]:eCallDataUpdateEvent,Msk(bf0002) 18:37:34:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420771.41281]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:34:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420771]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420771 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41281 AlrtgDevID:51023 CallngDevID:41281 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420771 Trnk#:0 TrnkGrp#:0) 18:37:34:043 CTIOS1-ctios Trace: [call.5000.2131420771] Found CallConnection(41281.0) for device 41281. 18:37:34:043 CTIOS1-ctios Trace: [call.5000.2131420771]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:34:043 CTIOS1-ctios Trace: [call.5000.2131420771] CallConnection(41281.0) found DeviceID(51023) AgentID(33632). 18:37:34:043 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:34:043 CTIOS1-ctios Trace: Added CallConnection(41281.0). 18:37:34:043 CTIOS1-ctios Trace: [call.5000.2131420771]::CreateCallConnection(): CallConnection(41281.0) created successfully. 18:37:34:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420771.51023]:eCallBeginEvent 18:37:34:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420771.41281]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:34:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420771.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:34:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420771]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420771 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420771 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41281 NewConnDevID:41281 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420771 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105053))) 18:37:34:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420771.41281]:eCallDataUpdateEvent,Msk(bf0002) 18:37:34:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420771.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:34:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420771]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420771 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41281 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420771 Trnk#:0 TrnkGrp#:0) 18:37:34:061 CTIOS1-ctios Trace: [call.5000.2131420771] Found CallConnection(41281.0). 18:37:34:061 CTIOS1-ctios Trace: [call.5000.2131420771] Found CallConnection(41281.0). 18:37:34:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420771.41281]:eCallEstablishedEvent,Msk(bf01a6) 18:37:34:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420771.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:34:062 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:34:062 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:34:062 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:062 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420771]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420771 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420771) 18:37:34:063 CTIOS1-ctios Trace: [call.5000.2131420771] Found CallConnection(51023.0). 18:37:34:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420771.41281]: eCallHeldEvent,Msk(bf0126) 18:37:34:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420771.51023]: eCallHeldEvent,Msk(bf000a) 18:37:34:064 CTIOS1-ctios Trace: >>CG:[agent.5000.48520]:eQueryAgentStatisticsConf(IID:32371004 PrphID:5000 AGExt:42511 AGID:48520 AGInstr:42511 UniqObjID:agent.5000.48520 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:106 LogdOnTimeTdy:5192 NotRdyTimeTdy:1 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:39 HdlCallsTlkTimeTdy:5461 HdlCallsTimeTdy:5872 IncCallsHldTdy:3 IncCallsHldTimeTdy:196 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:106 LogdOnTimeSess:5192 NotRdyTimeSess:1 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:33 HdlCallsTlkTimeSess:4688 HdlCallsTimeSess:5049 IncCallsHldSess:3 IncCallsHldTimeSess:196 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:165 HdlCallsAftCallTimeTdy:215 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:34:064 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48520]:eOnNewAgentStatisticsEvent 18:37:34:101 CTIOS1-ctios Trace: >>CG:[call.5000.2131420770]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420770 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420770 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41279 NewConnDevID:41279 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420770 ecc:(...)) 18:37:34:101 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420770.41279]:eCallDataUpdateEvent,Msk(bf0126) 18:37:34:101 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420770.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:34:103 CTIOS1-ctios Trace: >>CG:[call.5000.2131420771]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420771 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420771 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41281 NewConnDevID:41281 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420771 ecc:(...)) 18:37:34:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420771.41281]:eCallDataUpdateEvent,Msk(bf0126) 18:37:34:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420771.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:34:119 CTIOS1-ctios Trace: >>CG:[agent.5000.6635]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9158 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21174 AGID:6635 AGInstr:21174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6635 AGAvailStatus:1) 18:37:34:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:34:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:34:247 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:2 SVCID:9801 SG#:2 SGID:9785 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42528 ANI:03054645398 UsrToUsrInfo:(null) Dialed#:45230 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206995 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206995 RCallKeySeq#:1 CallTypIDTag:5272 PreCallIIDTag:7990494) 18:37:34:248 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:632 SVCID:6102 SG#:633 SGID:6083 SGPri:0 MonID:0 NumNamVars:10 NumNamArrs:4 MRDID:1 AGInstr:42511 ANI:0998503753 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206993 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206993 RCallKeySeq#:1 CallTypIDTag:5142 PreCallIIDTag:7990490) 18:37:34:248 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:34:248 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:34:278 CTIOS1-ctios Trace: >>CG:[agent.5000.48656]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10876 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42528 AGID:48656 AGInstr:42528 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48656 AGAvailStatus:0) 18:37:34:278 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:eAgentStateEvent(eReserved),Msk(0) 18:37:34:278 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48656]:eAgentStateEvent(eReserved),Msk(0) 18:37:34:278 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:34:278 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:34:279 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:34:279 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:34:279 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:34:279 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:34:279 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:34:279 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:34:279 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:34:279 CTIOS1-ctios Trace: >>CG:[agent.5000.48520]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10691 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42511 AGID:48520 AGInstr:42511 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48520 AGAvailStatus:0) 18:37:34:280 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48520]:eAgentStateEvent(eReserved),Msk(0) 18:37:34:280 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:eAgentStateEvent(eReserved),Msk(0) 18:37:34:280 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:34:280 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:34:280 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:34:280 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:34:280 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:34:280 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:34:281 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:34:281 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48520]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:34:281 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:34:298 CTIOS1-ctios Trace: [call.5000.46855764] Found CallConnection(42035.0) for device 42035. 18:37:34:344 CTIOS1-ctios Trace: [call.5000.46855764] Found CallConnection(42035.0) for device 42035. 18:37:34:363 CTIOS1-ctios Trace: >>CG:[call.5000.2131420770]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420770 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420770) 18:37:34:363 CTIOS1-ctios Trace: >>CG:[call.5000.2131420770]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420770 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41279 RelDevID:41279 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420770) 18:37:34:363 CTIOS1-ctios Trace: >>CG:[call.5000.2131420770]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420770 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41279 MsgID:eCallClearedEvent DvrKey:call.5000.2131420770) 18:37:34:363 CTIOS1-ctios Trace: >>CG:[call.5000.2131420770]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420770 ConnDevIDTyp:0 ConnDevID:41279 MsgID:eCallEndEvent DvrKey:call.5000.2131420770) 18:37:34:363 CTIOS1-ctios Trace: Removed CallConnection(41279.0). 18:37:34:363 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:34:363 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420770 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:34:363 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:34:373 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420770.41279]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:34:373 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420770.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:34:373 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420770.41279]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:34:373 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420770.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:34:373 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420770.41279]:eCallClearedEvent,Msk(3f0000) 18:37:34:373 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420770.51044]:eCallClearedEvent,Msk(3f0000) 18:37:34:373 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420770.41279]:eCallEndEvent 18:37:34:373 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420770.51044]:eCallEndEvent 18:37:34:373 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:34:373 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:34:373 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:34:377 CTIOS1-ctios Trace: >>CG:[agent.5000.3759]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5962 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42093 AGID:3759 AGInstr:42093 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3759 AGAvailStatus:1) 18:37:34:378 CTIOS1-ctios Trace: >>CG:[call.5000.46855768]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855768 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42093 ConnDevID:42093 MsgID:eCallBeginEvent DvrKey:call.5000.46855768 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105053))) 18:37:34:378 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855768 18:37:34:378 CTIOS1-ctios Trace: >>CG:[call.5000.46855768]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855768 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42093 CallngDevID:42093 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855768) 18:37:34:378 CTIOS1-ctios Trace: [call.5000.46855768] CallConnection(42093.0) found DeviceID(42093) AgentID(3759). 18:37:34:378 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:34:378 CTIOS1-ctios Trace: Added CallConnection(42093.0). 18:37:34:378 CTIOS1-ctios Trace: [call.5000.46855768]::CreateCallConnection(): CallConnection(42093.0) created successfully. 18:37:34:378 CTIOS1-ctios Trace: >>CG:[agent.5000.3759]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5962 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42093 AGID:3759 AGInstr:42093 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3759 AGAvailStatus:0) 18:37:34:378 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:eAgentStateEvent(eTalking),Msk(0) 18:37:34:379 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:eAgentStateEvent(eTalking),Msk(0) 18:37:34:379 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:379 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:379 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:379 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:379 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:379 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:379 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:379 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855768.42093]:eCallBeginEvent,Msk(bf0002) 18:37:34:379 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855768.42093]:eCallBeginEvent,Msk(bf0002) 18:37:34:379 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855768.42093]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:34:379 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855768.42093]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:34:379 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:eAgentStateEvent(eTalking),Msk(0) 18:37:34:379 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:eAgentStateEvent(eTalking),Msk(0) 18:37:34:379 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:379 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:380 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:380 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:380 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:380 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:380 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:383 CTIOS1-ctios Trace: >>CG:[call.5000.46855769]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855769 CallTyp:2 ConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 ANI:0998503753 DNIS:42511 Dialed#:45233 ConnDevID:0998503753 RCallKeyDay:151314 RCallKeyCID:206993 MsgID:eCallBeginEvent DvrKey:call.5000.46855769 ecc:(...) ICMEntUniqID:icm.151314.206993 RCallKeySeq#:2) 18:37:34:383 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855769 18:37:34:383 CTIOS1-ctios Trace: >>CG:[call.5000.46855769]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855769 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0998503753 AlrtgDevID:(null) CallngDevID:0998503753 CalldDevID:42511 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855769 Trnk#:0 TrnkGrp#:0) 18:37:34:384 CTIOS1-ctios Trace: [call.5000.46855769]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0998503753. 18:37:34:384 CTIOS1-ctios Trace: CallConnection(0998503753.1) created AgentObject (Device) for DeviceID(0998503753). 18:37:34:384 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:34:384 CTIOS1-ctios Trace: Added CallConnection(0998503753.1). 18:37:34:384 CTIOS1-ctios Trace: [call.5000.46855769]::CreateCallConnection(): CallConnection(0998503753.1) created successfully. 18:37:34:384 CTIOS1-ctios Trace: >>CG:[call.5000.46855769]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855769 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:633 SGID:6083 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0998503753 AlrtgDevID:42511 CallngDevID:0998503753 CalldDevID:42511 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855769 Trnk#:0 TrnkGrp#:0) 18:37:34:384 CTIOS1-ctios Trace: [call.5000.46855769] Found CallConnection(0998503753.1) for device 0998503753. 18:37:34:384 CTIOS1-ctios Trace: [call.5000.46855769]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42511. 18:37:34:384 CTIOS1-ctios Trace: [call.5000.46855769] CallConnection(0998503753.1) found DeviceID(42511) AgentID(48520). 18:37:34:384 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:34:384 CTIOS1-ctios Trace: Added CallConnection(0998503753.1). 18:37:34:384 CTIOS1-ctios Trace: [call.5000.46855769]::CreateCallConnection(): CallConnection(0998503753.1) created successfully. 18:37:34:384 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855769.0998503753]:eCallBeginEvent 18:37:34:384 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855769.0998503753]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:34:384 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855769.42511]:eCallBeginEvent 18:37:34:384 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855769.42511]:eCallBeginEvent 18:37:34:384 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855769.0998503753]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:34:385 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855769.42511]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:34:385 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855769.42511]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:34:406 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32371005 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5086 LogdOnTimeTdy:9387 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:261 LogdOnTimeSess:642 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:34:407 CTIOS1-ctios Trace: >>CG:[call.5000.46855770]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855770 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03054645398 DNIS:42528 Dialed#:45230 ConnDevID:03054645398 RCallKeyDay:151314 RCallKeyCID:206995 MsgID:eCallBeginEvent DvrKey:call.5000.46855770 ecc:(...) ICMEntUniqID:icm.151314.206995 RCallKeySeq#:2) 18:37:34:407 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855770 18:37:34:407 CTIOS1-ctios Trace: >>CG:[call.5000.46855770]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855770 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03054645398 AlrtgDevID:(null) CallngDevID:03054645398 CalldDevID:42528 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855770 Trnk#:0 TrnkGrp#:0) 18:37:34:407 CTIOS1-ctios Trace: [call.5000.46855770]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03054645398. 18:37:34:407 CTIOS1-ctios Trace: CallConnection(03054645398.1) created AgentObject (Device) for DeviceID(03054645398). 18:37:34:407 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:34:407 CTIOS1-ctios Trace: Added CallConnection(03054645398.1). 18:37:34:407 CTIOS1-ctios Trace: [call.5000.46855770]::CreateCallConnection(): CallConnection(03054645398.1) created successfully. 18:37:34:408 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855770.03054645398]:eCallBeginEvent 18:37:34:408 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855770.03054645398]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:34:408 CTIOS1-ctios Trace: >>CG:[call.5000.46855770]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855770 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:2 SGID:9785 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03054645398 AlrtgDevID:42528 CallngDevID:03054645398 CalldDevID:42528 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855770 Trnk#:0 TrnkGrp#:0) 18:37:34:408 CTIOS1-ctios Trace: [call.5000.46855770] Found CallConnection(03054645398.1) for device 03054645398. 18:37:34:409 CTIOS1-ctios Trace: [call.5000.46855770]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42528. 18:37:34:409 CTIOS1-ctios Trace: [call.5000.46855770] CallConnection(03054645398.1) found DeviceID(42528) AgentID(48656). 18:37:34:409 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:34:409 CTIOS1-ctios Trace: Added CallConnection(03054645398.1). 18:37:34:409 CTIOS1-ctios Trace: [call.5000.46855770]::CreateCallConnection(): CallConnection(03054645398.1) created successfully. 18:37:34:409 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855770.42528]:eCallBeginEvent 18:37:34:409 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855770.42528]:eCallBeginEvent 18:37:34:409 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855770.03054645398]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:34:409 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855770.42528]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:34:409 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855770.42528]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:34:500 CTIOS1-ctios Trace: ->RCV[GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3) a=10520][agent.5000.10520]:eSetAgentStateRequest(eNotReady) 18:37:34:512 CTIOS1-ctios Trace: >>CG:[call.5000.154709785]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709785 ConnDevIDTyp:1 ConnDevID:0812826682 MsgID:eCallEndEvent DvrKey:call.5000.154709785) 18:37:34:513 CTIOS1-ctios Trace: Removed CallConnection(0812826682.1). 18:37:34:513 CTIOS1-ctios Trace: Removed CallConnection(21156.0). 18:37:34:513 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709785 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:34:513 CTIOS1-ctios Trace: >>CG:[agent.5000.6468]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7798 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21156 AGID:6468 AGInstr:21156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6468 AGAvailStatus:1) 18:37:34:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709785.0812826682]:eCallEndEvent 18:37:34:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709785.21156]:eCallEndEvent 18:37:34:513 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6468]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:34:513 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6468]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:34:543 CTIOS1-ctios Trace: >>CG:[agent.5000.6468]:eQueryAgentStatisticsConf(IID:32371007 PrphID:5000 AGExt:21156 AGID:6468 AGInstr:21156 UniqObjID:agent.5000.6468 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1046 LogdOnTimeTdy:5448 NotRdyTimeTdy:446 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:33 HdlCallsTlkTimeTdy:5412 HdlCallsTimeTdy:5947 IncCallsHldTdy:3 IncCallsHldTimeTdy:179 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1046 LogdOnTimeSess:5448 NotRdyTimeSess:446 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:23 HdlCallsTlkTimeSess:3532 HdlCallsTimeSess:3923 IncCallsHldSess:2 IncCallsHldTimeSess:101 IntCallsSess:2 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:25 IntCallsTimeTdy:15 HdlCallsAftCallTimeSess:290 HdlCallsAftCallTimeTdy:356 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwC 18:37:34:555 CTIOS1-ctios Trace: >>CG:[call.5000.46855768]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855768 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42093 RelDevID:42093 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855768) 18:37:34:555 CTIOS1-ctios Trace: >>CG:[call.5000.46855768]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855768 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42093 MsgID:eCallClearedEvent DvrKey:call.5000.46855768) 18:37:34:555 CTIOS1-ctios Trace: >>CG:[call.5000.46855768]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855768 ConnDevIDTyp:0 ConnDevID:42093 MsgID:eCallEndEvent DvrKey:call.5000.46855768) 18:37:34:555 CTIOS1-ctios Trace: Removed CallConnection(42093.0). 18:37:34:555 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855768 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:34:555 CTIOS1-ctios Trace: >>CG:[agent.5000.3759]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5962 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42093 AGID:3759 AGInstr:42093 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3759 AGAvailStatus:1) 18:37:34:556 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855768.42093]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:34:556 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855768.42093]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:34:556 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855768.42093]:eCallClearedEvent,Msk(3f0000) 18:37:34:556 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855768.42093]:eCallClearedEvent,Msk(3f0000) 18:37:34:556 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855768.42093]:eCallEndEvent 18:37:34:556 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855768.42093]:eCallEndEvent 18:37:34:556 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:34:556 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:34:556 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:34:556 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:34:556 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:34:556 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:34:556 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:34:556 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:34:556 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:34:561 CTIOS1-ctios Trace: >>CG:[call.5000.2131420771]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420771 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420771) 18:37:34:561 CTIOS1-ctios Trace: >>CG:[call.5000.2131420771]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420771 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41281 RelDevID:41281 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420771) 18:37:34:561 CTIOS1-ctios Trace: >>CG:[call.5000.2131420771]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420771 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41281 MsgID:eCallClearedEvent DvrKey:call.5000.2131420771) 18:37:34:561 CTIOS1-ctios Trace: >>CG:[call.5000.2131420771]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420771 ConnDevIDTyp:0 ConnDevID:41281 MsgID:eCallEndEvent DvrKey:call.5000.2131420771) 18:37:34:561 CTIOS1-ctios Trace: Removed CallConnection(41281.0). 18:37:34:561 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:34:561 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420771 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:34:562 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:34:562 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420771.41281]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:34:562 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420771.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:34:562 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420771.41281]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:34:562 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420771.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:34:562 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420771.41281]:eCallClearedEvent,Msk(3f0000) 18:37:34:562 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420771.51023]:eCallClearedEvent,Msk(3f0000) 18:37:34:562 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420771.41281]:eCallEndEvent 18:37:34:562 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420771.51023]:eCallEndEvent 18:37:34:562 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:34:562 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:34:562 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:34:586 CTIOS1-ctios Trace: >>CG:[agent.5000.3759]:eQueryAgentStatisticsConf(IID:32371008 PrphID:5000 AGExt:42093 AGID:3759 AGInstr:42093 UniqObjID:agent.5000.3759 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:585 LogdOnTimeTdy:3874 NotRdyTimeTdy:2902 AGOutCallsTdy:3 AGOutCallsTlkTimeTdy:79 AGOutCallsTimeTdy:79 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:4 HdlCallsTlkTimeTdy:1195 HdlCallsTimeTdy:1323 IncCallsHldTdy:1 IncCallsHldTimeTdy:103 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:585 LogdOnTimeSess:3874 NotRdyTimeSess:2902 AGOutCallsSess:3 AGOutCallsTlkTimeSess:79 AGOutCallsTimeSess:79 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:2 HdlCallsTlkTimeSess:293 HdlCallsTimeSess:306 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:2 IntCallsTimeSess:1 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:3 IntCallsTimeTdy:2 HdlCallsAftCallTimeSess:13 HdlCallsAftCallTimeTdy:25 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTi 18:37:34:586 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:eOnNewAgentStatisticsEvent 18:37:34:593 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32371009 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5921 LogdOnTimeTdy:9293 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5921 LogdOnTimeSess:9293 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:34:625 CTIOS1-ctios Trace: >>CG:[agent.5000.42621]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9594 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42581 AGID:42621 AGInstr:42581 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42621 AGAvailStatus:0) 18:37:34:625 CTIOS1-ctios Trace: <-SND[FJ8-98-C534-6200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42621]:eAgentStateEvent(eTalking),Msk(0) 18:37:34:625 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:eAgentStateEvent(eTalking),Msk(0) 18:37:34:625 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:626 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:626 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:626 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:626 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:626 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:626 CTIOS1-ctios Trace: >>CG:[call.5000.46855765]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855765 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855765 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04236883103 NewConnDevID:04236883103 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855765 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105054))) 18:37:34:626 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:626 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42621]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:626 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42621]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:626 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855765.04236883103]:eCallDataUpdateEvent,Msk(bf0002) 18:37:34:626 CTIOS1-ctios Trace: >>CG:[call.5000.46855765]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855765 ConnDevIDTyp:0 SVC#:632 SVCID:6102 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:633 SGID:6083 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42581 CallngDevID:04236883103 CalldDevID:42581 LstRedirDevID:(null) AnsDevID:42581 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855765 Trnk#:0 TrnkGrp#:0) 18:37:34:626 CTIOS1-ctios Trace: [call.5000.46855765] Found CallConnection(04236883103.1). 18:37:34:626 CTIOS1-ctios Trace: [call.5000.46855765] Found CallConnection(04236883103.1). 18:37:34:626 CTIOS1-ctios Trace: <-SND[FJ8-98-C534-6200-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855765.42581]:eCallDataUpdateEvent,Msk(3f0001) 18:37:34:627 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855765.42581]:eCallDataUpdateEvent,Msk(3f0001) 18:37:34:627 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855765.04236883103]:eCallEstablishedEvent,Msk(bf01a6) 18:37:34:627 CTIOS1-ctios Trace: <-SND[FJ8-98-C534-6200-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855765.42581]:eCallEstablishedEvent,Msk(bf01a6) 18:37:34:627 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855765.42581]:eCallEstablishedEvent,Msk(bf01a6) 18:37:34:645 CTIOS1-ctios Trace: >>CG:[agent.5000.36366]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:503 SGID:5038 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10957 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21183 AGID:36366 AGInstr:21183 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36366 AGAvailStatus:0) 18:37:34:645 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36366]:eAgentStateEvent(eTalking),Msk(0) 18:37:34:645 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36366]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:34:645 CTIOS1-ctios Trace: >>CG:[call.5000.198845468]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845468 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845468 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:812831738 NewConnDevID:812831738 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845468 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105054))) 18:37:34:646 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845468.812831738]:eCallDataUpdateEvent,Msk(bf0002) 18:37:34:646 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845468.21183]:eCallDataUpdateEvent,Msk(3f0001) 18:37:34:646 CTIOS1-ctios Trace: >>CG:[call.5000.198845468]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845468 ConnDevIDTyp:0 SVC#:403 SVCID:5029 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:503 SGID:5038 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21183 CallngDevID:812831738 CalldDevID:21183 LstRedirDevID:(null) AnsDevID:21183 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845468 Trnk#:0 TrnkGrp#:0) 18:37:34:646 CTIOS1-ctios Trace: [call.5000.198845468] Found CallConnection(812831738.1). 18:37:34:646 CTIOS1-ctios Trace: [call.5000.198845468] Found CallConnection(812831738.1). 18:37:34:646 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845468.812831738]:eCallEstablishedEvent,Msk(bf01a6) 18:37:34:646 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845468.21183]:eCallEstablishedEvent,Msk(bf01a6) 18:37:34:652 CTIOS1-ctios Trace: >>CG:[agent.5000.10520]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:2302 SGState:2 SessID:0 MRDID:1 ICMAGID:7920 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51014 AGID:10520 AGInstr:51014 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10520 AGAvailStatus:0) 18:37:34:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10520]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:37:34:652 CTIOS1-ctios Trace: <-SND[GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10520]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:37:34:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10520]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:34:652 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10520]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:34:653 CTIOS1-ctios Trace: >>CG:[agent.5000.10520]:eSetAgentStateConf(UniqObjID:agent.5000.10520 MsgID:eSetAgentStateConf TgtCILClntID:GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3)) 18:37:34:653 CTIOS1-ctios Trace: <-SND[GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10520]:eSetAgentStateConf 18:37:34:804 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:37:34:954 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:37:34:954 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:34:954 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:34:954 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:34:954 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:34:954 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:34:954 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:34:954 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:34:955 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:34:955 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:34:955 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:37:34:955 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:37:35:067 CTIOS1-ctios Trace: >>CG:[call.5000.46855669]:eCallFailedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855669 ConnDevIDTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:3 FailDevTyp:0 MonID:0 ConnDevID:51081 CalldDevID:(null) FailDevID:51081 MsgID:eCallFailedEvent DvrKey:call.5000.46855669) 18:37:35:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855669.51081]:eCallFailedEvent,Msk(bc0002) 18:37:35:114 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:10 SVCID:9809 SG#:10 SGID:9793 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42538 ANI:0853211067 UsrToUsrInfo:(null) Dialed#:45430 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207039 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207039 RCallKeySeq#:1 CallTypIDTag:5271 PreCallIIDTag:7990547) 18:37:35:145 CTIOS1-ctios Trace: >>CG:[agent.5000.48131]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10048 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42538 AGID:48131 AGInstr:42538 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48131 AGAvailStatus:0) 18:37:35:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48131]:eAgentStateEvent(eReserved),Msk(0) 18:37:35:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48131]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:35:146 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48131]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:35:147 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:37:35:174 CTIOS1-ctios Trace: [call.5000.46855765] Found CallConnection(42581.0) for device 42581. 18:37:35:177 CTIOS1-ctios Trace: >>CG:[call.5000.46855014]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855014 ConnDevIDTyp:0 ConnDevID:42020 MsgID:eCallEndEvent DvrKey:call.5000.46855014) 18:37:35:177 CTIOS1-ctios Trace: Removed CallConnection(04235160817.1). 18:37:35:177 CTIOS1-ctios Trace: Removed CallConnection(42020.0). 18:37:35:177 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855014 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:35:177 CTIOS1-ctios Trace: >>CG:[agent.5000.48761]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:11086 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42020 AGID:48761 AGInstr:42020 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48761 AGAvailStatus:0) 18:37:35:178 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855014.04235160817]:eCallEndEvent 18:37:35:178 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855014.42020]:eCallEndEvent 18:37:35:178 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48761]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:35:178 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48761]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:35:178 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48761]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:35:178 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48761]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:35:178 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48761]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:35:178 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48761]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:35:178 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48761]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:35:178 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48761]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:35:205 CTIOS1-ctios Trace: ->RCV[GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3) a=10520][agent.5000.10520]:eSetAgentStateRequest(eAvailable) 18:37:35:209 CTIOS1-ctios Trace: [call.5000.198845468] Found CallConnection(21183.0) for device 21183. 18:37:35:209 CTIOS1-ctios Trace: >>CG:[agent.5000.48761]:eQueryAgentStatisticsConf(IID:32371012 PrphID:5000 AGExt:42020 AGID:48761 AGInstr:42020 UniqObjID:agent.5000.48761 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:308 LogdOnTimeTdy:2183 NotRdyTimeTdy:9 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:8 HdlCallsTlkTimeTdy:1780 HdlCallsTimeTdy:1857 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:308 LogdOnTimeSess:2183 NotRdyTimeSess:9 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1780 HdlCallsTimeSess:1857 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:77 HdlCallsAftCallTimeTdy:77 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess: 18:37:35:210 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:37:35:210 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:35:211 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:35:211 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:35:211 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:35:211 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:35:211 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:35:211 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:35:211 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:35:211 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:35:211 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:37:35:211 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:37:35:217 CTIOS1-ctios Trace: >>CG:[call.5000.154709863]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709863 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709863 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:02136333633 CallWrpupData:PSTN_1218_No DialTone ,211 NewConnDevID:21158 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709863 ecc:(...)) 18:37:35:218 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709863.02136333633]:eCallDataUpdateEvent 18:37:35:218 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709863.21158]:eCallDataUpdateEvent 18:37:35:221 CTIOS1-ctios Trace: [call.5000.46855765] Found CallConnection(42581.0) for device 42581. 18:37:35:228 CTIOS1-ctios Trace: >>CG:[call.5000.198845470]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845470 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0853211067 DNIS:42538 Dialed#:45430 ConnDevID:0853211067 RCallKeyDay:151314 RCallKeyCID:207039 MsgID:eCallBeginEvent DvrKey:call.5000.198845470 ecc:(...) ICMEntUniqID:icm.151314.207039 RCallKeySeq#:2) 18:37:35:228 CTIOS1-ctios Trace: >>CG:[call.5000.198845470]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845470 ConnDevIDTyp:1 SVC#:10 SVCID:9809 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0853211067 AlrtgDevID:(null) CallngDevID:0853211067 CalldDevID:42538 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845470 Trnk#:0 TrnkGrp#:0) 18:37:35:228 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845470 18:37:35:228 CTIOS1-ctios Trace: [call.5000.198845470]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0853211067. 18:37:35:228 CTIOS1-ctios Trace: CallConnection(0853211067.1) created AgentObject (Device) for DeviceID(0853211067). 18:37:35:228 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:35:228 CTIOS1-ctios Trace: Added CallConnection(0853211067.1). 18:37:35:228 CTIOS1-ctios Trace: [call.5000.198845470]::CreateCallConnection(): CallConnection(0853211067.1) created successfully. 18:37:35:228 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845470.0853211067]:eCallBeginEvent 18:37:35:228 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845470.0853211067]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:35:238 CTIOS1-ctios Trace: >>CG:[call.5000.198845470]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845470 ConnDevIDTyp:1 SVC#:10 SVCID:9809 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:10 SGID:9793 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0853211067 AlrtgDevID:42538 CallngDevID:0853211067 CalldDevID:42538 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845470 Trnk#:0 TrnkGrp#:0) 18:37:35:238 CTIOS1-ctios Trace: [call.5000.198845470] Found CallConnection(0853211067.1) for device 0853211067. 18:37:35:238 CTIOS1-ctios Trace: [call.5000.198845470]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42538. 18:37:35:238 CTIOS1-ctios Trace: [call.5000.198845470] CallConnection(0853211067.1) found DeviceID(42538) AgentID(48131). 18:37:35:238 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:35:238 CTIOS1-ctios Trace: Added CallConnection(0853211067.1). 18:37:35:238 CTIOS1-ctios Trace: [call.5000.198845470]::CreateCallConnection(): CallConnection(0853211067.1) created successfully. 18:37:35:238 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845470.42538]:eCallBeginEvent 18:37:35:238 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845470.0853211067]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:35:238 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845470.42538]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:35:253 CTIOS1-ctios Trace: [call.5000.198845468] Found CallConnection(21183.0) for device 21183. 18:37:35:271 CTIOS1-ctios Trace: >>CG:[agent.5000.10520]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7920 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51014 AGID:10520 AGInstr:51014 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10520 AGAvailStatus:1) 18:37:35:271 CTIOS1-ctios Trace: >>CG:[agent.5000.10520]:eSetAgentStateConf(UniqObjID:agent.5000.10520 MsgID:eSetAgentStateConf TgtCILClntID:GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3)) 18:37:35:271 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10520]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:35:271 CTIOS1-ctios Trace: <-SND[GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10520]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:35:271 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10520]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:35:271 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10520]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:35:272 CTIOS1-ctios Trace: <-SND[GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10520]:eSetAgentStateConf 18:37:35:319 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:402 SVCID:5028 SG#:502 SGID:5037 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21042 ANI:662440153 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206740 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206740 RCallKeySeq#:1 CallTypIDTag:5033 PreCallIIDTag:7990072) 18:37:35:320 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:35:351 CTIOS1-ctios Trace: >>CG:[agent.5000.36342]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10902 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21042 AGID:36342 AGInstr:21042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36342 AGAvailStatus:0) 18:37:35:351 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36342]:eAgentStateEvent(eReserved),Msk(0) 18:37:35:351 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36342]:eAgentStateEvent(eReserved),Msk(0) 18:37:35:351 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36342]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:35:361 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:37:35:361 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:35:361 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:35:400 CTIOS1-ctios Trace: >>CG:[agent.5000.48520]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10691 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42511 AGID:48520 AGInstr:42511 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48520 AGAvailStatus:0) 18:37:35:400 CTIOS1-ctios Trace: >>CG:[call.5000.46855769]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855769 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855769 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0998503753 NewConnDevID:0998503753 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855769 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105054))) 18:37:35:400 CTIOS1-ctios Trace: >>CG:[call.5000.46855769]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855769 ConnDevIDTyp:0 SVC#:632 SVCID:6102 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:633 SGID:6083 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42511 CallngDevID:0998503753 CalldDevID:42511 LstRedirDevID:(null) AnsDevID:42511 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855769 Trnk#:0 TrnkGrp#:0) 18:37:35:400 CTIOS1-ctios Trace: [call.5000.46855769] Found CallConnection(0998503753.1). 18:37:35:400 CTIOS1-ctios Trace: [call.5000.46855769] Found CallConnection(0998503753.1). 18:37:35:400 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48520]:eAgentStateEvent(eTalking),Msk(0) 18:37:35:401 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:eAgentStateEvent(eTalking),Msk(0) 18:37:35:401 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:401 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:401 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:401 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:401 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:401 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:401 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:401 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48520]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:401 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855769.0998503753]:eCallDataUpdateEvent,Msk(bf0002) 18:37:35:402 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855769.42511]:eCallDataUpdateEvent,Msk(3f0001) 18:37:35:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855769.42511]:eCallDataUpdateEvent,Msk(3f0001) 18:37:35:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855769.0998503753]:eCallEstablishedEvent,Msk(bf01a6) 18:37:35:402 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855769.42511]:eCallEstablishedEvent,Msk(bf01a6) 18:37:35:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855769.42511]:eCallEstablishedEvent,Msk(bf01a6) 18:37:35:411 CTIOS1-ctios Trace: >>CG:[agent.5000.48656]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10876 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42528 AGID:48656 AGInstr:42528 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48656 AGAvailStatus:0) 18:37:35:412 CTIOS1-ctios Trace: >>CG:[call.5000.46855770]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855770 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855770 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03054645398 NewConnDevID:03054645398 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855770 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105054))) 18:37:35:412 CTIOS1-ctios Trace: >>CG:[call.5000.46855770]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855770 ConnDevIDTyp:0 SVC#:2 SVCID:9801 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:2 SGID:9785 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42528 CallngDevID:03054645398 CalldDevID:42528 LstRedirDevID:(null) AnsDevID:42528 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855770 Trnk#:0 TrnkGrp#:0) 18:37:35:412 CTIOS1-ctios Trace: [call.5000.46855770] Found CallConnection(03054645398.1). 18:37:35:412 CTIOS1-ctios Trace: [call.5000.46855770] Found CallConnection(03054645398.1). 18:37:35:412 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:eAgentStateEvent(eTalking),Msk(0) 18:37:35:412 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48656]:eAgentStateEvent(eTalking),Msk(0) 18:37:35:412 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:413 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:413 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:413 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:413 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:413 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:413 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:413 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:413 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:414 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855770.03054645398]:eCallDataUpdateEvent,Msk(bf0002) 18:37:35:414 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855770.42528]:eCallDataUpdateEvent,Msk(3f0001) 18:37:35:414 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855770.42528]:eCallDataUpdateEvent,Msk(3f0001) 18:37:35:414 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855770.03054645398]:eCallEstablishedEvent,Msk(bf01a6) 18:37:35:414 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855770.42528]:eCallEstablishedEvent,Msk(bf01a6) 18:37:35:414 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855770.42528]:eCallEstablishedEvent,Msk(bf01a6) 18:37:35:418 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845468.21183]:eSetCallDataRequest 18:37:35:443 CTIOS1-ctios Trace: >>CG:[call.5000.154709951]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709951 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:662440153 DNIS:21042 Dialed#:45433 ConnDevID:662440153 RCallKeyDay:151314 RCallKeyCID:206740 MsgID:eCallBeginEvent DvrKey:call.5000.154709951 ecc:(...) ICMEntUniqID:icm.151314.206740 RCallKeySeq#:2) 18:37:35:443 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154709951 18:37:35:443 CTIOS1-ctios Trace: >>CG:[call.5000.154709951]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709951 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:662440153 AlrtgDevID:(null) CallngDevID:662440153 CalldDevID:21042 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709951 Trnk#:0 TrnkGrp#:0) 18:37:35:443 CTIOS1-ctios Trace: [call.5000.154709951]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 662440153. 18:37:35:443 CTIOS1-ctios Trace: CallConnection(662440153.1) created AgentObject (Device) for DeviceID(662440153). 18:37:35:443 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:35:443 CTIOS1-ctios Trace: Added CallConnection(662440153.1). 18:37:35:443 CTIOS1-ctios Trace: [call.5000.154709951]::CreateCallConnection(): CallConnection(662440153.1) created successfully. 18:37:35:444 CTIOS1-ctios Trace: >>CG:[call.5000.154709951]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709951 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:502 SGID:5037 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:662440153 AlrtgDevID:21042 CallngDevID:662440153 CalldDevID:21042 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709951 Trnk#:0 TrnkGrp#:0) 18:37:35:444 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709951.662440153]:eCallBeginEvent 18:37:35:444 CTIOS1-ctios Trace: [call.5000.154709951] Found CallConnection(662440153.1) for device 662440153. 18:37:35:444 CTIOS1-ctios Trace: [call.5000.154709951]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21042. 18:37:35:444 CTIOS1-ctios Trace: [call.5000.154709951] CallConnection(662440153.1) found DeviceID(21042) AgentID(36342). 18:37:35:444 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:35:444 CTIOS1-ctios Trace: Added CallConnection(662440153.1). 18:37:35:444 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709951.662440153]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:35:444 CTIOS1-ctios Trace: [call.5000.154709951]::CreateCallConnection(): CallConnection(662440153.1) created successfully. 18:37:35:444 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709951.21042]:eCallBeginEvent 18:37:35:444 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709951.21042]:eCallBeginEvent 18:37:35:444 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709951.662440153]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:35:444 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709951.21042]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:35:444 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709951.21042]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:35:463 CTIOS1-ctios Trace: >>CG:[call.5000.46855765]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855765 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855765 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04236883103 NewConnDevID:04236883103 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855765 ecc:(...)) 18:37:35:463 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855765.04236883103]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:35:463 CTIOS1-ctios Trace: <-SND[FJ8-98-C534-6200-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855765.42581]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:35:463 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855765.42581]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:35:478 CTIOS1-ctios Trace: >>CG:[call.5000.198845468.21183]:eSetCallDataConf(UniqObjID:call.5000.198845468.21183 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:35:592 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:37:35:592 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:35:592 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:35:632 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:37:35:632 CTIOS1-ctios Trace: >>CG:[call.5000.46855773]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855773 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42072 ConnDevID:42072 MsgID:eCallBeginEvent DvrKey:call.5000.46855773 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105055))) 18:37:35:632 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855773 18:37:35:632 CTIOS1-ctios Trace: >>CG:[call.5000.46855773]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855773 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42072 CallngDevID:42072 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855773) 18:37:35:632 CTIOS1-ctios Trace: [call.5000.46855773] CallConnection(42072.0) found DeviceID(42072) AgentID(48155). 18:37:35:632 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:35:632 CTIOS1-ctios Trace: Added CallConnection(42072.0). 18:37:35:632 CTIOS1-ctios Trace: [call.5000.46855773]::CreateCallConnection(): CallConnection(42072.0) created successfully. 18:37:35:632 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:0) 18:37:35:633 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:37:35:633 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:633 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:633 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:633 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:633 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:633 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:633 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:633 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855773.42072]:eCallBeginEvent,Msk(bf0002) 18:37:35:633 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855773.42072]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:35:633 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:37:35:633 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:634 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:634 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:634 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:634 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:634 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:634 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:673 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:634 SVCID:6086 SG#:635 SGID:6079 SGPri:0 MonID:0 NumNamVars:9 NumNamArrs:4 MRDID:1 AGInstr:21251 ANI:2134550711 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206969 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206969 RCallKeySeq#:1 CallTypIDTag:5112 PreCallIIDTag:7990452) 18:37:35:673 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:634 SVCID:6086 SG#:635 SGID:6079 SGPri:0 MonID:0 NumNamVars:9 NumNamArrs:4 MRDID:1 AGInstr:21264 ANI:00966731725 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207053 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207053 RCallKeySeq#:1 CallTypIDTag:5112 PreCallIIDTag:7990580) 18:37:35:704 CTIOS1-ctios Trace: >>CG:[agent.5000.9503]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:6243 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21251 AGID:9503 AGInstr:21251 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9503 AGAvailStatus:0) 18:37:35:705 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9503]:eAgentStateEvent(eReserved),Msk(0) 18:37:35:705 CTIOS1-ctios Trace: >>CG:[agent.5000.39106]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10108 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21264 AGID:39106 AGInstr:21264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39106 AGAvailStatus:0) 18:37:35:705 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39106]:eAgentStateEvent(eReserved),Msk(0) 18:37:35:763 CTIOS1-ctios Trace: >>CG:[call.5000.154709952]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709952 CallTyp:2 ConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 ANI:2134550711 DNIS:21251 Dialed#:45433 ConnDevID:2134550711 RCallKeyDay:151314 RCallKeyCID:206969 MsgID:eCallBeginEvent DvrKey:call.5000.154709952 ecc:(...) ICMEntUniqID:icm.151314.206969 RCallKeySeq#:2) 18:37:35:763 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154709952 18:37:35:764 CTIOS1-ctios Trace: >>CG:[call.5000.154709952]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709952 ConnDevIDTyp:1 SVC#:634 SVCID:6086 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2134550711 AlrtgDevID:(null) CallngDevID:2134550711 CalldDevID:21251 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709952 Trnk#:0 TrnkGrp#:0) 18:37:35:764 CTIOS1-ctios Trace: [call.5000.154709952]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 2134550711. 18:37:35:764 CTIOS1-ctios Trace: CallConnection(2134550711.1) created AgentObject (Device) for DeviceID(2134550711). 18:37:35:764 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:35:764 CTIOS1-ctios Trace: Added CallConnection(2134550711.1). 18:37:35:764 CTIOS1-ctios Trace: [call.5000.154709952]::CreateCallConnection(): CallConnection(2134550711.1) created successfully. 18:37:35:764 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709952.2134550711]:eCallBeginEvent 18:37:35:764 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709952.2134550711]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:35:765 CTIOS1-ctios Trace: >>CG:[call.5000.154709952]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709952 ConnDevIDTyp:1 SVC#:634 SVCID:6086 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:635 SGID:6079 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2134550711 AlrtgDevID:21251 CallngDevID:2134550711 CalldDevID:21251 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709952 Trnk#:0 TrnkGrp#:0) 18:37:35:765 CTIOS1-ctios Trace: [call.5000.154709952] Found CallConnection(2134550711.1) for device 2134550711. 18:37:35:765 CTIOS1-ctios Trace: [call.5000.154709952]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21251. 18:37:35:765 CTIOS1-ctios Trace: [call.5000.154709952] CallConnection(2134550711.1) found DeviceID(21251) AgentID(9503). 18:37:35:765 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:35:765 CTIOS1-ctios Trace: Added CallConnection(2134550711.1). 18:37:35:765 CTIOS1-ctios Trace: [call.5000.154709952]::CreateCallConnection(): CallConnection(2134550711.1) created successfully. 18:37:35:765 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709952.21251]:eCallBeginEvent 18:37:35:765 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709952.2134550711]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:35:765 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709952.21251]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:35:766 CTIOS1-ctios Trace: >>CG:[call.5000.198845473]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845473 CallTyp:2 ConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 ANI:00966731725 DNIS:21264 Dialed#:45433 ConnDevID:00966731725 RCallKeyDay:151314 RCallKeyCID:207053 MsgID:eCallBeginEvent DvrKey:call.5000.198845473 ecc:(...) ICMEntUniqID:icm.151314.207053 RCallKeySeq#:2) 18:37:35:766 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845473 18:37:35:766 CTIOS1-ctios Trace: >>CG:[call.5000.198845473]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845473 ConnDevIDTyp:1 SVC#:634 SVCID:6086 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:00966731725 AlrtgDevID:(null) CallngDevID:00966731725 CalldDevID:21264 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845473 Trnk#:0 TrnkGrp#:0) 18:37:35:767 CTIOS1-ctios Trace: [call.5000.198845473]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 00966731725. 18:37:35:767 CTIOS1-ctios Trace: CallConnection(00966731725.1) created AgentObject (Device) for DeviceID(00966731725). 18:37:35:767 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:35:767 CTIOS1-ctios Trace: Added CallConnection(00966731725.1). 18:37:35:767 CTIOS1-ctios Trace: [call.5000.198845473]::CreateCallConnection(): CallConnection(00966731725.1) created successfully. 18:37:35:767 CTIOS1-ctios Trace: >>CG:[call.5000.198845473]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845473 ConnDevIDTyp:1 SVC#:634 SVCID:6086 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:635 SGID:6079 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:00966731725 AlrtgDevID:21264 CallngDevID:00966731725 CalldDevID:21264 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845473 Trnk#:0 TrnkGrp#:0) 18:37:35:767 CTIOS1-ctios Trace: [call.5000.198845473] Found CallConnection(00966731725.1) for device 00966731725. 18:37:35:767 CTIOS1-ctios Trace: [call.5000.198845473]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21264. 18:37:35:767 CTIOS1-ctios Trace: [call.5000.198845473] CallConnection(00966731725.1) found DeviceID(21264) AgentID(39106). 18:37:35:767 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:35:767 CTIOS1-ctios Trace: Added CallConnection(00966731725.1). 18:37:35:767 CTIOS1-ctios Trace: [call.5000.198845473]::CreateCallConnection(): CallConnection(00966731725.1) created successfully. 18:37:35:767 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845473.00966731725]:eCallBeginEvent 18:37:35:767 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845473.00966731725]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:35:767 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845473.21264]:eCallBeginEvent 18:37:35:767 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845473.00966731725]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:35:767 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845473.21264]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:35:808 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:37:35:808 CTIOS1-ctios Trace: >>CG:[call.5000.46855774]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855774 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46855774 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105055))) 18:37:35:808 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855774 18:37:35:808 CTIOS1-ctios Trace: >>CG:[call.5000.46855774]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855774 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855774) 18:37:35:808 CTIOS1-ctios Trace: [call.5000.46855774] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:37:35:808 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:35:808 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:37:35:808 CTIOS1-ctios Trace: [call.5000.46855774]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:37:35:808 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:37:35:808 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:808 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:808 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:809 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:809 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:809 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:809 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:809 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855774.42062]:eCallBeginEvent,Msk(bf0002) 18:37:35:809 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855774.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:35:809 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:37:35:809 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:37:35:809 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:809 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:810 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:810 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:810 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:810 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:810 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:35:823 CTIOS1-ctios Trace: >>CG:[call.5000.46855773]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855773 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42072 RelDevID:42072 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855773) 18:37:35:823 CTIOS1-ctios Trace: >>CG:[call.5000.46855773]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855773 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42072 MsgID:eCallClearedEvent DvrKey:call.5000.46855773) 18:37:35:823 CTIOS1-ctios Trace: >>CG:[call.5000.46855773]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855773 ConnDevIDTyp:0 ConnDevID:42072 MsgID:eCallEndEvent DvrKey:call.5000.46855773) 18:37:35:823 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855773.42072]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:35:823 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855773.42072]:eCallClearedEvent,Msk(3f0000) 18:37:35:824 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:37:35:824 CTIOS1-ctios Trace: Removed CallConnection(42072.0). 18:37:35:824 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855773.42072]:eCallEndEvent 18:37:35:824 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855773 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:35:824 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:35:824 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:35:824 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:35:824 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:35:824 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:35:824 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:35:824 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:35:825 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:35:855 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eQueryAgentStatisticsConf(IID:32371015 PrphID:5000 AGExt:42072 AGID:48155 AGInstr:42072 UniqObjID:agent.5000.48155 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:7147 LogdOnTimeTdy:20310 NotRdyTimeTdy:3312 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:59 HdlCallsTlkTimeTdy:9412 HdlCallsTimeTdy:9743 IncCallsHldTdy:1 IncCallsHldTimeTdy:53 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:4232 LogdOnTimeSess:9554 NotRdyTimeSess:2037 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:17 HdlCallsTlkTimeSess:3112 HdlCallsTimeSess:3224 IncCallsHldSess:1 IncCallsHldTimeSess:53 IntCallsSess:258 IntCallsTimeSess:83 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:305 IntCallsTimeTdy:119 HdlCallsAftCallTimeSess:59 HdlCallsAftCallTimeTdy:278 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess 18:37:35:887 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207163 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207163 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990752) 18:37:35:887 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207164 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207164 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990753) 18:37:35:917 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:35:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:35:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:35:917 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:35:918 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:35:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:35:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:35:918 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:35:927 CTIOS1-ctios Trace: ->RCV[GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3) a=10520][agent.5000.10520]:eSetAgentStateRequest(eNotReady) 18:37:35:952 CTIOS1-ctios Trace: [call.5000.46855770] Found CallConnection(42528.0) for device 42528. 18:37:35:955 CTIOS1-ctios Trace: [call.5000.46855769] Found CallConnection(42511.0) for device 42511. 18:37:35:968 CTIOS1-ctios Trace: >>CG:[call.5000.46855774]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855774 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855774) 18:37:35:969 CTIOS1-ctios Trace: >>CG:[call.5000.46855774]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855774 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46855774) 18:37:35:969 CTIOS1-ctios Trace: >>CG:[call.5000.46855774]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855774 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46855774) 18:37:35:969 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:37:35:969 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855774 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:35:969 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:37:35:969 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855774.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:35:969 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855774.42062]:eCallClearedEvent,Msk(3f0000) 18:37:35:969 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855774.42062]:eCallEndEvent 18:37:35:969 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:35:969 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:35:970 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:35:970 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:35:970 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:35:970 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:35:970 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:35:970 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:35:999 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32371017 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4270 LogdOnTimeTdy:16772 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2735 LogdOnTimeSess:4640 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:311 IntCallsTimeSess:106 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:321 IntCallsTimeTdy:108 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:37:36:005 CTIOS1-ctios Trace: [call.5000.46855769] Found CallConnection(42511.0) for device 42511. 18:37:36:007 CTIOS1-ctios Trace: [call.5000.46855770] Found CallConnection(42528.0) for device 42528. 18:37:36:028 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:1) 18:37:36:028 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eTalking),Msk(0) 18:37:36:028 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:028 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:028 CTIOS1-ctios Trace: >>CG:[call.5000.46855779]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855779 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42214 ConnDevID:42214 MsgID:eCallBeginEvent DvrKey:call.5000.46855779 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105055))) 18:37:36:028 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855779 18:37:36:028 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:028 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:028 CTIOS1-ctios Trace: >>CG:[call.5000.46855779]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855779 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42214 CallngDevID:42214 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855779) 18:37:36:028 CTIOS1-ctios Trace: [call.5000.46855779] CallConnection(42214.0) found DeviceID(42214) AgentID(42656). 18:37:36:028 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:36:028 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:028 CTIOS1-ctios Trace: Added CallConnection(42214.0). 18:37:36:028 CTIOS1-ctios Trace: [call.5000.46855779]::CreateCallConnection(): CallConnection(42214.0) created successfully. 18:37:36:028 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:029 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855779.42214]:eCallBeginEvent,Msk(bf0002) 18:37:36:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855779.42214]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:36:032 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:0) 18:37:36:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eTalking),Msk(0) 18:37:36:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:032 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:032 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:032 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420772]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420772 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41305 ConnDevID:41305 MsgID:eCallBeginEvent DvrKey:call.5000.2131420772) 18:37:36:044 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420772 18:37:36:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420772]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420772 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41305 CallngDevID:41305 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420772) 18:37:36:044 CTIOS1-ctios Trace: [call.5000.2131420772] CallConnection(41305.0) found DeviceID(41305) AgentID(). 18:37:36:044 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:36:044 CTIOS1-ctios Trace: Added CallConnection(41305.0). 18:37:36:044 CTIOS1-ctios Trace: [call.5000.2131420772]::CreateCallConnection(): CallConnection(41305.0) created successfully. 18:37:36:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420772.41305]:eCallBeginEvent,Msk(bf0002) 18:37:36:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420772.41305]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:36:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420772]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420772 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420772 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41305 NewConnDevID:41305 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420772) 18:37:36:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420772.41305]:eCallDataUpdateEvent,Msk(bf0002) 18:37:36:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420772]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420772 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41305 CallngDevID:41305 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420772) 18:37:36:044 CTIOS1-ctios Trace: [call.5000.2131420772] Found CallConnection(41305.0) for device 41305. 18:37:36:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420772.41305]:eCallOriginatedEvent,Msk(bf0002) 18:37:36:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420772]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420772 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420772 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41305 NewConnDevID:41305 RCallKeyDay:151314 RCallKeyCID:207163 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420772 ICMEntUniqID:icm.151314.207163 RCallKeySeq#:1) 18:37:36:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420772]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420772 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41305 AlrtgDevID: CallngDevID:41305 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420772 Trnk#:0 TrnkGrp#:0) 18:37:36:045 CTIOS1-ctios Trace: [call.5000.2131420772] Found CallConnection(41305.0) for device 41305. 18:37:36:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420772.41305]:eCallDataUpdateEvent,Msk(bf0002) 18:37:36:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420772.41305]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:36:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420772]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420772 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41305 AlrtgDevID:51044 CallngDevID:41305 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420772 Trnk#:0 TrnkGrp#:0) 18:37:36:046 CTIOS1-ctios Trace: [call.5000.2131420772] Found CallConnection(41305.0) for device 41305. 18:37:36:046 CTIOS1-ctios Trace: [call.5000.2131420772]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:36:046 CTIOS1-ctios Trace: [call.5000.2131420772] CallConnection(41305.0) found DeviceID(51044) AgentID(05230). 18:37:36:046 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:36:046 CTIOS1-ctios Trace: Added CallConnection(41305.0). 18:37:36:046 CTIOS1-ctios Trace: [call.5000.2131420772]::CreateCallConnection(): CallConnection(41305.0) created successfully. 18:37:36:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420772.51044]:eCallBeginEvent 18:37:36:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420772.41305]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:36:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420772.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:36:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420772]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420772 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420772 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41305 NewConnDevID:41305 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420772 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105055))) 18:37:36:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420772]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420772 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41305 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420772 Trnk#:0 TrnkGrp#:0) 18:37:36:047 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:36:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420772]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420772 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420772) 18:37:36:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420772.41305]:eCallDataUpdateEvent,Msk(bf0002) 18:37:36:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420772.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:36:048 CTIOS1-ctios Trace: [call.5000.2131420772] Found CallConnection(41305.0). 18:37:36:048 CTIOS1-ctios Trace: [call.5000.2131420772] Found CallConnection(41305.0). 18:37:36:048 CTIOS1-ctios Trace: [call.5000.2131420772] Found CallConnection(51044.0). 18:37:36:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420772.41305]:eCallEstablishedEvent,Msk(bf01a6) 18:37:36:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420772.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:36:048 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:36:048 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:048 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420772.41305]: eCallHeldEvent,Msk(bf0126) 18:37:36:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420772.51044]: eCallHeldEvent,Msk(bf000a) 18:37:36:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420773]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420773 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41306 ConnDevID:41306 MsgID:eCallBeginEvent DvrKey:call.5000.2131420773) 18:37:36:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420773]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420773 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41306 CallngDevID:41306 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420773) 18:37:36:050 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420773 18:37:36:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420773]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420773 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420773 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41306 NewConnDevID:41306 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420773) 18:37:36:050 CTIOS1-ctios Trace: [call.5000.2131420773] CallConnection(41306.0) found DeviceID(41306) AgentID(). 18:37:36:050 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:36:050 CTIOS1-ctios Trace: Added CallConnection(41306.0). 18:37:36:050 CTIOS1-ctios Trace: [call.5000.2131420773]::CreateCallConnection(): CallConnection(41306.0) created successfully. 18:37:36:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420773]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420773 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41306 CallngDevID:41306 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420773) 18:37:36:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420773.41306]:eCallBeginEvent,Msk(bf0002) 18:37:36:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420773.41306]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:36:050 CTIOS1-ctios Trace: [call.5000.2131420773] Found CallConnection(41306.0) for device 41306. 18:37:36:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420773.41306]:eCallDataUpdateEvent,Msk(bf0002) 18:37:36:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420773.41306]:eCallOriginatedEvent,Msk(bf0002) 18:37:36:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420773]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420773 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420773 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41306 NewConnDevID:41306 RCallKeyDay:151314 RCallKeyCID:207164 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420773 ICMEntUniqID:icm.151314.207164 RCallKeySeq#:1) 18:37:36:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420773.41306]:eCallDataUpdateEvent,Msk(bf0002) 18:37:36:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420773]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420773 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41306 AlrtgDevID: CallngDevID:41306 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420773 Trnk#:0 TrnkGrp#:0) 18:37:36:051 CTIOS1-ctios Trace: [call.5000.2131420773] Found CallConnection(41306.0) for device 41306. 18:37:36:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420773]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420773 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41306 AlrtgDevID:51023 CallngDevID:41306 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420773 Trnk#:0 TrnkGrp#:0) 18:37:36:051 CTIOS1-ctios Trace: [call.5000.2131420773] Found CallConnection(41306.0) for device 41306. 18:37:36:051 CTIOS1-ctios Trace: [call.5000.2131420773]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:36:051 CTIOS1-ctios Trace: [call.5000.2131420773] CallConnection(41306.0) found DeviceID(51023) AgentID(33632). 18:37:36:051 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:36:051 CTIOS1-ctios Trace: Added CallConnection(41306.0). 18:37:36:051 CTIOS1-ctios Trace: [call.5000.2131420773]::CreateCallConnection(): CallConnection(41306.0) created successfully. 18:37:36:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420773]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420773 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420773 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41306 NewConnDevID:41306 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420773 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105055))) 18:37:36:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420773.41306]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:36:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420773.51023]:eCallBeginEvent 18:37:36:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420773.41306]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:36:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420773]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420773 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41306 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420773 Trnk#:0 TrnkGrp#:0) 18:37:36:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420773.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:36:052 CTIOS1-ctios Trace: [call.5000.2131420773] Found CallConnection(41306.0). 18:37:36:052 CTIOS1-ctios Trace: [call.5000.2131420773] Found CallConnection(41306.0). 18:37:36:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420773.41306]:eCallDataUpdateEvent,Msk(bf0002) 18:37:36:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420773.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:36:052 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:36:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420773.41306]:eCallEstablishedEvent,Msk(bf01a6) 18:37:36:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420773.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:36:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:36:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:052 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:057 CTIOS1-ctios Trace: >>CG:[call.5000.2131420773]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420773 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420773) 18:37:36:057 CTIOS1-ctios Trace: [call.5000.2131420773] Found CallConnection(51023.0). 18:37:36:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420773.41306]: eCallHeldEvent,Msk(bf0126) 18:37:36:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420773.51023]: eCallHeldEvent,Msk(bf000a) 18:37:36:083 CTIOS1-ctios Trace: >>CG:[agent.5000.10520]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:2302 SGState:2 SessID:0 MRDID:1 ICMAGID:7920 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51014 AGID:10520 AGInstr:51014 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10520 AGAvailStatus:0) 18:37:36:083 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10520]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:37:36:083 CTIOS1-ctios Trace: >>CG:[agent.5000.10520]:eSetAgentStateConf(UniqObjID:agent.5000.10520 MsgID:eSetAgentStateConf TgtCILClntID:GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3)) 18:37:36:083 CTIOS1-ctios Trace: <-SND[GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10520]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:37:36:084 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10520]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:084 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10520]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:084 CTIOS1-ctios Trace: <-SND[GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10520]:eSetAgentStateConf 18:37:36:113 CTIOS1-ctios Trace: >>CG:[call.5000.2131420772]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420772 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420772 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41305 NewConnDevID:41305 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420772 ecc:(...)) 18:37:36:114 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420772.41305]:eCallDataUpdateEvent,Msk(bf0126) 18:37:36:114 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420772.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:36:115 CTIOS1-ctios Trace: >>CG:[call.5000.2131420773]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420773 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420773 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41306 NewConnDevID:41306 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420773 ecc:(...)) 18:37:36:115 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420773.41306]:eCallDataUpdateEvent,Msk(bf0126) 18:37:36:115 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420773.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:36:231 CTIOS1-ctios Trace: >>CG:[call.5000.46855769]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855769 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855769 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0998503753 NewConnDevID:0998503753 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855769 ecc:(...)) 18:37:36:231 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855769.0998503753]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:36:232 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855769.42511]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:36:232 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855769.42511]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:36:242 CTIOS1-ctios Trace: >>CG:[call.5000.46855779]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855779 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42214 RelDevID:42214 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855779) 18:37:36:242 CTIOS1-ctios Trace: >>CG:[call.5000.46855779]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855779 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42214 MsgID:eCallClearedEvent DvrKey:call.5000.46855779) 18:37:36:243 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855779.42214]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:36:243 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855779.42214]:eCallClearedEvent,Msk(3f0000) 18:37:36:243 CTIOS1-ctios Trace: >>CG:[call.5000.46855779]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855779 ConnDevIDTyp:0 ConnDevID:42214 MsgID:eCallEndEvent DvrKey:call.5000.46855779) 18:37:36:243 CTIOS1-ctios Trace: Removed CallConnection(42214.0). 18:37:36:243 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855779 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:36:243 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:1) 18:37:36:243 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855779.42214]:eCallEndEvent 18:37:36:243 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:36:243 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:243 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:244 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:244 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:244 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:244 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:244 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:255 CTIOS1-ctios Trace: >>CG:[call.5000.46855770]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855770 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855770 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03054645398 NewConnDevID:03054645398 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855770 ecc:(...)) 18:37:36:255 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855770.03054645398]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:36:255 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855770.42528]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:36:256 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855770.42528]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:36:268 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eNotReady) 18:37:36:268 CTIOS1-ctios Trace: >>CG:[agent.5000.48131]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:10 SGID:9793 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10048 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42538 AGID:48131 AGInstr:42538 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48131 AGAvailStatus:0) 18:37:36:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48131]:eAgentStateEvent(eTalking),Msk(0) 18:37:36:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48131]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:269 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48131]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:269 CTIOS1-ctios Trace: >>CG:[call.5000.198845470]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845470 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845470 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0853211067 NewConnDevID:0853211067 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845470 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105055))) 18:37:36:269 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845470.0853211067]:eCallDataUpdateEvent,Msk(bf0002) 18:37:36:269 CTIOS1-ctios Trace: >>CG:[call.5000.198845470]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845470 ConnDevIDTyp:0 SVC#:10 SVCID:9809 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:10 SGID:9793 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42538 CallngDevID:0853211067 CalldDevID:42538 LstRedirDevID:(null) AnsDevID:42538 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845470 Trnk#:0 TrnkGrp#:0) 18:37:36:269 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845470.42538]:eCallDataUpdateEvent,Msk(3f0001) 18:37:36:269 CTIOS1-ctios Trace: [call.5000.198845470] Found CallConnection(0853211067.1). 18:37:36:269 CTIOS1-ctios Trace: [call.5000.198845470] Found CallConnection(0853211067.1). 18:37:36:269 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845470.0853211067]:eCallEstablishedEvent,Msk(bf01a6) 18:37:36:270 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845470.42538]:eCallEstablishedEvent,Msk(bf01a6) 18:37:36:407 CTIOS1-ctios Trace: >>CG:[call.5000.2131420773]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420773 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420773) 18:37:36:407 CTIOS1-ctios Trace: >>CG:[call.5000.2131420773]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420773 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41306 RelDevID:41306 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420773) 18:37:36:407 CTIOS1-ctios Trace: >>CG:[call.5000.2131420773]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420773 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41306 MsgID:eCallClearedEvent DvrKey:call.5000.2131420773) 18:37:36:407 CTIOS1-ctios Trace: >>CG:[call.5000.2131420773]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420773 ConnDevIDTyp:0 ConnDevID:41306 MsgID:eCallEndEvent DvrKey:call.5000.2131420773) 18:37:36:407 CTIOS1-ctios Trace: Removed CallConnection(41306.0). 18:37:36:407 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:36:407 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420773 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:36:407 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420773.41306]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:36:407 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:36:407 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420773.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:36:408 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420773.41306]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:36:408 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420773.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:36:408 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420773.41306]:eCallClearedEvent,Msk(3f0000) 18:37:36:408 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420773.51023]:eCallClearedEvent,Msk(3f0000) 18:37:36:408 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420773.41306]:eCallEndEvent 18:37:36:408 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420773.51023]:eCallEndEvent 18:37:36:408 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:36:408 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:408 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:422 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:37:36:422 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:36:422 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:36:422 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:422 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:37:36:422 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:37:36:424 CTIOS1-ctios Trace: >>CG:[agent.5000.36342]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10902 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21042 AGID:36342 AGInstr:21042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36342 AGAvailStatus:0) 18:37:36:424 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36342]:eAgentStateEvent(eTalking),Msk(0) 18:37:36:424 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36342]:eAgentStateEvent(eTalking),Msk(0) 18:37:36:425 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36342]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:425 CTIOS1-ctios Trace: >>CG:[call.5000.154709951]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154709951 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709951 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:662440153 NewConnDevID:662440153 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709951 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105055))) 18:37:36:425 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709951.662440153]:eCallDataUpdateEvent,Msk(bf0002) 18:37:36:425 CTIOS1-ctios Trace: >>CG:[call.5000.154709951]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709951 ConnDevIDTyp:0 SVC#:402 SVCID:5028 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:502 SGID:5037 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21042 CallngDevID:662440153 CalldDevID:21042 LstRedirDevID:(null) AnsDevID:21042 MsgID:eCallEstablishedEvent DvrKey:call.5000.154709951 Trnk#:0 TrnkGrp#:0) 18:37:36:425 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709951.21042]:eCallDataUpdateEvent,Msk(3f0001) 18:37:36:425 CTIOS1-ctios Trace: [call.5000.154709951] Found CallConnection(662440153.1). 18:37:36:425 CTIOS1-ctios Trace: [call.5000.154709951] Found CallConnection(662440153.1). 18:37:36:425 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709951.21042]:eCallDataUpdateEvent,Msk(3f0001) 18:37:36:425 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709951.662440153]:eCallEstablishedEvent,Msk(bf01a6) 18:37:36:426 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709951.21042]:eCallEstablishedEvent,Msk(bf01a6) 18:37:36:426 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709951.21042]:eCallEstablishedEvent,Msk(bf01a6) 18:37:36:440 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32371019 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5922 LogdOnTimeTdy:9295 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5922 LogdOnTimeSess:9295 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:36:479 CTIOS1-ctios Trace: ->RCV[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4) a=42518][agent.5000.42518]:eSetAgentStateRequest(eNotReady) 18:37:36:492 CTIOS1-ctios Trace: ->RCV[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4) a=42380][agent.5000.42380]:eSetAgentStateRequest(eNotReady) 18:37:36:516 CTIOS1-ctios Trace: >>CG:[call.5000.2131420772]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420772 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420772) 18:37:36:516 CTIOS1-ctios Trace: >>CG:[call.5000.2131420772]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420772 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41305 RelDevID:41305 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420772) 18:37:36:517 CTIOS1-ctios Trace: >>CG:[call.5000.2131420772]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420772 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41305 MsgID:eCallClearedEvent DvrKey:call.5000.2131420772) 18:37:36:517 CTIOS1-ctios Trace: >>CG:[call.5000.2131420772]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420772 ConnDevIDTyp:0 ConnDevID:41305 MsgID:eCallEndEvent DvrKey:call.5000.2131420772) 18:37:36:517 CTIOS1-ctios Trace: Removed CallConnection(41305.0). 18:37:36:517 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:36:517 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420772 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:36:517 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:36:517 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420772.41305]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:36:517 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420772.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:36:518 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420772.41305]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:36:518 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420772.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:36:518 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420772.41305]:eCallClearedEvent,Msk(3f0000) 18:37:36:518 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420772.51044]:eCallClearedEvent,Msk(3f0000) 18:37:36:518 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420772.41305]:eCallEndEvent 18:37:36:518 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420772.51044]:eCallEndEvent 18:37:36:518 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:36:518 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:518 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:549 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32371022 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5087 LogdOnTimeTdy:9390 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:263 LogdOnTimeSess:644 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:36:632 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9433 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42242 AGID:42518 AGInstr:42242 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42518 AGAvailStatus:0) 18:37:36:632 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:36:632 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:36:632 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:632 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:632 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:632 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:632 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:632 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:633 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:633 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eSetAgentStateConf(UniqObjID:agent.5000.42518 MsgID:eSetAgentStateConf TgtCILClntID:GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)) 18:37:36:633 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eSetAgentStateConf 18:37:36:642 CTIOS1-ctios Trace: >>CG:[agent.5000.42380]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8886 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42112 AGID:42380 AGInstr:42112 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42380 AGAvailStatus:0) 18:37:36:642 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:36:642 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:36:642 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:642 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:642 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:642 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:642 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:643 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:643 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:643 CTIOS1-ctios Trace: >>CG:[agent.5000.42380]:eSetAgentStateConf(UniqObjID:agent.5000.42380 MsgID:eSetAgentStateConf TgtCILClntID:FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)) 18:37:36:643 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:eSetAgentStateConf 18:37:36:656 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:37:36:656 CTIOS1-ctios Trace: >>CG:[call.5000.46855780]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855780 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42122 ConnDevID:42122 MsgID:eCallBeginEvent DvrKey:call.5000.46855780 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105056))) 18:37:36:656 CTIOS1-ctios Trace: >>CG:[call.5000.46855780]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855780 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42122 CallngDevID:42122 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855780) 18:37:36:657 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:37:36:657 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:37:36:657 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:657 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855780 18:37:36:657 CTIOS1-ctios Trace: [call.5000.46855780] CallConnection(42122.0) found DeviceID(42122) AgentID(48756). 18:37:36:657 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:36:657 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:657 CTIOS1-ctios Trace: Added CallConnection(42122.0). 18:37:36:657 CTIOS1-ctios Trace: [call.5000.46855780]::CreateCallConnection(): CallConnection(42122.0) created successfully. 18:37:36:657 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:657 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:657 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:657 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:657 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:657 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855780.42122]:eCallBeginEvent,Msk(bf0002) 18:37:36:657 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855780.42122]:eCallBeginEvent,Msk(bf0002) 18:37:36:657 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855780.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:36:657 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855780.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:36:660 CTIOS1-ctios Trace: ->RCV[GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3) a=10520][agent.5000.10520]:eSetAgentStateRequest(eAvailable) 18:37:36:662 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:0) 18:37:36:662 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:37:36:662 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:37:36:662 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:662 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:662 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:662 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:662 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:662 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:662 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:36:724 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eAvailable) 18:37:36:752 CTIOS1-ctios Trace: >>CG:[agent.5000.10520]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7920 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51014 AGID:10520 AGInstr:51014 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10520 AGAvailStatus:1) 18:37:36:752 CTIOS1-ctios Trace: >>CG:[agent.5000.10520]:eSetAgentStateConf(UniqObjID:agent.5000.10520 MsgID:eSetAgentStateConf TgtCILClntID:GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3)) 18:37:36:752 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10520]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:36:752 CTIOS1-ctios Trace: <-SND[GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10520]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:36:753 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10520]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:753 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10520]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:753 CTIOS1-ctios Trace: <-SND[GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10520]:eSetAgentStateConf 18:37:36:767 CTIOS1-ctios Trace: ->RCV[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4) a=42518][agent.5000.42518]:eSetAgentStateRequest(eAvailable) 18:37:36:791 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:1) 18:37:36:791 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:37:36:791 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:36:791 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:36:791 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:791 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:37:36:814 CTIOS1-ctios Trace: >>CG:[agent.5000.9503]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:635 SGID:6079 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:6243 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21251 AGID:9503 AGInstr:21251 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9503 AGAvailStatus:0) 18:37:36:814 CTIOS1-ctios Trace: >>CG:[call.5000.154709952]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154709952 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709952 NewConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2134550711 NewConnDevID:2134550711 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709952 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105056))) 18:37:36:814 CTIOS1-ctios Trace: >>CG:[call.5000.154709952]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709952 ConnDevIDTyp:0 SVC#:634 SVCID:6086 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:635 SGID:6079 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21251 CallngDevID:2134550711 CalldDevID:21251 LstRedirDevID:(null) AnsDevID:21251 MsgID:eCallEstablishedEvent DvrKey:call.5000.154709952 Trnk#:0 TrnkGrp#:0) 18:37:36:814 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9503]:eAgentStateEvent(eTalking),Msk(0) 18:37:36:814 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709952.2134550711]:eCallDataUpdateEvent,Msk(bf0002) 18:37:36:815 CTIOS1-ctios Trace: [call.5000.154709952] Found CallConnection(2134550711.1). 18:37:36:815 CTIOS1-ctios Trace: [call.5000.154709952] Found CallConnection(2134550711.1). 18:37:36:815 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709952.21251]:eCallDataUpdateEvent,Msk(3f0001) 18:37:36:815 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709952.2134550711]:eCallEstablishedEvent,Msk(bf01a6) 18:37:36:815 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709952.21251]:eCallEstablishedEvent,Msk(bf01a6) 18:37:36:816 CTIOS1-ctios Trace: >>CG:[agent.5000.39106]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:635 SGID:6079 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10108 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21264 AGID:39106 AGInstr:21264 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39106 AGAvailStatus:0) 18:37:36:816 CTIOS1-ctios Trace: >>CG:[call.5000.198845473]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845473 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845473 NewConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:00966731725 NewConnDevID:00966731725 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845473 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105056))) 18:37:36:816 CTIOS1-ctios Trace: >>CG:[call.5000.198845473]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845473 ConnDevIDTyp:0 SVC#:634 SVCID:6086 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:635 SGID:6079 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21264 CallngDevID:00966731725 CalldDevID:21264 LstRedirDevID:(null) AnsDevID:21264 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845473 Trnk#:0 TrnkGrp#:0) 18:37:36:816 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39106]:eAgentStateEvent(eTalking),Msk(0) 18:37:36:816 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845473.00966731725]:eCallDataUpdateEvent,Msk(bf0002) 18:37:36:816 CTIOS1-ctios Trace: [call.5000.198845473] Found CallConnection(00966731725.1). 18:37:36:816 CTIOS1-ctios Trace: [call.5000.198845473] Found CallConnection(00966731725.1). 18:37:36:816 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845473.21264]:eCallDataUpdateEvent,Msk(3f0001) 18:37:36:816 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845473.00966731725]:eCallEstablishedEvent,Msk(bf01a6) 18:37:36:817 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845473.21264]:eCallEstablishedEvent,Msk(bf01a6) 18:37:36:831 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9433 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42242 AGID:42518 AGInstr:42242 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42518 AGAvailStatus:1) 18:37:36:832 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:36:832 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:36:832 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:832 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:832 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:832 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:832 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:832 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:832 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:832 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eSetAgentStateConf(UniqObjID:agent.5000.42518 MsgID:eSetAgentStateConf TgtCILClntID:GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)) 18:37:36:832 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eSetAgentStateConf 18:37:36:840 CTIOS1-ctios Trace: >>CG:[agent.5000.46127]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9323 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42034 AGID:46127 AGInstr:42034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46127 AGAvailStatus:0) 18:37:36:840 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:36:840 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:840 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:840 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46127]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:840 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46127]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:840 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:840 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:841 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46127]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:849 CTIOS1-ctios Trace: >>CG:[call.5000.46855780]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855780 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42122 RelDevID:42122 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855780) 18:37:36:849 CTIOS1-ctios Trace: >>CG:[call.5000.46855780]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855780 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42122 MsgID:eCallClearedEvent DvrKey:call.5000.46855780) 18:37:36:849 CTIOS1-ctios Trace: >>CG:[call.5000.46855780]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855780 ConnDevIDTyp:0 ConnDevID:42122 MsgID:eCallEndEvent DvrKey:call.5000.46855780) 18:37:36:849 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:37:36:849 CTIOS1-ctios Trace: Removed CallConnection(42122.0). 18:37:36:849 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855780.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:36:849 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855780.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:36:849 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855780.42122]:eCallClearedEvent,Msk(3f0000) 18:37:36:849 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855780 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:36:849 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855780.42122]:eCallClearedEvent,Msk(3f0000) 18:37:36:849 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855780.42122]:eCallEndEvent 18:37:36:849 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855780.42122]:eCallEndEvent 18:37:36:849 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:36:850 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:36:850 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:850 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:850 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:850 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:850 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:850 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:850 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:863 CTIOS1-ctios Trace: [call.5000.198845470] Found CallConnection(42538.0) for device 42538. 18:37:36:870 CTIOS1-ctios Trace: ->RCV[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4) a=42380][agent.5000.42380]:eSetAgentStateRequest(eAvailable) 18:37:36:888 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eQueryAgentStatisticsConf(IID:32371182 PrphID:5000 AGExt:42122 AGID:48756 AGInstr:42122 UniqObjID:agent.5000.48756 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2562 LogdOnTimeTdy:9447 NotRdyTimeTdy:269 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:41 HdlCallsTlkTimeTdy:6409 HdlCallsTimeTdy:6551 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2033 LogdOnTimeSess:5788 NotRdyTimeSess:129 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:3499 HdlCallsTimeSess:3574 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:155 IntCallsTimeSess:55 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:155 IntCallsTimeTdy:55 HdlCallsAftCallTimeSess:75 HdlCallsAftCallTimeTdy:142 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prv 18:37:36:888 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eOnNewAgentStatisticsEvent 18:37:36:890 CTIOS1-ctios Trace: ->RCV[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4) a=44223][agent.5000.44223]:eSetAgentStateRequest(eNotReady) 18:37:36:909 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:0) 18:37:36:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:36:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:909 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:909 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:910 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:36:922 CTIOS1-ctios Trace: [call.5000.198845470] Found CallConnection(42538.0) for device 42538. 18:37:36:930 CTIOS1-ctios Trace: [call.5000.154709951] Found CallConnection(21042.0) for device 21042. 18:37:36:939 CTIOS1-ctios Trace: >>CG:[agent.5000.42380]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8886 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42112 AGID:42380 AGInstr:42112 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42380 AGAvailStatus:1) 18:37:36:939 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:36:939 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:36:939 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:939 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:940 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:940 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:940 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:940 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:940 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:36:940 CTIOS1-ctios Trace: >>CG:[agent.5000.42380]:eSetAgentStateConf(UniqObjID:agent.5000.42380 MsgID:eSetAgentStateConf TgtCILClntID:FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)) 18:37:36:940 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:eSetAgentStateConf 18:37:36:941 CTIOS1-ctios Trace: [call.5000.154709951] Found CallConnection(21042.0) for device 21042. 18:37:36:952 CTIOS1-ctios Trace: [call.5000.46855502] Found CallConnection(42670.0) for device 42670. 18:37:36:952 CTIOS1-ctios Trace: [call.5000.46855502] Found CallConnection(42670.0) for device 42670. 18:37:36:969 CTIOS1-ctios Trace: >>CG:[call.5000.46855502]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855502 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42670 RelDevID:42670 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855502) 18:37:36:969 CTIOS1-ctios Trace: >>CG:[call.5000.46855502]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855502 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9103214095065 RelDevID:9103214095065 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855502) 18:37:36:969 CTIOS1-ctios Trace: >>CG:[call.5000.46855502]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855502 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:9103214095065 MsgID:eCallClearedEvent DvrKey:call.5000.46855502) 18:37:36:969 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855502.9103214095065]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:36:969 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855502.42670]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:36:969 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855502.9103214095065]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:36:969 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855502.42670]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:36:969 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855502.9103214095065]:eCallClearedEvent,Msk(3f0000) 18:37:36:969 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855502.42670]:eCallClearedEvent,Msk(3f0000) 18:37:36:970 CTIOS1-ctios Trace: >>CG:[agent.5000.55016]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:420 SGID:8583 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11177 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42670 AGID:55016 AGInstr:42670 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.55016 AGAvailStatus:0) 18:37:36:970 CTIOS1-ctios Trace: [agent.5000.55016]: Current Wrapup Mode = 3 18:37:36:970 CTIOS1-ctios Trace: <-SND[37096][agent.5000.55016]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:37:045 CTIOS1-ctios Trace: ->RCV[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4) a=48688][agent.5000.48688]:eSetAgentStateRequest(eAvailable) 18:37:37:050 CTIOS1-ctios Trace: >>CG:[agent.5000.44223]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8408 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42040 AGID:44223 AGInstr:42040 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.44223 AGAvailStatus:0) 18:37:37:050 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:37:050 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:37:050 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:37:050 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:37:050 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:37:050 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:37:050 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:37:050 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:37:051 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:37:051 CTIOS1-ctios Trace: >>CG:[agent.5000.44223]:eSetAgentStateConf(UniqObjID:agent.5000.44223 MsgID:eSetAgentStateConf TgtCILClntID:FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)) 18:37:37:051 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:eSetAgentStateConf 18:37:37:075 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:402 SVCID:5028 SG#:502 SGID:5037 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21176 ANI:0413473147 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206787 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206787 RCallKeySeq#:1 CallTypIDTag:5033 PreCallIIDTag:7990150) 18:37:37:105 CTIOS1-ctios Trace: >>CG:[agent.5000.6443]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7654 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21176 AGID:6443 AGInstr:21176 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6443 AGAvailStatus:0) 18:37:37:105 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6443]:eAgentStateEvent(eReserved),Msk(0) 18:37:37:105 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6443]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:37:106 CTIOS1-ctios Trace: >>CG:[call.5000.46855254]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855254 ConnDevIDTyp:0 ConnDevID:42615 MsgID:eCallEndEvent DvrKey:call.5000.46855254) 18:37:37:106 CTIOS1-ctios Trace: >>CG:[agent.5000.48688]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10925 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42615 AGID:48688 AGInstr:42615 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48688 AGAvailStatus:1) 18:37:37:106 CTIOS1-ctios Trace: Removed CallConnection(03417807715.1). 18:37:37:106 CTIOS1-ctios Trace: Removed CallConnection(42615.0). 18:37:37:106 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855254 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:37:106 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855254.03417807715]:eCallEndEvent 18:37:37:106 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855254.42615]:eCallEndEvent 18:37:37:106 CTIOS1-ctios Trace: <-SND[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855254.42615]:eCallEndEvent 18:37:37:106 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48688]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:37:106 CTIOS1-ctios Trace: <-SND[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48688]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:37:106 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48688]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:107 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48688]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:108 CTIOS1-ctios Trace: >>CG:[agent.5000.48688]:eSetAgentStateConf(UniqObjID:agent.5000.48688 MsgID:eSetAgentStateConf TgtCILClntID:FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)) 18:37:37:108 CTIOS1-ctios Trace: <-SND[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48688]:eSetAgentStateConf 18:37:37:129 CTIOS1-ctios Trace: >>CG:[agent.5000.46127]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9323 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42034 AGID:46127 AGInstr:42034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46127 AGAvailStatus:1) 18:37:37:130 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:37:130 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:130 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:130 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46127]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:130 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46127]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:130 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:130 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:130 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46127]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:138 CTIOS1-ctios Trace: >>CG:[agent.5000.48688]:eQueryAgentStatisticsConf(IID:32371186 PrphID:5000 AGExt:42615 AGID:48688 AGInstr:42615 UniqObjID:agent.5000.48688 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2659 LogdOnTimeTdy:20520 NotRdyTimeTdy:1124 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:120 HdlCallsTlkTimeTdy:14588 HdlCallsTimeTdy:16543 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2659 LogdOnTimeSess:20520 NotRdyTimeSess:1124 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:120 HdlCallsTlkTimeSess:14588 HdlCallsTimeSess:16543 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:1955 HdlCallsAftCallTimeTdy:1955 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSes 18:37:37:138 CTIOS1-ctios Trace: <-SND[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48688]:eOnNewAgentStatisticsEvent 18:37:37:146 CTIOS1-ctios Trace: >>CG:[call.5000.198845470]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845470 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845470 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0853211067 NewConnDevID:0853211067 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845470 ecc:(...)) 18:37:37:147 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845470.0853211067]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:37:147 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845470.42538]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:37:151 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154709951.21042]:eSetCallDataRequest 18:37:37:170 CTIOS1-ctios Trace: >>CG:[agent.5000.48594]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10794 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42225 AGID:48594 AGInstr:42225 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48594 AGAvailStatus:0) 18:37:37:170 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:37:171 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:37:171 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:37:171 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:37:171 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:37:171 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:37:171 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:37:171 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:37:173 CTIOS1-ctios Trace: >>CG:[call.5000.198845476]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845476 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0413473147 DNIS:21176 Dialed#:45433 ConnDevID:0413473147 RCallKeyDay:151314 RCallKeyCID:206787 MsgID:eCallBeginEvent DvrKey:call.5000.198845476 ecc:(...) ICMEntUniqID:icm.151314.206787 RCallKeySeq#:2) 18:37:37:173 CTIOS1-ctios Trace: >>CG:[call.5000.198845476]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845476 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0413473147 AlrtgDevID:(null) CallngDevID:0413473147 CalldDevID:21176 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845476 Trnk#:0 TrnkGrp#:0) 18:37:37:173 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845476 18:37:37:173 CTIOS1-ctios Trace: >>CG:[call.5000.198845476]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845476 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:502 SGID:5037 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0413473147 AlrtgDevID:21176 CallngDevID:0413473147 CalldDevID:21176 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845476 Trnk#:0 TrnkGrp#:0) 18:37:37:173 CTIOS1-ctios Trace: [call.5000.198845476]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0413473147. 18:37:37:173 CTIOS1-ctios Trace: CallConnection(0413473147.1) created AgentObject (Device) for DeviceID(0413473147). 18:37:37:173 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:37:173 CTIOS1-ctios Trace: Added CallConnection(0413473147.1). 18:37:37:173 CTIOS1-ctios Trace: [call.5000.198845476]::CreateCallConnection(): CallConnection(0413473147.1) created successfully. 18:37:37:174 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845476.0413473147]:eCallBeginEvent 18:37:37:174 CTIOS1-ctios Trace: [call.5000.198845476] Found CallConnection(0413473147.1) for device 0413473147. 18:37:37:174 CTIOS1-ctios Trace: [call.5000.198845476]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21176. 18:37:37:174 CTIOS1-ctios Trace: [call.5000.198845476] CallConnection(0413473147.1) found DeviceID(21176) AgentID(6443). 18:37:37:174 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:37:174 CTIOS1-ctios Trace: Added CallConnection(0413473147.1). 18:37:37:174 CTIOS1-ctios Trace: [call.5000.198845476]::CreateCallConnection(): CallConnection(0413473147.1) created successfully. 18:37:37:174 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845476.0413473147]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:37:174 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845476.21176]:eCallBeginEvent 18:37:37:174 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845476.0413473147]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:37:174 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845476.21176]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:37:178 CTIOS1-ctios Trace: ->RCV[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4) a=44223][agent.5000.44223]:eSetAgentStateRequest(eAvailable) 18:37:37:213 CTIOS1-ctios Trace: >>CG:[call.5000.154709951.21042]:eSetCallDataConf(UniqObjID:call.5000.154709951.21042 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:37:238 CTIOS1-ctios Trace: >>CG:[agent.5000.44223]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8408 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42040 AGID:44223 AGInstr:42040 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.44223 AGAvailStatus:1) 18:37:37:239 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:37:239 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:37:239 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:239 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:239 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:239 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:239 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:239 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:239 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:240 CTIOS1-ctios Trace: >>CG:[agent.5000.44223]:eSetAgentStateConf(UniqObjID:agent.5000.44223 MsgID:eSetAgentStateConf TgtCILClntID:FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)) 18:37:37:240 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:eSetAgentStateConf 18:37:37:244 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eAvailable) 18:37:37:267 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eNotReady) 18:37:37:284 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:1) 18:37:37:284 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:37:284 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:284 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:284 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:284 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:284 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:284 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:285 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:299 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:37:37:299 CTIOS1-ctios Trace: >>CG:[call.5000.46855781]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855781 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42037 ConnDevID:42037 MsgID:eCallBeginEvent DvrKey:call.5000.46855781 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105056))) 18:37:37:299 CTIOS1-ctios Trace: >>CG:[call.5000.46855781]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855781 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42037 CallngDevID:42037 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855781) 18:37:37:299 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:37:37:299 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:37:299 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855781 18:37:37:299 CTIOS1-ctios Trace: [call.5000.46855781] CallConnection(42037.0) found DeviceID(42037) AgentID(48558). 18:37:37:299 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:37:299 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:37:300 CTIOS1-ctios Trace: Added CallConnection(42037.0). 18:37:37:300 CTIOS1-ctios Trace: [call.5000.46855781]::CreateCallConnection(): CallConnection(42037.0) created successfully. 18:37:37:300 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:37:300 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:37:300 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:37:300 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:37:300 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:37:300 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855781.42037]:eCallBeginEvent,Msk(bf0002) 18:37:37:300 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855781.42037]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:37:300 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:0) 18:37:37:301 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:37:37:301 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:37:301 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:37:301 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:37:301 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:37:301 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:37:301 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:37:301 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:37:304 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:1) 18:37:37:305 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:37:305 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:37:305 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:305 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:37:37:305 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:37:37:487 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:0) 18:37:37:487 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:37:37:487 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:37:487 CTIOS1-ctios Trace: [call.5000.198845473] Found CallConnection(21264.0) for device 21264. 18:37:37:487 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:37:487 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:37:487 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:37:488 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:37:488 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:37:488 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:37:488 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:37:488 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:37:488 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:37:37:518 CTIOS1-ctios Trace: [call.5000.154709952] Found CallConnection(21251.0) for device 21251. 18:37:37:518 CTIOS1-ctios Trace: >>CG:[call.5000.46855781]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855781 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42037 RelDevID:42037 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855781) 18:37:37:518 CTIOS1-ctios Trace: >>CG:[call.5000.46855781]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855781 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42037 MsgID:eCallClearedEvent DvrKey:call.5000.46855781) 18:37:37:518 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855781.42037]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:37:518 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855781.42037]:eCallClearedEvent,Msk(3f0000) 18:37:37:518 CTIOS1-ctios Trace: >>CG:[call.5000.46855781]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855781 ConnDevIDTyp:0 ConnDevID:42037 MsgID:eCallEndEvent DvrKey:call.5000.46855781) 18:37:37:518 CTIOS1-ctios Trace: Removed CallConnection(42037.0). 18:37:37:518 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855781 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:37:518 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:37:37:519 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855781.42037]:eCallEndEvent 18:37:37:519 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:37:519 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:519 CTIOS1-ctios Trace: [call.5000.154709952] Found CallConnection(21251.0) for device 21251. 18:37:37:519 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:519 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:519 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:519 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:519 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:519 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:37:520 CTIOS1-ctios Trace: [call.5000.198845473] Found CallConnection(21264.0) for device 21264. 18:37:37:642 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845473.21264]:eSetCallDataRequest 18:37:37:653 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154709952.21251]:eSetCallDataRequest 18:37:37:675 CTIOS1-ctios Trace: [call.5000.154709883] Found CallConnection(42529.0) for device 42529. 18:37:37:675 CTIOS1-ctios Trace: [call.5000.154709883] Found CallConnection(42529.0) for device 42529. 18:37:37:677 CTIOS1-ctios Trace: >>CG:[call.5000.154709883]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709883 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42529 RelDevID:42529 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709883) 18:37:37:677 CTIOS1-ctios Trace: >>CG:[call.5000.154709883]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709883 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0856202403 RelDevID:0856202403 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709883) 18:37:37:677 CTIOS1-ctios Trace: >>CG:[call.5000.154709883]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709883 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0856202403 MsgID:eCallClearedEvent DvrKey:call.5000.154709883) 18:37:37:677 CTIOS1-ctios Trace: >>CG:[agent.5000.48653]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:10 SGID:9793 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10873 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42529 AGID:48653 AGInstr:42529 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48653 AGAvailStatus:0) 18:37:37:677 CTIOS1-ctios Trace: [agent.5000.48653]: Current Wrapup Mode = 3 18:37:37:677 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709883.0856202403]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:37:677 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709883.42529]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:37:678 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709883.42529]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:37:678 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709883.0856202403]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:37:678 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709883.42529]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:37:678 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709883.42529]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:37:678 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709883.0856202403]:eCallClearedEvent,Msk(3f0000) 18:37:37:678 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709883.42529]:eCallClearedEvent,Msk(3f0000) 18:37:37:678 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709883.42529]:eCallClearedEvent,Msk(3f0000) 18:37:37:678 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:37:678 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48653]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:37:678 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:37:678 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:37:678 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:37:678 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:37:678 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:37:678 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:37:678 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:37:678 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48653]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:37:678 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:37:703 CTIOS1-ctios Trace: >>CG:[call.5000.198845473]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845473 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845473 NewConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:00966731725 NewConnDevID:00966731725 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845473 ecc:(...)) 18:37:37:703 CTIOS1-ctios Trace: >>CG:[call.5000.198845473.21264]:eSetCallDataConf(UniqObjID:call.5000.198845473.21264 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:37:703 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845473.00966731725]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:37:703 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845473.21264]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:37:714 CTIOS1-ctios Trace: >>CG:[call.5000.154709952]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709952 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709952 NewConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2134550711 NewConnDevID:2134550711 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709952 ecc:(...)) 18:37:37:714 CTIOS1-ctios Trace: >>CG:[call.5000.154709952.21251]:eSetCallDataConf(UniqObjID:call.5000.154709952.21251 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:37:714 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709952.2134550711]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:37:714 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709952.21251]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:37:890 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207174 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207174 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990772) 18:37:37:891 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207175 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207175 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990773) 18:37:37:922 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:37:922 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:37:922 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:37:922 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:37:922 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:37:923 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:37:923 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:37:923 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:38:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420774]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420774 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41315 ConnDevID:41315 MsgID:eCallBeginEvent DvrKey:call.5000.2131420774) 18:37:38:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420774]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420774 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41315 CallngDevID:41315 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420774) 18:37:38:048 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420774 18:37:38:048 CTIOS1-ctios Trace: [call.5000.2131420774] CallConnection(41315.0) found DeviceID(41315) AgentID(). 18:37:38:048 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:38:048 CTIOS1-ctios Trace: Added CallConnection(41315.0). 18:37:38:048 CTIOS1-ctios Trace: [call.5000.2131420774]::CreateCallConnection(): CallConnection(41315.0) created successfully. 18:37:38:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420774]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420774 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420774 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41315 NewConnDevID:41315 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420774) 18:37:38:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420774]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420774 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41315 CallngDevID:41315 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420774) 18:37:38:048 CTIOS1-ctios Trace: [call.5000.2131420774] Found CallConnection(41315.0) for device 41315. 18:37:38:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420774.41315]:eCallBeginEvent,Msk(bf0002) 18:37:38:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420774.41315]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:38:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420774]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420774 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420774 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41315 NewConnDevID:41315 RCallKeyDay:151314 RCallKeyCID:207174 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420774 ICMEntUniqID:icm.151314.207174 RCallKeySeq#:1) 18:37:38:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420774.41315]:eCallDataUpdateEvent,Msk(bf0002) 18:37:38:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420774.41315]:eCallOriginatedEvent,Msk(bf0002) 18:37:38:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420774.41315]:eCallDataUpdateEvent,Msk(bf0002) 18:37:38:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420774]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420774 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41315 AlrtgDevID: CallngDevID:41315 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420774 Trnk#:0 TrnkGrp#:0) 18:37:38:049 CTIOS1-ctios Trace: [call.5000.2131420774] Found CallConnection(41315.0) for device 41315. 18:37:38:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420774.41315]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:38:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420774]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420774 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41315 AlrtgDevID:51044 CallngDevID:41315 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420774 Trnk#:0 TrnkGrp#:0) 18:37:38:049 CTIOS1-ctios Trace: [call.5000.2131420774] Found CallConnection(41315.0) for device 41315. 18:37:38:049 CTIOS1-ctios Trace: [call.5000.2131420774]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:38:049 CTIOS1-ctios Trace: [call.5000.2131420774] CallConnection(41315.0) found DeviceID(51044) AgentID(05230). 18:37:38:049 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:38:049 CTIOS1-ctios Trace: Added CallConnection(41315.0). 18:37:38:049 CTIOS1-ctios Trace: [call.5000.2131420774]::CreateCallConnection(): CallConnection(41315.0) created successfully. 18:37:38:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420774]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420774 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420774 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41315 NewConnDevID:41315 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420774 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105057))) 18:37:38:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420774.51044]:eCallBeginEvent 18:37:38:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420774.41315]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:38:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420774.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:38:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420774]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420774 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41315 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420774 Trnk#:0 TrnkGrp#:0) 18:37:38:050 CTIOS1-ctios Trace: [call.5000.2131420774] Found CallConnection(41315.0). 18:37:38:050 CTIOS1-ctios Trace: [call.5000.2131420774] Found CallConnection(41315.0). 18:37:38:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420774.41315]:eCallDataUpdateEvent,Msk(bf0002) 18:37:38:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420774.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:38:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420774.41315]:eCallEstablishedEvent,Msk(bf01a6) 18:37:38:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420774.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:38:051 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:38:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420774]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420774 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420774) 18:37:38:051 CTIOS1-ctios Trace: [call.5000.2131420774] Found CallConnection(51044.0). 18:37:38:051 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:38:051 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:38:051 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:38:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420774.41315]: eCallHeldEvent,Msk(bf0126) 18:37:38:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420774.51044]: eCallHeldEvent,Msk(bf000a) 18:37:38:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420775]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420775 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41316 ConnDevID:41316 MsgID:eCallBeginEvent DvrKey:call.5000.2131420775) 18:37:38:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420775]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420775 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41316 CallngDevID:41316 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420775) 18:37:38:051 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420775 18:37:38:051 CTIOS1-ctios Trace: [call.5000.2131420775] CallConnection(41316.0) found DeviceID(41316) AgentID(). 18:37:38:051 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:38:051 CTIOS1-ctios Trace: Added CallConnection(41316.0). 18:37:38:051 CTIOS1-ctios Trace: [call.5000.2131420775]::CreateCallConnection(): CallConnection(41316.0) created successfully. 18:37:38:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420775.41316]:eCallBeginEvent,Msk(bf0002) 18:37:38:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420775.41316]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:38:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420775]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420775 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420775 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41316 NewConnDevID:41316 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420775) 18:37:38:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420775]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420775 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41316 CallngDevID:41316 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420775) 18:37:38:051 CTIOS1-ctios Trace: [call.5000.2131420775] Found CallConnection(41316.0) for device 41316. 18:37:38:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420775]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420775 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420775 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41316 NewConnDevID:41316 RCallKeyDay:151314 RCallKeyCID:207175 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420775 ICMEntUniqID:icm.151314.207175 RCallKeySeq#:1) 18:37:38:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420775]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420775 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41316 AlrtgDevID: CallngDevID:41316 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420775 Trnk#:0 TrnkGrp#:0) 18:37:38:052 CTIOS1-ctios Trace: [call.5000.2131420775] Found CallConnection(41316.0) for device 41316. 18:37:38:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420775.41316]:eCallDataUpdateEvent,Msk(bf0002) 18:37:38:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420775.41316]:eCallOriginatedEvent,Msk(bf0002) 18:37:38:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420775]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420775 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41316 AlrtgDevID:51023 CallngDevID:41316 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420775 Trnk#:0 TrnkGrp#:0) 18:37:38:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420775.41316]:eCallDataUpdateEvent,Msk(bf0002) 18:37:38:052 CTIOS1-ctios Trace: [call.5000.2131420775] Found CallConnection(41316.0) for device 41316. 18:37:38:052 CTIOS1-ctios Trace: [call.5000.2131420775]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:38:052 CTIOS1-ctios Trace: [call.5000.2131420775] CallConnection(41316.0) found DeviceID(51023) AgentID(33632). 18:37:38:052 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:38:052 CTIOS1-ctios Trace: Added CallConnection(41316.0). 18:37:38:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420775.41316]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:38:052 CTIOS1-ctios Trace: [call.5000.2131420775]::CreateCallConnection(): CallConnection(41316.0) created successfully. 18:37:38:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420775]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420775 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420775 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41316 NewConnDevID:41316 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420775 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105057))) 18:37:38:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420775]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420775 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41316 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420775 Trnk#:0 TrnkGrp#:0) 18:37:38:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420775.51023]:eCallBeginEvent 18:37:38:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420775.41316]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:38:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420775.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:38:052 CTIOS1-ctios Trace: [call.5000.2131420775] Found CallConnection(41316.0). 18:37:38:052 CTIOS1-ctios Trace: [call.5000.2131420775] Found CallConnection(41316.0). 18:37:38:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420775.41316]:eCallDataUpdateEvent,Msk(bf0002) 18:37:38:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420775.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:38:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420775.41316]:eCallEstablishedEvent,Msk(bf01a6) 18:37:38:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420775.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:38:063 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:38:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420775]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420775 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420775) 18:37:38:064 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:38:064 CTIOS1-ctios Trace: [call.5000.2131420775] Found CallConnection(51023.0). 18:37:38:064 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:38:064 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:38:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420775.41316]: eCallHeldEvent,Msk(bf0126) 18:37:38:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420775.51023]: eCallHeldEvent,Msk(bf000a) 18:37:38:076 CTIOS1-ctios Trace: >>CG:[agent.5000.48594]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10794 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42225 AGID:48594 AGInstr:42225 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48594 AGAvailStatus:1) 18:37:38:076 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:38:076 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:076 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:076 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:076 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:076 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:076 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:077 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:120 CTIOS1-ctios Trace: >>CG:[call.5000.2131420774]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420774 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420774 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41315 NewConnDevID:41315 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420774 ecc:(...)) 18:37:38:120 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420774.41315]:eCallDataUpdateEvent,Msk(bf0126) 18:37:38:120 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420774.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:38:121 CTIOS1-ctios Trace: >>CG:[call.5000.2131420775]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420775 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420775 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41316 NewConnDevID:41316 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420775 ecc:(...)) 18:37:38:121 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420775.41316]:eCallDataUpdateEvent,Msk(bf0126) 18:37:38:121 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420775.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:38:179 CTIOS1-ctios Trace: [call.5000.154709717] Found CallConnection(21035.0) for device 21035. 18:37:38:179 CTIOS1-ctios Trace: [call.5000.154709717] Found CallConnection(21035.0) for device 21035. 18:37:38:179 CTIOS1-ctios Trace: >>CG:[call.5000.154709717]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709717 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21035 RelDevID:21035 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709717) 18:37:38:179 CTIOS1-ctios Trace: >>CG:[call.5000.154709717]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709717 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:02135211955 RelDevID:02135211955 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709717) 18:37:38:179 CTIOS1-ctios Trace: >>CG:[call.5000.154709717]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709717 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:02135211955 MsgID:eCallClearedEvent DvrKey:call.5000.154709717) 18:37:38:180 CTIOS1-ctios Trace: >>CG:[agent.5000.33716]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:623 SGID:6069 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10767 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21035 AGID:33716 AGInstr:21035 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33716 AGAvailStatus:0) 18:37:38:180 CTIOS1-ctios Trace: [agent.5000.33716]: Current Wrapup Mode = 3 18:37:38:180 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709717.02135211955]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:38:180 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709717.21035]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:38:180 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709717.02135211955]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:38:180 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709717.21035]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:38:180 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709717.02135211955]:eCallClearedEvent,Msk(3f0000) 18:37:38:180 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709717.21035]:eCallClearedEvent,Msk(3f0000) 18:37:38:180 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33716]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:38:181 CTIOS1-ctios Trace: >>CG:[agent.5000.6443]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7654 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21176 AGID:6443 AGInstr:21176 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6443 AGAvailStatus:0) 18:37:38:181 CTIOS1-ctios Trace: >>CG:[call.5000.198845476]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845476 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845476 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0413473147 NewConnDevID:0413473147 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845476 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105057))) 18:37:38:182 CTIOS1-ctios Trace: >>CG:[call.5000.198845476]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845476 ConnDevIDTyp:0 SVC#:402 SVCID:5028 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:502 SGID:5037 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21176 CallngDevID:0413473147 CalldDevID:21176 LstRedirDevID:(null) AnsDevID:21176 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845476 Trnk#:0 TrnkGrp#:0) 18:37:38:182 CTIOS1-ctios Trace: [call.5000.198845476] Found CallConnection(0413473147.1). 18:37:38:182 CTIOS1-ctios Trace: [call.5000.198845476] Found CallConnection(0413473147.1). 18:37:38:182 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6443]:eAgentStateEvent(eTalking),Msk(0) 18:37:38:182 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6443]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:38:182 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845476.0413473147]:eCallDataUpdateEvent,Msk(bf0002) 18:37:38:182 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845476.21176]:eCallDataUpdateEvent,Msk(3f0001) 18:37:38:182 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845476.0413473147]:eCallEstablishedEvent,Msk(bf01a6) 18:37:38:182 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845476.21176]:eCallEstablishedEvent,Msk(bf01a6) 18:37:38:205 CTIOS1-ctios Trace: ->RCV[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4) a=48004][agent.5000.48004]:eSetAgentStateRequest(eNotReady) 18:37:38:331 CTIOS1-ctios Trace: >>CG:[call.5000.2131420774]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420774 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420774) 18:37:38:331 CTIOS1-ctios Trace: >>CG:[call.5000.2131420774]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420774 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41315 RelDevID:41315 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420774) 18:37:38:331 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420774.41315]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:38:331 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420774.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:38:331 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420774.41315]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:38:331 CTIOS1-ctios Trace: >>CG:[call.5000.2131420774]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420774 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41315 MsgID:eCallClearedEvent DvrKey:call.5000.2131420774) 18:37:38:331 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420774.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:38:331 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420774.41315]:eCallClearedEvent,Msk(3f0000) 18:37:38:331 CTIOS1-ctios Trace: >>CG:[call.5000.2131420774]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420774 ConnDevIDTyp:0 ConnDevID:41315 MsgID:eCallEndEvent DvrKey:call.5000.2131420774) 18:37:38:331 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420774.51044]:eCallClearedEvent,Msk(3f0000) 18:37:38:331 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420774.41315]:eCallEndEvent 18:37:38:331 CTIOS1-ctios Trace: Removed CallConnection(41315.0). 18:37:38:331 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:38:331 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420774.51044]:eCallEndEvent 18:37:38:332 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420774 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:38:332 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:38:332 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:38:332 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:332 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:354 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9822 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42044 AGID:48004 AGInstr:42044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48004 AGAvailStatus:0) 18:37:38:354 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:38:354 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:38:354 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:38:354 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:38:354 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:38:354 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:38:355 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:38:355 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eSetAgentStateConf(UniqObjID:agent.5000.48004 MsgID:eSetAgentStateConf TgtCILClntID:FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)) 18:37:38:355 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:38:355 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:38:355 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eSetAgentStateConf 18:37:38:364 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32371194 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5088 LogdOnTimeTdy:9391 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:264 LogdOnTimeSess:646 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:38:364 CTIOS1-ctios Trace: ->RCV[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4) a=48721][agent.5000.48721]:eSetAgentStateRequest(eNotReady) 18:37:38:394 CTIOS1-ctios Trace: >>CG:[call.5000.2131420775]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420775 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420775) 18:37:38:394 CTIOS1-ctios Trace: >>CG:[call.5000.2131420775]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420775 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41316 RelDevID:41316 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420775) 18:37:38:394 CTIOS1-ctios Trace: >>CG:[call.5000.2131420775]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420775 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41316 MsgID:eCallClearedEvent DvrKey:call.5000.2131420775) 18:37:38:394 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420775.41316]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:38:394 CTIOS1-ctios Trace: >>CG:[call.5000.2131420775]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420775 ConnDevIDTyp:0 ConnDevID:41316 MsgID:eCallEndEvent DvrKey:call.5000.2131420775) 18:37:38:394 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420775.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:38:394 CTIOS1-ctios Trace: Removed CallConnection(41316.0). 18:37:38:394 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420775.41316]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:38:394 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:38:394 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420775 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:38:394 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420775.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:38:394 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:38:394 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420775.41316]:eCallClearedEvent,Msk(3f0000) 18:37:38:394 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420775.51023]:eCallClearedEvent,Msk(3f0000) 18:37:38:394 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420775.41316]:eCallEndEvent 18:37:38:394 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420775.51023]:eCallEndEvent 18:37:38:394 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:38:395 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:395 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:402 CTIOS1-ctios Trace: >>CG:[call.5000.46854757]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46854757 ConnDevIDTyp:1 ConnDevID:03315744172 MsgID:eCallEndEvent DvrKey:call.5000.46854757) 18:37:38:402 CTIOS1-ctios Trace: Removed CallConnection(03315744172.1). 18:37:38:402 CTIOS1-ctios Trace: Removed CallConnection(42067.0). 18:37:38:402 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46854757 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:38:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854757.03315744172]:eCallEndEvent 18:37:38:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854757.42067]:eCallEndEvent 18:37:38:402 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854757.42067]:eCallEndEvent 18:37:38:402 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8612 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42067 AGID:42229 AGInstr:42067 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42229 AGAvailStatus:1) 18:37:38:403 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:38:403 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:38:403 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:403 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:403 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:403 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:403 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:403 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:403 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:425 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32371196 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5923 LogdOnTimeTdy:9297 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5923 LogdOnTimeSess:9297 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:38:432 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eQueryAgentStatisticsConf(IID:32371197 PrphID:5000 AGExt:42067 AGID:42229 AGInstr:42067 UniqObjID:agent.5000.42229 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1496 LogdOnTimeTdy:5783 NotRdyTimeTdy:31 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:20 HdlCallsTlkTimeTdy:4103 HdlCallsTimeTdy:4235 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1496 LogdOnTimeSess:5783 NotRdyTimeSess:31 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:20 HdlCallsTlkTimeSess:4103 HdlCallsTimeSess:4235 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:132 HdlCallsAftCallTimeTdy:132 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:38:433 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eOnNewAgentStatisticsEvent 18:37:38:514 CTIOS1-ctios Trace: >>CG:[agent.5000.48721]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:11030 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42190 AGID:48721 AGInstr:42190 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48721 AGAvailStatus:0) 18:37:38:514 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:38:514 CTIOS1-ctios Trace: <-SND[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:38:514 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:38:514 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:38:514 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:38:514 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:38:514 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:38:514 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:38:514 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:38:515 CTIOS1-ctios Trace: >>CG:[agent.5000.48721]:eSetAgentStateConf(UniqObjID:agent.5000.48721 MsgID:eSetAgentStateConf TgtCILClntID:GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)) 18:37:38:515 CTIOS1-ctios Trace: <-SND[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:eSetAgentStateConf 18:37:38:523 CTIOS1-ctios Trace: ->RCV[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4) a=48004][agent.5000.48004]:eSetAgentStateRequest(eAvailable) 18:37:38:584 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9822 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42044 AGID:48004 AGInstr:42044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48004 AGAvailStatus:1) 18:37:38:584 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:38:584 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:38:584 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:584 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:585 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:585 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:585 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:585 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:585 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:585 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eSetAgentStateConf(UniqObjID:agent.5000.48004 MsgID:eSetAgentStateConf TgtCILClntID:FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)) 18:37:38:585 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eSetAgentStateConf 18:37:38:594 CTIOS1-ctios Trace: ->RCV[FF-E6-E2E2-88-4596-dotNET_Sess(31914638)_EvtThd(4) a=14100][agent.5000.14100]:eSetAgentStateRequest(eAvailable) 18:37:38:654 CTIOS1-ctios Trace: >>CG:[agent.5000.14100]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9317 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51079 AGID:14100 AGInstr:51079 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.14100 AGAvailStatus:1) 18:37:38:655 CTIOS1-ctios Trace: <-SND[FF-E6-E2E2-88-4596-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.14100]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:38:655 CTIOS1-ctios Trace: <-SND[37096][agent.5000.14100]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:38:655 CTIOS1-ctios Trace: <-SND[37096][agent.5000.14100]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:655 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.14100]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:655 CTIOS1-ctios Trace: >>CG:[agent.5000.14100]:eSetAgentStateConf(UniqObjID:agent.5000.14100 MsgID:eSetAgentStateConf TgtCILClntID:FF-E6-E2E2-88-4596-dotNET_Sess(31914638)_EvtThd(4)) 18:37:38:655 CTIOS1-ctios Trace: <-SND[FF-E6-E2E2-88-4596-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.14100]:eSetAgentStateConf 18:37:38:702 CTIOS1-ctios Trace: >>CG:[call.5000.46855427.42626]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.46855427.42626 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)) 18:37:38:702 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.46855427.42626]. 18:37:38:703 CTIOS1-ctios Trace: >>CG:[call.5000.46855410.42539]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.46855410.42539 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)) 18:37:38:703 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.46855410.42539]. 18:37:38:716 CTIOS1-ctios Trace: ->RCV[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4) a=48721][agent.5000.48721]:eSetAgentStateRequest(eAvailable) 18:37:38:776 CTIOS1-ctios Trace: >>CG:[agent.5000.48721]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11030 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42190 AGID:48721 AGInstr:42190 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48721 AGAvailStatus:1) 18:37:38:776 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:38:776 CTIOS1-ctios Trace: <-SND[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:38:776 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:776 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:777 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:777 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:777 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:777 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:777 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:38:777 CTIOS1-ctios Trace: >>CG:[agent.5000.48721]:eSetAgentStateConf(UniqObjID:agent.5000.48721 MsgID:eSetAgentStateConf TgtCILClntID:GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)) 18:37:38:777 CTIOS1-ctios Trace: <-SND[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:eSetAgentStateConf 18:37:38:793 CTIOS1-ctios Trace: [call.5000.198845476] Found CallConnection(21176.0) for device 21176. 18:37:38:856 CTIOS1-ctios Trace: [call.5000.198845476] Found CallConnection(21176.0) for device 21176. 18:37:38:964 CTIOS1-ctios Trace: >>CG:[agent.5000.11108]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7932 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51119 AGID:11108 AGInstr:51119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.11108 AGAvailStatus:1) 18:37:38:964 CTIOS1-ctios Trace: >>CG:[call.5000.46855782]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855782 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51119 ConnDevID:51119 MsgID:eCallBeginEvent DvrKey:call.5000.46855782 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105058))) 18:37:38:965 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855782 18:37:38:965 CTIOS1-ctios Trace: >>CG:[call.5000.46855782]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855782 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51119 CallngDevID:51119 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855782) 18:37:38:965 CTIOS1-ctios Trace: [call.5000.46855782] CallConnection(51119.0) found DeviceID(51119) AgentID(11108). 18:37:38:965 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:38:965 CTIOS1-ctios Trace: Added CallConnection(51119.0). 18:37:38:965 CTIOS1-ctios Trace: [call.5000.46855782]::CreateCallConnection(): CallConnection(51119.0) created successfully. 18:37:38:965 CTIOS1-ctios Trace: >>CG:[agent.5000.11108]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7932 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51119 AGID:11108 AGInstr:51119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.11108 AGAvailStatus:0) 18:37:38:965 CTIOS1-ctios Trace: <-SND[37096][agent.5000.11108]:eAgentStateEvent(eTalking),Msk(0) 18:37:38:965 CTIOS1-ctios Trace: <-SND[FF-H1-PC-1904-3092][agent.5000.11108]:eAgentStateEvent(eTalking),Msk(0) 18:37:38:965 CTIOS1-ctios Trace: <-SND[37096][agent.5000.11108]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:38:965 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.11108]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:38:965 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855782.51119]:eCallBeginEvent,Msk(bf0002) 18:37:38:965 CTIOS1-ctios Trace: <-SND[FF-H1-PC-1904-3092][call.5000.46855782.51119]:eCallBeginEvent,Msk(bf0002) 18:37:38:965 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855782.51119]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:38:965 CTIOS1-ctios Trace: <-SND[FF-H1-PC-1904-3092][call.5000.46855782.51119]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:38:965 CTIOS1-ctios Trace: <-SND[37096][agent.5000.11108]:eAgentStateEvent(eTalking),Msk(0) 18:37:38:965 CTIOS1-ctios Trace: <-SND[FF-H1-PC-1904-3092][agent.5000.11108]:eAgentStateEvent(eTalking),Msk(0) 18:37:38:965 CTIOS1-ctios Trace: <-SND[37096][agent.5000.11108]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:38:966 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.11108]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:39:005 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845476.21176]:eSetCallDataRequest 18:37:39:008 CTIOS1-ctios Trace: [call.5000.154709853] Found CallConnection(21048.0) for device 21048. 18:37:39:008 CTIOS1-ctios Trace: [call.5000.154709853] Found CallConnection(21048.0) for device 21048. 18:37:39:009 CTIOS1-ctios Trace: >>CG:[call.5000.154709853]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709853 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21048 RelDevID:21048 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709853) 18:37:39:009 CTIOS1-ctios Trace: >>CG:[call.5000.154709853]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709853 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2132594605 RelDevID:2132594605 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709853) 18:37:39:009 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709853.2132594605]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:39:010 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709853.21048]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:39:010 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709853.2132594605]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:39:010 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709853.21048]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:39:010 CTIOS1-ctios Trace: >>CG:[call.5000.154709853]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709853 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2132594605 MsgID:eCallClearedEvent DvrKey:call.5000.154709853) 18:37:39:010 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709853.2132594605]:eCallClearedEvent,Msk(3f0000) 18:37:39:010 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709853.21048]:eCallClearedEvent,Msk(3f0000) 18:37:39:010 CTIOS1-ctios Trace: >>CG:[agent.5000.9557]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:623 SGID:6069 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9373 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21048 AGID:9557 AGInstr:21048 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9557 AGAvailStatus:0) 18:37:39:010 CTIOS1-ctios Trace: [agent.5000.9557]: Current Wrapup Mode = 3 18:37:39:010 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9557]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:39:065 CTIOS1-ctios Trace: >>CG:[call.5000.198845476.21176]:eSetCallDataConf(UniqObjID:call.5000.198845476.21176 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:39:159 CTIOS1-ctios Trace: [call.5000.198845404] Found CallConnection(21140.0) for device 21140. 18:37:39:160 CTIOS1-ctios Trace: [call.5000.198845404] Found CallConnection(21140.0) for device 21140. 18:37:39:190 CTIOS1-ctios Trace: >>CG:[agent.5000.9530]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:510 SGID:5423 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:8991 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21140 AGID:9530 AGInstr:21140 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9530 AGAvailStatus:0) 18:37:39:190 CTIOS1-ctios Trace: >>CG:[call.5000.198845404]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:198845404 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:21140 HldgDevID:21140 MsgID:eCallHeldEvent DvrKey:call.5000.198845404) 18:37:39:190 CTIOS1-ctios Trace: [call.5000.198845404] Found CallConnection(21140.0). 18:37:39:190 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9530]:eAgentStateEvent(eHold),Msk(0) 18:37:39:190 CTIOS1-ctios Trace: <-SND[FD5-237-8F4B-6956-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9530]:eAgentStateEvent(eHold),Msk(0) 18:37:39:190 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9530]:Monitored eAgentStateEvent(eHold),Msk(0) 18:37:39:190 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845404.3463888188]: eCallHeldEvent,Msk(bf0126) 18:37:39:190 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845404.21140]: eCallHeldEvent,Msk(bf000a) 18:37:39:190 CTIOS1-ctios Trace: <-SND[FD5-237-8F4B-6956-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845404.21140]: eCallHeldEvent,Msk(bf000a) 18:37:39:215 CTIOS1-ctios Trace: >>CG:[call.5000.46855782]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855782 CallTyp:10 ConnDevIDTyp:0 NewConnCID:46855782 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:903328144446 ConnDevID:51119 NewConnDevID:51119 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855782) 18:37:39:215 CTIOS1-ctios Trace: >>CG:[call.5000.46855782]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855782 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51119 CallngDevID:51119 CalldDevID:903328144446 MsgID:eCallOriginatedEvent DvrKey:call.5000.46855782) 18:37:39:215 CTIOS1-ctios Trace: [call.5000.46855782] Found CallConnection(51119.0) for device 51119. 18:37:39:215 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855782.51119]:eCallDataUpdateEvent,Msk(bf0002) 18:37:39:215 CTIOS1-ctios Trace: <-SND[FF-H1-PC-1904-3092][call.5000.46855782.51119]:eCallDataUpdateEvent,Msk(bf0002) 18:37:39:215 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855782.51119]:eCallOriginatedEvent,Msk(bf0002) 18:37:39:215 CTIOS1-ctios Trace: <-SND[FF-H1-PC-1904-3092][call.5000.46855782.51119]:eCallOriginatedEvent,Msk(bf0002) 18:37:39:249 CTIOS1-ctios Trace: [call.5000.198845333] Found CallConnection(21193.0) for device 21193. 18:37:39:251 CTIOS1-ctios Trace: [call.5000.198845333] Found CallConnection(21193.0) for device 21193. 18:37:39:251 CTIOS1-ctios Trace: >>CG:[call.5000.198845333]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845333 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21193 RelDevID:21193 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845333) 18:37:39:251 CTIOS1-ctios Trace: >>CG:[call.5000.198845333]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845333 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:463515630 RelDevID:463515630 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845333) 18:37:39:251 CTIOS1-ctios Trace: >>CG:[call.5000.198845333]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845333 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:463515630 MsgID:eCallClearedEvent DvrKey:call.5000.198845333) 18:37:39:251 CTIOS1-ctios Trace: >>CG:[agent.5000.36198]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:501 SGID:5044 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9671 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21193 AGID:36198 AGInstr:21193 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36198 AGAvailStatus:0) 18:37:39:251 CTIOS1-ctios Trace: [agent.5000.36198]: Current Wrapup Mode = 3 18:37:39:251 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845333.463515630]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:39:251 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845333.21193]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:39:251 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845333.463515630]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:39:251 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845333.21193]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:39:251 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845333.463515630]:eCallClearedEvent,Msk(3f0000) 18:37:39:252 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845333.21193]:eCallClearedEvent,Msk(3f0000) 18:37:39:252 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:39:252 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:39:345 CTIOS1-ctios Trace: >>CG:[call.5000.46855782]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855782 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46855782 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51119 NewConnDevID:51119 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855782) 18:37:39:345 CTIOS1-ctios Trace: >>CG:[call.5000.46855782]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:46855782 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:903328144446 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.46855782 Trnk#:0 TrnkGrp#:0) 18:37:39:345 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855782.51119]:eCallDataUpdateEvent,Msk(bf0002) 18:37:39:345 CTIOS1-ctios Trace: <-SND[FF-H1-PC-1904-3092][call.5000.46855782.51119]:eCallDataUpdateEvent,Msk(bf0002) 18:37:39:345 CTIOS1-ctios Trace: <-SND[FF-H1-PC-1904-3092][call.5000.46855782.51119]:eCallReachedNetworkEvent,Msk(bf0002) 18:37:39:345 CTIOS1-ctios Trace: [call.5000.46855782] Found CallConnection(51119.0) for device 51119. 18:37:39:376 CTIOS1-ctios Trace: [call.5000.46855782] Found CallConnection(51119.0) for device 51119. 18:37:39:433 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:201 SVCID:5006 SG#:301 SGID:5012 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42116 ANI:0514840848 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206664 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206664 RCallKeySeq#:1 CallTypIDTag:5003 PreCallIIDTag:7989964) 18:37:39:464 CTIOS1-ctios Trace: >>CG:[agent.5000.42715]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9712 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42116 AGID:42715 AGInstr:42116 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42715 AGAvailStatus:0) 18:37:39:465 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42715]:eAgentStateEvent(eReserved),Msk(0) 18:37:39:465 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42715]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:39:465 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42715]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:39:465 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42715]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:39:465 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42715]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:39:465 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42715]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:39:465 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42715]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:39:465 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42715]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:39:495 CTIOS1-ctios Trace: >>CG:[call.5000.46855783]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855783 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0514840848 DNIS:42116 Dialed#:45233 ConnDevID:0514840848 RCallKeyDay:151314 RCallKeyCID:206664 MsgID:eCallBeginEvent DvrKey:call.5000.46855783 ecc:(...) ICMEntUniqID:icm.151314.206664 RCallKeySeq#:2) 18:37:39:495 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855783 18:37:39:495 CTIOS1-ctios Trace: >>CG:[call.5000.46855783]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855783 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0514840848 AlrtgDevID:(null) CallngDevID:0514840848 CalldDevID:42116 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855783 Trnk#:0 TrnkGrp#:0) 18:37:39:495 CTIOS1-ctios Trace: [call.5000.46855783]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0514840848. 18:37:39:495 CTIOS1-ctios Trace: CallConnection(0514840848.1) created AgentObject (Device) for DeviceID(0514840848). 18:37:39:495 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:39:495 CTIOS1-ctios Trace: Added CallConnection(0514840848.1). 18:37:39:495 CTIOS1-ctios Trace: [call.5000.46855783]::CreateCallConnection(): CallConnection(0514840848.1) created successfully. 18:37:39:496 CTIOS1-ctios Trace: >>CG:[call.5000.46855783]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855783 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:301 SGID:5012 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0514840848 AlrtgDevID:42116 CallngDevID:0514840848 CalldDevID:42116 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855783 Trnk#:0 TrnkGrp#:0) 18:37:39:496 CTIOS1-ctios Trace: [call.5000.46855783] Found CallConnection(0514840848.1) for device 0514840848. 18:37:39:496 CTIOS1-ctios Trace: [call.5000.46855783]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42116. 18:37:39:496 CTIOS1-ctios Trace: [call.5000.46855783] CallConnection(0514840848.1) found DeviceID(42116) AgentID(42715). 18:37:39:496 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:39:496 CTIOS1-ctios Trace: Added CallConnection(0514840848.1). 18:37:39:496 CTIOS1-ctios Trace: [call.5000.46855783]::CreateCallConnection(): CallConnection(0514840848.1) created successfully. 18:37:39:496 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855783.0514840848]:eCallBeginEvent 18:37:39:496 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855783.0514840848]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:39:496 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855783.42116]:eCallBeginEvent 18:37:39:496 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855783.0514840848]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:39:496 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855783.42116]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:39:526 CTIOS1-ctios Trace: ->RCV[GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4) a=3035][agent.5000.3035]:eSetAgentStateRequest(eNotReady) 18:37:39:568 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:37:39:569 CTIOS1-ctios Trace: >>CG:[call.5000.46855784]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855784 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46855784 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105059))) 18:37:39:569 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855784 18:37:39:569 CTIOS1-ctios Trace: >>CG:[call.5000.46855784]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855784 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855784) 18:37:39:569 CTIOS1-ctios Trace: [call.5000.46855784] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:37:39:569 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:39:569 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:37:39:569 CTIOS1-ctios Trace: [call.5000.46855784]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:37:39:569 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:37:39:569 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:39:569 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:39:569 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:39:569 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:39:569 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:39:569 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:39:569 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:39:570 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855784.42062]:eCallBeginEvent,Msk(bf0002) 18:37:39:570 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855784.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:39:570 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:37:39:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:37:39:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:39:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:39:571 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:39:571 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:39:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:39:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:39:571 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:39:675 CTIOS1-ctios Trace: >>CG:[agent.5000.3035]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5494 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42177 AGID:3035 AGInstr:42177 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3035 AGAvailStatus:0) 18:37:39:675 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:39:675 CTIOS1-ctios Trace: <-SND[GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:39:675 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:39:675 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:39:675 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:39:675 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:39:676 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:39:676 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:39:676 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:39:676 CTIOS1-ctios Trace: >>CG:[agent.5000.3035]:eSetAgentStateConf(UniqObjID:agent.5000.3035 MsgID:eSetAgentStateConf TgtCILClntID:GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4)) 18:37:39:676 CTIOS1-ctios Trace: <-SND[GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:eSetAgentStateConf 18:37:39:742 CTIOS1-ctios Trace: >>CG:[call.5000.46855784]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855784 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855784) 18:37:39:743 CTIOS1-ctios Trace: >>CG:[call.5000.46855784]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855784 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46855784) 18:37:39:743 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855784.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:39:743 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855784.42062]:eCallClearedEvent,Msk(3f0000) 18:37:39:744 CTIOS1-ctios Trace: >>CG:[call.5000.46855784]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855784 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46855784) 18:37:39:744 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:37:39:744 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855784 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:39:744 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:37:39:744 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855784.42062]:eCallEndEvent 18:37:39:744 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:39:745 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:39:745 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:39:745 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:39:745 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:39:745 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:39:745 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:39:745 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:39:775 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32371203 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4274 LogdOnTimeTdy:16776 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2739 LogdOnTimeSess:4643 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:312 IntCallsTimeSess:106 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:322 IntCallsTimeTdy:108 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:37:39:880 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207181 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207181 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990782) 18:37:39:882 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207182 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207182 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990783) 18:37:39:885 CTIOS1-ctios Trace: ->RCV[GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4) a=3035][agent.5000.3035]:eSetAgentStateRequest(eAvailable) 18:37:39:911 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:39:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:39:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:39:911 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:39:913 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:39:914 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:39:914 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:39:914 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:39:946 CTIOS1-ctios Trace: >>CG:[agent.5000.3035]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5494 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42177 AGID:3035 AGInstr:42177 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3035 AGAvailStatus:1) 18:37:39:946 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:39:946 CTIOS1-ctios Trace: <-SND[GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:39:946 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:39:946 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:39:946 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:39:946 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:39:946 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:39:947 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:39:947 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:39:947 CTIOS1-ctios Trace: >>CG:[agent.5000.3035]:eSetAgentStateConf(UniqObjID:agent.5000.3035 MsgID:eSetAgentStateConf TgtCILClntID:GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4)) 18:37:39:947 CTIOS1-ctios Trace: <-SND[GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:eSetAgentStateConf 18:37:40:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420776]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420776 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41336 ConnDevID:41336 MsgID:eCallBeginEvent DvrKey:call.5000.2131420776) 18:37:40:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420776]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420776 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41336 CallngDevID:41336 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420776) 18:37:40:035 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420776 18:37:40:035 CTIOS1-ctios Trace: [call.5000.2131420776] CallConnection(41336.0) found DeviceID(41336) AgentID(). 18:37:40:035 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:40:035 CTIOS1-ctios Trace: Added CallConnection(41336.0). 18:37:40:035 CTIOS1-ctios Trace: [call.5000.2131420776]::CreateCallConnection(): CallConnection(41336.0) created successfully. 18:37:40:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420776.41336]:eCallBeginEvent,Msk(bf0002) 18:37:40:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420776.41336]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:40:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420776]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420776 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420776 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41336 NewConnDevID:41336 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420776) 18:37:40:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420776]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420776 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41336 CallngDevID:41336 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420776) 18:37:40:037 CTIOS1-ctios Trace: [call.5000.2131420776] Found CallConnection(41336.0) for device 41336. 18:37:40:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420776.41336]:eCallDataUpdateEvent,Msk(bf0002) 18:37:40:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420776.41336]:eCallOriginatedEvent,Msk(bf0002) 18:37:40:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420776]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420776 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420776 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41336 NewConnDevID:41336 RCallKeyDay:151314 RCallKeyCID:207181 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420776 ICMEntUniqID:icm.151314.207181 RCallKeySeq#:1) 18:37:40:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420776]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420776 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41336 AlrtgDevID: CallngDevID:41336 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420776 Trnk#:0 TrnkGrp#:0) 18:37:40:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420776]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420776 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41336 AlrtgDevID:51023 CallngDevID:41336 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420776 Trnk#:0 TrnkGrp#:0) 18:37:40:038 CTIOS1-ctios Trace: [call.5000.2131420776] Found CallConnection(41336.0) for device 41336. 18:37:40:038 CTIOS1-ctios Trace: [call.5000.2131420776] Found CallConnection(41336.0) for device 41336. 18:37:40:038 CTIOS1-ctios Trace: [call.5000.2131420776]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:40:038 CTIOS1-ctios Trace: [call.5000.2131420776] CallConnection(41336.0) found DeviceID(51023) AgentID(33632). 18:37:40:038 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:40:038 CTIOS1-ctios Trace: Added CallConnection(41336.0). 18:37:40:038 CTIOS1-ctios Trace: [call.5000.2131420776]::CreateCallConnection(): CallConnection(41336.0) created successfully. 18:37:40:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420776.41336]:eCallDataUpdateEvent,Msk(bf0002) 18:37:40:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420776.41336]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:40:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420776.51023]:eCallBeginEvent 18:37:40:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420776.41336]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:40:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420776.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:40:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420776]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420776 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420776 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41336 NewConnDevID:41336 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420776 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105059))) 18:37:40:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420776.41336]:eCallDataUpdateEvent,Msk(bf0002) 18:37:40:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420776.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:40:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420776]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420776 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41336 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420776 Trnk#:0 TrnkGrp#:0) 18:37:40:039 CTIOS1-ctios Trace: [call.5000.2131420776] Found CallConnection(41336.0). 18:37:40:039 CTIOS1-ctios Trace: [call.5000.2131420776] Found CallConnection(41336.0). 18:37:40:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420776.41336]:eCallEstablishedEvent,Msk(bf01a6) 18:37:40:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420776.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:40:040 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:40:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420776]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420776 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420776) 18:37:40:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:40:040 CTIOS1-ctios Trace: [call.5000.2131420776] Found CallConnection(51023.0). 18:37:40:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:40:040 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:40:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420776.41336]: eCallHeldEvent,Msk(bf0126) 18:37:40:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420776.51023]: eCallHeldEvent,Msk(bf000a) 18:37:40:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420777]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420777 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41337 ConnDevID:41337 MsgID:eCallBeginEvent DvrKey:call.5000.2131420777) 18:37:40:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420777]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420777 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41337 CallngDevID:41337 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420777) 18:37:40:042 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420777 18:37:40:042 CTIOS1-ctios Trace: [call.5000.2131420777] CallConnection(41337.0) found DeviceID(41337) AgentID(). 18:37:40:042 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:40:042 CTIOS1-ctios Trace: Added CallConnection(41337.0). 18:37:40:042 CTIOS1-ctios Trace: [call.5000.2131420777]::CreateCallConnection(): CallConnection(41337.0) created successfully. 18:37:40:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420777.41337]:eCallBeginEvent,Msk(bf0002) 18:37:40:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420777.41337]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:40:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420777]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420777 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420777 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41337 NewConnDevID:41337 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420777) 18:37:40:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420777]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420777 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41337 CallngDevID:41337 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420777) 18:37:40:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420777.41337]:eCallDataUpdateEvent,Msk(bf0002) 18:37:40:043 CTIOS1-ctios Trace: [call.5000.2131420777] Found CallConnection(41337.0) for device 41337. 18:37:40:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420777.41337]:eCallOriginatedEvent,Msk(bf0002) 18:37:40:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420777]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420777 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420777 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41337 NewConnDevID:41337 RCallKeyDay:151314 RCallKeyCID:207182 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420777 ICMEntUniqID:icm.151314.207182 RCallKeySeq#:1) 18:37:40:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420777.41337]:eCallDataUpdateEvent,Msk(bf0002) 18:37:40:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420777]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420777 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41337 AlrtgDevID: CallngDevID:41337 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420777 Trnk#:0 TrnkGrp#:0) 18:37:40:044 CTIOS1-ctios Trace: [call.5000.2131420777] Found CallConnection(41337.0) for device 41337. 18:37:40:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420777]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420777 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41337 AlrtgDevID:51044 CallngDevID:41337 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420777 Trnk#:0 TrnkGrp#:0) 18:37:40:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420777.41337]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:40:044 CTIOS1-ctios Trace: [call.5000.2131420777] Found CallConnection(41337.0) for device 41337. 18:37:40:044 CTIOS1-ctios Trace: [call.5000.2131420777]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:40:044 CTIOS1-ctios Trace: [call.5000.2131420777] CallConnection(41337.0) found DeviceID(51044) AgentID(05230). 18:37:40:044 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:40:044 CTIOS1-ctios Trace: Added CallConnection(41337.0). 18:37:40:044 CTIOS1-ctios Trace: [call.5000.2131420777]::CreateCallConnection(): CallConnection(41337.0) created successfully. 18:37:40:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420777.51044]:eCallBeginEvent 18:37:40:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420777.41337]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:40:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420777.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:40:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420777]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420777 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420777 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41337 NewConnDevID:41337 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420777 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105059))) 18:37:40:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420777]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420777 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41337 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420777 Trnk#:0 TrnkGrp#:0) 18:37:40:045 CTIOS1-ctios Trace: [call.5000.2131420777] Found CallConnection(41337.0). 18:37:40:045 CTIOS1-ctios Trace: [call.5000.2131420777] Found CallConnection(41337.0). 18:37:40:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420777.41337]:eCallDataUpdateEvent,Msk(bf0002) 18:37:40:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420777.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:40:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420777.41337]:eCallEstablishedEvent,Msk(bf01a6) 18:37:40:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420777.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:40:046 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:40:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420777]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420777 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420777) 18:37:40:046 CTIOS1-ctios Trace: [call.5000.2131420777] Found CallConnection(51044.0). 18:37:40:046 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:40:046 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:40:046 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:40:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420777.41337]: eCallHeldEvent,Msk(bf0126) 18:37:40:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420777.51044]: eCallHeldEvent,Msk(bf000a) 18:37:40:094 CTIOS1-ctios Trace: >>CG:[agent.5000.4136]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6735 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42541 AGID:4136 AGInstr:42541 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.4136 AGAvailStatus:1) 18:37:40:094 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4136]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:40:094 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4136]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:40:094 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4136]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:40:100 CTIOS1-ctios Trace: >>CG:[call.5000.2131420776]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420776 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420776 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41336 NewConnDevID:41336 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420776 ecc:(...)) 18:37:40:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420776.41336]:eCallDataUpdateEvent,Msk(bf0126) 18:37:40:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420776.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:40:106 CTIOS1-ctios Trace: >>CG:[call.5000.2131420777]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420777 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420777 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41337 NewConnDevID:41337 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420777 ecc:(...)) 18:37:40:106 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420777.41337]:eCallDataUpdateEvent,Msk(bf0126) 18:37:40:107 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420777.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:40:234 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:619 SVCID:6091 SG#:621 SGID:6071 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:21263 ANI:3331392913 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206820 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206820 RCallKeySeq#:1 CallTypIDTag:5115 PreCallIIDTag:7990199) 18:37:40:247 CTIOS1-ctios Trace: >>CG:[call.5000.46855651]:eCallFailedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855651 ConnDevIDTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 FailDevTyp:0 MonID:0 ConnDevID:51041 CalldDevID:(null) FailDevID:51041 MsgID:eCallFailedEvent DvrKey:call.5000.46855651) 18:37:40:247 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855651.51041]:eCallFailedEvent,Msk(bc0002) 18:37:40:264 CTIOS1-ctios Trace: >>CG:[agent.5000.9105]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7701 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21263 AGID:9105 AGInstr:21263 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9105 AGAvailStatus:0) 18:37:40:265 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9105]:eAgentStateEvent(eReserved),Msk(0) 18:37:40:265 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9105]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:40:337 CTIOS1-ctios Trace: >>CG:[call.5000.2131420777]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420777 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420777) 18:37:40:337 CTIOS1-ctios Trace: >>CG:[call.5000.2131420777]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420777 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41337 RelDevID:41337 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420777) 18:37:40:337 CTIOS1-ctios Trace: >>CG:[call.5000.2131420777]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420777 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41337 MsgID:eCallClearedEvent DvrKey:call.5000.2131420777) 18:37:40:337 CTIOS1-ctios Trace: >>CG:[call.5000.2131420777]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420777 ConnDevIDTyp:0 ConnDevID:41337 MsgID:eCallEndEvent DvrKey:call.5000.2131420777) 18:37:40:337 CTIOS1-ctios Trace: Removed CallConnection(41337.0). 18:37:40:337 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:40:338 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420777.41337]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:40:338 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420777.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:40:338 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420777 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:40:338 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420777.41337]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:40:338 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:40:338 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420777.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:40:338 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420777.41337]:eCallClearedEvent,Msk(3f0000) 18:37:40:338 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420777.51044]:eCallClearedEvent,Msk(3f0000) 18:37:40:338 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420777.41337]:eCallEndEvent 18:37:40:338 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420777.51044]:eCallEndEvent 18:37:40:338 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:40:338 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:40:338 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:40:349 CTIOS1-ctios Trace: >>CG:[call.5000.198845481]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845481 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:3331392913 DNIS:21263 Dialed#:45433 ConnDevID:3331392913 RCallKeyDay:151314 RCallKeyCID:206820 MsgID:eCallBeginEvent DvrKey:call.5000.198845481 ecc:(...) ICMEntUniqID:icm.151314.206820 RCallKeySeq#:2) 18:37:40:349 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845481 18:37:40:349 CTIOS1-ctios Trace: >>CG:[call.5000.198845481]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845481 ConnDevIDTyp:1 SVC#:619 SVCID:6091 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3331392913 AlrtgDevID:(null) CallngDevID:3331392913 CalldDevID:21263 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845481 Trnk#:0 TrnkGrp#:0) 18:37:40:349 CTIOS1-ctios Trace: [call.5000.198845481]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3331392913. 18:37:40:349 CTIOS1-ctios Trace: CallConnection(3331392913.1) created AgentObject (Device) for DeviceID(3331392913). 18:37:40:349 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:40:349 CTIOS1-ctios Trace: Added CallConnection(3331392913.1). 18:37:40:349 CTIOS1-ctios Trace: [call.5000.198845481]::CreateCallConnection(): CallConnection(3331392913.1) created successfully. 18:37:40:349 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845481.3331392913]:eCallBeginEvent 18:37:40:349 CTIOS1-ctios Trace: >>CG:[call.5000.198845481]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845481 ConnDevIDTyp:1 SVC#:619 SVCID:6091 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:621 SGID:6071 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3331392913 AlrtgDevID:21263 CallngDevID:3331392913 CalldDevID:21263 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845481 Trnk#:0 TrnkGrp#:0) 18:37:40:349 CTIOS1-ctios Trace: [call.5000.198845481] Found CallConnection(3331392913.1) for device 3331392913. 18:37:40:349 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845481.3331392913]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:40:349 CTIOS1-ctios Trace: [call.5000.198845481]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21263. 18:37:40:349 CTIOS1-ctios Trace: [call.5000.198845481] CallConnection(3331392913.1) found DeviceID(21263) AgentID(9105). 18:37:40:349 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:40:350 CTIOS1-ctios Trace: Added CallConnection(3331392913.1). 18:37:40:350 CTIOS1-ctios Trace: [call.5000.198845481]::CreateCallConnection(): CallConnection(3331392913.1) created successfully. 18:37:40:350 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845481.21263]:eCallBeginEvent 18:37:40:350 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845481.3331392913]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:40:350 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845481.21263]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:40:371 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32371205 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5090 LogdOnTimeTdy:9393 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:265 LogdOnTimeSess:648 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:40:417 CTIOS1-ctios Trace: ->RCV[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4) a=48630][agent.5000.48630]:eSetAgentStateRequest(eNotReady) 18:37:40:507 CTIOS1-ctios Trace: >>CG:[agent.5000.42715]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9712 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42116 AGID:42715 AGInstr:42116 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42715 AGAvailStatus:0) 18:37:40:507 CTIOS1-ctios Trace: >>CG:[call.5000.46855783]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855783 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855783 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0514840848 NewConnDevID:0514840848 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855783 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105060))) 18:37:40:508 CTIOS1-ctios Trace: >>CG:[call.5000.46855783]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855783 ConnDevIDTyp:0 SVC#:201 SVCID:5006 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:301 SGID:5012 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42116 CallngDevID:0514840848 CalldDevID:42116 LstRedirDevID:(null) AnsDevID:42116 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855783 Trnk#:0 TrnkGrp#:0) 18:37:40:508 CTIOS1-ctios Trace: [call.5000.46855783] Found CallConnection(0514840848.1). 18:37:40:508 CTIOS1-ctios Trace: [call.5000.46855783] Found CallConnection(0514840848.1). 18:37:40:508 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42715]:eAgentStateEvent(eTalking),Msk(0) 18:37:40:508 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42715]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:40:508 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42715]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:40:508 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42715]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:40:508 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42715]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:40:508 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42715]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:40:508 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42715]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:40:508 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42715]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:40:508 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855783.0514840848]:eCallDataUpdateEvent,Msk(bf0002) 18:37:40:509 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855783.42116]:eCallDataUpdateEvent,Msk(3f0001) 18:37:40:509 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855783.0514840848]:eCallEstablishedEvent,Msk(bf01a6) 18:37:40:509 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855783.42116]:eCallEstablishedEvent,Msk(bf01a6) 18:37:40:510 CTIOS1-ctios Trace: >>CG:[call.5000.2131420776]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420776 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420776) 18:37:40:510 CTIOS1-ctios Trace: >>CG:[call.5000.2131420776]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420776 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41336 RelDevID:41336 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420776) 18:37:40:510 CTIOS1-ctios Trace: >>CG:[call.5000.2131420776]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420776 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41336 MsgID:eCallClearedEvent DvrKey:call.5000.2131420776) 18:37:40:510 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420776.41336]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:40:510 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420776.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:40:510 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420776.41336]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:40:511 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420776.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:40:511 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420776.41336]:eCallClearedEvent,Msk(3f0000) 18:37:40:511 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420776.51023]:eCallClearedEvent,Msk(3f0000) 18:37:40:511 CTIOS1-ctios Trace: >>CG:[call.5000.2131420776]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420776 ConnDevIDTyp:0 ConnDevID:41336 MsgID:eCallEndEvent DvrKey:call.5000.2131420776) 18:37:40:512 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:40:512 CTIOS1-ctios Trace: Removed CallConnection(41336.0). 18:37:40:512 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:40:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420776.41336]:eCallEndEvent 18:37:40:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420776.51023]:eCallEndEvent 18:37:40:512 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420776 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:40:512 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:40:512 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:40:512 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:40:543 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32371207 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5925 LogdOnTimeTdy:9299 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5925 LogdOnTimeSess:9299 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:40:571 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42243 AGID:48630 AGInstr:42243 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48630 AGAvailStatus:0) 18:37:40:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:40:571 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:40:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:40:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:40:571 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:40:571 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:40:572 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:40:572 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:40:572 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:40:572 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eSetAgentStateConf(UniqObjID:agent.5000.48630 MsgID:eSetAgentStateConf TgtCILClntID:GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)) 18:37:40:572 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eSetAgentStateConf 18:37:40:709 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:201 SVCID:5006 SG#:301 SGID:5012 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42238 ANI:04235230988 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207017 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207017 RCallKeySeq#:1 CallTypIDTag:5003 PreCallIIDTag:7990522) 18:37:40:709 CTIOS1-ctios Trace: <-SND[GJ8-20-BB51-3144-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:40:740 CTIOS1-ctios Trace: >>CG:[agent.5000.48452]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10516 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42238 AGID:48452 AGInstr:42238 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48452 AGAvailStatus:0) 18:37:40:740 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48452]:eAgentStateEvent(eReserved),Msk(0) 18:37:40:740 CTIOS1-ctios Trace: <-SND[GJ8-20-BB51-3144-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48452]:eAgentStateEvent(eReserved),Msk(0) 18:37:40:740 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48452]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:40:740 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48452]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:40:740 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48452]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:40:740 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48452]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:40:740 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48452]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:40:740 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48452]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:40:741 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48452]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:40:764 CTIOS1-ctios Trace: >>CG:[call.5000.46855785]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855785 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:04235230988 DNIS:42238 Dialed#:45233 ConnDevID:04235230988 RCallKeyDay:151314 RCallKeyCID:207017 MsgID:eCallBeginEvent DvrKey:call.5000.46855785 ecc:(...) ICMEntUniqID:icm.151314.207017 RCallKeySeq#:2) 18:37:40:764 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855785 18:37:40:764 CTIOS1-ctios Trace: >>CG:[call.5000.46855785]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855785 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:04235230988 AlrtgDevID:(null) CallngDevID:04235230988 CalldDevID:42238 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855785 Trnk#:0 TrnkGrp#:0) 18:37:40:764 CTIOS1-ctios Trace: [call.5000.46855785]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 04235230988. 18:37:40:764 CTIOS1-ctios Trace: CallConnection(04235230988.1) created AgentObject (Device) for DeviceID(04235230988). 18:37:40:764 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:40:764 CTIOS1-ctios Trace: Added CallConnection(04235230988.1). 18:37:40:764 CTIOS1-ctios Trace: [call.5000.46855785]::CreateCallConnection(): CallConnection(04235230988.1) created successfully. 18:37:40:765 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855785.04235230988]:eCallBeginEvent 18:37:40:765 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855785.04235230988]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:40:767 CTIOS1-ctios Trace: >>CG:[call.5000.46855785]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855785 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:301 SGID:5012 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:04235230988 AlrtgDevID:42238 CallngDevID:04235230988 CalldDevID:42238 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855785 Trnk#:0 TrnkGrp#:0) 18:37:40:767 CTIOS1-ctios Trace: [call.5000.46855785] Found CallConnection(04235230988.1) for device 04235230988. 18:37:40:767 CTIOS1-ctios Trace: [call.5000.46855785]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42238. 18:37:40:767 CTIOS1-ctios Trace: [call.5000.46855785] CallConnection(04235230988.1) found DeviceID(42238) AgentID(48452). 18:37:40:767 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:40:767 CTIOS1-ctios Trace: Added CallConnection(04235230988.1). 18:37:40:767 CTIOS1-ctios Trace: [call.5000.46855785]::CreateCallConnection(): CallConnection(04235230988.1) created successfully. 18:37:40:767 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855785.42238]:eCallBeginEvent 18:37:40:768 CTIOS1-ctios Trace: <-SND[GJ8-20-BB51-3144-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855785.42238]:eCallBeginEvent 18:37:40:768 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855785.04235230988]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:40:768 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855785.42238]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:40:768 CTIOS1-ctios Trace: <-SND[GJ8-20-BB51-3144-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855785.42238]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:40:796 CTIOS1-ctios Trace: [call.5000.46855230] Found CallConnection(42076.0) for device 42076. 18:37:40:796 CTIOS1-ctios Trace: [call.5000.46855230] Found CallConnection(42076.0) for device 42076. 18:37:40:799 CTIOS1-ctios Trace: >>CG:[call.5000.46855230]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855230 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42076 RelDevID:42076 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855230) 18:37:40:799 CTIOS1-ctios Trace: >>CG:[call.5000.46855230]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855230 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0537544693 RelDevID:0537544693 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855230) 18:37:40:799 CTIOS1-ctios Trace: >>CG:[call.5000.46855230]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855230 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0537544693 MsgID:eCallClearedEvent DvrKey:call.5000.46855230) 18:37:40:799 CTIOS1-ctios Trace: >>CG:[agent.5000.41851]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:8945 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42076 AGID:41851 AGInstr:42076 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41851 AGAvailStatus:0) 18:37:40:799 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855230.0537544693]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:40:799 CTIOS1-ctios Trace: [agent.5000.41851]: Current Wrapup Mode = 3 18:37:40:799 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855230.42076]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:40:799 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855230.0537544693]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:40:799 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855230.42076]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:40:799 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855230.0537544693]:eCallClearedEvent,Msk(3f0000) 18:37:40:799 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855230.42076]:eCallClearedEvent,Msk(3f0000) 18:37:40:799 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41851]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:40:799 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41851]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:40:800 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41851]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:40:800 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41851]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:40:800 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41851]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:40:800 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41851]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:40:800 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41851]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:40:800 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41851]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:40:801 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:3 SVCID:9802 SG#:3 SGID:9786 SGPri:0 MonID:0 NumNamVars:13 NumNamArrs:4 MRDID:1 AGInstr:51054 ANI:0822508268 UsrToUsrInfo:(null) Dialed#:81151 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206014 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206014 RCallKeySeq#:7 CallTypIDTag:5278 PreCallIIDTag:7990474) 18:37:40:801 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][]:eAgentPrecallEvent 18:37:40:832 CTIOS1-ctios Trace: >>CG:[agent.5000.10840]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7928 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51054 AGID:10840 AGInstr:51054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10840 AGAvailStatus:0) 18:37:40:833 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10840]:eAgentStateEvent(eReserved),Msk(0) 18:37:40:833 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][agent.5000.10840]:eAgentStateEvent(eReserved),Msk(0) 18:37:40:833 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10840]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:40:833 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10840]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:40:897 CTIOS1-ctios Trace: >>CG:[call.5000.198845482]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845482 CallTyp:2 ConnDevIDTyp:1 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 ANI:0822508268 DNIS:51054 Dialed#:81151 ConnDevID:0822508268 RCallKeyDay:151314 RCallKeyCID:206014 MsgID:eCallBeginEvent DvrKey:call.5000.198845482 ecc:(...) ICMEntUniqID:icm.151314.206014 RCallKeySeq#:8) 18:37:40:898 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845482 18:37:40:898 CTIOS1-ctios Trace: >>CG:[call.5000.198845482]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845482 ConnDevIDTyp:1 SVC#:3 SVCID:9802 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0822508268 AlrtgDevID:(null) CallngDevID:0822508268 CalldDevID:51054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845482 Trnk#:0 TrnkGrp#:0) 18:37:40:898 CTIOS1-ctios Trace: [call.5000.198845482]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0822508268. 18:37:40:898 CTIOS1-ctios Trace: CallConnection(0822508268.1) created AgentObject (Device) for DeviceID(0822508268). 18:37:40:898 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:40:898 CTIOS1-ctios Trace: Added CallConnection(0822508268.1). 18:37:40:898 CTIOS1-ctios Trace: [call.5000.198845482]::CreateCallConnection(): CallConnection(0822508268.1) created successfully. 18:37:40:898 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845482.0822508268]:eCallBeginEvent 18:37:40:898 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845482.0822508268]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:40:899 CTIOS1-ctios Trace: >>CG:[call.5000.198845482]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845482 ConnDevIDTyp:1 SVC#:3 SVCID:9802 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:3 SGID:9786 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0822508268 AlrtgDevID:51054 CallngDevID:0822508268 CalldDevID:51054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845482 Trnk#:0 TrnkGrp#:0) 18:37:40:899 CTIOS1-ctios Trace: [call.5000.198845482] Found CallConnection(0822508268.1) for device 0822508268. 18:37:40:899 CTIOS1-ctios Trace: [call.5000.198845482]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51054. 18:37:40:899 CTIOS1-ctios Trace: [call.5000.198845482] CallConnection(0822508268.1) found DeviceID(51054) AgentID(10840). 18:37:40:899 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:40:899 CTIOS1-ctios Trace: Added CallConnection(0822508268.1). 18:37:40:899 CTIOS1-ctios Trace: [call.5000.198845482]::CreateCallConnection(): CallConnection(0822508268.1) created successfully. 18:37:40:899 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845482.51054]:eCallBeginEvent 18:37:40:899 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][call.5000.198845482.51054]:eCallBeginEvent 18:37:40:899 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845482.0822508268]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:40:899 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845482.51054]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:40:899 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][call.5000.198845482.51054]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:40:920 CTIOS1-ctios Trace: ->RCV[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4) a=48630][agent.5000.48630]:eSetAgentStateRequest(eAvailable) 18:37:40:956 CTIOS1-ctios Trace: >>CG:[call.5000.198845333]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845333 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845333 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:463515630 CallWrpupData:PSTN_1218_CallDrop ,208 NewConnDevID:21193 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845333 ecc:(...)) 18:37:40:956 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845333.463515630]:eCallDataUpdateEvent 18:37:40:956 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845333.21193]:eCallDataUpdateEvent 18:37:40:981 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42243 AGID:48630 AGInstr:42243 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48630 AGAvailStatus:1) 18:37:40:981 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:40:981 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:40:981 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:40:981 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:40:982 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:40:982 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:40:982 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:40:982 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:40:982 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:40:982 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eSetAgentStateConf(UniqObjID:agent.5000.48630 MsgID:eSetAgentStateConf TgtCILClntID:GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)) 18:37:40:982 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eSetAgentStateConf 18:37:41:004 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eNotReady) 18:37:41:055 CTIOS1-ctios Trace: [call.5000.46855783] Found CallConnection(42116.0) for device 42116. 18:37:41:094 CTIOS1-ctios Trace: [call.5000.46855783] Found CallConnection(42116.0) for device 42116. 18:37:41:155 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:37:41:155 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:41:155 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:41:155 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:41:156 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:37:41:156 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:37:41:268 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:37:41:328 CTIOS1-ctios Trace: >>CG:[agent.5000.9105]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:621 SGID:6071 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7701 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21263 AGID:9105 AGInstr:21263 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9105 AGAvailStatus:0) 18:37:41:329 CTIOS1-ctios Trace: >>CG:[call.5000.198845481]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845481 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845481 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3331392913 NewConnDevID:3331392913 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845481 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105060))) 18:37:41:329 CTIOS1-ctios Trace: >>CG:[call.5000.198845481]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845481 ConnDevIDTyp:0 SVC#:619 SVCID:6091 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:621 SGID:6071 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21263 CallngDevID:3331392913 CalldDevID:21263 LstRedirDevID:(null) AnsDevID:21263 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845481 Trnk#:0 TrnkGrp#:0) 18:37:41:329 CTIOS1-ctios Trace: [call.5000.198845481] Found CallConnection(3331392913.1). 18:37:41:329 CTIOS1-ctios Trace: [call.5000.198845481] Found CallConnection(3331392913.1). 18:37:41:329 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9105]:eAgentStateEvent(eTalking),Msk(0) 18:37:41:329 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9105]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:41:329 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845481.3331392913]:eCallDataUpdateEvent,Msk(bf0002) 18:37:41:330 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845481.21263]:eCallDataUpdateEvent,Msk(3f0001) 18:37:41:330 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845481.3331392913]:eCallEstablishedEvent,Msk(bf01a6) 18:37:41:330 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845481.21263]:eCallEstablishedEvent,Msk(bf01a6) 18:37:41:396 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eAvailable) 18:37:41:420 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:37:41:421 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:41:421 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:41:421 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:41:421 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:41:421 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:41:421 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:41:421 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:41:421 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:41:421 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:41:422 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:37:41:422 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:37:41:454 CTIOS1-ctios Trace: >>CG:[call.5000.46855669]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855669 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51081 RelDevID:51081 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855669) 18:37:41:454 CTIOS1-ctios Trace: >>CG:[call.5000.46855669]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855669 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51081 MsgID:eCallClearedEvent DvrKey:call.5000.46855669) 18:37:41:454 CTIOS1-ctios Trace: >>CG:[call.5000.46855669]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855669 ConnDevIDTyp:0 ConnDevID:51081 MsgID:eCallEndEvent DvrKey:call.5000.46855669) 18:37:41:454 CTIOS1-ctios Trace: Removed CallConnection(51081.0). 18:37:41:454 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855669 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:41:454 CTIOS1-ctios Trace: >>CG:[agent.5000.10588]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9135 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51081 AGID:10588 AGInstr:51081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10588 AGAvailStatus:1) 18:37:41:454 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855669.51081]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:41:454 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855669.51081]:eCallClearedEvent,Msk(3f0000) 18:37:41:454 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855669.51081]:eCallEndEvent 18:37:41:454 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10588]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:41:455 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10588]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:41:455 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10588]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:41:457 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:1) 18:37:41:457 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:41:457 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:41:457 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:41:458 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:37:41:458 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:37:41:485 CTIOS1-ctios Trace: >>CG:[agent.5000.10588]:eQueryAgentStatisticsConf(IID:32371212 PrphID:5000 AGExt:51081 AGID:10588 AGInstr:51081 UniqObjID:agent.5000.10588 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:3753 LogdOnTimeTdy:5967 NotRdyTimeTdy:1 AGOutCallsTdy:47 AGOutCallsTlkTimeTdy:2180 AGOutCallsTimeTdy:2214 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:3753 LogdOnTimeSess:5967 NotRdyTimeSess:1 AGOutCallsSess:47 AGOutCallsTlkTimeSess:2180 AGOutCallsTimeSess:2214 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSes 18:37:41:506 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eAvailable) 18:37:41:567 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:1) 18:37:41:567 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:41:567 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:41:567 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:41:568 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:41:568 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:41:568 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:41:568 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:41:568 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:41:568 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:41:568 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:37:41:568 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:37:41:580 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:37:41:639 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:37:41:639 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:41:639 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:41:639 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:41:640 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:41:640 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:41:640 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:41:640 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:41:640 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:41:640 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:41:640 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:37:41:640 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:37:41:699 CTIOS1-ctios Trace: >>CG:[agent.5000.42148]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9855 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51098 AGID:42148 AGInstr:51098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42148 AGAvailStatus:1) 18:37:41:699 CTIOS1-ctios Trace: >>CG:[call.5000.46855788]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855788 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51098 ConnDevID:51098 MsgID:eCallBeginEvent DvrKey:call.5000.46855788 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105061))) 18:37:41:700 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855788 18:37:41:700 CTIOS1-ctios Trace: >>CG:[call.5000.46855788]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855788 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51098 CallngDevID:51098 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855788) 18:37:41:700 CTIOS1-ctios Trace: [call.5000.46855788] CallConnection(51098.0) found DeviceID(51098) AgentID(42148). 18:37:41:700 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:41:700 CTIOS1-ctios Trace: Added CallConnection(51098.0). 18:37:41:700 CTIOS1-ctios Trace: [call.5000.46855788]::CreateCallConnection(): CallConnection(51098.0) created successfully. 18:37:41:700 CTIOS1-ctios Trace: >>CG:[agent.5000.42148]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9855 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51098 AGID:42148 AGInstr:51098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42148 AGAvailStatus:0) 18:37:41:700 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:eAgentStateEvent(eTalking),Msk(0) 18:37:41:700 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42148]:eAgentStateEvent(eTalking),Msk(0) 18:37:41:700 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:41:700 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.42148]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:41:700 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855788.51098]:eCallBeginEvent,Msk(bf0002) 18:37:41:700 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855788.51098]:eCallBeginEvent,Msk(bf0002) 18:37:41:700 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855788.51098]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:41:700 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855788.51098]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:41:700 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:eAgentStateEvent(eTalking),Msk(0) 18:37:41:701 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42148]:eAgentStateEvent(eTalking),Msk(0) 18:37:41:701 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:41:701 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.42148]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:41:761 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:37:41:762 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:41:762 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:41:778 CTIOS1-ctios Trace: >>CG:[agent.5000.48452]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10516 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42238 AGID:48452 AGInstr:42238 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48452 AGAvailStatus:0) 18:37:41:779 CTIOS1-ctios Trace: >>CG:[call.5000.46855785]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855785 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855785 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04235230988 NewConnDevID:04235230988 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855785 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105061))) 18:37:41:779 CTIOS1-ctios Trace: >>CG:[call.5000.46855785]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855785 ConnDevIDTyp:0 SVC#:201 SVCID:5006 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:301 SGID:5012 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42238 CallngDevID:04235230988 CalldDevID:42238 LstRedirDevID:(null) AnsDevID:42238 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855785 Trnk#:0 TrnkGrp#:0) 18:37:41:779 CTIOS1-ctios Trace: [call.5000.46855785] Found CallConnection(04235230988.1). 18:37:41:779 CTIOS1-ctios Trace: [call.5000.46855785] Found CallConnection(04235230988.1). 18:37:41:779 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48452]:eAgentStateEvent(eTalking),Msk(0) 18:37:41:779 CTIOS1-ctios Trace: <-SND[GJ8-20-BB51-3144-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48452]:eAgentStateEvent(eTalking),Msk(0) 18:37:41:779 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48452]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:41:779 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48452]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:41:780 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48452]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:41:780 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48452]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:41:780 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48452]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:41:780 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48452]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:41:780 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48452]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:41:780 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855785.04235230988]:eCallDataUpdateEvent,Msk(bf0002) 18:37:41:780 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855785.42238]:eCallDataUpdateEvent,Msk(3f0001) 18:37:41:780 CTIOS1-ctios Trace: <-SND[GJ8-20-BB51-3144-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855785.42238]:eCallDataUpdateEvent,Msk(3f0001) 18:37:41:780 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855785.04235230988]:eCallEstablishedEvent,Msk(bf01a6) 18:37:41:780 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855785.42238]:eCallEstablishedEvent,Msk(bf01a6) 18:37:41:780 CTIOS1-ctios Trace: <-SND[GJ8-20-BB51-3144-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855785.42238]:eCallEstablishedEvent,Msk(bf01a6) 18:37:41:833 CTIOS1-ctios Trace: [call.5000.198845481] Found CallConnection(21263.0) for device 21263. 18:37:41:833 CTIOS1-ctios Trace: [call.5000.198845481] Found CallConnection(21263.0) for device 21263. 18:37:41:840 CTIOS1-ctios Trace: >>CG:[call.5000.46855788]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855788 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51098 RelDevID:51098 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855788) 18:37:41:840 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855788.51098]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:41:840 CTIOS1-ctios Trace: >>CG:[call.5000.46855788]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855788 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51098 MsgID:eCallClearedEvent DvrKey:call.5000.46855788) 18:37:41:840 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855788.51098]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:41:840 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855788.51098]:eCallClearedEvent,Msk(3f0000) 18:37:41:840 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855788.51098]:eCallClearedEvent,Msk(3f0000) 18:37:41:847 CTIOS1-ctios Trace: >>CG:[call.5000.46855788]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855788 ConnDevIDTyp:0 ConnDevID:51098 MsgID:eCallEndEvent DvrKey:call.5000.46855788) 18:37:41:847 CTIOS1-ctios Trace: Removed CallConnection(51098.0). 18:37:41:847 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855788 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:41:847 CTIOS1-ctios Trace: >>CG:[agent.5000.42148]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9855 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51098 AGID:42148 AGInstr:51098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42148 AGAvailStatus:1) 18:37:41:847 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855788.51098]:eCallEndEvent 18:37:41:848 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855788.51098]:eCallEndEvent 18:37:41:848 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:41:848 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42148]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:41:848 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:41:848 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.42148]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:41:878 CTIOS1-ctios Trace: >>CG:[agent.5000.42148]:eQueryAgentStatisticsConf(IID:32371215 PrphID:5000 AGExt:51098 AGID:42148 AGInstr:51098 UniqObjID:agent.5000.42148 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5024 LogdOnTimeTdy:8368 NotRdyTimeTdy:1077 AGOutCallsTdy:5 AGOutCallsTlkTimeTdy:5 AGOutCallsTimeTdy:5 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:12 HdlCallsTlkTimeTdy:2087 HdlCallsTimeTdy:2217 IncCallsHldTdy:2 IncCallsHldTimeTdy:7 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5024 LogdOnTimeSess:8368 NotRdyTimeSess:1077 AGOutCallsSess:5 AGOutCallsTlkTimeSess:5 AGOutCallsTimeSess:5 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:12 HdlCallsTlkTimeSess:2087 HdlCallsTimeSess:2217 IncCallsHldSess:2 IncCallsHldTimeSess:7 IntCallsSess:208 IntCallsTimeSess:58 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:208 IntCallsTimeTdy:58 HdlCallsAftCallTimeSess:123 HdlCallsAftCallTimeTdy:123 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:37:41:878 CTIOS1-ctios Trace: >>CG:[agent.5000.6635]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9158 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21174 AGID:6635 AGInstr:21174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6635 AGAvailStatus:0) 18:37:41:878 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42148]:eOnNewAgentStatisticsEvent 18:37:41:878 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:41:878 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:41:891 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207190 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207190 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990799) 18:37:41:891 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207191 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207191 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990800) 18:37:41:921 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:41:921 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:41:921 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:41:921 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:41:921 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:41:922 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:41:922 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:41:922 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:41:933 CTIOS1-ctios Trace: >>CG:[agent.5000.10840]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:3 SGID:9786 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7928 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51054 AGID:10840 AGInstr:51054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10840 AGAvailStatus:0) 18:37:41:933 CTIOS1-ctios Trace: >>CG:[call.5000.198845482]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845482 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845482 NewConnDevIDTyp:1 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0822508268 NewConnDevID:0822508268 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845482 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105061))) 18:37:41:934 CTIOS1-ctios Trace: >>CG:[call.5000.198845482]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845482 ConnDevIDTyp:0 SVC#:3 SVCID:9802 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:3 SGID:9786 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51054 CallngDevID:0822508268 CalldDevID:51054 LstRedirDevID:(null) AnsDevID:51054 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845482 Trnk#:0 TrnkGrp#:0) 18:37:41:934 CTIOS1-ctios Trace: [call.5000.198845482] Found CallConnection(0822508268.1). 18:37:41:934 CTIOS1-ctios Trace: [call.5000.198845482] Found CallConnection(0822508268.1). 18:37:41:934 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10840]:eAgentStateEvent(eTalking),Msk(0) 18:37:41:934 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][agent.5000.10840]:eAgentStateEvent(eTalking),Msk(0) 18:37:41:934 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10840]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:41:934 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10840]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:41:934 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845482.0822508268]:eCallDataUpdateEvent,Msk(bf0002) 18:37:41:934 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845482.51054]:eCallDataUpdateEvent,Msk(3f0001) 18:37:41:934 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][call.5000.198845482.51054]:eCallDataUpdateEvent,Msk(3f0001) 18:37:41:934 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845482.0822508268]:eCallEstablishedEvent,Msk(bf01a6) 18:37:41:934 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845482.51054]:eCallEstablishedEvent,Msk(bf01a6) 18:37:41:934 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][call.5000.198845482.51054]:eCallEstablishedEvent,Msk(bf01a6) 18:37:42:007 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:37:42:007 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:42:007 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:42:038 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845481.21263]:eSetCallDataRequest 18:37:42:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420778]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420778 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41356 ConnDevID:41356 MsgID:eCallBeginEvent DvrKey:call.5000.2131420778) 18:37:42:047 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420778 18:37:42:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420778]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420778 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41356 CallngDevID:41356 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420778) 18:37:42:047 CTIOS1-ctios Trace: [call.5000.2131420778] CallConnection(41356.0) found DeviceID(41356) AgentID(). 18:37:42:047 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:42:047 CTIOS1-ctios Trace: Added CallConnection(41356.0). 18:37:42:047 CTIOS1-ctios Trace: [call.5000.2131420778]::CreateCallConnection(): CallConnection(41356.0) created successfully. 18:37:42:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420778]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420778 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420778 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41356 NewConnDevID:41356 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420778) 18:37:42:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420778]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420778 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41356 CallngDevID:41356 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420778) 18:37:42:048 CTIOS1-ctios Trace: [call.5000.2131420778] Found CallConnection(41356.0) for device 41356. 18:37:42:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420778.41356]:eCallBeginEvent,Msk(bf0002) 18:37:42:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420778.41356]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:42:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420778.41356]:eCallDataUpdateEvent,Msk(bf0002) 18:37:42:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420778.41356]:eCallOriginatedEvent,Msk(bf0002) 18:37:42:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420778]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420778 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420778 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41356 NewConnDevID:41356 RCallKeyDay:151314 RCallKeyCID:207190 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420778 ICMEntUniqID:icm.151314.207190 RCallKeySeq#:1) 18:37:42:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420778]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420778 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41356 AlrtgDevID: CallngDevID:41356 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420778 Trnk#:0 TrnkGrp#:0) 18:37:42:050 CTIOS1-ctios Trace: [call.5000.2131420778] Found CallConnection(41356.0) for device 41356. 18:37:42:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420778]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420778 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41356 AlrtgDevID:51023 CallngDevID:41356 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420778 Trnk#:0 TrnkGrp#:0) 18:37:42:051 CTIOS1-ctios Trace: [call.5000.2131420778] Found CallConnection(41356.0) for device 41356. 18:37:42:051 CTIOS1-ctios Trace: [call.5000.2131420778]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:42:051 CTIOS1-ctios Trace: [call.5000.2131420778] CallConnection(41356.0) found DeviceID(51023) AgentID(33632). 18:37:42:051 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:42:051 CTIOS1-ctios Trace: Added CallConnection(41356.0). 18:37:42:051 CTIOS1-ctios Trace: [call.5000.2131420778]::CreateCallConnection(): CallConnection(41356.0) created successfully. 18:37:42:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420778]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420778 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420778 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41356 NewConnDevID:41356 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420778 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105061))) 18:37:42:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420778]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420778 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41356 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420778 Trnk#:0 TrnkGrp#:0) 18:37:42:051 CTIOS1-ctios Trace: [call.5000.2131420778] Found CallConnection(41356.0). 18:37:42:051 CTIOS1-ctios Trace: [call.5000.2131420778] Found CallConnection(41356.0). 18:37:42:051 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:42:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420778]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420778 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420778) 18:37:42:051 CTIOS1-ctios Trace: [call.5000.2131420778] Found CallConnection(51023.0). 18:37:42:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420778.41356]:eCallDataUpdateEvent,Msk(bf0002) 18:37:42:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420778.41356]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:42:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420778.51023]:eCallBeginEvent 18:37:42:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420778.41356]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:42:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420778.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:42:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420778.41356]:eCallDataUpdateEvent,Msk(bf0002) 18:37:42:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420778.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:42:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420778.41356]:eCallEstablishedEvent,Msk(bf01a6) 18:37:42:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420778.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:42:053 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:42:053 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:42:053 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:42:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420778.41356]: eCallHeldEvent,Msk(bf0126) 18:37:42:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420778.51023]: eCallHeldEvent,Msk(bf000a) 18:37:42:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420779]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420779 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41357 ConnDevID:41357 MsgID:eCallBeginEvent DvrKey:call.5000.2131420779) 18:37:42:056 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420779 18:37:42:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420779]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420779 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41357 CallngDevID:41357 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420779) 18:37:42:056 CTIOS1-ctios Trace: [call.5000.2131420779] CallConnection(41357.0) found DeviceID(41357) AgentID(). 18:37:42:056 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:42:056 CTIOS1-ctios Trace: Added CallConnection(41357.0). 18:37:42:056 CTIOS1-ctios Trace: [call.5000.2131420779]::CreateCallConnection(): CallConnection(41357.0) created successfully. 18:37:42:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420779]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420779 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420779 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41357 NewConnDevID:41357 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420779) 18:37:42:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420779]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420779 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41357 CallngDevID:41357 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420779) 18:37:42:056 CTIOS1-ctios Trace: [call.5000.2131420779] Found CallConnection(41357.0) for device 41357. 18:37:42:057 CTIOS1-ctios Trace: >>CG:[call.5000.2131420779]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420779 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420779 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41357 NewConnDevID:41357 RCallKeyDay:151314 RCallKeyCID:207191 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420779 ICMEntUniqID:icm.151314.207191 RCallKeySeq#:1) 18:37:42:057 CTIOS1-ctios Trace: >>CG:[call.5000.2131420779]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420779 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41357 AlrtgDevID: CallngDevID:41357 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420779 Trnk#:0 TrnkGrp#:0) 18:37:42:057 CTIOS1-ctios Trace: [call.5000.2131420779] Found CallConnection(41357.0) for device 41357. 18:37:42:057 CTIOS1-ctios Trace: >>CG:[call.5000.2131420779]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420779 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41357 AlrtgDevID:51044 CallngDevID:41357 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420779 Trnk#:0 TrnkGrp#:0) 18:37:42:057 CTIOS1-ctios Trace: [call.5000.2131420779] Found CallConnection(41357.0) for device 41357. 18:37:42:057 CTIOS1-ctios Trace: [call.5000.2131420779]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:42:057 CTIOS1-ctios Trace: [call.5000.2131420779] CallConnection(41357.0) found DeviceID(51044) AgentID(05230). 18:37:42:057 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:42:057 CTIOS1-ctios Trace: Added CallConnection(41357.0). 18:37:42:057 CTIOS1-ctios Trace: [call.5000.2131420779]::CreateCallConnection(): CallConnection(41357.0) created successfully. 18:37:42:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420779.41357]:eCallBeginEvent,Msk(bf0002) 18:37:42:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420779.41357]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:42:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420779.41357]:eCallDataUpdateEvent,Msk(bf0002) 18:37:42:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420779.41357]:eCallOriginatedEvent,Msk(bf0002) 18:37:42:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420779.41357]:eCallDataUpdateEvent,Msk(bf0002) 18:37:42:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420779.41357]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:42:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420779.51044]:eCallBeginEvent 18:37:42:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420779.41357]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:42:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420779.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:42:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420779]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420779 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420779 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41357 NewConnDevID:41357 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420779 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105061))) 18:37:42:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420779]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420779 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41357 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420779 Trnk#:0 TrnkGrp#:0) 18:37:42:060 CTIOS1-ctios Trace: [call.5000.2131420779] Found CallConnection(41357.0). 18:37:42:060 CTIOS1-ctios Trace: [call.5000.2131420779] Found CallConnection(41357.0). 18:37:42:060 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:42:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420779]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420779 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420779) 18:37:42:060 CTIOS1-ctios Trace: [call.5000.2131420779] Found CallConnection(51044.0). 18:37:42:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420779.41357]:eCallDataUpdateEvent,Msk(bf0002) 18:37:42:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420779.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:42:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420779.41357]:eCallEstablishedEvent,Msk(bf01a6) 18:37:42:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420779.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:42:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:42:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:42:061 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:42:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420779.41357]: eCallHeldEvent,Msk(bf0126) 18:37:42:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420779.51044]: eCallHeldEvent,Msk(bf000a) 18:37:42:096 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:37:42:096 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:37:42:096 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:42:096 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:42:096 CTIOS1-ctios Trace: >>CG:[call.5000.46855789]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855789 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46855789 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105061))) 18:37:42:096 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855789 18:37:42:096 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:42:096 CTIOS1-ctios Trace: >>CG:[call.5000.46855789]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855789 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855789) 18:37:42:096 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:42:096 CTIOS1-ctios Trace: [call.5000.46855789] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:37:42:096 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:42:096 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:37:42:096 CTIOS1-ctios Trace: [call.5000.46855789]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:37:42:096 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:42:096 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:42:096 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:42:097 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855789.42062]:eCallBeginEvent,Msk(bf0002) 18:37:42:097 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855789.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:42:097 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:37:42:097 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:37:42:098 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:42:098 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:42:098 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:42:098 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:42:098 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:42:098 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:42:098 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:42:106 CTIOS1-ctios Trace: >>CG:[call.5000.198845481]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845481 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845481 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3331392913 NewConnDevID:3331392913 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845481 ecc:(...)) 18:37:42:106 CTIOS1-ctios Trace: >>CG:[call.5000.198845481.21263]:eSetCallDataConf(UniqObjID:call.5000.198845481.21263 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:42:106 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845481.3331392913]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:42:106 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845481.21263]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:42:115 CTIOS1-ctios Trace: >>CG:[call.5000.2131420778]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420778 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420778 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41356 NewConnDevID:41356 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420778 ecc:(...)) 18:37:42:115 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420778.41356]:eCallDataUpdateEvent,Msk(bf0126) 18:37:42:115 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420778.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:42:123 CTIOS1-ctios Trace: >>CG:[call.5000.2131420779]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420779 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420779 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41357 NewConnDevID:41357 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420779 ecc:(...)) 18:37:42:124 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420779.41357]:eCallDataUpdateEvent,Msk(bf0126) 18:37:42:124 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420779.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:42:193 CTIOS1-ctios Trace: >>CG:[agent.5000.6635]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9158 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21174 AGID:6635 AGInstr:21174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6635 AGAvailStatus:1) 18:37:42:193 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:42:193 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:42:255 CTIOS1-ctios Trace: >>CG:[call.5000.46855789]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855789 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855789) 18:37:42:256 CTIOS1-ctios Trace: >>CG:[call.5000.46855789]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855789 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46855789) 18:37:42:256 CTIOS1-ctios Trace: >>CG:[call.5000.46855789]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855789 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46855789) 18:37:42:256 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:37:42:256 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855789 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:42:256 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:37:42:256 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855789.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:42:256 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855789.42062]:eCallClearedEvent,Msk(3f0000) 18:37:42:256 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855789.42062]:eCallEndEvent 18:37:42:256 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:42:256 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:42:256 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:42:256 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:42:257 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:42:257 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:42:257 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:42:257 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:42:289 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32371217 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4276 LogdOnTimeTdy:16778 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2741 LogdOnTimeSess:4646 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:313 IntCallsTimeSess:106 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:323 IntCallsTimeTdy:108 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:37:42:309 CTIOS1-ctios Trace: [call.5000.46855785] Found CallConnection(42238.0) for device 42238. 18:37:42:350 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:401 SVCID:5034 SG#:501 SGID:5044 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21156 ANI:0223045489 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206769 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206769 RCallKeySeq#:1 CallTypIDTag:5039 PreCallIIDTag:7990120) 18:37:42:355 CTIOS1-ctios Trace: [call.5000.46855785] Found CallConnection(42238.0) for device 42238. 18:37:42:381 CTIOS1-ctios Trace: >>CG:[agent.5000.6468]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7798 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21156 AGID:6468 AGInstr:21156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6468 AGAvailStatus:0) 18:37:42:381 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6468]:eAgentStateEvent(eReserved),Msk(0) 18:37:42:381 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6468]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:42:443 CTIOS1-ctios Trace: >>CG:[call.5000.2131420779]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420779 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420779) 18:37:42:443 CTIOS1-ctios Trace: >>CG:[call.5000.2131420779]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420779 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41357 RelDevID:41357 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420779) 18:37:42:443 CTIOS1-ctios Trace: >>CG:[call.5000.2131420779]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420779 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41357 MsgID:eCallClearedEvent DvrKey:call.5000.2131420779) 18:37:42:443 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420779.41357]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:42:443 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420779.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:42:443 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420779.41357]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:42:443 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420779.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:42:443 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420779.41357]:eCallClearedEvent,Msk(3f0000) 18:37:42:443 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420779.51044]:eCallClearedEvent,Msk(3f0000) 18:37:42:444 CTIOS1-ctios Trace: >>CG:[call.5000.2131420779]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420779 ConnDevIDTyp:0 ConnDevID:41357 MsgID:eCallEndEvent DvrKey:call.5000.2131420779) 18:37:42:444 CTIOS1-ctios Trace: Removed CallConnection(41357.0). 18:37:42:444 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:42:444 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420779 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:42:444 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:42:444 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420779.41357]:eCallEndEvent 18:37:42:445 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420779.51044]:eCallEndEvent 18:37:42:445 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:42:445 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:42:445 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:42:475 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32371218 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5092 LogdOnTimeTdy:9396 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:268 LogdOnTimeSess:650 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:42:489 CTIOS1-ctios Trace: >>CG:[call.5000.154709957]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709957 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0223045489 DNIS:21156 Dialed#:45433 ConnDevID:0223045489 RCallKeyDay:151314 RCallKeyCID:206769 MsgID:eCallBeginEvent DvrKey:call.5000.154709957 ecc:(...) ICMEntUniqID:icm.151314.206769 RCallKeySeq#:2) 18:37:42:490 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154709957 18:37:42:490 CTIOS1-ctios Trace: >>CG:[call.5000.154709957]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709957 ConnDevIDTyp:1 SVC#:401 SVCID:5034 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0223045489 AlrtgDevID:(null) CallngDevID:0223045489 CalldDevID:21156 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709957 Trnk#:0 TrnkGrp#:0) 18:37:42:490 CTIOS1-ctios Trace: [call.5000.154709957]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0223045489. 18:37:42:490 CTIOS1-ctios Trace: CallConnection(0223045489.1) created AgentObject (Device) for DeviceID(0223045489). 18:37:42:490 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:42:490 CTIOS1-ctios Trace: Added CallConnection(0223045489.1). 18:37:42:490 CTIOS1-ctios Trace: [call.5000.154709957]::CreateCallConnection(): CallConnection(0223045489.1) created successfully. 18:37:42:490 CTIOS1-ctios Trace: >>CG:[call.5000.154709957]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709957 ConnDevIDTyp:1 SVC#:401 SVCID:5034 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:501 SGID:5044 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0223045489 AlrtgDevID:21156 CallngDevID:0223045489 CalldDevID:21156 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709957 Trnk#:0 TrnkGrp#:0) 18:37:42:490 CTIOS1-ctios Trace: [call.5000.154709957] Found CallConnection(0223045489.1) for device 0223045489. 18:37:42:490 CTIOS1-ctios Trace: [call.5000.154709957]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21156. 18:37:42:490 CTIOS1-ctios Trace: [call.5000.154709957] CallConnection(0223045489.1) found DeviceID(21156) AgentID(6468). 18:37:42:490 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:42:490 CTIOS1-ctios Trace: Added CallConnection(0223045489.1). 18:37:42:490 CTIOS1-ctios Trace: [call.5000.154709957]::CreateCallConnection(): CallConnection(0223045489.1) created successfully. 18:37:42:490 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709957.0223045489]:eCallBeginEvent 18:37:42:490 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709957.0223045489]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:42:490 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709957.21156]:eCallBeginEvent 18:37:42:491 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709957.0223045489]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:42:491 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709957.21156]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:42:526 CTIOS1-ctios Trace: [call.5000.198845482] Found CallConnection(51054.0) for device 51054. 18:37:42:537 CTIOS1-ctios Trace: >>CG:[call.5000.2131420778]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420778 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420778) 18:37:42:537 CTIOS1-ctios Trace: >>CG:[call.5000.2131420778]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420778 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41356 RelDevID:41356 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420778) 18:37:42:537 CTIOS1-ctios Trace: >>CG:[call.5000.2131420778]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420778 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41356 MsgID:eCallClearedEvent DvrKey:call.5000.2131420778) 18:37:42:537 CTIOS1-ctios Trace: >>CG:[call.5000.2131420778]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420778 ConnDevIDTyp:0 ConnDevID:41356 MsgID:eCallEndEvent DvrKey:call.5000.2131420778) 18:37:42:537 CTIOS1-ctios Trace: Removed CallConnection(41356.0). 18:37:42:537 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:42:537 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420778 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:42:537 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:42:538 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420778.41356]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:42:538 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420778.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:42:538 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420778.41356]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:42:538 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420778.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:42:538 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420778.41356]:eCallClearedEvent,Msk(3f0000) 18:37:42:538 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420778.51023]:eCallClearedEvent,Msk(3f0000) 18:37:42:538 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420778.41356]:eCallEndEvent 18:37:42:538 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420778.51023]:eCallEndEvent 18:37:42:538 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:42:538 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:42:538 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:42:555 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eNotReady) 18:37:42:573 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32371219 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5926 LogdOnTimeTdy:9301 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5926 LogdOnTimeSess:9301 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:42:593 CTIOS1-ctios Trace: [call.5000.198845482] Found CallConnection(51054.0) for device 51054. 18:37:42:707 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:0) 18:37:42:707 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:42:707 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:42:707 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:42:708 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:42:708 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:42:708 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:42:708 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:42:708 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:42:708 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:42:708 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:37:42:708 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:37:42:841 CTIOS1-ctios Trace: >>CG:[call.5000.46855651]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855651 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51041 RelDevID:51041 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855651) 18:37:42:841 CTIOS1-ctios Trace: >>CG:[call.5000.46855651]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855651 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51041 MsgID:eCallClearedEvent DvrKey:call.5000.46855651) 18:37:42:841 CTIOS1-ctios Trace: >>CG:[call.5000.46855651]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855651 ConnDevIDTyp:0 ConnDevID:51041 MsgID:eCallEndEvent DvrKey:call.5000.46855651) 18:37:42:841 CTIOS1-ctios Trace: Removed CallConnection(51041.0). 18:37:42:841 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855651 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:42:841 CTIOS1-ctios Trace: >>CG:[agent.5000.33682]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10671 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51041 AGID:33682 AGInstr:51041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33682 AGAvailStatus:1) 18:37:42:841 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855651.51041]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:42:841 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855651.51041]:eCallClearedEvent,Msk(3f0000) 18:37:42:841 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855651.51041]:eCallEndEvent 18:37:42:841 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33682]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:42:841 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33682]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:42:841 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33682]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:42:885 CTIOS1-ctios Trace: [call.5000.198845412] Found CallConnection(21165.0) for device 21165. 18:37:42:885 CTIOS1-ctios Trace: [call.5000.198845412] Found CallConnection(21165.0) for device 21165. 18:37:42:887 CTIOS1-ctios Trace: >>CG:[call.5000.198845412]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845412 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21165 RelDevID:21165 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845412) 18:37:42:887 CTIOS1-ctios Trace: >>CG:[call.5000.198845412]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845412 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:02135659750 RelDevID:02135659750 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845412) 18:37:42:887 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845412.02135659750]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:42:887 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845412.21165]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:42:887 CTIOS1-ctios Trace: <-SND[FB7-222-FAD4-3588-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845412.21165]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:42:887 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845412.02135659750]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:42:887 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845412.21165]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:42:887 CTIOS1-ctios Trace: <-SND[FB7-222-FAD4-3588-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845412.21165]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:42:887 CTIOS1-ctios Trace: >>CG:[call.5000.198845412]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845412 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:02135659750 MsgID:eCallClearedEvent DvrKey:call.5000.198845412) 18:37:42:887 CTIOS1-ctios Trace: >>CG:[agent.5000.36176]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:591 SGID:9683 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9615 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21165 AGID:36176 AGInstr:21165 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36176 AGAvailStatus:0) 18:37:42:887 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845412.02135659750]:eCallClearedEvent,Msk(3f0000) 18:37:42:887 CTIOS1-ctios Trace: [agent.5000.36176]: Current Wrapup Mode = 3 18:37:42:887 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845412.21165]:eCallClearedEvent,Msk(3f0000) 18:37:42:887 CTIOS1-ctios Trace: <-SND[FB7-222-FAD4-3588-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845412.21165]:eCallClearedEvent,Msk(3f0000) 18:37:42:887 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36176]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:42:888 CTIOS1-ctios Trace: <-SND[FB7-222-FAD4-3588-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36176]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:42:888 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36176]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:43:053 CTIOS1-ctios Trace: ->RCV[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4) a=3816][agent.5000.3816]:eSetAgentStateRequest(eNotReady) 18:37:43:067 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eAvailable) 18:37:43:127 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:1) 18:37:43:127 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:43:127 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:43:127 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:43:127 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:43:127 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:43:127 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:43:127 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:43:127 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:43:128 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:43:128 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:37:43:128 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:37:43:175 CTIOS1-ctios Trace: ->RCV[ITSD-South-3108-dotNET_Sess(31914638)_EvtThd(4) a=36257][call.5000.154709929.21060]:eSingleStepTransferRequest 18:37:43:203 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:6137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42133 AGID:3816 AGInstr:42133 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3816 AGAvailStatus:0) 18:37:43:203 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:43:203 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:43:203 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:43:203 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:43:203 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:43:204 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:43:204 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:43:204 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:43:204 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:43:204 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eSetAgentStateConf(UniqObjID:agent.5000.3816 MsgID:eSetAgentStateConf TgtCILClntID:GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)) 18:37:43:204 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eSetAgentStateConf 18:37:43:304 CTIOS1-ctios Trace: [call.5000.46855430] Found CallConnection(42060.0) for device 42060. 18:37:43:304 CTIOS1-ctios Trace: [call.5000.46855430] Found CallConnection(42060.0) for device 42060. 18:37:43:308 CTIOS1-ctios Trace: >>CG:[call.5000.46855430]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855430 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42060 RelDevID:42060 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855430) 18:37:43:308 CTIOS1-ctios Trace: >>CG:[call.5000.46855430]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855430 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0412681694 RelDevID:0412681694 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855430) 18:37:43:308 CTIOS1-ctios Trace: >>CG:[call.5000.46855430]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855430 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0412681694 MsgID:eCallClearedEvent DvrKey:call.5000.46855430) 18:37:43:308 CTIOS1-ctios Trace: >>CG:[agent.5000.48627]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10857 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42060 AGID:48627 AGInstr:42060 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48627 AGAvailStatus:0) 18:37:43:308 CTIOS1-ctios Trace: [agent.5000.48627]: Current Wrapup Mode = 3 18:37:43:308 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855430.0412681694]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:43:308 CTIOS1-ctios Trace: <-SND[FE8-49-D5A2-4876-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855430.42060]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:43:308 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855430.42060]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:43:308 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855430.0412681694]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:43:309 CTIOS1-ctios Trace: <-SND[FE8-49-D5A2-4876-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855430.42060]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:43:309 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855430.42060]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:43:309 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855430.0412681694]:eCallClearedEvent,Msk(3f0000) 18:37:43:309 CTIOS1-ctios Trace: <-SND[FE8-49-D5A2-4876-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855430.42060]:eCallClearedEvent,Msk(3f0000) 18:37:43:309 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855430.42060]:eCallClearedEvent,Msk(3f0000) 18:37:43:309 CTIOS1-ctios Trace: <-SND[FE8-49-D5A2-4876-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48627]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:43:309 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48627]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:43:309 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48627]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:43:309 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48627]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:43:309 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48627]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:43:309 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48627]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:43:309 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48627]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:43:309 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48627]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:43:309 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48627]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:43:311 CTIOS1-ctios Trace: [call.5000.154709929] Found CallConnection(21060.0) for device 21060. 18:37:43:326 CTIOS1-ctios Trace: [call.5000.154709929] Found CallConnection(21060.0) for device 21060. 18:37:43:333 CTIOS1-ctios Trace: >>CG:[call.5000.198845333]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845333 ConnDevIDTyp:0 ConnDevID:21193 MsgID:eCallEndEvent DvrKey:call.5000.198845333) 18:37:43:333 CTIOS1-ctios Trace: Removed CallConnection(463515630.1). 18:37:43:333 CTIOS1-ctios Trace: Removed CallConnection(21193.0). 18:37:43:333 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845333 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:43:333 CTIOS1-ctios Trace: >>CG:[agent.5000.36198]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9671 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21193 AGID:36198 AGInstr:21193 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36198 AGAvailStatus:1) 18:37:43:333 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845333.463515630]:eCallEndEvent 18:37:43:333 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845333.21193]:eCallEndEvent 18:37:43:333 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:43:333 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:43:342 CTIOS1-ctios Trace: >>CG:[call.5000.2131420780]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420780 CallTyp:12 ConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:2136967076 DNIS:81127 CallrEntrDig:81127 ConnDevID:21060 RCallKeyDay:151314 RCallKeyCID:206642 MsgID:eCallBeginEvent DvrKey:call.5000.2131420780 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105017)) ICMEntUniqID:icm.151314.206642 RCallKeySeq#:3) 18:37:43:342 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420780 18:37:43:342 CTIOS1-ctios Trace: >>CG:[call.5000.154709929]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154709929 NumParties:1 SecDevIDTyp:0 SecCID:2131420780 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:2136967076 SecDevID:21060 TfrgDevID:21060 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.154709929ConnectedParty[1]:(ConnPtyCID:154709929 ConnPtyDevIDTyp:1 ConnPtyDevID:2136967076)) 18:37:43:342 CTIOS1-ctios Trace: [call.5000.154709929] Found CallConnection(21060.0). 18:37:43:342 CTIOS1-ctios Trace: >>CG:[call.5000.2131420780]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154709929 NumParties:1 SecDevIDTyp:0 SecCID:2131420780 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:2136967076 SecDevID:21060 TfrgDevID:21060 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420780ConnectedParty[1]:(ConnPtyCID:154709929 ConnPtyDevIDTyp:1 ConnPtyDevID:2136967076)) 18:37:43:342 CTIOS1-ctios Trace: [call.5000.2131420780]::FindTransferCommonDeviceID Calls [call.5000.154709929] and [call.5000.2131420780] do not appear to have a common Device. Tranferring Device [21060] is set as common device 18:37:43:342 CTIOS1-ctios Trace: [call.5000.154709929] Found CallConnection(21060.0). 18:37:43:343 CTIOS1-ctios Trace: [call.5000.154709929] Found CallConnection(21060.0). 18:37:43:343 CTIOS1-ctios Trace: Removed CallConnection(21060.0). 18:37:43:343 CTIOS1-ctios Trace: Added CallConnection(2136967076.1). 18:37:43:343 CTIOS1-ctios Trace: [call.5000.2131420780] Moved CallConnection[2136967076.1] from [call.5000.154709929] to [call.5000.2131420780]. 18:37:43:343 CTIOS1-ctios Trace: >>CG:[call.5000.2131420780]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420780 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420780 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21060 NewConnDevID:2136967076 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420780) 18:37:43:343 CTIOS1-ctios Trace: >>CG:[call.5000.2131420780]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420780 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2136967076 RelDevID:2136967076 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420780) 18:37:43:343 CTIOS1-ctios Trace: >>CG:[call.5000.2131420780]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420780 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21060 MsgID:eCallClearedEvent DvrKey:call.5000.2131420780) 18:37:43:343 CTIOS1-ctios Trace: >>CG:[call.5000.2131420780]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420780 ConnDevIDTyp:1 ConnDevID:2136967076 MsgID:eCallEndEvent DvrKey:call.5000.2131420780) 18:37:43:343 CTIOS1-ctios Trace: Removed CallConnection(2136967076.1). 18:37:43:343 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420780 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:43:343 CTIOS1-ctios Trace: >>CG:[agent.5000.36257]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:621 SGID:6071 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10038 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21060 AGID:36257 AGInstr:21060 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36257 AGAvailStatus:0) 18:37:43:344 CTIOS1-ctios Trace: [agent.5000.36257]: Current Wrapup Mode = 3 18:37:43:344 CTIOS1-ctios Trace: >>CG:[call.5000.154709929]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709929 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.154709929) 18:37:43:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709929.21060]:eCallTransferredEvent,Msk(bf01a6) 18:37:43:344 CTIOS1-ctios Trace: <-SND[ITSD-South-3108-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709929.21060]:eCallTransferredEvent,Msk(bf01a6) 18:37:43:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709929.21060]:eCallTransferredEvent,Msk(bf01a6) 18:37:43:344 CTIOS1-ctios Trace: <-SND[ITSD-South-3108-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709929.21060]:eCallTransferredEvent,Msk(bf01a6) 18:37:43:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709929.21060]:eCallEndEvent 18:37:43:344 CTIOS1-ctios Trace: <-SND[ITSD-South-3108-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709929.21060]:eCallEndEvent 18:37:43:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709929.2136967076]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:43:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420780.2136967076]:eCallTransferredEvent,Msk(bf01a6) 18:37:43:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420780.2136967076]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:43:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420780.2136967076]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:43:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420780.2136967076]:eCallClearedEvent,Msk(3f0000) 18:37:43:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420780.2136967076]:eCallEndEvent 18:37:43:344 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36257]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:37:43:344 CTIOS1-ctios Trace: <-SND[ITSD-South-3108-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36257]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:37:43:376 CTIOS1-ctios Trace: >>CG:[agent.5000.36257]:eQueryAgentStatisticsConf(IID:32371224 PrphID:5000 AGExt:21060 AGID:36257 AGInstr:21060 UniqObjID:agent.5000.36257 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1824 LogdOnTimeTdy:16584 NotRdyTimeTdy:1516 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:93 HdlCallsTlkTimeTdy:12743 HdlCallsTimeTdy:13093 IncCallsHldTdy:1 IncCallsHldTimeTdy:93 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1824 LogdOnTimeSess:16584 NotRdyTimeSess:1516 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:93 HdlCallsTlkTimeSess:12743 HdlCallsTimeSess:13093 IncCallsHldSess:1 IncCallsHldTimeSess:93 IntCallsSess:78 IntCallsTimeSess:56 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:78 IntCallsTimeTdy:56 HdlCallsAftCallTimeSess:257 HdlCallsAftCallTimeTdy:257 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeS 18:37:43:377 CTIOS1-ctios Trace: <-SND[ITSD-South-3108-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36257]:eOnNewAgentStatisticsEvent 18:37:43:412 CTIOS1-ctios Trace: ->RCV[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4) a=3816][agent.5000.3816]:eSetAgentStateRequest(eAvailable) 18:37:43:427 CTIOS1-ctios Trace: >>CG:[agent.5000.6468]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:501 SGID:5044 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7798 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21156 AGID:6468 AGInstr:21156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6468 AGAvailStatus:0) 18:37:43:427 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6468]:eAgentStateEvent(eTalking),Msk(0) 18:37:43:427 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6468]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:43:427 CTIOS1-ctios Trace: >>CG:[call.5000.154709957]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154709957 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709957 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0223045489 NewConnDevID:0223045489 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709957 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105062))) 18:37:43:427 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709957.0223045489]:eCallDataUpdateEvent,Msk(bf0002) 18:37:43:427 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709957.21156]:eCallDataUpdateEvent,Msk(3f0001) 18:37:43:427 CTIOS1-ctios Trace: >>CG:[call.5000.154709957]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709957 ConnDevIDTyp:0 SVC#:401 SVCID:5034 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:501 SGID:5044 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21156 CallngDevID:0223045489 CalldDevID:21156 LstRedirDevID:(null) AnsDevID:21156 MsgID:eCallEstablishedEvent DvrKey:call.5000.154709957 Trnk#:0 TrnkGrp#:0) 18:37:43:428 CTIOS1-ctios Trace: [call.5000.154709957] Found CallConnection(0223045489.1). 18:37:43:428 CTIOS1-ctios Trace: [call.5000.154709957] Found CallConnection(0223045489.1). 18:37:43:428 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709957.0223045489]:eCallEstablishedEvent,Msk(bf01a6) 18:37:43:428 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709957.21156]:eCallEstablishedEvent,Msk(bf01a6) 18:37:43:444 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eNotReady) 18:37:43:455 CTIOS1-ctios Trace: >>CG:[call.5000.46855792]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855792 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:9103034668605 DNIS:42754 ConnDevID:9103034668605 MsgID:eCallBeginEvent DvrKey:call.5000.46855792) 18:37:43:455 CTIOS1-ctios Trace: >>CG:[call.5000.46855792]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855792 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9103034668605 AlrtgDevID:(null) CallngDevID:9103034668605 CalldDevID:42754 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855792 Trnk#:0 TrnkGrp#:0) 18:37:43:456 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855792 18:37:43:456 CTIOS1-ctios Trace: [call.5000.46855792]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9103034668605. 18:37:43:456 CTIOS1-ctios Trace: CallConnection(9103034668605.1) created AgentObject (Device) for DeviceID(9103034668605). 18:37:43:456 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:43:456 CTIOS1-ctios Trace: Added CallConnection(9103034668605.1). 18:37:43:456 CTIOS1-ctios Trace: [call.5000.46855792]::CreateCallConnection(): CallConnection(9103034668605.1) created successfully. 18:37:43:456 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855792.9103034668605]:eCallBeginEvent 18:37:43:456 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855792.9103034668605]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:43:456 CTIOS1-ctios Trace: >>CG:[call.5000.46855792]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855792 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:420 SGID:8583 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:9103034668605 AlrtgDevID:42754 CallngDevID:9103034668605 CalldDevID:42754 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855792 Trnk#:0 TrnkGrp#:0) 18:37:43:456 CTIOS1-ctios Trace: [call.5000.46855792] Found CallConnection(9103034668605.1) for device 9103034668605. 18:37:43:456 CTIOS1-ctios Trace: [call.5000.46855792]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42754. 18:37:43:456 CTIOS1-ctios Trace: [call.5000.46855792] CallConnection(9103034668605.1) found DeviceID(42754) AgentID(46110). 18:37:43:456 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:43:456 CTIOS1-ctios Trace: Added CallConnection(9103034668605.1). 18:37:43:456 CTIOS1-ctios Trace: [call.5000.46855792]::CreateCallConnection(): CallConnection(9103034668605.1) created successfully. 18:37:43:456 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855792.42754]:eCallBeginEvent 18:37:43:456 CTIOS1-ctios Trace: [call.5000.2131420762.42754] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:37:43:456 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855792.9103034668605]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:43:457 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855792.42754]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:37:43:471 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42133 AGID:3816 AGInstr:42133 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3816 AGAvailStatus:1) 18:37:43:471 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:43:472 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:43:472 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:43:472 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:43:472 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:43:472 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:43:472 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:43:472 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eSetAgentStateConf(UniqObjID:agent.5000.3816 MsgID:eSetAgentStateConf TgtCILClntID:GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)) 18:37:43:472 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:43:472 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:43:472 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eSetAgentStateConf 18:37:43:518 CTIOS1-ctios Trace: >>CG:[call.5000.46855792]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855792 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855792 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ANI:103034668605 ConnDevID:9103034668605 NewConnDevID:9103034668605 RCallKeyDay:151314 RCallKeyCID:202401 CustPh#:103034668605 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855792 ecc:(...) ICMEntUniqID:icm.151314.202401 RCallKeySeq#:1) 18:37:43:519 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855792.9103034668605]:eCallDataUpdateEvent,Msk(bf0002) 18:37:43:519 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855792.42754]:eCallDataUpdateEvent,Msk(3c0001) 18:37:43:528 CTIOS1-ctios Trace: >>CG:[call.5000.46855792]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855792 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855792 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ConnDevID:9103034668605 NewConnDevID:9103034668605 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855792 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105063))) 18:37:43:528 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855792.9103034668605]:eCallDataUpdateEvent,Msk(bf0002) 18:37:43:528 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855792.42754]:eCallDataUpdateEvent,Msk(3c0001) 18:37:43:528 CTIOS1-ctios Trace: >>CG:[call.5000.46855792]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855792 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:420 SGID:8583 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42754 CallngDevID:9103034668605 CalldDevID:42754 LstRedirDevID:(null) AnsDevID:42754 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855792 Trnk#:0 TrnkGrp#:0) 18:37:43:528 CTIOS1-ctios Trace: [call.5000.46855792] Found CallConnection(9103034668605.1). 18:37:43:528 CTIOS1-ctios Trace: [call.5000.46855792] Found CallConnection(9103034668605.1). 18:37:43:528 CTIOS1-ctios Trace: [call.5000.2131420762.42754] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1800 18:37:43:528 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855792.9103034668605]:eCallEstablishedEvent,Msk(bf01a6) 18:37:43:528 CTIOS1-ctios Trace: [call.5000.2131420762.42754] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1a40 18:37:43:529 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855792.42754]:eCallEstablishedEvent,Msk(3c1a40) 18:37:43:529 CTIOS1-ctios Trace: [call.5000.46855792] Found CallConnection(42754.0) for device 42754. 18:37:43:538 CTIOS1-ctios Trace: >>CG:[agent.5000.4136]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:6735 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42541 AGID:4136 AGInstr:42541 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.4136 AGAvailStatus:0) 18:37:43:538 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4136]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:43:539 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4136]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:43:539 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4136]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:43:579 CTIOS1-ctios Trace: [call.5000.46855792] Found CallConnection(42754.0) for device 42754. 18:37:43:595 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:0) 18:37:43:595 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:43:596 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:43:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:43:596 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:37:43:596 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:37:43:607 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eNotReady) 18:37:43:620 CTIOS1-ctios Trace: >>CG:[call.5000.2131420762]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420762 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42754 RelDevID:42754 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420762) 18:37:43:620 CTIOS1-ctios Trace: [call.5000.2131420762.42754] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:37:43:620 CTIOS1-ctios Trace: [call.5000.46855792.42754] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:37:43:620 CTIOS1-ctios Trace: >>CG:[call.5000.2131420762]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420762 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41213 RelDevID:41213 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420762) 18:37:43:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420762.41213]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:43:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420762.42754]:eCallConnectionClearedEvent,Msk(3c0000) 18:37:43:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420762.41213]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:43:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420762.42754]:eCallConnectionClearedEvent,Msk(3c0000) 18:37:43:620 CTIOS1-ctios Trace: >>CG:[call.5000.2131420762]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420762 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41213 MsgID:eCallClearedEvent DvrKey:call.5000.2131420762) 18:37:43:620 CTIOS1-ctios Trace: >>CG:[call.5000.2131420762]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420762 ConnDevIDTyp:0 ConnDevID:41213 MsgID:eCallEndEvent DvrKey:call.5000.2131420762) 18:37:43:620 CTIOS1-ctios Trace: [call.5000.2131420762.42754] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:37:43:620 CTIOS1-ctios Trace: [call.5000.46855792.42754] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:37:43:620 CTIOS1-ctios Trace: Removed CallConnection(41213.0). 18:37:43:620 CTIOS1-ctios Trace: Removed CallConnection(42754.0). 18:37:43:620 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420762 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:43:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420762.41213]:eCallClearedEvent,Msk(3f0000) 18:37:43:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420762.42754]:eCallClearedEvent,Msk(3c0000) 18:37:43:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420762.41213]:eCallEndEvent 18:37:43:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420762.42754]:eCallEndEvent 18:37:43:704 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.46855792.42754]:eSetCallDataRequest 18:37:43:717 CTIOS1-ctios Trace: >>CG:[call.5000.154709853]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709853 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709853 NewConnDevIDTyp:0 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2132594605 CallWrpupData:1236_0800_Feedback/Suggestion Call ,130 NewConnDevID:21048 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709853 ecc:(...)) 18:37:43:718 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709853.2132594605]:eCallDataUpdateEvent 18:37:43:718 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709853.21048]:eCallDataUpdateEvent 18:37:43:757 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:0) 18:37:43:757 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:43:757 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:43:757 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:43:757 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:43:757 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:43:757 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:43:757 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:43:757 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:43:757 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:43:758 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:37:43:758 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:37:43:765 CTIOS1-ctios Trace: >>CG:[call.5000.46855792]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855792 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855792 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ConnDevID:9103034668605 NewConnDevID:9103034668605 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855792 ecc:(...)) 18:37:43:765 CTIOS1-ctios Trace: >>CG:[call.5000.46855792.42754]:eSetCallDataConf(UniqObjID:call.5000.46855792.42754 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:43:765 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855792.9103034668605]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:43:766 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855792.42754]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:43:884 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207199 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207199 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990814) 18:37:43:884 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207200 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207200 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990815) 18:37:43:915 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:43:915 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:43:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:43:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:43:916 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:43:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:43:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:43:916 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:43:957 CTIOS1-ctios Trace: [call.5000.154709957] Found CallConnection(21156.0) for device 21156. 18:37:43:983 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eAvailable) 18:37:43:996 CTIOS1-ctios Trace: [call.5000.154709957] Found CallConnection(21156.0) for device 21156. 18:37:44:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420781]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420781 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41367 ConnDevID:41367 MsgID:eCallBeginEvent DvrKey:call.5000.2131420781) 18:37:44:043 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420781 18:37:44:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420781]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420781 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41367 CallngDevID:41367 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420781) 18:37:44:043 CTIOS1-ctios Trace: [call.5000.2131420781] CallConnection(41367.0) found DeviceID(41367) AgentID(). 18:37:44:043 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:44:043 CTIOS1-ctios Trace: Added CallConnection(41367.0). 18:37:44:043 CTIOS1-ctios Trace: [call.5000.2131420781]::CreateCallConnection(): CallConnection(41367.0) created successfully. 18:37:44:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420781]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420781 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420781 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41367 NewConnDevID:41367 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420781) 18:37:44:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420781]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420781 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41367 CallngDevID:41367 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420781) 18:37:44:043 CTIOS1-ctios Trace: [call.5000.2131420781] Found CallConnection(41367.0) for device 41367. 18:37:44:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420781]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420781 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420781 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41367 NewConnDevID:41367 RCallKeyDay:151314 RCallKeyCID:207199 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420781 ICMEntUniqID:icm.151314.207199 RCallKeySeq#:1) 18:37:44:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420781]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420781 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41367 AlrtgDevID: CallngDevID:41367 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420781 Trnk#:0 TrnkGrp#:0) 18:37:44:044 CTIOS1-ctios Trace: [call.5000.2131420781] Found CallConnection(41367.0) for device 41367. 18:37:44:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420781]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420781 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41367 AlrtgDevID:51044 CallngDevID:41367 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420781 Trnk#:0 TrnkGrp#:0) 18:37:44:044 CTIOS1-ctios Trace: [call.5000.2131420781] Found CallConnection(41367.0) for device 41367. 18:37:44:044 CTIOS1-ctios Trace: [call.5000.2131420781]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:44:044 CTIOS1-ctios Trace: [call.5000.2131420781] CallConnection(41367.0) found DeviceID(51044) AgentID(05230). 18:37:44:044 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:44:044 CTIOS1-ctios Trace: Added CallConnection(41367.0). 18:37:44:044 CTIOS1-ctios Trace: [call.5000.2131420781]::CreateCallConnection(): CallConnection(41367.0) created successfully. 18:37:44:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420781.41367]:eCallBeginEvent,Msk(bf0002) 18:37:44:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420781.41367]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:44:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420781.41367]:eCallDataUpdateEvent,Msk(bf0002) 18:37:44:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420781.41367]:eCallOriginatedEvent,Msk(bf0002) 18:37:44:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420781.41367]:eCallDataUpdateEvent,Msk(bf0002) 18:37:44:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420781.41367]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:44:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420781.51044]:eCallBeginEvent 18:37:44:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420781.41367]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:44:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420781.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:44:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420781]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420781 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420781 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41367 NewConnDevID:41367 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420781 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105063))) 18:37:44:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420781]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420781 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41367 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420781 Trnk#:0 TrnkGrp#:0) 18:37:44:047 CTIOS1-ctios Trace: [call.5000.2131420781] Found CallConnection(41367.0). 18:37:44:047 CTIOS1-ctios Trace: [call.5000.2131420781] Found CallConnection(41367.0). 18:37:44:047 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:44:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420781]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420781 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420781) 18:37:44:048 CTIOS1-ctios Trace: [call.5000.2131420781] Found CallConnection(51044.0). 18:37:44:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420781.41367]:eCallDataUpdateEvent,Msk(bf0002) 18:37:44:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420781.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:44:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420781.41367]:eCallEstablishedEvent,Msk(bf01a6) 18:37:44:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420781.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:44:050 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:44:050 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:44:050 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:44:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420781.41367]: eCallHeldEvent,Msk(bf0126) 18:37:44:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420781.51044]: eCallHeldEvent,Msk(bf000a) 18:37:44:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420782]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420782 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41379 ConnDevID:41379 MsgID:eCallBeginEvent DvrKey:call.5000.2131420782) 18:37:44:050 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420782 18:37:44:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420782]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420782 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41379 CallngDevID:41379 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420782) 18:37:44:051 CTIOS1-ctios Trace: [call.5000.2131420782] CallConnection(41379.0) found DeviceID(41379) AgentID(). 18:37:44:051 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:44:051 CTIOS1-ctios Trace: Added CallConnection(41379.0). 18:37:44:051 CTIOS1-ctios Trace: [call.5000.2131420782]::CreateCallConnection(): CallConnection(41379.0) created successfully. 18:37:44:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420782]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420782 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420782 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41379 NewConnDevID:41379 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420782) 18:37:44:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420782]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420782 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41379 CallngDevID:41379 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420782) 18:37:44:051 CTIOS1-ctios Trace: [call.5000.2131420782] Found CallConnection(41379.0) for device 41379. 18:37:44:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420782]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420782 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420782 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41379 NewConnDevID:41379 RCallKeyDay:151314 RCallKeyCID:207200 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420782 ICMEntUniqID:icm.151314.207200 RCallKeySeq#:1) 18:37:44:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420782]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420782 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41379 AlrtgDevID: CallngDevID:41379 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420782 Trnk#:0 TrnkGrp#:0) 18:37:44:051 CTIOS1-ctios Trace: [call.5000.2131420782] Found CallConnection(41379.0) for device 41379. 18:37:44:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420782]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420782 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41379 AlrtgDevID:51023 CallngDevID:41379 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420782 Trnk#:0 TrnkGrp#:0) 18:37:44:051 CTIOS1-ctios Trace: [call.5000.2131420782] Found CallConnection(41379.0) for device 41379. 18:37:44:051 CTIOS1-ctios Trace: [call.5000.2131420782]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:44:051 CTIOS1-ctios Trace: [call.5000.2131420782] CallConnection(41379.0) found DeviceID(51023) AgentID(33632). 18:37:44:051 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:44:051 CTIOS1-ctios Trace: Added CallConnection(41379.0). 18:37:44:051 CTIOS1-ctios Trace: [call.5000.2131420782]::CreateCallConnection(): CallConnection(41379.0) created successfully. 18:37:44:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420782.41379]:eCallBeginEvent,Msk(bf0002) 18:37:44:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420782.41379]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:44:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420782.41379]:eCallDataUpdateEvent,Msk(bf0002) 18:37:44:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420782.41379]:eCallOriginatedEvent,Msk(bf0002) 18:37:44:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420782.41379]:eCallDataUpdateEvent,Msk(bf0002) 18:37:44:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420782.41379]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:44:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420782.51023]:eCallBeginEvent 18:37:44:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420782.41379]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:44:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420782.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:44:053 CTIOS1-ctios Trace: >>CG:[call.5000.2131420782]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420782 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420782 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41379 NewConnDevID:41379 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420782 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105063))) 18:37:44:053 CTIOS1-ctios Trace: >>CG:[call.5000.2131420782]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420782 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41379 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420782 Trnk#:0 TrnkGrp#:0) 18:37:44:053 CTIOS1-ctios Trace: [call.5000.2131420782] Found CallConnection(41379.0). 18:37:44:053 CTIOS1-ctios Trace: [call.5000.2131420782] Found CallConnection(41379.0). 18:37:44:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420782.41379]:eCallDataUpdateEvent,Msk(bf0002) 18:37:44:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420782.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:44:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420782.41379]:eCallEstablishedEvent,Msk(bf01a6) 18:37:44:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420782.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:44:055 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:44:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420782]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420782 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420782) 18:37:44:055 CTIOS1-ctios Trace: [call.5000.2131420782] Found CallConnection(51023.0). 18:37:44:055 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:44:055 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:44:055 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:44:055 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420782.41379]: eCallHeldEvent,Msk(bf0126) 18:37:44:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420782.51023]: eCallHeldEvent,Msk(bf000a) 18:37:44:070 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:1) 18:37:44:071 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:44:071 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:44:071 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:37:44:071 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:071 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:071 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:071 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:071 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:071 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:071 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:071 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:37:44:107 CTIOS1-ctios Trace: >>CG:[call.5000.2131420781]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420781 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420781 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41367 NewConnDevID:41367 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420781 ecc:(...)) 18:37:44:108 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420781.41367]:eCallDataUpdateEvent,Msk(bf0126) 18:37:44:108 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420781.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:44:108 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154709957.21156]:eSetCallDataRequest 18:37:44:115 CTIOS1-ctios Trace: >>CG:[call.5000.2131420782]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420782 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420782 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41379 NewConnDevID:41379 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420782 ecc:(...)) 18:37:44:116 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420782.41379]:eCallDataUpdateEvent,Msk(bf0126) 18:37:44:116 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420782.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:44:129 CTIOS1-ctios Trace: ->RCV[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4) a=48653][call.5000.154709883.42529]:eSetCallDataRequest 18:37:44:129 CTIOS1-ctios Trace: [call.5000.154709883.42529] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:44:129 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709883.42529]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:44:142 CTIOS1-ctios Trace: ->RCV[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4) a=42518][agent.5000.42518]:eSetAgentStateRequest(eNotReady) 18:37:44:168 CTIOS1-ctios Trace: >>CG:[call.5000.154709957.21156]:eSetCallDataConf(UniqObjID:call.5000.154709957.21156 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:44:190 CTIOS1-ctios Trace: >>CG:[call.5000.154709883]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709883 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709883 NewConnDevIDTyp:0 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0856202403 CallWrpupData:1236_0800_789_789 EVO Activation ,112 NewConnDevID:42529 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709883 ecc:(...)) 18:37:44:190 CTIOS1-ctios Trace: >>CG:[call.5000.154709883.42529]:eSetCallDataConf(UniqObjID:call.5000.154709883.42529 MsgID:eSetCallDataConf TgtCILClntID:FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)) 18:37:44:190 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:0) 18:37:44:190 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709883.0856202403]:eCallDataUpdateEvent 18:37:44:190 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709883.42529]:eCallDataUpdateEvent 18:37:44:190 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709883.42529]:eCallDataUpdateEvent 18:37:44:190 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:37:44:191 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:191 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:191 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:191 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:191 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:191 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:191 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:284 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eAvailable) 18:37:44:286 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:0) 18:37:44:286 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:44:286 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:286 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:287 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:287 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:287 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:287 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:287 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:290 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9433 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42242 AGID:42518 AGInstr:42242 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42518 AGAvailStatus:0) 18:37:44:290 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:44:290 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:44:290 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:290 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:290 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:290 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:291 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:291 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:291 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:291 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eSetAgentStateConf(UniqObjID:agent.5000.42518 MsgID:eSetAgentStateConf TgtCILClntID:GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)) 18:37:44:291 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eSetAgentStateConf 18:37:44:296 CTIOS1-ctios Trace: >>CG:[agent.5000.48594]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10794 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42225 AGID:48594 AGInstr:42225 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48594 AGAvailStatus:0) 18:37:44:296 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:44:296 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:297 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:297 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:297 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:297 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:297 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:297 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:348 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:1) 18:37:44:348 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:44:348 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:44:348 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:348 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:37:44:348 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:37:44:430 CTIOS1-ctios Trace: ->RCV[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4) a=42518][agent.5000.42518]:eSetAgentStateRequest(eAvailable) 18:37:44:451 CTIOS1-ctios Trace: >>CG:[call.5000.2131420781]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420781 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420781) 18:37:44:451 CTIOS1-ctios Trace: >>CG:[call.5000.2131420781]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420781 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41367 RelDevID:41367 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420781) 18:37:44:451 CTIOS1-ctios Trace: >>CG:[call.5000.2131420781]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420781 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41367 MsgID:eCallClearedEvent DvrKey:call.5000.2131420781) 18:37:44:451 CTIOS1-ctios Trace: >>CG:[call.5000.2131420781]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420781 ConnDevIDTyp:0 ConnDevID:41367 MsgID:eCallEndEvent DvrKey:call.5000.2131420781) 18:37:44:451 CTIOS1-ctios Trace: Removed CallConnection(41367.0). 18:37:44:451 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:44:451 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420781 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:44:451 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:44:451 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420781.41367]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:44:451 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420781.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:44:451 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420781.41367]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:44:451 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420781.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:44:451 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420781.41367]:eCallClearedEvent,Msk(3f0000) 18:37:44:451 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420781.51044]:eCallClearedEvent,Msk(3f0000) 18:37:44:451 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420781.41367]:eCallEndEvent 18:37:44:451 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420781.51044]:eCallEndEvent 18:37:44:451 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:44:451 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:451 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:466 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:1) 18:37:44:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:44:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:466 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:466 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:466 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:471 CTIOS1-ctios Trace: ->RCV[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4) a=48004][agent.5000.48004]:eSetAgentStateRequest(eNotReady) 18:37:44:483 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32371235 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5093 LogdOnTimeTdy:9398 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:268 LogdOnTimeSess:652 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:44:491 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9433 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42242 AGID:42518 AGInstr:42242 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42518 AGAvailStatus:1) 18:37:44:491 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:44:491 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:44:491 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:491 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:492 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:492 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:492 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:492 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eSetAgentStateConf(UniqObjID:agent.5000.42518 MsgID:eSetAgentStateConf TgtCILClntID:GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)) 18:37:44:492 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eSetAgentStateConf 18:37:44:534 CTIOS1-ctios Trace: >>CG:[call.5000.2131420782]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420782 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420782) 18:37:44:535 CTIOS1-ctios Trace: >>CG:[call.5000.2131420782]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420782 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41379 RelDevID:41379 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420782) 18:37:44:535 CTIOS1-ctios Trace: >>CG:[call.5000.2131420782]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420782 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41379 MsgID:eCallClearedEvent DvrKey:call.5000.2131420782) 18:37:44:535 CTIOS1-ctios Trace: >>CG:[call.5000.2131420782]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420782 ConnDevIDTyp:0 ConnDevID:41379 MsgID:eCallEndEvent DvrKey:call.5000.2131420782) 18:37:44:535 CTIOS1-ctios Trace: Removed CallConnection(41379.0). 18:37:44:535 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:44:535 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420782 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:44:535 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420782.41379]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:44:535 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:44:535 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420782.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:44:535 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420782.41379]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:44:535 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420782.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:44:535 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420782.41379]:eCallClearedEvent,Msk(3f0000) 18:37:44:536 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420782.51023]:eCallClearedEvent,Msk(3f0000) 18:37:44:536 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420782.41379]:eCallEndEvent 18:37:44:536 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420782.51023]:eCallEndEvent 18:37:44:536 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:44:536 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:536 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:566 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32371237 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5927 LogdOnTimeTdy:9303 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5927 LogdOnTimeSess:9303 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:44:617 CTIOS1-ctios Trace: >>CG:[call.5000.46855230]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855230 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855230 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0537544693 CallWrpupData:PSTN_1218_RepeatedCall/PreviousSRClosed NewConnDevID:42076 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855230 ecc:(...)) 18:37:44:617 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855230.0537544693]:eCallDataUpdateEvent 18:37:44:617 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855230.42076]:eCallDataUpdateEvent 18:37:44:621 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9822 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42044 AGID:48004 AGInstr:42044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48004 AGAvailStatus:0) 18:37:44:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:44:621 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:44:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:622 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:622 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:622 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:622 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eSetAgentStateConf(UniqObjID:agent.5000.48004 MsgID:eSetAgentStateConf TgtCILClntID:FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)) 18:37:44:622 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:622 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:622 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:622 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eSetAgentStateConf 18:37:44:677 CTIOS1-ctios Trace: ->RCV[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4) a=48456][agent.5000.48456]:eSetAgentStateRequest(eNotReady) 18:37:44:748 CTIOS1-ctios Trace: ->RCV[F-B3-5912-dotNET_Sess(31914638)_EvtThd(4) a=36363][call.5000.154709793.21112]:eClearConnectionRequest 18:37:44:763 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:1) 18:37:44:763 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:44:764 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:764 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:764 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:764 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:764 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:764 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:764 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:788 CTIOS1-ctios Trace: ->RCV[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4) a=48004][agent.5000.48004]:eSetAgentStateRequest(eAvailable) 18:37:44:802 CTIOS1-ctios Trace: >>CG:[call.5000.154709863]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709863 ConnDevIDTyp:0 ConnDevID:21158 MsgID:eCallEndEvent DvrKey:call.5000.154709863) 18:37:44:802 CTIOS1-ctios Trace: Removed CallConnection(02136333633.1). 18:37:44:802 CTIOS1-ctios Trace: Removed CallConnection(21158.0). 18:37:44:802 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709863 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:44:802 CTIOS1-ctios Trace: >>CG:[agent.5000.6289]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6046 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21158 AGID:6289 AGInstr:21158 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6289 AGAvailStatus:1) 18:37:44:802 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709863.02136333633]:eCallEndEvent 18:37:44:802 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709863.21158]:eCallEndEvent 18:37:44:802 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6289]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:44:802 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6289]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:827 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10520 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42253 AGID:48456 AGInstr:42253 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48456 AGAvailStatus:0) 18:37:44:827 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:44:827 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:44:827 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:827 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:828 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:828 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:828 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:828 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:828 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:828 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eSetAgentStateConf(UniqObjID:agent.5000.48456 MsgID:eSetAgentStateConf TgtCILClntID:GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)) 18:37:44:828 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eSetAgentStateConf 18:37:44:849 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9822 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42044 AGID:48004 AGInstr:42044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48004 AGAvailStatus:1) 18:37:44:849 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:44:849 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:44:849 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:849 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:849 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eSetAgentStateConf(UniqObjID:agent.5000.48004 MsgID:eSetAgentStateConf TgtCILClntID:FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)) 18:37:44:849 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:849 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:849 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:850 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:850 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:850 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eSetAgentStateConf 18:37:44:872 CTIOS1-ctios Trace: >>CG:[call.5000.154709793.21112]:eClearConnectionConf(UniqObjID:call.5000.154709793.21112 MsgID:eClearConnectionConf TgtCILClntID:F-B3-5912-dotNET_Sess(31914638)_EvtThd(4)) 18:37:44:873 CTIOS1-ctios Trace: <-SND[F-B3-5912-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709793.21112]:eClearConnectionConf,Msk(bf01a4) 18:37:44:873 CTIOS1-ctios Trace: [call.5000.154709793] Found CallConnection(21112.0) for device 21112. 18:37:44:874 CTIOS1-ctios Trace: >>CG:[call.5000.154709793]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709793 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21112 RelDevID:21112 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709793) 18:37:44:874 CTIOS1-ctios Trace: >>CG:[call.5000.154709793]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709793 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3334568003 RelDevID:3334568003 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709793) 18:37:44:874 CTIOS1-ctios Trace: [call.5000.154709793] Found CallConnection(21112.0) for device 21112. 18:37:44:874 CTIOS1-ctios Trace: >>CG:[call.5000.154709793]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709793 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3334568003 MsgID:eCallClearedEvent DvrKey:call.5000.154709793) 18:37:44:874 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709793.3334568003]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:44:874 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709793.21112]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:44:874 CTIOS1-ctios Trace: <-SND[F-B3-5912-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709793.21112]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:44:874 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709793.3334568003]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:44:874 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709793.21112]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:44:875 CTIOS1-ctios Trace: <-SND[F-B3-5912-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709793.21112]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:44:875 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709793.3334568003]:eCallClearedEvent,Msk(3f0000) 18:37:44:875 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709793.21112]:eCallClearedEvent,Msk(3f0000) 18:37:44:875 CTIOS1-ctios Trace: <-SND[F-B3-5912-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709793.21112]:eCallClearedEvent,Msk(3f0000) 18:37:44:878 CTIOS1-ctios Trace: >>CG:[agent.5000.36363]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:503 SGID:5038 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10954 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21112 AGID:36363 AGInstr:21112 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36363 AGAvailStatus:0) 18:37:44:878 CTIOS1-ctios Trace: [agent.5000.36363]: Current Wrapup Mode = 3 18:37:44:878 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36363]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:44:878 CTIOS1-ctios Trace: <-SND[F-B3-5912-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36363]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:44:878 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36363]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:44:918 CTIOS1-ctios Trace: >>CG:[agent.5000.48594]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10794 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42225 AGID:48594 AGInstr:42225 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48594 AGAvailStatus:1) 18:37:44:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:44:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:919 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:919 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:919 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:44:927 CTIOS1-ctios Trace: >>CG:[agent.5000.48420]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10473 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42092 AGID:48420 AGInstr:42092 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48420 AGAvailStatus:0) 18:37:44:928 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:37:44:928 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:928 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:928 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:928 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:928 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:928 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:928 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:44:937 CTIOS1-ctios Trace: ->RCV[ITSD-South-3108-dotNET_Sess(31914638)_EvtThd(4) a=36257][agent.5000.36257]:eSetAgentStateRequest(eAvailable) 18:37:44:964 CTIOS1-ctios Trace: ->RCV[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4) a=48456][agent.5000.48456]:eSetAgentStateRequest(eAvailable) 18:37:44:997 CTIOS1-ctios Trace: >>CG:[call.5000.154709929]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709929 ConnDevIDTyp:1 ConnDevID:2136967076 MsgID:eCallEndEvent DvrKey:call.5000.154709929) 18:37:44:997 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709929 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:44:997 CTIOS1-ctios Trace: >>CG:[agent.5000.36257]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10038 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21060 AGID:36257 AGInstr:21060 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36257 AGAvailStatus:1) 18:37:44:998 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36257]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:44:998 CTIOS1-ctios Trace: <-SND[ITSD-South-3108-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36257]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:44:999 CTIOS1-ctios Trace: >>CG:[agent.5000.36257]:eSetAgentStateConf(UniqObjID:agent.5000.36257 MsgID:eSetAgentStateConf TgtCILClntID:ITSD-South-3108-dotNET_Sess(31914638)_EvtThd(4)) 18:37:44:999 CTIOS1-ctios Trace: <-SND[ITSD-South-3108-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36257]:eSetAgentStateConf 18:37:45:001 CTIOS1-ctios Trace: >>CG:[call.5000.46855609]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855609 ConnDevIDTyp:1 ConnDevID:9103329511786 MsgID:eCallEndEvent DvrKey:call.5000.46855609) 18:37:45:001 CTIOS1-ctios Trace: Removed CallConnection(9103329511786.1). 18:37:45:002 CTIOS1-ctios Trace: Removed CallConnection(42669.0). 18:37:45:002 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855609 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:45:002 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855609.9103329511786]:eCallEndEvent 18:37:45:002 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855609.42669]:eCallEndEvent 18:37:45:002 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855609.42669]:eCallEndEvent 18:37:45:002 CTIOS1-ctios Trace: >>CG:[agent.5000.48661]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10881 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42669 AGID:48661 AGInstr:42669 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48661 AGAvailStatus:1) 18:37:45:002 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:45:002 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48661]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:45:002 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:002 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:002 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:002 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:003 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:003 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:003 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:003 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48661]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:003 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:024 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10520 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42253 AGID:48456 AGInstr:42253 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48456 AGAvailStatus:1) 18:37:45:025 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:45:025 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:45:025 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:025 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:025 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:025 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:025 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:025 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eSetAgentStateConf(UniqObjID:agent.5000.48456 MsgID:eSetAgentStateConf TgtCILClntID:GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)) 18:37:45:025 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:025 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:026 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eSetAgentStateConf 18:37:45:032 CTIOS1-ctios Trace: >>CG:[agent.5000.48661]:eQueryAgentStatisticsConf(IID:32371243 PrphID:5000 AGExt:42669 AGID:48661 AGInstr:42669 UniqObjID:agent.5000.48661 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:119 LogdOnTimeTdy:8080 NotRdyTimeTdy:142 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:116 LogdOnTimeSess:7952 NotRdyTimeSess:124 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:72 AutoOutCallsTlkTimeSess:4129 AutoOutCallsTimeSess:5569 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:72 AutoOutCallsTlkTimeTdy:4129 AutoOutCallsTimeTdy:5569 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeS 18:37:45:032 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48661]:eOnNewAgentStatisticsEvent 18:37:45:157 CTIOS1-ctios Trace: ->RCV[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4) a=48004][agent.5000.48004]:eSetAgentStateRequest(eNotReady) 18:37:45:303 CTIOS1-ctios Trace: >>CG:[agent.5000.48420]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10473 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42092 AGID:48420 AGInstr:42092 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48420 AGAvailStatus:1) 18:37:45:303 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:45:303 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:303 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:304 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:304 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:304 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:304 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:304 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:307 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9822 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42044 AGID:48004 AGInstr:42044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48004 AGAvailStatus:0) 18:37:45:307 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:45:307 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:45:307 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:45:307 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:45:307 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:45:307 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:45:307 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:45:307 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:45:307 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:45:308 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eSetAgentStateConf(UniqObjID:agent.5000.48004 MsgID:eSetAgentStateConf TgtCILClntID:FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)) 18:37:45:308 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eSetAgentStateConf 18:37:45:448 CTIOS1-ctios Trace: [call.5000.198845389] Found CallConnection(21096.0) for device 21096. 18:37:45:448 CTIOS1-ctios Trace: >>CG:[call.5000.198845389]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845389 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21096 RelDevID:21096 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845389) 18:37:45:448 CTIOS1-ctios Trace: [call.5000.198845389] Found CallConnection(21096.0) for device 21096. 18:37:45:448 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845389.2135672323]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:45:448 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845389.21096]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:45:448 CTIOS1-ctios Trace: >>CG:[call.5000.198845389]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845389 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2135672323 RelDevID:2135672323 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845389) 18:37:45:448 CTIOS1-ctios Trace: >>CG:[call.5000.198845389]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845389 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2135672323 MsgID:eCallClearedEvent DvrKey:call.5000.198845389) 18:37:45:448 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845389.2135672323]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:45:448 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845389.21096]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:45:448 CTIOS1-ctios Trace: >>CG:[agent.5000.36413]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11006 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21096 AGID:36413 AGInstr:21096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36413 AGAvailStatus:0) 18:37:45:448 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845389.2135672323]:eCallClearedEvent,Msk(3f0000) 18:37:45:448 CTIOS1-ctios Trace: [agent.5000.36413]: Current Wrapup Mode = 3 18:37:45:448 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845389.21096]:eCallClearedEvent,Msk(3f0000) 18:37:45:448 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36413]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:45:449 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36413]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:45:500 CTIOS1-ctios Trace: >>CG:[agent.5000.48392]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42241 AGID:48392 AGInstr:42241 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48392 AGAvailStatus:1) 18:37:45:500 CTIOS1-ctios Trace: >>CG:[call.5000.50374324]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:50374324 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42241 ConnDevID:42241 MsgID:eCallBeginEvent DvrKey:call.5000.50374324 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105065))) 18:37:45:500 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.50374324 18:37:45:500 CTIOS1-ctios Trace: >>CG:[call.5000.50374324]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:50374324 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42241 CallngDevID:42241 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.50374324) 18:37:45:500 CTIOS1-ctios Trace: [call.5000.50374324] CallConnection(42241.0) found DeviceID(42241) AgentID(48392). 18:37:45:500 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:45:500 CTIOS1-ctios Trace: Added CallConnection(42241.0). 18:37:45:500 CTIOS1-ctios Trace: [call.5000.50374324]::CreateCallConnection(): CallConnection(42241.0) created successfully. 18:37:45:500 CTIOS1-ctios Trace: >>CG:[agent.5000.48392]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10410 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42241 AGID:48392 AGInstr:42241 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48392 AGAvailStatus:0) 18:37:45:500 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:eAgentStateEvent(eTalking),Msk(0) 18:37:45:500 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:500 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:501 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:501 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:501 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:501 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:501 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:501 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374324.42241]:eCallBeginEvent,Msk(bf0002) 18:37:45:501 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374324.42241]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:45:501 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:eAgentStateEvent(eTalking),Msk(0) 18:37:45:501 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:501 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:501 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:501 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:501 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:501 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:502 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:565 CTIOS1-ctios Trace: ->RCV[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4) a=48004][agent.5000.48004]:eSetAgentStateRequest(eAvailable) 18:37:45:625 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9822 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42044 AGID:48004 AGInstr:42044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48004 AGAvailStatus:1) 18:37:45:625 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:45:625 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:45:625 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:625 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:625 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:625 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:625 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:625 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:626 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:626 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eSetAgentStateConf(UniqObjID:agent.5000.48004 MsgID:eSetAgentStateConf TgtCILClntID:FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)) 18:37:45:626 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eSetAgentStateConf 18:37:45:666 CTIOS1-ctios Trace: >>CG:[call.5000.50374324]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:50374324 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42241 RelDevID:42241 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.50374324) 18:37:45:666 CTIOS1-ctios Trace: >>CG:[call.5000.50374324]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:50374324 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42241 MsgID:eCallClearedEvent DvrKey:call.5000.50374324) 18:37:45:666 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374324.42241]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:45:666 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374324.42241]:eCallClearedEvent,Msk(3f0000) 18:37:45:667 CTIOS1-ctios Trace: >>CG:[call.5000.50374324]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:50374324 ConnDevIDTyp:0 ConnDevID:42241 MsgID:eCallEndEvent DvrKey:call.5000.50374324) 18:37:45:667 CTIOS1-ctios Trace: Removed CallConnection(42241.0). 18:37:45:667 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.50374324 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:45:667 CTIOS1-ctios Trace: >>CG:[agent.5000.48392]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42241 AGID:48392 AGInstr:42241 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48392 AGAvailStatus:1) 18:37:45:667 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374324.42241]:eCallEndEvent 18:37:45:667 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:45:667 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:667 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:667 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:667 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:667 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:667 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:668 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:699 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:37:45:709 CTIOS1-ctios Trace: >>CG:[agent.5000.36198]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9671 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21193 AGID:36198 AGInstr:21193 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36198 AGAvailStatus:0) 18:37:45:709 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:37:45:709 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:45:837 CTIOS1-ctios Trace: [call.5000.46855674] Found CallConnection(42162.0) for device 42162. 18:37:45:837 CTIOS1-ctios Trace: [call.5000.46855674] Found CallConnection(42162.0) for device 42162. 18:37:45:837 CTIOS1-ctios Trace: >>CG:[call.5000.46855674]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855674 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42162 RelDevID:42162 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855674) 18:37:45:837 CTIOS1-ctios Trace: >>CG:[call.5000.46855674]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855674 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0926359972 RelDevID:0926359972 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855674) 18:37:45:838 CTIOS1-ctios Trace: >>CG:[call.5000.46855674]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855674 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0926359972 MsgID:eCallClearedEvent DvrKey:call.5000.46855674) 18:37:45:838 CTIOS1-ctios Trace: >>CG:[call.5000.46855674]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855674 ConnDevIDTyp:1 ConnDevID:0926359972 MsgID:eCallEndEvent DvrKey:call.5000.46855674) 18:37:45:838 CTIOS1-ctios Trace: Removed CallConnection(0926359972.1). 18:37:45:838 CTIOS1-ctios Trace: Removed CallConnection(42162.0). 18:37:45:838 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855674 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:45:838 CTIOS1-ctios Trace: >>CG:[agent.5000.4321]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6561 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42162 AGID:4321 AGInstr:42162 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.4321 AGAvailStatus:1) 18:37:45:838 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855674.0926359972]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:45:838 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855674.42162]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:45:838 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855674.42162]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:45:838 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855674.0926359972]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:45:838 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855674.42162]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:45:838 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855674.42162]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:45:838 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855674.0926359972]:eCallClearedEvent,Msk(3f0000) 18:37:45:838 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855674.42162]:eCallClearedEvent,Msk(3f0000) 18:37:45:838 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855674.42162]:eCallClearedEvent,Msk(3f0000) 18:37:45:838 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855674.0926359972]:eCallEndEvent 18:37:45:838 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855674.42162]:eCallEndEvent 18:37:45:839 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855674.42162]:eCallEndEvent 18:37:45:839 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4321]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:45:839 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:45:839 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:839 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:839 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4321]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:839 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4321]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:839 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:839 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:839 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4321]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:45:850 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:37:45:851 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:45:851 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:45:865 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:37:45:866 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:45:866 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:45:866 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:45:866 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:45:866 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:45:866 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:45:866 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:45:866 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:45:866 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:45:867 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:37:45:867 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:37:45:868 CTIOS1-ctios Trace: >>CG:[agent.5000.4321]:eQueryAgentStatisticsConf(IID:32371247 PrphID:5000 AGExt:42162 AGID:4321 AGInstr:42162 UniqObjID:agent.5000.4321 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:7018 LogdOnTimeTdy:20469 NotRdyTimeTdy:3413 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:78 HdlCallsTlkTimeTdy:9960 HdlCallsTimeTdy:9960 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:7018 LogdOnTimeSess:20469 NotRdyTimeSess:3413 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:78 HdlCallsTlkTimeSess:9960 HdlCallsTimeSess:9960 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:1 IntCallsTimeSess:1 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:1 IntCallsTimeTdy:1 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTi 18:37:45:869 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4321]:eOnNewAgentStatisticsEvent 18:37:45:879 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207206 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207206 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990832) 18:37:45:880 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:420 SGID:8583 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:42669 ANI:(null) UsrToUsrInfo:(null) Dialed#:45362 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207207 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207207 RCallKeySeq#:0 CallTypIDTag:5205 PreCallIIDTag:7990833) 18:37:45:880 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:45:880 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207208 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207208 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990834) 18:37:45:887 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:37:45:887 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:37:45:887 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:887 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:888 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:888 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:888 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:888 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:888 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:888 CTIOS1-ctios Trace: >>CG:[call.5000.46855795]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855795 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46855795 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105065))) 18:37:45:888 CTIOS1-ctios Trace: >>CG:[call.5000.46855795]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855795 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855795) 18:37:45:888 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855795 18:37:45:888 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:37:45:888 CTIOS1-ctios Trace: [call.5000.46855795] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:37:45:888 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:45:888 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:37:45:888 CTIOS1-ctios Trace: [call.5000.46855795]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:37:45:888 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:37:45:888 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:888 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:889 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:889 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855795.42062]:eCallBeginEvent,Msk(bf0002) 18:37:45:889 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:889 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:889 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:889 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:45:889 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855795.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:45:909 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:45:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:45:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:45:909 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:45:909 CTIOS1-ctios Trace: >>CG:[agent.5000.48661]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10881 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42669 AGID:48661 AGInstr:42669 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48661 AGAvailStatus:0) 18:37:45:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:eAgentStateEvent(eReserved),Msk(0) 18:37:45:910 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48661]:eAgentStateEvent(eReserved),Msk(0) 18:37:45:910 CTIOS1-ctios Trace: ->RCV[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4) a=48374][call.5000.46855614.42626]:eSingleStepTransferRequest 18:37:45:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:45:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:45:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:45:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:45:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:45:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:45:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:45:911 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48661]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:45:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:45:911 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:45:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:45:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:45:912 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:45:955 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:37:45:972 CTIOS1-ctios Trace: >>CG:[agent.5000.36198]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9671 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21193 AGID:36198 AGInstr:21193 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36198 AGAvailStatus:1) 18:37:45:972 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:45:972 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:015 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:37:46:016 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:46:016 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:46:016 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:016 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:016 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:016 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:016 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:016 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:016 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:034 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:37:46:034 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:207 SVCID:5018 SG#:307 SGID:5019 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42114 ANI:0943357660 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207052 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207052 RCallKeySeq#:1 CallTypIDTag:5007 PreCallIIDTag:7990576) 18:37:46:034 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:37:46:034 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:46:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420784]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420784 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41388 ConnDevID:41388 MsgID:eCallBeginEvent DvrKey:call.5000.2131420784) 18:37:46:036 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420784 18:37:46:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420784]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420784 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41388 CallngDevID:41388 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420784) 18:37:46:036 CTIOS1-ctios Trace: [call.5000.2131420784] CallConnection(41388.0) found DeviceID(41388) AgentID(). 18:37:46:036 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:46:036 CTIOS1-ctios Trace: Added CallConnection(41388.0). 18:37:46:036 CTIOS1-ctios Trace: [call.5000.2131420784]::CreateCallConnection(): CallConnection(41388.0) created successfully. 18:37:46:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420784]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420784 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420784 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41388 NewConnDevID:41388 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420784) 18:37:46:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420784]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420784 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41388 CallngDevID:41388 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420784) 18:37:46:036 CTIOS1-ctios Trace: [call.5000.2131420784] Found CallConnection(41388.0) for device 41388. 18:37:46:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420784]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420784 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420784 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41388 NewConnDevID:41388 RCallKeyDay:151314 RCallKeyCID:207206 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420784 ICMEntUniqID:icm.151314.207206 RCallKeySeq#:1) 18:37:46:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420784]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420784 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41388 AlrtgDevID: CallngDevID:41388 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420784 Trnk#:0 TrnkGrp#:0) 18:37:46:037 CTIOS1-ctios Trace: [call.5000.2131420784] Found CallConnection(41388.0) for device 41388. 18:37:46:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420784]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420784 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41388 AlrtgDevID:51044 CallngDevID:41388 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420784 Trnk#:0 TrnkGrp#:0) 18:37:46:037 CTIOS1-ctios Trace: [call.5000.2131420784] Found CallConnection(41388.0) for device 41388. 18:37:46:037 CTIOS1-ctios Trace: [call.5000.2131420784]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:46:037 CTIOS1-ctios Trace: [call.5000.2131420784] CallConnection(41388.0) found DeviceID(51044) AgentID(05230). 18:37:46:037 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:46:037 CTIOS1-ctios Trace: Added CallConnection(41388.0). 18:37:46:037 CTIOS1-ctios Trace: [call.5000.2131420784]::CreateCallConnection(): CallConnection(41388.0) created successfully. 18:37:46:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420784.41388]:eCallBeginEvent,Msk(bf0002) 18:37:46:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420784.41388]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:46:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420784.41388]:eCallDataUpdateEvent,Msk(bf0002) 18:37:46:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420784.41388]:eCallOriginatedEvent,Msk(bf0002) 18:37:46:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420784]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420784 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420784 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41388 NewConnDevID:41388 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420784 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105065))) 18:37:46:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420784.41388]:eCallDataUpdateEvent,Msk(bf0002) 18:37:46:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420784.41388]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:46:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420784.51044]:eCallBeginEvent 18:37:46:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420784.41388]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:46:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420784]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420784 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41388 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420784 Trnk#:0 TrnkGrp#:0) 18:37:46:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420784.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:46:038 CTIOS1-ctios Trace: [call.5000.2131420784] Found CallConnection(41388.0). 18:37:46:038 CTIOS1-ctios Trace: [call.5000.2131420784] Found CallConnection(41388.0). 18:37:46:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420784.41388]:eCallDataUpdateEvent,Msk(bf0002) 18:37:46:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420784.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:46:038 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:46:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420784.41388]:eCallEstablishedEvent,Msk(bf01a6) 18:37:46:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420784.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:46:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:46:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:46:038 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:46:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420784]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420784 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420784) 18:37:46:039 CTIOS1-ctios Trace: [call.5000.2131420784] Found CallConnection(51044.0). 18:37:46:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420784.41388]: eCallHeldEvent,Msk(bf0126) 18:37:46:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420784.51044]: eCallHeldEvent,Msk(bf000a) 18:37:46:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420785]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420785 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41389 ConnDevID:41389 MsgID:eCallBeginEvent DvrKey:call.5000.2131420785) 18:37:46:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420785]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420785 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41389 CallngDevID:41389 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420785) 18:37:46:040 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420785 18:37:46:040 CTIOS1-ctios Trace: [call.5000.2131420785] CallConnection(41389.0) found DeviceID(41389) AgentID(). 18:37:46:040 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:46:040 CTIOS1-ctios Trace: Added CallConnection(41389.0). 18:37:46:040 CTIOS1-ctios Trace: [call.5000.2131420785]::CreateCallConnection(): CallConnection(41389.0) created successfully. 18:37:46:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420785.41389]:eCallBeginEvent,Msk(bf0002) 18:37:46:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420785.41389]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:46:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420785]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420785 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420785 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:42669 ConnDevID:41389 NewConnDevID:41389 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420785) 18:37:46:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420785]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420785 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41389 CallngDevID:41389 CalldDevID:42669 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420785) 18:37:46:040 CTIOS1-ctios Trace: [call.5000.2131420785] Found CallConnection(41389.0) for device 41389. 18:37:46:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420785.41389]:eCallDataUpdateEvent,Msk(bf0002) 18:37:46:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420785.41389]:eCallOriginatedEvent,Msk(bf0002) 18:37:46:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420785]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420785 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420785 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:42669 Dialed#:45362 ConnDevID:41389 NewConnDevID:41389 RCallKeyDay:151314 RCallKeyCID:207207 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420785 ICMEntUniqID:icm.151314.207207 RCallKeySeq#:1) 18:37:46:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420785]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420785 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41389 AlrtgDevID: CallngDevID:41389 CalldDevID:42669 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420785 Trnk#:0 TrnkGrp#:0) 18:37:46:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420785.41389]:eCallDataUpdateEvent,Msk(bf0002) 18:37:46:041 CTIOS1-ctios Trace: [call.5000.2131420785] Found CallConnection(41389.0) for device 41389. 18:37:46:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420785.41389]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:46:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420785]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420785 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:420 SGID:8583 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41389 AlrtgDevID:42669 CallngDevID:41389 CalldDevID:42669 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420785 Trnk#:0 TrnkGrp#:0) 18:37:46:041 CTIOS1-ctios Trace: [call.5000.2131420785] Found CallConnection(41389.0) for device 41389. 18:37:46:041 CTIOS1-ctios Trace: [call.5000.2131420785]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42669. 18:37:46:041 CTIOS1-ctios Trace: [call.5000.2131420785] CallConnection(41389.0) found DeviceID(42669) AgentID(48661). 18:37:46:041 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:46:041 CTIOS1-ctios Trace: Added CallConnection(41389.0). 18:37:46:041 CTIOS1-ctios Trace: [call.5000.2131420785]::CreateCallConnection(): CallConnection(41389.0) created successfully. 18:37:46:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420785.42669]:eCallBeginEvent 18:37:46:041 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420785.42669]:eCallBeginEvent 18:37:46:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420785.41389]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:46:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420785.42669]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:46:042 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420785.42669]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:46:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420785]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420785 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420785 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41389 NewConnDevID:41389 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420785 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105065))) 18:37:46:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420785.41389]:eCallDataUpdateEvent,Msk(bf0002) 18:37:46:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420785.42669]:eCallDataUpdateEvent,Msk(3f0001) 18:37:46:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420785]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420785 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:420 SGID:8583 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42669 CallngDevID:41389 CalldDevID:42669 LstRedirDevID:(null) AnsDevID:42669 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420785 Trnk#:0 TrnkGrp#:0) 18:37:46:045 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420785.42669]:eCallDataUpdateEvent,Msk(3f0001) 18:37:46:045 CTIOS1-ctios Trace: [call.5000.2131420785] Found CallConnection(41389.0). 18:37:46:045 CTIOS1-ctios Trace: [call.5000.2131420785] Found CallConnection(41389.0). 18:37:46:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420785.41389]:eCallEstablishedEvent,Msk(bf01a6) 18:37:46:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420785.42669]:eCallEstablishedEvent,Msk(bf01a6) 18:37:46:046 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420785.42669]:eCallEstablishedEvent,Msk(bf01a6) 18:37:46:064 CTIOS1-ctios Trace: >>CG:[agent.5000.48661]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:420 SGID:8583 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10881 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42669 AGID:48661 AGInstr:42669 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48661 AGAvailStatus:0) 18:37:46:064 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:eAgentStateEvent(eTalking),Msk(0) 18:37:46:064 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48661]:eAgentStateEvent(eTalking),Msk(0) 18:37:46:064 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:46:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420785]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420785 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:42669 HldgDevID:42669 MsgID:eCallHeldEvent DvrKey:call.5000.2131420785) 18:37:46:064 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:46:064 CTIOS1-ctios Trace: [call.5000.2131420785] Found CallConnection(42669.0). 18:37:46:064 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:46:065 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:46:065 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:46:065 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:46:065 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:46:065 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48661]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:46:065 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:46:065 CTIOS1-ctios Trace: >>CG:[call.5000.2131420786]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420786 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41392 ConnDevID:41392 MsgID:eCallBeginEvent DvrKey:call.5000.2131420786) 18:37:46:065 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420786 18:37:46:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420785.41389]: eCallHeldEvent,Msk(bf0126) 18:37:46:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420786]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420786 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41392 CallngDevID:41392 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420786) 18:37:46:066 CTIOS1-ctios Trace: [call.5000.2131420786] CallConnection(41392.0) found DeviceID(41392) AgentID(). 18:37:46:066 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:46:066 CTIOS1-ctios Trace: Added CallConnection(41392.0). 18:37:46:066 CTIOS1-ctios Trace: [call.5000.2131420786]::CreateCallConnection(): CallConnection(41392.0) created successfully. 18:37:46:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420785.42669]: eCallHeldEvent,Msk(bf000a) 18:37:46:066 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420785.42669]: eCallHeldEvent,Msk(bf000a) 18:37:46:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420786.41392]:eCallBeginEvent,Msk(bf0002) 18:37:46:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420786.41392]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:46:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420786]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420786 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420786 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41392 NewConnDevID:41392 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420786) 18:37:46:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420786.41392]:eCallDataUpdateEvent,Msk(bf0002) 18:37:46:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420786]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420786 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41392 CallngDevID:41392 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420786) 18:37:46:067 CTIOS1-ctios Trace: [call.5000.2131420786] Found CallConnection(41392.0) for device 41392. 18:37:46:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420786]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420786 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420786 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41392 NewConnDevID:41392 RCallKeyDay:151314 RCallKeyCID:207208 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420786 ICMEntUniqID:icm.151314.207208 RCallKeySeq#:1) 18:37:46:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420786]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420786 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41392 AlrtgDevID: CallngDevID:41392 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420786 Trnk#:0 TrnkGrp#:0) 18:37:46:067 CTIOS1-ctios Trace: [call.5000.2131420786] Found CallConnection(41392.0) for device 41392. 18:37:46:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420786]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420786 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41392 AlrtgDevID:51023 CallngDevID:41392 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420786 Trnk#:0 TrnkGrp#:0) 18:37:46:067 CTIOS1-ctios Trace: [call.5000.2131420786] Found CallConnection(41392.0) for device 41392. 18:37:46:067 CTIOS1-ctios Trace: [call.5000.2131420786]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:46:067 CTIOS1-ctios Trace: [call.5000.2131420786] CallConnection(41392.0) found DeviceID(51023) AgentID(33632). 18:37:46:067 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:46:067 CTIOS1-ctios Trace: Added CallConnection(41392.0). 18:37:46:067 CTIOS1-ctios Trace: [call.5000.2131420786]::CreateCallConnection(): CallConnection(41392.0) created successfully. 18:37:46:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420786.41392]:eCallOriginatedEvent,Msk(bf0002) 18:37:46:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420786.41392]:eCallDataUpdateEvent,Msk(bf0002) 18:37:46:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420786.41392]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:46:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420786.51023]:eCallBeginEvent 18:37:46:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420786.41392]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:46:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420786.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:46:068 CTIOS1-ctios Trace: >>CG:[call.5000.2131420786]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420786 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420786 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41392 NewConnDevID:41392 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420786 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105065))) 18:37:46:068 CTIOS1-ctios Trace: >>CG:[call.5000.2131420786]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420786 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41392 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420786 Trnk#:0 TrnkGrp#:0) 18:37:46:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420786.41392]:eCallDataUpdateEvent,Msk(bf0002) 18:37:46:068 CTIOS1-ctios Trace: [call.5000.2131420786] Found CallConnection(41392.0). 18:37:46:068 CTIOS1-ctios Trace: [call.5000.2131420786] Found CallConnection(41392.0). 18:37:46:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420786.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:46:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420786.41392]:eCallEstablishedEvent,Msk(bf01a6) 18:37:46:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420786.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:46:070 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:46:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:46:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:46:070 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:46:070 CTIOS1-ctios Trace: >>CG:[call.5000.2131420786]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420786 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420786) 18:37:46:071 CTIOS1-ctios Trace: [call.5000.2131420786] Found CallConnection(51023.0). 18:37:46:071 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420786.41392]: eCallHeldEvent,Msk(bf0126) 18:37:46:071 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420786.51023]: eCallHeldEvent,Msk(bf000a) 18:37:46:071 CTIOS1-ctios Trace: [call.5000.46855614] Found CallConnection(42626.0) for device 42626. 18:37:46:071 CTIOS1-ctios Trace: [call.5000.46855614] Found CallConnection(42626.0) for device 42626. 18:37:46:074 CTIOS1-ctios Trace: >>CG:[call.5000.2131420783]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420783 CallTyp:12 ConnDevIDTyp:0 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 ANI:3324171050 DNIS:81112 CallrEntrDig:81112 ConnDevID:42626 RCallKeyDay:151314 RCallKeyCID:206704 MsgID:eCallBeginEvent DvrKey:call.5000.2131420783 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105017)) ICMEntUniqID:icm.151314.206704 RCallKeySeq#:3) 18:37:46:074 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420783 18:37:46:074 CTIOS1-ctios Trace: >>CG:[call.5000.46855614]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855614 NumParties:1 SecDevIDTyp:0 SecCID:2131420783 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:3324171050 SecDevID:42626 TfrgDevID:42626 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46855614ConnectedParty[1]:(ConnPtyCID:46855614 ConnPtyDevIDTyp:1 ConnPtyDevID:3324171050)) 18:37:46:074 CTIOS1-ctios Trace: [call.5000.46855614] Found CallConnection(42626.0). 18:37:46:075 CTIOS1-ctios Trace: >>CG:[call.5000.2131420783]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855614 NumParties:1 SecDevIDTyp:0 SecCID:2131420783 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:3324171050 SecDevID:42626 TfrgDevID:42626 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420783ConnectedParty[1]:(ConnPtyCID:46855614 ConnPtyDevIDTyp:1 ConnPtyDevID:3324171050)) 18:37:46:075 CTIOS1-ctios Trace: [call.5000.2131420783]::FindTransferCommonDeviceID Calls [call.5000.46855614] and [call.5000.2131420783] do not appear to have a common Device. Tranferring Device [42626] is set as common device 18:37:46:075 CTIOS1-ctios Trace: [call.5000.46855614] Found CallConnection(42626.0). 18:37:46:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855614.42626]:eCallTransferredEvent,Msk(bf01a6) 18:37:46:075 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855614.42626]:eCallTransferredEvent,Msk(bf01a6) 18:37:46:075 CTIOS1-ctios Trace: [call.5000.46855614] Found CallConnection(42626.0). 18:37:46:075 CTIOS1-ctios Trace: Removed CallConnection(42626.0). 18:37:46:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855614.42626]:eCallTransferredEvent,Msk(bf01a6) 18:37:46:075 CTIOS1-ctios Trace: Added CallConnection(3324171050.1). 18:37:46:075 CTIOS1-ctios Trace: [call.5000.2131420783] Moved CallConnection[3324171050.1] from [call.5000.46855614] to [call.5000.2131420783]. 18:37:46:075 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855614.42626]:eCallTransferredEvent,Msk(bf01a6) 18:37:46:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855614.42626]:eCallEndEvent 18:37:46:075 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855614.42626]:eCallEndEvent 18:37:46:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855614.3324171050]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:46:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420783.3324171050]:eCallTransferredEvent,Msk(bf01a6) 18:37:46:075 CTIOS1-ctios Trace: >>CG:[call.5000.2131420783]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420783 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420783 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:42626 NewConnDevID:3324171050 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420783) 18:37:46:076 CTIOS1-ctios Trace: >>CG:[call.5000.2131420783]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420783 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3324171050 RelDevID:3324171050 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420783) 18:37:46:076 CTIOS1-ctios Trace: >>CG:[call.5000.2131420783]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420783 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42626 MsgID:eCallClearedEvent DvrKey:call.5000.2131420783) 18:37:46:076 CTIOS1-ctios Trace: >>CG:[call.5000.2131420783]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420783 ConnDevIDTyp:1 ConnDevID:3324171050 MsgID:eCallEndEvent DvrKey:call.5000.2131420783) 18:37:46:076 CTIOS1-ctios Trace: >>CG:[call.5000.46855614]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855614 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3324171050 MsgID:eCallClearedEvent DvrKey:call.5000.46855614) 18:37:46:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420783.3324171050]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:46:076 CTIOS1-ctios Trace: Removed CallConnection(3324171050.1). 18:37:46:076 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420783 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:46:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420783.3324171050]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:46:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420783.3324171050]:eCallClearedEvent,Msk(3f0000) 18:37:46:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420783.3324171050]:eCallEndEvent 18:37:46:093 CTIOS1-ctios Trace: >>CG:[agent.5000.48374]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10392 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42626 AGID:48374 AGInstr:42626 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48374 AGAvailStatus:0) 18:37:46:093 CTIOS1-ctios Trace: [agent.5000.48374]: Current Wrapup Mode = 3 18:37:46:093 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48374]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:37:46:093 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48374]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:37:46:093 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48374]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:46:093 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48374]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:46:099 CTIOS1-ctios Trace: >>CG:[call.5000.46855795]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855795 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855795) 18:37:46:100 CTIOS1-ctios Trace: >>CG:[call.5000.46855795]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855795 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46855795) 18:37:46:100 CTIOS1-ctios Trace: >>CG:[call.5000.46855795]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855795 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46855795) 18:37:46:100 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:37:46:100 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855795 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:46:100 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:37:46:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855795.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:46:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855795.42062]:eCallClearedEvent,Msk(3f0000) 18:37:46:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855795.42062]:eCallEndEvent 18:37:46:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:46:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:101 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:101 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:101 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:101 CTIOS1-ctios Trace: >>CG:[agent.5000.48052]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9891 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42114 AGID:48052 AGInstr:42114 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48052 AGAvailStatus:0) 18:37:46:101 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:eAgentStateEvent(eReserved),Msk(0) 18:37:46:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:eAgentStateEvent(eReserved),Msk(0) 18:37:46:102 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:46:102 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:46:102 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:46:102 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:46:102 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:46:102 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:46:102 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:46:108 CTIOS1-ctios Trace: >>CG:[agent.5000.48374]:eQueryAgentStatisticsConf(IID:32371250 PrphID:5000 AGExt:42626 AGID:48374 AGInstr:42626 UniqObjID:agent.5000.48374 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1492 LogdOnTimeTdy:23865 NotRdyTimeTdy:3463 AGOutCallsTdy:3 AGOutCallsTlkTimeTdy:222 AGOutCallsTimeTdy:222 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:165 HdlCallsTlkTimeTdy:17274 HdlCallsTimeTdy:20675 IncCallsHldTdy:2 IncCallsHldTimeTdy:165 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2930 LogdOnTimeSess:27487 NotRdyTimeSess:3464 AGOutCallsSess:3 AGOutCallsTlkTimeSess:222 AGOutCallsTimeSess:222 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:165 HdlCallsTlkTimeSess:17274 HdlCallsTimeSess:20675 IncCallsHldSess:2 IncCallsHldTimeSess:165 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:3236 HdlCallsAftCallTimeTdy:3236 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCal 18:37:46:109 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48374]:eOnNewAgentStatisticsEvent 18:37:46:125 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:37:46:125 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:46:125 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:132 CTIOS1-ctios Trace: >>CG:[call.5000.2131420784]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420784 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420784 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41388 NewConnDevID:41388 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420784 ecc:(...)) 18:37:46:132 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420784.41388]:eCallDataUpdateEvent,Msk(bf0126) 18:37:46:132 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420784.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:46:133 CTIOS1-ctios Trace: >>CG:[call.5000.2131420785]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420785 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420785 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41389 NewConnDevID:41389 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420785 ecc:(...)) 18:37:46:133 CTIOS1-ctios Trace: >>CG:[call.5000.2131420786]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420786 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420786 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41392 NewConnDevID:41392 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420786 ecc:(...)) 18:37:46:133 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420785.41389]:eCallDataUpdateEvent,Msk(bf0126) 18:37:46:133 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420785.42669]:eCallDataUpdateEvent,Msk(bf000a) 18:37:46:133 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420785.42669]:eCallDataUpdateEvent,Msk(bf000a) 18:37:46:133 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420786.41392]:eCallDataUpdateEvent,Msk(bf0126) 18:37:46:133 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420786.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:46:138 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32371251 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4280 LogdOnTimeTdy:16782 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2745 LogdOnTimeSess:4650 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:314 IntCallsTimeSess:107 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:324 IntCallsTimeTdy:109 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:37:46:155 CTIOS1-ctios Trace: [call.5000.46855526] Found CallConnection(42160.0) for device 42160. 18:37:46:155 CTIOS1-ctios Trace: [call.5000.46855526] Found CallConnection(42160.0) for device 42160. 18:37:46:163 CTIOS1-ctios Trace: >>CG:[call.5000.46855526]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855526 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42160 RelDevID:42160 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855526) 18:37:46:163 CTIOS1-ctios Trace: >>CG:[call.5000.46855526]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855526 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0526630062 RelDevID:0526630062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855526) 18:37:46:163 CTIOS1-ctios Trace: >>CG:[call.5000.46855526]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855526 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0526630062 MsgID:eCallClearedEvent DvrKey:call.5000.46855526) 18:37:46:163 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855526.0526630062]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:46:163 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855526.42160]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:46:163 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855526.0526630062]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:46:163 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855526.42160]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:46:163 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855526.0526630062]:eCallClearedEvent,Msk(3f0000) 18:37:46:164 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855526.42160]:eCallClearedEvent,Msk(3f0000) 18:37:46:164 CTIOS1-ctios Trace: >>CG:[agent.5000.48278]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10246 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42160 AGID:48278 AGInstr:42160 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48278 AGAvailStatus:0) 18:37:46:164 CTIOS1-ctios Trace: [agent.5000.48278]: Current Wrapup Mode = 3 18:37:46:164 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48278]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:46:164 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48278]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:46:164 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48278]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:46:164 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48278]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:46:164 CTIOS1-ctios Trace: >>CG:[call.5000.46855796]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855796 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0943357660 DNIS:42114 Dialed#:45233 ConnDevID:0943357660 RCallKeyDay:151314 RCallKeyCID:207052 MsgID:eCallBeginEvent DvrKey:call.5000.46855796 ecc:(...) ICMEntUniqID:icm.151314.207052 RCallKeySeq#:2) 18:37:46:165 CTIOS1-ctios Trace: >>CG:[call.5000.46855796]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855796 ConnDevIDTyp:1 SVC#:207 SVCID:5018 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0943357660 AlrtgDevID:(null) CallngDevID:0943357660 CalldDevID:42114 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855796 Trnk#:0 TrnkGrp#:0) 18:37:46:165 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855796 18:37:46:165 CTIOS1-ctios Trace: [call.5000.46855796]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0943357660. 18:37:46:165 CTIOS1-ctios Trace: CallConnection(0943357660.1) created AgentObject (Device) for DeviceID(0943357660). 18:37:46:165 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:46:165 CTIOS1-ctios Trace: >>CG:[call.5000.46855796]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855796 ConnDevIDTyp:1 SVC#:207 SVCID:5018 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:307 SGID:5019 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0943357660 AlrtgDevID:42114 CallngDevID:0943357660 CalldDevID:42114 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855796 Trnk#:0 TrnkGrp#:0) 18:37:46:165 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48278]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:46:165 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48278]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:46:165 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48278]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:46:165 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48278]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:46:165 CTIOS1-ctios Trace: Added CallConnection(0943357660.1). 18:37:46:165 CTIOS1-ctios Trace: [call.5000.46855796]::CreateCallConnection(): CallConnection(0943357660.1) created successfully. 18:37:46:166 CTIOS1-ctios Trace: [call.5000.46855796] Found CallConnection(0943357660.1) for device 0943357660. 18:37:46:166 CTIOS1-ctios Trace: [call.5000.46855796]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42114. 18:37:46:166 CTIOS1-ctios Trace: [call.5000.46855796] CallConnection(0943357660.1) found DeviceID(42114) AgentID(48052). 18:37:46:166 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:46:166 CTIOS1-ctios Trace: Added CallConnection(0943357660.1). 18:37:46:166 CTIOS1-ctios Trace: [call.5000.46855796]::CreateCallConnection(): CallConnection(0943357660.1) created successfully. 18:37:46:166 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855796.0943357660]:eCallBeginEvent 18:37:46:166 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855796.0943357660]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:46:166 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855796.42114]:eCallBeginEvent 18:37:46:166 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855796.42114]:eCallBeginEvent 18:37:46:166 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855796.0943357660]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:46:166 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855796.42114]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:46:166 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855796.42114]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:46:426 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:619 SVCID:6091 SG#:621 SGID:6071 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:21066 ANI:04236154867 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206775 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206775 RCallKeySeq#:1 CallTypIDTag:5115 PreCallIIDTag:7990132) 18:37:46:426 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:46:446 CTIOS1-ctios Trace: >>CG:[call.5000.2131420786]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420786 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420786) 18:37:46:446 CTIOS1-ctios Trace: >>CG:[call.5000.2131420786]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420786 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41392 RelDevID:41392 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420786) 18:37:46:446 CTIOS1-ctios Trace: >>CG:[call.5000.2131420786]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420786 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41392 MsgID:eCallClearedEvent DvrKey:call.5000.2131420786) 18:37:46:446 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420786.41392]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:46:447 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420786.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:46:447 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420786.41392]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:46:447 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420786.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:46:447 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420786.41392]:eCallClearedEvent,Msk(3f0000) 18:37:46:447 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420786.51023]:eCallClearedEvent,Msk(3f0000) 18:37:46:448 CTIOS1-ctios Trace: >>CG:[call.5000.2131420786]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420786 ConnDevIDTyp:0 ConnDevID:41392 MsgID:eCallEndEvent DvrKey:call.5000.2131420786) 18:37:46:448 CTIOS1-ctios Trace: Removed CallConnection(41392.0). 18:37:46:448 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:46:448 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420786 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:46:448 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:46:448 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420786.41392]:eCallEndEvent 18:37:46:448 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420786.51023]:eCallEndEvent 18:37:46:448 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:46:448 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:448 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:456 CTIOS1-ctios Trace: >>CG:[agent.5000.30481]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9738 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21066 AGID:30481 AGInstr:21066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30481 AGAvailStatus:0) 18:37:46:457 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30481]:eAgentStateEvent(eReserved),Msk(0) 18:37:46:457 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30481]:eAgentStateEvent(eReserved),Msk(0) 18:37:46:457 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30481]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:46:479 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32371252 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5928 LogdOnTimeTdy:9305 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5928 LogdOnTimeSess:9305 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:46:535 CTIOS1-ctios Trace: >>CG:[call.5000.2131420784]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420784 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420784) 18:37:46:535 CTIOS1-ctios Trace: >>CG:[call.5000.2131420784]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420784 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41388 RelDevID:41388 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420784) 18:37:46:535 CTIOS1-ctios Trace: >>CG:[call.5000.2131420784]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420784 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41388 MsgID:eCallClearedEvent DvrKey:call.5000.2131420784) 18:37:46:535 CTIOS1-ctios Trace: >>CG:[call.5000.2131420784]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420784 ConnDevIDTyp:0 ConnDevID:41388 MsgID:eCallEndEvent DvrKey:call.5000.2131420784) 18:37:46:535 CTIOS1-ctios Trace: Removed CallConnection(41388.0). 18:37:46:535 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:46:535 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420784 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:46:535 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:46:535 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420784.41388]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:46:535 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420784.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:46:535 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420784.41388]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:46:536 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420784.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:46:536 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420784.41388]:eCallClearedEvent,Msk(3f0000) 18:37:46:536 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420784.51044]:eCallClearedEvent,Msk(3f0000) 18:37:46:536 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420784.41388]:eCallEndEvent 18:37:46:536 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420784.51044]:eCallEndEvent 18:37:46:536 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:46:536 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:536 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:551 CTIOS1-ctios Trace: >>CG:[call.5000.46855230]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855230 ConnDevIDTyp:0 ConnDevID:42076 MsgID:eCallEndEvent DvrKey:call.5000.46855230) 18:37:46:551 CTIOS1-ctios Trace: Removed CallConnection(0537544693.1). 18:37:46:551 CTIOS1-ctios Trace: Removed CallConnection(42076.0). 18:37:46:551 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855230 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:46:552 CTIOS1-ctios Trace: >>CG:[agent.5000.41851]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8945 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42076 AGID:41851 AGInstr:42076 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41851 AGAvailStatus:1) 18:37:46:552 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855230.0537544693]:eCallEndEvent 18:37:46:552 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855230.42076]:eCallEndEvent 18:37:46:552 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41851]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:46:552 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41851]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:552 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41851]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:552 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41851]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:552 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41851]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:552 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41851]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:552 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41851]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:553 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41851]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:46:563 CTIOS1-ctios Trace: >>CG:[call.5000.154709960]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709960 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:04236154867 DNIS:21066 Dialed#:45433 ConnDevID:04236154867 RCallKeyDay:151314 RCallKeyCID:206775 MsgID:eCallBeginEvent DvrKey:call.5000.154709960 ecc:(...) ICMEntUniqID:icm.151314.206775 RCallKeySeq#:2) 18:37:46:564 CTIOS1-ctios Trace: >>CG:[call.5000.154709960]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709960 ConnDevIDTyp:1 SVC#:619 SVCID:6091 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:04236154867 AlrtgDevID:(null) CallngDevID:04236154867 CalldDevID:21066 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709960 Trnk#:0 TrnkGrp#:0) 18:37:46:564 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154709960 18:37:46:564 CTIOS1-ctios Trace: [call.5000.154709960]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 04236154867. 18:37:46:564 CTIOS1-ctios Trace: CallConnection(04236154867.1) created AgentObject (Device) for DeviceID(04236154867). 18:37:46:564 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:46:564 CTIOS1-ctios Trace: Added CallConnection(04236154867.1). 18:37:46:564 CTIOS1-ctios Trace: [call.5000.154709960]::CreateCallConnection(): CallConnection(04236154867.1) created successfully. 18:37:46:564 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709960.04236154867]:eCallBeginEvent 18:37:46:564 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709960.04236154867]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:46:564 CTIOS1-ctios Trace: >>CG:[call.5000.154709960]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709960 ConnDevIDTyp:1 SVC#:619 SVCID:6091 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:621 SGID:6071 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:04236154867 AlrtgDevID:21066 CallngDevID:04236154867 CalldDevID:21066 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709960 Trnk#:0 TrnkGrp#:0) 18:37:46:564 CTIOS1-ctios Trace: [call.5000.154709960] Found CallConnection(04236154867.1) for device 04236154867. 18:37:46:564 CTIOS1-ctios Trace: [call.5000.154709960]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21066. 18:37:46:564 CTIOS1-ctios Trace: [call.5000.154709960] CallConnection(04236154867.1) found DeviceID(21066) AgentID(30481). 18:37:46:564 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:46:564 CTIOS1-ctios Trace: Added CallConnection(04236154867.1). 18:37:46:564 CTIOS1-ctios Trace: [call.5000.154709960]::CreateCallConnection(): CallConnection(04236154867.1) created successfully. 18:37:46:564 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709960.21066]:eCallBeginEvent 18:37:46:565 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709960.21066]:eCallBeginEvent 18:37:46:565 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709960.04236154867]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:46:565 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709960.21066]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:46:565 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709960.21066]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:46:567 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32371253 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5094 LogdOnTimeTdy:9400 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:269 LogdOnTimeSess:654 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:46:574 CTIOS1-ctios Trace: ->RCV[FD4-136-19F7-3664-dotNET_Sess(31914638)_EvtThd(4) a=36225][call.5000.198845282.21194]:eClearConnectionRequest 18:37:46:581 CTIOS1-ctios Trace: >>CG:[agent.5000.41851]:eQueryAgentStatisticsConf(IID:32371254 PrphID:5000 AGExt:42076 AGID:41851 AGInstr:42076 UniqObjID:agent.5000.41851 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1227 LogdOnTimeTdy:5948 NotRdyTimeTdy:514 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:28 HdlCallsTlkTimeTdy:4058 HdlCallsTimeTdy:4179 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1227 LogdOnTimeSess:5948 NotRdyTimeSess:514 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:28 HdlCallsTlkTimeSess:4058 HdlCallsTimeSess:4179 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:121 HdlCallsAftCallTimeTdy:121 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:37:46:669 CTIOS1-ctios Trace: [call.5000.198845282] Found CallConnection(21194.0) for device 21194. 18:37:46:670 CTIOS1-ctios Trace: [call.5000.198845282] Found CallConnection(21194.0) for device 21194. 18:37:46:671 CTIOS1-ctios Trace: >>CG:[call.5000.198845282]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845282 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21194 RelDevID:21194 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845282) 18:37:46:671 CTIOS1-ctios Trace: >>CG:[call.5000.198845282]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845282 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2136341850 RelDevID:2136341850 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845282) 18:37:46:671 CTIOS1-ctios Trace: >>CG:[call.5000.198845282]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845282 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2136341850 MsgID:eCallClearedEvent DvrKey:call.5000.198845282) 18:37:46:672 CTIOS1-ctios Trace: >>CG:[agent.5000.36225]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:591 SGID:9683 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9946 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21194 AGID:36225 AGInstr:21194 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36225 AGAvailStatus:0) 18:37:46:672 CTIOS1-ctios Trace: [agent.5000.36225]: Current Wrapup Mode = 3 18:37:46:672 CTIOS1-ctios Trace: >>CG:[call.5000.198845282.21194]:eClearConnectionConf(UniqObjID:call.5000.198845282.21194 MsgID:eClearConnectionConf TgtCILClntID:FD4-136-19F7-3664-dotNET_Sess(31914638)_EvtThd(4)) 18:37:46:672 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845282.2136341850]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:46:672 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845282.21194]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:46:672 CTIOS1-ctios Trace: <-SND[FD4-136-19F7-3664-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845282.21194]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:46:672 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845282.2136341850]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:46:672 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845282.21194]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:46:672 CTIOS1-ctios Trace: <-SND[FD4-136-19F7-3664-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845282.21194]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:46:672 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845282.2136341850]:eCallClearedEvent,Msk(3f0000) 18:37:46:672 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845282.21194]:eCallClearedEvent,Msk(3f0000) 18:37:46:672 CTIOS1-ctios Trace: <-SND[FD4-136-19F7-3664-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845282.21194]:eCallClearedEvent,Msk(3f0000) 18:37:46:672 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36225]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:46:672 CTIOS1-ctios Trace: <-SND[FD4-136-19F7-3664-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36225]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:46:672 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36225]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:46:672 CTIOS1-ctios Trace: <-SND[FD4-136-19F7-3664-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845282.21194]:eClearConnectionConf,Msk(3f0000) 18:37:46:695 CTIOS1-ctios Trace: [call.5000.198845345] Found CallConnection(42550.0) for device 42550. 18:37:46:698 CTIOS1-ctios Trace: [call.5000.198845345] Found CallConnection(42550.0) for device 42550. 18:37:46:699 CTIOS1-ctios Trace: >>CG:[call.5000.198845345]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845345 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42550 RelDevID:42550 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845345) 18:37:46:699 CTIOS1-ctios Trace: >>CG:[call.5000.198845345]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845345 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:Unknown RelDevID:Unknown MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845345) 18:37:46:699 CTIOS1-ctios Trace: >>CG:[call.5000.198845345]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845345 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:Unknown MsgID:eCallClearedEvent DvrKey:call.5000.198845345) 18:37:46:700 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845345.Unknown]:eCallConnectionClearedEvent,Msk(3c0000) 18:37:46:700 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845345.42550]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:46:700 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845345.Unknown]:eCallConnectionClearedEvent,Msk(3c0000) 18:37:46:700 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845345.42550]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:46:700 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845345.Unknown]:eCallClearedEvent,Msk(3c0000) 18:37:46:700 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845345.42550]:eCallClearedEvent,Msk(3f0000) 18:37:46:700 CTIOS1-ctios Trace: >>CG:[agent.5000.48613]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10810 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42550 AGID:48613 AGInstr:42550 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48613 AGAvailStatus:0) 18:37:46:700 CTIOS1-ctios Trace: [agent.5000.48613]: Current Wrapup Mode = 3 18:37:46:701 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:46:701 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:46:701 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:46:701 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:46:701 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:46:701 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:46:701 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:46:701 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:46:701 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:46:701 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:46:755 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eNotReady) 18:37:46:904 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:0) 18:37:46:904 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:46:904 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:46:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:46:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:46:905 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:46:905 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:46:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:46:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:46:905 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:46:905 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:37:46:905 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:37:47:145 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:1) 18:37:47:146 CTIOS1-ctios Trace: >>CG:[call.5000.46855797]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855797 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42049 ConnDevID:42049 MsgID:eCallBeginEvent DvrKey:call.5000.46855797 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105066))) 18:37:47:146 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855797 18:37:47:146 CTIOS1-ctios Trace: >>CG:[call.5000.46855797]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855797 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42049 CallngDevID:42049 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855797) 18:37:47:146 CTIOS1-ctios Trace: [call.5000.46855797] CallConnection(42049.0) found DeviceID(42049) AgentID(42299). 18:37:47:146 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:47:146 CTIOS1-ctios Trace: Added CallConnection(42049.0). 18:37:47:146 CTIOS1-ctios Trace: [call.5000.46855797]::CreateCallConnection(): CallConnection(42049.0) created successfully. 18:37:47:146 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:37:47:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:37:47:146 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:37:47:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:47:147 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:47:147 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:47:147 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:47:147 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:47:147 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:47:147 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:47:147 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855797.42049]:eCallBeginEvent,Msk(bf0002) 18:37:47:147 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855797.42049]:eCallBeginEvent,Msk(bf0002) 18:37:47:147 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855797.42049]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:47:147 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855797.42049]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:47:147 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:37:47:147 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:37:47:147 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:47:147 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:47:148 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:47:148 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:47:148 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:47:148 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:47:148 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:47:148 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eAvailable) 18:37:47:172 CTIOS1-ctios Trace: >>CG:[agent.5000.48052]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:307 SGID:5019 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9891 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42114 AGID:48052 AGInstr:42114 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48052 AGAvailStatus:0) 18:37:47:177 CTIOS1-ctios Trace: >>CG:[call.5000.46855796]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855796 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855796 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0943357660 NewConnDevID:0943357660 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855796 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105066))) 18:37:47:177 CTIOS1-ctios Trace: >>CG:[call.5000.46855796]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855796 ConnDevIDTyp:0 SVC#:207 SVCID:5018 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:307 SGID:5019 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42114 CallngDevID:0943357660 CalldDevID:42114 LstRedirDevID:(null) AnsDevID:42114 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855796 Trnk#:0 TrnkGrp#:0) 18:37:47:177 CTIOS1-ctios Trace: [call.5000.46855796] Found CallConnection(0943357660.1). 18:37:47:177 CTIOS1-ctios Trace: [call.5000.46855796] Found CallConnection(0943357660.1). 18:37:47:178 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:eAgentStateEvent(eTalking),Msk(0) 18:37:47:178 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:eAgentStateEvent(eTalking),Msk(0) 18:37:47:178 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:47:178 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:47:178 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:47:178 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:47:178 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:47:178 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:47:178 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:47:178 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855796.0943357660]:eCallDataUpdateEvent,Msk(bf0002) 18:37:47:178 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855796.42114]:eCallDataUpdateEvent,Msk(3f0001) 18:37:47:178 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855796.42114]:eCallDataUpdateEvent,Msk(3f0001) 18:37:47:178 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855796.0943357660]:eCallEstablishedEvent,Msk(bf01a6) 18:37:47:179 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855796.42114]:eCallEstablishedEvent,Msk(bf01a6) 18:37:47:179 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855796.42114]:eCallEstablishedEvent,Msk(bf01a6) 18:37:47:220 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:1) 18:37:47:220 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:47:220 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:47:221 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:47:221 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:47:221 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:47:221 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:47:221 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:47:221 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:47:221 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:47:221 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:37:47:221 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:37:47:294 CTIOS1-ctios Trace: >>CG:[call.5000.46855797]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855797 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42049 RelDevID:42049 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855797) 18:37:47:294 CTIOS1-ctios Trace: >>CG:[call.5000.46855797]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855797 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42049 MsgID:eCallClearedEvent DvrKey:call.5000.46855797) 18:37:47:294 CTIOS1-ctios Trace: >>CG:[call.5000.46855797]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855797 ConnDevIDTyp:0 ConnDevID:42049 MsgID:eCallEndEvent DvrKey:call.5000.46855797) 18:37:47:295 CTIOS1-ctios Trace: Removed CallConnection(42049.0). 18:37:47:295 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855797 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:47:295 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:1) 18:37:47:295 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855797.42049]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:47:295 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855797.42049]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:47:295 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855797.42049]:eCallClearedEvent,Msk(3f0000) 18:37:47:295 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855797.42049]:eCallClearedEvent,Msk(3f0000) 18:37:47:295 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855797.42049]:eCallEndEvent 18:37:47:295 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855797.42049]:eCallEndEvent 18:37:47:295 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:47:295 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:47:295 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:47:295 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:47:296 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:47:296 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:47:296 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:47:296 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:47:296 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:47:326 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eQueryAgentStatisticsConf(IID:32371414 PrphID:5000 AGExt:42049 AGID:42299 AGInstr:42049 UniqObjID:agent.5000.42299 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2585 LogdOnTimeTdy:10722 NotRdyTimeTdy:1764 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:29 HdlCallsTlkTimeTdy:6143 HdlCallsTimeTdy:6304 IncCallsHldTdy:1 IncCallsHldTimeTdy:47 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2013 LogdOnTimeSess:5785 NotRdyTimeSess:196 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:16 HdlCallsTlkTimeSess:3413 HdlCallsTimeSess:3525 IncCallsHldSess:1 IncCallsHldTimeSess:47 IntCallsSess:186 IntCallsTimeSess:61 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:232 IntCallsTimeTdy:81 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:114 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:37:47:326 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eOnNewAgentStatisticsEvent 18:37:47:343 CTIOS1-ctios Trace: [call.5000.154709843] Found CallConnection(21008.0) for device 21008. 18:37:47:343 CTIOS1-ctios Trace: [call.5000.154709843] Found CallConnection(21008.0) for device 21008. 18:37:47:350 CTIOS1-ctios Trace: [call.5000.46855209] Found CallConnection(42618.0) for device 42618. 18:37:47:351 CTIOS1-ctios Trace: [call.5000.46855209] Found CallConnection(42618.0) for device 42618. 18:37:47:356 CTIOS1-ctios Trace: >>CG:[call.5000.46855209]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855209 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42618 RelDevID:42618 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855209) 18:37:47:356 CTIOS1-ctios Trace: >>CG:[call.5000.46855209]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855209 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03027760971 RelDevID:03027760971 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855209) 18:37:47:356 CTIOS1-ctios Trace: >>CG:[call.5000.46855209]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855209 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03027760971 MsgID:eCallClearedEvent DvrKey:call.5000.46855209) 18:37:47:356 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855209.03027760971]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:47:356 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855209.42618]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:47:356 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855209.42618]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:47:357 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855209.03027760971]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:47:357 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855209.42618]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:47:357 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855209.42618]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:47:357 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855209.03027760971]:eCallClearedEvent,Msk(3f0000) 18:37:47:357 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855209.42618]:eCallClearedEvent,Msk(3f0000) 18:37:47:357 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855209.42618]:eCallClearedEvent,Msk(3f0000) 18:37:47:372 CTIOS1-ctios Trace: >>CG:[agent.5000.48734]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11059 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42618 AGID:48734 AGInstr:42618 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48734 AGAvailStatus:0) 18:37:47:372 CTIOS1-ctios Trace: [agent.5000.48734]: Current Wrapup Mode = 3 18:37:47:372 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48734]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:47:372 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48734]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:47:372 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48734]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:47:372 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48734]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:47:373 CTIOS1-ctios Trace: >>CG:[call.5000.154709843]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709843 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21008 RelDevID:21008 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709843) 18:37:47:374 CTIOS1-ctios Trace: >>CG:[call.5000.154709843]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709843 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3348205820 RelDevID:3348205820 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709843) 18:37:47:374 CTIOS1-ctios Trace: >>CG:[call.5000.154709843]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709843 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3348205820 MsgID:eCallClearedEvent DvrKey:call.5000.154709843) 18:37:47:374 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709843.3348205820]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:47:374 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709843.21008]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:47:374 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709843.3348205820]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:47:374 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709843.21008]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:47:374 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709843.3348205820]:eCallClearedEvent,Msk(3f0000) 18:37:47:374 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709843.21008]:eCallClearedEvent,Msk(3f0000) 18:37:47:380 CTIOS1-ctios Trace: >>CG:[agent.5000.36326]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10483 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21008 AGID:36326 AGInstr:21008 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36326 AGAvailStatus:0) 18:37:47:380 CTIOS1-ctios Trace: [agent.5000.36326]: Current Wrapup Mode = 3 18:37:47:380 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36326]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:47:380 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36326]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:47:494 CTIOS1-ctios Trace: >>CG:[agent.5000.42231]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8614 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42087 AGID:42231 AGInstr:42087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42231 AGAvailStatus:0) 18:37:47:494 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:47:494 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:47:494 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:47:495 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:47:495 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:47:495 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:47:495 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:47:495 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:47:518 CTIOS1-ctios Trace: >>CG:[agent.5000.30481]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:621 SGID:6071 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9738 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21066 AGID:30481 AGInstr:21066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30481 AGAvailStatus:0) 18:37:47:518 CTIOS1-ctios Trace: >>CG:[call.5000.154709960]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154709960 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709960 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04236154867 NewConnDevID:04236154867 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709960 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105067))) 18:37:47:519 CTIOS1-ctios Trace: >>CG:[call.5000.154709960]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709960 ConnDevIDTyp:0 SVC#:619 SVCID:6091 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:621 SGID:6071 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21066 CallngDevID:04236154867 CalldDevID:21066 LstRedirDevID:(null) AnsDevID:21066 MsgID:eCallEstablishedEvent DvrKey:call.5000.154709960 Trnk#:0 TrnkGrp#:0) 18:37:47:519 CTIOS1-ctios Trace: [call.5000.154709960] Found CallConnection(04236154867.1). 18:37:47:519 CTIOS1-ctios Trace: [call.5000.154709960] Found CallConnection(04236154867.1). 18:37:47:519 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30481]:eAgentStateEvent(eTalking),Msk(0) 18:37:47:519 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30481]:eAgentStateEvent(eTalking),Msk(0) 18:37:47:519 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30481]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:47:519 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709960.04236154867]:eCallDataUpdateEvent,Msk(bf0002) 18:37:47:519 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709960.21066]:eCallDataUpdateEvent,Msk(3f0001) 18:37:47:519 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709960.21066]:eCallDataUpdateEvent,Msk(3f0001) 18:37:47:519 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709960.04236154867]:eCallEstablishedEvent,Msk(bf01a6) 18:37:47:519 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709960.21066]:eCallEstablishedEvent,Msk(bf01a6) 18:37:47:519 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709960.21066]:eCallEstablishedEvent,Msk(bf01a6) 18:37:47:635 CTIOS1-ctios Trace: >>CG:[call.5000.46855798]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855798 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:9103477861177 DNIS:42669 ConnDevID:9103477861177 MsgID:eCallBeginEvent DvrKey:call.5000.46855798) 18:37:47:635 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855798 18:37:47:635 CTIOS1-ctios Trace: >>CG:[call.5000.46855798]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855798 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9103477861177 AlrtgDevID:(null) CallngDevID:9103477861177 CalldDevID:42669 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855798 Trnk#:0 TrnkGrp#:0) 18:37:47:635 CTIOS1-ctios Trace: [call.5000.46855798]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9103477861177. 18:37:47:635 CTIOS1-ctios Trace: CallConnection(9103477861177.1) created AgentObject (Device) for DeviceID(9103477861177). 18:37:47:635 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:47:635 CTIOS1-ctios Trace: Added CallConnection(9103477861177.1). 18:37:47:635 CTIOS1-ctios Trace: [call.5000.46855798]::CreateCallConnection(): CallConnection(9103477861177.1) created successfully. 18:37:47:635 CTIOS1-ctios Trace: >>CG:[call.5000.46855798]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855798 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:420 SGID:8583 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:9103477861177 AlrtgDevID:42669 CallngDevID:9103477861177 CalldDevID:42669 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855798 Trnk#:0 TrnkGrp#:0) 18:37:47:635 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855798.9103477861177]:eCallBeginEvent 18:37:47:635 CTIOS1-ctios Trace: [call.5000.46855798] Found CallConnection(9103477861177.1) for device 9103477861177. 18:37:47:635 CTIOS1-ctios Trace: [call.5000.46855798]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42669. 18:37:47:635 CTIOS1-ctios Trace: [call.5000.46855798] CallConnection(9103477861177.1) found DeviceID(42669) AgentID(48661). 18:37:47:635 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:47:635 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855798.9103477861177]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:47:635 CTIOS1-ctios Trace: Added CallConnection(9103477861177.1). 18:37:47:635 CTIOS1-ctios Trace: [call.5000.46855798]::CreateCallConnection(): CallConnection(9103477861177.1) created successfully. 18:37:47:635 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855798.42669]:eCallBeginEvent 18:37:47:636 CTIOS1-ctios Trace: [call.5000.2131420785.42669] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:37:47:636 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855798.42669]:eCallBeginEvent 18:37:47:636 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855798.9103477861177]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:47:636 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420785.42669]:eButtonEnablementMaskChange,Msk(3c0000) 18:37:47:636 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855798.42669]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:37:47:636 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855798.42669]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:37:47:697 CTIOS1-ctios Trace: >>CG:[call.5000.46855798]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855798 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855798 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ANI:103477861177 ConnDevID:9103477861177 NewConnDevID:9103477861177 RCallKeyDay:151314 RCallKeyCID:202402 CustPh#:103477861177 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855798 ecc:(...) ICMEntUniqID:icm.151314.202402 RCallKeySeq#:1) 18:37:47:697 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855798.9103477861177]:eCallDataUpdateEvent,Msk(bf0002) 18:37:47:697 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855798.42669]:eCallDataUpdateEvent,Msk(3c0001) 18:37:47:697 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855798.42669]:eCallDataUpdateEvent,Msk(3c0001) 18:37:47:698 CTIOS1-ctios Trace: >>CG:[agent.5000.6635]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9158 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21174 AGID:6635 AGInstr:21174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6635 AGAvailStatus:0) 18:37:47:698 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:47:699 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:47:704 CTIOS1-ctios Trace: >>CG:[call.5000.46855798]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855798 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855798 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ConnDevID:9103477861177 NewConnDevID:9103477861177 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855798 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105067))) 18:37:47:705 CTIOS1-ctios Trace: >>CG:[call.5000.46855798]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855798 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:420 SGID:8583 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42669 CallngDevID:9103477861177 CalldDevID:42669 LstRedirDevID:(null) AnsDevID:42669 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855798 Trnk#:0 TrnkGrp#:0) 18:37:47:705 CTIOS1-ctios Trace: [call.5000.46855798] Found CallConnection(9103477861177.1). 18:37:47:705 CTIOS1-ctios Trace: [call.5000.46855798] Found CallConnection(9103477861177.1). 18:37:47:705 CTIOS1-ctios Trace: [call.5000.2131420785.42669] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1800 18:37:47:705 CTIOS1-ctios Trace: [call.5000.2131420785.42669] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1a40 18:37:47:705 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855798.9103477861177]:eCallDataUpdateEvent,Msk(bf0002) 18:37:47:705 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855798.42669]:eCallDataUpdateEvent,Msk(3c0001) 18:37:47:705 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855798.42669]:eCallDataUpdateEvent,Msk(3c0001) 18:37:47:705 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855798.9103477861177]:eCallEstablishedEvent,Msk(bf01a6) 18:37:47:705 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420785.42669]:eButtonEnablementMaskChange,Msk(3c1800) 18:37:47:705 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420785.42669]:eButtonEnablementMaskChange,Msk(3c1a40) 18:37:47:705 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855798.42669]:eCallEstablishedEvent,Msk(3c1a40) 18:37:47:705 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855798.42669]:eCallEstablishedEvent,Msk(3c1a40) 18:37:47:706 CTIOS1-ctios Trace: [call.5000.46855798] Found CallConnection(42669.0) for device 42669. 18:37:47:711 CTIOS1-ctios Trace: [call.5000.46854976] Found CallConnection(42201.0) for device 42201. 18:37:47:728 CTIOS1-ctios Trace: [call.5000.46854976] Found CallConnection(42201.0) for device 42201. 18:37:47:729 CTIOS1-ctios Trace: >>CG:[call.5000.46854976]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854976 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42201 RelDevID:42201 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854976) 18:37:47:729 CTIOS1-ctios Trace: >>CG:[call.5000.46854976]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854976 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0537570028 RelDevID:0537570028 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854976) 18:37:47:729 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854976.0537570028]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:47:729 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854976.42201]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:47:729 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854976.42201]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:47:729 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854976.0537570028]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:47:729 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854976.42201]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:47:729 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854976.42201]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:47:729 CTIOS1-ctios Trace: >>CG:[call.5000.46854976]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854976 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0537570028 MsgID:eCallClearedEvent DvrKey:call.5000.46854976) 18:37:47:729 CTIOS1-ctios Trace: >>CG:[agent.5000.48395]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10413 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42201 AGID:48395 AGInstr:42201 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48395 AGAvailStatus:0) 18:37:47:730 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854976.0537570028]:eCallClearedEvent,Msk(3f0000) 18:37:47:730 CTIOS1-ctios Trace: [agent.5000.48395]: Current Wrapup Mode = 3 18:37:47:730 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854976.42201]:eCallClearedEvent,Msk(3f0000) 18:37:47:730 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854976.42201]:eCallClearedEvent,Msk(3f0000) 18:37:47:730 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:47:730 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:47:730 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:47:730 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:47:730 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:47:730 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:47:730 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:47:730 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:47:730 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:47:736 CTIOS1-ctios Trace: [call.5000.46855796] Found CallConnection(42114.0) for device 42114. 18:37:47:738 CTIOS1-ctios Trace: [call.5000.46855798] Found CallConnection(42669.0) for device 42669. 18:37:47:781 CTIOS1-ctios Trace: ->RCV[FD4-136-19F7-3664-dotNET_Sess(31914638)_EvtThd(4) a=36225][call.5000.198845282.21194]:eSetCallDataRequest 18:37:47:781 CTIOS1-ctios Trace: [call.5000.198845282.21194] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:47:784 CTIOS1-ctios Trace: <-SND[FD4-136-19F7-3664-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845282.21194]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:47:785 CTIOS1-ctios Trace: [call.5000.46855796] Found CallConnection(42114.0) for device 42114. 18:37:47:787 CTIOS1-ctios Trace: ->RCV[F-B3-5912-dotNET_Sess(31914638)_EvtThd(4) a=36363][call.5000.154709793.21112]:eSetCallDataRequest 18:37:47:787 CTIOS1-ctios Trace: [call.5000.154709793.21112] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:47:788 CTIOS1-ctios Trace: >>CG:[call.5000.2131420785]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420785 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42669 RelDevID:42669 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420785) 18:37:47:788 CTIOS1-ctios Trace: >>CG:[call.5000.2131420785]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420785 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41389 RelDevID:41389 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420785) 18:37:47:788 CTIOS1-ctios Trace: [call.5000.2131420785.42669] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:37:47:788 CTIOS1-ctios Trace: <-SND[F-B3-5912-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709793.21112]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:47:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420785.41389]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:47:788 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420785.42669]:eButtonEnablementMaskChange,Msk(3c0000) 18:37:47:788 CTIOS1-ctios Trace: >>CG:[call.5000.2131420785]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420785 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41389 MsgID:eCallClearedEvent DvrKey:call.5000.2131420785) 18:37:47:788 CTIOS1-ctios Trace: [call.5000.46855798.42669] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:37:47:788 CTIOS1-ctios Trace: >>CG:[call.5000.2131420785]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420785 ConnDevIDTyp:0 ConnDevID:41389 MsgID:eCallEndEvent DvrKey:call.5000.2131420785) 18:37:47:788 CTIOS1-ctios Trace: [call.5000.2131420785.42669] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:37:47:788 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855798.42669]:eButtonEnablementMaskChange,Msk(bf01a6) 18:37:47:788 CTIOS1-ctios Trace: [call.5000.46855798.42669] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:37:47:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420785.42669]:eCallConnectionClearedEvent,Msk(3c0000) 18:37:47:788 CTIOS1-ctios Trace: Removed CallConnection(41389.0). 18:37:47:788 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420785.42669]:eCallConnectionClearedEvent,Msk(3c0000) 18:37:47:788 CTIOS1-ctios Trace: Removed CallConnection(42669.0). 18:37:47:788 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420785 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:47:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420785.41389]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:47:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420785.42669]:eCallConnectionClearedEvent,Msk(3c0000) 18:37:47:788 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420785.42669]:eCallConnectionClearedEvent,Msk(3c0000) 18:37:47:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420785.41389]:eCallClearedEvent,Msk(3f0000) 18:37:47:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420785.42669]:eCallClearedEvent,Msk(3c0000) 18:37:47:789 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420785.42669]:eCallClearedEvent,Msk(3c0000) 18:37:47:789 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420785.41389]:eCallEndEvent 18:37:47:789 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420785.42669]:eButtonEnablementMaskChange,Msk(3c0000) 18:37:47:789 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855798.42669]:eButtonEnablementMaskChange,Msk(bf01a6) 18:37:47:789 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420785.42669]:eCallEndEvent 18:37:47:789 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420785.42669]:eCallEndEvent 18:37:47:789 CTIOS1-ctios Trace: >>CG:[agent.5000.42231]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8614 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42087 AGID:42231 AGInstr:42087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42231 AGAvailStatus:1) 18:37:47:789 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:47:789 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:47:790 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:47:790 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:47:790 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:47:790 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:47:790 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:47:790 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:47:822 CTIOS1-ctios Trace: >>CG:[agent.5000.48661]:eQueryAgentStatisticsConf(IID:32371417 PrphID:5000 AGExt:42669 AGID:48661 AGInstr:42669 UniqObjID:agent.5000.48661 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:119 LogdOnTimeTdy:8083 NotRdyTimeTdy:142 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:116 LogdOnTimeSess:7954 NotRdyTimeSess:124 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:72 AutoOutCallsTlkTimeSess:4129 AutoOutCallsTimeSess:5569 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:72 AutoOutCallsTlkTimeTdy:4129 AutoOutCallsTimeTdy:5569 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeS 18:37:47:822 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48661]:eOnNewAgentStatisticsEvent 18:37:47:822 CTIOS1-ctios Trace: ->RCV[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4) a=48514][call.5000.46855716.42121]:eClearConnectionRequest 18:37:47:853 CTIOS1-ctios Trace: >>CG:[call.5000.46855798]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855798 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855798 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ConnDevID:9103477861177 NewConnDevID:9103477861177 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855798 ecc:(...)) 18:37:47:853 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855798.9103477861177]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:47:853 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855798.42669]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:47:853 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855798.42669]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:47:854 CTIOS1-ctios Trace: >>CG:[call.5000.198845282]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845282 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845282 NewConnDevIDTyp:0 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2136341850 CallWrpupData:NO_EVOBucketIssue ,113 NewConnDevID:21194 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845282 ecc:(...)) 18:37:47:854 CTIOS1-ctios Trace: >>CG:[call.5000.198845282.21194]:eSetCallDataConf(UniqObjID:call.5000.198845282.21194 MsgID:eSetCallDataConf TgtCILClntID:FD4-136-19F7-3664-dotNET_Sess(31914638)_EvtThd(4)) 18:37:47:855 CTIOS1-ctios Trace: >>CG:[call.5000.154709793]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709793 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709793 NewConnDevIDTyp:0 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3334568003 CallWrpupData:BB_1218_ReferredTo1217InquiryCall ,229 NewConnDevID:21112 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709793 ecc:(...)) 18:37:47:855 CTIOS1-ctios Trace: >>CG:[call.5000.154709793.21112]:eSetCallDataConf(UniqObjID:call.5000.154709793.21112 MsgID:eSetCallDataConf TgtCILClntID:F-B3-5912-dotNET_Sess(31914638)_EvtThd(4)) 18:37:47:855 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845282.2136341850]:eCallDataUpdateEvent 18:37:47:855 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845282.21194]:eCallDataUpdateEvent 18:37:47:855 CTIOS1-ctios Trace: <-SND[FD4-136-19F7-3664-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845282.21194]:eCallDataUpdateEvent 18:37:47:855 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709793.3334568003]:eCallDataUpdateEvent 18:37:47:855 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709793.21112]:eCallDataUpdateEvent 18:37:47:855 CTIOS1-ctios Trace: <-SND[F-B3-5912-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709793.21112]:eCallDataUpdateEvent 18:37:47:879 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207214 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207214 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990846) 18:37:47:884 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207215 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207215 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990847) 18:37:47:890 CTIOS1-ctios Trace: >>CG:[call.5000.46855716.42121]:eClearConnectionConf(UniqObjID:call.5000.46855716.42121 MsgID:eClearConnectionConf TgtCILClntID:FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)) 18:37:47:890 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855716.42121]:eClearConnectionConf,Msk(bf01a4) 18:37:47:890 CTIOS1-ctios Trace: [call.5000.46855716] Found CallConnection(42121.0) for device 42121. 18:37:47:891 CTIOS1-ctios Trace: [call.5000.46855716] Found CallConnection(42121.0) for device 42121. 18:37:47:891 CTIOS1-ctios Trace: >>CG:[call.5000.46855716]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855716 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42121 RelDevID:42121 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855716) 18:37:47:891 CTIOS1-ctios Trace: >>CG:[call.5000.46855716]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855716 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0554442074 RelDevID:0554442074 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855716) 18:37:47:891 CTIOS1-ctios Trace: >>CG:[call.5000.46855716]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855716 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0554442074 MsgID:eCallClearedEvent DvrKey:call.5000.46855716) 18:37:47:892 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855716.0554442074]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:47:892 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855716.42121]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:47:892 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855716.42121]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:47:892 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855716.0554442074]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:47:892 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855716.42121]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:47:892 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855716.42121]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:47:892 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855716.0554442074]:eCallClearedEvent,Msk(3f0000) 18:37:47:892 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855716.42121]:eCallClearedEvent,Msk(3f0000) 18:37:47:892 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855716.42121]:eCallClearedEvent,Msk(3f0000) 18:37:47:892 CTIOS1-ctios Trace: >>CG:[agent.5000.48514]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10685 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42121 AGID:48514 AGInstr:42121 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48514 AGAvailStatus:0) 18:37:47:892 CTIOS1-ctios Trace: [agent.5000.48514]: Current Wrapup Mode = 3 18:37:47:892 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:47:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:47:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:47:893 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:47:893 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:47:893 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:47:893 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:47:893 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:47:893 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:47:910 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:47:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:47:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:47:911 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:47:918 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:47:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:47:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:47:918 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:48:000 CTIOS1-ctios Trace: ->RCV[FB7-222-FAD4-3588-dotNET_Sess(31914638)_EvtThd(4) a=36176][call.5000.198845412.21165]:eSetCallDataRequest 18:37:48:000 CTIOS1-ctios Trace: [call.5000.198845412.21165] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:48:000 CTIOS1-ctios Trace: <-SND[FB7-222-FAD4-3588-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845412.21165]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:48:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420787]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420787 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41004 ConnDevID:41004 MsgID:eCallBeginEvent DvrKey:call.5000.2131420787) 18:37:48:039 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420787 18:37:48:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420787]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420787 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41004 CallngDevID:41004 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420787) 18:37:48:039 CTIOS1-ctios Trace: [call.5000.2131420787] CallConnection(41004.0) found DeviceID(41004) AgentID(). 18:37:48:039 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:48:039 CTIOS1-ctios Trace: Added CallConnection(41004.0). 18:37:48:039 CTIOS1-ctios Trace: [call.5000.2131420787]::CreateCallConnection(): CallConnection(41004.0) created successfully. 18:37:48:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420787]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420787 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420787 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41004 NewConnDevID:41004 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420787) 18:37:48:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420787]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420787 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41004 CallngDevID:41004 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420787) 18:37:48:040 CTIOS1-ctios Trace: [call.5000.2131420787] Found CallConnection(41004.0) for device 41004. 18:37:48:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420787]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420787 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420787 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41004 NewConnDevID:41004 RCallKeyDay:151314 RCallKeyCID:207214 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420787 ICMEntUniqID:icm.151314.207214 RCallKeySeq#:1) 18:37:48:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420787]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420787 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41004 AlrtgDevID: CallngDevID:41004 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420787 Trnk#:0 TrnkGrp#:0) 18:37:48:040 CTIOS1-ctios Trace: [call.5000.2131420787] Found CallConnection(41004.0) for device 41004. 18:37:48:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420787]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420787 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41004 AlrtgDevID:51044 CallngDevID:41004 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420787 Trnk#:0 TrnkGrp#:0) 18:37:48:040 CTIOS1-ctios Trace: [call.5000.2131420787] Found CallConnection(41004.0) for device 41004. 18:37:48:040 CTIOS1-ctios Trace: [call.5000.2131420787]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:48:040 CTIOS1-ctios Trace: [call.5000.2131420787] CallConnection(41004.0) found DeviceID(51044) AgentID(05230). 18:37:48:040 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:48:040 CTIOS1-ctios Trace: Added CallConnection(41004.0). 18:37:48:040 CTIOS1-ctios Trace: [call.5000.2131420787]::CreateCallConnection(): CallConnection(41004.0) created successfully. 18:37:48:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420787.41004]:eCallBeginEvent,Msk(bf0002) 18:37:48:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420787.41004]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:48:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420787.41004]:eCallDataUpdateEvent,Msk(bf0002) 18:37:48:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420787.41004]:eCallOriginatedEvent,Msk(bf0002) 18:37:48:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420787.41004]:eCallDataUpdateEvent,Msk(bf0002) 18:37:48:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420787.41004]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:48:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420787.51044]:eCallBeginEvent 18:37:48:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420787.41004]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:48:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420787.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:48:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420787]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420787 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420787 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41004 NewConnDevID:41004 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420787 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105067))) 18:37:48:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420787]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420787 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41004 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420787 Trnk#:0 TrnkGrp#:0) 18:37:48:043 CTIOS1-ctios Trace: [call.5000.2131420787] Found CallConnection(41004.0). 18:37:48:043 CTIOS1-ctios Trace: [call.5000.2131420787] Found CallConnection(41004.0). 18:37:48:043 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:48:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420787]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420787 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420787) 18:37:48:043 CTIOS1-ctios Trace: [call.5000.2131420787] Found CallConnection(51044.0). 18:37:48:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420787.41004]:eCallDataUpdateEvent,Msk(bf0002) 18:37:48:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420787.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:48:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420787.41004]:eCallEstablishedEvent,Msk(bf01a6) 18:37:48:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420787.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:48:044 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:48:044 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:044 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420787.41004]: eCallHeldEvent,Msk(bf0126) 18:37:48:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420787.51044]: eCallHeldEvent,Msk(bf000a) 18:37:48:047 CTIOS1-ctios Trace: >>CG:[call.5000.46855796]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855796 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855796 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0943357660 NewConnDevID:0943357660 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855796 ecc:(...)) 18:37:48:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420788]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420788 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41007 ConnDevID:41007 MsgID:eCallBeginEvent DvrKey:call.5000.2131420788) 18:37:48:047 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420788 18:37:48:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420788]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420788 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41007 CallngDevID:41007 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420788) 18:37:48:047 CTIOS1-ctios Trace: [call.5000.2131420788] CallConnection(41007.0) found DeviceID(41007) AgentID(). 18:37:48:047 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:48:047 CTIOS1-ctios Trace: Added CallConnection(41007.0). 18:37:48:047 CTIOS1-ctios Trace: [call.5000.2131420788]::CreateCallConnection(): CallConnection(41007.0) created successfully. 18:37:48:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420788]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420788 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420788 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41007 NewConnDevID:41007 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420788) 18:37:48:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420788]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420788 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41007 CallngDevID:41007 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420788) 18:37:48:047 CTIOS1-ctios Trace: [call.5000.2131420788] Found CallConnection(41007.0) for device 41007. 18:37:48:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855796.0943357660]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:48:049 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855796.42114]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:48:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855796.42114]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:48:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420788.41007]:eCallBeginEvent,Msk(bf0002) 18:37:48:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420788.41007]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:48:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420788.41007]:eCallDataUpdateEvent,Msk(bf0002) 18:37:48:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420788.41007]:eCallOriginatedEvent,Msk(bf0002) 18:37:48:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420788]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420788 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420788 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41007 NewConnDevID:41007 RCallKeyDay:151314 RCallKeyCID:207215 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420788 ICMEntUniqID:icm.151314.207215 RCallKeySeq#:1) 18:37:48:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420788]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420788 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41007 AlrtgDevID: CallngDevID:41007 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420788 Trnk#:0 TrnkGrp#:0) 18:37:48:050 CTIOS1-ctios Trace: [call.5000.2131420788] Found CallConnection(41007.0) for device 41007. 18:37:48:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420788]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420788 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41007 AlrtgDevID:51023 CallngDevID:41007 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420788 Trnk#:0 TrnkGrp#:0) 18:37:48:050 CTIOS1-ctios Trace: [call.5000.2131420788] Found CallConnection(41007.0) for device 41007. 18:37:48:050 CTIOS1-ctios Trace: [call.5000.2131420788]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:48:050 CTIOS1-ctios Trace: [call.5000.2131420788] CallConnection(41007.0) found DeviceID(51023) AgentID(33632). 18:37:48:050 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:48:050 CTIOS1-ctios Trace: Added CallConnection(41007.0). 18:37:48:050 CTIOS1-ctios Trace: [call.5000.2131420788]::CreateCallConnection(): CallConnection(41007.0) created successfully. 18:37:48:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420788]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420788 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420788 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41007 NewConnDevID:41007 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420788 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105067))) 18:37:48:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420788]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420788 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41007 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420788 Trnk#:0 TrnkGrp#:0) 18:37:48:050 CTIOS1-ctios Trace: [call.5000.2131420788] Found CallConnection(41007.0). 18:37:48:050 CTIOS1-ctios Trace: [call.5000.2131420788] Found CallConnection(41007.0). 18:37:48:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420788.41007]:eCallDataUpdateEvent,Msk(bf0002) 18:37:48:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420788.41007]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:48:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420788.51023]:eCallBeginEvent 18:37:48:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420788.41007]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:48:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420788.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:48:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420788.41007]:eCallDataUpdateEvent,Msk(bf0002) 18:37:48:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420788.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:48:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420788.41007]:eCallEstablishedEvent,Msk(bf01a6) 18:37:48:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420788.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:48:060 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:48:060 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:48:060 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:060 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420788]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420788 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420788) 18:37:48:066 CTIOS1-ctios Trace: [call.5000.2131420788] Found CallConnection(51023.0). 18:37:48:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420788.41007]: eCallHeldEvent,Msk(bf0126) 18:37:48:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420788.51023]: eCallHeldEvent,Msk(bf000a) 18:37:48:066 CTIOS1-ctios Trace: >>CG:[call.5000.198845412]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845412 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845412 NewConnDevIDTyp:0 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:02135659750 CallWrpupData:NO_BBNoBrowsing ,41 NewConnDevID:21165 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845412 ecc:(...)) 18:37:48:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845412.02135659750]:eCallDataUpdateEvent 18:37:48:067 CTIOS1-ctios Trace: >>CG:[call.5000.198845412.21165]:eSetCallDataConf(UniqObjID:call.5000.198845412.21165 MsgID:eSetCallDataConf TgtCILClntID:FB7-222-FAD4-3588-dotNET_Sess(31914638)_EvtThd(4)) 18:37:48:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845412.21165]:eCallDataUpdateEvent 18:37:48:067 CTIOS1-ctios Trace: <-SND[FB7-222-FAD4-3588-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845412.21165]:eCallDataUpdateEvent 18:37:48:075 CTIOS1-ctios Trace: [call.5000.154709960] Found CallConnection(21066.0) for device 21066. 18:37:48:104 CTIOS1-ctios Trace: >>CG:[call.5000.2131420787]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420787 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420787 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41004 NewConnDevID:41004 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420787 ecc:(...)) 18:37:48:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420787.41004]:eCallDataUpdateEvent,Msk(bf0126) 18:37:48:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420787.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:48:108 CTIOS1-ctios Trace: [call.5000.154709960] Found CallConnection(21066.0) for device 21066. 18:37:48:111 CTIOS1-ctios Trace: >>CG:[call.5000.2131420788]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420788 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420788 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41007 NewConnDevID:41007 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420788 ecc:(...)) 18:37:48:112 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420788.41007]:eCallDataUpdateEvent,Msk(bf0126) 18:37:48:112 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420788.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:48:167 CTIOS1-ctios Trace: >>CG:[agent.5000.6635]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9158 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21174 AGID:6635 AGInstr:21174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6635 AGAvailStatus:1) 18:37:48:167 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:48:167 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:48:280 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154709960.21066]:eSetCallDataRequest 18:37:48:325 CTIOS1-ctios Trace: ->RCV[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4) a=48004][agent.5000.48004]:eSetAgentStateRequest(eNotReady) 18:37:48:342 CTIOS1-ctios Trace: >>CG:[call.5000.154709960]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709960 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709960 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04236154867 NewConnDevID:04236154867 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709960 ecc:(...)) 18:37:48:342 CTIOS1-ctios Trace: >>CG:[call.5000.154709960.21066]:eSetCallDataConf(UniqObjID:call.5000.154709960.21066 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:48:342 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709960.04236154867]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:48:342 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709960.21066]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:48:343 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709960.21066]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:48:390 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:37:48:390 CTIOS1-ctios Trace: >>CG:[call.5000.46855803]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855803 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42037 ConnDevID:42037 MsgID:eCallBeginEvent DvrKey:call.5000.46855803 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105067))) 18:37:48:390 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855803 18:37:48:390 CTIOS1-ctios Trace: >>CG:[call.5000.46855803]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855803 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42037 CallngDevID:42037 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855803) 18:37:48:390 CTIOS1-ctios Trace: [call.5000.46855803] CallConnection(42037.0) found DeviceID(42037) AgentID(48558). 18:37:48:390 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:48:390 CTIOS1-ctios Trace: Added CallConnection(42037.0). 18:37:48:390 CTIOS1-ctios Trace: [call.5000.46855803]::CreateCallConnection(): CallConnection(42037.0) created successfully. 18:37:48:391 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:0) 18:37:48:391 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:37:48:391 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:391 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:391 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:391 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:391 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:391 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:392 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:392 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855803.42037]:eCallBeginEvent,Msk(bf0002) 18:37:48:392 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855803.42037]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:48:392 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:37:48:392 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:392 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:392 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:392 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:392 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:392 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:392 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:393 CTIOS1-ctios Trace: >>CG:[call.5000.198845389]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845389 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845389 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2135672323 CallWrpupData:BB_1218_PortUpgradation ,2 NewConnDevID:21096 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845389 ecc:(...)) 18:37:48:393 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845389.2135672323]:eCallDataUpdateEvent 18:37:48:393 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845389.21096]:eCallDataUpdateEvent 18:37:48:395 CTIOS1-ctios Trace: >>CG:[call.5000.2131420787]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420787 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420787) 18:37:48:395 CTIOS1-ctios Trace: >>CG:[call.5000.2131420787]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420787 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41004 RelDevID:41004 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420787) 18:37:48:395 CTIOS1-ctios Trace: >>CG:[call.5000.2131420787]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420787 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41004 MsgID:eCallClearedEvent DvrKey:call.5000.2131420787) 18:37:48:395 CTIOS1-ctios Trace: >>CG:[call.5000.2131420787]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420787 ConnDevIDTyp:0 ConnDevID:41004 MsgID:eCallEndEvent DvrKey:call.5000.2131420787) 18:37:48:395 CTIOS1-ctios Trace: Removed CallConnection(41004.0). 18:37:48:395 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:48:395 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420787 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:48:395 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:48:395 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420787.41004]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:48:395 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420787.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:48:396 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420787.41004]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:48:396 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420787.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:48:396 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420787.41004]:eCallClearedEvent,Msk(3f0000) 18:37:48:396 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420787.51044]:eCallClearedEvent,Msk(3f0000) 18:37:48:396 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420787.41004]:eCallEndEvent 18:37:48:396 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420787.51044]:eCallEndEvent 18:37:48:396 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:48:396 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:48:396 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:48:428 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32371422 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5095 LogdOnTimeTdy:9401 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:270 LogdOnTimeSess:656 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:48:481 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9822 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42044 AGID:48004 AGInstr:42044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48004 AGAvailStatus:0) 18:37:48:482 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eSetAgentStateConf(UniqObjID:agent.5000.48004 MsgID:eSetAgentStateConf TgtCILClntID:FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)) 18:37:48:482 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:48:482 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:48:482 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:48:482 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:48:482 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:48:482 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:48:482 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:48:482 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:48:482 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:48:482 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eSetAgentStateConf 18:37:48:520 CTIOS1-ctios Trace: >>CG:[call.5000.2131420788]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420788 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420788) 18:37:48:521 CTIOS1-ctios Trace: >>CG:[call.5000.2131420788]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420788 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41007 RelDevID:41007 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420788) 18:37:48:521 CTIOS1-ctios Trace: >>CG:[call.5000.2131420788]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420788 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41007 MsgID:eCallClearedEvent DvrKey:call.5000.2131420788) 18:37:48:521 CTIOS1-ctios Trace: >>CG:[call.5000.2131420788]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420788 ConnDevIDTyp:0 ConnDevID:41007 MsgID:eCallEndEvent DvrKey:call.5000.2131420788) 18:37:48:521 CTIOS1-ctios Trace: Removed CallConnection(41007.0). 18:37:48:521 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:48:521 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420788 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:48:521 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:48:521 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420788.41007]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:48:521 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420788.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:48:521 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420788.41007]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:48:521 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420788.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:48:521 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420788.41007]:eCallClearedEvent,Msk(3f0000) 18:37:48:521 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420788.51023]:eCallClearedEvent,Msk(3f0000) 18:37:48:521 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420788.41007]:eCallEndEvent 18:37:48:521 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420788.51023]:eCallEndEvent 18:37:48:522 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:48:522 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:48:522 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:48:545 CTIOS1-ctios Trace: >>CG:[call.5000.46855803]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855803 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42037 RelDevID:42037 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855803) 18:37:48:546 CTIOS1-ctios Trace: >>CG:[call.5000.46855803]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855803 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42037 MsgID:eCallClearedEvent DvrKey:call.5000.46855803) 18:37:48:546 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855803.42037]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:48:546 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855803.42037]:eCallClearedEvent,Msk(3f0000) 18:37:48:546 CTIOS1-ctios Trace: >>CG:[call.5000.46855803]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855803 ConnDevIDTyp:0 ConnDevID:42037 MsgID:eCallEndEvent DvrKey:call.5000.46855803) 18:37:48:546 CTIOS1-ctios Trace: Removed CallConnection(42037.0). 18:37:48:546 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855803 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:48:546 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855803.42037]:eCallEndEvent 18:37:48:547 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:37:48:547 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:48:547 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:48:547 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:48:547 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:48:547 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:48:547 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:48:547 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:48:548 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:48:552 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32371423 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5929 LogdOnTimeTdy:9307 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5929 LogdOnTimeSess:9307 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:48:602 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:200 SVCID:5001 SG#:300 SGID:5002 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42028 ANI:03327249454 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206587 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206587 RCallKeySeq#:1 CallTypIDTag:5004 PreCallIIDTag:7989834) 18:37:48:632 CTIOS1-ctios Trace: >>CG:[agent.5000.42591]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9564 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42028 AGID:42591 AGInstr:42028 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42591 AGAvailStatus:0) 18:37:48:632 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42591]:eAgentStateEvent(eReserved),Msk(0) 18:37:48:632 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42591]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:48:632 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42591]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:48:632 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42591]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:48:632 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42591]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:48:633 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42591]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:48:633 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42591]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:48:633 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42591]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:48:652 CTIOS1-ctios Trace: ->RCV[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4) a=48004][agent.5000.48004]:eSetAgentStateRequest(eAvailable) 18:37:48:671 CTIOS1-ctios Trace: >>CG:[call.5000.46855804]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855804 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:03327249454 DNIS:42028 Dialed#:45233 ConnDevID:03327249454 RCallKeyDay:151314 RCallKeyCID:206587 MsgID:eCallBeginEvent DvrKey:call.5000.46855804 ecc:(...) ICMEntUniqID:icm.151314.206587 RCallKeySeq#:2) 18:37:48:671 CTIOS1-ctios Trace: >>CG:[call.5000.46855804]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855804 ConnDevIDTyp:1 SVC#:200 SVCID:5001 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03327249454 AlrtgDevID:(null) CallngDevID:03327249454 CalldDevID:42028 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855804 Trnk#:0 TrnkGrp#:0) 18:37:48:671 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855804 18:37:48:671 CTIOS1-ctios Trace: [call.5000.46855804]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03327249454. 18:37:48:671 CTIOS1-ctios Trace: CallConnection(03327249454.1) created AgentObject (Device) for DeviceID(03327249454). 18:37:48:671 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:48:671 CTIOS1-ctios Trace: Added CallConnection(03327249454.1). 18:37:48:671 CTIOS1-ctios Trace: [call.5000.46855804]::CreateCallConnection(): CallConnection(03327249454.1) created successfully. 18:37:48:672 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855804.03327249454]:eCallBeginEvent 18:37:48:672 CTIOS1-ctios Trace: >>CG:[call.5000.46855804]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855804 ConnDevIDTyp:1 SVC#:200 SVCID:5001 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:300 SGID:5002 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03327249454 AlrtgDevID:42028 CallngDevID:03327249454 CalldDevID:42028 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855804 Trnk#:0 TrnkGrp#:0) 18:37:48:672 CTIOS1-ctios Trace: [call.5000.46855804] Found CallConnection(03327249454.1) for device 03327249454. 18:37:48:672 CTIOS1-ctios Trace: [call.5000.46855804]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42028. 18:37:48:672 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855804.03327249454]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:48:672 CTIOS1-ctios Trace: [call.5000.46855804] CallConnection(03327249454.1) found DeviceID(42028) AgentID(42591). 18:37:48:672 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:48:672 CTIOS1-ctios Trace: Added CallConnection(03327249454.1). 18:37:48:672 CTIOS1-ctios Trace: [call.5000.46855804]::CreateCallConnection(): CallConnection(03327249454.1) created successfully. 18:37:48:672 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855804.42028]:eCallBeginEvent 18:37:48:672 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855804.03327249454]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:48:672 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855804.42028]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:48:677 CTIOS1-ctios Trace: ->RCV[GH8-36-D5AC-4388-dotNET_Sess(31914638)_EvtThd(4) a=48827][call.5000.46855438.42197]:eSingleStepTransferRequest 18:37:48:712 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9822 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42044 AGID:48004 AGInstr:42044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48004 AGAvailStatus:1) 18:37:48:712 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:48:712 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:48:712 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:48:713 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:48:713 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:48:713 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:48:713 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:48:713 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:48:713 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:48:713 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eSetAgentStateConf(UniqObjID:agent.5000.48004 MsgID:eSetAgentStateConf TgtCILClntID:FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)) 18:37:48:713 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eSetAgentStateConf 18:37:48:753 CTIOS1-ctios Trace: >>CG:[agent.5000.6289]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:6046 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21158 AGID:6289 AGInstr:21158 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6289 AGAvailStatus:0) 18:37:48:753 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6289]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:48:753 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6289]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:48:814 CTIOS1-ctios Trace: [call.5000.46855438] Found CallConnection(42197.0) for device 42197. 18:37:48:816 CTIOS1-ctios Trace: [call.5000.46855438] Found CallConnection(42197.0) for device 42197. 18:37:48:816 CTIOS1-ctios Trace: >>CG:[call.5000.2131420789]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420789 CallTyp:12 ConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:04237011125 DNIS:81120 CallrEntrDig:81120 ConnDevID:42197 RCallKeyDay:151314 RCallKeyCID:204910 MsgID:eCallBeginEvent DvrKey:call.5000.2131420789 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429104978)) ICMEntUniqID:icm.151314.204910 RCallKeySeq#:6) 18:37:48:816 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420789 18:37:48:816 CTIOS1-ctios Trace: >>CG:[call.5000.46855438]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855438 NumParties:1 SecDevIDTyp:0 SecCID:2131420789 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:04237011125 SecDevID:42197 TfrgDevID:42197 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46855438ConnectedParty[1]:(ConnPtyCID:46855438 ConnPtyDevIDTyp:1 ConnPtyDevID:04237011125)) 18:37:48:816 CTIOS1-ctios Trace: [call.5000.46855438] Found CallConnection(42197.0). 18:37:48:817 CTIOS1-ctios Trace: >>CG:[call.5000.2131420789]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855438 NumParties:1 SecDevIDTyp:0 SecCID:2131420789 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:04237011125 SecDevID:42197 TfrgDevID:42197 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420789ConnectedParty[1]:(ConnPtyCID:46855438 ConnPtyDevIDTyp:1 ConnPtyDevID:04237011125)) 18:37:48:817 CTIOS1-ctios Trace: [call.5000.2131420789]::FindTransferCommonDeviceID Calls [call.5000.46855438] and [call.5000.2131420789] do not appear to have a common Device. Tranferring Device [42197] is set as common device 18:37:48:817 CTIOS1-ctios Trace: [call.5000.46855438] Found CallConnection(42197.0). 18:37:48:817 CTIOS1-ctios Trace: [call.5000.46855438] Found CallConnection(42197.0). 18:37:48:817 CTIOS1-ctios Trace: Removed CallConnection(42197.0). 18:37:48:817 CTIOS1-ctios Trace: Added CallConnection(04237011125.1). 18:37:48:817 CTIOS1-ctios Trace: [call.5000.2131420789] Moved CallConnection[04237011125.1] from [call.5000.46855438] to [call.5000.2131420789]. 18:37:48:817 CTIOS1-ctios Trace: >>CG:[call.5000.2131420789]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420789 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420789 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:42197 NewConnDevID:04237011125 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420789) 18:37:48:818 CTIOS1-ctios Trace: >>CG:[call.5000.2131420789]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420789 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:04237011125 RelDevID:04237011125 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420789) 18:37:48:818 CTIOS1-ctios Trace: >>CG:[call.5000.2131420789]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420789 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42197 MsgID:eCallClearedEvent DvrKey:call.5000.2131420789) 18:37:48:818 CTIOS1-ctios Trace: >>CG:[call.5000.2131420789]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420789 ConnDevIDTyp:1 ConnDevID:04237011125 MsgID:eCallEndEvent DvrKey:call.5000.2131420789) 18:37:48:818 CTIOS1-ctios Trace: Removed CallConnection(04237011125.1). 18:37:48:818 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420789 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:48:818 CTIOS1-ctios Trace: >>CG:[call.5000.46855438]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855438 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:04237011125 MsgID:eCallClearedEvent DvrKey:call.5000.46855438) 18:37:48:818 CTIOS1-ctios Trace: >>CG:[agent.5000.48827]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11154 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42197 AGID:48827 AGInstr:42197 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48827 AGAvailStatus:0) 18:37:48:818 CTIOS1-ctios Trace: [agent.5000.48827]: Current Wrapup Mode = 3 18:37:48:818 CTIOS1-ctios Trace: <-SND[GH8-36-D5AC-4388-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855438.42197]:eCallTransferredEvent,Msk(bf01a6) 18:37:48:818 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855438.42197]:eCallTransferredEvent,Msk(bf01a6) 18:37:48:819 CTIOS1-ctios Trace: <-SND[GH8-36-D5AC-4388-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855438.42197]:eCallTransferredEvent,Msk(bf01a6) 18:37:48:819 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855438.42197]:eCallTransferredEvent,Msk(bf01a6) 18:37:48:819 CTIOS1-ctios Trace: <-SND[GH8-36-D5AC-4388-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855438.42197]:eCallEndEvent 18:37:48:819 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855438.42197]:eCallEndEvent 18:37:48:819 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855438.04237011125]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:48:819 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420789.04237011125]:eCallTransferredEvent,Msk(bf01a6) 18:37:48:819 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420789.04237011125]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:48:819 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420789.04237011125]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:48:819 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420789.04237011125]:eCallClearedEvent,Msk(3f0000) 18:37:48:819 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420789.04237011125]:eCallEndEvent 18:37:48:819 CTIOS1-ctios Trace: <-SND[GH8-36-D5AC-4388-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48827]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:37:48:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:37:48:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:48:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:48:820 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:48:820 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:48:820 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48827]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:48:820 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48827]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:48:820 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:48:820 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:48:820 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48827]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:48:820 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:48:820 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:48:853 CTIOS1-ctios Trace: >>CG:[agent.5000.48827]:eQueryAgentStatisticsConf(IID:32371426 PrphID:5000 AGExt:42197 AGID:48827 AGInstr:42197 UniqObjID:agent.5000.48827 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:205 LogdOnTimeTdy:2154 NotRdyTimeTdy:370 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:6 HdlCallsTlkTimeTdy:1421 HdlCallsTimeTdy:1481 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:205 LogdOnTimeSess:2154 NotRdyTimeSess:370 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:6 HdlCallsTlkTimeSess:1421 HdlCallsTimeSess:1481 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:60 HdlCallsAftCallTimeTdy:60 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeS 18:37:48:853 CTIOS1-ctios Trace: <-SND[GH8-36-D5AC-4388-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48827]:eOnNewAgentStatisticsEvent 18:37:48:855 CTIOS1-ctios Trace: ->RCV[F-B3-5912-dotNET_Sess(31914638)_EvtThd(4) a=36363][agent.5000.36363]:eSetAgentStateRequest(eAvailable) 18:37:48:908 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:37:48:908 CTIOS1-ctios Trace: >>CG:[call.5000.46855805]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855805 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42122 ConnDevID:42122 MsgID:eCallBeginEvent DvrKey:call.5000.46855805 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105068))) 18:37:48:908 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855805 18:37:48:908 CTIOS1-ctios Trace: >>CG:[call.5000.46855805]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855805 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42122 CallngDevID:42122 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855805) 18:37:48:908 CTIOS1-ctios Trace: [call.5000.46855805] CallConnection(42122.0) found DeviceID(42122) AgentID(48756). 18:37:48:908 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:48:908 CTIOS1-ctios Trace: Added CallConnection(42122.0). 18:37:48:908 CTIOS1-ctios Trace: [call.5000.46855805]::CreateCallConnection(): CallConnection(42122.0) created successfully. 18:37:48:908 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:0) 18:37:48:908 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:37:48:908 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:37:48:908 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:909 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:909 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:909 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:909 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855805.42122]:eCallBeginEvent,Msk(bf0002) 18:37:48:909 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855805.42122]:eCallBeginEvent,Msk(bf0002) 18:37:48:909 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855805.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:48:909 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855805.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:48:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:37:48:909 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:37:48:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:909 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:910 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:910 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:48:916 CTIOS1-ctios Trace: >>CG:[call.5000.154709793]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709793 ConnDevIDTyp:0 ConnDevID:21112 MsgID:eCallEndEvent DvrKey:call.5000.154709793) 18:37:48:916 CTIOS1-ctios Trace: Removed CallConnection(3334568003.1). 18:37:48:916 CTIOS1-ctios Trace: Removed CallConnection(21112.0). 18:37:48:916 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709793 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:48:916 CTIOS1-ctios Trace: >>CG:[agent.5000.36363]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10954 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21112 AGID:36363 AGInstr:21112 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36363 AGAvailStatus:1) 18:37:48:916 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709793.3334568003]:eCallEndEvent 18:37:48:916 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709793.21112]:eCallEndEvent 18:37:48:916 CTIOS1-ctios Trace: <-SND[F-B3-5912-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709793.21112]:eCallEndEvent 18:37:48:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36363]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:48:916 CTIOS1-ctios Trace: <-SND[F-B3-5912-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36363]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:48:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36363]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:48:917 CTIOS1-ctios Trace: >>CG:[agent.5000.36363]:eSetAgentStateConf(UniqObjID:agent.5000.36363 MsgID:eSetAgentStateConf TgtCILClntID:F-B3-5912-dotNET_Sess(31914638)_EvtThd(4)) 18:37:48:917 CTIOS1-ctios Trace: <-SND[F-B3-5912-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36363]:eSetAgentStateConf 18:37:48:946 CTIOS1-ctios Trace: >>CG:[agent.5000.36363]:eQueryAgentStatisticsConf(IID:32371428 PrphID:5000 AGExt:21112 AGID:36363 AGInstr:21112 UniqObjID:agent.5000.36363 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:46 LogdOnTimeTdy:9353 NotRdyTimeTdy:1028 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:25 HdlCallsTlkTimeTdy:7876 HdlCallsTimeTdy:8259 IncCallsHldTdy:3 IncCallsHldTimeTdy:260 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:47 LogdOnTimeSess:9353 NotRdyTimeSess:1028 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:25 HdlCallsTlkTimeSess:7876 HdlCallsTimeSess:8259 IncCallsHldSess:3 IncCallsHldTimeSess:260 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:123 HdlCallsAftCallTimeTdy:123 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:37:48:947 CTIOS1-ctios Trace: <-SND[F-B3-5912-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36363]:eOnNewAgentStatisticsEvent 18:37:49:051 CTIOS1-ctios Trace: >>CG:[call.5000.46855805]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855805 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42122 RelDevID:42122 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855805) 18:37:49:051 CTIOS1-ctios Trace: >>CG:[call.5000.46855805]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855805 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42122 MsgID:eCallClearedEvent DvrKey:call.5000.46855805) 18:37:49:051 CTIOS1-ctios Trace: >>CG:[call.5000.46855805]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855805 ConnDevIDTyp:0 ConnDevID:42122 MsgID:eCallEndEvent DvrKey:call.5000.46855805) 18:37:49:051 CTIOS1-ctios Trace: Removed CallConnection(42122.0). 18:37:49:051 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855805 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:49:051 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:37:49:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855805.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:49:052 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855805.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:49:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855805.42122]:eCallClearedEvent,Msk(3f0000) 18:37:49:052 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855805.42122]:eCallClearedEvent,Msk(3f0000) 18:37:49:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855805.42122]:eCallEndEvent 18:37:49:052 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855805.42122]:eCallEndEvent 18:37:49:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:49:052 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:49:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:49:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:49:052 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:49:052 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:49:053 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:49:053 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:49:053 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:49:071 CTIOS1-ctios Trace: >>CG:[agent.5000.6289]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6046 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21158 AGID:6289 AGInstr:21158 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6289 AGAvailStatus:1) 18:37:49:071 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6289]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:49:071 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6289]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:49:082 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eQueryAgentStatisticsConf(IID:32371429 PrphID:5000 AGExt:42122 AGID:48756 AGInstr:42122 UniqObjID:agent.5000.48756 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2574 LogdOnTimeTdy:9459 NotRdyTimeTdy:269 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:41 HdlCallsTlkTimeTdy:6409 HdlCallsTimeTdy:6551 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2045 LogdOnTimeSess:5801 NotRdyTimeSess:129 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:3499 HdlCallsTimeSess:3574 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:156 IntCallsTimeSess:56 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:156 IntCallsTimeTdy:56 HdlCallsAftCallTimeSess:75 HdlCallsAftCallTimeTdy:142 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prv 18:37:49:082 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eOnNewAgentStatisticsEvent 18:37:49:411 CTIOS1-ctios Trace: >>CG:[call.5000.198845345]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845345 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845345 NewConnDevIDTyp:0 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:Unknown CallWrpupData:1236_0800_789_789 EVO Activation ,112 NewConnDevID:42550 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845345 ecc:(...)) 18:37:49:411 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845345.Unknown]:eCallDataUpdateEvent 18:37:49:411 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845345.42550]:eCallDataUpdateEvent 18:37:49:444 CTIOS1-ctios Trace: >>CG:[call.5000.198845389]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845389 ConnDevIDTyp:0 ConnDevID:21096 MsgID:eCallEndEvent DvrKey:call.5000.198845389) 18:37:49:444 CTIOS1-ctios Trace: Removed CallConnection(2135672323.1). 18:37:49:444 CTIOS1-ctios Trace: Removed CallConnection(21096.0). 18:37:49:444 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845389 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:49:444 CTIOS1-ctios Trace: >>CG:[agent.5000.36413]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11006 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21096 AGID:36413 AGInstr:21096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36413 AGAvailStatus:1) 18:37:49:444 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845389.2135672323]:eCallEndEvent 18:37:49:444 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845389.21096]:eCallEndEvent 18:37:49:444 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36413]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:49:444 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36413]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:49:475 CTIOS1-ctios Trace: >>CG:[agent.5000.36413]:eQueryAgentStatisticsConf(IID:32371430 PrphID:5000 AGExt:21096 AGID:36413 AGInstr:21096 UniqObjID:agent.5000.36413 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:529 LogdOnTimeTdy:9286 NotRdyTimeTdy:1249 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:46 HdlCallsTlkTimeTdy:7102 HdlCallsTimeTdy:7462 IncCallsHldTdy:2 IncCallsHldTimeTdy:141 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:529 LogdOnTimeSess:9286 NotRdyTimeSess:1249 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:46 HdlCallsTlkTimeSess:7102 HdlCallsTimeSess:7462 IncCallsHldSess:2 IncCallsHldTimeSess:141 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:219 HdlCallsAftCallTimeTdy:219 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prvw 18:37:49:504 CTIOS1-ctios Trace: ->RCV[FD4-136-19F7-3664-dotNET_Sess(31914638)_EvtThd(4) a=36225][agent.5000.36225]:eSetAgentStateRequest(eNotReady) 18:37:49:547 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:403 SVCID:5029 SG#:503 SGID:5038 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21112 ANI:0254552084 UsrToUsrInfo:(null) Dialed#:81113 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:204565 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.204565 RCallKeySeq#:4 CallTypIDTag:5016 PreCallIIDTag:7987640) 18:37:49:547 CTIOS1-ctios Trace: <-SND[F-B3-5912-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:49:565 CTIOS1-ctios Trace: >>CG:[call.5000.198845282]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845282 ConnDevIDTyp:0 ConnDevID:21194 MsgID:eCallEndEvent DvrKey:call.5000.198845282) 18:37:49:565 CTIOS1-ctios Trace: Removed CallConnection(2136341850.1). 18:37:49:565 CTIOS1-ctios Trace: Removed CallConnection(21194.0). 18:37:49:565 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845282 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:49:566 CTIOS1-ctios Trace: >>CG:[agent.5000.36225]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9946 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21194 AGID:36225 AGInstr:21194 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36225 AGAvailStatus:0) 18:37:49:566 CTIOS1-ctios Trace: ->RCV[ITSD-South-1492-dotNET_Sess(31914638)_EvtThd(4) a=9516][call.5000.198845457.21151]:eSingleStepTransferRequest 18:37:49:566 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845282.2136341850]:eCallEndEvent 18:37:49:566 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845282.21194]:eCallEndEvent 18:37:49:566 CTIOS1-ctios Trace: <-SND[FD4-136-19F7-3664-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845282.21194]:eCallEndEvent 18:37:49:566 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36225]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:49:566 CTIOS1-ctios Trace: <-SND[FD4-136-19F7-3664-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36225]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:49:566 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36225]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:49:567 CTIOS1-ctios Trace: >>CG:[agent.5000.36225]:eSetAgentStateConf(UniqObjID:agent.5000.36225 MsgID:eSetAgentStateConf TgtCILClntID:FD4-136-19F7-3664-dotNET_Sess(31914638)_EvtThd(4)) 18:37:49:567 CTIOS1-ctios Trace: <-SND[FD4-136-19F7-3664-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36225]:eSetAgentStateConf 18:37:49:578 CTIOS1-ctios Trace: >>CG:[agent.5000.36363]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10954 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21112 AGID:36363 AGInstr:21112 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36363 AGAvailStatus:0) 18:37:49:579 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36363]:eAgentStateEvent(eReserved),Msk(0) 18:37:49:579 CTIOS1-ctios Trace: <-SND[F-B3-5912-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36363]:eAgentStateEvent(eReserved),Msk(0) 18:37:49:579 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36363]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:49:597 CTIOS1-ctios Trace: >>CG:[agent.5000.36225]:eQueryAgentStatisticsConf(IID:32371432 PrphID:5000 AGExt:21194 AGID:36225 AGInstr:21194 UniqObjID:agent.5000.36225 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:851 LogdOnTimeTdy:9248 NotRdyTimeTdy:1290 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:53 HdlCallsTlkTimeTdy:6733 HdlCallsTimeTdy:7027 IncCallsHldTdy:3 IncCallsHldTimeTdy:204 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:273 LogdOnTimeSess:5586 NotRdyTimeSess:72 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:38 HdlCallsTlkTimeSess:5089 HdlCallsTimeSess:5189 IncCallsHldSess:1 IncCallsHldTimeSess:35 IntCallsSess:49 IntCallsTimeSess:21 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:103 IntCallsTimeTdy:55 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:90 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prvw 18:37:49:598 CTIOS1-ctios Trace: <-SND[FD4-136-19F7-3664-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36225]:eOnNewAgentStatisticsEvent 18:37:49:665 CTIOS1-ctios Trace: >>CG:[call.5000.198845487]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845487 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0254552084 DNIS:21112 Dialed#:81113 ConnDevID:0254552084 RCallKeyDay:151314 RCallKeyCID:204565 MsgID:eCallBeginEvent DvrKey:call.5000.198845487 ecc:(...) ICMEntUniqID:icm.151314.204565 RCallKeySeq#:5) 18:37:49:665 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845487 18:37:49:665 CTIOS1-ctios Trace: >>CG:[call.5000.198845487]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845487 ConnDevIDTyp:1 SVC#:403 SVCID:5029 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0254552084 AlrtgDevID:(null) CallngDevID:0254552084 CalldDevID:21112 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845487 Trnk#:0 TrnkGrp#:0) 18:37:49:665 CTIOS1-ctios Trace: [call.5000.198845487]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0254552084. 18:37:49:665 CTIOS1-ctios Trace: >>CG:[call.5000.198845487]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845487 ConnDevIDTyp:1 SVC#:403 SVCID:5029 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:503 SGID:5038 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0254552084 AlrtgDevID:21112 CallngDevID:0254552084 CalldDevID:21112 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845487 Trnk#:0 TrnkGrp#:0) 18:37:49:665 CTIOS1-ctios Trace: CallConnection(0254552084.1) created AgentObject (Device) for DeviceID(0254552084). 18:37:49:665 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:49:665 CTIOS1-ctios Trace: Added CallConnection(0254552084.1). 18:37:49:665 CTIOS1-ctios Trace: [call.5000.198845487]::CreateCallConnection(): CallConnection(0254552084.1) created successfully. 18:37:49:666 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845487.0254552084]:eCallBeginEvent 18:37:49:666 CTIOS1-ctios Trace: [call.5000.198845487] Found CallConnection(0254552084.1) for device 0254552084. 18:37:49:666 CTIOS1-ctios Trace: [call.5000.198845487]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21112. 18:37:49:666 CTIOS1-ctios Trace: [call.5000.198845487] CallConnection(0254552084.1) found DeviceID(21112) AgentID(36363). 18:37:49:666 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:49:666 CTIOS1-ctios Trace: Added CallConnection(0254552084.1). 18:37:49:666 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845487.0254552084]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:49:666 CTIOS1-ctios Trace: [call.5000.198845487]::CreateCallConnection(): CallConnection(0254552084.1) created successfully. 18:37:49:666 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845487.21112]:eCallBeginEvent 18:37:49:666 CTIOS1-ctios Trace: <-SND[F-B3-5912-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845487.21112]:eCallBeginEvent 18:37:49:666 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845487.0254552084]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:49:666 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845487.21112]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:49:666 CTIOS1-ctios Trace: <-SND[F-B3-5912-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845487.21112]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:49:679 CTIOS1-ctios Trace: >>CG:[agent.5000.42591]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:300 SGID:5002 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9564 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42028 AGID:42591 AGInstr:42028 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42591 AGAvailStatus:0) 18:37:49:680 CTIOS1-ctios Trace: >>CG:[call.5000.46855804]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855804 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855804 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03327249454 NewConnDevID:03327249454 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855804 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105069))) 18:37:49:680 CTIOS1-ctios Trace: >>CG:[call.5000.46855804]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855804 ConnDevIDTyp:0 SVC#:200 SVCID:5001 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:300 SGID:5002 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42028 CallngDevID:03327249454 CalldDevID:42028 LstRedirDevID:(null) AnsDevID:42028 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855804 Trnk#:0 TrnkGrp#:0) 18:37:49:680 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42591]:eAgentStateEvent(eTalking),Msk(0) 18:37:49:680 CTIOS1-ctios Trace: [call.5000.46855804] Found CallConnection(03327249454.1). 18:37:49:680 CTIOS1-ctios Trace: [call.5000.46855804] Found CallConnection(03327249454.1). 18:37:49:680 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42591]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:49:680 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42591]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:49:680 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42591]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:49:680 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42591]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:49:681 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42591]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:49:681 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42591]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:49:681 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42591]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:49:681 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855804.03327249454]:eCallDataUpdateEvent,Msk(bf0002) 18:37:49:681 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855804.42028]:eCallDataUpdateEvent,Msk(3f0001) 18:37:49:681 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855804.03327249454]:eCallEstablishedEvent,Msk(bf01a6) 18:37:49:681 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855804.42028]:eCallEstablishedEvent,Msk(bf01a6) 18:37:49:699 CTIOS1-ctios Trace: [call.5000.198845457] Found CallConnection(21151.0) for device 21151. 18:37:49:699 CTIOS1-ctios Trace: [call.5000.198845457] Found CallConnection(21151.0) for device 21151. 18:37:49:702 CTIOS1-ctios Trace: >>CG:[call.5000.2131420790]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420790 CallTyp:12 ConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:00483252071 DNIS:81127 CallrEntrDig:81127 ConnDevID:21151 RCallKeyDay:151314 RCallKeyCID:205235 MsgID:eCallBeginEvent DvrKey:call.5000.2131420790 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105038)) ICMEntUniqID:icm.151314.205235 RCallKeySeq#:6) 18:37:49:702 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420790 18:37:49:702 CTIOS1-ctios Trace: >>CG:[call.5000.198845457]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:198845457 NumParties:1 SecDevIDTyp:0 SecCID:2131420790 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:00483252071 SecDevID:21151 TfrgDevID:21151 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.198845457ConnectedParty[1]:(ConnPtyCID:198845457 ConnPtyDevIDTyp:1 ConnPtyDevID:00483252071)) 18:37:49:702 CTIOS1-ctios Trace: [call.5000.198845457] Found CallConnection(21151.0). 18:37:49:702 CTIOS1-ctios Trace: >>CG:[call.5000.2131420790]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:198845457 NumParties:1 SecDevIDTyp:0 SecCID:2131420790 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:00483252071 SecDevID:21151 TfrgDevID:21151 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420790ConnectedParty[1]:(ConnPtyCID:198845457 ConnPtyDevIDTyp:1 ConnPtyDevID:00483252071)) 18:37:49:702 CTIOS1-ctios Trace: [call.5000.2131420790]::FindTransferCommonDeviceID Calls [call.5000.198845457] and [call.5000.2131420790] do not appear to have a common Device. Tranferring Device [21151] is set as common device 18:37:49:702 CTIOS1-ctios Trace: [call.5000.198845457] Found CallConnection(21151.0). 18:37:49:703 CTIOS1-ctios Trace: [call.5000.198845457] Found CallConnection(21151.0). 18:37:49:703 CTIOS1-ctios Trace: Removed CallConnection(21151.0). 18:37:49:703 CTIOS1-ctios Trace: Added CallConnection(00483252071.1). 18:37:49:703 CTIOS1-ctios Trace: [call.5000.2131420790] Moved CallConnection[00483252071.1] from [call.5000.198845457] to [call.5000.2131420790]. 18:37:49:703 CTIOS1-ctios Trace: <-SND[ITSD-South-1492-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845457.21151]:eCallTransferredEvent,Msk(bf01a6) 18:37:49:703 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845457.21151]:eCallTransferredEvent,Msk(bf01a6) 18:37:49:703 CTIOS1-ctios Trace: <-SND[ITSD-South-1492-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845457.21151]:eCallTransferredEvent,Msk(bf01a6) 18:37:49:703 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845457.21151]:eCallTransferredEvent,Msk(bf01a6) 18:37:49:703 CTIOS1-ctios Trace: <-SND[ITSD-South-1492-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845457.21151]:eCallEndEvent 18:37:49:703 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845457.21151]:eCallEndEvent 18:37:49:703 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845457.00483252071]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:49:703 CTIOS1-ctios Trace: >>CG:[call.5000.2131420790]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420790 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420790 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21151 NewConnDevID:00483252071 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420790) 18:37:49:703 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420790.00483252071]:eCallTransferredEvent,Msk(bf01a6) 18:37:49:703 CTIOS1-ctios Trace: >>CG:[call.5000.2131420790]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420790 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:00483252071 RelDevID:00483252071 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420790) 18:37:49:703 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420790.00483252071]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:49:703 CTIOS1-ctios Trace: >>CG:[call.5000.2131420790]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420790 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21151 MsgID:eCallClearedEvent DvrKey:call.5000.2131420790) 18:37:49:703 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420790.00483252071]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:49:704 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420790.00483252071]:eCallClearedEvent,Msk(3f0000) 18:37:49:704 CTIOS1-ctios Trace: >>CG:[call.5000.2131420790]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420790 ConnDevIDTyp:1 ConnDevID:00483252071 MsgID:eCallEndEvent DvrKey:call.5000.2131420790) 18:37:49:704 CTIOS1-ctios Trace: Removed CallConnection(00483252071.1). 18:37:49:704 CTIOS1-ctios Trace: >>CG:[call.5000.198845457]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845457 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:00483252071 MsgID:eCallClearedEvent DvrKey:call.5000.198845457) 18:37:49:704 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420790 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:49:704 CTIOS1-ctios Trace: >>CG:[agent.5000.9516]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:621 SGID:6071 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:8859 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21151 AGID:9516 AGInstr:21151 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9516 AGAvailStatus:0) 18:37:49:704 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420790.00483252071]:eCallEndEvent 18:37:49:704 CTIOS1-ctios Trace: [agent.5000.9516]: Current Wrapup Mode = 3 18:37:49:704 CTIOS1-ctios Trace: <-SND[ITSD-South-1492-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9516]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:37:49:704 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9516]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:37:49:704 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9516]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:49:734 CTIOS1-ctios Trace: >>CG:[agent.5000.9516]:eQueryAgentStatisticsConf(IID:32371434 PrphID:5000 AGExt:21151 AGID:9516 AGInstr:21151 UniqObjID:agent.5000.9516 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1326 LogdOnTimeTdy:9390 NotRdyTimeTdy:1287 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:40 HdlCallsTlkTimeTdy:6048 HdlCallsTimeTdy:6702 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1326 LogdOnTimeSess:9390 NotRdyTimeSess:1287 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:40 HdlCallsTlkTimeSess:6048 HdlCallsTimeSess:6702 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:1 IntCallsTimeSess:1 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:1 IntCallsTimeTdy:1 HdlCallsAftCallTimeSess:654 HdlCallsAftCallTimeTdy:654 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCalls 18:37:49:735 CTIOS1-ctios Trace: <-SND[ITSD-South-1492-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9516]:eOnNewAgentStatisticsEvent 18:37:49:739 CTIOS1-ctios Trace: ->RCV[FB7-222-FAD4-3588-dotNET_Sess(31914638)_EvtThd(4) a=36176][agent.5000.36176]:eSetAgentStateRequest(eAvailable) 18:37:49:802 CTIOS1-ctios Trace: >>CG:[call.5000.198845412]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845412 ConnDevIDTyp:0 ConnDevID:21165 MsgID:eCallEndEvent DvrKey:call.5000.198845412) 18:37:49:802 CTIOS1-ctios Trace: Removed CallConnection(02135659750.1). 18:37:49:802 CTIOS1-ctios Trace: Removed CallConnection(21165.0). 18:37:49:802 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845412 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:49:802 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845412.02135659750]:eCallEndEvent 18:37:49:802 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845412.21165]:eCallEndEvent 18:37:49:802 CTIOS1-ctios Trace: <-SND[FB7-222-FAD4-3588-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845412.21165]:eCallEndEvent 18:37:49:802 CTIOS1-ctios Trace: >>CG:[agent.5000.36176]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9615 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21165 AGID:36176 AGInstr:21165 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36176 AGAvailStatus:1) 18:37:49:802 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36176]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:49:802 CTIOS1-ctios Trace: <-SND[FB7-222-FAD4-3588-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36176]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:49:803 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36176]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:49:805 CTIOS1-ctios Trace: >>CG:[agent.5000.36176]:eSetAgentStateConf(UniqObjID:agent.5000.36176 MsgID:eSetAgentStateConf TgtCILClntID:FB7-222-FAD4-3588-dotNET_Sess(31914638)_EvtThd(4)) 18:37:49:805 CTIOS1-ctios Trace: <-SND[FB7-222-FAD4-3588-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36176]:eSetAgentStateConf 18:37:49:828 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eNotReady) 18:37:49:832 CTIOS1-ctios Trace: >>CG:[agent.5000.36176]:eQueryAgentStatisticsConf(IID:32371436 PrphID:5000 AGExt:21165 AGID:36176 AGInstr:21165 UniqObjID:agent.5000.36176 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:388 LogdOnTimeTdy:9302 NotRdyTimeTdy:759 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:50 HdlCallsTlkTimeTdy:7906 HdlCallsTimeTdy:8112 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:388 LogdOnTimeSess:9302 NotRdyTimeSess:759 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:50 HdlCallsTlkTimeSess:7906 HdlCallsTimeSess:8112 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:206 HdlCallsAftCallTimeTdy:206 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:49:832 CTIOS1-ctios Trace: <-SND[FB7-222-FAD4-3588-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36176]:eOnNewAgentStatisticsEvent 18:37:49:880 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207228 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207228 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990866) 18:37:49:880 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207229 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207229 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990867) 18:37:49:910 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:49:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:49:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:49:911 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:49:911 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:49:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:49:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:49:911 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:49:933 CTIOS1-ctios Trace: ->RCV[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4) a=48514][call.5000.46855716.42121]:eSetCallDataRequest 18:37:49:933 CTIOS1-ctios Trace: [call.5000.46855716.42121] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:49:933 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855716.42121]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:49:977 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:37:49:977 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:49:977 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:49:977 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:49:978 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:37:49:978 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:37:49:993 CTIOS1-ctios Trace: >>CG:[call.5000.46855716]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855716 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855716 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0554442074 CallWrpupData:BB_1218_LineIssue-FrequentDisconnection NewConnDevID:42121 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855716 ecc:(...)) 18:37:49:993 CTIOS1-ctios Trace: >>CG:[call.5000.46855716.42121]:eSetCallDataConf(UniqObjID:call.5000.46855716.42121 MsgID:eSetCallDataConf TgtCILClntID:FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)) 18:37:49:993 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855716.0554442074]:eCallDataUpdateEvent 18:37:49:993 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855716.42121]:eCallDataUpdateEvent 18:37:49:993 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855716.42121]:eCallDataUpdateEvent 18:37:50:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420791]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420791 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41051 ConnDevID:41051 MsgID:eCallBeginEvent DvrKey:call.5000.2131420791) 18:37:50:036 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420791 18:37:50:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420791]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420791 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41051 CallngDevID:41051 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420791) 18:37:50:036 CTIOS1-ctios Trace: [call.5000.2131420791] CallConnection(41051.0) found DeviceID(41051) AgentID(). 18:37:50:036 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:50:036 CTIOS1-ctios Trace: Added CallConnection(41051.0). 18:37:50:036 CTIOS1-ctios Trace: [call.5000.2131420791]::CreateCallConnection(): CallConnection(41051.0) created successfully. 18:37:50:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420791.41051]:eCallBeginEvent,Msk(bf0002) 18:37:50:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420791.41051]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:50:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420791]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420791 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420791 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41051 NewConnDevID:41051 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420791) 18:37:50:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420791]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420791 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41051 CallngDevID:41051 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420791) 18:37:50:039 CTIOS1-ctios Trace: [call.5000.2131420791] Found CallConnection(41051.0) for device 41051. 18:37:50:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420791]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420791 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420791 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41051 NewConnDevID:41051 RCallKeyDay:151314 RCallKeyCID:207228 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420791 ICMEntUniqID:icm.151314.207228 RCallKeySeq#:1) 18:37:50:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420791]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420791 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41051 AlrtgDevID: CallngDevID:41051 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420791 Trnk#:0 TrnkGrp#:0) 18:37:50:040 CTIOS1-ctios Trace: [call.5000.2131420791] Found CallConnection(41051.0) for device 41051. 18:37:50:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420791]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420791 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41051 AlrtgDevID:51044 CallngDevID:41051 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420791 Trnk#:0 TrnkGrp#:0) 18:37:50:040 CTIOS1-ctios Trace: [call.5000.2131420791] Found CallConnection(41051.0) for device 41051. 18:37:50:040 CTIOS1-ctios Trace: [call.5000.2131420791]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:50:040 CTIOS1-ctios Trace: [call.5000.2131420791] CallConnection(41051.0) found DeviceID(51044) AgentID(05230). 18:37:50:040 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:50:040 CTIOS1-ctios Trace: Added CallConnection(41051.0). 18:37:50:040 CTIOS1-ctios Trace: [call.5000.2131420791]::CreateCallConnection(): CallConnection(41051.0) created successfully. 18:37:50:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420791]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420791 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420791 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41051 NewConnDevID:41051 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420791 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105069))) 18:37:50:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420791]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420791 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41051 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420791 Trnk#:0 TrnkGrp#:0) 18:37:50:040 CTIOS1-ctios Trace: [call.5000.2131420791] Found CallConnection(41051.0). 18:37:50:040 CTIOS1-ctios Trace: [call.5000.2131420791] Found CallConnection(41051.0). 18:37:50:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420791.41051]:eCallDataUpdateEvent,Msk(bf0002) 18:37:50:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420791.41051]:eCallOriginatedEvent,Msk(bf0002) 18:37:50:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420791.41051]:eCallDataUpdateEvent,Msk(bf0002) 18:37:50:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420791.41051]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:50:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420791.51044]:eCallBeginEvent 18:37:50:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420791.41051]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:50:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420791.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:50:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420791.41051]:eCallDataUpdateEvent,Msk(bf0002) 18:37:50:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420791.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:50:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420791.41051]:eCallEstablishedEvent,Msk(bf01a6) 18:37:50:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420791.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:50:042 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:50:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420791]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420791 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420791) 18:37:50:043 CTIOS1-ctios Trace: [call.5000.2131420791] Found CallConnection(51044.0). 18:37:50:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:50:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:50:043 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:50:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420791.41051]: eCallHeldEvent,Msk(bf0126) 18:37:50:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420791.51044]: eCallHeldEvent,Msk(bf000a) 18:37:50:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420792]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420792 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41054 ConnDevID:41054 MsgID:eCallBeginEvent DvrKey:call.5000.2131420792) 18:37:50:046 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420792 18:37:50:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420792]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420792 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41054 CallngDevID:41054 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420792) 18:37:50:046 CTIOS1-ctios Trace: [call.5000.2131420792] CallConnection(41054.0) found DeviceID(41054) AgentID(). 18:37:50:046 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:50:046 CTIOS1-ctios Trace: Added CallConnection(41054.0). 18:37:50:046 CTIOS1-ctios Trace: [call.5000.2131420792]::CreateCallConnection(): CallConnection(41054.0) created successfully. 18:37:50:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420792]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420792 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420792 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41054 NewConnDevID:41054 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420792) 18:37:50:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420792]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420792 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41054 CallngDevID:41054 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420792) 18:37:50:046 CTIOS1-ctios Trace: [call.5000.2131420792] Found CallConnection(41054.0) for device 41054. 18:37:50:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420792]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420792 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420792 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41054 NewConnDevID:41054 RCallKeyDay:151314 RCallKeyCID:207229 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420792 ICMEntUniqID:icm.151314.207229 RCallKeySeq#:1) 18:37:50:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420792]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420792 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41054 AlrtgDevID: CallngDevID:41054 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420792 Trnk#:0 TrnkGrp#:0) 18:37:50:046 CTIOS1-ctios Trace: [call.5000.2131420792] Found CallConnection(41054.0) for device 41054. 18:37:50:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420792]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420792 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41054 AlrtgDevID:51023 CallngDevID:41054 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420792 Trnk#:0 TrnkGrp#:0) 18:37:50:047 CTIOS1-ctios Trace: [call.5000.2131420792] Found CallConnection(41054.0) for device 41054. 18:37:50:047 CTIOS1-ctios Trace: [call.5000.2131420792]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:50:047 CTIOS1-ctios Trace: [call.5000.2131420792] CallConnection(41054.0) found DeviceID(51023) AgentID(33632). 18:37:50:047 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:50:047 CTIOS1-ctios Trace: Added CallConnection(41054.0). 18:37:50:047 CTIOS1-ctios Trace: [call.5000.2131420792]::CreateCallConnection(): CallConnection(41054.0) created successfully. 18:37:50:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420792.41054]:eCallBeginEvent,Msk(bf0002) 18:37:50:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420792.41054]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:50:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420792.41054]:eCallDataUpdateEvent,Msk(bf0002) 18:37:50:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420792.41054]:eCallOriginatedEvent,Msk(bf0002) 18:37:50:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420792.41054]:eCallDataUpdateEvent,Msk(bf0002) 18:37:50:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420792.41054]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:50:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420792.51023]:eCallBeginEvent 18:37:50:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420792.41054]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:50:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420792.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:50:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420792]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420792 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420792 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41054 NewConnDevID:41054 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420792 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105069))) 18:37:50:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420792]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420792 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41054 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420792 Trnk#:0 TrnkGrp#:0) 18:37:50:049 CTIOS1-ctios Trace: [call.5000.2131420792] Found CallConnection(41054.0). 18:37:50:049 CTIOS1-ctios Trace: [call.5000.2131420792] Found CallConnection(41054.0). 18:37:50:049 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:50:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420792]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420792 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420792) 18:37:50:049 CTIOS1-ctios Trace: [call.5000.2131420792] Found CallConnection(51023.0). 18:37:50:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420792.41054]:eCallDataUpdateEvent,Msk(bf0002) 18:37:50:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420792.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:50:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420792.41054]:eCallEstablishedEvent,Msk(bf01a6) 18:37:50:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420792.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:50:050 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:50:050 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:50:050 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:50:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420792.41054]: eCallHeldEvent,Msk(bf0126) 18:37:50:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420792.51023]: eCallHeldEvent,Msk(bf000a) 18:37:50:074 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eNotReady) 18:37:50:086 CTIOS1-ctios Trace: >>CG:[agent.5000.33731]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10826 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51069 AGID:33731 AGInstr:51069 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33731 AGAvailStatus:1) 18:37:50:086 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33731]:eAgentStateEvent(eTalking),Msk(0) 18:37:50:086 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33731]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:50:086 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33731]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:50:086 CTIOS1-ctios Trace: >>CG:[call.5000.46855806]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855806 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51069 ConnDevID:51069 MsgID:eCallBeginEvent DvrKey:call.5000.46855806 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105069))) 18:37:50:086 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855806 18:37:50:086 CTIOS1-ctios Trace: >>CG:[call.5000.46855806]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855806 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51069 CallngDevID:51069 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855806) 18:37:50:086 CTIOS1-ctios Trace: [call.5000.46855806] CallConnection(51069.0) found DeviceID(51069) AgentID(33731). 18:37:50:086 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:50:086 CTIOS1-ctios Trace: Added CallConnection(51069.0). 18:37:50:086 CTIOS1-ctios Trace: [call.5000.46855806]::CreateCallConnection(): CallConnection(51069.0) created successfully. 18:37:50:086 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855806.51069]:eCallBeginEvent,Msk(bf0002) 18:37:50:086 CTIOS1-ctios Trace: >>CG:[agent.5000.33731]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10826 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51069 AGID:33731 AGInstr:51069 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33731 AGAvailStatus:0) 18:37:50:086 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855806.51069]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:50:086 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33731]:eAgentStateEvent(eTalking),Msk(0) 18:37:50:087 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33731]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:50:087 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33731]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:50:103 CTIOS1-ctios Trace: >>CG:[call.5000.2131420791]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420791 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420791 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41051 NewConnDevID:41051 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420791 ecc:(...)) 18:37:50:103 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420791.41051]:eCallDataUpdateEvent,Msk(bf0126) 18:37:50:103 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420791.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:50:110 CTIOS1-ctios Trace: >>CG:[call.5000.2131420792]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420792 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420792 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41054 NewConnDevID:41054 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420792 ecc:(...)) 18:37:50:110 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420792.41054]:eCallDataUpdateEvent,Msk(bf0126) 18:37:50:110 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420792.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:50:164 CTIOS1-ctios Trace: ->RCV[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4) a=48395][call.5000.46854976.42201]:eSetCallDataRequest 18:37:50:164 CTIOS1-ctios Trace: [call.5000.46854976.42201] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:50:164 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854976.42201]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:50:196 CTIOS1-ctios Trace: >>CG:[call.5000.46855526]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855526 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855526 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0526630062 CallWrpupData:BB_1218_ReferredtoCorporateHelpline ,23 NewConnDevID:42160 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855526 ecc:(...)) 18:37:50:197 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855526.0526630062]:eCallDataUpdateEvent 18:37:50:197 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855526.42160]:eCallDataUpdateEvent 18:37:50:223 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:0) 18:37:50:223 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:50:223 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:50:223 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:223 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:223 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:223 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:224 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:224 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:224 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:224 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:37:50:224 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:37:50:225 CTIOS1-ctios Trace: >>CG:[call.5000.46854976]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46854976 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46854976 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0537570028 CallWrpupData:BB_1218_Irrelevant/PrankCall ,169 NewConnDevID:42201 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46854976 ecc:(...)) 18:37:50:225 CTIOS1-ctios Trace: >>CG:[call.5000.46854976.42201]:eSetCallDataConf(UniqObjID:call.5000.46854976.42201 MsgID:eSetCallDataConf TgtCILClntID:GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)) 18:37:50:225 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854976.0537570028]:eCallDataUpdateEvent 18:37:50:226 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854976.42201]:eCallDataUpdateEvent 18:37:50:226 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854976.42201]:eCallDataUpdateEvent 18:37:50:238 CTIOS1-ctios Trace: >>CG:[call.5000.154709843]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709843 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709843 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3348205820 CallWrpupData:BB_1218_RepeatedCall/PreviousSROpenafte NewConnDevID:21008 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709843 ecc:(...)) 18:37:50:238 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709843.3348205820]:eCallDataUpdateEvent 18:37:50:239 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709843.21008]:eCallDataUpdateEvent 18:37:50:243 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eAvailable) 18:37:50:243 CTIOS1-ctios Trace: [call.5000.46855804] Found CallConnection(42028.0) for device 42028. 18:37:50:272 CTIOS1-ctios Trace: ->RCV[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4) a=48630][agent.5000.48630]:eSetAgentStateRequest(eNotReady) 18:37:50:304 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:1) 18:37:50:305 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:50:305 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:50:305 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:305 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:37:50:305 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:37:50:306 CTIOS1-ctios Trace: [call.5000.154709886] Found CallConnection(21184.0) for device 21184. 18:37:50:319 CTIOS1-ctios Trace: [call.5000.154709886] Found CallConnection(21184.0) for device 21184. 18:37:50:320 CTIOS1-ctios Trace: [call.5000.46855804] Found CallConnection(42028.0) for device 42028. 18:37:50:336 CTIOS1-ctios Trace: >>CG:[call.5000.154709886]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709886 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709886 NewConnDevIDTyp:1 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0847322188 NewConnDevID:0847322188 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709886 ecc:(...)) 18:37:50:337 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709886.0847322188]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:50:337 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709886.21184]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:50:337 CTIOS1-ctios Trace: ->RCV[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4) a=48501][agent.5000.48501]:eSetAgentStateRequest(eNotReady) 18:37:50:340 CTIOS1-ctios Trace: >>CG:[call.5000.2131420793]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420793 CallTyp:12 ConnDevIDTyp:0 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 ANI:0847322188 DNIS:81121 CallrEntrDig:81121 ConnDevID:21184 RCallKeyDay:151314 RCallKeyCID:204162 MsgID:eCallBeginEvent DvrKey:call.5000.2131420793 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429104979)) ICMEntUniqID:icm.151314.204162 RCallKeySeq#:6) 18:37:50:341 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420793 18:37:50:341 CTIOS1-ctios Trace: >>CG:[call.5000.154709886]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154709886 NumParties:1 SecDevIDTyp:0 SecCID:2131420793 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0847322188 SecDevID:21184 TfrgDevID:21184 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.154709886ConnectedParty[1]:(ConnPtyCID:154709886 ConnPtyDevIDTyp:1 ConnPtyDevID:0847322188)) 18:37:50:341 CTIOS1-ctios Trace: [call.5000.154709886] Found CallConnection(21184.0). 18:37:50:341 CTIOS1-ctios Trace: >>CG:[call.5000.2131420793]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154709886 NumParties:1 SecDevIDTyp:0 SecCID:2131420793 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0847322188 SecDevID:21184 TfrgDevID:21184 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420793ConnectedParty[1]:(ConnPtyCID:154709886 ConnPtyDevIDTyp:1 ConnPtyDevID:0847322188)) 18:37:50:341 CTIOS1-ctios Trace: [call.5000.2131420793]::FindTransferCommonDeviceID Calls [call.5000.154709886] and [call.5000.2131420793] do not appear to have a common Device. Tranferring Device [21184] is set as common device 18:37:50:341 CTIOS1-ctios Trace: [call.5000.154709886] Found CallConnection(21184.0). 18:37:50:341 CTIOS1-ctios Trace: [call.5000.154709886] Found CallConnection(21184.0). 18:37:50:341 CTIOS1-ctios Trace: Removed CallConnection(21184.0). 18:37:50:341 CTIOS1-ctios Trace: Added CallConnection(0847322188.1). 18:37:50:341 CTIOS1-ctios Trace: [call.5000.2131420793] Moved CallConnection[0847322188.1] from [call.5000.154709886] to [call.5000.2131420793]. 18:37:50:342 CTIOS1-ctios Trace: >>CG:[call.5000.2131420793]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420793 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420793 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21184 NewConnDevID:0847322188 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420793) 18:37:50:342 CTIOS1-ctios Trace: >>CG:[call.5000.2131420793]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420793 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0847322188 RelDevID:0847322188 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420793) 18:37:50:342 CTIOS1-ctios Trace: >>CG:[call.5000.2131420793]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420793 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21184 MsgID:eCallClearedEvent DvrKey:call.5000.2131420793) 18:37:50:342 CTIOS1-ctios Trace: >>CG:[call.5000.2131420793]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420793 ConnDevIDTyp:1 ConnDevID:0847322188 MsgID:eCallEndEvent DvrKey:call.5000.2131420793) 18:37:50:342 CTIOS1-ctios Trace: Removed CallConnection(0847322188.1). 18:37:50:342 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420793 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:50:342 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709886.21184]:eCallTransferredEvent,Msk(bf01a6) 18:37:50:342 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709886.21184]:eCallTransferredEvent,Msk(bf01a6) 18:37:50:342 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709886.21184]:eCallEndEvent 18:37:50:342 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709886.0847322188]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:50:343 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420793.0847322188]:eCallTransferredEvent,Msk(bf01a6) 18:37:50:343 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420793.0847322188]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:50:343 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420793.0847322188]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:50:343 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420793.0847322188]:eCallClearedEvent,Msk(3f0000) 18:37:50:343 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420793.0847322188]:eCallEndEvent 18:37:50:350 CTIOS1-ctios Trace: >>CG:[agent.5000.36354]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:591 SGID:9683 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10914 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21184 AGID:36354 AGInstr:21184 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36354 AGAvailStatus:0) 18:37:50:350 CTIOS1-ctios Trace: [agent.5000.36354]: Current Wrapup Mode = 3 18:37:50:350 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36354]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:37:50:350 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36354]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:50:351 CTIOS1-ctios Trace: >>CG:[call.5000.154709886]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709886 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.154709886) 18:37:50:351 CTIOS1-ctios Trace: [call.5000.198845363] Found CallConnection(21001.0) for device 21001. 18:37:50:351 CTIOS1-ctios Trace: [call.5000.198845363] Found CallConnection(21001.0) for device 21001. 18:37:50:368 CTIOS1-ctios Trace: >>CG:[call.5000.198845363]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845363 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21001 RelDevID:21001 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845363) 18:37:50:368 CTIOS1-ctios Trace: >>CG:[call.5000.198845363]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845363 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0412644949 RelDevID:0412644949 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845363) 18:37:50:368 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845363.0412644949]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:50:368 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845363.21001]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:50:368 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845363.0412644949]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:50:368 CTIOS1-ctios Trace: >>CG:[call.5000.198845363]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845363 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0412644949 MsgID:eCallClearedEvent DvrKey:call.5000.198845363) 18:37:50:368 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845363.21001]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:50:369 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845363.0412644949]:eCallClearedEvent,Msk(3f0000) 18:37:50:369 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845363.21001]:eCallClearedEvent,Msk(3f0000) 18:37:50:369 CTIOS1-ctios Trace: >>CG:[agent.5000.33680]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10649 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21001 AGID:33680 AGInstr:21001 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33680 AGAvailStatus:0) 18:37:50:369 CTIOS1-ctios Trace: [agent.5000.33680]: Current Wrapup Mode = 3 18:37:50:369 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33680]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:50:369 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33680]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:50:379 CTIOS1-ctios Trace: >>CG:[agent.5000.36354]:eQueryAgentStatisticsConf(IID:32371444 PrphID:5000 AGExt:21184 AGID:36354 AGInstr:21184 UniqObjID:agent.5000.36354 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:473 LogdOnTimeTdy:9396 NotRdyTimeTdy:18 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:57 HdlCallsTlkTimeTdy:8345 HdlCallsTimeTdy:8763 IncCallsHldTdy:1 IncCallsHldTimeTdy:69 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:473 LogdOnTimeSess:9396 NotRdyTimeSess:18 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:57 HdlCallsTlkTimeSess:8345 HdlCallsTimeSess:8763 IncCallsHldSess:1 IncCallsHldTimeSess:69 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:349 HdlCallsAftCallTimeTdy:349 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:50:392 CTIOS1-ctios Trace: >>CG:[agent.5000.48460]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10524 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42057 AGID:48460 AGInstr:42057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48460 AGAvailStatus:0) 18:37:50:392 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:50:392 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:392 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:392 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:392 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:392 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:393 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:393 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:402 CTIOS1-ctios Trace: [call.5000.46855457] Found CallConnection(42089.0) for device 42089. 18:37:50:408 CTIOS1-ctios Trace: [call.5000.46855457] Found CallConnection(42089.0) for device 42089. 18:37:50:408 CTIOS1-ctios Trace: >>CG:[call.5000.2131420794]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420794 CallTyp:12 ConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0998500125 DNIS:81120 CallrEntrDig:81120 ConnDevID:42089 RCallKeyDay:151314 RCallKeyCID:204370 MsgID:eCallBeginEvent DvrKey:call.5000.2131420794 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429104981)) ICMEntUniqID:icm.151314.204370 RCallKeySeq#:9) 18:37:50:408 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420794 18:37:50:409 CTIOS1-ctios Trace: >>CG:[call.5000.46855457]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855457 NumParties:1 SecDevIDTyp:0 SecCID:2131420794 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0998500125 SecDevID:42089 TfrgDevID:42089 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46855457ConnectedParty[1]:(ConnPtyCID:46855457 ConnPtyDevIDTyp:1 ConnPtyDevID:0998500125)) 18:37:50:409 CTIOS1-ctios Trace: [call.5000.46855457] Found CallConnection(42089.0). 18:37:50:409 CTIOS1-ctios Trace: >>CG:[call.5000.2131420794]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855457 NumParties:1 SecDevIDTyp:0 SecCID:2131420794 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0998500125 SecDevID:42089 TfrgDevID:42089 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420794ConnectedParty[1]:(ConnPtyCID:46855457 ConnPtyDevIDTyp:1 ConnPtyDevID:0998500125)) 18:37:50:409 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855457.42089]:eCallTransferredEvent,Msk(bf01a6) 18:37:50:409 CTIOS1-ctios Trace: [call.5000.2131420794]::FindTransferCommonDeviceID Calls [call.5000.46855457] and [call.5000.2131420794] do not appear to have a common Device. Tranferring Device [42089] is set as common device 18:37:50:409 CTIOS1-ctios Trace: [call.5000.46855457] Found CallConnection(42089.0). 18:37:50:409 CTIOS1-ctios Trace: >>CG:[call.5000.2131420794]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420794 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420794 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:42089 NewConnDevID:0998500125 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420794) 18:37:50:409 CTIOS1-ctios Trace: >>CG:[call.5000.2131420794]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420794 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0998500125 RelDevID:0998500125 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420794) 18:37:50:409 CTIOS1-ctios Trace: [call.5000.46855457] Found CallConnection(42089.0). 18:37:50:409 CTIOS1-ctios Trace: >>CG:[call.5000.2131420794]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420794 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42089 MsgID:eCallClearedEvent DvrKey:call.5000.2131420794) 18:37:50:409 CTIOS1-ctios Trace: Removed CallConnection(42089.0). 18:37:50:409 CTIOS1-ctios Trace: Added CallConnection(0998500125.1). 18:37:50:409 CTIOS1-ctios Trace: [call.5000.2131420794] Moved CallConnection[0998500125.1] from [call.5000.46855457] to [call.5000.2131420794]. 18:37:50:409 CTIOS1-ctios Trace: >>CG:[call.5000.2131420794]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420794 ConnDevIDTyp:1 ConnDevID:0998500125 MsgID:eCallEndEvent DvrKey:call.5000.2131420794) 18:37:50:409 CTIOS1-ctios Trace: >>CG:[call.5000.46855457]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855457 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0998500125 MsgID:eCallClearedEvent DvrKey:call.5000.46855457) 18:37:50:409 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855457.42089]:eCallTransferredEvent,Msk(bf01a6) 18:37:50:410 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855457.42089]:eCallEndEvent 18:37:50:410 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855457.0998500125]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:50:410 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420794.0998500125]:eCallTransferredEvent,Msk(bf01a6) 18:37:50:410 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420794.0998500125]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:50:410 CTIOS1-ctios Trace: Removed CallConnection(0998500125.1). 18:37:50:410 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420794 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:50:410 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420794.0998500125]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:50:410 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420794.0998500125]:eCallClearedEvent,Msk(3f0000) 18:37:50:410 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420794.0998500125]:eCallEndEvent 18:37:50:420 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:856 SGID:10598 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:0) 18:37:50:421 CTIOS1-ctios Trace: [agent.5000.42222]: Current Wrapup Mode = 3 18:37:50:421 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:37:50:421 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:50:421 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:50:421 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:50:421 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:50:421 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:50:421 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:50:421 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:50:427 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42243 AGID:48630 AGInstr:42243 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48630 AGAvailStatus:0) 18:37:50:427 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:50:428 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:50:428 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:428 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:428 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eSetAgentStateConf(UniqObjID:agent.5000.48630 MsgID:eSetAgentStateConf TgtCILClntID:GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)) 18:37:50:428 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:428 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:428 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:428 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:428 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:428 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eSetAgentStateConf 18:37:50:442 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eQueryAgentStatisticsConf(IID:32371445 PrphID:5000 AGExt:42089 AGID:42222 AGInstr:42089 UniqObjID:agent.5000.42222 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5920 LogdOnTimeTdy:9419 NotRdyTimeTdy:1047 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:15 HdlCallsTlkTimeTdy:2273 HdlCallsTimeTdy:2350 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:4456 LogdOnTimeSess:5785 NotRdyTimeSess:208 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:5 HdlCallsTlkTimeSess:998 HdlCallsTimeSess:1025 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:27 HdlCallsAftCallTimeTdy:77 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTi 18:37:50:443 CTIOS1-ctios Trace: ->RCV[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4) a=48734][call.5000.46855209.42618]:eSetCallDataRequest 18:37:50:443 CTIOS1-ctios Trace: [call.5000.46855209.42618] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:50:443 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855209.42618]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:50:465 CTIOS1-ctios Trace: >>CG:[call.5000.2131420791]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420791 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420791) 18:37:50:465 CTIOS1-ctios Trace: >>CG:[call.5000.2131420791]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420791 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41051 RelDevID:41051 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420791) 18:37:50:466 CTIOS1-ctios Trace: >>CG:[call.5000.2131420791]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420791 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41051 MsgID:eCallClearedEvent DvrKey:call.5000.2131420791) 18:37:50:466 CTIOS1-ctios Trace: >>CG:[call.5000.2131420791]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420791 ConnDevIDTyp:0 ConnDevID:41051 MsgID:eCallEndEvent DvrKey:call.5000.2131420791) 18:37:50:466 CTIOS1-ctios Trace: Removed CallConnection(41051.0). 18:37:50:466 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:50:466 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420791 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:50:466 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:50:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420791.41051]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:50:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420791.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:50:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420791.41051]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:50:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420791.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:50:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420791.41051]:eCallClearedEvent,Msk(3f0000) 18:37:50:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420791.51044]:eCallClearedEvent,Msk(3f0000) 18:37:50:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420791.41051]:eCallEndEvent 18:37:50:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420791.51044]:eCallEndEvent 18:37:50:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:50:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:467 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:475 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eAvailable) 18:37:50:487 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10672 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42042 AGID:48501 AGInstr:42042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48501 AGAvailStatus:0) 18:37:50:487 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:50:487 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:50:487 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:487 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eSetAgentStateConf(UniqObjID:agent.5000.48501 MsgID:eSetAgentStateConf TgtCILClntID:FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)) 18:37:50:487 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:487 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:488 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:488 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:488 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:488 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:488 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eSetAgentStateConf 18:37:50:497 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32371447 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5096 LogdOnTimeTdy:9404 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:272 LogdOnTimeSess:658 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:50:502 CTIOS1-ctios Trace: >>CG:[call.5000.46855209]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855209 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855209 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03027760971 CallWrpupData:1236_0800_789_789 EVO Activation ,112 NewConnDevID:42618 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855209 ecc:(...)) 18:37:50:503 CTIOS1-ctios Trace: >>CG:[call.5000.46855209.42618]:eSetCallDataConf(UniqObjID:call.5000.46855209.42618 MsgID:eSetCallDataConf TgtCILClntID:FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)) 18:37:50:503 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855209.03027760971]:eCallDataUpdateEvent 18:37:50:503 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855209.42618]:eCallDataUpdateEvent 18:37:50:503 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855209.42618]:eCallDataUpdateEvent 18:37:50:517 CTIOS1-ctios Trace: >>CG:[call.5000.2131420792]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420792 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420792) 18:37:50:518 CTIOS1-ctios Trace: >>CG:[call.5000.2131420792]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420792 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41054 RelDevID:41054 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420792) 18:37:50:518 CTIOS1-ctios Trace: >>CG:[call.5000.2131420792]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420792 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41054 MsgID:eCallClearedEvent DvrKey:call.5000.2131420792) 18:37:50:518 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420792.41054]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:50:518 CTIOS1-ctios Trace: >>CG:[call.5000.2131420792]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420792 ConnDevIDTyp:0 ConnDevID:41054 MsgID:eCallEndEvent DvrKey:call.5000.2131420792) 18:37:50:518 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420792.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:50:518 CTIOS1-ctios Trace: Removed CallConnection(41054.0). 18:37:50:518 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:50:518 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420792 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:50:518 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420792.41054]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:50:518 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420792.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:50:518 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420792.41054]:eCallClearedEvent,Msk(3f0000) 18:37:50:518 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420792.51023]:eCallClearedEvent,Msk(3f0000) 18:37:50:518 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420792.41054]:eCallEndEvent 18:37:50:518 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420792.51023]:eCallEndEvent 18:37:50:518 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:50:519 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:50:519 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:519 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:534 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:1) 18:37:50:534 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:50:534 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:50:534 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:534 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:37:50:534 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:534 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:534 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:534 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:535 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:535 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:535 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:37:50:546 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:591 SGID:9683 SGPri:0 MonID:0 NumNamVars:13 NumNamArrs:4 MRDID:1 AGInstr:21165 ANI:2134541370 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:204973 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.204973 RCallKeySeq#:1 CallTypIDTag:5260 PreCallIIDTag:7987418) 18:37:50:547 CTIOS1-ctios Trace: <-SND[FB7-222-FAD4-3588-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:50:550 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32371449 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5930 LogdOnTimeTdy:9309 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5930 LogdOnTimeSess:9309 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:50:557 CTIOS1-ctios Trace: ->RCV[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4) a=48514][agent.5000.48514]:eSetAgentStateRequest(eAvailable) 18:37:50:577 CTIOS1-ctios Trace: >>CG:[agent.5000.36176]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9615 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21165 AGID:36176 AGInstr:21165 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36176 AGAvailStatus:0) 18:37:50:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36176]:eAgentStateEvent(eReserved),Msk(0) 18:37:50:577 CTIOS1-ctios Trace: <-SND[FB7-222-FAD4-3588-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36176]:eAgentStateEvent(eReserved),Msk(0) 18:37:50:578 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36176]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:50:589 CTIOS1-ctios Trace: ->RCV[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4) a=48456][agent.5000.48456]:eSetAgentStateRequest(eNotReady) 18:37:50:596 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eNotReady) 18:37:50:616 CTIOS1-ctios Trace: >>CG:[call.5000.46855716]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855716 ConnDevIDTyp:0 ConnDevID:42121 MsgID:eCallEndEvent DvrKey:call.5000.46855716) 18:37:50:616 CTIOS1-ctios Trace: Removed CallConnection(0554442074.1). 18:37:50:616 CTIOS1-ctios Trace: Removed CallConnection(42121.0). 18:37:50:616 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855716 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:50:616 CTIOS1-ctios Trace: >>CG:[agent.5000.48514]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10685 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42121 AGID:48514 AGInstr:42121 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48514 AGAvailStatus:1) 18:37:50:616 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855716.0554442074]:eCallEndEvent 18:37:50:616 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855716.42121]:eCallEndEvent 18:37:50:616 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855716.42121]:eCallEndEvent 18:37:50:616 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:50:616 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:50:616 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:616 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:616 CTIOS1-ctios Trace: >>CG:[agent.5000.48514]:eSetAgentStateConf(UniqObjID:agent.5000.48514 MsgID:eSetAgentStateConf TgtCILClntID:FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)) 18:37:50:616 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:617 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:617 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:617 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:617 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:617 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:eSetAgentStateConf 18:37:50:635 CTIOS1-ctios Trace: >>CG:[call.5000.198845488]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845488 CallTyp:2 ConnDevIDTyp:1 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 ANI:2134541370 DNIS:21165 Dialed#:45433 ConnDevID:2134541370 RCallKeyDay:151314 RCallKeyCID:204973 MsgID:eCallBeginEvent DvrKey:call.5000.198845488 ecc:(...) ICMEntUniqID:icm.151314.204973 RCallKeySeq#:2) 18:37:50:635 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845488 18:37:50:635 CTIOS1-ctios Trace: >>CG:[call.5000.198845488]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845488 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2134541370 AlrtgDevID:(null) CallngDevID:2134541370 CalldDevID:21165 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845488 Trnk#:0 TrnkGrp#:0) 18:37:50:635 CTIOS1-ctios Trace: [call.5000.198845488]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 2134541370. 18:37:50:635 CTIOS1-ctios Trace: CallConnection(2134541370.1) created AgentObject (Device) for DeviceID(2134541370). 18:37:50:635 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:50:635 CTIOS1-ctios Trace: Added CallConnection(2134541370.1). 18:37:50:635 CTIOS1-ctios Trace: [call.5000.198845488]::CreateCallConnection(): CallConnection(2134541370.1) created successfully. 18:37:50:636 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845488.2134541370]:eCallBeginEvent 18:37:50:636 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845488.2134541370]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:50:636 CTIOS1-ctios Trace: >>CG:[call.5000.198845488]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845488 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:591 SGID:9683 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2134541370 AlrtgDevID:21165 CallngDevID:2134541370 CalldDevID:21165 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845488 Trnk#:0 TrnkGrp#:0) 18:37:50:636 CTIOS1-ctios Trace: [call.5000.198845488] Found CallConnection(2134541370.1) for device 2134541370. 18:37:50:636 CTIOS1-ctios Trace: [call.5000.198845488]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21165. 18:37:50:636 CTIOS1-ctios Trace: [call.5000.198845488] CallConnection(2134541370.1) found DeviceID(21165) AgentID(36176). 18:37:50:636 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:50:636 CTIOS1-ctios Trace: Added CallConnection(2134541370.1). 18:37:50:636 CTIOS1-ctios Trace: [call.5000.198845488]::CreateCallConnection(): CallConnection(2134541370.1) created successfully. 18:37:50:636 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845488.21165]:eCallBeginEvent 18:37:50:636 CTIOS1-ctios Trace: <-SND[FB7-222-FAD4-3588-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845488.21165]:eCallBeginEvent 18:37:50:636 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845488.2134541370]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:50:636 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845488.21165]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:50:636 CTIOS1-ctios Trace: <-SND[FB7-222-FAD4-3588-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845488.21165]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:50:644 CTIOS1-ctios Trace: >>CG:[agent.5000.48460]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10524 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42057 AGID:48460 AGInstr:42057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48460 AGAvailStatus:1) 18:37:50:644 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:50:644 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:644 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:644 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:644 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:645 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:645 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:645 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:645 CTIOS1-ctios Trace: >>CG:[agent.5000.36363]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:503 SGID:5038 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10954 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21112 AGID:36363 AGInstr:21112 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36363 AGAvailStatus:0) 18:37:50:645 CTIOS1-ctios Trace: >>CG:[call.5000.198845487]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845487 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845487 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0254552084 NewConnDevID:0254552084 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845487 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105070))) 18:37:50:645 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36363]:eAgentStateEvent(eTalking),Msk(0) 18:37:50:645 CTIOS1-ctios Trace: <-SND[F-B3-5912-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36363]:eAgentStateEvent(eTalking),Msk(0) 18:37:50:645 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36363]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:50:645 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845487.0254552084]:eCallDataUpdateEvent,Msk(bf0002) 18:37:50:645 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845487.21112]:eCallDataUpdateEvent,Msk(3f0001) 18:37:50:646 CTIOS1-ctios Trace: <-SND[F-B3-5912-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845487.21112]:eCallDataUpdateEvent,Msk(3f0001) 18:37:50:646 CTIOS1-ctios Trace: >>CG:[call.5000.198845487]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845487 ConnDevIDTyp:0 SVC#:403 SVCID:5029 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:503 SGID:5038 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21112 CallngDevID:0254552084 CalldDevID:21112 LstRedirDevID:(null) AnsDevID:21112 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845487 Trnk#:0 TrnkGrp#:0) 18:37:50:646 CTIOS1-ctios Trace: [call.5000.198845487] Found CallConnection(0254552084.1). 18:37:50:646 CTIOS1-ctios Trace: [call.5000.198845487] Found CallConnection(0254552084.1). 18:37:50:646 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845487.0254552084]:eCallEstablishedEvent,Msk(bf01a6) 18:37:50:646 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845487.21112]:eCallEstablishedEvent,Msk(bf01a6) 18:37:50:646 CTIOS1-ctios Trace: <-SND[F-B3-5912-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845487.21112]:eCallEstablishedEvent,Msk(bf01a6) 18:37:50:647 CTIOS1-ctios Trace: >>CG:[agent.5000.48514]:eQueryAgentStatisticsConf(IID:32371453 PrphID:5000 AGExt:42121 AGID:48514 AGInstr:42121 UniqObjID:agent.5000.48514 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1112 LogdOnTimeTdy:6043 NotRdyTimeTdy:11 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:36 HdlCallsTlkTimeTdy:4772 HdlCallsTimeTdy:4883 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1112 LogdOnTimeSess:6043 NotRdyTimeSess:11 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:36 HdlCallsTlkTimeSess:4772 HdlCallsTimeSess:4883 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:111 HdlCallsAftCallTimeTdy:111 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:50:647 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:eOnNewAgentStatisticsEvent 18:37:50:712 CTIOS1-ctios Trace: ->RCV[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4) a=48630][agent.5000.48630]:eSetAgentStateRequest(eAvailable) 18:37:50:739 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10520 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42253 AGID:48456 AGInstr:42253 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48456 AGAvailStatus:0) 18:37:50:739 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:50:739 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:50:739 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:739 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:739 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:739 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eSetAgentStateConf(UniqObjID:agent.5000.48456 MsgID:eSetAgentStateConf TgtCILClntID:GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)) 18:37:50:739 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:739 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:739 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:740 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:740 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eSetAgentStateConf 18:37:50:745 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:0) 18:37:50:745 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:50:745 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:50:745 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:50:747 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:37:50:748 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:37:50:771 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42243 AGID:48630 AGInstr:42243 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48630 AGAvailStatus:1) 18:37:50:771 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:50:771 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:50:771 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:772 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eSetAgentStateConf(UniqObjID:agent.5000.48630 MsgID:eSetAgentStateConf TgtCILClntID:GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)) 18:37:50:772 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:772 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:772 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:772 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:772 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:772 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:772 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eSetAgentStateConf 18:37:50:878 CTIOS1-ctios Trace: ->RCV[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4) a=48456][agent.5000.48456]:eSetAgentStateRequest(eAvailable) 18:37:50:902 CTIOS1-ctios Trace: >>CG:[call.5000.46854909.42101]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.46854909.42101 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:FM2-90-75EF-5928-dotNET_Sess(31914638)_EvtThd(4)) 18:37:50:902 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.46854909.42101]. 18:37:50:938 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10520 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42253 AGID:48456 AGInstr:42253 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48456 AGAvailStatus:1) 18:37:50:938 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:50:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:50:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:939 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:939 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:939 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:939 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:939 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:50:939 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eSetAgentStateConf(UniqObjID:agent.5000.48456 MsgID:eSetAgentStateConf TgtCILClntID:GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)) 18:37:50:939 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eSetAgentStateConf 18:37:51:005 CTIOS1-ctios Trace: ->RCV[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4) a=48501][agent.5000.48501]:eSetAgentStateRequest(eAvailable) 18:37:51:065 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10672 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42042 AGID:48501 AGInstr:42042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48501 AGAvailStatus:1) 18:37:51:065 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:51:065 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:51:065 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:065 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:065 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:065 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:065 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:066 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:066 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:066 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eSetAgentStateConf(UniqObjID:agent.5000.48501 MsgID:eSetAgentStateConf TgtCILClntID:FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)) 18:37:51:066 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eSetAgentStateConf 18:37:51:092 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eAvailable) 18:37:51:152 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:1) 18:37:51:152 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:51:153 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:51:153 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:153 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:37:51:154 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:37:51:193 CTIOS1-ctios Trace: [call.5000.198845487] Found CallConnection(21112.0) for device 21112. 18:37:51:208 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:37:51:208 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:51:208 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:51:234 CTIOS1-ctios Trace: [call.5000.198845487] Found CallConnection(21112.0) for device 21112. 18:37:51:283 CTIOS1-ctios Trace: ->RCV[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4) a=48395][agent.5000.48395]:eSetAgentStateRequest(eAvailable) 18:37:51:343 CTIOS1-ctios Trace: >>CG:[call.5000.46854976]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46854976 ConnDevIDTyp:0 ConnDevID:42201 MsgID:eCallEndEvent DvrKey:call.5000.46854976) 18:37:51:343 CTIOS1-ctios Trace: Removed CallConnection(0537570028.1). 18:37:51:343 CTIOS1-ctios Trace: Removed CallConnection(42201.0). 18:37:51:343 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46854976 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:51:343 CTIOS1-ctios Trace: >>CG:[agent.5000.48395]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10413 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42201 AGID:48395 AGInstr:42201 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48395 AGAvailStatus:1) 18:37:51:343 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854976.0537570028]:eCallEndEvent 18:37:51:343 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854976.42201]:eCallEndEvent 18:37:51:343 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854976.42201]:eCallEndEvent 18:37:51:343 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:51:343 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:51:344 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:344 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:344 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:344 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:344 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:344 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:344 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:344 CTIOS1-ctios Trace: >>CG:[agent.5000.48395]:eSetAgentStateConf(UniqObjID:agent.5000.48395 MsgID:eSetAgentStateConf TgtCILClntID:GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)) 18:37:51:345 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:eSetAgentStateConf 18:37:51:374 CTIOS1-ctios Trace: >>CG:[agent.5000.48395]:eQueryAgentStatisticsConf(IID:32371459 PrphID:5000 AGExt:42201 AGID:48395 AGInstr:42201 UniqObjID:agent.5000.48395 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2274 LogdOnTimeTdy:5732 NotRdyTimeTdy:1659 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:17 HdlCallsTlkTimeTdy:1688 HdlCallsTimeTdy:1780 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2274 LogdOnTimeSess:5732 NotRdyTimeSess:1659 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:17 HdlCallsTlkTimeSess:1688 HdlCallsTimeSess:1780 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:92 HdlCallsAftCallTimeTdy:92 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:37:51:374 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:eOnNewAgentStatisticsEvent 18:37:51:380 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845487.21112]:eSetCallDataRequest 18:37:51:386 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:0) 18:37:51:386 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:51:386 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:51:386 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:51:386 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:51:386 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:51:387 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:51:387 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:51:387 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:51:394 CTIOS1-ctios Trace: >>CG:[agent.5000.48460]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10524 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42057 AGID:48460 AGInstr:42057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48460 AGAvailStatus:0) 18:37:51:394 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:51:394 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:51:394 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:51:395 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:51:395 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:51:395 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:51:395 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:51:395 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:51:439 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:37:51:439 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:51:439 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:445 CTIOS1-ctios Trace: >>CG:[call.5000.198845487.21112]:eSetCallDataConf(UniqObjID:call.5000.198845487.21112 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:51:642 CTIOS1-ctios Trace: >>CG:[agent.5000.36176]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:591 SGID:9683 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9615 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21165 AGID:36176 AGInstr:21165 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36176 AGAvailStatus:0) 18:37:51:642 CTIOS1-ctios Trace: >>CG:[call.5000.198845488]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845488 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845488 NewConnDevIDTyp:1 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2134541370 NewConnDevID:2134541370 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845488 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105071))) 18:37:51:642 CTIOS1-ctios Trace: >>CG:[call.5000.198845488]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845488 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:591 SGID:9683 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21165 CallngDevID:2134541370 CalldDevID:21165 LstRedirDevID:(null) AnsDevID:21165 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845488 Trnk#:0 TrnkGrp#:0) 18:37:51:643 CTIOS1-ctios Trace: [call.5000.198845488] Found CallConnection(2134541370.1). 18:37:51:643 CTIOS1-ctios Trace: [call.5000.198845488] Found CallConnection(2134541370.1). 18:37:51:643 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36176]:eAgentStateEvent(eTalking),Msk(0) 18:37:51:643 CTIOS1-ctios Trace: <-SND[FB7-222-FAD4-3588-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36176]:eAgentStateEvent(eTalking),Msk(0) 18:37:51:643 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36176]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:51:643 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845488.2134541370]:eCallDataUpdateEvent,Msk(bf0002) 18:37:51:643 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845488.21165]:eCallDataUpdateEvent,Msk(3f0001) 18:37:51:643 CTIOS1-ctios Trace: <-SND[FB7-222-FAD4-3588-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845488.21165]:eCallDataUpdateEvent,Msk(3f0001) 18:37:51:643 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845488.2134541370]:eCallEstablishedEvent,Msk(bf01a6) 18:37:51:643 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845488.21165]:eCallEstablishedEvent,Msk(bf01a6) 18:37:51:643 CTIOS1-ctios Trace: <-SND[FB7-222-FAD4-3588-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845488.21165]:eCallEstablishedEvent,Msk(bf01a6) 18:37:51:688 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:37:51:688 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:51:689 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:689 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:689 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:689 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:689 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:689 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:689 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:716 CTIOS1-ctios Trace: ->RCV[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4) a=42229][agent.5000.42229]:eSetAgentStateRequest(eNotReady) 18:37:51:793 CTIOS1-ctios Trace: ->RCV[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4) a=48520][call.5000.46855769.42511]:eSingleStepTransferRequest 18:37:51:801 CTIOS1-ctios Trace: [call.5000.46854744] Found CallConnection(42141.0) for device 42141. 18:37:51:801 CTIOS1-ctios Trace: [call.5000.46854744] Found CallConnection(42141.0) for device 42141. 18:37:51:802 CTIOS1-ctios Trace: >>CG:[call.5000.46854744]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854744 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42141 RelDevID:42141 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854744) 18:37:51:802 CTIOS1-ctios Trace: >>CG:[call.5000.46854744]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854744 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:04236277981 RelDevID:04236277981 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854744) 18:37:51:802 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854744.04236277981]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:51:802 CTIOS1-ctios Trace: >>CG:[call.5000.46854744]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854744 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:04236277981 MsgID:eCallClearedEvent DvrKey:call.5000.46854744) 18:37:51:802 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854744.42141]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:51:802 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854744.04236277981]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:51:802 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854744.42141]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:51:802 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854744.04236277981]:eCallClearedEvent,Msk(3f0000) 18:37:51:802 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854744.42141]:eCallClearedEvent,Msk(3f0000) 18:37:51:806 CTIOS1-ctios Trace: >>CG:[agent.5000.48714]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11023 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42141 AGID:48714 AGInstr:42141 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48714 AGAvailStatus:0) 18:37:51:806 CTIOS1-ctios Trace: [agent.5000.48714]: Current Wrapup Mode = 3 18:37:51:806 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48714]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:51:806 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48714]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:51:806 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48714]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:51:806 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48714]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:51:806 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48714]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:51:806 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48714]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:51:806 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48714]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:51:806 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48714]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:51:866 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8612 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42067 AGID:42229 AGInstr:42067 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42229 AGAvailStatus:0) 18:37:51:866 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:51:866 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:51:866 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:51:866 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:51:866 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eSetAgentStateConf(UniqObjID:agent.5000.42229 MsgID:eSetAgentStateConf TgtCILClntID:FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)) 18:37:51:866 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:51:866 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:51:867 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:51:867 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:51:867 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:51:867 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eSetAgentStateConf 18:37:51:879 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207235 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207235 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990887) 18:37:51:879 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207236 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207236 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990888) 18:37:51:884 CTIOS1-ctios Trace: >>CG:[agent.5000.48460]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10524 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42057 AGID:48460 AGInstr:42057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48460 AGAvailStatus:1) 18:37:51:885 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:51:885 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:885 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:885 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:885 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:885 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:885 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:886 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:51:908 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:51:908 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:51:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:51:909 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:51:909 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:51:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:51:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:51:909 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:51:934 CTIOS1-ctios Trace: [call.5000.46855769] Found CallConnection(42511.0) for device 42511. 18:37:51:934 CTIOS1-ctios Trace: [call.5000.46855769] Found CallConnection(42511.0) for device 42511. 18:37:51:936 CTIOS1-ctios Trace: >>CG:[call.5000.2131420795]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420795 CallTyp:12 ConnDevIDTyp:0 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 ANI:0998503753 DNIS:81145 CallrEntrDig:81145 ConnDevID:42511 RCallKeyDay:151314 RCallKeyCID:206993 MsgID:eCallBeginEvent DvrKey:call.5000.2131420795 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105054)) ICMEntUniqID:icm.151314.206993 RCallKeySeq#:3) 18:37:51:936 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420795 18:37:51:936 CTIOS1-ctios Trace: >>CG:[call.5000.46855769]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855769 NumParties:1 SecDevIDTyp:0 SecCID:2131420795 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0998503753 SecDevID:42511 TfrgDevID:42511 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46855769ConnectedParty[1]:(ConnPtyCID:46855769 ConnPtyDevIDTyp:1 ConnPtyDevID:0998503753)) 18:37:51:936 CTIOS1-ctios Trace: [call.5000.46855769] Found CallConnection(42511.0). 18:37:51:936 CTIOS1-ctios Trace: >>CG:[call.5000.2131420795]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855769 NumParties:1 SecDevIDTyp:0 SecCID:2131420795 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0998503753 SecDevID:42511 TfrgDevID:42511 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420795ConnectedParty[1]:(ConnPtyCID:46855769 ConnPtyDevIDTyp:1 ConnPtyDevID:0998503753)) 18:37:51:936 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855769.42511]:eCallTransferredEvent,Msk(bf01a6) 18:37:51:936 CTIOS1-ctios Trace: [call.5000.2131420795]::FindTransferCommonDeviceID Calls [call.5000.46855769] and [call.5000.2131420795] do not appear to have a common Device. Tranferring Device [42511] is set as common device 18:37:51:936 CTIOS1-ctios Trace: [call.5000.46855769] Found CallConnection(42511.0). 18:37:51:936 CTIOS1-ctios Trace: >>CG:[call.5000.2131420795]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420795 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420795 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:42511 NewConnDevID:0998503753 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420795) 18:37:51:936 CTIOS1-ctios Trace: >>CG:[call.5000.2131420795]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420795 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0998503753 RelDevID:0998503753 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420795) 18:37:51:937 CTIOS1-ctios Trace: >>CG:[call.5000.2131420795]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420795 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42511 MsgID:eCallClearedEvent DvrKey:call.5000.2131420795) 18:37:51:937 CTIOS1-ctios Trace: >>CG:[call.5000.2131420795]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420795 ConnDevIDTyp:1 ConnDevID:0998503753 MsgID:eCallEndEvent DvrKey:call.5000.2131420795) 18:37:51:937 CTIOS1-ctios Trace: >>CG:[call.5000.46855769]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855769 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0998503753 MsgID:eCallClearedEvent DvrKey:call.5000.46855769) 18:37:51:937 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855769.42511]:eCallTransferredEvent,Msk(bf01a6) 18:37:51:937 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855769.42511]:eCallTransferredEvent,Msk(bf01a6) 18:37:51:937 CTIOS1-ctios Trace: [call.5000.46855769] Found CallConnection(42511.0). 18:37:51:937 CTIOS1-ctios Trace: Removed CallConnection(42511.0). 18:37:51:937 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855769.42511]:eCallTransferredEvent,Msk(bf01a6) 18:37:51:937 CTIOS1-ctios Trace: Added CallConnection(0998503753.1). 18:37:51:937 CTIOS1-ctios Trace: [call.5000.2131420795] Moved CallConnection[0998503753.1] from [call.5000.46855769] to [call.5000.2131420795]. 18:37:51:937 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855769.42511]:eCallEndEvent 18:37:51:937 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855769.42511]:eCallEndEvent 18:37:51:937 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855769.0998503753]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:51:937 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420795.0998503753]:eCallTransferredEvent,Msk(bf01a6) 18:37:51:937 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420795.0998503753]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:51:937 CTIOS1-ctios Trace: Removed CallConnection(0998503753.1). 18:37:51:937 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420795.0998503753]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:51:937 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420795 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:51:937 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420795.0998503753]:eCallClearedEvent,Msk(3f0000) 18:37:51:937 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420795.0998503753]:eCallEndEvent 18:37:51:939 CTIOS1-ctios Trace: >>CG:[agent.5000.48520]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10691 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42511 AGID:48520 AGInstr:42511 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48520 AGAvailStatus:0) 18:37:51:939 CTIOS1-ctios Trace: [agent.5000.48520]: Current Wrapup Mode = 3 18:37:51:939 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48520]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:37:51:939 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:37:51:939 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:51:939 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:51:939 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:51:939 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:51:940 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:51:940 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:51:940 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:51:940 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48520]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:51:940 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:51:969 CTIOS1-ctios Trace: >>CG:[agent.5000.48520]:eQueryAgentStatisticsConf(IID:32371463 PrphID:5000 AGExt:42511 AGID:48520 AGInstr:42511 UniqObjID:agent.5000.48520 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:106 LogdOnTimeTdy:5210 NotRdyTimeTdy:1 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:39 HdlCallsTlkTimeTdy:5461 HdlCallsTimeTdy:5872 IncCallsHldTdy:3 IncCallsHldTimeTdy:196 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:106 LogdOnTimeSess:5210 NotRdyTimeSess:1 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:33 HdlCallsTlkTimeSess:4688 HdlCallsTimeSess:5049 IncCallsHldSess:3 IncCallsHldTimeSess:196 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:165 HdlCallsAftCallTimeTdy:215 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:51:969 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48520]:eOnNewAgentStatisticsEvent 18:37:52:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420796]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420796 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41079 ConnDevID:41079 MsgID:eCallBeginEvent DvrKey:call.5000.2131420796) 18:37:52:036 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420796 18:37:52:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420796]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420796 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41079 CallngDevID:41079 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420796) 18:37:52:037 CTIOS1-ctios Trace: [call.5000.2131420796] CallConnection(41079.0) found DeviceID(41079) AgentID(). 18:37:52:037 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:52:037 CTIOS1-ctios Trace: Added CallConnection(41079.0). 18:37:52:037 CTIOS1-ctios Trace: [call.5000.2131420796]::CreateCallConnection(): CallConnection(41079.0) created successfully. 18:37:52:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420796.41079]:eCallBeginEvent,Msk(bf0002) 18:37:52:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420796.41079]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:52:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420796]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420796 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420796 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41079 NewConnDevID:41079 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420796) 18:37:52:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420796]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420796 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41079 CallngDevID:41079 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420796) 18:37:52:037 CTIOS1-ctios Trace: [call.5000.2131420796] Found CallConnection(41079.0) for device 41079. 18:37:52:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420796]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420796 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420796 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41079 NewConnDevID:41079 RCallKeyDay:151314 RCallKeyCID:207235 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420796 ICMEntUniqID:icm.151314.207235 RCallKeySeq#:1) 18:37:52:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420796]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420796 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41079 AlrtgDevID: CallngDevID:41079 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420796 Trnk#:0 TrnkGrp#:0) 18:37:52:038 CTIOS1-ctios Trace: [call.5000.2131420796] Found CallConnection(41079.0) for device 41079. 18:37:52:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420796]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420796 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41079 AlrtgDevID:51044 CallngDevID:41079 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420796 Trnk#:0 TrnkGrp#:0) 18:37:52:038 CTIOS1-ctios Trace: [call.5000.2131420796] Found CallConnection(41079.0) for device 41079. 18:37:52:038 CTIOS1-ctios Trace: [call.5000.2131420796]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:52:038 CTIOS1-ctios Trace: [call.5000.2131420796] CallConnection(41079.0) found DeviceID(51044) AgentID(05230). 18:37:52:038 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:52:038 CTIOS1-ctios Trace: Added CallConnection(41079.0). 18:37:52:038 CTIOS1-ctios Trace: [call.5000.2131420796]::CreateCallConnection(): CallConnection(41079.0) created successfully. 18:37:52:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420796]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420796 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420796 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41079 NewConnDevID:41079 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420796 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105071))) 18:37:52:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420796]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420796 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41079 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420796 Trnk#:0 TrnkGrp#:0) 18:37:52:039 CTIOS1-ctios Trace: [call.5000.2131420796] Found CallConnection(41079.0). 18:37:52:039 CTIOS1-ctios Trace: [call.5000.2131420796] Found CallConnection(41079.0). 18:37:52:039 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:52:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420796.41079]:eCallDataUpdateEvent,Msk(bf0002) 18:37:52:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420796]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420796 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420796) 18:37:52:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420796.41079]:eCallOriginatedEvent,Msk(bf0002) 18:37:52:039 CTIOS1-ctios Trace: [call.5000.2131420796] Found CallConnection(51044.0). 18:37:52:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420796.41079]:eCallDataUpdateEvent,Msk(bf0002) 18:37:52:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420796.41079]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:52:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420796.51044]:eCallBeginEvent 18:37:52:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420796.41079]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:52:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420796.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:52:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420796.41079]:eCallDataUpdateEvent,Msk(bf0002) 18:37:52:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420796.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:52:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420796.41079]:eCallEstablishedEvent,Msk(bf01a6) 18:37:52:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420796.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:52:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:52:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420797]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420797 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41080 ConnDevID:41080 MsgID:eCallBeginEvent DvrKey:call.5000.2131420797) 18:37:52:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:040 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420797 18:37:52:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420797]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420797 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41080 CallngDevID:41080 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420797) 18:37:52:040 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:040 CTIOS1-ctios Trace: [call.5000.2131420797] CallConnection(41080.0) found DeviceID(41080) AgentID(). 18:37:52:040 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:52:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420796.41079]: eCallHeldEvent,Msk(bf0126) 18:37:52:040 CTIOS1-ctios Trace: Added CallConnection(41080.0). 18:37:52:040 CTIOS1-ctios Trace: [call.5000.2131420797]::CreateCallConnection(): CallConnection(41080.0) created successfully. 18:37:52:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420796.51044]: eCallHeldEvent,Msk(bf000a) 18:37:52:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420797.41080]:eCallBeginEvent,Msk(bf0002) 18:37:52:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420797]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420797 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420797 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41080 NewConnDevID:41080 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420797) 18:37:52:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420797]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420797 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41080 CallngDevID:41080 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420797) 18:37:52:041 CTIOS1-ctios Trace: [call.5000.2131420797] Found CallConnection(41080.0) for device 41080. 18:37:52:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420797.41080]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:52:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420797.41080]:eCallDataUpdateEvent,Msk(bf0002) 18:37:52:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420797.41080]:eCallOriginatedEvent,Msk(bf0002) 18:37:52:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420797]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420797 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420797 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41080 NewConnDevID:41080 RCallKeyDay:151314 RCallKeyCID:207236 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420797 ICMEntUniqID:icm.151314.207236 RCallKeySeq#:1) 18:37:52:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420797.41080]:eCallDataUpdateEvent,Msk(bf0002) 18:37:52:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420797]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420797 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41080 AlrtgDevID: CallngDevID:41080 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420797 Trnk#:0 TrnkGrp#:0) 18:37:52:042 CTIOS1-ctios Trace: [call.5000.2131420797] Found CallConnection(41080.0) for device 41080. 18:37:52:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420797]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420797 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41080 AlrtgDevID:51023 CallngDevID:41080 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420797 Trnk#:0 TrnkGrp#:0) 18:37:52:042 CTIOS1-ctios Trace: [call.5000.2131420797] Found CallConnection(41080.0) for device 41080. 18:37:52:042 CTIOS1-ctios Trace: [call.5000.2131420797]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:52:042 CTIOS1-ctios Trace: [call.5000.2131420797] CallConnection(41080.0) found DeviceID(51023) AgentID(33632). 18:37:52:042 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:52:042 CTIOS1-ctios Trace: Added CallConnection(41080.0). 18:37:52:042 CTIOS1-ctios Trace: [call.5000.2131420797]::CreateCallConnection(): CallConnection(41080.0) created successfully. 18:37:52:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420797]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420797 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420797 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41080 NewConnDevID:41080 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420797 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105071))) 18:37:52:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420797.41080]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:52:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420797.51023]:eCallBeginEvent 18:37:52:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420797.41080]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:52:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420797.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:52:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420797]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420797 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41080 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420797 Trnk#:0 TrnkGrp#:0) 18:37:52:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420797.41080]:eCallDataUpdateEvent,Msk(bf0002) 18:37:52:043 CTIOS1-ctios Trace: [call.5000.2131420797] Found CallConnection(41080.0). 18:37:52:043 CTIOS1-ctios Trace: [call.5000.2131420797] Found CallConnection(41080.0). 18:37:52:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420797.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:52:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420797.41080]:eCallEstablishedEvent,Msk(bf01a6) 18:37:52:043 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:52:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420797.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:52:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:52:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420797]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420797 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420797) 18:37:52:043 CTIOS1-ctios Trace: [call.5000.2131420797] Found CallConnection(51023.0). 18:37:52:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:043 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420797.41080]: eCallHeldEvent,Msk(bf0126) 18:37:52:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420797.51023]: eCallHeldEvent,Msk(bf000a) 18:37:52:060 CTIOS1-ctios Trace: ->RCV[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4) a=42229][agent.5000.42229]:eSetAgentStateRequest(eAvailable) 18:37:52:095 CTIOS1-ctios Trace: >>CG:[call.5000.46855526]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855526 ConnDevIDTyp:0 ConnDevID:42160 MsgID:eCallEndEvent DvrKey:call.5000.46855526) 18:37:52:095 CTIOS1-ctios Trace: Removed CallConnection(0526630062.1). 18:37:52:095 CTIOS1-ctios Trace: Removed CallConnection(42160.0). 18:37:52:095 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855526 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:52:095 CTIOS1-ctios Trace: >>CG:[agent.5000.48278]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10246 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42160 AGID:48278 AGInstr:42160 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48278 AGAvailStatus:1) 18:37:52:095 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855526.0526630062]:eCallEndEvent 18:37:52:095 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855526.42160]:eCallEndEvent 18:37:52:095 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48278]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:52:095 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48278]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:095 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48278]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:096 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48278]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:096 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48278]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:096 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48278]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:096 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48278]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:096 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48278]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:104 CTIOS1-ctios Trace: >>CG:[call.5000.2131420796]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420796 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420796 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41079 NewConnDevID:41079 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420796 ecc:(...)) 18:37:52:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420796.41079]:eCallDataUpdateEvent,Msk(bf0126) 18:37:52:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420796.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:52:106 CTIOS1-ctios Trace: >>CG:[call.5000.2131420797]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420797 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420797 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41080 NewConnDevID:41080 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420797 ecc:(...)) 18:37:52:106 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420797.41080]:eCallDataUpdateEvent,Msk(bf0126) 18:37:52:106 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420797.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:52:114 CTIOS1-ctios Trace: >>CG:[call.5000.46855579]:eCallFailedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855579 ConnDevIDTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 FailDevTyp:0 MonID:0 ConnDevID:51064 CalldDevID:(null) FailDevID:51064 MsgID:eCallFailedEvent DvrKey:call.5000.46855579) 18:37:52:114 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855579.51064]:eCallFailedEvent,Msk(bc0002) 18:37:52:114 CTIOS1-ctios Trace: <-SND[GF-A4-E305-73-1468-4556][call.5000.46855579.51064]:eCallFailedEvent,Msk(bc0002) 18:37:52:120 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8612 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42067 AGID:42229 AGInstr:42067 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42229 AGAvailStatus:1) 18:37:52:120 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:52:121 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:52:121 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:121 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:121 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:121 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:121 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:121 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:121 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eSetAgentStateConf(UniqObjID:agent.5000.42229 MsgID:eSetAgentStateConf TgtCILClntID:FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)) 18:37:52:121 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:121 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eSetAgentStateConf 18:37:52:126 CTIOS1-ctios Trace: >>CG:[agent.5000.48278]:eQueryAgentStatisticsConf(IID:32371465 PrphID:5000 AGExt:42160 AGID:48278 AGInstr:42160 UniqObjID:agent.5000.48278 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:646 LogdOnTimeTdy:6108 NotRdyTimeTdy:2 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:26 HdlCallsTlkTimeTdy:5198 HdlCallsTimeTdy:5433 IncCallsHldTdy:2 IncCallsHldTimeTdy:108 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:646 LogdOnTimeSess:6108 NotRdyTimeSess:2 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:26 HdlCallsTlkTimeSess:5198 HdlCallsTimeSess:5433 IncCallsHldSess:2 IncCallsHldTimeSess:108 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:127 HdlCallsAftCallTimeTdy:127 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:52:241 CTIOS1-ctios Trace: [call.5000.198845488] Found CallConnection(21165.0) for device 21165. 18:37:52:254 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:37:52:254 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:37:52:254 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:254 CTIOS1-ctios Trace: >>CG:[call.5000.46855809]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855809 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46855809 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105071))) 18:37:52:254 CTIOS1-ctios Trace: >>CG:[call.5000.46855809]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855809 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855809) 18:37:52:254 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855809 18:37:52:255 CTIOS1-ctios Trace: [call.5000.46855809] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:37:52:255 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:52:255 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:255 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:37:52:255 CTIOS1-ctios Trace: [call.5000.46855809]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:37:52:255 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:255 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:255 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:255 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:255 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:255 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855809.42062]:eCallBeginEvent,Msk(bf0002) 18:37:52:255 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855809.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:52:255 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:37:52:255 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:37:52:256 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:256 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:256 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:256 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:256 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:256 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:256 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:319 CTIOS1-ctios Trace: [call.5000.198845488] Found CallConnection(21165.0) for device 21165. 18:37:52:329 CTIOS1-ctios Trace: ->RCV[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4) a=6325][call.5000.154709844.21015]:eClearConnectionRequest 18:37:52:336 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:343 SVCID:8872 SG#:343 SGID:8871 SGPri:0 MonID:0 NumNamVars:8 NumNamArrs:0 MRDID:1 AGInstr:51500 ANI:0997450153 UsrToUsrInfo:(null) Dialed#:45229 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207141 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207141 RCallKeySeq#:1 CallTypIDTag:5217 PreCallIIDTag:7990721) 18:37:52:364 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:37:52:364 CTIOS1-ctios Trace: >>CG:[call.5000.46855810]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855810 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42122 ConnDevID:42122 MsgID:eCallBeginEvent DvrKey:call.5000.46855810 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105071))) 18:37:52:364 CTIOS1-ctios Trace: >>CG:[call.5000.46855810]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855810 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42122 CallngDevID:42122 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855810) 18:37:52:364 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855810 18:37:52:364 CTIOS1-ctios Trace: [call.5000.46855810] CallConnection(42122.0) found DeviceID(42122) AgentID(48756). 18:37:52:364 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:52:364 CTIOS1-ctios Trace: Added CallConnection(42122.0). 18:37:52:364 CTIOS1-ctios Trace: [call.5000.46855810]::CreateCallConnection(): CallConnection(42122.0) created successfully. 18:37:52:364 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:37:52:365 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:37:52:365 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:365 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:0) 18:37:52:365 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:365 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:365 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:365 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:365 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:365 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:365 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855810.42122]:eCallBeginEvent,Msk(bf0002) 18:37:52:365 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855810.42122]:eCallBeginEvent,Msk(bf0002) 18:37:52:365 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855810.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:52:365 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855810.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:52:365 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:37:52:365 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:37:52:366 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:366 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:366 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:366 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:366 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:366 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:366 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:366 CTIOS1-ctios Trace: >>CG:[call.5000.198845345]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845345 ConnDevIDTyp:0 ConnDevID:42550 MsgID:eCallEndEvent DvrKey:call.5000.198845345) 18:37:52:366 CTIOS1-ctios Trace: >>CG:[agent.5000.48613]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10810 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42550 AGID:48613 AGInstr:42550 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48613 AGAvailStatus:1) 18:37:52:366 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845345.Unknown]:eCallEndEvent 18:37:52:366 CTIOS1-ctios Trace: Removed CallConnection(Unknown.1). 18:37:52:366 CTIOS1-ctios Trace: Removed CallConnection(42550.0). 18:37:52:366 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845345 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:52:366 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845345.42550]:eCallEndEvent 18:37:52:367 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:52:367 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:367 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:367 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:367 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:367 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:367 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:367 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:368 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48613]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:368 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:368 CTIOS1-ctios Trace: >>CG:[agent.5000.70018]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9218 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51500 AGID:70018 AGInstr:51500 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.70018 AGAvailStatus:0) 18:37:52:368 CTIOS1-ctios Trace: <-SND[37096][agent.5000.70018]:eAgentStateEvent(eReserved),Msk(0) 18:37:52:370 CTIOS1-ctios Trace: >>CG:[call.5000.2131420796]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420796 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420796) 18:37:52:370 CTIOS1-ctios Trace: >>CG:[call.5000.2131420796]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420796 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41079 RelDevID:41079 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420796) 18:37:52:370 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420796.41079]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:52:370 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420796.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:52:370 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420796.41079]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:52:370 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420796.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:52:370 CTIOS1-ctios Trace: >>CG:[call.5000.2131420796]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420796 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41079 MsgID:eCallClearedEvent DvrKey:call.5000.2131420796) 18:37:52:370 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420796.41079]:eCallClearedEvent,Msk(3f0000) 18:37:52:370 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420796.51044]:eCallClearedEvent,Msk(3f0000) 18:37:52:370 CTIOS1-ctios Trace: >>CG:[call.5000.2131420796]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420796 ConnDevIDTyp:0 ConnDevID:41079 MsgID:eCallEndEvent DvrKey:call.5000.2131420796) 18:37:52:371 CTIOS1-ctios Trace: Removed CallConnection(41079.0). 18:37:52:371 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:52:371 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:52:371 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420796.41079]:eCallEndEvent 18:37:52:371 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420796 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:52:371 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420796.51044]:eCallEndEvent 18:37:52:371 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:52:371 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:372 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:396 CTIOS1-ctios Trace: >>CG:[agent.5000.48613]:eQueryAgentStatisticsConf(IID:32371467 PrphID:5000 AGExt:42550 AGID:48613 AGInstr:42550 UniqObjID:agent.5000.48613 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2489 LogdOnTimeTdy:20455 NotRdyTimeTdy:2181 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:134 HdlCallsTlkTimeTdy:14001 HdlCallsTimeTdy:15661 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2489 LogdOnTimeSess:20455 NotRdyTimeSess:2181 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:134 HdlCallsTlkTimeSess:14001 HdlCallsTimeSess:15661 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:1660 HdlCallsAftCallTimeTdy:1660 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSes 18:37:52:401 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32371468 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5097 LogdOnTimeTdy:9405 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:273 LogdOnTimeSess:660 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:52:408 CTIOS1-ctios Trace: >>CG:[call.5000.46855811]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855811 CallTyp:2 ConnDevIDTyp:1 NumNamVars:8 NumNamArrs:0 CalldPtyDisp:0 ANI:0997450153 DNIS:51500 Dialed#:45229 ConnDevID:0997450153 RCallKeyDay:151314 RCallKeyCID:207141 MsgID:eCallBeginEvent DvrKey:call.5000.46855811 ecc:(...) ICMEntUniqID:icm.151314.207141 RCallKeySeq#:2) 18:37:52:408 CTIOS1-ctios Trace: >>CG:[call.5000.46855811]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855811 ConnDevIDTyp:1 SVC#:343 SVCID:8872 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0997450153 AlrtgDevID:(null) CallngDevID:0997450153 CalldDevID:51500 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855811 Trnk#:0 TrnkGrp#:0) 18:37:52:408 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855811 18:37:52:408 CTIOS1-ctios Trace: [call.5000.46855811]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0997450153. 18:37:52:408 CTIOS1-ctios Trace: CallConnection(0997450153.1) created AgentObject (Device) for DeviceID(0997450153). 18:37:52:408 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:52:408 CTIOS1-ctios Trace: Added CallConnection(0997450153.1). 18:37:52:408 CTIOS1-ctios Trace: [call.5000.46855811]::CreateCallConnection(): CallConnection(0997450153.1) created successfully. 18:37:52:408 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855811.0997450153]:eCallBeginEvent 18:37:52:408 CTIOS1-ctios Trace: >>CG:[call.5000.46855811]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855811 ConnDevIDTyp:1 SVC#:343 SVCID:8872 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:343 SGID:8871 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0997450153 AlrtgDevID:51500 CallngDevID:0997450153 CalldDevID:51500 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855811 Trnk#:0 TrnkGrp#:0) 18:37:52:408 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855811.0997450153]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:52:408 CTIOS1-ctios Trace: [call.5000.46855811] Found CallConnection(0997450153.1) for device 0997450153. 18:37:52:408 CTIOS1-ctios Trace: [call.5000.46855811]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51500. 18:37:52:408 CTIOS1-ctios Trace: [call.5000.46855811] CallConnection(0997450153.1) found DeviceID(51500) AgentID(70018). 18:37:52:408 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:52:408 CTIOS1-ctios Trace: Added CallConnection(0997450153.1). 18:37:52:408 CTIOS1-ctios Trace: [call.5000.46855811]::CreateCallConnection(): CallConnection(0997450153.1) created successfully. 18:37:52:409 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855811.51500]:eCallBeginEvent 18:37:52:409 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855811.0997450153]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:52:409 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855811.51500]:eCallDeliveredEvent(LCS:Unknown),Msk(283f0001) 18:37:52:414 CTIOS1-ctios Trace: >>CG:[call.5000.46855809]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855809 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855809) 18:37:52:414 CTIOS1-ctios Trace: >>CG:[call.5000.46855809]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855809 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46855809) 18:37:52:414 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855809.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:52:415 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855809.42062]:eCallClearedEvent,Msk(3f0000) 18:37:52:415 CTIOS1-ctios Trace: >>CG:[call.5000.46855809]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855809 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46855809) 18:37:52:415 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:37:52:415 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855809 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:52:415 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855809.42062]:eCallEndEvent 18:37:52:415 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:37:52:415 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:52:415 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:416 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:416 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:416 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:416 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:416 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:416 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:445 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32371469 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4286 LogdOnTimeTdy:16789 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2752 LogdOnTimeSess:4656 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:315 IntCallsTimeSess:107 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:325 IntCallsTimeTdy:109 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:37:52:453 CTIOS1-ctios Trace: >>CG:[call.5000.154709844.21015]:eClearConnectionConf(UniqObjID:call.5000.154709844.21015 MsgID:eClearConnectionConf TgtCILClntID:F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)) 18:37:52:453 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709844.21015]:eClearConnectionConf,Msk(bf01a4) 18:37:52:453 CTIOS1-ctios Trace: [call.5000.154709844] Found CallConnection(21015.0) for device 21015. 18:37:52:453 CTIOS1-ctios Trace: [call.5000.154709844] Found CallConnection(21015.0) for device 21015. 18:37:52:454 CTIOS1-ctios Trace: >>CG:[call.5000.154709844]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709844 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21015 RelDevID:21015 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709844) 18:37:52:454 CTIOS1-ctios Trace: >>CG:[call.5000.154709844]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709844 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0297732918 RelDevID:0297732918 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709844) 18:37:52:454 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709844.0297732918]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:52:454 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709844.21015]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:52:454 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709844.21015]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:52:454 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709844.0297732918]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:52:454 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709844.21015]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:52:454 CTIOS1-ctios Trace: >>CG:[call.5000.154709844]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709844 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0297732918 MsgID:eCallClearedEvent DvrKey:call.5000.154709844) 18:37:52:454 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709844.21015]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:52:454 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709844.0297732918]:eCallClearedEvent,Msk(3f0000) 18:37:52:454 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709844.21015]:eCallClearedEvent,Msk(3f0000) 18:37:52:454 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709844.21015]:eCallClearedEvent,Msk(3f0000) 18:37:52:454 CTIOS1-ctios Trace: >>CG:[agent.5000.6325]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:501 SGID:5044 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:6347 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21015 AGID:6325 AGInstr:21015 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6325 AGAvailStatus:0) 18:37:52:455 CTIOS1-ctios Trace: [agent.5000.6325]: Current Wrapup Mode = 3 18:37:52:455 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6325]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:52:455 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6325]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:52:455 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6325]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:52:459 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845488.21165]:eSetCallDataRequest 18:37:52:461 CTIOS1-ctios Trace: [call.5000.154709920] Found CallConnection(21041.0) for device 21041. 18:37:52:470 CTIOS1-ctios Trace: [call.5000.154709920] Found CallConnection(21041.0) for device 21041. 18:37:52:482 CTIOS1-ctios Trace: >>CG:[call.5000.154709920]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709920 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21041 RelDevID:21041 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709920) 18:37:52:482 CTIOS1-ctios Trace: >>CG:[call.5000.154709920]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709920 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:03332245438 RelDevID:03332245438 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709920) 18:37:52:482 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709920.21041]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:52:482 CTIOS1-ctios Trace: >>CG:[call.5000.154709920]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709920 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21041 MsgID:eCallClearedEvent DvrKey:call.5000.154709920) 18:37:52:482 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709920.21041]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:52:482 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709920.21041]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:52:482 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709920.21041]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:52:482 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709920.21041]:eCallClearedEvent,Msk(3f0000) 18:37:52:482 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709920.21041]:eCallClearedEvent,Msk(3f0000) 18:37:52:482 CTIOS1-ctios Trace: >>CG:[agent.5000.055051]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11163 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21041 AGID:055051 AGInstr:21041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055051 AGAvailStatus:0) 18:37:52:483 CTIOS1-ctios Trace: [agent.5000.055051]: Current Wrapup Mode = 0 18:37:52:483 CTIOS1-ctios Trace: [call.5000.154709920.21041] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:52:483 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709920.21041]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:52:483 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055051]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:52:483 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055051]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:52:505 CTIOS1-ctios Trace: >>CG:[call.5000.46855810]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855810 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42122 RelDevID:42122 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855810) 18:37:52:505 CTIOS1-ctios Trace: >>CG:[call.5000.46855810]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855810 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42122 MsgID:eCallClearedEvent DvrKey:call.5000.46855810) 18:37:52:505 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855810.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:52:506 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855810.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:52:506 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855810.42122]:eCallClearedEvent,Msk(3f0000) 18:37:52:506 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855810.42122]:eCallClearedEvent,Msk(3f0000) 18:37:52:506 CTIOS1-ctios Trace: >>CG:[call.5000.46855810]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855810 ConnDevIDTyp:0 ConnDevID:42122 MsgID:eCallEndEvent DvrKey:call.5000.46855810) 18:37:52:506 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:37:52:506 CTIOS1-ctios Trace: Removed CallConnection(42122.0). 18:37:52:506 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855810 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:52:506 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855810.42122]:eCallEndEvent 18:37:52:506 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855810.42122]:eCallEndEvent 18:37:52:506 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:52:506 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:52:506 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:506 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:506 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:506 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:506 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:506 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:507 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:518 CTIOS1-ctios Trace: >>CG:[call.5000.198845488.21165]:eSetCallDataConf(UniqObjID:call.5000.198845488.21165 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:52:536 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eQueryAgentStatisticsConf(IID:32371471 PrphID:5000 AGExt:42122 AGID:48756 AGInstr:42122 UniqObjID:agent.5000.48756 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2577 LogdOnTimeTdy:9463 NotRdyTimeTdy:269 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:41 HdlCallsTlkTimeTdy:6409 HdlCallsTimeTdy:6551 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2048 LogdOnTimeSess:5804 NotRdyTimeSess:129 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:3499 HdlCallsTimeSess:3574 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:157 IntCallsTimeSess:57 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:157 IntCallsTimeTdy:57 HdlCallsAftCallTimeSess:75 HdlCallsAftCallTimeTdy:142 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prv 18:37:52:536 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eOnNewAgentStatisticsEvent 18:37:52:545 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:607 SVCID:6107 SG#:606 SGID:6059 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42550 ANI:03049251127 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206883 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206883 RCallKeySeq#:1 CallTypIDTag:5131 PreCallIIDTag:7990308) 18:37:52:576 CTIOS1-ctios Trace: >>CG:[agent.5000.48613]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10810 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42550 AGID:48613 AGInstr:42550 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48613 AGAvailStatus:0) 18:37:52:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:eAgentStateEvent(eReserved),Msk(0) 18:37:52:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:52:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:52:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:52:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:52:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:52:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:52:578 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:52:578 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48613]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:52:578 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:52:602 CTIOS1-ctios Trace: >>CG:[call.5000.46855812]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855812 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03049251127 DNIS:42550 Dialed#:45233 ConnDevID:03049251127 RCallKeyDay:151314 RCallKeyCID:206883 MsgID:eCallBeginEvent DvrKey:call.5000.46855812 ecc:(...) ICMEntUniqID:icm.151314.206883 RCallKeySeq#:2) 18:37:52:602 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855812 18:37:52:602 CTIOS1-ctios Trace: >>CG:[call.5000.46855812]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855812 ConnDevIDTyp:1 SVC#:607 SVCID:6107 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03049251127 AlrtgDevID:(null) CallngDevID:03049251127 CalldDevID:42550 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855812 Trnk#:0 TrnkGrp#:0) 18:37:52:602 CTIOS1-ctios Trace: [call.5000.46855812]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03049251127. 18:37:52:602 CTIOS1-ctios Trace: CallConnection(03049251127.1) created AgentObject (Device) for DeviceID(03049251127). 18:37:52:602 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:52:602 CTIOS1-ctios Trace: Added CallConnection(03049251127.1). 18:37:52:602 CTIOS1-ctios Trace: [call.5000.46855812]::CreateCallConnection(): CallConnection(03049251127.1) created successfully. 18:37:52:602 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855812.03049251127]:eCallBeginEvent 18:37:52:602 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855812.03049251127]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:52:603 CTIOS1-ctios Trace: >>CG:[call.5000.46855812]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855812 ConnDevIDTyp:1 SVC#:607 SVCID:6107 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:606 SGID:6059 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03049251127 AlrtgDevID:42550 CallngDevID:03049251127 CalldDevID:42550 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855812 Trnk#:0 TrnkGrp#:0) 18:37:52:603 CTIOS1-ctios Trace: [call.5000.46855812] Found CallConnection(03049251127.1) for device 03049251127. 18:37:52:603 CTIOS1-ctios Trace: [call.5000.46855812]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42550. 18:37:52:603 CTIOS1-ctios Trace: [call.5000.46855812] CallConnection(03049251127.1) found DeviceID(42550) AgentID(48613). 18:37:52:603 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:52:603 CTIOS1-ctios Trace: Added CallConnection(03049251127.1). 18:37:52:603 CTIOS1-ctios Trace: [call.5000.46855812]::CreateCallConnection(): CallConnection(03049251127.1) created successfully. 18:37:52:603 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855812.42550]:eCallBeginEvent 18:37:52:603 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855812.03049251127]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:52:603 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855812.42550]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:52:695 CTIOS1-ctios Trace: >>CG:[call.5000.2131420797]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420797 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420797) 18:37:52:695 CTIOS1-ctios Trace: >>CG:[call.5000.2131420797]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420797 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41080 RelDevID:41080 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420797) 18:37:52:695 CTIOS1-ctios Trace: >>CG:[call.5000.2131420797]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420797 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41080 MsgID:eCallClearedEvent DvrKey:call.5000.2131420797) 18:37:52:695 CTIOS1-ctios Trace: >>CG:[call.5000.2131420797]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420797 ConnDevIDTyp:0 ConnDevID:41080 MsgID:eCallEndEvent DvrKey:call.5000.2131420797) 18:37:52:695 CTIOS1-ctios Trace: Removed CallConnection(41080.0). 18:37:52:695 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:52:695 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420797 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:52:695 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:52:696 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420797.41080]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:52:696 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420797.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:52:696 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420797.41080]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:52:696 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420797.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:52:696 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420797.41080]:eCallClearedEvent,Msk(3f0000) 18:37:52:696 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420797.51023]:eCallClearedEvent,Msk(3f0000) 18:37:52:696 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420797.41080]:eCallEndEvent 18:37:52:696 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420797.51023]:eCallEndEvent 18:37:52:696 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:52:696 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:696 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:728 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32371472 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5931 LogdOnTimeTdy:9311 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5931 LogdOnTimeSess:9311 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:52:756 CTIOS1-ctios Trace: ->RCV[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4) a=3816][agent.5000.3816]:eSetAgentStateRequest(eNotReady) 18:37:52:786 CTIOS1-ctios Trace: ->RCV[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4) a=48395][agent.5000.48395]:eSetAgentStateRequest(eNotReady) 18:37:52:855 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:37:52:855 CTIOS1-ctios Trace: >>CG:[call.5000.46855813]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855813 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42072 ConnDevID:42072 MsgID:eCallBeginEvent DvrKey:call.5000.46855813 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105072))) 18:37:52:855 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855813 18:37:52:855 CTIOS1-ctios Trace: >>CG:[call.5000.46855813]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855813 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42072 CallngDevID:42072 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855813) 18:37:52:855 CTIOS1-ctios Trace: [call.5000.46855813] CallConnection(42072.0) found DeviceID(42072) AgentID(48155). 18:37:52:855 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:52:856 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:37:52:856 CTIOS1-ctios Trace: Added CallConnection(42072.0). 18:37:52:856 CTIOS1-ctios Trace: [call.5000.46855813]::CreateCallConnection(): CallConnection(42072.0) created successfully. 18:37:52:856 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:856 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:0) 18:37:52:856 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:856 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:856 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:856 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:856 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:856 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:856 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855813.42072]:eCallBeginEvent,Msk(bf0002) 18:37:52:856 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855813.42072]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:52:856 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:37:52:856 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:857 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:857 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:857 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:857 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:857 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:857 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:52:889 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:37:52:917 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:6137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42133 AGID:3816 AGInstr:42133 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3816 AGAvailStatus:0) 18:37:52:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:52:917 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:52:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:52:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:52:918 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:52:918 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:52:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:52:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:52:918 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:52:918 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eSetAgentStateConf(UniqObjID:agent.5000.3816 MsgID:eSetAgentStateConf TgtCILClntID:GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)) 18:37:52:918 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eSetAgentStateConf 18:37:52:945 CTIOS1-ctios Trace: >>CG:[agent.5000.48395]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10413 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42201 AGID:48395 AGInstr:42201 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48395 AGAvailStatus:0) 18:37:52:945 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:52:945 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:52:945 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:52:946 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:52:946 CTIOS1-ctios Trace: >>CG:[agent.5000.48395]:eSetAgentStateConf(UniqObjID:agent.5000.48395 MsgID:eSetAgentStateConf TgtCILClntID:GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)) 18:37:52:946 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:52:946 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:52:946 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:52:946 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:52:946 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:52:946 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:eSetAgentStateConf 18:37:52:977 CTIOS1-ctios Trace: >>CG:[call.5000.46855813]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855813 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42072 RelDevID:42072 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855813) 18:37:52:977 CTIOS1-ctios Trace: >>CG:[call.5000.46855813]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855813 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42072 MsgID:eCallClearedEvent DvrKey:call.5000.46855813) 18:37:52:977 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855813.42072]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:52:978 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855813.42072]:eCallClearedEvent,Msk(3f0000) 18:37:52:978 CTIOS1-ctios Trace: >>CG:[call.5000.46855813]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855813 ConnDevIDTyp:0 ConnDevID:42072 MsgID:eCallEndEvent DvrKey:call.5000.46855813) 18:37:52:978 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:37:52:978 CTIOS1-ctios Trace: Removed CallConnection(42072.0). 18:37:52:978 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855813.42072]:eCallEndEvent 18:37:52:978 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855813 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:52:978 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:52:978 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:978 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:978 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:978 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:979 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:979 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:52:979 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:010 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eQueryAgentStatisticsConf(IID:32371476 PrphID:5000 AGExt:42072 AGID:48155 AGInstr:42072 UniqObjID:agent.5000.48155 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:7163 LogdOnTimeTdy:20327 NotRdyTimeTdy:3313 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:59 HdlCallsTlkTimeTdy:9412 HdlCallsTimeTdy:9743 IncCallsHldTdy:1 IncCallsHldTimeTdy:53 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:4248 LogdOnTimeSess:9572 NotRdyTimeSess:2038 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:17 HdlCallsTlkTimeSess:3112 HdlCallsTimeSess:3224 IncCallsHldSess:1 IncCallsHldTimeSess:53 IntCallsSess:259 IntCallsTimeSess:84 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:306 IntCallsTimeTdy:120 HdlCallsAftCallTimeSess:59 HdlCallsAftCallTimeTdy:278 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess 18:37:53:040 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:37:53:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:53:040 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:53:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:53:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:53:041 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:53:041 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:37:53:041 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:53:041 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:53:041 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:53:041 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:53:041 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:37:53:094 CTIOS1-ctios Trace: >>CG:[call.5000.154709843]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709843 ConnDevIDTyp:0 ConnDevID:21008 MsgID:eCallEndEvent DvrKey:call.5000.154709843) 18:37:53:094 CTIOS1-ctios Trace: Removed CallConnection(3348205820.1). 18:37:53:094 CTIOS1-ctios Trace: Removed CallConnection(21008.0). 18:37:53:094 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709843 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:53:094 CTIOS1-ctios Trace: >>CG:[agent.5000.36326]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10483 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21008 AGID:36326 AGInstr:21008 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36326 AGAvailStatus:1) 18:37:53:094 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709843.3348205820]:eCallEndEvent 18:37:53:094 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709843.21008]:eCallEndEvent 18:37:53:095 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36326]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:53:095 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36326]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:126 CTIOS1-ctios Trace: >>CG:[agent.5000.36326]:eQueryAgentStatisticsConf(IID:32371477 PrphID:5000 AGExt:21008 AGID:36326 AGInstr:21008 UniqObjID:agent.5000.36326 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:472 LogdOnTimeTdy:5731 NotRdyTimeTdy:1368 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:63 HdlCallsTlkTimeTdy:5782 HdlCallsTimeTdy:6078 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:149 LogdOnTimeSess:2855 NotRdyTimeSess:1014 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:16 HdlCallsTlkTimeSess:1574 HdlCallsTimeSess:1668 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:6 IntCallsTimeSess:3 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:13 IntCallsTimeTdy:5 HdlCallsAftCallTimeSess:94 HdlCallsAftCallTimeTdy:296 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:37:53:169 CTIOS1-ctios Trace: >>CG:[call.5000.46855457]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855457 ConnDevIDTyp:1 ConnDevID:0998500125 MsgID:eCallEndEvent DvrKey:call.5000.46855457) 18:37:53:169 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855457 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:53:170 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:1) 18:37:53:170 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:53:170 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:170 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:170 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:170 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:170 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:170 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:171 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:182 CTIOS1-ctios Trace: ->RCV[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4) a=3816][agent.5000.3816]:eSetAgentStateRequest(eAvailable) 18:37:53:226 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:37:53:242 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42133 AGID:3816 AGInstr:42133 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3816 AGAvailStatus:1) 18:37:53:243 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:53:243 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:53:243 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:243 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:243 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:243 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:243 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:243 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eSetAgentStateConf(UniqObjID:agent.5000.3816 MsgID:eSetAgentStateConf TgtCILClntID:GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)) 18:37:53:243 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:243 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:243 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eSetAgentStateConf 18:37:53:288 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:37:53:288 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:53:288 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:53:288 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:288 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:288 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:288 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:289 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:289 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:289 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:289 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:37:53:289 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:37:53:291 CTIOS1-ctios Trace: [call.5000.46855498] Found CallConnection(51090.0) for device 51090. 18:37:53:292 CTIOS1-ctios Trace: [call.5000.46855498] Found CallConnection(51090.0) for device 51090. 18:37:53:292 CTIOS1-ctios Trace: >>CG:[call.5000.46855498]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855498 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51090 RelDevID:51090 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855498) 18:37:53:292 CTIOS1-ctios Trace: >>CG:[call.5000.46855498]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855498 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9102136337578 RelDevID:9102136337578 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855498) 18:37:53:293 CTIOS1-ctios Trace: >>CG:[call.5000.46855498]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855498 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:9102136337578 MsgID:eCallClearedEvent DvrKey:call.5000.46855498) 18:37:53:293 CTIOS1-ctios Trace: >>CG:[agent.5000.33738]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:2934 SGID:9387 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11033 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51090 AGID:33738 AGInstr:51090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33738 AGAvailStatus:0) 18:37:53:293 CTIOS1-ctios Trace: [agent.5000.33738]: Current Wrapup Mode = 0 18:37:53:293 CTIOS1-ctios Trace: [call.5000.46855498.51090] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:53:293 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855498.9102136337578]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:53:293 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855498.51090]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:53:293 CTIOS1-ctios Trace: <-SND[GF--5060-4236][call.5000.46855498.51090]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:53:293 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855498.9102136337578]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:53:293 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855498.51090]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:53:293 CTIOS1-ctios Trace: <-SND[GF--5060-4236][call.5000.46855498.51090]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:53:293 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855498.9102136337578]:eCallClearedEvent,Msk(3f0000) 18:37:53:293 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855498.51090]:eCallClearedEvent,Msk(3f0000) 18:37:53:293 CTIOS1-ctios Trace: <-SND[GF--5060-4236][call.5000.46855498.51090]:eCallClearedEvent,Msk(3f0000) 18:37:53:293 CTIOS1-ctios Trace: <-SND[GF--5060-4236][call.5000.46855498.51090]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:53:293 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33738]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:53:293 CTIOS1-ctios Trace: <-SND[GF--5060-4236][agent.5000.33738]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:53:294 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33738]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:53:294 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33738]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:53:330 CTIOS1-ctios Trace: ->RCV[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4) a=48395][agent.5000.48395]:eSetAgentStateRequest(eAvailable) 18:37:53:389 CTIOS1-ctios Trace: >>CG:[agent.5000.48395]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10413 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42201 AGID:48395 AGInstr:42201 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48395 AGAvailStatus:1) 18:37:53:390 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:53:390 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:53:390 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:390 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:390 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:390 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:390 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:390 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:390 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:391 CTIOS1-ctios Trace: >>CG:[agent.5000.48395]:eSetAgentStateConf(UniqObjID:agent.5000.48395 MsgID:eSetAgentStateConf TgtCILClntID:GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)) 18:37:53:391 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:eSetAgentStateConf 18:37:53:401 CTIOS1-ctios Trace: >>CG:[call.5000.46855430]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855430 ConnDevIDTyp:1 ConnDevID:0412681694 MsgID:eCallEndEvent DvrKey:call.5000.46855430) 18:37:53:401 CTIOS1-ctios Trace: Removed CallConnection(0412681694.1). 18:37:53:401 CTIOS1-ctios Trace: Removed CallConnection(42060.0). 18:37:53:401 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855430 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:53:401 CTIOS1-ctios Trace: >>CG:[agent.5000.48627]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10857 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42060 AGID:48627 AGInstr:42060 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48627 AGAvailStatus:1) 18:37:53:401 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855430.0412681694]:eCallEndEvent 18:37:53:402 CTIOS1-ctios Trace: <-SND[FE8-49-D5A2-4876-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855430.42060]:eCallEndEvent 18:37:53:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855430.42060]:eCallEndEvent 18:37:53:402 CTIOS1-ctios Trace: <-SND[FE8-49-D5A2-4876-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48627]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:53:402 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48627]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:53:402 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48627]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:403 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48627]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:403 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48627]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:403 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48627]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:403 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48627]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:403 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48627]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:403 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48627]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:419 CTIOS1-ctios Trace: [call.5000.154709794] Found CallConnection(21081.0) for device 21081. 18:37:53:419 CTIOS1-ctios Trace: [call.5000.154709794] Found CallConnection(21081.0) for device 21081. 18:37:53:424 CTIOS1-ctios Trace: >>CG:[agent.5000.70018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:343 SGID:8871 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9218 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51500 AGID:70018 AGInstr:51500 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.70018 AGAvailStatus:0) 18:37:53:424 CTIOS1-ctios Trace: <-SND[37096][agent.5000.70018]:eAgentStateEvent(eTalking),Msk(0) 18:37:53:425 CTIOS1-ctios Trace: >>CG:[call.5000.46855811]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855811 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855811 NewConnDevIDTyp:1 NumNamVars:8 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0997450153 NewConnDevID:0997450153 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855811 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105072))) 18:37:53:425 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855811.0997450153]:eCallDataUpdateEvent,Msk(bf0002) 18:37:53:425 CTIOS1-ctios Trace: >>CG:[call.5000.46855811]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855811 ConnDevIDTyp:0 SVC#:343 SVCID:8872 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:343 SGID:8871 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51500 CallngDevID:0997450153 CalldDevID:51500 LstRedirDevID:(null) AnsDevID:51500 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855811 Trnk#:0 TrnkGrp#:0) 18:37:53:425 CTIOS1-ctios Trace: [call.5000.46855811] Found CallConnection(0997450153.1). 18:37:53:425 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855811.51500]:eCallDataUpdateEvent,Msk(283f0001) 18:37:53:425 CTIOS1-ctios Trace: [call.5000.46855811] Found CallConnection(0997450153.1). 18:37:53:425 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855811.0997450153]:eCallEstablishedEvent,Msk(bf01a6) 18:37:53:425 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855811.51500]:eCallEstablishedEvent,Msk(28bf01a6) 18:37:53:433 CTIOS1-ctios Trace: >>CG:[agent.5000.48627]:eQueryAgentStatisticsConf(IID:32371481 PrphID:5000 AGExt:42060 AGID:48627 AGInstr:42060 UniqObjID:agent.5000.48627 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:538 LogdOnTimeTdy:5819 NotRdyTimeTdy:994 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:18 HdlCallsTlkTimeTdy:4101 HdlCallsTimeTdy:4270 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:538 LogdOnTimeSess:5819 NotRdyTimeSess:994 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:18 HdlCallsTlkTimeSess:4101 HdlCallsTimeSess:4270 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:169 HdlCallsAftCallTimeTdy:169 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:53:433 CTIOS1-ctios Trace: <-SND[FE8-49-D5A2-4876-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48627]:eOnNewAgentStatisticsEvent 18:37:53:451 CTIOS1-ctios Trace: >>CG:[call.5000.2131420798]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420798 CallTyp:12 ConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:222660149 DNIS:81113 CallrEntrDig:81113 ConnDevID:21081 RCallKeyDay:151314 RCallKeyCID:205817 MsgID:eCallBeginEvent DvrKey:call.5000.2131420798 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429104893)) ICMEntUniqID:icm.151314.205817 RCallKeySeq#:3) 18:37:53:451 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420798 18:37:53:451 CTIOS1-ctios Trace: >>CG:[call.5000.154709794]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154709794 NumParties:1 SecDevIDTyp:0 SecCID:2131420798 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:222660149 SecDevID:21081 TfrgDevID:21081 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.154709794ConnectedParty[1]:(ConnPtyCID:154709794 ConnPtyDevIDTyp:1 ConnPtyDevID:222660149)) 18:37:53:451 CTIOS1-ctios Trace: [call.5000.154709794] Found CallConnection(21081.0). 18:37:53:451 CTIOS1-ctios Trace: >>CG:[call.5000.2131420798]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154709794 NumParties:1 SecDevIDTyp:0 SecCID:2131420798 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:222660149 SecDevID:21081 TfrgDevID:21081 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420798ConnectedParty[1]:(ConnPtyCID:154709794 ConnPtyDevIDTyp:1 ConnPtyDevID:222660149)) 18:37:53:451 CTIOS1-ctios Trace: [call.5000.2131420798]::FindTransferCommonDeviceID Calls [call.5000.154709794] and [call.5000.2131420798] do not appear to have a common Device. Tranferring Device [21081] is set as common device 18:37:53:451 CTIOS1-ctios Trace: [call.5000.154709794] Found CallConnection(21081.0). 18:37:53:452 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709794.21081]:eCallTransferredEvent,Msk(bf01a6) 18:37:53:452 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709794.21081]:eCallTransferredEvent,Msk(bf01a6) 18:37:53:452 CTIOS1-ctios Trace: [call.5000.154709794] Found CallConnection(21081.0). 18:37:53:452 CTIOS1-ctios Trace: Removed CallConnection(21081.0). 18:37:53:452 CTIOS1-ctios Trace: Added CallConnection(222660149.1). 18:37:53:452 CTIOS1-ctios Trace: [call.5000.2131420798] Moved CallConnection[222660149.1] from [call.5000.154709794] to [call.5000.2131420798]. 18:37:53:452 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709794.21081]:eCallEndEvent 18:37:53:452 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709794.222660149]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:53:452 CTIOS1-ctios Trace: >>CG:[call.5000.2131420798]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420798 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420798 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21081 NewConnDevID:222660149 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420798) 18:37:53:452 CTIOS1-ctios Trace: >>CG:[call.5000.2131420798]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420798 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:222660149 RelDevID:222660149 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420798) 18:37:53:452 CTIOS1-ctios Trace: >>CG:[call.5000.2131420798]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420798 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21081 MsgID:eCallClearedEvent DvrKey:call.5000.2131420798) 18:37:53:452 CTIOS1-ctios Trace: >>CG:[call.5000.2131420798]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420798 ConnDevIDTyp:1 ConnDevID:222660149 MsgID:eCallEndEvent DvrKey:call.5000.2131420798) 18:37:53:452 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:37:53:452 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420798.222660149]:eCallTransferredEvent,Msk(bf01a6) 18:37:53:452 CTIOS1-ctios Trace: Removed CallConnection(222660149.1). 18:37:53:452 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420798 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:53:452 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420798.222660149]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:53:452 CTIOS1-ctios Trace: [agent.5000.36276]: Current Wrapup Mode = 3 18:37:53:453 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420798.222660149]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:53:453 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420798.222660149]:eCallClearedEvent,Msk(3f0000) 18:37:53:453 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420798.222660149]:eCallEndEvent 18:37:53:453 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:37:53:453 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:53:453 CTIOS1-ctios Trace: >>CG:[call.5000.154709794]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709794 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.154709794) 18:37:53:489 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eQueryAgentStatisticsConf(IID:32371482 PrphID:5000 AGExt:21081 AGID:36276 AGInstr:21081 UniqObjID:agent.5000.36276 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4091 LogdOnTimeTdy:23857 NotRdyTimeTdy:1793 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:153 HdlCallsTlkTimeTdy:19620 HdlCallsTimeTdy:20521 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:3944 LogdOnTimeSess:22659 NotRdyTimeSess:1068 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:125 HdlCallsTlkTimeSess:16633 HdlCallsTimeSess:17378 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:745 HdlCallsAftCallTimeTdy:901 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess: 18:37:53:623 CTIOS1-ctios Trace: >>CG:[agent.5000.48613]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:606 SGID:6059 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10810 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42550 AGID:48613 AGInstr:42550 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48613 AGAvailStatus:0) 18:37:53:623 CTIOS1-ctios Trace: >>CG:[call.5000.46855812]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855812 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855812 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03049251127 NewConnDevID:03049251127 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855812 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105073))) 18:37:53:624 CTIOS1-ctios Trace: >>CG:[call.5000.46855812]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855812 ConnDevIDTyp:0 SVC#:607 SVCID:6107 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:606 SGID:6059 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42550 CallngDevID:03049251127 CalldDevID:42550 LstRedirDevID:(null) AnsDevID:42550 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855812 Trnk#:0 TrnkGrp#:0) 18:37:53:624 CTIOS1-ctios Trace: [call.5000.46855812] Found CallConnection(03049251127.1). 18:37:53:624 CTIOS1-ctios Trace: [call.5000.46855812] Found CallConnection(03049251127.1). 18:37:53:624 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:eAgentStateEvent(eTalking),Msk(0) 18:37:53:624 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:53:624 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:53:624 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:53:624 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:53:625 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:53:625 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:53:625 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:53:625 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48613]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:53:625 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:53:625 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855812.03049251127]:eCallDataUpdateEvent,Msk(bf0002) 18:37:53:625 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855812.42550]:eCallDataUpdateEvent,Msk(3f0001) 18:37:53:625 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855812.03049251127]:eCallEstablishedEvent,Msk(bf01a6) 18:37:53:625 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855812.42550]:eCallEstablishedEvent,Msk(bf01a6) 18:37:53:827 CTIOS1-ctios Trace: ->RCV[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4) a=48520][agent.5000.48520]:eSetAgentStateRequest(eAvailable) 18:37:53:883 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207242 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207242 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990899) 18:37:53:884 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207243 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207243 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990900) 18:37:53:888 CTIOS1-ctios Trace: >>CG:[call.5000.46855769]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855769 ConnDevIDTyp:1 ConnDevID:0998503753 MsgID:eCallEndEvent DvrKey:call.5000.46855769) 18:37:53:888 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855769 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:53:888 CTIOS1-ctios Trace: >>CG:[agent.5000.48520]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10691 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42511 AGID:48520 AGInstr:42511 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48520 AGAvailStatus:1) 18:37:53:888 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48520]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:53:889 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:53:889 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:889 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:889 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:889 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:889 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:889 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:889 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:889 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48520]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:889 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:53:890 CTIOS1-ctios Trace: >>CG:[agent.5000.48520]:eSetAgentStateConf(UniqObjID:agent.5000.48520 MsgID:eSetAgentStateConf TgtCILClntID:FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)) 18:37:53:890 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48520]:eSetAgentStateConf 18:37:53:900 CTIOS1-ctios Trace: >>CG:[call.5000.46855474.42525]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.46855474.42525 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)) 18:37:53:900 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.46855474.42525]. 18:37:53:914 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:53:914 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:53:914 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:53:915 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:53:915 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:53:915 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:53:915 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:53:915 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:54:010 CTIOS1-ctios Trace: [call.5000.46855811] Found CallConnection(51500.0) for device 51500. 18:37:54:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420799]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420799 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41082 ConnDevID:41082 MsgID:eCallBeginEvent DvrKey:call.5000.2131420799) 18:37:54:042 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420799 18:37:54:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420799]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420799 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41082 CallngDevID:41082 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420799) 18:37:54:043 CTIOS1-ctios Trace: [call.5000.2131420799] CallConnection(41082.0) found DeviceID(41082) AgentID(). 18:37:54:043 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:54:043 CTIOS1-ctios Trace: Added CallConnection(41082.0). 18:37:54:043 CTIOS1-ctios Trace: [call.5000.2131420799]::CreateCallConnection(): CallConnection(41082.0) created successfully. 18:37:54:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420799]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420799 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420799 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41082 NewConnDevID:41082 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420799) 18:37:54:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420799.41082]:eCallBeginEvent,Msk(bf0002) 18:37:54:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420799.41082]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:54:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420799]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420799 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41082 CallngDevID:41082 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420799) 18:37:54:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420799.41082]:eCallDataUpdateEvent,Msk(bf0002) 18:37:54:044 CTIOS1-ctios Trace: [call.5000.2131420799] Found CallConnection(41082.0) for device 41082. 18:37:54:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420799.41082]:eCallOriginatedEvent,Msk(bf0002) 18:37:54:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420799]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420799 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420799 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41082 NewConnDevID:41082 RCallKeyDay:151314 RCallKeyCID:207242 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420799 ICMEntUniqID:icm.151314.207242 RCallKeySeq#:1) 18:37:54:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420799.41082]:eCallDataUpdateEvent,Msk(bf0002) 18:37:54:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420799]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420799 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41082 AlrtgDevID: CallngDevID:41082 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420799 Trnk#:0 TrnkGrp#:0) 18:37:54:044 CTIOS1-ctios Trace: [call.5000.2131420799] Found CallConnection(41082.0) for device 41082. 18:37:54:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420799]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420799 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41082 AlrtgDevID:51044 CallngDevID:41082 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420799 Trnk#:0 TrnkGrp#:0) 18:37:54:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420799.41082]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:54:044 CTIOS1-ctios Trace: [call.5000.2131420799] Found CallConnection(41082.0) for device 41082. 18:37:54:044 CTIOS1-ctios Trace: [call.5000.2131420799]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:54:044 CTIOS1-ctios Trace: [call.5000.2131420799] CallConnection(41082.0) found DeviceID(51044) AgentID(05230). 18:37:54:044 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:54:044 CTIOS1-ctios Trace: Added CallConnection(41082.0). 18:37:54:044 CTIOS1-ctios Trace: [call.5000.2131420799]::CreateCallConnection(): CallConnection(41082.0) created successfully. 18:37:54:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420799.51044]:eCallBeginEvent 18:37:54:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420799.41082]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:54:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420799.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:54:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420799]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420799 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420799 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41082 NewConnDevID:41082 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420799 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105073))) 18:37:54:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420799]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420799 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41082 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420799 Trnk#:0 TrnkGrp#:0) 18:37:54:046 CTIOS1-ctios Trace: [call.5000.2131420799] Found CallConnection(41082.0). 18:37:54:046 CTIOS1-ctios Trace: [call.5000.2131420799] Found CallConnection(41082.0). 18:37:54:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420799.41082]:eCallDataUpdateEvent,Msk(bf0002) 18:37:54:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420799.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:54:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420799.41082]:eCallEstablishedEvent,Msk(bf01a6) 18:37:54:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420799.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:54:048 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:54:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420799]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420799 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420799) 18:37:54:048 CTIOS1-ctios Trace: [call.5000.2131420799] Found CallConnection(51044.0). 18:37:54:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420800]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420800 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41104 ConnDevID:41104 MsgID:eCallBeginEvent DvrKey:call.5000.2131420800) 18:37:54:048 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420800 18:37:54:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420800]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420800 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41104 CallngDevID:41104 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420800) 18:37:54:048 CTIOS1-ctios Trace: [call.5000.2131420800] CallConnection(41104.0) found DeviceID(41104) AgentID(). 18:37:54:048 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:54:048 CTIOS1-ctios Trace: Added CallConnection(41104.0). 18:37:54:048 CTIOS1-ctios Trace: [call.5000.2131420800]::CreateCallConnection(): CallConnection(41104.0) created successfully. 18:37:54:049 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:54:049 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:54:049 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:54:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420799.41082]: eCallHeldEvent,Msk(bf0126) 18:37:54:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420799.51044]: eCallHeldEvent,Msk(bf000a) 18:37:54:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420800.41104]:eCallBeginEvent,Msk(bf0002) 18:37:54:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420800.41104]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:54:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420800]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420800 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420800 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41104 NewConnDevID:41104 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420800) 18:37:54:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420800]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420800 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41104 CallngDevID:41104 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420800) 18:37:54:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420800]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420800 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420800 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41104 NewConnDevID:41104 RCallKeyDay:151314 RCallKeyCID:207243 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420800 ICMEntUniqID:icm.151314.207243 RCallKeySeq#:1) 18:37:54:049 CTIOS1-ctios Trace: [call.5000.2131420800] Found CallConnection(41104.0) for device 41104. 18:37:54:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420800]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420800 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41104 AlrtgDevID: CallngDevID:41104 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420800 Trnk#:0 TrnkGrp#:0) 18:37:54:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420800]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420800 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41104 AlrtgDevID:51023 CallngDevID:41104 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420800 Trnk#:0 TrnkGrp#:0) 18:37:54:049 CTIOS1-ctios Trace: [call.5000.2131420800] Found CallConnection(41104.0) for device 41104. 18:37:54:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420800]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420800 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420800 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41104 NewConnDevID:41104 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420800 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105073))) 18:37:54:049 CTIOS1-ctios Trace: [call.5000.2131420800] Found CallConnection(41104.0) for device 41104. 18:37:54:049 CTIOS1-ctios Trace: [call.5000.2131420800]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:54:049 CTIOS1-ctios Trace: [call.5000.2131420800] CallConnection(41104.0) found DeviceID(51023) AgentID(33632). 18:37:54:049 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:54:049 CTIOS1-ctios Trace: Added CallConnection(41104.0). 18:37:54:049 CTIOS1-ctios Trace: [call.5000.2131420800]::CreateCallConnection(): CallConnection(41104.0) created successfully. 18:37:54:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420800.41104]:eCallDataUpdateEvent,Msk(bf0002) 18:37:54:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420800]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420800 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41104 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420800 Trnk#:0 TrnkGrp#:0) 18:37:54:049 CTIOS1-ctios Trace: [call.5000.2131420800] Found CallConnection(41104.0). 18:37:54:049 CTIOS1-ctios Trace: [call.5000.2131420800] Found CallConnection(41104.0). 18:37:54:049 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:54:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420800]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420800 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420800) 18:37:54:050 CTIOS1-ctios Trace: [call.5000.2131420800] Found CallConnection(51023.0). 18:37:54:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420800.41104]:eCallOriginatedEvent,Msk(bf0002) 18:37:54:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420800.41104]:eCallDataUpdateEvent,Msk(bf0002) 18:37:54:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420800.41104]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:54:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420800.51023]:eCallBeginEvent 18:37:54:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420800.41104]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:54:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420800.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:54:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420800.41104]:eCallDataUpdateEvent,Msk(bf0002) 18:37:54:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420800.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:54:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420800.41104]:eCallEstablishedEvent,Msk(bf01a6) 18:37:54:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420800.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:54:050 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:54:050 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:54:050 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:54:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420800.41104]: eCallHeldEvent,Msk(bf0126) 18:37:54:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420800.51023]: eCallHeldEvent,Msk(bf000a) 18:37:54:071 CTIOS1-ctios Trace: [call.5000.46855811] Found CallConnection(51500.0) for device 51500. 18:37:54:104 CTIOS1-ctios Trace: >>CG:[call.5000.2131420799]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420799 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420799 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41082 NewConnDevID:41082 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420799 ecc:(...)) 18:37:54:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420799.41082]:eCallDataUpdateEvent,Msk(bf0126) 18:37:54:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420799.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:54:110 CTIOS1-ctios Trace: >>CG:[call.5000.2131420800]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420800 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420800 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41104 NewConnDevID:41104 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420800 ecc:(...)) 18:37:54:110 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420800.41104]:eCallDataUpdateEvent,Msk(bf0126) 18:37:54:111 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420800.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:54:146 CTIOS1-ctios Trace: >>CG:[call.5000.46854744]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46854744 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46854744 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04236277981 CallWrpupData:BB_1218_Productinfo ,205 NewConnDevID:42141 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46854744 ecc:(...)) 18:37:54:146 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854744.04236277981]:eCallDataUpdateEvent 18:37:54:146 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854744.42141]:eCallDataUpdateEvent 18:37:54:167 CTIOS1-ctios Trace: [call.5000.46855529] Found CallConnection(42050.0) for device 42050. 18:37:54:167 CTIOS1-ctios Trace: [call.5000.46855529] Found CallConnection(42050.0) for device 42050. 18:37:54:169 CTIOS1-ctios Trace: >>CG:[call.5000.46855529]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855529 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42050 RelDevID:42050 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855529) 18:37:54:169 CTIOS1-ctios Trace: >>CG:[call.5000.46855529]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855529 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0563500903 RelDevID:0563500903 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855529) 18:37:54:170 CTIOS1-ctios Trace: >>CG:[call.5000.46855529]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855529 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0563500903 MsgID:eCallClearedEvent DvrKey:call.5000.46855529) 18:37:54:170 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855529.0563500903]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:54:170 CTIOS1-ctios Trace: >>CG:[agent.5000.48838]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42050 AGID:48838 AGInstr:42050 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48838 AGAvailStatus:0) 18:37:54:170 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855529.42050]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:54:170 CTIOS1-ctios Trace: [agent.5000.48838]: Current Wrapup Mode = 3 18:37:54:170 CTIOS1-ctios Trace: <-SND[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855529.42050]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:54:170 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855529.0563500903]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:54:170 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855529.42050]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:54:170 CTIOS1-ctios Trace: <-SND[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855529.42050]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:54:170 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855529.0563500903]:eCallClearedEvent,Msk(3f0000) 18:37:54:170 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855529.42050]:eCallClearedEvent,Msk(3f0000) 18:37:54:170 CTIOS1-ctios Trace: <-SND[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855529.42050]:eCallClearedEvent,Msk(3f0000) 18:37:54:170 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:54:170 CTIOS1-ctios Trace: <-SND[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:54:170 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:54:171 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:54:171 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:54:171 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:54:171 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:54:171 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:54:171 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:54:171 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:54:171 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:54:171 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:54:172 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:54:180 CTIOS1-ctios Trace: [call.5000.46855812] Found CallConnection(42550.0) for device 42550. 18:37:54:204 CTIOS1-ctios Trace: >>CG:[agent.5000.48817]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:11142 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42523 AGID:48817 AGInstr:42523 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48817 AGAvailStatus:0) 18:37:54:204 CTIOS1-ctios Trace: Agent [agent.5000.48817] found Device [device.5000.42523]. 18:37:54:204 CTIOS1-ctios Trace: [agent.5000.48817]Attach to found Device[device.5000.42523] 18:37:54:205 CTIOS1-ctios Trace: >>CG:[agent.5000.48817]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:607 SGID:6055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:11142 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42523 AGID:48817 AGInstr:42523 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48817 AGAvailStatus:0) 18:37:54:205 CTIOS1-ctios Trace: >>CG:[agent.5000.48817]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:609 SGID:6062 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:11142 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42523 AGID:48817 AGInstr:42523 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48817 AGAvailStatus:0) 18:37:54:205 CTIOS1-ctios Trace: >>CG:[agent.5000.48817]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:632 SGID:6082 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:11142 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42523 AGID:48817 AGInstr:42523 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48817 AGAvailStatus:0) 18:37:54:205 CTIOS1-ctios Trace: >>CG:[agent.5000.48817]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:11142 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42523 AGID:48817 AGInstr:42523 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48817 AGAvailStatus:0) 18:37:54:205 CTIOS1-ctios Trace: >>CG:[agent.5000.48817]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:0 SGID:6126 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:11142 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42523 AGID:48817 AGInstr:42523 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48817 AGAvailStatus:0) 18:37:54:206 CTIOS1-ctios Trace: >>CG:[agent.5000.48817]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:454 SGID:6129 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:11142 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42523 AGID:48817 AGInstr:42523 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48817 AGAvailStatus:0) 18:37:54:206 CTIOS1-ctios Trace: >>CG:[agent.5000.48817]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:610 SGID:6063 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:11142 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42523 AGID:48817 AGInstr:42523 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48817 AGAvailStatus:0) 18:37:54:206 CTIOS1-ctios Trace: >>CG:[agent.5000.48817]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:618 SGID:6061 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:11142 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42523 AGID:48817 AGInstr:42523 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48817 AGAvailStatus:0) 18:37:54:206 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:54:206 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:206 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48817]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:206 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:eAgentStateEvent(eNotReady),Msk(0) 18:37:54:206 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:207 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48817]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:207 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:eAgentStateEvent(eNotReady),Msk(0) 18:37:54:207 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:207 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48817]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:207 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:eAgentStateEvent(eNotReady),Msk(0) 18:37:54:207 CTIOS1-ctios Trace: >>CG:[agent.5000.48817]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:11142 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42523 AGID:48817 AGInstr:42523 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48817 AGAvailStatus:0) 18:37:54:207 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:207 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48817]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:207 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:eAgentStateEvent(eNotReady),Msk(0) 18:37:54:207 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:207 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48817]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:207 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:eAgentStateEvent(eNotReady),Msk(0) 18:37:54:207 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:208 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48817]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:208 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:eAgentStateEvent(eNotReady),Msk(0) 18:37:54:208 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:208 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48817]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:208 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:eAgentStateEvent(eNotReady),Msk(0) 18:37:54:208 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:208 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48817]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:208 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:eAgentStateEvent(eNotReady),Msk(0) 18:37:54:208 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:208 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48817]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:208 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:eAgentStateEvent(eNotReady),Msk(0) 18:37:54:208 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:208 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48817]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:218 CTIOS1-ctios Trace: [call.5000.46855812] Found CallConnection(42550.0) for device 42550. 18:37:54:329 CTIOS1-ctios Trace: >>CG:[agent.5000.46064]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42198 AGID:46064 AGInstr:42198 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46064 AGAvailStatus:0) 18:37:54:329 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:54:329 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:329 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:330 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:330 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:330 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:330 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:330 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:380 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:0) 18:37:54:380 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:54:381 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:381 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:381 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:381 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:381 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:381 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:381 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:402 CTIOS1-ctios Trace: ->RCV[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4) a=6325][call.5000.154709844.21015]:eSetCallDataRequest 18:37:54:402 CTIOS1-ctios Trace: [call.5000.154709844.21015] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:54:402 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709844.21015]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:54:419 CTIOS1-ctios Trace: >>CG:[call.5000.2131420799]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420799 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420799) 18:37:54:419 CTIOS1-ctios Trace: >>CG:[call.5000.2131420799]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420799 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41082 RelDevID:41082 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420799) 18:37:54:419 CTIOS1-ctios Trace: >>CG:[call.5000.2131420799]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420799 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41082 MsgID:eCallClearedEvent DvrKey:call.5000.2131420799) 18:37:54:419 CTIOS1-ctios Trace: >>CG:[call.5000.2131420799]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420799 ConnDevIDTyp:0 ConnDevID:41082 MsgID:eCallEndEvent DvrKey:call.5000.2131420799) 18:37:54:419 CTIOS1-ctios Trace: Removed CallConnection(41082.0). 18:37:54:419 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:54:419 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420799 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:54:419 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:54:419 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420799.41082]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:54:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420799.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:54:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420799.41082]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:54:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420799.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:54:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420799.41082]:eCallClearedEvent,Msk(3f0000) 18:37:54:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420799.51044]:eCallClearedEvent,Msk(3f0000) 18:37:54:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420799.41082]:eCallEndEvent 18:37:54:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420799.51044]:eCallEndEvent 18:37:54:420 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:54:420 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:54:420 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:54:451 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32371485 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5099 LogdOnTimeTdy:9408 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:275 LogdOnTimeSess:662 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:54:452 CTIOS1-ctios Trace: >>CG:[call.5000.46855812]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855812 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855812 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03049251127 NewConnDevID:03049251127 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855812 ecc:(...)) 18:37:54:452 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855812.03049251127]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:54:452 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855812.42550]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:54:461 CTIOS1-ctios Trace: >>CG:[agent.5000.36198]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9671 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21193 AGID:36198 AGInstr:21193 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36198 AGAvailStatus:0) 18:37:54:461 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:37:54:461 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:462 CTIOS1-ctios Trace: >>CG:[call.5000.154709844]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709844 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709844 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0297732918 CallWrpupData:PSTN_1218_CallDrop ,208 NewConnDevID:21015 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709844 ecc:(...)) 18:37:54:463 CTIOS1-ctios Trace: >>CG:[call.5000.154709844.21015]:eSetCallDataConf(UniqObjID:call.5000.154709844.21015 MsgID:eSetCallDataConf TgtCILClntID:F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)) 18:37:54:463 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709844.0297732918]:eCallDataUpdateEvent 18:37:54:464 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709844.21015]:eCallDataUpdateEvent 18:37:54:464 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709844.21015]:eCallDataUpdateEvent 18:37:54:523 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:0) 18:37:54:523 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:54:524 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:524 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:524 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:524 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:524 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:524 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:524 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:526 CTIOS1-ctios Trace: >>CG:[call.5000.2131420800]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420800 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420800) 18:37:54:526 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420800.41104]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:54:526 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420800.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:54:527 CTIOS1-ctios Trace: >>CG:[call.5000.2131420800]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420800 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41104 RelDevID:41104 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420800) 18:37:54:527 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420800.41104]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:54:527 CTIOS1-ctios Trace: >>CG:[call.5000.2131420800]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420800 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41104 MsgID:eCallClearedEvent DvrKey:call.5000.2131420800) 18:37:54:527 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420800.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:54:527 CTIOS1-ctios Trace: >>CG:[call.5000.2131420800]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420800 ConnDevIDTyp:0 ConnDevID:41104 MsgID:eCallEndEvent DvrKey:call.5000.2131420800) 18:37:54:527 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420800.41104]:eCallClearedEvent,Msk(3f0000) 18:37:54:527 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420800.51023]:eCallClearedEvent,Msk(3f0000) 18:37:54:527 CTIOS1-ctios Trace: Removed CallConnection(41104.0). 18:37:54:527 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:54:527 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420800.41104]:eCallEndEvent 18:37:54:528 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420800 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:54:528 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420800.51023]:eCallEndEvent 18:37:54:528 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:54:528 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:54:528 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:54:528 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:54:537 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:2 SVCID:9801 SG#:2 SGID:9785 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42615 ANI:03018677917 UsrToUsrInfo:(null) Dialed#:45230 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207127 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207127 RCallKeySeq#:1 CallTypIDTag:5272 PreCallIIDTag:7990696) 18:37:54:537 CTIOS1-ctios Trace: <-SND[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:54:545 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:632 SVCID:6102 SG#:633 SGID:6083 SGPri:0 MonID:0 NumNamVars:10 NumNamArrs:4 MRDID:1 AGInstr:42511 ANI:04237332239 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206991 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206991 RCallKeySeq#:1 CallTypIDTag:5142 PreCallIIDTag:7990488) 18:37:54:545 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:54:559 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32371486 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5932 LogdOnTimeTdy:9313 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5932 LogdOnTimeSess:9313 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:54:568 CTIOS1-ctios Trace: >>CG:[agent.5000.48688]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10925 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42615 AGID:48688 AGInstr:42615 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48688 AGAvailStatus:0) 18:37:54:568 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48688]:eAgentStateEvent(eReserved),Msk(0) 18:37:54:568 CTIOS1-ctios Trace: <-SND[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48688]:eAgentStateEvent(eReserved),Msk(0) 18:37:54:568 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48688]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:54:568 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48688]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:54:576 CTIOS1-ctios Trace: >>CG:[agent.5000.48520]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10691 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42511 AGID:48520 AGInstr:42511 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48520 AGAvailStatus:0) 18:37:54:576 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48520]:eAgentStateEvent(eReserved),Msk(0) 18:37:54:576 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:eAgentStateEvent(eReserved),Msk(0) 18:37:54:576 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:54:576 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:54:576 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:54:576 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:54:576 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:54:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:54:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:54:577 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48520]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:54:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:54:607 CTIOS1-ctios Trace: >>CG:[call.5000.46855816]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855816 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03018677917 DNIS:42615 Dialed#:45230 ConnDevID:03018677917 RCallKeyDay:151314 RCallKeyCID:207127 MsgID:eCallBeginEvent DvrKey:call.5000.46855816 ecc:(...) ICMEntUniqID:icm.151314.207127 RCallKeySeq#:2) 18:37:54:607 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855816 18:37:54:607 CTIOS1-ctios Trace: >>CG:[call.5000.46855816]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855816 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03018677917 AlrtgDevID:(null) CallngDevID:03018677917 CalldDevID:42615 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855816 Trnk#:0 TrnkGrp#:0) 18:37:54:607 CTIOS1-ctios Trace: [call.5000.46855816]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03018677917. 18:37:54:607 CTIOS1-ctios Trace: CallConnection(03018677917.1) created AgentObject (Device) for DeviceID(03018677917). 18:37:54:607 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:54:607 CTIOS1-ctios Trace: Added CallConnection(03018677917.1). 18:37:54:607 CTIOS1-ctios Trace: [call.5000.46855816]::CreateCallConnection(): CallConnection(03018677917.1) created successfully. 18:37:54:607 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855816.03018677917]:eCallBeginEvent 18:37:54:608 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855816.03018677917]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:54:608 CTIOS1-ctios Trace: >>CG:[call.5000.46855816]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855816 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:2 SGID:9785 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03018677917 AlrtgDevID:42615 CallngDevID:03018677917 CalldDevID:42615 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855816 Trnk#:0 TrnkGrp#:0) 18:37:54:608 CTIOS1-ctios Trace: [call.5000.46855816] Found CallConnection(03018677917.1) for device 03018677917. 18:37:54:608 CTIOS1-ctios Trace: [call.5000.46855816]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42615. 18:37:54:608 CTIOS1-ctios Trace: [call.5000.46855816] CallConnection(03018677917.1) found DeviceID(42615) AgentID(48688). 18:37:54:608 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:54:608 CTIOS1-ctios Trace: Added CallConnection(03018677917.1). 18:37:54:608 CTIOS1-ctios Trace: [call.5000.46855816]::CreateCallConnection(): CallConnection(03018677917.1) created successfully. 18:37:54:608 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855816.42615]:eCallBeginEvent 18:37:54:608 CTIOS1-ctios Trace: <-SND[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855816.42615]:eCallBeginEvent 18:37:54:608 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855816.03018677917]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:54:608 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855816.42615]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:54:608 CTIOS1-ctios Trace: <-SND[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855816.42615]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:54:628 CTIOS1-ctios Trace: >>CG:[call.5000.46855817]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855817 CallTyp:2 ConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 ANI:04237332239 DNIS:42511 Dialed#:45233 ConnDevID:04237332239 RCallKeyDay:151314 RCallKeyCID:206991 MsgID:eCallBeginEvent DvrKey:call.5000.46855817 ecc:(...) ICMEntUniqID:icm.151314.206991 RCallKeySeq#:2) 18:37:54:628 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855817 18:37:54:628 CTIOS1-ctios Trace: >>CG:[call.5000.46855817]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855817 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:04237332239 AlrtgDevID:(null) CallngDevID:04237332239 CalldDevID:42511 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855817 Trnk#:0 TrnkGrp#:0) 18:37:54:628 CTIOS1-ctios Trace: [call.5000.46855817]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 04237332239. 18:37:54:628 CTIOS1-ctios Trace: CallConnection(04237332239.1) created AgentObject (Device) for DeviceID(04237332239). 18:37:54:628 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:54:628 CTIOS1-ctios Trace: Added CallConnection(04237332239.1). 18:37:54:628 CTIOS1-ctios Trace: [call.5000.46855817]::CreateCallConnection(): CallConnection(04237332239.1) created successfully. 18:37:54:628 CTIOS1-ctios Trace: >>CG:[call.5000.46855817]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855817 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:633 SGID:6083 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:04237332239 AlrtgDevID:42511 CallngDevID:04237332239 CalldDevID:42511 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855817 Trnk#:0 TrnkGrp#:0) 18:37:54:628 CTIOS1-ctios Trace: [call.5000.46855817] Found CallConnection(04237332239.1) for device 04237332239. 18:37:54:628 CTIOS1-ctios Trace: [call.5000.46855817]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42511. 18:37:54:628 CTIOS1-ctios Trace: [call.5000.46855817] CallConnection(04237332239.1) found DeviceID(42511) AgentID(48520). 18:37:54:628 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:54:628 CTIOS1-ctios Trace: Added CallConnection(04237332239.1). 18:37:54:628 CTIOS1-ctios Trace: [call.5000.46855817]::CreateCallConnection(): CallConnection(04237332239.1) created successfully. 18:37:54:628 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855817.04237332239]:eCallBeginEvent 18:37:54:629 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855817.04237332239]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:54:629 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855817.42511]:eCallBeginEvent 18:37:54:629 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855817.42511]:eCallBeginEvent 18:37:54:629 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855817.04237332239]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:54:629 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855817.42511]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:54:629 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855817.42511]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:54:671 CTIOS1-ctios Trace: >>CG:[agent.5000.10442]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9058 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51022 AGID:10442 AGInstr:51022 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10442 AGAvailStatus:1) 18:37:54:672 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10442]:eAgentStateEvent(eTalking),Msk(0) 18:37:54:672 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10442]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:54:672 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10442]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:54:672 CTIOS1-ctios Trace: >>CG:[call.5000.46855818]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855818 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51022 ConnDevID:51022 MsgID:eCallBeginEvent DvrKey:call.5000.46855818 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105074))) 18:37:54:672 CTIOS1-ctios Trace: >>CG:[call.5000.46855818]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855818 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51022 CallngDevID:51022 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855818) 18:37:54:672 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855818 18:37:54:672 CTIOS1-ctios Trace: >>CG:[agent.5000.10442]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9058 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51022 AGID:10442 AGInstr:51022 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10442 AGAvailStatus:0) 18:37:54:672 CTIOS1-ctios Trace: [call.5000.46855818] CallConnection(51022.0) found DeviceID(51022) AgentID(10442). 18:37:54:672 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:54:672 CTIOS1-ctios Trace: Added CallConnection(51022.0). 18:37:54:672 CTIOS1-ctios Trace: [call.5000.46855818]::CreateCallConnection(): CallConnection(51022.0) created successfully. 18:37:54:672 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10442]:eAgentStateEvent(eTalking),Msk(0) 18:37:54:672 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10442]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:54:672 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10442]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:54:673 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855818.51022]:eCallBeginEvent,Msk(bf0002) 18:37:54:673 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855818.51022]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:54:713 CTIOS1-ctios Trace: >>CG:[call.5000.198845363]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845363 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845363 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0412644949 CallWrpupData:BB_1218_RepeatedCallforsamecomplaint ,2 NewConnDevID:21001 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845363 ecc:(...)) 18:37:54:714 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845363.0412644949]:eCallDataUpdateEvent 18:37:54:714 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845363.21001]:eCallDataUpdateEvent 18:37:54:724 CTIOS1-ctios Trace: >>CG:[agent.5000.36198]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9671 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21193 AGID:36198 AGInstr:21193 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36198 AGAvailStatus:1) 18:37:54:724 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:54:724 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:54:755 CTIOS1-ctios Trace: >>CG:[call.5000.154709794]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709794 ConnDevIDTyp:1 ConnDevID:222660149 MsgID:eCallEndEvent DvrKey:call.5000.154709794) 18:37:54:755 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709794 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:54:755 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:37:54:755 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:54:756 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:54:759 CTIOS1-ctios Trace: >>CG:[agent.5000.46064]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42198 AGID:46064 AGInstr:42198 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46064 AGAvailStatus:1) 18:37:54:760 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:54:760 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:54:760 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:54:760 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:54:760 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:54:760 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:54:760 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:54:760 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:54:761 CTIOS1-ctios Trace: >>CG:[call.5000.154709886]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709886 ConnDevIDTyp:1 ConnDevID:0847322188 MsgID:eCallEndEvent DvrKey:call.5000.154709886) 18:37:54:761 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709886 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:54:761 CTIOS1-ctios Trace: >>CG:[agent.5000.36354]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10914 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21184 AGID:36354 AGInstr:21184 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36354 AGAvailStatus:1) 18:37:54:761 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36354]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:54:762 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36354]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:54:765 CTIOS1-ctios Trace: [call.5000.46855620] Found CallConnection(42191.0) for device 42191. 18:37:54:765 CTIOS1-ctios Trace: [call.5000.46855620] Found CallConnection(42191.0) for device 42191. 18:37:54:767 CTIOS1-ctios Trace: >>CG:[call.5000.2131420801]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420801 CallTyp:12 ConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0515577585 DNIS:81126 CallrEntrDig:81126 ConnDevID:42191 RCallKeyDay:151314 RCallKeyCID:206619 MsgID:eCallBeginEvent DvrKey:call.5000.2131420801 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105019)) ICMEntUniqID:icm.151314.206619 RCallKeySeq#:3) 18:37:54:767 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420801 18:37:54:767 CTIOS1-ctios Trace: >>CG:[call.5000.46855620]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855620 NumParties:1 SecDevIDTyp:0 SecCID:2131420801 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0515577585 SecDevID:42191 TfrgDevID:42191 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46855620ConnectedParty[1]:(ConnPtyCID:46855620 ConnPtyDevIDTyp:1 ConnPtyDevID:0515577585)) 18:37:54:767 CTIOS1-ctios Trace: [call.5000.46855620] Found CallConnection(42191.0). 18:37:54:767 CTIOS1-ctios Trace: >>CG:[call.5000.2131420801]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855620 NumParties:1 SecDevIDTyp:0 SecCID:2131420801 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0515577585 SecDevID:42191 TfrgDevID:42191 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420801ConnectedParty[1]:(ConnPtyCID:46855620 ConnPtyDevIDTyp:1 ConnPtyDevID:0515577585)) 18:37:54:768 CTIOS1-ctios Trace: [call.5000.2131420801]::FindTransferCommonDeviceID Calls [call.5000.46855620] and [call.5000.2131420801] do not appear to have a common Device. Tranferring Device [42191] is set as common device 18:37:54:768 CTIOS1-ctios Trace: [call.5000.46855620] Found CallConnection(42191.0). 18:37:54:768 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855620.42191]:eCallTransferredEvent,Msk(bf01a6) 18:37:54:768 CTIOS1-ctios Trace: [call.5000.46855620] Found CallConnection(42191.0). 18:37:54:768 CTIOS1-ctios Trace: Removed CallConnection(42191.0). 18:37:54:768 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855620.42191]:eCallTransferredEvent,Msk(bf01a6) 18:37:54:768 CTIOS1-ctios Trace: Added CallConnection(0515577585.1). 18:37:54:768 CTIOS1-ctios Trace: [call.5000.2131420801] Moved CallConnection[0515577585.1] from [call.5000.46855620] to [call.5000.2131420801]. 18:37:54:768 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855620.42191]:eCallEndEvent 18:37:54:768 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855620.0515577585]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:54:768 CTIOS1-ctios Trace: >>CG:[call.5000.2131420801]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420801 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420801 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:42191 NewConnDevID:0515577585 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420801) 18:37:54:768 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420801.0515577585]:eCallTransferredEvent,Msk(bf01a6) 18:37:54:768 CTIOS1-ctios Trace: >>CG:[call.5000.2131420801]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420801 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0515577585 RelDevID:0515577585 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420801) 18:37:54:768 CTIOS1-ctios Trace: >>CG:[call.5000.2131420801]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420801 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42191 MsgID:eCallClearedEvent DvrKey:call.5000.2131420801) 18:37:54:768 CTIOS1-ctios Trace: >>CG:[call.5000.2131420801]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420801 ConnDevIDTyp:1 ConnDevID:0515577585 MsgID:eCallEndEvent DvrKey:call.5000.2131420801) 18:37:54:768 CTIOS1-ctios Trace: >>CG:[call.5000.46855620]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855620 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0515577585 MsgID:eCallClearedEvent DvrKey:call.5000.46855620) 18:37:54:768 CTIOS1-ctios Trace: Removed CallConnection(0515577585.1). 18:37:54:768 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420801.0515577585]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:54:768 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420801 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:54:769 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420801.0515577585]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:54:769 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420801.0515577585]:eCallClearedEvent,Msk(3f0000) 18:37:54:769 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420801.0515577585]:eCallEndEvent 18:37:54:784 CTIOS1-ctios Trace: >>CG:[agent.5000.48424]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10477 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42191 AGID:48424 AGInstr:42191 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48424 AGAvailStatus:0) 18:37:54:784 CTIOS1-ctios Trace: [agent.5000.48424]: Current Wrapup Mode = 3 18:37:54:784 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:37:54:784 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:54:785 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:54:785 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:54:785 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:54:785 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:54:785 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:54:785 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:54:801 CTIOS1-ctios Trace: >>CG:[agent.5000.48424]:eQueryAgentStatisticsConf(IID:32371487 PrphID:5000 AGExt:42191 AGID:48424 AGInstr:42191 UniqObjID:agent.5000.48424 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:776 LogdOnTimeTdy:2344 NotRdyTimeTdy:602 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:6 HdlCallsTlkTimeTdy:779 HdlCallsTimeTdy:903 IncCallsHldTdy:1 IncCallsHldTimeTdy:64 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:776 LogdOnTimeSess:2344 NotRdyTimeSess:602 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:6 HdlCallsTlkTimeSess:779 HdlCallsTimeSess:903 IncCallsHldSess:1 IncCallsHldTimeSess:64 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:60 HdlCallsAftCallTimeTdy:60 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSes 18:37:54:816 CTIOS1-ctios Trace: SYSTEM_EVENT received: PGStatus:0, ICMCentralControllerTime:1429105075 SystemEventID:10 Arg1:5000 Arg2:4294967295 Arg3:0 Text:51111 18:37:54:816 CTIOS1-ctios Trace: >>CG:eSystemEvent(eSysInstrumentOutOfService)(PGStatus:0 SysEvtID:10 SysEvtArg1:5000 SysEvtArg2:4294967295 MsgID:eSystemEvent ICMCCTime:1429105075 Txt:51111) 18:37:54:816 CTIOS1-ctios Trace: <-SND[E8-PC-3600-3840][device.5000.51111]:eCTIOSFailureEvent(eSysInstrumentOutOfService) 18:37:54:817 CTIOS1-ctios Trace: >>CG:[agent.5000.010590]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:9134 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51111 AGID:010590 AGInstr:51111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.010590 AGAvailStatus:0) 18:37:54:817 CTIOS1-ctios Trace: <-SND[37096][agent.5000.010590]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:54:817 CTIOS1-ctios Trace: <-SND[E8-PC-3600-3840][agent.5000.010590]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:54:817 CTIOS1-ctios Trace: <-SND[37096][agent.5000.010590]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:817 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.010590]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:817 CTIOS1-ctios Trace: >>CG:[agent.5000.010590]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:2138 SGID:8136 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:9134 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51111 AGID:010590 AGInstr:51111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.010590 AGAvailStatus:0) 18:37:54:817 CTIOS1-ctios Trace: >>CG:[agent.5000.010590]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:9134 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51111 AGID:010590 AGInstr:51111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.010590 AGAvailStatus:0) 18:37:54:817 CTIOS1-ctios Trace: >>CG:[agent.5000.010590]:eAgentStateEvent(eLogout)(PrphID:5000 PrphTyp:17 AGState:eLogout SG#:2138 SGID:8136 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:9134 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51111 AGID:010590 AGInstr:51111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.010590 AGAvailStatus:0) 18:37:54:817 CTIOS1-ctios Trace: [agent.5000.010590]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 9752 priority 0 18:37:54:817 CTIOS1-ctios Trace: Agent [agent.5000.010590] detached from device [device.5000.51111]. 18:37:54:818 CTIOS1-ctios Trace: [agent.5000.010590]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 2138 priority 0 18:37:54:818 CTIOS1-ctios Trace: <-SND[37096][agent.5000.010590]:eAgentStateEvent(eNotReady),Msk(0) 18:37:54:818 CTIOS1-ctios Trace: <-SND[E8-PC-3600-3840][agent.5000.010590]:eAgentStateEvent(eNotReady),Msk(0) 18:37:54:818 CTIOS1-ctios Trace: <-SND[37096][agent.5000.010590]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:818 CTIOS1-ctios Trace: >>CG:[agent.5000.010590]:eAgentStateEvent(eLogout)(PrphID:5000 PrphTyp:17 AGState:eLogout SG#:4294967295 SGID:4294967295 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:9134 AGMode:0 MaxTaskLim:0 NumTasks:0 AGExt:51111 AGID:010590 AGInstr:51111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.010590 AGAvailStatus:0) 18:37:54:818 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.010590]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:818 CTIOS1-ctios Trace: <-SND[37096][agent.5000.010590]:eAgentStateEvent(eNotReady),Msk(0) 18:37:54:818 CTIOS1-ctios Trace: <-SND[E8-PC-3600-3840][agent.5000.010590]:eAgentStateEvent(eNotReady),Msk(0) 18:37:54:818 CTIOS1-ctios Trace: <-SND[37096][agent.5000.010590]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:818 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.010590]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:54:818 CTIOS1-ctios Trace: <-SND[37096][agent.5000.010590]:eAgentStateEvent(eLogout),Msk(1000000) 18:37:54:818 CTIOS1-ctios Trace: <-SND[E8-PC-3600-3840][agent.5000.010590]:eAgentStateEvent(eLogout),Msk(1000000) 18:37:54:818 CTIOS1-ctios Trace: <-SND[37096][agent.5000.010590]:Monitored eAgentStateEvent(eLogout),Msk(0) 18:37:54:819 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.010590]:Monitored eAgentStateEvent(eLogout),Msk(0) 18:37:54:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.010590]:eAgentStateEvent(eLogout),Msk(0) 18:37:54:819 CTIOS1-ctios Trace: <-SND[E8-PC-3600-3840][agent.5000.010590]:eAgentStateEvent(eLogout),Msk(0) 18:37:54:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.010590]:Monitored eAgentStateEvent(eLogout),Msk(0) 18:37:54:819 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.010590]:Monitored eAgentStateEvent(eLogout),Msk(0) 18:37:54:841 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:1) 18:37:54:841 CTIOS1-ctios Trace: <-SND[37096][]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:54:841 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:54:842 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:54:842 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:54:842 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:54:842 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:54:842 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:54:842 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:54:862 CTIOS1-ctios Trace: ->RCV[E8-PC-3600-3840 a=010590][agent.5000.010590]:eDisableSkillGroupStatisticsRequest 18:37:54:862 CTIOS1-ctios Trace: ->RCV[E8-PC-3600-3840 a=010590][agent.5000.010590]:eDisableAgentStatisticsRequest 18:37:54:862 CTIOS1-ctios Trace: ->RCV[E8-PC-3600-3840 a=010590][agent.5000.010590]:eDisableSkillGroupStatisticsRequest 18:37:54:863 CTIOS1-ctios Trace: ->RCV[E8-PC-3600-3840 a=010590][agent.5000.010590]:eDisableAgentStatisticsRequest 18:37:54:867 CTIOS1-ctios Trace: [call.5000.198845380] Found CallConnection(21065.0) for device 21065. 18:37:54:868 CTIOS1-ctios Trace: [call.5000.198845380] Found CallConnection(21065.0) for device 21065. 18:37:54:868 CTIOS1-ctios Trace: >>CG:[call.5000.198845380]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845380 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21065 RelDevID:21065 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845380) 18:37:54:868 CTIOS1-ctios Trace: >>CG:[call.5000.198845380]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845380 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2132212457 RelDevID:2132212457 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845380) 18:37:54:868 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845380.2132212457]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:54:868 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845380.21065]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:54:868 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845380.2132212457]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:54:868 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845380.21065]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:54:868 CTIOS1-ctios Trace: >>CG:[call.5000.198845380]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845380 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2132212457 MsgID:eCallClearedEvent DvrKey:call.5000.198845380) 18:37:54:868 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845380.2132212457]:eCallClearedEvent,Msk(3f0000) 18:37:54:868 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845380.21065]:eCallClearedEvent,Msk(3f0000) 18:37:54:868 CTIOS1-ctios Trace: >>CG:[agent.5000.6087]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:621 SGID:6071 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:5292 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21065 AGID:6087 AGInstr:21065 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6087 AGAvailStatus:0) 18:37:54:868 CTIOS1-ctios Trace: [agent.5000.6087]: Current Wrapup Mode = 3 18:37:54:869 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:54:869 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:54:869 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:54:869 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:54:869 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:54:922 CTIOS1-ctios Trace: >>CG:[call.5000.46855818]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855818 CallTyp:10 ConnDevIDTyp:0 NewConnCID:46855818 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:9903222261653 ConnDevID:51022 NewConnDevID:51022 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855818) 18:37:54:923 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855818.51022]:eCallDataUpdateEvent,Msk(bf0002) 18:37:54:923 CTIOS1-ctios Trace: >>CG:[call.5000.46855818]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855818 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51022 CallngDevID:51022 CalldDevID:9903222261653 MsgID:eCallOriginatedEvent DvrKey:call.5000.46855818) 18:37:54:923 CTIOS1-ctios Trace: [call.5000.46855818] Found CallConnection(51022.0) for device 51022. 18:37:54:923 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855818.51022]:eCallOriginatedEvent,Msk(bf0002) 18:37:54:975 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:402 SVCID:5028 SG#:502 SGID:5037 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21174 ANI:812822087 UsrToUsrInfo:(null) Dialed#:81121 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206138 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206138 RCallKeySeq#:4 CallTypIDTag:5033 PreCallIIDTag:7990472) 18:37:54:978 CTIOS1-ctios Trace: XXX CLIENT[E8-PC-3600-3840], CLOSE 18:37:54:978 CTIOS1-ctios Trace: CClient::Close: CLIENT[E8-PC-3600-3840][0xd02dd70, CLOSE(), Calling OnConnectionClosed() 18:37:54:978 CTIOS1-ctios Trace: ->RCV[E8-PC-3600-3840 a=010590]:eOnConnectionClosed 18:37:54:979 CTIOS1-ctios Trace: ptcl_CTIOS1 ctios server [8.5 00075] [ACTIVE, CG: 10.192.10.202, CGPort: 42027, Connections (Agent Mode: 238; Monitor Mode: 1)] 18:37:54:979 CTIOS1-ctios Trace: [1] OnConnectionClosed, Client[0x0D02DD70][E8-PC-3600-3840] 18:37:54:979 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 18:37:54:998 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:402 SVCID:5028 SG#:502 SGID:5037 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21158 ANI:3328141789 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206768 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206768 RCallKeySeq#:1 CallTypIDTag:5033 PreCallIIDTag:7990117) 18:37:55:005 CTIOS1-ctios Trace: >>CG:[call.5000.46855818]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855818 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46855818 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51022 NewConnDevID:51022 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855818) 18:37:55:005 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855818.51022]:eCallDataUpdateEvent,Msk(bf0002) 18:37:55:005 CTIOS1-ctios Trace: >>CG:[call.5000.46855818]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:46855818 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:9903222261653 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.46855818 Trnk#:0 TrnkGrp#:0) 18:37:55:006 CTIOS1-ctios Trace: >>CG:[agent.5000.6635]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9158 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21174 AGID:6635 AGInstr:21174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6635 AGAvailStatus:0) 18:37:55:006 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:eAgentStateEvent(eReserved),Msk(0) 18:37:55:006 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:55:026 CTIOS1-ctios Trace: >>CG:[agent.5000.6289]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:6046 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21158 AGID:6289 AGInstr:21158 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6289 AGAvailStatus:0) 18:37:55:027 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6289]:eAgentStateEvent(eReserved),Msk(0) 18:37:55:027 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6289]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:55:064 CTIOS1-ctios Trace: ->RCV[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4) a=6325][agent.5000.6325]:eSetAgentStateRequest(eAvailable) 18:37:55:097 CTIOS1-ctios Trace: >>CG:[call.5000.154709963]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709963 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:812822087 DNIS:21174 Dialed#:81121 ConnDevID:812822087 RCallKeyDay:151314 RCallKeyCID:206138 MsgID:eCallBeginEvent DvrKey:call.5000.154709963 ecc:(...) ICMEntUniqID:icm.151314.206138 RCallKeySeq#:5) 18:37:55:097 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154709963 18:37:55:097 CTIOS1-ctios Trace: >>CG:[call.5000.154709963]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709963 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:812822087 AlrtgDevID:(null) CallngDevID:812822087 CalldDevID:21174 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709963 Trnk#:0 TrnkGrp#:0) 18:37:55:097 CTIOS1-ctios Trace: [call.5000.154709963]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 812822087. 18:37:55:097 CTIOS1-ctios Trace: >>CG:[call.5000.154709963]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709963 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:502 SGID:5037 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:812822087 AlrtgDevID:21174 CallngDevID:812822087 CalldDevID:21174 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709963 Trnk#:0 TrnkGrp#:0) 18:37:55:097 CTIOS1-ctios Trace: CallConnection(812822087.1) created AgentObject (Device) for DeviceID(812822087). 18:37:55:097 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:55:097 CTIOS1-ctios Trace: Added CallConnection(812822087.1). 18:37:55:097 CTIOS1-ctios Trace: [call.5000.154709963]::CreateCallConnection(): CallConnection(812822087.1) created successfully. 18:37:55:097 CTIOS1-ctios Trace: [call.5000.154709963] Found CallConnection(812822087.1) for device 812822087. 18:37:55:097 CTIOS1-ctios Trace: [call.5000.154709963]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21174. 18:37:55:097 CTIOS1-ctios Trace: [call.5000.154709963] CallConnection(812822087.1) found DeviceID(21174) AgentID(6635). 18:37:55:097 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:55:097 CTIOS1-ctios Trace: Added CallConnection(812822087.1). 18:37:55:097 CTIOS1-ctios Trace: [call.5000.154709963]::CreateCallConnection(): CallConnection(812822087.1) created successfully. 18:37:55:098 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709963.812822087]:eCallBeginEvent 18:37:55:098 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709963.812822087]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:55:098 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709963.21174]:eCallBeginEvent 18:37:55:098 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709963.812822087]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:55:098 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709963.21174]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:55:099 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:591 SGID:9683 SGPri:0 MonID:0 NumNamVars:13 NumNamArrs:4 MRDID:1 AGInstr:21184 ANI:2136973956 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:205113 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.205113 RCallKeySeq#:1 CallTypIDTag:5260 PreCallIIDTag:7987654) 18:37:55:099 CTIOS1-ctios Trace: >>CG:[agent.5000.48392]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42241 AGID:48392 AGInstr:42241 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48392 AGAvailStatus:1) 18:37:55:099 CTIOS1-ctios Trace: >>CG:[call.5000.50374325]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:50374325 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42241 ConnDevID:42241 MsgID:eCallBeginEvent DvrKey:call.5000.50374325 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105074))) 18:37:55:099 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.50374325 18:37:55:100 CTIOS1-ctios Trace: >>CG:[call.5000.50374325]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:50374325 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42241 CallngDevID:42241 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.50374325) 18:37:55:100 CTIOS1-ctios Trace: [call.5000.50374325] CallConnection(42241.0) found DeviceID(42241) AgentID(48392). 18:37:55:100 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:55:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:eAgentStateEvent(eTalking),Msk(0) 18:37:55:100 CTIOS1-ctios Trace: Added CallConnection(42241.0). 18:37:55:100 CTIOS1-ctios Trace: [call.5000.50374325]::CreateCallConnection(): CallConnection(42241.0) created successfully. 18:37:55:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:100 CTIOS1-ctios Trace: >>CG:[agent.5000.48392]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10410 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42241 AGID:48392 AGInstr:42241 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48392 AGAvailStatus:0) 18:37:55:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:100 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:100 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:100 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374325.42241]:eCallBeginEvent,Msk(bf0002) 18:37:55:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374325.42241]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:55:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:eAgentStateEvent(eTalking),Msk(0) 18:37:55:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:101 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:101 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:101 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:115 CTIOS1-ctios Trace: ->RCV[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4) a=9556][call.5000.198845462.21051]:eSingleStepTransferRequest 18:37:55:131 CTIOS1-ctios Trace: >>CG:[call.5000.154709844]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709844 ConnDevIDTyp:0 ConnDevID:21015 MsgID:eCallEndEvent DvrKey:call.5000.154709844) 18:37:55:131 CTIOS1-ctios Trace: Removed CallConnection(0297732918.1). 18:37:55:131 CTIOS1-ctios Trace: Removed CallConnection(21015.0). 18:37:55:131 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709844 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:55:131 CTIOS1-ctios Trace: >>CG:[agent.5000.6325]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6347 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21015 AGID:6325 AGInstr:21015 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6325 AGAvailStatus:1) 18:37:55:131 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709844.0297732918]:eCallEndEvent 18:37:55:131 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709844.21015]:eCallEndEvent 18:37:55:131 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709844.21015]:eCallEndEvent 18:37:55:131 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6325]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:55:132 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6325]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:55:132 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6325]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:132 CTIOS1-ctios Trace: >>CG:[agent.5000.6325]:eSetAgentStateConf(UniqObjID:agent.5000.6325 MsgID:eSetAgentStateConf TgtCILClntID:F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)) 18:37:55:132 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6325]:eSetAgentStateConf 18:37:55:133 CTIOS1-ctios Trace: ->RCV[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4) a=42380][agent.5000.42380]:eSetAgentStateRequest(eNotReady) 18:37:55:137 CTIOS1-ctios Trace: >>CG:[agent.5000.36354]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10914 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21184 AGID:36354 AGInstr:21184 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36354 AGAvailStatus:0) 18:37:55:137 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36354]:eAgentStateEvent(eReserved),Msk(0) 18:37:55:137 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36354]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:55:141 CTIOS1-ctios Trace: >>CG:[call.5000.154709964]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709964 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:3328141789 DNIS:21158 Dialed#:45433 ConnDevID:3328141789 RCallKeyDay:151314 RCallKeyCID:206768 MsgID:eCallBeginEvent DvrKey:call.5000.154709964 ecc:(...) ICMEntUniqID:icm.151314.206768 RCallKeySeq#:2) 18:37:55:141 CTIOS1-ctios Trace: >>CG:[call.5000.154709964]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709964 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3328141789 AlrtgDevID:(null) CallngDevID:3328141789 CalldDevID:21158 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709964 Trnk#:0 TrnkGrp#:0) 18:37:55:141 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154709964 18:37:55:141 CTIOS1-ctios Trace: [call.5000.154709964]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3328141789. 18:37:55:141 CTIOS1-ctios Trace: CallConnection(3328141789.1) created AgentObject (Device) for DeviceID(3328141789). 18:37:55:141 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:55:141 CTIOS1-ctios Trace: Added CallConnection(3328141789.1). 18:37:55:141 CTIOS1-ctios Trace: [call.5000.154709964]::CreateCallConnection(): CallConnection(3328141789.1) created successfully. 18:37:55:141 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709964.3328141789]:eCallBeginEvent 18:37:55:141 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709964.3328141789]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:55:142 CTIOS1-ctios Trace: >>CG:[call.5000.154709964]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709964 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:502 SGID:5037 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3328141789 AlrtgDevID:21158 CallngDevID:3328141789 CalldDevID:21158 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709964 Trnk#:0 TrnkGrp#:0) 18:37:55:142 CTIOS1-ctios Trace: [call.5000.154709964] Found CallConnection(3328141789.1) for device 3328141789. 18:37:55:142 CTIOS1-ctios Trace: [call.5000.154709964]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21158. 18:37:55:142 CTIOS1-ctios Trace: [call.5000.154709964] CallConnection(3328141789.1) found DeviceID(21158) AgentID(6289). 18:37:55:142 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:55:142 CTIOS1-ctios Trace: Added CallConnection(3328141789.1). 18:37:55:142 CTIOS1-ctios Trace: [call.5000.154709964]::CreateCallConnection(): CallConnection(3328141789.1) created successfully. 18:37:55:142 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709964.21158]:eCallBeginEvent 18:37:55:142 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709964.3328141789]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:55:142 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709964.21158]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:55:162 CTIOS1-ctios Trace: >>CG:[agent.5000.6325]:eQueryAgentStatisticsConf(IID:32371491 PrphID:5000 AGExt:21015 AGID:6325 AGInstr:21015 UniqObjID:agent.5000.6325 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:553 LogdOnTimeTdy:5720 NotRdyTimeTdy:7 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:43 HdlCallsTlkTimeTdy:4995 HdlCallsTimeTdy:5118 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:553 LogdOnTimeSess:5720 NotRdyTimeSess:7 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:43 HdlCallsTlkTimeSess:4995 HdlCallsTimeSess:5118 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:123 HdlCallsAftCallTimeTdy:123 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess 18:37:55:162 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6325]:eOnNewAgentStatisticsEvent 18:37:55:200 CTIOS1-ctios Trace: >>CG:[call.5000.198845493]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845493 CallTyp:2 ConnDevIDTyp:1 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 ANI:2136973956 DNIS:21184 Dialed#:45433 ConnDevID:2136973956 RCallKeyDay:151314 RCallKeyCID:205113 MsgID:eCallBeginEvent DvrKey:call.5000.198845493 ecc:(...) ICMEntUniqID:icm.151314.205113 RCallKeySeq#:2) 18:37:55:200 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845493 18:37:55:201 CTIOS1-ctios Trace: >>CG:[call.5000.198845493]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845493 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2136973956 AlrtgDevID:(null) CallngDevID:2136973956 CalldDevID:21184 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845493 Trnk#:0 TrnkGrp#:0) 18:37:55:201 CTIOS1-ctios Trace: [call.5000.198845493]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 2136973956. 18:37:55:201 CTIOS1-ctios Trace: >>CG:[call.5000.198845493]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845493 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:591 SGID:9683 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2136973956 AlrtgDevID:21184 CallngDevID:2136973956 CalldDevID:21184 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845493 Trnk#:0 TrnkGrp#:0) 18:37:55:201 CTIOS1-ctios Trace: CallConnection(2136973956.1) created AgentObject (Device) for DeviceID(2136973956). 18:37:55:201 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:55:201 CTIOS1-ctios Trace: Added CallConnection(2136973956.1). 18:37:55:201 CTIOS1-ctios Trace: [call.5000.198845493]::CreateCallConnection(): CallConnection(2136973956.1) created successfully. 18:37:55:201 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845493.2136973956]:eCallBeginEvent 18:37:55:201 CTIOS1-ctios Trace: [call.5000.198845493] Found CallConnection(2136973956.1) for device 2136973956. 18:37:55:201 CTIOS1-ctios Trace: [call.5000.198845493]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21184. 18:37:55:201 CTIOS1-ctios Trace: [call.5000.198845493] CallConnection(2136973956.1) found DeviceID(21184) AgentID(36354). 18:37:55:201 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:55:201 CTIOS1-ctios Trace: Added CallConnection(2136973956.1). 18:37:55:201 CTIOS1-ctios Trace: [call.5000.198845493]::CreateCallConnection(): CallConnection(2136973956.1) created successfully. 18:37:55:201 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845493.2136973956]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:55:201 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845493.21184]:eCallBeginEvent 18:37:55:201 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845493.2136973956]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:55:201 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845493.21184]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:55:237 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:37:55:237 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:37:55:238 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:238 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:238 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:238 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:238 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:238 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:238 CTIOS1-ctios Trace: >>CG:[call.5000.46855819]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855819 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42037 ConnDevID:42037 MsgID:eCallBeginEvent DvrKey:call.5000.46855819 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105074))) 18:37:55:238 CTIOS1-ctios Trace: >>CG:[call.5000.46855819]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855819 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42037 CallngDevID:42037 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855819) 18:37:55:238 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:0) 18:37:55:238 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:238 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855819 18:37:55:238 CTIOS1-ctios Trace: [call.5000.46855819] CallConnection(42037.0) found DeviceID(42037) AgentID(48558). 18:37:55:238 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:55:238 CTIOS1-ctios Trace: Added CallConnection(42037.0). 18:37:55:238 CTIOS1-ctios Trace: [call.5000.46855819]::CreateCallConnection(): CallConnection(42037.0) created successfully. 18:37:55:239 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855819.42037]:eCallBeginEvent,Msk(bf0002) 18:37:55:239 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855819.42037]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:55:239 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:37:55:239 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:239 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:239 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:239 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:239 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:239 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:239 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:241 CTIOS1-ctios Trace: >>CG:[call.5000.50374325]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:50374325 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42241 RelDevID:42241 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.50374325) 18:37:55:241 CTIOS1-ctios Trace: >>CG:[call.5000.50374325]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:50374325 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42241 MsgID:eCallClearedEvent DvrKey:call.5000.50374325) 18:37:55:241 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374325.42241]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:55:241 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374325.42241]:eCallClearedEvent,Msk(3f0000) 18:37:55:241 CTIOS1-ctios Trace: >>CG:[call.5000.50374325]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:50374325 ConnDevIDTyp:0 ConnDevID:42241 MsgID:eCallEndEvent DvrKey:call.5000.50374325) 18:37:55:242 CTIOS1-ctios Trace: Removed CallConnection(42241.0). 18:37:55:242 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.50374325 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:55:242 CTIOS1-ctios Trace: >>CG:[agent.5000.48392]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42241 AGID:48392 AGInstr:42241 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48392 AGAvailStatus:1) 18:37:55:242 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374325.42241]:eCallEndEvent 18:37:55:242 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:55:242 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:242 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:242 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:242 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:242 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:242 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:242 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:245 CTIOS1-ctios Trace: [call.5000.198845462] Found CallConnection(21051.0) for device 21051. 18:37:55:246 CTIOS1-ctios Trace: [call.5000.198845462] Found CallConnection(21051.0) for device 21051. 18:37:55:257 CTIOS1-ctios Trace: ->RCV[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4) a=48734][agent.5000.48734]:eSetAgentStateRequest(eAvailable) 18:37:55:270 CTIOS1-ctios Trace: >>CG:[call.5000.198845462]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845462 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845462 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0673018071 NewConnDevID:0673018071 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845462 ecc:(...)) 18:37:55:270 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845462.0673018071]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:55:270 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845462.21051]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:55:270 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845462.21051]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:55:277 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:200 SVCID:5001 SG#:300 SGID:5002 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42150 ANI:03028517405 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206800 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206800 RCallKeySeq#:1 CallTypIDTag:5004 PreCallIIDTag:7990173) 18:37:55:280 CTIOS1-ctios Trace: >>CG:[call.5000.2131420802]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420802 CallTyp:12 ConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0673018071 DNIS:81121 CallrEntrDig:81121 ConnDevID:21051 RCallKeyDay:151314 RCallKeyCID:206774 MsgID:eCallBeginEvent DvrKey:call.5000.2131420802 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105042)) ICMEntUniqID:icm.151314.206774 RCallKeySeq#:3) 18:37:55:280 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420802 18:37:55:280 CTIOS1-ctios Trace: >>CG:[call.5000.198845462]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:198845462 NumParties:1 SecDevIDTyp:0 SecCID:2131420802 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0673018071 SecDevID:21051 TfrgDevID:21051 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.198845462ConnectedParty[1]:(ConnPtyCID:198845462 ConnPtyDevIDTyp:1 ConnPtyDevID:0673018071)) 18:37:55:280 CTIOS1-ctios Trace: [call.5000.198845462] Found CallConnection(21051.0). 18:37:55:280 CTIOS1-ctios Trace: >>CG:[call.5000.2131420802]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:198845462 NumParties:1 SecDevIDTyp:0 SecCID:2131420802 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0673018071 SecDevID:21051 TfrgDevID:21051 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420802ConnectedParty[1]:(ConnPtyCID:198845462 ConnPtyDevIDTyp:1 ConnPtyDevID:0673018071)) 18:37:55:280 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845462.21051]:eCallTransferredEvent,Msk(bf01a6) 18:37:55:280 CTIOS1-ctios Trace: [call.5000.2131420802]::FindTransferCommonDeviceID Calls [call.5000.198845462] and [call.5000.2131420802] do not appear to have a common Device. Tranferring Device [21051] is set as common device 18:37:55:280 CTIOS1-ctios Trace: [call.5000.198845462] Found CallConnection(21051.0). 18:37:55:280 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845462.21051]:eCallTransferredEvent,Msk(bf01a6) 18:37:55:280 CTIOS1-ctios Trace: >>CG:[call.5000.2131420802]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420802 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420802 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21051 NewConnDevID:0673018071 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420802) 18:37:55:280 CTIOS1-ctios Trace: [call.5000.198845462] Found CallConnection(21051.0). 18:37:55:280 CTIOS1-ctios Trace: Removed CallConnection(21051.0). 18:37:55:280 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845462.21051]:eCallTransferredEvent,Msk(bf01a6) 18:37:55:280 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845462.21051]:eCallTransferredEvent,Msk(bf01a6) 18:37:55:281 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845462.21051]:eCallEndEvent 18:37:55:281 CTIOS1-ctios Trace: Added CallConnection(0673018071.1). 18:37:55:281 CTIOS1-ctios Trace: [call.5000.2131420802] Moved CallConnection[0673018071.1] from [call.5000.198845462] to [call.5000.2131420802]. 18:37:55:281 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845462.21051]:eCallEndEvent 18:37:55:281 CTIOS1-ctios Trace: >>CG:[call.5000.2131420802]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420802 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0673018071 RelDevID:0673018071 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420802) 18:37:55:281 CTIOS1-ctios Trace: >>CG:[call.5000.2131420802]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420802 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21051 MsgID:eCallClearedEvent DvrKey:call.5000.2131420802) 18:37:55:281 CTIOS1-ctios Trace: >>CG:[call.5000.2131420802]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420802 ConnDevIDTyp:1 ConnDevID:0673018071 MsgID:eCallEndEvent DvrKey:call.5000.2131420802) 18:37:55:281 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845462.0673018071]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:55:281 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420802.0673018071]:eCallTransferredEvent,Msk(bf01a6) 18:37:55:281 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420802.0673018071]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:55:281 CTIOS1-ctios Trace: Removed CallConnection(0673018071.1). 18:37:55:281 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420802 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:55:281 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420802.0673018071]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:55:281 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420802.0673018071]:eCallClearedEvent,Msk(3f0000) 18:37:55:281 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420802.0673018071]:eCallEndEvent 18:37:55:282 CTIOS1-ctios Trace: >>CG:[agent.5000.9556]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:623 SGID:6069 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9375 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21051 AGID:9556 AGInstr:21051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9556 AGAvailStatus:0) 18:37:55:282 CTIOS1-ctios Trace: [agent.5000.9556]: Current Wrapup Mode = 3 18:37:55:282 CTIOS1-ctios Trace: >>CG:[call.5000.198845462]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845462 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.198845462) 18:37:55:282 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9556]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:37:55:282 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9556]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:37:55:283 CTIOS1-ctios Trace: >>CG:[agent.5000.42380]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8886 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42112 AGID:42380 AGInstr:42112 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42380 AGAvailStatus:0) 18:37:55:283 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:55:284 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:55:284 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:55:284 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:55:284 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:55:284 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:55:284 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:55:284 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:55:284 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:55:284 CTIOS1-ctios Trace: >>CG:[agent.5000.42380]:eSetAgentStateConf(UniqObjID:agent.5000.42380 MsgID:eSetAgentStateConf TgtCILClntID:FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)) 18:37:55:284 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:eSetAgentStateConf 18:37:55:307 CTIOS1-ctios Trace: >>CG:[agent.5000.3052]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5482 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42150 AGID:3052 AGInstr:42150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3052 AGAvailStatus:0) 18:37:55:308 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:eAgentStateEvent(eReserved),Msk(0) 18:37:55:308 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:55:308 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:55:308 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3052]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:55:308 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3052]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:55:308 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:55:308 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:55:308 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3052]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:55:316 CTIOS1-ctios Trace: >>CG:[agent.5000.9556]:eQueryAgentStatisticsConf(IID:32371494 PrphID:5000 AGExt:21051 AGID:9556 AGInstr:21051 UniqObjID:agent.5000.9556 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2513 LogdOnTimeTdy:20458 NotRdyTimeTdy:2857 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:113 HdlCallsTlkTimeTdy:13970 HdlCallsTimeTdy:14965 IncCallsHldTdy:4 IncCallsHldTimeTdy:271 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2513 LogdOnTimeSess:20458 NotRdyTimeSess:2857 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:113 HdlCallsTlkTimeSess:13970 HdlCallsTimeSess:14965 IncCallsHldSess:4 IncCallsHldTimeSess:271 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:724 HdlCallsAftCallTimeTdy:724 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess 18:37:55:316 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9556]:eOnNewAgentStatisticsEvent 18:37:55:318 CTIOS1-ctios Trace: ->RCV[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4) a=42518][agent.5000.42518]:eSetAgentStateRequest(eNotReady) 18:37:55:318 CTIOS1-ctios Trace: >>CG:[call.5000.46855209]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855209 ConnDevIDTyp:0 ConnDevID:42618 MsgID:eCallEndEvent DvrKey:call.5000.46855209) 18:37:55:319 CTIOS1-ctios Trace: Removed CallConnection(03027760971.1). 18:37:55:319 CTIOS1-ctios Trace: Removed CallConnection(42618.0). 18:37:55:319 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855209 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:55:319 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855209.03027760971]:eCallEndEvent 18:37:55:319 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855209.42618]:eCallEndEvent 18:37:55:319 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855209.42618]:eCallEndEvent 18:37:55:319 CTIOS1-ctios Trace: >>CG:[agent.5000.48734]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11059 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42618 AGID:48734 AGInstr:42618 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48734 AGAvailStatus:1) 18:37:55:319 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48734]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:55:320 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48734]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:55:320 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48734]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:320 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48734]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:321 CTIOS1-ctios Trace: >>CG:[agent.5000.48734]:eSetAgentStateConf(UniqObjID:agent.5000.48734 MsgID:eSetAgentStateConf TgtCILClntID:FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)) 18:37:55:321 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48734]:eSetAgentStateConf 18:37:55:350 CTIOS1-ctios Trace: >>CG:[agent.5000.48734]:eQueryAgentStatisticsConf(IID:32371496 PrphID:5000 AGExt:42618 AGID:48734 AGInstr:42618 UniqObjID:agent.5000.48734 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2155 LogdOnTimeTdy:9938 NotRdyTimeTdy:593 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:67 HdlCallsTlkTimeTdy:6543 HdlCallsTimeTdy:7004 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2155 LogdOnTimeSess:9938 NotRdyTimeSess:593 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:67 HdlCallsTlkTimeSess:6543 HdlCallsTimeSess:7004 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:461 HdlCallsAftCallTimeTdy:461 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:37:55:350 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48734]:eOnNewAgentStatisticsEvent 18:37:55:351 CTIOS1-ctios Trace: >>CG:[call.5000.46855820]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855820 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:03028517405 DNIS:42150 Dialed#:45233 ConnDevID:03028517405 RCallKeyDay:151314 RCallKeyCID:206800 MsgID:eCallBeginEvent DvrKey:call.5000.46855820 ecc:(...) ICMEntUniqID:icm.151314.206800 RCallKeySeq#:2) 18:37:55:351 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855820 18:37:55:351 CTIOS1-ctios Trace: >>CG:[call.5000.46855820]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855820 ConnDevIDTyp:1 SVC#:200 SVCID:5001 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03028517405 AlrtgDevID:(null) CallngDevID:03028517405 CalldDevID:42150 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855820 Trnk#:0 TrnkGrp#:0) 18:37:55:351 CTIOS1-ctios Trace: [call.5000.46855820]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03028517405. 18:37:55:351 CTIOS1-ctios Trace: CallConnection(03028517405.1) created AgentObject (Device) for DeviceID(03028517405). 18:37:55:351 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:55:351 CTIOS1-ctios Trace: Added CallConnection(03028517405.1). 18:37:55:351 CTIOS1-ctios Trace: [call.5000.46855820]::CreateCallConnection(): CallConnection(03028517405.1) created successfully. 18:37:55:351 CTIOS1-ctios Trace: >>CG:[call.5000.46855820]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855820 ConnDevIDTyp:1 SVC#:200 SVCID:5001 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:300 SGID:5002 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03028517405 AlrtgDevID:42150 CallngDevID:03028517405 CalldDevID:42150 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855820 Trnk#:0 TrnkGrp#:0) 18:37:55:351 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855820.03028517405]:eCallBeginEvent 18:37:55:351 CTIOS1-ctios Trace: [call.5000.46855820] Found CallConnection(03028517405.1) for device 03028517405. 18:37:55:351 CTIOS1-ctios Trace: [call.5000.46855820]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42150. 18:37:55:351 CTIOS1-ctios Trace: [call.5000.46855820] CallConnection(03028517405.1) found DeviceID(42150) AgentID(3052). 18:37:55:351 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:55:351 CTIOS1-ctios Trace: Added CallConnection(03028517405.1). 18:37:55:351 CTIOS1-ctios Trace: [call.5000.46855820]::CreateCallConnection(): CallConnection(03028517405.1) created successfully. 18:37:55:351 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855820.03028517405]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:55:352 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855820.42150]:eCallBeginEvent 18:37:55:352 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855820.03028517405]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:55:352 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855820.42150]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:55:409 CTIOS1-ctios Trace: >>CG:[call.5000.46855819]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855819 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42037 RelDevID:42037 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855819) 18:37:55:409 CTIOS1-ctios Trace: >>CG:[call.5000.46855819]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855819 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42037 MsgID:eCallClearedEvent DvrKey:call.5000.46855819) 18:37:55:409 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855819.42037]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:55:409 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855819.42037]:eCallClearedEvent,Msk(3f0000) 18:37:55:409 CTIOS1-ctios Trace: >>CG:[call.5000.46855819]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855819 ConnDevIDTyp:0 ConnDevID:42037 MsgID:eCallEndEvent DvrKey:call.5000.46855819) 18:37:55:409 CTIOS1-ctios Trace: Removed CallConnection(42037.0). 18:37:55:409 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855819 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:55:409 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855819.42037]:eCallEndEvent 18:37:55:410 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:37:55:410 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:55:410 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:410 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:410 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:410 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:410 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:410 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:411 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:466 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9433 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42242 AGID:42518 AGInstr:42242 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42518 AGAvailStatus:0) 18:37:55:466 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:55:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:55:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:55:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:55:466 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:55:466 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:55:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:55:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:55:467 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:55:467 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eSetAgentStateConf(UniqObjID:agent.5000.42518 MsgID:eSetAgentStateConf TgtCILClntID:GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)) 18:37:55:467 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eSetAgentStateConf 18:37:55:491 CTIOS1-ctios Trace: ->RCV[GF-PC-3124-3296 a=10840][call.5000.198845482.51054]:eSingleStepTransferRequest 18:37:55:511 CTIOS1-ctios Trace: >>CG:[call.5000.46854744]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46854744 ConnDevIDTyp:0 ConnDevID:42141 MsgID:eCallEndEvent DvrKey:call.5000.46854744) 18:37:55:512 CTIOS1-ctios Trace: Removed CallConnection(04236277981.1). 18:37:55:512 CTIOS1-ctios Trace: Removed CallConnection(42141.0). 18:37:55:512 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46854744 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:55:512 CTIOS1-ctios Trace: >>CG:[agent.5000.48714]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11023 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42141 AGID:48714 AGInstr:42141 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48714 AGAvailStatus:1) 18:37:55:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854744.04236277981]:eCallEndEvent 18:37:55:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854744.42141]:eCallEndEvent 18:37:55:512 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48714]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:55:512 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48714]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:512 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48714]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:512 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48714]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:512 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48714]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:512 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48714]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:512 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48714]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:513 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48714]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:540 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:37:55:540 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:55:540 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:55:543 CTIOS1-ctios Trace: >>CG:[agent.5000.48714]:eQueryAgentStatisticsConf(IID:32371498 PrphID:5000 AGExt:42141 AGID:48714 AGInstr:42141 UniqObjID:agent.5000.48714 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2061 LogdOnTimeTdy:23874 NotRdyTimeTdy:3134 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:106 HdlCallsTlkTimeTdy:19719 HdlCallsTimeTdy:20314 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:3380 LogdOnTimeSess:27646 NotRdyTimeSess:3138 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:106 HdlCallsTlkTimeSess:19719 HdlCallsTimeSess:20314 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:595 HdlCallsAftCallTimeTdy:595 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess: 18:37:55:553 CTIOS1-ctios Trace: ->RCV[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4) a=6325][agent.5000.6325]:eSetAgentStateRequest(eNotReady) 18:37:55:570 CTIOS1-ctios Trace: ->RCV[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4) a=42380][agent.5000.42380]:eSetAgentStateRequest(eAvailable) 18:37:55:614 CTIOS1-ctios Trace: ->RCV[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4) a=42518][agent.5000.42518]:eSetAgentStateRequest(eAvailable) 18:37:55:616 CTIOS1-ctios Trace: >>CG:[agent.5000.48688]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10925 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42615 AGID:48688 AGInstr:42615 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48688 AGAvailStatus:0) 18:37:55:616 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48688]:eAgentStateEvent(eTalking),Msk(0) 18:37:55:616 CTIOS1-ctios Trace: <-SND[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48688]:eAgentStateEvent(eTalking),Msk(0) 18:37:55:616 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48688]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:616 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48688]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:616 CTIOS1-ctios Trace: >>CG:[call.5000.46855816]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855816 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855816 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03018677917 NewConnDevID:03018677917 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855816 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105075))) 18:37:55:617 CTIOS1-ctios Trace: >>CG:[call.5000.46855816]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855816 ConnDevIDTyp:0 SVC#:2 SVCID:9801 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:2 SGID:9785 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42615 CallngDevID:03018677917 CalldDevID:42615 LstRedirDevID:(null) AnsDevID:42615 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855816 Trnk#:0 TrnkGrp#:0) 18:37:55:617 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855816.03018677917]:eCallDataUpdateEvent,Msk(bf0002) 18:37:55:617 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855816.42615]:eCallDataUpdateEvent,Msk(3f0001) 18:37:55:617 CTIOS1-ctios Trace: [call.5000.46855816] Found CallConnection(03018677917.1). 18:37:55:617 CTIOS1-ctios Trace: [call.5000.46855816] Found CallConnection(03018677917.1). 18:37:55:617 CTIOS1-ctios Trace: <-SND[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855816.42615]:eCallDataUpdateEvent,Msk(3f0001) 18:37:55:617 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855816.03018677917]:eCallEstablishedEvent,Msk(bf01a6) 18:37:55:617 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855816.42615]:eCallEstablishedEvent,Msk(bf01a6) 18:37:55:617 CTIOS1-ctios Trace: <-SND[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855816.42615]:eCallEstablishedEvent,Msk(bf01a6) 18:37:55:622 CTIOS1-ctios Trace: [call.5000.198845482] Found CallConnection(51054.0) for device 51054. 18:37:55:622 CTIOS1-ctios Trace: [call.5000.198845482] Found CallConnection(51054.0) for device 51054. 18:37:55:626 CTIOS1-ctios Trace: >>CG:[call.5000.2131420803]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420803 CallTyp:12 ConnDevIDTyp:0 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 ANI:0822508268 DNIS:81155 CallrEntrDig:81155 ConnDevID:51054 RCallKeyDay:151314 RCallKeyCID:206014 MsgID:eCallBeginEvent DvrKey:call.5000.2131420803 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105061)) ICMEntUniqID:icm.151314.206014 RCallKeySeq#:9) 18:37:55:626 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420803 18:37:55:626 CTIOS1-ctios Trace: >>CG:[call.5000.198845482]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:198845482 NumParties:1 SecDevIDTyp:0 SecCID:2131420803 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0822508268 SecDevID:51054 TfrgDevID:51054 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.198845482ConnectedParty[1]:(ConnPtyCID:198845482 ConnPtyDevIDTyp:1 ConnPtyDevID:0822508268)) 18:37:55:626 CTIOS1-ctios Trace: [call.5000.198845482] Found CallConnection(51054.0). 18:37:55:626 CTIOS1-ctios Trace: >>CG:[call.5000.2131420803]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:198845482 NumParties:1 SecDevIDTyp:0 SecCID:2131420803 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0822508268 SecDevID:51054 TfrgDevID:51054 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420803ConnectedParty[1]:(ConnPtyCID:198845482 ConnPtyDevIDTyp:1 ConnPtyDevID:0822508268)) 18:37:55:626 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845482.51054]:eCallTransferredEvent,Msk(bf01a6) 18:37:55:626 CTIOS1-ctios Trace: [call.5000.2131420803]::FindTransferCommonDeviceID Calls [call.5000.198845482] and [call.5000.2131420803] do not appear to have a common Device. Tranferring Device [51054] is set as common device 18:37:55:626 CTIOS1-ctios Trace: [call.5000.198845482] Found CallConnection(51054.0). 18:37:55:626 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][call.5000.198845482.51054]:eCallTransferredEvent,Msk(bf01a6) 18:37:55:626 CTIOS1-ctios Trace: >>CG:[call.5000.2131420803]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420803 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420803 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51054 NewConnDevID:0822508268 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420803) 18:37:55:626 CTIOS1-ctios Trace: [call.5000.198845482] Found CallConnection(51054.0). 18:37:55:626 CTIOS1-ctios Trace: Removed CallConnection(51054.0). 18:37:55:626 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845482.51054]:eCallTransferredEvent,Msk(bf01a6) 18:37:55:627 CTIOS1-ctios Trace: Added CallConnection(0822508268.1). 18:37:55:627 CTIOS1-ctios Trace: [call.5000.2131420803] Moved CallConnection[0822508268.1] from [call.5000.198845482] to [call.5000.2131420803]. 18:37:55:627 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][call.5000.198845482.51054]:eCallTransferredEvent,Msk(bf01a6) 18:37:55:627 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845482.51054]:eCallEndEvent 18:37:55:627 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][call.5000.198845482.51054]:eCallEndEvent 18:37:55:627 CTIOS1-ctios Trace: >>CG:[call.5000.2131420803]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420803 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0822508268 RelDevID:0822508268 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420803) 18:37:55:627 CTIOS1-ctios Trace: >>CG:[call.5000.2131420803]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420803 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51054 MsgID:eCallClearedEvent DvrKey:call.5000.2131420803) 18:37:55:627 CTIOS1-ctios Trace: >>CG:[call.5000.2131420803]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420803 ConnDevIDTyp:1 ConnDevID:0822508268 MsgID:eCallEndEvent DvrKey:call.5000.2131420803) 18:37:55:627 CTIOS1-ctios Trace: >>CG:[call.5000.198845482]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845482 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0822508268 MsgID:eCallClearedEvent DvrKey:call.5000.198845482) 18:37:55:627 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845482.0822508268]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:55:627 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420803.0822508268]:eCallTransferredEvent,Msk(bf01a6) 18:37:55:627 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420803.0822508268]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:55:627 CTIOS1-ctios Trace: Removed CallConnection(0822508268.1). 18:37:55:627 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420803.0822508268]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:55:627 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420803 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:55:627 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420803.0822508268]:eCallClearedEvent,Msk(3f0000) 18:37:55:627 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420803.0822508268]:eCallEndEvent 18:37:55:629 CTIOS1-ctios Trace: >>CG:[agent.5000.10840]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:3 SGID:9786 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:7928 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51054 AGID:10840 AGInstr:51054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10840 AGAvailStatus:0) 18:37:55:630 CTIOS1-ctios Trace: [agent.5000.10840]: Current Wrapup Mode = 0 18:37:55:630 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10840]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:37:55:630 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][agent.5000.10840]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:37:55:630 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10840]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:55:630 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10840]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:55:642 CTIOS1-ctios Trace: >>CG:[agent.5000.42380]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8886 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42112 AGID:42380 AGInstr:42112 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42380 AGAvailStatus:1) 18:37:55:642 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:55:642 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:55:642 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:642 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:643 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:643 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:643 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:643 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:643 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:643 CTIOS1-ctios Trace: >>CG:[agent.5000.42380]:eSetAgentStateConf(UniqObjID:agent.5000.42380 MsgID:eSetAgentStateConf TgtCILClntID:FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)) 18:37:55:644 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:eSetAgentStateConf 18:37:55:644 CTIOS1-ctios Trace: >>CG:[call.5000.154709920]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709920 ConnDevIDTyp:0 ConnDevID:21041 MsgID:eCallEndEvent DvrKey:call.5000.154709920) 18:37:55:644 CTIOS1-ctios Trace: Removed CallConnection(21041.0). 18:37:55:644 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709920 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:55:644 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709920.21041]:eCallEndEvent 18:37:55:644 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709920.21041]:eCallEndEvent 18:37:55:644 CTIOS1-ctios Trace: >>CG:[agent.5000.055051]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:11163 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21041 AGID:055051 AGInstr:21041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055051 AGAvailStatus:0) 18:37:55:644 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055051]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:55:644 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055051]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:55:645 CTIOS1-ctios Trace: >>CG:[agent.5000.055051]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11163 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21041 AGID:055051 AGInstr:21041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055051 AGAvailStatus:1) 18:37:55:645 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055051]:eAgentStateEvent(eTalking),Msk(0) 18:37:55:645 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055051]:eAgentStateEvent(eTalking),Msk(0) 18:37:55:646 CTIOS1-ctios Trace: >>CG:[call.5000.154709965]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154709965 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:21041 ConnDevID:21041 MsgID:eCallBeginEvent DvrKey:call.5000.154709965 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105075))) 18:37:55:646 CTIOS1-ctios Trace: >>CG:[call.5000.154709965]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709965 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:21041 CallngDevID:21041 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.154709965) 18:37:55:646 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154709965 18:37:55:646 CTIOS1-ctios Trace: [call.5000.154709965] CallConnection(21041.0) found DeviceID(21041) AgentID(055051). 18:37:55:646 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:55:646 CTIOS1-ctios Trace: Added CallConnection(21041.0). 18:37:55:646 CTIOS1-ctios Trace: [call.5000.154709965]::CreateCallConnection(): CallConnection(21041.0) created successfully. 18:37:55:646 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709965.21041]:eCallBeginEvent,Msk(bf0002) 18:37:55:646 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709965.21041]:eCallBeginEvent,Msk(bf0002) 18:37:55:646 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709965.21041]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:55:646 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709965.21041]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:55:651 CTIOS1-ctios Trace: >>CG:[agent.5000.055051]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11163 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21041 AGID:055051 AGInstr:21041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055051 AGAvailStatus:0) 18:37:55:651 CTIOS1-ctios Trace: >>CG:[agent.5000.48520]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10691 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42511 AGID:48520 AGInstr:42511 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48520 AGAvailStatus:0) 18:37:55:651 CTIOS1-ctios Trace: >>CG:[call.5000.46855817]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855817 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855817 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04237332239 NewConnDevID:04237332239 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855817 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105075))) 18:37:55:651 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055051]:eAgentStateEvent(eTalking),Msk(0) 18:37:55:651 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055051]:eAgentStateEvent(eTalking),Msk(0) 18:37:55:652 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48520]:eAgentStateEvent(eTalking),Msk(0) 18:37:55:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:eAgentStateEvent(eTalking),Msk(0) 18:37:55:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:652 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48520]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:653 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48520]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:653 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855817.04237332239]:eCallDataUpdateEvent,Msk(bf0002) 18:37:55:653 CTIOS1-ctios Trace: >>CG:[call.5000.46855817]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855817 ConnDevIDTyp:0 SVC#:632 SVCID:6102 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:633 SGID:6083 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42511 CallngDevID:04237332239 CalldDevID:42511 LstRedirDevID:(null) AnsDevID:42511 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855817 Trnk#:0 TrnkGrp#:0) 18:37:55:653 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855817.42511]:eCallDataUpdateEvent,Msk(3f0001) 18:37:55:653 CTIOS1-ctios Trace: [call.5000.46855817] Found CallConnection(04237332239.1). 18:37:55:653 CTIOS1-ctios Trace: [call.5000.46855817] Found CallConnection(04237332239.1). 18:37:55:653 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855817.42511]:eCallDataUpdateEvent,Msk(3f0001) 18:37:55:653 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855817.04237332239]:eCallEstablishedEvent,Msk(bf01a6) 18:37:55:653 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855817.42511]:eCallEstablishedEvent,Msk(bf01a6) 18:37:55:653 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855817.42511]:eCallEstablishedEvent,Msk(bf01a6) 18:37:55:662 CTIOS1-ctios Trace: >>CG:[agent.5000.10840]:eQueryAgentStatisticsConf(IID:32371502 PrphID:5000 AGExt:51054 AGID:10840 AGInstr:51054 UniqObjID:agent.5000.10840 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:3193 LogdOnTimeTdy:9250 NotRdyTimeTdy:1285 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:29 HdlCallsTlkTimeTdy:3857 HdlCallsTimeTdy:4700 IncCallsHldTdy:1 IncCallsHldTimeTdy:1 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:3193 LogdOnTimeSess:9250 NotRdyTimeSess:1285 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:29 HdlCallsTlkTimeSess:3857 HdlCallsTimeSess:4700 IncCallsHldSess:1 IncCallsHldTimeSess:1 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:842 HdlCallsAftCallTimeTdy:842 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:37:55:662 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][agent.5000.10840]:eOnNewAgentStatisticsEvent 18:37:55:670 CTIOS1-ctios Trace: >>CG:[call.5000.46855818]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855818 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51022 RelDevID:51022 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855818) 18:37:55:670 CTIOS1-ctios Trace: >>CG:[call.5000.46855818]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855818 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51022 MsgID:eCallClearedEvent DvrKey:call.5000.46855818) 18:37:55:670 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855818.51022]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:55:670 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855818.51022]:eCallClearedEvent,Msk(3f0000) 18:37:55:670 CTIOS1-ctios Trace: >>CG:[call.5000.46855818]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855818 ConnDevIDTyp:0 ConnDevID:51022 MsgID:eCallEndEvent DvrKey:call.5000.46855818) 18:37:55:670 CTIOS1-ctios Trace: Removed CallConnection(51022.0). 18:37:55:670 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855818 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:55:670 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855818.51022]:eCallEndEvent 18:37:55:670 CTIOS1-ctios Trace: >>CG:[agent.5000.10442]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9058 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51022 AGID:10442 AGInstr:51022 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10442 AGAvailStatus:1) 18:37:55:670 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10442]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:55:670 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10442]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:670 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10442]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:674 CTIOS1-ctios Trace: >>CG:[agent.5000.055051]:eQueryAgentStatisticsConf(IID:32371503 PrphID:5000 AGExt:21041 AGID:055051 AGInstr:21041 UniqObjID:agent.5000.055051 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5346 LogdOnTimeTdy:6747 NotRdyTimeTdy:2 AGOutCallsTdy:17 AGOutCallsTlkTimeTdy:1334 AGOutCallsTimeTdy:1367 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5346 LogdOnTimeSess:6747 NotRdyTimeSess:2 AGOutCallsSess:17 AGOutCallsTlkTimeSess:1334 AGOutCallsTimeSess:1367 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:4 IntCallsTimeSess:31 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:4 IntCallsTimeTdy:31 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTi 18:37:55:674 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055051]:eOnNewAgentStatisticsEvent 18:37:55:683 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9433 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42242 AGID:42518 AGInstr:42242 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42518 AGAvailStatus:1) 18:37:55:683 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:55:683 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:55:683 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eSetAgentStateConf(UniqObjID:agent.5000.42518 MsgID:eSetAgentStateConf TgtCILClntID:GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)) 18:37:55:683 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:683 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:684 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:684 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:684 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:684 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:684 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:684 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eSetAgentStateConf 18:37:55:701 CTIOS1-ctios Trace: >>CG:[agent.5000.10442]:eQueryAgentStatisticsConf(IID:32371504 PrphID:5000 AGExt:51022 AGID:10442 AGInstr:51022 UniqObjID:agent.5000.10442 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:7696 LogdOnTimeTdy:9118 NotRdyTimeTdy:1 AGOutCallsTdy:32 AGOutCallsTlkTimeTdy:1400 AGOutCallsTimeTdy:1412 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:7696 LogdOnTimeSess:9118 NotRdyTimeSess:1 AGOutCallsSess:32 AGOutCallsTlkTimeSess:1400 AGOutCallsTimeSess:1412 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:2 IntCallsTimeSess:20 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:2 IntCallsTimeTdy:20 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeS 18:37:55:702 CTIOS1-ctios Trace: >>CG:[agent.5000.6325]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:6347 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21015 AGID:6325 AGInstr:21015 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6325 AGAvailStatus:0) 18:37:55:702 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6325]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:55:702 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6325]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:55:702 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6325]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:55:702 CTIOS1-ctios Trace: >>CG:[agent.5000.6325]:eSetAgentStateConf(UniqObjID:agent.5000.6325 MsgID:eSetAgentStateConf TgtCILClntID:F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)) 18:37:55:703 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6325]:eSetAgentStateConf 18:37:55:795 CTIOS1-ctios Trace: >>CG:[call.5000.198845380]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845380 ConnDevIDTyp:1 ConnDevID:2132212457 MsgID:eCallEndEvent DvrKey:call.5000.198845380) 18:37:55:795 CTIOS1-ctios Trace: >>CG:[agent.5000.6087]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5292 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21065 AGID:6087 AGInstr:21065 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6087 AGAvailStatus:0) 18:37:55:795 CTIOS1-ctios Trace: Removed CallConnection(2132212457.1). 18:37:55:795 CTIOS1-ctios Trace: Removed CallConnection(21065.0). 18:37:55:795 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845380 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:55:795 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845380.2132212457]:eCallEndEvent 18:37:55:795 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845380.21065]:eCallEndEvent 18:37:55:795 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:55:795 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:55:795 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:55:796 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:55:796 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:55:796 CTIOS1-ctios Trace: >>CG:[agent.5000.6087]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5292 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21065 AGID:6087 AGInstr:21065 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6087 AGAvailStatus:1) 18:37:55:796 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:eAgentStateEvent(eTalking),Msk(0) 18:37:55:796 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:796 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:797 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:797 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:797 CTIOS1-ctios Trace: >>CG:[call.5000.198845494]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845494 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:21065 ConnDevID:21065 MsgID:eCallBeginEvent DvrKey:call.5000.198845494 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105075))) 18:37:55:797 CTIOS1-ctios Trace: >>CG:[call.5000.198845494]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845494 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:21065 CallngDevID:21065 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.198845494) 18:37:55:797 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845494 18:37:55:797 CTIOS1-ctios Trace: >>CG:[agent.5000.6087]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5292 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21065 AGID:6087 AGInstr:21065 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6087 AGAvailStatus:0) 18:37:55:797 CTIOS1-ctios Trace: [call.5000.198845494] CallConnection(21065.0) found DeviceID(21065) AgentID(6087). 18:37:55:797 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:55:797 CTIOS1-ctios Trace: Added CallConnection(21065.0). 18:37:55:797 CTIOS1-ctios Trace: [call.5000.198845494]::CreateCallConnection(): CallConnection(21065.0) created successfully. 18:37:55:797 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845494.21065]:eCallBeginEvent,Msk(bf0002) 18:37:55:797 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845494.21065]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:55:797 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:eAgentStateEvent(eTalking),Msk(0) 18:37:55:798 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:798 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:798 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:798 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:55:800 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:37:55:800 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:55:800 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:805 CTIOS1-ctios Trace: ->RCV[FA5-25-42D4-1364-dotNET_Sess(31914638)_EvtThd(4) a=48673][call.5000.46855532.42509]:eSingleStepTransferRequest 18:37:55:826 CTIOS1-ctios Trace: [call.5000.154709730] Found CallConnection(21259.0) for device 21259. 18:37:55:826 CTIOS1-ctios Trace: [call.5000.154709730] Found CallConnection(21259.0) for device 21259. 18:37:55:830 CTIOS1-ctios Trace: >>CG:[call.5000.154709730]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709730 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21259 RelDevID:21259 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709730) 18:37:55:831 CTIOS1-ctios Trace: >>CG:[call.5000.154709730]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709730 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2132525677 RelDevID:2132525677 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709730) 18:37:55:831 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709730.2132525677]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:55:831 CTIOS1-ctios Trace: <-SND[ITSD-South-688-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709730.21259]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:55:831 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709730.21259]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:55:831 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709730.2132525677]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:55:831 CTIOS1-ctios Trace: <-SND[ITSD-South-688-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709730.21259]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:55:831 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709730.21259]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:55:831 CTIOS1-ctios Trace: >>CG:[call.5000.154709730]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709730 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2132525677 MsgID:eCallClearedEvent DvrKey:call.5000.154709730) 18:37:55:831 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709730.2132525677]:eCallClearedEvent,Msk(3f0000) 18:37:55:831 CTIOS1-ctios Trace: <-SND[ITSD-South-688-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709730.21259]:eCallClearedEvent,Msk(3f0000) 18:37:55:831 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709730.21259]:eCallClearedEvent,Msk(3f0000) 18:37:55:836 CTIOS1-ctios Trace: >>CG:[agent.5000.39108]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:629 SGID:6075 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21259 AGID:39108 AGInstr:21259 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39108 AGAvailStatus:0) 18:37:55:836 CTIOS1-ctios Trace: [agent.5000.39108]: Current Wrapup Mode = 3 18:37:55:836 CTIOS1-ctios Trace: <-SND[ITSD-South-688-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39108]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:55:836 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39108]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:55:880 CTIOS1-ctios Trace: ->RCV[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4) a=6325][agent.5000.6325]:eSetAgentStateRequest(eAvailable) 18:37:55:889 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207248 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207248 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990917) 18:37:55:890 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207249 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207249 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990918) 18:37:55:919 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:55:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:55:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:55:919 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:55:920 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:55:920 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:55:920 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:55:920 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:55:939 CTIOS1-ctios Trace: >>CG:[call.5000.198845494]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845494 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21065 RelDevID:21065 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845494) 18:37:55:939 CTIOS1-ctios Trace: >>CG:[call.5000.198845494]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845494 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21065 MsgID:eCallClearedEvent DvrKey:call.5000.198845494) 18:37:55:939 CTIOS1-ctios Trace: >>CG:[call.5000.198845494]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845494 ConnDevIDTyp:0 ConnDevID:21065 MsgID:eCallEndEvent DvrKey:call.5000.198845494) 18:37:55:939 CTIOS1-ctios Trace: Removed CallConnection(21065.0). 18:37:55:939 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845494 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:55:939 CTIOS1-ctios Trace: >>CG:[agent.5000.6087]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5292 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21065 AGID:6087 AGInstr:21065 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6087 AGAvailStatus:1) 18:37:55:940 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845494.21065]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:55:940 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845494.21065]:eCallClearedEvent,Msk(3f0000) 18:37:55:940 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845494.21065]:eCallEndEvent 18:37:55:940 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:55:940 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:940 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:940 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:940 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:941 CTIOS1-ctios Trace: >>CG:[agent.5000.6325]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6347 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21015 AGID:6325 AGInstr:21015 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6325 AGAvailStatus:1) 18:37:55:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6325]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:55:942 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6325]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:55:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6325]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:55:942 CTIOS1-ctios Trace: >>CG:[agent.5000.6325]:eSetAgentStateConf(UniqObjID:agent.5000.6325 MsgID:eSetAgentStateConf TgtCILClntID:F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)) 18:37:55:942 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6325]:eSetAgentStateConf 18:37:55:959 CTIOS1-ctios Trace: [call.5000.46855532] Found CallConnection(42509.0) for device 42509. 18:37:55:960 CTIOS1-ctios Trace: [call.5000.46855532] Found CallConnection(42509.0) for device 42509. 18:37:55:961 CTIOS1-ctios Trace: >>CG:[call.5000.2131420804]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420804 CallTyp:12 ConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0515567594 DNIS:81112 CallrEntrDig:81112 ConnDevID:42509 RCallKeyDay:151314 RCallKeyCID:204560 MsgID:eCallBeginEvent DvrKey:call.5000.2131420804 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105000)) ICMEntUniqID:icm.151314.204560 RCallKeySeq#:6) 18:37:55:961 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420804 18:37:55:961 CTIOS1-ctios Trace: >>CG:[call.5000.46855532]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855532 NumParties:1 SecDevIDTyp:0 SecCID:2131420804 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0515567594 SecDevID:42509 TfrgDevID:42509 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46855532ConnectedParty[1]:(ConnPtyCID:46855532 ConnPtyDevIDTyp:1 ConnPtyDevID:0515567594)) 18:37:55:961 CTIOS1-ctios Trace: >>CG:[call.5000.2131420804]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855532 NumParties:1 SecDevIDTyp:0 SecCID:2131420804 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0515567594 SecDevID:42509 TfrgDevID:42509 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420804ConnectedParty[1]:(ConnPtyCID:46855532 ConnPtyDevIDTyp:1 ConnPtyDevID:0515567594)) 18:37:55:961 CTIOS1-ctios Trace: [call.5000.46855532] Found CallConnection(42509.0). 18:37:55:961 CTIOS1-ctios Trace: >>CG:[call.5000.2131420804]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420804 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420804 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:42509 NewConnDevID:0515567594 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420804) 18:37:55:961 CTIOS1-ctios Trace: >>CG:[call.5000.2131420804]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420804 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0515567594 RelDevID:0515567594 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420804) 18:37:55:961 CTIOS1-ctios Trace: >>CG:[call.5000.2131420804]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420804 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42509 MsgID:eCallClearedEvent DvrKey:call.5000.2131420804) 18:37:55:961 CTIOS1-ctios Trace: >>CG:[call.5000.2131420804]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420804 ConnDevIDTyp:1 ConnDevID:0515567594 MsgID:eCallEndEvent DvrKey:call.5000.2131420804) 18:37:55:961 CTIOS1-ctios Trace: >>CG:[call.5000.46855532]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855532 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0515567594 MsgID:eCallClearedEvent DvrKey:call.5000.46855532) 18:37:55:962 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855532.42509]:eCallTransferredEvent,Msk(bf01a6) 18:37:55:962 CTIOS1-ctios Trace: [call.5000.2131420804]::FindTransferCommonDeviceID Calls [call.5000.46855532] and [call.5000.2131420804] do not appear to have a common Device. Tranferring Device [42509] is set as common device 18:37:55:962 CTIOS1-ctios Trace: [call.5000.46855532] Found CallConnection(42509.0). 18:37:55:962 CTIOS1-ctios Trace: <-SND[FA5-25-42D4-1364-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855532.42509]:eCallTransferredEvent,Msk(bf01a6) 18:37:55:962 CTIOS1-ctios Trace: [call.5000.46855532] Found CallConnection(42509.0). 18:37:55:962 CTIOS1-ctios Trace: Removed CallConnection(42509.0). 18:37:55:962 CTIOS1-ctios Trace: Added CallConnection(0515567594.1). 18:37:55:962 CTIOS1-ctios Trace: [call.5000.2131420804] Moved CallConnection[0515567594.1] from [call.5000.46855532] to [call.5000.2131420804]. 18:37:55:962 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855532.42509]:eCallTransferredEvent,Msk(bf01a6) 18:37:55:962 CTIOS1-ctios Trace: <-SND[FA5-25-42D4-1364-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855532.42509]:eCallTransferredEvent,Msk(bf01a6) 18:37:55:962 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855532.42509]:eCallEndEvent 18:37:55:962 CTIOS1-ctios Trace: <-SND[FA5-25-42D4-1364-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855532.42509]:eCallEndEvent 18:37:55:962 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855532.0515567594]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:55:962 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420804.0515567594]:eCallTransferredEvent,Msk(bf01a6) 18:37:55:962 CTIOS1-ctios Trace: Removed CallConnection(0515567594.1). 18:37:55:962 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420804 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:55:962 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420804.0515567594]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:55:962 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420804.0515567594]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:55:963 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420804.0515567594]:eCallClearedEvent,Msk(3f0000) 18:37:55:963 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420804.0515567594]:eCallEndEvent 18:37:55:966 CTIOS1-ctios Trace: >>CG:[agent.5000.48673]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:607 SGID:6055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10896 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42509 AGID:48673 AGInstr:42509 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48673 AGAvailStatus:0) 18:37:55:966 CTIOS1-ctios Trace: [agent.5000.48673]: Current Wrapup Mode = 3 18:37:55:966 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:37:55:966 CTIOS1-ctios Trace: <-SND[FA5-25-42D4-1364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48673]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:37:55:966 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:55:967 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:55:967 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:55:967 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:55:967 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:55:967 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:55:967 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48673]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:55:967 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:55:976 CTIOS1-ctios Trace: ->RCV[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3) a=12498][call.5000.154709727.51016]:eClearConnectionRequest 18:37:55:994 CTIOS1-ctios Trace: >>CG:[agent.5000.48673]:eQueryAgentStatisticsConf(IID:32371507 PrphID:5000 AGExt:42509 AGID:48673 AGInstr:42509 UniqObjID:agent.5000.48673 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1142 LogdOnTimeTdy:9686 NotRdyTimeTdy:94 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:80 HdlCallsTlkTimeTdy:7878 HdlCallsTimeTdy:8270 IncCallsHldTdy:2 IncCallsHldTimeTdy:133 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1142 LogdOnTimeSess:9686 NotRdyTimeSess:94 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:80 HdlCallsTlkTimeSess:7878 HdlCallsTimeSess:8270 IncCallsHldSess:2 IncCallsHldTimeSess:133 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:259 HdlCallsAftCallTimeTdy:259 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:37:55:994 CTIOS1-ctios Trace: <-SND[FA5-25-42D4-1364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48673]:eOnNewAgentStatisticsEvent 18:37:56:039 CTIOS1-ctios Trace: >>CG:[call.5000.154709727.51016]:eClearConnectionConf(UniqObjID:call.5000.154709727.51016 MsgID:eClearConnectionConf TgtCILClntID:GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)) 18:37:56:039 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][call.5000.154709727.51016]:eClearConnectionConf,Msk(bf01a4) 18:37:56:040 CTIOS1-ctios Trace: [call.5000.154709727] Found CallConnection(51016.0) for device 51016. 18:37:56:040 CTIOS1-ctios Trace: [call.5000.154709727] Found CallConnection(51016.0) for device 51016. 18:37:56:045 CTIOS1-ctios Trace: ->RCV[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4) a=9556][agent.5000.9556]:eSetAgentStateRequest(eAvailable) 18:37:56:045 CTIOS1-ctios Trace: >>CG:[call.5000.154709727]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709727 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51016 RelDevID:51016 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709727) 18:37:56:046 CTIOS1-ctios Trace: >>CG:[call.5000.154709727]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709727 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0223341035 RelDevID:0223341035 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709727) 18:37:56:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709727.0223341035]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:56:046 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][call.5000.154709727.51016]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:56:046 CTIOS1-ctios Trace: >>CG:[call.5000.154709727]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709727 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0223341035 MsgID:eCallClearedEvent DvrKey:call.5000.154709727) 18:37:56:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709727.51016]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:56:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709727.0223341035]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:56:046 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][call.5000.154709727.51016]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:56:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709727.51016]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:56:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709727.0223341035]:eCallClearedEvent,Msk(3f0000) 18:37:56:046 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][call.5000.154709727.51016]:eCallClearedEvent,Msk(3f0000) 18:37:56:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709727.51016]:eCallClearedEvent,Msk(3f0000) 18:37:56:046 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:11 SGID:9794 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:37:56:047 CTIOS1-ctios Trace: [agent.5000.12498]: Current Wrapup Mode = 0 18:37:56:047 CTIOS1-ctios Trace: [call.5000.154709727.51016] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:56:047 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][call.5000.154709727.51016]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:56:047 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:56:047 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:56:047 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:56:047 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:56:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420805]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420805 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41108 ConnDevID:41108 MsgID:eCallBeginEvent DvrKey:call.5000.2131420805) 18:37:56:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420805]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420805 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41108 CallngDevID:41108 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420805) 18:37:56:048 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420805 18:37:56:048 CTIOS1-ctios Trace: [call.5000.2131420805] CallConnection(41108.0) found DeviceID(41108) AgentID(). 18:37:56:048 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:56:048 CTIOS1-ctios Trace: Added CallConnection(41108.0). 18:37:56:048 CTIOS1-ctios Trace: [call.5000.2131420805]::CreateCallConnection(): CallConnection(41108.0) created successfully. 18:37:56:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420805.41108]:eCallBeginEvent,Msk(bf0002) 18:37:56:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420805.41108]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:56:068 CTIOS1-ctios Trace: >>CG:[call.5000.2131420805]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420805 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420805 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41108 NewConnDevID:41108 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420805) 18:37:56:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420805.41108]:eCallDataUpdateEvent,Msk(bf0002) 18:37:56:068 CTIOS1-ctios Trace: >>CG:[call.5000.2131420805]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420805 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41108 CallngDevID:41108 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420805) 18:37:56:068 CTIOS1-ctios Trace: [call.5000.2131420805] Found CallConnection(41108.0) for device 41108. 18:37:56:069 CTIOS1-ctios Trace: >>CG:[call.5000.2131420805]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420805 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420805 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41108 NewConnDevID:41108 RCallKeyDay:151314 RCallKeyCID:207248 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420805 ICMEntUniqID:icm.151314.207248 RCallKeySeq#:1) 18:37:56:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420805.41108]:eCallOriginatedEvent,Msk(bf0002) 18:37:56:069 CTIOS1-ctios Trace: >>CG:[call.5000.2131420805]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420805 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41108 AlrtgDevID: CallngDevID:41108 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420805 Trnk#:0 TrnkGrp#:0) 18:37:56:069 CTIOS1-ctios Trace: [call.5000.2131420805] Found CallConnection(41108.0) for device 41108. 18:37:56:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420805.41108]:eCallDataUpdateEvent,Msk(bf0002) 18:37:56:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420805.41108]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:56:070 CTIOS1-ctios Trace: >>CG:[call.5000.2131420805]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420805 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41108 AlrtgDevID:51023 CallngDevID:41108 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420805 Trnk#:0 TrnkGrp#:0) 18:37:56:070 CTIOS1-ctios Trace: [call.5000.2131420805] Found CallConnection(41108.0) for device 41108. 18:37:56:070 CTIOS1-ctios Trace: [call.5000.2131420805]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:56:070 CTIOS1-ctios Trace: [call.5000.2131420805] CallConnection(41108.0) found DeviceID(51023) AgentID(33632). 18:37:56:070 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:56:070 CTIOS1-ctios Trace: Added CallConnection(41108.0). 18:37:56:070 CTIOS1-ctios Trace: [call.5000.2131420805]::CreateCallConnection(): CallConnection(41108.0) created successfully. 18:37:56:071 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420805.51023]:eCallBeginEvent 18:37:56:071 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420805.41108]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:56:071 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420805.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:56:072 CTIOS1-ctios Trace: >>CG:[call.5000.2131420805]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420805 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420805 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41108 NewConnDevID:41108 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420805 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105075))) 18:37:56:072 CTIOS1-ctios Trace: >>CG:[call.5000.2131420805]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420805 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41108 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420805 Trnk#:0 TrnkGrp#:0) 18:37:56:072 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:56:072 CTIOS1-ctios Trace: >>CG:[call.5000.2131420805]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420805 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420805) 18:37:56:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420805.41108]:eCallDataUpdateEvent,Msk(bf0002) 18:37:56:072 CTIOS1-ctios Trace: [call.5000.2131420805] Found CallConnection(41108.0). 18:37:56:072 CTIOS1-ctios Trace: [call.5000.2131420805] Found CallConnection(41108.0). 18:37:56:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420805.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:56:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420805.41108]:eCallEstablishedEvent,Msk(bf01a6) 18:37:56:072 CTIOS1-ctios Trace: [call.5000.2131420805] Found CallConnection(51023.0). 18:37:56:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420805.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:56:072 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:56:072 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:072 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420805.41108]: eCallHeldEvent,Msk(bf0126) 18:37:56:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420805.51023]: eCallHeldEvent,Msk(bf000a) 18:37:56:072 CTIOS1-ctios Trace: >>CG:[call.5000.2131420806]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420806 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41126 ConnDevID:41126 MsgID:eCallBeginEvent DvrKey:call.5000.2131420806) 18:37:56:072 CTIOS1-ctios Trace: >>CG:[call.5000.2131420806]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420806 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41126 CallngDevID:41126 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420806) 18:37:56:072 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420806 18:37:56:073 CTIOS1-ctios Trace: >>CG:[call.5000.2131420806]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420806 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420806 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41126 NewConnDevID:41126 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420806) 18:37:56:073 CTIOS1-ctios Trace: [call.5000.2131420806] CallConnection(41126.0) found DeviceID(41126) AgentID(). 18:37:56:073 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:56:073 CTIOS1-ctios Trace: Added CallConnection(41126.0). 18:37:56:073 CTIOS1-ctios Trace: [call.5000.2131420806]::CreateCallConnection(): CallConnection(41126.0) created successfully. 18:37:56:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420806.41126]:eCallBeginEvent,Msk(bf0002) 18:37:56:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420806.41126]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:56:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420806.41126]:eCallDataUpdateEvent,Msk(bf0002) 18:37:56:073 CTIOS1-ctios Trace: >>CG:[call.5000.2131420806]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420806 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41126 CallngDevID:41126 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420806) 18:37:56:073 CTIOS1-ctios Trace: [call.5000.2131420806] Found CallConnection(41126.0) for device 41126. 18:37:56:073 CTIOS1-ctios Trace: >>CG:[call.5000.2131420806]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420806 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420806 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41126 NewConnDevID:41126 RCallKeyDay:151314 RCallKeyCID:207249 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420806 ICMEntUniqID:icm.151314.207249 RCallKeySeq#:1) 18:37:56:073 CTIOS1-ctios Trace: >>CG:[call.5000.2131420806]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420806 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41126 AlrtgDevID: CallngDevID:41126 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420806 Trnk#:0 TrnkGrp#:0) 18:37:56:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420806.41126]:eCallOriginatedEvent,Msk(bf0002) 18:37:56:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420806.41126]:eCallDataUpdateEvent,Msk(bf0002) 18:37:56:073 CTIOS1-ctios Trace: [call.5000.2131420806] Found CallConnection(41126.0) for device 41126. 18:37:56:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420806.41126]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:56:074 CTIOS1-ctios Trace: >>CG:[call.5000.2131420806]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420806 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41126 AlrtgDevID:51044 CallngDevID:41126 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420806 Trnk#:0 TrnkGrp#:0) 18:37:56:074 CTIOS1-ctios Trace: [call.5000.2131420806] Found CallConnection(41126.0) for device 41126. 18:37:56:074 CTIOS1-ctios Trace: [call.5000.2131420806]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:56:074 CTIOS1-ctios Trace: [call.5000.2131420806] CallConnection(41126.0) found DeviceID(51044) AgentID(05230). 18:37:56:074 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:56:074 CTIOS1-ctios Trace: Added CallConnection(41126.0). 18:37:56:074 CTIOS1-ctios Trace: [call.5000.2131420806]::CreateCallConnection(): CallConnection(41126.0) created successfully. 18:37:56:075 CTIOS1-ctios Trace: >>CG:[call.5000.2131420806]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420806 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420806 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41126 NewConnDevID:41126 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420806 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105075))) 18:37:56:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420806.51044]:eCallBeginEvent 18:37:56:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420806.41126]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:56:075 CTIOS1-ctios Trace: >>CG:[call.5000.2131420806]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420806 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41126 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420806 Trnk#:0 TrnkGrp#:0) 18:37:56:075 CTIOS1-ctios Trace: [call.5000.2131420806] Found CallConnection(41126.0). 18:37:56:075 CTIOS1-ctios Trace: [call.5000.2131420806] Found CallConnection(41126.0). 18:37:56:075 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:56:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420806.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:56:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420806.41126]:eCallDataUpdateEvent,Msk(bf0002) 18:37:56:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420806.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:56:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420806.41126]:eCallEstablishedEvent,Msk(bf01a6) 18:37:56:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420806.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:56:076 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:56:076 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:076 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:077 CTIOS1-ctios Trace: >>CG:[call.5000.2131420806]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420806 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420806) 18:37:56:077 CTIOS1-ctios Trace: [call.5000.2131420806] Found CallConnection(51044.0). 18:37:56:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420806.41126]: eCallHeldEvent,Msk(bf0126) 18:37:56:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420806.51044]: eCallHeldEvent,Msk(bf000a) 18:37:56:113 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:2 SVCID:9801 SG#:2 SGID:9785 SGPri:0 MonID:0 NumNamVars:13 NumNamArrs:4 MRDID:1 AGInstr:42618 ANI:0822508268 UsrToUsrInfo:(null) Dialed#:81155 CallrEntrDig:81155 RCallKeyDay:151314 RCallKeyCID:206014 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206014 RCallKeySeq#:10 CallTypIDTag:5272 PreCallIIDTag:7990914) 18:37:56:114 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:56:118 CTIOS1-ctios Trace: >>CG:[agent.5000.6289]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:6046 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21158 AGID:6289 AGInstr:21158 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6289 AGAvailStatus:0) 18:37:56:118 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6289]:eAgentStateEvent(eTalking),Msk(0) 18:37:56:118 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6289]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:118 CTIOS1-ctios Trace: >>CG:[call.5000.154709964]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154709964 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709964 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3328141789 NewConnDevID:3328141789 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709964 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105075))) 18:37:56:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709964.3328141789]:eCallDataUpdateEvent,Msk(bf0002) 18:37:56:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709964.21158]:eCallDataUpdateEvent,Msk(3f0001) 18:37:56:119 CTIOS1-ctios Trace: >>CG:[call.5000.154709964]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709964 ConnDevIDTyp:0 SVC#:402 SVCID:5028 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:502 SGID:5037 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21158 CallngDevID:3328141789 CalldDevID:21158 LstRedirDevID:(null) AnsDevID:21158 MsgID:eCallEstablishedEvent DvrKey:call.5000.154709964 Trnk#:0 TrnkGrp#:0) 18:37:56:119 CTIOS1-ctios Trace: [call.5000.154709964] Found CallConnection(3328141789.1). 18:37:56:119 CTIOS1-ctios Trace: [call.5000.154709964] Found CallConnection(3328141789.1). 18:37:56:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709964.3328141789]:eCallEstablishedEvent,Msk(bf01a6) 18:37:56:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709964.21158]:eCallEstablishedEvent,Msk(bf01a6) 18:37:56:127 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:1) 18:37:56:127 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:56:127 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:127 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:127 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:127 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:127 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:127 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:127 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:131 CTIOS1-ctios Trace: >>CG:[agent.5000.6635]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9158 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21174 AGID:6635 AGInstr:21174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6635 AGAvailStatus:0) 18:37:56:131 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:eAgentStateEvent(eTalking),Msk(0) 18:37:56:131 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:132 CTIOS1-ctios Trace: >>CG:[call.5000.154709963]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154709963 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709963 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:812822087 NewConnDevID:812822087 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709963 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105075))) 18:37:56:132 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709963.812822087]:eCallDataUpdateEvent,Msk(bf0002) 18:37:56:132 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709963.21174]:eCallDataUpdateEvent,Msk(3f0001) 18:37:56:132 CTIOS1-ctios Trace: >>CG:[call.5000.154709963]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709963 ConnDevIDTyp:0 SVC#:402 SVCID:5028 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:502 SGID:5037 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21174 CallngDevID:812822087 CalldDevID:21174 LstRedirDevID:(null) AnsDevID:21174 MsgID:eCallEstablishedEvent DvrKey:call.5000.154709963 Trnk#:0 TrnkGrp#:0) 18:37:56:132 CTIOS1-ctios Trace: [call.5000.154709963] Found CallConnection(812822087.1). 18:37:56:132 CTIOS1-ctios Trace: [call.5000.154709963] Found CallConnection(812822087.1). 18:37:56:132 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709963.812822087]:eCallEstablishedEvent,Msk(bf01a6) 18:37:56:132 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709963.21174]:eCallEstablishedEvent,Msk(bf01a6) 18:37:56:133 CTIOS1-ctios Trace: >>CG:[call.5000.198845462]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845462 ConnDevIDTyp:1 ConnDevID:0673018071 MsgID:eCallEndEvent DvrKey:call.5000.198845462) 18:37:56:133 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845462 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:56:133 CTIOS1-ctios Trace: >>CG:[agent.5000.9556]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9375 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21051 AGID:9556 AGInstr:21051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9556 AGAvailStatus:1) 18:37:56:133 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9556]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:56:133 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9556]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:56:134 CTIOS1-ctios Trace: >>CG:[agent.5000.9556]:eSetAgentStateConf(UniqObjID:agent.5000.9556 MsgID:eSetAgentStateConf TgtCILClntID:ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)) 18:37:56:134 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9556]:eSetAgentStateConf 18:37:56:135 CTIOS1-ctios Trace: >>CG:[call.5000.2131420805]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420805 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420805 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41108 NewConnDevID:41108 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420805 ecc:(...)) 18:37:56:136 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420805.41108]:eCallDataUpdateEvent,Msk(bf0126) 18:37:56:136 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420805.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:56:138 CTIOS1-ctios Trace: >>CG:[call.5000.2131420806]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420806 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420806 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41126 NewConnDevID:41126 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420806 ecc:(...)) 18:37:56:138 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420806.41126]:eCallDataUpdateEvent,Msk(bf0126) 18:37:56:138 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420806.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:56:147 CTIOS1-ctios Trace: >>CG:[agent.5000.48734]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11059 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42618 AGID:48734 AGInstr:42618 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48734 AGAvailStatus:0) 18:37:56:147 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48734]:eAgentStateEvent(eReserved),Msk(0) 18:37:56:147 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48734]:eAgentStateEvent(eReserved),Msk(0) 18:37:56:147 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48734]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:56:147 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48734]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:56:183 CTIOS1-ctios Trace: ->RCV[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4) a=48838][call.5000.46855529.42050]:eSetCallDataRequest 18:37:56:183 CTIOS1-ctios Trace: [call.5000.46855529.42050] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:37:56:184 CTIOS1-ctios Trace: <-SND[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855529.42050]:eButtonEnablementMaskChange,Msk(283f0000) 18:37:56:187 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eNotReady) 18:37:56:193 CTIOS1-ctios Trace: >>CG:[agent.5000.36354]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:591 SGID:9683 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10914 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21184 AGID:36354 AGInstr:21184 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36354 AGAvailStatus:0) 18:37:56:194 CTIOS1-ctios Trace: >>CG:[call.5000.198845493]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845493 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845493 NewConnDevIDTyp:1 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2136973956 NewConnDevID:2136973956 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845493 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105075))) 18:37:56:194 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36354]:eAgentStateEvent(eTalking),Msk(0) 18:37:56:194 CTIOS1-ctios Trace: >>CG:[call.5000.198845493]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845493 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:591 SGID:9683 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21184 CallngDevID:2136973956 CalldDevID:21184 LstRedirDevID:(null) AnsDevID:21184 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845493 Trnk#:0 TrnkGrp#:0) 18:37:56:194 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36354]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:194 CTIOS1-ctios Trace: [call.5000.198845493] Found CallConnection(2136973956.1). 18:37:56:195 CTIOS1-ctios Trace: [call.5000.198845493] Found CallConnection(2136973956.1). 18:37:56:195 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845493.2136973956]:eCallDataUpdateEvent,Msk(bf0002) 18:37:56:195 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845493.21184]:eCallDataUpdateEvent,Msk(3f0001) 18:37:56:195 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845493.2136973956]:eCallEstablishedEvent,Msk(bf01a6) 18:37:56:195 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845493.21184]:eCallEstablishedEvent,Msk(bf01a6) 18:37:56:208 CTIOS1-ctios Trace: >>CG:[call.5000.198845495]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845495 CallTyp:2 ConnDevIDTyp:1 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 ANI:0822508268 DNIS:42618 Dialed#:81155 CallrEntrDig:81155 ConnDevID:0822508268 RCallKeyDay:151314 RCallKeyCID:206014 MsgID:eCallBeginEvent DvrKey:call.5000.198845495 ecc:(...) ICMEntUniqID:icm.151314.206014 RCallKeySeq#:11) 18:37:56:208 CTIOS1-ctios Trace: >>CG:[call.5000.198845495]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845495 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0822508268 AlrtgDevID:(null) CallngDevID:0822508268 CalldDevID:42618 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845495 Trnk#:0 TrnkGrp#:0) 18:37:56:208 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845495 18:37:56:208 CTIOS1-ctios Trace: [call.5000.198845495]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0822508268. 18:37:56:208 CTIOS1-ctios Trace: CallConnection(0822508268.1) created AgentObject (Device) for DeviceID(0822508268). 18:37:56:208 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:56:208 CTIOS1-ctios Trace: Added CallConnection(0822508268.1). 18:37:56:208 CTIOS1-ctios Trace: [call.5000.198845495]::CreateCallConnection(): CallConnection(0822508268.1) created successfully. 18:37:56:209 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845495.0822508268]:eCallBeginEvent 18:37:56:209 CTIOS1-ctios Trace: >>CG:[call.5000.198845495]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845495 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:2 SGID:9785 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0822508268 AlrtgDevID:42618 CallngDevID:0822508268 CalldDevID:42618 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845495 Trnk#:0 TrnkGrp#:0) 18:37:56:209 CTIOS1-ctios Trace: [call.5000.198845495] Found CallConnection(0822508268.1) for device 0822508268. 18:37:56:209 CTIOS1-ctios Trace: [call.5000.198845495]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42618. 18:37:56:209 CTIOS1-ctios Trace: [call.5000.198845495] CallConnection(0822508268.1) found DeviceID(42618) AgentID(48734). 18:37:56:209 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845495.0822508268]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:56:209 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:56:209 CTIOS1-ctios Trace: Added CallConnection(0822508268.1). 18:37:56:209 CTIOS1-ctios Trace: [call.5000.198845495]::CreateCallConnection(): CallConnection(0822508268.1) created successfully. 18:37:56:209 CTIOS1-ctios Trace: [call.5000.46855816] Found CallConnection(42615.0) for device 42615. 18:37:56:209 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845495.42618]:eCallBeginEvent 18:37:56:209 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845495.42618]:eCallBeginEvent 18:37:56:209 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845495.0822508268]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:56:209 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845495.42618]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:56:210 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845495.42618]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:56:211 CTIOS1-ctios Trace: [call.5000.46855816] Found CallConnection(42615.0) for device 42615. 18:37:56:220 CTIOS1-ctios Trace: [call.5000.46855817] Found CallConnection(42511.0) for device 42511. 18:37:56:245 CTIOS1-ctios Trace: >>CG:[call.5000.46855529]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855529 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855529 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0563500903 CallWrpupData:PSTN_1218_CrossTalk ,209 NewConnDevID:42050 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855529 ecc:(...)) 18:37:56:246 CTIOS1-ctios Trace: >>CG:[call.5000.46855529.42050]:eSetCallDataConf(UniqObjID:call.5000.46855529.42050 MsgID:eSetCallDataConf TgtCILClntID:FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)) 18:37:56:246 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855529.0563500903]:eCallDataUpdateEvent 18:37:56:246 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855529.42050]:eCallDataUpdateEvent 18:37:56:246 CTIOS1-ctios Trace: <-SND[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855529.42050]:eCallDataUpdateEvent 18:37:56:293 CTIOS1-ctios Trace: [call.5000.46855817] Found CallConnection(42511.0) for device 42511. 18:37:56:327 CTIOS1-ctios Trace: ->RCV[GF-PC-3124-3296 a=10840][agent.5000.10840]:eSetAgentStateRequest(eAvailable) 18:37:56:339 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:37:56:339 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:56:339 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:56:339 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:340 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:37:56:340 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:37:56:351 CTIOS1-ctios Trace: >>CG:[agent.5000.3052]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:300 SGID:5002 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5482 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42150 AGID:3052 AGInstr:42150 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3052 AGAvailStatus:0) 18:37:56:351 CTIOS1-ctios Trace: >>CG:[call.5000.46855820]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855820 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855820 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03028517405 NewConnDevID:03028517405 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855820 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105075))) 18:37:56:351 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:eAgentStateEvent(eTalking),Msk(0) 18:37:56:351 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:351 CTIOS1-ctios Trace: >>CG:[call.5000.46855820]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855820 ConnDevIDTyp:0 SVC#:200 SVCID:5001 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:300 SGID:5002 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42150 CallngDevID:03028517405 CalldDevID:42150 LstRedirDevID:(null) AnsDevID:42150 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855820 Trnk#:0 TrnkGrp#:0) 18:37:56:351 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:352 CTIOS1-ctios Trace: [call.5000.46855820] Found CallConnection(03028517405.1). 18:37:56:352 CTIOS1-ctios Trace: [call.5000.46855820] Found CallConnection(03028517405.1). 18:37:56:352 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:352 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:352 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:352 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:352 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3052]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:352 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855820.03028517405]:eCallDataUpdateEvent,Msk(bf0002) 18:37:56:352 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855820.42150]:eCallDataUpdateEvent,Msk(3f0001) 18:37:56:352 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855820.03028517405]:eCallEstablishedEvent,Msk(bf01a6) 18:37:56:352 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855820.42150]:eCallEstablishedEvent,Msk(bf01a6) 18:37:56:394 CTIOS1-ctios Trace: >>CG:[call.5000.198845482]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845482 ConnDevIDTyp:1 ConnDevID:0822508268 MsgID:eCallEndEvent DvrKey:call.5000.198845482) 18:37:56:395 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845482 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:56:395 CTIOS1-ctios Trace: >>CG:[agent.5000.10840]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7928 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51054 AGID:10840 AGInstr:51054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10840 AGAvailStatus:1) 18:37:56:395 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10840]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:56:395 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][agent.5000.10840]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:56:395 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10840]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:395 CTIOS1-ctios Trace: >>CG:[agent.5000.10840]:eSetAgentStateConf(UniqObjID:agent.5000.10840 MsgID:eSetAgentStateConf TgtCILClntID:GF-PC-3124-3296) 18:37:56:395 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10840]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:395 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][agent.5000.10840]:eSetAgentStateConf 18:37:56:434 CTIOS1-ctios Trace: >>CG:[call.5000.198845363]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845363 ConnDevIDTyp:0 ConnDevID:21001 MsgID:eCallEndEvent DvrKey:call.5000.198845363) 18:37:56:434 CTIOS1-ctios Trace: Removed CallConnection(0412644949.1). 18:37:56:434 CTIOS1-ctios Trace: Removed CallConnection(21001.0). 18:37:56:434 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845363 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:56:435 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845363.0412644949]:eCallEndEvent 18:37:56:435 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845363.21001]:eCallEndEvent 18:37:56:435 CTIOS1-ctios Trace: >>CG:[agent.5000.33680]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10649 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21001 AGID:33680 AGInstr:21001 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33680 AGAvailStatus:1) 18:37:56:435 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33680]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:56:435 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33680]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:439 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:400 SVCID:5032 SG#:500 SGID:5041 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21271 ANI:0463703350 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206693 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206693 RCallKeySeq#:1 CallTypIDTag:5035 PreCallIIDTag:7990006) 18:37:56:443 CTIOS1-ctios Trace: >>CG:[call.5000.2131420806]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420806 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420806) 18:37:56:443 CTIOS1-ctios Trace: >>CG:[call.5000.2131420806]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420806 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41126 RelDevID:41126 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420806) 18:37:56:444 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420806.41126]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:56:444 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420806.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:56:444 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420806.41126]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:56:444 CTIOS1-ctios Trace: >>CG:[call.5000.2131420806]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420806 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41126 MsgID:eCallClearedEvent DvrKey:call.5000.2131420806) 18:37:56:444 CTIOS1-ctios Trace: >>CG:[call.5000.2131420806]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420806 ConnDevIDTyp:0 ConnDevID:41126 MsgID:eCallEndEvent DvrKey:call.5000.2131420806) 18:37:56:444 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:56:444 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420806.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:56:444 CTIOS1-ctios Trace: Removed CallConnection(41126.0). 18:37:56:444 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:56:444 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420806.41126]:eCallClearedEvent,Msk(3f0000) 18:37:56:444 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420806.51044]:eCallClearedEvent,Msk(3f0000) 18:37:56:444 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420806 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:56:444 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420806.41126]:eCallEndEvent 18:37:56:444 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420806.51044]:eCallEndEvent 18:37:56:445 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:56:445 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:445 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:464 CTIOS1-ctios Trace: >>CG:[agent.5000.33680]:eQueryAgentStatisticsConf(IID:32371513 PrphID:5000 AGExt:21001 AGID:33680 AGInstr:21001 UniqObjID:agent.5000.33680 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:775 LogdOnTimeTdy:9326 NotRdyTimeTdy:777 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:52 HdlCallsTlkTimeTdy:7534 HdlCallsTimeTdy:7735 IncCallsHldTdy:1 IncCallsHldTimeTdy:17 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:775 LogdOnTimeSess:9326 NotRdyTimeSess:777 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:52 HdlCallsTlkTimeSess:7534 HdlCallsTimeSess:7735 IncCallsHldSess:1 IncCallsHldTimeSess:17 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:184 HdlCallsAftCallTimeTdy:184 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:37:56:468 CTIOS1-ctios Trace: >>CG:[agent.5000.6347]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:6669 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21271 AGID:6347 AGInstr:21271 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6347 AGAvailStatus:0) 18:37:56:469 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6347]:eAgentStateEvent(eReserved),Msk(0) 18:37:56:469 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6347]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:56:474 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32371514 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5100 LogdOnTimeTdy:9410 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:276 LogdOnTimeSess:664 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:56:484 CTIOS1-ctios Trace: >>CG:[call.5000.46855816]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855816 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855816 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03018677917 NewConnDevID:03018677917 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855816 ecc:(...)) 18:37:56:484 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855816.03018677917]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:56:484 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855816.42615]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:56:485 CTIOS1-ctios Trace: <-SND[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855816.42615]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:56:502 CTIOS1-ctios Trace: >>CG:[call.5000.46855817]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855817 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855817 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04237332239 NewConnDevID:04237332239 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855817 ecc:(...)) 18:37:56:502 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855817.04237332239]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:56:502 CTIOS1-ctios Trace: <-SND[FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855817.42511]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:56:502 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855817.42511]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:56:545 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:634 SVCID:6086 SG#:635 SGID:6079 SGPri:0 MonID:0 NumNamVars:10 NumNamArrs:4 MRDID:1 AGInstr:21051 ANI:0223400463 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207068 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207068 RCallKeySeq#:1 CallTypIDTag:5112 PreCallIIDTag:7990603) 18:37:56:545 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:56:553 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:1) 18:37:56:553 CTIOS1-ctios Trace: >>CG:[call.5000.46855825]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855825 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42214 ConnDevID:42214 MsgID:eCallBeginEvent DvrKey:call.5000.46855825 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105076))) 18:37:56:553 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855825 18:37:56:554 CTIOS1-ctios Trace: >>CG:[call.5000.46855825]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855825 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42214 CallngDevID:42214 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855825) 18:37:56:554 CTIOS1-ctios Trace: [call.5000.46855825] CallConnection(42214.0) found DeviceID(42214) AgentID(42656). 18:37:56:554 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:56:554 CTIOS1-ctios Trace: Added CallConnection(42214.0). 18:37:56:554 CTIOS1-ctios Trace: [call.5000.46855825]::CreateCallConnection(): CallConnection(42214.0) created successfully. 18:37:56:554 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:0) 18:37:56:554 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eTalking),Msk(0) 18:37:56:554 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:554 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:554 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:554 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:555 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:555 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:555 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:555 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855825.42214]:eCallBeginEvent,Msk(bf0002) 18:37:56:555 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855825.42214]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:56:555 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eTalking),Msk(0) 18:37:56:555 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:555 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:555 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:555 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:555 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:555 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:556 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:574 CTIOS1-ctios Trace: >>CG:[call.5000.154709966]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709966 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0463703350 DNIS:21271 Dialed#:45433 ConnDevID:0463703350 RCallKeyDay:151314 RCallKeyCID:206693 MsgID:eCallBeginEvent DvrKey:call.5000.154709966 ecc:(...) ICMEntUniqID:icm.151314.206693 RCallKeySeq#:2) 18:37:56:574 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154709966 18:37:56:574 CTIOS1-ctios Trace: >>CG:[call.5000.154709966]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709966 ConnDevIDTyp:1 SVC#:400 SVCID:5032 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0463703350 AlrtgDevID:(null) CallngDevID:0463703350 CalldDevID:21271 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709966 Trnk#:0 TrnkGrp#:0) 18:37:56:574 CTIOS1-ctios Trace: [call.5000.154709966]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0463703350. 18:37:56:574 CTIOS1-ctios Trace: CallConnection(0463703350.1) created AgentObject (Device) for DeviceID(0463703350). 18:37:56:574 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:56:574 CTIOS1-ctios Trace: Added CallConnection(0463703350.1). 18:37:56:574 CTIOS1-ctios Trace: [call.5000.154709966]::CreateCallConnection(): CallConnection(0463703350.1) created successfully. 18:37:56:575 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709966.0463703350]:eCallBeginEvent 18:37:56:575 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709966.0463703350]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:56:575 CTIOS1-ctios Trace: >>CG:[call.5000.154709966]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709966 ConnDevIDTyp:1 SVC#:400 SVCID:5032 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:500 SGID:5041 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0463703350 AlrtgDevID:21271 CallngDevID:0463703350 CalldDevID:21271 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709966 Trnk#:0 TrnkGrp#:0) 18:37:56:575 CTIOS1-ctios Trace: [call.5000.154709966] Found CallConnection(0463703350.1) for device 0463703350. 18:37:56:575 CTIOS1-ctios Trace: [call.5000.154709966]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21271. 18:37:56:575 CTIOS1-ctios Trace: [call.5000.154709966] CallConnection(0463703350.1) found DeviceID(21271) AgentID(6347). 18:37:56:575 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:56:575 CTIOS1-ctios Trace: Added CallConnection(0463703350.1). 18:37:56:575 CTIOS1-ctios Trace: [call.5000.154709966]::CreateCallConnection(): CallConnection(0463703350.1) created successfully. 18:37:56:575 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709966.21271]:eCallBeginEvent 18:37:56:575 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709966.0463703350]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:56:575 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709966.21271]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:56:576 CTIOS1-ctios Trace: >>CG:[agent.5000.9556]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9375 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21051 AGID:9556 AGInstr:21051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9556 AGAvailStatus:0) 18:37:56:576 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9556]:eAgentStateEvent(eReserved),Msk(0) 18:37:56:576 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9556]:eAgentStateEvent(eReserved),Msk(0) 18:37:56:609 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:37:56:609 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:56:609 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:612 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eAvailable) 18:37:56:622 CTIOS1-ctios Trace: [call.5000.154709964] Found CallConnection(21158.0) for device 21158. 18:37:56:629 CTIOS1-ctios Trace: [call.5000.154709964] Found CallConnection(21158.0) for device 21158. 18:37:56:632 CTIOS1-ctios Trace: >>CG:[call.5000.198845496]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845496 CallTyp:2 ConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 ANI:0223400463 DNIS:21051 Dialed#:45433 ConnDevID:0223400463 RCallKeyDay:151314 RCallKeyCID:207068 MsgID:eCallBeginEvent DvrKey:call.5000.198845496 ecc:(...) ICMEntUniqID:icm.151314.207068 RCallKeySeq#:2) 18:37:56:632 CTIOS1-ctios Trace: >>CG:[call.5000.198845496]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845496 ConnDevIDTyp:1 SVC#:634 SVCID:6086 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0223400463 AlrtgDevID:(null) CallngDevID:0223400463 CalldDevID:21051 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845496 Trnk#:0 TrnkGrp#:0) 18:37:56:632 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845496 18:37:56:632 CTIOS1-ctios Trace: [call.5000.198845496]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0223400463. 18:37:56:632 CTIOS1-ctios Trace: CallConnection(0223400463.1) created AgentObject (Device) for DeviceID(0223400463). 18:37:56:632 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:56:632 CTIOS1-ctios Trace: Added CallConnection(0223400463.1). 18:37:56:632 CTIOS1-ctios Trace: [call.5000.198845496]::CreateCallConnection(): CallConnection(0223400463.1) created successfully. 18:37:56:632 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845496.0223400463]:eCallBeginEvent 18:37:56:632 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845496.0223400463]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:56:638 CTIOS1-ctios Trace: >>CG:[call.5000.198845496]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845496 ConnDevIDTyp:1 SVC#:634 SVCID:6086 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:635 SGID:6079 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0223400463 AlrtgDevID:21051 CallngDevID:0223400463 CalldDevID:21051 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845496 Trnk#:0 TrnkGrp#:0) 18:37:56:638 CTIOS1-ctios Trace: [call.5000.198845496] Found CallConnection(0223400463.1) for device 0223400463. 18:37:56:638 CTIOS1-ctios Trace: [call.5000.198845496]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21051. 18:37:56:638 CTIOS1-ctios Trace: [call.5000.198845496] CallConnection(0223400463.1) found DeviceID(21051) AgentID(9556). 18:37:56:638 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:56:638 CTIOS1-ctios Trace: Added CallConnection(0223400463.1). 18:37:56:638 CTIOS1-ctios Trace: [call.5000.198845496]::CreateCallConnection(): CallConnection(0223400463.1) created successfully. 18:37:56:638 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845496.21051]:eCallBeginEvent 18:37:56:638 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845496.21051]:eCallBeginEvent 18:37:56:638 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845496.0223400463]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:56:638 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845496.21051]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:56:638 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845496.21051]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:56:646 CTIOS1-ctios Trace: ->RCV[FA5-25-42D4-1364-dotNET_Sess(31914638)_EvtThd(4) a=48673][agent.5000.48673]:eSetAgentStateRequest(eAvailable) 18:37:56:671 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:1) 18:37:56:671 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:56:672 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:37:56:672 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:56:672 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:672 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:37:56:677 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:0) 18:37:56:677 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:56:677 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:678 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:678 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:678 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:678 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:678 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:678 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:694 CTIOS1-ctios Trace: >>CG:[call.5000.2131420805]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420805 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420805) 18:37:56:694 CTIOS1-ctios Trace: >>CG:[call.5000.2131420805]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420805 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41108 RelDevID:41108 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420805) 18:37:56:694 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420805.41108]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:56:695 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420805.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:56:695 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420805.41108]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:56:695 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420805.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:56:695 CTIOS1-ctios Trace: >>CG:[call.5000.2131420805]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420805 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41108 MsgID:eCallClearedEvent DvrKey:call.5000.2131420805) 18:37:56:695 CTIOS1-ctios Trace: >>CG:[call.5000.2131420805]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420805 ConnDevIDTyp:0 ConnDevID:41108 MsgID:eCallEndEvent DvrKey:call.5000.2131420805) 18:37:56:695 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:56:695 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420805.41108]:eCallClearedEvent,Msk(3f0000) 18:37:56:695 CTIOS1-ctios Trace: Removed CallConnection(41108.0). 18:37:56:695 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:56:695 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420805.51023]:eCallClearedEvent,Msk(3f0000) 18:37:56:695 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420805 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:56:695 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420805.41108]:eCallEndEvent 18:37:56:695 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420805.51023]:eCallEndEvent 18:37:56:695 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:56:695 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:695 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:705 CTIOS1-ctios Trace: ->RCV[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4) a=44223][agent.5000.44223]:eSetAgentStateRequest(eNotReady) 18:37:56:706 CTIOS1-ctios Trace: >>CG:[call.5000.46855532]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855532 ConnDevIDTyp:1 ConnDevID:0515567594 MsgID:eCallEndEvent DvrKey:call.5000.46855532) 18:37:56:706 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855532 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:56:706 CTIOS1-ctios Trace: >>CG:[agent.5000.48673]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10896 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42509 AGID:48673 AGInstr:42509 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48673 AGAvailStatus:1) 18:37:56:707 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:56:707 CTIOS1-ctios Trace: <-SND[FA5-25-42D4-1364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48673]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:56:708 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:708 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:708 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:708 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:708 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:708 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:708 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48673]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:708 CTIOS1-ctios Trace: >>CG:[agent.5000.48673]:eSetAgentStateConf(UniqObjID:agent.5000.48673 MsgID:eSetAgentStateConf TgtCILClntID:FA5-25-42D4-1364-dotNET_Sess(31914638)_EvtThd(4)) 18:37:56:708 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:709 CTIOS1-ctios Trace: <-SND[FA5-25-42D4-1364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48673]:eSetAgentStateConf 18:37:56:725 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32371518 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5933 LogdOnTimeTdy:9315 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5933 LogdOnTimeSess:9315 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:56:734 CTIOS1-ctios Trace: >>CG:[device.5000.42523]:eSnapshotDeviceConf(NumCalls:0 UniqObjID:device.5000.42523 MsgID:eSnapshotDeviceConf NumSMTgtCalls:0) 18:37:56:748 CTIOS1-ctios Trace: [call.5000.198845493] Found CallConnection(21184.0) for device 21184. 18:37:56:776 CTIOS1-ctios Trace: >>CG:[call.5000.46855825]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855825 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42214 RelDevID:42214 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855825) 18:37:56:776 CTIOS1-ctios Trace: >>CG:[call.5000.46855825]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855825 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42214 MsgID:eCallClearedEvent DvrKey:call.5000.46855825) 18:37:56:777 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855825.42214]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:56:777 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855825.42214]:eCallClearedEvent,Msk(3f0000) 18:37:56:777 CTIOS1-ctios Trace: >>CG:[call.5000.46855825]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855825 ConnDevIDTyp:0 ConnDevID:42214 MsgID:eCallEndEvent DvrKey:call.5000.46855825) 18:37:56:777 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:1) 18:37:56:777 CTIOS1-ctios Trace: Removed CallConnection(42214.0). 18:37:56:777 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855825.42214]:eCallEndEvent 18:37:56:778 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855825 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:56:778 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:56:778 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:778 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:778 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:778 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:778 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:778 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:778 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:796 CTIOS1-ctios Trace: [call.5000.198845493] Found CallConnection(21184.0) for device 21184. 18:37:56:804 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154709964.21158]:eSetCallDataRequest 18:37:56:817 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845493.21184]:eSetCallDataRequest 18:37:56:821 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:37:56:821 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:56:821 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:56:828 CTIOS1-ctios Trace: [call.5000.154709963] Found CallConnection(21174.0) for device 21174. 18:37:56:853 CTIOS1-ctios Trace: >>CG:[agent.5000.44223]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8408 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42040 AGID:44223 AGInstr:42040 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.44223 AGAvailStatus:0) 18:37:56:853 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:56:853 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:56:853 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:853 CTIOS1-ctios Trace: >>CG:[agent.5000.44223]:eSetAgentStateConf(UniqObjID:agent.5000.44223 MsgID:eSetAgentStateConf TgtCILClntID:FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)) 18:37:56:853 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:853 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:853 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:854 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:854 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:854 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:854 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:eSetAgentStateConf 18:37:56:864 CTIOS1-ctios Trace: >>CG:[call.5000.154709964.21158]:eSetCallDataConf(UniqObjID:call.5000.154709964.21158 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:56:875 CTIOS1-ctios Trace: [call.5000.154709963] Found CallConnection(21174.0) for device 21174. 18:37:56:878 CTIOS1-ctios Trace: >>CG:[call.5000.198845493.21184]:eSetCallDataConf(UniqObjID:call.5000.198845493.21184 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:56:908 CTIOS1-ctios Trace: >>CG:[agent.5000.3601]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5619 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42157 AGID:3601 AGInstr:42157 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3601 AGAvailStatus:1) 18:37:56:909 CTIOS1-ctios Trace: >>CG:[call.5000.46855828]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855828 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42157 ConnDevID:42157 MsgID:eCallBeginEvent DvrKey:call.5000.46855828 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105076))) 18:37:56:909 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855828 18:37:56:909 CTIOS1-ctios Trace: >>CG:[call.5000.46855828]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855828 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42157 CallngDevID:42157 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855828) 18:37:56:909 CTIOS1-ctios Trace: [call.5000.46855828] CallConnection(42157.0) found DeviceID(42157) AgentID(3601). 18:37:56:909 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:56:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:eAgentStateEvent(eTalking),Msk(0) 18:37:56:909 CTIOS1-ctios Trace: Added CallConnection(42157.0). 18:37:56:909 CTIOS1-ctios Trace: [call.5000.46855828]::CreateCallConnection(): CallConnection(42157.0) created successfully. 18:37:56:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:909 CTIOS1-ctios Trace: >>CG:[agent.5000.3601]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5619 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42157 AGID:3601 AGInstr:42157 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3601 AGAvailStatus:0) 18:37:56:909 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:909 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:909 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:910 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855828.42157]:eCallBeginEvent,Msk(bf0002) 18:37:56:910 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855828.42157]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:56:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:eAgentStateEvent(eTalking),Msk(0) 18:37:56:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:910 CTIOS1-ctios Trace: [call.5000.154709839] Found CallConnection(21034.0) for device 21034. 18:37:56:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:910 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:910 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:910 CTIOS1-ctios Trace: [call.5000.154709839] Found CallConnection(21034.0) for device 21034. 18:37:56:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:910 CTIOS1-ctios Trace: [call.5000.46855820] Found CallConnection(42150.0) for device 42150. 18:37:56:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:910 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:56:932 CTIOS1-ctios Trace: ->RCV[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4) a=48838][agent.5000.48838]:eSetAgentStateRequest(eNotReady) 18:37:56:958 CTIOS1-ctios Trace: [call.5000.46855820] Found CallConnection(42150.0) for device 42150. 18:37:56:968 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:501 SGID:5044 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:0) 18:37:56:968 CTIOS1-ctios Trace: >>CG:[call.5000.154709839]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:154709839 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:21034 HldgDevID:21034 MsgID:eCallHeldEvent DvrKey:call.5000.154709839) 18:37:56:968 CTIOS1-ctios Trace: [call.5000.154709839] Found CallConnection(21034.0). 18:37:56:968 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eHold),Msk(0) 18:37:56:968 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eHold),Msk(0) 18:37:56:968 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709839.3362287139]: eCallHeldEvent,Msk(bf0126) 18:37:56:968 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709839.21034]: eCallHeldEvent,Msk(bf000a) 18:37:56:993 CTIOS1-ctios Trace: >>CG:[call.5000.46855529]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855529 ConnDevIDTyp:0 ConnDevID:42050 MsgID:eCallEndEvent DvrKey:call.5000.46855529) 18:37:56:993 CTIOS1-ctios Trace: Removed CallConnection(0563500903.1). 18:37:56:993 CTIOS1-ctios Trace: Removed CallConnection(42050.0). 18:37:56:993 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855529 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:56:993 CTIOS1-ctios Trace: >>CG:[agent.5000.48838]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:11183 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42050 AGID:48838 AGInstr:42050 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48838 AGAvailStatus:0) 18:37:56:993 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855529.0563500903]:eCallEndEvent 18:37:56:993 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855529.42050]:eCallEndEvent 18:37:56:993 CTIOS1-ctios Trace: <-SND[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855529.42050]:eCallEndEvent 18:37:56:994 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:56:994 CTIOS1-ctios Trace: <-SND[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:56:994 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:994 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:994 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:994 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:994 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:994 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:994 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:994 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:994 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:995 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:995 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:56:995 CTIOS1-ctios Trace: >>CG:[agent.5000.48838]:eSetAgentStateConf(UniqObjID:agent.5000.48838 MsgID:eSetAgentStateConf TgtCILClntID:FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)) 18:37:56:995 CTIOS1-ctios Trace: <-SND[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:eSetAgentStateConf 18:37:57:001 CTIOS1-ctios Trace: >>CG:[call.5000.46855502]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855502 ConnDevIDTyp:1 ConnDevID:9103214095065 MsgID:eCallEndEvent DvrKey:call.5000.46855502) 18:37:57:001 CTIOS1-ctios Trace: Removed CallConnection(9103214095065.1). 18:37:57:001 CTIOS1-ctios Trace: Removed CallConnection(42670.0). 18:37:57:001 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855502 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:57:001 CTIOS1-ctios Trace: >>CG:[agent.5000.55016]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11177 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42670 AGID:55016 AGInstr:42670 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.55016 AGAvailStatus:1) 18:37:57:001 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855502.9103214095065]:eCallEndEvent 18:37:57:001 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855502.42670]:eCallEndEvent 18:37:57:001 CTIOS1-ctios Trace: <-SND[37096][agent.5000.55016]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:57:007 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154709963.21174]:eSetCallDataRequest 18:37:57:008 CTIOS1-ctios Trace: ->RCV[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4) a=44223][agent.5000.44223]:eSetAgentStateRequest(eAvailable) 18:37:57:025 CTIOS1-ctios Trace: >>CG:[agent.5000.48838]:eQueryAgentStatisticsConf(IID:32371523 PrphID:5000 AGExt:42050 AGID:48838 AGInstr:42050 UniqObjID:agent.5000.48838 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1072 LogdOnTimeTdy:5647 NotRdyTimeTdy:391 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:27 HdlCallsTlkTimeTdy:4056 HdlCallsTimeTdy:4153 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1072 LogdOnTimeSess:5647 NotRdyTimeSess:391 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:27 HdlCallsTlkTimeSess:4056 HdlCallsTimeSess:4153 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:97 HdlCallsAftCallTimeTdy:97 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:57:025 CTIOS1-ctios Trace: <-SND[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:eOnNewAgentStatisticsEvent 18:37:57:032 CTIOS1-ctios Trace: >>CG:[agent.5000.55016]:eQueryAgentStatisticsConf(IID:32371524 PrphID:5000 AGExt:42670 AGID:55016 AGInstr:42670 UniqObjID:agent.5000.55016 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1299 LogdOnTimeTdy:22030 NotRdyTimeTdy:5472 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1267 LogdOnTimeSess:15909 NotRdyTimeSess:1577 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:2 IntCallsTimeSess:23 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:2 IntCallsTimeTdy:23 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:97 AutoOutCallsTlkTimeSess:5323 AutoOutCallsTimeSess:7231 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:97 AutoOutCallsTlkTimeTdy:5323 AutoOutCallsTimeTdy:7231 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:37:57:068 CTIOS1-ctios Trace: >>CG:[call.5000.154709963]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709963 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709963 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:812822087 NewConnDevID:812822087 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709963 ecc:(...)) 18:37:57:068 CTIOS1-ctios Trace: >>CG:[call.5000.154709963.21174]:eSetCallDataConf(UniqObjID:call.5000.154709963.21174 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:57:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709963.812822087]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:57:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709963.21174]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:57:069 CTIOS1-ctios Trace: >>CG:[agent.5000.44223]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8408 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42040 AGID:44223 AGInstr:42040 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.44223 AGAvailStatus:1) 18:37:57:069 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:57:069 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:57:069 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:069 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:069 CTIOS1-ctios Trace: >>CG:[agent.5000.44223]:eSetAgentStateConf(UniqObjID:agent.5000.44223 MsgID:eSetAgentStateConf TgtCILClntID:FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)) 18:37:57:070 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:070 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:070 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:070 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:eSetAgentStateConf 18:37:57:092 CTIOS1-ctios Trace: >>CG:[call.5000.46855828]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855828 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42157 RelDevID:42157 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855828) 18:37:57:092 CTIOS1-ctios Trace: >>CG:[call.5000.46855828]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855828 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42157 MsgID:eCallClearedEvent DvrKey:call.5000.46855828) 18:37:57:092 CTIOS1-ctios Trace: >>CG:[call.5000.46855828]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855828 ConnDevIDTyp:0 ConnDevID:42157 MsgID:eCallEndEvent DvrKey:call.5000.46855828) 18:37:57:092 CTIOS1-ctios Trace: Removed CallConnection(42157.0). 18:37:57:092 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855828 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:57:093 CTIOS1-ctios Trace: >>CG:[agent.5000.3601]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5619 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42157 AGID:3601 AGInstr:42157 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3601 AGAvailStatus:1) 18:37:57:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855828.42157]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:57:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855828.42157]:eCallClearedEvent,Msk(3f0000) 18:37:57:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855828.42157]:eCallEndEvent 18:37:57:093 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:57:093 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:093 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:093 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:093 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:093 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:093 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:094 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:100 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:1) 18:37:57:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:57:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:100 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:100 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:101 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:195 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:631 SVCID:6100 SG#:632 SGID:6082 SGPri:0 MonID:0 NumNamVars:10 NumNamArrs:4 MRDID:1 AGInstr:42509 ANI:03212028422 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206737 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206737 RCallKeySeq#:1 CallTypIDTag:5124 PreCallIIDTag:7990068) 18:37:57:195 CTIOS1-ctios Trace: <-SND[FA5-25-42D4-1364-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:57:218 CTIOS1-ctios Trace: >>CG:[agent.5000.48734]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11059 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42618 AGID:48734 AGInstr:42618 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48734 AGAvailStatus:0) 18:37:57:219 CTIOS1-ctios Trace: >>CG:[call.5000.198845495]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845495 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845495 NewConnDevIDTyp:1 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81155 ConnDevID:0822508268 NewConnDevID:0822508268 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845495 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105076))) 18:37:57:219 CTIOS1-ctios Trace: >>CG:[call.5000.198845495]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845495 ConnDevIDTyp:0 SVC#:2 SVCID:9801 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:2 SGID:9785 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42618 CallngDevID:0822508268 CalldDevID:42618 LstRedirDevID:(null) AnsDevID:42618 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845495 Trnk#:0 TrnkGrp#:0) 18:37:57:219 CTIOS1-ctios Trace: [call.5000.198845495] Found CallConnection(0822508268.1). 18:37:57:219 CTIOS1-ctios Trace: [call.5000.198845495] Found CallConnection(0822508268.1). 18:37:57:219 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48734]:eAgentStateEvent(eTalking),Msk(0) 18:37:57:219 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48734]:eAgentStateEvent(eTalking),Msk(0) 18:37:57:219 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48734]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:57:219 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48734]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:57:219 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845495.0822508268]:eCallDataUpdateEvent,Msk(bf0002) 18:37:57:220 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845495.42618]:eCallDataUpdateEvent,Msk(3f0001) 18:37:57:220 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845495.42618]:eCallDataUpdateEvent,Msk(3f0001) 18:37:57:220 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845495.0822508268]:eCallEstablishedEvent,Msk(bf01a6) 18:37:57:220 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845495.42618]:eCallEstablishedEvent,Msk(bf01a6) 18:37:57:220 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845495.42618]:eCallEstablishedEvent,Msk(bf01a6) 18:37:57:226 CTIOS1-ctios Trace: >>CG:[agent.5000.48673]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10896 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42509 AGID:48673 AGInstr:42509 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48673 AGAvailStatus:0) 18:37:57:227 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:eAgentStateEvent(eReserved),Msk(0) 18:37:57:227 CTIOS1-ctios Trace: <-SND[FA5-25-42D4-1364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48673]:eAgentStateEvent(eReserved),Msk(0) 18:37:57:227 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:57:227 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:57:227 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:57:227 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:57:227 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:57:228 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:57:228 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48673]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:57:228 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:57:253 CTIOS1-ctios Trace: >>CG:[call.5000.46855829]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855829 CallTyp:2 ConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 ANI:03212028422 DNIS:42509 Dialed#:45233 ConnDevID:03212028422 RCallKeyDay:151314 RCallKeyCID:206737 MsgID:eCallBeginEvent DvrKey:call.5000.46855829 ecc:(...) ICMEntUniqID:icm.151314.206737 RCallKeySeq#:2) 18:37:57:253 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855829 18:37:57:253 CTIOS1-ctios Trace: >>CG:[call.5000.46855829]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855829 ConnDevIDTyp:1 SVC#:631 SVCID:6100 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03212028422 AlrtgDevID:(null) CallngDevID:03212028422 CalldDevID:42509 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855829 Trnk#:0 TrnkGrp#:0) 18:37:57:253 CTIOS1-ctios Trace: [call.5000.46855829]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03212028422. 18:37:57:253 CTIOS1-ctios Trace: CallConnection(03212028422.1) created AgentObject (Device) for DeviceID(03212028422). 18:37:57:253 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:57:253 CTIOS1-ctios Trace: Added CallConnection(03212028422.1). 18:37:57:253 CTIOS1-ctios Trace: [call.5000.46855829]::CreateCallConnection(): CallConnection(03212028422.1) created successfully. 18:37:57:253 CTIOS1-ctios Trace: >>CG:[call.5000.46855829]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855829 ConnDevIDTyp:1 SVC#:631 SVCID:6100 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:632 SGID:6082 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03212028422 AlrtgDevID:42509 CallngDevID:03212028422 CalldDevID:42509 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855829 Trnk#:0 TrnkGrp#:0) 18:37:57:253 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855829.03212028422]:eCallBeginEvent 18:37:57:253 CTIOS1-ctios Trace: [call.5000.46855829] Found CallConnection(03212028422.1) for device 03212028422. 18:37:57:253 CTIOS1-ctios Trace: [call.5000.46855829]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42509. 18:37:57:253 CTIOS1-ctios Trace: [call.5000.46855829] CallConnection(03212028422.1) found DeviceID(42509) AgentID(48673). 18:37:57:253 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:57:253 CTIOS1-ctios Trace: Added CallConnection(03212028422.1). 18:37:57:253 CTIOS1-ctios Trace: [call.5000.46855829]::CreateCallConnection(): CallConnection(03212028422.1) created successfully. 18:37:57:253 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855829.03212028422]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:57:253 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855829.42509]:eCallBeginEvent 18:37:57:254 CTIOS1-ctios Trace: <-SND[FA5-25-42D4-1364-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855829.42509]:eCallBeginEvent 18:37:57:254 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855829.03212028422]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:57:254 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855829.42509]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:57:254 CTIOS1-ctios Trace: <-SND[FA5-25-42D4-1364-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855829.42509]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:57:291 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:37:57:291 CTIOS1-ctios Trace: >>CG:[call.5000.46855830]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855830 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42122 ConnDevID:42122 MsgID:eCallBeginEvent DvrKey:call.5000.46855830 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105076))) 18:37:57:291 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855830 18:37:57:291 CTIOS1-ctios Trace: >>CG:[call.5000.46855830]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855830 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42122 CallngDevID:42122 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855830) 18:37:57:291 CTIOS1-ctios Trace: [call.5000.46855830] CallConnection(42122.0) found DeviceID(42122) AgentID(48756). 18:37:57:291 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:57:291 CTIOS1-ctios Trace: Added CallConnection(42122.0). 18:37:57:291 CTIOS1-ctios Trace: [call.5000.46855830]::CreateCallConnection(): CallConnection(42122.0) created successfully. 18:37:57:291 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:37:57:291 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:37:57:291 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:57:291 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:57:291 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:57:291 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:57:291 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:57:291 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:57:291 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:57:291 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855830.42122]:eCallBeginEvent,Msk(bf0002) 18:37:57:291 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855830.42122]:eCallBeginEvent,Msk(bf0002) 18:37:57:291 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855830.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:57:292 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855830.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:57:292 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:0) 18:37:57:292 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:37:57:292 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:37:57:292 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:57:292 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:57:293 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:57:293 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:57:293 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:57:293 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:57:293 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:57:334 CTIOS1-ctios Trace: >>CG:[call.5000.154709717]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709717 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709717 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:02135211955 CallWrpupData:1236_0800_Package Information ,240 NewConnDevID:21035 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709717 ecc:(...)) 18:37:57:334 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709717.02135211955]:eCallDataUpdateEvent 18:37:57:334 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709717.21035]:eCallDataUpdateEvent 18:37:57:460 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:37:57:464 CTIOS1-ctios Trace: >>CG:[call.5000.46855830]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855830 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42122 RelDevID:42122 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855830) 18:37:57:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855830.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:57:465 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855830.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:57:465 CTIOS1-ctios Trace: >>CG:[call.5000.46855830]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855830 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42122 MsgID:eCallClearedEvent DvrKey:call.5000.46855830) 18:37:57:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855830.42122]:eCallClearedEvent,Msk(3f0000) 18:37:57:465 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855830.42122]:eCallClearedEvent,Msk(3f0000) 18:37:57:465 CTIOS1-ctios Trace: >>CG:[call.5000.46855830]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855830 ConnDevIDTyp:0 ConnDevID:42122 MsgID:eCallEndEvent DvrKey:call.5000.46855830) 18:37:57:465 CTIOS1-ctios Trace: Removed CallConnection(42122.0). 18:37:57:466 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855830 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:57:466 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:37:57:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855830.42122]:eCallEndEvent 18:37:57:466 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855830.42122]:eCallEndEvent 18:37:57:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:57:466 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:57:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:466 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:466 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:467 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:498 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eQueryAgentStatisticsConf(IID:32371528 PrphID:5000 AGExt:42122 AGID:48756 AGInstr:42122 UniqObjID:agent.5000.48756 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2582 LogdOnTimeTdy:9468 NotRdyTimeTdy:269 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:41 HdlCallsTlkTimeTdy:6409 HdlCallsTimeTdy:6551 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2053 LogdOnTimeSess:5809 NotRdyTimeSess:129 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:3499 HdlCallsTimeSess:3574 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:158 IntCallsTimeSess:58 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:158 IntCallsTimeTdy:58 HdlCallsAftCallTimeSess:75 HdlCallsAftCallTimeTdy:142 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prv 18:37:57:498 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eOnNewAgentStatisticsEvent 18:37:57:507 CTIOS1-ctios Trace: [call.5000.46855615] Found CallConnection(21136.0) for device 21136. 18:37:57:507 CTIOS1-ctios Trace: [call.5000.46855615] Found CallConnection(21136.0) for device 21136. 18:37:57:537 CTIOS1-ctios Trace: >>CG:[call.5000.46855615]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855615 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21136 RelDevID:21136 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855615) 18:37:57:537 CTIOS1-ctios Trace: >>CG:[call.5000.46855615]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855615 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9703332016849 RelDevID:9703332016849 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855615) 18:37:57:538 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855615.9703332016849]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:57:538 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855615.21136]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:57:538 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855615.21136]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:57:538 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855615.9703332016849]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:57:538 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855615.21136]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:57:538 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855615.21136]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:57:538 CTIOS1-ctios Trace: >>CG:[call.5000.46855615]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855615 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:9703332016849 MsgID:eCallClearedEvent DvrKey:call.5000.46855615) 18:37:57:538 CTIOS1-ctios Trace: >>CG:[agent.5000.6039]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:401 SGID:11225 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:5342 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21136 AGID:6039 AGInstr:21136 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6039 AGAvailStatus:0) 18:37:57:538 CTIOS1-ctios Trace: [agent.5000.6039]: Current Wrapup Mode = 3 18:37:57:539 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855615.9703332016849]:eCallClearedEvent,Msk(3f0000) 18:37:57:539 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855615.21136]:eCallClearedEvent,Msk(3f0000) 18:37:57:539 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855615.21136]:eCallClearedEvent,Msk(3f0000) 18:37:57:539 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6039]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:57:539 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6039]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:57:539 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6039]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:57:549 CTIOS1-ctios Trace: >>CG:[agent.5000.6347]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:500 SGID:5041 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:6669 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21271 AGID:6347 AGInstr:21271 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6347 AGAvailStatus:0) 18:37:57:550 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6347]:eAgentStateEvent(eTalking),Msk(0) 18:37:57:550 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6347]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:57:550 CTIOS1-ctios Trace: >>CG:[call.5000.154709966]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154709966 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709966 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0463703350 NewConnDevID:0463703350 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709966 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105077))) 18:37:57:550 CTIOS1-ctios Trace: >>CG:[call.5000.154709966]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709966 ConnDevIDTyp:0 SVC#:400 SVCID:5032 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:500 SGID:5041 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21271 CallngDevID:0463703350 CalldDevID:21271 LstRedirDevID:(null) AnsDevID:21271 MsgID:eCallEstablishedEvent DvrKey:call.5000.154709966 Trnk#:0 TrnkGrp#:0) 18:37:57:550 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709966.0463703350]:eCallDataUpdateEvent,Msk(bf0002) 18:37:57:550 CTIOS1-ctios Trace: [call.5000.154709966] Found CallConnection(0463703350.1). 18:37:57:550 CTIOS1-ctios Trace: [call.5000.154709966] Found CallConnection(0463703350.1). 18:37:57:550 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709966.21271]:eCallDataUpdateEvent,Msk(3f0001) 18:37:57:551 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709966.0463703350]:eCallEstablishedEvent,Msk(bf01a6) 18:37:57:551 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709966.21271]:eCallEstablishedEvent,Msk(bf01a6) 18:37:57:604 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:402 SVCID:5028 SG#:502 SGID:5037 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21096 ANI:0223402541 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206796 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206796 RCallKeySeq#:1 CallTypIDTag:5033 PreCallIIDTag:7990167) 18:37:57:614 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:37:57:614 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:57:614 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:57:614 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:57:614 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:57:614 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:57:614 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:57:614 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:57:614 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:57:615 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:57:615 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:37:57:615 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:37:57:631 CTIOS1-ctios Trace: >>CG:[agent.5000.9556]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:635 SGID:6079 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9375 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21051 AGID:9556 AGInstr:21051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9556 AGAvailStatus:0) 18:37:57:631 CTIOS1-ctios Trace: >>CG:[call.5000.198845496]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845496 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845496 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0223400463 NewConnDevID:0223400463 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845496 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105077))) 18:37:57:631 CTIOS1-ctios Trace: >>CG:[call.5000.198845496]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845496 ConnDevIDTyp:0 SVC#:634 SVCID:6086 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:635 SGID:6079 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21051 CallngDevID:0223400463 CalldDevID:21051 LstRedirDevID:(null) AnsDevID:21051 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845496 Trnk#:0 TrnkGrp#:0) 18:37:57:631 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9556]:eAgentStateEvent(eTalking),Msk(0) 18:37:57:631 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9556]:eAgentStateEvent(eTalking),Msk(0) 18:37:57:631 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845496.0223400463]:eCallDataUpdateEvent,Msk(bf0002) 18:37:57:632 CTIOS1-ctios Trace: [call.5000.198845496] Found CallConnection(0223400463.1). 18:37:57:632 CTIOS1-ctios Trace: [call.5000.198845496] Found CallConnection(0223400463.1). 18:37:57:632 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845496.21051]:eCallDataUpdateEvent,Msk(3f0001) 18:37:57:632 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845496.21051]:eCallDataUpdateEvent,Msk(3f0001) 18:37:57:632 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845496.0223400463]:eCallEstablishedEvent,Msk(bf01a6) 18:37:57:632 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845496.21051]:eCallEstablishedEvent,Msk(bf01a6) 18:37:57:632 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845496.21051]:eCallEstablishedEvent,Msk(bf01a6) 18:37:57:632 CTIOS1-ctios Trace: >>CG:[agent.5000.36413]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11006 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21096 AGID:36413 AGInstr:21096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36413 AGAvailStatus:0) 18:37:57:633 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36413]:eAgentStateEvent(eReserved),Msk(0) 18:37:57:633 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36413]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:57:688 CTIOS1-ctios Trace: >>CG:[call.5000.198845499]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845499 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0223402541 DNIS:21096 Dialed#:45433 ConnDevID:0223402541 RCallKeyDay:151314 RCallKeyCID:206796 MsgID:eCallBeginEvent DvrKey:call.5000.198845499 ecc:(...) ICMEntUniqID:icm.151314.206796 RCallKeySeq#:2) 18:37:57:688 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845499 18:37:57:688 CTIOS1-ctios Trace: >>CG:[call.5000.198845499]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845499 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0223402541 AlrtgDevID:(null) CallngDevID:0223402541 CalldDevID:21096 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845499 Trnk#:0 TrnkGrp#:0) 18:37:57:689 CTIOS1-ctios Trace: [call.5000.198845499]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0223402541. 18:37:57:689 CTIOS1-ctios Trace: CallConnection(0223402541.1) created AgentObject (Device) for DeviceID(0223402541). 18:37:57:689 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:57:689 CTIOS1-ctios Trace: Added CallConnection(0223402541.1). 18:37:57:689 CTIOS1-ctios Trace: [call.5000.198845499]::CreateCallConnection(): CallConnection(0223402541.1) created successfully. 18:37:57:689 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845499.0223402541]:eCallBeginEvent 18:37:57:689 CTIOS1-ctios Trace: >>CG:[call.5000.198845499]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845499 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:502 SGID:5037 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0223402541 AlrtgDevID:21096 CallngDevID:0223402541 CalldDevID:21096 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845499 Trnk#:0 TrnkGrp#:0) 18:37:57:689 CTIOS1-ctios Trace: [call.5000.198845499] Found CallConnection(0223402541.1) for device 0223402541. 18:37:57:689 CTIOS1-ctios Trace: [call.5000.198845499]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21096. 18:37:57:689 CTIOS1-ctios Trace: [call.5000.198845499] CallConnection(0223402541.1) found DeviceID(21096) AgentID(36413). 18:37:57:689 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:57:689 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845499.0223402541]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:57:689 CTIOS1-ctios Trace: Added CallConnection(0223402541.1). 18:37:57:689 CTIOS1-ctios Trace: [call.5000.198845499]::CreateCallConnection(): CallConnection(0223402541.1) created successfully. 18:37:57:689 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845499.21096]:eCallBeginEvent 18:37:57:689 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845499.0223402541]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:57:689 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845499.21096]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:57:700 CTIOS1-ctios Trace: >>CG:[call.5000.154709883]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709883 ConnDevIDTyp:0 ConnDevID:42529 MsgID:eCallEndEvent DvrKey:call.5000.154709883) 18:37:57:701 CTIOS1-ctios Trace: Removed CallConnection(0856202403.1). 18:37:57:701 CTIOS1-ctios Trace: Removed CallConnection(42529.0). 18:37:57:701 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709883 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:57:701 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709883.0856202403]:eCallEndEvent 18:37:57:701 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709883.42529]:eCallEndEvent 18:37:57:701 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709883.42529]:eCallEndEvent 18:37:57:701 CTIOS1-ctios Trace: >>CG:[agent.5000.48653]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10873 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42529 AGID:48653 AGInstr:42529 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48653 AGAvailStatus:1) 18:37:57:701 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:57:701 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48653]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:57:702 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:702 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:702 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:702 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:702 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:702 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:702 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:702 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48653]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:703 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:740 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:37:57:740 CTIOS1-ctios Trace: >>CG:[agent.5000.48653]:eQueryAgentStatisticsConf(IID:32371685 PrphID:5000 AGExt:42529 AGID:48653 AGInstr:42529 UniqObjID:agent.5000.48653 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:550 LogdOnTimeTdy:5743 NotRdyTimeTdy:1939 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:36 HdlCallsTlkTimeTdy:3484 HdlCallsTimeTdy:3853 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:550 LogdOnTimeSess:5743 NotRdyTimeSess:1939 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:31 HdlCallsTlkTimeSess:2930 HdlCallsTimeSess:3219 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:289 HdlCallsAftCallTimeTdy:369 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:37:57:740 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48653]:eOnNewAgentStatisticsEvent 18:37:57:800 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:37:57:800 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:57:800 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:57:800 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:800 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:800 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:800 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:800 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:801 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:801 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:801 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:37:57:801 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:37:57:816 CTIOS1-ctios Trace: [call.5000.154709952] Found CallConnection(21251.0) for device 21251. 18:37:57:816 CTIOS1-ctios Trace: [call.5000.154709952] Found CallConnection(21251.0) for device 21251. 18:37:57:816 CTIOS1-ctios Trace: >>CG:[call.5000.2131420807]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420807 CallTyp:12 ConnDevIDTyp:0 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 ANI:2134550711 DNIS:81121 CallrEntrDig:81121 ConnDevID:21251 RCallKeyDay:151314 RCallKeyCID:206969 MsgID:eCallBeginEvent DvrKey:call.5000.2131420807 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105056)) ICMEntUniqID:icm.151314.206969 RCallKeySeq#:3) 18:37:57:817 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420807 18:37:57:817 CTIOS1-ctios Trace: >>CG:[call.5000.154709952]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154709952 NumParties:1 SecDevIDTyp:0 SecCID:2131420807 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:2134550711 SecDevID:21251 TfrgDevID:21251 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.154709952ConnectedParty[1]:(ConnPtyCID:154709952 ConnPtyDevIDTyp:1 ConnPtyDevID:2134550711)) 18:37:57:817 CTIOS1-ctios Trace: >>CG:[call.5000.2131420807]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154709952 NumParties:1 SecDevIDTyp:0 SecCID:2131420807 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:2134550711 SecDevID:21251 TfrgDevID:21251 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420807ConnectedParty[1]:(ConnPtyCID:154709952 ConnPtyDevIDTyp:1 ConnPtyDevID:2134550711)) 18:37:57:817 CTIOS1-ctios Trace: [call.5000.154709952] Found CallConnection(21251.0). 18:37:57:817 CTIOS1-ctios Trace: >>CG:[call.5000.2131420807]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420807 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420807 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21251 NewConnDevID:2134550711 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420807) 18:37:57:817 CTIOS1-ctios Trace: >>CG:[call.5000.2131420807]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420807 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2134550711 RelDevID:2134550711 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420807) 18:37:57:817 CTIOS1-ctios Trace: >>CG:[call.5000.2131420807]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420807 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21251 MsgID:eCallClearedEvent DvrKey:call.5000.2131420807) 18:37:57:817 CTIOS1-ctios Trace: >>CG:[call.5000.2131420807]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420807 ConnDevIDTyp:1 ConnDevID:2134550711 MsgID:eCallEndEvent DvrKey:call.5000.2131420807) 18:37:57:817 CTIOS1-ctios Trace: >>CG:[call.5000.154709952]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709952 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2134550711 MsgID:eCallClearedEvent DvrKey:call.5000.154709952) 18:37:57:817 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709952.21251]:eCallTransferredEvent,Msk(bf01a6) 18:37:57:817 CTIOS1-ctios Trace: [call.5000.2131420807]::FindTransferCommonDeviceID Calls [call.5000.154709952] and [call.5000.2131420807] do not appear to have a common Device. Tranferring Device [21251] is set as common device 18:37:57:817 CTIOS1-ctios Trace: [call.5000.154709952] Found CallConnection(21251.0). 18:37:57:817 CTIOS1-ctios Trace: [call.5000.154709952] Found CallConnection(21251.0). 18:37:57:817 CTIOS1-ctios Trace: Removed CallConnection(21251.0). 18:37:57:817 CTIOS1-ctios Trace: Added CallConnection(2134550711.1). 18:37:57:817 CTIOS1-ctios Trace: [call.5000.2131420807] Moved CallConnection[2134550711.1] from [call.5000.154709952] to [call.5000.2131420807]. 18:37:57:817 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709952.21251]:eCallTransferredEvent,Msk(bf01a6) 18:37:57:817 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709952.21251]:eCallEndEvent 18:37:57:818 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709952.2134550711]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:57:818 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420807.2134550711]:eCallTransferredEvent,Msk(bf01a6) 18:37:57:818 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420807.2134550711]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:57:818 CTIOS1-ctios Trace: Removed CallConnection(2134550711.1). 18:37:57:818 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420807.2134550711]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:57:818 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420807 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:57:818 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420807.2134550711]:eCallClearedEvent,Msk(3f0000) 18:37:57:818 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420807.2134550711]:eCallEndEvent 18:37:57:829 CTIOS1-ctios Trace: >>CG:[agent.5000.9503]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:635 SGID:6079 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:6243 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21251 AGID:9503 AGInstr:21251 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9503 AGAvailStatus:0) 18:37:57:830 CTIOS1-ctios Trace: [agent.5000.9503]: Current Wrapup Mode = 3 18:37:57:830 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9503]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:37:57:838 CTIOS1-ctios Trace: [call.5000.198845495] Found CallConnection(42618.0) for device 42618. 18:37:57:850 CTIOS1-ctios Trace: >>CG:[agent.5000.9503]:eQueryAgentStatisticsConf(IID:32371687 PrphID:5000 AGExt:21251 AGID:9503 AGInstr:21251 UniqObjID:agent.5000.9503 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1301 LogdOnTimeTdy:9470 NotRdyTimeTdy:690 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:60 HdlCallsTlkTimeTdy:6860 HdlCallsTimeTdy:7399 IncCallsHldTdy:3 IncCallsHldTimeTdy:165 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1301 LogdOnTimeSess:9470 NotRdyTimeSess:690 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:60 HdlCallsTlkTimeSess:6860 HdlCallsTimeSess:7399 IncCallsHldSess:3 IncCallsHldTimeSess:165 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:374 HdlCallsAftCallTimeTdy:374 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCal 18:37:57:878 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207260 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207260 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990937) 18:37:57:878 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207261 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207261 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990938) 18:37:57:880 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:420 SGID:8583 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:42670 ANI:(null) UsrToUsrInfo:(null) Dialed#:45362 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207262 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207262 RCallKeySeq#:0 CallTypIDTag:5205 PreCallIIDTag:7990939) 18:37:57:886 CTIOS1-ctios Trace: ->RCV[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4) a=48838][agent.5000.48838]:eSetAgentStateRequest(eAvailable) 18:37:57:910 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:57:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:57:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:57:910 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:57:910 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:57:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:57:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:57:910 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:57:911 CTIOS1-ctios Trace: >>CG:[agent.5000.55016]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11177 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42670 AGID:55016 AGInstr:42670 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.55016 AGAvailStatus:0) 18:37:57:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.55016]:eAgentStateEvent(eReserved),Msk(0) 18:37:57:914 CTIOS1-ctios Trace: [call.5000.198845495] Found CallConnection(42618.0) for device 42618. 18:37:57:947 CTIOS1-ctios Trace: >>CG:[agent.5000.48838]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11183 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42050 AGID:48838 AGInstr:42050 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48838 AGAvailStatus:1) 18:37:57:947 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:57:947 CTIOS1-ctios Trace: <-SND[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:57:947 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:947 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:947 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:948 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:948 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:948 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:948 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:948 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:948 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:948 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:948 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:57:948 CTIOS1-ctios Trace: >>CG:[agent.5000.48838]:eSetAgentStateConf(UniqObjID:agent.5000.48838 MsgID:eSetAgentStateConf TgtCILClntID:FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)) 18:37:57:948 CTIOS1-ctios Trace: <-SND[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:eSetAgentStateConf 18:37:58:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420808]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420808 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41141 ConnDevID:41141 MsgID:eCallBeginEvent DvrKey:call.5000.2131420808) 18:37:58:034 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420808 18:37:58:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420808]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420808 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41141 CallngDevID:41141 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420808) 18:37:58:034 CTIOS1-ctios Trace: [call.5000.2131420808] CallConnection(41141.0) found DeviceID(41141) AgentID(). 18:37:58:034 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:58:034 CTIOS1-ctios Trace: Added CallConnection(41141.0). 18:37:58:034 CTIOS1-ctios Trace: [call.5000.2131420808]::CreateCallConnection(): CallConnection(41141.0) created successfully. 18:37:58:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420808.41141]:eCallBeginEvent,Msk(bf0002) 18:37:58:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420808.41141]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:58:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420808]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420808 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420808 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41141 NewConnDevID:41141 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420808) 18:37:58:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420808]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420808 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41141 CallngDevID:41141 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420808) 18:37:58:035 CTIOS1-ctios Trace: [call.5000.2131420808] Found CallConnection(41141.0) for device 41141. 18:37:58:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420808.41141]:eCallDataUpdateEvent,Msk(bf0002) 18:37:58:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420808.41141]:eCallOriginatedEvent,Msk(bf0002) 18:37:58:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420808]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420808 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420808 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41141 NewConnDevID:41141 RCallKeyDay:151314 RCallKeyCID:207260 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420808 ICMEntUniqID:icm.151314.207260 RCallKeySeq#:1) 18:37:58:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420808.41141]:eCallDataUpdateEvent,Msk(bf0002) 18:37:58:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420808]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420808 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41141 AlrtgDevID: CallngDevID:41141 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420808 Trnk#:0 TrnkGrp#:0) 18:37:58:036 CTIOS1-ctios Trace: [call.5000.2131420808] Found CallConnection(41141.0) for device 41141. 18:37:58:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420808.41141]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:58:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420808]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420808 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41141 AlrtgDevID:51044 CallngDevID:41141 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420808 Trnk#:0 TrnkGrp#:0) 18:37:58:036 CTIOS1-ctios Trace: [call.5000.2131420808] Found CallConnection(41141.0) for device 41141. 18:37:58:036 CTIOS1-ctios Trace: [call.5000.2131420808]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:37:58:036 CTIOS1-ctios Trace: [call.5000.2131420808] CallConnection(41141.0) found DeviceID(51044) AgentID(05230). 18:37:58:036 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:58:036 CTIOS1-ctios Trace: Added CallConnection(41141.0). 18:37:58:036 CTIOS1-ctios Trace: [call.5000.2131420808]::CreateCallConnection(): CallConnection(41141.0) created successfully. 18:37:58:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420808]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420808 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420808 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41141 NewConnDevID:41141 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420808 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105077))) 18:37:58:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420808.51044]:eCallBeginEvent 18:37:58:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420808.41141]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:58:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420808.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:58:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420808.41141]:eCallDataUpdateEvent,Msk(bf0002) 18:37:58:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420808.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:37:58:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420808]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420808 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41141 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420808 Trnk#:0 TrnkGrp#:0) 18:37:58:037 CTIOS1-ctios Trace: [call.5000.2131420808] Found CallConnection(41141.0). 18:37:58:037 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:58:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420808]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420808 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420808) 18:37:58:038 CTIOS1-ctios Trace: [call.5000.2131420808] Found CallConnection(41141.0). 18:37:58:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420808.41141]:eCallEstablishedEvent,Msk(bf01a6) 18:37:58:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420808.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:37:58:038 CTIOS1-ctios Trace: [call.5000.2131420808] Found CallConnection(51044.0). 18:37:58:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:37:58:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:58:038 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:58:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420808.41141]: eCallHeldEvent,Msk(bf0126) 18:37:58:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420808.51044]: eCallHeldEvent,Msk(bf000a) 18:37:58:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420809]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420809 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41143 ConnDevID:41143 MsgID:eCallBeginEvent DvrKey:call.5000.2131420809) 18:37:58:039 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420809 18:37:58:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420809]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420809 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41143 CallngDevID:41143 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420809) 18:37:58:039 CTIOS1-ctios Trace: [call.5000.2131420809] CallConnection(41143.0) found DeviceID(41143) AgentID(). 18:37:58:039 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:58:039 CTIOS1-ctios Trace: Added CallConnection(41143.0). 18:37:58:039 CTIOS1-ctios Trace: [call.5000.2131420809]::CreateCallConnection(): CallConnection(41143.0) created successfully. 18:37:58:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420809]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420809 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420809 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41143 NewConnDevID:41143 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420809) 18:37:58:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420809]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420809 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41143 CallngDevID:41143 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420809) 18:37:58:039 CTIOS1-ctios Trace: [call.5000.2131420809] Found CallConnection(41143.0) for device 41143. 18:37:58:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420809]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420809 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420809 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41143 NewConnDevID:41143 RCallKeyDay:151314 RCallKeyCID:207261 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420809 ICMEntUniqID:icm.151314.207261 RCallKeySeq#:1) 18:37:58:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420809]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420809 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41143 AlrtgDevID: CallngDevID:41143 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420809 Trnk#:0 TrnkGrp#:0) 18:37:58:039 CTIOS1-ctios Trace: [call.5000.2131420809] Found CallConnection(41143.0) for device 41143. 18:37:58:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420809]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420809 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41143 AlrtgDevID:51023 CallngDevID:41143 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420809 Trnk#:0 TrnkGrp#:0) 18:37:58:039 CTIOS1-ctios Trace: [call.5000.2131420809] Found CallConnection(41143.0) for device 41143. 18:37:58:039 CTIOS1-ctios Trace: [call.5000.2131420809]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:37:58:039 CTIOS1-ctios Trace: [call.5000.2131420809] CallConnection(41143.0) found DeviceID(51023) AgentID(33632). 18:37:58:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420809.41143]:eCallBeginEvent,Msk(bf0002) 18:37:58:039 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:58:039 CTIOS1-ctios Trace: Added CallConnection(41143.0). 18:37:58:039 CTIOS1-ctios Trace: [call.5000.2131420809]::CreateCallConnection(): CallConnection(41143.0) created successfully. 18:37:58:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420809.41143]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:58:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420809.41143]:eCallDataUpdateEvent,Msk(bf0002) 18:37:58:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420809.41143]:eCallOriginatedEvent,Msk(bf0002) 18:37:58:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420809.41143]:eCallDataUpdateEvent,Msk(bf0002) 18:37:58:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420809]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420809 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420809 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41143 NewConnDevID:41143 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420809 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105077))) 18:37:58:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420809.41143]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:58:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420809.51023]:eCallBeginEvent 18:37:58:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420809.41143]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:58:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420809.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:58:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420809.41143]:eCallDataUpdateEvent,Msk(bf0002) 18:37:58:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420809.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:37:58:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420809]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420809 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41143 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420809 Trnk#:0 TrnkGrp#:0) 18:37:58:040 CTIOS1-ctios Trace: [call.5000.2131420809] Found CallConnection(41143.0). 18:37:58:040 CTIOS1-ctios Trace: [call.5000.2131420809] Found CallConnection(41143.0). 18:37:58:040 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:58:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420809.41143]:eCallEstablishedEvent,Msk(bf01a6) 18:37:58:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420809.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:37:58:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:37:58:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:58:040 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:58:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420809]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420809 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420809) 18:37:58:060 CTIOS1-ctios Trace: [call.5000.2131420809] Found CallConnection(51023.0). 18:37:58:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420809.41143]: eCallHeldEvent,Msk(bf0126) 18:37:58:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420809.51023]: eCallHeldEvent,Msk(bf000a) 18:37:58:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420810]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420810 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41144 ConnDevID:41144 MsgID:eCallBeginEvent DvrKey:call.5000.2131420810) 18:37:58:063 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420810 18:37:58:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420810]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420810 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41144 CallngDevID:41144 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420810) 18:37:58:063 CTIOS1-ctios Trace: [call.5000.2131420810] CallConnection(41144.0) found DeviceID(41144) AgentID(). 18:37:58:063 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:58:063 CTIOS1-ctios Trace: Added CallConnection(41144.0). 18:37:58:063 CTIOS1-ctios Trace: [call.5000.2131420810]::CreateCallConnection(): CallConnection(41144.0) created successfully. 18:37:58:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420810.41144]:eCallBeginEvent,Msk(bf0002) 18:37:58:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420810.41144]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:58:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420810]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420810 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420810 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:42670 ConnDevID:41144 NewConnDevID:41144 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420810) 18:37:58:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420810.41144]:eCallDataUpdateEvent,Msk(bf0002) 18:37:58:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420810]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420810 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41144 CallngDevID:41144 CalldDevID:42670 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420810) 18:37:58:064 CTIOS1-ctios Trace: [call.5000.2131420810] Found CallConnection(41144.0) for device 41144. 18:37:58:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420810.41144]:eCallOriginatedEvent,Msk(bf0002) 18:37:58:065 CTIOS1-ctios Trace: >>CG:[call.5000.2131420810]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420810 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420810 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:42670 Dialed#:45362 ConnDevID:41144 NewConnDevID:41144 RCallKeyDay:151314 RCallKeyCID:207262 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420810 ICMEntUniqID:icm.151314.207262 RCallKeySeq#:1) 18:37:58:065 CTIOS1-ctios Trace: >>CG:[call.5000.2131420810]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420810 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41144 AlrtgDevID: CallngDevID:41144 CalldDevID:42670 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420810 Trnk#:0 TrnkGrp#:0) 18:37:58:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420810.41144]:eCallDataUpdateEvent,Msk(bf0002) 18:37:58:065 CTIOS1-ctios Trace: [call.5000.2131420810] Found CallConnection(41144.0) for device 41144. 18:37:58:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420810.41144]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:58:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420810]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420810 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:420 SGID:8583 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41144 AlrtgDevID:42670 CallngDevID:41144 CalldDevID:42670 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420810 Trnk#:0 TrnkGrp#:0) 18:37:58:066 CTIOS1-ctios Trace: [call.5000.2131420810] Found CallConnection(41144.0) for device 41144. 18:37:58:066 CTIOS1-ctios Trace: [call.5000.2131420810]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42670. 18:37:58:066 CTIOS1-ctios Trace: [call.5000.2131420810] CallConnection(41144.0) found DeviceID(42670) AgentID(55016). 18:37:58:066 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:58:066 CTIOS1-ctios Trace: Added CallConnection(41144.0). 18:37:58:066 CTIOS1-ctios Trace: [call.5000.2131420810]::CreateCallConnection(): CallConnection(41144.0) created successfully. 18:37:58:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420810]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420810 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420810 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41144 NewConnDevID:41144 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420810 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105077))) 18:37:58:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420810]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420810 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:420 SGID:8583 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42670 CallngDevID:41144 CalldDevID:42670 LstRedirDevID:(null) AnsDevID:42670 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420810 Trnk#:0 TrnkGrp#:0) 18:37:58:067 CTIOS1-ctios Trace: >>CG:[agent.5000.55016]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:420 SGID:8583 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11177 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42670 AGID:55016 AGInstr:42670 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.55016 AGAvailStatus:0) 18:37:58:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420810]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420810 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:42670 HldgDevID:42670 MsgID:eCallHeldEvent DvrKey:call.5000.2131420810) 18:37:58:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420810.42670]:eCallBeginEvent 18:37:58:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420810.41144]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:58:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420810.42670]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:58:067 CTIOS1-ctios Trace: [call.5000.2131420810] Found CallConnection(41144.0). 18:37:58:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420810.41144]:eCallDataUpdateEvent,Msk(bf0002) 18:37:58:067 CTIOS1-ctios Trace: [call.5000.2131420810] Found CallConnection(41144.0). 18:37:58:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420810.42670]:eCallDataUpdateEvent,Msk(3f0001) 18:37:58:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420810.41144]:eCallEstablishedEvent,Msk(bf01a6) 18:37:58:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420810.42670]:eCallEstablishedEvent,Msk(bf01a6) 18:37:58:067 CTIOS1-ctios Trace: [call.5000.2131420810] Found CallConnection(42670.0). 18:37:58:067 CTIOS1-ctios Trace: <-SND[37096][agent.5000.55016]:eAgentStateEvent(eTalking),Msk(0) 18:37:58:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420810.41144]: eCallHeldEvent,Msk(bf0126) 18:37:58:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420810.42670]: eCallHeldEvent,Msk(bf000a) 18:37:58:068 CTIOS1-ctios Trace: [call.5000.154709966] Found CallConnection(21271.0) for device 21271. 18:37:58:068 CTIOS1-ctios Trace: [call.5000.154709966] Found CallConnection(21271.0) for device 21271. 18:37:58:098 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:37:58:098 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:58:098 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:58:119 CTIOS1-ctios Trace: >>CG:[call.5000.2131420808]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420808 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420808 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41141 NewConnDevID:41141 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420808 ecc:(...)) 18:37:58:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420808.41141]:eCallDataUpdateEvent,Msk(bf0126) 18:37:58:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420808.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:37:58:122 CTIOS1-ctios Trace: >>CG:[call.5000.2131420809]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420809 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420809 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41143 NewConnDevID:41143 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420809 ecc:(...)) 18:37:58:122 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420809.41143]:eCallDataUpdateEvent,Msk(bf0126) 18:37:58:122 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420809.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:37:58:123 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154709966.21271]:eSetCallDataRequest 18:37:58:126 CTIOS1-ctios Trace: >>CG:[call.5000.2131420810]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420810 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420810 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41144 NewConnDevID:41144 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420810 ecc:(...)) 18:37:58:127 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420810.41144]:eCallDataUpdateEvent,Msk(bf0126) 18:37:58:127 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420810.42670]:eCallDataUpdateEvent,Msk(bf000a) 18:37:58:144 CTIOS1-ctios Trace: [call.5000.198845496] Found CallConnection(21051.0) for device 21051. 18:37:58:183 CTIOS1-ctios Trace: >>CG:[call.5000.154709966.21271]:eSetCallDataConf(UniqObjID:call.5000.154709966.21271 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:58:183 CTIOS1-ctios Trace: [call.5000.198845496] Found CallConnection(21051.0) for device 21051. 18:37:58:201 CTIOS1-ctios Trace: >>CG:[call.5000.154709717]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709717 ConnDevIDTyp:0 ConnDevID:21035 MsgID:eCallEndEvent DvrKey:call.5000.154709717) 18:37:58:201 CTIOS1-ctios Trace: Removed CallConnection(02135211955.1). 18:37:58:201 CTIOS1-ctios Trace: Removed CallConnection(21035.0). 18:37:58:201 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709717 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:58:201 CTIOS1-ctios Trace: >>CG:[agent.5000.33716]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10767 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21035 AGID:33716 AGInstr:21035 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33716 AGAvailStatus:1) 18:37:58:201 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709717.02135211955]:eCallEndEvent 18:37:58:201 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709717.21035]:eCallEndEvent 18:37:58:202 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33716]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:58:232 CTIOS1-ctios Trace: >>CG:[agent.5000.33716]:eQueryAgentStatisticsConf(IID:32371690 PrphID:5000 AGExt:21035 AGID:33716 AGInstr:21035 UniqObjID:agent.5000.33716 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1309 LogdOnTimeTdy:8812 NotRdyTimeTdy:199 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:52 HdlCallsTlkTimeTdy:6727 HdlCallsTimeTdy:7250 IncCallsHldTdy:2 IncCallsHldTimeTdy:71 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:3 LogdOnTimeSess:583 NotRdyTimeSess:44 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:4 HdlCallsTlkTimeSess:469 HdlCallsTimeSess:531 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:62 HdlCallsAftCallTimeTdy:452 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSes 18:37:58:262 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:0) 18:37:58:262 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:37:58:262 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:58:262 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:58:262 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:58:262 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:58:262 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:58:262 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:58:263 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:58:268 CTIOS1-ctios Trace: >>CG:[agent.5000.48673]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:632 SGID:6082 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10896 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42509 AGID:48673 AGInstr:42509 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48673 AGAvailStatus:0) 18:37:58:268 CTIOS1-ctios Trace: >>CG:[call.5000.46855829]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855829 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855829 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03212028422 NewConnDevID:03212028422 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855829 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105077))) 18:37:58:268 CTIOS1-ctios Trace: >>CG:[call.5000.46855829]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855829 ConnDevIDTyp:0 SVC#:631 SVCID:6100 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:632 SGID:6082 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42509 CallngDevID:03212028422 CalldDevID:42509 LstRedirDevID:(null) AnsDevID:42509 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855829 Trnk#:0 TrnkGrp#:0) 18:37:58:268 CTIOS1-ctios Trace: [call.5000.46855829] Found CallConnection(03212028422.1). 18:37:58:268 CTIOS1-ctios Trace: [call.5000.46855829] Found CallConnection(03212028422.1). 18:37:58:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:eAgentStateEvent(eTalking),Msk(0) 18:37:58:269 CTIOS1-ctios Trace: <-SND[FA5-25-42D4-1364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48673]:eAgentStateEvent(eTalking),Msk(0) 18:37:58:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:58:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:58:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:58:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:58:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:58:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:58:269 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48673]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:58:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48673]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:58:270 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855829.03212028422]:eCallDataUpdateEvent,Msk(bf0002) 18:37:58:270 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855829.42509]:eCallDataUpdateEvent,Msk(3f0001) 18:37:58:270 CTIOS1-ctios Trace: <-SND[FA5-25-42D4-1364-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855829.42509]:eCallDataUpdateEvent,Msk(3f0001) 18:37:58:270 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855829.03212028422]:eCallEstablishedEvent,Msk(bf01a6) 18:37:58:270 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855829.42509]:eCallEstablishedEvent,Msk(bf01a6) 18:37:58:270 CTIOS1-ctios Trace: <-SND[FA5-25-42D4-1364-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855829.42509]:eCallEstablishedEvent,Msk(bf01a6) 18:37:58:294 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:2 SVCID:9801 SG#:2 SGID:9785 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42529 ANI:03337003212 UsrToUsrInfo:(null) Dialed#:45230 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207216 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207216 RCallKeySeq#:1 CallTypIDTag:5272 PreCallIIDTag:7990848) 18:37:58:294 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:37:58:334 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845496.21051]:eSetCallDataRequest 18:37:58:336 CTIOS1-ctios Trace: >>CG:[agent.5000.48653]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10873 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42529 AGID:48653 AGInstr:42529 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48653 AGAvailStatus:0) 18:37:58:336 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:eAgentStateEvent(eReserved),Msk(0) 18:37:58:336 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48653]:eAgentStateEvent(eReserved),Msk(0) 18:37:58:336 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:58:336 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:58:337 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:58:337 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:58:337 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:58:337 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:58:337 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:58:337 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48653]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:58:337 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:58:364 CTIOS1-ctios Trace: ->RCV[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4) a=48838][agent.5000.48838]:eSetAgentStateRequest(eNotReady) 18:37:58:371 CTIOS1-ctios Trace: >>CG:[call.5000.46855831]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855831 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03337003212 DNIS:42529 Dialed#:45230 ConnDevID:03337003212 RCallKeyDay:151314 RCallKeyCID:207216 MsgID:eCallBeginEvent DvrKey:call.5000.46855831 ecc:(...) ICMEntUniqID:icm.151314.207216 RCallKeySeq#:2) 18:37:58:371 CTIOS1-ctios Trace: >>CG:[call.5000.46855831]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855831 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03337003212 AlrtgDevID:(null) CallngDevID:03337003212 CalldDevID:42529 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855831 Trnk#:0 TrnkGrp#:0) 18:37:58:371 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855831 18:37:58:371 CTIOS1-ctios Trace: [call.5000.46855831]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03337003212. 18:37:58:371 CTIOS1-ctios Trace: CallConnection(03337003212.1) created AgentObject (Device) for DeviceID(03337003212). 18:37:58:371 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:58:371 CTIOS1-ctios Trace: Added CallConnection(03337003212.1). 18:37:58:371 CTIOS1-ctios Trace: [call.5000.46855831]::CreateCallConnection(): CallConnection(03337003212.1) created successfully. 18:37:58:371 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855831.03337003212]:eCallBeginEvent 18:37:58:371 CTIOS1-ctios Trace: >>CG:[call.5000.46855831]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855831 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:2 SGID:9785 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03337003212 AlrtgDevID:42529 CallngDevID:03337003212 CalldDevID:42529 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855831 Trnk#:0 TrnkGrp#:0) 18:37:58:371 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855831.03337003212]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:58:371 CTIOS1-ctios Trace: [call.5000.46855831] Found CallConnection(03337003212.1) for device 03337003212. 18:37:58:371 CTIOS1-ctios Trace: [call.5000.46855831]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42529. 18:37:58:371 CTIOS1-ctios Trace: [call.5000.46855831] CallConnection(03337003212.1) found DeviceID(42529) AgentID(48653). 18:37:58:371 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:58:371 CTIOS1-ctios Trace: Added CallConnection(03337003212.1). 18:37:58:371 CTIOS1-ctios Trace: [call.5000.46855831]::CreateCallConnection(): CallConnection(03337003212.1) created successfully. 18:37:58:371 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855831.42529]:eCallBeginEvent 18:37:58:371 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855831.42529]:eCallBeginEvent 18:37:58:371 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855831.03337003212]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:58:371 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855831.42529]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:58:371 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855831.42529]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:58:398 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:37:58:398 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:58:398 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:58:399 CTIOS1-ctios Trace: >>CG:[call.5000.198845496]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845496 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845496 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0223400463 NewConnDevID:0223400463 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845496 ecc:(...)) 18:37:58:399 CTIOS1-ctios Trace: >>CG:[call.5000.198845496.21051]:eSetCallDataConf(UniqObjID:call.5000.198845496.21051 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:58:399 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845496.0223400463]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:58:399 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845496.21051]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:58:399 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845496.21051]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:58:451 CTIOS1-ctios Trace: >>CG:[call.5000.2131420808]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420808 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420808) 18:37:58:451 CTIOS1-ctios Trace: >>CG:[call.5000.2131420808]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420808 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41141 RelDevID:41141 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420808) 18:37:58:451 CTIOS1-ctios Trace: >>CG:[call.5000.2131420808]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420808 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41141 MsgID:eCallClearedEvent DvrKey:call.5000.2131420808) 18:37:58:451 CTIOS1-ctios Trace: >>CG:[call.5000.2131420808]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420808 ConnDevIDTyp:0 ConnDevID:41141 MsgID:eCallEndEvent DvrKey:call.5000.2131420808) 18:37:58:451 CTIOS1-ctios Trace: Removed CallConnection(41141.0). 18:37:58:451 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:37:58:451 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420808 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:58:452 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:37:58:452 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420808.41141]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:58:452 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420808.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:58:452 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420808.41141]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:58:452 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420808.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:58:452 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420808.41141]:eCallClearedEvent,Msk(3f0000) 18:37:58:452 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420808.51044]:eCallClearedEvent,Msk(3f0000) 18:37:58:452 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420808.41141]:eCallEndEvent 18:37:58:452 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420808.51044]:eCallEndEvent 18:37:58:452 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:58:452 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:58:452 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:58:460 CTIOS1-ctios Trace: >>CG:[call.5000.154709839]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709839 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21034 RelDevID:21034 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709839) 18:37:58:460 CTIOS1-ctios Trace: >>CG:[call.5000.154709839]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709839 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3362287139 RelDevID:3362287139 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709839) 18:37:58:460 CTIOS1-ctios Trace: >>CG:[call.5000.154709839]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709839 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3362287139 MsgID:eCallClearedEvent DvrKey:call.5000.154709839) 18:37:58:460 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:501 SGID:5044 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:0) 18:37:58:460 CTIOS1-ctios Trace: [agent.5000.6601]: Current Wrapup Mode = 3 18:37:58:460 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709839.3362287139]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:58:460 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709839.21034]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:58:460 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709839.3362287139]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:58:460 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709839.21034]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:58:460 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709839.3362287139]:eCallClearedEvent,Msk(3f0000) 18:37:58:460 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709839.21034]:eCallClearedEvent,Msk(3f0000) 18:37:58:461 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:58:461 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:58:477 CTIOS1-ctios Trace: >>CG:[call.5000.154709952]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709952 ConnDevIDTyp:1 ConnDevID:2134550711 MsgID:eCallEndEvent DvrKey:call.5000.154709952) 18:37:58:477 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709952 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:58:477 CTIOS1-ctios Trace: >>CG:[agent.5000.9503]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6243 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21251 AGID:9503 AGInstr:21251 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9503 AGAvailStatus:1) 18:37:58:478 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9503]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:58:479 CTIOS1-ctios Trace: >>CG:[call.5000.2131420809]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420809 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420809) 18:37:58:479 CTIOS1-ctios Trace: >>CG:[call.5000.2131420809]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420809 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41143 RelDevID:41143 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420809) 18:37:58:479 CTIOS1-ctios Trace: >>CG:[call.5000.2131420809]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420809 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41143 MsgID:eCallClearedEvent DvrKey:call.5000.2131420809) 18:37:58:479 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420809.41143]:eCallConnectionClearedEvent,Msk(bf0126) 18:37:58:479 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420809.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:58:479 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420809.41143]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:58:479 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420809.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:58:479 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420809.41143]:eCallClearedEvent,Msk(3f0000) 18:37:58:479 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420809.51023]:eCallClearedEvent,Msk(3f0000) 18:37:58:479 CTIOS1-ctios Trace: >>CG:[call.5000.2131420809]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420809 ConnDevIDTyp:0 ConnDevID:41143 MsgID:eCallEndEvent DvrKey:call.5000.2131420809) 18:37:58:479 CTIOS1-ctios Trace: Removed CallConnection(41143.0). 18:37:58:480 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:37:58:480 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420809 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:58:480 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420809.41143]:eCallEndEvent 18:37:58:480 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420809.51023]:eCallEndEvent 18:37:58:480 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:37:58:480 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:58:480 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:58:480 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:58:486 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32371693 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5101 LogdOnTimeTdy:9412 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:277 LogdOnTimeSess:666 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:37:58:510 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32371694 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5934 LogdOnTimeTdy:9317 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5934 LogdOnTimeSess:9317 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:37:58:516 CTIOS1-ctios Trace: >>CG:[agent.5000.48838]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:11183 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42050 AGID:48838 AGInstr:42050 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48838 AGAvailStatus:0) 18:37:58:516 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:58:516 CTIOS1-ctios Trace: <-SND[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:58:516 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:58:516 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:58:516 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:58:517 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:58:517 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:58:517 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:58:517 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:58:517 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:58:517 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:58:517 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:58:517 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:58:517 CTIOS1-ctios Trace: >>CG:[agent.5000.48838]:eSetAgentStateConf(UniqObjID:agent.5000.48838 MsgID:eSetAgentStateConf TgtCILClntID:FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)) 18:37:58:518 CTIOS1-ctios Trace: <-SND[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:eSetAgentStateConf 18:37:58:547 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:621 SVCID:6087 SG#:623 SGID:6069 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:21035 ANI:02132413005 UsrToUsrInfo:(null) Dialed#:81127 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:205324 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.205324 RCallKeySeq#:4 CallTypIDTag:5113 PreCallIIDTag:7990610) 18:37:58:579 CTIOS1-ctios Trace: >>CG:[agent.5000.33716]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10767 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21035 AGID:33716 AGInstr:21035 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33716 AGAvailStatus:0) 18:37:58:579 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33716]:eAgentStateEvent(eReserved),Msk(0) 18:37:58:586 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:1) 18:37:58:586 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:58:586 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:58:586 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:58:587 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:58:587 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:58:587 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:58:587 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:58:587 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:58:684 CTIOS1-ctios Trace: >>CG:[call.5000.198845504]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845504 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:02132413005 DNIS:21035 Dialed#:81127 ConnDevID:02132413005 RCallKeyDay:151314 RCallKeyCID:205324 MsgID:eCallBeginEvent DvrKey:call.5000.198845504 ecc:(...) ICMEntUniqID:icm.151314.205324 RCallKeySeq#:5) 18:37:58:685 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845504 18:37:58:685 CTIOS1-ctios Trace: >>CG:[call.5000.198845504]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845504 ConnDevIDTyp:1 SVC#:621 SVCID:6087 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:02132413005 AlrtgDevID:(null) CallngDevID:02132413005 CalldDevID:21035 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845504 Trnk#:0 TrnkGrp#:0) 18:37:58:685 CTIOS1-ctios Trace: [call.5000.198845504]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 02132413005. 18:37:58:685 CTIOS1-ctios Trace: CallConnection(02132413005.1) created AgentObject (Device) for DeviceID(02132413005). 18:37:58:685 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:58:685 CTIOS1-ctios Trace: Added CallConnection(02132413005.1). 18:37:58:685 CTIOS1-ctios Trace: [call.5000.198845504]::CreateCallConnection(): CallConnection(02132413005.1) created successfully. 18:37:58:685 CTIOS1-ctios Trace: >>CG:[call.5000.198845504]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845504 ConnDevIDTyp:1 SVC#:621 SVCID:6087 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:623 SGID:6069 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:02132413005 AlrtgDevID:21035 CallngDevID:02132413005 CalldDevID:21035 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845504 Trnk#:0 TrnkGrp#:0) 18:37:58:685 CTIOS1-ctios Trace: [call.5000.198845504] Found CallConnection(02132413005.1) for device 02132413005. 18:37:58:685 CTIOS1-ctios Trace: [call.5000.198845504]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21035. 18:37:58:685 CTIOS1-ctios Trace: [call.5000.198845504] CallConnection(02132413005.1) found DeviceID(21035) AgentID(33716). 18:37:58:685 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:58:685 CTIOS1-ctios Trace: Added CallConnection(02132413005.1). 18:37:58:685 CTIOS1-ctios Trace: [call.5000.198845504]::CreateCallConnection(): CallConnection(02132413005.1) created successfully. 18:37:58:685 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845504.02132413005]:eCallBeginEvent 18:37:58:685 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845504.02132413005]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:58:685 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845504.21035]:eCallBeginEvent 18:37:58:686 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845504.02132413005]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:58:686 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845504.21035]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:58:726 CTIOS1-ctios Trace: >>CG:[agent.5000.36413]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11006 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21096 AGID:36413 AGInstr:21096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36413 AGAvailStatus:0) 18:37:58:726 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36413]:eAgentStateEvent(eTalking),Msk(0) 18:37:58:726 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36413]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:58:726 CTIOS1-ctios Trace: >>CG:[call.5000.198845499]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845499 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845499 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0223402541 NewConnDevID:0223402541 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845499 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105078))) 18:37:58:726 CTIOS1-ctios Trace: >>CG:[call.5000.198845499]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845499 ConnDevIDTyp:0 SVC#:402 SVCID:5028 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:502 SGID:5037 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21096 CallngDevID:0223402541 CalldDevID:21096 LstRedirDevID:(null) AnsDevID:21096 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845499 Trnk#:0 TrnkGrp#:0) 18:37:58:726 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845499.0223402541]:eCallDataUpdateEvent,Msk(bf0002) 18:37:58:727 CTIOS1-ctios Trace: [call.5000.198845499] Found CallConnection(0223402541.1). 18:37:58:727 CTIOS1-ctios Trace: [call.5000.198845499] Found CallConnection(0223402541.1). 18:37:58:727 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845499.21096]:eCallDataUpdateEvent,Msk(3f0001) 18:37:58:727 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845499.0223402541]:eCallEstablishedEvent,Msk(bf01a6) 18:37:58:727 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845499.21096]:eCallEstablishedEvent,Msk(bf01a6) 18:37:58:819 CTIOS1-ctios Trace: [call.5000.46855829] Found CallConnection(42509.0) for device 42509. 18:37:58:859 CTIOS1-ctios Trace: [call.5000.46855829] Found CallConnection(42509.0) for device 42509. 18:37:58:900 CTIOS1-ctios Trace: >>CG:[call.5000.46855438]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855438 ConnDevIDTyp:1 ConnDevID:04237011125 MsgID:eCallEndEvent DvrKey:call.5000.46855438) 18:37:58:901 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855438 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:58:901 CTIOS1-ctios Trace: >>CG:[agent.5000.48827]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11154 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42197 AGID:48827 AGInstr:42197 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48827 AGAvailStatus:1) 18:37:58:901 CTIOS1-ctios Trace: <-SND[GH8-36-D5AC-4388-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48827]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:58:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:58:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:58:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:58:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:58:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:58:902 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48827]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:58:902 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48827]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:58:902 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:58:902 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:58:902 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48827]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:58:902 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:58:902 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:58:983 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:37:58:983 CTIOS1-ctios Trace: >>CG:[call.5000.46855834]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855834 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42130 ConnDevID:42130 MsgID:eCallBeginEvent DvrKey:call.5000.46855834 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105078))) 18:37:58:983 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855834 18:37:58:983 CTIOS1-ctios Trace: >>CG:[call.5000.46855834]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855834 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42130 CallngDevID:42130 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855834) 18:37:58:983 CTIOS1-ctios Trace: [call.5000.46855834] CallConnection(42130.0) found DeviceID(42130) AgentID(2018). 18:37:58:983 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:58:983 CTIOS1-ctios Trace: Added CallConnection(42130.0). 18:37:58:983 CTIOS1-ctios Trace: [call.5000.46855834]::CreateCallConnection(): CallConnection(42130.0) created successfully. 18:37:58:984 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:37:58:984 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:58:984 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:58:984 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:58:984 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:58:984 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:58:984 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:58:984 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:58:984 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855834.42130]:eCallBeginEvent,Msk(bf0002) 18:37:58:985 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855834.42130]:eCallServiceInitiatedEvent,Msk(bf0002) 18:37:58:985 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:0) 18:37:58:985 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:37:58:985 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:58:985 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:58:986 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:58:986 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:58:986 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:58:986 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:58:986 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:59:046 CTIOS1-ctios Trace: ->RCV[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4) a=3693][agent.5000.3693]:eSetAgentStateRequest(eNotReady) 18:37:59:081 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:0) 18:37:59:082 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:59:082 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:59:082 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:59:082 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:59:082 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:59:082 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:59:082 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:59:082 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:59:100 CTIOS1-ctios Trace: >>CG:[call.5000.46855829]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855829 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855829 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03212028422 NewConnDevID:03212028422 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855829 ecc:(...)) 18:37:59:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855829.03212028422]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:59:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855829.42509]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:59:100 CTIOS1-ctios Trace: <-SND[FA5-25-42D4-1364-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855829.42509]:eCallDataUpdateEvent,Msk(bf01a6) 18:37:59:101 CTIOS1-ctios Trace: >>CG:[call.5000.154709853]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709853 ConnDevIDTyp:0 ConnDevID:21048 MsgID:eCallEndEvent DvrKey:call.5000.154709853) 18:37:59:101 CTIOS1-ctios Trace: Removed CallConnection(2132594605.1). 18:37:59:101 CTIOS1-ctios Trace: Removed CallConnection(21048.0). 18:37:59:101 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709853 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:59:101 CTIOS1-ctios Trace: >>CG:[agent.5000.9557]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9373 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21048 AGID:9557 AGInstr:21048 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9557 AGAvailStatus:1) 18:37:59:102 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709853.2132594605]:eCallEndEvent 18:37:59:102 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709853.21048]:eCallEndEvent 18:37:59:102 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9557]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:37:59:113 CTIOS1-ctios Trace: ->RCV[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4) a=48324][call.5000.46855598.42525]:eClearConnectionRequest 18:37:59:132 CTIOS1-ctios Trace: >>CG:[agent.5000.9557]:eQueryAgentStatisticsConf(IID:32371696 PrphID:5000 AGExt:21048 AGID:9557 AGInstr:21048 UniqObjID:agent.5000.9557 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2343 LogdOnTimeTdy:23878 NotRdyTimeTdy:2870 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:123 HdlCallsTlkTimeTdy:15937 HdlCallsTimeTdy:18638 IncCallsHldTdy:7 IncCallsHldTimeTdy:307 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2344 LogdOnTimeSess:23969 NotRdyTimeSess:2873 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:123 HdlCallsTlkTimeSess:15937 HdlCallsTimeSess:18638 IncCallsHldSess:7 IncCallsHldTimeSess:307 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:2394 HdlCallsAftCallTimeTdy:2394 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSe 18:37:59:148 CTIOS1-ctios Trace: [call.5000.46855626] Found CallConnection(42227.0) for device 42227. 18:37:59:149 CTIOS1-ctios Trace: [call.5000.46855626] Found CallConnection(42227.0) for device 42227. 18:37:59:156 CTIOS1-ctios Trace: >>CG:[call.5000.46855834]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855834 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42130 RelDevID:42130 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855834) 18:37:59:156 CTIOS1-ctios Trace: >>CG:[call.5000.46855834]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855834 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42130 MsgID:eCallClearedEvent DvrKey:call.5000.46855834) 18:37:59:156 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855834.42130]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:59:156 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855834.42130]:eCallClearedEvent,Msk(3f0000) 18:37:59:157 CTIOS1-ctios Trace: >>CG:[call.5000.46855834]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855834 ConnDevIDTyp:0 ConnDevID:42130 MsgID:eCallEndEvent DvrKey:call.5000.46855834) 18:37:59:157 CTIOS1-ctios Trace: Removed CallConnection(42130.0). 18:37:59:157 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855834 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:37:59:157 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:37:59:157 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855834.42130]:eCallEndEvent 18:37:59:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:59:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:158 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:158 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:158 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:181 CTIOS1-ctios Trace: [call.5000.46855598] Found CallConnection(42525.0) for device 42525. 18:37:59:182 CTIOS1-ctios Trace: [call.5000.46855598] Found CallConnection(42525.0) for device 42525. 18:37:59:183 CTIOS1-ctios Trace: >>CG:[call.5000.46855598]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855598 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42525 RelDevID:42525 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855598) 18:37:59:183 CTIOS1-ctios Trace: >>CG:[call.5000.46855598]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855598 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3324588449 RelDevID:3324588449 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855598) 18:37:59:183 CTIOS1-ctios Trace: >>CG:[call.5000.46855598]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855598 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3324588449 MsgID:eCallClearedEvent DvrKey:call.5000.46855598) 18:37:59:183 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855598.3324588449]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:59:183 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855598.42525]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:59:183 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855598.42525]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:59:183 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855598.3324588449]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:59:183 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855598.42525]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:59:183 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855598.42525]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:59:183 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855598.3324588449]:eCallClearedEvent,Msk(3f0000) 18:37:59:183 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855598.42525]:eCallClearedEvent,Msk(3f0000) 18:37:59:183 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855598.42525]:eCallClearedEvent,Msk(3f0000) 18:37:59:183 CTIOS1-ctios Trace: >>CG:[agent.5000.48324]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10329 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42525 AGID:48324 AGInstr:42525 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48324 AGAvailStatus:0) 18:37:59:183 CTIOS1-ctios Trace: >>CG:[call.5000.46855598.42525]:eClearConnectionConf(UniqObjID:call.5000.46855598.42525 MsgID:eClearConnectionConf TgtCILClntID:FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)) 18:37:59:183 CTIOS1-ctios Trace: [agent.5000.48324]: Current Wrapup Mode = 3 18:37:59:183 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48324]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:184 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48324]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:184 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48324]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:184 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48324]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:184 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855598.42525]:eClearConnectionConf,Msk(3f0000) 18:37:59:185 CTIOS1-ctios Trace: >>CG:[agent.5000.3467]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:666 SGID:9750 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42227 AGID:3467 AGInstr:42227 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3467 AGAvailStatus:0) 18:37:59:185 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:eAgentStateEvent(eHold),Msk(0) 18:37:59:185 CTIOS1-ctios Trace: >>CG:[call.5000.46855626]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:46855626 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:42227 HldgDevID:42227 MsgID:eCallHeldEvent DvrKey:call.5000.46855626) 18:37:59:185 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eHold),Msk(0) 18:37:59:185 CTIOS1-ctios Trace: [call.5000.46855626] Found CallConnection(42227.0). 18:37:59:185 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eHold),Msk(0) 18:37:59:185 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eHold),Msk(0) 18:37:59:186 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eHold),Msk(0) 18:37:59:186 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eHold),Msk(0) 18:37:59:186 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eHold),Msk(0) 18:37:59:186 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eHold),Msk(0) 18:37:59:186 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855626.912550911]: eCallHeldEvent,Msk(bf0126) 18:37:59:186 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855626.42227]: eCallHeldEvent,Msk(bf000a) 18:37:59:196 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5864 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42163 AGID:3693 AGInstr:42163 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3693 AGAvailStatus:0) 18:37:59:196 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:59:196 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:59:196 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:59:196 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:59:196 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:59:196 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:59:196 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:59:196 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:59:196 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:59:211 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eSetAgentStateConf(UniqObjID:agent.5000.3693 MsgID:eSetAgentStateConf TgtCILClntID:GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)) 18:37:59:211 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eSetAgentStateConf 18:37:59:294 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:622 SVCID:6094 SG#:624 SGID:6072 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:21048 ANI:2138644906 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207051 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207051 RCallKeySeq#:1 CallTypIDTag:5118 PreCallIIDTag:7990574) 18:37:59:326 CTIOS1-ctios Trace: >>CG:[agent.5000.9557]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9373 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21048 AGID:9557 AGInstr:21048 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9557 AGAvailStatus:0) 18:37:59:327 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9557]:eAgentStateEvent(eReserved),Msk(0) 18:37:59:336 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:1) 18:37:59:336 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:59:337 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:337 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:337 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:337 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:337 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:337 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:337 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:376 CTIOS1-ctios Trace: >>CG:[agent.5000.48653]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10873 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42529 AGID:48653 AGInstr:42529 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48653 AGAvailStatus:0) 18:37:59:377 CTIOS1-ctios Trace: >>CG:[call.5000.46855831]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855831 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855831 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03337003212 NewConnDevID:03337003212 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855831 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105078))) 18:37:59:377 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:eAgentStateEvent(eTalking),Msk(0) 18:37:59:377 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48653]:eAgentStateEvent(eTalking),Msk(0) 18:37:59:377 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:59:377 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:59:377 CTIOS1-ctios Trace: >>CG:[call.5000.46855831]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855831 ConnDevIDTyp:0 SVC#:2 SVCID:9801 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:2 SGID:9785 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42529 CallngDevID:03337003212 CalldDevID:42529 LstRedirDevID:(null) AnsDevID:42529 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855831 Trnk#:0 TrnkGrp#:0) 18:37:59:377 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:59:377 CTIOS1-ctios Trace: [call.5000.46855831] Found CallConnection(03337003212.1). 18:37:59:377 CTIOS1-ctios Trace: [call.5000.46855831] Found CallConnection(03337003212.1). 18:37:59:377 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:59:377 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:59:377 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:59:378 CTIOS1-ctios Trace: [call.5000.198845499] Found CallConnection(21096.0) for device 21096. 18:37:59:378 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:59:378 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48653]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:59:378 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:37:59:378 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855831.03337003212]:eCallDataUpdateEvent,Msk(bf0002) 18:37:59:378 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855831.42529]:eCallDataUpdateEvent,Msk(3f0001) 18:37:59:378 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855831.42529]:eCallDataUpdateEvent,Msk(3f0001) 18:37:59:378 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855831.03337003212]:eCallEstablishedEvent,Msk(bf01a6) 18:37:59:378 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855831.42529]:eCallEstablishedEvent,Msk(bf01a6) 18:37:59:378 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855831.42529]:eCallEstablishedEvent,Msk(bf01a6) 18:37:59:413 CTIOS1-ctios Trace: >>CG:[call.5000.198845505]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845505 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:2138644906 DNIS:21048 Dialed#:45433 ConnDevID:2138644906 RCallKeyDay:151314 RCallKeyCID:207051 MsgID:eCallBeginEvent DvrKey:call.5000.198845505 ecc:(...) ICMEntUniqID:icm.151314.207051 RCallKeySeq#:2) 18:37:59:413 CTIOS1-ctios Trace: >>CG:[call.5000.198845505]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845505 ConnDevIDTyp:1 SVC#:622 SVCID:6094 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2138644906 AlrtgDevID:(null) CallngDevID:2138644906 CalldDevID:21048 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845505 Trnk#:0 TrnkGrp#:0) 18:37:59:413 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845505 18:37:59:414 CTIOS1-ctios Trace: [call.5000.198845505]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 2138644906. 18:37:59:414 CTIOS1-ctios Trace: CallConnection(2138644906.1) created AgentObject (Device) for DeviceID(2138644906). 18:37:59:414 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:59:414 CTIOS1-ctios Trace: Added CallConnection(2138644906.1). 18:37:59:414 CTIOS1-ctios Trace: [call.5000.198845505]::CreateCallConnection(): CallConnection(2138644906.1) created successfully. 18:37:59:414 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845505.2138644906]:eCallBeginEvent 18:37:59:414 CTIOS1-ctios Trace: >>CG:[call.5000.198845505]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845505 ConnDevIDTyp:1 SVC#:622 SVCID:6094 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:624 SGID:6072 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2138644906 AlrtgDevID:21048 CallngDevID:2138644906 CalldDevID:21048 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845505 Trnk#:0 TrnkGrp#:0) 18:37:59:414 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845505.2138644906]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:59:414 CTIOS1-ctios Trace: [call.5000.198845505] Found CallConnection(2138644906.1) for device 2138644906. 18:37:59:414 CTIOS1-ctios Trace: [call.5000.198845505]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21048. 18:37:59:414 CTIOS1-ctios Trace: [call.5000.198845505] CallConnection(2138644906.1) found DeviceID(21048) AgentID(9557). 18:37:59:414 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:37:59:414 CTIOS1-ctios Trace: Added CallConnection(2138644906.1). 18:37:59:414 CTIOS1-ctios Trace: [call.5000.198845505]::CreateCallConnection(): CallConnection(2138644906.1) created successfully. 18:37:59:414 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845505.21048]:eCallBeginEvent 18:37:59:414 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845505.2138644906]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:37:59:414 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845505.21048]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:37:59:422 CTIOS1-ctios Trace: [call.5000.198845499] Found CallConnection(21096.0) for device 21096. 18:37:59:442 CTIOS1-ctios Trace: [call.5000.46855605] Found CallConnection(42041.0) for device 42041. 18:37:59:442 CTIOS1-ctios Trace: [call.5000.46855605] Found CallConnection(42041.0) for device 42041. 18:37:59:443 CTIOS1-ctios Trace: >>CG:[call.5000.46855605]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855605 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42041 RelDevID:42041 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855605) 18:37:59:443 CTIOS1-ctios Trace: >>CG:[call.5000.46855605]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855605 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0523006666 RelDevID:0523006666 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855605) 18:37:59:443 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855605.0523006666]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:59:443 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855605.42041]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:59:443 CTIOS1-ctios Trace: >>CG:[call.5000.46855605]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855605 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0523006666 MsgID:eCallClearedEvent DvrKey:call.5000.46855605) 18:37:59:443 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855605.0523006666]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:59:443 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855605.42041]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:59:443 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855605.0523006666]:eCallClearedEvent,Msk(3f0000) 18:37:59:443 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855605.42041]:eCallClearedEvent,Msk(3f0000) 18:37:59:451 CTIOS1-ctios Trace: >>CG:[agent.5000.3880]:eAgentStateEvent(eWorkNotReady)(PrphID:5000 PrphTyp:17 AGState:eWorkNotReady SG#:300 SGID:5002 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:5 SessID:0 MRDID:1 ICMAGID:6609 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42041 AGID:3880 AGInstr:42041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3880 AGAvailStatus:0) 18:37:59:451 CTIOS1-ctios Trace: [agent.5000.3880]: Current Wrapup Mode = 3 18:37:59:451 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:eAgentStateEvent(eWorkNotReady),Msk(0) 18:37:59:451 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eWorkNotReady),Msk(0) 18:37:59:451 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eWorkNotReady),Msk(0) 18:37:59:451 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eWorkNotReady),Msk(0) 18:37:59:451 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eWorkNotReady),Msk(0) 18:37:59:452 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eWorkNotReady),Msk(0) 18:37:59:452 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eWorkNotReady),Msk(0) 18:37:59:452 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eWorkNotReady),Msk(0) 18:37:59:476 CTIOS1-ctios Trace: [call.5000.46855125] Found CallConnection(42216.0) for device 42216. 18:37:59:477 CTIOS1-ctios Trace: [call.5000.46855125] Found CallConnection(42216.0) for device 42216. 18:37:59:478 CTIOS1-ctios Trace: >>CG:[call.5000.46855125]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855125 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42216 RelDevID:42216 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855125) 18:37:59:478 CTIOS1-ctios Trace: >>CG:[call.5000.46855125]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855125 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03339165014 RelDevID:03339165014 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855125) 18:37:59:478 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855125.03339165014]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:59:478 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855125.42216]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:59:478 CTIOS1-ctios Trace: <-SND[BT13-205-D475-5088-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855125.42216]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:59:478 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855125.03339165014]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:59:479 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855125.42216]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:59:479 CTIOS1-ctios Trace: <-SND[BT13-205-D475-5088-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855125.42216]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:59:479 CTIOS1-ctios Trace: >>CG:[call.5000.46855125]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855125 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03339165014 MsgID:eCallClearedEvent DvrKey:call.5000.46855125) 18:37:59:479 CTIOS1-ctios Trace: >>CG:[agent.5000.48830]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11157 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42216 AGID:48830 AGInstr:42216 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48830 AGAvailStatus:0) 18:37:59:479 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855125.03339165014]:eCallClearedEvent,Msk(3f0000) 18:37:59:479 CTIOS1-ctios Trace: [agent.5000.48830]: Current Wrapup Mode = 3 18:37:59:479 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855125.42216]:eCallClearedEvent,Msk(3f0000) 18:37:59:479 CTIOS1-ctios Trace: <-SND[BT13-205-D475-5088-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855125.42216]:eCallClearedEvent,Msk(3f0000) 18:37:59:479 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:479 CTIOS1-ctios Trace: <-SND[BT13-205-D475-5088-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48830]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:479 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:479 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:479 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:479 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:479 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48830]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:480 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48830]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:480 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:480 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:480 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48830]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:480 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:480 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:501 CTIOS1-ctios Trace: >>CG:[agent.5000.36198]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9671 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21193 AGID:36198 AGInstr:21193 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36198 AGAvailStatus:0) 18:37:59:501 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:37:59:501 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:59:502 CTIOS1-ctios Trace: ->RCV[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4) a=3693][agent.5000.3693]:eSetAgentStateRequest(eAvailable) 18:37:59:562 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5864 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42163 AGID:3693 AGInstr:42163 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3693 AGAvailStatus:1) 18:37:59:562 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:59:562 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:59:562 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:562 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:562 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:562 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:563 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:563 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:563 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:563 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eSetAgentStateConf(UniqObjID:agent.5000.3693 MsgID:eSetAgentStateConf TgtCILClntID:GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)) 18:37:59:563 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eSetAgentStateConf 18:37:59:633 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845499.21096]:eSetCallDataRequest 18:37:59:637 CTIOS1-ctios Trace: >>CG:[agent.5000.33716]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:623 SGID:6069 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10767 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21035 AGID:33716 AGInstr:21035 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33716 AGAvailStatus:0) 18:37:59:637 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33716]:eAgentStateEvent(eTalking),Msk(0) 18:37:59:638 CTIOS1-ctios Trace: >>CG:[call.5000.198845504]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845504 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845504 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:02132413005 NewConnDevID:02132413005 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845504 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105079))) 18:37:59:638 CTIOS1-ctios Trace: >>CG:[call.5000.198845504]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845504 ConnDevIDTyp:0 SVC#:621 SVCID:6087 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:623 SGID:6069 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21035 CallngDevID:02132413005 CalldDevID:21035 LstRedirDevID:(null) AnsDevID:21035 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845504 Trnk#:0 TrnkGrp#:0) 18:37:59:638 CTIOS1-ctios Trace: [call.5000.198845504] Found CallConnection(02132413005.1). 18:37:59:638 CTIOS1-ctios Trace: [call.5000.198845504] Found CallConnection(02132413005.1). 18:37:59:638 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845504.02132413005]:eCallDataUpdateEvent,Msk(bf0002) 18:37:59:638 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845504.21035]:eCallDataUpdateEvent,Msk(3f0001) 18:37:59:638 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845504.02132413005]:eCallEstablishedEvent,Msk(bf01a6) 18:37:59:638 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845504.21035]:eCallEstablishedEvent,Msk(bf01a6) 18:37:59:671 CTIOS1-ctios Trace: [call.5000.46855454] Found CallConnection(42608.0) for device 42608. 18:37:59:671 CTIOS1-ctios Trace: [call.5000.46855454] Found CallConnection(42608.0) for device 42608. 18:37:59:671 CTIOS1-ctios Trace: >>CG:[call.5000.46855454]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855454 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42608 RelDevID:42608 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855454) 18:37:59:671 CTIOS1-ctios Trace: >>CG:[call.5000.46855454]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855454 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03089151659 RelDevID:03089151659 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855454) 18:37:59:671 CTIOS1-ctios Trace: >>CG:[call.5000.46855454]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855454 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03089151659 MsgID:eCallClearedEvent DvrKey:call.5000.46855454) 18:37:59:672 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855454.03089151659]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:59:672 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855454.42608]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:59:672 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855454.42608]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:59:672 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855454.03089151659]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:59:672 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855454.42608]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:59:672 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855454.42608]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:59:672 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855454.03089151659]:eCallClearedEvent,Msk(3f0000) 18:37:59:672 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855454.42608]:eCallClearedEvent,Msk(3f0000) 18:37:59:672 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855454.42608]:eCallClearedEvent,Msk(3f0000) 18:37:59:672 CTIOS1-ctios Trace: >>CG:[agent.5000.48689]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10926 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42608 AGID:48689 AGInstr:42608 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48689 AGAvailStatus:0) 18:37:59:672 CTIOS1-ctios Trace: [agent.5000.48689]: Current Wrapup Mode = 3 18:37:59:672 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48689]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:672 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:672 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:673 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:673 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:673 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:673 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:673 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:673 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:673 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48689]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:673 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:693 CTIOS1-ctios Trace: >>CG:[call.5000.198845499.21096]:eSetCallDataConf(UniqObjID:call.5000.198845499.21096 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:37:59:711 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eAvailable) 18:37:59:764 CTIOS1-ctios Trace: >>CG:[agent.5000.36198]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9671 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21193 AGID:36198 AGInstr:21193 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36198 AGAvailStatus:1) 18:37:59:764 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:59:764 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:771 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:1) 18:37:59:771 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:59:771 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:37:59:771 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:771 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:771 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:772 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:772 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:772 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:772 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:37:59:772 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:37:59:772 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:37:59:878 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207274 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207274 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990957) 18:37:59:882 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207275 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207275 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990958) 18:37:59:908 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:37:59:908 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:37:59:908 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:59:909 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:59:912 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:37:59:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:37:59:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:59:912 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:37:59:949 CTIOS1-ctios Trace: [call.5000.46855831] Found CallConnection(42529.0) for device 42529. 18:37:59:955 CTIOS1-ctios Trace: ->RCV[GF--5060-4236 a=33738][agent.5000.33738]:eSetAgentStateRequest(eNotReady) 18:37:59:965 CTIOS1-ctios Trace: [call.5000.46855753] Found CallConnection(42791.0) for device 42791. 18:37:59:966 CTIOS1-ctios Trace: [call.5000.46855753] Found CallConnection(42791.0) for device 42791. 18:37:59:966 CTIOS1-ctios Trace: >>CG:[call.5000.46855753]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855753 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42791 RelDevID:42791 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855753) 18:37:59:966 CTIOS1-ctios Trace: >>CG:[call.5000.46855753]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855753 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9103345456042 RelDevID:9103345456042 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855753) 18:37:59:966 CTIOS1-ctios Trace: >>CG:[call.5000.46855753]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855753 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:9103345456042 MsgID:eCallClearedEvent DvrKey:call.5000.46855753) 18:37:59:966 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855753.9103345456042]:eCallConnectionClearedEvent,Msk(bf01a6) 18:37:59:967 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855753.42791]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:59:967 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855753.9103345456042]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:59:967 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855753.42791]:eCallConnectionClearedEvent,Msk(3f0000) 18:37:59:967 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855753.9103345456042]:eCallClearedEvent,Msk(3f0000) 18:37:59:967 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855753.42791]:eCallClearedEvent,Msk(3f0000) 18:37:59:970 CTIOS1-ctios Trace: >>CG:[agent.5000.48200]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:420 SGID:8583 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10132 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42791 AGID:48200 AGInstr:42791 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48200 AGAvailStatus:0) 18:37:59:970 CTIOS1-ctios Trace: [agent.5000.48200]: Current Wrapup Mode = 3 18:37:59:970 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48200]:eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:970 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48200]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:970 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48200]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:37:59:995 CTIOS1-ctios Trace: >>CG:[agent.5000.46127]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9323 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42034 AGID:46127 AGInstr:42034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46127 AGAvailStatus:0) 18:37:59:995 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:37:59:995 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:59:995 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:59:995 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46127]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:59:995 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46127]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:59:995 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:59:995 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:37:59:995 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46127]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:00:000 CTIOS1-ctios Trace: >>CG:[call.5000.46854857.42085]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.46854857.42085 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)) 18:38:00:000 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.46854857.42085]. 18:38:00:004 CTIOS1-ctios Trace: [call.5000.46855831] Found CallConnection(42529.0) for device 42529. 18:38:00:024 CTIOS1-ctios Trace: >>CG:[call.5000.46855498]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855498 ConnDevIDTyp:1 ConnDevID:9102136337578 MsgID:eCallEndEvent DvrKey:call.5000.46855498) 18:38:00:024 CTIOS1-ctios Trace: Removed CallConnection(9102136337578.1). 18:38:00:024 CTIOS1-ctios Trace: Removed CallConnection(51090.0). 18:38:00:024 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855498 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:00:024 CTIOS1-ctios Trace: >>CG:[agent.5000.33738]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:2313 SGState:2 SessID:0 MRDID:1 ICMAGID:11033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51090 AGID:33738 AGInstr:51090 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33738 AGAvailStatus:0) 18:38:00:024 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855498.9102136337578]:eCallEndEvent 18:38:00:024 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855498.51090]:eCallEndEvent 18:38:00:024 CTIOS1-ctios Trace: <-SND[GF--5060-4236][call.5000.46855498.51090]:eCallEndEvent 18:38:00:024 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33738]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:00:024 CTIOS1-ctios Trace: <-SND[GF--5060-4236][agent.5000.33738]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:00:024 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33738]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:00:024 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33738]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:00:025 CTIOS1-ctios Trace: >>CG:[agent.5000.33738]:eSetAgentStateConf(UniqObjID:agent.5000.33738 MsgID:eSetAgentStateConf TgtCILClntID:GF--5060-4236) 18:38:00:025 CTIOS1-ctios Trace: <-SND[GF--5060-4236][agent.5000.33738]:eSetAgentStateConf 18:38:00:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420811]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420811 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41162 ConnDevID:41162 MsgID:eCallBeginEvent DvrKey:call.5000.2131420811) 18:38:00:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420811]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420811 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41162 CallngDevID:41162 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420811) 18:38:00:040 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420811 18:38:00:040 CTIOS1-ctios Trace: [call.5000.2131420811] CallConnection(41162.0) found DeviceID(41162) AgentID(). 18:38:00:040 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:00:040 CTIOS1-ctios Trace: Added CallConnection(41162.0). 18:38:00:040 CTIOS1-ctios Trace: [call.5000.2131420811]::CreateCallConnection(): CallConnection(41162.0) created successfully. 18:38:00:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420811.41162]:eCallBeginEvent,Msk(bf0002) 18:38:00:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420811.41162]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:00:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420811]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420811 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420811 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41162 NewConnDevID:41162 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420811) 18:38:00:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420811]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420811 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41162 CallngDevID:41162 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420811) 18:38:00:041 CTIOS1-ctios Trace: [call.5000.2131420811] Found CallConnection(41162.0) for device 41162. 18:38:00:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420811]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420811 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420811 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41162 NewConnDevID:41162 RCallKeyDay:151314 RCallKeyCID:207274 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420811 ICMEntUniqID:icm.151314.207274 RCallKeySeq#:1) 18:38:00:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420811.41162]:eCallDataUpdateEvent,Msk(bf0002) 18:38:00:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420811.41162]:eCallOriginatedEvent,Msk(bf0002) 18:38:00:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420811.41162]:eCallDataUpdateEvent,Msk(bf0002) 18:38:00:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420811]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420811 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41162 AlrtgDevID: CallngDevID:41162 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420811 Trnk#:0 TrnkGrp#:0) 18:38:00:041 CTIOS1-ctios Trace: [call.5000.2131420811] Found CallConnection(41162.0) for device 41162. 18:38:00:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420811.41162]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:00:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420811]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420811 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41162 AlrtgDevID:51044 CallngDevID:41162 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420811 Trnk#:0 TrnkGrp#:0) 18:38:00:042 CTIOS1-ctios Trace: [call.5000.2131420811] Found CallConnection(41162.0) for device 41162. 18:38:00:042 CTIOS1-ctios Trace: [call.5000.2131420811]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:00:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420811]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420811 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420811 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41162 NewConnDevID:41162 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420811 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105079))) 18:38:00:042 CTIOS1-ctios Trace: [call.5000.2131420811] CallConnection(41162.0) found DeviceID(51044) AgentID(05230). 18:38:00:042 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:00:042 CTIOS1-ctios Trace: Added CallConnection(41162.0). 18:38:00:042 CTIOS1-ctios Trace: [call.5000.2131420811]::CreateCallConnection(): CallConnection(41162.0) created successfully. 18:38:00:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420811]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420811 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41162 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420811 Trnk#:0 TrnkGrp#:0) 18:38:00:042 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:00:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420811]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420811 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420811) 18:38:00:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420811.51044]:eCallBeginEvent 18:38:00:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420811.41162]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:00:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420811.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:00:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420811.41162]:eCallDataUpdateEvent,Msk(bf0002) 18:38:00:043 CTIOS1-ctios Trace: [call.5000.2131420811] Found CallConnection(41162.0). 18:38:00:043 CTIOS1-ctios Trace: [call.5000.2131420811] Found CallConnection(41162.0). 18:38:00:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420811.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:00:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420811.41162]:eCallEstablishedEvent,Msk(bf01a6) 18:38:00:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420811.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:00:043 CTIOS1-ctios Trace: [call.5000.2131420811] Found CallConnection(51044.0). 18:38:00:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:00:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:00:043 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:00:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420811.41162]: eCallHeldEvent,Msk(bf0126) 18:38:00:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420811.51044]: eCallHeldEvent,Msk(bf000a) 18:38:00:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420812]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420812 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41166 ConnDevID:41166 MsgID:eCallBeginEvent DvrKey:call.5000.2131420812) 18:38:00:049 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420812 18:38:00:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420812]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420812 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41166 CallngDevID:41166 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420812) 18:38:00:049 CTIOS1-ctios Trace: [call.5000.2131420812] CallConnection(41166.0) found DeviceID(41166) AgentID(). 18:38:00:049 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:00:049 CTIOS1-ctios Trace: Added CallConnection(41166.0). 18:38:00:049 CTIOS1-ctios Trace: [call.5000.2131420812]::CreateCallConnection(): CallConnection(41166.0) created successfully. 18:38:00:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420812]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420812 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420812 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41166 NewConnDevID:41166 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420812) 18:38:00:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420812]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420812 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41166 CallngDevID:41166 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420812) 18:38:00:050 CTIOS1-ctios Trace: [call.5000.2131420812] Found CallConnection(41166.0) for device 41166. 18:38:00:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420812.41166]:eCallBeginEvent,Msk(bf0002) 18:38:00:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420812.41166]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:00:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420812]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420812 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420812 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41166 NewConnDevID:41166 RCallKeyDay:151314 RCallKeyCID:207275 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420812 ICMEntUniqID:icm.151314.207275 RCallKeySeq#:1) 18:38:00:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420812.41166]:eCallDataUpdateEvent,Msk(bf0002) 18:38:00:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420812.41166]:eCallOriginatedEvent,Msk(bf0002) 18:38:00:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420812.41166]:eCallDataUpdateEvent,Msk(bf0002) 18:38:00:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420812]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420812 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41166 AlrtgDevID: CallngDevID:41166 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420812 Trnk#:0 TrnkGrp#:0) 18:38:00:050 CTIOS1-ctios Trace: [call.5000.2131420812] Found CallConnection(41166.0) for device 41166. 18:38:00:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420812]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420812 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41166 AlrtgDevID:51023 CallngDevID:41166 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420812 Trnk#:0 TrnkGrp#:0) 18:38:00:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420812.41166]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:00:050 CTIOS1-ctios Trace: [call.5000.2131420812] Found CallConnection(41166.0) for device 41166. 18:38:00:050 CTIOS1-ctios Trace: [call.5000.2131420812]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:00:050 CTIOS1-ctios Trace: [call.5000.2131420812] CallConnection(41166.0) found DeviceID(51023) AgentID(33632). 18:38:00:050 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:00:050 CTIOS1-ctios Trace: Added CallConnection(41166.0). 18:38:00:050 CTIOS1-ctios Trace: [call.5000.2131420812]::CreateCallConnection(): CallConnection(41166.0) created successfully. 18:38:00:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420812.51023]:eCallBeginEvent 18:38:00:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420812.41166]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:00:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420812.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:00:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420812]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420812 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420812 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41166 NewConnDevID:41166 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420812 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105079))) 18:38:00:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420812]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420812 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41166 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420812 Trnk#:0 TrnkGrp#:0) 18:38:00:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420812.41166]:eCallDataUpdateEvent,Msk(bf0002) 18:38:00:051 CTIOS1-ctios Trace: [call.5000.2131420812] Found CallConnection(41166.0). 18:38:00:051 CTIOS1-ctios Trace: [call.5000.2131420812] Found CallConnection(41166.0). 18:38:00:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420812.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:00:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420812.41166]:eCallEstablishedEvent,Msk(bf01a6) 18:38:00:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420812.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:00:053 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:00:053 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:00:053 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:00:053 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:00:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420812]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420812 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420812) 18:38:00:055 CTIOS1-ctios Trace: [call.5000.2131420812] Found CallConnection(51023.0). 18:38:00:055 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420812.41166]: eCallHeldEvent,Msk(bf0126) 18:38:00:055 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420812.51023]: eCallHeldEvent,Msk(bf000a) 18:38:00:069 CTIOS1-ctios Trace: >>CG:[agent.5000.33738]:eQueryAgentStatisticsConf(IID:32371702 PrphID:5000 AGExt:51090 AGID:33738 AGInstr:51090 UniqObjID:agent.5000.33738 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:9084 LogdOnTimeTdy:9245 NotRdyTimeTdy:2 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:9084 LogdOnTimeSess:9245 NotRdyTimeSess:2 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:2 AutoOutCallsTlkTimeSess:86 AutoOutCallsTimeSess:93 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:2 AutoOutCallsTlkTimeTdy:86 AutoOutCallsTimeTdy:93 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 PrvwCa 18:38:00:069 CTIOS1-ctios Trace: <-SND[GF--5060-4236][agent.5000.33738]:eOnNewAgentStatisticsEvent 18:38:00:104 CTIOS1-ctios Trace: >>CG:[call.5000.2131420811]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420811 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420811 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41162 NewConnDevID:41162 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420811 ecc:(...)) 18:38:00:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420811.41162]:eCallDataUpdateEvent,Msk(bf0126) 18:38:00:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420811.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:00:112 CTIOS1-ctios Trace: >>CG:[call.5000.2131420812]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420812 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420812 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41166 NewConnDevID:41166 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420812 ecc:(...)) 18:38:00:112 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420812.41166]:eCallDataUpdateEvent,Msk(bf0126) 18:38:00:112 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420812.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:00:116 CTIOS1-ctios Trace: >>CG:[call.5000.46855831]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855831 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855831 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03337003212 NewConnDevID:03337003212 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855831 ecc:(...)) 18:38:00:116 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855831.03337003212]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:00:116 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855831.42529]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:00:117 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855831.42529]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:00:137 CTIOS1-ctios Trace: [call.5000.198845504] Found CallConnection(21035.0) for device 21035. 18:38:00:143 CTIOS1-ctios Trace: [call.5000.198845504] Found CallConnection(21035.0) for device 21035. 18:38:00:156 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:759 SVCID:8868 SG#:759 SGID:8865 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21055 ANI:0825524409 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206960 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206960 RCallKeySeq#:1 CallTypIDTag:5220 PreCallIIDTag:7990434) 18:38:00:156 CTIOS1-ctios Trace: <-SND[ITSD-South-3172-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:00:187 CTIOS1-ctios Trace: >>CG:[agent.5000.30480]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9737 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21055 AGID:30480 AGInstr:21055 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30480 AGAvailStatus:0) 18:38:00:187 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30480]:eAgentStateEvent(eReserved),Msk(0) 18:38:00:187 CTIOS1-ctios Trace: <-SND[ITSD-South-3172-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30480]:eAgentStateEvent(eReserved),Msk(0) 18:38:00:187 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30480]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:00:272 CTIOS1-ctios Trace: >>CG:[call.5000.154709973]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709973 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0825524409 DNIS:21055 Dialed#:45433 ConnDevID:0825524409 RCallKeyDay:151314 RCallKeyCID:206960 MsgID:eCallBeginEvent DvrKey:call.5000.154709973 ecc:(...) ICMEntUniqID:icm.151314.206960 RCallKeySeq#:2) 18:38:00:272 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154709973 18:38:00:272 CTIOS1-ctios Trace: >>CG:[call.5000.154709973]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709973 ConnDevIDTyp:1 SVC#:759 SVCID:8868 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0825524409 AlrtgDevID:(null) CallngDevID:0825524409 CalldDevID:21055 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709973 Trnk#:0 TrnkGrp#:0) 18:38:00:272 CTIOS1-ctios Trace: [call.5000.154709973]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0825524409. 18:38:00:272 CTIOS1-ctios Trace: CallConnection(0825524409.1) created AgentObject (Device) for DeviceID(0825524409). 18:38:00:272 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:00:272 CTIOS1-ctios Trace: Added CallConnection(0825524409.1). 18:38:00:272 CTIOS1-ctios Trace: [call.5000.154709973]::CreateCallConnection(): CallConnection(0825524409.1) created successfully. 18:38:00:272 CTIOS1-ctios Trace: >>CG:[call.5000.154709973]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709973 ConnDevIDTyp:1 SVC#:759 SVCID:8868 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:759 SGID:8865 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0825524409 AlrtgDevID:21055 CallngDevID:0825524409 CalldDevID:21055 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709973 Trnk#:0 TrnkGrp#:0) 18:38:00:272 CTIOS1-ctios Trace: [call.5000.154709973] Found CallConnection(0825524409.1) for device 0825524409. 18:38:00:272 CTIOS1-ctios Trace: [call.5000.154709973]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21055. 18:38:00:272 CTIOS1-ctios Trace: [call.5000.154709973] CallConnection(0825524409.1) found DeviceID(21055) AgentID(30480). 18:38:00:272 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:00:272 CTIOS1-ctios Trace: Added CallConnection(0825524409.1). 18:38:00:272 CTIOS1-ctios Trace: [call.5000.154709973]::CreateCallConnection(): CallConnection(0825524409.1) created successfully. 18:38:00:272 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709973.0825524409]:eCallBeginEvent 18:38:00:272 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709973.0825524409]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:00:273 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709973.21055]:eCallBeginEvent 18:38:00:273 CTIOS1-ctios Trace: <-SND[ITSD-South-3172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709973.21055]:eCallBeginEvent 18:38:00:273 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709973.0825524409]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:00:273 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709973.21055]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:00:273 CTIOS1-ctios Trace: <-SND[ITSD-South-3172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709973.21055]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:00:324 CTIOS1-ctios Trace: ->RCV[GF-D8-1807-108-3896-3456 a=30614][call.5000.46855742.51099]:eSingleStepTransferRequest 18:38:00:348 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845504.21035]:eSetCallDataRequest 18:38:00:374 CTIOS1-ctios Trace: >>CG:[agent.5000.46127]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9323 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42034 AGID:46127 AGInstr:42034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46127 AGAvailStatus:1) 18:38:00:374 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:00:374 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:374 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:374 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46127]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:374 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46127]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:374 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:374 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:375 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46127]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:389 CTIOS1-ctios Trace: [call.5000.46855268] Found CallConnection(42513.0) for device 42513. 18:38:00:390 CTIOS1-ctios Trace: [call.5000.46855268] Found CallConnection(42513.0) for device 42513. 18:38:00:398 CTIOS1-ctios Trace: >>CG:[agent.5000.9557]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:624 SGID:6072 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9373 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21048 AGID:9557 AGInstr:21048 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9557 AGAvailStatus:0) 18:38:00:398 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9557]:eAgentStateEvent(eTalking),Msk(0) 18:38:00:398 CTIOS1-ctios Trace: >>CG:[call.5000.198845505]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845505 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845505 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2138644906 NewConnDevID:2138644906 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845505 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105079))) 18:38:00:398 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845505.2138644906]:eCallDataUpdateEvent,Msk(bf0002) 18:38:00:398 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845505.21048]:eCallDataUpdateEvent,Msk(3f0001) 18:38:00:398 CTIOS1-ctios Trace: >>CG:[call.5000.198845505]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845505 ConnDevIDTyp:0 SVC#:622 SVCID:6094 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:624 SGID:6072 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21048 CallngDevID:2138644906 CalldDevID:21048 LstRedirDevID:(null) AnsDevID:21048 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845505 Trnk#:0 TrnkGrp#:0) 18:38:00:398 CTIOS1-ctios Trace: [call.5000.198845505] Found CallConnection(2138644906.1). 18:38:00:398 CTIOS1-ctios Trace: [call.5000.198845505] Found CallConnection(2138644906.1). 18:38:00:398 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845505.2138644906]:eCallEstablishedEvent,Msk(bf01a6) 18:38:00:399 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845505.21048]:eCallEstablishedEvent,Msk(bf01a6) 18:38:00:407 CTIOS1-ctios Trace: >>CG:[agent.5000.48522]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:608 SGID:6056 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:10693 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42513 AGID:48522 AGInstr:42513 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48522 AGAvailStatus:0) 18:38:00:407 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:eAgentStateEvent(eHold),Msk(0) 18:38:00:407 CTIOS1-ctios Trace: <-SND[FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48522]:eAgentStateEvent(eHold),Msk(0) 18:38:00:407 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eHold),Msk(0) 18:38:00:407 CTIOS1-ctios Trace: >>CG:[call.5000.46855268]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:46855268 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:42513 HldgDevID:42513 MsgID:eCallHeldEvent DvrKey:call.5000.46855268) 18:38:00:407 CTIOS1-ctios Trace: [call.5000.46855268] Found CallConnection(42513.0). 18:38:00:407 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eHold),Msk(0) 18:38:00:407 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eHold),Msk(0) 18:38:00:407 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eHold),Msk(0) 18:38:00:407 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eHold),Msk(0) 18:38:00:407 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eHold),Msk(0) 18:38:00:408 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eHold),Msk(0) 18:38:00:408 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48522]:Monitored eAgentStateEvent(eHold),Msk(0) 18:38:00:408 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eHold),Msk(0) 18:38:00:408 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855268.4237498396]: eCallHeldEvent,Msk(bf0126) 18:38:00:408 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855268.42513]: eCallHeldEvent,Msk(bf000a) 18:38:00:408 CTIOS1-ctios Trace: <-SND[FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855268.42513]: eCallHeldEvent,Msk(bf000a) 18:38:00:415 CTIOS1-ctios Trace: >>CG:[call.5000.198845504]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845504 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845504 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:02132413005 NewConnDevID:02132413005 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845504 ecc:(...)) 18:38:00:415 CTIOS1-ctios Trace: >>CG:[call.5000.198845504.21035]:eSetCallDataConf(UniqObjID:call.5000.198845504.21035 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:00:415 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845504.02132413005]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:00:416 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845504.21035]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:00:418 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eNotReady) 18:38:00:449 CTIOS1-ctios Trace: >>CG:[call.5000.2131420811]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420811 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420811) 18:38:00:449 CTIOS1-ctios Trace: >>CG:[call.5000.2131420811]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420811 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41162 RelDevID:41162 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420811) 18:38:00:449 CTIOS1-ctios Trace: >>CG:[call.5000.2131420811]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420811 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41162 MsgID:eCallClearedEvent DvrKey:call.5000.2131420811) 18:38:00:450 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420811.41162]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:00:450 CTIOS1-ctios Trace: >>CG:[call.5000.2131420811]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420811 ConnDevIDTyp:0 ConnDevID:41162 MsgID:eCallEndEvent DvrKey:call.5000.2131420811) 18:38:00:450 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420811.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:00:450 CTIOS1-ctios Trace: Removed CallConnection(41162.0). 18:38:00:450 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420811.41162]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:00:450 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:00:450 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420811 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:00:450 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420811.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:00:450 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:00:450 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420811.41162]:eCallClearedEvent,Msk(3f0000) 18:38:00:450 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420811.51044]:eCallClearedEvent,Msk(3f0000) 18:38:00:450 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420811.41162]:eCallEndEvent 18:38:00:450 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420811.51044]:eCallEndEvent 18:38:00:450 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:00:450 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:450 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:456 CTIOS1-ctios Trace: [call.5000.46855742] Found CallConnection(51099.0) for device 51099. 18:38:00:457 CTIOS1-ctios Trace: [call.5000.46855742] Found CallConnection(51099.0) for device 51099. 18:38:00:457 CTIOS1-ctios Trace: >>CG:[call.5000.2131420813]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420813 CallTyp:12 ConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0542451153 DNIS:81126 CallrEntrDig:81126 ConnDevID:51099 RCallKeyDay:151314 RCallKeyCID:206660 MsgID:eCallBeginEvent DvrKey:call.5000.2131420813 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105050)) ICMEntUniqID:icm.151314.206660 RCallKeySeq#:3) 18:38:00:457 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420813 18:38:00:457 CTIOS1-ctios Trace: >>CG:[call.5000.46855742]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855742 NumParties:1 SecDevIDTyp:0 SecCID:2131420813 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0542451153 SecDevID:51099 TfrgDevID:51099 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46855742ConnectedParty[1]:(ConnPtyCID:46855742 ConnPtyDevIDTyp:1 ConnPtyDevID:0542451153)) 18:38:00:457 CTIOS1-ctios Trace: >>CG:[call.5000.2131420813]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855742 NumParties:1 SecDevIDTyp:0 SecCID:2131420813 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0542451153 SecDevID:51099 TfrgDevID:51099 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420813ConnectedParty[1]:(ConnPtyCID:46855742 ConnPtyDevIDTyp:1 ConnPtyDevID:0542451153)) 18:38:00:457 CTIOS1-ctios Trace: [call.5000.46855742] Found CallConnection(51099.0). 18:38:00:458 CTIOS1-ctios Trace: [call.5000.2131420813]::FindTransferCommonDeviceID Calls [call.5000.46855742] and [call.5000.2131420813] do not appear to have a common Device. Tranferring Device [51099] is set as common device 18:38:00:458 CTIOS1-ctios Trace: [call.5000.46855742] Found CallConnection(51099.0). 18:38:00:458 CTIOS1-ctios Trace: [call.5000.46855742] Found CallConnection(51099.0). 18:38:00:458 CTIOS1-ctios Trace: Removed CallConnection(51099.0). 18:38:00:458 CTIOS1-ctios Trace: Added CallConnection(0542451153.1). 18:38:00:458 CTIOS1-ctios Trace: [call.5000.2131420813] Moved CallConnection[0542451153.1] from [call.5000.46855742] to [call.5000.2131420813]. 18:38:00:458 CTIOS1-ctios Trace: >>CG:[call.5000.2131420813]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420813 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420813 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51099 NewConnDevID:0542451153 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420813) 18:38:00:458 CTIOS1-ctios Trace: >>CG:[call.5000.2131420813]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420813 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0542451153 RelDevID:0542451153 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420813) 18:38:00:458 CTIOS1-ctios Trace: >>CG:[call.5000.2131420813]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420813 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51099 MsgID:eCallClearedEvent DvrKey:call.5000.2131420813) 18:38:00:458 CTIOS1-ctios Trace: >>CG:[call.5000.2131420813]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420813 ConnDevIDTyp:1 ConnDevID:0542451153 MsgID:eCallEndEvent DvrKey:call.5000.2131420813) 18:38:00:458 CTIOS1-ctios Trace: >>CG:[call.5000.46855742]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855742 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0542451153 MsgID:eCallClearedEvent DvrKey:call.5000.46855742) 18:38:00:458 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855742.51099]:eCallTransferredEvent,Msk(bf01a6) 18:38:00:458 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][call.5000.46855742.51099]:eCallTransferredEvent,Msk(bf01a6) 18:38:00:458 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855742.51099]:eCallTransferredEvent,Msk(bf01a6) 18:38:00:458 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][call.5000.46855742.51099]:eCallTransferredEvent,Msk(bf01a6) 18:38:00:459 CTIOS1-ctios Trace: Removed CallConnection(0542451153.1). 18:38:00:459 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855742.51099]:eCallEndEvent 18:38:00:459 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420813 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:00:459 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][call.5000.46855742.51099]:eCallEndEvent 18:38:00:459 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855742.0542451153]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:00:459 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420813.0542451153]:eCallTransferredEvent,Msk(bf01a6) 18:38:00:459 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420813.0542451153]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:00:459 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420813.0542451153]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:00:459 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420813.0542451153]:eCallClearedEvent,Msk(3f0000) 18:38:00:459 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420813.0542451153]:eCallEndEvent 18:38:00:470 CTIOS1-ctios Trace: >>CG:[agent.5000.30614]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:618 SGID:6061 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10456 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51099 AGID:30614 AGInstr:51099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30614 AGAvailStatus:0) 18:38:00:471 CTIOS1-ctios Trace: [agent.5000.30614]: Current Wrapup Mode = 0 18:38:00:471 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30614]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:38:00:471 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][agent.5000.30614]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:38:00:471 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30614]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:00:471 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30614]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:00:482 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32371706 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5102 LogdOnTimeTdy:9414 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:278 LogdOnTimeSess:668 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:00:491 CTIOS1-ctios Trace: >>CG:[agent.5000.30614]:eQueryAgentStatisticsConf(IID:32371707 PrphID:5000 AGExt:51099 AGID:30614 AGInstr:51099 UniqObjID:agent.5000.30614 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2258 LogdOnTimeTdy:8930 NotRdyTimeTdy:676 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:35 HdlCallsTlkTimeTdy:5450 HdlCallsTimeTdy:5929 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:6 LogdOnTimeSess:514 NotRdyTimeSess:1 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:7 HdlCallsTlkTimeSess:438 HdlCallsTimeSess:468 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:30 HdlCallsAftCallTimeTdy:479 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess: 18:38:00:491 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][agent.5000.30614]:eOnNewAgentStatisticsEvent 18:38:00:499 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:38:00:569 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:0) 18:38:00:569 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:00:569 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:00:569 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:00:570 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:38:00:570 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:38:00:650 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:38:00:650 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:00:650 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:00:650 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:00:650 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:00:650 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:00:650 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:00:650 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:00:650 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:00:650 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:00:651 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:00:651 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:00:678 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:38:00:678 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:00:678 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:00:737 CTIOS1-ctios Trace: >>CG:[call.5000.46855782]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855782 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:9752 SGID:5000 AnsDevTyp:70 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 ConnDevID:03328144446 CallngDevID:51119 CalldDevID:903328144446 LstRedirDevID:(null) AnsDevID:03328144446 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855782 Trnk#:0 TrnkGrp#:0) 18:38:00:737 CTIOS1-ctios Trace: [call.5000.46855782] Found CallConnection(51119.0). 18:38:00:737 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855782.51119]:eCallEstablishedEvent,Msk(bf01a6) 18:38:00:737 CTIOS1-ctios Trace: <-SND[FF-H1-PC-1904-3092][call.5000.46855782.51119]:eCallEstablishedEvent,Msk(bf01a6) 18:38:00:747 CTIOS1-ctios Trace: ->RCV[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4) a=48838][agent.5000.48838]:eSetAgentStateRequest(eAvailable) 18:38:00:767 CTIOS1-ctios Trace: >>CG:[call.5000.2131420812]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420812 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420812) 18:38:00:768 CTIOS1-ctios Trace: >>CG:[call.5000.2131420812]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420812 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41166 RelDevID:41166 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420812) 18:38:00:768 CTIOS1-ctios Trace: >>CG:[call.5000.2131420812]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420812 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41166 MsgID:eCallClearedEvent DvrKey:call.5000.2131420812) 18:38:00:768 CTIOS1-ctios Trace: >>CG:[call.5000.2131420812]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420812 ConnDevIDTyp:0 ConnDevID:41166 MsgID:eCallEndEvent DvrKey:call.5000.2131420812) 18:38:00:768 CTIOS1-ctios Trace: Removed CallConnection(41166.0). 18:38:00:768 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:00:768 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420812 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:00:768 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:00:768 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420812.41166]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:00:768 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420812.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:00:768 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420812.41166]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:00:768 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420812.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:00:768 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420812.41166]:eCallClearedEvent,Msk(3f0000) 18:38:00:768 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420812.51023]:eCallClearedEvent,Msk(3f0000) 18:38:00:768 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420812.41166]:eCallEndEvent 18:38:00:769 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420812.51023]:eCallEndEvent 18:38:00:769 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:00:769 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:769 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:802 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32371710 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5935 LogdOnTimeTdy:9319 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5935 LogdOnTimeSess:9319 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:00:808 CTIOS1-ctios Trace: >>CG:[agent.5000.48838]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11183 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42050 AGID:48838 AGInstr:42050 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48838 AGAvailStatus:1) 18:38:00:809 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:00:809 CTIOS1-ctios Trace: <-SND[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:00:809 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:809 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:809 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:809 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:809 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:809 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:809 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:809 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:810 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:810 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:810 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:810 CTIOS1-ctios Trace: >>CG:[agent.5000.48838]:eSetAgentStateConf(UniqObjID:agent.5000.48838 MsgID:eSetAgentStateConf TgtCILClntID:FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)) 18:38:00:810 CTIOS1-ctios Trace: ->RCV[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4) a=48395][agent.5000.48395]:eSetAgentStateRequest(eNotReady) 18:38:00:810 CTIOS1-ctios Trace: <-SND[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:eSetAgentStateConf 18:38:00:834 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:38:00:876 CTIOS1-ctios Trace: >>CG:[call.5000.46855782]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855782 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46855782 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51119 NewConnDevID:51119 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855782) 18:38:00:877 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855782.51119]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:00:877 CTIOS1-ctios Trace: <-SND[FF-H1-PC-1904-3092][call.5000.46855782.51119]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:00:888 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:38:00:889 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:00:889 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:894 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:38:00:894 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:00:894 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:00:894 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:895 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:895 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:895 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:895 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:895 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:895 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:00:895 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:00:895 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:00:927 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:38:00:927 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:38:00:927 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:00:927 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:00:927 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:00:927 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:00:927 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:00:927 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:00:927 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:00:927 CTIOS1-ctios Trace: >>CG:[call.5000.46855839]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855839 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46855839 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105080))) 18:38:00:928 CTIOS1-ctios Trace: >>CG:[call.5000.46855839]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855839 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855839) 18:38:00:928 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855839 18:38:00:928 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:38:00:928 CTIOS1-ctios Trace: [call.5000.46855839] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:38:00:928 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:00:928 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:38:00:928 CTIOS1-ctios Trace: [call.5000.46855839]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:38:00:928 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:38:00:928 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855839.42062]:eCallBeginEvent,Msk(bf0002) 18:38:00:928 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:00:928 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:00:928 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:00:928 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855839.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:00:928 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:00:928 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:00:928 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:00:928 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:00:946 CTIOS1-ctios Trace: [call.5000.198845505] Found CallConnection(21048.0) for device 21048. 18:38:00:961 CTIOS1-ctios Trace: >>CG:[agent.5000.48395]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10413 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42201 AGID:48395 AGInstr:42201 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48395 AGAvailStatus:0) 18:38:00:962 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:00:962 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:00:962 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:00:962 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:00:962 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:00:962 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:00:962 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:00:962 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:00:962 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:00:962 CTIOS1-ctios Trace: >>CG:[agent.5000.48395]:eSetAgentStateConf(UniqObjID:agent.5000.48395 MsgID:eSetAgentStateConf TgtCILClntID:GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)) 18:38:00:963 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:eSetAgentStateConf 18:38:00:983 CTIOS1-ctios Trace: [call.5000.198845505] Found CallConnection(21048.0) for device 21048. 18:38:01:014 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eNotReady) 18:38:01:103 CTIOS1-ctios Trace: >>CG:[call.5000.46855839]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855839 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855839) 18:38:01:103 CTIOS1-ctios Trace: >>CG:[call.5000.46855839]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855839 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46855839) 18:38:01:103 CTIOS1-ctios Trace: >>CG:[call.5000.46855839]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855839 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46855839) 18:38:01:103 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:38:01:103 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855839 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:01:103 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:38:01:103 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855839.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:01:103 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855839.42062]:eCallClearedEvent,Msk(3f0000) 18:38:01:103 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855839.42062]:eCallEndEvent 18:38:01:104 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:01:104 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:104 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:104 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:104 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:104 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:104 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:104 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:134 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32371714 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4294 LogdOnTimeTdy:16797 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2759 LogdOnTimeSess:4665 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:316 IntCallsTimeSess:108 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:326 IntCallsTimeTdy:110 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:38:01:140 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:38:01:140 CTIOS1-ctios Trace: >>CG:[call.5000.46855840]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855840 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42037 ConnDevID:42037 MsgID:eCallBeginEvent DvrKey:call.5000.46855840 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105080))) 18:38:01:140 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855840 18:38:01:140 CTIOS1-ctios Trace: >>CG:[call.5000.46855840]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855840 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42037 CallngDevID:42037 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855840) 18:38:01:140 CTIOS1-ctios Trace: [call.5000.46855840] CallConnection(42037.0) found DeviceID(42037) AgentID(48558). 18:38:01:140 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:01:140 CTIOS1-ctios Trace: Added CallConnection(42037.0). 18:38:01:140 CTIOS1-ctios Trace: [call.5000.46855840]::CreateCallConnection(): CallConnection(42037.0) created successfully. 18:38:01:140 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:0) 18:38:01:141 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:38:01:141 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:141 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:141 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:141 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:141 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:141 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:141 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:141 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855840.42037]:eCallBeginEvent,Msk(bf0002) 18:38:01:141 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855840.42037]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:01:141 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:38:01:141 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:141 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:142 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:142 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:142 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:142 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:142 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:158 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845505.21048]:eSetCallDataRequest 18:38:01:164 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:0) 18:38:01:165 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:01:165 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:01:165 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:165 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:165 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:165 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:165 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:165 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:165 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:166 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:38:01:166 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:38:01:184 CTIOS1-ctios Trace: ->RCV[GF-D8-1807-108-3896-3456 a=30614][agent.5000.30614]:eSetAgentStateRequest(eAvailable) 18:38:01:219 CTIOS1-ctios Trace: >>CG:[call.5000.198845505]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845505 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845505 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2138644906 NewConnDevID:2138644906 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845505 ecc:(...)) 18:38:01:219 CTIOS1-ctios Trace: >>CG:[call.5000.198845505.21048]:eSetCallDataConf(UniqObjID:call.5000.198845505.21048 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:01:219 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845505.2138644906]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:01:219 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845505.21048]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:01:232 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:402 SVCID:5028 SG#:502 SGID:5037 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21008 ANI:3006847434 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207008 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207008 RCallKeySeq#:1 CallTypIDTag:5033 PreCallIIDTag:7990510) 18:38:01:244 CTIOS1-ctios Trace: >>CG:[call.5000.46855742]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855742 ConnDevIDTyp:1 ConnDevID:0542451153 MsgID:eCallEndEvent DvrKey:call.5000.46855742) 18:38:01:244 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855742 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:01:244 CTIOS1-ctios Trace: >>CG:[agent.5000.30614]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10456 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51099 AGID:30614 AGInstr:51099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30614 AGAvailStatus:1) 18:38:01:245 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30614]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:01:245 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][agent.5000.30614]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:01:245 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30614]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:245 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30614]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:245 CTIOS1-ctios Trace: >>CG:[agent.5000.30614]:eSetAgentStateConf(UniqObjID:agent.5000.30614 MsgID:eSetAgentStateConf TgtCILClntID:GF-D8-1807-108-3896-3456) 18:38:01:245 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][agent.5000.30614]:eSetAgentStateConf 18:38:01:246 CTIOS1-ctios Trace: >>CG:[agent.5000.30480]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:759 SGID:8865 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9737 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21055 AGID:30480 AGInstr:21055 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30480 AGAvailStatus:0) 18:38:01:247 CTIOS1-ctios Trace: >>CG:[call.5000.154709973]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154709973 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709973 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0825524409 NewConnDevID:0825524409 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709973 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105080))) 18:38:01:247 CTIOS1-ctios Trace: >>CG:[call.5000.154709973]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709973 ConnDevIDTyp:0 SVC#:759 SVCID:8868 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:759 SGID:8865 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21055 CallngDevID:0825524409 CalldDevID:21055 LstRedirDevID:(null) AnsDevID:21055 MsgID:eCallEstablishedEvent DvrKey:call.5000.154709973 Trnk#:0 TrnkGrp#:0) 18:38:01:247 CTIOS1-ctios Trace: [call.5000.154709973] Found CallConnection(0825524409.1). 18:38:01:247 CTIOS1-ctios Trace: [call.5000.154709973] Found CallConnection(0825524409.1). 18:38:01:247 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30480]:eAgentStateEvent(eTalking),Msk(0) 18:38:01:247 CTIOS1-ctios Trace: <-SND[ITSD-South-3172-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30480]:eAgentStateEvent(eTalking),Msk(0) 18:38:01:247 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30480]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:247 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709973.0825524409]:eCallDataUpdateEvent,Msk(bf0002) 18:38:01:248 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709973.21055]:eCallDataUpdateEvent,Msk(3f0001) 18:38:01:248 CTIOS1-ctios Trace: <-SND[ITSD-South-3172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709973.21055]:eCallDataUpdateEvent,Msk(3f0001) 18:38:01:248 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709973.0825524409]:eCallEstablishedEvent,Msk(bf01a6) 18:38:01:248 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709973.21055]:eCallEstablishedEvent,Msk(bf01a6) 18:38:01:248 CTIOS1-ctios Trace: <-SND[ITSD-South-3172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709973.21055]:eCallEstablishedEvent,Msk(bf01a6) 18:38:01:262 CTIOS1-ctios Trace: >>CG:[agent.5000.36326]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10483 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21008 AGID:36326 AGInstr:21008 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36326 AGAvailStatus:0) 18:38:01:262 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36326]:eAgentStateEvent(eReserved),Msk(0) 18:38:01:262 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36326]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:01:330 CTIOS1-ctios Trace: >>CG:[call.5000.46855840]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855840 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42037 RelDevID:42037 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855840) 18:38:01:331 CTIOS1-ctios Trace: >>CG:[call.5000.46855840]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855840 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42037 MsgID:eCallClearedEvent DvrKey:call.5000.46855840) 18:38:01:331 CTIOS1-ctios Trace: >>CG:[call.5000.46855840]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855840 ConnDevIDTyp:0 ConnDevID:42037 MsgID:eCallEndEvent DvrKey:call.5000.46855840) 18:38:01:331 CTIOS1-ctios Trace: Removed CallConnection(42037.0). 18:38:01:331 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855840 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:01:331 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:38:01:331 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855840.42037]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:01:331 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855840.42037]:eCallClearedEvent,Msk(3f0000) 18:38:01:331 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855840.42037]:eCallEndEvent 18:38:01:331 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:01:331 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:332 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:332 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:332 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:332 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:332 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:332 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:361 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eAvailable) 18:38:01:420 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:1) 18:38:01:420 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:01:421 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:01:421 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:421 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:421 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:421 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:421 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:421 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:421 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:421 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:38:01:422 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:38:01:425 CTIOS1-ctios Trace: ->RCV[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4) a=48395][agent.5000.48395]:eSetAgentStateRequest(eAvailable) 18:38:01:444 CTIOS1-ctios Trace: >>CG:[call.5000.154709974]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709974 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:3006847434 DNIS:21008 Dialed#:45433 ConnDevID:3006847434 RCallKeyDay:151314 RCallKeyCID:207008 MsgID:eCallBeginEvent DvrKey:call.5000.154709974 ecc:(...) ICMEntUniqID:icm.151314.207008 RCallKeySeq#:2) 18:38:01:444 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154709974 18:38:01:444 CTIOS1-ctios Trace: >>CG:[call.5000.154709974]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709974 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3006847434 AlrtgDevID:(null) CallngDevID:3006847434 CalldDevID:21008 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709974 Trnk#:0 TrnkGrp#:0) 18:38:01:444 CTIOS1-ctios Trace: [call.5000.154709974]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3006847434. 18:38:01:444 CTIOS1-ctios Trace: CallConnection(3006847434.1) created AgentObject (Device) for DeviceID(3006847434). 18:38:01:444 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:01:444 CTIOS1-ctios Trace: Added CallConnection(3006847434.1). 18:38:01:444 CTIOS1-ctios Trace: [call.5000.154709974]::CreateCallConnection(): CallConnection(3006847434.1) created successfully. 18:38:01:444 CTIOS1-ctios Trace: >>CG:[call.5000.154709974]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709974 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:502 SGID:5037 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3006847434 AlrtgDevID:21008 CallngDevID:3006847434 CalldDevID:21008 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709974 Trnk#:0 TrnkGrp#:0) 18:38:01:444 CTIOS1-ctios Trace: [call.5000.154709974] Found CallConnection(3006847434.1) for device 3006847434. 18:38:01:444 CTIOS1-ctios Trace: [call.5000.154709974]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21008. 18:38:01:444 CTIOS1-ctios Trace: [call.5000.154709974] CallConnection(3006847434.1) found DeviceID(21008) AgentID(36326). 18:38:01:444 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:01:444 CTIOS1-ctios Trace: Added CallConnection(3006847434.1). 18:38:01:444 CTIOS1-ctios Trace: [call.5000.154709974]::CreateCallConnection(): CallConnection(3006847434.1) created successfully. 18:38:01:444 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709974.3006847434]:eCallBeginEvent 18:38:01:445 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709974.3006847434]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:01:445 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709974.21008]:eCallBeginEvent 18:38:01:445 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709974.3006847434]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:01:445 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709974.21008]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:01:486 CTIOS1-ctios Trace: >>CG:[agent.5000.48395]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10413 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42201 AGID:48395 AGInstr:42201 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48395 AGAvailStatus:1) 18:38:01:486 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:01:486 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:01:486 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:486 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:486 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:486 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:486 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:486 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:487 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:487 CTIOS1-ctios Trace: >>CG:[agent.5000.48395]:eSetAgentStateConf(UniqObjID:agent.5000.48395 MsgID:eSetAgentStateConf TgtCILClntID:GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)) 18:38:01:487 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:eSetAgentStateConf 18:38:01:501 CTIOS1-ctios Trace: ->RCV[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4) a=48400][agent.5000.48400]:eSetAgentStateRequest(eNotReady) 18:38:01:508 CTIOS1-ctios Trace: ->RCV[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4) a=48514][agent.5000.48514]:eSetAgentStateRequest(eNotReady) 18:38:01:517 CTIOS1-ctios Trace: ->RCV[ITSD-South-688-dotNET_Sess(31914638)_EvtThd(4) a=39108][call.5000.154709730.21259]:eSetCallDataRequest 18:38:01:517 CTIOS1-ctios Trace: [call.5000.154709730.21259] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:01:517 CTIOS1-ctios Trace: <-SND[ITSD-South-688-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709730.21259]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:01:544 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:609 SVCID:6103 SG#:608 SGID:6056 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:51099 ANI:0572700090 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206711 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206711 RCallKeySeq#:1 CallTypIDTag:5129 PreCallIIDTag:7990030) 18:38:01:544 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][]:eAgentPrecallEvent 18:38:01:574 CTIOS1-ctios Trace: >>CG:[agent.5000.30614]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10456 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51099 AGID:30614 AGInstr:51099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30614 AGAvailStatus:0) 18:38:01:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30614]:eAgentStateEvent(eReserved),Msk(0) 18:38:01:574 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][agent.5000.30614]:eAgentStateEvent(eReserved),Msk(0) 18:38:01:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30614]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:01:575 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30614]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:01:577 CTIOS1-ctios Trace: >>CG:[call.5000.154709730]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709730 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709730 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2132525677 CallWrpupData:1236_0800_New Joiner-Product/Service In NewConnDevID:21259 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709730 ecc:(...)) 18:38:01:577 CTIOS1-ctios Trace: >>CG:[call.5000.154709730.21259]:eSetCallDataConf(UniqObjID:call.5000.154709730.21259 MsgID:eSetCallDataConf TgtCILClntID:ITSD-South-688-dotNET_Sess(31914638)_EvtThd(4)) 18:38:01:577 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709730.2132525677]:eCallDataUpdateEvent 18:38:01:578 CTIOS1-ctios Trace: <-SND[ITSD-South-688-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709730.21259]:eCallDataUpdateEvent 18:38:01:578 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709730.21259]:eCallDataUpdateEvent 18:38:01:604 CTIOS1-ctios Trace: ->RCV[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4) a=48324][call.5000.46855598.42525]:eSetCallDataRequest 18:38:01:604 CTIOS1-ctios Trace: [call.5000.46855598.42525] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:01:604 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855598.42525]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:01:618 CTIOS1-ctios Trace: >>CG:[call.5000.46855841]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855841 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0572700090 DNIS:51099 Dialed#:45233 ConnDevID:0572700090 RCallKeyDay:151314 RCallKeyCID:206711 MsgID:eCallBeginEvent DvrKey:call.5000.46855841 ecc:(...) ICMEntUniqID:icm.151314.206711 RCallKeySeq#:2) 18:38:01:618 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855841 18:38:01:618 CTIOS1-ctios Trace: >>CG:[call.5000.46855841]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855841 ConnDevIDTyp:1 SVC#:609 SVCID:6103 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0572700090 AlrtgDevID:(null) CallngDevID:0572700090 CalldDevID:51099 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855841 Trnk#:0 TrnkGrp#:0) 18:38:01:618 CTIOS1-ctios Trace: [call.5000.46855841]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0572700090. 18:38:01:618 CTIOS1-ctios Trace: >>CG:[call.5000.46855841]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855841 ConnDevIDTyp:1 SVC#:609 SVCID:6103 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:608 SGID:6056 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0572700090 AlrtgDevID:51099 CallngDevID:0572700090 CalldDevID:51099 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855841 Trnk#:0 TrnkGrp#:0) 18:38:01:618 CTIOS1-ctios Trace: CallConnection(0572700090.1) created AgentObject (Device) for DeviceID(0572700090). 18:38:01:618 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:01:618 CTIOS1-ctios Trace: Added CallConnection(0572700090.1). 18:38:01:618 CTIOS1-ctios Trace: [call.5000.46855841]::CreateCallConnection(): CallConnection(0572700090.1) created successfully. 18:38:01:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855841.0572700090]:eCallBeginEvent 18:38:01:618 CTIOS1-ctios Trace: [call.5000.46855841] Found CallConnection(0572700090.1) for device 0572700090. 18:38:01:618 CTIOS1-ctios Trace: [call.5000.46855841]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51099. 18:38:01:618 CTIOS1-ctios Trace: [call.5000.46855841] CallConnection(0572700090.1) found DeviceID(51099) AgentID(30614). 18:38:01:618 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:01:618 CTIOS1-ctios Trace: Added CallConnection(0572700090.1). 18:38:01:618 CTIOS1-ctios Trace: [call.5000.46855841]::CreateCallConnection(): CallConnection(0572700090.1) created successfully. 18:38:01:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855841.0572700090]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:01:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855841.51099]:eCallBeginEvent 18:38:01:618 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][call.5000.46855841.51099]:eCallBeginEvent 18:38:01:619 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855841.0572700090]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:01:619 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855841.51099]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:01:619 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][call.5000.46855841.51099]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:01:625 CTIOS1-ctios Trace: >>CG:[agent.5000.48082]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:2307 SGState:2 SessID:0 MRDID:1 ICMAGID:9921 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42625 AGID:48082 AGInstr:42625 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48082 AGAvailStatus:0) 18:38:01:625 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48082]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:38:01:625 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48082]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:650 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10418 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42194 AGID:48400 AGInstr:42194 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48400 AGAvailStatus:0) 18:38:01:650 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:01:650 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:01:650 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:650 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eSetAgentStateConf(UniqObjID:agent.5000.48400 MsgID:eSetAgentStateConf TgtCILClntID:GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)) 18:38:01:651 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:651 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:651 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:651 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:651 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:651 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:651 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eSetAgentStateConf 18:38:01:656 CTIOS1-ctios Trace: >>CG:[agent.5000.48514]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10685 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42121 AGID:48514 AGInstr:42121 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48514 AGAvailStatus:0) 18:38:01:656 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:01:656 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:01:657 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:657 CTIOS1-ctios Trace: >>CG:[agent.5000.48514]:eSetAgentStateConf(UniqObjID:agent.5000.48514 MsgID:eSetAgentStateConf TgtCILClntID:FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)) 18:38:01:657 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:657 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:657 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:657 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:657 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:657 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:657 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:eSetAgentStateConf 18:38:01:662 CTIOS1-ctios Trace: >>CG:[call.5000.46855598]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855598 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855598 NewConnDevIDTyp:0 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3324588449 CallWrpupData:1236_0800_Order Status ,220 NewConnDevID:42525 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855598 ecc:(...)) 18:38:01:663 CTIOS1-ctios Trace: >>CG:[call.5000.46855598.42525]:eSetCallDataConf(UniqObjID:call.5000.46855598.42525 MsgID:eSetCallDataConf TgtCILClntID:FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)) 18:38:01:663 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855598.3324588449]:eCallDataUpdateEvent 18:38:01:663 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855598.42525]:eCallDataUpdateEvent 18:38:01:663 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855598.42525]:eCallDataUpdateEvent 18:38:01:675 CTIOS1-ctios Trace: >>CG:[call.5000.46855605]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855605 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855605 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0523006666 CallWrpupData:EVO_1218_NetworkIssue/SlowBrowsing ,12 NewConnDevID:42041 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855605 ecc:(...)) 18:38:01:676 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855605.0523006666]:eCallDataUpdateEvent 18:38:01:676 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855605.42041]:eCallDataUpdateEvent 18:38:01:754 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:38:01:754 CTIOS1-ctios Trace: >>CG:[call.5000.46855842]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855842 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42122 ConnDevID:42122 MsgID:eCallBeginEvent DvrKey:call.5000.46855842 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105081))) 18:38:01:754 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855842 18:38:01:754 CTIOS1-ctios Trace: >>CG:[call.5000.46855842]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855842 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42122 CallngDevID:42122 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855842) 18:38:01:754 CTIOS1-ctios Trace: [call.5000.46855842] CallConnection(42122.0) found DeviceID(42122) AgentID(48756). 18:38:01:754 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:01:754 CTIOS1-ctios Trace: Added CallConnection(42122.0). 18:38:01:754 CTIOS1-ctios Trace: [call.5000.46855842]::CreateCallConnection(): CallConnection(42122.0) created successfully. 18:38:01:754 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:0) 18:38:01:754 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:01:754 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:01:755 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:755 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:755 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:755 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:755 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:755 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:755 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:755 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855842.42122]:eCallBeginEvent,Msk(bf0002) 18:38:01:755 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855842.42122]:eCallBeginEvent,Msk(bf0002) 18:38:01:755 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855842.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:01:755 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855842.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:01:755 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:01:755 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:01:755 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:756 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:756 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:756 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:756 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:756 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:756 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:756 CTIOS1-ctios Trace: ->RCV[FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4) a=48454][agent.5000.48454]:eSetAgentStateRequest(eNotReady) 18:38:01:778 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eAvailable) 18:38:01:789 CTIOS1-ctios Trace: [call.5000.154709973] Found CallConnection(21055.0) for device 21055. 18:38:01:823 CTIOS1-ctios Trace: >>CG:[call.5000.154709839]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709839 ConnDevIDTyp:1 ConnDevID:3362287139 MsgID:eCallEndEvent DvrKey:call.5000.154709839) 18:38:01:823 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709839.3362287139]:eCallEndEvent 18:38:01:823 CTIOS1-ctios Trace: Removed CallConnection(3362287139.1). 18:38:01:823 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709839.21034]:eCallEndEvent 18:38:01:823 CTIOS1-ctios Trace: Removed CallConnection(21034.0). 18:38:01:823 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709839 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:01:823 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:0) 18:38:01:824 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:01:824 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:824 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:1) 18:38:01:825 CTIOS1-ctios Trace: >>CG:[call.5000.154709976]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154709976 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:21034 ConnDevID:21034 MsgID:eCallBeginEvent DvrKey:call.5000.154709976 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105081))) 18:38:01:825 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154709976 18:38:01:825 CTIOS1-ctios Trace: >>CG:[call.5000.154709976]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709976 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:21034 CallngDevID:21034 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.154709976) 18:38:01:825 CTIOS1-ctios Trace: [call.5000.154709976] CallConnection(21034.0) found DeviceID(21034) AgentID(6601). 18:38:01:825 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:01:825 CTIOS1-ctios Trace: Added CallConnection(21034.0). 18:38:01:825 CTIOS1-ctios Trace: [call.5000.154709976]::CreateCallConnection(): CallConnection(21034.0) created successfully. 18:38:01:825 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:0) 18:38:01:825 CTIOS1-ctios Trace: [call.5000.154709973] Found CallConnection(21055.0) for device 21055. 18:38:01:825 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eTalking),Msk(0) 18:38:01:825 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:825 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709976.21034]:eCallBeginEvent,Msk(bf0002) 18:38:01:825 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709976.21034]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:01:826 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eTalking),Msk(0) 18:38:01:826 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:01:836 CTIOS1-ctios Trace: ->RCV[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4) a=48514][agent.5000.48514]:eSetAgentStateRequest(eAvailable) 18:38:01:852 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:1) 18:38:01:852 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:01:852 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:01:852 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:853 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:38:01:853 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:38:01:858 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eQueryAgentStatisticsConf(IID:32371725 PrphID:5000 AGExt:21034 AGID:6601 AGInstr:21034 UniqObjID:agent.5000.6601 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2013 LogdOnTimeTdy:23709 NotRdyTimeTdy:2499 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:134 HdlCallsTlkTimeTdy:17154 HdlCallsTimeTdy:19007 IncCallsHldTdy:9 IncCallsHldTimeTdy:606 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1100 LogdOnTimeSess:11042 NotRdyTimeSess:429 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:58 HdlCallsTlkTimeSess:8448 HdlCallsTimeSess:9396 IncCallsHldSess:6 IncCallsHldTimeSess:425 IntCallsSess:78 IntCallsTimeSess:76 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:131 IntCallsTimeTdy:112 HdlCallsAftCallTimeSess:523 HdlCallsAftCallTimeTdy:1247 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeS 18:38:01:882 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207290 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207290 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7990984) 18:38:01:886 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207291 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207291 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7990986) 18:38:01:894 CTIOS1-ctios Trace: ->RCV[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4) a=48400][agent.5000.48400]:eSetAgentStateRequest(eAvailable) 18:38:01:897 CTIOS1-ctios Trace: >>CG:[agent.5000.48514]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10685 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42121 AGID:48514 AGInstr:42121 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48514 AGAvailStatus:1) 18:38:01:897 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:01:897 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:01:897 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:897 CTIOS1-ctios Trace: >>CG:[agent.5000.48514]:eSetAgentStateConf(UniqObjID:agent.5000.48514 MsgID:eSetAgentStateConf TgtCILClntID:FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)) 18:38:01:897 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:898 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:898 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:898 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:898 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:898 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:898 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:eSetAgentStateConf 18:38:01:911 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:01:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:01:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:01:912 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:01:912 CTIOS1-ctios Trace: >>CG:[agent.5000.48454]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10518 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42056 AGID:48454 AGInstr:42056 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48454 AGAvailStatus:0) 18:38:01:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:01:912 CTIOS1-ctios Trace: <-SND[FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:01:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:913 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:913 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:913 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:01:913 CTIOS1-ctios Trace: >>CG:[agent.5000.48454]:eSetAgentStateConf(UniqObjID:agent.5000.48454 MsgID:eSetAgentStateConf TgtCILClntID:FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4)) 18:38:01:913 CTIOS1-ctios Trace: >>CG:[call.5000.46855842]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855842 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42122 RelDevID:42122 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855842) 18:38:01:913 CTIOS1-ctios Trace: <-SND[FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:eSetAgentStateConf 18:38:01:913 CTIOS1-ctios Trace: >>CG:[call.5000.46855842]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855842 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42122 MsgID:eCallClearedEvent DvrKey:call.5000.46855842) 18:38:01:913 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855842.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:01:913 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855842.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:01:913 CTIOS1-ctios Trace: >>CG:[call.5000.46855842]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855842 ConnDevIDTyp:0 ConnDevID:42122 MsgID:eCallEndEvent DvrKey:call.5000.46855842) 18:38:01:913 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855842.42122]:eCallClearedEvent,Msk(3f0000) 18:38:01:914 CTIOS1-ctios Trace: Removed CallConnection(42122.0). 18:38:01:914 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855842.42122]:eCallClearedEvent,Msk(3f0000) 18:38:01:914 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855842 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:01:914 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855842.42122]:eCallEndEvent 18:38:01:914 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:38:01:914 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855842.42122]:eCallEndEvent 18:38:01:914 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:01:914 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:01:914 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:914 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:914 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:914 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:915 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:915 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:915 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:915 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:01:915 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:01:915 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:01:915 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:01:926 CTIOS1-ctios Trace: [call.5000.154709960] Found CallConnection(21066.0) for device 21066. 18:38:01:927 CTIOS1-ctios Trace: [call.5000.154709960] Found CallConnection(21066.0) for device 21066. 18:38:01:942 CTIOS1-ctios Trace: >>CG:[call.5000.154709960]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709960 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21066 RelDevID:21066 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709960) 18:38:01:942 CTIOS1-ctios Trace: >>CG:[call.5000.154709960]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709960 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:04236154867 RelDevID:04236154867 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709960) 18:38:01:942 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709960.04236154867]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:01:942 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709960.21066]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:01:942 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709960.21066]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:01:942 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709960.04236154867]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:01:942 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709960.21066]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:01:942 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709960.21066]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:01:942 CTIOS1-ctios Trace: >>CG:[call.5000.154709960]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709960 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:04236154867 MsgID:eCallClearedEvent DvrKey:call.5000.154709960) 18:38:01:942 CTIOS1-ctios Trace: >>CG:[agent.5000.30481]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:621 SGID:6071 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9738 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21066 AGID:30481 AGInstr:21066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30481 AGAvailStatus:0) 18:38:01:942 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709960.04236154867]:eCallClearedEvent,Msk(3f0000) 18:38:01:942 CTIOS1-ctios Trace: [agent.5000.30481]: Current Wrapup Mode = 3 18:38:01:942 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709960.21066]:eCallClearedEvent,Msk(3f0000) 18:38:01:942 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709960.21066]:eCallClearedEvent,Msk(3f0000) 18:38:01:943 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30481]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:01:943 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30481]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:01:943 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30481]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:01:945 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eQueryAgentStatisticsConf(IID:32371728 PrphID:5000 AGExt:42122 AGID:48756 AGInstr:42122 UniqObjID:agent.5000.48756 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2586 LogdOnTimeTdy:9472 NotRdyTimeTdy:269 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:41 HdlCallsTlkTimeTdy:6409 HdlCallsTimeTdy:6551 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2058 LogdOnTimeSess:5814 NotRdyTimeSess:129 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:3499 HdlCallsTimeSess:3574 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:159 IntCallsTimeSess:58 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:159 IntCallsTimeTdy:58 HdlCallsAftCallTimeSess:75 HdlCallsAftCallTimeTdy:142 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prv 18:38:01:945 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eOnNewAgentStatisticsEvent 18:38:01:973 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10418 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42194 AGID:48400 AGInstr:42194 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48400 AGAvailStatus:1) 18:38:01:973 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:01:973 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:01:973 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eSetAgentStateConf(UniqObjID:agent.5000.48400 MsgID:eSetAgentStateConf TgtCILClntID:GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)) 18:38:01:973 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:973 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:973 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:973 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:974 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:974 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:974 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:01:974 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eSetAgentStateConf 18:38:02:001 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154709973.21055]:eSetCallDataRequest 18:38:02:032 CTIOS1-ctios Trace: [call.5000.198845382] Found CallConnection(21175.0) for device 21175. 18:38:02:032 CTIOS1-ctios Trace: [call.5000.198845382] Found CallConnection(21175.0) for device 21175. 18:38:02:042 CTIOS1-ctios Trace: >>CG:[call.5000.198845382]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845382 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21175 RelDevID:21175 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845382) 18:38:02:042 CTIOS1-ctios Trace: >>CG:[call.5000.198845382]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845382 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0412421733 RelDevID:0412421733 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845382) 18:38:02:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845382.0412421733]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:02:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845382.21175]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:02:042 CTIOS1-ctios Trace: >>CG:[call.5000.198845382]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845382 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0412421733 MsgID:eCallClearedEvent DvrKey:call.5000.198845382) 18:38:02:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845382.0412421733]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:02:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845382.21175]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:02:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845382.0412421733]:eCallClearedEvent,Msk(3f0000) 18:38:02:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845382.21175]:eCallClearedEvent,Msk(3f0000) 18:38:02:046 CTIOS1-ctios Trace: >>CG:[agent.5000.36380]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10974 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21175 AGID:36380 AGInstr:21175 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36380 AGAvailStatus:0) 18:38:02:047 CTIOS1-ctios Trace: [agent.5000.36380]: Current Wrapup Mode = 3 18:38:02:047 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36380]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:02:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420814]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420814 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41202 ConnDevID:41202 MsgID:eCallBeginEvent DvrKey:call.5000.2131420814) 18:38:02:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420814]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420814 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41202 CallngDevID:41202 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420814) 18:38:02:048 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420814 18:38:02:048 CTIOS1-ctios Trace: [call.5000.2131420814] CallConnection(41202.0) found DeviceID(41202) AgentID(). 18:38:02:048 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:02:048 CTIOS1-ctios Trace: Added CallConnection(41202.0). 18:38:02:048 CTIOS1-ctios Trace: [call.5000.2131420814]::CreateCallConnection(): CallConnection(41202.0) created successfully. 18:38:02:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420814.41202]:eCallBeginEvent,Msk(bf0002) 18:38:02:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420814.41202]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:02:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420814]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420814 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420814 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41202 NewConnDevID:41202 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420814) 18:38:02:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420814]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420814 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41202 CallngDevID:41202 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420814) 18:38:02:049 CTIOS1-ctios Trace: [call.5000.2131420814] Found CallConnection(41202.0) for device 41202. 18:38:02:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420814.41202]:eCallDataUpdateEvent,Msk(bf0002) 18:38:02:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420814.41202]:eCallOriginatedEvent,Msk(bf0002) 18:38:02:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420814]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420814 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420814 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41202 NewConnDevID:41202 RCallKeyDay:151314 RCallKeyCID:207290 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420814 ICMEntUniqID:icm.151314.207290 RCallKeySeq#:1) 18:38:02:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420814]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420814 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41202 AlrtgDevID: CallngDevID:41202 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420814 Trnk#:0 TrnkGrp#:0) 18:38:02:062 CTIOS1-ctios Trace: [call.5000.2131420814] Found CallConnection(41202.0) for device 41202. 18:38:02:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420814]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420814 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41202 AlrtgDevID:51023 CallngDevID:41202 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420814 Trnk#:0 TrnkGrp#:0) 18:38:02:062 CTIOS1-ctios Trace: [call.5000.2131420814] Found CallConnection(41202.0) for device 41202. 18:38:02:062 CTIOS1-ctios Trace: [call.5000.2131420814]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:02:062 CTIOS1-ctios Trace: [call.5000.2131420814] CallConnection(41202.0) found DeviceID(51023) AgentID(33632). 18:38:02:062 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:02:062 CTIOS1-ctios Trace: Added CallConnection(41202.0). 18:38:02:062 CTIOS1-ctios Trace: [call.5000.2131420814]::CreateCallConnection(): CallConnection(41202.0) created successfully. 18:38:02:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420814.41202]:eCallDataUpdateEvent,Msk(bf0002) 18:38:02:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420814]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420814 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420814 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41202 NewConnDevID:41202 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420814 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105081))) 18:38:02:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420814.41202]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:02:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420814.51023]:eCallBeginEvent 18:38:02:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420814.41202]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:02:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420814.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:02:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420814]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420814 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41202 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420814 Trnk#:0 TrnkGrp#:0) 18:38:02:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420814.41202]:eCallDataUpdateEvent,Msk(bf0002) 18:38:02:063 CTIOS1-ctios Trace: [call.5000.2131420814] Found CallConnection(41202.0). 18:38:02:063 CTIOS1-ctios Trace: [call.5000.2131420814] Found CallConnection(41202.0). 18:38:02:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420814.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:02:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420814.41202]:eCallEstablishedEvent,Msk(bf01a6) 18:38:02:063 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:02:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420814.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:02:063 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:02:063 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:02:063 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:02:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420814]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420814 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420814) 18:38:02:064 CTIOS1-ctios Trace: [call.5000.2131420814] Found CallConnection(51023.0). 18:38:02:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420814.41202]: eCallHeldEvent,Msk(bf0126) 18:38:02:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420814.51023]: eCallHeldEvent,Msk(bf000a) 18:38:02:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420815]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420815 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41203 ConnDevID:41203 MsgID:eCallBeginEvent DvrKey:call.5000.2131420815) 18:38:02:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420815]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420815 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41203 CallngDevID:41203 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420815) 18:38:02:065 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420815 18:38:02:065 CTIOS1-ctios Trace: [call.5000.2131420815] CallConnection(41203.0) found DeviceID(41203) AgentID(). 18:38:02:065 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:02:065 CTIOS1-ctios Trace: Added CallConnection(41203.0). 18:38:02:065 CTIOS1-ctios Trace: [call.5000.2131420815]::CreateCallConnection(): CallConnection(41203.0) created successfully. 18:38:02:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420815.41203]:eCallBeginEvent,Msk(bf0002) 18:38:02:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420815.41203]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:02:065 CTIOS1-ctios Trace: >>CG:[call.5000.2131420815]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420815 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420815 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41203 NewConnDevID:41203 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420815) 18:38:02:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420815.41203]:eCallDataUpdateEvent,Msk(bf0002) 18:38:02:065 CTIOS1-ctios Trace: >>CG:[call.5000.2131420815]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420815 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41203 CallngDevID:41203 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420815) 18:38:02:065 CTIOS1-ctios Trace: [call.5000.2131420815] Found CallConnection(41203.0) for device 41203. 18:38:02:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420815.41203]:eCallOriginatedEvent,Msk(bf0002) 18:38:02:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420815]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420815 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420815 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41203 NewConnDevID:41203 RCallKeyDay:151314 RCallKeyCID:207291 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420815 ICMEntUniqID:icm.151314.207291 RCallKeySeq#:1) 18:38:02:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420815]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420815 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41203 AlrtgDevID: CallngDevID:41203 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420815 Trnk#:0 TrnkGrp#:0) 18:38:02:066 CTIOS1-ctios Trace: [call.5000.2131420815] Found CallConnection(41203.0) for device 41203. 18:38:02:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420815]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420815 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41203 AlrtgDevID:51044 CallngDevID:41203 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420815 Trnk#:0 TrnkGrp#:0) 18:38:02:066 CTIOS1-ctios Trace: [call.5000.2131420815] Found CallConnection(41203.0) for device 41203. 18:38:02:066 CTIOS1-ctios Trace: [call.5000.2131420815]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:02:066 CTIOS1-ctios Trace: [call.5000.2131420815] CallConnection(41203.0) found DeviceID(51044) AgentID(05230). 18:38:02:066 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:02:066 CTIOS1-ctios Trace: Added CallConnection(41203.0). 18:38:02:066 CTIOS1-ctios Trace: [call.5000.2131420815]::CreateCallConnection(): CallConnection(41203.0) created successfully. 18:38:02:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420815.41203]:eCallDataUpdateEvent,Msk(bf0002) 18:38:02:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420815.41203]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:02:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420815.51044]:eCallBeginEvent 18:38:02:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420815]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420815 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420815 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41203 NewConnDevID:41203 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420815 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105081))) 18:38:02:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420815.41203]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:02:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420815.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:02:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420815.41203]:eCallDataUpdateEvent,Msk(bf0002) 18:38:02:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420815.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:02:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420815]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420815 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41203 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420815 Trnk#:0 TrnkGrp#:0) 18:38:02:067 CTIOS1-ctios Trace: [call.5000.2131420815] Found CallConnection(41203.0). 18:38:02:067 CTIOS1-ctios Trace: [call.5000.2131420815] Found CallConnection(41203.0). 18:38:02:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420815.41203]:eCallEstablishedEvent,Msk(bf01a6) 18:38:02:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420815.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:02:070 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:02:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:02:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:02:071 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:02:076 CTIOS1-ctios Trace: >>CG:[call.5000.2131420815]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420815 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420815) 18:38:02:076 CTIOS1-ctios Trace: [call.5000.2131420815] Found CallConnection(51044.0). 18:38:02:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420815.41203]: eCallHeldEvent,Msk(bf0126) 18:38:02:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420815.51044]: eCallHeldEvent,Msk(bf000a) 18:38:02:076 CTIOS1-ctios Trace: >>CG:[call.5000.154709976]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709976 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21034 RelDevID:21034 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709976) 18:38:02:076 CTIOS1-ctios Trace: >>CG:[call.5000.154709976]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709976 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21034 MsgID:eCallClearedEvent DvrKey:call.5000.154709976) 18:38:02:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709976.21034]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:02:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709976.21034]:eCallClearedEvent,Msk(3f0000) 18:38:02:089 CTIOS1-ctios Trace: >>CG:[call.5000.154709976]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709976 ConnDevIDTyp:0 ConnDevID:21034 MsgID:eCallEndEvent DvrKey:call.5000.154709976) 18:38:02:090 CTIOS1-ctios Trace: Removed CallConnection(21034.0). 18:38:02:090 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709976 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:02:090 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709976.21034]:eCallEndEvent 18:38:02:090 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:1) 18:38:02:090 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:02:090 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:091 CTIOS1-ctios Trace: >>CG:[call.5000.154709973]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709973 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709973 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0825524409 NewConnDevID:0825524409 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709973 ecc:(...)) 18:38:02:091 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709973.0825524409]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:02:091 CTIOS1-ctios Trace: >>CG:[call.5000.154709973.21055]:eSetCallDataConf(UniqObjID:call.5000.154709973.21055 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:02:091 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709973.21055]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:02:091 CTIOS1-ctios Trace: <-SND[ITSD-South-3172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709973.21055]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:02:104 CTIOS1-ctios Trace: ->RCV[FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4) a=48454][agent.5000.48454]:eSetAgentStateRequest(eAvailable) 18:38:02:106 CTIOS1-ctios Trace: >>CG:[call.5000.154709960]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709960 ConnDevIDTyp:1 ConnDevID:04236154867 MsgID:eCallEndEvent DvrKey:call.5000.154709960) 18:38:02:106 CTIOS1-ctios Trace: Removed CallConnection(04236154867.1). 18:38:02:106 CTIOS1-ctios Trace: Removed CallConnection(21066.0). 18:38:02:106 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709960 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:02:106 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709960.04236154867]:eCallEndEvent 18:38:02:106 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709960.21066]:eCallEndEvent 18:38:02:106 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709960.21066]:eCallEndEvent 18:38:02:106 CTIOS1-ctios Trace: >>CG:[agent.5000.30481]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9738 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21066 AGID:30481 AGInstr:21066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30481 AGAvailStatus:0) 18:38:02:106 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30481]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:02:107 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30481]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:02:107 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30481]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:107 CTIOS1-ctios Trace: >>CG:[agent.5000.30481]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9738 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21066 AGID:30481 AGInstr:21066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30481 AGAvailStatus:1) 18:38:02:107 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30481]:eAgentStateEvent(eTalking),Msk(0) 18:38:02:107 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30481]:eAgentStateEvent(eTalking),Msk(0) 18:38:02:107 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30481]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:02:107 CTIOS1-ctios Trace: >>CG:[call.5000.154709978]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154709978 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:21066 ConnDevID:21066 MsgID:eCallBeginEvent DvrKey:call.5000.154709978 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105081))) 18:38:02:107 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154709978 18:38:02:107 CTIOS1-ctios Trace: >>CG:[call.5000.154709978]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709978 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:21066 CallngDevID:21066 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.154709978) 18:38:02:107 CTIOS1-ctios Trace: [call.5000.154709978] CallConnection(21066.0) found DeviceID(21066) AgentID(30481). 18:38:02:108 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:02:108 CTIOS1-ctios Trace: Added CallConnection(21066.0). 18:38:02:108 CTIOS1-ctios Trace: [call.5000.154709978]::CreateCallConnection(): CallConnection(21066.0) created successfully. 18:38:02:108 CTIOS1-ctios Trace: >>CG:[agent.5000.30481]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9738 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21066 AGID:30481 AGInstr:21066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30481 AGAvailStatus:0) 18:38:02:108 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709978.21066]:eCallBeginEvent,Msk(bf0002) 18:38:02:108 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709978.21066]:eCallBeginEvent,Msk(bf0002) 18:38:02:108 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709978.21066]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:02:108 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709978.21066]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:02:108 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30481]:eAgentStateEvent(eTalking),Msk(0) 18:38:02:108 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30481]:eAgentStateEvent(eTalking),Msk(0) 18:38:02:108 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30481]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:02:120 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eQueryAgentStatisticsConf(IID:32371730 PrphID:5000 AGExt:21034 AGID:6601 AGInstr:21034 UniqObjID:agent.5000.6601 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2013 LogdOnTimeTdy:23710 NotRdyTimeTdy:2499 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:134 HdlCallsTlkTimeTdy:17154 HdlCallsTimeTdy:19007 IncCallsHldTdy:9 IncCallsHldTimeTdy:606 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1100 LogdOnTimeSess:11043 NotRdyTimeSess:429 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:58 HdlCallsTlkTimeSess:8448 HdlCallsTimeSess:9396 IncCallsHldSess:6 IncCallsHldTimeSess:425 IntCallsSess:79 IntCallsTimeSess:77 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:132 IntCallsTimeTdy:113 HdlCallsAftCallTimeSess:523 HdlCallsAftCallTimeTdy:1247 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeS 18:38:02:124 CTIOS1-ctios Trace: >>CG:[call.5000.2131420814]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420814 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420814 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41202 NewConnDevID:41202 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420814 ecc:(...)) 18:38:02:124 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420814.41202]:eCallDataUpdateEvent,Msk(bf0126) 18:38:02:124 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420814.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:02:127 CTIOS1-ctios Trace: >>CG:[call.5000.2131420815]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420815 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420815 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41203 NewConnDevID:41203 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420815 ecc:(...)) 18:38:02:128 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420815.41203]:eCallDataUpdateEvent,Msk(bf0126) 18:38:02:128 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420815.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:02:138 CTIOS1-ctios Trace: >>CG:[agent.5000.30481]:eQueryAgentStatisticsConf(IID:32371732 PrphID:5000 AGExt:21066 AGID:30481 AGInstr:21066 UniqObjID:agent.5000.30481 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1408 LogdOnTimeTdy:7602 NotRdyTimeTdy:75 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:43 HdlCallsTlkTimeTdy:5890 HdlCallsTimeTdy:6066 IncCallsHldTdy:4 IncCallsHldTimeTdy:143 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1049 LogdOnTimeSess:5836 NotRdyTimeSess:69 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:35 HdlCallsTlkTimeSess:4508 HdlCallsTimeSess:4674 IncCallsHldSess:4 IncCallsHldTimeSess:143 IntCallsSess:34 IntCallsTimeSess:14 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:45 IntCallsTimeTdy:19 HdlCallsAftCallTimeSess:23 HdlCallsAftCallTimeTdy:33 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prvw 18:38:02:138 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30481]:eOnNewAgentStatisticsEvent 18:38:02:158 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eNotReady) 18:38:02:164 CTIOS1-ctios Trace: >>CG:[agent.5000.48454]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10518 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42056 AGID:48454 AGInstr:42056 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48454 AGAvailStatus:1) 18:38:02:164 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:02:164 CTIOS1-ctios Trace: <-SND[FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:02:164 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:164 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:164 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:164 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:164 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:164 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:164 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:165 CTIOS1-ctios Trace: >>CG:[agent.5000.48454]:eSetAgentStateConf(UniqObjID:agent.5000.48454 MsgID:eSetAgentStateConf TgtCILClntID:FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4)) 18:38:02:165 CTIOS1-ctios Trace: <-SND[FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:eSetAgentStateConf 18:38:02:169 CTIOS1-ctios Trace: ->RCV[BT13-205-D475-5088-dotNET_Sess(31914638)_EvtThd(4) a=48830][call.5000.46855125.42216]:eSetCallDataRequest 18:38:02:169 CTIOS1-ctios Trace: [call.5000.46855125.42216] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:02:169 CTIOS1-ctios Trace: <-SND[BT13-205-D475-5088-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855125.42216]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:02:173 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:634 SVCID:6086 SG#:635 SGID:6079 SGPri:0 MonID:0 NumNamVars:9 NumNamArrs:4 MRDID:1 AGInstr:21251 ANI:418849433 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207128 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207128 RCallKeySeq#:1 CallTypIDTag:5112 PreCallIIDTag:7990700) 18:38:02:203 CTIOS1-ctios Trace: >>CG:[agent.5000.9503]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:6243 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21251 AGID:9503 AGInstr:21251 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9503 AGAvailStatus:0) 18:38:02:204 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9503]:eAgentStateEvent(eReserved),Msk(0) 18:38:02:204 CTIOS1-ctios Trace: [call.5000.198845450] Found CallConnection(21153.0) for device 21153. 18:38:02:204 CTIOS1-ctios Trace: [call.5000.198845450] Found CallConnection(21153.0) for device 21153. 18:38:02:206 CTIOS1-ctios Trace: >>CG:[call.5000.198845450]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845450 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21153 RelDevID:21153 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845450) 18:38:02:206 CTIOS1-ctios Trace: >>CG:[call.5000.198845450]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845450 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03009319010 RelDevID:03009319010 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845450) 18:38:02:206 CTIOS1-ctios Trace: >>CG:[call.5000.198845450]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845450 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03009319010 MsgID:eCallClearedEvent DvrKey:call.5000.198845450) 18:38:02:206 CTIOS1-ctios Trace: >>CG:[agent.5000.36226]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:501 SGID:5044 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9947 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21153 AGID:36226 AGInstr:21153 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36226 AGAvailStatus:0) 18:38:02:206 CTIOS1-ctios Trace: [agent.5000.36226]: Current Wrapup Mode = 3 18:38:02:206 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845450.03009319010]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:02:206 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845450.21153]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:02:206 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845450.03009319010]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:02:206 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845450.21153]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:02:206 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845450.03009319010]:eCallClearedEvent,Msk(3f0000) 18:38:02:206 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845450.21153]:eCallClearedEvent,Msk(3f0000) 18:38:02:207 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36226]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:02:207 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36226]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:02:229 CTIOS1-ctios Trace: >>CG:[call.5000.46855125]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855125 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855125 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03339165014 CallWrpupData:PSTN_1218_BillingIssues ,206 NewConnDevID:42216 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855125 ecc:(...)) 18:38:02:230 CTIOS1-ctios Trace: >>CG:[call.5000.46855125.42216]:eSetCallDataConf(UniqObjID:call.5000.46855125.42216 MsgID:eSetCallDataConf TgtCILClntID:BT13-205-D475-5088-dotNET_Sess(31914638)_EvtThd(4)) 18:38:02:230 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855125.03339165014]:eCallDataUpdateEvent 18:38:02:230 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855125.42216]:eCallDataUpdateEvent 18:38:02:230 CTIOS1-ctios Trace: <-SND[BT13-205-D475-5088-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855125.42216]:eCallDataUpdateEvent 18:38:02:265 CTIOS1-ctios Trace: >>CG:[call.5000.154709979]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709979 CallTyp:2 ConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 ANI:418849433 DNIS:21251 Dialed#:45433 ConnDevID:418849433 RCallKeyDay:151314 RCallKeyCID:207128 MsgID:eCallBeginEvent DvrKey:call.5000.154709979 ecc:(...) ICMEntUniqID:icm.151314.207128 RCallKeySeq#:2) 18:38:02:265 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154709979 18:38:02:265 CTIOS1-ctios Trace: >>CG:[call.5000.154709979]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709979 ConnDevIDTyp:1 SVC#:634 SVCID:6086 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:418849433 AlrtgDevID:(null) CallngDevID:418849433 CalldDevID:21251 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709979 Trnk#:0 TrnkGrp#:0) 18:38:02:265 CTIOS1-ctios Trace: [call.5000.154709979]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 418849433. 18:38:02:265 CTIOS1-ctios Trace: CallConnection(418849433.1) created AgentObject (Device) for DeviceID(418849433). 18:38:02:265 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:02:265 CTIOS1-ctios Trace: Added CallConnection(418849433.1). 18:38:02:265 CTIOS1-ctios Trace: [call.5000.154709979]::CreateCallConnection(): CallConnection(418849433.1) created successfully. 18:38:02:265 CTIOS1-ctios Trace: >>CG:[call.5000.154709979]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709979 ConnDevIDTyp:1 SVC#:634 SVCID:6086 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:635 SGID:6079 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:418849433 AlrtgDevID:21251 CallngDevID:418849433 CalldDevID:21251 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709979 Trnk#:0 TrnkGrp#:0) 18:38:02:265 CTIOS1-ctios Trace: [call.5000.154709979] Found CallConnection(418849433.1) for device 418849433. 18:38:02:265 CTIOS1-ctios Trace: [call.5000.154709979]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21251. 18:38:02:265 CTIOS1-ctios Trace: [call.5000.154709979] CallConnection(418849433.1) found DeviceID(21251) AgentID(9503). 18:38:02:265 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:02:265 CTIOS1-ctios Trace: Added CallConnection(418849433.1). 18:38:02:265 CTIOS1-ctios Trace: [call.5000.154709979]::CreateCallConnection(): CallConnection(418849433.1) created successfully. 18:38:02:266 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709979.418849433]:eCallBeginEvent 18:38:02:266 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709979.418849433]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:02:266 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709979.21251]:eCallBeginEvent 18:38:02:266 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709979.418849433]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:02:266 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709979.21251]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:02:270 CTIOS1-ctios Trace: ->RCV[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4) a=48400][agent.5000.48400]:eSetAgentStateRequest(eNotReady) 18:38:02:292 CTIOS1-ctios Trace: >>CG:[call.5000.154709978]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709978 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21066 RelDevID:21066 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709978) 18:38:02:292 CTIOS1-ctios Trace: >>CG:[call.5000.154709978]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709978 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21066 MsgID:eCallClearedEvent DvrKey:call.5000.154709978) 18:38:02:293 CTIOS1-ctios Trace: >>CG:[call.5000.154709978]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709978 ConnDevIDTyp:0 ConnDevID:21066 MsgID:eCallEndEvent DvrKey:call.5000.154709978) 18:38:02:293 CTIOS1-ctios Trace: Removed CallConnection(21066.0). 18:38:02:293 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709978 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:02:293 CTIOS1-ctios Trace: >>CG:[agent.5000.30481]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9738 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21066 AGID:30481 AGInstr:21066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30481 AGAvailStatus:1) 18:38:02:293 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709978.21066]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:02:293 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709978.21066]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:02:293 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709978.21066]:eCallClearedEvent,Msk(3f0000) 18:38:02:293 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709978.21066]:eCallClearedEvent,Msk(3f0000) 18:38:02:293 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709978.21066]:eCallEndEvent 18:38:02:293 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709978.21066]:eCallEndEvent 18:38:02:293 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30481]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:02:293 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30481]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:02:293 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30481]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:307 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:0) 18:38:02:308 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:02:308 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:02:308 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:308 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:308 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:308 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:308 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:308 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:308 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:308 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:38:02:309 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:38:02:323 CTIOS1-ctios Trace: >>CG:[agent.5000.30481]:eQueryAgentStatisticsConf(IID:32371736 PrphID:5000 AGExt:21066 AGID:30481 AGInstr:21066 UniqObjID:agent.5000.30481 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1408 LogdOnTimeTdy:7602 NotRdyTimeTdy:75 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:43 HdlCallsTlkTimeTdy:5890 HdlCallsTimeTdy:6066 IncCallsHldTdy:4 IncCallsHldTimeTdy:143 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1049 LogdOnTimeSess:5836 NotRdyTimeSess:69 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:35 HdlCallsTlkTimeSess:4508 HdlCallsTimeSess:4674 IncCallsHldSess:4 IncCallsHldTimeSess:143 IntCallsSess:35 IntCallsTimeSess:14 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:46 IntCallsTimeTdy:19 HdlCallsAftCallTimeSess:23 HdlCallsAftCallTimeTdy:33 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prvw 18:38:02:323 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30481]:eOnNewAgentStatisticsEvent 18:38:02:372 CTIOS1-ctios Trace: >>CG:[agent.5000.36326]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10483 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21008 AGID:36326 AGInstr:21008 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36326 AGAvailStatus:0) 18:38:02:373 CTIOS1-ctios Trace: >>CG:[call.5000.154709974]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154709974 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709974 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3006847434 NewConnDevID:3006847434 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709974 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105081))) 18:38:02:373 CTIOS1-ctios Trace: >>CG:[call.5000.154709974]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709974 ConnDevIDTyp:0 SVC#:402 SVCID:5028 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:502 SGID:5037 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21008 CallngDevID:3006847434 CalldDevID:21008 LstRedirDevID:(null) AnsDevID:21008 MsgID:eCallEstablishedEvent DvrKey:call.5000.154709974 Trnk#:0 TrnkGrp#:0) 18:38:02:373 CTIOS1-ctios Trace: [call.5000.154709974] Found CallConnection(3006847434.1). 18:38:02:373 CTIOS1-ctios Trace: [call.5000.154709974] Found CallConnection(3006847434.1). 18:38:02:373 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36326]:eAgentStateEvent(eTalking),Msk(0) 18:38:02:373 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36326]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:02:373 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709974.3006847434]:eCallDataUpdateEvent,Msk(bf0002) 18:38:02:373 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709974.21008]:eCallDataUpdateEvent,Msk(3f0001) 18:38:02:373 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709974.3006847434]:eCallEstablishedEvent,Msk(bf01a6) 18:38:02:374 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709974.21008]:eCallEstablishedEvent,Msk(bf01a6) 18:38:02:380 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:02:380 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:02:380 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:418 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10418 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42194 AGID:48400 AGInstr:42194 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48400 AGAvailStatus:0) 18:38:02:418 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:02:418 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:02:418 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:418 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:418 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:418 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:418 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:418 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:418 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eSetAgentStateConf(UniqObjID:agent.5000.48400 MsgID:eSetAgentStateConf TgtCILClntID:GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)) 18:38:02:419 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:419 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eSetAgentStateConf 18:38:02:438 CTIOS1-ctios Trace: >>CG:[call.5000.2131420814]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420814 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420814) 18:38:02:439 CTIOS1-ctios Trace: >>CG:[call.5000.2131420814]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420814 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41202 RelDevID:41202 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420814) 18:38:02:439 CTIOS1-ctios Trace: >>CG:[call.5000.2131420814]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420814 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41202 MsgID:eCallClearedEvent DvrKey:call.5000.2131420814) 18:38:02:439 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420814.41202]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:02:439 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420814.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:02:439 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420814.41202]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:02:439 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420814.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:02:439 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420814.41202]:eCallClearedEvent,Msk(3f0000) 18:38:02:439 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420814.51023]:eCallClearedEvent,Msk(3f0000) 18:38:02:441 CTIOS1-ctios Trace: >>CG:[call.5000.2131420814]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420814 ConnDevIDTyp:0 ConnDevID:41202 MsgID:eCallEndEvent DvrKey:call.5000.2131420814) 18:38:02:441 CTIOS1-ctios Trace: Removed CallConnection(41202.0). 18:38:02:441 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:02:441 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420814 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:02:441 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:02:441 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420814.41202]:eCallEndEvent 18:38:02:441 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420814.51023]:eCallEndEvent 18:38:02:441 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:02:441 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:441 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:472 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32371737 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5936 LogdOnTimeTdy:9321 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5937 LogdOnTimeSess:9321 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:02:475 CTIOS1-ctios Trace: >>CG:[call.5000.2131420815]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420815 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420815) 18:38:02:475 CTIOS1-ctios Trace: >>CG:[call.5000.2131420815]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420815 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41203 RelDevID:41203 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420815) 18:38:02:476 CTIOS1-ctios Trace: >>CG:[call.5000.2131420815]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420815 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41203 MsgID:eCallClearedEvent DvrKey:call.5000.2131420815) 18:38:02:476 CTIOS1-ctios Trace: >>CG:[call.5000.2131420815]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420815 ConnDevIDTyp:0 ConnDevID:41203 MsgID:eCallEndEvent DvrKey:call.5000.2131420815) 18:38:02:476 CTIOS1-ctios Trace: Removed CallConnection(41203.0). 18:38:02:476 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:02:476 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420815 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:02:476 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:02:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420815.41203]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:02:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420815.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:02:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420815.41203]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:02:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420815.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:02:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420815.41203]:eCallClearedEvent,Msk(3f0000) 18:38:02:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420815.51044]:eCallClearedEvent,Msk(3f0000) 18:38:02:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420815.41203]:eCallEndEvent 18:38:02:477 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420815.51044]:eCallEndEvent 18:38:02:477 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:02:477 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:477 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:507 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32371738 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5103 LogdOnTimeTdy:9416 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:279 LogdOnTimeSess:670 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:02:514 CTIOS1-ctios Trace: >>CG:[agent.5000.9530]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:510 SGID:5423 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8991 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21140 AGID:9530 AGInstr:21140 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9530 AGAvailStatus:0) 18:38:02:514 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9530]:eAgentStateEvent(eTalking),Msk(0) 18:38:02:514 CTIOS1-ctios Trace: <-SND[FD5-237-8F4B-6956-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9530]:eAgentStateEvent(eTalking),Msk(0) 18:38:02:514 CTIOS1-ctios Trace: >>CG:[call.5000.198845404]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845404 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:21140 RetrvDevID:21140 MsgID:eCallRetrievedEvent DvrKey:call.5000.198845404) 18:38:02:514 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9530]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:02:514 CTIOS1-ctios Trace: [call.5000.198845404] Found CallConnection(21140.0). 18:38:02:514 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845404.3463888188]:eCallRetrievedEvent,Msk(bf01a6) 18:38:02:514 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845404.21140]:eCallRetrievedEvent,Msk(bf01a6) 18:38:02:514 CTIOS1-ctios Trace: <-SND[FD5-237-8F4B-6956-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845404.21140]:eCallRetrievedEvent,Msk(bf01a6) 18:38:02:562 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eNotReady) 18:38:02:574 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eAvailable) 18:38:02:579 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:207 SVCID:5018 SG#:307 SGID:5019 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42173 ANI:0932506166 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206964 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206964 RCallKeySeq#:1 CallTypIDTag:5007 PreCallIIDTag:7990443) 18:38:02:582 CTIOS1-ctios Trace: >>CG:[call.5000.46855605]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855605 ConnDevIDTyp:0 ConnDevID:42041 MsgID:eCallEndEvent DvrKey:call.5000.46855605) 18:38:02:582 CTIOS1-ctios Trace: Removed CallConnection(0523006666.1). 18:38:02:582 CTIOS1-ctios Trace: Removed CallConnection(42041.0). 18:38:02:582 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855605 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:02:582 CTIOS1-ctios Trace: >>CG:[agent.5000.3880]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6609 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42041 AGID:3880 AGInstr:42041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3880 AGAvailStatus:1) 18:38:02:582 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855605.0523006666]:eCallEndEvent 18:38:02:582 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855605.42041]:eCallEndEvent 18:38:02:582 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:02:582 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:582 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:582 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:582 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:583 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:583 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:583 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:609 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:02:609 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:02:609 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:610 CTIOS1-ctios Trace: >>CG:[agent.5000.42558]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9500 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42173 AGID:42558 AGInstr:42173 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42558 AGAvailStatus:0) 18:38:02:610 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:eAgentStateEvent(eReserved),Msk(0) 18:38:02:610 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:02:610 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:02:610 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:02:610 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:02:610 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:02:611 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:02:611 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:02:613 CTIOS1-ctios Trace: >>CG:[agent.5000.3880]:eQueryAgentStatisticsConf(IID:32371741 PrphID:5000 AGExt:42041 AGID:3880 AGInstr:42041 UniqObjID:agent.5000.3880 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:3180 LogdOnTimeTdy:5911 NotRdyTimeTdy:420 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:13 HdlCallsTlkTimeTdy:2247 HdlCallsTimeTdy:2294 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:3180 LogdOnTimeSess:5911 NotRdyTimeSess:420 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:13 HdlCallsTlkTimeSess:2247 HdlCallsTimeSess:2294 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:21 IntCallsTimeSess:8 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:21 IntCallsTimeTdy:8 HdlCallsAftCallTimeSess:47 HdlCallsAftCallTimeTdy:47 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTi 18:38:02:628 CTIOS1-ctios Trace: >>CG:[agent.5000.30614]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:608 SGID:6056 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10456 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51099 AGID:30614 AGInstr:51099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30614 AGAvailStatus:0) 18:38:02:628 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30614]:eAgentStateEvent(eTalking),Msk(0) 18:38:02:628 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][agent.5000.30614]:eAgentStateEvent(eTalking),Msk(0) 18:38:02:628 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30614]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:02:628 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30614]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:02:628 CTIOS1-ctios Trace: >>CG:[call.5000.46855841]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855841 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855841 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0572700090 NewConnDevID:0572700090 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855841 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105082))) 18:38:02:629 CTIOS1-ctios Trace: >>CG:[call.5000.46855841]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855841 ConnDevIDTyp:0 SVC#:609 SVCID:6103 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:608 SGID:6056 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51099 CallngDevID:0572700090 CalldDevID:51099 LstRedirDevID:(null) AnsDevID:51099 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855841 Trnk#:0 TrnkGrp#:0) 18:38:02:629 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855841.0572700090]:eCallDataUpdateEvent,Msk(bf0002) 18:38:02:629 CTIOS1-ctios Trace: [call.5000.46855841] Found CallConnection(0572700090.1). 18:38:02:629 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855841.51099]:eCallDataUpdateEvent,Msk(3f0001) 18:38:02:629 CTIOS1-ctios Trace: [call.5000.46855841] Found CallConnection(0572700090.1). 18:38:02:629 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][call.5000.46855841.51099]:eCallDataUpdateEvent,Msk(3f0001) 18:38:02:629 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855841.0572700090]:eCallEstablishedEvent,Msk(bf01a6) 18:38:02:629 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855841.51099]:eCallEstablishedEvent,Msk(bf01a6) 18:38:02:629 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][call.5000.46855841.51099]:eCallEstablishedEvent,Msk(bf01a6) 18:38:02:635 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:1) 18:38:02:635 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:02:635 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:02:635 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:635 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:635 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:635 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:635 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:38:02:635 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:636 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:636 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:636 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:38:02:653 CTIOS1-ctios Trace: >>CG:[call.5000.46855843]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855843 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0932506166 DNIS:42173 Dialed#:45233 ConnDevID:0932506166 RCallKeyDay:151314 RCallKeyCID:206964 MsgID:eCallBeginEvent DvrKey:call.5000.46855843 ecc:(...) ICMEntUniqID:icm.151314.206964 RCallKeySeq#:2) 18:38:02:653 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855843 18:38:02:653 CTIOS1-ctios Trace: >>CG:[call.5000.46855843]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855843 ConnDevIDTyp:1 SVC#:207 SVCID:5018 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0932506166 AlrtgDevID:(null) CallngDevID:0932506166 CalldDevID:42173 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855843 Trnk#:0 TrnkGrp#:0) 18:38:02:653 CTIOS1-ctios Trace: [call.5000.46855843]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0932506166. 18:38:02:653 CTIOS1-ctios Trace: CallConnection(0932506166.1) created AgentObject (Device) for DeviceID(0932506166). 18:38:02:653 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:02:653 CTIOS1-ctios Trace: Added CallConnection(0932506166.1). 18:38:02:653 CTIOS1-ctios Trace: [call.5000.46855843]::CreateCallConnection(): CallConnection(0932506166.1) created successfully. 18:38:02:653 CTIOS1-ctios Trace: >>CG:[call.5000.46855843]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855843 ConnDevIDTyp:1 SVC#:207 SVCID:5018 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:307 SGID:5019 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0932506166 AlrtgDevID:42173 CallngDevID:0932506166 CalldDevID:42173 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855843 Trnk#:0 TrnkGrp#:0) 18:38:02:654 CTIOS1-ctios Trace: [call.5000.46855843] Found CallConnection(0932506166.1) for device 0932506166. 18:38:02:654 CTIOS1-ctios Trace: [call.5000.46855843]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42173. 18:38:02:654 CTIOS1-ctios Trace: [call.5000.46855843] CallConnection(0932506166.1) found DeviceID(42173) AgentID(42558). 18:38:02:654 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:02:654 CTIOS1-ctios Trace: Added CallConnection(0932506166.1). 18:38:02:654 CTIOS1-ctios Trace: [call.5000.46855843]::CreateCallConnection(): CallConnection(0932506166.1) created successfully. 18:38:02:654 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855843.0932506166]:eCallBeginEvent 18:38:02:654 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855843.0932506166]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:02:654 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855843.42173]:eCallBeginEvent 18:38:02:654 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855843.0932506166]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:02:654 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855843.42173]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:02:677 CTIOS1-ctios Trace: ->RCV[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4) a=48400][agent.5000.48400]:eSetAgentStateRequest(eAvailable) 18:38:02:698 CTIOS1-ctios Trace: [call.5000.198845404] Found CallConnection(21140.0) for device 21140. 18:38:02:702 CTIOS1-ctios Trace: [call.5000.198845404] Found CallConnection(21140.0) for device 21140. 18:38:02:713 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:0) 18:38:02:713 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:02:713 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:02:713 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:713 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:714 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:714 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:714 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:714 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:714 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:728 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:38:02:729 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:38:02:736 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10418 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42194 AGID:48400 AGInstr:42194 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48400 AGAvailStatus:1) 18:38:02:736 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:02:736 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:02:736 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:737 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:737 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:737 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:737 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:737 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:737 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:737 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eSetAgentStateConf(UniqObjID:agent.5000.48400 MsgID:eSetAgentStateConf TgtCILClntID:GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)) 18:38:02:737 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eSetAgentStateConf 18:38:02:776 CTIOS1-ctios Trace: ->RCV[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4) a=48324][agent.5000.48324]:eSetAgentStateRequest(eAvailable) 18:38:02:829 CTIOS1-ctios Trace: >>CG:[agent.5000.6599]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:2302 SGState:2 SessID:0 MRDID:1 ICMAGID:8965 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21037 AGID:6599 AGInstr:21037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6599 AGAvailStatus:0) 18:38:02:829 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6599]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:02:829 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6599]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:830 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845404.21140]:eSetCallDataRequest 18:38:02:833 CTIOS1-ctios Trace: [call.5000.154709788] Found CallConnection(21196.0) for device 21196. 18:38:02:833 CTIOS1-ctios Trace: [call.5000.154709788] Found CallConnection(21196.0) for device 21196. 18:38:02:837 CTIOS1-ctios Trace: >>CG:[call.5000.46855598]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855598 ConnDevIDTyp:0 ConnDevID:42525 MsgID:eCallEndEvent DvrKey:call.5000.46855598) 18:38:02:837 CTIOS1-ctios Trace: Removed CallConnection(3324588449.1). 18:38:02:837 CTIOS1-ctios Trace: Removed CallConnection(42525.0). 18:38:02:837 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855598 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:02:837 CTIOS1-ctios Trace: >>CG:[agent.5000.48324]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10329 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42525 AGID:48324 AGInstr:42525 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48324 AGAvailStatus:1) 18:38:02:838 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855598.3324588449]:eCallEndEvent 18:38:02:838 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855598.42525]:eCallEndEvent 18:38:02:838 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855598.42525]:eCallEndEvent 18:38:02:838 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48324]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:02:838 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48324]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:02:838 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48324]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:838 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48324]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:02:853 CTIOS1-ctios Trace: >>CG:[agent.5000.48324]:eSetAgentStateConf(UniqObjID:agent.5000.48324 MsgID:eSetAgentStateConf TgtCILClntID:FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)) 18:38:02:853 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48324]:eSetAgentStateConf 18:38:02:859 CTIOS1-ctios Trace: >>CG:[agent.5000.42231]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8614 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42087 AGID:42231 AGInstr:42087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42231 AGAvailStatus:0) 18:38:02:859 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:02:859 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:859 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:859 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:859 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:859 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:859 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:859 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:02:864 CTIOS1-ctios Trace: >>CG:[call.5000.154709788]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709788 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21196 RelDevID:21196 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709788) 18:38:02:864 CTIOS1-ctios Trace: >>CG:[call.5000.154709788]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709788 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03456711024 RelDevID:03456711024 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709788) 18:38:02:865 CTIOS1-ctios Trace: >>CG:[call.5000.154709788]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709788 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03456711024 MsgID:eCallClearedEvent DvrKey:call.5000.154709788) 18:38:02:865 CTIOS1-ctios Trace: >>CG:[agent.5000.36177]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:501 SGID:5044 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9616 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21196 AGID:36177 AGInstr:21196 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36177 AGAvailStatus:0) 18:38:02:865 CTIOS1-ctios Trace: [agent.5000.36177]: Current Wrapup Mode = 3 18:38:02:865 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709788.03456711024]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:02:865 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709788.21196]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:02:865 CTIOS1-ctios Trace: <-SND[FB7-209-FB0A-3800-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709788.21196]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:02:865 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709788.03456711024]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:02:865 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709788.21196]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:02:865 CTIOS1-ctios Trace: <-SND[FB7-209-FB0A-3800-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709788.21196]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:02:865 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709788.03456711024]:eCallClearedEvent,Msk(3f0000) 18:38:02:865 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709788.21196]:eCallClearedEvent,Msk(3f0000) 18:38:02:865 CTIOS1-ctios Trace: <-SND[FB7-209-FB0A-3800-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709788.21196]:eCallClearedEvent,Msk(3f0000) 18:38:02:865 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36177]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:02:865 CTIOS1-ctios Trace: <-SND[FB7-209-FB0A-3800-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36177]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:02:865 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36177]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:02:871 CTIOS1-ctios Trace: >>CG:[agent.5000.48324]:eQueryAgentStatisticsConf(IID:32371745 PrphID:5000 AGExt:42525 AGID:48324 AGInstr:42525 UniqObjID:agent.5000.48324 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:243 LogdOnTimeTdy:6172 NotRdyTimeTdy:149 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:28 HdlCallsTlkTimeTdy:2787 HdlCallsTimeTdy:2967 IncCallsHldTdy:1 IncCallsHldTimeTdy:33 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:243 LogdOnTimeSess:6172 NotRdyTimeSess:149 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:25 HdlCallsTlkTimeSess:2379 HdlCallsTimeSess:2541 IncCallsHldSess:1 IncCallsHldTimeSess:33 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:129 HdlCallsAftCallTimeTdy:147 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:38:02:871 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48324]:eOnNewAgentStatisticsEvent 18:38:02:898 CTIOS1-ctios Trace: >>CG:[call.5000.198845404.21140]:eSetCallDataConf(UniqObjID:call.5000.198845404.21140 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:02:902 CTIOS1-ctios Trace: [call.5000.154709974] Found CallConnection(21008.0) for device 21008. 18:38:02:933 CTIOS1-ctios Trace: [call.5000.154709974] Found CallConnection(21008.0) for device 21008. 18:38:02:962 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eAvailable) 18:38:03:023 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:1) 18:38:03:023 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:03:023 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:03:023 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:03:024 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:03:024 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:03:024 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:03:024 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:03:024 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:03:024 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:03:024 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:38:03:024 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:38:03:031 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154709974.21008]:eSetCallDataRequest 18:38:03:055 CTIOS1-ctios Trace: >>CG:[agent.5000.36198]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9671 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21193 AGID:36198 AGInstr:21193 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36198 AGAvailStatus:0) 18:38:03:055 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:38:03:055 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:03:092 CTIOS1-ctios Trace: >>CG:[call.5000.154709974.21008]:eSetCallDataConf(UniqObjID:call.5000.154709974.21008 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:03:148 CTIOS1-ctios Trace: >>CG:[agent.5000.42231]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8614 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42087 AGID:42231 AGInstr:42087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42231 AGAvailStatus:1) 18:38:03:148 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:03:148 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:03:148 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:03:148 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:03:148 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:03:148 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:03:148 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:03:149 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:03:206 CTIOS1-ctios Trace: [call.5000.46855841] Found CallConnection(51099.0) for device 51099. 18:38:03:246 CTIOS1-ctios Trace: >>CG:[agent.5000.6599]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8965 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21037 AGID:6599 AGInstr:21037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6599 AGAvailStatus:1) 18:38:03:246 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6599]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:03:246 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6599]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:03:295 CTIOS1-ctios Trace: [call.5000.46855841] Found CallConnection(51099.0) for device 51099. 18:38:03:299 CTIOS1-ctios Trace: >>CG:[agent.5000.9503]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:635 SGID:6079 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:6243 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21251 AGID:9503 AGInstr:21251 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9503 AGAvailStatus:0) 18:38:03:299 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9503]:eAgentStateEvent(eTalking),Msk(0) 18:38:03:299 CTIOS1-ctios Trace: >>CG:[call.5000.154709979]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154709979 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709979 NewConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:418849433 NewConnDevID:418849433 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709979 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105082))) 18:38:03:299 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709979.418849433]:eCallDataUpdateEvent,Msk(bf0002) 18:38:03:299 CTIOS1-ctios Trace: >>CG:[call.5000.154709979]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709979 ConnDevIDTyp:0 SVC#:634 SVCID:6086 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:635 SGID:6079 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21251 CallngDevID:418849433 CalldDevID:21251 LstRedirDevID:(null) AnsDevID:21251 MsgID:eCallEstablishedEvent DvrKey:call.5000.154709979 Trnk#:0 TrnkGrp#:0) 18:38:03:299 CTIOS1-ctios Trace: [call.5000.154709979] Found CallConnection(418849433.1). 18:38:03:299 CTIOS1-ctios Trace: [call.5000.154709979] Found CallConnection(418849433.1). 18:38:03:299 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709979.21251]:eCallDataUpdateEvent,Msk(3f0001) 18:38:03:300 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709979.418849433]:eCallEstablishedEvent,Msk(bf01a6) 18:38:03:300 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709979.21251]:eCallEstablishedEvent,Msk(bf01a6) 18:38:03:301 CTIOS1-ctios Trace: >>CG:[agent.5000.36198]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9671 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21193 AGID:36198 AGInstr:21193 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36198 AGAvailStatus:1) 18:38:03:301 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:03:301 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:03:396 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:632 SVCID:6102 SG#:633 SGID:6083 SGPri:0 MonID:0 NumNamVars:10 NumNamArrs:4 MRDID:1 AGInstr:42525 ANI:03238335798 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207143 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207143 RCallKeySeq#:1 CallTypIDTag:5142 PreCallIIDTag:7990724) 18:38:03:396 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:03:426 CTIOS1-ctios Trace: >>CG:[agent.5000.48324]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10329 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42525 AGID:48324 AGInstr:42525 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48324 AGAvailStatus:0) 18:38:03:426 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48324]:eAgentStateEvent(eReserved),Msk(0) 18:38:03:426 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48324]:eAgentStateEvent(eReserved),Msk(0) 18:38:03:427 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48324]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:03:427 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48324]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:03:463 CTIOS1-ctios Trace: >>CG:[call.5000.46855846]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855846 CallTyp:2 ConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 ANI:03238335798 DNIS:42525 Dialed#:45233 ConnDevID:03238335798 RCallKeyDay:151314 RCallKeyCID:207143 MsgID:eCallBeginEvent DvrKey:call.5000.46855846 ecc:(...) ICMEntUniqID:icm.151314.207143 RCallKeySeq#:2) 18:38:03:463 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855846 18:38:03:463 CTIOS1-ctios Trace: >>CG:[call.5000.46855846]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855846 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03238335798 AlrtgDevID:(null) CallngDevID:03238335798 CalldDevID:42525 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855846 Trnk#:0 TrnkGrp#:0) 18:38:03:463 CTIOS1-ctios Trace: [call.5000.46855846]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03238335798. 18:38:03:463 CTIOS1-ctios Trace: CallConnection(03238335798.1) created AgentObject (Device) for DeviceID(03238335798). 18:38:03:463 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:03:463 CTIOS1-ctios Trace: Added CallConnection(03238335798.1). 18:38:03:463 CTIOS1-ctios Trace: [call.5000.46855846]::CreateCallConnection(): CallConnection(03238335798.1) created successfully. 18:38:03:463 CTIOS1-ctios Trace: >>CG:[call.5000.46855846]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855846 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:633 SGID:6083 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03238335798 AlrtgDevID:42525 CallngDevID:03238335798 CalldDevID:42525 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855846 Trnk#:0 TrnkGrp#:0) 18:38:03:463 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855846.03238335798]:eCallBeginEvent 18:38:03:464 CTIOS1-ctios Trace: [call.5000.46855846] Found CallConnection(03238335798.1) for device 03238335798. 18:38:03:464 CTIOS1-ctios Trace: [call.5000.46855846]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42525. 18:38:03:464 CTIOS1-ctios Trace: [call.5000.46855846] CallConnection(03238335798.1) found DeviceID(42525) AgentID(48324). 18:38:03:464 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:03:464 CTIOS1-ctios Trace: Added CallConnection(03238335798.1). 18:38:03:464 CTIOS1-ctios Trace: [call.5000.46855846]::CreateCallConnection(): CallConnection(03238335798.1) created successfully. 18:38:03:464 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855846.03238335798]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:03:464 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855846.42525]:eCallBeginEvent 18:38:03:464 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855846.42525]:eCallBeginEvent 18:38:03:464 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855846.03238335798]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:03:464 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855846.42525]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:03:464 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855846.42525]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:03:486 CTIOS1-ctios Trace: >>CG:[call.5000.46855841]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855841 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855841 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0572700090 NewConnDevID:0572700090 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855841 ecc:(...)) 18:38:03:487 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855841.0572700090]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:03:487 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855841.51099]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:03:487 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][call.5000.46855841.51099]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:03:666 CTIOS1-ctios Trace: >>CG:[agent.5000.42558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:307 SGID:5019 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9500 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42173 AGID:42558 AGInstr:42173 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42558 AGAvailStatus:0) 18:38:03:666 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:eAgentStateEvent(eTalking),Msk(0) 18:38:03:666 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:03:666 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:03:666 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:03:666 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:03:666 CTIOS1-ctios Trace: >>CG:[call.5000.46855843]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855843 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855843 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0932506166 NewConnDevID:0932506166 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855843 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105083))) 18:38:03:667 CTIOS1-ctios Trace: >>CG:[call.5000.46855843]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855843 ConnDevIDTyp:0 SVC#:207 SVCID:5018 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:307 SGID:5019 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42173 CallngDevID:0932506166 CalldDevID:42173 LstRedirDevID:(null) AnsDevID:42173 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855843 Trnk#:0 TrnkGrp#:0) 18:38:03:667 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:03:667 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:03:667 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:03:667 CTIOS1-ctios Trace: [call.5000.46855843] Found CallConnection(0932506166.1). 18:38:03:667 CTIOS1-ctios Trace: [call.5000.46855843] Found CallConnection(0932506166.1). 18:38:03:667 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855843.0932506166]:eCallDataUpdateEvent,Msk(bf0002) 18:38:03:667 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855843.42173]:eCallDataUpdateEvent,Msk(3f0001) 18:38:03:667 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855843.0932506166]:eCallEstablishedEvent,Msk(bf01a6) 18:38:03:667 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855843.42173]:eCallEstablishedEvent,Msk(bf01a6) 18:38:03:889 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207301 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207301 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991003) 18:38:03:889 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207302 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207302 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991004) 18:38:03:921 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:03:921 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:03:921 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:03:921 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:03:921 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:03:922 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:03:922 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:03:922 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:03:945 CTIOS1-ctios Trace: [call.5000.46854991] Found CallConnection(51059.0) for device 51059. 18:38:03:946 CTIOS1-ctios Trace: [call.5000.46854991] Found CallConnection(51059.0) for device 51059. 18:38:03:946 CTIOS1-ctios Trace: >>CG:[call.5000.46854991]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854991 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51059 RelDevID:51059 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854991) 18:38:03:946 CTIOS1-ctios Trace: >>CG:[call.5000.46854991]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854991 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:03015225259 RelDevID:03015225259 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854991) 18:38:03:946 CTIOS1-ctios Trace: >>CG:[call.5000.46854991]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854991 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51059 MsgID:eCallClearedEvent DvrKey:call.5000.46854991) 18:38:03:946 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46854991.51059]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:03:946 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854991.51059]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:03:946 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46854991.51059]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:03:946 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854991.51059]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:03:946 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46854991.51059]:eCallClearedEvent,Msk(3f0000) 18:38:03:946 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854991.51059]:eCallClearedEvent,Msk(3f0000) 18:38:03:949 CTIOS1-ctios Trace: >>CG:[agent.5000.33735]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10829 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51059 AGID:33735 AGInstr:51059 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33735 AGAvailStatus:0) 18:38:03:949 CTIOS1-ctios Trace: [agent.5000.33735]: Current Wrapup Mode = 0 18:38:03:949 CTIOS1-ctios Trace: [call.5000.46854991.51059] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:03:949 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46854991.51059]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:03:949 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33735]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:03:949 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33735]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:03:949 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33735]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:03:949 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33735]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:03:952 CTIOS1-ctios Trace: [call.5000.154709979] Found CallConnection(21251.0) for device 21251. 18:38:03:997 CTIOS1-ctios Trace: [call.5000.154709979] Found CallConnection(21251.0) for device 21251. 18:38:04:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420816]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420816 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41222 ConnDevID:41222 MsgID:eCallBeginEvent DvrKey:call.5000.2131420816) 18:38:04:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420816]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420816 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41222 CallngDevID:41222 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420816) 18:38:04:046 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420816 18:38:04:046 CTIOS1-ctios Trace: [call.5000.2131420816] CallConnection(41222.0) found DeviceID(41222) AgentID(). 18:38:04:046 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:04:046 CTIOS1-ctios Trace: Added CallConnection(41222.0). 18:38:04:046 CTIOS1-ctios Trace: [call.5000.2131420816]::CreateCallConnection(): CallConnection(41222.0) created successfully. 18:38:04:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420816.41222]:eCallBeginEvent,Msk(bf0002) 18:38:04:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420816.41222]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:04:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420816]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420816 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420816 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41222 NewConnDevID:41222 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420816) 18:38:04:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420816]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420816 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41222 CallngDevID:41222 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420816) 18:38:04:047 CTIOS1-ctios Trace: [call.5000.2131420816] Found CallConnection(41222.0) for device 41222. 18:38:04:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420816.41222]:eCallDataUpdateEvent,Msk(bf0002) 18:38:04:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420816.41222]:eCallOriginatedEvent,Msk(bf0002) 18:38:04:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420816]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420816 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420816 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41222 NewConnDevID:41222 RCallKeyDay:151314 RCallKeyCID:207301 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420816 ICMEntUniqID:icm.151314.207301 RCallKeySeq#:1) 18:38:04:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420816]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420816 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41222 AlrtgDevID: CallngDevID:41222 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420816 Trnk#:0 TrnkGrp#:0) 18:38:04:047 CTIOS1-ctios Trace: [call.5000.2131420816] Found CallConnection(41222.0) for device 41222. 18:38:04:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420816]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420816 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41222 AlrtgDevID:51044 CallngDevID:41222 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420816 Trnk#:0 TrnkGrp#:0) 18:38:04:048 CTIOS1-ctios Trace: [call.5000.2131420816] Found CallConnection(41222.0) for device 41222. 18:38:04:048 CTIOS1-ctios Trace: [call.5000.2131420816]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:04:048 CTIOS1-ctios Trace: [call.5000.2131420816] CallConnection(41222.0) found DeviceID(51044) AgentID(05230). 18:38:04:048 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:04:048 CTIOS1-ctios Trace: Added CallConnection(41222.0). 18:38:04:048 CTIOS1-ctios Trace: [call.5000.2131420816]::CreateCallConnection(): CallConnection(41222.0) created successfully. 18:38:04:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420816]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420816 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420816 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41222 NewConnDevID:41222 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420816 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105083))) 18:38:04:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420816.41222]:eCallDataUpdateEvent,Msk(bf0002) 18:38:04:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420816.41222]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:04:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420816.51044]:eCallBeginEvent 18:38:04:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420816.41222]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:04:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420816.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:04:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420816.41222]:eCallDataUpdateEvent,Msk(bf0002) 18:38:04:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420816.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:04:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420816]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420816 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41222 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420816 Trnk#:0 TrnkGrp#:0) 18:38:04:049 CTIOS1-ctios Trace: [call.5000.2131420816] Found CallConnection(41222.0). 18:38:04:049 CTIOS1-ctios Trace: [call.5000.2131420816] Found CallConnection(41222.0). 18:38:04:049 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:04:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420816]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420816 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420816) 18:38:04:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420816.41222]:eCallEstablishedEvent,Msk(bf01a6) 18:38:04:049 CTIOS1-ctios Trace: [call.5000.2131420816] Found CallConnection(51044.0). 18:38:04:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420816.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:04:049 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:04:049 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:049 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420816.41222]: eCallHeldEvent,Msk(bf0126) 18:38:04:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420816.51044]: eCallHeldEvent,Msk(bf000a) 18:38:04:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420817]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420817 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41223 ConnDevID:41223 MsgID:eCallBeginEvent DvrKey:call.5000.2131420817) 18:38:04:061 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420817 18:38:04:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420817]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420817 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41223 CallngDevID:41223 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420817) 18:38:04:062 CTIOS1-ctios Trace: [call.5000.2131420817] CallConnection(41223.0) found DeviceID(41223) AgentID(). 18:38:04:062 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:04:062 CTIOS1-ctios Trace: Added CallConnection(41223.0). 18:38:04:062 CTIOS1-ctios Trace: [call.5000.2131420817]::CreateCallConnection(): CallConnection(41223.0) created successfully. 18:38:04:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420817.41223]:eCallBeginEvent,Msk(bf0002) 18:38:04:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420817]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420817 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420817 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41223 NewConnDevID:41223 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420817) 18:38:04:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420817.41223]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:04:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420817.41223]:eCallDataUpdateEvent,Msk(bf0002) 18:38:04:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420817]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420817 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41223 CallngDevID:41223 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420817) 18:38:04:062 CTIOS1-ctios Trace: [call.5000.2131420817] Found CallConnection(41223.0) for device 41223. 18:38:04:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420817.41223]:eCallOriginatedEvent,Msk(bf0002) 18:38:04:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420817]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420817 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420817 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41223 NewConnDevID:41223 RCallKeyDay:151314 RCallKeyCID:207302 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420817 ICMEntUniqID:icm.151314.207302 RCallKeySeq#:1) 18:38:04:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420817]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420817 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41223 AlrtgDevID: CallngDevID:41223 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420817 Trnk#:0 TrnkGrp#:0) 18:38:04:063 CTIOS1-ctios Trace: [call.5000.2131420817] Found CallConnection(41223.0) for device 41223. 18:38:04:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420817]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420817 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41223 AlrtgDevID:51023 CallngDevID:41223 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420817 Trnk#:0 TrnkGrp#:0) 18:38:04:063 CTIOS1-ctios Trace: [call.5000.2131420817] Found CallConnection(41223.0) for device 41223. 18:38:04:063 CTIOS1-ctios Trace: [call.5000.2131420817]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:04:063 CTIOS1-ctios Trace: [call.5000.2131420817] CallConnection(41223.0) found DeviceID(51023) AgentID(33632). 18:38:04:063 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:04:063 CTIOS1-ctios Trace: Added CallConnection(41223.0). 18:38:04:063 CTIOS1-ctios Trace: [call.5000.2131420817]::CreateCallConnection(): CallConnection(41223.0) created successfully. 18:38:04:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420817]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420817 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420817 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41223 NewConnDevID:41223 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420817 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105083))) 18:38:04:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420817.41223]:eCallDataUpdateEvent,Msk(bf0002) 18:38:04:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420817.41223]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:04:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420817.51023]:eCallBeginEvent 18:38:04:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420817.41223]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:04:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420817.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:04:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420817.41223]:eCallDataUpdateEvent,Msk(bf0002) 18:38:04:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420817.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:04:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420817]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420817 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41223 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420817 Trnk#:0 TrnkGrp#:0) 18:38:04:064 CTIOS1-ctios Trace: [call.5000.2131420817] Found CallConnection(41223.0). 18:38:04:064 CTIOS1-ctios Trace: [call.5000.2131420817] Found CallConnection(41223.0). 18:38:04:064 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:04:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420817]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420817 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420817) 18:38:04:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420817.41223]:eCallEstablishedEvent,Msk(bf01a6) 18:38:04:064 CTIOS1-ctios Trace: [call.5000.2131420817] Found CallConnection(51023.0). 18:38:04:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420817.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:04:064 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:04:064 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:064 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420817.41223]: eCallHeldEvent,Msk(bf0126) 18:38:04:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420817.51023]: eCallHeldEvent,Msk(bf000a) 18:38:04:085 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154709979.21251]:eSetCallDataRequest 18:38:04:113 CTIOS1-ctios Trace: >>CG:[call.5000.2131420816]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420816 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420816 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41222 NewConnDevID:41222 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420816 ecc:(...)) 18:38:04:113 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420816.41222]:eCallDataUpdateEvent,Msk(bf0126) 18:38:04:113 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420816.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:04:128 CTIOS1-ctios Trace: >>CG:[call.5000.2131420817]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420817 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420817 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41223 NewConnDevID:41223 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420817 ecc:(...)) 18:38:04:129 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420817.41223]:eCallDataUpdateEvent,Msk(bf0126) 18:38:04:129 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420817.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:04:145 CTIOS1-ctios Trace: >>CG:[call.5000.154709979]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709979 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709979 NewConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:418849433 NewConnDevID:418849433 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709979 ecc:(...)) 18:38:04:146 CTIOS1-ctios Trace: >>CG:[call.5000.154709979.21251]:eSetCallDataConf(UniqObjID:call.5000.154709979.21251 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:04:146 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709979.418849433]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:04:146 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709979.21251]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:04:147 CTIOS1-ctios Trace: ->RCV[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4) a=42229][agent.5000.42229]:eSetAgentStateRequest(eNotReady) 18:38:04:226 CTIOS1-ctios Trace: [call.5000.46855843] Found CallConnection(42173.0) for device 42173. 18:38:04:266 CTIOS1-ctios Trace: [call.5000.46855843] Found CallConnection(42173.0) for device 42173. 18:38:04:282 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eNotReady) 18:38:04:297 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8612 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42067 AGID:42229 AGInstr:42067 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42229 AGAvailStatus:0) 18:38:04:297 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:04:297 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:04:297 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:297 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:297 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:297 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:297 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:297 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:298 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:298 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eSetAgentStateConf(UniqObjID:agent.5000.42229 MsgID:eSetAgentStateConf TgtCILClntID:FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)) 18:38:04:298 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eSetAgentStateConf 18:38:04:320 CTIOS1-ctios Trace: >>CG:[call.5000.46854991]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46854991 ConnDevIDTyp:0 ConnDevID:51059 MsgID:eCallEndEvent DvrKey:call.5000.46854991) 18:38:04:320 CTIOS1-ctios Trace: Removed CallConnection(51059.0). 18:38:04:320 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46854991 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:04:320 CTIOS1-ctios Trace: >>CG:[agent.5000.33735]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10829 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51059 AGID:33735 AGInstr:51059 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33735 AGAvailStatus:0) 18:38:04:320 CTIOS1-ctios Trace: >>CG:[agent.5000.33735]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10829 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51059 AGID:33735 AGInstr:51059 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33735 AGAvailStatus:1) 18:38:04:320 CTIOS1-ctios Trace: >>CG:[call.5000.46855849]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855849 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51059 ConnDevID:51059 MsgID:eCallBeginEvent DvrKey:call.5000.46855849 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105083))) 18:38:04:320 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855849 18:38:04:320 CTIOS1-ctios Trace: >>CG:[call.5000.46855849]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855849 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51059 CallngDevID:51059 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855849) 18:38:04:320 CTIOS1-ctios Trace: [call.5000.46855849] CallConnection(51059.0) found DeviceID(51059) AgentID(33735). 18:38:04:320 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:04:320 CTIOS1-ctios Trace: Added CallConnection(51059.0). 18:38:04:320 CTIOS1-ctios Trace: [call.5000.46855849]::CreateCallConnection(): CallConnection(51059.0) created successfully. 18:38:04:321 CTIOS1-ctios Trace: >>CG:[agent.5000.33735]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10829 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51059 AGID:33735 AGInstr:51059 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33735 AGAvailStatus:0) 18:38:04:321 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46854991.51059]:eCallEndEvent 18:38:04:321 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854991.51059]:eCallEndEvent 18:38:04:321 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33735]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:04:321 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33735]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:04:321 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33735]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:321 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33735]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:321 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33735]:eAgentStateEvent(eTalking),Msk(0) 18:38:04:321 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33735]:eAgentStateEvent(eTalking),Msk(0) 18:38:04:321 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33735]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:321 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33735]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:321 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855849.51059]:eCallBeginEvent,Msk(bf0002) 18:38:04:321 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855849.51059]:eCallBeginEvent,Msk(bf0002) 18:38:04:322 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855849.51059]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:04:322 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855849.51059]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:04:322 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33735]:eAgentStateEvent(eTalking),Msk(0) 18:38:04:322 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33735]:eAgentStateEvent(eTalking),Msk(0) 18:38:04:322 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33735]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:322 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33735]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:337 CTIOS1-ctios Trace: >>CG:[agent.5000.48817]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11142 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42523 AGID:48817 AGInstr:42523 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48817 AGAvailStatus:1) 18:38:04:337 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:04:337 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:337 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48817]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:353 CTIOS1-ctios Trace: >>CG:[agent.5000.33735]:eQueryAgentStatisticsConf(IID:32371751 PrphID:5000 AGExt:51059 AGID:33735 AGInstr:51059 UniqObjID:agent.5000.33735 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5188 LogdOnTimeTdy:9221 NotRdyTimeTdy:211 AGOutCallsTdy:59 AGOutCallsTlkTimeTdy:3717 AGOutCallsTimeTdy:3818 AGOutCallsHldTdy:1 AGOutCallsHldTimeTdy:26 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5188 LogdOnTimeSess:9221 NotRdyTimeSess:211 AGOutCallsSess:59 AGOutCallsTlkTimeSess:3717 AGOutCallsTimeSess:3818 AGOutCallsHldSess:1 AGOutCallsHldTimeSess:26 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:15 IntCallsTimeSess:14 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:15 IntCallsTimeTdy:14 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:38:04:353 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33735]:eOnNewAgentStatisticsEvent 18:38:04:365 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:0) 18:38:04:365 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:04:365 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:365 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:366 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:366 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:366 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:366 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:366 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:394 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:38:04:395 CTIOS1-ctios Trace: [call.5000.198845296] Found CallConnection(21257.0) for device 21257. 18:38:04:395 CTIOS1-ctios Trace: [call.5000.198845296] Found CallConnection(21257.0) for device 21257. 18:38:04:395 CTIOS1-ctios Trace: >>CG:[call.5000.198845296]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845296 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21257 RelDevID:21257 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845296) 18:38:04:396 CTIOS1-ctios Trace: >>CG:[call.5000.198845296]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845296 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0614035100 RelDevID:0614035100 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845296) 18:38:04:396 CTIOS1-ctios Trace: >>CG:[call.5000.198845296]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845296 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0614035100 MsgID:eCallClearedEvent DvrKey:call.5000.198845296) 18:38:04:396 CTIOS1-ctios Trace: >>CG:[agent.5000.36410]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:500 SGID:5041 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11003 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21257 AGID:36410 AGInstr:21257 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36410 AGAvailStatus:0) 18:38:04:396 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845296.0614035100]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:04:396 CTIOS1-ctios Trace: [agent.5000.36410]: Current Wrapup Mode = 3 18:38:04:396 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845296.21257]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:04:396 CTIOS1-ctios Trace: <-SND[ITSD-South-7704-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845296.21257]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:04:396 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845296.0614035100]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:04:396 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845296.21257]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:04:396 CTIOS1-ctios Trace: <-SND[ITSD-South-7704-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845296.21257]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:04:396 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845296.0614035100]:eCallClearedEvent,Msk(3f0000) 18:38:04:396 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845296.21257]:eCallClearedEvent,Msk(3f0000) 18:38:04:396 CTIOS1-ctios Trace: <-SND[ITSD-South-7704-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845296.21257]:eCallClearedEvent,Msk(3f0000) 18:38:04:396 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36410]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:04:396 CTIOS1-ctios Trace: <-SND[ITSD-South-7704-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36410]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:04:428 CTIOS1-ctios Trace: >>CG:[call.5000.2131420817]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420817 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420817) 18:38:04:428 CTIOS1-ctios Trace: >>CG:[call.5000.2131420817]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420817 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41223 RelDevID:41223 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420817) 18:38:04:428 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420817.41223]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:04:428 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420817.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:04:428 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420817.41223]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:04:428 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420817.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:04:428 CTIOS1-ctios Trace: >>CG:[call.5000.2131420817]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420817 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41223 MsgID:eCallClearedEvent DvrKey:call.5000.2131420817) 18:38:04:428 CTIOS1-ctios Trace: >>CG:[call.5000.2131420817]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420817 ConnDevIDTyp:0 ConnDevID:41223 MsgID:eCallEndEvent DvrKey:call.5000.2131420817) 18:38:04:428 CTIOS1-ctios Trace: Removed CallConnection(41223.0). 18:38:04:428 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:04:428 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420817 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:04:428 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420817.41223]:eCallClearedEvent,Msk(3f0000) 18:38:04:428 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420817.51023]:eCallClearedEvent,Msk(3f0000) 18:38:04:428 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420817.41223]:eCallEndEvent 18:38:04:429 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420817.51023]:eCallEndEvent 18:38:04:429 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:04:429 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:04:429 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:429 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:434 CTIOS1-ctios Trace: >>CG:[call.5000.46855843]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855843 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855843 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0932506166 NewConnDevID:0932506166 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855843 ecc:(...)) 18:38:04:434 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855843.0932506166]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:04:434 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855843.42173]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:04:434 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:38:04:434 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:04:434 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:04:435 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:435 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:38:04:435 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:38:04:452 CTIOS1-ctios Trace: >>CG:[call.5000.2131420816]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420816 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420816) 18:38:04:452 CTIOS1-ctios Trace: >>CG:[call.5000.2131420816]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420816 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41222 RelDevID:41222 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420816) 18:38:04:453 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420816.41222]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:04:453 CTIOS1-ctios Trace: >>CG:[call.5000.2131420816]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420816 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41222 MsgID:eCallClearedEvent DvrKey:call.5000.2131420816) 18:38:04:453 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420816.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:04:453 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420816.41222]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:04:453 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420816.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:04:453 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420816.41222]:eCallClearedEvent,Msk(3f0000) 18:38:04:453 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420816.51044]:eCallClearedEvent,Msk(3f0000) 18:38:04:453 CTIOS1-ctios Trace: >>CG:[call.5000.2131420816]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420816 ConnDevIDTyp:0 ConnDevID:41222 MsgID:eCallEndEvent DvrKey:call.5000.2131420816) 18:38:04:453 CTIOS1-ctios Trace: Removed CallConnection(41222.0). 18:38:04:453 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:04:453 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420816 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:04:453 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:04:454 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420816.41222]:eCallEndEvent 18:38:04:454 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420816.51044]:eCallEndEvent 18:38:04:454 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:04:454 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:454 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:456 CTIOS1-ctios Trace: >>CG:[agent.5000.3880]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:6609 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42041 AGID:3880 AGInstr:42041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3880 AGAvailStatus:0) 18:38:04:457 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:04:457 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:457 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:457 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:457 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:457 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:457 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:457 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:466 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32371753 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5938 LogdOnTimeTdy:9323 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5938 LogdOnTimeSess:9323 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:04:473 CTIOS1-ctios Trace: >>CG:[agent.5000.48324]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10329 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42525 AGID:48324 AGInstr:42525 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48324 AGAvailStatus:0) 18:38:04:473 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48324]:eAgentStateEvent(eTalking),Msk(0) 18:38:04:473 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48324]:eAgentStateEvent(eTalking),Msk(0) 18:38:04:473 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48324]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:473 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48324]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:473 CTIOS1-ctios Trace: >>CG:[call.5000.46855846]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855846 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855846 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03238335798 NewConnDevID:03238335798 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855846 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105084))) 18:38:04:473 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855846.03238335798]:eCallDataUpdateEvent,Msk(bf0002) 18:38:04:473 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855846.42525]:eCallDataUpdateEvent,Msk(3f0001) 18:38:04:474 CTIOS1-ctios Trace: >>CG:[call.5000.46855846]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855846 ConnDevIDTyp:0 SVC#:632 SVCID:6102 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:633 SGID:6083 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42525 CallngDevID:03238335798 CalldDevID:42525 LstRedirDevID:(null) AnsDevID:42525 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855846 Trnk#:0 TrnkGrp#:0) 18:38:04:474 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855846.42525]:eCallDataUpdateEvent,Msk(3f0001) 18:38:04:474 CTIOS1-ctios Trace: [call.5000.46855846] Found CallConnection(03238335798.1). 18:38:04:474 CTIOS1-ctios Trace: [call.5000.46855846] Found CallConnection(03238335798.1). 18:38:04:474 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855846.03238335798]:eCallEstablishedEvent,Msk(bf01a6) 18:38:04:474 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855846.42525]:eCallEstablishedEvent,Msk(bf01a6) 18:38:04:474 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855846.42525]:eCallEstablishedEvent,Msk(bf01a6) 18:38:04:485 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32371754 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5104 LogdOnTimeTdy:9418 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:280 LogdOnTimeSess:672 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:04:499 CTIOS1-ctios Trace: ->RCV[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4) a=42229][agent.5000.42229]:eSetAgentStateRequest(eAvailable) 18:38:04:521 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:38:04:521 CTIOS1-ctios Trace: >>CG:[call.5000.46855850]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855850 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42072 ConnDevID:42072 MsgID:eCallBeginEvent DvrKey:call.5000.46855850 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105084))) 18:38:04:521 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855850 18:38:04:521 CTIOS1-ctios Trace: >>CG:[call.5000.46855850]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855850 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42072 CallngDevID:42072 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855850) 18:38:04:521 CTIOS1-ctios Trace: [call.5000.46855850] CallConnection(42072.0) found DeviceID(42072) AgentID(48155). 18:38:04:521 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:04:521 CTIOS1-ctios Trace: Added CallConnection(42072.0). 18:38:04:521 CTIOS1-ctios Trace: [call.5000.46855850]::CreateCallConnection(): CallConnection(42072.0) created successfully. 18:38:04:521 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:0) 18:38:04:521 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:38:04:521 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:521 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:522 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:523 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:523 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:523 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:523 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:523 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855850.42072]:eCallBeginEvent,Msk(bf0002) 18:38:04:523 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855850.42072]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:04:523 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:38:04:523 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:523 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:523 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:523 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:524 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:524 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:524 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:549 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:616 SVCID:6109 SG#:618 SGID:6061 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42523 ANI:0514340655 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206755 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206755 RCallKeySeq#:1 CallTypIDTag:5133 PreCallIIDTag:7990097) 18:38:04:555 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42203 ANI:4235303252 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206940 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206940 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7990404) 18:38:04:555 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:04:556 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:38:04:557 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:04:557 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:04:557 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:557 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:557 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:557 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:557 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:557 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:557 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:558 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:04:558 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:04:561 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8612 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42067 AGID:42229 AGInstr:42067 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42229 AGAvailStatus:1) 18:38:04:561 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:04:562 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:04:562 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:562 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:562 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:562 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eSetAgentStateConf(UniqObjID:agent.5000.42229 MsgID:eSetAgentStateConf TgtCILClntID:FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)) 18:38:04:562 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:562 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:562 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:562 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:562 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eSetAgentStateConf 18:38:04:580 CTIOS1-ctios Trace: >>CG:[agent.5000.48817]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42523 AGID:48817 AGInstr:42523 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48817 AGAvailStatus:0) 18:38:04:581 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:eAgentStateEvent(eReserved),Msk(0) 18:38:04:581 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:04:581 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48817]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:04:585 CTIOS1-ctios Trace: >>CG:[agent.5000.48507]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10678 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42203 AGID:48507 AGInstr:42203 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48507 AGAvailStatus:0) 18:38:04:585 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:eAgentStateEvent(eReserved),Msk(0) 18:38:04:585 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:eAgentStateEvent(eReserved),Msk(0) 18:38:04:585 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:04:585 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:04:585 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:04:585 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:04:585 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:04:586 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:04:586 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:04:645 CTIOS1-ctios Trace: >>CG:[call.5000.46855851]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855851 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0514340655 DNIS:42523 Dialed#:45233 ConnDevID:0514340655 RCallKeyDay:151314 RCallKeyCID:206755 MsgID:eCallBeginEvent DvrKey:call.5000.46855851 ecc:(...) ICMEntUniqID:icm.151314.206755 RCallKeySeq#:2) 18:38:04:645 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855851 18:38:04:645 CTIOS1-ctios Trace: >>CG:[call.5000.46855851]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855851 ConnDevIDTyp:1 SVC#:616 SVCID:6109 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0514340655 AlrtgDevID:(null) CallngDevID:0514340655 CalldDevID:42523 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855851 Trnk#:0 TrnkGrp#:0) 18:38:04:645 CTIOS1-ctios Trace: [call.5000.46855851]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0514340655. 18:38:04:645 CTIOS1-ctios Trace: CallConnection(0514340655.1) created AgentObject (Device) for DeviceID(0514340655). 18:38:04:645 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:04:645 CTIOS1-ctios Trace: Added CallConnection(0514340655.1). 18:38:04:645 CTIOS1-ctios Trace: [call.5000.46855851]::CreateCallConnection(): CallConnection(0514340655.1) created successfully. 18:38:04:646 CTIOS1-ctios Trace: >>CG:[call.5000.46855851]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855851 ConnDevIDTyp:1 SVC#:616 SVCID:6109 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:618 SGID:6061 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0514340655 AlrtgDevID:42523 CallngDevID:0514340655 CalldDevID:42523 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855851 Trnk#:0 TrnkGrp#:0) 18:38:04:646 CTIOS1-ctios Trace: [call.5000.46855851] Found CallConnection(0514340655.1) for device 0514340655. 18:38:04:646 CTIOS1-ctios Trace: [call.5000.46855851]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42523. 18:38:04:646 CTIOS1-ctios Trace: [call.5000.46855851] CallConnection(0514340655.1) found DeviceID(42523) AgentID(48817). 18:38:04:646 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:04:646 CTIOS1-ctios Trace: Added CallConnection(0514340655.1). 18:38:04:646 CTIOS1-ctios Trace: [call.5000.46855851]::CreateCallConnection(): CallConnection(0514340655.1) created successfully. 18:38:04:646 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855851.0514340655]:eCallBeginEvent 18:38:04:646 CTIOS1-ctios Trace: >>CG:[call.5000.46855850]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855850 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42072 RelDevID:42072 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855850) 18:38:04:646 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855851.0514340655]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:04:646 CTIOS1-ctios Trace: >>CG:[call.5000.46855850]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855850 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42072 MsgID:eCallClearedEvent DvrKey:call.5000.46855850) 18:38:04:646 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855851.42523]:eCallBeginEvent 18:38:04:646 CTIOS1-ctios Trace: >>CG:[call.5000.46855850]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855850 ConnDevIDTyp:0 ConnDevID:42072 MsgID:eCallEndEvent DvrKey:call.5000.46855850) 18:38:04:646 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855851.0514340655]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:04:646 CTIOS1-ctios Trace: Removed CallConnection(42072.0). 18:38:04:646 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855850 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:04:646 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855851.42523]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:04:646 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:38:04:646 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855850.42072]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:04:646 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855850.42072]:eCallClearedEvent,Msk(3f0000) 18:38:04:646 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855850.42072]:eCallEndEvent 18:38:04:646 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:04:646 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:646 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:646 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:646 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:646 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:646 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:646 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:661 CTIOS1-ctios Trace: >>CG:[call.5000.46855852]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855852 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:4235303252 DNIS:42203 Dialed#:45233 ConnDevID:4235303252 RCallKeyDay:151314 RCallKeyCID:206940 MsgID:eCallBeginEvent DvrKey:call.5000.46855852 ecc:(...) ICMEntUniqID:icm.151314.206940 RCallKeySeq#:2) 18:38:04:661 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855852 18:38:04:661 CTIOS1-ctios Trace: >>CG:[call.5000.46855852]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855852 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4235303252 AlrtgDevID:(null) CallngDevID:4235303252 CalldDevID:42203 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855852 Trnk#:0 TrnkGrp#:0) 18:38:04:661 CTIOS1-ctios Trace: [call.5000.46855852]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4235303252. 18:38:04:661 CTIOS1-ctios Trace: CallConnection(4235303252.1) created AgentObject (Device) for DeviceID(4235303252). 18:38:04:661 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:04:661 CTIOS1-ctios Trace: Added CallConnection(4235303252.1). 18:38:04:661 CTIOS1-ctios Trace: [call.5000.46855852]::CreateCallConnection(): CallConnection(4235303252.1) created successfully. 18:38:04:661 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855852.4235303252]:eCallBeginEvent 18:38:04:661 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855852.4235303252]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:04:662 CTIOS1-ctios Trace: >>CG:[call.5000.46855852]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855852 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4235303252 AlrtgDevID:42203 CallngDevID:4235303252 CalldDevID:42203 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855852 Trnk#:0 TrnkGrp#:0) 18:38:04:662 CTIOS1-ctios Trace: [call.5000.46855852] Found CallConnection(4235303252.1) for device 4235303252. 18:38:04:662 CTIOS1-ctios Trace: [call.5000.46855852]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42203. 18:38:04:662 CTIOS1-ctios Trace: [call.5000.46855852] CallConnection(4235303252.1) found DeviceID(42203) AgentID(48507). 18:38:04:662 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:04:662 CTIOS1-ctios Trace: Added CallConnection(4235303252.1). 18:38:04:662 CTIOS1-ctios Trace: [call.5000.46855852]::CreateCallConnection(): CallConnection(4235303252.1) created successfully. 18:38:04:662 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855852.42203]:eCallBeginEvent 18:38:04:662 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855852.42203]:eCallBeginEvent 18:38:04:662 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855852.4235303252]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:04:662 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855852.42203]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:04:662 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855852.42203]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:04:669 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eAvailable) 18:38:04:681 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eQueryAgentStatisticsConf(IID:32371756 PrphID:5000 AGExt:42072 AGID:48155 AGInstr:42072 UniqObjID:agent.5000.48155 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:7175 LogdOnTimeTdy:20339 NotRdyTimeTdy:3313 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:59 HdlCallsTlkTimeTdy:9412 HdlCallsTimeTdy:9743 IncCallsHldTdy:1 IncCallsHldTimeTdy:53 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:4260 LogdOnTimeSess:9583 NotRdyTimeSess:2038 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:17 HdlCallsTlkTimeSess:3112 HdlCallsTimeSess:3224 IncCallsHldSess:1 IncCallsHldTimeSess:53 IntCallsSess:260 IntCallsTimeSess:84 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:307 IntCallsTimeTdy:120 HdlCallsAftCallTimeSess:59 HdlCallsAftCallTimeTdy:278 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess 18:38:04:686 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:38:04:686 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:38:04:686 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:686 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:686 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:687 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:687 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:687 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:687 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:687 CTIOS1-ctios Trace: >>CG:[call.5000.46855853]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855853 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46855853 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105084))) 18:38:04:687 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855853 18:38:04:687 CTIOS1-ctios Trace: >>CG:[call.5000.46855853]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855853 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855853) 18:38:04:687 CTIOS1-ctios Trace: [call.5000.46855853] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:38:04:687 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:04:687 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:38:04:687 CTIOS1-ctios Trace: [call.5000.46855853]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:38:04:687 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:38:04:687 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855853.42062]:eCallBeginEvent,Msk(bf0002) 18:38:04:687 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855853.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:04:687 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:38:04:687 CTIOS1-ctios Trace: >>CG:[agent.5000.3880]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6609 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42041 AGID:3880 AGInstr:42041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3880 AGAvailStatus:1) 18:38:04:687 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:687 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:687 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:687 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:687 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:687 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:687 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:687 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:04:687 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:687 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:688 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:688 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:688 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:688 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:688 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:713 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:38:04:725 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:38:04:725 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:04:725 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:729 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:1) 18:38:04:729 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:04:729 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:04:729 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:729 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:38:04:729 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:38:04:758 CTIOS1-ctios Trace: >>CG:[call.5000.46855849]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855849 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51059 RelDevID:51059 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855849) 18:38:04:758 CTIOS1-ctios Trace: >>CG:[call.5000.46855849]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855849 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51059 MsgID:eCallClearedEvent DvrKey:call.5000.46855849) 18:38:04:758 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855849.51059]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:04:758 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855849.51059]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:04:758 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855849.51059]:eCallClearedEvent,Msk(3f0000) 18:38:04:758 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855849.51059]:eCallClearedEvent,Msk(3f0000) 18:38:04:758 CTIOS1-ctios Trace: >>CG:[call.5000.46855849]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855849 ConnDevIDTyp:0 ConnDevID:51059 MsgID:eCallEndEvent DvrKey:call.5000.46855849) 18:38:04:758 CTIOS1-ctios Trace: Removed CallConnection(51059.0). 18:38:04:758 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855849 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:04:758 CTIOS1-ctios Trace: >>CG:[agent.5000.33735]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10829 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51059 AGID:33735 AGInstr:51059 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33735 AGAvailStatus:1) 18:38:04:759 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855849.51059]:eCallEndEvent 18:38:04:759 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855849.51059]:eCallEndEvent 18:38:04:759 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33735]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:04:759 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33735]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:04:759 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33735]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:759 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33735]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:773 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:38:04:773 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:04:773 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:04:773 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:773 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:773 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:773 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:773 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:773 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:773 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:04:774 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:774 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:04:778 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:04:778 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:04:778 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:04:788 CTIOS1-ctios Trace: >>CG:[agent.5000.33735]:eQueryAgentStatisticsConf(IID:32371759 PrphID:5000 AGExt:51059 AGID:33735 AGInstr:51059 UniqObjID:agent.5000.33735 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5188 LogdOnTimeTdy:9221 NotRdyTimeTdy:211 AGOutCallsTdy:59 AGOutCallsTlkTimeTdy:3717 AGOutCallsTimeTdy:3818 AGOutCallsHldTdy:1 AGOutCallsHldTimeTdy:26 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5188 LogdOnTimeSess:9221 NotRdyTimeSess:211 AGOutCallsSess:59 AGOutCallsTlkTimeSess:3717 AGOutCallsTimeSess:3818 AGOutCallsHldSess:1 AGOutCallsHldTimeSess:26 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:16 IntCallsTimeSess:15 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:16 IntCallsTimeTdy:15 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:38:04:788 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33735]:eOnNewAgentStatisticsEvent 18:38:04:794 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:1) 18:38:04:794 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:04:794 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:794 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:795 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:795 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:795 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:795 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:795 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:800 CTIOS1-ctios Trace: >>CG:[call.5000.46855620]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855620 ConnDevIDTyp:1 ConnDevID:0515577585 MsgID:eCallEndEvent DvrKey:call.5000.46855620) 18:38:04:800 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855620 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:04:800 CTIOS1-ctios Trace: >>CG:[agent.5000.48424]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10477 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42191 AGID:48424 AGInstr:42191 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48424 AGAvailStatus:1) 18:38:04:801 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:04:801 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:801 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:801 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:801 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:801 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:801 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:801 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:813 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:1) 18:38:04:813 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eTalking),Msk(0) 18:38:04:813 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:813 CTIOS1-ctios Trace: >>CG:[call.5000.154709984]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154709984 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:21034 ConnDevID:21034 MsgID:eCallBeginEvent DvrKey:call.5000.154709984 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105084))) 18:38:04:813 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154709984 18:38:04:813 CTIOS1-ctios Trace: >>CG:[call.5000.154709984]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709984 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:21034 CallngDevID:21034 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.154709984) 18:38:04:813 CTIOS1-ctios Trace: [call.5000.154709984] CallConnection(21034.0) found DeviceID(21034) AgentID(6601). 18:38:04:813 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:04:813 CTIOS1-ctios Trace: Added CallConnection(21034.0). 18:38:04:813 CTIOS1-ctios Trace: [call.5000.154709984]::CreateCallConnection(): CallConnection(21034.0) created successfully. 18:38:04:814 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:0) 18:38:04:814 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709984.21034]:eCallBeginEvent,Msk(bf0002) 18:38:04:814 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709984.21034]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:04:814 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eTalking),Msk(0) 18:38:04:814 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:04:829 CTIOS1-ctios Trace: >>CG:[call.5000.46855853]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855853 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855853) 18:38:04:829 CTIOS1-ctios Trace: >>CG:[call.5000.46855853]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855853 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46855853) 18:38:04:830 CTIOS1-ctios Trace: >>CG:[call.5000.46855853]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855853 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46855853) 18:38:04:830 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:38:04:830 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855853 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:04:830 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:38:04:830 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855853.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:04:830 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855853.42062]:eCallClearedEvent,Msk(3f0000) 18:38:04:830 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855853.42062]:eCallEndEvent 18:38:04:830 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:04:830 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:830 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:831 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:831 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:831 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:831 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:831 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:860 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32371760 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4298 LogdOnTimeTdy:16801 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2763 LogdOnTimeSess:4668 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:317 IntCallsTimeSess:108 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:327 IntCallsTimeTdy:110 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:38:04:949 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:38:04:950 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:04:950 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:04:970 CTIOS1-ctios Trace: >>CG:[call.5000.154709984]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709984 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21034 RelDevID:21034 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709984) 18:38:04:970 CTIOS1-ctios Trace: >>CG:[call.5000.154709984]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709984 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21034 MsgID:eCallClearedEvent DvrKey:call.5000.154709984) 18:38:04:971 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709984.21034]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:04:971 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709984.21034]:eCallClearedEvent,Msk(3f0000) 18:38:04:971 CTIOS1-ctios Trace: >>CG:[call.5000.154709984]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709984 ConnDevIDTyp:0 ConnDevID:21034 MsgID:eCallEndEvent DvrKey:call.5000.154709984) 18:38:04:971 CTIOS1-ctios Trace: Removed CallConnection(21034.0). 18:38:04:971 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709984 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:04:971 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:1) 18:38:04:971 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709984.21034]:eCallEndEvent 18:38:04:971 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:04:971 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:05:002 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eQueryAgentStatisticsConf(IID:32371761 PrphID:5000 AGExt:21034 AGID:6601 AGInstr:21034 UniqObjID:agent.5000.6601 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2016 LogdOnTimeTdy:23713 NotRdyTimeTdy:2499 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:134 HdlCallsTlkTimeTdy:17154 HdlCallsTimeTdy:19007 IncCallsHldTdy:9 IncCallsHldTimeTdy:606 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1103 LogdOnTimeSess:11046 NotRdyTimeSess:429 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:58 HdlCallsTlkTimeSess:8448 HdlCallsTimeSess:9396 IncCallsHldSess:6 IncCallsHldTimeSess:425 IntCallsSess:80 IntCallsTimeSess:78 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:133 IntCallsTimeTdy:114 HdlCallsAftCallTimeSess:523 HdlCallsAftCallTimeTdy:1247 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeS 18:38:05:015 CTIOS1-ctios Trace: [call.5000.46855846] Found CallConnection(42525.0) for device 42525. 18:38:05:045 CTIOS1-ctios Trace: ->RCV[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4) a=48689][call.5000.46855454.42608]:eSetCallDataRequest 18:38:05:045 CTIOS1-ctios Trace: [call.5000.46855454.42608] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:05:045 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855454.42608]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:05:049 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:05:049 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:05:049 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:05:062 CTIOS1-ctios Trace: [call.5000.46855846] Found CallConnection(42525.0) for device 42525. 18:38:05:104 CTIOS1-ctios Trace: >>CG:[call.5000.46855454]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855454 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855454 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03089151659 CallWrpupData:1236_0800_789_789 EVO Activation ,112 NewConnDevID:42608 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855454 ecc:(...)) 18:38:05:105 CTIOS1-ctios Trace: >>CG:[call.5000.46855454.42608]:eSetCallDataConf(UniqObjID:call.5000.46855454.42608 MsgID:eSetCallDataConf TgtCILClntID:FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)) 18:38:05:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855454.03089151659]:eCallDataUpdateEvent 18:38:05:105 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855454.42608]:eCallDataUpdateEvent 18:38:05:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855454.42608]:eCallDataUpdateEvent 18:38:05:162 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:38:05:162 CTIOS1-ctios Trace: >>CG:[call.5000.46855856]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855856 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42122 ConnDevID:42122 MsgID:eCallBeginEvent DvrKey:call.5000.46855856 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105084))) 18:38:05:162 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855856 18:38:05:162 CTIOS1-ctios Trace: >>CG:[call.5000.46855856]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855856 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42122 CallngDevID:42122 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855856) 18:38:05:162 CTIOS1-ctios Trace: [call.5000.46855856] CallConnection(42122.0) found DeviceID(42122) AgentID(48756). 18:38:05:162 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:05:162 CTIOS1-ctios Trace: Added CallConnection(42122.0). 18:38:05:162 CTIOS1-ctios Trace: [call.5000.46855856]::CreateCallConnection(): CallConnection(42122.0) created successfully. 18:38:05:163 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:0) 18:38:05:163 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:05:163 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:05:163 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:05:163 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:05:163 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:05:163 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:05:163 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:05:163 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:05:163 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:05:164 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855856.42122]:eCallBeginEvent,Msk(bf0002) 18:38:05:164 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855856.42122]:eCallBeginEvent,Msk(bf0002) 18:38:05:164 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855856.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:05:164 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855856.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:05:164 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:05:164 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:05:164 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:05:164 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:05:164 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:05:164 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:05:164 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:05:164 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:05:164 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:05:288 CTIOS1-ctios Trace: >>CG:[call.5000.46855856]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855856 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42122 RelDevID:42122 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855856) 18:38:05:288 CTIOS1-ctios Trace: >>CG:[call.5000.46855856]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855856 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42122 MsgID:eCallClearedEvent DvrKey:call.5000.46855856) 18:38:05:288 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855856.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:05:288 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855856.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:05:288 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855856.42122]:eCallClearedEvent,Msk(3f0000) 18:38:05:288 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855856.42122]:eCallClearedEvent,Msk(3f0000) 18:38:05:288 CTIOS1-ctios Trace: >>CG:[call.5000.46855856]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855856 ConnDevIDTyp:0 ConnDevID:42122 MsgID:eCallEndEvent DvrKey:call.5000.46855856) 18:38:05:288 CTIOS1-ctios Trace: Removed CallConnection(42122.0). 18:38:05:288 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855856 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:05:288 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855856.42122]:eCallEndEvent 18:38:05:288 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855856.42122]:eCallEndEvent 18:38:05:289 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:38:05:289 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:05:289 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:05:289 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:05:289 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:05:289 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:05:289 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:05:289 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:05:289 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:05:290 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:05:296 CTIOS1-ctios Trace: >>CG:[call.5000.46855846]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855846 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855846 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03238335798 NewConnDevID:03238335798 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855846 ecc:(...)) 18:38:05:296 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855846.03238335798]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:05:296 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855846.42525]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:05:296 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855846.42525]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:05:297 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:0) 18:38:05:297 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:05:297 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:05:297 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:05:297 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:05:297 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:05:297 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:05:297 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:05:298 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:05:319 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eQueryAgentStatisticsConf(IID:32371763 PrphID:5000 AGExt:42122 AGID:48756 AGInstr:42122 UniqObjID:agent.5000.48756 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2589 LogdOnTimeTdy:9475 NotRdyTimeTdy:269 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:41 HdlCallsTlkTimeTdy:6409 HdlCallsTimeTdy:6551 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2060 LogdOnTimeSess:5817 NotRdyTimeSess:129 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:3499 HdlCallsTimeSess:3574 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:160 IntCallsTimeSess:58 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:160 IntCallsTimeTdy:58 HdlCallsAftCallTimeSess:75 HdlCallsAftCallTimeTdy:142 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prv 18:38:05:319 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eOnNewAgentStatisticsEvent 18:38:05:369 CTIOS1-ctios Trace: ->RCV[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4) a=3693][agent.5000.3693]:eSetAgentStateRequest(eNotReady) 18:38:05:478 CTIOS1-ctios Trace: >>CG:[call.5000.198845382]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845382 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845382 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0412421733 CallWrpupData:BB_1218_NetworkIssue/Authentication&Con NewConnDevID:21175 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845382 ecc:(...)) 18:38:05:479 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845382.0412421733]:eCallDataUpdateEvent 18:38:05:479 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845382.21175]:eCallDataUpdateEvent 18:38:05:519 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5864 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42163 AGID:3693 AGInstr:42163 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3693 AGAvailStatus:0) 18:38:05:519 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:05:519 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:05:519 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:05:519 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:05:519 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:05:519 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:05:520 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:05:520 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:05:520 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:05:520 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eSetAgentStateConf(UniqObjID:agent.5000.3693 MsgID:eSetAgentStateConf TgtCILClntID:GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)) 18:38:05:520 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eSetAgentStateConf 18:38:05:523 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:0) 18:38:05:523 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:38:05:523 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:05:523 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:05:523 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:05:523 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:05:523 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:05:523 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:05:524 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:05:562 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:1) 18:38:05:562 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:05:562 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:05:562 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:05:562 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:05:562 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:05:562 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:05:562 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:05:562 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:05:578 CTIOS1-ctios Trace: >>CG:[agent.5000.36198]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9671 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21193 AGID:36198 AGInstr:21193 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36198 AGAvailStatus:0) 18:38:05:578 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:38:05:578 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:05:602 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42094 ANI:04235786299 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207082 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207082 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7990618) 18:38:05:602 CTIOS1-ctios Trace: <-SND[FL3-83-D58A-5644-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:05:634 CTIOS1-ctios Trace: >>CG:[agent.5000.5263]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:8087 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42094 AGID:5263 AGInstr:42094 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.5263 AGAvailStatus:0) 18:38:05:634 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5263]:eAgentStateEvent(eReserved),Msk(0) 18:38:05:634 CTIOS1-ctios Trace: <-SND[FL3-83-D58A-5644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5263]:eAgentStateEvent(eReserved),Msk(0) 18:38:05:634 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5263]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:05:634 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5263]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:05:634 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5263]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:05:634 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5263]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:05:634 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5263]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:05:634 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5263]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:05:635 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5263]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:05:657 CTIOS1-ctios Trace: >>CG:[agent.5000.48817]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:618 SGID:6061 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42523 AGID:48817 AGInstr:42523 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48817 AGAvailStatus:0) 18:38:05:657 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:eAgentStateEvent(eTalking),Msk(0) 18:38:05:657 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:05:657 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48817]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:05:657 CTIOS1-ctios Trace: >>CG:[call.5000.46855851]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855851 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855851 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0514340655 NewConnDevID:0514340655 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855851 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105085))) 18:38:05:657 CTIOS1-ctios Trace: >>CG:[call.5000.46855851]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855851 ConnDevIDTyp:0 SVC#:616 SVCID:6109 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:618 SGID:6061 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42523 CallngDevID:0514340655 CalldDevID:42523 LstRedirDevID:(null) AnsDevID:42523 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855851 Trnk#:0 TrnkGrp#:0) 18:38:05:658 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855851.0514340655]:eCallDataUpdateEvent,Msk(bf0002) 18:38:05:658 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855851.42523]:eCallDataUpdateEvent,Msk(3f0001) 18:38:05:658 CTIOS1-ctios Trace: [call.5000.46855851] Found CallConnection(0514340655.1). 18:38:05:658 CTIOS1-ctios Trace: [call.5000.46855851] Found CallConnection(0514340655.1). 18:38:05:658 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855851.0514340655]:eCallEstablishedEvent,Msk(bf01a6) 18:38:05:658 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855851.42523]:eCallEstablishedEvent,Msk(bf01a6) 18:38:05:662 CTIOS1-ctios Trace: >>CG:[call.5000.46855857]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855857 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:04235786299 DNIS:42094 Dialed#:45233 ConnDevID:04235786299 RCallKeyDay:151314 RCallKeyCID:207082 MsgID:eCallBeginEvent DvrKey:call.5000.46855857 ecc:(...) ICMEntUniqID:icm.151314.207082 RCallKeySeq#:2) 18:38:05:662 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855857 18:38:05:662 CTIOS1-ctios Trace: >>CG:[call.5000.46855857]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855857 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:04235786299 AlrtgDevID:(null) CallngDevID:04235786299 CalldDevID:42094 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855857 Trnk#:0 TrnkGrp#:0) 18:38:05:662 CTIOS1-ctios Trace: [call.5000.46855857]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 04235786299. 18:38:05:662 CTIOS1-ctios Trace: CallConnection(04235786299.1) created AgentObject (Device) for DeviceID(04235786299). 18:38:05:662 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:05:662 CTIOS1-ctios Trace: Added CallConnection(04235786299.1). 18:38:05:662 CTIOS1-ctios Trace: [call.5000.46855857]::CreateCallConnection(): CallConnection(04235786299.1) created successfully. 18:38:05:662 CTIOS1-ctios Trace: >>CG:[call.5000.46855857]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855857 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:04235786299 AlrtgDevID:42094 CallngDevID:04235786299 CalldDevID:42094 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855857 Trnk#:0 TrnkGrp#:0) 18:38:05:662 CTIOS1-ctios Trace: [call.5000.46855857] Found CallConnection(04235786299.1) for device 04235786299. 18:38:05:662 CTIOS1-ctios Trace: [call.5000.46855857]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42094. 18:38:05:662 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855857.04235786299]:eCallBeginEvent 18:38:05:662 CTIOS1-ctios Trace: [call.5000.46855857] CallConnection(04235786299.1) found DeviceID(42094) AgentID(5263). 18:38:05:662 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:05:662 CTIOS1-ctios Trace: Added CallConnection(04235786299.1). 18:38:05:662 CTIOS1-ctios Trace: [call.5000.46855857]::CreateCallConnection(): CallConnection(04235786299.1) created successfully. 18:38:05:662 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855857.04235786299]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:05:662 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855857.42094]:eCallBeginEvent 18:38:05:662 CTIOS1-ctios Trace: <-SND[FL3-83-D58A-5644-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855857.42094]:eCallBeginEvent 18:38:05:663 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855857.04235786299]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:05:663 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855857.42094]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:05:663 CTIOS1-ctios Trace: <-SND[FL3-83-D58A-5644-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855857.42094]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:05:665 CTIOS1-ctios Trace: >>CG:[agent.5000.48507]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10678 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42203 AGID:48507 AGInstr:42203 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48507 AGAvailStatus:0) 18:38:05:665 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:eAgentStateEvent(eTalking),Msk(0) 18:38:05:665 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:eAgentStateEvent(eTalking),Msk(0) 18:38:05:665 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:05:665 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:05:665 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:05:665 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:05:665 CTIOS1-ctios Trace: >>CG:[call.5000.46855852]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855852 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855852 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4235303252 NewConnDevID:4235303252 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855852 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105085))) 18:38:05:665 CTIOS1-ctios Trace: >>CG:[call.5000.46855852]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855852 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42203 CallngDevID:4235303252 CalldDevID:42203 LstRedirDevID:(null) AnsDevID:42203 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855852 Trnk#:0 TrnkGrp#:0) 18:38:05:665 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:05:666 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:05:666 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:05:666 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855852.4235303252]:eCallDataUpdateEvent,Msk(bf0002) 18:38:05:666 CTIOS1-ctios Trace: [call.5000.46855852] Found CallConnection(4235303252.1). 18:38:05:666 CTIOS1-ctios Trace: [call.5000.46855852] Found CallConnection(4235303252.1). 18:38:05:666 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855852.42203]:eCallDataUpdateEvent,Msk(3f0001) 18:38:05:666 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855852.42203]:eCallDataUpdateEvent,Msk(3f0001) 18:38:05:666 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855852.4235303252]:eCallEstablishedEvent,Msk(bf01a6) 18:38:05:666 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855852.42203]:eCallEstablishedEvent,Msk(bf01a6) 18:38:05:666 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855852.42203]:eCallEstablishedEvent,Msk(bf01a6) 18:38:05:744 CTIOS1-ctios Trace: ->RCV[FO7-145-DB0E-4840-dotNET_Sess(31914638)_EvtThd(4) a=48125][call.5000.46855422.42628]:eClearConnectionRequest 18:38:05:785 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:1) 18:38:05:785 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:05:785 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:05:786 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:05:786 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:05:786 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:05:786 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:05:786 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:05:786 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:05:816 CTIOS1-ctios Trace: [call.5000.46855422] Found CallConnection(42628.0) for device 42628. 18:38:05:816 CTIOS1-ctios Trace: [call.5000.46855422] Found CallConnection(42628.0) for device 42628. 18:38:05:816 CTIOS1-ctios Trace: >>CG:[call.5000.46855422]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855422 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42628 RelDevID:42628 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855422) 18:38:05:816 CTIOS1-ctios Trace: >>CG:[call.5000.46855422]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855422 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03125403166 RelDevID:03125403166 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855422) 18:38:05:816 CTIOS1-ctios Trace: >>CG:[call.5000.46855422]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855422 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03125403166 MsgID:eCallClearedEvent DvrKey:call.5000.46855422) 18:38:05:816 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855422.03125403166]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:05:816 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855422.42628]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:05:816 CTIOS1-ctios Trace: <-SND[FO7-145-DB0E-4840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855422.42628]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:05:816 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855422.03125403166]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:05:816 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855422.42628]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:05:816 CTIOS1-ctios Trace: <-SND[FO7-145-DB0E-4840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855422.42628]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:05:816 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855422.03125403166]:eCallClearedEvent,Msk(3f0000) 18:38:05:817 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855422.42628]:eCallClearedEvent,Msk(3f0000) 18:38:05:817 CTIOS1-ctios Trace: <-SND[FO7-145-DB0E-4840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855422.42628]:eCallClearedEvent,Msk(3f0000) 18:38:05:817 CTIOS1-ctios Trace: >>CG:[agent.5000.48125]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10042 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42628 AGID:48125 AGInstr:42628 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48125 AGAvailStatus:0) 18:38:05:817 CTIOS1-ctios Trace: [agent.5000.48125]: Current Wrapup Mode = 3 18:38:05:817 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48125]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:05:817 CTIOS1-ctios Trace: <-SND[FO7-145-DB0E-4840-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48125]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:05:836 CTIOS1-ctios Trace: >>CG:[call.5000.46855422.42628]:eClearConnectionConf(UniqObjID:call.5000.46855422.42628 MsgID:eClearConnectionConf TgtCILClntID:FO7-145-DB0E-4840-dotNET_Sess(31914638)_EvtThd(4)) 18:38:05:836 CTIOS1-ctios Trace: <-SND[FO7-145-DB0E-4840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855422.42628]:eClearConnectionConf,Msk(3f0000) 18:38:05:852 CTIOS1-ctios Trace: >>CG:[agent.5000.36198]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9671 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21193 AGID:36198 AGInstr:21193 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36198 AGAvailStatus:1) 18:38:05:853 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:05:853 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:05:913 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207318 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207318 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991033) 18:38:05:913 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207319 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207319 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991034) 18:38:05:942 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:05:943 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:05:943 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:05:943 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:05:943 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:05:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:05:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:05:944 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:06:001 CTIOS1-ctios Trace: >>CG:[call.5000.198845420.21042]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.198845420.21042 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)) 18:38:06:001 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.198845420.21042]. 18:38:06:004 CTIOS1-ctios Trace: >>CG:[call.5000.154709901.21029]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.154709901.21029 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:ITSD-South-2660-dotNET_Sess(31914638)_EvtThd(4)) 18:38:06:004 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.154709901.21029]. 18:38:06:004 CTIOS1-ctios Trace: >>CG:[call.5000.198845413.21066]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.198845413.21066 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)) 18:38:06:004 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.198845413.21066]. 18:38:06:004 CTIOS1-ctios Trace: >>CG:[call.5000.46855578.51054]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.46855578.51054 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:GF-PC-3124-3296) 18:38:06:004 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.46855578.51054]. 18:38:06:004 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:38:06:004 CTIOS1-ctios Trace: >>CG:[call.5000.46855858]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855858 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42037 ConnDevID:42037 MsgID:eCallBeginEvent DvrKey:call.5000.46855858 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105085))) 18:38:06:004 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855858 18:38:06:005 CTIOS1-ctios Trace: >>CG:[call.5000.46855858]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855858 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42037 CallngDevID:42037 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855858) 18:38:06:005 CTIOS1-ctios Trace: [call.5000.46855858] CallConnection(42037.0) found DeviceID(42037) AgentID(48558). 18:38:06:005 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:06:005 CTIOS1-ctios Trace: Added CallConnection(42037.0). 18:38:06:005 CTIOS1-ctios Trace: [call.5000.46855858]::CreateCallConnection(): CallConnection(42037.0) created successfully. 18:38:06:005 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:0) 18:38:06:005 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:38:06:005 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:006 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:006 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:006 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:006 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:006 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:006 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:006 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855858.42037]:eCallBeginEvent,Msk(bf0002) 18:38:06:006 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855858.42037]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:06:006 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:38:06:006 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:006 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:006 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:006 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:007 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:007 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:007 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:021 CTIOS1-ctios Trace: ->RCV[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4) a=3693][agent.5000.3693]:eSetAgentStateRequest(eAvailable) 18:38:06:069 CTIOS1-ctios Trace: >>CG:[call.5000.2131420818]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420818 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41236 ConnDevID:41236 MsgID:eCallBeginEvent DvrKey:call.5000.2131420818) 18:38:06:069 CTIOS1-ctios Trace: >>CG:[call.5000.2131420818]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420818 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41236 CallngDevID:41236 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420818) 18:38:06:069 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420818 18:38:06:069 CTIOS1-ctios Trace: >>CG:[call.5000.2131420818]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420818 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420818 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41236 NewConnDevID:41236 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420818) 18:38:06:069 CTIOS1-ctios Trace: [call.5000.2131420818] CallConnection(41236.0) found DeviceID(41236) AgentID(). 18:38:06:069 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:06:069 CTIOS1-ctios Trace: Added CallConnection(41236.0). 18:38:06:069 CTIOS1-ctios Trace: [call.5000.2131420818]::CreateCallConnection(): CallConnection(41236.0) created successfully. 18:38:06:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420818.41236]:eCallBeginEvent,Msk(bf0002) 18:38:06:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420818.41236]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:06:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420818.41236]:eCallDataUpdateEvent,Msk(bf0002) 18:38:06:069 CTIOS1-ctios Trace: >>CG:[call.5000.2131420818]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420818 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41236 CallngDevID:41236 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420818) 18:38:06:070 CTIOS1-ctios Trace: [call.5000.2131420818] Found CallConnection(41236.0) for device 41236. 18:38:06:070 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420818.41236]:eCallOriginatedEvent,Msk(bf0002) 18:38:06:071 CTIOS1-ctios Trace: >>CG:[call.5000.2131420818]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420818 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420818 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41236 NewConnDevID:41236 RCallKeyDay:151314 RCallKeyCID:207318 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420818 ICMEntUniqID:icm.151314.207318 RCallKeySeq#:1) 18:38:06:071 CTIOS1-ctios Trace: >>CG:[call.5000.2131420818]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420818 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41236 AlrtgDevID: CallngDevID:41236 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420818 Trnk#:0 TrnkGrp#:0) 18:38:06:071 CTIOS1-ctios Trace: [call.5000.2131420818] Found CallConnection(41236.0) for device 41236. 18:38:06:071 CTIOS1-ctios Trace: >>CG:[call.5000.2131420818]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420818 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41236 AlrtgDevID:51044 CallngDevID:41236 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420818 Trnk#:0 TrnkGrp#:0) 18:38:06:071 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420818.41236]:eCallDataUpdateEvent,Msk(bf0002) 18:38:06:071 CTIOS1-ctios Trace: [call.5000.2131420818] Found CallConnection(41236.0) for device 41236. 18:38:06:071 CTIOS1-ctios Trace: [call.5000.2131420818]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:06:072 CTIOS1-ctios Trace: [call.5000.2131420818] CallConnection(41236.0) found DeviceID(51044) AgentID(05230). 18:38:06:072 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:06:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420818.41236]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:06:072 CTIOS1-ctios Trace: Added CallConnection(41236.0). 18:38:06:072 CTIOS1-ctios Trace: [call.5000.2131420818]::CreateCallConnection(): CallConnection(41236.0) created successfully. 18:38:06:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420818.51044]:eCallBeginEvent 18:38:06:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420818.41236]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:06:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420818.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:06:073 CTIOS1-ctios Trace: >>CG:[call.5000.2131420818]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420818 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420818 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41236 NewConnDevID:41236 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420818 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105085))) 18:38:06:073 CTIOS1-ctios Trace: >>CG:[call.5000.2131420818]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420818 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41236 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420818 Trnk#:0 TrnkGrp#:0) 18:38:06:073 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:06:073 CTIOS1-ctios Trace: >>CG:[call.5000.2131420818]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420818 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420818) 18:38:06:073 CTIOS1-ctios Trace: [call.5000.2131420818] Found CallConnection(41236.0). 18:38:06:073 CTIOS1-ctios Trace: [call.5000.2131420818] Found CallConnection(41236.0). 18:38:06:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420818.41236]:eCallDataUpdateEvent,Msk(bf0002) 18:38:06:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420818.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:06:073 CTIOS1-ctios Trace: [call.5000.2131420818] Found CallConnection(51044.0). 18:38:06:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420818.41236]:eCallEstablishedEvent,Msk(bf01a6) 18:38:06:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420818.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:06:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:06:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:073 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420818.41236]: eCallHeldEvent,Msk(bf0126) 18:38:06:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420818.51044]: eCallHeldEvent,Msk(bf000a) 18:38:06:073 CTIOS1-ctios Trace: >>CG:[call.5000.2131420819]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420819 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41244 ConnDevID:41244 MsgID:eCallBeginEvent DvrKey:call.5000.2131420819) 18:38:06:073 CTIOS1-ctios Trace: >>CG:[call.5000.2131420819]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420819 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41244 CallngDevID:41244 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420819) 18:38:06:074 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420819 18:38:06:074 CTIOS1-ctios Trace: [call.5000.2131420819] CallConnection(41244.0) found DeviceID(41244) AgentID(). 18:38:06:074 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:06:074 CTIOS1-ctios Trace: Added CallConnection(41244.0). 18:38:06:074 CTIOS1-ctios Trace: [call.5000.2131420819]::CreateCallConnection(): CallConnection(41244.0) created successfully. 18:38:06:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420819.41244]:eCallBeginEvent,Msk(bf0002) 18:38:06:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420819.41244]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:06:074 CTIOS1-ctios Trace: >>CG:[call.5000.2131420819]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420819 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420819 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41244 NewConnDevID:41244 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420819) 18:38:06:074 CTIOS1-ctios Trace: >>CG:[call.5000.2131420819]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420819 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41244 CallngDevID:41244 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420819) 18:38:06:074 CTIOS1-ctios Trace: [call.5000.2131420819] Found CallConnection(41244.0) for device 41244. 18:38:06:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420819.41244]:eCallDataUpdateEvent,Msk(bf0002) 18:38:06:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420819.41244]:eCallOriginatedEvent,Msk(bf0002) 18:38:06:075 CTIOS1-ctios Trace: >>CG:[call.5000.2131420819]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420819 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420819 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41244 NewConnDevID:41244 RCallKeyDay:151314 RCallKeyCID:207319 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420819 ICMEntUniqID:icm.151314.207319 RCallKeySeq#:1) 18:38:06:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420819.41244]:eCallDataUpdateEvent,Msk(bf0002) 18:38:06:076 CTIOS1-ctios Trace: >>CG:[call.5000.2131420819]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420819 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41244 AlrtgDevID: CallngDevID:41244 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420819 Trnk#:0 TrnkGrp#:0) 18:38:06:076 CTIOS1-ctios Trace: [call.5000.2131420819] Found CallConnection(41244.0) for device 41244. 18:38:06:076 CTIOS1-ctios Trace: >>CG:[call.5000.2131420819]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420819 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41244 AlrtgDevID:51023 CallngDevID:41244 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420819 Trnk#:0 TrnkGrp#:0) 18:38:06:076 CTIOS1-ctios Trace: [call.5000.2131420819] Found CallConnection(41244.0) for device 41244. 18:38:06:076 CTIOS1-ctios Trace: [call.5000.2131420819]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:06:076 CTIOS1-ctios Trace: >>CG:[call.5000.2131420819]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420819 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420819 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41244 NewConnDevID:41244 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420819 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105085))) 18:38:06:076 CTIOS1-ctios Trace: [call.5000.2131420819] CallConnection(41244.0) found DeviceID(51023) AgentID(33632). 18:38:06:076 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:06:076 CTIOS1-ctios Trace: Added CallConnection(41244.0). 18:38:06:076 CTIOS1-ctios Trace: [call.5000.2131420819]::CreateCallConnection(): CallConnection(41244.0) created successfully. 18:38:06:076 CTIOS1-ctios Trace: >>CG:[call.5000.2131420819]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420819 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41244 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420819 Trnk#:0 TrnkGrp#:0) 18:38:06:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420819.41244]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:06:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420819.51023]:eCallBeginEvent 18:38:06:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420819.41244]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:06:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420819.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:06:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420819.41244]:eCallDataUpdateEvent,Msk(bf0002) 18:38:06:076 CTIOS1-ctios Trace: [call.5000.2131420819] Found CallConnection(41244.0). 18:38:06:076 CTIOS1-ctios Trace: [call.5000.2131420819] Found CallConnection(41244.0). 18:38:06:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420819.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:06:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420819.41244]:eCallEstablishedEvent,Msk(bf01a6) 18:38:06:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420819.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:06:080 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:06:080 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:06:080 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:081 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:081 CTIOS1-ctios Trace: >>CG:[call.5000.2131420819]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420819 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420819) 18:38:06:081 CTIOS1-ctios Trace: [call.5000.2131420819] Found CallConnection(51023.0). 18:38:06:081 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420819.41244]: eCallHeldEvent,Msk(bf0126) 18:38:06:081 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420819.51023]: eCallHeldEvent,Msk(bf000a) 18:38:06:098 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5864 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42163 AGID:3693 AGInstr:42163 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3693 AGAvailStatus:1) 18:38:06:098 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:06:098 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:06:098 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:099 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:099 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:099 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:099 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:099 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:099 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:100 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eSetAgentStateConf(UniqObjID:agent.5000.3693 MsgID:eSetAgentStateConf TgtCILClntID:GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)) 18:38:06:100 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eSetAgentStateConf 18:38:06:113 CTIOS1-ctios Trace: >>CG:[call.5000.46855614]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855614 ConnDevIDTyp:1 ConnDevID:3324171050 MsgID:eCallEndEvent DvrKey:call.5000.46855614) 18:38:06:113 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855614 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:06:113 CTIOS1-ctios Trace: >>CG:[agent.5000.48374]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10392 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42626 AGID:48374 AGInstr:42626 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48374 AGAvailStatus:1) 18:38:06:113 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48374]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:06:113 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48374]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:06:113 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48374]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:114 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48374]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:144 CTIOS1-ctios Trace: >>CG:[call.5000.2131420818]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420818 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420818 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41236 NewConnDevID:41236 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420818 ecc:(...)) 18:38:06:144 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420818.41236]:eCallDataUpdateEvent,Msk(bf0126) 18:38:06:144 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420818.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:06:145 CTIOS1-ctios Trace: >>CG:[call.5000.2131420819]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420819 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420819 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41244 NewConnDevID:41244 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420819 ecc:(...)) 18:38:06:145 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420819.41244]:eCallDataUpdateEvent,Msk(bf0126) 18:38:06:145 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420819.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:06:157 CTIOS1-ctios Trace: [call.5000.46855081] Found CallConnection(42033.0) for device 42033. 18:38:06:158 CTIOS1-ctios Trace: [call.5000.46855081] Found CallConnection(42033.0) for device 42033. 18:38:06:174 CTIOS1-ctios Trace: >>CG:[call.5000.46855081]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855081 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42033 RelDevID:42033 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855081) 18:38:06:174 CTIOS1-ctios Trace: >>CG:[call.5000.46855081]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855081 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:03214411540 RelDevID:03214411540 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855081) 18:38:06:174 CTIOS1-ctios Trace: >>CG:[call.5000.46855081]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855081 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42033 MsgID:eCallClearedEvent DvrKey:call.5000.46855081) 18:38:06:174 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855081.42033]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:06:174 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855081.42033]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:06:174 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855081.42033]:eCallClearedEvent,Msk(3f0000) 18:38:06:177 CTIOS1-ctios Trace: >>CG:[call.5000.46855081]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855081 ConnDevIDTyp:0 ConnDevID:42033 MsgID:eCallEndEvent DvrKey:call.5000.46855081) 18:38:06:177 CTIOS1-ctios Trace: Removed CallConnection(42033.0). 18:38:06:177 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855081 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:06:178 CTIOS1-ctios Trace: >>CG:[agent.5000.3649]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5758 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42033 AGID:3649 AGInstr:42033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3649 AGAvailStatus:1) 18:38:06:178 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855081.42033]:eCallEndEvent 18:38:06:178 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3649]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:06:178 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3649]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:178 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3649]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:179 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3649]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:179 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3649]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:179 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3649]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:179 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3649]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:179 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3649]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:198 CTIOS1-ctios Trace: [call.5000.46855851] Found CallConnection(42523.0) for device 42523. 18:38:06:199 CTIOS1-ctios Trace: [call.5000.46855852] Found CallConnection(42203.0) for device 42203. 18:38:06:203 CTIOS1-ctios Trace: ->RCV[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3) a=12236][agent.5000.12236]:eSetAgentStateRequest(eAvailable) 18:38:06:208 CTIOS1-ctios Trace: ->RCV[ITSD-South-688-dotNET_Sess(31914638)_EvtThd(4) a=39108][agent.5000.39108]:eSetAgentStateRequest(eAvailable) 18:38:06:209 CTIOS1-ctios Trace: >>CG:[agent.5000.3649]:eQueryAgentStatisticsConf(IID:32371767 PrphID:5000 AGExt:42033 AGID:3649 AGInstr:42033 UniqObjID:agent.5000.3649 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:3955 LogdOnTimeTdy:5374 NotRdyTimeTdy:4 AGOutCallsTdy:13 AGOutCallsTlkTimeTdy:1409 AGOutCallsTimeTdy:1409 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:3838 LogdOnTimeSess:5254 NotRdyTimeSess:1 AGOutCallsSess:13 AGOutCallsTlkTimeSess:1409 AGOutCallsTimeSess:1409 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:1 IntCallsTimeSess:3 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:1 IntCallsTimeTdy:3 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 18:38:06:221 CTIOS1-ctios Trace: [call.5000.46855852] Found CallConnection(42203.0) for device 42203. 18:38:06:225 CTIOS1-ctios Trace: ->RCV[FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4) a=48569][agent.5000.48569]:eSetAgentStateRequest(eNotReady) 18:38:06:240 CTIOS1-ctios Trace: [call.5000.46855851] Found CallConnection(42523.0) for device 42523. 18:38:06:264 CTIOS1-ctios Trace: >>CG:[call.5000.46854935]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46854935 ConnDevIDTyp:0 ConnDevID:51073 MsgID:eCallEndEvent DvrKey:call.5000.46854935) 18:38:06:264 CTIOS1-ctios Trace: Removed CallConnection(910606841222.1). 18:38:06:264 CTIOS1-ctios Trace: Removed CallConnection(51073.0). 18:38:06:264 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46854935 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:06:264 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:1) 18:38:06:264 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854935.910606841222]:eCallEndEvent 18:38:06:264 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854935.51073]:eCallEndEvent 18:38:06:264 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46854935.51073]:eCallEndEvent 18:38:06:264 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:06:265 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:06:265 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:265 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:265 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eSetAgentStateConf(UniqObjID:agent.5000.12236 MsgID:eSetAgentStateConf TgtCILClntID:FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)) 18:38:06:265 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eSetAgentStateConf 18:38:06:269 CTIOS1-ctios Trace: >>CG:[call.5000.154709730]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709730 ConnDevIDTyp:0 ConnDevID:21259 MsgID:eCallEndEvent DvrKey:call.5000.154709730) 18:38:06:269 CTIOS1-ctios Trace: Removed CallConnection(2132525677.1). 18:38:06:269 CTIOS1-ctios Trace: Removed CallConnection(21259.0). 18:38:06:269 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709730 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:06:269 CTIOS1-ctios Trace: >>CG:[agent.5000.39108]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10110 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21259 AGID:39108 AGInstr:21259 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39108 AGAvailStatus:1) 18:38:06:270 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709730.2132525677]:eCallEndEvent 18:38:06:270 CTIOS1-ctios Trace: <-SND[ITSD-South-688-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709730.21259]:eCallEndEvent 18:38:06:270 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709730.21259]:eCallEndEvent 18:38:06:270 CTIOS1-ctios Trace: <-SND[ITSD-South-688-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39108]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:06:270 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39108]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:06:271 CTIOS1-ctios Trace: >>CG:[agent.5000.39108]:eSetAgentStateConf(UniqObjID:agent.5000.39108 MsgID:eSetAgentStateConf TgtCILClntID:ITSD-South-688-dotNET_Sess(31914638)_EvtThd(4)) 18:38:06:271 CTIOS1-ctios Trace: <-SND[ITSD-South-688-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39108]:eSetAgentStateConf 18:38:06:286 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:401 SVCID:5034 SG#:501 SGID:5044 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21015 ANI:04232560444 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206872 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206872 RCallKeySeq#:1 CallTypIDTag:5039 PreCallIIDTag:7990291) 18:38:06:286 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:06:295 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eQueryAgentStatisticsConf(IID:32371771 PrphID:5000 AGExt:51073 AGID:12236 AGInstr:51073 UniqObjID:agent.5000.12236 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1600 LogdOnTimeTdy:9091 NotRdyTimeTdy:4649 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1600 LogdOnTimeSess:9091 NotRdyTimeSess:4649 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:15 AutoOutCallsTlkTimeSess:1314 AutoOutCallsTimeSess:1979 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:15 AutoOutCallsTlkTimeTdy:1314 AutoOutCallsTimeTdy:1979 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:06:295 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eOnNewAgentStatisticsEvent 18:38:06:301 CTIOS1-ctios Trace: >>CG:[agent.5000.39108]:eQueryAgentStatisticsConf(IID:32371772 PrphID:5000 AGExt:21259 AGID:39108 AGInstr:21259 UniqObjID:agent.5000.39108 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:881 LogdOnTimeTdy:9002 NotRdyTimeTdy:470 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:44 HdlCallsTlkTimeTdy:6766 HdlCallsTimeTdy:7602 IncCallsHldTdy:1 IncCallsHldTimeTdy:35 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:395 LogdOnTimeSess:6269 NotRdyTimeSess:442 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:30 HdlCallsTlkTimeSess:4824 HdlCallsTimeSess:5395 IncCallsHldSess:1 IncCallsHldTimeSess:35 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:536 HdlCallsAftCallTimeTdy:801 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:38:06:301 CTIOS1-ctios Trace: <-SND[ITSD-South-688-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39108]:eOnNewAgentStatisticsEvent 18:38:06:316 CTIOS1-ctios Trace: >>CG:[agent.5000.6325]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:6347 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21015 AGID:6325 AGInstr:21015 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6325 AGAvailStatus:0) 18:38:06:317 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6325]:eAgentStateEvent(eReserved),Msk(0) 18:38:06:317 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6325]:eAgentStateEvent(eReserved),Msk(0) 18:38:06:317 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6325]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:06:375 CTIOS1-ctios Trace: >>CG:[agent.5000.48569]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10744 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42180 AGID:48569 AGInstr:42180 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48569 AGAvailStatus:0) 18:38:06:375 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:06:375 CTIOS1-ctios Trace: <-SND[FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:06:375 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:06:376 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:06:376 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:06:376 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:06:376 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:06:376 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:06:376 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:06:376 CTIOS1-ctios Trace: >>CG:[agent.5000.48569]:eSetAgentStateConf(UniqObjID:agent.5000.48569 MsgID:eSetAgentStateConf TgtCILClntID:FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4)) 18:38:06:376 CTIOS1-ctios Trace: <-SND[FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:eSetAgentStateConf 18:38:06:394 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:609 SVCID:6103 SG#:608 SGID:6056 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42626 ANI:0483214403 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206926 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206926 RCallKeySeq#:1 CallTypIDTag:5129 PreCallIIDTag:7990383) 18:38:06:394 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:06:401 CTIOS1-ctios Trace: >>CG:[call.5000.2131420818]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420818 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420818) 18:38:06:401 CTIOS1-ctios Trace: >>CG:[call.5000.2131420818]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420818 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41236 RelDevID:41236 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420818) 18:38:06:401 CTIOS1-ctios Trace: >>CG:[call.5000.2131420818]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420818 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41236 MsgID:eCallClearedEvent DvrKey:call.5000.2131420818) 18:38:06:401 CTIOS1-ctios Trace: >>CG:[call.5000.2131420818]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420818 ConnDevIDTyp:0 ConnDevID:41236 MsgID:eCallEndEvent DvrKey:call.5000.2131420818) 18:38:06:401 CTIOS1-ctios Trace: Removed CallConnection(41236.0). 18:38:06:401 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:06:401 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420818 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:06:401 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420818.41236]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:06:401 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420818.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:06:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420818.41236]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:06:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420818.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:06:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420818.41236]:eCallClearedEvent,Msk(3f0000) 18:38:06:402 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:06:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420818.51044]:eCallClearedEvent,Msk(3f0000) 18:38:06:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420818.41236]:eCallEndEvent 18:38:06:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420818.51044]:eCallEndEvent 18:38:06:402 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:06:402 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:402 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:405 CTIOS1-ctios Trace: >>CG:[call.5000.198845514]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845514 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:04232560444 DNIS:21015 Dialed#:45433 ConnDevID:04232560444 RCallKeyDay:151314 RCallKeyCID:206872 MsgID:eCallBeginEvent DvrKey:call.5000.198845514 ecc:(...) ICMEntUniqID:icm.151314.206872 RCallKeySeq#:2) 18:38:06:405 CTIOS1-ctios Trace: >>CG:[call.5000.198845514]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845514 ConnDevIDTyp:1 SVC#:401 SVCID:5034 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:04232560444 AlrtgDevID:(null) CallngDevID:04232560444 CalldDevID:21015 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845514 Trnk#:0 TrnkGrp#:0) 18:38:06:405 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845514 18:38:06:405 CTIOS1-ctios Trace: [call.5000.198845514]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 04232560444. 18:38:06:405 CTIOS1-ctios Trace: CallConnection(04232560444.1) created AgentObject (Device) for DeviceID(04232560444). 18:38:06:405 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:06:405 CTIOS1-ctios Trace: Added CallConnection(04232560444.1). 18:38:06:405 CTIOS1-ctios Trace: [call.5000.198845514]::CreateCallConnection(): CallConnection(04232560444.1) created successfully. 18:38:06:406 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845514.04232560444]:eCallBeginEvent 18:38:06:406 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845514.04232560444]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:06:406 CTIOS1-ctios Trace: >>CG:[call.5000.198845514]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845514 ConnDevIDTyp:1 SVC#:401 SVCID:5034 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:501 SGID:5044 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:04232560444 AlrtgDevID:21015 CallngDevID:04232560444 CalldDevID:21015 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845514 Trnk#:0 TrnkGrp#:0) 18:38:06:406 CTIOS1-ctios Trace: [call.5000.198845514] Found CallConnection(04232560444.1) for device 04232560444. 18:38:06:406 CTIOS1-ctios Trace: [call.5000.198845514]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21015. 18:38:06:406 CTIOS1-ctios Trace: [call.5000.198845514] CallConnection(04232560444.1) found DeviceID(21015) AgentID(6325). 18:38:06:406 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:06:406 CTIOS1-ctios Trace: Added CallConnection(04232560444.1). 18:38:06:406 CTIOS1-ctios Trace: [call.5000.198845514]::CreateCallConnection(): CallConnection(04232560444.1) created successfully. 18:38:06:406 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845514.21015]:eCallBeginEvent 18:38:06:406 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845514.21015]:eCallBeginEvent 18:38:06:407 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845514.04232560444]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:06:407 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845514.21015]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:06:407 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845514.21015]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:06:421 CTIOS1-ctios Trace: >>CG:[call.5000.2131420819]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420819 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420819) 18:38:06:422 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420819.41244]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:06:422 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420819.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:06:422 CTIOS1-ctios Trace: >>CG:[call.5000.2131420819]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420819 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41244 RelDevID:41244 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420819) 18:38:06:422 CTIOS1-ctios Trace: >>CG:[call.5000.2131420819]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420819 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41244 MsgID:eCallClearedEvent DvrKey:call.5000.2131420819) 18:38:06:422 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420819.41244]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:06:422 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420819.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:06:422 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420819.41244]:eCallClearedEvent,Msk(3f0000) 18:38:06:422 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420819.51023]:eCallClearedEvent,Msk(3f0000) 18:38:06:422 CTIOS1-ctios Trace: >>CG:[call.5000.2131420819]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420819 ConnDevIDTyp:0 ConnDevID:41244 MsgID:eCallEndEvent DvrKey:call.5000.2131420819) 18:38:06:422 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:06:422 CTIOS1-ctios Trace: Removed CallConnection(41244.0). 18:38:06:422 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:06:422 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420819.41244]:eCallEndEvent 18:38:06:422 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420819 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:06:422 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420819.51023]:eCallEndEvent 18:38:06:422 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:06:422 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:423 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:425 CTIOS1-ctios Trace: >>CG:[agent.5000.48374]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10392 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42626 AGID:48374 AGInstr:42626 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48374 AGAvailStatus:0) 18:38:06:425 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48374]:eAgentStateEvent(eReserved),Msk(0) 18:38:06:425 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48374]:eAgentStateEvent(eReserved),Msk(0) 18:38:06:425 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48374]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:06:425 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48374]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:06:432 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32371773 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5106 LogdOnTimeTdy:9419 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:281 LogdOnTimeSess:674 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:06:448 CTIOS1-ctios Trace: >>CG:[call.5000.46855858]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855858 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42037 RelDevID:42037 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855858) 18:38:06:448 CTIOS1-ctios Trace: >>CG:[call.5000.46855858]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855858 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42037 MsgID:eCallClearedEvent DvrKey:call.5000.46855858) 18:38:06:448 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855858.42037]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:06:448 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855858.42037]:eCallClearedEvent,Msk(3f0000) 18:38:06:448 CTIOS1-ctios Trace: >>CG:[call.5000.46855858]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855858 ConnDevIDTyp:0 ConnDevID:42037 MsgID:eCallEndEvent DvrKey:call.5000.46855858) 18:38:06:448 CTIOS1-ctios Trace: Removed CallConnection(42037.0). 18:38:06:448 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855858 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:06:448 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855858.42037]:eCallEndEvent 18:38:06:448 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:38:06:448 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:06:449 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:449 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:449 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:449 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:449 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:449 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:449 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:452 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32371774 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5940 LogdOnTimeTdy:9325 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5940 LogdOnTimeSess:9325 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:06:461 CTIOS1-ctios Trace: >>CG:[call.5000.46855863]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855863 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0483214403 DNIS:42626 Dialed#:45233 ConnDevID:0483214403 RCallKeyDay:151314 RCallKeyCID:206926 MsgID:eCallBeginEvent DvrKey:call.5000.46855863 ecc:(...) ICMEntUniqID:icm.151314.206926 RCallKeySeq#:2) 18:38:06:461 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855863 18:38:06:461 CTIOS1-ctios Trace: >>CG:[call.5000.46855863]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855863 ConnDevIDTyp:1 SVC#:609 SVCID:6103 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0483214403 AlrtgDevID:(null) CallngDevID:0483214403 CalldDevID:42626 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855863 Trnk#:0 TrnkGrp#:0) 18:38:06:461 CTIOS1-ctios Trace: [call.5000.46855863]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0483214403. 18:38:06:461 CTIOS1-ctios Trace: CallConnection(0483214403.1) created AgentObject (Device) for DeviceID(0483214403). 18:38:06:461 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:06:461 CTIOS1-ctios Trace: Added CallConnection(0483214403.1). 18:38:06:461 CTIOS1-ctios Trace: [call.5000.46855863]::CreateCallConnection(): CallConnection(0483214403.1) created successfully. 18:38:06:461 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855863.0483214403]:eCallBeginEvent 18:38:06:461 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855863.0483214403]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:06:461 CTIOS1-ctios Trace: >>CG:[call.5000.46855863]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855863 ConnDevIDTyp:1 SVC#:609 SVCID:6103 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:608 SGID:6056 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0483214403 AlrtgDevID:42626 CallngDevID:0483214403 CalldDevID:42626 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855863 Trnk#:0 TrnkGrp#:0) 18:38:06:461 CTIOS1-ctios Trace: [call.5000.46855863] Found CallConnection(0483214403.1) for device 0483214403. 18:38:06:461 CTIOS1-ctios Trace: [call.5000.46855863]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42626. 18:38:06:461 CTIOS1-ctios Trace: [call.5000.46855863] CallConnection(0483214403.1) found DeviceID(42626) AgentID(48374). 18:38:06:461 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:06:461 CTIOS1-ctios Trace: Added CallConnection(0483214403.1). 18:38:06:461 CTIOS1-ctios Trace: [call.5000.46855863]::CreateCallConnection(): CallConnection(0483214403.1) created successfully. 18:38:06:462 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855863.42626]:eCallBeginEvent 18:38:06:462 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855863.42626]:eCallBeginEvent 18:38:06:462 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855863.0483214403]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:06:462 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855863.42626]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:06:462 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855863.42626]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:06:520 CTIOS1-ctios Trace: >>CG:[call.5000.46855851]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855851 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855851 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0514340655 NewConnDevID:0514340655 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855851 ecc:(...)) 18:38:06:520 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855851.0514340655]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:06:520 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855851.42523]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:06:562 CTIOS1-ctios Trace: ->RCV[FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4) a=48569][agent.5000.48569]:eSetAgentStateRequest(eAvailable) 18:38:06:564 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:38:06:564 CTIOS1-ctios Trace: >>CG:[call.5000.46855864]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855864 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42130 ConnDevID:42130 MsgID:eCallBeginEvent DvrKey:call.5000.46855864 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105086))) 18:38:06:564 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855864 18:38:06:564 CTIOS1-ctios Trace: >>CG:[call.5000.46855864]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855864 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42130 CallngDevID:42130 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855864) 18:38:06:564 CTIOS1-ctios Trace: [call.5000.46855864] CallConnection(42130.0) found DeviceID(42130) AgentID(2018). 18:38:06:564 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:06:564 CTIOS1-ctios Trace: Added CallConnection(42130.0). 18:38:06:564 CTIOS1-ctios Trace: [call.5000.46855864]::CreateCallConnection(): CallConnection(42130.0) created successfully. 18:38:06:564 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:38:06:564 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:564 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:0) 18:38:06:564 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:564 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:565 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:565 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:565 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:565 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:565 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855864.42130]:eCallBeginEvent,Msk(bf0002) 18:38:06:565 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855864.42130]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:06:565 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:38:06:565 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:565 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:565 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:565 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:565 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:565 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:566 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:623 CTIOS1-ctios Trace: >>CG:[agent.5000.48569]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10744 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42180 AGID:48569 AGInstr:42180 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48569 AGAvailStatus:1) 18:38:06:623 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:06:623 CTIOS1-ctios Trace: <-SND[FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:06:623 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:623 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:623 CTIOS1-ctios Trace: >>CG:[agent.5000.48569]:eSetAgentStateConf(UniqObjID:agent.5000.48569 MsgID:eSetAgentStateConf TgtCILClntID:FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4)) 18:38:06:623 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:623 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:623 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:623 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:624 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:624 CTIOS1-ctios Trace: <-SND[FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:eSetAgentStateConf 18:38:06:668 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:1) 18:38:06:668 CTIOS1-ctios Trace: >>CG:[call.5000.46855865]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855865 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42049 ConnDevID:42049 MsgID:eCallBeginEvent DvrKey:call.5000.46855865 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105086))) 18:38:06:668 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855865 18:38:06:668 CTIOS1-ctios Trace: >>CG:[call.5000.46855865]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855865 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42049 CallngDevID:42049 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855865) 18:38:06:668 CTIOS1-ctios Trace: [call.5000.46855865] CallConnection(42049.0) found DeviceID(42049) AgentID(42299). 18:38:06:668 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:06:668 CTIOS1-ctios Trace: Added CallConnection(42049.0). 18:38:06:668 CTIOS1-ctios Trace: [call.5000.46855865]::CreateCallConnection(): CallConnection(42049.0) created successfully. 18:38:06:668 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:38:06:669 CTIOS1-ctios Trace: [call.5000.198845453] Found CallConnection(21032.0) for device 21032. 18:38:06:669 CTIOS1-ctios Trace: [call.5000.198845453] Found CallConnection(21032.0) for device 21032. 18:38:06:669 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:38:06:669 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:38:06:669 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:669 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:669 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:669 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:669 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:669 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:670 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:670 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855865.42049]:eCallBeginEvent,Msk(bf0002) 18:38:06:670 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855865.42049]:eCallBeginEvent,Msk(bf0002) 18:38:06:670 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855865.42049]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:06:670 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855865.42049]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:06:670 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:38:06:670 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:38:06:670 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:670 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:670 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:670 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:670 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:671 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:671 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:671 CTIOS1-ctios Trace: >>CG:[agent.5000.5263]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8087 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42094 AGID:5263 AGInstr:42094 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.5263 AGAvailStatus:0) 18:38:06:672 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5263]:eAgentStateEvent(eTalking),Msk(0) 18:38:06:672 CTIOS1-ctios Trace: <-SND[FL3-83-D58A-5644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5263]:eAgentStateEvent(eTalking),Msk(0) 18:38:06:672 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5263]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:672 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5263]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:672 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5263]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:672 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5263]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:672 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5263]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:672 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5263]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:672 CTIOS1-ctios Trace: >>CG:[call.5000.46855857]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855857 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855857 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04235786299 NewConnDevID:04235786299 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855857 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105086))) 18:38:06:672 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5263]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:673 CTIOS1-ctios Trace: >>CG:[call.5000.46855857]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855857 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42094 CallngDevID:04235786299 CalldDevID:42094 LstRedirDevID:(null) AnsDevID:42094 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855857 Trnk#:0 TrnkGrp#:0) 18:38:06:673 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855857.04235786299]:eCallDataUpdateEvent,Msk(bf0002) 18:38:06:673 CTIOS1-ctios Trace: [call.5000.46855857] Found CallConnection(04235786299.1). 18:38:06:673 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855857.42094]:eCallDataUpdateEvent,Msk(3f0001) 18:38:06:673 CTIOS1-ctios Trace: [call.5000.46855857] Found CallConnection(04235786299.1). 18:38:06:673 CTIOS1-ctios Trace: <-SND[FL3-83-D58A-5644-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855857.42094]:eCallDataUpdateEvent,Msk(3f0001) 18:38:06:673 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855857.04235786299]:eCallEstablishedEvent,Msk(bf01a6) 18:38:06:673 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855857.42094]:eCallEstablishedEvent,Msk(bf01a6) 18:38:06:673 CTIOS1-ctios Trace: <-SND[FL3-83-D58A-5644-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855857.42094]:eCallEstablishedEvent,Msk(bf01a6) 18:38:06:684 CTIOS1-ctios Trace: >>CG:[call.5000.198845453]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845453 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845453 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0418757602 NewConnDevID:0418757602 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845453 ecc:(...)) 18:38:06:684 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845453.0418757602]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:06:684 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845453.21032]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:06:708 CTIOS1-ctios Trace: >>CG:[call.5000.2131420820]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420820 CallTyp:12 ConnDevIDTyp:0 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 ANI:0418757602 DNIS:81121 CallrEntrDig:81121 ConnDevID:21032 RCallKeyDay:151314 RCallKeyCID:206945 MsgID:eCallBeginEvent DvrKey:call.5000.2131420820 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105035)) ICMEntUniqID:icm.151314.206945 RCallKeySeq#:3) 18:38:06:708 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420820 18:38:06:708 CTIOS1-ctios Trace: >>CG:[call.5000.198845453]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:198845453 NumParties:1 SecDevIDTyp:0 SecCID:2131420820 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0418757602 SecDevID:21032 TfrgDevID:21032 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.198845453ConnectedParty[1]:(ConnPtyCID:198845453 ConnPtyDevIDTyp:1 ConnPtyDevID:0418757602)) 18:38:06:708 CTIOS1-ctios Trace: >>CG:[call.5000.2131420820]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:198845453 NumParties:1 SecDevIDTyp:0 SecCID:2131420820 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0418757602 SecDevID:21032 TfrgDevID:21032 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420820ConnectedParty[1]:(ConnPtyCID:198845453 ConnPtyDevIDTyp:1 ConnPtyDevID:0418757602)) 18:38:06:708 CTIOS1-ctios Trace: [call.5000.198845453] Found CallConnection(21032.0). 18:38:06:708 CTIOS1-ctios Trace: [call.5000.2131420820]::FindTransferCommonDeviceID Calls [call.5000.198845453] and [call.5000.2131420820] do not appear to have a common Device. Tranferring Device [21032] is set as common device 18:38:06:708 CTIOS1-ctios Trace: [call.5000.198845453] Found CallConnection(21032.0). 18:38:06:708 CTIOS1-ctios Trace: [call.5000.198845453] Found CallConnection(21032.0). 18:38:06:708 CTIOS1-ctios Trace: Removed CallConnection(21032.0). 18:38:06:708 CTIOS1-ctios Trace: Added CallConnection(0418757602.1). 18:38:06:708 CTIOS1-ctios Trace: [call.5000.2131420820] Moved CallConnection[0418757602.1] from [call.5000.198845453] to [call.5000.2131420820]. 18:38:06:709 CTIOS1-ctios Trace: >>CG:[call.5000.2131420820]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420820 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420820 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21032 NewConnDevID:0418757602 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420820) 18:38:06:709 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845453.21032]:eCallTransferredEvent,Msk(bf01a6) 18:38:06:709 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845453.21032]:eCallTransferredEvent,Msk(bf01a6) 18:38:06:709 CTIOS1-ctios Trace: >>CG:[call.5000.2131420820]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420820 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0418757602 RelDevID:0418757602 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420820) 18:38:06:709 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845453.21032]:eCallEndEvent 18:38:06:709 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845453.0418757602]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:06:709 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420820.0418757602]:eCallTransferredEvent,Msk(bf01a6) 18:38:06:709 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420820.0418757602]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:06:709 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420820.0418757602]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:06:709 CTIOS1-ctios Trace: >>CG:[call.5000.2131420820]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420820 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21032 MsgID:eCallClearedEvent DvrKey:call.5000.2131420820) 18:38:06:710 CTIOS1-ctios Trace: >>CG:[call.5000.2131420820]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420820 ConnDevIDTyp:1 ConnDevID:0418757602 MsgID:eCallEndEvent DvrKey:call.5000.2131420820) 18:38:06:710 CTIOS1-ctios Trace: >>CG:[agent.5000.36279]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:635 SGID:6079 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10323 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21032 AGID:36279 AGInstr:21032 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36279 AGAvailStatus:0) 18:38:06:710 CTIOS1-ctios Trace: Removed CallConnection(0418757602.1). 18:38:06:710 CTIOS1-ctios Trace: >>CG:[call.5000.198845453]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845453 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.198845453) 18:38:06:710 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420820 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:06:710 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420820.0418757602]:eCallClearedEvent,Msk(3f0000) 18:38:06:710 CTIOS1-ctios Trace: [agent.5000.36279]: Current Wrapup Mode = 3 18:38:06:710 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420820.0418757602]:eCallEndEvent 18:38:06:710 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36279]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:38:06:710 CTIOS1-ctios Trace: >>CG:[call.5000.46855864]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855864 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42130 RelDevID:42130 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855864) 18:38:06:710 CTIOS1-ctios Trace: >>CG:[call.5000.46855864]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855864 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42130 MsgID:eCallClearedEvent DvrKey:call.5000.46855864) 18:38:06:710 CTIOS1-ctios Trace: >>CG:[call.5000.46855864]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855864 ConnDevIDTyp:0 ConnDevID:42130 MsgID:eCallEndEvent DvrKey:call.5000.46855864) 18:38:06:710 CTIOS1-ctios Trace: Removed CallConnection(42130.0). 18:38:06:710 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855864 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:06:711 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:38:06:711 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855864.42130]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:06:711 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855864.42130]:eCallClearedEvent,Msk(3f0000) 18:38:06:711 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855864.42130]:eCallEndEvent 18:38:06:711 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:06:711 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:711 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:711 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:711 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:711 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:711 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:711 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:740 CTIOS1-ctios Trace: >>CG:[agent.5000.36279]:eQueryAgentStatisticsConf(IID:32371776 PrphID:5000 AGExt:21032 AGID:36279 AGInstr:21032 UniqObjID:agent.5000.36279 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:418 LogdOnTimeTdy:5779 NotRdyTimeTdy:1832 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:32 HdlCallsTlkTimeTdy:3917 HdlCallsTimeTdy:4361 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:418 LogdOnTimeSess:5779 NotRdyTimeSess:1832 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:24 HdlCallsTlkTimeSess:2821 HdlCallsTimeSess:3123 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:4 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:302 HdlCallsAftCallTimeTdy:444 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:38:06:837 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:38:06:838 CTIOS1-ctios Trace: >>CG:[call.5000.46855866]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855866 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42130 ConnDevID:42130 MsgID:eCallBeginEvent DvrKey:call.5000.46855866 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105086))) 18:38:06:838 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855866 18:38:06:838 CTIOS1-ctios Trace: >>CG:[call.5000.46855866]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855866 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42130 CallngDevID:42130 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855866) 18:38:06:838 CTIOS1-ctios Trace: [call.5000.46855866] CallConnection(42130.0) found DeviceID(42130) AgentID(2018). 18:38:06:838 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:06:838 CTIOS1-ctios Trace: Added CallConnection(42130.0). 18:38:06:838 CTIOS1-ctios Trace: [call.5000.46855866]::CreateCallConnection(): CallConnection(42130.0) created successfully. 18:38:06:838 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:38:06:838 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:838 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:838 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:838 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:839 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:839 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:839 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:839 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855866.42130]:eCallBeginEvent,Msk(bf0002) 18:38:06:839 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855866.42130]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:06:839 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:0) 18:38:06:841 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:38:06:841 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:841 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:841 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:841 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:841 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:841 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:841 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:06:841 CTIOS1-ctios Trace: >>CG:[call.5000.46855865]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855865 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42049 RelDevID:42049 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855865) 18:38:06:841 CTIOS1-ctios Trace: >>CG:[call.5000.46855865]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855865 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42049 MsgID:eCallClearedEvent DvrKey:call.5000.46855865) 18:38:06:842 CTIOS1-ctios Trace: >>CG:[call.5000.46855865]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855865 ConnDevIDTyp:0 ConnDevID:42049 MsgID:eCallEndEvent DvrKey:call.5000.46855865) 18:38:06:842 CTIOS1-ctios Trace: Removed CallConnection(42049.0). 18:38:06:842 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855865 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:06:842 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:1) 18:38:06:842 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855865.42049]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:06:842 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855865.42049]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:06:842 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855865.42049]:eCallClearedEvent,Msk(3f0000) 18:38:06:842 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855865.42049]:eCallClearedEvent,Msk(3f0000) 18:38:06:842 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855865.42049]:eCallEndEvent 18:38:06:842 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855865.42049]:eCallEndEvent 18:38:06:842 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:06:842 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:06:842 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:843 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:843 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:843 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:843 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:843 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:843 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:873 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eQueryAgentStatisticsConf(IID:32371777 PrphID:5000 AGExt:42049 AGID:42299 AGInstr:42049 UniqObjID:agent.5000.42299 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2604 LogdOnTimeTdy:10742 NotRdyTimeTdy:1764 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:29 HdlCallsTlkTimeTdy:6143 HdlCallsTimeTdy:6304 IncCallsHldTdy:1 IncCallsHldTimeTdy:47 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2033 LogdOnTimeSess:5804 NotRdyTimeSess:196 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:16 HdlCallsTlkTimeSess:3413 HdlCallsTimeSess:3525 IncCallsHldSess:1 IncCallsHldTimeSess:47 IntCallsSess:187 IntCallsTimeSess:61 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:233 IntCallsTimeTdy:81 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:114 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:38:06:873 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eOnNewAgentStatisticsEvent 18:38:06:963 CTIOS1-ctios Trace: >>CG:[call.5000.46855866]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855866 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42130 RelDevID:42130 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855866) 18:38:06:963 CTIOS1-ctios Trace: >>CG:[call.5000.46855866]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855866 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42130 MsgID:eCallClearedEvent DvrKey:call.5000.46855866) 18:38:06:964 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855866.42130]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:06:964 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855866.42130]:eCallClearedEvent,Msk(3f0000) 18:38:06:964 CTIOS1-ctios Trace: >>CG:[call.5000.46855866]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855866 ConnDevIDTyp:0 ConnDevID:42130 MsgID:eCallEndEvent DvrKey:call.5000.46855866) 18:38:06:964 CTIOS1-ctios Trace: Removed CallConnection(42130.0). 18:38:06:965 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855866 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:06:965 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:38:06:965 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855866.42130]:eCallEndEvent 18:38:06:965 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:06:965 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:965 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:965 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:965 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:966 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:966 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:06:966 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:106 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:07:106 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:07:106 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:07:112 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:38:07:112 CTIOS1-ctios Trace: >>CG:[call.5000.46855867]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855867 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42130 ConnDevID:42130 MsgID:eCallBeginEvent DvrKey:call.5000.46855867 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105086))) 18:38:07:112 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855867 18:38:07:112 CTIOS1-ctios Trace: >>CG:[call.5000.46855867]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855867 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42130 CallngDevID:42130 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855867) 18:38:07:112 CTIOS1-ctios Trace: [call.5000.46855867] CallConnection(42130.0) found DeviceID(42130) AgentID(2018). 18:38:07:112 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:07:112 CTIOS1-ctios Trace: Added CallConnection(42130.0). 18:38:07:112 CTIOS1-ctios Trace: [call.5000.46855867]::CreateCallConnection(): CallConnection(42130.0) created successfully. 18:38:07:112 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:0) 18:38:07:112 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:38:07:112 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:113 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:113 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:113 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:113 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:113 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:113 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:113 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855867.42130]:eCallBeginEvent,Msk(bf0002) 18:38:07:113 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855867.42130]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:07:113 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:38:07:113 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:113 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:114 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:114 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:114 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:114 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:114 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:205 CTIOS1-ctios Trace: [call.5000.46855857] Found CallConnection(42094.0) for device 42094. 18:38:07:211 CTIOS1-ctios Trace: [call.5000.46855857] Found CallConnection(42094.0) for device 42094. 18:38:07:212 CTIOS1-ctios Trace: [call.5000.198845239] Found CallConnection(21038.0) for device 21038. 18:38:07:212 CTIOS1-ctios Trace: [call.5000.198845239] Found CallConnection(21038.0) for device 21038. 18:38:07:222 CTIOS1-ctios Trace: >>CG:[call.5000.46855867]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855867 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42130 RelDevID:42130 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855867) 18:38:07:222 CTIOS1-ctios Trace: >>CG:[call.5000.46855867]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855867 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42130 MsgID:eCallClearedEvent DvrKey:call.5000.46855867) 18:38:07:222 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855867.42130]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:07:222 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855867.42130]:eCallClearedEvent,Msk(3f0000) 18:38:07:234 CTIOS1-ctios Trace: >>CG:[call.5000.46855867]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855867 ConnDevIDTyp:0 ConnDevID:42130 MsgID:eCallEndEvent DvrKey:call.5000.46855867) 18:38:07:234 CTIOS1-ctios Trace: Removed CallConnection(42130.0). 18:38:07:234 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855867 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:07:234 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:38:07:234 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855867.42130]:eCallEndEvent 18:38:07:234 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:07:234 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:235 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:235 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:235 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:235 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:235 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:235 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:240 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:38:07:241 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:07:241 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:07:242 CTIOS1-ctios Trace: >>CG:[call.5000.198845239]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845239 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21038 RelDevID:21038 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845239) 18:38:07:242 CTIOS1-ctios Trace: >>CG:[call.5000.198845239]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845239 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3222052291 RelDevID:3222052291 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845239) 18:38:07:242 CTIOS1-ctios Trace: >>CG:[call.5000.198845239]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845239 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3222052291 MsgID:eCallClearedEvent DvrKey:call.5000.198845239) 18:38:07:243 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845239.3222052291]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:07:243 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845239.21038]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:07:243 CTIOS1-ctios Trace: <-SND[G9-42-CD52-8152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845239.21038]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:07:243 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845239.3222052291]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:07:243 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845239.21038]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:07:243 CTIOS1-ctios Trace: <-SND[G9-42-CD52-8152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845239.21038]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:07:243 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845239.3222052291]:eCallClearedEvent,Msk(3f0000) 18:38:07:243 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845239.21038]:eCallClearedEvent,Msk(3f0000) 18:38:07:243 CTIOS1-ctios Trace: <-SND[G9-42-CD52-8152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845239.21038]:eCallClearedEvent,Msk(3f0000) 18:38:07:243 CTIOS1-ctios Trace: >>CG:[agent.5000.36337]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:500 SGID:5041 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10841 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21038 AGID:36337 AGInstr:21038 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36337 AGAvailStatus:0) 18:38:07:243 CTIOS1-ctios Trace: [agent.5000.36337]: Current Wrapup Mode = 3 18:38:07:244 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36337]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:07:244 CTIOS1-ctios Trace: <-SND[G9-42-CD52-8152-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36337]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:07:283 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:201 SVCID:5006 SG#:301 SGID:5012 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42190 ANI:03244182385 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206625 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206625 RCallKeySeq#:1 CallTypIDTag:5003 PreCallIIDTag:7989902) 18:38:07:283 CTIOS1-ctios Trace: <-SND[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:07:313 CTIOS1-ctios Trace: >>CG:[agent.5000.48721]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11030 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42190 AGID:48721 AGInstr:42190 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48721 AGAvailStatus:0) 18:38:07:314 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:eAgentStateEvent(eReserved),Msk(0) 18:38:07:314 CTIOS1-ctios Trace: <-SND[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:eAgentStateEvent(eReserved),Msk(0) 18:38:07:314 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:07:314 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:07:314 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:07:314 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:07:314 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:07:314 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:07:314 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:07:326 CTIOS1-ctios Trace: [call.5000.154709555] Found CallConnection(21142.0) for device 21142. 18:38:07:326 CTIOS1-ctios Trace: [call.5000.154709555] Found CallConnection(21142.0) for device 21142. 18:38:07:329 CTIOS1-ctios Trace: >>CG:[call.5000.154709555]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709555 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21142 RelDevID:21142 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709555) 18:38:07:329 CTIOS1-ctios Trace: >>CG:[call.5000.154709555]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709555 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:02135120558 RelDevID:02135120558 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709555) 18:38:07:329 CTIOS1-ctios Trace: >>CG:[call.5000.154709555]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709555 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:02135120558 MsgID:eCallClearedEvent DvrKey:call.5000.154709555) 18:38:07:329 CTIOS1-ctios Trace: >>CG:[agent.5000.36204]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:635 SGID:6079 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9838 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21142 AGID:36204 AGInstr:21142 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36204 AGAvailStatus:0) 18:38:07:329 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709555.02135120558]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:07:329 CTIOS1-ctios Trace: [agent.5000.36204]: Current Wrapup Mode = 3 18:38:07:329 CTIOS1-ctios Trace: <-SND[G31-134-CCF5-13748-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709555.21142]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:07:329 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709555.21142]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:07:329 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709555.02135120558]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:07:329 CTIOS1-ctios Trace: <-SND[G31-134-CCF5-13748-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709555.21142]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:07:329 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709555.21142]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:07:329 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709555.02135120558]:eCallClearedEvent,Msk(3f0000) 18:38:07:329 CTIOS1-ctios Trace: <-SND[G31-134-CCF5-13748-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709555.21142]:eCallClearedEvent,Msk(3f0000) 18:38:07:329 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709555.21142]:eCallClearedEvent,Msk(3f0000) 18:38:07:330 CTIOS1-ctios Trace: <-SND[G31-134-CCF5-13748-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36204]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:07:330 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36204]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:07:337 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:38:07:337 CTIOS1-ctios Trace: >>CG:[call.5000.46855870]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855870 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42130 ConnDevID:42130 MsgID:eCallBeginEvent DvrKey:call.5000.46855870 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105086))) 18:38:07:337 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855870 18:38:07:337 CTIOS1-ctios Trace: >>CG:[call.5000.46855870]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855870 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42130 CallngDevID:42130 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855870) 18:38:07:337 CTIOS1-ctios Trace: [call.5000.46855870] CallConnection(42130.0) found DeviceID(42130) AgentID(2018). 18:38:07:337 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:07:337 CTIOS1-ctios Trace: Added CallConnection(42130.0). 18:38:07:337 CTIOS1-ctios Trace: [call.5000.46855870]::CreateCallConnection(): CallConnection(42130.0) created successfully. 18:38:07:337 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:38:07:337 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:337 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:0) 18:38:07:337 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:337 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:338 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:338 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:338 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:338 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:338 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855870.42130]:eCallBeginEvent,Msk(bf0002) 18:38:07:338 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855870.42130]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:07:338 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:38:07:338 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:338 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:338 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:338 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:07:338 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:338 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:338 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:339 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:339 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:07:339 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:387 CTIOS1-ctios Trace: >>CG:[agent.5000.6325]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:501 SGID:5044 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:6347 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21015 AGID:6325 AGInstr:21015 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6325 AGAvailStatus:0) 18:38:07:387 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6325]:eAgentStateEvent(eTalking),Msk(0) 18:38:07:387 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6325]:eAgentStateEvent(eTalking),Msk(0) 18:38:07:387 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6325]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:387 CTIOS1-ctios Trace: >>CG:[call.5000.198845514]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845514 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845514 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04232560444 NewConnDevID:04232560444 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845514 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105086))) 18:38:07:387 CTIOS1-ctios Trace: >>CG:[call.5000.198845514]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845514 ConnDevIDTyp:0 SVC#:401 SVCID:5034 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:501 SGID:5044 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21015 CallngDevID:04232560444 CalldDevID:21015 LstRedirDevID:(null) AnsDevID:21015 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845514 Trnk#:0 TrnkGrp#:0) 18:38:07:387 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845514.04232560444]:eCallDataUpdateEvent,Msk(bf0002) 18:38:07:388 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845514.21015]:eCallDataUpdateEvent,Msk(3f0001) 18:38:07:388 CTIOS1-ctios Trace: [call.5000.198845514] Found CallConnection(04232560444.1). 18:38:07:388 CTIOS1-ctios Trace: [call.5000.198845514] Found CallConnection(04232560444.1). 18:38:07:388 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845514.21015]:eCallDataUpdateEvent,Msk(3f0001) 18:38:07:388 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845514.04232560444]:eCallEstablishedEvent,Msk(bf01a6) 18:38:07:388 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845514.21015]:eCallEstablishedEvent,Msk(bf01a6) 18:38:07:388 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845514.21015]:eCallEstablishedEvent,Msk(bf01a6) 18:38:07:391 CTIOS1-ctios Trace: ->RCV[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4) a=48630][agent.5000.48630]:eSetAgentStateRequest(eNotReady) 18:38:07:393 CTIOS1-ctios Trace: >>CG:[call.5000.46855871]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855871 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:03244182385 DNIS:42190 Dialed#:45233 ConnDevID:03244182385 RCallKeyDay:151314 RCallKeyCID:206625 MsgID:eCallBeginEvent DvrKey:call.5000.46855871 ecc:(...) ICMEntUniqID:icm.151314.206625 RCallKeySeq#:2) 18:38:07:393 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855871 18:38:07:393 CTIOS1-ctios Trace: >>CG:[call.5000.46855871]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855871 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03244182385 AlrtgDevID:(null) CallngDevID:03244182385 CalldDevID:42190 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855871 Trnk#:0 TrnkGrp#:0) 18:38:07:393 CTIOS1-ctios Trace: [call.5000.46855871]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03244182385. 18:38:07:394 CTIOS1-ctios Trace: CallConnection(03244182385.1) created AgentObject (Device) for DeviceID(03244182385). 18:38:07:394 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:07:394 CTIOS1-ctios Trace: Added CallConnection(03244182385.1). 18:38:07:394 CTIOS1-ctios Trace: [call.5000.46855871]::CreateCallConnection(): CallConnection(03244182385.1) created successfully. 18:38:07:394 CTIOS1-ctios Trace: >>CG:[call.5000.46855871]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855871 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:301 SGID:5012 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03244182385 AlrtgDevID:42190 CallngDevID:03244182385 CalldDevID:42190 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855871 Trnk#:0 TrnkGrp#:0) 18:38:07:394 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855871.03244182385]:eCallBeginEvent 18:38:07:394 CTIOS1-ctios Trace: [call.5000.46855871] Found CallConnection(03244182385.1) for device 03244182385. 18:38:07:394 CTIOS1-ctios Trace: [call.5000.46855871]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42190. 18:38:07:394 CTIOS1-ctios Trace: [call.5000.46855871] CallConnection(03244182385.1) found DeviceID(42190) AgentID(48721). 18:38:07:394 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:07:394 CTIOS1-ctios Trace: Added CallConnection(03244182385.1). 18:38:07:394 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855871.03244182385]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:07:394 CTIOS1-ctios Trace: [call.5000.46855871]::CreateCallConnection(): CallConnection(03244182385.1) created successfully. 18:38:07:394 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855871.42190]:eCallBeginEvent 18:38:07:394 CTIOS1-ctios Trace: <-SND[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855871.42190]:eCallBeginEvent 18:38:07:394 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855871.03244182385]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:07:394 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855871.42190]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:07:394 CTIOS1-ctios Trace: <-SND[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855871.42190]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:07:407 CTIOS1-ctios Trace: [call.5000.46855214] Found CallConnection(42627.0) for device 42627. 18:38:07:407 CTIOS1-ctios Trace: [call.5000.46855214] Found CallConnection(42627.0) for device 42627. 18:38:07:410 CTIOS1-ctios Trace: >>CG:[call.5000.46855214]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855214 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42627 RelDevID:42627 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855214) 18:38:07:410 CTIOS1-ctios Trace: >>CG:[call.5000.46855214]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855214 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:04237189399 RelDevID:04237189399 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855214) 18:38:07:410 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855214.04237189399]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:07:410 CTIOS1-ctios Trace: <-SND[FO6-144-3686-8188-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855214.42627]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:07:410 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855214.42627]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:07:410 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855214.04237189399]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:07:410 CTIOS1-ctios Trace: <-SND[FO6-144-3686-8188-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855214.42627]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:07:410 CTIOS1-ctios Trace: >>CG:[call.5000.46855214]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855214 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:04237189399 MsgID:eCallClearedEvent DvrKey:call.5000.46855214) 18:38:07:410 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855214.42627]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:07:410 CTIOS1-ctios Trace: >>CG:[agent.5000.48678]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:632 SGID:6082 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10886 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42627 AGID:48678 AGInstr:42627 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48678 AGAvailStatus:0) 18:38:07:410 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855214.04237189399]:eCallClearedEvent,Msk(3f0000) 18:38:07:410 CTIOS1-ctios Trace: [agent.5000.48678]: Current Wrapup Mode = 3 18:38:07:410 CTIOS1-ctios Trace: <-SND[FO6-144-3686-8188-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855214.42627]:eCallClearedEvent,Msk(3f0000) 18:38:07:410 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855214.42627]:eCallClearedEvent,Msk(3f0000) 18:38:07:410 CTIOS1-ctios Trace: <-SND[FO6-144-3686-8188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48678]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:07:410 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:07:411 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:07:411 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:07:411 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:07:411 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:07:411 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:07:411 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:07:411 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:07:411 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48678]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:07:411 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:07:441 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eNotReady) 18:38:07:445 CTIOS1-ctios Trace: >>CG:[call.5000.198845450]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845450 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845450 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03009319010 CallWrpupData:BB_1218_Irrelevant/PrankCall ,169 NewConnDevID:21153 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845450 ecc:(...)) 18:38:07:446 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845450.03009319010]:eCallDataUpdateEvent 18:38:07:446 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845450.21153]:eCallDataUpdateEvent 18:38:07:451 CTIOS1-ctios Trace: ->RCV[FO7-145-DB0E-4840-dotNET_Sess(31914638)_EvtThd(4) a=48125][call.5000.46855422.42628]:eSetCallDataRequest 18:38:07:451 CTIOS1-ctios Trace: [call.5000.46855422.42628] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:07:451 CTIOS1-ctios Trace: <-SND[FO7-145-DB0E-4840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855422.42628]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:07:461 CTIOS1-ctios Trace: >>CG:[call.5000.46855870]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855870 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42130 RelDevID:42130 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855870) 18:38:07:461 CTIOS1-ctios Trace: >>CG:[call.5000.46855870]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855870 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42130 MsgID:eCallClearedEvent DvrKey:call.5000.46855870) 18:38:07:461 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855870.42130]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:07:461 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855870.42130]:eCallClearedEvent,Msk(3f0000) 18:38:07:461 CTIOS1-ctios Trace: >>CG:[call.5000.46855870]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855870 ConnDevIDTyp:0 ConnDevID:42130 MsgID:eCallEndEvent DvrKey:call.5000.46855870) 18:38:07:461 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:38:07:461 CTIOS1-ctios Trace: Removed CallConnection(42130.0). 18:38:07:461 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855870.42130]:eCallEndEvent 18:38:07:461 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855870 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:07:461 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:07:461 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:462 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:462 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:462 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:462 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:462 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:462 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:465 CTIOS1-ctios Trace: >>CG:[agent.5000.48374]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:608 SGID:6056 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10392 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42626 AGID:48374 AGInstr:42626 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48374 AGAvailStatus:0) 18:38:07:465 CTIOS1-ctios Trace: >>CG:[call.5000.46855863]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855863 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855863 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0483214403 NewConnDevID:0483214403 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855863 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105087))) 18:38:07:465 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48374]:eAgentStateEvent(eTalking),Msk(0) 18:38:07:465 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48374]:eAgentStateEvent(eTalking),Msk(0) 18:38:07:465 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48374]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:465 CTIOS1-ctios Trace: >>CG:[call.5000.46855863]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855863 ConnDevIDTyp:0 SVC#:609 SVCID:6103 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:608 SGID:6056 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42626 CallngDevID:0483214403 CalldDevID:42626 LstRedirDevID:(null) AnsDevID:42626 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855863 Trnk#:0 TrnkGrp#:0) 18:38:07:465 CTIOS1-ctios Trace: [call.5000.46855863] Found CallConnection(0483214403.1). 18:38:07:465 CTIOS1-ctios Trace: [call.5000.46855863] Found CallConnection(0483214403.1). 18:38:07:465 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48374]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855863.0483214403]:eCallDataUpdateEvent,Msk(bf0002) 18:38:07:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855863.42626]:eCallDataUpdateEvent,Msk(3f0001) 18:38:07:466 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855863.42626]:eCallDataUpdateEvent,Msk(3f0001) 18:38:07:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855863.0483214403]:eCallEstablishedEvent,Msk(bf01a6) 18:38:07:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855863.42626]:eCallEstablishedEvent,Msk(bf01a6) 18:38:07:466 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855863.42626]:eCallEstablishedEvent,Msk(bf01a6) 18:38:07:468 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:402 SVCID:5028 SG#:502 SGID:5037 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21001 ANI:812444124 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207022 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207022 RCallKeySeq#:1 CallTypIDTag:5033 PreCallIIDTag:7990528) 18:38:07:497 CTIOS1-ctios Trace: >>CG:[agent.5000.33680]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10649 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21001 AGID:33680 AGInstr:21001 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33680 AGAvailStatus:0) 18:38:07:498 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33680]:eAgentStateEvent(eReserved),Msk(0) 18:38:07:498 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33680]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:07:511 CTIOS1-ctios Trace: >>CG:[call.5000.46855422]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855422 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855422 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03125403166 CallWrpupData:1236_0800_789_789 EVO Activation ,112 NewConnDevID:42628 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855422 ecc:(...)) 18:38:07:511 CTIOS1-ctios Trace: >>CG:[call.5000.46855422.42628]:eSetCallDataConf(UniqObjID:call.5000.46855422.42628 MsgID:eSetCallDataConf TgtCILClntID:FO7-145-DB0E-4840-dotNET_Sess(31914638)_EvtThd(4)) 18:38:07:511 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855422.03125403166]:eCallDataUpdateEvent 18:38:07:511 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855422.42628]:eCallDataUpdateEvent 18:38:07:511 CTIOS1-ctios Trace: <-SND[FO7-145-DB0E-4840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855422.42628]:eCallDataUpdateEvent 18:38:07:543 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42243 AGID:48630 AGInstr:42243 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48630 AGAvailStatus:0) 18:38:07:544 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:07:544 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:07:544 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eSetAgentStateConf(UniqObjID:agent.5000.48630 MsgID:eSetAgentStateConf TgtCILClntID:GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)) 18:38:07:544 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:07:544 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:07:544 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:07:544 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:07:544 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:07:544 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:07:544 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:07:544 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eSetAgentStateConf 18:38:07:583 CTIOS1-ctios Trace: >>CG:[call.5000.154709985]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709985 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:812444124 DNIS:21001 Dialed#:45433 ConnDevID:812444124 RCallKeyDay:151314 RCallKeyCID:207022 MsgID:eCallBeginEvent DvrKey:call.5000.154709985 ecc:(...) ICMEntUniqID:icm.151314.207022 RCallKeySeq#:2) 18:38:07:583 CTIOS1-ctios Trace: >>CG:[call.5000.154709985]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709985 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:812444124 AlrtgDevID:(null) CallngDevID:812444124 CalldDevID:21001 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709985 Trnk#:0 TrnkGrp#:0) 18:38:07:583 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154709985 18:38:07:583 CTIOS1-ctios Trace: [call.5000.154709985]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 812444124. 18:38:07:583 CTIOS1-ctios Trace: CallConnection(812444124.1) created AgentObject (Device) for DeviceID(812444124). 18:38:07:583 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:07:583 CTIOS1-ctios Trace: Added CallConnection(812444124.1). 18:38:07:583 CTIOS1-ctios Trace: [call.5000.154709985]::CreateCallConnection(): CallConnection(812444124.1) created successfully. 18:38:07:584 CTIOS1-ctios Trace: >>CG:[call.5000.154709985]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709985 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:502 SGID:5037 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:812444124 AlrtgDevID:21001 CallngDevID:812444124 CalldDevID:21001 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709985 Trnk#:0 TrnkGrp#:0) 18:38:07:584 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709985.812444124]:eCallBeginEvent 18:38:07:584 CTIOS1-ctios Trace: [call.5000.154709985] Found CallConnection(812444124.1) for device 812444124. 18:38:07:584 CTIOS1-ctios Trace: [call.5000.154709985]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21001. 18:38:07:584 CTIOS1-ctios Trace: [call.5000.154709985] CallConnection(812444124.1) found DeviceID(21001) AgentID(33680). 18:38:07:584 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:07:584 CTIOS1-ctios Trace: Added CallConnection(812444124.1). 18:38:07:584 CTIOS1-ctios Trace: [call.5000.154709985]::CreateCallConnection(): CallConnection(812444124.1) created successfully. 18:38:07:584 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709985.812444124]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:07:584 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709985.21001]:eCallBeginEvent 18:38:07:584 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709985.812444124]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:07:584 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709985.21001]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:07:589 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:0) 18:38:07:590 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:07:590 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:07:590 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:07:590 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:07:590 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:07:590 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:07:590 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:07:590 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:07:591 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:07:591 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:38:07:591 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:38:07:608 CTIOS1-ctios Trace: >>CG:[call.5000.198845382]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845382 ConnDevIDTyp:0 ConnDevID:21175 MsgID:eCallEndEvent DvrKey:call.5000.198845382) 18:38:07:608 CTIOS1-ctios Trace: Removed CallConnection(0412421733.1). 18:38:07:608 CTIOS1-ctios Trace: Removed CallConnection(21175.0). 18:38:07:608 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845382 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:07:609 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845382.0412421733]:eCallEndEvent 18:38:07:609 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845382.21175]:eCallEndEvent 18:38:07:609 CTIOS1-ctios Trace: >>CG:[agent.5000.36380]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10974 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21175 AGID:36380 AGInstr:21175 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36380 AGAvailStatus:1) 18:38:07:609 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36380]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:07:620 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:38:07:620 CTIOS1-ctios Trace: >>CG:[call.5000.46855872]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855872 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42130 ConnDevID:42130 MsgID:eCallBeginEvent DvrKey:call.5000.46855872 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105087))) 18:38:07:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:38:07:621 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855872 18:38:07:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:621 CTIOS1-ctios Trace: >>CG:[call.5000.46855872]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855872 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42130 CallngDevID:42130 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855872) 18:38:07:621 CTIOS1-ctios Trace: [call.5000.46855872] CallConnection(42130.0) found DeviceID(42130) AgentID(2018). 18:38:07:621 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:07:621 CTIOS1-ctios Trace: Added CallConnection(42130.0). 18:38:07:621 CTIOS1-ctios Trace: [call.5000.46855872]::CreateCallConnection(): CallConnection(42130.0) created successfully. 18:38:07:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:621 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:621 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:621 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:621 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855872.42130]:eCallBeginEvent,Msk(bf0002) 18:38:07:621 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:0) 18:38:07:621 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855872.42130]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:07:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:38:07:622 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:622 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:622 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:622 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:622 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:622 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:622 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:07:639 CTIOS1-ctios Trace: >>CG:[agent.5000.36380]:eQueryAgentStatisticsConf(IID:32371781 PrphID:5000 AGExt:21175 AGID:36380 AGInstr:21175 UniqObjID:agent.5000.36380 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1900 LogdOnTimeTdy:23886 NotRdyTimeTdy:2657 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:154 HdlCallsTlkTimeTdy:21261 HdlCallsTimeTdy:22441 IncCallsHldTdy:1 IncCallsHldTimeTdy:45 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2365 LogdOnTimeSess:27600 NotRdyTimeSess:2670 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:154 HdlCallsTlkTimeSess:21261 HdlCallsTimeSess:22441 IncCallsHldSess:1 IncCallsHldTimeSess:45 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:1135 HdlCallsAftCallTimeTdy:1135 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeS 18:38:07:718 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:38:07:718 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:07:718 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:790 CTIOS1-ctios Trace: ->RCV[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4) a=3816][agent.5000.3816]:eSetAgentStateRequest(eNotReady) 18:38:07:849 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eAvailable) 18:38:07:880 CTIOS1-ctios Trace: ->RCV[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4) a=48630][agent.5000.48630]:eSetAgentStateRequest(eAvailable) 18:38:07:887 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207329 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207329 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991051) 18:38:07:887 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207330 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207330 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991052) 18:38:07:887 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51073 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207331 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207331 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991053) 18:38:07:887 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][]:eAgentPrecallEvent 18:38:07:895 CTIOS1-ctios Trace: [call.5000.198845514] Found CallConnection(21015.0) for device 21015. 18:38:07:899 CTIOS1-ctios Trace: [call.5000.198845514] Found CallConnection(21015.0) for device 21015. 18:38:07:909 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:1) 18:38:07:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:07:910 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:07:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:910 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:910 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:910 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:911 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:38:07:911 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:38:07:917 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:07:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:07:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:07:917 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:07:918 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:07:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:07:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:07:919 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:07:925 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:0) 18:38:07:925 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eReserved),Msk(0) 18:38:07:925 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eReserved),Msk(0) 18:38:07:925 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:07:925 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:07:941 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42243 AGID:48630 AGInstr:42243 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48630 AGAvailStatus:1) 18:38:07:941 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:07:942 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:07:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:942 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:942 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:942 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:07:942 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eSetAgentStateConf(UniqObjID:agent.5000.48630 MsgID:eSetAgentStateConf TgtCILClntID:GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)) 18:38:07:942 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eSetAgentStateConf 18:38:07:945 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:6137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42133 AGID:3816 AGInstr:42133 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3816 AGAvailStatus:0) 18:38:07:945 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:07:945 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:07:945 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:07:945 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:07:945 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:07:945 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eSetAgentStateConf(UniqObjID:agent.5000.3816 MsgID:eSetAgentStateConf TgtCILClntID:GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)) 18:38:07:945 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:07:945 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:07:946 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:07:946 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:07:946 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eSetAgentStateConf 18:38:07:965 CTIOS1-ctios Trace: >>CG:[call.5000.46855806]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855806 CallTyp:10 ConnDevIDTyp:0 NewConnCID:46855806 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:903009312460 ConnDevID:51069 NewConnDevID:51069 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855806) 18:38:07:965 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855806.51069]:eCallDataUpdateEvent,Msk(bf0002) 18:38:07:966 CTIOS1-ctios Trace: >>CG:[call.5000.46855806]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855806 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51069 CallngDevID:51069 CalldDevID:903009312460 MsgID:eCallOriginatedEvent DvrKey:call.5000.46855806) 18:38:07:966 CTIOS1-ctios Trace: [call.5000.46855806] Found CallConnection(51069.0) for device 51069. 18:38:07:966 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855806.51069]:eCallOriginatedEvent,Msk(bf0002) 18:38:08:007 CTIOS1-ctios Trace: [call.5000.46855863] Found CallConnection(42626.0) for device 42626. 18:38:08:011 CTIOS1-ctios Trace: >>CG:[call.5000.46855579]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855579 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51064 RelDevID:51064 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855579) 18:38:08:011 CTIOS1-ctios Trace: >>CG:[call.5000.46855579]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855579 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51064 MsgID:eCallClearedEvent DvrKey:call.5000.46855579) 18:38:08:011 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855579.51064]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:08:011 CTIOS1-ctios Trace: <-SND[GF-A4-E305-73-1468-4556][call.5000.46855579.51064]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:08:011 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855579.51064]:eCallClearedEvent,Msk(3f0000) 18:38:08:011 CTIOS1-ctios Trace: <-SND[GF-A4-E305-73-1468-4556][call.5000.46855579.51064]:eCallClearedEvent,Msk(3f0000) 18:38:08:011 CTIOS1-ctios Trace: >>CG:[call.5000.46855579]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855579 ConnDevIDTyp:0 ConnDevID:51064 MsgID:eCallEndEvent DvrKey:call.5000.46855579) 18:38:08:011 CTIOS1-ctios Trace: Removed CallConnection(51064.0). 18:38:08:011 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855579 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:08:011 CTIOS1-ctios Trace: >>CG:[agent.5000.30615]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10457 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51064 AGID:30615 AGInstr:51064 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30615 AGAvailStatus:1) 18:38:08:011 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855579.51064]:eCallEndEvent 18:38:08:011 CTIOS1-ctios Trace: <-SND[GF-A4-E305-73-1468-4556][call.5000.46855579.51064]:eCallEndEvent 18:38:08:011 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30615]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:08:011 CTIOS1-ctios Trace: <-SND[GF-A4-E305-73-1468-4556][agent.5000.30615]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:08:011 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30615]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:08:011 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30615]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:08:019 CTIOS1-ctios Trace: [call.5000.198845468] Found CallConnection(21183.0) for device 21183. 18:38:08:020 CTIOS1-ctios Trace: [call.5000.198845468] Found CallConnection(21183.0) for device 21183. 18:38:08:049 CTIOS1-ctios Trace: >>CG:[agent.5000.30615]:eQueryAgentStatisticsConf(IID:32371785 PrphID:5000 AGExt:51064 AGID:30615 AGInstr:51064 UniqObjID:agent.5000.30615 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:6039 LogdOnTimeTdy:9305 NotRdyTimeTdy:338 AGOutCallsTdy:18 AGOutCallsTlkTimeTdy:2710 AGOutCallsTimeTdy:2926 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:6039 LogdOnTimeSess:9305 NotRdyTimeSess:338 AGOutCallsSess:18 AGOutCallsTlkTimeSess:2710 AGOutCallsTimeSess:2926 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTim 18:38:08:049 CTIOS1-ctios Trace: <-SND[GF-A4-E305-73-1468-4556][agent.5000.30615]:eOnNewAgentStatisticsEvent 18:38:08:052 CTIOS1-ctios Trace: >>CG:[agent.5000.36366]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:503 SGID:5038 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:10957 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21183 AGID:36366 AGInstr:21183 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36366 AGAvailStatus:0) 18:38:08:052 CTIOS1-ctios Trace: >>CG:[call.5000.198845468]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:198845468 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:21183 HldgDevID:21183 MsgID:eCallHeldEvent DvrKey:call.5000.198845468) 18:38:08:052 CTIOS1-ctios Trace: [call.5000.198845468] Found CallConnection(21183.0). 18:38:08:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36366]:eAgentStateEvent(eHold),Msk(0) 18:38:08:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36366]:Monitored eAgentStateEvent(eHold),Msk(0) 18:38:08:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845468.812831738]: eCallHeldEvent,Msk(bf0126) 18:38:08:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845468.21183]: eCallHeldEvent,Msk(bf000a) 18:38:08:053 CTIOS1-ctios Trace: [call.5000.46855863] Found CallConnection(42626.0) for device 42626. 18:38:08:053 CTIOS1-ctios Trace: >>CG:[call.5000.2131420821]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420821 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41253 ConnDevID:41253 MsgID:eCallBeginEvent DvrKey:call.5000.2131420821) 18:38:08:053 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420821 18:38:08:053 CTIOS1-ctios Trace: >>CG:[call.5000.2131420821]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420821 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41253 CallngDevID:41253 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420821) 18:38:08:053 CTIOS1-ctios Trace: [call.5000.2131420821] CallConnection(41253.0) found DeviceID(41253) AgentID(). 18:38:08:053 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:08:053 CTIOS1-ctios Trace: Added CallConnection(41253.0). 18:38:08:053 CTIOS1-ctios Trace: [call.5000.2131420821]::CreateCallConnection(): CallConnection(41253.0) created successfully. 18:38:08:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420821.41253]:eCallBeginEvent,Msk(bf0002) 18:38:08:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420821.41253]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:08:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420821]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420821 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420821 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41253 NewConnDevID:41253 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420821) 18:38:08:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420821.41253]:eCallDataUpdateEvent,Msk(bf0002) 18:38:08:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420821]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420821 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41253 CallngDevID:41253 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420821) 18:38:08:066 CTIOS1-ctios Trace: [call.5000.2131420821] Found CallConnection(41253.0) for device 41253. 18:38:08:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420821.41253]:eCallOriginatedEvent,Msk(bf0002) 18:38:08:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420821]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420821 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420821 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41253 NewConnDevID:41253 RCallKeyDay:151314 RCallKeyCID:207329 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420821 ICMEntUniqID:icm.151314.207329 RCallKeySeq#:1) 18:38:08:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420821]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420821 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41253 AlrtgDevID: CallngDevID:41253 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420821 Trnk#:0 TrnkGrp#:0) 18:38:08:067 CTIOS1-ctios Trace: [call.5000.2131420821] Found CallConnection(41253.0) for device 41253. 18:38:08:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420821.41253]:eCallDataUpdateEvent,Msk(bf0002) 18:38:08:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420821.41253]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:08:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420821]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420821 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41253 AlrtgDevID:51023 CallngDevID:41253 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420821 Trnk#:0 TrnkGrp#:0) 18:38:08:067 CTIOS1-ctios Trace: [call.5000.2131420821] Found CallConnection(41253.0) for device 41253. 18:38:08:067 CTIOS1-ctios Trace: [call.5000.2131420821]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:08:067 CTIOS1-ctios Trace: [call.5000.2131420821] CallConnection(41253.0) found DeviceID(51023) AgentID(33632). 18:38:08:067 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:08:067 CTIOS1-ctios Trace: Added CallConnection(41253.0). 18:38:08:067 CTIOS1-ctios Trace: [call.5000.2131420821]::CreateCallConnection(): CallConnection(41253.0) created successfully. 18:38:08:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420821.51023]:eCallBeginEvent 18:38:08:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420821.41253]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:08:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420821.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:08:069 CTIOS1-ctios Trace: >>CG:[call.5000.2131420821]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420821 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420821 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41253 NewConnDevID:41253 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420821 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105087))) 18:38:08:070 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420821.41253]:eCallDataUpdateEvent,Msk(bf0002) 18:38:08:070 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420821.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:08:070 CTIOS1-ctios Trace: >>CG:[call.5000.2131420821]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420821 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41253 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420821 Trnk#:0 TrnkGrp#:0) 18:38:08:070 CTIOS1-ctios Trace: [call.5000.2131420821] Found CallConnection(41253.0). 18:38:08:070 CTIOS1-ctios Trace: [call.5000.2131420821] Found CallConnection(41253.0). 18:38:08:070 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:08:071 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420821.41253]:eCallEstablishedEvent,Msk(bf01a6) 18:38:08:071 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420821.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:08:071 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:08:071 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:071 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:071 CTIOS1-ctios Trace: >>CG:[call.5000.2131420821]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420821 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420821) 18:38:08:071 CTIOS1-ctios Trace: >>CG:[call.5000.2131420822]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420822 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41254 ConnDevID:41254 MsgID:eCallBeginEvent DvrKey:call.5000.2131420822) 18:38:08:071 CTIOS1-ctios Trace: [call.5000.2131420821] Found CallConnection(51023.0). 18:38:08:071 CTIOS1-ctios Trace: >>CG:[call.5000.2131420822]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420822 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41254 CallngDevID:41254 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420822) 18:38:08:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420821.41253]: eCallHeldEvent,Msk(bf0126) 18:38:08:072 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420822 18:38:08:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420821.51023]: eCallHeldEvent,Msk(bf000a) 18:38:08:072 CTIOS1-ctios Trace: [call.5000.2131420822] CallConnection(41254.0) found DeviceID(41254) AgentID(). 18:38:08:072 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:08:072 CTIOS1-ctios Trace: Added CallConnection(41254.0). 18:38:08:072 CTIOS1-ctios Trace: [call.5000.2131420822]::CreateCallConnection(): CallConnection(41254.0) created successfully. 18:38:08:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420822.41254]:eCallBeginEvent,Msk(bf0002) 18:38:08:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420822.41254]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:08:078 CTIOS1-ctios Trace: >>CG:[call.5000.2131420822]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420822 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420822 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41254 NewConnDevID:41254 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420822) 18:38:08:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420822.41254]:eCallDataUpdateEvent,Msk(bf0002) 18:38:08:078 CTIOS1-ctios Trace: >>CG:[call.5000.2131420822]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420822 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41254 CallngDevID:41254 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420822) 18:38:08:078 CTIOS1-ctios Trace: [call.5000.2131420822] Found CallConnection(41254.0) for device 41254. 18:38:08:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420822.41254]:eCallOriginatedEvent,Msk(bf0002) 18:38:08:079 CTIOS1-ctios Trace: >>CG:[call.5000.2131420822]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420822 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420822 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41254 NewConnDevID:41254 RCallKeyDay:151314 RCallKeyCID:207330 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420822 ICMEntUniqID:icm.151314.207330 RCallKeySeq#:1) 18:38:08:079 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420822.41254]:eCallDataUpdateEvent,Msk(bf0002) 18:38:08:079 CTIOS1-ctios Trace: >>CG:[call.5000.2131420822]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420822 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41254 AlrtgDevID: CallngDevID:41254 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420822 Trnk#:0 TrnkGrp#:0) 18:38:08:079 CTIOS1-ctios Trace: [call.5000.2131420822] Found CallConnection(41254.0) for device 41254. 18:38:08:079 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420822.41254]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:08:083 CTIOS1-ctios Trace: >>CG:[call.5000.2131420822]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420822 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41254 AlrtgDevID:51044 CallngDevID:41254 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420822 Trnk#:0 TrnkGrp#:0) 18:38:08:083 CTIOS1-ctios Trace: [call.5000.2131420822] Found CallConnection(41254.0) for device 41254. 18:38:08:083 CTIOS1-ctios Trace: [call.5000.2131420822]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:08:083 CTIOS1-ctios Trace: [call.5000.2131420822] CallConnection(41254.0) found DeviceID(51044) AgentID(05230). 18:38:08:083 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:08:083 CTIOS1-ctios Trace: Added CallConnection(41254.0). 18:38:08:083 CTIOS1-ctios Trace: [call.5000.2131420822]::CreateCallConnection(): CallConnection(41254.0) created successfully. 18:38:08:084 CTIOS1-ctios Trace: >>CG:[call.5000.2131420822]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420822 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420822 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41254 NewConnDevID:41254 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420822 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105087))) 18:38:08:084 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420822.51044]:eCallBeginEvent 18:38:08:084 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420822.41254]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:08:084 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420822.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:08:084 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420822.41254]:eCallDataUpdateEvent,Msk(bf0002) 18:38:08:084 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420822.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:08:084 CTIOS1-ctios Trace: >>CG:[call.5000.2131420822]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420822 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41254 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420822 Trnk#:0 TrnkGrp#:0) 18:38:08:084 CTIOS1-ctios Trace: [call.5000.2131420822] Found CallConnection(41254.0). 18:38:08:084 CTIOS1-ctios Trace: [call.5000.2131420822] Found CallConnection(41254.0). 18:38:08:084 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:08:085 CTIOS1-ctios Trace: >>CG:[call.5000.2131420822]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420822 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420822) 18:38:08:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420822.41254]:eCallEstablishedEvent,Msk(bf01a6) 18:38:08:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420822.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:08:085 CTIOS1-ctios Trace: [call.5000.2131420822] Found CallConnection(51044.0). 18:38:08:085 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:08:085 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:085 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420822.41254]: eCallHeldEvent,Msk(bf0126) 18:38:08:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420822.51044]: eCallHeldEvent,Msk(bf000a) 18:38:08:086 CTIOS1-ctios Trace: >>CG:[call.5000.2131420823]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420823 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41255 ConnDevID:41255 MsgID:eCallBeginEvent DvrKey:call.5000.2131420823) 18:38:08:086 CTIOS1-ctios Trace: >>CG:[call.5000.2131420823]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420823 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41255 CallngDevID:41255 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420823) 18:38:08:086 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420823 18:38:08:086 CTIOS1-ctios Trace: [call.5000.2131420823] CallConnection(41255.0) found DeviceID(41255) AgentID(). 18:38:08:086 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:08:086 CTIOS1-ctios Trace: Added CallConnection(41255.0). 18:38:08:086 CTIOS1-ctios Trace: [call.5000.2131420823]::CreateCallConnection(): CallConnection(41255.0) created successfully. 18:38:08:086 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420823.41255]:eCallBeginEvent,Msk(bf0002) 18:38:08:086 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420823.41255]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:08:094 CTIOS1-ctios Trace: >>CG:[call.5000.2131420823]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420823 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420823 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51073 ConnDevID:41255 NewConnDevID:41255 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420823) 18:38:08:095 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420823.41255]:eCallDataUpdateEvent,Msk(bf0002) 18:38:08:095 CTIOS1-ctios Trace: >>CG:[call.5000.2131420823]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420823 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41255 CallngDevID:41255 CalldDevID:51073 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420823) 18:38:08:095 CTIOS1-ctios Trace: [call.5000.2131420823] Found CallConnection(41255.0) for device 41255. 18:38:08:095 CTIOS1-ctios Trace: >>CG:[call.5000.2131420823]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420823 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420823 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51073 Dialed#:45381 ConnDevID:41255 NewConnDevID:41255 RCallKeyDay:151314 RCallKeyCID:207331 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420823 ICMEntUniqID:icm.151314.207331 RCallKeySeq#:1) 18:38:08:095 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420823.41255]:eCallOriginatedEvent,Msk(bf0002) 18:38:08:095 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420823.41255]:eCallDataUpdateEvent,Msk(bf0002) 18:38:08:095 CTIOS1-ctios Trace: >>CG:[call.5000.2131420823]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420823 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41255 AlrtgDevID: CallngDevID:41255 CalldDevID:51073 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420823 Trnk#:0 TrnkGrp#:0) 18:38:08:095 CTIOS1-ctios Trace: [call.5000.2131420823] Found CallConnection(41255.0) for device 41255. 18:38:08:095 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420823.41255]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:08:099 CTIOS1-ctios Trace: >>CG:[call.5000.2131420823]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420823 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41255 AlrtgDevID:51073 CallngDevID:41255 CalldDevID:51073 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420823 Trnk#:0 TrnkGrp#:0) 18:38:08:099 CTIOS1-ctios Trace: [call.5000.2131420823] Found CallConnection(41255.0) for device 41255. 18:38:08:099 CTIOS1-ctios Trace: [call.5000.2131420823]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51073. 18:38:08:099 CTIOS1-ctios Trace: [call.5000.2131420823] CallConnection(41255.0) found DeviceID(51073) AgentID(12236). 18:38:08:099 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:08:099 CTIOS1-ctios Trace: Added CallConnection(41255.0). 18:38:08:099 CTIOS1-ctios Trace: [call.5000.2131420823]::CreateCallConnection(): CallConnection(41255.0) created successfully. 18:38:08:099 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420823.51073]:eCallBeginEvent 18:38:08:099 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420823.51073]:eCallBeginEvent 18:38:08:099 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420823.41255]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:08:099 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420823.51073]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:08:099 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420823.51073]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:08:099 CTIOS1-ctios Trace: >>CG:[call.5000.2131420823]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420823 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420823 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41255 NewConnDevID:41255 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420823 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105087))) 18:38:08:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420823.41255]:eCallDataUpdateEvent,Msk(bf0002) 18:38:08:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420823.51073]:eCallDataUpdateEvent,Msk(3f0001) 18:38:08:100 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420823.51073]:eCallDataUpdateEvent,Msk(3f0001) 18:38:08:100 CTIOS1-ctios Trace: >>CG:[call.5000.2131420823]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420823 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51073 CallngDevID:41255 CalldDevID:51073 LstRedirDevID:(null) AnsDevID:51073 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420823 Trnk#:0 TrnkGrp#:0) 18:38:08:100 CTIOS1-ctios Trace: [call.5000.2131420823] Found CallConnection(41255.0). 18:38:08:100 CTIOS1-ctios Trace: [call.5000.2131420823] Found CallConnection(41255.0). 18:38:08:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420823.41255]:eCallEstablishedEvent,Msk(bf01a6) 18:38:08:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420823.51073]:eCallEstablishedEvent,Msk(bf01a6) 18:38:08:100 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420823.51073]:eCallEstablishedEvent,Msk(bf01a6) 18:38:08:101 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:0) 18:38:08:101 CTIOS1-ctios Trace: >>CG:[call.5000.2131420823]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420823 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51073 HldgDevID:51073 MsgID:eCallHeldEvent DvrKey:call.5000.2131420823) 18:38:08:101 CTIOS1-ctios Trace: [call.5000.2131420823] Found CallConnection(51073.0). 18:38:08:102 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eTalking),Msk(0) 18:38:08:102 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eTalking),Msk(0) 18:38:08:102 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:102 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:102 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420823.41255]: eCallHeldEvent,Msk(bf0126) 18:38:08:102 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420823.51073]: eCallHeldEvent,Msk(bf000a) 18:38:08:102 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420823.51073]: eCallHeldEvent,Msk(bf000a) 18:38:08:107 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845514.21015]:eSetCallDataRequest 18:38:08:132 CTIOS1-ctios Trace: >>CG:[call.5000.198845453]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845453 ConnDevIDTyp:1 ConnDevID:0418757602 MsgID:eCallEndEvent DvrKey:call.5000.198845453) 18:38:08:132 CTIOS1-ctios Trace: >>CG:[agent.5000.36279]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10323 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21032 AGID:36279 AGInstr:21032 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36279 AGAvailStatus:1) 18:38:08:132 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845453 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:08:132 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36279]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:08:138 CTIOS1-ctios Trace: >>CG:[call.5000.2131420821]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420821 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420821 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41253 NewConnDevID:41253 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420821 ecc:(...)) 18:38:08:139 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420821.41253]:eCallDataUpdateEvent,Msk(bf0126) 18:38:08:139 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420821.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:08:140 CTIOS1-ctios Trace: >>CG:[call.5000.46855806]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855806 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46855806 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51069 NewConnDevID:51069 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855806) 18:38:08:140 CTIOS1-ctios Trace: >>CG:[call.5000.46855806]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:46855806 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:903009312460 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.46855806 Trnk#:0 TrnkGrp#:0) 18:38:08:140 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855806.51069]:eCallDataUpdateEvent,Msk(bf0002) 18:38:08:140 CTIOS1-ctios Trace: [call.5000.46855806] Found CallConnection(51069.0) for device 51069. 18:38:08:145 CTIOS1-ctios Trace: >>CG:[call.5000.2131420822]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420822 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420822 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41254 NewConnDevID:41254 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420822 ecc:(...)) 18:38:08:145 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420822.41254]:eCallDataUpdateEvent,Msk(bf0126) 18:38:08:145 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420822.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:08:161 CTIOS1-ctios Trace: >>CG:[call.5000.2131420823]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420823 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420823 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41255 NewConnDevID:41255 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420823 ecc:(...)) 18:38:08:162 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420823.41255]:eCallDataUpdateEvent,Msk(bf0126) 18:38:08:162 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420823.51073]:eCallDataUpdateEvent,Msk(bf000a) 18:38:08:162 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420823.51073]:eCallDataUpdateEvent,Msk(bf000a) 18:38:08:163 CTIOS1-ctios Trace: >>CG:[call.5000.46855872]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855872 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42130 RelDevID:42130 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855872) 18:38:08:163 CTIOS1-ctios Trace: >>CG:[call.5000.46855872]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855872 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42130 MsgID:eCallClearedEvent DvrKey:call.5000.46855872) 18:38:08:163 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855872.42130]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:08:163 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855872.42130]:eCallClearedEvent,Msk(3f0000) 18:38:08:168 CTIOS1-ctios Trace: >>CG:[call.5000.46855872]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855872 ConnDevIDTyp:0 ConnDevID:42130 MsgID:eCallEndEvent DvrKey:call.5000.46855872) 18:38:08:168 CTIOS1-ctios Trace: Removed CallConnection(42130.0). 18:38:08:168 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855872 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:08:168 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855872.42130]:eCallEndEvent 18:38:08:168 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:38:08:168 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:08:168 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:08:169 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:08:169 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:08:169 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:08:169 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:08:169 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:08:169 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:08:170 CTIOS1-ctios Trace: [call.5000.46855806] Found CallConnection(51069.0) for device 51069. 18:38:08:171 CTIOS1-ctios Trace: >>CG:[call.5000.198845514.21015]:eSetCallDataConf(UniqObjID:call.5000.198845514.21015 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:08:242 CTIOS1-ctios Trace: >>CG:[call.5000.46855660]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855660 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42672 RelDevID:42672 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855660) 18:38:08:242 CTIOS1-ctios Trace: >>CG:[call.5000.46855660]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855660 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9103125060611 RelDevID:9103125060611 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855660) 18:38:08:242 CTIOS1-ctios Trace: >>CG:[call.5000.46855660]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855660 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:9103125060611 MsgID:eCallClearedEvent DvrKey:call.5000.46855660) 18:38:08:242 CTIOS1-ctios Trace: >>CG:[agent.5000.55001]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:420 SGID:8583 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11178 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42672 AGID:55001 AGInstr:42672 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.55001 AGAvailStatus:0) 18:38:08:243 CTIOS1-ctios Trace: [call.5000.46855660] Found CallConnection(42672.0) for device 42672. 18:38:08:243 CTIOS1-ctios Trace: [call.5000.46855660] Found CallConnection(42672.0) for device 42672. 18:38:08:243 CTIOS1-ctios Trace: [agent.5000.55001]: Current Wrapup Mode = 3 18:38:08:243 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855660.9103125060611]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:08:244 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855660.42672]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:08:244 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855660.42672]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:08:244 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855660.9103125060611]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:08:244 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855660.42672]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:08:244 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855660.42672]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:08:244 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855660.9103125060611]:eCallClearedEvent,Msk(3f0000) 18:38:08:244 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855660.42672]:eCallClearedEvent,Msk(3f0000) 18:38:08:244 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855660.42672]:eCallClearedEvent,Msk(3f0000) 18:38:08:244 CTIOS1-ctios Trace: <-SND[37096][agent.5000.55001]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:08:244 CTIOS1-ctios Trace: ->RCV[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4) a=3816][agent.5000.3816]:eSetAgentStateRequest(eAvailable) 18:38:08:244 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.55001]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:08:300 CTIOS1-ctios Trace: >>CG:[call.5000.46855863]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855863 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855863 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0483214403 NewConnDevID:0483214403 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855863 ecc:(...)) 18:38:08:300 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855863.0483214403]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:08:300 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855863.42626]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:08:301 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855863.42626]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:08:304 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42133 AGID:3816 AGInstr:42133 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3816 AGAvailStatus:1) 18:38:08:304 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:08:304 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:08:304 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:08:304 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:08:304 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:08:304 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:08:305 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:08:305 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:08:305 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eSetAgentStateConf(UniqObjID:agent.5000.3816 MsgID:eSetAgentStateConf TgtCILClntID:GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)) 18:38:08:305 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:08:305 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eSetAgentStateConf 18:38:08:346 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:201 SVCID:5006 SG#:301 SGID:5012 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:51079 ANI:0537454688 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206864 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206864 RCallKeySeq#:1 CallTypIDTag:5003 PreCallIIDTag:7990279) 18:38:08:347 CTIOS1-ctios Trace: <-SND[FF-E6-E2E2-88-4596-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:08:380 CTIOS1-ctios Trace: >>CG:[agent.5000.14100]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9317 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51079 AGID:14100 AGInstr:51079 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.14100 AGAvailStatus:0) 18:38:08:380 CTIOS1-ctios Trace: <-SND[FF-E6-E2E2-88-4596-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.14100]:eAgentStateEvent(eReserved),Msk(0) 18:38:08:380 CTIOS1-ctios Trace: <-SND[37096][agent.5000.14100]:eAgentStateEvent(eReserved),Msk(0) 18:38:08:381 CTIOS1-ctios Trace: <-SND[37096][agent.5000.14100]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:08:381 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.14100]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:08:400 CTIOS1-ctios Trace: >>CG:[agent.5000.48721]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11030 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42190 AGID:48721 AGInstr:42190 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48721 AGAvailStatus:0) 18:38:08:400 CTIOS1-ctios Trace: >>CG:[call.5000.46855871]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855871 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855871 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03244182385 NewConnDevID:03244182385 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855871 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105087))) 18:38:08:401 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:eAgentStateEvent(eTalking),Msk(0) 18:38:08:401 CTIOS1-ctios Trace: <-SND[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:eAgentStateEvent(eTalking),Msk(0) 18:38:08:401 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:401 CTIOS1-ctios Trace: >>CG:[call.5000.46855871]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855871 ConnDevIDTyp:0 SVC#:201 SVCID:5006 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:301 SGID:5012 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42190 CallngDevID:03244182385 CalldDevID:42190 LstRedirDevID:(null) AnsDevID:42190 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855871 Trnk#:0 TrnkGrp#:0) 18:38:08:401 CTIOS1-ctios Trace: [call.5000.46855871] Found CallConnection(03244182385.1). 18:38:08:401 CTIOS1-ctios Trace: [call.5000.46855871] Found CallConnection(03244182385.1). 18:38:08:401 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:401 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:401 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:401 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:401 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:401 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:401 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855871.03244182385]:eCallDataUpdateEvent,Msk(bf0002) 18:38:08:401 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855871.42190]:eCallDataUpdateEvent,Msk(3f0001) 18:38:08:401 CTIOS1-ctios Trace: <-SND[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855871.42190]:eCallDataUpdateEvent,Msk(3f0001) 18:38:08:401 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855871.03244182385]:eCallEstablishedEvent,Msk(bf01a6) 18:38:08:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855871.42190]:eCallEstablishedEvent,Msk(bf01a6) 18:38:08:402 CTIOS1-ctios Trace: <-SND[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855871.42190]:eCallEstablishedEvent,Msk(bf01a6) 18:38:08:423 CTIOS1-ctios Trace: >>CG:[call.5000.46855875]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855875 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0537454688 DNIS:51079 Dialed#:45233 ConnDevID:0537454688 RCallKeyDay:151314 RCallKeyCID:206864 MsgID:eCallBeginEvent DvrKey:call.5000.46855875 ecc:(...) ICMEntUniqID:icm.151314.206864 RCallKeySeq#:2) 18:38:08:423 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855875 18:38:08:423 CTIOS1-ctios Trace: >>CG:[call.5000.46855875]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855875 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0537454688 AlrtgDevID:(null) CallngDevID:0537454688 CalldDevID:51079 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855875 Trnk#:0 TrnkGrp#:0) 18:38:08:423 CTIOS1-ctios Trace: [call.5000.46855875]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0537454688. 18:38:08:423 CTIOS1-ctios Trace: CallConnection(0537454688.1) created AgentObject (Device) for DeviceID(0537454688). 18:38:08:423 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:08:423 CTIOS1-ctios Trace: Added CallConnection(0537454688.1). 18:38:08:423 CTIOS1-ctios Trace: [call.5000.46855875]::CreateCallConnection(): CallConnection(0537454688.1) created successfully. 18:38:08:424 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855875.0537454688]:eCallBeginEvent 18:38:08:424 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855875.0537454688]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:08:424 CTIOS1-ctios Trace: >>CG:[call.5000.46855875]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855875 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:301 SGID:5012 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0537454688 AlrtgDevID:51079 CallngDevID:0537454688 CalldDevID:51079 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855875 Trnk#:0 TrnkGrp#:0) 18:38:08:424 CTIOS1-ctios Trace: [call.5000.46855875] Found CallConnection(0537454688.1) for device 0537454688. 18:38:08:424 CTIOS1-ctios Trace: [call.5000.46855875]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51079. 18:38:08:424 CTIOS1-ctios Trace: [call.5000.46855875] CallConnection(0537454688.1) found DeviceID(51079) AgentID(14100). 18:38:08:424 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:08:424 CTIOS1-ctios Trace: Added CallConnection(0537454688.1). 18:38:08:424 CTIOS1-ctios Trace: [call.5000.46855875]::CreateCallConnection(): CallConnection(0537454688.1) created successfully. 18:38:08:424 CTIOS1-ctios Trace: <-SND[FF-E6-E2E2-88-4596-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855875.51079]:eCallBeginEvent 18:38:08:425 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855875.51079]:eCallBeginEvent 18:38:08:425 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855875.0537454688]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:08:425 CTIOS1-ctios Trace: <-SND[FF-E6-E2E2-88-4596-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855875.51079]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:08:425 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855875.51079]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:08:496 CTIOS1-ctios Trace: >>CG:[call.5000.2131420822]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420822 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420822) 18:38:08:497 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420822.41254]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:08:497 CTIOS1-ctios Trace: >>CG:[call.5000.2131420822]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420822 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41254 RelDevID:41254 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420822) 18:38:08:497 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420822.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:08:497 CTIOS1-ctios Trace: >>CG:[call.5000.2131420822]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420822 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41254 MsgID:eCallClearedEvent DvrKey:call.5000.2131420822) 18:38:08:497 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420822.41254]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:08:497 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420822.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:08:497 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420822.41254]:eCallClearedEvent,Msk(3f0000) 18:38:08:497 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420822.51044]:eCallClearedEvent,Msk(3f0000) 18:38:08:498 CTIOS1-ctios Trace: >>CG:[call.5000.2131420822]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420822 ConnDevIDTyp:0 ConnDevID:41254 MsgID:eCallEndEvent DvrKey:call.5000.2131420822) 18:38:08:498 CTIOS1-ctios Trace: Removed CallConnection(41254.0). 18:38:08:498 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:08:498 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420822 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:08:498 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420822.41254]:eCallEndEvent 18:38:08:498 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:08:498 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420822.51044]:eCallEndEvent 18:38:08:498 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:08:498 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:08:498 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:08:509 CTIOS1-ctios Trace: >>CG:[call.5000.2131420821]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420821 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420821) 18:38:08:509 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420821.41253]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:08:509 CTIOS1-ctios Trace: >>CG:[call.5000.2131420821]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420821 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41253 RelDevID:41253 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420821) 18:38:08:509 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420821.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:08:509 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420821.41253]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:08:509 CTIOS1-ctios Trace: >>CG:[call.5000.2131420821]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420821 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41253 MsgID:eCallClearedEvent DvrKey:call.5000.2131420821) 18:38:08:509 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420821.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:08:509 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420821.41253]:eCallClearedEvent,Msk(3f0000) 18:38:08:509 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420821.51023]:eCallClearedEvent,Msk(3f0000) 18:38:08:510 CTIOS1-ctios Trace: >>CG:[call.5000.2131420821]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420821 ConnDevIDTyp:0 ConnDevID:41253 MsgID:eCallEndEvent DvrKey:call.5000.2131420821) 18:38:08:510 CTIOS1-ctios Trace: Removed CallConnection(41253.0). 18:38:08:510 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:08:510 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420821 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:08:510 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:08:510 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420821.41253]:eCallEndEvent 18:38:08:510 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420821.51023]:eCallEndEvent 18:38:08:510 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:08:510 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:08:510 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:08:529 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32371944 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5107 LogdOnTimeTdy:9422 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:283 LogdOnTimeSess:676 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:08:542 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32371945 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5941 LogdOnTimeTdy:9327 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5941 LogdOnTimeSess:9327 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:08:560 CTIOS1-ctios Trace: >>CG:[agent.5000.33680]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10649 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21001 AGID:33680 AGInstr:21001 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33680 AGAvailStatus:0) 18:38:08:560 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33680]:eAgentStateEvent(eTalking),Msk(0) 18:38:08:560 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33680]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:560 CTIOS1-ctios Trace: >>CG:[call.5000.154709985]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154709985 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709985 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:812444124 NewConnDevID:812444124 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709985 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105088))) 18:38:08:561 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709985.812444124]:eCallDataUpdateEvent,Msk(bf0002) 18:38:08:561 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709985.21001]:eCallDataUpdateEvent,Msk(3f0001) 18:38:08:562 CTIOS1-ctios Trace: >>CG:[call.5000.154709985]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709985 ConnDevIDTyp:0 SVC#:402 SVCID:5028 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:502 SGID:5037 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21001 CallngDevID:812444124 CalldDevID:21001 LstRedirDevID:(null) AnsDevID:21001 MsgID:eCallEstablishedEvent DvrKey:call.5000.154709985 Trnk#:0 TrnkGrp#:0) 18:38:08:562 CTIOS1-ctios Trace: [call.5000.154709985] Found CallConnection(812444124.1). 18:38:08:562 CTIOS1-ctios Trace: [call.5000.154709985] Found CallConnection(812444124.1). 18:38:08:562 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709985.812444124]:eCallEstablishedEvent,Msk(bf01a6) 18:38:08:562 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709985.21001]:eCallEstablishedEvent,Msk(bf01a6) 18:38:08:630 CTIOS1-ctios Trace: [call.5000.46855698] Found CallConnection(51091.0) for device 51091. 18:38:08:631 CTIOS1-ctios Trace: [call.5000.46855698] Found CallConnection(51091.0) for device 51091. 18:38:08:631 CTIOS1-ctios Trace: >>CG:[call.5000.46855698]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855698 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51091 RelDevID:51091 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855698) 18:38:08:631 CTIOS1-ctios Trace: >>CG:[call.5000.46855698]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855698 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4237352876 RelDevID:4237352876 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855698) 18:38:08:631 CTIOS1-ctios Trace: >>CG:[call.5000.46855698]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855698 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4237352876 MsgID:eCallClearedEvent DvrKey:call.5000.46855698) 18:38:08:631 CTIOS1-ctios Trace: >>CG:[agent.5000.33650]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:608 SGID:6056 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10573 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51091 AGID:33650 AGInstr:51091 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33650 AGAvailStatus:0) 18:38:08:631 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855698.4237352876]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:08:631 CTIOS1-ctios Trace: [agent.5000.33650]: Current Wrapup Mode = 0 18:38:08:631 CTIOS1-ctios Trace: [call.5000.46855698.51091] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:08:631 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855698.51091]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:08:631 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855698.51091]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:08:631 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855698.4237352876]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:08:631 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855698.51091]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:08:632 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855698.51091]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:08:632 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855698.4237352876]:eCallClearedEvent,Msk(3f0000) 18:38:08:632 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855698.51091]:eCallClearedEvent,Msk(3f0000) 18:38:08:632 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855698.51091]:eCallClearedEvent,Msk(3f0000) 18:38:08:632 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855698.51091]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:08:632 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33650]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:08:632 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.33650]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:08:632 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33650]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:08:632 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33650]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:08:807 CTIOS1-ctios Trace: ->RCV[FO7-145-DB0E-4840-dotNET_Sess(31914638)_EvtThd(4) a=48125][agent.5000.48125]:eSetAgentStateRequest(eAvailable) 18:38:08:825 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42177 ANI:0526440044 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206943 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206943 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7990408) 18:38:08:825 CTIOS1-ctios Trace: <-SND[GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:08:856 CTIOS1-ctios Trace: >>CG:[agent.5000.3035]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5494 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42177 AGID:3035 AGInstr:42177 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3035 AGAvailStatus:0) 18:38:08:857 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:eAgentStateEvent(eReserved),Msk(0) 18:38:08:857 CTIOS1-ctios Trace: <-SND[GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:eAgentStateEvent(eReserved),Msk(0) 18:38:08:857 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:08:857 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:08:857 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:08:857 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:08:857 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:08:857 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:08:857 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:08:860 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:08:861 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:08:861 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:08:871 CTIOS1-ctios Trace: >>CG:[call.5000.46855422]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855422 ConnDevIDTyp:0 ConnDevID:42628 MsgID:eCallEndEvent DvrKey:call.5000.46855422) 18:38:08:871 CTIOS1-ctios Trace: Removed CallConnection(03125403166.1). 18:38:08:871 CTIOS1-ctios Trace: Removed CallConnection(42628.0). 18:38:08:871 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855422 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:08:871 CTIOS1-ctios Trace: >>CG:[agent.5000.48125]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10042 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42628 AGID:48125 AGInstr:42628 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48125 AGAvailStatus:1) 18:38:08:871 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855422.03125403166]:eCallEndEvent 18:38:08:872 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855422.42628]:eCallEndEvent 18:38:08:872 CTIOS1-ctios Trace: <-SND[FO7-145-DB0E-4840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855422.42628]:eCallEndEvent 18:38:08:872 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48125]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:08:872 CTIOS1-ctios Trace: <-SND[FO7-145-DB0E-4840-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48125]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:08:872 CTIOS1-ctios Trace: >>CG:[agent.5000.48125]:eSetAgentStateConf(UniqObjID:agent.5000.48125 MsgID:eSetAgentStateConf TgtCILClntID:FO7-145-DB0E-4840-dotNET_Sess(31914638)_EvtThd(4)) 18:38:08:873 CTIOS1-ctios Trace: <-SND[FO7-145-DB0E-4840-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48125]:eSetAgentStateConf 18:38:08:892 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:38:08:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:38:08:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:892 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:892 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:893 CTIOS1-ctios Trace: >>CG:[call.5000.46855876]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855876 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42072 ConnDevID:42072 MsgID:eCallBeginEvent DvrKey:call.5000.46855876 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105088))) 18:38:08:893 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:893 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855876 18:38:08:893 CTIOS1-ctios Trace: >>CG:[call.5000.46855876]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855876 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42072 CallngDevID:42072 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855876) 18:38:08:893 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:0) 18:38:08:893 CTIOS1-ctios Trace: [call.5000.46855876] CallConnection(42072.0) found DeviceID(42072) AgentID(48155). 18:38:08:893 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:08:893 CTIOS1-ctios Trace: Added CallConnection(42072.0). 18:38:08:893 CTIOS1-ctios Trace: [call.5000.46855876]::CreateCallConnection(): CallConnection(42072.0) created successfully. 18:38:08:893 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:38:08:893 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:893 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:893 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:893 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:893 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:893 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:893 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:08:894 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855876.42072]:eCallBeginEvent,Msk(bf0002) 18:38:08:894 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855876.42072]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:08:902 CTIOS1-ctios Trace: >>CG:[call.5000.46855877]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855877 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0526440044 DNIS:42177 Dialed#:45233 ConnDevID:0526440044 RCallKeyDay:151314 RCallKeyCID:206943 MsgID:eCallBeginEvent DvrKey:call.5000.46855877 ecc:(...) ICMEntUniqID:icm.151314.206943 RCallKeySeq#:2) 18:38:08:903 CTIOS1-ctios Trace: >>CG:[call.5000.46855877]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855877 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0526440044 AlrtgDevID:(null) CallngDevID:0526440044 CalldDevID:42177 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855877 Trnk#:0 TrnkGrp#:0) 18:38:08:903 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855877 18:38:08:903 CTIOS1-ctios Trace: [call.5000.46855877]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0526440044. 18:38:08:903 CTIOS1-ctios Trace: CallConnection(0526440044.1) created AgentObject (Device) for DeviceID(0526440044). 18:38:08:903 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:08:903 CTIOS1-ctios Trace: Added CallConnection(0526440044.1). 18:38:08:903 CTIOS1-ctios Trace: [call.5000.46855877]::CreateCallConnection(): CallConnection(0526440044.1) created successfully. 18:38:08:903 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855877.0526440044]:eCallBeginEvent 18:38:08:903 CTIOS1-ctios Trace: >>CG:[call.5000.46855877]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855877 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0526440044 AlrtgDevID:42177 CallngDevID:0526440044 CalldDevID:42177 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855877 Trnk#:0 TrnkGrp#:0) 18:38:08:903 CTIOS1-ctios Trace: [call.5000.46855877] Found CallConnection(0526440044.1) for device 0526440044. 18:38:08:903 CTIOS1-ctios Trace: [call.5000.46855877]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42177. 18:38:08:903 CTIOS1-ctios Trace: [call.5000.46855877] CallConnection(0526440044.1) found DeviceID(42177) AgentID(3035). 18:38:08:903 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:08:903 CTIOS1-ctios Trace: Added CallConnection(0526440044.1). 18:38:08:903 CTIOS1-ctios Trace: [call.5000.46855877]::CreateCallConnection(): CallConnection(0526440044.1) created successfully. 18:38:08:903 CTIOS1-ctios Trace: >>CG:[agent.5000.48125]:eQueryAgentStatisticsConf(IID:32371947 PrphID:5000 AGExt:42628 AGID:48125 AGInstr:42628 UniqObjID:agent.5000.48125 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1724 LogdOnTimeTdy:9295 NotRdyTimeTdy:247 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:54 HdlCallsTlkTimeTdy:6957 HdlCallsTimeTdy:7181 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1724 LogdOnTimeSess:9295 NotRdyTimeSess:247 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:54 HdlCallsTlkTimeSess:6957 HdlCallsTimeSess:7181 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:224 HdlCallsAftCallTimeTdy:224 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:38:08:903 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855877.0526440044]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:08:903 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855877.42177]:eCallBeginEvent 18:38:08:903 CTIOS1-ctios Trace: <-SND[GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855877.42177]:eCallBeginEvent 18:38:08:903 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855877.0526440044]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:08:904 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855877.42177]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:08:904 CTIOS1-ctios Trace: <-SND[GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855877.42177]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:08:904 CTIOS1-ctios Trace: <-SND[FO7-145-DB0E-4840-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48125]:eOnNewAgentStatisticsEvent 18:38:08:935 CTIOS1-ctios Trace: [call.5000.46855871] Found CallConnection(42190.0) for device 42190. 18:38:08:941 CTIOS1-ctios Trace: [call.5000.46855871] Found CallConnection(42190.0) for device 42190. 18:38:08:968 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 18:38:08:976 CTIOS1-ctios Trace: >>CG:[agent.5000.46064]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42198 AGID:46064 AGInstr:42198 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46064 AGAvailStatus:0) 18:38:08:976 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:08:976 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:08:976 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:08:977 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:08:977 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:08:977 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:08:977 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:08:977 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:08:981 CTIOS1-ctios Trace: >>CG:[agent.5000.36380]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10974 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21175 AGID:36380 AGInstr:21175 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36380 AGAvailStatus:0) 18:38:08:981 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36380]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:08:994 CTIOS1-ctios Trace: ->RCV[37348]OPEN LINK REQUEST,protocol ver:2 18:38:09:017 CTIOS1-ctios Trace: >>CG:[call.5000.46855876]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855876 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42072 RelDevID:42072 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855876) 18:38:09:017 CTIOS1-ctios Trace: >>CG:[call.5000.46855876]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855876 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42072 MsgID:eCallClearedEvent DvrKey:call.5000.46855876) 18:38:09:017 CTIOS1-ctios Trace: >>CG:[call.5000.46855876]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855876 ConnDevIDTyp:0 ConnDevID:42072 MsgID:eCallEndEvent DvrKey:call.5000.46855876) 18:38:09:017 CTIOS1-ctios Trace: Removed CallConnection(42072.0). 18:38:09:018 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855876 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:09:018 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:38:09:018 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855876.42072]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:09:018 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855876.42072]:eCallClearedEvent,Msk(3f0000) 18:38:09:018 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855876.42072]:eCallEndEvent 18:38:09:018 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:09:018 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:018 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:018 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:018 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:018 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:018 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:019 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:049 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eQueryAgentStatisticsConf(IID:32371949 PrphID:5000 AGExt:42072 AGID:48155 AGInstr:42072 UniqObjID:agent.5000.48155 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:7179 LogdOnTimeTdy:20343 NotRdyTimeTdy:3313 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:59 HdlCallsTlkTimeTdy:9412 HdlCallsTimeTdy:9743 IncCallsHldTdy:1 IncCallsHldTimeTdy:53 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:4264 LogdOnTimeSess:9588 NotRdyTimeSess:2038 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:17 HdlCallsTlkTimeSess:3112 HdlCallsTimeSess:3224 IncCallsHldSess:1 IncCallsHldTimeSess:53 IntCallsSess:261 IntCallsTimeSess:85 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:308 IntCallsTimeTdy:121 HdlCallsAftCallTimeSess:59 HdlCallsAftCallTimeTdy:278 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess 18:38:09:072 CTIOS1-ctios Trace: ->RCV[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4) a=3759][agent.5000.3759]:eSetAgentStateRequest(eNotReady) 18:38:09:076 CTIOS1-ctios Trace: [call.5000.154709985] Found CallConnection(21001.0) for device 21001. 18:38:09:103 CTIOS1-ctios Trace: [call.5000.154709985] Found CallConnection(21001.0) for device 21001. 18:38:09:112 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:09:112 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:09:112 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:183 CTIOS1-ctios Trace: ->RCV[37548][]:eGlobalSettingsDownloadRequest 18:38:09:184 CTIOS1-ctios Trace: <-SND[37548][]:eGlobalSettingsDownloadConf 18:38:09:220 CTIOS1-ctios Trace: >>CG:[agent.5000.3759]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5962 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42093 AGID:3759 AGInstr:42093 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3759 AGAvailStatus:0) 18:38:09:221 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:09:221 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:09:221 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:09:221 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:09:221 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:09:221 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:09:221 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:09:221 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:09:221 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:09:221 CTIOS1-ctios Trace: >>CG:[agent.5000.3759]:eSetAgentStateConf(UniqObjID:agent.5000.3759 MsgID:eSetAgentStateConf TgtCILClntID:FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)) 18:38:09:222 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:eSetAgentStateConf 18:38:09:272 CTIOS1-ctios Trace: ->RCV[ITSD-South-7704-dotNET_Sess(31914638)_EvtThd(4) a=36410][call.5000.198845296.21257]:eSetCallDataRequest 18:38:09:273 CTIOS1-ctios Trace: [call.5000.198845296.21257] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:09:273 CTIOS1-ctios Trace: <-SND[ITSD-South-7704-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845296.21257]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:09:288 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154709985.21001]:eSetCallDataRequest 18:38:09:334 CTIOS1-ctios Trace: >>CG:[call.5000.198845296]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845296 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845296 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0614035100 CallWrpupData:End ,102 NewConnDevID:21257 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845296 ecc:(...)) 18:38:09:334 CTIOS1-ctios Trace: >>CG:[call.5000.198845296.21257]:eSetCallDataConf(UniqObjID:call.5000.198845296.21257 MsgID:eSetCallDataConf TgtCILClntID:ITSD-South-7704-dotNET_Sess(31914638)_EvtThd(4)) 18:38:09:334 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845296.0614035100]:eCallDataUpdateEvent 18:38:09:334 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845296.21257]:eCallDataUpdateEvent 18:38:09:334 CTIOS1-ctios Trace: <-SND[ITSD-South-7704-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845296.21257]:eCallDataUpdateEvent 18:38:09:336 CTIOS1-ctios Trace: >>CG:[agent.5000.46064]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42198 AGID:46064 AGInstr:42198 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46064 AGAvailStatus:1) 18:38:09:336 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:09:336 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:337 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:337 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:337 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:337 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:337 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:337 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:339 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:38:09:339 CTIOS1-ctios Trace: >>CG:[call.5000.46855880]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855880 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42122 ConnDevID:42122 MsgID:eCallBeginEvent DvrKey:call.5000.46855880 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105088))) 18:38:09:339 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855880 18:38:09:339 CTIOS1-ctios Trace: >>CG:[call.5000.46855880]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855880 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42122 CallngDevID:42122 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855880) 18:38:09:339 CTIOS1-ctios Trace: [call.5000.46855880] CallConnection(42122.0) found DeviceID(42122) AgentID(48756). 18:38:09:339 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:09:339 CTIOS1-ctios Trace: Added CallConnection(42122.0). 18:38:09:339 CTIOS1-ctios Trace: [call.5000.46855880]::CreateCallConnection(): CallConnection(42122.0) created successfully. 18:38:09:339 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:0) 18:38:09:339 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:09:339 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:09:339 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:09:340 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:09:340 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:09:340 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:09:340 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:09:340 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:09:340 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:09:340 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855880.42122]:eCallBeginEvent,Msk(bf0002) 18:38:09:340 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855880.42122]:eCallBeginEvent,Msk(bf0002) 18:38:09:340 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855880.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:09:340 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855880.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:09:340 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:09:340 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:09:340 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:09:340 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:09:341 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:09:341 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:09:341 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:09:341 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:09:341 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:09:341 CTIOS1-ctios Trace: [call.5000.46854187] Found CallConnection(42077.0) for device 42077. 18:38:09:342 CTIOS1-ctios Trace: [call.5000.46854187] Found CallConnection(42077.0) for device 42077. 18:38:09:344 CTIOS1-ctios Trace: >>CG:[call.5000.46854187]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854187 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42077 RelDevID:42077 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854187) 18:38:09:344 CTIOS1-ctios Trace: >>CG:[call.5000.46854187]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854187 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0457372419 RelDevID:0457372419 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854187) 18:38:09:344 CTIOS1-ctios Trace: >>CG:[call.5000.46854187]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854187 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0457372419 MsgID:eCallClearedEvent DvrKey:call.5000.46854187) 18:38:09:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854187.0457372419]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:09:344 CTIOS1-ctios Trace: <-SND[GCC-PC-5848-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854187.42077]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:09:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854187.42077]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:09:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854187.0457372419]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:09:344 CTIOS1-ctios Trace: <-SND[GCC-PC-5848-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854187.42077]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:09:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854187.42077]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:09:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854187.0457372419]:eCallClearedEvent,Msk(3f0000) 18:38:09:344 CTIOS1-ctios Trace: <-SND[GCC-PC-5848-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854187.42077]:eCallClearedEvent,Msk(3f0000) 18:38:09:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854187.42077]:eCallClearedEvent,Msk(3f0000) 18:38:09:347 CTIOS1-ctios Trace: >>CG:[agent.5000.48794]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11120 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42077 AGID:48794 AGInstr:42077 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48794 AGAvailStatus:0) 18:38:09:347 CTIOS1-ctios Trace: [agent.5000.48794]: Current Wrapup Mode = 3 18:38:09:347 CTIOS1-ctios Trace: <-SND[GCC-PC-5848-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48794]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:09:347 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48794]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:09:347 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48794]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:09:347 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48794]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:09:347 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48794]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:09:347 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48794]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:09:347 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48794]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:09:347 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48794]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:09:347 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48794]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:09:365 CTIOS1-ctios Trace: >>CG:[call.5000.154709985.21001]:eSetCallDataConf(UniqObjID:call.5000.154709985.21001 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:09:384 CTIOS1-ctios Trace: ->RCV[37548][]:eIdentifyClientRequest(GF-A4-E305-73-4024-dotNET_Sess(31914638)_EvtThd(3)) 18:38:09:384 CTIOS1-ctios Trace: [1]:IdentifyClientRequest(),Client[37348]:Changing ClientID["37348"->"GF-A4-E305-73-4024-dotNET_Sess(31914638)_EvtThd(3)"]. 18:38:09:385 CTIOS1-ctios Trace: <-SND[37548][]:eIdentifyClientConf 18:38:09:399 CTIOS1-ctios Trace: >>CG:[call.5000.46855125]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855125 ConnDevIDTyp:0 ConnDevID:42216 MsgID:eCallEndEvent DvrKey:call.5000.46855125) 18:38:09:399 CTIOS1-ctios Trace: Removed CallConnection(03339165014.1). 18:38:09:399 CTIOS1-ctios Trace: Removed CallConnection(42216.0). 18:38:09:399 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855125 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:09:399 CTIOS1-ctios Trace: >>CG:[agent.5000.48830]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11157 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42216 AGID:48830 AGInstr:42216 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48830 AGAvailStatus:1) 18:38:09:400 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855125.03339165014]:eCallEndEvent 18:38:09:400 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855125.42216]:eCallEndEvent 18:38:09:400 CTIOS1-ctios Trace: <-SND[BT13-205-D475-5088-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855125.42216]:eCallEndEvent 18:38:09:400 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:09:400 CTIOS1-ctios Trace: <-SND[BT13-205-D475-5088-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48830]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:09:400 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:400 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:400 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:401 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:401 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48830]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:401 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48830]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:401 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:401 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:401 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48830]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:401 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:401 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:401 CTIOS1-ctios Trace: Client[GF-A4-E305-73-4024-dotNET_Sess(31914638)_EvtThd(3)]::HandleReadHeaderComplete, READ 0 BYTES: Requested(2), Closing Connection 18:38:09:401 CTIOS1-ctios Trace: XXX CLIENT[GF-A4-E305-73-4024-dotNET_Sess(31914638)_EvtThd(3)], CLOSE 18:38:09:401 CTIOS1-ctios Trace: CClient::Close: CLIENT[GF-A4-E305-73-4024-dotNET_Sess(31914638)_EvtThd(3)][0x919f550, CLOSE(), Calling OnConnectionClosed() 18:38:09:401 CTIOS1-ctios Trace: ->RCV[37548]:eOnConnectionClosed 18:38:09:402 CTIOS1-ctios Trace: ptcl_CTIOS1 ctios server [8.5 00075] [ACTIVE, CG: 10.192.10.202, CGPort: 42027, Connections (Agent Mode: 238; Monitor Mode: 1)] 18:38:09:402 CTIOS1-ctios Trace: [1] OnConnectionClosed, Client[0x0919F550][GF-A4-E305-73-4024-dotNET_Sess(31914638)_EvtThd(3)] 18:38:09:403 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 18:38:09:417 CTIOS1-ctios Trace: ->RCV[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4) a=3759][agent.5000.3759]:eSetAgentStateRequest(eAvailable) 18:38:09:431 CTIOS1-ctios Trace: >>CG:[agent.5000.48830]:eQueryAgentStatisticsConf(IID:32371953 PrphID:5000 AGExt:42216 AGID:48830 AGInstr:42216 UniqObjID:agent.5000.48830 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1417 LogdOnTimeTdy:9637 NotRdyTimeTdy:582 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:57 HdlCallsTlkTimeTdy:7011 HdlCallsTimeTdy:7564 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1417 LogdOnTimeSess:9637 NotRdyTimeSess:582 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:57 HdlCallsTlkTimeSess:7011 HdlCallsTimeSess:7564 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:3 IntCallsTimeSess:12 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:3 IntCallsTimeTdy:12 HdlCallsAftCallTimeSess:553 HdlCallsAftCallTimeTdy:553 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:38:09:431 CTIOS1-ctios Trace: <-SND[BT13-205-D475-5088-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48830]:eOnNewAgentStatisticsEvent 18:38:09:440 CTIOS1-ctios Trace: >>CG:[agent.5000.14100]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9317 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51079 AGID:14100 AGInstr:51079 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.14100 AGAvailStatus:0) 18:38:09:440 CTIOS1-ctios Trace: >>CG:[call.5000.46855875]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855875 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855875 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0537454688 NewConnDevID:0537454688 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855875 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105088))) 18:38:09:440 CTIOS1-ctios Trace: >>CG:[call.5000.46855875]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855875 ConnDevIDTyp:0 SVC#:201 SVCID:5006 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:301 SGID:5012 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51079 CallngDevID:0537454688 CalldDevID:51079 LstRedirDevID:(null) AnsDevID:51079 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855875 Trnk#:0 TrnkGrp#:0) 18:38:09:440 CTIOS1-ctios Trace: [call.5000.46855875] Found CallConnection(0537454688.1). 18:38:09:440 CTIOS1-ctios Trace: [call.5000.46855875] Found CallConnection(0537454688.1). 18:38:09:440 CTIOS1-ctios Trace: <-SND[FF-E6-E2E2-88-4596-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.14100]:eAgentStateEvent(eTalking),Msk(0) 18:38:09:440 CTIOS1-ctios Trace: <-SND[37096][agent.5000.14100]:eAgentStateEvent(eTalking),Msk(0) 18:38:09:441 CTIOS1-ctios Trace: <-SND[37096][agent.5000.14100]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:09:441 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.14100]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:09:441 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855875.0537454688]:eCallDataUpdateEvent,Msk(bf0002) 18:38:09:441 CTIOS1-ctios Trace: <-SND[FF-E6-E2E2-88-4596-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855875.51079]:eCallDataUpdateEvent,Msk(3f0001) 18:38:09:441 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855875.51079]:eCallDataUpdateEvent,Msk(3f0001) 18:38:09:441 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855875.0537454688]:eCallEstablishedEvent,Msk(bf01a6) 18:38:09:441 CTIOS1-ctios Trace: <-SND[FF-E6-E2E2-88-4596-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855875.51079]:eCallEstablishedEvent,Msk(bf01a6) 18:38:09:441 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855875.51079]:eCallEstablishedEvent,Msk(bf01a6) 18:38:09:476 CTIOS1-ctios Trace: >>CG:[agent.5000.3759]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5962 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42093 AGID:3759 AGInstr:42093 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3759 AGAvailStatus:1) 18:38:09:476 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:09:476 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:09:476 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:477 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:477 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:477 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:477 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:477 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:477 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:477 CTIOS1-ctios Trace: >>CG:[agent.5000.3759]:eSetAgentStateConf(UniqObjID:agent.5000.3759 MsgID:eSetAgentStateConf TgtCILClntID:FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)) 18:38:09:477 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:eSetAgentStateConf 18:38:09:498 CTIOS1-ctios Trace: >>CG:[call.5000.46855880]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855880 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42122 RelDevID:42122 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855880) 18:38:09:499 CTIOS1-ctios Trace: >>CG:[call.5000.46855880]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855880 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42122 MsgID:eCallClearedEvent DvrKey:call.5000.46855880) 18:38:09:499 CTIOS1-ctios Trace: >>CG:[call.5000.46855880]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855880 ConnDevIDTyp:0 ConnDevID:42122 MsgID:eCallEndEvent DvrKey:call.5000.46855880) 18:38:09:499 CTIOS1-ctios Trace: Removed CallConnection(42122.0). 18:38:09:499 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855880 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:09:499 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:38:09:499 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855880.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:09:499 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855880.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:09:499 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855880.42122]:eCallClearedEvent,Msk(3f0000) 18:38:09:499 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855880.42122]:eCallClearedEvent,Msk(3f0000) 18:38:09:499 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855880.42122]:eCallEndEvent 18:38:09:499 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855880.42122]:eCallEndEvent 18:38:09:499 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:09:499 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:09:499 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:500 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:500 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:500 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:500 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:500 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:500 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:523 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eNotReady) 18:38:09:529 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eQueryAgentStatisticsConf(IID:32371956 PrphID:5000 AGExt:42122 AGID:48756 AGInstr:42122 UniqObjID:agent.5000.48756 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2593 LogdOnTimeTdy:9480 NotRdyTimeTdy:269 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:41 HdlCallsTlkTimeTdy:6409 HdlCallsTimeTdy:6551 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2064 LogdOnTimeSess:5821 NotRdyTimeSess:129 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:3499 HdlCallsTimeSess:3574 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:161 IntCallsTimeSess:59 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:161 IntCallsTimeTdy:59 HdlCallsAftCallTimeSess:75 HdlCallsAftCallTimeTdy:142 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prv 18:38:09:530 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eOnNewAgentStatisticsEvent 18:38:09:616 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:624 SVCID:6095 SG#:625 SGID:6073 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:21259 ANI:2136967076 UsrToUsrInfo:(null) Dialed#:81127 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206642 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206642 RCallKeySeq#:4 CallTypIDTag:5119 PreCallIIDTag:7990806) 18:38:09:616 CTIOS1-ctios Trace: <-SND[ITSD-South-688-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:09:627 CTIOS1-ctios Trace: >>CG:[call.5000.46855881]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855881 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:9103224310207 DNIS:42762 ConnDevID:9103224310207 MsgID:eCallBeginEvent DvrKey:call.5000.46855881) 18:38:09:627 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855881 18:38:09:627 CTIOS1-ctios Trace: >>CG:[call.5000.46855881]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855881 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9103224310207 AlrtgDevID:(null) CallngDevID:9103224310207 CalldDevID:42762 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855881 Trnk#:0 TrnkGrp#:0) 18:38:09:627 CTIOS1-ctios Trace: [call.5000.46855881]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9103224310207. 18:38:09:627 CTIOS1-ctios Trace: CallConnection(9103224310207.1) created AgentObject (Device) for DeviceID(9103224310207). 18:38:09:627 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:09:627 CTIOS1-ctios Trace: Added CallConnection(9103224310207.1). 18:38:09:627 CTIOS1-ctios Trace: [call.5000.46855881]::CreateCallConnection(): CallConnection(9103224310207.1) created successfully. 18:38:09:628 CTIOS1-ctios Trace: >>CG:[call.5000.46855881]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855881 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:9053 SGID:8668 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:9103224310207 AlrtgDevID:42762 CallngDevID:9103224310207 CalldDevID:42762 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855881 Trnk#:0 TrnkGrp#:0) 18:38:09:628 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855881.9103224310207]:eCallBeginEvent 18:38:09:628 CTIOS1-ctios Trace: [call.5000.46855881] Found CallConnection(9103224310207.1) for device 9103224310207. 18:38:09:628 CTIOS1-ctios Trace: [call.5000.46855881]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42762. 18:38:09:628 CTIOS1-ctios Trace: [call.5000.46855881] CallConnection(9103224310207.1) found DeviceID(42762) AgentID(46039). 18:38:09:628 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:09:628 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855881.9103224310207]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:09:628 CTIOS1-ctios Trace: Added CallConnection(9103224310207.1). 18:38:09:628 CTIOS1-ctios Trace: [call.5000.46855881]::CreateCallConnection(): CallConnection(9103224310207.1) created successfully. 18:38:09:628 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855881.42762]:eCallBeginEvent 18:38:09:628 CTIOS1-ctios Trace: [call.5000.2131420368.42762] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:09:628 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855881.9103224310207]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:09:628 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855881.42762]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:38:09:646 CTIOS1-ctios Trace: >>CG:[agent.5000.39108]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21259 AGID:39108 AGInstr:21259 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39108 AGAvailStatus:0) 18:38:09:646 CTIOS1-ctios Trace: <-SND[ITSD-South-688-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39108]:eAgentStateEvent(eReserved),Msk(0) 18:38:09:646 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39108]:eAgentStateEvent(eReserved),Msk(0) 18:38:09:673 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:0) 18:38:09:673 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:09:673 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:09:673 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:09:673 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:38:09:673 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:38:09:690 CTIOS1-ctios Trace: >>CG:[call.5000.46855881]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855881 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855881 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5042 QryRuleID:5045 ANI:103224310207 ConnDevID:9103224310207 NewConnDevID:9103224310207 RCallKeyDay:151314 RCallKeyCID:202403 CustPh#:103224310207 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855881 ecc:(...) ICMEntUniqID:icm.151314.202403 RCallKeySeq#:1) 18:38:09:691 CTIOS1-ctios Trace: >>CG:[agent.5000.36380]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10974 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21175 AGID:36380 AGInstr:21175 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36380 AGAvailStatus:1) 18:38:09:691 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855881.9103224310207]:eCallDataUpdateEvent,Msk(bf0002) 18:38:09:691 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855881.42762]:eCallDataUpdateEvent,Msk(3c0001) 18:38:09:691 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36380]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:09:696 CTIOS1-ctios Trace: >>CG:[call.5000.46855881]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855881 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855881 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5042 QryRuleID:5045 ConnDevID:9103224310207 NewConnDevID:9103224310207 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855881 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105089))) 18:38:09:696 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855881.9103224310207]:eCallDataUpdateEvent,Msk(bf0002) 18:38:09:696 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855881.42762]:eCallDataUpdateEvent,Msk(3c0001) 18:38:09:696 CTIOS1-ctios Trace: >>CG:[call.5000.46855881]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855881 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:9053 SGID:8668 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42762 CallngDevID:9103224310207 CalldDevID:42762 LstRedirDevID:(null) AnsDevID:42762 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855881 Trnk#:0 TrnkGrp#:0) 18:38:09:696 CTIOS1-ctios Trace: [call.5000.46855881] Found CallConnection(9103224310207.1). 18:38:09:696 CTIOS1-ctios Trace: [call.5000.46855881] Found CallConnection(9103224310207.1). 18:38:09:696 CTIOS1-ctios Trace: [call.5000.2131420368.42762] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1800 18:38:09:696 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855881.9103224310207]:eCallEstablishedEvent,Msk(bf01a6) 18:38:09:696 CTIOS1-ctios Trace: [call.5000.2131420368.42762] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1a40 18:38:09:697 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855881.42762]:eCallEstablishedEvent,Msk(3c1a40) 18:38:09:704 CTIOS1-ctios Trace: [call.5000.46855881] Found CallConnection(42762.0) for device 42762. 18:38:09:705 CTIOS1-ctios Trace: [call.5000.46855171] Found CallConnection(42104.0) for device 42104. 18:38:09:719 CTIOS1-ctios Trace: [call.5000.46855171] Found CallConnection(42104.0) for device 42104. 18:38:09:719 CTIOS1-ctios Trace: >>CG:[call.5000.46855171]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855171 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42104 RelDevID:42104 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855171) 18:38:09:719 CTIOS1-ctios Trace: >>CG:[call.5000.46855171]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855171 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03349817834 RelDevID:03349817834 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855171) 18:38:09:719 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855171.03349817834]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:09:719 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855171.42104]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:09:720 CTIOS1-ctios Trace: >>CG:[call.5000.46855171]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855171 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03349817834 MsgID:eCallClearedEvent DvrKey:call.5000.46855171) 18:38:09:720 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855171.03349817834]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:09:720 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855171.42104]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:09:720 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855171.03349817834]:eCallClearedEvent,Msk(3f0000) 18:38:09:720 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855171.42104]:eCallClearedEvent,Msk(3f0000) 18:38:09:724 CTIOS1-ctios Trace: >>CG:[agent.5000.3777]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:300 SGID:5002 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:5980 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42104 AGID:3777 AGInstr:42104 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3777 AGAvailStatus:0) 18:38:09:724 CTIOS1-ctios Trace: [agent.5000.3777]: Current Wrapup Mode = 3 18:38:09:724 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:09:725 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:09:725 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:09:725 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3777]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:09:725 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3777]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:09:725 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:09:725 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:09:725 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3777]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:09:732 CTIOS1-ctios Trace: [call.5000.46855881] Found CallConnection(42762.0) for device 42762. 18:38:09:736 CTIOS1-ctios Trace: >>CG:[call.5000.154709988]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709988 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:2136967076 DNIS:21259 Dialed#:81127 ConnDevID:2136967076 RCallKeyDay:151314 RCallKeyCID:206642 MsgID:eCallBeginEvent DvrKey:call.5000.154709988 ecc:(...) ICMEntUniqID:icm.151314.206642 RCallKeySeq#:5) 18:38:09:736 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154709988 18:38:09:736 CTIOS1-ctios Trace: >>CG:[call.5000.154709988]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709988 ConnDevIDTyp:1 SVC#:624 SVCID:6095 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2136967076 AlrtgDevID:(null) CallngDevID:2136967076 CalldDevID:21259 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709988 Trnk#:0 TrnkGrp#:0) 18:38:09:736 CTIOS1-ctios Trace: [call.5000.154709988]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 2136967076. 18:38:09:736 CTIOS1-ctios Trace: CallConnection(2136967076.1) created AgentObject (Device) for DeviceID(2136967076). 18:38:09:736 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:09:736 CTIOS1-ctios Trace: Added CallConnection(2136967076.1). 18:38:09:736 CTIOS1-ctios Trace: [call.5000.154709988]::CreateCallConnection(): CallConnection(2136967076.1) created successfully. 18:38:09:736 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709988.2136967076]:eCallBeginEvent 18:38:09:736 CTIOS1-ctios Trace: >>CG:[call.5000.154709988]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709988 ConnDevIDTyp:1 SVC#:624 SVCID:6095 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:625 SGID:6073 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2136967076 AlrtgDevID:21259 CallngDevID:2136967076 CalldDevID:21259 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709988 Trnk#:0 TrnkGrp#:0) 18:38:09:736 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709988.2136967076]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:09:736 CTIOS1-ctios Trace: [call.5000.154709988] Found CallConnection(2136967076.1) for device 2136967076. 18:38:09:736 CTIOS1-ctios Trace: [call.5000.154709988]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21259. 18:38:09:736 CTIOS1-ctios Trace: [call.5000.154709988] CallConnection(2136967076.1) found DeviceID(21259) AgentID(39108). 18:38:09:736 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:09:736 CTIOS1-ctios Trace: Added CallConnection(2136967076.1). 18:38:09:736 CTIOS1-ctios Trace: [call.5000.154709988]::CreateCallConnection(): CallConnection(2136967076.1) created successfully. 18:38:09:736 CTIOS1-ctios Trace: <-SND[ITSD-South-688-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709988.21259]:eCallBeginEvent 18:38:09:736 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709988.21259]:eCallBeginEvent 18:38:09:737 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709988.2136967076]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:09:737 CTIOS1-ctios Trace: <-SND[ITSD-South-688-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709988.21259]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:09:737 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709988.21259]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:09:749 CTIOS1-ctios Trace: ->RCV[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4) a=33650][agent.5000.33650]:eSetAgentStateRequest(eAvailable) 18:38:09:768 CTIOS1-ctios Trace: >>CG:[call.5000.2131420368]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420368 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42762 RelDevID:42762 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420368) 18:38:09:769 CTIOS1-ctios Trace: [call.5000.2131420368.42762] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:09:769 CTIOS1-ctios Trace: [call.5000.46855881.42762] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:38:09:769 CTIOS1-ctios Trace: >>CG:[call.5000.2131420368]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420368 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41233 RelDevID:41233 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420368) 18:38:09:769 CTIOS1-ctios Trace: >>CG:[call.5000.2131420368]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420368 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41233 MsgID:eCallClearedEvent DvrKey:call.5000.2131420368) 18:38:09:769 CTIOS1-ctios Trace: >>CG:[call.5000.2131420368]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420368 ConnDevIDTyp:0 ConnDevID:41233 MsgID:eCallEndEvent DvrKey:call.5000.2131420368) 18:38:09:769 CTIOS1-ctios Trace: [call.5000.2131420368.42762] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:09:769 CTIOS1-ctios Trace: [call.5000.46855881.42762] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:38:09:769 CTIOS1-ctios Trace: Removed CallConnection(41233.0). 18:38:09:769 CTIOS1-ctios Trace: Removed CallConnection(42762.0). 18:38:09:769 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420368 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:09:769 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420368.41233]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:09:769 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420368.42762]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:09:769 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420368.41233]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:09:769 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420368.42762]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:09:769 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420368.41233]:eCallClearedEvent,Msk(3f0000) 18:38:09:769 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420368.42762]:eCallClearedEvent,Msk(3c0000) 18:38:09:769 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420368.41233]:eCallEndEvent 18:38:09:770 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420368.42762]:eCallEndEvent 18:38:09:799 CTIOS1-ctios Trace: >>CG:[call.5000.198845457]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845457 ConnDevIDTyp:1 ConnDevID:00483252071 MsgID:eCallEndEvent DvrKey:call.5000.198845457) 18:38:09:799 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845457 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:09:800 CTIOS1-ctios Trace: >>CG:[agent.5000.9516]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8859 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21151 AGID:9516 AGInstr:21151 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9516 AGAvailStatus:1) 18:38:09:800 CTIOS1-ctios Trace: <-SND[ITSD-South-1492-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9516]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:09:800 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9516]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:09:800 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9516]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:801 CTIOS1-ctios Trace: >>CG:[agent.5000.46039]:eQueryAgentStatisticsConf(IID:32371959 PrphID:5000 AGExt:42762 AGID:46039 AGInstr:42762 UniqObjID:agent.5000.46039 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:152 LogdOnTimeTdy:23888 NotRdyTimeTdy:3462 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:191 LogdOnTimeSess:27652 NotRdyTimeSess:3466 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:1 IntCallsTimeSess:2 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:1 IntCallsTimeTdy:2 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:17 AutoOutCallsTlkTimeSess:2431 AutoOutCallsTimeSess:2456 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:17 AutoOutCallsTlkTimeTdy:2431 AutoOutCallsTimeTdy:2456 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:4 PrvwCallsTlkTimeSess:647 PrvwCall 18:38:09:818 CTIOS1-ctios Trace: >>CG:[call.5000.46855698]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855698 ConnDevIDTyp:1 ConnDevID:4237352876 MsgID:eCallEndEvent DvrKey:call.5000.46855698) 18:38:09:818 CTIOS1-ctios Trace: Removed CallConnection(4237352876.1). 18:38:09:818 CTIOS1-ctios Trace: Removed CallConnection(51091.0). 18:38:09:818 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855698 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:09:818 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855698.4237352876]:eCallEndEvent 18:38:09:818 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855698.51091]:eCallEndEvent 18:38:09:818 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855698.51091]:eCallEndEvent 18:38:09:819 CTIOS1-ctios Trace: >>CG:[agent.5000.33650]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10573 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51091 AGID:33650 AGInstr:51091 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33650 AGAvailStatus:1) 18:38:09:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33650]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:09:819 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.33650]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:09:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33650]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:819 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33650]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:09:819 CTIOS1-ctios Trace: >>CG:[agent.5000.33650]:eSetAgentStateConf(UniqObjID:agent.5000.33650 MsgID:eSetAgentStateConf TgtCILClntID:GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)) 18:38:09:819 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.33650]:eSetAgentStateConf 18:38:09:833 CTIOS1-ctios Trace: >>CG:[call.5000.46855881]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855881 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855881 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5042 QryRuleID:5045 ConnDevID:9103224310207 NewConnDevID:9103224310207 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855881 ecc:(...)) 18:38:09:834 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855881.9103224310207]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:09:834 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855881.42762]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:09:849 CTIOS1-ctios Trace: >>CG:[agent.5000.33650]:eQueryAgentStatisticsConf(IID:32371960 PrphID:5000 AGExt:51091 AGID:33650 AGInstr:51091 UniqObjID:agent.5000.33650 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2625 LogdOnTimeTdy:9127 NotRdyTimeTdy:663 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:24 HdlCallsTlkTimeTdy:5553 HdlCallsTimeTdy:5818 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2625 LogdOnTimeSess:9127 NotRdyTimeSess:663 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:24 HdlCallsTlkTimeSess:5553 HdlCallsTimeSess:5818 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:265 HdlCallsAftCallTimeTdy:265 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:38:09:849 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.33650]:eOnNewAgentStatisticsEvent 18:38:09:881 CTIOS1-ctios Trace: [call.5000.46855213] Found CallConnection(42120.0) for device 42120. 18:38:09:882 CTIOS1-ctios Trace: [call.5000.46855213] Found CallConnection(42120.0) for device 42120. 18:38:09:883 CTIOS1-ctios Trace: >>CG:[call.5000.46855213]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855213 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42120 RelDevID:42120 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855213) 18:38:09:883 CTIOS1-ctios Trace: >>CG:[call.5000.46855213]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855213 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03134057371 RelDevID:03134057371 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855213) 18:38:09:883 CTIOS1-ctios Trace: >>CG:[call.5000.46855213]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855213 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03134057371 MsgID:eCallClearedEvent DvrKey:call.5000.46855213) 18:38:09:883 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855213.03134057371]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:09:883 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855213.42120]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:09:883 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855213.03134057371]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:09:884 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855213.42120]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:09:884 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855213.03134057371]:eCallClearedEvent,Msk(3f0000) 18:38:09:884 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855213.42120]:eCallClearedEvent,Msk(3f0000) 18:38:09:884 CTIOS1-ctios Trace: >>CG:[agent.5000.48506]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:303 SGID:5014 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10677 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42120 AGID:48506 AGInstr:42120 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48506 AGAvailStatus:0) 18:38:09:884 CTIOS1-ctios Trace: [agent.5000.48506]: Current Wrapup Mode = 3 18:38:09:884 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:09:884 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:09:884 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:09:884 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48506]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:09:884 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48506]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:09:884 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:09:885 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:09:885 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48506]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:09:885 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207343 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207343 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991071) 18:38:09:885 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207344 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207344 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991072) 18:38:09:909 CTIOS1-ctios Trace: >>CG:[agent.5000.3035]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5494 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42177 AGID:3035 AGInstr:42177 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3035 AGAvailStatus:0) 18:38:09:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:eAgentStateEvent(eTalking),Msk(0) 18:38:09:909 CTIOS1-ctios Trace: <-SND[GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:eAgentStateEvent(eTalking),Msk(0) 18:38:09:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:09:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:09:909 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:09:909 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:09:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:09:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3035]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:09:909 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3035]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:09:909 CTIOS1-ctios Trace: >>CG:[call.5000.46855877]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855877 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855877 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0526440044 NewConnDevID:0526440044 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855877 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105089))) 18:38:09:910 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855877.0526440044]:eCallDataUpdateEvent,Msk(bf0002) 18:38:09:910 CTIOS1-ctios Trace: >>CG:[call.5000.46855877]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855877 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42177 CallngDevID:0526440044 CalldDevID:42177 LstRedirDevID:(null) AnsDevID:42177 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855877 Trnk#:0 TrnkGrp#:0) 18:38:09:910 CTIOS1-ctios Trace: [call.5000.46855877] Found CallConnection(0526440044.1). 18:38:09:910 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855877.42177]:eCallDataUpdateEvent,Msk(3f0001) 18:38:09:910 CTIOS1-ctios Trace: [call.5000.46855877] Found CallConnection(0526440044.1). 18:38:09:910 CTIOS1-ctios Trace: <-SND[GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855877.42177]:eCallDataUpdateEvent,Msk(3f0001) 18:38:09:910 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855877.0526440044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:09:910 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855877.42177]:eCallEstablishedEvent,Msk(bf01a6) 18:38:09:910 CTIOS1-ctios Trace: <-SND[GA4-215-C0B0-3008-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855877.42177]:eCallEstablishedEvent,Msk(bf01a6) 18:38:09:916 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:09:916 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:09:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:09:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:09:916 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:09:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:09:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:09:916 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:09:970 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eAvailable) 18:38:10:007 CTIOS1-ctios Trace: [call.5000.46855875] Found CallConnection(51079.0) for device 51079. 18:38:10:031 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:1) 18:38:10:031 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:10:031 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:10:031 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:038 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:38:10:038 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:38:10:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420824]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420824 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41276 ConnDevID:41276 MsgID:eCallBeginEvent DvrKey:call.5000.2131420824) 18:38:10:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420824]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420824 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41276 CallngDevID:41276 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420824) 18:38:10:039 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420824 18:38:10:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420824]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420824 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420824 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41276 NewConnDevID:41276 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420824) 18:38:10:039 CTIOS1-ctios Trace: [call.5000.2131420824] CallConnection(41276.0) found DeviceID(41276) AgentID(). 18:38:10:039 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:10:039 CTIOS1-ctios Trace: Added CallConnection(41276.0). 18:38:10:039 CTIOS1-ctios Trace: [call.5000.2131420824]::CreateCallConnection(): CallConnection(41276.0) created successfully. 18:38:10:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420824.41276]:eCallBeginEvent,Msk(bf0002) 18:38:10:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420824.41276]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:10:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420824]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420824 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41276 CallngDevID:41276 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420824) 18:38:10:040 CTIOS1-ctios Trace: [call.5000.2131420824] Found CallConnection(41276.0) for device 41276. 18:38:10:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420824.41276]:eCallDataUpdateEvent,Msk(bf0002) 18:38:10:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420824.41276]:eCallOriginatedEvent,Msk(bf0002) 18:38:10:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420824]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420824 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420824 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41276 NewConnDevID:41276 RCallKeyDay:151314 RCallKeyCID:207343 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420824 ICMEntUniqID:icm.151314.207343 RCallKeySeq#:1) 18:38:10:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420824.41276]:eCallDataUpdateEvent,Msk(bf0002) 18:38:10:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420824]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420824 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41276 AlrtgDevID: CallngDevID:41276 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420824 Trnk#:0 TrnkGrp#:0) 18:38:10:041 CTIOS1-ctios Trace: [call.5000.2131420824] Found CallConnection(41276.0) for device 41276. 18:38:10:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420824]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420824 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41276 AlrtgDevID:51044 CallngDevID:41276 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420824 Trnk#:0 TrnkGrp#:0) 18:38:10:041 CTIOS1-ctios Trace: [call.5000.2131420824] Found CallConnection(41276.0) for device 41276. 18:38:10:041 CTIOS1-ctios Trace: [call.5000.2131420824]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:10:041 CTIOS1-ctios Trace: [call.5000.2131420824] CallConnection(41276.0) found DeviceID(51044) AgentID(05230). 18:38:10:041 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:10:041 CTIOS1-ctios Trace: Added CallConnection(41276.0). 18:38:10:041 CTIOS1-ctios Trace: [call.5000.2131420824]::CreateCallConnection(): CallConnection(41276.0) created successfully. 18:38:10:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420824]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420824 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420824 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41276 NewConnDevID:41276 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420824 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105089))) 18:38:10:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420824.41276]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:10:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420824.51044]:eCallBeginEvent 18:38:10:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420824.41276]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:10:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420824.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:10:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420824.41276]:eCallDataUpdateEvent,Msk(bf0002) 18:38:10:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420824]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420824 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41276 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420824 Trnk#:0 TrnkGrp#:0) 18:38:10:042 CTIOS1-ctios Trace: [call.5000.2131420824] Found CallConnection(41276.0). 18:38:10:042 CTIOS1-ctios Trace: [call.5000.2131420824] Found CallConnection(41276.0). 18:38:10:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420824.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:10:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420824.41276]:eCallEstablishedEvent,Msk(bf01a6) 18:38:10:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420824.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:10:042 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:10:042 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:10:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420824]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420824 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420824) 18:38:10:042 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:10:042 CTIOS1-ctios Trace: [call.5000.2131420824] Found CallConnection(51044.0). 18:38:10:042 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:10:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420824.41276]: eCallHeldEvent,Msk(bf0126) 18:38:10:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420824.51044]: eCallHeldEvent,Msk(bf000a) 18:38:10:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420825]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420825 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41277 ConnDevID:41277 MsgID:eCallBeginEvent DvrKey:call.5000.2131420825) 18:38:10:043 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420825 18:38:10:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420825]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420825 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41277 CallngDevID:41277 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420825) 18:38:10:043 CTIOS1-ctios Trace: [call.5000.2131420825] CallConnection(41277.0) found DeviceID(41277) AgentID(). 18:38:10:043 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:10:043 CTIOS1-ctios Trace: Added CallConnection(41277.0). 18:38:10:043 CTIOS1-ctios Trace: [call.5000.2131420825]::CreateCallConnection(): CallConnection(41277.0) created successfully. 18:38:10:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420825]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420825 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420825 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41277 NewConnDevID:41277 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420825) 18:38:10:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420825.41277]:eCallBeginEvent,Msk(bf0002) 18:38:10:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420825.41277]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:10:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420825.41277]:eCallDataUpdateEvent,Msk(bf0002) 18:38:10:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420825]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420825 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41277 CallngDevID:41277 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420825) 18:38:10:044 CTIOS1-ctios Trace: [call.5000.2131420825] Found CallConnection(41277.0) for device 41277. 18:38:10:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420825]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420825 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420825 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41277 NewConnDevID:41277 RCallKeyDay:151314 RCallKeyCID:207344 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420825 ICMEntUniqID:icm.151314.207344 RCallKeySeq#:1) 18:38:10:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420825]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420825 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41277 AlrtgDevID: CallngDevID:41277 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420825 Trnk#:0 TrnkGrp#:0) 18:38:10:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420825.41277]:eCallOriginatedEvent,Msk(bf0002) 18:38:10:045 CTIOS1-ctios Trace: [call.5000.2131420825] Found CallConnection(41277.0) for device 41277. 18:38:10:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420825.41277]:eCallDataUpdateEvent,Msk(bf0002) 18:38:10:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420825.41277]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:10:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420825]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420825 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41277 AlrtgDevID:51023 CallngDevID:41277 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420825 Trnk#:0 TrnkGrp#:0) 18:38:10:045 CTIOS1-ctios Trace: [call.5000.2131420825] Found CallConnection(41277.0) for device 41277. 18:38:10:045 CTIOS1-ctios Trace: [call.5000.2131420825]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:10:045 CTIOS1-ctios Trace: [call.5000.2131420825] CallConnection(41277.0) found DeviceID(51023) AgentID(33632). 18:38:10:045 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:10:045 CTIOS1-ctios Trace: Added CallConnection(41277.0). 18:38:10:045 CTIOS1-ctios Trace: [call.5000.2131420825]::CreateCallConnection(): CallConnection(41277.0) created successfully. 18:38:10:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420825]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420825 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420825 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41277 NewConnDevID:41277 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420825 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105089))) 18:38:10:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420825]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420825 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41277 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420825 Trnk#:0 TrnkGrp#:0) 18:38:10:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420825.51023]:eCallBeginEvent 18:38:10:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420825.41277]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:10:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420825.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:10:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420825.41277]:eCallDataUpdateEvent,Msk(bf0002) 18:38:10:045 CTIOS1-ctios Trace: [call.5000.2131420825] Found CallConnection(41277.0). 18:38:10:045 CTIOS1-ctios Trace: [call.5000.2131420825] Found CallConnection(41277.0). 18:38:10:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420825.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:10:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420825.41277]:eCallEstablishedEvent,Msk(bf01a6) 18:38:10:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420825.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:10:060 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:10:060 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:10:060 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:10:060 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:10:061 CTIOS1-ctios Trace: ->RCV[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4) a=42518][agent.5000.42518]:eSetAgentStateRequest(eNotReady) 18:38:10:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420825]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420825 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420825) 18:38:10:067 CTIOS1-ctios Trace: [call.5000.2131420825] Found CallConnection(51023.0). 18:38:10:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420825.41277]: eCallHeldEvent,Msk(bf0126) 18:38:10:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420825.51023]: eCallHeldEvent,Msk(bf000a) 18:38:10:068 CTIOS1-ctios Trace: [call.5000.46855875] Found CallConnection(51079.0) for device 51079. 18:38:10:103 CTIOS1-ctios Trace: >>CG:[call.5000.2131420824]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420824 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420824 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41276 NewConnDevID:41276 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420824 ecc:(...)) 18:38:10:103 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420824.41276]:eCallDataUpdateEvent,Msk(bf0126) 18:38:10:103 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420824.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:10:107 CTIOS1-ctios Trace: >>CG:[call.5000.2131420825]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420825 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420825 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41277 NewConnDevID:41277 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420825 ecc:(...)) 18:38:10:107 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420825.41277]:eCallDataUpdateEvent,Msk(bf0126) 18:38:10:107 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420825.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:10:181 CTIOS1-ctios Trace: >>CG:[call.5000.46855886]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855886 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:9703332722501 DNIS:21064 ConnDevID:9703332722501 MsgID:eCallBeginEvent DvrKey:call.5000.46855886) 18:38:10:181 CTIOS1-ctios Trace: >>CG:[call.5000.46855886]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855886 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9703332722501 AlrtgDevID:(null) CallngDevID:9703332722501 CalldDevID:21064 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855886 Trnk#:0 TrnkGrp#:0) 18:38:10:181 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855886 18:38:10:181 CTIOS1-ctios Trace: [call.5000.46855886]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9703332722501. 18:38:10:181 CTIOS1-ctios Trace: CallConnection(9703332722501.1) created AgentObject (Device) for DeviceID(9703332722501). 18:38:10:181 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:10:181 CTIOS1-ctios Trace: Added CallConnection(9703332722501.1). 18:38:10:181 CTIOS1-ctios Trace: [call.5000.46855886]::CreateCallConnection(): CallConnection(9703332722501.1) created successfully. 18:38:10:182 CTIOS1-ctios Trace: >>CG:[call.5000.46855886]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855886 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:401 SGID:11225 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:9703332722501 AlrtgDevID:21064 CallngDevID:9703332722501 CalldDevID:21064 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855886 Trnk#:0 TrnkGrp#:0) 18:38:10:182 CTIOS1-ctios Trace: [call.5000.46855886] Found CallConnection(9703332722501.1) for device 9703332722501. 18:38:10:182 CTIOS1-ctios Trace: [call.5000.46855886]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21064. 18:38:10:182 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855886.9703332722501]:eCallBeginEvent 18:38:10:182 CTIOS1-ctios Trace: [call.5000.46855886] CallConnection(9703332722501.1) found DeviceID(21064) AgentID(55069). 18:38:10:182 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:10:182 CTIOS1-ctios Trace: Added CallConnection(9703332722501.1). 18:38:10:182 CTIOS1-ctios Trace: [call.5000.46855886]::CreateCallConnection(): CallConnection(9703332722501.1) created successfully. 18:38:10:182 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855886.9703332722501]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:10:182 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855886.21064]:eCallBeginEvent 18:38:10:182 CTIOS1-ctios Trace: [call.5000.2131420734.21064] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:10:182 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855886.9703332722501]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:10:182 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855886.21064]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:38:10:212 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9433 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42242 AGID:42518 AGInstr:42242 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42518 AGAvailStatus:0) 18:38:10:212 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:10:212 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:10:212 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:10:212 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:10:213 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:10:213 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:10:213 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:10:213 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:10:213 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:10:216 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eSetAgentStateConf(UniqObjID:agent.5000.42518 MsgID:eSetAgentStateConf TgtCILClntID:GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)) 18:38:10:216 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eSetAgentStateConf 18:38:10:247 CTIOS1-ctios Trace: >>CG:[call.5000.46855886]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855886 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855886 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5083 QryRuleID:5086 ANI:703332722501 ConnDevID:9703332722501 NewConnDevID:9703332722501 RCallKeyDay:151314 RCallKeyCID:202404 CustPh#:703332722501 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855886 ecc:(...) ICMEntUniqID:icm.151314.202404 RCallKeySeq#:1) 18:38:10:247 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855886.9703332722501]:eCallDataUpdateEvent,Msk(bf0002) 18:38:10:247 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855886.21064]:eCallDataUpdateEvent,Msk(3c0001) 18:38:10:338 CTIOS1-ctios Trace: >>CG:[call.5000.2131420824]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420824 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420824) 18:38:10:338 CTIOS1-ctios Trace: >>CG:[call.5000.2131420824]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420824 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41276 RelDevID:41276 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420824) 18:38:10:338 CTIOS1-ctios Trace: >>CG:[call.5000.2131420824]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420824 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41276 MsgID:eCallClearedEvent DvrKey:call.5000.2131420824) 18:38:10:339 CTIOS1-ctios Trace: >>CG:[call.5000.2131420824]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420824 ConnDevIDTyp:0 ConnDevID:41276 MsgID:eCallEndEvent DvrKey:call.5000.2131420824) 18:38:10:339 CTIOS1-ctios Trace: Removed CallConnection(41276.0). 18:38:10:339 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:10:339 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420824 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:10:339 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:10:339 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420824.41276]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:10:339 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420824.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:10:339 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420824.41276]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:10:339 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420824.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:10:340 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420824.41276]:eCallClearedEvent,Msk(3f0000) 18:38:10:340 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420824.51044]:eCallClearedEvent,Msk(3f0000) 18:38:10:340 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420824.41276]:eCallEndEvent 18:38:10:340 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420824.51044]:eCallEndEvent 18:38:10:340 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:10:340 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:340 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:342 CTIOS1-ctios Trace: >>CG:[call.5000.46855886]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855886 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855886 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5083 QryRuleID:5086 ConnDevID:9703332722501 NewConnDevID:9703332722501 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855886 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105089))) 18:38:10:343 CTIOS1-ctios Trace: >>CG:[call.5000.46855886]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855886 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:401 SGID:11225 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:21064 CallngDevID:9703332722501 CalldDevID:21064 LstRedirDevID:(null) AnsDevID:21064 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855886 Trnk#:0 TrnkGrp#:0) 18:38:10:343 CTIOS1-ctios Trace: [call.5000.46855886] Found CallConnection(9703332722501.1). 18:38:10:343 CTIOS1-ctios Trace: [call.5000.46855886] Found CallConnection(9703332722501.1). 18:38:10:343 CTIOS1-ctios Trace: [call.5000.2131420734.21064] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1800 18:38:10:343 CTIOS1-ctios Trace: [call.5000.2131420734.21064] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1a40 18:38:10:343 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855886.9703332722501]:eCallDataUpdateEvent,Msk(bf0002) 18:38:10:343 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855886.21064]:eCallDataUpdateEvent,Msk(3c0001) 18:38:10:343 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855886.9703332722501]:eCallEstablishedEvent,Msk(bf01a6) 18:38:10:343 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855886.21064]:eCallEstablishedEvent,Msk(3c1a40) 18:38:10:361 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:38:10:365 CTIOS1-ctios Trace: ->RCV[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4) a=42518][agent.5000.42518]:eSetAgentStateRequest(eAvailable) 18:38:10:371 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32371963 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5108 LogdOnTimeTdy:9423 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:284 LogdOnTimeSess:678 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:10:372 CTIOS1-ctios Trace: [call.5000.46855886] Found CallConnection(21064.0) for device 21064. 18:38:10:375 CTIOS1-ctios Trace: [call.5000.46855886] Found CallConnection(21064.0) for device 21064. 18:38:10:380 CTIOS1-ctios Trace: >>CG:[call.5000.2131420825]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420825 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420825) 18:38:10:380 CTIOS1-ctios Trace: >>CG:[call.5000.2131420825]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420825 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41277 RelDevID:41277 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420825) 18:38:10:380 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420825.41277]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:10:380 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420825.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:10:380 CTIOS1-ctios Trace: >>CG:[call.5000.2131420825]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420825 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41277 MsgID:eCallClearedEvent DvrKey:call.5000.2131420825) 18:38:10:380 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420825.41277]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:10:380 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420825.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:10:380 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420825.41277]:eCallClearedEvent,Msk(3f0000) 18:38:10:380 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420825.51023]:eCallClearedEvent,Msk(3f0000) 18:38:10:380 CTIOS1-ctios Trace: >>CG:[call.5000.2131420825]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420825 ConnDevIDTyp:0 ConnDevID:41277 MsgID:eCallEndEvent DvrKey:call.5000.2131420825) 18:38:10:381 CTIOS1-ctios Trace: Removed CallConnection(41277.0). 18:38:10:381 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:10:381 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420825 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:10:381 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420825.41277]:eCallEndEvent 18:38:10:381 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420825.51023]:eCallEndEvent 18:38:10:381 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:10:381 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:10:381 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:381 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:413 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32371966 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5942 LogdOnTimeTdy:9329 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5942 LogdOnTimeSess:9329 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:10:431 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9433 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42242 AGID:42518 AGInstr:42242 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42518 AGAvailStatus:1) 18:38:10:431 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:10:431 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:10:431 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eSetAgentStateConf(UniqObjID:agent.5000.42518 MsgID:eSetAgentStateConf TgtCILClntID:GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)) 18:38:10:431 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:431 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:431 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:432 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:432 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:432 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:432 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:432 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eSetAgentStateConf 18:38:10:438 CTIOS1-ctios Trace: >>CG:[call.5000.2131420734]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420734 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21064 RelDevID:21064 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420734) 18:38:10:438 CTIOS1-ctios Trace: >>CG:[call.5000.2131420734]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420734 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41005 RelDevID:41005 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420734) 18:38:10:438 CTIOS1-ctios Trace: [call.5000.2131420734.21064] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:10:438 CTIOS1-ctios Trace: [call.5000.46855886.21064] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:38:10:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420734.41005]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:10:438 CTIOS1-ctios Trace: >>CG:[call.5000.2131420734]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420734 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41005 MsgID:eCallClearedEvent DvrKey:call.5000.2131420734) 18:38:10:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420734.21064]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:10:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420734.41005]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:10:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420734.21064]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:10:439 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420734.41005]:eCallClearedEvent,Msk(3f0000) 18:38:10:439 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420734.21064]:eCallClearedEvent,Msk(3c0000) 18:38:10:441 CTIOS1-ctios Trace: >>CG:[call.5000.2131420734]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420734 ConnDevIDTyp:0 ConnDevID:41005 MsgID:eCallEndEvent DvrKey:call.5000.2131420734) 18:38:10:441 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420734.41005]:eCallEndEvent 18:38:10:441 CTIOS1-ctios Trace: [call.5000.2131420734.21064] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:10:441 CTIOS1-ctios Trace: [call.5000.46855886.21064] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:38:10:441 CTIOS1-ctios Trace: Removed CallConnection(41005.0). 18:38:10:441 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420734.21064]:eCallEndEvent 18:38:10:441 CTIOS1-ctios Trace: Removed CallConnection(21064.0). 18:38:10:441 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420734 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:10:462 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:616 SVCID:6109 SG#:618 SGID:6061 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:51091 ANI:04235965408 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206829 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206829 RCallKeySeq#:1 CallTypIDTag:5133 PreCallIIDTag:7990215) 18:38:10:462 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:10:463 CTIOS1-ctios Trace: [call.5000.46855877] Found CallConnection(42177.0) for device 42177. 18:38:10:463 CTIOS1-ctios Trace: [call.5000.46855877] Found CallConnection(42177.0) for device 42177. 18:38:10:492 CTIOS1-ctios Trace: >>CG:[agent.5000.33650]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10573 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51091 AGID:33650 AGInstr:51091 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33650 AGAvailStatus:0) 18:38:10:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33650]:eAgentStateEvent(eReserved),Msk(0) 18:38:10:493 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.33650]:eAgentStateEvent(eReserved),Msk(0) 18:38:10:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33650]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:10:493 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33650]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:10:507 CTIOS1-ctios Trace: >>CG:[call.5000.46855891]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855891 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:04235965408 DNIS:51091 Dialed#:45233 ConnDevID:04235965408 RCallKeyDay:151314 RCallKeyCID:206829 MsgID:eCallBeginEvent DvrKey:call.5000.46855891 ecc:(...) ICMEntUniqID:icm.151314.206829 RCallKeySeq#:2) 18:38:10:507 CTIOS1-ctios Trace: >>CG:[call.5000.46855891]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855891 ConnDevIDTyp:1 SVC#:616 SVCID:6109 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:04235965408 AlrtgDevID:(null) CallngDevID:04235965408 CalldDevID:51091 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855891 Trnk#:0 TrnkGrp#:0) 18:38:10:507 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855891 18:38:10:507 CTIOS1-ctios Trace: [call.5000.46855891]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 04235965408. 18:38:10:507 CTIOS1-ctios Trace: CallConnection(04235965408.1) created AgentObject (Device) for DeviceID(04235965408). 18:38:10:507 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:10:507 CTIOS1-ctios Trace: Added CallConnection(04235965408.1). 18:38:10:507 CTIOS1-ctios Trace: [call.5000.46855891]::CreateCallConnection(): CallConnection(04235965408.1) created successfully. 18:38:10:507 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855891.04235965408]:eCallBeginEvent 18:38:10:507 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855891.04235965408]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:10:508 CTIOS1-ctios Trace: >>CG:[call.5000.46855891]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855891 ConnDevIDTyp:1 SVC#:616 SVCID:6109 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:618 SGID:6061 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:04235965408 AlrtgDevID:51091 CallngDevID:04235965408 CalldDevID:51091 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855891 Trnk#:0 TrnkGrp#:0) 18:38:10:508 CTIOS1-ctios Trace: [call.5000.46855891] Found CallConnection(04235965408.1) for device 04235965408. 18:38:10:508 CTIOS1-ctios Trace: [call.5000.46855891]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51091. 18:38:10:508 CTIOS1-ctios Trace: [call.5000.46855891] CallConnection(04235965408.1) found DeviceID(51091) AgentID(33650). 18:38:10:508 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:10:508 CTIOS1-ctios Trace: Added CallConnection(04235965408.1). 18:38:10:508 CTIOS1-ctios Trace: [call.5000.46855891]::CreateCallConnection(): CallConnection(04235965408.1) created successfully. 18:38:10:508 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855891.51091]:eCallBeginEvent 18:38:10:508 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855891.51091]:eCallBeginEvent 18:38:10:508 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855891.04235965408]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:10:508 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855891.51091]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:10:508 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855891.51091]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:10:520 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:38:10:520 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:10:520 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:10:520 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:10:520 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:10:520 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:10:520 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:10:520 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:10:520 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:10:520 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:10:521 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:10:521 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:10:525 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:0) 18:38:10:525 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:10:525 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:10:559 CTIOS1-ctios Trace: [call.5000.46855294] Found CallConnection(42070.0) for device 42070. 18:38:10:566 CTIOS1-ctios Trace: [call.5000.46855294] Found CallConnection(42070.0) for device 42070. 18:38:10:567 CTIOS1-ctios Trace: >>CG:[call.5000.46855294]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855294 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42070 RelDevID:42070 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855294) 18:38:10:567 CTIOS1-ctios Trace: >>CG:[call.5000.46855294]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855294 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03214012391 RelDevID:03214012391 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855294) 18:38:10:567 CTIOS1-ctios Trace: >>CG:[call.5000.46855294]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855294 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03214012391 MsgID:eCallClearedEvent DvrKey:call.5000.46855294) 18:38:10:567 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855294.03214012391]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:10:567 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855294.42070]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:10:567 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855294.03214012391]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:10:567 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855294.42070]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:10:568 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855294.03214012391]:eCallClearedEvent,Msk(3f0000) 18:38:10:568 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855294.42070]:eCallClearedEvent,Msk(3f0000) 18:38:10:576 CTIOS1-ctios Trace: >>CG:[agent.5000.48213]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10145 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42070 AGID:48213 AGInstr:42070 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48213 AGAvailStatus:0) 18:38:10:576 CTIOS1-ctios Trace: [agent.5000.48213]: Current Wrapup Mode = 3 18:38:10:576 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48213]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:10:576 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48213]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:10:576 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48213]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:10:577 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48213]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:10:577 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48213]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:10:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48213]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:10:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48213]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:10:577 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48213]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:10:580 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.46855886.21064]:eSetCallDataRequest 18:38:10:629 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:10:629 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:10:629 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:10:636 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:0) 18:38:10:636 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:10:636 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:10:637 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:10:637 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:10:637 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:10:637 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:10:637 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:10:637 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:10:639 CTIOS1-ctios Trace: >>CG:[call.5000.46855886]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855886 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855886 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5083 QryRuleID:5086 ConnDevID:9703332722501 NewConnDevID:9703332722501 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855886 ecc:(...)) 18:38:10:639 CTIOS1-ctios Trace: >>CG:[call.5000.46855886.21064]:eSetCallDataConf(UniqObjID:call.5000.46855886.21064 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:10:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855886.9703332722501]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:10:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855886.21064]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:10:681 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:38:10:719 CTIOS1-ctios Trace: >>CG:[agent.5000.39108]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:625 SGID:6073 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10110 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21259 AGID:39108 AGInstr:21259 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39108 AGAvailStatus:0) 18:38:10:719 CTIOS1-ctios Trace: >>CG:[call.5000.154709988]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154709988 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709988 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2136967076 NewConnDevID:2136967076 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709988 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105090))) 18:38:10:719 CTIOS1-ctios Trace: >>CG:[call.5000.154709988]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709988 ConnDevIDTyp:0 SVC#:624 SVCID:6095 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:625 SGID:6073 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21259 CallngDevID:2136967076 CalldDevID:21259 LstRedirDevID:(null) AnsDevID:21259 MsgID:eCallEstablishedEvent DvrKey:call.5000.154709988 Trnk#:0 TrnkGrp#:0) 18:38:10:719 CTIOS1-ctios Trace: [call.5000.154709988] Found CallConnection(2136967076.1). 18:38:10:719 CTIOS1-ctios Trace: [call.5000.154709988] Found CallConnection(2136967076.1). 18:38:10:720 CTIOS1-ctios Trace: <-SND[ITSD-South-688-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39108]:eAgentStateEvent(eTalking),Msk(0) 18:38:10:720 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39108]:eAgentStateEvent(eTalking),Msk(0) 18:38:10:720 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709988.2136967076]:eCallDataUpdateEvent,Msk(bf0002) 18:38:10:720 CTIOS1-ctios Trace: <-SND[ITSD-South-688-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709988.21259]:eCallDataUpdateEvent,Msk(3f0001) 18:38:10:720 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709988.21259]:eCallDataUpdateEvent,Msk(3f0001) 18:38:10:720 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709988.2136967076]:eCallEstablishedEvent,Msk(bf01a6) 18:38:10:720 CTIOS1-ctios Trace: <-SND[ITSD-South-688-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709988.21259]:eCallEstablishedEvent,Msk(bf01a6) 18:38:10:720 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709988.21259]:eCallEstablishedEvent,Msk(bf01a6) 18:38:10:742 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:38:10:742 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:10:742 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:10:742 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:742 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:743 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:743 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:743 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:743 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:743 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:743 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:10:743 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:10:865 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:10:865 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:10:865 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:928 CTIOS1-ctios Trace: ->RCV[FB7-209-FB0A-3800-dotNET_Sess(31914638)_EvtThd(4) a=36177][call.5000.154709788.21196]:eSetCallDataRequest 18:38:10:928 CTIOS1-ctios Trace: [call.5000.154709788.21196] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:10:928 CTIOS1-ctios Trace: <-SND[FB7-209-FB0A-3800-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709788.21196]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:10:935 CTIOS1-ctios Trace: ->RCV[ITSD-South-7704-dotNET_Sess(31914638)_EvtThd(4) a=36410][agent.5000.36410]:eSetAgentStateRequest(eAvailable) 18:38:10:944 CTIOS1-ctios Trace: [call.5000.154709889] Found CallConnection(21118.0) for device 21118. 18:38:10:944 CTIOS1-ctios Trace: [call.5000.154709889] Found CallConnection(21118.0) for device 21118. 18:38:10:974 CTIOS1-ctios Trace: >>CG:[call.5000.154709889]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709889 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21118 RelDevID:21118 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709889) 18:38:10:974 CTIOS1-ctios Trace: >>CG:[call.5000.154709889]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709889 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0652555903 RelDevID:0652555903 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709889) 18:38:10:975 CTIOS1-ctios Trace: >>CG:[call.5000.154709889]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709889 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0652555903 MsgID:eCallClearedEvent DvrKey:call.5000.154709889) 18:38:10:975 CTIOS1-ctios Trace: >>CG:[agent.5000.33707]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10755 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21118 AGID:33707 AGInstr:21118 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33707 AGAvailStatus:0) 18:38:10:975 CTIOS1-ctios Trace: [agent.5000.33707]: Current Wrapup Mode = 3 18:38:10:975 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709889.0652555903]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:10:975 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709889.21118]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:10:975 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709889.0652555903]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:10:975 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709889.21118]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:10:975 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709889.0652555903]:eCallClearedEvent,Msk(3f0000) 18:38:10:975 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709889.21118]:eCallClearedEvent,Msk(3f0000) 18:38:10:975 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33707]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:10:975 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33707]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:10:989 CTIOS1-ctios Trace: >>CG:[call.5000.154709788]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709788 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709788 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03456711024 CallWrpupData:PSTN_1218_PackageInformation ,214 NewConnDevID:21196 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709788 ecc:(...)) 18:38:10:990 CTIOS1-ctios Trace: >>CG:[call.5000.154709788.21196]:eSetCallDataConf(UniqObjID:call.5000.154709788.21196 MsgID:eSetCallDataConf TgtCILClntID:FB7-209-FB0A-3800-dotNET_Sess(31914638)_EvtThd(4)) 18:38:10:990 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709788.03456711024]:eCallDataUpdateEvent 18:38:10:990 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709788.21196]:eCallDataUpdateEvent 18:38:10:990 CTIOS1-ctios Trace: <-SND[FB7-209-FB0A-3800-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709788.21196]:eCallDataUpdateEvent 18:38:10:992 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:1) 18:38:10:992 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:10:992 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:992 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:992 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:992 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:992 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:992 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:993 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:10:996 CTIOS1-ctios Trace: >>CG:[call.5000.198845296]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845296 ConnDevIDTyp:0 ConnDevID:21257 MsgID:eCallEndEvent DvrKey:call.5000.198845296) 18:38:10:996 CTIOS1-ctios Trace: Removed CallConnection(0614035100.1). 18:38:10:996 CTIOS1-ctios Trace: Removed CallConnection(21257.0). 18:38:10:996 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845296 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:10:996 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845296.0614035100]:eCallEndEvent 18:38:10:996 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845296.21257]:eCallEndEvent 18:38:10:996 CTIOS1-ctios Trace: <-SND[ITSD-South-7704-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845296.21257]:eCallEndEvent 18:38:10:996 CTIOS1-ctios Trace: >>CG:[agent.5000.36410]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11003 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21257 AGID:36410 AGInstr:21257 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36410 AGAvailStatus:1) 18:38:10:996 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36410]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:10:996 CTIOS1-ctios Trace: <-SND[ITSD-South-7704-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36410]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:10:998 CTIOS1-ctios Trace: >>CG:[agent.5000.36410]:eSetAgentStateConf(UniqObjID:agent.5000.36410 MsgID:eSetAgentStateConf TgtCILClntID:ITSD-South-7704-dotNET_Sess(31914638)_EvtThd(4)) 18:38:10:998 CTIOS1-ctios Trace: <-SND[ITSD-South-7704-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36410]:eSetAgentStateConf 18:38:11:012 CTIOS1-ctios Trace: >>CG:[agent.5000.48424]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10477 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42191 AGID:48424 AGInstr:42191 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48424 AGAvailStatus:0) 18:38:11:012 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:11:012 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:11:012 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:11:012 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:11:012 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:11:012 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:11:012 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:11:012 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:11:026 CTIOS1-ctios Trace: >>CG:[agent.5000.36410]:eQueryAgentStatisticsConf(IID:32371971 PrphID:5000 AGExt:21257 AGID:36410 AGInstr:21257 UniqObjID:agent.5000.36410 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:768 LogdOnTimeTdy:6007 NotRdyTimeTdy:173 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:34 HdlCallsTlkTimeTdy:4567 HdlCallsTimeTdy:5026 IncCallsHldTdy:2 IncCallsHldTimeTdy:222 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:768 LogdOnTimeSess:6007 NotRdyTimeSess:173 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:34 HdlCallsTlkTimeSess:4567 HdlCallsTimeSess:5026 IncCallsHldSess:2 IncCallsHldTimeSess:222 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:237 HdlCallsAftCallTimeTdy:237 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:38:11:026 CTIOS1-ctios Trace: <-SND[ITSD-South-7704-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36410]:eOnNewAgentStatisticsEvent 18:38:11:199 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eNotReady) 18:38:11:252 CTIOS1-ctios Trace: [call.5000.154709988] Found CallConnection(21259.0) for device 21259. 18:38:11:294 CTIOS1-ctios Trace: [call.5000.154709988] Found CallConnection(21259.0) for device 21259. 18:38:11:338 CTIOS1-ctios Trace: >>CG:[agent.5000.48424]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10477 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42191 AGID:48424 AGInstr:42191 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48424 AGAvailStatus:1) 18:38:11:338 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:11:338 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:11:339 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:11:339 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:11:339 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:11:339 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:11:339 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:11:339 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:11:347 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:0) 18:38:11:348 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:11:348 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:11:348 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:11:348 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:11:348 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:11:348 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:11:348 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:11:348 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:11:348 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:11:348 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:38:11:348 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:38:11:357 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154709988.21259]:eSetCallDataRequest 18:38:11:367 CTIOS1-ctios Trace: [call.5000.198845456] Found CallConnection(21265.0) for device 21265. 18:38:11:368 CTIOS1-ctios Trace: [call.5000.198845456] Found CallConnection(21265.0) for device 21265. 18:38:11:397 CTIOS1-ctios Trace: >>CG:[call.5000.198845456]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845456 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21265 RelDevID:21265 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845456) 18:38:11:398 CTIOS1-ctios Trace: >>CG:[call.5000.198845456]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845456 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:Unknown RelDevID:Unknown MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845456) 18:38:11:398 CTIOS1-ctios Trace: >>CG:[call.5000.198845456]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845456 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:Unknown MsgID:eCallClearedEvent DvrKey:call.5000.198845456) 18:38:11:398 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845456.Unknown]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:11:398 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845456.21265]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:11:398 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845456.Unknown]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:11:398 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845456.21265]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:11:398 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845456.Unknown]:eCallClearedEvent,Msk(3c0000) 18:38:11:398 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845456.21265]:eCallClearedEvent,Msk(3f0000) 18:38:11:398 CTIOS1-ctios Trace: >>CG:[agent.5000.9528]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:507 SGID:5045 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:8989 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21265 AGID:9528 AGInstr:21265 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9528 AGAvailStatus:0) 18:38:11:399 CTIOS1-ctios Trace: [agent.5000.9528]: Current Wrapup Mode = 3 18:38:11:399 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9528]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:11:399 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9528]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:11:418 CTIOS1-ctios Trace: >>CG:[call.5000.154709988]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709988 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709988 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2136967076 NewConnDevID:2136967076 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709988 ecc:(...)) 18:38:11:418 CTIOS1-ctios Trace: >>CG:[call.5000.154709988.21259]:eSetCallDataConf(UniqObjID:call.5000.154709988.21259 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:11:418 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709988.2136967076]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:11:419 CTIOS1-ctios Trace: <-SND[ITSD-South-688-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709988.21259]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:11:419 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709988.21259]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:11:493 CTIOS1-ctios Trace: ->RCV[G9-42-CD52-8152-dotNET_Sess(31914638)_EvtThd(4) a=36337][call.5000.198845239.21038]:eSetCallDataRequest 18:38:11:493 CTIOS1-ctios Trace: [call.5000.198845239.21038] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:11:493 CTIOS1-ctios Trace: <-SND[G9-42-CD52-8152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845239.21038]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:11:501 CTIOS1-ctios Trace: >>CG:[call.5000.46855294]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855294 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855294 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03214012391 CallWrpupData:BB_1218_ThirdPartyRoutersSetting ,251 NewConnDevID:42070 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855294 ecc:(...)) 18:38:11:501 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855294.03214012391]:eCallDataUpdateEvent 18:38:11:501 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855294.42070]:eCallDataUpdateEvent 18:38:11:510 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:1) 18:38:11:510 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:11:510 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:11:519 CTIOS1-ctios Trace: >>CG:[agent.5000.33650]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:618 SGID:6061 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10573 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51091 AGID:33650 AGInstr:51091 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33650 AGAvailStatus:0) 18:38:11:519 CTIOS1-ctios Trace: >>CG:[call.5000.46855891]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855891 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855891 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04235965408 NewConnDevID:04235965408 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855891 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105091))) 18:38:11:519 CTIOS1-ctios Trace: >>CG:[call.5000.46855891]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855891 ConnDevIDTyp:0 SVC#:616 SVCID:6109 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:618 SGID:6061 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51091 CallngDevID:04235965408 CalldDevID:51091 LstRedirDevID:(null) AnsDevID:51091 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855891 Trnk#:0 TrnkGrp#:0) 18:38:11:519 CTIOS1-ctios Trace: [call.5000.46855891] Found CallConnection(04235965408.1). 18:38:11:519 CTIOS1-ctios Trace: [call.5000.46855891] Found CallConnection(04235965408.1). 18:38:11:519 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33650]:eAgentStateEvent(eTalking),Msk(0) 18:38:11:519 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.33650]:eAgentStateEvent(eTalking),Msk(0) 18:38:11:520 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33650]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:11:520 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33650]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:11:520 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855891.04235965408]:eCallDataUpdateEvent,Msk(bf0002) 18:38:11:520 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855891.51091]:eCallDataUpdateEvent,Msk(3f0001) 18:38:11:520 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855891.51091]:eCallDataUpdateEvent,Msk(3f0001) 18:38:11:520 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855891.04235965408]:eCallEstablishedEvent,Msk(bf01a6) 18:38:11:520 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855891.51091]:eCallEstablishedEvent,Msk(bf01a6) 18:38:11:520 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855891.51091]:eCallEstablishedEvent,Msk(bf01a6) 18:38:11:553 CTIOS1-ctios Trace: >>CG:[call.5000.198845239]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845239 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845239 NewConnDevIDTyp:0 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3222052291 CallWrpupData:EVO_1218_NetworkIssue/SlowBrowsing ,12 NewConnDevID:21038 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845239 ecc:(...)) 18:38:11:553 CTIOS1-ctios Trace: >>CG:[call.5000.198845239.21038]:eSetCallDataConf(UniqObjID:call.5000.198845239.21038 MsgID:eSetCallDataConf TgtCILClntID:G9-42-CD52-8152-dotNET_Sess(31914638)_EvtThd(4)) 18:38:11:553 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845239.3222052291]:eCallDataUpdateEvent 18:38:11:553 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845239.21038]:eCallDataUpdateEvent 18:38:11:553 CTIOS1-ctios Trace: <-SND[G9-42-CD52-8152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845239.21038]:eCallDataUpdateEvent 18:38:11:568 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:38:11:568 CTIOS1-ctios Trace: >>CG:[call.5000.46855892]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855892 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46855892 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105091))) 18:38:11:568 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855892 18:38:11:568 CTIOS1-ctios Trace: >>CG:[call.5000.46855892]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855892 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855892) 18:38:11:568 CTIOS1-ctios Trace: [call.5000.46855892] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:38:11:568 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:11:568 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:38:11:568 CTIOS1-ctios Trace: [call.5000.46855892]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:38:11:568 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:38:11:569 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:38:11:569 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:11:569 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:11:569 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:11:569 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:11:569 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:11:569 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:11:569 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:11:569 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855892.42062]:eCallBeginEvent,Msk(bf0002) 18:38:11:569 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855892.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:11:569 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:38:11:569 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:11:569 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:11:570 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:11:570 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:11:570 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:11:570 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:11:570 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:11:600 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:38:11:601 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:11:601 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:11:663 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eAvailable) 18:38:11:697 CTIOS1-ctios Trace: [call.5000.46853968] Found CallConnection(42029.0) for device 42029. 18:38:11:697 CTIOS1-ctios Trace: [call.5000.46853968] Found CallConnection(42029.0) for device 42029. 18:38:11:699 CTIOS1-ctios Trace: >>CG:[call.5000.46853968]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46853968 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42029 RelDevID:42029 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46853968) 18:38:11:699 CTIOS1-ctios Trace: >>CG:[call.5000.46853968]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46853968 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0515490969 RelDevID:0515490969 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46853968) 18:38:11:699 CTIOS1-ctios Trace: >>CG:[call.5000.46853968]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46853968 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0515490969 MsgID:eCallClearedEvent DvrKey:call.5000.46853968) 18:38:11:699 CTIOS1-ctios Trace: >>CG:[agent.5000.48363]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:303 SGID:5014 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10380 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42029 AGID:48363 AGInstr:42029 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48363 AGAvailStatus:0) 18:38:11:699 CTIOS1-ctios Trace: <-SND[37096][call.5000.46853968.0515490969]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:11:699 CTIOS1-ctios Trace: [agent.5000.48363]: Current Wrapup Mode = 3 18:38:11:699 CTIOS1-ctios Trace: <-SND[37096][call.5000.46853968.42029]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:11:699 CTIOS1-ctios Trace: <-SND[37096][call.5000.46853968.0515490969]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:11:699 CTIOS1-ctios Trace: <-SND[37096][call.5000.46853968.42029]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:11:699 CTIOS1-ctios Trace: <-SND[37096][call.5000.46853968.0515490969]:eCallClearedEvent,Msk(3f0000) 18:38:11:699 CTIOS1-ctios Trace: <-SND[37096][call.5000.46853968.42029]:eCallClearedEvent,Msk(3f0000) 18:38:11:699 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:11:699 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:11:700 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:11:700 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48363]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:11:700 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48363]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:11:700 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:11:700 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:11:700 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48363]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:11:723 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:1) 18:38:11:723 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:11:723 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:11:723 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:38:11:723 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:11:724 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:11:724 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:11:724 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:11:724 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:11:724 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:11:724 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:11:724 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:38:11:741 CTIOS1-ctios Trace: >>CG:[call.5000.46855892]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855892 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855892) 18:38:11:741 CTIOS1-ctios Trace: >>CG:[call.5000.46855892]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855892 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46855892) 18:38:11:741 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855892.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:11:741 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855892.42062]:eCallClearedEvent,Msk(3f0000) 18:38:11:741 CTIOS1-ctios Trace: >>CG:[call.5000.46855892]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855892 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46855892) 18:38:11:741 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:38:11:741 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855892 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:11:741 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855892.42062]:eCallEndEvent 18:38:11:741 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:38:11:742 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:11:742 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:11:742 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:11:742 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:11:742 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:11:742 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:11:742 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:11:742 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:11:767 CTIOS1-ctios Trace: [call.5000.46855544] Found CallConnection(42701.0) for device 42701. 18:38:11:768 CTIOS1-ctios Trace: >>CG:[call.5000.46855544]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855544 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42701 RelDevID:42701 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855544) 18:38:11:768 CTIOS1-ctios Trace: [call.5000.46855544] Found CallConnection(42701.0) for device 42701. 18:38:11:768 CTIOS1-ctios Trace: >>CG:[call.5000.46855544]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855544 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9103334745160 RelDevID:9103334745160 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855544) 18:38:11:768 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855544.9103334745160]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:11:768 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855544.42701]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:11:768 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855544.9103334745160]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:11:768 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855544.42701]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:11:768 CTIOS1-ctios Trace: >>CG:[call.5000.46855544]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855544 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:9103334745160 MsgID:eCallClearedEvent DvrKey:call.5000.46855544) 18:38:11:769 CTIOS1-ctios Trace: >>CG:[agent.5000.48325]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:420 SGID:8583 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10330 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42701 AGID:48325 AGInstr:42701 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48325 AGAvailStatus:0) 18:38:11:769 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855544.9103334745160]:eCallClearedEvent,Msk(3f0000) 18:38:11:769 CTIOS1-ctios Trace: [agent.5000.48325]: Current Wrapup Mode = 3 18:38:11:769 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855544.42701]:eCallClearedEvent,Msk(3f0000) 18:38:11:769 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:11:769 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:11:769 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:11:769 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:11:769 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:11:769 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:11:769 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:11:770 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:11:770 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48325]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:11:770 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:11:772 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32371976 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4305 LogdOnTimeTdy:16808 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2770 LogdOnTimeSess:4675 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:318 IntCallsTimeSess:108 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:328 IntCallsTimeTdy:110 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:38:11:837 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:38:11:837 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:11:837 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:11:872 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207351 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207351 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991088) 18:38:11:876 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207352 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207352 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991089) 18:38:11:903 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:11:903 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:11:903 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:11:903 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:11:906 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:11:906 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:11:906 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:11:907 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:11:938 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:0) 18:38:11:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:11:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:11:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:11:938 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:11:938 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:11:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:11:939 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:11:939 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:12:028 CTIOS1-ctios Trace: >>CG:[call.5000.2131420826]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420826 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41284 ConnDevID:41284 MsgID:eCallBeginEvent DvrKey:call.5000.2131420826) 18:38:12:028 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420826 18:38:12:028 CTIOS1-ctios Trace: >>CG:[call.5000.2131420826]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420826 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41284 CallngDevID:41284 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420826) 18:38:12:028 CTIOS1-ctios Trace: [call.5000.2131420826] CallConnection(41284.0) found DeviceID(41284) AgentID(). 18:38:12:028 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:12:028 CTIOS1-ctios Trace: Added CallConnection(41284.0). 18:38:12:028 CTIOS1-ctios Trace: [call.5000.2131420826]::CreateCallConnection(): CallConnection(41284.0) created successfully. 18:38:12:028 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420826.41284]:eCallBeginEvent,Msk(bf0002) 18:38:12:028 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420826.41284]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:12:028 CTIOS1-ctios Trace: >>CG:[call.5000.2131420826]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420826 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420826 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41284 NewConnDevID:41284 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420826) 18:38:12:029 CTIOS1-ctios Trace: >>CG:[call.5000.2131420826]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420826 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41284 CallngDevID:41284 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420826) 18:38:12:029 CTIOS1-ctios Trace: [call.5000.2131420826] Found CallConnection(41284.0) for device 41284. 18:38:12:029 CTIOS1-ctios Trace: >>CG:[call.5000.2131420826]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420826 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420826 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41284 NewConnDevID:41284 RCallKeyDay:151314 RCallKeyCID:207351 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420826 ICMEntUniqID:icm.151314.207351 RCallKeySeq#:1) 18:38:12:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420826.41284]:eCallDataUpdateEvent,Msk(bf0002) 18:38:12:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420826.41284]:eCallOriginatedEvent,Msk(bf0002) 18:38:12:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420826.41284]:eCallDataUpdateEvent,Msk(bf0002) 18:38:12:029 CTIOS1-ctios Trace: >>CG:[call.5000.2131420826]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420826 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41284 AlrtgDevID: CallngDevID:41284 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420826 Trnk#:0 TrnkGrp#:0) 18:38:12:029 CTIOS1-ctios Trace: [call.5000.2131420826] Found CallConnection(41284.0) for device 41284. 18:38:12:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420826.41284]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:12:030 CTIOS1-ctios Trace: >>CG:[call.5000.2131420826]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420826 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41284 AlrtgDevID:51044 CallngDevID:41284 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420826 Trnk#:0 TrnkGrp#:0) 18:38:12:030 CTIOS1-ctios Trace: [call.5000.2131420826] Found CallConnection(41284.0) for device 41284. 18:38:12:030 CTIOS1-ctios Trace: [call.5000.2131420826]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:12:030 CTIOS1-ctios Trace: [call.5000.2131420826] CallConnection(41284.0) found DeviceID(51044) AgentID(05230). 18:38:12:030 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:12:030 CTIOS1-ctios Trace: Added CallConnection(41284.0). 18:38:12:030 CTIOS1-ctios Trace: [call.5000.2131420826]::CreateCallConnection(): CallConnection(41284.0) created successfully. 18:38:12:030 CTIOS1-ctios Trace: >>CG:[call.5000.2131420826]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420826 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420826 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41284 NewConnDevID:41284 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420826 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105091))) 18:38:12:030 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420826.51044]:eCallBeginEvent 18:38:12:030 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420826.41284]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:12:030 CTIOS1-ctios Trace: >>CG:[call.5000.2131420826]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420826 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41284 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420826 Trnk#:0 TrnkGrp#:0) 18:38:12:030 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420826.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:12:030 CTIOS1-ctios Trace: [call.5000.2131420826] Found CallConnection(41284.0). 18:38:12:030 CTIOS1-ctios Trace: [call.5000.2131420826] Found CallConnection(41284.0). 18:38:12:030 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420826.41284]:eCallDataUpdateEvent,Msk(bf0002) 18:38:12:031 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:12:031 CTIOS1-ctios Trace: >>CG:[call.5000.2131420826]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420826 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420826) 18:38:12:031 CTIOS1-ctios Trace: [call.5000.2131420826] Found CallConnection(51044.0). 18:38:12:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420826.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:12:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420826.41284]:eCallEstablishedEvent,Msk(bf01a6) 18:38:12:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420826.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:12:031 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:12:031 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:12:031 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:12:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420826.41284]: eCallHeldEvent,Msk(bf0126) 18:38:12:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420826.51044]: eCallHeldEvent,Msk(bf000a) 18:38:12:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420827]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420827 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41299 ConnDevID:41299 MsgID:eCallBeginEvent DvrKey:call.5000.2131420827) 18:38:12:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420827]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420827 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41299 CallngDevID:41299 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420827) 18:38:12:034 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420827 18:38:12:034 CTIOS1-ctios Trace: [call.5000.2131420827] CallConnection(41299.0) found DeviceID(41299) AgentID(). 18:38:12:034 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:12:034 CTIOS1-ctios Trace: Added CallConnection(41299.0). 18:38:12:034 CTIOS1-ctios Trace: [call.5000.2131420827]::CreateCallConnection(): CallConnection(41299.0) created successfully. 18:38:12:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420827.41299]:eCallBeginEvent,Msk(bf0002) 18:38:12:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420827.41299]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:12:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420827]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420827 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420827 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41299 NewConnDevID:41299 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420827) 18:38:12:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420827]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420827 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41299 CallngDevID:41299 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420827) 18:38:12:035 CTIOS1-ctios Trace: [call.5000.2131420827] Found CallConnection(41299.0) for device 41299. 18:38:12:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420827.41299]:eCallDataUpdateEvent,Msk(bf0002) 18:38:12:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420827.41299]:eCallOriginatedEvent,Msk(bf0002) 18:38:12:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420827]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420827 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420827 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41299 NewConnDevID:41299 RCallKeyDay:151314 RCallKeyCID:207352 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420827 ICMEntUniqID:icm.151314.207352 RCallKeySeq#:1) 18:38:12:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420827.41299]:eCallDataUpdateEvent,Msk(bf0002) 18:38:12:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420827]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420827 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41299 AlrtgDevID: CallngDevID:41299 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420827 Trnk#:0 TrnkGrp#:0) 18:38:12:036 CTIOS1-ctios Trace: [call.5000.2131420827] Found CallConnection(41299.0) for device 41299. 18:38:12:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420827]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420827 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41299 AlrtgDevID:51023 CallngDevID:41299 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420827 Trnk#:0 TrnkGrp#:0) 18:38:12:036 CTIOS1-ctios Trace: [call.5000.2131420827] Found CallConnection(41299.0) for device 41299. 18:38:12:036 CTIOS1-ctios Trace: [call.5000.2131420827]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:12:036 CTIOS1-ctios Trace: [call.5000.2131420827] CallConnection(41299.0) found DeviceID(51023) AgentID(33632). 18:38:12:036 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:12:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420827.41299]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:12:036 CTIOS1-ctios Trace: Added CallConnection(41299.0). 18:38:12:036 CTIOS1-ctios Trace: [call.5000.2131420827]::CreateCallConnection(): CallConnection(41299.0) created successfully. 18:38:12:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420827.51023]:eCallBeginEvent 18:38:12:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420827.41299]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:12:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420827.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:12:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420827]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420827 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420827 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41299 NewConnDevID:41299 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420827 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105091))) 18:38:12:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420827]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420827 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41299 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420827 Trnk#:0 TrnkGrp#:0) 18:38:12:037 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:12:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420827]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420827 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420827) 18:38:12:037 CTIOS1-ctios Trace: [call.5000.2131420827] Found CallConnection(41299.0). 18:38:12:037 CTIOS1-ctios Trace: [call.5000.2131420827] Found CallConnection(41299.0). 18:38:12:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420827.41299]:eCallDataUpdateEvent,Msk(bf0002) 18:38:12:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420827.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:12:037 CTIOS1-ctios Trace: [call.5000.2131420827] Found CallConnection(51023.0). 18:38:12:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420827.41299]:eCallEstablishedEvent,Msk(bf01a6) 18:38:12:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420827.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:12:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:12:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:12:038 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:12:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420827.41299]: eCallHeldEvent,Msk(bf0126) 18:38:12:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420827.51023]: eCallHeldEvent,Msk(bf000a) 18:38:12:087 CTIOS1-ctios Trace: >>CG:[call.5000.46855294]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855294 ConnDevIDTyp:0 ConnDevID:42070 MsgID:eCallEndEvent DvrKey:call.5000.46855294) 18:38:12:087 CTIOS1-ctios Trace: Removed CallConnection(03214012391.1). 18:38:12:087 CTIOS1-ctios Trace: Removed CallConnection(42070.0). 18:38:12:087 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855294 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:12:087 CTIOS1-ctios Trace: >>CG:[agent.5000.48213]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10145 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42070 AGID:48213 AGInstr:42070 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48213 AGAvailStatus:1) 18:38:12:087 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855294.03214012391]:eCallEndEvent 18:38:12:087 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855294.42070]:eCallEndEvent 18:38:12:087 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48213]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:12:087 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48213]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:087 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48213]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:087 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48213]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:088 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48213]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:088 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48213]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:088 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48213]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:088 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48213]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:090 CTIOS1-ctios Trace: >>CG:[call.5000.2131420826]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420826 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420826 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41284 NewConnDevID:41284 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420826 ecc:(...)) 18:38:12:091 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420826.41284]:eCallDataUpdateEvent,Msk(bf0126) 18:38:12:091 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420826.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:12:097 CTIOS1-ctios Trace: >>CG:[call.5000.2131420827]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420827 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420827 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41299 NewConnDevID:41299 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420827 ecc:(...)) 18:38:12:098 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420827.41299]:eCallDataUpdateEvent,Msk(bf0126) 18:38:12:098 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420827.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:12:099 CTIOS1-ctios Trace: >>CG:[call.5000.46855413.42524]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.46855413.42524 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)) 18:38:12:099 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.46855413.42524]. 18:38:12:102 CTIOS1-ctios Trace: [call.5000.46855891] Found CallConnection(51091.0) for device 51091. 18:38:12:118 CTIOS1-ctios Trace: >>CG:[agent.5000.48213]:eQueryAgentStatisticsConf(IID:32371977 PrphID:5000 AGExt:42070 AGID:48213 AGInstr:42070 UniqObjID:agent.5000.48213 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1393 LogdOnTimeTdy:6048 NotRdyTimeTdy:1693 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:19 HdlCallsTlkTimeTdy:2861 HdlCallsTimeTdy:2940 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1393 LogdOnTimeSess:6048 NotRdyTimeSess:1693 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:19 HdlCallsTlkTimeSess:2861 HdlCallsTimeSess:2940 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:3 IntCallsTimeSess:1 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:3 IntCallsTimeTdy:1 HdlCallsAftCallTimeSess:79 HdlCallsAftCallTimeTdy:79 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:38:12:140 CTIOS1-ctios Trace: [call.5000.46855891] Found CallConnection(51091.0) for device 51091. 18:38:12:278 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:0) 18:38:12:278 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:12:278 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:12:338 CTIOS1-ctios Trace: ->RCV[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4) a=48456][agent.5000.48456]:eSetAgentStateRequest(eNotReady) 18:38:12:371 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:1) 18:38:12:371 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:12:371 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:371 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:371 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:372 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:372 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:372 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:372 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:385 CTIOS1-ctios Trace: >>CG:[call.5000.46855891]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855891 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855891 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04235965408 NewConnDevID:04235965408 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855891 ecc:(...)) 18:38:12:386 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855891.04235965408]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:12:386 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855891.51091]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:12:386 CTIOS1-ctios Trace: <-SND[GF-A9-E598-100-5048-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855891.51091]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:12:387 CTIOS1-ctios Trace: >>CG:[call.5000.2131420826]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420826 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420826) 18:38:12:387 CTIOS1-ctios Trace: >>CG:[call.5000.2131420826]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420826 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41284 RelDevID:41284 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420826) 18:38:12:387 CTIOS1-ctios Trace: >>CG:[call.5000.2131420826]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420826 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41284 MsgID:eCallClearedEvent DvrKey:call.5000.2131420826) 18:38:12:387 CTIOS1-ctios Trace: >>CG:[call.5000.2131420826]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420826 ConnDevIDTyp:0 ConnDevID:41284 MsgID:eCallEndEvent DvrKey:call.5000.2131420826) 18:38:12:388 CTIOS1-ctios Trace: Removed CallConnection(41284.0). 18:38:12:388 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:12:388 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420826 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:12:388 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:12:388 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420826.41284]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:12:388 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420826.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:12:388 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420826.41284]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:12:388 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420826.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:12:388 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420826.41284]:eCallClearedEvent,Msk(3f0000) 18:38:12:388 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420826.51044]:eCallClearedEvent,Msk(3f0000) 18:38:12:388 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420826.41284]:eCallEndEvent 18:38:12:388 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420826.51044]:eCallEndEvent 18:38:12:388 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:12:389 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:389 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:393 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:12:393 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:12:394 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:12:422 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32371979 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5110 LogdOnTimeTdy:9425 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:285 LogdOnTimeSess:680 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:12:489 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10520 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42253 AGID:48456 AGInstr:42253 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48456 AGAvailStatus:0) 18:38:12:489 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:12:489 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:12:489 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:12:490 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:12:490 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:12:490 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:12:490 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:12:490 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:12:490 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:12:490 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eSetAgentStateConf(UniqObjID:agent.5000.48456 MsgID:eSetAgentStateConf TgtCILClntID:GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)) 18:38:12:490 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eSetAgentStateConf 18:38:12:510 CTIOS1-ctios Trace: >>CG:[call.5000.2131420827]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420827 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420827) 18:38:12:510 CTIOS1-ctios Trace: >>CG:[call.5000.2131420827]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420827 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41299 RelDevID:41299 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420827) 18:38:12:510 CTIOS1-ctios Trace: >>CG:[call.5000.2131420827]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420827 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41299 MsgID:eCallClearedEvent DvrKey:call.5000.2131420827) 18:38:12:511 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420827.41299]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:12:511 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420827.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:12:511 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420827.41299]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:12:511 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420827.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:12:511 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420827.41299]:eCallClearedEvent,Msk(3f0000) 18:38:12:511 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420827.51023]:eCallClearedEvent,Msk(3f0000) 18:38:12:511 CTIOS1-ctios Trace: >>CG:[call.5000.2131420827]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420827 ConnDevIDTyp:0 ConnDevID:41299 MsgID:eCallEndEvent DvrKey:call.5000.2131420827) 18:38:12:512 CTIOS1-ctios Trace: Removed CallConnection(41299.0). 18:38:12:512 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:12:512 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420827 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:12:512 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:12:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420827.41299]:eCallEndEvent 18:38:12:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420827.51023]:eCallEndEvent 18:38:12:512 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:12:512 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:512 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:521 CTIOS1-ctios Trace: ->RCV[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4) a=42573][call.5000.46855053.42589]:eSingleStepTransferRequest 18:38:12:543 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32371980 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5943 LogdOnTimeTdy:9331 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5943 LogdOnTimeSess:9331 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:12:602 CTIOS1-ctios Trace: >>CG:[agent.5000.6472]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:7802 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21252 AGID:6472 AGInstr:21252 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6472 AGAvailStatus:0) 18:38:12:602 CTIOS1-ctios Trace: Agent [agent.5000.6472] found Device [device.5000.21252]. 18:38:12:602 CTIOS1-ctios Trace: [agent.5000.6472]Attach to found Device[device.5000.21252] 18:38:12:603 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6472]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:12:603 CTIOS1-ctios Trace: >>CG:[agent.5000.6472]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:407 SGID:9747 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:7802 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21252 AGID:6472 AGInstr:21252 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6472 AGAvailStatus:0) 18:38:12:603 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6472]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:12:603 CTIOS1-ctios Trace: >>CG:[agent.5000.6472]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:7802 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21252 AGID:6472 AGInstr:21252 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6472 AGAvailStatus:0) 18:38:12:603 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6472]:eAgentStateEvent(eNotReady),Msk(0) 18:38:12:603 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6472]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:12:603 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6472]:eAgentStateEvent(eNotReady),Msk(0) 18:38:12:603 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6472]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:12:655 CTIOS1-ctios Trace: [call.5000.46855053] Found CallConnection(42589.0) for device 42589. 18:38:12:655 CTIOS1-ctios Trace: [call.5000.46855053] Found CallConnection(42589.0) for device 42589. 18:38:12:657 CTIOS1-ctios Trace: >>CG:[call.5000.2131420828]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420828 CallTyp:12 ConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0222542585 DNIS:81112 CallrEntrDig:81112 ConnDevID:42589 RCallKeyDay:151314 RCallKeyCID:205518 MsgID:eCallBeginEvent DvrKey:call.5000.2131420828 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429104891)) ICMEntUniqID:icm.151314.205518 RCallKeySeq#:6) 18:38:12:657 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420828 18:38:12:657 CTIOS1-ctios Trace: >>CG:[call.5000.46855053]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855053 NumParties:1 SecDevIDTyp:0 SecCID:2131420828 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0222542585 SecDevID:42589 TfrgDevID:42589 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46855053ConnectedParty[1]:(ConnPtyCID:46855053 ConnPtyDevIDTyp:1 ConnPtyDevID:0222542585)) 18:38:12:657 CTIOS1-ctios Trace: >>CG:[call.5000.2131420828]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855053 NumParties:1 SecDevIDTyp:0 SecCID:2131420828 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0222542585 SecDevID:42589 TfrgDevID:42589 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420828ConnectedParty[1]:(ConnPtyCID:46855053 ConnPtyDevIDTyp:1 ConnPtyDevID:0222542585)) 18:38:12:657 CTIOS1-ctios Trace: [call.5000.46855053] Found CallConnection(42589.0). 18:38:12:657 CTIOS1-ctios Trace: [call.5000.2131420828]::FindTransferCommonDeviceID Calls [call.5000.46855053] and [call.5000.2131420828] do not appear to have a common Device. Tranferring Device [42589] is set as common device 18:38:12:657 CTIOS1-ctios Trace: [call.5000.46855053] Found CallConnection(42589.0). 18:38:12:658 CTIOS1-ctios Trace: [call.5000.46855053] Found CallConnection(42589.0). 18:38:12:658 CTIOS1-ctios Trace: Removed CallConnection(42589.0). 18:38:12:658 CTIOS1-ctios Trace: Added CallConnection(0222542585.1). 18:38:12:658 CTIOS1-ctios Trace: [call.5000.2131420828] Moved CallConnection[0222542585.1] from [call.5000.46855053] to [call.5000.2131420828]. 18:38:12:658 CTIOS1-ctios Trace: >>CG:[call.5000.2131420828]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420828 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420828 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:42589 NewConnDevID:0222542585 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420828) 18:38:12:658 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855053.42589]:eCallTransferredEvent,Msk(bf01a6) 18:38:12:658 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855053.42589]:eCallTransferredEvent,Msk(bf01a6) 18:38:12:658 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855053.42589]:eCallTransferredEvent,Msk(bf01a6) 18:38:12:658 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855053.42589]:eCallTransferredEvent,Msk(bf01a6) 18:38:12:658 CTIOS1-ctios Trace: >>CG:[call.5000.2131420828]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420828 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0222542585 RelDevID:0222542585 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420828) 18:38:12:658 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855053.42589]:eCallEndEvent 18:38:12:658 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855053.42589]:eCallEndEvent 18:38:12:658 CTIOS1-ctios Trace: >>CG:[call.5000.2131420828]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420828 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42589 MsgID:eCallClearedEvent DvrKey:call.5000.2131420828) 18:38:12:659 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855053.0222542585]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:12:659 CTIOS1-ctios Trace: >>CG:[call.5000.2131420828]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420828 ConnDevIDTyp:1 ConnDevID:0222542585 MsgID:eCallEndEvent DvrKey:call.5000.2131420828) 18:38:12:659 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420828.0222542585]:eCallTransferredEvent,Msk(bf01a6) 18:38:12:659 CTIOS1-ctios Trace: Removed CallConnection(0222542585.1). 18:38:12:659 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420828.0222542585]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:12:659 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420828 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:12:659 CTIOS1-ctios Trace: >>CG:[call.5000.46855053]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855053 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0222542585 MsgID:eCallClearedEvent DvrKey:call.5000.46855053) 18:38:12:659 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420828.0222542585]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:12:659 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420828.0222542585]:eCallClearedEvent,Msk(3f0000) 18:38:12:659 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420828.0222542585]:eCallEndEvent 18:38:12:659 CTIOS1-ctios Trace: >>CG:[agent.5000.42573]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:606 SGID:6059 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9514 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42589 AGID:42573 AGInstr:42589 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42573 AGAvailStatus:0) 18:38:12:659 CTIOS1-ctios Trace: [agent.5000.42573]: Current Wrapup Mode = 3 18:38:12:659 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42573]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:38:12:659 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42573]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:38:12:659 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42573]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:12:668 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:1) 18:38:12:668 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:12:668 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:677 CTIOS1-ctios Trace: ->RCV[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4) a=48456][agent.5000.48456]:eSetAgentStateRequest(eAvailable) 18:38:12:694 CTIOS1-ctios Trace: >>CG:[agent.5000.42573]:eQueryAgentStatisticsConf(IID:32371982 PrphID:5000 AGExt:42589 AGID:42573 AGInstr:42589 UniqObjID:agent.5000.42573 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1559 LogdOnTimeTdy:9516 NotRdyTimeTdy:309 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:49 HdlCallsTlkTimeTdy:7025 HdlCallsTimeTdy:7401 IncCallsHldTdy:1 IncCallsHldTimeTdy:40 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1559 LogdOnTimeSess:9516 NotRdyTimeSess:309 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:49 HdlCallsTlkTimeSess:7025 HdlCallsTimeSess:7401 IncCallsHldSess:1 IncCallsHldTimeSess:40 IntCallsSess:2 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:2 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:336 HdlCallsAftCallTimeTdy:336 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:38:12:694 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42573]:eOnNewAgentStatisticsEvent 18:38:12:700 CTIOS1-ctios Trace: ->RCV[G9-42-CD52-8152-dotNET_Sess(31914638)_EvtThd(4) a=36337][agent.5000.36337]:eSetAgentStateRequest(eAvailable) 18:38:12:714 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:12:714 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:12:714 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:738 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10520 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42253 AGID:48456 AGInstr:42253 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48456 AGAvailStatus:1) 18:38:12:739 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:12:739 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:12:739 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:739 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eSetAgentStateConf(UniqObjID:agent.5000.48456 MsgID:eSetAgentStateConf TgtCILClntID:GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)) 18:38:12:739 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:739 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:739 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:739 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:739 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:739 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:12:739 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eSetAgentStateConf 18:38:12:759 CTIOS1-ctios Trace: >>CG:[call.5000.198845239]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845239 ConnDevIDTyp:0 ConnDevID:21038 MsgID:eCallEndEvent DvrKey:call.5000.198845239) 18:38:12:759 CTIOS1-ctios Trace: Removed CallConnection(3222052291.1). 18:38:12:759 CTIOS1-ctios Trace: Removed CallConnection(21038.0). 18:38:12:759 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845239 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:12:760 CTIOS1-ctios Trace: >>CG:[agent.5000.36337]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10841 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21038 AGID:36337 AGInstr:21038 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36337 AGAvailStatus:1) 18:38:12:760 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845239.3222052291]:eCallEndEvent 18:38:12:760 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845239.21038]:eCallEndEvent 18:38:12:760 CTIOS1-ctios Trace: <-SND[G9-42-CD52-8152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845239.21038]:eCallEndEvent 18:38:12:760 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36337]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:12:760 CTIOS1-ctios Trace: <-SND[G9-42-CD52-8152-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36337]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:12:760 CTIOS1-ctios Trace: >>CG:[agent.5000.36337]:eSetAgentStateConf(UniqObjID:agent.5000.36337 MsgID:eSetAgentStateConf TgtCILClntID:G9-42-CD52-8152-dotNET_Sess(31914638)_EvtThd(4)) 18:38:12:760 CTIOS1-ctios Trace: <-SND[G9-42-CD52-8152-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36337]:eSetAgentStateConf 18:38:12:790 CTIOS1-ctios Trace: >>CG:[agent.5000.36337]:eQueryAgentStatisticsConf(IID:32371985 PrphID:5000 AGExt:21038 AGID:36337 AGInstr:21038 UniqObjID:agent.5000.36337 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1690 LogdOnTimeTdy:23891 NotRdyTimeTdy:3370 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:116 HdlCallsTlkTimeTdy:20433 HdlCallsTimeTdy:21560 IncCallsHldTdy:5 IncCallsHldTimeTdy:380 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2103 LogdOnTimeSess:27067 NotRdyTimeSess:3370 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:114 HdlCallsTlkTimeSess:20425 HdlCallsTimeSess:21512 IncCallsHldSess:5 IncCallsHldTimeSess:380 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:707 HdlCallsAftCallTimeTdy:747 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeS 18:38:12:790 CTIOS1-ctios Trace: <-SND[G9-42-CD52-8152-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36337]:eOnNewAgentStatisticsEvent 18:38:13:011 CTIOS1-ctios Trace: >>CG:[call.5000.46855544]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855544 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855544 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ConnDevID:9103334745160 CallWrpupData:1236_0800_Complaint Status ,100 NewConnDevID:42701 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855544 ecc:(...)) 18:38:13:011 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855544.9103334745160]:eCallDataUpdateEvent 18:38:13:011 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855544.42701]:eCallDataUpdateEvent 18:38:13:231 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:402 SVCID:5028 SG#:502 SGID:5037 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21189 ANI:0673784350 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207067 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207067 RCallKeySeq#:1 CallTypIDTag:5033 PreCallIIDTag:7990601) 18:38:13:231 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:13:233 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:624 SVCID:6095 SG#:625 SGID:6073 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21032 ANI:00483252071 UsrToUsrInfo:(null) Dialed#:81127 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:205235 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.205235 RCallKeySeq#:7 CallTypIDTag:5119 PreCallIIDTag:7990865) 18:38:13:236 CTIOS1-ctios Trace: >>CG:[call.5000.154709965]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709965 CallTyp:10 ConnDevIDTyp:0 NewConnCID:154709965 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:9902136999390 ConnDevID:21041 NewConnDevID:21041 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709965) 18:38:13:236 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709965.21041]:eCallDataUpdateEvent,Msk(bf0002) 18:38:13:237 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709965.21041]:eCallDataUpdateEvent,Msk(bf0002) 18:38:13:237 CTIOS1-ctios Trace: >>CG:[call.5000.154709965]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709965 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:21041 CallngDevID:21041 CalldDevID:9902136999390 MsgID:eCallOriginatedEvent DvrKey:call.5000.154709965) 18:38:13:237 CTIOS1-ctios Trace: [call.5000.154709965] Found CallConnection(21041.0) for device 21041. 18:38:13:237 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709965.21041]:eCallOriginatedEvent,Msk(bf0002) 18:38:13:237 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709965.21041]:eCallOriginatedEvent,Msk(bf0002) 18:38:13:262 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:38:13:262 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eReserved),Msk(0) 18:38:13:262 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eReserved),Msk(0) 18:38:13:263 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:13:264 CTIOS1-ctios Trace: >>CG:[agent.5000.36279]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10323 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21032 AGID:36279 AGInstr:21032 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36279 AGAvailStatus:0) 18:38:13:265 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36279]:eAgentStateEvent(eReserved),Msk(0) 18:38:13:372 CTIOS1-ctios Trace: >>CG:[call.5000.198845518]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845518 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:00483252071 DNIS:21032 Dialed#:81127 ConnDevID:00483252071 RCallKeyDay:151314 RCallKeyCID:205235 MsgID:eCallBeginEvent DvrKey:call.5000.198845518 ecc:(...) ICMEntUniqID:icm.151314.205235 RCallKeySeq#:8) 18:38:13:372 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845518 18:38:13:372 CTIOS1-ctios Trace: >>CG:[call.5000.198845518]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845518 ConnDevIDTyp:1 SVC#:624 SVCID:6095 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:00483252071 AlrtgDevID:(null) CallngDevID:00483252071 CalldDevID:21032 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845518 Trnk#:0 TrnkGrp#:0) 18:38:13:372 CTIOS1-ctios Trace: [call.5000.198845518]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 00483252071. 18:38:13:372 CTIOS1-ctios Trace: CallConnection(00483252071.1) created AgentObject (Device) for DeviceID(00483252071). 18:38:13:372 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:13:372 CTIOS1-ctios Trace: Added CallConnection(00483252071.1). 18:38:13:372 CTIOS1-ctios Trace: [call.5000.198845518]::CreateCallConnection(): CallConnection(00483252071.1) created successfully. 18:38:13:372 CTIOS1-ctios Trace: >>CG:[call.5000.198845518]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845518 ConnDevIDTyp:1 SVC#:624 SVCID:6095 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:625 SGID:6073 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:00483252071 AlrtgDevID:21032 CallngDevID:00483252071 CalldDevID:21032 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845518 Trnk#:0 TrnkGrp#:0) 18:38:13:372 CTIOS1-ctios Trace: [call.5000.198845518] Found CallConnection(00483252071.1) for device 00483252071. 18:38:13:372 CTIOS1-ctios Trace: [call.5000.198845518]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21032. 18:38:13:372 CTIOS1-ctios Trace: [call.5000.198845518] CallConnection(00483252071.1) found DeviceID(21032) AgentID(36279). 18:38:13:372 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:13:372 CTIOS1-ctios Trace: Added CallConnection(00483252071.1). 18:38:13:372 CTIOS1-ctios Trace: [call.5000.198845518]::CreateCallConnection(): CallConnection(00483252071.1) created successfully. 18:38:13:372 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845518.00483252071]:eCallBeginEvent 18:38:13:372 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845518.00483252071]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:13:372 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845518.21032]:eCallBeginEvent 18:38:13:372 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845518.00483252071]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:13:372 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845518.21032]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:13:380 CTIOS1-ctios Trace: >>CG:[call.5000.154709991]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709991 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0673784350 DNIS:21189 Dialed#:45433 ConnDevID:0673784350 RCallKeyDay:151314 RCallKeyCID:207067 MsgID:eCallBeginEvent DvrKey:call.5000.154709991 ecc:(...) ICMEntUniqID:icm.151314.207067 RCallKeySeq#:2) 18:38:13:380 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154709991 18:38:13:380 CTIOS1-ctios Trace: >>CG:[call.5000.154709991]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709991 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0673784350 AlrtgDevID:(null) CallngDevID:0673784350 CalldDevID:21189 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709991 Trnk#:0 TrnkGrp#:0) 18:38:13:380 CTIOS1-ctios Trace: [call.5000.154709991]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0673784350. 18:38:13:380 CTIOS1-ctios Trace: CallConnection(0673784350.1) created AgentObject (Device) for DeviceID(0673784350). 18:38:13:380 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:13:380 CTIOS1-ctios Trace: Added CallConnection(0673784350.1). 18:38:13:380 CTIOS1-ctios Trace: [call.5000.154709991]::CreateCallConnection(): CallConnection(0673784350.1) created successfully. 18:38:13:380 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709991.0673784350]:eCallBeginEvent 18:38:13:380 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709991.0673784350]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:13:381 CTIOS1-ctios Trace: >>CG:[call.5000.154709991]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709991 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:502 SGID:5037 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0673784350 AlrtgDevID:21189 CallngDevID:0673784350 CalldDevID:21189 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709991 Trnk#:0 TrnkGrp#:0) 18:38:13:381 CTIOS1-ctios Trace: [call.5000.154709991] Found CallConnection(0673784350.1) for device 0673784350. 18:38:13:381 CTIOS1-ctios Trace: [call.5000.154709991]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21189. 18:38:13:381 CTIOS1-ctios Trace: [call.5000.154709991] CallConnection(0673784350.1) found DeviceID(21189) AgentID(36144). 18:38:13:381 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:13:381 CTIOS1-ctios Trace: Added CallConnection(0673784350.1). 18:38:13:381 CTIOS1-ctios Trace: [call.5000.154709991]::CreateCallConnection(): CallConnection(0673784350.1) created successfully. 18:38:13:381 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709991.21189]:eCallBeginEvent 18:38:13:381 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709991.21189]:eCallBeginEvent 18:38:13:381 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709991.0673784350]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:13:381 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709991.21189]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:13:382 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709991.21189]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:13:404 CTIOS1-ctios Trace: ->RCV[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4) a=42573][agent.5000.42573]:eSetAgentStateRequest(eAvailable) 18:38:13:464 CTIOS1-ctios Trace: >>CG:[call.5000.46855053]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855053 ConnDevIDTyp:1 ConnDevID:0222542585 MsgID:eCallEndEvent DvrKey:call.5000.46855053) 18:38:13:464 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855053 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:13:464 CTIOS1-ctios Trace: >>CG:[agent.5000.42573]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9514 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42589 AGID:42573 AGInstr:42589 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42573 AGAvailStatus:1) 18:38:13:464 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42573]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:13:464 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42573]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:13:464 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42573]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:13:465 CTIOS1-ctios Trace: >>CG:[agent.5000.42573]:eSetAgentStateConf(UniqObjID:agent.5000.42573 MsgID:eSetAgentStateConf TgtCILClntID:FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)) 18:38:13:465 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42573]:eSetAgentStateConf 18:38:13:879 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207366 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207366 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991110) 18:38:13:884 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207367 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207367 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991111) 18:38:13:910 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:13:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:13:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:13:910 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:13:914 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:13:914 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:13:914 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:13:914 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:13:988 CTIOS1-ctios Trace: ->RCV[GCC-PC-5848-dotNET_Sess(31914638)_EvtThd(4) a=48794][call.5000.46854187.42077]:eSetCallDataRequest 18:38:13:988 CTIOS1-ctios Trace: [call.5000.46854187.42077] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:13:988 CTIOS1-ctios Trace: <-SND[GCC-PC-5848-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854187.42077]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:14:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420829]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420829 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41300 ConnDevID:41300 MsgID:eCallBeginEvent DvrKey:call.5000.2131420829) 18:38:14:039 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420829 18:38:14:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420829]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420829 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41300 CallngDevID:41300 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420829) 18:38:14:039 CTIOS1-ctios Trace: [call.5000.2131420829] CallConnection(41300.0) found DeviceID(41300) AgentID(). 18:38:14:039 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:14:039 CTIOS1-ctios Trace: Added CallConnection(41300.0). 18:38:14:039 CTIOS1-ctios Trace: [call.5000.2131420829]::CreateCallConnection(): CallConnection(41300.0) created successfully. 18:38:14:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420829]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420829 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420829 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41300 NewConnDevID:41300 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420829) 18:38:14:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420829]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420829 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41300 CallngDevID:41300 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420829) 18:38:14:040 CTIOS1-ctios Trace: [call.5000.2131420829] Found CallConnection(41300.0) for device 41300. 18:38:14:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420829]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420829 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420829 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41300 NewConnDevID:41300 RCallKeyDay:151314 RCallKeyCID:207366 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420829 ICMEntUniqID:icm.151314.207366 RCallKeySeq#:1) 18:38:14:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420829]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420829 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41300 AlrtgDevID: CallngDevID:41300 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420829 Trnk#:0 TrnkGrp#:0) 18:38:14:040 CTIOS1-ctios Trace: [call.5000.2131420829] Found CallConnection(41300.0) for device 41300. 18:38:14:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420829]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420829 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41300 AlrtgDevID:51044 CallngDevID:41300 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420829 Trnk#:0 TrnkGrp#:0) 18:38:14:040 CTIOS1-ctios Trace: [call.5000.2131420829] Found CallConnection(41300.0) for device 41300. 18:38:14:040 CTIOS1-ctios Trace: [call.5000.2131420829]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:14:040 CTIOS1-ctios Trace: [call.5000.2131420829] CallConnection(41300.0) found DeviceID(51044) AgentID(05230). 18:38:14:040 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:14:040 CTIOS1-ctios Trace: Added CallConnection(41300.0). 18:38:14:040 CTIOS1-ctios Trace: [call.5000.2131420829]::CreateCallConnection(): CallConnection(41300.0) created successfully. 18:38:14:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420829.41300]:eCallBeginEvent,Msk(bf0002) 18:38:14:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420829.41300]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:14:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420829.41300]:eCallDataUpdateEvent,Msk(bf0002) 18:38:14:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420829.41300]:eCallOriginatedEvent,Msk(bf0002) 18:38:14:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420829.41300]:eCallDataUpdateEvent,Msk(bf0002) 18:38:14:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420829.41300]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:14:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420829.51044]:eCallBeginEvent 18:38:14:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420829.41300]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:14:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420829.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:14:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420829]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420829 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420829 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41300 NewConnDevID:41300 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420829 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105093))) 18:38:14:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420829]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420829 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41300 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420829 Trnk#:0 TrnkGrp#:0) 18:38:14:043 CTIOS1-ctios Trace: [call.5000.2131420829] Found CallConnection(41300.0). 18:38:14:043 CTIOS1-ctios Trace: [call.5000.2131420829] Found CallConnection(41300.0). 18:38:14:043 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:14:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420829.41300]:eCallDataUpdateEvent,Msk(bf0002) 18:38:14:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420829.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:14:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420829.41300]:eCallEstablishedEvent,Msk(bf01a6) 18:38:14:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420829.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:14:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:14:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:14:043 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:14:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420829]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420829 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420829) 18:38:14:045 CTIOS1-ctios Trace: [call.5000.2131420829] Found CallConnection(51044.0). 18:38:14:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420829.41300]: eCallHeldEvent,Msk(bf0126) 18:38:14:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420829.51044]: eCallHeldEvent,Msk(bf000a) 18:38:14:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420830]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420830 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41327 ConnDevID:41327 MsgID:eCallBeginEvent DvrKey:call.5000.2131420830) 18:38:14:047 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420830 18:38:14:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420830]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420830 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41327 CallngDevID:41327 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420830) 18:38:14:047 CTIOS1-ctios Trace: [call.5000.2131420830] CallConnection(41327.0) found DeviceID(41327) AgentID(). 18:38:14:047 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:14:047 CTIOS1-ctios Trace: Added CallConnection(41327.0). 18:38:14:047 CTIOS1-ctios Trace: [call.5000.2131420830]::CreateCallConnection(): CallConnection(41327.0) created successfully. 18:38:14:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420830]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420830 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420830 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41327 NewConnDevID:41327 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420830) 18:38:14:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420830]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420830 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41327 CallngDevID:41327 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420830) 18:38:14:047 CTIOS1-ctios Trace: [call.5000.2131420830] Found CallConnection(41327.0) for device 41327. 18:38:14:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420830]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420830 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420830 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41327 NewConnDevID:41327 RCallKeyDay:151314 RCallKeyCID:207367 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420830 ICMEntUniqID:icm.151314.207367 RCallKeySeq#:1) 18:38:14:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420830]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420830 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41327 AlrtgDevID: CallngDevID:41327 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420830 Trnk#:0 TrnkGrp#:0) 18:38:14:047 CTIOS1-ctios Trace: [call.5000.2131420830] Found CallConnection(41327.0) for device 41327. 18:38:14:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420830]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420830 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41327 AlrtgDevID:51023 CallngDevID:41327 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420830 Trnk#:0 TrnkGrp#:0) 18:38:14:048 CTIOS1-ctios Trace: [call.5000.2131420830] Found CallConnection(41327.0) for device 41327. 18:38:14:048 CTIOS1-ctios Trace: [call.5000.2131420830]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:14:048 CTIOS1-ctios Trace: [call.5000.2131420830] CallConnection(41327.0) found DeviceID(51023) AgentID(33632). 18:38:14:048 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:14:048 CTIOS1-ctios Trace: Added CallConnection(41327.0). 18:38:14:048 CTIOS1-ctios Trace: [call.5000.2131420830]::CreateCallConnection(): CallConnection(41327.0) created successfully. 18:38:14:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420830.41327]:eCallBeginEvent,Msk(bf0002) 18:38:14:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420830.41327]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:14:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420830.41327]:eCallDataUpdateEvent,Msk(bf0002) 18:38:14:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420830.41327]:eCallOriginatedEvent,Msk(bf0002) 18:38:14:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420830.41327]:eCallDataUpdateEvent,Msk(bf0002) 18:38:14:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420830.41327]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:14:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420830.51023]:eCallBeginEvent 18:38:14:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420830.41327]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:14:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420830.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:14:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420830]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420830 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420830 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41327 NewConnDevID:41327 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420830 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105093))) 18:38:14:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420830]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420830 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41327 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420830 Trnk#:0 TrnkGrp#:0) 18:38:14:050 CTIOS1-ctios Trace: [call.5000.2131420830] Found CallConnection(41327.0). 18:38:14:050 CTIOS1-ctios Trace: [call.5000.2131420830] Found CallConnection(41327.0). 18:38:14:050 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:14:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420830]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420830 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420830) 18:38:14:051 CTIOS1-ctios Trace: [call.5000.2131420830] Found CallConnection(51023.0). 18:38:14:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420830.41327]:eCallDataUpdateEvent,Msk(bf0002) 18:38:14:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420830.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:14:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420830.41327]:eCallEstablishedEvent,Msk(bf01a6) 18:38:14:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420830.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:14:051 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:14:051 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:14:051 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:14:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420830.41327]: eCallHeldEvent,Msk(bf0126) 18:38:14:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420830.51023]: eCallHeldEvent,Msk(bf000a) 18:38:14:068 CTIOS1-ctios Trace: >>CG:[call.5000.46854187]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46854187 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46854187 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0457372419 CallWrpupData:BB_1218_NewOrder ,189 NewConnDevID:42077 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46854187 ecc:(...)) 18:38:14:068 CTIOS1-ctios Trace: >>CG:[call.5000.46854187.42077]:eSetCallDataConf(UniqObjID:call.5000.46854187.42077 MsgID:eSetCallDataConf TgtCILClntID:GCC-PC-5848-dotNET_Sess(31914638)_EvtThd(4)) 18:38:14:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854187.0457372419]:eCallDataUpdateEvent 18:38:14:068 CTIOS1-ctios Trace: <-SND[GCC-PC-5848-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854187.42077]:eCallDataUpdateEvent 18:38:14:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854187.42077]:eCallDataUpdateEvent 18:38:14:104 CTIOS1-ctios Trace: >>CG:[call.5000.2131420829]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420829 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420829 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41300 NewConnDevID:41300 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420829 ecc:(...)) 18:38:14:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420829.41300]:eCallDataUpdateEvent,Msk(bf0126) 18:38:14:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420829.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:14:112 CTIOS1-ctios Trace: >>CG:[call.5000.2131420830]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420830 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420830 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41327 NewConnDevID:41327 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420830 ecc:(...)) 18:38:14:112 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420830.41327]:eCallDataUpdateEvent,Msk(bf0126) 18:38:14:112 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420830.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:14:187 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:14:187 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:14:188 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:14:346 CTIOS1-ctios Trace: >>CG:[call.5000.2131420829]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420829 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420829) 18:38:14:346 CTIOS1-ctios Trace: >>CG:[call.5000.2131420829]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420829 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41300 RelDevID:41300 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420829) 18:38:14:346 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420829.41300]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:14:346 CTIOS1-ctios Trace: >>CG:[call.5000.2131420829]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420829 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41300 MsgID:eCallClearedEvent DvrKey:call.5000.2131420829) 18:38:14:346 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420829.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:14:346 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420829.41300]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:14:346 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420829.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:14:346 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420829.41300]:eCallClearedEvent,Msk(3f0000) 18:38:14:346 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420829.51044]:eCallClearedEvent,Msk(3f0000) 18:38:14:346 CTIOS1-ctios Trace: >>CG:[call.5000.2131420829]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420829 ConnDevIDTyp:0 ConnDevID:41300 MsgID:eCallEndEvent DvrKey:call.5000.2131420829) 18:38:14:346 CTIOS1-ctios Trace: Removed CallConnection(41300.0). 18:38:14:346 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:14:346 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420829 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:14:347 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420829.41300]:eCallEndEvent 18:38:14:347 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420829.51044]:eCallEndEvent 18:38:14:347 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:14:347 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:14:347 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:14:347 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:14:355 CTIOS1-ctios Trace: >>CG:[agent.5000.36279]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:625 SGID:6073 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10323 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21032 AGID:36279 AGInstr:21032 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36279 AGAvailStatus:0) 18:38:14:355 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36279]:eAgentStateEvent(eTalking),Msk(0) 18:38:14:355 CTIOS1-ctios Trace: >>CG:[call.5000.198845518]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845518 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845518 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:00483252071 NewConnDevID:00483252071 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845518 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105093))) 18:38:14:355 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845518.00483252071]:eCallDataUpdateEvent,Msk(bf0002) 18:38:14:356 CTIOS1-ctios Trace: >>CG:[call.5000.198845518]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845518 ConnDevIDTyp:0 SVC#:624 SVCID:6095 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:625 SGID:6073 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21032 CallngDevID:00483252071 CalldDevID:21032 LstRedirDevID:(null) AnsDevID:21032 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845518 Trnk#:0 TrnkGrp#:0) 18:38:14:356 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845518.21032]:eCallDataUpdateEvent,Msk(3f0001) 18:38:14:356 CTIOS1-ctios Trace: [call.5000.198845518] Found CallConnection(00483252071.1). 18:38:14:356 CTIOS1-ctios Trace: [call.5000.198845518] Found CallConnection(00483252071.1). 18:38:14:356 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845518.00483252071]:eCallEstablishedEvent,Msk(bf01a6) 18:38:14:356 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845518.21032]:eCallEstablishedEvent,Msk(bf01a6) 18:38:14:356 CTIOS1-ctios Trace: >>CG:[call.5000.198845456]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845456 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845456 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:Unknown CallWrpupData:WLL_1218_NetworkIssue/Authentication&Co NewConnDevID:21265 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845456 ecc:(...)) 18:38:14:357 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845456.Unknown]:eCallDataUpdateEvent 18:38:14:357 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845456.21265]:eCallDataUpdateEvent 18:38:14:358 CTIOS1-ctios Trace: >>CG:[call.5000.2131420830]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420830 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420830) 18:38:14:358 CTIOS1-ctios Trace: >>CG:[call.5000.2131420830]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420830 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41327 RelDevID:41327 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420830) 18:38:14:358 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420830.41327]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:14:358 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420830.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:14:358 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420830.41327]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:14:358 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420830.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:14:358 CTIOS1-ctios Trace: >>CG:[call.5000.2131420830]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420830 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41327 MsgID:eCallClearedEvent DvrKey:call.5000.2131420830) 18:38:14:358 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420830.41327]:eCallClearedEvent,Msk(3f0000) 18:38:14:358 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420830.51023]:eCallClearedEvent,Msk(3f0000) 18:38:14:359 CTIOS1-ctios Trace: >>CG:[call.5000.2131420830]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420830 ConnDevIDTyp:0 ConnDevID:41327 MsgID:eCallEndEvent DvrKey:call.5000.2131420830) 18:38:14:359 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:14:359 CTIOS1-ctios Trace: Removed CallConnection(41327.0). 18:38:14:359 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:14:359 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420830.41327]:eCallEndEvent 18:38:14:359 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420830 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:14:359 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420830.51023]:eCallEndEvent 18:38:14:359 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:14:359 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:14:359 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:14:360 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:38:14:360 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eTalking),Msk(0) 18:38:14:360 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eTalking),Msk(0) 18:38:14:360 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:14:360 CTIOS1-ctios Trace: >>CG:[call.5000.154709991]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154709991 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709991 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0673784350 NewConnDevID:0673784350 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709991 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105093))) 18:38:14:360 CTIOS1-ctios Trace: >>CG:[call.5000.154709991]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709991 ConnDevIDTyp:0 SVC#:402 SVCID:5028 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:502 SGID:5037 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21189 CallngDevID:0673784350 CalldDevID:21189 LstRedirDevID:(null) AnsDevID:21189 MsgID:eCallEstablishedEvent DvrKey:call.5000.154709991 Trnk#:0 TrnkGrp#:0) 18:38:14:360 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709991.0673784350]:eCallDataUpdateEvent,Msk(bf0002) 18:38:14:360 CTIOS1-ctios Trace: [call.5000.154709991] Found CallConnection(0673784350.1). 18:38:14:360 CTIOS1-ctios Trace: [call.5000.154709991] Found CallConnection(0673784350.1). 18:38:14:361 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709991.21189]:eCallDataUpdateEvent,Msk(3f0001) 18:38:14:361 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709991.21189]:eCallDataUpdateEvent,Msk(3f0001) 18:38:14:361 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709991.0673784350]:eCallEstablishedEvent,Msk(bf01a6) 18:38:14:361 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709991.21189]:eCallEstablishedEvent,Msk(bf01a6) 18:38:14:361 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709991.21189]:eCallEstablishedEvent,Msk(bf01a6) 18:38:14:379 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32371988 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5111 LogdOnTimeTdy:9427 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:287 LogdOnTimeSess:682 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:14:396 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32371989 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5944 LogdOnTimeTdy:9333 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5944 LogdOnTimeSess:9333 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:14:423 CTIOS1-ctios Trace: ->RCV[FB7-209-FB0A-3800-dotNET_Sess(31914638)_EvtThd(4) a=36177][agent.5000.36177]:eSetAgentStateRequest(eAvailable) 18:38:14:453 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:14:453 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:14:453 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:14:487 CTIOS1-ctios Trace: >>CG:[call.5000.154709788]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709788 ConnDevIDTyp:0 ConnDevID:21196 MsgID:eCallEndEvent DvrKey:call.5000.154709788) 18:38:14:487 CTIOS1-ctios Trace: Removed CallConnection(03456711024.1). 18:38:14:487 CTIOS1-ctios Trace: Removed CallConnection(21196.0). 18:38:14:487 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709788 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:14:487 CTIOS1-ctios Trace: >>CG:[agent.5000.36177]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9616 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21196 AGID:36177 AGInstr:21196 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36177 AGAvailStatus:1) 18:38:14:488 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709788.03456711024]:eCallEndEvent 18:38:14:488 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709788.21196]:eCallEndEvent 18:38:14:488 CTIOS1-ctios Trace: <-SND[FB7-209-FB0A-3800-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709788.21196]:eCallEndEvent 18:38:14:488 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36177]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:14:488 CTIOS1-ctios Trace: <-SND[FB7-209-FB0A-3800-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36177]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:14:488 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36177]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:14:489 CTIOS1-ctios Trace: >>CG:[agent.5000.36177]:eSetAgentStateConf(UniqObjID:agent.5000.36177 MsgID:eSetAgentStateConf TgtCILClntID:FB7-209-FB0A-3800-dotNET_Sess(31914638)_EvtThd(4)) 18:38:14:489 CTIOS1-ctios Trace: <-SND[FB7-209-FB0A-3800-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36177]:eSetAgentStateConf 18:38:14:519 CTIOS1-ctios Trace: >>CG:[agent.5000.36177]:eQueryAgentStatisticsConf(IID:32371991 PrphID:5000 AGExt:21196 AGID:36177 AGInstr:21196 UniqObjID:agent.5000.36177 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:460 LogdOnTimeTdy:9409 NotRdyTimeTdy:2372 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:36 HdlCallsTlkTimeTdy:6232 HdlCallsTimeTdy:6546 IncCallsHldTdy:3 IncCallsHldTimeTdy:119 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:460 LogdOnTimeSess:9409 NotRdyTimeSess:2372 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:36 HdlCallsTlkTimeSess:6232 HdlCallsTimeSess:6546 IncCallsHldSess:3 IncCallsHldTimeSess:119 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:195 HdlCallsAftCallTimeTdy:195 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prvw 18:38:14:519 CTIOS1-ctios Trace: >>CG:[agent.5000.3880]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:6609 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42041 AGID:3880 AGInstr:42041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3880 AGAvailStatus:0) 18:38:14:520 CTIOS1-ctios Trace: <-SND[FB7-209-FB0A-3800-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36177]:eOnNewAgentStatisticsEvent 18:38:14:520 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:14:520 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:14:520 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:14:520 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:14:520 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:14:520 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:14:520 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:14:520 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:14:546 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:764 SVCID:10567 SG#:764 SGID:10566 SGPri:0 MonID:0 NumNamVars:10 NumNamArrs:4 MRDID:1 AGInstr:42589 ANI:0998503753 UsrToUsrInfo:(null) Dialed#:81145 CallrEntrDig:81145 RCallKeyDay:151314 RCallKeyCID:206993 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206993 RCallKeySeq#:4 CallTypIDTag:5339 PreCallIIDTag:7990889) 18:38:14:546 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:14:577 CTIOS1-ctios Trace: >>CG:[agent.5000.42573]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9514 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42589 AGID:42573 AGInstr:42589 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42573 AGAvailStatus:0) 18:38:14:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42573]:eAgentStateEvent(eReserved),Msk(0) 18:38:14:577 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42573]:eAgentStateEvent(eReserved),Msk(0) 18:38:14:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42573]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:14:613 CTIOS1-ctios Trace: >>CG:[call.5000.46855895]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855895 CallTyp:2 ConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 ANI:0998503753 DNIS:42589 Dialed#:81145 CallrEntrDig:81145 ConnDevID:0998503753 RCallKeyDay:151314 RCallKeyCID:206993 MsgID:eCallBeginEvent DvrKey:call.5000.46855895 ecc:(...) ICMEntUniqID:icm.151314.206993 RCallKeySeq#:5) 18:38:14:613 CTIOS1-ctios Trace: >>CG:[call.5000.46855895]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855895 ConnDevIDTyp:1 SVC#:764 SVCID:10567 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0998503753 AlrtgDevID:(null) CallngDevID:0998503753 CalldDevID:42589 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855895 Trnk#:0 TrnkGrp#:0) 18:38:14:613 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855895 18:38:14:613 CTIOS1-ctios Trace: [call.5000.46855895]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0998503753. 18:38:14:613 CTIOS1-ctios Trace: CallConnection(0998503753.1) created AgentObject (Device) for DeviceID(0998503753). 18:38:14:613 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:14:613 CTIOS1-ctios Trace: Added CallConnection(0998503753.1). 18:38:14:613 CTIOS1-ctios Trace: [call.5000.46855895]::CreateCallConnection(): CallConnection(0998503753.1) created successfully. 18:38:14:613 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855895.0998503753]:eCallBeginEvent 18:38:14:613 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855895.0998503753]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:14:614 CTIOS1-ctios Trace: >>CG:[call.5000.46855895]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855895 ConnDevIDTyp:1 SVC#:764 SVCID:10567 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:764 SGID:10566 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0998503753 AlrtgDevID:42589 CallngDevID:0998503753 CalldDevID:42589 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855895 Trnk#:0 TrnkGrp#:0) 18:38:14:614 CTIOS1-ctios Trace: [call.5000.46855895] Found CallConnection(0998503753.1) for device 0998503753. 18:38:14:614 CTIOS1-ctios Trace: [call.5000.46855895]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42589. 18:38:14:614 CTIOS1-ctios Trace: [call.5000.46855895] CallConnection(0998503753.1) found DeviceID(42589) AgentID(42573). 18:38:14:614 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:14:614 CTIOS1-ctios Trace: Added CallConnection(0998503753.1). 18:38:14:614 CTIOS1-ctios Trace: [call.5000.46855895]::CreateCallConnection(): CallConnection(0998503753.1) created successfully. 18:38:14:614 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855895.42589]:eCallBeginEvent 18:38:14:614 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855895.42589]:eCallBeginEvent 18:38:14:614 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855895.0998503753]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:14:614 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855895.42589]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:14:614 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855895.42589]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:14:660 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:402 SVCID:5028 SG#:502 SGID:5037 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21193 ANI:812302040 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207097 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207097 RCallKeySeq#:1 CallTypIDTag:5033 PreCallIIDTag:7990638) 18:38:14:669 CTIOS1-ctios Trace: [call.5000.46855671] Found CallConnection(51104.0) for device 51104. 18:38:14:669 CTIOS1-ctios Trace: [call.5000.46855671] Found CallConnection(51104.0) for device 51104. 18:38:14:673 CTIOS1-ctios Trace: >>CG:[call.5000.46855671]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855671 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51104 RelDevID:51104 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855671) 18:38:14:673 CTIOS1-ctios Trace: >>CG:[call.5000.46855671]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855671 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9102135224489 RelDevID:9102135224489 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855671) 18:38:14:673 CTIOS1-ctios Trace: >>CG:[call.5000.46855671]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855671 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:9102135224489 MsgID:eCallClearedEvent DvrKey:call.5000.46855671) 18:38:14:674 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855671.9102135224489]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:14:674 CTIOS1-ctios Trace: >>CG:[agent.5000.33744]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:2934 SGID:9387 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11039 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51104 AGID:33744 AGInstr:51104 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33744 AGAvailStatus:0) 18:38:14:674 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855671.51104]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:14:674 CTIOS1-ctios Trace: [agent.5000.33744]: Current Wrapup Mode = 0 18:38:14:674 CTIOS1-ctios Trace: [call.5000.46855671.51104] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:14:674 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855671.9102135224489]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:14:674 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855671.51104]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:14:674 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855671.9102135224489]:eCallClearedEvent,Msk(3f0000) 18:38:14:674 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855671.51104]:eCallClearedEvent,Msk(3f0000) 18:38:14:674 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33744]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:14:674 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33744]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:14:674 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33744]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:14:677 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:38:14:677 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:14:677 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:14:693 CTIOS1-ctios Trace: ->RCV[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4) a=48501][agent.5000.48501]:eSetAgentStateRequest(eNotReady) 18:38:14:700 CTIOS1-ctios Trace: >>CG:[agent.5000.36198]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9671 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21193 AGID:36198 AGInstr:21193 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36198 AGAvailStatus:0) 18:38:14:700 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:eAgentStateEvent(eReserved),Msk(0) 18:38:14:700 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:14:731 CTIOS1-ctios Trace: >>CG:[device.5000.21252]:eSnapshotDeviceConf(NumCalls:0 UniqObjID:device.5000.21252 MsgID:eSnapshotDeviceConf NumSMTgtCalls:0) 18:38:14:765 CTIOS1-ctios Trace: >>CG:[agent.5000.3880]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6609 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42041 AGID:3880 AGInstr:42041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3880 AGAvailStatus:1) 18:38:14:765 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:14:765 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:14:765 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:14:765 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:14:765 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:14:765 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:14:765 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:14:765 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:14:784 CTIOS1-ctios Trace: >>CG:[call.5000.154709992]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709992 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:812302040 DNIS:21193 Dialed#:45433 ConnDevID:812302040 RCallKeyDay:151314 RCallKeyCID:207097 MsgID:eCallBeginEvent DvrKey:call.5000.154709992 ecc:(...) ICMEntUniqID:icm.151314.207097 RCallKeySeq#:2) 18:38:14:784 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154709992 18:38:14:784 CTIOS1-ctios Trace: >>CG:[call.5000.154709992]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709992 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:812302040 AlrtgDevID:(null) CallngDevID:812302040 CalldDevID:21193 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709992 Trnk#:0 TrnkGrp#:0) 18:38:14:784 CTIOS1-ctios Trace: [call.5000.154709992]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 812302040. 18:38:14:784 CTIOS1-ctios Trace: CallConnection(812302040.1) created AgentObject (Device) for DeviceID(812302040). 18:38:14:784 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:14:784 CTIOS1-ctios Trace: Added CallConnection(812302040.1). 18:38:14:784 CTIOS1-ctios Trace: [call.5000.154709992]::CreateCallConnection(): CallConnection(812302040.1) created successfully. 18:38:14:784 CTIOS1-ctios Trace: >>CG:[call.5000.154709992]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709992 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:502 SGID:5037 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:812302040 AlrtgDevID:21193 CallngDevID:812302040 CalldDevID:21193 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709992 Trnk#:0 TrnkGrp#:0) 18:38:14:784 CTIOS1-ctios Trace: [call.5000.154709992] Found CallConnection(812302040.1) for device 812302040. 18:38:14:784 CTIOS1-ctios Trace: [call.5000.154709992]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21193. 18:38:14:784 CTIOS1-ctios Trace: [call.5000.154709992] CallConnection(812302040.1) found DeviceID(21193) AgentID(36198). 18:38:14:784 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:14:784 CTIOS1-ctios Trace: Added CallConnection(812302040.1). 18:38:14:784 CTIOS1-ctios Trace: [call.5000.154709992]::CreateCallConnection(): CallConnection(812302040.1) created successfully. 18:38:14:785 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709992.812302040]:eCallBeginEvent 18:38:14:785 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709992.812302040]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:14:785 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709992.21193]:eCallBeginEvent 18:38:14:785 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709992.812302040]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:14:785 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709992.21193]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:14:792 CTIOS1-ctios Trace: [call.5000.46855488] Found CallConnection(42086.0) for device 42086. 18:38:14:793 CTIOS1-ctios Trace: [call.5000.46855488] Found CallConnection(42086.0) for device 42086. 18:38:14:793 CTIOS1-ctios Trace: >>CG:[call.5000.46855488]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855488 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42086 RelDevID:42086 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855488) 18:38:14:794 CTIOS1-ctios Trace: >>CG:[call.5000.46855488]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855488 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0547500345 RelDevID:0547500345 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855488) 18:38:14:794 CTIOS1-ctios Trace: >>CG:[call.5000.46855488]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855488 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0547500345 MsgID:eCallClearedEvent DvrKey:call.5000.46855488) 18:38:14:794 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855488.0547500345]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:14:794 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855488.42086]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:14:794 CTIOS1-ctios Trace: <-SND[FK2-75-D5A4-1384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855488.42086]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:14:794 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855488.0547500345]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:14:794 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855488.42086]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:14:794 CTIOS1-ctios Trace: <-SND[FK2-75-D5A4-1384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855488.42086]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:14:794 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855488.0547500345]:eCallClearedEvent,Msk(3f0000) 18:38:14:794 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855488.42086]:eCallClearedEvent,Msk(3f0000) 18:38:14:794 CTIOS1-ctios Trace: <-SND[FK2-75-D5A4-1384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855488.42086]:eCallClearedEvent,Msk(3f0000) 18:38:14:794 CTIOS1-ctios Trace: >>CG:[agent.5000.48409]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10462 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42086 AGID:48409 AGInstr:42086 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48409 AGAvailStatus:0) 18:38:14:794 CTIOS1-ctios Trace: [agent.5000.48409]: Current Wrapup Mode = 0 18:38:14:794 CTIOS1-ctios Trace: [call.5000.46855488.42086] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:14:794 CTIOS1-ctios Trace: <-SND[FK2-75-D5A4-1384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855488.42086]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:14:795 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48409]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:14:795 CTIOS1-ctios Trace: <-SND[FK2-75-D5A4-1384-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48409]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:14:795 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48409]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:14:795 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48409]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:14:795 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48409]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:14:795 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48409]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:14:795 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48409]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:14:795 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48409]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:14:795 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48409]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:14:826 CTIOS1-ctios Trace: ->RCV[obcc-PC-428-dotNET_Sess(31914638)_EvtThd(3) a=33636][call.5000.46855638.51038]:eClearConnectionRequest 18:38:14:853 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10672 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42042 AGID:48501 AGInstr:42042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48501 AGAvailStatus:0) 18:38:14:853 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:14:853 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:14:853 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:14:853 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:14:853 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:14:854 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eSetAgentStateConf(UniqObjID:agent.5000.48501 MsgID:eSetAgentStateConf TgtCILClntID:FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)) 18:38:14:854 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:14:854 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:14:854 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:14:854 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:14:854 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eSetAgentStateConf 18:38:14:862 CTIOS1-ctios Trace: [call.5000.154709991] Found CallConnection(21189.0) for device 21189. 18:38:14:870 CTIOS1-ctios Trace: [call.5000.198845518] Found CallConnection(21032.0) for device 21032. 18:38:14:889 CTIOS1-ctios Trace: >>CG:[call.5000.46855638.51038]:eClearConnectionConf(UniqObjID:call.5000.46855638.51038 MsgID:eClearConnectionConf TgtCILClntID:obcc-PC-428-dotNET_Sess(31914638)_EvtThd(3)) 18:38:14:890 CTIOS1-ctios Trace: <-SND[obcc-PC-428-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855638.51038]:eClearConnectionConf,Msk(bf0000) 18:38:14:890 CTIOS1-ctios Trace: >>CG:[call.5000.46855638]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855638 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51038 RelDevID:51038 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855638) 18:38:14:890 CTIOS1-ctios Trace: >>CG:[call.5000.46855638]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855638 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51038 MsgID:eCallClearedEvent DvrKey:call.5000.46855638) 18:38:14:890 CTIOS1-ctios Trace: >>CG:[call.5000.46855638]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855638 ConnDevIDTyp:0 ConnDevID:51038 MsgID:eCallEndEvent DvrKey:call.5000.46855638) 18:38:14:891 CTIOS1-ctios Trace: Removed CallConnection(51038.0). 18:38:14:891 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855638 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:14:891 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855638.51038]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:14:891 CTIOS1-ctios Trace: <-SND[obcc-PC-428-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855638.51038]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:14:891 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855638.51038]:eCallClearedEvent,Msk(3f0000) 18:38:14:891 CTIOS1-ctios Trace: >>CG:[agent.5000.33636]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10376 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51038 AGID:33636 AGInstr:51038 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33636 AGAvailStatus:1) 18:38:14:891 CTIOS1-ctios Trace: <-SND[obcc-PC-428-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855638.51038]:eCallClearedEvent,Msk(3f0000) 18:38:14:891 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855638.51038]:eCallEndEvent 18:38:14:891 CTIOS1-ctios Trace: <-SND[obcc-PC-428-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855638.51038]:eCallEndEvent 18:38:14:891 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33636]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:14:891 CTIOS1-ctios Trace: <-SND[obcc-PC-428-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33636]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:14:891 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33636]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:14:891 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33636]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:14:898 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:221 SVCID:5615 SG#:321 SGID:5618 SGPri:0 MonID:0 NumNamVars:9 NumNamArrs:0 MRDID:1 AGInstr:42137 ANI:02132594605 UsrToUsrInfo:(null) Dialed#:45211 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207226 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207226 RCallKeySeq#:1 CallTypIDTag:5313 PreCallIIDTag:7990863) 18:38:14:898 CTIOS1-ctios Trace: <-SND[GL5-126-52F0-20252-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:14:921 CTIOS1-ctios Trace: [call.5000.154709991] Found CallConnection(21189.0) for device 21189. 18:38:14:921 CTIOS1-ctios Trace: >>CG:[agent.5000.33636]:eQueryAgentStatisticsConf(IID:32371995 PrphID:5000 AGExt:51038 AGID:33636 AGInstr:51038 UniqObjID:agent.5000.33636 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:6150 LogdOnTimeTdy:8762 NotRdyTimeTdy:2 AGOutCallsTdy:24 AGOutCallsTlkTimeTdy:2581 AGOutCallsTimeTdy:2589 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1232 LogdOnTimeSess:2051 NotRdyTimeSess:1 AGOutCallsSess:8 AGOutCallsTlkTimeSess:817 AGOutCallsTimeSess:818 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:3 IntCallsTimeTdy:26 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess: 18:38:14:921 CTIOS1-ctios Trace: <-SND[obcc-PC-428-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33636]:eOnNewAgentStatisticsEvent 18:38:14:921 CTIOS1-ctios Trace: [call.5000.198845518] Found CallConnection(21032.0) for device 21032. 18:38:14:924 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:38:14:924 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:14:924 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:14:928 CTIOS1-ctios Trace: >>CG:[agent.5000.3661]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5773 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42137 AGID:3661 AGInstr:42137 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3661 AGAvailStatus:0) 18:38:14:928 CTIOS1-ctios Trace: <-SND[GL5-126-52F0-20252-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3661]:eAgentStateEvent(eReserved),Msk(0) 18:38:14:928 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3661]:eAgentStateEvent(eReserved),Msk(0) 18:38:14:928 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3661]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:14:928 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3661]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:14:928 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3661]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:14:929 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3661]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:14:929 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3661]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:14:929 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3661]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:14:929 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3661]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:14:969 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:38:15:004 CTIOS1-ctios Trace: >>CG:[call.5000.46855896]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855896 CallTyp:2 ConnDevIDTyp:1 NumNamVars:9 NumNamArrs:0 CalldPtyDisp:0 ANI:02132594605 DNIS:42137 Dialed#:45211 ConnDevID:02132594605 RCallKeyDay:151314 RCallKeyCID:207226 MsgID:eCallBeginEvent DvrKey:call.5000.46855896 ecc:(...) ICMEntUniqID:icm.151314.207226 RCallKeySeq#:2) 18:38:15:004 CTIOS1-ctios Trace: >>CG:[call.5000.46855896]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855896 ConnDevIDTyp:1 SVC#:221 SVCID:5615 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:02132594605 AlrtgDevID:(null) CallngDevID:02132594605 CalldDevID:42137 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855896 Trnk#:0 TrnkGrp#:0) 18:38:15:004 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855896 18:38:15:004 CTIOS1-ctios Trace: [call.5000.46855896]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 02132594605. 18:38:15:004 CTIOS1-ctios Trace: CallConnection(02132594605.1) created AgentObject (Device) for DeviceID(02132594605). 18:38:15:004 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:15:004 CTIOS1-ctios Trace: Added CallConnection(02132594605.1). 18:38:15:004 CTIOS1-ctios Trace: [call.5000.46855896]::CreateCallConnection(): CallConnection(02132594605.1) created successfully. 18:38:15:005 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855896.02132594605]:eCallBeginEvent 18:38:15:005 CTIOS1-ctios Trace: >>CG:[call.5000.46855896]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855896 ConnDevIDTyp:1 SVC#:221 SVCID:5615 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:321 SGID:5618 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:02132594605 AlrtgDevID:42137 CallngDevID:02132594605 CalldDevID:42137 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855896 Trnk#:0 TrnkGrp#:0) 18:38:15:005 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855896.02132594605]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:15:005 CTIOS1-ctios Trace: [call.5000.46855896] Found CallConnection(02132594605.1) for device 02132594605. 18:38:15:005 CTIOS1-ctios Trace: [call.5000.46855896]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42137. 18:38:15:005 CTIOS1-ctios Trace: [call.5000.46855896] CallConnection(02132594605.1) found DeviceID(42137) AgentID(3661). 18:38:15:005 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:15:005 CTIOS1-ctios Trace: Added CallConnection(02132594605.1). 18:38:15:005 CTIOS1-ctios Trace: [call.5000.46855896]::CreateCallConnection(): CallConnection(02132594605.1) created successfully. 18:38:15:005 CTIOS1-ctios Trace: <-SND[GL5-126-52F0-20252-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855896.42137]:eCallBeginEvent 18:38:15:005 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855896.42137]:eCallBeginEvent 18:38:15:005 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855896.02132594605]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:15:005 CTIOS1-ctios Trace: <-SND[GL5-126-52F0-20252-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855896.42137]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:15:005 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855896.42137]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:15:075 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845518.21032]:eSetCallDataRequest 18:38:15:088 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154709991.21189]:eSetCallDataRequest 18:38:15:099 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:15:099 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:15:099 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:119 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:38:15:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:15:119 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:15:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:119 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:119 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:120 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:120 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:120 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:15:120 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:15:125 CTIOS1-ctios Trace: ->RCV[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4) a=48689][agent.5000.48689]:eSetAgentStateRequest(eAvailable) 18:38:15:132 CTIOS1-ctios Trace: ->RCV[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4) a=48501][agent.5000.48501]:eSetAgentStateRequest(eAvailable) 18:38:15:137 CTIOS1-ctios Trace: >>CG:[call.5000.198845518]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845518 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845518 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:00483252071 NewConnDevID:00483252071 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845518 ecc:(...)) 18:38:15:137 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845518.00483252071]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:15:137 CTIOS1-ctios Trace: >>CG:[call.5000.198845518.21032]:eSetCallDataConf(UniqObjID:call.5000.198845518.21032 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:15:137 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845518.21032]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:15:150 CTIOS1-ctios Trace: >>CG:[call.5000.154709991.21189]:eSetCallDataConf(UniqObjID:call.5000.154709991.21189 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:15:168 CTIOS1-ctios Trace: ->RCV[FN8-104-D71C-5368-dotNET_Sess(31914638)_EvtThd(4) a=48295][agent.5000.48295]:eSetAgentStateRequest(eAvailable) 18:38:15:186 CTIOS1-ctios Trace: >>CG:[call.5000.46855454]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855454 ConnDevIDTyp:0 ConnDevID:42608 MsgID:eCallEndEvent DvrKey:call.5000.46855454) 18:38:15:186 CTIOS1-ctios Trace: Removed CallConnection(03089151659.1). 18:38:15:186 CTIOS1-ctios Trace: Removed CallConnection(42608.0). 18:38:15:186 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855454 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:15:187 CTIOS1-ctios Trace: >>CG:[agent.5000.48689]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10926 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42608 AGID:48689 AGInstr:42608 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48689 AGAvailStatus:1) 18:38:15:187 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855454.03089151659]:eCallEndEvent 18:38:15:187 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855454.42608]:eCallEndEvent 18:38:15:187 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855454.42608]:eCallEndEvent 18:38:15:187 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48689]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:15:187 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:15:187 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:187 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:188 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:188 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:188 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:188 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:188 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:188 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48689]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:188 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:189 CTIOS1-ctios Trace: >>CG:[agent.5000.48689]:eSetAgentStateConf(UniqObjID:agent.5000.48689 MsgID:eSetAgentStateConf TgtCILClntID:FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)) 18:38:15:189 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48689]:eSetAgentStateConf 18:38:15:193 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:38:15:193 CTIOS1-ctios Trace: >>CG:[call.5000.46855897]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855897 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42122 ConnDevID:42122 MsgID:eCallBeginEvent DvrKey:call.5000.46855897 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105094))) 18:38:15:193 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855897 18:38:15:193 CTIOS1-ctios Trace: >>CG:[call.5000.46855897]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855897 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42122 CallngDevID:42122 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855897) 18:38:15:193 CTIOS1-ctios Trace: [call.5000.46855897] CallConnection(42122.0) found DeviceID(42122) AgentID(48756). 18:38:15:193 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:15:193 CTIOS1-ctios Trace: Added CallConnection(42122.0). 18:38:15:193 CTIOS1-ctios Trace: [call.5000.46855897]::CreateCallConnection(): CallConnection(42122.0) created successfully. 18:38:15:193 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:0) 18:38:15:193 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:15:193 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:15:194 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:15:194 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:15:194 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:15:194 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:15:194 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:15:194 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:15:194 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:15:194 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855897.42122]:eCallBeginEvent,Msk(bf0002) 18:38:15:194 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855897.42122]:eCallBeginEvent,Msk(bf0002) 18:38:15:194 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855897.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:15:194 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855897.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:15:194 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:15:194 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:15:195 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:15:195 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:15:195 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:15:195 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:15:195 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:15:195 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:15:195 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:15:196 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10672 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42042 AGID:48501 AGInstr:42042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48501 AGAvailStatus:1) 18:38:15:196 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eSetAgentStateConf(UniqObjID:agent.5000.48501 MsgID:eSetAgentStateConf TgtCILClntID:FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)) 18:38:15:196 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:15:196 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:15:196 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:196 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:196 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:196 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:197 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:197 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:197 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:197 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eSetAgentStateConf 18:38:15:221 CTIOS1-ctios Trace: >>CG:[agent.5000.48689]:eQueryAgentStatisticsConf(IID:32372002 PrphID:5000 AGExt:42608 AGID:48689 AGInstr:42608 UniqObjID:agent.5000.48689 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:915 LogdOnTimeTdy:6055 NotRdyTimeTdy:420 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:43 HdlCallsTlkTimeTdy:5128 HdlCallsTimeTdy:5309 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:915 LogdOnTimeSess:6055 NotRdyTimeSess:420 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:37 HdlCallsTlkTimeSess:4521 HdlCallsTimeSess:4678 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:157 HdlCallsAftCallTimeTdy:181 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:15:221 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48689]:eOnNewAgentStatisticsEvent 18:38:15:229 CTIOS1-ctios Trace: >>CG:[agent.5000.48295]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10265 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42115 AGID:48295 AGInstr:42115 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48295 AGAvailStatus:1) 18:38:15:229 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:15:229 CTIOS1-ctios Trace: >>CG:[agent.5000.48295]:eSetAgentStateConf(UniqObjID:agent.5000.48295 MsgID:eSetAgentStateConf TgtCILClntID:FN8-104-D71C-5368-dotNET_Sess(31914638)_EvtThd(4)) 18:38:15:229 CTIOS1-ctios Trace: <-SND[FN8-104-D71C-5368-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48295]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:15:229 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:229 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:229 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48295]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:229 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48295]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:230 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:230 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:230 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48295]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:230 CTIOS1-ctios Trace: <-SND[FN8-104-D71C-5368-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48295]:eSetAgentStateConf 18:38:15:268 CTIOS1-ctios Trace: [call.5000.46855678] Found CallConnection(42598.0) for device 42598. 18:38:15:270 CTIOS1-ctios Trace: [call.5000.46855678] Found CallConnection(42598.0) for device 42598. 18:38:15:270 CTIOS1-ctios Trace: >>CG:[call.5000.46855678]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855678 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42598 RelDevID:42598 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855678) 18:38:15:270 CTIOS1-ctios Trace: >>CG:[call.5000.46855678]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855678 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:02134710407 RelDevID:02134710407 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855678) 18:38:15:270 CTIOS1-ctios Trace: >>CG:[call.5000.46855678]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855678 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:02134710407 MsgID:eCallClearedEvent DvrKey:call.5000.46855678) 18:38:15:270 CTIOS1-ctios Trace: >>CG:[agent.5000.48731]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11056 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42598 AGID:48731 AGInstr:42598 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48731 AGAvailStatus:0) 18:38:15:270 CTIOS1-ctios Trace: [agent.5000.48731]: Current Wrapup Mode = 3 18:38:15:271 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855678.02134710407]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:15:271 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855678.42598]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:15:271 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855678.02134710407]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:15:271 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855678.42598]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:15:271 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855678.02134710407]:eCallClearedEvent,Msk(3f0000) 18:38:15:271 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855678.42598]:eCallClearedEvent,Msk(3f0000) 18:38:15:271 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:15:271 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:15:271 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:15:271 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:15:271 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:15:272 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:15:272 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:15:272 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:15:272 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48731]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:15:272 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:15:305 CTIOS1-ctios Trace: ->RCV[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4) a=42380][agent.5000.42380]:eSetAgentStateRequest(eNotReady) 18:38:15:338 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:15:338 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:15:338 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:352 CTIOS1-ctios Trace: >>CG:[call.5000.46855897]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855897 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42122 RelDevID:42122 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855897) 18:38:15:353 CTIOS1-ctios Trace: >>CG:[call.5000.46855897]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855897 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42122 MsgID:eCallClearedEvent DvrKey:call.5000.46855897) 18:38:15:353 CTIOS1-ctios Trace: >>CG:[call.5000.46855897]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855897 ConnDevIDTyp:0 ConnDevID:42122 MsgID:eCallEndEvent DvrKey:call.5000.46855897) 18:38:15:353 CTIOS1-ctios Trace: Removed CallConnection(42122.0). 18:38:15:353 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855897 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:15:353 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:38:15:353 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855897.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:15:353 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855897.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:15:353 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855897.42122]:eCallClearedEvent,Msk(3f0000) 18:38:15:353 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855897.42122]:eCallClearedEvent,Msk(3f0000) 18:38:15:353 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855897.42122]:eCallEndEvent 18:38:15:353 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855897.42122]:eCallEndEvent 18:38:15:353 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:15:353 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:15:353 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:354 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:354 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:354 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:354 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:354 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:354 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:384 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eQueryAgentStatisticsConf(IID:32372004 PrphID:5000 AGExt:42122 AGID:48756 AGInstr:42122 UniqObjID:agent.5000.48756 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2599 LogdOnTimeTdy:9485 NotRdyTimeTdy:269 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:41 HdlCallsTlkTimeTdy:6409 HdlCallsTimeTdy:6551 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2070 LogdOnTimeSess:5827 NotRdyTimeSess:129 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:3499 HdlCallsTimeSess:3574 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:162 IntCallsTimeSess:59 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:162 IntCallsTimeTdy:59 HdlCallsAftCallTimeSess:75 HdlCallsAftCallTimeTdy:142 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prv 18:38:15:384 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eOnNewAgentStatisticsEvent 18:38:15:409 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:38:15:452 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:0) 18:38:15:452 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:38:15:452 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:452 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:452 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:452 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:453 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:453 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:453 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:459 CTIOS1-ctios Trace: >>CG:[agent.5000.42380]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8886 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42112 AGID:42380 AGInstr:42112 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42380 AGAvailStatus:0) 18:38:15:459 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:15:459 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:15:459 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:459 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:459 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:459 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:459 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:460 CTIOS1-ctios Trace: >>CG:[agent.5000.42380]:eSetAgentStateConf(UniqObjID:agent.5000.42380 MsgID:eSetAgentStateConf TgtCILClntID:FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)) 18:38:15:460 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:460 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:460 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:eSetAgentStateConf 18:38:15:471 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:38:15:471 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:15:471 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:15:471 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:471 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:471 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:472 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:472 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:472 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:472 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:484 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:15:484 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:15:596 CTIOS1-ctios Trace: >>CG:[call.5000.46855171]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855171 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855171 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03349817834 CallWrpupData:EVO_1218_ReferredToCorporateHelpline ,1 NewConnDevID:42104 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855171 ecc:(...)) 18:38:15:596 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855171.03349817834]:eCallDataUpdateEvent 18:38:15:596 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855171.42104]:eCallDataUpdateEvent 18:38:15:622 CTIOS1-ctios Trace: >>CG:[agent.5000.42573]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:764 SGID:10566 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9514 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42589 AGID:42573 AGInstr:42589 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42573 AGAvailStatus:0) 18:38:15:622 CTIOS1-ctios Trace: >>CG:[call.5000.46855895]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855895 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855895 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81145 ConnDevID:0998503753 NewConnDevID:0998503753 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855895 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105095))) 18:38:15:622 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42573]:eAgentStateEvent(eTalking),Msk(0) 18:38:15:622 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42573]:eAgentStateEvent(eTalking),Msk(0) 18:38:15:622 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42573]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:15:622 CTIOS1-ctios Trace: >>CG:[call.5000.46855895]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855895 ConnDevIDTyp:0 SVC#:764 SVCID:10567 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:764 SGID:10566 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42589 CallngDevID:0998503753 CalldDevID:42589 LstRedirDevID:(null) AnsDevID:42589 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855895 Trnk#:0 TrnkGrp#:0) 18:38:15:622 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855895.0998503753]:eCallDataUpdateEvent,Msk(bf0002) 18:38:15:623 CTIOS1-ctios Trace: [call.5000.46855895] Found CallConnection(0998503753.1). 18:38:15:623 CTIOS1-ctios Trace: [call.5000.46855895] Found CallConnection(0998503753.1). 18:38:15:623 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855895.42589]:eCallDataUpdateEvent,Msk(3f0001) 18:38:15:623 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855895.42589]:eCallDataUpdateEvent,Msk(3f0001) 18:38:15:623 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855895.0998503753]:eCallEstablishedEvent,Msk(bf01a6) 18:38:15:623 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855895.42589]:eCallEstablishedEvent,Msk(bf01a6) 18:38:15:623 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855895.42589]:eCallEstablishedEvent,Msk(bf01a6) 18:38:15:708 CTIOS1-ctios Trace: >>CG:[call.5000.198845456]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845456 ConnDevIDTyp:0 ConnDevID:21265 MsgID:eCallEndEvent DvrKey:call.5000.198845456) 18:38:15:708 CTIOS1-ctios Trace: Removed CallConnection(Unknown.1). 18:38:15:708 CTIOS1-ctios Trace: Removed CallConnection(21265.0). 18:38:15:708 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845456 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:15:708 CTIOS1-ctios Trace: >>CG:[agent.5000.9528]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8989 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21265 AGID:9528 AGInstr:21265 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9528 AGAvailStatus:1) 18:38:15:709 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845456.Unknown]:eCallEndEvent 18:38:15:709 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845456.21265]:eCallEndEvent 18:38:15:709 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9528]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:15:709 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9528]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:710 CTIOS1-ctios Trace: ->RCV[GCC-PC-5848-dotNET_Sess(31914638)_EvtThd(4) a=48794][agent.5000.48794]:eSetAgentStateRequest(eNotReady) 18:38:15:740 CTIOS1-ctios Trace: >>CG:[agent.5000.9528]:eQueryAgentStatisticsConf(IID:32372006 PrphID:5000 AGExt:21265 AGID:9528 AGInstr:21265 UniqObjID:agent.5000.9528 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:797 LogdOnTimeTdy:5750 NotRdyTimeTdy:497 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:37 HdlCallsTlkTimeTdy:6228 HdlCallsTimeTdy:6460 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:797 LogdOnTimeSess:5750 NotRdyTimeSess:497 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:28 HdlCallsTlkTimeSess:4275 HdlCallsTimeSess:4420 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:4 IntCallsTimeSess:3 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:4 IntCallsTimeTdy:3 HdlCallsAftCallTimeSess:145 HdlCallsAftCallTimeTdy:232 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTime 18:38:15:765 CTIOS1-ctios Trace: >>CG:[agent.5000.36198]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9671 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21193 AGID:36198 AGInstr:21193 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36198 AGAvailStatus:0) 18:38:15:765 CTIOS1-ctios Trace: >>CG:[call.5000.154709992]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154709992 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709992 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:812302040 NewConnDevID:812302040 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709992 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105095))) 18:38:15:765 CTIOS1-ctios Trace: >>CG:[call.5000.154709992]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709992 ConnDevIDTyp:0 SVC#:402 SVCID:5028 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:502 SGID:5037 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21193 CallngDevID:812302040 CalldDevID:21193 LstRedirDevID:(null) AnsDevID:21193 MsgID:eCallEstablishedEvent DvrKey:call.5000.154709992 Trnk#:0 TrnkGrp#:0) 18:38:15:765 CTIOS1-ctios Trace: [call.5000.154709992] Found CallConnection(812302040.1). 18:38:15:765 CTIOS1-ctios Trace: [call.5000.154709992] Found CallConnection(812302040.1). 18:38:15:765 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:eAgentStateEvent(eTalking),Msk(0) 18:38:15:765 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36198]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:15:765 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709992.812302040]:eCallDataUpdateEvent,Msk(bf0002) 18:38:15:766 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709992.21193]:eCallDataUpdateEvent,Msk(3f0001) 18:38:15:766 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709992.812302040]:eCallEstablishedEvent,Msk(bf01a6) 18:38:15:766 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709992.21193]:eCallEstablishedEvent,Msk(bf01a6) 18:38:15:770 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:1) 18:38:15:770 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:15:770 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:770 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:770 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:770 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:770 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:771 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:771 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:15:771 CTIOS1-ctios Trace: >>CG:[call.5000.46854187]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46854187 ConnDevIDTyp:0 ConnDevID:42077 MsgID:eCallEndEvent DvrKey:call.5000.46854187) 18:38:15:771 CTIOS1-ctios Trace: Removed CallConnection(0457372419.1). 18:38:15:772 CTIOS1-ctios Trace: Removed CallConnection(42077.0). 18:38:15:772 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46854187 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:15:772 CTIOS1-ctios Trace: >>CG:[agent.5000.48794]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:11120 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42077 AGID:48794 AGInstr:42077 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48794 AGAvailStatus:0) 18:38:15:772 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854187.0457372419]:eCallEndEvent 18:38:15:772 CTIOS1-ctios Trace: <-SND[GCC-PC-5848-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854187.42077]:eCallEndEvent 18:38:15:772 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854187.42077]:eCallEndEvent 18:38:15:772 CTIOS1-ctios Trace: <-SND[GCC-PC-5848-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48794]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:15:772 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48794]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:15:772 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48794]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:772 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48794]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:772 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48794]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:772 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48794]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:772 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48794]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:773 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48794]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:773 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48794]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:15:773 CTIOS1-ctios Trace: >>CG:[agent.5000.48794]:eSetAgentStateConf(UniqObjID:agent.5000.48794 MsgID:eSetAgentStateConf TgtCILClntID:GCC-PC-5848-dotNET_Sess(31914638)_EvtThd(4)) 18:38:15:773 CTIOS1-ctios Trace: <-SND[GCC-PC-5848-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48794]:eSetAgentStateConf 18:38:15:802 CTIOS1-ctios Trace: >>CG:[agent.5000.48794]:eQueryAgentStatisticsConf(IID:32372008 PrphID:5000 AGExt:42077 AGID:48794 AGInstr:42077 UniqObjID:agent.5000.48794 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:753 LogdOnTimeTdy:5452 NotRdyTimeTdy:283 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:28 HdlCallsTlkTimeTdy:4222 HdlCallsTimeTdy:4387 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:753 LogdOnTimeSess:5452 NotRdyTimeSess:283 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:28 HdlCallsTlkTimeSess:4222 HdlCallsTimeSess:4387 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:165 HdlCallsAftCallTimeTdy:165 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:15:803 CTIOS1-ctios Trace: <-SND[GCC-PC-5848-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48794]:eOnNewAgentStatisticsEvent 18:38:15:877 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207376 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207376 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991128) 18:38:15:877 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207377 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207377 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991129) 18:38:15:907 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:15:907 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:15:907 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:15:907 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:15:907 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:15:907 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:15:907 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:15:908 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:16:001 CTIOS1-ctios Trace: ->RCV[GCC-PC-5848-dotNET_Sess(31914638)_EvtThd(4) a=48794][agent.5000.48794]:eSetAgentStateRequest(eAvailable) 18:38:16:013 CTIOS1-ctios Trace: >>CG:[agent.5000.3661]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:321 SGID:5618 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5773 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42137 AGID:3661 AGInstr:42137 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3661 AGAvailStatus:0) 18:38:16:013 CTIOS1-ctios Trace: >>CG:[call.5000.46855896]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855896 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855896 NewConnDevIDTyp:1 NumNamVars:9 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:02132594605 NewConnDevID:02132594605 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855896 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105095))) 18:38:16:014 CTIOS1-ctios Trace: <-SND[GL5-126-52F0-20252-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3661]:eAgentStateEvent(eTalking),Msk(0) 18:38:16:014 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3661]:eAgentStateEvent(eTalking),Msk(0) 18:38:16:014 CTIOS1-ctios Trace: >>CG:[call.5000.46855896]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855896 ConnDevIDTyp:0 SVC#:221 SVCID:5615 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:321 SGID:5618 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42137 CallngDevID:02132594605 CalldDevID:42137 LstRedirDevID:(null) AnsDevID:42137 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855896 Trnk#:0 TrnkGrp#:0) 18:38:16:014 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3661]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:16:014 CTIOS1-ctios Trace: [call.5000.46855896] Found CallConnection(02132594605.1). 18:38:16:014 CTIOS1-ctios Trace: [call.5000.46855896] Found CallConnection(02132594605.1). 18:38:16:014 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3661]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:16:014 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3661]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:16:014 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3661]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:16:014 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3661]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:16:014 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3661]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:16:014 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3661]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:16:014 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855896.02132594605]:eCallDataUpdateEvent,Msk(bf0002) 18:38:16:015 CTIOS1-ctios Trace: <-SND[GL5-126-52F0-20252-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855896.42137]:eCallDataUpdateEvent,Msk(3f0001) 18:38:16:015 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855896.42137]:eCallDataUpdateEvent,Msk(3f0001) 18:38:16:015 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855896.02132594605]:eCallEstablishedEvent,Msk(bf01a6) 18:38:16:015 CTIOS1-ctios Trace: <-SND[GL5-126-52F0-20252-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855896.42137]:eCallEstablishedEvent,Msk(bf01a6) 18:38:16:015 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855896.42137]:eCallEstablishedEvent,Msk(bf01a6) 18:38:16:021 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:0) 18:38:16:022 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:16:022 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:16:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420831]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420831 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41328 ConnDevID:41328 MsgID:eCallBeginEvent DvrKey:call.5000.2131420831) 18:38:16:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420831]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420831 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41328 CallngDevID:41328 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420831) 18:38:16:035 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420831 18:38:16:035 CTIOS1-ctios Trace: [call.5000.2131420831] CallConnection(41328.0) found DeviceID(41328) AgentID(). 18:38:16:035 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:16:035 CTIOS1-ctios Trace: Added CallConnection(41328.0). 18:38:16:035 CTIOS1-ctios Trace: [call.5000.2131420831]::CreateCallConnection(): CallConnection(41328.0) created successfully. 18:38:16:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420831.41328]:eCallBeginEvent,Msk(bf0002) 18:38:16:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420831.41328]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:16:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420831]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420831 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420831 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41328 NewConnDevID:41328 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420831) 18:38:16:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420831]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420831 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41328 CallngDevID:41328 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420831) 18:38:16:035 CTIOS1-ctios Trace: [call.5000.2131420831] Found CallConnection(41328.0) for device 41328. 18:38:16:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420831.41328]:eCallDataUpdateEvent,Msk(bf0002) 18:38:16:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420831.41328]:eCallOriginatedEvent,Msk(bf0002) 18:38:16:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420831]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420831 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420831 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41328 NewConnDevID:41328 RCallKeyDay:151314 RCallKeyCID:207376 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420831 ICMEntUniqID:icm.151314.207376 RCallKeySeq#:1) 18:38:16:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420831]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420831 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41328 AlrtgDevID: CallngDevID:41328 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420831 Trnk#:0 TrnkGrp#:0) 18:38:16:036 CTIOS1-ctios Trace: [call.5000.2131420831] Found CallConnection(41328.0) for device 41328. 18:38:16:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420831.41328]:eCallDataUpdateEvent,Msk(bf0002) 18:38:16:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420831.41328]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:16:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420831]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420831 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41328 AlrtgDevID:51044 CallngDevID:41328 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420831 Trnk#:0 TrnkGrp#:0) 18:38:16:036 CTIOS1-ctios Trace: [call.5000.2131420831] Found CallConnection(41328.0) for device 41328. 18:38:16:036 CTIOS1-ctios Trace: [call.5000.2131420831]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:16:036 CTIOS1-ctios Trace: [call.5000.2131420831] CallConnection(41328.0) found DeviceID(51044) AgentID(05230). 18:38:16:036 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:16:036 CTIOS1-ctios Trace: Added CallConnection(41328.0). 18:38:16:036 CTIOS1-ctios Trace: [call.5000.2131420831]::CreateCallConnection(): CallConnection(41328.0) created successfully. 18:38:16:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420831.51044]:eCallBeginEvent 18:38:16:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420831.41328]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:16:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420831.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:16:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420831]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420831 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420831 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41328 NewConnDevID:41328 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420831 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105095))) 18:38:16:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420831.41328]:eCallDataUpdateEvent,Msk(bf0002) 18:38:16:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420831.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:16:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420831]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420831 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41328 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420831 Trnk#:0 TrnkGrp#:0) 18:38:16:043 CTIOS1-ctios Trace: [call.5000.2131420831] Found CallConnection(41328.0). 18:38:16:043 CTIOS1-ctios Trace: [call.5000.2131420831] Found CallConnection(41328.0). 18:38:16:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420831.41328]:eCallEstablishedEvent,Msk(bf01a6) 18:38:16:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420831.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:16:050 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:16:051 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:16:051 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:16:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420831]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420831 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420831) 18:38:16:051 CTIOS1-ctios Trace: [call.5000.2131420831] Found CallConnection(51044.0). 18:38:16:051 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:16:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420831.41328]: eCallHeldEvent,Msk(bf0126) 18:38:16:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420831.51044]: eCallHeldEvent,Msk(bf000a) 18:38:16:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420832]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420832 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41329 ConnDevID:41329 MsgID:eCallBeginEvent DvrKey:call.5000.2131420832) 18:38:16:052 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420832 18:38:16:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420832]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420832 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41329 CallngDevID:41329 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420832) 18:38:16:052 CTIOS1-ctios Trace: [call.5000.2131420832] CallConnection(41329.0) found DeviceID(41329) AgentID(). 18:38:16:052 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:16:052 CTIOS1-ctios Trace: Added CallConnection(41329.0). 18:38:16:052 CTIOS1-ctios Trace: [call.5000.2131420832]::CreateCallConnection(): CallConnection(41329.0) created successfully. 18:38:16:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420832]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420832 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420832 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41329 NewConnDevID:41329 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420832) 18:38:16:053 CTIOS1-ctios Trace: >>CG:[call.5000.2131420832]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420832 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41329 CallngDevID:41329 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420832) 18:38:16:053 CTIOS1-ctios Trace: [call.5000.2131420832] Found CallConnection(41329.0) for device 41329. 18:38:16:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420832.41329]:eCallBeginEvent,Msk(bf0002) 18:38:16:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420832.41329]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:16:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420832.41329]:eCallDataUpdateEvent,Msk(bf0002) 18:38:16:053 CTIOS1-ctios Trace: >>CG:[call.5000.2131420832]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420832 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420832 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41329 NewConnDevID:41329 RCallKeyDay:151314 RCallKeyCID:207377 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420832 ICMEntUniqID:icm.151314.207377 RCallKeySeq#:1) 18:38:16:053 CTIOS1-ctios Trace: >>CG:[call.5000.2131420832]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420832 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41329 AlrtgDevID: CallngDevID:41329 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420832 Trnk#:0 TrnkGrp#:0) 18:38:16:053 CTIOS1-ctios Trace: [call.5000.2131420832] Found CallConnection(41329.0) for device 41329. 18:38:16:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420832.41329]:eCallOriginatedEvent,Msk(bf0002) 18:38:16:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420832.41329]:eCallDataUpdateEvent,Msk(bf0002) 18:38:16:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420832.41329]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:16:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420832]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420832 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41329 AlrtgDevID:51023 CallngDevID:41329 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420832 Trnk#:0 TrnkGrp#:0) 18:38:16:060 CTIOS1-ctios Trace: [call.5000.2131420832] Found CallConnection(41329.0) for device 41329. 18:38:16:060 CTIOS1-ctios Trace: [call.5000.2131420832]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:16:060 CTIOS1-ctios Trace: [call.5000.2131420832] CallConnection(41329.0) found DeviceID(51023) AgentID(33632). 18:38:16:060 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:16:060 CTIOS1-ctios Trace: Added CallConnection(41329.0). 18:38:16:060 CTIOS1-ctios Trace: [call.5000.2131420832]::CreateCallConnection(): CallConnection(41329.0) created successfully. 18:38:16:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420832.51023]:eCallBeginEvent 18:38:16:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420832.41329]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:16:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420832.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:16:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420832]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420832 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420832 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41329 NewConnDevID:41329 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420832 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105095))) 18:38:16:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420832.41329]:eCallDataUpdateEvent,Msk(bf0002) 18:38:16:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420832.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:16:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420832]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420832 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41329 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420832 Trnk#:0 TrnkGrp#:0) 18:38:16:061 CTIOS1-ctios Trace: [call.5000.2131420832] Found CallConnection(41329.0). 18:38:16:061 CTIOS1-ctios Trace: [call.5000.2131420832] Found CallConnection(41329.0). 18:38:16:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420832.41329]:eCallEstablishedEvent,Msk(bf01a6) 18:38:16:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420832.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:16:064 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:16:064 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:16:065 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:16:065 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:16:065 CTIOS1-ctios Trace: >>CG:[call.5000.2131420832]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420832 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420832) 18:38:16:065 CTIOS1-ctios Trace: [call.5000.2131420832] Found CallConnection(51023.0). 18:38:16:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420832.41329]: eCallHeldEvent,Msk(bf0126) 18:38:16:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420832.51023]: eCallHeldEvent,Msk(bf000a) 18:38:16:065 CTIOS1-ctios Trace: >>CG:[agent.5000.48794]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11120 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42077 AGID:48794 AGInstr:42077 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48794 AGAvailStatus:1) 18:38:16:066 CTIOS1-ctios Trace: <-SND[GCC-PC-5848-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48794]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:16:066 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48794]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:16:066 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48794]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:066 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48794]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:066 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48794]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:066 CTIOS1-ctios Trace: >>CG:[agent.5000.48794]:eSetAgentStateConf(UniqObjID:agent.5000.48794 MsgID:eSetAgentStateConf TgtCILClntID:GCC-PC-5848-dotNET_Sess(31914638)_EvtThd(4)) 18:38:16:066 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48794]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:066 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48794]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:066 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48794]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:067 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48794]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:067 CTIOS1-ctios Trace: <-SND[GCC-PC-5848-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48794]:eSetAgentStateConf 18:38:16:101 CTIOS1-ctios Trace: >>CG:[call.5000.2131420831]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420831 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420831 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41328 NewConnDevID:41328 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420831 ecc:(...)) 18:38:16:101 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420831.41328]:eCallDataUpdateEvent,Msk(bf0126) 18:38:16:101 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420831.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:16:120 CTIOS1-ctios Trace: >>CG:[call.5000.2131420832]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420832 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420832 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41329 NewConnDevID:41329 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420832 ecc:(...)) 18:38:16:120 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420832.41329]:eCallDataUpdateEvent,Msk(bf0126) 18:38:16:120 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420832.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:16:173 CTIOS1-ctios Trace: [call.5000.46855895] Found CallConnection(42589.0) for device 42589. 18:38:16:222 CTIOS1-ctios Trace: [call.5000.46855895] Found CallConnection(42589.0) for device 42589. 18:38:16:293 CTIOS1-ctios Trace: [call.5000.154709992] Found CallConnection(21193.0) for device 21193. 18:38:16:325 CTIOS1-ctios Trace: [call.5000.154709992] Found CallConnection(21193.0) for device 21193. 18:38:16:363 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:1) 18:38:16:363 CTIOS1-ctios Trace: >>CG:[call.5000.46855900]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855900 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42214 ConnDevID:42214 MsgID:eCallBeginEvent DvrKey:call.5000.46855900 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105095))) 18:38:16:363 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855900 18:38:16:363 CTIOS1-ctios Trace: >>CG:[call.5000.46855900]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855900 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42214 CallngDevID:42214 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855900) 18:38:16:363 CTIOS1-ctios Trace: [call.5000.46855900] CallConnection(42214.0) found DeviceID(42214) AgentID(42656). 18:38:16:363 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:16:364 CTIOS1-ctios Trace: Added CallConnection(42214.0). 18:38:16:364 CTIOS1-ctios Trace: [call.5000.46855900]::CreateCallConnection(): CallConnection(42214.0) created successfully. 18:38:16:364 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:0) 18:38:16:364 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eTalking),Msk(0) 18:38:16:364 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:16:364 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:16:364 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:16:364 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:16:364 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:16:364 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:16:364 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:16:364 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855900.42214]:eCallBeginEvent,Msk(bf0002) 18:38:16:364 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855900.42214]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:16:364 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eTalking),Msk(0) 18:38:16:364 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:16:364 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:16:364 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:16:364 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:16:364 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:16:364 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:16:364 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:16:369 CTIOS1-ctios Trace: ->RCV[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4) a=42380][agent.5000.42380]:eSetAgentStateRequest(eAvailable) 18:38:16:383 CTIOS1-ctios Trace: >>CG:[call.5000.46855171]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855171 ConnDevIDTyp:0 ConnDevID:42104 MsgID:eCallEndEvent DvrKey:call.5000.46855171) 18:38:16:383 CTIOS1-ctios Trace: Removed CallConnection(03349817834.1). 18:38:16:383 CTIOS1-ctios Trace: Removed CallConnection(42104.0). 18:38:16:383 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855171 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:16:383 CTIOS1-ctios Trace: >>CG:[agent.5000.3777]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5980 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42104 AGID:3777 AGInstr:42104 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3777 AGAvailStatus:1) 18:38:16:384 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855171.03349817834]:eCallEndEvent 18:38:16:384 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855171.42104]:eCallEndEvent 18:38:16:384 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:16:384 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:384 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:384 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3777]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:384 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3777]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:384 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:384 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:384 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3777]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:403 CTIOS1-ctios Trace: ->RCV[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3) a=12236][call.5000.2131420823.51073]:eClearConnectionRequest 18:38:16:429 CTIOS1-ctios Trace: >>CG:[agent.5000.42380]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8886 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42112 AGID:42380 AGInstr:42112 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42380 AGAvailStatus:1) 18:38:16:429 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:16:429 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:16:430 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:430 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:430 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:430 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:430 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:430 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:430 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:430 CTIOS1-ctios Trace: >>CG:[agent.5000.42380]:eSetAgentStateConf(UniqObjID:agent.5000.42380 MsgID:eSetAgentStateConf TgtCILClntID:FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)) 18:38:16:430 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:eSetAgentStateConf 18:38:16:464 CTIOS1-ctios Trace: >>CG:[call.5000.2131420823]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420823 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51073 RelDevID:51073 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420823) 18:38:16:464 CTIOS1-ctios Trace: >>CG:[call.5000.2131420823]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420823 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41255 RelDevID:41255 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420823) 18:38:16:464 CTIOS1-ctios Trace: >>CG:[call.5000.2131420823]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420823 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41255 MsgID:eCallClearedEvent DvrKey:call.5000.2131420823) 18:38:16:464 CTIOS1-ctios Trace: >>CG:[call.5000.2131420823]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420823 ConnDevIDTyp:0 ConnDevID:41255 MsgID:eCallEndEvent DvrKey:call.5000.2131420823) 18:38:16:464 CTIOS1-ctios Trace: Removed CallConnection(41255.0). 18:38:16:464 CTIOS1-ctios Trace: Removed CallConnection(51073.0). 18:38:16:464 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420823 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:16:464 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:1) 18:38:16:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420823.41255]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:16:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420823.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:16:465 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420823.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:16:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420823.41255]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:16:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420823.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:16:465 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420823.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:16:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420823.41255]:eCallClearedEvent,Msk(3f0000) 18:38:16:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420823.51073]:eCallClearedEvent,Msk(3f0000) 18:38:16:465 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420823.51073]:eCallClearedEvent,Msk(3f0000) 18:38:16:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420823.41255]:eCallEndEvent 18:38:16:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420823.51073]:eCallEndEvent 18:38:16:465 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420823.51073]:eCallEndEvent 18:38:16:465 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:16:465 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:16:465 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:465 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:466 CTIOS1-ctios Trace: >>CG:[call.5000.2131420823.51073]:eClearConnectionConf(UniqObjID:call.5000.2131420823.51073 MsgID:eClearConnectionConf TgtCILClntID:FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)) 18:38:16:467 CTIOS1-ctios Trace: >>CG:[call.5000.2131420831]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420831 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420831) 18:38:16:467 CTIOS1-ctios Trace: >>CG:[call.5000.2131420831]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420831 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41328 RelDevID:41328 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420831) 18:38:16:467 CTIOS1-ctios Trace: >>CG:[call.5000.2131420831]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420831 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41328 MsgID:eCallClearedEvent DvrKey:call.5000.2131420831) 18:38:16:468 CTIOS1-ctios Trace: >>CG:[call.5000.2131420831]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420831 ConnDevIDTyp:0 ConnDevID:41328 MsgID:eCallEndEvent DvrKey:call.5000.2131420831) 18:38:16:468 CTIOS1-ctios Trace: Removed CallConnection(41328.0). 18:38:16:468 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:16:468 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420831 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:16:468 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:16:468 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420831.41328]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:16:468 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420831.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:16:468 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420831.41328]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:16:468 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420831.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:16:468 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420831.41328]:eCallClearedEvent,Msk(3f0000) 18:38:16:469 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420831.51044]:eCallClearedEvent,Msk(3f0000) 18:38:16:469 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420831.41328]:eCallEndEvent 18:38:16:469 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420831.51044]:eCallEndEvent 18:38:16:469 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:16:469 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:469 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:486 CTIOS1-ctios Trace: >>CG:[call.5000.2131420832]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420832 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420832) 18:38:16:486 CTIOS1-ctios Trace: >>CG:[call.5000.2131420832]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420832 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41329 RelDevID:41329 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420832) 18:38:16:486 CTIOS1-ctios Trace: >>CG:[call.5000.2131420832]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420832 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41329 MsgID:eCallClearedEvent DvrKey:call.5000.2131420832) 18:38:16:486 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420832.41329]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:16:486 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420832.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:16:486 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420832.41329]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:16:486 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420832.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:16:487 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420832.41329]:eCallClearedEvent,Msk(3f0000) 18:38:16:487 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420832.51023]:eCallClearedEvent,Msk(3f0000) 18:38:16:487 CTIOS1-ctios Trace: >>CG:[call.5000.2131420832]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420832 ConnDevIDTyp:0 ConnDevID:41329 MsgID:eCallEndEvent DvrKey:call.5000.2131420832) 18:38:16:487 CTIOS1-ctios Trace: Removed CallConnection(41329.0). 18:38:16:487 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:16:487 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420832 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:16:487 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:16:487 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420832.41329]:eCallEndEvent 18:38:16:487 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420832.51023]:eCallEndEvent 18:38:16:487 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:16:487 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:487 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:488 CTIOS1-ctios Trace: >>CG:[call.5000.46855900]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855900 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42214 RelDevID:42214 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855900) 18:38:16:488 CTIOS1-ctios Trace: >>CG:[call.5000.46855900]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855900 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42214 MsgID:eCallClearedEvent DvrKey:call.5000.46855900) 18:38:16:488 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855900.42214]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:16:488 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855900.42214]:eCallClearedEvent,Msk(3f0000) 18:38:16:491 CTIOS1-ctios Trace: >>CG:[call.5000.46855900]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855900 ConnDevIDTyp:0 ConnDevID:42214 MsgID:eCallEndEvent DvrKey:call.5000.46855900) 18:38:16:491 CTIOS1-ctios Trace: Removed CallConnection(42214.0). 18:38:16:491 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855900 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:16:491 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855900.42214]:eCallEndEvent 18:38:16:491 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:1) 18:38:16:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:16:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:492 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:492 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:492 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:498 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eQueryAgentStatisticsConf(IID:32372012 PrphID:5000 AGExt:51073 AGID:12236 AGInstr:51073 UniqObjID:agent.5000.12236 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1601 LogdOnTimeTdy:9101 NotRdyTimeTdy:4649 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1601 LogdOnTimeSess:9101 NotRdyTimeSess:4649 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:15 AutoOutCallsTlkTimeSess:1314 AutoOutCallsTimeSess:1979 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:15 AutoOutCallsTlkTimeTdy:1314 AutoOutCallsTimeTdy:1979 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:16:498 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eOnNewAgentStatisticsEvent 18:38:16:500 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32372013 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5113 LogdOnTimeTdy:9430 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:288 LogdOnTimeSess:684 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:16:504 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154709992.21193]:eSetCallDataRequest 18:38:16:517 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32372014 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5946 LogdOnTimeTdy:9335 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5946 LogdOnTimeSess:9335 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:16:547 CTIOS1-ctios Trace: [call.5000.46855896] Found CallConnection(42137.0) for device 42137. 18:38:16:559 CTIOS1-ctios Trace: [call.5000.46855896] Found CallConnection(42137.0) for device 42137. 18:38:16:564 CTIOS1-ctios Trace: >>CG:[call.5000.154709992.21193]:eSetCallDataConf(UniqObjID:call.5000.154709992.21193 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:16:650 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eNotReady) 18:38:16:659 CTIOS1-ctios Trace: >>CG:[call.5000.46855896]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855896 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855896 NewConnDevIDTyp:1 NumNamVars:9 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:02132594605 NewConnDevID:02132594605 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855896 ecc:(...)) 18:38:16:659 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855896.02132594605]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:16:659 CTIOS1-ctios Trace: <-SND[GL5-126-52F0-20252-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855896.42137]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:16:659 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855896.42137]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:16:735 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:1) 18:38:16:736 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:16:736 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:16:795 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:16:796 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:16:796 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:16:802 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:0) 18:38:16:802 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:16:802 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:16:802 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:16:803 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:38:16:803 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:0) 18:38:16:803 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:38:16:803 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:16:803 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:16:804 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:16:804 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:16:804 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:16:804 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:16:804 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:16:804 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:16:878 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eNotReady) 18:38:16:938 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eAvailable) 18:38:16:999 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:1) 18:38:16:999 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:16:999 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:16:999 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:000 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:38:17:000 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:38:17:029 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:0) 18:38:17:029 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:17:029 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:17:029 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:030 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:030 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:030 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:030 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:030 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:030 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:030 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:38:17:030 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:38:17:032 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:17:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:17:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:056 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:1) 18:38:17:057 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:17:057 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:057 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:057 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:057 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:057 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:057 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:057 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:065 CTIOS1-ctios Trace: [call.5000.154709974] Found CallConnection(21008.0) for device 21008. 18:38:17:065 CTIOS1-ctios Trace: [call.5000.154709974] Found CallConnection(21008.0) for device 21008. 18:38:17:074 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:38:17:074 CTIOS1-ctios Trace: >>CG:[call.5000.46855903]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855903 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42037 ConnDevID:42037 MsgID:eCallBeginEvent DvrKey:call.5000.46855903 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105096))) 18:38:17:074 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855903 18:38:17:074 CTIOS1-ctios Trace: >>CG:[call.5000.46855903]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855903 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42037 CallngDevID:42037 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855903) 18:38:17:074 CTIOS1-ctios Trace: [call.5000.46855903] CallConnection(42037.0) found DeviceID(42037) AgentID(48558). 18:38:17:074 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:17:074 CTIOS1-ctios Trace: Added CallConnection(42037.0). 18:38:17:074 CTIOS1-ctios Trace: [call.5000.46855903]::CreateCallConnection(): CallConnection(42037.0) created successfully. 18:38:17:074 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:0) 18:38:17:075 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:38:17:075 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:075 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:075 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:075 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:075 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:075 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:075 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855903.42037]:eCallBeginEvent,Msk(bf0002) 18:38:17:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855903.42037]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:17:075 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:38:17:075 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:075 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:076 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:076 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:076 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:076 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:076 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:094 CTIOS1-ctios Trace: >>CG:[call.5000.2131420833]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420833 CallTyp:12 ConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:3006847434 DNIS:81113 CallrEntrDig:81113 ConnDevID:21008 RCallKeyDay:151314 RCallKeyCID:207008 MsgID:eCallBeginEvent DvrKey:call.5000.2131420833 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105081)) ICMEntUniqID:icm.151314.207008 RCallKeySeq#:3) 18:38:17:094 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420833 18:38:17:094 CTIOS1-ctios Trace: >>CG:[call.5000.154709974]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154709974 NumParties:1 SecDevIDTyp:0 SecCID:2131420833 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:3006847434 SecDevID:21008 TfrgDevID:21008 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.154709974ConnectedParty[1]:(ConnPtyCID:154709974 ConnPtyDevIDTyp:1 ConnPtyDevID:3006847434)) 18:38:17:094 CTIOS1-ctios Trace: [call.5000.154709974] Found CallConnection(21008.0). 18:38:17:094 CTIOS1-ctios Trace: >>CG:[call.5000.2131420833]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154709974 NumParties:1 SecDevIDTyp:0 SecCID:2131420833 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:3006847434 SecDevID:21008 TfrgDevID:21008 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420833ConnectedParty[1]:(ConnPtyCID:154709974 ConnPtyDevIDTyp:1 ConnPtyDevID:3006847434)) 18:38:17:094 CTIOS1-ctios Trace: [call.5000.2131420833]::FindTransferCommonDeviceID Calls [call.5000.154709974] and [call.5000.2131420833] do not appear to have a common Device. Tranferring Device [21008] is set as common device 18:38:17:094 CTIOS1-ctios Trace: [call.5000.154709974] Found CallConnection(21008.0). 18:38:17:094 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709974.21008]:eCallTransferredEvent,Msk(bf01a6) 18:38:17:094 CTIOS1-ctios Trace: [call.5000.154709974] Found CallConnection(21008.0). 18:38:17:094 CTIOS1-ctios Trace: Removed CallConnection(21008.0). 18:38:17:095 CTIOS1-ctios Trace: Added CallConnection(3006847434.1). 18:38:17:095 CTIOS1-ctios Trace: [call.5000.2131420833] Moved CallConnection[3006847434.1] from [call.5000.154709974] to [call.5000.2131420833]. 18:38:17:095 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709974.21008]:eCallTransferredEvent,Msk(bf01a6) 18:38:17:095 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709974.21008]:eCallEndEvent 18:38:17:095 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709974.3006847434]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:17:095 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420833.3006847434]:eCallTransferredEvent,Msk(bf01a6) 18:38:17:095 CTIOS1-ctios Trace: >>CG:[call.5000.2131420833]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420833 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420833 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21008 NewConnDevID:3006847434 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420833) 18:38:17:095 CTIOS1-ctios Trace: >>CG:[call.5000.2131420833]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420833 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3006847434 RelDevID:3006847434 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420833) 18:38:17:095 CTIOS1-ctios Trace: >>CG:[call.5000.2131420833]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420833 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21008 MsgID:eCallClearedEvent DvrKey:call.5000.2131420833) 18:38:17:095 CTIOS1-ctios Trace: >>CG:[call.5000.2131420833]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420833 ConnDevIDTyp:1 ConnDevID:3006847434 MsgID:eCallEndEvent DvrKey:call.5000.2131420833) 18:38:17:095 CTIOS1-ctios Trace: >>CG:[agent.5000.36326]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10483 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21008 AGID:36326 AGInstr:21008 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36326 AGAvailStatus:0) 18:38:17:095 CTIOS1-ctios Trace: >>CG:[call.5000.154709974]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709974 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.154709974) 18:38:17:095 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420833.3006847434]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:17:095 CTIOS1-ctios Trace: Removed CallConnection(3006847434.1). 18:38:17:095 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420833 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:17:095 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420833.3006847434]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:17:095 CTIOS1-ctios Trace: [agent.5000.36326]: Current Wrapup Mode = 3 18:38:17:095 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420833.3006847434]:eCallClearedEvent,Msk(3f0000) 18:38:17:096 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420833.3006847434]:eCallEndEvent 18:38:17:096 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36326]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:38:17:096 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36326]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:17:130 CTIOS1-ctios Trace: >>CG:[agent.5000.36326]:eQueryAgentStatisticsConf(IID:32372019 PrphID:5000 AGExt:21008 AGID:36326 AGInstr:21008 UniqObjID:agent.5000.36326 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:480 LogdOnTimeTdy:5755 NotRdyTimeTdy:1368 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:63 HdlCallsTlkTimeTdy:5782 HdlCallsTimeTdy:6078 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:157 LogdOnTimeSess:2879 NotRdyTimeSess:1014 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:16 HdlCallsTlkTimeSess:1574 HdlCallsTimeSess:1668 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:6 IntCallsTimeSess:3 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:13 IntCallsTimeTdy:5 HdlCallsAftCallTimeSess:94 HdlCallsAftCallTimeTdy:296 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:38:17:146 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eNotReady) 18:38:17:158 CTIOS1-ctios Trace: ->RCV[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4) a=3693][agent.5000.3693]:eSetAgentStateRequest(eNotReady) 18:38:17:292 CTIOS1-ctios Trace: ->RCV[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4) a=48400][agent.5000.48400]:eSetAgentStateRequest(eNotReady) 18:38:17:298 CTIOS1-ctios Trace: >>CG:[call.5000.46855903]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855903 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42037 RelDevID:42037 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855903) 18:38:17:298 CTIOS1-ctios Trace: >>CG:[call.5000.46855903]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855903 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42037 MsgID:eCallClearedEvent DvrKey:call.5000.46855903) 18:38:17:298 CTIOS1-ctios Trace: >>CG:[call.5000.46855903]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855903 ConnDevIDTyp:0 ConnDevID:42037 MsgID:eCallEndEvent DvrKey:call.5000.46855903) 18:38:17:298 CTIOS1-ctios Trace: Removed CallConnection(42037.0). 18:38:17:298 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855903 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:17:298 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:38:17:298 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855903.42037]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:17:298 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855903.42037]:eCallClearedEvent,Msk(3f0000) 18:38:17:299 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855903.42037]:eCallEndEvent 18:38:17:299 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:17:299 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:299 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:299 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:299 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:299 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:299 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:299 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:300 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:0) 18:38:17:300 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:17:301 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:17:301 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:301 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:301 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:301 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:301 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:301 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:301 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:301 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:38:17:301 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:38:17:307 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5864 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42163 AGID:3693 AGInstr:42163 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3693 AGAvailStatus:0) 18:38:17:307 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:17:307 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:17:307 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:307 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:307 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:307 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:307 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:308 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:308 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:308 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eSetAgentStateConf(UniqObjID:agent.5000.3693 MsgID:eSetAgentStateConf TgtCILClntID:GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)) 18:38:17:308 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eSetAgentStateConf 18:38:17:318 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eAvailable) 18:38:17:358 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:38:17:358 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:38:17:358 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:358 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:358 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:358 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:358 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:359 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:359 CTIOS1-ctios Trace: >>CG:[call.5000.46855904]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855904 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46855904 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105096))) 18:38:17:359 CTIOS1-ctios Trace: >>CG:[call.5000.46855904]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855904 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855904) 18:38:17:359 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855904 18:38:17:359 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:38:17:359 CTIOS1-ctios Trace: [call.5000.46855904] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:38:17:359 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:17:359 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:38:17:359 CTIOS1-ctios Trace: [call.5000.46855904]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:38:17:359 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:359 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855904.42062]:eCallBeginEvent,Msk(bf0002) 18:38:17:359 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855904.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:17:359 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:38:17:359 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:359 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:359 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:359 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:359 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:360 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:360 CTIOS1-ctios Trace: >>CG:[call.5000.154709965]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709965 CallTyp:9 ConnDevIDTyp:0 NewConnCID:154709965 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21041 NewConnDevID:21041 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709965) 18:38:17:360 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:17:360 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709965.21041]:eCallDataUpdateEvent,Msk(bf0002) 18:38:17:360 CTIOS1-ctios Trace: >>CG:[call.5000.154709965]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:154709965 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:9902136999390 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.154709965 Trnk#:0 TrnkGrp#:0) 18:38:17:360 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709965.21041]:eCallDataUpdateEvent,Msk(bf0002) 18:38:17:360 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709965.21041]:eCallReachedNetworkEvent,Msk(bf0002) 18:38:17:378 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:1) 18:38:17:378 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:17:378 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:17:378 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:38:17:378 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:379 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:379 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:379 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:379 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:379 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:379 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:379 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:38:17:428 CTIOS1-ctios Trace: >>CG:[call.5000.46855213]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855213 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855213 NewConnDevIDTyp:0 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81112 ConnDevID:03134057371 CallWrpupData:1236_0800_New Complaint/Service Request NewConnDevID:42120 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855213 ecc:(...)) 18:38:17:428 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855213.03134057371]:eCallDataUpdateEvent 18:38:17:428 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855213.42120]:eCallDataUpdateEvent 18:38:17:447 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10418 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42194 AGID:48400 AGInstr:42194 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48400 AGAvailStatus:0) 18:38:17:448 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:17:448 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:17:448 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:448 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:448 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:448 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:448 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:448 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:448 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:17:449 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eSetAgentStateConf(UniqObjID:agent.5000.48400 MsgID:eSetAgentStateConf TgtCILClntID:GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)) 18:38:17:449 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eSetAgentStateConf 18:38:17:502 CTIOS1-ctios Trace: >>CG:[call.5000.46855904]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855904 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855904) 18:38:17:503 CTIOS1-ctios Trace: >>CG:[call.5000.46855904]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855904 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46855904) 18:38:17:503 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855904.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:17:503 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855904.42062]:eCallClearedEvent,Msk(3f0000) 18:38:17:504 CTIOS1-ctios Trace: >>CG:[call.5000.46855904]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855904 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46855904) 18:38:17:504 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:38:17:504 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855904 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:17:504 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:38:17:504 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855904.42062]:eCallEndEvent 18:38:17:504 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:17:504 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:504 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:504 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:504 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:505 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:505 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:505 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:534 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32372024 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4310 LogdOnTimeTdy:16814 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2775 LogdOnTimeSess:4681 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:319 IntCallsTimeSess:109 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:329 IntCallsTimeTdy:111 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:38:17:580 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eAvailable) 18:38:17:599 CTIOS1-ctios Trace: >>CG:[call.5000.46855615]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855615 ConnDevIDTyp:1 ConnDevID:9703332016849 MsgID:eCallEndEvent DvrKey:call.5000.46855615) 18:38:17:599 CTIOS1-ctios Trace: Removed CallConnection(9703332016849.1). 18:38:17:599 CTIOS1-ctios Trace: Removed CallConnection(21136.0). 18:38:17:599 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855615 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:17:599 CTIOS1-ctios Trace: >>CG:[agent.5000.6039]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5342 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21136 AGID:6039 AGInstr:21136 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6039 AGAvailStatus:1) 18:38:17:599 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855615.9703332016849]:eCallEndEvent 18:38:17:600 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855615.21136]:eCallEndEvent 18:38:17:600 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855615.21136]:eCallEndEvent 18:38:17:600 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6039]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:17:600 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6039]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:17:600 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6039]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:630 CTIOS1-ctios Trace: >>CG:[agent.5000.6039]:eQueryAgentStatisticsConf(IID:32372026 PrphID:5000 AGExt:21136 AGID:6039 AGInstr:21136 UniqObjID:agent.5000.6039 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:484 LogdOnTimeTdy:17561 NotRdyTimeTdy:4687 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:80 LogdOnTimeSess:7944 NotRdyTimeSess:1450 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:4 IntCallsTimeSess:4 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:5 IntCallsTimeTdy:5 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:51 AutoOutCallsTlkTimeSess:3906 AutoOutCallsTimeSess:4808 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:103 AutoOutCallsTlkTimeTdy:7598 AutoOutCallsTimeTdy:9453 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeS 18:38:17:630 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6039]:eOnNewAgentStatisticsEvent 18:38:17:641 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:1) 18:38:17:641 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:17:641 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:17:641 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:641 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:641 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:641 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:641 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:642 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:642 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:38:17:642 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:642 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:38:17:673 CTIOS1-ctios Trace: ->RCV[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4) a=3693][agent.5000.3693]:eSetAgentStateRequest(eAvailable) 18:38:17:677 CTIOS1-ctios Trace: ->RCV[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4) a=48400][agent.5000.48400]:eSetAgentStateRequest(eAvailable) 18:38:17:734 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5864 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42163 AGID:3693 AGInstr:42163 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3693 AGAvailStatus:1) 18:38:17:734 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:17:734 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:17:734 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:734 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:735 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:735 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:735 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:735 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:735 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:735 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eSetAgentStateConf(UniqObjID:agent.5000.3693 MsgID:eSetAgentStateConf TgtCILClntID:GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)) 18:38:17:735 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eSetAgentStateConf 18:38:17:736 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10418 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42194 AGID:48400 AGInstr:42194 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48400 AGAvailStatus:1) 18:38:17:736 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:17:737 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:17:737 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:737 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:737 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:737 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:737 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:737 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:737 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:17:737 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eSetAgentStateConf(UniqObjID:agent.5000.48400 MsgID:eSetAgentStateConf TgtCILClntID:GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)) 18:38:17:737 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eSetAgentStateConf 18:38:17:861 CTIOS1-ctios Trace: [call.5000.46855582] Found CallConnection(51076.0) for device 51076. 18:38:17:862 CTIOS1-ctios Trace: [call.5000.46855582] Found CallConnection(51076.0) for device 51076. 18:38:17:862 CTIOS1-ctios Trace: >>CG:[call.5000.46855582]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855582 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51076 RelDevID:51076 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855582) 18:38:17:862 CTIOS1-ctios Trace: >>CG:[call.5000.46855582]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855582 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0514902566 RelDevID:0514902566 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855582) 18:38:17:862 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855582.0514902566]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:17:862 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855582.51076]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:17:862 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855582.0514902566]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:17:862 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855582.51076]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:17:862 CTIOS1-ctios Trace: >>CG:[call.5000.46855582]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855582 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0514902566 MsgID:eCallClearedEvent DvrKey:call.5000.46855582) 18:38:17:862 CTIOS1-ctios Trace: >>CG:[agent.5000.30436]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9544 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51076 AGID:30436 AGInstr:51076 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30436 AGAvailStatus:0) 18:38:17:863 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855582.0514902566]:eCallClearedEvent,Msk(3f0000) 18:38:17:863 CTIOS1-ctios Trace: [agent.5000.30436]: Current Wrapup Mode = 0 18:38:17:863 CTIOS1-ctios Trace: [call.5000.46855582.51076] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:17:863 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855582.51076]:eCallClearedEvent,Msk(3f0000) 18:38:17:863 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30436]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:17:863 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30436]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:17:863 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30436]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:17:888 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207386 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207386 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991147) 18:38:17:888 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51073 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207387 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207387 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991148) 18:38:17:888 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207388 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207388 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991149) 18:38:17:888 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][]:eAgentPrecallEvent 18:38:17:920 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:17:920 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:0) 18:38:17:920 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:17:920 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:17:920 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:17:920 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:17:921 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eReserved),Msk(0) 18:38:17:921 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eReserved),Msk(0) 18:38:17:921 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:17:921 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:17:921 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:17:921 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:17:921 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:17:996 CTIOS1-ctios Trace: >>CG:[call.5000.154709974]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709974 ConnDevIDTyp:1 ConnDevID:3006847434 MsgID:eCallEndEvent DvrKey:call.5000.154709974) 18:38:17:996 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709974 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:17:996 CTIOS1-ctios Trace: >>CG:[agent.5000.36326]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10483 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21008 AGID:36326 AGInstr:21008 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36326 AGAvailStatus:1) 18:38:17:996 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36326]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:17:996 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36326]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:18:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420834]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420834 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41359 ConnDevID:41359 MsgID:eCallBeginEvent DvrKey:call.5000.2131420834) 18:38:18:045 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420834 18:38:18:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420834]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420834 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41359 CallngDevID:41359 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420834) 18:38:18:045 CTIOS1-ctios Trace: [call.5000.2131420834] CallConnection(41359.0) found DeviceID(41359) AgentID(). 18:38:18:045 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:18:045 CTIOS1-ctios Trace: Added CallConnection(41359.0). 18:38:18:045 CTIOS1-ctios Trace: [call.5000.2131420834]::CreateCallConnection(): CallConnection(41359.0) created successfully. 18:38:18:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420834.41359]:eCallBeginEvent,Msk(bf0002) 18:38:18:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420834.41359]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:18:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420834]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420834 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420834 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41359 NewConnDevID:41359 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420834) 18:38:18:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420834]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420834 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41359 CallngDevID:41359 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420834) 18:38:18:047 CTIOS1-ctios Trace: [call.5000.2131420834] Found CallConnection(41359.0) for device 41359. 18:38:18:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420834]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420834 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420834 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41359 NewConnDevID:41359 RCallKeyDay:151314 RCallKeyCID:207386 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420834 ICMEntUniqID:icm.151314.207386 RCallKeySeq#:1) 18:38:18:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420834]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420834 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41359 AlrtgDevID: CallngDevID:41359 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420834 Trnk#:0 TrnkGrp#:0) 18:38:18:047 CTIOS1-ctios Trace: [call.5000.2131420834] Found CallConnection(41359.0) for device 41359. 18:38:18:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420834.41359]:eCallDataUpdateEvent,Msk(bf0002) 18:38:18:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420834.41359]:eCallOriginatedEvent,Msk(bf0002) 18:38:18:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420834.41359]:eCallDataUpdateEvent,Msk(bf0002) 18:38:18:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420834.41359]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:18:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420834]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420834 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41359 AlrtgDevID:51044 CallngDevID:41359 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420834 Trnk#:0 TrnkGrp#:0) 18:38:18:048 CTIOS1-ctios Trace: [call.5000.2131420834] Found CallConnection(41359.0) for device 41359. 18:38:18:048 CTIOS1-ctios Trace: [call.5000.2131420834]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:18:048 CTIOS1-ctios Trace: [call.5000.2131420834] CallConnection(41359.0) found DeviceID(51044) AgentID(05230). 18:38:18:048 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:18:048 CTIOS1-ctios Trace: Added CallConnection(41359.0). 18:38:18:048 CTIOS1-ctios Trace: [call.5000.2131420834]::CreateCallConnection(): CallConnection(41359.0) created successfully. 18:38:18:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420834.51044]:eCallBeginEvent 18:38:18:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420834.41359]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:18:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420834.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:18:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420834]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420834 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420834 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41359 NewConnDevID:41359 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420834 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105097))) 18:38:18:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420834]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420834 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41359 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420834 Trnk#:0 TrnkGrp#:0) 18:38:18:051 CTIOS1-ctios Trace: [call.5000.2131420834] Found CallConnection(41359.0). 18:38:18:051 CTIOS1-ctios Trace: [call.5000.2131420834] Found CallConnection(41359.0). 18:38:18:051 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:18:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420834]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420834 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420834) 18:38:18:051 CTIOS1-ctios Trace: [call.5000.2131420834] Found CallConnection(51044.0). 18:38:18:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420834.41359]:eCallDataUpdateEvent,Msk(bf0002) 18:38:18:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420834.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:18:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420834.41359]:eCallEstablishedEvent,Msk(bf01a6) 18:38:18:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420834.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:18:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:18:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:18:052 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:18:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420834.41359]: eCallHeldEvent,Msk(bf0126) 18:38:18:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420834.51044]: eCallHeldEvent,Msk(bf000a) 18:38:18:054 CTIOS1-ctios Trace: >>CG:[call.5000.2131420835]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420835 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41360 ConnDevID:41360 MsgID:eCallBeginEvent DvrKey:call.5000.2131420835) 18:38:18:055 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420835 18:38:18:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420835]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420835 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41360 CallngDevID:41360 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420835) 18:38:18:055 CTIOS1-ctios Trace: [call.5000.2131420835] CallConnection(41360.0) found DeviceID(41360) AgentID(). 18:38:18:055 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:18:055 CTIOS1-ctios Trace: Added CallConnection(41360.0). 18:38:18:055 CTIOS1-ctios Trace: [call.5000.2131420835]::CreateCallConnection(): CallConnection(41360.0) created successfully. 18:38:18:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420835]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420835 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420835 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51073 ConnDevID:41360 NewConnDevID:41360 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420835) 18:38:18:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420835]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420835 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41360 CallngDevID:41360 CalldDevID:51073 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420835) 18:38:18:055 CTIOS1-ctios Trace: [call.5000.2131420835] Found CallConnection(41360.0) for device 41360. 18:38:18:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420835]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420835 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420835 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51073 Dialed#:45381 ConnDevID:41360 NewConnDevID:41360 RCallKeyDay:151314 RCallKeyCID:207387 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420835 ICMEntUniqID:icm.151314.207387 RCallKeySeq#:1) 18:38:18:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420835]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420835 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41360 AlrtgDevID: CallngDevID:41360 CalldDevID:51073 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420835 Trnk#:0 TrnkGrp#:0) 18:38:18:055 CTIOS1-ctios Trace: [call.5000.2131420835] Found CallConnection(41360.0) for device 41360. 18:38:18:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420835]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420835 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41360 AlrtgDevID:51073 CallngDevID:41360 CalldDevID:51073 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420835 Trnk#:0 TrnkGrp#:0) 18:38:18:056 CTIOS1-ctios Trace: [call.5000.2131420835] Found CallConnection(41360.0) for device 41360. 18:38:18:056 CTIOS1-ctios Trace: [call.5000.2131420835]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51073. 18:38:18:056 CTIOS1-ctios Trace: [call.5000.2131420835] CallConnection(41360.0) found DeviceID(51073) AgentID(12236). 18:38:18:056 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:18:056 CTIOS1-ctios Trace: Added CallConnection(41360.0). 18:38:18:056 CTIOS1-ctios Trace: [call.5000.2131420835]::CreateCallConnection(): CallConnection(41360.0) created successfully. 18:38:18:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420835.41360]:eCallBeginEvent,Msk(bf0002) 18:38:18:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420835.41360]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:18:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420835.41360]:eCallDataUpdateEvent,Msk(bf0002) 18:38:18:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420835.41360]:eCallOriginatedEvent,Msk(bf0002) 18:38:18:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420835.41360]:eCallDataUpdateEvent,Msk(bf0002) 18:38:18:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420835.41360]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:18:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420835.51073]:eCallBeginEvent 18:38:18:057 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420835.51073]:eCallBeginEvent 18:38:18:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420835.41360]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:18:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420835.51073]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:18:058 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420835.51073]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:18:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420835]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420835 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420835 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41360 NewConnDevID:41360 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420835 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105097))) 18:38:18:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420835]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420835 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51073 CallngDevID:41360 CalldDevID:51073 LstRedirDevID:(null) AnsDevID:51073 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420835 Trnk#:0 TrnkGrp#:0) 18:38:18:058 CTIOS1-ctios Trace: [call.5000.2131420835] Found CallConnection(41360.0). 18:38:18:058 CTIOS1-ctios Trace: [call.5000.2131420835] Found CallConnection(41360.0). 18:38:18:058 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:0) 18:38:18:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420835]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420835 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51073 HldgDevID:51073 MsgID:eCallHeldEvent DvrKey:call.5000.2131420835) 18:38:18:059 CTIOS1-ctios Trace: [call.5000.2131420835] Found CallConnection(51073.0). 18:38:18:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420835.41360]:eCallDataUpdateEvent,Msk(bf0002) 18:38:18:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420835.51073]:eCallDataUpdateEvent,Msk(3f0001) 18:38:18:059 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420835.51073]:eCallDataUpdateEvent,Msk(3f0001) 18:38:18:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420835.41360]:eCallEstablishedEvent,Msk(bf01a6) 18:38:18:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420835.51073]:eCallEstablishedEvent,Msk(bf01a6) 18:38:18:059 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420835.51073]:eCallEstablishedEvent,Msk(bf01a6) 18:38:18:059 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eTalking),Msk(0) 18:38:18:059 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eTalking),Msk(0) 18:38:18:059 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:18:059 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:18:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420835.41360]: eCallHeldEvent,Msk(bf0126) 18:38:18:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420835.51073]: eCallHeldEvent,Msk(bf000a) 18:38:18:059 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420835.51073]: eCallHeldEvent,Msk(bf000a) 18:38:18:073 CTIOS1-ctios Trace: >>CG:[call.5000.2131420836]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420836 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41361 ConnDevID:41361 MsgID:eCallBeginEvent DvrKey:call.5000.2131420836) 18:38:18:074 CTIOS1-ctios Trace: >>CG:[call.5000.2131420836]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420836 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41361 CallngDevID:41361 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420836) 18:38:18:074 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420836 18:38:18:074 CTIOS1-ctios Trace: [call.5000.2131420836] CallConnection(41361.0) found DeviceID(41361) AgentID(). 18:38:18:074 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:18:074 CTIOS1-ctios Trace: Added CallConnection(41361.0). 18:38:18:074 CTIOS1-ctios Trace: [call.5000.2131420836]::CreateCallConnection(): CallConnection(41361.0) created successfully. 18:38:18:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420836.41361]:eCallBeginEvent,Msk(bf0002) 18:38:18:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420836.41361]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:18:074 CTIOS1-ctios Trace: >>CG:[call.5000.2131420836]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420836 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420836 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41361 NewConnDevID:41361 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420836) 18:38:18:074 CTIOS1-ctios Trace: >>CG:[call.5000.2131420836]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420836 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41361 CallngDevID:41361 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420836) 18:38:18:074 CTIOS1-ctios Trace: [call.5000.2131420836] Found CallConnection(41361.0) for device 41361. 18:38:18:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420836.41361]:eCallDataUpdateEvent,Msk(bf0002) 18:38:18:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420836.41361]:eCallOriginatedEvent,Msk(bf0002) 18:38:18:077 CTIOS1-ctios Trace: >>CG:[call.5000.2131420836]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420836 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420836 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41361 NewConnDevID:41361 RCallKeyDay:151314 RCallKeyCID:207388 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420836 ICMEntUniqID:icm.151314.207388 RCallKeySeq#:1) 18:38:18:077 CTIOS1-ctios Trace: >>CG:[call.5000.2131420836]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420836 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41361 AlrtgDevID: CallngDevID:41361 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420836 Trnk#:0 TrnkGrp#:0) 18:38:18:078 CTIOS1-ctios Trace: [call.5000.2131420836] Found CallConnection(41361.0) for device 41361. 18:38:18:078 CTIOS1-ctios Trace: >>CG:[call.5000.2131420836]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420836 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41361 AlrtgDevID:51023 CallngDevID:41361 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420836 Trnk#:0 TrnkGrp#:0) 18:38:18:078 CTIOS1-ctios Trace: [call.5000.2131420836] Found CallConnection(41361.0) for device 41361. 18:38:18:078 CTIOS1-ctios Trace: [call.5000.2131420836]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:18:078 CTIOS1-ctios Trace: [call.5000.2131420836] CallConnection(41361.0) found DeviceID(51023) AgentID(33632). 18:38:18:078 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:18:078 CTIOS1-ctios Trace: Added CallConnection(41361.0). 18:38:18:078 CTIOS1-ctios Trace: [call.5000.2131420836]::CreateCallConnection(): CallConnection(41361.0) created successfully. 18:38:18:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420836.41361]:eCallDataUpdateEvent,Msk(bf0002) 18:38:18:078 CTIOS1-ctios Trace: >>CG:[call.5000.2131420836]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420836 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420836 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41361 NewConnDevID:41361 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420836 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105097))) 18:38:18:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420836.41361]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:18:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420836.51023]:eCallBeginEvent 18:38:18:078 CTIOS1-ctios Trace: >>CG:[call.5000.2131420836]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420836 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41361 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420836 Trnk#:0 TrnkGrp#:0) 18:38:18:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420836.41361]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:18:078 CTIOS1-ctios Trace: [call.5000.2131420836] Found CallConnection(41361.0). 18:38:18:078 CTIOS1-ctios Trace: [call.5000.2131420836] Found CallConnection(41361.0). 18:38:18:079 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420836.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:18:079 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420836.41361]:eCallDataUpdateEvent,Msk(bf0002) 18:38:18:079 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420836.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:18:079 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420836.41361]:eCallEstablishedEvent,Msk(bf01a6) 18:38:18:079 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420836.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:18:084 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:18:085 CTIOS1-ctios Trace: >>CG:[call.5000.2131420836]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420836 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420836) 18:38:18:085 CTIOS1-ctios Trace: [call.5000.2131420836] Found CallConnection(51023.0). 18:38:18:085 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:18:085 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:18:085 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:18:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420836.41361]: eCallHeldEvent,Msk(bf0126) 18:38:18:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420836.51023]: eCallHeldEvent,Msk(bf000a) 18:38:18:121 CTIOS1-ctios Trace: >>CG:[call.5000.2131420834]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420834 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420834 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41359 NewConnDevID:41359 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420834 ecc:(...)) 18:38:18:122 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420834.41359]:eCallDataUpdateEvent,Msk(bf0126) 18:38:18:122 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420834.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:18:123 CTIOS1-ctios Trace: >>CG:[call.5000.2131420835]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420835 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420835 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41360 NewConnDevID:41360 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420835 ecc:(...)) 18:38:18:123 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420835.41360]:eCallDataUpdateEvent,Msk(bf0126) 18:38:18:123 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420835.51073]:eCallDataUpdateEvent,Msk(bf000a) 18:38:18:123 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420835.51073]:eCallDataUpdateEvent,Msk(bf000a) 18:38:18:140 CTIOS1-ctios Trace: >>CG:[call.5000.2131420836]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420836 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420836 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41361 NewConnDevID:41361 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420836 ecc:(...)) 18:38:18:140 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420836.41361]:eCallDataUpdateEvent,Msk(bf0126) 18:38:18:140 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420836.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:18:199 CTIOS1-ctios Trace: >>CG:[call.5000.46855597.51099]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.46855597.51099 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:GF-D8-1807-108-3896-3456) 18:38:18:199 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.46855597.51099]. 18:38:18:222 CTIOS1-ctios Trace: >>CG:[call.5000.46855905]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855905 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:910553831946 DNIS:51073 ConnDevID:910553831946 MsgID:eCallBeginEvent DvrKey:call.5000.46855905) 18:38:18:222 CTIOS1-ctios Trace: >>CG:[call.5000.46855905]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855905 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:910553831946 AlrtgDevID:(null) CallngDevID:910553831946 CalldDevID:51073 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855905 Trnk#:0 TrnkGrp#:0) 18:38:18:222 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855905 18:38:18:222 CTIOS1-ctios Trace: [call.5000.46855905]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 910553831946. 18:38:18:222 CTIOS1-ctios Trace: CallConnection(910553831946.1) created AgentObject (Device) for DeviceID(910553831946). 18:38:18:222 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:18:222 CTIOS1-ctios Trace: Added CallConnection(910553831946.1). 18:38:18:222 CTIOS1-ctios Trace: [call.5000.46855905]::CreateCallConnection(): CallConnection(910553831946.1) created successfully. 18:38:18:222 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855905.910553831946]:eCallBeginEvent 18:38:18:222 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855905.910553831946]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:18:223 CTIOS1-ctios Trace: >>CG:[call.5000.46855905]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855905 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:910553831946 AlrtgDevID:51073 CallngDevID:910553831946 CalldDevID:51073 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855905 Trnk#:0 TrnkGrp#:0) 18:38:18:223 CTIOS1-ctios Trace: [call.5000.46855905] Found CallConnection(910553831946.1) for device 910553831946. 18:38:18:223 CTIOS1-ctios Trace: [call.5000.46855905]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51073. 18:38:18:223 CTIOS1-ctios Trace: [call.5000.46855905] CallConnection(910553831946.1) found DeviceID(51073) AgentID(12236). 18:38:18:223 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:18:223 CTIOS1-ctios Trace: Added CallConnection(910553831946.1). 18:38:18:223 CTIOS1-ctios Trace: [call.5000.46855905]::CreateCallConnection(): CallConnection(910553831946.1) created successfully. 18:38:18:223 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855905.51073]:eCallBeginEvent 18:38:18:223 CTIOS1-ctios Trace: [call.5000.2131420835.51073] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:18:223 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855905.51073]:eCallBeginEvent 18:38:18:223 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855905.910553831946]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:18:223 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420835.51073]:eButtonEnablementMaskChange,Msk(3c0000) 18:38:18:223 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855905.51073]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:38:18:223 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855905.51073]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:38:18:284 CTIOS1-ctios Trace: >>CG:[call.5000.46855905]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855905 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855905 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5057 QryRuleID:5060 ANI:10553831946 ConnDevID:910553831946 NewConnDevID:910553831946 RCallKeyDay:151314 RCallKeyCID:202405 CustPh#:10553831946 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855905 ecc:(...) ICMEntUniqID:icm.151314.202405 RCallKeySeq#:1) 18:38:18:285 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855905.910553831946]:eCallDataUpdateEvent,Msk(bf0002) 18:38:18:285 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855905.51073]:eCallDataUpdateEvent,Msk(3c0001) 18:38:18:285 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855905.51073]:eCallDataUpdateEvent,Msk(3c0001) 18:38:18:292 CTIOS1-ctios Trace: >>CG:[call.5000.46855905]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855905 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855905 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5057 QryRuleID:5060 ConnDevID:910553831946 NewConnDevID:910553831946 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855905 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105097))) 18:38:18:292 CTIOS1-ctios Trace: >>CG:[call.5000.46855905]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855905 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51073 CallngDevID:910553831946 CalldDevID:51073 LstRedirDevID:(null) AnsDevID:51073 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855905 Trnk#:0 TrnkGrp#:0) 18:38:18:292 CTIOS1-ctios Trace: [call.5000.46855905] Found CallConnection(910553831946.1). 18:38:18:292 CTIOS1-ctios Trace: [call.5000.46855905] Found CallConnection(910553831946.1). 18:38:18:292 CTIOS1-ctios Trace: [call.5000.2131420835.51073] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1800 18:38:18:292 CTIOS1-ctios Trace: [call.5000.2131420835.51073] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1a40 18:38:18:292 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855905.910553831946]:eCallDataUpdateEvent,Msk(bf0002) 18:38:18:292 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855905.51073]:eCallDataUpdateEvent,Msk(3c0001) 18:38:18:292 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855905.51073]:eCallDataUpdateEvent,Msk(3c0001) 18:38:18:293 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855905.910553831946]:eCallEstablishedEvent,Msk(bf01a6) 18:38:18:293 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420835.51073]:eButtonEnablementMaskChange,Msk(3c1800) 18:38:18:293 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420835.51073]:eButtonEnablementMaskChange,Msk(3c1a40) 18:38:18:293 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855905.51073]:eCallEstablishedEvent,Msk(3c1a40) 18:38:18:293 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855905.51073]:eCallEstablishedEvent,Msk(3c1a40) 18:38:18:293 CTIOS1-ctios Trace: [call.5000.46855905] Found CallConnection(51073.0) for device 51073. 18:38:18:317 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:38:18:361 CTIOS1-ctios Trace: [call.5000.46855905] Found CallConnection(51073.0) for device 51073. 18:38:18:401 CTIOS1-ctios Trace: >>CG:[call.5000.2131420835]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420835 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51073 RelDevID:51073 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420835) 18:38:18:401 CTIOS1-ctios Trace: [call.5000.2131420835.51073] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:18:401 CTIOS1-ctios Trace: [call.5000.46855905.51073] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:38:18:402 CTIOS1-ctios Trace: >>CG:[call.5000.2131420835]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420835 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41360 RelDevID:41360 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420835) 18:38:18:402 CTIOS1-ctios Trace: >>CG:[call.5000.2131420835]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420835 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41360 MsgID:eCallClearedEvent DvrKey:call.5000.2131420835) 18:38:18:402 CTIOS1-ctios Trace: >>CG:[call.5000.2131420835]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420835 ConnDevIDTyp:0 ConnDevID:41360 MsgID:eCallEndEvent DvrKey:call.5000.2131420835) 18:38:18:402 CTIOS1-ctios Trace: [call.5000.2131420835.51073] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:18:402 CTIOS1-ctios Trace: [call.5000.46855905.51073] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:38:18:402 CTIOS1-ctios Trace: Removed CallConnection(41360.0). 18:38:18:402 CTIOS1-ctios Trace: Removed CallConnection(51073.0). 18:38:18:402 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420835 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:18:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420835.41360]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:18:402 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420835.51073]:eButtonEnablementMaskChange,Msk(3c0000) 18:38:18:402 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855905.51073]:eButtonEnablementMaskChange,Msk(bf01a6) 18:38:18:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420835.51073]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:18:402 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420835.51073]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:18:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420835.41360]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:18:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420835.51073]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:18:402 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420835.51073]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:18:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420835.41360]:eCallClearedEvent,Msk(3f0000) 18:38:18:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420835.51073]:eCallClearedEvent,Msk(3c0000) 18:38:18:402 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420835.51073]:eCallClearedEvent,Msk(3c0000) 18:38:18:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420835.41360]:eCallEndEvent 18:38:18:403 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420835.51073]:eButtonEnablementMaskChange,Msk(3c0000) 18:38:18:403 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855905.51073]:eButtonEnablementMaskChange,Msk(bf01a6) 18:38:18:403 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420835.51073]:eCallEndEvent 18:38:18:403 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420835.51073]:eCallEndEvent 18:38:18:425 CTIOS1-ctios Trace: >>CG:[call.5000.2131420834]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420834 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420834) 18:38:18:425 CTIOS1-ctios Trace: >>CG:[call.5000.2131420834]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420834 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41359 RelDevID:41359 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420834) 18:38:18:425 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420834.41359]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:18:425 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420834.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:18:425 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420834.41359]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:18:425 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420834.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:18:425 CTIOS1-ctios Trace: >>CG:[call.5000.2131420834]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420834 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41359 MsgID:eCallClearedEvent DvrKey:call.5000.2131420834) 18:38:18:425 CTIOS1-ctios Trace: >>CG:[call.5000.2131420834]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420834 ConnDevIDTyp:0 ConnDevID:41359 MsgID:eCallEndEvent DvrKey:call.5000.2131420834) 18:38:18:425 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:18:425 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420834.41359]:eCallClearedEvent,Msk(3f0000) 18:38:18:426 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420834.51044]:eCallClearedEvent,Msk(3f0000) 18:38:18:426 CTIOS1-ctios Trace: Removed CallConnection(41359.0). 18:38:18:426 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420834.41359]:eCallEndEvent 18:38:18:426 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:18:426 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420834 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:18:426 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420834.51044]:eCallEndEvent 18:38:18:426 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:18:426 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:18:426 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:18:434 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eQueryAgentStatisticsConf(IID:32372030 PrphID:5000 AGExt:51073 AGID:12236 AGInstr:51073 UniqObjID:agent.5000.12236 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1602 LogdOnTimeTdy:9103 NotRdyTimeTdy:4649 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1602 LogdOnTimeSess:9103 NotRdyTimeSess:4649 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:15 AutoOutCallsTlkTimeSess:1314 AutoOutCallsTimeSess:1979 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:15 AutoOutCallsTlkTimeTdy:1314 AutoOutCallsTimeTdy:1979 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:18:434 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eOnNewAgentStatisticsEvent 18:38:18:456 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32372031 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5114 LogdOnTimeTdy:9432 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:290 LogdOnTimeSess:686 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:18:467 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:38:18:468 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:18:468 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:18:468 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:18:468 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:18:468 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:18:468 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:18:468 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:18:468 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:18:468 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:18:468 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:18:468 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:18:479 CTIOS1-ctios Trace: >>CG:[call.5000.2131420836]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420836 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420836) 18:38:18:479 CTIOS1-ctios Trace: >>CG:[call.5000.2131420836]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420836 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41361 RelDevID:41361 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420836) 18:38:18:479 CTIOS1-ctios Trace: >>CG:[call.5000.2131420836]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420836 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41361 MsgID:eCallClearedEvent DvrKey:call.5000.2131420836) 18:38:18:479 CTIOS1-ctios Trace: >>CG:[call.5000.2131420836]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420836 ConnDevIDTyp:0 ConnDevID:41361 MsgID:eCallEndEvent DvrKey:call.5000.2131420836) 18:38:18:479 CTIOS1-ctios Trace: Removed CallConnection(41361.0). 18:38:18:479 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:18:479 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420836 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:18:480 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:18:480 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420836.41361]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:18:480 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420836.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:18:480 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420836.41361]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:18:480 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420836.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:18:480 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420836.41361]:eCallClearedEvent,Msk(3f0000) 18:38:18:480 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420836.51023]:eCallClearedEvent,Msk(3f0000) 18:38:18:480 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420836.41361]:eCallEndEvent 18:38:18:480 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420836.51023]:eCallEndEvent 18:38:18:480 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:18:480 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:18:480 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:18:511 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32372032 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5947 LogdOnTimeTdy:9337 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5947 LogdOnTimeSess:9337 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:18:547 CTIOS1-ctios Trace: >>CG:[call.5000.46855905]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855905 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855905 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5057 QryRuleID:5060 ConnDevID:910553831946 NewConnDevID:910553831946 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855905 ecc:(...)) 18:38:18:547 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855905.910553831946]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:18:547 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855905.51073]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:18:547 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855905.51073]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:18:567 CTIOS1-ctios Trace: [call.5000.46855684] Found CallConnection(51084.0) for device 51084. 18:38:18:567 CTIOS1-ctios Trace: [call.5000.46855684] Found CallConnection(51084.0) for device 51084. 18:38:18:569 CTIOS1-ctios Trace: >>CG:[call.5000.46855684]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855684 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51084 RelDevID:51084 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855684) 18:38:18:569 CTIOS1-ctios Trace: >>CG:[call.5000.46855684]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855684 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:0715618734 RelDevID:0715618734 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855684) 18:38:18:569 CTIOS1-ctios Trace: >>CG:[call.5000.46855684]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855684 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51084 MsgID:eCallClearedEvent DvrKey:call.5000.46855684) 18:38:18:569 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855684.51084]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:18:569 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855684.51084]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:18:569 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855684.51084]:eCallClearedEvent,Msk(3f0000) 18:38:18:569 CTIOS1-ctios Trace: >>CG:[agent.5000.33606]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10012 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51084 AGID:33606 AGInstr:51084 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33606 AGAvailStatus:0) 18:38:18:570 CTIOS1-ctios Trace: [agent.5000.33606]: Current Wrapup Mode = 0 18:38:18:570 CTIOS1-ctios Trace: [call.5000.46855684.51084] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:18:570 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33606]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:18:570 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33606]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:18:570 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33606]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:18:641 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:38:18:687 CTIOS1-ctios Trace: >>CG:[call.5000.46855678]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855678 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855678 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:02134710407 CallWrpupData:1236_0800_789_789 EVO Activation ,112 NewConnDevID:42598 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855678 ecc:(...)) 18:38:18:688 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855678.02134710407]:eCallDataUpdateEvent 18:38:18:688 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855678.42598]:eCallDataUpdateEvent 18:38:18:725 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:38:18:727 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:18:727 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:18:727 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:18:727 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:18:727 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:18:727 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:18:727 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:18:727 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:18:727 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:18:729 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:18:729 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:18:729 CTIOS1-ctios Trace: ->RCV[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4) a=36328][call.5000.198845429.21026]:eClearConnectionRequest 18:38:18:858 CTIOS1-ctios Trace: [call.5000.198845429] Found CallConnection(21026.0) for device 21026. 18:38:18:858 CTIOS1-ctios Trace: [call.5000.198845429] Found CallConnection(21026.0) for device 21026. 18:38:18:858 CTIOS1-ctios Trace: >>CG:[call.5000.198845429]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845429 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21026 RelDevID:21026 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845429) 18:38:18:858 CTIOS1-ctios Trace: >>CG:[call.5000.198845429]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845429 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3016161310 RelDevID:3016161310 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845429) 18:38:18:858 CTIOS1-ctios Trace: >>CG:[call.5000.198845429]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845429 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3016161310 MsgID:eCallClearedEvent DvrKey:call.5000.198845429) 18:38:18:858 CTIOS1-ctios Trace: >>CG:[agent.5000.36328]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:501 SGID:5044 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10707 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21026 AGID:36328 AGInstr:21026 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36328 AGAvailStatus:0) 18:38:18:858 CTIOS1-ctios Trace: [agent.5000.36328]: Current Wrapup Mode = 3 18:38:18:858 CTIOS1-ctios Trace: >>CG:[call.5000.198845429.21026]:eClearConnectionConf(UniqObjID:call.5000.198845429.21026 MsgID:eClearConnectionConf TgtCILClntID:F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)) 18:38:18:859 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845429.3016161310]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:18:859 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845429.21026]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:18:859 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845429.21026]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:18:859 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845429.3016161310]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:18:859 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845429.21026]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:18:859 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845429.21026]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:18:859 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845429.3016161310]:eCallClearedEvent,Msk(3f0000) 18:38:18:859 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845429.21026]:eCallClearedEvent,Msk(3f0000) 18:38:18:859 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845429.21026]:eCallClearedEvent,Msk(3f0000) 18:38:18:859 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36328]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:18:859 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36328]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:18:859 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36328]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:18:860 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845429.21026]:eClearConnectionConf,Msk(3f0000) 18:38:18:967 CTIOS1-ctios Trace: >>CG:[call.5000.46855213]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855213 ConnDevIDTyp:0 ConnDevID:42120 MsgID:eCallEndEvent DvrKey:call.5000.46855213) 18:38:18:967 CTIOS1-ctios Trace: Removed CallConnection(03134057371.1). 18:38:18:967 CTIOS1-ctios Trace: Removed CallConnection(42120.0). 18:38:18:967 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855213 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:18:967 CTIOS1-ctios Trace: >>CG:[agent.5000.48506]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10677 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42120 AGID:48506 AGInstr:42120 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48506 AGAvailStatus:1) 18:38:18:967 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855213.03134057371]:eCallEndEvent 18:38:18:967 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855213.42120]:eCallEndEvent 18:38:18:967 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:18:967 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:18:968 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:18:968 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48506]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:18:968 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48506]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:18:968 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:18:968 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:18:968 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48506]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:18:970 CTIOS1-ctios Trace: ->RCV[FK2-75-D5A4-1384-dotNET_Sess(31914638)_EvtThd(4) a=48409][call.5000.46855488.42086]:eSetCallDataRequest 18:38:18:970 CTIOS1-ctios Trace: [call.5000.46855488.42086] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:18:970 CTIOS1-ctios Trace: <-SND[FK2-75-D5A4-1384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855488.42086]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:19:012 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:208 SVCID:5020 SG#:308 SGID:5021 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42092 ANI:4237163527 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206986 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206986 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:7990480) 18:38:19:030 CTIOS1-ctios Trace: >>CG:[call.5000.46855488]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855488 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855488 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0547500345 CallWrpupData:PSTN_1218_Referredto1236InquiryCall ,21 NewConnDevID:42086 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855488 ecc:(...)) 18:38:19:030 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855488.0547500345]:eCallDataUpdateEvent 18:38:19:030 CTIOS1-ctios Trace: >>CG:[call.5000.46855488.42086]:eSetCallDataConf(UniqObjID:call.5000.46855488.42086 MsgID:eSetCallDataConf TgtCILClntID:FK2-75-D5A4-1384-dotNET_Sess(31914638)_EvtThd(4)) 18:38:19:030 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855488.42086]:eCallDataUpdateEvent 18:38:19:030 CTIOS1-ctios Trace: <-SND[FK2-75-D5A4-1384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855488.42086]:eCallDataUpdateEvent 18:38:19:043 CTIOS1-ctios Trace: >>CG:[agent.5000.48420]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10473 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42092 AGID:48420 AGInstr:42092 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48420 AGAvailStatus:0) 18:38:19:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:eAgentStateEvent(eReserved),Msk(0) 18:38:19:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:19:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:19:043 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:19:043 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:19:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:19:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:19:044 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:19:077 CTIOS1-ctios Trace: >>CG:[call.5000.46855908]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855908 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:4237163527 DNIS:42092 Dialed#:45233 ConnDevID:4237163527 RCallKeyDay:151314 RCallKeyCID:206986 MsgID:eCallBeginEvent DvrKey:call.5000.46855908 ecc:(...) ICMEntUniqID:icm.151314.206986 RCallKeySeq#:2) 18:38:19:078 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855908 18:38:19:078 CTIOS1-ctios Trace: >>CG:[call.5000.46855908]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855908 ConnDevIDTyp:1 SVC#:208 SVCID:5020 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4237163527 AlrtgDevID:(null) CallngDevID:4237163527 CalldDevID:42092 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855908 Trnk#:0 TrnkGrp#:0) 18:38:19:078 CTIOS1-ctios Trace: [call.5000.46855908]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4237163527. 18:38:19:078 CTIOS1-ctios Trace: CallConnection(4237163527.1) created AgentObject (Device) for DeviceID(4237163527). 18:38:19:078 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:19:078 CTIOS1-ctios Trace: Added CallConnection(4237163527.1). 18:38:19:078 CTIOS1-ctios Trace: [call.5000.46855908]::CreateCallConnection(): CallConnection(4237163527.1) created successfully. 18:38:19:078 CTIOS1-ctios Trace: >>CG:[call.5000.46855908]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855908 ConnDevIDTyp:1 SVC#:208 SVCID:5020 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:308 SGID:5021 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4237163527 AlrtgDevID:42092 CallngDevID:4237163527 CalldDevID:42092 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855908 Trnk#:0 TrnkGrp#:0) 18:38:19:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855908.4237163527]:eCallBeginEvent 18:38:19:078 CTIOS1-ctios Trace: [call.5000.46855908] Found CallConnection(4237163527.1) for device 4237163527. 18:38:19:078 CTIOS1-ctios Trace: [call.5000.46855908]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42092. 18:38:19:078 CTIOS1-ctios Trace: [call.5000.46855908] CallConnection(4237163527.1) found DeviceID(42092) AgentID(48420). 18:38:19:078 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:19:078 CTIOS1-ctios Trace: Added CallConnection(4237163527.1). 18:38:19:078 CTIOS1-ctios Trace: [call.5000.46855908]::CreateCallConnection(): CallConnection(4237163527.1) created successfully. 18:38:19:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855908.4237163527]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:19:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855908.42092]:eCallBeginEvent 18:38:19:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855908.4237163527]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:19:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855908.42092]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:19:092 CTIOS1-ctios Trace: [call.5000.46855792] Found CallConnection(42754.0) for device 42754. 18:38:19:096 CTIOS1-ctios Trace: [call.5000.46855792] Found CallConnection(42754.0) for device 42754. 18:38:19:103 CTIOS1-ctios Trace: >>CG:[call.5000.46855792]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855792 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42754 RelDevID:42754 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855792) 18:38:19:103 CTIOS1-ctios Trace: >>CG:[call.5000.46855792]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855792 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9103034668605 RelDevID:9103034668605 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855792) 18:38:19:103 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855792.9103034668605]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:19:103 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855792.42754]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:19:103 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855792.9103034668605]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:19:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855792.42754]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:19:104 CTIOS1-ctios Trace: >>CG:[call.5000.46855792]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855792 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:9103034668605 MsgID:eCallClearedEvent DvrKey:call.5000.46855792) 18:38:19:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855792.9103034668605]:eCallClearedEvent,Msk(3f0000) 18:38:19:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855792.42754]:eCallClearedEvent,Msk(3f0000) 18:38:19:106 CTIOS1-ctios Trace: >>CG:[agent.5000.46110]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:420 SGID:8583 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9356 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42754 AGID:46110 AGInstr:42754 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46110 AGAvailStatus:0) 18:38:19:106 CTIOS1-ctios Trace: [agent.5000.46110]: Current Wrapup Mode = 3 18:38:19:106 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46110]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:19:106 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46110]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:19:106 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46110]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:19:155 CTIOS1-ctios Trace: >>CG:[agent.5000.3601]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5619 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42157 AGID:3601 AGInstr:42157 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3601 AGAvailStatus:0) 18:38:19:155 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:19:155 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:19:155 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:19:155 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:19:155 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:19:156 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:19:156 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:19:156 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:19:164 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:19:164 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:19:164 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:19:191 CTIOS1-ctios Trace: [call.5000.154709927] Found CallConnection(21622.0) for device 21622. 18:38:19:191 CTIOS1-ctios Trace: [call.5000.154709927] Found CallConnection(21622.0) for device 21622. 18:38:19:221 CTIOS1-ctios Trace: >>CG:[agent.5000.33679]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:10648 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21622 AGID:33679 AGInstr:21622 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33679 AGAvailStatus:0) 18:38:19:221 CTIOS1-ctios Trace: >>CG:[call.5000.154709927]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:154709927 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:21622 HldgDevID:21622 MsgID:eCallHeldEvent DvrKey:call.5000.154709927) 18:38:19:221 CTIOS1-ctios Trace: [call.5000.154709927] Found CallConnection(21622.0). 18:38:19:221 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33679]:eAgentStateEvent(eHold),Msk(0) 18:38:19:221 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33679]:Monitored eAgentStateEvent(eHold),Msk(0) 18:38:19:222 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709927.3311445994]: eCallHeldEvent,Msk(bf0126) 18:38:19:222 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709927.21622]: eCallHeldEvent,Msk(bf000a) 18:38:19:262 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:38:19:262 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:19:262 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:19:313 CTIOS1-ctios Trace: >>CG:[call.5000.46855806]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855806 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:9752 SGID:5000 AnsDevTyp:70 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 ConnDevID:03009312460 CallngDevID:51069 CalldDevID:903009312460 LstRedirDevID:(null) AnsDevID:03009312460 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855806 Trnk#:0 TrnkGrp#:0) 18:38:19:313 CTIOS1-ctios Trace: [call.5000.46855806] Found CallConnection(51069.0). 18:38:19:313 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855806.51069]:eCallEstablishedEvent,Msk(bf01a6) 18:38:19:356 CTIOS1-ctios Trace: >>CG:[agent.5000.42231]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8614 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42087 AGID:42231 AGInstr:42087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42231 AGAvailStatus:0) 18:38:19:356 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:19:356 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:19:356 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:19:356 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:19:356 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:19:356 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:19:356 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:19:357 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:19:425 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:19:425 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:19:426 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:19:448 CTIOS1-ctios Trace: >>CG:[call.5000.46855806]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855806 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46855806 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51069 NewConnDevID:51069 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855806) 18:38:19:448 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855806.51069]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:19:500 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:38:19:500 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:19:500 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:19:508 CTIOS1-ctios Trace: >>CG:[agent.5000.3601]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5619 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42157 AGID:3601 AGInstr:42157 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3601 AGAvailStatus:1) 18:38:19:508 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:19:508 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:19:509 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:19:509 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:19:509 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:19:509 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:19:509 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:19:509 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:19:543 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:203 SVCID:5008 SG#:303 SGID:5014 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42120 ANI:0572662771 UsrToUsrInfo:(null) Dialed#:81112 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:205405 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.205405 RCallKeySeq#:4 CallTypIDTag:5006 PreCallIIDTag:7989926) 18:38:19:574 CTIOS1-ctios Trace: >>CG:[agent.5000.48506]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10677 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42120 AGID:48506 AGInstr:42120 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48506 AGAvailStatus:0) 18:38:19:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:eAgentStateEvent(eReserved),Msk(0) 18:38:19:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:19:575 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:19:575 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48506]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:19:575 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48506]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:19:575 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:19:575 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:19:575 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48506]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:19:616 CTIOS1-ctios Trace: >>CG:[call.5000.46855911]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855911 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0572662771 DNIS:42120 Dialed#:81112 ConnDevID:0572662771 RCallKeyDay:151314 RCallKeyCID:205405 MsgID:eCallBeginEvent DvrKey:call.5000.46855911 ecc:(...) ICMEntUniqID:icm.151314.205405 RCallKeySeq#:5) 18:38:19:616 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855911 18:38:19:616 CTIOS1-ctios Trace: >>CG:[call.5000.46855911]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855911 ConnDevIDTyp:1 SVC#:203 SVCID:5008 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0572662771 AlrtgDevID:(null) CallngDevID:0572662771 CalldDevID:42120 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855911 Trnk#:0 TrnkGrp#:0) 18:38:19:616 CTIOS1-ctios Trace: [call.5000.46855911]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0572662771. 18:38:19:616 CTIOS1-ctios Trace: CallConnection(0572662771.1) created AgentObject (Device) for DeviceID(0572662771). 18:38:19:616 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:19:616 CTIOS1-ctios Trace: Added CallConnection(0572662771.1). 18:38:19:616 CTIOS1-ctios Trace: [call.5000.46855911]::CreateCallConnection(): CallConnection(0572662771.1) created successfully. 18:38:19:616 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855911.0572662771]:eCallBeginEvent 18:38:19:616 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855911.0572662771]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:19:617 CTIOS1-ctios Trace: >>CG:[call.5000.46855911]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855911 ConnDevIDTyp:1 SVC#:203 SVCID:5008 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:303 SGID:5014 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0572662771 AlrtgDevID:42120 CallngDevID:0572662771 CalldDevID:42120 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855911 Trnk#:0 TrnkGrp#:0) 18:38:19:617 CTIOS1-ctios Trace: [call.5000.46855911] Found CallConnection(0572662771.1) for device 0572662771. 18:38:19:617 CTIOS1-ctios Trace: [call.5000.46855911]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42120. 18:38:19:617 CTIOS1-ctios Trace: [call.5000.46855911] CallConnection(0572662771.1) found DeviceID(42120) AgentID(48506). 18:38:19:617 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:19:617 CTIOS1-ctios Trace: Added CallConnection(0572662771.1). 18:38:19:617 CTIOS1-ctios Trace: [call.5000.46855911]::CreateCallConnection(): CallConnection(0572662771.1) created successfully. 18:38:19:617 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855911.42120]:eCallBeginEvent 18:38:19:617 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855911.0572662771]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:19:617 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855911.42120]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:19:636 CTIOS1-ctios Trace: >>CG:[agent.5000.42231]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8614 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42087 AGID:42231 AGInstr:42087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42231 AGAvailStatus:1) 18:38:19:636 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:19:636 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:19:636 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:19:636 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:19:636 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:19:637 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:19:637 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:19:637 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:19:728 CTIOS1-ctios Trace: [call.5000.46855648] Found CallConnection(42543.0) for device 42543. 18:38:19:729 CTIOS1-ctios Trace: [call.5000.46855648] Found CallConnection(42543.0) for device 42543. 18:38:19:729 CTIOS1-ctios Trace: >>CG:[call.5000.2131420837]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420837 CallTyp:12 ConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:04235726629 DNIS:81112 CallrEntrDig:81112 ConnDevID:42543 RCallKeyDay:151314 RCallKeyCID:203673 MsgID:eCallBeginEvent DvrKey:call.5000.2131420837 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105026)) ICMEntUniqID:icm.151314.203673 RCallKeySeq#:6) 18:38:19:729 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420837 18:38:19:729 CTIOS1-ctios Trace: >>CG:[call.5000.46855648]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855648 NumParties:1 SecDevIDTyp:0 SecCID:2131420837 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:04235726629 SecDevID:42543 TfrgDevID:42543 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46855648ConnectedParty[1]:(ConnPtyCID:46855648 ConnPtyDevIDTyp:1 ConnPtyDevID:04235726629)) 18:38:19:729 CTIOS1-ctios Trace: [call.5000.46855648] Found CallConnection(42543.0). 18:38:19:730 CTIOS1-ctios Trace: >>CG:[call.5000.2131420837]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855648 NumParties:1 SecDevIDTyp:0 SecCID:2131420837 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:04235726629 SecDevID:42543 TfrgDevID:42543 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420837ConnectedParty[1]:(ConnPtyCID:46855648 ConnPtyDevIDTyp:1 ConnPtyDevID:04235726629)) 18:38:19:730 CTIOS1-ctios Trace: [call.5000.2131420837]::FindTransferCommonDeviceID Calls [call.5000.46855648] and [call.5000.2131420837] do not appear to have a common Device. Tranferring Device [42543] is set as common device 18:38:19:730 CTIOS1-ctios Trace: [call.5000.46855648] Found CallConnection(42543.0). 18:38:19:730 CTIOS1-ctios Trace: [call.5000.46855648] Found CallConnection(42543.0). 18:38:19:730 CTIOS1-ctios Trace: Removed CallConnection(42543.0). 18:38:19:730 CTIOS1-ctios Trace: Added CallConnection(04235726629.1). 18:38:19:730 CTIOS1-ctios Trace: [call.5000.2131420837] Moved CallConnection[04235726629.1] from [call.5000.46855648] to [call.5000.2131420837]. 18:38:19:730 CTIOS1-ctios Trace: >>CG:[call.5000.2131420837]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420837 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420837 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:42543 NewConnDevID:04235726629 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420837) 18:38:19:731 CTIOS1-ctios Trace: >>CG:[call.5000.2131420837]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420837 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:04235726629 RelDevID:04235726629 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420837) 18:38:19:731 CTIOS1-ctios Trace: >>CG:[call.5000.2131420837]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420837 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42543 MsgID:eCallClearedEvent DvrKey:call.5000.2131420837) 18:38:19:731 CTIOS1-ctios Trace: >>CG:[call.5000.2131420837]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420837 ConnDevIDTyp:1 ConnDevID:04235726629 MsgID:eCallEndEvent DvrKey:call.5000.2131420837) 18:38:19:731 CTIOS1-ctios Trace: Removed CallConnection(04235726629.1). 18:38:19:731 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420837 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:19:731 CTIOS1-ctios Trace: >>CG:[call.5000.46855648]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855648 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:04235726629 MsgID:eCallClearedEvent DvrKey:call.5000.46855648) 18:38:19:731 CTIOS1-ctios Trace: >>CG:[agent.5000.48779]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:607 SGID:6055 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11104 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42543 AGID:48779 AGInstr:42543 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48779 AGAvailStatus:0) 18:38:19:731 CTIOS1-ctios Trace: [agent.5000.48779]: Current Wrapup Mode = 3 18:38:19:731 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855648.42543]:eCallTransferredEvent,Msk(bf01a6) 18:38:19:731 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855648.42543]:eCallTransferredEvent,Msk(bf01a6) 18:38:19:731 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855648.42543]:eCallEndEvent 18:38:19:731 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855648.04235726629]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:19:732 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420837.04235726629]:eCallTransferredEvent,Msk(bf01a6) 18:38:19:732 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420837.04235726629]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:19:732 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420837.04235726629]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:19:732 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420837.04235726629]:eCallClearedEvent,Msk(3f0000) 18:38:19:732 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420837.04235726629]:eCallEndEvent 18:38:19:732 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:38:19:732 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:19:732 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:19:732 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:19:732 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:19:732 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:19:733 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:19:733 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48779]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:19:733 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:19:766 CTIOS1-ctios Trace: >>CG:[agent.5000.48779]:eQueryAgentStatisticsConf(IID:32372192 PrphID:5000 AGExt:42543 AGID:48779 AGInstr:42543 UniqObjID:agent.5000.48779 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:619 LogdOnTimeTdy:8237 NotRdyTimeTdy:777 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:48 HdlCallsTlkTimeTdy:6515 HdlCallsTimeTdy:6723 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:15 LogdOnTimeSess:3881 NotRdyTimeSess:527 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:23 HdlCallsTlkTimeSess:3139 HdlCallsTimeSess:3240 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:101 HdlCallsAftCallTimeTdy:208 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTi 18:38:19:887 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:401 SGID:11225 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:21136 ANI:(null) UsrToUsrInfo:(null) Dialed#:45403 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207401 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207401 RCallKeySeq#:0 CallTypIDTag:5364 PreCallIIDTag:7991168) 18:38:19:887 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207402 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207402 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991169) 18:38:19:887 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:19:888 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207403 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207403 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991170) 18:38:19:919 CTIOS1-ctios Trace: >>CG:[agent.5000.6039]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5342 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21136 AGID:6039 AGInstr:21136 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6039 AGAvailStatus:0) 18:38:19:919 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:19:919 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6039]:eAgentStateEvent(eReserved),Msk(0) 18:38:19:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6039]:eAgentStateEvent(eReserved),Msk(0) 18:38:19:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6039]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:19:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:19:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:19:919 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:19:920 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:19:920 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:19:920 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:19:920 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:19:957 CTIOS1-ctios Trace: ->RCV[FK2-75-D5A4-1384-dotNET_Sess(31914638)_EvtThd(4) a=48409][agent.5000.48409]:eSetAgentStateRequest(eAvailable) 18:38:19:957 CTIOS1-ctios Trace: ->RCV[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4) a=48684][call.5000.46854701.42599]:eSingleStepTransferRequest 18:38:19:974 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:607 SVCID:6107 SG#:606 SGID:6059 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42628 ANI:03227863782 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207048 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207048 RCallKeySeq#:1 CallTypIDTag:5131 PreCallIIDTag:7990563) 18:38:19:974 CTIOS1-ctios Trace: <-SND[FO7-145-DB0E-4840-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:20:000 CTIOS1-ctios Trace: >>CG:[call.5000.46855753]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855753 ConnDevIDTyp:1 ConnDevID:9103345456042 MsgID:eCallEndEvent DvrKey:call.5000.46855753) 18:38:20:000 CTIOS1-ctios Trace: Removed CallConnection(9103345456042.1). 18:38:20:000 CTIOS1-ctios Trace: Removed CallConnection(42791.0). 18:38:20:000 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855753 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:20:000 CTIOS1-ctios Trace: >>CG:[agent.5000.48200]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10132 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42791 AGID:48200 AGInstr:42791 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48200 AGAvailStatus:1) 18:38:20:000 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855753.9103345456042]:eCallEndEvent 18:38:20:000 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855753.42791]:eCallEndEvent 18:38:20:000 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48200]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:20:001 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48200]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:001 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48200]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:004 CTIOS1-ctios Trace: >>CG:[agent.5000.48125]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10042 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42628 AGID:48125 AGInstr:42628 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48125 AGAvailStatus:0) 18:38:20:005 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48125]:eAgentStateEvent(eReserved),Msk(0) 18:38:20:005 CTIOS1-ctios Trace: <-SND[FO7-145-DB0E-4840-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48125]:eAgentStateEvent(eReserved),Msk(0) 18:38:20:018 CTIOS1-ctios Trace: >>CG:[call.5000.46855488]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855488 ConnDevIDTyp:0 ConnDevID:42086 MsgID:eCallEndEvent DvrKey:call.5000.46855488) 18:38:20:018 CTIOS1-ctios Trace: >>CG:[agent.5000.48409]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10462 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42086 AGID:48409 AGInstr:42086 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48409 AGAvailStatus:1) 18:38:20:018 CTIOS1-ctios Trace: Removed CallConnection(0547500345.1). 18:38:20:018 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855488.0547500345]:eCallEndEvent 18:38:20:018 CTIOS1-ctios Trace: Removed CallConnection(42086.0). 18:38:20:018 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855488 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:20:018 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855488.42086]:eCallEndEvent 18:38:20:018 CTIOS1-ctios Trace: <-SND[FK2-75-D5A4-1384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855488.42086]:eCallEndEvent 18:38:20:018 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48409]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:20:018 CTIOS1-ctios Trace: <-SND[FK2-75-D5A4-1384-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48409]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:20:018 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48409]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:019 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48409]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:019 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48409]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:019 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48409]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:019 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48409]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:019 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48409]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:019 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48409]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:029 CTIOS1-ctios Trace: >>CG:[agent.5000.48409]:eSetAgentStateConf(UniqObjID:agent.5000.48409 MsgID:eSetAgentStateConf TgtCILClntID:FK2-75-D5A4-1384-dotNET_Sess(31914638)_EvtThd(4)) 18:38:20:029 CTIOS1-ctios Trace: <-SND[FK2-75-D5A4-1384-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48409]:eSetAgentStateConf 18:38:20:043 CTIOS1-ctios Trace: >>CG:[call.5000.46855912]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855912 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03227863782 DNIS:42628 Dialed#:45233 ConnDevID:03227863782 RCallKeyDay:151314 RCallKeyCID:207048 MsgID:eCallBeginEvent DvrKey:call.5000.46855912 ecc:(...) ICMEntUniqID:icm.151314.207048 RCallKeySeq#:2) 18:38:20:043 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855912 18:38:20:043 CTIOS1-ctios Trace: >>CG:[call.5000.46855912]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855912 ConnDevIDTyp:1 SVC#:607 SVCID:6107 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03227863782 AlrtgDevID:(null) CallngDevID:03227863782 CalldDevID:42628 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855912 Trnk#:0 TrnkGrp#:0) 18:38:20:044 CTIOS1-ctios Trace: [call.5000.46855912]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03227863782. 18:38:20:044 CTIOS1-ctios Trace: CallConnection(03227863782.1) created AgentObject (Device) for DeviceID(03227863782). 18:38:20:044 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:20:044 CTIOS1-ctios Trace: Added CallConnection(03227863782.1). 18:38:20:044 CTIOS1-ctios Trace: [call.5000.46855912]::CreateCallConnection(): CallConnection(03227863782.1) created successfully. 18:38:20:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855912.03227863782]:eCallBeginEvent 18:38:20:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855912.03227863782]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:20:044 CTIOS1-ctios Trace: >>CG:[call.5000.46855912]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855912 ConnDevIDTyp:1 SVC#:607 SVCID:6107 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:606 SGID:6059 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03227863782 AlrtgDevID:42628 CallngDevID:03227863782 CalldDevID:42628 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855912 Trnk#:0 TrnkGrp#:0) 18:38:20:044 CTIOS1-ctios Trace: [call.5000.46855912] Found CallConnection(03227863782.1) for device 03227863782. 18:38:20:044 CTIOS1-ctios Trace: [call.5000.46855912]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42628. 18:38:20:044 CTIOS1-ctios Trace: [call.5000.46855912] CallConnection(03227863782.1) found DeviceID(42628) AgentID(48125). 18:38:20:044 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:20:044 CTIOS1-ctios Trace: Added CallConnection(03227863782.1). 18:38:20:044 CTIOS1-ctios Trace: [call.5000.46855912]::CreateCallConnection(): CallConnection(03227863782.1) created successfully. 18:38:20:045 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:0) 18:38:20:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855912.42628]:eCallBeginEvent 18:38:20:045 CTIOS1-ctios Trace: <-SND[FO7-145-DB0E-4840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855912.42628]:eCallBeginEvent 18:38:20:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855912.03227863782]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:20:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855912.42628]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:20:045 CTIOS1-ctios Trace: <-SND[FO7-145-DB0E-4840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855912.42628]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:20:045 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:20:045 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:20:045 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:20:045 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:20:045 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:20:045 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:20:045 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:20:046 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:20:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420839]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420839 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41369 ConnDevID:41369 MsgID:eCallBeginEvent DvrKey:call.5000.2131420839) 18:38:20:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420839]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420839 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41369 CallngDevID:41369 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420839) 18:38:20:049 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420839 18:38:20:049 CTIOS1-ctios Trace: [call.5000.2131420839] CallConnection(41369.0) found DeviceID(41369) AgentID(). 18:38:20:049 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:20:049 CTIOS1-ctios Trace: Added CallConnection(41369.0). 18:38:20:049 CTIOS1-ctios Trace: [call.5000.2131420839]::CreateCallConnection(): CallConnection(41369.0) created successfully. 18:38:20:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420839.41369]:eCallBeginEvent,Msk(bf0002) 18:38:20:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420839.41369]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:20:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420839]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420839 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420839 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:21136 ConnDevID:41369 NewConnDevID:41369 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420839) 18:38:20:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420839.41369]:eCallDataUpdateEvent,Msk(bf0002) 18:38:20:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420839]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420839 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41369 CallngDevID:41369 CalldDevID:21136 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420839) 18:38:20:059 CTIOS1-ctios Trace: [call.5000.2131420839] Found CallConnection(41369.0) for device 41369. 18:38:20:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420839.41369]:eCallOriginatedEvent,Msk(bf0002) 18:38:20:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420839]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420839 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420839 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:21136 Dialed#:45403 ConnDevID:41369 NewConnDevID:41369 RCallKeyDay:151314 RCallKeyCID:207401 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420839 ICMEntUniqID:icm.151314.207401 RCallKeySeq#:1) 18:38:20:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420839]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420839 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41369 AlrtgDevID: CallngDevID:41369 CalldDevID:21136 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420839 Trnk#:0 TrnkGrp#:0) 18:38:20:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420839.41369]:eCallDataUpdateEvent,Msk(bf0002) 18:38:20:059 CTIOS1-ctios Trace: [call.5000.2131420839] Found CallConnection(41369.0) for device 41369. 18:38:20:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420839.41369]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:20:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420839]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420839 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:401 SGID:11225 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41369 AlrtgDevID:21136 CallngDevID:41369 CalldDevID:21136 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420839 Trnk#:0 TrnkGrp#:0) 18:38:20:060 CTIOS1-ctios Trace: [call.5000.2131420839] Found CallConnection(41369.0) for device 41369. 18:38:20:060 CTIOS1-ctios Trace: [call.5000.2131420839]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21136. 18:38:20:060 CTIOS1-ctios Trace: [call.5000.2131420839] CallConnection(41369.0) found DeviceID(21136) AgentID(6039). 18:38:20:060 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:20:060 CTIOS1-ctios Trace: Added CallConnection(41369.0). 18:38:20:060 CTIOS1-ctios Trace: [call.5000.2131420839]::CreateCallConnection(): CallConnection(41369.0) created successfully. 18:38:20:060 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420839.21136]:eCallBeginEvent 18:38:20:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420839.21136]:eCallBeginEvent 18:38:20:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420839.41369]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:20:060 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420839.21136]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:20:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420839.21136]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:20:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420839]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420839 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420839 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41369 NewConnDevID:41369 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420839 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105099))) 18:38:20:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420839.41369]:eCallDataUpdateEvent,Msk(bf0002) 18:38:20:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420839]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420839 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:401 SGID:11225 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21136 CallngDevID:41369 CalldDevID:21136 LstRedirDevID:(null) AnsDevID:21136 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420839 Trnk#:0 TrnkGrp#:0) 18:38:20:062 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420839.21136]:eCallDataUpdateEvent,Msk(3f0001) 18:38:20:062 CTIOS1-ctios Trace: [call.5000.2131420839] Found CallConnection(41369.0). 18:38:20:062 CTIOS1-ctios Trace: [call.5000.2131420839] Found CallConnection(41369.0). 18:38:20:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420839.21136]:eCallDataUpdateEvent,Msk(3f0001) 18:38:20:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420839.41369]:eCallEstablishedEvent,Msk(bf01a6) 18:38:20:062 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420839.21136]:eCallEstablishedEvent,Msk(bf01a6) 18:38:20:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420839.21136]:eCallEstablishedEvent,Msk(bf01a6) 18:38:20:072 CTIOS1-ctios Trace: >>CG:[agent.5000.6039]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:401 SGID:11225 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5342 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21136 AGID:6039 AGInstr:21136 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6039 AGAvailStatus:0) 18:38:20:072 CTIOS1-ctios Trace: >>CG:[call.5000.2131420839]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420839 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:21136 HldgDevID:21136 MsgID:eCallHeldEvent DvrKey:call.5000.2131420839) 18:38:20:072 CTIOS1-ctios Trace: [call.5000.2131420839] Found CallConnection(21136.0). 18:38:20:072 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6039]:eAgentStateEvent(eTalking),Msk(0) 18:38:20:072 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6039]:eAgentStateEvent(eTalking),Msk(0) 18:38:20:072 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6039]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:20:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420839.41369]: eCallHeldEvent,Msk(bf0126) 18:38:20:072 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420839.21136]: eCallHeldEvent,Msk(bf000a) 18:38:20:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420839.21136]: eCallHeldEvent,Msk(bf000a) 18:38:20:073 CTIOS1-ctios Trace: >>CG:[call.5000.2131420840]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420840 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41370 ConnDevID:41370 MsgID:eCallBeginEvent DvrKey:call.5000.2131420840) 18:38:20:073 CTIOS1-ctios Trace: >>CG:[call.5000.2131420840]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420840 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41370 CallngDevID:41370 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420840) 18:38:20:073 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420840 18:38:20:073 CTIOS1-ctios Trace: [call.5000.2131420840] CallConnection(41370.0) found DeviceID(41370) AgentID(). 18:38:20:073 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:20:074 CTIOS1-ctios Trace: Added CallConnection(41370.0). 18:38:20:074 CTIOS1-ctios Trace: [call.5000.2131420840]::CreateCallConnection(): CallConnection(41370.0) created successfully. 18:38:20:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420840.41370]:eCallBeginEvent,Msk(bf0002) 18:38:20:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420840.41370]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:20:074 CTIOS1-ctios Trace: >>CG:[call.5000.2131420840]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420840 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420840 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41370 NewConnDevID:41370 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420840) 18:38:20:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420840.41370]:eCallDataUpdateEvent,Msk(bf0002) 18:38:20:075 CTIOS1-ctios Trace: >>CG:[call.5000.2131420840]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420840 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41370 CallngDevID:41370 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420840) 18:38:20:075 CTIOS1-ctios Trace: [call.5000.2131420840] Found CallConnection(41370.0) for device 41370. 18:38:20:075 CTIOS1-ctios Trace: >>CG:[call.5000.2131420840]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420840 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420840 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41370 NewConnDevID:41370 RCallKeyDay:151314 RCallKeyCID:207402 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420840 ICMEntUniqID:icm.151314.207402 RCallKeySeq#:1) 18:38:20:075 CTIOS1-ctios Trace: >>CG:[call.5000.2131420840]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420840 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41370 AlrtgDevID: CallngDevID:41370 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420840 Trnk#:0 TrnkGrp#:0) 18:38:20:075 CTIOS1-ctios Trace: [call.5000.2131420840] Found CallConnection(41370.0) for device 41370. 18:38:20:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420840.41370]:eCallOriginatedEvent,Msk(bf0002) 18:38:20:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420840.41370]:eCallDataUpdateEvent,Msk(bf0002) 18:38:20:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420840.41370]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:20:076 CTIOS1-ctios Trace: >>CG:[call.5000.2131420840]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420840 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41370 AlrtgDevID:51023 CallngDevID:41370 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420840 Trnk#:0 TrnkGrp#:0) 18:38:20:076 CTIOS1-ctios Trace: [call.5000.2131420840] Found CallConnection(41370.0) for device 41370. 18:38:20:076 CTIOS1-ctios Trace: [call.5000.2131420840]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:20:076 CTIOS1-ctios Trace: [call.5000.2131420840] CallConnection(41370.0) found DeviceID(51023) AgentID(33632). 18:38:20:076 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:20:076 CTIOS1-ctios Trace: >>CG:[call.5000.2131420840]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420840 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420840 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41370 NewConnDevID:41370 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420840 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105099))) 18:38:20:076 CTIOS1-ctios Trace: Added CallConnection(41370.0). 18:38:20:076 CTIOS1-ctios Trace: [call.5000.2131420840]::CreateCallConnection(): CallConnection(41370.0) created successfully. 18:38:20:076 CTIOS1-ctios Trace: >>CG:[call.5000.2131420840]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420840 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41370 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420840 Trnk#:0 TrnkGrp#:0) 18:38:20:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420840.51023]:eCallBeginEvent 18:38:20:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420840.41370]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:20:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420840.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:20:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420840.41370]:eCallDataUpdateEvent,Msk(bf0002) 18:38:20:076 CTIOS1-ctios Trace: [call.5000.2131420840] Found CallConnection(41370.0). 18:38:20:076 CTIOS1-ctios Trace: [call.5000.2131420840] Found CallConnection(41370.0). 18:38:20:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420840.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:20:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420840.41370]:eCallEstablishedEvent,Msk(bf01a6) 18:38:20:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420840.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:20:077 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:20:077 CTIOS1-ctios Trace: >>CG:[call.5000.2131420840]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420840 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420840) 18:38:20:077 CTIOS1-ctios Trace: [call.5000.2131420840] Found CallConnection(51023.0). 18:38:20:077 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:20:077 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:20:077 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:20:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420840.41370]: eCallHeldEvent,Msk(bf0126) 18:38:20:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420840.51023]: eCallHeldEvent,Msk(bf000a) 18:38:20:079 CTIOS1-ctios Trace: >>CG:[call.5000.2131420841]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420841 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41384 ConnDevID:41384 MsgID:eCallBeginEvent DvrKey:call.5000.2131420841) 18:38:20:079 CTIOS1-ctios Trace: >>CG:[call.5000.2131420841]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420841 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41384 CallngDevID:41384 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420841) 18:38:20:079 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420841 18:38:20:079 CTIOS1-ctios Trace: [call.5000.2131420841] CallConnection(41384.0) found DeviceID(41384) AgentID(). 18:38:20:079 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:20:079 CTIOS1-ctios Trace: Added CallConnection(41384.0). 18:38:20:079 CTIOS1-ctios Trace: [call.5000.2131420841]::CreateCallConnection(): CallConnection(41384.0) created successfully. 18:38:20:079 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420841.41384]:eCallBeginEvent,Msk(bf0002) 18:38:20:079 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420841.41384]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:20:088 CTIOS1-ctios Trace: >>CG:[call.5000.2131420841]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420841 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420841 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41384 NewConnDevID:41384 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420841) 18:38:20:088 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420841.41384]:eCallDataUpdateEvent,Msk(bf0002) 18:38:20:088 CTIOS1-ctios Trace: >>CG:[call.5000.2131420841]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420841 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41384 CallngDevID:41384 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420841) 18:38:20:088 CTIOS1-ctios Trace: [call.5000.2131420841] Found CallConnection(41384.0) for device 41384. 18:38:20:088 CTIOS1-ctios Trace: >>CG:[call.5000.2131420841]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420841 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420841 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41384 NewConnDevID:41384 RCallKeyDay:151314 RCallKeyCID:207403 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420841 ICMEntUniqID:icm.151314.207403 RCallKeySeq#:1) 18:38:20:088 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420841.41384]:eCallOriginatedEvent,Msk(bf0002) 18:38:20:089 CTIOS1-ctios Trace: >>CG:[call.5000.2131420841]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420841 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41384 AlrtgDevID: CallngDevID:41384 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420841 Trnk#:0 TrnkGrp#:0) 18:38:20:089 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420841.41384]:eCallDataUpdateEvent,Msk(bf0002) 18:38:20:089 CTIOS1-ctios Trace: [call.5000.2131420841] Found CallConnection(41384.0) for device 41384. 18:38:20:089 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420841.41384]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:20:092 CTIOS1-ctios Trace: >>CG:[call.5000.2131420841]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420841 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41384 AlrtgDevID:51044 CallngDevID:41384 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420841 Trnk#:0 TrnkGrp#:0) 18:38:20:092 CTIOS1-ctios Trace: [call.5000.2131420841] Found CallConnection(41384.0) for device 41384. 18:38:20:092 CTIOS1-ctios Trace: [call.5000.2131420841]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:20:092 CTIOS1-ctios Trace: [call.5000.2131420841] CallConnection(41384.0) found DeviceID(51044) AgentID(05230). 18:38:20:092 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:20:092 CTIOS1-ctios Trace: Added CallConnection(41384.0). 18:38:20:092 CTIOS1-ctios Trace: [call.5000.2131420841]::CreateCallConnection(): CallConnection(41384.0) created successfully. 18:38:20:092 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420841.51044]:eCallBeginEvent 18:38:20:092 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420841.41384]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:20:092 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420841.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:20:101 CTIOS1-ctios Trace: >>CG:[call.5000.2131420841]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420841 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420841 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41384 NewConnDevID:41384 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420841 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105099))) 18:38:20:101 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420841.41384]:eCallDataUpdateEvent,Msk(bf0002) 18:38:20:102 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420841.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:20:102 CTIOS1-ctios Trace: >>CG:[call.5000.2131420841]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420841 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41384 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420841 Trnk#:0 TrnkGrp#:0) 18:38:20:102 CTIOS1-ctios Trace: [call.5000.2131420841] Found CallConnection(41384.0). 18:38:20:102 CTIOS1-ctios Trace: [call.5000.2131420841] Found CallConnection(41384.0). 18:38:20:102 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420841.41384]:eCallEstablishedEvent,Msk(bf01a6) 18:38:20:102 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420841.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:20:103 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:20:103 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:20:103 CTIOS1-ctios Trace: >>CG:[call.5000.2131420841]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420841 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420841) 18:38:20:103 CTIOS1-ctios Trace: [call.5000.2131420841] Found CallConnection(51044.0). 18:38:20:103 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:20:103 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:20:103 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420841.41384]: eCallHeldEvent,Msk(bf0126) 18:38:20:103 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420841.51044]: eCallHeldEvent,Msk(bf000a) 18:38:20:103 CTIOS1-ctios Trace: >>CG:[agent.5000.48409]:eQueryAgentStatisticsConf(IID:32372195 PrphID:5000 AGExt:42086 AGID:48409 AGInstr:42086 UniqObjID:agent.5000.48409 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:689 LogdOnTimeTdy:5903 NotRdyTimeTdy:243 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:25 HdlCallsTlkTimeTdy:4579 HdlCallsTimeTdy:4940 IncCallsHldTdy:3 IncCallsHldTimeTdy:215 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:475 LogdOnTimeSess:3977 NotRdyTimeSess:135 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:16 HdlCallsTlkTimeSess:3171 HdlCallsTimeSess:3347 IncCallsHldSess:1 IncCallsHldTimeSess:88 IntCallsSess:3 IntCallsTimeSess:1 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:7 IntCallsTimeTdy:2 HdlCallsAftCallTimeSess:88 HdlCallsAftCallTimeTdy:146 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:38:20:103 CTIOS1-ctios Trace: <-SND[FK2-75-D5A4-1384-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48409]:eOnNewAgentStatisticsEvent 18:38:20:104 CTIOS1-ctios Trace: >>CG:[agent.5000.48420]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:308 SGID:5021 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10473 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42092 AGID:48420 AGInstr:42092 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48420 AGAvailStatus:0) 18:38:20:104 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:eAgentStateEvent(eTalking),Msk(0) 18:38:20:104 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:20:104 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:20:104 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:20:105 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:20:105 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:20:105 CTIOS1-ctios Trace: >>CG:[call.5000.46855908]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855908 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855908 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4237163527 NewConnDevID:4237163527 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855908 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105099))) 18:38:20:105 CTIOS1-ctios Trace: >>CG:[call.5000.46855908]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855908 ConnDevIDTyp:0 SVC#:208 SVCID:5020 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:308 SGID:5021 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42092 CallngDevID:4237163527 CalldDevID:42092 LstRedirDevID:(null) AnsDevID:42092 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855908 Trnk#:0 TrnkGrp#:0) 18:38:20:105 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:20:105 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:20:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855908.4237163527]:eCallDataUpdateEvent,Msk(bf0002) 18:38:20:105 CTIOS1-ctios Trace: [call.5000.46855908] Found CallConnection(4237163527.1). 18:38:20:105 CTIOS1-ctios Trace: [call.5000.46855908] Found CallConnection(4237163527.1). 18:38:20:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855908.42092]:eCallDataUpdateEvent,Msk(3f0001) 18:38:20:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855908.4237163527]:eCallEstablishedEvent,Msk(bf01a6) 18:38:20:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855908.42092]:eCallEstablishedEvent,Msk(bf01a6) 18:38:20:108 CTIOS1-ctios Trace: [call.5000.46854701] Found CallConnection(42599.0) for device 42599. 18:38:20:108 CTIOS1-ctios Trace: [call.5000.46854701] Found CallConnection(42599.0) for device 42599. 18:38:20:121 CTIOS1-ctios Trace: >>CG:[call.5000.2131420838]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420838 CallTyp:12 ConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:3002110906 DNIS:81156 CallrEntrDig:81156 ConnDevID:42599 RCallKeyDay:151314 RCallKeyCID:204705 MsgID:eCallBeginEvent DvrKey:call.5000.2131420838 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429104806)) ICMEntUniqID:icm.151314.204705 RCallKeySeq#:6) 18:38:20:121 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420838 18:38:20:121 CTIOS1-ctios Trace: >>CG:[call.5000.46854701]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46854701 NumParties:1 SecDevIDTyp:0 SecCID:2131420838 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:3002110906 SecDevID:42599 TfrgDevID:42599 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46854701ConnectedParty[1]:(ConnPtyCID:46854701 ConnPtyDevIDTyp:1 ConnPtyDevID:3002110906)) 18:38:20:121 CTIOS1-ctios Trace: [call.5000.46854701] Found CallConnection(42599.0). 18:38:20:121 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854701.42599]:eCallTransferredEvent,Msk(bf01a6) 18:38:20:121 CTIOS1-ctios Trace: >>CG:[call.5000.2131420838]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46854701 NumParties:1 SecDevIDTyp:0 SecCID:2131420838 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:3002110906 SecDevID:42599 TfrgDevID:42599 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420838ConnectedParty[1]:(ConnPtyCID:46854701 ConnPtyDevIDTyp:1 ConnPtyDevID:3002110906)) 18:38:20:121 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854701.42599]:eCallTransferredEvent,Msk(bf01a6) 18:38:20:121 CTIOS1-ctios Trace: [call.5000.2131420838]::FindTransferCommonDeviceID Calls [call.5000.46854701] and [call.5000.2131420838] do not appear to have a common Device. Tranferring Device [42599] is set as common device 18:38:20:121 CTIOS1-ctios Trace: [call.5000.46854701] Found CallConnection(42599.0). 18:38:20:121 CTIOS1-ctios Trace: >>CG:[call.5000.2131420838]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420838 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420838 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:42599 NewConnDevID:3002110906 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420838) 18:38:20:121 CTIOS1-ctios Trace: >>CG:[call.5000.2131420838]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420838 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3002110906 RelDevID:3002110906 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420838) 18:38:20:121 CTIOS1-ctios Trace: >>CG:[call.5000.2131420838]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420838 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42599 MsgID:eCallClearedEvent DvrKey:call.5000.2131420838) 18:38:20:122 CTIOS1-ctios Trace: [call.5000.46854701] Found CallConnection(42599.0). 18:38:20:122 CTIOS1-ctios Trace: Removed CallConnection(42599.0). 18:38:20:122 CTIOS1-ctios Trace: >>CG:[call.5000.2131420838]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420838 ConnDevIDTyp:1 ConnDevID:3002110906 MsgID:eCallEndEvent DvrKey:call.5000.2131420838) 18:38:20:122 CTIOS1-ctios Trace: Added CallConnection(3002110906.1). 18:38:20:122 CTIOS1-ctios Trace: >>CG:[call.5000.46854701]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854701 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3002110906 MsgID:eCallClearedEvent DvrKey:call.5000.46854701) 18:38:20:122 CTIOS1-ctios Trace: [call.5000.2131420838] Moved CallConnection[3002110906.1] from [call.5000.46854701] to [call.5000.2131420838]. 18:38:20:122 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854701.42599]:eCallTransferredEvent,Msk(bf01a6) 18:38:20:122 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854701.42599]:eCallTransferredEvent,Msk(bf01a6) 18:38:20:122 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854701.42599]:eCallEndEvent 18:38:20:122 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854701.42599]:eCallEndEvent 18:38:20:122 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854701.3002110906]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:20:122 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420838.3002110906]:eCallTransferredEvent,Msk(bf01a6) 18:38:20:122 CTIOS1-ctios Trace: Removed CallConnection(3002110906.1). 18:38:20:122 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420838.3002110906]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:20:122 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420838 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:20:122 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420838.3002110906]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:20:122 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420838.3002110906]:eCallClearedEvent,Msk(3f0000) 18:38:20:122 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420838.3002110906]:eCallEndEvent 18:38:20:130 CTIOS1-ctios Trace: >>CG:[agent.5000.48684]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:605 SGID:6057 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10921 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42599 AGID:48684 AGInstr:42599 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48684 AGAvailStatus:0) 18:38:20:131 CTIOS1-ctios Trace: [agent.5000.48684]: Current Wrapup Mode = 3 18:38:20:131 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:38:20:131 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:38:20:131 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:20:131 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:20:131 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:20:131 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:20:131 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:20:131 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:20:132 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:20:132 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:20:132 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:20:138 CTIOS1-ctios Trace: >>CG:[call.5000.2131420839]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420839 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420839 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41369 NewConnDevID:41369 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420839 ecc:(...)) 18:38:20:138 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420839.41369]:eCallDataUpdateEvent,Msk(bf0126) 18:38:20:138 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420839.21136]:eCallDataUpdateEvent,Msk(bf000a) 18:38:20:138 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420839.21136]:eCallDataUpdateEvent,Msk(bf000a) 18:38:20:139 CTIOS1-ctios Trace: >>CG:[call.5000.2131420840]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420840 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420840 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41370 NewConnDevID:41370 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420840 ecc:(...)) 18:38:20:139 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420840.41370]:eCallDataUpdateEvent,Msk(bf0126) 18:38:20:139 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420840.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:20:153 CTIOS1-ctios Trace: >>CG:[agent.5000.48684]:eQueryAgentStatisticsConf(IID:32372196 PrphID:5000 AGExt:42599 AGID:48684 AGInstr:42599 UniqObjID:agent.5000.48684 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1936 LogdOnTimeTdy:9656 NotRdyTimeTdy:2230 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:44 HdlCallsTlkTimeTdy:4851 HdlCallsTimeTdy:5334 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1936 LogdOnTimeSess:9656 NotRdyTimeSess:2230 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:41 HdlCallsTlkTimeSess:4544 HdlCallsTimeSess:5002 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:458 HdlCallsAftCallTimeTdy:483 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:38:20:154 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:eOnNewAgentStatisticsEvent 18:38:20:162 CTIOS1-ctios Trace: >>CG:[call.5000.2131420841]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420841 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420841 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41384 NewConnDevID:41384 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420841 ecc:(...)) 18:38:20:162 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420841.41384]:eCallDataUpdateEvent,Msk(bf0126) 18:38:20:162 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420841.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:20:255 CTIOS1-ctios Trace: >>CG:[call.5000.46855792]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855792 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855792 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ConnDevID:9103034668605 CallWrpupData:ITMS_1260_DXXMediaIssue ,103 NewConnDevID:42754 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855792 ecc:(...)) 18:38:20:255 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855792.9103034668605]:eCallDataUpdateEvent 18:38:20:255 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855792.42754]:eCallDataUpdateEvent 18:38:20:369 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:1) 18:38:20:369 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:20:369 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:370 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:370 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:370 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:370 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:370 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:370 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:390 CTIOS1-ctios Trace: >>CG:[call.5000.2131420840]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420840 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420840) 18:38:20:391 CTIOS1-ctios Trace: >>CG:[call.5000.2131420840]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420840 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41370 RelDevID:41370 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420840) 18:38:20:391 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420840.41370]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:20:391 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420840.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:20:391 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420840.41370]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:20:391 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420840.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:20:391 CTIOS1-ctios Trace: >>CG:[call.5000.2131420840]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420840 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41370 MsgID:eCallClearedEvent DvrKey:call.5000.2131420840) 18:38:20:391 CTIOS1-ctios Trace: >>CG:[call.5000.2131420840]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420840 ConnDevIDTyp:0 ConnDevID:41370 MsgID:eCallEndEvent DvrKey:call.5000.2131420840) 18:38:20:391 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:20:391 CTIOS1-ctios Trace: Removed CallConnection(41370.0). 18:38:20:391 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:20:391 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420840.41370]:eCallClearedEvent,Msk(3f0000) 18:38:20:391 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420840.51023]:eCallClearedEvent,Msk(3f0000) 18:38:20:391 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420840 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:20:391 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420840.41370]:eCallEndEvent 18:38:20:391 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420840.51023]:eCallEndEvent 18:38:20:392 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:20:392 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:392 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:410 CTIOS1-ctios Trace: >>CG:[call.5000.2131420841]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420841 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420841) 18:38:20:410 CTIOS1-ctios Trace: >>CG:[call.5000.2131420841]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420841 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41384 RelDevID:41384 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420841) 18:38:20:410 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420841.41384]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:20:410 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420841.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:20:410 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420841.41384]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:20:410 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420841.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:20:410 CTIOS1-ctios Trace: >>CG:[call.5000.2131420841]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420841 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41384 MsgID:eCallClearedEvent DvrKey:call.5000.2131420841) 18:38:20:410 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420841.41384]:eCallClearedEvent,Msk(3f0000) 18:38:20:410 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420841.51044]:eCallClearedEvent,Msk(3f0000) 18:38:20:411 CTIOS1-ctios Trace: >>CG:[call.5000.2131420841]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420841 ConnDevIDTyp:0 ConnDevID:41384 MsgID:eCallEndEvent DvrKey:call.5000.2131420841) 18:38:20:411 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:20:411 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420841.41384]:eCallEndEvent 18:38:20:411 CTIOS1-ctios Trace: Removed CallConnection(41384.0). 18:38:20:411 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:20:411 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420841 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:20:411 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420841.51044]:eCallEndEvent 18:38:20:411 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:20:411 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:411 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:423 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32372197 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5948 LogdOnTimeTdy:9339 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5948 LogdOnTimeSess:9339 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:20:440 CTIOS1-ctios Trace: >>CG:[call.5000.198845450]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845450 ConnDevIDTyp:0 ConnDevID:21153 MsgID:eCallEndEvent DvrKey:call.5000.198845450) 18:38:20:440 CTIOS1-ctios Trace: Removed CallConnection(03009319010.1). 18:38:20:440 CTIOS1-ctios Trace: Removed CallConnection(21153.0). 18:38:20:440 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845450 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:20:440 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845450.03009319010]:eCallEndEvent 18:38:20:440 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845450.21153]:eCallEndEvent 18:38:20:440 CTIOS1-ctios Trace: >>CG:[agent.5000.36226]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9947 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21153 AGID:36226 AGInstr:21153 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36226 AGAvailStatus:1) 18:38:20:440 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36226]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:20:440 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36226]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:442 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32372198 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5116 LogdOnTimeTdy:9434 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:292 LogdOnTimeSess:688 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:20:526 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eNotReady) 18:38:20:576 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:200 SVCID:5001 SG#:300 SGID:5002 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42076 ANI:03335511614 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207023 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207023 RCallKeySeq#:1 CallTypIDTag:5004 PreCallIIDTag:7990529) 18:38:20:605 CTIOS1-ctios Trace: >>CG:[agent.5000.41851]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:8945 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42076 AGID:41851 AGInstr:42076 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41851 AGAvailStatus:0) 18:38:20:605 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41851]:eAgentStateEvent(eReserved),Msk(0) 18:38:20:605 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41851]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:20:605 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41851]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:20:606 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41851]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:20:606 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41851]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:20:606 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41851]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:20:606 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41851]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:20:606 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41851]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:20:607 CTIOS1-ctios Trace: >>CG:[call.5000.46855648]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855648 ConnDevIDTyp:1 ConnDevID:04235726629 MsgID:eCallEndEvent DvrKey:call.5000.46855648) 18:38:20:607 CTIOS1-ctios Trace: >>CG:[agent.5000.48779]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11104 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42543 AGID:48779 AGInstr:42543 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48779 AGAvailStatus:1) 18:38:20:607 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855648 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:20:607 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:20:607 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:607 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:607 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:607 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:608 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:608 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:608 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48779]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:608 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:619 CTIOS1-ctios Trace: >>CG:[agent.5000.48506]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:303 SGID:5014 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10677 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42120 AGID:48506 AGInstr:42120 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48506 AGAvailStatus:0) 18:38:20:619 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:eAgentStateEvent(eTalking),Msk(0) 18:38:20:619 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:20:619 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:20:619 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48506]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:20:619 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48506]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:20:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:20:620 CTIOS1-ctios Trace: >>CG:[call.5000.46855911]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855911 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855911 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0572662771 NewConnDevID:0572662771 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855911 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105100))) 18:38:20:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:20:620 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48506]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:20:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855911.0572662771]:eCallDataUpdateEvent,Msk(bf0002) 18:38:20:620 CTIOS1-ctios Trace: >>CG:[call.5000.46855911]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855911 ConnDevIDTyp:0 SVC#:203 SVCID:5008 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:303 SGID:5014 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42120 CallngDevID:0572662771 CalldDevID:42120 LstRedirDevID:(null) AnsDevID:42120 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855911 Trnk#:0 TrnkGrp#:0) 18:38:20:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855911.42120]:eCallDataUpdateEvent,Msk(3f0001) 18:38:20:620 CTIOS1-ctios Trace: [call.5000.46855911] Found CallConnection(0572662771.1). 18:38:20:620 CTIOS1-ctios Trace: [call.5000.46855911] Found CallConnection(0572662771.1). 18:38:20:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855911.0572662771]:eCallEstablishedEvent,Msk(bf01a6) 18:38:20:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855911.42120]:eCallEstablishedEvent,Msk(bf01a6) 18:38:20:623 CTIOS1-ctios Trace: [call.5000.46855908] Found CallConnection(42092.0) for device 42092. 18:38:20:631 CTIOS1-ctios Trace: [call.5000.46855908] Found CallConnection(42092.0) for device 42092. 18:38:20:655 CTIOS1-ctios Trace: >>CG:[call.5000.46855915]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855915 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:03335511614 DNIS:42076 Dialed#:45233 ConnDevID:03335511614 RCallKeyDay:151314 RCallKeyCID:207023 MsgID:eCallBeginEvent DvrKey:call.5000.46855915 ecc:(...) ICMEntUniqID:icm.151314.207023 RCallKeySeq#:2) 18:38:20:656 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855915 18:38:20:656 CTIOS1-ctios Trace: >>CG:[call.5000.46855915]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855915 ConnDevIDTyp:1 SVC#:200 SVCID:5001 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03335511614 AlrtgDevID:(null) CallngDevID:03335511614 CalldDevID:42076 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855915 Trnk#:0 TrnkGrp#:0) 18:38:20:656 CTIOS1-ctios Trace: [call.5000.46855915]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03335511614. 18:38:20:656 CTIOS1-ctios Trace: CallConnection(03335511614.1) created AgentObject (Device) for DeviceID(03335511614). 18:38:20:656 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:20:656 CTIOS1-ctios Trace: Added CallConnection(03335511614.1). 18:38:20:656 CTIOS1-ctios Trace: [call.5000.46855915]::CreateCallConnection(): CallConnection(03335511614.1) created successfully. 18:38:20:656 CTIOS1-ctios Trace: >>CG:[call.5000.46855915]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855915 ConnDevIDTyp:1 SVC#:200 SVCID:5001 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:300 SGID:5002 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03335511614 AlrtgDevID:42076 CallngDevID:03335511614 CalldDevID:42076 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855915 Trnk#:0 TrnkGrp#:0) 18:38:20:656 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855915.03335511614]:eCallBeginEvent 18:38:20:656 CTIOS1-ctios Trace: [call.5000.46855915] Found CallConnection(03335511614.1) for device 03335511614. 18:38:20:656 CTIOS1-ctios Trace: [call.5000.46855915]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42076. 18:38:20:656 CTIOS1-ctios Trace: [call.5000.46855915] CallConnection(03335511614.1) found DeviceID(42076) AgentID(41851). 18:38:20:656 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:20:656 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855915.03335511614]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:20:656 CTIOS1-ctios Trace: Added CallConnection(03335511614.1). 18:38:20:656 CTIOS1-ctios Trace: [call.5000.46855915]::CreateCallConnection(): CallConnection(03335511614.1) created successfully. 18:38:20:656 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855915.42076]:eCallBeginEvent 18:38:20:656 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855915.03335511614]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:20:656 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855915.42076]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:20:676 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:0) 18:38:20:676 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:20:676 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:20:676 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:20:676 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:20:677 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:20:677 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:20:677 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:38:20:677 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:20:677 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:20:677 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:20:677 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:38:20:708 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:3 SVCID:9802 SG#:3 SGID:9786 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:51014 ANI:3002110906 UsrToUsrInfo:(null) Dialed#:81156 CallrEntrDig:81156 RCallKeyDay:151314 RCallKeyCID:204705 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.204705 RCallKeySeq#:7 CallTypIDTag:5278 PreCallIIDTag:7991172) 18:38:20:708 CTIOS1-ctios Trace: <-SND[GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3)][]:eAgentPrecallEvent 18:38:20:730 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:200 SVCID:5001 SG#:300 SGID:5002 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42044 ANI:0554293625 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206963 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206963 RCallKeySeq#:1 CallTypIDTag:5004 PreCallIIDTag:7990442) 18:38:20:730 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:20:739 CTIOS1-ctios Trace: >>CG:[agent.5000.10520]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7920 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51014 AGID:10520 AGInstr:51014 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10520 AGAvailStatus:0) 18:38:20:740 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10520]:eAgentStateEvent(eReserved),Msk(0) 18:38:20:740 CTIOS1-ctios Trace: <-SND[GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10520]:eAgentStateEvent(eReserved),Msk(0) 18:38:20:740 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10520]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:20:740 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10520]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:20:761 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9822 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42044 AGID:48004 AGInstr:42044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48004 AGAvailStatus:0) 18:38:20:761 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:eAgentStateEvent(eReserved),Msk(0) 18:38:20:761 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eAgentStateEvent(eReserved),Msk(0) 18:38:20:761 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:20:761 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:20:761 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:20:761 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:20:761 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:20:762 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:20:762 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:20:770 CTIOS1-ctios Trace: >>CG:[call.5000.46855916]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855916 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:3002110906 DNIS:51014 Dialed#:81156 CallrEntrDig:81156 ConnDevID:3002110906 RCallKeyDay:151314 RCallKeyCID:204705 MsgID:eCallBeginEvent DvrKey:call.5000.46855916 ecc:(...) ICMEntUniqID:icm.151314.204705 RCallKeySeq#:8) 18:38:20:770 CTIOS1-ctios Trace: >>CG:[call.5000.46855916]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855916 ConnDevIDTyp:1 SVC#:3 SVCID:9802 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3002110906 AlrtgDevID:(null) CallngDevID:3002110906 CalldDevID:51014 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855916 Trnk#:0 TrnkGrp#:0) 18:38:20:770 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855916 18:38:20:770 CTIOS1-ctios Trace: [call.5000.46855916]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3002110906. 18:38:20:770 CTIOS1-ctios Trace: CallConnection(3002110906.1) created AgentObject (Device) for DeviceID(3002110906). 18:38:20:770 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:20:770 CTIOS1-ctios Trace: Added CallConnection(3002110906.1). 18:38:20:770 CTIOS1-ctios Trace: [call.5000.46855916]::CreateCallConnection(): CallConnection(3002110906.1) created successfully. 18:38:20:770 CTIOS1-ctios Trace: >>CG:[call.5000.46855916]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855916 ConnDevIDTyp:1 SVC#:3 SVCID:9802 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:3 SGID:9786 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3002110906 AlrtgDevID:51014 CallngDevID:3002110906 CalldDevID:51014 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855916 Trnk#:0 TrnkGrp#:0) 18:38:20:770 CTIOS1-ctios Trace: [call.5000.46855916] Found CallConnection(3002110906.1) for device 3002110906. 18:38:20:770 CTIOS1-ctios Trace: [call.5000.46855916]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51014. 18:38:20:770 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855916.3002110906]:eCallBeginEvent 18:38:20:770 CTIOS1-ctios Trace: [call.5000.46855916] CallConnection(3002110906.1) found DeviceID(51014) AgentID(10520). 18:38:20:770 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:20:770 CTIOS1-ctios Trace: Added CallConnection(3002110906.1). 18:38:20:770 CTIOS1-ctios Trace: [call.5000.46855916]::CreateCallConnection(): CallConnection(3002110906.1) created successfully. 18:38:20:770 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855916.3002110906]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:20:771 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855916.51014]:eCallBeginEvent 18:38:20:771 CTIOS1-ctios Trace: <-SND[GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855916.51014]:eCallBeginEvent 18:38:20:771 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855916.3002110906]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:20:771 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855916.51014]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:20:771 CTIOS1-ctios Trace: <-SND[GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855916.51014]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:20:772 CTIOS1-ctios Trace: ->RCV[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4) a=3693][agent.5000.3693]:eSetAgentStateRequest(eNotReady) 18:38:20:795 CTIOS1-ctios Trace: >>CG:[call.5000.46855917]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855917 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0554293625 DNIS:42044 Dialed#:45233 ConnDevID:0554293625 RCallKeyDay:151314 RCallKeyCID:206963 MsgID:eCallBeginEvent DvrKey:call.5000.46855917 ecc:(...) ICMEntUniqID:icm.151314.206963 RCallKeySeq#:2) 18:38:20:795 CTIOS1-ctios Trace: >>CG:[call.5000.46855917]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855917 ConnDevIDTyp:1 SVC#:200 SVCID:5001 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0554293625 AlrtgDevID:(null) CallngDevID:0554293625 CalldDevID:42044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855917 Trnk#:0 TrnkGrp#:0) 18:38:20:795 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855917 18:38:20:795 CTIOS1-ctios Trace: [call.5000.46855917]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0554293625. 18:38:20:795 CTIOS1-ctios Trace: CallConnection(0554293625.1) created AgentObject (Device) for DeviceID(0554293625). 18:38:20:795 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:20:795 CTIOS1-ctios Trace: Added CallConnection(0554293625.1). 18:38:20:795 CTIOS1-ctios Trace: [call.5000.46855917]::CreateCallConnection(): CallConnection(0554293625.1) created successfully. 18:38:20:795 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855917.0554293625]:eCallBeginEvent 18:38:20:795 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855917.0554293625]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:20:795 CTIOS1-ctios Trace: >>CG:[call.5000.46855917]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855917 ConnDevIDTyp:1 SVC#:200 SVCID:5001 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:300 SGID:5002 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0554293625 AlrtgDevID:42044 CallngDevID:0554293625 CalldDevID:42044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855917 Trnk#:0 TrnkGrp#:0) 18:38:20:796 CTIOS1-ctios Trace: [call.5000.46855917] Found CallConnection(0554293625.1) for device 0554293625. 18:38:20:796 CTIOS1-ctios Trace: [call.5000.46855917]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42044. 18:38:20:796 CTIOS1-ctios Trace: [call.5000.46855917] CallConnection(0554293625.1) found DeviceID(42044) AgentID(48004). 18:38:20:796 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:20:796 CTIOS1-ctios Trace: Added CallConnection(0554293625.1). 18:38:20:796 CTIOS1-ctios Trace: [call.5000.46855917]::CreateCallConnection(): CallConnection(0554293625.1) created successfully. 18:38:20:796 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855917.42044]:eCallBeginEvent 18:38:20:796 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855917.42044]:eCallBeginEvent 18:38:20:796 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855917.0554293625]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:20:796 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855917.42044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:20:796 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855917.42044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:20:848 CTIOS1-ctios Trace: >>CG:[call.5000.46855792]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855792 ConnDevIDTyp:0 ConnDevID:42754 MsgID:eCallEndEvent DvrKey:call.5000.46855792) 18:38:20:848 CTIOS1-ctios Trace: Removed CallConnection(9103034668605.1). 18:38:20:848 CTIOS1-ctios Trace: Removed CallConnection(42754.0). 18:38:20:848 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855792 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:20:848 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855792.9103034668605]:eCallEndEvent 18:38:20:848 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855792.42754]:eCallEndEvent 18:38:20:849 CTIOS1-ctios Trace: >>CG:[agent.5000.46110]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9356 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42754 AGID:46110 AGInstr:42754 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46110 AGAvailStatus:1) 18:38:20:849 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46110]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:20:849 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46110]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:849 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46110]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:20:911 CTIOS1-ctios Trace: >>CG:[agent.5000.12939]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8913 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51116 AGID:12939 AGInstr:51116 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12939 AGAvailStatus:1) 18:38:20:911 CTIOS1-ctios Trace: >>CG:[call.5000.46855918]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855918 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51116 ConnDevID:51116 MsgID:eCallBeginEvent DvrKey:call.5000.46855918 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105100))) 18:38:20:911 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855918 18:38:20:911 CTIOS1-ctios Trace: >>CG:[call.5000.46855918]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855918 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51116 CallngDevID:51116 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855918) 18:38:20:911 CTIOS1-ctios Trace: [call.5000.46855918] CallConnection(51116.0) found DeviceID(51116) AgentID(12939). 18:38:20:911 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:20:911 CTIOS1-ctios Trace: Added CallConnection(51116.0). 18:38:20:911 CTIOS1-ctios Trace: [call.5000.46855918]::CreateCallConnection(): CallConnection(51116.0) created successfully. 18:38:20:911 CTIOS1-ctios Trace: >>CG:[agent.5000.12939]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8913 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51116 AGID:12939 AGInstr:51116 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12939 AGAvailStatus:0) 18:38:20:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12939]:eAgentStateEvent(eTalking),Msk(0) 18:38:20:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12939]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:20:911 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12939]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:20:911 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855918.51116]:eCallBeginEvent,Msk(bf0002) 18:38:20:912 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855918.51116]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:20:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12939]:eAgentStateEvent(eTalking),Msk(0) 18:38:20:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12939]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:20:912 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12939]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:20:922 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5864 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42163 AGID:3693 AGInstr:42163 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3693 AGAvailStatus:0) 18:38:20:922 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:20:922 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:20:922 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:20:922 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:20:923 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:20:923 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:20:923 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:20:923 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:20:923 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:20:923 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eSetAgentStateConf(UniqObjID:agent.5000.3693 MsgID:eSetAgentStateConf TgtCILClntID:GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)) 18:38:20:923 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eSetAgentStateConf 18:38:20:974 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eAvailable) 18:38:21:000 CTIOS1-ctios Trace: >>CG:[call.5000.154709889]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709889 ConnDevIDTyp:1 ConnDevID:0652555903 MsgID:eCallEndEvent DvrKey:call.5000.154709889) 18:38:21:000 CTIOS1-ctios Trace: Removed CallConnection(0652555903.1). 18:38:21:000 CTIOS1-ctios Trace: Removed CallConnection(21118.0). 18:38:21:000 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709889 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:21:000 CTIOS1-ctios Trace: >>CG:[agent.5000.33707]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10755 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21118 AGID:33707 AGInstr:21118 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33707 AGAvailStatus:1) 18:38:21:001 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709889.0652555903]:eCallEndEvent 18:38:21:001 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709889.21118]:eCallEndEvent 18:38:21:001 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33707]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:21:001 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33707]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:010 CTIOS1-ctios Trace: >>CG:[call.5000.46855684]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855684 ConnDevIDTyp:0 ConnDevID:51084 MsgID:eCallEndEvent DvrKey:call.5000.46855684) 18:38:21:010 CTIOS1-ctios Trace: Removed CallConnection(51084.0). 18:38:21:010 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855684 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:21:010 CTIOS1-ctios Trace: >>CG:[agent.5000.33606]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10012 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51084 AGID:33606 AGInstr:51084 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33606 AGAvailStatus:1) 18:38:21:010 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855684.51084]:eCallEndEvent 18:38:21:010 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33606]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:21:010 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33606]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:010 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33606]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:034 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:1) 18:38:21:035 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:21:035 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:21:035 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:035 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:035 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:035 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:035 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:035 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:035 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:035 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:38:21:036 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:38:21:044 CTIOS1-ctios Trace: >>CG:[agent.5000.48125]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:606 SGID:6059 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10042 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42628 AGID:48125 AGInstr:42628 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48125 AGAvailStatus:0) 18:38:21:044 CTIOS1-ctios Trace: >>CG:[call.5000.46855912]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855912 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855912 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03227863782 NewConnDevID:03227863782 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855912 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105100))) 18:38:21:044 CTIOS1-ctios Trace: >>CG:[call.5000.46855912]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855912 ConnDevIDTyp:0 SVC#:607 SVCID:6107 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:606 SGID:6059 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42628 CallngDevID:03227863782 CalldDevID:42628 LstRedirDevID:(null) AnsDevID:42628 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855912 Trnk#:0 TrnkGrp#:0) 18:38:21:044 CTIOS1-ctios Trace: [call.5000.46855912] Found CallConnection(03227863782.1). 18:38:21:044 CTIOS1-ctios Trace: [call.5000.46855912] Found CallConnection(03227863782.1). 18:38:21:045 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48125]:eAgentStateEvent(eTalking),Msk(0) 18:38:21:045 CTIOS1-ctios Trace: <-SND[FO7-145-DB0E-4840-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48125]:eAgentStateEvent(eTalking),Msk(0) 18:38:21:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855912.03227863782]:eCallDataUpdateEvent,Msk(bf0002) 18:38:21:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855912.42628]:eCallDataUpdateEvent,Msk(3f0001) 18:38:21:045 CTIOS1-ctios Trace: <-SND[FO7-145-DB0E-4840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855912.42628]:eCallDataUpdateEvent,Msk(3f0001) 18:38:21:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855912.03227863782]:eCallEstablishedEvent,Msk(bf01a6) 18:38:21:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855912.42628]:eCallEstablishedEvent,Msk(bf01a6) 18:38:21:045 CTIOS1-ctios Trace: <-SND[FO7-145-DB0E-4840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855912.42628]:eCallEstablishedEvent,Msk(bf01a6) 18:38:21:079 CTIOS1-ctios Trace: ->RCV[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4) a=48630][agent.5000.48630]:eSetAgentStateRequest(eNotReady) 18:38:21:116 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eNotReady) 18:38:21:182 CTIOS1-ctios Trace: [call.5000.46855911] Found CallConnection(42120.0) for device 42120. 18:38:21:221 CTIOS1-ctios Trace: [call.5000.46855911] Found CallConnection(42120.0) for device 42120. 18:38:21:227 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42243 AGID:48630 AGInstr:42243 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48630 AGAvailStatus:0) 18:38:21:227 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:21:228 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:21:228 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:228 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:228 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:228 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:228 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:228 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:228 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:228 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eSetAgentStateConf(UniqObjID:agent.5000.48630 MsgID:eSetAgentStateConf TgtCILClntID:GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)) 18:38:21:229 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eSetAgentStateConf 18:38:21:259 CTIOS1-ctios Trace: [call.5000.198845495] Found CallConnection(42618.0) for device 42618. 18:38:21:261 CTIOS1-ctios Trace: [call.5000.198845495] Found CallConnection(42618.0) for device 42618. 18:38:21:261 CTIOS1-ctios Trace: >>CG:[call.5000.198845495]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845495 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42618 RelDevID:42618 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845495) 18:38:21:261 CTIOS1-ctios Trace: >>CG:[call.5000.198845495]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845495 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0822508268 RelDevID:0822508268 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845495) 18:38:21:261 CTIOS1-ctios Trace: >>CG:[call.5000.198845495]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845495 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0822508268 MsgID:eCallClearedEvent DvrKey:call.5000.198845495) 18:38:21:261 CTIOS1-ctios Trace: >>CG:[agent.5000.48734]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11059 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42618 AGID:48734 AGInstr:42618 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48734 AGAvailStatus:0) 18:38:21:261 CTIOS1-ctios Trace: [agent.5000.48734]: Current Wrapup Mode = 3 18:38:21:262 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845495.0822508268]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:21:262 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845495.42618]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:21:262 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845495.42618]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:21:262 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845495.0822508268]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:21:262 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845495.42618]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:21:262 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845495.42618]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:21:262 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845495.0822508268]:eCallClearedEvent,Msk(3f0000) 18:38:21:262 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845495.42618]:eCallClearedEvent,Msk(3f0000) 18:38:21:262 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845495.42618]:eCallClearedEvent,Msk(3f0000) 18:38:21:262 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48734]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:21:262 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48734]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:21:262 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48734]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:21:262 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48734]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:21:266 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:0) 18:38:21:266 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:21:266 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:21:266 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:266 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:266 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:266 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:266 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:266 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:266 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:267 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:38:21:267 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:38:21:376 CTIOS1-ctios Trace: ->RCV[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4) a=3693][agent.5000.3693]:eSetAgentStateRequest(eAvailable) 18:38:21:393 CTIOS1-ctios Trace: ->RCV[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4) a=44223][agent.5000.44223]:eSetAgentStateRequest(eNotReady) 18:38:21:436 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5864 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42163 AGID:3693 AGInstr:42163 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3693 AGAvailStatus:1) 18:38:21:436 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:21:436 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:21:436 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:436 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:436 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:436 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:437 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:437 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:437 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:437 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eSetAgentStateConf(UniqObjID:agent.5000.3693 MsgID:eSetAgentStateConf TgtCILClntID:GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)) 18:38:21:437 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eSetAgentStateConf 18:38:21:449 CTIOS1-ctios Trace: [call.5000.46855570] Found CallConnection(42222.0) for device 42222. 18:38:21:450 CTIOS1-ctios Trace: [call.5000.46855570] Found CallConnection(42222.0) for device 42222. 18:38:21:450 CTIOS1-ctios Trace: >>CG:[call.5000.46855570]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855570 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42222 RelDevID:42222 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855570) 18:38:21:450 CTIOS1-ctios Trace: >>CG:[call.5000.46855570]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855570 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03435762213 RelDevID:03435762213 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855570) 18:38:21:450 CTIOS1-ctios Trace: >>CG:[call.5000.46855570]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855570 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03435762213 MsgID:eCallClearedEvent DvrKey:call.5000.46855570) 18:38:21:451 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855570.03435762213]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:21:451 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855570.42222]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:21:451 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855570.42222]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:21:451 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855570.03435762213]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:21:451 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855570.42222]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:21:451 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855570.42222]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:21:451 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855570.03435762213]:eCallClearedEvent,Msk(3f0000) 18:38:21:451 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855570.42222]:eCallClearedEvent,Msk(3f0000) 18:38:21:451 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855570.42222]:eCallClearedEvent,Msk(3f0000) 18:38:21:453 CTIOS1-ctios Trace: >>CG:[agent.5000.48720]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11029 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42222 AGID:48720 AGInstr:42222 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48720 AGAvailStatus:0) 18:38:21:453 CTIOS1-ctios Trace: [agent.5000.48720]: Current Wrapup Mode = 3 18:38:21:453 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:21:454 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:21:454 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:21:454 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:21:454 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:21:454 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:21:454 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:21:454 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:21:454 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:21:460 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eAvailable) 18:38:21:518 CTIOS1-ctios Trace: ->RCV[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4) a=48630][agent.5000.48630]:eSetAgentStateRequest(eAvailable) 18:38:21:520 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:1) 18:38:21:520 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:21:520 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:21:520 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:520 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:520 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:521 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:521 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:521 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:521 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:521 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:38:21:521 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:38:21:545 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:615 SVCID:6113 SG#:614 SGID:6065 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42543 ANI:0514571642 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206691 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206691 RCallKeySeq#:1 CallTypIDTag:5137 PreCallIIDTag:7990003) 18:38:21:545 CTIOS1-ctios Trace: >>CG:[agent.5000.44223]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8408 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42040 AGID:44223 AGInstr:42040 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.44223 AGAvailStatus:0) 18:38:21:545 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:21:545 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:21:546 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:546 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:546 CTIOS1-ctios Trace: >>CG:[agent.5000.44223]:eSetAgentStateConf(UniqObjID:agent.5000.44223 MsgID:eSetAgentStateConf TgtCILClntID:FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)) 18:38:21:546 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:546 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:546 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:546 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:546 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:546 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:eSetAgentStateConf 18:38:21:577 CTIOS1-ctios Trace: >>CG:[agent.5000.48779]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11104 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42543 AGID:48779 AGInstr:42543 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48779 AGAvailStatus:0) 18:38:21:578 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:eAgentStateEvent(eReserved),Msk(0) 18:38:21:578 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:21:578 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:21:578 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:21:578 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:21:578 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:21:578 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:21:579 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48779]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:21:579 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:21:580 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42243 AGID:48630 AGInstr:42243 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48630 AGAvailStatus:1) 18:38:21:580 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eSetAgentStateConf(UniqObjID:agent.5000.48630 MsgID:eSetAgentStateConf TgtCILClntID:GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)) 18:38:21:580 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:21:580 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:21:580 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:580 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:580 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:580 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:580 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:580 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:581 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:581 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eSetAgentStateConf 18:38:21:614 CTIOS1-ctios Trace: >>CG:[call.5000.46855923]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855923 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0514571642 DNIS:42543 Dialed#:45233 ConnDevID:0514571642 RCallKeyDay:151314 RCallKeyCID:206691 MsgID:eCallBeginEvent DvrKey:call.5000.46855923 ecc:(...) ICMEntUniqID:icm.151314.206691 RCallKeySeq#:2) 18:38:21:614 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855923 18:38:21:615 CTIOS1-ctios Trace: >>CG:[call.5000.46855923]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855923 ConnDevIDTyp:1 SVC#:615 SVCID:6113 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0514571642 AlrtgDevID:(null) CallngDevID:0514571642 CalldDevID:42543 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855923 Trnk#:0 TrnkGrp#:0) 18:38:21:615 CTIOS1-ctios Trace: [call.5000.46855923]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0514571642. 18:38:21:615 CTIOS1-ctios Trace: >>CG:[call.5000.46855923]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855923 ConnDevIDTyp:1 SVC#:615 SVCID:6113 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:614 SGID:6065 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0514571642 AlrtgDevID:42543 CallngDevID:0514571642 CalldDevID:42543 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855923 Trnk#:0 TrnkGrp#:0) 18:38:21:615 CTIOS1-ctios Trace: CallConnection(0514571642.1) created AgentObject (Device) for DeviceID(0514571642). 18:38:21:615 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:21:615 CTIOS1-ctios Trace: Added CallConnection(0514571642.1). 18:38:21:615 CTIOS1-ctios Trace: [call.5000.46855923]::CreateCallConnection(): CallConnection(0514571642.1) created successfully. 18:38:21:615 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855923.0514571642]:eCallBeginEvent 18:38:21:615 CTIOS1-ctios Trace: [call.5000.46855923] Found CallConnection(0514571642.1) for device 0514571642. 18:38:21:615 CTIOS1-ctios Trace: [call.5000.46855923]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42543. 18:38:21:615 CTIOS1-ctios Trace: [call.5000.46855923] CallConnection(0514571642.1) found DeviceID(42543) AgentID(48779). 18:38:21:615 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:21:615 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855923.0514571642]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:21:615 CTIOS1-ctios Trace: Added CallConnection(0514571642.1). 18:38:21:615 CTIOS1-ctios Trace: [call.5000.46855923]::CreateCallConnection(): CallConnection(0514571642.1) created successfully. 18:38:21:615 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855923.42543]:eCallBeginEvent 18:38:21:615 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855923.0514571642]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:21:615 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855923.42543]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:21:617 CTIOS1-ctios Trace: [call.5000.46855912] Found CallConnection(42628.0) for device 42628. 18:38:21:655 CTIOS1-ctios Trace: [call.5000.46855912] Found CallConnection(42628.0) for device 42628. 18:38:21:662 CTIOS1-ctios Trace: >>CG:[agent.5000.41851]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:300 SGID:5002 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8945 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42076 AGID:41851 AGInstr:42076 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41851 AGAvailStatus:0) 18:38:21:662 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41851]:eAgentStateEvent(eTalking),Msk(0) 18:38:21:662 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41851]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:662 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41851]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:662 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41851]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:662 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41851]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:662 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41851]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:662 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41851]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:663 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41851]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:663 CTIOS1-ctios Trace: >>CG:[call.5000.46855915]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855915 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855915 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03335511614 NewConnDevID:03335511614 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855915 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105101))) 18:38:21:663 CTIOS1-ctios Trace: >>CG:[call.5000.46855915]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855915 ConnDevIDTyp:0 SVC#:200 SVCID:5001 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:300 SGID:5002 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42076 CallngDevID:03335511614 CalldDevID:42076 LstRedirDevID:(null) AnsDevID:42076 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855915 Trnk#:0 TrnkGrp#:0) 18:38:21:663 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855915.03335511614]:eCallDataUpdateEvent,Msk(bf0002) 18:38:21:663 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855915.42076]:eCallDataUpdateEvent,Msk(3f0001) 18:38:21:663 CTIOS1-ctios Trace: [call.5000.46855915] Found CallConnection(03335511614.1). 18:38:21:663 CTIOS1-ctios Trace: [call.5000.46855915] Found CallConnection(03335511614.1). 18:38:21:663 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855915.03335511614]:eCallEstablishedEvent,Msk(bf01a6) 18:38:21:663 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855915.42076]:eCallEstablishedEvent,Msk(bf01a6) 18:38:21:698 CTIOS1-ctios Trace: >>CG:[call.5000.46853968]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46853968 ConnDevIDTyp:1 ConnDevID:0515490969 MsgID:eCallEndEvent DvrKey:call.5000.46853968) 18:38:21:698 CTIOS1-ctios Trace: Removed CallConnection(0515490969.1). 18:38:21:698 CTIOS1-ctios Trace: Removed CallConnection(42029.0). 18:38:21:698 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46853968 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:21:698 CTIOS1-ctios Trace: <-SND[37096][call.5000.46853968.0515490969]:eCallEndEvent 18:38:21:698 CTIOS1-ctios Trace: <-SND[37096][call.5000.46853968.42029]:eCallEndEvent 18:38:21:698 CTIOS1-ctios Trace: >>CG:[agent.5000.48363]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10380 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42029 AGID:48363 AGInstr:42029 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48363 AGAvailStatus:1) 18:38:21:698 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:21:698 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:699 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:699 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48363]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:699 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48363]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:699 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:699 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:699 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48363]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:727 CTIOS1-ctios Trace: ->RCV[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4) a=44223][agent.5000.44223]:eSetAgentStateRequest(eAvailable) 18:38:21:729 CTIOS1-ctios Trace: >>CG:[agent.5000.48363]:eQueryAgentStatisticsConf(IID:32372208 PrphID:5000 AGExt:42029 AGID:48363 AGInstr:42029 UniqObjID:agent.5000.48363 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:188 LogdOnTimeTdy:9333 NotRdyTimeTdy:1676 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:30 HdlCallsTlkTimeTdy:7245 HdlCallsTimeTdy:7439 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:181 LogdOnTimeSess:5960 NotRdyTimeSess:384 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:19 HdlCallsTlkTimeSess:5249 HdlCallsTimeSess:5376 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:127 HdlCallsAftCallTimeTdy:194 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCalls 18:38:21:782 CTIOS1-ctios Trace: >>CG:[agent.5000.10520]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:3 SGID:9786 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7920 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51014 AGID:10520 AGInstr:51014 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10520 AGAvailStatus:0) 18:38:21:782 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10520]:eAgentStateEvent(eTalking),Msk(0) 18:38:21:782 CTIOS1-ctios Trace: <-SND[GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10520]:eAgentStateEvent(eTalking),Msk(0) 18:38:21:782 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10520]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:782 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10520]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:782 CTIOS1-ctios Trace: >>CG:[call.5000.46855916]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855916 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855916 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81156 ConnDevID:3002110906 NewConnDevID:3002110906 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855916 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105101))) 18:38:21:783 CTIOS1-ctios Trace: >>CG:[call.5000.46855916]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855916 ConnDevIDTyp:0 SVC#:3 SVCID:9802 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:3 SGID:9786 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51014 CallngDevID:3002110906 CalldDevID:51014 LstRedirDevID:(null) AnsDevID:51014 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855916 Trnk#:0 TrnkGrp#:0) 18:38:21:783 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855916.3002110906]:eCallDataUpdateEvent,Msk(bf0002) 18:38:21:783 CTIOS1-ctios Trace: [call.5000.46855916] Found CallConnection(3002110906.1). 18:38:21:783 CTIOS1-ctios Trace: [call.5000.46855916] Found CallConnection(3002110906.1). 18:38:21:783 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855916.51014]:eCallDataUpdateEvent,Msk(3f0001) 18:38:21:783 CTIOS1-ctios Trace: <-SND[GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855916.51014]:eCallDataUpdateEvent,Msk(3f0001) 18:38:21:783 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855916.3002110906]:eCallEstablishedEvent,Msk(bf01a6) 18:38:21:783 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855916.51014]:eCallEstablishedEvent,Msk(bf01a6) 18:38:21:783 CTIOS1-ctios Trace: <-SND[GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855916.51014]:eCallEstablishedEvent,Msk(bf01a6) 18:38:21:785 CTIOS1-ctios Trace: ->RCV[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4) a=36328][call.5000.198845429.21026]:eSetCallDataRequest 18:38:21:785 CTIOS1-ctios Trace: [call.5000.198845429.21026] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:21:785 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845429.21026]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:21:787 CTIOS1-ctios Trace: >>CG:[agent.5000.44223]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8408 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42040 AGID:44223 AGInstr:42040 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.44223 AGAvailStatus:1) 18:38:21:787 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:21:787 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:21:787 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:788 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:788 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:788 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:788 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:788 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:788 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:21:788 CTIOS1-ctios Trace: >>CG:[agent.5000.44223]:eSetAgentStateConf(UniqObjID:agent.5000.44223 MsgID:eSetAgentStateConf TgtCILClntID:FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)) 18:38:21:788 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:eSetAgentStateConf 18:38:21:789 CTIOS1-ctios Trace: >>CG:[agent.5000.3880]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:6609 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42041 AGID:3880 AGInstr:42041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3880 AGAvailStatus:0) 18:38:21:789 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:21:789 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:789 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:789 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:789 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:789 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:789 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:789 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:809 CTIOS1-ctios Trace: >>CG:[agent.5000.48004]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:300 SGID:5002 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9822 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42044 AGID:48004 AGInstr:42044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48004 AGAvailStatus:0) 18:38:21:810 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:eAgentStateEvent(eTalking),Msk(0) 18:38:21:810 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:eAgentStateEvent(eTalking),Msk(0) 18:38:21:810 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:810 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:810 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:810 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:810 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:810 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48004]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:810 CTIOS1-ctios Trace: >>CG:[call.5000.46855917]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855917 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855917 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0554293625 NewConnDevID:0554293625 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855917 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105101))) 18:38:21:810 CTIOS1-ctios Trace: >>CG:[call.5000.46855917]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855917 ConnDevIDTyp:0 SVC#:200 SVCID:5001 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:300 SGID:5002 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42044 CallngDevID:0554293625 CalldDevID:42044 LstRedirDevID:(null) AnsDevID:42044 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855917 Trnk#:0 TrnkGrp#:0) 18:38:21:810 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48004]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:811 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855917.0554293625]:eCallDataUpdateEvent,Msk(bf0002) 18:38:21:811 CTIOS1-ctios Trace: [call.5000.46855917] Found CallConnection(0554293625.1). 18:38:21:811 CTIOS1-ctios Trace: [call.5000.46855917] Found CallConnection(0554293625.1). 18:38:21:811 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855917.42044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:21:811 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855917.42044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:21:811 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855917.0554293625]:eCallEstablishedEvent,Msk(bf01a6) 18:38:21:811 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855917.42044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:21:811 CTIOS1-ctios Trace: <-SND[FC8-33-D529-7260-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855917.42044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:21:825 CTIOS1-ctios Trace: >>CG:[call.5000.46855912]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855912 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855912 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03227863782 NewConnDevID:03227863782 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855912 ecc:(...)) 18:38:21:825 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855912.03227863782]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:21:825 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855912.42628]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:21:825 CTIOS1-ctios Trace: <-SND[FO7-145-DB0E-4840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855912.42628]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:21:828 CTIOS1-ctios Trace: ->RCV[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4) a=48456][agent.5000.48456]:eSetAgentStateRequest(eNotReady) 18:38:21:857 CTIOS1-ctios Trace: >>CG:[call.5000.198845429]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845429 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845429 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3016161310 CallWrpupData:PSTN_1218_RepeatedCall/PreviousSROpenwi NewConnDevID:21026 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845429 ecc:(...)) 18:38:21:857 CTIOS1-ctios Trace: >>CG:[call.5000.198845429.21026]:eSetCallDataConf(UniqObjID:call.5000.198845429.21026 MsgID:eSetCallDataConf TgtCILClntID:F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)) 18:38:21:858 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845429.3016161310]:eCallDataUpdateEvent 18:38:21:858 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845429.21026]:eCallDataUpdateEvent 18:38:21:858 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845429.21026]:eCallDataUpdateEvent 18:38:21:877 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:420 SGID:8583 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:42791 ANI:(null) UsrToUsrInfo:(null) Dialed#:45362 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207416 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207416 RCallKeySeq#:0 CallTypIDTag:5205 PreCallIIDTag:7991192) 18:38:21:877 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:420 SGID:8583 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:42754 ANI:(null) UsrToUsrInfo:(null) Dialed#:45362 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207417 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207417 RCallKeySeq#:0 CallTypIDTag:5205 PreCallIIDTag:7991193) 18:38:21:885 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207418 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207418 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991194) 18:38:21:888 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207419 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207419 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991195) 18:38:21:907 CTIOS1-ctios Trace: >>CG:[agent.5000.48200]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10132 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42791 AGID:48200 AGInstr:42791 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48200 AGAvailStatus:0) 18:38:21:907 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48200]:eAgentStateEvent(eReserved),Msk(0) 18:38:21:907 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48200]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:21:907 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48200]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:21:907 CTIOS1-ctios Trace: >>CG:[agent.5000.46110]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9356 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42754 AGID:46110 AGInstr:42754 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46110 AGAvailStatus:0) 18:38:21:907 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46110]:eAgentStateEvent(eReserved),Msk(0) 18:38:21:907 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46110]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:21:907 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46110]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:21:915 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:21:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:21:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:21:916 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:21:919 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:21:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:21:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:21:919 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:21:963 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:38:21:963 CTIOS1-ctios Trace: >>CG:[call.5000.46855924]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855924 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42122 ConnDevID:42122 MsgID:eCallBeginEvent DvrKey:call.5000.46855924 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105101))) 18:38:21:963 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855924 18:38:21:963 CTIOS1-ctios Trace: >>CG:[call.5000.46855924]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855924 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42122 CallngDevID:42122 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855924) 18:38:21:963 CTIOS1-ctios Trace: [call.5000.46855924] CallConnection(42122.0) found DeviceID(42122) AgentID(48756). 18:38:21:963 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:21:963 CTIOS1-ctios Trace: Added CallConnection(42122.0). 18:38:21:963 CTIOS1-ctios Trace: [call.5000.46855924]::CreateCallConnection(): CallConnection(42122.0) created successfully. 18:38:21:963 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:21:963 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:21:963 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:963 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:964 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:964 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:964 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:964 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:964 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:964 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855924.42122]:eCallBeginEvent,Msk(bf0002) 18:38:21:964 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855924.42122]:eCallBeginEvent,Msk(bf0002) 18:38:21:964 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855924.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:21:964 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855924.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:21:964 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:0) 18:38:21:965 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:21:965 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:21:965 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:965 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:965 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:965 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:965 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:965 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:965 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:21:982 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10520 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42253 AGID:48456 AGInstr:42253 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48456 AGAvailStatus:0) 18:38:21:982 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:21:982 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:21:982 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:982 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:982 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:982 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:982 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:982 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:982 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:21:983 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eSetAgentStateConf(UniqObjID:agent.5000.48456 MsgID:eSetAgentStateConf TgtCILClntID:GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)) 18:38:21:983 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eSetAgentStateConf 18:38:22:010 CTIOS1-ctios Trace: >>CG:[agent.5000.3880]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6609 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42041 AGID:3880 AGInstr:42041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3880 AGAvailStatus:1) 18:38:22:011 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:22:011 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:011 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:011 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:011 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:011 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:011 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:011 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:024 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eNotReady) 18:38:22:032 CTIOS1-ctios Trace: >>CG:[call.5000.2131420842]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420842 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41395 ConnDevID:41395 MsgID:eCallBeginEvent DvrKey:call.5000.2131420842) 18:38:22:032 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420842 18:38:22:032 CTIOS1-ctios Trace: >>CG:[call.5000.2131420842]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420842 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41395 CallngDevID:41395 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420842) 18:38:22:032 CTIOS1-ctios Trace: [call.5000.2131420842] CallConnection(41395.0) found DeviceID(41395) AgentID(). 18:38:22:032 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:22:032 CTIOS1-ctios Trace: Added CallConnection(41395.0). 18:38:22:032 CTIOS1-ctios Trace: [call.5000.2131420842]::CreateCallConnection(): CallConnection(41395.0) created successfully. 18:38:22:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420842.41395]:eCallBeginEvent,Msk(bf0002) 18:38:22:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420842.41395]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:22:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420842]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420842 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420842 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:42791 ConnDevID:41395 NewConnDevID:41395 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420842) 18:38:22:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420842.41395]:eCallDataUpdateEvent,Msk(bf0002) 18:38:22:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420842]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420842 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41395 CallngDevID:41395 CalldDevID:42791 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420842) 18:38:22:034 CTIOS1-ctios Trace: [call.5000.2131420842] Found CallConnection(41395.0) for device 41395. 18:38:22:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420842.41395]:eCallOriginatedEvent,Msk(bf0002) 18:38:22:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420842]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420842 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420842 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:42791 Dialed#:45362 ConnDevID:41395 NewConnDevID:41395 RCallKeyDay:151314 RCallKeyCID:207416 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420842 ICMEntUniqID:icm.151314.207416 RCallKeySeq#:1) 18:38:22:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420842.41395]:eCallDataUpdateEvent,Msk(bf0002) 18:38:22:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420842]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420842 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41395 AlrtgDevID: CallngDevID:41395 CalldDevID:42791 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420842 Trnk#:0 TrnkGrp#:0) 18:38:22:040 CTIOS1-ctios Trace: [call.5000.2131420842] Found CallConnection(41395.0) for device 41395. 18:38:22:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420842.41395]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:22:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420842]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420842 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:420 SGID:8583 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41395 AlrtgDevID:42791 CallngDevID:41395 CalldDevID:42791 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420842 Trnk#:0 TrnkGrp#:0) 18:38:22:041 CTIOS1-ctios Trace: [call.5000.2131420842] Found CallConnection(41395.0) for device 41395. 18:38:22:041 CTIOS1-ctios Trace: [call.5000.2131420842]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42791. 18:38:22:041 CTIOS1-ctios Trace: [call.5000.2131420842] CallConnection(41395.0) found DeviceID(42791) AgentID(48200). 18:38:22:041 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:22:041 CTIOS1-ctios Trace: Added CallConnection(41395.0). 18:38:22:041 CTIOS1-ctios Trace: [call.5000.2131420842]::CreateCallConnection(): CallConnection(41395.0) created successfully. 18:38:22:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420842.42791]:eCallBeginEvent 18:38:22:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420842.41395]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:22:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420842.42791]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:22:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420842]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420842 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420842 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41395 NewConnDevID:41395 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420842 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105101))) 18:38:22:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420842]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420842 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:420 SGID:8583 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42791 CallngDevID:41395 CalldDevID:42791 LstRedirDevID:(null) AnsDevID:42791 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420842 Trnk#:0 TrnkGrp#:0) 18:38:22:043 CTIOS1-ctios Trace: [call.5000.2131420842] Found CallConnection(41395.0). 18:38:22:043 CTIOS1-ctios Trace: [call.5000.2131420842] Found CallConnection(41395.0). 18:38:22:043 CTIOS1-ctios Trace: >>CG:[agent.5000.48200]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:420 SGID:8583 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10132 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42791 AGID:48200 AGInstr:42791 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48200 AGAvailStatus:0) 18:38:22:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420842.41395]:eCallDataUpdateEvent,Msk(bf0002) 18:38:22:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420842.42791]:eCallDataUpdateEvent,Msk(3f0001) 18:38:22:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420842.41395]:eCallEstablishedEvent,Msk(bf01a6) 18:38:22:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420842.42791]:eCallEstablishedEvent,Msk(bf01a6) 18:38:22:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48200]:eAgentStateEvent(eTalking),Msk(0) 18:38:22:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48200]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:044 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48200]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420842]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420842 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:42791 HldgDevID:42791 MsgID:eCallHeldEvent DvrKey:call.5000.2131420842) 18:38:22:044 CTIOS1-ctios Trace: [call.5000.2131420842] Found CallConnection(42791.0). 18:38:22:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420842.41395]: eCallHeldEvent,Msk(bf0126) 18:38:22:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420842.42791]: eCallHeldEvent,Msk(bf000a) 18:38:22:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420843]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420843 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41398 ConnDevID:41398 MsgID:eCallBeginEvent DvrKey:call.5000.2131420843) 18:38:22:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420843]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420843 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41398 CallngDevID:41398 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420843) 18:38:22:044 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420843 18:38:22:045 CTIOS1-ctios Trace: [call.5000.2131420843] CallConnection(41398.0) found DeviceID(41398) AgentID(). 18:38:22:045 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:22:045 CTIOS1-ctios Trace: Added CallConnection(41398.0). 18:38:22:045 CTIOS1-ctios Trace: [call.5000.2131420843]::CreateCallConnection(): CallConnection(41398.0) created successfully. 18:38:22:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420843.41398]:eCallBeginEvent,Msk(bf0002) 18:38:22:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420843.41398]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:22:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420843]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420843 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420843 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:42754 ConnDevID:41398 NewConnDevID:41398 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420843) 18:38:22:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420843.41398]:eCallDataUpdateEvent,Msk(bf0002) 18:38:22:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420843]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420843 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41398 CallngDevID:41398 CalldDevID:42754 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420843) 18:38:22:046 CTIOS1-ctios Trace: [call.5000.2131420843] Found CallConnection(41398.0) for device 41398. 18:38:22:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420843]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420843 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420843 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:42754 Dialed#:45362 ConnDevID:41398 NewConnDevID:41398 RCallKeyDay:151314 RCallKeyCID:207417 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420843 ICMEntUniqID:icm.151314.207417 RCallKeySeq#:1) 18:38:22:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420843]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420843 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41398 AlrtgDevID: CallngDevID:41398 CalldDevID:42754 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420843 Trnk#:0 TrnkGrp#:0) 18:38:22:047 CTIOS1-ctios Trace: [call.5000.2131420843] Found CallConnection(41398.0) for device 41398. 18:38:22:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420843]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420843 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:420 SGID:8583 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41398 AlrtgDevID:42754 CallngDevID:41398 CalldDevID:42754 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420843 Trnk#:0 TrnkGrp#:0) 18:38:22:047 CTIOS1-ctios Trace: [call.5000.2131420843] Found CallConnection(41398.0) for device 41398. 18:38:22:047 CTIOS1-ctios Trace: [call.5000.2131420843]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42754. 18:38:22:047 CTIOS1-ctios Trace: [call.5000.2131420843] CallConnection(41398.0) found DeviceID(42754) AgentID(46110). 18:38:22:047 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:22:047 CTIOS1-ctios Trace: Added CallConnection(41398.0). 18:38:22:047 CTIOS1-ctios Trace: [call.5000.2131420843]::CreateCallConnection(): CallConnection(41398.0) created successfully. 18:38:22:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420843]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420843 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420843 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41398 NewConnDevID:41398 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420843 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105101))) 18:38:22:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420843.41398]:eCallOriginatedEvent,Msk(bf0002) 18:38:22:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420843.41398]:eCallDataUpdateEvent,Msk(bf0002) 18:38:22:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420843.41398]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:22:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420843]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420843 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:420 SGID:8583 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42754 CallngDevID:41398 CalldDevID:42754 LstRedirDevID:(null) AnsDevID:42754 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420843 Trnk#:0 TrnkGrp#:0) 18:38:22:048 CTIOS1-ctios Trace: [call.5000.2131420843] Found CallConnection(41398.0). 18:38:22:048 CTIOS1-ctios Trace: [call.5000.2131420843] Found CallConnection(41398.0). 18:38:22:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420843.42754]:eCallBeginEvent 18:38:22:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420843.41398]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:22:048 CTIOS1-ctios Trace: >>CG:[agent.5000.46110]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:420 SGID:8583 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9356 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42754 AGID:46110 AGInstr:42754 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46110 AGAvailStatus:0) 18:38:22:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420843.42754]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:22:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420843.41398]:eCallDataUpdateEvent,Msk(bf0002) 18:38:22:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420843]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420843 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:42754 HldgDevID:42754 MsgID:eCallHeldEvent DvrKey:call.5000.2131420843) 18:38:22:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420843.42754]:eCallDataUpdateEvent,Msk(3f0001) 18:38:22:048 CTIOS1-ctios Trace: [call.5000.2131420843] Found CallConnection(42754.0). 18:38:22:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420843.41398]:eCallEstablishedEvent,Msk(bf01a6) 18:38:22:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420843.42754]:eCallEstablishedEvent,Msk(bf01a6) 18:38:22:048 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46110]:eAgentStateEvent(eTalking),Msk(0) 18:38:22:048 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46110]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:048 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46110]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420843.41398]: eCallHeldEvent,Msk(bf0126) 18:38:22:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420843.42754]: eCallHeldEvent,Msk(bf000a) 18:38:22:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420844]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420844 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41399 ConnDevID:41399 MsgID:eCallBeginEvent DvrKey:call.5000.2131420844) 18:38:22:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420844]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420844 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41399 CallngDevID:41399 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420844) 18:38:22:061 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420844 18:38:22:061 CTIOS1-ctios Trace: [call.5000.2131420844] CallConnection(41399.0) found DeviceID(41399) AgentID(). 18:38:22:061 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:22:061 CTIOS1-ctios Trace: Added CallConnection(41399.0). 18:38:22:061 CTIOS1-ctios Trace: [call.5000.2131420844]::CreateCallConnection(): CallConnection(41399.0) created successfully. 18:38:22:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420844.41399]:eCallBeginEvent,Msk(bf0002) 18:38:22:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420844.41399]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:22:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420844]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420844 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420844 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41399 NewConnDevID:41399 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420844) 18:38:22:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420844.41399]:eCallDataUpdateEvent,Msk(bf0002) 18:38:22:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420844]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420844 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41399 CallngDevID:41399 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420844) 18:38:22:063 CTIOS1-ctios Trace: [call.5000.2131420844] Found CallConnection(41399.0) for device 41399. 18:38:22:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420844.41399]:eCallOriginatedEvent,Msk(bf0002) 18:38:22:069 CTIOS1-ctios Trace: >>CG:[call.5000.2131420844]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420844 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420844 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41399 NewConnDevID:41399 RCallKeyDay:151314 RCallKeyCID:207418 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420844 ICMEntUniqID:icm.151314.207418 RCallKeySeq#:1) 18:38:22:069 CTIOS1-ctios Trace: >>CG:[call.5000.2131420844]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420844 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41399 AlrtgDevID: CallngDevID:41399 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420844 Trnk#:0 TrnkGrp#:0) 18:38:22:069 CTIOS1-ctios Trace: [call.5000.2131420844] Found CallConnection(41399.0) for device 41399. 18:38:22:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420844.41399]:eCallDataUpdateEvent,Msk(bf0002) 18:38:22:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420844.41399]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:22:071 CTIOS1-ctios Trace: >>CG:[call.5000.2131420844]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420844 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41399 AlrtgDevID:51044 CallngDevID:41399 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420844 Trnk#:0 TrnkGrp#:0) 18:38:22:071 CTIOS1-ctios Trace: [call.5000.2131420844] Found CallConnection(41399.0) for device 41399. 18:38:22:071 CTIOS1-ctios Trace: [call.5000.2131420844]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:22:071 CTIOS1-ctios Trace: [call.5000.2131420844] CallConnection(41399.0) found DeviceID(51044) AgentID(05230). 18:38:22:071 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:22:071 CTIOS1-ctios Trace: Added CallConnection(41399.0). 18:38:22:071 CTIOS1-ctios Trace: [call.5000.2131420844]::CreateCallConnection(): CallConnection(41399.0) created successfully. 18:38:22:071 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420844.51044]:eCallBeginEvent 18:38:22:071 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420844.41399]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:22:071 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420844.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:22:072 CTIOS1-ctios Trace: >>CG:[call.5000.2131420844]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420844 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420844 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41399 NewConnDevID:41399 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420844 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105101))) 18:38:22:072 CTIOS1-ctios Trace: >>CG:[call.5000.2131420844]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420844 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41399 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420844 Trnk#:0 TrnkGrp#:0) 18:38:22:072 CTIOS1-ctios Trace: [call.5000.2131420844] Found CallConnection(41399.0). 18:38:22:072 CTIOS1-ctios Trace: [call.5000.2131420844] Found CallConnection(41399.0). 18:38:22:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420844.41399]:eCallDataUpdateEvent,Msk(bf0002) 18:38:22:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420844.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:22:072 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:22:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420844.41399]:eCallEstablishedEvent,Msk(bf01a6) 18:38:22:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420844.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:22:072 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:22:072 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:073 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:073 CTIOS1-ctios Trace: >>CG:[call.5000.2131420844]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420844 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420844) 18:38:22:073 CTIOS1-ctios Trace: [call.5000.2131420844] Found CallConnection(51044.0). 18:38:22:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420844.41399]: eCallHeldEvent,Msk(bf0126) 18:38:22:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420844.51044]: eCallHeldEvent,Msk(bf000a) 18:38:22:074 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:203 SVCID:5008 SG#:303 SGID:5014 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42029 ANI:0946633364 UsrToUsrInfo:(null) Dialed#:81112 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206043 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206043 RCallKeySeq#:4 CallTypIDTag:5006 PreCallIIDTag:7990221) 18:38:22:075 CTIOS1-ctios Trace: >>CG:[call.5000.2131420845]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420845 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41001 ConnDevID:41001 MsgID:eCallBeginEvent DvrKey:call.5000.2131420845) 18:38:22:075 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420845 18:38:22:075 CTIOS1-ctios Trace: >>CG:[call.5000.2131420845]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420845 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41001 CallngDevID:41001 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420845) 18:38:22:075 CTIOS1-ctios Trace: [call.5000.2131420845] CallConnection(41001.0) found DeviceID(41001) AgentID(). 18:38:22:075 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:22:075 CTIOS1-ctios Trace: Added CallConnection(41001.0). 18:38:22:075 CTIOS1-ctios Trace: [call.5000.2131420845]::CreateCallConnection(): CallConnection(41001.0) created successfully. 18:38:22:075 CTIOS1-ctios Trace: >>CG:[call.5000.2131420845]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420845 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420845 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41001 NewConnDevID:41001 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420845) 18:38:22:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420845.41001]:eCallBeginEvent,Msk(bf0002) 18:38:22:075 CTIOS1-ctios Trace: >>CG:[call.5000.2131420845]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420845 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41001 CallngDevID:41001 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420845) 18:38:22:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420845.41001]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:22:075 CTIOS1-ctios Trace: [call.5000.2131420845] Found CallConnection(41001.0) for device 41001. 18:38:22:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420845.41001]:eCallDataUpdateEvent,Msk(bf0002) 18:38:22:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420845.41001]:eCallOriginatedEvent,Msk(bf0002) 18:38:22:076 CTIOS1-ctios Trace: >>CG:[call.5000.2131420845]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420845 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420845 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41001 NewConnDevID:41001 RCallKeyDay:151314 RCallKeyCID:207419 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420845 ICMEntUniqID:icm.151314.207419 RCallKeySeq#:1) 18:38:22:076 CTIOS1-ctios Trace: >>CG:[call.5000.2131420845]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420845 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41001 AlrtgDevID: CallngDevID:41001 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420845 Trnk#:0 TrnkGrp#:0) 18:38:22:076 CTIOS1-ctios Trace: >>CG:[call.5000.2131420845]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420845 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41001 AlrtgDevID:51023 CallngDevID:41001 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420845 Trnk#:0 TrnkGrp#:0) 18:38:22:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420845.41001]:eCallDataUpdateEvent,Msk(bf0002) 18:38:22:076 CTIOS1-ctios Trace: [call.5000.2131420845] Found CallConnection(41001.0) for device 41001. 18:38:22:076 CTIOS1-ctios Trace: [call.5000.2131420845] Found CallConnection(41001.0) for device 41001. 18:38:22:076 CTIOS1-ctios Trace: [call.5000.2131420845]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:22:076 CTIOS1-ctios Trace: [call.5000.2131420845] CallConnection(41001.0) found DeviceID(51023) AgentID(33632). 18:38:22:076 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:22:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420845.41001]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:22:076 CTIOS1-ctios Trace: Added CallConnection(41001.0). 18:38:22:076 CTIOS1-ctios Trace: [call.5000.2131420845]::CreateCallConnection(): CallConnection(41001.0) created successfully. 18:38:22:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420845.51023]:eCallBeginEvent 18:38:22:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420845.41001]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:22:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420845.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:22:078 CTIOS1-ctios Trace: >>CG:[call.5000.2131420845]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420845 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420845 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41001 NewConnDevID:41001 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420845 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105101))) 18:38:22:078 CTIOS1-ctios Trace: >>CG:[call.5000.2131420845]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420845 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41001 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420845 Trnk#:0 TrnkGrp#:0) 18:38:22:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420845.41001]:eCallDataUpdateEvent,Msk(bf0002) 18:38:22:078 CTIOS1-ctios Trace: [call.5000.2131420845] Found CallConnection(41001.0). 18:38:22:078 CTIOS1-ctios Trace: [call.5000.2131420845] Found CallConnection(41001.0). 18:38:22:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420845.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:22:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420845.41001]:eCallEstablishedEvent,Msk(bf01a6) 18:38:22:078 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:22:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420845.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:22:079 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:22:079 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:079 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:090 CTIOS1-ctios Trace: >>CG:[call.5000.2131420845]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420845 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420845) 18:38:22:090 CTIOS1-ctios Trace: [call.5000.2131420845] Found CallConnection(51023.0). 18:38:22:090 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420845.41001]: eCallHeldEvent,Msk(bf0126) 18:38:22:090 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420845.51023]: eCallHeldEvent,Msk(bf000a) 18:38:22:103 CTIOS1-ctios Trace: >>CG:[agent.5000.48363]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:8 SessID:0 MRDID:1 ICMAGID:10380 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42029 AGID:48363 AGInstr:42029 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48363 AGAvailStatus:0) 18:38:22:103 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:eAgentStateEvent(eReserved),Msk(0) 18:38:22:103 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:22:103 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:22:103 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48363]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:22:103 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48363]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:22:103 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:22:103 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:22:103 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48363]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:22:106 CTIOS1-ctios Trace: >>CG:[call.5000.46855925]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855925 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0946633364 DNIS:42029 Dialed#:81112 ConnDevID:0946633364 RCallKeyDay:151314 RCallKeyCID:206043 MsgID:eCallBeginEvent DvrKey:call.5000.46855925 ecc:(...) ICMEntUniqID:icm.151314.206043 RCallKeySeq#:5) 18:38:22:106 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855925 18:38:22:106 CTIOS1-ctios Trace: >>CG:[call.5000.46855925]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855925 ConnDevIDTyp:1 SVC#:203 SVCID:5008 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0946633364 AlrtgDevID:(null) CallngDevID:0946633364 CalldDevID:42029 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855925 Trnk#:0 TrnkGrp#:0) 18:38:22:106 CTIOS1-ctios Trace: [call.5000.46855925]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0946633364. 18:38:22:106 CTIOS1-ctios Trace: CallConnection(0946633364.1) created AgentObject (Device) for DeviceID(0946633364). 18:38:22:106 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:22:106 CTIOS1-ctios Trace: Added CallConnection(0946633364.1). 18:38:22:106 CTIOS1-ctios Trace: [call.5000.46855925]::CreateCallConnection(): CallConnection(0946633364.1) created successfully. 18:38:22:106 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855925.0946633364]:eCallBeginEvent 18:38:22:106 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855925.0946633364]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:22:108 CTIOS1-ctios Trace: >>CG:[call.5000.46855925]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855925 ConnDevIDTyp:1 SVC#:203 SVCID:5008 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:303 SGID:5014 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0946633364 AlrtgDevID:42029 CallngDevID:0946633364 CalldDevID:42029 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855925 Trnk#:0 TrnkGrp#:0) 18:38:22:108 CTIOS1-ctios Trace: [call.5000.46855925] Found CallConnection(0946633364.1) for device 0946633364. 18:38:22:108 CTIOS1-ctios Trace: [call.5000.46855925]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42029. 18:38:22:108 CTIOS1-ctios Trace: [call.5000.46855925] CallConnection(0946633364.1) found DeviceID(42029) AgentID(48363). 18:38:22:108 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:22:108 CTIOS1-ctios Trace: Added CallConnection(0946633364.1). 18:38:22:108 CTIOS1-ctios Trace: [call.5000.46855925]::CreateCallConnection(): CallConnection(0946633364.1) created successfully. 18:38:22:109 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855925.42029]:eCallBeginEvent 18:38:22:109 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855925.0946633364]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:22:109 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855925.42029]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:22:119 CTIOS1-ctios Trace: >>CG:[call.5000.46855924]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855924 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42122 RelDevID:42122 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855924) 18:38:22:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855924.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:22:119 CTIOS1-ctios Trace: >>CG:[call.5000.46855924]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855924 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42122 MsgID:eCallClearedEvent DvrKey:call.5000.46855924) 18:38:22:119 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855924.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:22:120 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855924.42122]:eCallClearedEvent,Msk(3f0000) 18:38:22:120 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855924.42122]:eCallClearedEvent,Msk(3f0000) 18:38:22:121 CTIOS1-ctios Trace: >>CG:[call.5000.46855924]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855924 ConnDevIDTyp:0 ConnDevID:42122 MsgID:eCallEndEvent DvrKey:call.5000.46855924) 18:38:22:122 CTIOS1-ctios Trace: Removed CallConnection(42122.0). 18:38:22:122 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855924 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:22:122 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:38:22:122 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855924.42122]:eCallEndEvent 18:38:22:122 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855924.42122]:eCallEndEvent 18:38:22:122 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:22:122 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:22:122 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:122 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:122 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:122 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:122 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:122 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:122 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:127 CTIOS1-ctios Trace: >>CG:[call.5000.2131420842]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420842 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420842 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41395 NewConnDevID:41395 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420842 ecc:(...)) 18:38:22:128 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420842.41395]:eCallDataUpdateEvent,Msk(bf0126) 18:38:22:128 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420842.42791]:eCallDataUpdateEvent,Msk(bf000a) 18:38:22:131 CTIOS1-ctios Trace: >>CG:[call.5000.2131420843]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420843 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420843 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41398 NewConnDevID:41398 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420843 ecc:(...)) 18:38:22:131 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420843.41398]:eCallDataUpdateEvent,Msk(bf0126) 18:38:22:131 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420843.42754]:eCallDataUpdateEvent,Msk(bf000a) 18:38:22:135 CTIOS1-ctios Trace: >>CG:[call.5000.2131420844]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420844 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420844 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41399 NewConnDevID:41399 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420844 ecc:(...)) 18:38:22:135 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420844.41399]:eCallDataUpdateEvent,Msk(bf0126) 18:38:22:135 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420844.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:22:151 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eQueryAgentStatisticsConf(IID:32372213 PrphID:5000 AGExt:42122 AGID:48756 AGInstr:42122 UniqObjID:agent.5000.48756 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2606 LogdOnTimeTdy:9492 NotRdyTimeTdy:269 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:41 HdlCallsTlkTimeTdy:6409 HdlCallsTimeTdy:6551 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2077 LogdOnTimeSess:5834 NotRdyTimeSess:129 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:3499 HdlCallsTimeSess:3574 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:163 IntCallsTimeSess:59 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:163 IntCallsTimeTdy:59 HdlCallsAftCallTimeSess:75 HdlCallsAftCallTimeTdy:142 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prv 18:38:22:152 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eOnNewAgentStatisticsEvent 18:38:22:152 CTIOS1-ctios Trace: >>CG:[call.5000.2131420845]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420845 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420845 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41001 NewConnDevID:41001 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420845 ecc:(...)) 18:38:22:153 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420845.41001]:eCallDataUpdateEvent,Msk(bf0126) 18:38:22:153 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420845.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:22:154 CTIOS1-ctios Trace: ->RCV[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4) a=48456][agent.5000.48456]:eSetAgentStateRequest(eAvailable) 18:38:22:162 CTIOS1-ctios Trace: >>CG:[call.5000.46855918]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855918 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51116 RelDevID:51116 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855918) 18:38:22:162 CTIOS1-ctios Trace: >>CG:[call.5000.46855918]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855918 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51116 MsgID:eCallClearedEvent DvrKey:call.5000.46855918) 18:38:22:162 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855918.51116]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:22:162 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855918.51116]:eCallClearedEvent,Msk(3f0000) 18:38:22:163 CTIOS1-ctios Trace: >>CG:[call.5000.46855918]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855918 ConnDevIDTyp:0 ConnDevID:51116 MsgID:eCallEndEvent DvrKey:call.5000.46855918) 18:38:22:163 CTIOS1-ctios Trace: Removed CallConnection(51116.0). 18:38:22:163 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855918 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:22:163 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855918.51116]:eCallEndEvent 18:38:22:163 CTIOS1-ctios Trace: >>CG:[agent.5000.12939]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8913 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51116 AGID:12939 AGInstr:51116 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12939 AGAvailStatus:1) 18:38:22:163 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12939]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:22:163 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12939]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:163 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12939]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:212 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:0) 18:38:22:212 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:22:213 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:22:213 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:22:213 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:22:213 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:22:213 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:22:213 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:22:213 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:22:213 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:22:213 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:38:22:213 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:38:22:214 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10520 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42253 AGID:48456 AGInstr:42253 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48456 AGAvailStatus:1) 18:38:22:214 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:22:214 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:22:214 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:214 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:215 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:215 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:215 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:215 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:215 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:218 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eSetAgentStateConf(UniqObjID:agent.5000.48456 MsgID:eSetAgentStateConf TgtCILClntID:GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)) 18:38:22:218 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eSetAgentStateConf 18:38:22:218 CTIOS1-ctios Trace: [call.5000.46855915] Found CallConnection(42076.0) for device 42076. 18:38:22:242 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eNotReady) 18:38:22:254 CTIOS1-ctios Trace: [call.5000.46855915] Found CallConnection(42076.0) for device 42076. 18:38:22:277 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:38:22:277 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:22:277 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:22:345 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:38:22:355 CTIOS1-ctios Trace: [call.5000.46855916] Found CallConnection(51014.0) for device 51014. 18:38:22:360 CTIOS1-ctios Trace: [call.5000.46855917] Found CallConnection(42044.0) for device 42044. 18:38:22:376 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eAvailable) 18:38:22:392 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:0) 18:38:22:392 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:22:392 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:22:392 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:22:392 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:38:22:392 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:38:22:420 CTIOS1-ctios Trace: [call.5000.46855916] Found CallConnection(51014.0) for device 51014. 18:38:22:435 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:1) 18:38:22:435 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:22:435 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:22:436 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:436 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:436 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:436 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:436 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:436 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:436 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:436 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:38:22:436 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:38:22:442 CTIOS1-ctios Trace: [call.5000.46855917] Found CallConnection(42044.0) for device 42044. 18:38:22:481 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:38:22:481 CTIOS1-ctios Trace: >>CG:[call.5000.46855932]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855932 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42037 ConnDevID:42037 MsgID:eCallBeginEvent DvrKey:call.5000.46855932 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105102))) 18:38:22:481 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855932 18:38:22:481 CTIOS1-ctios Trace: >>CG:[call.5000.46855932]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855932 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42037 CallngDevID:42037 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855932) 18:38:22:481 CTIOS1-ctios Trace: [call.5000.46855932] CallConnection(42037.0) found DeviceID(42037) AgentID(48558). 18:38:22:482 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:22:482 CTIOS1-ctios Trace: Added CallConnection(42037.0). 18:38:22:482 CTIOS1-ctios Trace: [call.5000.46855932]::CreateCallConnection(): CallConnection(42037.0) created successfully. 18:38:22:482 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:0) 18:38:22:482 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:38:22:482 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:482 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:482 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:482 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:482 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:482 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:483 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:483 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855932.42037]:eCallBeginEvent,Msk(bf0002) 18:38:22:483 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855932.42037]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:22:483 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:38:22:483 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:483 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:483 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:483 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:483 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:483 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:483 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:492 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:38:22:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:22:492 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:22:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:22:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:22:493 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:22:493 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:22:493 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:22:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:22:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:22:493 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:22:493 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:22:564 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:38:22:564 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:22:564 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:566 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.46855916.51014]:eSetCallDataRequest 18:38:22:581 CTIOS1-ctios Trace: >>CG:[call.5000.2131420845]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420845 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420845) 18:38:22:581 CTIOS1-ctios Trace: >>CG:[call.5000.2131420845]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420845 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41001 RelDevID:41001 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420845) 18:38:22:582 CTIOS1-ctios Trace: >>CG:[call.5000.2131420845]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420845 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41001 MsgID:eCallClearedEvent DvrKey:call.5000.2131420845) 18:38:22:582 CTIOS1-ctios Trace: >>CG:[call.5000.2131420845]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420845 ConnDevIDTyp:0 ConnDevID:41001 MsgID:eCallEndEvent DvrKey:call.5000.2131420845) 18:38:22:582 CTIOS1-ctios Trace: Removed CallConnection(41001.0). 18:38:22:582 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:22:582 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420845 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:22:582 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:22:582 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420845.41001]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:22:582 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420845.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:22:582 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420845.41001]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:22:582 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420845.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:22:582 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420845.41001]:eCallClearedEvent,Msk(3f0000) 18:38:22:582 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420845.51023]:eCallClearedEvent,Msk(3f0000) 18:38:22:583 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420845.41001]:eCallEndEvent 18:38:22:583 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420845.51023]:eCallEndEvent 18:38:22:583 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:22:583 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:583 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:585 CTIOS1-ctios Trace: >>CG:[call.5000.2131420844]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420844 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420844) 18:38:22:585 CTIOS1-ctios Trace: >>CG:[call.5000.2131420844]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420844 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41399 RelDevID:41399 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420844) 18:38:22:586 CTIOS1-ctios Trace: >>CG:[call.5000.2131420844]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420844 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41399 MsgID:eCallClearedEvent DvrKey:call.5000.2131420844) 18:38:22:586 CTIOS1-ctios Trace: >>CG:[call.5000.2131420844]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420844 ConnDevIDTyp:0 ConnDevID:41399 MsgID:eCallEndEvent DvrKey:call.5000.2131420844) 18:38:22:586 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420844.41399]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:22:586 CTIOS1-ctios Trace: Removed CallConnection(41399.0). 18:38:22:586 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420844.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:22:586 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:22:586 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420844 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:22:586 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420844.41399]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:22:586 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:22:586 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420844.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:22:586 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420844.41399]:eCallClearedEvent,Msk(3f0000) 18:38:22:586 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420844.51044]:eCallClearedEvent,Msk(3f0000) 18:38:22:586 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420844.41399]:eCallEndEvent 18:38:22:586 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420844.51044]:eCallEndEvent 18:38:22:586 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:22:586 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:586 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:619 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32372219 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5949 LogdOnTimeTdy:9341 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5949 LogdOnTimeSess:9341 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:22:619 CTIOS1-ctios Trace: >>CG:[agent.5000.48779]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:614 SGID:6065 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11104 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42543 AGID:48779 AGInstr:42543 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48779 AGAvailStatus:0) 18:38:22:619 CTIOS1-ctios Trace: >>CG:[call.5000.46855923]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855923 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855923 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0514571642 NewConnDevID:0514571642 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855923 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105102))) 18:38:22:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:eAgentStateEvent(eTalking),Msk(0) 18:38:22:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:620 CTIOS1-ctios Trace: >>CG:[call.5000.46855923]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855923 ConnDevIDTyp:0 SVC#:615 SVCID:6113 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:614 SGID:6065 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42543 CallngDevID:0514571642 CalldDevID:42543 LstRedirDevID:(null) AnsDevID:42543 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855923 Trnk#:0 TrnkGrp#:0) 18:38:22:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:620 CTIOS1-ctios Trace: [call.5000.46855923] Found CallConnection(0514571642.1). 18:38:22:620 CTIOS1-ctios Trace: [call.5000.46855923] Found CallConnection(0514571642.1). 18:38:22:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:621 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32372220 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5117 LogdOnTimeTdy:9436 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:292 LogdOnTimeSess:690 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:22:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:621 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48779]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48779]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:22:621 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855923.0514571642]:eCallDataUpdateEvent,Msk(bf0002) 18:38:22:621 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855923.42543]:eCallDataUpdateEvent,Msk(3f0001) 18:38:22:621 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855923.0514571642]:eCallEstablishedEvent,Msk(bf01a6) 18:38:22:621 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855923.42543]:eCallEstablishedEvent,Msk(bf01a6) 18:38:22:627 CTIOS1-ctios Trace: >>CG:[call.5000.46855916.51014]:eSetCallDataConf(UniqObjID:call.5000.46855916.51014 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:22:644 CTIOS1-ctios Trace: >>CG:[call.5000.46855933]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855933 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:9703463250324 DNIS:21063 ConnDevID:9703463250324 MsgID:eCallBeginEvent DvrKey:call.5000.46855933) 18:38:22:644 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855933 18:38:22:644 CTIOS1-ctios Trace: >>CG:[call.5000.46855933]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855933 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9703463250324 AlrtgDevID:(null) CallngDevID:9703463250324 CalldDevID:21063 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855933 Trnk#:0 TrnkGrp#:0) 18:38:22:644 CTIOS1-ctios Trace: [call.5000.46855933]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9703463250324. 18:38:22:645 CTIOS1-ctios Trace: CallConnection(9703463250324.1) created AgentObject (Device) for DeviceID(9703463250324). 18:38:22:645 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:22:645 CTIOS1-ctios Trace: Added CallConnection(9703463250324.1). 18:38:22:645 CTIOS1-ctios Trace: [call.5000.46855933]::CreateCallConnection(): CallConnection(9703463250324.1) created successfully. 18:38:22:645 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855933.9703463250324]:eCallBeginEvent 18:38:22:645 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855933.9703463250324]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:22:645 CTIOS1-ctios Trace: >>CG:[call.5000.46855933]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855933 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:401 SGID:11225 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:9703463250324 AlrtgDevID:21063 CallngDevID:9703463250324 CalldDevID:21063 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855933 Trnk#:0 TrnkGrp#:0) 18:38:22:645 CTIOS1-ctios Trace: [call.5000.46855933] Found CallConnection(9703463250324.1) for device 9703463250324. 18:38:22:645 CTIOS1-ctios Trace: [call.5000.46855933]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21063. 18:38:22:645 CTIOS1-ctios Trace: [call.5000.46855933] CallConnection(9703463250324.1) found DeviceID(21063) AgentID(055034). 18:38:22:645 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:22:645 CTIOS1-ctios Trace: Added CallConnection(9703463250324.1). 18:38:22:645 CTIOS1-ctios Trace: [call.5000.46855933]::CreateCallConnection(): CallConnection(9703463250324.1) created successfully. 18:38:22:645 CTIOS1-ctios Trace: [call.5000.2131420751.21063] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:22:645 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855933.21063]:eCallBeginEvent 18:38:22:645 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855933.21063]:eCallBeginEvent 18:38:22:645 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855933.9703463250324]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:22:645 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420751.21063]:eButtonEnablementMaskChange,Msk(3c0000) 18:38:22:645 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855933.21063]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:38:22:645 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855933.21063]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:38:22:656 CTIOS1-ctios Trace: >>CG:[call.5000.46855932]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855932 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42037 RelDevID:42037 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855932) 18:38:22:656 CTIOS1-ctios Trace: >>CG:[call.5000.46855932]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855932 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42037 MsgID:eCallClearedEvent DvrKey:call.5000.46855932) 18:38:22:656 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855932.42037]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:22:656 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855932.42037]:eCallClearedEvent,Msk(3f0000) 18:38:22:656 CTIOS1-ctios Trace: >>CG:[call.5000.46855932]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855932 ConnDevIDTyp:0 ConnDevID:42037 MsgID:eCallEndEvent DvrKey:call.5000.46855932) 18:38:22:656 CTIOS1-ctios Trace: Removed CallConnection(42037.0). 18:38:22:656 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855932 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:22:656 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855932.42037]:eCallEndEvent 18:38:22:656 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:38:22:657 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:22:657 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:657 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:657 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:657 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:657 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:657 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:657 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:680 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:38:22:702 CTIOS1-ctios Trace: [call.5000.46855286] Found CallConnection(51050.0) for device 51050. 18:38:22:703 CTIOS1-ctios Trace: [call.5000.46855286] Found CallConnection(51050.0) for device 51050. 18:38:22:703 CTIOS1-ctios Trace: >>CG:[call.5000.46855286]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855286 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51050 RelDevID:51050 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855286) 18:38:22:704 CTIOS1-ctios Trace: >>CG:[call.5000.46855286]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855286 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:910542410949 RelDevID:910542410949 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855286) 18:38:22:704 CTIOS1-ctios Trace: >>CG:[call.5000.46855286]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855286 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:910542410949 MsgID:eCallClearedEvent DvrKey:call.5000.46855286) 18:38:22:704 CTIOS1-ctios Trace: >>CG:[agent.5000.10823]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:7938 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51050 AGID:10823 AGInstr:51050 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10823 AGAvailStatus:0) 18:38:22:704 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855286.910542410949]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:22:704 CTIOS1-ctios Trace: [agent.5000.10823]: Current Wrapup Mode = 0 18:38:22:704 CTIOS1-ctios Trace: [call.5000.46855286.51050] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:22:704 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855286.51050]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:22:704 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855286.910542410949]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:22:704 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855286.51050]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:22:704 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855286.910542410949]:eCallClearedEvent,Msk(3f0000) 18:38:22:704 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855286.51050]:eCallClearedEvent,Msk(3f0000) 18:38:22:704 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10823]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:22:704 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10823]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:22:704 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10823]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:22:705 CTIOS1-ctios Trace: >>CG:[call.5000.46855933]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855933 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855933 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5083 QryRuleID:5086 ANI:703463250324 ConnDevID:9703463250324 NewConnDevID:9703463250324 RCallKeyDay:151314 RCallKeyCID:202406 CustPh#:703463250324 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855933 ecc:(...) ICMEntUniqID:icm.151314.202406 RCallKeySeq#:1) 18:38:22:706 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855933.9703463250324]:eCallDataUpdateEvent,Msk(bf0002) 18:38:22:706 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855933.21063]:eCallDataUpdateEvent,Msk(3c0001) 18:38:22:706 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855933.21063]:eCallDataUpdateEvent,Msk(3c0001) 18:38:22:714 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eAvailable) 18:38:22:740 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:38:22:740 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:22:740 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:22:740 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:740 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:740 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:740 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:741 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:741 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:22:741 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:741 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:741 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:22:760 CTIOS1-ctios Trace: ->RCV[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4) a=36328][agent.5000.36328]:eSetAgentStateRequest(eAvailable) 18:38:22:773 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:1) 18:38:22:773 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:22:774 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:22:774 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:774 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:38:22:774 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:38:22:800 CTIOS1-ctios Trace: >>CG:[call.5000.46855933]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855933 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855933 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5083 QryRuleID:5086 ConnDevID:9703463250324 NewConnDevID:9703463250324 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855933 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105102))) 18:38:22:800 CTIOS1-ctios Trace: >>CG:[call.5000.46855933]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855933 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:401 SGID:11225 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:21063 CallngDevID:9703463250324 CalldDevID:21063 LstRedirDevID:(null) AnsDevID:21063 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855933 Trnk#:0 TrnkGrp#:0) 18:38:22:800 CTIOS1-ctios Trace: [call.5000.46855933] Found CallConnection(9703463250324.1). 18:38:22:800 CTIOS1-ctios Trace: [call.5000.46855933] Found CallConnection(9703463250324.1). 18:38:22:800 CTIOS1-ctios Trace: [call.5000.2131420751.21063] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1800 18:38:22:800 CTIOS1-ctios Trace: [call.5000.2131420751.21063] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1a40 18:38:22:800 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855933.9703463250324]:eCallDataUpdateEvent,Msk(bf0002) 18:38:22:800 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855933.21063]:eCallDataUpdateEvent,Msk(3c0001) 18:38:22:800 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855933.21063]:eCallDataUpdateEvent,Msk(3c0001) 18:38:22:801 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855933.9703463250324]:eCallEstablishedEvent,Msk(bf01a6) 18:38:22:801 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420751.21063]:eButtonEnablementMaskChange,Msk(3c1800) 18:38:22:801 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420751.21063]:eButtonEnablementMaskChange,Msk(3c1a40) 18:38:22:801 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855933.21063]:eCallEstablishedEvent,Msk(3c1a40) 18:38:22:801 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855933.21063]:eCallEstablishedEvent,Msk(3c1a40) 18:38:22:820 CTIOS1-ctios Trace: >>CG:[call.5000.198845429]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845429 ConnDevIDTyp:0 ConnDevID:21026 MsgID:eCallEndEvent DvrKey:call.5000.198845429) 18:38:22:820 CTIOS1-ctios Trace: Removed CallConnection(3016161310.1). 18:38:22:820 CTIOS1-ctios Trace: Removed CallConnection(21026.0). 18:38:22:820 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845429 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:22:820 CTIOS1-ctios Trace: >>CG:[agent.5000.36328]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10707 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21026 AGID:36328 AGInstr:21026 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36328 AGAvailStatus:1) 18:38:22:821 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845429.3016161310]:eCallEndEvent 18:38:22:821 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845429.21026]:eCallEndEvent 18:38:22:821 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845429.21026]:eCallEndEvent 18:38:22:821 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36328]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:22:821 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36328]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:22:821 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36328]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:22:822 CTIOS1-ctios Trace: >>CG:[agent.5000.36328]:eSetAgentStateConf(UniqObjID:agent.5000.36328 MsgID:eSetAgentStateConf TgtCILClntID:F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)) 18:38:22:822 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36328]:eSetAgentStateConf 18:38:22:827 CTIOS1-ctios Trace: [call.5000.46855933] Found CallConnection(21063.0) for device 21063. 18:38:22:833 CTIOS1-ctios Trace: [call.5000.46855933] Found CallConnection(21063.0) for device 21063. 18:38:22:852 CTIOS1-ctios Trace: >>CG:[agent.5000.36328]:eQueryAgentStatisticsConf(IID:32372224 PrphID:5000 AGExt:21026 AGID:36328 AGInstr:21026 UniqObjID:agent.5000.36328 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:685 LogdOnTimeTdy:9347 NotRdyTimeTdy:859 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:77 HdlCallsTlkTimeTdy:10030 HdlCallsTimeTdy:10388 IncCallsHldTdy:2 IncCallsHldTimeTdy:74 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:685 LogdOnTimeSess:9347 NotRdyTimeSess:859 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:67 HdlCallsTlkTimeSess:7485 HdlCallsTimeSess:7744 IncCallsHldSess:1 IncCallsHldTimeSess:37 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:222 HdlCallsAftCallTimeTdy:284 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:38:22:852 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36328]:eOnNewAgentStatisticsEvent 18:38:22:897 CTIOS1-ctios Trace: >>CG:[call.5000.2131420751]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420751 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21063 RelDevID:21063 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420751) 18:38:22:897 CTIOS1-ctios Trace: [call.5000.2131420751.21063] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:22:897 CTIOS1-ctios Trace: [call.5000.46855933.21063] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:38:22:897 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420751.41117]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:22:897 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420751.21063]:eButtonEnablementMaskChange,Msk(3c0000) 18:38:22:897 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855933.21063]:eButtonEnablementMaskChange,Msk(bf01a6) 18:38:22:897 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420751.21063]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:22:897 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420751.21063]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:22:897 CTIOS1-ctios Trace: >>CG:[call.5000.2131420751]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420751 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41117 RelDevID:41117 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420751) 18:38:22:897 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420751.41117]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:22:897 CTIOS1-ctios Trace: >>CG:[call.5000.2131420751]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420751 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41117 MsgID:eCallClearedEvent DvrKey:call.5000.2131420751) 18:38:22:897 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420751.21063]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:22:897 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420751.21063]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:22:897 CTIOS1-ctios Trace: >>CG:[call.5000.2131420751]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420751 ConnDevIDTyp:0 ConnDevID:41117 MsgID:eCallEndEvent DvrKey:call.5000.2131420751) 18:38:22:897 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420751.41117]:eCallClearedEvent,Msk(3f0000) 18:38:22:897 CTIOS1-ctios Trace: [call.5000.2131420751.21063] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:22:897 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420751.21063]:eCallClearedEvent,Msk(3c0000) 18:38:22:897 CTIOS1-ctios Trace: [call.5000.46855933.21063] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:38:22:898 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420751.21063]:eCallClearedEvent,Msk(3c0000) 18:38:22:898 CTIOS1-ctios Trace: Removed CallConnection(41117.0). 18:38:22:898 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420751.41117]:eCallEndEvent 18:38:22:898 CTIOS1-ctios Trace: Removed CallConnection(21063.0). 18:38:22:898 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420751 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:22:898 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420751.21063]:eButtonEnablementMaskChange,Msk(3c0000) 18:38:22:898 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855933.21063]:eButtonEnablementMaskChange,Msk(bf01a6) 18:38:22:898 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420751.21063]:eCallEndEvent 18:38:22:898 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420751.21063]:eCallEndEvent 18:38:22:929 CTIOS1-ctios Trace: >>CG:[agent.5000.055034]:eQueryAgentStatisticsConf(IID:32372225 PrphID:5000 AGExt:21063 AGID:055034 AGInstr:21063 UniqObjID:agent.5000.055034 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:447 LogdOnTimeTdy:5254 NotRdyTimeTdy:984 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:447 LogdOnTimeSess:5254 NotRdyTimeSess:984 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:5 IntCallsTimeSess:103 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:5 IntCallsTimeTdy:103 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:24 AutoOutCallsTlkTimeSess:1523 AutoOutCallsTimeSess:2787 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:24 AutoOutCallsTlkTimeTdy:1523 AutoOutCallsTimeTdy:2787 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCal 18:38:22:929 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055034]:eOnNewAgentStatisticsEvent 18:38:23:039 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.46855933.21063]:eSetCallDataRequest 18:38:23:099 CTIOS1-ctios Trace: >>CG:[call.5000.46855933]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855933 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855933 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5083 QryRuleID:5086 ConnDevID:9703463250324 NewConnDevID:9703463250324 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855933 ecc:(...)) 18:38:23:099 CTIOS1-ctios Trace: >>CG:[call.5000.46855933.21063]:eSetCallDataConf(UniqObjID:call.5000.46855933.21063 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:23:099 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855933.9703463250324]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:23:099 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855933.21063]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:23:099 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855933.21063]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:23:104 CTIOS1-ctios Trace: >>CG:[agent.5000.48363]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:303 SGID:5014 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10380 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42029 AGID:48363 AGInstr:42029 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48363 AGAvailStatus:0) 18:38:23:104 CTIOS1-ctios Trace: >>CG:[call.5000.46855925]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855925 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855925 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0946633364 NewConnDevID:0946633364 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855925 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105102))) 18:38:23:105 CTIOS1-ctios Trace: >>CG:[call.5000.46855925]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855925 ConnDevIDTyp:0 SVC#:203 SVCID:5008 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:303 SGID:5014 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42029 CallngDevID:0946633364 CalldDevID:42029 LstRedirDevID:(null) AnsDevID:42029 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855925 Trnk#:0 TrnkGrp#:0) 18:38:23:105 CTIOS1-ctios Trace: [call.5000.46855925] Found CallConnection(0946633364.1). 18:38:23:105 CTIOS1-ctios Trace: [call.5000.46855925] Found CallConnection(0946633364.1). 18:38:23:105 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:eAgentStateEvent(eTalking),Msk(0) 18:38:23:105 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:23:105 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:23:105 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48363]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:23:105 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48363]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:23:105 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:23:105 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:23:105 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48363]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:23:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855925.0946633364]:eCallDataUpdateEvent,Msk(bf0002) 18:38:23:106 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855925.42029]:eCallDataUpdateEvent,Msk(3f0001) 18:38:23:106 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855925.0946633364]:eCallEstablishedEvent,Msk(bf01a6) 18:38:23:106 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855925.42029]:eCallEstablishedEvent,Msk(bf01a6) 18:38:23:157 CTIOS1-ctios Trace: [call.5000.46855923] Found CallConnection(42543.0) for device 42543. 18:38:23:203 CTIOS1-ctios Trace: [call.5000.46855923] Found CallConnection(42543.0) for device 42543. 18:38:23:341 CTIOS1-ctios Trace: >>CG:[call.5000.46855923]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855923 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855923 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0514571642 NewConnDevID:0514571642 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855923 ecc:(...)) 18:38:23:341 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855923.0514571642]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:23:341 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855923.42543]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:23:388 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:619 SVCID:6091 SG#:621 SGID:6071 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:21060 ANI:0825514304 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207136 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207136 RCallKeySeq#:1 CallTypIDTag:5115 PreCallIIDTag:7990715) 18:38:23:388 CTIOS1-ctios Trace: <-SND[ITSD-South-3108-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:23:421 CTIOS1-ctios Trace: >>CG:[agent.5000.36257]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10038 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21060 AGID:36257 AGInstr:21060 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36257 AGAvailStatus:0) 18:38:23:421 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36257]:eAgentStateEvent(eReserved),Msk(0) 18:38:23:421 CTIOS1-ctios Trace: <-SND[ITSD-South-3108-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36257]:eAgentStateEvent(eReserved),Msk(0) 18:38:23:438 CTIOS1-ctios Trace: [call.5000.46855178] Found CallConnection(42552.0) for device 42552. 18:38:23:439 CTIOS1-ctios Trace: [call.5000.46855178] Found CallConnection(42552.0) for device 42552. 18:38:23:439 CTIOS1-ctios Trace: >>CG:[call.5000.46855178]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855178 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42552 RelDevID:42552 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855178) 18:38:23:439 CTIOS1-ctios Trace: >>CG:[call.5000.46855178]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855178 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03144245199 RelDevID:03144245199 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855178) 18:38:23:440 CTIOS1-ctios Trace: >>CG:[call.5000.46855178]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855178 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03144245199 MsgID:eCallClearedEvent DvrKey:call.5000.46855178) 18:38:23:440 CTIOS1-ctios Trace: >>CG:[agent.5000.48608]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10807 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42552 AGID:48608 AGInstr:42552 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48608 AGAvailStatus:0) 18:38:23:440 CTIOS1-ctios Trace: [agent.5000.48608]: Current Wrapup Mode = 3 18:38:23:440 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855178.03144245199]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:23:440 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855178.42552]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:23:440 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855178.03144245199]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:23:440 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855178.42552]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:23:440 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855178.03144245199]:eCallClearedEvent,Msk(3f0000) 18:38:23:440 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855178.42552]:eCallClearedEvent,Msk(3f0000) 18:38:23:440 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48608]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:23:465 CTIOS1-ctios Trace: >>CG:[agent.5000.46064]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42198 AGID:46064 AGInstr:42198 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46064 AGAvailStatus:0) 18:38:23:465 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:23:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:23:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:23:466 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:23:466 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:23:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:23:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:23:466 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:23:512 CTIOS1-ctios Trace: >>CG:[call.5000.154709997]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709997 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0825514304 DNIS:21060 Dialed#:45433 ConnDevID:0825514304 RCallKeyDay:151314 RCallKeyCID:207136 MsgID:eCallBeginEvent DvrKey:call.5000.154709997 ecc:(...) ICMEntUniqID:icm.151314.207136 RCallKeySeq#:2) 18:38:23:512 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154709997 18:38:23:512 CTIOS1-ctios Trace: >>CG:[call.5000.154709997]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709997 ConnDevIDTyp:1 SVC#:619 SVCID:6091 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0825514304 AlrtgDevID:(null) CallngDevID:0825514304 CalldDevID:21060 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709997 Trnk#:0 TrnkGrp#:0) 18:38:23:512 CTIOS1-ctios Trace: [call.5000.154709997]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0825514304. 18:38:23:512 CTIOS1-ctios Trace: CallConnection(0825514304.1) created AgentObject (Device) for DeviceID(0825514304). 18:38:23:512 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:23:512 CTIOS1-ctios Trace: Added CallConnection(0825514304.1). 18:38:23:512 CTIOS1-ctios Trace: [call.5000.154709997]::CreateCallConnection(): CallConnection(0825514304.1) created successfully. 18:38:23:512 CTIOS1-ctios Trace: >>CG:[call.5000.154709997]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154709997 ConnDevIDTyp:1 SVC#:619 SVCID:6091 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:621 SGID:6071 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0825514304 AlrtgDevID:21060 CallngDevID:0825514304 CalldDevID:21060 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154709997 Trnk#:0 TrnkGrp#:0) 18:38:23:512 CTIOS1-ctios Trace: [call.5000.154709997] Found CallConnection(0825514304.1) for device 0825514304. 18:38:23:512 CTIOS1-ctios Trace: [call.5000.154709997]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21060. 18:38:23:512 CTIOS1-ctios Trace: [call.5000.154709997] CallConnection(0825514304.1) found DeviceID(21060) AgentID(36257). 18:38:23:512 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:23:512 CTIOS1-ctios Trace: Added CallConnection(0825514304.1). 18:38:23:512 CTIOS1-ctios Trace: [call.5000.154709997]::CreateCallConnection(): CallConnection(0825514304.1) created successfully. 18:38:23:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709997.0825514304]:eCallBeginEvent 18:38:23:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709997.0825514304]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:23:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709997.21060]:eCallBeginEvent 18:38:23:513 CTIOS1-ctios Trace: <-SND[ITSD-South-3108-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709997.21060]:eCallBeginEvent 18:38:23:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709997.0825514304]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:23:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709997.21060]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:23:513 CTIOS1-ctios Trace: <-SND[ITSD-South-3108-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709997.21060]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:23:663 CTIOS1-ctios Trace: [call.5000.46855925] Found CallConnection(42029.0) for device 42029. 18:38:23:701 CTIOS1-ctios Trace: [call.5000.46855925] Found CallConnection(42029.0) for device 42029. 18:38:23:707 CTIOS1-ctios Trace: [call.5000.154709763] Found CallConnection(21068.0) for device 21068. 18:38:23:708 CTIOS1-ctios Trace: [call.5000.154709763] Found CallConnection(21068.0) for device 21068. 18:38:23:708 CTIOS1-ctios Trace: >>CG:[call.5000.154709763]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709763 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21068 RelDevID:21068 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709763) 18:38:23:708 CTIOS1-ctios Trace: >>CG:[call.5000.154709763]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709763 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:03333378337 RelDevID:03333378337 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709763) 18:38:23:708 CTIOS1-ctios Trace: >>CG:[call.5000.154709763]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709763 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21068 MsgID:eCallClearedEvent DvrKey:call.5000.154709763) 18:38:23:708 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709763.21068]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:23:708 CTIOS1-ctios Trace: <-SND[G-4-22560-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709763.21068]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:23:709 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709763.21068]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:23:709 CTIOS1-ctios Trace: <-SND[G-4-22560-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709763.21068]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:23:709 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709763.21068]:eCallClearedEvent,Msk(3f0000) 18:38:23:709 CTIOS1-ctios Trace: <-SND[G-4-22560-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709763.21068]:eCallClearedEvent,Msk(3f0000) 18:38:23:732 CTIOS1-ctios Trace: >>CG:[agent.5000.055132]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11170 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21068 AGID:055132 AGInstr:21068 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055132 AGAvailStatus:0) 18:38:23:732 CTIOS1-ctios Trace: [agent.5000.055132]: Current Wrapup Mode = 0 18:38:23:732 CTIOS1-ctios Trace: [call.5000.154709763.21068] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:23:732 CTIOS1-ctios Trace: <-SND[G-4-22560-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709763.21068]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:23:732 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055132]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:23:732 CTIOS1-ctios Trace: <-SND[G-4-22560-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055132]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:23:733 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:208 SVCID:5020 SG#:308 SGID:5021 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42160 ANI:03334562347 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206973 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206973 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:7990458) 18:38:23:764 CTIOS1-ctios Trace: >>CG:[agent.5000.48278]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10246 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42160 AGID:48278 AGInstr:42160 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48278 AGAvailStatus:0) 18:38:23:764 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48278]:eAgentStateEvent(eReserved),Msk(0) 18:38:23:764 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48278]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:23:764 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48278]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:23:764 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48278]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:23:764 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48278]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:23:765 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48278]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:23:765 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48278]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:23:765 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48278]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:23:809 CTIOS1-ctios Trace: >>CG:[call.5000.46855940]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855940 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:03334562347 DNIS:42160 Dialed#:45233 ConnDevID:03334562347 RCallKeyDay:151314 RCallKeyCID:206973 MsgID:eCallBeginEvent DvrKey:call.5000.46855940 ecc:(...) ICMEntUniqID:icm.151314.206973 RCallKeySeq#:2) 18:38:23:809 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855940 18:38:23:809 CTIOS1-ctios Trace: >>CG:[call.5000.46855940]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855940 ConnDevIDTyp:1 SVC#:208 SVCID:5020 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03334562347 AlrtgDevID:(null) CallngDevID:03334562347 CalldDevID:42160 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855940 Trnk#:0 TrnkGrp#:0) 18:38:23:809 CTIOS1-ctios Trace: [call.5000.46855940]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03334562347. 18:38:23:809 CTIOS1-ctios Trace: CallConnection(03334562347.1) created AgentObject (Device) for DeviceID(03334562347). 18:38:23:809 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:23:809 CTIOS1-ctios Trace: Added CallConnection(03334562347.1). 18:38:23:809 CTIOS1-ctios Trace: [call.5000.46855940]::CreateCallConnection(): CallConnection(03334562347.1) created successfully. 18:38:23:810 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855940.03334562347]:eCallBeginEvent 18:38:23:810 CTIOS1-ctios Trace: >>CG:[call.5000.46855940]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855940 ConnDevIDTyp:1 SVC#:208 SVCID:5020 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:308 SGID:5021 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03334562347 AlrtgDevID:42160 CallngDevID:03334562347 CalldDevID:42160 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855940 Trnk#:0 TrnkGrp#:0) 18:38:23:810 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855940.03334562347]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:23:810 CTIOS1-ctios Trace: [call.5000.46855940] Found CallConnection(03334562347.1) for device 03334562347. 18:38:23:810 CTIOS1-ctios Trace: [call.5000.46855940]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42160. 18:38:23:810 CTIOS1-ctios Trace: [call.5000.46855940] CallConnection(03334562347.1) found DeviceID(42160) AgentID(48278). 18:38:23:810 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:23:810 CTIOS1-ctios Trace: Added CallConnection(03334562347.1). 18:38:23:810 CTIOS1-ctios Trace: [call.5000.46855940]::CreateCallConnection(): CallConnection(03334562347.1) created successfully. 18:38:23:810 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855940.42160]:eCallBeginEvent 18:38:23:810 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855940.03334562347]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:23:811 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855940.42160]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:23:847 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:2 SVCID:9801 SG#:2 SGID:9785 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42608 ANI:03014610834 UsrToUsrInfo:(null) Dialed#:45230 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207252 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207252 RCallKeySeq#:1 CallTypIDTag:5272 PreCallIIDTag:7990922) 18:38:23:847 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:23:866 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207422 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207422 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991205) 18:38:23:875 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207423 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207423 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991206) 18:38:23:878 CTIOS1-ctios Trace: >>CG:[agent.5000.48689]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10926 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42608 AGID:48689 AGInstr:42608 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48689 AGAvailStatus:0) 18:38:23:878 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48689]:eAgentStateEvent(eReserved),Msk(0) 18:38:23:878 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:eAgentStateEvent(eReserved),Msk(0) 18:38:23:878 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:23:878 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:23:878 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:23:879 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:23:879 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:23:879 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:23:879 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:23:879 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48689]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:23:879 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:23:885 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:38:23:885 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:38:23:885 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:23:885 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:23:885 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:23:885 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:23:886 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:23:886 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:23:886 CTIOS1-ctios Trace: >>CG:[call.5000.46855941]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855941 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46855941 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105103))) 18:38:23:886 CTIOS1-ctios Trace: >>CG:[call.5000.46855941]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855941 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855941) 18:38:23:886 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:23:886 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855941 18:38:23:886 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:38:23:886 CTIOS1-ctios Trace: [call.5000.46855941] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:38:23:886 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:23:886 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:38:23:886 CTIOS1-ctios Trace: [call.5000.46855941]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:38:23:886 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855941.42062]:eCallBeginEvent,Msk(bf0002) 18:38:23:886 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855941.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:23:886 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:38:23:886 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:23:886 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:23:886 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:23:886 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:23:887 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:23:887 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:23:887 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:23:896 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:23:896 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:23:896 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:23:896 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:23:905 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:23:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:23:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:23:905 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:23:928 CTIOS1-ctios Trace: >>CG:[call.5000.46855942]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855942 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03014610834 DNIS:42608 Dialed#:45230 ConnDevID:03014610834 RCallKeyDay:151314 RCallKeyCID:207252 MsgID:eCallBeginEvent DvrKey:call.5000.46855942 ecc:(...) ICMEntUniqID:icm.151314.207252 RCallKeySeq#:2) 18:38:23:928 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855942 18:38:23:928 CTIOS1-ctios Trace: >>CG:[call.5000.46855942]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855942 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03014610834 AlrtgDevID:(null) CallngDevID:03014610834 CalldDevID:42608 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855942 Trnk#:0 TrnkGrp#:0) 18:38:23:928 CTIOS1-ctios Trace: [call.5000.46855942]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03014610834. 18:38:23:928 CTIOS1-ctios Trace: >>CG:[call.5000.46855942]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855942 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:2 SGID:9785 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03014610834 AlrtgDevID:42608 CallngDevID:03014610834 CalldDevID:42608 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855942 Trnk#:0 TrnkGrp#:0) 18:38:23:928 CTIOS1-ctios Trace: CallConnection(03014610834.1) created AgentObject (Device) for DeviceID(03014610834). 18:38:23:928 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:23:928 CTIOS1-ctios Trace: Added CallConnection(03014610834.1). 18:38:23:928 CTIOS1-ctios Trace: [call.5000.46855942]::CreateCallConnection(): CallConnection(03014610834.1) created successfully. 18:38:23:928 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855942.03014610834]:eCallBeginEvent 18:38:23:928 CTIOS1-ctios Trace: [call.5000.46855942] Found CallConnection(03014610834.1) for device 03014610834. 18:38:23:928 CTIOS1-ctios Trace: [call.5000.46855942]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42608. 18:38:23:928 CTIOS1-ctios Trace: [call.5000.46855942] CallConnection(03014610834.1) found DeviceID(42608) AgentID(48689). 18:38:23:928 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:23:928 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855942.03014610834]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:23:928 CTIOS1-ctios Trace: Added CallConnection(03014610834.1). 18:38:23:928 CTIOS1-ctios Trace: [call.5000.46855942]::CreateCallConnection(): CallConnection(03014610834.1) created successfully. 18:38:23:928 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855942.42608]:eCallBeginEvent 18:38:23:929 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855942.42608]:eCallBeginEvent 18:38:23:929 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855942.03014610834]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:23:929 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855942.42608]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:23:929 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855942.42608]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:23:950 CTIOS1-ctios Trace: >>CG:[agent.5000.46064]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42198 AGID:46064 AGInstr:42198 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46064 AGAvailStatus:1) 18:38:23:951 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:23:951 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:23:951 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:23:951 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:23:951 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:23:951 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:23:951 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:23:951 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:000 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:207 SVCID:5018 SG#:307 SGID:5019 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42162 ANI:04237011125 UsrToUsrInfo:(null) Dialed#:81120 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:204910 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.204910 RCallKeySeq#:7 CallTypIDTag:5007 PreCallIIDTag:7990856) 18:38:24:001 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:24:022 CTIOS1-ctios Trace: >>CG:[call.5000.2131420846]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420846 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41022 ConnDevID:41022 MsgID:eCallBeginEvent DvrKey:call.5000.2131420846) 18:38:24:022 CTIOS1-ctios Trace: >>CG:[call.5000.2131420846]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420846 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41022 CallngDevID:41022 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420846) 18:38:24:022 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420846 18:38:24:022 CTIOS1-ctios Trace: [call.5000.2131420846] CallConnection(41022.0) found DeviceID(41022) AgentID(). 18:38:24:022 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:24:022 CTIOS1-ctios Trace: Added CallConnection(41022.0). 18:38:24:022 CTIOS1-ctios Trace: [call.5000.2131420846]::CreateCallConnection(): CallConnection(41022.0) created successfully. 18:38:24:022 CTIOS1-ctios Trace: >>CG:[call.5000.2131420846]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420846 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420846 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41022 NewConnDevID:41022 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420846) 18:38:24:022 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420846.41022]:eCallBeginEvent,Msk(bf0002) 18:38:24:022 CTIOS1-ctios Trace: >>CG:[call.5000.2131420846]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420846 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41022 CallngDevID:41022 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420846) 18:38:24:022 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420846.41022]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:24:022 CTIOS1-ctios Trace: [call.5000.2131420846] Found CallConnection(41022.0) for device 41022. 18:38:24:022 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420846.41022]:eCallDataUpdateEvent,Msk(bf0002) 18:38:24:022 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420846.41022]:eCallOriginatedEvent,Msk(bf0002) 18:38:24:023 CTIOS1-ctios Trace: >>CG:[call.5000.2131420846]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420846 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420846 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41022 NewConnDevID:41022 RCallKeyDay:151314 RCallKeyCID:207422 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420846 ICMEntUniqID:icm.151314.207422 RCallKeySeq#:1) 18:38:24:023 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420846.41022]:eCallDataUpdateEvent,Msk(bf0002) 18:38:24:023 CTIOS1-ctios Trace: >>CG:[call.5000.2131420846]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420846 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41022 AlrtgDevID: CallngDevID:41022 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420846 Trnk#:0 TrnkGrp#:0) 18:38:24:023 CTIOS1-ctios Trace: [call.5000.2131420846] Found CallConnection(41022.0) for device 41022. 18:38:24:024 CTIOS1-ctios Trace: >>CG:[call.5000.2131420846]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420846 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41022 AlrtgDevID:51044 CallngDevID:41022 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420846 Trnk#:0 TrnkGrp#:0) 18:38:24:024 CTIOS1-ctios Trace: [call.5000.2131420846] Found CallConnection(41022.0) for device 41022. 18:38:24:024 CTIOS1-ctios Trace: [call.5000.2131420846]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:24:024 CTIOS1-ctios Trace: [call.5000.2131420846] CallConnection(41022.0) found DeviceID(51044) AgentID(05230). 18:38:24:024 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:24:024 CTIOS1-ctios Trace: Added CallConnection(41022.0). 18:38:24:024 CTIOS1-ctios Trace: [call.5000.2131420846]::CreateCallConnection(): CallConnection(41022.0) created successfully. 18:38:24:024 CTIOS1-ctios Trace: >>CG:[call.5000.2131420846]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420846 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420846 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41022 NewConnDevID:41022 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420846 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105103))) 18:38:24:024 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420846.41022]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:24:024 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420846.51044]:eCallBeginEvent 18:38:24:024 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420846.41022]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:24:024 CTIOS1-ctios Trace: >>CG:[call.5000.2131420846]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420846 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41022 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420846 Trnk#:0 TrnkGrp#:0) 18:38:24:024 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420846.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:24:024 CTIOS1-ctios Trace: [call.5000.2131420846] Found CallConnection(41022.0). 18:38:24:024 CTIOS1-ctios Trace: [call.5000.2131420846] Found CallConnection(41022.0). 18:38:24:024 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420846.41022]:eCallDataUpdateEvent,Msk(bf0002) 18:38:24:024 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420846.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:24:024 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:24:024 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420846.41022]:eCallEstablishedEvent,Msk(bf01a6) 18:38:24:025 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420846.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:24:025 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:24:025 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:24:025 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:24:025 CTIOS1-ctios Trace: >>CG:[call.5000.2131420846]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420846 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420846) 18:38:24:025 CTIOS1-ctios Trace: [call.5000.2131420846] Found CallConnection(51044.0). 18:38:24:025 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420846.41022]: eCallHeldEvent,Msk(bf0126) 18:38:24:025 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420846.51044]: eCallHeldEvent,Msk(bf000a) 18:38:24:031 CTIOS1-ctios Trace: >>CG:[agent.5000.4321]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:6561 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42162 AGID:4321 AGInstr:42162 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.4321 AGAvailStatus:0) 18:38:24:031 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4321]:eAgentStateEvent(eReserved),Msk(0) 18:38:24:031 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:eAgentStateEvent(eReserved),Msk(0) 18:38:24:031 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:24:031 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:24:031 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4321]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:24:031 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4321]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:24:031 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:24:031 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:24:031 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4321]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:24:033 CTIOS1-ctios Trace: >>CG:[call.5000.2131420847]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420847 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41023 ConnDevID:41023 MsgID:eCallBeginEvent DvrKey:call.5000.2131420847) 18:38:24:033 CTIOS1-ctios Trace: >>CG:[call.5000.2131420847]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420847 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41023 CallngDevID:41023 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420847) 18:38:24:033 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420847 18:38:24:033 CTIOS1-ctios Trace: >>CG:[call.5000.2131420847]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420847 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420847 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41023 NewConnDevID:41023 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420847) 18:38:24:033 CTIOS1-ctios Trace: [call.5000.2131420847] CallConnection(41023.0) found DeviceID(41023) AgentID(). 18:38:24:033 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:24:033 CTIOS1-ctios Trace: Added CallConnection(41023.0). 18:38:24:033 CTIOS1-ctios Trace: [call.5000.2131420847]::CreateCallConnection(): CallConnection(41023.0) created successfully. 18:38:24:033 CTIOS1-ctios Trace: >>CG:[call.5000.2131420847]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420847 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41023 CallngDevID:41023 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420847) 18:38:24:033 CTIOS1-ctios Trace: >>CG:[call.5000.2131420847]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420847 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420847 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41023 NewConnDevID:41023 RCallKeyDay:151314 RCallKeyCID:207423 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420847 ICMEntUniqID:icm.151314.207423 RCallKeySeq#:1) 18:38:24:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420847.41023]:eCallBeginEvent,Msk(bf0002) 18:38:24:033 CTIOS1-ctios Trace: [call.5000.2131420847] Found CallConnection(41023.0) for device 41023. 18:38:24:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420847.41023]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:24:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420847.41023]:eCallDataUpdateEvent,Msk(bf0002) 18:38:24:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420847.41023]:eCallOriginatedEvent,Msk(bf0002) 18:38:24:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420847.41023]:eCallDataUpdateEvent,Msk(bf0002) 18:38:24:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420847]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420847 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41023 AlrtgDevID: CallngDevID:41023 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420847 Trnk#:0 TrnkGrp#:0) 18:38:24:034 CTIOS1-ctios Trace: [call.5000.2131420847] Found CallConnection(41023.0) for device 41023. 18:38:24:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420847.41023]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:24:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420847]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420847 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41023 AlrtgDevID:51023 CallngDevID:41023 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420847 Trnk#:0 TrnkGrp#:0) 18:38:24:034 CTIOS1-ctios Trace: [call.5000.2131420847] Found CallConnection(41023.0) for device 41023. 18:38:24:034 CTIOS1-ctios Trace: [call.5000.2131420847]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:24:034 CTIOS1-ctios Trace: [call.5000.2131420847] CallConnection(41023.0) found DeviceID(51023) AgentID(33632). 18:38:24:034 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:24:034 CTIOS1-ctios Trace: Added CallConnection(41023.0). 18:38:24:034 CTIOS1-ctios Trace: [call.5000.2131420847]::CreateCallConnection(): CallConnection(41023.0) created successfully. 18:38:24:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420847.51023]:eCallBeginEvent 18:38:24:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420847.41023]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:24:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420847.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:24:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420847]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420847 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420847 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41023 NewConnDevID:41023 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420847 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105103))) 18:38:24:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420847]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420847 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41023 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420847 Trnk#:0 TrnkGrp#:0) 18:38:24:035 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:24:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420847.41023]:eCallDataUpdateEvent,Msk(bf0002) 18:38:24:035 CTIOS1-ctios Trace: [call.5000.2131420847] Found CallConnection(41023.0). 18:38:24:035 CTIOS1-ctios Trace: [call.5000.2131420847] Found CallConnection(41023.0). 18:38:24:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420847.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:24:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420847]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420847 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420847) 18:38:24:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420847.41023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:24:035 CTIOS1-ctios Trace: [call.5000.2131420847] Found CallConnection(51023.0). 18:38:24:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420847.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:24:035 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:24:036 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:24:036 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:24:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420847.41023]: eCallHeldEvent,Msk(bf0126) 18:38:24:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420847.51023]: eCallHeldEvent,Msk(bf000a) 18:38:24:051 CTIOS1-ctios Trace: >>CG:[call.5000.46855941]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855941 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855941) 18:38:24:051 CTIOS1-ctios Trace: >>CG:[call.5000.46855941]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855941 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46855941) 18:38:24:051 CTIOS1-ctios Trace: >>CG:[call.5000.46855941]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855941 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46855941) 18:38:24:051 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:38:24:051 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855941 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:24:051 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:38:24:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855941.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:24:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855941.42062]:eCallClearedEvent,Msk(3f0000) 18:38:24:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855941.42062]:eCallEndEvent 18:38:24:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:24:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:052 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:052 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:052 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:070 CTIOS1-ctios Trace: >>CG:[call.5000.46855943]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855943 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:04237011125 DNIS:42162 Dialed#:81120 ConnDevID:04237011125 RCallKeyDay:151314 RCallKeyCID:204910 MsgID:eCallBeginEvent DvrKey:call.5000.46855943 ecc:(...) ICMEntUniqID:icm.151314.204910 RCallKeySeq#:8) 18:38:24:071 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855943 18:38:24:071 CTIOS1-ctios Trace: >>CG:[call.5000.46855943]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855943 ConnDevIDTyp:1 SVC#:207 SVCID:5018 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:04237011125 AlrtgDevID:(null) CallngDevID:04237011125 CalldDevID:42162 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855943 Trnk#:0 TrnkGrp#:0) 18:38:24:071 CTIOS1-ctios Trace: [call.5000.46855943]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 04237011125. 18:38:24:071 CTIOS1-ctios Trace: CallConnection(04237011125.1) created AgentObject (Device) for DeviceID(04237011125). 18:38:24:071 CTIOS1-ctios Trace: >>CG:[call.5000.46855943]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855943 ConnDevIDTyp:1 SVC#:207 SVCID:5018 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:307 SGID:5019 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:04237011125 AlrtgDevID:42162 CallngDevID:04237011125 CalldDevID:42162 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855943 Trnk#:0 TrnkGrp#:0) 18:38:24:071 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:24:071 CTIOS1-ctios Trace: Added CallConnection(04237011125.1). 18:38:24:071 CTIOS1-ctios Trace: [call.5000.46855943]::CreateCallConnection(): CallConnection(04237011125.1) created successfully. 18:38:24:071 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855943.04237011125]:eCallBeginEvent 18:38:24:071 CTIOS1-ctios Trace: [call.5000.46855943] Found CallConnection(04237011125.1) for device 04237011125. 18:38:24:071 CTIOS1-ctios Trace: [call.5000.46855943]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42162. 18:38:24:071 CTIOS1-ctios Trace: [call.5000.46855943] CallConnection(04237011125.1) found DeviceID(42162) AgentID(4321). 18:38:24:071 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:24:071 CTIOS1-ctios Trace: Added CallConnection(04237011125.1). 18:38:24:071 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855943.04237011125]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:24:071 CTIOS1-ctios Trace: [call.5000.46855943]::CreateCallConnection(): CallConnection(04237011125.1) created successfully. 18:38:24:071 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855943.42162]:eCallBeginEvent 18:38:24:071 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855943.42162]:eCallBeginEvent 18:38:24:071 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855943.04237011125]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:24:072 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855943.42162]:eCallDeliveredEvent(LCS:Unknown),Msk(283f0001) 18:38:24:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855943.42162]:eCallDeliveredEvent(LCS:Unknown),Msk(283f0001) 18:38:24:081 CTIOS1-ctios Trace: ->RCV[GK3-82-4A33-4308-dotNET_Sess(31914638)_EvtThd(4) a=41831][call.5000.2131420372.42718]:eClearConnectionRequest 18:38:24:082 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32372227 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4316 LogdOnTimeTdy:16820 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2781 LogdOnTimeSess:4688 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:320 IntCallsTimeSess:110 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:330 IntCallsTimeTdy:112 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:38:24:090 CTIOS1-ctios Trace: >>CG:[call.5000.2131420846]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420846 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420846 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41022 NewConnDevID:41022 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420846 ecc:(...)) 18:38:24:091 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420846.41022]:eCallDataUpdateEvent,Msk(bf0126) 18:38:24:091 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420846.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:24:100 CTIOS1-ctios Trace: >>CG:[call.5000.2131420847]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420847 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420847 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41023 NewConnDevID:41023 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420847 ecc:(...)) 18:38:24:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420847.41023]:eCallDataUpdateEvent,Msk(bf0126) 18:38:24:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420847.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:24:140 CTIOS1-ctios Trace: >>CG:[call.5000.2131420372]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420372 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42718 RelDevID:42718 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420372) 18:38:24:140 CTIOS1-ctios Trace: >>CG:[call.5000.2131420372]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420372 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41289 RelDevID:41289 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420372) 18:38:24:140 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420372.41289]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:24:141 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420372.42718]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:24:141 CTIOS1-ctios Trace: <-SND[GK3-82-4A33-4308-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420372.42718]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:24:141 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420372.41289]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:24:141 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420372.42718]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:24:141 CTIOS1-ctios Trace: <-SND[GK3-82-4A33-4308-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420372.42718]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:24:141 CTIOS1-ctios Trace: >>CG:[call.5000.2131420372]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420372 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41289 MsgID:eCallClearedEvent DvrKey:call.5000.2131420372) 18:38:24:141 CTIOS1-ctios Trace: >>CG:[call.5000.2131420372]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420372 ConnDevIDTyp:0 ConnDevID:41289 MsgID:eCallEndEvent DvrKey:call.5000.2131420372) 18:38:24:141 CTIOS1-ctios Trace: Removed CallConnection(41289.0). 18:38:24:141 CTIOS1-ctios Trace: Removed CallConnection(42718.0). 18:38:24:141 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420372 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:24:141 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420372.41289]:eCallClearedEvent,Msk(3f0000) 18:38:24:141 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420372.42718]:eCallClearedEvent,Msk(3f0000) 18:38:24:141 CTIOS1-ctios Trace: <-SND[GK3-82-4A33-4308-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420372.42718]:eCallClearedEvent,Msk(3f0000) 18:38:24:141 CTIOS1-ctios Trace: >>CG:[agent.5000.41831]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8928 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42718 AGID:41831 AGInstr:42718 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41831 AGAvailStatus:1) 18:38:24:142 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420372.41289]:eCallEndEvent 18:38:24:142 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420372.42718]:eCallEndEvent 18:38:24:142 CTIOS1-ctios Trace: <-SND[GK3-82-4A33-4308-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420372.42718]:eCallEndEvent 18:38:24:142 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41831]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:24:142 CTIOS1-ctios Trace: <-SND[GK3-82-4A33-4308-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41831]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:24:142 CTIOS1-ctios Trace: >>CG:[call.5000.2131420372.42718]:eClearConnectionConf(UniqObjID:call.5000.2131420372.42718 MsgID:eClearConnectionConf TgtCILClntID:GK3-82-4A33-4308-dotNET_Sess(31914638)_EvtThd(4)) 18:38:24:174 CTIOS1-ctios Trace: >>CG:[agent.5000.41831]:eQueryAgentStatisticsConf(IID:32372229 PrphID:5000 AGExt:42718 AGID:41831 AGInstr:42718 UniqObjID:agent.5000.41831 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:112 LogdOnTimeTdy:23903 NotRdyTimeTdy:7752 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:1 HdlCallsTlkTimeTdy:78 HdlCallsTimeTdy:79 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:135 LogdOnTimeSess:27564 NotRdyTimeSess:8116 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:1 HdlCallsTlkTimeSess:78 HdlCallsTimeSess:79 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:1 HdlCallsAftCallTimeTdy:1 AutoOutCallsSess:13 AutoOutCallsTlkTimeSess:2074 AutoOutCallsTimeSess:2128 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:13 AutoOutCallsTlkTimeTdy:2074 AutoOutCallsTimeTdy:2128 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:3 PrvwCallsTlkTimeSess:485 Prvw 18:38:24:174 CTIOS1-ctios Trace: <-SND[GK3-82-4A33-4308-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41831]:eOnNewAgentStatisticsEvent 18:38:24:183 CTIOS1-ctios Trace: ->RCV[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4) a=3816][agent.5000.3816]:eSetAgentStateRequest(eNotReady) 18:38:24:186 CTIOS1-ctios Trace: >>CG:[agent.5000.33635]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10375 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51039 AGID:33635 AGInstr:51039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33635 AGAvailStatus:1) 18:38:24:187 CTIOS1-ctios Trace: >>CG:[call.5000.46855944]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855944 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51039 ConnDevID:51039 MsgID:eCallBeginEvent DvrKey:call.5000.46855944 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105103))) 18:38:24:187 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855944 18:38:24:187 CTIOS1-ctios Trace: >>CG:[call.5000.46855944]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855944 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51039 CallngDevID:51039 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855944) 18:38:24:187 CTIOS1-ctios Trace: [call.5000.46855944] CallConnection(51039.0) found DeviceID(51039) AgentID(33635). 18:38:24:187 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:24:187 CTIOS1-ctios Trace: Added CallConnection(51039.0). 18:38:24:187 CTIOS1-ctios Trace: [call.5000.46855944]::CreateCallConnection(): CallConnection(51039.0) created successfully. 18:38:24:187 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33635]:eAgentStateEvent(eTalking),Msk(0) 18:38:24:187 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33635]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:24:187 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33635]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:24:187 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855944.51039]:eCallBeginEvent,Msk(bf0002) 18:38:24:187 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855944.51039]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:24:187 CTIOS1-ctios Trace: >>CG:[agent.5000.33635]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10375 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51039 AGID:33635 AGInstr:51039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33635 AGAvailStatus:0) 18:38:24:188 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33635]:eAgentStateEvent(eTalking),Msk(0) 18:38:24:188 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33635]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:24:188 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33635]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:24:194 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:0) 18:38:24:194 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:24:194 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:24:272 CTIOS1-ctios Trace: ->RCV[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4) a=48395][agent.5000.48395]:eSetAgentStateRequest(eNotReady) 18:38:24:334 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:6137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42133 AGID:3816 AGInstr:42133 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3816 AGAvailStatus:0) 18:38:24:335 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:24:335 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:24:335 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:24:335 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:24:335 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:24:335 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:24:335 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:24:335 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:24:335 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:24:336 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eSetAgentStateConf(UniqObjID:agent.5000.3816 MsgID:eSetAgentStateConf TgtCILClntID:GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)) 18:38:24:336 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eSetAgentStateConf 18:38:24:349 CTIOS1-ctios Trace: >>CG:[call.5000.2131420847]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420847 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420847) 18:38:24:349 CTIOS1-ctios Trace: >>CG:[call.5000.2131420847]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420847 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41023 RelDevID:41023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420847) 18:38:24:349 CTIOS1-ctios Trace: >>CG:[call.5000.2131420847]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420847 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41023 MsgID:eCallClearedEvent DvrKey:call.5000.2131420847) 18:38:24:349 CTIOS1-ctios Trace: >>CG:[call.5000.2131420847]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420847 ConnDevIDTyp:0 ConnDevID:41023 MsgID:eCallEndEvent DvrKey:call.5000.2131420847) 18:38:24:349 CTIOS1-ctios Trace: Removed CallConnection(41023.0). 18:38:24:349 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:24:349 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420847 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:24:349 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:24:349 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420847.41023]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:24:349 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420847.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:24:349 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420847.41023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:24:350 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420847.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:24:350 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420847.41023]:eCallClearedEvent,Msk(3f0000) 18:38:24:350 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420847.51023]:eCallClearedEvent,Msk(3f0000) 18:38:24:350 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420847.41023]:eCallEndEvent 18:38:24:350 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420847.51023]:eCallEndEvent 18:38:24:350 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:24:350 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:350 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:382 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32372232 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5950 LogdOnTimeTdy:9343 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5950 LogdOnTimeSess:9343 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:24:424 CTIOS1-ctios Trace: >>CG:[agent.5000.48395]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10413 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42201 AGID:48395 AGInstr:42201 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48395 AGAvailStatus:0) 18:38:24:424 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:24:424 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:24:424 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:24:424 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:24:424 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:24:424 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:24:424 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:24:424 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:24:424 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:24:425 CTIOS1-ctios Trace: >>CG:[agent.5000.48395]:eSetAgentStateConf(UniqObjID:agent.5000.48395 MsgID:eSetAgentStateConf TgtCILClntID:GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)) 18:38:24:425 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:eSetAgentStateConf 18:38:24:466 CTIOS1-ctios Trace: >>CG:[call.5000.2131420846]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420846 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420846) 18:38:24:466 CTIOS1-ctios Trace: >>CG:[call.5000.2131420846]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420846 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41022 RelDevID:41022 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420846) 18:38:24:466 CTIOS1-ctios Trace: >>CG:[call.5000.2131420846]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420846 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41022 MsgID:eCallClearedEvent DvrKey:call.5000.2131420846) 18:38:24:466 CTIOS1-ctios Trace: >>CG:[call.5000.2131420846]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420846 ConnDevIDTyp:0 ConnDevID:41022 MsgID:eCallEndEvent DvrKey:call.5000.2131420846) 18:38:24:466 CTIOS1-ctios Trace: Removed CallConnection(41022.0). 18:38:24:466 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:24:466 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420846 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:24:466 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:24:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420846.41022]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:24:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420846.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:24:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420846.41022]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:24:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420846.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:24:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420846.41022]:eCallClearedEvent,Msk(3f0000) 18:38:24:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420846.51044]:eCallClearedEvent,Msk(3f0000) 18:38:24:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420846.41022]:eCallEndEvent 18:38:24:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420846.51044]:eCallEndEvent 18:38:24:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:24:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:466 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:474 CTIOS1-ctios Trace: ->RCV[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4) a=42229][agent.5000.42229]:eSetAgentStateRequest(eNotReady) 18:38:24:498 CTIOS1-ctios Trace: >>CG:[agent.5000.36257]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:621 SGID:6071 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10038 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21060 AGID:36257 AGInstr:21060 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36257 AGAvailStatus:0) 18:38:24:498 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36257]:eAgentStateEvent(eTalking),Msk(0) 18:38:24:498 CTIOS1-ctios Trace: <-SND[ITSD-South-3108-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36257]:eAgentStateEvent(eTalking),Msk(0) 18:38:24:498 CTIOS1-ctios Trace: >>CG:[call.5000.154709997]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154709997 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709997 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0825514304 NewConnDevID:0825514304 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709997 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105104))) 18:38:24:498 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709997.0825514304]:eCallDataUpdateEvent,Msk(bf0002) 18:38:24:499 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709997.21060]:eCallDataUpdateEvent,Msk(3f0001) 18:38:24:499 CTIOS1-ctios Trace: >>CG:[call.5000.154709997]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709997 ConnDevIDTyp:0 SVC#:619 SVCID:6091 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:621 SGID:6071 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21060 CallngDevID:0825514304 CalldDevID:21060 LstRedirDevID:(null) AnsDevID:21060 MsgID:eCallEstablishedEvent DvrKey:call.5000.154709997 Trnk#:0 TrnkGrp#:0) 18:38:24:499 CTIOS1-ctios Trace: [call.5000.154709997] Found CallConnection(0825514304.1). 18:38:24:499 CTIOS1-ctios Trace: <-SND[ITSD-South-3108-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709997.21060]:eCallDataUpdateEvent,Msk(3f0001) 18:38:24:499 CTIOS1-ctios Trace: [call.5000.154709997] Found CallConnection(0825514304.1). 18:38:24:499 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709997.0825514304]:eCallEstablishedEvent,Msk(bf01a6) 18:38:24:499 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709997.21060]:eCallEstablishedEvent,Msk(bf01a6) 18:38:24:499 CTIOS1-ctios Trace: <-SND[ITSD-South-3108-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709997.21060]:eCallEstablishedEvent,Msk(bf01a6) 18:38:24:499 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32372233 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5118 LogdOnTimeTdy:9438 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:293 LogdOnTimeSess:692 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:24:534 CTIOS1-ctios Trace: ->RCV[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4) a=3816][agent.5000.3816]:eSetAgentStateRequest(eAvailable) 18:38:24:593 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42133 AGID:3816 AGInstr:42133 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3816 AGAvailStatus:1) 18:38:24:594 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:24:594 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:24:594 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:594 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eSetAgentStateConf(UniqObjID:agent.5000.3816 MsgID:eSetAgentStateConf TgtCILClntID:GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)) 18:38:24:594 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:594 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:594 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:594 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:594 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:594 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:594 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eSetAgentStateConf 18:38:24:626 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8612 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42067 AGID:42229 AGInstr:42067 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42229 AGAvailStatus:0) 18:38:24:626 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:24:626 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:24:626 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:24:626 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:24:626 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:24:626 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:24:626 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:24:626 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:24:627 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:24:627 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eSetAgentStateConf(UniqObjID:agent.5000.42229 MsgID:eSetAgentStateConf TgtCILClntID:FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)) 18:38:24:627 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eSetAgentStateConf 18:38:24:745 CTIOS1-ctios Trace: ->RCV[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4) a=48395][agent.5000.48395]:eSetAgentStateRequest(eAvailable) 18:38:24:771 CTIOS1-ctios Trace: ->RCV[FJ7-97-70CB-3420-dotNET_Sess(31914638)_EvtThd(4) a=48438][call.5000.46855077.42580]:eHoldCallRequest 18:38:24:799 CTIOS1-ctios Trace: >>CG:[call.5000.46855671]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855671 ConnDevIDTyp:1 ConnDevID:9102135224489 MsgID:eCallEndEvent DvrKey:call.5000.46855671) 18:38:24:799 CTIOS1-ctios Trace: Removed CallConnection(9102135224489.1). 18:38:24:799 CTIOS1-ctios Trace: Removed CallConnection(51104.0). 18:38:24:799 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855671 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:24:799 CTIOS1-ctios Trace: >>CG:[agent.5000.33744]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:2312 SGState:2 SessID:0 MRDID:1 ICMAGID:11039 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51104 AGID:33744 AGInstr:51104 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33744 AGAvailStatus:0) 18:38:24:799 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855671.9102135224489]:eCallEndEvent 18:38:24:799 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855671.51104]:eCallEndEvent 18:38:24:799 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33744]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:38:24:799 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33744]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:24:799 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33744]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:24:805 CTIOS1-ctios Trace: >>CG:[agent.5000.48395]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10413 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42201 AGID:48395 AGInstr:42201 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48395 AGAvailStatus:1) 18:38:24:805 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:24:805 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:24:805 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:805 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:805 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:805 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:806 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:806 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:806 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:806 CTIOS1-ctios Trace: >>CG:[agent.5000.48395]:eSetAgentStateConf(UniqObjID:agent.5000.48395 MsgID:eSetAgentStateConf TgtCILClntID:GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)) 18:38:24:806 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:eSetAgentStateConf 18:38:24:819 CTIOS1-ctios Trace: >>CG:[agent.5000.48278]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:308 SGID:5021 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10246 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42160 AGID:48278 AGInstr:42160 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48278 AGAvailStatus:0) 18:38:24:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48278]:eAgentStateEvent(eTalking),Msk(0) 18:38:24:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48278]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:24:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48278]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:24:819 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48278]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:24:819 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48278]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:24:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48278]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:24:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48278]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:24:820 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48278]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:24:820 CTIOS1-ctios Trace: >>CG:[call.5000.46855940]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855940 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855940 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03334562347 NewConnDevID:03334562347 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855940 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105104))) 18:38:24:820 CTIOS1-ctios Trace: >>CG:[call.5000.46855940]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855940 ConnDevIDTyp:0 SVC#:208 SVCID:5020 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:308 SGID:5021 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42160 CallngDevID:03334562347 CalldDevID:42160 LstRedirDevID:(null) AnsDevID:42160 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855940 Trnk#:0 TrnkGrp#:0) 18:38:24:820 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855940.03334562347]:eCallDataUpdateEvent,Msk(bf0002) 18:38:24:820 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855940.42160]:eCallDataUpdateEvent,Msk(3f0001) 18:38:24:820 CTIOS1-ctios Trace: [call.5000.46855940] Found CallConnection(03334562347.1). 18:38:24:820 CTIOS1-ctios Trace: [call.5000.46855940] Found CallConnection(03334562347.1). 18:38:24:820 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855940.03334562347]:eCallEstablishedEvent,Msk(bf01a6) 18:38:24:820 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855940.42160]:eCallEstablishedEvent,Msk(bf01a6) 18:38:24:834 CTIOS1-ctios Trace: [call.5000.46855077] Found CallConnection(42580.0) for device 42580. 18:38:24:834 CTIOS1-ctios Trace: [call.5000.46855077] Found CallConnection(42580.0) for device 42580. 18:38:24:857 CTIOS1-ctios Trace: >>CG:[call.5000.46855077.42580]:eHoldCallConf(UniqObjID:call.5000.46855077.42580 MsgID:eHoldCallConf TgtCILClntID:FJ7-97-70CB-3420-dotNET_Sess(31914638)_EvtThd(4)) 18:38:24:857 CTIOS1-ctios Trace: <-SND[FJ7-97-70CB-3420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855077.42580]:eHoldCallConf,Msk(bf01a2) 18:38:24:858 CTIOS1-ctios Trace: >>CG:[agent.5000.48438]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:10498 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42580 AGID:48438 AGInstr:42580 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48438 AGAvailStatus:0) 18:38:24:858 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48438]:eAgentStateEvent(eHold),Msk(0) 18:38:24:858 CTIOS1-ctios Trace: >>CG:[call.5000.46855077]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:46855077 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:42580 HldgDevID:42580 MsgID:eCallHeldEvent DvrKey:call.5000.46855077) 18:38:24:858 CTIOS1-ctios Trace: <-SND[FJ7-97-70CB-3420-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48438]:eAgentStateEvent(eHold),Msk(0) 18:38:24:858 CTIOS1-ctios Trace: [call.5000.46855077] Found CallConnection(42580.0). 18:38:24:858 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48438]:Monitored eAgentStateEvent(eHold),Msk(0) 18:38:24:858 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48438]:Monitored eAgentStateEvent(eHold),Msk(0) 18:38:24:859 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48438]:Monitored eAgentStateEvent(eHold),Msk(0) 18:38:24:859 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48438]:Monitored eAgentStateEvent(eHold),Msk(0) 18:38:24:859 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855077.03315774243]: eCallHeldEvent,Msk(bf0126) 18:38:24:859 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855077.42580]: eCallHeldEvent,Msk(bf000a) 18:38:24:859 CTIOS1-ctios Trace: <-SND[FJ7-97-70CB-3420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855077.42580]: eCallHeldEvent,Msk(bf000a) 18:38:24:865 CTIOS1-ctios Trace: ->RCV[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4) a=42229][agent.5000.42229]:eSetAgentStateRequest(eAvailable) 18:38:24:925 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8612 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42067 AGID:42229 AGInstr:42067 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42229 AGAvailStatus:1) 18:38:24:925 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:24:925 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:24:925 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:925 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:925 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:925 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:925 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:926 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:926 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:24:926 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eSetAgentStateConf(UniqObjID:agent.5000.42229 MsgID:eSetAgentStateConf TgtCILClntID:FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)) 18:38:24:926 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eSetAgentStateConf 18:38:24:942 CTIOS1-ctios Trace: >>CG:[agent.5000.48689]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10926 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42608 AGID:48689 AGInstr:42608 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48689 AGAvailStatus:0) 18:38:24:942 CTIOS1-ctios Trace: >>CG:[call.5000.46855942]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855942 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855942 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03014610834 NewConnDevID:03014610834 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855942 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105104))) 18:38:24:942 CTIOS1-ctios Trace: >>CG:[call.5000.46855942]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855942 ConnDevIDTyp:0 SVC#:2 SVCID:9801 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:2 SGID:9785 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42608 CallngDevID:03014610834 CalldDevID:42608 LstRedirDevID:(null) AnsDevID:42608 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855942 Trnk#:0 TrnkGrp#:0) 18:38:24:942 CTIOS1-ctios Trace: [call.5000.46855942] Found CallConnection(03014610834.1). 18:38:24:942 CTIOS1-ctios Trace: [call.5000.46855942] Found CallConnection(03014610834.1). 18:38:24:943 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48689]:eAgentStateEvent(eTalking),Msk(0) 18:38:24:943 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:eAgentStateEvent(eTalking),Msk(0) 18:38:24:943 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:24:943 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:24:943 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:24:943 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:24:943 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:24:943 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:24:943 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:24:943 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48689]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:24:943 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:24:944 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855942.03014610834]:eCallDataUpdateEvent,Msk(bf0002) 18:38:24:944 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855942.42608]:eCallDataUpdateEvent,Msk(3f0001) 18:38:24:944 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855942.42608]:eCallDataUpdateEvent,Msk(3f0001) 18:38:24:944 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855942.03014610834]:eCallEstablishedEvent,Msk(bf01a6) 18:38:24:944 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855942.42608]:eCallEstablishedEvent,Msk(bf01a6) 18:38:24:944 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855942.42608]:eCallEstablishedEvent,Msk(bf01a6) 18:38:24:999 CTIOS1-ctios Trace: [call.5000.154709997] Found CallConnection(21060.0) for device 21060. 18:38:25:004 CTIOS1-ctios Trace: [call.5000.154709997] Found CallConnection(21060.0) for device 21060. 18:38:25:008 CTIOS1-ctios Trace: >>CG:[agent.5000.48295]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10265 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42115 AGID:48295 AGInstr:42115 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48295 AGAvailStatus:1) 18:38:25:008 CTIOS1-ctios Trace: >>CG:[call.5000.46855945]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855945 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42115 ConnDevID:42115 MsgID:eCallBeginEvent DvrKey:call.5000.46855945 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105104))) 18:38:25:008 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855945 18:38:25:008 CTIOS1-ctios Trace: >>CG:[call.5000.46855945]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855945 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42115 CallngDevID:42115 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855945) 18:38:25:008 CTIOS1-ctios Trace: [call.5000.46855945] CallConnection(42115.0) found DeviceID(42115) AgentID(48295). 18:38:25:008 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:25:008 CTIOS1-ctios Trace: Added CallConnection(42115.0). 18:38:25:008 CTIOS1-ctios Trace: [call.5000.46855945]::CreateCallConnection(): CallConnection(42115.0) created successfully. 18:38:25:008 CTIOS1-ctios Trace: >>CG:[agent.5000.48295]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10265 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42115 AGID:48295 AGInstr:42115 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48295 AGAvailStatus:0) 18:38:25:008 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:eAgentStateEvent(eTalking),Msk(0) 18:38:25:009 CTIOS1-ctios Trace: <-SND[FN8-104-D71C-5368-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48295]:eAgentStateEvent(eTalking),Msk(0) 18:38:25:009 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:009 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:009 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48295]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:009 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48295]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:009 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:009 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:009 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48295]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:009 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855945.42115]:eCallBeginEvent,Msk(bf0002) 18:38:25:009 CTIOS1-ctios Trace: <-SND[FN8-104-D71C-5368-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855945.42115]:eCallBeginEvent,Msk(bf0002) 18:38:25:009 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855945.42115]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:25:009 CTIOS1-ctios Trace: <-SND[FN8-104-D71C-5368-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855945.42115]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:25:009 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:eAgentStateEvent(eTalking),Msk(0) 18:38:25:010 CTIOS1-ctios Trace: <-SND[FN8-104-D71C-5368-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48295]:eAgentStateEvent(eTalking),Msk(0) 18:38:25:010 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:010 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:010 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48295]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:010 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48295]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:010 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:010 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:010 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48295]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:071 CTIOS1-ctios Trace: >>CG:[agent.5000.4321]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:307 SGID:5019 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:6561 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42162 AGID:4321 AGInstr:42162 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.4321 AGAvailStatus:0) 18:38:25:071 CTIOS1-ctios Trace: >>CG:[call.5000.46855943]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855943 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855943 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04237011125 NewConnDevID:04237011125 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855943 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105104))) 18:38:25:071 CTIOS1-ctios Trace: >>CG:[call.5000.46855943]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855943 ConnDevIDTyp:0 SVC#:207 SVCID:5018 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:307 SGID:5019 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42162 CallngDevID:04237011125 CalldDevID:42162 LstRedirDevID:(null) AnsDevID:42162 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855943 Trnk#:0 TrnkGrp#:0) 18:38:25:071 CTIOS1-ctios Trace: [call.5000.46855943] Found CallConnection(04237011125.1). 18:38:25:071 CTIOS1-ctios Trace: [call.5000.46855943] Found CallConnection(04237011125.1). 18:38:25:072 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4321]:eAgentStateEvent(eTalking),Msk(0) 18:38:25:072 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:eAgentStateEvent(eTalking),Msk(0) 18:38:25:072 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:072 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:072 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4321]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:072 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4321]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:072 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:072 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:072 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4321]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855943.04237011125]:eCallDataUpdateEvent,Msk(bf0002) 18:38:25:072 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855943.42162]:eCallDataUpdateEvent,Msk(283f0001) 18:38:25:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855943.42162]:eCallDataUpdateEvent,Msk(283f0001) 18:38:25:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855943.04237011125]:eCallEstablishedEvent,Msk(bf01a6) 18:38:25:072 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855943.42162]:eCallEstablishedEvent,Msk(28bf01a6) 18:38:25:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855943.42162]:eCallEstablishedEvent,Msk(28bf01a6) 18:38:25:129 CTIOS1-ctios Trace: >>CG:[call.5000.46855945]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855945 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42115 RelDevID:42115 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855945) 18:38:25:129 CTIOS1-ctios Trace: >>CG:[call.5000.46855945]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855945 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42115 MsgID:eCallClearedEvent DvrKey:call.5000.46855945) 18:38:25:129 CTIOS1-ctios Trace: >>CG:[call.5000.46855945]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855945 ConnDevIDTyp:0 ConnDevID:42115 MsgID:eCallEndEvent DvrKey:call.5000.46855945) 18:38:25:129 CTIOS1-ctios Trace: Removed CallConnection(42115.0). 18:38:25:129 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855945 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:25:129 CTIOS1-ctios Trace: >>CG:[agent.5000.48295]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10265 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42115 AGID:48295 AGInstr:42115 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48295 AGAvailStatus:1) 18:38:25:129 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855945.42115]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:25:129 CTIOS1-ctios Trace: <-SND[FN8-104-D71C-5368-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855945.42115]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:25:129 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855945.42115]:eCallClearedEvent,Msk(3f0000) 18:38:25:129 CTIOS1-ctios Trace: <-SND[FN8-104-D71C-5368-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855945.42115]:eCallClearedEvent,Msk(3f0000) 18:38:25:129 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855945.42115]:eCallEndEvent 18:38:25:129 CTIOS1-ctios Trace: <-SND[FN8-104-D71C-5368-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855945.42115]:eCallEndEvent 18:38:25:129 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:25:129 CTIOS1-ctios Trace: <-SND[FN8-104-D71C-5368-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48295]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:25:130 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:25:130 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:25:130 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48295]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:25:130 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48295]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:25:130 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:25:130 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:25:130 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48295]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:25:160 CTIOS1-ctios Trace: >>CG:[agent.5000.48295]:eQueryAgentStatisticsConf(IID:32372239 PrphID:5000 AGExt:42115 AGID:48295 AGInstr:42115 UniqObjID:agent.5000.48295 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2086 LogdOnTimeTdy:9608 NotRdyTimeTdy:980 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:36 HdlCallsTlkTimeTdy:6166 HdlCallsTimeTdy:6474 IncCallsHldTdy:2 IncCallsHldTimeTdy:144 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1111 LogdOnTimeSess:5918 NotRdyTimeSess:714 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:3821 HdlCallsTimeSess:4053 IncCallsHldSess:2 IncCallsHldTimeSess:144 IntCallsSess:76 IntCallsTimeSess:24 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:152 IntCallsTimeTdy:59 HdlCallsAftCallTimeSess:88 HdlCallsAftCallTimeTdy:164 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:38:25:160 CTIOS1-ctios Trace: <-SND[FN8-104-D71C-5368-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48295]:eOnNewAgentStatisticsEvent 18:38:25:280 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:25:280 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:25:281 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:352 CTIOS1-ctios Trace: [call.5000.46855940] Found CallConnection(42160.0) for device 42160. 18:38:25:353 CTIOS1-ctios Trace: ->RCV[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4) a=48734][call.5000.198845495.42618]:eSetCallDataRequest 18:38:25:353 CTIOS1-ctios Trace: [call.5000.198845495.42618] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:25:353 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845495.42618]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:25:357 CTIOS1-ctios Trace: [call.5000.46855940] Found CallConnection(42160.0) for device 42160. 18:38:25:414 CTIOS1-ctios Trace: >>CG:[call.5000.198845495]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845495 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845495 NewConnDevIDTyp:0 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81155 ConnDevID:0822508268 CallWrpupData:1236_0800_789_789 EVO Activation ,112 NewConnDevID:42618 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845495 ecc:(...)) 18:38:25:414 CTIOS1-ctios Trace: >>CG:[call.5000.198845495.42618]:eSetCallDataConf(UniqObjID:call.5000.198845495.42618 MsgID:eSetCallDataConf TgtCILClntID:FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)) 18:38:25:414 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845495.0822508268]:eCallDataUpdateEvent 18:38:25:414 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845495.42618]:eCallDataUpdateEvent 18:38:25:414 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845495.42618]:eCallDataUpdateEvent 18:38:25:489 CTIOS1-ctios Trace: [call.5000.46855942] Found CallConnection(42608.0) for device 42608. 18:38:25:511 CTIOS1-ctios Trace: >>CG:[call.5000.46855950]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855950 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:9103222851632 DNIS:42721 ConnDevID:9103222851632 MsgID:eCallBeginEvent DvrKey:call.5000.46855950) 18:38:25:511 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855950 18:38:25:511 CTIOS1-ctios Trace: >>CG:[call.5000.46855950]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855950 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9103222851632 AlrtgDevID:(null) CallngDevID:9103222851632 CalldDevID:42721 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855950 Trnk#:0 TrnkGrp#:0) 18:38:25:511 CTIOS1-ctios Trace: [call.5000.46855950]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9103222851632. 18:38:25:511 CTIOS1-ctios Trace: CallConnection(9103222851632.1) created AgentObject (Device) for DeviceID(9103222851632). 18:38:25:511 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:25:511 CTIOS1-ctios Trace: Added CallConnection(9103222851632.1). 18:38:25:511 CTIOS1-ctios Trace: [call.5000.46855950]::CreateCallConnection(): CallConnection(9103222851632.1) created successfully. 18:38:25:512 CTIOS1-ctios Trace: >>CG:[call.5000.46855950]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855950 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:9053 SGID:8668 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:9103222851632 AlrtgDevID:42721 CallngDevID:9103222851632 CalldDevID:42721 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855950 Trnk#:0 TrnkGrp#:0) 18:38:25:512 CTIOS1-ctios Trace: [call.5000.46855950] Found CallConnection(9103222851632.1) for device 9103222851632. 18:38:25:512 CTIOS1-ctios Trace: [call.5000.46855950]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42721. 18:38:25:512 CTIOS1-ctios Trace: [call.5000.46855950] CallConnection(9103222851632.1) found DeviceID(42721) AgentID(42572). 18:38:25:512 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:25:512 CTIOS1-ctios Trace: Added CallConnection(9103222851632.1). 18:38:25:512 CTIOS1-ctios Trace: [call.5000.46855950]::CreateCallConnection(): CallConnection(9103222851632.1) created successfully. 18:38:25:512 CTIOS1-ctios Trace: [call.5000.2131420527.42721] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:25:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855950.9103222851632]:eCallBeginEvent 18:38:25:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855950.9103222851632]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:25:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855950.42721]:eCallBeginEvent 18:38:25:512 CTIOS1-ctios Trace: <-SND[GK6-86-CEB9-4896-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855950.42721]:eCallBeginEvent 18:38:25:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855950.9103222851632]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:25:512 CTIOS1-ctios Trace: <-SND[GK6-86-CEB9-4896-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420527.42721]:eButtonEnablementMaskChange,Msk(3c0000) 18:38:25:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855950.42721]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:38:25:512 CTIOS1-ctios Trace: <-SND[GK6-86-CEB9-4896-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855950.42721]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:38:25:532 CTIOS1-ctios Trace: [call.5000.46855942] Found CallConnection(42608.0) for device 42608. 18:38:25:536 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:25:536 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:25:536 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:25:546 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:1) 18:38:25:546 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:25:546 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:25:573 CTIOS1-ctios Trace: >>CG:[call.5000.46855950]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855950 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855950 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5042 QryRuleID:5045 ANI:103222851632 ConnDevID:9103222851632 NewConnDevID:9103222851632 RCallKeyDay:151314 RCallKeyCID:202407 CustPh#:103222851632 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855950 ecc:(...) ICMEntUniqID:icm.151314.202407 RCallKeySeq#:1) 18:38:25:573 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855950.9103222851632]:eCallDataUpdateEvent,Msk(bf0002) 18:38:25:573 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855950.42721]:eCallDataUpdateEvent,Msk(3c0001) 18:38:25:573 CTIOS1-ctios Trace: <-SND[GK6-86-CEB9-4896-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855950.42721]:eCallDataUpdateEvent,Msk(3c0001) 18:38:25:582 CTIOS1-ctios Trace: >>CG:[call.5000.46855950]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855950 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855950 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5042 QryRuleID:5045 ConnDevID:9103222851632 NewConnDevID:9103222851632 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855950 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105105))) 18:38:25:582 CTIOS1-ctios Trace: >>CG:[call.5000.46855950]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855950 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:9053 SGID:8668 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42721 CallngDevID:9103222851632 CalldDevID:42721 LstRedirDevID:(null) AnsDevID:42721 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855950 Trnk#:0 TrnkGrp#:0) 18:38:25:582 CTIOS1-ctios Trace: [call.5000.46855950] Found CallConnection(9103222851632.1). 18:38:25:582 CTIOS1-ctios Trace: [call.5000.46855950] Found CallConnection(9103222851632.1). 18:38:25:582 CTIOS1-ctios Trace: [call.5000.2131420527.42721] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1800 18:38:25:582 CTIOS1-ctios Trace: [call.5000.2131420527.42721] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1a40 18:38:25:582 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855950.9103222851632]:eCallDataUpdateEvent,Msk(bf0002) 18:38:25:583 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855950.42721]:eCallDataUpdateEvent,Msk(3c0001) 18:38:25:583 CTIOS1-ctios Trace: <-SND[GK6-86-CEB9-4896-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855950.42721]:eCallDataUpdateEvent,Msk(3c0001) 18:38:25:583 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855950.9103222851632]:eCallEstablishedEvent,Msk(bf01a6) 18:38:25:583 CTIOS1-ctios Trace: <-SND[GK6-86-CEB9-4896-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420527.42721]:eButtonEnablementMaskChange,Msk(3c1800) 18:38:25:583 CTIOS1-ctios Trace: <-SND[GK6-86-CEB9-4896-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420527.42721]:eButtonEnablementMaskChange,Msk(3c1a40) 18:38:25:583 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855950.42721]:eCallEstablishedEvent,Msk(3c1a40) 18:38:25:583 CTIOS1-ctios Trace: <-SND[GK6-86-CEB9-4896-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855950.42721]:eCallEstablishedEvent,Msk(3c1a40) 18:38:25:584 CTIOS1-ctios Trace: [call.5000.46855950] Found CallConnection(42721.0) for device 42721. 18:38:25:609 CTIOS1-ctios Trace: ->RCV[FO3-140-DCB6-12924-dotNET_Sess(31914638)_EvtThd(4) a=42514][call.5000.46855339.42624]:eClearConnectionRequest 18:38:25:623 CTIOS1-ctios Trace: [call.5000.46855950] Found CallConnection(42721.0) for device 42721. 18:38:25:630 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:38:25:630 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:25:630 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:25:630 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:630 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:630 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:630 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:630 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:630 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:630 CTIOS1-ctios Trace: >>CG:[call.5000.46855954]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855954 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42122 ConnDevID:42122 MsgID:eCallBeginEvent DvrKey:call.5000.46855954 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105105))) 18:38:25:630 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855954 18:38:25:630 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:630 CTIOS1-ctios Trace: >>CG:[call.5000.46855954]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855954 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42122 CallngDevID:42122 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855954) 18:38:25:630 CTIOS1-ctios Trace: [call.5000.46855954] CallConnection(42122.0) found DeviceID(42122) AgentID(48756). 18:38:25:630 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:25:630 CTIOS1-ctios Trace: Added CallConnection(42122.0). 18:38:25:630 CTIOS1-ctios Trace: [call.5000.46855954]::CreateCallConnection(): CallConnection(42122.0) created successfully. 18:38:25:630 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:0) 18:38:25:630 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855954.42122]:eCallBeginEvent,Msk(bf0002) 18:38:25:630 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855954.42122]:eCallBeginEvent,Msk(bf0002) 18:38:25:630 CTIOS1-ctios Trace: [call.5000.46855943] Found CallConnection(42162.0) for device 42162. 18:38:25:630 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855954.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:25:630 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855954.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:25:630 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:25:630 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:25:630 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:631 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:631 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:631 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:631 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:631 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:631 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:639 CTIOS1-ctios Trace: ->RCV[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4) a=48684][agent.5000.48684]:eSetAgentStateRequest(eAvailable) 18:38:25:663 CTIOS1-ctios Trace: >>CG:[call.5000.46855178]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855178 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855178 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03144245199 CallWrpupData:1236_0800_789_789 EVO Activation ,112 NewConnDevID:42552 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855178 ecc:(...)) 18:38:25:663 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855178.03144245199]:eCallDataUpdateEvent 18:38:25:663 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855178.42552]:eCallDataUpdateEvent 18:38:25:671 CTIOS1-ctios Trace: >>CG:[call.5000.46855339.42624]:eClearConnectionConf(UniqObjID:call.5000.46855339.42624 MsgID:eClearConnectionConf TgtCILClntID:FO3-140-DCB6-12924-dotNET_Sess(31914638)_EvtThd(4)) 18:38:25:671 CTIOS1-ctios Trace: <-SND[FO3-140-DCB6-12924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855339.42624]:eClearConnectionConf,Msk(bf01a4) 18:38:25:672 CTIOS1-ctios Trace: [call.5000.46855339] Found CallConnection(42624.0) for device 42624. 18:38:25:672 CTIOS1-ctios Trace: [call.5000.46855339] Found CallConnection(42624.0) for device 42624. 18:38:25:673 CTIOS1-ctios Trace: >>CG:[call.5000.46855339]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855339 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42624 RelDevID:42624 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855339) 18:38:25:673 CTIOS1-ctios Trace: >>CG:[call.5000.46855339]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855339 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4236290312 RelDevID:4236290312 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855339) 18:38:25:673 CTIOS1-ctios Trace: >>CG:[call.5000.46855339]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855339 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4236290312 MsgID:eCallClearedEvent DvrKey:call.5000.46855339) 18:38:25:673 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855339.4236290312]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:25:673 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855339.42624]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:25:673 CTIOS1-ctios Trace: <-SND[FO3-140-DCB6-12924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855339.42624]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:25:673 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855339.4236290312]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:25:673 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855339.42624]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:25:673 CTIOS1-ctios Trace: <-SND[FO3-140-DCB6-12924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855339.42624]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:25:673 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855339.4236290312]:eCallClearedEvent,Msk(3f0000) 18:38:25:673 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855339.42624]:eCallClearedEvent,Msk(3f0000) 18:38:25:673 CTIOS1-ctios Trace: <-SND[FO3-140-DCB6-12924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855339.42624]:eCallClearedEvent,Msk(3f0000) 18:38:25:674 CTIOS1-ctios Trace: >>CG:[agent.5000.42514]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:566 SGID:6591 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9412 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42624 AGID:42514 AGInstr:42624 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42514 AGAvailStatus:0) 18:38:25:674 CTIOS1-ctios Trace: [agent.5000.42514]: Current Wrapup Mode = 3 18:38:25:674 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42514]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:25:674 CTIOS1-ctios Trace: <-SND[FO3-140-DCB6-12924-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42514]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:25:674 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42514]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:25:701 CTIOS1-ctios Trace: >>CG:[call.5000.2131420527]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420527 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42721 RelDevID:42721 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420527) 18:38:25:701 CTIOS1-ctios Trace: [call.5000.2131420527.42721] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:25:701 CTIOS1-ctios Trace: [call.5000.46855950.42721] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:38:25:701 CTIOS1-ctios Trace: >>CG:[call.5000.2131420527]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420527 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41149 RelDevID:41149 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420527) 18:38:25:701 CTIOS1-ctios Trace: >>CG:[call.5000.2131420527]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420527 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41149 MsgID:eCallClearedEvent DvrKey:call.5000.2131420527) 18:38:25:701 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420527.41149]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:25:701 CTIOS1-ctios Trace: <-SND[GK6-86-CEB9-4896-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420527.42721]:eButtonEnablementMaskChange,Msk(3c0000) 18:38:25:701 CTIOS1-ctios Trace: >>CG:[call.5000.2131420527]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420527 ConnDevIDTyp:0 ConnDevID:41149 MsgID:eCallEndEvent DvrKey:call.5000.2131420527) 18:38:25:701 CTIOS1-ctios Trace: <-SND[GK6-86-CEB9-4896-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855950.42721]:eButtonEnablementMaskChange,Msk(bf01a6) 18:38:25:701 CTIOS1-ctios Trace: [call.5000.2131420527.42721] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:25:701 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420527.42721]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:25:701 CTIOS1-ctios Trace: [call.5000.46855950.42721] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:38:25:701 CTIOS1-ctios Trace: <-SND[GK6-86-CEB9-4896-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420527.42721]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:25:701 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420527.41149]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:25:702 CTIOS1-ctios Trace: Removed CallConnection(41149.0). 18:38:25:702 CTIOS1-ctios Trace: Removed CallConnection(42721.0). 18:38:25:702 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420527.42721]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:25:702 CTIOS1-ctios Trace: <-SND[GK6-86-CEB9-4896-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420527.42721]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:25:702 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420527 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:25:702 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420527.41149]:eCallClearedEvent,Msk(3f0000) 18:38:25:702 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420527.42721]:eCallClearedEvent,Msk(3c0000) 18:38:25:702 CTIOS1-ctios Trace: <-SND[GK6-86-CEB9-4896-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420527.42721]:eCallClearedEvent,Msk(3c0000) 18:38:25:702 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420527.41149]:eCallEndEvent 18:38:25:702 CTIOS1-ctios Trace: <-SND[GK6-86-CEB9-4896-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420527.42721]:eButtonEnablementMaskChange,Msk(3c0000) 18:38:25:702 CTIOS1-ctios Trace: <-SND[GK6-86-CEB9-4896-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855950.42721]:eButtonEnablementMaskChange,Msk(bf01a6) 18:38:25:702 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420527.42721]:eCallEndEvent 18:38:25:702 CTIOS1-ctios Trace: <-SND[GK6-86-CEB9-4896-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420527.42721]:eCallEndEvent 18:38:25:703 CTIOS1-ctios Trace: >>CG:[call.5000.46854701]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46854701 ConnDevIDTyp:1 ConnDevID:3002110906 MsgID:eCallEndEvent DvrKey:call.5000.46854701) 18:38:25:703 CTIOS1-ctios Trace: >>CG:[agent.5000.48684]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:2 SessID:0 MRDID:1 ICMAGID:10921 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42599 AGID:48684 AGInstr:42599 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48684 AGAvailStatus:0) 18:38:25:703 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46854701 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:25:703 CTIOS1-ctios Trace: >>CG:[agent.5000.48684]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:1 SGID:9784 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:2 SessID:0 MRDID:1 ICMAGID:10921 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42599 AGID:48684 AGInstr:42599 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48684 AGAvailStatus:0) 18:38:25:703 CTIOS1-ctios Trace: >>CG:[agent.5000.48684]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:2 SessID:0 MRDID:1 ICMAGID:10921 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42599 AGID:48684 AGInstr:42599 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48684 AGAvailStatus:0) 18:38:25:703 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:25:704 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:25:704 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:704 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:704 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:704 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:704 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:704 CTIOS1-ctios Trace: >>CG:[agent.5000.48684]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:4 SGID:9787 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:2 SessID:0 MRDID:1 ICMAGID:10921 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42599 AGID:48684 AGInstr:42599 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48684 AGAvailStatus:0) 18:38:25:704 CTIOS1-ctios Trace: >>CG:[agent.5000.48684]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:5 SGID:9788 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:2 SessID:0 MRDID:1 ICMAGID:10921 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42599 AGID:48684 AGInstr:42599 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48684 AGAvailStatus:0) 18:38:25:704 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:705 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:705 CTIOS1-ctios Trace: >>CG:[agent.5000.48684]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:6 SGID:9789 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:2 SessID:0 MRDID:1 ICMAGID:10921 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42599 AGID:48684 AGInstr:42599 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48684 AGAvailStatus:0) 18:38:25:705 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:705 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:705 CTIOS1-ctios Trace: >>CG:[agent.5000.48684]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:8 SGID:9791 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:2 SessID:0 MRDID:1 ICMAGID:10921 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42599 AGID:48684 AGInstr:42599 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48684 AGAvailStatus:0) 18:38:25:705 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:705 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:705 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:705 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:705 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:705 CTIOS1-ctios Trace: >>CG:[agent.5000.48684]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9 SGID:9792 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:2 SessID:0 MRDID:1 ICMAGID:10921 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42599 AGID:48684 AGInstr:42599 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48684 AGAvailStatus:0) 18:38:25:705 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:705 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:706 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:706 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:706 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:706 CTIOS1-ctios Trace: >>CG:[agent.5000.48684]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:10 SGID:9793 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:2 SessID:0 MRDID:1 ICMAGID:10921 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42599 AGID:48684 AGInstr:42599 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48684 AGAvailStatus:0) 18:38:25:706 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:706 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:706 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:706 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:706 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:706 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:706 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:707 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:707 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:707 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:707 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:707 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:707 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:707 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:707 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:707 CTIOS1-ctios Trace: >>CG:[agent.5000.48684]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:12 SGID:9795 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:2 SessID:0 MRDID:1 ICMAGID:10921 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42599 AGID:48684 AGInstr:42599 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48684 AGAvailStatus:0) 18:38:25:707 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:707 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:707 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:708 CTIOS1-ctios Trace: >>CG:[agent.5000.48684]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:14 SGID:9796 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:2 SessID:0 MRDID:1 ICMAGID:10921 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42599 AGID:48684 AGInstr:42599 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48684 AGAvailStatus:0) 18:38:25:708 CTIOS1-ctios Trace: >>CG:[agent.5000.48684]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:17 SGID:9797 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:2 SessID:0 MRDID:1 ICMAGID:10921 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42599 AGID:48684 AGInstr:42599 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48684 AGAvailStatus:0) 18:38:25:708 CTIOS1-ctios Trace: >>CG:[agent.5000.48684]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:19 SGID:9799 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:2 SessID:0 MRDID:1 ICMAGID:10921 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42599 AGID:48684 AGInstr:42599 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48684 AGAvailStatus:0) 18:38:25:708 CTIOS1-ctios Trace: >>CG:[agent.5000.48684]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:605 SGID:6057 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:2 SessID:0 MRDID:1 ICMAGID:10921 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42599 AGID:48684 AGInstr:42599 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48684 AGAvailStatus:0) 18:38:25:708 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:708 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:708 CTIOS1-ctios Trace: >>CG:[agent.5000.48684]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:605 SGID:6057 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:1 SessID:0 MRDID:1 ICMAGID:10921 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42599 AGID:48684 AGInstr:42599 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48684 AGAvailStatus:0) 18:38:25:708 CTIOS1-ctios Trace: [agent.5000.48684]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 605 priority 0 18:38:25:708 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:708 CTIOS1-ctios Trace: [team.5000.5056]:Remove SG Info,SG#(605) SGPri(0) from team 18:38:25:709 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:709 CTIOS1-ctios Trace: [team.5000.5056]::RemoveSkillGroupInfo(): agent.5000.4245 is unsubscribing statistics for SG# 605 with Priority 0 18:38:25:709 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:709 CTIOS1-ctios Trace: >>CG:[agent.5000.48684]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10921 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42599 AGID:48684 AGInstr:42599 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48684 AGAvailStatus:1) 18:38:25:709 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:709 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:709 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:709 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:709 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:709 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:709 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:709 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:709 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:709 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:710 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:710 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:710 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:710 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:710 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:710 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:710 CTIOS1-ctios Trace: >>CG:[agent.5000.48684]:eSetAgentStateConf(UniqObjID:agent.5000.48684 MsgID:eSetAgentStateConf TgtCILClntID:FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)) 18:38:25:710 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:710 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:710 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:711 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:711 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:711 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:711 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:711 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:711 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:711 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:711 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:711 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:712 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:712 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:712 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:712 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:712 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:712 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:712 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:712 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:712 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:713 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:713 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:713 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:713 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:713 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:713 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:713 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:713 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:713 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:713 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:713 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:713 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:713 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:713 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:713 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:713 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:713 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:713 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:714 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:714 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:714 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:714 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:714 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:714 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:714 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:714 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:715 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:715 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:716 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:716 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:716 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:716 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:716 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:716 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:716 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:716 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:716 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:716 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:717 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:717 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:717 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:717 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:717 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:717 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:717 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:717 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:717 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:718 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:718 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:718 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:718 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:718 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:718 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:718 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:718 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:719 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:719 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:719 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:719 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:719 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:719 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:719 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:719 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:719 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:720 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:720 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:720 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:720 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:eAgentStateEvent(eNotReady),Msk(0) 18:38:25:720 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:720 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:720 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:720 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:720 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:721 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:721 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:721 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:721 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:721 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:25:721 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:25:721 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:25:721 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:25:721 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:25:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:25:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:25:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:25:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:25:722 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:25:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:25:722 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:eSetAgentStateConf 18:38:25:724 CTIOS1-ctios Trace: [call.5000.46855943] Found CallConnection(42162.0) for device 42162. 18:38:25:729 CTIOS1-ctios Trace: >>CG:[call.5000.46855582]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855582 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855582 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0514902566 CallWrpupData:Call Drop_CD ,67 NewConnDevID:51076 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855582 ecc:(...)) 18:38:25:729 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855582.0514902566]:eCallDataUpdateEvent 18:38:25:730 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855582.51076]:eCallDataUpdateEvent 18:38:25:731 CTIOS1-ctios Trace: >>CG:[agent.5000.42572]:eQueryAgentStatisticsConf(IID:32372243 PrphID:5000 AGExt:42721 AGID:42572 AGInstr:42721 UniqObjID:agent.5000.42572 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:146 LogdOnTimeTdy:23755 NotRdyTimeTdy:7839 AGOutCallsTdy:1 AGOutCallsTlkTimeTdy:20 AGOutCallsTimeTdy:26 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:1 HdlCallsTlkTimeTdy:198 HdlCallsTimeTdy:204 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:69 LogdOnTimeSess:16443 NotRdyTimeSess:5795 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:1 HdlCallsTlkTimeSess:198 HdlCallsTimeSess:204 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:3 IntCallsTimeTdy:2 HdlCallsAftCallTimeSess:6 HdlCallsAftCallTimeTdy:6 AutoOutCallsSess:18 AutoOutCallsTlkTimeSess:2053 AutoOutCallsTimeSess:2161 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:18 AutoOutCallsTlkTimeTdy:2053 AutoOutCallsTimeTdy:2161 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:2 PrvwCallsTlkTimeSess:389 18:38:25:731 CTIOS1-ctios Trace: <-SND[GK6-86-CEB9-4896-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42572]:eOnNewAgentStatisticsEvent 18:38:25:732 CTIOS1-ctios Trace: >>CG:[call.5000.46855942]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855942 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855942 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03014610834 NewConnDevID:03014610834 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855942 ecc:(...)) 18:38:25:733 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855942.03014610834]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:25:733 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855942.42608]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:25:733 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855942.42608]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:25:755 CTIOS1-ctios Trace: >>CG:[call.5000.46855950]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855950 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855950 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5042 QryRuleID:5045 ConnDevID:9103222851632 NewConnDevID:9103222851632 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855950 ecc:(...)) 18:38:25:755 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855950.9103222851632]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:25:755 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855950.42721]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:25:755 CTIOS1-ctios Trace: <-SND[GK6-86-CEB9-4896-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855950.42721]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:25:766 CTIOS1-ctios Trace: >>CG:[call.5000.46855954]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855954 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42122 RelDevID:42122 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855954) 18:38:25:766 CTIOS1-ctios Trace: >>CG:[call.5000.46855954]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855954 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42122 MsgID:eCallClearedEvent DvrKey:call.5000.46855954) 18:38:25:767 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855954.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:25:767 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855954.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:25:767 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855954.42122]:eCallClearedEvent,Msk(3f0000) 18:38:25:767 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855954.42122]:eCallClearedEvent,Msk(3f0000) 18:38:25:767 CTIOS1-ctios Trace: >>CG:[call.5000.46855954]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855954 ConnDevIDTyp:0 ConnDevID:42122 MsgID:eCallEndEvent DvrKey:call.5000.46855954) 18:38:25:767 CTIOS1-ctios Trace: Removed CallConnection(42122.0). 18:38:25:767 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855954 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:25:768 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:38:25:768 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855954.42122]:eCallEndEvent 18:38:25:768 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855954.42122]:eCallEndEvent 18:38:25:768 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:25:768 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:25:768 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:25:768 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:25:768 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:25:768 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:25:768 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:25:768 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:25:768 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:25:798 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eQueryAgentStatisticsConf(IID:32372244 PrphID:5000 AGExt:42122 AGID:48756 AGInstr:42122 UniqObjID:agent.5000.48756 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2609 LogdOnTimeTdy:9496 NotRdyTimeTdy:269 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:41 HdlCallsTlkTimeTdy:6409 HdlCallsTimeTdy:6551 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2080 LogdOnTimeSess:5837 NotRdyTimeSess:129 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:3499 HdlCallsTimeSess:3574 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:164 IntCallsTimeSess:59 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:164 IntCallsTimeTdy:59 HdlCallsAftCallTimeSess:75 HdlCallsAftCallTimeTdy:142 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prv 18:38:25:798 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eOnNewAgentStatisticsEvent 18:38:25:823 CTIOS1-ctios Trace: ->RCV[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4) a=3693][agent.5000.3693]:eSetAgentStateRequest(eNotReady) 18:38:25:826 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:208 SVCID:5020 SG#:308 SGID:5021 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42057 ANI:0572310120 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206946 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206946 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:7990413) 18:38:25:855 CTIOS1-ctios Trace: >>CG:[agent.5000.48460]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10524 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42057 AGID:48460 AGInstr:42057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48460 AGAvailStatus:0) 18:38:25:855 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:eAgentStateEvent(eReserved),Msk(0) 18:38:25:855 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:25:855 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:25:855 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:25:855 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:25:856 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:25:856 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:25:856 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:25:876 CTIOS1-ctios Trace: >>CG:[call.5000.46855956]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855956 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0572310120 DNIS:42057 Dialed#:45233 ConnDevID:0572310120 RCallKeyDay:151314 RCallKeyCID:206946 MsgID:eCallBeginEvent DvrKey:call.5000.46855956 ecc:(...) ICMEntUniqID:icm.151314.206946 RCallKeySeq#:2) 18:38:25:876 CTIOS1-ctios Trace: >>CG:[call.5000.46855956]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855956 ConnDevIDTyp:1 SVC#:208 SVCID:5020 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0572310120 AlrtgDevID:(null) CallngDevID:0572310120 CalldDevID:42057 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855956 Trnk#:0 TrnkGrp#:0) 18:38:25:876 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855956 18:38:25:876 CTIOS1-ctios Trace: >>CG:[call.5000.46855956]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855956 ConnDevIDTyp:1 SVC#:208 SVCID:5020 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:308 SGID:5021 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0572310120 AlrtgDevID:42057 CallngDevID:0572310120 CalldDevID:42057 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855956 Trnk#:0 TrnkGrp#:0) 18:38:25:876 CTIOS1-ctios Trace: [call.5000.46855956]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0572310120. 18:38:25:876 CTIOS1-ctios Trace: CallConnection(0572310120.1) created AgentObject (Device) for DeviceID(0572310120). 18:38:25:876 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:25:876 CTIOS1-ctios Trace: Added CallConnection(0572310120.1). 18:38:25:876 CTIOS1-ctios Trace: [call.5000.46855956]::CreateCallConnection(): CallConnection(0572310120.1) created successfully. 18:38:25:876 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855956.0572310120]:eCallBeginEvent 18:38:25:876 CTIOS1-ctios Trace: [call.5000.46855956] Found CallConnection(0572310120.1) for device 0572310120. 18:38:25:876 CTIOS1-ctios Trace: [call.5000.46855956]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42057. 18:38:25:876 CTIOS1-ctios Trace: [call.5000.46855956] CallConnection(0572310120.1) found DeviceID(42057) AgentID(48460). 18:38:25:876 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:25:876 CTIOS1-ctios Trace: Added CallConnection(0572310120.1). 18:38:25:876 CTIOS1-ctios Trace: [call.5000.46855956]::CreateCallConnection(): CallConnection(0572310120.1) created successfully. 18:38:25:876 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855956.0572310120]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:25:876 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855956.42057]:eCallBeginEvent 18:38:25:877 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855956.0572310120]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:25:877 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855956.42057]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:25:885 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:9053 SVCID:8669 SG#:9053 SGID:8668 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:42718 ANI:(null) UsrToUsrInfo:(null) Dialed#:45367 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207432 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207432 RCallKeySeq#:0 CallTypIDTag:5210 PreCallIIDTag:7991220) 18:38:25:885 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207433 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207433 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991221) 18:38:25:885 CTIOS1-ctios Trace: <-SND[GK3-82-4A33-4308-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:25:885 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207434 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207434 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991222) 18:38:25:918 CTIOS1-ctios Trace: >>CG:[agent.5000.41831]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:8928 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42718 AGID:41831 AGInstr:42718 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41831 AGAvailStatus:0) 18:38:25:918 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:25:918 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:25:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41831]:eAgentStateEvent(eReserved),Msk(0) 18:38:25:918 CTIOS1-ctios Trace: <-SND[GK3-82-4A33-4308-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41831]:eAgentStateEvent(eReserved),Msk(0) 18:38:25:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:25:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:25:918 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:25:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:25:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:25:919 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:25:928 CTIOS1-ctios Trace: >>CG:[call.5000.46855943]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855943 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855943 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04237011125 NewConnDevID:04237011125 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855943 ecc:(...)) 18:38:25:929 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855943.04237011125]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:25:929 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855943.42162]:eCallDataUpdateEvent,Msk(28bf01a6) 18:38:25:929 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855943.42162]:eCallDataUpdateEvent,Msk(28bf01a6) 18:38:25:973 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5864 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42163 AGID:3693 AGInstr:42163 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3693 AGAvailStatus:0) 18:38:25:973 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:25:973 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:25:973 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:973 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:973 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:973 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:974 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:974 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:974 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:25:974 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eSetAgentStateConf(UniqObjID:agent.5000.3693 MsgID:eSetAgentStateConf TgtCILClntID:GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)) 18:38:25:974 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eSetAgentStateConf 18:38:25:979 CTIOS1-ctios Trace: >>CG:[agent.5000.36366]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:503 SGID:5038 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10957 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21183 AGID:36366 AGInstr:21183 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36366 AGAvailStatus:0) 18:38:25:979 CTIOS1-ctios Trace: >>CG:[call.5000.198845468]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845468 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:21183 RetrvDevID:21183 MsgID:eCallRetrievedEvent DvrKey:call.5000.198845468) 18:38:25:979 CTIOS1-ctios Trace: [call.5000.198845468] Found CallConnection(21183.0). 18:38:25:980 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36366]:eAgentStateEvent(eTalking),Msk(0) 18:38:25:980 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36366]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:25:980 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845468.812831738]:eCallRetrievedEvent,Msk(bf01a6) 18:38:25:980 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845468.21183]:eCallRetrievedEvent,Msk(bf01a6) 18:38:25:991 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:38:25:991 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:25:991 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:26:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420848]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420848 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41045 ConnDevID:41045 MsgID:eCallBeginEvent DvrKey:call.5000.2131420848) 18:38:26:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420848]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420848 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41045 CallngDevID:41045 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420848) 18:38:26:044 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420848 18:38:26:044 CTIOS1-ctios Trace: [call.5000.2131420848] CallConnection(41045.0) found DeviceID(41045) AgentID(). 18:38:26:044 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:26:044 CTIOS1-ctios Trace: Added CallConnection(41045.0). 18:38:26:044 CTIOS1-ctios Trace: [call.5000.2131420848]::CreateCallConnection(): CallConnection(41045.0) created successfully. 18:38:26:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420848.41045]:eCallBeginEvent,Msk(bf0002) 18:38:26:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420848]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420848 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420848 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:42718 ConnDevID:41045 NewConnDevID:41045 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420848) 18:38:26:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420848]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420848 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41045 CallngDevID:41045 CalldDevID:42718 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420848) 18:38:26:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420848.41045]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:26:045 CTIOS1-ctios Trace: [call.5000.2131420848] Found CallConnection(41045.0) for device 41045. 18:38:26:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420848.41045]:eCallDataUpdateEvent,Msk(bf0002) 18:38:26:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420848.41045]:eCallOriginatedEvent,Msk(bf0002) 18:38:26:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420848]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420848 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420848 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:42718 Dialed#:45367 ConnDevID:41045 NewConnDevID:41045 RCallKeyDay:151314 RCallKeyCID:207432 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420848 ICMEntUniqID:icm.151314.207432 RCallKeySeq#:1) 18:38:26:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420848]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420848 ConnDevIDTyp:0 SVC#:9053 SVCID:8669 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41045 AlrtgDevID: CallngDevID:41045 CalldDevID:42718 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420848 Trnk#:0 TrnkGrp#:0) 18:38:26:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420848.41045]:eCallDataUpdateEvent,Msk(bf0002) 18:38:26:046 CTIOS1-ctios Trace: [call.5000.2131420848] Found CallConnection(41045.0) for device 41045. 18:38:26:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420848.41045]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:26:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420848]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420848 ConnDevIDTyp:0 SVC#:9053 SVCID:8669 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:9053 SGID:8668 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41045 AlrtgDevID:42718 CallngDevID:41045 CalldDevID:42718 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420848 Trnk#:0 TrnkGrp#:0) 18:38:26:046 CTIOS1-ctios Trace: [call.5000.2131420848] Found CallConnection(41045.0) for device 41045. 18:38:26:046 CTIOS1-ctios Trace: [call.5000.2131420848]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42718. 18:38:26:046 CTIOS1-ctios Trace: [call.5000.2131420848] CallConnection(41045.0) found DeviceID(42718) AgentID(41831). 18:38:26:046 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:26:046 CTIOS1-ctios Trace: Added CallConnection(41045.0). 18:38:26:046 CTIOS1-ctios Trace: [call.5000.2131420848]::CreateCallConnection(): CallConnection(41045.0) created successfully. 18:38:26:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420848.42718]:eCallBeginEvent 18:38:26:046 CTIOS1-ctios Trace: <-SND[GK3-82-4A33-4308-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420848.42718]:eCallBeginEvent 18:38:26:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420848.41045]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:26:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420848.42718]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:26:046 CTIOS1-ctios Trace: <-SND[GK3-82-4A33-4308-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420848.42718]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:26:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420848]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420848 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420848 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41045 NewConnDevID:41045 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420848 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105105))) 18:38:26:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420848]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420848 ConnDevIDTyp:0 SVC#:9053 SVCID:8669 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:9053 SGID:8668 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42718 CallngDevID:41045 CalldDevID:42718 LstRedirDevID:(null) AnsDevID:42718 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420848 Trnk#:0 TrnkGrp#:0) 18:38:26:047 CTIOS1-ctios Trace: [call.5000.2131420848] Found CallConnection(41045.0). 18:38:26:047 CTIOS1-ctios Trace: [call.5000.2131420848] Found CallConnection(41045.0). 18:38:26:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420848.41045]:eCallDataUpdateEvent,Msk(bf0002) 18:38:26:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420848.42718]:eCallDataUpdateEvent,Msk(3f0001) 18:38:26:047 CTIOS1-ctios Trace: <-SND[GK3-82-4A33-4308-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420848.42718]:eCallDataUpdateEvent,Msk(3f0001) 18:38:26:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420848.41045]:eCallEstablishedEvent,Msk(bf01a6) 18:38:26:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420848.42718]:eCallEstablishedEvent,Msk(bf01a6) 18:38:26:047 CTIOS1-ctios Trace: <-SND[GK3-82-4A33-4308-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420848.42718]:eCallEstablishedEvent,Msk(bf01a6) 18:38:26:047 CTIOS1-ctios Trace: >>CG:[agent.5000.41831]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9053 SGID:8668 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8928 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42718 AGID:41831 AGInstr:42718 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41831 AGAvailStatus:0) 18:38:26:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420848]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420848 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:42718 HldgDevID:42718 MsgID:eCallHeldEvent DvrKey:call.5000.2131420848) 18:38:26:048 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41831]:eAgentStateEvent(eTalking),Msk(0) 18:38:26:048 CTIOS1-ctios Trace: [call.5000.2131420848] Found CallConnection(42718.0). 18:38:26:048 CTIOS1-ctios Trace: <-SND[GK3-82-4A33-4308-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41831]:eAgentStateEvent(eTalking),Msk(0) 18:38:26:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420848.41045]: eCallHeldEvent,Msk(bf0126) 18:38:26:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420848.42718]: eCallHeldEvent,Msk(bf000a) 18:38:26:048 CTIOS1-ctios Trace: <-SND[GK3-82-4A33-4308-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420848.42718]: eCallHeldEvent,Msk(bf000a) 18:38:26:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420849]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420849 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41047 ConnDevID:41047 MsgID:eCallBeginEvent DvrKey:call.5000.2131420849) 18:38:26:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420849]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420849 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41047 CallngDevID:41047 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420849) 18:38:26:049 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420849 18:38:26:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420849]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420849 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420849 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41047 NewConnDevID:41047 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420849) 18:38:26:049 CTIOS1-ctios Trace: [call.5000.2131420849] CallConnection(41047.0) found DeviceID(41047) AgentID(). 18:38:26:049 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:26:049 CTIOS1-ctios Trace: Added CallConnection(41047.0). 18:38:26:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420849]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420849 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41047 CallngDevID:41047 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420849) 18:38:26:049 CTIOS1-ctios Trace: [call.5000.2131420849]::CreateCallConnection(): CallConnection(41047.0) created successfully. 18:38:26:049 CTIOS1-ctios Trace: [call.5000.2131420849] Found CallConnection(41047.0) for device 41047. 18:38:26:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420849.41047]:eCallBeginEvent,Msk(bf0002) 18:38:26:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420849.41047]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:26:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420849.41047]:eCallDataUpdateEvent,Msk(bf0002) 18:38:26:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420849.41047]:eCallOriginatedEvent,Msk(bf0002) 18:38:26:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420849]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420849 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420849 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41047 NewConnDevID:41047 RCallKeyDay:151314 RCallKeyCID:207433 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420849 ICMEntUniqID:icm.151314.207433 RCallKeySeq#:1) 18:38:26:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420849]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420849 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41047 AlrtgDevID: CallngDevID:41047 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420849 Trnk#:0 TrnkGrp#:0) 18:38:26:050 CTIOS1-ctios Trace: [call.5000.2131420849] Found CallConnection(41047.0) for device 41047. 18:38:26:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420849.41047]:eCallDataUpdateEvent,Msk(bf0002) 18:38:26:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420849.41047]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:26:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420849]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420849 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41047 AlrtgDevID:51044 CallngDevID:41047 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420849 Trnk#:0 TrnkGrp#:0) 18:38:26:051 CTIOS1-ctios Trace: [call.5000.2131420849] Found CallConnection(41047.0) for device 41047. 18:38:26:051 CTIOS1-ctios Trace: [call.5000.2131420849]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:26:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420849]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420849 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420849 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41047 NewConnDevID:41047 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420849 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105105))) 18:38:26:051 CTIOS1-ctios Trace: [call.5000.2131420849] CallConnection(41047.0) found DeviceID(51044) AgentID(05230). 18:38:26:051 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:26:051 CTIOS1-ctios Trace: Added CallConnection(41047.0). 18:38:26:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420849]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420849 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41047 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420849 Trnk#:0 TrnkGrp#:0) 18:38:26:051 CTIOS1-ctios Trace: [call.5000.2131420849]::CreateCallConnection(): CallConnection(41047.0) created successfully. 18:38:26:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420849.51044]:eCallBeginEvent 18:38:26:051 CTIOS1-ctios Trace: [call.5000.2131420849] Found CallConnection(41047.0). 18:38:26:051 CTIOS1-ctios Trace: [call.5000.2131420849] Found CallConnection(41047.0). 18:38:26:051 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:26:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420849.41047]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:26:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420849.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:26:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420849.41047]:eCallDataUpdateEvent,Msk(bf0002) 18:38:26:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420849.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:26:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420849.41047]:eCallEstablishedEvent,Msk(bf01a6) 18:38:26:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420849.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:26:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:26:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:26:052 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:26:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420849]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420849 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420849) 18:38:26:052 CTIOS1-ctios Trace: [call.5000.2131420849] Found CallConnection(51044.0). 18:38:26:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420849.41047]: eCallHeldEvent,Msk(bf0126) 18:38:26:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420849.51044]: eCallHeldEvent,Msk(bf000a) 18:38:26:075 CTIOS1-ctios Trace: >>CG:[call.5000.2131420850]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420850 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41048 ConnDevID:41048 MsgID:eCallBeginEvent DvrKey:call.5000.2131420850) 18:38:26:075 CTIOS1-ctios Trace: >>CG:[call.5000.2131420850]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420850 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41048 CallngDevID:41048 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420850) 18:38:26:075 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420850 18:38:26:075 CTIOS1-ctios Trace: [call.5000.2131420850] CallConnection(41048.0) found DeviceID(41048) AgentID(). 18:38:26:075 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:26:075 CTIOS1-ctios Trace: Added CallConnection(41048.0). 18:38:26:075 CTIOS1-ctios Trace: [call.5000.2131420850]::CreateCallConnection(): CallConnection(41048.0) created successfully. 18:38:26:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420850.41048]:eCallBeginEvent,Msk(bf0002) 18:38:26:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420850.41048]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:26:076 CTIOS1-ctios Trace: >>CG:[call.5000.2131420850]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420850 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420850 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41048 NewConnDevID:41048 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420850) 18:38:26:076 CTIOS1-ctios Trace: >>CG:[call.5000.2131420850]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420850 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41048 CallngDevID:41048 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420850) 18:38:26:076 CTIOS1-ctios Trace: [call.5000.2131420850] Found CallConnection(41048.0) for device 41048. 18:38:26:077 CTIOS1-ctios Trace: >>CG:[call.5000.2131420850]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420850 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420850 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41048 NewConnDevID:41048 RCallKeyDay:151314 RCallKeyCID:207434 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420850 ICMEntUniqID:icm.151314.207434 RCallKeySeq#:1) 18:38:26:077 CTIOS1-ctios Trace: >>CG:[call.5000.2131420850]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420850 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41048 AlrtgDevID: CallngDevID:41048 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420850 Trnk#:0 TrnkGrp#:0) 18:38:26:077 CTIOS1-ctios Trace: [call.5000.2131420850] Found CallConnection(41048.0) for device 41048. 18:38:26:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420850.41048]:eCallDataUpdateEvent,Msk(bf0002) 18:38:26:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420850.41048]:eCallOriginatedEvent,Msk(bf0002) 18:38:26:077 CTIOS1-ctios Trace: >>CG:[call.5000.2131420850]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420850 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41048 AlrtgDevID:51023 CallngDevID:41048 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420850 Trnk#:0 TrnkGrp#:0) 18:38:26:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420850.41048]:eCallDataUpdateEvent,Msk(bf0002) 18:38:26:077 CTIOS1-ctios Trace: [call.5000.2131420850] Found CallConnection(41048.0) for device 41048. 18:38:26:077 CTIOS1-ctios Trace: [call.5000.2131420850]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:26:077 CTIOS1-ctios Trace: [call.5000.2131420850] CallConnection(41048.0) found DeviceID(51023) AgentID(33632). 18:38:26:077 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:26:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420850.41048]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:26:077 CTIOS1-ctios Trace: Added CallConnection(41048.0). 18:38:26:077 CTIOS1-ctios Trace: [call.5000.2131420850]::CreateCallConnection(): CallConnection(41048.0) created successfully. 18:38:26:077 CTIOS1-ctios Trace: >>CG:[call.5000.2131420850]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420850 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420850 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41048 NewConnDevID:41048 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420850 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105105))) 18:38:26:078 CTIOS1-ctios Trace: >>CG:[call.5000.2131420850]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420850 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41048 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420850 Trnk#:0 TrnkGrp#:0) 18:38:26:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420850.51023]:eCallBeginEvent 18:38:26:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420850.41048]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:26:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420850.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:26:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420850.41048]:eCallDataUpdateEvent,Msk(bf0002) 18:38:26:078 CTIOS1-ctios Trace: [call.5000.2131420850] Found CallConnection(41048.0). 18:38:26:078 CTIOS1-ctios Trace: [call.5000.2131420850] Found CallConnection(41048.0). 18:38:26:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420850.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:26:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420850.41048]:eCallEstablishedEvent,Msk(bf01a6) 18:38:26:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420850.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:26:088 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:26:089 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:26:089 CTIOS1-ctios Trace: >>CG:[call.5000.2131420850]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420850 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420850) 18:38:26:089 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:26:089 CTIOS1-ctios Trace: [call.5000.2131420850] Found CallConnection(51023.0). 18:38:26:089 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:26:089 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420850.41048]: eCallHeldEvent,Msk(bf0126) 18:38:26:089 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420850.51023]: eCallHeldEvent,Msk(bf000a) 18:38:26:120 CTIOS1-ctios Trace: >>CG:[call.5000.2131420848]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420848 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420848 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41045 NewConnDevID:41045 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420848 ecc:(...)) 18:38:26:120 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420848.41045]:eCallDataUpdateEvent,Msk(bf0126) 18:38:26:120 CTIOS1-ctios Trace: >>CG:[call.5000.2131420849]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420849 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420849 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41047 NewConnDevID:41047 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420849 ecc:(...)) 18:38:26:120 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420848.42718]:eCallDataUpdateEvent,Msk(bf000a) 18:38:26:120 CTIOS1-ctios Trace: <-SND[GK3-82-4A33-4308-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420848.42718]:eCallDataUpdateEvent,Msk(bf000a) 18:38:26:120 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420849.41047]:eCallDataUpdateEvent,Msk(bf0126) 18:38:26:121 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420849.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:26:138 CTIOS1-ctios Trace: >>CG:[call.5000.2131420850]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420850 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420850 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41048 NewConnDevID:41048 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420850 ecc:(...)) 18:38:26:139 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420850.41048]:eCallDataUpdateEvent,Msk(bf0126) 18:38:26:139 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420850.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:26:174 CTIOS1-ctios Trace: [call.5000.46855911] Found CallConnection(42120.0) for device 42120. 18:38:26:174 CTIOS1-ctios Trace: [call.5000.46855911] Found CallConnection(42120.0) for device 42120. 18:38:26:176 CTIOS1-ctios Trace: >>CG:[call.5000.46855911]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855911 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42120 RelDevID:42120 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855911) 18:38:26:176 CTIOS1-ctios Trace: >>CG:[call.5000.46855911]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855911 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0572662771 RelDevID:0572662771 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855911) 18:38:26:176 CTIOS1-ctios Trace: >>CG:[call.5000.46855911]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855911 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0572662771 MsgID:eCallClearedEvent DvrKey:call.5000.46855911) 18:38:26:176 CTIOS1-ctios Trace: >>CG:[agent.5000.48506]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:303 SGID:5014 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10677 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42120 AGID:48506 AGInstr:42120 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48506 AGAvailStatus:0) 18:38:26:177 CTIOS1-ctios Trace: [agent.5000.48506]: Current Wrapup Mode = 3 18:38:26:177 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855911.0572662771]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:26:177 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855911.42120]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:26:177 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855911.0572662771]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:26:177 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855911.42120]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:26:177 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855911.0572662771]:eCallClearedEvent,Msk(3f0000) 18:38:26:177 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855911.42120]:eCallClearedEvent,Msk(3f0000) 18:38:26:177 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:26:177 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:26:177 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:26:177 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48506]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:26:177 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48506]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:26:177 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:26:177 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:26:177 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48506]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:26:185 CTIOS1-ctios Trace: [call.5000.198845468] Found CallConnection(21183.0) for device 21183. 18:38:26:190 CTIOS1-ctios Trace: [call.5000.198845468] Found CallConnection(21183.0) for device 21183. 18:38:26:239 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:38:26:239 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:26:239 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:26:330 CTIOS1-ctios Trace: >>CG:[call.5000.46855178]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855178 ConnDevIDTyp:0 ConnDevID:42552 MsgID:eCallEndEvent DvrKey:call.5000.46855178) 18:38:26:330 CTIOS1-ctios Trace: Removed CallConnection(03144245199.1). 18:38:26:330 CTIOS1-ctios Trace: Removed CallConnection(42552.0). 18:38:26:330 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855178 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:26:331 CTIOS1-ctios Trace: >>CG:[agent.5000.48608]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10807 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42552 AGID:48608 AGInstr:42552 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48608 AGAvailStatus:1) 18:38:26:331 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855178.03144245199]:eCallEndEvent 18:38:26:331 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855178.42552]:eCallEndEvent 18:38:26:331 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48608]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:26:361 CTIOS1-ctios Trace: >>CG:[agent.5000.48608]:eQueryAgentStatisticsConf(IID:32372246 PrphID:5000 AGExt:42552 AGID:48608 AGInstr:42552 UniqObjID:agent.5000.48608 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1614 LogdOnTimeTdy:9826 NotRdyTimeTdy:2 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:67 HdlCallsTlkTimeTdy:7741 HdlCallsTimeTdy:8153 IncCallsHldTdy:1 IncCallsHldTimeTdy:12 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1614 LogdOnTimeSess:9826 NotRdyTimeSess:2 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:67 HdlCallsTlkTimeSess:7741 HdlCallsTimeSess:8153 IncCallsHldSess:1 IncCallsHldTimeSess:12 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:400 HdlCallsAftCallTimeTdy:400 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:26:417 CTIOS1-ctios Trace: >>CG:[call.5000.2131420849]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420849 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420849) 18:38:26:417 CTIOS1-ctios Trace: >>CG:[call.5000.2131420849]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420849 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41047 RelDevID:41047 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420849) 18:38:26:417 CTIOS1-ctios Trace: >>CG:[call.5000.2131420849]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420849 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41047 MsgID:eCallClearedEvent DvrKey:call.5000.2131420849) 18:38:26:418 CTIOS1-ctios Trace: >>CG:[call.5000.2131420849]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420849 ConnDevIDTyp:0 ConnDevID:41047 MsgID:eCallEndEvent DvrKey:call.5000.2131420849) 18:38:26:418 CTIOS1-ctios Trace: Removed CallConnection(41047.0). 18:38:26:418 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:26:418 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420849 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:26:418 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:26:418 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420849.41047]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:26:418 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420849.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:26:418 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420849.41047]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:26:418 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420849.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:26:418 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420849.41047]:eCallClearedEvent,Msk(3f0000) 18:38:26:418 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420849.51044]:eCallClearedEvent,Msk(3f0000) 18:38:26:418 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420849.41047]:eCallEndEvent 18:38:26:418 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420849.51044]:eCallEndEvent 18:38:26:418 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:26:418 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:26:419 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:26:419 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154709997.21060]:eSetCallDataRequest 18:38:26:429 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845468.21183]:eSetCallDataRequest 18:38:26:449 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32372247 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5119 LogdOnTimeTdy:9440 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:295 LogdOnTimeSess:694 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:26:480 CTIOS1-ctios Trace: >>CG:[call.5000.154709997]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709997 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709997 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0825514304 NewConnDevID:0825514304 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709997 ecc:(...)) 18:38:26:480 CTIOS1-ctios Trace: >>CG:[call.5000.154709997.21060]:eSetCallDataConf(UniqObjID:call.5000.154709997.21060 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:26:480 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709997.0825514304]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:26:480 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709997.21060]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:26:481 CTIOS1-ctios Trace: <-SND[ITSD-South-3108-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709997.21060]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:26:490 CTIOS1-ctios Trace: >>CG:[call.5000.198845468.21183]:eSetCallDataConf(UniqObjID:call.5000.198845468.21183 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:26:497 CTIOS1-ctios Trace: ->RCV[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4) a=3693][agent.5000.3693]:eSetAgentStateRequest(eAvailable) 18:38:26:556 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5864 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42163 AGID:3693 AGInstr:42163 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3693 AGAvailStatus:1) 18:38:26:556 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:26:556 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:26:556 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:26:557 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:26:557 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:26:557 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:26:557 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:26:557 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:26:557 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:26:557 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eSetAgentStateConf(UniqObjID:agent.5000.3693 MsgID:eSetAgentStateConf TgtCILClntID:GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)) 18:38:26:557 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eSetAgentStateConf 18:38:26:595 CTIOS1-ctios Trace: >>CG:[call.5000.2131420850]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420850 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420850) 18:38:26:596 CTIOS1-ctios Trace: >>CG:[call.5000.2131420850]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420850 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41048 RelDevID:41048 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420850) 18:38:26:596 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420850.41048]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:26:596 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420850.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:26:596 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420850.41048]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:26:596 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420850.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:26:596 CTIOS1-ctios Trace: >>CG:[call.5000.2131420850]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420850 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41048 MsgID:eCallClearedEvent DvrKey:call.5000.2131420850) 18:38:26:596 CTIOS1-ctios Trace: >>CG:[call.5000.2131420850]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420850 ConnDevIDTyp:0 ConnDevID:41048 MsgID:eCallEndEvent DvrKey:call.5000.2131420850) 18:38:26:596 CTIOS1-ctios Trace: Removed CallConnection(41048.0). 18:38:26:596 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:26:596 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420850 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:26:596 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420850.41048]:eCallClearedEvent,Msk(3f0000) 18:38:26:596 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420850.51023]:eCallClearedEvent,Msk(3f0000) 18:38:26:596 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420850.41048]:eCallEndEvent 18:38:26:596 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:26:596 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420850.51023]:eCallEndEvent 18:38:26:597 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:26:597 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:26:597 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:26:630 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32372251 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5952 LogdOnTimeTdy:9345 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5952 LogdOnTimeSess:9345 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:26:737 CTIOS1-ctios Trace: >>CG:[agent.5000.6472]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:1 SessID:0 MRDID:1 ICMAGID:7802 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21252 AGID:6472 AGInstr:21252 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6472 AGAvailStatus:0) 18:38:26:737 CTIOS1-ctios Trace: >>CG:[agent.5000.6472]:eAgentStateEvent(eLogout)(PrphID:5000 PrphTyp:17 AGState:eLogout SG#:407 SGID:9747 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:1 SessID:0 MRDID:1 ICMAGID:7802 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21252 AGID:6472 AGInstr:21252 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6472 AGAvailStatus:0) 18:38:26:737 CTIOS1-ctios Trace: Agent [agent.5000.6472] detached from device [device.5000.21252]. 18:38:26:737 CTIOS1-ctios Trace: >>CG:[agent.5000.6472]:eAgentStateEvent(eLogout)(PrphID:5000 PrphTyp:17 AGState:eLogout SG#:4294967295 SGID:4294967295 StateDur:0 SGPri:0 EvtRsnCode:1 SGState:1 SessID:0 MRDID:1 ICMAGID:7802 AGMode:0 MaxTaskLim:0 NumTasks:0 AGExt:21252 AGID:6472 AGInstr:21252 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6472 AGAvailStatus:0) 18:38:26:737 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6472]:eAgentStateEvent(eNotReady),Msk(0) 18:38:26:737 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6472]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:26:737 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6472]:eAgentStateEvent(eLogout),Msk(1000000) 18:38:26:737 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6472]:Monitored eAgentStateEvent(eLogout),Msk(0) 18:38:26:737 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6472]:eAgentStateEvent(eLogout),Msk(0) 18:38:26:738 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6472]:Monitored eAgentStateEvent(eLogout),Msk(0) 18:38:26:890 CTIOS1-ctios Trace: >>CG:[agent.5000.48460]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:308 SGID:5021 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10524 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42057 AGID:48460 AGInstr:42057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48460 AGAvailStatus:0) 18:38:26:890 CTIOS1-ctios Trace: >>CG:[call.5000.46855956]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855956 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855956 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0572310120 NewConnDevID:0572310120 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855956 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105106))) 18:38:26:890 CTIOS1-ctios Trace: >>CG:[call.5000.46855956]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855956 ConnDevIDTyp:0 SVC#:208 SVCID:5020 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:308 SGID:5021 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42057 CallngDevID:0572310120 CalldDevID:42057 LstRedirDevID:(null) AnsDevID:42057 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855956 Trnk#:0 TrnkGrp#:0) 18:38:26:890 CTIOS1-ctios Trace: [call.5000.46855956] Found CallConnection(0572310120.1). 18:38:26:890 CTIOS1-ctios Trace: [call.5000.46855956] Found CallConnection(0572310120.1). 18:38:26:891 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:eAgentStateEvent(eTalking),Msk(0) 18:38:26:891 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:26:891 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:26:891 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:26:891 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:26:891 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:26:891 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:26:891 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:26:891 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855956.0572310120]:eCallDataUpdateEvent,Msk(bf0002) 18:38:26:891 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855956.42057]:eCallDataUpdateEvent,Msk(3f0001) 18:38:26:891 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855956.0572310120]:eCallEstablishedEvent,Msk(bf01a6) 18:38:26:892 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855956.42057]:eCallEstablishedEvent,Msk(bf01a6) 18:38:26:976 CTIOS1-ctios Trace: >>CG:[agent.5000.42148]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9855 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51098 AGID:42148 AGInstr:51098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42148 AGAvailStatus:1) 18:38:26:976 CTIOS1-ctios Trace: >>CG:[call.5000.46855957]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855957 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51098 ConnDevID:51098 MsgID:eCallBeginEvent DvrKey:call.5000.46855957 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105106))) 18:38:26:976 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855957 18:38:26:976 CTIOS1-ctios Trace: >>CG:[call.5000.46855957]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855957 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51098 CallngDevID:51098 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855957) 18:38:26:976 CTIOS1-ctios Trace: [call.5000.46855957] CallConnection(51098.0) found DeviceID(51098) AgentID(42148). 18:38:26:976 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:26:976 CTIOS1-ctios Trace: Added CallConnection(51098.0). 18:38:26:976 CTIOS1-ctios Trace: [call.5000.46855957]::CreateCallConnection(): CallConnection(51098.0) created successfully. 18:38:26:976 CTIOS1-ctios Trace: >>CG:[agent.5000.42148]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9855 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51098 AGID:42148 AGInstr:51098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42148 AGAvailStatus:0) 18:38:26:976 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:eAgentStateEvent(eTalking),Msk(0) 18:38:26:976 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42148]:eAgentStateEvent(eTalking),Msk(0) 18:38:26:977 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:26:977 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.42148]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:26:977 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855957.51098]:eCallBeginEvent,Msk(bf0002) 18:38:26:977 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855957.51098]:eCallBeginEvent,Msk(bf0002) 18:38:26:977 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855957.51098]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:26:977 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855957.51098]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:26:977 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:eAgentStateEvent(eTalking),Msk(0) 18:38:26:977 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42148]:eAgentStateEvent(eTalking),Msk(0) 18:38:26:977 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:26:977 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.42148]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:27:078 CTIOS1-ctios Trace: ->RCV[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4) a=36352][call.5000.198845403.21171]:eClearConnectionRequest 18:38:27:126 CTIOS1-ctios Trace: >>CG:[call.5000.46855957]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855957 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51098 RelDevID:51098 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855957) 18:38:27:126 CTIOS1-ctios Trace: >>CG:[call.5000.46855957]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855957 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51098 MsgID:eCallClearedEvent DvrKey:call.5000.46855957) 18:38:27:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855957.51098]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:27:126 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855957.51098]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:27:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855957.51098]:eCallClearedEvent,Msk(3f0000) 18:38:27:126 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855957.51098]:eCallClearedEvent,Msk(3f0000) 18:38:27:126 CTIOS1-ctios Trace: >>CG:[call.5000.46855957]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855957 ConnDevIDTyp:0 ConnDevID:51098 MsgID:eCallEndEvent DvrKey:call.5000.46855957) 18:38:27:126 CTIOS1-ctios Trace: Removed CallConnection(51098.0). 18:38:27:126 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855957 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:27:126 CTIOS1-ctios Trace: >>CG:[agent.5000.42148]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9855 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51098 AGID:42148 AGInstr:51098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42148 AGAvailStatus:1) 18:38:27:127 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855957.51098]:eCallEndEvent 18:38:27:127 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855957.51098]:eCallEndEvent 18:38:27:127 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:27:127 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42148]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:27:127 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:127 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.42148]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:161 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:38:27:172 CTIOS1-ctios Trace: >>CG:[agent.5000.42148]:eQueryAgentStatisticsConf(IID:32372253 PrphID:5000 AGExt:51098 AGID:42148 AGInstr:51098 UniqObjID:agent.5000.42148 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5070 LogdOnTimeTdy:8414 NotRdyTimeTdy:1077 AGOutCallsTdy:5 AGOutCallsTlkTimeTdy:5 AGOutCallsTimeTdy:5 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:12 HdlCallsTlkTimeTdy:2087 HdlCallsTimeTdy:2217 IncCallsHldTdy:2 IncCallsHldTimeTdy:7 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5070 LogdOnTimeSess:8414 NotRdyTimeSess:1077 AGOutCallsSess:5 AGOutCallsTlkTimeSess:5 AGOutCallsTimeSess:5 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:12 HdlCallsTlkTimeSess:2087 HdlCallsTimeSess:2217 IncCallsHldSess:2 IncCallsHldTimeSess:7 IntCallsSess:209 IntCallsTimeSess:58 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:209 IntCallsTimeTdy:58 HdlCallsAftCallTimeSess:123 HdlCallsAftCallTimeTdy:123 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:38:27:172 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42148]:eOnNewAgentStatisticsEvent 18:38:27:204 CTIOS1-ctios Trace: >>CG:[call.5000.198845403]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845403 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21171 RelDevID:21171 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845403) 18:38:27:204 CTIOS1-ctios Trace: [call.5000.198845403] Found CallConnection(21171.0) for device 21171. 18:38:27:204 CTIOS1-ctios Trace: >>CG:[call.5000.198845403]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845403 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0812667019 RelDevID:0812667019 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845403) 18:38:27:204 CTIOS1-ctios Trace: [call.5000.198845403] Found CallConnection(21171.0) for device 21171. 18:38:27:204 CTIOS1-ctios Trace: >>CG:[call.5000.198845403]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845403 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0812667019 MsgID:eCallClearedEvent DvrKey:call.5000.198845403) 18:38:27:204 CTIOS1-ctios Trace: >>CG:[agent.5000.36352]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:513 SGID:5575 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10912 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21171 AGID:36352 AGInstr:21171 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36352 AGAvailStatus:0) 18:38:27:205 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845403.0812667019]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:27:205 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845403.21171]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:27:205 CTIOS1-ctios Trace: <-SND[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845403.21171]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:27:205 CTIOS1-ctios Trace: [agent.5000.36352]: Current Wrapup Mode = 3 18:38:27:205 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845403.0812667019]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:27:205 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845403.21171]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:27:205 CTIOS1-ctios Trace: <-SND[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845403.21171]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:27:205 CTIOS1-ctios Trace: ->RCV[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4) a=42518][agent.5000.42518]:eSetAgentStateRequest(eNotReady) 18:38:27:205 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845403.0812667019]:eCallClearedEvent,Msk(3f0000) 18:38:27:205 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845403.21171]:eCallClearedEvent,Msk(3f0000) 18:38:27:205 CTIOS1-ctios Trace: <-SND[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845403.21171]:eCallClearedEvent,Msk(3f0000) 18:38:27:205 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36352]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:27:205 CTIOS1-ctios Trace: <-SND[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36352]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:27:205 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36352]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:27:220 CTIOS1-ctios Trace: >>CG:[call.5000.198845403.21171]:eClearConnectionConf(UniqObjID:call.5000.198845403.21171 MsgID:eClearConnectionConf TgtCILClntID:Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)) 18:38:27:220 CTIOS1-ctios Trace: <-SND[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845403.21171]:eClearConnectionConf,Msk(3f0000) 18:38:27:268 CTIOS1-ctios Trace: >>CG:[agent.5000.6599]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:2302 SGState:2 SessID:0 MRDID:1 ICMAGID:8965 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21037 AGID:6599 AGInstr:21037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6599 AGAvailStatus:0) 18:38:27:268 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6599]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:27:268 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6599]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:27:329 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:38:27:329 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:27:329 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:27:329 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:27:329 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:27:329 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:27:329 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:27:329 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:27:329 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:27:329 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:27:330 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:27:330 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:27:369 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9433 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42242 AGID:42518 AGInstr:42242 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42518 AGAvailStatus:0) 18:38:27:369 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:27:369 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:27:369 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:27:369 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:27:370 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:27:370 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:27:370 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:27:370 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:27:370 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:27:371 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eSetAgentStateConf(UniqObjID:agent.5000.42518 MsgID:eSetAgentStateConf TgtCILClntID:GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)) 18:38:27:371 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eSetAgentStateConf 18:38:27:401 CTIOS1-ctios Trace: >>CG:[call.5000.154709555]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709555 ConnDevIDTyp:1 ConnDevID:02135120558 MsgID:eCallEndEvent DvrKey:call.5000.154709555) 18:38:27:401 CTIOS1-ctios Trace: Removed CallConnection(02135120558.1). 18:38:27:401 CTIOS1-ctios Trace: Removed CallConnection(21142.0). 18:38:27:401 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709555 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:27:401 CTIOS1-ctios Trace: >>CG:[agent.5000.36204]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9838 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21142 AGID:36204 AGInstr:21142 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36204 AGAvailStatus:1) 18:38:27:401 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709555.02135120558]:eCallEndEvent 18:38:27:401 CTIOS1-ctios Trace: <-SND[G31-134-CCF5-13748-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709555.21142]:eCallEndEvent 18:38:27:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709555.21142]:eCallEndEvent 18:38:27:402 CTIOS1-ctios Trace: <-SND[G31-134-CCF5-13748-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36204]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:27:402 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36204]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:27:432 CTIOS1-ctios Trace: >>CG:[agent.5000.36204]:eQueryAgentStatisticsConf(IID:32372256 PrphID:5000 AGExt:21142 AGID:36204 AGInstr:21142 UniqObjID:agent.5000.36204 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:327 LogdOnTimeTdy:5511 NotRdyTimeTdy:513 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:22 HdlCallsTlkTimeTdy:4215 HdlCallsTimeTdy:4645 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:327 LogdOnTimeSess:5511 NotRdyTimeSess:513 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:22 HdlCallsTlkTimeSess:4215 HdlCallsTimeSess:4645 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:430 HdlCallsAftCallTimeTdy:430 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:27:432 CTIOS1-ctios Trace: <-SND[G31-134-CCF5-13748-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36204]:eOnNewAgentStatisticsEvent 18:38:27:434 CTIOS1-ctios Trace: [call.5000.46855956] Found CallConnection(42057.0) for device 42057. 18:38:27:444 CTIOS1-ctios Trace: [call.5000.46855956] Found CallConnection(42057.0) for device 42057. 18:38:27:500 CTIOS1-ctios Trace: ->RCV[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4) a=42518][agent.5000.42518]:eSetAgentStateRequest(eAvailable) 18:38:27:502 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eNotReady) 18:38:27:503 CTIOS1-ctios Trace: >>CG:[call.5000.46855214]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855214 ConnDevIDTyp:1 ConnDevID:04237189399 MsgID:eCallEndEvent DvrKey:call.5000.46855214) 18:38:27:504 CTIOS1-ctios Trace: Removed CallConnection(04237189399.1). 18:38:27:504 CTIOS1-ctios Trace: Removed CallConnection(42627.0). 18:38:27:504 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855214 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:27:504 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855214.04237189399]:eCallEndEvent 18:38:27:504 CTIOS1-ctios Trace: <-SND[FO6-144-3686-8188-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855214.42627]:eCallEndEvent 18:38:27:504 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855214.42627]:eCallEndEvent 18:38:27:504 CTIOS1-ctios Trace: >>CG:[agent.5000.48678]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10886 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42627 AGID:48678 AGInstr:42627 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48678 AGAvailStatus:1) 18:38:27:504 CTIOS1-ctios Trace: <-SND[FO6-144-3686-8188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48678]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:27:504 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:27:504 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:504 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:505 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:505 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:505 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:505 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:505 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:505 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48678]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:505 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:534 CTIOS1-ctios Trace: >>CG:[agent.5000.48678]:eQueryAgentStatisticsConf(IID:32372259 PrphID:5000 AGExt:42627 AGID:48678 AGInstr:42627 UniqObjID:agent.5000.48678 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1342 LogdOnTimeTdy:23906 NotRdyTimeTdy:3276 AGOutCallsTdy:4 AGOutCallsTlkTimeTdy:918 AGOutCallsTimeTdy:918 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:155 HdlCallsTlkTimeTdy:14884 HdlCallsTimeTdy:18396 IncCallsHldTdy:7 IncCallsHldTimeTdy:435 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2671 LogdOnTimeSess:27395 NotRdyTimeSess:3411 AGOutCallsSess:4 AGOutCallsTlkTimeSess:918 AGOutCallsTimeSess:918 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:155 HdlCallsTlkTimeSess:14884 HdlCallsTimeSess:18396 IncCallsHldSess:7 IncCallsHldTimeSess:435 IntCallsSess:1 IntCallsTimeSess:6 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:1 IntCallsTimeTdy:6 HdlCallsAftCallTimeSess:3077 HdlCallsAftCallTimeTdy:3077 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCal 18:38:27:535 CTIOS1-ctios Trace: <-SND[FO6-144-3686-8188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48678]:eOnNewAgentStatisticsEvent 18:38:27:544 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:38:27:560 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9433 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42242 AGID:42518 AGInstr:42242 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42518 AGAvailStatus:1) 18:38:27:560 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:27:560 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:27:560 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:560 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:560 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:560 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:560 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:560 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:560 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:561 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eSetAgentStateConf(UniqObjID:agent.5000.42518 MsgID:eSetAgentStateConf TgtCILClntID:GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)) 18:38:27:561 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eSetAgentStateConf 18:38:27:605 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:38:27:605 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:27:605 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:27:605 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:605 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:606 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:606 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:606 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:606 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:606 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:606 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:27:606 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:27:651 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:0) 18:38:27:651 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:27:651 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:27:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:27:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:27:652 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:27:652 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:27:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:27:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:27:652 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:27:652 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:38:27:652 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:38:27:657 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:1) 18:38:27:657 CTIOS1-ctios Trace: >>CG:[call.5000.46855960]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855960 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42214 ConnDevID:42214 MsgID:eCallBeginEvent DvrKey:call.5000.46855960 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105107))) 18:38:27:657 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855960 18:38:27:657 CTIOS1-ctios Trace: >>CG:[call.5000.46855960]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855960 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42214 CallngDevID:42214 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855960) 18:38:27:657 CTIOS1-ctios Trace: [call.5000.46855960] CallConnection(42214.0) found DeviceID(42214) AgentID(42656). 18:38:27:657 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:27:657 CTIOS1-ctios Trace: Added CallConnection(42214.0). 18:38:27:657 CTIOS1-ctios Trace: [call.5000.46855960]::CreateCallConnection(): CallConnection(42214.0) created successfully. 18:38:27:657 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:0) 18:38:27:658 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eTalking),Msk(0) 18:38:27:658 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:27:658 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:27:658 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:27:658 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:27:658 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:27:658 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:27:658 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:27:659 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855960.42214]:eCallBeginEvent,Msk(bf0002) 18:38:27:659 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855960.42214]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:27:659 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eTalking),Msk(0) 18:38:27:659 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:27:659 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:27:659 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:27:659 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:27:659 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:27:659 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:27:659 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:27:844 CTIOS1-ctios Trace: >>CG:[call.5000.46855960]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855960 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42214 RelDevID:42214 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855960) 18:38:27:844 CTIOS1-ctios Trace: >>CG:[call.5000.46855960]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855960 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42214 MsgID:eCallClearedEvent DvrKey:call.5000.46855960) 18:38:27:844 CTIOS1-ctios Trace: >>CG:[call.5000.46855960]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855960 ConnDevIDTyp:0 ConnDevID:42214 MsgID:eCallEndEvent DvrKey:call.5000.46855960) 18:38:27:844 CTIOS1-ctios Trace: Removed CallConnection(42214.0). 18:38:27:844 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855960 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:27:844 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:1) 18:38:27:844 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855960.42214]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:27:844 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855960.42214]:eCallClearedEvent,Msk(3f0000) 18:38:27:844 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855960.42214]:eCallEndEvent 18:38:27:844 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:27:845 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:845 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:845 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:845 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:845 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:845 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:845 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:879 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207445 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207445 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991239) 18:38:27:881 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207446 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207446 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991240) 18:38:27:886 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eAvailable) 18:38:27:891 CTIOS1-ctios Trace: ->RCV[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4) a=36342][call.5000.154709951.21042]:eSingleStepTransferRequest 18:38:27:910 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:27:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:27:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:27:910 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:27:912 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:27:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:27:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:27:912 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:27:927 CTIOS1-ctios Trace: [call.5000.154709965] Found CallConnection(21041.0) for device 21041. 18:38:27:935 CTIOS1-ctios Trace: ->RCV[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4) a=48734][agent.5000.48734]:eSetAgentStateRequest(eAvailable) 18:38:27:946 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:1) 18:38:27:947 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:27:947 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:27:947 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:947 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:947 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:947 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:947 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:947 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:38:27:947 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:947 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:947 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:38:27:986 CTIOS1-ctios Trace: >>CG:[call.5000.154709965]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709965 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:9752 SGID:5000 AnsDevTyp:70 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 ConnDevID:02136999390 CallngDevID:21041 CalldDevID:9902136999390 LstRedirDevID:(null) AnsDevID:02136999390 MsgID:eCallEstablishedEvent DvrKey:call.5000.154709965 Trnk#:0 TrnkGrp#:0) 18:38:27:986 CTIOS1-ctios Trace: [call.5000.154709965] Found CallConnection(21041.0). 18:38:27:986 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709965.21041]:eCallEstablishedEvent,Msk(bf01a6) 18:38:27:986 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709965.21041]:eCallEstablishedEvent,Msk(bf01a6) 18:38:27:986 CTIOS1-ctios Trace: [call.5000.154709965] Found CallConnection(21041.0) for device 21041. 18:38:27:998 CTIOS1-ctios Trace: >>CG:[call.5000.198845495]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845495 ConnDevIDTyp:0 ConnDevID:42618 MsgID:eCallEndEvent DvrKey:call.5000.198845495) 18:38:27:998 CTIOS1-ctios Trace: Removed CallConnection(0822508268.1). 18:38:27:998 CTIOS1-ctios Trace: Removed CallConnection(42618.0). 18:38:27:998 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845495 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:27:998 CTIOS1-ctios Trace: >>CG:[agent.5000.48734]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11059 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42618 AGID:48734 AGInstr:42618 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48734 AGAvailStatus:1) 18:38:27:998 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845495.0822508268]:eCallEndEvent 18:38:27:998 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845495.42618]:eCallEndEvent 18:38:27:998 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845495.42618]:eCallEndEvent 18:38:27:998 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48734]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:27:998 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48734]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:27:998 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48734]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:27:998 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48734]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:28:000 CTIOS1-ctios Trace: >>CG:[agent.5000.48734]:eSetAgentStateConf(UniqObjID:agent.5000.48734 MsgID:eSetAgentStateConf TgtCILClntID:FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)) 18:38:28:000 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48734]:eSetAgentStateConf 18:38:28:022 CTIOS1-ctios Trace: ->RCV[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4) a=48720][call.5000.46855570.42222]:eSetCallDataRequest 18:38:28:022 CTIOS1-ctios Trace: [call.5000.46855570.42222] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:28:022 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855570.42222]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:28:026 CTIOS1-ctios Trace: [call.5000.154709951] Found CallConnection(21042.0) for device 21042. 18:38:28:029 CTIOS1-ctios Trace: [call.5000.154709951] Found CallConnection(21042.0) for device 21042. 18:38:28:030 CTIOS1-ctios Trace: >>CG:[agent.5000.48734]:eQueryAgentStatisticsConf(IID:32372264 PrphID:5000 AGExt:42618 AGID:48734 AGInstr:42618 UniqObjID:agent.5000.48734 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2156 LogdOnTimeTdy:9971 NotRdyTimeTdy:593 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:68 HdlCallsTlkTimeTdy:6567 HdlCallsTimeTdy:7035 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2156 LogdOnTimeSess:9971 NotRdyTimeSess:593 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:68 HdlCallsTlkTimeSess:6567 HdlCallsTimeSess:7035 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:468 HdlCallsAftCallTimeTdy:468 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:38:28:030 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48734]:eOnNewAgentStatisticsEvent 18:38:28:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420851]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420851 CallTyp:12 ConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:662440153 DNIS:81113 CallrEntrDig:81113 ConnDevID:21042 RCallKeyDay:151314 RCallKeyCID:206740 MsgID:eCallBeginEvent DvrKey:call.5000.2131420851 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105055)) ICMEntUniqID:icm.151314.206740 RCallKeySeq#:3) 18:38:28:035 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420851 18:38:28:035 CTIOS1-ctios Trace: >>CG:[call.5000.154709951]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154709951 NumParties:1 SecDevIDTyp:0 SecCID:2131420851 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:662440153 SecDevID:21042 TfrgDevID:21042 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.154709951ConnectedParty[1]:(ConnPtyCID:154709951 ConnPtyDevIDTyp:1 ConnPtyDevID:662440153)) 18:38:28:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420851]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154709951 NumParties:1 SecDevIDTyp:0 SecCID:2131420851 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:662440153 SecDevID:21042 TfrgDevID:21042 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420851ConnectedParty[1]:(ConnPtyCID:154709951 ConnPtyDevIDTyp:1 ConnPtyDevID:662440153)) 18:38:28:035 CTIOS1-ctios Trace: [call.5000.154709951] Found CallConnection(21042.0). 18:38:28:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420851]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420851 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420851 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21042 NewConnDevID:662440153 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420851) 18:38:28:036 CTIOS1-ctios Trace: [call.5000.2131420851]::FindTransferCommonDeviceID Calls [call.5000.154709951] and [call.5000.2131420851] do not appear to have a common Device. Tranferring Device [21042] is set as common device 18:38:28:036 CTIOS1-ctios Trace: [call.5000.154709951] Found CallConnection(21042.0). 18:38:28:036 CTIOS1-ctios Trace: [call.5000.154709951] Found CallConnection(21042.0). 18:38:28:036 CTIOS1-ctios Trace: Removed CallConnection(21042.0). 18:38:28:036 CTIOS1-ctios Trace: Added CallConnection(662440153.1). 18:38:28:036 CTIOS1-ctios Trace: [call.5000.2131420851] Moved CallConnection[662440153.1] from [call.5000.154709951] to [call.5000.2131420851]. 18:38:28:036 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709951.21042]:eCallTransferredEvent,Msk(bf01a6) 18:38:28:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709951.21042]:eCallTransferredEvent,Msk(bf01a6) 18:38:28:036 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709951.21042]:eCallTransferredEvent,Msk(bf01a6) 18:38:28:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709951.21042]:eCallTransferredEvent,Msk(bf01a6) 18:38:28:036 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709951.21042]:eCallEndEvent 18:38:28:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709951.21042]:eCallEndEvent 18:38:28:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709951.662440153]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:28:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420851.662440153]:eCallTransferredEvent,Msk(bf01a6) 18:38:28:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420851.662440153]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:28:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420851]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420851 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:662440153 RelDevID:662440153 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420851) 18:38:28:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420851.662440153]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:28:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420851]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420851 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21042 MsgID:eCallClearedEvent DvrKey:call.5000.2131420851) 18:38:28:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420851.662440153]:eCallClearedEvent,Msk(3f0000) 18:38:28:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420851]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420851 ConnDevIDTyp:1 ConnDevID:662440153 MsgID:eCallEndEvent DvrKey:call.5000.2131420851) 18:38:28:038 CTIOS1-ctios Trace: >>CG:[call.5000.154709951]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709951 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:662440153 MsgID:eCallClearedEvent DvrKey:call.5000.154709951) 18:38:28:038 CTIOS1-ctios Trace: Removed CallConnection(662440153.1). 18:38:28:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420851.662440153]:eCallEndEvent 18:38:28:038 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420851 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:28:038 CTIOS1-ctios Trace: >>CG:[agent.5000.36342]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10902 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21042 AGID:36342 AGInstr:21042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36342 AGAvailStatus:0) 18:38:28:038 CTIOS1-ctios Trace: [agent.5000.36342]: Current Wrapup Mode = 3 18:38:28:038 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36342]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:38:28:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36342]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:38:28:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36342]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:28:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420852]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420852 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41055 ConnDevID:41055 MsgID:eCallBeginEvent DvrKey:call.5000.2131420852) 18:38:28:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420852]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420852 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41055 CallngDevID:41055 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420852) 18:38:28:039 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420852 18:38:28:039 CTIOS1-ctios Trace: [call.5000.2131420852] CallConnection(41055.0) found DeviceID(41055) AgentID(). 18:38:28:039 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:28:039 CTIOS1-ctios Trace: Added CallConnection(41055.0). 18:38:28:039 CTIOS1-ctios Trace: [call.5000.2131420852]::CreateCallConnection(): CallConnection(41055.0) created successfully. 18:38:28:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420852]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420852 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420852 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41055 NewConnDevID:41055 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420852) 18:38:28:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420852.41055]:eCallBeginEvent,Msk(bf0002) 18:38:28:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420852]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420852 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41055 CallngDevID:41055 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420852) 18:38:28:039 CTIOS1-ctios Trace: [call.5000.2131420852] Found CallConnection(41055.0) for device 41055. 18:38:28:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420852]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420852 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420852 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41055 NewConnDevID:41055 RCallKeyDay:151314 RCallKeyCID:207445 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420852 ICMEntUniqID:icm.151314.207445 RCallKeySeq#:1) 18:38:28:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420852.41055]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:28:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420852]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420852 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41055 AlrtgDevID: CallngDevID:41055 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420852 Trnk#:0 TrnkGrp#:0) 18:38:28:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420852.41055]:eCallDataUpdateEvent,Msk(bf0002) 18:38:28:040 CTIOS1-ctios Trace: [call.5000.2131420852] Found CallConnection(41055.0) for device 41055. 18:38:28:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420852.41055]:eCallOriginatedEvent,Msk(bf0002) 18:38:28:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420852.41055]:eCallDataUpdateEvent,Msk(bf0002) 18:38:28:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420852.41055]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:28:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420852]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420852 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41055 AlrtgDevID:51023 CallngDevID:41055 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420852 Trnk#:0 TrnkGrp#:0) 18:38:28:056 CTIOS1-ctios Trace: [call.5000.2131420852] Found CallConnection(41055.0) for device 41055. 18:38:28:056 CTIOS1-ctios Trace: [call.5000.2131420852]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:28:056 CTIOS1-ctios Trace: [call.5000.2131420852] CallConnection(41055.0) found DeviceID(51023) AgentID(33632). 18:38:28:056 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:28:056 CTIOS1-ctios Trace: Added CallConnection(41055.0). 18:38:28:056 CTIOS1-ctios Trace: [call.5000.2131420852]::CreateCallConnection(): CallConnection(41055.0) created successfully. 18:38:28:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420852.51023]:eCallBeginEvent 18:38:28:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420852.41055]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:28:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420852.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:28:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420852]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420852 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420852 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41055 NewConnDevID:41055 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420852 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105107))) 18:38:28:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420852]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420852 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41055 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420852 Trnk#:0 TrnkGrp#:0) 18:38:28:056 CTIOS1-ctios Trace: [call.5000.2131420852] Found CallConnection(41055.0). 18:38:28:056 CTIOS1-ctios Trace: [call.5000.2131420852] Found CallConnection(41055.0). 18:38:28:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420852.41055]:eCallDataUpdateEvent,Msk(bf0002) 18:38:28:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420852.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:28:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420852.41055]:eCallEstablishedEvent,Msk(bf01a6) 18:38:28:057 CTIOS1-ctios Trace: ->RCV[FO3-140-DCB6-12924-dotNET_Sess(31914638)_EvtThd(4) a=42514][call.5000.46855339.42624]:eSetCallDataRequest 18:38:28:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420852.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:28:057 CTIOS1-ctios Trace: [call.5000.46855339.42624] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:28:057 CTIOS1-ctios Trace: <-SND[FO3-140-DCB6-12924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855339.42624]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:28:058 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:28:058 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:28:058 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420852]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420852 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420852) 18:38:28:058 CTIOS1-ctios Trace: [call.5000.2131420852] Found CallConnection(51023.0). 18:38:28:058 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420852.41055]: eCallHeldEvent,Msk(bf0126) 18:38:28:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420852.51023]: eCallHeldEvent,Msk(bf000a) 18:38:28:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420853]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420853 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41069 ConnDevID:41069 MsgID:eCallBeginEvent DvrKey:call.5000.2131420853) 18:38:28:058 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420853 18:38:28:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420853]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420853 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41069 CallngDevID:41069 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420853) 18:38:28:059 CTIOS1-ctios Trace: [call.5000.2131420853] CallConnection(41069.0) found DeviceID(41069) AgentID(). 18:38:28:059 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:28:059 CTIOS1-ctios Trace: Added CallConnection(41069.0). 18:38:28:059 CTIOS1-ctios Trace: [call.5000.2131420853]::CreateCallConnection(): CallConnection(41069.0) created successfully. 18:38:28:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420853]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420853 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420853 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41069 NewConnDevID:41069 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420853) 18:38:28:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420853]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420853 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41069 CallngDevID:41069 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420853) 18:38:28:059 CTIOS1-ctios Trace: [call.5000.2131420853] Found CallConnection(41069.0) for device 41069. 18:38:28:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420853]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420853 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420853 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41069 NewConnDevID:41069 RCallKeyDay:151314 RCallKeyCID:207446 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420853 ICMEntUniqID:icm.151314.207446 RCallKeySeq#:1) 18:38:28:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420853.41069]:eCallBeginEvent,Msk(bf0002) 18:38:28:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420853.41069]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:28:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420853.41069]:eCallDataUpdateEvent,Msk(bf0002) 18:38:28:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420853.41069]:eCallOriginatedEvent,Msk(bf0002) 18:38:28:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420853.41069]:eCallDataUpdateEvent,Msk(bf0002) 18:38:28:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420853]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420853 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41069 AlrtgDevID: CallngDevID:41069 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420853 Trnk#:0 TrnkGrp#:0) 18:38:28:060 CTIOS1-ctios Trace: [call.5000.2131420853] Found CallConnection(41069.0) for device 41069. 18:38:28:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420853]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420853 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41069 AlrtgDevID:51044 CallngDevID:41069 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420853 Trnk#:0 TrnkGrp#:0) 18:38:28:060 CTIOS1-ctios Trace: [call.5000.2131420853] Found CallConnection(41069.0) for device 41069. 18:38:28:060 CTIOS1-ctios Trace: [call.5000.2131420853]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:28:060 CTIOS1-ctios Trace: [call.5000.2131420853] CallConnection(41069.0) found DeviceID(51044) AgentID(05230). 18:38:28:060 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:28:060 CTIOS1-ctios Trace: Added CallConnection(41069.0). 18:38:28:060 CTIOS1-ctios Trace: [call.5000.2131420853]::CreateCallConnection(): CallConnection(41069.0) created successfully. 18:38:28:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420853.41069]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:28:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420853.51044]:eCallBeginEvent 18:38:28:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420853.41069]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:28:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420853.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:28:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420853]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420853 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420853 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41069 NewConnDevID:41069 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420853 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105107))) 18:38:28:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420853]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420853 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41069 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420853 Trnk#:0 TrnkGrp#:0) 18:38:28:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420853.41069]:eCallDataUpdateEvent,Msk(bf0002) 18:38:28:061 CTIOS1-ctios Trace: [call.5000.2131420853] Found CallConnection(41069.0). 18:38:28:061 CTIOS1-ctios Trace: [call.5000.2131420853] Found CallConnection(41069.0). 18:38:28:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420853.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:28:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420853.41069]:eCallEstablishedEvent,Msk(bf01a6) 18:38:28:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420853.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:28:061 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:28:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:28:062 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:062 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420853]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420853 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420853) 18:38:28:064 CTIOS1-ctios Trace: [call.5000.2131420853] Found CallConnection(51044.0). 18:38:28:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420853.41069]: eCallHeldEvent,Msk(bf0126) 18:38:28:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420853.51044]: eCallHeldEvent,Msk(bf000a) 18:38:28:085 CTIOS1-ctios Trace: [call.5000.154709963] Found CallConnection(21174.0) for device 21174. 18:38:28:085 CTIOS1-ctios Trace: [call.5000.154709963] Found CallConnection(21174.0) for device 21174. 18:38:28:085 CTIOS1-ctios Trace: >>CG:[call.5000.154709963]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709963 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21174 RelDevID:21174 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709963) 18:38:28:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709963.812822087]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:28:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709963.21174]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:28:085 CTIOS1-ctios Trace: >>CG:[call.5000.154709963]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709963 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:812822087 RelDevID:812822087 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709963) 18:38:28:085 CTIOS1-ctios Trace: >>CG:[call.5000.154709963]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709963 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:812822087 MsgID:eCallClearedEvent DvrKey:call.5000.154709963) 18:38:28:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709963.812822087]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:28:086 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709963.21174]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:28:086 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709963.812822087]:eCallClearedEvent,Msk(3f0000) 18:38:28:086 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709963.21174]:eCallClearedEvent,Msk(3f0000) 18:38:28:086 CTIOS1-ctios Trace: >>CG:[agent.5000.6635]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9158 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21174 AGID:6635 AGInstr:21174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6635 AGAvailStatus:0) 18:38:28:086 CTIOS1-ctios Trace: [agent.5000.6635]: Current Wrapup Mode = 3 18:38:28:086 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:28:086 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:28:093 CTIOS1-ctios Trace: >>CG:[agent.5000.36342]:eQueryAgentStatisticsConf(IID:32372266 PrphID:5000 AGExt:21042 AGID:36342 AGInstr:21042 UniqObjID:agent.5000.36342 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:822 LogdOnTimeTdy:9285 NotRdyTimeTdy:570 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:59 HdlCallsTlkTimeTdy:7529 HdlCallsTimeTdy:7776 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:822 LogdOnTimeSess:9285 NotRdyTimeSess:570 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:59 HdlCallsTlkTimeSess:7529 HdlCallsTimeSess:7776 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:1 IntCallsTimeSess:1 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:1 IntCallsTimeTdy:1 HdlCallsAftCallTimeSess:247 HdlCallsAftCallTimeTdy:247 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:28:093 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36342]:eOnNewAgentStatisticsEvent 18:38:28:096 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:1) 18:38:28:096 CTIOS1-ctios Trace: >>CG:[call.5000.46855961]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855961 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42049 ConnDevID:42049 MsgID:eCallBeginEvent DvrKey:call.5000.46855961 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105107))) 18:38:28:096 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855961 18:38:28:096 CTIOS1-ctios Trace: >>CG:[call.5000.46855961]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855961 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42049 CallngDevID:42049 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855961) 18:38:28:096 CTIOS1-ctios Trace: [call.5000.46855961] CallConnection(42049.0) found DeviceID(42049) AgentID(42299). 18:38:28:096 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:28:096 CTIOS1-ctios Trace: Added CallConnection(42049.0). 18:38:28:096 CTIOS1-ctios Trace: [call.5000.46855961]::CreateCallConnection(): CallConnection(42049.0) created successfully. 18:38:28:097 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:38:28:097 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:38:28:097 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:38:28:097 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:097 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:097 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:097 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:097 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:097 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:097 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:097 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855961.42049]:eCallBeginEvent,Msk(bf0002) 18:38:28:098 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855961.42049]:eCallBeginEvent,Msk(bf0002) 18:38:28:098 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855961.42049]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:28:098 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855961.42049]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:28:098 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:38:28:098 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:38:28:098 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:098 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:098 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:098 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:098 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:098 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:098 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:115 CTIOS1-ctios Trace: >>CG:[call.5000.46855570]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855570 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855570 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03435762213 CallWrpupData:BB_1218_LineIssue-FrequentDisconnection NewConnDevID:42222 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855570 ecc:(...)) 18:38:28:116 CTIOS1-ctios Trace: >>CG:[call.5000.46855570.42222]:eSetCallDataConf(UniqObjID:call.5000.46855570.42222 MsgID:eSetCallDataConf TgtCILClntID:GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)) 18:38:28:116 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855570.03435762213]:eCallDataUpdateEvent 18:38:28:116 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855570.42222]:eCallDataUpdateEvent 18:38:28:116 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855570.42222]:eCallDataUpdateEvent 18:38:28:128 CTIOS1-ctios Trace: >>CG:[agent.5000.6599]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8965 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21037 AGID:6599 AGInstr:21037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6599 AGAvailStatus:1) 18:38:28:128 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6599]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:28:128 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6599]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:28:134 CTIOS1-ctios Trace: >>CG:[call.5000.2131420852]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420852 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420852 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41055 NewConnDevID:41055 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420852 ecc:(...)) 18:38:28:134 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420852.41055]:eCallDataUpdateEvent,Msk(bf0126) 18:38:28:134 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420852.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:28:138 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154709965.21041]:eSetCallDataRequest 18:38:28:144 CTIOS1-ctios Trace: >>CG:[call.5000.46855339]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855339 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855339 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81136 ConnDevID:4236290312 CallWrpupData:1236_0800_Package_Active/DeActive/Chang NewConnDevID:42624 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855339 ecc:(...)) 18:38:28:145 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855339.4236290312]:eCallDataUpdateEvent 18:38:28:145 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855339.42624]:eCallDataUpdateEvent 18:38:28:145 CTIOS1-ctios Trace: <-SND[FO3-140-DCB6-12924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855339.42624]:eCallDataUpdateEvent 18:38:28:145 CTIOS1-ctios Trace: >>CG:[call.5000.46855339.42624]:eSetCallDataConf(UniqObjID:call.5000.46855339.42624 MsgID:eSetCallDataConf TgtCILClntID:FO3-140-DCB6-12924-dotNET_Sess(31914638)_EvtThd(4)) 18:38:28:145 CTIOS1-ctios Trace: >>CG:[call.5000.2131420853]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420853 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420853 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41069 NewConnDevID:41069 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420853 ecc:(...)) 18:38:28:145 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420853.41069]:eCallDataUpdateEvent,Msk(bf0126) 18:38:28:145 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420853.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:28:198 CTIOS1-ctios Trace: >>CG:[call.5000.154709965]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709965 CallTyp:9 ConnDevIDTyp:0 NewConnCID:154709965 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21041 NewConnDevID:21041 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709965) 18:38:28:199 CTIOS1-ctios Trace: >>CG:[call.5000.154709965.21041]:eSetCallDataConf(UniqObjID:call.5000.154709965.21041 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:28:199 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709965.21041]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:28:199 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709965.21041]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:28:281 CTIOS1-ctios Trace: >>CG:[call.5000.46855961]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855961 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42049 RelDevID:42049 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855961) 18:38:28:281 CTIOS1-ctios Trace: >>CG:[call.5000.46855961]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855961 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42049 MsgID:eCallClearedEvent DvrKey:call.5000.46855961) 18:38:28:281 CTIOS1-ctios Trace: >>CG:[call.5000.46855961]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855961 ConnDevIDTyp:0 ConnDevID:42049 MsgID:eCallEndEvent DvrKey:call.5000.46855961) 18:38:28:281 CTIOS1-ctios Trace: Removed CallConnection(42049.0). 18:38:28:281 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855961 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:28:281 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:1) 18:38:28:281 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855961.42049]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:28:281 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855961.42049]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:28:282 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855961.42049]:eCallClearedEvent,Msk(3f0000) 18:38:28:282 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855961.42049]:eCallClearedEvent,Msk(3f0000) 18:38:28:282 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855961.42049]:eCallEndEvent 18:38:28:282 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855961.42049]:eCallEndEvent 18:38:28:282 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:28:282 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:28:282 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:28:282 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:28:282 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:28:282 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:28:282 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:28:282 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:28:282 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:28:298 CTIOS1-ctios Trace: >>CG:[call.5000.46855660]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855660 ConnDevIDTyp:1 ConnDevID:9103125060611 MsgID:eCallEndEvent DvrKey:call.5000.46855660) 18:38:28:298 CTIOS1-ctios Trace: Removed CallConnection(9103125060611.1). 18:38:28:298 CTIOS1-ctios Trace: Removed CallConnection(42672.0). 18:38:28:298 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855660 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:28:298 CTIOS1-ctios Trace: >>CG:[agent.5000.55001]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11178 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42672 AGID:55001 AGInstr:42672 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.55001 AGAvailStatus:1) 18:38:28:298 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855660.9103125060611]:eCallEndEvent 18:38:28:298 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855660.42672]:eCallEndEvent 18:38:28:298 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855660.42672]:eCallEndEvent 18:38:28:299 CTIOS1-ctios Trace: <-SND[37096][agent.5000.55001]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:28:299 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.55001]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:28:312 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eQueryAgentStatisticsConf(IID:32372269 PrphID:5000 AGExt:42049 AGID:42299 AGInstr:42049 UniqObjID:agent.5000.42299 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2626 LogdOnTimeTdy:10763 NotRdyTimeTdy:1764 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:29 HdlCallsTlkTimeTdy:6143 HdlCallsTimeTdy:6304 IncCallsHldTdy:1 IncCallsHldTimeTdy:47 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2054 LogdOnTimeSess:5826 NotRdyTimeSess:196 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:16 HdlCallsTlkTimeSess:3413 HdlCallsTimeSess:3525 IncCallsHldSess:1 IncCallsHldTimeSess:47 IntCallsSess:188 IntCallsTimeSess:61 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:234 IntCallsTimeTdy:81 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:114 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:38:28:312 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eOnNewAgentStatisticsEvent 18:38:28:330 CTIOS1-ctios Trace: >>CG:[agent.5000.55001]:eQueryAgentStatisticsConf(IID:32372270 PrphID:5000 AGExt:42672 AGID:55001 AGInstr:42672 UniqObjID:agent.5000.55001 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5817 LogdOnTimeTdy:23779 NotRdyTimeTdy:7795 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:20 LogdOnTimeSess:1359 NotRdyTimeSess:2 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:3 IntCallsTimeSess:133 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:54 IntCallsTimeTdy:1361 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:12 AutoOutCallsTlkTimeSess:553 AutoOutCallsTimeSess:755 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:70 AutoOutCallsTlkTimeTdy:3094 AutoOutCallsTimeTdy:4223 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:28:330 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.55001]:eOnNewAgentStatisticsEvent 18:38:28:393 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:632 SVCID:6102 SG#:633 SGID:6083 SGPri:0 MonID:0 NumNamVars:10 NumNamArrs:4 MRDID:1 AGInstr:42627 ANI:03004619949 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207152 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207152 RCallKeySeq#:1 CallTypIDTag:5142 PreCallIIDTag:7990738) 18:38:28:393 CTIOS1-ctios Trace: <-SND[FO6-144-3686-8188-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:28:402 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:0) 18:38:28:402 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:38:28:402 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:28:403 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:28:403 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:28:403 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:28:403 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:28:403 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:28:403 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:28:430 CTIOS1-ctios Trace: ->RCV[GF-PC-1392-dotNET_Sess(31914638)_EvtThd(4) a=33653][call.5000.46854730.51056]:eSingleStepTransferRequest 18:38:28:434 CTIOS1-ctios Trace: >>CG:[agent.5000.48678]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10886 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42627 AGID:48678 AGInstr:42627 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48678 AGAvailStatus:0) 18:38:28:435 CTIOS1-ctios Trace: <-SND[FO6-144-3686-8188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48678]:eAgentStateEvent(eReserved),Msk(0) 18:38:28:435 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:eAgentStateEvent(eReserved),Msk(0) 18:38:28:435 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:28:435 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:28:435 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:28:435 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:28:435 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:28:436 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:28:436 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:28:436 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48678]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:28:436 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:28:465 CTIOS1-ctios Trace: >>CG:[call.5000.2131420853]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420853 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420853) 18:38:28:465 CTIOS1-ctios Trace: >>CG:[call.5000.2131420853]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420853 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41069 RelDevID:41069 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420853) 18:38:28:466 CTIOS1-ctios Trace: >>CG:[call.5000.2131420853]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420853 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41069 MsgID:eCallClearedEvent DvrKey:call.5000.2131420853) 18:38:28:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420853.41069]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:28:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420853.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:28:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420853.41069]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:28:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420853.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:28:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420853.41069]:eCallClearedEvent,Msk(3f0000) 18:38:28:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420853.51044]:eCallClearedEvent,Msk(3f0000) 18:38:28:466 CTIOS1-ctios Trace: >>CG:[call.5000.2131420853]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420853 ConnDevIDTyp:0 ConnDevID:41069 MsgID:eCallEndEvent DvrKey:call.5000.2131420853) 18:38:28:466 CTIOS1-ctios Trace: Removed CallConnection(41069.0). 18:38:28:466 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:28:466 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420853 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:28:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420853.41069]:eCallEndEvent 18:38:28:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420853.51044]:eCallEndEvent 18:38:28:466 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:28:467 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:28:467 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:28:467 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:28:468 CTIOS1-ctios Trace: >>CG:[call.5000.46855962]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855962 CallTyp:2 ConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 ANI:03004619949 DNIS:42627 Dialed#:45233 ConnDevID:03004619949 RCallKeyDay:151314 RCallKeyCID:207152 MsgID:eCallBeginEvent DvrKey:call.5000.46855962 ecc:(...) ICMEntUniqID:icm.151314.207152 RCallKeySeq#:2) 18:38:28:468 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855962 18:38:28:468 CTIOS1-ctios Trace: >>CG:[call.5000.46855962]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855962 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03004619949 AlrtgDevID:(null) CallngDevID:03004619949 CalldDevID:42627 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855962 Trnk#:0 TrnkGrp#:0) 18:38:28:468 CTIOS1-ctios Trace: [call.5000.46855962]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03004619949. 18:38:28:468 CTIOS1-ctios Trace: CallConnection(03004619949.1) created AgentObject (Device) for DeviceID(03004619949). 18:38:28:468 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:28:468 CTIOS1-ctios Trace: Added CallConnection(03004619949.1). 18:38:28:468 CTIOS1-ctios Trace: [call.5000.46855962]::CreateCallConnection(): CallConnection(03004619949.1) created successfully. 18:38:28:468 CTIOS1-ctios Trace: >>CG:[call.5000.46855962]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855962 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:633 SGID:6083 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03004619949 AlrtgDevID:42627 CallngDevID:03004619949 CalldDevID:42627 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855962 Trnk#:0 TrnkGrp#:0) 18:38:28:468 CTIOS1-ctios Trace: [call.5000.46855962] Found CallConnection(03004619949.1) for device 03004619949. 18:38:28:468 CTIOS1-ctios Trace: [call.5000.46855962]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42627. 18:38:28:469 CTIOS1-ctios Trace: [call.5000.46855962] CallConnection(03004619949.1) found DeviceID(42627) AgentID(48678). 18:38:28:469 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:28:469 CTIOS1-ctios Trace: Added CallConnection(03004619949.1). 18:38:28:469 CTIOS1-ctios Trace: [call.5000.46855962]::CreateCallConnection(): CallConnection(03004619949.1) created successfully. 18:38:28:469 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855962.03004619949]:eCallBeginEvent 18:38:28:469 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855962.03004619949]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:28:469 CTIOS1-ctios Trace: <-SND[FO6-144-3686-8188-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855962.42627]:eCallBeginEvent 18:38:28:469 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855962.42627]:eCallBeginEvent 18:38:28:469 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855962.03004619949]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:28:469 CTIOS1-ctios Trace: <-SND[FO6-144-3686-8188-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855962.42627]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:28:469 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855962.42627]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:28:497 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32372272 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5120 LogdOnTimeTdy:9442 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:296 LogdOnTimeSess:696 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:28:498 CTIOS1-ctios Trace: >>CG:[call.5000.2131420852]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420852 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420852) 18:38:28:498 CTIOS1-ctios Trace: >>CG:[call.5000.2131420852]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420852 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41055 RelDevID:41055 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420852) 18:38:28:498 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420852.41055]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:28:498 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420852.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:28:498 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420852.41055]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:28:498 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420852.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:28:498 CTIOS1-ctios Trace: >>CG:[call.5000.2131420852]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420852 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41055 MsgID:eCallClearedEvent DvrKey:call.5000.2131420852) 18:38:28:498 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420852.41055]:eCallClearedEvent,Msk(3f0000) 18:38:28:498 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420852.51023]:eCallClearedEvent,Msk(3f0000) 18:38:28:500 CTIOS1-ctios Trace: >>CG:[call.5000.2131420852]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420852 ConnDevIDTyp:0 ConnDevID:41055 MsgID:eCallEndEvent DvrKey:call.5000.2131420852) 18:38:28:500 CTIOS1-ctios Trace: Removed CallConnection(41055.0). 18:38:28:500 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:28:500 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420852 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:28:500 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:28:500 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420852.41055]:eCallEndEvent 18:38:28:500 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420852.51023]:eCallEndEvent 18:38:28:501 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:28:501 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:28:501 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:28:531 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32372273 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5953 LogdOnTimeTdy:9347 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5953 LogdOnTimeSess:9347 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:28:564 CTIOS1-ctios Trace: [call.5000.46854730] Found CallConnection(51056.0) for device 51056. 18:38:28:565 CTIOS1-ctios Trace: [call.5000.46854730] Found CallConnection(51056.0) for device 51056. 18:38:28:567 CTIOS1-ctios Trace: >>CG:[call.5000.2131420854]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420854 CallTyp:12 ConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:4237502297 DNIS:81112 CallrEntrDig:81112 ConnDevID:51056 RCallKeyDay:151314 RCallKeyCID:205416 MsgID:eCallBeginEvent DvrKey:call.5000.2131420854 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429104811)) ICMEntUniqID:icm.151314.205416 RCallKeySeq#:3) 18:38:28:567 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420854 18:38:28:568 CTIOS1-ctios Trace: >>CG:[call.5000.46854730]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46854730 NumParties:1 SecDevIDTyp:0 SecCID:2131420854 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:4237502297 SecDevID:51056 TfrgDevID:51056 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46854730ConnectedParty[1]:(ConnPtyCID:46854730 ConnPtyDevIDTyp:1 ConnPtyDevID:4237502297)) 18:38:28:568 CTIOS1-ctios Trace: [call.5000.46854730] Found CallConnection(51056.0). 18:38:28:568 CTIOS1-ctios Trace: >>CG:[call.5000.2131420854]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46854730 NumParties:1 SecDevIDTyp:0 SecCID:2131420854 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:4237502297 SecDevID:51056 TfrgDevID:51056 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420854ConnectedParty[1]:(ConnPtyCID:46854730 ConnPtyDevIDTyp:1 ConnPtyDevID:4237502297)) 18:38:28:568 CTIOS1-ctios Trace: [call.5000.2131420854]::FindTransferCommonDeviceID Calls [call.5000.46854730] and [call.5000.2131420854] do not appear to have a common Device. Tranferring Device [51056] is set as common device 18:38:28:568 CTIOS1-ctios Trace: [call.5000.46854730] Found CallConnection(51056.0). 18:38:28:568 CTIOS1-ctios Trace: [call.5000.46854730] Found CallConnection(51056.0). 18:38:28:568 CTIOS1-ctios Trace: Removed CallConnection(51056.0). 18:38:28:568 CTIOS1-ctios Trace: Added CallConnection(4237502297.1). 18:38:28:568 CTIOS1-ctios Trace: [call.5000.2131420854] Moved CallConnection[4237502297.1] from [call.5000.46854730] to [call.5000.2131420854]. 18:38:28:568 CTIOS1-ctios Trace: >>CG:[call.5000.2131420854]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420854 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420854 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51056 NewConnDevID:4237502297 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420854) 18:38:28:569 CTIOS1-ctios Trace: >>CG:[call.5000.2131420854]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420854 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4237502297 RelDevID:4237502297 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420854) 18:38:28:569 CTIOS1-ctios Trace: >>CG:[call.5000.2131420854]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420854 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51056 MsgID:eCallClearedEvent DvrKey:call.5000.2131420854) 18:38:28:569 CTIOS1-ctios Trace: >>CG:[call.5000.2131420854]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420854 ConnDevIDTyp:1 ConnDevID:4237502297 MsgID:eCallEndEvent DvrKey:call.5000.2131420854) 18:38:28:569 CTIOS1-ctios Trace: Removed CallConnection(4237502297.1). 18:38:28:569 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420854 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:28:569 CTIOS1-ctios Trace: >>CG:[call.5000.46854730]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854730 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4237502297 MsgID:eCallClearedEvent DvrKey:call.5000.46854730) 18:38:28:569 CTIOS1-ctios Trace: >>CG:[agent.5000.33653]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10576 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51056 AGID:33653 AGInstr:51056 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33653 AGAvailStatus:0) 18:38:28:569 CTIOS1-ctios Trace: [agent.5000.33653]: Current Wrapup Mode = 0 18:38:28:569 CTIOS1-ctios Trace: <-SND[GF-PC-1392-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854730.51056]:eCallTransferredEvent,Msk(bf01a6) 18:38:28:569 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854730.51056]:eCallTransferredEvent,Msk(bf01a6) 18:38:28:569 CTIOS1-ctios Trace: <-SND[GF-PC-1392-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854730.51056]:eCallTransferredEvent,Msk(bf01a6) 18:38:28:569 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854730.51056]:eCallTransferredEvent,Msk(bf01a6) 18:38:28:570 CTIOS1-ctios Trace: <-SND[GF-PC-1392-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854730.51056]:eCallEndEvent 18:38:28:570 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854730.51056]:eCallEndEvent 18:38:28:570 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854730.4237502297]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:28:570 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420854.4237502297]:eCallTransferredEvent,Msk(bf01a6) 18:38:28:570 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420854.4237502297]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:28:570 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420854.4237502297]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:28:570 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420854.4237502297]:eCallClearedEvent,Msk(3f0000) 18:38:28:570 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420854.4237502297]:eCallEndEvent 18:38:28:570 CTIOS1-ctios Trace: <-SND[GF-PC-1392-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.33653]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:38:28:570 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33653]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:38:28:570 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33653]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:28:570 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33653]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:28:601 CTIOS1-ctios Trace: >>CG:[agent.5000.33653]:eQueryAgentStatisticsConf(IID:32372274 PrphID:5000 AGExt:51056 AGID:33653 AGInstr:51056 UniqObjID:agent.5000.33653 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5585 LogdOnTimeTdy:9250 NotRdyTimeTdy:20 AGOutCallsTdy:12 AGOutCallsTlkTimeTdy:426 AGOutCallsTimeTdy:430 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:11 HdlCallsTlkTimeTdy:961 HdlCallsTimeTdy:1215 IncCallsHldTdy:2 IncCallsHldTimeTdy:88 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1132 LogdOnTimeSess:2718 NotRdyTimeSess:2 AGOutCallsSess:2 AGOutCallsTlkTimeSess:56 AGOutCallsTimeSess:56 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:11 HdlCallsTlkTimeSess:961 HdlCallsTimeSess:1215 IncCallsHldSess:2 IncCallsHldTimeSess:88 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:166 HdlCallsAftCallTimeTdy:166 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prvw 18:38:28:601 CTIOS1-ctios Trace: <-SND[GF-PC-1392-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.33653]:eOnNewAgentStatisticsEvent 18:38:28:609 CTIOS1-ctios Trace: ->RCV[FO3-140-DCB6-12924-dotNET_Sess(31914638)_EvtThd(4) a=42514][agent.5000.42514]:eSetAgentStateRequest(eAvailable) 18:38:28:625 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eNotReady) 18:38:28:669 CTIOS1-ctios Trace: >>CG:[call.5000.46855339]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855339 ConnDevIDTyp:0 ConnDevID:42624 MsgID:eCallEndEvent DvrKey:call.5000.46855339) 18:38:28:669 CTIOS1-ctios Trace: Removed CallConnection(4236290312.1). 18:38:28:669 CTIOS1-ctios Trace: Removed CallConnection(42624.0). 18:38:28:669 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855339 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:28:669 CTIOS1-ctios Trace: >>CG:[agent.5000.42514]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9412 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42624 AGID:42514 AGInstr:42624 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42514 AGAvailStatus:1) 18:38:28:670 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855339.4236290312]:eCallEndEvent 18:38:28:670 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855339.42624]:eCallEndEvent 18:38:28:670 CTIOS1-ctios Trace: <-SND[FO3-140-DCB6-12924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855339.42624]:eCallEndEvent 18:38:28:670 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42514]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:28:670 CTIOS1-ctios Trace: <-SND[FO3-140-DCB6-12924-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42514]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:28:670 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:28:670 CTIOS1-ctios Trace: >>CG:[agent.5000.42514]:eSetAgentStateConf(UniqObjID:agent.5000.42514 MsgID:eSetAgentStateConf TgtCILClntID:FO3-140-DCB6-12924-dotNET_Sess(31914638)_EvtThd(4)) 18:38:28:671 CTIOS1-ctios Trace: <-SND[FO3-140-DCB6-12924-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42514]:eSetAgentStateConf 18:38:28:673 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:0) 18:38:28:673 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:28:673 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:28:673 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:28:674 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:28:674 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:28:674 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:28:674 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:28:674 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:28:681 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:1) 18:38:28:681 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:28:681 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:28:681 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:28:681 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:28:681 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:28:681 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:28:681 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:28:681 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:28:701 CTIOS1-ctios Trace: >>CG:[agent.5000.42514]:eQueryAgentStatisticsConf(IID:32372277 PrphID:5000 AGExt:42624 AGID:42514 AGInstr:42624 UniqObjID:agent.5000.42514 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:3643 LogdOnTimeTdy:5905 NotRdyTimeTdy:347 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:21 HdlCallsTlkTimeTdy:2218 HdlCallsTimeTdy:2329 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:3643 LogdOnTimeSess:5905 NotRdyTimeSess:347 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:18 HdlCallsTlkTimeSess:1804 HdlCallsTimeSess:1893 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:89 HdlCallsAftCallTimeTdy:111 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCalls 18:38:28:701 CTIOS1-ctios Trace: <-SND[FO3-140-DCB6-12924-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42514]:eOnNewAgentStatisticsEvent 18:38:28:775 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:0) 18:38:28:775 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:28:775 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:28:775 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:28:776 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:38:28:776 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:38:28:813 CTIOS1-ctios Trace: ->RCV[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4) a=36342][agent.5000.36342]:eSetAgentStateRequest(eAvailable) 18:38:28:874 CTIOS1-ctios Trace: >>CG:[call.5000.154709951]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709951 ConnDevIDTyp:1 ConnDevID:662440153 MsgID:eCallEndEvent DvrKey:call.5000.154709951) 18:38:28:874 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709951 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:28:874 CTIOS1-ctios Trace: >>CG:[agent.5000.36342]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10902 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21042 AGID:36342 AGInstr:21042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36342 AGAvailStatus:1) 18:38:28:874 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36342]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:28:875 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36342]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:28:875 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36342]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:28:875 CTIOS1-ctios Trace: >>CG:[agent.5000.36342]:eSetAgentStateConf(UniqObjID:agent.5000.36342 MsgID:eSetAgentStateConf TgtCILClntID:F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)) 18:38:28:875 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36342]:eSetAgentStateConf 18:38:28:901 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:38:28:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:28:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:28:944 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:38:28:944 CTIOS1-ctios Trace: >>CG:[call.5000.46855963]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855963 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42037 ConnDevID:42037 MsgID:eCallBeginEvent DvrKey:call.5000.46855963 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105108))) 18:38:28:944 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855963 18:38:28:944 CTIOS1-ctios Trace: >>CG:[call.5000.46855963]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855963 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42037 CallngDevID:42037 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855963) 18:38:28:944 CTIOS1-ctios Trace: [call.5000.46855963] CallConnection(42037.0) found DeviceID(42037) AgentID(48558). 18:38:28:944 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:28:944 CTIOS1-ctios Trace: Added CallConnection(42037.0). 18:38:28:944 CTIOS1-ctios Trace: [call.5000.46855963]::CreateCallConnection(): CallConnection(42037.0) created successfully. 18:38:28:945 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:0) 18:38:28:945 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:38:28:945 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:945 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:945 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:945 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:945 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:945 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:945 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:945 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855963.42037]:eCallBeginEvent,Msk(bf0002) 18:38:28:946 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855963.42037]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:28:946 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:38:28:946 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:946 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:946 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:946 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:946 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:946 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:28:946 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:29:074 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eAvailable) 18:38:29:090 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42225 ANI:0457310075 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207204 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207204 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7990827) 18:38:29:106 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:1) 18:38:29:106 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:29:106 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:29:107 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:29:107 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:29:107 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:29:107 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:29:107 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:29:107 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:29:121 CTIOS1-ctios Trace: >>CG:[call.5000.46855963]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855963 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42037 RelDevID:42037 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855963) 18:38:29:121 CTIOS1-ctios Trace: >>CG:[call.5000.46855963]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855963 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42037 MsgID:eCallClearedEvent DvrKey:call.5000.46855963) 18:38:29:121 CTIOS1-ctios Trace: >>CG:[call.5000.46855963]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855963 ConnDevIDTyp:0 ConnDevID:42037 MsgID:eCallEndEvent DvrKey:call.5000.46855963) 18:38:29:121 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:38:29:121 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855963.42037]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:29:121 CTIOS1-ctios Trace: Removed CallConnection(42037.0). 18:38:29:121 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855963 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:29:121 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855963.42037]:eCallClearedEvent,Msk(3f0000) 18:38:29:121 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855963.42037]:eCallEndEvent 18:38:29:121 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:29:121 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:29:121 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:29:121 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:29:121 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:29:121 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:29:121 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:29:122 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:29:122 CTIOS1-ctios Trace: >>CG:[agent.5000.48594]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10794 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42225 AGID:48594 AGInstr:42225 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48594 AGAvailStatus:0) 18:38:29:122 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:eAgentStateEvent(eReserved),Msk(0) 18:38:29:122 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:29:122 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:29:122 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:29:122 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:29:123 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:29:123 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:29:123 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:29:134 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:1) 18:38:29:134 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:29:134 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:29:134 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:29:135 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:38:29:135 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:38:29:143 CTIOS1-ctios Trace: >>CG:[call.5000.46855286]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855286 ConnDevIDTyp:1 ConnDevID:910542410949 MsgID:eCallEndEvent DvrKey:call.5000.46855286) 18:38:29:143 CTIOS1-ctios Trace: Removed CallConnection(910542410949.1). 18:38:29:143 CTIOS1-ctios Trace: Removed CallConnection(51050.0). 18:38:29:143 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855286 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:29:143 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855286.910542410949]:eCallEndEvent 18:38:29:143 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855286.51050]:eCallEndEvent 18:38:29:144 CTIOS1-ctios Trace: >>CG:[agent.5000.10823]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:2305 SGState:2 SessID:0 MRDID:1 ICMAGID:7938 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51050 AGID:10823 AGInstr:51050 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10823 AGAvailStatus:0) 18:38:29:144 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10823]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:29:144 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10823]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:29:144 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10823]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:29:152 CTIOS1-ctios Trace: >>CG:[call.5000.46855964]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855964 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0457310075 DNIS:42225 Dialed#:45233 ConnDevID:0457310075 RCallKeyDay:151314 RCallKeyCID:207204 MsgID:eCallBeginEvent DvrKey:call.5000.46855964 ecc:(...) ICMEntUniqID:icm.151314.207204 RCallKeySeq#:2) 18:38:29:152 CTIOS1-ctios Trace: >>CG:[call.5000.46855964]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855964 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0457310075 AlrtgDevID:(null) CallngDevID:0457310075 CalldDevID:42225 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855964 Trnk#:0 TrnkGrp#:0) 18:38:29:152 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855964 18:38:29:152 CTIOS1-ctios Trace: [call.5000.46855964]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0457310075. 18:38:29:152 CTIOS1-ctios Trace: CallConnection(0457310075.1) created AgentObject (Device) for DeviceID(0457310075). 18:38:29:152 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:29:152 CTIOS1-ctios Trace: Added CallConnection(0457310075.1). 18:38:29:152 CTIOS1-ctios Trace: [call.5000.46855964]::CreateCallConnection(): CallConnection(0457310075.1) created successfully. 18:38:29:153 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855964.0457310075]:eCallBeginEvent 18:38:29:153 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855964.0457310075]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:29:153 CTIOS1-ctios Trace: >>CG:[call.5000.46855964]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855964 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0457310075 AlrtgDevID:42225 CallngDevID:0457310075 CalldDevID:42225 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855964 Trnk#:0 TrnkGrp#:0) 18:38:29:153 CTIOS1-ctios Trace: [call.5000.46855964] Found CallConnection(0457310075.1) for device 0457310075. 18:38:29:153 CTIOS1-ctios Trace: [call.5000.46855964]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42225. 18:38:29:153 CTIOS1-ctios Trace: [call.5000.46855964] CallConnection(0457310075.1) found DeviceID(42225) AgentID(48594). 18:38:29:153 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:29:153 CTIOS1-ctios Trace: Added CallConnection(0457310075.1). 18:38:29:153 CTIOS1-ctios Trace: [call.5000.46855964]::CreateCallConnection(): CallConnection(0457310075.1) created successfully. 18:38:29:153 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855964.42225]:eCallBeginEvent 18:38:29:153 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855964.0457310075]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:29:153 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855964.42225]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:29:179 CTIOS1-ctios Trace: [call.5000.198845468] Found CallConnection(21183.0) for device 21183. 18:38:29:179 CTIOS1-ctios Trace: [call.5000.198845468] Found CallConnection(21183.0) for device 21183. 18:38:29:188 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:38:29:188 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:29:189 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:29:211 CTIOS1-ctios Trace: >>CG:[agent.5000.36366]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:503 SGID:5038 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:10957 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21183 AGID:36366 AGInstr:21183 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36366 AGAvailStatus:0) 18:38:29:211 CTIOS1-ctios Trace: >>CG:[call.5000.198845468]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:198845468 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:21183 HldgDevID:21183 MsgID:eCallHeldEvent DvrKey:call.5000.198845468) 18:38:29:211 CTIOS1-ctios Trace: [call.5000.198845468] Found CallConnection(21183.0). 18:38:29:211 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36366]:eAgentStateEvent(eHold),Msk(0) 18:38:29:212 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36366]:Monitored eAgentStateEvent(eHold),Msk(0) 18:38:29:212 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845468.812831738]: eCallHeldEvent,Msk(bf0126) 18:38:29:212 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845468.21183]: eCallHeldEvent,Msk(bf000a) 18:38:29:385 CTIOS1-ctios Trace: >>CG:[call.5000.46855582]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855582 ConnDevIDTyp:0 ConnDevID:51076 MsgID:eCallEndEvent DvrKey:call.5000.46855582) 18:38:29:385 CTIOS1-ctios Trace: Removed CallConnection(0514902566.1). 18:38:29:385 CTIOS1-ctios Trace: Removed CallConnection(51076.0). 18:38:29:385 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855582 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:29:385 CTIOS1-ctios Trace: >>CG:[agent.5000.30436]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9544 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51076 AGID:30436 AGInstr:51076 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30436 AGAvailStatus:1) 18:38:29:385 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855582.0514902566]:eCallEndEvent 18:38:29:386 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855582.51076]:eCallEndEvent 18:38:29:386 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30436]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:29:386 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30436]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:29:386 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30436]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:29:416 CTIOS1-ctios Trace: >>CG:[agent.5000.30436]:eQueryAgentStatisticsConf(IID:32372436 PrphID:5000 AGExt:51076 AGID:30436 AGInstr:51076 UniqObjID:agent.5000.30436 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:3988 LogdOnTimeTdy:8909 NotRdyTimeTdy:1122 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:12 HdlCallsTlkTimeTdy:2381 HdlCallsTimeTdy:2413 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:3988 LogdOnTimeSess:8909 NotRdyTimeSess:1122 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:12 HdlCallsTlkTimeSess:2381 HdlCallsTimeSess:2413 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:32 HdlCallsAftCallTimeTdy:32 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:38:29:470 CTIOS1-ctios Trace: >>CG:[agent.5000.48678]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10886 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42627 AGID:48678 AGInstr:42627 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48678 AGAvailStatus:0) 18:38:29:470 CTIOS1-ctios Trace: <-SND[FO6-144-3686-8188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48678]:eAgentStateEvent(eTalking),Msk(0) 18:38:29:470 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:eAgentStateEvent(eTalking),Msk(0) 18:38:29:470 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:29:471 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:29:471 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:29:471 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:29:471 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:29:471 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:29:471 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:29:471 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48678]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:29:471 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:29:471 CTIOS1-ctios Trace: >>CG:[call.5000.46855962]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855962 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855962 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03004619949 NewConnDevID:03004619949 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855962 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105109))) 18:38:29:472 CTIOS1-ctios Trace: >>CG:[call.5000.46855962]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855962 ConnDevIDTyp:0 SVC#:632 SVCID:6102 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:633 SGID:6083 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42627 CallngDevID:03004619949 CalldDevID:42627 LstRedirDevID:(null) AnsDevID:42627 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855962 Trnk#:0 TrnkGrp#:0) 18:38:29:472 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855962.03004619949]:eCallDataUpdateEvent,Msk(bf0002) 18:38:29:472 CTIOS1-ctios Trace: <-SND[FO6-144-3686-8188-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855962.42627]:eCallDataUpdateEvent,Msk(3f0001) 18:38:29:472 CTIOS1-ctios Trace: [call.5000.46855962] Found CallConnection(03004619949.1). 18:38:29:472 CTIOS1-ctios Trace: [call.5000.46855962] Found CallConnection(03004619949.1). 18:38:29:472 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855962.42627]:eCallDataUpdateEvent,Msk(3f0001) 18:38:29:472 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855962.03004619949]:eCallEstablishedEvent,Msk(bf01a6) 18:38:29:472 CTIOS1-ctios Trace: <-SND[FO6-144-3686-8188-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855962.42627]:eCallEstablishedEvent,Msk(bf01a6) 18:38:29:472 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855962.42627]:eCallEstablishedEvent,Msk(bf01a6) 18:38:29:510 CTIOS1-ctios Trace: ->RCV[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4) a=36352][call.5000.198845403.21171]:eSetCallDataRequest 18:38:29:510 CTIOS1-ctios Trace: [call.5000.198845403.21171] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:29:511 CTIOS1-ctios Trace: <-SND[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845403.21171]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:29:572 CTIOS1-ctios Trace: >>CG:[call.5000.198845403]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845403 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845403 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0812667019 CallWrpupData:EndDown ,106 NewConnDevID:21171 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845403 ecc:(...)) 18:38:29:572 CTIOS1-ctios Trace: >>CG:[call.5000.198845403.21171]:eSetCallDataConf(UniqObjID:call.5000.198845403.21171 MsgID:eSetCallDataConf TgtCILClntID:Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)) 18:38:29:572 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845403.0812667019]:eCallDataUpdateEvent 18:38:29:572 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845403.21171]:eCallDataUpdateEvent 18:38:29:572 CTIOS1-ctios Trace: <-SND[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845403.21171]:eCallDataUpdateEvent 18:38:29:672 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:38:29:672 CTIOS1-ctios Trace: >>CG:[call.5000.46855965]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855965 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42072 ConnDevID:42072 MsgID:eCallBeginEvent DvrKey:call.5000.46855965 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105109))) 18:38:29:672 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855965 18:38:29:672 CTIOS1-ctios Trace: >>CG:[call.5000.46855965]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855965 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42072 CallngDevID:42072 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855965) 18:38:29:672 CTIOS1-ctios Trace: [call.5000.46855965] CallConnection(42072.0) found DeviceID(42072) AgentID(48155). 18:38:29:672 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:29:672 CTIOS1-ctios Trace: Added CallConnection(42072.0). 18:38:29:672 CTIOS1-ctios Trace: [call.5000.46855965]::CreateCallConnection(): CallConnection(42072.0) created successfully. 18:38:29:672 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:0) 18:38:29:673 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:38:29:673 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:29:673 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:29:673 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:29:673 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:29:673 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:29:673 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:29:673 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:29:673 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855965.42072]:eCallBeginEvent,Msk(bf0002) 18:38:29:673 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855965.42072]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:29:673 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:38:29:673 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:29:674 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:29:674 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:29:674 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:29:674 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:29:674 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:29:674 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:29:687 CTIOS1-ctios Trace: >>CG:[agent.5000.3777]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5980 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42104 AGID:3777 AGInstr:42104 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3777 AGAvailStatus:0) 18:38:29:687 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:29:687 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:29:687 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:29:687 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3777]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:29:688 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3777]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:29:688 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:29:688 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:29:688 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3777]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:29:693 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42060 ANI:0512202164 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207010 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207010 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7990514) 18:38:29:693 CTIOS1-ctios Trace: <-SND[FE8-49-D5A2-4876-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:29:723 CTIOS1-ctios Trace: >>CG:[agent.5000.48627]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10857 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42060 AGID:48627 AGInstr:42060 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48627 AGAvailStatus:0) 18:38:29:723 CTIOS1-ctios Trace: <-SND[FE8-49-D5A2-4876-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48627]:eAgentStateEvent(eReserved),Msk(0) 18:38:29:724 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48627]:eAgentStateEvent(eReserved),Msk(0) 18:38:29:724 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48627]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:29:724 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48627]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:29:724 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48627]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:29:724 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48627]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:29:724 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48627]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:29:724 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48627]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:29:724 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48627]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:29:727 CTIOS1-ctios Trace: [call.5000.154709979] Found CallConnection(21251.0) for device 21251. 18:38:29:728 CTIOS1-ctios Trace: [call.5000.154709979] Found CallConnection(21251.0) for device 21251. 18:38:29:731 CTIOS1-ctios Trace: >>CG:[call.5000.2131420855]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420855 CallTyp:12 ConnDevIDTyp:0 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 ANI:418849433 DNIS:81121 CallrEntrDig:81121 ConnDevID:21251 RCallKeyDay:151314 RCallKeyCID:207128 MsgID:eCallBeginEvent DvrKey:call.5000.2131420855 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105082)) ICMEntUniqID:icm.151314.207128 RCallKeySeq#:3) 18:38:29:731 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420855 18:38:29:731 CTIOS1-ctios Trace: >>CG:[call.5000.154709979]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154709979 NumParties:1 SecDevIDTyp:0 SecCID:2131420855 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:418849433 SecDevID:21251 TfrgDevID:21251 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.154709979ConnectedParty[1]:(ConnPtyCID:154709979 ConnPtyDevIDTyp:1 ConnPtyDevID:418849433)) 18:38:29:731 CTIOS1-ctios Trace: [call.5000.154709979] Found CallConnection(21251.0). 18:38:29:731 CTIOS1-ctios Trace: >>CG:[call.5000.2131420855]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154709979 NumParties:1 SecDevIDTyp:0 SecCID:2131420855 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:418849433 SecDevID:21251 TfrgDevID:21251 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420855ConnectedParty[1]:(ConnPtyCID:154709979 ConnPtyDevIDTyp:1 ConnPtyDevID:418849433)) 18:38:29:731 CTIOS1-ctios Trace: [call.5000.2131420855]::FindTransferCommonDeviceID Calls [call.5000.154709979] and [call.5000.2131420855] do not appear to have a common Device. Tranferring Device [21251] is set as common device 18:38:29:731 CTIOS1-ctios Trace: [call.5000.154709979] Found CallConnection(21251.0). 18:38:29:731 CTIOS1-ctios Trace: [call.5000.154709979] Found CallConnection(21251.0). 18:38:29:731 CTIOS1-ctios Trace: Removed CallConnection(21251.0). 18:38:29:731 CTIOS1-ctios Trace: Added CallConnection(418849433.1). 18:38:29:731 CTIOS1-ctios Trace: [call.5000.2131420855] Moved CallConnection[418849433.1] from [call.5000.154709979] to [call.5000.2131420855]. 18:38:29:732 CTIOS1-ctios Trace: >>CG:[call.5000.2131420855]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420855 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420855 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21251 NewConnDevID:418849433 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420855) 18:38:29:732 CTIOS1-ctios Trace: >>CG:[call.5000.2131420855]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420855 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:418849433 RelDevID:418849433 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420855) 18:38:29:732 CTIOS1-ctios Trace: >>CG:[call.5000.2131420855]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420855 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21251 MsgID:eCallClearedEvent DvrKey:call.5000.2131420855) 18:38:29:732 CTIOS1-ctios Trace: >>CG:[call.5000.2131420855]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420855 ConnDevIDTyp:1 ConnDevID:418849433 MsgID:eCallEndEvent DvrKey:call.5000.2131420855) 18:38:29:732 CTIOS1-ctios Trace: Removed CallConnection(418849433.1). 18:38:29:732 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420855 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:29:732 CTIOS1-ctios Trace: >>CG:[call.5000.154709979]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709979 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:418849433 MsgID:eCallClearedEvent DvrKey:call.5000.154709979) 18:38:29:732 CTIOS1-ctios Trace: >>CG:[agent.5000.9503]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:635 SGID:6079 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:6243 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21251 AGID:9503 AGInstr:21251 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9503 AGAvailStatus:0) 18:38:29:732 CTIOS1-ctios Trace: [agent.5000.9503]: Current Wrapup Mode = 3 18:38:29:732 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709979.21251]:eCallTransferredEvent,Msk(bf01a6) 18:38:29:733 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709979.21251]:eCallTransferredEvent,Msk(bf01a6) 18:38:29:733 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709979.21251]:eCallEndEvent 18:38:29:733 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709979.418849433]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:29:733 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420855.418849433]:eCallTransferredEvent,Msk(bf01a6) 18:38:29:733 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420855.418849433]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:29:733 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420855.418849433]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:29:733 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420855.418849433]:eCallClearedEvent,Msk(3f0000) 18:38:29:733 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420855.418849433]:eCallEndEvent 18:38:29:733 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9503]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:38:29:765 CTIOS1-ctios Trace: ->RCV[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4) a=48400][agent.5000.48400]:eSetAgentStateRequest(eNotReady) 18:38:29:767 CTIOS1-ctios Trace: >>CG:[agent.5000.9503]:eQueryAgentStatisticsConf(IID:32372438 PrphID:5000 AGExt:21251 AGID:9503 AGInstr:21251 UniqObjID:agent.5000.9503 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1304 LogdOnTimeTdy:9502 NotRdyTimeTdy:690 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:61 HdlCallsTlkTimeTdy:6881 HdlCallsTimeTdy:7421 IncCallsHldTdy:3 IncCallsHldTimeTdy:165 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1304 LogdOnTimeSess:9502 NotRdyTimeSess:690 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:61 HdlCallsTlkTimeSess:6881 HdlCallsTimeSess:7421 IncCallsHldSess:3 IncCallsHldTimeSess:165 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:375 HdlCallsAftCallTimeTdy:375 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCal 18:38:29:792 CTIOS1-ctios Trace: >>CG:[call.5000.46855966]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855966 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0512202164 DNIS:42060 Dialed#:45233 ConnDevID:0512202164 RCallKeyDay:151314 RCallKeyCID:207010 MsgID:eCallBeginEvent DvrKey:call.5000.46855966 ecc:(...) ICMEntUniqID:icm.151314.207010 RCallKeySeq#:2) 18:38:29:792 CTIOS1-ctios Trace: >>CG:[call.5000.46855966]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855966 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0512202164 AlrtgDevID:(null) CallngDevID:0512202164 CalldDevID:42060 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855966 Trnk#:0 TrnkGrp#:0) 18:38:29:792 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855966 18:38:29:792 CTIOS1-ctios Trace: [call.5000.46855966]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0512202164. 18:38:29:792 CTIOS1-ctios Trace: CallConnection(0512202164.1) created AgentObject (Device) for DeviceID(0512202164). 18:38:29:792 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:29:792 CTIOS1-ctios Trace: Added CallConnection(0512202164.1). 18:38:29:792 CTIOS1-ctios Trace: [call.5000.46855966]::CreateCallConnection(): CallConnection(0512202164.1) created successfully. 18:38:29:792 CTIOS1-ctios Trace: >>CG:[call.5000.46855966]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855966 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0512202164 AlrtgDevID:42060 CallngDevID:0512202164 CalldDevID:42060 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855966 Trnk#:0 TrnkGrp#:0) 18:38:29:792 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855966.0512202164]:eCallBeginEvent 18:38:29:792 CTIOS1-ctios Trace: [call.5000.46855966] Found CallConnection(0512202164.1) for device 0512202164. 18:38:29:792 CTIOS1-ctios Trace: [call.5000.46855966]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42060. 18:38:29:792 CTIOS1-ctios Trace: [call.5000.46855966] CallConnection(0512202164.1) found DeviceID(42060) AgentID(48627). 18:38:29:792 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:29:792 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855966.0512202164]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:29:792 CTIOS1-ctios Trace: Added CallConnection(0512202164.1). 18:38:29:792 CTIOS1-ctios Trace: [call.5000.46855966]::CreateCallConnection(): CallConnection(0512202164.1) created successfully. 18:38:29:793 CTIOS1-ctios Trace: <-SND[FE8-49-D5A2-4876-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855966.42060]:eCallBeginEvent 18:38:29:793 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855966.42060]:eCallBeginEvent 18:38:29:793 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855966.0512202164]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:29:793 CTIOS1-ctios Trace: <-SND[FE8-49-D5A2-4876-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855966.42060]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:29:793 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855966.42060]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:29:797 CTIOS1-ctios Trace: >>CG:[call.5000.46855965]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855965 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42072 RelDevID:42072 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855965) 18:38:29:797 CTIOS1-ctios Trace: >>CG:[call.5000.46855965]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855965 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42072 MsgID:eCallClearedEvent DvrKey:call.5000.46855965) 18:38:29:797 CTIOS1-ctios Trace: >>CG:[call.5000.46855965]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855965 ConnDevIDTyp:0 ConnDevID:42072 MsgID:eCallEndEvent DvrKey:call.5000.46855965) 18:38:29:797 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:38:29:797 CTIOS1-ctios Trace: Removed CallConnection(42072.0). 18:38:29:797 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855965.42072]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:29:797 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855965 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:29:797 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855965.42072]:eCallClearedEvent,Msk(3f0000) 18:38:29:797 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855965.42072]:eCallEndEvent 18:38:29:797 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:29:797 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:29:798 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:29:798 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:29:798 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:29:798 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:29:798 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:29:798 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:29:828 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eQueryAgentStatisticsConf(IID:32372440 PrphID:5000 AGExt:42072 AGID:48155 AGInstr:42072 UniqObjID:agent.5000.48155 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:7199 LogdOnTimeTdy:20364 NotRdyTimeTdy:3313 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:59 HdlCallsTlkTimeTdy:9412 HdlCallsTimeTdy:9743 IncCallsHldTdy:1 IncCallsHldTimeTdy:53 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:4284 LogdOnTimeSess:9608 NotRdyTimeSess:2038 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:17 HdlCallsTlkTimeSess:3112 HdlCallsTimeSess:3224 IncCallsHldSess:1 IncCallsHldTimeSess:53 IntCallsSess:262 IntCallsTimeSess:85 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:309 IntCallsTimeTdy:121 HdlCallsAftCallTimeSess:59 HdlCallsAftCallTimeTdy:278 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess 18:38:29:868 CTIOS1-ctios Trace: ->RCV[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4) a=42518][agent.5000.42518]:eSetAgentStateRequest(eNotReady) 18:38:29:868 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207455 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207455 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991259) 18:38:29:870 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207456 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207456 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991260) 18:38:29:873 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:420 SGID:8583 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:42672 ANI:(null) UsrToUsrInfo:(null) Dialed#:45362 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207457 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207457 RCallKeySeq#:0 CallTypIDTag:5205 PreCallIIDTag:7991261) 18:38:29:873 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:29:900 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:29:900 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:29:900 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:29:900 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:29:901 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:29:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:29:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:29:902 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:29:904 CTIOS1-ctios Trace: >>CG:[agent.5000.55001]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11178 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42672 AGID:55001 AGInstr:42672 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.55001 AGAvailStatus:0) 18:38:29:904 CTIOS1-ctios Trace: <-SND[37096][agent.5000.55001]:eAgentStateEvent(eReserved),Msk(0) 18:38:29:905 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.55001]:eAgentStateEvent(eReserved),Msk(0) 18:38:29:918 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10418 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42194 AGID:48400 AGInstr:42194 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48400 AGAvailStatus:0) 18:38:29:918 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:29:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:29:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:29:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:29:918 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:29:918 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:29:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:29:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:29:918 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:29:919 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eSetAgentStateConf(UniqObjID:agent.5000.48400 MsgID:eSetAgentStateConf TgtCILClntID:GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)) 18:38:29:919 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eSetAgentStateConf 18:38:29:946 CTIOS1-ctios Trace: >>CG:[call.5000.46855911]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855911 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855911 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0572662771 CallWrpupData:1236_0800_New Joiner-Order Registered , NewConnDevID:42120 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855911 ecc:(...)) 18:38:29:947 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855911.0572662771]:eCallDataUpdateEvent 18:38:29:947 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855911.42120]:eCallDataUpdateEvent 18:38:30:019 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9433 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42242 AGID:42518 AGInstr:42242 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42518 AGAvailStatus:0) 18:38:30:020 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:30:020 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:30:020 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:30:020 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:30:020 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:30:020 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:30:020 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:30:020 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:30:020 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:30:028 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eSetAgentStateConf(UniqObjID:agent.5000.42518 MsgID:eSetAgentStateConf TgtCILClntID:GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)) 18:38:30:028 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eSetAgentStateConf 18:38:30:028 CTIOS1-ctios Trace: >>CG:[call.5000.2131420856]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420856 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41075 ConnDevID:41075 MsgID:eCallBeginEvent DvrKey:call.5000.2131420856) 18:38:30:028 CTIOS1-ctios Trace: >>CG:[call.5000.2131420856]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420856 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41075 CallngDevID:41075 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420856) 18:38:30:028 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420856 18:38:30:028 CTIOS1-ctios Trace: [call.5000.2131420856] CallConnection(41075.0) found DeviceID(41075) AgentID(). 18:38:30:028 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:30:029 CTIOS1-ctios Trace: Added CallConnection(41075.0). 18:38:30:029 CTIOS1-ctios Trace: [call.5000.2131420856]::CreateCallConnection(): CallConnection(41075.0) created successfully. 18:38:30:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420856.41075]:eCallBeginEvent,Msk(bf0002) 18:38:30:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420856.41075]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:30:030 CTIOS1-ctios Trace: >>CG:[call.5000.2131420856]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420856 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420856 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41075 NewConnDevID:41075 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420856) 18:38:30:031 CTIOS1-ctios Trace: >>CG:[call.5000.2131420856]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420856 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41075 CallngDevID:41075 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420856) 18:38:30:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420856.41075]:eCallDataUpdateEvent,Msk(bf0002) 18:38:30:031 CTIOS1-ctios Trace: [call.5000.2131420856] Found CallConnection(41075.0) for device 41075. 18:38:30:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420856.41075]:eCallOriginatedEvent,Msk(bf0002) 18:38:30:031 CTIOS1-ctios Trace: >>CG:[call.5000.2131420856]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420856 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420856 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41075 NewConnDevID:41075 RCallKeyDay:151314 RCallKeyCID:207455 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420856 ICMEntUniqID:icm.151314.207455 RCallKeySeq#:1) 18:38:30:031 CTIOS1-ctios Trace: >>CG:[call.5000.2131420856]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420856 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41075 AlrtgDevID: CallngDevID:41075 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420856 Trnk#:0 TrnkGrp#:0) 18:38:30:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420856.41075]:eCallDataUpdateEvent,Msk(bf0002) 18:38:30:031 CTIOS1-ctios Trace: [call.5000.2131420856] Found CallConnection(41075.0) for device 41075. 18:38:30:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420856.41075]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:30:032 CTIOS1-ctios Trace: >>CG:[call.5000.2131420856]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420856 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41075 AlrtgDevID:51044 CallngDevID:41075 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420856 Trnk#:0 TrnkGrp#:0) 18:38:30:032 CTIOS1-ctios Trace: [call.5000.2131420856] Found CallConnection(41075.0) for device 41075. 18:38:30:032 CTIOS1-ctios Trace: [call.5000.2131420856]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:30:032 CTIOS1-ctios Trace: >>CG:[call.5000.2131420856]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420856 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420856 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41075 NewConnDevID:41075 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420856 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105109))) 18:38:30:033 CTIOS1-ctios Trace: [call.5000.2131420856] CallConnection(41075.0) found DeviceID(51044) AgentID(05230). 18:38:30:033 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:30:033 CTIOS1-ctios Trace: Added CallConnection(41075.0). 18:38:30:033 CTIOS1-ctios Trace: [call.5000.2131420856]::CreateCallConnection(): CallConnection(41075.0) created successfully. 18:38:30:033 CTIOS1-ctios Trace: >>CG:[call.5000.2131420856]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420856 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41075 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420856 Trnk#:0 TrnkGrp#:0) 18:38:30:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420856.51044]:eCallBeginEvent 18:38:30:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420856.41075]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:30:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420856.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:30:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420856.41075]:eCallDataUpdateEvent,Msk(bf0002) 18:38:30:033 CTIOS1-ctios Trace: [call.5000.2131420856] Found CallConnection(41075.0). 18:38:30:033 CTIOS1-ctios Trace: [call.5000.2131420856] Found CallConnection(41075.0). 18:38:30:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420856.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:30:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420856.41075]:eCallEstablishedEvent,Msk(bf01a6) 18:38:30:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420856.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:30:039 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:30:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420856]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420856 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420856) 18:38:30:039 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:30:039 CTIOS1-ctios Trace: [call.5000.2131420856] Found CallConnection(51044.0). 18:38:30:039 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:039 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420856.41075]: eCallHeldEvent,Msk(bf0126) 18:38:30:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420856.51044]: eCallHeldEvent,Msk(bf000a) 18:38:30:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420857]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420857 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41077 ConnDevID:41077 MsgID:eCallBeginEvent DvrKey:call.5000.2131420857) 18:38:30:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420857]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420857 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41077 CallngDevID:41077 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420857) 18:38:30:040 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420857 18:38:30:040 CTIOS1-ctios Trace: [call.5000.2131420857] CallConnection(41077.0) found DeviceID(41077) AgentID(). 18:38:30:040 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:30:040 CTIOS1-ctios Trace: Added CallConnection(41077.0). 18:38:30:040 CTIOS1-ctios Trace: [call.5000.2131420857]::CreateCallConnection(): CallConnection(41077.0) created successfully. 18:38:30:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420857.41077]:eCallBeginEvent,Msk(bf0002) 18:38:30:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420857.41077]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:30:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420857]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420857 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420857 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41077 NewConnDevID:41077 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420857) 18:38:30:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420857]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420857 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41077 CallngDevID:41077 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420857) 18:38:30:049 CTIOS1-ctios Trace: [call.5000.2131420857] Found CallConnection(41077.0) for device 41077. 18:38:30:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420857.41077]:eCallDataUpdateEvent,Msk(bf0002) 18:38:30:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420857.41077]:eCallOriginatedEvent,Msk(bf0002) 18:38:30:053 CTIOS1-ctios Trace: >>CG:[call.5000.2131420857]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420857 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420857 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41077 NewConnDevID:41077 RCallKeyDay:151314 RCallKeyCID:207456 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420857 ICMEntUniqID:icm.151314.207456 RCallKeySeq#:1) 18:38:30:054 CTIOS1-ctios Trace: >>CG:[call.5000.2131420857]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420857 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41077 AlrtgDevID: CallngDevID:41077 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420857 Trnk#:0 TrnkGrp#:0) 18:38:30:054 CTIOS1-ctios Trace: >>CG:[call.5000.2131420857]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420857 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41077 AlrtgDevID:51023 CallngDevID:41077 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420857 Trnk#:0 TrnkGrp#:0) 18:38:30:054 CTIOS1-ctios Trace: [call.5000.2131420857] Found CallConnection(41077.0) for device 41077. 18:38:30:054 CTIOS1-ctios Trace: >>CG:[call.5000.2131420857]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420857 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420857 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41077 NewConnDevID:41077 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420857 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105109))) 18:38:30:054 CTIOS1-ctios Trace: [call.5000.2131420857] Found CallConnection(41077.0) for device 41077. 18:38:30:054 CTIOS1-ctios Trace: [call.5000.2131420857]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:30:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420857.41077]:eCallDataUpdateEvent,Msk(bf0002) 18:38:30:054 CTIOS1-ctios Trace: [call.5000.2131420857] CallConnection(41077.0) found DeviceID(51023) AgentID(33632). 18:38:30:054 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:30:054 CTIOS1-ctios Trace: Added CallConnection(41077.0). 18:38:30:054 CTIOS1-ctios Trace: [call.5000.2131420857]::CreateCallConnection(): CallConnection(41077.0) created successfully. 18:38:30:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420857.41077]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:30:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420857.51023]:eCallBeginEvent 18:38:30:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420857.41077]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:30:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420857.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:30:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420857.41077]:eCallDataUpdateEvent,Msk(bf0002) 18:38:30:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420857.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:30:054 CTIOS1-ctios Trace: >>CG:[call.5000.2131420857]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420857 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41077 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420857 Trnk#:0 TrnkGrp#:0) 18:38:30:055 CTIOS1-ctios Trace: [call.5000.2131420857] Found CallConnection(41077.0). 18:38:30:055 CTIOS1-ctios Trace: [call.5000.2131420857] Found CallConnection(41077.0). 18:38:30:055 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420857.41077]:eCallEstablishedEvent,Msk(bf01a6) 18:38:30:055 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420857.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:30:058 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:30:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420857]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420857 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420857) 18:38:30:058 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:30:058 CTIOS1-ctios Trace: [call.5000.2131420857] Found CallConnection(51023.0). 18:38:30:058 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:058 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420857.41077]: eCallHeldEvent,Msk(bf0126) 18:38:30:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420857.51023]: eCallHeldEvent,Msk(bf000a) 18:38:30:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420858]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420858 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41079 ConnDevID:41079 MsgID:eCallBeginEvent DvrKey:call.5000.2131420858) 18:38:30:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420858]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420858 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41079 CallngDevID:41079 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420858) 18:38:30:060 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420858 18:38:30:060 CTIOS1-ctios Trace: [call.5000.2131420858] CallConnection(41079.0) found DeviceID(41079) AgentID(). 18:38:30:060 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:30:060 CTIOS1-ctios Trace: Added CallConnection(41079.0). 18:38:30:060 CTIOS1-ctios Trace: [call.5000.2131420858]::CreateCallConnection(): CallConnection(41079.0) created successfully. 18:38:30:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420858.41079]:eCallBeginEvent,Msk(bf0002) 18:38:30:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420858.41079]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:30:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420858]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420858 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420858 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:42672 ConnDevID:41079 NewConnDevID:41079 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420858) 18:38:30:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420858]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420858 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41079 CallngDevID:41079 CalldDevID:42672 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420858) 18:38:30:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420858]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420858 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420858 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:42672 Dialed#:45362 ConnDevID:41079 NewConnDevID:41079 RCallKeyDay:151314 RCallKeyCID:207457 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420858 ICMEntUniqID:icm.151314.207457 RCallKeySeq#:1) 18:38:30:067 CTIOS1-ctios Trace: [call.5000.2131420858] Found CallConnection(41079.0) for device 41079. 18:38:30:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420858]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420858 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41079 AlrtgDevID: CallngDevID:41079 CalldDevID:42672 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420858 Trnk#:0 TrnkGrp#:0) 18:38:30:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420858]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420858 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:420 SGID:8583 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41079 AlrtgDevID:42672 CallngDevID:41079 CalldDevID:42672 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420858 Trnk#:0 TrnkGrp#:0) 18:38:30:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420858.41079]:eCallDataUpdateEvent,Msk(bf0002) 18:38:30:067 CTIOS1-ctios Trace: [call.5000.2131420858] Found CallConnection(41079.0) for device 41079. 18:38:30:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420858.41079]:eCallOriginatedEvent,Msk(bf0002) 18:38:30:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420858.41079]:eCallDataUpdateEvent,Msk(bf0002) 18:38:30:067 CTIOS1-ctios Trace: [call.5000.2131420858] Found CallConnection(41079.0) for device 41079. 18:38:30:067 CTIOS1-ctios Trace: [call.5000.2131420858]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42672. 18:38:30:067 CTIOS1-ctios Trace: [call.5000.2131420858] CallConnection(41079.0) found DeviceID(42672) AgentID(55001). 18:38:30:067 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:30:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420858.41079]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:30:067 CTIOS1-ctios Trace: Added CallConnection(41079.0). 18:38:30:067 CTIOS1-ctios Trace: [call.5000.2131420858]::CreateCallConnection(): CallConnection(41079.0) created successfully. 18:38:30:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420858.42672]:eCallBeginEvent 18:38:30:067 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420858.42672]:eCallBeginEvent 18:38:30:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420858.41079]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:30:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420858.42672]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:30:068 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420858.42672]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:30:070 CTIOS1-ctios Trace: >>CG:[call.5000.2131420858]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420858 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420858 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41079 NewConnDevID:41079 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420858 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105109))) 18:38:30:070 CTIOS1-ctios Trace: >>CG:[call.5000.2131420858]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420858 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:420 SGID:8583 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42672 CallngDevID:41079 CalldDevID:42672 LstRedirDevID:(null) AnsDevID:42672 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420858 Trnk#:0 TrnkGrp#:0) 18:38:30:070 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420858.41079]:eCallDataUpdateEvent,Msk(bf0002) 18:38:30:070 CTIOS1-ctios Trace: [call.5000.2131420858] Found CallConnection(41079.0). 18:38:30:070 CTIOS1-ctios Trace: [call.5000.2131420858] Found CallConnection(41079.0). 18:38:30:070 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420858.42672]:eCallDataUpdateEvent,Msk(3f0001) 18:38:30:070 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420858.42672]:eCallDataUpdateEvent,Msk(3f0001) 18:38:30:070 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420858.41079]:eCallEstablishedEvent,Msk(bf01a6) 18:38:30:070 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420858.42672]:eCallEstablishedEvent,Msk(bf01a6) 18:38:30:070 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420858.42672]:eCallEstablishedEvent,Msk(bf01a6) 18:38:30:073 CTIOS1-ctios Trace: >>CG:[agent.5000.55001]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:420 SGID:8583 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11178 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42672 AGID:55001 AGInstr:42672 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.55001 AGAvailStatus:0) 18:38:30:073 CTIOS1-ctios Trace: >>CG:[call.5000.2131420858]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420858 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:42672 HldgDevID:42672 MsgID:eCallHeldEvent DvrKey:call.5000.2131420858) 18:38:30:073 CTIOS1-ctios Trace: >>CG:[agent.5000.3777]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5980 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42104 AGID:3777 AGInstr:42104 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3777 AGAvailStatus:1) 18:38:30:073 CTIOS1-ctios Trace: [call.5000.2131420858] Found CallConnection(42672.0). 18:38:30:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.55001]:eAgentStateEvent(eTalking),Msk(0) 18:38:30:073 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.55001]:eAgentStateEvent(eTalking),Msk(0) 18:38:30:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420858.41079]: eCallHeldEvent,Msk(bf0126) 18:38:30:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420858.42672]: eCallHeldEvent,Msk(bf000a) 18:38:30:073 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420858.42672]: eCallHeldEvent,Msk(bf000a) 18:38:30:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:30:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:074 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3777]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:074 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3777]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:074 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:074 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:074 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3777]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:082 CTIOS1-ctios Trace: [call.5000.46855962] Found CallConnection(42627.0) for device 42627. 18:38:30:084 CTIOS1-ctios Trace: >>CG:[agent.5000.48522]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:608 SGID:6056 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10693 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42513 AGID:48522 AGInstr:42513 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48522 AGAvailStatus:0) 18:38:30:084 CTIOS1-ctios Trace: >>CG:[call.5000.46855268]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855268 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:42513 RetrvDevID:42513 MsgID:eCallRetrievedEvent DvrKey:call.5000.46855268) 18:38:30:084 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:eAgentStateEvent(eTalking),Msk(0) 18:38:30:084 CTIOS1-ctios Trace: <-SND[FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48522]:eAgentStateEvent(eTalking),Msk(0) 18:38:30:084 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:085 CTIOS1-ctios Trace: [call.5000.46855268] Found CallConnection(42513.0). 18:38:30:085 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:085 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:085 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:085 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:085 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:085 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:085 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48522]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:085 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855268.4237498396]:eCallRetrievedEvent,Msk(bf01a6) 18:38:30:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855268.42513]:eCallRetrievedEvent,Msk(bf01a6) 18:38:30:085 CTIOS1-ctios Trace: <-SND[FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855268.42513]:eCallRetrievedEvent,Msk(bf01a6) 18:38:30:097 CTIOS1-ctios Trace: [call.5000.46855962] Found CallConnection(42627.0) for device 42627. 18:38:30:120 CTIOS1-ctios Trace: >>CG:[call.5000.2131420856]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420856 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420856 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41075 NewConnDevID:41075 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420856 ecc:(...)) 18:38:30:120 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420856.41075]:eCallDataUpdateEvent,Msk(bf0126) 18:38:30:120 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420856.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:30:127 CTIOS1-ctios Trace: >>CG:[call.5000.2131420857]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420857 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420857 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41077 NewConnDevID:41077 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420857 ecc:(...)) 18:38:30:127 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420857.41077]:eCallDataUpdateEvent,Msk(bf0126) 18:38:30:127 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420857.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:30:129 CTIOS1-ctios Trace: >>CG:[call.5000.2131420858]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420858 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420858 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41079 NewConnDevID:41079 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420858 ecc:(...)) 18:38:30:130 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420858.41079]:eCallDataUpdateEvent,Msk(bf0126) 18:38:30:130 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420858.42672]:eCallDataUpdateEvent,Msk(bf000a) 18:38:30:130 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420858.42672]:eCallDataUpdateEvent,Msk(bf000a) 18:38:30:131 CTIOS1-ctios Trace: ->RCV[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4) a=48400][agent.5000.48400]:eSetAgentStateRequest(eAvailable) 18:38:30:132 CTIOS1-ctios Trace: ->RCV[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4) a=42518][agent.5000.42518]:eSetAgentStateRequest(eAvailable) 18:38:30:163 CTIOS1-ctios Trace: >>CG:[agent.5000.48594]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10794 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42225 AGID:48594 AGInstr:42225 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48594 AGAvailStatus:0) 18:38:30:164 CTIOS1-ctios Trace: >>CG:[call.5000.46855964]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855964 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855964 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0457310075 NewConnDevID:0457310075 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855964 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105109))) 18:38:30:164 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:eAgentStateEvent(eTalking),Msk(0) 18:38:30:164 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:164 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:164 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:164 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:164 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:164 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:164 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:164 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855964.0457310075]:eCallDataUpdateEvent,Msk(bf0002) 18:38:30:164 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855964.42225]:eCallDataUpdateEvent,Msk(3f0001) 18:38:30:164 CTIOS1-ctios Trace: >>CG:[call.5000.46855964]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855964 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42225 CallngDevID:0457310075 CalldDevID:42225 LstRedirDevID:(null) AnsDevID:42225 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855964 Trnk#:0 TrnkGrp#:0) 18:38:30:165 CTIOS1-ctios Trace: [call.5000.46855964] Found CallConnection(0457310075.1). 18:38:30:165 CTIOS1-ctios Trace: [call.5000.46855964] Found CallConnection(0457310075.1). 18:38:30:165 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855964.0457310075]:eCallEstablishedEvent,Msk(bf01a6) 18:38:30:165 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855964.42225]:eCallEstablishedEvent,Msk(bf01a6) 18:38:30:192 CTIOS1-ctios Trace: ->RCV[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4) a=48720][agent.5000.48720]:eSetAgentStateRequest(eNotReady) 18:38:30:192 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10418 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42194 AGID:48400 AGInstr:42194 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48400 AGAvailStatus:1) 18:38:30:193 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:30:193 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:30:193 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:193 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:193 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:193 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:193 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:193 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:193 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:194 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eSetAgentStateConf(UniqObjID:agent.5000.48400 MsgID:eSetAgentStateConf TgtCILClntID:GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)) 18:38:30:194 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eSetAgentStateConf 18:38:30:195 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9433 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42242 AGID:42518 AGInstr:42242 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42518 AGAvailStatus:1) 18:38:30:195 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:30:195 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:30:195 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:195 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:195 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:195 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:195 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:195 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:196 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:197 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eSetAgentStateConf(UniqObjID:agent.5000.42518 MsgID:eSetAgentStateConf TgtCILClntID:GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)) 18:38:30:197 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eSetAgentStateConf 18:38:30:203 CTIOS1-ctios Trace: [call.5000.46855268] Found CallConnection(42513.0) for device 42513. 18:38:30:212 CTIOS1-ctios Trace: [call.5000.46855268] Found CallConnection(42513.0) for device 42513. 18:38:30:252 CTIOS1-ctios Trace: >>CG:[call.5000.46855570]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855570 ConnDevIDTyp:0 ConnDevID:42222 MsgID:eCallEndEvent DvrKey:call.5000.46855570) 18:38:30:252 CTIOS1-ctios Trace: Removed CallConnection(03435762213.1). 18:38:30:252 CTIOS1-ctios Trace: Removed CallConnection(42222.0). 18:38:30:252 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855570 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:30:252 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855570.03435762213]:eCallEndEvent 18:38:30:252 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855570.42222]:eCallEndEvent 18:38:30:252 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855570.42222]:eCallEndEvent 18:38:30:252 CTIOS1-ctios Trace: >>CG:[agent.5000.48720]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:11029 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42222 AGID:48720 AGInstr:42222 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48720 AGAvailStatus:0) 18:38:30:252 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:30:253 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:30:253 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:30:253 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:30:253 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:30:253 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:30:253 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:30:253 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:30:253 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:30:255 CTIOS1-ctios Trace: >>CG:[agent.5000.48720]:eSetAgentStateConf(UniqObjID:agent.5000.48720 MsgID:eSetAgentStateConf TgtCILClntID:GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)) 18:38:30:256 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:eSetAgentStateConf 18:38:30:274 CTIOS1-ctios Trace: [call.5000.46855851] Found CallConnection(42523.0) for device 42523. 18:38:30:277 CTIOS1-ctios Trace: [call.5000.46855851] Found CallConnection(42523.0) for device 42523. 18:38:30:284 CTIOS1-ctios Trace: >>CG:[agent.5000.48720]:eQueryAgentStatisticsConf(IID:32372445 PrphID:5000 AGExt:42222 AGID:48720 AGInstr:42222 UniqObjID:agent.5000.48720 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:266 LogdOnTimeTdy:2337 NotRdyTimeTdy:201 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:9 HdlCallsTlkTimeTdy:1795 HdlCallsTimeTdy:1860 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:266 LogdOnTimeSess:2337 NotRdyTimeSess:201 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:9 HdlCallsTlkTimeSess:1795 HdlCallsTimeSess:1860 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:65 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeS 18:38:30:284 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:eOnNewAgentStatisticsEvent 18:38:30:300 CTIOS1-ctios Trace: >>CG:[agent.5000.48817]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:618 SGID:6061 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:11142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42523 AGID:48817 AGInstr:42523 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48817 AGAvailStatus:0) 18:38:30:300 CTIOS1-ctios Trace: >>CG:[call.5000.46855851]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:46855851 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:42523 HldgDevID:42523 MsgID:eCallHeldEvent DvrKey:call.5000.46855851) 18:38:30:300 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:eAgentStateEvent(eHold),Msk(0) 18:38:30:300 CTIOS1-ctios Trace: [call.5000.46855851] Found CallConnection(42523.0). 18:38:30:300 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:Monitored eAgentStateEvent(eHold),Msk(0) 18:38:30:300 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48817]:Monitored eAgentStateEvent(eHold),Msk(0) 18:38:30:300 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855851.0514340655]: eCallHeldEvent,Msk(bf0126) 18:38:30:301 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855851.42523]: eCallHeldEvent,Msk(bf000a) 18:38:30:312 CTIOS1-ctios Trace: >>CG:[call.5000.46855962]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855962 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855962 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03004619949 NewConnDevID:03004619949 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855962 ecc:(...)) 18:38:30:312 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855962.03004619949]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:30:312 CTIOS1-ctios Trace: <-SND[FO6-144-3686-8188-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855962.42627]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:30:312 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855962.42627]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:30:334 CTIOS1-ctios Trace: [call.5000.154709911] Found CallConnection(21166.0) for device 21166. 18:38:30:335 CTIOS1-ctios Trace: [call.5000.154709911] Found CallConnection(21166.0) for device 21166. 18:38:30:338 CTIOS1-ctios Trace: >>CG:[call.5000.2131420856]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420856 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420856) 18:38:30:338 CTIOS1-ctios Trace: >>CG:[call.5000.2131420856]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420856 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41075 RelDevID:41075 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420856) 18:38:30:338 CTIOS1-ctios Trace: >>CG:[call.5000.2131420856]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420856 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41075 MsgID:eCallClearedEvent DvrKey:call.5000.2131420856) 18:38:30:338 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420856.41075]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:30:338 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420856.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:30:338 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420856.41075]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:30:338 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420856.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:30:338 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420856.41075]:eCallClearedEvent,Msk(3f0000) 18:38:30:338 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420856.51044]:eCallClearedEvent,Msk(3f0000) 18:38:30:342 CTIOS1-ctios Trace: >>CG:[call.5000.2131420856]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420856 ConnDevIDTyp:0 ConnDevID:41075 MsgID:eCallEndEvent DvrKey:call.5000.2131420856) 18:38:30:342 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:30:342 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420856.41075]:eCallEndEvent 18:38:30:342 CTIOS1-ctios Trace: Removed CallConnection(41075.0). 18:38:30:342 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:30:342 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420856 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:30:342 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420856.51044]:eCallEndEvent 18:38:30:342 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:30:343 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:343 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:373 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32372446 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5121 LogdOnTimeTdy:9443 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:297 LogdOnTimeSess:698 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:30:402 CTIOS1-ctios Trace: >>CG:[agent.5000.36180]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:501 SGID:5044 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:10316 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21166 AGID:36180 AGInstr:21166 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36180 AGAvailStatus:0) 18:38:30:402 CTIOS1-ctios Trace: >>CG:[call.5000.154709911]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:154709911 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:21166 HldgDevID:21166 MsgID:eCallHeldEvent DvrKey:call.5000.154709911) 18:38:30:402 CTIOS1-ctios Trace: [call.5000.154709911] Found CallConnection(21166.0). 18:38:30:402 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36180]:eAgentStateEvent(eHold),Msk(0) 18:38:30:402 CTIOS1-ctios Trace: <-SND[Admin-PC-3336-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36180]:eAgentStateEvent(eHold),Msk(0) 18:38:30:402 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36180]:Monitored eAgentStateEvent(eHold),Msk(0) 18:38:30:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709911.3006670851]: eCallHeldEvent,Msk(bf0126) 18:38:30:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709911.21166]: eCallHeldEvent,Msk(bf000a) 18:38:30:403 CTIOS1-ctios Trace: <-SND[Admin-PC-3336-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709911.21166]: eCallHeldEvent,Msk(bf000a) 18:38:30:485 CTIOS1-ctios Trace: >>CG:[call.5000.2131420857]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420857 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420857) 18:38:30:485 CTIOS1-ctios Trace: >>CG:[call.5000.2131420857]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420857 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41077 RelDevID:41077 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420857) 18:38:30:485 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420857.41077]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:30:485 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420857.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:30:485 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420857.41077]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:30:485 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420857.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:30:486 CTIOS1-ctios Trace: >>CG:[call.5000.2131420857]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420857 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41077 MsgID:eCallClearedEvent DvrKey:call.5000.2131420857) 18:38:30:486 CTIOS1-ctios Trace: >>CG:[call.5000.2131420857]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420857 ConnDevIDTyp:0 ConnDevID:41077 MsgID:eCallEndEvent DvrKey:call.5000.2131420857) 18:38:30:486 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:30:486 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420857.41077]:eCallClearedEvent,Msk(3f0000) 18:38:30:486 CTIOS1-ctios Trace: Removed CallConnection(41077.0). 18:38:30:486 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:30:486 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420857.51023]:eCallClearedEvent,Msk(3f0000) 18:38:30:486 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420857 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:30:486 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420857.41077]:eCallEndEvent 18:38:30:486 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420857.51023]:eCallEndEvent 18:38:30:486 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:30:486 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:486 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:518 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32372447 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5954 LogdOnTimeTdy:9349 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5954 LogdOnTimeSess:9349 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:30:573 CTIOS1-ctios Trace: >>CG:[call.5000.154709979]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709979 ConnDevIDTyp:1 ConnDevID:418849433 MsgID:eCallEndEvent DvrKey:call.5000.154709979) 18:38:30:573 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709979 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:30:573 CTIOS1-ctios Trace: >>CG:[agent.5000.9503]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6243 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21251 AGID:9503 AGInstr:21251 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9503 AGAvailStatus:1) 18:38:30:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9503]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:30:611 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:30:611 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:30:611 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:30:703 CTIOS1-ctios Trace: ->RCV[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4) a=48720][agent.5000.48720]:eSetAgentStateRequest(eAvailable) 18:38:30:718 CTIOS1-ctios Trace: [call.5000.46855358] Found CallConnection(42074.0) for device 42074. 18:38:30:718 CTIOS1-ctios Trace: [call.5000.46855358] Found CallConnection(42074.0) for device 42074. 18:38:30:721 CTIOS1-ctios Trace: >>CG:[call.5000.46855358]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855358 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42074 RelDevID:42074 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855358) 18:38:30:721 CTIOS1-ctios Trace: >>CG:[call.5000.46855358]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855358 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0944890401 RelDevID:0944890401 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855358) 18:38:30:721 CTIOS1-ctios Trace: >>CG:[call.5000.46855358]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855358 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0944890401 MsgID:eCallClearedEvent DvrKey:call.5000.46855358) 18:38:30:722 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:0) 18:38:30:722 CTIOS1-ctios Trace: [agent.5000.46083]: Current Wrapup Mode = 3 18:38:30:722 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855358.0944890401]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:30:722 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855358.42074]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:30:722 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855358.0944890401]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:30:722 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855358.42074]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:30:722 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855358.0944890401]:eCallClearedEvent,Msk(3f0000) 18:38:30:722 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855358.42074]:eCallClearedEvent,Msk(3f0000) 18:38:30:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:30:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:30:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:30:722 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:30:722 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:30:723 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:30:723 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:30:723 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:30:723 CTIOS1-ctios Trace: [call.5000.46855964] Found CallConnection(42225.0) for device 42225. 18:38:30:764 CTIOS1-ctios Trace: [call.5000.46855964] Found CallConnection(42225.0) for device 42225. 18:38:30:764 CTIOS1-ctios Trace: >>CG:[agent.5000.48720]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11029 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42222 AGID:48720 AGInstr:42222 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48720 AGAvailStatus:1) 18:38:30:765 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:30:765 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:30:765 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:765 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:765 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:765 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:765 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:765 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:765 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:766 CTIOS1-ctios Trace: >>CG:[agent.5000.48720]:eSetAgentStateConf(UniqObjID:agent.5000.48720 MsgID:eSetAgentStateConf TgtCILClntID:GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)) 18:38:30:766 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:eSetAgentStateConf 18:38:30:788 CTIOS1-ctios Trace: >>CG:[agent.5000.48627]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10857 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42060 AGID:48627 AGInstr:42060 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48627 AGAvailStatus:0) 18:38:30:789 CTIOS1-ctios Trace: >>CG:[call.5000.46855966]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855966 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855966 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0512202164 NewConnDevID:0512202164 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855966 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105110))) 18:38:30:789 CTIOS1-ctios Trace: >>CG:[call.5000.46855966]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855966 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42060 CallngDevID:0512202164 CalldDevID:42060 LstRedirDevID:(null) AnsDevID:42060 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855966 Trnk#:0 TrnkGrp#:0) 18:38:30:789 CTIOS1-ctios Trace: [call.5000.46855966] Found CallConnection(0512202164.1). 18:38:30:789 CTIOS1-ctios Trace: [call.5000.46855966] Found CallConnection(0512202164.1). 18:38:30:789 CTIOS1-ctios Trace: <-SND[FE8-49-D5A2-4876-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48627]:eAgentStateEvent(eTalking),Msk(0) 18:38:30:789 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48627]:eAgentStateEvent(eTalking),Msk(0) 18:38:30:789 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48627]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:789 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48627]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:789 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48627]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:790 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48627]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:790 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48627]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:790 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48627]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:790 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48627]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:790 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855966.0512202164]:eCallDataUpdateEvent,Msk(bf0002) 18:38:30:790 CTIOS1-ctios Trace: <-SND[FE8-49-D5A2-4876-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855966.42060]:eCallDataUpdateEvent,Msk(3f0001) 18:38:30:790 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855966.42060]:eCallDataUpdateEvent,Msk(3f0001) 18:38:30:790 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855966.0512202164]:eCallEstablishedEvent,Msk(bf01a6) 18:38:30:790 CTIOS1-ctios Trace: <-SND[FE8-49-D5A2-4876-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855966.42060]:eCallEstablishedEvent,Msk(bf01a6) 18:38:30:790 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855966.42060]:eCallEstablishedEvent,Msk(bf01a6) 18:38:30:855 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:30:856 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:30:856 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:30:861 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:38:30:861 CTIOS1-ctios Trace: >>CG:[call.5000.46855973]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855973 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46855973 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105110))) 18:38:30:861 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:38:30:861 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855973 18:38:30:861 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:861 CTIOS1-ctios Trace: >>CG:[call.5000.46855973]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855973 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855973) 18:38:30:862 CTIOS1-ctios Trace: [call.5000.46855973] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:38:30:862 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:30:862 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:862 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:38:30:862 CTIOS1-ctios Trace: [call.5000.46855973]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:38:30:862 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:862 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:862 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:862 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:862 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:862 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855973.42062]:eCallBeginEvent,Msk(bf0002) 18:38:30:862 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855973.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:30:862 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:38:30:862 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:38:30:862 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:863 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:863 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:863 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:863 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:863 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:863 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:996 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:38:30:996 CTIOS1-ctios Trace: >>CG:[call.5000.46855974]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855974 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42130 ConnDevID:42130 MsgID:eCallBeginEvent DvrKey:call.5000.46855974 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105110))) 18:38:30:996 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855974 18:38:30:996 CTIOS1-ctios Trace: >>CG:[call.5000.46855974]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855974 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42130 CallngDevID:42130 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855974) 18:38:30:996 CTIOS1-ctios Trace: [call.5000.46855974] CallConnection(42130.0) found DeviceID(42130) AgentID(2018). 18:38:30:996 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:30:996 CTIOS1-ctios Trace: Added CallConnection(42130.0). 18:38:30:996 CTIOS1-ctios Trace: [call.5000.46855974]::CreateCallConnection(): CallConnection(42130.0) created successfully. 18:38:30:997 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:0) 18:38:30:997 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:38:30:997 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:997 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:997 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:997 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:997 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:997 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:997 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:997 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855974.42130]:eCallBeginEvent,Msk(bf0002) 18:38:30:998 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855974.42130]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:30:998 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:38:30:998 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:998 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:998 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:998 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:998 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:998 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:998 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:30:998 CTIOS1-ctios Trace: ->RCV[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4) a=48400][agent.5000.48400]:eSetAgentStateRequest(eNotReady) 18:38:31:006 CTIOS1-ctios Trace: >>CG:[call.5000.46855973]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855973 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855973) 18:38:31:006 CTIOS1-ctios Trace: >>CG:[call.5000.46855973]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855973 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46855973) 18:38:31:006 CTIOS1-ctios Trace: >>CG:[call.5000.46855973]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855973 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46855973) 18:38:31:006 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:38:31:006 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855973 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:31:006 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:38:31:007 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855973.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:31:007 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855973.42062]:eCallClearedEvent,Msk(3f0000) 18:38:31:007 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855973.42062]:eCallEndEvent 18:38:31:007 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:31:007 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:007 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:007 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:007 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:007 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:007 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:007 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:022 CTIOS1-ctios Trace: >>CG:[agent.5000.46064]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42198 AGID:46064 AGInstr:42198 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46064 AGAvailStatus:0) 18:38:31:022 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:31:022 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:022 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:022 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:022 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:023 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:023 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:023 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:033 CTIOS1-ctios Trace: [call.5000.46855831] Found CallConnection(42529.0) for device 42529. 18:38:31:033 CTIOS1-ctios Trace: [call.5000.46855831] Found CallConnection(42529.0) for device 42529. 18:38:31:034 CTIOS1-ctios Trace: >>CG:[call.5000.46855831]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855831 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42529 RelDevID:42529 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855831) 18:38:31:034 CTIOS1-ctios Trace: >>CG:[call.5000.46855831]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855831 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03337003212 RelDevID:03337003212 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855831) 18:38:31:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855831.03337003212]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:31:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855831.42529]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:31:034 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855831.42529]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:31:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855831.03337003212]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:31:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855831.42529]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:31:034 CTIOS1-ctios Trace: >>CG:[call.5000.46855831]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855831 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03337003212 MsgID:eCallClearedEvent DvrKey:call.5000.46855831) 18:38:31:034 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855831.42529]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:31:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855831.03337003212]:eCallClearedEvent,Msk(3f0000) 18:38:31:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855831.42529]:eCallClearedEvent,Msk(3f0000) 18:38:31:034 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855831.42529]:eCallClearedEvent,Msk(3f0000) 18:38:31:037 CTIOS1-ctios Trace: >>CG:[agent.5000.48653]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10873 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42529 AGID:48653 AGInstr:42529 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48653 AGAvailStatus:0) 18:38:31:037 CTIOS1-ctios Trace: [agent.5000.48653]: Current Wrapup Mode = 3 18:38:31:037 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:31:037 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48653]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:31:037 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:31:037 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:31:037 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:31:037 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:31:037 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:31:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:31:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:31:038 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48653]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:31:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:31:053 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32372450 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4323 LogdOnTimeTdy:16827 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2788 LogdOnTimeSess:4695 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:321 IntCallsTimeSess:111 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:331 IntCallsTimeTdy:113 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:38:31:148 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10418 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42194 AGID:48400 AGInstr:42194 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48400 AGAvailStatus:0) 18:38:31:148 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:31:148 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:31:148 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:148 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:149 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:149 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:149 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:149 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:149 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:149 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eSetAgentStateConf(UniqObjID:agent.5000.48400 MsgID:eSetAgentStateConf TgtCILClntID:GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)) 18:38:31:149 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eSetAgentStateConf 18:38:31:203 CTIOS1-ctios Trace: >>CG:[call.5000.46855974]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855974 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42130 RelDevID:42130 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855974) 18:38:31:203 CTIOS1-ctios Trace: >>CG:[call.5000.46855974]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855974 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42130 MsgID:eCallClearedEvent DvrKey:call.5000.46855974) 18:38:31:203 CTIOS1-ctios Trace: >>CG:[call.5000.46855974]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855974 ConnDevIDTyp:0 ConnDevID:42130 MsgID:eCallEndEvent DvrKey:call.5000.46855974) 18:38:31:203 CTIOS1-ctios Trace: Removed CallConnection(42130.0). 18:38:31:203 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855974 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:31:203 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:38:31:203 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855974.42130]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:31:203 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855974.42130]:eCallClearedEvent,Msk(3f0000) 18:38:31:203 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855974.42130]:eCallEndEvent 18:38:31:203 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:31:203 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:204 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:204 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:204 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:204 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:204 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:204 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:221 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:201 SVCID:5006 SG#:301 SGID:5012 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42241 ANI:04236546270 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207062 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207062 RCallKeySeq#:1 CallTypIDTag:5003 PreCallIIDTag:7990592) 18:38:31:252 CTIOS1-ctios Trace: >>CG:[agent.5000.48392]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10410 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42241 AGID:48392 AGInstr:42241 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48392 AGAvailStatus:0) 18:38:31:252 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:eAgentStateEvent(eReserved),Msk(0) 18:38:31:252 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:31:252 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:31:252 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:31:252 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:31:253 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:31:253 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:31:253 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:31:306 CTIOS1-ctios Trace: >>CG:[call.5000.46855975]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855975 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:04236546270 DNIS:42241 Dialed#:45233 ConnDevID:04236546270 RCallKeyDay:151314 RCallKeyCID:207062 MsgID:eCallBeginEvent DvrKey:call.5000.46855975 ecc:(...) ICMEntUniqID:icm.151314.207062 RCallKeySeq#:2) 18:38:31:307 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855975 18:38:31:307 CTIOS1-ctios Trace: >>CG:[call.5000.46855975]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855975 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:04236546270 AlrtgDevID:(null) CallngDevID:04236546270 CalldDevID:42241 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855975 Trnk#:0 TrnkGrp#:0) 18:38:31:307 CTIOS1-ctios Trace: [call.5000.46855975]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 04236546270. 18:38:31:307 CTIOS1-ctios Trace: CallConnection(04236546270.1) created AgentObject (Device) for DeviceID(04236546270). 18:38:31:307 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:31:307 CTIOS1-ctios Trace: Added CallConnection(04236546270.1). 18:38:31:307 CTIOS1-ctios Trace: [call.5000.46855975]::CreateCallConnection(): CallConnection(04236546270.1) created successfully. 18:38:31:307 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855975.04236546270]:eCallBeginEvent 18:38:31:307 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855975.04236546270]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:31:308 CTIOS1-ctios Trace: >>CG:[call.5000.46855975]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855975 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:301 SGID:5012 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:04236546270 AlrtgDevID:42241 CallngDevID:04236546270 CalldDevID:42241 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855975 Trnk#:0 TrnkGrp#:0) 18:38:31:308 CTIOS1-ctios Trace: [call.5000.46855975] Found CallConnection(04236546270.1) for device 04236546270. 18:38:31:308 CTIOS1-ctios Trace: [call.5000.46855975]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42241. 18:38:31:308 CTIOS1-ctios Trace: [call.5000.46855975] CallConnection(04236546270.1) found DeviceID(42241) AgentID(48392). 18:38:31:308 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:31:308 CTIOS1-ctios Trace: Added CallConnection(04236546270.1). 18:38:31:308 CTIOS1-ctios Trace: [call.5000.46855975]::CreateCallConnection(): CallConnection(04236546270.1) created successfully. 18:38:31:308 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855975.42241]:eCallBeginEvent 18:38:31:308 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855975.04236546270]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:31:308 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855975.42241]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:31:329 CTIOS1-ctios Trace: [call.5000.46855966] Found CallConnection(42060.0) for device 42060. 18:38:31:371 CTIOS1-ctios Trace: [call.5000.46855966] Found CallConnection(42060.0) for device 42060. 18:38:31:381 CTIOS1-ctios Trace: ->RCV[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4) a=36352][agent.5000.36352]:eSetAgentStateRequest(eAvailable) 18:38:31:420 CTIOS1-ctios Trace: ->RCV[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4) a=48400][agent.5000.48400]:eSetAgentStateRequest(eAvailable) 18:38:31:442 CTIOS1-ctios Trace: >>CG:[call.5000.198845403]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845403 ConnDevIDTyp:0 ConnDevID:21171 MsgID:eCallEndEvent DvrKey:call.5000.198845403) 18:38:31:442 CTIOS1-ctios Trace: Removed CallConnection(0812667019.1). 18:38:31:442 CTIOS1-ctios Trace: Removed CallConnection(21171.0). 18:38:31:442 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845403 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:31:442 CTIOS1-ctios Trace: >>CG:[agent.5000.36352]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10912 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21171 AGID:36352 AGInstr:21171 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36352 AGAvailStatus:1) 18:38:31:442 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845403.0812667019]:eCallEndEvent 18:38:31:442 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845403.21171]:eCallEndEvent 18:38:31:442 CTIOS1-ctios Trace: <-SND[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845403.21171]:eCallEndEvent 18:38:31:442 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36352]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:31:442 CTIOS1-ctios Trace: <-SND[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36352]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:31:442 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36352]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:444 CTIOS1-ctios Trace: >>CG:[agent.5000.36352]:eSetAgentStateConf(UniqObjID:agent.5000.36352 MsgID:eSetAgentStateConf TgtCILClntID:Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)) 18:38:31:444 CTIOS1-ctios Trace: <-SND[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36352]:eSetAgentStateConf 18:38:31:473 CTIOS1-ctios Trace: >>CG:[agent.5000.36352]:eQueryAgentStatisticsConf(IID:32372453 PrphID:5000 AGExt:21171 AGID:36352 AGInstr:21171 UniqObjID:agent.5000.36352 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:603 LogdOnTimeTdy:6115 NotRdyTimeTdy:138 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:50 HdlCallsTlkTimeTdy:5115 HdlCallsTimeTdy:5316 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:238 LogdOnTimeSess:2764 NotRdyTimeSess:42 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:24 HdlCallsTlkTimeSess:2356 HdlCallsTimeSess:2457 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:101 HdlCallsAftCallTimeTdy:201 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTi 18:38:31:473 CTIOS1-ctios Trace: <-SND[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36352]:eOnNewAgentStatisticsEvent 18:38:31:476 CTIOS1-ctios Trace: >>CG:[agent.5000.46064]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42198 AGID:46064 AGInstr:42198 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46064 AGAvailStatus:1) 18:38:31:476 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:31:476 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:476 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:476 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:477 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:477 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:477 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:477 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:480 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10418 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42194 AGID:48400 AGInstr:42194 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48400 AGAvailStatus:1) 18:38:31:481 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:31:481 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eSetAgentStateConf(UniqObjID:agent.5000.48400 MsgID:eSetAgentStateConf TgtCILClntID:GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)) 18:38:31:481 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:31:481 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:481 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:481 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:481 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:481 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:481 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:482 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:482 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eSetAgentStateConf 18:38:31:488 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:38:31:538 CTIOS1-ctios Trace: >>CG:[call.5000.46855358]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855358 ConnDevIDTyp:1 ConnDevID:0944890401 MsgID:eCallEndEvent DvrKey:call.5000.46855358) 18:38:31:538 CTIOS1-ctios Trace: Removed CallConnection(0944890401.1). 18:38:31:538 CTIOS1-ctios Trace: Removed CallConnection(42074.0). 18:38:31:538 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855358 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:31:538 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:0) 18:38:31:538 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855358.0944890401]:eCallEndEvent 18:38:31:538 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855358.42074]:eCallEndEvent 18:38:31:538 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:31:538 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:538 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:538 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:538 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:539 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:539 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:539 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:540 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:38:31:540 CTIOS1-ctios Trace: >>CG:[call.5000.46855978]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855978 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42074 ConnDevID:42074 MsgID:eCallBeginEvent DvrKey:call.5000.46855978 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105111))) 18:38:31:540 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855978 18:38:31:540 CTIOS1-ctios Trace: >>CG:[call.5000.46855978]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855978 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42074 CallngDevID:42074 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855978) 18:38:31:540 CTIOS1-ctios Trace: [call.5000.46855978] CallConnection(42074.0) found DeviceID(42074) AgentID(46083). 18:38:31:540 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:31:540 CTIOS1-ctios Trace: Added CallConnection(42074.0). 18:38:31:540 CTIOS1-ctios Trace: [call.5000.46855978]::CreateCallConnection(): CallConnection(42074.0) created successfully. 18:38:31:541 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:0) 18:38:31:541 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:38:31:541 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:31:541 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:31:541 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:31:541 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:31:542 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:31:542 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:31:542 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:31:542 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855978.42074]:eCallBeginEvent,Msk(bf0002) 18:38:31:542 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855978.42074]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:31:542 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:38:31:542 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:31:542 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:31:542 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:31:542 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:31:542 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:31:542 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:31:542 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:31:602 CTIOS1-ctios Trace: ->RCV[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4) a=3693][agent.5000.3693]:eSetAgentStateRequest(eNotReady) 18:38:31:637 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:38:31:637 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:31:638 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:31:638 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:638 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:638 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:638 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:638 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:638 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:638 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:638 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:31:638 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:31:667 CTIOS1-ctios Trace: >>CG:[agent.5000.10599]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9143 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51033 AGID:10599 AGInstr:51033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10599 AGAvailStatus:1) 18:38:31:667 CTIOS1-ctios Trace: >>CG:[call.5000.46855979]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855979 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51033 ConnDevID:51033 MsgID:eCallBeginEvent DvrKey:call.5000.46855979 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105111))) 18:38:31:667 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855979 18:38:31:667 CTIOS1-ctios Trace: >>CG:[call.5000.46855979]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855979 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51033 CallngDevID:51033 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855979) 18:38:31:668 CTIOS1-ctios Trace: [call.5000.46855979] CallConnection(51033.0) found DeviceID(51033) AgentID(10599). 18:38:31:668 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:31:668 CTIOS1-ctios Trace: Added CallConnection(51033.0). 18:38:31:668 CTIOS1-ctios Trace: [call.5000.46855979]::CreateCallConnection(): CallConnection(51033.0) created successfully. 18:38:31:668 CTIOS1-ctios Trace: >>CG:[agent.5000.10599]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9143 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51033 AGID:10599 AGInstr:51033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10599 AGAvailStatus:0) 18:38:31:668 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10599]:eAgentStateEvent(eTalking),Msk(0) 18:38:31:668 CTIOS1-ctios Trace: <-SND[FF-E9-E52C-42-5908-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10599]:eAgentStateEvent(eTalking),Msk(0) 18:38:31:668 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10599]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:31:668 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10599]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:31:668 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855979.51033]:eCallBeginEvent,Msk(bf0002) 18:38:31:669 CTIOS1-ctios Trace: <-SND[FF-E9-E52C-42-5908-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855979.51033]:eCallBeginEvent,Msk(bf0002) 18:38:31:669 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855979.51033]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:31:669 CTIOS1-ctios Trace: <-SND[FF-E9-E52C-42-5908-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855979.51033]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:31:669 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10599]:eAgentStateEvent(eTalking),Msk(0) 18:38:31:669 CTIOS1-ctios Trace: <-SND[FF-E9-E52C-42-5908-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10599]:eAgentStateEvent(eTalking),Msk(0) 18:38:31:669 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10599]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:31:669 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10599]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:31:699 CTIOS1-ctios Trace: >>CG:[call.5000.46855978]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855978 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42074 RelDevID:42074 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855978) 18:38:31:699 CTIOS1-ctios Trace: >>CG:[call.5000.46855978]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855978 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42074 MsgID:eCallClearedEvent DvrKey:call.5000.46855978) 18:38:31:699 CTIOS1-ctios Trace: >>CG:[call.5000.46855978]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855978 ConnDevIDTyp:0 ConnDevID:42074 MsgID:eCallEndEvent DvrKey:call.5000.46855978) 18:38:31:699 CTIOS1-ctios Trace: Removed CallConnection(42074.0). 18:38:31:699 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855978 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:31:699 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:38:31:700 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855978.42074]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:31:700 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855978.42074]:eCallClearedEvent,Msk(3f0000) 18:38:31:700 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855978.42074]:eCallEndEvent 18:38:31:700 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:31:700 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:700 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:700 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:700 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:700 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:700 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:700 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:750 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5864 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42163 AGID:3693 AGInstr:42163 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3693 AGAvailStatus:0) 18:38:31:750 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:31:750 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:31:750 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:751 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:751 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:751 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:751 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:751 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:751 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:751 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eSetAgentStateConf(UniqObjID:agent.5000.3693 MsgID:eSetAgentStateConf TgtCILClntID:GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)) 18:38:31:751 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eSetAgentStateConf 18:38:31:798 CTIOS1-ctios Trace: >>CG:[call.5000.46855544]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855544 ConnDevIDTyp:0 ConnDevID:42701 MsgID:eCallEndEvent DvrKey:call.5000.46855544) 18:38:31:798 CTIOS1-ctios Trace: Removed CallConnection(9103334745160.1). 18:38:31:798 CTIOS1-ctios Trace: Removed CallConnection(42701.0). 18:38:31:798 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855544 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:31:798 CTIOS1-ctios Trace: >>CG:[agent.5000.48325]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10330 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42701 AGID:48325 AGInstr:42701 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48325 AGAvailStatus:1) 18:38:31:798 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855544.9103334745160]:eCallEndEvent 18:38:31:798 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855544.42701]:eCallEndEvent 18:38:31:798 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:31:799 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:799 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:799 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:799 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:799 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:799 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:799 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:799 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48325]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:799 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:857 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:38:31:875 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207462 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207462 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991274) 18:38:31:880 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207464 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207464 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991276) 18:38:31:904 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:31:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:31:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:31:905 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:31:910 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:31:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:31:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:31:910 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:31:913 CTIOS1-ctios Trace: >>CG:[agent.5000.42231]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8614 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42087 AGID:42231 AGInstr:42087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42231 AGAvailStatus:0) 18:38:31:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:31:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:914 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:914 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:914 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:914 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:914 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:914 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:31:918 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:38:31:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:31:918 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:31:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:918 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:918 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:919 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:31:919 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:31:919 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:31:948 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:3 SVCID:9802 SG#:3 SGID:9786 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:51054 ANI:03056165834 UsrToUsrInfo:(null) Dialed#:45230 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207346 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207346 RCallKeySeq#:1 CallTypIDTag:5278 PreCallIIDTag:7991079) 18:38:31:948 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][]:eAgentPrecallEvent 18:38:31:980 CTIOS1-ctios Trace: >>CG:[agent.5000.10840]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7928 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51054 AGID:10840 AGInstr:51054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10840 AGAvailStatus:0) 18:38:31:980 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10840]:eAgentStateEvent(eReserved),Msk(0) 18:38:31:980 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][agent.5000.10840]:eAgentStateEvent(eReserved),Msk(0) 18:38:31:980 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10840]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:31:980 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10840]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:32:016 CTIOS1-ctios Trace: >>CG:[call.5000.46855980]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855980 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03056165834 DNIS:51054 Dialed#:45230 ConnDevID:03056165834 RCallKeyDay:151314 RCallKeyCID:207346 MsgID:eCallBeginEvent DvrKey:call.5000.46855980 ecc:(...) ICMEntUniqID:icm.151314.207346 RCallKeySeq#:2) 18:38:32:016 CTIOS1-ctios Trace: >>CG:[call.5000.46855980]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855980 ConnDevIDTyp:1 SVC#:3 SVCID:9802 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03056165834 AlrtgDevID:(null) CallngDevID:03056165834 CalldDevID:51054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855980 Trnk#:0 TrnkGrp#:0) 18:38:32:016 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855980 18:38:32:016 CTIOS1-ctios Trace: [call.5000.46855980]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03056165834. 18:38:32:016 CTIOS1-ctios Trace: CallConnection(03056165834.1) created AgentObject (Device) for DeviceID(03056165834). 18:38:32:016 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:32:016 CTIOS1-ctios Trace: Added CallConnection(03056165834.1). 18:38:32:016 CTIOS1-ctios Trace: [call.5000.46855980]::CreateCallConnection(): CallConnection(03056165834.1) created successfully. 18:38:32:016 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855980.03056165834]:eCallBeginEvent 18:38:32:016 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855980.03056165834]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:32:017 CTIOS1-ctios Trace: >>CG:[call.5000.46855980]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855980 ConnDevIDTyp:1 SVC#:3 SVCID:9802 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:3 SGID:9786 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03056165834 AlrtgDevID:51054 CallngDevID:03056165834 CalldDevID:51054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855980 Trnk#:0 TrnkGrp#:0) 18:38:32:017 CTIOS1-ctios Trace: [call.5000.46855980] Found CallConnection(03056165834.1) for device 03056165834. 18:38:32:017 CTIOS1-ctios Trace: [call.5000.46855980]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51054. 18:38:32:017 CTIOS1-ctios Trace: [call.5000.46855980] CallConnection(03056165834.1) found DeviceID(51054) AgentID(10840). 18:38:32:017 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:32:017 CTIOS1-ctios Trace: Added CallConnection(03056165834.1). 18:38:32:017 CTIOS1-ctios Trace: [call.5000.46855980]::CreateCallConnection(): CallConnection(03056165834.1) created successfully. 18:38:32:017 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855980.51054]:eCallBeginEvent 18:38:32:017 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][call.5000.46855980.51054]:eCallBeginEvent 18:38:32:017 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855980.03056165834]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:32:018 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855980.51054]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:32:018 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][call.5000.46855980.51054]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:32:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420859]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420859 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41097 ConnDevID:41097 MsgID:eCallBeginEvent DvrKey:call.5000.2131420859) 18:38:32:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420859]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420859 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41097 CallngDevID:41097 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420859) 18:38:32:036 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420859 18:38:32:036 CTIOS1-ctios Trace: [call.5000.2131420859] CallConnection(41097.0) found DeviceID(41097) AgentID(). 18:38:32:036 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:32:036 CTIOS1-ctios Trace: Added CallConnection(41097.0). 18:38:32:036 CTIOS1-ctios Trace: [call.5000.2131420859]::CreateCallConnection(): CallConnection(41097.0) created successfully. 18:38:32:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420859.41097]:eCallBeginEvent,Msk(bf0002) 18:38:32:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420859.41097]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:32:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420859]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420859 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420859 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41097 NewConnDevID:41097 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420859) 18:38:32:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420859]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420859 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41097 CallngDevID:41097 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420859) 18:38:32:036 CTIOS1-ctios Trace: [call.5000.2131420859] Found CallConnection(41097.0) for device 41097. 18:38:32:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420859.41097]:eCallDataUpdateEvent,Msk(bf0002) 18:38:32:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420859.41097]:eCallOriginatedEvent,Msk(bf0002) 18:38:32:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420859]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420859 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420859 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41097 NewConnDevID:41097 RCallKeyDay:151314 RCallKeyCID:207462 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420859 ICMEntUniqID:icm.151314.207462 RCallKeySeq#:1) 18:38:32:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420859]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420859 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41097 AlrtgDevID: CallngDevID:41097 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420859 Trnk#:0 TrnkGrp#:0) 18:38:32:037 CTIOS1-ctios Trace: [call.5000.2131420859] Found CallConnection(41097.0) for device 41097. 18:38:32:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420859]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420859 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41097 AlrtgDevID:51044 CallngDevID:41097 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420859 Trnk#:0 TrnkGrp#:0) 18:38:32:037 CTIOS1-ctios Trace: [call.5000.2131420859] Found CallConnection(41097.0) for device 41097. 18:38:32:037 CTIOS1-ctios Trace: [call.5000.2131420859]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:32:037 CTIOS1-ctios Trace: [call.5000.2131420859] CallConnection(41097.0) found DeviceID(51044) AgentID(05230). 18:38:32:037 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:32:038 CTIOS1-ctios Trace: Added CallConnection(41097.0). 18:38:32:038 CTIOS1-ctios Trace: [call.5000.2131420859]::CreateCallConnection(): CallConnection(41097.0) created successfully. 18:38:32:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420859]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420859 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420859 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41097 NewConnDevID:41097 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420859 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105111))) 18:38:32:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420859.41097]:eCallDataUpdateEvent,Msk(bf0002) 18:38:32:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420859.41097]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:32:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420859.51044]:eCallBeginEvent 18:38:32:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420859.41097]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:32:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420859.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:32:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420859.41097]:eCallDataUpdateEvent,Msk(bf0002) 18:38:32:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420859]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420859 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41097 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420859 Trnk#:0 TrnkGrp#:0) 18:38:32:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420859.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:32:038 CTIOS1-ctios Trace: [call.5000.2131420859] Found CallConnection(41097.0). 18:38:32:038 CTIOS1-ctios Trace: [call.5000.2131420859] Found CallConnection(41097.0). 18:38:32:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420859.41097]:eCallEstablishedEvent,Msk(bf01a6) 18:38:32:038 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:32:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420859.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:32:039 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:32:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420859]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420859 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420859) 18:38:32:039 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:32:039 CTIOS1-ctios Trace: [call.5000.2131420859] Found CallConnection(51044.0). 18:38:32:039 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:32:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420859.41097]: eCallHeldEvent,Msk(bf0126) 18:38:32:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420859.51044]: eCallHeldEvent,Msk(bf000a) 18:38:32:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420860]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420860 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41123 ConnDevID:41123 MsgID:eCallBeginEvent DvrKey:call.5000.2131420860) 18:38:32:040 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420860 18:38:32:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420860]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420860 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41123 CallngDevID:41123 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420860) 18:38:32:040 CTIOS1-ctios Trace: [call.5000.2131420860] CallConnection(41123.0) found DeviceID(41123) AgentID(). 18:38:32:040 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:32:040 CTIOS1-ctios Trace: Added CallConnection(41123.0). 18:38:32:040 CTIOS1-ctios Trace: [call.5000.2131420860]::CreateCallConnection(): CallConnection(41123.0) created successfully. 18:38:32:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420860.41123]:eCallBeginEvent,Msk(bf0002) 18:38:32:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420860.41123]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:32:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420860]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420860 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420860 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41123 NewConnDevID:41123 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420860) 18:38:32:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420860]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420860 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41123 CallngDevID:41123 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420860) 18:38:32:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420860.41123]:eCallDataUpdateEvent,Msk(bf0002) 18:38:32:041 CTIOS1-ctios Trace: [call.5000.2131420860] Found CallConnection(41123.0) for device 41123. 18:38:32:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420860.41123]:eCallOriginatedEvent,Msk(bf0002) 18:38:32:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420860]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420860 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420860 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41123 NewConnDevID:41123 RCallKeyDay:151314 RCallKeyCID:207464 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420860 ICMEntUniqID:icm.151314.207464 RCallKeySeq#:1) 18:38:32:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420860.41123]:eCallDataUpdateEvent,Msk(bf0002) 18:38:32:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420860]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420860 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41123 AlrtgDevID: CallngDevID:41123 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420860 Trnk#:0 TrnkGrp#:0) 18:38:32:042 CTIOS1-ctios Trace: [call.5000.2131420860] Found CallConnection(41123.0) for device 41123. 18:38:32:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420860]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420860 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41123 AlrtgDevID:51023 CallngDevID:41123 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420860 Trnk#:0 TrnkGrp#:0) 18:38:32:042 CTIOS1-ctios Trace: [call.5000.2131420860] Found CallConnection(41123.0) for device 41123. 18:38:32:042 CTIOS1-ctios Trace: [call.5000.2131420860]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:32:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420860.41123]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:32:042 CTIOS1-ctios Trace: [call.5000.2131420860] CallConnection(41123.0) found DeviceID(51023) AgentID(33632). 18:38:32:042 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:32:042 CTIOS1-ctios Trace: Added CallConnection(41123.0). 18:38:32:042 CTIOS1-ctios Trace: [call.5000.2131420860]::CreateCallConnection(): CallConnection(41123.0) created successfully. 18:38:32:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420860]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420860 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420860 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41123 NewConnDevID:41123 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420860 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105111))) 18:38:32:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420860]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420860 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41123 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420860 Trnk#:0 TrnkGrp#:0) 18:38:32:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420860.51023]:eCallBeginEvent 18:38:32:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420860.41123]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:32:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420860.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:32:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420860.41123]:eCallDataUpdateEvent,Msk(bf0002) 18:38:32:043 CTIOS1-ctios Trace: [call.5000.2131420860] Found CallConnection(41123.0). 18:38:32:043 CTIOS1-ctios Trace: [call.5000.2131420860] Found CallConnection(41123.0). 18:38:32:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420860.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:32:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420860.41123]:eCallEstablishedEvent,Msk(bf01a6) 18:38:32:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420860.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:32:044 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:32:044 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:32:044 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:32:044 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:32:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420860]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420860 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420860) 18:38:32:049 CTIOS1-ctios Trace: [call.5000.2131420860] Found CallConnection(51023.0). 18:38:32:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420860.41123]: eCallHeldEvent,Msk(bf0126) 18:38:32:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420860.51023]: eCallHeldEvent,Msk(bf000a) 18:38:32:100 CTIOS1-ctios Trace: >>CG:[call.5000.2131420859]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420859 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420859 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41097 NewConnDevID:41097 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420859 ecc:(...)) 18:38:32:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420859.41097]:eCallDataUpdateEvent,Msk(bf0126) 18:38:32:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420859.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:32:104 CTIOS1-ctios Trace: >>CG:[call.5000.2131420860]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420860 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420860 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41123 NewConnDevID:41123 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420860 ecc:(...)) 18:38:32:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420860.41123]:eCallDataUpdateEvent,Msk(bf0126) 18:38:32:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420860.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:32:192 CTIOS1-ctios Trace: >>CG:[agent.5000.42231]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8614 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42087 AGID:42231 AGInstr:42087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42231 AGAvailStatus:1) 18:38:32:192 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:32:192 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:192 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:192 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:193 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:193 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:193 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:193 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:200 CTIOS1-ctios Trace: ->RCV[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4) a=3693][agent.5000.3693]:eSetAgentStateRequest(eAvailable) 18:38:32:261 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5864 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42163 AGID:3693 AGInstr:42163 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3693 AGAvailStatus:1) 18:38:32:261 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:32:262 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:32:262 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:262 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:262 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:262 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:262 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:262 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:262 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:262 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eSetAgentStateConf(UniqObjID:agent.5000.3693 MsgID:eSetAgentStateConf TgtCILClntID:GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)) 18:38:32:262 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eSetAgentStateConf 18:38:32:315 CTIOS1-ctios Trace: >>CG:[agent.5000.48392]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10410 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42241 AGID:48392 AGInstr:42241 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48392 AGAvailStatus:0) 18:38:32:315 CTIOS1-ctios Trace: >>CG:[call.5000.46855975]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855975 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855975 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04236546270 NewConnDevID:04236546270 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855975 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105111))) 18:38:32:316 CTIOS1-ctios Trace: >>CG:[call.5000.46855975]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855975 ConnDevIDTyp:0 SVC#:201 SVCID:5006 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:301 SGID:5012 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42241 CallngDevID:04236546270 CalldDevID:42241 LstRedirDevID:(null) AnsDevID:42241 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855975 Trnk#:0 TrnkGrp#:0) 18:38:32:316 CTIOS1-ctios Trace: [call.5000.46855975] Found CallConnection(04236546270.1). 18:38:32:316 CTIOS1-ctios Trace: [call.5000.46855975] Found CallConnection(04236546270.1). 18:38:32:316 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:eAgentStateEvent(eTalking),Msk(0) 18:38:32:316 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:32:316 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:32:316 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:32:316 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:32:316 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:32:316 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:32:316 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48392]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:32:316 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855975.04236546270]:eCallDataUpdateEvent,Msk(bf0002) 18:38:32:316 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855975.42241]:eCallDataUpdateEvent,Msk(3f0001) 18:38:32:317 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855975.04236546270]:eCallEstablishedEvent,Msk(bf01a6) 18:38:32:317 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855975.42241]:eCallEstablishedEvent,Msk(bf01a6) 18:38:32:335 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eNotReady) 18:38:32:341 CTIOS1-ctios Trace: >>CG:[agent.5000.33679]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10648 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21622 AGID:33679 AGInstr:21622 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33679 AGAvailStatus:0) 18:38:32:342 CTIOS1-ctios Trace: >>CG:[call.5000.154709927]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709927 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:21622 RetrvDevID:21622 MsgID:eCallRetrievedEvent DvrKey:call.5000.154709927) 18:38:32:342 CTIOS1-ctios Trace: [call.5000.154709927] Found CallConnection(21622.0). 18:38:32:342 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33679]:eAgentStateEvent(eTalking),Msk(0) 18:38:32:342 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33679]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:32:342 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709927.3311445994]:eCallRetrievedEvent,Msk(bf01a6) 18:38:32:342 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709927.21622]:eCallRetrievedEvent,Msk(bf01a6) 18:38:32:342 CTIOS1-ctios Trace: [call.5000.154709927] Found CallConnection(21622.0) for device 21622. 18:38:32:343 CTIOS1-ctios Trace: [call.5000.154709927] Found CallConnection(21622.0) for device 21622. 18:38:32:353 CTIOS1-ctios Trace: >>CG:[call.5000.2131420859]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420859 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420859) 18:38:32:353 CTIOS1-ctios Trace: >>CG:[call.5000.2131420859]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420859 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41097 RelDevID:41097 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420859) 18:38:32:353 CTIOS1-ctios Trace: >>CG:[call.5000.2131420859]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420859 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41097 MsgID:eCallClearedEvent DvrKey:call.5000.2131420859) 18:38:32:353 CTIOS1-ctios Trace: >>CG:[call.5000.2131420859]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420859 ConnDevIDTyp:0 ConnDevID:41097 MsgID:eCallEndEvent DvrKey:call.5000.2131420859) 18:38:32:353 CTIOS1-ctios Trace: Removed CallConnection(41097.0). 18:38:32:353 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:32:353 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420859 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:32:353 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:32:354 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420859.41097]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:32:354 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420859.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:32:354 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420859.41097]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:32:354 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420859.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:32:354 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420859.41097]:eCallClearedEvent,Msk(3f0000) 18:38:32:354 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420859.51044]:eCallClearedEvent,Msk(3f0000) 18:38:32:354 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420859.41097]:eCallEndEvent 18:38:32:354 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420859.51044]:eCallEndEvent 18:38:32:354 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:32:354 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:354 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:385 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32372459 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5123 LogdOnTimeTdy:9445 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:298 LogdOnTimeSess:700 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:32:486 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:0) 18:38:32:486 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:32:486 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:32:486 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:32:486 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:32:486 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:32:486 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:32:486 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:38:32:487 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:32:487 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:32:487 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:32:487 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:38:32:548 CTIOS1-ctios Trace: >>CG:[call.5000.2131420860]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420860 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420860) 18:38:32:548 CTIOS1-ctios Trace: >>CG:[call.5000.2131420860]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420860 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41123 RelDevID:41123 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420860) 18:38:32:549 CTIOS1-ctios Trace: >>CG:[call.5000.2131420860]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420860 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41123 MsgID:eCallClearedEvent DvrKey:call.5000.2131420860) 18:38:32:549 CTIOS1-ctios Trace: >>CG:[call.5000.2131420860]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420860 ConnDevIDTyp:0 ConnDevID:41123 MsgID:eCallEndEvent DvrKey:call.5000.2131420860) 18:38:32:549 CTIOS1-ctios Trace: Removed CallConnection(41123.0). 18:38:32:549 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:32:549 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420860 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:32:549 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:32:549 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420860.41123]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:32:549 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420860.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:32:549 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420860.41123]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:32:549 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420860.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:32:549 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420860.41123]:eCallClearedEvent,Msk(3f0000) 18:38:32:549 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420860.51023]:eCallClearedEvent,Msk(3f0000) 18:38:32:549 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420860.41123]:eCallEndEvent 18:38:32:549 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420860.51023]:eCallEndEvent 18:38:32:549 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:32:550 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:550 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:580 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32372460 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5955 LogdOnTimeTdy:9351 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5955 LogdOnTimeSess:9351 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:32:585 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:38:32:585 CTIOS1-ctios Trace: >>CG:[call.5000.46855981]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855981 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42122 ConnDevID:42122 MsgID:eCallBeginEvent DvrKey:call.5000.46855981 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105112))) 18:38:32:585 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855981 18:38:32:585 CTIOS1-ctios Trace: >>CG:[call.5000.46855981]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855981 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42122 CallngDevID:42122 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855981) 18:38:32:585 CTIOS1-ctios Trace: [call.5000.46855981] CallConnection(42122.0) found DeviceID(42122) AgentID(48756). 18:38:32:585 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:32:586 CTIOS1-ctios Trace: Added CallConnection(42122.0). 18:38:32:586 CTIOS1-ctios Trace: [call.5000.46855981]::CreateCallConnection(): CallConnection(42122.0) created successfully. 18:38:32:586 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:32:586 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:32:586 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:32:586 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:0) 18:38:32:586 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:32:586 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:32:586 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:32:586 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:32:586 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:32:586 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:32:586 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855981.42122]:eCallBeginEvent,Msk(bf0002) 18:38:32:587 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855981.42122]:eCallBeginEvent,Msk(bf0002) 18:38:32:587 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855981.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:32:587 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855981.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:32:587 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:32:587 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:32:587 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:32:587 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:32:587 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:32:587 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:32:587 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:32:587 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:32:587 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:32:588 CTIOS1-ctios Trace: [call.5000.46855514] Found CallConnection(51102.0) for device 51102. 18:38:32:588 CTIOS1-ctios Trace: [call.5000.46855514] Found CallConnection(51102.0) for device 51102. 18:38:32:589 CTIOS1-ctios Trace: >>CG:[call.5000.46855514]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855514 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51102 RelDevID:51102 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855514) 18:38:32:589 CTIOS1-ctios Trace: >>CG:[call.5000.46855514]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855514 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:04235913952 RelDevID:04235913952 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855514) 18:38:32:589 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855514.04235913952]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:32:589 CTIOS1-ctios Trace: <-SND[GF-X1-CFBD-111-5760-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855514.51102]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:32:589 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855514.51102]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:32:589 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855514.04235913952]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:32:589 CTIOS1-ctios Trace: <-SND[GF-X1-CFBD-111-5760-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855514.51102]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:32:589 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855514.51102]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:32:589 CTIOS1-ctios Trace: >>CG:[call.5000.46855514]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855514 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:04235913952 MsgID:eCallClearedEvent DvrKey:call.5000.46855514) 18:38:32:589 CTIOS1-ctios Trace: >>CG:[agent.5000.33742]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:608 SGID:6056 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11037 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51102 AGID:33742 AGInstr:51102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33742 AGAvailStatus:0) 18:38:32:590 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855514.04235913952]:eCallClearedEvent,Msk(3f0000) 18:38:32:590 CTIOS1-ctios Trace: <-SND[GF-X1-CFBD-111-5760-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855514.51102]:eCallClearedEvent,Msk(3f0000) 18:38:32:590 CTIOS1-ctios Trace: [agent.5000.33742]: Current Wrapup Mode = 0 18:38:32:590 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855514.51102]:eCallClearedEvent,Msk(3f0000) 18:38:32:590 CTIOS1-ctios Trace: [call.5000.46855514.51102] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:32:590 CTIOS1-ctios Trace: <-SND[GF-X1-CFBD-111-5760-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855514.51102]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:32:590 CTIOS1-ctios Trace: <-SND[GF-X1-CFBD-111-5760-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33742]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:32:590 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33742]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:32:590 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33742]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:32:590 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33742]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:32:617 CTIOS1-ctios Trace: [call.5000.46854073] Found CallConnection(42237.0) for device 42237. 18:38:32:617 CTIOS1-ctios Trace: [call.5000.46854073] Found CallConnection(42237.0) for device 42237. 18:38:32:617 CTIOS1-ctios Trace: >>CG:[call.5000.46854073]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854073 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42237 RelDevID:42237 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854073) 18:38:32:618 CTIOS1-ctios Trace: >>CG:[call.5000.46854073]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854073 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:04235079579 RelDevID:04235079579 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854073) 18:38:32:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854073.04235079579]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:32:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854073.42237]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:32:618 CTIOS1-ctios Trace: >>CG:[call.5000.46854073]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854073 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:04235079579 MsgID:eCallClearedEvent DvrKey:call.5000.46854073) 18:38:32:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854073.04235079579]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:32:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854073.42237]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:32:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854073.04235079579]:eCallClearedEvent,Msk(3f0000) 18:38:32:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854073.42237]:eCallClearedEvent,Msk(3f0000) 18:38:32:618 CTIOS1-ctios Trace: >>CG:[agent.5000.48795]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11121 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42237 AGID:48795 AGInstr:42237 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48795 AGAvailStatus:0) 18:38:32:618 CTIOS1-ctios Trace: [agent.5000.48795]: Current Wrapup Mode = 3 18:38:32:618 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48795]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:32:618 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48795]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:32:618 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48795]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:32:619 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48795]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:32:619 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48795]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:32:619 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48795]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:32:619 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48795]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:32:619 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48795]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:32:712 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eAvailable) 18:38:32:728 CTIOS1-ctios Trace: >>CG:[call.5000.46855981]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855981 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42122 RelDevID:42122 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855981) 18:38:32:728 CTIOS1-ctios Trace: >>CG:[call.5000.46855981]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855981 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42122 MsgID:eCallClearedEvent DvrKey:call.5000.46855981) 18:38:32:728 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855981.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:32:728 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855981.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:32:728 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855981.42122]:eCallClearedEvent,Msk(3f0000) 18:38:32:728 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855981.42122]:eCallClearedEvent,Msk(3f0000) 18:38:32:729 CTIOS1-ctios Trace: >>CG:[call.5000.46855981]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855981 ConnDevIDTyp:0 ConnDevID:42122 MsgID:eCallEndEvent DvrKey:call.5000.46855981) 18:38:32:729 CTIOS1-ctios Trace: Removed CallConnection(42122.0). 18:38:32:729 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855981 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:32:729 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:38:32:729 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855981.42122]:eCallEndEvent 18:38:32:729 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855981.42122]:eCallEndEvent 18:38:32:729 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:32:729 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:32:730 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:730 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:730 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:730 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:730 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:730 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:730 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:760 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eQueryAgentStatisticsConf(IID:32372462 PrphID:5000 AGExt:42122 AGID:48756 AGInstr:42122 UniqObjID:agent.5000.48756 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2616 LogdOnTimeTdy:9503 NotRdyTimeTdy:269 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:41 HdlCallsTlkTimeTdy:6409 HdlCallsTimeTdy:6551 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2087 LogdOnTimeSess:5844 NotRdyTimeSess:129 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:3499 HdlCallsTimeSess:3574 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:165 IntCallsTimeSess:59 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:165 IntCallsTimeTdy:59 HdlCallsAftCallTimeSess:75 HdlCallsAftCallTimeTdy:142 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prv 18:38:32:760 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eOnNewAgentStatisticsEvent 18:38:32:773 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:1) 18:38:32:773 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:32:773 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:32:773 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:773 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:773 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:773 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:774 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:774 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:774 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:32:774 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:38:32:774 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:38:32:838 CTIOS1-ctios Trace: ->RCV[GF-G10-E5A6-58-2328-dotNET_Sess(31914638)_EvtThd(3) a=10533][agent.5000.10533]:eSetAgentStateRequest(eNotReady) 18:38:32:859 CTIOS1-ctios Trace: [call.5000.46855975] Found CallConnection(42241.0) for device 42241. 18:38:32:902 CTIOS1-ctios Trace: [call.5000.46855975] Found CallConnection(42241.0) for device 42241. 18:38:32:955 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eNotReady) 18:38:32:987 CTIOS1-ctios Trace: >>CG:[agent.5000.10533]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:2307 SGState:2 SessID:0 MRDID:1 ICMAGID:7431 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51049 AGID:10533 AGInstr:51049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10533 AGAvailStatus:0) 18:38:32:987 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10533]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:32:987 CTIOS1-ctios Trace: <-SND[GF-G10-E5A6-58-2328-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10533]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:32:987 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10533]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:32:987 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10533]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:32:988 CTIOS1-ctios Trace: >>CG:[agent.5000.10533]:eSetAgentStateConf(UniqObjID:agent.5000.10533 MsgID:eSetAgentStateConf TgtCILClntID:GF-G10-E5A6-58-2328-dotNET_Sess(31914638)_EvtThd(3)) 18:38:32:988 CTIOS1-ctios Trace: <-SND[GF-G10-E5A6-58-2328-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10533]:eSetAgentStateConf 18:38:33:030 CTIOS1-ctios Trace: >>CG:[agent.5000.10840]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:3 SGID:9786 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7928 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51054 AGID:10840 AGInstr:51054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10840 AGAvailStatus:0) 18:38:33:030 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10840]:eAgentStateEvent(eTalking),Msk(0) 18:38:33:031 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][agent.5000.10840]:eAgentStateEvent(eTalking),Msk(0) 18:38:33:031 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10840]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:33:031 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10840]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:33:031 CTIOS1-ctios Trace: >>CG:[call.5000.46855980]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855980 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855980 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03056165834 NewConnDevID:03056165834 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855980 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105112))) 18:38:33:031 CTIOS1-ctios Trace: >>CG:[call.5000.46855980]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855980 ConnDevIDTyp:0 SVC#:3 SVCID:9802 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:3 SGID:9786 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51054 CallngDevID:03056165834 CalldDevID:51054 LstRedirDevID:(null) AnsDevID:51054 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855980 Trnk#:0 TrnkGrp#:0) 18:38:33:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855980.03056165834]:eCallDataUpdateEvent,Msk(bf0002) 18:38:33:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855980.51054]:eCallDataUpdateEvent,Msk(3f0001) 18:38:33:032 CTIOS1-ctios Trace: [call.5000.46855980] Found CallConnection(03056165834.1). 18:38:33:032 CTIOS1-ctios Trace: [call.5000.46855980] Found CallConnection(03056165834.1). 18:38:33:032 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][call.5000.46855980.51054]:eCallDataUpdateEvent,Msk(3f0001) 18:38:33:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855980.03056165834]:eCallEstablishedEvent,Msk(bf01a6) 18:38:33:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855980.51054]:eCallEstablishedEvent,Msk(bf01a6) 18:38:33:032 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][call.5000.46855980.51054]:eCallEstablishedEvent,Msk(bf01a6) 18:38:33:105 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:0) 18:38:33:105 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:33:106 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:33:106 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:33:106 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:33:106 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:33:106 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:33:106 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:33:106 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:33:106 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:33:106 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:38:33:107 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:38:33:340 CTIOS1-ctios Trace: [call.5000.154709606] Found CallConnection(21143.0) for device 21143. 18:38:33:342 CTIOS1-ctios Trace: [call.5000.154709606] Found CallConnection(21143.0) for device 21143. 18:38:33:342 CTIOS1-ctios Trace: ->RCV[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4) a=48158][agent.5000.48158]:eSetAgentStateRequest(eAvailable) 18:38:33:371 CTIOS1-ctios Trace: >>CG:[call.5000.154709606]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709606 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21143 RelDevID:21143 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709606) 18:38:33:371 CTIOS1-ctios Trace: >>CG:[call.5000.154709606]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709606 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2136984332 RelDevID:2136984332 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709606) 18:38:33:371 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709606.2136984332]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:33:371 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709606.21143]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:33:371 CTIOS1-ctios Trace: <-SND[FH3-101-3E54-4664-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709606.21143]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:33:371 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709606.2136984332]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:33:371 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709606.21143]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:33:371 CTIOS1-ctios Trace: <-SND[FH3-101-3E54-4664-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709606.21143]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:33:371 CTIOS1-ctios Trace: >>CG:[call.5000.154709606]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709606 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2136984332 MsgID:eCallClearedEvent DvrKey:call.5000.154709606) 18:38:33:371 CTIOS1-ctios Trace: >>CG:[agent.5000.36132]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:508 SGID:5042 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9424 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21143 AGID:36132 AGInstr:21143 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36132 AGAvailStatus:0) 18:38:33:371 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709606.2136984332]:eCallClearedEvent,Msk(3f0000) 18:38:33:371 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709606.21143]:eCallClearedEvent,Msk(3f0000) 18:38:33:371 CTIOS1-ctios Trace: [agent.5000.36132]: Current Wrapup Mode = 3 18:38:33:371 CTIOS1-ctios Trace: <-SND[FH3-101-3E54-4664-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709606.21143]:eCallClearedEvent,Msk(3f0000) 18:38:33:371 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36132]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:33:371 CTIOS1-ctios Trace: <-SND[FH3-101-3E54-4664-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36132]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:33:372 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36132]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:33:403 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:1) 18:38:33:403 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:33:403 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:33:403 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:33:403 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eSetAgentStateConf(UniqObjID:agent.5000.48158 MsgID:eSetAgentStateConf TgtCILClntID:FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)) 18:38:33:404 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:33:404 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:33:404 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:33:404 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:33:404 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:33:404 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:33:404 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eSetAgentStateConf 18:38:33:619 CTIOS1-ctios Trace: [call.5000.46855980] Found CallConnection(51054.0) for device 51054. 18:38:33:622 CTIOS1-ctios Trace: ->RCV[GF-PC-1392-dotNET_Sess(31914638)_EvtThd(4) a=33653][agent.5000.33653]:eSetAgentStateRequest(eNotReady) 18:38:33:659 CTIOS1-ctios Trace: [call.5000.46855980] Found CallConnection(51054.0) for device 51054. 18:38:33:683 CTIOS1-ctios Trace: >>CG:[call.5000.46854730]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46854730 ConnDevIDTyp:1 ConnDevID:4237502297 MsgID:eCallEndEvent DvrKey:call.5000.46854730) 18:38:33:683 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46854730 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:33:683 CTIOS1-ctios Trace: >>CG:[agent.5000.33653]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:2311 SGState:2 SessID:0 MRDID:1 ICMAGID:10576 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51056 AGID:33653 AGInstr:51056 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33653 AGAvailStatus:0) 18:38:33:683 CTIOS1-ctios Trace: <-SND[GF-PC-1392-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.33653]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:33:683 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33653]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:33:683 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33653]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:33:683 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33653]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:33:684 CTIOS1-ctios Trace: >>CG:[agent.5000.33653]:eSetAgentStateConf(UniqObjID:agent.5000.33653 MsgID:eSetAgentStateConf TgtCILClntID:GF-PC-1392-dotNET_Sess(31914638)_EvtThd(4)) 18:38:33:684 CTIOS1-ctios Trace: <-SND[GF-PC-1392-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.33653]:eSetAgentStateConf 18:38:33:763 CTIOS1-ctios Trace: >>CG:[call.5000.46855757]:eCallFailedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855757 ConnDevIDTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 FailDevTyp:0 MonID:0 ConnDevID:51068 CalldDevID:(null) FailDevID:51068 MsgID:eCallFailedEvent DvrKey:call.5000.46855757) 18:38:33:763 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855757.51068]:eCallFailedEvent,Msk(bc0002) 18:38:33:883 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:420 SGID:8583 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:42701 ANI:(null) UsrToUsrInfo:(null) Dialed#:45362 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207475 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207475 RCallKeySeq#:0 CallTypIDTag:5205 PreCallIIDTag:7991291) 18:38:33:884 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207476 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207476 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991292) 18:38:33:884 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207477 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207477 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991293) 18:38:33:901 CTIOS1-ctios Trace: >>CG:[call.5000.46855980]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855980 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855980 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03056165834 NewConnDevID:03056165834 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855980 ecc:(...)) 18:38:33:901 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855980.03056165834]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:33:901 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855980.51054]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:33:901 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][call.5000.46855980.51054]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:33:913 CTIOS1-ctios Trace: >>CG:[agent.5000.48325]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10330 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42701 AGID:48325 AGInstr:42701 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48325 AGAvailStatus:0) 18:38:33:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:eAgentStateEvent(eReserved),Msk(0) 18:38:33:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:33:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:33:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:33:914 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:33:914 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:33:914 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:33:914 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:33:914 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48325]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:33:914 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:33:915 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:33:915 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:33:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:33:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:33:916 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:33:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:33:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:33:916 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:33:946 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:0) 18:38:33:946 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:33:946 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:33:946 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:33:946 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:33:946 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:33:946 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:33:947 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:33:947 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:34:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420861]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420861 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41141 ConnDevID:41141 MsgID:eCallBeginEvent DvrKey:call.5000.2131420861) 18:38:34:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420861]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420861 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41141 CallngDevID:41141 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420861) 18:38:34:043 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420861 18:38:34:043 CTIOS1-ctios Trace: [call.5000.2131420861] CallConnection(41141.0) found DeviceID(41141) AgentID(). 18:38:34:043 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:34:043 CTIOS1-ctios Trace: Added CallConnection(41141.0). 18:38:34:043 CTIOS1-ctios Trace: [call.5000.2131420861]::CreateCallConnection(): CallConnection(41141.0) created successfully. 18:38:34:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420861]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420861 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420861 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:42701 ConnDevID:41141 NewConnDevID:41141 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420861) 18:38:34:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420861]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420861 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41141 CallngDevID:41141 CalldDevID:42701 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420861) 18:38:34:044 CTIOS1-ctios Trace: [call.5000.2131420861] Found CallConnection(41141.0) for device 41141. 18:38:34:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420861]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420861 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420861 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:42701 Dialed#:45362 ConnDevID:41141 NewConnDevID:41141 RCallKeyDay:151314 RCallKeyCID:207475 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420861 ICMEntUniqID:icm.151314.207475 RCallKeySeq#:1) 18:38:34:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420861]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420861 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41141 AlrtgDevID: CallngDevID:41141 CalldDevID:42701 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420861 Trnk#:0 TrnkGrp#:0) 18:38:34:044 CTIOS1-ctios Trace: [call.5000.2131420861] Found CallConnection(41141.0) for device 41141. 18:38:34:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420861]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420861 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:420 SGID:8583 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41141 AlrtgDevID:42701 CallngDevID:41141 CalldDevID:42701 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420861 Trnk#:0 TrnkGrp#:0) 18:38:34:045 CTIOS1-ctios Trace: [call.5000.2131420861] Found CallConnection(41141.0) for device 41141. 18:38:34:045 CTIOS1-ctios Trace: [call.5000.2131420861]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42701. 18:38:34:045 CTIOS1-ctios Trace: [call.5000.2131420861] CallConnection(41141.0) found DeviceID(42701) AgentID(48325). 18:38:34:045 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:34:045 CTIOS1-ctios Trace: Added CallConnection(41141.0). 18:38:34:045 CTIOS1-ctios Trace: [call.5000.2131420861]::CreateCallConnection(): CallConnection(41141.0) created successfully. 18:38:34:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420861.41141]:eCallBeginEvent,Msk(bf0002) 18:38:34:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420861.41141]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:34:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420861]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420861 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420861 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41141 NewConnDevID:41141 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420861 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105113))) 18:38:34:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420861.41141]:eCallDataUpdateEvent,Msk(bf0002) 18:38:34:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420861.41141]:eCallOriginatedEvent,Msk(bf0002) 18:38:34:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420861.41141]:eCallDataUpdateEvent,Msk(bf0002) 18:38:34:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420861.41141]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:34:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420861]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420861 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:420 SGID:8583 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42701 CallngDevID:41141 CalldDevID:42701 LstRedirDevID:(null) AnsDevID:42701 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420861 Trnk#:0 TrnkGrp#:0) 18:38:34:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420861.42701]:eCallBeginEvent 18:38:34:045 CTIOS1-ctios Trace: [call.5000.2131420861] Found CallConnection(41141.0). 18:38:34:045 CTIOS1-ctios Trace: [call.5000.2131420861] Found CallConnection(41141.0). 18:38:34:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420861.41141]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:34:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420861.42701]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:34:046 CTIOS1-ctios Trace: >>CG:[agent.5000.48325]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:420 SGID:8583 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10330 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42701 AGID:48325 AGInstr:42701 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48325 AGAvailStatus:0) 18:38:34:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420861.41141]:eCallDataUpdateEvent,Msk(bf0002) 18:38:34:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420861.42701]:eCallDataUpdateEvent,Msk(3f0001) 18:38:34:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420861.41141]:eCallEstablishedEvent,Msk(bf01a6) 18:38:34:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420861.42701]:eCallEstablishedEvent,Msk(bf01a6) 18:38:34:046 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:eAgentStateEvent(eTalking),Msk(0) 18:38:34:046 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:046 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:046 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420861]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420861 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:42701 HldgDevID:42701 MsgID:eCallHeldEvent DvrKey:call.5000.2131420861) 18:38:34:046 CTIOS1-ctios Trace: [call.5000.2131420861] Found CallConnection(42701.0). 18:38:34:047 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:047 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:047 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:047 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:047 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48325]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:047 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48325]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420861.41141]: eCallHeldEvent,Msk(bf0126) 18:38:34:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420861.42701]: eCallHeldEvent,Msk(bf000a) 18:38:34:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420862]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420862 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41142 ConnDevID:41142 MsgID:eCallBeginEvent DvrKey:call.5000.2131420862) 18:38:34:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420862]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420862 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41142 CallngDevID:41142 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420862) 18:38:34:048 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420862 18:38:34:048 CTIOS1-ctios Trace: [call.5000.2131420862] CallConnection(41142.0) found DeviceID(41142) AgentID(). 18:38:34:048 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:34:048 CTIOS1-ctios Trace: Added CallConnection(41142.0). 18:38:34:048 CTIOS1-ctios Trace: [call.5000.2131420862]::CreateCallConnection(): CallConnection(41142.0) created successfully. 18:38:34:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420862.41142]:eCallBeginEvent,Msk(bf0002) 18:38:34:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420862.41142]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:34:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420862]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420862 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420862 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41142 NewConnDevID:41142 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420862) 18:38:34:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420862]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420862 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41142 CallngDevID:41142 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420862) 18:38:34:048 CTIOS1-ctios Trace: [call.5000.2131420862] Found CallConnection(41142.0) for device 41142. 18:38:34:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420862]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420862 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420862 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41142 NewConnDevID:41142 RCallKeyDay:151314 RCallKeyCID:207476 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420862 ICMEntUniqID:icm.151314.207476 RCallKeySeq#:1) 18:38:34:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420862]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420862 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41142 AlrtgDevID: CallngDevID:41142 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420862 Trnk#:0 TrnkGrp#:0) 18:38:34:049 CTIOS1-ctios Trace: [call.5000.2131420862] Found CallConnection(41142.0) for device 41142. 18:38:34:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420862]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420862 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41142 AlrtgDevID:51023 CallngDevID:41142 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420862 Trnk#:0 TrnkGrp#:0) 18:38:34:049 CTIOS1-ctios Trace: [call.5000.2131420862] Found CallConnection(41142.0) for device 41142. 18:38:34:049 CTIOS1-ctios Trace: [call.5000.2131420862]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:34:049 CTIOS1-ctios Trace: [call.5000.2131420862] CallConnection(41142.0) found DeviceID(51023) AgentID(33632). 18:38:34:049 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:34:049 CTIOS1-ctios Trace: Added CallConnection(41142.0). 18:38:34:049 CTIOS1-ctios Trace: [call.5000.2131420862]::CreateCallConnection(): CallConnection(41142.0) created successfully. 18:38:34:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420862]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420862 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420862 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41142 NewConnDevID:41142 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420862 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105113))) 18:38:34:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420862]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420862 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41142 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420862 Trnk#:0 TrnkGrp#:0) 18:38:34:050 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:34:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420862]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420862 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420862) 18:38:34:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420862.41142]:eCallDataUpdateEvent,Msk(bf0002) 18:38:34:050 CTIOS1-ctios Trace: [call.5000.2131420862] Found CallConnection(41142.0). 18:38:34:050 CTIOS1-ctios Trace: [call.5000.2131420862] Found CallConnection(41142.0). 18:38:34:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420862.41142]:eCallOriginatedEvent,Msk(bf0002) 18:38:34:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420862.41142]:eCallDataUpdateEvent,Msk(bf0002) 18:38:34:050 CTIOS1-ctios Trace: [call.5000.2131420862] Found CallConnection(51023.0). 18:38:34:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420862.41142]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:34:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420862.51023]:eCallBeginEvent 18:38:34:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420862.41142]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:34:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420862.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:34:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420862.41142]:eCallDataUpdateEvent,Msk(bf0002) 18:38:34:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420862.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:34:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420862.41142]:eCallEstablishedEvent,Msk(bf01a6) 18:38:34:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420862.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:34:051 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:34:051 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:051 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420862.41142]: eCallHeldEvent,Msk(bf0126) 18:38:34:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420862.51023]: eCallHeldEvent,Msk(bf000a) 18:38:34:072 CTIOS1-ctios Trace: >>CG:[call.5000.2131420863]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420863 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41143 ConnDevID:41143 MsgID:eCallBeginEvent DvrKey:call.5000.2131420863) 18:38:34:072 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420863 18:38:34:072 CTIOS1-ctios Trace: >>CG:[call.5000.2131420863]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420863 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41143 CallngDevID:41143 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420863) 18:38:34:072 CTIOS1-ctios Trace: >>CG:[call.5000.2131420863]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420863 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420863 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41143 NewConnDevID:41143 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420863) 18:38:34:072 CTIOS1-ctios Trace: >>CG:[call.5000.2131420863]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420863 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41143 CallngDevID:41143 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420863) 18:38:34:072 CTIOS1-ctios Trace: [call.5000.2131420863] CallConnection(41143.0) found DeviceID(41143) AgentID(). 18:38:34:072 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:34:072 CTIOS1-ctios Trace: Added CallConnection(41143.0). 18:38:34:072 CTIOS1-ctios Trace: [call.5000.2131420863]::CreateCallConnection(): CallConnection(41143.0) created successfully. 18:38:34:072 CTIOS1-ctios Trace: [call.5000.2131420863] Found CallConnection(41143.0) for device 41143. 18:38:34:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420863.41143]:eCallBeginEvent,Msk(bf0002) 18:38:34:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420863.41143]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:34:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420863.41143]:eCallDataUpdateEvent,Msk(bf0002) 18:38:34:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420863.41143]:eCallOriginatedEvent,Msk(bf0002) 18:38:34:073 CTIOS1-ctios Trace: >>CG:[call.5000.2131420863]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420863 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420863 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41143 NewConnDevID:41143 RCallKeyDay:151314 RCallKeyCID:207477 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420863 ICMEntUniqID:icm.151314.207477 RCallKeySeq#:1) 18:38:34:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420863.41143]:eCallDataUpdateEvent,Msk(bf0002) 18:38:34:073 CTIOS1-ctios Trace: >>CG:[call.5000.2131420863]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420863 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41143 AlrtgDevID: CallngDevID:41143 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420863 Trnk#:0 TrnkGrp#:0) 18:38:34:073 CTIOS1-ctios Trace: [call.5000.2131420863] Found CallConnection(41143.0) for device 41143. 18:38:34:074 CTIOS1-ctios Trace: >>CG:[call.5000.2131420863]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420863 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41143 AlrtgDevID:51044 CallngDevID:41143 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420863 Trnk#:0 TrnkGrp#:0) 18:38:34:074 CTIOS1-ctios Trace: [call.5000.2131420863] Found CallConnection(41143.0) for device 41143. 18:38:34:074 CTIOS1-ctios Trace: [call.5000.2131420863]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:34:074 CTIOS1-ctios Trace: [call.5000.2131420863] CallConnection(41143.0) found DeviceID(51044) AgentID(05230). 18:38:34:074 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:34:074 CTIOS1-ctios Trace: Added CallConnection(41143.0). 18:38:34:074 CTIOS1-ctios Trace: [call.5000.2131420863]::CreateCallConnection(): CallConnection(41143.0) created successfully. 18:38:34:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420863.41143]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:34:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420863.51044]:eCallBeginEvent 18:38:34:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420863.41143]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:34:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420863.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:34:074 CTIOS1-ctios Trace: >>CG:[call.5000.2131420863]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420863 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420863 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41143 NewConnDevID:41143 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420863 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105113))) 18:38:34:074 CTIOS1-ctios Trace: >>CG:[call.5000.2131420863]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420863 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41143 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420863 Trnk#:0 TrnkGrp#:0) 18:38:34:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420863.41143]:eCallDataUpdateEvent,Msk(bf0002) 18:38:34:074 CTIOS1-ctios Trace: [call.5000.2131420863] Found CallConnection(41143.0). 18:38:34:074 CTIOS1-ctios Trace: [call.5000.2131420863] Found CallConnection(41143.0). 18:38:34:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420863.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:34:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420863.41143]:eCallEstablishedEvent,Msk(bf01a6) 18:38:34:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420863.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:34:075 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:34:075 CTIOS1-ctios Trace: >>CG:[call.5000.2131420863]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420863 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420863) 18:38:34:075 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:34:075 CTIOS1-ctios Trace: [call.5000.2131420863] Found CallConnection(51044.0). 18:38:34:075 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:075 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420863.41143]: eCallHeldEvent,Msk(bf0126) 18:38:34:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420863.51044]: eCallHeldEvent,Msk(bf000a) 18:38:34:118 CTIOS1-ctios Trace: >>CG:[call.5000.2131420861]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420861 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420861 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41141 NewConnDevID:41141 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420861 ecc:(...)) 18:38:34:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420861.41141]:eCallDataUpdateEvent,Msk(bf0126) 18:38:34:119 CTIOS1-ctios Trace: >>CG:[call.5000.2131420862]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420862 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420862 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41142 NewConnDevID:41142 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420862 ecc:(...)) 18:38:34:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420861.42701]:eCallDataUpdateEvent,Msk(bf000a) 18:38:34:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420862.41142]:eCallDataUpdateEvent,Msk(bf0126) 18:38:34:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420862.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:34:135 CTIOS1-ctios Trace: >>CG:[call.5000.2131420863]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420863 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420863 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41143 NewConnDevID:41143 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420863 ecc:(...)) 18:38:34:135 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420863.41143]:eCallDataUpdateEvent,Msk(bf0126) 18:38:34:136 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420863.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:34:183 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:1) 18:38:34:183 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:34:183 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:183 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:183 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:183 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:183 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:184 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:184 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:264 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:34:264 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:34:264 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:34:421 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:38:34:421 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:34:422 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:34:424 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:38:34:442 CTIOS1-ctios Trace: >>CG:[call.5000.2131420863]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420863 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420863) 18:38:34:442 CTIOS1-ctios Trace: >>CG:[call.5000.2131420863]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420863 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41143 RelDevID:41143 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420863) 18:38:34:442 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420863.41143]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:34:442 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420863.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:34:442 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420863.41143]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:34:442 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420863.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:34:442 CTIOS1-ctios Trace: >>CG:[call.5000.2131420863]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420863 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41143 MsgID:eCallClearedEvent DvrKey:call.5000.2131420863) 18:38:34:443 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420863.41143]:eCallClearedEvent,Msk(3f0000) 18:38:34:443 CTIOS1-ctios Trace: >>CG:[call.5000.2131420863]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420863 ConnDevIDTyp:0 ConnDevID:41143 MsgID:eCallEndEvent DvrKey:call.5000.2131420863) 18:38:34:443 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420863.51044]:eCallClearedEvent,Msk(3f0000) 18:38:34:443 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420863.41143]:eCallEndEvent 18:38:34:443 CTIOS1-ctios Trace: Removed CallConnection(41143.0). 18:38:34:443 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:34:443 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420863.51044]:eCallEndEvent 18:38:34:443 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420863 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:34:443 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:34:443 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:34:443 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:443 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:476 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32372468 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5124 LogdOnTimeTdy:9448 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:300 LogdOnTimeSess:702 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:34:512 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:34:512 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:34:512 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:543 CTIOS1-ctios Trace: ->RCV[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4) a=42229][agent.5000.42229]:eSetAgentStateRequest(eNotReady) 18:38:34:573 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:38:34:573 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:34:573 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:34:573 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:34:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:34:574 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:34:574 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:34:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:34:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:34:574 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:34:574 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:34:574 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:34:588 CTIOS1-ctios Trace: >>CG:[call.5000.2131420862]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420862 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420862) 18:38:34:589 CTIOS1-ctios Trace: >>CG:[call.5000.2131420862]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420862 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41142 RelDevID:41142 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420862) 18:38:34:589 CTIOS1-ctios Trace: >>CG:[call.5000.2131420862]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420862 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41142 MsgID:eCallClearedEvent DvrKey:call.5000.2131420862) 18:38:34:589 CTIOS1-ctios Trace: >>CG:[call.5000.2131420862]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420862 ConnDevIDTyp:0 ConnDevID:41142 MsgID:eCallEndEvent DvrKey:call.5000.2131420862) 18:38:34:589 CTIOS1-ctios Trace: Removed CallConnection(41142.0). 18:38:34:589 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:34:589 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420862 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:34:589 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420862.41142]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:34:589 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:34:589 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420862.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:34:589 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420862.41142]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:34:589 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420862.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:34:589 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420862.41142]:eCallClearedEvent,Msk(3f0000) 18:38:34:589 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420862.51023]:eCallClearedEvent,Msk(3f0000) 18:38:34:589 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420862.41142]:eCallEndEvent 18:38:34:589 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420862.51023]:eCallEndEvent 18:38:34:590 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:34:590 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:590 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:607 CTIOS1-ctios Trace: [call.5000.154709782] Found CallConnection(21010.0) for device 21010. 18:38:34:607 CTIOS1-ctios Trace: [call.5000.154709782] Found CallConnection(21010.0) for device 21010. 18:38:34:618 CTIOS1-ctios Trace: >>CG:[call.5000.154709782]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709782 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21010 RelDevID:21010 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709782) 18:38:34:618 CTIOS1-ctios Trace: >>CG:[call.5000.154709782]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709782 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2136983104 RelDevID:2136983104 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709782) 18:38:34:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709782.2136983104]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:34:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709782.21010]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:34:618 CTIOS1-ctios Trace: >>CG:[call.5000.154709782]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709782 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2136983104 MsgID:eCallClearedEvent DvrKey:call.5000.154709782) 18:38:34:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709782.2136983104]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:34:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709782.21010]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:34:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709782.2136983104]:eCallClearedEvent,Msk(3f0000) 18:38:34:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709782.21010]:eCallClearedEvent,Msk(3f0000) 18:38:34:620 CTIOS1-ctios Trace: >>CG:[agent.5000.6489]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:503 SGID:5038 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:8385 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21010 AGID:6489 AGInstr:21010 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6489 AGAvailStatus:0) 18:38:34:620 CTIOS1-ctios Trace: [agent.5000.6489]: Current Wrapup Mode = 3 18:38:34:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6489]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:34:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6489]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:34:635 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32372470 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5956 LogdOnTimeTdy:9353 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5956 LogdOnTimeSess:9353 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:34:667 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:38:34:667 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:34:667 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:694 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8612 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42067 AGID:42229 AGInstr:42067 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42229 AGAvailStatus:0) 18:38:34:694 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:34:694 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:34:694 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:34:694 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:34:694 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:34:695 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:34:695 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:34:695 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:34:695 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:34:695 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eSetAgentStateConf(UniqObjID:agent.5000.42229 MsgID:eSetAgentStateConf TgtCILClntID:FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)) 18:38:34:695 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eSetAgentStateConf 18:38:34:768 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:38:34:769 CTIOS1-ctios Trace: >>CG:[call.5000.46855986]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855986 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42037 ConnDevID:42037 MsgID:eCallBeginEvent DvrKey:call.5000.46855986 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105114))) 18:38:34:769 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855986 18:38:34:769 CTIOS1-ctios Trace: >>CG:[call.5000.46855986]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855986 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42037 CallngDevID:42037 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855986) 18:38:34:769 CTIOS1-ctios Trace: [call.5000.46855986] CallConnection(42037.0) found DeviceID(42037) AgentID(48558). 18:38:34:769 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:34:769 CTIOS1-ctios Trace: Added CallConnection(42037.0). 18:38:34:769 CTIOS1-ctios Trace: [call.5000.46855986]::CreateCallConnection(): CallConnection(42037.0) created successfully. 18:38:34:769 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:38:34:769 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:769 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:770 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:770 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:770 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:770 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:770 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:770 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855986.42037]:eCallBeginEvent,Msk(bf0002) 18:38:34:770 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855986.42037]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:34:771 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:0) 18:38:34:771 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:38:34:771 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:771 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:771 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:771 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:771 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:771 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:771 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:34:832 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:38:34:849 CTIOS1-ctios Trace: ->RCV[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4) a=42380][agent.5000.42380]:eSetAgentStateRequest(eNotReady) 18:38:34:893 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:38:34:893 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:34:893 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:34:893 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:894 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:894 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:894 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:894 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:894 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:894 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:894 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:34:894 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:34:936 CTIOS1-ctios Trace: ->RCV[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4) a=42229][agent.5000.42229]:eSetAgentStateRequest(eAvailable) 18:38:34:947 CTIOS1-ctios Trace: >>CG:[call.5000.46855986]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855986 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42037 RelDevID:42037 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855986) 18:38:34:948 CTIOS1-ctios Trace: >>CG:[call.5000.46855986]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855986 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42037 MsgID:eCallClearedEvent DvrKey:call.5000.46855986) 18:38:34:948 CTIOS1-ctios Trace: >>CG:[call.5000.46855986]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855986 ConnDevIDTyp:0 ConnDevID:42037 MsgID:eCallEndEvent DvrKey:call.5000.46855986) 18:38:34:948 CTIOS1-ctios Trace: Removed CallConnection(42037.0). 18:38:34:948 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855986 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:34:948 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:38:34:948 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855986.42037]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:34:948 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855986.42037]:eCallClearedEvent,Msk(3f0000) 18:38:34:948 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855986.42037]:eCallEndEvent 18:38:34:948 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:34:948 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:949 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:949 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:949 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:949 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:949 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:949 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:965 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eNotReady) 18:38:34:996 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8612 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42067 AGID:42229 AGInstr:42067 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42229 AGAvailStatus:1) 18:38:34:996 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:34:996 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:34:996 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:997 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:997 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:997 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:997 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:997 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:997 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:34:997 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eSetAgentStateConf(UniqObjID:agent.5000.42229 MsgID:eSetAgentStateConf TgtCILClntID:FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)) 18:38:34:997 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eSetAgentStateConf 18:38:35:000 CTIOS1-ctios Trace: >>CG:[agent.5000.42380]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8886 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42112 AGID:42380 AGInstr:42112 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42380 AGAvailStatus:0) 18:38:35:000 CTIOS1-ctios Trace: >>CG:[agent.5000.42380]:eSetAgentStateConf(UniqObjID:agent.5000.42380 MsgID:eSetAgentStateConf TgtCILClntID:FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)) 18:38:35:000 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:35:000 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:35:000 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:000 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:000 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:000 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:000 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:000 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:000 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:000 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:eSetAgentStateConf 18:38:35:092 CTIOS1-ctios Trace: ->RCV[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4) a=48456][agent.5000.48456]:eSetAgentStateRequest(eNotReady) 18:38:35:116 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:0) 18:38:35:116 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:35:116 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:35:116 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:116 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:116 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:116 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:116 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:117 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:117 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:117 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:38:35:117 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:38:35:129 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eNotReady) 18:38:35:131 CTIOS1-ctios Trace: [call.5000.46855401] Found CallConnection(42097.0) for device 42097. 18:38:35:131 CTIOS1-ctios Trace: [call.5000.46855401] Found CallConnection(42097.0) for device 42097. 18:38:35:145 CTIOS1-ctios Trace: >>CG:[call.5000.46855401]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855401 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42097 RelDevID:42097 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855401) 18:38:35:146 CTIOS1-ctios Trace: >>CG:[call.5000.46855401]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855401 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:04235761810 RelDevID:04235761810 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855401) 18:38:35:146 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855401.04235761810]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:35:146 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855401.42097]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:35:146 CTIOS1-ctios Trace: <-SND[FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855401.42097]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:35:146 CTIOS1-ctios Trace: >>CG:[call.5000.46855401]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855401 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:04235761810 MsgID:eCallClearedEvent DvrKey:call.5000.46855401) 18:38:35:146 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855401.04235761810]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:35:146 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855401.42097]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:35:146 CTIOS1-ctios Trace: <-SND[FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855401.42097]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:35:146 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855401.04235761810]:eCallClearedEvent,Msk(3f0000) 18:38:35:146 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855401.42097]:eCallClearedEvent,Msk(3f0000) 18:38:35:146 CTIOS1-ctios Trace: <-SND[FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855401.42097]:eCallClearedEvent,Msk(3f0000) 18:38:35:146 CTIOS1-ctios Trace: >>CG:[agent.5000.41916]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:308 SGID:5021 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9048 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42097 AGID:41916 AGInstr:42097 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41916 AGAvailStatus:0) 18:38:35:146 CTIOS1-ctios Trace: [agent.5000.41916]: Current Wrapup Mode = 3 18:38:35:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:35:146 CTIOS1-ctios Trace: <-SND[FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:35:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:35:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:35:146 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:35:146 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:35:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:35:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:35:146 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:35:179 CTIOS1-ctios Trace: ->RCV[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4) a=3693][agent.5000.3693]:eSetAgentStateRequest(eNotReady) 18:38:35:240 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10520 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42253 AGID:48456 AGInstr:42253 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48456 AGAvailStatus:0) 18:38:35:241 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:35:241 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:35:241 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:241 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:241 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:241 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:241 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:241 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:241 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:242 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eSetAgentStateConf(UniqObjID:agent.5000.48456 MsgID:eSetAgentStateConf TgtCILClntID:GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)) 18:38:35:242 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eSetAgentStateConf 18:38:35:277 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:0) 18:38:35:277 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:35:277 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:35:277 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:278 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:38:35:278 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:38:35:299 CTIOS1-ctios Trace: >>CG:[call.5000.46855678]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855678 ConnDevIDTyp:0 ConnDevID:42598 MsgID:eCallEndEvent DvrKey:call.5000.46855678) 18:38:35:299 CTIOS1-ctios Trace: Removed CallConnection(02134710407.1). 18:38:35:299 CTIOS1-ctios Trace: Removed CallConnection(42598.0). 18:38:35:299 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855678 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:35:299 CTIOS1-ctios Trace: >>CG:[agent.5000.48731]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11056 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42598 AGID:48731 AGInstr:42598 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48731 AGAvailStatus:1) 18:38:35:300 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855678.02134710407]:eCallEndEvent 18:38:35:300 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855678.42598]:eCallEndEvent 18:38:35:300 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:35:300 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:300 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:300 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:301 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:301 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:301 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:301 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:301 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48731]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:301 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:331 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5864 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42163 AGID:3693 AGInstr:42163 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3693 AGAvailStatus:0) 18:38:35:331 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:35:331 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:35:332 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:332 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:332 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:332 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:332 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:332 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:332 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:35:332 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eSetAgentStateConf(UniqObjID:agent.5000.3693 MsgID:eSetAgentStateConf TgtCILClntID:GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)) 18:38:35:332 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eSetAgentStateConf 18:38:35:365 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eAvailable) 18:38:35:376 CTIOS1-ctios Trace: ->RCV[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4) a=42380][agent.5000.42380]:eSetAgentStateRequest(eAvailable) 18:38:35:411 CTIOS1-ctios Trace: ->RCV[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4) a=48456][agent.5000.48456]:eSetAgentStateRequest(eAvailable) 18:38:35:427 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:1) 18:38:35:427 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:35:427 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:35:427 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:427 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:427 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:427 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:427 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:428 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:428 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:428 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:38:35:428 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:38:35:436 CTIOS1-ctios Trace: >>CG:[agent.5000.42380]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8886 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42112 AGID:42380 AGInstr:42112 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42380 AGAvailStatus:1) 18:38:35:436 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:35:436 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:35:436 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:436 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:436 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:436 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:437 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:437 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:437 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:437 CTIOS1-ctios Trace: >>CG:[agent.5000.42380]:eSetAgentStateConf(UniqObjID:agent.5000.42380 MsgID:eSetAgentStateConf TgtCILClntID:FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)) 18:38:35:437 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:eSetAgentStateConf 18:38:35:472 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10520 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42253 AGID:48456 AGInstr:42253 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48456 AGAvailStatus:1) 18:38:35:472 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:35:472 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:35:472 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:472 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:472 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:472 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:472 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:472 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:472 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:473 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eSetAgentStateConf(UniqObjID:agent.5000.48456 MsgID:eSetAgentStateConf TgtCILClntID:GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)) 18:38:35:473 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eSetAgentStateConf 18:38:35:572 CTIOS1-ctios Trace: >>CG:[agent.5000.3601]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5619 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42157 AGID:3601 AGInstr:42157 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3601 AGAvailStatus:1) 18:38:35:572 CTIOS1-ctios Trace: >>CG:[call.5000.46855987]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855987 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42157 ConnDevID:42157 MsgID:eCallBeginEvent DvrKey:call.5000.46855987 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105115))) 18:38:35:572 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855987 18:38:35:572 CTIOS1-ctios Trace: >>CG:[call.5000.46855987]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855987 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42157 CallngDevID:42157 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855987) 18:38:35:572 CTIOS1-ctios Trace: [call.5000.46855987] CallConnection(42157.0) found DeviceID(42157) AgentID(3601). 18:38:35:572 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:35:572 CTIOS1-ctios Trace: Added CallConnection(42157.0). 18:38:35:572 CTIOS1-ctios Trace: [call.5000.46855987]::CreateCallConnection(): CallConnection(42157.0) created successfully. 18:38:35:572 CTIOS1-ctios Trace: >>CG:[agent.5000.3601]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5619 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42157 AGID:3601 AGInstr:42157 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3601 AGAvailStatus:0) 18:38:35:572 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:eAgentStateEvent(eTalking),Msk(0) 18:38:35:572 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:35:573 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:35:573 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:35:573 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:35:573 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:35:573 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:35:573 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:35:573 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855987.42157]:eCallBeginEvent,Msk(bf0002) 18:38:35:573 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855987.42157]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:35:573 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:eAgentStateEvent(eTalking),Msk(0) 18:38:35:573 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:35:573 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:35:573 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:35:573 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:35:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:35:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:35:574 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:35:577 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:2 SVCID:9801 SG#:2 SGID:9785 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42599 ANI:0642001553 UsrToUsrInfo:(null) Dialed#:45230 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207421 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207421 RCallKeySeq#:1 CallTypIDTag:5272 PreCallIIDTag:7991203) 18:38:35:577 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:35:578 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eAvailable) 18:38:35:608 CTIOS1-ctios Trace: >>CG:[agent.5000.48684]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10921 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42599 AGID:48684 AGInstr:42599 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48684 AGAvailStatus:0) 18:38:35:608 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:eAgentStateEvent(eReserved),Msk(0) 18:38:35:608 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:eAgentStateEvent(eReserved),Msk(0) 18:38:35:609 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:35:609 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:35:609 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:35:609 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:35:609 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:35:609 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:35:609 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:35:609 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:35:609 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:35:640 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:1) 18:38:35:640 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:35:640 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:35:640 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:641 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:38:35:641 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:38:35:644 CTIOS1-ctios Trace: >>CG:[call.5000.46855988]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855988 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0642001553 DNIS:42599 Dialed#:45230 ConnDevID:0642001553 RCallKeyDay:151314 RCallKeyCID:207421 MsgID:eCallBeginEvent DvrKey:call.5000.46855988 ecc:(...) ICMEntUniqID:icm.151314.207421 RCallKeySeq#:2) 18:38:35:644 CTIOS1-ctios Trace: >>CG:[call.5000.46855988]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855988 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0642001553 AlrtgDevID:(null) CallngDevID:0642001553 CalldDevID:42599 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855988 Trnk#:0 TrnkGrp#:0) 18:38:35:644 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855988 18:38:35:644 CTIOS1-ctios Trace: [call.5000.46855988]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0642001553. 18:38:35:644 CTIOS1-ctios Trace: CallConnection(0642001553.1) created AgentObject (Device) for DeviceID(0642001553). 18:38:35:644 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:35:644 CTIOS1-ctios Trace: Added CallConnection(0642001553.1). 18:38:35:644 CTIOS1-ctios Trace: [call.5000.46855988]::CreateCallConnection(): CallConnection(0642001553.1) created successfully. 18:38:35:645 CTIOS1-ctios Trace: >>CG:[call.5000.46855988]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855988 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:2 SGID:9785 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0642001553 AlrtgDevID:42599 CallngDevID:0642001553 CalldDevID:42599 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855988 Trnk#:0 TrnkGrp#:0) 18:38:35:645 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855988.0642001553]:eCallBeginEvent 18:38:35:645 CTIOS1-ctios Trace: [call.5000.46855988] Found CallConnection(0642001553.1) for device 0642001553. 18:38:35:645 CTIOS1-ctios Trace: [call.5000.46855988]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42599. 18:38:35:645 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855988.0642001553]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:35:645 CTIOS1-ctios Trace: [call.5000.46855988] CallConnection(0642001553.1) found DeviceID(42599) AgentID(48684). 18:38:35:645 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:35:645 CTIOS1-ctios Trace: Added CallConnection(0642001553.1). 18:38:35:645 CTIOS1-ctios Trace: [call.5000.46855988]::CreateCallConnection(): CallConnection(0642001553.1) created successfully. 18:38:35:645 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855988.42599]:eCallBeginEvent 18:38:35:645 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855988.42599]:eCallBeginEvent 18:38:35:645 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855988.0642001553]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:35:645 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855988.42599]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:35:645 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855988.42599]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:35:710 CTIOS1-ctios Trace: ->RCV[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4) a=48653][call.5000.46855831.42529]:eSetCallDataRequest 18:38:35:710 CTIOS1-ctios Trace: [call.5000.46855831.42529] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:35:710 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855831.42529]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:35:758 CTIOS1-ctios Trace: [call.5000.46855723] Found CallConnection(21059.0) for device 21059. 18:38:35:761 CTIOS1-ctios Trace: [call.5000.46855723] Found CallConnection(21059.0) for device 21059. 18:38:35:761 CTIOS1-ctios Trace: >>CG:[call.5000.46855723]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855723 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21059 RelDevID:21059 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855723) 18:38:35:761 CTIOS1-ctios Trace: >>CG:[call.5000.46855723]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855723 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9703002017513 RelDevID:9703002017513 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855723) 18:38:35:761 CTIOS1-ctios Trace: >>CG:[call.5000.46855723]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855723 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:9703002017513 MsgID:eCallClearedEvent DvrKey:call.5000.46855723) 18:38:35:761 CTIOS1-ctios Trace: >>CG:[agent.5000.055146]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:401 SGID:11225 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11171 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21059 AGID:055146 AGInstr:21059 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055146 AGAvailStatus:0) 18:38:35:761 CTIOS1-ctios Trace: [agent.5000.055146]: Current Wrapup Mode = 0 18:38:35:761 CTIOS1-ctios Trace: [call.5000.46855723.21059] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:35:761 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855723.9703002017513]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:35:761 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855723.21059]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:35:761 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855723.9703002017513]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:35:761 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855723.21059]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:35:761 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855723.9703002017513]:eCallClearedEvent,Msk(3f0000) 18:38:35:761 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855723.21059]:eCallClearedEvent,Msk(3f0000) 18:38:35:762 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055146]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:35:769 CTIOS1-ctios Trace: >>CG:[call.5000.46855831]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855831 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855831 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03337003212 CallWrpupData:1236_0800_789_789 EVO Activation ,112 NewConnDevID:42529 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855831 ecc:(...)) 18:38:35:770 CTIOS1-ctios Trace: >>CG:[call.5000.46855831.42529]:eSetCallDataConf(UniqObjID:call.5000.46855831.42529 MsgID:eSetCallDataConf TgtCILClntID:FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)) 18:38:35:770 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855831.03337003212]:eCallDataUpdateEvent 18:38:35:770 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855831.42529]:eCallDataUpdateEvent 18:38:35:770 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855831.42529]:eCallDataUpdateEvent 18:38:35:856 CTIOS1-ctios Trace: [call.5000.46855030] Found CallConnection(42247.0) for device 42247. 18:38:35:857 CTIOS1-ctios Trace: [call.5000.46855030] Found CallConnection(42247.0) for device 42247. 18:38:35:858 CTIOS1-ctios Trace: >>CG:[call.5000.46855030]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855030 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42247 RelDevID:42247 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855030) 18:38:35:858 CTIOS1-ctios Trace: >>CG:[call.5000.46855030]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855030 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0512609436 RelDevID:0512609436 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855030) 18:38:35:858 CTIOS1-ctios Trace: >>CG:[call.5000.46855030]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855030 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0512609436 MsgID:eCallClearedEvent DvrKey:call.5000.46855030) 18:38:35:858 CTIOS1-ctios Trace: >>CG:[agent.5000.48829]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11156 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42247 AGID:48829 AGInstr:42247 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48829 AGAvailStatus:0) 18:38:35:858 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855030.0512609436]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:35:858 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855030.42247]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:35:858 CTIOS1-ctios Trace: [agent.5000.48829]: Current Wrapup Mode = 3 18:38:35:859 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855030.0512609436]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:35:859 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855030.42247]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:35:859 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855030.0512609436]:eCallClearedEvent,Msk(3f0000) 18:38:35:859 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855030.42247]:eCallClearedEvent,Msk(3f0000) 18:38:35:859 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:35:859 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:35:859 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:35:859 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:35:859 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:35:860 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48829]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:35:860 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48829]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:35:860 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:35:860 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:35:860 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48829]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:35:860 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:35:860 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:35:865 CTIOS1-ctios Trace: >>CG:[call.5000.46855987]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855987 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42157 RelDevID:42157 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855987) 18:38:35:865 CTIOS1-ctios Trace: >>CG:[call.5000.46855987]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855987 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42157 MsgID:eCallClearedEvent DvrKey:call.5000.46855987) 18:38:35:865 CTIOS1-ctios Trace: >>CG:[call.5000.46855987]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855987 ConnDevIDTyp:0 ConnDevID:42157 MsgID:eCallEndEvent DvrKey:call.5000.46855987) 18:38:35:865 CTIOS1-ctios Trace: Removed CallConnection(42157.0). 18:38:35:865 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855987 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:35:865 CTIOS1-ctios Trace: >>CG:[agent.5000.3601]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5619 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42157 AGID:3601 AGInstr:42157 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3601 AGAvailStatus:1) 18:38:35:866 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855987.42157]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:35:866 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855987.42157]:eCallClearedEvent,Msk(3f0000) 18:38:35:866 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855987.42157]:eCallEndEvent 18:38:35:866 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:35:866 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:866 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:866 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:866 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:866 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:866 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:867 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:882 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207485 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207485 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991311) 18:38:35:883 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207486 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207486 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991312) 18:38:35:883 CTIOS1-ctios Trace: ->RCV[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4) a=3693][agent.5000.3693]:eSetAgentStateRequest(eAvailable) 18:38:35:911 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:35:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:35:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:35:911 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:35:912 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:35:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:35:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:35:912 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:35:931 CTIOS1-ctios Trace: ->RCV[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4) a=48514][agent.5000.48514]:eSetAgentStateRequest(eNotReady) 18:38:35:942 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5864 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42163 AGID:3693 AGInstr:42163 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3693 AGAvailStatus:1) 18:38:35:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:35:942 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:35:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:942 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:942 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:943 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:943 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:943 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eSetAgentStateConf(UniqObjID:agent.5000.3693 MsgID:eSetAgentStateConf TgtCILClntID:GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)) 18:38:35:943 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:35:943 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eSetAgentStateConf 18:38:36:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420864]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420864 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41147 ConnDevID:41147 MsgID:eCallBeginEvent DvrKey:call.5000.2131420864) 18:38:36:040 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420864 18:38:36:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420864]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420864 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41147 CallngDevID:41147 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420864) 18:38:36:040 CTIOS1-ctios Trace: [call.5000.2131420864] CallConnection(41147.0) found DeviceID(41147) AgentID(). 18:38:36:040 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:36:040 CTIOS1-ctios Trace: Added CallConnection(41147.0). 18:38:36:040 CTIOS1-ctios Trace: [call.5000.2131420864]::CreateCallConnection(): CallConnection(41147.0) created successfully. 18:38:36:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420864.41147]:eCallBeginEvent,Msk(bf0002) 18:38:36:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420864.41147]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:36:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420864]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420864 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420864 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41147 NewConnDevID:41147 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420864) 18:38:36:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420864]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420864 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41147 CallngDevID:41147 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420864) 18:38:36:043 CTIOS1-ctios Trace: [call.5000.2131420864] Found CallConnection(41147.0) for device 41147. 18:38:36:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420864]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420864 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420864 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41147 NewConnDevID:41147 RCallKeyDay:151314 RCallKeyCID:207485 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420864 ICMEntUniqID:icm.151314.207485 RCallKeySeq#:1) 18:38:36:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420864]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420864 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41147 AlrtgDevID: CallngDevID:41147 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420864 Trnk#:0 TrnkGrp#:0) 18:38:36:043 CTIOS1-ctios Trace: [call.5000.2131420864] Found CallConnection(41147.0) for device 41147. 18:38:36:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420864]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420864 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41147 AlrtgDevID:51023 CallngDevID:41147 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420864 Trnk#:0 TrnkGrp#:0) 18:38:36:043 CTIOS1-ctios Trace: [call.5000.2131420864] Found CallConnection(41147.0) for device 41147. 18:38:36:043 CTIOS1-ctios Trace: [call.5000.2131420864]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:36:043 CTIOS1-ctios Trace: [call.5000.2131420864] CallConnection(41147.0) found DeviceID(51023) AgentID(33632). 18:38:36:043 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:36:043 CTIOS1-ctios Trace: Added CallConnection(41147.0). 18:38:36:043 CTIOS1-ctios Trace: [call.5000.2131420864]::CreateCallConnection(): CallConnection(41147.0) created successfully. 18:38:36:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420864]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420864 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420864 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41147 NewConnDevID:41147 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420864 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105115))) 18:38:36:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420864]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420864 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41147 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420864 Trnk#:0 TrnkGrp#:0) 18:38:36:044 CTIOS1-ctios Trace: [call.5000.2131420864] Found CallConnection(41147.0). 18:38:36:044 CTIOS1-ctios Trace: [call.5000.2131420864] Found CallConnection(41147.0). 18:38:36:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420864.41147]:eCallDataUpdateEvent,Msk(bf0002) 18:38:36:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420864.41147]:eCallOriginatedEvent,Msk(bf0002) 18:38:36:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420864.41147]:eCallDataUpdateEvent,Msk(bf0002) 18:38:36:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420864.41147]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:36:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420864.51023]:eCallBeginEvent 18:38:36:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420864.41147]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:36:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420864.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:36:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420864.41147]:eCallDataUpdateEvent,Msk(bf0002) 18:38:36:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420864.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:36:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420864.41147]:eCallEstablishedEvent,Msk(bf01a6) 18:38:36:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420864.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:36:046 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:36:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420864]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420864 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420864) 18:38:36:046 CTIOS1-ctios Trace: [call.5000.2131420864] Found CallConnection(51023.0). 18:38:36:046 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:36:046 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:047 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420864.41147]: eCallHeldEvent,Msk(bf0126) 18:38:36:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420864.51023]: eCallHeldEvent,Msk(bf000a) 18:38:36:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420865]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420865 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41148 ConnDevID:41148 MsgID:eCallBeginEvent DvrKey:call.5000.2131420865) 18:38:36:049 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420865 18:38:36:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420865]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420865 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41148 CallngDevID:41148 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420865) 18:38:36:049 CTIOS1-ctios Trace: [call.5000.2131420865] CallConnection(41148.0) found DeviceID(41148) AgentID(). 18:38:36:049 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:36:049 CTIOS1-ctios Trace: Added CallConnection(41148.0). 18:38:36:049 CTIOS1-ctios Trace: [call.5000.2131420865]::CreateCallConnection(): CallConnection(41148.0) created successfully. 18:38:36:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420865]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420865 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420865 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41148 NewConnDevID:41148 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420865) 18:38:36:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420865]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420865 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41148 CallngDevID:41148 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420865) 18:38:36:049 CTIOS1-ctios Trace: [call.5000.2131420865] Found CallConnection(41148.0) for device 41148. 18:38:36:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420865]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420865 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420865 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41148 NewConnDevID:41148 RCallKeyDay:151314 RCallKeyCID:207486 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420865 ICMEntUniqID:icm.151314.207486 RCallKeySeq#:1) 18:38:36:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420865.41148]:eCallBeginEvent,Msk(bf0002) 18:38:36:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420865.41148]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:36:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420865.41148]:eCallDataUpdateEvent,Msk(bf0002) 18:38:36:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420865.41148]:eCallOriginatedEvent,Msk(bf0002) 18:38:36:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420865.41148]:eCallDataUpdateEvent,Msk(bf0002) 18:38:36:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420865]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420865 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41148 AlrtgDevID: CallngDevID:41148 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420865 Trnk#:0 TrnkGrp#:0) 18:38:36:051 CTIOS1-ctios Trace: [call.5000.2131420865] Found CallConnection(41148.0) for device 41148. 18:38:36:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420865]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420865 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41148 AlrtgDevID:51044 CallngDevID:41148 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420865 Trnk#:0 TrnkGrp#:0) 18:38:36:052 CTIOS1-ctios Trace: [call.5000.2131420865] Found CallConnection(41148.0) for device 41148. 18:38:36:052 CTIOS1-ctios Trace: [call.5000.2131420865]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:36:052 CTIOS1-ctios Trace: [call.5000.2131420865] CallConnection(41148.0) found DeviceID(51044) AgentID(05230). 18:38:36:052 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:36:052 CTIOS1-ctios Trace: Added CallConnection(41148.0). 18:38:36:052 CTIOS1-ctios Trace: [call.5000.2131420865]::CreateCallConnection(): CallConnection(41148.0) created successfully. 18:38:36:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420865]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420865 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420865 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41148 NewConnDevID:41148 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420865 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105115))) 18:38:36:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420865]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420865 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41148 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420865 Trnk#:0 TrnkGrp#:0) 18:38:36:052 CTIOS1-ctios Trace: [call.5000.2131420865] Found CallConnection(41148.0). 18:38:36:052 CTIOS1-ctios Trace: [call.5000.2131420865] Found CallConnection(41148.0). 18:38:36:052 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:36:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420865]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420865 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420865) 18:38:36:052 CTIOS1-ctios Trace: [call.5000.2131420865] Found CallConnection(51044.0). 18:38:36:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420865.41148]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:36:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420865.51044]:eCallBeginEvent 18:38:36:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420865.41148]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:36:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420865.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:36:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420865.41148]:eCallDataUpdateEvent,Msk(bf0002) 18:38:36:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420865.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:36:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420865.41148]:eCallEstablishedEvent,Msk(bf01a6) 18:38:36:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420865.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:36:054 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:36:054 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:054 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420865.41148]: eCallHeldEvent,Msk(bf0126) 18:38:36:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420865.51044]: eCallHeldEvent,Msk(bf000a) 18:38:36:101 CTIOS1-ctios Trace: >>CG:[agent.5000.48514]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10685 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42121 AGID:48514 AGInstr:42121 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48514 AGAvailStatus:0) 18:38:36:101 CTIOS1-ctios Trace: >>CG:[agent.5000.48514]:eSetAgentStateConf(UniqObjID:agent.5000.48514 MsgID:eSetAgentStateConf TgtCILClntID:FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)) 18:38:36:101 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:36:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:36:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:36:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:36:101 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:36:101 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:36:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:36:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:36:101 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:36:101 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:eSetAgentStateConf 18:38:36:107 CTIOS1-ctios Trace: >>CG:[call.5000.2131420864]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420864 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420864 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41147 NewConnDevID:41147 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420864 ecc:(...)) 18:38:36:107 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420864.41147]:eCallDataUpdateEvent,Msk(bf0126) 18:38:36:107 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420864.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:36:114 CTIOS1-ctios Trace: >>CG:[call.5000.2131420865]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420865 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420865 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41148 NewConnDevID:41148 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420865 ecc:(...)) 18:38:36:114 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420865.41148]:eCallDataUpdateEvent,Msk(bf0126) 18:38:36:114 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420865.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:36:144 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:38:36:145 CTIOS1-ctios Trace: >>CG:[call.5000.46855989]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855989 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42074 ConnDevID:42074 MsgID:eCallBeginEvent DvrKey:call.5000.46855989 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105115))) 18:38:36:145 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855989 18:38:36:145 CTIOS1-ctios Trace: >>CG:[call.5000.46855989]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855989 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42074 CallngDevID:42074 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855989) 18:38:36:145 CTIOS1-ctios Trace: [call.5000.46855989] CallConnection(42074.0) found DeviceID(42074) AgentID(46083). 18:38:36:145 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:36:145 CTIOS1-ctios Trace: Added CallConnection(42074.0). 18:38:36:145 CTIOS1-ctios Trace: [call.5000.46855989]::CreateCallConnection(): CallConnection(42074.0) created successfully. 18:38:36:145 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:0) 18:38:36:145 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:38:36:145 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:145 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:146 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:146 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:146 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:146 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855989.42074]:eCallBeginEvent,Msk(bf0002) 18:38:36:146 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855989.42074]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:36:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:38:36:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:147 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:147 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:147 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:147 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:147 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:159 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:0) 18:38:36:159 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:36:159 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:36:197 CTIOS1-ctios Trace: >>CG:[call.5000.46855911]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855911 ConnDevIDTyp:0 ConnDevID:42120 MsgID:eCallEndEvent DvrKey:call.5000.46855911) 18:38:36:197 CTIOS1-ctios Trace: Removed CallConnection(0572662771.1). 18:38:36:197 CTIOS1-ctios Trace: Removed CallConnection(42120.0). 18:38:36:197 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855911 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:36:197 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855911.0572662771]:eCallEndEvent 18:38:36:197 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855911.42120]:eCallEndEvent 18:38:36:197 CTIOS1-ctios Trace: >>CG:[agent.5000.48506]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10677 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42120 AGID:48506 AGInstr:42120 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48506 AGAvailStatus:1) 18:38:36:197 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:36:197 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:198 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:198 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48506]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:198 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48506]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:198 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:198 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:198 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48506]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:202 CTIOS1-ctios Trace: >>CG:[call.5000.46854073]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46854073 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46854073 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04235079579 CallWrpupData:BB_1218_LineIssue-FrequentDisconnection NewConnDevID:42237 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46854073 ecc:(...)) 18:38:36:202 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854073.04235079579]:eCallDataUpdateEvent 18:38:36:202 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854073.42237]:eCallDataUpdateEvent 18:38:36:233 CTIOS1-ctios Trace: ->RCV[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4) a=48514][agent.5000.48514]:eSetAgentStateRequest(eAvailable) 18:38:36:290 CTIOS1-ctios Trace: >>CG:[call.5000.46855989]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855989 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42074 RelDevID:42074 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855989) 18:38:36:290 CTIOS1-ctios Trace: >>CG:[call.5000.46855989]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855989 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42074 MsgID:eCallClearedEvent DvrKey:call.5000.46855989) 18:38:36:290 CTIOS1-ctios Trace: >>CG:[call.5000.46855989]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855989 ConnDevIDTyp:0 ConnDevID:42074 MsgID:eCallEndEvent DvrKey:call.5000.46855989) 18:38:36:290 CTIOS1-ctios Trace: Removed CallConnection(42074.0). 18:38:36:290 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855989 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:36:290 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:38:36:291 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855989.42074]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:36:291 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855989.42074]:eCallClearedEvent,Msk(3f0000) 18:38:36:291 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855989.42074]:eCallEndEvent 18:38:36:291 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:36:291 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:291 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:291 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:291 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:291 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:291 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:291 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:295 CTIOS1-ctios Trace: >>CG:[agent.5000.48514]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10685 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42121 AGID:48514 AGInstr:42121 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48514 AGAvailStatus:1) 18:38:36:295 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:36:295 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:36:295 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:295 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:295 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:295 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:295 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:296 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:296 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:296 CTIOS1-ctios Trace: >>CG:[agent.5000.48514]:eSetAgentStateConf(UniqObjID:agent.5000.48514 MsgID:eSetAgentStateConf TgtCILClntID:FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)) 18:38:36:296 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:eSetAgentStateConf 18:38:36:437 CTIOS1-ctios Trace: [call.5000.154709810] Found CallConnection(21203.0) for device 21203. 18:38:36:437 CTIOS1-ctios Trace: [call.5000.154709810] Found CallConnection(21203.0) for device 21203. 18:38:36:453 CTIOS1-ctios Trace: >>CG:[agent.5000.6514]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:407 SGID:9747 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:8471 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21203 AGID:6514 AGInstr:21203 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6514 AGAvailStatus:0) 18:38:36:453 CTIOS1-ctios Trace: >>CG:[call.5000.154709810]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:154709810 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:21203 HldgDevID:21203 MsgID:eCallHeldEvent DvrKey:call.5000.154709810) 18:38:36:453 CTIOS1-ctios Trace: [call.5000.154709810] Found CallConnection(21203.0). 18:38:36:453 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6514]:eAgentStateEvent(eHold),Msk(0) 18:38:36:453 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6514]:Monitored eAgentStateEvent(eHold),Msk(0) 18:38:36:453 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709810.0622273333]: eCallHeldEvent,Msk(bf0126) 18:38:36:453 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709810.21203]: eCallHeldEvent,Msk(bf000a) 18:38:36:496 CTIOS1-ctios Trace: >>CG:[call.5000.2131420864]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420864 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420864) 18:38:36:496 CTIOS1-ctios Trace: >>CG:[call.5000.2131420864]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420864 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41147 RelDevID:41147 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420864) 18:38:36:497 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420864.41147]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:36:497 CTIOS1-ctios Trace: >>CG:[call.5000.2131420864]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420864 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41147 MsgID:eCallClearedEvent DvrKey:call.5000.2131420864) 18:38:36:497 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420864.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:36:497 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420864.41147]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:36:497 CTIOS1-ctios Trace: >>CG:[call.5000.2131420864]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420864 ConnDevIDTyp:0 ConnDevID:41147 MsgID:eCallEndEvent DvrKey:call.5000.2131420864) 18:38:36:497 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420864.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:36:497 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420864.41147]:eCallClearedEvent,Msk(3f0000) 18:38:36:497 CTIOS1-ctios Trace: Removed CallConnection(41147.0). 18:38:36:497 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:36:497 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420864.51023]:eCallClearedEvent,Msk(3f0000) 18:38:36:497 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420864 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:36:497 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420864.41147]:eCallEndEvent 18:38:36:497 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:36:497 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420864.51023]:eCallEndEvent 18:38:36:497 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:36:498 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:498 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:512 CTIOS1-ctios Trace: >>CG:[call.5000.2131420865]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420865 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420865) 18:38:36:513 CTIOS1-ctios Trace: >>CG:[call.5000.2131420865]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420865 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41148 RelDevID:41148 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420865) 18:38:36:513 CTIOS1-ctios Trace: >>CG:[call.5000.2131420865]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420865 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41148 MsgID:eCallClearedEvent DvrKey:call.5000.2131420865) 18:38:36:513 CTIOS1-ctios Trace: >>CG:[call.5000.2131420865]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420865 ConnDevIDTyp:0 ConnDevID:41148 MsgID:eCallEndEvent DvrKey:call.5000.2131420865) 18:38:36:513 CTIOS1-ctios Trace: Removed CallConnection(41148.0). 18:38:36:513 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:36:513 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420865 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:36:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420865.41148]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:36:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420865.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:36:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420865.41148]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:36:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420865.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:36:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420865.41148]:eCallClearedEvent,Msk(3f0000) 18:38:36:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420865.51044]:eCallClearedEvent,Msk(3f0000) 18:38:36:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420865.41148]:eCallEndEvent 18:38:36:513 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:36:514 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420865.51044]:eCallEndEvent 18:38:36:514 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:36:514 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:514 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:529 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32372486 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5957 LogdOnTimeTdy:9355 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5957 LogdOnTimeSess:9355 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:36:530 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:0) 18:38:36:530 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:36:530 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:36:530 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:36:530 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:36:530 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:36:531 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:36:531 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:36:531 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:36:545 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32372487 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5125 LogdOnTimeTdy:9450 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:301 LogdOnTimeSess:704 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:36:546 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:203 SVCID:5008 SG#:303 SGID:5014 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42120 ANI:0412402818 UsrToUsrInfo:(null) Dialed#:81112 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:205955 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.205955 RCallKeySeq#:4 CallTypIDTag:5006 PreCallIIDTag:7990232) 18:38:36:572 CTIOS1-ctios Trace: ->RCV[FH3-101-3E54-4664-dotNET_Sess(31914638)_EvtThd(4) a=36132][call.5000.154709606.21143]:eSetCallDataRequest 18:38:36:573 CTIOS1-ctios Trace: [call.5000.154709606.21143] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:36:573 CTIOS1-ctios Trace: <-SND[FH3-101-3E54-4664-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709606.21143]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:36:577 CTIOS1-ctios Trace: >>CG:[agent.5000.48506]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10677 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42120 AGID:48506 AGInstr:42120 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48506 AGAvailStatus:0) 18:38:36:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:eAgentStateEvent(eReserved),Msk(0) 18:38:36:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:36:578 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:36:578 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48506]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:36:578 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48506]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:36:578 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:36:578 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:36:578 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48506]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:36:609 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:38:36:609 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:38:36:609 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:609 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:609 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:610 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:610 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:610 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:610 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:610 CTIOS1-ctios Trace: >>CG:[call.5000.46855990]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855990 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42037 ConnDevID:42037 MsgID:eCallBeginEvent DvrKey:call.5000.46855990 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105116))) 18:38:36:610 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855990 18:38:36:610 CTIOS1-ctios Trace: >>CG:[call.5000.46855990]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855990 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42037 CallngDevID:42037 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855990) 18:38:36:610 CTIOS1-ctios Trace: [call.5000.46855990] CallConnection(42037.0) found DeviceID(42037) AgentID(48558). 18:38:36:610 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:36:610 CTIOS1-ctios Trace: Added CallConnection(42037.0). 18:38:36:610 CTIOS1-ctios Trace: [call.5000.46855990]::CreateCallConnection(): CallConnection(42037.0) created successfully. 18:38:36:610 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855990.42037]:eCallBeginEvent,Msk(bf0002) 18:38:36:610 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:0) 18:38:36:610 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855990.42037]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:36:610 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:38:36:610 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:611 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:611 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:611 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:611 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:611 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:611 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:615 CTIOS1-ctios Trace: >>CG:[call.5000.46855991]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855991 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0412402818 DNIS:42120 Dialed#:81112 ConnDevID:0412402818 RCallKeyDay:151314 RCallKeyCID:205955 MsgID:eCallBeginEvent DvrKey:call.5000.46855991 ecc:(...) ICMEntUniqID:icm.151314.205955 RCallKeySeq#:5) 18:38:36:615 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855991 18:38:36:615 CTIOS1-ctios Trace: >>CG:[call.5000.46855991]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855991 ConnDevIDTyp:1 SVC#:203 SVCID:5008 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0412402818 AlrtgDevID:(null) CallngDevID:0412402818 CalldDevID:42120 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855991 Trnk#:0 TrnkGrp#:0) 18:38:36:615 CTIOS1-ctios Trace: [call.5000.46855991]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0412402818. 18:38:36:615 CTIOS1-ctios Trace: CallConnection(0412402818.1) created AgentObject (Device) for DeviceID(0412402818). 18:38:36:615 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:36:615 CTIOS1-ctios Trace: Added CallConnection(0412402818.1). 18:38:36:615 CTIOS1-ctios Trace: [call.5000.46855991]::CreateCallConnection(): CallConnection(0412402818.1) created successfully. 18:38:36:615 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855991.0412402818]:eCallBeginEvent 18:38:36:616 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855991.0412402818]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:36:616 CTIOS1-ctios Trace: >>CG:[call.5000.46855991]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855991 ConnDevIDTyp:1 SVC#:203 SVCID:5008 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:303 SGID:5014 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0412402818 AlrtgDevID:42120 CallngDevID:0412402818 CalldDevID:42120 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855991 Trnk#:0 TrnkGrp#:0) 18:38:36:616 CTIOS1-ctios Trace: [call.5000.46855991] Found CallConnection(0412402818.1) for device 0412402818. 18:38:36:616 CTIOS1-ctios Trace: [call.5000.46855991]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42120. 18:38:36:616 CTIOS1-ctios Trace: [call.5000.46855991] CallConnection(0412402818.1) found DeviceID(42120) AgentID(48506). 18:38:36:616 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:36:616 CTIOS1-ctios Trace: Added CallConnection(0412402818.1). 18:38:36:616 CTIOS1-ctios Trace: [call.5000.46855991]::CreateCallConnection(): CallConnection(0412402818.1) created successfully. 18:38:36:616 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855991.42120]:eCallBeginEvent 18:38:36:617 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855991.0412402818]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:36:617 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855991.42120]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:36:634 CTIOS1-ctios Trace: >>CG:[call.5000.154709606]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709606 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709606 NewConnDevIDTyp:0 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2136984332 CallWrpupData:BB_1218_NetworkIssue/Authentication ,43 NewConnDevID:21143 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709606 ecc:(...)) 18:38:36:634 CTIOS1-ctios Trace: >>CG:[call.5000.154709606.21143]:eSetCallDataConf(UniqObjID:call.5000.154709606.21143 MsgID:eSetCallDataConf TgtCILClntID:FH3-101-3E54-4664-dotNET_Sess(31914638)_EvtThd(4)) 18:38:36:634 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709606.2136984332]:eCallDataUpdateEvent 18:38:36:635 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709606.21143]:eCallDataUpdateEvent 18:38:36:635 CTIOS1-ctios Trace: <-SND[FH3-101-3E54-4664-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709606.21143]:eCallDataUpdateEvent 18:38:36:654 CTIOS1-ctios Trace: >>CG:[agent.5000.48684]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10921 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42599 AGID:48684 AGInstr:42599 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48684 AGAvailStatus:0) 18:38:36:654 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:eAgentStateEvent(eTalking),Msk(0) 18:38:36:654 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:eAgentStateEvent(eTalking),Msk(0) 18:38:36:654 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:655 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:655 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:655 CTIOS1-ctios Trace: >>CG:[call.5000.46855988]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855988 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855988 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0642001553 NewConnDevID:0642001553 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855988 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105116))) 18:38:36:655 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:655 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:655 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:655 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:655 CTIOS1-ctios Trace: >>CG:[call.5000.46855988]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855988 ConnDevIDTyp:0 SVC#:2 SVCID:9801 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:2 SGID:9785 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42599 CallngDevID:0642001553 CalldDevID:42599 LstRedirDevID:(null) AnsDevID:42599 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855988 Trnk#:0 TrnkGrp#:0) 18:38:36:655 CTIOS1-ctios Trace: [call.5000.46855988] Found CallConnection(0642001553.1). 18:38:36:655 CTIOS1-ctios Trace: [call.5000.46855988] Found CallConnection(0642001553.1). 18:38:36:655 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48684]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:655 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48684]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:655 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855988.0642001553]:eCallDataUpdateEvent,Msk(bf0002) 18:38:36:655 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855988.42599]:eCallDataUpdateEvent,Msk(3f0001) 18:38:36:656 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855988.42599]:eCallDataUpdateEvent,Msk(3f0001) 18:38:36:656 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855988.0642001553]:eCallEstablishedEvent,Msk(bf01a6) 18:38:36:656 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855988.42599]:eCallEstablishedEvent,Msk(bf01a6) 18:38:36:656 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855988.42599]:eCallEstablishedEvent,Msk(bf01a6) 18:38:36:706 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:1) 18:38:36:706 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:36:707 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:781 CTIOS1-ctios Trace: >>CG:[call.5000.46855990]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855990 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42037 RelDevID:42037 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855990) 18:38:36:781 CTIOS1-ctios Trace: >>CG:[call.5000.46855990]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855990 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42037 MsgID:eCallClearedEvent DvrKey:call.5000.46855990) 18:38:36:782 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855990.42037]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:36:782 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855990.42037]:eCallClearedEvent,Msk(3f0000) 18:38:36:782 CTIOS1-ctios Trace: >>CG:[call.5000.46855990]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855990 ConnDevIDTyp:0 ConnDevID:42037 MsgID:eCallEndEvent DvrKey:call.5000.46855990) 18:38:36:782 CTIOS1-ctios Trace: Removed CallConnection(42037.0). 18:38:36:782 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855990 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:36:782 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:38:36:782 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855990.42037]:eCallEndEvent 18:38:36:782 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:36:782 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:783 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:783 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:783 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:783 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:783 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:783 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:879 CTIOS1-ctios Trace: ->RCV[FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4) a=48454][agent.5000.48454]:eSetAgentStateRequest(eNotReady) 18:38:36:905 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:1) 18:38:36:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:36:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:906 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:906 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:906 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:906 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:906 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:36:940 CTIOS1-ctios Trace: >>CG:[agent.5000.3601]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5619 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42157 AGID:3601 AGInstr:42157 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3601 AGAvailStatus:1) 18:38:36:940 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:eAgentStateEvent(eTalking),Msk(0) 18:38:36:940 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:940 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:940 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:941 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:941 CTIOS1-ctios Trace: >>CG:[call.5000.46855992]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855992 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42157 ConnDevID:42157 MsgID:eCallBeginEvent DvrKey:call.5000.46855992 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105116))) 18:38:36:941 CTIOS1-ctios Trace: >>CG:[call.5000.46855992]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855992 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42157 CallngDevID:42157 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855992) 18:38:36:941 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855992 18:38:36:941 CTIOS1-ctios Trace: >>CG:[agent.5000.3601]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5619 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42157 AGID:3601 AGInstr:42157 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3601 AGAvailStatus:0) 18:38:36:941 CTIOS1-ctios Trace: [call.5000.46855992] CallConnection(42157.0) found DeviceID(42157) AgentID(3601). 18:38:36:941 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:36:941 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:941 CTIOS1-ctios Trace: Added CallConnection(42157.0). 18:38:36:941 CTIOS1-ctios Trace: [call.5000.46855992]::CreateCallConnection(): CallConnection(42157.0) created successfully. 18:38:36:941 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:941 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:941 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855992.42157]:eCallBeginEvent,Msk(bf0002) 18:38:36:941 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855992.42157]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:36:941 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:eAgentStateEvent(eTalking),Msk(0) 18:38:36:941 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:941 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:942 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:942 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:942 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:36:944 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eNotReady) 18:38:37:027 CTIOS1-ctios Trace: >>CG:[agent.5000.48454]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10518 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42056 AGID:48454 AGInstr:42056 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48454 AGAvailStatus:0) 18:38:37:028 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:37:028 CTIOS1-ctios Trace: <-SND[FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:37:028 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:028 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:028 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:028 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:028 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:028 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:029 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:030 CTIOS1-ctios Trace: >>CG:[agent.5000.48454]:eSetAgentStateConf(UniqObjID:agent.5000.48454 MsgID:eSetAgentStateConf TgtCILClntID:FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4)) 18:38:37:030 CTIOS1-ctios Trace: <-SND[FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:eSetAgentStateConf 18:38:37:056 CTIOS1-ctios Trace: >>CG:[call.5000.46855030]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855030 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855030 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0512609436 CallWrpupData:BB_1218_Email/SMTPIssue ,109 NewConnDevID:42247 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855030 ecc:(...)) 18:38:37:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855030.0512609436]:eCallDataUpdateEvent 18:38:37:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855030.42247]:eCallDataUpdateEvent 18:38:37:095 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:0) 18:38:37:095 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:37:095 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:37:095 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:095 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:095 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:096 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:096 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:096 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:096 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:38:37:096 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:096 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:38:37:186 CTIOS1-ctios Trace: >>CG:[call.5000.46855992]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855992 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42157 RelDevID:42157 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855992) 18:38:37:186 CTIOS1-ctios Trace: >>CG:[call.5000.46855992]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855992 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42157 MsgID:eCallClearedEvent DvrKey:call.5000.46855992) 18:38:37:187 CTIOS1-ctios Trace: >>CG:[call.5000.46855992]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855992 ConnDevIDTyp:0 ConnDevID:42157 MsgID:eCallEndEvent DvrKey:call.5000.46855992) 18:38:37:187 CTIOS1-ctios Trace: Removed CallConnection(42157.0). 18:38:37:187 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855992 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:37:187 CTIOS1-ctios Trace: >>CG:[agent.5000.3601]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5619 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42157 AGID:3601 AGInstr:42157 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3601 AGAvailStatus:1) 18:38:37:187 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855992.42157]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:37:187 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855992.42157]:eCallClearedEvent,Msk(3f0000) 18:38:37:187 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855992.42157]:eCallEndEvent 18:38:37:187 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:37:187 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:187 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:187 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:187 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:188 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:188 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:188 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:205 CTIOS1-ctios Trace: [call.5000.46855988] Found CallConnection(42599.0) for device 42599. 18:38:37:244 CTIOS1-ctios Trace: [call.5000.46855988] Found CallConnection(42599.0) for device 42599. 18:38:37:271 CTIOS1-ctios Trace: ->RCV[FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4) a=48454][agent.5000.48454]:eSetAgentStateRequest(eAvailable) 18:38:37:283 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eAvailable) 18:38:37:331 CTIOS1-ctios Trace: >>CG:[agent.5000.48454]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10518 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42056 AGID:48454 AGInstr:42056 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48454 AGAvailStatus:1) 18:38:37:332 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:37:332 CTIOS1-ctios Trace: <-SND[FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:37:332 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:332 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:332 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:332 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:332 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:332 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:332 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:333 CTIOS1-ctios Trace: >>CG:[agent.5000.48454]:eSetAgentStateConf(UniqObjID:agent.5000.48454 MsgID:eSetAgentStateConf TgtCILClntID:FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4)) 18:38:37:333 CTIOS1-ctios Trace: <-SND[FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:eSetAgentStateConf 18:38:37:343 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:1) 18:38:37:343 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:37:343 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:37:343 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:344 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:344 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:344 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:344 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:344 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:344 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:344 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:38:37:344 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:38:37:345 CTIOS1-ctios Trace: [call.5000.46854763] Found CallConnection(51019.0) for device 51019. 18:38:37:345 CTIOS1-ctios Trace: [call.5000.46854763] Found CallConnection(51019.0) for device 51019. 18:38:37:346 CTIOS1-ctios Trace: >>CG:[call.5000.46854763]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854763 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51019 RelDevID:51019 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854763) 18:38:37:346 CTIOS1-ctios Trace: >>CG:[call.5000.46854763]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854763 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0512301407 RelDevID:0512301407 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854763) 18:38:37:346 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854763.0512301407]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:37:346 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854763.51019]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:37:346 CTIOS1-ctios Trace: <-SND[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46854763.51019]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:37:346 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854763.0512301407]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:37:346 CTIOS1-ctios Trace: >>CG:[call.5000.46854763]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854763 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0512301407 MsgID:eCallClearedEvent DvrKey:call.5000.46854763) 18:38:37:346 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854763.51019]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:37:346 CTIOS1-ctios Trace: <-SND[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46854763.51019]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:37:346 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854763.0512301407]:eCallClearedEvent,Msk(3f0000) 18:38:37:347 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854763.51019]:eCallClearedEvent,Msk(3f0000) 18:38:37:347 CTIOS1-ctios Trace: <-SND[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46854763.51019]:eCallClearedEvent,Msk(3f0000) 18:38:37:361 CTIOS1-ctios Trace: >>CG:[agent.5000.10065]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:3 SGID:9786 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:7895 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51019 AGID:10065 AGInstr:51019 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10065 AGAvailStatus:0) 18:38:37:362 CTIOS1-ctios Trace: [agent.5000.10065]: Current Wrapup Mode = 0 18:38:37:362 CTIOS1-ctios Trace: [call.5000.46854763.51019] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:37:362 CTIOS1-ctios Trace: <-SND[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46854763.51019]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:37:362 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10065]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:37:362 CTIOS1-ctios Trace: <-SND[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10065]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:37:362 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10065]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:37:362 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10065]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:37:509 CTIOS1-ctios Trace: >>CG:[call.5000.46855988]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855988 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855988 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0642001553 NewConnDevID:0642001553 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855988 ecc:(...)) 18:38:37:510 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855988.0642001553]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:37:510 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855988.42599]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:37:510 CTIOS1-ctios Trace: <-SND[FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855988.42599]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:37:555 CTIOS1-ctios Trace: ->RCV[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4) a=3816][agent.5000.3816]:eSetAgentStateRequest(eNotReady) 18:38:37:634 CTIOS1-ctios Trace: >>CG:[agent.5000.48506]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:303 SGID:5014 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10677 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42120 AGID:48506 AGInstr:42120 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48506 AGAvailStatus:0) 18:38:37:635 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:eAgentStateEvent(eTalking),Msk(0) 18:38:37:635 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:37:635 CTIOS1-ctios Trace: >>CG:[call.5000.46855991]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855991 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855991 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0412402818 NewConnDevID:0412402818 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855991 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105117))) 18:38:37:635 CTIOS1-ctios Trace: >>CG:[call.5000.46855991]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855991 ConnDevIDTyp:0 SVC#:203 SVCID:5008 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:303 SGID:5014 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42120 CallngDevID:0412402818 CalldDevID:42120 LstRedirDevID:(null) AnsDevID:42120 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855991 Trnk#:0 TrnkGrp#:0) 18:38:37:635 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:37:636 CTIOS1-ctios Trace: [call.5000.46855991] Found CallConnection(0412402818.1). 18:38:37:636 CTIOS1-ctios Trace: [call.5000.46855991] Found CallConnection(0412402818.1). 18:38:37:636 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48506]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:37:636 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48506]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:37:636 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:37:636 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48506]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:37:636 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48506]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:37:636 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855991.0412402818]:eCallDataUpdateEvent,Msk(bf0002) 18:38:37:636 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855991.42120]:eCallDataUpdateEvent,Msk(3f0001) 18:38:37:636 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855991.0412402818]:eCallEstablishedEvent,Msk(bf01a6) 18:38:37:636 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855991.42120]:eCallEstablishedEvent,Msk(bf01a6) 18:38:37:665 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:38:37:665 CTIOS1-ctios Trace: >>CG:[call.5000.46855995]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855995 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42122 ConnDevID:42122 MsgID:eCallBeginEvent DvrKey:call.5000.46855995 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105117))) 18:38:37:665 CTIOS1-ctios Trace: >>CG:[call.5000.46855995]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855995 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42122 CallngDevID:42122 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46855995) 18:38:37:665 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:0) 18:38:37:666 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855995 18:38:37:666 CTIOS1-ctios Trace: [call.5000.46855995] CallConnection(42122.0) found DeviceID(42122) AgentID(48756). 18:38:37:666 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:37:666 CTIOS1-ctios Trace: Added CallConnection(42122.0). 18:38:37:666 CTIOS1-ctios Trace: [call.5000.46855995]::CreateCallConnection(): CallConnection(42122.0) created successfully. 18:38:37:666 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:37:666 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:37:666 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:37:667 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:37:667 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:37:667 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:37:667 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:37:667 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:37:667 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:37:668 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855995.42122]:eCallBeginEvent,Msk(bf0002) 18:38:37:668 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855995.42122]:eCallBeginEvent,Msk(bf0002) 18:38:37:668 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855995.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:37:668 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855995.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:37:668 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:37:668 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:37:668 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:37:668 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:37:668 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:37:668 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:37:668 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:37:668 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:37:668 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:37:705 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:6137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42133 AGID:3816 AGInstr:42133 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3816 AGAvailStatus:0) 18:38:37:705 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:37:705 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eSetAgentStateConf(UniqObjID:agent.5000.3816 MsgID:eSetAgentStateConf TgtCILClntID:GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)) 18:38:37:705 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:37:706 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:706 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:706 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:706 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:706 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:706 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:706 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:706 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eSetAgentStateConf 18:38:37:736 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:38:37:818 CTIOS1-ctios Trace: >>CG:[call.5000.46855995]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855995 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42122 RelDevID:42122 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855995) 18:38:37:818 CTIOS1-ctios Trace: >>CG:[call.5000.46855995]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855995 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42122 MsgID:eCallClearedEvent DvrKey:call.5000.46855995) 18:38:37:818 CTIOS1-ctios Trace: >>CG:[call.5000.46855995]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855995 ConnDevIDTyp:0 ConnDevID:42122 MsgID:eCallEndEvent DvrKey:call.5000.46855995) 18:38:37:818 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:38:37:818 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855995.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:37:818 CTIOS1-ctios Trace: Removed CallConnection(42122.0). 18:38:37:818 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855995 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:37:818 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855995.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:37:818 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855995.42122]:eCallClearedEvent,Msk(3f0000) 18:38:37:818 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855995.42122]:eCallClearedEvent,Msk(3f0000) 18:38:37:818 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855995.42122]:eCallEndEvent 18:38:37:819 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855995.42122]:eCallEndEvent 18:38:37:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:37:819 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:37:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:819 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:819 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:819 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:849 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eQueryAgentStatisticsConf(IID:32372495 PrphID:5000 AGExt:42122 AGID:48756 AGInstr:42122 UniqObjID:agent.5000.48756 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2621 LogdOnTimeTdy:9508 NotRdyTimeTdy:269 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:41 HdlCallsTlkTimeTdy:6409 HdlCallsTimeTdy:6551 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2092 LogdOnTimeSess:5849 NotRdyTimeSess:129 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:3499 HdlCallsTimeSess:3574 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:166 IntCallsTimeSess:59 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:166 IntCallsTimeTdy:59 HdlCallsAftCallTimeSess:75 HdlCallsAftCallTimeTdy:142 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prv 18:38:37:849 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eOnNewAgentStatisticsEvent 18:38:37:878 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207499 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207499 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991333) 18:38:37:879 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207500 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207500 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991334) 18:38:37:891 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:38:37:891 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:37:891 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:37:891 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:891 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:891 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:37:891 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:891 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:892 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:37:892 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:37:907 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:37:907 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:37:907 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:37:908 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:37:908 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:37:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:37:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:37:909 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:37:954 CTIOS1-ctios Trace: ->RCV[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4) a=3816][agent.5000.3816]:eSetAgentStateRequest(eAvailable) 18:38:37:967 CTIOS1-ctios Trace: >>CG:[call.5000.46855757]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855757 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51068 RelDevID:51068 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855757) 18:38:37:967 CTIOS1-ctios Trace: >>CG:[call.5000.46855757]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855757 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51068 MsgID:eCallClearedEvent DvrKey:call.5000.46855757) 18:38:37:967 CTIOS1-ctios Trace: >>CG:[call.5000.46855757]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855757 ConnDevIDTyp:0 ConnDevID:51068 MsgID:eCallEndEvent DvrKey:call.5000.46855757) 18:38:37:967 CTIOS1-ctios Trace: Removed CallConnection(51068.0). 18:38:37:967 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855757 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:37:967 CTIOS1-ctios Trace: >>CG:[agent.5000.30609]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10451 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51068 AGID:30609 AGInstr:51068 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30609 AGAvailStatus:1) 18:38:37:967 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855757.51068]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:37:967 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855757.51068]:eCallClearedEvent,Msk(3f0000) 18:38:37:967 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855757.51068]:eCallEndEvent 18:38:37:967 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30609]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:37:967 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30609]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:968 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30609]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:37:997 CTIOS1-ctios Trace: >>CG:[agent.5000.30609]:eQueryAgentStatisticsConf(IID:32372497 PrphID:5000 AGExt:51068 AGID:30609 AGInstr:51068 UniqObjID:agent.5000.30609 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:7100 LogdOnTimeTdy:9370 NotRdyTimeTdy:1 AGOutCallsTdy:29 AGOutCallsTlkTimeTdy:1898 AGOutCallsTimeTdy:2272 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:7100 LogdOnTimeSess:9370 NotRdyTimeSess:1 AGOutCallsSess:29 AGOutCallsTlkTimeSess:1898 AGOutCallsTimeSess:2272 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:1 IntCallsTimeSess:1 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:1 IntCallsTimeTdy:1 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSes 18:38:38:013 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42133 AGID:3816 AGInstr:42133 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3816 AGAvailStatus:1) 18:38:38:013 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:38:014 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:38:014 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:014 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:014 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:014 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:014 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:014 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:014 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:014 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eSetAgentStateConf(UniqObjID:agent.5000.3816 MsgID:eSetAgentStateConf TgtCILClntID:GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)) 18:38:38:014 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eSetAgentStateConf 18:38:38:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420866]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420866 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41165 ConnDevID:41165 MsgID:eCallBeginEvent DvrKey:call.5000.2131420866) 18:38:38:038 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420866 18:38:38:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420866]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420866 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41165 CallngDevID:41165 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420866) 18:38:38:038 CTIOS1-ctios Trace: [call.5000.2131420866] CallConnection(41165.0) found DeviceID(41165) AgentID(). 18:38:38:038 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:38:038 CTIOS1-ctios Trace: Added CallConnection(41165.0). 18:38:38:038 CTIOS1-ctios Trace: [call.5000.2131420866]::CreateCallConnection(): CallConnection(41165.0) created successfully. 18:38:38:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420866.41165]:eCallBeginEvent,Msk(bf0002) 18:38:38:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420866.41165]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:38:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420866]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420866 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420866 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41165 NewConnDevID:41165 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420866) 18:38:38:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420866.41165]:eCallDataUpdateEvent,Msk(bf0002) 18:38:38:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420866]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420866 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41165 CallngDevID:41165 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420866) 18:38:38:039 CTIOS1-ctios Trace: [call.5000.2131420866] Found CallConnection(41165.0) for device 41165. 18:38:38:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420866.41165]:eCallOriginatedEvent,Msk(bf0002) 18:38:38:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420866]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420866 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420866 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41165 NewConnDevID:41165 RCallKeyDay:151314 RCallKeyCID:207499 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420866 ICMEntUniqID:icm.151314.207499 RCallKeySeq#:1) 18:38:38:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420866]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420866 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41165 AlrtgDevID: CallngDevID:41165 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420866 Trnk#:0 TrnkGrp#:0) 18:38:38:040 CTIOS1-ctios Trace: [call.5000.2131420866] Found CallConnection(41165.0) for device 41165. 18:38:38:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420866]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420866 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41165 AlrtgDevID:51044 CallngDevID:41165 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420866 Trnk#:0 TrnkGrp#:0) 18:38:38:040 CTIOS1-ctios Trace: [call.5000.2131420866] Found CallConnection(41165.0) for device 41165. 18:38:38:040 CTIOS1-ctios Trace: [call.5000.2131420866]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:38:040 CTIOS1-ctios Trace: [call.5000.2131420866] CallConnection(41165.0) found DeviceID(51044) AgentID(05230). 18:38:38:040 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:38:040 CTIOS1-ctios Trace: Added CallConnection(41165.0). 18:38:38:040 CTIOS1-ctios Trace: [call.5000.2131420866]::CreateCallConnection(): CallConnection(41165.0) created successfully. 18:38:38:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420866.41165]:eCallDataUpdateEvent,Msk(bf0002) 18:38:38:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420866.41165]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:38:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420866.51044]:eCallBeginEvent 18:38:38:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420866]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420866 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420866 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41165 NewConnDevID:41165 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420866 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105117))) 18:38:38:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420866.41165]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:38:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420866.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:38:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420866.41165]:eCallDataUpdateEvent,Msk(bf0002) 18:38:38:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420866.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:38:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420866]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420866 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41165 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420866 Trnk#:0 TrnkGrp#:0) 18:38:38:041 CTIOS1-ctios Trace: [call.5000.2131420866] Found CallConnection(41165.0). 18:38:38:041 CTIOS1-ctios Trace: [call.5000.2131420866] Found CallConnection(41165.0). 18:38:38:041 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:38:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420866.41165]:eCallEstablishedEvent,Msk(bf01a6) 18:38:38:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420866.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:38:041 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:38:041 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:38:041 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:38:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420866]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420866 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420866) 18:38:38:041 CTIOS1-ctios Trace: [call.5000.2131420866] Found CallConnection(51044.0). 18:38:38:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420866.41165]: eCallHeldEvent,Msk(bf0126) 18:38:38:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420866.51044]: eCallHeldEvent,Msk(bf000a) 18:38:38:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420867]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420867 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41179 ConnDevID:41179 MsgID:eCallBeginEvent DvrKey:call.5000.2131420867) 18:38:38:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420867]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420867 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41179 CallngDevID:41179 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420867) 18:38:38:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420867]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420867 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420867 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41179 NewConnDevID:41179 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420867) 18:38:38:042 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420867 18:38:38:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420867]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420867 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41179 CallngDevID:41179 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420867) 18:38:38:042 CTIOS1-ctios Trace: [call.5000.2131420867] CallConnection(41179.0) found DeviceID(41179) AgentID(). 18:38:38:042 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:38:042 CTIOS1-ctios Trace: Added CallConnection(41179.0). 18:38:38:042 CTIOS1-ctios Trace: [call.5000.2131420867]::CreateCallConnection(): CallConnection(41179.0) created successfully. 18:38:38:042 CTIOS1-ctios Trace: [call.5000.2131420867] Found CallConnection(41179.0) for device 41179. 18:38:38:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420867.41179]:eCallBeginEvent,Msk(bf0002) 18:38:38:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420867.41179]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:38:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420867.41179]:eCallDataUpdateEvent,Msk(bf0002) 18:38:38:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420867]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420867 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420867 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41179 NewConnDevID:41179 RCallKeyDay:151314 RCallKeyCID:207500 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420867 ICMEntUniqID:icm.151314.207500 RCallKeySeq#:1) 18:38:38:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420867.41179]:eCallOriginatedEvent,Msk(bf0002) 18:38:38:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420867]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420867 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41179 AlrtgDevID: CallngDevID:41179 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420867 Trnk#:0 TrnkGrp#:0) 18:38:38:043 CTIOS1-ctios Trace: [call.5000.2131420867] Found CallConnection(41179.0) for device 41179. 18:38:38:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420867]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420867 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41179 AlrtgDevID:51023 CallngDevID:41179 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420867 Trnk#:0 TrnkGrp#:0) 18:38:38:044 CTIOS1-ctios Trace: [call.5000.2131420867] Found CallConnection(41179.0) for device 41179. 18:38:38:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420867.41179]:eCallDataUpdateEvent,Msk(bf0002) 18:38:38:044 CTIOS1-ctios Trace: [call.5000.2131420867]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:38:044 CTIOS1-ctios Trace: [call.5000.2131420867] CallConnection(41179.0) found DeviceID(51023) AgentID(33632). 18:38:38:044 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:38:044 CTIOS1-ctios Trace: Added CallConnection(41179.0). 18:38:38:044 CTIOS1-ctios Trace: [call.5000.2131420867]::CreateCallConnection(): CallConnection(41179.0) created successfully. 18:38:38:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420867.41179]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:38:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420867.51023]:eCallBeginEvent 18:38:38:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420867.41179]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:38:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420867]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420867 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420867 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41179 NewConnDevID:41179 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420867 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105117))) 18:38:38:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420867.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:38:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420867]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420867 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41179 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420867 Trnk#:0 TrnkGrp#:0) 18:38:38:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420867.41179]:eCallDataUpdateEvent,Msk(bf0002) 18:38:38:044 CTIOS1-ctios Trace: [call.5000.2131420867] Found CallConnection(41179.0). 18:38:38:044 CTIOS1-ctios Trace: [call.5000.2131420867] Found CallConnection(41179.0). 18:38:38:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420867.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:38:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420867.41179]:eCallEstablishedEvent,Msk(bf01a6) 18:38:38:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420867.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:38:045 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:38:045 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:38:045 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:38:045 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:38:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420867]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420867 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420867) 18:38:38:046 CTIOS1-ctios Trace: [call.5000.2131420867] Found CallConnection(51023.0). 18:38:38:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420867.41179]: eCallHeldEvent,Msk(bf0126) 18:38:38:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420867.51023]: eCallHeldEvent,Msk(bf000a) 18:38:38:066 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42141 ANI:03329354459 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206942 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206942 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7990406) 18:38:38:071 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:38:38:096 CTIOS1-ctios Trace: >>CG:[agent.5000.48714]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11023 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42141 AGID:48714 AGInstr:42141 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48714 AGAvailStatus:0) 18:38:38:097 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48714]:eAgentStateEvent(eReserved),Msk(0) 18:38:38:097 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48714]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:38:097 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48714]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:38:097 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48714]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:38:097 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48714]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:38:097 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48714]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:38:097 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48714]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:38:097 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48714]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:38:100 CTIOS1-ctios Trace: ->RCV[FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4) a=48770][call.5000.46855445.42586]:eClearConnectionRequest 18:38:38:101 CTIOS1-ctios Trace: >>CG:[call.5000.2131420866]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420866 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420866 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41165 NewConnDevID:41165 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420866 ecc:(...)) 18:38:38:101 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420866.41165]:eCallDataUpdateEvent,Msk(bf0126) 18:38:38:101 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420866.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:38:106 CTIOS1-ctios Trace: >>CG:[call.5000.2131420867]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420867 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420867 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41179 NewConnDevID:41179 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420867 ecc:(...)) 18:38:38:106 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420867.41179]:eCallDataUpdateEvent,Msk(bf0126) 18:38:38:106 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420867.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:38:107 CTIOS1-ctios Trace: >>CG:[call.5000.46855996]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855996 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:03329354459 DNIS:42141 Dialed#:45233 ConnDevID:03329354459 RCallKeyDay:151314 RCallKeyCID:206942 MsgID:eCallBeginEvent DvrKey:call.5000.46855996 ecc:(...) ICMEntUniqID:icm.151314.206942 RCallKeySeq#:2) 18:38:38:107 CTIOS1-ctios Trace: >>CG:[call.5000.46855996]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855996 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03329354459 AlrtgDevID:(null) CallngDevID:03329354459 CalldDevID:42141 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855996 Trnk#:0 TrnkGrp#:0) 18:38:38:107 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855996 18:38:38:107 CTIOS1-ctios Trace: [call.5000.46855996]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03329354459. 18:38:38:107 CTIOS1-ctios Trace: CallConnection(03329354459.1) created AgentObject (Device) for DeviceID(03329354459). 18:38:38:107 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:38:107 CTIOS1-ctios Trace: Added CallConnection(03329354459.1). 18:38:38:107 CTIOS1-ctios Trace: [call.5000.46855996]::CreateCallConnection(): CallConnection(03329354459.1) created successfully. 18:38:38:108 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855996.03329354459]:eCallBeginEvent 18:38:38:108 CTIOS1-ctios Trace: >>CG:[call.5000.46855996]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855996 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03329354459 AlrtgDevID:42141 CallngDevID:03329354459 CalldDevID:42141 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855996 Trnk#:0 TrnkGrp#:0) 18:38:38:108 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855996.03329354459]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:38:108 CTIOS1-ctios Trace: [call.5000.46855996] Found CallConnection(03329354459.1) for device 03329354459. 18:38:38:108 CTIOS1-ctios Trace: [call.5000.46855996]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42141. 18:38:38:108 CTIOS1-ctios Trace: [call.5000.46855996] CallConnection(03329354459.1) found DeviceID(42141) AgentID(48714). 18:38:38:108 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:38:108 CTIOS1-ctios Trace: Added CallConnection(03329354459.1). 18:38:38:108 CTIOS1-ctios Trace: [call.5000.46855996]::CreateCallConnection(): CallConnection(03329354459.1) created successfully. 18:38:38:108 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855996.42141]:eCallBeginEvent 18:38:38:108 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855996.03329354459]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:38:108 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855996.42141]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:38:132 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:38:38:132 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:38:132 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:38:132 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:132 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:38:132 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:132 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:132 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:133 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:133 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:133 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:133 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:38:167 CTIOS1-ctios Trace: [call.5000.46855445] Found CallConnection(42586.0) for device 42586. 18:38:38:168 CTIOS1-ctios Trace: [call.5000.46855445] Found CallConnection(42586.0) for device 42586. 18:38:38:169 CTIOS1-ctios Trace: >>CG:[call.5000.46855445]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855445 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42586 RelDevID:42586 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855445) 18:38:38:169 CTIOS1-ctios Trace: >>CG:[call.5000.46855445]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855445 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03224510024 RelDevID:03224510024 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855445) 18:38:38:169 CTIOS1-ctios Trace: >>CG:[call.5000.46855445]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855445 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03224510024 MsgID:eCallClearedEvent DvrKey:call.5000.46855445) 18:38:38:169 CTIOS1-ctios Trace: >>CG:[agent.5000.48770]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:618 SGID:6061 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11095 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42586 AGID:48770 AGInstr:42586 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48770 AGAvailStatus:0) 18:38:38:169 CTIOS1-ctios Trace: [agent.5000.48770]: Current Wrapup Mode = 3 18:38:38:169 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855445.03224510024]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:38:169 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855445.42586]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:38:169 CTIOS1-ctios Trace: <-SND[FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855445.42586]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:38:169 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855445.03224510024]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:38:169 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855445.42586]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:38:169 CTIOS1-ctios Trace: <-SND[FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855445.42586]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:38:170 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855445.03224510024]:eCallClearedEvent,Msk(3f0000) 18:38:38:170 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855445.42586]:eCallClearedEvent,Msk(3f0000) 18:38:38:170 CTIOS1-ctios Trace: <-SND[FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855445.42586]:eCallClearedEvent,Msk(3f0000) 18:38:38:170 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:38:170 CTIOS1-ctios Trace: <-SND[FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48770]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:38:170 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:38:170 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:38:170 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:38:170 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:38:170 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:38:170 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:38:170 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:38:171 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48770]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:38:171 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:38:171 CTIOS1-ctios Trace: >>CG:[call.5000.46855445.42586]:eClearConnectionConf(UniqObjID:call.5000.46855445.42586 MsgID:eClearConnectionConf TgtCILClntID:FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4)) 18:38:38:171 CTIOS1-ctios Trace: <-SND[FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855445.42586]:eClearConnectionConf,Msk(3f0000) 18:38:38:192 CTIOS1-ctios Trace: [call.5000.46855991] Found CallConnection(42120.0) for device 42120. 18:38:38:232 CTIOS1-ctios Trace: [call.5000.46855991] Found CallConnection(42120.0) for device 42120. 18:38:38:407 CTIOS1-ctios Trace: ->RCV[FH3-101-3E54-4664-dotNET_Sess(31914638)_EvtThd(4) a=36132][agent.5000.36132]:eSetAgentStateRequest(eNotReady) 18:38:38:418 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:0) 18:38:38:419 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:38:38:419 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:419 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:419 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:419 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:419 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:419 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:419 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:469 CTIOS1-ctios Trace: >>CG:[call.5000.154709606]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709606 ConnDevIDTyp:0 ConnDevID:21143 MsgID:eCallEndEvent DvrKey:call.5000.154709606) 18:38:38:469 CTIOS1-ctios Trace: Removed CallConnection(2136984332.1). 18:38:38:469 CTIOS1-ctios Trace: Removed CallConnection(21143.0). 18:38:38:469 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709606 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:38:469 CTIOS1-ctios Trace: >>CG:[agent.5000.36132]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9424 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21143 AGID:36132 AGInstr:21143 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36132 AGAvailStatus:0) 18:38:38:469 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709606.2136984332]:eCallEndEvent 18:38:38:469 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709606.21143]:eCallEndEvent 18:38:38:469 CTIOS1-ctios Trace: <-SND[FH3-101-3E54-4664-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709606.21143]:eCallEndEvent 18:38:38:469 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36132]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:38:469 CTIOS1-ctios Trace: <-SND[FH3-101-3E54-4664-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36132]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:38:470 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36132]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:470 CTIOS1-ctios Trace: >>CG:[agent.5000.36132]:eSetAgentStateConf(UniqObjID:agent.5000.36132 MsgID:eSetAgentStateConf TgtCILClntID:FH3-101-3E54-4664-dotNET_Sess(31914638)_EvtThd(4)) 18:38:38:470 CTIOS1-ctios Trace: <-SND[FH3-101-3E54-4664-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36132]:eSetAgentStateConf 18:38:38:499 CTIOS1-ctios Trace: >>CG:[agent.5000.36132]:eQueryAgentStatisticsConf(IID:32372501 PrphID:5000 AGExt:21143 AGID:36132 AGInstr:21143 UniqObjID:agent.5000.36132 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2830 LogdOnTimeTdy:23917 NotRdyTimeTdy:1636 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:139 HdlCallsTlkTimeTdy:17073 HdlCallsTimeTdy:18281 IncCallsHldTdy:3 IncCallsHldTimeTdy:259 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:3357 LogdOnTimeSess:27581 NotRdyTimeSess:1838 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:139 HdlCallsTlkTimeSess:17073 HdlCallsTimeSess:18281 IncCallsHldSess:3 IncCallsHldTimeSess:259 IntCallsSess:6 IntCallsTimeSess:50 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:6 IntCallsTimeTdy:50 HdlCallsAftCallTimeSess:949 HdlCallsAftCallTimeTdy:949 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTim 18:38:38:500 CTIOS1-ctios Trace: <-SND[FH3-101-3E54-4664-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36132]:eOnNewAgentStatisticsEvent 18:38:38:511 CTIOS1-ctios Trace: >>CG:[call.5000.2131420866]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420866 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420866) 18:38:38:511 CTIOS1-ctios Trace: >>CG:[call.5000.2131420866]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420866 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41165 RelDevID:41165 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420866) 18:38:38:511 CTIOS1-ctios Trace: >>CG:[call.5000.2131420866]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420866 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41165 MsgID:eCallClearedEvent DvrKey:call.5000.2131420866) 18:38:38:511 CTIOS1-ctios Trace: >>CG:[call.5000.2131420866]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420866 ConnDevIDTyp:0 ConnDevID:41165 MsgID:eCallEndEvent DvrKey:call.5000.2131420866) 18:38:38:511 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420866.41165]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:38:511 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420866.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:38:511 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420866.41165]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:38:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420866.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:38:512 CTIOS1-ctios Trace: Removed CallConnection(41165.0). 18:38:38:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420866.41165]:eCallClearedEvent,Msk(3f0000) 18:38:38:512 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:38:512 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420866 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:38:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420866.51044]:eCallClearedEvent,Msk(3f0000) 18:38:38:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420866.41165]:eCallEndEvent 18:38:38:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420866.51044]:eCallEndEvent 18:38:38:512 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:38:512 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:38:512 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:512 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:545 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32372502 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5126 LogdOnTimeTdy:9452 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:302 LogdOnTimeSess:706 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:38:562 CTIOS1-ctios Trace: >>CG:[call.5000.2131420867]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420867 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420867) 18:38:38:562 CTIOS1-ctios Trace: >>CG:[call.5000.2131420867]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420867 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41179 RelDevID:41179 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420867) 18:38:38:563 CTIOS1-ctios Trace: >>CG:[call.5000.2131420867]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420867 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41179 MsgID:eCallClearedEvent DvrKey:call.5000.2131420867) 18:38:38:563 CTIOS1-ctios Trace: >>CG:[call.5000.2131420867]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420867 ConnDevIDTyp:0 ConnDevID:41179 MsgID:eCallEndEvent DvrKey:call.5000.2131420867) 18:38:38:563 CTIOS1-ctios Trace: Removed CallConnection(41179.0). 18:38:38:563 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:38:563 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420867 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:38:563 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420867.41179]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:38:563 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420867.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:38:563 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:38:563 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420867.41179]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:38:563 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420867.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:38:563 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420867.41179]:eCallClearedEvent,Msk(3f0000) 18:38:38:563 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420867.51023]:eCallClearedEvent,Msk(3f0000) 18:38:38:563 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420867.41179]:eCallEndEvent 18:38:38:563 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420867.51023]:eCallEndEvent 18:38:38:563 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:38:564 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:564 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:595 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32372503 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5958 LogdOnTimeTdy:9357 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5958 LogdOnTimeSess:9357 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:38:638 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:201 SVCID:5006 SG#:301 SGID:5012 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42197 ANI:3333487143 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207113 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207113 RCallKeySeq#:1 CallTypIDTag:5003 PreCallIIDTag:7990665) 18:38:38:638 CTIOS1-ctios Trace: <-SND[GH8-36-D5AC-4388-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:38:639 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:201 SVCID:5006 SG#:301 SGID:5012 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42034 ANI:0514850131 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206828 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206828 RCallKeySeq#:1 CallTypIDTag:5003 PreCallIIDTag:7990214) 18:38:38:670 CTIOS1-ctios Trace: >>CG:[agent.5000.48827]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11154 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42197 AGID:48827 AGInstr:42197 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48827 AGAvailStatus:0) 18:38:38:670 CTIOS1-ctios Trace: <-SND[GH8-36-D5AC-4388-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48827]:eAgentStateEvent(eReserved),Msk(0) 18:38:38:670 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:eAgentStateEvent(eReserved),Msk(0) 18:38:38:670 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:38:670 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:38:670 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:38:670 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:38:671 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48827]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:38:671 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48827]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:38:671 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:38:671 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:38:671 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48827]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:38:671 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:38:671 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:38:672 CTIOS1-ctios Trace: >>CG:[agent.5000.46127]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9323 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42034 AGID:46127 AGInstr:42034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46127 AGAvailStatus:0) 18:38:38:673 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:eAgentStateEvent(eReserved),Msk(0) 18:38:38:673 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:38:673 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:38:673 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46127]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:38:673 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46127]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:38:673 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:38:673 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:38:673 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46127]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:38:699 CTIOS1-ctios Trace: >>CG:[call.5000.46855999]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855999 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:3333487143 DNIS:42197 Dialed#:45233 ConnDevID:3333487143 RCallKeyDay:151314 RCallKeyCID:207113 MsgID:eCallBeginEvent DvrKey:call.5000.46855999 ecc:(...) ICMEntUniqID:icm.151314.207113 RCallKeySeq#:2) 18:38:38:699 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46855999 18:38:38:699 CTIOS1-ctios Trace: >>CG:[call.5000.46855999]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855999 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3333487143 AlrtgDevID:(null) CallngDevID:3333487143 CalldDevID:42197 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855999 Trnk#:0 TrnkGrp#:0) 18:38:38:699 CTIOS1-ctios Trace: [call.5000.46855999]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3333487143. 18:38:38:699 CTIOS1-ctios Trace: >>CG:[call.5000.46855999]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46855999 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:301 SGID:5012 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3333487143 AlrtgDevID:42197 CallngDevID:3333487143 CalldDevID:42197 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46855999 Trnk#:0 TrnkGrp#:0) 18:38:38:699 CTIOS1-ctios Trace: CallConnection(3333487143.1) created AgentObject (Device) for DeviceID(3333487143). 18:38:38:699 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:38:699 CTIOS1-ctios Trace: Added CallConnection(3333487143.1). 18:38:38:699 CTIOS1-ctios Trace: [call.5000.46855999]::CreateCallConnection(): CallConnection(3333487143.1) created successfully. 18:38:38:699 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855999.3333487143]:eCallBeginEvent 18:38:38:699 CTIOS1-ctios Trace: [call.5000.46855999] Found CallConnection(3333487143.1) for device 3333487143. 18:38:38:699 CTIOS1-ctios Trace: [call.5000.46855999]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42197. 18:38:38:699 CTIOS1-ctios Trace: [call.5000.46855999] CallConnection(3333487143.1) found DeviceID(42197) AgentID(48827). 18:38:38:699 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:38:699 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855999.3333487143]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:38:699 CTIOS1-ctios Trace: Added CallConnection(3333487143.1). 18:38:38:699 CTIOS1-ctios Trace: [call.5000.46855999]::CreateCallConnection(): CallConnection(3333487143.1) created successfully. 18:38:38:700 CTIOS1-ctios Trace: <-SND[GH8-36-D5AC-4388-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855999.42197]:eCallBeginEvent 18:38:38:700 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855999.42197]:eCallBeginEvent 18:38:38:700 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855999.3333487143]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:38:700 CTIOS1-ctios Trace: <-SND[GH8-36-D5AC-4388-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855999.42197]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:38:700 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855999.42197]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:38:704 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:1) 18:38:38:704 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:38:704 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:704 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:704 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:704 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:705 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:705 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:705 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:711 CTIOS1-ctios Trace: >>CG:[call.5000.46856000]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856000 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0514850131 DNIS:42034 Dialed#:45233 ConnDevID:0514850131 RCallKeyDay:151314 RCallKeyCID:206828 MsgID:eCallBeginEvent DvrKey:call.5000.46856000 ecc:(...) ICMEntUniqID:icm.151314.206828 RCallKeySeq#:2) 18:38:38:711 CTIOS1-ctios Trace: >>CG:[call.5000.46856000]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856000 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0514850131 AlrtgDevID:(null) CallngDevID:0514850131 CalldDevID:42034 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856000 Trnk#:0 TrnkGrp#:0) 18:38:38:711 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856000 18:38:38:711 CTIOS1-ctios Trace: [call.5000.46856000]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0514850131. 18:38:38:711 CTIOS1-ctios Trace: CallConnection(0514850131.1) created AgentObject (Device) for DeviceID(0514850131). 18:38:38:711 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:38:711 CTIOS1-ctios Trace: Added CallConnection(0514850131.1). 18:38:38:711 CTIOS1-ctios Trace: [call.5000.46856000]::CreateCallConnection(): CallConnection(0514850131.1) created successfully. 18:38:38:712 CTIOS1-ctios Trace: >>CG:[call.5000.46856000]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856000 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:301 SGID:5012 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0514850131 AlrtgDevID:42034 CallngDevID:0514850131 CalldDevID:42034 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856000 Trnk#:0 TrnkGrp#:0) 18:38:38:712 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856000.0514850131]:eCallBeginEvent 18:38:38:712 CTIOS1-ctios Trace: [call.5000.46856000] Found CallConnection(0514850131.1) for device 0514850131. 18:38:38:712 CTIOS1-ctios Trace: [call.5000.46856000]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42034. 18:38:38:712 CTIOS1-ctios Trace: [call.5000.46856000] CallConnection(0514850131.1) found DeviceID(42034) AgentID(46127). 18:38:38:712 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:38:712 CTIOS1-ctios Trace: Added CallConnection(0514850131.1). 18:38:38:712 CTIOS1-ctios Trace: [call.5000.46856000]::CreateCallConnection(): CallConnection(0514850131.1) created successfully. 18:38:38:712 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856000.0514850131]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:38:712 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856000.42034]:eCallBeginEvent 18:38:38:712 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856000.0514850131]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:38:712 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856000.42034]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:38:715 CTIOS1-ctios Trace: >>CG:[agent.5000.3880]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:6609 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42041 AGID:3880 AGInstr:42041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3880 AGAvailStatus:0) 18:38:38:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:38:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:715 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:716 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:716 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:716 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:716 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:773 CTIOS1-ctios Trace: >>CG:[agent.5000.42148]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9855 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51098 AGID:42148 AGInstr:51098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42148 AGAvailStatus:1) 18:38:38:774 CTIOS1-ctios Trace: >>CG:[call.5000.46856001]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856001 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51098 ConnDevID:51098 MsgID:eCallBeginEvent DvrKey:call.5000.46856001 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105118))) 18:38:38:774 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856001 18:38:38:774 CTIOS1-ctios Trace: >>CG:[call.5000.46856001]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856001 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51098 CallngDevID:51098 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856001) 18:38:38:774 CTIOS1-ctios Trace: [call.5000.46856001] CallConnection(51098.0) found DeviceID(51098) AgentID(42148). 18:38:38:774 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:38:774 CTIOS1-ctios Trace: Added CallConnection(51098.0). 18:38:38:774 CTIOS1-ctios Trace: [call.5000.46856001]::CreateCallConnection(): CallConnection(51098.0) created successfully. 18:38:38:775 CTIOS1-ctios Trace: ->RCV[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4) a=48501][agent.5000.48501]:eSetAgentStateRequest(eNotReady) 18:38:38:775 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:eAgentStateEvent(eTalking),Msk(0) 18:38:38:775 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42148]:eAgentStateEvent(eTalking),Msk(0) 18:38:38:775 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:38:775 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.42148]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:38:775 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856001.51098]:eCallBeginEvent,Msk(bf0002) 18:38:38:775 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856001.51098]:eCallBeginEvent,Msk(bf0002) 18:38:38:775 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856001.51098]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:38:775 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856001.51098]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:38:776 CTIOS1-ctios Trace: >>CG:[agent.5000.42148]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9855 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51098 AGID:42148 AGInstr:51098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42148 AGAvailStatus:0) 18:38:38:776 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:eAgentStateEvent(eTalking),Msk(0) 18:38:38:776 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42148]:eAgentStateEvent(eTalking),Msk(0) 18:38:38:776 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:38:777 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.42148]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:38:927 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10672 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42042 AGID:48501 AGInstr:42042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48501 AGAvailStatus:0) 18:38:38:927 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:38:927 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:38:927 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:927 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:927 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:927 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:927 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:927 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:927 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:927 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eSetAgentStateConf(UniqObjID:agent.5000.48501 MsgID:eSetAgentStateConf TgtCILClntID:FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)) 18:38:38:927 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eSetAgentStateConf 18:38:38:934 CTIOS1-ctios Trace: >>CG:[call.5000.46856001]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856001 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51098 RelDevID:51098 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856001) 18:38:38:934 CTIOS1-ctios Trace: >>CG:[call.5000.46856001]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856001 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51098 MsgID:eCallClearedEvent DvrKey:call.5000.46856001) 18:38:38:934 CTIOS1-ctios Trace: >>CG:[call.5000.46856001]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856001 ConnDevIDTyp:0 ConnDevID:51098 MsgID:eCallEndEvent DvrKey:call.5000.46856001) 18:38:38:934 CTIOS1-ctios Trace: Removed CallConnection(51098.0). 18:38:38:934 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856001 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:38:934 CTIOS1-ctios Trace: >>CG:[agent.5000.42148]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9855 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51098 AGID:42148 AGInstr:51098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42148 AGAvailStatus:1) 18:38:38:934 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856001.51098]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:38:934 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856001.51098]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:38:934 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856001.51098]:eCallClearedEvent,Msk(3f0000) 18:38:38:934 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856001.51098]:eCallClearedEvent,Msk(3f0000) 18:38:38:934 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856001.51098]:eCallEndEvent 18:38:38:934 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856001.51098]:eCallEndEvent 18:38:38:934 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:38:935 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42148]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:38:935 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:935 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.42148]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:943 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:0) 18:38:38:943 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:38:943 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:943 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:944 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:944 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:944 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:38:966 CTIOS1-ctios Trace: >>CG:[agent.5000.42148]:eQueryAgentStatisticsConf(IID:32372505 PrphID:5000 AGExt:51098 AGID:42148 AGInstr:51098 UniqObjID:agent.5000.42148 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5082 LogdOnTimeTdy:8426 NotRdyTimeTdy:1077 AGOutCallsTdy:5 AGOutCallsTlkTimeTdy:5 AGOutCallsTimeTdy:5 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:12 HdlCallsTlkTimeTdy:2087 HdlCallsTimeTdy:2217 IncCallsHldTdy:2 IncCallsHldTimeTdy:7 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5082 LogdOnTimeSess:8426 NotRdyTimeSess:1077 AGOutCallsSess:5 AGOutCallsTlkTimeSess:5 AGOutCallsTimeSess:5 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:12 HdlCallsTlkTimeSess:2087 HdlCallsTimeSess:2217 IncCallsHldSess:2 IncCallsHldTimeSess:7 IntCallsSess:210 IntCallsTimeSess:58 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:210 IntCallsTimeTdy:58 HdlCallsAftCallTimeSess:123 HdlCallsAftCallTimeTdy:123 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:38:38:966 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42148]:eOnNewAgentStatisticsEvent 18:38:38:988 CTIOS1-ctios Trace: >>CG:[agent.5000.3880]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6609 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42041 AGID:3880 AGInstr:42041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3880 AGAvailStatus:1) 18:38:38:988 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:38:989 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:989 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:989 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:989 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:989 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:989 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:38:989 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:050 CTIOS1-ctios Trace: [call.5000.46855744] Found CallConnection(42085.0) for device 42085. 18:38:39:052 CTIOS1-ctios Trace: [call.5000.46855744] Found CallConnection(42085.0) for device 42085. 18:38:39:052 CTIOS1-ctios Trace: >>CG:[call.5000.46855744]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855744 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42085 RelDevID:42085 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855744) 18:38:39:052 CTIOS1-ctios Trace: >>CG:[call.5000.46855744]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855744 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0512100089 RelDevID:0512100089 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855744) 18:38:39:052 CTIOS1-ctios Trace: >>CG:[call.5000.46855744]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855744 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0512100089 MsgID:eCallClearedEvent DvrKey:call.5000.46855744) 18:38:39:052 CTIOS1-ctios Trace: >>CG:[agent.5000.48642]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10849 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42085 AGID:48642 AGInstr:42085 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48642 AGAvailStatus:0) 18:38:39:052 CTIOS1-ctios Trace: [agent.5000.48642]: Current Wrapup Mode = 3 18:38:39:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855744.0512100089]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:39:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855744.42085]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:39:052 CTIOS1-ctios Trace: <-SND[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855744.42085]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:39:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855744.0512100089]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:39:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855744.42085]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:39:052 CTIOS1-ctios Trace: <-SND[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855744.42085]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:39:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855744.0512100089]:eCallClearedEvent,Msk(3f0000) 18:38:39:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855744.42085]:eCallClearedEvent,Msk(3f0000) 18:38:39:052 CTIOS1-ctios Trace: <-SND[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855744.42085]:eCallClearedEvent,Msk(3f0000) 18:38:39:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:39:052 CTIOS1-ctios Trace: <-SND[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:39:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:39:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:39:052 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:39:052 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:39:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:39:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:39:052 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:39:118 CTIOS1-ctios Trace: >>CG:[agent.5000.48714]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11023 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42141 AGID:48714 AGInstr:42141 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48714 AGAvailStatus:0) 18:38:39:118 CTIOS1-ctios Trace: >>CG:[call.5000.46855996]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855996 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855996 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03329354459 NewConnDevID:03329354459 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855996 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105118))) 18:38:39:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48714]:eAgentStateEvent(eTalking),Msk(0) 18:38:39:119 CTIOS1-ctios Trace: >>CG:[call.5000.46855996]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855996 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42141 CallngDevID:03329354459 CalldDevID:42141 LstRedirDevID:(null) AnsDevID:42141 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855996 Trnk#:0 TrnkGrp#:0) 18:38:39:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48714]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:119 CTIOS1-ctios Trace: [call.5000.46855996] Found CallConnection(03329354459.1). 18:38:39:119 CTIOS1-ctios Trace: [call.5000.46855996] Found CallConnection(03329354459.1). 18:38:39:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48714]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:119 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48714]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:119 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48714]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48714]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48714]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:119 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48714]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855996.03329354459]:eCallDataUpdateEvent,Msk(bf0002) 18:38:39:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855996.42141]:eCallDataUpdateEvent,Msk(3f0001) 18:38:39:120 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855996.03329354459]:eCallEstablishedEvent,Msk(bf01a6) 18:38:39:120 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855996.42141]:eCallEstablishedEvent,Msk(bf01a6) 18:38:39:186 CTIOS1-ctios Trace: ->RCV[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4) a=48501][agent.5000.48501]:eSetAgentStateRequest(eAvailable) 18:38:39:188 CTIOS1-ctios Trace: ->RCV[FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4) a=48770][call.5000.46855445.42586]:eSetCallDataRequest 18:38:39:188 CTIOS1-ctios Trace: [call.5000.46855445.42586] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:39:188 CTIOS1-ctios Trace: <-SND[FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855445.42586]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:39:230 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:1) 18:38:39:230 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:39:230 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:230 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:230 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:231 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:231 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:231 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:231 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:246 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10672 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42042 AGID:48501 AGInstr:42042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48501 AGAvailStatus:1) 18:38:39:246 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:39:246 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:39:246 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:246 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:246 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:247 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:247 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:247 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eSetAgentStateConf(UniqObjID:agent.5000.48501 MsgID:eSetAgentStateConf TgtCILClntID:FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)) 18:38:39:247 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:247 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:247 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eSetAgentStateConf 18:38:39:249 CTIOS1-ctios Trace: >>CG:[call.5000.46855445]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855445 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855445 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03224510024 CallWrpupData:1236_0800_Crank/Prank Caller ,110 NewConnDevID:42586 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855445 ecc:(...)) 18:38:39:249 CTIOS1-ctios Trace: >>CG:[call.5000.46855445.42586]:eSetCallDataConf(UniqObjID:call.5000.46855445.42586 MsgID:eSetCallDataConf TgtCILClntID:FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4)) 18:38:39:249 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855445.03224510024]:eCallDataUpdateEvent 18:38:39:249 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855445.42586]:eCallDataUpdateEvent 18:38:39:249 CTIOS1-ctios Trace: <-SND[FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855445.42586]:eCallDataUpdateEvent 18:38:39:395 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:38:39:396 CTIOS1-ctios Trace: >>CG:[call.5000.46856002]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856002 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42074 ConnDevID:42074 MsgID:eCallBeginEvent DvrKey:call.5000.46856002 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105118))) 18:38:39:396 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856002 18:38:39:396 CTIOS1-ctios Trace: >>CG:[call.5000.46856002]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856002 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42074 CallngDevID:42074 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856002) 18:38:39:396 CTIOS1-ctios Trace: [call.5000.46856002] CallConnection(42074.0) found DeviceID(42074) AgentID(46083). 18:38:39:396 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:39:396 CTIOS1-ctios Trace: Added CallConnection(42074.0). 18:38:39:396 CTIOS1-ctios Trace: [call.5000.46856002]::CreateCallConnection(): CallConnection(42074.0) created successfully. 18:38:39:396 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:38:39:396 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:396 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:396 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:396 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:396 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:397 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:397 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:397 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856002.42074]:eCallBeginEvent,Msk(bf0002) 18:38:39:397 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856002.42074]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:39:398 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:0) 18:38:39:398 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:38:39:398 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:398 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:398 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:398 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:398 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:398 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:398 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:505 CTIOS1-ctios Trace: ->RCV[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4) a=9556][call.5000.198845496.21051]:eSingleStepTransferRequest 18:38:39:553 CTIOS1-ctios Trace: >>CG:[call.5000.46856002]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856002 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42074 RelDevID:42074 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856002) 18:38:39:553 CTIOS1-ctios Trace: >>CG:[call.5000.46856002]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856002 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42074 MsgID:eCallClearedEvent DvrKey:call.5000.46856002) 18:38:39:553 CTIOS1-ctios Trace: >>CG:[call.5000.46856002]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856002 ConnDevIDTyp:0 ConnDevID:42074 MsgID:eCallEndEvent DvrKey:call.5000.46856002) 18:38:39:553 CTIOS1-ctios Trace: Removed CallConnection(42074.0). 18:38:39:553 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856002 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:39:553 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:38:39:553 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856002.42074]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:39:554 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856002.42074]:eCallClearedEvent,Msk(3f0000) 18:38:39:554 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856002.42074]:eCallEndEvent 18:38:39:554 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:39:554 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:554 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:554 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:554 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:554 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:554 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:554 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:569 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:39:569 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:39:569 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:39:642 CTIOS1-ctios Trace: [call.5000.198845496] Found CallConnection(21051.0) for device 21051. 18:38:39:642 CTIOS1-ctios Trace: [call.5000.198845496] Found CallConnection(21051.0) for device 21051. 18:38:39:662 CTIOS1-ctios Trace: >>CG:[call.5000.198845496]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845496 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845496 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0223400463 NewConnDevID:0223400463 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845496 ecc:(...)) 18:38:39:662 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845496.0223400463]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:39:662 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845496.21051]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:39:662 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845496.21051]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:39:665 CTIOS1-ctios Trace: [call.5000.46855996] Found CallConnection(42141.0) for device 42141. 18:38:39:689 CTIOS1-ctios Trace: >>CG:[call.5000.2131420868]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420868 CallTyp:12 ConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0223400463 DNIS:81121 CallrEntrDig:81121 ConnDevID:21051 RCallKeyDay:151314 RCallKeyCID:207068 MsgID:eCallBeginEvent DvrKey:call.5000.2131420868 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105077)) ICMEntUniqID:icm.151314.207068 RCallKeySeq#:3) 18:38:39:689 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420868 18:38:39:689 CTIOS1-ctios Trace: >>CG:[call.5000.198845496]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:198845496 NumParties:1 SecDevIDTyp:0 SecCID:2131420868 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0223400463 SecDevID:21051 TfrgDevID:21051 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.198845496ConnectedParty[1]:(ConnPtyCID:198845496 ConnPtyDevIDTyp:1 ConnPtyDevID:0223400463)) 18:38:39:689 CTIOS1-ctios Trace: [call.5000.198845496] Found CallConnection(21051.0). 18:38:39:689 CTIOS1-ctios Trace: >>CG:[call.5000.2131420868]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:198845496 NumParties:1 SecDevIDTyp:0 SecCID:2131420868 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0223400463 SecDevID:21051 TfrgDevID:21051 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420868ConnectedParty[1]:(ConnPtyCID:198845496 ConnPtyDevIDTyp:1 ConnPtyDevID:0223400463)) 18:38:39:689 CTIOS1-ctios Trace: [call.5000.2131420868]::FindTransferCommonDeviceID Calls [call.5000.198845496] and [call.5000.2131420868] do not appear to have a common Device. Tranferring Device [21051] is set as common device 18:38:39:689 CTIOS1-ctios Trace: [call.5000.198845496] Found CallConnection(21051.0). 18:38:39:689 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845496.21051]:eCallTransferredEvent,Msk(bf01a6) 18:38:39:689 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845496.21051]:eCallTransferredEvent,Msk(bf01a6) 18:38:39:689 CTIOS1-ctios Trace: [call.5000.198845496] Found CallConnection(21051.0). 18:38:39:689 CTIOS1-ctios Trace: Removed CallConnection(21051.0). 18:38:39:689 CTIOS1-ctios Trace: Added CallConnection(0223400463.1). 18:38:39:689 CTIOS1-ctios Trace: [call.5000.2131420868] Moved CallConnection[0223400463.1] from [call.5000.198845496] to [call.5000.2131420868]. 18:38:39:689 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845496.21051]:eCallTransferredEvent,Msk(bf01a6) 18:38:39:690 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845496.21051]:eCallTransferredEvent,Msk(bf01a6) 18:38:39:690 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845496.21051]:eCallEndEvent 18:38:39:690 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845496.21051]:eCallEndEvent 18:38:39:690 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845496.0223400463]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:39:690 CTIOS1-ctios Trace: >>CG:[call.5000.2131420868]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420868 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420868 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21051 NewConnDevID:0223400463 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420868) 18:38:39:690 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420868.0223400463]:eCallTransferredEvent,Msk(bf01a6) 18:38:39:690 CTIOS1-ctios Trace: >>CG:[call.5000.2131420868]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420868 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0223400463 RelDevID:0223400463 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420868) 18:38:39:690 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420868.0223400463]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:39:690 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420868.0223400463]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:39:691 CTIOS1-ctios Trace: >>CG:[call.5000.2131420868]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420868 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21051 MsgID:eCallClearedEvent DvrKey:call.5000.2131420868) 18:38:39:691 CTIOS1-ctios Trace: >>CG:[call.5000.2131420868]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420868 ConnDevIDTyp:1 ConnDevID:0223400463 MsgID:eCallEndEvent DvrKey:call.5000.2131420868) 18:38:39:691 CTIOS1-ctios Trace: >>CG:[agent.5000.9556]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:635 SGID:6079 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9375 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21051 AGID:9556 AGInstr:21051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9556 AGAvailStatus:0) 18:38:39:691 CTIOS1-ctios Trace: Removed CallConnection(0223400463.1). 18:38:39:691 CTIOS1-ctios Trace: >>CG:[call.5000.198845496]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845496 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.198845496) 18:38:39:691 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420868 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:39:691 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420868.0223400463]:eCallClearedEvent,Msk(3f0000) 18:38:39:691 CTIOS1-ctios Trace: [agent.5000.9556]: Current Wrapup Mode = 3 18:38:39:691 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420868.0223400463]:eCallEndEvent 18:38:39:692 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9556]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:38:39:692 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9556]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:38:39:782 CTIOS1-ctios Trace: >>CG:[agent.5000.48827]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11154 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42197 AGID:48827 AGInstr:42197 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48827 AGAvailStatus:0) 18:38:39:782 CTIOS1-ctios Trace: >>CG:[call.5000.46855999]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46855999 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855999 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3333487143 NewConnDevID:3333487143 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855999 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105119))) 18:38:39:782 CTIOS1-ctios Trace: >>CG:[call.5000.46855999]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855999 ConnDevIDTyp:0 SVC#:201 SVCID:5006 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:301 SGID:5012 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42197 CallngDevID:3333487143 CalldDevID:42197 LstRedirDevID:(null) AnsDevID:42197 MsgID:eCallEstablishedEvent DvrKey:call.5000.46855999 Trnk#:0 TrnkGrp#:0) 18:38:39:782 CTIOS1-ctios Trace: >>CG:[agent.5000.9556]:eQueryAgentStatisticsConf(IID:32372665 PrphID:5000 AGExt:21051 AGID:9556 AGInstr:21051 UniqObjID:agent.5000.9556 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2514 LogdOnTimeTdy:20502 NotRdyTimeTdy:2857 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:114 HdlCallsTlkTimeTdy:14002 HdlCallsTimeTdy:14998 IncCallsHldTdy:4 IncCallsHldTimeTdy:271 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2514 LogdOnTimeSess:20502 NotRdyTimeSess:2857 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:114 HdlCallsTlkTimeSess:14002 HdlCallsTimeSess:14998 IncCallsHldSess:4 IncCallsHldTimeSess:271 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:725 HdlCallsAftCallTimeTdy:725 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess 18:38:39:782 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:1) 18:38:39:782 CTIOS1-ctios Trace: >>CG:[call.5000.46856005]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856005 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42214 ConnDevID:42214 MsgID:eCallBeginEvent DvrKey:call.5000.46856005 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105119))) 18:38:39:782 CTIOS1-ctios Trace: >>CG:[call.5000.46856005]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856005 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42214 CallngDevID:42214 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856005) 18:38:39:782 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:0) 18:38:39:782 CTIOS1-ctios Trace: >>CG:[agent.5000.46127]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9323 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42034 AGID:46127 AGInstr:42034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46127 AGAvailStatus:0) 18:38:39:782 CTIOS1-ctios Trace: >>CG:[call.5000.46856000]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856000 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856000 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0514850131 NewConnDevID:0514850131 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856000 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105119))) 18:38:39:783 CTIOS1-ctios Trace: >>CG:[call.5000.46856000]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856000 ConnDevIDTyp:0 SVC#:201 SVCID:5006 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:301 SGID:5012 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42034 CallngDevID:0514850131 CalldDevID:42034 LstRedirDevID:(null) AnsDevID:42034 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856000 Trnk#:0 TrnkGrp#:0) 18:38:39:784 CTIOS1-ctios Trace: <-SND[GH8-36-D5AC-4388-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48827]:eAgentStateEvent(eTalking),Msk(0) 18:38:39:784 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:eAgentStateEvent(eTalking),Msk(0) 18:38:39:784 CTIOS1-ctios Trace: [call.5000.46855999] Found CallConnection(3333487143.1). 18:38:39:784 CTIOS1-ctios Trace: [call.5000.46855999] Found CallConnection(3333487143.1). 18:38:39:784 CTIOS1-ctios Trace: [call.5000.46855996] Found CallConnection(42141.0) for device 42141. 18:38:39:784 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:784 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:784 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856005 18:38:39:784 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:784 CTIOS1-ctios Trace: [call.5000.46856005] CallConnection(42214.0) found DeviceID(42214) AgentID(42656). 18:38:39:784 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:39:784 CTIOS1-ctios Trace: Added CallConnection(42214.0). 18:38:39:784 CTIOS1-ctios Trace: [call.5000.46856005]::CreateCallConnection(): CallConnection(42214.0) created successfully. 18:38:39:784 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:784 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48827]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:785 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48827]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:785 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:785 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:785 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48827]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:785 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:785 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48827]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:785 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855999.3333487143]:eCallDataUpdateEvent,Msk(bf0002) 18:38:39:785 CTIOS1-ctios Trace: [call.5000.46856000] Found CallConnection(0514850131.1). 18:38:39:785 CTIOS1-ctios Trace: [call.5000.46856000] Found CallConnection(0514850131.1). 18:38:39:785 CTIOS1-ctios Trace: <-SND[GH8-36-D5AC-4388-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855999.42197]:eCallDataUpdateEvent,Msk(3f0001) 18:38:39:785 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855999.42197]:eCallDataUpdateEvent,Msk(3f0001) 18:38:39:785 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855999.3333487143]:eCallEstablishedEvent,Msk(bf01a6) 18:38:39:785 CTIOS1-ctios Trace: <-SND[GH8-36-D5AC-4388-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855999.42197]:eCallEstablishedEvent,Msk(bf01a6) 18:38:39:785 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855999.42197]:eCallEstablishedEvent,Msk(bf01a6) 18:38:39:786 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eTalking),Msk(0) 18:38:39:786 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:786 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:786 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:786 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:786 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:786 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:786 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:786 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856005.42214]:eCallBeginEvent,Msk(bf0002) 18:38:39:786 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856005.42214]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:39:786 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eTalking),Msk(0) 18:38:39:786 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:787 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:787 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:787 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:787 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:787 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:787 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:787 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:eAgentStateEvent(eTalking),Msk(0) 18:38:39:787 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:787 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:787 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46127]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:787 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46127]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:787 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:787 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46127]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:788 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46127]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856000.0514850131]:eCallDataUpdateEvent,Msk(bf0002) 18:38:39:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856000.42034]:eCallDataUpdateEvent,Msk(3f0001) 18:38:39:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856000.0514850131]:eCallEstablishedEvent,Msk(bf01a6) 18:38:39:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856000.42034]:eCallEstablishedEvent,Msk(bf01a6) 18:38:39:788 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9556]:eOnNewAgentStatisticsEvent 18:38:39:817 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:39:818 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:39:818 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:832 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:621 SVCID:6087 SG#:623 SGID:6069 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:21142 ANI:2136610157 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207237 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207237 RCallKeySeq#:1 CallTypIDTag:5113 PreCallIIDTag:7990890) 18:38:39:833 CTIOS1-ctios Trace: <-SND[G31-134-CCF5-13748-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:39:848 CTIOS1-ctios Trace: ->RCV[GF-D6-9905-79-4636-3556 a=30443][call.5000.46855707.51070]:eClearConnectionRequest 18:38:39:864 CTIOS1-ctios Trace: >>CG:[agent.5000.36204]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9838 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21142 AGID:36204 AGInstr:21142 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36204 AGAvailStatus:0) 18:38:39:864 CTIOS1-ctios Trace: <-SND[G31-134-CCF5-13748-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36204]:eAgentStateEvent(eReserved),Msk(0) 18:38:39:864 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36204]:eAgentStateEvent(eReserved),Msk(0) 18:38:39:882 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207508 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207508 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991348) 18:38:39:882 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207509 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207509 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991349) 18:38:39:912 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:39:913 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:39:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:39:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:39:913 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:39:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:39:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:39:913 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:39:916 CTIOS1-ctios Trace: [call.5000.46855707] Found CallConnection(51070.0) for device 51070. 18:38:39:917 CTIOS1-ctios Trace: [call.5000.46855707] Found CallConnection(51070.0) for device 51070. 18:38:39:917 CTIOS1-ctios Trace: >>CG:[call.5000.46855707]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855707 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51070 RelDevID:51070 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855707) 18:38:39:917 CTIOS1-ctios Trace: >>CG:[call.5000.46855707]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855707 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0463413249 RelDevID:0463413249 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855707) 18:38:39:917 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855707.0463413249]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:39:917 CTIOS1-ctios Trace: <-SND[GF-D6-9905-79-4636-3556][call.5000.46855707.51070]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:39:917 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855707.51070]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:39:917 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855707.0463413249]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:39:917 CTIOS1-ctios Trace: >>CG:[call.5000.46855707]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855707 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0463413249 MsgID:eCallClearedEvent DvrKey:call.5000.46855707) 18:38:39:917 CTIOS1-ctios Trace: <-SND[GF-D6-9905-79-4636-3556][call.5000.46855707.51070]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:39:917 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855707.51070]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:39:918 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855707.0463413249]:eCallClearedEvent,Msk(3f0000) 18:38:39:918 CTIOS1-ctios Trace: <-SND[GF-D6-9905-79-4636-3556][call.5000.46855707.51070]:eCallClearedEvent,Msk(3f0000) 18:38:39:918 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855707.51070]:eCallClearedEvent,Msk(3f0000) 18:38:39:941 CTIOS1-ctios Trace: >>CG:[agent.5000.30443]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:3 SGID:9786 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9551 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51070 AGID:30443 AGInstr:51070 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30443 AGAvailStatus:0) 18:38:39:941 CTIOS1-ctios Trace: [agent.5000.30443]: Current Wrapup Mode = 0 18:38:39:941 CTIOS1-ctios Trace: [call.5000.46855707.51070] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:39:941 CTIOS1-ctios Trace: <-SND[GF-D6-9905-79-4636-3556][call.5000.46855707.51070]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:39:941 CTIOS1-ctios Trace: <-SND[GF-D6-9905-79-4636-3556][agent.5000.30443]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:39:941 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30443]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:39:941 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30443]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:39:941 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30443]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:39:944 CTIOS1-ctios Trace: >>CG:[call.5000.46855707.51070]:eClearConnectionConf(UniqObjID:call.5000.46855707.51070 MsgID:eClearConnectionConf TgtCILClntID:GF-D6-9905-79-4636-3556) 18:38:39:944 CTIOS1-ctios Trace: <-SND[GF-D6-9905-79-4636-3556][call.5000.46855707.51070]:eClearConnectionConf,Msk(283f0000) 18:38:39:949 CTIOS1-ctios Trace: >>CG:[call.5000.46856005]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856005 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42214 RelDevID:42214 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856005) 18:38:39:949 CTIOS1-ctios Trace: >>CG:[call.5000.46856005]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856005 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42214 MsgID:eCallClearedEvent DvrKey:call.5000.46856005) 18:38:39:949 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856005.42214]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:39:949 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856005.42214]:eCallClearedEvent,Msk(3f0000) 18:38:39:949 CTIOS1-ctios Trace: >>CG:[call.5000.46856005]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856005 ConnDevIDTyp:0 ConnDevID:42214 MsgID:eCallEndEvent DvrKey:call.5000.46856005) 18:38:39:949 CTIOS1-ctios Trace: Removed CallConnection(42214.0). 18:38:39:949 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856005 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:39:949 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856005.42214]:eCallEndEvent 18:38:39:949 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:1) 18:38:39:950 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:39:950 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:950 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:950 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:950 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:950 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:950 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:950 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:39:955 CTIOS1-ctios Trace: >>CG:[call.5000.198845525]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845525 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:2136610157 DNIS:21142 Dialed#:45433 ConnDevID:2136610157 RCallKeyDay:151314 RCallKeyCID:207237 MsgID:eCallBeginEvent DvrKey:call.5000.198845525 ecc:(...) ICMEntUniqID:icm.151314.207237 RCallKeySeq#:2) 18:38:39:955 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845525 18:38:39:955 CTIOS1-ctios Trace: >>CG:[call.5000.198845525]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845525 ConnDevIDTyp:1 SVC#:621 SVCID:6087 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2136610157 AlrtgDevID:(null) CallngDevID:2136610157 CalldDevID:21142 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845525 Trnk#:0 TrnkGrp#:0) 18:38:39:956 CTIOS1-ctios Trace: [call.5000.198845525]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 2136610157. 18:38:39:956 CTIOS1-ctios Trace: CallConnection(2136610157.1) created AgentObject (Device) for DeviceID(2136610157). 18:38:39:956 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:39:956 CTIOS1-ctios Trace: Added CallConnection(2136610157.1). 18:38:39:956 CTIOS1-ctios Trace: [call.5000.198845525]::CreateCallConnection(): CallConnection(2136610157.1) created successfully. 18:38:39:956 CTIOS1-ctios Trace: >>CG:[call.5000.198845525]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845525 ConnDevIDTyp:1 SVC#:621 SVCID:6087 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:623 SGID:6069 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2136610157 AlrtgDevID:21142 CallngDevID:2136610157 CalldDevID:21142 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845525 Trnk#:0 TrnkGrp#:0) 18:38:39:956 CTIOS1-ctios Trace: [call.5000.198845525] Found CallConnection(2136610157.1) for device 2136610157. 18:38:39:956 CTIOS1-ctios Trace: [call.5000.198845525]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21142. 18:38:39:956 CTIOS1-ctios Trace: [call.5000.198845525] CallConnection(2136610157.1) found DeviceID(21142) AgentID(36204). 18:38:39:956 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:39:956 CTIOS1-ctios Trace: Added CallConnection(2136610157.1). 18:38:39:956 CTIOS1-ctios Trace: [call.5000.198845525]::CreateCallConnection(): CallConnection(2136610157.1) created successfully. 18:38:39:956 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845525.2136610157]:eCallBeginEvent 18:38:39:956 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845525.2136610157]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:39:956 CTIOS1-ctios Trace: <-SND[G31-134-CCF5-13748-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845525.21142]:eCallBeginEvent 18:38:39:956 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845525.21142]:eCallBeginEvent 18:38:39:956 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845525.2136610157]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:39:956 CTIOS1-ctios Trace: <-SND[G31-134-CCF5-13748-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845525.21142]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:39:957 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845525.21142]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:39:957 CTIOS1-ctios Trace: >>CG:[agent.5000.33608]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10014 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51117 AGID:33608 AGInstr:51117 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33608 AGAvailStatus:1) 18:38:39:957 CTIOS1-ctios Trace: >>CG:[call.5000.46856006]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856006 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51117 ConnDevID:51117 MsgID:eCallBeginEvent DvrKey:call.5000.46856006 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105119))) 18:38:39:957 CTIOS1-ctios Trace: >>CG:[call.5000.46856006]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856006 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51117 CallngDevID:51117 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856006) 18:38:39:957 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856006 18:38:39:957 CTIOS1-ctios Trace: >>CG:[agent.5000.33608]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10014 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51117 AGID:33608 AGInstr:51117 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33608 AGAvailStatus:0) 18:38:39:957 CTIOS1-ctios Trace: [call.5000.46856006] CallConnection(51117.0) found DeviceID(51117) AgentID(33608). 18:38:39:957 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:39:957 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33608]:eAgentStateEvent(eTalking),Msk(0) 18:38:39:957 CTIOS1-ctios Trace: Added CallConnection(51117.0). 18:38:39:957 CTIOS1-ctios Trace: [call.5000.46856006]::CreateCallConnection(): CallConnection(51117.0) created successfully. 18:38:39:957 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33608]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:957 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33608]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:957 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856006.51117]:eCallBeginEvent,Msk(bf0002) 18:38:39:957 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856006.51117]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:39:957 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33608]:eAgentStateEvent(eTalking),Msk(0) 18:38:39:957 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33608]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:39:958 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33608]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:029 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eNotReady) 18:38:40:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420869]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420869 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41198 ConnDevID:41198 MsgID:eCallBeginEvent DvrKey:call.5000.2131420869) 18:38:40:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420869]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420869 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41198 CallngDevID:41198 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420869) 18:38:40:043 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420869 18:38:40:043 CTIOS1-ctios Trace: [call.5000.2131420869] CallConnection(41198.0) found DeviceID(41198) AgentID(). 18:38:40:043 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:40:043 CTIOS1-ctios Trace: Added CallConnection(41198.0). 18:38:40:043 CTIOS1-ctios Trace: [call.5000.2131420869]::CreateCallConnection(): CallConnection(41198.0) created successfully. 18:38:40:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420869]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420869 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420869 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41198 NewConnDevID:41198 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420869) 18:38:40:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420869.41198]:eCallBeginEvent,Msk(bf0002) 18:38:40:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420869.41198]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:40:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420869.41198]:eCallDataUpdateEvent,Msk(bf0002) 18:38:40:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420869]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420869 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41198 CallngDevID:41198 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420869) 18:38:40:043 CTIOS1-ctios Trace: [call.5000.2131420869] Found CallConnection(41198.0) for device 41198. 18:38:40:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420869.41198]:eCallOriginatedEvent,Msk(bf0002) 18:38:40:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420869]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420869 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420869 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41198 NewConnDevID:41198 RCallKeyDay:151314 RCallKeyCID:207508 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420869 ICMEntUniqID:icm.151314.207508 RCallKeySeq#:1) 18:38:40:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420869]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420869 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41198 AlrtgDevID: CallngDevID:41198 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420869 Trnk#:0 TrnkGrp#:0) 18:38:40:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420869.41198]:eCallDataUpdateEvent,Msk(bf0002) 18:38:40:044 CTIOS1-ctios Trace: [call.5000.2131420869] Found CallConnection(41198.0) for device 41198. 18:38:40:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420869.41198]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:40:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420869]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420869 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41198 AlrtgDevID:51044 CallngDevID:41198 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420869 Trnk#:0 TrnkGrp#:0) 18:38:40:045 CTIOS1-ctios Trace: [call.5000.2131420869] Found CallConnection(41198.0) for device 41198. 18:38:40:045 CTIOS1-ctios Trace: [call.5000.2131420869]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:40:045 CTIOS1-ctios Trace: [call.5000.2131420869] CallConnection(41198.0) found DeviceID(51044) AgentID(05230). 18:38:40:045 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:40:045 CTIOS1-ctios Trace: Added CallConnection(41198.0). 18:38:40:045 CTIOS1-ctios Trace: [call.5000.2131420869]::CreateCallConnection(): CallConnection(41198.0) created successfully. 18:38:40:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420869]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420869 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420869 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41198 NewConnDevID:41198 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420869 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105119))) 18:38:40:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420869.51044]:eCallBeginEvent 18:38:40:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420869.41198]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:40:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420869.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:40:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420869.41198]:eCallDataUpdateEvent,Msk(bf0002) 18:38:40:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420869]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420869 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41198 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420869 Trnk#:0 TrnkGrp#:0) 18:38:40:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420869.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:40:045 CTIOS1-ctios Trace: [call.5000.2131420869] Found CallConnection(41198.0). 18:38:40:045 CTIOS1-ctios Trace: [call.5000.2131420869] Found CallConnection(41198.0). 18:38:40:045 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:40:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420869]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420869 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420869) 18:38:40:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420869.41198]:eCallEstablishedEvent,Msk(bf01a6) 18:38:40:046 CTIOS1-ctios Trace: [call.5000.2131420869] Found CallConnection(51044.0). 18:38:40:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420869.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:40:046 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:40:046 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:046 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420869.41198]: eCallHeldEvent,Msk(bf0126) 18:38:40:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420869.51044]: eCallHeldEvent,Msk(bf000a) 18:38:40:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420870]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420870 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41199 ConnDevID:41199 MsgID:eCallBeginEvent DvrKey:call.5000.2131420870) 18:38:40:047 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420870 18:38:40:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420870]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420870 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41199 CallngDevID:41199 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420870) 18:38:40:047 CTIOS1-ctios Trace: [call.5000.2131420870] CallConnection(41199.0) found DeviceID(41199) AgentID(). 18:38:40:047 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:40:047 CTIOS1-ctios Trace: Added CallConnection(41199.0). 18:38:40:047 CTIOS1-ctios Trace: [call.5000.2131420870]::CreateCallConnection(): CallConnection(41199.0) created successfully. 18:38:40:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420870]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420870 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420870 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41199 NewConnDevID:41199 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420870) 18:38:40:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420870]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420870 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41199 CallngDevID:41199 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420870) 18:38:40:048 CTIOS1-ctios Trace: [call.5000.2131420870] Found CallConnection(41199.0) for device 41199. 18:38:40:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420870]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420870 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420870 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41199 NewConnDevID:41199 RCallKeyDay:151314 RCallKeyCID:207509 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420870 ICMEntUniqID:icm.151314.207509 RCallKeySeq#:1) 18:38:40:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420870]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420870 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41199 AlrtgDevID: CallngDevID:41199 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420870 Trnk#:0 TrnkGrp#:0) 18:38:40:048 CTIOS1-ctios Trace: [call.5000.2131420870] Found CallConnection(41199.0) for device 41199. 18:38:40:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420870]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420870 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41199 AlrtgDevID:51023 CallngDevID:41199 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420870 Trnk#:0 TrnkGrp#:0) 18:38:40:048 CTIOS1-ctios Trace: [call.5000.2131420870] Found CallConnection(41199.0) for device 41199. 18:38:40:048 CTIOS1-ctios Trace: [call.5000.2131420870]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:40:049 CTIOS1-ctios Trace: [call.5000.2131420870] CallConnection(41199.0) found DeviceID(51023) AgentID(33632). 18:38:40:049 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:40:049 CTIOS1-ctios Trace: Added CallConnection(41199.0). 18:38:40:049 CTIOS1-ctios Trace: [call.5000.2131420870]::CreateCallConnection(): CallConnection(41199.0) created successfully. 18:38:40:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420870]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420870 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420870 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41199 NewConnDevID:41199 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420870 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105119))) 18:38:40:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420870.41199]:eCallBeginEvent,Msk(bf0002) 18:38:40:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420870.41199]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:40:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420870.41199]:eCallDataUpdateEvent,Msk(bf0002) 18:38:40:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420870.41199]:eCallOriginatedEvent,Msk(bf0002) 18:38:40:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420870]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420870 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41199 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420870 Trnk#:0 TrnkGrp#:0) 18:38:40:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420870.41199]:eCallDataUpdateEvent,Msk(bf0002) 18:38:40:049 CTIOS1-ctios Trace: [call.5000.2131420870] Found CallConnection(41199.0). 18:38:40:049 CTIOS1-ctios Trace: [call.5000.2131420870] Found CallConnection(41199.0). 18:38:40:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420870.41199]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:40:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420870.51023]:eCallBeginEvent 18:38:40:049 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:40:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420870.41199]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:40:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420870.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:40:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420870]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420870 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420870) 18:38:40:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420870.41199]:eCallDataUpdateEvent,Msk(bf0002) 18:38:40:049 CTIOS1-ctios Trace: [call.5000.2131420870] Found CallConnection(51023.0). 18:38:40:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420870.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:40:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420870.41199]:eCallEstablishedEvent,Msk(bf01a6) 18:38:40:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420870.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:40:049 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:40:049 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:049 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420870.41199]: eCallHeldEvent,Msk(bf0126) 18:38:40:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420870.51023]: eCallHeldEvent,Msk(bf000a) 18:38:40:106 CTIOS1-ctios Trace: >>CG:[call.5000.2131420869]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420869 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420869 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41198 NewConnDevID:41198 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420869 ecc:(...)) 18:38:40:106 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420869.41198]:eCallDataUpdateEvent,Msk(bf0126) 18:38:40:106 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420869.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:40:109 CTIOS1-ctios Trace: >>CG:[call.5000.2131420870]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420870 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420870 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41199 NewConnDevID:41199 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420870 ecc:(...)) 18:38:40:110 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420870.41199]:eCallDataUpdateEvent,Msk(bf0126) 18:38:40:110 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420870.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:40:164 CTIOS1-ctios Trace: [call.5000.46855261] Found CallConnection(42220.0) for device 42220. 18:38:40:164 CTIOS1-ctios Trace: [call.5000.46855261] Found CallConnection(42220.0) for device 42220. 18:38:40:166 CTIOS1-ctios Trace: >>CG:[call.5000.46855261]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855261 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42220 RelDevID:42220 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855261) 18:38:40:166 CTIOS1-ctios Trace: >>CG:[call.5000.46855261]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855261 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4237309771 RelDevID:4237309771 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855261) 18:38:40:167 CTIOS1-ctios Trace: >>CG:[call.5000.46855261]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855261 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4237309771 MsgID:eCallClearedEvent DvrKey:call.5000.46855261) 18:38:40:167 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855261.4237309771]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:40:167 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855261.42220]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:40:167 CTIOS1-ctios Trace: <-SND[GD2-237-B3D0-7044-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855261.42220]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:40:167 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855261.4237309771]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:40:167 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855261.42220]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:40:167 CTIOS1-ctios Trace: <-SND[GD2-237-B3D0-7044-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855261.42220]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:40:167 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855261.4237309771]:eCallClearedEvent,Msk(3f0000) 18:38:40:167 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855261.42220]:eCallClearedEvent,Msk(3f0000) 18:38:40:167 CTIOS1-ctios Trace: <-SND[GD2-237-B3D0-7044-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855261.42220]:eCallClearedEvent,Msk(3f0000) 18:38:40:168 CTIOS1-ctios Trace: >>CG:[agent.5000.42287]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:8729 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42220 AGID:42287 AGInstr:42220 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42287 AGAvailStatus:0) 18:38:40:168 CTIOS1-ctios Trace: [agent.5000.42287]: Current Wrapup Mode = 3 18:38:40:168 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:168 CTIOS1-ctios Trace: <-SND[GD2-237-B3D0-7044-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:168 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:168 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:168 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:168 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:168 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:168 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:168 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:191 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:0) 18:38:40:191 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:40:191 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:40:191 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:40:191 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:40:192 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:40:192 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:40:192 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:40:192 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:40:192 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:40:192 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:38:40:192 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:38:40:284 CTIOS1-ctios Trace: [call.5000.46855999] Found CallConnection(42197.0) for device 42197. 18:38:40:286 CTIOS1-ctios Trace: [call.5000.46856000] Found CallConnection(42034.0) for device 42034. 18:38:40:326 CTIOS1-ctios Trace: [call.5000.46855999] Found CallConnection(42197.0) for device 42197. 18:38:40:327 CTIOS1-ctios Trace: [call.5000.46856000] Found CallConnection(42034.0) for device 42034. 18:38:40:397 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eAvailable) 18:38:40:437 CTIOS1-ctios Trace: ->RCV[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3) a=10065][agent.5000.10065]:eSetAgentStateRequest(eAvailable) 18:38:40:457 CTIOS1-ctios Trace: >>CG:[call.5000.2131420869]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420869 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420869) 18:38:40:457 CTIOS1-ctios Trace: >>CG:[call.5000.2131420869]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420869 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41198 RelDevID:41198 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420869) 18:38:40:457 CTIOS1-ctios Trace: >>CG:[call.5000.2131420869]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420869 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41198 MsgID:eCallClearedEvent DvrKey:call.5000.2131420869) 18:38:40:457 CTIOS1-ctios Trace: >>CG:[call.5000.2131420869]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420869 ConnDevIDTyp:0 ConnDevID:41198 MsgID:eCallEndEvent DvrKey:call.5000.2131420869) 18:38:40:457 CTIOS1-ctios Trace: Removed CallConnection(41198.0). 18:38:40:457 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:40:457 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420869 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:40:457 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:40:457 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420869.41198]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:40:457 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420869.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:40:457 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420869.41198]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:40:458 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420869.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:40:458 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420869.41198]:eCallClearedEvent,Msk(3f0000) 18:38:40:458 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420869.51044]:eCallClearedEvent,Msk(3f0000) 18:38:40:458 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420869.41198]:eCallEndEvent 18:38:40:458 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420869.51044]:eCallEndEvent 18:38:40:458 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:40:458 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:458 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:459 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:1) 18:38:40:459 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:40:459 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:40:459 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:460 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:460 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:460 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:460 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:38:40:460 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:460 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:460 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:460 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:38:40:460 CTIOS1-ctios Trace: >>CG:[call.5000.2131420870]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420870 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420870) 18:38:40:460 CTIOS1-ctios Trace: >>CG:[call.5000.2131420870]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420870 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41199 RelDevID:41199 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420870) 18:38:40:461 CTIOS1-ctios Trace: >>CG:[call.5000.2131420870]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420870 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41199 MsgID:eCallClearedEvent DvrKey:call.5000.2131420870) 18:38:40:461 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420870.41199]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:40:461 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420870.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:40:461 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420870.41199]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:40:461 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420870.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:40:461 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420870.41199]:eCallClearedEvent,Msk(3f0000) 18:38:40:461 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420870.51023]:eCallClearedEvent,Msk(3f0000) 18:38:40:461 CTIOS1-ctios Trace: >>CG:[call.5000.2131420870]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420870 ConnDevIDTyp:0 ConnDevID:41199 MsgID:eCallEndEvent DvrKey:call.5000.2131420870) 18:38:40:461 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420870.41199]:eCallEndEvent 18:38:40:461 CTIOS1-ctios Trace: Removed CallConnection(41199.0). 18:38:40:461 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:40:461 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420870 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:40:461 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420870.51023]:eCallEndEvent 18:38:40:462 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:40:462 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:40:462 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:462 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:490 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32372670 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5127 LogdOnTimeTdy:9454 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:303 LogdOnTimeSess:708 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:40:494 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32372671 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5959 LogdOnTimeTdy:9359 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5959 LogdOnTimeSess:9359 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:40:494 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:38:40:494 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:38:40:494 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:495 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:495 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:495 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:495 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:495 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:495 CTIOS1-ctios Trace: >>CG:[call.5000.46856011]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856011 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46856011 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105120))) 18:38:40:495 CTIOS1-ctios Trace: >>CG:[call.5000.46856011]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856011 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856011) 18:38:40:495 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856011 18:38:40:495 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:38:40:495 CTIOS1-ctios Trace: [call.5000.46856011] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:38:40:495 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:40:495 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:38:40:495 CTIOS1-ctios Trace: [call.5000.46856011]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:38:40:495 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:495 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856011.42062]:eCallBeginEvent,Msk(bf0002) 18:38:40:495 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856011.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:40:495 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:38:40:495 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:496 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:496 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:496 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:499 CTIOS1-ctios Trace: >>CG:[call.5000.46854763]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46854763 ConnDevIDTyp:1 ConnDevID:0512301407 MsgID:eCallEndEvent DvrKey:call.5000.46854763) 18:38:40:499 CTIOS1-ctios Trace: Removed CallConnection(0512301407.1). 18:38:40:499 CTIOS1-ctios Trace: Removed CallConnection(51019.0). 18:38:40:499 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46854763 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:40:499 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854763.0512301407]:eCallEndEvent 18:38:40:500 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854763.51019]:eCallEndEvent 18:38:40:500 CTIOS1-ctios Trace: <-SND[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46854763.51019]:eCallEndEvent 18:38:40:500 CTIOS1-ctios Trace: >>CG:[agent.5000.10065]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7895 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51019 AGID:10065 AGInstr:51019 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10065 AGAvailStatus:1) 18:38:40:500 CTIOS1-ctios Trace: >>CG:[agent.5000.10065]:eSetAgentStateConf(UniqObjID:agent.5000.10065 MsgID:eSetAgentStateConf TgtCILClntID:GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)) 18:38:40:500 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10065]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:40:500 CTIOS1-ctios Trace: <-SND[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10065]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:40:500 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10065]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:500 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10065]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:500 CTIOS1-ctios Trace: <-SND[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10065]:eSetAgentStateConf 18:38:40:519 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:38:40:529 CTIOS1-ctios Trace: >>CG:[agent.5000.10065]:eQueryAgentStatisticsConf(IID:32372672 PrphID:5000 AGExt:51019 AGID:10065 AGInstr:51019 UniqObjID:agent.5000.10065 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2863 LogdOnTimeTdy:8807 NotRdyTimeTdy:850 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:27 HdlCallsTlkTimeTdy:4822 HdlCallsTimeTdy:5071 IncCallsHldTdy:3 IncCallsHldTimeTdy:90 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2863 LogdOnTimeSess:8807 NotRdyTimeSess:850 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:27 HdlCallsTlkTimeSess:4822 HdlCallsTimeSess:5071 IncCallsHldSess:3 IncCallsHldTimeSess:90 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:159 HdlCallsAftCallTimeTdy:159 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:38:40:530 CTIOS1-ctios Trace: <-SND[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10065]:eOnNewAgentStatisticsEvent 18:38:40:550 CTIOS1-ctios Trace: ->RCV[GF-D6-9905-79-4636-3556 a=30443][agent.5000.30443]:eSetAgentStateRequest(eAvailable) 18:38:40:571 CTIOS1-ctios Trace: ->RCV[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4) a=9556][agent.5000.9556]:eSetAgentStateRequest(eAvailable) 18:38:40:610 CTIOS1-ctios Trace: >>CG:[call.5000.46855707]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855707 ConnDevIDTyp:1 ConnDevID:0463413249 MsgID:eCallEndEvent DvrKey:call.5000.46855707) 18:38:40:610 CTIOS1-ctios Trace: Removed CallConnection(0463413249.1). 18:38:40:610 CTIOS1-ctios Trace: Removed CallConnection(51070.0). 18:38:40:610 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855707 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:40:610 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855707.0463413249]:eCallEndEvent 18:38:40:610 CTIOS1-ctios Trace: <-SND[GF-D6-9905-79-4636-3556][call.5000.46855707.51070]:eCallEndEvent 18:38:40:610 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855707.51070]:eCallEndEvent 18:38:40:610 CTIOS1-ctios Trace: >>CG:[agent.5000.30443]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9551 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51070 AGID:30443 AGInstr:51070 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30443 AGAvailStatus:1) 18:38:40:611 CTIOS1-ctios Trace: <-SND[GF-D6-9905-79-4636-3556][agent.5000.30443]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:40:611 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30443]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:40:611 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30443]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:611 CTIOS1-ctios Trace: >>CG:[agent.5000.30443]:eSetAgentStateConf(UniqObjID:agent.5000.30443 MsgID:eSetAgentStateConf TgtCILClntID:GF-D6-9905-79-4636-3556) 18:38:40:611 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30443]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:611 CTIOS1-ctios Trace: <-SND[GF-D6-9905-79-4636-3556][agent.5000.30443]:eSetAgentStateConf 18:38:40:631 CTIOS1-ctios Trace: >>CG:[call.5000.198845496]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845496 ConnDevIDTyp:1 ConnDevID:0223400463 MsgID:eCallEndEvent DvrKey:call.5000.198845496) 18:38:40:631 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845496 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:40:631 CTIOS1-ctios Trace: >>CG:[agent.5000.9556]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9375 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21051 AGID:9556 AGInstr:21051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9556 AGAvailStatus:1) 18:38:40:631 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9556]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:40:631 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9556]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:40:632 CTIOS1-ctios Trace: >>CG:[agent.5000.9556]:eSetAgentStateConf(UniqObjID:agent.5000.9556 MsgID:eSetAgentStateConf TgtCILClntID:ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)) 18:38:40:632 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9556]:eSetAgentStateConf 18:38:40:641 CTIOS1-ctios Trace: >>CG:[agent.5000.30443]:eQueryAgentStatisticsConf(IID:32372676 PrphID:5000 AGExt:51070 AGID:30443 AGInstr:51070 UniqObjID:agent.5000.30443 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:3038 LogdOnTimeTdy:9066 NotRdyTimeTdy:1461 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:29 HdlCallsTlkTimeTdy:4003 HdlCallsTimeTdy:4539 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:3038 LogdOnTimeSess:9066 NotRdyTimeSess:1461 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:29 HdlCallsTlkTimeSess:4003 HdlCallsTimeSess:4539 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:536 HdlCallsAftCallTimeTdy:536 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:38:40:641 CTIOS1-ctios Trace: <-SND[GF-D6-9905-79-4636-3556][agent.5000.30443]:eOnNewAgentStatisticsEvent 18:38:40:651 CTIOS1-ctios Trace: >>CG:[call.5000.46856011]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856011 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856011) 18:38:40:651 CTIOS1-ctios Trace: >>CG:[call.5000.46856011]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856011 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46856011) 18:38:40:651 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856011.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:40:651 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856011.42062]:eCallClearedEvent,Msk(3f0000) 18:38:40:651 CTIOS1-ctios Trace: >>CG:[call.5000.46856011]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856011 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46856011) 18:38:40:651 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:38:40:651 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856011 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:40:651 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:38:40:651 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856011.42062]:eCallEndEvent 18:38:40:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:40:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:652 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:652 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:652 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:666 CTIOS1-ctios Trace: ->RCV[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4) a=48242][call.5000.46855679.42592]:eClearConnectionRequest 18:38:40:669 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:38:40:669 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:40:669 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:40:669 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:40:669 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:40:670 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:40:670 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:40:670 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:40:670 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:40:671 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:40:671 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:40:671 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:40:682 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32372677 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4332 LogdOnTimeTdy:16837 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2797 LogdOnTimeSess:4704 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:322 IntCallsTimeSess:111 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:332 IntCallsTimeTdy:113 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:38:40:729 CTIOS1-ctios Trace: >>CG:[call.5000.46855679.42592]:eClearConnectionConf(UniqObjID:call.5000.46855679.42592 MsgID:eClearConnectionConf TgtCILClntID:FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)) 18:38:40:729 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855679.42592]:eClearConnectionConf,Msk(bf01a4) 18:38:40:730 CTIOS1-ctios Trace: [call.5000.46855679] Found CallConnection(42592.0) for device 42592. 18:38:40:730 CTIOS1-ctios Trace: [call.5000.46855679] Found CallConnection(42592.0) for device 42592. 18:38:40:730 CTIOS1-ctios Trace: >>CG:[call.5000.46855679]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855679 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42592 RelDevID:42592 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855679) 18:38:40:730 CTIOS1-ctios Trace: >>CG:[call.5000.46855679]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855679 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0514901308 RelDevID:0514901308 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855679) 18:38:40:731 CTIOS1-ctios Trace: >>CG:[call.5000.46855679]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855679 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0514901308 MsgID:eCallClearedEvent DvrKey:call.5000.46855679) 18:38:40:731 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855679.0514901308]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:40:731 CTIOS1-ctios Trace: >>CG:[agent.5000.48242]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:333 SGID:7051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42592 AGID:48242 AGInstr:42592 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48242 AGAvailStatus:0) 18:38:40:731 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855679.42592]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:40:731 CTIOS1-ctios Trace: [agent.5000.48242]: Current Wrapup Mode = 3 18:38:40:731 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855679.42592]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:40:731 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855679.0514901308]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:40:731 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855679.42592]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:40:731 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855679.42592]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:40:731 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855679.0514901308]:eCallClearedEvent,Msk(3f0000) 18:38:40:731 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855679.42592]:eCallClearedEvent,Msk(3f0000) 18:38:40:731 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855679.42592]:eCallClearedEvent,Msk(3f0000) 18:38:40:731 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:731 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48242]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:731 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:731 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:732 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:732 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:732 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:732 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:732 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:732 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48242]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:732 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:768 CTIOS1-ctios Trace: [call.5000.46855812] Found CallConnection(42550.0) for device 42550. 18:38:40:768 CTIOS1-ctios Trace: [call.5000.46855812] Found CallConnection(42550.0) for device 42550. 18:38:40:771 CTIOS1-ctios Trace: >>CG:[call.5000.2131420871]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420871 CallTyp:12 ConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03049251127 DNIS:81112 CallrEntrDig:81112 ConnDevID:42550 RCallKeyDay:151314 RCallKeyCID:206883 MsgID:eCallBeginEvent DvrKey:call.5000.2131420871 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105073)) ICMEntUniqID:icm.151314.206883 RCallKeySeq#:3) 18:38:40:771 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420871 18:38:40:771 CTIOS1-ctios Trace: >>CG:[call.5000.46855812]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855812 NumParties:1 SecDevIDTyp:0 SecCID:2131420871 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:03049251127 SecDevID:42550 TfrgDevID:42550 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46855812ConnectedParty[1]:(ConnPtyCID:46855812 ConnPtyDevIDTyp:1 ConnPtyDevID:03049251127)) 18:38:40:771 CTIOS1-ctios Trace: [call.5000.46855812] Found CallConnection(42550.0). 18:38:40:771 CTIOS1-ctios Trace: >>CG:[call.5000.2131420871]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855812 NumParties:1 SecDevIDTyp:0 SecCID:2131420871 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:03049251127 SecDevID:42550 TfrgDevID:42550 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420871ConnectedParty[1]:(ConnPtyCID:46855812 ConnPtyDevIDTyp:1 ConnPtyDevID:03049251127)) 18:38:40:771 CTIOS1-ctios Trace: [call.5000.2131420871]::FindTransferCommonDeviceID Calls [call.5000.46855812] and [call.5000.2131420871] do not appear to have a common Device. Tranferring Device [42550] is set as common device 18:38:40:771 CTIOS1-ctios Trace: [call.5000.46855812] Found CallConnection(42550.0). 18:38:40:772 CTIOS1-ctios Trace: [call.5000.46855812] Found CallConnection(42550.0). 18:38:40:772 CTIOS1-ctios Trace: Removed CallConnection(42550.0). 18:38:40:772 CTIOS1-ctios Trace: Added CallConnection(03049251127.1). 18:38:40:772 CTIOS1-ctios Trace: [call.5000.2131420871] Moved CallConnection[03049251127.1] from [call.5000.46855812] to [call.5000.2131420871]. 18:38:40:772 CTIOS1-ctios Trace: >>CG:[call.5000.2131420871]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420871 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420871 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:42550 NewConnDevID:03049251127 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420871) 18:38:40:772 CTIOS1-ctios Trace: >>CG:[call.5000.2131420871]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420871 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03049251127 RelDevID:03049251127 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420871) 18:38:40:773 CTIOS1-ctios Trace: >>CG:[call.5000.2131420871]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420871 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42550 MsgID:eCallClearedEvent DvrKey:call.5000.2131420871) 18:38:40:773 CTIOS1-ctios Trace: >>CG:[call.5000.2131420871]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420871 ConnDevIDTyp:1 ConnDevID:03049251127 MsgID:eCallEndEvent DvrKey:call.5000.2131420871) 18:38:40:773 CTIOS1-ctios Trace: Removed CallConnection(03049251127.1). 18:38:40:773 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420871 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:40:773 CTIOS1-ctios Trace: >>CG:[call.5000.46855812]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855812 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03049251127 MsgID:eCallClearedEvent DvrKey:call.5000.46855812) 18:38:40:773 CTIOS1-ctios Trace: >>CG:[agent.5000.48613]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:606 SGID:6059 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10810 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42550 AGID:48613 AGInstr:42550 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48613 AGAvailStatus:0) 18:38:40:773 CTIOS1-ctios Trace: [agent.5000.48613]: Current Wrapup Mode = 3 18:38:40:773 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855812.42550]:eCallTransferredEvent,Msk(bf01a6) 18:38:40:773 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855812.42550]:eCallTransferredEvent,Msk(bf01a6) 18:38:40:773 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855812.42550]:eCallEndEvent 18:38:40:773 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855812.03049251127]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:40:773 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420871.03049251127]:eCallTransferredEvent,Msk(bf01a6) 18:38:40:774 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420871.03049251127]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:40:774 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420871.03049251127]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:40:774 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420871.03049251127]:eCallClearedEvent,Msk(3f0000) 18:38:40:774 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420871.03049251127]:eCallEndEvent 18:38:40:774 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:38:40:774 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:774 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:774 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:774 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:774 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:774 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:775 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:775 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:775 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:40:806 CTIOS1-ctios Trace: >>CG:[agent.5000.48613]:eQueryAgentStatisticsConf(IID:32372679 PrphID:5000 AGExt:42550 AGID:48613 AGInstr:42550 UniqObjID:agent.5000.48613 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2489 LogdOnTimeTdy:20503 NotRdyTimeTdy:2181 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:134 HdlCallsTlkTimeTdy:14001 HdlCallsTimeTdy:15661 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2489 LogdOnTimeSess:20503 NotRdyTimeSess:2181 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:134 HdlCallsTlkTimeSess:14001 HdlCallsTimeSess:15661 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:1660 HdlCallsAftCallTimeTdy:1660 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSes 18:38:40:832 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:38:40:892 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:38:40:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:40:892 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:40:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:892 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:40:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:892 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:892 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:893 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:893 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:40:893 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:40:901 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:38:40:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:38:40:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:901 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:902 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:902 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:902 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:902 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:902 CTIOS1-ctios Trace: >>CG:[call.5000.46856012]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856012 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42072 ConnDevID:42072 MsgID:eCallBeginEvent DvrKey:call.5000.46856012 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105120))) 18:38:40:902 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856012 18:38:40:902 CTIOS1-ctios Trace: >>CG:[call.5000.46856012]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856012 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42072 CallngDevID:42072 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856012) 18:38:40:902 CTIOS1-ctios Trace: [call.5000.46856012] CallConnection(42072.0) found DeviceID(42072) AgentID(48155). 18:38:40:902 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:40:902 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:0) 18:38:40:902 CTIOS1-ctios Trace: Added CallConnection(42072.0). 18:38:40:902 CTIOS1-ctios Trace: [call.5000.46856012]::CreateCallConnection(): CallConnection(42072.0) created successfully. 18:38:40:902 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856012.42072]:eCallBeginEvent,Msk(bf0002) 18:38:40:902 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856012.42072]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:40:902 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:38:40:903 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:903 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:903 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:903 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:903 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:903 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:903 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:40:929 CTIOS1-ctios Trace: >>CG:[agent.5000.36204]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:623 SGID:6069 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9838 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21142 AGID:36204 AGInstr:21142 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36204 AGAvailStatus:0) 18:38:40:929 CTIOS1-ctios Trace: <-SND[G31-134-CCF5-13748-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36204]:eAgentStateEvent(eTalking),Msk(0) 18:38:40:929 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36204]:eAgentStateEvent(eTalking),Msk(0) 18:38:40:929 CTIOS1-ctios Trace: >>CG:[call.5000.198845525]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845525 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845525 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2136610157 NewConnDevID:2136610157 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845525 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105120))) 18:38:40:930 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845525.2136610157]:eCallDataUpdateEvent,Msk(bf0002) 18:38:40:930 CTIOS1-ctios Trace: <-SND[G31-134-CCF5-13748-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845525.21142]:eCallDataUpdateEvent,Msk(3f0001) 18:38:40:930 CTIOS1-ctios Trace: >>CG:[call.5000.198845525]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845525 ConnDevIDTyp:0 SVC#:621 SVCID:6087 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:623 SGID:6069 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21142 CallngDevID:2136610157 CalldDevID:21142 LstRedirDevID:(null) AnsDevID:21142 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845525 Trnk#:0 TrnkGrp#:0) 18:38:40:930 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845525.21142]:eCallDataUpdateEvent,Msk(3f0001) 18:38:40:930 CTIOS1-ctios Trace: [call.5000.198845525] Found CallConnection(2136610157.1). 18:38:40:930 CTIOS1-ctios Trace: [call.5000.198845525] Found CallConnection(2136610157.1). 18:38:40:930 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845525.2136610157]:eCallEstablishedEvent,Msk(bf01a6) 18:38:40:930 CTIOS1-ctios Trace: <-SND[G31-134-CCF5-13748-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845525.21142]:eCallEstablishedEvent,Msk(bf01a6) 18:38:40:930 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845525.21142]:eCallEstablishedEvent,Msk(bf01a6) 18:38:41:029 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42216 ANI:0515169320 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207205 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207205 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7990828) 18:38:41:029 CTIOS1-ctios Trace: <-SND[BT13-205-D475-5088-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:41:060 CTIOS1-ctios Trace: >>CG:[agent.5000.48830]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11157 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42216 AGID:48830 AGInstr:42216 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48830 AGAvailStatus:0) 18:38:41:060 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:eAgentStateEvent(eReserved),Msk(0) 18:38:41:060 CTIOS1-ctios Trace: <-SND[BT13-205-D475-5088-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48830]:eAgentStateEvent(eReserved),Msk(0) 18:38:41:060 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:41:060 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:41:060 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:41:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:41:061 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48830]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:41:061 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48830]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:41:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:41:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:41:061 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48830]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:41:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:41:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:41:087 CTIOS1-ctios Trace: >>CG:[call.5000.46856012]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856012 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42072 RelDevID:42072 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856012) 18:38:41:087 CTIOS1-ctios Trace: >>CG:[call.5000.46856012]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856012 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42072 MsgID:eCallClearedEvent DvrKey:call.5000.46856012) 18:38:41:087 CTIOS1-ctios Trace: >>CG:[call.5000.46856012]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856012 ConnDevIDTyp:0 ConnDevID:42072 MsgID:eCallEndEvent DvrKey:call.5000.46856012) 18:38:41:087 CTIOS1-ctios Trace: Removed CallConnection(42072.0). 18:38:41:087 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856012 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:41:087 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:38:41:087 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856012.42072]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:41:087 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856012.42072]:eCallClearedEvent,Msk(3f0000) 18:38:41:087 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856012.42072]:eCallEndEvent 18:38:41:087 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:41:087 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:087 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:087 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:088 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:088 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:088 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:088 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:109 CTIOS1-ctios Trace: >>CG:[call.5000.46856013]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856013 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0515169320 DNIS:42216 Dialed#:45233 ConnDevID:0515169320 RCallKeyDay:151314 RCallKeyCID:207205 MsgID:eCallBeginEvent DvrKey:call.5000.46856013 ecc:(...) ICMEntUniqID:icm.151314.207205 RCallKeySeq#:2) 18:38:41:109 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856013 18:38:41:109 CTIOS1-ctios Trace: >>CG:[call.5000.46856013]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856013 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0515169320 AlrtgDevID:(null) CallngDevID:0515169320 CalldDevID:42216 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856013 Trnk#:0 TrnkGrp#:0) 18:38:41:109 CTIOS1-ctios Trace: [call.5000.46856013]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0515169320. 18:38:41:109 CTIOS1-ctios Trace: CallConnection(0515169320.1) created AgentObject (Device) for DeviceID(0515169320). 18:38:41:109 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:41:109 CTIOS1-ctios Trace: Added CallConnection(0515169320.1). 18:38:41:109 CTIOS1-ctios Trace: [call.5000.46856013]::CreateCallConnection(): CallConnection(0515169320.1) created successfully. 18:38:41:109 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856013.0515169320]:eCallBeginEvent 18:38:41:109 CTIOS1-ctios Trace: >>CG:[call.5000.46856013]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856013 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0515169320 AlrtgDevID:42216 CallngDevID:0515169320 CalldDevID:42216 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856013 Trnk#:0 TrnkGrp#:0) 18:38:41:109 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856013.0515169320]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:41:109 CTIOS1-ctios Trace: [call.5000.46856013] Found CallConnection(0515169320.1) for device 0515169320. 18:38:41:109 CTIOS1-ctios Trace: [call.5000.46856013]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42216. 18:38:41:109 CTIOS1-ctios Trace: [call.5000.46856013] CallConnection(0515169320.1) found DeviceID(42216) AgentID(48830). 18:38:41:109 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:41:109 CTIOS1-ctios Trace: Added CallConnection(0515169320.1). 18:38:41:109 CTIOS1-ctios Trace: [call.5000.46856013]::CreateCallConnection(): CallConnection(0515169320.1) created successfully. 18:38:41:110 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856013.42216]:eCallBeginEvent 18:38:41:110 CTIOS1-ctios Trace: <-SND[BT13-205-D475-5088-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856013.42216]:eCallBeginEvent 18:38:41:110 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856013.0515169320]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:41:110 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856013.42216]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:41:110 CTIOS1-ctios Trace: <-SND[BT13-205-D475-5088-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856013.42216]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:41:118 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eQueryAgentStatisticsConf(IID:32372681 PrphID:5000 AGExt:42072 AGID:48155 AGInstr:42072 UniqObjID:agent.5000.48155 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:7210 LogdOnTimeTdy:20375 NotRdyTimeTdy:3313 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:59 HdlCallsTlkTimeTdy:9412 HdlCallsTimeTdy:9743 IncCallsHldTdy:1 IncCallsHldTimeTdy:53 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:4295 LogdOnTimeSess:9620 NotRdyTimeSess:2038 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:17 HdlCallsTlkTimeSess:3112 HdlCallsTimeSess:3224 IncCallsHldSess:1 IncCallsHldTimeSess:53 IntCallsSess:263 IntCallsTimeSess:86 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:310 IntCallsTimeTdy:122 HdlCallsAftCallTimeSess:59 HdlCallsAftCallTimeTdy:278 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess 18:38:41:223 CTIOS1-ctios Trace: ->RCV[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4) a=3693][agent.5000.3693]:eSetAgentStateRequest(eNotReady) 18:38:41:241 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:38:41:241 CTIOS1-ctios Trace: >>CG:[call.5000.46856014]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856014 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42122 ConnDevID:42122 MsgID:eCallBeginEvent DvrKey:call.5000.46856014 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105120))) 18:38:41:241 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856014 18:38:41:241 CTIOS1-ctios Trace: >>CG:[call.5000.46856014]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856014 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42122 CallngDevID:42122 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856014) 18:38:41:241 CTIOS1-ctios Trace: [call.5000.46856014] CallConnection(42122.0) found DeviceID(42122) AgentID(48756). 18:38:41:241 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:41:241 CTIOS1-ctios Trace: Added CallConnection(42122.0). 18:38:41:241 CTIOS1-ctios Trace: [call.5000.46856014]::CreateCallConnection(): CallConnection(42122.0) created successfully. 18:38:41:241 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:0) 18:38:41:242 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:41:242 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:41:242 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:242 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:242 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:242 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:242 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:242 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:242 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:242 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856014.42122]:eCallBeginEvent,Msk(bf0002) 18:38:41:242 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856014.42122]:eCallBeginEvent,Msk(bf0002) 18:38:41:242 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856014.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:41:242 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856014.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:41:243 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:41:243 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:41:243 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:243 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:243 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:243 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:243 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:243 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:243 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:373 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5864 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42163 AGID:3693 AGInstr:42163 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3693 AGAvailStatus:0) 18:38:41:373 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:41:373 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:41:373 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:41:373 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:41:373 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:41:373 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:41:374 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:41:374 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:41:374 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:41:374 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eSetAgentStateConf(UniqObjID:agent.5000.3693 MsgID:eSetAgentStateConf TgtCILClntID:GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)) 18:38:41:374 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eSetAgentStateConf 18:38:41:389 CTIOS1-ctios Trace: >>CG:[call.5000.46856014]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856014 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42122 RelDevID:42122 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856014) 18:38:41:389 CTIOS1-ctios Trace: >>CG:[call.5000.46856014]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856014 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42122 MsgID:eCallClearedEvent DvrKey:call.5000.46856014) 18:38:41:389 CTIOS1-ctios Trace: >>CG:[call.5000.46856014]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856014 ConnDevIDTyp:0 ConnDevID:42122 MsgID:eCallEndEvent DvrKey:call.5000.46856014) 18:38:41:389 CTIOS1-ctios Trace: Removed CallConnection(42122.0). 18:38:41:389 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856014 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:41:389 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:38:41:390 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856014.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:41:390 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856014.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:41:390 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856014.42122]:eCallClearedEvent,Msk(3f0000) 18:38:41:390 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856014.42122]:eCallClearedEvent,Msk(3f0000) 18:38:41:390 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856014.42122]:eCallEndEvent 18:38:41:390 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856014.42122]:eCallEndEvent 18:38:41:390 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:41:390 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:41:390 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:390 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:390 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:390 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:390 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:391 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:391 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:401 CTIOS1-ctios Trace: [call.5000.198845302] Found CallConnection(21290.0) for device 21290. 18:38:41:402 CTIOS1-ctios Trace: [call.5000.198845302] Found CallConnection(21290.0) for device 21290. 18:38:41:403 CTIOS1-ctios Trace: >>CG:[call.5000.198845302]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845302 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21290 RelDevID:21290 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845302) 18:38:41:403 CTIOS1-ctios Trace: >>CG:[call.5000.198845302]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845302 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2135391925 RelDevID:2135391925 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845302) 18:38:41:403 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845302.2135391925]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:41:403 CTIOS1-ctios Trace: <-SND[SSC2-616-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845302.21290]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:41:403 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845302.21290]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:41:404 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845302.2135391925]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:41:404 CTIOS1-ctios Trace: <-SND[SSC2-616-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845302.21290]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:41:404 CTIOS1-ctios Trace: >>CG:[call.5000.198845302]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845302 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2135391925 MsgID:eCallClearedEvent DvrKey:call.5000.198845302) 18:38:41:404 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845302.21290]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:41:404 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845302.2135391925]:eCallClearedEvent,Msk(3f0000) 18:38:41:404 CTIOS1-ctios Trace: <-SND[SSC2-616-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845302.21290]:eCallClearedEvent,Msk(3f0000) 18:38:41:404 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845302.21290]:eCallClearedEvent,Msk(3f0000) 18:38:41:404 CTIOS1-ctios Trace: >>CG:[agent.5000.36387]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:500 SGID:5041 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10980 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21290 AGID:36387 AGInstr:21290 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36387 AGAvailStatus:0) 18:38:41:404 CTIOS1-ctios Trace: [agent.5000.36387]: Current Wrapup Mode = 3 18:38:41:404 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:607 SVCID:6107 SG#:606 SGID:6059 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42552 ANI:0515120655 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207219 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207219 RCallKeySeq#:1 CallTypIDTag:5131 PreCallIIDTag:7990852) 18:38:41:404 CTIOS1-ctios Trace: <-SND[SSC2-616-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36387]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:41:404 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36387]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:41:420 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eQueryAgentStatisticsConf(IID:32372683 PrphID:5000 AGExt:42122 AGID:48756 AGInstr:42122 UniqObjID:agent.5000.48756 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2625 LogdOnTimeTdy:9511 NotRdyTimeTdy:269 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:41 HdlCallsTlkTimeTdy:6409 HdlCallsTimeTdy:6551 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2096 LogdOnTimeSess:5853 NotRdyTimeSess:129 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:3499 HdlCallsTimeSess:3574 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:167 IntCallsTimeSess:59 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:167 IntCallsTimeTdy:59 HdlCallsAftCallTimeSess:75 HdlCallsAftCallTimeTdy:142 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prv 18:38:41:421 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eOnNewAgentStatisticsEvent 18:38:41:430 CTIOS1-ctios Trace: [call.5000.198845525] Found CallConnection(21142.0) for device 21142. 18:38:41:436 CTIOS1-ctios Trace: >>CG:[agent.5000.48608]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10807 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42552 AGID:48608 AGInstr:42552 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48608 AGAvailStatus:0) 18:38:41:436 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48608]:eAgentStateEvent(eReserved),Msk(0) 18:38:41:437 CTIOS1-ctios Trace: [call.5000.198845525] Found CallConnection(21142.0) for device 21142. 18:38:41:474 CTIOS1-ctios Trace: >>CG:[call.5000.46856015]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856015 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0515120655 DNIS:42552 Dialed#:45233 ConnDevID:0515120655 RCallKeyDay:151314 RCallKeyCID:207219 MsgID:eCallBeginEvent DvrKey:call.5000.46856015 ecc:(...) ICMEntUniqID:icm.151314.207219 RCallKeySeq#:2) 18:38:41:474 CTIOS1-ctios Trace: >>CG:[call.5000.46856015]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856015 ConnDevIDTyp:1 SVC#:607 SVCID:6107 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0515120655 AlrtgDevID:(null) CallngDevID:0515120655 CalldDevID:42552 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856015 Trnk#:0 TrnkGrp#:0) 18:38:41:474 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856015 18:38:41:474 CTIOS1-ctios Trace: [call.5000.46856015]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0515120655. 18:38:41:474 CTIOS1-ctios Trace: CallConnection(0515120655.1) created AgentObject (Device) for DeviceID(0515120655). 18:38:41:474 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:41:474 CTIOS1-ctios Trace: Added CallConnection(0515120655.1). 18:38:41:474 CTIOS1-ctios Trace: [call.5000.46856015]::CreateCallConnection(): CallConnection(0515120655.1) created successfully. 18:38:41:475 CTIOS1-ctios Trace: >>CG:[call.5000.46856015]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856015 ConnDevIDTyp:1 SVC#:607 SVCID:6107 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:606 SGID:6059 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0515120655 AlrtgDevID:42552 CallngDevID:0515120655 CalldDevID:42552 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856015 Trnk#:0 TrnkGrp#:0) 18:38:41:475 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856015.0515120655]:eCallBeginEvent 18:38:41:475 CTIOS1-ctios Trace: [call.5000.46856015] Found CallConnection(0515120655.1) for device 0515120655. 18:38:41:475 CTIOS1-ctios Trace: [call.5000.46856015]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42552. 18:38:41:475 CTIOS1-ctios Trace: [call.5000.46856015] CallConnection(0515120655.1) found DeviceID(42552) AgentID(48608). 18:38:41:475 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:41:475 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856015.0515120655]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:41:475 CTIOS1-ctios Trace: Added CallConnection(0515120655.1). 18:38:41:475 CTIOS1-ctios Trace: [call.5000.46856015]::CreateCallConnection(): CallConnection(0515120655.1) created successfully. 18:38:41:475 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856015.42552]:eCallBeginEvent 18:38:41:475 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856015.0515120655]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:41:475 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856015.42552]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:41:515 CTIOS1-ctios Trace: >>CG:[agent.5000.4136]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6735 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42541 AGID:4136 AGInstr:42541 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.4136 AGAvailStatus:1) 18:38:41:515 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4136]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:41:515 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4136]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:515 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4136]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:583 CTIOS1-ctios Trace: ->RCV[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4) a=48734][agent.5000.48734]:eSetAgentStateRequest(eNotReady) 18:38:41:586 CTIOS1-ctios Trace: ->RCV[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4) a=48514][agent.5000.48514]:eSetAgentStateRequest(eNotReady) 18:38:41:598 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845525.21142]:eSetCallDataRequest 18:38:41:617 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:38:41:617 CTIOS1-ctios Trace: >>CG:[call.5000.46856016]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856016 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42074 ConnDevID:42074 MsgID:eCallBeginEvent DvrKey:call.5000.46856016 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105121))) 18:38:41:617 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856016 18:38:41:617 CTIOS1-ctios Trace: >>CG:[call.5000.46856016]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856016 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42074 CallngDevID:42074 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856016) 18:38:41:617 CTIOS1-ctios Trace: [call.5000.46856016] CallConnection(42074.0) found DeviceID(42074) AgentID(46083). 18:38:41:617 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:41:617 CTIOS1-ctios Trace: Added CallConnection(42074.0). 18:38:41:617 CTIOS1-ctios Trace: [call.5000.46856016]::CreateCallConnection(): CallConnection(42074.0) created successfully. 18:38:41:618 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:0) 18:38:41:618 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:38:41:618 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:618 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:618 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:618 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:618 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:618 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:619 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:619 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856016.42074]:eCallBeginEvent,Msk(bf0002) 18:38:41:619 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856016.42074]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:41:619 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:38:41:619 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:619 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:619 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:619 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:619 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:619 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:619 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:41:650 CTIOS1-ctios Trace: ->RCV[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4) a=48642][call.5000.46855744.42085]:eSetCallDataRequest 18:38:41:650 CTIOS1-ctios Trace: [call.5000.46855744.42085] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:41:650 CTIOS1-ctios Trace: <-SND[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855744.42085]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:41:659 CTIOS1-ctios Trace: >>CG:[call.5000.198845525]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845525 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845525 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2136610157 NewConnDevID:2136610157 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845525 ecc:(...)) 18:38:41:660 CTIOS1-ctios Trace: >>CG:[call.5000.198845525.21142]:eSetCallDataConf(UniqObjID:call.5000.198845525.21142 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:41:660 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845525.2136610157]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:41:660 CTIOS1-ctios Trace: <-SND[G31-134-CCF5-13748-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845525.21142]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:41:660 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845525.21142]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:41:691 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:201 SVCID:5006 SG#:301 SGID:5012 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42050 ANI:0515781125 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207086 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207086 RCallKeySeq#:1 CallTypIDTag:5003 PreCallIIDTag:7990622) 18:38:41:691 CTIOS1-ctios Trace: <-SND[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:41:710 CTIOS1-ctios Trace: >>CG:[call.5000.46855744]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855744 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855744 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0512100089 CallWrpupData:PSTN_1218_CrossTalk ,209 NewConnDevID:42085 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855744 ecc:(...)) 18:38:41:710 CTIOS1-ctios Trace: >>CG:[call.5000.46855744.42085]:eSetCallDataConf(UniqObjID:call.5000.46855744.42085 MsgID:eSetCallDataConf TgtCILClntID:FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)) 18:38:41:710 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855744.0512100089]:eCallDataUpdateEvent 18:38:41:711 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855744.42085]:eCallDataUpdateEvent 18:38:41:711 CTIOS1-ctios Trace: <-SND[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855744.42085]:eCallDataUpdateEvent 18:38:41:721 CTIOS1-ctios Trace: >>CG:[agent.5000.48838]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42050 AGID:48838 AGInstr:42050 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48838 AGAvailStatus:0) 18:38:41:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:eAgentStateEvent(eReserved),Msk(0) 18:38:41:722 CTIOS1-ctios Trace: <-SND[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:eAgentStateEvent(eReserved),Msk(0) 18:38:41:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:41:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:41:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:41:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:41:722 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:41:722 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:41:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:41:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:41:722 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:41:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:41:723 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:41:732 CTIOS1-ctios Trace: >>CG:[agent.5000.48734]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:11059 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42618 AGID:48734 AGInstr:42618 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48734 AGAvailStatus:0) 18:38:41:733 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48734]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:41:733 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48734]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:41:733 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48734]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:41:733 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48734]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:41:733 CTIOS1-ctios Trace: >>CG:[agent.5000.48734]:eSetAgentStateConf(UniqObjID:agent.5000.48734 MsgID:eSetAgentStateConf TgtCILClntID:FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)) 18:38:41:733 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48734]:eSetAgentStateConf 18:38:41:740 CTIOS1-ctios Trace: >>CG:[agent.5000.48514]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10685 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42121 AGID:48514 AGInstr:42121 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48514 AGAvailStatus:0) 18:38:41:740 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:41:740 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:41:740 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:41:740 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:41:740 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:41:740 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:41:740 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:41:740 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:41:740 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:41:741 CTIOS1-ctios Trace: >>CG:[agent.5000.48514]:eSetAgentStateConf(UniqObjID:agent.5000.48514 MsgID:eSetAgentStateConf TgtCILClntID:FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)) 18:38:41:741 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:eSetAgentStateConf 18:38:41:769 CTIOS1-ctios Trace: >>CG:[call.5000.46856017]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856017 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0515781125 DNIS:42050 Dialed#:45233 ConnDevID:0515781125 RCallKeyDay:151314 RCallKeyCID:207086 MsgID:eCallBeginEvent DvrKey:call.5000.46856017 ecc:(...) ICMEntUniqID:icm.151314.207086 RCallKeySeq#:2) 18:38:41:769 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856017 18:38:41:769 CTIOS1-ctios Trace: >>CG:[call.5000.46856017]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856017 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0515781125 AlrtgDevID:(null) CallngDevID:0515781125 CalldDevID:42050 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856017 Trnk#:0 TrnkGrp#:0) 18:38:41:769 CTIOS1-ctios Trace: [call.5000.46856017]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0515781125. 18:38:41:769 CTIOS1-ctios Trace: CallConnection(0515781125.1) created AgentObject (Device) for DeviceID(0515781125). 18:38:41:769 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:41:769 CTIOS1-ctios Trace: Added CallConnection(0515781125.1). 18:38:41:770 CTIOS1-ctios Trace: [call.5000.46856017]::CreateCallConnection(): CallConnection(0515781125.1) created successfully. 18:38:41:770 CTIOS1-ctios Trace: >>CG:[call.5000.46856017]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856017 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:301 SGID:5012 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0515781125 AlrtgDevID:42050 CallngDevID:0515781125 CalldDevID:42050 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856017 Trnk#:0 TrnkGrp#:0) 18:38:41:770 CTIOS1-ctios Trace: [call.5000.46856017] Found CallConnection(0515781125.1) for device 0515781125. 18:38:41:770 CTIOS1-ctios Trace: [call.5000.46856017]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42050. 18:38:41:771 CTIOS1-ctios Trace: [call.5000.46856017] CallConnection(0515781125.1) found DeviceID(42050) AgentID(48838). 18:38:41:771 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:41:771 CTIOS1-ctios Trace: Added CallConnection(0515781125.1). 18:38:41:771 CTIOS1-ctios Trace: [call.5000.46856017]::CreateCallConnection(): CallConnection(0515781125.1) created successfully. 18:38:41:771 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856017.0515781125]:eCallBeginEvent 18:38:41:771 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856017.0515781125]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:41:771 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856017.42050]:eCallBeginEvent 18:38:41:771 CTIOS1-ctios Trace: <-SND[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856017.42050]:eCallBeginEvent 18:38:41:771 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856017.0515781125]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:41:771 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856017.42050]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:41:771 CTIOS1-ctios Trace: <-SND[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856017.42050]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:41:814 CTIOS1-ctios Trace: >>CG:[call.5000.46856016]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856016 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42074 RelDevID:42074 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856016) 18:38:41:814 CTIOS1-ctios Trace: >>CG:[call.5000.46856016]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856016 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42074 MsgID:eCallClearedEvent DvrKey:call.5000.46856016) 18:38:41:814 CTIOS1-ctios Trace: >>CG:[call.5000.46856016]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856016 ConnDevIDTyp:0 ConnDevID:42074 MsgID:eCallEndEvent DvrKey:call.5000.46856016) 18:38:41:814 CTIOS1-ctios Trace: Removed CallConnection(42074.0). 18:38:41:814 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856016 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:41:814 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:38:41:814 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856016.42074]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:41:815 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856016.42074]:eCallClearedEvent,Msk(3f0000) 18:38:41:815 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856016.42074]:eCallEndEvent 18:38:41:815 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:41:815 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:815 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:815 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:815 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:815 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:815 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:815 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:884 CTIOS1-ctios Trace: >>CG:[agent.5000.48424]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10477 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42191 AGID:48424 AGInstr:42191 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48424 AGAvailStatus:0) 18:38:41:884 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:41:885 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:41:885 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:41:885 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:41:885 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:41:885 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:41:885 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:41:885 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:41:886 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207517 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207517 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991365) 18:38:41:886 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207518 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207518 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991366) 18:38:41:901 CTIOS1-ctios Trace: >>CG:[call.5000.154709782]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709782 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709782 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2136983104 CallWrpupData:PSTN_1218_RepeatedCallforsamecomplaint NewConnDevID:21010 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709782 ecc:(...)) 18:38:41:902 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709782.2136983104]:eCallDataUpdateEvent 18:38:41:902 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709782.21010]:eCallDataUpdateEvent 18:38:41:914 CTIOS1-ctios Trace: ->RCV[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4) a=48514][agent.5000.48514]:eSetAgentStateRequest(eAvailable) 18:38:41:918 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:41:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:41:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:41:919 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:41:919 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:41:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:41:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:41:919 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:41:974 CTIOS1-ctios Trace: >>CG:[agent.5000.48514]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10685 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42121 AGID:48514 AGInstr:42121 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48514 AGAvailStatus:1) 18:38:41:974 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:41:974 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:41:974 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:974 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:974 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:974 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:975 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:975 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:975 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:41:975 CTIOS1-ctios Trace: >>CG:[agent.5000.48514]:eSetAgentStateConf(UniqObjID:agent.5000.48514 MsgID:eSetAgentStateConf TgtCILClntID:FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)) 18:38:41:975 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:eSetAgentStateConf 18:38:42:026 CTIOS1-ctios Trace: ->RCV[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4) a=3693][agent.5000.3693]:eSetAgentStateRequest(eAvailable) 18:38:42:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420872]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420872 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41205 ConnDevID:41205 MsgID:eCallBeginEvent DvrKey:call.5000.2131420872) 18:38:42:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420872]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420872 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41205 CallngDevID:41205 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420872) 18:38:42:043 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420872 18:38:42:043 CTIOS1-ctios Trace: [call.5000.2131420872] CallConnection(41205.0) found DeviceID(41205) AgentID(). 18:38:42:043 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:42:043 CTIOS1-ctios Trace: Added CallConnection(41205.0). 18:38:42:043 CTIOS1-ctios Trace: [call.5000.2131420872]::CreateCallConnection(): CallConnection(41205.0) created successfully. 18:38:42:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420872.41205]:eCallBeginEvent,Msk(bf0002) 18:38:42:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420872.41205]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:42:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420872]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420872 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420872 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41205 NewConnDevID:41205 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420872) 18:38:42:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420872]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420872 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41205 CallngDevID:41205 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420872) 18:38:42:043 CTIOS1-ctios Trace: [call.5000.2131420872] Found CallConnection(41205.0) for device 41205. 18:38:42:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420872.41205]:eCallDataUpdateEvent,Msk(bf0002) 18:38:42:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420872.41205]:eCallOriginatedEvent,Msk(bf0002) 18:38:42:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420872]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420872 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420872 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41205 NewConnDevID:41205 RCallKeyDay:151314 RCallKeyCID:207517 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420872 ICMEntUniqID:icm.151314.207517 RCallKeySeq#:1) 18:38:42:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420872]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420872 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41205 AlrtgDevID: CallngDevID:41205 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420872 Trnk#:0 TrnkGrp#:0) 18:38:42:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420872.41205]:eCallDataUpdateEvent,Msk(bf0002) 18:38:42:043 CTIOS1-ctios Trace: [call.5000.2131420872] Found CallConnection(41205.0) for device 41205. 18:38:42:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420872.41205]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:42:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420872]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420872 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41205 AlrtgDevID:51044 CallngDevID:41205 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420872 Trnk#:0 TrnkGrp#:0) 18:38:42:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420872]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420872 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420872 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41205 NewConnDevID:41205 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420872 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105121))) 18:38:42:044 CTIOS1-ctios Trace: [call.5000.2131420872] Found CallConnection(41205.0) for device 41205. 18:38:42:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420872]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420872 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41205 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420872 Trnk#:0 TrnkGrp#:0) 18:38:42:044 CTIOS1-ctios Trace: [call.5000.2131420872]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:42:044 CTIOS1-ctios Trace: [call.5000.2131420872] CallConnection(41205.0) found DeviceID(51044) AgentID(05230). 18:38:42:044 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:42:044 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:42:044 CTIOS1-ctios Trace: Added CallConnection(41205.0). 18:38:42:044 CTIOS1-ctios Trace: [call.5000.2131420872]::CreateCallConnection(): CallConnection(41205.0) created successfully. 18:38:42:045 CTIOS1-ctios Trace: [call.5000.2131420872] Found CallConnection(41205.0). 18:38:42:045 CTIOS1-ctios Trace: [call.5000.2131420872] Found CallConnection(41205.0). 18:38:42:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420872]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420872 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420872) 18:38:42:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420872.51044]:eCallBeginEvent 18:38:42:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420872.41205]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:42:045 CTIOS1-ctios Trace: [call.5000.2131420872] Found CallConnection(51044.0). 18:38:42:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420872.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:42:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420872.41205]:eCallDataUpdateEvent,Msk(bf0002) 18:38:42:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420872.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:42:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420872.41205]:eCallEstablishedEvent,Msk(bf01a6) 18:38:42:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420872.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:42:045 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:42:045 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:045 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420872.41205]: eCallHeldEvent,Msk(bf0126) 18:38:42:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420872.51044]: eCallHeldEvent,Msk(bf000a) 18:38:42:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420873]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420873 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41206 ConnDevID:41206 MsgID:eCallBeginEvent DvrKey:call.5000.2131420873) 18:38:42:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420873]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420873 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41206 CallngDevID:41206 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420873) 18:38:42:046 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420873 18:38:42:046 CTIOS1-ctios Trace: [call.5000.2131420873] CallConnection(41206.0) found DeviceID(41206) AgentID(). 18:38:42:046 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:42:046 CTIOS1-ctios Trace: Added CallConnection(41206.0). 18:38:42:046 CTIOS1-ctios Trace: [call.5000.2131420873]::CreateCallConnection(): CallConnection(41206.0) created successfully. 18:38:42:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420873]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420873 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420873 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41206 NewConnDevID:41206 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420873) 18:38:42:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420873]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420873 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41206 CallngDevID:41206 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420873) 18:38:42:047 CTIOS1-ctios Trace: [call.5000.2131420873] Found CallConnection(41206.0) for device 41206. 18:38:42:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420873]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420873 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420873 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41206 NewConnDevID:41206 RCallKeyDay:151314 RCallKeyCID:207518 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420873 ICMEntUniqID:icm.151314.207518 RCallKeySeq#:1) 18:38:42:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420873]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420873 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41206 AlrtgDevID: CallngDevID:41206 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420873 Trnk#:0 TrnkGrp#:0) 18:38:42:047 CTIOS1-ctios Trace: [call.5000.2131420873] Found CallConnection(41206.0) for device 41206. 18:38:42:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420873]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420873 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41206 AlrtgDevID:51023 CallngDevID:41206 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420873 Trnk#:0 TrnkGrp#:0) 18:38:42:047 CTIOS1-ctios Trace: [call.5000.2131420873] Found CallConnection(41206.0) for device 41206. 18:38:42:047 CTIOS1-ctios Trace: [call.5000.2131420873]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:42:048 CTIOS1-ctios Trace: [call.5000.2131420873] CallConnection(41206.0) found DeviceID(51023) AgentID(33632). 18:38:42:048 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:42:048 CTIOS1-ctios Trace: Added CallConnection(41206.0). 18:38:42:048 CTIOS1-ctios Trace: [call.5000.2131420873]::CreateCallConnection(): CallConnection(41206.0) created successfully. 18:38:42:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420873]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420873 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420873 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41206 NewConnDevID:41206 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420873 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105121))) 18:38:42:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420873.41206]:eCallBeginEvent,Msk(bf0002) 18:38:42:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420873.41206]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:42:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420873.41206]:eCallDataUpdateEvent,Msk(bf0002) 18:38:42:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420873.41206]:eCallOriginatedEvent,Msk(bf0002) 18:38:42:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420873.41206]:eCallDataUpdateEvent,Msk(bf0002) 18:38:42:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420873.41206]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:42:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420873.51023]:eCallBeginEvent 18:38:42:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420873.41206]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:42:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420873.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:42:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420873.41206]:eCallDataUpdateEvent,Msk(bf0002) 18:38:42:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420873.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:42:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420873]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420873 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41206 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420873 Trnk#:0 TrnkGrp#:0) 18:38:42:049 CTIOS1-ctios Trace: [call.5000.2131420873] Found CallConnection(41206.0). 18:38:42:049 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:42:049 CTIOS1-ctios Trace: [call.5000.2131420873] Found CallConnection(41206.0). 18:38:42:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420873.41206]:eCallEstablishedEvent,Msk(bf01a6) 18:38:42:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420873]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420873 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420873) 18:38:42:049 CTIOS1-ctios Trace: [call.5000.2131420873] Found CallConnection(51023.0). 18:38:42:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420873.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:42:049 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:42:049 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:049 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420873.41206]: eCallHeldEvent,Msk(bf0126) 18:38:42:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420873.51023]: eCallHeldEvent,Msk(bf000a) 18:38:42:060 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eNotReady) 18:38:42:072 CTIOS1-ctios Trace: [call.5000.46855180] Found CallConnection(42055.0) for device 42055. 18:38:42:082 CTIOS1-ctios Trace: [call.5000.46855180] Found CallConnection(42055.0) for device 42055. 18:38:42:087 CTIOS1-ctios Trace: >>CG:[call.5000.46855180]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855180 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42055 RelDevID:42055 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855180) 18:38:42:087 CTIOS1-ctios Trace: >>CG:[call.5000.46855180]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855180 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4236291300 RelDevID:4236291300 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855180) 18:38:42:088 CTIOS1-ctios Trace: >>CG:[call.5000.46855180]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855180 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4236291300 MsgID:eCallClearedEvent DvrKey:call.5000.46855180) 18:38:42:088 CTIOS1-ctios Trace: >>CG:[agent.5000.48716]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11025 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42055 AGID:48716 AGInstr:42055 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48716 AGAvailStatus:0) 18:38:42:088 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855180.4236291300]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:42:088 CTIOS1-ctios Trace: [agent.5000.48716]: Current Wrapup Mode = 3 18:38:42:088 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855180.42055]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:42:088 CTIOS1-ctios Trace: <-SND[FE3-44-D760-5308-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855180.42055]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:42:088 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855180.4236291300]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:42:088 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855180.42055]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:42:088 CTIOS1-ctios Trace: <-SND[FE3-44-D760-5308-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855180.42055]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:42:088 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855180.4236291300]:eCallClearedEvent,Msk(3f0000) 18:38:42:088 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855180.42055]:eCallClearedEvent,Msk(3f0000) 18:38:42:088 CTIOS1-ctios Trace: <-SND[FE3-44-D760-5308-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855180.42055]:eCallClearedEvent,Msk(3f0000) 18:38:42:088 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:42:088 CTIOS1-ctios Trace: <-SND[FE3-44-D760-5308-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:42:088 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:42:089 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:42:089 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:42:089 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:42:089 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:42:089 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:42:089 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:42:101 CTIOS1-ctios Trace: >>CG:[call.5000.46855261]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855261 ConnDevIDTyp:1 ConnDevID:4237309771 MsgID:eCallEndEvent DvrKey:call.5000.46855261) 18:38:42:101 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855261.4237309771]:eCallEndEvent 18:38:42:101 CTIOS1-ctios Trace: Removed CallConnection(4237309771.1). 18:38:42:101 CTIOS1-ctios Trace: Removed CallConnection(42220.0). 18:38:42:101 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855261.42220]:eCallEndEvent 18:38:42:101 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855261 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:42:101 CTIOS1-ctios Trace: <-SND[GD2-237-B3D0-7044-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855261.42220]:eCallEndEvent 18:38:42:101 CTIOS1-ctios Trace: >>CG:[agent.5000.42287]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8729 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42220 AGID:42287 AGInstr:42220 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42287 AGAvailStatus:0) 18:38:42:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:42:102 CTIOS1-ctios Trace: <-SND[GD2-237-B3D0-7044-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:42:102 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:102 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:102 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:102 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:102 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:102 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:102 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:103 CTIOS1-ctios Trace: >>CG:[agent.5000.42287]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8729 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42220 AGID:42287 AGInstr:42220 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42287 AGAvailStatus:1) 18:38:42:103 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:eAgentStateEvent(eTalking),Msk(0) 18:38:42:103 CTIOS1-ctios Trace: <-SND[GD2-237-B3D0-7044-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:eAgentStateEvent(eTalking),Msk(0) 18:38:42:103 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:103 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:103 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:103 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:103 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:103 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:104 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:104 CTIOS1-ctios Trace: >>CG:[call.5000.46856018]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856018 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42220 ConnDevID:42220 MsgID:eCallBeginEvent DvrKey:call.5000.46856018 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105121))) 18:38:42:104 CTIOS1-ctios Trace: >>CG:[call.5000.46856018]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856018 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42220 CallngDevID:42220 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856018) 18:38:42:104 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856018 18:38:42:104 CTIOS1-ctios Trace: >>CG:[agent.5000.42287]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8729 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42220 AGID:42287 AGInstr:42220 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42287 AGAvailStatus:0) 18:38:42:104 CTIOS1-ctios Trace: [call.5000.46856018] CallConnection(42220.0) found DeviceID(42220) AgentID(42287). 18:38:42:104 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:42:104 CTIOS1-ctios Trace: Added CallConnection(42220.0). 18:38:42:104 CTIOS1-ctios Trace: [call.5000.46856018]::CreateCallConnection(): CallConnection(42220.0) created successfully. 18:38:42:104 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5864 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42163 AGID:3693 AGInstr:42163 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3693 AGAvailStatus:1) 18:38:42:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856018.42220]:eCallBeginEvent,Msk(bf0002) 18:38:42:104 CTIOS1-ctios Trace: <-SND[GD2-237-B3D0-7044-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856018.42220]:eCallBeginEvent,Msk(bf0002) 18:38:42:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856018.42220]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:42:104 CTIOS1-ctios Trace: <-SND[GD2-237-B3D0-7044-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856018.42220]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:42:104 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:eAgentStateEvent(eTalking),Msk(0) 18:38:42:104 CTIOS1-ctios Trace: <-SND[GD2-237-B3D0-7044-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:eAgentStateEvent(eTalking),Msk(0) 18:38:42:104 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:104 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:105 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eSetAgentStateConf(UniqObjID:agent.5000.3693 MsgID:eSetAgentStateConf TgtCILClntID:GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)) 18:38:42:105 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:105 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:105 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:105 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:105 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:105 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:42:105 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:42:105 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:105 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:105 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:106 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:106 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:106 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:106 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:106 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eSetAgentStateConf 18:38:42:118 CTIOS1-ctios Trace: >>CG:[agent.5000.48830]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11157 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42216 AGID:48830 AGInstr:42216 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48830 AGAvailStatus:0) 18:38:42:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:eAgentStateEvent(eTalking),Msk(0) 18:38:42:119 CTIOS1-ctios Trace: <-SND[BT13-205-D475-5088-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48830]:eAgentStateEvent(eTalking),Msk(0) 18:38:42:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:119 CTIOS1-ctios Trace: >>CG:[call.5000.46856013]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856013 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856013 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0515169320 NewConnDevID:0515169320 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856013 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105121))) 18:38:42:119 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48830]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:119 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48830]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:119 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48830]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:119 CTIOS1-ctios Trace: >>CG:[call.5000.46856013]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856013 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42216 CallngDevID:0515169320 CalldDevID:42216 LstRedirDevID:(null) AnsDevID:42216 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856013 Trnk#:0 TrnkGrp#:0) 18:38:42:120 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48830]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:120 CTIOS1-ctios Trace: [call.5000.46856013] Found CallConnection(0515169320.1). 18:38:42:120 CTIOS1-ctios Trace: [call.5000.46856013] Found CallConnection(0515169320.1). 18:38:42:120 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856013.0515169320]:eCallDataUpdateEvent,Msk(bf0002) 18:38:42:120 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856013.42216]:eCallDataUpdateEvent,Msk(3f0001) 18:38:42:120 CTIOS1-ctios Trace: <-SND[BT13-205-D475-5088-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856013.42216]:eCallDataUpdateEvent,Msk(3f0001) 18:38:42:120 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856013.0515169320]:eCallEstablishedEvent,Msk(bf01a6) 18:38:42:120 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856013.42216]:eCallEstablishedEvent,Msk(bf01a6) 18:38:42:120 CTIOS1-ctios Trace: <-SND[BT13-205-D475-5088-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856013.42216]:eCallEstablishedEvent,Msk(bf01a6) 18:38:42:120 CTIOS1-ctios Trace: >>CG:[call.5000.2131420872]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420872 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420872 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41205 NewConnDevID:41205 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420872 ecc:(...)) 18:38:42:121 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420872.41205]:eCallDataUpdateEvent,Msk(bf0126) 18:38:42:121 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420872.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:42:130 CTIOS1-ctios Trace: >>CG:[call.5000.2131420873]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420873 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420873 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41206 NewConnDevID:41206 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420873 ecc:(...)) 18:38:42:130 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420873.41206]:eCallDataUpdateEvent,Msk(bf0126) 18:38:42:130 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420873.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:42:132 CTIOS1-ctios Trace: >>CG:[agent.5000.42287]:eQueryAgentStatisticsConf(IID:32372691 PrphID:5000 AGExt:42220 AGID:42287 AGInstr:42220 UniqObjID:agent.5000.42287 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:208 LogdOnTimeTdy:2295 NotRdyTimeTdy:561 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:8 HdlCallsTlkTimeTdy:1458 HdlCallsTimeTdy:1515 IncCallsHldTdy:1 IncCallsHldTimeTdy:1 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:208 LogdOnTimeSess:1833 NotRdyTimeSess:100 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1458 HdlCallsTimeSess:1515 IncCallsHldSess:1 IncCallsHldTimeSess:1 IntCallsSess:1 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:1 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:56 HdlCallsAftCallTimeTdy:56 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeS 18:38:42:132 CTIOS1-ctios Trace: <-SND[GD2-237-B3D0-7044-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:eOnNewAgentStatisticsEvent 18:38:42:184 CTIOS1-ctios Trace: >>CG:[agent.5000.48424]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10477 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42191 AGID:48424 AGInstr:42191 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48424 AGAvailStatus:1) 18:38:42:184 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:42:184 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:184 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:184 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:184 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:185 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:185 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:185 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:222 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:0) 18:38:42:222 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:42:222 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:42:222 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:223 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:38:42:223 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:38:42:259 CTIOS1-ctios Trace: >>CG:[call.5000.46856018]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856018 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42220 RelDevID:42220 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856018) 18:38:42:259 CTIOS1-ctios Trace: >>CG:[call.5000.46856018]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856018 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42220 MsgID:eCallClearedEvent DvrKey:call.5000.46856018) 18:38:42:260 CTIOS1-ctios Trace: >>CG:[call.5000.46856018]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856018 ConnDevIDTyp:0 ConnDevID:42220 MsgID:eCallEndEvent DvrKey:call.5000.46856018) 18:38:42:260 CTIOS1-ctios Trace: Removed CallConnection(42220.0). 18:38:42:260 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856018 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:42:260 CTIOS1-ctios Trace: >>CG:[agent.5000.42287]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8729 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42220 AGID:42287 AGInstr:42220 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42287 AGAvailStatus:1) 18:38:42:260 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856018.42220]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:42:260 CTIOS1-ctios Trace: <-SND[GD2-237-B3D0-7044-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856018.42220]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:42:260 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856018.42220]:eCallClearedEvent,Msk(3f0000) 18:38:42:260 CTIOS1-ctios Trace: <-SND[GD2-237-B3D0-7044-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856018.42220]:eCallClearedEvent,Msk(3f0000) 18:38:42:260 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856018.42220]:eCallEndEvent 18:38:42:260 CTIOS1-ctios Trace: <-SND[GD2-237-B3D0-7044-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856018.42220]:eCallEndEvent 18:38:42:260 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:42:260 CTIOS1-ctios Trace: <-SND[GD2-237-B3D0-7044-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:42:260 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:260 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:261 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:261 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:261 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:261 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:261 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:269 CTIOS1-ctios Trace: ->RCV[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4) a=48642][agent.5000.48642]:eSetAgentStateRequest(eAvailable) 18:38:42:292 CTIOS1-ctios Trace: >>CG:[agent.5000.42287]:eQueryAgentStatisticsConf(IID:32372692 PrphID:5000 AGExt:42220 AGID:42287 AGInstr:42220 UniqObjID:agent.5000.42287 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:208 LogdOnTimeTdy:2295 NotRdyTimeTdy:561 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:8 HdlCallsTlkTimeTdy:1458 HdlCallsTimeTdy:1515 IncCallsHldTdy:1 IncCallsHldTimeTdy:1 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:208 LogdOnTimeSess:1833 NotRdyTimeSess:100 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1458 HdlCallsTimeSess:1515 IncCallsHldSess:1 IncCallsHldTimeSess:1 IntCallsSess:2 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:2 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:56 HdlCallsAftCallTimeTdy:56 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeS 18:38:42:293 CTIOS1-ctios Trace: <-SND[GD2-237-B3D0-7044-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:eOnNewAgentStatisticsEvent 18:38:42:330 CTIOS1-ctios Trace: >>CG:[call.5000.46855744]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855744 ConnDevIDTyp:0 ConnDevID:42085 MsgID:eCallEndEvent DvrKey:call.5000.46855744) 18:38:42:330 CTIOS1-ctios Trace: Removed CallConnection(0512100089.1). 18:38:42:330 CTIOS1-ctios Trace: Removed CallConnection(42085.0). 18:38:42:330 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855744 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:42:330 CTIOS1-ctios Trace: >>CG:[agent.5000.48642]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10849 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42085 AGID:48642 AGInstr:42085 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48642 AGAvailStatus:1) 18:38:42:330 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855744.0512100089]:eCallEndEvent 18:38:42:330 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855744.42085]:eCallEndEvent 18:38:42:330 CTIOS1-ctios Trace: <-SND[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855744.42085]:eCallEndEvent 18:38:42:330 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:42:330 CTIOS1-ctios Trace: <-SND[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:42:330 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:331 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:331 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:331 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:331 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:331 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:331 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:331 CTIOS1-ctios Trace: >>CG:[agent.5000.48642]:eSetAgentStateConf(UniqObjID:agent.5000.48642 MsgID:eSetAgentStateConf TgtCILClntID:FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)) 18:38:42:331 CTIOS1-ctios Trace: <-SND[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:eSetAgentStateConf 18:38:42:335 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eNotReady) 18:38:42:361 CTIOS1-ctios Trace: >>CG:[agent.5000.48642]:eQueryAgentStatisticsConf(IID:32372694 PrphID:5000 AGExt:42085 AGID:48642 AGInstr:42085 UniqObjID:agent.5000.48642 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:864 LogdOnTimeTdy:6134 NotRdyTimeTdy:196 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:28 HdlCallsTlkTimeTdy:4763 HdlCallsTimeTdy:5044 IncCallsHldTdy:3 IncCallsHldTimeTdy:166 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:864 LogdOnTimeSess:6134 NotRdyTimeSess:196 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:28 HdlCallsTlkTimeSess:4763 HdlCallsTimeSess:5044 IncCallsHldSess:3 IncCallsHldTimeSess:166 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:115 HdlCallsAftCallTimeTdy:115 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:38:42:361 CTIOS1-ctios Trace: <-SND[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:eOnNewAgentStatisticsEvent 18:38:42:369 CTIOS1-ctios Trace: >>CG:[call.5000.46855944]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855944 CallTyp:10 ConnDevIDTyp:0 NewConnCID:46855944 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:9903009562861 ConnDevID:51039 NewConnDevID:51039 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855944) 18:38:42:370 CTIOS1-ctios Trace: >>CG:[call.5000.46855944]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855944 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51039 CallngDevID:51039 CalldDevID:9903009562861 MsgID:eCallOriginatedEvent DvrKey:call.5000.46855944) 18:38:42:370 CTIOS1-ctios Trace: [call.5000.46855944] Found CallConnection(51039.0) for device 51039. 18:38:42:370 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855944.51039]:eCallDataUpdateEvent,Msk(bf0002) 18:38:42:370 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855944.51039]:eCallOriginatedEvent,Msk(bf0002) 18:38:42:444 CTIOS1-ctios Trace: ->RCV[FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4) a=41916][call.5000.46855401.42097]:eSetCallDataRequest 18:38:42:444 CTIOS1-ctios Trace: [call.5000.46855401.42097] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:42:444 CTIOS1-ctios Trace: <-SND[FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855401.42097]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:42:458 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eAvailable) 18:38:42:472 CTIOS1-ctios Trace: >>CG:[call.5000.2131420872]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420872 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420872) 18:38:42:472 CTIOS1-ctios Trace: >>CG:[call.5000.2131420872]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420872 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41205 RelDevID:41205 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420872) 18:38:42:472 CTIOS1-ctios Trace: >>CG:[call.5000.2131420872]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420872 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41205 MsgID:eCallClearedEvent DvrKey:call.5000.2131420872) 18:38:42:472 CTIOS1-ctios Trace: >>CG:[call.5000.2131420872]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420872 ConnDevIDTyp:0 ConnDevID:41205 MsgID:eCallEndEvent DvrKey:call.5000.2131420872) 18:38:42:472 CTIOS1-ctios Trace: Removed CallConnection(41205.0). 18:38:42:472 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:42:473 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420872 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:42:473 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:42:473 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420872.41205]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:42:473 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420872.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:42:473 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420872.41205]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:42:473 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420872.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:42:473 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420872.41205]:eCallClearedEvent,Msk(3f0000) 18:38:42:473 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420872.51044]:eCallClearedEvent,Msk(3f0000) 18:38:42:473 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420872.41205]:eCallEndEvent 18:38:42:473 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420872.51044]:eCallEndEvent 18:38:42:473 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:42:473 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:473 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:484 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:0) 18:38:42:485 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:42:485 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:42:485 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:485 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:38:42:485 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:485 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:485 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:485 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:485 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:486 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:486 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:38:42:487 CTIOS1-ctios Trace: >>CG:[agent.5000.48608]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:606 SGID:6059 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10807 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42552 AGID:48608 AGInstr:42552 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48608 AGAvailStatus:0) 18:38:42:487 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48608]:eAgentStateEvent(eTalking),Msk(0) 18:38:42:487 CTIOS1-ctios Trace: >>CG:[call.5000.46856015]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856015 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856015 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0515120655 NewConnDevID:0515120655 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856015 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105122))) 18:38:42:488 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856015.0515120655]:eCallDataUpdateEvent,Msk(bf0002) 18:38:42:488 CTIOS1-ctios Trace: >>CG:[call.5000.46856015]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856015 ConnDevIDTyp:0 SVC#:607 SVCID:6107 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:606 SGID:6059 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42552 CallngDevID:0515120655 CalldDevID:42552 LstRedirDevID:(null) AnsDevID:42552 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856015 Trnk#:0 TrnkGrp#:0) 18:38:42:488 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856015.42552]:eCallDataUpdateEvent,Msk(3f0001) 18:38:42:488 CTIOS1-ctios Trace: [call.5000.46856015] Found CallConnection(0515120655.1). 18:38:42:488 CTIOS1-ctios Trace: [call.5000.46856015] Found CallConnection(0515120655.1). 18:38:42:488 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856015.0515120655]:eCallEstablishedEvent,Msk(bf01a6) 18:38:42:488 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856015.42552]:eCallEstablishedEvent,Msk(bf01a6) 18:38:42:504 CTIOS1-ctios Trace: >>CG:[call.5000.46855944]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855944 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46855944 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51039 NewConnDevID:51039 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855944) 18:38:42:505 CTIOS1-ctios Trace: >>CG:[call.5000.46855944]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:46855944 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:9903009562861 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.46855944 Trnk#:0 TrnkGrp#:0) 18:38:42:505 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855944.51039]:eCallDataUpdateEvent,Msk(bf0002) 18:38:42:505 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32372698 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5128 LogdOnTimeTdy:9456 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:304 LogdOnTimeSess:710 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:42:505 CTIOS1-ctios Trace: >>CG:[call.5000.46855401]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855401 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855401 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04235761810 CallWrpupData:IPTV_1218_CallDrop ,148 NewConnDevID:42097 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855401 ecc:(...)) 18:38:42:505 CTIOS1-ctios Trace: >>CG:[call.5000.46855401.42097]:eSetCallDataConf(UniqObjID:call.5000.46855401.42097 MsgID:eSetCallDataConf TgtCILClntID:FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4)) 18:38:42:505 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855401.04235761810]:eCallDataUpdateEvent 18:38:42:506 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855401.42097]:eCallDataUpdateEvent 18:38:42:506 CTIOS1-ctios Trace: <-SND[FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855401.42097]:eCallDataUpdateEvent 18:38:42:520 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:1) 18:38:42:520 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:42:521 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:42:521 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:521 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:38:42:521 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:38:42:551 CTIOS1-ctios Trace: >>CG:[call.5000.2131420873]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420873 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420873) 18:38:42:551 CTIOS1-ctios Trace: >>CG:[call.5000.2131420873]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420873 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41206 RelDevID:41206 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420873) 18:38:42:551 CTIOS1-ctios Trace: >>CG:[call.5000.2131420873]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420873 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41206 MsgID:eCallClearedEvent DvrKey:call.5000.2131420873) 18:38:42:551 CTIOS1-ctios Trace: >>CG:[call.5000.2131420873]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420873 ConnDevIDTyp:0 ConnDevID:41206 MsgID:eCallEndEvent DvrKey:call.5000.2131420873) 18:38:42:551 CTIOS1-ctios Trace: Removed CallConnection(41206.0). 18:38:42:551 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:42:551 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420873 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:42:551 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:42:552 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420873.41206]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:42:552 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420873.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:42:552 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420873.41206]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:42:552 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420873.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:42:552 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420873.41206]:eCallClearedEvent,Msk(3f0000) 18:38:42:552 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420873.51023]:eCallClearedEvent,Msk(3f0000) 18:38:42:552 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420873.41206]:eCallEndEvent 18:38:42:552 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420873.51023]:eCallEndEvent 18:38:42:552 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:42:552 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:552 CTIOS1-ctios Trace: ->RCV[SSC2-616-dotNET_Sess(31914638)_EvtThd(4) a=36387][call.5000.198845302.21290]:eSetCallDataRequest 18:38:42:552 CTIOS1-ctios Trace: [call.5000.198845302.21290] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:42:552 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:552 CTIOS1-ctios Trace: <-SND[SSC2-616-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845302.21290]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:42:584 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32372699 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5960 LogdOnTimeTdy:9361 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5960 LogdOnTimeSess:9361 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:42:595 CTIOS1-ctios Trace: ->RCV[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4) a=42518][agent.5000.42518]:eSetAgentStateRequest(eNotReady) 18:38:42:615 CTIOS1-ctios Trace: >>CG:[call.5000.198845302]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845302 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845302 NewConnDevIDTyp:0 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2135391925 CallWrpupData:789_789 Vfone Activation ,257 NewConnDevID:21290 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845302 ecc:(...)) 18:38:42:615 CTIOS1-ctios Trace: >>CG:[call.5000.198845302.21290]:eSetCallDataConf(UniqObjID:call.5000.198845302.21290 MsgID:eSetCallDataConf TgtCILClntID:SSC2-616-dotNET_Sess(31914638)_EvtThd(4)) 18:38:42:615 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845302.2135391925]:eCallDataUpdateEvent 18:38:42:616 CTIOS1-ctios Trace: <-SND[SSC2-616-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845302.21290]:eCallDataUpdateEvent 18:38:42:616 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845302.21290]:eCallDataUpdateEvent 18:38:42:667 CTIOS1-ctios Trace: [call.5000.46856013] Found CallConnection(42216.0) for device 42216. 18:38:42:698 CTIOS1-ctios Trace: >>CG:[call.5000.46854073]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46854073 ConnDevIDTyp:0 ConnDevID:42237 MsgID:eCallEndEvent DvrKey:call.5000.46854073) 18:38:42:698 CTIOS1-ctios Trace: Removed CallConnection(04235079579.1). 18:38:42:698 CTIOS1-ctios Trace: Removed CallConnection(42237.0). 18:38:42:698 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46854073 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:42:698 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854073.04235079579]:eCallEndEvent 18:38:42:698 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854073.42237]:eCallEndEvent 18:38:42:698 CTIOS1-ctios Trace: >>CG:[agent.5000.48795]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11121 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42237 AGID:48795 AGInstr:42237 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48795 AGAvailStatus:1) 18:38:42:699 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48795]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:42:699 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48795]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:699 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48795]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:699 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48795]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:699 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48795]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:699 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48795]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:699 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48795]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:699 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48795]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:711 CTIOS1-ctios Trace: ->RCV[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4) a=48242][call.5000.46855679.42592]:eSetCallDataRequest 18:38:42:711 CTIOS1-ctios Trace: [call.5000.46855679.42592] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:42:711 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855679.42592]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:42:720 CTIOS1-ctios Trace: [call.5000.46856013] Found CallConnection(42216.0) for device 42216. 18:38:42:729 CTIOS1-ctios Trace: >>CG:[agent.5000.48795]:eQueryAgentStatisticsConf(IID:32372702 PrphID:5000 AGExt:42237 AGID:48795 AGInstr:42237 UniqObjID:agent.5000.48795 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2490 LogdOnTimeTdy:23915 NotRdyTimeTdy:3608 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:112 HdlCallsTlkTimeTdy:18777 HdlCallsTimeTdy:19862 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1068 LogdOnTimeSess:10155 NotRdyTimeSess:998 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:43 HdlCallsTlkTimeSess:7635 HdlCallsTimeSess:8044 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:409 HdlCallsAftCallTimeTdy:1085 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 P 18:38:42:744 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9433 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42242 AGID:42518 AGInstr:42242 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42518 AGAvailStatus:0) 18:38:42:744 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:42:744 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:42:744 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:744 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:744 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:744 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:745 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:745 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:745 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eSetAgentStateConf(UniqObjID:agent.5000.42518 MsgID:eSetAgentStateConf TgtCILClntID:GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)) 18:38:42:745 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:745 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eSetAgentStateConf 18:38:42:759 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eAvailable) 18:38:42:771 CTIOS1-ctios Trace: >>CG:[call.5000.46855679]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855679 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855679 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0514901308 CallWrpupData:1236_0800_789_789 Vfone Activation ,257 NewConnDevID:42592 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855679 ecc:(...)) 18:38:42:771 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855679.0514901308]:eCallDataUpdateEvent 18:38:42:771 CTIOS1-ctios Trace: >>CG:[call.5000.46855679.42592]:eSetCallDataConf(UniqObjID:call.5000.46855679.42592 MsgID:eSetCallDataConf TgtCILClntID:FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)) 18:38:42:771 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855679.42592]:eCallDataUpdateEvent 18:38:42:772 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855679.42592]:eCallDataUpdateEvent 18:38:42:776 CTIOS1-ctios Trace: >>CG:[agent.5000.48838]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11183 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42050 AGID:48838 AGInstr:42050 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48838 AGAvailStatus:0) 18:38:42:776 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:eAgentStateEvent(eTalking),Msk(0) 18:38:42:777 CTIOS1-ctios Trace: <-SND[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:eAgentStateEvent(eTalking),Msk(0) 18:38:42:777 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:777 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:777 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:777 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:777 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:777 CTIOS1-ctios Trace: >>CG:[call.5000.46856017]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856017 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856017 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0515781125 NewConnDevID:0515781125 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856017 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105122))) 18:38:42:777 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:777 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:777 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:777 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48838]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:777 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:778 CTIOS1-ctios Trace: >>CG:[call.5000.46856017]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856017 ConnDevIDTyp:0 SVC#:201 SVCID:5006 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:301 SGID:5012 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42050 CallngDevID:0515781125 CalldDevID:42050 LstRedirDevID:(null) AnsDevID:42050 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856017 Trnk#:0 TrnkGrp#:0) 18:38:42:778 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48838]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:42:778 CTIOS1-ctios Trace: [call.5000.46856017] Found CallConnection(0515781125.1). 18:38:42:778 CTIOS1-ctios Trace: [call.5000.46856017] Found CallConnection(0515781125.1). 18:38:42:778 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856017.0515781125]:eCallDataUpdateEvent,Msk(bf0002) 18:38:42:778 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856017.42050]:eCallDataUpdateEvent,Msk(3f0001) 18:38:42:778 CTIOS1-ctios Trace: <-SND[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856017.42050]:eCallDataUpdateEvent,Msk(3f0001) 18:38:42:778 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856017.0515781125]:eCallEstablishedEvent,Msk(bf01a6) 18:38:42:778 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856017.42050]:eCallEstablishedEvent,Msk(bf01a6) 18:38:42:778 CTIOS1-ctios Trace: <-SND[FD6-39-69E0-7672-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856017.42050]:eCallEstablishedEvent,Msk(bf01a6) 18:38:42:820 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:1) 18:38:42:820 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:42:820 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:42:820 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:820 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:820 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:820 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:821 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:821 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:821 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:821 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:38:42:821 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:38:42:839 CTIOS1-ctios Trace: >>CG:[agent.5000.46064]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42198 AGID:46064 AGInstr:42198 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46064 AGAvailStatus:0) 18:38:42:839 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:42:839 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:839 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:839 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:840 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:840 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:840 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:840 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:42:851 CTIOS1-ctios Trace: ->RCV[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4) a=42518][agent.5000.42518]:eSetAgentStateRequest(eAvailable) 18:38:42:911 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9433 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42242 AGID:42518 AGInstr:42242 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42518 AGAvailStatus:1) 18:38:42:911 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:42:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:42:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:912 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eSetAgentStateConf(UniqObjID:agent.5000.42518 MsgID:eSetAgentStateConf TgtCILClntID:GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)) 18:38:42:912 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:912 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:912 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:42:912 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eSetAgentStateConf 18:38:43:019 CTIOS1-ctios Trace: [call.5000.46856015] Found CallConnection(42552.0) for device 42552. 18:38:43:023 CTIOS1-ctios Trace: [call.5000.46856015] Found CallConnection(42552.0) for device 42552. 18:38:43:152 CTIOS1-ctios Trace: >>CG:[call.5000.46856015]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856015 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856015 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0515120655 NewConnDevID:0515120655 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856015 ecc:(...)) 18:38:43:152 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856015.0515120655]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:43:152 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856015.42552]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:43:155 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:38:43:156 CTIOS1-ctios Trace: >>CG:[call.5000.46856023]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856023 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42130 ConnDevID:42130 MsgID:eCallBeginEvent DvrKey:call.5000.46856023 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105122))) 18:38:43:156 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856023 18:38:43:156 CTIOS1-ctios Trace: >>CG:[call.5000.46856023]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856023 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42130 CallngDevID:42130 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856023) 18:38:43:156 CTIOS1-ctios Trace: [call.5000.46856023] CallConnection(42130.0) found DeviceID(42130) AgentID(2018). 18:38:43:156 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:43:156 CTIOS1-ctios Trace: Added CallConnection(42130.0). 18:38:43:156 CTIOS1-ctios Trace: [call.5000.46856023]::CreateCallConnection(): CallConnection(42130.0) created successfully. 18:38:43:156 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:0) 18:38:43:156 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:38:43:156 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:156 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:156 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:156 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:156 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:156 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:157 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:157 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856023.42130]:eCallBeginEvent,Msk(bf0002) 18:38:43:157 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856023.42130]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:43:157 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:38:43:157 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:157 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:157 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:157 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:157 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:157 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:157 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:165 CTIOS1-ctios Trace: >>CG:[agent.5000.46064]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42198 AGID:46064 AGInstr:42198 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46064 AGAvailStatus:1) 18:38:43:165 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:43:165 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:43:165 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:43:165 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:43:165 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:43:165 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:43:165 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:43:165 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:43:189 CTIOS1-ctios Trace: ->RCV[GF-PC-3124-3296 a=10840][call.5000.46855980.51054]:eSingleStepTransferRequest 18:38:43:332 CTIOS1-ctios Trace: >>CG:[call.5000.46856023]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856023 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42130 RelDevID:42130 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856023) 18:38:43:332 CTIOS1-ctios Trace: >>CG:[call.5000.46856023]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856023 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42130 MsgID:eCallClearedEvent DvrKey:call.5000.46856023) 18:38:43:332 CTIOS1-ctios Trace: >>CG:[call.5000.46856023]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856023 ConnDevIDTyp:0 ConnDevID:42130 MsgID:eCallEndEvent DvrKey:call.5000.46856023) 18:38:43:332 CTIOS1-ctios Trace: Removed CallConnection(42130.0). 18:38:43:332 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856023 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:43:332 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:38:43:332 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856023.42130]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:43:332 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856023.42130]:eCallClearedEvent,Msk(3f0000) 18:38:43:332 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856023.42130]:eCallEndEvent 18:38:43:332 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:43:332 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:43:332 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:43:332 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:43:332 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:43:332 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:43:332 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:43:332 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:43:339 CTIOS1-ctios Trace: [call.5000.46855980] Found CallConnection(51054.0) for device 51054. 18:38:43:342 CTIOS1-ctios Trace: [call.5000.46855980] Found CallConnection(51054.0) for device 51054. 18:38:43:342 CTIOS1-ctios Trace: >>CG:[call.5000.2131420874]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420874 CallTyp:12 ConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03056165834 DNIS:81155 CallrEntrDig:81155 ConnDevID:51054 RCallKeyDay:151314 RCallKeyCID:207346 MsgID:eCallBeginEvent DvrKey:call.5000.2131420874 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105112)) ICMEntUniqID:icm.151314.207346 RCallKeySeq#:3) 18:38:43:342 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420874 18:38:43:342 CTIOS1-ctios Trace: >>CG:[call.5000.46855980]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855980 NumParties:1 SecDevIDTyp:0 SecCID:2131420874 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:03056165834 SecDevID:51054 TfrgDevID:51054 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46855980ConnectedParty[1]:(ConnPtyCID:46855980 ConnPtyDevIDTyp:1 ConnPtyDevID:03056165834)) 18:38:43:342 CTIOS1-ctios Trace: [call.5000.46855980] Found CallConnection(51054.0). 18:38:43:342 CTIOS1-ctios Trace: >>CG:[call.5000.2131420874]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855980 NumParties:1 SecDevIDTyp:0 SecCID:2131420874 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:03056165834 SecDevID:51054 TfrgDevID:51054 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420874ConnectedParty[1]:(ConnPtyCID:46855980 ConnPtyDevIDTyp:1 ConnPtyDevID:03056165834)) 18:38:43:342 CTIOS1-ctios Trace: [call.5000.2131420874]::FindTransferCommonDeviceID Calls [call.5000.46855980] and [call.5000.2131420874] do not appear to have a common Device. Tranferring Device [51054] is set as common device 18:38:43:342 CTIOS1-ctios Trace: [call.5000.46855980] Found CallConnection(51054.0). 18:38:43:343 CTIOS1-ctios Trace: [call.5000.46855980] Found CallConnection(51054.0). 18:38:43:343 CTIOS1-ctios Trace: Removed CallConnection(51054.0). 18:38:43:343 CTIOS1-ctios Trace: Added CallConnection(03056165834.1). 18:38:43:343 CTIOS1-ctios Trace: [call.5000.2131420874] Moved CallConnection[03056165834.1] from [call.5000.46855980] to [call.5000.2131420874]. 18:38:43:343 CTIOS1-ctios Trace: >>CG:[call.5000.2131420874]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420874 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420874 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51054 NewConnDevID:03056165834 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420874) 18:38:43:343 CTIOS1-ctios Trace: >>CG:[call.5000.2131420874]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420874 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03056165834 RelDevID:03056165834 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420874) 18:38:43:343 CTIOS1-ctios Trace: >>CG:[call.5000.2131420874]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420874 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51054 MsgID:eCallClearedEvent DvrKey:call.5000.2131420874) 18:38:43:343 CTIOS1-ctios Trace: >>CG:[call.5000.2131420874]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420874 ConnDevIDTyp:1 ConnDevID:03056165834 MsgID:eCallEndEvent DvrKey:call.5000.2131420874) 18:38:43:343 CTIOS1-ctios Trace: Removed CallConnection(03056165834.1). 18:38:43:343 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420874 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:43:344 CTIOS1-ctios Trace: >>CG:[call.5000.46855980]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855980 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03056165834 MsgID:eCallClearedEvent DvrKey:call.5000.46855980) 18:38:43:344 CTIOS1-ctios Trace: >>CG:[agent.5000.10840]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:3 SGID:9786 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:7928 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51054 AGID:10840 AGInstr:51054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10840 AGAvailStatus:0) 18:38:43:344 CTIOS1-ctios Trace: [agent.5000.10840]: Current Wrapup Mode = 0 18:38:43:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855980.51054]:eCallTransferredEvent,Msk(bf01a6) 18:38:43:344 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][call.5000.46855980.51054]:eCallTransferredEvent,Msk(bf01a6) 18:38:43:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855980.51054]:eCallTransferredEvent,Msk(bf01a6) 18:38:43:344 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][call.5000.46855980.51054]:eCallTransferredEvent,Msk(bf01a6) 18:38:43:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855980.51054]:eCallEndEvent 18:38:43:344 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][call.5000.46855980.51054]:eCallEndEvent 18:38:43:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855980.03056165834]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:43:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420874.03056165834]:eCallTransferredEvent,Msk(bf01a6) 18:38:43:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420874.03056165834]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:43:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420874.03056165834]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:43:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420874.03056165834]:eCallClearedEvent,Msk(3f0000) 18:38:43:344 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420874.03056165834]:eCallEndEvent 18:38:43:345 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10840]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:38:43:345 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][agent.5000.10840]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:38:43:345 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10840]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:43:345 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10840]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:43:376 CTIOS1-ctios Trace: >>CG:[agent.5000.10840]:eQueryAgentStatisticsConf(IID:32372707 PrphID:5000 AGExt:51054 AGID:10840 AGInstr:51054 UniqObjID:agent.5000.10840 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:3229 LogdOnTimeTdy:9298 NotRdyTimeTdy:1285 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:30 HdlCallsTlkTimeTdy:3871 HdlCallsTimeTdy:4715 IncCallsHldTdy:1 IncCallsHldTimeTdy:1 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:3229 LogdOnTimeSess:9298 NotRdyTimeSess:1285 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:30 HdlCallsTlkTimeSess:3871 HdlCallsTimeSess:4715 IncCallsHldSess:1 IncCallsHldTimeSess:1 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:843 HdlCallsAftCallTimeTdy:843 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:38:43:376 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][agent.5000.10840]:eOnNewAgentStatisticsEvent 18:38:43:377 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:43:377 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:43:377 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:43:386 CTIOS1-ctios Trace: [call.5000.46856017] Found CallConnection(42050.0) for device 42050. 18:38:43:412 CTIOS1-ctios Trace: [call.5000.46856017] Found CallConnection(42050.0) for device 42050. 18:38:43:631 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:43:631 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:43:631 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:43:694 CTIOS1-ctios Trace: >>CG:[agent.5000.33735]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10829 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51059 AGID:33735 AGInstr:51059 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33735 AGAvailStatus:1) 18:38:43:694 CTIOS1-ctios Trace: >>CG:[call.5000.46856026]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856026 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51059 ConnDevID:51059 MsgID:eCallBeginEvent DvrKey:call.5000.46856026 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105123))) 18:38:43:694 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856026 18:38:43:694 CTIOS1-ctios Trace: >>CG:[call.5000.46856026]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856026 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51059 CallngDevID:51059 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856026) 18:38:43:694 CTIOS1-ctios Trace: [call.5000.46856026] CallConnection(51059.0) found DeviceID(51059) AgentID(33735). 18:38:43:694 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:43:694 CTIOS1-ctios Trace: Added CallConnection(51059.0). 18:38:43:694 CTIOS1-ctios Trace: [call.5000.46856026]::CreateCallConnection(): CallConnection(51059.0) created successfully. 18:38:43:694 CTIOS1-ctios Trace: >>CG:[agent.5000.33735]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10829 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51059 AGID:33735 AGInstr:51059 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33735 AGAvailStatus:0) 18:38:43:694 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33735]:eAgentStateEvent(eTalking),Msk(0) 18:38:43:694 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33735]:eAgentStateEvent(eTalking),Msk(0) 18:38:43:694 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33735]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:695 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33735]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:695 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856026.51059]:eCallBeginEvent,Msk(bf0002) 18:38:43:695 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856026.51059]:eCallBeginEvent,Msk(bf0002) 18:38:43:695 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856026.51059]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:43:695 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856026.51059]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:43:695 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33735]:eAgentStateEvent(eTalking),Msk(0) 18:38:43:695 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33735]:eAgentStateEvent(eTalking),Msk(0) 18:38:43:695 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33735]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:695 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33735]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:761 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:38:43:761 CTIOS1-ctios Trace: >>CG:[call.5000.46856027]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856027 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42074 ConnDevID:42074 MsgID:eCallBeginEvent DvrKey:call.5000.46856027 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105123))) 18:38:43:761 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856027 18:38:43:761 CTIOS1-ctios Trace: >>CG:[call.5000.46856027]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856027 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42074 CallngDevID:42074 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856027) 18:38:43:761 CTIOS1-ctios Trace: [call.5000.46856027] CallConnection(42074.0) found DeviceID(42074) AgentID(46083). 18:38:43:761 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:43:761 CTIOS1-ctios Trace: Added CallConnection(42074.0). 18:38:43:761 CTIOS1-ctios Trace: [call.5000.46856027]::CreateCallConnection(): CallConnection(42074.0) created successfully. 18:38:43:761 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:38:43:761 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:761 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:762 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:762 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:762 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:762 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:762 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:762 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856027.42074]:eCallBeginEvent,Msk(bf0002) 18:38:43:762 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856027.42074]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:43:763 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:0) 18:38:43:763 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:38:43:763 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:763 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:763 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:763 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:763 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:763 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:763 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:43:865 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:2 SVCID:9801 SG#:2 SGID:9785 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42598 ANI:03056165834 UsrToUsrInfo:(null) Dialed#:81155 CallrEntrDig:81155 RCallKeyDay:151314 RCallKeyCID:207346 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207346 RCallKeySeq#:4 CallTypIDTag:5272 PreCallIIDTag:7991383) 18:38:43:882 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207531 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207531 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991386) 18:38:43:883 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207532 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207532 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991387) 18:38:43:895 CTIOS1-ctios Trace: >>CG:[agent.5000.48731]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11056 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42598 AGID:48731 AGInstr:42598 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48731 AGAvailStatus:0) 18:38:43:895 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:eAgentStateEvent(eReserved),Msk(0) 18:38:43:895 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:43:895 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:43:895 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:43:895 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:43:895 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:43:896 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:43:896 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:43:896 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48731]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:43:896 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:43:904 CTIOS1-ctios Trace: >>CG:[call.5000.46856027]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856027 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42074 RelDevID:42074 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856027) 18:38:43:904 CTIOS1-ctios Trace: >>CG:[call.5000.46856027]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856027 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42074 MsgID:eCallClearedEvent DvrKey:call.5000.46856027) 18:38:43:904 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856027.42074]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:43:904 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856027.42074]:eCallClearedEvent,Msk(3f0000) 18:38:43:904 CTIOS1-ctios Trace: >>CG:[call.5000.46856027]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856027 ConnDevIDTyp:0 ConnDevID:42074 MsgID:eCallEndEvent DvrKey:call.5000.46856027) 18:38:43:905 CTIOS1-ctios Trace: Removed CallConnection(42074.0). 18:38:43:905 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856027 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:43:905 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:38:43:905 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856027.42074]:eCallEndEvent 18:38:43:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:43:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:43:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:43:905 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:43:905 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:43:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:43:906 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:43:906 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:43:913 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:43:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:43:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:43:913 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:43:913 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:43:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:43:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:43:913 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:43:940 CTIOS1-ctios Trace: >>CG:[call.5000.46856028]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856028 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03056165834 DNIS:42598 Dialed#:81155 CallrEntrDig:81155 ConnDevID:03056165834 RCallKeyDay:151314 RCallKeyCID:207346 MsgID:eCallBeginEvent DvrKey:call.5000.46856028 ecc:(...) ICMEntUniqID:icm.151314.207346 RCallKeySeq#:5) 18:38:43:940 CTIOS1-ctios Trace: >>CG:[call.5000.46856028]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856028 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03056165834 AlrtgDevID:(null) CallngDevID:03056165834 CalldDevID:42598 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856028 Trnk#:0 TrnkGrp#:0) 18:38:43:940 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856028 18:38:43:940 CTIOS1-ctios Trace: [call.5000.46856028]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03056165834. 18:38:43:940 CTIOS1-ctios Trace: CallConnection(03056165834.1) created AgentObject (Device) for DeviceID(03056165834). 18:38:43:940 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:43:940 CTIOS1-ctios Trace: Added CallConnection(03056165834.1). 18:38:43:940 CTIOS1-ctios Trace: [call.5000.46856028]::CreateCallConnection(): CallConnection(03056165834.1) created successfully. 18:38:43:940 CTIOS1-ctios Trace: >>CG:[call.5000.46856028]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856028 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:2 SGID:9785 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03056165834 AlrtgDevID:42598 CallngDevID:03056165834 CalldDevID:42598 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856028 Trnk#:0 TrnkGrp#:0) 18:38:43:940 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856028.03056165834]:eCallBeginEvent 18:38:43:940 CTIOS1-ctios Trace: [call.5000.46856028] Found CallConnection(03056165834.1) for device 03056165834. 18:38:43:940 CTIOS1-ctios Trace: [call.5000.46856028]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42598. 18:38:43:940 CTIOS1-ctios Trace: [call.5000.46856028] CallConnection(03056165834.1) found DeviceID(42598) AgentID(48731). 18:38:43:940 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:43:940 CTIOS1-ctios Trace: Added CallConnection(03056165834.1). 18:38:43:940 CTIOS1-ctios Trace: [call.5000.46856028]::CreateCallConnection(): CallConnection(03056165834.1) created successfully. 18:38:43:940 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856028.03056165834]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:43:940 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856028.42598]:eCallBeginEvent 18:38:43:941 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856028.03056165834]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:43:941 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856028.42598]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:43:945 CTIOS1-ctios Trace: >>CG:[call.5000.46856026]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856026 CallTyp:10 ConnDevIDTyp:0 NewConnCID:46856026 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:9903009879479 ConnDevID:51059 NewConnDevID:51059 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856026) 18:38:43:945 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856026.51059]:eCallDataUpdateEvent,Msk(bf0002) 18:38:43:945 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856026.51059]:eCallDataUpdateEvent,Msk(bf0002) 18:38:43:945 CTIOS1-ctios Trace: >>CG:[call.5000.46856026]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856026 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51059 CallngDevID:51059 CalldDevID:9903009879479 MsgID:eCallOriginatedEvent DvrKey:call.5000.46856026) 18:38:43:945 CTIOS1-ctios Trace: [call.5000.46856026] Found CallConnection(51059.0) for device 51059. 18:38:43:945 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856026.51059]:eCallOriginatedEvent,Msk(bf0002) 18:38:43:945 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856026.51059]:eCallOriginatedEvent,Msk(bf0002) 18:38:43:966 CTIOS1-ctios Trace: ->RCV[FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4) a=41916][agent.5000.41916]:eSetAgentStateRequest(eAvailable) 18:38:44:026 CTIOS1-ctios Trace: >>CG:[call.5000.46855401]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855401 ConnDevIDTyp:0 ConnDevID:42097 MsgID:eCallEndEvent DvrKey:call.5000.46855401) 18:38:44:026 CTIOS1-ctios Trace: Removed CallConnection(04235761810.1). 18:38:44:026 CTIOS1-ctios Trace: Removed CallConnection(42097.0). 18:38:44:026 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855401 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:44:026 CTIOS1-ctios Trace: >>CG:[agent.5000.41916]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9048 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42097 AGID:41916 AGInstr:42097 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41916 AGAvailStatus:1) 18:38:44:026 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855401.04235761810]:eCallEndEvent 18:38:44:026 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855401.42097]:eCallEndEvent 18:38:44:026 CTIOS1-ctios Trace: <-SND[FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855401.42097]:eCallEndEvent 18:38:44:026 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:44:026 CTIOS1-ctios Trace: <-SND[FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:44:026 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:026 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:027 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:027 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:027 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:027 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:027 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:027 CTIOS1-ctios Trace: >>CG:[agent.5000.41916]:eSetAgentStateConf(UniqObjID:agent.5000.41916 MsgID:eSetAgentStateConf TgtCILClntID:FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4)) 18:38:44:028 CTIOS1-ctios Trace: <-SND[FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:eSetAgentStateConf 18:38:44:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420875]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420875 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41231 ConnDevID:41231 MsgID:eCallBeginEvent DvrKey:call.5000.2131420875) 18:38:44:038 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420875 18:38:44:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420875]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420875 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41231 CallngDevID:41231 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420875) 18:38:44:038 CTIOS1-ctios Trace: [call.5000.2131420875] CallConnection(41231.0) found DeviceID(41231) AgentID(). 18:38:44:038 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:44:038 CTIOS1-ctios Trace: Added CallConnection(41231.0). 18:38:44:038 CTIOS1-ctios Trace: [call.5000.2131420875]::CreateCallConnection(): CallConnection(41231.0) created successfully. 18:38:44:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420875]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420875 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420875 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41231 NewConnDevID:41231 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420875) 18:38:44:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420875]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420875 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41231 CallngDevID:41231 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420875) 18:38:44:039 CTIOS1-ctios Trace: [call.5000.2131420875] Found CallConnection(41231.0) for device 41231. 18:38:44:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420875]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420875 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420875 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41231 NewConnDevID:41231 RCallKeyDay:151314 RCallKeyCID:207531 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420875 ICMEntUniqID:icm.151314.207531 RCallKeySeq#:1) 18:38:44:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420875]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420875 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41231 AlrtgDevID: CallngDevID:41231 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420875 Trnk#:0 TrnkGrp#:0) 18:38:44:039 CTIOS1-ctios Trace: [call.5000.2131420875] Found CallConnection(41231.0) for device 41231. 18:38:44:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420875]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420875 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41231 AlrtgDevID:51044 CallngDevID:41231 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420875 Trnk#:0 TrnkGrp#:0) 18:38:44:039 CTIOS1-ctios Trace: [call.5000.2131420875] Found CallConnection(41231.0) for device 41231. 18:38:44:039 CTIOS1-ctios Trace: [call.5000.2131420875]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:44:039 CTIOS1-ctios Trace: [call.5000.2131420875] CallConnection(41231.0) found DeviceID(51044) AgentID(05230). 18:38:44:039 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:44:039 CTIOS1-ctios Trace: Added CallConnection(41231.0). 18:38:44:039 CTIOS1-ctios Trace: [call.5000.2131420875]::CreateCallConnection(): CallConnection(41231.0) created successfully. 18:38:44:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420875.41231]:eCallBeginEvent,Msk(bf0002) 18:38:44:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420875.41231]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:44:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420875.41231]:eCallDataUpdateEvent,Msk(bf0002) 18:38:44:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420875.41231]:eCallOriginatedEvent,Msk(bf0002) 18:38:44:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420875.41231]:eCallDataUpdateEvent,Msk(bf0002) 18:38:44:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420875.41231]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:44:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420875.51044]:eCallBeginEvent 18:38:44:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420875.41231]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:44:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420875.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:44:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420875]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420875 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420875 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41231 NewConnDevID:41231 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420875 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105123))) 18:38:44:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420875]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420875 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41231 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420875 Trnk#:0 TrnkGrp#:0) 18:38:44:043 CTIOS1-ctios Trace: [call.5000.2131420875] Found CallConnection(41231.0). 18:38:44:043 CTIOS1-ctios Trace: [call.5000.2131420875] Found CallConnection(41231.0). 18:38:44:043 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:44:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420875]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420875 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420875) 18:38:44:044 CTIOS1-ctios Trace: [call.5000.2131420875] Found CallConnection(51044.0). 18:38:44:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420875.41231]:eCallDataUpdateEvent,Msk(bf0002) 18:38:44:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420875.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:44:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420875.41231]:eCallEstablishedEvent,Msk(bf01a6) 18:38:44:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420875.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:44:044 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:44:044 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:045 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420875.41231]: eCallHeldEvent,Msk(bf0126) 18:38:44:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420875.51044]: eCallHeldEvent,Msk(bf000a) 18:38:44:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420876]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420876 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41246 ConnDevID:41246 MsgID:eCallBeginEvent DvrKey:call.5000.2131420876) 18:38:44:047 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420876 18:38:44:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420876]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420876 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41246 CallngDevID:41246 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420876) 18:38:44:047 CTIOS1-ctios Trace: [call.5000.2131420876] CallConnection(41246.0) found DeviceID(41246) AgentID(). 18:38:44:047 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:44:047 CTIOS1-ctios Trace: Added CallConnection(41246.0). 18:38:44:047 CTIOS1-ctios Trace: [call.5000.2131420876]::CreateCallConnection(): CallConnection(41246.0) created successfully. 18:38:44:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420876]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420876 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420876 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41246 NewConnDevID:41246 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420876) 18:38:44:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420876]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420876 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41246 CallngDevID:41246 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420876) 18:38:44:048 CTIOS1-ctios Trace: [call.5000.2131420876] Found CallConnection(41246.0) for device 41246. 18:38:44:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420876]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420876 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420876 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41246 NewConnDevID:41246 RCallKeyDay:151314 RCallKeyCID:207532 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420876 ICMEntUniqID:icm.151314.207532 RCallKeySeq#:1) 18:38:44:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420876]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420876 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41246 AlrtgDevID: CallngDevID:41246 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420876 Trnk#:0 TrnkGrp#:0) 18:38:44:048 CTIOS1-ctios Trace: [call.5000.2131420876] Found CallConnection(41246.0) for device 41246. 18:38:44:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420876.41246]:eCallBeginEvent,Msk(bf0002) 18:38:44:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420876.41246]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:44:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420876.41246]:eCallDataUpdateEvent,Msk(bf0002) 18:38:44:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420876.41246]:eCallOriginatedEvent,Msk(bf0002) 18:38:44:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420876.41246]:eCallDataUpdateEvent,Msk(bf0002) 18:38:44:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420876.41246]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:44:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420876]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420876 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41246 AlrtgDevID:51023 CallngDevID:41246 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420876 Trnk#:0 TrnkGrp#:0) 18:38:44:050 CTIOS1-ctios Trace: [call.5000.2131420876] Found CallConnection(41246.0) for device 41246. 18:38:44:050 CTIOS1-ctios Trace: [call.5000.2131420876]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:44:050 CTIOS1-ctios Trace: [call.5000.2131420876] CallConnection(41246.0) found DeviceID(51023) AgentID(33632). 18:38:44:050 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:44:050 CTIOS1-ctios Trace: Added CallConnection(41246.0). 18:38:44:050 CTIOS1-ctios Trace: [call.5000.2131420876]::CreateCallConnection(): CallConnection(41246.0) created successfully. 18:38:44:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420876]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420876 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420876 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41246 NewConnDevID:41246 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420876 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105123))) 18:38:44:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420876]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420876 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41246 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420876 Trnk#:0 TrnkGrp#:0) 18:38:44:050 CTIOS1-ctios Trace: [call.5000.2131420876] Found CallConnection(41246.0). 18:38:44:050 CTIOS1-ctios Trace: [call.5000.2131420876] Found CallConnection(41246.0). 18:38:44:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420876.51023]:eCallBeginEvent 18:38:44:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420876.41246]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:44:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420876.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:44:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420876.41246]:eCallDataUpdateEvent,Msk(bf0002) 18:38:44:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420876.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:44:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420876.41246]:eCallEstablishedEvent,Msk(bf01a6) 18:38:44:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420876.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:44:057 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:44:057 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:44:057 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:058 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420876]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420876 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420876) 18:38:44:059 CTIOS1-ctios Trace: [call.5000.2131420876] Found CallConnection(51023.0). 18:38:44:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420876.41246]: eCallHeldEvent,Msk(bf0126) 18:38:44:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420876.51023]: eCallHeldEvent,Msk(bf000a) 18:38:44:065 CTIOS1-ctios Trace: >>CG:[agent.5000.41916]:eQueryAgentStatisticsConf(IID:32372709 PrphID:5000 AGExt:42097 AGID:41916 AGInstr:42097 UniqObjID:agent.5000.41916 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1557 LogdOnTimeTdy:5945 NotRdyTimeTdy:163 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:37 HdlCallsTlkTimeTdy:5294 HdlCallsTimeTdy:5460 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1557 LogdOnTimeSess:5945 NotRdyTimeSess:163 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:28 HdlCallsTlkTimeSess:4080 HdlCallsTimeSess:4193 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:11 IntCallsTimeSess:4 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:29 IntCallsTimeTdy:12 HdlCallsAftCallTimeSess:113 HdlCallsAftCallTimeTdy:166 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwC 18:38:44:065 CTIOS1-ctios Trace: <-SND[FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:eOnNewAgentStatisticsEvent 18:38:44:076 CTIOS1-ctios Trace: [call.5000.154709924] Found CallConnection(21024.0) for device 21024. 18:38:44:077 CTIOS1-ctios Trace: [call.5000.154709924] Found CallConnection(21024.0) for device 21024. 18:38:44:077 CTIOS1-ctios Trace: >>CG:[call.5000.154709924]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709924 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21024 RelDevID:21024 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709924) 18:38:44:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709924.673359166]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:44:078 CTIOS1-ctios Trace: >>CG:[call.5000.154709924]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709924 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:673359166 RelDevID:673359166 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709924) 18:38:44:078 CTIOS1-ctios Trace: >>CG:[call.5000.154709924]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709924 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:673359166 MsgID:eCallClearedEvent DvrKey:call.5000.154709924) 18:38:44:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709924.21024]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:44:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709924.673359166]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:44:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709924.21024]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:44:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709924.673359166]:eCallClearedEvent,Msk(3f0000) 18:38:44:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709924.21024]:eCallClearedEvent,Msk(3f0000) 18:38:44:086 CTIOS1-ctios Trace: >>CG:[agent.5000.6600]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:8966 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21024 AGID:6600 AGInstr:21024 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6600 AGAvailStatus:0) 18:38:44:086 CTIOS1-ctios Trace: [agent.5000.6600]: Current Wrapup Mode = 3 18:38:44:086 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6600]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:44:086 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6600]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:44:105 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:38:44:105 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:44:106 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:44:106 CTIOS1-ctios Trace: >>CG:[call.5000.46856026]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856026 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46856026 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51059 NewConnDevID:51059 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856026) 18:38:44:106 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856026.51059]:eCallDataUpdateEvent,Msk(bf0002) 18:38:44:106 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856026.51059]:eCallDataUpdateEvent,Msk(bf0002) 18:38:44:106 CTIOS1-ctios Trace: >>CG:[call.5000.46856026]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:46856026 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:9903009879479 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.46856026 Trnk#:0 TrnkGrp#:0) 18:38:44:106 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856026.51059]:eCallReachedNetworkEvent,Msk(bf0002) 18:38:44:106 CTIOS1-ctios Trace: >>CG:[call.5000.2131420875]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420875 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420875 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41231 NewConnDevID:41231 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420875 ecc:(...)) 18:38:44:107 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420875.41231]:eCallDataUpdateEvent,Msk(bf0126) 18:38:44:107 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420875.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:44:123 CTIOS1-ctios Trace: >>CG:[call.5000.2131420876]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420876 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420876 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41246 NewConnDevID:41246 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420876 ecc:(...)) 18:38:44:124 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420876.41246]:eCallDataUpdateEvent,Msk(bf0126) 18:38:44:124 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420876.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:44:233 CTIOS1-ctios Trace: >>CG:[agent.5000.36326]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10483 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21008 AGID:36326 AGInstr:21008 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36326 AGAvailStatus:1) 18:38:44:234 CTIOS1-ctios Trace: >>CG:[call.5000.154710002]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154710002 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:21008 ConnDevID:21008 MsgID:eCallBeginEvent DvrKey:call.5000.154710002 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105123))) 18:38:44:234 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154710002 18:38:44:234 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36326]:eAgentStateEvent(eTalking),Msk(0) 18:38:44:234 CTIOS1-ctios Trace: >>CG:[call.5000.154710002]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710002 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:21008 CallngDevID:21008 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.154710002) 18:38:44:234 CTIOS1-ctios Trace: [call.5000.154710002] CallConnection(21008.0) found DeviceID(21008) AgentID(36326). 18:38:44:234 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:44:234 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36326]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:234 CTIOS1-ctios Trace: >>CG:[agent.5000.36326]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10483 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21008 AGID:36326 AGInstr:21008 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36326 AGAvailStatus:0) 18:38:44:234 CTIOS1-ctios Trace: Added CallConnection(21008.0). 18:38:44:234 CTIOS1-ctios Trace: [call.5000.154710002]::CreateCallConnection(): CallConnection(21008.0) created successfully. 18:38:44:234 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710002.21008]:eCallBeginEvent,Msk(bf0002) 18:38:44:234 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710002.21008]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:44:234 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36326]:eAgentStateEvent(eTalking),Msk(0) 18:38:44:234 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36326]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:309 CTIOS1-ctios Trace: ->RCV[GF-PC-3124-3296 a=10840][agent.5000.10840]:eSetAgentStateRequest(eAvailable) 18:38:44:324 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:38:44:324 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:44:324 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:370 CTIOS1-ctios Trace: >>CG:[call.5000.46855980]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855980 ConnDevIDTyp:1 ConnDevID:03056165834 MsgID:eCallEndEvent DvrKey:call.5000.46855980) 18:38:44:370 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855980 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:44:370 CTIOS1-ctios Trace: >>CG:[agent.5000.10840]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7928 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51054 AGID:10840 AGInstr:51054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10840 AGAvailStatus:1) 18:38:44:370 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10840]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:44:370 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][agent.5000.10840]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:44:370 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10840]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:371 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10840]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:371 CTIOS1-ctios Trace: >>CG:[agent.5000.10840]:eSetAgentStateConf(UniqObjID:agent.5000.10840 MsgID:eSetAgentStateConf TgtCILClntID:GF-PC-3124-3296) 18:38:44:371 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][agent.5000.10840]:eSetAgentStateConf 18:38:44:393 CTIOS1-ctios Trace: >>CG:[agent.5000.33721]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10822 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51122 AGID:33721 AGInstr:51122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33721 AGAvailStatus:1) 18:38:44:393 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33721]:eAgentStateEvent(eTalking),Msk(0) 18:38:44:393 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33721]:eAgentStateEvent(eTalking),Msk(0) 18:38:44:393 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33721]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:393 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33721]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:393 CTIOS1-ctios Trace: >>CG:[call.5000.46856029]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856029 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51122 ConnDevID:51122 MsgID:eCallBeginEvent DvrKey:call.5000.46856029 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105123))) 18:38:44:393 CTIOS1-ctios Trace: >>CG:[call.5000.46856029]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856029 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51122 CallngDevID:51122 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856029) 18:38:44:394 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856029 18:38:44:394 CTIOS1-ctios Trace: >>CG:[agent.5000.33721]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10822 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51122 AGID:33721 AGInstr:51122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33721 AGAvailStatus:0) 18:38:44:394 CTIOS1-ctios Trace: [call.5000.46856029] CallConnection(51122.0) found DeviceID(51122) AgentID(33721). 18:38:44:394 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:44:394 CTIOS1-ctios Trace: Added CallConnection(51122.0). 18:38:44:394 CTIOS1-ctios Trace: [call.5000.46856029]::CreateCallConnection(): CallConnection(51122.0) created successfully. 18:38:44:394 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856029.51122]:eCallBeginEvent,Msk(bf0002) 18:38:44:394 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856029.51122]:eCallBeginEvent,Msk(bf0002) 18:38:44:394 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33721]:eAgentStateEvent(eTalking),Msk(0) 18:38:44:394 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33721]:eAgentStateEvent(eTalking),Msk(0) 18:38:44:394 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856029.51122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:44:394 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856029.51122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:44:394 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33721]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:394 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33721]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:396 CTIOS1-ctios Trace: >>CG:[call.5000.46856029]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856029 CallTyp:10 ConnDevIDTyp:0 NewConnCID:46856029 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:9903223226033 ConnDevID:51122 NewConnDevID:51122 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856029) 18:38:44:396 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856029.51122]:eCallDataUpdateEvent,Msk(bf0002) 18:38:44:396 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856029.51122]:eCallDataUpdateEvent,Msk(bf0002) 18:38:44:396 CTIOS1-ctios Trace: >>CG:[call.5000.46856029]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856029 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51122 CallngDevID:51122 CalldDevID:9903223226033 MsgID:eCallOriginatedEvent DvrKey:call.5000.46856029) 18:38:44:396 CTIOS1-ctios Trace: [call.5000.46856029] Found CallConnection(51122.0) for device 51122. 18:38:44:396 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856029.51122]:eCallOriginatedEvent,Msk(bf0002) 18:38:44:397 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856029.51122]:eCallOriginatedEvent,Msk(bf0002) 18:38:44:414 CTIOS1-ctios Trace: >>CG:[call.5000.2131420875]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420875 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420875) 18:38:44:415 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420875.41231]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:44:415 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420875.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:44:415 CTIOS1-ctios Trace: >>CG:[call.5000.2131420875]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420875 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41231 RelDevID:41231 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420875) 18:38:44:415 CTIOS1-ctios Trace: >>CG:[call.5000.2131420875]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420875 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41231 MsgID:eCallClearedEvent DvrKey:call.5000.2131420875) 18:38:44:415 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420875.41231]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:44:415 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420875.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:44:415 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420875.41231]:eCallClearedEvent,Msk(3f0000) 18:38:44:415 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420875.51044]:eCallClearedEvent,Msk(3f0000) 18:38:44:415 CTIOS1-ctios Trace: >>CG:[call.5000.2131420875]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420875 ConnDevIDTyp:0 ConnDevID:41231 MsgID:eCallEndEvent DvrKey:call.5000.2131420875) 18:38:44:415 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:44:415 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420875.41231]:eCallEndEvent 18:38:44:415 CTIOS1-ctios Trace: Removed CallConnection(41231.0). 18:38:44:415 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:44:415 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420875.51044]:eCallEndEvent 18:38:44:415 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420875 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:44:416 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:44:416 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:416 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:419 CTIOS1-ctios Trace: >>CG:[call.5000.154710002]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710002 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21008 RelDevID:21008 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154710002) 18:38:44:419 CTIOS1-ctios Trace: >>CG:[call.5000.154710002]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710002 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21008 MsgID:eCallClearedEvent DvrKey:call.5000.154710002) 18:38:44:419 CTIOS1-ctios Trace: >>CG:[call.5000.154710002]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154710002 ConnDevIDTyp:0 ConnDevID:21008 MsgID:eCallEndEvent DvrKey:call.5000.154710002) 18:38:44:419 CTIOS1-ctios Trace: Removed CallConnection(21008.0). 18:38:44:419 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154710002 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:44:419 CTIOS1-ctios Trace: >>CG:[agent.5000.36326]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10483 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21008 AGID:36326 AGInstr:21008 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36326 AGAvailStatus:1) 18:38:44:419 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710002.21008]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:44:419 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710002.21008]:eCallClearedEvent,Msk(3f0000) 18:38:44:419 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710002.21008]:eCallEndEvent 18:38:44:419 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36326]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:44:419 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36326]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:422 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:38:44:422 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:44:422 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:44:422 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:422 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:422 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:422 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:422 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:422 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:423 CTIOS1-ctios Trace: >>CG:[call.5000.46856030]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856030 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42122 ConnDevID:42122 MsgID:eCallBeginEvent DvrKey:call.5000.46856030 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105123))) 18:38:44:423 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856030 18:38:44:423 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:423 CTIOS1-ctios Trace: >>CG:[call.5000.46856030]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856030 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42122 CallngDevID:42122 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856030) 18:38:44:423 CTIOS1-ctios Trace: [call.5000.46856030] CallConnection(42122.0) found DeviceID(42122) AgentID(48756). 18:38:44:423 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:44:423 CTIOS1-ctios Trace: Added CallConnection(42122.0). 18:38:44:423 CTIOS1-ctios Trace: [call.5000.46856030]::CreateCallConnection(): CallConnection(42122.0) created successfully. 18:38:44:423 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856030.42122]:eCallBeginEvent,Msk(bf0002) 18:38:44:423 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:0) 18:38:44:423 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856030.42122]:eCallBeginEvent,Msk(bf0002) 18:38:44:423 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856030.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:44:423 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856030.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:44:423 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:44:423 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:44:423 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:423 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:423 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:424 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:424 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:424 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:424 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:448 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32372711 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5130 LogdOnTimeTdy:9458 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:306 LogdOnTimeSess:712 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:44:450 CTIOS1-ctios Trace: >>CG:[agent.5000.36326]:eQueryAgentStatisticsConf(IID:32372712 PrphID:5000 AGExt:21008 AGID:36326 AGInstr:21008 UniqObjID:agent.5000.36326 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:507 LogdOnTimeTdy:5783 NotRdyTimeTdy:1368 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:64 HdlCallsTlkTimeTdy:5797 HdlCallsTimeTdy:6094 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:184 LogdOnTimeSess:2906 NotRdyTimeSess:1014 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:17 HdlCallsTlkTimeSess:1589 HdlCallsTimeSess:1684 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:7 IntCallsTimeSess:3 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:14 IntCallsTimeTdy:5 HdlCallsAftCallTimeSess:95 HdlCallsAftCallTimeTdy:297 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:38:44:485 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:0) 18:38:44:486 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:44:486 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:44:495 CTIOS1-ctios Trace: >>CG:[call.5000.46856029]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856029 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46856029 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51122 NewConnDevID:51122 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856029) 18:38:44:496 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856029.51122]:eCallDataUpdateEvent,Msk(bf0002) 18:38:44:496 CTIOS1-ctios Trace: >>CG:[call.5000.46856029]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:46856029 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:9903223226033 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.46856029 Trnk#:0 TrnkGrp#:0) 18:38:44:496 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856029.51122]:eCallDataUpdateEvent,Msk(bf0002) 18:38:44:496 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856029.51122]:eCallReachedNetworkEvent,Msk(bf0002) 18:38:44:525 CTIOS1-ctios Trace: >>CG:[agent.5000.12939]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8913 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51116 AGID:12939 AGInstr:51116 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12939 AGAvailStatus:1) 18:38:44:525 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12939]:eAgentStateEvent(eTalking),Msk(0) 18:38:44:525 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12939]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:525 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12939]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:525 CTIOS1-ctios Trace: >>CG:[call.5000.46856031]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856031 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51116 ConnDevID:51116 MsgID:eCallBeginEvent DvrKey:call.5000.46856031 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105124))) 18:38:44:525 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856031 18:38:44:525 CTIOS1-ctios Trace: >>CG:[call.5000.46856031]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856031 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51116 CallngDevID:51116 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856031) 18:38:44:525 CTIOS1-ctios Trace: [call.5000.46856031] CallConnection(51116.0) found DeviceID(51116) AgentID(12939). 18:38:44:525 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:44:525 CTIOS1-ctios Trace: >>CG:[agent.5000.12939]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8913 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51116 AGID:12939 AGInstr:51116 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12939 AGAvailStatus:0) 18:38:44:525 CTIOS1-ctios Trace: Added CallConnection(51116.0). 18:38:44:525 CTIOS1-ctios Trace: [call.5000.46856031]::CreateCallConnection(): CallConnection(51116.0) created successfully. 18:38:44:526 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856031.51116]:eCallBeginEvent,Msk(bf0002) 18:38:44:526 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856031.51116]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:44:526 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12939]:eAgentStateEvent(eTalking),Msk(0) 18:38:44:526 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12939]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:526 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12939]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:547 CTIOS1-ctios Trace: >>CG:[call.5000.2131420876]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420876 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420876) 18:38:44:547 CTIOS1-ctios Trace: >>CG:[call.5000.2131420876]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420876 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41246 RelDevID:41246 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420876) 18:38:44:547 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420876.41246]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:44:547 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420876.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:44:547 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420876.41246]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:44:547 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420876.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:44:547 CTIOS1-ctios Trace: >>CG:[call.5000.2131420876]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420876 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41246 MsgID:eCallClearedEvent DvrKey:call.5000.2131420876) 18:38:44:547 CTIOS1-ctios Trace: >>CG:[call.5000.2131420876]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420876 ConnDevIDTyp:0 ConnDevID:41246 MsgID:eCallEndEvent DvrKey:call.5000.2131420876) 18:38:44:547 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420876.41246]:eCallClearedEvent,Msk(3f0000) 18:38:44:548 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420876.51023]:eCallClearedEvent,Msk(3f0000) 18:38:44:548 CTIOS1-ctios Trace: Removed CallConnection(41246.0). 18:38:44:548 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:44:548 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420876.41246]:eCallEndEvent 18:38:44:548 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420876 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:44:548 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420876.51023]:eCallEndEvent 18:38:44:548 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:44:548 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:44:548 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:549 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:552 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42077 ANI:04235762816 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206931 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206931 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7990392) 18:38:44:552 CTIOS1-ctios Trace: <-SND[GCC-PC-5848-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:44:568 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42086 ANI:0537533179 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207309 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207309 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7991018) 18:38:44:568 CTIOS1-ctios Trace: <-SND[FK2-75-D5A4-1384-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:44:580 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32372713 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5961 LogdOnTimeTdy:9363 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5961 LogdOnTimeSess:9363 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:44:581 CTIOS1-ctios Trace: >>CG:[agent.5000.48794]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11120 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42077 AGID:48794 AGInstr:42077 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48794 AGAvailStatus:0) 18:38:44:581 CTIOS1-ctios Trace: <-SND[GCC-PC-5848-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48794]:eAgentStateEvent(eReserved),Msk(0) 18:38:44:581 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48794]:eAgentStateEvent(eReserved),Msk(0) 18:38:44:581 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48794]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:44:581 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48794]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:44:581 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48794]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:44:581 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48794]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:44:582 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48794]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:44:582 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48794]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:44:582 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48794]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:44:596 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:200 SVCID:5001 SG#:300 SGID:5002 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42070 ANI:0457833363 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207180 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207180 RCallKeySeq#:1 CallTypIDTag:5004 PreCallIIDTag:7990781) 18:38:44:597 CTIOS1-ctios Trace: >>CG:[agent.5000.48409]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10462 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42086 AGID:48409 AGInstr:42086 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48409 AGAvailStatus:0) 18:38:44:597 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48409]:eAgentStateEvent(eReserved),Msk(0) 18:38:44:597 CTIOS1-ctios Trace: <-SND[FK2-75-D5A4-1384-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48409]:eAgentStateEvent(eReserved),Msk(0) 18:38:44:597 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48409]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:44:598 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48409]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:44:598 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48409]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:44:598 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48409]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:44:598 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48409]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:44:598 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48409]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:44:598 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48409]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:44:619 CTIOS1-ctios Trace: >>CG:[call.5000.46856032]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856032 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:04235762816 DNIS:42077 Dialed#:45233 ConnDevID:04235762816 RCallKeyDay:151314 RCallKeyCID:206931 MsgID:eCallBeginEvent DvrKey:call.5000.46856032 ecc:(...) ICMEntUniqID:icm.151314.206931 RCallKeySeq#:2) 18:38:44:619 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856032 18:38:44:619 CTIOS1-ctios Trace: >>CG:[call.5000.46856032]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856032 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:04235762816 AlrtgDevID:(null) CallngDevID:04235762816 CalldDevID:42077 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856032 Trnk#:0 TrnkGrp#:0) 18:38:44:619 CTIOS1-ctios Trace: [call.5000.46856032]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 04235762816. 18:38:44:619 CTIOS1-ctios Trace: CallConnection(04235762816.1) created AgentObject (Device) for DeviceID(04235762816). 18:38:44:619 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:44:619 CTIOS1-ctios Trace: Added CallConnection(04235762816.1). 18:38:44:619 CTIOS1-ctios Trace: [call.5000.46856032]::CreateCallConnection(): CallConnection(04235762816.1) created successfully. 18:38:44:620 CTIOS1-ctios Trace: >>CG:[call.5000.46856032]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856032 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:04235762816 AlrtgDevID:42077 CallngDevID:04235762816 CalldDevID:42077 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856032 Trnk#:0 TrnkGrp#:0) 18:38:44:620 CTIOS1-ctios Trace: [call.5000.46856032] Found CallConnection(04235762816.1) for device 04235762816. 18:38:44:620 CTIOS1-ctios Trace: [call.5000.46856032]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42077. 18:38:44:620 CTIOS1-ctios Trace: [call.5000.46856032] CallConnection(04235762816.1) found DeviceID(42077) AgentID(48794). 18:38:44:620 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:44:620 CTIOS1-ctios Trace: Added CallConnection(04235762816.1). 18:38:44:620 CTIOS1-ctios Trace: [call.5000.46856032]::CreateCallConnection(): CallConnection(04235762816.1) created successfully. 18:38:44:620 CTIOS1-ctios Trace: >>CG:[call.5000.46856030]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856030 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42122 RelDevID:42122 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856030) 18:38:44:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856032.04235762816]:eCallBeginEvent 18:38:44:620 CTIOS1-ctios Trace: >>CG:[call.5000.46856030]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856030 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42122 MsgID:eCallClearedEvent DvrKey:call.5000.46856030) 18:38:44:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856032.04235762816]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:44:620 CTIOS1-ctios Trace: >>CG:[call.5000.46856030]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856030 ConnDevIDTyp:0 ConnDevID:42122 MsgID:eCallEndEvent DvrKey:call.5000.46856030) 18:38:44:620 CTIOS1-ctios Trace: <-SND[GCC-PC-5848-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856032.42077]:eCallBeginEvent 18:38:44:620 CTIOS1-ctios Trace: Removed CallConnection(42122.0). 18:38:44:620 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856030 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:44:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856032.42077]:eCallBeginEvent 18:38:44:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856032.04235762816]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:44:620 CTIOS1-ctios Trace: <-SND[GCC-PC-5848-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856032.42077]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:44:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856032.42077]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:44:620 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:38:44:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856030.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:44:620 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856030.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:44:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856030.42122]:eCallClearedEvent,Msk(3f0000) 18:38:44:620 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856030.42122]:eCallClearedEvent,Msk(3f0000) 18:38:44:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856030.42122]:eCallEndEvent 18:38:44:620 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856030.42122]:eCallEndEvent 18:38:44:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:44:620 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:44:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:620 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:620 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:621 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:625 CTIOS1-ctios Trace: >>CG:[agent.5000.48213]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10145 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42070 AGID:48213 AGInstr:42070 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48213 AGAvailStatus:0) 18:38:44:625 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48213]:eAgentStateEvent(eReserved),Msk(0) 18:38:44:625 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48213]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:44:625 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48213]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:44:625 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48213]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:44:626 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48213]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:44:626 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48213]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:44:626 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48213]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:44:626 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48213]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:44:629 CTIOS1-ctios Trace: >>CG:[agent.5000.3880]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:6609 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42041 AGID:3880 AGInstr:42041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3880 AGAvailStatus:0) 18:38:44:629 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:44:629 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:44:629 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:44:629 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:44:629 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:44:630 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:44:630 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:44:630 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:44:642 CTIOS1-ctios Trace: >>CG:[call.5000.46856033]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856033 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0537533179 DNIS:42086 Dialed#:45233 ConnDevID:0537533179 RCallKeyDay:151314 RCallKeyCID:207309 MsgID:eCallBeginEvent DvrKey:call.5000.46856033 ecc:(...) ICMEntUniqID:icm.151314.207309 RCallKeySeq#:2) 18:38:44:642 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856033 18:38:44:642 CTIOS1-ctios Trace: >>CG:[call.5000.46856033]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856033 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0537533179 AlrtgDevID:(null) CallngDevID:0537533179 CalldDevID:42086 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856033 Trnk#:0 TrnkGrp#:0) 18:38:44:642 CTIOS1-ctios Trace: [call.5000.46856033]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0537533179. 18:38:44:642 CTIOS1-ctios Trace: CallConnection(0537533179.1) created AgentObject (Device) for DeviceID(0537533179). 18:38:44:642 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:44:642 CTIOS1-ctios Trace: Added CallConnection(0537533179.1). 18:38:44:642 CTIOS1-ctios Trace: [call.5000.46856033]::CreateCallConnection(): CallConnection(0537533179.1) created successfully. 18:38:44:642 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856033.0537533179]:eCallBeginEvent 18:38:44:642 CTIOS1-ctios Trace: >>CG:[call.5000.46856033]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856033 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0537533179 AlrtgDevID:42086 CallngDevID:0537533179 CalldDevID:42086 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856033 Trnk#:0 TrnkGrp#:0) 18:38:44:642 CTIOS1-ctios Trace: [call.5000.46856033] Found CallConnection(0537533179.1) for device 0537533179. 18:38:44:642 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856033.0537533179]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:44:642 CTIOS1-ctios Trace: [call.5000.46856033]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42086. 18:38:44:642 CTIOS1-ctios Trace: [call.5000.46856033] CallConnection(0537533179.1) found DeviceID(42086) AgentID(48409). 18:38:44:642 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:44:643 CTIOS1-ctios Trace: Added CallConnection(0537533179.1). 18:38:44:643 CTIOS1-ctios Trace: [call.5000.46856033]::CreateCallConnection(): CallConnection(0537533179.1) created successfully. 18:38:44:643 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856033.42086]:eCallBeginEvent 18:38:44:643 CTIOS1-ctios Trace: <-SND[FK2-75-D5A4-1384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856033.42086]:eCallBeginEvent 18:38:44:643 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856033.0537533179]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:44:643 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856033.42086]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:44:643 CTIOS1-ctios Trace: <-SND[FK2-75-D5A4-1384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856033.42086]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:44:653 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eQueryAgentStatisticsConf(IID:32372714 PrphID:5000 AGExt:42122 AGID:48756 AGInstr:42122 UniqObjID:agent.5000.48756 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2628 LogdOnTimeTdy:9515 NotRdyTimeTdy:269 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:41 HdlCallsTlkTimeTdy:6409 HdlCallsTimeTdy:6551 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2099 LogdOnTimeSess:5856 NotRdyTimeSess:129 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:3499 HdlCallsTimeSess:3574 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:168 IntCallsTimeSess:60 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:168 IntCallsTimeTdy:60 HdlCallsAftCallTimeSess:75 HdlCallsAftCallTimeTdy:142 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prv 18:38:44:653 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eOnNewAgentStatisticsEvent 18:38:44:682 CTIOS1-ctios Trace: >>CG:[call.5000.154709782]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709782 ConnDevIDTyp:0 ConnDevID:21010 MsgID:eCallEndEvent DvrKey:call.5000.154709782) 18:38:44:682 CTIOS1-ctios Trace: Removed CallConnection(2136983104.1). 18:38:44:683 CTIOS1-ctios Trace: Removed CallConnection(21010.0). 18:38:44:683 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709782 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:44:683 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709782.2136983104]:eCallEndEvent 18:38:44:683 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709782.21010]:eCallEndEvent 18:38:44:683 CTIOS1-ctios Trace: >>CG:[agent.5000.6489]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8385 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21010 AGID:6489 AGInstr:21010 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6489 AGAvailStatus:1) 18:38:44:683 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6489]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:44:683 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6489]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:692 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:401 SVCID:5034 SG#:501 SGID:5044 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21196 ANI:0726540139 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207379 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207379 RCallKeySeq#:1 CallTypIDTag:5039 PreCallIIDTag:7991132) 18:38:44:692 CTIOS1-ctios Trace: <-SND[FB7-209-FB0A-3800-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:44:711 CTIOS1-ctios Trace: >>CG:[call.5000.46856034]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856034 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0457833363 DNIS:42070 Dialed#:45233 ConnDevID:0457833363 RCallKeyDay:151314 RCallKeyCID:207180 MsgID:eCallBeginEvent DvrKey:call.5000.46856034 ecc:(...) ICMEntUniqID:icm.151314.207180 RCallKeySeq#:2) 18:38:44:711 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856034 18:38:44:711 CTIOS1-ctios Trace: >>CG:[call.5000.46856034]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856034 ConnDevIDTyp:1 SVC#:200 SVCID:5001 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0457833363 AlrtgDevID:(null) CallngDevID:0457833363 CalldDevID:42070 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856034 Trnk#:0 TrnkGrp#:0) 18:38:44:711 CTIOS1-ctios Trace: [call.5000.46856034]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0457833363. 18:38:44:711 CTIOS1-ctios Trace: CallConnection(0457833363.1) created AgentObject (Device) for DeviceID(0457833363). 18:38:44:711 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:44:711 CTIOS1-ctios Trace: Added CallConnection(0457833363.1). 18:38:44:711 CTIOS1-ctios Trace: [call.5000.46856034]::CreateCallConnection(): CallConnection(0457833363.1) created successfully. 18:38:44:712 CTIOS1-ctios Trace: >>CG:[call.5000.46856034]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856034 ConnDevIDTyp:1 SVC#:200 SVCID:5001 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:300 SGID:5002 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0457833363 AlrtgDevID:42070 CallngDevID:0457833363 CalldDevID:42070 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856034 Trnk#:0 TrnkGrp#:0) 18:38:44:712 CTIOS1-ctios Trace: [call.5000.46856034] Found CallConnection(0457833363.1) for device 0457833363. 18:38:44:712 CTIOS1-ctios Trace: [call.5000.46856034]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42070. 18:38:44:712 CTIOS1-ctios Trace: [call.5000.46856034] CallConnection(0457833363.1) found DeviceID(42070) AgentID(48213). 18:38:44:712 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:44:712 CTIOS1-ctios Trace: Added CallConnection(0457833363.1). 18:38:44:712 CTIOS1-ctios Trace: [call.5000.46856034]::CreateCallConnection(): CallConnection(0457833363.1) created successfully. 18:38:44:712 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856034.0457833363]:eCallBeginEvent 18:38:44:712 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856034.0457833363]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:44:712 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856034.42070]:eCallBeginEvent 18:38:44:712 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856034.0457833363]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:44:712 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856034.42070]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:44:713 CTIOS1-ctios Trace: >>CG:[agent.5000.6489]:eQueryAgentStatisticsConf(IID:32372715 PrphID:5000 AGExt:21010 AGID:6489 AGInstr:21010 UniqObjID:agent.5000.6489 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:86 LogdOnTimeTdy:9084 NotRdyTimeTdy:206 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:29 HdlCallsTlkTimeTdy:8557 HdlCallsTimeTdy:8767 IncCallsHldTdy:1 IncCallsHldTimeTdy:41 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:79 LogdOnTimeSess:4455 NotRdyTimeSess:52 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:15 HdlCallsTlkTimeSess:4205 HdlCallsTimeSess:4310 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:105 HdlCallsAftCallTimeTdy:169 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSe 18:38:44:725 CTIOS1-ctios Trace: >>CG:[agent.5000.36177]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9616 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21196 AGID:36177 AGInstr:21196 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36177 AGAvailStatus:0) 18:38:44:725 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36177]:eAgentStateEvent(eReserved),Msk(0) 18:38:44:725 CTIOS1-ctios Trace: <-SND[FB7-209-FB0A-3800-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36177]:eAgentStateEvent(eReserved),Msk(0) 18:38:44:725 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36177]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:44:829 CTIOS1-ctios Trace: >>CG:[call.5000.198845528]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845528 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0726540139 DNIS:21196 Dialed#:45433 ConnDevID:0726540139 RCallKeyDay:151314 RCallKeyCID:207379 MsgID:eCallBeginEvent DvrKey:call.5000.198845528 ecc:(...) ICMEntUniqID:icm.151314.207379 RCallKeySeq#:2) 18:38:44:829 CTIOS1-ctios Trace: >>CG:[call.5000.198845528]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845528 ConnDevIDTyp:1 SVC#:401 SVCID:5034 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0726540139 AlrtgDevID:(null) CallngDevID:0726540139 CalldDevID:21196 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845528 Trnk#:0 TrnkGrp#:0) 18:38:44:829 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845528 18:38:44:829 CTIOS1-ctios Trace: [call.5000.198845528]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0726540139. 18:38:44:829 CTIOS1-ctios Trace: CallConnection(0726540139.1) created AgentObject (Device) for DeviceID(0726540139). 18:38:44:829 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:44:829 CTIOS1-ctios Trace: Added CallConnection(0726540139.1). 18:38:44:829 CTIOS1-ctios Trace: [call.5000.198845528]::CreateCallConnection(): CallConnection(0726540139.1) created successfully. 18:38:44:830 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845528.0726540139]:eCallBeginEvent 18:38:44:830 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845528.0726540139]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:44:830 CTIOS1-ctios Trace: >>CG:[call.5000.198845528]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845528 ConnDevIDTyp:1 SVC#:401 SVCID:5034 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:501 SGID:5044 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0726540139 AlrtgDevID:21196 CallngDevID:0726540139 CalldDevID:21196 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845528 Trnk#:0 TrnkGrp#:0) 18:38:44:830 CTIOS1-ctios Trace: [call.5000.198845528] Found CallConnection(0726540139.1) for device 0726540139. 18:38:44:830 CTIOS1-ctios Trace: [call.5000.198845528]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21196. 18:38:44:830 CTIOS1-ctios Trace: [call.5000.198845528] CallConnection(0726540139.1) found DeviceID(21196) AgentID(36177). 18:38:44:830 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:44:830 CTIOS1-ctios Trace: Added CallConnection(0726540139.1). 18:38:44:830 CTIOS1-ctios Trace: [call.5000.198845528]::CreateCallConnection(): CallConnection(0726540139.1) created successfully. 18:38:44:830 CTIOS1-ctios Trace: [call.5000.46855292] Found CallConnection(42244.0) for device 42244. 18:38:44:830 CTIOS1-ctios Trace: [call.5000.46855292] Found CallConnection(42244.0) for device 42244. 18:38:44:830 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845528.21196]:eCallBeginEvent 18:38:44:831 CTIOS1-ctios Trace: <-SND[FB7-209-FB0A-3800-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845528.21196]:eCallBeginEvent 18:38:44:831 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845528.0726540139]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:44:831 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845528.21196]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:44:831 CTIOS1-ctios Trace: <-SND[FB7-209-FB0A-3800-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845528.21196]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:44:833 CTIOS1-ctios Trace: >>CG:[call.5000.46855292]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855292 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42244 RelDevID:42244 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855292) 18:38:44:833 CTIOS1-ctios Trace: >>CG:[call.5000.46855292]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855292 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0923630277 RelDevID:0923630277 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855292) 18:38:44:834 CTIOS1-ctios Trace: >>CG:[call.5000.46855292]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855292 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0923630277 MsgID:eCallClearedEvent DvrKey:call.5000.46855292) 18:38:44:834 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855292.0923630277]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:44:834 CTIOS1-ctios Trace: >>CG:[agent.5000.42387]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:8893 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42244 AGID:42387 AGInstr:42244 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42387 AGAvailStatus:0) 18:38:44:834 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855292.42244]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:44:834 CTIOS1-ctios Trace: [agent.5000.42387]: Current Wrapup Mode = 3 18:38:44:834 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855292.0923630277]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:44:834 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855292.42244]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:44:834 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855292.0923630277]:eCallClearedEvent,Msk(3f0000) 18:38:44:834 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855292.42244]:eCallClearedEvent,Msk(3f0000) 18:38:44:834 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42387]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:44:834 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42387]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:44:834 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42387]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:44:834 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42387]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:44:834 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42387]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:44:835 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42387]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:44:835 CTIOS1-ctios Trace: >>CG:[agent.5000.3880]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6609 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42041 AGID:3880 AGInstr:42041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3880 AGAvailStatus:1) 18:38:44:835 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42387]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:44:835 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42387]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:44:835 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:44:835 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:835 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:835 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:835 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:835 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:835 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:835 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:891 CTIOS1-ctios Trace: >>CG:[call.5000.46856029]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856029 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51122 RelDevID:51122 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856029) 18:38:44:892 CTIOS1-ctios Trace: >>CG:[call.5000.46856029]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856029 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51122 MsgID:eCallClearedEvent DvrKey:call.5000.46856029) 18:38:44:892 CTIOS1-ctios Trace: >>CG:[call.5000.46856029]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856029 ConnDevIDTyp:0 ConnDevID:51122 MsgID:eCallEndEvent DvrKey:call.5000.46856029) 18:38:44:892 CTIOS1-ctios Trace: Removed CallConnection(51122.0). 18:38:44:892 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856029 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:44:892 CTIOS1-ctios Trace: >>CG:[agent.5000.33721]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10822 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51122 AGID:33721 AGInstr:51122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33721 AGAvailStatus:1) 18:38:44:892 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856029.51122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:44:892 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856029.51122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:44:892 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856029.51122]:eCallClearedEvent,Msk(3f0000) 18:38:44:892 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856029.51122]:eCallClearedEvent,Msk(3f0000) 18:38:44:892 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856029.51122]:eCallEndEvent 18:38:44:892 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856029.51122]:eCallEndEvent 18:38:44:892 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33721]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:44:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33721]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:44:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:892 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:915 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:1) 18:38:44:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:44:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:44:922 CTIOS1-ctios Trace: >>CG:[agent.5000.33721]:eQueryAgentStatisticsConf(IID:32372716 PrphID:5000 AGExt:51122 AGID:33721 AGInstr:51122 UniqObjID:agent.5000.33721 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:3941 LogdOnTimeTdy:9245 NotRdyTimeTdy:733 AGOutCallsTdy:31 AGOutCallsTlkTimeTdy:4490 AGOutCallsTimeTdy:4552 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:3734 LogdOnTimeSess:9034 NotRdyTimeSess:730 AGOutCallsSess:31 AGOutCallsTlkTimeSess:4490 AGOutCallsTimeSess:4552 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:5 IntCallsTimeSess:25 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:5 IntCallsTimeTdy:25 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:44:922 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33721]:eOnNewAgentStatisticsEvent 18:38:44:967 CTIOS1-ctios Trace: >>CG:[agent.5000.48731]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11056 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42598 AGID:48731 AGInstr:42598 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48731 AGAvailStatus:0) 18:38:44:967 CTIOS1-ctios Trace: >>CG:[call.5000.46856028]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856028 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856028 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81155 ConnDevID:03056165834 NewConnDevID:03056165834 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856028 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105124))) 18:38:44:968 CTIOS1-ctios Trace: >>CG:[call.5000.46856028]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856028 ConnDevIDTyp:0 SVC#:2 SVCID:9801 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:2 SGID:9785 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42598 CallngDevID:03056165834 CalldDevID:42598 LstRedirDevID:(null) AnsDevID:42598 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856028 Trnk#:0 TrnkGrp#:0) 18:38:44:968 CTIOS1-ctios Trace: [call.5000.46856028] Found CallConnection(03056165834.1). 18:38:44:968 CTIOS1-ctios Trace: [call.5000.46856028] Found CallConnection(03056165834.1). 18:38:44:968 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:eAgentStateEvent(eTalking),Msk(0) 18:38:44:968 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:968 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:968 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:968 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:968 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:969 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:969 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:969 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48731]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:969 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48731]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:44:969 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856028.03056165834]:eCallDataUpdateEvent,Msk(bf0002) 18:38:44:969 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856028.42598]:eCallDataUpdateEvent,Msk(3f0001) 18:38:44:969 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856028.03056165834]:eCallEstablishedEvent,Msk(bf01a6) 18:38:44:969 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856028.42598]:eCallEstablishedEvent,Msk(bf01a6) 18:38:45:059 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:0) 18:38:45:059 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:38:45:059 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:45:059 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:45:059 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:45:059 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:45:059 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:45:059 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:45:060 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:45:360 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:1) 18:38:45:360 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:45:361 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:45:361 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:45:361 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:45:361 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:45:361 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:45:361 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:45:361 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:45:397 CTIOS1-ctios Trace: >>CG:[call.5000.154709929.21060]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.154709929.21060 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:ITSD-South-3108-dotNET_Sess(31914638)_EvtThd(4)) 18:38:45:397 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.154709929.21060]. 18:38:45:511 CTIOS1-ctios Trace: [call.5000.46856028] Found CallConnection(42598.0) for device 42598. 18:38:45:543 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:403 SVCID:5029 SG#:503 SGID:5038 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21010 ANI:0235843576 UsrToUsrInfo:(null) Dialed#:81113 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:204530 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.204530 RCallKeySeq#:4 CallTypIDTag:5016 PreCallIIDTag:7988145) 18:38:45:560 CTIOS1-ctios Trace: [call.5000.46856028] Found CallConnection(42598.0) for device 42598. 18:38:45:574 CTIOS1-ctios Trace: >>CG:[agent.5000.6489]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:8385 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21010 AGID:6489 AGInstr:21010 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6489 AGAvailStatus:0) 18:38:45:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6489]:eAgentStateEvent(eReserved),Msk(0) 18:38:45:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6489]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:45:624 CTIOS1-ctios Trace: >>CG:[agent.5000.48794]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11120 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42077 AGID:48794 AGInstr:42077 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48794 AGAvailStatus:0) 18:38:45:624 CTIOS1-ctios Trace: >>CG:[call.5000.46856032]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856032 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856032 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04235762816 NewConnDevID:04235762816 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856032 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105125))) 18:38:45:625 CTIOS1-ctios Trace: >>CG:[call.5000.46856032]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856032 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42077 CallngDevID:04235762816 CalldDevID:42077 LstRedirDevID:(null) AnsDevID:42077 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856032 Trnk#:0 TrnkGrp#:0) 18:38:45:625 CTIOS1-ctios Trace: [call.5000.46856032] Found CallConnection(04235762816.1). 18:38:45:625 CTIOS1-ctios Trace: [call.5000.46856032] Found CallConnection(04235762816.1). 18:38:45:625 CTIOS1-ctios Trace: <-SND[GCC-PC-5848-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48794]:eAgentStateEvent(eTalking),Msk(0) 18:38:45:625 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48794]:eAgentStateEvent(eTalking),Msk(0) 18:38:45:625 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48794]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:45:625 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48794]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:45:625 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48794]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:45:625 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48794]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:45:625 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48794]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:45:626 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48794]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:45:626 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48794]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:45:626 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856032.04235762816]:eCallDataUpdateEvent,Msk(bf0002) 18:38:45:626 CTIOS1-ctios Trace: <-SND[GCC-PC-5848-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856032.42077]:eCallDataUpdateEvent,Msk(3f0001) 18:38:45:626 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856032.42077]:eCallDataUpdateEvent,Msk(3f0001) 18:38:45:626 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856032.04235762816]:eCallEstablishedEvent,Msk(bf01a6) 18:38:45:626 CTIOS1-ctios Trace: <-SND[GCC-PC-5848-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856032.42077]:eCallEstablishedEvent,Msk(bf01a6) 18:38:45:626 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856032.42077]:eCallEstablishedEvent,Msk(bf01a6) 18:38:45:650 CTIOS1-ctios Trace: >>CG:[call.5000.154710003]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154710003 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0235843576 DNIS:21010 Dialed#:81113 ConnDevID:0235843576 RCallKeyDay:151314 RCallKeyCID:204530 MsgID:eCallBeginEvent DvrKey:call.5000.154710003 ecc:(...) ICMEntUniqID:icm.151314.204530 RCallKeySeq#:5) 18:38:45:650 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154710003 18:38:45:651 CTIOS1-ctios Trace: >>CG:[call.5000.154710003]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154710003 ConnDevIDTyp:1 SVC#:403 SVCID:5029 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0235843576 AlrtgDevID:(null) CallngDevID:0235843576 CalldDevID:21010 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154710003 Trnk#:0 TrnkGrp#:0) 18:38:45:651 CTIOS1-ctios Trace: [call.5000.154710003]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0235843576. 18:38:45:651 CTIOS1-ctios Trace: CallConnection(0235843576.1) created AgentObject (Device) for DeviceID(0235843576). 18:38:45:651 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:45:651 CTIOS1-ctios Trace: Added CallConnection(0235843576.1). 18:38:45:651 CTIOS1-ctios Trace: [call.5000.154710003]::CreateCallConnection(): CallConnection(0235843576.1) created successfully. 18:38:45:651 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710003.0235843576]:eCallBeginEvent 18:38:45:651 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710003.0235843576]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:45:652 CTIOS1-ctios Trace: >>CG:[call.5000.154710003]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154710003 ConnDevIDTyp:1 SVC#:403 SVCID:5029 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:503 SGID:5038 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0235843576 AlrtgDevID:21010 CallngDevID:0235843576 CalldDevID:21010 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154710003 Trnk#:0 TrnkGrp#:0) 18:38:45:652 CTIOS1-ctios Trace: [call.5000.154710003] Found CallConnection(0235843576.1) for device 0235843576. 18:38:45:652 CTIOS1-ctios Trace: [call.5000.154710003]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21010. 18:38:45:652 CTIOS1-ctios Trace: [call.5000.154710003] CallConnection(0235843576.1) found DeviceID(21010) AgentID(6489). 18:38:45:652 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:45:652 CTIOS1-ctios Trace: Added CallConnection(0235843576.1). 18:38:45:652 CTIOS1-ctios Trace: [call.5000.154710003]::CreateCallConnection(): CallConnection(0235843576.1) created successfully. 18:38:45:652 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710003.21010]:eCallBeginEvent 18:38:45:652 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710003.0235843576]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:45:652 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710003.21010]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:45:659 CTIOS1-ctios Trace: >>CG:[agent.5000.48409]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10462 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42086 AGID:48409 AGInstr:42086 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48409 AGAvailStatus:0) 18:38:45:659 CTIOS1-ctios Trace: >>CG:[call.5000.46856033]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856033 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856033 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0537533179 NewConnDevID:0537533179 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856033 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105125))) 18:38:45:659 CTIOS1-ctios Trace: >>CG:[call.5000.46856033]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856033 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42086 CallngDevID:0537533179 CalldDevID:42086 LstRedirDevID:(null) AnsDevID:42086 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856033 Trnk#:0 TrnkGrp#:0) 18:38:45:659 CTIOS1-ctios Trace: [call.5000.46856033] Found CallConnection(0537533179.1). 18:38:45:660 CTIOS1-ctios Trace: [call.5000.46856033] Found CallConnection(0537533179.1). 18:38:45:660 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48409]:eAgentStateEvent(eTalking),Msk(0) 18:38:45:660 CTIOS1-ctios Trace: <-SND[FK2-75-D5A4-1384-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48409]:eAgentStateEvent(eTalking),Msk(0) 18:38:45:660 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48409]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:45:660 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48409]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:45:660 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48409]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:45:660 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48409]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:45:660 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48409]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:45:660 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48409]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:45:660 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48409]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:45:660 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856033.0537533179]:eCallDataUpdateEvent,Msk(bf0002) 18:38:45:660 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856033.42086]:eCallDataUpdateEvent,Msk(3f0001) 18:38:45:660 CTIOS1-ctios Trace: <-SND[FK2-75-D5A4-1384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856033.42086]:eCallDataUpdateEvent,Msk(3f0001) 18:38:45:660 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856033.0537533179]:eCallEstablishedEvent,Msk(bf01a6) 18:38:45:661 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856033.42086]:eCallEstablishedEvent,Msk(bf01a6) 18:38:45:661 CTIOS1-ctios Trace: <-SND[FK2-75-D5A4-1384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856033.42086]:eCallEstablishedEvent,Msk(bf01a6) 18:38:45:720 CTIOS1-ctios Trace: >>CG:[agent.5000.48213]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:300 SGID:5002 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10145 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42070 AGID:48213 AGInstr:42070 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48213 AGAvailStatus:0) 18:38:45:720 CTIOS1-ctios Trace: >>CG:[call.5000.46856034]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856034 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856034 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0457833363 NewConnDevID:0457833363 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856034 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105125))) 18:38:45:721 CTIOS1-ctios Trace: >>CG:[call.5000.46856034]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856034 ConnDevIDTyp:0 SVC#:200 SVCID:5001 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:300 SGID:5002 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42070 CallngDevID:0457833363 CalldDevID:42070 LstRedirDevID:(null) AnsDevID:42070 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856034 Trnk#:0 TrnkGrp#:0) 18:38:45:721 CTIOS1-ctios Trace: [call.5000.46856034] Found CallConnection(0457833363.1). 18:38:45:721 CTIOS1-ctios Trace: [call.5000.46856034] Found CallConnection(0457833363.1). 18:38:45:721 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48213]:eAgentStateEvent(eTalking),Msk(0) 18:38:45:721 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48213]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:45:721 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48213]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:45:721 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48213]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:45:721 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48213]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:45:721 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48213]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:45:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48213]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:45:722 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48213]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:45:722 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856034.0457833363]:eCallDataUpdateEvent,Msk(bf0002) 18:38:45:722 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856034.42070]:eCallDataUpdateEvent,Msk(3f0001) 18:38:45:722 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856034.0457833363]:eCallEstablishedEvent,Msk(bf01a6) 18:38:45:722 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856034.42070]:eCallEstablishedEvent,Msk(bf01a6) 18:38:45:783 CTIOS1-ctios Trace: >>CG:[agent.5000.36177]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:501 SGID:5044 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9616 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21196 AGID:36177 AGInstr:21196 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36177 AGAvailStatus:0) 18:38:45:783 CTIOS1-ctios Trace: >>CG:[call.5000.198845528]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845528 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845528 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0726540139 NewConnDevID:0726540139 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845528 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105125))) 18:38:45:783 CTIOS1-ctios Trace: >>CG:[call.5000.198845528]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845528 ConnDevIDTyp:0 SVC#:401 SVCID:5034 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:501 SGID:5044 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21196 CallngDevID:0726540139 CalldDevID:21196 LstRedirDevID:(null) AnsDevID:21196 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845528 Trnk#:0 TrnkGrp#:0) 18:38:45:783 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36177]:eAgentStateEvent(eTalking),Msk(0) 18:38:45:783 CTIOS1-ctios Trace: <-SND[FB7-209-FB0A-3800-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36177]:eAgentStateEvent(eTalking),Msk(0) 18:38:45:783 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36177]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:45:783 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845528.0726540139]:eCallDataUpdateEvent,Msk(bf0002) 18:38:45:783 CTIOS1-ctios Trace: [call.5000.198845528] Found CallConnection(0726540139.1). 18:38:45:783 CTIOS1-ctios Trace: [call.5000.198845528] Found CallConnection(0726540139.1). 18:38:45:783 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845528.21196]:eCallDataUpdateEvent,Msk(3f0001) 18:38:45:783 CTIOS1-ctios Trace: <-SND[FB7-209-FB0A-3800-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845528.21196]:eCallDataUpdateEvent,Msk(3f0001) 18:38:45:783 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845528.0726540139]:eCallEstablishedEvent,Msk(bf01a6) 18:38:45:783 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845528.21196]:eCallEstablishedEvent,Msk(bf01a6) 18:38:45:783 CTIOS1-ctios Trace: <-SND[FB7-209-FB0A-3800-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845528.21196]:eCallEstablishedEvent,Msk(bf01a6) 18:38:45:882 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207538 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207538 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991398) 18:38:45:883 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207539 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207539 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991399) 18:38:45:892 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42040 ANI:4237411056 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207381 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207381 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7991139) 18:38:45:892 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:45:897 CTIOS1-ctios Trace: >>CG:[call.5000.46855030]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855030 ConnDevIDTyp:0 ConnDevID:42247 MsgID:eCallEndEvent DvrKey:call.5000.46855030) 18:38:45:897 CTIOS1-ctios Trace: Removed CallConnection(0512609436.1). 18:38:45:897 CTIOS1-ctios Trace: Removed CallConnection(42247.0). 18:38:45:897 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855030 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:45:897 CTIOS1-ctios Trace: >>CG:[agent.5000.48829]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11156 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42247 AGID:48829 AGInstr:42247 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48829 AGAvailStatus:1) 18:38:45:897 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855030.0512609436]:eCallEndEvent 18:38:45:898 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855030.42247]:eCallEndEvent 18:38:45:898 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:45:898 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:45:898 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:45:898 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:45:898 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:45:898 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48829]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:45:899 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48829]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:45:899 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:45:899 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:45:899 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48829]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:45:899 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:45:899 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:45:899 CTIOS1-ctios Trace: [call.5000.46855619] Found CallConnection(51055.0) for device 51055. 18:38:45:900 CTIOS1-ctios Trace: >>CG:[call.5000.46855619]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855619 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51055 RelDevID:51055 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855619) 18:38:45:900 CTIOS1-ctios Trace: >>CG:[call.5000.46855619]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855619 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0412651813 RelDevID:0412651813 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855619) 18:38:45:900 CTIOS1-ctios Trace: [call.5000.46855619] Found CallConnection(51055.0) for device 51055. 18:38:45:900 CTIOS1-ctios Trace: >>CG:[call.5000.46855619]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855619 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0412651813 MsgID:eCallClearedEvent DvrKey:call.5000.46855619) 18:38:45:900 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855619.0412651813]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:45:900 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855619.51055]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:45:900 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855619.0412651813]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:45:900 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855619.51055]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:45:900 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855619.0412651813]:eCallClearedEvent,Msk(3f0000) 18:38:45:900 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855619.51055]:eCallClearedEvent,Msk(3f0000) 18:38:45:903 CTIOS1-ctios Trace: >>CG:[agent.5000.33661]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:3 SGID:9786 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10584 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51055 AGID:33661 AGInstr:51055 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33661 AGAvailStatus:0) 18:38:45:903 CTIOS1-ctios Trace: [agent.5000.33661]: Current Wrapup Mode = 0 18:38:45:903 CTIOS1-ctios Trace: [call.5000.46855619.51055] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:45:903 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33661]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:45:903 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33661]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:45:903 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33661]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:45:912 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:45:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:45:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:45:912 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:45:912 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:45:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:45:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:45:913 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:45:926 CTIOS1-ctios Trace: >>CG:[agent.5000.44223]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:8408 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42040 AGID:44223 AGInstr:42040 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.44223 AGAvailStatus:0) 18:38:45:926 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:eAgentStateEvent(eReserved),Msk(0) 18:38:45:926 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:eAgentStateEvent(eReserved),Msk(0) 18:38:45:926 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:45:926 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:45:927 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:45:927 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:45:927 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:45:927 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:45:927 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:45:931 CTIOS1-ctios Trace: >>CG:[agent.5000.48829]:eQueryAgentStatisticsConf(IID:32372717 PrphID:5000 AGExt:42247 AGID:48829 AGInstr:42247 UniqObjID:agent.5000.48829 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1477 LogdOnTimeTdy:9786 NotRdyTimeTdy:458 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:44 HdlCallsTlkTimeTdy:7407 HdlCallsTimeTdy:7807 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1477 LogdOnTimeSess:9786 NotRdyTimeSess:458 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:44 HdlCallsTlkTimeSess:7407 HdlCallsTimeSess:7807 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:400 HdlCallsAftCallTimeTdy:400 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:38:45:951 CTIOS1-ctios Trace: >>CG:[call.5000.46856037]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856037 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:4237411056 DNIS:42040 Dialed#:45233 ConnDevID:4237411056 RCallKeyDay:151314 RCallKeyCID:207381 MsgID:eCallBeginEvent DvrKey:call.5000.46856037 ecc:(...) ICMEntUniqID:icm.151314.207381 RCallKeySeq#:2) 18:38:45:951 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856037 18:38:45:951 CTIOS1-ctios Trace: >>CG:[call.5000.46856037]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856037 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4237411056 AlrtgDevID:(null) CallngDevID:4237411056 CalldDevID:42040 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856037 Trnk#:0 TrnkGrp#:0) 18:38:45:951 CTIOS1-ctios Trace: [call.5000.46856037]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4237411056. 18:38:45:951 CTIOS1-ctios Trace: CallConnection(4237411056.1) created AgentObject (Device) for DeviceID(4237411056). 18:38:45:951 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:45:951 CTIOS1-ctios Trace: Added CallConnection(4237411056.1). 18:38:45:951 CTIOS1-ctios Trace: [call.5000.46856037]::CreateCallConnection(): CallConnection(4237411056.1) created successfully. 18:38:45:951 CTIOS1-ctios Trace: >>CG:[call.5000.46856037]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856037 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4237411056 AlrtgDevID:42040 CallngDevID:4237411056 CalldDevID:42040 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856037 Trnk#:0 TrnkGrp#:0) 18:38:45:951 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856037.4237411056]:eCallBeginEvent 18:38:45:952 CTIOS1-ctios Trace: [call.5000.46856037] Found CallConnection(4237411056.1) for device 4237411056. 18:38:45:952 CTIOS1-ctios Trace: [call.5000.46856037]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42040. 18:38:45:952 CTIOS1-ctios Trace: [call.5000.46856037] CallConnection(4237411056.1) found DeviceID(42040) AgentID(44223). 18:38:45:952 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:45:952 CTIOS1-ctios Trace: Added CallConnection(4237411056.1). 18:38:45:952 CTIOS1-ctios Trace: [call.5000.46856037]::CreateCallConnection(): CallConnection(4237411056.1) created successfully. 18:38:45:952 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856037.4237411056]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:45:952 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856037.42040]:eCallBeginEvent 18:38:45:952 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856037.42040]:eCallBeginEvent 18:38:45:952 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856037.4237411056]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:45:952 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856037.42040]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:45:952 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856037.42040]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:45:979 CTIOS1-ctios Trace: >>CG:[call.5000.154709924]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709924 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709924 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:673359166 CallWrpupData:ITMS_1260_DXXPacketsDrop NewConnDevID:21024 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709924 ecc:(...)) 18:38:45:979 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709924.673359166]:eCallDataUpdateEvent 18:38:45:979 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709924.21024]:eCallDataUpdateEvent 18:38:45:991 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:45:991 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:45:991 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:46:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420877]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420877 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41255 ConnDevID:41255 MsgID:eCallBeginEvent DvrKey:call.5000.2131420877) 18:38:46:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420877]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420877 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41255 CallngDevID:41255 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420877) 18:38:46:040 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420877 18:38:46:040 CTIOS1-ctios Trace: [call.5000.2131420877] CallConnection(41255.0) found DeviceID(41255) AgentID(). 18:38:46:040 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:46:040 CTIOS1-ctios Trace: Added CallConnection(41255.0). 18:38:46:040 CTIOS1-ctios Trace: [call.5000.2131420877]::CreateCallConnection(): CallConnection(41255.0) created successfully. 18:38:46:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420877]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420877 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420877 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41255 NewConnDevID:41255 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420877) 18:38:46:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420877]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420877 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41255 CallngDevID:41255 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420877) 18:38:46:040 CTIOS1-ctios Trace: [call.5000.2131420877] Found CallConnection(41255.0) for device 41255. 18:38:46:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420877]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420877 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420877 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41255 NewConnDevID:41255 RCallKeyDay:151314 RCallKeyCID:207538 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420877 ICMEntUniqID:icm.151314.207538 RCallKeySeq#:1) 18:38:46:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420877]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420877 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41255 AlrtgDevID: CallngDevID:41255 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420877 Trnk#:0 TrnkGrp#:0) 18:38:46:041 CTIOS1-ctios Trace: [call.5000.2131420877] Found CallConnection(41255.0) for device 41255. 18:38:46:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420877.41255]:eCallBeginEvent,Msk(bf0002) 18:38:46:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420877.41255]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:46:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420877.41255]:eCallDataUpdateEvent,Msk(bf0002) 18:38:46:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420877]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420877 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41255 AlrtgDevID:51023 CallngDevID:41255 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420877 Trnk#:0 TrnkGrp#:0) 18:38:46:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420877.41255]:eCallOriginatedEvent,Msk(bf0002) 18:38:46:041 CTIOS1-ctios Trace: [call.5000.2131420877] Found CallConnection(41255.0) for device 41255. 18:38:46:041 CTIOS1-ctios Trace: [call.5000.2131420877]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:46:041 CTIOS1-ctios Trace: [call.5000.2131420877] CallConnection(41255.0) found DeviceID(51023) AgentID(33632). 18:38:46:041 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:46:041 CTIOS1-ctios Trace: Added CallConnection(41255.0). 18:38:46:041 CTIOS1-ctios Trace: [call.5000.2131420877]::CreateCallConnection(): CallConnection(41255.0) created successfully. 18:38:46:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420877]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420877 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420877 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41255 NewConnDevID:41255 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420877 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105125))) 18:38:46:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420877]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420877 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41255 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420877 Trnk#:0 TrnkGrp#:0) 18:38:46:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420877.41255]:eCallDataUpdateEvent,Msk(bf0002) 18:38:46:042 CTIOS1-ctios Trace: [call.5000.2131420877] Found CallConnection(41255.0). 18:38:46:042 CTIOS1-ctios Trace: [call.5000.2131420877] Found CallConnection(41255.0). 18:38:46:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420877.41255]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:46:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420877.51023]:eCallBeginEvent 18:38:46:042 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:46:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420877.41255]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:46:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420877.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:46:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420877]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420877 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420877) 18:38:46:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420877.41255]:eCallDataUpdateEvent,Msk(bf0002) 18:38:46:042 CTIOS1-ctios Trace: [call.5000.2131420877] Found CallConnection(51023.0). 18:38:46:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420877.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:46:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420877.41255]:eCallEstablishedEvent,Msk(bf01a6) 18:38:46:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420877.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:46:042 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:46:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:043 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420877.41255]: eCallHeldEvent,Msk(bf0126) 18:38:46:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420877.51023]: eCallHeldEvent,Msk(bf000a) 18:38:46:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420878]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420878 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41256 ConnDevID:41256 MsgID:eCallBeginEvent DvrKey:call.5000.2131420878) 18:38:46:046 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420878 18:38:46:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420878]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420878 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41256 CallngDevID:41256 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420878) 18:38:46:046 CTIOS1-ctios Trace: [call.5000.2131420878] CallConnection(41256.0) found DeviceID(41256) AgentID(). 18:38:46:046 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:46:046 CTIOS1-ctios Trace: Added CallConnection(41256.0). 18:38:46:046 CTIOS1-ctios Trace: [call.5000.2131420878]::CreateCallConnection(): CallConnection(41256.0) created successfully. 18:38:46:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420878]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420878 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420878 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41256 NewConnDevID:41256 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420878) 18:38:46:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420878]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420878 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41256 CallngDevID:41256 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420878) 18:38:46:047 CTIOS1-ctios Trace: [call.5000.2131420878] Found CallConnection(41256.0) for device 41256. 18:38:46:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420878]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420878 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420878 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41256 NewConnDevID:41256 RCallKeyDay:151314 RCallKeyCID:207539 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420878 ICMEntUniqID:icm.151314.207539 RCallKeySeq#:1) 18:38:46:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420878.41256]:eCallBeginEvent,Msk(bf0002) 18:38:46:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420878.41256]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:46:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420878.41256]:eCallDataUpdateEvent,Msk(bf0002) 18:38:46:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420878.41256]:eCallOriginatedEvent,Msk(bf0002) 18:38:46:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420878]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420878 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41256 AlrtgDevID: CallngDevID:41256 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420878 Trnk#:0 TrnkGrp#:0) 18:38:46:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420878.41256]:eCallDataUpdateEvent,Msk(bf0002) 18:38:46:047 CTIOS1-ctios Trace: [call.5000.2131420878] Found CallConnection(41256.0) for device 41256. 18:38:46:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420878]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420878 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41256 AlrtgDevID:51044 CallngDevID:41256 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420878 Trnk#:0 TrnkGrp#:0) 18:38:46:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420878.41256]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:46:047 CTIOS1-ctios Trace: [call.5000.2131420878] Found CallConnection(41256.0) for device 41256. 18:38:46:047 CTIOS1-ctios Trace: [call.5000.2131420878]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:46:047 CTIOS1-ctios Trace: [call.5000.2131420878] CallConnection(41256.0) found DeviceID(51044) AgentID(05230). 18:38:46:048 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:46:048 CTIOS1-ctios Trace: Added CallConnection(41256.0). 18:38:46:048 CTIOS1-ctios Trace: [call.5000.2131420878]::CreateCallConnection(): CallConnection(41256.0) created successfully. 18:38:46:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420878.51044]:eCallBeginEvent 18:38:46:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420878.41256]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:46:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420878.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:46:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420878]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420878 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420878 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41256 NewConnDevID:41256 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420878 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105125))) 18:38:46:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420878]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420878 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41256 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420878 Trnk#:0 TrnkGrp#:0) 18:38:46:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420878.41256]:eCallDataUpdateEvent,Msk(bf0002) 18:38:46:048 CTIOS1-ctios Trace: [call.5000.2131420878] Found CallConnection(41256.0). 18:38:46:048 CTIOS1-ctios Trace: [call.5000.2131420878] Found CallConnection(41256.0). 18:38:46:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420878.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:46:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420878.41256]:eCallEstablishedEvent,Msk(bf01a6) 18:38:46:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420878.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:46:049 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:46:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420878]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420878 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420878) 18:38:46:049 CTIOS1-ctios Trace: [call.5000.2131420878] Found CallConnection(51044.0). 18:38:46:049 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:46:049 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:049 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420878.41256]: eCallHeldEvent,Msk(bf0126) 18:38:46:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420878.51044]: eCallHeldEvent,Msk(bf000a) 18:38:46:104 CTIOS1-ctios Trace: >>CG:[call.5000.2131420877]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420877 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420877 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41255 NewConnDevID:41255 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420877 ecc:(...)) 18:38:46:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420877.41255]:eCallDataUpdateEvent,Msk(bf0126) 18:38:46:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420877.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:46:109 CTIOS1-ctios Trace: >>CG:[call.5000.2131420878]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420878 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420878 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41256 NewConnDevID:41256 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420878 ecc:(...)) 18:38:46:109 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420878.41256]:eCallDataUpdateEvent,Msk(bf0126) 18:38:46:109 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420878.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:46:150 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:1) 18:38:46:150 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:38:46:150 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:38:46:150 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:150 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:150 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:150 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:150 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:150 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:150 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:151 CTIOS1-ctios Trace: >>CG:[call.5000.46856038]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856038 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42049 ConnDevID:42049 MsgID:eCallBeginEvent DvrKey:call.5000.46856038 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105125))) 18:38:46:151 CTIOS1-ctios Trace: >>CG:[call.5000.46856038]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856038 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42049 CallngDevID:42049 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856038) 18:38:46:151 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856038 18:38:46:151 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:38:46:151 CTIOS1-ctios Trace: [call.5000.46856038] CallConnection(42049.0) found DeviceID(42049) AgentID(42299). 18:38:46:151 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:46:151 CTIOS1-ctios Trace: Added CallConnection(42049.0). 18:38:46:151 CTIOS1-ctios Trace: [call.5000.46856038]::CreateCallConnection(): CallConnection(42049.0) created successfully. 18:38:46:151 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:38:46:151 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:38:46:151 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:151 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:151 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:151 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:151 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:151 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856038.42049]:eCallBeginEvent,Msk(bf0002) 18:38:46:151 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856038.42049]:eCallBeginEvent,Msk(bf0002) 18:38:46:152 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:152 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:152 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856038.42049]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:46:152 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856038.42049]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:46:167 CTIOS1-ctios Trace: >>CG:[call.5000.46856039]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856039 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:9103027226010 DNIS:42670 ConnDevID:9103027226010 MsgID:eCallBeginEvent DvrKey:call.5000.46856039) 18:38:46:167 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856039 18:38:46:167 CTIOS1-ctios Trace: >>CG:[call.5000.46856039]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856039 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9103027226010 AlrtgDevID:(null) CallngDevID:9103027226010 CalldDevID:42670 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856039 Trnk#:0 TrnkGrp#:0) 18:38:46:167 CTIOS1-ctios Trace: [call.5000.46856039]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9103027226010. 18:38:46:168 CTIOS1-ctios Trace: CallConnection(9103027226010.1) created AgentObject (Device) for DeviceID(9103027226010). 18:38:46:168 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:46:168 CTIOS1-ctios Trace: Added CallConnection(9103027226010.1). 18:38:46:168 CTIOS1-ctios Trace: [call.5000.46856039]::CreateCallConnection(): CallConnection(9103027226010.1) created successfully. 18:38:46:168 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856039.9103027226010]:eCallBeginEvent 18:38:46:168 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856039.9103027226010]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:46:168 CTIOS1-ctios Trace: >>CG:[call.5000.46856039]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856039 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:420 SGID:8583 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:9103027226010 AlrtgDevID:42670 CallngDevID:9103027226010 CalldDevID:42670 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856039 Trnk#:0 TrnkGrp#:0) 18:38:46:168 CTIOS1-ctios Trace: [call.5000.46856039] Found CallConnection(9103027226010.1) for device 9103027226010. 18:38:46:168 CTIOS1-ctios Trace: [call.5000.46856039]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42670. 18:38:46:168 CTIOS1-ctios Trace: [call.5000.46856039] CallConnection(9103027226010.1) found DeviceID(42670) AgentID(55016). 18:38:46:168 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:46:168 CTIOS1-ctios Trace: Added CallConnection(9103027226010.1). 18:38:46:168 CTIOS1-ctios Trace: [call.5000.46856039]::CreateCallConnection(): CallConnection(9103027226010.1) created successfully. 18:38:46:168 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856039.42670]:eCallBeginEvent 18:38:46:168 CTIOS1-ctios Trace: [call.5000.2131420810.42670] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:46:168 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856039.9103027226010]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:46:168 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856039.42670]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:38:46:173 CTIOS1-ctios Trace: [call.5000.46856032] Found CallConnection(42077.0) for device 42077. 18:38:46:207 CTIOS1-ctios Trace: [call.5000.46856033] Found CallConnection(42086.0) for device 42086. 18:38:46:220 CTIOS1-ctios Trace: [call.5000.46856032] Found CallConnection(42077.0) for device 42077. 18:38:46:230 CTIOS1-ctios Trace: >>CG:[call.5000.46856039]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856039 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856039 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ANI:103027226010 ConnDevID:9103027226010 NewConnDevID:9103027226010 RCallKeyDay:151314 RCallKeyCID:202408 CustPh#:103027226010 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856039 ecc:(...) ICMEntUniqID:icm.151314.202408 RCallKeySeq#:1) 18:38:46:230 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856039.9103027226010]:eCallDataUpdateEvent,Msk(bf0002) 18:38:46:230 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856039.42670]:eCallDataUpdateEvent,Msk(3c0001) 18:38:46:239 CTIOS1-ctios Trace: >>CG:[call.5000.46856039]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856039 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856039 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ConnDevID:9103027226010 NewConnDevID:9103027226010 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856039 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105125))) 18:38:46:239 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856039.9103027226010]:eCallDataUpdateEvent,Msk(bf0002) 18:38:46:239 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856039.42670]:eCallDataUpdateEvent,Msk(3c0001) 18:38:46:240 CTIOS1-ctios Trace: >>CG:[call.5000.46856039]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856039 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:420 SGID:8583 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42670 CallngDevID:9103027226010 CalldDevID:42670 LstRedirDevID:(null) AnsDevID:42670 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856039 Trnk#:0 TrnkGrp#:0) 18:38:46:240 CTIOS1-ctios Trace: [call.5000.46856039] Found CallConnection(9103027226010.1). 18:38:46:240 CTIOS1-ctios Trace: [call.5000.46856039] Found CallConnection(9103027226010.1). 18:38:46:240 CTIOS1-ctios Trace: [call.5000.2131420810.42670] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1800 18:38:46:240 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856039.9103027226010]:eCallEstablishedEvent,Msk(bf01a6) 18:38:46:240 CTIOS1-ctios Trace: [call.5000.2131420810.42670] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1a40 18:38:46:240 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856039.42670]:eCallEstablishedEvent,Msk(3c1a40) 18:38:46:240 CTIOS1-ctios Trace: [call.5000.46856039] Found CallConnection(42670.0) for device 42670. 18:38:46:246 CTIOS1-ctios Trace: [call.5000.46856033] Found CallConnection(42086.0) for device 42086. 18:38:46:248 CTIOS1-ctios Trace: [call.5000.46856034] Found CallConnection(42070.0) for device 42070. 18:38:46:254 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:46:254 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:46:255 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:46:266 CTIOS1-ctios Trace: [call.5000.46856039] Found CallConnection(42670.0) for device 42670. 18:38:46:297 CTIOS1-ctios Trace: >>CG:[call.5000.2131420810]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420810 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42670 RelDevID:42670 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420810) 18:38:46:297 CTIOS1-ctios Trace: >>CG:[call.5000.2131420810]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420810 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41144 RelDevID:41144 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420810) 18:38:46:297 CTIOS1-ctios Trace: [call.5000.2131420810.42670] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:46:297 CTIOS1-ctios Trace: [call.5000.46856039.42670] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:38:46:298 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420810.41144]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:46:298 CTIOS1-ctios Trace: >>CG:[call.5000.2131420810]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420810 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41144 MsgID:eCallClearedEvent DvrKey:call.5000.2131420810) 18:38:46:298 CTIOS1-ctios Trace: >>CG:[call.5000.2131420810]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420810 ConnDevIDTyp:0 ConnDevID:41144 MsgID:eCallEndEvent DvrKey:call.5000.2131420810) 18:38:46:298 CTIOS1-ctios Trace: [call.5000.2131420810.42670] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:46:298 CTIOS1-ctios Trace: [call.5000.46856039.42670] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:38:46:298 CTIOS1-ctios Trace: Removed CallConnection(41144.0). 18:38:46:298 CTIOS1-ctios Trace: Removed CallConnection(42670.0). 18:38:46:298 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420810 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:46:298 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420810.42670]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:46:298 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420810.41144]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:46:298 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420810.42670]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:46:298 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420810.41144]:eCallClearedEvent,Msk(3f0000) 18:38:46:298 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420810.42670]:eCallClearedEvent,Msk(3c0000) 18:38:46:298 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420810.41144]:eCallEndEvent 18:38:46:299 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420810.42670]:eCallEndEvent 18:38:46:329 CTIOS1-ctios Trace: >>CG:[agent.5000.55016]:eQueryAgentStatisticsConf(IID:32372718 PrphID:5000 AGExt:42670 AGID:55016 AGInstr:42670 UniqObjID:agent.5000.55016 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1300 LogdOnTimeTdy:22079 NotRdyTimeTdy:5472 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1267 LogdOnTimeSess:15958 NotRdyTimeSess:1577 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:2 IntCallsTimeSess:23 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:2 IntCallsTimeTdy:23 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:97 AutoOutCallsTlkTimeSess:5323 AutoOutCallsTimeSess:7231 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:97 AutoOutCallsTlkTimeTdy:5323 AutoOutCallsTimeTdy:7231 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:38:46:338 CTIOS1-ctios Trace: >>CG:[call.5000.46856038]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856038 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42049 RelDevID:42049 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856038) 18:38:46:338 CTIOS1-ctios Trace: >>CG:[call.5000.46856038]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856038 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42049 MsgID:eCallClearedEvent DvrKey:call.5000.46856038) 18:38:46:338 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856038.42049]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:46:338 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856038.42049]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:46:338 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856038.42049]:eCallClearedEvent,Msk(3f0000) 18:38:46:338 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856038.42049]:eCallClearedEvent,Msk(3f0000) 18:38:46:338 CTIOS1-ctios Trace: >>CG:[call.5000.46856038]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856038 ConnDevIDTyp:0 ConnDevID:42049 MsgID:eCallEndEvent DvrKey:call.5000.46856038) 18:38:46:338 CTIOS1-ctios Trace: Removed CallConnection(42049.0). 18:38:46:338 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856038 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:46:338 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856038.42049]:eCallEndEvent 18:38:46:339 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856038.42049]:eCallEndEvent 18:38:46:339 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:1) 18:38:46:339 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:46:339 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:46:339 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:46:339 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:46:339 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:46:339 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:46:339 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:46:340 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:46:340 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:46:350 CTIOS1-ctios Trace: [call.5000.198845528] Found CallConnection(21196.0) for device 21196. 18:38:46:369 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eQueryAgentStatisticsConf(IID:32372719 PrphID:5000 AGExt:42049 AGID:42299 AGInstr:42049 UniqObjID:agent.5000.42299 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2644 LogdOnTimeTdy:10781 NotRdyTimeTdy:1764 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:29 HdlCallsTlkTimeTdy:6143 HdlCallsTimeTdy:6304 IncCallsHldTdy:1 IncCallsHldTimeTdy:47 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2072 LogdOnTimeSess:5844 NotRdyTimeSess:196 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:16 HdlCallsTlkTimeSess:3413 HdlCallsTimeSess:3525 IncCallsHldSess:1 IncCallsHldTimeSess:47 IntCallsSess:189 IntCallsTimeSess:61 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:235 IntCallsTimeTdy:81 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:114 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:38:46:369 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eOnNewAgentStatisticsEvent 18:38:46:382 CTIOS1-ctios Trace: [call.5000.198845528] Found CallConnection(21196.0) for device 21196. 18:38:46:386 CTIOS1-ctios Trace: [call.5000.46856034] Found CallConnection(42070.0) for device 42070. 18:38:46:404 CTIOS1-ctios Trace: >>CG:[call.5000.2131420877]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420877 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420877) 18:38:46:404 CTIOS1-ctios Trace: >>CG:[call.5000.2131420877]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420877 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41255 RelDevID:41255 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420877) 18:38:46:404 CTIOS1-ctios Trace: >>CG:[call.5000.2131420877]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420877 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41255 MsgID:eCallClearedEvent DvrKey:call.5000.2131420877) 18:38:46:404 CTIOS1-ctios Trace: >>CG:[call.5000.2131420877]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420877 ConnDevIDTyp:0 ConnDevID:41255 MsgID:eCallEndEvent DvrKey:call.5000.2131420877) 18:38:46:404 CTIOS1-ctios Trace: Removed CallConnection(41255.0). 18:38:46:404 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:46:404 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420877 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:46:404 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:46:404 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420877.41255]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:46:404 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420877.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:46:404 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420877.41255]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:46:404 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420877.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:46:404 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420877.41255]:eCallClearedEvent,Msk(3f0000) 18:38:46:405 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420877.51023]:eCallClearedEvent,Msk(3f0000) 18:38:46:405 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420877.41255]:eCallEndEvent 18:38:46:405 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420877.51023]:eCallEndEvent 18:38:46:405 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:46:405 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:46:405 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:46:421 CTIOS1-ctios Trace: ->RCV[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4) a=3693][agent.5000.3693]:eSetAgentStateRequest(eNotReady) 18:38:46:436 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32372720 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5962 LogdOnTimeTdy:9365 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5962 LogdOnTimeSess:9365 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:46:445 CTIOS1-ctios Trace: >>CG:[call.5000.46856039]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856039 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856039 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ConnDevID:9103027226010 NewConnDevID:9103027226010 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856039 ecc:(...)) 18:38:46:445 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856039.9103027226010]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:46:445 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856039.42670]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:46:479 CTIOS1-ctios Trace: >>CG:[call.5000.2131420878]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420878 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420878) 18:38:46:480 CTIOS1-ctios Trace: >>CG:[call.5000.2131420878]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420878 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41256 RelDevID:41256 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420878) 18:38:46:480 CTIOS1-ctios Trace: >>CG:[call.5000.2131420878]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420878 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41256 MsgID:eCallClearedEvent DvrKey:call.5000.2131420878) 18:38:46:480 CTIOS1-ctios Trace: >>CG:[call.5000.2131420878]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420878 ConnDevIDTyp:0 ConnDevID:41256 MsgID:eCallEndEvent DvrKey:call.5000.2131420878) 18:38:46:480 CTIOS1-ctios Trace: Removed CallConnection(41256.0). 18:38:46:480 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:46:480 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420878 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:46:480 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420878.41256]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:46:480 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420878.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:46:480 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420878.41256]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:46:480 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420878.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:46:480 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:46:480 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420878.41256]:eCallClearedEvent,Msk(3f0000) 18:38:46:480 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420878.51044]:eCallClearedEvent,Msk(3f0000) 18:38:46:481 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420878.41256]:eCallEndEvent 18:38:46:481 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420878.51044]:eCallEndEvent 18:38:46:481 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:46:481 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:46:481 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:46:513 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32372722 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5131 LogdOnTimeTdy:9460 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:306 LogdOnTimeSess:714 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:46:515 CTIOS1-ctios Trace: >>CG:[agent.5000.33721]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10822 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51122 AGID:33721 AGInstr:51122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33721 AGAvailStatus:1) 18:38:46:516 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33721]:eAgentStateEvent(eTalking),Msk(0) 18:38:46:516 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33721]:eAgentStateEvent(eTalking),Msk(0) 18:38:46:516 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33721]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:516 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33721]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:516 CTIOS1-ctios Trace: >>CG:[call.5000.46856049]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856049 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51122 ConnDevID:51122 MsgID:eCallBeginEvent DvrKey:call.5000.46856049 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105126))) 18:38:46:516 CTIOS1-ctios Trace: >>CG:[call.5000.46856049]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856049 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51122 CallngDevID:51122 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856049) 18:38:46:516 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856049 18:38:46:516 CTIOS1-ctios Trace: >>CG:[agent.5000.33721]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10822 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51122 AGID:33721 AGInstr:51122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33721 AGAvailStatus:0) 18:38:46:516 CTIOS1-ctios Trace: [call.5000.46856049] CallConnection(51122.0) found DeviceID(51122) AgentID(33721). 18:38:46:516 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:46:516 CTIOS1-ctios Trace: Added CallConnection(51122.0). 18:38:46:516 CTIOS1-ctios Trace: [call.5000.46856049]::CreateCallConnection(): CallConnection(51122.0) created successfully. 18:38:46:516 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33721]:eAgentStateEvent(eTalking),Msk(0) 18:38:46:516 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33721]:eAgentStateEvent(eTalking),Msk(0) 18:38:46:516 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33721]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:516 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33721]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:517 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856049.51122]:eCallBeginEvent,Msk(bf0002) 18:38:46:517 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856049.51122]:eCallBeginEvent,Msk(bf0002) 18:38:46:517 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856049.51122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:46:517 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856049.51122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:46:518 CTIOS1-ctios Trace: >>CG:[call.5000.46856049]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856049 CallTyp:10 ConnDevIDTyp:0 NewConnCID:46856049 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:9903223226033 ConnDevID:51122 NewConnDevID:51122 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856049) 18:38:46:518 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856049.51122]:eCallDataUpdateEvent,Msk(bf0002) 18:38:46:518 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856049.51122]:eCallDataUpdateEvent,Msk(bf0002) 18:38:46:518 CTIOS1-ctios Trace: >>CG:[call.5000.46856049]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856049 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51122 CallngDevID:51122 CalldDevID:9903223226033 MsgID:eCallOriginatedEvent DvrKey:call.5000.46856049) 18:38:46:518 CTIOS1-ctios Trace: [call.5000.46856049] Found CallConnection(51122.0) for device 51122. 18:38:46:518 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856049.51122]:eCallOriginatedEvent,Msk(bf0002) 18:38:46:518 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856049.51122]:eCallOriginatedEvent,Msk(bf0002) 18:38:46:562 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845528.21196]:eSetCallDataRequest 18:38:46:572 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5864 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42163 AGID:3693 AGInstr:42163 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3693 AGAvailStatus:0) 18:38:46:573 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:46:573 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:46:573 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:46:573 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:46:573 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:46:573 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:46:573 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:46:573 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:46:573 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:46:573 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eSetAgentStateConf(UniqObjID:agent.5000.3693 MsgID:eSetAgentStateConf TgtCILClntID:GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)) 18:38:46:573 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eSetAgentStateConf 18:38:46:599 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:38:46:599 CTIOS1-ctios Trace: >>CG:[call.5000.46856050]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856050 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42122 ConnDevID:42122 MsgID:eCallBeginEvent DvrKey:call.5000.46856050 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105126))) 18:38:46:599 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856050 18:38:46:599 CTIOS1-ctios Trace: >>CG:[call.5000.46856050]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856050 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42122 CallngDevID:42122 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856050) 18:38:46:600 CTIOS1-ctios Trace: [call.5000.46856050] CallConnection(42122.0) found DeviceID(42122) AgentID(48756). 18:38:46:600 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:46:600 CTIOS1-ctios Trace: Added CallConnection(42122.0). 18:38:46:600 CTIOS1-ctios Trace: [call.5000.46856050]::CreateCallConnection(): CallConnection(42122.0) created successfully. 18:38:46:600 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:46:600 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:46:600 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:0) 18:38:46:600 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:600 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:600 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:600 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:600 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:600 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:600 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:601 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856050.42122]:eCallBeginEvent,Msk(bf0002) 18:38:46:601 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856050.42122]:eCallBeginEvent,Msk(bf0002) 18:38:46:601 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856050.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:46:601 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856050.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:46:601 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:46:601 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:46:601 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:601 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:601 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:601 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:601 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:601 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:601 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:602 CTIOS1-ctios Trace: >>CG:[call.5000.46856048]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856048 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:9703213008224 DNIS:21160 ConnDevID:9703213008224 MsgID:eCallBeginEvent DvrKey:call.5000.46856048) 18:38:46:602 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856048 18:38:46:602 CTIOS1-ctios Trace: >>CG:[call.5000.46856048]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856048 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9703213008224 AlrtgDevID:(null) CallngDevID:9703213008224 CalldDevID:21160 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856048 Trnk#:0 TrnkGrp#:0) 18:38:46:602 CTIOS1-ctios Trace: [call.5000.46856048]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9703213008224. 18:38:46:602 CTIOS1-ctios Trace: CallConnection(9703213008224.1) created AgentObject (Device) for DeviceID(9703213008224). 18:38:46:602 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:46:602 CTIOS1-ctios Trace: Added CallConnection(9703213008224.1). 18:38:46:602 CTIOS1-ctios Trace: [call.5000.46856048]::CreateCallConnection(): CallConnection(9703213008224.1) created successfully. 18:38:46:602 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856048.9703213008224]:eCallBeginEvent 18:38:46:602 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856048.9703213008224]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:46:602 CTIOS1-ctios Trace: >>CG:[call.5000.46856048]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856048 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:401 SGID:11225 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:9703213008224 AlrtgDevID:21160 CallngDevID:9703213008224 CalldDevID:21160 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856048 Trnk#:0 TrnkGrp#:0) 18:38:46:602 CTIOS1-ctios Trace: [call.5000.46856048] Found CallConnection(9703213008224.1) for device 9703213008224. 18:38:46:602 CTIOS1-ctios Trace: [call.5000.46856048]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21160. 18:38:46:602 CTIOS1-ctios Trace: [call.5000.46856048] CallConnection(9703213008224.1) found DeviceID(21160) AgentID(6012). 18:38:46:602 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:46:602 CTIOS1-ctios Trace: Added CallConnection(9703213008224.1). 18:38:46:602 CTIOS1-ctios Trace: [call.5000.46856048]::CreateCallConnection(): CallConnection(9703213008224.1) created successfully. 18:38:46:603 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856048.21160]:eCallBeginEvent 18:38:46:603 CTIOS1-ctios Trace: [call.5000.2131420769.21160] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:46:603 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856048.21160]:eCallBeginEvent 18:38:46:603 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856048.9703213008224]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:46:603 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420769.21160]:eButtonEnablementMaskChange,Msk(3c0000) 18:38:46:603 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856048.21160]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:38:46:603 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856048.21160]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:38:46:612 CTIOS1-ctios Trace: >>CG:[call.5000.46856049]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856049 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46856049 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51122 NewConnDevID:51122 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856049) 18:38:46:612 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856049.51122]:eCallDataUpdateEvent,Msk(bf0002) 18:38:46:612 CTIOS1-ctios Trace: >>CG:[call.5000.46856049]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:46856049 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:9903223226033 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.46856049 Trnk#:0 TrnkGrp#:0) 18:38:46:612 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856049.51122]:eCallDataUpdateEvent,Msk(bf0002) 18:38:46:612 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856049.51122]:eCallReachedNetworkEvent,Msk(bf0002) 18:38:46:619 CTIOS1-ctios Trace: >>CG:[agent.5000.6489]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:503 SGID:5038 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8385 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21010 AGID:6489 AGInstr:21010 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6489 AGAvailStatus:0) 18:38:46:619 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6489]:eAgentStateEvent(eTalking),Msk(0) 18:38:46:619 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6489]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:619 CTIOS1-ctios Trace: >>CG:[call.5000.154710003]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154710003 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154710003 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0235843576 NewConnDevID:0235843576 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154710003 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105126))) 18:38:46:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710003.0235843576]:eCallDataUpdateEvent,Msk(bf0002) 18:38:46:620 CTIOS1-ctios Trace: >>CG:[call.5000.154710003]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710003 ConnDevIDTyp:0 SVC#:403 SVCID:5029 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:503 SGID:5038 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21010 CallngDevID:0235843576 CalldDevID:21010 LstRedirDevID:(null) AnsDevID:21010 MsgID:eCallEstablishedEvent DvrKey:call.5000.154710003 Trnk#:0 TrnkGrp#:0) 18:38:46:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710003.21010]:eCallDataUpdateEvent,Msk(3f0001) 18:38:46:620 CTIOS1-ctios Trace: [call.5000.154710003] Found CallConnection(0235843576.1). 18:38:46:620 CTIOS1-ctios Trace: [call.5000.154710003] Found CallConnection(0235843576.1). 18:38:46:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710003.0235843576]:eCallEstablishedEvent,Msk(bf01a6) 18:38:46:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710003.21010]:eCallEstablishedEvent,Msk(bf01a6) 18:38:46:623 CTIOS1-ctios Trace: >>CG:[call.5000.198845528.21196]:eSetCallDataConf(UniqObjID:call.5000.198845528.21196 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:46:663 CTIOS1-ctios Trace: >>CG:[call.5000.46856048]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856048 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856048 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5083 QryRuleID:5086 ANI:703213008224 ConnDevID:9703213008224 NewConnDevID:9703213008224 RCallKeyDay:151314 RCallKeyCID:202409 CustPh#:703213008224 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856048 ecc:(...) ICMEntUniqID:icm.151314.202409 RCallKeySeq#:1) 18:38:46:664 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856048.9703213008224]:eCallDataUpdateEvent,Msk(bf0002) 18:38:46:664 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856048.21160]:eCallDataUpdateEvent,Msk(3c0001) 18:38:46:664 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856048.21160]:eCallDataUpdateEvent,Msk(3c0001) 18:38:46:759 CTIOS1-ctios Trace: >>CG:[call.5000.46856048]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856048 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856048 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5083 QryRuleID:5086 ConnDevID:9703213008224 NewConnDevID:9703213008224 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856048 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105126))) 18:38:46:759 CTIOS1-ctios Trace: >>CG:[call.5000.46856048]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856048 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:401 SGID:11225 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:21160 CallngDevID:9703213008224 CalldDevID:21160 LstRedirDevID:(null) AnsDevID:21160 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856048 Trnk#:0 TrnkGrp#:0) 18:38:46:760 CTIOS1-ctios Trace: [call.5000.46856048] Found CallConnection(9703213008224.1). 18:38:46:760 CTIOS1-ctios Trace: [call.5000.46856048] Found CallConnection(9703213008224.1). 18:38:46:760 CTIOS1-ctios Trace: [call.5000.2131420769.21160] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1800 18:38:46:760 CTIOS1-ctios Trace: [call.5000.2131420769.21160] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1a40 18:38:46:760 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856048.9703213008224]:eCallDataUpdateEvent,Msk(bf0002) 18:38:46:760 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856048.21160]:eCallDataUpdateEvent,Msk(3c0001) 18:38:46:760 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856048.21160]:eCallDataUpdateEvent,Msk(3c0001) 18:38:46:760 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856048.9703213008224]:eCallEstablishedEvent,Msk(bf01a6) 18:38:46:760 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420769.21160]:eButtonEnablementMaskChange,Msk(3c1800) 18:38:46:760 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420769.21160]:eButtonEnablementMaskChange,Msk(3c1a40) 18:38:46:760 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856048.21160]:eCallEstablishedEvent,Msk(3c1a40) 18:38:46:760 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856048.21160]:eCallEstablishedEvent,Msk(3c1a40) 18:38:46:761 CTIOS1-ctios Trace: >>CG:[call.5000.46856050]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856050 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42122 RelDevID:42122 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856050) 18:38:46:761 CTIOS1-ctios Trace: >>CG:[call.5000.46856050]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856050 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42122 MsgID:eCallClearedEvent DvrKey:call.5000.46856050) 18:38:46:762 CTIOS1-ctios Trace: >>CG:[call.5000.46856050]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856050 ConnDevIDTyp:0 ConnDevID:42122 MsgID:eCallEndEvent DvrKey:call.5000.46856050) 18:38:46:762 CTIOS1-ctios Trace: Removed CallConnection(42122.0). 18:38:46:762 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856050 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:46:762 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:38:46:762 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856050.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:46:762 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856050.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:46:762 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856050.42122]:eCallClearedEvent,Msk(3f0000) 18:38:46:762 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856050.42122]:eCallClearedEvent,Msk(3f0000) 18:38:46:762 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856050.42122]:eCallEndEvent 18:38:46:762 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856050.42122]:eCallEndEvent 18:38:46:762 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:46:762 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:46:762 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:46:763 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:46:763 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:46:763 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:46:763 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:46:763 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:46:763 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:46:786 CTIOS1-ctios Trace: [call.5000.46856048] Found CallConnection(21160.0) for device 21160. 18:38:46:794 CTIOS1-ctios Trace: [call.5000.46856048] Found CallConnection(21160.0) for device 21160. 18:38:46:794 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eQueryAgentStatisticsConf(IID:32372724 PrphID:5000 AGExt:42122 AGID:48756 AGInstr:42122 UniqObjID:agent.5000.48756 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2630 LogdOnTimeTdy:9517 NotRdyTimeTdy:269 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:41 HdlCallsTlkTimeTdy:6409 HdlCallsTimeTdy:6551 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2101 LogdOnTimeSess:5858 NotRdyTimeSess:129 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:3499 HdlCallsTimeSess:3574 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:169 IntCallsTimeSess:60 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:169 IntCallsTimeTdy:60 HdlCallsAftCallTimeSess:75 HdlCallsAftCallTimeTdy:142 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prv 18:38:46:794 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eOnNewAgentStatisticsEvent 18:38:46:857 CTIOS1-ctios Trace: >>CG:[call.5000.2131420769]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420769 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21160 RelDevID:21160 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420769) 18:38:46:857 CTIOS1-ctios Trace: [call.5000.2131420769.21160] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:46:857 CTIOS1-ctios Trace: [call.5000.46856048.21160] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:38:46:857 CTIOS1-ctios Trace: >>CG:[call.5000.2131420769]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420769 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41252 RelDevID:41252 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420769) 18:38:46:857 CTIOS1-ctios Trace: >>CG:[call.5000.2131420769]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420769 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41252 MsgID:eCallClearedEvent DvrKey:call.5000.2131420769) 18:38:46:858 CTIOS1-ctios Trace: >>CG:[call.5000.2131420769]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420769 ConnDevIDTyp:0 ConnDevID:41252 MsgID:eCallEndEvent DvrKey:call.5000.2131420769) 18:38:46:858 CTIOS1-ctios Trace: [call.5000.2131420769.21160] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:46:858 CTIOS1-ctios Trace: [call.5000.46856048.21160] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:38:46:858 CTIOS1-ctios Trace: Removed CallConnection(41252.0). 18:38:46:858 CTIOS1-ctios Trace: Removed CallConnection(21160.0). 18:38:46:858 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420769 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:46:858 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420769.41252]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:46:858 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420769.21160]:eButtonEnablementMaskChange,Msk(3c0000) 18:38:46:858 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856048.21160]:eButtonEnablementMaskChange,Msk(bf01a6) 18:38:46:858 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420769.21160]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:46:858 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420769.21160]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:46:858 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420769.41252]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:46:858 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420769.21160]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:46:858 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420769.21160]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:46:858 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420769.41252]:eCallClearedEvent,Msk(3f0000) 18:38:46:858 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420769.21160]:eCallClearedEvent,Msk(3c0000) 18:38:46:858 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420769.21160]:eCallClearedEvent,Msk(3c0000) 18:38:46:858 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420769.41252]:eCallEndEvent 18:38:46:858 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420769.21160]:eButtonEnablementMaskChange,Msk(3c0000) 18:38:46:858 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856048.21160]:eButtonEnablementMaskChange,Msk(bf01a6) 18:38:46:859 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420769.21160]:eCallEndEvent 18:38:46:859 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420769.21160]:eCallEndEvent 18:38:46:891 CTIOS1-ctios Trace: >>CG:[agent.5000.6012]:eQueryAgentStatisticsConf(IID:32372725 PrphID:5000 AGExt:21160 AGID:6012 AGInstr:21160 UniqObjID:agent.5000.6012 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:234 LogdOnTimeTdy:14852 NotRdyTimeTdy:513 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:76 LogdOnTimeSess:5868 NotRdyTimeSess:508 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:4 IntCallsTimeSess:4 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:13 IntCallsTimeTdy:18 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:48 AutoOutCallsTlkTimeSess:2624 AutoOutCallsTimeSess:3343 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:134 AutoOutCallsTlkTimeTdy:7803 AutoOutCallsTimeTdy:9712 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeS 18:38:46:891 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6012]:eOnNewAgentStatisticsEvent 18:38:46:952 CTIOS1-ctios Trace: >>CG:[call.5000.46856049]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856049 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51122 RelDevID:51122 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856049) 18:38:46:952 CTIOS1-ctios Trace: >>CG:[call.5000.46856049]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856049 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51122 MsgID:eCallClearedEvent DvrKey:call.5000.46856049) 18:38:46:952 CTIOS1-ctios Trace: >>CG:[call.5000.46856049]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856049 ConnDevIDTyp:0 ConnDevID:51122 MsgID:eCallEndEvent DvrKey:call.5000.46856049) 18:38:46:952 CTIOS1-ctios Trace: Removed CallConnection(51122.0). 18:38:46:952 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856049 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:46:952 CTIOS1-ctios Trace: >>CG:[agent.5000.33721]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10822 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51122 AGID:33721 AGInstr:51122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33721 AGAvailStatus:1) 18:38:46:952 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856049.51122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:46:952 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856049.51122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:46:952 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856049.51122]:eCallClearedEvent,Msk(3f0000) 18:38:46:952 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856049.51122]:eCallClearedEvent,Msk(3f0000) 18:38:46:952 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856049.51122]:eCallEndEvent 18:38:46:952 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856049.51122]:eCallEndEvent 18:38:46:952 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33721]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:46:952 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33721]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:46:953 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:46:953 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:46:957 CTIOS1-ctios Trace: >>CG:[agent.5000.44223]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8408 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42040 AGID:44223 AGInstr:42040 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.44223 AGAvailStatus:0) 18:38:46:957 CTIOS1-ctios Trace: >>CG:[call.5000.46856037]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856037 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856037 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4237411056 NewConnDevID:4237411056 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856037 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105126))) 18:38:46:957 CTIOS1-ctios Trace: >>CG:[call.5000.46856037]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856037 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42040 CallngDevID:4237411056 CalldDevID:42040 LstRedirDevID:(null) AnsDevID:42040 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856037 Trnk#:0 TrnkGrp#:0) 18:38:46:957 CTIOS1-ctios Trace: [call.5000.46856037] Found CallConnection(4237411056.1). 18:38:46:957 CTIOS1-ctios Trace: [call.5000.46856037] Found CallConnection(4237411056.1). 18:38:46:958 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:eAgentStateEvent(eTalking),Msk(0) 18:38:46:958 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:eAgentStateEvent(eTalking),Msk(0) 18:38:46:958 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:958 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:958 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:958 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:958 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:958 CTIOS1-ctios Trace: <-SND[37096][agent.5000.44223]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:958 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.44223]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:46:958 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856037.4237411056]:eCallDataUpdateEvent,Msk(bf0002) 18:38:46:958 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856037.42040]:eCallDataUpdateEvent,Msk(3f0001) 18:38:46:958 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856037.42040]:eCallDataUpdateEvent,Msk(3f0001) 18:38:46:958 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856037.4237411056]:eCallEstablishedEvent,Msk(bf01a6) 18:38:46:959 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856037.42040]:eCallEstablishedEvent,Msk(bf01a6) 18:38:46:959 CTIOS1-ctios Trace: <-SND[FC4-29-D45C-8644-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856037.42040]:eCallEstablishedEvent,Msk(bf01a6) 18:38:46:983 CTIOS1-ctios Trace: >>CG:[agent.5000.33721]:eQueryAgentStatisticsConf(IID:32372726 PrphID:5000 AGExt:51122 AGID:33721 AGInstr:51122 UniqObjID:agent.5000.33721 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:3943 LogdOnTimeTdy:9248 NotRdyTimeTdy:733 AGOutCallsTdy:32 AGOutCallsTlkTimeTdy:4491 AGOutCallsTimeTdy:4553 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:3736 LogdOnTimeSess:9037 NotRdyTimeSess:730 AGOutCallsSess:32 AGOutCallsTlkTimeSess:4491 AGOutCallsTimeSess:4553 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:5 IntCallsTimeSess:25 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:5 IntCallsTimeTdy:25 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:46:983 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33721]:eOnNewAgentStatisticsEvent 18:38:46:989 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 18:38:46:997 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.46856048.21160]:eSetCallDataRequest 18:38:47:063 CTIOS1-ctios Trace: >>CG:[call.5000.46856048]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856048 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856048 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5083 QryRuleID:5086 ConnDevID:9703213008224 NewConnDevID:9703213008224 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856048 ecc:(...)) 18:38:47:063 CTIOS1-ctios Trace: >>CG:[call.5000.46856048.21160]:eSetCallDataConf(UniqObjID:call.5000.46856048.21160 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:47:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856048.9703213008224]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:47:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856048.21160]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:47:064 CTIOS1-ctios Trace: <-SND[FA8-7-45A2-840-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856048.21160]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:47:097 CTIOS1-ctios Trace: ->RCV[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4) a=3693][agent.5000.3693]:eSetAgentStateRequest(eAvailable) 18:38:47:155 CTIOS1-ctios Trace: [call.5000.154710003] Found CallConnection(21010.0) for device 21010. 18:38:47:157 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5864 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42163 AGID:3693 AGInstr:42163 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3693 AGAvailStatus:1) 18:38:47:157 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:47:157 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:47:157 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:47:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:47:158 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:47:158 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:47:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:47:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:47:158 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:47:158 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eSetAgentStateConf(UniqObjID:agent.5000.3693 MsgID:eSetAgentStateConf TgtCILClntID:GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)) 18:38:47:158 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eSetAgentStateConf 18:38:47:200 CTIOS1-ctios Trace: [call.5000.154710003] Found CallConnection(21010.0) for device 21010. 18:38:47:399 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:38:47:402 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154710003.21010]:eSetCallDataRequest 18:38:47:462 CTIOS1-ctios Trace: >>CG:[call.5000.154710003.21010]:eSetCallDataConf(UniqObjID:call.5000.154710003.21010 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:47:501 CTIOS1-ctios Trace: [call.5000.46856037] Found CallConnection(42040.0) for device 42040. 18:38:47:545 CTIOS1-ctios Trace: [call.5000.46856037] Found CallConnection(42040.0) for device 42040. 18:38:47:548 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:38:47:549 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:47:549 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:47:549 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:47:549 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:47:549 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:47:549 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:47:549 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:47:549 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:47:549 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:47:550 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:47:550 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:47:675 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:47:676 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:47:676 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:47:705 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:0) 18:38:47:706 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:47:706 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:47:706 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:47:706 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:47:706 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:47:706 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:47:706 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:47:706 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:47:720 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:38:47:786 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:38:47:787 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:47:787 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:47:787 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:47:787 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:47:787 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:47:787 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:47:787 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:47:787 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:47:787 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:47:788 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:47:788 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:47:796 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:38:47:796 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:38:47:796 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:47:796 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:47:796 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:47:796 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:47:797 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:47:797 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:47:797 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:47:797 CTIOS1-ctios Trace: >>CG:[call.5000.46856055]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856055 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42074 ConnDevID:42074 MsgID:eCallBeginEvent DvrKey:call.5000.46856055 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105127))) 18:38:47:797 CTIOS1-ctios Trace: >>CG:[call.5000.46856055]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856055 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42074 CallngDevID:42074 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856055) 18:38:47:797 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856055 18:38:47:797 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:0) 18:38:47:797 CTIOS1-ctios Trace: [call.5000.46856055] CallConnection(42074.0) found DeviceID(42074) AgentID(46083). 18:38:47:797 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:47:797 CTIOS1-ctios Trace: Added CallConnection(42074.0). 18:38:47:797 CTIOS1-ctios Trace: [call.5000.46856055]::CreateCallConnection(): CallConnection(42074.0) created successfully. 18:38:47:797 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:38:47:797 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:47:797 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:47:797 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:47:797 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856055.42074]:eCallBeginEvent,Msk(bf0002) 18:38:47:798 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:47:798 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:47:798 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:47:798 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:47:798 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856055.42074]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:47:881 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207546 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207546 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991412) 18:38:47:884 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207547 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207547 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991413) 18:38:47:910 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:47:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:47:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:47:911 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:47:913 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:47:914 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:47:914 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:47:914 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:47:936 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:47:936 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:47:936 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:48:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420879]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420879 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41264 ConnDevID:41264 MsgID:eCallBeginEvent DvrKey:call.5000.2131420879) 18:38:48:036 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420879 18:38:48:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420879]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420879 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41264 CallngDevID:41264 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420879) 18:38:48:037 CTIOS1-ctios Trace: [call.5000.2131420879] CallConnection(41264.0) found DeviceID(41264) AgentID(). 18:38:48:037 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:48:037 CTIOS1-ctios Trace: Added CallConnection(41264.0). 18:38:48:037 CTIOS1-ctios Trace: [call.5000.2131420879]::CreateCallConnection(): CallConnection(41264.0) created successfully. 18:38:48:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420879.41264]:eCallBeginEvent,Msk(bf0002) 18:38:48:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420879.41264]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:48:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420879]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420879 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420879 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41264 NewConnDevID:41264 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420879) 18:38:48:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420879]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420879 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41264 CallngDevID:41264 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420879) 18:38:48:039 CTIOS1-ctios Trace: [call.5000.2131420879] Found CallConnection(41264.0) for device 41264. 18:38:48:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420879]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420879 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420879 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41264 NewConnDevID:41264 RCallKeyDay:151314 RCallKeyCID:207546 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420879 ICMEntUniqID:icm.151314.207546 RCallKeySeq#:1) 18:38:48:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420879]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420879 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41264 AlrtgDevID: CallngDevID:41264 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420879 Trnk#:0 TrnkGrp#:0) 18:38:48:040 CTIOS1-ctios Trace: [call.5000.2131420879] Found CallConnection(41264.0) for device 41264. 18:38:48:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420879]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420879 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41264 AlrtgDevID:51023 CallngDevID:41264 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420879 Trnk#:0 TrnkGrp#:0) 18:38:48:040 CTIOS1-ctios Trace: [call.5000.2131420879] Found CallConnection(41264.0) for device 41264. 18:38:48:040 CTIOS1-ctios Trace: [call.5000.2131420879]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:48:040 CTIOS1-ctios Trace: [call.5000.2131420879] CallConnection(41264.0) found DeviceID(51023) AgentID(33632). 18:38:48:040 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:48:040 CTIOS1-ctios Trace: Added CallConnection(41264.0). 18:38:48:040 CTIOS1-ctios Trace: [call.5000.2131420879]::CreateCallConnection(): CallConnection(41264.0) created successfully. 18:38:48:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420879]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420879 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420879 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41264 NewConnDevID:41264 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420879 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105127))) 18:38:48:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420879]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420879 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41264 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420879 Trnk#:0 TrnkGrp#:0) 18:38:48:041 CTIOS1-ctios Trace: [call.5000.2131420879] Found CallConnection(41264.0). 18:38:48:041 CTIOS1-ctios Trace: [call.5000.2131420879] Found CallConnection(41264.0). 18:38:48:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420879.41264]:eCallDataUpdateEvent,Msk(bf0002) 18:38:48:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420879.41264]:eCallOriginatedEvent,Msk(bf0002) 18:38:48:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420879.41264]:eCallDataUpdateEvent,Msk(bf0002) 18:38:48:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420879.41264]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:48:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420879.51023]:eCallBeginEvent 18:38:48:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420879.41264]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:48:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420879.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:48:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420879.41264]:eCallDataUpdateEvent,Msk(bf0002) 18:38:48:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420879.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:48:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420879.41264]:eCallEstablishedEvent,Msk(bf01a6) 18:38:48:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420879.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:48:043 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:48:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420879]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420879 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420879) 18:38:48:044 CTIOS1-ctios Trace: [call.5000.2131420879] Found CallConnection(51023.0). 18:38:48:044 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:48:044 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:48:044 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:48:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420879.41264]: eCallHeldEvent,Msk(bf0126) 18:38:48:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420879.51023]: eCallHeldEvent,Msk(bf000a) 18:38:48:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420880]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420880 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41279 ConnDevID:41279 MsgID:eCallBeginEvent DvrKey:call.5000.2131420880) 18:38:48:046 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420880 18:38:48:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420880]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420880 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41279 CallngDevID:41279 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420880) 18:38:48:046 CTIOS1-ctios Trace: [call.5000.2131420880] CallConnection(41279.0) found DeviceID(41279) AgentID(). 18:38:48:046 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:48:046 CTIOS1-ctios Trace: Added CallConnection(41279.0). 18:38:48:046 CTIOS1-ctios Trace: [call.5000.2131420880]::CreateCallConnection(): CallConnection(41279.0) created successfully. 18:38:48:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420880]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420880 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420880 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41279 NewConnDevID:41279 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420880) 18:38:48:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420880]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420880 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41279 CallngDevID:41279 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420880) 18:38:48:047 CTIOS1-ctios Trace: [call.5000.2131420880] Found CallConnection(41279.0) for device 41279. 18:38:48:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420880]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420880 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420880 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41279 NewConnDevID:41279 RCallKeyDay:151314 RCallKeyCID:207547 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420880 ICMEntUniqID:icm.151314.207547 RCallKeySeq#:1) 18:38:48:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420880]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420880 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41279 AlrtgDevID: CallngDevID:41279 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420880 Trnk#:0 TrnkGrp#:0) 18:38:48:047 CTIOS1-ctios Trace: [call.5000.2131420880] Found CallConnection(41279.0) for device 41279. 18:38:48:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420880]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420880 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41279 AlrtgDevID:51044 CallngDevID:41279 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420880 Trnk#:0 TrnkGrp#:0) 18:38:48:047 CTIOS1-ctios Trace: [call.5000.2131420880] Found CallConnection(41279.0) for device 41279. 18:38:48:047 CTIOS1-ctios Trace: [call.5000.2131420880]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:48:047 CTIOS1-ctios Trace: [call.5000.2131420880] CallConnection(41279.0) found DeviceID(51044) AgentID(05230). 18:38:48:047 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:48:047 CTIOS1-ctios Trace: Added CallConnection(41279.0). 18:38:48:047 CTIOS1-ctios Trace: [call.5000.2131420880]::CreateCallConnection(): CallConnection(41279.0) created successfully. 18:38:48:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420880.41279]:eCallBeginEvent,Msk(bf0002) 18:38:48:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420880.41279]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:48:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420880.41279]:eCallDataUpdateEvent,Msk(bf0002) 18:38:48:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420880.41279]:eCallOriginatedEvent,Msk(bf0002) 18:38:48:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420880.41279]:eCallDataUpdateEvent,Msk(bf0002) 18:38:48:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420880.41279]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:48:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420880.51044]:eCallBeginEvent 18:38:48:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420880.41279]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:48:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420880.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:48:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420880]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420880 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420880 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41279 NewConnDevID:41279 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420880 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105127))) 18:38:48:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420880]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420880 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41279 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420880 Trnk#:0 TrnkGrp#:0) 18:38:48:050 CTIOS1-ctios Trace: [call.5000.2131420880] Found CallConnection(41279.0). 18:38:48:050 CTIOS1-ctios Trace: [call.5000.2131420880] Found CallConnection(41279.0). 18:38:48:050 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:48:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420880]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420880 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420880) 18:38:48:050 CTIOS1-ctios Trace: [call.5000.2131420880] Found CallConnection(51044.0). 18:38:48:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420880.41279]:eCallDataUpdateEvent,Msk(bf0002) 18:38:48:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420880.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:48:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420880.41279]:eCallEstablishedEvent,Msk(bf01a6) 18:38:48:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420880.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:48:051 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:48:051 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:48:051 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:48:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420880.41279]: eCallHeldEvent,Msk(bf0126) 18:38:48:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420880.51044]: eCallHeldEvent,Msk(bf000a) 18:38:48:097 CTIOS1-ctios Trace: >>CG:[call.5000.154709963]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709963 ConnDevIDTyp:1 ConnDevID:812822087 MsgID:eCallEndEvent DvrKey:call.5000.154709963) 18:38:48:097 CTIOS1-ctios Trace: Removed CallConnection(812822087.1). 18:38:48:097 CTIOS1-ctios Trace: Removed CallConnection(21174.0). 18:38:48:097 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709963 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:48:097 CTIOS1-ctios Trace: >>CG:[agent.5000.6635]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9158 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21174 AGID:6635 AGInstr:21174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6635 AGAvailStatus:1) 18:38:48:097 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709963.812822087]:eCallEndEvent 18:38:48:097 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709963.21174]:eCallEndEvent 18:38:48:097 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:48:098 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:48:105 CTIOS1-ctios Trace: >>CG:[call.5000.2131420879]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420879 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420879 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41264 NewConnDevID:41264 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420879 ecc:(...)) 18:38:48:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420879.41264]:eCallDataUpdateEvent,Msk(bf0126) 18:38:48:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420879.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:48:110 CTIOS1-ctios Trace: >>CG:[call.5000.2131420880]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420880 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420880 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41279 NewConnDevID:41279 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420880 ecc:(...)) 18:38:48:111 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420880.41279]:eCallDataUpdateEvent,Msk(bf0126) 18:38:48:111 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420880.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:48:177 CTIOS1-ctios Trace: [call.5000.46855601] Found CallConnection(42616.0) for device 42616. 18:38:48:178 CTIOS1-ctios Trace: [call.5000.46855601] Found CallConnection(42616.0) for device 42616. 18:38:48:178 CTIOS1-ctios Trace: >>CG:[call.5000.46855601]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855601 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42616 RelDevID:42616 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855601) 18:38:48:178 CTIOS1-ctios Trace: >>CG:[call.5000.46855601]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855601 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0726611809 RelDevID:0726611809 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855601) 18:38:48:178 CTIOS1-ctios Trace: >>CG:[call.5000.46855601]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855601 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0726611809 MsgID:eCallClearedEvent DvrKey:call.5000.46855601) 18:38:48:178 CTIOS1-ctios Trace: >>CG:[agent.5000.42111]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:606 SGID:6059 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9776 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42616 AGID:42111 AGInstr:42616 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42111 AGAvailStatus:0) 18:38:48:178 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855601.0726611809]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:48:178 CTIOS1-ctios Trace: [agent.5000.42111]: Current Wrapup Mode = 3 18:38:48:178 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855601.42616]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:48:178 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855601.0726611809]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:48:178 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855601.42616]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:48:179 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855601.0726611809]:eCallClearedEvent,Msk(3f0000) 18:38:48:179 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855601.42616]:eCallClearedEvent,Msk(3f0000) 18:38:48:179 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42111]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:48:179 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42111]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:48:332 CTIOS1-ctios Trace: ->RCV[FE3-44-D760-5308-dotNET_Sess(31914638)_EvtThd(4) a=48716][call.5000.46855180.42055]:eSetCallDataRequest 18:38:48:332 CTIOS1-ctios Trace: [call.5000.46855180.42055] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:48:332 CTIOS1-ctios Trace: <-SND[FE3-44-D760-5308-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855180.42055]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:48:393 CTIOS1-ctios Trace: >>CG:[call.5000.2131420880]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420880 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420880) 18:38:48:393 CTIOS1-ctios Trace: >>CG:[call.5000.2131420880]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420880 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41279 RelDevID:41279 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420880) 18:38:48:393 CTIOS1-ctios Trace: >>CG:[call.5000.2131420880]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420880 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41279 MsgID:eCallClearedEvent DvrKey:call.5000.2131420880) 18:38:48:393 CTIOS1-ctios Trace: >>CG:[call.5000.2131420880]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420880 ConnDevIDTyp:0 ConnDevID:41279 MsgID:eCallEndEvent DvrKey:call.5000.2131420880) 18:38:48:393 CTIOS1-ctios Trace: Removed CallConnection(41279.0). 18:38:48:393 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:48:393 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420880 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:48:393 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:48:393 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420880.41279]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:48:393 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420880.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:48:393 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420880.41279]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:48:394 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420880.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:48:394 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420880.41279]:eCallClearedEvent,Msk(3f0000) 18:38:48:394 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420880.51044]:eCallClearedEvent,Msk(3f0000) 18:38:48:394 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420880.41279]:eCallEndEvent 18:38:48:394 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420880.51044]:eCallEndEvent 18:38:48:394 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:48:394 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:48:394 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:48:396 CTIOS1-ctios Trace: >>CG:[call.5000.46855180]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855180 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855180 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4236291300 CallWrpupData:BB_1218_TechnicalVisitOnCustomerDemand NewConnDevID:42055 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855180 ecc:(...)) 18:38:48:396 CTIOS1-ctios Trace: >>CG:[call.5000.46855180.42055]:eSetCallDataConf(UniqObjID:call.5000.46855180.42055 MsgID:eSetCallDataConf TgtCILClntID:FE3-44-D760-5308-dotNET_Sess(31914638)_EvtThd(4)) 18:38:48:396 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855180.4236291300]:eCallDataUpdateEvent 18:38:48:396 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855180.42055]:eCallDataUpdateEvent 18:38:48:396 CTIOS1-ctios Trace: <-SND[FE3-44-D760-5308-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855180.42055]:eCallDataUpdateEvent 18:38:48:420 CTIOS1-ctios Trace: >>CG:[call.5000.2131420879]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420879 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420879) 18:38:48:420 CTIOS1-ctios Trace: >>CG:[call.5000.2131420879]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420879 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41264 RelDevID:41264 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420879) 18:38:48:420 CTIOS1-ctios Trace: >>CG:[call.5000.2131420879]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420879 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41264 MsgID:eCallClearedEvent DvrKey:call.5000.2131420879) 18:38:48:420 CTIOS1-ctios Trace: >>CG:[call.5000.2131420879]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420879 ConnDevIDTyp:0 ConnDevID:41264 MsgID:eCallEndEvent DvrKey:call.5000.2131420879) 18:38:48:420 CTIOS1-ctios Trace: Removed CallConnection(41264.0). 18:38:48:420 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:48:420 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420879 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:48:420 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:48:421 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420879.41264]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:48:421 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420879.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:48:421 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420879.41264]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:48:421 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420879.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:48:421 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420879.41264]:eCallClearedEvent,Msk(3f0000) 18:38:48:421 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420879.51023]:eCallClearedEvent,Msk(3f0000) 18:38:48:421 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420879.41264]:eCallEndEvent 18:38:48:421 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420879.51023]:eCallEndEvent 18:38:48:421 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:48:422 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:48:422 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:48:426 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32372734 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5132 LogdOnTimeTdy:9461 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:307 LogdOnTimeSess:716 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:48:452 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32372735 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5964 LogdOnTimeTdy:9367 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5964 LogdOnTimeSess:9367 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:48:498 CTIOS1-ctios Trace: >>CG:[call.5000.46855614.42626]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.46855614.42626 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)) 18:38:48:498 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.46855614.42626]. 18:38:48:543 CTIOS1-ctios Trace: ->RCV[37349]OPEN LINK REQUEST,protocol ver:2 18:38:48:592 CTIOS1-ctios Trace: ->RCV[37549][]:eGlobalSettingsDownloadRequest 18:38:48:593 CTIOS1-ctios Trace: <-SND[37549][]:eGlobalSettingsDownloadConf 18:38:48:632 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eNotReady) 18:38:48:686 CTIOS1-ctios Trace: >>CG:[agent.5000.36366]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:503 SGID:5038 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10957 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21183 AGID:36366 AGInstr:21183 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36366 AGAvailStatus:0) 18:38:48:686 CTIOS1-ctios Trace: >>CG:[call.5000.198845468]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845468 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:21183 RetrvDevID:21183 MsgID:eCallRetrievedEvent DvrKey:call.5000.198845468) 18:38:48:686 CTIOS1-ctios Trace: [call.5000.198845468] Found CallConnection(21183.0). 18:38:48:686 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36366]:eAgentStateEvent(eTalking),Msk(0) 18:38:48:686 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36366]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:48:686 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845468.812831738]:eCallRetrievedEvent,Msk(bf01a6) 18:38:48:686 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845468.21183]:eCallRetrievedEvent,Msk(bf01a6) 18:38:48:730 CTIOS1-ctios Trace: XXX CLIENT[37349], CLOSE 18:38:48:730 CTIOS1-ctios Trace: CClient::Close: CLIENT[37349][0xa9c6ec8, CLOSE(), Calling OnConnectionClosed() 18:38:48:730 CTIOS1-ctios Trace: ->RCV[37549]:eOnConnectionClosed 18:38:48:731 CTIOS1-ctios Trace: ptcl_CTIOS1 ctios server [8.5 00075] [ACTIVE, CG: 10.192.10.202, CGPort: 42027, Connections (Agent Mode: 238; Monitor Mode: 1)] 18:38:48:731 CTIOS1-ctios Trace: [1] OnConnectionClosed, Client[0x0A9C6EC8][37349] 18:38:48:731 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 18:38:48:781 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:0) 18:38:48:781 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:48:781 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:48:781 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:48:781 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:48:782 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:48:782 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:48:782 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:48:782 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:48:782 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:48:782 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:38:48:783 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:38:48:813 CTIOS1-ctios Trace: [call.5000.198845468] Found CallConnection(21183.0) for device 21183. 18:38:48:817 CTIOS1-ctios Trace: [call.5000.198845468] Found CallConnection(21183.0) for device 21183. 18:38:48:912 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:402 SVCID:5028 SG#:502 SGID:5037 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21175 ANI:03343647573 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206741 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206741 RCallKeySeq#:1 CallTypIDTag:5033 PreCallIIDTag:7990073) 18:38:48:928 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eAvailable) 18:38:48:944 CTIOS1-ctios Trace: >>CG:[agent.5000.36380]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10974 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21175 AGID:36380 AGInstr:21175 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36380 AGAvailStatus:0) 18:38:48:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36380]:eAgentStateEvent(eReserved),Msk(0) 18:38:48:982 CTIOS1-ctios Trace: >>CG:[call.5000.46855979]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855979 CallTyp:10 ConnDevIDTyp:0 NewConnCID:46855979 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:9903110060478 ConnDevID:51033 NewConnDevID:51033 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855979) 18:38:48:982 CTIOS1-ctios Trace: >>CG:[call.5000.46855979]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855979 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51033 CallngDevID:51033 CalldDevID:9903110060478 MsgID:eCallOriginatedEvent DvrKey:call.5000.46855979) 18:38:48:982 CTIOS1-ctios Trace: [call.5000.46855979] Found CallConnection(51033.0) for device 51033. 18:38:48:982 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855979.51033]:eCallDataUpdateEvent,Msk(bf0002) 18:38:48:982 CTIOS1-ctios Trace: <-SND[FF-E9-E52C-42-5908-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855979.51033]:eCallDataUpdateEvent,Msk(bf0002) 18:38:48:982 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855979.51033]:eCallOriginatedEvent,Msk(bf0002) 18:38:48:982 CTIOS1-ctios Trace: <-SND[FF-E9-E52C-42-5908-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855979.51033]:eCallOriginatedEvent,Msk(bf0002) 18:38:48:988 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:1) 18:38:48:988 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:48:989 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:48:989 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:48:989 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:48:989 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:48:989 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:48:989 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:48:989 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:48:989 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:48:989 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:38:48:989 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:38:49:023 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845468.21183]:eSetCallDataRequest 18:38:49:023 CTIOS1-ctios Trace: >>CG:[call.5000.198845533]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845533 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:03343647573 DNIS:21175 Dialed#:45433 ConnDevID:03343647573 RCallKeyDay:151314 RCallKeyCID:206741 MsgID:eCallBeginEvent DvrKey:call.5000.198845533 ecc:(...) ICMEntUniqID:icm.151314.206741 RCallKeySeq#:2) 18:38:49:023 CTIOS1-ctios Trace: >>CG:[call.5000.198845533]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845533 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03343647573 AlrtgDevID:(null) CallngDevID:03343647573 CalldDevID:21175 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845533 Trnk#:0 TrnkGrp#:0) 18:38:49:023 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845533 18:38:49:023 CTIOS1-ctios Trace: [call.5000.198845533]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03343647573. 18:38:49:023 CTIOS1-ctios Trace: CallConnection(03343647573.1) created AgentObject (Device) for DeviceID(03343647573). 18:38:49:023 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:49:023 CTIOS1-ctios Trace: Added CallConnection(03343647573.1). 18:38:49:023 CTIOS1-ctios Trace: [call.5000.198845533]::CreateCallConnection(): CallConnection(03343647573.1) created successfully. 18:38:49:024 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845533.03343647573]:eCallBeginEvent 18:38:49:024 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845533.03343647573]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:49:024 CTIOS1-ctios Trace: >>CG:[call.5000.198845533]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845533 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:502 SGID:5037 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03343647573 AlrtgDevID:21175 CallngDevID:03343647573 CalldDevID:21175 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845533 Trnk#:0 TrnkGrp#:0) 18:38:49:024 CTIOS1-ctios Trace: [call.5000.198845533] Found CallConnection(03343647573.1) for device 03343647573. 18:38:49:024 CTIOS1-ctios Trace: [call.5000.198845533]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21175. 18:38:49:024 CTIOS1-ctios Trace: [call.5000.198845533] CallConnection(03343647573.1) found DeviceID(21175) AgentID(36380). 18:38:49:024 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:49:024 CTIOS1-ctios Trace: Added CallConnection(03343647573.1). 18:38:49:024 CTIOS1-ctios Trace: [call.5000.198845533]::CreateCallConnection(): CallConnection(03343647573.1) created successfully. 18:38:49:024 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845533.21175]:eCallBeginEvent 18:38:49:024 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845533.03343647573]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:49:024 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845533.21175]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:49:024 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:1) 18:38:49:024 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:49:024 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:49:024 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:49:024 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:49:024 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:49:024 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:49:024 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:49:025 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:49:088 CTIOS1-ctios Trace: >>CG:[call.5000.198845468.21183]:eSetCallDataConf(UniqObjID:call.5000.198845468.21183 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:49:096 CTIOS1-ctios Trace: >>CG:[call.5000.46855979]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855979 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46855979 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51033 NewConnDevID:51033 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855979) 18:38:49:096 CTIOS1-ctios Trace: >>CG:[call.5000.46855979]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:46855979 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:9903110060478 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.46855979 Trnk#:0 TrnkGrp#:0) 18:38:49:096 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855979.51033]:eCallDataUpdateEvent,Msk(bf0002) 18:38:49:096 CTIOS1-ctios Trace: <-SND[FF-E9-E52C-42-5908-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855979.51033]:eCallDataUpdateEvent,Msk(bf0002) 18:38:49:096 CTIOS1-ctios Trace: <-SND[FF-E9-E52C-42-5908-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855979.51033]:eCallReachedNetworkEvent,Msk(bf0002) 18:38:49:260 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:38:49:260 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:49:261 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:49:454 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:38:49:454 CTIOS1-ctios Trace: >>CG:[call.5000.46856056]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856056 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46856056 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105129))) 18:38:49:454 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856056 18:38:49:454 CTIOS1-ctios Trace: >>CG:[call.5000.46856056]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856056 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856056) 18:38:49:454 CTIOS1-ctios Trace: [call.5000.46856056] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:38:49:454 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:49:454 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:38:49:454 CTIOS1-ctios Trace: [call.5000.46856056]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:38:49:455 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:38:49:455 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:38:49:455 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:455 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:455 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:455 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:455 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:455 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:456 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:456 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856056.42062]:eCallBeginEvent,Msk(bf0002) 18:38:49:456 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856056.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:49:456 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:38:49:456 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:456 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:456 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:456 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:456 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:456 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:456 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:491 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:38:49:491 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:49:491 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:49:536 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42243 ANI:0544636317 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207340 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207340 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7991067) 18:38:49:536 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:49:566 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10860 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42243 AGID:48630 AGInstr:42243 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48630 AGAvailStatus:0) 18:38:49:567 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:eAgentStateEvent(eReserved),Msk(0) 18:38:49:567 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eAgentStateEvent(eReserved),Msk(0) 18:38:49:567 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:49:567 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:49:567 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:49:567 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:49:567 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:49:567 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:49:567 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:49:584 CTIOS1-ctios Trace: >>CG:[call.5000.46855812]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855812 ConnDevIDTyp:1 ConnDevID:03049251127 MsgID:eCallEndEvent DvrKey:call.5000.46855812) 18:38:49:584 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855812 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:49:584 CTIOS1-ctios Trace: >>CG:[agent.5000.48613]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10810 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42550 AGID:48613 AGInstr:42550 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48613 AGAvailStatus:1) 18:38:49:584 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:49:584 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:49:584 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:49:585 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:49:585 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:49:585 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:49:585 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:49:585 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:49:585 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48613]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:49:585 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:49:606 CTIOS1-ctios Trace: >>CG:[call.5000.46856057]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856057 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0544636317 DNIS:42243 Dialed#:45233 ConnDevID:0544636317 RCallKeyDay:151314 RCallKeyCID:207340 MsgID:eCallBeginEvent DvrKey:call.5000.46856057 ecc:(...) ICMEntUniqID:icm.151314.207340 RCallKeySeq#:2) 18:38:49:606 CTIOS1-ctios Trace: >>CG:[call.5000.46856057]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856057 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0544636317 AlrtgDevID:(null) CallngDevID:0544636317 CalldDevID:42243 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856057 Trnk#:0 TrnkGrp#:0) 18:38:49:606 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856057 18:38:49:606 CTIOS1-ctios Trace: [call.5000.46856057]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0544636317. 18:38:49:606 CTIOS1-ctios Trace: CallConnection(0544636317.1) created AgentObject (Device) for DeviceID(0544636317). 18:38:49:606 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:49:606 CTIOS1-ctios Trace: Added CallConnection(0544636317.1). 18:38:49:606 CTIOS1-ctios Trace: [call.5000.46856057]::CreateCallConnection(): CallConnection(0544636317.1) created successfully. 18:38:49:606 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856057.0544636317]:eCallBeginEvent 18:38:49:606 CTIOS1-ctios Trace: >>CG:[call.5000.46856057]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856057 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0544636317 AlrtgDevID:42243 CallngDevID:0544636317 CalldDevID:42243 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856057 Trnk#:0 TrnkGrp#:0) 18:38:49:606 CTIOS1-ctios Trace: [call.5000.46856057] Found CallConnection(0544636317.1) for device 0544636317. 18:38:49:606 CTIOS1-ctios Trace: [call.5000.46856057]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42243. 18:38:49:606 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856057.0544636317]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:49:606 CTIOS1-ctios Trace: [call.5000.46856057] CallConnection(0544636317.1) found DeviceID(42243) AgentID(48630). 18:38:49:606 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:49:606 CTIOS1-ctios Trace: Added CallConnection(0544636317.1). 18:38:49:606 CTIOS1-ctios Trace: [call.5000.46856057]::CreateCallConnection(): CallConnection(0544636317.1) created successfully. 18:38:49:606 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856057.42243]:eCallBeginEvent 18:38:49:606 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856057.42243]:eCallBeginEvent 18:38:49:606 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856057.0544636317]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:49:606 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856057.42243]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:49:606 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856057.42243]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:49:626 CTIOS1-ctios Trace: >>CG:[call.5000.46856056]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856056 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856056) 18:38:49:627 CTIOS1-ctios Trace: >>CG:[call.5000.46856056]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856056 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46856056) 18:38:49:627 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856056.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:49:627 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856056.42062]:eCallClearedEvent,Msk(3f0000) 18:38:49:627 CTIOS1-ctios Trace: >>CG:[call.5000.46856056]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856056 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46856056) 18:38:49:627 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:38:49:627 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:38:49:627 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856056.42062]:eCallEndEvent 18:38:49:627 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856056 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:49:627 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:49:627 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:49:628 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:49:628 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:49:628 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:49:628 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:49:628 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:49:628 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:49:629 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eNotReady) 18:38:49:640 CTIOS1-ctios Trace: >>CG:[call.5000.46855619]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855619 ConnDevIDTyp:1 ConnDevID:0412651813 MsgID:eCallEndEvent DvrKey:call.5000.46855619) 18:38:49:640 CTIOS1-ctios Trace: Removed CallConnection(0412651813.1). 18:38:49:640 CTIOS1-ctios Trace: Removed CallConnection(51055.0). 18:38:49:640 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855619 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:49:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855619.0412651813]:eCallEndEvent 18:38:49:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855619.51055]:eCallEndEvent 18:38:49:640 CTIOS1-ctios Trace: >>CG:[agent.5000.33661]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10584 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51055 AGID:33661 AGInstr:51055 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33661 AGAvailStatus:1) 18:38:49:641 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33661]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:49:641 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33661]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:49:641 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33661]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:49:657 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32372740 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4341 LogdOnTimeTdy:16846 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2806 LogdOnTimeSess:4713 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:323 IntCallsTimeSess:111 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:333 IntCallsTimeTdy:113 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:38:49:670 CTIOS1-ctios Trace: >>CG:[call.5000.46855292]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855292 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855292 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0923630277 CallWrpupData:BB_1218_NetwokIssue/NoBrowsing ,183 NewConnDevID:42244 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855292 ecc:(...)) 18:38:49:671 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855292.0923630277]:eCallDataUpdateEvent 18:38:49:671 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855292.42244]:eCallDataUpdateEvent 18:38:49:782 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:0) 18:38:49:783 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:38:49:783 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:49:783 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:49:783 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:49:783 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:49:783 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:49:783 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:49:783 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:49:783 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:49:783 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:49:784 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:38:49:877 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207552 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207552 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991421) 18:38:49:881 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207553 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207553 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991423) 18:38:49:890 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:1) 18:38:49:891 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eTalking),Msk(0) 18:38:49:891 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:891 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:891 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:891 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:891 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:891 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:891 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:891 CTIOS1-ctios Trace: >>CG:[call.5000.46856058]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856058 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42214 ConnDevID:42214 MsgID:eCallBeginEvent DvrKey:call.5000.46856058 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105129))) 18:38:49:891 CTIOS1-ctios Trace: >>CG:[call.5000.46856058]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856058 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42214 CallngDevID:42214 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856058) 18:38:49:891 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856058 18:38:49:891 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:0) 18:38:49:891 CTIOS1-ctios Trace: [call.5000.46856058] CallConnection(42214.0) found DeviceID(42214) AgentID(42656). 18:38:49:891 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:49:892 CTIOS1-ctios Trace: Added CallConnection(42214.0). 18:38:49:892 CTIOS1-ctios Trace: [call.5000.46856058]::CreateCallConnection(): CallConnection(42214.0) created successfully. 18:38:49:892 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856058.42214]:eCallBeginEvent,Msk(bf0002) 18:38:49:892 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856058.42214]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:49:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eTalking),Msk(0) 18:38:49:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:892 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:892 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:892 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:49:907 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:49:907 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:49:907 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:49:907 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:49:908 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:49:908 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:49:908 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:49:911 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:49:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:49:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:49:911 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:49:955 CTIOS1-ctios Trace: [call.5000.154709928] Found CallConnection(21057.0) for device 21057. 18:38:49:955 CTIOS1-ctios Trace: [call.5000.154709928] Found CallConnection(21057.0) for device 21057. 18:38:50:007 CTIOS1-ctios Trace: >>CG:[agent.5000.36380]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10974 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21175 AGID:36380 AGInstr:21175 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36380 AGAvailStatus:0) 18:38:50:008 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36380]:eAgentStateEvent(eTalking),Msk(0) 18:38:50:008 CTIOS1-ctios Trace: >>CG:[call.5000.198845533]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845533 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845533 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03343647573 NewConnDevID:03343647573 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845533 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105129))) 18:38:50:008 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845533.03343647573]:eCallDataUpdateEvent,Msk(bf0002) 18:38:50:008 CTIOS1-ctios Trace: >>CG:[call.5000.198845533]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845533 ConnDevIDTyp:0 SVC#:402 SVCID:5028 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:502 SGID:5037 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21175 CallngDevID:03343647573 CalldDevID:21175 LstRedirDevID:(null) AnsDevID:21175 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845533 Trnk#:0 TrnkGrp#:0) 18:38:50:008 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845533.21175]:eCallDataUpdateEvent,Msk(3f0001) 18:38:50:008 CTIOS1-ctios Trace: [call.5000.198845533] Found CallConnection(03343647573.1). 18:38:50:008 CTIOS1-ctios Trace: [call.5000.198845533] Found CallConnection(03343647573.1). 18:38:50:009 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845533.03343647573]:eCallEstablishedEvent,Msk(bf01a6) 18:38:50:009 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845533.21175]:eCallEstablishedEvent,Msk(bf01a6) 18:38:50:014 CTIOS1-ctios Trace: >>CG:[call.5000.154709928]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709928 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21057 RelDevID:21057 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709928) 18:38:50:014 CTIOS1-ctios Trace: >>CG:[call.5000.154709928]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709928 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3378031220 RelDevID:3378031220 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709928) 18:38:50:014 CTIOS1-ctios Trace: >>CG:[call.5000.154709928]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709928 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3378031220 MsgID:eCallClearedEvent DvrKey:call.5000.154709928) 18:38:50:014 CTIOS1-ctios Trace: >>CG:[agent.5000.36409]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:621 SGID:6071 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11002 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21057 AGID:36409 AGInstr:21057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36409 AGAvailStatus:0) 18:38:50:014 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709928.3378031220]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:50:014 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709928.21057]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:50:015 CTIOS1-ctios Trace: [agent.5000.36409]: Current Wrapup Mode = 3 18:38:50:015 CTIOS1-ctios Trace: <-SND[ITSD-South-2640-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709928.21057]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:50:015 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709928.3378031220]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:50:015 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709928.21057]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:50:015 CTIOS1-ctios Trace: <-SND[ITSD-South-2640-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709928.21057]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:50:015 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709928.3378031220]:eCallClearedEvent,Msk(3f0000) 18:38:50:015 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709928.21057]:eCallClearedEvent,Msk(3f0000) 18:38:50:015 CTIOS1-ctios Trace: <-SND[ITSD-South-2640-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709928.21057]:eCallClearedEvent,Msk(3f0000) 18:38:50:015 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36409]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:50:015 CTIOS1-ctios Trace: <-SND[ITSD-South-2640-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36409]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:50:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420881]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420881 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41290 ConnDevID:41290 MsgID:eCallBeginEvent DvrKey:call.5000.2131420881) 18:38:50:034 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420881 18:38:50:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420881]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420881 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41290 CallngDevID:41290 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420881) 18:38:50:034 CTIOS1-ctios Trace: [call.5000.2131420881] CallConnection(41290.0) found DeviceID(41290) AgentID(). 18:38:50:035 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:50:035 CTIOS1-ctios Trace: Added CallConnection(41290.0). 18:38:50:035 CTIOS1-ctios Trace: [call.5000.2131420881]::CreateCallConnection(): CallConnection(41290.0) created successfully. 18:38:50:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420881]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420881 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420881 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41290 NewConnDevID:41290 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420881) 18:38:50:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420881]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420881 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41290 CallngDevID:41290 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420881) 18:38:50:035 CTIOS1-ctios Trace: [call.5000.2131420881] Found CallConnection(41290.0) for device 41290. 18:38:50:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420881]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420881 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420881 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41290 NewConnDevID:41290 RCallKeyDay:151314 RCallKeyCID:207552 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420881 ICMEntUniqID:icm.151314.207552 RCallKeySeq#:1) 18:38:50:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420881]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420881 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41290 AlrtgDevID: CallngDevID:41290 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420881 Trnk#:0 TrnkGrp#:0) 18:38:50:036 CTIOS1-ctios Trace: [call.5000.2131420881] Found CallConnection(41290.0) for device 41290. 18:38:50:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420881]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420881 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41290 AlrtgDevID:51023 CallngDevID:41290 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420881 Trnk#:0 TrnkGrp#:0) 18:38:50:036 CTIOS1-ctios Trace: [call.5000.2131420881] Found CallConnection(41290.0) for device 41290. 18:38:50:036 CTIOS1-ctios Trace: [call.5000.2131420881]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:50:036 CTIOS1-ctios Trace: [call.5000.2131420881] CallConnection(41290.0) found DeviceID(51023) AgentID(33632). 18:38:50:036 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:50:036 CTIOS1-ctios Trace: Added CallConnection(41290.0). 18:38:50:036 CTIOS1-ctios Trace: [call.5000.2131420881]::CreateCallConnection(): CallConnection(41290.0) created successfully. 18:38:50:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420881.41290]:eCallBeginEvent,Msk(bf0002) 18:38:50:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420881.41290]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:50:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420881.41290]:eCallDataUpdateEvent,Msk(bf0002) 18:38:50:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420881.41290]:eCallOriginatedEvent,Msk(bf0002) 18:38:50:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420881.41290]:eCallDataUpdateEvent,Msk(bf0002) 18:38:50:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420881]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420881 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420881 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41290 NewConnDevID:41290 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420881 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105129))) 18:38:50:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420881.41290]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:50:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420881.51023]:eCallBeginEvent 18:38:50:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420881.41290]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:50:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420881.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:50:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420881]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420881 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41290 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420881 Trnk#:0 TrnkGrp#:0) 18:38:50:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420881.41290]:eCallDataUpdateEvent,Msk(bf0002) 18:38:50:037 CTIOS1-ctios Trace: [call.5000.2131420881] Found CallConnection(41290.0). 18:38:50:037 CTIOS1-ctios Trace: [call.5000.2131420881] Found CallConnection(41290.0). 18:38:50:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420881.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:50:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420881.41290]:eCallEstablishedEvent,Msk(bf01a6) 18:38:50:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420881.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:50:037 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:50:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420881]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420881 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420881) 18:38:50:038 CTIOS1-ctios Trace: [call.5000.2131420881] Found CallConnection(51023.0). 18:38:50:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:50:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:50:038 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:50:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420881.41290]: eCallHeldEvent,Msk(bf0126) 18:38:50:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420881.51023]: eCallHeldEvent,Msk(bf000a) 18:38:50:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420882]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420882 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41305 ConnDevID:41305 MsgID:eCallBeginEvent DvrKey:call.5000.2131420882) 18:38:50:042 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420882 18:38:50:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420882]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420882 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41305 CallngDevID:41305 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420882) 18:38:50:043 CTIOS1-ctios Trace: [call.5000.2131420882] CallConnection(41305.0) found DeviceID(41305) AgentID(). 18:38:50:043 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:50:043 CTIOS1-ctios Trace: Added CallConnection(41305.0). 18:38:50:043 CTIOS1-ctios Trace: [call.5000.2131420882]::CreateCallConnection(): CallConnection(41305.0) created successfully. 18:38:50:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420882]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420882 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420882 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41305 NewConnDevID:41305 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420882) 18:38:50:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420882]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420882 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41305 CallngDevID:41305 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420882) 18:38:50:043 CTIOS1-ctios Trace: [call.5000.2131420882] Found CallConnection(41305.0) for device 41305. 18:38:50:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420882]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420882 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420882 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41305 NewConnDevID:41305 RCallKeyDay:151314 RCallKeyCID:207553 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420882 ICMEntUniqID:icm.151314.207553 RCallKeySeq#:1) 18:38:50:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420882]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420882 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41305 AlrtgDevID: CallngDevID:41305 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420882 Trnk#:0 TrnkGrp#:0) 18:38:50:044 CTIOS1-ctios Trace: [call.5000.2131420882] Found CallConnection(41305.0) for device 41305. 18:38:50:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420882]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420882 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41305 AlrtgDevID:51044 CallngDevID:41305 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420882 Trnk#:0 TrnkGrp#:0) 18:38:50:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420882.41305]:eCallBeginEvent,Msk(bf0002) 18:38:50:044 CTIOS1-ctios Trace: [call.5000.2131420882] Found CallConnection(41305.0) for device 41305. 18:38:50:044 CTIOS1-ctios Trace: [call.5000.2131420882]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:50:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420882.41305]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:50:044 CTIOS1-ctios Trace: [call.5000.2131420882] CallConnection(41305.0) found DeviceID(51044) AgentID(05230). 18:38:50:044 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:50:044 CTIOS1-ctios Trace: Added CallConnection(41305.0). 18:38:50:044 CTIOS1-ctios Trace: [call.5000.2131420882]::CreateCallConnection(): CallConnection(41305.0) created successfully. 18:38:50:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420882]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420882 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420882 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41305 NewConnDevID:41305 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420882 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105129))) 18:38:50:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420882]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420882 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41305 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420882 Trnk#:0 TrnkGrp#:0) 18:38:50:044 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:50:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420882.41305]:eCallDataUpdateEvent,Msk(bf0002) 18:38:50:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420882.41305]:eCallOriginatedEvent,Msk(bf0002) 18:38:50:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420882.41305]:eCallDataUpdateEvent,Msk(bf0002) 18:38:50:044 CTIOS1-ctios Trace: [call.5000.2131420882] Found CallConnection(41305.0). 18:38:50:044 CTIOS1-ctios Trace: [call.5000.2131420882] Found CallConnection(41305.0). 18:38:50:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420882.41305]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:50:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420882.51044]:eCallBeginEvent 18:38:50:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420882.41305]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:50:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420882.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:50:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420882.41305]:eCallDataUpdateEvent,Msk(bf0002) 18:38:50:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420882.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:50:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420882.41305]:eCallEstablishedEvent,Msk(bf01a6) 18:38:50:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420882.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:50:045 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:50:045 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:50:045 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:50:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420882]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420882 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420882) 18:38:50:046 CTIOS1-ctios Trace: [call.5000.2131420882] Found CallConnection(51044.0). 18:38:50:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420882.41305]: eCallHeldEvent,Msk(bf0126) 18:38:50:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420882.51044]: eCallHeldEvent,Msk(bf000a) 18:38:50:063 CTIOS1-ctios Trace: >>CG:[call.5000.46856058]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856058 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42214 RelDevID:42214 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856058) 18:38:50:063 CTIOS1-ctios Trace: >>CG:[call.5000.46856058]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856058 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42214 MsgID:eCallClearedEvent DvrKey:call.5000.46856058) 18:38:50:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856058.42214]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:50:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856058.42214]:eCallClearedEvent,Msk(3f0000) 18:38:50:063 CTIOS1-ctios Trace: >>CG:[call.5000.46856058]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856058 ConnDevIDTyp:0 ConnDevID:42214 MsgID:eCallEndEvent DvrKey:call.5000.46856058) 18:38:50:063 CTIOS1-ctios Trace: Removed CallConnection(42214.0). 18:38:50:063 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856058 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:50:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856058.42214]:eCallEndEvent 18:38:50:063 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:1) 18:38:50:063 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:50:064 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:064 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:064 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:064 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:064 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:064 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:064 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:078 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:402 SVCID:5028 SG#:502 SGID:5037 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21153 ANI:3033333050 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206863 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206863 RCallKeySeq#:1 CallTypIDTag:5033 PreCallIIDTag:7990278) 18:38:50:085 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eAvailable) 18:38:50:098 CTIOS1-ctios Trace: >>CG:[call.5000.2131420881]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420881 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420881 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41290 NewConnDevID:41290 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420881 ecc:(...)) 18:38:50:099 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420881.41290]:eCallDataUpdateEvent,Msk(bf0126) 18:38:50:099 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420881.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:50:105 CTIOS1-ctios Trace: >>CG:[call.5000.2131420882]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420882 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420882 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41305 NewConnDevID:41305 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420882 ecc:(...)) 18:38:50:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420882.41305]:eCallDataUpdateEvent,Msk(bf0126) 18:38:50:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420882.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:50:108 CTIOS1-ctios Trace: >>CG:[agent.5000.36226]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9947 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21153 AGID:36226 AGInstr:21153 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36226 AGAvailStatus:0) 18:38:50:108 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36226]:eAgentStateEvent(eReserved),Msk(0) 18:38:50:108 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36226]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:50:146 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:1) 18:38:50:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:50:146 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:50:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:146 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:38:50:146 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:146 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:146 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:146 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:38:50:149 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:50:149 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:50:150 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:208 CTIOS1-ctios Trace: >>CG:[call.5000.46856059]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856059 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:9103222028364 DNIS:42760 ConnDevID:9103222028364 MsgID:eCallBeginEvent DvrKey:call.5000.46856059) 18:38:50:209 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856059 18:38:50:209 CTIOS1-ctios Trace: >>CG:[call.5000.46856059]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856059 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9103222028364 AlrtgDevID:(null) CallngDevID:9103222028364 CalldDevID:42760 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856059 Trnk#:0 TrnkGrp#:0) 18:38:50:209 CTIOS1-ctios Trace: [call.5000.46856059]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9103222028364. 18:38:50:209 CTIOS1-ctios Trace: CallConnection(9103222028364.1) created AgentObject (Device) for DeviceID(9103222028364). 18:38:50:209 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:50:209 CTIOS1-ctios Trace: Added CallConnection(9103222028364.1). 18:38:50:209 CTIOS1-ctios Trace: [call.5000.46856059]::CreateCallConnection(): CallConnection(9103222028364.1) created successfully. 18:38:50:209 CTIOS1-ctios Trace: >>CG:[call.5000.46856059]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856059 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:9053 SGID:8668 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:9103222028364 AlrtgDevID:42760 CallngDevID:9103222028364 CalldDevID:42760 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856059 Trnk#:0 TrnkGrp#:0) 18:38:50:209 CTIOS1-ctios Trace: [call.5000.46856059] Found CallConnection(9103222028364.1) for device 9103222028364. 18:38:50:209 CTIOS1-ctios Trace: [call.5000.46856059]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42760. 18:38:50:209 CTIOS1-ctios Trace: [call.5000.46856059] CallConnection(9103222028364.1) found DeviceID(42760) AgentID(48102). 18:38:50:209 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:50:209 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856059.9103222028364]:eCallBeginEvent 18:38:50:209 CTIOS1-ctios Trace: Added CallConnection(9103222028364.1). 18:38:50:209 CTIOS1-ctios Trace: [call.5000.46856059]::CreateCallConnection(): CallConnection(9103222028364.1) created successfully. 18:38:50:209 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856059.9103222028364]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:50:209 CTIOS1-ctios Trace: <-SND[GR3-161-3EC4-4780-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856059.42760]:eCallBeginEvent 18:38:50:209 CTIOS1-ctios Trace: [call.5000.2131420620.42760] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:50:209 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856059.42760]:eCallBeginEvent 18:38:50:209 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856059.9103222028364]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:50:210 CTIOS1-ctios Trace: <-SND[GR3-161-3EC4-4780-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420620.42760]:eButtonEnablementMaskChange,Msk(3c0000) 18:38:50:210 CTIOS1-ctios Trace: <-SND[GR3-161-3EC4-4780-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856059.42760]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:38:50:210 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856059.42760]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:38:50:242 CTIOS1-ctios Trace: >>CG:[call.5000.198845534]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845534 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:3033333050 DNIS:21153 Dialed#:45433 ConnDevID:3033333050 RCallKeyDay:151314 RCallKeyCID:206863 MsgID:eCallBeginEvent DvrKey:call.5000.198845534 ecc:(...) ICMEntUniqID:icm.151314.206863 RCallKeySeq#:2) 18:38:50:242 CTIOS1-ctios Trace: >>CG:[call.5000.198845534]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845534 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3033333050 AlrtgDevID:(null) CallngDevID:3033333050 CalldDevID:21153 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845534 Trnk#:0 TrnkGrp#:0) 18:38:50:242 CTIOS1-ctios Trace: >>CG:[call.5000.198845534]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845534 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:502 SGID:5037 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3033333050 AlrtgDevID:21153 CallngDevID:3033333050 CalldDevID:21153 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845534 Trnk#:0 TrnkGrp#:0) 18:38:50:242 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845534 18:38:50:242 CTIOS1-ctios Trace: [call.5000.198845534]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3033333050. 18:38:50:242 CTIOS1-ctios Trace: CallConnection(3033333050.1) created AgentObject (Device) for DeviceID(3033333050). 18:38:50:242 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:50:242 CTIOS1-ctios Trace: Added CallConnection(3033333050.1). 18:38:50:242 CTIOS1-ctios Trace: [call.5000.198845534]::CreateCallConnection(): CallConnection(3033333050.1) created successfully. 18:38:50:243 CTIOS1-ctios Trace: [call.5000.198845534] Found CallConnection(3033333050.1) for device 3033333050. 18:38:50:243 CTIOS1-ctios Trace: [call.5000.198845534]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21153. 18:38:50:243 CTIOS1-ctios Trace: [call.5000.198845534] CallConnection(3033333050.1) found DeviceID(21153) AgentID(36226). 18:38:50:243 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:50:243 CTIOS1-ctios Trace: Added CallConnection(3033333050.1). 18:38:50:243 CTIOS1-ctios Trace: [call.5000.198845534]::CreateCallConnection(): CallConnection(3033333050.1) created successfully. 18:38:50:243 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845534.3033333050]:eCallBeginEvent 18:38:50:243 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845534.3033333050]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:50:243 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845534.21153]:eCallBeginEvent 18:38:50:243 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845534.3033333050]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:50:243 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845534.21153]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:50:244 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:607 SVCID:6107 SG#:606 SGID:6059 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42550 ANI:3219249245 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207076 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207076 RCallKeySeq#:1 CallTypIDTag:5131 PreCallIIDTag:7990612) 18:38:50:268 CTIOS1-ctios Trace: >>CG:[agent.5000.42231]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8614 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42087 AGID:42231 AGInstr:42087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42231 AGAvailStatus:0) 18:38:50:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:50:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:50:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:50:269 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:50:269 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:50:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:50:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:50:270 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:50:273 CTIOS1-ctios Trace: >>CG:[call.5000.46856059]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856059 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856059 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5042 QryRuleID:5045 ANI:103222028364 ConnDevID:9103222028364 NewConnDevID:9103222028364 RCallKeyDay:151314 RCallKeyCID:202410 CustPh#:103222028364 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856059 ecc:(...) ICMEntUniqID:icm.151314.202410 RCallKeySeq#:1) 18:38:50:273 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856059.9103222028364]:eCallDataUpdateEvent,Msk(bf0002) 18:38:50:273 CTIOS1-ctios Trace: <-SND[GR3-161-3EC4-4780-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856059.42760]:eCallDataUpdateEvent,Msk(3c0001) 18:38:50:273 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856059.42760]:eCallDataUpdateEvent,Msk(3c0001) 18:38:50:274 CTIOS1-ctios Trace: >>CG:[agent.5000.48613]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10810 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42550 AGID:48613 AGInstr:42550 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48613 AGAvailStatus:0) 18:38:50:274 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:eAgentStateEvent(eReserved),Msk(0) 18:38:50:275 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:50:275 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:50:275 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:50:275 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:50:275 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:50:275 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:50:275 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:50:275 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48613]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:50:275 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:50:282 CTIOS1-ctios Trace: >>CG:[call.5000.46856059]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856059 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856059 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5042 QryRuleID:5045 ConnDevID:9103222028364 NewConnDevID:9103222028364 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856059 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105129))) 18:38:50:283 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856059.9103222028364]:eCallDataUpdateEvent,Msk(bf0002) 18:38:50:283 CTIOS1-ctios Trace: <-SND[GR3-161-3EC4-4780-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856059.42760]:eCallDataUpdateEvent,Msk(3c0001) 18:38:50:283 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856059.42760]:eCallDataUpdateEvent,Msk(3c0001) 18:38:50:283 CTIOS1-ctios Trace: >>CG:[call.5000.46856059]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856059 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:9053 SGID:8668 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42760 CallngDevID:9103222028364 CalldDevID:42760 LstRedirDevID:(null) AnsDevID:42760 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856059 Trnk#:0 TrnkGrp#:0) 18:38:50:283 CTIOS1-ctios Trace: [call.5000.46856059] Found CallConnection(9103222028364.1). 18:38:50:283 CTIOS1-ctios Trace: [call.5000.46856059] Found CallConnection(9103222028364.1). 18:38:50:283 CTIOS1-ctios Trace: [call.5000.2131420620.42760] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1800 18:38:50:283 CTIOS1-ctios Trace: [call.5000.2131420620.42760] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1a40 18:38:50:283 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856059.9103222028364]:eCallEstablishedEvent,Msk(bf01a6) 18:38:50:283 CTIOS1-ctios Trace: <-SND[GR3-161-3EC4-4780-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420620.42760]:eButtonEnablementMaskChange,Msk(3c1800) 18:38:50:283 CTIOS1-ctios Trace: <-SND[GR3-161-3EC4-4780-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420620.42760]:eButtonEnablementMaskChange,Msk(3c1a40) 18:38:50:284 CTIOS1-ctios Trace: <-SND[GR3-161-3EC4-4780-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856059.42760]:eCallEstablishedEvent,Msk(3c1a40) 18:38:50:284 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856059.42760]:eCallEstablishedEvent,Msk(3c1a40) 18:38:50:284 CTIOS1-ctios Trace: [call.5000.46856059] Found CallConnection(42760.0) for device 42760. 18:38:50:300 CTIOS1-ctios Trace: [call.5000.46855692] Found CallConnection(42540.0) for device 42540. 18:38:50:303 CTIOS1-ctios Trace: [call.5000.46855692] Found CallConnection(42540.0) for device 42540. 18:38:50:305 CTIOS1-ctios Trace: >>CG:[call.5000.46855692]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855692 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42540 RelDevID:42540 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855692) 18:38:50:305 CTIOS1-ctios Trace: >>CG:[call.5000.46855692]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855692 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:04235715574 RelDevID:04235715574 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855692) 18:38:50:305 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855692.04235715574]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:50:305 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855692.42540]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:50:305 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855692.04235715574]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:50:305 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855692.42540]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:50:305 CTIOS1-ctios Trace: >>CG:[call.5000.46855692]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855692 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:04235715574 MsgID:eCallClearedEvent DvrKey:call.5000.46855692) 18:38:50:305 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855692.04235715574]:eCallClearedEvent,Msk(3f0000) 18:38:50:305 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855692.42540]:eCallClearedEvent,Msk(3f0000) 18:38:50:311 CTIOS1-ctios Trace: >>CG:[agent.5000.48500]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:614 SGID:6065 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10656 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42540 AGID:48500 AGInstr:42540 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48500 AGAvailStatus:0) 18:38:50:311 CTIOS1-ctios Trace: [agent.5000.48500]: Current Wrapup Mode = 3 18:38:50:312 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48500]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:50:312 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48500]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:50:312 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48500]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:50:315 CTIOS1-ctios Trace: [call.5000.46856059] Found CallConnection(42760.0) for device 42760. 18:38:50:327 CTIOS1-ctios Trace: >>CG:[call.5000.46856062]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856062 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:3219249245 DNIS:42550 Dialed#:45233 ConnDevID:3219249245 RCallKeyDay:151314 RCallKeyCID:207076 MsgID:eCallBeginEvent DvrKey:call.5000.46856062 ecc:(...) ICMEntUniqID:icm.151314.207076 RCallKeySeq#:2) 18:38:50:327 CTIOS1-ctios Trace: >>CG:[call.5000.46856062]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856062 ConnDevIDTyp:1 SVC#:607 SVCID:6107 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3219249245 AlrtgDevID:(null) CallngDevID:3219249245 CalldDevID:42550 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856062 Trnk#:0 TrnkGrp#:0) 18:38:50:327 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856062 18:38:50:327 CTIOS1-ctios Trace: [call.5000.46856062]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3219249245. 18:38:50:327 CTIOS1-ctios Trace: CallConnection(3219249245.1) created AgentObject (Device) for DeviceID(3219249245). 18:38:50:327 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:50:327 CTIOS1-ctios Trace: Added CallConnection(3219249245.1). 18:38:50:327 CTIOS1-ctios Trace: [call.5000.46856062]::CreateCallConnection(): CallConnection(3219249245.1) created successfully. 18:38:50:327 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856062.3219249245]:eCallBeginEvent 18:38:50:327 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856062.3219249245]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:50:328 CTIOS1-ctios Trace: >>CG:[call.5000.46856062]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856062 ConnDevIDTyp:1 SVC#:607 SVCID:6107 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:606 SGID:6059 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3219249245 AlrtgDevID:42550 CallngDevID:3219249245 CalldDevID:42550 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856062 Trnk#:0 TrnkGrp#:0) 18:38:50:328 CTIOS1-ctios Trace: [call.5000.46856062] Found CallConnection(3219249245.1) for device 3219249245. 18:38:50:328 CTIOS1-ctios Trace: [call.5000.46856062]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42550. 18:38:50:328 CTIOS1-ctios Trace: [call.5000.46856062] CallConnection(3219249245.1) found DeviceID(42550) AgentID(48613). 18:38:50:328 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:50:328 CTIOS1-ctios Trace: Added CallConnection(3219249245.1). 18:38:50:328 CTIOS1-ctios Trace: [call.5000.46856062]::CreateCallConnection(): CallConnection(3219249245.1) created successfully. 18:38:50:329 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856062.42550]:eCallBeginEvent 18:38:50:329 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856062.3219249245]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:50:329 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856062.42550]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:50:359 CTIOS1-ctios Trace: >>CG:[call.5000.2131420620]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420620 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42760 RelDevID:42760 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420620) 18:38:50:359 CTIOS1-ctios Trace: [call.5000.2131420620.42760] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:50:359 CTIOS1-ctios Trace: [call.5000.46856059.42760] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:38:50:359 CTIOS1-ctios Trace: >>CG:[call.5000.2131420620]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420620 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41391 RelDevID:41391 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420620) 18:38:50:359 CTIOS1-ctios Trace: >>CG:[call.5000.2131420620]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420620 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41391 MsgID:eCallClearedEvent DvrKey:call.5000.2131420620) 18:38:50:359 CTIOS1-ctios Trace: >>CG:[call.5000.2131420620]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420620 ConnDevIDTyp:0 ConnDevID:41391 MsgID:eCallEndEvent DvrKey:call.5000.2131420620) 18:38:50:359 CTIOS1-ctios Trace: [call.5000.2131420620.42760] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:50:359 CTIOS1-ctios Trace: [call.5000.46856059.42760] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:38:50:359 CTIOS1-ctios Trace: Removed CallConnection(41391.0). 18:38:50:359 CTIOS1-ctios Trace: Removed CallConnection(42760.0). 18:38:50:359 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420620 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:50:359 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420620.41391]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:50:359 CTIOS1-ctios Trace: <-SND[GR3-161-3EC4-4780-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420620.42760]:eButtonEnablementMaskChange,Msk(3c0000) 18:38:50:359 CTIOS1-ctios Trace: <-SND[GR3-161-3EC4-4780-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856059.42760]:eButtonEnablementMaskChange,Msk(bf01a6) 18:38:50:359 CTIOS1-ctios Trace: <-SND[GR3-161-3EC4-4780-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420620.42760]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:50:359 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420620.42760]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:50:359 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420620.41391]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:50:360 CTIOS1-ctios Trace: <-SND[GR3-161-3EC4-4780-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420620.42760]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:50:360 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420620.42760]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:50:360 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420620.41391]:eCallClearedEvent,Msk(3f0000) 18:38:50:360 CTIOS1-ctios Trace: <-SND[GR3-161-3EC4-4780-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420620.42760]:eCallClearedEvent,Msk(3c0000) 18:38:50:360 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420620.42760]:eCallClearedEvent,Msk(3c0000) 18:38:50:360 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420620.41391]:eCallEndEvent 18:38:50:360 CTIOS1-ctios Trace: <-SND[GR3-161-3EC4-4780-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420620.42760]:eButtonEnablementMaskChange,Msk(3c0000) 18:38:50:360 CTIOS1-ctios Trace: <-SND[GR3-161-3EC4-4780-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856059.42760]:eButtonEnablementMaskChange,Msk(bf01a6) 18:38:50:360 CTIOS1-ctios Trace: <-SND[GR3-161-3EC4-4780-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420620.42760]:eCallEndEvent 18:38:50:360 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420620.42760]:eCallEndEvent 18:38:50:391 CTIOS1-ctios Trace: >>CG:[agent.5000.48102]:eQueryAgentStatisticsConf(IID:32372899 PrphID:5000 AGExt:42760 AGID:48102 AGInstr:42760 UniqObjID:agent.5000.48102 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:96 LogdOnTimeTdy:23864 NotRdyTimeTdy:7313 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:52 LogdOnTimeSess:9740 NotRdyTimeSess:1708 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:17 AutoOutCallsTlkTimeSess:2962 AutoOutCallsTimeSess:3031 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:17 AutoOutCallsTlkTimeTdy:2962 AutoOutCallsTimeTdy:3031 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:3 PrvwCallsTlkTimeSess:533 PrvwCallsTi 18:38:50:391 CTIOS1-ctios Trace: <-SND[GR3-161-3EC4-4780-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48102]:eOnNewAgentStatisticsEvent 18:38:50:439 CTIOS1-ctios Trace: >>CG:[call.5000.2131420882]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420882 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420882) 18:38:50:439 CTIOS1-ctios Trace: >>CG:[call.5000.2131420882]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420882 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41305 RelDevID:41305 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420882) 18:38:50:440 CTIOS1-ctios Trace: >>CG:[call.5000.2131420882]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420882 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41305 MsgID:eCallClearedEvent DvrKey:call.5000.2131420882) 18:38:50:440 CTIOS1-ctios Trace: >>CG:[call.5000.2131420882]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420882 ConnDevIDTyp:0 ConnDevID:41305 MsgID:eCallEndEvent DvrKey:call.5000.2131420882) 18:38:50:440 CTIOS1-ctios Trace: Removed CallConnection(41305.0). 18:38:50:440 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:50:440 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420882 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:50:440 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:50:440 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420882.41305]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:50:440 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420882.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:50:440 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420882.41305]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:50:441 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420882.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:50:441 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420882.41305]:eCallClearedEvent,Msk(3f0000) 18:38:50:441 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420882.51044]:eCallClearedEvent,Msk(3f0000) 18:38:50:441 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420882.41305]:eCallEndEvent 18:38:50:441 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420882.51044]:eCallEndEvent 18:38:50:441 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:50:441 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:441 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:472 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32372900 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5133 LogdOnTimeTdy:9464 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:309 LogdOnTimeSess:718 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:50:522 CTIOS1-ctios Trace: >>CG:[call.5000.2131420881]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420881 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420881) 18:38:50:522 CTIOS1-ctios Trace: >>CG:[call.5000.2131420881]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420881 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41290 RelDevID:41290 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420881) 18:38:50:522 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420881.41290]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:50:522 CTIOS1-ctios Trace: >>CG:[call.5000.2131420881]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420881 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41290 MsgID:eCallClearedEvent DvrKey:call.5000.2131420881) 18:38:50:522 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420881.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:50:522 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420881.41290]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:50:522 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420881.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:50:522 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420881.41290]:eCallClearedEvent,Msk(3f0000) 18:38:50:522 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420881.51023]:eCallClearedEvent,Msk(3f0000) 18:38:50:522 CTIOS1-ctios Trace: >>CG:[call.5000.2131420881]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420881 ConnDevIDTyp:0 ConnDevID:41290 MsgID:eCallEndEvent DvrKey:call.5000.2131420881) 18:38:50:523 CTIOS1-ctios Trace: Removed CallConnection(41290.0). 18:38:50:523 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:50:523 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420881 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:50:523 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420881.41290]:eCallEndEvent 18:38:50:523 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420881.51023]:eCallEndEvent 18:38:50:523 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:50:523 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:50:523 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:523 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:549 CTIOS1-ctios Trace: [call.5000.198845533] Found CallConnection(21175.0) for device 21175. 18:38:50:555 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32372901 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5965 LogdOnTimeTdy:9369 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5965 LogdOnTimeSess:9369 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:50:567 CTIOS1-ctios Trace: >>CG:[call.5000.46856059]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856059 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856059 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5042 QryRuleID:5045 ConnDevID:9103222028364 NewConnDevID:9103222028364 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856059 ecc:(...)) 18:38:50:567 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856059.9103222028364]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:50:567 CTIOS1-ctios Trace: <-SND[GR3-161-3EC4-4780-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856059.42760]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:50:567 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856059.42760]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:50:587 CTIOS1-ctios Trace: [call.5000.198845533] Found CallConnection(21175.0) for device 21175. 18:38:50:601 CTIOS1-ctios Trace: >>CG:[agent.5000.42231]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8614 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42087 AGID:42231 AGInstr:42087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42231 AGAvailStatus:1) 18:38:50:601 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:50:601 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:601 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:601 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:601 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:601 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:602 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:602 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:613 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10860 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42243 AGID:48630 AGInstr:42243 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48630 AGAvailStatus:0) 18:38:50:613 CTIOS1-ctios Trace: >>CG:[call.5000.46856057]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856057 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856057 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0544636317 NewConnDevID:0544636317 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856057 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105130))) 18:38:50:614 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:eAgentStateEvent(eTalking),Msk(0) 18:38:50:614 CTIOS1-ctios Trace: >>CG:[call.5000.46856057]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856057 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42243 CallngDevID:0544636317 CalldDevID:42243 LstRedirDevID:(null) AnsDevID:42243 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856057 Trnk#:0 TrnkGrp#:0) 18:38:50:614 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eAgentStateEvent(eTalking),Msk(0) 18:38:50:614 CTIOS1-ctios Trace: [call.5000.46856057] Found CallConnection(0544636317.1). 18:38:50:614 CTIOS1-ctios Trace: [call.5000.46856057] Found CallConnection(0544636317.1). 18:38:50:614 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:50:614 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:50:614 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:50:614 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:50:614 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:50:614 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:50:614 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:50:614 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856057.0544636317]:eCallDataUpdateEvent,Msk(bf0002) 18:38:50:614 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856057.42243]:eCallDataUpdateEvent,Msk(3f0001) 18:38:50:615 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856057.42243]:eCallDataUpdateEvent,Msk(3f0001) 18:38:50:615 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856057.0544636317]:eCallEstablishedEvent,Msk(bf01a6) 18:38:50:615 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856057.42243]:eCallEstablishedEvent,Msk(bf01a6) 18:38:50:615 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856057.42243]:eCallEstablishedEvent,Msk(bf01a6) 18:38:50:615 CTIOS1-ctios Trace: >>CG:[call.5000.154709924]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709924 ConnDevIDTyp:0 ConnDevID:21024 MsgID:eCallEndEvent DvrKey:call.5000.154709924) 18:38:50:615 CTIOS1-ctios Trace: >>CG:[agent.5000.6600]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8966 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21024 AGID:6600 AGInstr:21024 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6600 AGAvailStatus:1) 18:38:50:615 CTIOS1-ctios Trace: Removed CallConnection(673359166.1). 18:38:50:615 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709924.673359166]:eCallEndEvent 18:38:50:615 CTIOS1-ctios Trace: Removed CallConnection(21024.0). 18:38:50:615 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709924 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:50:615 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709924.21024]:eCallEndEvent 18:38:50:615 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6600]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:50:615 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6600]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:645 CTIOS1-ctios Trace: >>CG:[agent.5000.6600]:eQueryAgentStatisticsConf(IID:32372902 PrphID:5000 AGExt:21024 AGID:6600 AGInstr:21024 UniqObjID:agent.5000.6600 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1471 LogdOnTimeTdy:9237 NotRdyTimeTdy:245 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:83 HdlCallsTlkTimeTdy:7059 HdlCallsTimeTdy:7442 IncCallsHldTdy:2 IncCallsHldTimeTdy:29 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1471 LogdOnTimeSess:9237 NotRdyTimeSess:245 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:83 HdlCallsTlkTimeSess:7059 HdlCallsTimeSess:7442 IncCallsHldSess:2 IncCallsHldTimeSess:29 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:354 HdlCallsAftCallTimeTdy:354 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCalls 18:38:50:770 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845533.21175]:eSetCallDataRequest 18:38:50:809 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:50:810 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:50:810 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:50:832 CTIOS1-ctios Trace: >>CG:[call.5000.198845533.21175]:eSetCallDataConf(UniqObjID:call.5000.198845533.21175 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:50:860 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42115 ANI:0543569136 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207255 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207255 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7990929) 18:38:50:861 CTIOS1-ctios Trace: <-SND[FN8-104-D71C-5368-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:50:892 CTIOS1-ctios Trace: >>CG:[agent.5000.48295]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10265 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42115 AGID:48295 AGInstr:42115 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48295 AGAvailStatus:0) 18:38:50:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:eAgentStateEvent(eReserved),Msk(0) 18:38:50:892 CTIOS1-ctios Trace: <-SND[FN8-104-D71C-5368-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48295]:eAgentStateEvent(eReserved),Msk(0) 18:38:50:893 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:50:893 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:50:893 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48295]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:50:893 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48295]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:50:893 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:50:893 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:50:893 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48295]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:50:913 CTIOS1-ctios Trace: >>CG:[call.5000.46855292]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855292 ConnDevIDTyp:0 ConnDevID:42244 MsgID:eCallEndEvent DvrKey:call.5000.46855292) 18:38:50:914 CTIOS1-ctios Trace: Removed CallConnection(0923630277.1). 18:38:50:914 CTIOS1-ctios Trace: Removed CallConnection(42244.0). 18:38:50:914 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855292 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:50:914 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855292.0923630277]:eCallEndEvent 18:38:50:914 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855292.42244]:eCallEndEvent 18:38:50:914 CTIOS1-ctios Trace: >>CG:[agent.5000.42387]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8893 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42244 AGID:42387 AGInstr:42244 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42387 AGAvailStatus:1) 18:38:50:914 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42387]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:50:914 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42387]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:914 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42387]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:914 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42387]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:915 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42387]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:915 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42387]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:915 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42387]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:915 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42387]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:50:932 CTIOS1-ctios Trace: >>CG:[call.5000.46856063]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856063 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0543569136 DNIS:42115 Dialed#:45233 ConnDevID:0543569136 RCallKeyDay:151314 RCallKeyCID:207255 MsgID:eCallBeginEvent DvrKey:call.5000.46856063 ecc:(...) ICMEntUniqID:icm.151314.207255 RCallKeySeq#:2) 18:38:50:932 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856063 18:38:50:933 CTIOS1-ctios Trace: >>CG:[call.5000.46856063]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856063 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0543569136 AlrtgDevID:(null) CallngDevID:0543569136 CalldDevID:42115 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856063 Trnk#:0 TrnkGrp#:0) 18:38:50:933 CTIOS1-ctios Trace: [call.5000.46856063]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0543569136. 18:38:50:933 CTIOS1-ctios Trace: CallConnection(0543569136.1) created AgentObject (Device) for DeviceID(0543569136). 18:38:50:933 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:50:933 CTIOS1-ctios Trace: Added CallConnection(0543569136.1). 18:38:50:933 CTIOS1-ctios Trace: [call.5000.46856063]::CreateCallConnection(): CallConnection(0543569136.1) created successfully. 18:38:50:933 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856063.0543569136]:eCallBeginEvent 18:38:50:933 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856063.0543569136]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:50:933 CTIOS1-ctios Trace: >>CG:[call.5000.46856063]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856063 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0543569136 AlrtgDevID:42115 CallngDevID:0543569136 CalldDevID:42115 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856063 Trnk#:0 TrnkGrp#:0) 18:38:50:933 CTIOS1-ctios Trace: [call.5000.46856063] Found CallConnection(0543569136.1) for device 0543569136. 18:38:50:933 CTIOS1-ctios Trace: [call.5000.46856063]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42115. 18:38:50:933 CTIOS1-ctios Trace: [call.5000.46856063] CallConnection(0543569136.1) found DeviceID(42115) AgentID(48295). 18:38:50:933 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:50:933 CTIOS1-ctios Trace: Added CallConnection(0543569136.1). 18:38:50:933 CTIOS1-ctios Trace: [call.5000.46856063]::CreateCallConnection(): CallConnection(0543569136.1) created successfully. 18:38:50:933 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856063.42115]:eCallBeginEvent 18:38:50:933 CTIOS1-ctios Trace: <-SND[FN8-104-D71C-5368-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856063.42115]:eCallBeginEvent 18:38:50:934 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856063.0543569136]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:50:934 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856063.42115]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:50:934 CTIOS1-ctios Trace: <-SND[FN8-104-D71C-5368-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856063.42115]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:50:945 CTIOS1-ctios Trace: >>CG:[agent.5000.42387]:eQueryAgentStatisticsConf(IID:32372904 PrphID:5000 AGExt:42244 AGID:42387 AGInstr:42244 UniqObjID:agent.5000.42387 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:344 LogdOnTimeTdy:2367 NotRdyTimeTdy:5 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:10 HdlCallsTlkTimeTdy:1958 HdlCallsTimeTdy:2006 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:345 LogdOnTimeSess:2367 NotRdyTimeSess:5 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:10 HdlCallsTlkTimeSess:1958 HdlCallsTimeSess:2006 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:48 HdlCallsAftCallTimeTdy:48 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSes 18:38:51:070 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:51:071 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:51:071 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:072 CTIOS1-ctios Trace: >>CG:[call.5000.46855601]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855601 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855601 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0726611809 CallWrpupData:1236_0800_Package Information ,240 NewConnDevID:42616 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855601 ecc:(...)) 18:38:51:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855601.0726611809]:eCallDataUpdateEvent 18:38:51:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855601.42616]:eCallDataUpdateEvent 18:38:51:099 CTIOS1-ctios Trace: >>CG:[call.5000.46855831]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855831 ConnDevIDTyp:0 ConnDevID:42529 MsgID:eCallEndEvent DvrKey:call.5000.46855831) 18:38:51:099 CTIOS1-ctios Trace: Removed CallConnection(03337003212.1). 18:38:51:099 CTIOS1-ctios Trace: Removed CallConnection(42529.0). 18:38:51:099 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855831 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:51:099 CTIOS1-ctios Trace: >>CG:[agent.5000.48653]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10873 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42529 AGID:48653 AGInstr:42529 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48653 AGAvailStatus:1) 18:38:51:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855831.03337003212]:eCallEndEvent 18:38:51:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855831.42529]:eCallEndEvent 18:38:51:100 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855831.42529]:eCallEndEvent 18:38:51:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:51:100 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48653]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:51:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:101 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48653]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:114 CTIOS1-ctios Trace: [call.5000.198845505] Found CallConnection(21048.0) for device 21048. 18:38:51:114 CTIOS1-ctios Trace: [call.5000.198845505] Found CallConnection(21048.0) for device 21048. 18:38:51:114 CTIOS1-ctios Trace: >>CG:[call.5000.198845505]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845505 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21048 RelDevID:21048 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845505) 18:38:51:114 CTIOS1-ctios Trace: >>CG:[call.5000.198845505]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845505 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2138644906 RelDevID:2138644906 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845505) 18:38:51:115 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845505.2138644906]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:51:115 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845505.21048]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:51:115 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845505.2138644906]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:51:115 CTIOS1-ctios Trace: >>CG:[call.5000.198845505]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845505 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2138644906 MsgID:eCallClearedEvent DvrKey:call.5000.198845505) 18:38:51:115 CTIOS1-ctios Trace: >>CG:[agent.5000.9557]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:624 SGID:6072 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9373 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21048 AGID:9557 AGInstr:21048 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9557 AGAvailStatus:0) 18:38:51:115 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845505.21048]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:51:115 CTIOS1-ctios Trace: [agent.5000.9557]: Current Wrapup Mode = 3 18:38:51:115 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845505.2138644906]:eCallClearedEvent,Msk(3f0000) 18:38:51:115 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845505.21048]:eCallClearedEvent,Msk(3f0000) 18:38:51:115 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9557]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:51:130 CTIOS1-ctios Trace: >>CG:[agent.5000.48653]:eQueryAgentStatisticsConf(IID:32372905 PrphID:5000 AGExt:42529 AGID:48653 AGInstr:42529 UniqObjID:agent.5000.48653 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:551 LogdOnTimeTdy:5797 NotRdyTimeTdy:1939 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:37 HdlCallsTlkTimeTdy:3516 HdlCallsTimeTdy:3905 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:551 LogdOnTimeSess:5797 NotRdyTimeSess:1939 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:32 HdlCallsTlkTimeSess:2962 HdlCallsTimeSess:3271 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:309 HdlCallsAftCallTimeTdy:389 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:38:51:131 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48653]:eOnNewAgentStatisticsEvent 18:38:51:147 CTIOS1-ctios Trace: [call.5000.46856057] Found CallConnection(42243.0) for device 42243. 18:38:51:153 CTIOS1-ctios Trace: >>CG:[agent.5000.36226]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9947 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21153 AGID:36226 AGInstr:21153 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36226 AGAvailStatus:0) 18:38:51:154 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36226]:eAgentStateEvent(eTalking),Msk(0) 18:38:51:154 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36226]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:154 CTIOS1-ctios Trace: >>CG:[call.5000.198845534]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845534 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845534 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3033333050 NewConnDevID:3033333050 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845534 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105130))) 18:38:51:154 CTIOS1-ctios Trace: >>CG:[call.5000.198845534]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845534 ConnDevIDTyp:0 SVC#:402 SVCID:5028 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:502 SGID:5037 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21153 CallngDevID:3033333050 CalldDevID:21153 LstRedirDevID:(null) AnsDevID:21153 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845534 Trnk#:0 TrnkGrp#:0) 18:38:51:154 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845534.3033333050]:eCallDataUpdateEvent,Msk(bf0002) 18:38:51:154 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845534.21153]:eCallDataUpdateEvent,Msk(3f0001) 18:38:51:154 CTIOS1-ctios Trace: [call.5000.198845534] Found CallConnection(3033333050.1). 18:38:51:154 CTIOS1-ctios Trace: [call.5000.198845534] Found CallConnection(3033333050.1). 18:38:51:154 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845534.3033333050]:eCallEstablishedEvent,Msk(bf01a6) 18:38:51:155 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845534.21153]:eCallEstablishedEvent,Msk(bf01a6) 18:38:51:165 CTIOS1-ctios Trace: [call.5000.46856057] Found CallConnection(42243.0) for device 42243. 18:38:51:321 CTIOS1-ctios Trace: >>CG:[agent.5000.48613]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:606 SGID:6059 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10810 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42550 AGID:48613 AGInstr:42550 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48613 AGAvailStatus:0) 18:38:51:321 CTIOS1-ctios Trace: >>CG:[call.5000.46856062]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856062 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856062 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3219249245 NewConnDevID:3219249245 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856062 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105130))) 18:38:51:322 CTIOS1-ctios Trace: >>CG:[call.5000.46856062]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856062 ConnDevIDTyp:0 SVC#:607 SVCID:6107 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:606 SGID:6059 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42550 CallngDevID:3219249245 CalldDevID:42550 LstRedirDevID:(null) AnsDevID:42550 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856062 Trnk#:0 TrnkGrp#:0) 18:38:51:322 CTIOS1-ctios Trace: [call.5000.46856062] Found CallConnection(3219249245.1). 18:38:51:322 CTIOS1-ctios Trace: [call.5000.46856062] Found CallConnection(3219249245.1). 18:38:51:322 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:eAgentStateEvent(eTalking),Msk(0) 18:38:51:322 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:322 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:322 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:322 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:323 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:323 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:323 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:323 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48613]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:323 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:323 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856062.3219249245]:eCallDataUpdateEvent,Msk(bf0002) 18:38:51:323 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856062.42550]:eCallDataUpdateEvent,Msk(3f0001) 18:38:51:323 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856062.3219249245]:eCallEstablishedEvent,Msk(bf01a6) 18:38:51:323 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856062.42550]:eCallEstablishedEvent,Msk(bf01a6) 18:38:51:493 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:0) 18:38:51:494 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:51:494 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:51:498 CTIOS1-ctios Trace: >>CG:[call.5000.46855438.42197]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.46855438.42197 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:GH8-36-D5AC-4388-dotNET_Sess(31914638)_EvtThd(4)) 18:38:51:498 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.46855438.42197]. 18:38:51:498 CTIOS1-ctios Trace: >>CG:[call.5000.198845457.21151]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.198845457.21151 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:ITSD-South-1492-dotNET_Sess(31914638)_EvtThd(4)) 18:38:51:498 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.198845457.21151]. 18:38:51:544 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:2 SVCID:9801 SG#:2 SGID:9785 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42529 ANI:03006994378 UsrToUsrInfo:(null) Dialed#:45230 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207415 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207415 RCallKeySeq#:1 CallTypIDTag:5272 PreCallIIDTag:7991191) 18:38:51:544 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:51:576 CTIOS1-ctios Trace: >>CG:[agent.5000.48653]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10873 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42529 AGID:48653 AGInstr:42529 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48653 AGAvailStatus:0) 18:38:51:576 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:eAgentStateEvent(eReserved),Msk(0) 18:38:51:576 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48653]:eAgentStateEvent(eReserved),Msk(0) 18:38:51:576 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:51:576 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:51:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:51:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:51:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:51:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:51:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:51:577 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48653]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:51:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:51:587 CTIOS1-ctios Trace: >>CG:[agent.5000.33721]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10822 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51122 AGID:33721 AGInstr:51122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33721 AGAvailStatus:1) 18:38:51:587 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33721]:eAgentStateEvent(eTalking),Msk(0) 18:38:51:587 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33721]:eAgentStateEvent(eTalking),Msk(0) 18:38:51:587 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33721]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:587 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33721]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:588 CTIOS1-ctios Trace: >>CG:[call.5000.46856066]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856066 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51122 ConnDevID:51122 MsgID:eCallBeginEvent DvrKey:call.5000.46856066 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105131))) 18:38:51:588 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856066 18:38:51:588 CTIOS1-ctios Trace: >>CG:[call.5000.46856066]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856066 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51122 CallngDevID:51122 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856066) 18:38:51:588 CTIOS1-ctios Trace: [call.5000.46856066] CallConnection(51122.0) found DeviceID(51122) AgentID(33721). 18:38:51:588 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:51:588 CTIOS1-ctios Trace: Added CallConnection(51122.0). 18:38:51:588 CTIOS1-ctios Trace: [call.5000.46856066]::CreateCallConnection(): CallConnection(51122.0) created successfully. 18:38:51:588 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856066.51122]:eCallBeginEvent,Msk(bf0002) 18:38:51:588 CTIOS1-ctios Trace: >>CG:[agent.5000.33721]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10822 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51122 AGID:33721 AGInstr:51122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33721 AGAvailStatus:0) 18:38:51:588 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856066.51122]:eCallBeginEvent,Msk(bf0002) 18:38:51:588 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856066.51122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:51:588 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856066.51122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:51:588 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33721]:eAgentStateEvent(eTalking),Msk(0) 18:38:51:588 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33721]:eAgentStateEvent(eTalking),Msk(0) 18:38:51:588 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33721]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:588 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33721]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:593 CTIOS1-ctios Trace: >>CG:[call.5000.46856066]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856066 CallTyp:10 ConnDevIDTyp:0 NewConnCID:46856066 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:9903223226033 ConnDevID:51122 NewConnDevID:51122 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856066) 18:38:51:593 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856066.51122]:eCallDataUpdateEvent,Msk(bf0002) 18:38:51:593 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856066.51122]:eCallDataUpdateEvent,Msk(bf0002) 18:38:51:593 CTIOS1-ctios Trace: >>CG:[call.5000.46856066]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856066 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51122 CallngDevID:51122 CalldDevID:9903223226033 MsgID:eCallOriginatedEvent DvrKey:call.5000.46856066) 18:38:51:593 CTIOS1-ctios Trace: [call.5000.46856066] Found CallConnection(51122.0) for device 51122. 18:38:51:593 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856066.51122]:eCallOriginatedEvent,Msk(bf0002) 18:38:51:593 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856066.51122]:eCallOriginatedEvent,Msk(bf0002) 18:38:51:605 CTIOS1-ctios Trace: >>CG:[call.5000.46856067]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856067 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03006994378 DNIS:42529 Dialed#:45230 ConnDevID:03006994378 RCallKeyDay:151314 RCallKeyCID:207415 MsgID:eCallBeginEvent DvrKey:call.5000.46856067 ecc:(...) ICMEntUniqID:icm.151314.207415 RCallKeySeq#:2) 18:38:51:605 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856067 18:38:51:605 CTIOS1-ctios Trace: >>CG:[call.5000.46856067]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856067 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03006994378 AlrtgDevID:(null) CallngDevID:03006994378 CalldDevID:42529 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856067 Trnk#:0 TrnkGrp#:0) 18:38:51:605 CTIOS1-ctios Trace: [call.5000.46856067]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03006994378. 18:38:51:605 CTIOS1-ctios Trace: CallConnection(03006994378.1) created AgentObject (Device) for DeviceID(03006994378). 18:38:51:605 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:51:605 CTIOS1-ctios Trace: Added CallConnection(03006994378.1). 18:38:51:605 CTIOS1-ctios Trace: [call.5000.46856067]::CreateCallConnection(): CallConnection(03006994378.1) created successfully. 18:38:51:605 CTIOS1-ctios Trace: >>CG:[call.5000.46856067]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856067 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:2 SGID:9785 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03006994378 AlrtgDevID:42529 CallngDevID:03006994378 CalldDevID:42529 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856067 Trnk#:0 TrnkGrp#:0) 18:38:51:605 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856067.03006994378]:eCallBeginEvent 18:38:51:605 CTIOS1-ctios Trace: [call.5000.46856067] Found CallConnection(03006994378.1) for device 03006994378. 18:38:51:605 CTIOS1-ctios Trace: [call.5000.46856067]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42529. 18:38:51:605 CTIOS1-ctios Trace: [call.5000.46856067] CallConnection(03006994378.1) found DeviceID(42529) AgentID(48653). 18:38:51:605 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:51:605 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856067.03006994378]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:51:605 CTIOS1-ctios Trace: Added CallConnection(03006994378.1). 18:38:51:605 CTIOS1-ctios Trace: [call.5000.46856067]::CreateCallConnection(): CallConnection(03006994378.1) created successfully. 18:38:51:606 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856067.42529]:eCallBeginEvent 18:38:51:606 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856067.42529]:eCallBeginEvent 18:38:51:606 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856067.03006994378]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:51:606 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856067.42529]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:51:606 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856067.42529]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:51:621 CTIOS1-ctios Trace: >>CG:[call.5000.46856055]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856055 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42074 RelDevID:42074 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856055) 18:38:51:621 CTIOS1-ctios Trace: >>CG:[call.5000.46856055]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856055 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42074 MsgID:eCallClearedEvent DvrKey:call.5000.46856055) 18:38:51:621 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856055.42074]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:51:621 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856055.42074]:eCallClearedEvent,Msk(3f0000) 18:38:51:622 CTIOS1-ctios Trace: >>CG:[call.5000.46856055]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856055 ConnDevIDTyp:0 ConnDevID:42074 MsgID:eCallEndEvent DvrKey:call.5000.46856055) 18:38:51:622 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:38:51:622 CTIOS1-ctios Trace: Removed CallConnection(42074.0). 18:38:51:622 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856055 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:51:622 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856055.42074]:eCallEndEvent 18:38:51:622 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:51:622 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:622 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:622 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:622 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:622 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:623 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:623 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:624 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:38:51:624 CTIOS1-ctios Trace: >>CG:[call.5000.46856068]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856068 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42074 ConnDevID:42074 MsgID:eCallBeginEvent DvrKey:call.5000.46856068 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105131))) 18:38:51:625 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856068 18:38:51:625 CTIOS1-ctios Trace: >>CG:[call.5000.46856068]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856068 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42074 CallngDevID:42074 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856068) 18:38:51:625 CTIOS1-ctios Trace: [call.5000.46856068] CallConnection(42074.0) found DeviceID(42074) AgentID(46083). 18:38:51:625 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:51:625 CTIOS1-ctios Trace: Added CallConnection(42074.0). 18:38:51:625 CTIOS1-ctios Trace: [call.5000.46856068]::CreateCallConnection(): CallConnection(42074.0) created successfully. 18:38:51:625 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:0) 18:38:51:625 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:38:51:625 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:625 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:625 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:625 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:626 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:626 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:626 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:626 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856068.42074]:eCallBeginEvent,Msk(bf0002) 18:38:51:626 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856068.42074]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:51:626 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:38:51:626 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:626 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:626 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:626 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:626 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:626 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:626 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:627 CTIOS1-ctios Trace: >>CG:[call.5000.46856068]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856068 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42074 RelDevID:42074 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856068) 18:38:51:627 CTIOS1-ctios Trace: >>CG:[call.5000.46856068]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856068 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42074 MsgID:eCallClearedEvent DvrKey:call.5000.46856068) 18:38:51:627 CTIOS1-ctios Trace: >>CG:[call.5000.46856068]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856068 ConnDevIDTyp:0 ConnDevID:42074 MsgID:eCallEndEvent DvrKey:call.5000.46856068) 18:38:51:627 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:38:51:627 CTIOS1-ctios Trace: Removed CallConnection(42074.0). 18:38:51:627 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856068 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:51:627 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856068.42074]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:51:627 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856068.42074]:eCallClearedEvent,Msk(3f0000) 18:38:51:627 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856068.42074]:eCallEndEvent 18:38:51:627 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:51:627 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:627 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:627 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:627 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:627 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:627 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:628 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:628 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:38:51:628 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:38:51:628 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:628 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:628 CTIOS1-ctios Trace: >>CG:[call.5000.46856069]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856069 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42074 ConnDevID:42074 MsgID:eCallBeginEvent DvrKey:call.5000.46856069 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105131))) 18:38:51:629 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:629 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856069 18:38:51:629 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:629 CTIOS1-ctios Trace: >>CG:[call.5000.46856069]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856069 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42074 CallngDevID:42074 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856069) 18:38:51:629 CTIOS1-ctios Trace: [call.5000.46856069] CallConnection(42074.0) found DeviceID(42074) AgentID(46083). 18:38:51:629 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:629 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:51:629 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:629 CTIOS1-ctios Trace: Added CallConnection(42074.0). 18:38:51:629 CTIOS1-ctios Trace: [call.5000.46856069]::CreateCallConnection(): CallConnection(42074.0) created successfully. 18:38:51:629 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:629 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856069.42074]:eCallBeginEvent,Msk(bf0002) 18:38:51:629 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856069.42074]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:51:631 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:0) 18:38:51:631 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:38:51:631 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:631 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:631 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:632 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:632 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:632 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:632 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:635 CTIOS1-ctios Trace: >>CG:[call.5000.46856069]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856069 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42074 RelDevID:42074 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856069) 18:38:51:635 CTIOS1-ctios Trace: >>CG:[call.5000.46856069]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856069 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42074 MsgID:eCallClearedEvent DvrKey:call.5000.46856069) 18:38:51:635 CTIOS1-ctios Trace: >>CG:[call.5000.46856069]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856069 ConnDevIDTyp:0 ConnDevID:42074 MsgID:eCallEndEvent DvrKey:call.5000.46856069) 18:38:51:635 CTIOS1-ctios Trace: Removed CallConnection(42074.0). 18:38:51:635 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856069 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:51:635 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:38:51:635 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856069.42074]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:51:635 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856069.42074]:eCallClearedEvent,Msk(3f0000) 18:38:51:635 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856069.42074]:eCallEndEvent 18:38:51:635 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:51:635 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:635 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:636 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:636 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:636 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:636 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:636 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:636 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:38:51:636 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:38:51:636 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:636 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:636 CTIOS1-ctios Trace: >>CG:[call.5000.46856070]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856070 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42074 ConnDevID:42074 MsgID:eCallBeginEvent DvrKey:call.5000.46856070 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105131))) 18:38:51:636 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856070 18:38:51:637 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:637 CTIOS1-ctios Trace: >>CG:[call.5000.46856070]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856070 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42074 CallngDevID:42074 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856070) 18:38:51:637 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:637 CTIOS1-ctios Trace: [call.5000.46856070] CallConnection(42074.0) found DeviceID(42074) AgentID(46083). 18:38:51:637 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:51:637 CTIOS1-ctios Trace: Added CallConnection(42074.0). 18:38:51:637 CTIOS1-ctios Trace: [call.5000.46856070]::CreateCallConnection(): CallConnection(42074.0) created successfully. 18:38:51:637 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:637 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:637 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:637 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856070.42074]:eCallBeginEvent,Msk(bf0002) 18:38:51:637 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856070.42074]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:51:650 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:0) 18:38:51:650 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:38:51:650 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:650 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:651 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:651 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:651 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:651 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:651 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:651 CTIOS1-ctios Trace: >>CG:[call.5000.46856070]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856070 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42074 RelDevID:42074 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856070) 18:38:51:651 CTIOS1-ctios Trace: >>CG:[call.5000.46856070]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856070 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42074 MsgID:eCallClearedEvent DvrKey:call.5000.46856070) 18:38:51:651 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856070.42074]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:51:651 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856070.42074]:eCallClearedEvent,Msk(3f0000) 18:38:51:652 CTIOS1-ctios Trace: >>CG:[call.5000.46856070]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856070 ConnDevIDTyp:0 ConnDevID:42074 MsgID:eCallEndEvent DvrKey:call.5000.46856070) 18:38:51:652 CTIOS1-ctios Trace: Removed CallConnection(42074.0). 18:38:51:652 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856070 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:51:652 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856070.42074]:eCallEndEvent 18:38:51:652 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:38:51:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:51:653 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:653 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:653 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:653 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:653 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:653 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:653 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:655 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:38:51:656 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:38:51:656 CTIOS1-ctios Trace: >>CG:[call.5000.46856071]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856071 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42074 ConnDevID:42074 MsgID:eCallBeginEvent DvrKey:call.5000.46856071 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105131))) 18:38:51:656 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:656 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856071 18:38:51:656 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:656 CTIOS1-ctios Trace: >>CG:[call.5000.46856071]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856071 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42074 CallngDevID:42074 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856071) 18:38:51:656 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:656 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:656 CTIOS1-ctios Trace: [call.5000.46856071] CallConnection(42074.0) found DeviceID(42074) AgentID(46083). 18:38:51:656 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:51:656 CTIOS1-ctios Trace: Added CallConnection(42074.0). 18:38:51:656 CTIOS1-ctios Trace: [call.5000.46856071]::CreateCallConnection(): CallConnection(42074.0) created successfully. 18:38:51:656 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:656 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:656 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:656 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856071.42074]:eCallBeginEvent,Msk(bf0002) 18:38:51:656 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856071.42074]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:51:657 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:0) 18:38:51:657 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:38:51:657 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:657 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:657 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:658 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:658 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:658 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:658 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:685 CTIOS1-ctios Trace: [call.5000.198845534] Found CallConnection(21153.0) for device 21153. 18:38:51:691 CTIOS1-ctios Trace: [call.5000.198845534] Found CallConnection(21153.0) for device 21153. 18:38:51:695 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eNotReady) 18:38:51:718 CTIOS1-ctios Trace: >>CG:[call.5000.46856066]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856066 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46856066 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51122 NewConnDevID:51122 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856066) 18:38:51:718 CTIOS1-ctios Trace: >>CG:[call.5000.46856066]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:46856066 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:9903223226033 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.46856066 Trnk#:0 TrnkGrp#:0) 18:38:51:718 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856066.51122]:eCallDataUpdateEvent,Msk(bf0002) 18:38:51:718 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856066.51122]:eCallDataUpdateEvent,Msk(bf0002) 18:38:51:718 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856066.51122]:eCallReachedNetworkEvent,Msk(bf0002) 18:38:51:719 CTIOS1-ctios Trace: >>CG:[agent.5000.3880]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:6609 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42041 AGID:3880 AGInstr:42041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3880 AGAvailStatus:0) 18:38:51:719 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:51:719 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:51:719 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:51:719 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:51:719 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:51:719 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:51:719 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:51:720 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:51:740 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:51:740 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:51:740 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:51:814 CTIOS1-ctios Trace: >>CG:[call.5000.46856072]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856072 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:9103018483777 DNIS:42754 ConnDevID:9103018483777 MsgID:eCallBeginEvent DvrKey:call.5000.46856072) 18:38:51:815 CTIOS1-ctios Trace: >>CG:[call.5000.46856072]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856072 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9103018483777 AlrtgDevID:(null) CallngDevID:9103018483777 CalldDevID:42754 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856072 Trnk#:0 TrnkGrp#:0) 18:38:51:815 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856072 18:38:51:815 CTIOS1-ctios Trace: [call.5000.46856072]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9103018483777. 18:38:51:815 CTIOS1-ctios Trace: CallConnection(9103018483777.1) created AgentObject (Device) for DeviceID(9103018483777). 18:38:51:815 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:51:815 CTIOS1-ctios Trace: Added CallConnection(9103018483777.1). 18:38:51:815 CTIOS1-ctios Trace: [call.5000.46856072]::CreateCallConnection(): CallConnection(9103018483777.1) created successfully. 18:38:51:815 CTIOS1-ctios Trace: >>CG:[call.5000.46856072]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856072 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:420 SGID:8583 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:9103018483777 AlrtgDevID:42754 CallngDevID:9103018483777 CalldDevID:42754 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856072 Trnk#:0 TrnkGrp#:0) 18:38:51:815 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856072.9103018483777]:eCallBeginEvent 18:38:51:815 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856072.9103018483777]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:51:816 CTIOS1-ctios Trace: [call.5000.46856072] Found CallConnection(9103018483777.1) for device 9103018483777. 18:38:51:816 CTIOS1-ctios Trace: [call.5000.46856072]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42754. 18:38:51:816 CTIOS1-ctios Trace: [call.5000.46856072] CallConnection(9103018483777.1) found DeviceID(42754) AgentID(46110). 18:38:51:816 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:51:816 CTIOS1-ctios Trace: Added CallConnection(9103018483777.1). 18:38:51:816 CTIOS1-ctios Trace: [call.5000.46856072]::CreateCallConnection(): CallConnection(9103018483777.1) created successfully. 18:38:51:816 CTIOS1-ctios Trace: [call.5000.2131420843.42754] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:51:816 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856072.42754]:eCallBeginEvent 18:38:51:816 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856072.9103018483777]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:51:816 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856072.42754]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:38:51:821 CTIOS1-ctios Trace: >>CG:[call.5000.46855601]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855601 ConnDevIDTyp:0 ConnDevID:42616 MsgID:eCallEndEvent DvrKey:call.5000.46855601) 18:38:51:821 CTIOS1-ctios Trace: Removed CallConnection(0726611809.1). 18:38:51:821 CTIOS1-ctios Trace: Removed CallConnection(42616.0). 18:38:51:821 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855601 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:51:821 CTIOS1-ctios Trace: >>CG:[agent.5000.42111]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9776 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42616 AGID:42111 AGInstr:42616 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42111 AGAvailStatus:1) 18:38:51:822 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855601.0726611809]:eCallEndEvent 18:38:51:822 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855601.42616]:eCallEndEvent 18:38:51:822 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42111]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:51:822 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42111]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:847 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:38:51:849 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:0) 18:38:51:849 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:51:849 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:51:850 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:51:850 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:51:850 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:51:850 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:38:51:850 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:51:850 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:51:850 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:51:850 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:51:850 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:38:51:852 CTIOS1-ctios Trace: >>CG:[agent.5000.42111]:eQueryAgentStatisticsConf(IID:32372907 PrphID:5000 AGExt:42616 AGID:42111 AGInstr:42616 UniqObjID:agent.5000.42111 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2499 LogdOnTimeTdy:9651 NotRdyTimeTdy:441 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:77 HdlCallsTlkTimeTdy:6307 HdlCallsTimeTdy:6638 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2499 LogdOnTimeSess:9651 NotRdyTimeSess:441 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:77 HdlCallsTlkTimeSess:6307 HdlCallsTimeSess:6638 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:331 HdlCallsAftCallTimeTdy:331 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:38:51:876 CTIOS1-ctios Trace: >>CG:[call.5000.46856072]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856072 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856072 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ANI:103018483777 ConnDevID:9103018483777 NewConnDevID:9103018483777 RCallKeyDay:151314 RCallKeyCID:202411 CustPh#:103018483777 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856072 ecc:(...) ICMEntUniqID:icm.151314.202411 RCallKeySeq#:1) 18:38:51:876 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856072.9103018483777]:eCallDataUpdateEvent,Msk(bf0002) 18:38:51:876 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856072.42754]:eCallDataUpdateEvent,Msk(3c0001) 18:38:51:881 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207565 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207565 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991442) 18:38:51:883 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207566 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207566 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991443) 18:38:51:886 CTIOS1-ctios Trace: >>CG:[call.5000.46856072]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856072 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856072 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ConnDevID:9103018483777 NewConnDevID:9103018483777 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856072 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105131))) 18:38:51:886 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856072.9103018483777]:eCallDataUpdateEvent,Msk(bf0002) 18:38:51:886 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856072.42754]:eCallDataUpdateEvent,Msk(3c0001) 18:38:51:886 CTIOS1-ctios Trace: >>CG:[call.5000.46856072]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856072 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:420 SGID:8583 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42754 CallngDevID:9103018483777 CalldDevID:42754 LstRedirDevID:(null) AnsDevID:42754 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856072 Trnk#:0 TrnkGrp#:0) 18:38:51:886 CTIOS1-ctios Trace: [call.5000.46856072] Found CallConnection(9103018483777.1). 18:38:51:886 CTIOS1-ctios Trace: [call.5000.46856072] Found CallConnection(9103018483777.1). 18:38:51:886 CTIOS1-ctios Trace: [call.5000.2131420843.42754] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1800 18:38:51:886 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856072.9103018483777]:eCallEstablishedEvent,Msk(bf01a6) 18:38:51:886 CTIOS1-ctios Trace: [call.5000.2131420843.42754] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1a40 18:38:51:886 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856072.42754]:eCallEstablishedEvent,Msk(3c1a40) 18:38:51:887 CTIOS1-ctios Trace: [call.5000.46856072] Found CallConnection(42754.0) for device 42754. 18:38:51:890 CTIOS1-ctios Trace: [call.5000.46856062] Found CallConnection(42550.0) for device 42550. 18:38:51:901 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845534.21153]:eSetCallDataRequest 18:38:51:910 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:51:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:51:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:51:911 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:51:912 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:51:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:51:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:51:912 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:51:933 CTIOS1-ctios Trace: [call.5000.46856062] Found CallConnection(42550.0) for device 42550. 18:38:51:937 CTIOS1-ctios Trace: >>CG:[agent.5000.48295]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10265 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42115 AGID:48295 AGInstr:42115 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48295 AGAvailStatus:0) 18:38:51:937 CTIOS1-ctios Trace: >>CG:[call.5000.46856063]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856063 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856063 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0543569136 NewConnDevID:0543569136 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856063 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105131))) 18:38:51:937 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:eAgentStateEvent(eTalking),Msk(0) 18:38:51:937 CTIOS1-ctios Trace: <-SND[FN8-104-D71C-5368-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48295]:eAgentStateEvent(eTalking),Msk(0) 18:38:51:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:938 CTIOS1-ctios Trace: >>CG:[call.5000.46856063]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856063 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42115 CallngDevID:0543569136 CalldDevID:42115 LstRedirDevID:(null) AnsDevID:42115 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856063 Trnk#:0 TrnkGrp#:0) 18:38:51:938 CTIOS1-ctios Trace: [call.5000.46856063] Found CallConnection(0543569136.1). 18:38:51:938 CTIOS1-ctios Trace: [call.5000.46856063] Found CallConnection(0543569136.1). 18:38:51:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:938 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48295]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:938 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48295]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48295]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:938 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48295]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:51:938 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856063.0543569136]:eCallDataUpdateEvent,Msk(bf0002) 18:38:51:938 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856063.42115]:eCallDataUpdateEvent,Msk(3f0001) 18:38:51:938 CTIOS1-ctios Trace: <-SND[FN8-104-D71C-5368-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856063.42115]:eCallDataUpdateEvent,Msk(3f0001) 18:38:51:938 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856063.0543569136]:eCallEstablishedEvent,Msk(bf01a6) 18:38:51:938 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856063.42115]:eCallEstablishedEvent,Msk(bf01a6) 18:38:51:939 CTIOS1-ctios Trace: <-SND[FN8-104-D71C-5368-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856063.42115]:eCallEstablishedEvent,Msk(bf01a6) 18:38:51:946 CTIOS1-ctios Trace: [call.5000.46856072] Found CallConnection(42754.0) for device 42754. 18:38:51:963 CTIOS1-ctios Trace: >>CG:[call.5000.198845534.21153]:eSetCallDataConf(UniqObjID:call.5000.198845534.21153 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:51:966 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:51:966 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:51:966 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:972 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:1) 18:38:51:972 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:51:972 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:974 CTIOS1-ctios Trace: >>CG:[agent.5000.3880]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6609 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42041 AGID:3880 AGInstr:42041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3880 AGAvailStatus:1) 18:38:51:975 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:51:975 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:975 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:975 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:975 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:975 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:975 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:975 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:51:992 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:0) 18:38:51:992 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:38:51:992 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:51:992 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:51:992 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:51:992 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:51:992 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:51:992 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:51:992 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:51:995 CTIOS1-ctios Trace: >>CG:[call.5000.2131420843]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420843 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42754 RelDevID:42754 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420843) 18:38:51:995 CTIOS1-ctios Trace: >>CG:[call.5000.2131420843]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420843 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41398 RelDevID:41398 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420843) 18:38:51:995 CTIOS1-ctios Trace: [call.5000.2131420843.42754] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:51:995 CTIOS1-ctios Trace: [call.5000.46856072.42754] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:38:51:995 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420843.41398]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:51:995 CTIOS1-ctios Trace: >>CG:[call.5000.2131420843]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420843 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41398 MsgID:eCallClearedEvent DvrKey:call.5000.2131420843) 18:38:51:995 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420843.42754]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:51:995 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420843.41398]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:51:995 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420843.42754]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:51:995 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420843.41398]:eCallClearedEvent,Msk(3f0000) 18:38:51:995 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420843.42754]:eCallClearedEvent,Msk(3c0000) 18:38:51:996 CTIOS1-ctios Trace: >>CG:[call.5000.2131420843]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420843 ConnDevIDTyp:0 ConnDevID:41398 MsgID:eCallEndEvent DvrKey:call.5000.2131420843) 18:38:51:996 CTIOS1-ctios Trace: [call.5000.2131420843.42754] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:51:996 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420843.41398]:eCallEndEvent 18:38:51:996 CTIOS1-ctios Trace: [call.5000.46856072.42754] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:38:51:996 CTIOS1-ctios Trace: Removed CallConnection(41398.0). 18:38:51:996 CTIOS1-ctios Trace: Removed CallConnection(42754.0). 18:38:51:996 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420843.42754]:eCallEndEvent 18:38:51:996 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420843 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:52:005 CTIOS1-ctios Trace: >>CG:[call.5000.46855180]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855180 ConnDevIDTyp:0 ConnDevID:42055 MsgID:eCallEndEvent DvrKey:call.5000.46855180) 18:38:52:005 CTIOS1-ctios Trace: Removed CallConnection(4236291300.1). 18:38:52:005 CTIOS1-ctios Trace: Removed CallConnection(42055.0). 18:38:52:005 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855180 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:52:005 CTIOS1-ctios Trace: >>CG:[agent.5000.48716]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11025 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42055 AGID:48716 AGInstr:42055 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48716 AGAvailStatus:1) 18:38:52:005 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855180.4236291300]:eCallEndEvent 18:38:52:005 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855180.42055]:eCallEndEvent 18:38:52:005 CTIOS1-ctios Trace: <-SND[FE3-44-D760-5308-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855180.42055]:eCallEndEvent 18:38:52:005 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:52:005 CTIOS1-ctios Trace: <-SND[FE3-44-D760-5308-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:52:005 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:006 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:006 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:006 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:006 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:006 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:006 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:020 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:38:52:020 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:52:020 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:52:020 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:52:021 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:52:021 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:52:021 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:52:021 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:52:021 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:52:021 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:52:021 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:52:021 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:52:035 CTIOS1-ctios Trace: >>CG:[agent.5000.48716]:eQueryAgentStatisticsConf(IID:32372910 PrphID:5000 AGExt:42055 AGID:48716 AGInstr:42055 UniqObjID:agent.5000.48716 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:552 LogdOnTimeTdy:5834 NotRdyTimeTdy:1728 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:17 HdlCallsTlkTimeTdy:3396 HdlCallsTimeTdy:3534 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:552 LogdOnTimeSess:5834 NotRdyTimeSess:1728 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:17 HdlCallsTlkTimeSess:3396 HdlCallsTimeSess:3534 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:1 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:1 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:138 HdlCallsAftCallTimeTdy:138 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:38:52:035 CTIOS1-ctios Trace: <-SND[FE3-44-D760-5308-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:eOnNewAgentStatisticsEvent 18:38:52:053 CTIOS1-ctios Trace: >>CG:[call.5000.2131420883]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420883 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41312 ConnDevID:41312 MsgID:eCallBeginEvent DvrKey:call.5000.2131420883) 18:38:52:053 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420883 18:38:52:053 CTIOS1-ctios Trace: >>CG:[call.5000.2131420883]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420883 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41312 CallngDevID:41312 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420883) 18:38:52:054 CTIOS1-ctios Trace: [call.5000.2131420883] CallConnection(41312.0) found DeviceID(41312) AgentID(). 18:38:52:054 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:52:054 CTIOS1-ctios Trace: Added CallConnection(41312.0). 18:38:52:054 CTIOS1-ctios Trace: [call.5000.2131420883]::CreateCallConnection(): CallConnection(41312.0) created successfully. 18:38:52:054 CTIOS1-ctios Trace: >>CG:[call.5000.2131420883]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420883 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420883 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41312 NewConnDevID:41312 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420883) 18:38:52:054 CTIOS1-ctios Trace: >>CG:[call.5000.2131420883]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420883 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41312 CallngDevID:41312 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420883) 18:38:52:054 CTIOS1-ctios Trace: [call.5000.2131420883] Found CallConnection(41312.0) for device 41312. 18:38:52:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420883]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420883 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420883 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41312 NewConnDevID:41312 RCallKeyDay:151314 RCallKeyCID:207565 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420883 ICMEntUniqID:icm.151314.207565 RCallKeySeq#:1) 18:38:52:055 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420883.41312]:eCallBeginEvent,Msk(bf0002) 18:38:52:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420883]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420883 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41312 AlrtgDevID: CallngDevID:41312 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420883 Trnk#:0 TrnkGrp#:0) 18:38:52:055 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420883.41312]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:52:055 CTIOS1-ctios Trace: [call.5000.2131420883] Found CallConnection(41312.0) for device 41312. 18:38:52:055 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420883.41312]:eCallDataUpdateEvent,Msk(bf0002) 18:38:52:055 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420883.41312]:eCallOriginatedEvent,Msk(bf0002) 18:38:52:055 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420883.41312]:eCallDataUpdateEvent,Msk(bf0002) 18:38:52:055 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420883.41312]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:52:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420883]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420883 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41312 AlrtgDevID:51044 CallngDevID:41312 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420883 Trnk#:0 TrnkGrp#:0) 18:38:52:056 CTIOS1-ctios Trace: [call.5000.2131420883] Found CallConnection(41312.0) for device 41312. 18:38:52:056 CTIOS1-ctios Trace: [call.5000.2131420883]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:52:056 CTIOS1-ctios Trace: [call.5000.2131420883] CallConnection(41312.0) found DeviceID(51044) AgentID(05230). 18:38:52:056 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:52:056 CTIOS1-ctios Trace: Added CallConnection(41312.0). 18:38:52:056 CTIOS1-ctios Trace: [call.5000.2131420883]::CreateCallConnection(): CallConnection(41312.0) created successfully. 18:38:52:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420883.51044]:eCallBeginEvent 18:38:52:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420883.41312]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:52:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420883.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:52:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420883]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420883 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420883 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41312 NewConnDevID:41312 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420883 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105131))) 18:38:52:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420883]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420883 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41312 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420883 Trnk#:0 TrnkGrp#:0) 18:38:52:056 CTIOS1-ctios Trace: [call.5000.2131420883] Found CallConnection(41312.0). 18:38:52:056 CTIOS1-ctios Trace: [call.5000.2131420883] Found CallConnection(41312.0). 18:38:52:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420883.41312]:eCallDataUpdateEvent,Msk(bf0002) 18:38:52:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420883.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:52:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420883.41312]:eCallEstablishedEvent,Msk(bf01a6) 18:38:52:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420883.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:52:057 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:52:057 CTIOS1-ctios Trace: >>CG:[call.5000.2131420883]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420883 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420883) 18:38:52:057 CTIOS1-ctios Trace: [call.5000.2131420883] Found CallConnection(51044.0). 18:38:52:057 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:52:058 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:058 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420883.41312]: eCallHeldEvent,Msk(bf0126) 18:38:52:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420883.51044]: eCallHeldEvent,Msk(bf000a) 18:38:52:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420884]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420884 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41316 ConnDevID:41316 MsgID:eCallBeginEvent DvrKey:call.5000.2131420884) 18:38:52:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420884]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420884 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41316 CallngDevID:41316 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420884) 18:38:52:058 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420884 18:38:52:058 CTIOS1-ctios Trace: [call.5000.2131420884] CallConnection(41316.0) found DeviceID(41316) AgentID(). 18:38:52:058 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:52:058 CTIOS1-ctios Trace: Added CallConnection(41316.0). 18:38:52:058 CTIOS1-ctios Trace: [call.5000.2131420884]::CreateCallConnection(): CallConnection(41316.0) created successfully. 18:38:52:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420884.41316]:eCallBeginEvent,Msk(bf0002) 18:38:52:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420884.41316]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:52:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420884]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420884 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420884 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41316 NewConnDevID:41316 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420884) 18:38:52:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420884.41316]:eCallDataUpdateEvent,Msk(bf0002) 18:38:52:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420884]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420884 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41316 CallngDevID:41316 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420884) 18:38:52:059 CTIOS1-ctios Trace: [call.5000.2131420884] Found CallConnection(41316.0) for device 41316. 18:38:52:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420884.41316]:eCallOriginatedEvent,Msk(bf0002) 18:38:52:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420884]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420884 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420884 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41316 NewConnDevID:41316 RCallKeyDay:151314 RCallKeyCID:207566 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420884 ICMEntUniqID:icm.151314.207566 RCallKeySeq#:1) 18:38:52:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420884]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420884 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41316 AlrtgDevID: CallngDevID:41316 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420884 Trnk#:0 TrnkGrp#:0) 18:38:52:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420884]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420884 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41316 AlrtgDevID:51023 CallngDevID:41316 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420884 Trnk#:0 TrnkGrp#:0) 18:38:52:060 CTIOS1-ctios Trace: [call.5000.2131420884] Found CallConnection(41316.0) for device 41316. 18:38:52:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420884]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420884 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420884 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41316 NewConnDevID:41316 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420884 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105131))) 18:38:52:060 CTIOS1-ctios Trace: [call.5000.2131420884] Found CallConnection(41316.0) for device 41316. 18:38:52:060 CTIOS1-ctios Trace: [call.5000.2131420884]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:52:060 CTIOS1-ctios Trace: [call.5000.2131420884] CallConnection(41316.0) found DeviceID(51023) AgentID(33632). 18:38:52:060 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:52:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420884.41316]:eCallDataUpdateEvent,Msk(bf0002) 18:38:52:060 CTIOS1-ctios Trace: Added CallConnection(41316.0). 18:38:52:060 CTIOS1-ctios Trace: [call.5000.2131420884]::CreateCallConnection(): CallConnection(41316.0) created successfully. 18:38:52:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420884.41316]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:52:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420884.51023]:eCallBeginEvent 18:38:52:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420884.41316]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:52:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420884.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:52:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420884.41316]:eCallDataUpdateEvent,Msk(bf0002) 18:38:52:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420884.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:52:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420884]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420884 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41316 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420884 Trnk#:0 TrnkGrp#:0) 18:38:52:061 CTIOS1-ctios Trace: [call.5000.2131420884] Found CallConnection(41316.0). 18:38:52:061 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:52:061 CTIOS1-ctios Trace: [call.5000.2131420884] Found CallConnection(41316.0). 18:38:52:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420884]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420884 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420884) 18:38:52:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420884.41316]:eCallEstablishedEvent,Msk(bf01a6) 18:38:52:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420884.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:52:061 CTIOS1-ctios Trace: [call.5000.2131420884] Found CallConnection(51023.0). 18:38:52:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:52:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:061 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420884.41316]: eCallHeldEvent,Msk(bf0126) 18:38:52:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420884.51023]: eCallHeldEvent,Msk(bf000a) 18:38:52:085 CTIOS1-ctios Trace: >>CG:[call.5000.46856066]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856066 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51122 RelDevID:51122 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856066) 18:38:52:085 CTIOS1-ctios Trace: >>CG:[call.5000.46856066]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856066 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51122 MsgID:eCallClearedEvent DvrKey:call.5000.46856066) 18:38:52:085 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856066.51122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:52:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856066.51122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:52:085 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856066.51122]:eCallClearedEvent,Msk(3f0000) 18:38:52:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856066.51122]:eCallClearedEvent,Msk(3f0000) 18:38:52:086 CTIOS1-ctios Trace: >>CG:[call.5000.46856066]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856066 ConnDevIDTyp:0 ConnDevID:51122 MsgID:eCallEndEvent DvrKey:call.5000.46856066) 18:38:52:086 CTIOS1-ctios Trace: >>CG:[agent.5000.33721]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10822 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51122 AGID:33721 AGInstr:51122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33721 AGAvailStatus:1) 18:38:52:086 CTIOS1-ctios Trace: Removed CallConnection(51122.0). 18:38:52:086 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856066.51122]:eCallEndEvent 18:38:52:086 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856066 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:52:086 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856066.51122]:eCallEndEvent 18:38:52:086 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33721]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:52:086 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33721]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:52:086 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:086 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33721]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:086 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eAvailable) 18:38:52:103 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.46856072.42754]:eSetCallDataRequest 18:38:52:116 CTIOS1-ctios Trace: >>CG:[agent.5000.33721]:eQueryAgentStatisticsConf(IID:32372911 PrphID:5000 AGExt:51122 AGID:33721 AGInstr:51122 UniqObjID:agent.5000.33721 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:3947 LogdOnTimeTdy:9253 NotRdyTimeTdy:733 AGOutCallsTdy:33 AGOutCallsTlkTimeTdy:4492 AGOutCallsTimeTdy:4554 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:3740 LogdOnTimeSess:9042 NotRdyTimeSess:730 AGOutCallsSess:33 AGOutCallsTlkTimeSess:4492 AGOutCallsTimeSess:4554 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:5 IntCallsTimeSess:25 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:5 IntCallsTimeTdy:25 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:52:116 CTIOS1-ctios Trace: <-SND[GF-B8-972A-169-4084-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33721]:eOnNewAgentStatisticsEvent 18:38:52:117 CTIOS1-ctios Trace: >>CG:[call.5000.2131420883]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420883 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420883 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41312 NewConnDevID:41312 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420883 ecc:(...)) 18:38:52:117 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420883.41312]:eCallDataUpdateEvent,Msk(bf0126) 18:38:52:117 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420883.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:52:121 CTIOS1-ctios Trace: >>CG:[call.5000.2131420884]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420884 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420884 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41316 NewConnDevID:41316 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420884 ecc:(...)) 18:38:52:122 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420884.41316]:eCallDataUpdateEvent,Msk(bf0126) 18:38:52:122 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420884.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:52:145 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:1) 18:38:52:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:52:146 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:52:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:146 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:38:52:146 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:146 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:146 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:147 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:38:52:163 CTIOS1-ctios Trace: >>CG:[call.5000.46856072]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856072 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856072 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ConnDevID:9103018483777 NewConnDevID:9103018483777 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856072 ecc:(...)) 18:38:52:164 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856072.9103018483777]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:52:164 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856072.42754]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:52:164 CTIOS1-ctios Trace: >>CG:[call.5000.46856072.42754]:eSetCallDataConf(UniqObjID:call.5000.46856072.42754 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:52:170 CTIOS1-ctios Trace: >>CG:[call.5000.46856062]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856062 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856062 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3219249245 NewConnDevID:3219249245 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856062 ecc:(...)) 18:38:52:171 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856062.3219249245]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:52:171 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856062.42550]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:52:182 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:38:52:185 CTIOS1-ctios Trace: ->RCV[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4) a=48456][agent.5000.48456]:eSetAgentStateRequest(eNotReady) 18:38:52:234 CTIOS1-ctios Trace: ->RCV[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4) a=3693][agent.5000.3693]:eSetAgentStateRequest(eNotReady) 18:38:52:242 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:38:52:242 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:52:242 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:52:243 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:243 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:243 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:52:243 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:243 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:243 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:243 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:243 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:243 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:52:321 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:1) 18:38:52:321 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:52:321 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:321 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:321 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:321 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:321 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:321 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:322 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:335 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10520 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42253 AGID:48456 AGInstr:42253 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48456 AGAvailStatus:0) 18:38:52:336 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:52:336 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:52:336 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:52:336 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:52:336 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:52:336 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:52:336 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:52:336 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:52:336 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:52:336 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eSetAgentStateConf(UniqObjID:agent.5000.48456 MsgID:eSetAgentStateConf TgtCILClntID:GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)) 18:38:52:337 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eSetAgentStateConf 18:38:52:383 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5864 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42163 AGID:3693 AGInstr:42163 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3693 AGAvailStatus:0) 18:38:52:384 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:52:384 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:52:384 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:52:384 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:52:384 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:52:384 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:52:384 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:52:384 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:52:384 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:52:385 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eSetAgentStateConf(UniqObjID:agent.5000.3693 MsgID:eSetAgentStateConf TgtCILClntID:GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)) 18:38:52:385 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eSetAgentStateConf 18:38:52:391 CTIOS1-ctios Trace: [call.5000.46855540] Found CallConnection(42129.0) for device 42129. 18:38:52:391 CTIOS1-ctios Trace: [call.5000.46855540] Found CallConnection(42129.0) for device 42129. 18:38:52:392 CTIOS1-ctios Trace: >>CG:[call.5000.46855540]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855540 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42129 RelDevID:42129 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855540) 18:38:52:392 CTIOS1-ctios Trace: >>CG:[call.5000.46855540]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855540 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:04237225854 RelDevID:04237225854 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855540) 18:38:52:393 CTIOS1-ctios Trace: >>CG:[call.5000.46855540]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855540 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:04237225854 MsgID:eCallClearedEvent DvrKey:call.5000.46855540) 18:38:52:393 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855540.04237225854]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:52:393 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855540.42129]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:52:393 CTIOS1-ctios Trace: <-SND[FO6-118-D4CC-3776-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855540.42129]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:52:393 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855540.04237225854]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:52:393 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855540.42129]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:52:393 CTIOS1-ctios Trace: <-SND[FO6-118-D4CC-3776-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855540.42129]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:52:393 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855540.04237225854]:eCallClearedEvent,Msk(3f0000) 18:38:52:393 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855540.42129]:eCallClearedEvent,Msk(3f0000) 18:38:52:393 CTIOS1-ctios Trace: <-SND[FO6-118-D4CC-3776-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855540.42129]:eCallClearedEvent,Msk(3f0000) 18:38:52:413 CTIOS1-ctios Trace: >>CG:[agent.5000.48766]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11091 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42129 AGID:48766 AGInstr:42129 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48766 AGAvailStatus:0) 18:38:52:413 CTIOS1-ctios Trace: [agent.5000.48766]: Current Wrapup Mode = 3 18:38:52:413 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48766]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:52:413 CTIOS1-ctios Trace: <-SND[FO6-118-D4CC-3776-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48766]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:52:413 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48766]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:52:413 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48766]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:52:414 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48766]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:52:414 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48766]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:52:414 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48766]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:52:414 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48766]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:52:414 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48766]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:52:416 CTIOS1-ctios Trace: >>CG:[call.5000.46856071]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856071 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42074 RelDevID:42074 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856071) 18:38:52:416 CTIOS1-ctios Trace: >>CG:[call.5000.46856071]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856071 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42074 MsgID:eCallClearedEvent DvrKey:call.5000.46856071) 18:38:52:416 CTIOS1-ctios Trace: >>CG:[call.5000.46856071]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856071 ConnDevIDTyp:0 ConnDevID:42074 MsgID:eCallEndEvent DvrKey:call.5000.46856071) 18:38:52:416 CTIOS1-ctios Trace: Removed CallConnection(42074.0). 18:38:52:416 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856071 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:52:416 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:38:52:417 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856071.42074]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:52:417 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856071.42074]:eCallClearedEvent,Msk(3f0000) 18:38:52:417 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856071.42074]:eCallEndEvent 18:38:52:417 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:52:417 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:417 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:417 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:417 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:417 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:418 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:418 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:445 CTIOS1-ctios Trace: >>CG:[call.5000.2131420883]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420883 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420883) 18:38:52:445 CTIOS1-ctios Trace: >>CG:[call.5000.2131420883]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420883 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41312 RelDevID:41312 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420883) 18:38:52:445 CTIOS1-ctios Trace: >>CG:[call.5000.2131420883]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420883 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41312 MsgID:eCallClearedEvent DvrKey:call.5000.2131420883) 18:38:52:445 CTIOS1-ctios Trace: >>CG:[call.5000.2131420883]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420883 ConnDevIDTyp:0 ConnDevID:41312 MsgID:eCallEndEvent DvrKey:call.5000.2131420883) 18:38:52:445 CTIOS1-ctios Trace: Removed CallConnection(41312.0). 18:38:52:445 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:52:445 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420883 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:52:445 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:52:446 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420883.41312]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:52:446 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420883.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:52:446 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420883.41312]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:52:446 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420883.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:52:446 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420883.41312]:eCallClearedEvent,Msk(3f0000) 18:38:52:446 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420883.51044]:eCallClearedEvent,Msk(3f0000) 18:38:52:446 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420883.41312]:eCallEndEvent 18:38:52:446 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420883.51044]:eCallEndEvent 18:38:52:446 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:52:446 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:446 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:457 CTIOS1-ctios Trace: ->RCV[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4) a=48456][agent.5000.48456]:eSetAgentStateRequest(eAvailable) 18:38:52:465 CTIOS1-ctios Trace: >>CG:[call.5000.46855692]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855692 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855692 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04235715574 CallWrpupData:1236_0800_New Complaint/Service Request NewConnDevID:42540 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855692 ecc:(...)) 18:38:52:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855692.04235715574]:eCallDataUpdateEvent 18:38:52:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855692.42540]:eCallDataUpdateEvent 18:38:52:477 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32372917 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5134 LogdOnTimeTdy:9466 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:310 LogdOnTimeSess:720 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:52:489 CTIOS1-ctios Trace: [call.5000.46856063] Found CallConnection(42115.0) for device 42115. 18:38:52:517 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10520 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42253 AGID:48456 AGInstr:42253 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48456 AGAvailStatus:1) 18:38:52:517 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:52:517 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:52:517 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:517 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:517 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:517 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:517 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:517 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:518 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:518 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eSetAgentStateConf(UniqObjID:agent.5000.48456 MsgID:eSetAgentStateConf TgtCILClntID:GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)) 18:38:52:518 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eSetAgentStateConf 18:38:52:527 CTIOS1-ctios Trace: [call.5000.46856063] Found CallConnection(42115.0) for device 42115. 18:38:52:564 CTIOS1-ctios Trace: >>CG:[call.5000.2131420884]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420884 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420884) 18:38:52:564 CTIOS1-ctios Trace: >>CG:[call.5000.2131420884]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420884 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41316 RelDevID:41316 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420884) 18:38:52:564 CTIOS1-ctios Trace: >>CG:[call.5000.2131420884]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420884 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41316 MsgID:eCallClearedEvent DvrKey:call.5000.2131420884) 18:38:52:565 CTIOS1-ctios Trace: >>CG:[call.5000.2131420884]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420884 ConnDevIDTyp:0 ConnDevID:41316 MsgID:eCallEndEvent DvrKey:call.5000.2131420884) 18:38:52:565 CTIOS1-ctios Trace: Removed CallConnection(41316.0). 18:38:52:565 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:52:565 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420884 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:52:565 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:52:565 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420884.41316]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:52:565 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420884.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:52:565 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420884.41316]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:52:565 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420884.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:52:565 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420884.41316]:eCallClearedEvent,Msk(3f0000) 18:38:52:565 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420884.51023]:eCallClearedEvent,Msk(3f0000) 18:38:52:565 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420884.41316]:eCallEndEvent 18:38:52:565 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420884.51023]:eCallEndEvent 18:38:52:565 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:52:566 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:566 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:597 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32372919 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5966 LogdOnTimeTdy:9371 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5966 LogdOnTimeSess:9371 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:52:616 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:52:617 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:52:617 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:52:621 CTIOS1-ctios Trace: >>CG:[agent.5000.48653]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10873 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42529 AGID:48653 AGInstr:42529 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48653 AGAvailStatus:0) 18:38:52:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:eAgentStateEvent(eTalking),Msk(0) 18:38:52:621 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48653]:eAgentStateEvent(eTalking),Msk(0) 18:38:52:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:622 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:622 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:622 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:622 CTIOS1-ctios Trace: >>CG:[call.5000.46856067]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856067 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856067 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03006994378 NewConnDevID:03006994378 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856067 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105132))) 18:38:52:622 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:622 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48653]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:622 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48653]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:622 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856067.03006994378]:eCallDataUpdateEvent,Msk(bf0002) 18:38:52:622 CTIOS1-ctios Trace: >>CG:[call.5000.46856067]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856067 ConnDevIDTyp:0 SVC#:2 SVCID:9801 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:2 SGID:9785 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42529 CallngDevID:03006994378 CalldDevID:42529 LstRedirDevID:(null) AnsDevID:42529 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856067 Trnk#:0 TrnkGrp#:0) 18:38:52:622 CTIOS1-ctios Trace: [call.5000.46856067] Found CallConnection(03006994378.1). 18:38:52:622 CTIOS1-ctios Trace: [call.5000.46856067] Found CallConnection(03006994378.1). 18:38:52:622 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856067.42529]:eCallDataUpdateEvent,Msk(3f0001) 18:38:52:622 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856067.42529]:eCallDataUpdateEvent,Msk(3f0001) 18:38:52:622 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856067.03006994378]:eCallEstablishedEvent,Msk(bf01a6) 18:38:52:622 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856067.42529]:eCallEstablishedEvent,Msk(bf01a6) 18:38:52:622 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856067.42529]:eCallEstablishedEvent,Msk(bf01a6) 18:38:52:662 CTIOS1-ctios Trace: [call.5000.198845504] Found CallConnection(21035.0) for device 21035. 18:38:52:662 CTIOS1-ctios Trace: [call.5000.198845504] Found CallConnection(21035.0) for device 21035. 18:38:52:683 CTIOS1-ctios Trace: >>CG:[call.5000.198845504]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845504 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845504 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:02132413005 NewConnDevID:02132413005 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845504 ecc:(...)) 18:38:52:684 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845504.02132413005]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:52:684 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845504.21035]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:52:692 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:38:52:692 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:38:52:692 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:693 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:693 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:693 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:693 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:693 CTIOS1-ctios Trace: >>CG:[call.5000.46856079]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856079 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42072 ConnDevID:42072 MsgID:eCallBeginEvent DvrKey:call.5000.46856079 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105132))) 18:38:52:693 CTIOS1-ctios Trace: >>CG:[call.5000.46856079]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856079 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42072 CallngDevID:42072 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856079) 18:38:52:693 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856079 18:38:52:693 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:0) 18:38:52:693 CTIOS1-ctios Trace: [call.5000.46856079] CallConnection(42072.0) found DeviceID(42072) AgentID(48155). 18:38:52:693 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:52:693 CTIOS1-ctios Trace: Added CallConnection(42072.0). 18:38:52:693 CTIOS1-ctios Trace: [call.5000.46856079]::CreateCallConnection(): CallConnection(42072.0) created successfully. 18:38:52:693 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:693 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:693 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856079.42072]:eCallBeginEvent,Msk(bf0002) 18:38:52:693 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856079.42072]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:52:693 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:38:52:693 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:694 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:694 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:694 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:694 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:694 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:694 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:52:696 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eNotReady) 18:38:52:721 CTIOS1-ctios Trace: >>CG:[call.5000.2131420885]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420885 CallTyp:12 ConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:02132413005 DNIS:81121 CallrEntrDig:81121 ConnDevID:21035 RCallKeyDay:151314 RCallKeyCID:205324 MsgID:eCallBeginEvent DvrKey:call.5000.2131420885 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105079)) ICMEntUniqID:icm.151314.205324 RCallKeySeq#:6) 18:38:52:721 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420885 18:38:52:722 CTIOS1-ctios Trace: >>CG:[call.5000.198845504]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:198845504 NumParties:1 SecDevIDTyp:0 SecCID:2131420885 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:02132413005 SecDevID:21035 TfrgDevID:21035 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.198845504ConnectedParty[1]:(ConnPtyCID:198845504 ConnPtyDevIDTyp:1 ConnPtyDevID:02132413005)) 18:38:52:722 CTIOS1-ctios Trace: [call.5000.198845504] Found CallConnection(21035.0). 18:38:52:722 CTIOS1-ctios Trace: >>CG:[call.5000.2131420885]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:198845504 NumParties:1 SecDevIDTyp:0 SecCID:2131420885 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:02132413005 SecDevID:21035 TfrgDevID:21035 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420885ConnectedParty[1]:(ConnPtyCID:198845504 ConnPtyDevIDTyp:1 ConnPtyDevID:02132413005)) 18:38:52:722 CTIOS1-ctios Trace: [call.5000.2131420885]::FindTransferCommonDeviceID Calls [call.5000.198845504] and [call.5000.2131420885] do not appear to have a common Device. Tranferring Device [21035] is set as common device 18:38:52:722 CTIOS1-ctios Trace: [call.5000.198845504] Found CallConnection(21035.0). 18:38:52:722 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845504.21035]:eCallTransferredEvent,Msk(bf01a6) 18:38:52:722 CTIOS1-ctios Trace: [call.5000.198845504] Found CallConnection(21035.0). 18:38:52:722 CTIOS1-ctios Trace: Removed CallConnection(21035.0). 18:38:52:722 CTIOS1-ctios Trace: Added CallConnection(02132413005.1). 18:38:52:722 CTIOS1-ctios Trace: [call.5000.2131420885] Moved CallConnection[02132413005.1] from [call.5000.198845504] to [call.5000.2131420885]. 18:38:52:722 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845504.21035]:eCallTransferredEvent,Msk(bf01a6) 18:38:52:722 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845504.21035]:eCallEndEvent 18:38:52:722 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845504.02132413005]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:52:723 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420885.02132413005]:eCallTransferredEvent,Msk(bf01a6) 18:38:52:723 CTIOS1-ctios Trace: >>CG:[call.5000.2131420885]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420885 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420885 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21035 NewConnDevID:02132413005 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420885) 18:38:52:723 CTIOS1-ctios Trace: >>CG:[call.5000.2131420885]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420885 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:02132413005 RelDevID:02132413005 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420885) 18:38:52:723 CTIOS1-ctios Trace: >>CG:[call.5000.2131420885]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420885 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21035 MsgID:eCallClearedEvent DvrKey:call.5000.2131420885) 18:38:52:723 CTIOS1-ctios Trace: >>CG:[call.5000.2131420885]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420885 ConnDevIDTyp:1 ConnDevID:02132413005 MsgID:eCallEndEvent DvrKey:call.5000.2131420885) 18:38:52:723 CTIOS1-ctios Trace: >>CG:[agent.5000.33716]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:623 SGID:6069 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10767 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21035 AGID:33716 AGInstr:21035 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33716 AGAvailStatus:0) 18:38:52:723 CTIOS1-ctios Trace: >>CG:[call.5000.198845504]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845504 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.198845504) 18:38:52:723 CTIOS1-ctios Trace: Removed CallConnection(02132413005.1). 18:38:52:723 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420885.02132413005]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:52:723 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420885 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:52:723 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420885.02132413005]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:52:723 CTIOS1-ctios Trace: [agent.5000.33716]: Current Wrapup Mode = 3 18:38:52:723 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420885.02132413005]:eCallClearedEvent,Msk(3f0000) 18:38:52:723 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420885.02132413005]:eCallEndEvent 18:38:52:723 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33716]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:38:52:725 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:38:52:725 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:52:725 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:52:759 CTIOS1-ctios Trace: >>CG:[agent.5000.33716]:eQueryAgentStatisticsConf(IID:32372921 PrphID:5000 AGExt:21035 AGID:33716 AGInstr:21035 UniqObjID:agent.5000.33716 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1310 LogdOnTimeTdy:8866 NotRdyTimeTdy:199 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:52 HdlCallsTlkTimeTdy:6727 HdlCallsTimeTdy:7250 IncCallsHldTdy:2 IncCallsHldTimeTdy:71 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:3 LogdOnTimeSess:637 NotRdyTimeSess:44 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:4 HdlCallsTlkTimeSess:469 HdlCallsTimeSess:531 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:62 HdlCallsAftCallTimeTdy:452 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSes 18:38:52:817 CTIOS1-ctios Trace: >>CG:[call.5000.46856079]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856079 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42072 RelDevID:42072 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856079) 18:38:52:818 CTIOS1-ctios Trace: >>CG:[call.5000.46856079]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856079 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42072 MsgID:eCallClearedEvent DvrKey:call.5000.46856079) 18:38:52:818 CTIOS1-ctios Trace: >>CG:[call.5000.46856079]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856079 ConnDevIDTyp:0 ConnDevID:42072 MsgID:eCallEndEvent DvrKey:call.5000.46856079) 18:38:52:818 CTIOS1-ctios Trace: Removed CallConnection(42072.0). 18:38:52:818 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856079 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:52:818 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:38:52:818 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856079.42072]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:52:818 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856079.42072]:eCallClearedEvent,Msk(3f0000) 18:38:52:818 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856079.42072]:eCallEndEvent 18:38:52:818 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:52:818 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:818 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:819 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:819 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:819 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:819 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:850 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eQueryAgentStatisticsConf(IID:32372922 PrphID:5000 AGExt:42072 AGID:48155 AGInstr:42072 UniqObjID:agent.5000.48155 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:7222 LogdOnTimeTdy:20387 NotRdyTimeTdy:3313 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:59 HdlCallsTlkTimeTdy:9412 HdlCallsTimeTdy:9743 IncCallsHldTdy:1 IncCallsHldTimeTdy:53 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:4307 LogdOnTimeSess:9631 NotRdyTimeSess:2038 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:17 HdlCallsTlkTimeSess:3112 HdlCallsTimeSess:3224 IncCallsHldSess:1 IncCallsHldTimeSess:53 IntCallsSess:264 IntCallsTimeSess:86 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:311 IntCallsTimeTdy:122 HdlCallsAftCallTimeSess:59 HdlCallsAftCallTimeTdy:278 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess 18:38:52:850 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:0) 18:38:52:850 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:52:851 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:52:851 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:52:851 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:38:52:851 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:38:52:887 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:52:887 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:52:888 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:889 CTIOS1-ctios Trace: ->RCV[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4) a=3693][agent.5000.3693]:eSetAgentStateRequest(eAvailable) 18:38:52:948 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:38:52:948 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:52:948 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:949 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5864 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42163 AGID:3693 AGInstr:42163 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3693 AGAvailStatus:1) 18:38:52:949 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:52:949 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:52:949 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:949 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:949 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:949 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:949 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:949 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:950 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:52:950 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eSetAgentStateConf(UniqObjID:agent.5000.3693 MsgID:eSetAgentStateConf TgtCILClntID:GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)) 18:38:52:950 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eSetAgentStateConf 18:38:53:112 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eAvailable) 18:38:53:172 CTIOS1-ctios Trace: [call.5000.46856067] Found CallConnection(42529.0) for device 42529. 18:38:53:173 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:1) 18:38:53:173 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:53:173 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:53:173 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:53:174 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:38:53:174 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:38:53:181 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:619 SVCID:6091 SG#:621 SGID:6071 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:21065 ANI:685572755 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207254 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207254 RCallKeySeq#:1 CallTypIDTag:5115 PreCallIIDTag:7990927) 18:38:53:212 CTIOS1-ctios Trace: >>CG:[agent.5000.6087]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5292 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21065 AGID:6087 AGInstr:21065 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6087 AGAvailStatus:0) 18:38:53:213 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:eAgentStateEvent(eReserved),Msk(0) 18:38:53:213 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:53:213 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:53:213 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:53:213 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:53:213 CTIOS1-ctios Trace: [call.5000.46856067] Found CallConnection(42529.0) for device 42529. 18:38:53:247 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:38:53:247 CTIOS1-ctios Trace: >>CG:[call.5000.46856082]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856082 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42037 ConnDevID:42037 MsgID:eCallBeginEvent DvrKey:call.5000.46856082 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105132))) 18:38:53:248 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856082 18:38:53:248 CTIOS1-ctios Trace: >>CG:[call.5000.46856082]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856082 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42037 CallngDevID:42037 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856082) 18:38:53:248 CTIOS1-ctios Trace: [call.5000.46856082] CallConnection(42037.0) found DeviceID(42037) AgentID(48558). 18:38:53:248 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:53:248 CTIOS1-ctios Trace: Added CallConnection(42037.0). 18:38:53:248 CTIOS1-ctios Trace: [call.5000.46856082]::CreateCallConnection(): CallConnection(42037.0) created successfully. 18:38:53:248 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:0) 18:38:53:248 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:38:53:248 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:248 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:248 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:248 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:249 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:249 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:249 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:249 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856082.42037]:eCallBeginEvent,Msk(bf0002) 18:38:53:249 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856082.42037]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:53:249 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:38:53:249 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:249 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:249 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:249 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:249 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:249 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:250 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:334 CTIOS1-ctios Trace: >>CG:[call.5000.198845539]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845539 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:685572755 DNIS:21065 Dialed#:45433 ConnDevID:685572755 RCallKeyDay:151314 RCallKeyCID:207254 MsgID:eCallBeginEvent DvrKey:call.5000.198845539 ecc:(...) ICMEntUniqID:icm.151314.207254 RCallKeySeq#:2) 18:38:53:334 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845539 18:38:53:334 CTIOS1-ctios Trace: >>CG:[call.5000.198845539]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845539 ConnDevIDTyp:1 SVC#:619 SVCID:6091 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:685572755 AlrtgDevID:(null) CallngDevID:685572755 CalldDevID:21065 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845539 Trnk#:0 TrnkGrp#:0) 18:38:53:334 CTIOS1-ctios Trace: [call.5000.198845539]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 685572755. 18:38:53:334 CTIOS1-ctios Trace: CallConnection(685572755.1) created AgentObject (Device) for DeviceID(685572755). 18:38:53:334 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:53:334 CTIOS1-ctios Trace: Added CallConnection(685572755.1). 18:38:53:334 CTIOS1-ctios Trace: [call.5000.198845539]::CreateCallConnection(): CallConnection(685572755.1) created successfully. 18:38:53:334 CTIOS1-ctios Trace: >>CG:[call.5000.198845539]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845539 ConnDevIDTyp:1 SVC#:619 SVCID:6091 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:621 SGID:6071 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:685572755 AlrtgDevID:21065 CallngDevID:685572755 CalldDevID:21065 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845539 Trnk#:0 TrnkGrp#:0) 18:38:53:334 CTIOS1-ctios Trace: [call.5000.198845539] Found CallConnection(685572755.1) for device 685572755. 18:38:53:334 CTIOS1-ctios Trace: [call.5000.198845539]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21065. 18:38:53:334 CTIOS1-ctios Trace: [call.5000.198845539] CallConnection(685572755.1) found DeviceID(21065) AgentID(6087). 18:38:53:334 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:53:334 CTIOS1-ctios Trace: Added CallConnection(685572755.1). 18:38:53:334 CTIOS1-ctios Trace: [call.5000.198845539]::CreateCallConnection(): CallConnection(685572755.1) created successfully. 18:38:53:335 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845539.685572755]:eCallBeginEvent 18:38:53:335 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845539.685572755]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:53:335 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845539.21065]:eCallBeginEvent 18:38:53:335 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845539.685572755]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:53:335 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845539.21065]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:53:406 CTIOS1-ctios Trace: >>CG:[call.5000.46856082]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856082 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42037 RelDevID:42037 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856082) 18:38:53:406 CTIOS1-ctios Trace: >>CG:[call.5000.46856082]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856082 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42037 MsgID:eCallClearedEvent DvrKey:call.5000.46856082) 18:38:53:406 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856082.42037]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:53:406 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856082.42037]:eCallClearedEvent,Msk(3f0000) 18:38:53:407 CTIOS1-ctios Trace: >>CG:[call.5000.46856082]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856082 ConnDevIDTyp:0 ConnDevID:42037 MsgID:eCallEndEvent DvrKey:call.5000.46856082) 18:38:53:407 CTIOS1-ctios Trace: Removed CallConnection(42037.0). 18:38:53:407 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856082 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:53:407 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:38:53:408 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856082.42037]:eCallEndEvent 18:38:53:408 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:53:408 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:53:408 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:53:408 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:53:408 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:53:408 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:53:408 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:53:408 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:53:454 CTIOS1-ctios Trace: >>CG:[call.5000.46856067]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856067 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856067 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03006994378 NewConnDevID:03006994378 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856067 ecc:(...)) 18:38:53:455 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856067.03006994378]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:53:455 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856067.42529]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:53:455 CTIOS1-ctios Trace: <-SND[FD3-45-FD14-3468-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856067.42529]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:53:509 CTIOS1-ctios Trace: >>CG:[call.5000.46855692]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855692 ConnDevIDTyp:0 ConnDevID:42540 MsgID:eCallEndEvent DvrKey:call.5000.46855692) 18:38:53:509 CTIOS1-ctios Trace: Removed CallConnection(04235715574.1). 18:38:53:509 CTIOS1-ctios Trace: Removed CallConnection(42540.0). 18:38:53:509 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855692 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:53:509 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855692.04235715574]:eCallEndEvent 18:38:53:509 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855692.42540]:eCallEndEvent 18:38:53:509 CTIOS1-ctios Trace: >>CG:[agent.5000.48500]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10656 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42540 AGID:48500 AGInstr:42540 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48500 AGAvailStatus:1) 18:38:53:509 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48500]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:53:509 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48500]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:53:509 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48500]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:53:601 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:53:601 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:53:601 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:53:819 CTIOS1-ctios Trace: [call.5000.198845292] Found CallConnection(42098.0) for device 42098. 18:38:53:819 CTIOS1-ctios Trace: [call.5000.198845292] Found CallConnection(42098.0) for device 42098. 18:38:53:820 CTIOS1-ctios Trace: >>CG:[call.5000.198845292]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845292 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42098 RelDevID:42098 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845292) 18:38:53:820 CTIOS1-ctios Trace: >>CG:[call.5000.198845292]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845292 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0812855691 RelDevID:0812855691 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845292) 18:38:53:820 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845292.0812855691]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:53:821 CTIOS1-ctios Trace: >>CG:[call.5000.198845292]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845292 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0812855691 MsgID:eCallClearedEvent DvrKey:call.5000.198845292) 18:38:53:821 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845292.42098]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:53:821 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845292.42098]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:53:821 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845292.0812855691]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:53:821 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845292.42098]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:53:821 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845292.42098]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:53:821 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845292.0812855691]:eCallClearedEvent,Msk(3f0000) 18:38:53:821 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845292.42098]:eCallClearedEvent,Msk(3f0000) 18:38:53:821 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845292.42098]:eCallClearedEvent,Msk(3f0000) 18:38:53:824 CTIOS1-ctios Trace: ->RCV[GD1-236-3E61-556-dotNET_Sess(31914638)_EvtThd(4) a=48595][call.5000.46854364.42219]:eClearConnectionRequest 18:38:53:835 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9559 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42098 AGID:42586 AGInstr:42098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42586 AGAvailStatus:0) 18:38:53:835 CTIOS1-ctios Trace: [agent.5000.42586]: Current Wrapup Mode = 3 18:38:53:835 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:53:835 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:53:835 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:53:835 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:53:835 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:53:835 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:53:835 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:53:835 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:53:835 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:53:866 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:53:866 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:53:866 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:53:870 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207577 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207577 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991465) 18:38:53:876 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207578 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207578 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991466) 18:38:53:886 CTIOS1-ctios Trace: >>CG:[call.5000.46854364.42219]:eClearConnectionConf(UniqObjID:call.5000.46854364.42219 MsgID:eClearConnectionConf TgtCILClntID:GD1-236-3E61-556-dotNET_Sess(31914638)_EvtThd(4)) 18:38:53:886 CTIOS1-ctios Trace: <-SND[GD1-236-3E61-556-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854364.42219]:eClearConnectionConf,Msk(bf01a4) 18:38:53:886 CTIOS1-ctios Trace: [call.5000.46854364] Found CallConnection(42219.0) for device 42219. 18:38:53:887 CTIOS1-ctios Trace: [call.5000.46854364] Found CallConnection(42219.0) for device 42219. 18:38:53:887 CTIOS1-ctios Trace: >>CG:[call.5000.46854364]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854364 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42219 RelDevID:42219 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854364) 18:38:53:887 CTIOS1-ctios Trace: >>CG:[call.5000.46854364]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854364 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03335353937 RelDevID:03335353937 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854364) 18:38:53:887 CTIOS1-ctios Trace: >>CG:[call.5000.46854364]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854364 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03335353937 MsgID:eCallClearedEvent DvrKey:call.5000.46854364) 18:38:53:887 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854364.03335353937]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:53:887 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854364.42219]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:53:887 CTIOS1-ctios Trace: <-SND[GD1-236-3E61-556-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854364.42219]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:53:887 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854364.03335353937]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:53:887 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854364.42219]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:53:887 CTIOS1-ctios Trace: <-SND[GD1-236-3E61-556-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854364.42219]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:53:887 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854364.03335353937]:eCallClearedEvent,Msk(3f0000) 18:38:53:887 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854364.42219]:eCallClearedEvent,Msk(3f0000) 18:38:53:887 CTIOS1-ctios Trace: <-SND[GD1-236-3E61-556-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854364.42219]:eCallClearedEvent,Msk(3f0000) 18:38:53:895 CTIOS1-ctios Trace: >>CG:[agent.5000.48595]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10795 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42219 AGID:48595 AGInstr:42219 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48595 AGAvailStatus:0) 18:38:53:895 CTIOS1-ctios Trace: [agent.5000.48595]: Current Wrapup Mode = 3 18:38:53:895 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48595]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:53:895 CTIOS1-ctios Trace: <-SND[GD1-236-3E61-556-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48595]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:53:895 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48595]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:53:895 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48595]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:53:895 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48595]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:53:895 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48595]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:53:895 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48595]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:53:895 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48595]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:53:896 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48595]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:53:900 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:38:53:900 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:38:53:900 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:900 CTIOS1-ctios Trace: >>CG:[call.5000.46856083]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856083 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46856083 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105133))) 18:38:53:901 CTIOS1-ctios Trace: >>CG:[call.5000.46856083]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856083 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856083) 18:38:53:901 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856083 18:38:53:901 CTIOS1-ctios Trace: [call.5000.46856083] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:38:53:901 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:53:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:901 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:38:53:901 CTIOS1-ctios Trace: [call.5000.46856083]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:38:53:901 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:901 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:901 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:901 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856083.42062]:eCallBeginEvent,Msk(bf0002) 18:38:53:901 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856083.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:53:901 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:38:53:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:38:53:902 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:902 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:902 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:902 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:902 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:902 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:902 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:905 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:53:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:53:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:53:905 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:53:912 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:53:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:53:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:53:913 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:53:917 CTIOS1-ctios Trace: >>CG:[call.5000.198845504]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845504 ConnDevIDTyp:1 ConnDevID:02132413005 MsgID:eCallEndEvent DvrKey:call.5000.198845504) 18:38:53:917 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845504 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:53:917 CTIOS1-ctios Trace: >>CG:[agent.5000.33716]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10767 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21035 AGID:33716 AGInstr:21035 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33716 AGAvailStatus:1) 18:38:53:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33716]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:53:945 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:38:53:945 CTIOS1-ctios Trace: >>CG:[call.5000.46856084]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856084 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42122 ConnDevID:42122 MsgID:eCallBeginEvent DvrKey:call.5000.46856084 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105133))) 18:38:53:945 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856084 18:38:53:945 CTIOS1-ctios Trace: >>CG:[call.5000.46856084]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856084 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42122 CallngDevID:42122 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856084) 18:38:53:945 CTIOS1-ctios Trace: [call.5000.46856084] CallConnection(42122.0) found DeviceID(42122) AgentID(48756). 18:38:53:945 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:53:945 CTIOS1-ctios Trace: Added CallConnection(42122.0). 18:38:53:945 CTIOS1-ctios Trace: [call.5000.46856084]::CreateCallConnection(): CallConnection(42122.0) created successfully. 18:38:53:945 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:53:945 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:0) 18:38:53:946 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:53:946 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:946 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:946 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:946 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:946 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:946 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:946 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:946 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856084.42122]:eCallBeginEvent,Msk(bf0002) 18:38:53:946 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856084.42122]:eCallBeginEvent,Msk(bf0002) 18:38:53:946 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856084.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:53:946 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856084.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:53:946 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:53:946 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:53:947 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:947 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:947 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:947 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:947 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:947 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:53:947 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:54:032 CTIOS1-ctios Trace: >>CG:[call.5000.2131420886]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420886 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41336 ConnDevID:41336 MsgID:eCallBeginEvent DvrKey:call.5000.2131420886) 18:38:54:032 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420886 18:38:54:032 CTIOS1-ctios Trace: >>CG:[call.5000.2131420886]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420886 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41336 CallngDevID:41336 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420886) 18:38:54:032 CTIOS1-ctios Trace: [call.5000.2131420886] CallConnection(41336.0) found DeviceID(41336) AgentID(). 18:38:54:032 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:54:032 CTIOS1-ctios Trace: Added CallConnection(41336.0). 18:38:54:032 CTIOS1-ctios Trace: [call.5000.2131420886]::CreateCallConnection(): CallConnection(41336.0) created successfully. 18:38:54:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420886.41336]:eCallBeginEvent,Msk(bf0002) 18:38:54:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420886.41336]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:54:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420886]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420886 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420886 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41336 NewConnDevID:41336 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420886) 18:38:54:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420886]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420886 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41336 CallngDevID:41336 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420886) 18:38:54:035 CTIOS1-ctios Trace: [call.5000.2131420886] Found CallConnection(41336.0) for device 41336. 18:38:54:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420886]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420886 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420886 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41336 NewConnDevID:41336 RCallKeyDay:151314 RCallKeyCID:207577 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420886 ICMEntUniqID:icm.151314.207577 RCallKeySeq#:1) 18:38:54:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420886]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420886 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41336 AlrtgDevID: CallngDevID:41336 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420886 Trnk#:0 TrnkGrp#:0) 18:38:54:035 CTIOS1-ctios Trace: [call.5000.2131420886] Found CallConnection(41336.0) for device 41336. 18:38:54:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420886]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420886 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41336 AlrtgDevID:51023 CallngDevID:41336 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420886 Trnk#:0 TrnkGrp#:0) 18:38:54:035 CTIOS1-ctios Trace: [call.5000.2131420886] Found CallConnection(41336.0) for device 41336. 18:38:54:035 CTIOS1-ctios Trace: [call.5000.2131420886]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:54:035 CTIOS1-ctios Trace: [call.5000.2131420886] CallConnection(41336.0) found DeviceID(51023) AgentID(33632). 18:38:54:035 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:54:035 CTIOS1-ctios Trace: Added CallConnection(41336.0). 18:38:54:035 CTIOS1-ctios Trace: [call.5000.2131420886]::CreateCallConnection(): CallConnection(41336.0) created successfully. 18:38:54:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420886]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420886 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420886 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41336 NewConnDevID:41336 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420886 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105133))) 18:38:54:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420886]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420886 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41336 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420886 Trnk#:0 TrnkGrp#:0) 18:38:54:036 CTIOS1-ctios Trace: [call.5000.2131420886] Found CallConnection(41336.0). 18:38:54:036 CTIOS1-ctios Trace: [call.5000.2131420886] Found CallConnection(41336.0). 18:38:54:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420886.41336]:eCallDataUpdateEvent,Msk(bf0002) 18:38:54:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420886.41336]:eCallOriginatedEvent,Msk(bf0002) 18:38:54:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420886.41336]:eCallDataUpdateEvent,Msk(bf0002) 18:38:54:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420886.41336]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:54:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420886.51023]:eCallBeginEvent 18:38:54:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420886.41336]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:54:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420886.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:54:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420886.41336]:eCallDataUpdateEvent,Msk(bf0002) 18:38:54:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420886.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:54:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420886.41336]:eCallEstablishedEvent,Msk(bf01a6) 18:38:54:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420886.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:54:038 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:54:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420886]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420886 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420886) 18:38:54:038 CTIOS1-ctios Trace: [call.5000.2131420886] Found CallConnection(51023.0). 18:38:54:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:54:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:54:039 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:54:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420886.41336]: eCallHeldEvent,Msk(bf0126) 18:38:54:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420886.51023]: eCallHeldEvent,Msk(bf000a) 18:38:54:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420887]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420887 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41337 ConnDevID:41337 MsgID:eCallBeginEvent DvrKey:call.5000.2131420887) 18:38:54:041 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420887 18:38:54:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420887]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420887 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41337 CallngDevID:41337 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420887) 18:38:54:041 CTIOS1-ctios Trace: [call.5000.2131420887] CallConnection(41337.0) found DeviceID(41337) AgentID(). 18:38:54:041 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:54:041 CTIOS1-ctios Trace: Added CallConnection(41337.0). 18:38:54:041 CTIOS1-ctios Trace: [call.5000.2131420887]::CreateCallConnection(): CallConnection(41337.0) created successfully. 18:38:54:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420887]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420887 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420887 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41337 NewConnDevID:41337 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420887) 18:38:54:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420887]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420887 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41337 CallngDevID:41337 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420887) 18:38:54:041 CTIOS1-ctios Trace: [call.5000.2131420887] Found CallConnection(41337.0) for device 41337. 18:38:54:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420887.41337]:eCallBeginEvent,Msk(bf0002) 18:38:54:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420887.41337]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:54:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420887.41337]:eCallDataUpdateEvent,Msk(bf0002) 18:38:54:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420887.41337]:eCallOriginatedEvent,Msk(bf0002) 18:38:54:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420887]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420887 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420887 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41337 NewConnDevID:41337 RCallKeyDay:151314 RCallKeyCID:207578 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420887 ICMEntUniqID:icm.151314.207578 RCallKeySeq#:1) 18:38:54:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420887.41337]:eCallDataUpdateEvent,Msk(bf0002) 18:38:54:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420887]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420887 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41337 AlrtgDevID: CallngDevID:41337 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420887 Trnk#:0 TrnkGrp#:0) 18:38:54:061 CTIOS1-ctios Trace: [call.5000.2131420887] Found CallConnection(41337.0) for device 41337. 18:38:54:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420887.41337]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:54:072 CTIOS1-ctios Trace: >>CG:[call.5000.2131420887]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420887 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41337 AlrtgDevID:51044 CallngDevID:41337 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420887 Trnk#:0 TrnkGrp#:0) 18:38:54:072 CTIOS1-ctios Trace: [call.5000.2131420887] Found CallConnection(41337.0) for device 41337. 18:38:54:072 CTIOS1-ctios Trace: [call.5000.2131420887]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:54:072 CTIOS1-ctios Trace: [call.5000.2131420887] CallConnection(41337.0) found DeviceID(51044) AgentID(05230). 18:38:54:072 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:54:072 CTIOS1-ctios Trace: Added CallConnection(41337.0). 18:38:54:072 CTIOS1-ctios Trace: [call.5000.2131420887]::CreateCallConnection(): CallConnection(41337.0) created successfully. 18:38:54:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420887.51044]:eCallBeginEvent 18:38:54:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420887.41337]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:54:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420887.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:54:073 CTIOS1-ctios Trace: >>CG:[call.5000.2131420887]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420887 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420887 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41337 NewConnDevID:41337 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420887 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105133))) 18:38:54:073 CTIOS1-ctios Trace: >>CG:[call.5000.2131420887]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420887 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41337 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420887 Trnk#:0 TrnkGrp#:0) 18:38:54:073 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:54:073 CTIOS1-ctios Trace: >>CG:[call.5000.2131420887]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420887 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420887) 18:38:54:073 CTIOS1-ctios Trace: >>CG:[call.5000.46856083]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856083 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856083) 18:38:54:073 CTIOS1-ctios Trace: >>CG:[call.5000.46856083]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856083 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46856083) 18:38:54:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420887.41337]:eCallDataUpdateEvent,Msk(bf0002) 18:38:54:073 CTIOS1-ctios Trace: [call.5000.2131420887] Found CallConnection(41337.0). 18:38:54:073 CTIOS1-ctios Trace: [call.5000.2131420887] Found CallConnection(41337.0). 18:38:54:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420887.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:54:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420887.41337]:eCallEstablishedEvent,Msk(bf01a6) 18:38:54:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420887.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:54:074 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:54:074 CTIOS1-ctios Trace: [call.5000.2131420887] Found CallConnection(51044.0). 18:38:54:074 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:54:074 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:54:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420887.41337]: eCallHeldEvent,Msk(bf0126) 18:38:54:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420887.51044]: eCallHeldEvent,Msk(bf000a) 18:38:54:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856083.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:54:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856083.42062]:eCallClearedEvent,Msk(3f0000) 18:38:54:075 CTIOS1-ctios Trace: >>CG:[call.5000.46856083]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856083 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46856083) 18:38:54:075 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:38:54:075 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856083 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:54:075 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:38:54:075 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856083.42062]:eCallEndEvent 18:38:54:076 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:54:076 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:076 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:076 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:076 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:076 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:076 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:076 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:086 CTIOS1-ctios Trace: ->RCV[FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4) a=48522][call.5000.46855268.42513]:eClearConnectionRequest 18:38:54:106 CTIOS1-ctios Trace: >>CG:[call.5000.2131420886]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420886 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420886 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41336 NewConnDevID:41336 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420886 ecc:(...)) 18:38:54:107 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420886.41336]:eCallDataUpdateEvent,Msk(bf0126) 18:38:54:107 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420886.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:54:107 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32372926 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4345 LogdOnTimeTdy:16850 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2810 LogdOnTimeSess:4718 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:324 IntCallsTimeSess:112 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:334 IntCallsTimeTdy:114 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:38:54:113 CTIOS1-ctios Trace: ->RCV[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4) a=48501][agent.5000.48501]:eSetAgentStateRequest(eNotReady) 18:38:54:117 CTIOS1-ctios Trace: >>CG:[call.5000.46856084]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856084 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42122 RelDevID:42122 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856084) 18:38:54:117 CTIOS1-ctios Trace: >>CG:[call.5000.46856084]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856084 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42122 MsgID:eCallClearedEvent DvrKey:call.5000.46856084) 18:38:54:118 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856084.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:54:118 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856084.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:54:118 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856084.42122]:eCallClearedEvent,Msk(3f0000) 18:38:54:118 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856084.42122]:eCallClearedEvent,Msk(3f0000) 18:38:54:119 CTIOS1-ctios Trace: >>CG:[call.5000.46856084]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856084 ConnDevIDTyp:0 ConnDevID:42122 MsgID:eCallEndEvent DvrKey:call.5000.46856084) 18:38:54:119 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:38:54:119 CTIOS1-ctios Trace: Removed CallConnection(42122.0). 18:38:54:119 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856084 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:54:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856084.42122]:eCallEndEvent 18:38:54:119 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856084.42122]:eCallEndEvent 18:38:54:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:54:119 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:54:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:119 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:119 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:120 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:120 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:120 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:130 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:0) 18:38:54:130 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:54:130 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:130 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:130 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:131 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:131 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:131 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:131 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:135 CTIOS1-ctios Trace: >>CG:[call.5000.2131420887]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420887 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420887 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41337 NewConnDevID:41337 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420887 ecc:(...)) 18:38:54:135 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420887.41337]:eCallDataUpdateEvent,Msk(bf0126) 18:38:54:135 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420887.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:54:148 CTIOS1-ctios Trace: >>CG:[call.5000.46855268.42513]:eClearConnectionConf(UniqObjID:call.5000.46855268.42513 MsgID:eClearConnectionConf TgtCILClntID:FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4)) 18:38:54:148 CTIOS1-ctios Trace: <-SND[FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855268.42513]:eClearConnectionConf,Msk(bf01a4) 18:38:54:159 CTIOS1-ctios Trace: [call.5000.46855268] Found CallConnection(42513.0) for device 42513. 18:38:54:160 CTIOS1-ctios Trace: [call.5000.46855268] Found CallConnection(42513.0) for device 42513. 18:38:54:160 CTIOS1-ctios Trace: >>CG:[call.5000.46855268]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855268 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42513 RelDevID:42513 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855268) 18:38:54:160 CTIOS1-ctios Trace: >>CG:[call.5000.46855268]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855268 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4237498396 RelDevID:4237498396 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855268) 18:38:54:160 CTIOS1-ctios Trace: >>CG:[call.5000.46855268]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855268 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4237498396 MsgID:eCallClearedEvent DvrKey:call.5000.46855268) 18:38:54:160 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855268.4237498396]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:54:160 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855268.42513]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:54:161 CTIOS1-ctios Trace: <-SND[FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855268.42513]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:54:161 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855268.4237498396]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:54:161 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855268.42513]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:54:161 CTIOS1-ctios Trace: <-SND[FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855268.42513]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:54:161 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855268.4237498396]:eCallClearedEvent,Msk(3f0000) 18:38:54:161 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855268.42513]:eCallClearedEvent,Msk(3f0000) 18:38:54:161 CTIOS1-ctios Trace: <-SND[FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855268.42513]:eCallClearedEvent,Msk(3f0000) 18:38:54:164 CTIOS1-ctios Trace: >>CG:[agent.5000.48522]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:608 SGID:6056 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10693 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42513 AGID:48522 AGInstr:42513 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48522 AGAvailStatus:0) 18:38:54:164 CTIOS1-ctios Trace: [agent.5000.48522]: Current Wrapup Mode = 3 18:38:54:164 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:54:164 CTIOS1-ctios Trace: <-SND[FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48522]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:54:164 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:54:164 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:54:165 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:54:165 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:54:165 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:54:165 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:54:165 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:54:165 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48522]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:54:165 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eQueryAgentStatisticsConf(IID:32372929 PrphID:5000 AGExt:42122 AGID:48756 AGInstr:42122 UniqObjID:agent.5000.48756 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2637 LogdOnTimeTdy:9524 NotRdyTimeTdy:269 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:41 HdlCallsTlkTimeTdy:6409 HdlCallsTimeTdy:6551 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2108 LogdOnTimeSess:5866 NotRdyTimeSess:129 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:3499 HdlCallsTimeSess:3574 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:170 IntCallsTimeSess:60 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:170 IntCallsTimeTdy:60 HdlCallsAftCallTimeSess:75 HdlCallsAftCallTimeTdy:142 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prv 18:38:54:165 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:54:166 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eOnNewAgentStatisticsEvent 18:38:54:202 CTIOS1-ctios Trace: >>CG:[agent.5000.46064]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42198 AGID:46064 AGInstr:42198 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46064 AGAvailStatus:0) 18:38:54:202 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:54:202 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:202 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:203 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:203 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:203 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:203 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:203 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:266 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10672 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42042 AGID:48501 AGInstr:42042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48501 AGAvailStatus:0) 18:38:54:267 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:54:267 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:54:267 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:267 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:267 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:267 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:267 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:267 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:267 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:268 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eSetAgentStateConf(UniqObjID:agent.5000.48501 MsgID:eSetAgentStateConf TgtCILClntID:FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)) 18:38:54:268 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eSetAgentStateConf 18:38:54:276 CTIOS1-ctios Trace: >>CG:[agent.5000.6087]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:621 SGID:6071 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5292 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21065 AGID:6087 AGInstr:21065 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6087 AGAvailStatus:0) 18:38:54:276 CTIOS1-ctios Trace: >>CG:[call.5000.198845539]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845539 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845539 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:685572755 NewConnDevID:685572755 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845539 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105133))) 18:38:54:277 CTIOS1-ctios Trace: >>CG:[call.5000.198845539]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845539 ConnDevIDTyp:0 SVC#:619 SVCID:6091 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:621 SGID:6071 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21065 CallngDevID:685572755 CalldDevID:21065 LstRedirDevID:(null) AnsDevID:21065 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845539 Trnk#:0 TrnkGrp#:0) 18:38:54:277 CTIOS1-ctios Trace: [call.5000.198845539] Found CallConnection(685572755.1). 18:38:54:277 CTIOS1-ctios Trace: [call.5000.198845539] Found CallConnection(685572755.1). 18:38:54:277 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:eAgentStateEvent(eTalking),Msk(0) 18:38:54:277 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:54:277 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:54:278 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:54:278 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6087]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:54:278 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845539.685572755]:eCallDataUpdateEvent,Msk(bf0002) 18:38:54:278 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845539.21065]:eCallDataUpdateEvent,Msk(3f0001) 18:38:54:278 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845539.685572755]:eCallEstablishedEvent,Msk(bf01a6) 18:38:54:278 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845539.21065]:eCallEstablishedEvent,Msk(bf01a6) 18:38:54:292 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:632 SVCID:6102 SG#:633 SGID:6083 SGPri:0 MonID:0 NumNamVars:10 NumNamArrs:4 MRDID:1 AGInstr:42540 ANI:0512521830 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207285 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207285 RCallKeySeq#:1 CallTypIDTag:5142 PreCallIIDTag:7990973) 18:38:54:323 CTIOS1-ctios Trace: >>CG:[agent.5000.48500]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10656 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42540 AGID:48500 AGInstr:42540 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48500 AGAvailStatus:0) 18:38:54:323 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48500]:eAgentStateEvent(eReserved),Msk(0) 18:38:54:324 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48500]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:54:324 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48500]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:54:358 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:38:54:362 CTIOS1-ctios Trace: >>CG:[call.5000.46856085]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856085 CallTyp:2 ConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 ANI:0512521830 DNIS:42540 Dialed#:45233 ConnDevID:0512521830 RCallKeyDay:151314 RCallKeyCID:207285 MsgID:eCallBeginEvent DvrKey:call.5000.46856085 ecc:(...) ICMEntUniqID:icm.151314.207285 RCallKeySeq#:2) 18:38:54:362 CTIOS1-ctios Trace: >>CG:[call.5000.46856085]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856085 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0512521830 AlrtgDevID:(null) CallngDevID:0512521830 CalldDevID:42540 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856085 Trnk#:0 TrnkGrp#:0) 18:38:54:363 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856085 18:38:54:363 CTIOS1-ctios Trace: [call.5000.46856085]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0512521830. 18:38:54:363 CTIOS1-ctios Trace: CallConnection(0512521830.1) created AgentObject (Device) for DeviceID(0512521830). 18:38:54:363 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:54:363 CTIOS1-ctios Trace: Added CallConnection(0512521830.1). 18:38:54:363 CTIOS1-ctios Trace: [call.5000.46856085]::CreateCallConnection(): CallConnection(0512521830.1) created successfully. 18:38:54:363 CTIOS1-ctios Trace: >>CG:[call.5000.46856085]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856085 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:633 SGID:6083 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0512521830 AlrtgDevID:42540 CallngDevID:0512521830 CalldDevID:42540 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856085 Trnk#:0 TrnkGrp#:0) 18:38:54:363 CTIOS1-ctios Trace: [call.5000.46856085] Found CallConnection(0512521830.1) for device 0512521830. 18:38:54:363 CTIOS1-ctios Trace: [call.5000.46856085]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42540. 18:38:54:363 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856085.0512521830]:eCallBeginEvent 18:38:54:363 CTIOS1-ctios Trace: [call.5000.46856085] CallConnection(0512521830.1) found DeviceID(42540) AgentID(48500). 18:38:54:363 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:54:363 CTIOS1-ctios Trace: Added CallConnection(0512521830.1). 18:38:54:363 CTIOS1-ctios Trace: [call.5000.46856085]::CreateCallConnection(): CallConnection(0512521830.1) created successfully. 18:38:54:363 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856085.0512521830]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:54:363 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856085.42540]:eCallBeginEvent 18:38:54:363 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856085.0512521830]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:54:363 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856085.42540]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:54:368 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:0) 18:38:54:368 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:54:368 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:368 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:368 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:368 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:369 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:369 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:369 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:419 CTIOS1-ctios Trace: >>CG:[call.5000.2131420886]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420886 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420886) 18:38:54:419 CTIOS1-ctios Trace: >>CG:[call.5000.2131420886]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420886 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41336 RelDevID:41336 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420886) 18:38:54:419 CTIOS1-ctios Trace: >>CG:[call.5000.2131420886]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420886 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41336 MsgID:eCallClearedEvent DvrKey:call.5000.2131420886) 18:38:54:419 CTIOS1-ctios Trace: >>CG:[call.5000.2131420886]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420886 ConnDevIDTyp:0 ConnDevID:41336 MsgID:eCallEndEvent DvrKey:call.5000.2131420886) 18:38:54:419 CTIOS1-ctios Trace: Removed CallConnection(41336.0). 18:38:54:419 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420886.41336]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:54:419 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:54:419 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420886 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:54:419 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420886.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:54:419 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:54:419 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420886.41336]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:54:419 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420886.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:54:419 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420886.41336]:eCallClearedEvent,Msk(3f0000) 18:38:54:419 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420886.51023]:eCallClearedEvent,Msk(3f0000) 18:38:54:419 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420886.41336]:eCallEndEvent 18:38:54:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420886.51023]:eCallEndEvent 18:38:54:420 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:54:420 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:420 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:447 CTIOS1-ctios Trace: >>CG:[call.5000.2131420887]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420887 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420887) 18:38:54:447 CTIOS1-ctios Trace: >>CG:[call.5000.2131420887]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420887 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41337 RelDevID:41337 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420887) 18:38:54:447 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420887.41337]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:54:447 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420887.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:54:447 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420887.41337]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:54:447 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420887.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:54:447 CTIOS1-ctios Trace: >>CG:[call.5000.2131420887]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420887 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41337 MsgID:eCallClearedEvent DvrKey:call.5000.2131420887) 18:38:54:447 CTIOS1-ctios Trace: >>CG:[call.5000.2131420887]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420887 ConnDevIDTyp:0 ConnDevID:41337 MsgID:eCallEndEvent DvrKey:call.5000.2131420887) 18:38:54:447 CTIOS1-ctios Trace: Removed CallConnection(41337.0). 18:38:54:447 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:54:447 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420887 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:54:448 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:54:448 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420887.41337]:eCallClearedEvent,Msk(3f0000) 18:38:54:448 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420887.51044]:eCallClearedEvent,Msk(3f0000) 18:38:54:448 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420887.41337]:eCallEndEvent 18:38:54:448 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420887.51044]:eCallEndEvent 18:38:54:448 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:54:448 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:448 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:453 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32372931 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5967 LogdOnTimeTdy:9373 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5968 LogdOnTimeSess:9373 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:54:472 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:54:472 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:54:472 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:480 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32372932 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5135 LogdOnTimeTdy:9468 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:311 LogdOnTimeSess:722 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:54:497 CTIOS1-ctios Trace: >>CG:[call.5000.46855769.42511]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.46855769.42511 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:FA7-27-FB32-PC-3760-dotNET_Sess(31914638)_EvtThd(4)) 18:38:54:497 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.46855769.42511]. 18:38:54:511 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:38:54:511 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:54:512 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:54:512 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:512 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:513 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:513 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:513 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:513 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:513 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:54:513 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:54:513 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:54:517 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:1) 18:38:54:517 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:54:517 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:517 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:517 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:517 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:517 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:517 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:518 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:574 CTIOS1-ctios Trace: >>CG:[agent.5000.46064]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42198 AGID:46064 AGInstr:42198 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46064 AGAvailStatus:1) 18:38:54:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:54:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:574 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:574 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:575 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:575 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:612 CTIOS1-ctios Trace: >>CG:[call.5000.46856086]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856086 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:9103334359307 DNIS:42791 ConnDevID:9103334359307 MsgID:eCallBeginEvent DvrKey:call.5000.46856086) 18:38:54:612 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856086 18:38:54:612 CTIOS1-ctios Trace: >>CG:[call.5000.46856086]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856086 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9103334359307 AlrtgDevID:(null) CallngDevID:9103334359307 CalldDevID:42791 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856086 Trnk#:0 TrnkGrp#:0) 18:38:54:612 CTIOS1-ctios Trace: [call.5000.46856086]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9103334359307. 18:38:54:612 CTIOS1-ctios Trace: CallConnection(9103334359307.1) created AgentObject (Device) for DeviceID(9103334359307). 18:38:54:612 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:54:612 CTIOS1-ctios Trace: Added CallConnection(9103334359307.1). 18:38:54:612 CTIOS1-ctios Trace: [call.5000.46856086]::CreateCallConnection(): CallConnection(9103334359307.1) created successfully. 18:38:54:612 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856086.9103334359307]:eCallBeginEvent 18:38:54:612 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856086.9103334359307]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:54:612 CTIOS1-ctios Trace: >>CG:[call.5000.46856086]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856086 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:420 SGID:8583 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:9103334359307 AlrtgDevID:42791 CallngDevID:9103334359307 CalldDevID:42791 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856086 Trnk#:0 TrnkGrp#:0) 18:38:54:612 CTIOS1-ctios Trace: [call.5000.46856086] Found CallConnection(9103334359307.1) for device 9103334359307. 18:38:54:612 CTIOS1-ctios Trace: [call.5000.46856086]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42791. 18:38:54:612 CTIOS1-ctios Trace: [call.5000.46856086] CallConnection(9103334359307.1) found DeviceID(42791) AgentID(48200). 18:38:54:612 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:54:612 CTIOS1-ctios Trace: Added CallConnection(9103334359307.1). 18:38:54:612 CTIOS1-ctios Trace: [call.5000.46856086]::CreateCallConnection(): CallConnection(9103334359307.1) created successfully. 18:38:54:612 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856086.42791]:eCallBeginEvent 18:38:54:612 CTIOS1-ctios Trace: [call.5000.2131420842.42791] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:54:612 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856086.9103334359307]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:54:613 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856086.42791]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:38:54:617 CTIOS1-ctios Trace: ->RCV[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4) a=48501][agent.5000.48501]:eSetAgentStateRequest(eAvailable) 18:38:54:675 CTIOS1-ctios Trace: >>CG:[call.5000.46856086]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856086 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856086 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ANI:103334359307 ConnDevID:9103334359307 NewConnDevID:9103334359307 RCallKeyDay:151314 RCallKeyCID:202412 CustPh#:103334359307 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856086 ecc:(...) ICMEntUniqID:icm.151314.202412 RCallKeySeq#:1) 18:38:54:675 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856086.9103334359307]:eCallDataUpdateEvent,Msk(bf0002) 18:38:54:676 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856086.42791]:eCallDataUpdateEvent,Msk(3c0001) 18:38:54:677 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10672 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42042 AGID:48501 AGInstr:42042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48501 AGAvailStatus:1) 18:38:54:677 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:54:677 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:54:677 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eSetAgentStateConf(UniqObjID:agent.5000.48501 MsgID:eSetAgentStateConf TgtCILClntID:FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)) 18:38:54:677 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:678 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:678 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:678 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:678 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:678 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:678 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:678 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eSetAgentStateConf 18:38:54:680 CTIOS1-ctios Trace: >>CG:[call.5000.46856086]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856086 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856086 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ConnDevID:9103334359307 NewConnDevID:9103334359307 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856086 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105134))) 18:38:54:680 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856086.9103334359307]:eCallDataUpdateEvent,Msk(bf0002) 18:38:54:680 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856086.42791]:eCallDataUpdateEvent,Msk(3c0001) 18:38:54:681 CTIOS1-ctios Trace: >>CG:[call.5000.46856086]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856086 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:420 SGID:8583 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42791 CallngDevID:9103334359307 CalldDevID:42791 LstRedirDevID:(null) AnsDevID:42791 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856086 Trnk#:0 TrnkGrp#:0) 18:38:54:681 CTIOS1-ctios Trace: [call.5000.46856086] Found CallConnection(9103334359307.1). 18:38:54:681 CTIOS1-ctios Trace: [call.5000.46856086] Found CallConnection(9103334359307.1). 18:38:54:681 CTIOS1-ctios Trace: [call.5000.2131420842.42791] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1800 18:38:54:681 CTIOS1-ctios Trace: [call.5000.2131420842.42791] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1a40 18:38:54:681 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856086.9103334359307]:eCallEstablishedEvent,Msk(bf01a6) 18:38:54:681 CTIOS1-ctios Trace: [call.5000.46856086] Found CallConnection(42791.0) for device 42791. 18:38:54:681 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856086.42791]:eCallEstablishedEvent,Msk(3c1a40) 18:38:54:686 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:38:54:709 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:38:54:709 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:54:709 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:710 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:710 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:710 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:710 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:710 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:710 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:718 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:54:719 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:54:719 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:740 CTIOS1-ctios Trace: [call.5000.46856086] Found CallConnection(42791.0) for device 42791. 18:38:54:746 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:38:54:746 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:54:746 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:54:746 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:746 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:747 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:54:747 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:747 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:747 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:747 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:747 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:54:747 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:54:750 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:207 SVCID:5018 SG#:307 SGID:5019 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42112 ANI:04235516992 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207280 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207280 RCallKeySeq#:1 CallTypIDTag:5007 PreCallIIDTag:7990964) 18:38:54:750 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:54:780 CTIOS1-ctios Trace: >>CG:[agent.5000.42380]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:8886 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42112 AGID:42380 AGInstr:42112 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42380 AGAvailStatus:0) 18:38:54:781 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:eAgentStateEvent(eReserved),Msk(0) 18:38:54:781 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:eAgentStateEvent(eReserved),Msk(0) 18:38:54:781 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:54:781 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:54:781 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:54:781 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:54:781 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:54:781 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:54:781 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:54:781 CTIOS1-ctios Trace: >>CG:[call.5000.2131420842]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420842 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42791 RelDevID:42791 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420842) 18:38:54:782 CTIOS1-ctios Trace: >>CG:[call.5000.2131420842]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420842 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41395 RelDevID:41395 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420842) 18:38:54:782 CTIOS1-ctios Trace: >>CG:[call.5000.2131420842]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420842 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41395 MsgID:eCallClearedEvent DvrKey:call.5000.2131420842) 18:38:54:782 CTIOS1-ctios Trace: >>CG:[call.5000.2131420842]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420842 ConnDevIDTyp:0 ConnDevID:41395 MsgID:eCallEndEvent DvrKey:call.5000.2131420842) 18:38:54:782 CTIOS1-ctios Trace: [call.5000.2131420842.42791] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:54:782 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420842.41395]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:54:782 CTIOS1-ctios Trace: [call.5000.46856086.42791] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:38:54:782 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420842.42791]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:54:782 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420842.41395]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:54:782 CTIOS1-ctios Trace: [call.5000.2131420842.42791] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:54:782 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420842.42791]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:54:782 CTIOS1-ctios Trace: [call.5000.46856086.42791] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:38:54:782 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420842.41395]:eCallClearedEvent,Msk(3f0000) 18:38:54:782 CTIOS1-ctios Trace: Removed CallConnection(41395.0). 18:38:54:782 CTIOS1-ctios Trace: Removed CallConnection(42791.0). 18:38:54:782 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420842.42791]:eCallClearedEvent,Msk(3c0000) 18:38:54:782 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420842 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:54:782 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420842.41395]:eCallEndEvent 18:38:54:782 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420842.42791]:eCallEndEvent 18:38:54:788 CTIOS1-ctios Trace: [call.5000.198845539] Found CallConnection(21065.0) for device 21065. 18:38:54:815 CTIOS1-ctios Trace: >>CG:[call.5000.46856089]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856089 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:04235516992 DNIS:42112 Dialed#:45233 ConnDevID:04235516992 RCallKeyDay:151314 RCallKeyCID:207280 MsgID:eCallBeginEvent DvrKey:call.5000.46856089 ecc:(...) ICMEntUniqID:icm.151314.207280 RCallKeySeq#:2) 18:38:54:815 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856089 18:38:54:816 CTIOS1-ctios Trace: >>CG:[call.5000.46856089]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856089 ConnDevIDTyp:1 SVC#:207 SVCID:5018 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:04235516992 AlrtgDevID:(null) CallngDevID:04235516992 CalldDevID:42112 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856089 Trnk#:0 TrnkGrp#:0) 18:38:54:816 CTIOS1-ctios Trace: [call.5000.46856089]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 04235516992. 18:38:54:816 CTIOS1-ctios Trace: CallConnection(04235516992.1) created AgentObject (Device) for DeviceID(04235516992). 18:38:54:816 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:54:816 CTIOS1-ctios Trace: Added CallConnection(04235516992.1). 18:38:54:816 CTIOS1-ctios Trace: [call.5000.46856089]::CreateCallConnection(): CallConnection(04235516992.1) created successfully. 18:38:54:816 CTIOS1-ctios Trace: >>CG:[call.5000.46856089]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856089 ConnDevIDTyp:1 SVC#:207 SVCID:5018 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:307 SGID:5019 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:04235516992 AlrtgDevID:42112 CallngDevID:04235516992 CalldDevID:42112 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856089 Trnk#:0 TrnkGrp#:0) 18:38:54:816 CTIOS1-ctios Trace: [call.5000.46856089] Found CallConnection(04235516992.1) for device 04235516992. 18:38:54:816 CTIOS1-ctios Trace: [call.5000.46856089]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42112. 18:38:54:816 CTIOS1-ctios Trace: [call.5000.46856089] CallConnection(04235516992.1) found DeviceID(42112) AgentID(42380). 18:38:54:816 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:54:816 CTIOS1-ctios Trace: Added CallConnection(04235516992.1). 18:38:54:816 CTIOS1-ctios Trace: [call.5000.46856089]::CreateCallConnection(): CallConnection(04235516992.1) created successfully. 18:38:54:816 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856089.04235516992]:eCallBeginEvent 18:38:54:816 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856089.04235516992]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:54:816 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856089.42112]:eCallBeginEvent 18:38:54:817 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856089.42112]:eCallBeginEvent 18:38:54:817 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856089.04235516992]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:54:817 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856089.42112]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:54:817 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856089.42112]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:54:820 CTIOS1-ctios Trace: [call.5000.198845539] Found CallConnection(21065.0) for device 21065. 18:38:54:898 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:402 SVCID:5028 SG#:502 SGID:5037 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21118 ANI:0223401343 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207277 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207277 RCallKeySeq#:1 CallTypIDTag:5033 PreCallIIDTag:7990961) 18:38:54:929 CTIOS1-ctios Trace: >>CG:[agent.5000.33707]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10755 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21118 AGID:33707 AGInstr:21118 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33707 AGAvailStatus:0) 18:38:54:930 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33707]:eAgentStateEvent(eReserved),Msk(0) 18:38:54:930 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33707]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:54:954 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:634 SVCID:6086 SG#:635 SGID:6079 SGPri:0 MonID:0 NumNamVars:9 NumNamArrs:4 MRDID:1 AGInstr:21251 ANI:0614588231 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207441 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207441 RCallKeySeq#:1 CallTypIDTag:5112 PreCallIIDTag:7991231) 18:38:54:956 CTIOS1-ctios Trace: >>CG:[call.5000.46856086]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856086 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856086 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ConnDevID:9103334359307 NewConnDevID:9103334359307 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856086 ecc:(...)) 18:38:54:956 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856086.9103334359307]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:54:956 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856086.42791]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:54:985 CTIOS1-ctios Trace: >>CG:[agent.5000.9503]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:6243 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21251 AGID:9503 AGInstr:21251 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9503 AGAvailStatus:0) 18:38:54:986 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9503]:eAgentStateEvent(eReserved),Msk(0) 18:38:54:990 CTIOS1-ctios Trace: ->RCV[ITSD-South-2640-dotNET_Sess(31914638)_EvtThd(4) a=36409][call.5000.154709928.21057]:eSetCallDataRequest 18:38:54:990 CTIOS1-ctios Trace: [call.5000.154709928.21057] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:54:990 CTIOS1-ctios Trace: <-SND[ITSD-South-2640-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709928.21057]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:55:002 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845539.21065]:eSetCallDataRequest 18:38:55:019 CTIOS1-ctios Trace: >>CG:[call.5000.154710006]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154710006 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0223401343 DNIS:21118 Dialed#:45433 ConnDevID:0223401343 RCallKeyDay:151314 RCallKeyCID:207277 MsgID:eCallBeginEvent DvrKey:call.5000.154710006 ecc:(...) ICMEntUniqID:icm.151314.207277 RCallKeySeq#:2) 18:38:55:019 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154710006 18:38:55:019 CTIOS1-ctios Trace: >>CG:[call.5000.154710006]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154710006 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0223401343 AlrtgDevID:(null) CallngDevID:0223401343 CalldDevID:21118 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154710006 Trnk#:0 TrnkGrp#:0) 18:38:55:019 CTIOS1-ctios Trace: [call.5000.154710006]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0223401343. 18:38:55:019 CTIOS1-ctios Trace: CallConnection(0223401343.1) created AgentObject (Device) for DeviceID(0223401343). 18:38:55:019 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:55:019 CTIOS1-ctios Trace: Added CallConnection(0223401343.1). 18:38:55:019 CTIOS1-ctios Trace: [call.5000.154710006]::CreateCallConnection(): CallConnection(0223401343.1) created successfully. 18:38:55:019 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710006.0223401343]:eCallBeginEvent 18:38:55:019 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710006.0223401343]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:55:020 CTIOS1-ctios Trace: >>CG:[call.5000.154710006]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154710006 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:502 SGID:5037 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0223401343 AlrtgDevID:21118 CallngDevID:0223401343 CalldDevID:21118 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154710006 Trnk#:0 TrnkGrp#:0) 18:38:55:020 CTIOS1-ctios Trace: [call.5000.154710006] Found CallConnection(0223401343.1) for device 0223401343. 18:38:55:020 CTIOS1-ctios Trace: [call.5000.154710006]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21118. 18:38:55:020 CTIOS1-ctios Trace: [call.5000.154710006] CallConnection(0223401343.1) found DeviceID(21118) AgentID(33707). 18:38:55:020 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:55:020 CTIOS1-ctios Trace: Added CallConnection(0223401343.1). 18:38:55:020 CTIOS1-ctios Trace: [call.5000.154710006]::CreateCallConnection(): CallConnection(0223401343.1) created successfully. 18:38:55:020 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710006.21118]:eCallBeginEvent 18:38:55:020 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710006.0223401343]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:55:020 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710006.21118]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:55:053 CTIOS1-ctios Trace: >>CG:[call.5000.154709928]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709928 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709928 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3378031220 CallWrpupData:1236_0800_Delay Installation ,120 NewConnDevID:21057 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709928 ecc:(...)) 18:38:55:053 CTIOS1-ctios Trace: >>CG:[call.5000.154709928.21057]:eSetCallDataConf(UniqObjID:call.5000.154709928.21057 MsgID:eSetCallDataConf TgtCILClntID:ITSD-South-2640-dotNET_Sess(31914638)_EvtThd(4)) 18:38:55:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709928.3378031220]:eCallDataUpdateEvent 18:38:55:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709928.21057]:eCallDataUpdateEvent 18:38:55:053 CTIOS1-ctios Trace: <-SND[ITSD-South-2640-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709928.21057]:eCallDataUpdateEvent 18:38:55:062 CTIOS1-ctios Trace: >>CG:[call.5000.198845539]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845539 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845539 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:685572755 NewConnDevID:685572755 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845539 ecc:(...)) 18:38:55:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845539.685572755]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:55:062 CTIOS1-ctios Trace: >>CG:[call.5000.198845539.21065]:eSetCallDataConf(UniqObjID:call.5000.198845539.21065 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:55:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845539.21065]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:55:071 CTIOS1-ctios Trace: >>CG:[call.5000.154710007]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154710007 CallTyp:2 ConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 ANI:0614588231 DNIS:21251 Dialed#:45433 ConnDevID:0614588231 RCallKeyDay:151314 RCallKeyCID:207441 MsgID:eCallBeginEvent DvrKey:call.5000.154710007 ecc:(...) ICMEntUniqID:icm.151314.207441 RCallKeySeq#:2) 18:38:55:071 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154710007 18:38:55:071 CTIOS1-ctios Trace: >>CG:[call.5000.154710007]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154710007 ConnDevIDTyp:1 SVC#:634 SVCID:6086 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0614588231 AlrtgDevID:(null) CallngDevID:0614588231 CalldDevID:21251 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154710007 Trnk#:0 TrnkGrp#:0) 18:38:55:071 CTIOS1-ctios Trace: [call.5000.154710007]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0614588231. 18:38:55:071 CTIOS1-ctios Trace: >>CG:[call.5000.154710007]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154710007 ConnDevIDTyp:1 SVC#:634 SVCID:6086 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:635 SGID:6079 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0614588231 AlrtgDevID:21251 CallngDevID:0614588231 CalldDevID:21251 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154710007 Trnk#:0 TrnkGrp#:0) 18:38:55:071 CTIOS1-ctios Trace: CallConnection(0614588231.1) created AgentObject (Device) for DeviceID(0614588231). 18:38:55:071 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:55:071 CTIOS1-ctios Trace: Added CallConnection(0614588231.1). 18:38:55:071 CTIOS1-ctios Trace: [call.5000.154710007]::CreateCallConnection(): CallConnection(0614588231.1) created successfully. 18:38:55:071 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710007.0614588231]:eCallBeginEvent 18:38:55:071 CTIOS1-ctios Trace: [call.5000.154710007] Found CallConnection(0614588231.1) for device 0614588231. 18:38:55:071 CTIOS1-ctios Trace: [call.5000.154710007]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21251. 18:38:55:071 CTIOS1-ctios Trace: [call.5000.154710007] CallConnection(0614588231.1) found DeviceID(21251) AgentID(9503). 18:38:55:071 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:55:071 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710007.0614588231]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:55:071 CTIOS1-ctios Trace: Added CallConnection(0614588231.1). 18:38:55:071 CTIOS1-ctios Trace: [call.5000.154710007]::CreateCallConnection(): CallConnection(0614588231.1) created successfully. 18:38:55:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710007.21251]:eCallBeginEvent 18:38:55:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710007.0614588231]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:55:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710007.21251]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:55:210 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][call.5000.154709991.21189]:eSingleStepTransferRequest 18:38:55:333 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eNotReady) 18:38:55:341 CTIOS1-ctios Trace: [call.5000.154709991] Found CallConnection(21189.0) for device 21189. 18:38:55:343 CTIOS1-ctios Trace: [call.5000.154709991] Found CallConnection(21189.0) for device 21189. 18:38:55:375 CTIOS1-ctios Trace: >>CG:[call.5000.2131420888]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420888 CallTyp:12 ConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0673784350 DNIS:81127 CallrEntrDig:81127 ConnDevID:21189 RCallKeyDay:151314 RCallKeyCID:207067 MsgID:eCallBeginEvent DvrKey:call.5000.2131420888 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105093)) ICMEntUniqID:icm.151314.207067 RCallKeySeq#:3) 18:38:55:375 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420888 18:38:55:375 CTIOS1-ctios Trace: >>CG:[call.5000.154709991]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154709991 NumParties:1 SecDevIDTyp:0 SecCID:2131420888 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0673784350 SecDevID:21189 TfrgDevID:21189 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.154709991ConnectedParty[1]:(ConnPtyCID:154709991 ConnPtyDevIDTyp:1 ConnPtyDevID:0673784350)) 18:38:55:375 CTIOS1-ctios Trace: [call.5000.154709991] Found CallConnection(21189.0). 18:38:55:375 CTIOS1-ctios Trace: >>CG:[call.5000.2131420888]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154709991 NumParties:1 SecDevIDTyp:0 SecCID:2131420888 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0673784350 SecDevID:21189 TfrgDevID:21189 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420888ConnectedParty[1]:(ConnPtyCID:154709991 ConnPtyDevIDTyp:1 ConnPtyDevID:0673784350)) 18:38:55:375 CTIOS1-ctios Trace: [call.5000.2131420888]::FindTransferCommonDeviceID Calls [call.5000.154709991] and [call.5000.2131420888] do not appear to have a common Device. Tranferring Device [21189] is set as common device 18:38:55:375 CTIOS1-ctios Trace: [call.5000.154709991] Found CallConnection(21189.0). 18:38:55:375 CTIOS1-ctios Trace: [call.5000.154709991] Found CallConnection(21189.0). 18:38:55:376 CTIOS1-ctios Trace: Removed CallConnection(21189.0). 18:38:55:376 CTIOS1-ctios Trace: Added CallConnection(0673784350.1). 18:38:55:376 CTIOS1-ctios Trace: [call.5000.2131420888] Moved CallConnection[0673784350.1] from [call.5000.154709991] to [call.5000.2131420888]. 18:38:55:376 CTIOS1-ctios Trace: >>CG:[call.5000.2131420888]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420888 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420888 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21189 NewConnDevID:0673784350 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420888) 18:38:55:376 CTIOS1-ctios Trace: >>CG:[call.5000.2131420888]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420888 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0673784350 RelDevID:0673784350 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420888) 18:38:55:376 CTIOS1-ctios Trace: >>CG:[call.5000.2131420888]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420888 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21189 MsgID:eCallClearedEvent DvrKey:call.5000.2131420888) 18:38:55:376 CTIOS1-ctios Trace: >>CG:[call.5000.2131420888]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420888 ConnDevIDTyp:1 ConnDevID:0673784350 MsgID:eCallEndEvent DvrKey:call.5000.2131420888) 18:38:55:376 CTIOS1-ctios Trace: Removed CallConnection(0673784350.1). 18:38:55:376 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420888 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:55:376 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:38:55:377 CTIOS1-ctios Trace: [agent.5000.36144]: Current Wrapup Mode = 3 18:38:55:377 CTIOS1-ctios Trace: >>CG:[call.5000.154709991]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709991 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.154709991) 18:38:55:377 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709991.21189]:eCallTransferredEvent,Msk(bf01a6) 18:38:55:377 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709991.21189]:eCallTransferredEvent,Msk(bf01a6) 18:38:55:377 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709991.21189]:eCallTransferredEvent,Msk(bf01a6) 18:38:55:377 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709991.21189]:eCallTransferredEvent,Msk(bf01a6) 18:38:55:377 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709991.21189]:eCallEndEvent 18:38:55:377 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709991.21189]:eCallEndEvent 18:38:55:377 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709991.0673784350]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:55:377 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420888.0673784350]:eCallTransferredEvent,Msk(bf01a6) 18:38:55:377 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420888.0673784350]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:55:377 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420888.0673784350]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:55:377 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420888.0673784350]:eCallClearedEvent,Msk(3f0000) 18:38:55:377 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420888.0673784350]:eCallEndEvent 18:38:55:378 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:38:55:378 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:38:55:378 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:55:379 CTIOS1-ctios Trace: >>CG:[agent.5000.48500]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10656 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42540 AGID:48500 AGInstr:42540 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48500 AGAvailStatus:0) 18:38:55:379 CTIOS1-ctios Trace: >>CG:[call.5000.46856085]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856085 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856085 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0512521830 NewConnDevID:0512521830 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856085 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105134))) 18:38:55:380 CTIOS1-ctios Trace: >>CG:[call.5000.46856085]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856085 ConnDevIDTyp:0 SVC#:632 SVCID:6102 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:633 SGID:6083 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42540 CallngDevID:0512521830 CalldDevID:42540 LstRedirDevID:(null) AnsDevID:42540 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856085 Trnk#:0 TrnkGrp#:0) 18:38:55:380 CTIOS1-ctios Trace: [call.5000.46856085] Found CallConnection(0512521830.1). 18:38:55:380 CTIOS1-ctios Trace: [call.5000.46856085] Found CallConnection(0512521830.1). 18:38:55:380 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48500]:eAgentStateEvent(eTalking),Msk(0) 18:38:55:380 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48500]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:55:380 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48500]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:55:380 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856085.0512521830]:eCallDataUpdateEvent,Msk(bf0002) 18:38:55:380 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856085.42540]:eCallDataUpdateEvent,Msk(3f0001) 18:38:55:380 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856085.0512521830]:eCallEstablishedEvent,Msk(bf01a6) 18:38:55:380 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856085.42540]:eCallEstablishedEvent,Msk(bf01a6) 18:38:55:396 CTIOS1-ctios Trace: >>CG:[agent.5000.48424]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10477 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42191 AGID:48424 AGInstr:42191 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48424 AGAvailStatus:0) 18:38:55:396 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:55:396 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:55:396 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:55:396 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:55:397 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:55:397 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:55:397 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:55:397 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:55:412 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eQueryAgentStatisticsConf(IID:32372939 PrphID:5000 AGExt:21189 AGID:36144 AGInstr:21189 UniqObjID:agent.5000.36144 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1840 LogdOnTimeTdy:5780 NotRdyTimeTdy:265 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:43 HdlCallsTlkTimeTdy:4974 HdlCallsTimeTdy:5237 IncCallsHldTdy:5 IncCallsHldTimeTdy:124 IntCallsHldTdy:1 IntCallsHldTimeTdy:2 AvailTimeSess:1840 LogdOnTimeSess:5780 NotRdyTimeSess:265 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:37 HdlCallsTlkTimeSess:3280 HdlCallsTimeSess:3495 IncCallsHldSess:3 IncCallsHldTimeSess:108 IntCallsSess:22 IntCallsTimeSess:8 IntCallsRcvdTimeSess:88 IntCallsHldSess:1 IntCallsHldTimeSess:2 IntCallsTdy:22 IntCallsTimeTdy:8 HdlCallsAftCallTimeSess:107 HdlCallsAftCallTimeTdy:139 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 P 18:38:55:412 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eOnNewAgentStatisticsEvent 18:38:55:483 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:0) 18:38:55:484 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:55:484 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:55:484 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:55:484 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:55:484 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:55:484 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:55:484 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:55:484 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:55:484 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:55:485 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:38:55:485 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:38:55:576 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:55:576 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:55:576 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:55:741 CTIOS1-ctios Trace: >>CG:[agent.5000.48424]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10477 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42191 AGID:48424 AGInstr:42191 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48424 AGAvailStatus:1) 18:38:55:741 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:55:741 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:55:741 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:55:742 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:55:742 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:55:742 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:55:742 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:55:742 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:55:749 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eAvailable) 18:38:55:815 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:1) 18:38:55:815 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:38:55:815 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:55:815 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:55:816 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:55:816 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:55:816 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:55:816 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:55:816 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:55:816 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:55:816 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:55:816 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:38:55:820 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:38:55:820 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:55:821 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:55:822 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:55:822 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:55:822 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:55:840 CTIOS1-ctios Trace: >>CG:[agent.5000.42380]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:307 SGID:5019 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8886 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42112 AGID:42380 AGInstr:42112 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42380 AGAvailStatus:0) 18:38:55:841 CTIOS1-ctios Trace: >>CG:[call.5000.46856089]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856089 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856089 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04235516992 NewConnDevID:04235516992 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856089 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105135))) 18:38:55:841 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:eAgentStateEvent(eTalking),Msk(0) 18:38:55:841 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:eAgentStateEvent(eTalking),Msk(0) 18:38:55:841 CTIOS1-ctios Trace: >>CG:[call.5000.46856089]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856089 ConnDevIDTyp:0 SVC#:207 SVCID:5018 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:307 SGID:5019 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42112 CallngDevID:04235516992 CalldDevID:42112 LstRedirDevID:(null) AnsDevID:42112 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856089 Trnk#:0 TrnkGrp#:0) 18:38:55:841 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:55:841 CTIOS1-ctios Trace: [call.5000.46856089] Found CallConnection(04235516992.1). 18:38:55:841 CTIOS1-ctios Trace: [call.5000.46856089] Found CallConnection(04235516992.1). 18:38:55:841 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:55:841 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:55:841 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:55:842 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:55:842 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42380]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:55:842 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42380]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:55:842 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856089.04235516992]:eCallDataUpdateEvent,Msk(bf0002) 18:38:55:842 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856089.42112]:eCallDataUpdateEvent,Msk(3f0001) 18:38:55:842 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856089.42112]:eCallDataUpdateEvent,Msk(3f0001) 18:38:55:842 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856089.04235516992]:eCallEstablishedEvent,Msk(bf01a6) 18:38:55:842 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856089.42112]:eCallEstablishedEvent,Msk(bf01a6) 18:38:55:842 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856089.42112]:eCallEstablishedEvent,Msk(bf01a6) 18:38:55:842 CTIOS1-ctios Trace: >>CG:[agent.5000.6635]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9158 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21174 AGID:6635 AGInstr:21174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6635 AGAvailStatus:0) 18:38:55:842 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:55:842 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:55:880 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207592 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207592 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991492) 18:38:55:881 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207593 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207593 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991493) 18:38:55:900 CTIOS1-ctios Trace: ->RCV[GD1-236-3E61-556-dotNET_Sess(31914638)_EvtThd(4) a=48595][call.5000.46854364.42219]:eSetCallDataRequest 18:38:55:900 CTIOS1-ctios Trace: [call.5000.46854364.42219] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:55:901 CTIOS1-ctios Trace: <-SND[GD1-236-3E61-556-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854364.42219]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:55:910 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:55:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:55:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:55:910 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:55:911 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:55:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:55:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:55:911 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:55:961 CTIOS1-ctios Trace: >>CG:[call.5000.46854364]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46854364 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46854364 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03335353937 CallWrpupData:BB_1218_PlannedOutage ,198 NewConnDevID:42219 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46854364 ecc:(...)) 18:38:55:961 CTIOS1-ctios Trace: >>CG:[call.5000.46854364.42219]:eSetCallDataConf(UniqObjID:call.5000.46854364.42219 MsgID:eSetCallDataConf TgtCILClntID:GD1-236-3E61-556-dotNET_Sess(31914638)_EvtThd(4)) 18:38:55:962 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854364.03335353937]:eCallDataUpdateEvent 18:38:55:962 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854364.42219]:eCallDataUpdateEvent 18:38:55:962 CTIOS1-ctios Trace: <-SND[GD1-236-3E61-556-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854364.42219]:eCallDataUpdateEvent 18:38:55:969 CTIOS1-ctios Trace: [call.5000.46856085] Found CallConnection(42540.0) for device 42540. 18:38:55:993 CTIOS1-ctios Trace: >>CG:[agent.5000.33707]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10755 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21118 AGID:33707 AGInstr:21118 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33707 AGAvailStatus:0) 18:38:55:993 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33707]:eAgentStateEvent(eTalking),Msk(0) 18:38:55:993 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33707]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:55:994 CTIOS1-ctios Trace: >>CG:[call.5000.154710006]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154710006 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154710006 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0223401343 NewConnDevID:0223401343 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154710006 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105135))) 18:38:55:994 CTIOS1-ctios Trace: >>CG:[call.5000.154710006]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710006 ConnDevIDTyp:0 SVC#:402 SVCID:5028 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:502 SGID:5037 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21118 CallngDevID:0223401343 CalldDevID:21118 LstRedirDevID:(null) AnsDevID:21118 MsgID:eCallEstablishedEvent DvrKey:call.5000.154710006 Trnk#:0 TrnkGrp#:0) 18:38:55:994 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710006.0223401343]:eCallDataUpdateEvent,Msk(bf0002) 18:38:55:994 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710006.21118]:eCallDataUpdateEvent,Msk(3f0001) 18:38:55:994 CTIOS1-ctios Trace: [call.5000.154710006] Found CallConnection(0223401343.1). 18:38:55:994 CTIOS1-ctios Trace: [call.5000.154710006] Found CallConnection(0223401343.1). 18:38:55:994 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710006.0223401343]:eCallEstablishedEvent,Msk(bf01a6) 18:38:55:994 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710006.21118]:eCallEstablishedEvent,Msk(bf01a6) 18:38:56:033 CTIOS1-ctios Trace: [call.5000.46856085] Found CallConnection(42540.0) for device 42540. 18:38:56:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420889]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420889 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41356 ConnDevID:41356 MsgID:eCallBeginEvent DvrKey:call.5000.2131420889) 18:38:56:038 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420889 18:38:56:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420889]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420889 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41356 CallngDevID:41356 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420889) 18:38:56:038 CTIOS1-ctios Trace: [call.5000.2131420889] CallConnection(41356.0) found DeviceID(41356) AgentID(). 18:38:56:038 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:56:038 CTIOS1-ctios Trace: Added CallConnection(41356.0). 18:38:56:038 CTIOS1-ctios Trace: [call.5000.2131420889]::CreateCallConnection(): CallConnection(41356.0) created successfully. 18:38:56:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420889.41356]:eCallBeginEvent,Msk(bf0002) 18:38:56:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420889.41356]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:56:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420889]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420889 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420889 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41356 NewConnDevID:41356 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420889) 18:38:56:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420889]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420889 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41356 CallngDevID:41356 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420889) 18:38:56:039 CTIOS1-ctios Trace: [call.5000.2131420889] Found CallConnection(41356.0) for device 41356. 18:38:56:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420889]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420889 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420889 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41356 NewConnDevID:41356 RCallKeyDay:151314 RCallKeyCID:207592 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420889 ICMEntUniqID:icm.151314.207592 RCallKeySeq#:1) 18:38:56:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420889]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420889 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41356 AlrtgDevID: CallngDevID:41356 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420889 Trnk#:0 TrnkGrp#:0) 18:38:56:039 CTIOS1-ctios Trace: [call.5000.2131420889] Found CallConnection(41356.0) for device 41356. 18:38:56:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420889]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420889 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41356 AlrtgDevID:51023 CallngDevID:41356 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420889 Trnk#:0 TrnkGrp#:0) 18:38:56:039 CTIOS1-ctios Trace: [call.5000.2131420889] Found CallConnection(41356.0) for device 41356. 18:38:56:039 CTIOS1-ctios Trace: [call.5000.2131420889]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:56:039 CTIOS1-ctios Trace: [call.5000.2131420889] CallConnection(41356.0) found DeviceID(51023) AgentID(33632). 18:38:56:039 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:56:039 CTIOS1-ctios Trace: Added CallConnection(41356.0). 18:38:56:039 CTIOS1-ctios Trace: [call.5000.2131420889]::CreateCallConnection(): CallConnection(41356.0) created successfully. 18:38:56:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420889.41356]:eCallDataUpdateEvent,Msk(bf0002) 18:38:56:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420889.41356]:eCallOriginatedEvent,Msk(bf0002) 18:38:56:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420889.41356]:eCallDataUpdateEvent,Msk(bf0002) 18:38:56:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420889]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420889 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420889 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41356 NewConnDevID:41356 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420889 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105135))) 18:38:56:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420889.41356]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:56:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420889.51023]:eCallBeginEvent 18:38:56:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420889.41356]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:56:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420889.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:56:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420889.41356]:eCallDataUpdateEvent,Msk(bf0002) 18:38:56:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420889.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:56:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420889]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420889 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41356 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420889 Trnk#:0 TrnkGrp#:0) 18:38:56:040 CTIOS1-ctios Trace: [call.5000.2131420889] Found CallConnection(41356.0). 18:38:56:040 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:56:040 CTIOS1-ctios Trace: [call.5000.2131420889] Found CallConnection(41356.0). 18:38:56:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420889]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420889 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420889) 18:38:56:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420889.41356]:eCallEstablishedEvent,Msk(bf01a6) 18:38:56:040 CTIOS1-ctios Trace: [call.5000.2131420889] Found CallConnection(51023.0). 18:38:56:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420889.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:56:041 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:56:041 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:56:041 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:56:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420889.41356]: eCallHeldEvent,Msk(bf0126) 18:38:56:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420889.51023]: eCallHeldEvent,Msk(bf000a) 18:38:56:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420890]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420890 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41357 ConnDevID:41357 MsgID:eCallBeginEvent DvrKey:call.5000.2131420890) 18:38:56:042 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420890 18:38:56:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420890]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420890 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41357 CallngDevID:41357 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420890) 18:38:56:042 CTIOS1-ctios Trace: [call.5000.2131420890] CallConnection(41357.0) found DeviceID(41357) AgentID(). 18:38:56:042 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:56:042 CTIOS1-ctios Trace: Added CallConnection(41357.0). 18:38:56:042 CTIOS1-ctios Trace: [call.5000.2131420890]::CreateCallConnection(): CallConnection(41357.0) created successfully. 18:38:56:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420890.41357]:eCallBeginEvent,Msk(bf0002) 18:38:56:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420890.41357]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:56:057 CTIOS1-ctios Trace: >>CG:[call.5000.2131420890]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420890 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420890 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41357 NewConnDevID:41357 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420890) 18:38:56:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420890.41357]:eCallDataUpdateEvent,Msk(bf0002) 18:38:56:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420890]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420890 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41357 CallngDevID:41357 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420890) 18:38:56:058 CTIOS1-ctios Trace: [call.5000.2131420890] Found CallConnection(41357.0) for device 41357. 18:38:56:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420890.41357]:eCallOriginatedEvent,Msk(bf0002) 18:38:56:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420890]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420890 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420890 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41357 NewConnDevID:41357 RCallKeyDay:151314 RCallKeyCID:207593 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420890 ICMEntUniqID:icm.151314.207593 RCallKeySeq#:1) 18:38:56:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420890.41357]:eCallDataUpdateEvent,Msk(bf0002) 18:38:56:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420890]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420890 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41357 AlrtgDevID: CallngDevID:41357 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420890 Trnk#:0 TrnkGrp#:0) 18:38:56:062 CTIOS1-ctios Trace: [call.5000.2131420890] Found CallConnection(41357.0) for device 41357. 18:38:56:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420890.41357]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:56:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420890]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420890 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41357 AlrtgDevID:51044 CallngDevID:41357 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420890 Trnk#:0 TrnkGrp#:0) 18:38:56:063 CTIOS1-ctios Trace: [call.5000.2131420890] Found CallConnection(41357.0) for device 41357. 18:38:56:063 CTIOS1-ctios Trace: [call.5000.2131420890]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:56:063 CTIOS1-ctios Trace: [call.5000.2131420890] CallConnection(41357.0) found DeviceID(51044) AgentID(05230). 18:38:56:063 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:56:063 CTIOS1-ctios Trace: Added CallConnection(41357.0). 18:38:56:063 CTIOS1-ctios Trace: [call.5000.2131420890]::CreateCallConnection(): CallConnection(41357.0) created successfully. 18:38:56:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420890.51044]:eCallBeginEvent 18:38:56:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420890.41357]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:56:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420890.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:56:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420890]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420890 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420890 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41357 NewConnDevID:41357 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420890 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105135))) 18:38:56:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420890]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420890 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41357 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420890 Trnk#:0 TrnkGrp#:0) 18:38:56:063 CTIOS1-ctios Trace: [call.5000.2131420890] Found CallConnection(41357.0). 18:38:56:063 CTIOS1-ctios Trace: [call.5000.2131420890] Found CallConnection(41357.0). 18:38:56:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420890.41357]:eCallDataUpdateEvent,Msk(bf0002) 18:38:56:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420890.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:56:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420890.41357]:eCallEstablishedEvent,Msk(bf01a6) 18:38:56:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420890.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:56:064 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:56:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420890]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420890 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420890) 18:38:56:064 CTIOS1-ctios Trace: [call.5000.2131420890] Found CallConnection(51044.0). 18:38:56:064 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:56:065 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:56:065 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:56:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420890.41357]: eCallHeldEvent,Msk(bf0126) 18:38:56:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420890.51044]: eCallHeldEvent,Msk(bf000a) 18:38:56:067 CTIOS1-ctios Trace: >>CG:[call.5000.154710007]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710007 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21251 RelDevID:21251 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154710007) 18:38:56:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710007.0614588231]:eCallConnectionClearedEvent,Msk(bf0002) 18:38:56:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710007.21251]:eCallConnectionClearedEvent,Msk(3f0001) 18:38:56:067 CTIOS1-ctios Trace: >>CG:[agent.5000.9503]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6243 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21251 AGID:9503 AGInstr:21251 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9503 AGAvailStatus:1) 18:38:56:067 CTIOS1-ctios Trace: Removed CallConnection(0614588231.1). 18:38:56:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710007.21251]:eCallEndEvent 18:38:56:067 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9503]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:56:068 CTIOS1-ctios Trace: >>CG:[call.5000.154710007]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710007 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0614588231 RelDevID:0614588231 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154710007) 18:38:56:068 CTIOS1-ctios Trace: >>CG:[call.5000.154710007]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710007 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.154710007) 18:38:56:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710007.0614588231]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:56:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710007.0614588231]:eCallClearedEvent,Msk(3f0000) 18:38:56:068 CTIOS1-ctios Trace: >>CG:[call.5000.154710007]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154710007 ConnDevIDTyp:1 ConnDevID:0614588231 MsgID:eCallEndEvent DvrKey:call.5000.154710007) 18:38:56:068 CTIOS1-ctios Trace: Removed CallConnection(0614588231.1). 18:38:56:069 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154710007 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:56:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710007.0614588231]:eCallEndEvent 18:38:56:069 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:38:56:069 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:56:069 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:085 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42201 ANI:0514902566 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207410 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207410 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7991184) 18:38:56:085 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:56:098 CTIOS1-ctios Trace: >>CG:[agent.5000.9503]:eQueryAgentStatisticsConf(IID:32372942 PrphID:5000 AGExt:21251 AGID:9503 AGInstr:21251 UniqObjID:agent.5000.9503 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1329 LogdOnTimeTdy:9529 NotRdyTimeTdy:690 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:62 HdlCallsTlkTimeTdy:6907 HdlCallsTimeTdy:7448 IncCallsHldTdy:3 IncCallsHldTimeTdy:165 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1329 LogdOnTimeSess:9529 NotRdyTimeSess:690 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:62 HdlCallsTlkTimeSess:6907 HdlCallsTimeSess:7448 IncCallsHldSess:3 IncCallsHldTimeSess:165 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:376 HdlCallsAftCallTimeTdy:376 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCal 18:38:56:103 CTIOS1-ctios Trace: >>CG:[call.5000.2131420889]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420889 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420889 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41356 NewConnDevID:41356 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420889 ecc:(...)) 18:38:56:103 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420889.41356]:eCallDataUpdateEvent,Msk(bf0126) 18:38:56:103 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420889.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:56:113 CTIOS1-ctios Trace: >>CG:[agent.5000.48395]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10413 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42201 AGID:48395 AGInstr:42201 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48395 AGAvailStatus:0) 18:38:56:114 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:eAgentStateEvent(eReserved),Msk(0) 18:38:56:114 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:eAgentStateEvent(eReserved),Msk(0) 18:38:56:114 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:56:114 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:56:114 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:56:114 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:56:114 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:56:114 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:56:114 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:56:125 CTIOS1-ctios Trace: >>CG:[call.5000.2131420890]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420890 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420890 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41357 NewConnDevID:41357 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420890 ecc:(...)) 18:38:56:125 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420890.41357]:eCallDataUpdateEvent,Msk(bf0126) 18:38:56:125 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420890.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:56:171 CTIOS1-ctios Trace: >>CG:[call.5000.46856092]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856092 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0514902566 DNIS:42201 Dialed#:45233 ConnDevID:0514902566 RCallKeyDay:151314 RCallKeyCID:207410 MsgID:eCallBeginEvent DvrKey:call.5000.46856092 ecc:(...) ICMEntUniqID:icm.151314.207410 RCallKeySeq#:2) 18:38:56:171 CTIOS1-ctios Trace: >>CG:[call.5000.46856092]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856092 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0514902566 AlrtgDevID:(null) CallngDevID:0514902566 CalldDevID:42201 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856092 Trnk#:0 TrnkGrp#:0) 18:38:56:171 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856092 18:38:56:171 CTIOS1-ctios Trace: [call.5000.46856092]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0514902566. 18:38:56:171 CTIOS1-ctios Trace: CallConnection(0514902566.1) created AgentObject (Device) for DeviceID(0514902566). 18:38:56:171 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:56:171 CTIOS1-ctios Trace: Added CallConnection(0514902566.1). 18:38:56:171 CTIOS1-ctios Trace: [call.5000.46856092]::CreateCallConnection(): CallConnection(0514902566.1) created successfully. 18:38:56:171 CTIOS1-ctios Trace: >>CG:[call.5000.46856092]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856092 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0514902566 AlrtgDevID:42201 CallngDevID:0514902566 CalldDevID:42201 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856092 Trnk#:0 TrnkGrp#:0) 18:38:56:171 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856092.0514902566]:eCallBeginEvent 18:38:56:171 CTIOS1-ctios Trace: [call.5000.46856092] Found CallConnection(0514902566.1) for device 0514902566. 18:38:56:171 CTIOS1-ctios Trace: [call.5000.46856092]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42201. 18:38:56:171 CTIOS1-ctios Trace: [call.5000.46856092] CallConnection(0514902566.1) found DeviceID(42201) AgentID(48395). 18:38:56:171 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:56:171 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856092.0514902566]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:56:171 CTIOS1-ctios Trace: Added CallConnection(0514902566.1). 18:38:56:171 CTIOS1-ctios Trace: [call.5000.46856092]::CreateCallConnection(): CallConnection(0514902566.1) created successfully. 18:38:56:171 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856092.42201]:eCallBeginEvent 18:38:56:171 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856092.42201]:eCallBeginEvent 18:38:56:171 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856092.0514902566]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:56:171 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856092.42201]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:56:171 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856092.42201]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:56:190 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:856 SGID:10598 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42043 ANI:03345650646 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207132 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207132 RCallKeySeq#:1 CallTypIDTag:5340 PreCallIIDTag:7990706) 18:38:56:221 CTIOS1-ctios Trace: >>CG:[agent.5000.48311]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10301 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42043 AGID:48311 AGInstr:42043 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48311 AGAvailStatus:0) 18:38:56:221 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48311]:eAgentStateEvent(eReserved),Msk(0) 18:38:56:222 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48311]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:56:222 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48311]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:56:222 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48311]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:56:222 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48311]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:56:222 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48311]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:56:222 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48311]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:56:222 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48311]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:56:225 CTIOS1-ctios Trace: ->RCV[FO6-118-D4CC-3776-dotNET_Sess(31914638)_EvtThd(4) a=48766][call.5000.46855540.42129]:eSetCallDataRequest 18:38:56:225 CTIOS1-ctios Trace: [call.5000.46855540.42129] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:56:225 CTIOS1-ctios Trace: <-SND[FO6-118-D4CC-3776-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855540.42129]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:56:244 CTIOS1-ctios Trace: >>CG:[agent.5000.6635]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9158 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21174 AGID:6635 AGInstr:21174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6635 AGAvailStatus:1) 18:38:56:244 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:56:244 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:250 CTIOS1-ctios Trace: >>CG:[call.5000.46856085]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856085 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856085 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0512521830 NewConnDevID:0512521830 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856085 ecc:(...)) 18:38:56:250 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856085.0512521830]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:56:251 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856085.42540]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:56:263 CTIOS1-ctios Trace: >>CG:[call.5000.46856093]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856093 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:03345650646 DNIS:42043 Dialed#:45233 ConnDevID:03345650646 RCallKeyDay:151314 RCallKeyCID:207132 MsgID:eCallBeginEvent DvrKey:call.5000.46856093 ecc:(...) ICMEntUniqID:icm.151314.207132 RCallKeySeq#:2) 18:38:56:263 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856093 18:38:56:263 CTIOS1-ctios Trace: >>CG:[call.5000.46856093]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856093 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03345650646 AlrtgDevID:(null) CallngDevID:03345650646 CalldDevID:42043 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856093 Trnk#:0 TrnkGrp#:0) 18:38:56:263 CTIOS1-ctios Trace: [call.5000.46856093]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03345650646. 18:38:56:263 CTIOS1-ctios Trace: CallConnection(03345650646.1) created AgentObject (Device) for DeviceID(03345650646). 18:38:56:263 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:56:263 CTIOS1-ctios Trace: Added CallConnection(03345650646.1). 18:38:56:263 CTIOS1-ctios Trace: [call.5000.46856093]::CreateCallConnection(): CallConnection(03345650646.1) created successfully. 18:38:56:263 CTIOS1-ctios Trace: >>CG:[call.5000.46856093]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856093 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:856 SGID:10598 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03345650646 AlrtgDevID:42043 CallngDevID:03345650646 CalldDevID:42043 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856093 Trnk#:0 TrnkGrp#:0) 18:38:56:263 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856093.03345650646]:eCallBeginEvent 18:38:56:263 CTIOS1-ctios Trace: [call.5000.46856093] Found CallConnection(03345650646.1) for device 03345650646. 18:38:56:263 CTIOS1-ctios Trace: [call.5000.46856093]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42043. 18:38:56:263 CTIOS1-ctios Trace: [call.5000.46856093] CallConnection(03345650646.1) found DeviceID(42043) AgentID(48311). 18:38:56:263 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:56:263 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856093.03345650646]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:56:263 CTIOS1-ctios Trace: Added CallConnection(03345650646.1). 18:38:56:263 CTIOS1-ctios Trace: [call.5000.46856093]::CreateCallConnection(): CallConnection(03345650646.1) created successfully. 18:38:56:263 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856093.42043]:eCallBeginEvent 18:38:56:264 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856093.03345650646]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:56:264 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856093.42043]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:56:264 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eNotReady) 18:38:56:275 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:38:56:275 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:38:56:275 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:56:276 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:56:276 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:56:276 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:56:276 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:56:276 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:56:276 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:56:276 CTIOS1-ctios Trace: >>CG:[call.5000.46856094]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856094 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42074 ConnDevID:42074 MsgID:eCallBeginEvent DvrKey:call.5000.46856094 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105135))) 18:38:56:276 CTIOS1-ctios Trace: >>CG:[call.5000.46856094]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856094 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42074 CallngDevID:42074 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856094) 18:38:56:276 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856094 18:38:56:276 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:0) 18:38:56:276 CTIOS1-ctios Trace: [call.5000.46856094] CallConnection(42074.0) found DeviceID(42074) AgentID(46083). 18:38:56:276 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:56:276 CTIOS1-ctios Trace: Added CallConnection(42074.0). 18:38:56:276 CTIOS1-ctios Trace: [call.5000.46856094]::CreateCallConnection(): CallConnection(42074.0) created successfully. 18:38:56:276 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856094.42074]:eCallBeginEvent,Msk(bf0002) 18:38:56:276 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856094.42074]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:56:277 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:38:56:277 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:56:277 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:56:277 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:56:277 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:56:277 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:56:277 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:56:277 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:56:286 CTIOS1-ctios Trace: >>CG:[call.5000.46855540]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855540 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855540 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04237225854 CallWrpupData:BB_1218_RepeatedCall/PreviousSROpenafte NewConnDevID:42129 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855540 ecc:(...)) 18:38:56:286 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855540.04237225854]:eCallDataUpdateEvent 18:38:56:286 CTIOS1-ctios Trace: >>CG:[call.5000.46855540.42129]:eSetCallDataConf(UniqObjID:call.5000.46855540.42129 MsgID:eSetCallDataConf TgtCILClntID:FO6-118-D4CC-3776-dotNET_Sess(31914638)_EvtThd(4)) 18:38:56:286 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855540.42129]:eCallDataUpdateEvent 18:38:56:287 CTIOS1-ctios Trace: <-SND[FO6-118-D4CC-3776-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855540.42129]:eCallDataUpdateEvent 18:38:56:328 CTIOS1-ctios Trace: >>CG:[call.5000.154709991]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709991 ConnDevIDTyp:1 ConnDevID:0673784350 MsgID:eCallEndEvent DvrKey:call.5000.154709991) 18:38:56:328 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709991 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:56:328 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:38:56:328 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:56:328 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:56:328 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:56:328 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:38:56:328 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:38:56:370 CTIOS1-ctios Trace: [call.5000.46856089] Found CallConnection(42112.0) for device 42112. 18:38:56:376 CTIOS1-ctios Trace: >>CG:[call.5000.2131420890]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420890 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420890) 18:38:56:376 CTIOS1-ctios Trace: >>CG:[call.5000.2131420890]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420890 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41357 RelDevID:41357 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420890) 18:38:56:376 CTIOS1-ctios Trace: >>CG:[call.5000.2131420890]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420890 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41357 MsgID:eCallClearedEvent DvrKey:call.5000.2131420890) 18:38:56:376 CTIOS1-ctios Trace: >>CG:[call.5000.2131420890]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420890 ConnDevIDTyp:0 ConnDevID:41357 MsgID:eCallEndEvent DvrKey:call.5000.2131420890) 18:38:56:376 CTIOS1-ctios Trace: Removed CallConnection(41357.0). 18:38:56:376 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:56:376 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420890 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:56:376 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:56:377 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420890.41357]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:56:377 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420890.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:56:377 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420890.41357]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:56:377 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420890.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:56:377 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420890.41357]:eCallClearedEvent,Msk(3f0000) 18:38:56:377 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420890.51044]:eCallClearedEvent,Msk(3f0000) 18:38:56:377 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420890.41357]:eCallEndEvent 18:38:56:377 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420890.51044]:eCallEndEvent 18:38:56:377 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:56:377 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:377 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:378 CTIOS1-ctios Trace: [call.5000.46856089] Found CallConnection(42112.0) for device 42112. 18:38:56:408 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32372945 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5136 LogdOnTimeTdy:9469 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:312 LogdOnTimeSess:724 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:56:417 CTIOS1-ctios Trace: >>CG:[call.5000.46856094]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856094 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42074 RelDevID:42074 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856094) 18:38:56:417 CTIOS1-ctios Trace: >>CG:[call.5000.46856094]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856094 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42074 MsgID:eCallClearedEvent DvrKey:call.5000.46856094) 18:38:56:417 CTIOS1-ctios Trace: >>CG:[call.5000.46856094]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856094 ConnDevIDTyp:0 ConnDevID:42074 MsgID:eCallEndEvent DvrKey:call.5000.46856094) 18:38:56:417 CTIOS1-ctios Trace: Removed CallConnection(42074.0). 18:38:56:417 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856094 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:56:417 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:38:56:418 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856094.42074]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:56:418 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856094.42074]:eCallClearedEvent,Msk(3f0000) 18:38:56:418 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856094.42074]:eCallEndEvent 18:38:56:418 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:56:418 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:418 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:418 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:418 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:418 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:418 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:418 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:433 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:56:433 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:56:433 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:56:462 CTIOS1-ctios Trace: ->RCV[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4) a=3816][agent.5000.3816]:eSetAgentStateRequest(eNotReady) 18:38:56:531 CTIOS1-ctios Trace: >>CG:[call.5000.2131420889]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420889 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420889) 18:38:56:531 CTIOS1-ctios Trace: >>CG:[call.5000.2131420889]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420889 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41356 RelDevID:41356 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420889) 18:38:56:531 CTIOS1-ctios Trace: >>CG:[call.5000.2131420889]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420889 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41356 MsgID:eCallClearedEvent DvrKey:call.5000.2131420889) 18:38:56:532 CTIOS1-ctios Trace: >>CG:[call.5000.2131420889]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420889 ConnDevIDTyp:0 ConnDevID:41356 MsgID:eCallEndEvent DvrKey:call.5000.2131420889) 18:38:56:532 CTIOS1-ctios Trace: Removed CallConnection(41356.0). 18:38:56:532 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:56:532 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420889 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:56:532 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:56:532 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420889.41356]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:56:532 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420889.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:56:532 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420889.41356]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:56:533 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420889.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:56:533 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420889.41356]:eCallClearedEvent,Msk(3f0000) 18:38:56:533 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420889.51023]:eCallClearedEvent,Msk(3f0000) 18:38:56:533 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420889.41356]:eCallEndEvent 18:38:56:533 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420889.51023]:eCallEndEvent 18:38:56:533 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:56:533 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:533 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:550 CTIOS1-ctios Trace: [call.5000.154710006] Found CallConnection(21118.0) for device 21118. 18:38:56:563 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32372947 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5968 LogdOnTimeTdy:9375 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5968 LogdOnTimeSess:9375 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:56:587 CTIOS1-ctios Trace: [call.5000.154710006] Found CallConnection(21118.0) for device 21118. 18:38:56:611 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:6137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42133 AGID:3816 AGInstr:42133 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3816 AGAvailStatus:0) 18:38:56:611 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:56:611 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:56:611 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:56:611 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:56:611 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eSetAgentStateConf(UniqObjID:agent.5000.3816 MsgID:eSetAgentStateConf TgtCILClntID:GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)) 18:38:56:611 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:56:611 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:56:611 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:56:611 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:56:611 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:56:612 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eSetAgentStateConf 18:38:56:635 CTIOS1-ctios Trace: [call.5000.46855553] Found CallConnection(42059.0) for device 42059. 18:38:56:635 CTIOS1-ctios Trace: [call.5000.46855553] Found CallConnection(42059.0) for device 42059. 18:38:56:639 CTIOS1-ctios Trace: >>CG:[call.5000.46855553]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855553 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42059 RelDevID:42059 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855553) 18:38:56:640 CTIOS1-ctios Trace: >>CG:[call.5000.46855553]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855553 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03234258519 RelDevID:03234258519 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855553) 18:38:56:640 CTIOS1-ctios Trace: >>CG:[call.5000.46855553]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855553 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03234258519 MsgID:eCallClearedEvent DvrKey:call.5000.46855553) 18:38:56:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855553.03234258519]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:56:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855553.42059]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:56:640 CTIOS1-ctios Trace: <-SND[FE7-48-DAE1-5912-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855553.42059]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:56:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855553.03234258519]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:56:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855553.42059]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:56:640 CTIOS1-ctios Trace: <-SND[FE7-48-DAE1-5912-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855553.42059]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:56:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855553.03234258519]:eCallClearedEvent,Msk(3f0000) 18:38:56:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855553.42059]:eCallClearedEvent,Msk(3f0000) 18:38:56:640 CTIOS1-ctios Trace: <-SND[FE7-48-DAE1-5912-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855553.42059]:eCallClearedEvent,Msk(3f0000) 18:38:56:641 CTIOS1-ctios Trace: >>CG:[agent.5000.42825]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10629 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42059 AGID:42825 AGInstr:42059 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42825 AGAvailStatus:0) 18:38:56:641 CTIOS1-ctios Trace: [agent.5000.42825]: Current Wrapup Mode = 3 18:38:56:641 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42825]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:56:641 CTIOS1-ctios Trace: <-SND[FE7-48-DAE1-5912-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42825]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:56:641 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42825]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:56:641 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42825]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:56:641 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42825]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:56:641 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42825]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:56:641 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42825]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:56:641 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42825]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:56:642 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42825]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:56:655 CTIOS1-ctios Trace: >>CG:[call.5000.46856089]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856089 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856089 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04235516992 NewConnDevID:04235516992 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856089 ecc:(...)) 18:38:56:655 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856089.04235516992]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:56:655 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856089.42112]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:56:655 CTIOS1-ctios Trace: <-SND[FN5-101-D5E3-5660-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856089.42112]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:56:656 CTIOS1-ctios Trace: ->RCV[FE7-48-DAE1-5912-dotNET_Sess(31914638)_EvtThd(4) a=42825][call.5000.46855553.42059]:eSetCallDataRequest 18:38:56:664 CTIOS1-ctios Trace: ->RCV[GD1-236-3E61-556-dotNET_Sess(31914638)_EvtThd(4) a=48595][agent.5000.48595]:eSetAgentStateRequest(eAvailable) 18:38:56:687 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:56:688 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:56:688 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:694 CTIOS1-ctios Trace: [call.5000.46856026] Found CallConnection(51059.0) for device 51059. 18:38:56:696 CTIOS1-ctios Trace: >>CG:[call.5000.46856026]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856026 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:9752 SGID:5000 AnsDevTyp:70 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 ConnDevID:03009879479 CallngDevID:51059 CalldDevID:9903009879479 LstRedirDevID:(null) AnsDevID:03009879479 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856026 Trnk#:0 TrnkGrp#:0) 18:38:56:696 CTIOS1-ctios Trace: [call.5000.46856026] Found CallConnection(51059.0). 18:38:56:696 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856026.51059]:eCallEstablishedEvent,Msk(bf01a6) 18:38:56:696 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856026.51059]:eCallEstablishedEvent,Msk(bf01a6) 18:38:56:704 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eAvailable) 18:38:56:718 CTIOS1-ctios Trace: >>CG:[call.5000.46855553.42059]:eSetCallDataConf(UniqObjID:call.5000.46855553.42059 MsgID:eSetCallDataConf TgtCILClntID:FE7-48-DAE1-5912-dotNET_Sess(31914638)_EvtThd(4)) 18:38:56:728 CTIOS1-ctios Trace: [call.5000.46856026] Found CallConnection(51059.0) for device 51059. 18:38:56:728 CTIOS1-ctios Trace: >>CG:[call.5000.46854364]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46854364 ConnDevIDTyp:0 ConnDevID:42219 MsgID:eCallEndEvent DvrKey:call.5000.46854364) 18:38:56:728 CTIOS1-ctios Trace: Removed CallConnection(03335353937.1). 18:38:56:728 CTIOS1-ctios Trace: Removed CallConnection(42219.0). 18:38:56:728 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46854364 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:56:728 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854364.03335353937]:eCallEndEvent 18:38:56:728 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854364.42219]:eCallEndEvent 18:38:56:728 CTIOS1-ctios Trace: <-SND[GD1-236-3E61-556-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854364.42219]:eCallEndEvent 18:38:56:728 CTIOS1-ctios Trace: >>CG:[agent.5000.48595]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10795 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42219 AGID:48595 AGInstr:42219 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48595 AGAvailStatus:1) 18:38:56:729 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48595]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:56:729 CTIOS1-ctios Trace: <-SND[GD1-236-3E61-556-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48595]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:56:729 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48595]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:729 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48595]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:729 CTIOS1-ctios Trace: >>CG:[agent.5000.48595]:eSetAgentStateConf(UniqObjID:agent.5000.48595 MsgID:eSetAgentStateConf TgtCILClntID:GD1-236-3E61-556-dotNET_Sess(31914638)_EvtThd(4)) 18:38:56:729 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48595]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:729 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48595]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:729 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48595]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:729 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48595]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:729 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48595]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:729 CTIOS1-ctios Trace: <-SND[GD1-236-3E61-556-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48595]:eSetAgentStateConf 18:38:56:759 CTIOS1-ctios Trace: >>CG:[agent.5000.48595]:eQueryAgentStatisticsConf(IID:32372951 PrphID:5000 AGExt:42219 AGID:48595 AGInstr:42219 UniqObjID:agent.5000.48595 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2061 LogdOnTimeTdy:23935 NotRdyTimeTdy:2769 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:99 HdlCallsTlkTimeTdy:19943 HdlCallsTimeTdy:21165 IncCallsHldTdy:11 IncCallsHldTimeTdy:637 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:3309 LogdOnTimeSess:27623 NotRdyTimeSess:3075 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:99 HdlCallsTlkTimeSess:19943 HdlCallsTimeSess:21165 IncCallsHldSess:11 IncCallsHldTimeSess:637 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:585 HdlCallsAftCallTimeTdy:585 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeS 18:38:56:759 CTIOS1-ctios Trace: <-SND[GD1-236-3E61-556-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48595]:eOnNewAgentStatisticsEvent 18:38:56:763 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154710006.21118]:eSetCallDataRequest 18:38:56:766 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:1) 18:38:56:766 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:56:766 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:56:766 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:766 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:38:56:766 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:38:56:780 CTIOS1-ctios Trace: ->RCV[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4) a=3816][agent.5000.3816]:eSetAgentStateRequest(eAvailable) 18:38:56:824 CTIOS1-ctios Trace: >>CG:[call.5000.154710006.21118]:eSetCallDataConf(UniqObjID:call.5000.154710006.21118 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:56:840 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42133 AGID:3816 AGInstr:42133 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3816 AGAvailStatus:1) 18:38:56:841 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:56:841 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:56:841 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:841 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:841 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:841 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:841 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:841 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:841 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:56:842 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eSetAgentStateConf(UniqObjID:agent.5000.3816 MsgID:eSetAgentStateConf TgtCILClntID:GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)) 18:38:56:842 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eSetAgentStateConf 18:38:56:858 CTIOS1-ctios Trace: ->RCV[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4) a=48620][call.5000.46855497.42633]:eClearConnectionRequest 18:38:56:866 CTIOS1-ctios Trace: >>CG:[call.5000.46856026]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856026 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46856026 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51059 NewConnDevID:51059 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856026) 18:38:56:866 CTIOS1-ctios Trace: <-SND[GF-A7-D415-176-2152-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856026.51059]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:56:866 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856026.51059]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:56:874 CTIOS1-ctios Trace: >>CG:[agent.5000.3601]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5619 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42157 AGID:3601 AGInstr:42157 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3601 AGAvailStatus:0) 18:38:56:874 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:56:874 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:56:874 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:56:874 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:56:874 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:56:874 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:56:874 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:56:874 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:56:915 CTIOS1-ctios Trace: ->RCV[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4) a=48400][agent.5000.48400]:eSetAgentStateRequest(eNotReady) 18:38:56:922 CTIOS1-ctios Trace: [call.5000.46855497] Found CallConnection(42633.0) for device 42633. 18:38:56:924 CTIOS1-ctios Trace: [call.5000.46855497] Found CallConnection(42633.0) for device 42633. 18:38:56:924 CTIOS1-ctios Trace: >>CG:[call.5000.46855497]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855497 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42633 RelDevID:42633 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855497) 18:38:56:924 CTIOS1-ctios Trace: >>CG:[call.5000.46855497]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855497 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03038456815 RelDevID:03038456815 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855497) 18:38:56:924 CTIOS1-ctios Trace: >>CG:[call.5000.46855497]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855497 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03038456815 MsgID:eCallClearedEvent DvrKey:call.5000.46855497) 18:38:56:924 CTIOS1-ctios Trace: >>CG:[agent.5000.48620]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10817 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42633 AGID:48620 AGInstr:42633 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48620 AGAvailStatus:0) 18:38:56:924 CTIOS1-ctios Trace: [agent.5000.48620]: Current Wrapup Mode = 3 18:38:56:925 CTIOS1-ctios Trace: >>CG:[call.5000.46855497.42633]:eClearConnectionConf(UniqObjID:call.5000.46855497.42633 MsgID:eClearConnectionConf TgtCILClntID:FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)) 18:38:56:925 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855497.03038456815]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:56:925 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855497.42633]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:56:925 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855497.42633]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:56:925 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855497.03038456815]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:56:925 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855497.42633]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:56:925 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855497.42633]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:56:925 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855497.03038456815]:eCallClearedEvent,Msk(3f0000) 18:38:56:925 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855497.42633]:eCallClearedEvent,Msk(3f0000) 18:38:56:925 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855497.42633]:eCallClearedEvent,Msk(3f0000) 18:38:56:925 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:56:925 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48620]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:56:925 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:56:925 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:56:926 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:56:926 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:56:926 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:56:926 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:56:926 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:56:926 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48620]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:56:926 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:56:926 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855497.42633]:eClearConnectionConf,Msk(3f0000) 18:38:57:023 CTIOS1-ctios Trace: >>CG:[agent.5000.41870]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8980 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42777 AGID:41870 AGInstr:42777 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41870 AGAvailStatus:1) 18:38:57:023 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41870]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:57:041 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eNotReady) 18:38:57:072 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10418 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42194 AGID:48400 AGInstr:42194 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48400 AGAvailStatus:0) 18:38:57:072 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:57:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:57:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:073 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:073 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:073 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:073 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eSetAgentStateConf(UniqObjID:agent.5000.48400 MsgID:eSetAgentStateConf TgtCILClntID:GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)) 18:38:57:073 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eSetAgentStateConf 18:38:57:146 CTIOS1-ctios Trace: >>CG:[call.5000.46856006]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856006 CallTyp:10 ConnDevIDTyp:0 NewConnCID:46856006 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:9903003544123 ConnDevID:51117 NewConnDevID:51117 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856006) 18:38:57:146 CTIOS1-ctios Trace: >>CG:[call.5000.46856006]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856006 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51117 CallngDevID:51117 CalldDevID:9903003544123 MsgID:eCallOriginatedEvent DvrKey:call.5000.46856006) 18:38:57:146 CTIOS1-ctios Trace: [call.5000.46856006] Found CallConnection(51117.0) for device 51117. 18:38:57:146 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856006.51117]:eCallDataUpdateEvent,Msk(bf0002) 18:38:57:146 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856006.51117]:eCallOriginatedEvent,Msk(bf0002) 18:38:57:181 CTIOS1-ctios Trace: >>CG:[agent.5000.48395]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10413 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42201 AGID:48395 AGInstr:42201 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48395 AGAvailStatus:0) 18:38:57:182 CTIOS1-ctios Trace: >>CG:[call.5000.46856092]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856092 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856092 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0514902566 NewConnDevID:0514902566 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856092 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105136))) 18:38:57:182 CTIOS1-ctios Trace: >>CG:[call.5000.46856092]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856092 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42201 CallngDevID:0514902566 CalldDevID:42201 LstRedirDevID:(null) AnsDevID:42201 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856092 Trnk#:0 TrnkGrp#:0) 18:38:57:182 CTIOS1-ctios Trace: [call.5000.46856092] Found CallConnection(0514902566.1). 18:38:57:182 CTIOS1-ctios Trace: [call.5000.46856092] Found CallConnection(0514902566.1). 18:38:57:182 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:eAgentStateEvent(eTalking),Msk(0) 18:38:57:182 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:eAgentStateEvent(eTalking),Msk(0) 18:38:57:182 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:57:182 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:57:183 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:57:183 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:57:183 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:57:183 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:57:183 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:57:183 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856092.0514902566]:eCallDataUpdateEvent,Msk(bf0002) 18:38:57:183 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856092.42201]:eCallDataUpdateEvent,Msk(3f0001) 18:38:57:183 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856092.42201]:eCallDataUpdateEvent,Msk(3f0001) 18:38:57:183 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856092.0514902566]:eCallEstablishedEvent,Msk(bf01a6) 18:38:57:183 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856092.42201]:eCallEstablishedEvent,Msk(bf01a6) 18:38:57:183 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856092.42201]:eCallEstablishedEvent,Msk(bf01a6) 18:38:57:190 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:38:57:190 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:57:190 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:57:190 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:190 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:38:57:190 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:38:57:249 CTIOS1-ctios Trace: >>CG:[agent.5000.3601]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5619 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42157 AGID:3601 AGInstr:42157 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3601 AGAvailStatus:1) 18:38:57:249 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:57:249 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:249 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:249 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:249 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:250 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:250 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:250 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:278 CTIOS1-ctios Trace: >>CG:[agent.5000.48311]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:856 SGID:10598 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10301 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42043 AGID:48311 AGInstr:42043 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48311 AGAvailStatus:0) 18:38:57:278 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48311]:eAgentStateEvent(eTalking),Msk(0) 18:38:57:279 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48311]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:57:279 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48311]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:57:279 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48311]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:57:279 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48311]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:57:279 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48311]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:57:279 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48311]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:57:279 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48311]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:57:279 CTIOS1-ctios Trace: >>CG:[call.5000.46856093]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856093 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856093 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03345650646 NewConnDevID:03345650646 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856093 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105136))) 18:38:57:280 CTIOS1-ctios Trace: >>CG:[call.5000.46856093]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856093 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:856 SGID:10598 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42043 CallngDevID:03345650646 CalldDevID:42043 LstRedirDevID:(null) AnsDevID:42043 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856093 Trnk#:0 TrnkGrp#:0) 18:38:57:280 CTIOS1-ctios Trace: [call.5000.46856093] Found CallConnection(03345650646.1). 18:38:57:280 CTIOS1-ctios Trace: [call.5000.46856093] Found CallConnection(03345650646.1). 18:38:57:280 CTIOS1-ctios Trace: >>CG:[call.5000.46856099]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856099 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:9703222816353 DNIS:21136 ConnDevID:9703222816353 MsgID:eCallBeginEvent DvrKey:call.5000.46856099) 18:38:57:280 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856099 18:38:57:281 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856093.03345650646]:eCallDataUpdateEvent,Msk(bf0002) 18:38:57:281 CTIOS1-ctios Trace: >>CG:[call.5000.46856099]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856099 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9703222816353 AlrtgDevID:(null) CallngDevID:9703222816353 CalldDevID:21136 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856099 Trnk#:0 TrnkGrp#:0) 18:38:57:281 CTIOS1-ctios Trace: [call.5000.46856099]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9703222816353. 18:38:57:281 CTIOS1-ctios Trace: CallConnection(9703222816353.1) created AgentObject (Device) for DeviceID(9703222816353). 18:38:57:281 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:57:281 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856093.42043]:eCallDataUpdateEvent,Msk(3f0001) 18:38:57:281 CTIOS1-ctios Trace: Added CallConnection(9703222816353.1). 18:38:57:281 CTIOS1-ctios Trace: [call.5000.46856099]::CreateCallConnection(): CallConnection(9703222816353.1) created successfully. 18:38:57:281 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856093.03345650646]:eCallEstablishedEvent,Msk(bf01a6) 18:38:57:281 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856093.42043]:eCallEstablishedEvent,Msk(bf01a6) 18:38:57:281 CTIOS1-ctios Trace: >>CG:[call.5000.46856099]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856099 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:401 SGID:11225 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:9703222816353 AlrtgDevID:21136 CallngDevID:9703222816353 CalldDevID:21136 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856099 Trnk#:0 TrnkGrp#:0) 18:38:57:281 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856099.9703222816353]:eCallBeginEvent 18:38:57:281 CTIOS1-ctios Trace: [call.5000.46856099] Found CallConnection(9703222816353.1) for device 9703222816353. 18:38:57:281 CTIOS1-ctios Trace: [call.5000.46856099]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21136. 18:38:57:281 CTIOS1-ctios Trace: [call.5000.46856099] CallConnection(9703222816353.1) found DeviceID(21136) AgentID(6039). 18:38:57:281 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:57:281 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856099.9703222816353]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:57:281 CTIOS1-ctios Trace: Added CallConnection(9703222816353.1). 18:38:57:281 CTIOS1-ctios Trace: [call.5000.46856099]::CreateCallConnection(): CallConnection(9703222816353.1) created successfully. 18:38:57:281 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856099.21136]:eCallBeginEvent 18:38:57:281 CTIOS1-ctios Trace: [call.5000.2131420839.21136] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:57:281 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856099.21136]:eCallBeginEvent 18:38:57:281 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856099.9703222816353]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:57:281 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420839.21136]:eButtonEnablementMaskChange,Msk(3c0000) 18:38:57:281 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856099.21136]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:38:57:281 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856099.21136]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:38:57:287 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:57:287 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:57:287 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:299 CTIOS1-ctios Trace: ->RCV[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4) a=48400][agent.5000.48400]:eSetAgentStateRequest(eAvailable) 18:38:57:311 CTIOS1-ctios Trace: >>CG:[call.5000.46856006]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856006 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46856006 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51117 NewConnDevID:51117 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856006) 18:38:57:311 CTIOS1-ctios Trace: >>CG:[call.5000.46856006]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:46856006 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:9903003544123 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.46856006 Trnk#:0 TrnkGrp#:0) 18:38:57:312 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856006.51117]:eCallDataUpdateEvent,Msk(bf0002) 18:38:57:341 CTIOS1-ctios Trace: >>CG:[call.5000.46856099]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856099 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856099 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5083 QryRuleID:5086 ANI:703222816353 ConnDevID:9703222816353 NewConnDevID:9703222816353 RCallKeyDay:151314 RCallKeyCID:202413 CustPh#:703222816353 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856099 ecc:(...) ICMEntUniqID:icm.151314.202413 RCallKeySeq#:1) 18:38:57:341 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856099.9703222816353]:eCallDataUpdateEvent,Msk(bf0002) 18:38:57:342 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856099.21136]:eCallDataUpdateEvent,Msk(3c0001) 18:38:57:342 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856099.21136]:eCallDataUpdateEvent,Msk(3c0001) 18:38:57:360 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10418 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42194 AGID:48400 AGInstr:42194 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48400 AGAvailStatus:1) 18:38:57:360 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:57:360 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:57:360 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:361 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:361 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:361 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:361 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:361 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:361 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:361 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eSetAgentStateConf(UniqObjID:agent.5000.48400 MsgID:eSetAgentStateConf TgtCILClntID:GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)) 18:38:57:361 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eSetAgentStateConf 18:38:57:367 CTIOS1-ctios Trace: ->RCV[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4) a=42229][agent.5000.42229]:eSetAgentStateRequest(eNotReady) 18:38:57:398 CTIOS1-ctios Trace: [call.5000.46855134] Found CallConnection(51095.0) for device 51095. 18:38:57:398 CTIOS1-ctios Trace: [call.5000.46855134] Found CallConnection(51095.0) for device 51095. 18:38:57:401 CTIOS1-ctios Trace: >>CG:[call.5000.46855134]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855134 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51095 RelDevID:51095 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855134) 18:38:57:401 CTIOS1-ctios Trace: >>CG:[call.5000.46855134]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855134 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0418556800 RelDevID:0418556800 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855134) 18:38:57:402 CTIOS1-ctios Trace: >>CG:[call.5000.46855134]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855134 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0418556800 MsgID:eCallClearedEvent DvrKey:call.5000.46855134) 18:38:57:402 CTIOS1-ctios Trace: >>CG:[agent.5000.30616]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:7 SGID:9790 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10458 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51095 AGID:30616 AGInstr:51095 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30616 AGAvailStatus:0) 18:38:57:402 CTIOS1-ctios Trace: [agent.5000.30616]: Current Wrapup Mode = 0 18:38:57:402 CTIOS1-ctios Trace: [call.5000.46855134.51095] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:57:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855134.0418556800]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:57:402 CTIOS1-ctios Trace: <-SND[GF-C7-98E6-104-3700-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855134.51095]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:57:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855134.51095]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:57:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855134.0418556800]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:57:402 CTIOS1-ctios Trace: <-SND[GF-C7-98E6-104-3700-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855134.51095]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:57:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855134.51095]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:57:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855134.0418556800]:eCallClearedEvent,Msk(3f0000) 18:38:57:402 CTIOS1-ctios Trace: <-SND[GF-C7-98E6-104-3700-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855134.51095]:eCallClearedEvent,Msk(3f0000) 18:38:57:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855134.51095]:eCallClearedEvent,Msk(3f0000) 18:38:57:402 CTIOS1-ctios Trace: <-SND[GF-C7-98E6-104-3700-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855134.51095]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:57:402 CTIOS1-ctios Trace: <-SND[GF-C7-98E6-104-3700-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.30616]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:57:402 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30616]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:57:402 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30616]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:57:403 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30616]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:57:441 CTIOS1-ctios Trace: >>CG:[call.5000.46856099]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856099 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856099 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5083 QryRuleID:5086 ConnDevID:9703222816353 NewConnDevID:9703222816353 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856099 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105137))) 18:38:57:441 CTIOS1-ctios Trace: >>CG:[call.5000.46856099]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856099 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:401 SGID:11225 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:21136 CallngDevID:9703222816353 CalldDevID:21136 LstRedirDevID:(null) AnsDevID:21136 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856099 Trnk#:0 TrnkGrp#:0) 18:38:57:442 CTIOS1-ctios Trace: [call.5000.46856099] Found CallConnection(9703222816353.1). 18:38:57:442 CTIOS1-ctios Trace: [call.5000.46856099] Found CallConnection(9703222816353.1). 18:38:57:442 CTIOS1-ctios Trace: [call.5000.2131420839.21136] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1800 18:38:57:442 CTIOS1-ctios Trace: [call.5000.2131420839.21136] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1a40 18:38:57:442 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856099.9703222816353]:eCallDataUpdateEvent,Msk(bf0002) 18:38:57:442 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856099.21136]:eCallDataUpdateEvent,Msk(3c0001) 18:38:57:442 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856099.21136]:eCallDataUpdateEvent,Msk(3c0001) 18:38:57:442 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856099.9703222816353]:eCallEstablishedEvent,Msk(bf01a6) 18:38:57:442 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420839.21136]:eButtonEnablementMaskChange,Msk(3c1800) 18:38:57:442 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420839.21136]:eButtonEnablementMaskChange,Msk(3c1a40) 18:38:57:442 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856099.21136]:eCallEstablishedEvent,Msk(3c1a40) 18:38:57:442 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856099.21136]:eCallEstablishedEvent,Msk(3c1a40) 18:38:57:466 CTIOS1-ctios Trace: [call.5000.46856099] Found CallConnection(21136.0) for device 21136. 18:38:57:473 CTIOS1-ctios Trace: [call.5000.46856099] Found CallConnection(21136.0) for device 21136. 18:38:57:480 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eAvailable) 18:38:57:518 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8612 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42067 AGID:42229 AGInstr:42067 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42229 AGAvailStatus:0) 18:38:57:518 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:57:518 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:57:518 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:518 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:518 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:518 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:519 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:519 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:519 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:519 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eSetAgentStateConf(UniqObjID:agent.5000.42229 MsgID:eSetAgentStateConf TgtCILClntID:FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)) 18:38:57:519 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eSetAgentStateConf 18:38:57:534 CTIOS1-ctios Trace: >>CG:[call.5000.2131420839]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420839 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21136 RelDevID:21136 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420839) 18:38:57:534 CTIOS1-ctios Trace: >>CG:[call.5000.2131420839]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420839 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41369 RelDevID:41369 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420839) 18:38:57:534 CTIOS1-ctios Trace: [call.5000.2131420839.21136] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:57:534 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420839.41369]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:57:534 CTIOS1-ctios Trace: [call.5000.46856099.21136] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:38:57:534 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420839.21136]:eButtonEnablementMaskChange,Msk(3c0000) 18:38:57:535 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856099.21136]:eButtonEnablementMaskChange,Msk(bf01a6) 18:38:57:535 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420839.21136]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:57:535 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420839.21136]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:57:535 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420839.41369]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:57:535 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420839.21136]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:57:535 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420839.21136]:eCallConnectionClearedEvent,Msk(3c0000) 18:38:57:535 CTIOS1-ctios Trace: >>CG:[call.5000.2131420839]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420839 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41369 MsgID:eCallClearedEvent DvrKey:call.5000.2131420839) 18:38:57:535 CTIOS1-ctios Trace: >>CG:[call.5000.2131420839]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420839 ConnDevIDTyp:0 ConnDevID:41369 MsgID:eCallEndEvent DvrKey:call.5000.2131420839) 18:38:57:535 CTIOS1-ctios Trace: [call.5000.2131420839.21136] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:38:57:535 CTIOS1-ctios Trace: [call.5000.46856099.21136] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:38:57:535 CTIOS1-ctios Trace: Removed CallConnection(41369.0). 18:38:57:535 CTIOS1-ctios Trace: Removed CallConnection(21136.0). 18:38:57:535 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420839 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:57:535 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420839.41369]:eCallClearedEvent,Msk(3f0000) 18:38:57:535 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420839.21136]:eCallClearedEvent,Msk(3c0000) 18:38:57:535 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420839.21136]:eCallClearedEvent,Msk(3c0000) 18:38:57:535 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420839.41369]:eCallEndEvent 18:38:57:536 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420839.21136]:eButtonEnablementMaskChange,Msk(3c0000) 18:38:57:536 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856099.21136]:eButtonEnablementMaskChange,Msk(bf01a6) 18:38:57:536 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420839.21136]:eCallEndEvent 18:38:57:536 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420839.21136]:eCallEndEvent 18:38:57:537 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:57:537 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:57:537 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:541 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:1) 18:38:57:541 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:57:541 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:57:541 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:547 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:38:57:548 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:38:57:556 CTIOS1-ctios Trace: ->RCV[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4) a=42586][call.5000.198845292.42098]:eSetCallDataRequest 18:38:57:556 CTIOS1-ctios Trace: [call.5000.198845292.42098] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:57:556 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845292.42098]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:57:567 CTIOS1-ctios Trace: >>CG:[agent.5000.6039]:eQueryAgentStatisticsConf(IID:32372960 PrphID:5000 AGExt:21136 AGID:6039 AGInstr:21136 UniqObjID:agent.5000.6039 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:486 LogdOnTimeTdy:17601 NotRdyTimeTdy:4687 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:82 LogdOnTimeSess:7984 NotRdyTimeSess:1450 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:4 IntCallsTimeSess:4 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:5 IntCallsTimeTdy:5 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:51 AutoOutCallsTlkTimeSess:3906 AutoOutCallsTimeSess:4808 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:103 AutoOutCallsTlkTimeTdy:7598 AutoOutCallsTimeTdy:9453 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeS 18:38:57:567 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6039]:eOnNewAgentStatisticsEvent 18:38:57:597 CTIOS1-ctios Trace: >>CG:[call.5000.198845462.21051]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.198845462.21051 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)) 18:38:57:597 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.198845462.21051]. 18:38:57:597 CTIOS1-ctios Trace: >>CG:[call.5000.198845482.51054]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.198845482.51054 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:GF-PC-3124-3296) 18:38:57:597 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.198845482.51054]. 18:38:57:597 CTIOS1-ctios Trace: >>CG:[call.5000.46855532.42509]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.46855532.42509 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:FA5-25-42D4-1364-dotNET_Sess(31914638)_EvtThd(4)) 18:38:57:597 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.46855532.42509]. 18:38:57:617 CTIOS1-ctios Trace: >>CG:[call.5000.198845292]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845292 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845292 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0812855691 CallWrpupData:BB_1218_NetworkIssue/Authentication&Con NewConnDevID:42098 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845292 ecc:(...)) 18:38:57:617 CTIOS1-ctios Trace: >>CG:[call.5000.198845292.42098]:eSetCallDataConf(UniqObjID:call.5000.198845292.42098 MsgID:eSetCallDataConf TgtCILClntID:FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)) 18:38:57:617 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845292.0812855691]:eCallDataUpdateEvent 18:38:57:617 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845292.42098]:eCallDataUpdateEvent 18:38:57:617 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845292.42098]:eCallDataUpdateEvent 18:38:57:619 CTIOS1-ctios Trace: ->RCV[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4) a=48400][agent.5000.48400]:eSetAgentStateRequest(eNotReady) 18:38:57:650 CTIOS1-ctios Trace: ->RCV[FO6-118-D4CC-3776-dotNET_Sess(31914638)_EvtThd(4) a=48766][agent.5000.48766]:eSetAgentStateRequest(eAvailable) 18:38:57:676 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.46856099.21136]:eSetCallDataRequest 18:38:57:709 CTIOS1-ctios Trace: >>CG:[call.5000.46855540]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855540 ConnDevIDTyp:0 ConnDevID:42129 MsgID:eCallEndEvent DvrKey:call.5000.46855540) 18:38:57:709 CTIOS1-ctios Trace: Removed CallConnection(04237225854.1). 18:38:57:709 CTIOS1-ctios Trace: Removed CallConnection(42129.0). 18:38:57:709 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855540 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:57:709 CTIOS1-ctios Trace: >>CG:[agent.5000.48766]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11091 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42129 AGID:48766 AGInstr:42129 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48766 AGAvailStatus:1) 18:38:57:709 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855540.04237225854]:eCallEndEvent 18:38:57:709 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855540.42129]:eCallEndEvent 18:38:57:710 CTIOS1-ctios Trace: <-SND[FO6-118-D4CC-3776-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855540.42129]:eCallEndEvent 18:38:57:710 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48766]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:57:710 CTIOS1-ctios Trace: <-SND[FO6-118-D4CC-3776-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48766]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:57:710 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48766]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:710 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48766]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:710 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48766]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:710 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48766]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:710 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48766]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:710 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48766]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:710 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48766]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:710 CTIOS1-ctios Trace: >>CG:[agent.5000.48766]:eSetAgentStateConf(UniqObjID:agent.5000.48766 MsgID:eSetAgentStateConf TgtCILClntID:FO6-118-D4CC-3776-dotNET_Sess(31914638)_EvtThd(4)) 18:38:57:711 CTIOS1-ctios Trace: <-SND[FO6-118-D4CC-3776-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48766]:eSetAgentStateConf 18:38:57:721 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:0) 18:38:57:721 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:57:721 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:721 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:722 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:722 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:722 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:735 CTIOS1-ctios Trace: [call.5000.46855881] Found CallConnection(42762.0) for device 42762. 18:38:57:735 CTIOS1-ctios Trace: [call.5000.46855881] Found CallConnection(42762.0) for device 42762. 18:38:57:738 CTIOS1-ctios Trace: >>CG:[call.5000.46856099]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856099 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856099 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5083 QryRuleID:5086 ConnDevID:9703222816353 NewConnDevID:9703222816353 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856099 ecc:(...)) 18:38:57:738 CTIOS1-ctios Trace: >>CG:[call.5000.46856099.21136]:eSetCallDataConf(UniqObjID:call.5000.46856099.21136 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:38:57:738 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856099.9703222816353]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:57:738 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856099.21136]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:57:738 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856099.21136]:eCallDataUpdateEvent,Msk(bf01a6) 18:38:57:739 CTIOS1-ctios Trace: >>CG:[call.5000.46855881]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855881 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42762 RelDevID:42762 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855881) 18:38:57:739 CTIOS1-ctios Trace: >>CG:[call.5000.46855881]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855881 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9103224310207 RelDevID:9103224310207 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855881) 18:38:57:740 CTIOS1-ctios Trace: >>CG:[call.5000.46855881]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855881 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:9103224310207 MsgID:eCallClearedEvent DvrKey:call.5000.46855881) 18:38:57:740 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855881.9103224310207]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:57:740 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855881.42762]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:57:740 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855881.9103224310207]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:57:740 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855881.42762]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:57:740 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855881.9103224310207]:eCallClearedEvent,Msk(3f0000) 18:38:57:740 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855881.42762]:eCallClearedEvent,Msk(3f0000) 18:38:57:741 CTIOS1-ctios Trace: >>CG:[agent.5000.46039]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:9053 SGID:8668 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9112 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42762 AGID:46039 AGInstr:42762 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46039 AGAvailStatus:0) 18:38:57:741 CTIOS1-ctios Trace: [agent.5000.46039]: Current Wrapup Mode = 0 18:38:57:741 CTIOS1-ctios Trace: [call.5000.46855881.42762] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:57:741 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46039]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:57:751 CTIOS1-ctios Trace: ->RCV[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4) a=42229][agent.5000.42229]:eSetAgentStateRequest(eAvailable) 18:38:57:764 CTIOS1-ctios Trace: [call.5000.46856092] Found CallConnection(42201.0) for device 42201. 18:38:57:764 CTIOS1-ctios Trace: >>CG:[agent.5000.48766]:eQueryAgentStatisticsConf(IID:32372965 PrphID:5000 AGExt:42129 AGID:48766 AGInstr:42129 UniqObjID:agent.5000.48766 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1254 LogdOnTimeTdy:9665 NotRdyTimeTdy:1534 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:46 HdlCallsTlkTimeTdy:6376 HdlCallsTimeTdy:6834 IncCallsHldTdy:1 IncCallsHldTimeTdy:193 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1254 LogdOnTimeSess:9665 NotRdyTimeSess:1534 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:46 HdlCallsTlkTimeSess:6376 HdlCallsTimeSess:6834 IncCallsHldSess:1 IncCallsHldTimeSess:193 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:265 HdlCallsAftCallTimeTdy:265 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Pr 18:38:57:764 CTIOS1-ctios Trace: <-SND[FO6-118-D4CC-3776-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48766]:eOnNewAgentStatisticsEvent 18:38:57:781 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10418 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42194 AGID:48400 AGInstr:42194 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48400 AGAvailStatus:0) 18:38:57:782 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:57:782 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:57:782 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:782 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:782 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eSetAgentStateConf(UniqObjID:agent.5000.48400 MsgID:eSetAgentStateConf TgtCILClntID:GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)) 18:38:57:782 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:782 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:782 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:782 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:783 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:57:783 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eSetAgentStateConf 18:38:57:794 CTIOS1-ctios Trace: [call.5000.46856092] Found CallConnection(42201.0) for device 42201. 18:38:57:816 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8612 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42067 AGID:42229 AGInstr:42067 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42229 AGAvailStatus:1) 18:38:57:816 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:57:816 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:57:816 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eSetAgentStateConf(UniqObjID:agent.5000.42229 MsgID:eSetAgentStateConf TgtCILClntID:FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)) 18:38:57:816 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:816 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:817 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:817 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:817 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:817 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:817 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:57:817 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eSetAgentStateConf 18:38:57:820 CTIOS1-ctios Trace: [call.5000.46856093] Found CallConnection(42043.0) for device 42043. 18:38:57:869 CTIOS1-ctios Trace: [call.5000.46856093] Found CallConnection(42043.0) for device 42043. 18:38:57:874 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:9053 SVCID:8669 SG#:9053 SGID:8668 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:42777 ANI:(null) UsrToUsrInfo:(null) Dialed#:45367 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207601 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207601 RCallKeySeq#:0 CallTypIDTag:5210 PreCallIIDTag:7991512) 18:38:57:877 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207602 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207602 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991513) 18:38:57:877 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207604 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207604 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991515) 18:38:57:905 CTIOS1-ctios Trace: >>CG:[agent.5000.41870]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:8980 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42777 AGID:41870 AGInstr:42777 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41870 AGAvailStatus:0) 18:38:57:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41870]:eAgentStateEvent(eReserved),Msk(0) 18:38:57:909 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:57:909 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:57:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:57:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:57:909 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:57:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:57:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:57:910 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:57:924 CTIOS1-ctios Trace: ->RCV[FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4) a=48522][call.5000.46855268.42513]:eSetCallDataRequest 18:38:57:924 CTIOS1-ctios Trace: [call.5000.46855268.42513] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:57:924 CTIOS1-ctios Trace: <-SND[FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855268.42513]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:57:984 CTIOS1-ctios Trace: >>CG:[call.5000.46855268]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855268 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855268 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4237498396 CallWrpupData:1236_0800_New Complaint/Service Request NewConnDevID:42513 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855268 ecc:(...)) 18:38:57:985 CTIOS1-ctios Trace: >>CG:[call.5000.46855268.42513]:eSetCallDataConf(UniqObjID:call.5000.46855268.42513 MsgID:eSetCallDataConf TgtCILClntID:FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4)) 18:38:57:985 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855268.4237498396]:eCallDataUpdateEvent 18:38:57:985 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855268.42513]:eCallDataUpdateEvent 18:38:57:985 CTIOS1-ctios Trace: <-SND[FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855268.42513]:eCallDataUpdateEvent 18:38:57:995 CTIOS1-ctios Trace: ->RCV[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4) a=48400][agent.5000.48400]:eSetAgentStateRequest(eAvailable) 18:38:58:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420891]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420891 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41364 ConnDevID:41364 MsgID:eCallBeginEvent DvrKey:call.5000.2131420891) 18:38:58:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420891]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420891 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41364 CallngDevID:41364 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420891) 18:38:58:034 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420891 18:38:58:034 CTIOS1-ctios Trace: [call.5000.2131420891] CallConnection(41364.0) found DeviceID(41364) AgentID(). 18:38:58:034 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:58:034 CTIOS1-ctios Trace: Added CallConnection(41364.0). 18:38:58:034 CTIOS1-ctios Trace: [call.5000.2131420891]::CreateCallConnection(): CallConnection(41364.0) created successfully. 18:38:58:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420891.41364]:eCallBeginEvent,Msk(bf0002) 18:38:58:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420891.41364]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:58:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420891]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420891 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420891 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:42777 ConnDevID:41364 NewConnDevID:41364 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420891) 18:38:58:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420891]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420891 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41364 CallngDevID:41364 CalldDevID:42777 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420891) 18:38:58:035 CTIOS1-ctios Trace: [call.5000.2131420891] Found CallConnection(41364.0) for device 41364. 18:38:58:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420891]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420891 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420891 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:42777 Dialed#:45367 ConnDevID:41364 NewConnDevID:41364 RCallKeyDay:151314 RCallKeyCID:207601 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420891 ICMEntUniqID:icm.151314.207601 RCallKeySeq#:1) 18:38:58:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420891.41364]:eCallDataUpdateEvent,Msk(bf0002) 18:38:58:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420891.41364]:eCallOriginatedEvent,Msk(bf0002) 18:38:58:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420891.41364]:eCallDataUpdateEvent,Msk(bf0002) 18:38:58:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420891]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420891 ConnDevIDTyp:0 SVC#:9053 SVCID:8669 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41364 AlrtgDevID: CallngDevID:41364 CalldDevID:42777 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420891 Trnk#:0 TrnkGrp#:0) 18:38:58:036 CTIOS1-ctios Trace: [call.5000.2131420891] Found CallConnection(41364.0) for device 41364. 18:38:58:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420891.41364]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:58:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420891]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420891 ConnDevIDTyp:0 SVC#:9053 SVCID:8669 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:9053 SGID:8668 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41364 AlrtgDevID:42777 CallngDevID:41364 CalldDevID:42777 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420891 Trnk#:0 TrnkGrp#:0) 18:38:58:037 CTIOS1-ctios Trace: [call.5000.2131420891] Found CallConnection(41364.0) for device 41364. 18:38:58:037 CTIOS1-ctios Trace: [call.5000.2131420891]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42777. 18:38:58:037 CTIOS1-ctios Trace: [call.5000.2131420891] CallConnection(41364.0) found DeviceID(42777) AgentID(41870). 18:38:58:037 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:58:037 CTIOS1-ctios Trace: Added CallConnection(41364.0). 18:38:58:037 CTIOS1-ctios Trace: [call.5000.2131420891]::CreateCallConnection(): CallConnection(41364.0) created successfully. 18:38:58:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420891.42777]:eCallBeginEvent 18:38:58:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420891.41364]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:58:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420891.42777]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:58:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420891]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420891 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420891 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41364 NewConnDevID:41364 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420891 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105137))) 18:38:58:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420891.41364]:eCallDataUpdateEvent,Msk(bf0002) 18:38:58:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420891]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420891 ConnDevIDTyp:0 SVC#:9053 SVCID:8669 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:9053 SGID:8668 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42777 CallngDevID:41364 CalldDevID:42777 LstRedirDevID:(null) AnsDevID:42777 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420891 Trnk#:0 TrnkGrp#:0) 18:38:58:037 CTIOS1-ctios Trace: [call.5000.2131420891] Found CallConnection(41364.0). 18:38:58:037 CTIOS1-ctios Trace: [call.5000.2131420891] Found CallConnection(41364.0). 18:38:58:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420891.42777]:eCallDataUpdateEvent,Msk(3f0001) 18:38:58:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420891.41364]:eCallEstablishedEvent,Msk(bf01a6) 18:38:58:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420891.42777]:eCallEstablishedEvent,Msk(bf01a6) 18:38:58:038 CTIOS1-ctios Trace: >>CG:[agent.5000.41870]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9053 SGID:8668 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8980 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42777 AGID:41870 AGInstr:42777 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41870 AGAvailStatus:0) 18:38:58:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41870]:eAgentStateEvent(eTalking),Msk(0) 18:38:58:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420891]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420891 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:42777 HldgDevID:42777 MsgID:eCallHeldEvent DvrKey:call.5000.2131420891) 18:38:58:038 CTIOS1-ctios Trace: [call.5000.2131420891] Found CallConnection(42777.0). 18:38:58:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420891.41364]: eCallHeldEvent,Msk(bf0126) 18:38:58:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420891.42777]: eCallHeldEvent,Msk(bf000a) 18:38:58:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420892]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420892 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41379 ConnDevID:41379 MsgID:eCallBeginEvent DvrKey:call.5000.2131420892) 18:38:58:039 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420892 18:38:58:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420892]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420892 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41379 CallngDevID:41379 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420892) 18:38:58:039 CTIOS1-ctios Trace: [call.5000.2131420892] CallConnection(41379.0) found DeviceID(41379) AgentID(). 18:38:58:039 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:58:039 CTIOS1-ctios Trace: Added CallConnection(41379.0). 18:38:58:039 CTIOS1-ctios Trace: [call.5000.2131420892]::CreateCallConnection(): CallConnection(41379.0) created successfully. 18:38:58:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420892]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420892 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420892 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41379 NewConnDevID:41379 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420892) 18:38:58:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420892.41379]:eCallBeginEvent,Msk(bf0002) 18:38:58:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420892.41379]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:58:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420892]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420892 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41379 CallngDevID:41379 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420892) 18:38:58:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420892.41379]:eCallDataUpdateEvent,Msk(bf0002) 18:38:58:040 CTIOS1-ctios Trace: [call.5000.2131420892] Found CallConnection(41379.0) for device 41379. 18:38:58:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420892.41379]:eCallOriginatedEvent,Msk(bf0002) 18:38:58:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420892]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420892 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420892 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41379 NewConnDevID:41379 RCallKeyDay:151314 RCallKeyCID:207602 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420892 ICMEntUniqID:icm.151314.207602 RCallKeySeq#:1) 18:38:58:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420892]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420892 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41379 AlrtgDevID: CallngDevID:41379 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420892 Trnk#:0 TrnkGrp#:0) 18:38:58:040 CTIOS1-ctios Trace: [call.5000.2131420892] Found CallConnection(41379.0) for device 41379. 18:38:58:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420892.41379]:eCallDataUpdateEvent,Msk(bf0002) 18:38:58:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420892.41379]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:58:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420892]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420892 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41379 AlrtgDevID:51023 CallngDevID:41379 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420892 Trnk#:0 TrnkGrp#:0) 18:38:58:055 CTIOS1-ctios Trace: [call.5000.2131420892] Found CallConnection(41379.0) for device 41379. 18:38:58:055 CTIOS1-ctios Trace: [call.5000.2131420892]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:38:58:055 CTIOS1-ctios Trace: [call.5000.2131420892] CallConnection(41379.0) found DeviceID(51023) AgentID(33632). 18:38:58:055 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:58:055 CTIOS1-ctios Trace: Added CallConnection(41379.0). 18:38:58:055 CTIOS1-ctios Trace: [call.5000.2131420892]::CreateCallConnection(): CallConnection(41379.0) created successfully. 18:38:58:055 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420892.51023]:eCallBeginEvent 18:38:58:055 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420892.41379]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:58:055 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420892.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:58:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420892]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420892 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420892 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41379 NewConnDevID:41379 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420892 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105137))) 18:38:58:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420892]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420892 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41379 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420892 Trnk#:0 TrnkGrp#:0) 18:38:58:056 CTIOS1-ctios Trace: [call.5000.2131420892] Found CallConnection(41379.0). 18:38:58:056 CTIOS1-ctios Trace: [call.5000.2131420892] Found CallConnection(41379.0). 18:38:58:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420892.41379]:eCallDataUpdateEvent,Msk(bf0002) 18:38:58:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420892.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:38:58:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420892.41379]:eCallEstablishedEvent,Msk(bf01a6) 18:38:58:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420892.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:38:58:061 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:58:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:38:58:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:58:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420892]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420892 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420892) 18:38:58:061 CTIOS1-ctios Trace: [call.5000.2131420892] Found CallConnection(51023.0). 18:38:58:061 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:58:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420892.41379]: eCallHeldEvent,Msk(bf0126) 18:38:58:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420892.51023]: eCallHeldEvent,Msk(bf000a) 18:38:58:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420893]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420893 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41382 ConnDevID:41382 MsgID:eCallBeginEvent DvrKey:call.5000.2131420893) 18:38:58:063 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420893 18:38:58:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420893]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420893 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41382 CallngDevID:41382 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420893) 18:38:58:063 CTIOS1-ctios Trace: [call.5000.2131420893] CallConnection(41382.0) found DeviceID(41382) AgentID(). 18:38:58:063 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:58:063 CTIOS1-ctios Trace: Added CallConnection(41382.0). 18:38:58:063 CTIOS1-ctios Trace: [call.5000.2131420893]::CreateCallConnection(): CallConnection(41382.0) created successfully. 18:38:58:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420893.41382]:eCallBeginEvent,Msk(bf0002) 18:38:58:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420893.41382]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:58:065 CTIOS1-ctios Trace: >>CG:[call.5000.2131420893]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420893 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420893 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41382 NewConnDevID:41382 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420893) 18:38:58:065 CTIOS1-ctios Trace: >>CG:[call.5000.2131420893]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420893 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41382 CallngDevID:41382 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420893) 18:38:58:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420893.41382]:eCallDataUpdateEvent,Msk(bf0002) 18:38:58:065 CTIOS1-ctios Trace: [call.5000.2131420893] Found CallConnection(41382.0) for device 41382. 18:38:58:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420893.41382]:eCallOriginatedEvent,Msk(bf0002) 18:38:58:065 CTIOS1-ctios Trace: >>CG:[call.5000.2131420893]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420893 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420893 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41382 NewConnDevID:41382 RCallKeyDay:151314 RCallKeyCID:207604 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420893 ICMEntUniqID:icm.151314.207604 RCallKeySeq#:1) 18:38:58:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420893]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420893 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41382 AlrtgDevID: CallngDevID:41382 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420893 Trnk#:0 TrnkGrp#:0) 18:38:58:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420893.41382]:eCallDataUpdateEvent,Msk(bf0002) 18:38:58:066 CTIOS1-ctios Trace: [call.5000.2131420893] Found CallConnection(41382.0) for device 41382. 18:38:58:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420893.41382]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:58:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420893]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420893 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41382 AlrtgDevID:51044 CallngDevID:41382 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420893 Trnk#:0 TrnkGrp#:0) 18:38:58:067 CTIOS1-ctios Trace: [call.5000.2131420893] Found CallConnection(41382.0) for device 41382. 18:38:58:067 CTIOS1-ctios Trace: [call.5000.2131420893]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:38:58:067 CTIOS1-ctios Trace: [call.5000.2131420893] CallConnection(41382.0) found DeviceID(51044) AgentID(05230). 18:38:58:067 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:58:067 CTIOS1-ctios Trace: Added CallConnection(41382.0). 18:38:58:067 CTIOS1-ctios Trace: [call.5000.2131420893]::CreateCallConnection(): CallConnection(41382.0) created successfully. 18:38:58:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420893]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420893 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420893 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41382 NewConnDevID:41382 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420893 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105137))) 18:38:58:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420893]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420893 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41382 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420893 Trnk#:0 TrnkGrp#:0) 18:38:58:067 CTIOS1-ctios Trace: [call.5000.2131420893] Found CallConnection(41382.0). 18:38:58:067 CTIOS1-ctios Trace: [call.5000.2131420893] Found CallConnection(41382.0). 18:38:58:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420893.51044]:eCallBeginEvent 18:38:58:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420893.41382]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:58:068 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:58:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420893.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:58:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420893.41382]:eCallDataUpdateEvent,Msk(bf0002) 18:38:58:068 CTIOS1-ctios Trace: >>CG:[call.5000.2131420893]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420893 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420893) 18:38:58:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420893.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:38:58:068 CTIOS1-ctios Trace: [call.5000.2131420893] Found CallConnection(51044.0). 18:38:58:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420893.41382]:eCallEstablishedEvent,Msk(bf01a6) 18:38:58:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420893.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:38:58:068 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:38:58:068 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:58:068 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:58:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420893.41382]: eCallHeldEvent,Msk(bf0126) 18:38:58:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420893.51044]: eCallHeldEvent,Msk(bf000a) 18:38:58:069 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10418 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42194 AGID:48400 AGInstr:42194 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48400 AGAvailStatus:1) 18:38:58:070 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:58:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:58:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:070 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:070 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:071 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:071 CTIOS1-ctios Trace: ->RCV[GF-X1-CFBD-111-5760-dotNET_Sess(31914638)_EvtThd(3) a=33742][agent.5000.33742]:eSetAgentStateRequest(eAvailable) 18:38:58:083 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eSetAgentStateConf(UniqObjID:agent.5000.48400 MsgID:eSetAgentStateConf TgtCILClntID:GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)) 18:38:58:083 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eSetAgentStateConf 18:38:58:100 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:1) 18:38:58:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:58:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:100 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:100 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:100 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:122 CTIOS1-ctios Trace: >>CG:[call.5000.2131420891]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420891 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420891 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41364 NewConnDevID:41364 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420891 ecc:(...)) 18:38:58:122 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420891.41364]:eCallDataUpdateEvent,Msk(bf0126) 18:38:58:122 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420891.42777]:eCallDataUpdateEvent,Msk(bf000a) 18:38:58:124 CTIOS1-ctios Trace: >>CG:[call.5000.2131420892]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420892 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420892 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41379 NewConnDevID:41379 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420892 ecc:(...)) 18:38:58:124 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420892.41379]:eCallDataUpdateEvent,Msk(bf0126) 18:38:58:124 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420892.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:38:58:128 CTIOS1-ctios Trace: >>CG:[call.5000.2131420893]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420893 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420893 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41382 NewConnDevID:41382 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420893 ecc:(...)) 18:38:58:128 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420893.41382]:eCallDataUpdateEvent,Msk(bf0126) 18:38:58:128 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420893.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:38:58:130 CTIOS1-ctios Trace: >>CG:[call.5000.46855514]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855514 ConnDevIDTyp:1 ConnDevID:04235913952 MsgID:eCallEndEvent DvrKey:call.5000.46855514) 18:38:58:130 CTIOS1-ctios Trace: Removed CallConnection(04235913952.1). 18:38:58:130 CTIOS1-ctios Trace: Removed CallConnection(51102.0). 18:38:58:130 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855514 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:58:130 CTIOS1-ctios Trace: >>CG:[agent.5000.33742]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11037 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51102 AGID:33742 AGInstr:51102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33742 AGAvailStatus:1) 18:38:58:130 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855514.04235913952]:eCallEndEvent 18:38:58:130 CTIOS1-ctios Trace: <-SND[GF-X1-CFBD-111-5760-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855514.51102]:eCallEndEvent 18:38:58:130 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855514.51102]:eCallEndEvent 18:38:58:130 CTIOS1-ctios Trace: <-SND[GF-X1-CFBD-111-5760-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33742]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:58:130 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33742]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:58:131 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33742]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:131 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33742]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:150 CTIOS1-ctios Trace: >>CG:[agent.5000.33742]:eSetAgentStateConf(UniqObjID:agent.5000.33742 MsgID:eSetAgentStateConf TgtCILClntID:GF-X1-CFBD-111-5760-dotNET_Sess(31914638)_EvtThd(3)) 18:38:58:150 CTIOS1-ctios Trace: <-SND[GF-X1-CFBD-111-5760-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33742]:eSetAgentStateConf 18:38:58:161 CTIOS1-ctios Trace: >>CG:[agent.5000.33742]:eQueryAgentStatisticsConf(IID:32372970 PrphID:5000 AGExt:51102 AGID:33742 AGInstr:51102 UniqObjID:agent.5000.33742 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2469 LogdOnTimeTdy:9037 NotRdyTimeTdy:1187 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:28 HdlCallsTlkTimeTdy:4628 HdlCallsTimeTdy:5346 IncCallsHldTdy:2 IncCallsHldTimeTdy:72 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5 LogdOnTimeSess:1855 NotRdyTimeSess:1010 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:7 HdlCallsTlkTimeSess:618 HdlCallsTimeSess:829 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:1 IntCallsTimeTdy:3 HdlCallsAftCallTimeSess:211 HdlCallsAftCallTimeTdy:646 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTi 18:38:58:161 CTIOS1-ctios Trace: <-SND[GF-X1-CFBD-111-5760-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33742]:eOnNewAgentStatisticsEvent 18:38:58:180 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:58:180 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:58:181 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:58:212 CTIOS1-ctios Trace: >>CG:[call.5000.46855445]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855445 ConnDevIDTyp:0 ConnDevID:42586 MsgID:eCallEndEvent DvrKey:call.5000.46855445) 18:38:58:212 CTIOS1-ctios Trace: Removed CallConnection(03224510024.1). 18:38:58:212 CTIOS1-ctios Trace: Removed CallConnection(42586.0). 18:38:58:212 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855445 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:58:212 CTIOS1-ctios Trace: >>CG:[agent.5000.48770]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11095 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42586 AGID:48770 AGInstr:42586 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48770 AGAvailStatus:1) 18:38:58:212 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855445.03224510024]:eCallEndEvent 18:38:58:213 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855445.42586]:eCallEndEvent 18:38:58:213 CTIOS1-ctios Trace: <-SND[FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855445.42586]:eCallEndEvent 18:38:58:213 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:58:213 CTIOS1-ctios Trace: <-SND[FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48770]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:58:213 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:213 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:213 CTIOS1-ctios Trace: [call.5000.46855933] Found CallConnection(21063.0) for device 21063. 18:38:58:213 CTIOS1-ctios Trace: [call.5000.46855933] Found CallConnection(21063.0) for device 21063. 18:38:58:213 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:213 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:213 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:214 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:214 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:214 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48770]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:214 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:229 CTIOS1-ctios Trace: >>CG:[call.5000.46855933]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855933 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21063 RelDevID:21063 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855933) 18:38:58:229 CTIOS1-ctios Trace: >>CG:[call.5000.46855933]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855933 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9703463250324 RelDevID:9703463250324 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855933) 18:38:58:229 CTIOS1-ctios Trace: >>CG:[call.5000.46855933]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855933 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:9703463250324 MsgID:eCallClearedEvent DvrKey:call.5000.46855933) 18:38:58:229 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855933.9703463250324]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:58:229 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855933.21063]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:58:229 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855933.21063]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:58:230 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855933.9703463250324]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:58:230 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855933.21063]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:58:230 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855933.21063]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:58:230 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855933.9703463250324]:eCallClearedEvent,Msk(3f0000) 18:38:58:230 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855933.21063]:eCallClearedEvent,Msk(3f0000) 18:38:58:230 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855933.21063]:eCallClearedEvent,Msk(3f0000) 18:38:58:238 CTIOS1-ctios Trace: >>CG:[agent.5000.055034]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:401 SGID:11225 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11167 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21063 AGID:055034 AGInstr:21063 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055034 AGAvailStatus:0) 18:38:58:238 CTIOS1-ctios Trace: [agent.5000.055034]: Current Wrapup Mode = 0 18:38:58:238 CTIOS1-ctios Trace: [call.5000.46855933.21063] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:58:238 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855933.21063]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:58:238 CTIOS1-ctios Trace: <-SND[G-2-25764-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055034]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:58:238 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055034]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:58:239 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:607 SVCID:6107 SG#:606 SGID:6059 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42616 ANI:03334785368 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207170 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207170 RCallKeySeq#:1 CallTypIDTag:5131 PreCallIIDTag:7990761) 18:38:58:247 CTIOS1-ctios Trace: >>CG:[agent.5000.48770]:eQueryAgentStatisticsConf(IID:32372971 PrphID:5000 AGExt:42586 AGID:48770 AGInstr:42586 UniqObjID:agent.5000.48770 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:671 LogdOnTimeTdy:8452 NotRdyTimeTdy:320 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:67 HdlCallsTlkTimeTdy:6801 HdlCallsTimeTdy:8094 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:671 LogdOnTimeSess:8452 NotRdyTimeSess:320 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:62 HdlCallsTlkTimeSess:6181 HdlCallsTimeSess:7391 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:1210 HdlCallsAftCallTimeTdy:1293 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:38:58:247 CTIOS1-ctios Trace: <-SND[FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48770]:eOnNewAgentStatisticsEvent 18:38:58:268 CTIOS1-ctios Trace: >>CG:[agent.5000.42111]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9776 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42616 AGID:42111 AGInstr:42616 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42111 AGAvailStatus:0) 18:38:58:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42111]:eAgentStateEvent(eReserved),Msk(0) 18:38:58:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42111]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:58:303 CTIOS1-ctios Trace: >>CG:[call.5000.46856106]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856106 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03334785368 DNIS:42616 Dialed#:45233 ConnDevID:03334785368 RCallKeyDay:151314 RCallKeyCID:207170 MsgID:eCallBeginEvent DvrKey:call.5000.46856106 ecc:(...) ICMEntUniqID:icm.151314.207170 RCallKeySeq#:2) 18:38:58:303 CTIOS1-ctios Trace: >>CG:[call.5000.46856106]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856106 ConnDevIDTyp:1 SVC#:607 SVCID:6107 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03334785368 AlrtgDevID:(null) CallngDevID:03334785368 CalldDevID:42616 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856106 Trnk#:0 TrnkGrp#:0) 18:38:58:303 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856106 18:38:58:303 CTIOS1-ctios Trace: [call.5000.46856106]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03334785368. 18:38:58:303 CTIOS1-ctios Trace: CallConnection(03334785368.1) created AgentObject (Device) for DeviceID(03334785368). 18:38:58:303 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:58:303 CTIOS1-ctios Trace: Added CallConnection(03334785368.1). 18:38:58:303 CTIOS1-ctios Trace: [call.5000.46856106]::CreateCallConnection(): CallConnection(03334785368.1) created successfully. 18:38:58:303 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856106.03334785368]:eCallBeginEvent 18:38:58:303 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856106.03334785368]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:58:309 CTIOS1-ctios Trace: >>CG:[call.5000.46856106]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856106 ConnDevIDTyp:1 SVC#:607 SVCID:6107 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:606 SGID:6059 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03334785368 AlrtgDevID:42616 CallngDevID:03334785368 CalldDevID:42616 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856106 Trnk#:0 TrnkGrp#:0) 18:38:58:309 CTIOS1-ctios Trace: [call.5000.46856106] Found CallConnection(03334785368.1) for device 03334785368. 18:38:58:309 CTIOS1-ctios Trace: [call.5000.46856106]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42616. 18:38:58:309 CTIOS1-ctios Trace: [call.5000.46856106] CallConnection(03334785368.1) found DeviceID(42616) AgentID(42111). 18:38:58:309 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:58:309 CTIOS1-ctios Trace: Added CallConnection(03334785368.1). 18:38:58:309 CTIOS1-ctios Trace: [call.5000.46856106]::CreateCallConnection(): CallConnection(03334785368.1) created successfully. 18:38:58:309 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856106.42616]:eCallBeginEvent 18:38:58:309 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856106.03334785368]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:58:309 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856106.42616]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:58:341 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:611 SVCID:6111 SG#:610 SGID:6063 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:51102 ANI:0928622063 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207033 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207033 RCallKeySeq#:1 CallTypIDTag:5135 PreCallIIDTag:7990541) 18:38:58:341 CTIOS1-ctios Trace: <-SND[GF-X1-CFBD-111-5760-dotNET_Sess(31914638)_EvtThd(3)][]:eAgentPrecallEvent 18:38:58:350 CTIOS1-ctios Trace: >>CG:[call.5000.2131420893]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420893 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420893) 18:38:58:350 CTIOS1-ctios Trace: >>CG:[call.5000.2131420893]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420893 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41382 RelDevID:41382 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420893) 18:38:58:350 CTIOS1-ctios Trace: >>CG:[call.5000.2131420893]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420893 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41382 MsgID:eCallClearedEvent DvrKey:call.5000.2131420893) 18:38:58:350 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420893.41382]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:58:350 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420893.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:58:350 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420893.41382]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:58:350 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420893.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:58:350 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420893.41382]:eCallClearedEvent,Msk(3f0000) 18:38:58:350 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420893.51044]:eCallClearedEvent,Msk(3f0000) 18:38:58:351 CTIOS1-ctios Trace: >>CG:[call.5000.2131420893]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420893 ConnDevIDTyp:0 ConnDevID:41382 MsgID:eCallEndEvent DvrKey:call.5000.2131420893) 18:38:58:351 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:38:58:351 CTIOS1-ctios Trace: Removed CallConnection(41382.0). 18:38:58:351 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:38:58:351 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420893 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:58:351 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420893.41382]:eCallEndEvent 18:38:58:351 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420893.51044]:eCallEndEvent 18:38:58:351 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:58:351 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:352 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:371 CTIOS1-ctios Trace: >>CG:[agent.5000.33742]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11037 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51102 AGID:33742 AGInstr:51102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33742 AGAvailStatus:0) 18:38:58:371 CTIOS1-ctios Trace: <-SND[GF-X1-CFBD-111-5760-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33742]:eAgentStateEvent(eReserved),Msk(0) 18:38:58:371 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33742]:eAgentStateEvent(eReserved),Msk(0) 18:38:58:371 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33742]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:58:371 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33742]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:58:382 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32372972 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5138 LogdOnTimeTdy:9471 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:313 LogdOnTimeSess:726 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:38:58:406 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:58:406 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:58:406 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:420 CTIOS1-ctios Trace: >>CG:[call.5000.46856107]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856107 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0928622063 DNIS:51102 Dialed#:45233 ConnDevID:0928622063 RCallKeyDay:151314 RCallKeyCID:207033 MsgID:eCallBeginEvent DvrKey:call.5000.46856107 ecc:(...) ICMEntUniqID:icm.151314.207033 RCallKeySeq#:2) 18:38:58:420 CTIOS1-ctios Trace: >>CG:[call.5000.46856107]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856107 ConnDevIDTyp:1 SVC#:611 SVCID:6111 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0928622063 AlrtgDevID:(null) CallngDevID:0928622063 CalldDevID:51102 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856107 Trnk#:0 TrnkGrp#:0) 18:38:58:420 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856107 18:38:58:420 CTIOS1-ctios Trace: [call.5000.46856107]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0928622063. 18:38:58:420 CTIOS1-ctios Trace: CallConnection(0928622063.1) created AgentObject (Device) for DeviceID(0928622063). 18:38:58:420 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:58:420 CTIOS1-ctios Trace: Added CallConnection(0928622063.1). 18:38:58:420 CTIOS1-ctios Trace: [call.5000.46856107]::CreateCallConnection(): CallConnection(0928622063.1) created successfully. 18:38:58:420 CTIOS1-ctios Trace: >>CG:[call.5000.46856107]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856107 ConnDevIDTyp:1 SVC#:611 SVCID:6111 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:610 SGID:6063 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0928622063 AlrtgDevID:51102 CallngDevID:0928622063 CalldDevID:51102 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856107 Trnk#:0 TrnkGrp#:0) 18:38:58:420 CTIOS1-ctios Trace: [call.5000.46856107] Found CallConnection(0928622063.1) for device 0928622063. 18:38:58:420 CTIOS1-ctios Trace: [call.5000.46856107]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51102. 18:38:58:420 CTIOS1-ctios Trace: [call.5000.46856107] CallConnection(0928622063.1) found DeviceID(51102) AgentID(33742). 18:38:58:420 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:58:420 CTIOS1-ctios Trace: Added CallConnection(0928622063.1). 18:38:58:420 CTIOS1-ctios Trace: [call.5000.46856107]::CreateCallConnection(): CallConnection(0928622063.1) created successfully. 18:38:58:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856107.0928622063]:eCallBeginEvent 18:38:58:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856107.0928622063]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:58:421 CTIOS1-ctios Trace: <-SND[GF-X1-CFBD-111-5760-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856107.51102]:eCallBeginEvent 18:38:58:421 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856107.51102]:eCallBeginEvent 18:38:58:421 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856107.0928622063]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:58:421 CTIOS1-ctios Trace: <-SND[GF-X1-CFBD-111-5760-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856107.51102]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:58:421 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856107.51102]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:58:494 CTIOS1-ctios Trace: >>CG:[call.5000.2131420892]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420892 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420892) 18:38:58:494 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420892.41379]:eCallConnectionClearedEvent,Msk(bf0126) 18:38:58:494 CTIOS1-ctios Trace: >>CG:[call.5000.2131420892]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420892 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41379 RelDevID:41379 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420892) 18:38:58:494 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420892.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:58:494 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420892.41379]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:58:494 CTIOS1-ctios Trace: >>CG:[call.5000.2131420892]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420892 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41379 MsgID:eCallClearedEvent DvrKey:call.5000.2131420892) 18:38:58:494 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420892.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:58:494 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420892.41379]:eCallClearedEvent,Msk(3f0000) 18:38:58:495 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420892.51023]:eCallClearedEvent,Msk(3f0000) 18:38:58:495 CTIOS1-ctios Trace: >>CG:[call.5000.2131420892]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420892 ConnDevIDTyp:0 ConnDevID:41379 MsgID:eCallEndEvent DvrKey:call.5000.2131420892) 18:38:58:495 CTIOS1-ctios Trace: Removed CallConnection(41379.0). 18:38:58:495 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:38:58:495 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420892 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:58:495 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420892.41379]:eCallEndEvent 18:38:58:495 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420892.51023]:eCallEndEvent 18:38:58:495 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:38:58:495 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:58:495 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:496 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:525 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32372973 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5969 LogdOnTimeTdy:9377 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5969 LogdOnTimeSess:9377 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:38:58:540 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:616 SVCID:6109 SG#:618 SGID:6061 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42586 ANI:03339833034 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206916 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206916 RCallKeySeq#:1 CallTypIDTag:5133 PreCallIIDTag:7990368) 18:38:58:540 CTIOS1-ctios Trace: <-SND[FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:58:570 CTIOS1-ctios Trace: >>CG:[agent.5000.48770]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11095 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42586 AGID:48770 AGInstr:42586 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48770 AGAvailStatus:0) 18:38:58:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:eAgentStateEvent(eReserved),Msk(0) 18:38:58:571 CTIOS1-ctios Trace: <-SND[FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48770]:eAgentStateEvent(eReserved),Msk(0) 18:38:58:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:58:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:58:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:58:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:58:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:58:572 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:58:572 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:58:572 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48770]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:58:572 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:58:611 CTIOS1-ctios Trace: >>CG:[call.5000.46856108]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856108 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03339833034 DNIS:42586 Dialed#:45233 ConnDevID:03339833034 RCallKeyDay:151314 RCallKeyCID:206916 MsgID:eCallBeginEvent DvrKey:call.5000.46856108 ecc:(...) ICMEntUniqID:icm.151314.206916 RCallKeySeq#:2) 18:38:58:611 CTIOS1-ctios Trace: >>CG:[call.5000.46856108]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856108 ConnDevIDTyp:1 SVC#:616 SVCID:6109 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03339833034 AlrtgDevID:(null) CallngDevID:03339833034 CalldDevID:42586 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856108 Trnk#:0 TrnkGrp#:0) 18:38:58:611 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856108 18:38:58:611 CTIOS1-ctios Trace: [call.5000.46856108]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03339833034. 18:38:58:611 CTIOS1-ctios Trace: CallConnection(03339833034.1) created AgentObject (Device) for DeviceID(03339833034). 18:38:58:611 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:58:611 CTIOS1-ctios Trace: Added CallConnection(03339833034.1). 18:38:58:611 CTIOS1-ctios Trace: [call.5000.46856108]::CreateCallConnection(): CallConnection(03339833034.1) created successfully. 18:38:58:612 CTIOS1-ctios Trace: >>CG:[call.5000.46856108]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856108 ConnDevIDTyp:1 SVC#:616 SVCID:6109 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:618 SGID:6061 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03339833034 AlrtgDevID:42586 CallngDevID:03339833034 CalldDevID:42586 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856108 Trnk#:0 TrnkGrp#:0) 18:38:58:612 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856108.03339833034]:eCallBeginEvent 18:38:58:612 CTIOS1-ctios Trace: [call.5000.46856108] Found CallConnection(03339833034.1) for device 03339833034. 18:38:58:612 CTIOS1-ctios Trace: [call.5000.46856108]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42586. 18:38:58:612 CTIOS1-ctios Trace: [call.5000.46856108] CallConnection(03339833034.1) found DeviceID(42586) AgentID(48770). 18:38:58:612 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:58:612 CTIOS1-ctios Trace: Added CallConnection(03339833034.1). 18:38:58:612 CTIOS1-ctios Trace: [call.5000.46856108]::CreateCallConnection(): CallConnection(03339833034.1) created successfully. 18:38:58:612 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856108.03339833034]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:58:612 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856108.42586]:eCallBeginEvent 18:38:58:612 CTIOS1-ctios Trace: <-SND[FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856108.42586]:eCallBeginEvent 18:38:58:612 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856108.03339833034]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:58:612 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856108.42586]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:58:612 CTIOS1-ctios Trace: <-SND[FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856108.42586]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:58:671 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:38:58:733 CTIOS1-ctios Trace: ->RCV[FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4) a=48522][agent.5000.48522]:eSetAgentStateRequest(eAvailable) 18:38:58:746 CTIOS1-ctios Trace: >>CG:[call.5000.46855979]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855979 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51033 RelDevID:51033 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855979) 18:38:58:746 CTIOS1-ctios Trace: >>CG:[call.5000.46855979]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855979 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51033 MsgID:eCallClearedEvent DvrKey:call.5000.46855979) 18:38:58:746 CTIOS1-ctios Trace: >>CG:[call.5000.46855979]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855979 ConnDevIDTyp:0 ConnDevID:51033 MsgID:eCallEndEvent DvrKey:call.5000.46855979) 18:38:58:746 CTIOS1-ctios Trace: Removed CallConnection(51033.0). 18:38:58:746 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855979 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:58:746 CTIOS1-ctios Trace: >>CG:[agent.5000.10599]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9143 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51033 AGID:10599 AGInstr:51033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10599 AGAvailStatus:1) 18:38:58:746 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855979.51033]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:58:746 CTIOS1-ctios Trace: <-SND[FF-E9-E52C-42-5908-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855979.51033]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:58:746 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855979.51033]:eCallClearedEvent,Msk(3f0000) 18:38:58:746 CTIOS1-ctios Trace: <-SND[FF-E9-E52C-42-5908-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855979.51033]:eCallClearedEvent,Msk(3f0000) 18:38:58:747 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855979.51033]:eCallEndEvent 18:38:58:747 CTIOS1-ctios Trace: <-SND[FF-E9-E52C-42-5908-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855979.51033]:eCallEndEvent 18:38:58:747 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10599]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:58:747 CTIOS1-ctios Trace: <-SND[FF-E9-E52C-42-5908-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10599]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:58:747 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10599]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:747 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10599]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:780 CTIOS1-ctios Trace: >>CG:[agent.5000.10599]:eQueryAgentStatisticsConf(IID:32372976 PrphID:5000 AGExt:51033 AGID:10599 AGInstr:51033 UniqObjID:agent.5000.10599 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:7716 LogdOnTimeTdy:8908 NotRdyTimeTdy:1 AGOutCallsTdy:26 AGOutCallsTlkTimeTdy:1187 AGOutCallsTimeTdy:1190 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:7716 LogdOnTimeSess:8908 NotRdyTimeSess:1 AGOutCallsSess:26 AGOutCallsTlkTimeSess:1187 AGOutCallsTimeSess:1190 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:2 IntCallsTimeSess:4 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:2 IntCallsTimeTdy:4 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSes 18:38:58:780 CTIOS1-ctios Trace: >>CG:[call.5000.46855881]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855881 ConnDevIDTyp:1 ConnDevID:9103224310207 MsgID:eCallEndEvent DvrKey:call.5000.46855881) 18:38:58:780 CTIOS1-ctios Trace: Removed CallConnection(9103224310207.1). 18:38:58:780 CTIOS1-ctios Trace: Removed CallConnection(42762.0). 18:38:58:780 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855881 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:58:780 CTIOS1-ctios Trace: >>CG:[agent.5000.46039]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9112 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42762 AGID:46039 AGInstr:42762 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46039 AGAvailStatus:1) 18:38:58:781 CTIOS1-ctios Trace: <-SND[FF-E9-E52C-42-5908-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10599]:eOnNewAgentStatisticsEvent 18:38:58:781 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855881.9103224310207]:eCallEndEvent 18:38:58:781 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855881.42762]:eCallEndEvent 18:38:58:781 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46039]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:58:793 CTIOS1-ctios Trace: >>CG:[call.5000.46855268]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855268 ConnDevIDTyp:0 ConnDevID:42513 MsgID:eCallEndEvent DvrKey:call.5000.46855268) 18:38:58:793 CTIOS1-ctios Trace: Removed CallConnection(4237498396.1). 18:38:58:793 CTIOS1-ctios Trace: Removed CallConnection(42513.0). 18:38:58:793 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855268 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:58:793 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855268.4237498396]:eCallEndEvent 18:38:58:793 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855268.42513]:eCallEndEvent 18:38:58:793 CTIOS1-ctios Trace: <-SND[FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855268.42513]:eCallEndEvent 18:38:58:793 CTIOS1-ctios Trace: >>CG:[agent.5000.48522]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10693 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42513 AGID:48522 AGInstr:42513 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48522 AGAvailStatus:1) 18:38:58:793 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:58:793 CTIOS1-ctios Trace: <-SND[FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48522]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:58:793 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:794 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:794 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:794 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:794 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:794 CTIOS1-ctios Trace: >>CG:[agent.5000.48522]:eSetAgentStateConf(UniqObjID:agent.5000.48522 MsgID:eSetAgentStateConf TgtCILClntID:FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4)) 18:38:58:794 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:794 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:794 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48522]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:794 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:58:795 CTIOS1-ctios Trace: <-SND[FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48522]:eSetAgentStateConf 18:38:58:817 CTIOS1-ctios Trace: >>CG:[agent.5000.46039]:eQueryAgentStatisticsConf(IID:32372977 PrphID:5000 AGExt:42762 AGID:46039 AGInstr:42762 UniqObjID:agent.5000.46039 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:152 LogdOnTimeTdy:23937 NotRdyTimeTdy:3462 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:191 LogdOnTimeSess:27701 NotRdyTimeSess:3466 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:1 IntCallsTimeSess:2 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:1 IntCallsTimeTdy:2 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:18 AutoOutCallsTlkTimeSess:2479 AutoOutCallsTimeSess:2505 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:18 AutoOutCallsTlkTimeTdy:2479 AutoOutCallsTimeTdy:2505 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:4 PrvwCallsTlkTimeSess:647 PrvwCall 18:38:58:820 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:38:58:820 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:58:821 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:58:821 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:58:821 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:58:821 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:58:821 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:58:821 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:58:821 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:58:821 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:58:821 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:58:821 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:58:824 CTIOS1-ctios Trace: >>CG:[agent.5000.48522]:eQueryAgentStatisticsConf(IID:32372978 PrphID:5000 AGExt:42513 AGID:48522 AGInstr:42513 UniqObjID:agent.5000.48522 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:846 LogdOnTimeTdy:17477 NotRdyTimeTdy:3651 AGOutCallsTdy:1 AGOutCallsTlkTimeTdy:305 AGOutCallsTimeTdy:305 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:91 HdlCallsTlkTimeTdy:12260 HdlCallsTimeTdy:13286 IncCallsHldTdy:7 IncCallsHldTimeTdy:574 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:846 LogdOnTimeSess:17477 NotRdyTimeSess:3651 AGOutCallsSess:1 AGOutCallsTlkTimeSess:305 AGOutCallsTimeSess:305 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:86 HdlCallsTlkTimeSess:10986 HdlCallsTimeSess:11927 IncCallsHldSess:6 IncCallsHldTimeSess:541 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:400 HdlCallsAftCallTimeTdy:452 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkT 18:38:58:824 CTIOS1-ctios Trace: <-SND[FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48522]:eOnNewAgentStatisticsEvent 18:38:59:032 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:38:59:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:59:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:59:086 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:38:59:135 CTIOS1-ctios Trace: ->RCV[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4) a=48062][agent.5000.48062]:eSetAgentStateRequest(eAvailable) 18:38:59:147 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:38:59:147 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:59:147 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:59:147 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:147 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:38:59:147 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:147 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:147 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:148 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:148 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:148 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:148 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:38:59:196 CTIOS1-ctios Trace: >>CG:[agent.5000.48062]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9901 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42537 AGID:48062 AGInstr:42537 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48062 AGAvailStatus:1) 18:38:59:197 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48062]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:59:197 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48062]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:38:59:197 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48062]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:197 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48062]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:197 CTIOS1-ctios Trace: >>CG:[agent.5000.48062]:eSetAgentStateConf(UniqObjID:agent.5000.48062 MsgID:eSetAgentStateConf TgtCILClntID:FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)) 18:38:59:197 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48062]:eSetAgentStateConf 18:38:59:262 CTIOS1-ctios Trace: ->RCV[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4) a=42586][agent.5000.42586]:eSetAgentStateRequest(eAvailable) 18:38:59:281 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:38:59:281 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:38:59:281 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:282 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:282 CTIOS1-ctios Trace: >>CG:[call.5000.46856109]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856109 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42074 ConnDevID:42074 MsgID:eCallBeginEvent DvrKey:call.5000.46856109 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105138))) 18:38:59:282 CTIOS1-ctios Trace: >>CG:[call.5000.46856109]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856109 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42074 CallngDevID:42074 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856109) 18:38:59:282 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856109 18:38:59:282 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:282 CTIOS1-ctios Trace: [call.5000.46856109] CallConnection(42074.0) found DeviceID(42074) AgentID(46083). 18:38:59:282 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:59:282 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:282 CTIOS1-ctios Trace: Added CallConnection(42074.0). 18:38:59:282 CTIOS1-ctios Trace: [call.5000.46856109]::CreateCallConnection(): CallConnection(42074.0) created successfully. 18:38:59:282 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:282 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:282 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:282 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856109.42074]:eCallBeginEvent,Msk(bf0002) 18:38:59:282 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856109.42074]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:59:282 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:0) 18:38:59:283 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:38:59:283 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:283 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:283 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:283 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:283 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:283 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:283 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:296 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:38:59:296 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:59:296 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:318 CTIOS1-ctios Trace: >>CG:[agent.5000.42111]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:606 SGID:6059 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9776 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42616 AGID:42111 AGInstr:42616 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42111 AGAvailStatus:0) 18:38:59:319 CTIOS1-ctios Trace: >>CG:[call.5000.46856106]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856106 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856106 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03334785368 NewConnDevID:03334785368 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856106 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105138))) 18:38:59:319 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42111]:eAgentStateEvent(eTalking),Msk(0) 18:38:59:319 CTIOS1-ctios Trace: >>CG:[call.5000.46856106]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856106 ConnDevIDTyp:0 SVC#:607 SVCID:6107 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:606 SGID:6059 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42616 CallngDevID:03334785368 CalldDevID:42616 LstRedirDevID:(null) AnsDevID:42616 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856106 Trnk#:0 TrnkGrp#:0) 18:38:59:319 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42111]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:319 CTIOS1-ctios Trace: [call.5000.46856106] Found CallConnection(03334785368.1). 18:38:59:319 CTIOS1-ctios Trace: [call.5000.46856106] Found CallConnection(03334785368.1). 18:38:59:319 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856106.03334785368]:eCallDataUpdateEvent,Msk(bf0002) 18:38:59:319 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856106.42616]:eCallDataUpdateEvent,Msk(3f0001) 18:38:59:319 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856106.03334785368]:eCallEstablishedEvent,Msk(bf01a6) 18:38:59:319 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856106.42616]:eCallEstablishedEvent,Msk(bf01a6) 18:38:59:322 CTIOS1-ctios Trace: >>CG:[call.5000.198845292]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845292 ConnDevIDTyp:0 ConnDevID:42098 MsgID:eCallEndEvent DvrKey:call.5000.198845292) 18:38:59:322 CTIOS1-ctios Trace: Removed CallConnection(0812855691.1). 18:38:59:322 CTIOS1-ctios Trace: Removed CallConnection(42098.0). 18:38:59:322 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845292 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:59:322 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845292.0812855691]:eCallEndEvent 18:38:59:322 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845292.42098]:eCallEndEvent 18:38:59:322 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845292.42098]:eCallEndEvent 18:38:59:323 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9559 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42098 AGID:42586 AGInstr:42098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42586 AGAvailStatus:1) 18:38:59:323 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:59:323 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:59:323 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:323 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:323 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:323 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eSetAgentStateConf(UniqObjID:agent.5000.42586 MsgID:eSetAgentStateConf TgtCILClntID:FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)) 18:38:59:323 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:323 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:323 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:323 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:324 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eSetAgentStateConf 18:38:59:345 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:38:59:345 CTIOS1-ctios Trace: >>CG:[call.5000.46856110]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856110 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42130 ConnDevID:42130 MsgID:eCallBeginEvent DvrKey:call.5000.46856110 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105138))) 18:38:59:346 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856110 18:38:59:346 CTIOS1-ctios Trace: >>CG:[call.5000.46856110]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856110 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42130 CallngDevID:42130 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856110) 18:38:59:346 CTIOS1-ctios Trace: [call.5000.46856110] CallConnection(42130.0) found DeviceID(42130) AgentID(2018). 18:38:59:346 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:59:346 CTIOS1-ctios Trace: Added CallConnection(42130.0). 18:38:59:346 CTIOS1-ctios Trace: [call.5000.46856110]::CreateCallConnection(): CallConnection(42130.0) created successfully. 18:38:59:346 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:38:59:346 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:346 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:0) 18:38:59:346 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:346 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:346 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:346 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:346 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:346 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:346 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856110.42130]:eCallBeginEvent,Msk(bf0002) 18:38:59:346 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856110.42130]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:59:347 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:38:59:347 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:347 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:347 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:347 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:347 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:347 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:347 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:354 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eQueryAgentStatisticsConf(IID:32372982 PrphID:5000 AGExt:42098 AGID:42586 AGInstr:42098 UniqObjID:agent.5000.42586 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1112 LogdOnTimeTdy:9573 NotRdyTimeTdy:2023 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:30 HdlCallsTlkTimeTdy:6265 HdlCallsTimeTdy:6399 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:828 LogdOnTimeSess:7824 NotRdyTimeSess:1921 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:26 HdlCallsTlkTimeSess:4920 HdlCallsTimeSess:5040 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:1 IntCallsTimeSess:10 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:1 IntCallsTimeTdy:10 HdlCallsAftCallTimeSess:120 HdlCallsAftCallTimeTdy:134 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwC 18:38:59:354 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eOnNewAgentStatisticsEvent 18:38:59:436 CTIOS1-ctios Trace: >>CG:[agent.5000.33742]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:610 SGID:6063 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11037 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51102 AGID:33742 AGInstr:51102 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33742 AGAvailStatus:0) 18:38:59:436 CTIOS1-ctios Trace: >>CG:[call.5000.46856107]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856107 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856107 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0928622063 NewConnDevID:0928622063 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856107 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105138))) 18:38:59:437 CTIOS1-ctios Trace: >>CG:[call.5000.46856107]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856107 ConnDevIDTyp:0 SVC#:611 SVCID:6111 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:610 SGID:6063 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51102 CallngDevID:0928622063 CalldDevID:51102 LstRedirDevID:(null) AnsDevID:51102 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856107 Trnk#:0 TrnkGrp#:0) 18:38:59:437 CTIOS1-ctios Trace: [call.5000.46856107] Found CallConnection(0928622063.1). 18:38:59:437 CTIOS1-ctios Trace: [call.5000.46856107] Found CallConnection(0928622063.1). 18:38:59:437 CTIOS1-ctios Trace: <-SND[GF-X1-CFBD-111-5760-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33742]:eAgentStateEvent(eTalking),Msk(0) 18:38:59:437 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33742]:eAgentStateEvent(eTalking),Msk(0) 18:38:59:437 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33742]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:437 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33742]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:437 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856107.0928622063]:eCallDataUpdateEvent,Msk(bf0002) 18:38:59:437 CTIOS1-ctios Trace: <-SND[GF-X1-CFBD-111-5760-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856107.51102]:eCallDataUpdateEvent,Msk(3f0001) 18:38:59:437 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856107.51102]:eCallDataUpdateEvent,Msk(3f0001) 18:38:59:437 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856107.0928622063]:eCallEstablishedEvent,Msk(bf01a6) 18:38:59:437 CTIOS1-ctios Trace: <-SND[GF-X1-CFBD-111-5760-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856107.51102]:eCallEstablishedEvent,Msk(bf01a6) 18:38:59:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856107.51102]:eCallEstablishedEvent,Msk(bf01a6) 18:38:59:441 CTIOS1-ctios Trace: >>CG:[call.5000.46856109]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856109 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42074 RelDevID:42074 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856109) 18:38:59:441 CTIOS1-ctios Trace: >>CG:[call.5000.46856109]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856109 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42074 MsgID:eCallClearedEvent DvrKey:call.5000.46856109) 18:38:59:441 CTIOS1-ctios Trace: >>CG:[call.5000.46856109]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856109 ConnDevIDTyp:0 ConnDevID:42074 MsgID:eCallEndEvent DvrKey:call.5000.46856109) 18:38:59:441 CTIOS1-ctios Trace: Removed CallConnection(42074.0). 18:38:59:441 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856109 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:59:442 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:38:59:442 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856109.42074]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:59:442 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856109.42074]:eCallClearedEvent,Msk(3f0000) 18:38:59:442 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856109.42074]:eCallEndEvent 18:38:59:442 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:59:442 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:442 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:442 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:442 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:442 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:442 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:443 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:519 CTIOS1-ctios Trace: >>CG:[call.5000.46856110]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856110 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42130 RelDevID:42130 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856110) 18:38:59:519 CTIOS1-ctios Trace: >>CG:[call.5000.46856110]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856110 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42130 MsgID:eCallClearedEvent DvrKey:call.5000.46856110) 18:38:59:519 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856110.42130]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:59:519 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856110.42130]:eCallClearedEvent,Msk(3f0000) 18:38:59:520 CTIOS1-ctios Trace: >>CG:[call.5000.46856110]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856110 ConnDevIDTyp:0 ConnDevID:42130 MsgID:eCallEndEvent DvrKey:call.5000.46856110) 18:38:59:520 CTIOS1-ctios Trace: Removed CallConnection(42130.0). 18:38:59:520 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856110 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:59:520 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:38:59:520 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856110.42130]:eCallEndEvent 18:38:59:520 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:59:521 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:521 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:521 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:521 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:521 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:521 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:521 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:541 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:237 SVCID:7049 SG#:333 SGID:7051 SGPri:0 MonID:0 NumNamVars:13 NumNamArrs:4 MRDID:1 AGInstr:42513 ANI:0512614291 UsrToUsrInfo:(null) Dialed#:81133 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:204784 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.204784 RCallKeySeq#:7 CallTypIDTag:5158 PreCallIIDTag:7990149) 18:38:59:541 CTIOS1-ctios Trace: <-SND[FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:38:59:573 CTIOS1-ctios Trace: >>CG:[agent.5000.48522]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10693 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42513 AGID:48522 AGInstr:42513 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48522 AGAvailStatus:0) 18:38:59:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:eAgentStateEvent(eReserved),Msk(0) 18:38:59:574 CTIOS1-ctios Trace: <-SND[FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48522]:eAgentStateEvent(eReserved),Msk(0) 18:38:59:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:59:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:59:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:59:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:59:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:59:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:59:575 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:59:575 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48522]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:59:575 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:59:595 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:38:59:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:38:59:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:596 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:596 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:596 CTIOS1-ctios Trace: >>CG:[call.5000.46856111]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856111 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46856111 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105139))) 18:38:59:596 CTIOS1-ctios Trace: >>CG:[call.5000.46856111]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856111 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856111) 18:38:59:596 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856111 18:38:59:596 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:38:59:596 CTIOS1-ctios Trace: [call.5000.46856111] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:38:59:596 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:59:596 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:38:59:596 CTIOS1-ctios Trace: [call.5000.46856111]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:38:59:597 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:597 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:38:59:597 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:597 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:597 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:597 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:597 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:597 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:597 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:597 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856111.42062]:eCallBeginEvent,Msk(bf0002) 18:38:59:597 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856111.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:59:608 CTIOS1-ctios Trace: >>CG:[call.5000.46856112]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856112 CallTyp:2 ConnDevIDTyp:1 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 ANI:0512614291 DNIS:42513 Dialed#:81133 ConnDevID:0512614291 RCallKeyDay:151314 RCallKeyCID:204784 MsgID:eCallBeginEvent DvrKey:call.5000.46856112 ecc:(...) ICMEntUniqID:icm.151314.204784 RCallKeySeq#:8) 18:38:59:608 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856112 18:38:59:608 CTIOS1-ctios Trace: >>CG:[call.5000.46856112]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856112 ConnDevIDTyp:1 SVC#:237 SVCID:7049 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0512614291 AlrtgDevID:(null) CallngDevID:0512614291 CalldDevID:42513 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856112 Trnk#:0 TrnkGrp#:0) 18:38:59:608 CTIOS1-ctios Trace: [call.5000.46856112]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0512614291. 18:38:59:608 CTIOS1-ctios Trace: CallConnection(0512614291.1) created AgentObject (Device) for DeviceID(0512614291). 18:38:59:608 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:59:608 CTIOS1-ctios Trace: Added CallConnection(0512614291.1). 18:38:59:608 CTIOS1-ctios Trace: [call.5000.46856112]::CreateCallConnection(): CallConnection(0512614291.1) created successfully. 18:38:59:608 CTIOS1-ctios Trace: >>CG:[call.5000.46856112]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856112 ConnDevIDTyp:1 SVC#:237 SVCID:7049 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:333 SGID:7051 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0512614291 AlrtgDevID:42513 CallngDevID:0512614291 CalldDevID:42513 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856112 Trnk#:0 TrnkGrp#:0) 18:38:59:608 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856112.0512614291]:eCallBeginEvent 18:38:59:608 CTIOS1-ctios Trace: [call.5000.46856112] Found CallConnection(0512614291.1) for device 0512614291. 18:38:59:608 CTIOS1-ctios Trace: [call.5000.46856112]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42513. 18:38:59:608 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856112.0512614291]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:59:608 CTIOS1-ctios Trace: [call.5000.46856112] CallConnection(0512614291.1) found DeviceID(42513) AgentID(48522). 18:38:59:608 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:59:608 CTIOS1-ctios Trace: Added CallConnection(0512614291.1). 18:38:59:608 CTIOS1-ctios Trace: [call.5000.46856112]::CreateCallConnection(): CallConnection(0512614291.1) created successfully. 18:38:59:608 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856112.42513]:eCallBeginEvent 18:38:59:608 CTIOS1-ctios Trace: <-SND[FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856112.42513]:eCallBeginEvent 18:38:59:609 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856112.0512614291]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:38:59:609 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856112.42513]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:59:609 CTIOS1-ctios Trace: <-SND[FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856112.42513]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:38:59:617 CTIOS1-ctios Trace: >>CG:[agent.5000.33606]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10012 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51084 AGID:33606 AGInstr:51084 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33606 AGAvailStatus:1) 18:38:59:617 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33606]:eAgentStateEvent(eTalking),Msk(0) 18:38:59:617 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33606]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:618 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33606]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:618 CTIOS1-ctios Trace: >>CG:[call.5000.46856113]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856113 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51084 ConnDevID:51084 MsgID:eCallBeginEvent DvrKey:call.5000.46856113 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105139))) 18:38:59:618 CTIOS1-ctios Trace: >>CG:[call.5000.46856113]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856113 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51084 CallngDevID:51084 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856113) 18:38:59:618 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856113 18:38:59:618 CTIOS1-ctios Trace: [call.5000.46856113] CallConnection(51084.0) found DeviceID(51084) AgentID(33606). 18:38:59:618 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:59:618 CTIOS1-ctios Trace: Added CallConnection(51084.0). 18:38:59:618 CTIOS1-ctios Trace: [call.5000.46856113]::CreateCallConnection(): CallConnection(51084.0) created successfully. 18:38:59:618 CTIOS1-ctios Trace: >>CG:[agent.5000.33606]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10012 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51084 AGID:33606 AGInstr:51084 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33606 AGAvailStatus:0) 18:38:59:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856113.51084]:eCallBeginEvent,Msk(bf0002) 18:38:59:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856113.51084]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:59:618 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33606]:eAgentStateEvent(eTalking),Msk(0) 18:38:59:618 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33606]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:618 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33606]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:620 CTIOS1-ctios Trace: >>CG:[agent.5000.48770]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:618 SGID:6061 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11095 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42586 AGID:48770 AGInstr:42586 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48770 AGAvailStatus:0) 18:38:59:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:eAgentStateEvent(eTalking),Msk(0) 18:38:59:620 CTIOS1-ctios Trace: <-SND[FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48770]:eAgentStateEvent(eTalking),Msk(0) 18:38:59:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:620 CTIOS1-ctios Trace: >>CG:[call.5000.46856108]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856108 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856108 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03339833034 NewConnDevID:03339833034 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856108 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105139))) 18:38:59:620 CTIOS1-ctios Trace: >>CG:[call.5000.46856108]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856108 ConnDevIDTyp:0 SVC#:616 SVCID:6109 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:618 SGID:6061 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42586 CallngDevID:03339833034 CalldDevID:42586 LstRedirDevID:(null) AnsDevID:42586 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856108 Trnk#:0 TrnkGrp#:0) 18:38:59:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:620 CTIOS1-ctios Trace: [call.5000.46856108] Found CallConnection(03339833034.1). 18:38:59:620 CTIOS1-ctios Trace: [call.5000.46856108] Found CallConnection(03339833034.1). 18:38:59:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:621 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48770]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:621 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856108.03339833034]:eCallDataUpdateEvent,Msk(bf0002) 18:38:59:621 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856108.42586]:eCallDataUpdateEvent,Msk(3f0001) 18:38:59:621 CTIOS1-ctios Trace: <-SND[FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856108.42586]:eCallDataUpdateEvent,Msk(3f0001) 18:38:59:621 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856108.03339833034]:eCallEstablishedEvent,Msk(bf01a6) 18:38:59:621 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856108.42586]:eCallEstablishedEvent,Msk(bf01a6) 18:38:59:621 CTIOS1-ctios Trace: <-SND[FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856108.42586]:eCallEstablishedEvent,Msk(bf01a6) 18:38:59:688 CTIOS1-ctios Trace: ->RCV[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4) a=48620][call.5000.46855497.42633]:eSetCallDataRequest 18:38:59:688 CTIOS1-ctios Trace: [call.5000.46855497.42633] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:38:59:688 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855497.42633]:eButtonEnablementMaskChange,Msk(283f0000) 18:38:59:748 CTIOS1-ctios Trace: >>CG:[call.5000.46855497]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855497 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855497 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03038456815 CallWrpupData:1236_0800_789_EVO Package Conversion ,1 NewConnDevID:42633 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855497 ecc:(...)) 18:38:59:749 CTIOS1-ctios Trace: >>CG:[call.5000.46855497.42633]:eSetCallDataConf(UniqObjID:call.5000.46855497.42633 MsgID:eSetCallDataConf TgtCILClntID:FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)) 18:38:59:749 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855497.03038456815]:eCallDataUpdateEvent 18:38:59:749 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855497.42633]:eCallDataUpdateEvent 18:38:59:749 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855497.42633]:eCallDataUpdateEvent 18:38:59:755 CTIOS1-ctios Trace: >>CG:[call.5000.46856111]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856111 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856111) 18:38:59:755 CTIOS1-ctios Trace: >>CG:[call.5000.46856111]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856111 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46856111) 18:38:59:755 CTIOS1-ctios Trace: >>CG:[call.5000.46856111]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856111 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46856111) 18:38:59:755 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:38:59:755 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856111 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:38:59:755 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:38:59:756 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856111.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:59:756 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856111.42062]:eCallClearedEvent,Msk(3f0000) 18:38:59:756 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856111.42062]:eCallEndEvent 18:38:59:756 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:59:756 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:756 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:756 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:756 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:756 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:756 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:756 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:768 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eNotReady) 18:38:59:787 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32372984 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4351 LogdOnTimeTdy:16856 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2816 LogdOnTimeSess:4723 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:325 IntCallsTimeSess:112 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:335 IntCallsTimeTdy:114 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:38:59:832 CTIOS1-ctios Trace: [call.5000.46855414] Found CallConnection(42106.0) for device 42106. 18:38:59:833 CTIOS1-ctios Trace: [call.5000.46855414] Found CallConnection(42106.0) for device 42106. 18:38:59:839 CTIOS1-ctios Trace: >>CG:[call.5000.46855414]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855414 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42106 RelDevID:42106 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855414) 18:38:59:839 CTIOS1-ctios Trace: >>CG:[call.5000.46855414]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855414 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03016476171 RelDevID:03016476171 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855414) 18:38:59:840 CTIOS1-ctios Trace: >>CG:[call.5000.46855414]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855414 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03016476171 MsgID:eCallClearedEvent DvrKey:call.5000.46855414) 18:38:59:840 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855414.03016476171]:eCallConnectionClearedEvent,Msk(bf01a6) 18:38:59:840 CTIOS1-ctios Trace: <-SND[GM1-130-9D2A-4416-2564][call.5000.46855414.42106]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:59:840 CTIOS1-ctios Trace: >>CG:[agent.5000.5242]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:7754 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42106 AGID:5242 AGInstr:42106 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.5242 AGAvailStatus:0) 18:38:59:840 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855414.42106]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:59:840 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855414.03016476171]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:59:840 CTIOS1-ctios Trace: [agent.5000.5242]: Current Wrapup Mode = 3 18:38:59:840 CTIOS1-ctios Trace: <-SND[GM1-130-9D2A-4416-2564][call.5000.46855414.42106]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:59:840 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855414.42106]:eCallConnectionClearedEvent,Msk(3f0000) 18:38:59:840 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855414.03016476171]:eCallClearedEvent,Msk(3f0000) 18:38:59:840 CTIOS1-ctios Trace: <-SND[GM1-130-9D2A-4416-2564][call.5000.46855414.42106]:eCallClearedEvent,Msk(3f0000) 18:38:59:840 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855414.42106]:eCallClearedEvent,Msk(3f0000) 18:38:59:840 CTIOS1-ctios Trace: <-SND[GM1-130-9D2A-4416-2564][agent.5000.5242]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:59:840 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5242]:eAgentStateEvent(eWorkReady),Msk(0) 18:38:59:840 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5242]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:59:840 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5242]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:59:840 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5242]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:59:840 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5242]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:59:841 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5242]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:59:841 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5242]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:59:841 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5242]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:38:59:868 CTIOS1-ctios Trace: >>CG:[call.5000.46856113]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856113 CallTyp:10 ConnDevIDTyp:0 NewConnCID:46856113 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:9903342917337 ConnDevID:51084 NewConnDevID:51084 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856113) 18:38:59:868 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856113.51084]:eCallDataUpdateEvent,Msk(bf0002) 18:38:59:869 CTIOS1-ctios Trace: >>CG:[call.5000.46856113]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856113 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51084 CallngDevID:51084 CalldDevID:9903342917337 MsgID:eCallOriginatedEvent DvrKey:call.5000.46856113) 18:38:59:869 CTIOS1-ctios Trace: [call.5000.46856113] Found CallConnection(51084.0) for device 51084. 18:38:59:869 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856113.51084]:eCallOriginatedEvent,Msk(bf0002) 18:38:59:873 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:3390 SGID:8210 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:42762 ANI:(null) UsrToUsrInfo:(null) Dialed#:45350 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207619 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207619 RCallKeySeq#:0 CallTypIDTag:5187 PreCallIIDTag:7991533) 18:38:59:876 CTIOS1-ctios Trace: [call.5000.46856106] Found CallConnection(42616.0) for device 42616. 18:38:59:876 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207620 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207620 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991534) 18:38:59:879 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207622 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207622 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991536) 18:38:59:904 CTIOS1-ctios Trace: >>CG:[agent.5000.46039]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9112 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42762 AGID:46039 AGInstr:42762 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46039 AGAvailStatus:0) 18:38:59:904 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46039]:eAgentStateEvent(eReserved),Msk(0) 18:38:59:907 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:38:59:907 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:38:59:907 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:59:907 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:59:910 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:38:59:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:38:59:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:59:910 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:38:59:916 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:38:59:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:59:916 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:59:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:59:917 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:38:59:917 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:38:59:933 CTIOS1-ctios Trace: [call.5000.46856106] Found CallConnection(42616.0) for device 42616. 18:38:59:941 CTIOS1-ctios Trace: >>CG:[agent.5000.48224]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10156 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42144 AGID:48224 AGInstr:42144 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48224 AGAvailStatus:1) 18:38:59:941 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:38:59:941 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:941 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:941 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:941 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:941 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:941 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:942 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:38:59:958 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:38:59:958 CTIOS1-ctios Trace: >>CG:[call.5000.46856116]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856116 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42122 ConnDevID:42122 MsgID:eCallBeginEvent DvrKey:call.5000.46856116 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105139))) 18:38:59:958 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856116 18:38:59:958 CTIOS1-ctios Trace: >>CG:[call.5000.46856116]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856116 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42122 CallngDevID:42122 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856116) 18:38:59:959 CTIOS1-ctios Trace: [call.5000.46856116] CallConnection(42122.0) found DeviceID(42122) AgentID(48756). 18:38:59:959 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:59:959 CTIOS1-ctios Trace: Added CallConnection(42122.0). 18:38:59:959 CTIOS1-ctios Trace: [call.5000.46856116]::CreateCallConnection(): CallConnection(42122.0) created successfully. 18:38:59:959 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:0) 18:38:59:959 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:59:959 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:59:959 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:959 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:959 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:959 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:959 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:959 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:959 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:959 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856116.42122]:eCallBeginEvent,Msk(bf0002) 18:38:59:960 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856116.42122]:eCallBeginEvent,Msk(bf0002) 18:38:59:960 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856116.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:59:960 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856116.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:59:960 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:59:960 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:38:59:960 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:960 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:960 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:960 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:960 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:960 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:960 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:965 CTIOS1-ctios Trace: >>CG:[agent.5000.3880]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:6609 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42041 AGID:3880 AGInstr:42041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3880 AGAvailStatus:0) 18:38:59:965 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:38:59:965 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:59:965 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:59:965 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:59:965 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:59:965 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:59:965 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:59:965 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:38:59:982 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:1) 18:38:59:982 CTIOS1-ctios Trace: >>CG:[call.5000.46856117]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856117 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42214 ConnDevID:42214 MsgID:eCallBeginEvent DvrKey:call.5000.46856117 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105139))) 18:38:59:982 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856117 18:38:59:983 CTIOS1-ctios Trace: >>CG:[call.5000.46856117]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856117 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42214 CallngDevID:42214 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856117) 18:38:59:983 CTIOS1-ctios Trace: [call.5000.46856117] CallConnection(42214.0) found DeviceID(42214) AgentID(42656). 18:38:59:983 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:38:59:983 CTIOS1-ctios Trace: Added CallConnection(42214.0). 18:38:59:983 CTIOS1-ctios Trace: [call.5000.46856117]::CreateCallConnection(): CallConnection(42214.0) created successfully. 18:38:59:983 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eTalking),Msk(0) 18:38:59:983 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:983 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:983 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:983 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:983 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:983 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:983 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:984 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856117.42214]:eCallBeginEvent,Msk(bf0002) 18:38:59:984 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856117.42214]:eCallServiceInitiatedEvent,Msk(bf0002) 18:38:59:988 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:0) 18:38:59:988 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eTalking),Msk(0) 18:38:59:988 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:989 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:989 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:989 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:989 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:989 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:38:59:989 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:00:001 CTIOS1-ctios Trace: [call.5000.46855211] Found CallConnection(42607.0) for device 42607. 18:39:00:002 CTIOS1-ctios Trace: [call.5000.46855211] Found CallConnection(42607.0) for device 42607. 18:39:00:003 CTIOS1-ctios Trace: >>CG:[call.5000.46855211]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855211 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42607 RelDevID:42607 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855211) 18:39:00:003 CTIOS1-ctios Trace: >>CG:[call.5000.46855211]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855211 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0547530173 RelDevID:0547530173 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855211) 18:39:00:003 CTIOS1-ctios Trace: >>CG:[call.5000.46855211]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855211 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0547530173 MsgID:eCallClearedEvent DvrKey:call.5000.46855211) 18:39:00:003 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855211.0547530173]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:00:003 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855211.42607]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:00:003 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855211.0547530173]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:00:003 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855211.42607]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:00:003 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855211.0547530173]:eCallClearedEvent,Msk(3f0000) 18:39:00:003 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855211.42607]:eCallClearedEvent,Msk(3f0000) 18:39:00:004 CTIOS1-ctios Trace: >>CG:[agent.5000.48138]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:608 SGID:6056 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10085 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42607 AGID:48138 AGInstr:42607 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48138 AGAvailStatus:0) 18:39:00:004 CTIOS1-ctios Trace: [agent.5000.48138]: Current Wrapup Mode = 3 18:39:00:005 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:00:005 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:00:005 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:00:005 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:00:005 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:00:005 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:00:005 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:00:005 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:00:006 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48138]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:00:006 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:00:011 CTIOS1-ctios Trace: >>CG:[call.5000.46856113]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856113 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46856113 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51084 NewConnDevID:51084 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856113) 18:39:00:011 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856113.51084]:eCallDataUpdateEvent,Msk(bf0002) 18:39:00:011 CTIOS1-ctios Trace: >>CG:[call.5000.46856113]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:46856113 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:9903342917337 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.46856113 Trnk#:0 TrnkGrp#:0) 18:39:00:032 CTIOS1-ctios Trace: [call.5000.46856107] Found CallConnection(51102.0) for device 51102. 18:39:00:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420894]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420894 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41387 ConnDevID:41387 MsgID:eCallBeginEvent DvrKey:call.5000.2131420894) 18:39:00:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420894]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420894 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41387 CallngDevID:41387 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420894) 18:39:00:036 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420894 18:39:00:036 CTIOS1-ctios Trace: [call.5000.2131420894] CallConnection(41387.0) found DeviceID(41387) AgentID(). 18:39:00:036 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:00:036 CTIOS1-ctios Trace: Added CallConnection(41387.0). 18:39:00:036 CTIOS1-ctios Trace: [call.5000.2131420894]::CreateCallConnection(): CallConnection(41387.0) created successfully. 18:39:00:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420894.41387]:eCallBeginEvent,Msk(bf0002) 18:39:00:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420894.41387]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:00:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420894]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420894 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420894 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:42762 ConnDevID:41387 NewConnDevID:41387 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420894) 18:39:00:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420894.41387]:eCallDataUpdateEvent,Msk(bf0002) 18:39:00:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420894]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420894 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41387 CallngDevID:41387 CalldDevID:42762 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420894) 18:39:00:041 CTIOS1-ctios Trace: [call.5000.2131420894] Found CallConnection(41387.0) for device 41387. 18:39:00:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420894.41387]:eCallOriginatedEvent,Msk(bf0002) 18:39:00:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420894]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420894 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420894 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:42762 Dialed#:45350 ConnDevID:41387 NewConnDevID:41387 RCallKeyDay:151314 RCallKeyCID:207619 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420894 ICMEntUniqID:icm.151314.207619 RCallKeySeq#:1) 18:39:00:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420894.41387]:eCallDataUpdateEvent,Msk(bf0002) 18:39:00:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420894]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420894 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41387 AlrtgDevID: CallngDevID:41387 CalldDevID:42762 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420894 Trnk#:0 TrnkGrp#:0) 18:39:00:048 CTIOS1-ctios Trace: [call.5000.2131420894] Found CallConnection(41387.0) for device 41387. 18:39:00:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420894.41387]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:00:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420894]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420894 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:3390 SGID:8210 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41387 AlrtgDevID:42762 CallngDevID:41387 CalldDevID:42762 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420894 Trnk#:0 TrnkGrp#:0) 18:39:00:048 CTIOS1-ctios Trace: [call.5000.2131420894] Found CallConnection(41387.0) for device 41387. 18:39:00:048 CTIOS1-ctios Trace: [call.5000.2131420894]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42762. 18:39:00:048 CTIOS1-ctios Trace: [call.5000.2131420894] CallConnection(41387.0) found DeviceID(42762) AgentID(46039). 18:39:00:048 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:00:048 CTIOS1-ctios Trace: Added CallConnection(41387.0). 18:39:00:048 CTIOS1-ctios Trace: [call.5000.2131420894]::CreateCallConnection(): CallConnection(41387.0) created successfully. 18:39:00:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420894.42762]:eCallBeginEvent 18:39:00:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420894.41387]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:00:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420894.42762]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:00:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420894]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420894 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420894 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41387 NewConnDevID:41387 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420894 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105139))) 18:39:00:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420894]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420894 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:3390 SGID:8210 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42762 CallngDevID:41387 CalldDevID:42762 LstRedirDevID:(null) AnsDevID:42762 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420894 Trnk#:0 TrnkGrp#:0) 18:39:00:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420894.41387]:eCallDataUpdateEvent,Msk(bf0002) 18:39:00:049 CTIOS1-ctios Trace: [call.5000.2131420894] Found CallConnection(41387.0). 18:39:00:049 CTIOS1-ctios Trace: [call.5000.2131420894] Found CallConnection(41387.0). 18:39:00:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420894.42762]:eCallDataUpdateEvent,Msk(3f0001) 18:39:00:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420894.41387]:eCallEstablishedEvent,Msk(bf01a6) 18:39:00:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420894.42762]:eCallEstablishedEvent,Msk(bf01a6) 18:39:00:060 CTIOS1-ctios Trace: >>CG:[agent.5000.46039]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:3390 SGID:8210 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9112 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42762 AGID:46039 AGInstr:42762 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46039 AGAvailStatus:0) 18:39:00:060 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46039]:eAgentStateEvent(eTalking),Msk(0) 18:39:00:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420894]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420894 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:42762 HldgDevID:42762 MsgID:eCallHeldEvent DvrKey:call.5000.2131420894) 18:39:00:061 CTIOS1-ctios Trace: [call.5000.2131420894] Found CallConnection(42762.0). 18:39:00:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420894.41387]: eCallHeldEvent,Msk(bf0126) 18:39:00:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420894.42762]: eCallHeldEvent,Msk(bf000a) 18:39:00:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420895]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420895 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41388 ConnDevID:41388 MsgID:eCallBeginEvent DvrKey:call.5000.2131420895) 18:39:00:061 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420895 18:39:00:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420895]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420895 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41388 CallngDevID:41388 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420895) 18:39:00:062 CTIOS1-ctios Trace: [call.5000.2131420895] CallConnection(41388.0) found DeviceID(41388) AgentID(). 18:39:00:062 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:00:062 CTIOS1-ctios Trace: Added CallConnection(41388.0). 18:39:00:062 CTIOS1-ctios Trace: [call.5000.2131420895]::CreateCallConnection(): CallConnection(41388.0) created successfully. 18:39:00:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420895.41388]:eCallBeginEvent,Msk(bf0002) 18:39:00:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420895.41388]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:00:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420895]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420895 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420895 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41388 NewConnDevID:41388 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420895) 18:39:00:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420895]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420895 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41388 CallngDevID:41388 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420895) 18:39:00:062 CTIOS1-ctios Trace: [call.5000.2131420895] Found CallConnection(41388.0) for device 41388. 18:39:00:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420895.41388]:eCallDataUpdateEvent,Msk(bf0002) 18:39:00:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420895.41388]:eCallOriginatedEvent,Msk(bf0002) 18:39:00:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420895]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420895 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420895 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41388 NewConnDevID:41388 RCallKeyDay:151314 RCallKeyCID:207620 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420895 ICMEntUniqID:icm.151314.207620 RCallKeySeq#:1) 18:39:00:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420895]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420895 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41388 AlrtgDevID: CallngDevID:41388 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420895 Trnk#:0 TrnkGrp#:0) 18:39:00:063 CTIOS1-ctios Trace: [call.5000.2131420895] Found CallConnection(41388.0) for device 41388. 18:39:00:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420895]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420895 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41388 AlrtgDevID:51023 CallngDevID:41388 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420895 Trnk#:0 TrnkGrp#:0) 18:39:00:063 CTIOS1-ctios Trace: [call.5000.2131420895] Found CallConnection(41388.0) for device 41388. 18:39:00:063 CTIOS1-ctios Trace: [call.5000.2131420895]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:00:063 CTIOS1-ctios Trace: [call.5000.2131420895] CallConnection(41388.0) found DeviceID(51023) AgentID(33632). 18:39:00:063 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:00:063 CTIOS1-ctios Trace: Added CallConnection(41388.0). 18:39:00:063 CTIOS1-ctios Trace: [call.5000.2131420895]::CreateCallConnection(): CallConnection(41388.0) created successfully. 18:39:00:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420895]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420895 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420895 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41388 NewConnDevID:41388 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420895 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105139))) 18:39:00:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420895.41388]:eCallDataUpdateEvent,Msk(bf0002) 18:39:00:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420895.41388]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:00:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420895.51023]:eCallBeginEvent 18:39:00:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420895]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420895 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41388 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420895 Trnk#:0 TrnkGrp#:0) 18:39:00:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420895.41388]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:00:064 CTIOS1-ctios Trace: [call.5000.2131420895] Found CallConnection(41388.0). 18:39:00:064 CTIOS1-ctios Trace: [call.5000.2131420895] Found CallConnection(41388.0). 18:39:00:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420895.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:00:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420895.41388]:eCallDataUpdateEvent,Msk(bf0002) 18:39:00:064 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:00:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420895.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:00:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420895]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420895 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420895) 18:39:00:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420895.41388]:eCallEstablishedEvent,Msk(bf01a6) 18:39:00:064 CTIOS1-ctios Trace: [call.5000.2131420895] Found CallConnection(51023.0). 18:39:00:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420895.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:00:065 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:00:065 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:00:065 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:00:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420895.41388]: eCallHeldEvent,Msk(bf0126) 18:39:00:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420895.51023]: eCallHeldEvent,Msk(bf000a) 18:39:00:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420896]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420896 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41012 ConnDevID:41012 MsgID:eCallBeginEvent DvrKey:call.5000.2131420896) 18:39:00:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420896]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420896 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41012 CallngDevID:41012 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420896) 18:39:00:066 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420896 18:39:00:066 CTIOS1-ctios Trace: [call.5000.2131420896] CallConnection(41012.0) found DeviceID(41012) AgentID(). 18:39:00:066 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:00:066 CTIOS1-ctios Trace: Added CallConnection(41012.0). 18:39:00:066 CTIOS1-ctios Trace: [call.5000.2131420896]::CreateCallConnection(): CallConnection(41012.0) created successfully. 18:39:00:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420896.41012]:eCallBeginEvent,Msk(bf0002) 18:39:00:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420896.41012]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:00:070 CTIOS1-ctios Trace: >>CG:[call.5000.2131420896]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420896 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420896 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41012 NewConnDevID:41012 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420896) 18:39:00:070 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420896.41012]:eCallDataUpdateEvent,Msk(bf0002) 18:39:00:071 CTIOS1-ctios Trace: >>CG:[call.5000.2131420896]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420896 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41012 CallngDevID:41012 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420896) 18:39:00:071 CTIOS1-ctios Trace: [call.5000.2131420896] Found CallConnection(41012.0) for device 41012. 18:39:00:071 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420896.41012]:eCallOriginatedEvent,Msk(bf0002) 18:39:00:076 CTIOS1-ctios Trace: >>CG:[call.5000.2131420896]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420896 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420896 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41012 NewConnDevID:41012 RCallKeyDay:151314 RCallKeyCID:207622 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420896 ICMEntUniqID:icm.151314.207622 RCallKeySeq#:1) 18:39:00:077 CTIOS1-ctios Trace: >>CG:[call.5000.2131420896]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420896 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41012 AlrtgDevID: CallngDevID:41012 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420896 Trnk#:0 TrnkGrp#:0) 18:39:00:077 CTIOS1-ctios Trace: [call.5000.2131420896] Found CallConnection(41012.0) for device 41012. 18:39:00:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420896.41012]:eCallDataUpdateEvent,Msk(bf0002) 18:39:00:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420896.41012]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:00:077 CTIOS1-ctios Trace: >>CG:[call.5000.2131420896]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420896 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41012 AlrtgDevID:51044 CallngDevID:41012 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420896 Trnk#:0 TrnkGrp#:0) 18:39:00:077 CTIOS1-ctios Trace: [call.5000.2131420896] Found CallConnection(41012.0) for device 41012. 18:39:00:077 CTIOS1-ctios Trace: [call.5000.2131420896]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:00:077 CTIOS1-ctios Trace: [call.5000.2131420896] CallConnection(41012.0) found DeviceID(51044) AgentID(05230). 18:39:00:077 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:00:077 CTIOS1-ctios Trace: Added CallConnection(41012.0). 18:39:00:077 CTIOS1-ctios Trace: [call.5000.2131420896]::CreateCallConnection(): CallConnection(41012.0) created successfully. 18:39:00:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420896.51044]:eCallBeginEvent 18:39:00:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420896.41012]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:00:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420896.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:00:089 CTIOS1-ctios Trace: >>CG:[call.5000.2131420896]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420896 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420896 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41012 NewConnDevID:41012 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420896 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105139))) 18:39:00:090 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420896.41012]:eCallDataUpdateEvent,Msk(bf0002) 18:39:00:090 CTIOS1-ctios Trace: >>CG:[call.5000.2131420896]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420896 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41012 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420896 Trnk#:0 TrnkGrp#:0) 18:39:00:090 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420896.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:00:090 CTIOS1-ctios Trace: [call.5000.2131420896] Found CallConnection(41012.0). 18:39:00:090 CTIOS1-ctios Trace: [call.5000.2131420896] Found CallConnection(41012.0). 18:39:00:090 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420896.41012]:eCallEstablishedEvent,Msk(bf01a6) 18:39:00:090 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420896.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:00:091 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:00:091 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:00:091 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:00:091 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:00:092 CTIOS1-ctios Trace: >>CG:[call.5000.2131420896]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420896 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420896) 18:39:00:092 CTIOS1-ctios Trace: [call.5000.2131420896] Found CallConnection(51044.0). 18:39:00:092 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420896.41012]: eCallHeldEvent,Msk(bf0126) 18:39:00:092 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420896.51044]: eCallHeldEvent,Msk(bf000a) 18:39:00:118 CTIOS1-ctios Trace: >>CG:[call.5000.46856116]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856116 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42122 RelDevID:42122 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856116) 18:39:00:118 CTIOS1-ctios Trace: >>CG:[call.5000.46856116]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856116 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42122 MsgID:eCallClearedEvent DvrKey:call.5000.46856116) 18:39:00:118 CTIOS1-ctios Trace: >>CG:[call.5000.46856116]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856116 ConnDevIDTyp:0 ConnDevID:42122 MsgID:eCallEndEvent DvrKey:call.5000.46856116) 18:39:00:118 CTIOS1-ctios Trace: Removed CallConnection(42122.0). 18:39:00:118 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856116 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:00:118 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:39:00:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856116.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:00:119 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856116.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:00:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856116.42122]:eCallClearedEvent,Msk(3f0000) 18:39:00:119 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856116.42122]:eCallClearedEvent,Msk(3f0000) 18:39:00:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856116.42122]:eCallEndEvent 18:39:00:119 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856116.42122]:eCallEndEvent 18:39:00:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:00:119 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:00:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:119 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:119 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:119 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:119 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:119 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eAvailable) 18:39:00:124 CTIOS1-ctios Trace: >>CG:[call.5000.2131420894]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420894 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420894 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41387 NewConnDevID:41387 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420894 ecc:(...)) 18:39:00:124 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420894.41387]:eCallDataUpdateEvent,Msk(bf0126) 18:39:00:124 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420894.42762]:eCallDataUpdateEvent,Msk(bf000a) 18:39:00:128 CTIOS1-ctios Trace: >>CG:[call.5000.46856106]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856106 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856106 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03334785368 NewConnDevID:03334785368 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856106 ecc:(...)) 18:39:00:128 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856106.03334785368]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:00:128 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856106.42616]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:00:130 CTIOS1-ctios Trace: >>CG:[call.5000.2131420895]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420895 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420895 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41388 NewConnDevID:41388 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420895 ecc:(...)) 18:39:00:130 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420895.41388]:eCallDataUpdateEvent,Msk(bf0126) 18:39:00:130 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420895.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:00:140 CTIOS1-ctios Trace: >>CG:[call.5000.2131420896]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420896 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420896 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41012 NewConnDevID:41012 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420896 ecc:(...)) 18:39:00:141 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420896.41012]:eCallDataUpdateEvent,Msk(bf0126) 18:39:00:141 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420896.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:00:148 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eQueryAgentStatisticsConf(IID:32372986 PrphID:5000 AGExt:42122 AGID:48756 AGInstr:42122 UniqObjID:agent.5000.48756 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2643 LogdOnTimeTdy:9530 NotRdyTimeTdy:269 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:41 HdlCallsTlkTimeTdy:6409 HdlCallsTimeTdy:6551 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2114 LogdOnTimeSess:5872 NotRdyTimeSess:129 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:3499 HdlCallsTimeSess:3574 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:171 IntCallsTimeSess:60 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:171 IntCallsTimeTdy:60 HdlCallsAftCallTimeSess:75 HdlCallsAftCallTimeTdy:142 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prv 18:39:00:148 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eOnNewAgentStatisticsEvent 18:39:00:154 CTIOS1-ctios Trace: [call.5000.46856107] Found CallConnection(51102.0) for device 51102. 18:39:00:180 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:1) 18:39:00:180 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:00:180 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:00:180 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:39:00:180 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:180 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:39:00:184 CTIOS1-ctios Trace: >>CG:[agent.5000.3880]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6609 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42041 AGID:3880 AGInstr:42041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3880 AGAvailStatus:1) 18:39:00:184 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:00:184 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:184 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:184 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:184 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:185 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:185 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:185 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:188 CTIOS1-ctios Trace: >>CG:[agent.5000.48817]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:618 SGID:6061 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42523 AGID:48817 AGInstr:42523 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48817 AGAvailStatus:0) 18:39:00:189 CTIOS1-ctios Trace: >>CG:[call.5000.46855851]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855851 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:42523 RetrvDevID:42523 MsgID:eCallRetrievedEvent DvrKey:call.5000.46855851) 18:39:00:189 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:eAgentStateEvent(eTalking),Msk(0) 18:39:00:189 CTIOS1-ctios Trace: [call.5000.46855851] Found CallConnection(42523.0). 18:39:00:189 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:00:189 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48817]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:00:189 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855851.0514340655]:eCallRetrievedEvent,Msk(bf01a6) 18:39:00:189 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855851.42523]:eCallRetrievedEvent,Msk(bf01a6) 18:39:00:203 CTIOS1-ctios Trace: [call.5000.46856108] Found CallConnection(42586.0) for device 42586. 18:39:00:207 CTIOS1-ctios Trace: >>CG:[call.5000.46856117]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856117 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42214 RelDevID:42214 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856117) 18:39:00:207 CTIOS1-ctios Trace: >>CG:[call.5000.46856117]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856117 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42214 MsgID:eCallClearedEvent DvrKey:call.5000.46856117) 18:39:00:207 CTIOS1-ctios Trace: >>CG:[call.5000.46856117]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856117 ConnDevIDTyp:0 ConnDevID:42214 MsgID:eCallEndEvent DvrKey:call.5000.46856117) 18:39:00:207 CTIOS1-ctios Trace: Removed CallConnection(42214.0). 18:39:00:207 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856117 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:00:207 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:1) 18:39:00:207 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856117.42214]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:00:207 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856117.42214]:eCallClearedEvent,Msk(3f0000) 18:39:00:207 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856117.42214]:eCallEndEvent 18:39:00:207 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:00:208 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:208 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:208 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:208 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:208 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:208 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:208 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:223 CTIOS1-ctios Trace: [call.5000.46855851] Found CallConnection(42523.0) for device 42523. 18:39:00:230 CTIOS1-ctios Trace: [call.5000.46855851] Found CallConnection(42523.0) for device 42523. 18:39:00:257 CTIOS1-ctios Trace: [call.5000.46856108] Found CallConnection(42586.0) for device 42586. 18:39:00:327 CTIOS1-ctios Trace: >>CG:[call.5000.46856107]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856107 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856107 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0928622063 NewConnDevID:0928622063 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856107 ecc:(...)) 18:39:00:327 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856107.0928622063]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:00:327 CTIOS1-ctios Trace: <-SND[GF-X1-CFBD-111-5760-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856107.51102]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:00:328 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856107.51102]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:00:351 CTIOS1-ctios Trace: >>CG:[call.5000.46856108]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856108 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856108 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03339833034 NewConnDevID:03339833034 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856108 ecc:(...)) 18:39:00:351 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856108.03339833034]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:00:351 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856108.42586]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:00:352 CTIOS1-ctios Trace: <-SND[FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856108.42586]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:00:365 CTIOS1-ctios Trace: >>CG:[agent.5000.48224]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10156 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42144 AGID:48224 AGInstr:42144 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48224 AGAvailStatus:0) 18:39:00:365 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:00:365 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:365 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:365 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:365 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:365 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:365 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:365 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:372 CTIOS1-ctios Trace: ->RCV[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4) a=48456][agent.5000.48456]:eSetAgentStateRequest(eNotReady) 18:39:00:419 CTIOS1-ctios Trace: >>CG:[call.5000.2131420895]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420895 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420895) 18:39:00:419 CTIOS1-ctios Trace: >>CG:[call.5000.2131420895]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420895 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41388 RelDevID:41388 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420895) 18:39:00:419 CTIOS1-ctios Trace: >>CG:[call.5000.2131420895]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420895 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41388 MsgID:eCallClearedEvent DvrKey:call.5000.2131420895) 18:39:00:419 CTIOS1-ctios Trace: >>CG:[call.5000.2131420895]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420895 ConnDevIDTyp:0 ConnDevID:41388 MsgID:eCallEndEvent DvrKey:call.5000.2131420895) 18:39:00:419 CTIOS1-ctios Trace: Removed CallConnection(41388.0). 18:39:00:419 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:00:419 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420895 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:00:419 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:00:419 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420895.41388]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:00:419 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420895.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:00:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420895.41388]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:00:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420895.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:00:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420895.41388]:eCallClearedEvent,Msk(3f0000) 18:39:00:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420895.51023]:eCallClearedEvent,Msk(3f0000) 18:39:00:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420895.41388]:eCallEndEvent 18:39:00:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420895.51023]:eCallEndEvent 18:39:00:420 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:00:420 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:420 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:434 CTIOS1-ctios Trace: ->RCV[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4) a=48620][agent.5000.48620]:eSetAgentStateRequest(eAvailable) 18:39:00:451 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32372989 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5971 LogdOnTimeTdy:9379 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5971 LogdOnTimeSess:9379 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:00:471 CTIOS1-ctios Trace: ->RCV[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4) a=42586][agent.5000.42586]:eSetAgentStateRequest(eNotReady) 18:39:00:494 CTIOS1-ctios Trace: >>CG:[call.5000.46855497]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855497 ConnDevIDTyp:0 ConnDevID:42633 MsgID:eCallEndEvent DvrKey:call.5000.46855497) 18:39:00:494 CTIOS1-ctios Trace: Removed CallConnection(03038456815.1). 18:39:00:495 CTIOS1-ctios Trace: Removed CallConnection(42633.0). 18:39:00:495 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855497 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:00:495 CTIOS1-ctios Trace: >>CG:[agent.5000.48620]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10817 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42633 AGID:48620 AGInstr:42633 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48620 AGAvailStatus:1) 18:39:00:495 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855497.03038456815]:eCallEndEvent 18:39:00:496 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855497.42633]:eCallEndEvent 18:39:00:496 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855497.42633]:eCallEndEvent 18:39:00:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:00:496 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48620]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:00:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:497 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:497 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48620]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:497 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:497 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eNotReady) 18:39:00:498 CTIOS1-ctios Trace: >>CG:[agent.5000.48620]:eSetAgentStateConf(UniqObjID:agent.5000.48620 MsgID:eSetAgentStateConf TgtCILClntID:FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)) 18:39:00:498 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48620]:eSetAgentStateConf 18:39:00:512 CTIOS1-ctios Trace: >>CG:[call.5000.2131420896]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420896 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420896) 18:39:00:512 CTIOS1-ctios Trace: >>CG:[call.5000.2131420896]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420896 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41012 RelDevID:41012 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420896) 18:39:00:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420896.41012]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:00:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420896.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:00:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420896.41012]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:00:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420896.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:00:512 CTIOS1-ctios Trace: >>CG:[call.5000.2131420896]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420896 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41012 MsgID:eCallClearedEvent DvrKey:call.5000.2131420896) 18:39:00:513 CTIOS1-ctios Trace: >>CG:[call.5000.2131420896]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420896 ConnDevIDTyp:0 ConnDevID:41012 MsgID:eCallEndEvent DvrKey:call.5000.2131420896) 18:39:00:513 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:00:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420896.41012]:eCallClearedEvent,Msk(3f0000) 18:39:00:513 CTIOS1-ctios Trace: Removed CallConnection(41012.0). 18:39:00:513 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:00:513 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420896 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:00:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420896.51044]:eCallClearedEvent,Msk(3f0000) 18:39:00:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420896.41012]:eCallEndEvent 18:39:00:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420896.51044]:eCallEndEvent 18:39:00:513 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:00:513 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:513 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:521 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10520 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42253 AGID:48456 AGInstr:42253 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48456 AGAvailStatus:0) 18:39:00:521 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:00:521 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:00:521 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:522 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:522 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:522 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:522 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:522 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:522 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eSetAgentStateConf(UniqObjID:agent.5000.48456 MsgID:eSetAgentStateConf TgtCILClntID:GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)) 18:39:00:522 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:522 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eSetAgentStateConf 18:39:00:528 CTIOS1-ctios Trace: >>CG:[agent.5000.48620]:eQueryAgentStatisticsConf(IID:32372992 PrphID:5000 AGExt:42633 AGID:48620 AGInstr:42633 UniqObjID:agent.5000.48620 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1192 LogdOnTimeTdy:21708 NotRdyTimeTdy:6939 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:125 HdlCallsTlkTimeTdy:14622 HdlCallsTimeTdy:15674 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:51 LogdOnTimeSess:1096 NotRdyTimeSess:140 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:9 HdlCallsTlkTimeSess:846 HdlCallsTimeSess:895 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:49 HdlCallsAftCallTimeTdy:1052 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:39:00:528 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48620]:eOnNewAgentStatisticsEvent 18:39:00:544 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32372994 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5139 LogdOnTimeTdy:9474 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:315 LogdOnTimeSess:728 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:00:597 CTIOS1-ctios Trace: >>CG:[call.5000.46855742.51099]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.46855742.51099 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:GF-D8-1807-108-3896-3456) 18:39:00:597 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.46855742.51099]. 18:39:00:617 CTIOS1-ctios Trace: >>CG:[agent.5000.48522]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:333 SGID:7051 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10693 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42513 AGID:48522 AGInstr:42513 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48522 AGAvailStatus:0) 18:39:00:618 CTIOS1-ctios Trace: >>CG:[call.5000.46856112]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856112 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856112 NewConnDevIDTyp:1 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0512614291 NewConnDevID:0512614291 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856112 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105140))) 18:39:00:618 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:eAgentStateEvent(eTalking),Msk(0) 18:39:00:618 CTIOS1-ctios Trace: <-SND[FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48522]:eAgentStateEvent(eTalking),Msk(0) 18:39:00:618 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:00:618 CTIOS1-ctios Trace: >>CG:[call.5000.46856112]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856112 ConnDevIDTyp:0 SVC#:237 SVCID:7049 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:333 SGID:7051 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42513 CallngDevID:0512614291 CalldDevID:42513 LstRedirDevID:(null) AnsDevID:42513 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856112 Trnk#:0 TrnkGrp#:0) 18:39:00:618 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:00:618 CTIOS1-ctios Trace: [call.5000.46856112] Found CallConnection(0512614291.1). 18:39:00:618 CTIOS1-ctios Trace: [call.5000.46856112] Found CallConnection(0512614291.1). 18:39:00:618 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:00:618 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:00:618 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:00:618 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:00:618 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:00:618 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48522]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:00:618 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48522]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:00:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856112.0512614291]:eCallDataUpdateEvent,Msk(bf0002) 18:39:00:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856112.42513]:eCallDataUpdateEvent,Msk(3f0001) 18:39:00:618 CTIOS1-ctios Trace: <-SND[FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856112.42513]:eCallDataUpdateEvent,Msk(3f0001) 18:39:00:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856112.0512614291]:eCallEstablishedEvent,Msk(bf01a6) 18:39:00:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856112.42513]:eCallEstablishedEvent,Msk(bf01a6) 18:39:00:618 CTIOS1-ctios Trace: <-SND[FA6-26-C4CB-3160-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856112.42513]:eCallEstablishedEvent,Msk(bf01a6) 18:39:00:619 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9559 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42098 AGID:42586 AGInstr:42098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42586 AGAvailStatus:0) 18:39:00:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:00:620 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:00:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:620 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eSetAgentStateConf(UniqObjID:agent.5000.42586 MsgID:eSetAgentStateConf TgtCILClntID:FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)) 18:39:00:620 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:620 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:620 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:620 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eSetAgentStateConf 18:39:00:649 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:0) 18:39:00:649 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:00:650 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:00:650 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:650 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:650 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:650 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:650 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:650 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:650 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:650 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:39:00:650 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:39:00:655 CTIOS1-ctios Trace: [call.5000.46855719] Found CallConnection(42551.0) for device 42551. 18:39:00:655 CTIOS1-ctios Trace: [call.5000.46855719] Found CallConnection(42551.0) for device 42551. 18:39:00:659 CTIOS1-ctios Trace: >>CG:[call.5000.46855719]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855719 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42551 RelDevID:42551 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855719) 18:39:00:659 CTIOS1-ctios Trace: >>CG:[call.5000.46855719]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855719 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0512602886 RelDevID:0512602886 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855719) 18:39:00:659 CTIOS1-ctios Trace: >>CG:[call.5000.46855719]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855719 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0512602886 MsgID:eCallClearedEvent DvrKey:call.5000.46855719) 18:39:00:659 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855719.0512602886]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:00:659 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855719.42551]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:00:659 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855719.0512602886]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:00:659 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855719.42551]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:00:659 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855719.0512602886]:eCallClearedEvent,Msk(3f0000) 18:39:00:659 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855719.42551]:eCallClearedEvent,Msk(3f0000) 18:39:00:679 CTIOS1-ctios Trace: >>CG:[agent.5000.48492]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:606 SGID:6059 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10563 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42551 AGID:48492 AGInstr:42551 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48492 AGAvailStatus:0) 18:39:00:679 CTIOS1-ctios Trace: [agent.5000.48492]: Current Wrapup Mode = 3 18:39:00:679 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:00:679 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:00:679 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:00:679 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:00:679 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:00:679 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:00:680 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:00:680 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:00:680 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48492]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:00:680 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:00:681 CTIOS1-ctios Trace: >>CG:[agent.5000.6600]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8966 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21024 AGID:6600 AGInstr:21024 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6600 AGAvailStatus:0) 18:39:00:681 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6600]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:00:681 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6600]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:697 CTIOS1-ctios Trace: ->RCV[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4) a=48456][agent.5000.48456]:eSetAgentStateRequest(eAvailable) 18:39:00:743 CTIOS1-ctios Trace: >>CG:[agent.5000.48224]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10156 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42144 AGID:48224 AGInstr:42144 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48224 AGAvailStatus:1) 18:39:00:743 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:00:744 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:744 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:744 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:744 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:744 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:744 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:744 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:768 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10520 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42253 AGID:48456 AGInstr:42253 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48456 AGAvailStatus:1) 18:39:00:768 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eSetAgentStateConf(UniqObjID:agent.5000.48456 MsgID:eSetAgentStateConf TgtCILClntID:GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)) 18:39:00:768 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:00:769 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:00:769 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:769 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:769 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:769 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:769 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:769 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:769 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:769 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eSetAgentStateConf 18:39:00:782 CTIOS1-ctios Trace: ->RCV[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4) a=42586][agent.5000.42586]:eSetAgentStateRequest(eAvailable) 18:39:00:792 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eNotReady) 18:39:00:798 CTIOS1-ctios Trace: >>CG:[call.5000.46855679]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855679 ConnDevIDTyp:0 ConnDevID:42592 MsgID:eCallEndEvent DvrKey:call.5000.46855679) 18:39:00:798 CTIOS1-ctios Trace: >>CG:[agent.5000.48242]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10188 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42592 AGID:48242 AGInstr:42592 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48242 AGAvailStatus:1) 18:39:00:798 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855679.0514901308]:eCallEndEvent 18:39:00:798 CTIOS1-ctios Trace: Removed CallConnection(0514901308.1). 18:39:00:798 CTIOS1-ctios Trace: Removed CallConnection(42592.0). 18:39:00:798 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855679.42592]:eCallEndEvent 18:39:00:798 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855679 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:00:798 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855679.42592]:eCallEndEvent 18:39:00:798 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:00:798 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48242]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:00:798 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:799 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:799 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:799 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:799 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:799 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:799 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:799 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:799 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:829 CTIOS1-ctios Trace: >>CG:[agent.5000.48242]:eQueryAgentStatisticsConf(IID:32373154 PrphID:5000 AGExt:42592 AGID:48242 AGInstr:42592 UniqObjID:agent.5000.48242 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:404 LogdOnTimeTdy:9492 NotRdyTimeTdy:895 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:47 HdlCallsTlkTimeTdy:6846 HdlCallsTimeTdy:7805 IncCallsHldTdy:1 IncCallsHldTimeTdy:42 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:38 LogdOnTimeSess:5952 NotRdyTimeSess:828 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:29 HdlCallsTlkTimeSess:4482 HdlCallsTimeSess:5052 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:570 HdlCallsAftCallTimeTdy:917 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:00:829 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48242]:eOnNewAgentStatisticsEvent 18:39:00:845 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9559 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42098 AGID:42586 AGInstr:42098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42586 AGAvailStatus:1) 18:39:00:846 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:00:846 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:00:846 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:846 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:846 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:846 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:846 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:846 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:846 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:00:846 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eSetAgentStateConf(UniqObjID:agent.5000.42586 MsgID:eSetAgentStateConf TgtCILClntID:FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)) 18:39:00:847 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eSetAgentStateConf 18:39:00:904 CTIOS1-ctios Trace: ->RCV[GF-C9-553A-76-1772-dotNET_Sess(31914638)_EvtThd(4) a=30612][call.5000.46855735.51067]:eSingleStepTransferRequest 18:39:00:944 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:0) 18:39:00:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:00:944 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:00:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:00:944 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:39:00:944 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:39:01:035 CTIOS1-ctios Trace: [call.5000.46855735] Found CallConnection(51067.0) for device 51067. 18:39:01:035 CTIOS1-ctios Trace: [call.5000.46855735] Found CallConnection(51067.0) for device 51067. 18:39:01:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420897]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420897 CallTyp:12 ConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:04235220558 DNIS:81155 CallrEntrDig:81155 ConnDevID:51067 RCallKeyDay:151314 RCallKeyCID:206914 MsgID:eCallBeginEvent DvrKey:call.5000.2131420897 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105047)) ICMEntUniqID:icm.151314.206914 RCallKeySeq#:3) 18:39:01:039 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420897 18:39:01:039 CTIOS1-ctios Trace: >>CG:[call.5000.46855735]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855735 NumParties:1 SecDevIDTyp:0 SecCID:2131420897 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:04235220558 SecDevID:51067 TfrgDevID:51067 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46855735ConnectedParty[1]:(ConnPtyCID:46855735 ConnPtyDevIDTyp:1 ConnPtyDevID:04235220558)) 18:39:01:039 CTIOS1-ctios Trace: [call.5000.46855735] Found CallConnection(51067.0). 18:39:01:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420897]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855735 NumParties:1 SecDevIDTyp:0 SecCID:2131420897 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:04235220558 SecDevID:51067 TfrgDevID:51067 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420897ConnectedParty[1]:(ConnPtyCID:46855735 ConnPtyDevIDTyp:1 ConnPtyDevID:04235220558)) 18:39:01:039 CTIOS1-ctios Trace: [call.5000.2131420897]::FindTransferCommonDeviceID Calls [call.5000.46855735] and [call.5000.2131420897] do not appear to have a common Device. Tranferring Device [51067] is set as common device 18:39:01:039 CTIOS1-ctios Trace: [call.5000.46855735] Found CallConnection(51067.0). 18:39:01:039 CTIOS1-ctios Trace: [call.5000.46855735] Found CallConnection(51067.0). 18:39:01:039 CTIOS1-ctios Trace: Removed CallConnection(51067.0). 18:39:01:039 CTIOS1-ctios Trace: Added CallConnection(04235220558.1). 18:39:01:039 CTIOS1-ctios Trace: [call.5000.2131420897] Moved CallConnection[04235220558.1] from [call.5000.46855735] to [call.5000.2131420897]. 18:39:01:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420897]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420897 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420897 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51067 NewConnDevID:04235220558 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420897) 18:39:01:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420897]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420897 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:04235220558 RelDevID:04235220558 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420897) 18:39:01:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420897]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420897 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51067 MsgID:eCallClearedEvent DvrKey:call.5000.2131420897) 18:39:01:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420897]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420897 ConnDevIDTyp:1 ConnDevID:04235220558 MsgID:eCallEndEvent DvrKey:call.5000.2131420897) 18:39:01:040 CTIOS1-ctios Trace: Removed CallConnection(04235220558.1). 18:39:01:040 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420897 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:01:040 CTIOS1-ctios Trace: >>CG:[call.5000.46855735]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855735 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:04235220558 MsgID:eCallClearedEvent DvrKey:call.5000.46855735) 18:39:01:040 CTIOS1-ctios Trace: >>CG:[agent.5000.30612]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:3 SGID:9786 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10454 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51067 AGID:30612 AGInstr:51067 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30612 AGAvailStatus:0) 18:39:01:040 CTIOS1-ctios Trace: [agent.5000.30612]: Current Wrapup Mode = 0 18:39:01:041 CTIOS1-ctios Trace: <-SND[GF-C9-553A-76-1772-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855735.51067]:eCallTransferredEvent,Msk(bf01a6) 18:39:01:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855735.51067]:eCallTransferredEvent,Msk(bf01a6) 18:39:01:041 CTIOS1-ctios Trace: <-SND[GF-C9-553A-76-1772-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855735.51067]:eCallTransferredEvent,Msk(bf01a6) 18:39:01:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855735.51067]:eCallTransferredEvent,Msk(bf01a6) 18:39:01:041 CTIOS1-ctios Trace: <-SND[GF-C9-553A-76-1772-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855735.51067]:eCallEndEvent 18:39:01:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855735.51067]:eCallEndEvent 18:39:01:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855735.04235220558]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:01:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420897.04235220558]:eCallTransferredEvent,Msk(bf01a6) 18:39:01:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420897.04235220558]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:01:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420897.04235220558]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:01:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420897.04235220558]:eCallClearedEvent,Msk(3f0000) 18:39:01:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420897.04235220558]:eCallEndEvent 18:39:01:041 CTIOS1-ctios Trace: <-SND[GF-C9-553A-76-1772-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30612]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:39:01:041 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30612]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:39:01:041 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30612]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:01:042 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30612]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:01:074 CTIOS1-ctios Trace: >>CG:[agent.5000.30612]:eQueryAgentStatisticsConf(IID:32373156 PrphID:5000 AGExt:51067 AGID:30612 AGInstr:51067 UniqObjID:agent.5000.30612 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:3618 LogdOnTimeTdy:9192 NotRdyTimeTdy:1385 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:31 HdlCallsTlkTimeTdy:2961 HdlCallsTimeTdy:4062 IncCallsHldTdy:1 IncCallsHldTimeTdy:4 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:3618 LogdOnTimeSess:9192 NotRdyTimeSess:1385 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:31 HdlCallsTlkTimeSess:2961 HdlCallsTimeSess:4062 IncCallsHldSess:1 IncCallsHldTimeSess:4 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:1097 HdlCallsAftCallTimeTdy:1097 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prvw 18:39:01:074 CTIOS1-ctios Trace: <-SND[GF-C9-553A-76-1772-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30612]:eOnNewAgentStatisticsEvent 18:39:01:120 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eAvailable) 18:39:01:126 CTIOS1-ctios Trace: ->RCV[FA2-22-6D60-2420-dotNET_Sess(31914638)_EvtThd(4) a=48692][call.5000.46855572.42510]:eClearConnectionRequest 18:39:01:158 CTIOS1-ctios Trace: >>CG:[agent.5000.6600]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8966 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21024 AGID:6600 AGInstr:21024 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6600 AGAvailStatus:1) 18:39:01:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6600]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:01:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6600]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:168 CTIOS1-ctios Trace: [call.5000.46856112] Found CallConnection(42513.0) for device 42513. 18:39:01:182 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:1) 18:39:01:182 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:01:182 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:01:182 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:182 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:39:01:182 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:182 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:182 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:183 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:183 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:183 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:183 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:39:01:190 CTIOS1-ctios Trace: >>CG:[call.5000.46855572.42510]:eClearConnectionConf(UniqObjID:call.5000.46855572.42510 MsgID:eClearConnectionConf TgtCILClntID:FA2-22-6D60-2420-dotNET_Sess(31914638)_EvtThd(4)) 18:39:01:190 CTIOS1-ctios Trace: <-SND[FA2-22-6D60-2420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855572.42510]:eClearConnectionConf,Msk(bf01a4) 18:39:01:191 CTIOS1-ctios Trace: [call.5000.46855572] Found CallConnection(42510.0) for device 42510. 18:39:01:191 CTIOS1-ctios Trace: [call.5000.46855572] Found CallConnection(42510.0) for device 42510. 18:39:01:199 CTIOS1-ctios Trace: >>CG:[call.5000.46855572]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855572 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42510 RelDevID:42510 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855572) 18:39:01:199 CTIOS1-ctios Trace: >>CG:[call.5000.46855572]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855572 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03445281811 RelDevID:03445281811 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855572) 18:39:01:199 CTIOS1-ctios Trace: >>CG:[call.5000.46855572]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855572 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03445281811 MsgID:eCallClearedEvent DvrKey:call.5000.46855572) 18:39:01:199 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855572.03445281811]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:01:199 CTIOS1-ctios Trace: <-SND[FA2-22-6D60-2420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855572.42510]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:01:199 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855572.42510]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:01:199 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855572.03445281811]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:01:199 CTIOS1-ctios Trace: <-SND[FA2-22-6D60-2420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855572.42510]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:01:199 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855572.42510]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:01:199 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855572.03445281811]:eCallClearedEvent,Msk(3f0000) 18:39:01:199 CTIOS1-ctios Trace: <-SND[FA2-22-6D60-2420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855572.42510]:eCallClearedEvent,Msk(3f0000) 18:39:01:199 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855572.42510]:eCallClearedEvent,Msk(3f0000) 18:39:01:211 CTIOS1-ctios Trace: >>CG:[agent.5000.48692]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10929 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42510 AGID:48692 AGInstr:42510 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48692 AGAvailStatus:0) 18:39:01:211 CTIOS1-ctios Trace: [agent.5000.48692]: Current Wrapup Mode = 3 18:39:01:211 CTIOS1-ctios Trace: <-SND[FA2-22-6D60-2420-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48692]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:01:211 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:01:211 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:01:211 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:01:211 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:01:211 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:01:211 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:01:211 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:01:212 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48692]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:01:212 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:01:215 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:39:01:215 CTIOS1-ctios Trace: >>CG:[call.5000.46856126]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856126 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42037 ConnDevID:42037 MsgID:eCallBeginEvent DvrKey:call.5000.46856126 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105140))) 18:39:01:215 CTIOS1-ctios Trace: >>CG:[call.5000.46856126]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856126 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42037 CallngDevID:42037 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856126) 18:39:01:215 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:39:01:215 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:01:215 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856126 18:39:01:215 CTIOS1-ctios Trace: [call.5000.46856126] CallConnection(42037.0) found DeviceID(42037) AgentID(48558). 18:39:01:215 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:01:215 CTIOS1-ctios Trace: Added CallConnection(42037.0). 18:39:01:215 CTIOS1-ctios Trace: [call.5000.46856126]::CreateCallConnection(): CallConnection(42037.0) created successfully. 18:39:01:215 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:01:215 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:01:215 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:01:215 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:01:215 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:01:215 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:01:216 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856126.42037]:eCallBeginEvent,Msk(bf0002) 18:39:01:216 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856126.42037]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:01:216 CTIOS1-ctios Trace: ->RCV[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4) a=42586][agent.5000.42586]:eSetAgentStateRequest(eNotReady) 18:39:01:220 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:0) 18:39:01:220 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:39:01:220 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:01:220 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:01:220 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:01:220 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:01:220 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:01:220 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:01:220 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:01:221 CTIOS1-ctios Trace: [call.5000.46856112] Found CallConnection(42513.0) for device 42513. 18:39:01:233 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eAvailable) 18:39:01:294 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:1) 18:39:01:294 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:01:294 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:01:294 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:295 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:39:01:295 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:39:01:358 CTIOS1-ctios Trace: >>CG:[call.5000.46856126]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856126 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42037 RelDevID:42037 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856126) 18:39:01:358 CTIOS1-ctios Trace: >>CG:[call.5000.46856126]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856126 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42037 MsgID:eCallClearedEvent DvrKey:call.5000.46856126) 18:39:01:358 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856126.42037]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:01:358 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856126.42037]:eCallClearedEvent,Msk(3f0000) 18:39:01:359 CTIOS1-ctios Trace: >>CG:[call.5000.46856126]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856126 ConnDevIDTyp:0 ConnDevID:42037 MsgID:eCallEndEvent DvrKey:call.5000.46856126) 18:39:01:359 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:39:01:359 CTIOS1-ctios Trace: Removed CallConnection(42037.0). 18:39:01:359 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856126.42037]:eCallEndEvent 18:39:01:359 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856126 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:01:359 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:01:359 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:360 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:360 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:360 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:360 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:360 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:360 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:365 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9559 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42098 AGID:42586 AGInstr:42098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42586 AGAvailStatus:0) 18:39:01:365 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:01:365 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:01:366 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:01:366 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:01:366 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:01:366 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:01:366 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:01:366 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:01:366 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:01:366 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eSetAgentStateConf(UniqObjID:agent.5000.42586 MsgID:eSetAgentStateConf TgtCILClntID:FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)) 18:39:01:366 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eSetAgentStateConf 18:39:01:430 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eNotReady) 18:39:01:470 CTIOS1-ctios Trace: ->RCV[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4) a=42586][agent.5000.42586]:eSetAgentStateRequest(eAvailable) 18:39:01:493 CTIOS1-ctios Trace: ->RCV[GM1-130-9D2A-4416-2564 a=5242][call.5000.46855414.42106]:eSetCallDataRequest 18:39:01:494 CTIOS1-ctios Trace: [call.5000.46855414.42106] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:01:494 CTIOS1-ctios Trace: <-SND[GM1-130-9D2A-4416-2564][call.5000.46855414.42106]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:01:496 CTIOS1-ctios Trace: >>CG:[call.5000.198845302]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845302 ConnDevIDTyp:0 ConnDevID:21290 MsgID:eCallEndEvent DvrKey:call.5000.198845302) 18:39:01:496 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845302.2135391925]:eCallEndEvent 18:39:01:496 CTIOS1-ctios Trace: Removed CallConnection(2135391925.1). 18:39:01:496 CTIOS1-ctios Trace: Removed CallConnection(21290.0). 18:39:01:496 CTIOS1-ctios Trace: <-SND[SSC2-616-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845302.21290]:eCallEndEvent 18:39:01:496 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845302 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:01:496 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845302.21290]:eCallEndEvent 18:39:01:497 CTIOS1-ctios Trace: >>CG:[agent.5000.36387]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10980 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21290 AGID:36387 AGInstr:21290 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36387 AGAvailStatus:1) 18:39:01:497 CTIOS1-ctios Trace: <-SND[SSC2-616-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36387]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:01:497 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36387]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:01:528 CTIOS1-ctios Trace: >>CG:[agent.5000.36387]:eQueryAgentStatisticsConf(IID:32373164 PrphID:5000 AGExt:21290 AGID:36387 AGInstr:21290 UniqObjID:agent.5000.36387 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1485 LogdOnTimeTdy:15010 NotRdyTimeTdy:1681 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:67 HdlCallsTlkTimeTdy:10255 HdlCallsTimeTdy:11776 IncCallsHldTdy:1 IncCallsHldTimeTdy:237 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1403 LogdOnTimeSess:14594 NotRdyTimeSess:1676 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:65 HdlCallsTlkTimeSess:9955 HdlCallsTimeSess:11449 IncCallsHldSess:1 IncCallsHldTimeSess:237 IntCallsSess:1 IntCallsTimeSess:3 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:1 IntCallsTimeTdy:3 HdlCallsAftCallTimeSess:1257 HdlCallsAftCallTimeTdy:1284 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSe 18:39:01:528 CTIOS1-ctios Trace: <-SND[SSC2-616-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36387]:eOnNewAgentStatisticsEvent 18:39:01:530 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9559 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42098 AGID:42586 AGInstr:42098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42586 AGAvailStatus:1) 18:39:01:530 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:01:530 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:01:530 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:531 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:531 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:531 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:531 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:531 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:531 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:531 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eSetAgentStateConf(UniqObjID:agent.5000.42586 MsgID:eSetAgentStateConf TgtCILClntID:FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)) 18:39:01:531 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eSetAgentStateConf 18:39:01:555 CTIOS1-ctios Trace: >>CG:[call.5000.46855414]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855414 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855414 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03016476171 CallWrpupData:ITMS_1260_DXXA:EndDown NewConnDevID:42106 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855414 ecc:(...)) 18:39:01:555 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855414.03016476171]:eCallDataUpdateEvent 18:39:01:555 CTIOS1-ctios Trace: >>CG:[call.5000.46855414.42106]:eSetCallDataConf(UniqObjID:call.5000.46855414.42106 MsgID:eSetCallDataConf TgtCILClntID:GM1-130-9D2A-4416-2564) 18:39:01:555 CTIOS1-ctios Trace: <-SND[GM1-130-9D2A-4416-2564][call.5000.46855414.42106]:eCallDataUpdateEvent 18:39:01:555 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855414.42106]:eCallDataUpdateEvent 18:39:01:579 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:0) 18:39:01:579 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:01:579 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:01:579 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:01:579 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:01:579 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:01:579 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:01:579 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:01:579 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:01:580 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:01:580 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:39:01:580 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:39:01:620 CTIOS1-ctios Trace: >>CG:[agent.5000.6600]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8966 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21024 AGID:6600 AGInstr:21024 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6600 AGAvailStatus:0) 18:39:01:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6600]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:01:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6600]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:01:717 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:2 SVCID:9801 SG#:2 SGID:9785 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42537 ANI:04235220558 UsrToUsrInfo:(null) Dialed#:81155 CallrEntrDig:81155 RCallKeyDay:151314 RCallKeyCID:206914 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206914 RCallKeySeq#:4 CallTypIDTag:5272 PreCallIIDTag:7991551) 18:39:01:718 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:01:748 CTIOS1-ctios Trace: >>CG:[agent.5000.48062]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9901 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42537 AGID:48062 AGInstr:42537 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48062 AGAvailStatus:0) 18:39:01:749 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48062]:eAgentStateEvent(eReserved),Msk(0) 18:39:01:749 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48062]:eAgentStateEvent(eReserved),Msk(0) 18:39:01:749 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48062]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:01:749 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48062]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:01:789 CTIOS1-ctios Trace: >>CG:[call.5000.46856127]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856127 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:04235220558 DNIS:42537 Dialed#:81155 CallrEntrDig:81155 ConnDevID:04235220558 RCallKeyDay:151314 RCallKeyCID:206914 MsgID:eCallBeginEvent DvrKey:call.5000.46856127 ecc:(...) ICMEntUniqID:icm.151314.206914 RCallKeySeq#:5) 18:39:01:789 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856127 18:39:01:789 CTIOS1-ctios Trace: >>CG:[call.5000.46856127]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856127 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:04235220558 AlrtgDevID:(null) CallngDevID:04235220558 CalldDevID:42537 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856127 Trnk#:0 TrnkGrp#:0) 18:39:01:789 CTIOS1-ctios Trace: [call.5000.46856127]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 04235220558. 18:39:01:790 CTIOS1-ctios Trace: CallConnection(04235220558.1) created AgentObject (Device) for DeviceID(04235220558). 18:39:01:790 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:01:790 CTIOS1-ctios Trace: Added CallConnection(04235220558.1). 18:39:01:790 CTIOS1-ctios Trace: [call.5000.46856127]::CreateCallConnection(): CallConnection(04235220558.1) created successfully. 18:39:01:790 CTIOS1-ctios Trace: >>CG:[call.5000.46856127]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856127 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:2 SGID:9785 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:04235220558 AlrtgDevID:42537 CallngDevID:04235220558 CalldDevID:42537 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856127 Trnk#:0 TrnkGrp#:0) 18:39:01:790 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856127.04235220558]:eCallBeginEvent 18:39:01:790 CTIOS1-ctios Trace: [call.5000.46856127] Found CallConnection(04235220558.1) for device 04235220558. 18:39:01:790 CTIOS1-ctios Trace: [call.5000.46856127]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42537. 18:39:01:790 CTIOS1-ctios Trace: [call.5000.46856127] CallConnection(04235220558.1) found DeviceID(42537) AgentID(48062). 18:39:01:790 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:01:790 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856127.04235220558]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:01:790 CTIOS1-ctios Trace: Added CallConnection(04235220558.1). 18:39:01:790 CTIOS1-ctios Trace: [call.5000.46856127]::CreateCallConnection(): CallConnection(04235220558.1) created successfully. 18:39:01:790 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856127.42537]:eCallBeginEvent 18:39:01:790 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856127.42537]:eCallBeginEvent 18:39:01:790 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856127.04235220558]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:01:790 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856127.42537]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:01:791 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856127.42537]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:01:806 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eAvailable) 18:39:01:838 CTIOS1-ctios Trace: [call.5000.198845305] Found CallConnection(21067.0) for device 21067. 18:39:01:838 CTIOS1-ctios Trace: [call.5000.198845305] Found CallConnection(21067.0) for device 21067. 18:39:01:865 CTIOS1-ctios Trace: [call.5000.198845499] Found CallConnection(21096.0) for device 21096. 18:39:01:866 CTIOS1-ctios Trace: [call.5000.198845499] Found CallConnection(21096.0) for device 21096. 18:39:01:867 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:1) 18:39:01:867 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:01:867 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:01:867 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:867 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:867 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:867 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:867 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:868 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:868 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:868 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:39:01:868 CTIOS1-ctios Trace: >>CG:[call.5000.198845305]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845305 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21067 RelDevID:21067 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845305) 18:39:01:868 CTIOS1-ctios Trace: >>CG:[call.5000.198845305]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845305 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2132577931 RelDevID:2132577931 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845305) 18:39:01:868 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:39:01:868 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845305.2132577931]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:01:868 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845305.21067]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:01:868 CTIOS1-ctios Trace: >>CG:[call.5000.198845305]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845305 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2132577931 MsgID:eCallClearedEvent DvrKey:call.5000.198845305) 18:39:01:868 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845305.2132577931]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:01:869 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845305.21067]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:01:869 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845305.2132577931]:eCallClearedEvent,Msk(3f0000) 18:39:01:869 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845305.21067]:eCallClearedEvent,Msk(3f0000) 18:39:01:892 CTIOS1-ctios Trace: >>CG:[agent.5000.36304]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:591 SGID:9683 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10421 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21067 AGID:36304 AGInstr:21067 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36304 AGAvailStatus:0) 18:39:01:892 CTIOS1-ctios Trace: [agent.5000.36304]: Current Wrapup Mode = 3 18:39:01:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36304]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:01:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36304]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:01:896 CTIOS1-ctios Trace: >>CG:[call.5000.2131420898]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420898 CallTyp:12 ConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0223402541 DNIS:81113 CallrEntrDig:81113 ConnDevID:21096 RCallKeyDay:151314 RCallKeyCID:206796 MsgID:eCallBeginEvent DvrKey:call.5000.2131420898 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105078)) ICMEntUniqID:icm.151314.206796 RCallKeySeq#:3) 18:39:01:896 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420898 18:39:01:896 CTIOS1-ctios Trace: >>CG:[call.5000.198845499]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:198845499 NumParties:1 SecDevIDTyp:0 SecCID:2131420898 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0223402541 SecDevID:21096 TfrgDevID:21096 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.198845499ConnectedParty[1]:(ConnPtyCID:198845499 ConnPtyDevIDTyp:1 ConnPtyDevID:0223402541)) 18:39:01:896 CTIOS1-ctios Trace: [call.5000.198845499] Found CallConnection(21096.0). 18:39:01:897 CTIOS1-ctios Trace: >>CG:[call.5000.2131420898]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:198845499 NumParties:1 SecDevIDTyp:0 SecCID:2131420898 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0223402541 SecDevID:21096 TfrgDevID:21096 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420898ConnectedParty[1]:(ConnPtyCID:198845499 ConnPtyDevIDTyp:1 ConnPtyDevID:0223402541)) 18:39:01:897 CTIOS1-ctios Trace: [call.5000.2131420898]::FindTransferCommonDeviceID Calls [call.5000.198845499] and [call.5000.2131420898] do not appear to have a common Device. Tranferring Device [21096] is set as common device 18:39:01:897 CTIOS1-ctios Trace: [call.5000.198845499] Found CallConnection(21096.0). 18:39:01:897 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845499.21096]:eCallTransferredEvent,Msk(bf01a6) 18:39:01:897 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845499.21096]:eCallTransferredEvent,Msk(bf01a6) 18:39:01:897 CTIOS1-ctios Trace: [call.5000.198845499] Found CallConnection(21096.0). 18:39:01:897 CTIOS1-ctios Trace: Removed CallConnection(21096.0). 18:39:01:897 CTIOS1-ctios Trace: Added CallConnection(0223402541.1). 18:39:01:897 CTIOS1-ctios Trace: [call.5000.2131420898] Moved CallConnection[0223402541.1] from [call.5000.198845499] to [call.5000.2131420898]. 18:39:01:897 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845499.21096]:eCallEndEvent 18:39:01:897 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845499.0223402541]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:01:897 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420898.0223402541]:eCallTransferredEvent,Msk(bf01a6) 18:39:01:897 CTIOS1-ctios Trace: >>CG:[call.5000.2131420898]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420898 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420898 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21096 NewConnDevID:0223402541 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420898) 18:39:01:898 CTIOS1-ctios Trace: >>CG:[call.5000.2131420898]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420898 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0223402541 RelDevID:0223402541 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420898) 18:39:01:898 CTIOS1-ctios Trace: >>CG:[call.5000.2131420898]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420898 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21096 MsgID:eCallClearedEvent DvrKey:call.5000.2131420898) 18:39:01:898 CTIOS1-ctios Trace: >>CG:[call.5000.2131420898]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420898 ConnDevIDTyp:1 ConnDevID:0223402541 MsgID:eCallEndEvent DvrKey:call.5000.2131420898) 18:39:01:898 CTIOS1-ctios Trace: >>CG:[call.5000.198845499]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845499 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0223402541 MsgID:eCallClearedEvent DvrKey:call.5000.198845499) 18:39:01:898 CTIOS1-ctios Trace: >>CG:[agent.5000.36413]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11006 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21096 AGID:36413 AGInstr:21096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36413 AGAvailStatus:0) 18:39:01:898 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207633 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207633 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991560) 18:39:01:898 CTIOS1-ctios Trace: Removed CallConnection(0223402541.1). 18:39:01:898 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207634 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207634 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991561) 18:39:01:898 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420898 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:01:898 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420898.0223402541]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:01:898 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420898.0223402541]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:01:898 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420898.0223402541]:eCallClearedEvent,Msk(3f0000) 18:39:01:898 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420898.0223402541]:eCallEndEvent 18:39:01:898 CTIOS1-ctios Trace: [agent.5000.36413]: Current Wrapup Mode = 3 18:39:01:898 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36413]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:39:01:898 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36413]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:01:899 CTIOS1-ctios Trace: >>CG:[agent.5000.6600]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8966 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21024 AGID:6600 AGInstr:21024 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6600 AGAvailStatus:1) 18:39:01:899 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6600]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:01:899 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6600]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:01:930 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:01:930 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:01:931 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:01:931 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:01:931 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:01:931 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:01:931 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:01:931 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:01:932 CTIOS1-ctios Trace: >>CG:[agent.5000.36413]:eQueryAgentStatisticsConf(IID:32373166 PrphID:5000 AGExt:21096 AGID:36413 AGInstr:21096 UniqObjID:agent.5000.36413 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:537 LogdOnTimeTdy:9358 NotRdyTimeTdy:1249 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:46 HdlCallsTlkTimeTdy:7102 HdlCallsTimeTdy:7462 IncCallsHldTdy:2 IncCallsHldTimeTdy:141 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:537 LogdOnTimeSess:9358 NotRdyTimeSess:1249 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:46 HdlCallsTlkTimeSess:7102 HdlCallsTimeSess:7462 IncCallsHldSess:2 IncCallsHldTimeSess:141 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:219 HdlCallsAftCallTimeTdy:219 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prvw 18:39:02:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420899]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420899 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41025 ConnDevID:41025 MsgID:eCallBeginEvent DvrKey:call.5000.2131420899) 18:39:02:056 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420899 18:39:02:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420899]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420899 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41025 CallngDevID:41025 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420899) 18:39:02:056 CTIOS1-ctios Trace: [call.5000.2131420899] CallConnection(41025.0) found DeviceID(41025) AgentID(). 18:39:02:056 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:02:056 CTIOS1-ctios Trace: Added CallConnection(41025.0). 18:39:02:056 CTIOS1-ctios Trace: [call.5000.2131420899]::CreateCallConnection(): CallConnection(41025.0) created successfully. 18:39:02:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420899.41025]:eCallBeginEvent,Msk(bf0002) 18:39:02:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420899.41025]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:02:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420899]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420899 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420899 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41025 NewConnDevID:41025 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420899) 18:39:02:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420899]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420899 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41025 CallngDevID:41025 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420899) 18:39:02:058 CTIOS1-ctios Trace: [call.5000.2131420899] Found CallConnection(41025.0) for device 41025. 18:39:02:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420899]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420899 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420899 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41025 NewConnDevID:41025 RCallKeyDay:151314 RCallKeyCID:207633 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420899 ICMEntUniqID:icm.151314.207633 RCallKeySeq#:1) 18:39:02:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420899.41025]:eCallDataUpdateEvent,Msk(bf0002) 18:39:02:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420899.41025]:eCallOriginatedEvent,Msk(bf0002) 18:39:02:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420899.41025]:eCallDataUpdateEvent,Msk(bf0002) 18:39:02:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420899]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420899 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41025 AlrtgDevID: CallngDevID:41025 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420899 Trnk#:0 TrnkGrp#:0) 18:39:02:059 CTIOS1-ctios Trace: [call.5000.2131420899] Found CallConnection(41025.0) for device 41025. 18:39:02:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420899]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420899 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41025 AlrtgDevID:51023 CallngDevID:41025 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420899 Trnk#:0 TrnkGrp#:0) 18:39:02:059 CTIOS1-ctios Trace: [call.5000.2131420899] Found CallConnection(41025.0) for device 41025. 18:39:02:059 CTIOS1-ctios Trace: [call.5000.2131420899]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:02:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420899]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420899 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420899 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41025 NewConnDevID:41025 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420899 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105141))) 18:39:02:059 CTIOS1-ctios Trace: [call.5000.2131420899] CallConnection(41025.0) found DeviceID(51023) AgentID(33632). 18:39:02:059 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:02:059 CTIOS1-ctios Trace: Added CallConnection(41025.0). 18:39:02:059 CTIOS1-ctios Trace: [call.5000.2131420899]::CreateCallConnection(): CallConnection(41025.0) created successfully. 18:39:02:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420899]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420899 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41025 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420899 Trnk#:0 TrnkGrp#:0) 18:39:02:059 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:02:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420899]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420899 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420899) 18:39:02:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420899.41025]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:02:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420899.51023]:eCallBeginEvent 18:39:02:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420899.41025]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:02:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420899.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:02:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420899.41025]:eCallDataUpdateEvent,Msk(bf0002) 18:39:02:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420899.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:02:059 CTIOS1-ctios Trace: [call.5000.2131420899] Found CallConnection(41025.0). 18:39:02:059 CTIOS1-ctios Trace: [call.5000.2131420899] Found CallConnection(41025.0). 18:39:02:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420899.41025]:eCallEstablishedEvent,Msk(bf01a6) 18:39:02:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420899.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:02:060 CTIOS1-ctios Trace: [call.5000.2131420899] Found CallConnection(51023.0). 18:39:02:060 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:02:060 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:02:060 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:02:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420899.41025]: eCallHeldEvent,Msk(bf0126) 18:39:02:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420899.51023]: eCallHeldEvent,Msk(bf000a) 18:39:02:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420900]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420900 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41026 ConnDevID:41026 MsgID:eCallBeginEvent DvrKey:call.5000.2131420900) 18:39:02:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420900]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420900 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41026 CallngDevID:41026 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420900) 18:39:02:061 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420900 18:39:02:061 CTIOS1-ctios Trace: [call.5000.2131420900] CallConnection(41026.0) found DeviceID(41026) AgentID(). 18:39:02:061 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:02:061 CTIOS1-ctios Trace: Added CallConnection(41026.0). 18:39:02:061 CTIOS1-ctios Trace: [call.5000.2131420900]::CreateCallConnection(): CallConnection(41026.0) created successfully. 18:39:02:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420900.41026]:eCallBeginEvent,Msk(bf0002) 18:39:02:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420900.41026]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:02:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420900]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420900 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420900 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41026 NewConnDevID:41026 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420900) 18:39:02:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420900]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420900 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41026 CallngDevID:41026 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420900) 18:39:02:062 CTIOS1-ctios Trace: [call.5000.2131420900] Found CallConnection(41026.0) for device 41026. 18:39:02:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420900]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420900 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420900 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41026 NewConnDevID:41026 RCallKeyDay:151314 RCallKeyCID:207634 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420900 ICMEntUniqID:icm.151314.207634 RCallKeySeq#:1) 18:39:02:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420900]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420900 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41026 AlrtgDevID: CallngDevID:41026 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420900 Trnk#:0 TrnkGrp#:0) 18:39:02:062 CTIOS1-ctios Trace: [call.5000.2131420900] Found CallConnection(41026.0) for device 41026. 18:39:02:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420900]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420900 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41026 AlrtgDevID:51044 CallngDevID:41026 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420900 Trnk#:0 TrnkGrp#:0) 18:39:02:063 CTIOS1-ctios Trace: [call.5000.2131420900] Found CallConnection(41026.0) for device 41026. 18:39:02:063 CTIOS1-ctios Trace: [call.5000.2131420900]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:02:063 CTIOS1-ctios Trace: [call.5000.2131420900] CallConnection(41026.0) found DeviceID(51044) AgentID(05230). 18:39:02:063 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:02:063 CTIOS1-ctios Trace: Added CallConnection(41026.0). 18:39:02:063 CTIOS1-ctios Trace: [call.5000.2131420900]::CreateCallConnection(): CallConnection(41026.0) created successfully. 18:39:02:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420900]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420900 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420900 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41026 NewConnDevID:41026 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420900 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105141))) 18:39:02:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420900.41026]:eCallDataUpdateEvent,Msk(bf0002) 18:39:02:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420900.41026]:eCallOriginatedEvent,Msk(bf0002) 18:39:02:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420900.41026]:eCallDataUpdateEvent,Msk(bf0002) 18:39:02:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420900.41026]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:02:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420900]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420900 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41026 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420900 Trnk#:0 TrnkGrp#:0) 18:39:02:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420900.51044]:eCallBeginEvent 18:39:02:063 CTIOS1-ctios Trace: [call.5000.2131420900] Found CallConnection(41026.0). 18:39:02:063 CTIOS1-ctios Trace: [call.5000.2131420900] Found CallConnection(41026.0). 18:39:02:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420900.41026]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:02:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420900.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:02:063 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:02:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420900.41026]:eCallDataUpdateEvent,Msk(bf0002) 18:39:02:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420900.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:02:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420900.41026]:eCallEstablishedEvent,Msk(bf01a6) 18:39:02:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420900]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420900 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420900) 18:39:02:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420900.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:02:064 CTIOS1-ctios Trace: [call.5000.2131420900] Found CallConnection(51044.0). 18:39:02:064 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:02:064 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:02:064 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:02:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420900.41026]: eCallHeldEvent,Msk(bf0126) 18:39:02:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420900.51044]: eCallHeldEvent,Msk(bf000a) 18:39:02:121 CTIOS1-ctios Trace: >>CG:[call.5000.2131420899]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420899 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420899 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41025 NewConnDevID:41025 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420899 ecc:(...)) 18:39:02:121 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420899.41025]:eCallDataUpdateEvent,Msk(bf0126) 18:39:02:121 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420899.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:02:125 CTIOS1-ctios Trace: >>CG:[call.5000.2131420900]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420900 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420900 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41026 NewConnDevID:41026 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420900 ecc:(...)) 18:39:02:125 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420900.41026]:eCallDataUpdateEvent,Msk(bf0126) 18:39:02:125 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420900.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:02:126 CTIOS1-ctios Trace: ->RCV[GM1-130-9D2A-4416-2564 a=5242][agent.5000.5242]:eSetAgentStateRequest(eAvailable) 18:39:02:150 CTIOS1-ctios Trace: >>CG:[call.5000.46856031]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856031 CallTyp:10 ConnDevIDTyp:0 NewConnCID:46856031 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:9903215327322 ConnDevID:51116 NewConnDevID:51116 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856031) 18:39:02:151 CTIOS1-ctios Trace: >>CG:[call.5000.46856031]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856031 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51116 CallngDevID:51116 CalldDevID:9903215327322 MsgID:eCallOriginatedEvent DvrKey:call.5000.46856031) 18:39:02:151 CTIOS1-ctios Trace: [call.5000.46856031] Found CallConnection(51116.0) for device 51116. 18:39:02:151 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856031.51116]:eCallDataUpdateEvent,Msk(bf0002) 18:39:02:151 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856031.51116]:eCallOriginatedEvent,Msk(bf0002) 18:39:02:168 CTIOS1-ctios Trace: [call.5000.46856039] Found CallConnection(42670.0) for device 42670. 18:39:02:169 CTIOS1-ctios Trace: [call.5000.46856039] Found CallConnection(42670.0) for device 42670. 18:39:02:169 CTIOS1-ctios Trace: >>CG:[call.5000.46856039]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856039 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42670 RelDevID:42670 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856039) 18:39:02:170 CTIOS1-ctios Trace: >>CG:[call.5000.46856039]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856039 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9103027226010 RelDevID:9103027226010 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856039) 18:39:02:170 CTIOS1-ctios Trace: >>CG:[call.5000.46856039]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856039 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:9103027226010 MsgID:eCallClearedEvent DvrKey:call.5000.46856039) 18:39:02:170 CTIOS1-ctios Trace: >>CG:[agent.5000.55016]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:420 SGID:8583 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11177 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42670 AGID:55016 AGInstr:42670 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.55016 AGAvailStatus:0) 18:39:02:170 CTIOS1-ctios Trace: [agent.5000.55016]: Current Wrapup Mode = 3 18:39:02:170 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856039.9103027226010]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:02:170 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856039.42670]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:02:170 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856039.9103027226010]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:02:170 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856039.42670]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:02:170 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856039.9103027226010]:eCallClearedEvent,Msk(3f0000) 18:39:02:170 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856039.42670]:eCallClearedEvent,Msk(3f0000) 18:39:02:170 CTIOS1-ctios Trace: <-SND[37096][agent.5000.55016]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:02:188 CTIOS1-ctios Trace: >>CG:[call.5000.46855414]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855414 ConnDevIDTyp:0 ConnDevID:42106 MsgID:eCallEndEvent DvrKey:call.5000.46855414) 18:39:02:188 CTIOS1-ctios Trace: Removed CallConnection(03016476171.1). 18:39:02:188 CTIOS1-ctios Trace: Removed CallConnection(42106.0). 18:39:02:188 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855414 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:02:188 CTIOS1-ctios Trace: >>CG:[agent.5000.5242]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7754 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42106 AGID:5242 AGInstr:42106 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.5242 AGAvailStatus:1) 18:39:02:188 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855414.03016476171]:eCallEndEvent 18:39:02:188 CTIOS1-ctios Trace: <-SND[GM1-130-9D2A-4416-2564][call.5000.46855414.42106]:eCallEndEvent 18:39:02:188 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855414.42106]:eCallEndEvent 18:39:02:188 CTIOS1-ctios Trace: <-SND[GM1-130-9D2A-4416-2564][agent.5000.5242]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:02:188 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5242]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:02:188 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:02:188 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:02:188 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:02:188 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:02:189 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:02:189 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:02:189 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5242]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:02:189 CTIOS1-ctios Trace: >>CG:[agent.5000.5242]:eSetAgentStateConf(UniqObjID:agent.5000.5242 MsgID:eSetAgentStateConf TgtCILClntID:GM1-130-9D2A-4416-2564) 18:39:02:189 CTIOS1-ctios Trace: <-SND[GM1-130-9D2A-4416-2564][agent.5000.5242]:eSetAgentStateConf 18:39:02:209 CTIOS1-ctios Trace: [call.5000.198845432] Found CallConnection(42606.0) for device 42606. 18:39:02:210 CTIOS1-ctios Trace: [call.5000.198845432] Found CallConnection(42606.0) for device 42606. 18:39:02:210 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:39:02:210 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:02:210 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:02:218 CTIOS1-ctios Trace: >>CG:[agent.5000.5242]:eQueryAgentStatisticsConf(IID:32373168 PrphID:5000 AGExt:42106 AGID:5242 AGInstr:42106 UniqObjID:agent.5000.5242 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:7836 LogdOnTimeTdy:23884 NotRdyTimeTdy:3365 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:77 HdlCallsTlkTimeTdy:13606 HdlCallsTimeTdy:14248 IncCallsHldTdy:2 IncCallsHldTimeTdy:198 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:3165 LogdOnTimeSess:4607 NotRdyTimeSess:73 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:11 HdlCallsTlkTimeSess:1303 HdlCallsTimeSess:1357 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:1 IntCallsTimeTdy:1 HdlCallsAftCallTimeSess:54 HdlCallsAftCallTimeTdy:444 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCal 18:39:02:219 CTIOS1-ctios Trace: <-SND[GM1-130-9D2A-4416-2564][agent.5000.5242]:eOnNewAgentStatisticsEvent 18:39:02:239 CTIOS1-ctios Trace: >>CG:[agent.5000.48655]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:10875 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42606 AGID:48655 AGInstr:42606 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48655 AGAvailStatus:0) 18:39:02:239 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48655]:eAgentStateEvent(eHold),Msk(0) 18:39:02:239 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48655]:Monitored eAgentStateEvent(eHold),Msk(0) 18:39:02:239 CTIOS1-ctios Trace: >>CG:[call.5000.198845432]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:198845432 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:42606 HldgDevID:42606 MsgID:eCallHeldEvent DvrKey:call.5000.198845432) 18:39:02:239 CTIOS1-ctios Trace: [call.5000.198845432] Found CallConnection(42606.0). 18:39:02:239 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48655]:Monitored eAgentStateEvent(eHold),Msk(0) 18:39:02:239 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48655]:Monitored eAgentStateEvent(eHold),Msk(0) 18:39:02:239 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48655]:Monitored eAgentStateEvent(eHold),Msk(0) 18:39:02:239 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845432.0812024575]: eCallHeldEvent,Msk(bf0126) 18:39:02:240 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845432.42606]: eCallHeldEvent,Msk(bf000a) 18:39:02:308 CTIOS1-ctios Trace: >>CG:[call.5000.46856031]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856031 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46856031 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51116 NewConnDevID:51116 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856031) 18:39:02:308 CTIOS1-ctios Trace: >>CG:[call.5000.46856031]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:46856031 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:9903215327322 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.46856031 Trnk#:0 TrnkGrp#:0) 18:39:02:308 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856031.51116]:eCallDataUpdateEvent,Msk(bf0002) 18:39:02:446 CTIOS1-ctios Trace: >>CG:[call.5000.198845499]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845499 ConnDevIDTyp:1 ConnDevID:0223402541 MsgID:eCallEndEvent DvrKey:call.5000.198845499) 18:39:02:447 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845499 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:02:447 CTIOS1-ctios Trace: >>CG:[agent.5000.36413]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11006 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21096 AGID:36413 AGInstr:21096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36413 AGAvailStatus:1) 18:39:02:447 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36413]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:02:447 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36413]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:02:470 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:39:02:470 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:02:471 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:02:472 CTIOS1-ctios Trace: >>CG:[call.5000.2131420900]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420900 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420900) 18:39:02:473 CTIOS1-ctios Trace: >>CG:[call.5000.2131420900]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420900 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41026 RelDevID:41026 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420900) 18:39:02:473 CTIOS1-ctios Trace: >>CG:[call.5000.2131420900]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420900 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41026 MsgID:eCallClearedEvent DvrKey:call.5000.2131420900) 18:39:02:473 CTIOS1-ctios Trace: >>CG:[call.5000.2131420900]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420900 ConnDevIDTyp:0 ConnDevID:41026 MsgID:eCallEndEvent DvrKey:call.5000.2131420900) 18:39:02:473 CTIOS1-ctios Trace: Removed CallConnection(41026.0). 18:39:02:473 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:02:473 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420900 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:02:473 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:02:473 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420900.41026]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:02:474 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420900.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:02:474 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420900.41026]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:02:474 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420900.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:02:474 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420900.41026]:eCallClearedEvent,Msk(3f0000) 18:39:02:474 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420900.51044]:eCallClearedEvent,Msk(3f0000) 18:39:02:474 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420900.41026]:eCallEndEvent 18:39:02:474 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420900.51044]:eCallEndEvent 18:39:02:474 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:02:474 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:02:474 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:02:504 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32373169 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5140 LogdOnTimeTdy:9476 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:316 LogdOnTimeSess:730 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:02:671 CTIOS1-ctios Trace: ->RCV[FA2-22-6D60-2420-dotNET_Sess(31914638)_EvtThd(4) a=48692][call.5000.46855572.42510]:eSetCallDataRequest 18:39:02:672 CTIOS1-ctios Trace: [call.5000.46855572.42510] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:02:672 CTIOS1-ctios Trace: <-SND[FA2-22-6D60-2420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855572.42510]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:02:680 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:0) 18:39:02:680 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:39:02:680 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:02:680 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:02:680 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:02:680 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:02:680 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:02:680 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:02:681 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:02:682 CTIOS1-ctios Trace: >>CG:[call.5000.2131420899]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420899 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420899) 18:39:02:683 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420899.41025]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:02:683 CTIOS1-ctios Trace: >>CG:[call.5000.2131420899]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420899 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41025 RelDevID:41025 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420899) 18:39:02:683 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420899.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:02:683 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420899.41025]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:02:683 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420899.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:02:683 CTIOS1-ctios Trace: >>CG:[call.5000.2131420899]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420899 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41025 MsgID:eCallClearedEvent DvrKey:call.5000.2131420899) 18:39:02:683 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420899.41025]:eCallClearedEvent,Msk(3f0000) 18:39:02:683 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420899.51023]:eCallClearedEvent,Msk(3f0000) 18:39:02:683 CTIOS1-ctios Trace: >>CG:[call.5000.2131420899]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420899 ConnDevIDTyp:0 ConnDevID:41025 MsgID:eCallEndEvent DvrKey:call.5000.2131420899) 18:39:02:683 CTIOS1-ctios Trace: Removed CallConnection(41025.0). 18:39:02:683 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:02:683 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420899 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:02:683 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:02:683 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420899.41025]:eCallEndEvent 18:39:02:684 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420899.51023]:eCallEndEvent 18:39:02:684 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:02:684 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:02:684 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:02:716 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32373171 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5972 LogdOnTimeTdy:9381 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5972 LogdOnTimeSess:9381 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:02:732 CTIOS1-ctios Trace: >>CG:[call.5000.46855572]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855572 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855572 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03445281811 CallWrpupData:1236_0800_789_789 EVO Activation ,112 NewConnDevID:42510 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855572 ecc:(...)) 18:39:02:732 CTIOS1-ctios Trace: >>CG:[call.5000.46855572.42510]:eSetCallDataConf(UniqObjID:call.5000.46855572.42510 MsgID:eSetCallDataConf TgtCILClntID:FA2-22-6D60-2420-dotNET_Sess(31914638)_EvtThd(4)) 18:39:02:733 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855572.03445281811]:eCallDataUpdateEvent 18:39:02:733 CTIOS1-ctios Trace: <-SND[FA2-22-6D60-2420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855572.42510]:eCallDataUpdateEvent 18:39:02:733 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855572.42510]:eCallDataUpdateEvent 18:39:02:803 CTIOS1-ctios Trace: >>CG:[agent.5000.48062]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9901 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42537 AGID:48062 AGInstr:42537 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48062 AGAvailStatus:0) 18:39:02:803 CTIOS1-ctios Trace: >>CG:[call.5000.46856127]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856127 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856127 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81155 ConnDevID:04235220558 NewConnDevID:04235220558 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856127 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105142))) 18:39:02:804 CTIOS1-ctios Trace: >>CG:[call.5000.46856127]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856127 ConnDevIDTyp:0 SVC#:2 SVCID:9801 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:2 SGID:9785 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42537 CallngDevID:04235220558 CalldDevID:42537 LstRedirDevID:(null) AnsDevID:42537 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856127 Trnk#:0 TrnkGrp#:0) 18:39:02:804 CTIOS1-ctios Trace: [call.5000.46856127] Found CallConnection(04235220558.1). 18:39:02:804 CTIOS1-ctios Trace: [call.5000.46856127] Found CallConnection(04235220558.1). 18:39:02:804 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48062]:eAgentStateEvent(eTalking),Msk(0) 18:39:02:804 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48062]:eAgentStateEvent(eTalking),Msk(0) 18:39:02:804 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48062]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:02:804 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48062]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:02:804 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856127.04235220558]:eCallDataUpdateEvent,Msk(bf0002) 18:39:02:804 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856127.42537]:eCallDataUpdateEvent,Msk(3f0001) 18:39:02:804 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856127.42537]:eCallDataUpdateEvent,Msk(3f0001) 18:39:02:805 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856127.04235220558]:eCallEstablishedEvent,Msk(bf01a6) 18:39:02:805 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856127.42537]:eCallEstablishedEvent,Msk(bf01a6) 18:39:02:805 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856127.42537]:eCallEstablishedEvent,Msk(bf01a6) 18:39:02:991 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:1) 18:39:02:992 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:02:992 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:02:992 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:02:992 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:02:992 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:02:992 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:02:992 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:02:992 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:046 CTIOS1-ctios Trace: ->RCV[GF-C9-553A-76-1772-dotNET_Sess(31914638)_EvtThd(4) a=30612][agent.5000.30612]:eSetAgentStateRequest(eAvailable) 18:39:03:107 CTIOS1-ctios Trace: >>CG:[call.5000.46855735]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855735 ConnDevIDTyp:1 ConnDevID:04235220558 MsgID:eCallEndEvent DvrKey:call.5000.46855735) 18:39:03:107 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855735 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:03:107 CTIOS1-ctios Trace: >>CG:[agent.5000.30612]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10454 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51067 AGID:30612 AGInstr:51067 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30612 AGAvailStatus:1) 18:39:03:107 CTIOS1-ctios Trace: <-SND[GF-C9-553A-76-1772-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30612]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:03:107 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30612]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:03:107 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30612]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:108 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30612]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:108 CTIOS1-ctios Trace: >>CG:[agent.5000.30612]:eSetAgentStateConf(UniqObjID:agent.5000.30612 MsgID:eSetAgentStateConf TgtCILClntID:GF-C9-553A-76-1772-dotNET_Sess(31914638)_EvtThd(4)) 18:39:03:108 CTIOS1-ctios Trace: <-SND[GF-C9-553A-76-1772-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30612]:eSetAgentStateConf 18:39:03:125 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:0) 18:39:03:125 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:03:126 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:03:126 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:03:126 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:03:126 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:03:126 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:03:126 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:03:126 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:03:213 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:39:03:213 CTIOS1-ctios Trace: >>CG:[call.5000.46856128]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856128 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46856128 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105142))) 18:39:03:213 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856128 18:39:03:213 CTIOS1-ctios Trace: >>CG:[call.5000.46856128]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856128 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856128) 18:39:03:213 CTIOS1-ctios Trace: [call.5000.46856128] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:39:03:213 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:03:213 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:39:03:213 CTIOS1-ctios Trace: [call.5000.46856128]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:39:03:213 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:39:03:214 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:39:03:214 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:03:214 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:03:214 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:03:214 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:03:214 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:03:214 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:03:214 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:03:214 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856128.42062]:eCallBeginEvent,Msk(bf0002) 18:39:03:215 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856128.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:03:215 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:39:03:215 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:03:215 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:03:215 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:03:215 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:03:215 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:03:215 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:03:215 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:03:216 CTIOS1-ctios Trace: >>CG:[call.5000.46855211]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855211 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855211 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0547530173 CallWrpupData:1236_0800_New_Complaint/Facing Problem_ NewConnDevID:42607 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855211 ecc:(...)) 18:39:03:216 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855211.0547530173]:eCallDataUpdateEvent 18:39:03:216 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855211.42607]:eCallDataUpdateEvent 18:39:03:216 CTIOS1-ctios Trace: ->RCV[FA2-22-6D60-2420-dotNET_Sess(31914638)_EvtThd(4) a=48692][agent.5000.48692]:eSetAgentStateRequest(eAvailable) 18:39:03:278 CTIOS1-ctios Trace: >>CG:[call.5000.46855572]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855572 ConnDevIDTyp:0 ConnDevID:42510 MsgID:eCallEndEvent DvrKey:call.5000.46855572) 18:39:03:278 CTIOS1-ctios Trace: Removed CallConnection(03445281811.1). 18:39:03:278 CTIOS1-ctios Trace: Removed CallConnection(42510.0). 18:39:03:278 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855572 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:03:278 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855572.03445281811]:eCallEndEvent 18:39:03:278 CTIOS1-ctios Trace: <-SND[FA2-22-6D60-2420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855572.42510]:eCallEndEvent 18:39:03:278 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855572.42510]:eCallEndEvent 18:39:03:278 CTIOS1-ctios Trace: >>CG:[agent.5000.48692]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10929 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42510 AGID:48692 AGInstr:42510 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48692 AGAvailStatus:1) 18:39:03:278 CTIOS1-ctios Trace: <-SND[FA2-22-6D60-2420-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48692]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:03:278 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:03:278 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:279 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:279 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:279 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:279 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:279 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:279 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48692]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:279 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:280 CTIOS1-ctios Trace: >>CG:[agent.5000.48692]:eSetAgentStateConf(UniqObjID:agent.5000.48692 MsgID:eSetAgentStateConf TgtCILClntID:FA2-22-6D60-2420-dotNET_Sess(31914638)_EvtThd(4)) 18:39:03:280 CTIOS1-ctios Trace: <-SND[FA2-22-6D60-2420-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48692]:eSetAgentStateConf 18:39:03:304 CTIOS1-ctios Trace: ->RCV[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4) a=48514][agent.5000.48514]:eSetAgentStateRequest(eNotReady) 18:39:03:310 CTIOS1-ctios Trace: >>CG:[agent.5000.48692]:eQueryAgentStatisticsConf(IID:32373174 PrphID:5000 AGExt:42510 AGID:48692 AGInstr:42510 UniqObjID:agent.5000.48692 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1412 LogdOnTimeTdy:9698 NotRdyTimeTdy:2593 AGOutCallsTdy:1 AGOutCallsTlkTimeTdy:79 AGOutCallsTimeTdy:79 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:39 HdlCallsTlkTimeTdy:5181 HdlCallsTimeTdy:5548 IncCallsHldTdy:2 IncCallsHldTimeTdy:228 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1412 LogdOnTimeSess:9698 NotRdyTimeSess:2593 AGOutCallsSess:1 AGOutCallsTlkTimeSess:79 AGOutCallsTimeSess:79 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:39 HdlCallsTlkTimeSess:5181 HdlCallsTimeSess:5548 IncCallsHldSess:2 IncCallsHldTimeSess:228 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:139 HdlCallsAftCallTimeTdy:139 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess: 18:39:03:310 CTIOS1-ctios Trace: <-SND[FA2-22-6D60-2420-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48692]:eOnNewAgentStatisticsEvent 18:39:03:363 CTIOS1-ctios Trace: ->RCV[ITSD-South-904-dotNET_Sess(31914638)_EvtThd(4) a=9001][call.5000.198845229.21249]:eClearConnectionRequest 18:39:03:363 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eNotReady) 18:39:03:371 CTIOS1-ctios Trace: >>CG:[call.5000.46856128]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856128 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856128) 18:39:03:371 CTIOS1-ctios Trace: >>CG:[call.5000.46856128]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856128 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46856128) 18:39:03:371 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856128.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:03:372 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856128.42062]:eCallClearedEvent,Msk(3f0000) 18:39:03:372 CTIOS1-ctios Trace: >>CG:[call.5000.46856128]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856128 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46856128) 18:39:03:372 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:39:03:372 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:39:03:372 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856128 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:03:372 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856128.42062]:eCallEndEvent 18:39:03:372 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:03:372 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:372 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:372 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:372 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:373 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:373 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:373 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:375 CTIOS1-ctios Trace: [call.5000.46856127] Found CallConnection(42537.0) for device 42537. 18:39:03:389 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:1) 18:39:03:389 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:03:389 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:390 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:390 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:390 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:390 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:390 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:390 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:403 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32373178 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4354 LogdOnTimeTdy:16859 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2819 LogdOnTimeSess:4727 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:326 IntCallsTimeSess:112 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:336 IntCallsTimeTdy:114 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:39:03:405 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:207 SVCID:5018 SG#:307 SGID:5019 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42244 ANI:0924302977 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207420 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207420 RCallKeySeq#:1 CallTypIDTag:5007 PreCallIIDTag:7991202) 18:39:03:431 CTIOS1-ctios Trace: [call.5000.46856127] Found CallConnection(42537.0) for device 42537. 18:39:03:435 CTIOS1-ctios Trace: >>CG:[agent.5000.42387]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:8893 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42244 AGID:42387 AGInstr:42244 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42387 AGAvailStatus:0) 18:39:03:435 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42387]:eAgentStateEvent(eReserved),Msk(0) 18:39:03:436 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42387]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:03:436 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42387]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:03:436 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42387]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:03:436 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42387]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:03:436 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42387]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:03:436 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42387]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:03:436 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42387]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:03:453 CTIOS1-ctios Trace: >>CG:[agent.5000.48514]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10685 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42121 AGID:48514 AGInstr:42121 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48514 AGAvailStatus:0) 18:39:03:453 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:03:453 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:03:454 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:03:454 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:03:454 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:03:454 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:03:454 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:03:454 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:03:454 CTIOS1-ctios Trace: >>CG:[agent.5000.48514]:eSetAgentStateConf(UniqObjID:agent.5000.48514 MsgID:eSetAgentStateConf TgtCILClntID:FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)) 18:39:03:454 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:03:454 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:eSetAgentStateConf 18:39:03:476 CTIOS1-ctios Trace: >>CG:[call.5000.46856131]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856131 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0924302977 DNIS:42244 Dialed#:45233 ConnDevID:0924302977 RCallKeyDay:151314 RCallKeyCID:207420 MsgID:eCallBeginEvent DvrKey:call.5000.46856131 ecc:(...) ICMEntUniqID:icm.151314.207420 RCallKeySeq#:2) 18:39:03:476 CTIOS1-ctios Trace: >>CG:[call.5000.46856131]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856131 ConnDevIDTyp:1 SVC#:207 SVCID:5018 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0924302977 AlrtgDevID:(null) CallngDevID:0924302977 CalldDevID:42244 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856131 Trnk#:0 TrnkGrp#:0) 18:39:03:476 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856131 18:39:03:476 CTIOS1-ctios Trace: [call.5000.46856131]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0924302977. 18:39:03:476 CTIOS1-ctios Trace: CallConnection(0924302977.1) created AgentObject (Device) for DeviceID(0924302977). 18:39:03:476 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:03:476 CTIOS1-ctios Trace: Added CallConnection(0924302977.1). 18:39:03:476 CTIOS1-ctios Trace: [call.5000.46856131]::CreateCallConnection(): CallConnection(0924302977.1) created successfully. 18:39:03:476 CTIOS1-ctios Trace: >>CG:[call.5000.46856131]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856131 ConnDevIDTyp:1 SVC#:207 SVCID:5018 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:307 SGID:5019 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0924302977 AlrtgDevID:42244 CallngDevID:0924302977 CalldDevID:42244 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856131 Trnk#:0 TrnkGrp#:0) 18:39:03:477 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856131.0924302977]:eCallBeginEvent 18:39:03:477 CTIOS1-ctios Trace: [call.5000.46856131] Found CallConnection(0924302977.1) for device 0924302977. 18:39:03:477 CTIOS1-ctios Trace: [call.5000.46856131]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42244. 18:39:03:477 CTIOS1-ctios Trace: [call.5000.46856131] CallConnection(0924302977.1) found DeviceID(42244) AgentID(42387). 18:39:03:477 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:03:477 CTIOS1-ctios Trace: Added CallConnection(0924302977.1). 18:39:03:477 CTIOS1-ctios Trace: [call.5000.46856131]::CreateCallConnection(): CallConnection(0924302977.1) created successfully. 18:39:03:477 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856131.0924302977]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:03:477 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856131.42244]:eCallBeginEvent 18:39:03:477 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856131.0924302977]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:03:477 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856131.42244]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:03:485 CTIOS1-ctios Trace: >>CG:[call.5000.198845229.21249]:eClearConnectionConf(UniqObjID:call.5000.198845229.21249 MsgID:eClearConnectionConf TgtCILClntID:ITSD-South-904-dotNET_Sess(31914638)_EvtThd(4)) 18:39:03:485 CTIOS1-ctios Trace: <-SND[ITSD-South-904-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845229.21249]:eClearConnectionConf,Msk(bf01a4) 18:39:03:485 CTIOS1-ctios Trace: [call.5000.198845229] Found CallConnection(21249.0) for device 21249. 18:39:03:486 CTIOS1-ctios Trace: [call.5000.198845229] Found CallConnection(21249.0) for device 21249. 18:39:03:486 CTIOS1-ctios Trace: >>CG:[call.5000.198845229]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845229 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21249 RelDevID:21249 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845229) 18:39:03:487 CTIOS1-ctios Trace: >>CG:[call.5000.198845229]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845229 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2136986851 RelDevID:2136986851 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845229) 18:39:03:487 CTIOS1-ctios Trace: >>CG:[call.5000.198845229]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845229 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2136986851 MsgID:eCallClearedEvent DvrKey:call.5000.198845229) 18:39:03:487 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845229.2136986851]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:03:487 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845229.21249]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:03:487 CTIOS1-ctios Trace: <-SND[ITSD-South-904-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845229.21249]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:03:487 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845229.2136986851]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:03:487 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845229.21249]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:03:487 CTIOS1-ctios Trace: <-SND[ITSD-South-904-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845229.21249]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:03:487 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845229.2136986851]:eCallClearedEvent,Msk(3f0000) 18:39:03:487 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845229.21249]:eCallClearedEvent,Msk(3f0000) 18:39:03:487 CTIOS1-ctios Trace: <-SND[ITSD-South-904-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845229.21249]:eCallClearedEvent,Msk(3f0000) 18:39:03:504 CTIOS1-ctios Trace: >>CG:[agent.5000.9001]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:635 SGID:6079 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:7081 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21249 AGID:9001 AGInstr:21249 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9001 AGAvailStatus:0) 18:39:03:504 CTIOS1-ctios Trace: [agent.5000.9001]: Current Wrapup Mode = 3 18:39:03:504 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9001]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:03:504 CTIOS1-ctios Trace: <-SND[ITSD-South-904-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9001]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:03:512 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:0) 18:39:03:512 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:03:512 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:03:512 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:03:512 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:03:512 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:03:513 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:03:513 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:03:513 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:03:513 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:03:516 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:39:03:516 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:39:03:617 CTIOS1-ctios Trace: ->RCV[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4) a=48514][agent.5000.48514]:eSetAgentStateRequest(eAvailable) 18:39:03:677 CTIOS1-ctios Trace: >>CG:[agent.5000.48514]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10685 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42121 AGID:48514 AGInstr:42121 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48514 AGAvailStatus:1) 18:39:03:678 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:03:678 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:03:678 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:678 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:678 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:678 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:678 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:678 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:678 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:679 CTIOS1-ctios Trace: >>CG:[agent.5000.48514]:eSetAgentStateConf(UniqObjID:agent.5000.48514 MsgID:eSetAgentStateConf TgtCILClntID:FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)) 18:39:03:679 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:eSetAgentStateConf 18:39:03:788 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eAvailable) 18:39:03:853 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:1) 18:39:03:853 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:03:853 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:03:853 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:39:03:853 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:853 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:853 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:853 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:853 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:854 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:854 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:03:854 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:39:03:885 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207642 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207642 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991575) 18:39:03:885 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207643 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207643 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991576) 18:39:03:916 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:03:916 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:03:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:03:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:03:917 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:03:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:03:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:03:917 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:03:957 CTIOS1-ctios Trace: >>CG:[agent.5000.6600]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8966 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21024 AGID:6600 AGInstr:21024 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6600 AGAvailStatus:0) 18:39:03:957 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6600]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:03:957 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6600]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:04:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420901]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420901 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41052 ConnDevID:41052 MsgID:eCallBeginEvent DvrKey:call.5000.2131420901) 18:39:04:043 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420901 18:39:04:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420901]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420901 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41052 CallngDevID:41052 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420901) 18:39:04:043 CTIOS1-ctios Trace: [call.5000.2131420901] CallConnection(41052.0) found DeviceID(41052) AgentID(). 18:39:04:043 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:04:043 CTIOS1-ctios Trace: Added CallConnection(41052.0). 18:39:04:043 CTIOS1-ctios Trace: [call.5000.2131420901]::CreateCallConnection(): CallConnection(41052.0) created successfully. 18:39:04:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420901]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420901 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420901 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41052 NewConnDevID:41052 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420901) 18:39:04:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420901]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420901 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41052 CallngDevID:41052 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420901) 18:39:04:044 CTIOS1-ctios Trace: [call.5000.2131420901] Found CallConnection(41052.0) for device 41052. 18:39:04:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420901]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420901 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420901 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41052 NewConnDevID:41052 RCallKeyDay:151314 RCallKeyCID:207642 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420901 ICMEntUniqID:icm.151314.207642 RCallKeySeq#:1) 18:39:04:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420901.41052]:eCallBeginEvent,Msk(bf0002) 18:39:04:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420901.41052]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:04:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420901]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420901 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41052 AlrtgDevID: CallngDevID:41052 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420901 Trnk#:0 TrnkGrp#:0) 18:39:04:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420901.41052]:eCallDataUpdateEvent,Msk(bf0002) 18:39:04:044 CTIOS1-ctios Trace: [call.5000.2131420901] Found CallConnection(41052.0) for device 41052. 18:39:04:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420901.41052]:eCallOriginatedEvent,Msk(bf0002) 18:39:04:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420901.41052]:eCallDataUpdateEvent,Msk(bf0002) 18:39:04:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420901]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420901 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41052 AlrtgDevID:51023 CallngDevID:41052 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420901 Trnk#:0 TrnkGrp#:0) 18:39:04:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420901.41052]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:04:044 CTIOS1-ctios Trace: [call.5000.2131420901] Found CallConnection(41052.0) for device 41052. 18:39:04:044 CTIOS1-ctios Trace: [call.5000.2131420901]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:04:045 CTIOS1-ctios Trace: [call.5000.2131420901] CallConnection(41052.0) found DeviceID(51023) AgentID(33632). 18:39:04:045 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:04:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420901]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420901 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420901 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41052 NewConnDevID:41052 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420901 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105143))) 18:39:04:045 CTIOS1-ctios Trace: Added CallConnection(41052.0). 18:39:04:045 CTIOS1-ctios Trace: [call.5000.2131420901]::CreateCallConnection(): CallConnection(41052.0) created successfully. 18:39:04:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420901]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420901 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41052 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420901 Trnk#:0 TrnkGrp#:0) 18:39:04:045 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:04:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420901]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420901 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420901) 18:39:04:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420901.51023]:eCallBeginEvent 18:39:04:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420901.41052]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:04:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420901.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:04:045 CTIOS1-ctios Trace: [call.5000.2131420901] Found CallConnection(41052.0). 18:39:04:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420901.41052]:eCallDataUpdateEvent,Msk(bf0002) 18:39:04:045 CTIOS1-ctios Trace: [call.5000.2131420901] Found CallConnection(41052.0). 18:39:04:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420901.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:04:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420901.41052]:eCallEstablishedEvent,Msk(bf01a6) 18:39:04:045 CTIOS1-ctios Trace: [call.5000.2131420901] Found CallConnection(51023.0). 18:39:04:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420901.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:04:045 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:04:045 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:04:045 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:04:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420901.41052]: eCallHeldEvent,Msk(bf0126) 18:39:04:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420901.51023]: eCallHeldEvent,Msk(bf000a) 18:39:04:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420902]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420902 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41053 ConnDevID:41053 MsgID:eCallBeginEvent DvrKey:call.5000.2131420902) 18:39:04:047 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420902 18:39:04:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420902]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420902 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41053 CallngDevID:41053 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420902) 18:39:04:047 CTIOS1-ctios Trace: [call.5000.2131420902] CallConnection(41053.0) found DeviceID(41053) AgentID(). 18:39:04:047 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:04:047 CTIOS1-ctios Trace: Added CallConnection(41053.0). 18:39:04:047 CTIOS1-ctios Trace: [call.5000.2131420902]::CreateCallConnection(): CallConnection(41053.0) created successfully. 18:39:04:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420902]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420902 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420902 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41053 NewConnDevID:41053 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420902) 18:39:04:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420902]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420902 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41053 CallngDevID:41053 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420902) 18:39:04:047 CTIOS1-ctios Trace: [call.5000.2131420902] Found CallConnection(41053.0) for device 41053. 18:39:04:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420902]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420902 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420902 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41053 NewConnDevID:41053 RCallKeyDay:151314 RCallKeyCID:207643 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420902 ICMEntUniqID:icm.151314.207643 RCallKeySeq#:1) 18:39:04:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420902]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420902 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41053 AlrtgDevID: CallngDevID:41053 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420902 Trnk#:0 TrnkGrp#:0) 18:39:04:048 CTIOS1-ctios Trace: [call.5000.2131420902] Found CallConnection(41053.0) for device 41053. 18:39:04:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420902.41053]:eCallBeginEvent,Msk(bf0002) 18:39:04:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420902.41053]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:04:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420902.41053]:eCallDataUpdateEvent,Msk(bf0002) 18:39:04:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420902.41053]:eCallOriginatedEvent,Msk(bf0002) 18:39:04:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420902.41053]:eCallDataUpdateEvent,Msk(bf0002) 18:39:04:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420902.41053]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:04:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420902]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420902 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41053 AlrtgDevID:51044 CallngDevID:41053 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420902 Trnk#:0 TrnkGrp#:0) 18:39:04:048 CTIOS1-ctios Trace: [call.5000.2131420902] Found CallConnection(41053.0) for device 41053. 18:39:04:048 CTIOS1-ctios Trace: [call.5000.2131420902]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:04:048 CTIOS1-ctios Trace: [call.5000.2131420902] CallConnection(41053.0) found DeviceID(51044) AgentID(05230). 18:39:04:049 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:04:049 CTIOS1-ctios Trace: Added CallConnection(41053.0). 18:39:04:049 CTIOS1-ctios Trace: [call.5000.2131420902]::CreateCallConnection(): CallConnection(41053.0) created successfully. 18:39:04:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420902]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420902 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420902 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41053 NewConnDevID:41053 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420902 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105143))) 18:39:04:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420902]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420902 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41053 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420902 Trnk#:0 TrnkGrp#:0) 18:39:04:049 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:04:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420902]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420902 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420902) 18:39:04:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420902.51044]:eCallBeginEvent 18:39:04:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420902.41053]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:04:049 CTIOS1-ctios Trace: [call.5000.2131420902] Found CallConnection(41053.0). 18:39:04:049 CTIOS1-ctios Trace: [call.5000.2131420902] Found CallConnection(41053.0). 18:39:04:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420902.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:04:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420902.41053]:eCallDataUpdateEvent,Msk(bf0002) 18:39:04:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420902.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:04:049 CTIOS1-ctios Trace: [call.5000.2131420902] Found CallConnection(51044.0). 18:39:04:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420902.41053]:eCallEstablishedEvent,Msk(bf01a6) 18:39:04:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420902.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:04:049 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:04:049 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:04:049 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:04:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420902.41053]: eCallHeldEvent,Msk(bf0126) 18:39:04:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420902.51044]: eCallHeldEvent,Msk(bf000a) 18:39:04:116 CTIOS1-ctios Trace: >>CG:[call.5000.2131420901]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420901 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420901 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41052 NewConnDevID:41052 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420901 ecc:(...)) 18:39:04:117 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420901.41052]:eCallDataUpdateEvent,Msk(bf0126) 18:39:04:117 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420901.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:04:117 CTIOS1-ctios Trace: >>CG:[call.5000.2131420902]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420902 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420902 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41053 NewConnDevID:41053 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420902 ecc:(...)) 18:39:04:118 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420902.41053]:eCallDataUpdateEvent,Msk(bf0126) 18:39:04:118 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420902.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:04:274 CTIOS1-ctios Trace: >>CG:[call.5000.198845305]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845305 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845305 NewConnDevIDTyp:0 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2132577931 CallWrpupData:PSTN_1218_No DialTone ,211 NewConnDevID:21067 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845305 ecc:(...)) 18:39:04:275 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845305.2132577931]:eCallDataUpdateEvent 18:39:04:275 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845305.21067]:eCallDataUpdateEvent 18:39:04:411 CTIOS1-ctios Trace: >>CG:[call.5000.2131420901]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420901 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420901) 18:39:04:411 CTIOS1-ctios Trace: >>CG:[call.5000.2131420901]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420901 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41052 RelDevID:41052 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420901) 18:39:04:411 CTIOS1-ctios Trace: >>CG:[call.5000.2131420901]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420901 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41052 MsgID:eCallClearedEvent DvrKey:call.5000.2131420901) 18:39:04:411 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420901.41052]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:04:411 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420901.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:04:411 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420901.41052]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:04:411 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420901.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:04:412 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420901.41052]:eCallClearedEvent,Msk(3f0000) 18:39:04:412 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420901.51023]:eCallClearedEvent,Msk(3f0000) 18:39:04:412 CTIOS1-ctios Trace: >>CG:[call.5000.2131420901]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420901 ConnDevIDTyp:0 ConnDevID:41052 MsgID:eCallEndEvent DvrKey:call.5000.2131420901) 18:39:04:412 CTIOS1-ctios Trace: Removed CallConnection(41052.0). 18:39:04:413 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:04:413 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420901 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:04:413 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:04:413 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420901.41052]:eCallEndEvent 18:39:04:413 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420901.51023]:eCallEndEvent 18:39:04:413 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:04:413 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:04:413 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:04:421 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:1) 18:39:04:422 CTIOS1-ctios Trace: >>CG:[call.5000.46856132]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856132 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42049 ConnDevID:42049 MsgID:eCallBeginEvent DvrKey:call.5000.46856132 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105143))) 18:39:04:422 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856132 18:39:04:422 CTIOS1-ctios Trace: >>CG:[call.5000.46856132]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856132 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42049 CallngDevID:42049 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856132) 18:39:04:422 CTIOS1-ctios Trace: [call.5000.46856132] CallConnection(42049.0) found DeviceID(42049) AgentID(42299). 18:39:04:422 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:04:422 CTIOS1-ctios Trace: Added CallConnection(42049.0). 18:39:04:422 CTIOS1-ctios Trace: [call.5000.46856132]::CreateCallConnection(): CallConnection(42049.0) created successfully. 18:39:04:422 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:39:04:422 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:39:04:422 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:39:04:422 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:04:423 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:04:423 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:04:423 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:04:423 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:04:423 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:04:423 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:04:423 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856132.42049]:eCallBeginEvent,Msk(bf0002) 18:39:04:423 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856132.42049]:eCallBeginEvent,Msk(bf0002) 18:39:04:423 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856132.42049]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:04:423 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856132.42049]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:04:423 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:39:04:423 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:39:04:423 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:04:423 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:04:424 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:04:424 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:04:424 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:04:424 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:04:424 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:04:438 CTIOS1-ctios Trace: >>CG:[call.5000.2131420902]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420902 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420902) 18:39:04:438 CTIOS1-ctios Trace: >>CG:[call.5000.2131420902]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420902 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41053 RelDevID:41053 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420902) 18:39:04:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420902.41053]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:04:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420902.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:04:439 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420902.41053]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:04:439 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420902.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:04:439 CTIOS1-ctios Trace: >>CG:[call.5000.2131420902]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420902 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41053 MsgID:eCallClearedEvent DvrKey:call.5000.2131420902) 18:39:04:439 CTIOS1-ctios Trace: >>CG:[call.5000.2131420902]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420902 ConnDevIDTyp:0 ConnDevID:41053 MsgID:eCallEndEvent DvrKey:call.5000.2131420902) 18:39:04:439 CTIOS1-ctios Trace: Removed CallConnection(41053.0). 18:39:04:439 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:04:439 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420902 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:04:439 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420902.41053]:eCallClearedEvent,Msk(3f0000) 18:39:04:439 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420902.51044]:eCallClearedEvent,Msk(3f0000) 18:39:04:439 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420902.41053]:eCallEndEvent 18:39:04:439 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:04:439 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420902.51044]:eCallEndEvent 18:39:04:439 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:04:439 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:04:440 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:04:444 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32373181 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5973 LogdOnTimeTdy:9383 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5974 LogdOnTimeSess:9383 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:04:444 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:39:04:444 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:04:444 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:04:469 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32373182 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5141 LogdOnTimeTdy:9478 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:317 LogdOnTimeSess:732 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:04:491 CTIOS1-ctios Trace: >>CG:[agent.5000.42387]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:307 SGID:5019 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8893 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42244 AGID:42387 AGInstr:42244 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42387 AGAvailStatus:0) 18:39:04:491 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42387]:eAgentStateEvent(eTalking),Msk(0) 18:39:04:491 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42387]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:04:491 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42387]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:04:491 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42387]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:04:492 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42387]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:04:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42387]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:04:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42387]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:04:492 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42387]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:04:492 CTIOS1-ctios Trace: >>CG:[call.5000.46856131]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856131 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856131 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0924302977 NewConnDevID:0924302977 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856131 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105144))) 18:39:04:492 CTIOS1-ctios Trace: >>CG:[call.5000.46856131]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856131 ConnDevIDTyp:0 SVC#:207 SVCID:5018 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:307 SGID:5019 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42244 CallngDevID:0924302977 CalldDevID:42244 LstRedirDevID:(null) AnsDevID:42244 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856131 Trnk#:0 TrnkGrp#:0) 18:39:04:492 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856131.0924302977]:eCallDataUpdateEvent,Msk(bf0002) 18:39:04:492 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856131.42244]:eCallDataUpdateEvent,Msk(3f0001) 18:39:04:492 CTIOS1-ctios Trace: [call.5000.46856131] Found CallConnection(0924302977.1). 18:39:04:492 CTIOS1-ctios Trace: [call.5000.46856131] Found CallConnection(0924302977.1). 18:39:04:493 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856131.0924302977]:eCallEstablishedEvent,Msk(bf01a6) 18:39:04:493 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856131.42244]:eCallEstablishedEvent,Msk(bf01a6) 18:39:04:494 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:39:04:494 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:04:494 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:04:581 CTIOS1-ctios Trace: >>CG:[call.5000.46856132]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856132 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42049 RelDevID:42049 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856132) 18:39:04:581 CTIOS1-ctios Trace: >>CG:[call.5000.46856132]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856132 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42049 MsgID:eCallClearedEvent DvrKey:call.5000.46856132) 18:39:04:581 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856132.42049]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:04:581 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856132.42049]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:04:581 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856132.42049]:eCallClearedEvent,Msk(3f0000) 18:39:04:581 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856132.42049]:eCallClearedEvent,Msk(3f0000) 18:39:04:582 CTIOS1-ctios Trace: >>CG:[call.5000.46856132]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856132 ConnDevIDTyp:0 ConnDevID:42049 MsgID:eCallEndEvent DvrKey:call.5000.46856132) 18:39:04:582 CTIOS1-ctios Trace: Removed CallConnection(42049.0). 18:39:04:582 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856132 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:04:582 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856132.42049]:eCallEndEvent 18:39:04:582 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856132.42049]:eCallEndEvent 18:39:04:582 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:1) 18:39:04:582 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:04:582 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:04:582 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:04:583 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:04:583 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:04:583 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:04:583 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:04:583 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:04:583 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:04:612 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eQueryAgentStatisticsConf(IID:32373183 PrphID:5000 AGExt:42049 AGID:42299 AGInstr:42049 UniqObjID:agent.5000.42299 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2662 LogdOnTimeTdy:10800 NotRdyTimeTdy:1764 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:29 HdlCallsTlkTimeTdy:6143 HdlCallsTimeTdy:6304 IncCallsHldTdy:1 IncCallsHldTimeTdy:47 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2090 LogdOnTimeSess:5862 NotRdyTimeSess:196 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:16 HdlCallsTlkTimeSess:3413 HdlCallsTimeSess:3525 IncCallsHldSess:1 IncCallsHldTimeSess:47 IntCallsSess:190 IntCallsTimeSess:62 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:236 IntCallsTimeTdy:82 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:114 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:39:04:612 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eOnNewAgentStatisticsEvent 18:39:04:682 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:39:04:682 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:04:682 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:04:766 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:39:04:766 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:04:766 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:04:815 CTIOS1-ctios Trace: ->RCV[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4) a=48300][call.5000.46855670.42524]:eClearConnectionRequest 18:39:04:833 CTIOS1-ctios Trace: [call.5000.46855647] Found CallConnection(42539.0) for device 42539. 18:39:04:835 CTIOS1-ctios Trace: [call.5000.46855647] Found CallConnection(42539.0) for device 42539. 18:39:04:835 CTIOS1-ctios Trace: >>CG:[call.5000.46855647]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855647 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42539 RelDevID:42539 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855647) 18:39:04:835 CTIOS1-ctios Trace: >>CG:[call.5000.46855647]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855647 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03005223948 RelDevID:03005223948 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855647) 18:39:04:835 CTIOS1-ctios Trace: >>CG:[call.5000.46855647]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855647 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03005223948 MsgID:eCallClearedEvent DvrKey:call.5000.46855647) 18:39:04:835 CTIOS1-ctios Trace: >>CG:[agent.5000.48782]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:610 SGID:6063 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11107 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42539 AGID:48782 AGInstr:42539 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48782 AGAvailStatus:0) 18:39:04:835 CTIOS1-ctios Trace: [agent.5000.48782]: Current Wrapup Mode = 3 18:39:04:836 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855647.03005223948]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:04:836 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855647.42539]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:04:836 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855647.42539]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:04:836 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855647.03005223948]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:04:836 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855647.42539]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:04:836 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855647.42539]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:04:836 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855647.03005223948]:eCallClearedEvent,Msk(3f0000) 18:39:04:836 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855647.42539]:eCallClearedEvent,Msk(3f0000) 18:39:04:836 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855647.42539]:eCallClearedEvent,Msk(3f0000) 18:39:04:836 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:04:836 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48782]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:04:836 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:04:836 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:04:836 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:04:837 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:04:837 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:04:837 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:04:837 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:04:837 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48782]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:04:837 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:04:846 CTIOS1-ctios Trace: >>CG:[agent.5000.6600]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8966 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21024 AGID:6600 AGInstr:21024 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6600 AGAvailStatus:1) 18:39:04:846 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6600]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:04:846 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6600]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:04:880 CTIOS1-ctios Trace: [call.5000.46855670] Found CallConnection(42524.0) for device 42524. 18:39:04:881 CTIOS1-ctios Trace: [call.5000.46855670] Found CallConnection(42524.0) for device 42524. 18:39:04:881 CTIOS1-ctios Trace: >>CG:[call.5000.46855670]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855670 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42524 RelDevID:42524 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855670) 18:39:04:881 CTIOS1-ctios Trace: >>CG:[call.5000.46855670]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855670 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3355402009 RelDevID:3355402009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855670) 18:39:04:881 CTIOS1-ctios Trace: >>CG:[call.5000.46855670]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855670 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3355402009 MsgID:eCallClearedEvent DvrKey:call.5000.46855670) 18:39:04:882 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855670.3355402009]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:04:882 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855670.42524]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:04:882 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855670.42524]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:04:882 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855670.3355402009]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:04:882 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855670.42524]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:04:882 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855670.42524]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:04:882 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855670.3355402009]:eCallClearedEvent,Msk(3f0000) 18:39:04:882 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855670.42524]:eCallClearedEvent,Msk(3f0000) 18:39:04:882 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855670.42524]:eCallClearedEvent,Msk(3f0000) 18:39:04:882 CTIOS1-ctios Trace: >>CG:[agent.5000.48300]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10290 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42524 AGID:48300 AGInstr:42524 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48300 AGAvailStatus:0) 18:39:04:882 CTIOS1-ctios Trace: [agent.5000.48300]: Current Wrapup Mode = 3 18:39:04:882 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48300]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:04:882 CTIOS1-ctios Trace: >>CG:[call.5000.46855670.42524]:eClearConnectionConf(UniqObjID:call.5000.46855670.42524 MsgID:eClearConnectionConf TgtCILClntID:FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)) 18:39:04:882 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48300]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:04:882 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855670.42524]:eClearConnectionConf,Msk(3f0000) 18:39:05:025 CTIOS1-ctios Trace: [call.5000.46856131] Found CallConnection(42244.0) for device 42244. 18:39:05:056 CTIOS1-ctios Trace: [call.5000.46856131] Found CallConnection(42244.0) for device 42244. 18:39:05:148 CTIOS1-ctios Trace: >>CG:[call.5000.198845305]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845305 ConnDevIDTyp:0 ConnDevID:21067 MsgID:eCallEndEvent DvrKey:call.5000.198845305) 18:39:05:148 CTIOS1-ctios Trace: Removed CallConnection(2132577931.1). 18:39:05:148 CTIOS1-ctios Trace: Removed CallConnection(21067.0). 18:39:05:148 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845305 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:05:148 CTIOS1-ctios Trace: >>CG:[agent.5000.36304]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10421 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21067 AGID:36304 AGInstr:21067 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36304 AGAvailStatus:1) 18:39:05:149 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845305.2132577931]:eCallEndEvent 18:39:05:149 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845305.21067]:eCallEndEvent 18:39:05:149 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36304]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:05:149 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36304]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:05:321 CTIOS1-ctios Trace: >>CG:[call.5000.46856131]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856131 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856131 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0924302977 NewConnDevID:0924302977 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856131 ecc:(...)) 18:39:05:321 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856131.0924302977]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:05:322 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856131.42244]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:05:334 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:0) 18:39:05:334 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:05:335 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:05:374 CTIOS1-ctios Trace: >>CG:[call.5000.46855719]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855719 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855719 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0512602886 CallWrpupData:1236_0800_789_789 EVO Activation ,112 NewConnDevID:42551 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855719 ecc:(...)) 18:39:05:374 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855719.0512602886]:eCallDataUpdateEvent 18:39:05:374 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855719.42551]:eCallDataUpdateEvent 18:39:05:411 CTIOS1-ctios Trace: [call.5000.46855508] Found CallConnection(42617.0) for device 42617. 18:39:05:412 CTIOS1-ctios Trace: [call.5000.46855508] Found CallConnection(42617.0) for device 42617. 18:39:05:412 CTIOS1-ctios Trace: >>CG:[call.5000.46855508]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855508 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42617 RelDevID:42617 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855508) 18:39:05:412 CTIOS1-ctios Trace: >>CG:[call.5000.46855508]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855508 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03235946286 RelDevID:03235946286 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855508) 18:39:05:412 CTIOS1-ctios Trace: >>CG:[call.5000.46855508]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855508 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03235946286 MsgID:eCallClearedEvent DvrKey:call.5000.46855508) 18:39:05:412 CTIOS1-ctios Trace: >>CG:[agent.5000.42507]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:566 SGID:6591 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9405 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42617 AGID:42507 AGInstr:42617 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42507 AGAvailStatus:0) 18:39:05:413 CTIOS1-ctios Trace: [agent.5000.42507]: Current Wrapup Mode = 3 18:39:05:413 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855508.03235946286]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:05:413 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855508.42617]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:05:413 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855508.03235946286]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:05:413 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855508.42617]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:05:413 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855508.03235946286]:eCallClearedEvent,Msk(3f0000) 18:39:05:413 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855508.42617]:eCallClearedEvent,Msk(3f0000) 18:39:05:413 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42507]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:05:413 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42507]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:05:541 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:591 SGID:9683 SGPri:0 MonID:0 NumNamVars:13 NumNamArrs:4 MRDID:1 AGInstr:21067 ANI:02134647710 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:205066 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.205066 RCallKeySeq#:1 CallTypIDTag:5260 PreCallIIDTag:7987578) 18:39:05:572 CTIOS1-ctios Trace: >>CG:[agent.5000.36304]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10421 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21067 AGID:36304 AGInstr:21067 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36304 AGAvailStatus:0) 18:39:05:572 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36304]:eAgentStateEvent(eReserved),Msk(0) 18:39:05:572 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36304]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:05:643 CTIOS1-ctios Trace: ->RCV[FE7-48-DAE1-5912-dotNET_Sess(31914638)_EvtThd(4) a=42825][call.5000.46855553.42059]:eSetCallDataRequest 18:39:05:643 CTIOS1-ctios Trace: [call.5000.46855553.42059] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:05:643 CTIOS1-ctios Trace: <-SND[FE7-48-DAE1-5912-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855553.42059]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:05:660 CTIOS1-ctios Trace: >>CG:[call.5000.198845542]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845542 CallTyp:2 ConnDevIDTyp:1 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 ANI:02134647710 DNIS:21067 Dialed#:45433 ConnDevID:02134647710 RCallKeyDay:151314 RCallKeyCID:205066 MsgID:eCallBeginEvent DvrKey:call.5000.198845542 ecc:(...) ICMEntUniqID:icm.151314.205066 RCallKeySeq#:2) 18:39:05:661 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845542 18:39:05:661 CTIOS1-ctios Trace: >>CG:[call.5000.198845542]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845542 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:02134647710 AlrtgDevID:(null) CallngDevID:02134647710 CalldDevID:21067 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845542 Trnk#:0 TrnkGrp#:0) 18:39:05:661 CTIOS1-ctios Trace: [call.5000.198845542]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 02134647710. 18:39:05:661 CTIOS1-ctios Trace: CallConnection(02134647710.1) created AgentObject (Device) for DeviceID(02134647710). 18:39:05:661 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:05:661 CTIOS1-ctios Trace: Added CallConnection(02134647710.1). 18:39:05:661 CTIOS1-ctios Trace: [call.5000.198845542]::CreateCallConnection(): CallConnection(02134647710.1) created successfully. 18:39:05:661 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845542.02134647710]:eCallBeginEvent 18:39:05:661 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845542.02134647710]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:05:662 CTIOS1-ctios Trace: >>CG:[call.5000.198845542]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845542 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:591 SGID:9683 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:02134647710 AlrtgDevID:21067 CallngDevID:02134647710 CalldDevID:21067 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845542 Trnk#:0 TrnkGrp#:0) 18:39:05:662 CTIOS1-ctios Trace: [call.5000.198845542] Found CallConnection(02134647710.1) for device 02134647710. 18:39:05:662 CTIOS1-ctios Trace: [call.5000.198845542]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21067. 18:39:05:662 CTIOS1-ctios Trace: [call.5000.198845542] CallConnection(02134647710.1) found DeviceID(21067) AgentID(36304). 18:39:05:662 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:05:662 CTIOS1-ctios Trace: Added CallConnection(02134647710.1). 18:39:05:662 CTIOS1-ctios Trace: [call.5000.198845542]::CreateCallConnection(): CallConnection(02134647710.1) created successfully. 18:39:05:662 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845542.21067]:eCallBeginEvent 18:39:05:662 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845542.02134647710]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:05:662 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845542.21067]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:05:702 CTIOS1-ctios Trace: >>CG:[call.5000.46855553]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855553 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855553 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03234258519 CallWrpupData:BB_1218_RepeatedCall/PreviousSROpenwith NewConnDevID:42059 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855553 ecc:(...)) 18:39:05:703 CTIOS1-ctios Trace: >>CG:[call.5000.46855553.42059]:eSetCallDataConf(UniqObjID:call.5000.46855553.42059 MsgID:eSetCallDataConf TgtCILClntID:FE7-48-DAE1-5912-dotNET_Sess(31914638)_EvtThd(4)) 18:39:05:703 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855553.03234258519]:eCallDataUpdateEvent 18:39:05:703 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855553.42059]:eCallDataUpdateEvent 18:39:05:703 CTIOS1-ctios Trace: <-SND[FE7-48-DAE1-5912-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855553.42059]:eCallDataUpdateEvent 18:39:05:835 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:1) 18:39:05:835 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:05:835 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:05:873 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207651 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207651 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991588) 18:39:05:878 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207652 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207652 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991589) 18:39:05:903 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:05:903 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:05:903 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:05:903 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:05:908 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:05:908 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:05:908 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:05:908 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:05:989 CTIOS1-ctios Trace: >>CG:[agent.5000.48224]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10156 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42144 AGID:48224 AGInstr:42144 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48224 AGAvailStatus:0) 18:39:05:989 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:05:989 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:05:989 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:05:989 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:05:989 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:05:989 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:05:989 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:05:990 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:06:030 CTIOS1-ctios Trace: >>CG:[call.5000.2131420903]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420903 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41077 ConnDevID:41077 MsgID:eCallBeginEvent DvrKey:call.5000.2131420903) 18:39:06:030 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420903 18:39:06:030 CTIOS1-ctios Trace: >>CG:[call.5000.2131420903]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420903 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41077 CallngDevID:41077 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420903) 18:39:06:030 CTIOS1-ctios Trace: [call.5000.2131420903] CallConnection(41077.0) found DeviceID(41077) AgentID(). 18:39:06:030 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:06:030 CTIOS1-ctios Trace: Added CallConnection(41077.0). 18:39:06:030 CTIOS1-ctios Trace: [call.5000.2131420903]::CreateCallConnection(): CallConnection(41077.0) created successfully. 18:39:06:030 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420903.41077]:eCallBeginEvent,Msk(bf0002) 18:39:06:030 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420903.41077]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:06:030 CTIOS1-ctios Trace: >>CG:[call.5000.2131420903]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420903 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420903 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41077 NewConnDevID:41077 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420903) 18:39:06:030 CTIOS1-ctios Trace: >>CG:[call.5000.2131420903]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420903 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41077 CallngDevID:41077 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420903) 18:39:06:030 CTIOS1-ctios Trace: [call.5000.2131420903] Found CallConnection(41077.0) for device 41077. 18:39:06:030 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420903.41077]:eCallDataUpdateEvent,Msk(bf0002) 18:39:06:030 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420903.41077]:eCallOriginatedEvent,Msk(bf0002) 18:39:06:031 CTIOS1-ctios Trace: >>CG:[call.5000.2131420903]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420903 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420903 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41077 NewConnDevID:41077 RCallKeyDay:151314 RCallKeyCID:207651 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420903 ICMEntUniqID:icm.151314.207651 RCallKeySeq#:1) 18:39:06:031 CTIOS1-ctios Trace: >>CG:[call.5000.2131420903]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420903 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41077 AlrtgDevID: CallngDevID:41077 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420903 Trnk#:0 TrnkGrp#:0) 18:39:06:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420903.41077]:eCallDataUpdateEvent,Msk(bf0002) 18:39:06:031 CTIOS1-ctios Trace: [call.5000.2131420903] Found CallConnection(41077.0) for device 41077. 18:39:06:031 CTIOS1-ctios Trace: >>CG:[call.5000.2131420903]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420903 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41077 AlrtgDevID:51044 CallngDevID:41077 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420903 Trnk#:0 TrnkGrp#:0) 18:39:06:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420903.41077]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:06:031 CTIOS1-ctios Trace: [call.5000.2131420903] Found CallConnection(41077.0) for device 41077. 18:39:06:031 CTIOS1-ctios Trace: [call.5000.2131420903]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:06:031 CTIOS1-ctios Trace: [call.5000.2131420903] CallConnection(41077.0) found DeviceID(51044) AgentID(05230). 18:39:06:031 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:06:031 CTIOS1-ctios Trace: Added CallConnection(41077.0). 18:39:06:031 CTIOS1-ctios Trace: [call.5000.2131420903]::CreateCallConnection(): CallConnection(41077.0) created successfully. 18:39:06:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420903.51044]:eCallBeginEvent 18:39:06:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420903.41077]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:06:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420903.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:06:032 CTIOS1-ctios Trace: >>CG:[call.5000.2131420903]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420903 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420903 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41077 NewConnDevID:41077 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420903 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105145))) 18:39:06:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420903.41077]:eCallDataUpdateEvent,Msk(bf0002) 18:39:06:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420903.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:06:032 CTIOS1-ctios Trace: >>CG:[call.5000.2131420903]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420903 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41077 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420903 Trnk#:0 TrnkGrp#:0) 18:39:06:032 CTIOS1-ctios Trace: [call.5000.2131420903] Found CallConnection(41077.0). 18:39:06:032 CTIOS1-ctios Trace: [call.5000.2131420903] Found CallConnection(41077.0). 18:39:06:032 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:06:032 CTIOS1-ctios Trace: >>CG:[call.5000.2131420903]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420903 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420903) 18:39:06:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420903.41077]:eCallEstablishedEvent,Msk(bf01a6) 18:39:06:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420903.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:06:033 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:06:033 CTIOS1-ctios Trace: [call.5000.2131420903] Found CallConnection(51044.0). 18:39:06:033 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:06:033 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:06:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420903.41077]: eCallHeldEvent,Msk(bf0126) 18:39:06:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420903.51044]: eCallHeldEvent,Msk(bf000a) 18:39:06:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420904]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420904 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41078 ConnDevID:41078 MsgID:eCallBeginEvent DvrKey:call.5000.2131420904) 18:39:06:034 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420904 18:39:06:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420904]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420904 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41078 CallngDevID:41078 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420904) 18:39:06:034 CTIOS1-ctios Trace: [call.5000.2131420904] CallConnection(41078.0) found DeviceID(41078) AgentID(). 18:39:06:034 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:06:034 CTIOS1-ctios Trace: Added CallConnection(41078.0). 18:39:06:034 CTIOS1-ctios Trace: [call.5000.2131420904]::CreateCallConnection(): CallConnection(41078.0) created successfully. 18:39:06:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420904.41078]:eCallBeginEvent,Msk(bf0002) 18:39:06:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420904.41078]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:06:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420904]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420904 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420904 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41078 NewConnDevID:41078 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420904) 18:39:06:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420904.41078]:eCallDataUpdateEvent,Msk(bf0002) 18:39:06:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420904]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420904 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41078 CallngDevID:41078 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420904) 18:39:06:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420904]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420904 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420904 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41078 NewConnDevID:41078 RCallKeyDay:151314 RCallKeyCID:207652 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420904 ICMEntUniqID:icm.151314.207652 RCallKeySeq#:1) 18:39:06:036 CTIOS1-ctios Trace: [call.5000.2131420904] Found CallConnection(41078.0) for device 41078. 18:39:06:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420904]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420904 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41078 AlrtgDevID: CallngDevID:41078 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420904 Trnk#:0 TrnkGrp#:0) 18:39:06:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420904]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420904 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41078 AlrtgDevID:51023 CallngDevID:41078 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420904 Trnk#:0 TrnkGrp#:0) 18:39:06:036 CTIOS1-ctios Trace: [call.5000.2131420904] Found CallConnection(41078.0) for device 41078. 18:39:06:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420904.41078]:eCallOriginatedEvent,Msk(bf0002) 18:39:06:036 CTIOS1-ctios Trace: [call.5000.2131420904] Found CallConnection(41078.0) for device 41078. 18:39:06:036 CTIOS1-ctios Trace: [call.5000.2131420904]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:06:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420904.41078]:eCallDataUpdateEvent,Msk(bf0002) 18:39:06:036 CTIOS1-ctios Trace: [call.5000.2131420904] CallConnection(41078.0) found DeviceID(51023) AgentID(33632). 18:39:06:036 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:06:036 CTIOS1-ctios Trace: Added CallConnection(41078.0). 18:39:06:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420904.41078]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:06:036 CTIOS1-ctios Trace: [call.5000.2131420904]::CreateCallConnection(): CallConnection(41078.0) created successfully. 18:39:06:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420904.51023]:eCallBeginEvent 18:39:06:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420904.41078]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:06:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420904.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:06:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420904]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420904 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420904 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41078 NewConnDevID:41078 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420904 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105145))) 18:39:06:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420904]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420904 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41078 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420904 Trnk#:0 TrnkGrp#:0) 18:39:06:037 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:06:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420904.41078]:eCallDataUpdateEvent,Msk(bf0002) 18:39:06:037 CTIOS1-ctios Trace: [call.5000.2131420904] Found CallConnection(41078.0). 18:39:06:037 CTIOS1-ctios Trace: [call.5000.2131420904] Found CallConnection(41078.0). 18:39:06:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420904.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:06:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420904.41078]:eCallEstablishedEvent,Msk(bf01a6) 18:39:06:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420904.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:06:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:06:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:06:038 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:06:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420904]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420904 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420904) 18:39:06:038 CTIOS1-ctios Trace: [call.5000.2131420904] Found CallConnection(51023.0). 18:39:06:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420904.41078]: eCallHeldEvent,Msk(bf0126) 18:39:06:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420904.51023]: eCallHeldEvent,Msk(bf000a) 18:39:06:060 CTIOS1-ctios Trace: >>CG:[call.5000.46855719]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855719 ConnDevIDTyp:0 ConnDevID:42551 MsgID:eCallEndEvent DvrKey:call.5000.46855719) 18:39:06:060 CTIOS1-ctios Trace: Removed CallConnection(0512602886.1). 18:39:06:060 CTIOS1-ctios Trace: Removed CallConnection(42551.0). 18:39:06:060 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855719 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:06:060 CTIOS1-ctios Trace: >>CG:[agent.5000.48492]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10563 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42551 AGID:48492 AGInstr:42551 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48492 AGAvailStatus:1) 18:39:06:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855719.0512602886]:eCallEndEvent 18:39:06:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855719.42551]:eCallEndEvent 18:39:06:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:06:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:061 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48492]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:069 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:607 SVCID:6107 SG#:606 SGID:6059 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42633 ANI:0514443859 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207514 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207514 RCallKeySeq#:1 CallTypIDTag:5131 PreCallIIDTag:7991358) 18:39:06:070 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:06:094 CTIOS1-ctios Trace: >>CG:[call.5000.2131420903]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420903 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420903 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41077 NewConnDevID:41077 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420903 ecc:(...)) 18:39:06:094 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420903.41077]:eCallDataUpdateEvent,Msk(bf0126) 18:39:06:094 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420903.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:06:099 CTIOS1-ctios Trace: >>CG:[call.5000.2131420904]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420904 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420904 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41078 NewConnDevID:41078 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420904 ecc:(...)) 18:39:06:099 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420904.41078]:eCallDataUpdateEvent,Msk(bf0126) 18:39:06:099 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420904.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:06:100 CTIOS1-ctios Trace: >>CG:[agent.5000.48620]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10817 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42633 AGID:48620 AGInstr:42633 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48620 AGAvailStatus:0) 18:39:06:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:eAgentStateEvent(eReserved),Msk(0) 18:39:06:101 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48620]:eAgentStateEvent(eReserved),Msk(0) 18:39:06:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:06:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:06:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:06:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:06:101 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:06:102 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:06:102 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:06:102 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48620]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:06:102 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:06:144 CTIOS1-ctios Trace: >>CG:[call.5000.46856135]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856135 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0514443859 DNIS:42633 Dialed#:45233 ConnDevID:0514443859 RCallKeyDay:151314 RCallKeyCID:207514 MsgID:eCallBeginEvent DvrKey:call.5000.46856135 ecc:(...) ICMEntUniqID:icm.151314.207514 RCallKeySeq#:2) 18:39:06:144 CTIOS1-ctios Trace: >>CG:[call.5000.46856135]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856135 ConnDevIDTyp:1 SVC#:607 SVCID:6107 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0514443859 AlrtgDevID:(null) CallngDevID:0514443859 CalldDevID:42633 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856135 Trnk#:0 TrnkGrp#:0) 18:39:06:144 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856135 18:39:06:144 CTIOS1-ctios Trace: [call.5000.46856135]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0514443859. 18:39:06:144 CTIOS1-ctios Trace: CallConnection(0514443859.1) created AgentObject (Device) for DeviceID(0514443859). 18:39:06:144 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:06:144 CTIOS1-ctios Trace: Added CallConnection(0514443859.1). 18:39:06:144 CTIOS1-ctios Trace: [call.5000.46856135]::CreateCallConnection(): CallConnection(0514443859.1) created successfully. 18:39:06:144 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856135.0514443859]:eCallBeginEvent 18:39:06:144 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856135.0514443859]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:06:144 CTIOS1-ctios Trace: >>CG:[call.5000.46856135]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856135 ConnDevIDTyp:1 SVC#:607 SVCID:6107 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:606 SGID:6059 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0514443859 AlrtgDevID:42633 CallngDevID:0514443859 CalldDevID:42633 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856135 Trnk#:0 TrnkGrp#:0) 18:39:06:145 CTIOS1-ctios Trace: [call.5000.46856135] Found CallConnection(0514443859.1) for device 0514443859. 18:39:06:145 CTIOS1-ctios Trace: [call.5000.46856135]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42633. 18:39:06:145 CTIOS1-ctios Trace: [call.5000.46856135] CallConnection(0514443859.1) found DeviceID(42633) AgentID(48620). 18:39:06:145 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:06:145 CTIOS1-ctios Trace: Added CallConnection(0514443859.1). 18:39:06:145 CTIOS1-ctios Trace: [call.5000.46856135]::CreateCallConnection(): CallConnection(0514443859.1) created successfully. 18:39:06:145 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856135.42633]:eCallBeginEvent 18:39:06:145 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856135.42633]:eCallBeginEvent 18:39:06:145 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856135.0514443859]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:06:145 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856135.42633]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:06:145 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856135.42633]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:06:179 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:0) 18:39:06:180 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:06:180 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:06:180 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:06:180 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:06:180 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:06:180 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:06:180 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:06:180 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:06:288 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eNotReady) 18:39:06:387 CTIOS1-ctios Trace: >>CG:[call.5000.2131420904]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420904 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420904) 18:39:06:387 CTIOS1-ctios Trace: >>CG:[call.5000.2131420904]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420904 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41078 RelDevID:41078 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420904) 18:39:06:387 CTIOS1-ctios Trace: >>CG:[call.5000.2131420904]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420904 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41078 MsgID:eCallClearedEvent DvrKey:call.5000.2131420904) 18:39:06:387 CTIOS1-ctios Trace: >>CG:[call.5000.2131420904]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420904 ConnDevIDTyp:0 ConnDevID:41078 MsgID:eCallEndEvent DvrKey:call.5000.2131420904) 18:39:06:387 CTIOS1-ctios Trace: Removed CallConnection(41078.0). 18:39:06:387 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:06:387 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420904 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:06:387 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:06:388 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420904.41078]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:06:388 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420904.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:06:388 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420904.41078]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:06:388 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420904.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:06:388 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420904.41078]:eCallClearedEvent,Msk(3f0000) 18:39:06:388 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420904.51023]:eCallClearedEvent,Msk(3f0000) 18:39:06:388 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420904.41078]:eCallEndEvent 18:39:06:388 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420904.51023]:eCallEndEvent 18:39:06:388 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:06:388 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:388 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:419 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32373187 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5974 LogdOnTimeTdy:9385 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5974 LogdOnTimeSess:9385 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:06:421 CTIOS1-ctios Trace: >>CG:[agent.5000.48224]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10156 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42144 AGID:48224 AGInstr:42144 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48224 AGAvailStatus:1) 18:39:06:421 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:06:421 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:421 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:421 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:421 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:421 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:422 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:422 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:436 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:856 SGID:10598 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42068 ANI:0998500125 UsrToUsrInfo:(null) Dialed#:81120 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:204370 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.204370 RCallKeySeq#:10 CallTypIDTag:5340 PreCallIIDTag:7990875) 18:39:06:436 CTIOS1-ctios Trace: <-SND[FF8-57-D4FE-5212-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:06:439 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:39:06:439 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:06:439 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:06:439 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:06:441 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:39:06:441 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:39:06:466 CTIOS1-ctios Trace: >>CG:[agent.5000.48261]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10207 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42068 AGID:48261 AGInstr:42068 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48261 AGAvailStatus:0) 18:39:06:466 CTIOS1-ctios Trace: <-SND[FF8-57-D4FE-5212-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48261]:eAgentStateEvent(eReserved),Msk(0) 18:39:06:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48261]:eAgentStateEvent(eReserved),Msk(0) 18:39:06:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48261]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:06:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48261]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:06:467 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48261]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:06:467 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48261]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:06:467 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48261]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:06:467 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48261]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:06:467 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48261]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:06:474 CTIOS1-ctios Trace: >>CG:[call.5000.2131420903]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420903 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420903) 18:39:06:474 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420903.41077]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:06:475 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420903.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:06:475 CTIOS1-ctios Trace: >>CG:[call.5000.2131420903]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420903 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41077 RelDevID:41077 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420903) 18:39:06:475 CTIOS1-ctios Trace: >>CG:[call.5000.2131420903]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420903 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41077 MsgID:eCallClearedEvent DvrKey:call.5000.2131420903) 18:39:06:475 CTIOS1-ctios Trace: >>CG:[call.5000.2131420903]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420903 ConnDevIDTyp:0 ConnDevID:41077 MsgID:eCallEndEvent DvrKey:call.5000.2131420903) 18:39:06:475 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:06:475 CTIOS1-ctios Trace: Removed CallConnection(41077.0). 18:39:06:475 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:06:475 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420903 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:06:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420903.41077]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:06:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420903.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:06:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420903.41077]:eCallClearedEvent,Msk(3f0000) 18:39:06:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420903.51044]:eCallClearedEvent,Msk(3f0000) 18:39:06:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420903.41077]:eCallEndEvent 18:39:06:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420903.51044]:eCallEndEvent 18:39:06:476 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:06:476 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:476 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:484 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:1) 18:39:06:484 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:06:484 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:484 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:484 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:484 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:484 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:484 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:485 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:510 CTIOS1-ctios Trace: >>CG:[call.5000.46856136]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856136 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0998500125 DNIS:42068 Dialed#:81120 ConnDevID:0998500125 RCallKeyDay:151314 RCallKeyCID:204370 MsgID:eCallBeginEvent DvrKey:call.5000.46856136 ecc:(...) ICMEntUniqID:icm.151314.204370 RCallKeySeq#:11) 18:39:06:510 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856136 18:39:06:510 CTIOS1-ctios Trace: >>CG:[call.5000.46856136]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856136 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0998500125 AlrtgDevID:(null) CallngDevID:0998500125 CalldDevID:42068 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856136 Trnk#:0 TrnkGrp#:0) 18:39:06:510 CTIOS1-ctios Trace: [call.5000.46856136]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0998500125. 18:39:06:510 CTIOS1-ctios Trace: CallConnection(0998500125.1) created AgentObject (Device) for DeviceID(0998500125). 18:39:06:510 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:06:510 CTIOS1-ctios Trace: Added CallConnection(0998500125.1). 18:39:06:510 CTIOS1-ctios Trace: [call.5000.46856136]::CreateCallConnection(): CallConnection(0998500125.1) created successfully. 18:39:06:510 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856136.0998500125]:eCallBeginEvent 18:39:06:510 CTIOS1-ctios Trace: >>CG:[call.5000.46856136]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856136 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:856 SGID:10598 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0998500125 AlrtgDevID:42068 CallngDevID:0998500125 CalldDevID:42068 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856136 Trnk#:0 TrnkGrp#:0) 18:39:06:510 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856136.0998500125]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:06:510 CTIOS1-ctios Trace: [call.5000.46856136] Found CallConnection(0998500125.1) for device 0998500125. 18:39:06:510 CTIOS1-ctios Trace: [call.5000.46856136]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42068. 18:39:06:510 CTIOS1-ctios Trace: [call.5000.46856136] CallConnection(0998500125.1) found DeviceID(42068) AgentID(48261). 18:39:06:510 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:06:510 CTIOS1-ctios Trace: Added CallConnection(0998500125.1). 18:39:06:510 CTIOS1-ctios Trace: [call.5000.46856136]::CreateCallConnection(): CallConnection(0998500125.1) created successfully. 18:39:06:511 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32373188 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5142 LogdOnTimeTdy:9480 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:318 LogdOnTimeSess:734 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:06:511 CTIOS1-ctios Trace: <-SND[FF8-57-D4FE-5212-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856136.42068]:eCallBeginEvent 18:39:06:511 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856136.42068]:eCallBeginEvent 18:39:06:511 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856136.0998500125]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:06:511 CTIOS1-ctios Trace: <-SND[FF8-57-D4FE-5212-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856136.42068]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:06:511 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856136.42068]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:06:643 CTIOS1-ctios Trace: >>CG:[agent.5000.36304]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:591 SGID:9683 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10421 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21067 AGID:36304 AGInstr:21067 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36304 AGAvailStatus:0) 18:39:06:644 CTIOS1-ctios Trace: >>CG:[call.5000.198845542]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845542 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845542 NewConnDevIDTyp:1 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:02134647710 NewConnDevID:02134647710 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845542 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105146))) 18:39:06:644 CTIOS1-ctios Trace: >>CG:[call.5000.198845542]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845542 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:591 SGID:9683 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21067 CallngDevID:02134647710 CalldDevID:21067 LstRedirDevID:(null) AnsDevID:21067 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845542 Trnk#:0 TrnkGrp#:0) 18:39:06:644 CTIOS1-ctios Trace: [call.5000.198845542] Found CallConnection(02134647710.1). 18:39:06:644 CTIOS1-ctios Trace: [call.5000.198845542] Found CallConnection(02134647710.1). 18:39:06:644 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36304]:eAgentStateEvent(eTalking),Msk(0) 18:39:06:644 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36304]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:06:645 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845542.02134647710]:eCallDataUpdateEvent,Msk(bf0002) 18:39:06:645 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845542.21067]:eCallDataUpdateEvent,Msk(3f0001) 18:39:06:645 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845542.02134647710]:eCallEstablishedEvent,Msk(bf01a6) 18:39:06:645 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845542.21067]:eCallEstablishedEvent,Msk(bf01a6) 18:39:06:681 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eAvailable) 18:39:06:696 CTIOS1-ctios Trace: >>CG:[call.5000.46855553]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855553 ConnDevIDTyp:0 ConnDevID:42059 MsgID:eCallEndEvent DvrKey:call.5000.46855553) 18:39:06:696 CTIOS1-ctios Trace: Removed CallConnection(03234258519.1). 18:39:06:696 CTIOS1-ctios Trace: Removed CallConnection(42059.0). 18:39:06:696 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855553 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:06:696 CTIOS1-ctios Trace: >>CG:[agent.5000.42825]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10629 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42059 AGID:42825 AGInstr:42059 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42825 AGAvailStatus:1) 18:39:06:696 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855553.03234258519]:eCallEndEvent 18:39:06:696 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855553.42059]:eCallEndEvent 18:39:06:696 CTIOS1-ctios Trace: <-SND[FE7-48-DAE1-5912-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855553.42059]:eCallEndEvent 18:39:06:696 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42825]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:06:696 CTIOS1-ctios Trace: <-SND[FE7-48-DAE1-5912-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42825]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:06:696 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42825]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:696 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42825]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:697 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42825]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:697 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42825]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:697 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42825]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:697 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42825]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:697 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42825]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:727 CTIOS1-ctios Trace: >>CG:[agent.5000.42825]:eQueryAgentStatisticsConf(IID:32373190 PrphID:5000 AGExt:42059 AGID:42825 AGInstr:42059 UniqObjID:agent.5000.42825 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:768 LogdOnTimeTdy:5918 NotRdyTimeTdy:601 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:26 HdlCallsTlkTimeTdy:4305 HdlCallsTimeTdy:4519 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:768 LogdOnTimeSess:5918 NotRdyTimeSess:601 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:26 HdlCallsTlkTimeSess:4305 HdlCallsTimeSess:4519 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:214 HdlCallsAftCallTimeTdy:214 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:06:727 CTIOS1-ctios Trace: <-SND[FE7-48-DAE1-5912-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42825]:eOnNewAgentStatisticsEvent 18:39:06:741 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:1) 18:39:06:741 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:06:741 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:06:741 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:06:741 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:39:06:741 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:39:06:832 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:39:06:981 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:39:06:982 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:06:982 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:06:982 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:06:982 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:06:982 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:06:982 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:06:982 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:06:982 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:06:982 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:06:982 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:39:06:983 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:39:07:134 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:39:07:148 CTIOS1-ctios Trace: ->RCV[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4) a=48533][call.5000.46855697.42051]:eSingleStepTransferRequest 18:39:07:156 CTIOS1-ctios Trace: >>CG:[agent.5000.48620]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:606 SGID:6059 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10817 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42633 AGID:48620 AGInstr:42633 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48620 AGAvailStatus:0) 18:39:07:157 CTIOS1-ctios Trace: >>CG:[call.5000.46856135]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856135 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856135 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0514443859 NewConnDevID:0514443859 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856135 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105146))) 18:39:07:157 CTIOS1-ctios Trace: >>CG:[call.5000.46856135]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856135 ConnDevIDTyp:0 SVC#:607 SVCID:6107 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:606 SGID:6059 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42633 CallngDevID:0514443859 CalldDevID:42633 LstRedirDevID:(null) AnsDevID:42633 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856135 Trnk#:0 TrnkGrp#:0) 18:39:07:157 CTIOS1-ctios Trace: [call.5000.46856135] Found CallConnection(0514443859.1). 18:39:07:157 CTIOS1-ctios Trace: [call.5000.46856135] Found CallConnection(0514443859.1). 18:39:07:157 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:eAgentStateEvent(eTalking),Msk(0) 18:39:07:157 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48620]:eAgentStateEvent(eTalking),Msk(0) 18:39:07:157 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:157 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:158 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48620]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:158 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856135.0514443859]:eCallDataUpdateEvent,Msk(bf0002) 18:39:07:158 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856135.42633]:eCallDataUpdateEvent,Msk(3f0001) 18:39:07:158 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856135.42633]:eCallDataUpdateEvent,Msk(3f0001) 18:39:07:158 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856135.0514443859]:eCallEstablishedEvent,Msk(bf01a6) 18:39:07:159 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856135.42633]:eCallEstablishedEvent,Msk(bf01a6) 18:39:07:159 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856135.42633]:eCallEstablishedEvent,Msk(bf01a6) 18:39:07:190 CTIOS1-ctios Trace: [call.5000.198845542] Found CallConnection(21067.0) for device 21067. 18:39:07:193 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:39:07:194 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:07:194 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:07:194 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:07:194 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:07:194 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:07:194 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:07:194 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:07:194 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:07:194 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:07:195 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:39:07:195 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:39:07:228 CTIOS1-ctios Trace: [call.5000.198845542] Found CallConnection(21067.0) for device 21067. 18:39:07:283 CTIOS1-ctios Trace: [call.5000.46855697] Found CallConnection(42051.0) for device 42051. 18:39:07:285 CTIOS1-ctios Trace: [call.5000.46855697] Found CallConnection(42051.0) for device 42051. 18:39:07:285 CTIOS1-ctios Trace: >>CG:[call.5000.2131420905]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420905 CallTyp:12 ConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:4237391313 DNIS:81142 CallrEntrDig:81142 ConnDevID:42051 RCallKeyDay:151314 RCallKeyCID:206812 MsgID:eCallBeginEvent DvrKey:call.5000.2131420905 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105038)) ICMEntUniqID:icm.151314.206812 RCallKeySeq#:3) 18:39:07:285 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420905 18:39:07:286 CTIOS1-ctios Trace: >>CG:[call.5000.46855697]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855697 NumParties:1 SecDevIDTyp:0 SecCID:2131420905 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:4237391313 SecDevID:42051 TfrgDevID:42051 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46855697ConnectedParty[1]:(ConnPtyCID:46855697 ConnPtyDevIDTyp:1 ConnPtyDevID:4237391313)) 18:39:07:286 CTIOS1-ctios Trace: [call.5000.46855697] Found CallConnection(42051.0). 18:39:07:286 CTIOS1-ctios Trace: >>CG:[call.5000.2131420905]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855697 NumParties:1 SecDevIDTyp:0 SecCID:2131420905 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:4237391313 SecDevID:42051 TfrgDevID:42051 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420905ConnectedParty[1]:(ConnPtyCID:46855697 ConnPtyDevIDTyp:1 ConnPtyDevID:4237391313)) 18:39:07:286 CTIOS1-ctios Trace: [call.5000.2131420905]::FindTransferCommonDeviceID Calls [call.5000.46855697] and [call.5000.2131420905] do not appear to have a common Device. Tranferring Device [42051] is set as common device 18:39:07:286 CTIOS1-ctios Trace: [call.5000.46855697] Found CallConnection(42051.0). 18:39:07:286 CTIOS1-ctios Trace: [call.5000.46855697] Found CallConnection(42051.0). 18:39:07:286 CTIOS1-ctios Trace: Removed CallConnection(42051.0). 18:39:07:286 CTIOS1-ctios Trace: Added CallConnection(4237391313.1). 18:39:07:286 CTIOS1-ctios Trace: [call.5000.2131420905] Moved CallConnection[4237391313.1] from [call.5000.46855697] to [call.5000.2131420905]. 18:39:07:287 CTIOS1-ctios Trace: >>CG:[call.5000.2131420905]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420905 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420905 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:42051 NewConnDevID:4237391313 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420905) 18:39:07:287 CTIOS1-ctios Trace: >>CG:[call.5000.2131420905]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420905 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4237391313 RelDevID:4237391313 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420905) 18:39:07:287 CTIOS1-ctios Trace: >>CG:[call.5000.2131420905]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420905 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42051 MsgID:eCallClearedEvent DvrKey:call.5000.2131420905) 18:39:07:287 CTIOS1-ctios Trace: >>CG:[call.5000.2131420905]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420905 ConnDevIDTyp:1 ConnDevID:4237391313 MsgID:eCallEndEvent DvrKey:call.5000.2131420905) 18:39:07:287 CTIOS1-ctios Trace: Removed CallConnection(4237391313.1). 18:39:07:287 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420905 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:07:287 CTIOS1-ctios Trace: >>CG:[call.5000.46855697]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855697 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4237391313 MsgID:eCallClearedEvent DvrKey:call.5000.46855697) 18:39:07:287 CTIOS1-ctios Trace: >>CG:[agent.5000.48533]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10703 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42051 AGID:48533 AGInstr:42051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48533 AGAvailStatus:0) 18:39:07:287 CTIOS1-ctios Trace: [agent.5000.48533]: Current Wrapup Mode = 3 18:39:07:287 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855697.42051]:eCallTransferredEvent,Msk(bf01a6) 18:39:07:288 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855697.42051]:eCallTransferredEvent,Msk(bf01a6) 18:39:07:288 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855697.42051]:eCallTransferredEvent,Msk(bf01a6) 18:39:07:288 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855697.42051]:eCallTransferredEvent,Msk(bf01a6) 18:39:07:288 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855697.42051]:eCallEndEvent 18:39:07:288 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855697.42051]:eCallEndEvent 18:39:07:288 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855697.4237391313]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:07:288 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420905.4237391313]:eCallTransferredEvent,Msk(bf01a6) 18:39:07:288 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420905.4237391313]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:07:288 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420905.4237391313]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:07:288 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420905.4237391313]:eCallClearedEvent,Msk(3f0000) 18:39:07:288 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420905.4237391313]:eCallEndEvent 18:39:07:288 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:39:07:288 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:39:07:288 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:07:289 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:07:289 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:07:289 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:07:289 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:07:289 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:07:289 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:07:321 CTIOS1-ctios Trace: >>CG:[agent.5000.48533]:eQueryAgentStatisticsConf(IID:32373194 PrphID:5000 AGExt:42051 AGID:48533 AGInstr:42051 UniqObjID:agent.5000.48533 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1474 LogdOnTimeTdy:5828 NotRdyTimeTdy:32 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:26 HdlCallsTlkTimeTdy:3980 HdlCallsTimeTdy:4168 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1474 LogdOnTimeSess:5828 NotRdyTimeSess:32 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:26 HdlCallsTlkTimeSess:3980 HdlCallsTimeSess:4168 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:42 IntCallsTimeSess:25 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:42 IntCallsTimeTdy:25 HdlCallsAftCallTimeSess:188 HdlCallsAftCallTimeTdy:188 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:39:07:321 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:eOnNewAgentStatisticsEvent 18:39:07:328 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:39:07:328 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:39:07:328 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:328 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:328 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:329 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:329 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:329 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:329 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:329 CTIOS1-ctios Trace: >>CG:[call.5000.46856137]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856137 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42074 ConnDevID:42074 MsgID:eCallBeginEvent DvrKey:call.5000.46856137 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105146))) 18:39:07:329 CTIOS1-ctios Trace: >>CG:[call.5000.46856137]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856137 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42074 CallngDevID:42074 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856137) 18:39:07:329 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856137 18:39:07:329 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:0) 18:39:07:329 CTIOS1-ctios Trace: [call.5000.46856137] CallConnection(42074.0) found DeviceID(42074) AgentID(46083). 18:39:07:329 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:07:329 CTIOS1-ctios Trace: Added CallConnection(42074.0). 18:39:07:329 CTIOS1-ctios Trace: [call.5000.46856137]::CreateCallConnection(): CallConnection(42074.0) created successfully. 18:39:07:329 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:39:07:329 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:329 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:329 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:330 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856137.42074]:eCallBeginEvent,Msk(bf0002) 18:39:07:330 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:330 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:330 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:330 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:330 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856137.42074]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:07:344 CTIOS1-ctios Trace: [call.5000.46855863] Found CallConnection(42626.0) for device 42626. 18:39:07:344 CTIOS1-ctios Trace: [call.5000.46855863] Found CallConnection(42626.0) for device 42626. 18:39:07:344 CTIOS1-ctios Trace: >>CG:[call.5000.46855863]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855863 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42626 RelDevID:42626 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855863) 18:39:07:344 CTIOS1-ctios Trace: >>CG:[call.5000.46855863]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855863 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0483214403 RelDevID:0483214403 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855863) 18:39:07:345 CTIOS1-ctios Trace: >>CG:[call.5000.46855863]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855863 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0483214403 MsgID:eCallClearedEvent DvrKey:call.5000.46855863) 18:39:07:345 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855863.0483214403]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:07:345 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855863.42626]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:07:345 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855863.42626]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:07:345 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855863.0483214403]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:07:345 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855863.42626]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:07:345 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855863.42626]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:07:345 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855863.0483214403]:eCallClearedEvent,Msk(3f0000) 18:39:07:345 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855863.42626]:eCallClearedEvent,Msk(3f0000) 18:39:07:345 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855863.42626]:eCallClearedEvent,Msk(3f0000) 18:39:07:345 CTIOS1-ctios Trace: >>CG:[agent.5000.48374]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:608 SGID:6056 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10392 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42626 AGID:48374 AGInstr:42626 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48374 AGAvailStatus:0) 18:39:07:345 CTIOS1-ctios Trace: [agent.5000.48374]: Current Wrapup Mode = 3 18:39:07:345 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48374]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:07:345 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48374]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:07:345 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48374]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:07:346 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48374]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:07:403 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845542.21067]:eSetCallDataRequest 18:39:07:465 CTIOS1-ctios Trace: >>CG:[call.5000.198845542.21067]:eSetCallDataConf(UniqObjID:call.5000.198845542.21067 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:39:07:487 CTIOS1-ctios Trace: >>CG:[agent.5000.42231]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8614 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42087 AGID:42231 AGInstr:42087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42231 AGAvailStatus:0) 18:39:07:488 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:07:488 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:07:488 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:07:488 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:07:488 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:07:488 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:07:488 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:07:488 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:07:496 CTIOS1-ctios Trace: ->RCV[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4) a=3693][agent.5000.3693]:eSetAgentStateRequest(eNotReady) 18:39:07:505 CTIOS1-ctios Trace: >>CG:[call.5000.46856137]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856137 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42074 RelDevID:42074 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856137) 18:39:07:505 CTIOS1-ctios Trace: >>CG:[call.5000.46856137]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856137 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42074 MsgID:eCallClearedEvent DvrKey:call.5000.46856137) 18:39:07:505 CTIOS1-ctios Trace: >>CG:[call.5000.46856137]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856137 ConnDevIDTyp:0 ConnDevID:42074 MsgID:eCallEndEvent DvrKey:call.5000.46856137) 18:39:07:505 CTIOS1-ctios Trace: Removed CallConnection(42074.0). 18:39:07:505 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856137 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:07:506 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:39:07:506 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856137.42074]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:07:506 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856137.42074]:eCallClearedEvent,Msk(3f0000) 18:39:07:506 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856137.42074]:eCallEndEvent 18:39:07:506 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:07:506 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:07:506 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:07:506 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:07:506 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:07:507 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:07:507 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:07:507 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:07:517 CTIOS1-ctios Trace: >>CG:[agent.5000.48261]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:856 SGID:10598 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10207 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42068 AGID:48261 AGInstr:42068 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48261 AGAvailStatus:0) 18:39:07:518 CTIOS1-ctios Trace: >>CG:[call.5000.46856136]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856136 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856136 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0998500125 NewConnDevID:0998500125 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856136 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105147))) 18:39:07:518 CTIOS1-ctios Trace: >>CG:[call.5000.46856136]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856136 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:856 SGID:10598 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42068 CallngDevID:0998500125 CalldDevID:42068 LstRedirDevID:(null) AnsDevID:42068 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856136 Trnk#:0 TrnkGrp#:0) 18:39:07:518 CTIOS1-ctios Trace: [call.5000.46856136] Found CallConnection(0998500125.1). 18:39:07:518 CTIOS1-ctios Trace: [call.5000.46856136] Found CallConnection(0998500125.1). 18:39:07:518 CTIOS1-ctios Trace: <-SND[FF8-57-D4FE-5212-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48261]:eAgentStateEvent(eTalking),Msk(0) 18:39:07:518 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48261]:eAgentStateEvent(eTalking),Msk(0) 18:39:07:518 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48261]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:518 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48261]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:518 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48261]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:519 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48261]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:519 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48261]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:519 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48261]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:519 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48261]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:07:519 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856136.0998500125]:eCallDataUpdateEvent,Msk(bf0002) 18:39:07:519 CTIOS1-ctios Trace: <-SND[FF8-57-D4FE-5212-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856136.42068]:eCallDataUpdateEvent,Msk(3f0001) 18:39:07:519 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856136.42068]:eCallDataUpdateEvent,Msk(3f0001) 18:39:07:519 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856136.0998500125]:eCallEstablishedEvent,Msk(bf01a6) 18:39:07:519 CTIOS1-ctios Trace: <-SND[FF8-57-D4FE-5212-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856136.42068]:eCallEstablishedEvent,Msk(bf01a6) 18:39:07:519 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856136.42068]:eCallEstablishedEvent,Msk(bf01a6) 18:39:07:644 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5864 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42163 AGID:3693 AGInstr:42163 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3693 AGAvailStatus:0) 18:39:07:645 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:07:645 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:07:645 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:07:645 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:07:645 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:07:645 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:07:645 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:07:645 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:07:645 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:07:646 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eSetAgentStateConf(UniqObjID:agent.5000.3693 MsgID:eSetAgentStateConf TgtCILClntID:GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)) 18:39:07:646 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eSetAgentStateConf 18:39:07:688 CTIOS1-ctios Trace: [call.5000.46856135] Found CallConnection(42633.0) for device 42633. 18:39:07:694 CTIOS1-ctios Trace: [call.5000.46856135] Found CallConnection(42633.0) for device 42633. 18:39:07:706 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:666 SVCID:9749 SG#:666 SGID:9750 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42093 ANI:4237391313 UsrToUsrInfo:(null) Dialed#:81142 CallrEntrDig:81142 RCallKeyDay:151314 RCallKeyCID:206812 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206812 RCallKeySeq#:4 CallTypIDTag:5262 PreCallIIDTag:7991599) 18:39:07:707 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:07:737 CTIOS1-ctios Trace: >>CG:[agent.5000.3759]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5962 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42093 AGID:3759 AGInstr:42093 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3759 AGAvailStatus:0) 18:39:07:737 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:eAgentStateEvent(eReserved),Msk(0) 18:39:07:737 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:eAgentStateEvent(eReserved),Msk(0) 18:39:07:737 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:07:737 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:07:737 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:07:737 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:07:737 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:07:737 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:07:737 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:07:767 CTIOS1-ctios Trace: >>CG:[agent.5000.42231]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8614 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42087 AGID:42231 AGInstr:42087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42231 AGAvailStatus:1) 18:39:07:768 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:07:768 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:07:768 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:07:768 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:07:768 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:07:768 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:07:768 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:07:768 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:07:771 CTIOS1-ctios Trace: >>CG:[call.5000.46856140]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856140 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:4237391313 DNIS:42093 Dialed#:81142 CallrEntrDig:81142 ConnDevID:4237391313 RCallKeyDay:151314 RCallKeyCID:206812 MsgID:eCallBeginEvent DvrKey:call.5000.46856140 ecc:(...) ICMEntUniqID:icm.151314.206812 RCallKeySeq#:5) 18:39:07:771 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856140 18:39:07:771 CTIOS1-ctios Trace: >>CG:[call.5000.46856140]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856140 ConnDevIDTyp:1 SVC#:666 SVCID:9749 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4237391313 AlrtgDevID:(null) CallngDevID:4237391313 CalldDevID:42093 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856140 Trnk#:0 TrnkGrp#:0) 18:39:07:771 CTIOS1-ctios Trace: [call.5000.46856140]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4237391313. 18:39:07:771 CTIOS1-ctios Trace: CallConnection(4237391313.1) created AgentObject (Device) for DeviceID(4237391313). 18:39:07:771 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:07:771 CTIOS1-ctios Trace: Added CallConnection(4237391313.1). 18:39:07:771 CTIOS1-ctios Trace: [call.5000.46856140]::CreateCallConnection(): CallConnection(4237391313.1) created successfully. 18:39:07:772 CTIOS1-ctios Trace: >>CG:[call.5000.46856140]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856140 ConnDevIDTyp:1 SVC#:666 SVCID:9749 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:666 SGID:9750 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4237391313 AlrtgDevID:42093 CallngDevID:4237391313 CalldDevID:42093 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856140 Trnk#:0 TrnkGrp#:0) 18:39:07:772 CTIOS1-ctios Trace: [call.5000.46856140] Found CallConnection(4237391313.1) for device 4237391313. 18:39:07:772 CTIOS1-ctios Trace: [call.5000.46856140]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42093. 18:39:07:772 CTIOS1-ctios Trace: [call.5000.46856140] CallConnection(4237391313.1) found DeviceID(42093) AgentID(3759). 18:39:07:772 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:07:772 CTIOS1-ctios Trace: Added CallConnection(4237391313.1). 18:39:07:772 CTIOS1-ctios Trace: [call.5000.46856140]::CreateCallConnection(): CallConnection(4237391313.1) created successfully. 18:39:07:772 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856140.4237391313]:eCallBeginEvent 18:39:07:772 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856140.4237391313]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:07:772 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856140.42093]:eCallBeginEvent 18:39:07:772 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856140.42093]:eCallBeginEvent 18:39:07:772 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856140.4237391313]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:07:772 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856140.42093]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:07:772 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856140.42093]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:07:877 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207660 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207660 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991605) 18:39:07:878 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207661 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207661 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991606) 18:39:07:885 CTIOS1-ctios Trace: [call.5000.154709997] Found CallConnection(21060.0) for device 21060. 18:39:07:885 CTIOS1-ctios Trace: [call.5000.154709997] Found CallConnection(21060.0) for device 21060. 18:39:07:908 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:07:908 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:07:908 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:07:908 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:07:909 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:07:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:07:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:07:909 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:07:914 CTIOS1-ctios Trace: >>CG:[agent.5000.36257]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:621 SGID:6071 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:10038 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21060 AGID:36257 AGInstr:21060 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36257 AGAvailStatus:0) 18:39:07:914 CTIOS1-ctios Trace: >>CG:[call.5000.154709997]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:154709997 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:21060 HldgDevID:21060 MsgID:eCallHeldEvent DvrKey:call.5000.154709997) 18:39:07:914 CTIOS1-ctios Trace: [call.5000.154709997] Found CallConnection(21060.0). 18:39:07:915 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36257]:eAgentStateEvent(eHold),Msk(0) 18:39:07:915 CTIOS1-ctios Trace: <-SND[ITSD-South-3108-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36257]:eAgentStateEvent(eHold),Msk(0) 18:39:07:915 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709997.0825514304]: eCallHeldEvent,Msk(bf0126) 18:39:07:915 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709997.21060]: eCallHeldEvent,Msk(bf000a) 18:39:07:915 CTIOS1-ctios Trace: <-SND[ITSD-South-3108-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709997.21060]: eCallHeldEvent,Msk(bf000a) 18:39:07:958 CTIOS1-ctios Trace: >>CG:[call.5000.46855508]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855508 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855508 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81136 ConnDevID:03235946286 CallWrpupData:1236_0800_New Joiner-G.Info ,170 NewConnDevID:42617 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855508 ecc:(...)) 18:39:07:958 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855508.03235946286]:eCallDataUpdateEvent 18:39:07:958 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855508.42617]:eCallDataUpdateEvent 18:39:07:970 CTIOS1-ctios Trace: >>CG:[call.5000.46856135]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856135 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856135 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0514443859 NewConnDevID:0514443859 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856135 ecc:(...)) 18:39:07:970 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856135.0514443859]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:07:970 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856135.42633]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:07:970 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856135.42633]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:08:005 CTIOS1-ctios Trace: ->RCV[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4) a=3693][agent.5000.3693]:eSetAgentStateRequest(eAvailable) 18:39:08:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420906]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420906 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41090 ConnDevID:41090 MsgID:eCallBeginEvent DvrKey:call.5000.2131420906) 18:39:08:034 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420906 18:39:08:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420906]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420906 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41090 CallngDevID:41090 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420906) 18:39:08:034 CTIOS1-ctios Trace: [call.5000.2131420906] CallConnection(41090.0) found DeviceID(41090) AgentID(). 18:39:08:034 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:08:034 CTIOS1-ctios Trace: Added CallConnection(41090.0). 18:39:08:034 CTIOS1-ctios Trace: [call.5000.2131420906]::CreateCallConnection(): CallConnection(41090.0) created successfully. 18:39:08:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420906]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420906 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420906 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41090 NewConnDevID:41090 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420906) 18:39:08:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420906]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420906 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41090 CallngDevID:41090 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420906) 18:39:08:034 CTIOS1-ctios Trace: [call.5000.2131420906] Found CallConnection(41090.0) for device 41090. 18:39:08:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420906.41090]:eCallBeginEvent,Msk(bf0002) 18:39:08:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420906.41090]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:08:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420906.41090]:eCallDataUpdateEvent,Msk(bf0002) 18:39:08:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420906.41090]:eCallOriginatedEvent,Msk(bf0002) 18:39:08:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420906]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420906 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420906 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41090 NewConnDevID:41090 RCallKeyDay:151314 RCallKeyCID:207660 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420906 ICMEntUniqID:icm.151314.207660 RCallKeySeq#:1) 18:39:08:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420906]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420906 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41090 AlrtgDevID: CallngDevID:41090 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420906 Trnk#:0 TrnkGrp#:0) 18:39:08:037 CTIOS1-ctios Trace: [call.5000.2131420906] Found CallConnection(41090.0) for device 41090. 18:39:08:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420906]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420906 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41090 AlrtgDevID:51023 CallngDevID:41090 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420906 Trnk#:0 TrnkGrp#:0) 18:39:08:037 CTIOS1-ctios Trace: [call.5000.2131420906] Found CallConnection(41090.0) for device 41090. 18:39:08:037 CTIOS1-ctios Trace: [call.5000.2131420906]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:08:037 CTIOS1-ctios Trace: [call.5000.2131420906] CallConnection(41090.0) found DeviceID(51023) AgentID(33632). 18:39:08:037 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:08:037 CTIOS1-ctios Trace: Added CallConnection(41090.0). 18:39:08:037 CTIOS1-ctios Trace: [call.5000.2131420906]::CreateCallConnection(): CallConnection(41090.0) created successfully. 18:39:08:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420906]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420906 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420906 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41090 NewConnDevID:41090 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420906 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105147))) 18:39:08:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420906]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420906 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41090 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420906 Trnk#:0 TrnkGrp#:0) 18:39:08:038 CTIOS1-ctios Trace: [call.5000.2131420906] Found CallConnection(41090.0). 18:39:08:038 CTIOS1-ctios Trace: [call.5000.2131420906] Found CallConnection(41090.0). 18:39:08:038 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:08:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420906]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420906 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420906) 18:39:08:038 CTIOS1-ctios Trace: [call.5000.2131420906] Found CallConnection(51023.0). 18:39:08:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420906.41090]:eCallDataUpdateEvent,Msk(bf0002) 18:39:08:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420906.41090]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:08:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420906.51023]:eCallBeginEvent 18:39:08:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420906.41090]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:08:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420906.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:08:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420906.41090]:eCallDataUpdateEvent,Msk(bf0002) 18:39:08:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420906.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:08:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420906.41090]:eCallEstablishedEvent,Msk(bf01a6) 18:39:08:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420906.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:08:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:08:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:08:040 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:08:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420906.41090]: eCallHeldEvent,Msk(bf0126) 18:39:08:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420906.51023]: eCallHeldEvent,Msk(bf000a) 18:39:08:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420907]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420907 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41091 ConnDevID:41091 MsgID:eCallBeginEvent DvrKey:call.5000.2131420907) 18:39:08:043 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420907 18:39:08:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420907]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420907 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41091 CallngDevID:41091 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420907) 18:39:08:043 CTIOS1-ctios Trace: [call.5000.2131420907] CallConnection(41091.0) found DeviceID(41091) AgentID(). 18:39:08:043 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:08:043 CTIOS1-ctios Trace: Added CallConnection(41091.0). 18:39:08:043 CTIOS1-ctios Trace: [call.5000.2131420907]::CreateCallConnection(): CallConnection(41091.0) created successfully. 18:39:08:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420907]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420907 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420907 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41091 NewConnDevID:41091 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420907) 18:39:08:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420907]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420907 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41091 CallngDevID:41091 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420907) 18:39:08:043 CTIOS1-ctios Trace: [call.5000.2131420907] Found CallConnection(41091.0) for device 41091. 18:39:08:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420907]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420907 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420907 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41091 NewConnDevID:41091 RCallKeyDay:151314 RCallKeyCID:207661 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420907 ICMEntUniqID:icm.151314.207661 RCallKeySeq#:1) 18:39:08:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420907]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420907 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41091 AlrtgDevID: CallngDevID:41091 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420907 Trnk#:0 TrnkGrp#:0) 18:39:08:044 CTIOS1-ctios Trace: [call.5000.2131420907] Found CallConnection(41091.0) for device 41091. 18:39:08:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420907]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420907 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41091 AlrtgDevID:51044 CallngDevID:41091 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420907 Trnk#:0 TrnkGrp#:0) 18:39:08:044 CTIOS1-ctios Trace: [call.5000.2131420907] Found CallConnection(41091.0) for device 41091. 18:39:08:044 CTIOS1-ctios Trace: [call.5000.2131420907]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:08:044 CTIOS1-ctios Trace: [call.5000.2131420907] CallConnection(41091.0) found DeviceID(51044) AgentID(05230). 18:39:08:044 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:08:044 CTIOS1-ctios Trace: Added CallConnection(41091.0). 18:39:08:044 CTIOS1-ctios Trace: [call.5000.2131420907]::CreateCallConnection(): CallConnection(41091.0) created successfully. 18:39:08:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420907.41091]:eCallBeginEvent,Msk(bf0002) 18:39:08:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420907.41091]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:08:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420907.41091]:eCallDataUpdateEvent,Msk(bf0002) 18:39:08:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420907.41091]:eCallOriginatedEvent,Msk(bf0002) 18:39:08:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420907.41091]:eCallDataUpdateEvent,Msk(bf0002) 18:39:08:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420907.41091]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:08:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420907.51044]:eCallBeginEvent 18:39:08:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420907.41091]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:08:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420907.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:08:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420907]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420907 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420907 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41091 NewConnDevID:41091 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420907 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105147))) 18:39:08:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420907]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420907 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41091 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420907 Trnk#:0 TrnkGrp#:0) 18:39:08:047 CTIOS1-ctios Trace: [call.5000.2131420907] Found CallConnection(41091.0). 18:39:08:047 CTIOS1-ctios Trace: [call.5000.2131420907] Found CallConnection(41091.0). 18:39:08:047 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:08:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420907]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420907 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420907) 18:39:08:047 CTIOS1-ctios Trace: [call.5000.2131420907] Found CallConnection(51044.0). 18:39:08:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420907.41091]:eCallDataUpdateEvent,Msk(bf0002) 18:39:08:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420907.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:08:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420907.41091]:eCallEstablishedEvent,Msk(bf01a6) 18:39:08:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420907.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:08:048 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:08:048 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:08:048 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:08:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420907.41091]: eCallHeldEvent,Msk(bf0126) 18:39:08:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420907.51044]: eCallHeldEvent,Msk(bf000a) 18:39:08:071 CTIOS1-ctios Trace: [call.5000.46856136] Found CallConnection(42068.0) for device 42068. 18:39:08:092 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5864 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42163 AGID:3693 AGInstr:42163 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3693 AGAvailStatus:1) 18:39:08:093 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eSetAgentStateConf(UniqObjID:agent.5000.3693 MsgID:eSetAgentStateConf TgtCILClntID:GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)) 18:39:08:093 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:08:093 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:08:093 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:093 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:093 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:093 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:093 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:093 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:093 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:093 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eSetAgentStateConf 18:39:08:100 CTIOS1-ctios Trace: >>CG:[call.5000.2131420906]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420906 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420906 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41090 NewConnDevID:41090 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420906 ecc:(...)) 18:39:08:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420906.41090]:eCallDataUpdateEvent,Msk(bf0126) 18:39:08:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420906.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:08:103 CTIOS1-ctios Trace: [call.5000.46856136] Found CallConnection(42068.0) for device 42068. 18:39:08:108 CTIOS1-ctios Trace: >>CG:[call.5000.2131420907]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420907 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420907 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41091 NewConnDevID:41091 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420907 ecc:(...)) 18:39:08:108 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420907.41091]:eCallDataUpdateEvent,Msk(bf0126) 18:39:08:108 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420907.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:08:291 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:39:08:291 CTIOS1-ctios Trace: >>CG:[call.5000.46856143]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856143 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42072 ConnDevID:42072 MsgID:eCallBeginEvent DvrKey:call.5000.46856143 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105147))) 18:39:08:291 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856143 18:39:08:291 CTIOS1-ctios Trace: >>CG:[call.5000.46856143]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856143 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42072 CallngDevID:42072 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856143) 18:39:08:291 CTIOS1-ctios Trace: [call.5000.46856143] CallConnection(42072.0) found DeviceID(42072) AgentID(48155). 18:39:08:291 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:08:291 CTIOS1-ctios Trace: Added CallConnection(42072.0). 18:39:08:291 CTIOS1-ctios Trace: [call.5000.46856143]::CreateCallConnection(): CallConnection(42072.0) created successfully. 18:39:08:291 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:39:08:291 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:08:291 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:08:292 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:08:292 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:08:292 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:08:292 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:08:292 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:08:292 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856143.42072]:eCallBeginEvent,Msk(bf0002) 18:39:08:292 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856143.42072]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:08:293 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:0) 18:39:08:293 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:39:08:293 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:08:293 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:08:293 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:08:293 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:08:293 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:08:293 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:08:293 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:08:293 CTIOS1-ctios Trace: ->RCV[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4) a=48782][call.5000.46855647.42539]:eSetCallDataRequest 18:39:08:293 CTIOS1-ctios Trace: [call.5000.46855647.42539] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:08:293 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855647.42539]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:08:296 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:51076 ANI:0553734386 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207167 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207167 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7990757) 18:39:08:326 CTIOS1-ctios Trace: >>CG:[agent.5000.30436]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9544 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51076 AGID:30436 AGInstr:51076 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30436 AGAvailStatus:0) 18:39:08:326 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30436]:eAgentStateEvent(eReserved),Msk(0) 18:39:08:326 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30436]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:08:326 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30436]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:08:354 CTIOS1-ctios Trace: >>CG:[call.5000.46855647]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855647 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855647 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03005223948 CallWrpupData:1236_0800_Complaint Status ,100 NewConnDevID:42539 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855647 ecc:(...)) 18:39:08:354 CTIOS1-ctios Trace: >>CG:[call.5000.46855647.42539]:eSetCallDataConf(UniqObjID:call.5000.46855647.42539 MsgID:eSetCallDataConf TgtCILClntID:FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)) 18:39:08:354 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855647.03005223948]:eCallDataUpdateEvent 18:39:08:354 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855647.42539]:eCallDataUpdateEvent 18:39:08:354 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855647.42539]:eCallDataUpdateEvent 18:39:08:362 CTIOS1-ctios Trace: >>CG:[call.5000.46856144]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856144 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0553734386 DNIS:51076 Dialed#:45233 ConnDevID:0553734386 RCallKeyDay:151314 RCallKeyCID:207167 MsgID:eCallBeginEvent DvrKey:call.5000.46856144 ecc:(...) ICMEntUniqID:icm.151314.207167 RCallKeySeq#:2) 18:39:08:362 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856144 18:39:08:362 CTIOS1-ctios Trace: >>CG:[call.5000.46856144]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856144 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0553734386 AlrtgDevID:(null) CallngDevID:0553734386 CalldDevID:51076 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856144 Trnk#:0 TrnkGrp#:0) 18:39:08:362 CTIOS1-ctios Trace: [call.5000.46856144]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0553734386. 18:39:08:362 CTIOS1-ctios Trace: CallConnection(0553734386.1) created AgentObject (Device) for DeviceID(0553734386). 18:39:08:362 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:08:362 CTIOS1-ctios Trace: Added CallConnection(0553734386.1). 18:39:08:362 CTIOS1-ctios Trace: [call.5000.46856144]::CreateCallConnection(): CallConnection(0553734386.1) created successfully. 18:39:08:362 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856144.0553734386]:eCallBeginEvent 18:39:08:362 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856144.0553734386]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:08:363 CTIOS1-ctios Trace: >>CG:[call.5000.46856144]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856144 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0553734386 AlrtgDevID:51076 CallngDevID:0553734386 CalldDevID:51076 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856144 Trnk#:0 TrnkGrp#:0) 18:39:08:363 CTIOS1-ctios Trace: [call.5000.46856144] Found CallConnection(0553734386.1) for device 0553734386. 18:39:08:363 CTIOS1-ctios Trace: [call.5000.46856144]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51076. 18:39:08:363 CTIOS1-ctios Trace: [call.5000.46856144] CallConnection(0553734386.1) found DeviceID(51076) AgentID(30436). 18:39:08:363 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:08:363 CTIOS1-ctios Trace: Added CallConnection(0553734386.1). 18:39:08:363 CTIOS1-ctios Trace: [call.5000.46856144]::CreateCallConnection(): CallConnection(0553734386.1) created successfully. 18:39:08:363 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856144.51076]:eCallBeginEvent 18:39:08:363 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856144.0553734386]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:08:363 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856144.51076]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:08:396 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:208 SVCID:5020 SG#:308 SGID:5021 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42056 ANI:0512301122 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207173 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207173 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:7990771) 18:39:08:396 CTIOS1-ctios Trace: <-SND[FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:08:416 CTIOS1-ctios Trace: >>CG:[call.5000.46856143]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856143 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42072 RelDevID:42072 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856143) 18:39:08:416 CTIOS1-ctios Trace: >>CG:[call.5000.46856143]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856143 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42072 MsgID:eCallClearedEvent DvrKey:call.5000.46856143) 18:39:08:416 CTIOS1-ctios Trace: >>CG:[call.5000.46856143]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856143 ConnDevIDTyp:0 ConnDevID:42072 MsgID:eCallEndEvent DvrKey:call.5000.46856143) 18:39:08:417 CTIOS1-ctios Trace: Removed CallConnection(42072.0). 18:39:08:417 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856143 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:08:417 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:39:08:417 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856143.42072]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:08:417 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856143.42072]:eCallClearedEvent,Msk(3f0000) 18:39:08:417 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856143.42072]:eCallEndEvent 18:39:08:417 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:08:417 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:417 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:417 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:417 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:417 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:417 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:418 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:428 CTIOS1-ctios Trace: >>CG:[agent.5000.48454]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10518 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42056 AGID:48454 AGInstr:42056 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48454 AGAvailStatus:0) 18:39:08:428 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:eAgentStateEvent(eReserved),Msk(0) 18:39:08:428 CTIOS1-ctios Trace: <-SND[FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:eAgentStateEvent(eReserved),Msk(0) 18:39:08:428 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:08:428 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:08:428 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:08:428 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:08:428 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:08:428 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:08:428 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:08:447 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eQueryAgentStatisticsConf(IID:32373199 PrphID:5000 AGExt:42072 AGID:48155 AGInstr:42072 UniqObjID:agent.5000.48155 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:7237 LogdOnTimeTdy:20403 NotRdyTimeTdy:3313 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:59 HdlCallsTlkTimeTdy:9412 HdlCallsTimeTdy:9743 IncCallsHldTdy:1 IncCallsHldTimeTdy:53 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:4323 LogdOnTimeSess:9647 NotRdyTimeSess:2038 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:17 HdlCallsTlkTimeSess:3112 HdlCallsTimeSess:3224 IncCallsHldSess:1 IncCallsHldTimeSess:53 IntCallsSess:265 IntCallsTimeSess:86 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:312 IntCallsTimeTdy:122 HdlCallsAftCallTimeSess:59 HdlCallsAftCallTimeTdy:278 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess 18:39:08:470 CTIOS1-ctios Trace: >>CG:[call.5000.46856145]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856145 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0512301122 DNIS:42056 Dialed#:45233 ConnDevID:0512301122 RCallKeyDay:151314 RCallKeyCID:207173 MsgID:eCallBeginEvent DvrKey:call.5000.46856145 ecc:(...) ICMEntUniqID:icm.151314.207173 RCallKeySeq#:2) 18:39:08:470 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856145 18:39:08:470 CTIOS1-ctios Trace: >>CG:[call.5000.46856145]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856145 ConnDevIDTyp:1 SVC#:208 SVCID:5020 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0512301122 AlrtgDevID:(null) CallngDevID:0512301122 CalldDevID:42056 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856145 Trnk#:0 TrnkGrp#:0) 18:39:08:470 CTIOS1-ctios Trace: [call.5000.46856145]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0512301122. 18:39:08:470 CTIOS1-ctios Trace: CallConnection(0512301122.1) created AgentObject (Device) for DeviceID(0512301122). 18:39:08:470 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:08:470 CTIOS1-ctios Trace: Added CallConnection(0512301122.1). 18:39:08:470 CTIOS1-ctios Trace: [call.5000.46856145]::CreateCallConnection(): CallConnection(0512301122.1) created successfully. 18:39:08:470 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856145.0512301122]:eCallBeginEvent 18:39:08:470 CTIOS1-ctios Trace: >>CG:[call.5000.46856145]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856145 ConnDevIDTyp:1 SVC#:208 SVCID:5020 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:308 SGID:5021 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0512301122 AlrtgDevID:42056 CallngDevID:0512301122 CalldDevID:42056 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856145 Trnk#:0 TrnkGrp#:0) 18:39:08:470 CTIOS1-ctios Trace: [call.5000.46856145] Found CallConnection(0512301122.1) for device 0512301122. 18:39:08:470 CTIOS1-ctios Trace: [call.5000.46856145]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42056. 18:39:08:470 CTIOS1-ctios Trace: [call.5000.46856145] CallConnection(0512301122.1) found DeviceID(42056) AgentID(48454). 18:39:08:470 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:08:470 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856145.0512301122]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:08:470 CTIOS1-ctios Trace: Added CallConnection(0512301122.1). 18:39:08:470 CTIOS1-ctios Trace: [call.5000.46856145]::CreateCallConnection(): CallConnection(0512301122.1) created successfully. 18:39:08:470 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856145.42056]:eCallBeginEvent 18:39:08:471 CTIOS1-ctios Trace: <-SND[FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856145.42056]:eCallBeginEvent 18:39:08:471 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856145.0512301122]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:08:471 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856145.42056]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:08:471 CTIOS1-ctios Trace: <-SND[FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856145.42056]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:08:494 CTIOS1-ctios Trace: >>CG:[call.5000.2131420907]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420907 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420907) 18:39:08:494 CTIOS1-ctios Trace: >>CG:[call.5000.2131420907]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420907 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41091 RelDevID:41091 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420907) 18:39:08:494 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420907.41091]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:08:494 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420907.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:08:494 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420907.41091]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:08:494 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420907.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:08:494 CTIOS1-ctios Trace: >>CG:[call.5000.2131420907]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420907 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41091 MsgID:eCallClearedEvent DvrKey:call.5000.2131420907) 18:39:08:494 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420907.41091]:eCallClearedEvent,Msk(3f0000) 18:39:08:494 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420907.51044]:eCallClearedEvent,Msk(3f0000) 18:39:08:494 CTIOS1-ctios Trace: >>CG:[call.5000.2131420907]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420907 ConnDevIDTyp:0 ConnDevID:41091 MsgID:eCallEndEvent DvrKey:call.5000.2131420907) 18:39:08:495 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:08:495 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420907.41091]:eCallEndEvent 18:39:08:495 CTIOS1-ctios Trace: Removed CallConnection(41091.0). 18:39:08:495 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:08:495 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420907 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:08:495 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420907.51044]:eCallEndEvent 18:39:08:495 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:08:495 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:495 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:527 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32373200 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5143 LogdOnTimeTdy:9482 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:319 LogdOnTimeSess:736 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:08:570 CTIOS1-ctios Trace: >>CG:[call.5000.2131420906]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420906 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420906) 18:39:08:570 CTIOS1-ctios Trace: >>CG:[call.5000.2131420906]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420906 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41090 RelDevID:41090 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420906) 18:39:08:570 CTIOS1-ctios Trace: >>CG:[call.5000.2131420906]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420906 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41090 MsgID:eCallClearedEvent DvrKey:call.5000.2131420906) 18:39:08:570 CTIOS1-ctios Trace: >>CG:[call.5000.2131420906]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420906 ConnDevIDTyp:0 ConnDevID:41090 MsgID:eCallEndEvent DvrKey:call.5000.2131420906) 18:39:08:570 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:08:570 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420906.41090]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:08:570 CTIOS1-ctios Trace: Removed CallConnection(41090.0). 18:39:08:570 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:08:570 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420906.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:08:570 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420906 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:08:570 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420906.41090]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:08:571 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420906.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:08:571 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420906.41090]:eCallClearedEvent,Msk(3f0000) 18:39:08:571 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420906.51023]:eCallClearedEvent,Msk(3f0000) 18:39:08:571 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420906.41090]:eCallEndEvent 18:39:08:571 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420906.51023]:eCallEndEvent 18:39:08:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:08:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:571 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:590 CTIOS1-ctios Trace: ->RCV[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4) a=42586][agent.5000.42586]:eSetAgentStateRequest(eNotReady) 18:39:08:602 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32373201 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5976 LogdOnTimeTdy:9387 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5976 LogdOnTimeSess:9387 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:08:619 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:402 SVCID:5028 SG#:502 SGID:5037 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21026 ANI:0673018071 UsrToUsrInfo:(null) Dialed#:81121 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206774 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206774 RCallKeySeq#:4 CallTypIDTag:5033 PreCallIIDTag:7990910) 18:39:08:619 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:08:641 CTIOS1-ctios Trace: [call.5000.46855770] Found CallConnection(42528.0) for device 42528. 18:39:08:642 CTIOS1-ctios Trace: [call.5000.46855770] Found CallConnection(42528.0) for device 42528. 18:39:08:642 CTIOS1-ctios Trace: >>CG:[call.5000.46855770]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855770 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42528 RelDevID:42528 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855770) 18:39:08:642 CTIOS1-ctios Trace: >>CG:[call.5000.46855770]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855770 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03054645398 RelDevID:03054645398 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855770) 18:39:08:642 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855770.03054645398]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:08:642 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855770.42528]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:08:642 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855770.42528]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:08:642 CTIOS1-ctios Trace: >>CG:[call.5000.46855770]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855770 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03054645398 MsgID:eCallClearedEvent DvrKey:call.5000.46855770) 18:39:08:642 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855770.03054645398]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:08:642 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855770.42528]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:08:642 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855770.42528]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:08:643 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855770.03054645398]:eCallClearedEvent,Msk(3f0000) 18:39:08:643 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855770.42528]:eCallClearedEvent,Msk(3f0000) 18:39:08:643 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855770.42528]:eCallClearedEvent,Msk(3f0000) 18:39:08:648 CTIOS1-ctios Trace: >>CG:[agent.5000.48656]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10876 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42528 AGID:48656 AGInstr:42528 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48656 AGAvailStatus:0) 18:39:08:648 CTIOS1-ctios Trace: [agent.5000.48656]: Current Wrapup Mode = 3 18:39:08:648 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:08:648 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48656]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:08:648 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:08:648 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:08:648 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:08:648 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:08:648 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:08:649 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:08:649 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:08:649 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48656]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:08:649 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:08:649 CTIOS1-ctios Trace: >>CG:[agent.5000.36328]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10707 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21026 AGID:36328 AGInstr:21026 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36328 AGAvailStatus:0) 18:39:08:649 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36328]:eAgentStateEvent(eReserved),Msk(0) 18:39:08:649 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36328]:eAgentStateEvent(eReserved),Msk(0) 18:39:08:650 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36328]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:08:745 CTIOS1-ctios Trace: >>CG:[call.5000.154710010]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154710010 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0673018071 DNIS:21026 Dialed#:81121 ConnDevID:0673018071 RCallKeyDay:151314 RCallKeyCID:206774 MsgID:eCallBeginEvent DvrKey:call.5000.154710010 ecc:(...) ICMEntUniqID:icm.151314.206774 RCallKeySeq#:5) 18:39:08:745 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154710010 18:39:08:745 CTIOS1-ctios Trace: >>CG:[call.5000.154710010]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154710010 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0673018071 AlrtgDevID:(null) CallngDevID:0673018071 CalldDevID:21026 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154710010 Trnk#:0 TrnkGrp#:0) 18:39:08:745 CTIOS1-ctios Trace: [call.5000.154710010]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0673018071. 18:39:08:745 CTIOS1-ctios Trace: CallConnection(0673018071.1) created AgentObject (Device) for DeviceID(0673018071). 18:39:08:745 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:08:745 CTIOS1-ctios Trace: Added CallConnection(0673018071.1). 18:39:08:745 CTIOS1-ctios Trace: [call.5000.154710010]::CreateCallConnection(): CallConnection(0673018071.1) created successfully. 18:39:08:745 CTIOS1-ctios Trace: >>CG:[call.5000.154710010]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154710010 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:502 SGID:5037 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0673018071 AlrtgDevID:21026 CallngDevID:0673018071 CalldDevID:21026 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154710010 Trnk#:0 TrnkGrp#:0) 18:39:08:745 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710010.0673018071]:eCallBeginEvent 18:39:08:745 CTIOS1-ctios Trace: [call.5000.154710010] Found CallConnection(0673018071.1) for device 0673018071. 18:39:08:745 CTIOS1-ctios Trace: [call.5000.154710010]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21026. 18:39:08:746 CTIOS1-ctios Trace: [call.5000.154710010] CallConnection(0673018071.1) found DeviceID(21026) AgentID(36328). 18:39:08:746 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:08:746 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710010.0673018071]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:08:746 CTIOS1-ctios Trace: Added CallConnection(0673018071.1). 18:39:08:746 CTIOS1-ctios Trace: [call.5000.154710010]::CreateCallConnection(): CallConnection(0673018071.1) created successfully. 18:39:08:746 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710010.21026]:eCallBeginEvent 18:39:08:746 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710010.21026]:eCallBeginEvent 18:39:08:746 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710010.0673018071]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:08:746 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710010.21026]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:08:746 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710010.21026]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:08:758 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9559 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42098 AGID:42586 AGInstr:42098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42586 AGAvailStatus:0) 18:39:08:759 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:08:759 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:08:759 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:08:759 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:08:759 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:08:759 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:08:759 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:08:759 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:08:759 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:08:760 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eSetAgentStateConf(UniqObjID:agent.5000.42586 MsgID:eSetAgentStateConf TgtCILClntID:FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)) 18:39:08:760 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eSetAgentStateConf 18:39:08:791 CTIOS1-ctios Trace: >>CG:[agent.5000.3759]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:666 SGID:9750 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5962 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42093 AGID:3759 AGInstr:42093 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3759 AGAvailStatus:0) 18:39:08:791 CTIOS1-ctios Trace: >>CG:[call.5000.46856140]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856140 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856140 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81142 ConnDevID:4237391313 NewConnDevID:4237391313 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856140 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105148))) 18:39:08:792 CTIOS1-ctios Trace: >>CG:[call.5000.46856140]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856140 ConnDevIDTyp:0 SVC#:666 SVCID:9749 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:666 SGID:9750 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42093 CallngDevID:4237391313 CalldDevID:42093 LstRedirDevID:(null) AnsDevID:42093 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856140 Trnk#:0 TrnkGrp#:0) 18:39:08:792 CTIOS1-ctios Trace: [call.5000.46856140] Found CallConnection(4237391313.1). 18:39:08:792 CTIOS1-ctios Trace: [call.5000.46856140] Found CallConnection(4237391313.1). 18:39:08:792 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:eAgentStateEvent(eTalking),Msk(0) 18:39:08:792 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:eAgentStateEvent(eTalking),Msk(0) 18:39:08:792 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:08:793 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:08:793 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:08:793 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:08:793 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:08:793 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:08:793 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3759]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:08:793 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856140.4237391313]:eCallDataUpdateEvent,Msk(bf0002) 18:39:08:793 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856140.42093]:eCallDataUpdateEvent,Msk(3f0001) 18:39:08:793 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856140.42093]:eCallDataUpdateEvent,Msk(3f0001) 18:39:08:794 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856140.4237391313]:eCallEstablishedEvent,Msk(bf01a6) 18:39:08:794 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856140.42093]:eCallEstablishedEvent,Msk(bf01a6) 18:39:08:794 CTIOS1-ctios Trace: <-SND[FL2-82-D62E-4728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856140.42093]:eCallEstablishedEvent,Msk(bf01a6) 18:39:08:821 CTIOS1-ctios Trace: ->RCV[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4) a=48533][agent.5000.48533]:eSetAgentStateRequest(eAvailable) 18:39:08:887 CTIOS1-ctios Trace: ->RCV[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4) a=42586][agent.5000.42586]:eSetAgentStateRequest(eAvailable) 18:39:08:890 CTIOS1-ctios Trace: >>CG:[call.5000.46855697]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855697 ConnDevIDTyp:1 ConnDevID:4237391313 MsgID:eCallEndEvent DvrKey:call.5000.46855697) 18:39:08:891 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855697 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:08:891 CTIOS1-ctios Trace: >>CG:[agent.5000.48533]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10703 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42051 AGID:48533 AGInstr:42051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48533 AGAvailStatus:1) 18:39:08:891 CTIOS1-ctios Trace: >>CG:[agent.5000.48533]:eSetAgentStateConf(UniqObjID:agent.5000.48533 MsgID:eSetAgentStateConf TgtCILClntID:FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)) 18:39:08:891 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:08:891 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:08:891 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:891 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:891 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:891 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:891 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:892 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:892 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:892 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:eSetAgentStateConf 18:39:08:947 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9559 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42098 AGID:42586 AGInstr:42098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42586 AGAvailStatus:1) 18:39:08:947 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:08:947 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:08:947 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:948 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:948 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eSetAgentStateConf(UniqObjID:agent.5000.42586 MsgID:eSetAgentStateConf TgtCILClntID:FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)) 18:39:08:948 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:948 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:948 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:948 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:948 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:08:948 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eSetAgentStateConf 18:39:09:151 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eNotReady) 18:39:09:165 CTIOS1-ctios Trace: ->RCV[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4) a=48782][agent.5000.48782]:eSetAgentStateRequest(eAvailable) 18:39:09:226 CTIOS1-ctios Trace: >>CG:[call.5000.46855647]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855647 ConnDevIDTyp:0 ConnDevID:42539 MsgID:eCallEndEvent DvrKey:call.5000.46855647) 18:39:09:226 CTIOS1-ctios Trace: Removed CallConnection(03005223948.1). 18:39:09:226 CTIOS1-ctios Trace: Removed CallConnection(42539.0). 18:39:09:226 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855647 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:09:226 CTIOS1-ctios Trace: >>CG:[agent.5000.48782]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11107 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42539 AGID:48782 AGInstr:42539 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48782 AGAvailStatus:1) 18:39:09:227 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855647.03005223948]:eCallEndEvent 18:39:09:227 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855647.42539]:eCallEndEvent 18:39:09:227 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855647.42539]:eCallEndEvent 18:39:09:227 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:09:227 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48782]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:09:227 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:09:227 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:09:227 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:09:227 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:09:227 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:09:227 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:09:228 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:09:228 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48782]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:09:228 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:09:228 CTIOS1-ctios Trace: >>CG:[agent.5000.48782]:eSetAgentStateConf(UniqObjID:agent.5000.48782 MsgID:eSetAgentStateConf TgtCILClntID:FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)) 18:39:09:228 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48782]:eSetAgentStateConf 18:39:09:259 CTIOS1-ctios Trace: >>CG:[agent.5000.48782]:eQueryAgentStatisticsConf(IID:32373207 PrphID:5000 AGExt:42539 AGID:48782 AGInstr:42539 UniqObjID:agent.5000.48782 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1118 LogdOnTimeTdy:20615 NotRdyTimeTdy:1381 AGOutCallsTdy:2 AGOutCallsTlkTimeTdy:492 AGOutCallsTimeTdy:492 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:107 HdlCallsTlkTimeTdy:14488 HdlCallsTimeTdy:15006 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1118 LogdOnTimeSess:20615 NotRdyTimeSess:1381 AGOutCallsSess:2 AGOutCallsTlkTimeSess:492 AGOutCallsTimeSess:492 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:107 HdlCallsTlkTimeSess:14488 HdlCallsTimeSess:15006 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:1 IntCallsTimeSess:3 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:1 IntCallsTimeTdy:3 HdlCallsAftCallTimeSess:518 HdlCallsAftCallTimeTdy:518 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkT 18:39:09:259 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48782]:eOnNewAgentStatisticsEvent 18:39:09:301 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:39:09:301 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:09:302 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:09:302 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:09:302 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:39:09:302 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:39:09:338 CTIOS1-ctios Trace: [call.5000.46856140] Found CallConnection(42093.0) for device 42093. 18:39:09:364 CTIOS1-ctios Trace: >>CG:[agent.5000.010590]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:9134 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51111 AGID:010590 AGInstr:51111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.010590 AGAvailStatus:0) 18:39:09:364 CTIOS1-ctios Trace: Agent [agent.5000.010590] found Device [device.5000.51111]. 18:39:09:364 CTIOS1-ctios Trace: [agent.5000.010590]Attach to found Device[device.5000.51111] 18:39:09:364 CTIOS1-ctios Trace: >>CG:[agent.5000.010590]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:2138 SGID:8136 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:9134 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51111 AGID:010590 AGInstr:51111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.010590 AGAvailStatus:0) 18:39:09:364 CTIOS1-ctios Trace: <-SND[37096][agent.5000.010590]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:09:364 CTIOS1-ctios Trace: >>CG:[agent.5000.010590]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9134 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51111 AGID:010590 AGInstr:51111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.010590 AGAvailStatus:0) 18:39:09:364 CTIOS1-ctios Trace: <-SND[37096][agent.5000.010590]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:09:364 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.010590]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:09:364 CTIOS1-ctios Trace: <-SND[37096][agent.5000.010590]:eAgentStateEvent(eNotReady),Msk(0) 18:39:09:365 CTIOS1-ctios Trace: <-SND[37096][agent.5000.010590]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:09:365 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.010590]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:09:365 CTIOS1-ctios Trace: <-SND[37096][agent.5000.010590]:eAgentStateEvent(eNotReady),Msk(0) 18:39:09:365 CTIOS1-ctios Trace: <-SND[37096][agent.5000.010590]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:09:365 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.010590]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:09:366 CTIOS1-ctios Trace: ->RCV[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4) a=48300][call.5000.46855670.42524]:eSetCallDataRequest 18:39:09:366 CTIOS1-ctios Trace: [call.5000.46855670.42524] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:09:366 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855670.42524]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:09:378 CTIOS1-ctios Trace: >>CG:[agent.5000.30436]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9544 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51076 AGID:30436 AGInstr:51076 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30436 AGAvailStatus:0) 18:39:09:378 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30436]:eAgentStateEvent(eTalking),Msk(0) 18:39:09:379 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30436]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:09:379 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30436]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:09:379 CTIOS1-ctios Trace: >>CG:[call.5000.46856144]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856144 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856144 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0553734386 NewConnDevID:0553734386 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856144 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105148))) 18:39:09:379 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856144.0553734386]:eCallDataUpdateEvent,Msk(bf0002) 18:39:09:379 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856144.51076]:eCallDataUpdateEvent,Msk(3f0001) 18:39:09:379 CTIOS1-ctios Trace: >>CG:[call.5000.46856144]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856144 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51076 CallngDevID:0553734386 CalldDevID:51076 LstRedirDevID:(null) AnsDevID:51076 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856144 Trnk#:0 TrnkGrp#:0) 18:39:09:379 CTIOS1-ctios Trace: [call.5000.46856144] Found CallConnection(0553734386.1). 18:39:09:379 CTIOS1-ctios Trace: [call.5000.46856144] Found CallConnection(0553734386.1). 18:39:09:379 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856144.0553734386]:eCallEstablishedEvent,Msk(bf01a6) 18:39:09:380 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856144.51076]:eCallEstablishedEvent,Msk(bf01a6) 18:39:09:390 CTIOS1-ctios Trace: [call.5000.46856140] Found CallConnection(42093.0) for device 42093. 18:39:09:426 CTIOS1-ctios Trace: >>CG:[call.5000.46855670]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855670 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855670 NewConnDevIDTyp:0 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3355402009 CallWrpupData:1236_0800_New_Complaint/Facing Problem_ NewConnDevID:42524 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855670 ecc:(...)) 18:39:09:426 CTIOS1-ctios Trace: >>CG:[call.5000.46855670.42524]:eSetCallDataConf(UniqObjID:call.5000.46855670.42524 MsgID:eSetCallDataConf TgtCILClntID:FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)) 18:39:09:426 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855670.3355402009]:eCallDataUpdateEvent 18:39:09:426 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855670.42524]:eCallDataUpdateEvent 18:39:09:426 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855670.42524]:eCallDataUpdateEvent 18:39:09:431 CTIOS1-ctios Trace: ->RCV[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4) a=42586][agent.5000.42586]:eSetAgentStateRequest(eNotReady) 18:39:09:497 CTIOS1-ctios Trace: [call.5000.46855485] Found CallConnection(51506.0) for device 51506. 18:39:09:497 CTIOS1-ctios Trace: [call.5000.46855485] Found CallConnection(51506.0) for device 51506. 18:39:09:497 CTIOS1-ctios Trace: >>CG:[agent.5000.48454]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:308 SGID:5021 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10518 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42056 AGID:48454 AGInstr:42056 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48454 AGAvailStatus:0) 18:39:09:497 CTIOS1-ctios Trace: >>CG:[call.5000.46856145]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856145 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856145 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0512301122 NewConnDevID:0512301122 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856145 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105149))) 18:39:09:498 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:eAgentStateEvent(eTalking),Msk(0) 18:39:09:498 CTIOS1-ctios Trace: <-SND[FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:eAgentStateEvent(eTalking),Msk(0) 18:39:09:498 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:09:498 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:09:498 CTIOS1-ctios Trace: >>CG:[call.5000.46856145]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856145 ConnDevIDTyp:0 SVC#:208 SVCID:5020 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:308 SGID:5021 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42056 CallngDevID:0512301122 CalldDevID:42056 LstRedirDevID:(null) AnsDevID:42056 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856145 Trnk#:0 TrnkGrp#:0) 18:39:09:498 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:09:498 CTIOS1-ctios Trace: [call.5000.46856145] Found CallConnection(0512301122.1). 18:39:09:498 CTIOS1-ctios Trace: [call.5000.46856145] Found CallConnection(0512301122.1). 18:39:09:498 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:09:498 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:09:498 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48454]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:09:498 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48454]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:09:498 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856145.0512301122]:eCallDataUpdateEvent,Msk(bf0002) 18:39:09:498 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856145.42056]:eCallDataUpdateEvent,Msk(3f0001) 18:39:09:498 CTIOS1-ctios Trace: <-SND[FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856145.42056]:eCallDataUpdateEvent,Msk(3f0001) 18:39:09:499 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856145.0512301122]:eCallEstablishedEvent,Msk(bf01a6) 18:39:09:499 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856145.42056]:eCallEstablishedEvent,Msk(bf01a6) 18:39:09:499 CTIOS1-ctios Trace: <-SND[FE4-45-DB14-5216-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856145.42056]:eCallEstablishedEvent,Msk(bf01a6) 18:39:09:511 CTIOS1-ctios Trace: >>CG:[call.5000.46855485]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855485 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51506 RelDevID:51506 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855485) 18:39:09:511 CTIOS1-ctios Trace: >>CG:[call.5000.46855485]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855485 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0513311009 RelDevID:0513311009 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855485) 18:39:09:511 CTIOS1-ctios Trace: >>CG:[call.5000.46855485]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855485 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0513311009 MsgID:eCallClearedEvent DvrKey:call.5000.46855485) 18:39:09:511 CTIOS1-ctios Trace: >>CG:[call.5000.46855485]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855485 ConnDevIDTyp:1 ConnDevID:0513311009 MsgID:eCallEndEvent DvrKey:call.5000.46855485) 18:39:09:511 CTIOS1-ctios Trace: Removed CallConnection(0513311009.1). 18:39:09:511 CTIOS1-ctios Trace: Removed CallConnection(51506.0). 18:39:09:511 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855485 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:09:512 CTIOS1-ctios Trace: >>CG:[agent.5000.070012]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10961 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51506 AGID:070012 AGInstr:51506 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.070012 AGAvailStatus:1) 18:39:09:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855485.0513311009]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:09:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855485.51506]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:09:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855485.0513311009]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:09:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855485.51506]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:09:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855485.0513311009]:eCallClearedEvent,Msk(3f0000) 18:39:09:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855485.51506]:eCallClearedEvent,Msk(3f0000) 18:39:09:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855485.0513311009]:eCallEndEvent 18:39:09:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855485.51506]:eCallEndEvent 18:39:09:512 CTIOS1-ctios Trace: <-SND[37096][agent.5000.070012]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:09:516 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:227 SVCID:5783 SG#:900 SGID:5782 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42592 ANI:0515181203 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207304 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207304 RCallKeySeq#:1 CallTypIDTag:5061 PreCallIIDTag:7991006) 18:39:09:516 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:09:540 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:632 SVCID:6102 SG#:633 SGID:6083 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42539 ANI:3244040408 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206930 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206930 RCallKeySeq#:1 CallTypIDTag:5142 PreCallIIDTag:7990388) 18:39:09:540 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:09:546 CTIOS1-ctios Trace: >>CG:[agent.5000.48242]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42592 AGID:48242 AGInstr:42592 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48242 AGAvailStatus:0) 18:39:09:546 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:eAgentStateEvent(eReserved),Msk(0) 18:39:09:546 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48242]:eAgentStateEvent(eReserved),Msk(0) 18:39:09:546 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:09:546 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:09:547 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:09:547 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:09:547 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:09:547 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:09:547 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:09:547 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48242]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:09:547 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:09:570 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eAvailable) 18:39:09:570 CTIOS1-ctios Trace: >>CG:[agent.5000.48782]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11107 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42539 AGID:48782 AGInstr:42539 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48782 AGAvailStatus:0) 18:39:09:570 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:eAgentStateEvent(eReserved),Msk(0) 18:39:09:570 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48782]:eAgentStateEvent(eReserved),Msk(0) 18:39:09:570 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:09:570 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:09:570 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:09:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:09:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:09:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:09:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:09:571 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48782]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:09:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:09:574 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:39:09:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:09:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:09:602 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9559 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42098 AGID:42586 AGInstr:42098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42586 AGAvailStatus:0) 18:39:09:602 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:09:602 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:09:602 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:09:602 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:09:602 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:09:602 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:09:603 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:09:603 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:09:603 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:09:603 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eSetAgentStateConf(UniqObjID:agent.5000.42586 MsgID:eSetAgentStateConf TgtCILClntID:FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)) 18:39:09:603 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eSetAgentStateConf 18:39:09:616 CTIOS1-ctios Trace: >>CG:[call.5000.46856148]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856148 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0515181203 DNIS:42592 Dialed#:45233 ConnDevID:0515181203 RCallKeyDay:151314 RCallKeyCID:207304 MsgID:eCallBeginEvent DvrKey:call.5000.46856148 ecc:(...) ICMEntUniqID:icm.151314.207304 RCallKeySeq#:2) 18:39:09:616 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856148 18:39:09:616 CTIOS1-ctios Trace: >>CG:[call.5000.46856148]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856148 ConnDevIDTyp:1 SVC#:227 SVCID:5783 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0515181203 AlrtgDevID:(null) CallngDevID:0515181203 CalldDevID:42592 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856148 Trnk#:0 TrnkGrp#:0) 18:39:09:616 CTIOS1-ctios Trace: [call.5000.46856148]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0515181203. 18:39:09:616 CTIOS1-ctios Trace: CallConnection(0515181203.1) created AgentObject (Device) for DeviceID(0515181203). 18:39:09:616 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:09:616 CTIOS1-ctios Trace: Added CallConnection(0515181203.1). 18:39:09:616 CTIOS1-ctios Trace: [call.5000.46856148]::CreateCallConnection(): CallConnection(0515181203.1) created successfully. 18:39:09:616 CTIOS1-ctios Trace: >>CG:[call.5000.46856148]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856148 ConnDevIDTyp:1 SVC#:227 SVCID:5783 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:900 SGID:5782 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0515181203 AlrtgDevID:42592 CallngDevID:0515181203 CalldDevID:42592 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856148 Trnk#:0 TrnkGrp#:0) 18:39:09:616 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856148.0515181203]:eCallBeginEvent 18:39:09:616 CTIOS1-ctios Trace: [call.5000.46856148] Found CallConnection(0515181203.1) for device 0515181203. 18:39:09:616 CTIOS1-ctios Trace: [call.5000.46856148]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42592. 18:39:09:616 CTIOS1-ctios Trace: [call.5000.46856148] CallConnection(0515181203.1) found DeviceID(42592) AgentID(48242). 18:39:09:616 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:09:616 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856148.0515181203]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:09:616 CTIOS1-ctios Trace: Added CallConnection(0515181203.1). 18:39:09:616 CTIOS1-ctios Trace: [call.5000.46856148]::CreateCallConnection(): CallConnection(0515181203.1) created successfully. 18:39:09:616 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856148.42592]:eCallBeginEvent 18:39:09:616 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856148.42592]:eCallBeginEvent 18:39:09:617 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856148.0515181203]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:09:617 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856148.42592]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:09:617 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856148.42592]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:09:624 CTIOS1-ctios Trace: >>CG:[call.5000.46856149]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856149 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:3244040408 DNIS:42539 Dialed#:45233 ConnDevID:3244040408 RCallKeyDay:151314 RCallKeyCID:206930 MsgID:eCallBeginEvent DvrKey:call.5000.46856149 ecc:(...) ICMEntUniqID:icm.151314.206930 RCallKeySeq#:2) 18:39:09:624 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856149 18:39:09:624 CTIOS1-ctios Trace: >>CG:[call.5000.46856149]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856149 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:3244040408 AlrtgDevID:(null) CallngDevID:3244040408 CalldDevID:42539 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856149 Trnk#:0 TrnkGrp#:0) 18:39:09:624 CTIOS1-ctios Trace: [call.5000.46856149]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 3244040408. 18:39:09:624 CTIOS1-ctios Trace: CallConnection(3244040408.1) created AgentObject (Device) for DeviceID(3244040408). 18:39:09:624 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:09:624 CTIOS1-ctios Trace: Added CallConnection(3244040408.1). 18:39:09:624 CTIOS1-ctios Trace: [call.5000.46856149]::CreateCallConnection(): CallConnection(3244040408.1) created successfully. 18:39:09:624 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856149.3244040408]:eCallBeginEvent 18:39:09:624 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856149.3244040408]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:09:630 CTIOS1-ctios Trace: >>CG:[call.5000.46856149]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856149 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:633 SGID:6083 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:3244040408 AlrtgDevID:42539 CallngDevID:3244040408 CalldDevID:42539 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856149 Trnk#:0 TrnkGrp#:0) 18:39:09:630 CTIOS1-ctios Trace: [call.5000.46856149] Found CallConnection(3244040408.1) for device 3244040408. 18:39:09:630 CTIOS1-ctios Trace: [call.5000.46856149]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42539. 18:39:09:630 CTIOS1-ctios Trace: [call.5000.46856149] CallConnection(3244040408.1) found DeviceID(42539) AgentID(48782). 18:39:09:630 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:09:630 CTIOS1-ctios Trace: Added CallConnection(3244040408.1). 18:39:09:630 CTIOS1-ctios Trace: [call.5000.46856149]::CreateCallConnection(): CallConnection(3244040408.1) created successfully. 18:39:09:631 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856149.42539]:eCallBeginEvent 18:39:09:631 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856149.42539]:eCallBeginEvent 18:39:09:631 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856149.3244040408]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:09:631 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:1) 18:39:09:631 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856149.42539]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:09:631 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856149.42539]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:09:631 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:09:631 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:09:631 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:09:632 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:39:09:634 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:39:09:674 CTIOS1-ctios Trace: >>CG:[call.5000.46855508]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855508 ConnDevIDTyp:0 ConnDevID:42617 MsgID:eCallEndEvent DvrKey:call.5000.46855508) 18:39:09:674 CTIOS1-ctios Trace: Removed CallConnection(03235946286.1). 18:39:09:674 CTIOS1-ctios Trace: Removed CallConnection(42617.0). 18:39:09:674 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855508 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:09:674 CTIOS1-ctios Trace: >>CG:[agent.5000.42507]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9405 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42617 AGID:42507 AGInstr:42617 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42507 AGAvailStatus:1) 18:39:09:674 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855508.03235946286]:eCallEndEvent 18:39:09:674 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855508.42617]:eCallEndEvent 18:39:09:675 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42507]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:09:675 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42507]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:09:693 CTIOS1-ctios Trace: [call.5000.46855023] Found CallConnection(42192.0) for device 42192. 18:39:09:694 CTIOS1-ctios Trace: >>CG:[call.5000.46855023]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855023 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42192 RelDevID:42192 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855023) 18:39:09:694 CTIOS1-ctios Trace: [call.5000.46855023] Found CallConnection(42192.0) for device 42192. 18:39:09:694 CTIOS1-ctios Trace: >>CG:[call.5000.46855023]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855023 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0512615525 RelDevID:0512615525 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855023) 18:39:09:694 CTIOS1-ctios Trace: >>CG:[call.5000.46855023]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855023 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0512615525 MsgID:eCallClearedEvent DvrKey:call.5000.46855023) 18:39:09:694 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855023.0512615525]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:09:694 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855023.42192]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:09:695 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855023.0512615525]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:09:695 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855023.42192]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:09:695 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855023.0512615525]:eCallClearedEvent,Msk(3f0000) 18:39:09:695 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855023.42192]:eCallClearedEvent,Msk(3f0000) 18:39:09:695 CTIOS1-ctios Trace: >>CG:[agent.5000.48414]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10467 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42192 AGID:48414 AGInstr:42192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48414 AGAvailStatus:0) 18:39:09:695 CTIOS1-ctios Trace: [agent.5000.48414]: Current Wrapup Mode = 3 18:39:09:695 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:09:695 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:09:695 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:09:695 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:09:695 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:09:695 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:09:695 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:09:696 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:09:705 CTIOS1-ctios Trace: >>CG:[agent.5000.42507]:eQueryAgentStatisticsConf(IID:32373211 PrphID:5000 AGExt:42617 AGID:42507 AGInstr:42617 UniqObjID:agent.5000.42507 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4522 LogdOnTimeTdy:9701 NotRdyTimeTdy:1052 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:32 HdlCallsTlkTimeTdy:3896 HdlCallsTimeTdy:4100 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:4522 LogdOnTimeSess:9701 NotRdyTimeSess:1052 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:32 HdlCallsTlkTimeSess:3896 HdlCallsTimeSess:4100 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:204 HdlCallsAftCallTimeTdy:204 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:39:09:714 CTIOS1-ctios Trace: >>CG:[agent.5000.36328]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10707 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21026 AGID:36328 AGInstr:21026 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36328 AGAvailStatus:0) 18:39:09:714 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36328]:eAgentStateEvent(eTalking),Msk(0) 18:39:09:714 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36328]:eAgentStateEvent(eTalking),Msk(0) 18:39:09:714 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36328]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:09:715 CTIOS1-ctios Trace: >>CG:[call.5000.154710010]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154710010 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154710010 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0673018071 NewConnDevID:0673018071 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154710010 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105149))) 18:39:09:715 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710010.0673018071]:eCallDataUpdateEvent,Msk(bf0002) 18:39:09:715 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710010.21026]:eCallDataUpdateEvent,Msk(3f0001) 18:39:09:715 CTIOS1-ctios Trace: >>CG:[call.5000.154710010]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710010 ConnDevIDTyp:0 SVC#:402 SVCID:5028 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:502 SGID:5037 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21026 CallngDevID:0673018071 CalldDevID:21026 LstRedirDevID:(null) AnsDevID:21026 MsgID:eCallEstablishedEvent DvrKey:call.5000.154710010 Trnk#:0 TrnkGrp#:0) 18:39:09:715 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710010.21026]:eCallDataUpdateEvent,Msk(3f0001) 18:39:09:715 CTIOS1-ctios Trace: [call.5000.154710010] Found CallConnection(0673018071.1). 18:39:09:715 CTIOS1-ctios Trace: [call.5000.154710010] Found CallConnection(0673018071.1). 18:39:09:715 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710010.0673018071]:eCallEstablishedEvent,Msk(bf01a6) 18:39:09:715 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710010.21026]:eCallEstablishedEvent,Msk(bf01a6) 18:39:09:715 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710010.21026]:eCallEstablishedEvent,Msk(bf01a6) 18:39:09:742 CTIOS1-ctios Trace: >>CG:[agent.5000.30481]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9738 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21066 AGID:30481 AGInstr:21066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30481 AGAvailStatus:1) 18:39:09:742 CTIOS1-ctios Trace: ->RCV[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4) a=42586][agent.5000.42586]:eSetAgentStateRequest(eAvailable) 18:39:09:743 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30481]:eAgentStateEvent(eTalking),Msk(0) 18:39:09:743 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30481]:eAgentStateEvent(eTalking),Msk(0) 18:39:09:743 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30481]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:09:743 CTIOS1-ctios Trace: >>CG:[call.5000.154710011]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154710011 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:21066 ConnDevID:21066 MsgID:eCallBeginEvent DvrKey:call.5000.154710011 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105149))) 18:39:09:743 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154710011 18:39:09:743 CTIOS1-ctios Trace: >>CG:[call.5000.154710011]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710011 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:21066 CallngDevID:21066 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.154710011) 18:39:09:743 CTIOS1-ctios Trace: [call.5000.154710011] CallConnection(21066.0) found DeviceID(21066) AgentID(30481). 18:39:09:743 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:09:743 CTIOS1-ctios Trace: Added CallConnection(21066.0). 18:39:09:743 CTIOS1-ctios Trace: [call.5000.154710011]::CreateCallConnection(): CallConnection(21066.0) created successfully. 18:39:09:743 CTIOS1-ctios Trace: >>CG:[agent.5000.30481]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9738 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21066 AGID:30481 AGInstr:21066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30481 AGAvailStatus:0) 18:39:09:743 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710011.21066]:eCallBeginEvent,Msk(bf0002) 18:39:09:744 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710011.21066]:eCallBeginEvent,Msk(bf0002) 18:39:09:744 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710011.21066]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:09:744 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710011.21066]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:09:744 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30481]:eAgentStateEvent(eTalking),Msk(0) 18:39:09:744 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30481]:eAgentStateEvent(eTalking),Msk(0) 18:39:09:744 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30481]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:09:816 CTIOS1-ctios Trace: ->RCV[ITSD-South-904-dotNET_Sess(31914638)_EvtThd(4) a=9001][call.5000.198845229.21249]:eSetCallDataRequest 18:39:09:816 CTIOS1-ctios Trace: [call.5000.198845229.21249] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:09:817 CTIOS1-ctios Trace: <-SND[ITSD-South-904-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845229.21249]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:09:820 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9559 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42098 AGID:42586 AGInstr:42098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42586 AGAvailStatus:1) 18:39:09:820 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:09:820 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:09:820 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:09:821 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:09:821 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:09:821 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:09:821 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:09:821 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:09:821 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:09:822 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eSetAgentStateConf(UniqObjID:agent.5000.42586 MsgID:eSetAgentStateConf TgtCILClntID:FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)) 18:39:09:822 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eSetAgentStateConf 18:39:09:824 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:39:09:824 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:09:824 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:09:873 CTIOS1-ctios Trace: >>CG:[call.5000.154710011]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710011 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21066 RelDevID:21066 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154710011) 18:39:09:873 CTIOS1-ctios Trace: >>CG:[call.5000.154710011]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710011 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21066 MsgID:eCallClearedEvent DvrKey:call.5000.154710011) 18:39:09:873 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710011.21066]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:09:873 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710011.21066]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:09:873 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710011.21066]:eCallClearedEvent,Msk(3f0000) 18:39:09:873 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710011.21066]:eCallClearedEvent,Msk(3f0000) 18:39:09:873 CTIOS1-ctios Trace: >>CG:[call.5000.154710011]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154710011 ConnDevIDTyp:0 ConnDevID:21066 MsgID:eCallEndEvent DvrKey:call.5000.154710011) 18:39:09:873 CTIOS1-ctios Trace: Removed CallConnection(21066.0). 18:39:09:873 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710011.21066]:eCallEndEvent 18:39:09:873 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154710011 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:09:873 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710011.21066]:eCallEndEvent 18:39:09:874 CTIOS1-ctios Trace: >>CG:[agent.5000.30481]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9738 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21066 AGID:30481 AGInstr:21066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30481 AGAvailStatus:1) 18:39:09:874 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30481]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:09:874 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30481]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:09:874 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30481]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:09:877 CTIOS1-ctios Trace: >>CG:[call.5000.198845229]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845229 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845229 NewConnDevIDTyp:0 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2136986851 CallWrpupData:1236_0800_Package_Active/DeActive/Chang NewConnDevID:21249 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845229 ecc:(...)) 18:39:09:878 CTIOS1-ctios Trace: >>CG:[call.5000.198845229.21249]:eSetCallDataConf(UniqObjID:call.5000.198845229.21249 MsgID:eSetCallDataConf TgtCILClntID:ITSD-South-904-dotNET_Sess(31914638)_EvtThd(4)) 18:39:09:878 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845229.2136986851]:eCallDataUpdateEvent 18:39:09:878 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845229.21249]:eCallDataUpdateEvent 18:39:09:878 CTIOS1-ctios Trace: <-SND[ITSD-South-904-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845229.21249]:eCallDataUpdateEvent 18:39:09:883 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207672 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207672 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991621) 18:39:09:883 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207673 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207673 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991622) 18:39:09:905 CTIOS1-ctios Trace: >>CG:[agent.5000.30481]:eQueryAgentStatisticsConf(IID:32373214 PrphID:5000 AGExt:21066 AGID:30481 AGInstr:21066 UniqObjID:agent.5000.30481 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1476 LogdOnTimeTdy:7669 NotRdyTimeTdy:75 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:43 HdlCallsTlkTimeTdy:5890 HdlCallsTimeTdy:6066 IncCallsHldTdy:4 IncCallsHldTimeTdy:143 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1116 LogdOnTimeSess:5903 NotRdyTimeSess:69 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:35 HdlCallsTlkTimeSess:4508 HdlCallsTimeSess:4674 IncCallsHldSess:4 IncCallsHldTimeSess:143 IntCallsSess:36 IntCallsTimeSess:14 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:47 IntCallsTimeTdy:19 HdlCallsAftCallTimeSess:23 HdlCallsAftCallTimeTdy:33 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prvw 18:39:09:905 CTIOS1-ctios Trace: <-SND[ITSD-South-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30481]:eOnNewAgentStatisticsEvent 18:39:09:913 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:09:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:09:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:09:913 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:09:913 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:09:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:09:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:09:913 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:09:950 CTIOS1-ctios Trace: [call.5000.46856144] Found CallConnection(51076.0) for device 51076. 18:39:10:000 CTIOS1-ctios Trace: [call.5000.46856144] Found CallConnection(51076.0) for device 51076. 18:39:10:022 CTIOS1-ctios Trace: [call.5000.46856145] Found CallConnection(42056.0) for device 42056. 18:39:10:034 CTIOS1-ctios Trace: [call.5000.46856145] Found CallConnection(42056.0) for device 42056. 18:39:10:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420908]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420908 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41113 ConnDevID:41113 MsgID:eCallBeginEvent DvrKey:call.5000.2131420908) 18:39:10:039 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420908 18:39:10:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420908]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420908 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41113 CallngDevID:41113 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420908) 18:39:10:039 CTIOS1-ctios Trace: [call.5000.2131420908] CallConnection(41113.0) found DeviceID(41113) AgentID(). 18:39:10:039 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:10:039 CTIOS1-ctios Trace: Added CallConnection(41113.0). 18:39:10:039 CTIOS1-ctios Trace: [call.5000.2131420908]::CreateCallConnection(): CallConnection(41113.0) created successfully. 18:39:10:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420908.41113]:eCallBeginEvent,Msk(bf0002) 18:39:10:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420908.41113]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:10:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420908]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420908 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420908 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41113 NewConnDevID:41113 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420908) 18:39:10:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420908.41113]:eCallDataUpdateEvent,Msk(bf0002) 18:39:10:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420908]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420908 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41113 CallngDevID:41113 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420908) 18:39:10:040 CTIOS1-ctios Trace: [call.5000.2131420908] Found CallConnection(41113.0) for device 41113. 18:39:10:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420908.41113]:eCallOriginatedEvent,Msk(bf0002) 18:39:10:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420908]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420908 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420908 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41113 NewConnDevID:41113 RCallKeyDay:151314 RCallKeyCID:207672 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420908 ICMEntUniqID:icm.151314.207672 RCallKeySeq#:1) 18:39:10:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420908]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420908 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41113 AlrtgDevID: CallngDevID:41113 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420908 Trnk#:0 TrnkGrp#:0) 18:39:10:041 CTIOS1-ctios Trace: [call.5000.2131420908] Found CallConnection(41113.0) for device 41113. 18:39:10:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420908]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420908 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41113 AlrtgDevID:51023 CallngDevID:41113 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420908 Trnk#:0 TrnkGrp#:0) 18:39:10:041 CTIOS1-ctios Trace: [call.5000.2131420908] Found CallConnection(41113.0) for device 41113. 18:39:10:041 CTIOS1-ctios Trace: [call.5000.2131420908]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:10:041 CTIOS1-ctios Trace: [call.5000.2131420908] CallConnection(41113.0) found DeviceID(51023) AgentID(33632). 18:39:10:041 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:10:041 CTIOS1-ctios Trace: Added CallConnection(41113.0). 18:39:10:041 CTIOS1-ctios Trace: [call.5000.2131420908]::CreateCallConnection(): CallConnection(41113.0) created successfully. 18:39:10:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420908.41113]:eCallDataUpdateEvent,Msk(bf0002) 18:39:10:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420908.41113]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:10:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420908.51023]:eCallBeginEvent 18:39:10:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420908.41113]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:10:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420908]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420908 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420908 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41113 NewConnDevID:41113 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420908 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105149))) 18:39:10:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420908.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:10:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420908]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420908 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41113 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420908 Trnk#:0 TrnkGrp#:0) 18:39:10:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420908.41113]:eCallDataUpdateEvent,Msk(bf0002) 18:39:10:042 CTIOS1-ctios Trace: [call.5000.2131420908] Found CallConnection(41113.0). 18:39:10:042 CTIOS1-ctios Trace: [call.5000.2131420908] Found CallConnection(41113.0). 18:39:10:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420908.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:10:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420908.41113]:eCallEstablishedEvent,Msk(bf01a6) 18:39:10:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420908.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:10:051 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:10:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420908]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420908 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420908) 18:39:10:051 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:10:051 CTIOS1-ctios Trace: [call.5000.2131420908] Found CallConnection(51023.0). 18:39:10:051 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:051 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420908.41113]: eCallHeldEvent,Msk(bf0126) 18:39:10:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420908.51023]: eCallHeldEvent,Msk(bf000a) 18:39:10:053 CTIOS1-ctios Trace: >>CG:[call.5000.2131420909]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420909 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41114 ConnDevID:41114 MsgID:eCallBeginEvent DvrKey:call.5000.2131420909) 18:39:10:053 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420909 18:39:10:053 CTIOS1-ctios Trace: >>CG:[call.5000.2131420909]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420909 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41114 CallngDevID:41114 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420909) 18:39:10:053 CTIOS1-ctios Trace: [call.5000.2131420909] CallConnection(41114.0) found DeviceID(41114) AgentID(). 18:39:10:053 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:10:053 CTIOS1-ctios Trace: Added CallConnection(41114.0). 18:39:10:053 CTIOS1-ctios Trace: [call.5000.2131420909]::CreateCallConnection(): CallConnection(41114.0) created successfully. 18:39:10:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420909.41114]:eCallBeginEvent,Msk(bf0002) 18:39:10:053 CTIOS1-ctios Trace: >>CG:[call.5000.2131420909]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420909 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420909 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41114 NewConnDevID:41114 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420909) 18:39:10:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420909.41114]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:10:053 CTIOS1-ctios Trace: >>CG:[call.5000.2131420909]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420909 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41114 CallngDevID:41114 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420909) 18:39:10:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420909.41114]:eCallDataUpdateEvent,Msk(bf0002) 18:39:10:054 CTIOS1-ctios Trace: [call.5000.2131420909] Found CallConnection(41114.0) for device 41114. 18:39:10:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420909.41114]:eCallOriginatedEvent,Msk(bf0002) 18:39:10:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420909]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420909 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420909 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41114 NewConnDevID:41114 RCallKeyDay:151314 RCallKeyCID:207673 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420909 ICMEntUniqID:icm.151314.207673 RCallKeySeq#:1) 18:39:10:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420909.41114]:eCallDataUpdateEvent,Msk(bf0002) 18:39:10:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420909]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420909 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41114 AlrtgDevID: CallngDevID:41114 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420909 Trnk#:0 TrnkGrp#:0) 18:39:10:063 CTIOS1-ctios Trace: [call.5000.2131420909] Found CallConnection(41114.0) for device 41114. 18:39:10:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420909.41114]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:10:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420909]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420909 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41114 AlrtgDevID:51044 CallngDevID:41114 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420909 Trnk#:0 TrnkGrp#:0) 18:39:10:064 CTIOS1-ctios Trace: [call.5000.2131420909] Found CallConnection(41114.0) for device 41114. 18:39:10:064 CTIOS1-ctios Trace: [call.5000.2131420909]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:10:064 CTIOS1-ctios Trace: [call.5000.2131420909] CallConnection(41114.0) found DeviceID(51044) AgentID(05230). 18:39:10:064 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:10:064 CTIOS1-ctios Trace: Added CallConnection(41114.0). 18:39:10:064 CTIOS1-ctios Trace: [call.5000.2131420909]::CreateCallConnection(): CallConnection(41114.0) created successfully. 18:39:10:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420909.51044]:eCallBeginEvent 18:39:10:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420909.41114]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:10:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420909.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:10:065 CTIOS1-ctios Trace: >>CG:[call.5000.2131420909]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420909 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420909 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41114 NewConnDevID:41114 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420909 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105149))) 18:39:10:065 CTIOS1-ctios Trace: >>CG:[call.5000.2131420909]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420909 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41114 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420909 Trnk#:0 TrnkGrp#:0) 18:39:10:065 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:10:065 CTIOS1-ctios Trace: >>CG:[call.5000.2131420909]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420909 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420909) 18:39:10:065 CTIOS1-ctios Trace: [call.5000.2131420909] Found CallConnection(41114.0). 18:39:10:065 CTIOS1-ctios Trace: [call.5000.2131420909] Found CallConnection(41114.0). 18:39:10:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420909.41114]:eCallDataUpdateEvent,Msk(bf0002) 18:39:10:065 CTIOS1-ctios Trace: [call.5000.2131420909] Found CallConnection(51044.0). 18:39:10:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420909.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:10:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420909.41114]:eCallEstablishedEvent,Msk(bf01a6) 18:39:10:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420909.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:10:065 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:10:065 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:065 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420909.41114]: eCallHeldEvent,Msk(bf0126) 18:39:10:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420909.51044]: eCallHeldEvent,Msk(bf000a) 18:39:10:079 CTIOS1-ctios Trace: ->RCV[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4) a=48300][agent.5000.48300]:eSetAgentStateRequest(eAvailable) 18:39:10:096 CTIOS1-ctios Trace: >>CG:[call.5000.154709928]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709928 ConnDevIDTyp:0 ConnDevID:21057 MsgID:eCallEndEvent DvrKey:call.5000.154709928) 18:39:10:096 CTIOS1-ctios Trace: Removed CallConnection(3378031220.1). 18:39:10:096 CTIOS1-ctios Trace: Removed CallConnection(21057.0). 18:39:10:096 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709928 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:10:096 CTIOS1-ctios Trace: >>CG:[agent.5000.36409]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11002 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21057 AGID:36409 AGInstr:21057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36409 AGAvailStatus:1) 18:39:10:096 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709928.3378031220]:eCallEndEvent 18:39:10:096 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709928.21057]:eCallEndEvent 18:39:10:096 CTIOS1-ctios Trace: <-SND[ITSD-South-2640-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709928.21057]:eCallEndEvent 18:39:10:096 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36409]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:10:096 CTIOS1-ctios Trace: <-SND[ITSD-South-2640-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36409]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:10:103 CTIOS1-ctios Trace: >>CG:[call.5000.2131420908]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420908 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420908 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41113 NewConnDevID:41113 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420908 ecc:(...)) 18:39:10:103 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420908.41113]:eCallDataUpdateEvent,Msk(bf0126) 18:39:10:103 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420908.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:10:127 CTIOS1-ctios Trace: >>CG:[call.5000.2131420909]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420909 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420909 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41114 NewConnDevID:41114 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420909 ecc:(...)) 18:39:10:127 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420909.41114]:eCallDataUpdateEvent,Msk(bf0126) 18:39:10:127 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420909.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:10:128 CTIOS1-ctios Trace: >>CG:[agent.5000.36409]:eQueryAgentStatisticsConf(IID:32373216 PrphID:5000 AGExt:21057 AGID:36409 AGInstr:21057 UniqObjID:agent.5000.36409 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:902 LogdOnTimeTdy:5740 NotRdyTimeTdy:126 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:33 HdlCallsTlkTimeTdy:3939 HdlCallsTimeTdy:4671 IncCallsHldTdy:3 IncCallsHldTimeTdy:91 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:902 LogdOnTimeSess:5740 NotRdyTimeSess:126 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:33 HdlCallsTlkTimeSess:3939 HdlCallsTimeSess:4671 IncCallsHldSess:3 IncCallsHldTimeSess:91 IntCallsSess:1 IntCallsTimeSess:1 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:1 IntCallsTimeTdy:1 HdlCallsAftCallTimeSess:641 HdlCallsAftCallTimeTdy:641 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:39:10:128 CTIOS1-ctios Trace: <-SND[ITSD-South-2640-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36409]:eOnNewAgentStatisticsEvent 18:39:10:139 CTIOS1-ctios Trace: >>CG:[call.5000.46855670]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855670 ConnDevIDTyp:0 ConnDevID:42524 MsgID:eCallEndEvent DvrKey:call.5000.46855670) 18:39:10:139 CTIOS1-ctios Trace: >>CG:[agent.5000.48300]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10290 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42524 AGID:48300 AGInstr:42524 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48300 AGAvailStatus:1) 18:39:10:139 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855670.3355402009]:eCallEndEvent 18:39:10:139 CTIOS1-ctios Trace: Removed CallConnection(3355402009.1). 18:39:10:139 CTIOS1-ctios Trace: Removed CallConnection(42524.0). 18:39:10:139 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855670.42524]:eCallEndEvent 18:39:10:139 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855670 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:10:139 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855670.42524]:eCallEndEvent 18:39:10:139 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48300]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:10:139 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48300]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:10:142 CTIOS1-ctios Trace: >>CG:[agent.5000.48300]:eSetAgentStateConf(UniqObjID:agent.5000.48300 MsgID:eSetAgentStateConf TgtCILClntID:FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)) 18:39:10:142 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48300]:eSetAgentStateConf 18:39:10:171 CTIOS1-ctios Trace: >>CG:[agent.5000.48300]:eQueryAgentStatisticsConf(IID:32373217 PrphID:5000 AGExt:42524 AGID:48300 AGInstr:42524 UniqObjID:agent.5000.48300 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:750 LogdOnTimeTdy:9517 NotRdyTimeTdy:520 AGOutCallsTdy:2 AGOutCallsTlkTimeTdy:37 AGOutCallsTimeTdy:37 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:57 HdlCallsTlkTimeTdy:7811 HdlCallsTimeTdy:8158 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:750 LogdOnTimeSess:9471 NotRdyTimeSess:475 AGOutCallsSess:2 AGOutCallsTlkTimeSess:37 AGOutCallsTimeSess:37 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:57 HdlCallsTlkTimeSess:7811 HdlCallsTimeSess:8158 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:347 HdlCallsAftCallTimeTdy:347 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:39:10:171 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48300]:eOnNewAgentStatisticsEvent 18:39:10:222 CTIOS1-ctios Trace: [call.5000.154710010] Found CallConnection(21026.0) for device 21026. 18:39:10:258 CTIOS1-ctios Trace: [call.5000.154710010] Found CallConnection(21026.0) for device 21026. 18:39:10:278 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:1) 18:39:10:278 CTIOS1-ctios Trace: >>CG:[call.5000.46856154]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856154 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42214 ConnDevID:42214 MsgID:eCallBeginEvent DvrKey:call.5000.46856154 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105149))) 18:39:10:278 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856154 18:39:10:278 CTIOS1-ctios Trace: >>CG:[call.5000.46856154]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856154 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42214 CallngDevID:42214 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856154) 18:39:10:278 CTIOS1-ctios Trace: [call.5000.46856154] CallConnection(42214.0) found DeviceID(42214) AgentID(42656). 18:39:10:278 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:10:278 CTIOS1-ctios Trace: Added CallConnection(42214.0). 18:39:10:278 CTIOS1-ctios Trace: [call.5000.46856154]::CreateCallConnection(): CallConnection(42214.0) created successfully. 18:39:10:278 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:0) 18:39:10:279 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eTalking),Msk(0) 18:39:10:279 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:279 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:279 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:279 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:279 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:279 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:279 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:279 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856154.42214]:eCallBeginEvent,Msk(bf0002) 18:39:10:280 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856154.42214]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:10:280 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eTalking),Msk(0) 18:39:10:280 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:280 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:280 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:280 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:280 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:280 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:280 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:345 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154710010.21026]:eSetCallDataRequest 18:39:10:407 CTIOS1-ctios Trace: >>CG:[call.5000.154710010]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154710010 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154710010 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0673018071 NewConnDevID:0673018071 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154710010 ecc:(...)) 18:39:10:407 CTIOS1-ctios Trace: >>CG:[call.5000.154710010.21026]:eSetCallDataConf(UniqObjID:call.5000.154710010.21026 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:39:10:407 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710010.0673018071]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:10:407 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710010.21026]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:10:407 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710010.21026]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:10:455 CTIOS1-ctios Trace: >>CG:[call.5000.46856154]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856154 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42214 RelDevID:42214 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856154) 18:39:10:455 CTIOS1-ctios Trace: >>CG:[call.5000.46856154]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856154 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42214 MsgID:eCallClearedEvent DvrKey:call.5000.46856154) 18:39:10:456 CTIOS1-ctios Trace: >>CG:[call.5000.46856154]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856154 ConnDevIDTyp:0 ConnDevID:42214 MsgID:eCallEndEvent DvrKey:call.5000.46856154) 18:39:10:456 CTIOS1-ctios Trace: Removed CallConnection(42214.0). 18:39:10:456 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856154 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:10:456 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:1) 18:39:10:456 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856154.42214]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:10:456 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856154.42214]:eCallClearedEvent,Msk(3f0000) 18:39:10:456 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856154.42214]:eCallEndEvent 18:39:10:456 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:10:456 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:10:457 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:10:457 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:10:457 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:10:457 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:10:457 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:10:457 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:10:457 CTIOS1-ctios Trace: >>CG:[call.5000.2131420909]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420909 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420909) 18:39:10:457 CTIOS1-ctios Trace: >>CG:[call.5000.2131420909]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420909 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41114 RelDevID:41114 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420909) 18:39:10:458 CTIOS1-ctios Trace: >>CG:[call.5000.2131420909]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420909 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41114 MsgID:eCallClearedEvent DvrKey:call.5000.2131420909) 18:39:10:458 CTIOS1-ctios Trace: >>CG:[call.5000.2131420909]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420909 ConnDevIDTyp:0 ConnDevID:41114 MsgID:eCallEndEvent DvrKey:call.5000.2131420909) 18:39:10:458 CTIOS1-ctios Trace: Removed CallConnection(41114.0). 18:39:10:458 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:10:458 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420909 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:10:458 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420909.41114]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:10:458 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:10:458 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420909.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:10:458 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420909.41114]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:10:458 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420909.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:10:458 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420909.41114]:eCallClearedEvent,Msk(3f0000) 18:39:10:458 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420909.51044]:eCallClearedEvent,Msk(3f0000) 18:39:10:458 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420909.41114]:eCallEndEvent 18:39:10:458 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420909.51044]:eCallEndEvent 18:39:10:458 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:10:458 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:10:458 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:10:490 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32373219 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5144 LogdOnTimeTdy:9484 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:320 LogdOnTimeSess:738 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:10:520 CTIOS1-ctios Trace: >>CG:[call.5000.2131420908]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420908 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420908) 18:39:10:520 CTIOS1-ctios Trace: >>CG:[call.5000.2131420908]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420908 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41113 RelDevID:41113 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420908) 18:39:10:520 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420908.41113]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:10:520 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420908.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:10:520 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420908.41113]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:10:520 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420908.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:10:520 CTIOS1-ctios Trace: >>CG:[call.5000.2131420908]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420908 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41113 MsgID:eCallClearedEvent DvrKey:call.5000.2131420908) 18:39:10:520 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420908.41113]:eCallClearedEvent,Msk(3f0000) 18:39:10:520 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420908.51023]:eCallClearedEvent,Msk(3f0000) 18:39:10:520 CTIOS1-ctios Trace: >>CG:[call.5000.2131420908]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420908 ConnDevIDTyp:0 ConnDevID:41113 MsgID:eCallEndEvent DvrKey:call.5000.2131420908) 18:39:10:521 CTIOS1-ctios Trace: Removed CallConnection(41113.0). 18:39:10:521 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:10:521 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420908 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:10:521 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:10:521 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420908.41113]:eCallEndEvent 18:39:10:521 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420908.51023]:eCallEndEvent 18:39:10:521 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:10:521 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:10:521 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:10:540 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:632 SVCID:6102 SG#:633 SGID:6083 SGPri:0 MonID:0 NumNamVars:10 NumNamArrs:4 MRDID:1 AGInstr:42524 ANI:0932502025 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207324 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207324 RCallKeySeq#:1 CallTypIDTag:5142 PreCallIIDTag:7991041) 18:39:10:540 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:10:553 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32373220 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5977 LogdOnTimeTdy:9389 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5977 LogdOnTimeSess:9389 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:10:569 CTIOS1-ctios Trace: >>CG:[agent.5000.48300]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10290 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42524 AGID:48300 AGInstr:42524 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48300 AGAvailStatus:0) 18:39:10:570 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48300]:eAgentStateEvent(eReserved),Msk(0) 18:39:10:570 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48300]:eAgentStateEvent(eReserved),Msk(0) 18:39:10:617 CTIOS1-ctios Trace: >>CG:[call.5000.46856155]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856155 CallTyp:2 ConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 ANI:0932502025 DNIS:42524 Dialed#:45233 ConnDevID:0932502025 RCallKeyDay:151314 RCallKeyCID:207324 MsgID:eCallBeginEvent DvrKey:call.5000.46856155 ecc:(...) ICMEntUniqID:icm.151314.207324 RCallKeySeq#:2) 18:39:10:617 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856155 18:39:10:617 CTIOS1-ctios Trace: >>CG:[call.5000.46856155]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856155 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0932502025 AlrtgDevID:(null) CallngDevID:0932502025 CalldDevID:42524 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856155 Trnk#:0 TrnkGrp#:0) 18:39:10:617 CTIOS1-ctios Trace: [call.5000.46856155]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0932502025. 18:39:10:617 CTIOS1-ctios Trace: CallConnection(0932502025.1) created AgentObject (Device) for DeviceID(0932502025). 18:39:10:617 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:10:617 CTIOS1-ctios Trace: Added CallConnection(0932502025.1). 18:39:10:617 CTIOS1-ctios Trace: [call.5000.46856155]::CreateCallConnection(): CallConnection(0932502025.1) created successfully. 18:39:10:617 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856155.0932502025]:eCallBeginEvent 18:39:10:617 CTIOS1-ctios Trace: >>CG:[call.5000.46856155]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856155 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:633 SGID:6083 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0932502025 AlrtgDevID:42524 CallngDevID:0932502025 CalldDevID:42524 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856155 Trnk#:0 TrnkGrp#:0) 18:39:10:617 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856155.0932502025]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:10:617 CTIOS1-ctios Trace: [call.5000.46856155] Found CallConnection(0932502025.1) for device 0932502025. 18:39:10:617 CTIOS1-ctios Trace: [call.5000.46856155]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42524. 18:39:10:617 CTIOS1-ctios Trace: [call.5000.46856155] CallConnection(0932502025.1) found DeviceID(42524) AgentID(48300). 18:39:10:617 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:10:617 CTIOS1-ctios Trace: Added CallConnection(0932502025.1). 18:39:10:617 CTIOS1-ctios Trace: [call.5000.46856155]::CreateCallConnection(): CallConnection(0932502025.1) created successfully. 18:39:10:618 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856155.42524]:eCallBeginEvent 18:39:10:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856155.42524]:eCallBeginEvent 18:39:10:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856155.0932502025]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:10:618 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856155.42524]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:10:618 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856155.42524]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:10:627 CTIOS1-ctios Trace: >>CG:[agent.5000.48242]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:900 SGID:5782 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10188 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42592 AGID:48242 AGInstr:42592 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48242 AGAvailStatus:0) 18:39:10:628 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:eAgentStateEvent(eTalking),Msk(0) 18:39:10:628 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48242]:eAgentStateEvent(eTalking),Msk(0) 18:39:10:628 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:628 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:628 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:628 CTIOS1-ctios Trace: >>CG:[call.5000.46856148]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856148 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856148 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0515181203 NewConnDevID:0515181203 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856148 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105150))) 18:39:10:628 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:628 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:628 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:629 CTIOS1-ctios Trace: >>CG:[call.5000.46856148]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856148 ConnDevIDTyp:0 SVC#:227 SVCID:5783 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:900 SGID:5782 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42592 CallngDevID:0515181203 CalldDevID:42592 LstRedirDevID:(null) AnsDevID:42592 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856148 Trnk#:0 TrnkGrp#:0) 18:39:10:629 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:629 CTIOS1-ctios Trace: [call.5000.46856148] Found CallConnection(0515181203.1). 18:39:10:629 CTIOS1-ctios Trace: [call.5000.46856148] Found CallConnection(0515181203.1). 18:39:10:629 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48242]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:629 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48242]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:629 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856148.0515181203]:eCallDataUpdateEvent,Msk(bf0002) 18:39:10:629 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856148.42592]:eCallDataUpdateEvent,Msk(3f0001) 18:39:10:629 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856148.42592]:eCallDataUpdateEvent,Msk(3f0001) 18:39:10:629 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856148.0515181203]:eCallEstablishedEvent,Msk(bf01a6) 18:39:10:629 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856148.42592]:eCallEstablishedEvent,Msk(bf01a6) 18:39:10:629 CTIOS1-ctios Trace: <-SND[FK8-109-7378-5152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856148.42592]:eCallEstablishedEvent,Msk(bf01a6) 18:39:10:638 CTIOS1-ctios Trace: >>CG:[agent.5000.48782]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11107 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42539 AGID:48782 AGInstr:42539 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48782 AGAvailStatus:0) 18:39:10:639 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:eAgentStateEvent(eTalking),Msk(0) 18:39:10:639 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48782]:eAgentStateEvent(eTalking),Msk(0) 18:39:10:639 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:639 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:639 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:639 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:639 CTIOS1-ctios Trace: >>CG:[call.5000.46856149]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856149 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856149 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3244040408 NewConnDevID:3244040408 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856149 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105150))) 18:39:10:639 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:639 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:639 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:639 CTIOS1-ctios Trace: >>CG:[call.5000.46856149]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856149 ConnDevIDTyp:0 SVC#:632 SVCID:6102 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:633 SGID:6083 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42539 CallngDevID:3244040408 CalldDevID:42539 LstRedirDevID:(null) AnsDevID:42539 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856149 Trnk#:0 TrnkGrp#:0) 18:39:10:639 CTIOS1-ctios Trace: [call.5000.46856149] Found CallConnection(3244040408.1). 18:39:10:639 CTIOS1-ctios Trace: [call.5000.46856149] Found CallConnection(3244040408.1). 18:39:10:639 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48782]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:640 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48782]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856149.3244040408]:eCallDataUpdateEvent,Msk(bf0002) 18:39:10:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856149.42539]:eCallDataUpdateEvent,Msk(3f0001) 18:39:10:640 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856149.42539]:eCallDataUpdateEvent,Msk(3f0001) 18:39:10:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856149.3244040408]:eCallEstablishedEvent,Msk(bf01a6) 18:39:10:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856149.42539]:eCallEstablishedEvent,Msk(bf01a6) 18:39:10:640 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856149.42539]:eCallEstablishedEvent,Msk(bf01a6) 18:39:10:725 CTIOS1-ctios Trace: >>CG:[agent.5000.10599]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9143 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51033 AGID:10599 AGInstr:51033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10599 AGAvailStatus:1) 18:39:10:725 CTIOS1-ctios Trace: >>CG:[call.5000.46856156]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856156 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51033 ConnDevID:51033 MsgID:eCallBeginEvent DvrKey:call.5000.46856156 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105150))) 18:39:10:725 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856156 18:39:10:725 CTIOS1-ctios Trace: >>CG:[call.5000.46856156]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856156 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51033 CallngDevID:51033 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856156) 18:39:10:725 CTIOS1-ctios Trace: [call.5000.46856156] CallConnection(51033.0) found DeviceID(51033) AgentID(10599). 18:39:10:725 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:10:726 CTIOS1-ctios Trace: Added CallConnection(51033.0). 18:39:10:726 CTIOS1-ctios Trace: [call.5000.46856156]::CreateCallConnection(): CallConnection(51033.0) created successfully. 18:39:10:726 CTIOS1-ctios Trace: >>CG:[agent.5000.10599]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9143 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51033 AGID:10599 AGInstr:51033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10599 AGAvailStatus:0) 18:39:10:726 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10599]:eAgentStateEvent(eTalking),Msk(0) 18:39:10:726 CTIOS1-ctios Trace: <-SND[FF-E9-E52C-42-5908-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10599]:eAgentStateEvent(eTalking),Msk(0) 18:39:10:726 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10599]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:726 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10599]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:726 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856156.51033]:eCallBeginEvent,Msk(bf0002) 18:39:10:726 CTIOS1-ctios Trace: <-SND[FF-E9-E52C-42-5908-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856156.51033]:eCallBeginEvent,Msk(bf0002) 18:39:10:726 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856156.51033]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:10:726 CTIOS1-ctios Trace: <-SND[FF-E9-E52C-42-5908-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856156.51033]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:10:726 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10599]:eAgentStateEvent(eTalking),Msk(0) 18:39:10:726 CTIOS1-ctios Trace: <-SND[FF-E9-E52C-42-5908-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10599]:eAgentStateEvent(eTalking),Msk(0) 18:39:10:727 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10599]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:727 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10599]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:10:757 CTIOS1-ctios Trace: ->RCV[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4) a=42586][agent.5000.42586]:eSetAgentStateRequest(eNotReady) 18:39:10:911 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9559 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42098 AGID:42586 AGInstr:42098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42586 AGAvailStatus:0) 18:39:10:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:10:911 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:10:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:10:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:10:912 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:10:912 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:10:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:10:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:10:912 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:10:912 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eSetAgentStateConf(UniqObjID:agent.5000.42586 MsgID:eSetAgentStateConf TgtCILClntID:FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)) 18:39:10:912 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eSetAgentStateConf 18:39:10:973 CTIOS1-ctios Trace: >>CG:[agent.5000.010590]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9134 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51111 AGID:010590 AGInstr:51111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.010590 AGAvailStatus:1) 18:39:10:973 CTIOS1-ctios Trace: <-SND[37096][agent.5000.010590]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:10:973 CTIOS1-ctios Trace: <-SND[37096][agent.5000.010590]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:10:973 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.010590]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:045 CTIOS1-ctios Trace: ->RCV[FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4) a=41916][agent.5000.41916]:eSetAgentStateRequest(eNotReady) 18:39:11:071 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eNotReady) 18:39:11:087 CTIOS1-ctios Trace: ->RCV[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4) a=42586][agent.5000.42586]:eSetAgentStateRequest(eAvailable) 18:39:11:147 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9559 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42098 AGID:42586 AGInstr:42098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42586 AGAvailStatus:1) 18:39:11:147 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:11:147 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:11:147 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:148 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:148 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:148 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:148 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:148 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:148 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:148 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eSetAgentStateConf(UniqObjID:agent.5000.42586 MsgID:eSetAgentStateConf TgtCILClntID:FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)) 18:39:11:148 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eSetAgentStateConf 18:39:11:193 CTIOS1-ctios Trace: >>CG:[agent.5000.41916]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9048 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42097 AGID:41916 AGInstr:42097 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41916 AGAvailStatus:0) 18:39:11:194 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:11:194 CTIOS1-ctios Trace: <-SND[FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:11:194 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:11:194 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:11:194 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:11:194 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:11:194 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:11:194 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:11:194 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:11:195 CTIOS1-ctios Trace: >>CG:[agent.5000.41916]:eSetAgentStateConf(UniqObjID:agent.5000.41916 MsgID:eSetAgentStateConf TgtCILClntID:FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4)) 18:39:11:195 CTIOS1-ctios Trace: <-SND[FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:eSetAgentStateConf 18:39:11:196 CTIOS1-ctios Trace: >>CG:[call.5000.198845505]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845505 ConnDevIDTyp:1 ConnDevID:2138644906 MsgID:eCallEndEvent DvrKey:call.5000.198845505) 18:39:11:197 CTIOS1-ctios Trace: Removed CallConnection(2138644906.1). 18:39:11:197 CTIOS1-ctios Trace: Removed CallConnection(21048.0). 18:39:11:197 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845505 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:11:197 CTIOS1-ctios Trace: >>CG:[agent.5000.9557]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9373 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21048 AGID:9557 AGInstr:21048 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9557 AGAvailStatus:1) 18:39:11:197 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845505.2138644906]:eCallEndEvent 18:39:11:197 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845505.21048]:eCallEndEvent 18:39:11:197 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9557]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:11:242 CTIOS1-ctios Trace: [call.5000.46856148] Found CallConnection(42592.0) for device 42592. 18:39:11:249 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:0) 18:39:11:249 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:39:11:249 CTIOS1-ctios Trace: >>CG:[agent.5000.9557]:eQueryAgentStatisticsConf(IID:32373381 PrphID:5000 AGExt:21048 AGID:9557 AGInstr:21048 UniqObjID:agent.5000.9557 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2343 LogdOnTimeTdy:23950 NotRdyTimeTdy:2870 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:124 HdlCallsTlkTimeTdy:15988 HdlCallsTimeTdy:18709 IncCallsHldTdy:7 IncCallsHldTimeTdy:307 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2344 LogdOnTimeSess:24041 NotRdyTimeSess:2873 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:124 HdlCallsTlkTimeSess:15988 HdlCallsTimeSess:18709 IncCallsHldSess:7 IncCallsHldTimeSess:307 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:2414 HdlCallsAftCallTimeTdy:2414 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSe 18:39:11:249 CTIOS1-ctios Trace: [call.5000.46856149] Found CallConnection(42539.0) for device 42539. 18:39:11:250 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:11:251 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:11:251 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:11:251 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:11:251 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:11:251 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:11:251 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:11:251 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:11:251 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:11:251 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:39:11:271 CTIOS1-ctios Trace: [call.5000.46856149] Found CallConnection(42539.0) for device 42539. 18:39:11:279 CTIOS1-ctios Trace: [call.5000.46856148] Found CallConnection(42592.0) for device 42592. 18:39:11:320 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:201 SVCID:5006 SG#:301 SGID:5012 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42180 ANI:0515185259 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207360 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207360 RCallKeySeq#:1 CallTypIDTag:5003 PreCallIIDTag:7991104) 18:39:11:320 CTIOS1-ctios Trace: <-SND[FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:11:349 CTIOS1-ctios Trace: >>CG:[agent.5000.48569]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10744 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42180 AGID:48569 AGInstr:42180 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48569 AGAvailStatus:0) 18:39:11:350 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:eAgentStateEvent(eReserved),Msk(0) 18:39:11:350 CTIOS1-ctios Trace: <-SND[FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:eAgentStateEvent(eReserved),Msk(0) 18:39:11:351 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:11:351 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:11:351 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:11:351 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:11:351 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:11:351 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:11:351 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:11:365 CTIOS1-ctios Trace: ->RCV[FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4) a=41916][agent.5000.41916]:eSetAgentStateRequest(eAvailable) 18:39:11:395 CTIOS1-ctios Trace: >>CG:[call.5000.46856161]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856161 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0515185259 DNIS:42180 Dialed#:45233 ConnDevID:0515185259 RCallKeyDay:151314 RCallKeyCID:207360 MsgID:eCallBeginEvent DvrKey:call.5000.46856161 ecc:(...) ICMEntUniqID:icm.151314.207360 RCallKeySeq#:2) 18:39:11:395 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856161 18:39:11:395 CTIOS1-ctios Trace: >>CG:[call.5000.46856161]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856161 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0515185259 AlrtgDevID:(null) CallngDevID:0515185259 CalldDevID:42180 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856161 Trnk#:0 TrnkGrp#:0) 18:39:11:395 CTIOS1-ctios Trace: [call.5000.46856161]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0515185259. 18:39:11:395 CTIOS1-ctios Trace: CallConnection(0515185259.1) created AgentObject (Device) for DeviceID(0515185259). 18:39:11:395 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:11:395 CTIOS1-ctios Trace: Added CallConnection(0515185259.1). 18:39:11:395 CTIOS1-ctios Trace: [call.5000.46856161]::CreateCallConnection(): CallConnection(0515185259.1) created successfully. 18:39:11:396 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856161.0515185259]:eCallBeginEvent 18:39:11:396 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856161.0515185259]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:11:396 CTIOS1-ctios Trace: >>CG:[call.5000.46856161]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856161 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:301 SGID:5012 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0515185259 AlrtgDevID:42180 CallngDevID:0515185259 CalldDevID:42180 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856161 Trnk#:0 TrnkGrp#:0) 18:39:11:396 CTIOS1-ctios Trace: [call.5000.46856161] Found CallConnection(0515185259.1) for device 0515185259. 18:39:11:396 CTIOS1-ctios Trace: [call.5000.46856161]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42180. 18:39:11:396 CTIOS1-ctios Trace: [call.5000.46856161] CallConnection(0515185259.1) found DeviceID(42180) AgentID(48569). 18:39:11:396 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:11:396 CTIOS1-ctios Trace: Added CallConnection(0515185259.1). 18:39:11:396 CTIOS1-ctios Trace: [call.5000.46856161]::CreateCallConnection(): CallConnection(0515185259.1) created successfully. 18:39:11:396 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856161.42180]:eCallBeginEvent 18:39:11:396 CTIOS1-ctios Trace: <-SND[FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856161.42180]:eCallBeginEvent 18:39:11:396 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856161.0515185259]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:11:396 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856161.42180]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:11:396 CTIOS1-ctios Trace: <-SND[FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856161.42180]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:11:415 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eAvailable) 18:39:11:428 CTIOS1-ctios Trace: >>CG:[agent.5000.41916]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9048 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42097 AGID:41916 AGInstr:42097 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41916 AGAvailStatus:1) 18:39:11:428 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:11:428 CTIOS1-ctios Trace: <-SND[FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:11:428 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:428 CTIOS1-ctios Trace: >>CG:[agent.5000.41916]:eSetAgentStateConf(UniqObjID:agent.5000.41916 MsgID:eSetAgentStateConf TgtCILClntID:FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4)) 18:39:11:428 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:429 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:429 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:429 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:429 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:429 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:429 CTIOS1-ctios Trace: <-SND[FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:eSetAgentStateConf 18:39:11:474 CTIOS1-ctios Trace: ->RCV[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4) a=48656][call.5000.46855770.42528]:eSetCallDataRequest 18:39:11:474 CTIOS1-ctios Trace: [call.5000.46855770.42528] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:11:475 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855770.42528]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:11:475 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:1) 18:39:11:475 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:11:475 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:11:475 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:475 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:475 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:39:11:475 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:475 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:476 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:476 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:476 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:476 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:39:11:518 CTIOS1-ctios Trace: >>CG:[call.5000.46856149]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856149 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856149 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3244040408 NewConnDevID:3244040408 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856149 ecc:(...)) 18:39:11:519 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856149.3244040408]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:11:519 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856149.42539]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:11:519 CTIOS1-ctios Trace: <-SND[FE6-55-C387-4340-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856149.42539]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:11:535 CTIOS1-ctios Trace: >>CG:[call.5000.46855770]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855770 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855770 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03054645398 CallWrpupData:1236_0800_789_789 EVO Activation ,112 NewConnDevID:42528 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855770 ecc:(...)) 18:39:11:535 CTIOS1-ctios Trace: >>CG:[call.5000.46855770.42528]:eSetCallDataConf(UniqObjID:call.5000.46855770.42528 MsgID:eSetCallDataConf TgtCILClntID:FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)) 18:39:11:536 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855770.03054645398]:eCallDataUpdateEvent 18:39:11:536 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855770.42528]:eCallDataUpdateEvent 18:39:11:536 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855770.42528]:eCallDataUpdateEvent 18:39:11:599 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:39:11:600 CTIOS1-ctios Trace: >>CG:[call.5000.46856162]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856162 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42074 ConnDevID:42074 MsgID:eCallBeginEvent DvrKey:call.5000.46856162 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105151))) 18:39:11:600 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856162 18:39:11:600 CTIOS1-ctios Trace: >>CG:[call.5000.46856162]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856162 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42074 CallngDevID:42074 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856162) 18:39:11:600 CTIOS1-ctios Trace: [call.5000.46856162] CallConnection(42074.0) found DeviceID(42074) AgentID(46083). 18:39:11:600 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:11:600 CTIOS1-ctios Trace: Added CallConnection(42074.0). 18:39:11:600 CTIOS1-ctios Trace: [call.5000.46856162]::CreateCallConnection(): CallConnection(42074.0) created successfully. 18:39:11:600 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:39:11:600 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:600 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:600 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:600 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:601 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:601 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:601 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:601 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856162.42074]:eCallBeginEvent,Msk(bf0002) 18:39:11:601 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856162.42074]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:11:602 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:0) 18:39:11:602 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:39:11:602 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:602 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:602 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:602 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:602 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:602 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:602 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:623 CTIOS1-ctios Trace: >>CG:[agent.5000.48300]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10290 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42524 AGID:48300 AGInstr:42524 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48300 AGAvailStatus:0) 18:39:11:624 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48300]:eAgentStateEvent(eTalking),Msk(0) 18:39:11:624 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48300]:eAgentStateEvent(eTalking),Msk(0) 18:39:11:624 CTIOS1-ctios Trace: >>CG:[call.5000.46856155]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856155 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856155 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0932502025 NewConnDevID:0932502025 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856155 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105151))) 18:39:11:624 CTIOS1-ctios Trace: >>CG:[call.5000.46856155]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856155 ConnDevIDTyp:0 SVC#:632 SVCID:6102 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:633 SGID:6083 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42524 CallngDevID:0932502025 CalldDevID:42524 LstRedirDevID:(null) AnsDevID:42524 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856155 Trnk#:0 TrnkGrp#:0) 18:39:11:624 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856155.0932502025]:eCallDataUpdateEvent,Msk(bf0002) 18:39:11:624 CTIOS1-ctios Trace: [call.5000.46856155] Found CallConnection(0932502025.1). 18:39:11:624 CTIOS1-ctios Trace: [call.5000.46856155] Found CallConnection(0932502025.1). 18:39:11:624 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856155.42524]:eCallDataUpdateEvent,Msk(3f0001) 18:39:11:624 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856155.42524]:eCallDataUpdateEvent,Msk(3f0001) 18:39:11:624 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856155.0932502025]:eCallEstablishedEvent,Msk(bf01a6) 18:39:11:625 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856155.42524]:eCallEstablishedEvent,Msk(bf01a6) 18:39:11:625 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856155.42524]:eCallEstablishedEvent,Msk(bf01a6) 18:39:11:723 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:39:11:723 CTIOS1-ctios Trace: >>CG:[call.5000.46856163]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856163 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46856163 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105151))) 18:39:11:724 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856163 18:39:11:724 CTIOS1-ctios Trace: >>CG:[call.5000.46856163]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856163 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856163) 18:39:11:724 CTIOS1-ctios Trace: [call.5000.46856163] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:39:11:724 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:11:724 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:39:11:724 CTIOS1-ctios Trace: [call.5000.46856163]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:39:11:724 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:39:11:724 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:39:11:724 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:724 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:724 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:725 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:725 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:725 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:725 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:725 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856163.42062]:eCallBeginEvent,Msk(bf0002) 18:39:11:725 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856163.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:11:725 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:39:11:725 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:725 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:725 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:725 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:725 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:726 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:726 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:11:727 CTIOS1-ctios Trace: >>CG:[device.5000.51111]:eSnapshotDeviceConf(NumCalls:0 UniqObjID:device.5000.51111 MsgID:eSnapshotDeviceConf NumSMTgtCalls:0) 18:39:11:777 CTIOS1-ctios Trace: >>CG:[call.5000.46856162]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856162 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42074 RelDevID:42074 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856162) 18:39:11:778 CTIOS1-ctios Trace: >>CG:[call.5000.46856162]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856162 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42074 MsgID:eCallClearedEvent DvrKey:call.5000.46856162) 18:39:11:778 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856162.42074]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:11:778 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856162.42074]:eCallClearedEvent,Msk(3f0000) 18:39:11:778 CTIOS1-ctios Trace: >>CG:[call.5000.46856162]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856162 ConnDevIDTyp:0 ConnDevID:42074 MsgID:eCallEndEvent DvrKey:call.5000.46856162) 18:39:11:778 CTIOS1-ctios Trace: Removed CallConnection(42074.0). 18:39:11:778 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856162 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:11:778 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:39:11:778 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856162.42074]:eCallEndEvent 18:39:11:778 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:11:778 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:778 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:779 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:779 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:779 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:779 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:779 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:11:787 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:0) 18:39:11:787 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:11:788 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:11:869 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207681 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207681 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991634) 18:39:11:873 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207682 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207682 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991635) 18:39:11:902 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:11:902 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:11:902 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:11:902 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:11:904 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:11:904 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:11:904 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:11:904 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:12:028 CTIOS1-ctios Trace: >>CG:[call.5000.2131420910]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420910 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41134 ConnDevID:41134 MsgID:eCallBeginEvent DvrKey:call.5000.2131420910) 18:39:12:028 CTIOS1-ctios Trace: >>CG:[call.5000.2131420910]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420910 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41134 CallngDevID:41134 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420910) 18:39:12:028 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420910 18:39:12:028 CTIOS1-ctios Trace: [call.5000.2131420910] CallConnection(41134.0) found DeviceID(41134) AgentID(). 18:39:12:028 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:12:028 CTIOS1-ctios Trace: Added CallConnection(41134.0). 18:39:12:028 CTIOS1-ctios Trace: [call.5000.2131420910]::CreateCallConnection(): CallConnection(41134.0) created successfully. 18:39:12:028 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420910.41134]:eCallBeginEvent,Msk(bf0002) 18:39:12:028 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420910.41134]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:12:028 CTIOS1-ctios Trace: >>CG:[call.5000.2131420910]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420910 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420910 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41134 NewConnDevID:41134 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420910) 18:39:12:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420910.41134]:eCallDataUpdateEvent,Msk(bf0002) 18:39:12:029 CTIOS1-ctios Trace: >>CG:[call.5000.2131420910]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420910 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41134 CallngDevID:41134 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420910) 18:39:12:029 CTIOS1-ctios Trace: [call.5000.2131420910] Found CallConnection(41134.0) for device 41134. 18:39:12:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420910.41134]:eCallOriginatedEvent,Msk(bf0002) 18:39:12:029 CTIOS1-ctios Trace: >>CG:[call.5000.2131420910]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420910 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420910 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41134 NewConnDevID:41134 RCallKeyDay:151314 RCallKeyCID:207681 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420910 ICMEntUniqID:icm.151314.207681 RCallKeySeq#:1) 18:39:12:029 CTIOS1-ctios Trace: >>CG:[call.5000.2131420910]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420910 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41134 AlrtgDevID: CallngDevID:41134 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420910 Trnk#:0 TrnkGrp#:0) 18:39:12:029 CTIOS1-ctios Trace: [call.5000.2131420910] Found CallConnection(41134.0) for device 41134. 18:39:12:030 CTIOS1-ctios Trace: >>CG:[call.5000.2131420910]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420910 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41134 AlrtgDevID:51044 CallngDevID:41134 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420910 Trnk#:0 TrnkGrp#:0) 18:39:12:030 CTIOS1-ctios Trace: [call.5000.2131420910] Found CallConnection(41134.0) for device 41134. 18:39:12:030 CTIOS1-ctios Trace: [call.5000.2131420910]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:12:030 CTIOS1-ctios Trace: [call.5000.2131420910] CallConnection(41134.0) found DeviceID(51044) AgentID(05230). 18:39:12:030 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:12:030 CTIOS1-ctios Trace: Added CallConnection(41134.0). 18:39:12:030 CTIOS1-ctios Trace: [call.5000.2131420910]::CreateCallConnection(): CallConnection(41134.0) created successfully. 18:39:12:030 CTIOS1-ctios Trace: >>CG:[call.5000.2131420910]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420910 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420910 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41134 NewConnDevID:41134 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420910 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105151))) 18:39:12:030 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420910.41134]:eCallDataUpdateEvent,Msk(bf0002) 18:39:12:030 CTIOS1-ctios Trace: >>CG:[call.5000.2131420910]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420910 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41134 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420910 Trnk#:0 TrnkGrp#:0) 18:39:12:030 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420910.41134]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:12:030 CTIOS1-ctios Trace: [call.5000.2131420910] Found CallConnection(41134.0). 18:39:12:030 CTIOS1-ctios Trace: [call.5000.2131420910] Found CallConnection(41134.0). 18:39:12:030 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420910.51044]:eCallBeginEvent 18:39:12:030 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420910.41134]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:12:031 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:12:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420910.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:12:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420910.41134]:eCallDataUpdateEvent,Msk(bf0002) 18:39:12:031 CTIOS1-ctios Trace: >>CG:[call.5000.2131420910]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420910 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420910) 18:39:12:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420910.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:12:031 CTIOS1-ctios Trace: [call.5000.2131420910] Found CallConnection(51044.0). 18:39:12:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420910.41134]:eCallEstablishedEvent,Msk(bf01a6) 18:39:12:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420910.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:12:031 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:12:031 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:12:031 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:12:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420910.41134]: eCallHeldEvent,Msk(bf0126) 18:39:12:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420910.51044]: eCallHeldEvent,Msk(bf000a) 18:39:12:032 CTIOS1-ctios Trace: >>CG:[call.5000.2131420911]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420911 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41136 ConnDevID:41136 MsgID:eCallBeginEvent DvrKey:call.5000.2131420911) 18:39:12:033 CTIOS1-ctios Trace: >>CG:[call.5000.2131420911]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420911 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41136 CallngDevID:41136 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420911) 18:39:12:033 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420911 18:39:12:033 CTIOS1-ctios Trace: [call.5000.2131420911] CallConnection(41136.0) found DeviceID(41136) AgentID(). 18:39:12:033 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:12:033 CTIOS1-ctios Trace: Added CallConnection(41136.0). 18:39:12:033 CTIOS1-ctios Trace: [call.5000.2131420911]::CreateCallConnection(): CallConnection(41136.0) created successfully. 18:39:12:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420911.41136]:eCallBeginEvent,Msk(bf0002) 18:39:12:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420911.41136]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:12:033 CTIOS1-ctios Trace: >>CG:[call.5000.2131420911]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420911 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420911 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41136 NewConnDevID:41136 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420911) 18:39:12:033 CTIOS1-ctios Trace: >>CG:[call.5000.2131420911]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420911 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41136 CallngDevID:41136 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420911) 18:39:12:033 CTIOS1-ctios Trace: [call.5000.2131420911] Found CallConnection(41136.0) for device 41136. 18:39:12:033 CTIOS1-ctios Trace: >>CG:[call.5000.2131420911]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420911 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420911 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41136 NewConnDevID:41136 RCallKeyDay:151314 RCallKeyCID:207682 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420911 ICMEntUniqID:icm.151314.207682 RCallKeySeq#:1) 18:39:12:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420911]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420911 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41136 AlrtgDevID: CallngDevID:41136 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420911 Trnk#:0 TrnkGrp#:0) 18:39:12:034 CTIOS1-ctios Trace: [call.5000.2131420911] Found CallConnection(41136.0) for device 41136. 18:39:12:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420911]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420911 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41136 AlrtgDevID:51023 CallngDevID:41136 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420911 Trnk#:0 TrnkGrp#:0) 18:39:12:034 CTIOS1-ctios Trace: [call.5000.2131420911] Found CallConnection(41136.0) for device 41136. 18:39:12:034 CTIOS1-ctios Trace: [call.5000.2131420911]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:12:034 CTIOS1-ctios Trace: [call.5000.2131420911] CallConnection(41136.0) found DeviceID(51023) AgentID(33632). 18:39:12:034 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:12:034 CTIOS1-ctios Trace: Added CallConnection(41136.0). 18:39:12:034 CTIOS1-ctios Trace: [call.5000.2131420911]::CreateCallConnection(): CallConnection(41136.0) created successfully. 18:39:12:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420911]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420911 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420911 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41136 NewConnDevID:41136 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420911 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105151))) 18:39:12:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420911.41136]:eCallDataUpdateEvent,Msk(bf0002) 18:39:12:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420911.41136]:eCallOriginatedEvent,Msk(bf0002) 18:39:12:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420911.41136]:eCallDataUpdateEvent,Msk(bf0002) 18:39:12:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420911.41136]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:12:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420911]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420911 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41136 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420911 Trnk#:0 TrnkGrp#:0) 18:39:12:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420911.51023]:eCallBeginEvent 18:39:12:035 CTIOS1-ctios Trace: [call.5000.2131420911] Found CallConnection(41136.0). 18:39:12:035 CTIOS1-ctios Trace: [call.5000.2131420911] Found CallConnection(41136.0). 18:39:12:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420911.41136]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:12:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420911.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:12:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420911.41136]:eCallDataUpdateEvent,Msk(bf0002) 18:39:12:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420911.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:12:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420911.41136]:eCallEstablishedEvent,Msk(bf01a6) 18:39:12:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420911.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:12:035 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:12:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420911]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420911 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420911) 18:39:12:035 CTIOS1-ctios Trace: [call.5000.2131420911] Found CallConnection(51023.0). 18:39:12:036 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:12:036 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:12:036 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:12:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420911.41136]: eCallHeldEvent,Msk(bf0126) 18:39:12:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420911.51023]: eCallHeldEvent,Msk(bf000a) 18:39:12:091 CTIOS1-ctios Trace: >>CG:[call.5000.2131420910]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420910 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420910 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41134 NewConnDevID:41134 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420910 ecc:(...)) 18:39:12:091 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420910.41134]:eCallDataUpdateEvent,Msk(bf0126) 18:39:12:092 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420910.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:12:097 CTIOS1-ctios Trace: >>CG:[call.5000.2131420911]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420911 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420911 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41136 NewConnDevID:41136 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420911 ecc:(...)) 18:39:12:097 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420911.41136]:eCallDataUpdateEvent,Msk(bf0126) 18:39:12:097 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420911.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:12:196 CTIOS1-ctios Trace: [call.5000.46856155] Found CallConnection(42524.0) for device 42524. 18:39:12:247 CTIOS1-ctios Trace: [call.5000.46856155] Found CallConnection(42524.0) for device 42524. 18:39:12:402 CTIOS1-ctios Trace: >>CG:[agent.5000.48569]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10744 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42180 AGID:48569 AGInstr:42180 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48569 AGAvailStatus:0) 18:39:12:403 CTIOS1-ctios Trace: >>CG:[call.5000.46856161]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856161 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856161 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0515185259 NewConnDevID:0515185259 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856161 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105151))) 18:39:12:403 CTIOS1-ctios Trace: >>CG:[call.5000.46856161]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856161 ConnDevIDTyp:0 SVC#:201 SVCID:5006 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:301 SGID:5012 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42180 CallngDevID:0515185259 CalldDevID:42180 LstRedirDevID:(null) AnsDevID:42180 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856161 Trnk#:0 TrnkGrp#:0) 18:39:12:403 CTIOS1-ctios Trace: [call.5000.46856161] Found CallConnection(0515185259.1). 18:39:12:403 CTIOS1-ctios Trace: [call.5000.46856161] Found CallConnection(0515185259.1). 18:39:12:403 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:eAgentStateEvent(eTalking),Msk(0) 18:39:12:404 CTIOS1-ctios Trace: <-SND[FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:eAgentStateEvent(eTalking),Msk(0) 18:39:12:404 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:12:404 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:12:404 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:12:404 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:12:404 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:12:404 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48569]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:12:404 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48569]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:12:404 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856161.0515185259]:eCallDataUpdateEvent,Msk(bf0002) 18:39:12:404 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856161.42180]:eCallDataUpdateEvent,Msk(3f0001) 18:39:12:404 CTIOS1-ctios Trace: <-SND[FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856161.42180]:eCallDataUpdateEvent,Msk(3f0001) 18:39:12:404 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856161.0515185259]:eCallEstablishedEvent,Msk(bf01a6) 18:39:12:404 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856161.42180]:eCallEstablishedEvent,Msk(bf01a6) 18:39:12:404 CTIOS1-ctios Trace: <-SND[FN2-98-D8B4-4208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856161.42180]:eCallEstablishedEvent,Msk(bf01a6) 18:39:12:417 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:0) 18:39:12:417 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:39:12:417 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:417 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:417 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:417 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:417 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:417 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:418 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:420 CTIOS1-ctios Trace: >>CG:[call.5000.2131420911]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420911 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420911) 18:39:12:420 CTIOS1-ctios Trace: >>CG:[call.5000.2131420911]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420911 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41136 RelDevID:41136 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420911) 18:39:12:420 CTIOS1-ctios Trace: >>CG:[call.5000.2131420911]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420911 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41136 MsgID:eCallClearedEvent DvrKey:call.5000.2131420911) 18:39:12:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420911.41136]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:12:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420911.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:12:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420911.41136]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:12:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420911.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:12:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420911.41136]:eCallClearedEvent,Msk(3f0000) 18:39:12:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420911.51023]:eCallClearedEvent,Msk(3f0000) 18:39:12:420 CTIOS1-ctios Trace: >>CG:[call.5000.2131420911]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420911 ConnDevIDTyp:0 ConnDevID:41136 MsgID:eCallEndEvent DvrKey:call.5000.2131420911) 18:39:12:420 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:12:421 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420911.41136]:eCallEndEvent 18:39:12:421 CTIOS1-ctios Trace: Removed CallConnection(41136.0). 18:39:12:421 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:12:421 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420911.51023]:eCallEndEvent 18:39:12:421 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420911 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:12:421 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:12:421 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:421 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:441 CTIOS1-ctios Trace: >>CG:[agent.5000.3880]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:6609 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42041 AGID:3880 AGInstr:42041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3880 AGAvailStatus:0) 18:39:12:442 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:12:442 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:442 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:442 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:442 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:442 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:442 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:442 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:451 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:1) 18:39:12:451 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:12:451 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:460 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32373386 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5978 LogdOnTimeTdy:9391 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5979 LogdOnTimeSess:9391 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:12:474 CTIOS1-ctios Trace: >>CG:[call.5000.46856163]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856163 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856163) 18:39:12:474 CTIOS1-ctios Trace: >>CG:[call.5000.46856163]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856163 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46856163) 18:39:12:474 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856163.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:12:474 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856163.42062]:eCallClearedEvent,Msk(3f0000) 18:39:12:475 CTIOS1-ctios Trace: >>CG:[call.5000.46856163]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856163 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46856163) 18:39:12:475 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:39:12:475 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856163 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:12:475 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:39:12:475 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856163.42062]:eCallEndEvent 18:39:12:475 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:12:475 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:475 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:475 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:476 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:476 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:476 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:476 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:486 CTIOS1-ctios Trace: >>CG:[call.5000.46856155]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856155 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856155 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0932502025 NewConnDevID:0932502025 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856155 ecc:(...)) 18:39:12:486 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856155.0932502025]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:12:486 CTIOS1-ctios Trace: <-SND[FC4-40-C4-C1-2872-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856155.42524]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:12:486 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856155.42524]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:12:505 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32373387 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4363 LogdOnTimeTdy:16869 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2828 LogdOnTimeSess:4736 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:327 IntCallsTimeSess:113 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:337 IntCallsTimeTdy:115 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:39:12:514 CTIOS1-ctios Trace: ->RCV[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4) a=48456][agent.5000.48456]:eSetAgentStateRequest(eNotReady) 18:39:12:540 CTIOS1-ctios Trace: >>CG:[agent.5000.3601]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5619 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42157 AGID:3601 AGInstr:42157 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3601 AGAvailStatus:0) 18:39:12:540 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:12:541 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:541 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:541 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:541 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:541 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:541 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:541 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:599 CTIOS1-ctios Trace: >>CG:[call.5000.2131420910]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420910 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420910) 18:39:12:599 CTIOS1-ctios Trace: >>CG:[call.5000.2131420910]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420910 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41134 RelDevID:41134 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420910) 18:39:12:599 CTIOS1-ctios Trace: >>CG:[call.5000.2131420910]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420910 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41134 MsgID:eCallClearedEvent DvrKey:call.5000.2131420910) 18:39:12:599 CTIOS1-ctios Trace: >>CG:[call.5000.2131420910]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420910 ConnDevIDTyp:0 ConnDevID:41134 MsgID:eCallEndEvent DvrKey:call.5000.2131420910) 18:39:12:599 CTIOS1-ctios Trace: Removed CallConnection(41134.0). 18:39:12:599 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:12:599 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420910 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:12:599 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:12:600 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420910.41134]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:12:600 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420910.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:12:600 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420910.41134]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:12:600 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420910.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:12:600 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420910.41134]:eCallClearedEvent,Msk(3f0000) 18:39:12:600 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420910.51044]:eCallClearedEvent,Msk(3f0000) 18:39:12:600 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420910.41134]:eCallEndEvent 18:39:12:600 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420910.51044]:eCallEndEvent 18:39:12:600 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:12:600 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:600 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:631 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32373389 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5145 LogdOnTimeTdy:9486 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:321 LogdOnTimeSess:740 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:12:664 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10520 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42253 AGID:48456 AGInstr:42253 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48456 AGAvailStatus:0) 18:39:12:664 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:12:664 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:12:664 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:664 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:664 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:664 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:664 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:664 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:664 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:665 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eSetAgentStateConf(UniqObjID:agent.5000.48456 MsgID:eSetAgentStateConf TgtCILClntID:GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)) 18:39:12:665 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eSetAgentStateConf 18:39:12:680 CTIOS1-ctios Trace: >>CG:[agent.5000.3880]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6609 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42041 AGID:3880 AGInstr:42041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3880 AGAvailStatus:1) 18:39:12:681 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:12:681 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:681 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:681 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:681 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:681 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:681 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:681 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:683 CTIOS1-ctios Trace: [call.5000.46855886] Found CallConnection(21064.0) for device 21064. 18:39:12:685 CTIOS1-ctios Trace: [call.5000.46855886] Found CallConnection(21064.0) for device 21064. 18:39:12:695 CTIOS1-ctios Trace: >>CG:[call.5000.46855053.42589]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.46855053.42589 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)) 18:39:12:695 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.46855053.42589]. 18:39:12:712 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:39:12:713 CTIOS1-ctios Trace: >>CG:[call.5000.46856166]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856166 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42037 ConnDevID:42037 MsgID:eCallBeginEvent DvrKey:call.5000.46856166 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105152))) 18:39:12:713 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856166 18:39:12:713 CTIOS1-ctios Trace: >>CG:[call.5000.46856166]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856166 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42037 CallngDevID:42037 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856166) 18:39:12:713 CTIOS1-ctios Trace: [call.5000.46856166] CallConnection(42037.0) found DeviceID(42037) AgentID(48558). 18:39:12:713 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:12:713 CTIOS1-ctios Trace: Added CallConnection(42037.0). 18:39:12:713 CTIOS1-ctios Trace: [call.5000.46856166]::CreateCallConnection(): CallConnection(42037.0) created successfully. 18:39:12:713 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:39:12:713 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:12:713 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:12:713 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:12:713 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:12:713 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:12:713 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:12:713 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:12:714 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856166.42037]:eCallBeginEvent,Msk(bf0002) 18:39:12:714 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856166.42037]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:12:715 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:0) 18:39:12:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:39:12:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:12:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:12:715 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:12:715 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:12:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:12:715 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:12:715 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:12:716 CTIOS1-ctios Trace: >>CG:[call.5000.46855886]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855886 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21064 RelDevID:21064 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855886) 18:39:12:716 CTIOS1-ctios Trace: >>CG:[call.5000.46855886]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855886 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9703332722501 RelDevID:9703332722501 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855886) 18:39:12:717 CTIOS1-ctios Trace: >>CG:[call.5000.46855886]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855886 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:9703332722501 MsgID:eCallClearedEvent DvrKey:call.5000.46855886) 18:39:12:717 CTIOS1-ctios Trace: >>CG:[agent.5000.55069]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:401 SGID:11225 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11220 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21064 AGID:55069 AGInstr:21064 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.55069 AGAvailStatus:0) 18:39:12:717 CTIOS1-ctios Trace: [agent.5000.55069]: Current Wrapup Mode = 0 18:39:12:717 CTIOS1-ctios Trace: [call.5000.46855886.21064] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:12:717 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855886.9703332722501]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:12:717 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855886.21064]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:12:717 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855886.9703332722501]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:12:717 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855886.21064]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:12:717 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855886.9703332722501]:eCallClearedEvent,Msk(3f0000) 18:39:12:717 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855886.21064]:eCallClearedEvent,Msk(3f0000) 18:39:12:717 CTIOS1-ctios Trace: <-SND[37096][agent.5000.55069]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:12:718 CTIOS1-ctios Trace: <-SND[37096][agent.5000.55069]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:12:742 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:1) 18:39:12:742 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:12:742 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:742 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:742 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:742 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:742 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:742 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:743 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:809 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:39:12:809 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:12:809 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:12:845 CTIOS1-ctios Trace: >>CG:[call.5000.46856166]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856166 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42037 RelDevID:42037 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856166) 18:39:12:846 CTIOS1-ctios Trace: >>CG:[call.5000.46856166]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856166 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42037 MsgID:eCallClearedEvent DvrKey:call.5000.46856166) 18:39:12:846 CTIOS1-ctios Trace: >>CG:[call.5000.46856166]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856166 ConnDevIDTyp:0 ConnDevID:42037 MsgID:eCallEndEvent DvrKey:call.5000.46856166) 18:39:12:846 CTIOS1-ctios Trace: Removed CallConnection(42037.0). 18:39:12:846 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856166 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:12:846 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:39:12:846 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856166.42037]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:12:846 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856166.42037]:eCallClearedEvent,Msk(3f0000) 18:39:12:846 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856166.42037]:eCallEndEvent 18:39:12:846 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:12:846 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:846 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:847 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:847 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:847 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:847 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:847 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:861 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42222 ANI:0554442074 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207347 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207347 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7991082) 18:39:12:861 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:12:888 CTIOS1-ctios Trace: >>CG:[agent.5000.3601]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5619 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42157 AGID:3601 AGInstr:42157 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3601 AGAvailStatus:1) 18:39:12:888 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:12:888 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:888 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:888 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:888 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:888 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:888 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:888 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:894 CTIOS1-ctios Trace: >>CG:[agent.5000.48720]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11029 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42222 AGID:48720 AGInstr:42222 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48720 AGAvailStatus:0) 18:39:12:894 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:eAgentStateEvent(eReserved),Msk(0) 18:39:12:894 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:eAgentStateEvent(eReserved),Msk(0) 18:39:12:894 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:12:894 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:12:894 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:12:895 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:12:895 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:12:895 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:12:895 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:12:905 CTIOS1-ctios Trace: ->RCV[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4) a=48456][agent.5000.48456]:eSetAgentStateRequest(eAvailable) 18:39:12:925 CTIOS1-ctios Trace: >>CG:[call.5000.46856167]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856167 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0554442074 DNIS:42222 Dialed#:45233 ConnDevID:0554442074 RCallKeyDay:151314 RCallKeyCID:207347 MsgID:eCallBeginEvent DvrKey:call.5000.46856167 ecc:(...) ICMEntUniqID:icm.151314.207347 RCallKeySeq#:2) 18:39:12:925 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856167 18:39:12:925 CTIOS1-ctios Trace: >>CG:[call.5000.46856167]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856167 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0554442074 AlrtgDevID:(null) CallngDevID:0554442074 CalldDevID:42222 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856167 Trnk#:0 TrnkGrp#:0) 18:39:12:926 CTIOS1-ctios Trace: [call.5000.46856167]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0554442074. 18:39:12:926 CTIOS1-ctios Trace: CallConnection(0554442074.1) created AgentObject (Device) for DeviceID(0554442074). 18:39:12:926 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:12:926 CTIOS1-ctios Trace: Added CallConnection(0554442074.1). 18:39:12:926 CTIOS1-ctios Trace: [call.5000.46856167]::CreateCallConnection(): CallConnection(0554442074.1) created successfully. 18:39:12:926 CTIOS1-ctios Trace: >>CG:[call.5000.46856167]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856167 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0554442074 AlrtgDevID:42222 CallngDevID:0554442074 CalldDevID:42222 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856167 Trnk#:0 TrnkGrp#:0) 18:39:12:926 CTIOS1-ctios Trace: [call.5000.46856167] Found CallConnection(0554442074.1) for device 0554442074. 18:39:12:926 CTIOS1-ctios Trace: [call.5000.46856167]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42222. 18:39:12:926 CTIOS1-ctios Trace: [call.5000.46856167] CallConnection(0554442074.1) found DeviceID(42222) AgentID(48720). 18:39:12:926 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:12:926 CTIOS1-ctios Trace: Added CallConnection(0554442074.1). 18:39:12:926 CTIOS1-ctios Trace: [call.5000.46856167]::CreateCallConnection(): CallConnection(0554442074.1) created successfully. 18:39:12:926 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856167.0554442074]:eCallBeginEvent 18:39:12:926 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856167.0554442074]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:12:926 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856167.42222]:eCallBeginEvent 18:39:12:926 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856167.42222]:eCallBeginEvent 18:39:12:927 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856167.0554442074]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:12:927 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856167.42222]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:12:927 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856167.42222]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:12:964 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10520 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42253 AGID:48456 AGInstr:42253 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48456 AGAvailStatus:1) 18:39:12:964 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:12:964 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:12:964 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:964 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:964 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:965 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:965 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:965 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:965 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:12:965 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eSetAgentStateConf(UniqObjID:agent.5000.48456 MsgID:eSetAgentStateConf TgtCILClntID:GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)) 18:39:12:965 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eSetAgentStateConf 18:39:12:981 CTIOS1-ctios Trace: [call.5000.46856161] Found CallConnection(42180.0) for device 42180. 18:39:13:013 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:39:13:014 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:13:014 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:13:029 CTIOS1-ctios Trace: [call.5000.46856161] Found CallConnection(42180.0) for device 42180. 18:39:13:131 CTIOS1-ctios Trace: ->RCV[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4) a=48630][call.5000.46856057.42243]:eSingleStepTransferRequest 18:39:13:272 CTIOS1-ctios Trace: [call.5000.46856057] Found CallConnection(42243.0) for device 42243. 18:39:13:273 CTIOS1-ctios Trace: [call.5000.46856057] Found CallConnection(42243.0) for device 42243. 18:39:13:276 CTIOS1-ctios Trace: >>CG:[call.5000.2131420912]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420912 CallTyp:12 ConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0544636317 DNIS:81126 CallrEntrDig:81126 ConnDevID:42243 RCallKeyDay:151314 RCallKeyCID:207340 MsgID:eCallBeginEvent DvrKey:call.5000.2131420912 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105130)) ICMEntUniqID:icm.151314.207340 RCallKeySeq#:3) 18:39:13:276 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420912 18:39:13:276 CTIOS1-ctios Trace: >>CG:[call.5000.46856057]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46856057 NumParties:1 SecDevIDTyp:0 SecCID:2131420912 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0544636317 SecDevID:42243 TfrgDevID:42243 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46856057ConnectedParty[1]:(ConnPtyCID:46856057 ConnPtyDevIDTyp:1 ConnPtyDevID:0544636317)) 18:39:13:276 CTIOS1-ctios Trace: [call.5000.46856057] Found CallConnection(42243.0). 18:39:13:276 CTIOS1-ctios Trace: >>CG:[call.5000.2131420912]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46856057 NumParties:1 SecDevIDTyp:0 SecCID:2131420912 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0544636317 SecDevID:42243 TfrgDevID:42243 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420912ConnectedParty[1]:(ConnPtyCID:46856057 ConnPtyDevIDTyp:1 ConnPtyDevID:0544636317)) 18:39:13:277 CTIOS1-ctios Trace: [call.5000.2131420912]::FindTransferCommonDeviceID Calls [call.5000.46856057] and [call.5000.2131420912] do not appear to have a common Device. Tranferring Device [42243] is set as common device 18:39:13:277 CTIOS1-ctios Trace: [call.5000.46856057] Found CallConnection(42243.0). 18:39:13:277 CTIOS1-ctios Trace: [call.5000.46856057] Found CallConnection(42243.0). 18:39:13:277 CTIOS1-ctios Trace: Removed CallConnection(42243.0). 18:39:13:277 CTIOS1-ctios Trace: Added CallConnection(0544636317.1). 18:39:13:277 CTIOS1-ctios Trace: [call.5000.2131420912] Moved CallConnection[0544636317.1] from [call.5000.46856057] to [call.5000.2131420912]. 18:39:13:277 CTIOS1-ctios Trace: >>CG:[call.5000.2131420912]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420912 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420912 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:42243 NewConnDevID:0544636317 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420912) 18:39:13:277 CTIOS1-ctios Trace: >>CG:[call.5000.2131420912]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420912 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0544636317 RelDevID:0544636317 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420912) 18:39:13:277 CTIOS1-ctios Trace: >>CG:[call.5000.2131420912]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420912 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42243 MsgID:eCallClearedEvent DvrKey:call.5000.2131420912) 18:39:13:278 CTIOS1-ctios Trace: >>CG:[call.5000.2131420912]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420912 ConnDevIDTyp:1 ConnDevID:0544636317 MsgID:eCallEndEvent DvrKey:call.5000.2131420912) 18:39:13:278 CTIOS1-ctios Trace: Removed CallConnection(0544636317.1). 18:39:13:278 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420912 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:13:278 CTIOS1-ctios Trace: >>CG:[call.5000.46856057]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856057 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0544636317 MsgID:eCallClearedEvent DvrKey:call.5000.46856057) 18:39:13:278 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10860 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42243 AGID:48630 AGInstr:42243 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48630 AGAvailStatus:0) 18:39:13:278 CTIOS1-ctios Trace: [agent.5000.48630]: Current Wrapup Mode = 3 18:39:13:278 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856057.42243]:eCallTransferredEvent,Msk(bf01a6) 18:39:13:278 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856057.42243]:eCallTransferredEvent,Msk(bf01a6) 18:39:13:278 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856057.42243]:eCallTransferredEvent,Msk(bf01a6) 18:39:13:278 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856057.42243]:eCallTransferredEvent,Msk(bf01a6) 18:39:13:279 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856057.42243]:eCallEndEvent 18:39:13:279 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856057.42243]:eCallEndEvent 18:39:13:279 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856057.0544636317]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:13:279 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420912.0544636317]:eCallTransferredEvent,Msk(bf01a6) 18:39:13:279 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420912.0544636317]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:13:279 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420912.0544636317]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:13:279 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420912.0544636317]:eCallClearedEvent,Msk(3f0000) 18:39:13:279 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420912.0544636317]:eCallEndEvent 18:39:13:279 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:39:13:279 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:39:13:279 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:13:279 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:13:280 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:13:280 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:13:280 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:13:280 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:13:280 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:13:312 CTIOS1-ctios Trace: [call.5000.46856015] Found CallConnection(42552.0) for device 42552. 18:39:13:312 CTIOS1-ctios Trace: [call.5000.46856015] Found CallConnection(42552.0) for device 42552. 18:39:13:312 CTIOS1-ctios Trace: >>CG:[call.5000.2131420913]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420913 CallTyp:12 ConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0515120655 DNIS:81126 CallrEntrDig:81126 ConnDevID:42552 RCallKeyDay:151314 RCallKeyCID:207219 MsgID:eCallBeginEvent DvrKey:call.5000.2131420913 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105122)) ICMEntUniqID:icm.151314.207219 RCallKeySeq#:3) 18:39:13:312 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420913 18:39:13:312 CTIOS1-ctios Trace: >>CG:[call.5000.46856015]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46856015 NumParties:1 SecDevIDTyp:0 SecCID:2131420913 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0515120655 SecDevID:42552 TfrgDevID:42552 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46856015ConnectedParty[1]:(ConnPtyCID:46856015 ConnPtyDevIDTyp:1 ConnPtyDevID:0515120655)) 18:39:13:312 CTIOS1-ctios Trace: [call.5000.46856015] Found CallConnection(42552.0). 18:39:13:313 CTIOS1-ctios Trace: >>CG:[call.5000.2131420913]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46856015 NumParties:1 SecDevIDTyp:0 SecCID:2131420913 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0515120655 SecDevID:42552 TfrgDevID:42552 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420913ConnectedParty[1]:(ConnPtyCID:46856015 ConnPtyDevIDTyp:1 ConnPtyDevID:0515120655)) 18:39:13:313 CTIOS1-ctios Trace: [call.5000.2131420913]::FindTransferCommonDeviceID Calls [call.5000.46856015] and [call.5000.2131420913] do not appear to have a common Device. Tranferring Device [42552] is set as common device 18:39:13:313 CTIOS1-ctios Trace: [call.5000.46856015] Found CallConnection(42552.0). 18:39:13:313 CTIOS1-ctios Trace: [call.5000.46856015] Found CallConnection(42552.0). 18:39:13:313 CTIOS1-ctios Trace: Removed CallConnection(42552.0). 18:39:13:313 CTIOS1-ctios Trace: Added CallConnection(0515120655.1). 18:39:13:313 CTIOS1-ctios Trace: [call.5000.2131420913] Moved CallConnection[0515120655.1] from [call.5000.46856015] to [call.5000.2131420913]. 18:39:13:313 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856015.42552]:eCallTransferredEvent,Msk(bf01a6) 18:39:13:313 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856015.42552]:eCallTransferredEvent,Msk(bf01a6) 18:39:13:313 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856015.42552]:eCallEndEvent 18:39:13:313 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856015.0515120655]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:13:313 CTIOS1-ctios Trace: >>CG:[call.5000.2131420913]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420913 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420913 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:42552 NewConnDevID:0515120655 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420913) 18:39:13:313 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420913.0515120655]:eCallTransferredEvent,Msk(bf01a6) 18:39:13:314 CTIOS1-ctios Trace: >>CG:[call.5000.2131420913]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420913 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0515120655 RelDevID:0515120655 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420913) 18:39:13:314 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420913.0515120655]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:13:314 CTIOS1-ctios Trace: >>CG:[call.5000.2131420913]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420913 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42552 MsgID:eCallClearedEvent DvrKey:call.5000.2131420913) 18:39:13:314 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420913.0515120655]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:13:314 CTIOS1-ctios Trace: >>CG:[call.5000.2131420913]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420913 ConnDevIDTyp:1 ConnDevID:0515120655 MsgID:eCallEndEvent DvrKey:call.5000.2131420913) 18:39:13:314 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420913.0515120655]:eCallClearedEvent,Msk(3f0000) 18:39:13:314 CTIOS1-ctios Trace: Removed CallConnection(0515120655.1). 18:39:13:314 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420913 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:13:314 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420913.0515120655]:eCallEndEvent 18:39:13:314 CTIOS1-ctios Trace: >>CG:[call.5000.46856015]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856015 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0515120655 MsgID:eCallClearedEvent DvrKey:call.5000.46856015) 18:39:13:314 CTIOS1-ctios Trace: >>CG:[agent.5000.48608]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:606 SGID:6059 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10807 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42552 AGID:48608 AGInstr:42552 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48608 AGAvailStatus:0) 18:39:13:314 CTIOS1-ctios Trace: [agent.5000.48608]: Current Wrapup Mode = 3 18:39:13:314 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eQueryAgentStatisticsConf(IID:32373392 PrphID:5000 AGExt:42243 AGID:48630 AGInstr:42243 UniqObjID:agent.5000.48630 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2079 LogdOnTimeTdy:20457 NotRdyTimeTdy:2486 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:90 HdlCallsTlkTimeTdy:15361 HdlCallsTimeTdy:15795 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1520 LogdOnTimeSess:13113 NotRdyTimeSess:1972 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:54 HdlCallsTlkTimeSess:9275 HdlCallsTimeSess:9548 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:273 HdlCallsAftCallTimeTdy:434 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Pr 18:39:13:314 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48608]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:39:13:314 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eOnNewAgentStatisticsEvent 18:39:13:345 CTIOS1-ctios Trace: >>CG:[agent.5000.48608]:eQueryAgentStatisticsConf(IID:32373393 PrphID:5000 AGExt:42552 AGID:48608 AGInstr:42552 UniqObjID:agent.5000.48608 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1629 LogdOnTimeTdy:9873 NotRdyTimeTdy:2 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:67 HdlCallsTlkTimeTdy:7741 HdlCallsTimeTdy:8153 IncCallsHldTdy:1 IncCallsHldTimeTdy:12 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1629 LogdOnTimeSess:9873 NotRdyTimeSess:2 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:67 HdlCallsTlkTimeSess:7741 HdlCallsTimeSess:8153 IncCallsHldSess:1 IncCallsHldTimeSess:12 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:400 HdlCallsAftCallTimeTdy:400 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:13:451 CTIOS1-ctios Trace: >>CG:[agent.5000.6599]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:2302 SGState:2 SessID:0 MRDID:1 ICMAGID:8965 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21037 AGID:6599 AGInstr:21037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6599 AGAvailStatus:0) 18:39:13:452 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6599]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:13:452 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6599]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:481 CTIOS1-ctios Trace: SYSTEM_EVENT received: PGStatus:0, ICMCentralControllerTime:1429105153 SystemEventID:10 Arg1:5000 Arg2:4294967295 Arg3:0 Text:42049 18:39:13:481 CTIOS1-ctios Trace: >>CG:eSystemEvent(eSysInstrumentOutOfService)(PGStatus:0 SysEvtID:10 SysEvtArg1:5000 SysEvtArg2:4294967295 MsgID:eSystemEvent ICMCCTime:1429105153 Txt:42049) 18:39:13:483 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:39:13:483 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:300 SGID:5002 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:39:13:483 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:39:13:483 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:756 SGID:8862 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:39:13:484 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:757 SGID:8863 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:39:13:484 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:2 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:39:13:484 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:39:13:484 CTIOS1-ctios Trace: [agent.5000.42299]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 9752 priority 0 18:39:13:484 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][device.5000.42049]:eCTIOSFailureEvent(eSysInstrumentOutOfService) 18:39:13:484 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:13:484 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:13:484 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:484 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:485 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:485 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:485 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:485 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:485 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:485 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(0) 18:39:13:485 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(0) 18:39:13:485 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:485 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:485 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:485 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:485 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:485 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:486 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:486 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(0) 18:39:13:486 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(0) 18:39:13:486 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:486 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:486 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:486 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:486 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:486 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:486 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:486 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(0) 18:39:13:486 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(0) 18:39:13:486 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:486 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:487 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:487 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:487 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:487 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:487 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:487 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(0) 18:39:13:487 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(0) 18:39:13:487 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:487 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:487 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:487 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:487 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:487 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:487 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:488 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(0) 18:39:13:488 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(0) 18:39:13:488 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:488 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:488 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:488 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:488 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:488 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:488 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:488 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(0) 18:39:13:488 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(0) 18:39:13:489 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:489 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:489 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:489 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:489 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:489 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:489 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:491 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:300 SGID:5002 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:39:13:491 CTIOS1-ctios Trace: [agent.5000.42299]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 300 priority 0 18:39:13:491 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:39:13:491 CTIOS1-ctios Trace: [agent.5000.42299]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 301 priority 0 18:39:13:491 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:756 SGID:8862 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:39:13:491 CTIOS1-ctios Trace: [agent.5000.42299]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 756 priority 0 18:39:13:492 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:757 SGID:8863 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:39:13:492 CTIOS1-ctios Trace: [agent.5000.42299]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 757 priority 0 18:39:13:492 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eLogout)(PrphID:5000 PrphTyp:17 AGState:eLogout SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:39:13:492 CTIOS1-ctios Trace: Agent [agent.5000.42299] detached from device [device.5000.42049]. 18:39:13:492 CTIOS1-ctios Trace: [agent.5000.42299]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 302 priority 0 18:39:13:492 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eLogout)(PrphID:5000 PrphTyp:17 AGState:eLogout SG#:4294967295 SGID:4294967295 StateDur:0 SGPri:0 EvtRsnCode:50003 SGState:1 SessID:0 MRDID:1 ICMAGID:8741 AGMode:0 MaxTaskLim:0 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:39:13:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(0) 18:39:13:492 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(0) 18:39:13:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:492 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:492 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:493 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(0) 18:39:13:493 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(0) 18:39:13:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:493 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:493 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:493 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(0) 18:39:13:493 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(0) 18:39:13:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:494 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:494 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:494 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:494 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:494 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:494 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:494 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(0) 18:39:13:494 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(0) 18:39:13:494 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:494 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:494 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:494 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:495 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:495 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:495 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:495 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eLogout),Msk(1000000) 18:39:13:495 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eLogout),Msk(1000000) 18:39:13:495 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eLogout),Msk(0) 18:39:13:495 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eLogout),Msk(0) 18:39:13:495 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eLogout),Msk(0) 18:39:13:495 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eLogout),Msk(0) 18:39:13:495 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eLogout),Msk(0) 18:39:13:495 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eLogout),Msk(0) 18:39:13:496 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eLogout),Msk(0) 18:39:13:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eLogout),Msk(0) 18:39:13:496 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:eAgentStateEvent(eLogout),Msk(0) 18:39:13:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eLogout),Msk(0) 18:39:13:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eLogout),Msk(0) 18:39:13:496 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eLogout),Msk(0) 18:39:13:496 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eLogout),Msk(0) 18:39:13:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eLogout),Msk(0) 18:39:13:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eLogout),Msk(0) 18:39:13:496 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eLogout),Msk(0) 18:39:13:510 CTIOS1-ctios Trace: [call.5000.46855851] Found CallConnection(42523.0) for device 42523. 18:39:13:510 CTIOS1-ctios Trace: [call.5000.46855851] Found CallConnection(42523.0) for device 42523. 18:39:13:511 CTIOS1-ctios Trace: >>CG:[call.5000.2131420914]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420914 CallTyp:12 ConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0514340655 DNIS:81112 CallrEntrDig:81112 ConnDevID:42523 RCallKeyDay:151314 RCallKeyCID:206755 MsgID:eCallBeginEvent DvrKey:call.5000.2131420914 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105085)) ICMEntUniqID:icm.151314.206755 RCallKeySeq#:3) 18:39:13:511 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420914 18:39:13:511 CTIOS1-ctios Trace: >>CG:[call.5000.46855851]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855851 NumParties:1 SecDevIDTyp:0 SecCID:2131420914 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0514340655 SecDevID:42523 TfrgDevID:42523 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46855851ConnectedParty[1]:(ConnPtyCID:46855851 ConnPtyDevIDTyp:1 ConnPtyDevID:0514340655)) 18:39:13:511 CTIOS1-ctios Trace: >>CG:[call.5000.2131420914]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855851 NumParties:1 SecDevIDTyp:0 SecCID:2131420914 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0514340655 SecDevID:42523 TfrgDevID:42523 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420914ConnectedParty[1]:(ConnPtyCID:46855851 ConnPtyDevIDTyp:1 ConnPtyDevID:0514340655)) 18:39:13:511 CTIOS1-ctios Trace: [call.5000.46855851] Found CallConnection(42523.0). 18:39:13:511 CTIOS1-ctios Trace: [call.5000.2131420914]::FindTransferCommonDeviceID Calls [call.5000.46855851] and [call.5000.2131420914] do not appear to have a common Device. Tranferring Device [42523] is set as common device 18:39:13:511 CTIOS1-ctios Trace: [call.5000.46855851] Found CallConnection(42523.0). 18:39:13:511 CTIOS1-ctios Trace: [call.5000.46855851] Found CallConnection(42523.0). 18:39:13:511 CTIOS1-ctios Trace: Removed CallConnection(42523.0). 18:39:13:511 CTIOS1-ctios Trace: Added CallConnection(0514340655.1). 18:39:13:511 CTIOS1-ctios Trace: [call.5000.2131420914] Moved CallConnection[0514340655.1] from [call.5000.46855851] to [call.5000.2131420914]. 18:39:13:512 CTIOS1-ctios Trace: >>CG:[call.5000.2131420914]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420914 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420914 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:42523 NewConnDevID:0514340655 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420914) 18:39:13:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855851.42523]:eCallTransferredEvent,Msk(bf01a6) 18:39:13:512 CTIOS1-ctios Trace: >>CG:[call.5000.2131420914]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420914 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0514340655 RelDevID:0514340655 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420914) 18:39:13:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855851.42523]:eCallTransferredEvent,Msk(bf01a6) 18:39:13:512 CTIOS1-ctios Trace: >>CG:[call.5000.2131420914]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420914 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42523 MsgID:eCallClearedEvent DvrKey:call.5000.2131420914) 18:39:13:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855851.42523]:eCallEndEvent 18:39:13:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855851.0514340655]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:13:512 CTIOS1-ctios Trace: >>CG:[call.5000.2131420914]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420914 ConnDevIDTyp:1 ConnDevID:0514340655 MsgID:eCallEndEvent DvrKey:call.5000.2131420914) 18:39:13:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420914.0514340655]:eCallTransferredEvent,Msk(bf01a6) 18:39:13:513 CTIOS1-ctios Trace: Removed CallConnection(0514340655.1). 18:39:13:513 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420914 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:13:513 CTIOS1-ctios Trace: >>CG:[call.5000.46855851]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855851 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0514340655 MsgID:eCallClearedEvent DvrKey:call.5000.46855851) 18:39:13:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420914.0514340655]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:13:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420914.0514340655]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:13:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420914.0514340655]:eCallClearedEvent,Msk(3f0000) 18:39:13:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420914.0514340655]:eCallEndEvent 18:39:13:531 CTIOS1-ctios Trace: >>CG:[agent.5000.48817]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:618 SGID:6061 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42523 AGID:48817 AGInstr:42523 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48817 AGAvailStatus:0) 18:39:13:531 CTIOS1-ctios Trace: [agent.5000.48817]: Current Wrapup Mode = 3 18:39:13:531 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:39:13:531 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:13:531 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:201 SVCID:5006 SG#:301 SGID:5012 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42119 ANI:0517080170 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207251 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207251 RCallKeySeq#:1 CallTypIDTag:5003 PreCallIIDTag:7990921) 18:39:13:532 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48817]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:13:532 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:13:556 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:39:13:556 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:39:13:556 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:13:556 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:13:556 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:13:556 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:13:556 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:13:556 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:13:557 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:13:557 CTIOS1-ctios Trace: >>CG:[call.5000.46856170]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856170 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42074 ConnDevID:42074 MsgID:eCallBeginEvent DvrKey:call.5000.46856170 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105153))) 18:39:13:557 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856170 18:39:13:557 CTIOS1-ctios Trace: >>CG:[call.5000.46856170]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856170 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42074 CallngDevID:42074 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856170) 18:39:13:557 CTIOS1-ctios Trace: [call.5000.46856170] CallConnection(42074.0) found DeviceID(42074) AgentID(46083). 18:39:13:557 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:13:557 CTIOS1-ctios Trace: Added CallConnection(42074.0). 18:39:13:557 CTIOS1-ctios Trace: [call.5000.46856170]::CreateCallConnection(): CallConnection(42074.0) created successfully. 18:39:13:557 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:0) 18:39:13:557 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856170.42074]:eCallBeginEvent,Msk(bf0002) 18:39:13:557 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856170.42074]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:13:558 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:39:13:558 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:13:558 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:13:558 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:13:558 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:13:558 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:13:558 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:13:558 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:13:562 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:0) 18:39:13:562 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eReserved),Msk(0) 18:39:13:562 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eReserved),Msk(0) 18:39:13:562 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:13:562 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:13:562 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:13:562 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:13:562 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:13:562 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:13:562 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:13:568 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eNotReady) 18:39:13:583 CTIOS1-ctios Trace: ->RCV[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4) a=48656][agent.5000.48656]:eSetAgentStateRequest(eAvailable) 18:39:13:600 CTIOS1-ctios Trace: [call.5000.154709927] Found CallConnection(21622.0) for device 21622. 18:39:13:600 CTIOS1-ctios Trace: [call.5000.154709927] Found CallConnection(21622.0) for device 21622. 18:39:13:604 CTIOS1-ctios Trace: ->RCV[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4) a=42299][agent.5000.42299]:eDisableAgentStatisticsRequest 18:39:13:604 CTIOS1-ctios Trace: ->RCV[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4) a=42299][agent.5000.42299]:eDisableSkillGroupStatisticsRequest 18:39:13:607 CTIOS1-ctios Trace: >>CG:[call.5000.46856171]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856171 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0517080170 DNIS:42119 Dialed#:45233 ConnDevID:0517080170 RCallKeyDay:151314 RCallKeyCID:207251 MsgID:eCallBeginEvent DvrKey:call.5000.46856171 ecc:(...) ICMEntUniqID:icm.151314.207251 RCallKeySeq#:2) 18:39:13:607 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856171 18:39:13:607 CTIOS1-ctios Trace: >>CG:[call.5000.46856171]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856171 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0517080170 AlrtgDevID:(null) CallngDevID:0517080170 CalldDevID:42119 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856171 Trnk#:0 TrnkGrp#:0) 18:39:13:607 CTIOS1-ctios Trace: [call.5000.46856171]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0517080170. 18:39:13:607 CTIOS1-ctios Trace: >>CG:[call.5000.46856171]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856171 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:301 SGID:5012 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0517080170 AlrtgDevID:42119 CallngDevID:0517080170 CalldDevID:42119 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856171 Trnk#:0 TrnkGrp#:0) 18:39:13:607 CTIOS1-ctios Trace: CallConnection(0517080170.1) created AgentObject (Device) for DeviceID(0517080170). 18:39:13:607 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:13:608 CTIOS1-ctios Trace: Added CallConnection(0517080170.1). 18:39:13:608 CTIOS1-ctios Trace: [call.5000.46856171]::CreateCallConnection(): CallConnection(0517080170.1) created successfully. 18:39:13:608 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856171.0517080170]:eCallBeginEvent 18:39:13:608 CTIOS1-ctios Trace: [call.5000.46856171] Found CallConnection(0517080170.1) for device 0517080170. 18:39:13:608 CTIOS1-ctios Trace: [call.5000.46856171]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42119. 18:39:13:608 CTIOS1-ctios Trace: [call.5000.46856171] CallConnection(0517080170.1) found DeviceID(42119) AgentID(48158). 18:39:13:608 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:13:608 CTIOS1-ctios Trace: Added CallConnection(0517080170.1). 18:39:13:608 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856171.0517080170]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:13:608 CTIOS1-ctios Trace: [call.5000.46856171]::CreateCallConnection(): CallConnection(0517080170.1) created successfully. 18:39:13:608 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856171.42119]:eCallBeginEvent 18:39:13:608 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856171.42119]:eCallBeginEvent 18:39:13:608 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856171.0517080170]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:13:608 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856171.42119]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:13:608 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856171.42119]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:13:626 CTIOS1-ctios Trace: ->RCV[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4) a=42299][]:eIdentifyClientRequest(FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)) 18:39:13:626 CTIOS1-ctios Trace: [1]:IdentifyClientRequest(),Client[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)]:Changing ClientID["FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)"->"FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)"]. 18:39:13:626 CTIOS1-ctios Trace: <-SND[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4) a=42299][]:eIdentifyClientConf 18:39:13:626 CTIOS1-ctios Trace: Client[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)]::HandleReadHeaderComplete, READ 0 BYTES: Requested(2), Closing Connection 18:39:13:626 CTIOS1-ctios Trace: XXX CLIENT[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)], CLOSE 18:39:13:626 CTIOS1-ctios Trace: CClient::Close: CLIENT[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)][0xd16ecb8, CLOSE(), Calling OnConnectionClosed() 18:39:13:626 CTIOS1-ctios Trace: ->RCV[FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4) a=42299]:eOnConnectionClosed 18:39:13:626 CTIOS1-ctios Trace: ptcl_CTIOS1 ctios server [8.5 00075] [ACTIVE, CG: 10.192.10.202, CGPort: 42027, Connections (Agent Mode: 237; Monitor Mode: 1)] 18:39:13:626 CTIOS1-ctios Trace: [1] OnConnectionClosed, Client[0x0D16ECB8][FD5-38-DA8A-6696-dotNET_Sess(31914638)_EvtThd(4)] 18:39:13:627 CTIOS1-ctios Trace: >>CG:[system.0.0]:eClientEventReportConf(UniqObjID:system.0.0 MsgID:eClientEventReportConf) 18:39:13:630 CTIOS1-ctios Trace: >>CG:[call.5000.2131420915]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420915 CallTyp:12 ConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:3311445994 DNIS:81113 CallrEntrDig:81113 ConnDevID:21622 RCallKeyDay:151314 RCallKeyCID:206588 MsgID:eCallBeginEvent DvrKey:call.5000.2131420915 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105016)) ICMEntUniqID:icm.151314.206588 RCallKeySeq#:3) 18:39:13:630 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420915 18:39:13:631 CTIOS1-ctios Trace: >>CG:[call.5000.154709927]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154709927 NumParties:1 SecDevIDTyp:0 SecCID:2131420915 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:3311445994 SecDevID:21622 TfrgDevID:21622 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.154709927ConnectedParty[1]:(ConnPtyCID:154709927 ConnPtyDevIDTyp:1 ConnPtyDevID:3311445994)) 18:39:13:631 CTIOS1-ctios Trace: [call.5000.154709927] Found CallConnection(21622.0). 18:39:13:631 CTIOS1-ctios Trace: >>CG:[call.5000.2131420915]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154709927 NumParties:1 SecDevIDTyp:0 SecCID:2131420915 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:3311445994 SecDevID:21622 TfrgDevID:21622 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420915ConnectedParty[1]:(ConnPtyCID:154709927 ConnPtyDevIDTyp:1 ConnPtyDevID:3311445994)) 18:39:13:631 CTIOS1-ctios Trace: [call.5000.2131420915]::FindTransferCommonDeviceID Calls [call.5000.154709927] and [call.5000.2131420915] do not appear to have a common Device. Tranferring Device [21622] is set as common device 18:39:13:631 CTIOS1-ctios Trace: [call.5000.154709927] Found CallConnection(21622.0). 18:39:13:631 CTIOS1-ctios Trace: [call.5000.154709927] Found CallConnection(21622.0). 18:39:13:631 CTIOS1-ctios Trace: Removed CallConnection(21622.0). 18:39:13:631 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709927.21622]:eCallTransferredEvent,Msk(bf01a6) 18:39:13:631 CTIOS1-ctios Trace: Added CallConnection(3311445994.1). 18:39:13:631 CTIOS1-ctios Trace: [call.5000.2131420915] Moved CallConnection[3311445994.1] from [call.5000.154709927] to [call.5000.2131420915]. 18:39:13:631 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709927.21622]:eCallTransferredEvent,Msk(bf01a6) 18:39:13:632 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709927.21622]:eCallEndEvent 18:39:13:632 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709927.3311445994]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:13:632 CTIOS1-ctios Trace: >>CG:[call.5000.2131420915]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420915 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420915 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21622 NewConnDevID:3311445994 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420915) 18:39:13:632 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420915.3311445994]:eCallTransferredEvent,Msk(bf01a6) 18:39:13:632 CTIOS1-ctios Trace: >>CG:[call.5000.2131420915]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420915 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3311445994 RelDevID:3311445994 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420915) 18:39:13:632 CTIOS1-ctios Trace: >>CG:[call.5000.2131420915]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420915 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21622 MsgID:eCallClearedEvent DvrKey:call.5000.2131420915) 18:39:13:632 CTIOS1-ctios Trace: >>CG:[call.5000.2131420915]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420915 ConnDevIDTyp:1 ConnDevID:3311445994 MsgID:eCallEndEvent DvrKey:call.5000.2131420915) 18:39:13:632 CTIOS1-ctios Trace: >>CG:[agent.5000.33679]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10648 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21622 AGID:33679 AGInstr:21622 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33679 AGAvailStatus:0) 18:39:13:632 CTIOS1-ctios Trace: >>CG:[call.5000.154709927]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709927 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.154709927) 18:39:13:632 CTIOS1-ctios Trace: Removed CallConnection(3311445994.1). 18:39:13:632 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420915.3311445994]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:13:632 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420915 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:13:632 CTIOS1-ctios Trace: [agent.5000.33679]: Current Wrapup Mode = 3 18:39:13:632 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420915.3311445994]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:13:632 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420915.3311445994]:eCallClearedEvent,Msk(3f0000) 18:39:13:632 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420915.3311445994]:eCallEndEvent 18:39:13:633 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33679]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:39:13:633 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33679]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:13:658 CTIOS1-ctios Trace: >>CG:[call.5000.46855770]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855770 ConnDevIDTyp:0 ConnDevID:42528 MsgID:eCallEndEvent DvrKey:call.5000.46855770) 18:39:13:658 CTIOS1-ctios Trace: Removed CallConnection(03054645398.1). 18:39:13:658 CTIOS1-ctios Trace: Removed CallConnection(42528.0). 18:39:13:658 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855770 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:13:658 CTIOS1-ctios Trace: >>CG:[agent.5000.48656]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10876 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42528 AGID:48656 AGInstr:42528 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48656 AGAvailStatus:1) 18:39:13:658 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855770.03054645398]:eCallEndEvent 18:39:13:658 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855770.42528]:eCallEndEvent 18:39:13:658 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855770.42528]:eCallEndEvent 18:39:13:658 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:13:659 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48656]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:13:659 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:13:659 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:13:659 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:13:659 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:13:659 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:13:659 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:13:659 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:13:660 CTIOS1-ctios Trace: >>CG:[agent.5000.48656]:eSetAgentStateConf(UniqObjID:agent.5000.48656 MsgID:eSetAgentStateConf TgtCILClntID:FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)) 18:39:13:660 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:13:660 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:13:660 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48656]:eSetAgentStateConf 18:39:13:691 CTIOS1-ctios Trace: >>CG:[agent.5000.48656]:eQueryAgentStatisticsConf(IID:32373397 PrphID:5000 AGExt:42528 AGID:48656 AGInstr:42528 UniqObjID:agent.5000.48656 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2638 LogdOnTimeTdy:20661 NotRdyTimeTdy:2572 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:125 HdlCallsTlkTimeTdy:14562 HdlCallsTimeTdy:15300 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:751 LogdOnTimeSess:5444 NotRdyTimeSess:852 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:31 HdlCallsTlkTimeSess:3617 HdlCallsTimeSess:3809 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:192 HdlCallsAftCallTimeTdy:738 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prvw 18:39:13:691 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48656]:eOnNewAgentStatisticsEvent 18:39:13:721 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:39:13:721 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:13:721 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:13:721 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:721 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:39:13:721 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:39:13:727 CTIOS1-ctios Trace: >>CG:[call.5000.46856170]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856170 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42074 RelDevID:42074 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856170) 18:39:13:727 CTIOS1-ctios Trace: >>CG:[call.5000.46856170]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856170 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42074 MsgID:eCallClearedEvent DvrKey:call.5000.46856170) 18:39:13:727 CTIOS1-ctios Trace: >>CG:[call.5000.46856170]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856170 ConnDevIDTyp:0 ConnDevID:42074 MsgID:eCallEndEvent DvrKey:call.5000.46856170) 18:39:13:728 CTIOS1-ctios Trace: Removed CallConnection(42074.0). 18:39:13:728 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856170 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:13:728 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:39:13:728 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856170.42074]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:13:728 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856170.42074]:eCallClearedEvent,Msk(3f0000) 18:39:13:728 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856170.42074]:eCallEndEvent 18:39:13:728 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:13:728 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:13:728 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:13:728 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:13:728 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:13:729 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:13:729 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:13:729 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:13:766 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:39:13:766 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:13:766 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:811 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:402 SVCID:5028 SG#:502 SGID:5037 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21042 ANI:0418757602 UsrToUsrInfo:(null) Dialed#:81121 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206945 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206945 RCallKeySeq#:4 CallTypIDTag:5033 PreCallIIDTag:7991038) 18:39:13:811 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:13:841 CTIOS1-ctios Trace: >>CG:[agent.5000.36342]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10902 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21042 AGID:36342 AGInstr:21042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36342 AGAvailStatus:0) 18:39:13:841 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36342]:eAgentStateEvent(eReserved),Msk(0) 18:39:13:841 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36342]:eAgentStateEvent(eReserved),Msk(0) 18:39:13:841 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36342]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:13:846 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:39:13:866 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207689 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207689 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991654) 18:39:13:875 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207690 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207690 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991655) 18:39:13:896 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:13:896 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:13:896 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:13:896 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:13:904 CTIOS1-ctios Trace: ->RCV[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4) a=42573][call.5000.46855895.42589]:eSingleStepTransferRequest 18:39:13:906 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:13:906 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:13:906 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:13:906 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:13:923 CTIOS1-ctios Trace: >>CG:[agent.5000.6599]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8965 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21037 AGID:6599 AGInstr:21037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6599 AGAvailStatus:1) 18:39:13:923 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6599]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:13:923 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6599]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:13:934 CTIOS1-ctios Trace: >>CG:[call.5000.198845545]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845545 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0418757602 DNIS:21042 Dialed#:81121 ConnDevID:0418757602 RCallKeyDay:151314 RCallKeyCID:206945 MsgID:eCallBeginEvent DvrKey:call.5000.198845545 ecc:(...) ICMEntUniqID:icm.151314.206945 RCallKeySeq#:5) 18:39:13:934 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845545 18:39:13:934 CTIOS1-ctios Trace: >>CG:[call.5000.198845545]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845545 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0418757602 AlrtgDevID:(null) CallngDevID:0418757602 CalldDevID:21042 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845545 Trnk#:0 TrnkGrp#:0) 18:39:13:934 CTIOS1-ctios Trace: [call.5000.198845545]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0418757602. 18:39:13:934 CTIOS1-ctios Trace: CallConnection(0418757602.1) created AgentObject (Device) for DeviceID(0418757602). 18:39:13:934 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:13:934 CTIOS1-ctios Trace: Added CallConnection(0418757602.1). 18:39:13:934 CTIOS1-ctios Trace: [call.5000.198845545]::CreateCallConnection(): CallConnection(0418757602.1) created successfully. 18:39:13:934 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845545.0418757602]:eCallBeginEvent 18:39:13:934 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845545.0418757602]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:13:935 CTIOS1-ctios Trace: >>CG:[call.5000.198845545]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845545 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:502 SGID:5037 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0418757602 AlrtgDevID:21042 CallngDevID:0418757602 CalldDevID:21042 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845545 Trnk#:0 TrnkGrp#:0) 18:39:13:935 CTIOS1-ctios Trace: [call.5000.198845545] Found CallConnection(0418757602.1) for device 0418757602. 18:39:13:935 CTIOS1-ctios Trace: [call.5000.198845545]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21042. 18:39:13:935 CTIOS1-ctios Trace: [call.5000.198845545] CallConnection(0418757602.1) found DeviceID(21042) AgentID(36342). 18:39:13:935 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:13:935 CTIOS1-ctios Trace: Added CallConnection(0418757602.1). 18:39:13:935 CTIOS1-ctios Trace: [call.5000.198845545]::CreateCallConnection(): CallConnection(0418757602.1) created successfully. 18:39:13:935 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845545.21042]:eCallBeginEvent 18:39:13:935 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845545.21042]:eCallBeginEvent 18:39:13:936 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845545.0418757602]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:13:936 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845545.21042]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:13:936 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845545.21042]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:13:937 CTIOS1-ctios Trace: >>CG:[agent.5000.48720]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11029 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42222 AGID:48720 AGInstr:42222 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48720 AGAvailStatus:0) 18:39:13:938 CTIOS1-ctios Trace: >>CG:[call.5000.46856167]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856167 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856167 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0554442074 NewConnDevID:0554442074 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856167 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105153))) 18:39:13:938 CTIOS1-ctios Trace: >>CG:[call.5000.46856167]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856167 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42222 CallngDevID:0554442074 CalldDevID:42222 LstRedirDevID:(null) AnsDevID:42222 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856167 Trnk#:0 TrnkGrp#:0) 18:39:13:938 CTIOS1-ctios Trace: [call.5000.46856167] Found CallConnection(0554442074.1). 18:39:13:938 CTIOS1-ctios Trace: [call.5000.46856167] Found CallConnection(0554442074.1). 18:39:13:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:eAgentStateEvent(eTalking),Msk(0) 18:39:13:938 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:eAgentStateEvent(eTalking),Msk(0) 18:39:13:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:13:939 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:13:939 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:13:939 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:13:939 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:13:939 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:13:939 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:13:939 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856167.0554442074]:eCallDataUpdateEvent,Msk(bf0002) 18:39:13:939 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856167.42222]:eCallDataUpdateEvent,Msk(3f0001) 18:39:13:939 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856167.42222]:eCallDataUpdateEvent,Msk(3f0001) 18:39:13:939 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856167.0554442074]:eCallEstablishedEvent,Msk(bf01a6) 18:39:13:939 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856167.42222]:eCallEstablishedEvent,Msk(bf01a6) 18:39:13:939 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856167.42222]:eCallEstablishedEvent,Msk(bf01a6) 18:39:13:981 CTIOS1-ctios Trace: >>CG:[agent.5000.46064]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42198 AGID:46064 AGInstr:42198 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46064 AGAvailStatus:0) 18:39:13:981 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:13:981 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:982 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:982 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:982 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:982 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:982 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:982 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:13:999 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:39:13:999 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:14:000 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:14:000 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:14:000 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:14:000 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:14:000 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:14:000 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:14:000 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:14:000 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:14:010 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:39:14:010 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:39:14:015 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eAvailable) 18:39:14:017 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:39:14:018 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:14:018 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:029 CTIOS1-ctios Trace: >>CG:[call.5000.2131420917]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420917 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41147 ConnDevID:41147 MsgID:eCallBeginEvent DvrKey:call.5000.2131420917) 18:39:14:029 CTIOS1-ctios Trace: >>CG:[call.5000.2131420917]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420917 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41147 CallngDevID:41147 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420917) 18:39:14:029 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420917 18:39:14:030 CTIOS1-ctios Trace: [call.5000.2131420917] CallConnection(41147.0) found DeviceID(41147) AgentID(). 18:39:14:030 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:14:030 CTIOS1-ctios Trace: Added CallConnection(41147.0). 18:39:14:030 CTIOS1-ctios Trace: [call.5000.2131420917]::CreateCallConnection(): CallConnection(41147.0) created successfully. 18:39:14:030 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420917.41147]:eCallBeginEvent,Msk(bf0002) 18:39:14:030 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420917.41147]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:14:031 CTIOS1-ctios Trace: >>CG:[call.5000.2131420917]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420917 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420917 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41147 NewConnDevID:41147 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420917) 18:39:14:031 CTIOS1-ctios Trace: >>CG:[call.5000.2131420917]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420917 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41147 CallngDevID:41147 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420917) 18:39:14:032 CTIOS1-ctios Trace: [call.5000.2131420917] Found CallConnection(41147.0) for device 41147. 18:39:14:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420917.41147]:eCallDataUpdateEvent,Msk(bf0002) 18:39:14:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420917.41147]:eCallOriginatedEvent,Msk(bf0002) 18:39:14:032 CTIOS1-ctios Trace: >>CG:[call.5000.2131420917]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420917 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420917 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41147 NewConnDevID:41147 RCallKeyDay:151314 RCallKeyCID:207689 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420917 ICMEntUniqID:icm.151314.207689 RCallKeySeq#:1) 18:39:14:033 CTIOS1-ctios Trace: >>CG:[call.5000.2131420917]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420917 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41147 AlrtgDevID: CallngDevID:41147 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420917 Trnk#:0 TrnkGrp#:0) 18:39:14:033 CTIOS1-ctios Trace: [call.5000.2131420917] Found CallConnection(41147.0) for device 41147. 18:39:14:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420917.41147]:eCallDataUpdateEvent,Msk(bf0002) 18:39:14:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420917.41147]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:14:033 CTIOS1-ctios Trace: >>CG:[call.5000.2131420917]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420917 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41147 AlrtgDevID:51044 CallngDevID:41147 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420917 Trnk#:0 TrnkGrp#:0) 18:39:14:033 CTIOS1-ctios Trace: >>CG:[call.5000.2131420917]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420917 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420917 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41147 NewConnDevID:41147 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420917 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105153))) 18:39:14:033 CTIOS1-ctios Trace: [call.5000.2131420917] Found CallConnection(41147.0) for device 41147. 18:39:14:033 CTIOS1-ctios Trace: [call.5000.2131420917]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:14:033 CTIOS1-ctios Trace: [call.5000.2131420917] CallConnection(41147.0) found DeviceID(51044) AgentID(05230). 18:39:14:033 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:14:033 CTIOS1-ctios Trace: >>CG:[call.5000.2131420917]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420917 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41147 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420917 Trnk#:0 TrnkGrp#:0) 18:39:14:033 CTIOS1-ctios Trace: Added CallConnection(41147.0). 18:39:14:033 CTIOS1-ctios Trace: [call.5000.2131420917]::CreateCallConnection(): CallConnection(41147.0) created successfully. 18:39:14:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420917.51044]:eCallBeginEvent 18:39:14:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420917.41147]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:14:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420917.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:14:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420917.41147]:eCallDataUpdateEvent,Msk(bf0002) 18:39:14:034 CTIOS1-ctios Trace: [call.5000.2131420917] Found CallConnection(41147.0). 18:39:14:034 CTIOS1-ctios Trace: [call.5000.2131420917] Found CallConnection(41147.0). 18:39:14:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420917.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:14:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420917.41147]:eCallEstablishedEvent,Msk(bf01a6) 18:39:14:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420917.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:14:039 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:14:039 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:14:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:14:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420917]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420917 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420917) 18:39:14:040 CTIOS1-ctios Trace: [call.5000.2131420917] Found CallConnection(51044.0). 18:39:14:040 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:14:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420917.41147]: eCallHeldEvent,Msk(bf0126) 18:39:14:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420917.51044]: eCallHeldEvent,Msk(bf000a) 18:39:14:040 CTIOS1-ctios Trace: [call.5000.46855895] Found CallConnection(42589.0) for device 42589. 18:39:14:041 CTIOS1-ctios Trace: [call.5000.46855895] Found CallConnection(42589.0) for device 42589. 18:39:14:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420916]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420916 CallTyp:12 ConnDevIDTyp:0 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 ANI:0998503753 DNIS:81112 CallrEntrDig:81112 ConnDevID:42589 RCallKeyDay:151314 RCallKeyCID:206993 MsgID:eCallBeginEvent DvrKey:call.5000.2131420916 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105095)) ICMEntUniqID:icm.151314.206993 RCallKeySeq#:6) 18:39:14:047 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420916 18:39:14:047 CTIOS1-ctios Trace: >>CG:[call.5000.46855895]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855895 NumParties:1 SecDevIDTyp:0 SecCID:2131420916 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0998503753 SecDevID:42589 TfrgDevID:42589 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46855895ConnectedParty[1]:(ConnPtyCID:46855895 ConnPtyDevIDTyp:1 ConnPtyDevID:0998503753)) 18:39:14:047 CTIOS1-ctios Trace: [call.5000.46855895] Found CallConnection(42589.0). 18:39:14:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420916]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855895 NumParties:1 SecDevIDTyp:0 SecCID:2131420916 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0998503753 SecDevID:42589 TfrgDevID:42589 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420916ConnectedParty[1]:(ConnPtyCID:46855895 ConnPtyDevIDTyp:1 ConnPtyDevID:0998503753)) 18:39:14:047 CTIOS1-ctios Trace: [call.5000.2131420916]::FindTransferCommonDeviceID Calls [call.5000.46855895] and [call.5000.2131420916] do not appear to have a common Device. Tranferring Device [42589] is set as common device 18:39:14:047 CTIOS1-ctios Trace: [call.5000.46855895] Found CallConnection(42589.0). 18:39:14:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855895.42589]:eCallTransferredEvent,Msk(bf01a6) 18:39:14:047 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855895.42589]:eCallTransferredEvent,Msk(bf01a6) 18:39:14:047 CTIOS1-ctios Trace: [call.5000.46855895] Found CallConnection(42589.0). 18:39:14:047 CTIOS1-ctios Trace: Removed CallConnection(42589.0). 18:39:14:047 CTIOS1-ctios Trace: Added CallConnection(0998503753.1). 18:39:14:047 CTIOS1-ctios Trace: [call.5000.2131420916] Moved CallConnection[0998503753.1] from [call.5000.46855895] to [call.5000.2131420916]. 18:39:14:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855895.42589]:eCallTransferredEvent,Msk(bf01a6) 18:39:14:047 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855895.42589]:eCallTransferredEvent,Msk(bf01a6) 18:39:14:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855895.42589]:eCallEndEvent 18:39:14:048 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855895.42589]:eCallEndEvent 18:39:14:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855895.0998503753]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:14:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420916]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420916 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420916 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:42589 NewConnDevID:0998503753 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420916) 18:39:14:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420916.0998503753]:eCallTransferredEvent,Msk(bf01a6) 18:39:14:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420916]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420916 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0998503753 RelDevID:0998503753 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420916) 18:39:14:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420916]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420916 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42589 MsgID:eCallClearedEvent DvrKey:call.5000.2131420916) 18:39:14:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420916]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420916 ConnDevIDTyp:1 ConnDevID:0998503753 MsgID:eCallEndEvent DvrKey:call.5000.2131420916) 18:39:14:048 CTIOS1-ctios Trace: >>CG:[call.5000.46855895]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855895 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0998503753 MsgID:eCallClearedEvent DvrKey:call.5000.46855895) 18:39:14:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420916.0998503753]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:14:048 CTIOS1-ctios Trace: Removed CallConnection(0998503753.1). 18:39:14:048 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420916 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:14:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420916.0998503753]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:14:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420916.0998503753]:eCallClearedEvent,Msk(3f0000) 18:39:14:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420916.0998503753]:eCallEndEvent 18:39:14:058 CTIOS1-ctios Trace: >>CG:[agent.5000.42573]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:764 SGID:10566 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9514 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42589 AGID:42573 AGInstr:42589 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42573 AGAvailStatus:0) 18:39:14:058 CTIOS1-ctios Trace: [agent.5000.42573]: Current Wrapup Mode = 3 18:39:14:059 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42573]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:39:14:059 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42573]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:39:14:059 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42573]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:14:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420918]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420918 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41161 ConnDevID:41161 MsgID:eCallBeginEvent DvrKey:call.5000.2131420918) 18:39:14:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420918]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420918 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41161 CallngDevID:41161 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420918) 18:39:14:060 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420918 18:39:14:060 CTIOS1-ctios Trace: [call.5000.2131420918] CallConnection(41161.0) found DeviceID(41161) AgentID(). 18:39:14:060 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:14:060 CTIOS1-ctios Trace: Added CallConnection(41161.0). 18:39:14:060 CTIOS1-ctios Trace: [call.5000.2131420918]::CreateCallConnection(): CallConnection(41161.0) created successfully. 18:39:14:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420918.41161]:eCallBeginEvent,Msk(bf0002) 18:39:14:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420918.41161]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:14:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420918]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420918 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420918 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41161 NewConnDevID:41161 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420918) 18:39:14:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420918.41161]:eCallDataUpdateEvent,Msk(bf0002) 18:39:14:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420918]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420918 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41161 CallngDevID:41161 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420918) 18:39:14:064 CTIOS1-ctios Trace: [call.5000.2131420918] Found CallConnection(41161.0) for device 41161. 18:39:14:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420918.41161]:eCallOriginatedEvent,Msk(bf0002) 18:39:14:069 CTIOS1-ctios Trace: >>CG:[call.5000.2131420918]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420918 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420918 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41161 NewConnDevID:41161 RCallKeyDay:151314 RCallKeyCID:207690 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420918 ICMEntUniqID:icm.151314.207690 RCallKeySeq#:1) 18:39:14:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420918.41161]:eCallDataUpdateEvent,Msk(bf0002) 18:39:14:069 CTIOS1-ctios Trace: >>CG:[call.5000.2131420918]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420918 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41161 AlrtgDevID: CallngDevID:41161 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420918 Trnk#:0 TrnkGrp#:0) 18:39:14:069 CTIOS1-ctios Trace: [call.5000.2131420918] Found CallConnection(41161.0) for device 41161. 18:39:14:070 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420918.41161]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:14:072 CTIOS1-ctios Trace: >>CG:[call.5000.2131420918]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420918 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41161 AlrtgDevID:51023 CallngDevID:41161 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420918 Trnk#:0 TrnkGrp#:0) 18:39:14:072 CTIOS1-ctios Trace: [call.5000.2131420918] Found CallConnection(41161.0) for device 41161. 18:39:14:072 CTIOS1-ctios Trace: >>CG:[call.5000.2131420918]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420918 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420918 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41161 NewConnDevID:41161 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420918 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105153))) 18:39:14:072 CTIOS1-ctios Trace: [call.5000.2131420918]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:14:072 CTIOS1-ctios Trace: [call.5000.2131420918] CallConnection(41161.0) found DeviceID(51023) AgentID(33632). 18:39:14:072 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:14:072 CTIOS1-ctios Trace: >>CG:[call.5000.2131420918]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420918 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41161 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420918 Trnk#:0 TrnkGrp#:0) 18:39:14:072 CTIOS1-ctios Trace: Added CallConnection(41161.0). 18:39:14:072 CTIOS1-ctios Trace: [call.5000.2131420918]::CreateCallConnection(): CallConnection(41161.0) created successfully. 18:39:14:073 CTIOS1-ctios Trace: [call.5000.2131420918] Found CallConnection(41161.0). 18:39:14:073 CTIOS1-ctios Trace: [call.5000.2131420918] Found CallConnection(41161.0). 18:39:14:073 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:14:073 CTIOS1-ctios Trace: >>CG:[call.5000.2131420918]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420918 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420918) 18:39:14:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420918.51023]:eCallBeginEvent 18:39:14:073 CTIOS1-ctios Trace: [call.5000.2131420918] Found CallConnection(51023.0). 18:39:14:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420918.41161]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:14:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420918.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:14:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420918.41161]:eCallDataUpdateEvent,Msk(bf0002) 18:39:14:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420918.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:14:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420918.41161]:eCallEstablishedEvent,Msk(bf01a6) 18:39:14:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420918.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:14:074 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:14:074 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:14:074 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:14:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420918.41161]: eCallHeldEvent,Msk(bf0126) 18:39:14:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420918.51023]: eCallHeldEvent,Msk(bf000a) 18:39:14:080 CTIOS1-ctios Trace: >>CG:[agent.5000.42573]:eQueryAgentStatisticsConf(IID:32373401 PrphID:5000 AGExt:42589 AGID:42573 AGInstr:42589 UniqObjID:agent.5000.42573 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1560 LogdOnTimeTdy:9578 NotRdyTimeTdy:309 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:50 HdlCallsTlkTimeTdy:7226 HdlCallsTimeTdy:7603 IncCallsHldTdy:1 IncCallsHldTimeTdy:40 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1560 LogdOnTimeSess:9578 NotRdyTimeSess:309 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:50 HdlCallsTlkTimeSess:7226 HdlCallsTimeSess:7603 IncCallsHldSess:1 IncCallsHldTimeSess:40 IntCallsSess:2 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:2 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:337 HdlCallsAftCallTimeTdy:337 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:39:14:080 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42573]:eOnNewAgentStatisticsEvent 18:39:14:103 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:1) 18:39:14:104 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:14:104 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:14:104 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:104 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:39:14:104 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:39:14:104 CTIOS1-ctios Trace: >>CG:[call.5000.2131420917]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420917 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420917 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41147 NewConnDevID:41147 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420917 ecc:(...)) 18:39:14:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420917.41147]:eCallDataUpdateEvent,Msk(bf0126) 18:39:14:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420917.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:14:133 CTIOS1-ctios Trace: >>CG:[call.5000.2131420918]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420918 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420918 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41161 NewConnDevID:41161 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420918 ecc:(...)) 18:39:14:134 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420918.41161]:eCallDataUpdateEvent,Msk(bf0126) 18:39:14:134 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420918.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:14:191 CTIOS1-ctios Trace: >>CG:[call.5000.46856015]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856015 ConnDevIDTyp:1 ConnDevID:0515120655 MsgID:eCallEndEvent DvrKey:call.5000.46856015) 18:39:14:191 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856015 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:14:191 CTIOS1-ctios Trace: >>CG:[agent.5000.48608]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10807 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42552 AGID:48608 AGInstr:42552 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48608 AGAvailStatus:1) 18:39:14:192 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48608]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:14:230 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:39:14:238 CTIOS1-ctios Trace: [call.5000.46855359] Found CallConnection(42045.0) for device 42045. 18:39:14:239 CTIOS1-ctios Trace: [call.5000.46855359] Found CallConnection(42045.0) for device 42045. 18:39:14:239 CTIOS1-ctios Trace: >>CG:[call.5000.46855359]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855359 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42045 RelDevID:42045 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855359) 18:39:14:239 CTIOS1-ctios Trace: >>CG:[call.5000.46855359]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855359 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:04236880804 RelDevID:04236880804 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855359) 18:39:14:239 CTIOS1-ctios Trace: >>CG:[call.5000.46855359]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855359 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:04236880804 MsgID:eCallClearedEvent DvrKey:call.5000.46855359) 18:39:14:239 CTIOS1-ctios Trace: >>CG:[agent.5000.48534]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10704 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42045 AGID:48534 AGInstr:42045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48534 AGAvailStatus:0) 18:39:14:239 CTIOS1-ctios Trace: [agent.5000.48534]: Current Wrapup Mode = 3 18:39:14:240 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855359.04236880804]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:14:240 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855359.42045]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:14:240 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855359.04236880804]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:14:240 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855359.42045]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:14:240 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855359.04236880804]:eCallClearedEvent,Msk(3f0000) 18:39:14:240 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855359.42045]:eCallClearedEvent,Msk(3f0000) 18:39:14:240 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48534]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:14:240 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48534]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:14:240 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48534]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:14:240 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48534]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:14:240 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48534]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:14:240 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48534]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:14:240 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48534]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:14:241 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48534]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:14:244 CTIOS1-ctios Trace: ->RCV[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4) a=48630][agent.5000.48630]:eSetAgentStateRequest(eAvailable) 18:39:14:246 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:407 SVCID:5036 SG#:507 SGID:5045 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21151 ANI:(null) UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207392 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207392 RCallKeySeq#:1 CallTypIDTag:5032 PreCallIIDTag:7991153) 18:39:14:246 CTIOS1-ctios Trace: <-SND[ITSD-South-1492-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:14:276 CTIOS1-ctios Trace: >>CG:[agent.5000.9516]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:8859 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21151 AGID:9516 AGInstr:21151 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9516 AGAvailStatus:0) 18:39:14:277 CTIOS1-ctios Trace: <-SND[ITSD-South-1492-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9516]:eAgentStateEvent(eReserved),Msk(0) 18:39:14:277 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9516]:eAgentStateEvent(eReserved),Msk(0) 18:39:14:277 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9516]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:14:289 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:39:14:290 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:14:290 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:14:290 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:290 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:290 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:290 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:290 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:290 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:39:14:290 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:290 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:290 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:39:14:304 CTIOS1-ctios Trace: >>CG:[call.5000.46856057]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856057 ConnDevIDTyp:1 ConnDevID:0544636317 MsgID:eCallEndEvent DvrKey:call.5000.46856057) 18:39:14:304 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856057 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:14:304 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42243 AGID:48630 AGInstr:42243 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48630 AGAvailStatus:1) 18:39:14:304 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:14:305 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:14:305 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:305 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:305 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:305 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:305 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:305 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:305 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:306 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eSetAgentStateConf(UniqObjID:agent.5000.48630 MsgID:eSetAgentStateConf TgtCILClntID:GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)) 18:39:14:306 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eSetAgentStateConf 18:39:14:364 CTIOS1-ctios Trace: >>CG:[call.5000.154710014]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154710014 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:Unknown DNIS:21151 Dialed#:45433 ConnDevID:Unknown RCallKeyDay:151314 RCallKeyCID:207392 MsgID:eCallBeginEvent DvrKey:call.5000.154710014 ecc:(...) ICMEntUniqID:icm.151314.207392 RCallKeySeq#:2) 18:39:14:364 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154710014 18:39:14:364 CTIOS1-ctios Trace: >>CG:[call.5000.154710014]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154710014 ConnDevIDTyp:1 SVC#:407 SVCID:5036 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:Unknown AlrtgDevID:(null) CallngDevID:Unknown CalldDevID:21151 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154710014 Trnk#:0 TrnkGrp#:0) 18:39:14:364 CTIOS1-ctios Trace: [call.5000.154710014]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device Unknown. 18:39:14:364 CTIOS1-ctios Trace: [call.5000.154710014] CallConnection(Unknown.1) found DeviceID(Unknown) AgentID(). 18:39:14:364 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:14:364 CTIOS1-ctios Trace: Added CallConnection(Unknown.1). 18:39:14:364 CTIOS1-ctios Trace: [call.5000.154710014]::CreateCallConnection(): CallConnection(Unknown.1) created successfully. 18:39:14:365 CTIOS1-ctios Trace: >>CG:[call.5000.154710014]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154710014 ConnDevIDTyp:1 SVC#:407 SVCID:5036 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:507 SGID:5045 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:Unknown AlrtgDevID:21151 CallngDevID:Unknown CalldDevID:21151 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154710014 Trnk#:0 TrnkGrp#:0) 18:39:14:365 CTIOS1-ctios Trace: [call.5000.154710014] Found CallConnection(Unknown.1) for device Unknown. 18:39:14:365 CTIOS1-ctios Trace: [call.5000.154710014]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21151. 18:39:14:365 CTIOS1-ctios Trace: [call.5000.154710014] CallConnection(Unknown.1) found DeviceID(21151) AgentID(9516). 18:39:14:365 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:14:365 CTIOS1-ctios Trace: Added CallConnection(Unknown.1). 18:39:14:365 CTIOS1-ctios Trace: [call.5000.154710014]::CreateCallConnection(): CallConnection(Unknown.1) created successfully. 18:39:14:365 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710014.Unknown]:eCallBeginEvent 18:39:14:365 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710014.Unknown]:eCallDeliveredEvent(LCS:Unknown),Msk(3c1000) 18:39:14:365 CTIOS1-ctios Trace: <-SND[ITSD-South-1492-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710014.21151]:eCallBeginEvent 18:39:14:365 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710014.21151]:eCallBeginEvent 18:39:14:365 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710014.Unknown]:eCallDeliveredEvent(LCS:Unknown),Msk(3c1000) 18:39:14:365 CTIOS1-ctios Trace: <-SND[ITSD-South-1492-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710014.21151]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:14:365 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710014.21151]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:14:368 CTIOS1-ctios Trace: >>CG:[agent.5000.46064]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42198 AGID:46064 AGInstr:42198 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46064 AGAvailStatus:1) 18:39:14:368 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:14:369 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:369 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:369 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:369 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:369 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:369 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:369 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:398 CTIOS1-ctios Trace: >>CG:[call.5000.2131420917]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420917 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420917) 18:39:14:399 CTIOS1-ctios Trace: >>CG:[call.5000.2131420917]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420917 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41147 RelDevID:41147 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420917) 18:39:14:399 CTIOS1-ctios Trace: >>CG:[call.5000.2131420917]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420917 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41147 MsgID:eCallClearedEvent DvrKey:call.5000.2131420917) 18:39:14:399 CTIOS1-ctios Trace: >>CG:[call.5000.2131420917]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420917 ConnDevIDTyp:0 ConnDevID:41147 MsgID:eCallEndEvent DvrKey:call.5000.2131420917) 18:39:14:399 CTIOS1-ctios Trace: Removed CallConnection(41147.0). 18:39:14:399 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:14:399 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420917 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:14:399 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420917.41147]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:14:399 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:14:399 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420917.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:14:399 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420917.41147]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:14:399 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420917.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:14:399 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420917.41147]:eCallClearedEvent,Msk(3f0000) 18:39:14:399 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420917.51044]:eCallClearedEvent,Msk(3f0000) 18:39:14:399 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420917.41147]:eCallEndEvent 18:39:14:400 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420917.51044]:eCallEndEvent 18:39:14:400 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:14:400 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:400 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:431 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32373404 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5146 LogdOnTimeTdy:9487 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:322 LogdOnTimeSess:742 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:14:439 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eNotReady) 18:39:14:445 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eNotReady) 18:39:14:446 CTIOS1-ctios Trace: >>CG:[agent.5000.48424]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10477 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42191 AGID:48424 AGInstr:42191 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48424 AGAvailStatus:0) 18:39:14:447 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:14:447 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:14:447 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:14:447 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:14:447 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:14:447 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:14:447 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:14:447 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:14:473 CTIOS1-ctios Trace: [call.5000.46856167] Found CallConnection(42222.0) for device 42222. 18:39:14:512 CTIOS1-ctios Trace: [call.5000.46856167] Found CallConnection(42222.0) for device 42222. 18:39:14:533 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:39:14:533 CTIOS1-ctios Trace: >>CG:[call.5000.46856174]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856174 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42072 ConnDevID:42072 MsgID:eCallBeginEvent DvrKey:call.5000.46856174 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105154))) 18:39:14:533 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856174 18:39:14:534 CTIOS1-ctios Trace: >>CG:[call.5000.46856174]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856174 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42072 CallngDevID:42072 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856174) 18:39:14:534 CTIOS1-ctios Trace: [call.5000.46856174] CallConnection(42072.0) found DeviceID(42072) AgentID(48155). 18:39:14:534 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:14:534 CTIOS1-ctios Trace: Added CallConnection(42072.0). 18:39:14:534 CTIOS1-ctios Trace: [call.5000.46856174]::CreateCallConnection(): CallConnection(42072.0) created successfully. 18:39:14:534 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:0) 18:39:14:534 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:39:14:534 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:14:534 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:14:534 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:14:534 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:14:534 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:14:534 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:14:534 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:14:534 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856174.42072]:eCallBeginEvent,Msk(bf0002) 18:39:14:535 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856174.42072]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:14:535 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:39:14:535 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:14:535 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:14:535 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:14:535 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:14:535 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:14:535 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:14:535 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:14:585 CTIOS1-ctios Trace: >>CG:[call.5000.2131420918]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420918 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420918) 18:39:14:585 CTIOS1-ctios Trace: >>CG:[call.5000.2131420918]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420918 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41161 RelDevID:41161 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420918) 18:39:14:586 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420918.41161]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:14:586 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420918.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:14:586 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420918.41161]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:14:586 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420918.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:14:586 CTIOS1-ctios Trace: >>CG:[call.5000.2131420918]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420918 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41161 MsgID:eCallClearedEvent DvrKey:call.5000.2131420918) 18:39:14:586 CTIOS1-ctios Trace: >>CG:[call.5000.2131420918]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420918 ConnDevIDTyp:0 ConnDevID:41161 MsgID:eCallEndEvent DvrKey:call.5000.2131420918) 18:39:14:586 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:14:586 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420918.41161]:eCallClearedEvent,Msk(3f0000) 18:39:14:586 CTIOS1-ctios Trace: Removed CallConnection(41161.0). 18:39:14:586 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420918.51023]:eCallClearedEvent,Msk(3f0000) 18:39:14:586 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:14:586 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420918 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:14:586 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420918.41161]:eCallEndEvent 18:39:14:586 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420918.51023]:eCallEndEvent 18:39:14:587 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:14:587 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:587 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:589 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:0) 18:39:14:589 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:14:589 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:14:589 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:14:590 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:39:14:590 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:39:14:594 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:0) 18:39:14:595 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:14:595 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:14:595 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:14:595 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:14:595 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:14:595 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:14:595 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:39:14:595 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:14:595 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:14:595 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:14:596 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:39:14:620 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32373407 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5979 LogdOnTimeTdy:9393 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5979 LogdOnTimeSess:9393 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:14:620 CTIOS1-ctios Trace: >>CG:[agent.5000.48158]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10054 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42119 AGID:48158 AGInstr:42119 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48158 AGAvailStatus:0) 18:39:14:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:eAgentStateEvent(eTalking),Msk(0) 18:39:14:621 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:eAgentStateEvent(eTalking),Msk(0) 18:39:14:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:14:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:14:621 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:14:621 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:14:621 CTIOS1-ctios Trace: >>CG:[call.5000.46856171]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856171 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856171 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0517080170 NewConnDevID:0517080170 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856171 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105154))) 18:39:14:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:14:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48158]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:14:621 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48158]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:14:621 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856171.0517080170]:eCallDataUpdateEvent,Msk(bf0002) 18:39:14:621 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856171.42119]:eCallDataUpdateEvent,Msk(3f0001) 18:39:14:621 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856171.42119]:eCallDataUpdateEvent,Msk(3f0001) 18:39:14:621 CTIOS1-ctios Trace: >>CG:[call.5000.46856171]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856171 ConnDevIDTyp:0 SVC#:201 SVCID:5006 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:301 SGID:5012 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42119 CallngDevID:0517080170 CalldDevID:42119 LstRedirDevID:(null) AnsDevID:42119 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856171 Trnk#:0 TrnkGrp#:0) 18:39:14:621 CTIOS1-ctios Trace: [call.5000.46856171] Found CallConnection(0517080170.1). 18:39:14:621 CTIOS1-ctios Trace: [call.5000.46856171] Found CallConnection(0517080170.1). 18:39:14:621 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856171.0517080170]:eCallEstablishedEvent,Msk(bf01a6) 18:39:14:621 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856171.42119]:eCallEstablishedEvent,Msk(bf01a6) 18:39:14:621 CTIOS1-ctios Trace: <-SND[FP4-108-D653-3188-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856171.42119]:eCallEstablishedEvent,Msk(bf01a6) 18:39:14:656 CTIOS1-ctios Trace: >>CG:[call.5000.46856174]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856174 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42072 RelDevID:42072 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856174) 18:39:14:656 CTIOS1-ctios Trace: >>CG:[call.5000.46856174]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856174 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42072 MsgID:eCallClearedEvent DvrKey:call.5000.46856174) 18:39:14:657 CTIOS1-ctios Trace: >>CG:[call.5000.46856174]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856174 ConnDevIDTyp:0 ConnDevID:42072 MsgID:eCallEndEvent DvrKey:call.5000.46856174) 18:39:14:657 CTIOS1-ctios Trace: Removed CallConnection(42072.0). 18:39:14:657 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856174 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:14:657 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:39:14:657 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856174.42072]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:14:657 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856174.42072]:eCallClearedEvent,Msk(3f0000) 18:39:14:657 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856174.42072]:eCallEndEvent 18:39:14:657 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:14:657 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:657 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:658 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:658 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:658 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:658 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:658 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:688 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eQueryAgentStatisticsConf(IID:32373408 PrphID:5000 AGExt:42072 AGID:48155 AGInstr:42072 UniqObjID:agent.5000.48155 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:7243 LogdOnTimeTdy:20409 NotRdyTimeTdy:3313 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:59 HdlCallsTlkTimeTdy:9412 HdlCallsTimeTdy:9743 IncCallsHldTdy:1 IncCallsHldTimeTdy:53 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:4328 LogdOnTimeSess:9653 NotRdyTimeSess:2038 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:17 HdlCallsTlkTimeSess:3112 HdlCallsTimeSess:3224 IncCallsHldSess:1 IncCallsHldTimeSess:53 IntCallsSess:266 IntCallsTimeSess:86 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:313 IntCallsTimeTdy:122 HdlCallsAftCallTimeSess:59 HdlCallsAftCallTimeTdy:278 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess 18:39:14:715 CTIOS1-ctios Trace: ->RCV[GFP2-106-D65A-5432-dotNET_Sess(31914638)_EvtThd(4) a=48298][call.5000.46855385.42117]:eSingleStepTransferRequest 18:39:14:749 CTIOS1-ctios Trace: >>CG:[agent.5000.48424]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10477 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42191 AGID:48424 AGInstr:42191 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48424 AGAvailStatus:1) 18:39:14:750 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:14:750 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:750 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:750 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:750 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:750 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:750 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:750 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:776 CTIOS1-ctios Trace: >>CG:[call.5000.46856167]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856167 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856167 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0554442074 NewConnDevID:0554442074 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856167 ecc:(...)) 18:39:14:776 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856167.0554442074]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:14:776 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856167.42222]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:14:776 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856167.42222]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:14:779 CTIOS1-ctios Trace: [call.5000.46855302] Found CallConnection(42064.0) for device 42064. 18:39:14:779 CTIOS1-ctios Trace: [call.5000.46855302] Found CallConnection(42064.0) for device 42064. 18:39:14:780 CTIOS1-ctios Trace: >>CG:[call.5000.46855302]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855302 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42064 RelDevID:42064 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855302) 18:39:14:780 CTIOS1-ctios Trace: >>CG:[call.5000.46855302]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855302 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03137715530 RelDevID:03137715530 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855302) 18:39:14:780 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855302.03137715530]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:14:780 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855302.42064]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:14:780 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855302.03137715530]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:14:780 CTIOS1-ctios Trace: >>CG:[call.5000.46855302]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855302 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03137715530 MsgID:eCallClearedEvent DvrKey:call.5000.46855302) 18:39:14:780 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855302.42064]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:14:781 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855302.03137715530]:eCallClearedEvent,Msk(3f0000) 18:39:14:781 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855302.42064]:eCallClearedEvent,Msk(3f0000) 18:39:14:781 CTIOS1-ctios Trace: >>CG:[agent.5000.48445]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:303 SGID:5014 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10509 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42064 AGID:48445 AGInstr:42064 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48445 AGAvailStatus:0) 18:39:14:781 CTIOS1-ctios Trace: [agent.5000.48445]: Current Wrapup Mode = 3 18:39:14:781 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48445]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:14:782 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48445]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:14:782 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48445]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:14:782 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48445]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:14:782 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48445]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:14:782 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48445]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:14:782 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48445]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:14:782 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48445]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:14:813 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eAvailable) 18:39:14:816 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:207 SVCID:5018 SG#:307 SGID:5019 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42214 ANI:0515380687 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207427 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207427 RCallKeySeq#:1 CallTypIDTag:5007 PreCallIIDTag:7991214) 18:39:14:845 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:0) 18:39:14:846 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eReserved),Msk(0) 18:39:14:846 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:14:846 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:14:846 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:14:846 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:14:846 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:14:846 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:14:846 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:14:852 CTIOS1-ctios Trace: [call.5000.46855385] Found CallConnection(42117.0) for device 42117. 18:39:14:852 CTIOS1-ctios Trace: [call.5000.46855385] Found CallConnection(42117.0) for device 42117. 18:39:14:854 CTIOS1-ctios Trace: >>CG:[call.5000.2131420919]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420919 CallTyp:12 ConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0513597461 DNIS:81126 CallrEntrDig:81126 ConnDevID:42117 RCallKeyDay:151314 RCallKeyCID:205190 MsgID:eCallBeginEvent DvrKey:call.5000.2131420919 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429104964)) ICMEntUniqID:icm.151314.205190 RCallKeySeq#:6) 18:39:14:854 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420919 18:39:14:854 CTIOS1-ctios Trace: >>CG:[call.5000.46855385]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855385 NumParties:1 SecDevIDTyp:0 SecCID:2131420919 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0513597461 SecDevID:42117 TfrgDevID:42117 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46855385ConnectedParty[1]:(ConnPtyCID:46855385 ConnPtyDevIDTyp:1 ConnPtyDevID:0513597461)) 18:39:14:854 CTIOS1-ctios Trace: [call.5000.46855385] Found CallConnection(42117.0). 18:39:14:854 CTIOS1-ctios Trace: >>CG:[call.5000.2131420919]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855385 NumParties:1 SecDevIDTyp:0 SecCID:2131420919 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0513597461 SecDevID:42117 TfrgDevID:42117 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420919ConnectedParty[1]:(ConnPtyCID:46855385 ConnPtyDevIDTyp:1 ConnPtyDevID:0513597461)) 18:39:14:854 CTIOS1-ctios Trace: [call.5000.2131420919]::FindTransferCommonDeviceID Calls [call.5000.46855385] and [call.5000.2131420919] do not appear to have a common Device. Tranferring Device [42117] is set as common device 18:39:14:854 CTIOS1-ctios Trace: [call.5000.46855385] Found CallConnection(42117.0). 18:39:14:854 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855385.42117]:eCallTransferredEvent,Msk(bf01a6) 18:39:14:854 CTIOS1-ctios Trace: <-SND[GFP2-106-D65A-5432-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855385.42117]:eCallTransferredEvent,Msk(bf01a6) 18:39:14:854 CTIOS1-ctios Trace: >>CG:[call.5000.2131420919]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420919 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420919 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:42117 NewConnDevID:0513597461 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420919) 18:39:14:854 CTIOS1-ctios Trace: [call.5000.46855385] Found CallConnection(42117.0). 18:39:14:854 CTIOS1-ctios Trace: Removed CallConnection(42117.0). 18:39:14:854 CTIOS1-ctios Trace: Added CallConnection(0513597461.1). 18:39:14:855 CTIOS1-ctios Trace: [call.5000.2131420919] Moved CallConnection[0513597461.1] from [call.5000.46855385] to [call.5000.2131420919]. 18:39:14:855 CTIOS1-ctios Trace: >>CG:[call.5000.2131420919]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420919 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0513597461 RelDevID:0513597461 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420919) 18:39:14:855 CTIOS1-ctios Trace: >>CG:[call.5000.2131420919]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420919 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42117 MsgID:eCallClearedEvent DvrKey:call.5000.2131420919) 18:39:14:855 CTIOS1-ctios Trace: >>CG:[call.5000.2131420919]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420919 ConnDevIDTyp:1 ConnDevID:0513597461 MsgID:eCallEndEvent DvrKey:call.5000.2131420919) 18:39:14:855 CTIOS1-ctios Trace: >>CG:[call.5000.46855385]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855385 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0513597461 MsgID:eCallClearedEvent DvrKey:call.5000.46855385) 18:39:14:855 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855385.42117]:eCallTransferredEvent,Msk(bf01a6) 18:39:14:855 CTIOS1-ctios Trace: <-SND[GFP2-106-D65A-5432-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855385.42117]:eCallTransferredEvent,Msk(bf01a6) 18:39:14:855 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855385.42117]:eCallEndEvent 18:39:14:855 CTIOS1-ctios Trace: <-SND[GFP2-106-D65A-5432-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855385.42117]:eCallEndEvent 18:39:14:855 CTIOS1-ctios Trace: Removed CallConnection(0513597461.1). 18:39:14:855 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855385.0513597461]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:14:855 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420919 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:14:855 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420919.0513597461]:eCallTransferredEvent,Msk(bf01a6) 18:39:14:855 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420919.0513597461]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:14:855 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420919.0513597461]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:14:855 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420919.0513597461]:eCallClearedEvent,Msk(3f0000) 18:39:14:855 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420919.0513597461]:eCallEndEvent 18:39:14:856 CTIOS1-ctios Trace: >>CG:[agent.5000.48298]:eAgentStateEvent(eWorkNotReady)(PrphID:5000 PrphTyp:17 AGState:eWorkNotReady SG#:303 SGID:5014 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:5 SessID:0 MRDID:1 ICMAGID:10268 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42117 AGID:48298 AGInstr:42117 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48298 AGAvailStatus:0) 18:39:14:856 CTIOS1-ctios Trace: [agent.5000.48298]: Current Wrapup Mode = 3 18:39:14:856 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48298]:eAgentStateEvent(eWorkNotReady),Msk(181b0000) 18:39:14:856 CTIOS1-ctios Trace: <-SND[GFP2-106-D65A-5432-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48298]:eAgentStateEvent(eWorkNotReady),Msk(181b0000) 18:39:14:856 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48298]:Monitored eAgentStateEvent(eWorkNotReady),Msk(0) 18:39:14:856 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48298]:Monitored eAgentStateEvent(eWorkNotReady),Msk(0) 18:39:14:856 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48298]:Monitored eAgentStateEvent(eWorkNotReady),Msk(0) 18:39:14:856 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48298]:Monitored eAgentStateEvent(eWorkNotReady),Msk(0) 18:39:14:856 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48298]:Monitored eAgentStateEvent(eWorkNotReady),Msk(0) 18:39:14:856 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48298]:Monitored eAgentStateEvent(eWorkNotReady),Msk(0) 18:39:14:857 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48298]:Monitored eAgentStateEvent(eWorkNotReady),Msk(0) 18:39:14:870 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eAvailable) 18:39:14:873 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:1) 18:39:14:873 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:14:873 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:14:873 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:873 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:873 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:873 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:873 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:873 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:874 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:874 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:39:14:874 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:39:14:889 CTIOS1-ctios Trace: >>CG:[agent.5000.48298]:eQueryAgentStatisticsConf(IID:32373411 PrphID:5000 AGExt:42117 AGID:48298 AGInstr:42117 UniqObjID:agent.5000.48298 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:653 LogdOnTimeTdy:5977 NotRdyTimeTdy:1241 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:30 HdlCallsTlkTimeTdy:3628 HdlCallsTimeTdy:3856 IncCallsHldTdy:1 IncCallsHldTimeTdy:106 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:589 LogdOnTimeSess:4404 NotRdyTimeSess:1126 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:2285 HdlCallsTimeSess:2473 IncCallsHldSess:1 IncCallsHldTimeSess:106 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:82 HdlCallsAftCallTimeTdy:122 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwC 18:39:14:890 CTIOS1-ctios Trace: <-SND[GFP2-106-D65A-5432-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48298]:eOnNewAgentStatisticsEvent 18:39:14:890 CTIOS1-ctios Trace: >>CG:[call.5000.46856175]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856175 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0515380687 DNIS:42214 Dialed#:45233 ConnDevID:0515380687 RCallKeyDay:151314 RCallKeyCID:207427 MsgID:eCallBeginEvent DvrKey:call.5000.46856175 ecc:(...) ICMEntUniqID:icm.151314.207427 RCallKeySeq#:2) 18:39:14:891 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856175 18:39:14:891 CTIOS1-ctios Trace: >>CG:[call.5000.46856175]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856175 ConnDevIDTyp:1 SVC#:207 SVCID:5018 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0515380687 AlrtgDevID:(null) CallngDevID:0515380687 CalldDevID:42214 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856175 Trnk#:0 TrnkGrp#:0) 18:39:14:891 CTIOS1-ctios Trace: [call.5000.46856175]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0515380687. 18:39:14:891 CTIOS1-ctios Trace: CallConnection(0515380687.1) created AgentObject (Device) for DeviceID(0515380687). 18:39:14:891 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:14:891 CTIOS1-ctios Trace: Added CallConnection(0515380687.1). 18:39:14:891 CTIOS1-ctios Trace: [call.5000.46856175]::CreateCallConnection(): CallConnection(0515380687.1) created successfully. 18:39:14:891 CTIOS1-ctios Trace: >>CG:[call.5000.46856175]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856175 ConnDevIDTyp:1 SVC#:207 SVCID:5018 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:307 SGID:5019 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0515380687 AlrtgDevID:42214 CallngDevID:0515380687 CalldDevID:42214 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856175 Trnk#:0 TrnkGrp#:0) 18:39:14:891 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856175.0515380687]:eCallBeginEvent 18:39:14:891 CTIOS1-ctios Trace: [call.5000.46856175] Found CallConnection(0515380687.1) for device 0515380687. 18:39:14:891 CTIOS1-ctios Trace: [call.5000.46856175]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42214. 18:39:14:891 CTIOS1-ctios Trace: [call.5000.46856175] CallConnection(0515380687.1) found DeviceID(42214) AgentID(42656). 18:39:14:891 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:14:891 CTIOS1-ctios Trace: Added CallConnection(0515380687.1). 18:39:14:891 CTIOS1-ctios Trace: [call.5000.46856175]::CreateCallConnection(): CallConnection(0515380687.1) created successfully. 18:39:14:891 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856175.0515380687]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:14:891 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856175.42214]:eCallBeginEvent 18:39:14:891 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856175.0515380687]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:14:891 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856175.42214]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:14:907 CTIOS1-ctios Trace: >>CG:[agent.5000.36342]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10902 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21042 AGID:36342 AGInstr:21042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36342 AGAvailStatus:0) 18:39:14:907 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36342]:eAgentStateEvent(eTalking),Msk(0) 18:39:14:907 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36342]:eAgentStateEvent(eTalking),Msk(0) 18:39:14:907 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36342]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:14:907 CTIOS1-ctios Trace: >>CG:[call.5000.198845545]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845545 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845545 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0418757602 NewConnDevID:0418757602 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845545 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105154))) 18:39:14:908 CTIOS1-ctios Trace: >>CG:[call.5000.198845545]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845545 ConnDevIDTyp:0 SVC#:402 SVCID:5028 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:502 SGID:5037 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21042 CallngDevID:0418757602 CalldDevID:21042 LstRedirDevID:(null) AnsDevID:21042 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845545 Trnk#:0 TrnkGrp#:0) 18:39:14:908 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845545.0418757602]:eCallDataUpdateEvent,Msk(bf0002) 18:39:14:908 CTIOS1-ctios Trace: [call.5000.198845545] Found CallConnection(0418757602.1). 18:39:14:908 CTIOS1-ctios Trace: [call.5000.198845545] Found CallConnection(0418757602.1). 18:39:14:908 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845545.21042]:eCallDataUpdateEvent,Msk(3f0001) 18:39:14:908 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845545.21042]:eCallDataUpdateEvent,Msk(3f0001) 18:39:14:908 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845545.0418757602]:eCallEstablishedEvent,Msk(bf01a6) 18:39:14:908 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845545.21042]:eCallEstablishedEvent,Msk(bf01a6) 18:39:14:908 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845545.21042]:eCallEstablishedEvent,Msk(bf01a6) 18:39:14:930 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:1) 18:39:14:930 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:14:930 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:14:930 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:14:931 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:39:14:931 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:39:14:959 CTIOS1-ctios Trace: ->RCV[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4) a=42573][agent.5000.42573]:eSetAgentStateRequest(eAvailable) 18:39:15:021 CTIOS1-ctios Trace: >>CG:[call.5000.46855895]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855895 ConnDevIDTyp:1 ConnDevID:0998503753 MsgID:eCallEndEvent DvrKey:call.5000.46855895) 18:39:15:021 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855895 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:15:021 CTIOS1-ctios Trace: >>CG:[agent.5000.42573]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9514 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42589 AGID:42573 AGInstr:42589 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42573 AGAvailStatus:1) 18:39:15:021 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42573]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:15:021 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42573]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:15:022 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42573]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:022 CTIOS1-ctios Trace: >>CG:[agent.5000.42573]:eSetAgentStateConf(UniqObjID:agent.5000.42573 MsgID:eSetAgentStateConf TgtCILClntID:FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)) 18:39:15:022 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42573]:eSetAgentStateConf 18:39:15:083 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:402 SVCID:5028 SG#:502 SGID:5037 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21171 ANI:462528026 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207474 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207474 RCallKeySeq#:1 CallTypIDTag:5033 PreCallIIDTag:7991290) 18:39:15:083 CTIOS1-ctios Trace: <-SND[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:15:115 CTIOS1-ctios Trace: >>CG:[agent.5000.36352]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10912 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21171 AGID:36352 AGInstr:21171 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36352 AGAvailStatus:0) 18:39:15:115 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36352]:eAgentStateEvent(eReserved),Msk(0) 18:39:15:115 CTIOS1-ctios Trace: <-SND[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36352]:eAgentStateEvent(eReserved),Msk(0) 18:39:15:115 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36352]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:15:126 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:51098 ANI:03044004102 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207382 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207382 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7991140) 18:39:15:126 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:15:136 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:0) 18:39:15:136 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:15:136 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:15:136 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:15:136 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:15:136 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:15:136 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:15:136 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:15:136 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:15:157 CTIOS1-ctios Trace: >>CG:[agent.5000.42148]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9855 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51098 AGID:42148 AGInstr:51098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42148 AGAvailStatus:0) 18:39:15:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:eAgentStateEvent(eReserved),Msk(0) 18:39:15:158 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42148]:eAgentStateEvent(eReserved),Msk(0) 18:39:15:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:15:158 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.42148]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:15:195 CTIOS1-ctios Trace: >>CG:[call.5000.46856178]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856178 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:03044004102 DNIS:51098 Dialed#:45233 ConnDevID:03044004102 RCallKeyDay:151314 RCallKeyCID:207382 MsgID:eCallBeginEvent DvrKey:call.5000.46856178 ecc:(...) ICMEntUniqID:icm.151314.207382 RCallKeySeq#:2) 18:39:15:195 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856178 18:39:15:195 CTIOS1-ctios Trace: >>CG:[call.5000.46856178]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856178 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03044004102 AlrtgDevID:(null) CallngDevID:03044004102 CalldDevID:51098 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856178 Trnk#:0 TrnkGrp#:0) 18:39:15:195 CTIOS1-ctios Trace: [call.5000.46856178]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03044004102. 18:39:15:195 CTIOS1-ctios Trace: CallConnection(03044004102.1) created AgentObject (Device) for DeviceID(03044004102). 18:39:15:195 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:15:195 CTIOS1-ctios Trace: Added CallConnection(03044004102.1). 18:39:15:195 CTIOS1-ctios Trace: [call.5000.46856178]::CreateCallConnection(): CallConnection(03044004102.1) created successfully. 18:39:15:195 CTIOS1-ctios Trace: >>CG:[call.5000.46856178]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856178 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03044004102 AlrtgDevID:51098 CallngDevID:03044004102 CalldDevID:51098 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856178 Trnk#:0 TrnkGrp#:0) 18:39:15:195 CTIOS1-ctios Trace: [call.5000.46856178] Found CallConnection(03044004102.1) for device 03044004102. 18:39:15:195 CTIOS1-ctios Trace: [call.5000.46856178]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51098. 18:39:15:195 CTIOS1-ctios Trace: [call.5000.46856178] CallConnection(03044004102.1) found DeviceID(51098) AgentID(42148). 18:39:15:195 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:15:195 CTIOS1-ctios Trace: Added CallConnection(03044004102.1). 18:39:15:195 CTIOS1-ctios Trace: [call.5000.46856178]::CreateCallConnection(): CallConnection(03044004102.1) created successfully. 18:39:15:196 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856178.03044004102]:eCallBeginEvent 18:39:15:196 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856178.03044004102]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:15:196 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856178.51098]:eCallBeginEvent 18:39:15:196 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856178.51098]:eCallBeginEvent 18:39:15:196 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856178.03044004102]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:15:196 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856178.51098]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:15:196 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856178.51098]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:15:212 CTIOS1-ctios Trace: >>CG:[call.5000.198845546]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845546 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:462528026 DNIS:21171 Dialed#:45433 ConnDevID:462528026 RCallKeyDay:151314 RCallKeyCID:207474 MsgID:eCallBeginEvent DvrKey:call.5000.198845546 ecc:(...) ICMEntUniqID:icm.151314.207474 RCallKeySeq#:2) 18:39:15:212 CTIOS1-ctios Trace: >>CG:[call.5000.198845546]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845546 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:462528026 AlrtgDevID:(null) CallngDevID:462528026 CalldDevID:21171 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845546 Trnk#:0 TrnkGrp#:0) 18:39:15:212 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845546 18:39:15:212 CTIOS1-ctios Trace: [call.5000.198845546]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 462528026. 18:39:15:212 CTIOS1-ctios Trace: CallConnection(462528026.1) created AgentObject (Device) for DeviceID(462528026). 18:39:15:212 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:15:212 CTIOS1-ctios Trace: Added CallConnection(462528026.1). 18:39:15:212 CTIOS1-ctios Trace: [call.5000.198845546]::CreateCallConnection(): CallConnection(462528026.1) created successfully. 18:39:15:212 CTIOS1-ctios Trace: >>CG:[call.5000.198845546]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845546 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:502 SGID:5037 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:462528026 AlrtgDevID:21171 CallngDevID:462528026 CalldDevID:21171 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845546 Trnk#:0 TrnkGrp#:0) 18:39:15:212 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845546.462528026]:eCallBeginEvent 18:39:15:212 CTIOS1-ctios Trace: [call.5000.198845546] Found CallConnection(462528026.1) for device 462528026. 18:39:15:212 CTIOS1-ctios Trace: [call.5000.198845546]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21171. 18:39:15:212 CTIOS1-ctios Trace: [call.5000.198845546] CallConnection(462528026.1) found DeviceID(21171) AgentID(36352). 18:39:15:212 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:15:212 CTIOS1-ctios Trace: Added CallConnection(462528026.1). 18:39:15:212 CTIOS1-ctios Trace: [call.5000.198845546]::CreateCallConnection(): CallConnection(462528026.1) created successfully. 18:39:15:212 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845546.462528026]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:15:213 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845546.21171]:eCallBeginEvent 18:39:15:213 CTIOS1-ctios Trace: <-SND[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845546.21171]:eCallBeginEvent 18:39:15:213 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845546.462528026]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:15:213 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845546.21171]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:15:213 CTIOS1-ctios Trace: <-SND[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845546.21171]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:15:227 CTIOS1-ctios Trace: >>CG:[call.5000.46855851]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855851 ConnDevIDTyp:1 ConnDevID:0514340655 MsgID:eCallEndEvent DvrKey:call.5000.46855851) 18:39:15:227 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855851 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:15:227 CTIOS1-ctios Trace: >>CG:[agent.5000.48817]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11142 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42523 AGID:48817 AGInstr:42523 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48817 AGAvailStatus:1) 18:39:15:227 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:15:227 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:228 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48817]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:274 CTIOS1-ctios Trace: [call.5000.46855843] Found CallConnection(42173.0) for device 42173. 18:39:15:274 CTIOS1-ctios Trace: [call.5000.46855843] Found CallConnection(42173.0) for device 42173. 18:39:15:274 CTIOS1-ctios Trace: >>CG:[call.5000.46855843]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855843 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42173 RelDevID:42173 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855843) 18:39:15:274 CTIOS1-ctios Trace: >>CG:[call.5000.46855843]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855843 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0932506166 RelDevID:0932506166 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855843) 18:39:15:275 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855843.0932506166]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:15:275 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855843.42173]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:15:275 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855843.0932506166]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:15:275 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855843.42173]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:15:275 CTIOS1-ctios Trace: >>CG:[call.5000.46855843]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855843 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0932506166 MsgID:eCallClearedEvent DvrKey:call.5000.46855843) 18:39:15:275 CTIOS1-ctios Trace: >>CG:[agent.5000.42558]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:307 SGID:5019 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9500 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42173 AGID:42558 AGInstr:42173 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42558 AGAvailStatus:0) 18:39:15:275 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855843.0932506166]:eCallClearedEvent,Msk(3f0000) 18:39:15:275 CTIOS1-ctios Trace: [agent.5000.42558]: Current Wrapup Mode = 3 18:39:15:275 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855843.42173]:eCallClearedEvent,Msk(3f0000) 18:39:15:275 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:15:275 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:15:275 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:15:275 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:15:275 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:15:275 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:15:275 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:15:276 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:15:309 CTIOS1-ctios Trace: >>CG:[agent.5000.9516]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:507 SGID:5045 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8859 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21151 AGID:9516 AGInstr:21151 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9516 AGAvailStatus:0) 18:39:15:310 CTIOS1-ctios Trace: <-SND[ITSD-South-1492-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9516]:eAgentStateEvent(eTalking),Msk(0) 18:39:15:310 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9516]:eAgentStateEvent(eTalking),Msk(0) 18:39:15:310 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9516]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:310 CTIOS1-ctios Trace: >>CG:[call.5000.154710014]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154710014 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154710014 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:Unknown NewConnDevID:Unknown MsgID:eCallDataUpdateEvent DvrKey:call.5000.154710014 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105154))) 18:39:15:310 CTIOS1-ctios Trace: >>CG:[call.5000.154710014]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710014 ConnDevIDTyp:0 SVC#:407 SVCID:5036 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:507 SGID:5045 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21151 CallngDevID:Unknown CalldDevID:21151 LstRedirDevID:(null) AnsDevID:21151 MsgID:eCallEstablishedEvent DvrKey:call.5000.154710014 Trnk#:0 TrnkGrp#:0) 18:39:15:310 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710014.Unknown]:eCallDataUpdateEvent,Msk(3c1000) 18:39:15:310 CTIOS1-ctios Trace: [call.5000.154710014] Found CallConnection(Unknown.1). 18:39:15:310 CTIOS1-ctios Trace: [call.5000.154710014] Found CallConnection(Unknown.1). 18:39:15:311 CTIOS1-ctios Trace: <-SND[ITSD-South-1492-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710014.21151]:eCallDataUpdateEvent,Msk(3f0001) 18:39:15:311 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710014.21151]:eCallDataUpdateEvent,Msk(3f0001) 18:39:15:311 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710014.Unknown]:eCallEstablishedEvent,Msk(3c0000) 18:39:15:311 CTIOS1-ctios Trace: <-SND[ITSD-South-1492-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710014.21151]:eCallEstablishedEvent,Msk(bf01a6) 18:39:15:311 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710014.21151]:eCallEstablishedEvent,Msk(bf01a6) 18:39:15:448 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:764 SVCID:10567 SG#:764 SGID:10566 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42589 ANI:0995627576 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206956 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206956 RCallKeySeq#:1 CallTypIDTag:5339 PreCallIIDTag:7990425) 18:39:15:448 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:632 SVCID:6102 SG#:633 SGID:6083 SGPri:0 MonID:0 NumNamVars:10 NumNamArrs:4 MRDID:1 AGInstr:42523 ANI:04236634373 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207450 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207450 RCallKeySeq#:1 CallTypIDTag:5142 PreCallIIDTag:7991250) 18:39:15:448 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:15:457 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:39:15:458 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:39:15:458 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:458 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:458 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:458 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:458 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:458 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:458 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:458 CTIOS1-ctios Trace: >>CG:[call.5000.46856179]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856179 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42074 ConnDevID:42074 MsgID:eCallBeginEvent DvrKey:call.5000.46856179 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105155))) 18:39:15:458 CTIOS1-ctios Trace: >>CG:[call.5000.46856179]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856179 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42074 CallngDevID:42074 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856179) 18:39:15:459 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856179 18:39:15:459 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:0) 18:39:15:459 CTIOS1-ctios Trace: [call.5000.46856179] CallConnection(42074.0) found DeviceID(42074) AgentID(46083). 18:39:15:459 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:15:459 CTIOS1-ctios Trace: Added CallConnection(42074.0). 18:39:15:459 CTIOS1-ctios Trace: [call.5000.46856179]::CreateCallConnection(): CallConnection(42074.0) created successfully. 18:39:15:459 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856179.42074]:eCallBeginEvent,Msk(bf0002) 18:39:15:459 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856179.42074]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:15:459 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:39:15:459 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:459 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:459 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:459 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:459 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:459 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:460 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:466 CTIOS1-ctios Trace: ->RCV[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4) a=48374][call.5000.46855863.42626]:eSetCallDataRequest 18:39:15:466 CTIOS1-ctios Trace: [call.5000.46855863.42626] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:15:466 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855863.42626]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:15:468 CTIOS1-ctios Trace: [call.5000.198845545] Found CallConnection(21042.0) for device 21042. 18:39:15:478 CTIOS1-ctios Trace: >>CG:[agent.5000.42573]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9514 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42589 AGID:42573 AGInstr:42589 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42573 AGAvailStatus:0) 18:39:15:478 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42573]:eAgentStateEvent(eReserved),Msk(0) 18:39:15:478 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42573]:eAgentStateEvent(eReserved),Msk(0) 18:39:15:478 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42573]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:15:479 CTIOS1-ctios Trace: >>CG:[agent.5000.48817]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42523 AGID:48817 AGInstr:42523 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48817 AGAvailStatus:0) 18:39:15:479 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:eAgentStateEvent(eReserved),Msk(0) 18:39:15:479 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:15:479 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48817]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:15:495 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:1) 18:39:15:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:15:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:496 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:496 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:496 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:496 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:513 CTIOS1-ctios Trace: [call.5000.198845545] Found CallConnection(21042.0) for device 21042. 18:39:15:523 CTIOS1-ctios Trace: [call.5000.46856171] Found CallConnection(42119.0) for device 42119. 18:39:15:528 CTIOS1-ctios Trace: >>CG:[call.5000.46855863]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855863 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855863 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0483214403 CallWrpupData:1236_0800_Package Information ,240 NewConnDevID:42626 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855863 ecc:(...)) 18:39:15:528 CTIOS1-ctios Trace: >>CG:[call.5000.46855863.42626]:eSetCallDataConf(UniqObjID:call.5000.46855863.42626 MsgID:eSetCallDataConf TgtCILClntID:FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)) 18:39:15:528 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855863.0483214403]:eCallDataUpdateEvent 18:39:15:528 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855863.42626]:eCallDataUpdateEvent 18:39:15:528 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855863.42626]:eCallDataUpdateEvent 18:39:15:531 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:39:15:531 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:39:15:531 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:531 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:531 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:531 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:531 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:531 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:531 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:532 CTIOS1-ctios Trace: >>CG:[call.5000.46856180]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856180 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46856180 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105155))) 18:39:15:532 CTIOS1-ctios Trace: >>CG:[call.5000.46856180]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856180 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856180) 18:39:15:532 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856180 18:39:15:532 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:39:15:532 CTIOS1-ctios Trace: [call.5000.46856180] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:39:15:532 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:15:532 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:39:15:532 CTIOS1-ctios Trace: [call.5000.46856180]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:39:15:532 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:39:15:532 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:532 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:532 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:532 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:532 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:532 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:533 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:533 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856180.42062]:eCallBeginEvent,Msk(bf0002) 18:39:15:533 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856180.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:15:542 CTIOS1-ctios Trace: >>CG:[call.5000.46856181]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856181 CallTyp:2 ConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 ANI:04236634373 DNIS:42523 Dialed#:45233 ConnDevID:04236634373 RCallKeyDay:151314 RCallKeyCID:207450 MsgID:eCallBeginEvent DvrKey:call.5000.46856181 ecc:(...) ICMEntUniqID:icm.151314.207450 RCallKeySeq#:2) 18:39:15:542 CTIOS1-ctios Trace: >>CG:[call.5000.46856181]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856181 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:04236634373 AlrtgDevID:(null) CallngDevID:04236634373 CalldDevID:42523 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856181 Trnk#:0 TrnkGrp#:0) 18:39:15:542 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856181 18:39:15:543 CTIOS1-ctios Trace: [call.5000.46856181]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 04236634373. 18:39:15:543 CTIOS1-ctios Trace: CallConnection(04236634373.1) created AgentObject (Device) for DeviceID(04236634373). 18:39:15:543 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:15:543 CTIOS1-ctios Trace: Added CallConnection(04236634373.1). 18:39:15:543 CTIOS1-ctios Trace: [call.5000.46856181]::CreateCallConnection(): CallConnection(04236634373.1) created successfully. 18:39:15:543 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856181.04236634373]:eCallBeginEvent 18:39:15:543 CTIOS1-ctios Trace: >>CG:[call.5000.46856181]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856181 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:633 SGID:6083 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:04236634373 AlrtgDevID:42523 CallngDevID:04236634373 CalldDevID:42523 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856181 Trnk#:0 TrnkGrp#:0) 18:39:15:543 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856181.04236634373]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:15:543 CTIOS1-ctios Trace: [call.5000.46856181] Found CallConnection(04236634373.1) for device 04236634373. 18:39:15:543 CTIOS1-ctios Trace: [call.5000.46856181]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42523. 18:39:15:543 CTIOS1-ctios Trace: [call.5000.46856181] CallConnection(04236634373.1) found DeviceID(42523) AgentID(48817). 18:39:15:543 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:15:543 CTIOS1-ctios Trace: Added CallConnection(04236634373.1). 18:39:15:543 CTIOS1-ctios Trace: [call.5000.46856181]::CreateCallConnection(): CallConnection(04236634373.1) created successfully. 18:39:15:543 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856181.42523]:eCallBeginEvent 18:39:15:544 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856181.04236634373]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:15:544 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856181.42523]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:15:548 CTIOS1-ctios Trace: >>CG:[call.5000.46856182]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856182 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0995627576 DNIS:42589 Dialed#:45233 ConnDevID:0995627576 RCallKeyDay:151314 RCallKeyCID:206956 MsgID:eCallBeginEvent DvrKey:call.5000.46856182 ecc:(...) ICMEntUniqID:icm.151314.206956 RCallKeySeq#:2) 18:39:15:549 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856182 18:39:15:549 CTIOS1-ctios Trace: >>CG:[call.5000.46856182]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856182 ConnDevIDTyp:1 SVC#:764 SVCID:10567 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0995627576 AlrtgDevID:(null) CallngDevID:0995627576 CalldDevID:42589 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856182 Trnk#:0 TrnkGrp#:0) 18:39:15:549 CTIOS1-ctios Trace: [call.5000.46856182]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0995627576. 18:39:15:549 CTIOS1-ctios Trace: CallConnection(0995627576.1) created AgentObject (Device) for DeviceID(0995627576). 18:39:15:549 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:15:549 CTIOS1-ctios Trace: Added CallConnection(0995627576.1). 18:39:15:549 CTIOS1-ctios Trace: [call.5000.46856182]::CreateCallConnection(): CallConnection(0995627576.1) created successfully. 18:39:15:549 CTIOS1-ctios Trace: >>CG:[call.5000.46856182]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856182 ConnDevIDTyp:1 SVC#:764 SVCID:10567 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:764 SGID:10566 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0995627576 AlrtgDevID:42589 CallngDevID:0995627576 CalldDevID:42589 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856182 Trnk#:0 TrnkGrp#:0) 18:39:15:549 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856182.0995627576]:eCallBeginEvent 18:39:15:549 CTIOS1-ctios Trace: [call.5000.46856182] Found CallConnection(0995627576.1) for device 0995627576. 18:39:15:549 CTIOS1-ctios Trace: [call.5000.46856182]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42589. 18:39:15:549 CTIOS1-ctios Trace: [call.5000.46856182] CallConnection(0995627576.1) found DeviceID(42589) AgentID(42573). 18:39:15:549 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:15:549 CTIOS1-ctios Trace: Added CallConnection(0995627576.1). 18:39:15:549 CTIOS1-ctios Trace: [call.5000.46856182]::CreateCallConnection(): CallConnection(0995627576.1) created successfully. 18:39:15:549 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856182.0995627576]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:15:549 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856182.42589]:eCallBeginEvent 18:39:15:549 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856182.42589]:eCallBeginEvent 18:39:15:549 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856182.0995627576]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:15:549 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856182.42589]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:15:550 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856182.42589]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:15:564 CTIOS1-ctios Trace: [call.5000.46856171] Found CallConnection(42119.0) for device 42119. 18:39:15:621 CTIOS1-ctios Trace: [call.5000.198845481] Found CallConnection(21263.0) for device 21263. 18:39:15:621 CTIOS1-ctios Trace: [call.5000.198845481] Found CallConnection(21263.0) for device 21263. 18:39:15:650 CTIOS1-ctios Trace: >>CG:[call.5000.46856179]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856179 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42074 RelDevID:42074 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856179) 18:39:15:650 CTIOS1-ctios Trace: >>CG:[call.5000.46856179]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856179 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42074 MsgID:eCallClearedEvent DvrKey:call.5000.46856179) 18:39:15:651 CTIOS1-ctios Trace: >>CG:[call.5000.46856179]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856179 ConnDevIDTyp:0 ConnDevID:42074 MsgID:eCallEndEvent DvrKey:call.5000.46856179) 18:39:15:651 CTIOS1-ctios Trace: Removed CallConnection(42074.0). 18:39:15:651 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856179 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:15:651 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:39:15:651 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856179.42074]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:15:651 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856179.42074]:eCallClearedEvent,Msk(3f0000) 18:39:15:651 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856179.42074]:eCallEndEvent 18:39:15:651 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:15:651 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:652 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:652 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:652 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:652 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:653 CTIOS1-ctios Trace: >>CG:[call.5000.198845481]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845481 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21263 RelDevID:21263 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845481) 18:39:15:653 CTIOS1-ctios Trace: >>CG:[call.5000.198845481]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845481 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3331392913 RelDevID:3331392913 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845481) 18:39:15:653 CTIOS1-ctios Trace: >>CG:[call.5000.198845481]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845481 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3331392913 MsgID:eCallClearedEvent DvrKey:call.5000.198845481) 18:39:15:653 CTIOS1-ctios Trace: >>CG:[agent.5000.9105]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:621 SGID:6071 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:7701 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21263 AGID:9105 AGInstr:21263 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9105 AGAvailStatus:0) 18:39:15:653 CTIOS1-ctios Trace: [agent.5000.9105]: Current Wrapup Mode = 3 18:39:15:653 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845481.3331392913]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:15:653 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845481.21263]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:15:654 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845481.3331392913]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:15:654 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845481.21263]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:15:654 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845481.3331392913]:eCallClearedEvent,Msk(3f0000) 18:39:15:654 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845481.21263]:eCallClearedEvent,Msk(3f0000) 18:39:15:654 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9105]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:15:654 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9105]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:15:670 CTIOS1-ctios Trace: ->RCV[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4) a=42586][agent.5000.42586]:eSetAgentStateRequest(eNotReady) 18:39:15:680 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845545.21042]:eSetCallDataRequest 18:39:15:688 CTIOS1-ctios Trace: >>CG:[call.5000.46856180]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856180 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856180) 18:39:15:688 CTIOS1-ctios Trace: >>CG:[call.5000.46856180]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856180 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46856180) 18:39:15:689 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856180.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:15:689 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856180.42062]:eCallClearedEvent,Msk(3f0000) 18:39:15:689 CTIOS1-ctios Trace: >>CG:[call.5000.46856180]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856180 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46856180) 18:39:15:689 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:39:15:689 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856180 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:15:689 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:39:15:689 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856180.42062]:eCallEndEvent 18:39:15:689 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:15:689 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:689 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:690 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:690 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:690 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:690 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:690 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:698 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:39:15:699 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:15:699 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:15:720 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32373417 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4366 LogdOnTimeTdy:16872 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2831 LogdOnTimeSess:4739 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:328 IntCallsTimeSess:113 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:338 IntCallsTimeTdy:115 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:39:15:742 CTIOS1-ctios Trace: >>CG:[call.5000.198845545]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845545 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845545 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0418757602 NewConnDevID:0418757602 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845545 ecc:(...)) 18:39:15:742 CTIOS1-ctios Trace: >>CG:[call.5000.198845545.21042]:eSetCallDataConf(UniqObjID:call.5000.198845545.21042 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:39:15:742 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845545.0418757602]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:15:742 CTIOS1-ctios Trace: <-SND[F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845545.21042]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:15:742 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845545.21042]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:15:755 CTIOS1-ctios Trace: [call.5000.46856099] Found CallConnection(21136.0) for device 21136. 18:39:15:757 CTIOS1-ctios Trace: [call.5000.46856099] Found CallConnection(21136.0) for device 21136. 18:39:15:787 CTIOS1-ctios Trace: >>CG:[call.5000.46856099]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856099 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21136 RelDevID:21136 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856099) 18:39:15:788 CTIOS1-ctios Trace: >>CG:[call.5000.46856099]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856099 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9703222816353 RelDevID:9703222816353 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856099) 18:39:15:788 CTIOS1-ctios Trace: >>CG:[call.5000.46856099]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856099 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:9703222816353 MsgID:eCallClearedEvent DvrKey:call.5000.46856099) 18:39:15:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856099.9703222816353]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:15:788 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856099.21136]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:15:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856099.21136]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:15:788 CTIOS1-ctios Trace: >>CG:[agent.5000.6039]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:401 SGID:11225 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:5342 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21136 AGID:6039 AGInstr:21136 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6039 AGAvailStatus:0) 18:39:15:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856099.9703222816353]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:15:788 CTIOS1-ctios Trace: [agent.5000.6039]: Current Wrapup Mode = 3 18:39:15:788 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856099.21136]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:15:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856099.21136]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:15:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856099.9703222816353]:eCallClearedEvent,Msk(3f0000) 18:39:15:788 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856099.21136]:eCallClearedEvent,Msk(3f0000) 18:39:15:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856099.21136]:eCallClearedEvent,Msk(3f0000) 18:39:15:788 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6039]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:15:788 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6039]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:15:788 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6039]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:15:820 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9559 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42098 AGID:42586 AGInstr:42098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42586 AGAvailStatus:0) 18:39:15:821 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:15:821 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:15:821 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:15:821 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:15:821 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eSetAgentStateConf(UniqObjID:agent.5000.42586 MsgID:eSetAgentStateConf TgtCILClntID:FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)) 18:39:15:821 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:15:821 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:15:821 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:15:821 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:15:821 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:15:821 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eSetAgentStateConf 18:39:15:857 CTIOS1-ctios Trace: [call.5000.154710014] Found CallConnection(21151.0) for device 21151. 18:39:15:874 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207698 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207698 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991673) 18:39:15:877 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207699 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207699 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991674) 18:39:15:900 CTIOS1-ctios Trace: ->RCV[GFP2-106-D65A-5432-dotNET_Sess(31914638)_EvtThd(4) a=48298][agent.5000.48298]:eSetAgentStateRequest(eAvailable) 18:39:15:903 CTIOS1-ctios Trace: >>CG:[agent.5000.42656]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:307 SGID:5019 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9643 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42214 AGID:42656 AGInstr:42214 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42656 AGAvailStatus:0) 18:39:15:903 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:eAgentStateEvent(eTalking),Msk(0) 18:39:15:903 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:904 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:904 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:904 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:904 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:904 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:904 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:15:904 CTIOS1-ctios Trace: >>CG:[call.5000.46856175]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856175 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856175 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0515380687 NewConnDevID:0515380687 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856175 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105155))) 18:39:15:904 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856175.0515380687]:eCallDataUpdateEvent,Msk(bf0002) 18:39:15:905 CTIOS1-ctios Trace: >>CG:[call.5000.46856175]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856175 ConnDevIDTyp:0 SVC#:207 SVCID:5018 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:307 SGID:5019 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42214 CallngDevID:0515380687 CalldDevID:42214 LstRedirDevID:(null) AnsDevID:42214 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856175 Trnk#:0 TrnkGrp#:0) 18:39:15:905 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856175.42214]:eCallDataUpdateEvent,Msk(3f0001) 18:39:15:905 CTIOS1-ctios Trace: [call.5000.46856175] Found CallConnection(0515380687.1). 18:39:15:905 CTIOS1-ctios Trace: [call.5000.46856175] Found CallConnection(0515380687.1). 18:39:15:905 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856175.0515380687]:eCallEstablishedEvent,Msk(bf01a6) 18:39:15:905 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856175.42214]:eCallEstablishedEvent,Msk(bf01a6) 18:39:15:906 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:15:906 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:15:907 CTIOS1-ctios Trace: [call.5000.154710014] Found CallConnection(21151.0) for device 21151. 18:39:15:907 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:15:907 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:15:908 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:15:908 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:15:908 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:15:908 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:15:925 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:39:15:925 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:15:925 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:957 CTIOS1-ctios Trace: ->RCV[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4) a=42586][agent.5000.42586]:eSetAgentStateRequest(eAvailable) 18:39:15:960 CTIOS1-ctios Trace: >>CG:[call.5000.46855385]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855385 ConnDevIDTyp:1 ConnDevID:0513597461 MsgID:eCallEndEvent DvrKey:call.5000.46855385) 18:39:15:960 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855385 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:15:960 CTIOS1-ctios Trace: >>CG:[agent.5000.48298]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10268 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42117 AGID:48298 AGInstr:42117 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48298 AGAvailStatus:1) 18:39:15:960 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48298]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:15:960 CTIOS1-ctios Trace: <-SND[GFP2-106-D65A-5432-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48298]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:15:960 CTIOS1-ctios Trace: >>CG:[agent.5000.48298]:eSetAgentStateConf(UniqObjID:agent.5000.48298 MsgID:eSetAgentStateConf TgtCILClntID:GFP2-106-D65A-5432-dotNET_Sess(31914638)_EvtThd(4)) 18:39:15:960 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48298]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:960 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48298]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:961 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48298]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:961 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48298]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:961 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48298]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:961 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48298]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:961 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48298]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:15:961 CTIOS1-ctios Trace: <-SND[GFP2-106-D65A-5432-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48298]:eSetAgentStateConf 18:39:15:980 CTIOS1-ctios Trace: ->RCV[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4) a=3816][agent.5000.3816]:eSetAgentStateRequest(eNotReady) 18:39:16:017 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9559 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42098 AGID:42586 AGInstr:42098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42586 AGAvailStatus:1) 18:39:16:017 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:16:017 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:16:017 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:018 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:018 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:018 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:018 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:018 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:018 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:018 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eSetAgentStateConf(UniqObjID:agent.5000.42586 MsgID:eSetAgentStateConf TgtCILClntID:FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)) 18:39:16:018 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eSetAgentStateConf 18:39:16:030 CTIOS1-ctios Trace: >>CG:[call.5000.2131420920]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420920 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41171 ConnDevID:41171 MsgID:eCallBeginEvent DvrKey:call.5000.2131420920) 18:39:16:030 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420920 18:39:16:030 CTIOS1-ctios Trace: >>CG:[call.5000.2131420920]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420920 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41171 CallngDevID:41171 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420920) 18:39:16:030 CTIOS1-ctios Trace: [call.5000.2131420920] CallConnection(41171.0) found DeviceID(41171) AgentID(). 18:39:16:030 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:16:030 CTIOS1-ctios Trace: Added CallConnection(41171.0). 18:39:16:030 CTIOS1-ctios Trace: [call.5000.2131420920]::CreateCallConnection(): CallConnection(41171.0) created successfully. 18:39:16:030 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420920.41171]:eCallBeginEvent,Msk(bf0002) 18:39:16:030 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420920.41171]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:16:030 CTIOS1-ctios Trace: >>CG:[call.5000.2131420920]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420920 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420920 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41171 NewConnDevID:41171 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420920) 18:39:16:031 CTIOS1-ctios Trace: >>CG:[call.5000.2131420920]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420920 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41171 CallngDevID:41171 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420920) 18:39:16:031 CTIOS1-ctios Trace: [call.5000.2131420920] Found CallConnection(41171.0) for device 41171. 18:39:16:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420920.41171]:eCallDataUpdateEvent,Msk(bf0002) 18:39:16:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420920.41171]:eCallOriginatedEvent,Msk(bf0002) 18:39:16:031 CTIOS1-ctios Trace: >>CG:[call.5000.2131420920]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420920 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420920 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41171 NewConnDevID:41171 RCallKeyDay:151314 RCallKeyCID:207698 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420920 ICMEntUniqID:icm.151314.207698 RCallKeySeq#:1) 18:39:16:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420920.41171]:eCallDataUpdateEvent,Msk(bf0002) 18:39:16:031 CTIOS1-ctios Trace: >>CG:[call.5000.2131420920]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420920 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41171 AlrtgDevID: CallngDevID:41171 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420920 Trnk#:0 TrnkGrp#:0) 18:39:16:031 CTIOS1-ctios Trace: [call.5000.2131420920] Found CallConnection(41171.0) for device 41171. 18:39:16:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420920.41171]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:16:032 CTIOS1-ctios Trace: >>CG:[call.5000.2131420920]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420920 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41171 AlrtgDevID:51044 CallngDevID:41171 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420920 Trnk#:0 TrnkGrp#:0) 18:39:16:032 CTIOS1-ctios Trace: [call.5000.2131420920] Found CallConnection(41171.0) for device 41171. 18:39:16:032 CTIOS1-ctios Trace: [call.5000.2131420920]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:16:032 CTIOS1-ctios Trace: [call.5000.2131420920] CallConnection(41171.0) found DeviceID(51044) AgentID(05230). 18:39:16:032 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:16:032 CTIOS1-ctios Trace: Added CallConnection(41171.0). 18:39:16:032 CTIOS1-ctios Trace: [call.5000.2131420920]::CreateCallConnection(): CallConnection(41171.0) created successfully. 18:39:16:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420920.51044]:eCallBeginEvent 18:39:16:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420920.41171]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:16:032 CTIOS1-ctios Trace: >>CG:[call.5000.2131420920]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420920 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420920 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41171 NewConnDevID:41171 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420920 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105155))) 18:39:16:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420920.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:16:032 CTIOS1-ctios Trace: >>CG:[call.5000.2131420920]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420920 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41171 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420920 Trnk#:0 TrnkGrp#:0) 18:39:16:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420920.41171]:eCallDataUpdateEvent,Msk(bf0002) 18:39:16:032 CTIOS1-ctios Trace: [call.5000.2131420920] Found CallConnection(41171.0). 18:39:16:032 CTIOS1-ctios Trace: [call.5000.2131420920] Found CallConnection(41171.0). 18:39:16:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420920.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:16:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420920.41171]:eCallEstablishedEvent,Msk(bf01a6) 18:39:16:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420920.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:16:034 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:16:034 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:16:034 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420920]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420920 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420920) 18:39:16:034 CTIOS1-ctios Trace: [call.5000.2131420920] Found CallConnection(51044.0). 18:39:16:034 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420920.41171]: eCallHeldEvent,Msk(bf0126) 18:39:16:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420920.51044]: eCallHeldEvent,Msk(bf000a) 18:39:16:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420921]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420921 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41183 ConnDevID:41183 MsgID:eCallBeginEvent DvrKey:call.5000.2131420921) 18:39:16:035 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420921 18:39:16:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420921]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420921 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41183 CallngDevID:41183 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420921) 18:39:16:035 CTIOS1-ctios Trace: [call.5000.2131420921] CallConnection(41183.0) found DeviceID(41183) AgentID(). 18:39:16:035 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:16:035 CTIOS1-ctios Trace: Added CallConnection(41183.0). 18:39:16:035 CTIOS1-ctios Trace: [call.5000.2131420921]::CreateCallConnection(): CallConnection(41183.0) created successfully. 18:39:16:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420921.41183]:eCallBeginEvent,Msk(bf0002) 18:39:16:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420921]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420921 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420921 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41183 NewConnDevID:41183 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420921) 18:39:16:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420921.41183]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:16:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420921]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420921 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41183 CallngDevID:41183 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420921) 18:39:16:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420921.41183]:eCallDataUpdateEvent,Msk(bf0002) 18:39:16:035 CTIOS1-ctios Trace: [call.5000.2131420921] Found CallConnection(41183.0) for device 41183. 18:39:16:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420921.41183]:eCallOriginatedEvent,Msk(bf0002) 18:39:16:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420921]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420921 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420921 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41183 NewConnDevID:41183 RCallKeyDay:151314 RCallKeyCID:207699 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420921 ICMEntUniqID:icm.151314.207699 RCallKeySeq#:1) 18:39:16:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420921.41183]:eCallDataUpdateEvent,Msk(bf0002) 18:39:16:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420921]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420921 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41183 AlrtgDevID: CallngDevID:41183 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420921 Trnk#:0 TrnkGrp#:0) 18:39:16:040 CTIOS1-ctios Trace: [call.5000.2131420921] Found CallConnection(41183.0) for device 41183. 18:39:16:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420921.41183]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:16:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420921]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420921 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41183 AlrtgDevID:51023 CallngDevID:41183 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420921 Trnk#:0 TrnkGrp#:0) 18:39:16:040 CTIOS1-ctios Trace: [call.5000.2131420921] Found CallConnection(41183.0) for device 41183. 18:39:16:040 CTIOS1-ctios Trace: [call.5000.2131420921]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:16:040 CTIOS1-ctios Trace: [call.5000.2131420921] CallConnection(41183.0) found DeviceID(51023) AgentID(33632). 18:39:16:040 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:16:040 CTIOS1-ctios Trace: Added CallConnection(41183.0). 18:39:16:040 CTIOS1-ctios Trace: [call.5000.2131420921]::CreateCallConnection(): CallConnection(41183.0) created successfully. 18:39:16:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420921.51023]:eCallBeginEvent 18:39:16:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420921.41183]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:16:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420921.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:16:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420921]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420921 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420921 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41183 NewConnDevID:41183 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420921 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105155))) 18:39:16:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420921]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420921 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41183 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420921 Trnk#:0 TrnkGrp#:0) 18:39:16:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420921.41183]:eCallDataUpdateEvent,Msk(bf0002) 18:39:16:041 CTIOS1-ctios Trace: [call.5000.2131420921] Found CallConnection(41183.0). 18:39:16:041 CTIOS1-ctios Trace: [call.5000.2131420921] Found CallConnection(41183.0). 18:39:16:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420921.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:16:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420921.41183]:eCallEstablishedEvent,Msk(bf01a6) 18:39:16:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420921.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:16:047 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:16:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420921]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420921 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420921) 18:39:16:047 CTIOS1-ctios Trace: [call.5000.2131420921] Found CallConnection(51023.0). 18:39:16:047 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:16:048 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:048 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420921.41183]: eCallHeldEvent,Msk(bf0126) 18:39:16:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420921.51023]: eCallHeldEvent,Msk(bf000a) 18:39:16:075 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:39:16:075 CTIOS1-ctios Trace: >>CG:[call.5000.46856183]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856183 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46856183 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105155))) 18:39:16:075 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856183 18:39:16:075 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:39:16:075 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:075 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:075 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:075 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:075 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:075 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:075 CTIOS1-ctios Trace: >>CG:[call.5000.46856183]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856183 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856183) 18:39:16:075 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:075 CTIOS1-ctios Trace: [call.5000.46856183] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:39:16:075 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:39:16:075 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:16:075 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:39:16:076 CTIOS1-ctios Trace: [call.5000.46856183]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:39:16:076 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:39:16:076 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:076 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:076 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:076 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:076 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:076 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:076 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856183.42062]:eCallBeginEvent,Msk(bf0002) 18:39:16:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856183.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:16:092 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154710014.21151]:eSetCallDataRequest 18:39:16:098 CTIOS1-ctios Trace: >>CG:[agent.5000.3777]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5980 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42104 AGID:3777 AGInstr:42104 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3777 AGAvailStatus:0) 18:39:16:098 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:16:098 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:16:099 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:16:099 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3777]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:16:099 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3777]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:16:099 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:16:099 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:16:099 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3777]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:16:099 CTIOS1-ctios Trace: >>CG:[call.5000.2131420920]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420920 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420920 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41171 NewConnDevID:41171 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420920 ecc:(...)) 18:39:16:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420920.41171]:eCallDataUpdateEvent,Msk(bf0126) 18:39:16:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420920.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:16:104 CTIOS1-ctios Trace: >>CG:[call.5000.2131420921]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420921 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420921 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41183 NewConnDevID:41183 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420921 ecc:(...)) 18:39:16:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420921.41183]:eCallDataUpdateEvent,Msk(bf0126) 18:39:16:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420921.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:16:140 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:203 SVCID:5008 SG#:303 SGID:5014 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42117 ANI:04236670037 UsrToUsrInfo:(null) Dialed#:81112 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206200 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206200 RCallKeySeq#:4 CallTypIDTag:5006 PreCallIIDTag:7990525) 18:39:16:140 CTIOS1-ctios Trace: <-SND[GFP2-106-D65A-5432-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:16:152 CTIOS1-ctios Trace: >>CG:[call.5000.154710014]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154710014 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154710014 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:Unknown NewConnDevID:Unknown MsgID:eCallDataUpdateEvent DvrKey:call.5000.154710014 ecc:(...)) 18:39:16:152 CTIOS1-ctios Trace: >>CG:[call.5000.154710014.21151]:eSetCallDataConf(UniqObjID:call.5000.154710014.21151 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:39:16:152 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710014.Unknown]:eCallDataUpdateEvent,Msk(3c0000) 18:39:16:153 CTIOS1-ctios Trace: <-SND[ITSD-South-1492-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710014.21151]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:16:153 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710014.21151]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:16:157 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:6137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42133 AGID:3816 AGInstr:42133 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3816 AGAvailStatus:0) 18:39:16:157 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:16:157 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:16:157 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:16:157 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:16:157 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:16:157 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:16:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:16:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:16:158 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:16:158 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eSetAgentStateConf(UniqObjID:agent.5000.3816 MsgID:eSetAgentStateConf TgtCILClntID:GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)) 18:39:16:158 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eSetAgentStateConf 18:39:16:171 CTIOS1-ctios Trace: >>CG:[agent.5000.48298]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10268 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42117 AGID:48298 AGInstr:42117 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48298 AGAvailStatus:0) 18:39:16:172 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48298]:eAgentStateEvent(eReserved),Msk(0) 18:39:16:172 CTIOS1-ctios Trace: <-SND[GFP2-106-D65A-5432-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48298]:eAgentStateEvent(eReserved),Msk(0) 18:39:16:172 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48298]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:16:172 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48298]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:16:172 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48298]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:16:172 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48298]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:16:172 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48298]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:16:172 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48298]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:16:172 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48298]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:16:205 CTIOS1-ctios Trace: >>CG:[agent.5000.36352]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10912 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21171 AGID:36352 AGInstr:21171 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36352 AGAvailStatus:0) 18:39:16:205 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36352]:eAgentStateEvent(eTalking),Msk(0) 18:39:16:205 CTIOS1-ctios Trace: <-SND[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36352]:eAgentStateEvent(eTalking),Msk(0) 18:39:16:205 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36352]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:205 CTIOS1-ctios Trace: >>CG:[call.5000.198845546]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845546 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845546 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:462528026 NewConnDevID:462528026 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845546 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105155))) 18:39:16:206 CTIOS1-ctios Trace: >>CG:[call.5000.198845546]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845546 ConnDevIDTyp:0 SVC#:402 SVCID:5028 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:502 SGID:5037 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21171 CallngDevID:462528026 CalldDevID:21171 LstRedirDevID:(null) AnsDevID:21171 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845546 Trnk#:0 TrnkGrp#:0) 18:39:16:206 CTIOS1-ctios Trace: [call.5000.198845546] Found CallConnection(462528026.1). 18:39:16:206 CTIOS1-ctios Trace: [call.5000.198845546] Found CallConnection(462528026.1). 18:39:16:206 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845546.462528026]:eCallDataUpdateEvent,Msk(bf0002) 18:39:16:206 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845546.21171]:eCallDataUpdateEvent,Msk(3f0001) 18:39:16:206 CTIOS1-ctios Trace: <-SND[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845546.21171]:eCallDataUpdateEvent,Msk(3f0001) 18:39:16:206 CTIOS1-ctios Trace: >>CG:[call.5000.46856184]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856184 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:04236670037 DNIS:42117 Dialed#:81112 ConnDevID:04236670037 RCallKeyDay:151314 RCallKeyCID:206200 MsgID:eCallBeginEvent DvrKey:call.5000.46856184 ecc:(...) ICMEntUniqID:icm.151314.206200 RCallKeySeq#:5) 18:39:16:206 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845546.462528026]:eCallEstablishedEvent,Msk(bf01a6) 18:39:16:206 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856184 18:39:16:206 CTIOS1-ctios Trace: >>CG:[call.5000.46856184]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856184 ConnDevIDTyp:1 SVC#:203 SVCID:5008 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:04236670037 AlrtgDevID:(null) CallngDevID:04236670037 CalldDevID:42117 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856184 Trnk#:0 TrnkGrp#:0) 18:39:16:206 CTIOS1-ctios Trace: [call.5000.46856184]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 04236670037. 18:39:16:206 CTIOS1-ctios Trace: CallConnection(04236670037.1) created AgentObject (Device) for DeviceID(04236670037). 18:39:16:207 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:16:207 CTIOS1-ctios Trace: Added CallConnection(04236670037.1). 18:39:16:207 CTIOS1-ctios Trace: [call.5000.46856184]::CreateCallConnection(): CallConnection(04236670037.1) created successfully. 18:39:16:207 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845546.21171]:eCallEstablishedEvent,Msk(bf01a6) 18:39:16:207 CTIOS1-ctios Trace: <-SND[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845546.21171]:eCallEstablishedEvent,Msk(bf01a6) 18:39:16:207 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856184.04236670037]:eCallBeginEvent 18:39:16:207 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856184.04236670037]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:16:207 CTIOS1-ctios Trace: >>CG:[call.5000.46856184]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856184 ConnDevIDTyp:1 SVC#:203 SVCID:5008 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:303 SGID:5014 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:04236670037 AlrtgDevID:42117 CallngDevID:04236670037 CalldDevID:42117 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856184 Trnk#:0 TrnkGrp#:0) 18:39:16:207 CTIOS1-ctios Trace: [call.5000.46856184] Found CallConnection(04236670037.1) for device 04236670037. 18:39:16:207 CTIOS1-ctios Trace: [call.5000.46856184]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42117. 18:39:16:207 CTIOS1-ctios Trace: [call.5000.46856184] CallConnection(04236670037.1) found DeviceID(42117) AgentID(48298). 18:39:16:207 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:16:207 CTIOS1-ctios Trace: Added CallConnection(04236670037.1). 18:39:16:207 CTIOS1-ctios Trace: [call.5000.46856184]::CreateCallConnection(): CallConnection(04236670037.1) created successfully. 18:39:16:207 CTIOS1-ctios Trace: >>CG:[agent.5000.42148]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9855 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51098 AGID:42148 AGInstr:51098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42148 AGAvailStatus:0) 18:39:16:208 CTIOS1-ctios Trace: >>CG:[call.5000.46856178]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856178 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856178 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03044004102 NewConnDevID:03044004102 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856178 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105155))) 18:39:16:208 CTIOS1-ctios Trace: >>CG:[call.5000.46856178]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856178 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51098 CallngDevID:03044004102 CalldDevID:51098 LstRedirDevID:(null) AnsDevID:51098 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856178 Trnk#:0 TrnkGrp#:0) 18:39:16:208 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856184.42117]:eCallBeginEvent 18:39:16:208 CTIOS1-ctios Trace: <-SND[GFP2-106-D65A-5432-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856184.42117]:eCallBeginEvent 18:39:16:208 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856184.04236670037]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:16:208 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856184.42117]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:16:208 CTIOS1-ctios Trace: <-SND[GFP2-106-D65A-5432-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856184.42117]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:16:208 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:eAgentStateEvent(eTalking),Msk(0) 18:39:16:208 CTIOS1-ctios Trace: [call.5000.46856178] Found CallConnection(03044004102.1). 18:39:16:208 CTIOS1-ctios Trace: [call.5000.46856178] Found CallConnection(03044004102.1). 18:39:16:208 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42148]:eAgentStateEvent(eTalking),Msk(0) 18:39:16:208 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:208 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.42148]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:208 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856178.03044004102]:eCallDataUpdateEvent,Msk(bf0002) 18:39:16:208 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856178.51098]:eCallDataUpdateEvent,Msk(3f0001) 18:39:16:208 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856178.51098]:eCallDataUpdateEvent,Msk(3f0001) 18:39:16:208 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856178.03044004102]:eCallEstablishedEvent,Msk(bf01a6) 18:39:16:209 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856178.51098]:eCallEstablishedEvent,Msk(bf01a6) 18:39:16:209 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856178.51098]:eCallEstablishedEvent,Msk(bf01a6) 18:39:16:332 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:621 SVCID:6087 SG#:623 SGID:6069 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21051 ANI:0673784350 UsrToUsrInfo:(null) Dialed#:81127 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207067 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207067 RCallKeySeq#:4 CallTypIDTag:5113 PreCallIIDTag:7991482) 18:39:16:332 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:16:354 CTIOS1-ctios Trace: ->RCV[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4) a=3816][agent.5000.3816]:eSetAgentStateRequest(eAvailable) 18:39:16:359 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:39:16:359 CTIOS1-ctios Trace: >>CG:[call.5000.46856185]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856185 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42122 ConnDevID:42122 MsgID:eCallBeginEvent DvrKey:call.5000.46856185 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105155))) 18:39:16:359 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856185 18:39:16:359 CTIOS1-ctios Trace: >>CG:[call.5000.46856185]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856185 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42122 CallngDevID:42122 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856185) 18:39:16:359 CTIOS1-ctios Trace: [call.5000.46856185] CallConnection(42122.0) found DeviceID(42122) AgentID(48756). 18:39:16:359 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:16:359 CTIOS1-ctios Trace: Added CallConnection(42122.0). 18:39:16:359 CTIOS1-ctios Trace: [call.5000.46856185]::CreateCallConnection(): CallConnection(42122.0) created successfully. 18:39:16:360 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:0) 18:39:16:360 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:39:16:360 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:39:16:360 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:360 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:360 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:360 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:360 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:360 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:360 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:361 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856185.42122]:eCallBeginEvent,Msk(bf0002) 18:39:16:361 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856185.42122]:eCallBeginEvent,Msk(bf0002) 18:39:16:361 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856185.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:16:361 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856185.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:16:361 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:39:16:361 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:39:16:361 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:361 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:361 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:361 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:361 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:361 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:361 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:364 CTIOS1-ctios Trace: >>CG:[agent.5000.9556]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9375 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21051 AGID:9556 AGInstr:21051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9556 AGAvailStatus:0) 18:39:16:365 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9556]:eAgentStateEvent(eReserved),Msk(0) 18:39:16:365 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9556]:eAgentStateEvent(eReserved),Msk(0) 18:39:16:366 CTIOS1-ctios Trace: >>CG:[agent.5000.3777]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5980 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42104 AGID:3777 AGInstr:42104 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3777 AGAvailStatus:1) 18:39:16:367 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:16:367 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:367 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:367 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3777]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:367 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3777]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:367 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:368 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3777]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:368 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3777]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:396 CTIOS1-ctios Trace: >>CG:[call.5000.46856183]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856183 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856183) 18:39:16:396 CTIOS1-ctios Trace: >>CG:[call.5000.46856183]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856183 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46856183) 18:39:16:397 CTIOS1-ctios Trace: >>CG:[call.5000.46856183]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856183 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46856183) 18:39:16:397 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:39:16:397 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856183 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:16:397 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:39:16:397 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856183.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:16:397 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856183.42062]:eCallClearedEvent,Msk(3f0000) 18:39:16:397 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856183.42062]:eCallEndEvent 18:39:16:397 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:16:397 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:398 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:398 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:398 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:398 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:398 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:398 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:398 CTIOS1-ctios Trace: >>CG:[call.5000.2131420921]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420921 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420921) 18:39:16:398 CTIOS1-ctios Trace: >>CG:[call.5000.2131420921]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420921 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41183 RelDevID:41183 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420921) 18:39:16:398 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420921.41183]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:16:398 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420921.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:16:398 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420921.41183]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:16:398 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420921.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:16:398 CTIOS1-ctios Trace: >>CG:[call.5000.2131420921]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420921 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41183 MsgID:eCallClearedEvent DvrKey:call.5000.2131420921) 18:39:16:398 CTIOS1-ctios Trace: >>CG:[call.5000.2131420921]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420921 ConnDevIDTyp:0 ConnDevID:41183 MsgID:eCallEndEvent DvrKey:call.5000.2131420921) 18:39:16:399 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420921.41183]:eCallClearedEvent,Msk(3f0000) 18:39:16:399 CTIOS1-ctios Trace: Removed CallConnection(41183.0). 18:39:16:399 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420921.51023]:eCallClearedEvent,Msk(3f0000) 18:39:16:399 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:16:399 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420921 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:16:399 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420921.41183]:eCallEndEvent 18:39:16:399 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420921.51023]:eCallEndEvent 18:39:16:399 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:16:399 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:16:399 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:399 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:401 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:39:16:401 CTIOS1-ctios Trace: >>CG:[call.5000.46856186]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856186 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42130 ConnDevID:42130 MsgID:eCallBeginEvent DvrKey:call.5000.46856186 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105155))) 18:39:16:401 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856186 18:39:16:401 CTIOS1-ctios Trace: >>CG:[call.5000.46856186]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856186 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42130 CallngDevID:42130 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856186) 18:39:16:401 CTIOS1-ctios Trace: [call.5000.46856186] CallConnection(42130.0) found DeviceID(42130) AgentID(2018). 18:39:16:401 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:16:401 CTIOS1-ctios Trace: Added CallConnection(42130.0). 18:39:16:401 CTIOS1-ctios Trace: [call.5000.46856186]::CreateCallConnection(): CallConnection(42130.0) created successfully. 18:39:16:401 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:0) 18:39:16:401 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:39:16:402 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:402 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:402 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:402 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:402 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:402 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:402 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856186.42130]:eCallBeginEvent,Msk(bf0002) 18:39:16:402 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856186.42130]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:16:402 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:39:16:402 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:403 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:403 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:403 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:403 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:403 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:403 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:413 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42133 AGID:3816 AGInstr:42133 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3816 AGAvailStatus:1) 18:39:16:413 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:16:414 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:16:414 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:414 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eSetAgentStateConf(UniqObjID:agent.5000.3816 MsgID:eSetAgentStateConf TgtCILClntID:GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)) 18:39:16:414 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:414 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:414 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:414 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:414 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:414 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:414 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eSetAgentStateConf 18:39:16:428 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32373423 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4366 LogdOnTimeTdy:16872 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2831 LogdOnTimeSess:4740 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:329 IntCallsTimeSess:113 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:339 IntCallsTimeTdy:115 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:39:16:430 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32373424 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5980 LogdOnTimeTdy:9395 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5980 LogdOnTimeSess:9395 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:16:436 CTIOS1-ctios Trace: [call.5000.46854640] Found CallConnection(42202.0) for device 42202. 18:39:16:436 CTIOS1-ctios Trace: [call.5000.46854640] Found CallConnection(42202.0) for device 42202. 18:39:16:443 CTIOS1-ctios Trace: >>CG:[call.5000.46854640]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854640 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42202 RelDevID:42202 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854640) 18:39:16:444 CTIOS1-ctios Trace: >>CG:[call.5000.46854640]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854640 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03008874406 RelDevID:03008874406 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854640) 18:39:16:444 CTIOS1-ctios Trace: >>CG:[call.5000.46854640]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854640 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03008874406 MsgID:eCallClearedEvent DvrKey:call.5000.46854640) 18:39:16:444 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854640.03008874406]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:16:444 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854640.42202]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:16:444 CTIOS1-ctios Trace: >>CG:[agent.5000.42234]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:666 SGID:9750 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:8617 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42202 AGID:42234 AGInstr:42202 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42234 AGAvailStatus:0) 18:39:16:444 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854640.03008874406]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:16:444 CTIOS1-ctios Trace: [agent.5000.42234]: Current Wrapup Mode = 3 18:39:16:444 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854640.42202]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:16:444 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854640.03008874406]:eCallClearedEvent,Msk(3f0000) 18:39:16:444 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854640.42202]:eCallClearedEvent,Msk(3f0000) 18:39:16:444 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42234]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:16:444 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42234]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:16:444 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42234]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:16:444 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42234]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:16:444 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42234]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:16:445 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42234]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:16:445 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42234]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:16:445 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42234]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:16:456 CTIOS1-ctios Trace: >>CG:[call.5000.154710017]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154710017 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0673784350 DNIS:21051 Dialed#:81127 ConnDevID:0673784350 RCallKeyDay:151314 RCallKeyCID:207067 MsgID:eCallBeginEvent DvrKey:call.5000.154710017 ecc:(...) ICMEntUniqID:icm.151314.207067 RCallKeySeq#:5) 18:39:16:456 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154710017 18:39:16:457 CTIOS1-ctios Trace: >>CG:[call.5000.154710017]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154710017 ConnDevIDTyp:1 SVC#:621 SVCID:6087 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0673784350 AlrtgDevID:(null) CallngDevID:0673784350 CalldDevID:21051 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154710017 Trnk#:0 TrnkGrp#:0) 18:39:16:457 CTIOS1-ctios Trace: [call.5000.154710017]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0673784350. 18:39:16:457 CTIOS1-ctios Trace: CallConnection(0673784350.1) created AgentObject (Device) for DeviceID(0673784350). 18:39:16:457 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:16:457 CTIOS1-ctios Trace: Added CallConnection(0673784350.1). 18:39:16:457 CTIOS1-ctios Trace: [call.5000.154710017]::CreateCallConnection(): CallConnection(0673784350.1) created successfully. 18:39:16:457 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710017.0673784350]:eCallBeginEvent 18:39:16:457 CTIOS1-ctios Trace: >>CG:[call.5000.154710017]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154710017 ConnDevIDTyp:1 SVC#:621 SVCID:6087 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:623 SGID:6069 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0673784350 AlrtgDevID:21051 CallngDevID:0673784350 CalldDevID:21051 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154710017 Trnk#:0 TrnkGrp#:0) 18:39:16:457 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710017.0673784350]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:16:457 CTIOS1-ctios Trace: [call.5000.154710017] Found CallConnection(0673784350.1) for device 0673784350. 18:39:16:457 CTIOS1-ctios Trace: [call.5000.154710017]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21051. 18:39:16:457 CTIOS1-ctios Trace: [call.5000.154710017] CallConnection(0673784350.1) found DeviceID(21051) AgentID(9556). 18:39:16:457 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:16:457 CTIOS1-ctios Trace: Added CallConnection(0673784350.1). 18:39:16:457 CTIOS1-ctios Trace: [call.5000.154710017]::CreateCallConnection(): CallConnection(0673784350.1) created successfully. 18:39:16:457 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710017.21051]:eCallBeginEvent 18:39:16:457 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710017.21051]:eCallBeginEvent 18:39:16:457 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710017.0673784350]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:16:457 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710017.21051]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:16:457 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710017.21051]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:16:458 CTIOS1-ctios Trace: >>CG:[agent.5000.6635]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9158 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21174 AGID:6635 AGInstr:21174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6635 AGAvailStatus:0) 18:39:16:458 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:16:458 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:16:485 CTIOS1-ctios Trace: [call.5000.46856175] Found CallConnection(42214.0) for device 42214. 18:39:16:508 CTIOS1-ctios Trace: [call.5000.46855640] Found CallConnection(42548.0) for device 42548. 18:39:16:508 CTIOS1-ctios Trace: [call.5000.46855640] Found CallConnection(42548.0) for device 42548. 18:39:16:509 CTIOS1-ctios Trace: >>CG:[call.5000.46855640]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855640 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42548 RelDevID:42548 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855640) 18:39:16:509 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855640.0512344660]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:16:509 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855640.42548]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:16:509 CTIOS1-ctios Trace: >>CG:[call.5000.46855640]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855640 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0512344660 RelDevID:0512344660 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855640) 18:39:16:509 CTIOS1-ctios Trace: >>CG:[call.5000.46855640]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855640 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0512344660 MsgID:eCallClearedEvent DvrKey:call.5000.46855640) 18:39:16:509 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855640.0512344660]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:16:509 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855640.42548]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:16:509 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855640.0512344660]:eCallClearedEvent,Msk(3f0000) 18:39:16:509 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855640.42548]:eCallClearedEvent,Msk(3f0000) 18:39:16:514 CTIOS1-ctios Trace: >>CG:[agent.5000.48375]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10393 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42548 AGID:48375 AGInstr:42548 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48375 AGAvailStatus:0) 18:39:16:514 CTIOS1-ctios Trace: [agent.5000.48375]: Current Wrapup Mode = 3 18:39:16:514 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48375]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:16:514 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48375]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:16:514 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48375]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:16:516 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:201 SVCID:5006 SG#:301 SGID:5012 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42085 ANI:0513578787 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207223 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207223 RCallKeySeq#:1 CallTypIDTag:5003 PreCallIIDTag:7990859) 18:39:16:517 CTIOS1-ctios Trace: <-SND[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:16:537 CTIOS1-ctios Trace: [call.5000.46856175] Found CallConnection(42214.0) for device 42214. 18:39:16:537 CTIOS1-ctios Trace: >>CG:[call.5000.46856185]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856185 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42122 RelDevID:42122 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856185) 18:39:16:537 CTIOS1-ctios Trace: >>CG:[call.5000.46856185]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856185 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42122 MsgID:eCallClearedEvent DvrKey:call.5000.46856185) 18:39:16:538 CTIOS1-ctios Trace: >>CG:[call.5000.46856185]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856185 ConnDevIDTyp:0 ConnDevID:42122 MsgID:eCallEndEvent DvrKey:call.5000.46856185) 18:39:16:538 CTIOS1-ctios Trace: Removed CallConnection(42122.0). 18:39:16:538 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856185 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:16:538 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:39:16:538 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856185.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:16:538 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856185.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:16:538 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856185.42122]:eCallClearedEvent,Msk(3f0000) 18:39:16:538 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856185.42122]:eCallClearedEvent,Msk(3f0000) 18:39:16:538 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856185.42122]:eCallEndEvent 18:39:16:538 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856185.42122]:eCallEndEvent 18:39:16:538 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:16:538 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:16:538 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:538 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:538 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:538 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:539 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:539 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:539 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:545 CTIOS1-ctios Trace: >>CG:[agent.5000.48642]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10849 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42085 AGID:48642 AGInstr:42085 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48642 AGAvailStatus:0) 18:39:16:546 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:eAgentStateEvent(eReserved),Msk(0) 18:39:16:546 CTIOS1-ctios Trace: <-SND[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:eAgentStateEvent(eReserved),Msk(0) 18:39:16:546 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:16:546 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:16:546 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:16:546 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:16:546 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:16:546 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:16:546 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:16:549 CTIOS1-ctios Trace: >>CG:[agent.5000.48817]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11142 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42523 AGID:48817 AGInstr:42523 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48817 AGAvailStatus:0) 18:39:16:549 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:eAgentStateEvent(eTalking),Msk(0) 18:39:16:550 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48817]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:550 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48817]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:550 CTIOS1-ctios Trace: >>CG:[call.5000.46856181]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856181 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856181 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04236634373 NewConnDevID:04236634373 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856181 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105156))) 18:39:16:550 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856181.04236634373]:eCallDataUpdateEvent,Msk(bf0002) 18:39:16:550 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856181.42523]:eCallDataUpdateEvent,Msk(3f0001) 18:39:16:550 CTIOS1-ctios Trace: >>CG:[call.5000.46856181]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856181 ConnDevIDTyp:0 SVC#:632 SVCID:6102 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:633 SGID:6083 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42523 CallngDevID:04236634373 CalldDevID:42523 LstRedirDevID:(null) AnsDevID:42523 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856181 Trnk#:0 TrnkGrp#:0) 18:39:16:550 CTIOS1-ctios Trace: [call.5000.46856181] Found CallConnection(04236634373.1). 18:39:16:550 CTIOS1-ctios Trace: [call.5000.46856181] Found CallConnection(04236634373.1). 18:39:16:551 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856181.04236634373]:eCallEstablishedEvent,Msk(bf01a6) 18:39:16:551 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856181.42523]:eCallEstablishedEvent,Msk(bf01a6) 18:39:16:551 CTIOS1-ctios Trace: >>CG:[agent.5000.42573]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:764 SGID:10566 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9514 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42589 AGID:42573 AGInstr:42589 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42573 AGAvailStatus:0) 18:39:16:551 CTIOS1-ctios Trace: >>CG:[call.5000.46856182]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856182 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856182 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0995627576 NewConnDevID:0995627576 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856182 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105156))) 18:39:16:551 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42573]:eAgentStateEvent(eTalking),Msk(0) 18:39:16:551 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42573]:eAgentStateEvent(eTalking),Msk(0) 18:39:16:552 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42573]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:16:552 CTIOS1-ctios Trace: >>CG:[call.5000.46856182]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856182 ConnDevIDTyp:0 SVC#:764 SVCID:10567 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:764 SGID:10566 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42589 CallngDevID:0995627576 CalldDevID:42589 LstRedirDevID:(null) AnsDevID:42589 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856182 Trnk#:0 TrnkGrp#:0) 18:39:16:552 CTIOS1-ctios Trace: [call.5000.46856182] Found CallConnection(0995627576.1). 18:39:16:552 CTIOS1-ctios Trace: [call.5000.46856182] Found CallConnection(0995627576.1). 18:39:16:552 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856182.0995627576]:eCallDataUpdateEvent,Msk(bf0002) 18:39:16:552 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856182.42589]:eCallDataUpdateEvent,Msk(3f0001) 18:39:16:552 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856182.42589]:eCallDataUpdateEvent,Msk(3f0001) 18:39:16:552 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856182.0995627576]:eCallEstablishedEvent,Msk(bf01a6) 18:39:16:552 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856182.42589]:eCallEstablishedEvent,Msk(bf01a6) 18:39:16:552 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856182.42589]:eCallEstablishedEvent,Msk(bf01a6) 18:39:16:569 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eQueryAgentStatisticsConf(IID:32373425 PrphID:5000 AGExt:42122 AGID:48756 AGInstr:42122 UniqObjID:agent.5000.48756 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2659 LogdOnTimeTdy:9547 NotRdyTimeTdy:269 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:41 HdlCallsTlkTimeTdy:6409 HdlCallsTimeTdy:6551 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2130 LogdOnTimeSess:5888 NotRdyTimeSess:129 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:3499 HdlCallsTimeSess:3574 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:172 IntCallsTimeSess:61 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:172 IntCallsTimeTdy:61 HdlCallsAftCallTimeSess:75 HdlCallsAftCallTimeTdy:142 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prv 18:39:16:569 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eOnNewAgentStatisticsEvent 18:39:16:593 CTIOS1-ctios Trace: >>CG:[call.5000.46856189]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856189 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0513578787 DNIS:42085 Dialed#:45233 ConnDevID:0513578787 RCallKeyDay:151314 RCallKeyCID:207223 MsgID:eCallBeginEvent DvrKey:call.5000.46856189 ecc:(...) ICMEntUniqID:icm.151314.207223 RCallKeySeq#:2) 18:39:16:593 CTIOS1-ctios Trace: >>CG:[call.5000.46856189]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856189 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0513578787 AlrtgDevID:(null) CallngDevID:0513578787 CalldDevID:42085 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856189 Trnk#:0 TrnkGrp#:0) 18:39:16:593 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856189 18:39:16:593 CTIOS1-ctios Trace: [call.5000.46856189]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0513578787. 18:39:16:593 CTIOS1-ctios Trace: CallConnection(0513578787.1) created AgentObject (Device) for DeviceID(0513578787). 18:39:16:593 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:16:593 CTIOS1-ctios Trace: Added CallConnection(0513578787.1). 18:39:16:593 CTIOS1-ctios Trace: [call.5000.46856189]::CreateCallConnection(): CallConnection(0513578787.1) created successfully. 18:39:16:593 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856189.0513578787]:eCallBeginEvent 18:39:16:594 CTIOS1-ctios Trace: >>CG:[call.5000.46856189]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856189 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:301 SGID:5012 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0513578787 AlrtgDevID:42085 CallngDevID:0513578787 CalldDevID:42085 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856189 Trnk#:0 TrnkGrp#:0) 18:39:16:594 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856189.0513578787]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:16:594 CTIOS1-ctios Trace: [call.5000.46856189] Found CallConnection(0513578787.1) for device 0513578787. 18:39:16:594 CTIOS1-ctios Trace: [call.5000.46856189]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42085. 18:39:16:594 CTIOS1-ctios Trace: [call.5000.46856189] CallConnection(0513578787.1) found DeviceID(42085) AgentID(48642). 18:39:16:594 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:16:594 CTIOS1-ctios Trace: Added CallConnection(0513578787.1). 18:39:16:594 CTIOS1-ctios Trace: [call.5000.46856189]::CreateCallConnection(): CallConnection(0513578787.1) created successfully. 18:39:16:594 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856189.42085]:eCallBeginEvent 18:39:16:594 CTIOS1-ctios Trace: <-SND[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856189.42085]:eCallBeginEvent 18:39:16:594 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856189.0513578787]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:16:594 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856189.42085]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:16:594 CTIOS1-ctios Trace: <-SND[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856189.42085]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:16:594 CTIOS1-ctios Trace: >>CG:[call.5000.46856186]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856186 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42130 RelDevID:42130 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856186) 18:39:16:594 CTIOS1-ctios Trace: >>CG:[call.5000.46856186]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856186 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42130 MsgID:eCallClearedEvent DvrKey:call.5000.46856186) 18:39:16:594 CTIOS1-ctios Trace: >>CG:[call.5000.46856186]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856186 ConnDevIDTyp:0 ConnDevID:42130 MsgID:eCallEndEvent DvrKey:call.5000.46856186) 18:39:16:594 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:39:16:595 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856186.42130]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:16:595 CTIOS1-ctios Trace: Removed CallConnection(42130.0). 18:39:16:595 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856186 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:16:595 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856186.42130]:eCallClearedEvent,Msk(3f0000) 18:39:16:595 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856186.42130]:eCallEndEvent 18:39:16:595 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:16:595 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:595 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:596 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:596 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:596 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:711 CTIOS1-ctios Trace: >>CG:[call.5000.2131420920]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420920 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420920) 18:39:16:711 CTIOS1-ctios Trace: >>CG:[call.5000.2131420920]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420920 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41171 RelDevID:41171 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420920) 18:39:16:711 CTIOS1-ctios Trace: >>CG:[call.5000.2131420920]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420920 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41171 MsgID:eCallClearedEvent DvrKey:call.5000.2131420920) 18:39:16:711 CTIOS1-ctios Trace: >>CG:[call.5000.2131420920]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420920 ConnDevIDTyp:0 ConnDevID:41171 MsgID:eCallEndEvent DvrKey:call.5000.2131420920) 18:39:16:711 CTIOS1-ctios Trace: Removed CallConnection(41171.0). 18:39:16:711 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:16:711 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420920 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:16:711 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:16:712 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420920.41171]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:16:712 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420920.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:16:712 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420920.41171]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:16:712 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420920.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:16:712 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420920.41171]:eCallClearedEvent,Msk(3f0000) 18:39:16:712 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420920.51044]:eCallClearedEvent,Msk(3f0000) 18:39:16:712 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420920.41171]:eCallEndEvent 18:39:16:712 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420920.51044]:eCallEndEvent 18:39:16:712 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:16:712 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:713 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:730 CTIOS1-ctios Trace: >>CG:[call.5000.46856175]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856175 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856175 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0515380687 NewConnDevID:0515380687 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856175 ecc:(...)) 18:39:16:730 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856175.0515380687]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:16:730 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856175.42214]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:16:743 CTIOS1-ctios Trace: [call.5000.198845546] Found CallConnection(21171.0) for device 21171. 18:39:16:743 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32373426 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5148 LogdOnTimeTdy:9490 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:323 LogdOnTimeSess:744 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:16:780 CTIOS1-ctios Trace: [call.5000.198845546] Found CallConnection(21171.0) for device 21171. 18:39:16:782 CTIOS1-ctios Trace: [call.5000.46856178] Found CallConnection(51098.0) for device 51098. 18:39:16:820 CTIOS1-ctios Trace: [call.5000.46856178] Found CallConnection(51098.0) for device 51098. 18:39:16:834 CTIOS1-ctios Trace: >>CG:[agent.5000.6600]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8966 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21024 AGID:6600 AGInstr:21024 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6600 AGAvailStatus:0) 18:39:16:834 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6600]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:16:834 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6600]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:16:939 CTIOS1-ctios Trace: >>CG:[agent.5000.6635]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9158 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21174 AGID:6635 AGInstr:21174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6635 AGAvailStatus:1) 18:39:16:939 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:16:939 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:16:953 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845546.21171]:eSetCallDataRequest 18:39:17:014 CTIOS1-ctios Trace: >>CG:[call.5000.198845546.21171]:eSetCallDataConf(UniqObjID:call.5000.198845546.21171 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:39:17:048 CTIOS1-ctios Trace: >>CG:[agent.5000.41901]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9033 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42161 AGID:41901 AGInstr:42161 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41901 AGAvailStatus:0) 18:39:17:049 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:39:17:049 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:17:049 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:17:049 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:17:049 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:17:049 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:17:049 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:17:049 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41901]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:17:085 CTIOS1-ctios Trace: >>CG:[agent.5000.6600]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8966 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21024 AGID:6600 AGInstr:21024 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6600 AGAvailStatus:1) 18:39:17:085 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6600]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:17:086 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6600]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:17:114 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:3 SVCID:9802 SG#:3 SGID:9786 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:51019 ANI:03077527808 UsrToUsrInfo:(null) Dialed#:45230 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207498 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207498 RCallKeySeq#:1 CallTypIDTag:5278 PreCallIIDTag:7991331) 18:39:17:114 CTIOS1-ctios Trace: <-SND[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)][]:eAgentPrecallEvent 18:39:17:118 CTIOS1-ctios Trace: [call.5000.46856182] Found CallConnection(42589.0) for device 42589. 18:39:17:144 CTIOS1-ctios Trace: >>CG:[agent.5000.10065]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7895 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51019 AGID:10065 AGInstr:51019 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10065 AGAvailStatus:0) 18:39:17:144 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10065]:eAgentStateEvent(eReserved),Msk(0) 18:39:17:144 CTIOS1-ctios Trace: <-SND[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10065]:eAgentStateEvent(eReserved),Msk(0) 18:39:17:144 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10065]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:17:144 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10065]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:17:146 CTIOS1-ctios Trace: [call.5000.46856181] Found CallConnection(42523.0) for device 42523. 18:39:17:171 CTIOS1-ctios Trace: [call.5000.46856182] Found CallConnection(42589.0) for device 42589. 18:39:17:174 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:607 SVCID:6107 SG#:606 SGID:6059 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42551 ANI:03339022929 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207353 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207353 RCallKeySeq#:1 CallTypIDTag:5131 PreCallIIDTag:7991092) 18:39:17:197 CTIOS1-ctios Trace: [call.5000.46856181] Found CallConnection(42523.0) for device 42523. 18:39:17:205 CTIOS1-ctios Trace: >>CG:[agent.5000.48492]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10563 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42551 AGID:48492 AGInstr:42551 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48492 AGAvailStatus:0) 18:39:17:206 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:eAgentStateEvent(eReserved),Msk(0) 18:39:17:206 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:17:206 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:17:206 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:17:206 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:17:206 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:17:206 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:17:206 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:17:206 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48492]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:17:207 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:17:209 CTIOS1-ctios Trace: >>CG:[agent.5000.48298]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:303 SGID:5014 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10268 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42117 AGID:48298 AGInstr:42117 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48298 AGAvailStatus:0) 18:39:17:210 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48298]:eAgentStateEvent(eTalking),Msk(0) 18:39:17:210 CTIOS1-ctios Trace: <-SND[GFP2-106-D65A-5432-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48298]:eAgentStateEvent(eTalking),Msk(0) 18:39:17:210 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48298]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:17:210 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48298]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:17:210 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48298]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:17:210 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48298]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:17:210 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48298]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:17:210 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48298]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:17:210 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48298]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:17:210 CTIOS1-ctios Trace: >>CG:[call.5000.46856184]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856184 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856184 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04236670037 NewConnDevID:04236670037 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856184 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105156))) 18:39:17:210 CTIOS1-ctios Trace: >>CG:[call.5000.46856184]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856184 ConnDevIDTyp:0 SVC#:203 SVCID:5008 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:303 SGID:5014 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42117 CallngDevID:04236670037 CalldDevID:42117 LstRedirDevID:(null) AnsDevID:42117 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856184 Trnk#:0 TrnkGrp#:0) 18:39:17:211 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856184.04236670037]:eCallDataUpdateEvent,Msk(bf0002) 18:39:17:211 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856184.42117]:eCallDataUpdateEvent,Msk(3f0001) 18:39:17:211 CTIOS1-ctios Trace: [call.5000.46856184] Found CallConnection(04236670037.1). 18:39:17:211 CTIOS1-ctios Trace: [call.5000.46856184] Found CallConnection(04236670037.1). 18:39:17:211 CTIOS1-ctios Trace: <-SND[GFP2-106-D65A-5432-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856184.42117]:eCallDataUpdateEvent,Msk(3f0001) 18:39:17:211 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856184.04236670037]:eCallEstablishedEvent,Msk(bf01a6) 18:39:17:211 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856184.42117]:eCallEstablishedEvent,Msk(bf01a6) 18:39:17:211 CTIOS1-ctios Trace: <-SND[GFP2-106-D65A-5432-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856184.42117]:eCallEstablishedEvent,Msk(bf01a6) 18:39:17:239 CTIOS1-ctios Trace: >>CG:[call.5000.46856196]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856196 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03077527808 DNIS:51019 Dialed#:45230 ConnDevID:03077527808 RCallKeyDay:151314 RCallKeyCID:207498 MsgID:eCallBeginEvent DvrKey:call.5000.46856196 ecc:(...) ICMEntUniqID:icm.151314.207498 RCallKeySeq#:2) 18:39:17:239 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856196 18:39:17:239 CTIOS1-ctios Trace: >>CG:[call.5000.46856196]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856196 ConnDevIDTyp:1 SVC#:3 SVCID:9802 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03077527808 AlrtgDevID:(null) CallngDevID:03077527808 CalldDevID:51019 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856196 Trnk#:0 TrnkGrp#:0) 18:39:17:239 CTIOS1-ctios Trace: [call.5000.46856196]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03077527808. 18:39:17:239 CTIOS1-ctios Trace: CallConnection(03077527808.1) created AgentObject (Device) for DeviceID(03077527808). 18:39:17:239 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:17:239 CTIOS1-ctios Trace: Added CallConnection(03077527808.1). 18:39:17:239 CTIOS1-ctios Trace: [call.5000.46856196]::CreateCallConnection(): CallConnection(03077527808.1) created successfully. 18:39:17:239 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856196.03077527808]:eCallBeginEvent 18:39:17:239 CTIOS1-ctios Trace: >>CG:[call.5000.46856196]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856196 ConnDevIDTyp:1 SVC#:3 SVCID:9802 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:3 SGID:9786 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03077527808 AlrtgDevID:51019 CallngDevID:03077527808 CalldDevID:51019 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856196 Trnk#:0 TrnkGrp#:0) 18:39:17:239 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856196.03077527808]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:17:239 CTIOS1-ctios Trace: [call.5000.46856196] Found CallConnection(03077527808.1) for device 03077527808. 18:39:17:239 CTIOS1-ctios Trace: [call.5000.46856196]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51019. 18:39:17:239 CTIOS1-ctios Trace: [call.5000.46856196] CallConnection(03077527808.1) found DeviceID(51019) AgentID(10065). 18:39:17:239 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:17:239 CTIOS1-ctios Trace: Added CallConnection(03077527808.1). 18:39:17:239 CTIOS1-ctios Trace: [call.5000.46856196]::CreateCallConnection(): CallConnection(03077527808.1) created successfully. 18:39:17:239 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856196.51019]:eCallBeginEvent 18:39:17:239 CTIOS1-ctios Trace: <-SND[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856196.51019]:eCallBeginEvent 18:39:17:239 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856196.03077527808]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:17:239 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856196.51019]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:17:239 CTIOS1-ctios Trace: <-SND[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856196.51019]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:17:243 CTIOS1-ctios Trace: >>CG:[call.5000.198845481]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845481 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845481 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3331392913 CallWrpupData:ITMS_1260_DXXPacketsDrop NewConnDevID:21263 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845481 ecc:(...)) 18:39:17:243 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845481.3331392913]:eCallDataUpdateEvent 18:39:17:243 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845481.21263]:eCallDataUpdateEvent 18:39:17:399 CTIOS1-ctios Trace: >>CG:[call.5000.46856181]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856181 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856181 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04236634373 NewConnDevID:04236634373 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856181 ecc:(...)) 18:39:17:400 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856181.04236634373]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:17:400 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856181.42523]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:17:419 CTIOS1-ctios Trace: >>CG:[call.5000.46856182]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856182 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856182 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0995627576 NewConnDevID:0995627576 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856182 ecc:(...)) 18:39:17:419 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856182.0995627576]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:17:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856182.42589]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:17:420 CTIOS1-ctios Trace: <-SND[FK5-106-C2DD-3532-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856182.42589]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:17:444 CTIOS1-ctios Trace: >>CG:[agent.5000.9556]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:623 SGID:6069 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9375 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21051 AGID:9556 AGInstr:21051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9556 AGAvailStatus:0) 18:39:17:444 CTIOS1-ctios Trace: >>CG:[call.5000.154710017]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154710017 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154710017 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0673784350 NewConnDevID:0673784350 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154710017 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105157))) 18:39:17:444 CTIOS1-ctios Trace: >>CG:[call.5000.154710017]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710017 ConnDevIDTyp:0 SVC#:621 SVCID:6087 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:623 SGID:6069 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21051 CallngDevID:0673784350 CalldDevID:21051 LstRedirDevID:(null) AnsDevID:21051 MsgID:eCallEstablishedEvent DvrKey:call.5000.154710017 Trnk#:0 TrnkGrp#:0) 18:39:17:444 CTIOS1-ctios Trace: [call.5000.154710017] Found CallConnection(0673784350.1). 18:39:17:444 CTIOS1-ctios Trace: [call.5000.154710017] Found CallConnection(0673784350.1). 18:39:17:444 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9556]:eAgentStateEvent(eTalking),Msk(0) 18:39:17:445 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9556]:eAgentStateEvent(eTalking),Msk(0) 18:39:17:445 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710017.0673784350]:eCallDataUpdateEvent,Msk(bf0002) 18:39:17:445 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710017.21051]:eCallDataUpdateEvent,Msk(3f0001) 18:39:17:445 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710017.21051]:eCallDataUpdateEvent,Msk(3f0001) 18:39:17:445 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710017.0673784350]:eCallEstablishedEvent,Msk(bf01a6) 18:39:17:445 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710017.21051]:eCallEstablishedEvent,Msk(bf01a6) 18:39:17:445 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710017.21051]:eCallEstablishedEvent,Msk(bf01a6) 18:39:17:457 CTIOS1-ctios Trace: >>CG:[call.5000.46856197]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856197 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03339022929 DNIS:42551 Dialed#:45233 ConnDevID:03339022929 RCallKeyDay:151314 RCallKeyCID:207353 MsgID:eCallBeginEvent DvrKey:call.5000.46856197 ecc:(...) ICMEntUniqID:icm.151314.207353 RCallKeySeq#:2) 18:39:17:457 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856197 18:39:17:457 CTIOS1-ctios Trace: >>CG:[call.5000.46856197]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856197 ConnDevIDTyp:1 SVC#:607 SVCID:6107 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03339022929 AlrtgDevID:(null) CallngDevID:03339022929 CalldDevID:42551 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856197 Trnk#:0 TrnkGrp#:0) 18:39:17:457 CTIOS1-ctios Trace: [call.5000.46856197]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03339022929. 18:39:17:457 CTIOS1-ctios Trace: CallConnection(03339022929.1) created AgentObject (Device) for DeviceID(03339022929). 18:39:17:457 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:17:457 CTIOS1-ctios Trace: Added CallConnection(03339022929.1). 18:39:17:457 CTIOS1-ctios Trace: [call.5000.46856197]::CreateCallConnection(): CallConnection(03339022929.1) created successfully. 18:39:17:457 CTIOS1-ctios Trace: >>CG:[call.5000.46856197]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856197 ConnDevIDTyp:1 SVC#:607 SVCID:6107 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:606 SGID:6059 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03339022929 AlrtgDevID:42551 CallngDevID:03339022929 CalldDevID:42551 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856197 Trnk#:0 TrnkGrp#:0) 18:39:17:457 CTIOS1-ctios Trace: [call.5000.46856197] Found CallConnection(03339022929.1) for device 03339022929. 18:39:17:457 CTIOS1-ctios Trace: [call.5000.46856197]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42551. 18:39:17:457 CTIOS1-ctios Trace: [call.5000.46856197] CallConnection(03339022929.1) found DeviceID(42551) AgentID(48492). 18:39:17:457 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:17:457 CTIOS1-ctios Trace: Added CallConnection(03339022929.1). 18:39:17:457 CTIOS1-ctios Trace: [call.5000.46856197]::CreateCallConnection(): CallConnection(03339022929.1) created successfully. 18:39:17:457 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856197.03339022929]:eCallBeginEvent 18:39:17:457 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856197.03339022929]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:17:458 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856197.42551]:eCallBeginEvent 18:39:17:458 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856197.03339022929]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:17:458 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856197.42551]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:17:590 CTIOS1-ctios Trace: >>CG:[call.5000.46855843]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855843 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855843 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0932506166 CallWrpupData:WLL_1218_NoBrowsing-DeviceConnected ,2 NewConnDevID:42173 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855843 ecc:(...)) 18:39:17:591 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855843.0932506166]:eCallDataUpdateEvent 18:39:17:591 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855843.42173]:eCallDataUpdateEvent 18:39:17:606 CTIOS1-ctios Trace: >>CG:[agent.5000.48642]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10849 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42085 AGID:48642 AGInstr:42085 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48642 AGAvailStatus:0) 18:39:17:607 CTIOS1-ctios Trace: >>CG:[call.5000.46856189]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856189 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856189 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0513578787 NewConnDevID:0513578787 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856189 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105157))) 18:39:17:607 CTIOS1-ctios Trace: >>CG:[call.5000.46856189]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856189 ConnDevIDTyp:0 SVC#:201 SVCID:5006 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:301 SGID:5012 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42085 CallngDevID:0513578787 CalldDevID:42085 LstRedirDevID:(null) AnsDevID:42085 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856189 Trnk#:0 TrnkGrp#:0) 18:39:17:607 CTIOS1-ctios Trace: [call.5000.46856189] Found CallConnection(0513578787.1). 18:39:17:607 CTIOS1-ctios Trace: [call.5000.46856189] Found CallConnection(0513578787.1). 18:39:17:607 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:eAgentStateEvent(eTalking),Msk(0) 18:39:17:607 CTIOS1-ctios Trace: <-SND[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:eAgentStateEvent(eTalking),Msk(0) 18:39:17:607 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:17:607 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:17:608 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:17:608 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:17:608 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:17:608 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48642]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:17:608 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48642]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:17:608 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856189.0513578787]:eCallDataUpdateEvent,Msk(bf0002) 18:39:17:608 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856189.42085]:eCallDataUpdateEvent,Msk(3f0001) 18:39:17:608 CTIOS1-ctios Trace: <-SND[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856189.42085]:eCallDataUpdateEvent,Msk(3f0001) 18:39:17:608 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856189.0513578787]:eCallEstablishedEvent,Msk(bf01a6) 18:39:17:608 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856189.42085]:eCallEstablishedEvent,Msk(bf01a6) 18:39:17:608 CTIOS1-ctios Trace: <-SND[FK1-74-D6AF-5516-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856189.42085]:eCallEstablishedEvent,Msk(bf01a6) 18:39:17:747 CTIOS1-ctios Trace: [call.5000.46856184] Found CallConnection(42117.0) for device 42117. 18:39:17:756 CTIOS1-ctios Trace: [call.5000.46856184] Found CallConnection(42117.0) for device 42117. 18:39:17:880 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207708 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207708 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991690) 18:39:17:881 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207709 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207709 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991691) 18:39:17:909 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:17:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:17:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:17:910 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:17:910 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:17:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:17:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:17:911 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:17:937 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:0) 18:39:17:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:17:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:17:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:17:938 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:17:938 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:17:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:17:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:17:938 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:17:956 CTIOS1-ctios Trace: ->RCV[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3) a=12498][agent.5000.12498]:eSetAgentStateRequest(eAvailable) 18:39:18:014 CTIOS1-ctios Trace: [call.5000.154710017] Found CallConnection(21051.0) for device 21051. 18:39:18:017 CTIOS1-ctios Trace: >>CG:[call.5000.154709727]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709727 ConnDevIDTyp:1 ConnDevID:0223341035 MsgID:eCallEndEvent DvrKey:call.5000.154709727) 18:39:18:017 CTIOS1-ctios Trace: Removed CallConnection(0223341035.1). 18:39:18:018 CTIOS1-ctios Trace: Removed CallConnection(51016.0). 18:39:18:018 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709727 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:18:018 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:2 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:39:18:018 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:3 SGID:9786 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:2 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:39:18:018 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:7 SGID:9790 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:2 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:39:18:018 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:11 SGID:9794 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:2 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:39:18:018 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:18 SGID:9798 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:2 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:39:18:018 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709727.0223341035]:eCallEndEvent 18:39:18:018 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][call.5000.154709727.51016]:eCallEndEvent 18:39:18:018 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709727.51016]:eCallEndEvent 18:39:18:018 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:18:018 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:18:018 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:019 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:019 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:019 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:019 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:019 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:019 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:019 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:019 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:019 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:019 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:019 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:019 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:019 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:019 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:019 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:019 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:020 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:030 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:623 SGID:6069 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:0 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:39:18:030 CTIOS1-ctios Trace: [agent.5000.12498]::StoreSkillGroupInfo()-Subscribing for additional SG# 623 with Priority 0 18:39:18:031 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:625 SGID:6073 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:0 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:39:18:031 CTIOS1-ctios Trace: [agent.5000.12498]::StoreSkillGroupInfo()-Subscribing for additional SG# 625 with Priority 0 18:39:18:031 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:631 SGID:6081 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:0 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:39:18:031 CTIOS1-ctios Trace: [agent.5000.12498]::StoreSkillGroupInfo()-Subscribing for additional SG# 631 with Priority 0 18:39:18:031 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:618 SGID:6061 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:0 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:39:18:031 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:608 SGID:6056 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:0 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:39:18:031 CTIOS1-ctios Trace: [agent.5000.12498]::StoreSkillGroupInfo()-Subscribing for additional SG# 618 with Priority 0 18:39:18:031 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:610 SGID:6063 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:0 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:39:18:031 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:031 CTIOS1-ctios Trace: [agent.5000.12498]::StoreSkillGroupInfo()-Subscribing for additional SG# 608 with Priority 0 18:39:18:031 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:031 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:031 CTIOS1-ctios Trace: [agent.5000.12498]::StoreSkillGroupInfo()-Subscribing for additional SG# 610 with Priority 0 18:39:18:031 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:031 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:031 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:031 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:031 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:032 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:032 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:032 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:032 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:032 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:032 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:032 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:033 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:033 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:033 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:037 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:623 SGID:6069 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:2 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:39:18:037 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:625 SGID:6073 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:2 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:39:18:037 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:631 SGID:6081 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:2 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:39:18:037 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:037 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:037 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:037 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:037 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:037 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:038 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:038 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:038 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:038 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:618 SGID:6061 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:2 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:39:18:038 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:608 SGID:6056 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:2 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:39:18:038 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:610 SGID:6063 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:2 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:39:18:038 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:3 SGID:9786 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:1 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:39:18:038 CTIOS1-ctios Trace: [agent.5000.12498]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 3 priority 0 18:39:18:038 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:039 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:039 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:039 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:039 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:039 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:039 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:039 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:039 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:039 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:039 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:039 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:039 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:039 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:039 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:7 SGID:9790 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:1 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:39:18:039 CTIOS1-ctios Trace: [agent.5000.12498]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 7 priority 0 18:39:18:039 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:11 SGID:9794 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:1 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:39:18:040 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:18 SGID:9798 StateDur:0 SGPri:0 EvtRsnCode:50020 SGState:1 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:39:18:040 CTIOS1-ctios Trace: [agent.5000.12498]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 11 priority 0 18:39:18:040 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:1) 18:39:18:040 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:040 CTIOS1-ctios Trace: [agent.5000.12498]::RemoveSkillGroupInfo()-Unsubscribing stats from SG# 18 priority 0 18:39:18:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:040 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:040 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:040 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:040 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eNotReady),Msk(0) 18:39:18:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:040 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:040 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:18:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:18:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:040 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:041 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eSetAgentStateConf(UniqObjID:agent.5000.12498 MsgID:eSetAgentStateConf TgtCILClntID:GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)) 18:39:18:041 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eSetAgentStateConf 18:39:18:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420922]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420922 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41198 ConnDevID:41198 MsgID:eCallBeginEvent DvrKey:call.5000.2131420922) 18:39:18:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420922]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420922 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41198 CallngDevID:41198 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420922) 18:39:18:041 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420922 18:39:18:041 CTIOS1-ctios Trace: [call.5000.2131420922] CallConnection(41198.0) found DeviceID(41198) AgentID(). 18:39:18:041 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:18:041 CTIOS1-ctios Trace: Added CallConnection(41198.0). 18:39:18:041 CTIOS1-ctios Trace: [call.5000.2131420922]::CreateCallConnection(): CallConnection(41198.0) created successfully. 18:39:18:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420922]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420922 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420922 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41198 NewConnDevID:41198 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420922) 18:39:18:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420922]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420922 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41198 CallngDevID:41198 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420922) 18:39:18:042 CTIOS1-ctios Trace: [call.5000.2131420922] Found CallConnection(41198.0) for device 41198. 18:39:18:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420922]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420922 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420922 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41198 NewConnDevID:41198 RCallKeyDay:151314 RCallKeyCID:207708 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420922 ICMEntUniqID:icm.151314.207708 RCallKeySeq#:1) 18:39:18:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420922.41198]:eCallBeginEvent,Msk(bf0002) 18:39:18:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420922.41198]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:18:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420922]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420922 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41198 AlrtgDevID: CallngDevID:41198 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420922 Trnk#:0 TrnkGrp#:0) 18:39:18:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420922.41198]:eCallDataUpdateEvent,Msk(bf0002) 18:39:18:042 CTIOS1-ctios Trace: [call.5000.2131420922] Found CallConnection(41198.0) for device 41198. 18:39:18:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420922.41198]:eCallOriginatedEvent,Msk(bf0002) 18:39:18:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420922.41198]:eCallDataUpdateEvent,Msk(bf0002) 18:39:18:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420922]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420922 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41198 AlrtgDevID:51044 CallngDevID:41198 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420922 Trnk#:0 TrnkGrp#:0) 18:39:18:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420922.41198]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:18:042 CTIOS1-ctios Trace: [call.5000.2131420922] Found CallConnection(41198.0) for device 41198. 18:39:18:042 CTIOS1-ctios Trace: [call.5000.2131420922]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:18:042 CTIOS1-ctios Trace: [call.5000.2131420922] CallConnection(41198.0) found DeviceID(51044) AgentID(05230). 18:39:18:042 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:18:042 CTIOS1-ctios Trace: Added CallConnection(41198.0). 18:39:18:042 CTIOS1-ctios Trace: [call.5000.2131420922]::CreateCallConnection(): CallConnection(41198.0) created successfully. 18:39:18:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420922.51044]:eCallBeginEvent 18:39:18:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420922.41198]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:18:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420922.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:18:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420922]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420922 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420922 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41198 NewConnDevID:41198 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420922 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105157))) 18:39:18:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420922.41198]:eCallDataUpdateEvent,Msk(bf0002) 18:39:18:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420922.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:18:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420922]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420922 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41198 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420922 Trnk#:0 TrnkGrp#:0) 18:39:18:044 CTIOS1-ctios Trace: [call.5000.2131420922] Found CallConnection(41198.0). 18:39:18:044 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:18:044 CTIOS1-ctios Trace: [call.5000.2131420922] Found CallConnection(41198.0). 18:39:18:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420922.41198]:eCallEstablishedEvent,Msk(bf01a6) 18:39:18:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420922]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420922 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420922) 18:39:18:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420922.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:18:044 CTIOS1-ctios Trace: [call.5000.2131420922] Found CallConnection(51044.0). 18:39:18:045 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:18:045 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:045 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420922.41198]: eCallHeldEvent,Msk(bf0126) 18:39:18:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420922.51044]: eCallHeldEvent,Msk(bf000a) 18:39:18:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420923]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420923 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41213 ConnDevID:41213 MsgID:eCallBeginEvent DvrKey:call.5000.2131420923) 18:39:18:046 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420923 18:39:18:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420923]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420923 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41213 CallngDevID:41213 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420923) 18:39:18:046 CTIOS1-ctios Trace: [call.5000.2131420923] CallConnection(41213.0) found DeviceID(41213) AgentID(). 18:39:18:046 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:18:046 CTIOS1-ctios Trace: Added CallConnection(41213.0). 18:39:18:046 CTIOS1-ctios Trace: [call.5000.2131420923]::CreateCallConnection(): CallConnection(41213.0) created successfully. 18:39:18:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420923.41213]:eCallBeginEvent,Msk(bf0002) 18:39:18:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420923.41213]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:18:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420923]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420923 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420923 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41213 NewConnDevID:41213 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420923) 18:39:18:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420923.41213]:eCallDataUpdateEvent,Msk(bf0002) 18:39:18:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420923]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420923 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41213 CallngDevID:41213 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420923) 18:39:18:048 CTIOS1-ctios Trace: [call.5000.2131420923] Found CallConnection(41213.0) for device 41213. 18:39:18:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420923.41213]:eCallOriginatedEvent,Msk(bf0002) 18:39:18:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420923]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420923 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420923 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41213 NewConnDevID:41213 RCallKeyDay:151314 RCallKeyCID:207709 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420923 ICMEntUniqID:icm.151314.207709 RCallKeySeq#:1) 18:39:18:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420923.41213]:eCallDataUpdateEvent,Msk(bf0002) 18:39:18:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420923]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420923 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41213 AlrtgDevID: CallngDevID:41213 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420923 Trnk#:0 TrnkGrp#:0) 18:39:18:060 CTIOS1-ctios Trace: [call.5000.2131420923] Found CallConnection(41213.0) for device 41213. 18:39:18:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420923.41213]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:18:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420923]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420923 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41213 AlrtgDevID:51023 CallngDevID:41213 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420923 Trnk#:0 TrnkGrp#:0) 18:39:18:066 CTIOS1-ctios Trace: [call.5000.2131420923] Found CallConnection(41213.0) for device 41213. 18:39:18:066 CTIOS1-ctios Trace: [call.5000.2131420923]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:18:066 CTIOS1-ctios Trace: [call.5000.2131420923] CallConnection(41213.0) found DeviceID(51023) AgentID(33632). 18:39:18:066 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:18:066 CTIOS1-ctios Trace: Added CallConnection(41213.0). 18:39:18:066 CTIOS1-ctios Trace: [call.5000.2131420923]::CreateCallConnection(): CallConnection(41213.0) created successfully. 18:39:18:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420923.51023]:eCallBeginEvent 18:39:18:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420923.41213]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:18:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420923.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:18:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420923]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420923 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420923 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41213 NewConnDevID:41213 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420923 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105157))) 18:39:18:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420923]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420923 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41213 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420923 Trnk#:0 TrnkGrp#:0) 18:39:18:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420923.41213]:eCallDataUpdateEvent,Msk(bf0002) 18:39:18:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420923.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:18:068 CTIOS1-ctios Trace: [call.5000.2131420923] Found CallConnection(41213.0). 18:39:18:068 CTIOS1-ctios Trace: [call.5000.2131420923] Found CallConnection(41213.0). 18:39:18:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420923.41213]:eCallEstablishedEvent,Msk(bf01a6) 18:39:18:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420923.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:18:068 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:18:068 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:18:068 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:068 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:069 CTIOS1-ctios Trace: >>CG:[call.5000.2131420923]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420923 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420923) 18:39:18:069 CTIOS1-ctios Trace: [call.5000.2131420923] Found CallConnection(51023.0). 18:39:18:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420923.41213]: eCallHeldEvent,Msk(bf0126) 18:39:18:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420923.51023]: eCallHeldEvent,Msk(bf000a) 18:39:18:069 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:39:18:070 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eQueryAgentStatisticsConf(IID:32373429 PrphID:5000 AGExt:51016 AGID:12498 AGInstr:51016 UniqObjID:agent.5000.12498 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2025 LogdOnTimeTdy:8578 NotRdyTimeTdy:1156 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:22 HdlCallsTlkTimeTdy:4509 HdlCallsTimeTdy:5374 IncCallsHldTdy:1 IncCallsHldTimeTdy:209 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2025 LogdOnTimeSess:8578 NotRdyTimeSess:1156 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:22 HdlCallsTlkTimeSess:4509 HdlCallsTimeSess:5374 IncCallsHldSess:1 IncCallsHldTimeSess:209 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:656 HdlCallsAftCallTimeTdy:656 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Pr 18:39:18:070 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eOnNewAgentStatisticsEvent 18:39:18:071 CTIOS1-ctios Trace: [call.5000.154710017] Found CallConnection(21051.0) for device 21051. 18:39:18:105 CTIOS1-ctios Trace: >>CG:[call.5000.2131420922]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420922 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420922 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41198 NewConnDevID:41198 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420922 ecc:(...)) 18:39:18:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420922.41198]:eCallDataUpdateEvent,Msk(bf0126) 18:39:18:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420922.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:18:125 CTIOS1-ctios Trace: >>CG:[call.5000.2131420923]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420923 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420923 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41213 NewConnDevID:41213 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420923 ecc:(...)) 18:39:18:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420923.41213]:eCallDataUpdateEvent,Msk(bf0126) 18:39:18:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420923.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:18:151 CTIOS1-ctios Trace: [call.5000.46856189] Found CallConnection(42085.0) for device 42085. 18:39:18:156 CTIOS1-ctios Trace: [call.5000.46856189] Found CallConnection(42085.0) for device 42085. 18:39:18:207 CTIOS1-ctios Trace: [call.5000.198845388] Found CallConnection(21207.0) for device 21207. 18:39:18:207 CTIOS1-ctios Trace: [call.5000.198845388] Found CallConnection(21207.0) for device 21207. 18:39:18:212 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:1) 18:39:18:213 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:18:213 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:213 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:213 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:213 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:213 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:213 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:213 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:218 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:39:18:218 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:18:218 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:18:218 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:218 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:218 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:218 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:218 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:218 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:219 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:220 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:39:18:221 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:39:18:224 CTIOS1-ctios Trace: ->RCV[F-D2-12160-9004 a=6261][call.5000.198845388.21207]:eClearConnectionRequest 18:39:18:229 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154710017.21051]:eSetCallDataRequest 18:39:18:237 CTIOS1-ctios Trace: >>CG:[call.5000.198845388]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845388 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21207 RelDevID:21207 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845388) 18:39:18:237 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845388.02135862881]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:18:237 CTIOS1-ctios Trace: >>CG:[call.5000.198845388]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845388 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:02135862881 RelDevID:02135862881 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845388) 18:39:18:237 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845388.21207]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:18:237 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][call.5000.198845388.21207]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:18:237 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845388.02135862881]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:18:237 CTIOS1-ctios Trace: >>CG:[call.5000.198845388]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845388 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:02135862881 MsgID:eCallClearedEvent DvrKey:call.5000.198845388) 18:39:18:237 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845388.21207]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:18:237 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][call.5000.198845388.21207]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:18:237 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845388.02135862881]:eCallClearedEvent,Msk(3f0000) 18:39:18:237 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845388.21207]:eCallClearedEvent,Msk(3f0000) 18:39:18:237 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][call.5000.198845388.21207]:eCallClearedEvent,Msk(3f0000) 18:39:18:238 CTIOS1-ctios Trace: >>CG:[agent.5000.6261]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:508 SGID:5042 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:5929 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21207 AGID:6261 AGInstr:21207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6261 AGAvailStatus:0) 18:39:18:238 CTIOS1-ctios Trace: [agent.5000.6261]: Current Wrapup Mode = 3 18:39:18:238 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6261]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:18:238 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][agent.5000.6261]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:18:238 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6261]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:18:250 CTIOS1-ctios Trace: >>CG:[agent.5000.10065]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:3 SGID:9786 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7895 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51019 AGID:10065 AGInstr:51019 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10065 AGAvailStatus:0) 18:39:18:251 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10065]:eAgentStateEvent(eTalking),Msk(0) 18:39:18:251 CTIOS1-ctios Trace: <-SND[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10065]:eAgentStateEvent(eTalking),Msk(0) 18:39:18:251 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10065]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:251 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10065]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:251 CTIOS1-ctios Trace: >>CG:[call.5000.46856196]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856196 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856196 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03077527808 NewConnDevID:03077527808 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856196 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105157))) 18:39:18:251 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856196.03077527808]:eCallDataUpdateEvent,Msk(bf0002) 18:39:18:251 CTIOS1-ctios Trace: >>CG:[call.5000.46856196]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856196 ConnDevIDTyp:0 SVC#:3 SVCID:9802 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:3 SGID:9786 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51019 CallngDevID:03077527808 CalldDevID:51019 LstRedirDevID:(null) AnsDevID:51019 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856196 Trnk#:0 TrnkGrp#:0) 18:39:18:251 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856196.51019]:eCallDataUpdateEvent,Msk(3f0001) 18:39:18:252 CTIOS1-ctios Trace: [call.5000.46856196] Found CallConnection(03077527808.1). 18:39:18:252 CTIOS1-ctios Trace: [call.5000.46856196] Found CallConnection(03077527808.1). 18:39:18:252 CTIOS1-ctios Trace: <-SND[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856196.51019]:eCallDataUpdateEvent,Msk(3f0001) 18:39:18:252 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856196.03077527808]:eCallEstablishedEvent,Msk(bf01a6) 18:39:18:252 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856196.51019]:eCallEstablishedEvent,Msk(bf01a6) 18:39:18:252 CTIOS1-ctios Trace: <-SND[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856196.51019]:eCallEstablishedEvent,Msk(bf01a6) 18:39:18:283 CTIOS1-ctios Trace: >>CG:[call.5000.198845388.21207]:eClearConnectionConf(UniqObjID:call.5000.198845388.21207 MsgID:eClearConnectionConf TgtCILClntID:F-D2-12160-9004) 18:39:18:283 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][call.5000.198845388.21207]:eClearConnectionConf,Msk(3f0000) 18:39:18:289 CTIOS1-ctios Trace: >>CG:[call.5000.154710017]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154710017 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154710017 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0673784350 NewConnDevID:0673784350 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154710017 ecc:(...)) 18:39:18:290 CTIOS1-ctios Trace: >>CG:[call.5000.154710017.21051]:eSetCallDataConf(UniqObjID:call.5000.154710017.21051 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:39:18:290 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710017.0673784350]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:18:290 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710017.21051]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:18:290 CTIOS1-ctios Trace: <-SND[ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710017.21051]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:18:372 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:39:18:372 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:39:18:372 CTIOS1-ctios Trace: >>CG:[call.5000.46856202]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856202 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42074 ConnDevID:42074 MsgID:eCallBeginEvent DvrKey:call.5000.46856202 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105157))) 18:39:18:372 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:372 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856202 18:39:18:372 CTIOS1-ctios Trace: >>CG:[call.5000.46856202]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856202 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42074 CallngDevID:42074 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856202) 18:39:18:372 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:372 CTIOS1-ctios Trace: [call.5000.46856202] CallConnection(42074.0) found DeviceID(42074) AgentID(46083). 18:39:18:372 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:18:372 CTIOS1-ctios Trace: Added CallConnection(42074.0). 18:39:18:372 CTIOS1-ctios Trace: [call.5000.46856202]::CreateCallConnection(): CallConnection(42074.0) created successfully. 18:39:18:372 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:372 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:372 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:372 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:372 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:372 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856202.42074]:eCallBeginEvent,Msk(bf0002) 18:39:18:373 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856202.42074]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:18:373 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:0) 18:39:18:373 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:39:18:373 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:373 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:373 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:373 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:373 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:373 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:373 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:384 CTIOS1-ctios Trace: [call.5000.46856006] Found CallConnection(51117.0) for device 51117. 18:39:18:387 CTIOS1-ctios Trace: >>CG:[call.5000.46856006]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856006 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:9752 SGID:5000 AnsDevTyp:70 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 ConnDevID:03003544123 CallngDevID:51117 CalldDevID:9903003544123 LstRedirDevID:(null) AnsDevID:03003544123 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856006 Trnk#:0 TrnkGrp#:0) 18:39:18:388 CTIOS1-ctios Trace: [call.5000.46856006] Found CallConnection(51117.0). 18:39:18:388 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856006.51117]:eCallEstablishedEvent,Msk(bf01a6) 18:39:18:401 CTIOS1-ctios Trace: >>CG:[call.5000.198845481]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845481 ConnDevIDTyp:0 ConnDevID:21263 MsgID:eCallEndEvent DvrKey:call.5000.198845481) 18:39:18:401 CTIOS1-ctios Trace: Removed CallConnection(3331392913.1). 18:39:18:401 CTIOS1-ctios Trace: Removed CallConnection(21263.0). 18:39:18:401 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845481 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:18:401 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845481.3331392913]:eCallEndEvent 18:39:18:401 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845481.21263]:eCallEndEvent 18:39:18:402 CTIOS1-ctios Trace: >>CG:[agent.5000.9105]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7701 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21263 AGID:9105 AGInstr:21263 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9105 AGAvailStatus:1) 18:39:18:402 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9105]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:18:402 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9105]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:405 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:39:18:414 CTIOS1-ctios Trace: [call.5000.46856006] Found CallConnection(51117.0) for device 51117. 18:39:18:432 CTIOS1-ctios Trace: >>CG:[agent.5000.9105]:eQueryAgentStatisticsConf(IID:32373433 PrphID:5000 AGExt:21263 AGID:9105 AGInstr:21263 UniqObjID:agent.5000.9105 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1357 LogdOnTimeTdy:8106 NotRdyTimeTdy:730 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:43 HdlCallsTlkTimeTdy:5630 HdlCallsTimeTdy:5979 IncCallsHldTdy:3 IncCallsHldTimeTdy:123 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1357 LogdOnTimeSess:8106 NotRdyTimeSess:730 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:43 HdlCallsTlkTimeSess:5630 HdlCallsTimeSess:5979 IncCallsHldSess:3 IncCallsHldTimeSess:123 IntCallsSess:3 IntCallsTimeSess:2 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:3 IntCallsTimeTdy:2 HdlCallsAftCallTimeSess:226 HdlCallsAftCallTimeTdy:226 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCal 18:39:18:465 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:39:18:465 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:18:465 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:18:465 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:465 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:39:18:465 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:465 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:465 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:466 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:466 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:39:18:469 CTIOS1-ctios Trace: >>CG:[agent.5000.48492]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:606 SGID:6059 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10563 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42551 AGID:48492 AGInstr:42551 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48492 AGAvailStatus:0) 18:39:18:469 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:eAgentStateEvent(eTalking),Msk(0) 18:39:18:469 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:469 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:469 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:469 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:469 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:470 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:470 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:470 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48492]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:470 CTIOS1-ctios Trace: >>CG:[call.5000.46856197]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856197 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856197 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03339022929 NewConnDevID:03339022929 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856197 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105158))) 18:39:18:470 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48492]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:18:470 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856197.03339022929]:eCallDataUpdateEvent,Msk(bf0002) 18:39:18:470 CTIOS1-ctios Trace: >>CG:[call.5000.46856197]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856197 ConnDevIDTyp:0 SVC#:607 SVCID:6107 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:606 SGID:6059 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42551 CallngDevID:03339022929 CalldDevID:42551 LstRedirDevID:(null) AnsDevID:42551 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856197 Trnk#:0 TrnkGrp#:0) 18:39:18:470 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856197.42551]:eCallDataUpdateEvent,Msk(3f0001) 18:39:18:470 CTIOS1-ctios Trace: [call.5000.46856197] Found CallConnection(03339022929.1). 18:39:18:470 CTIOS1-ctios Trace: [call.5000.46856197] Found CallConnection(03339022929.1). 18:39:18:470 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856197.03339022929]:eCallEstablishedEvent,Msk(bf01a6) 18:39:18:471 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856197.42551]:eCallEstablishedEvent,Msk(bf01a6) 18:39:18:471 CTIOS1-ctios Trace: >>CG:[call.5000.46855843]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855843 ConnDevIDTyp:0 ConnDevID:42173 MsgID:eCallEndEvent DvrKey:call.5000.46855843) 18:39:18:471 CTIOS1-ctios Trace: Removed CallConnection(0932506166.1). 18:39:18:471 CTIOS1-ctios Trace: Removed CallConnection(42173.0). 18:39:18:471 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855843 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:18:471 CTIOS1-ctios Trace: >>CG:[agent.5000.42558]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9500 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42173 AGID:42558 AGInstr:42173 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42558 AGAvailStatus:1) 18:39:18:471 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855843.0932506166]:eCallEndEvent 18:39:18:471 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855843.42173]:eCallEndEvent 18:39:18:471 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:18:471 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:471 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:471 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:471 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:472 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:472 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:472 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:478 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:39:18:478 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:18:478 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:18:540 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:616 SVCID:6109 SG#:618 SGID:6061 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:51016 ANI:0922211660 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206962 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206962 RCallKeySeq#:1 CallTypIDTag:5133 PreCallIIDTag:7990440) 18:39:18:540 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][]:eAgentPrecallEvent 18:39:18:542 CTIOS1-ctios Trace: >>CG:[call.5000.46856202]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856202 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42074 RelDevID:42074 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856202) 18:39:18:542 CTIOS1-ctios Trace: >>CG:[call.5000.46856202]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856202 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42074 MsgID:eCallClearedEvent DvrKey:call.5000.46856202) 18:39:18:542 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856202.42074]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:18:543 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856202.42074]:eCallClearedEvent,Msk(3f0000) 18:39:18:543 CTIOS1-ctios Trace: >>CG:[call.5000.46856202]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856202 ConnDevIDTyp:0 ConnDevID:42074 MsgID:eCallEndEvent DvrKey:call.5000.46856202) 18:39:18:543 CTIOS1-ctios Trace: Removed CallConnection(42074.0). 18:39:18:543 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856202 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:18:543 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:39:18:543 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856202.42074]:eCallEndEvent 18:39:18:543 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:18:543 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:544 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:544 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:544 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:544 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:544 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:544 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:570 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:39:18:571 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eReserved),Msk(0) 18:39:18:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eReserved),Msk(0) 18:39:18:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:18:571 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:18:608 CTIOS1-ctios Trace: >>CG:[call.5000.46856205]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856205 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0922211660 DNIS:51016 Dialed#:45233 ConnDevID:0922211660 RCallKeyDay:151314 RCallKeyCID:206962 MsgID:eCallBeginEvent DvrKey:call.5000.46856205 ecc:(...) ICMEntUniqID:icm.151314.206962 RCallKeySeq#:2) 18:39:18:608 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856205 18:39:18:608 CTIOS1-ctios Trace: >>CG:[call.5000.46856205]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856205 ConnDevIDTyp:1 SVC#:616 SVCID:6109 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0922211660 AlrtgDevID:(null) CallngDevID:0922211660 CalldDevID:51016 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856205 Trnk#:0 TrnkGrp#:0) 18:39:18:608 CTIOS1-ctios Trace: [call.5000.46856205]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0922211660. 18:39:18:608 CTIOS1-ctios Trace: >>CG:[call.5000.46856205]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856205 ConnDevIDTyp:1 SVC#:616 SVCID:6109 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:618 SGID:6061 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0922211660 AlrtgDevID:51016 CallngDevID:0922211660 CalldDevID:51016 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856205 Trnk#:0 TrnkGrp#:0) 18:39:18:608 CTIOS1-ctios Trace: CallConnection(0922211660.1) created AgentObject (Device) for DeviceID(0922211660). 18:39:18:608 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:18:608 CTIOS1-ctios Trace: Added CallConnection(0922211660.1). 18:39:18:608 CTIOS1-ctios Trace: [call.5000.46856205]::CreateCallConnection(): CallConnection(0922211660.1) created successfully. 18:39:18:608 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856205.0922211660]:eCallBeginEvent 18:39:18:608 CTIOS1-ctios Trace: [call.5000.46856205] Found CallConnection(0922211660.1) for device 0922211660. 18:39:18:609 CTIOS1-ctios Trace: [call.5000.46856205]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51016. 18:39:18:609 CTIOS1-ctios Trace: [call.5000.46856205] CallConnection(0922211660.1) found DeviceID(51016) AgentID(12498). 18:39:18:609 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:18:609 CTIOS1-ctios Trace: Added CallConnection(0922211660.1). 18:39:18:609 CTIOS1-ctios Trace: [call.5000.46856205]::CreateCallConnection(): CallConnection(0922211660.1) created successfully. 18:39:18:609 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856205.0922211660]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:18:609 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856205.51016]:eCallBeginEvent 18:39:18:609 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856205.51016]:eCallBeginEvent 18:39:18:609 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856205.0922211660]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:18:609 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856205.51016]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:18:609 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856205.51016]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:18:641 CTIOS1-ctios Trace: >>CG:[call.5000.46856006]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856006 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46856006 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51117 NewConnDevID:51117 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856006) 18:39:18:641 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856006.51117]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:18:642 CTIOS1-ctios Trace: >>CG:[call.5000.2131420923]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420923 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420923) 18:39:18:642 CTIOS1-ctios Trace: >>CG:[call.5000.2131420923]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420923 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41213 RelDevID:41213 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420923) 18:39:18:643 CTIOS1-ctios Trace: >>CG:[call.5000.2131420923]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420923 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41213 MsgID:eCallClearedEvent DvrKey:call.5000.2131420923) 18:39:18:643 CTIOS1-ctios Trace: >>CG:[call.5000.2131420923]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420923 ConnDevIDTyp:0 ConnDevID:41213 MsgID:eCallEndEvent DvrKey:call.5000.2131420923) 18:39:18:643 CTIOS1-ctios Trace: Removed CallConnection(41213.0). 18:39:18:643 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:18:643 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420923 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:18:643 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420923.41213]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:18:643 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:18:643 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420923.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:18:643 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420923.41213]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:18:643 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420923.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:18:643 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420923.41213]:eCallClearedEvent,Msk(3f0000) 18:39:18:643 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420923.51023]:eCallClearedEvent,Msk(3f0000) 18:39:18:643 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420923.41213]:eCallEndEvent 18:39:18:643 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420923.51023]:eCallEndEvent 18:39:18:643 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:18:644 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:644 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:674 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32373435 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5982 LogdOnTimeTdy:9397 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5982 LogdOnTimeSess:9397 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:18:695 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:39:18:695 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:18:695 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:819 CTIOS1-ctios Trace: [call.5000.46856196] Found CallConnection(51019.0) for device 51019. 18:39:18:852 CTIOS1-ctios Trace: ->RCV[FE3-44-D760-5308-dotNET_Sess(31914638)_EvtThd(4) a=48716][agent.5000.48716]:eSetAgentStateRequest(eNotReady) 18:39:18:856 CTIOS1-ctios Trace: [call.5000.46856196] Found CallConnection(51019.0) for device 51019. 18:39:18:863 CTIOS1-ctios Trace: ->RCV[FM2-90-75EF-5928-dotNET_Sess(31914638)_EvtThd(4) a=48841][agent.5000.48841]:eSetAgentStateRequest(eAvailable) 18:39:18:897 CTIOS1-ctios Trace: [call.5000.154709965] Found CallConnection(21041.0) for device 21041. 18:39:18:897 CTIOS1-ctios Trace: [call.5000.154709965] Found CallConnection(21041.0) for device 21041. 18:39:18:898 CTIOS1-ctios Trace: >>CG:[call.5000.46855640]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855640 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855640 NewConnDevIDTyp:0 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0512344660 CallWrpupData:1236_0800_NewOrder_Registered ,210 NewConnDevID:42548 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855640 ecc:(...)) 18:39:18:898 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855640.0512344660]:eCallDataUpdateEvent 18:39:18:898 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855640.42548]:eCallDataUpdateEvent 18:39:18:909 CTIOS1-ctios Trace: >>CG:[call.5000.2131420922]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420922 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420922) 18:39:18:909 CTIOS1-ctios Trace: >>CG:[call.5000.2131420922]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420922 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41198 RelDevID:41198 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420922) 18:39:18:909 CTIOS1-ctios Trace: >>CG:[call.5000.2131420922]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420922 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41198 MsgID:eCallClearedEvent DvrKey:call.5000.2131420922) 18:39:18:910 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420922.41198]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:18:910 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420922.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:18:910 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420922.41198]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:18:910 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420922.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:18:910 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420922.41198]:eCallClearedEvent,Msk(3f0000) 18:39:18:910 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420922.51044]:eCallClearedEvent,Msk(3f0000) 18:39:18:911 CTIOS1-ctios Trace: >>CG:[call.5000.2131420922]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420922 ConnDevIDTyp:0 ConnDevID:41198 MsgID:eCallEndEvent DvrKey:call.5000.2131420922) 18:39:18:911 CTIOS1-ctios Trace: Removed CallConnection(41198.0). 18:39:18:911 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:18:911 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420922 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:18:911 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:18:911 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420922.41198]:eCallEndEvent 18:39:18:911 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420922.51044]:eCallEndEvent 18:39:18:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:18:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:912 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:926 CTIOS1-ctios Trace: >>CG:[agent.5000.48841]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11186 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42101 AGID:48841 AGInstr:42101 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48841 AGAvailStatus:1) 18:39:18:927 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48841]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:18:927 CTIOS1-ctios Trace: <-SND[FM2-90-75EF-5928-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48841]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:18:927 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48841]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:927 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48841]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:927 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48841]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:927 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48841]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:928 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48841]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:928 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48841]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:928 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48841]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:928 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48841]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:928 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48841]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:928 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48841]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:928 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48841]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:18:929 CTIOS1-ctios Trace: >>CG:[agent.5000.48841]:eSetAgentStateConf(UniqObjID:agent.5000.48841 MsgID:eSetAgentStateConf TgtCILClntID:FM2-90-75EF-5928-dotNET_Sess(31914638)_EvtThd(4)) 18:39:18:929 CTIOS1-ctios Trace: >>CG:[call.5000.154709965]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709965 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21041 RelDevID:21041 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709965) 18:39:18:929 CTIOS1-ctios Trace: >>CG:[call.5000.154709965]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709965 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:02136999390 RelDevID:02136999390 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709965) 18:39:18:929 CTIOS1-ctios Trace: >>CG:[call.5000.154709965]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709965 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21041 MsgID:eCallClearedEvent DvrKey:call.5000.154709965) 18:39:18:929 CTIOS1-ctios Trace: >>CG:[agent.5000.055051]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11163 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21041 AGID:055051 AGInstr:21041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055051 AGAvailStatus:0) 18:39:18:929 CTIOS1-ctios Trace: [agent.5000.055051]: Current Wrapup Mode = 0 18:39:18:929 CTIOS1-ctios Trace: [call.5000.154709965.21041] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:18:929 CTIOS1-ctios Trace: <-SND[FM2-90-75EF-5928-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48841]:eSetAgentStateConf 18:39:18:930 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709965.21041]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:18:930 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709965.21041]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:18:930 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709965.21041]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:18:930 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709965.21041]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:18:930 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709965.21041]:eCallClearedEvent,Msk(3f0000) 18:39:18:930 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709965.21041]:eCallClearedEvent,Msk(3f0000) 18:39:18:930 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709965.21041]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:18:930 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055051]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:18:930 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055051]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:18:942 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32373438 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5149 LogdOnTimeTdy:9492 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:325 LogdOnTimeSess:747 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:18:969 CTIOS1-ctios Trace: >>CG:[call.5000.46856031]:eCallFailedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856031 ConnDevIDTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:3 FailDevTyp:0 MonID:0 ConnDevID:51116 CalldDevID:(null) FailDevID:51116 MsgID:eCallFailedEvent DvrKey:call.5000.46856031) 18:39:18:969 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856031.51116]:eCallFailedEvent,Msk(bc0002) 18:39:18:975 CTIOS1-ctios Trace: [call.5000.46855905] Found CallConnection(51073.0) for device 51073. 18:39:18:976 CTIOS1-ctios Trace: [call.5000.46855905] Found CallConnection(51073.0) for device 51073. 18:39:18:976 CTIOS1-ctios Trace: >>CG:[call.5000.46855905]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855905 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51073 RelDevID:51073 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855905) 18:39:18:976 CTIOS1-ctios Trace: >>CG:[call.5000.46855905]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855905 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:910553831946 RelDevID:910553831946 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855905) 18:39:18:977 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855905.910553831946]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:18:977 CTIOS1-ctios Trace: >>CG:[call.5000.46855905]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855905 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:910553831946 MsgID:eCallClearedEvent DvrKey:call.5000.46855905) 18:39:18:977 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:0) 18:39:18:977 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855905.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:18:977 CTIOS1-ctios Trace: [agent.5000.12236]: Current Wrapup Mode = 0 18:39:18:977 CTIOS1-ctios Trace: [call.5000.46855905.51073] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:18:977 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855905.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:18:977 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855905.910553831946]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:18:977 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855905.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:18:978 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855905.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:18:978 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855905.910553831946]:eCallClearedEvent,Msk(3f0000) 18:39:18:978 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855905.51073]:eCallClearedEvent,Msk(3f0000) 18:39:18:978 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855905.51073]:eCallClearedEvent,Msk(3f0000) 18:39:18:978 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855905.51073]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:18:978 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:18:978 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:18:978 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:18:978 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:19:003 CTIOS1-ctios Trace: [call.5000.46856197] Found CallConnection(42551.0) for device 42551. 18:39:19:010 CTIOS1-ctios Trace: [call.5000.46856197] Found CallConnection(42551.0) for device 42551. 18:39:19:017 CTIOS1-ctios Trace: >>CG:[agent.5000.48716]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:11025 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42055 AGID:48716 AGInstr:42055 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48716 AGAvailStatus:0) 18:39:19:017 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:19:018 CTIOS1-ctios Trace: <-SND[FE3-44-D760-5308-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:19:018 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:19:018 CTIOS1-ctios Trace: >>CG:[agent.5000.48716]:eSetAgentStateConf(UniqObjID:agent.5000.48716 MsgID:eSetAgentStateConf TgtCILClntID:FE3-44-D760-5308-dotNET_Sess(31914638)_EvtThd(4)) 18:39:19:018 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:19:018 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:19:018 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:19:018 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:19:018 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:19:018 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:19:018 CTIOS1-ctios Trace: <-SND[FE3-44-D760-5308-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:eSetAgentStateConf 18:39:19:083 CTIOS1-ctios Trace: [call.5000.46855925] Found CallConnection(42029.0) for device 42029. 18:39:19:083 CTIOS1-ctios Trace: [call.5000.46855925] Found CallConnection(42029.0) for device 42029. 18:39:19:084 CTIOS1-ctios Trace: >>CG:[call.5000.2131420924]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420924 CallTyp:12 ConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0946633364 DNIS:81120 CallrEntrDig:81120 ConnDevID:42029 RCallKeyDay:151314 RCallKeyCID:206043 MsgID:eCallBeginEvent DvrKey:call.5000.2131420924 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105102)) ICMEntUniqID:icm.151314.206043 RCallKeySeq#:6) 18:39:19:084 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420924 18:39:19:084 CTIOS1-ctios Trace: >>CG:[call.5000.46855925]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855925 NumParties:1 SecDevIDTyp:0 SecCID:2131420924 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0946633364 SecDevID:42029 TfrgDevID:42029 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46855925ConnectedParty[1]:(ConnPtyCID:46855925 ConnPtyDevIDTyp:1 ConnPtyDevID:0946633364)) 18:39:19:084 CTIOS1-ctios Trace: >>CG:[call.5000.2131420924]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855925 NumParties:1 SecDevIDTyp:0 SecCID:2131420924 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0946633364 SecDevID:42029 TfrgDevID:42029 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420924ConnectedParty[1]:(ConnPtyCID:46855925 ConnPtyDevIDTyp:1 ConnPtyDevID:0946633364)) 18:39:19:084 CTIOS1-ctios Trace: [call.5000.46855925] Found CallConnection(42029.0). 18:39:19:084 CTIOS1-ctios Trace: [call.5000.2131420924]::FindTransferCommonDeviceID Calls [call.5000.46855925] and [call.5000.2131420924] do not appear to have a common Device. Tranferring Device [42029] is set as common device 18:39:19:084 CTIOS1-ctios Trace: [call.5000.46855925] Found CallConnection(42029.0). 18:39:19:084 CTIOS1-ctios Trace: [call.5000.46855925] Found CallConnection(42029.0). 18:39:19:084 CTIOS1-ctios Trace: Removed CallConnection(42029.0). 18:39:19:084 CTIOS1-ctios Trace: Added CallConnection(0946633364.1). 18:39:19:084 CTIOS1-ctios Trace: [call.5000.2131420924] Moved CallConnection[0946633364.1] from [call.5000.46855925] to [call.5000.2131420924]. 18:39:19:085 CTIOS1-ctios Trace: >>CG:[call.5000.2131420924]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420924 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420924 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:42029 NewConnDevID:0946633364 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420924) 18:39:19:085 CTIOS1-ctios Trace: >>CG:[call.5000.2131420924]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420924 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0946633364 RelDevID:0946633364 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420924) 18:39:19:085 CTIOS1-ctios Trace: >>CG:[call.5000.2131420924]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420924 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42029 MsgID:eCallClearedEvent DvrKey:call.5000.2131420924) 18:39:19:085 CTIOS1-ctios Trace: >>CG:[call.5000.2131420924]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420924 ConnDevIDTyp:1 ConnDevID:0946633364 MsgID:eCallEndEvent DvrKey:call.5000.2131420924) 18:39:19:085 CTIOS1-ctios Trace: >>CG:[call.5000.46855925]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855925 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0946633364 MsgID:eCallClearedEvent DvrKey:call.5000.46855925) 18:39:19:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855925.42029]:eCallTransferredEvent,Msk(bf01a6) 18:39:19:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855925.42029]:eCallTransferredEvent,Msk(bf01a6) 18:39:19:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855925.42029]:eCallEndEvent 18:39:19:085 CTIOS1-ctios Trace: Removed CallConnection(0946633364.1). 18:39:19:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855925.0946633364]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:19:085 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420924 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:19:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420924.0946633364]:eCallTransferredEvent,Msk(bf01a6) 18:39:19:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420924.0946633364]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:19:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420924.0946633364]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:19:086 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420924.0946633364]:eCallClearedEvent,Msk(3f0000) 18:39:19:086 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420924.0946633364]:eCallEndEvent 18:39:19:086 CTIOS1-ctios Trace: >>CG:[agent.5000.48363]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:303 SGID:5014 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10380 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42029 AGID:48363 AGInstr:42029 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48363 AGAvailStatus:0) 18:39:19:086 CTIOS1-ctios Trace: [agent.5000.48363]: Current Wrapup Mode = 3 18:39:19:086 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:39:19:086 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:19:086 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:19:086 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48363]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:19:086 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48363]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:19:087 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:19:087 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:19:087 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48363]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:19:101 CTIOS1-ctios Trace: >>CG:[call.5000.46856196]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856196 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856196 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03077527808 NewConnDevID:03077527808 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856196 ecc:(...)) 18:39:19:101 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856196.03077527808]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:19:101 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856196.51019]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:19:101 CTIOS1-ctios Trace: <-SND[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856196.51019]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:19:115 CTIOS1-ctios Trace: >>CG:[agent.5000.48363]:eQueryAgentStatisticsConf(IID:32373439 PrphID:5000 AGExt:42029 AGID:48363 AGInstr:42029 UniqObjID:agent.5000.48363 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:189 LogdOnTimeTdy:9390 NotRdyTimeTdy:1676 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:30 HdlCallsTlkTimeTdy:7245 HdlCallsTimeTdy:7439 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:181 LogdOnTimeSess:6018 NotRdyTimeSess:384 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:19 HdlCallsTlkTimeSess:5249 HdlCallsTimeSess:5376 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:127 HdlCallsAftCallTimeTdy:194 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCalls 18:39:19:122 CTIOS1-ctios Trace: >>CG:[call.5000.46856197]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856197 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856197 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03339022929 NewConnDevID:03339022929 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856197 ecc:(...)) 18:39:19:122 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856197.03339022929]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:19:122 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856197.42551]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:19:228 CTIOS1-ctios Trace: >>CG:[call.5000.46855723]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855723 ConnDevIDTyp:1 ConnDevID:9703002017513 MsgID:eCallEndEvent DvrKey:call.5000.46855723) 18:39:19:228 CTIOS1-ctios Trace: Removed CallConnection(9703002017513.1). 18:39:19:228 CTIOS1-ctios Trace: Removed CallConnection(21059.0). 18:39:19:228 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855723 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:19:228 CTIOS1-ctios Trace: >>CG:[agent.5000.055146]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11171 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21059 AGID:055146 AGInstr:21059 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055146 AGAvailStatus:1) 18:39:19:228 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855723.9703002017513]:eCallEndEvent 18:39:19:228 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855723.21059]:eCallEndEvent 18:39:19:228 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055146]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:19:243 CTIOS1-ctios Trace: ->RCV[FE3-44-D760-5308-dotNET_Sess(31914638)_EvtThd(4) a=48716][agent.5000.48716]:eSetAgentStateRequest(eAvailable) 18:39:19:258 CTIOS1-ctios Trace: >>CG:[agent.5000.055146]:eQueryAgentStatisticsConf(IID:32373440 PrphID:5000 AGExt:21059 AGID:055146 AGInstr:21059 UniqObjID:agent.5000.055146 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:331 LogdOnTimeTdy:5510 NotRdyTimeTdy:512 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:331 LogdOnTimeSess:5510 NotRdyTimeSess:512 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:2 IntCallsTimeSess:7 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:2 IntCallsTimeTdy:7 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:30 AutoOutCallsTlkTimeSess:1890 AutoOutCallsTimeSess:3638 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:30 AutoOutCallsTlkTimeTdy:1890 AutoOutCallsTimeTdy:3638 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTi 18:39:19:305 CTIOS1-ctios Trace: >>CG:[agent.5000.48716]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11025 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42055 AGID:48716 AGInstr:42055 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48716 AGAvailStatus:1) 18:39:19:305 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:19:305 CTIOS1-ctios Trace: <-SND[FE3-44-D760-5308-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:19:305 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:19:305 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:19:306 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:19:306 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:19:306 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:19:306 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:19:306 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:19:306 CTIOS1-ctios Trace: >>CG:[agent.5000.48716]:eSetAgentStateConf(UniqObjID:agent.5000.48716 MsgID:eSetAgentStateConf TgtCILClntID:FE3-44-D760-5308-dotNET_Sess(31914638)_EvtThd(4)) 18:39:19:306 CTIOS1-ctios Trace: <-SND[FE3-44-D760-5308-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:eSetAgentStateConf 18:39:19:569 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:39:19:569 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:19:569 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:19:595 CTIOS1-ctios Trace: >>CG:[call.5000.46855023]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855023 ConnDevIDTyp:1 ConnDevID:0512615525 MsgID:eCallEndEvent DvrKey:call.5000.46855023) 18:39:19:596 CTIOS1-ctios Trace: Removed CallConnection(0512615525.1). 18:39:19:596 CTIOS1-ctios Trace: Removed CallConnection(42192.0). 18:39:19:596 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855023 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:19:596 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855023.0512615525]:eCallEndEvent 18:39:19:596 CTIOS1-ctios Trace: >>CG:[agent.5000.48414]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10467 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42192 AGID:48414 AGInstr:42192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48414 AGAvailStatus:1) 18:39:19:596 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855023.42192]:eCallEndEvent 18:39:19:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:19:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:19:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:19:596 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:19:596 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:19:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:19:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:19:597 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:19:626 CTIOS1-ctios Trace: >>CG:[agent.5000.48414]:eQueryAgentStatisticsConf(IID:32373442 PrphID:5000 AGExt:42192 AGID:48414 AGInstr:42192 UniqObjID:agent.5000.48414 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:705 LogdOnTimeTdy:2185 NotRdyTimeTdy:230 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:7 HdlCallsTlkTimeTdy:1194 HdlCallsTimeTdy:1241 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:705 LogdOnTimeSess:2185 NotRdyTimeSess:230 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:7 HdlCallsTlkTimeSess:1194 HdlCallsTimeSess:1241 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:47 HdlCallsAftCallTimeTdy:47 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeS 18:39:19:629 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:618 SGID:6061 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:39:19:629 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eTalking),Msk(0) 18:39:19:629 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eTalking),Msk(0) 18:39:19:629 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:19:629 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:19:630 CTIOS1-ctios Trace: >>CG:[call.5000.46856205]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856205 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856205 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0922211660 NewConnDevID:0922211660 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856205 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105159))) 18:39:19:630 CTIOS1-ctios Trace: >>CG:[call.5000.46856205]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856205 ConnDevIDTyp:0 SVC#:616 SVCID:6109 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:618 SGID:6061 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51016 CallngDevID:0922211660 CalldDevID:51016 LstRedirDevID:(null) AnsDevID:51016 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856205 Trnk#:0 TrnkGrp#:0) 18:39:19:630 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856205.0922211660]:eCallDataUpdateEvent,Msk(bf0002) 18:39:19:630 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856205.51016]:eCallDataUpdateEvent,Msk(3f0001) 18:39:19:630 CTIOS1-ctios Trace: [call.5000.46856205] Found CallConnection(0922211660.1). 18:39:19:630 CTIOS1-ctios Trace: [call.5000.46856205] Found CallConnection(0922211660.1). 18:39:19:630 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856205.51016]:eCallDataUpdateEvent,Msk(3f0001) 18:39:19:630 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856205.0922211660]:eCallEstablishedEvent,Msk(bf01a6) 18:39:19:630 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856205.51016]:eCallEstablishedEvent,Msk(bf01a6) 18:39:19:630 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856205.51016]:eCallEstablishedEvent,Msk(bf01a6) 18:39:19:650 CTIOS1-ctios Trace: >>CG:[call.5000.46855640]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855640 ConnDevIDTyp:0 ConnDevID:42548 MsgID:eCallEndEvent DvrKey:call.5000.46855640) 18:39:19:650 CTIOS1-ctios Trace: Removed CallConnection(0512344660.1). 18:39:19:650 CTIOS1-ctios Trace: Removed CallConnection(42548.0). 18:39:19:650 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855640 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:19:650 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855640.0512344660]:eCallEndEvent 18:39:19:650 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855640.42548]:eCallEndEvent 18:39:19:650 CTIOS1-ctios Trace: >>CG:[agent.5000.48375]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10393 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42548 AGID:48375 AGInstr:42548 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48375 AGAvailStatus:1) 18:39:19:650 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48375]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:19:651 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48375]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:19:651 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48375]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:19:652 CTIOS1-ctios Trace: >>CG:[agent.5000.36180]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:501 SGID:5044 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10316 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21166 AGID:36180 AGInstr:21166 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36180 AGAvailStatus:0) 18:39:19:653 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36180]:eAgentStateEvent(eTalking),Msk(0) 18:39:19:653 CTIOS1-ctios Trace: >>CG:[call.5000.154709911]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709911 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:21166 RetrvDevID:21166 MsgID:eCallRetrievedEvent DvrKey:call.5000.154709911) 18:39:19:653 CTIOS1-ctios Trace: <-SND[Admin-PC-3336-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36180]:eAgentStateEvent(eTalking),Msk(0) 18:39:19:653 CTIOS1-ctios Trace: [call.5000.154709911] Found CallConnection(21166.0). 18:39:19:653 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36180]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:19:653 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709911.3006670851]:eCallRetrievedEvent,Msk(bf01a6) 18:39:19:653 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709911.21166]:eCallRetrievedEvent,Msk(bf01a6) 18:39:19:653 CTIOS1-ctios Trace: <-SND[Admin-PC-3336-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709911.21166]:eCallRetrievedEvent,Msk(bf01a6) 18:39:19:759 CTIOS1-ctios Trace: [call.5000.154709911] Found CallConnection(21166.0) for device 21166. 18:39:19:768 CTIOS1-ctios Trace: [call.5000.154709911] Found CallConnection(21166.0) for device 21166. 18:39:19:771 CTIOS1-ctios Trace: >>CG:[call.5000.154709927]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709927 ConnDevIDTyp:1 ConnDevID:3311445994 MsgID:eCallEndEvent DvrKey:call.5000.154709927) 18:39:19:771 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709927 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:19:771 CTIOS1-ctios Trace: >>CG:[agent.5000.33679]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10648 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21622 AGID:33679 AGInstr:21622 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33679 AGAvailStatus:1) 18:39:19:771 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33679]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:19:772 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33679]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:19:781 CTIOS1-ctios Trace: ->RCV[F-D2-12160-9004 a=6261][call.5000.198845388.21207]:eSetCallDataRequest 18:39:19:781 CTIOS1-ctios Trace: [call.5000.198845388.21207] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:19:781 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][call.5000.198845388.21207]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:19:825 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:39:19:825 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:19:825 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:19:853 CTIOS1-ctios Trace: >>CG:[call.5000.198845388]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845388 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845388 NewConnDevIDTyp:0 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:02135862881 CallWrpupData:ITMS_1260_DXXA:EndDown NewConnDevID:21207 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845388 ecc:(...)) 18:39:19:853 CTIOS1-ctios Trace: >>CG:[call.5000.198845388.21207]:eSetCallDataConf(UniqObjID:call.5000.198845388.21207 MsgID:eSetCallDataConf TgtCILClntID:F-D2-12160-9004) 18:39:19:853 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845388.02135862881]:eCallDataUpdateEvent 18:39:19:853 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845388.21207]:eCallDataUpdateEvent 18:39:19:853 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][call.5000.198845388.21207]:eCallDataUpdateEvent 18:39:19:871 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:343 SVCID:8872 SG#:343 SGID:8871 SGPri:0 MonID:0 NumNamVars:8 NumNamArrs:0 MRDID:1 AGInstr:51505 ANI:0945800800 UsrToUsrInfo:(null) Dialed#:45229 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207647 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207647 RCallKeySeq#:1 CallTypIDTag:5217 PreCallIIDTag:7991584) 18:39:19:871 CTIOS1-ctios Trace: <-SND[hghj-8404-4412][]:eAgentPrecallEvent 18:39:19:881 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207717 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207717 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991705) 18:39:19:885 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:401 SGID:11225 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:21059 ANI:(null) UsrToUsrInfo:(null) Dialed#:45403 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207718 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207718 RCallKeySeq#:0 CallTypIDTag:5364 PreCallIIDTag:7991706) 18:39:19:885 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207719 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207719 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991707) 18:39:19:889 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:201 SVCID:5006 SG#:301 SGID:5012 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42220 ANI:0515110507 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207178 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207178 RCallKeySeq#:1 CallTypIDTag:5003 PreCallIIDTag:7990778) 18:39:19:889 CTIOS1-ctios Trace: <-SND[GD2-237-B3D0-7044-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:19:901 CTIOS1-ctios Trace: >>CG:[agent.5000.70005]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:8923 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51505 AGID:70005 AGInstr:51505 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.70005 AGAvailStatus:0) 18:39:19:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.70005]:eAgentStateEvent(eReserved),Msk(0) 18:39:19:901 CTIOS1-ctios Trace: <-SND[hghj-8404-4412][agent.5000.70005]:eAgentStateEvent(eReserved),Msk(0) 18:39:19:911 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:19:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:19:911 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:19:911 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:19:915 CTIOS1-ctios Trace: >>CG:[agent.5000.055146]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11171 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21059 AGID:055146 AGInstr:21059 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055146 AGAvailStatus:0) 18:39:19:915 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055146]:eAgentStateEvent(eReserved),Msk(0) 18:39:19:916 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:19:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:19:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:19:917 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:19:920 CTIOS1-ctios Trace: >>CG:[agent.5000.42287]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:8729 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42220 AGID:42287 AGInstr:42220 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42287 AGAvailStatus:0) 18:39:19:921 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:eAgentStateEvent(eReserved),Msk(0) 18:39:19:921 CTIOS1-ctios Trace: <-SND[GD2-237-B3D0-7044-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:eAgentStateEvent(eReserved),Msk(0) 18:39:19:921 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:19:921 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:19:921 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:19:921 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:19:921 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:19:922 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:19:922 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:19:968 CTIOS1-ctios Trace: >>CG:[call.5000.46856211]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856211 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0515110507 DNIS:42220 Dialed#:45233 ConnDevID:0515110507 RCallKeyDay:151314 RCallKeyCID:207178 MsgID:eCallBeginEvent DvrKey:call.5000.46856211 ecc:(...) ICMEntUniqID:icm.151314.207178 RCallKeySeq#:2) 18:39:19:968 CTIOS1-ctios Trace: >>CG:[call.5000.46856211]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856211 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0515110507 AlrtgDevID:(null) CallngDevID:0515110507 CalldDevID:42220 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856211 Trnk#:0 TrnkGrp#:0) 18:39:19:968 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856211 18:39:19:968 CTIOS1-ctios Trace: [call.5000.46856211]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0515110507. 18:39:19:968 CTIOS1-ctios Trace: CallConnection(0515110507.1) created AgentObject (Device) for DeviceID(0515110507). 18:39:19:968 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:19:968 CTIOS1-ctios Trace: Added CallConnection(0515110507.1). 18:39:19:968 CTIOS1-ctios Trace: [call.5000.46856211]::CreateCallConnection(): CallConnection(0515110507.1) created successfully. 18:39:19:968 CTIOS1-ctios Trace: >>CG:[call.5000.46856211]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856211 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:301 SGID:5012 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0515110507 AlrtgDevID:42220 CallngDevID:0515110507 CalldDevID:42220 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856211 Trnk#:0 TrnkGrp#:0) 18:39:19:968 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856211.0515110507]:eCallBeginEvent 18:39:19:968 CTIOS1-ctios Trace: [call.5000.46856211] Found CallConnection(0515110507.1) for device 0515110507. 18:39:19:968 CTIOS1-ctios Trace: [call.5000.46856211]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42220. 18:39:19:968 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856211.0515110507]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:19:968 CTIOS1-ctios Trace: [call.5000.46856211] CallConnection(0515110507.1) found DeviceID(42220) AgentID(42287). 18:39:19:968 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:19:968 CTIOS1-ctios Trace: Added CallConnection(0515110507.1). 18:39:19:968 CTIOS1-ctios Trace: [call.5000.46856211]::CreateCallConnection(): CallConnection(0515110507.1) created successfully. 18:39:19:968 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856211.42220]:eCallBeginEvent 18:39:19:968 CTIOS1-ctios Trace: <-SND[GD2-237-B3D0-7044-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856211.42220]:eCallBeginEvent 18:39:19:969 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856211.0515110507]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:19:969 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856211.42220]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:19:969 CTIOS1-ctios Trace: <-SND[GD2-237-B3D0-7044-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856211.42220]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:20:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420925]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420925 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41223 ConnDevID:41223 MsgID:eCallBeginEvent DvrKey:call.5000.2131420925) 18:39:20:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420925]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420925 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41223 CallngDevID:41223 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420925) 18:39:20:038 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420925 18:39:20:038 CTIOS1-ctios Trace: [call.5000.2131420925] CallConnection(41223.0) found DeviceID(41223) AgentID(). 18:39:20:038 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:20:038 CTIOS1-ctios Trace: Added CallConnection(41223.0). 18:39:20:038 CTIOS1-ctios Trace: [call.5000.2131420925]::CreateCallConnection(): CallConnection(41223.0) created successfully. 18:39:20:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420925.41223]:eCallBeginEvent,Msk(bf0002) 18:39:20:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420925.41223]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:20:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420925]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420925 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420925 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41223 NewConnDevID:41223 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420925) 18:39:20:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420925.41223]:eCallDataUpdateEvent,Msk(bf0002) 18:39:20:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420925]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420925 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41223 CallngDevID:41223 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420925) 18:39:20:039 CTIOS1-ctios Trace: [call.5000.2131420925] Found CallConnection(41223.0) for device 41223. 18:39:20:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420925.41223]:eCallOriginatedEvent,Msk(bf0002) 18:39:20:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420925]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420925 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420925 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41223 NewConnDevID:41223 RCallKeyDay:151314 RCallKeyCID:207717 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420925 ICMEntUniqID:icm.151314.207717 RCallKeySeq#:1) 18:39:20:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420925]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420925 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41223 AlrtgDevID: CallngDevID:41223 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420925 Trnk#:0 TrnkGrp#:0) 18:39:20:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420925]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420925 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41223 AlrtgDevID:51044 CallngDevID:41223 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420925 Trnk#:0 TrnkGrp#:0) 18:39:20:040 CTIOS1-ctios Trace: [call.5000.2131420925] Found CallConnection(41223.0) for device 41223. 18:39:20:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420925.41223]:eCallDataUpdateEvent,Msk(bf0002) 18:39:20:041 CTIOS1-ctios Trace: [call.5000.2131420925] Found CallConnection(41223.0) for device 41223. 18:39:20:041 CTIOS1-ctios Trace: [call.5000.2131420925]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:20:041 CTIOS1-ctios Trace: [call.5000.2131420925] CallConnection(41223.0) found DeviceID(51044) AgentID(05230). 18:39:20:041 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:20:041 CTIOS1-ctios Trace: Added CallConnection(41223.0). 18:39:20:041 CTIOS1-ctios Trace: [call.5000.2131420925]::CreateCallConnection(): CallConnection(41223.0) created successfully. 18:39:20:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420925.41223]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:20:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420925.51044]:eCallBeginEvent 18:39:20:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420925.41223]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:20:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420925.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:20:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420925]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420925 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420925 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41223 NewConnDevID:41223 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420925 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105159))) 18:39:20:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420925]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420925 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41223 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420925 Trnk#:0 TrnkGrp#:0) 18:39:20:043 CTIOS1-ctios Trace: [call.5000.2131420925] Found CallConnection(41223.0). 18:39:20:043 CTIOS1-ctios Trace: [call.5000.2131420925] Found CallConnection(41223.0). 18:39:20:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420925.41223]:eCallDataUpdateEvent,Msk(bf0002) 18:39:20:043 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:20:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420925.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:20:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420925.41223]:eCallEstablishedEvent,Msk(bf01a6) 18:39:20:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420925]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420925 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420925) 18:39:20:044 CTIOS1-ctios Trace: [call.5000.2131420925] Found CallConnection(51044.0). 18:39:20:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420925.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:20:044 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:20:044 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:20:044 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:20:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420925.41223]: eCallHeldEvent,Msk(bf0126) 18:39:20:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420925.51044]: eCallHeldEvent,Msk(bf000a) 18:39:20:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420926]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420926 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41224 ConnDevID:41224 MsgID:eCallBeginEvent DvrKey:call.5000.2131420926) 18:39:20:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420926]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420926 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41224 CallngDevID:41224 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420926) 18:39:20:045 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420926 18:39:20:045 CTIOS1-ctios Trace: [call.5000.2131420926] CallConnection(41224.0) found DeviceID(41224) AgentID(). 18:39:20:045 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:20:045 CTIOS1-ctios Trace: Added CallConnection(41224.0). 18:39:20:045 CTIOS1-ctios Trace: [call.5000.2131420926]::CreateCallConnection(): CallConnection(41224.0) created successfully. 18:39:20:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420926.41224]:eCallBeginEvent,Msk(bf0002) 18:39:20:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420926.41224]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:20:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420926]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420926 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420926 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:21059 ConnDevID:41224 NewConnDevID:41224 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420926) 18:39:20:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420926.41224]:eCallDataUpdateEvent,Msk(bf0002) 18:39:20:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420926]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420926 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41224 CallngDevID:41224 CalldDevID:21059 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420926) 18:39:20:046 CTIOS1-ctios Trace: [call.5000.2131420926] Found CallConnection(41224.0) for device 41224. 18:39:20:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420926.41224]:eCallOriginatedEvent,Msk(bf0002) 18:39:20:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420926]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420926 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420926 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:21059 Dialed#:45403 ConnDevID:41224 NewConnDevID:41224 RCallKeyDay:151314 RCallKeyCID:207718 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420926 ICMEntUniqID:icm.151314.207718 RCallKeySeq#:1) 18:39:20:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420926]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420926 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41224 AlrtgDevID: CallngDevID:41224 CalldDevID:21059 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420926 Trnk#:0 TrnkGrp#:0) 18:39:20:047 CTIOS1-ctios Trace: [call.5000.2131420926] Found CallConnection(41224.0) for device 41224. 18:39:20:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420926]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420926 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:401 SGID:11225 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41224 AlrtgDevID:21059 CallngDevID:41224 CalldDevID:21059 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420926 Trnk#:0 TrnkGrp#:0) 18:39:20:047 CTIOS1-ctios Trace: [call.5000.2131420926] Found CallConnection(41224.0) for device 41224. 18:39:20:047 CTIOS1-ctios Trace: [call.5000.2131420926]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21059. 18:39:20:047 CTIOS1-ctios Trace: [call.5000.2131420926] CallConnection(41224.0) found DeviceID(21059) AgentID(055146). 18:39:20:047 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:20:047 CTIOS1-ctios Trace: Added CallConnection(41224.0). 18:39:20:047 CTIOS1-ctios Trace: [call.5000.2131420926]::CreateCallConnection(): CallConnection(41224.0) created successfully. 18:39:20:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420926]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420926 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420926 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41224 NewConnDevID:41224 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420926 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105159))) 18:39:20:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420926.41224]:eCallDataUpdateEvent,Msk(bf0002) 18:39:20:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420926.41224]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:20:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420926.21059]:eCallBeginEvent 18:39:20:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420926]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420926 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:401 SGID:11225 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21059 CallngDevID:41224 CalldDevID:21059 LstRedirDevID:(null) AnsDevID:21059 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420926 Trnk#:0 TrnkGrp#:0) 18:39:20:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420926.41224]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:20:048 CTIOS1-ctios Trace: [call.5000.2131420926] Found CallConnection(41224.0). 18:39:20:048 CTIOS1-ctios Trace: [call.5000.2131420926] Found CallConnection(41224.0). 18:39:20:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420926.21059]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:20:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420926.41224]:eCallDataUpdateEvent,Msk(bf0002) 18:39:20:048 CTIOS1-ctios Trace: >>CG:[agent.5000.055146]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:401 SGID:11225 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11171 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21059 AGID:055146 AGInstr:21059 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055146 AGAvailStatus:0) 18:39:20:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420926.21059]:eCallDataUpdateEvent,Msk(3f0001) 18:39:20:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420926.41224]:eCallEstablishedEvent,Msk(bf01a6) 18:39:20:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420926]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420926 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:21059 HldgDevID:21059 MsgID:eCallHeldEvent DvrKey:call.5000.2131420926) 18:39:20:048 CTIOS1-ctios Trace: [call.5000.2131420926] Found CallConnection(21059.0). 18:39:20:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420926.21059]:eCallEstablishedEvent,Msk(bf01a6) 18:39:20:048 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055146]:eAgentStateEvent(eTalking),Msk(0) 18:39:20:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420926.41224]: eCallHeldEvent,Msk(bf0126) 18:39:20:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420926.21059]: eCallHeldEvent,Msk(bf000a) 18:39:20:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420927]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420927 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41234 ConnDevID:41234 MsgID:eCallBeginEvent DvrKey:call.5000.2131420927) 18:39:20:068 CTIOS1-ctios Trace: >>CG:[call.5000.2131420927]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420927 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41234 CallngDevID:41234 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420927) 18:39:20:068 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420927 18:39:20:068 CTIOS1-ctios Trace: [call.5000.2131420927] CallConnection(41234.0) found DeviceID(41234) AgentID(). 18:39:20:068 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:20:068 CTIOS1-ctios Trace: Added CallConnection(41234.0). 18:39:20:068 CTIOS1-ctios Trace: [call.5000.2131420927]::CreateCallConnection(): CallConnection(41234.0) created successfully. 18:39:20:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420927.41234]:eCallBeginEvent,Msk(bf0002) 18:39:20:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420927.41234]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:20:071 CTIOS1-ctios Trace: >>CG:[call.5000.2131420927]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420927 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420927 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41234 NewConnDevID:41234 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420927) 18:39:20:072 CTIOS1-ctios Trace: >>CG:[call.5000.2131420927]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420927 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41234 CallngDevID:41234 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420927) 18:39:20:072 CTIOS1-ctios Trace: [call.5000.2131420927] Found CallConnection(41234.0) for device 41234. 18:39:20:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420927.41234]:eCallDataUpdateEvent,Msk(bf0002) 18:39:20:072 CTIOS1-ctios Trace: >>CG:[call.5000.2131420927]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420927 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420927 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41234 NewConnDevID:41234 RCallKeyDay:151314 RCallKeyCID:207719 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420927 ICMEntUniqID:icm.151314.207719 RCallKeySeq#:1) 18:39:20:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420927.41234]:eCallOriginatedEvent,Msk(bf0002) 18:39:20:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420927.41234]:eCallDataUpdateEvent,Msk(bf0002) 18:39:20:072 CTIOS1-ctios Trace: >>CG:[call.5000.2131420927]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420927 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41234 AlrtgDevID: CallngDevID:41234 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420927 Trnk#:0 TrnkGrp#:0) 18:39:20:072 CTIOS1-ctios Trace: [call.5000.2131420927] Found CallConnection(41234.0) for device 41234. 18:39:20:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420927.41234]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:20:086 CTIOS1-ctios Trace: >>CG:[call.5000.2131420927]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420927 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41234 AlrtgDevID:51023 CallngDevID:41234 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420927 Trnk#:0 TrnkGrp#:0) 18:39:20:086 CTIOS1-ctios Trace: [call.5000.2131420927] Found CallConnection(41234.0) for device 41234. 18:39:20:086 CTIOS1-ctios Trace: [call.5000.2131420927]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:20:086 CTIOS1-ctios Trace: [call.5000.2131420927] CallConnection(41234.0) found DeviceID(51023) AgentID(33632). 18:39:20:086 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:20:086 CTIOS1-ctios Trace: >>CG:[call.5000.2131420927]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420927 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420927 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41234 NewConnDevID:41234 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420927 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105159))) 18:39:20:086 CTIOS1-ctios Trace: Added CallConnection(41234.0). 18:39:20:086 CTIOS1-ctios Trace: [call.5000.2131420927]::CreateCallConnection(): CallConnection(41234.0) created successfully. 18:39:20:086 CTIOS1-ctios Trace: >>CG:[call.5000.2131420927]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420927 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41234 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420927 Trnk#:0 TrnkGrp#:0) 18:39:20:086 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:20:086 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420927.51023]:eCallBeginEvent 18:39:20:086 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420927.41234]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:20:086 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420927.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:20:086 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420927.41234]:eCallDataUpdateEvent,Msk(bf0002) 18:39:20:086 CTIOS1-ctios Trace: [call.5000.2131420927] Found CallConnection(41234.0). 18:39:20:086 CTIOS1-ctios Trace: [call.5000.2131420927] Found CallConnection(41234.0). 18:39:20:086 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420927.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:20:086 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420927.41234]:eCallEstablishedEvent,Msk(bf01a6) 18:39:20:086 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420927.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:20:087 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:20:087 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:20:087 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:20:087 CTIOS1-ctios Trace: >>CG:[call.5000.2131420927]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420927 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420927) 18:39:20:087 CTIOS1-ctios Trace: [call.5000.2131420927] Found CallConnection(51023.0). 18:39:20:087 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420927.41234]: eCallHeldEvent,Msk(bf0126) 18:39:20:087 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420927.51023]: eCallHeldEvent,Msk(bf000a) 18:39:20:088 CTIOS1-ctios Trace: >>CG:[call.5000.46856210]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856210 CallTyp:2 ConnDevIDTyp:1 NumNamVars:8 NumNamArrs:0 CalldPtyDisp:0 ANI:0945800800 DNIS:51505 Dialed#:45229 ConnDevID:0945800800 RCallKeyDay:151314 RCallKeyCID:207647 MsgID:eCallBeginEvent DvrKey:call.5000.46856210 ecc:(...) ICMEntUniqID:icm.151314.207647 RCallKeySeq#:2) 18:39:20:088 CTIOS1-ctios Trace: >>CG:[call.5000.46856210]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856210 ConnDevIDTyp:1 SVC#:343 SVCID:8872 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0945800800 AlrtgDevID:(null) CallngDevID:0945800800 CalldDevID:51505 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856210 Trnk#:0 TrnkGrp#:0) 18:39:20:088 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856210 18:39:20:088 CTIOS1-ctios Trace: [call.5000.46856210]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0945800800. 18:39:20:089 CTIOS1-ctios Trace: CallConnection(0945800800.1) created AgentObject (Device) for DeviceID(0945800800). 18:39:20:089 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:20:089 CTIOS1-ctios Trace: Added CallConnection(0945800800.1). 18:39:20:089 CTIOS1-ctios Trace: [call.5000.46856210]::CreateCallConnection(): CallConnection(0945800800.1) created successfully. 18:39:20:089 CTIOS1-ctios Trace: >>CG:[call.5000.46856210]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856210 ConnDevIDTyp:1 SVC#:343 SVCID:8872 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:343 SGID:8871 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0945800800 AlrtgDevID:51505 CallngDevID:0945800800 CalldDevID:51505 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856210 Trnk#:0 TrnkGrp#:0) 18:39:20:089 CTIOS1-ctios Trace: [call.5000.46856210] Found CallConnection(0945800800.1) for device 0945800800. 18:39:20:089 CTIOS1-ctios Trace: [call.5000.46856210]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51505. 18:39:20:089 CTIOS1-ctios Trace: [call.5000.46856210] CallConnection(0945800800.1) found DeviceID(51505) AgentID(70005). 18:39:20:089 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856210.0945800800]:eCallBeginEvent 18:39:20:089 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:20:089 CTIOS1-ctios Trace: Added CallConnection(0945800800.1). 18:39:20:089 CTIOS1-ctios Trace: [call.5000.46856210]::CreateCallConnection(): CallConnection(0945800800.1) created successfully. 18:39:20:089 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856210.0945800800]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:20:089 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856210.51505]:eCallBeginEvent 18:39:20:089 CTIOS1-ctios Trace: <-SND[hghj-8404-4412][call.5000.46856210.51505]:eCallBeginEvent 18:39:20:089 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856210.0945800800]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:20:089 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856210.51505]:eCallDeliveredEvent(LCS:Unknown),Msk(283f0001) 18:39:20:089 CTIOS1-ctios Trace: <-SND[hghj-8404-4412][call.5000.46856210.51505]:eCallDeliveredEvent(LCS:Unknown),Msk(283f0001) 18:39:20:095 CTIOS1-ctios Trace: >>CG:[call.5000.46855211]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855211 ConnDevIDTyp:0 ConnDevID:42607 MsgID:eCallEndEvent DvrKey:call.5000.46855211) 18:39:20:095 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855211.0547530173]:eCallEndEvent 18:39:20:096 CTIOS1-ctios Trace: Removed CallConnection(0547530173.1). 18:39:20:096 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855211.42607]:eCallEndEvent 18:39:20:096 CTIOS1-ctios Trace: Removed CallConnection(42607.0). 18:39:20:096 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855211 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:20:096 CTIOS1-ctios Trace: >>CG:[agent.5000.48138]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10085 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42607 AGID:48138 AGInstr:42607 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48138 AGAvailStatus:1) 18:39:20:096 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:20:096 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:096 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:097 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:097 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:097 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:097 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:097 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:097 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48138]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:097 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:119 CTIOS1-ctios Trace: >>CG:[call.5000.2131420925]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420925 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420925 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41223 NewConnDevID:41223 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420925 ecc:(...)) 18:39:20:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420925.41223]:eCallDataUpdateEvent,Msk(bf0126) 18:39:20:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420925.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:20:121 CTIOS1-ctios Trace: >>CG:[call.5000.2131420926]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420926 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420926 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41224 NewConnDevID:41224 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420926 ecc:(...)) 18:39:20:121 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420926.41224]:eCallDataUpdateEvent,Msk(bf0126) 18:39:20:121 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420926.21059]:eCallDataUpdateEvent,Msk(bf000a) 18:39:20:126 CTIOS1-ctios Trace: >>CG:[agent.5000.48138]:eQueryAgentStatisticsConf(IID:32373444 PrphID:5000 AGExt:42607 AGID:48138 AGInstr:42607 UniqObjID:agent.5000.48138 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:81 LogdOnTimeTdy:6097 NotRdyTimeTdy:523 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:59 HdlCallsTlkTimeTdy:5751 HdlCallsTimeTdy:6102 IncCallsHldTdy:1 IncCallsHldTimeTdy:26 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:81 LogdOnTimeSess:5903 NotRdyTimeSess:330 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:52 HdlCallsTlkTimeSess:5117 HdlCallsTimeSess:5434 IncCallsHldSess:1 IncCallsHldTimeSess:26 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:291 HdlCallsAftCallTimeTdy:325 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:20:149 CTIOS1-ctios Trace: >>CG:[call.5000.2131420927]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420927 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420927 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41234 NewConnDevID:41234 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420927 ecc:(...)) 18:39:20:149 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420927.41234]:eCallDataUpdateEvent,Msk(bf0126) 18:39:20:149 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420927.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:20:154 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:39:20:154 CTIOS1-ctios Trace: Agent [agent.5000.42299] found Device [device.5000.42049]. 18:39:20:154 CTIOS1-ctios Trace: [agent.5000.42299]Attach to found Device[device.5000.42049] 18:39:20:155 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:20:155 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:155 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:155 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:155 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:155 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:155 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:155 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:155 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:300 SGID:5002 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:39:20:155 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:39:20:155 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:756 SGID:8862 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:39:20:156 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:757 SGID:8863 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:39:20:156 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:0 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:39:20:156 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:39:20:156 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(0) 18:39:20:156 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:156 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:156 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:156 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:156 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:156 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:156 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:157 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(0) 18:39:20:157 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:157 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:157 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:157 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:157 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:157 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:157 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:157 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(0) 18:39:20:157 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:157 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:158 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:158 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:158 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(0) 18:39:20:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:158 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:158 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:158 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:158 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:159 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(0) 18:39:20:159 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:159 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:159 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:159 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:159 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:159 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:159 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:159 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eNotReady),Msk(0) 18:39:20:159 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:159 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:160 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:160 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:160 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:160 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:160 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:20:202 CTIOS1-ctios Trace: [call.5000.46856205] Found CallConnection(51016.0) for device 51016. 18:39:20:244 CTIOS1-ctios Trace: [call.5000.46856205] Found CallConnection(51016.0) for device 51016. 18:39:20:247 CTIOS1-ctios Trace: >>CG:[call.5000.46855925]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855925 ConnDevIDTyp:1 ConnDevID:0946633364 MsgID:eCallEndEvent DvrKey:call.5000.46855925) 18:39:20:247 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855925 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:20:248 CTIOS1-ctios Trace: >>CG:[agent.5000.48363]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10380 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42029 AGID:48363 AGInstr:42029 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48363 AGAvailStatus:1) 18:39:20:248 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:20:248 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:248 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:248 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48363]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:248 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48363]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:248 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:248 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:249 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48363]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:275 CTIOS1-ctios Trace: >>CG:[call.5000.154709965]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709965 ConnDevIDTyp:0 ConnDevID:21041 MsgID:eCallEndEvent DvrKey:call.5000.154709965) 18:39:20:275 CTIOS1-ctios Trace: Removed CallConnection(21041.0). 18:39:20:275 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709965 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:20:275 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709965.21041]:eCallEndEvent 18:39:20:275 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709965.21041]:eCallEndEvent 18:39:20:275 CTIOS1-ctios Trace: >>CG:[agent.5000.055051]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:11163 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21041 AGID:055051 AGInstr:21041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055051 AGAvailStatus:0) 18:39:20:275 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055051]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:20:275 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055051]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:20:275 CTIOS1-ctios Trace: >>CG:[agent.5000.055051]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11163 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21041 AGID:055051 AGInstr:21041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055051 AGAvailStatus:1) 18:39:20:276 CTIOS1-ctios Trace: >>CG:[call.5000.154710022]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154710022 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:21041 ConnDevID:21041 MsgID:eCallBeginEvent DvrKey:call.5000.154710022 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105159))) 18:39:20:276 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154710022 18:39:20:276 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055051]:eAgentStateEvent(eTalking),Msk(0) 18:39:20:276 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055051]:eAgentStateEvent(eTalking),Msk(0) 18:39:20:276 CTIOS1-ctios Trace: >>CG:[call.5000.154710022]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710022 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:21041 CallngDevID:21041 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.154710022) 18:39:20:276 CTIOS1-ctios Trace: [call.5000.154710022] CallConnection(21041.0) found DeviceID(21041) AgentID(055051). 18:39:20:276 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:20:276 CTIOS1-ctios Trace: Added CallConnection(21041.0). 18:39:20:276 CTIOS1-ctios Trace: [call.5000.154710022]::CreateCallConnection(): CallConnection(21041.0) created successfully. 18:39:20:276 CTIOS1-ctios Trace: >>CG:[agent.5000.055051]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11163 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21041 AGID:055051 AGInstr:21041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055051 AGAvailStatus:0) 18:39:20:276 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710022.21041]:eCallBeginEvent,Msk(bf0002) 18:39:20:276 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710022.21041]:eCallBeginEvent,Msk(bf0002) 18:39:20:276 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710022.21041]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:20:276 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710022.21041]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:20:276 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055051]:eAgentStateEvent(eTalking),Msk(0) 18:39:20:276 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055051]:eAgentStateEvent(eTalking),Msk(0) 18:39:20:291 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:632 SVCID:6102 SG#:633 SGID:6083 SGPri:0 MonID:0 NumNamVars:10 NumNamArrs:4 MRDID:1 AGInstr:42548 ANI:0544653405 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207483 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207483 RCallKeySeq#:1 CallTypIDTag:5142 PreCallIIDTag:7991309) 18:39:20:292 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:632 SVCID:6102 SG#:633 SGID:6083 SGPri:0 MonID:0 NumNamVars:10 NumNamArrs:4 MRDID:1 AGInstr:42607 ANI:0537514967 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207544 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207544 RCallKeySeq#:1 CallTypIDTag:5142 PreCallIIDTag:7991410) 18:39:20:307 CTIOS1-ctios Trace: >>CG:[agent.5000.055051]:eQueryAgentStatisticsConf(IID:32373445 PrphID:5000 AGExt:21041 AGID:055051 AGInstr:21041 UniqObjID:agent.5000.055051 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5346 LogdOnTimeTdy:6832 NotRdyTimeTdy:2 AGOutCallsTdy:18 AGOutCallsTlkTimeTdy:1417 AGOutCallsTimeTdy:1452 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5346 LogdOnTimeSess:6832 NotRdyTimeSess:2 AGOutCallsSess:18 AGOutCallsTlkTimeSess:1417 AGOutCallsTimeSess:1452 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:4 IntCallsTimeSess:31 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:4 IntCallsTimeTdy:31 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTi 18:39:20:307 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055051]:eOnNewAgentStatisticsEvent 18:39:20:321 CTIOS1-ctios Trace: >>CG:[agent.5000.48375]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10393 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42548 AGID:48375 AGInstr:42548 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48375 AGAvailStatus:0) 18:39:20:322 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48375]:eAgentStateEvent(eReserved),Msk(0) 18:39:20:322 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48375]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:20:322 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48375]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:20:323 CTIOS1-ctios Trace: >>CG:[agent.5000.48138]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10085 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42607 AGID:48138 AGInstr:42607 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48138 AGAvailStatus:0) 18:39:20:323 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:eAgentStateEvent(eReserved),Msk(0) 18:39:20:323 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:20:323 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:20:324 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:20:324 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:20:324 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:20:324 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:20:324 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:20:324 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48138]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:20:324 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:20:334 CTIOS1-ctios Trace: >>CG:[call.5000.154710022]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154710022 CallTyp:10 ConnDevIDTyp:0 NewConnCID:154710022 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:9902136999390 ConnDevID:21041 NewConnDevID:21041 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154710022) 18:39:20:334 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710022.21041]:eCallDataUpdateEvent,Msk(bf0002) 18:39:20:334 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710022.21041]:eCallDataUpdateEvent,Msk(bf0002) 18:39:20:334 CTIOS1-ctios Trace: >>CG:[call.5000.154710022]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710022 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:21041 CallngDevID:21041 CalldDevID:9902136999390 MsgID:eCallOriginatedEvent DvrKey:call.5000.154710022) 18:39:20:334 CTIOS1-ctios Trace: [call.5000.154710022] Found CallConnection(21041.0) for device 21041. 18:39:20:334 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710022.21041]:eCallOriginatedEvent,Msk(bf0002) 18:39:20:334 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710022.21041]:eCallOriginatedEvent,Msk(bf0002) 18:39:20:376 CTIOS1-ctios Trace: >>CG:[call.5000.46856214]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856214 CallTyp:2 ConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 ANI:0537514967 DNIS:42607 Dialed#:45233 ConnDevID:0537514967 RCallKeyDay:151314 RCallKeyCID:207544 MsgID:eCallBeginEvent DvrKey:call.5000.46856214 ecc:(...) ICMEntUniqID:icm.151314.207544 RCallKeySeq#:2) 18:39:20:376 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856214 18:39:20:377 CTIOS1-ctios Trace: >>CG:[call.5000.46856214]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856214 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0537514967 AlrtgDevID:(null) CallngDevID:0537514967 CalldDevID:42607 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856214 Trnk#:0 TrnkGrp#:0) 18:39:20:377 CTIOS1-ctios Trace: [call.5000.46856214]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0537514967. 18:39:20:377 CTIOS1-ctios Trace: CallConnection(0537514967.1) created AgentObject (Device) for DeviceID(0537514967). 18:39:20:377 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:20:377 CTIOS1-ctios Trace: Added CallConnection(0537514967.1). 18:39:20:377 CTIOS1-ctios Trace: [call.5000.46856214]::CreateCallConnection(): CallConnection(0537514967.1) created successfully. 18:39:20:377 CTIOS1-ctios Trace: >>CG:[call.5000.46856214]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856214 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:633 SGID:6083 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0537514967 AlrtgDevID:42607 CallngDevID:0537514967 CalldDevID:42607 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856214 Trnk#:0 TrnkGrp#:0) 18:39:20:377 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856214.0537514967]:eCallBeginEvent 18:39:20:377 CTIOS1-ctios Trace: [call.5000.46856214] Found CallConnection(0537514967.1) for device 0537514967. 18:39:20:377 CTIOS1-ctios Trace: [call.5000.46856214]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42607. 18:39:20:377 CTIOS1-ctios Trace: [call.5000.46856214] CallConnection(0537514967.1) found DeviceID(42607) AgentID(48138). 18:39:20:377 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:20:377 CTIOS1-ctios Trace: Added CallConnection(0537514967.1). 18:39:20:377 CTIOS1-ctios Trace: [call.5000.46856214]::CreateCallConnection(): CallConnection(0537514967.1) created successfully. 18:39:20:377 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856214.0537514967]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:20:377 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856214.42607]:eCallBeginEvent 18:39:20:377 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856214.0537514967]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:20:377 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856214.42607]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:20:378 CTIOS1-ctios Trace: >>CG:[call.5000.46856215]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856215 CallTyp:2 ConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 ANI:0544653405 DNIS:42548 Dialed#:45233 ConnDevID:0544653405 RCallKeyDay:151314 RCallKeyCID:207483 MsgID:eCallBeginEvent DvrKey:call.5000.46856215 ecc:(...) ICMEntUniqID:icm.151314.207483 RCallKeySeq#:2) 18:39:20:378 CTIOS1-ctios Trace: >>CG:[call.5000.46856215]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856215 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0544653405 AlrtgDevID:(null) CallngDevID:0544653405 CalldDevID:42548 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856215 Trnk#:0 TrnkGrp#:0) 18:39:20:378 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856215 18:39:20:378 CTIOS1-ctios Trace: [call.5000.46856215]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0544653405. 18:39:20:378 CTIOS1-ctios Trace: CallConnection(0544653405.1) created AgentObject (Device) for DeviceID(0544653405). 18:39:20:378 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:20:378 CTIOS1-ctios Trace: Added CallConnection(0544653405.1). 18:39:20:378 CTIOS1-ctios Trace: [call.5000.46856215]::CreateCallConnection(): CallConnection(0544653405.1) created successfully. 18:39:20:378 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856215.0544653405]:eCallBeginEvent 18:39:20:378 CTIOS1-ctios Trace: >>CG:[call.5000.46856215]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856215 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:633 SGID:6083 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0544653405 AlrtgDevID:42548 CallngDevID:0544653405 CalldDevID:42548 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856215 Trnk#:0 TrnkGrp#:0) 18:39:20:378 CTIOS1-ctios Trace: [call.5000.46856215] Found CallConnection(0544653405.1) for device 0544653405. 18:39:20:378 CTIOS1-ctios Trace: [call.5000.46856215]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42548. 18:39:20:378 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856215.0544653405]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:20:378 CTIOS1-ctios Trace: [call.5000.46856215] CallConnection(0544653405.1) found DeviceID(42548) AgentID(48375). 18:39:20:378 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:20:378 CTIOS1-ctios Trace: Added CallConnection(0544653405.1). 18:39:20:378 CTIOS1-ctios Trace: [call.5000.46856215]::CreateCallConnection(): CallConnection(0544653405.1) created successfully. 18:39:20:379 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856215.42548]:eCallBeginEvent 18:39:20:379 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856215.0544653405]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:20:379 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856215.42548]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:20:462 CTIOS1-ctios Trace: >>CG:[call.5000.46856205]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856205 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856205 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0922211660 NewConnDevID:0922211660 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856205 ecc:(...)) 18:39:20:463 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856205.0922211660]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:20:463 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856205.51016]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:20:463 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856205.51016]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:20:485 CTIOS1-ctios Trace: >>CG:[call.5000.2131420925]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420925 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420925) 18:39:20:485 CTIOS1-ctios Trace: >>CG:[call.5000.2131420925]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420925 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41223 RelDevID:41223 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420925) 18:39:20:485 CTIOS1-ctios Trace: >>CG:[call.5000.2131420925]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420925 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41223 MsgID:eCallClearedEvent DvrKey:call.5000.2131420925) 18:39:20:485 CTIOS1-ctios Trace: >>CG:[call.5000.2131420925]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420925 ConnDevIDTyp:0 ConnDevID:41223 MsgID:eCallEndEvent DvrKey:call.5000.2131420925) 18:39:20:486 CTIOS1-ctios Trace: Removed CallConnection(41223.0). 18:39:20:486 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:20:486 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420925.41223]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:20:486 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420925.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:20:486 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420925 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:20:486 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420925.41223]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:20:486 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:20:486 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420925.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:20:486 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420925.41223]:eCallClearedEvent,Msk(3f0000) 18:39:20:486 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420925.51044]:eCallClearedEvent,Msk(3f0000) 18:39:20:486 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420925.41223]:eCallEndEvent 18:39:20:486 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420925.51044]:eCallEndEvent 18:39:20:486 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:20:486 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:486 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:508 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:39:20:508 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:39:20:508 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:20:508 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:20:508 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:20:508 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:20:508 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:20:508 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:20:509 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:20:509 CTIOS1-ctios Trace: >>CG:[call.5000.46856216]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856216 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42037 ConnDevID:42037 MsgID:eCallBeginEvent DvrKey:call.5000.46856216 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105160))) 18:39:20:509 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856216 18:39:20:509 CTIOS1-ctios Trace: >>CG:[call.5000.46856216]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856216 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42037 CallngDevID:42037 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856216) 18:39:20:509 CTIOS1-ctios Trace: [call.5000.46856216] CallConnection(42037.0) found DeviceID(42037) AgentID(48558). 18:39:20:509 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:20:509 CTIOS1-ctios Trace: Added CallConnection(42037.0). 18:39:20:509 CTIOS1-ctios Trace: [call.5000.46856216]::CreateCallConnection(): CallConnection(42037.0) created successfully. 18:39:20:509 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856216.42037]:eCallBeginEvent,Msk(bf0002) 18:39:20:509 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:0) 18:39:20:509 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856216.42037]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:20:509 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:39:20:509 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:20:509 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:20:510 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:20:510 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:20:510 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:20:510 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:20:510 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:20:519 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32373446 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5150 LogdOnTimeTdy:9494 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:325 LogdOnTimeSess:748 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:20:540 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:203 SVCID:5008 SG#:303 SGID:5014 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42029 ANI:04235242371 UsrToUsrInfo:(null) Dialed#:81112 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206431 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206431 RCallKeySeq#:4 CallTypIDTag:5006 PreCallIIDTag:7990575) 18:39:20:562 CTIOS1-ctios Trace: >>CG:[call.5000.2131420927]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420927 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420927) 18:39:20:562 CTIOS1-ctios Trace: >>CG:[call.5000.2131420927]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420927 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41234 RelDevID:41234 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420927) 18:39:20:563 CTIOS1-ctios Trace: >>CG:[call.5000.2131420927]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420927 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41234 MsgID:eCallClearedEvent DvrKey:call.5000.2131420927) 18:39:20:563 CTIOS1-ctios Trace: >>CG:[call.5000.2131420927]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420927 ConnDevIDTyp:0 ConnDevID:41234 MsgID:eCallEndEvent DvrKey:call.5000.2131420927) 18:39:20:563 CTIOS1-ctios Trace: Removed CallConnection(41234.0). 18:39:20:563 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:20:563 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420927 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:20:563 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:20:563 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420927.41234]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:20:563 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420927.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:20:563 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420927.41234]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:20:563 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420927.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:20:563 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420927.41234]:eCallClearedEvent,Msk(3f0000) 18:39:20:563 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420927.51023]:eCallClearedEvent,Msk(3f0000) 18:39:20:563 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420927.41234]:eCallEndEvent 18:39:20:563 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420927.51023]:eCallEndEvent 18:39:20:563 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:20:563 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:563 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:570 CTIOS1-ctios Trace: >>CG:[agent.5000.48363]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10380 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42029 AGID:48363 AGInstr:42029 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48363 AGAvailStatus:0) 18:39:20:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:eAgentStateEvent(eReserved),Msk(0) 18:39:20:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:20:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:20:571 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48363]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:20:571 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48363]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:20:572 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:20:572 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:20:572 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48363]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:20:594 CTIOS1-ctios Trace: ->RCV[GQ7-51-CA4F-220-dotNET_Sess(31914638)_EvtThd(4) a=4072][call.5000.46855069.42125]:eSingleStepTransferRequest 18:39:20:595 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32373447 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5983 LogdOnTimeTdy:9399 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5983 LogdOnTimeSess:9399 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:20:604 CTIOS1-ctios Trace: >>CG:[call.5000.46856217]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856217 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:04235242371 DNIS:42029 Dialed#:81112 ConnDevID:04235242371 RCallKeyDay:151314 RCallKeyCID:206431 MsgID:eCallBeginEvent DvrKey:call.5000.46856217 ecc:(...) ICMEntUniqID:icm.151314.206431 RCallKeySeq#:5) 18:39:20:604 CTIOS1-ctios Trace: >>CG:[call.5000.46856217]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856217 ConnDevIDTyp:1 SVC#:203 SVCID:5008 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:04235242371 AlrtgDevID:(null) CallngDevID:04235242371 CalldDevID:42029 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856217 Trnk#:0 TrnkGrp#:0) 18:39:20:604 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856217 18:39:20:604 CTIOS1-ctios Trace: [call.5000.46856217]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 04235242371. 18:39:20:604 CTIOS1-ctios Trace: CallConnection(04235242371.1) created AgentObject (Device) for DeviceID(04235242371). 18:39:20:604 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:20:604 CTIOS1-ctios Trace: Added CallConnection(04235242371.1). 18:39:20:604 CTIOS1-ctios Trace: [call.5000.46856217]::CreateCallConnection(): CallConnection(04235242371.1) created successfully. 18:39:20:605 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856217.04235242371]:eCallBeginEvent 18:39:20:605 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856217.04235242371]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:20:605 CTIOS1-ctios Trace: >>CG:[call.5000.46856217]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856217 ConnDevIDTyp:1 SVC#:203 SVCID:5008 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:303 SGID:5014 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:04235242371 AlrtgDevID:42029 CallngDevID:04235242371 CalldDevID:42029 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856217 Trnk#:0 TrnkGrp#:0) 18:39:20:605 CTIOS1-ctios Trace: [call.5000.46856217] Found CallConnection(04235242371.1) for device 04235242371. 18:39:20:605 CTIOS1-ctios Trace: [call.5000.46856217]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42029. 18:39:20:605 CTIOS1-ctios Trace: [call.5000.46856217] CallConnection(04235242371.1) found DeviceID(42029) AgentID(48363). 18:39:20:605 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:20:605 CTIOS1-ctios Trace: Added CallConnection(04235242371.1). 18:39:20:605 CTIOS1-ctios Trace: [call.5000.46856217]::CreateCallConnection(): CallConnection(04235242371.1) created successfully. 18:39:20:605 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856217.42029]:eCallBeginEvent 18:39:20:605 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856217.04235242371]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:20:605 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856217.42029]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:20:612 CTIOS1-ctios Trace: >>CG:[call.5000.154709763]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709763 ConnDevIDTyp:0 ConnDevID:21068 MsgID:eCallEndEvent DvrKey:call.5000.154709763) 18:39:20:612 CTIOS1-ctios Trace: Removed CallConnection(21068.0). 18:39:20:612 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709763 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:20:612 CTIOS1-ctios Trace: >>CG:[agent.5000.055132]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:11170 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21068 AGID:055132 AGInstr:21068 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055132 AGAvailStatus:0) 18:39:20:612 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709763.21068]:eCallEndEvent 18:39:20:612 CTIOS1-ctios Trace: <-SND[G-4-22560-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709763.21068]:eCallEndEvent 18:39:20:612 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055132]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:20:612 CTIOS1-ctios Trace: <-SND[G-4-22560-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055132]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:20:613 CTIOS1-ctios Trace: >>CG:[agent.5000.055132]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11170 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21068 AGID:055132 AGInstr:21068 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055132 AGAvailStatus:1) 18:39:20:613 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055132]:eAgentStateEvent(eTalking),Msk(0) 18:39:20:613 CTIOS1-ctios Trace: <-SND[G-4-22560-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055132]:eAgentStateEvent(eTalking),Msk(0) 18:39:20:613 CTIOS1-ctios Trace: >>CG:[call.5000.154710023]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154710023 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:21068 ConnDevID:21068 MsgID:eCallBeginEvent DvrKey:call.5000.154710023 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105160))) 18:39:20:613 CTIOS1-ctios Trace: >>CG:[call.5000.154710023]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710023 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:21068 CallngDevID:21068 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.154710023) 18:39:20:613 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154710023 18:39:20:613 CTIOS1-ctios Trace: [call.5000.154710023] CallConnection(21068.0) found DeviceID(21068) AgentID(055132). 18:39:20:613 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:20:613 CTIOS1-ctios Trace: Added CallConnection(21068.0). 18:39:20:613 CTIOS1-ctios Trace: [call.5000.154710023]::CreateCallConnection(): CallConnection(21068.0) created successfully. 18:39:20:613 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710023.21068]:eCallBeginEvent,Msk(bf0002) 18:39:20:613 CTIOS1-ctios Trace: <-SND[G-4-22560-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710023.21068]:eCallBeginEvent,Msk(bf0002) 18:39:20:613 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710023.21068]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:20:613 CTIOS1-ctios Trace: <-SND[G-4-22560-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710023.21068]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:20:613 CTIOS1-ctios Trace: >>CG:[agent.5000.055132]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11170 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21068 AGID:055132 AGInstr:21068 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055132 AGAvailStatus:0) 18:39:20:614 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055132]:eAgentStateEvent(eTalking),Msk(0) 18:39:20:614 CTIOS1-ctios Trace: <-SND[G-4-22560-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055132]:eAgentStateEvent(eTalking),Msk(0) 18:39:20:643 CTIOS1-ctios Trace: >>CG:[agent.5000.055132]:eQueryAgentStatisticsConf(IID:32373449 PrphID:5000 AGExt:21068 AGID:055132 AGInstr:21068 UniqObjID:agent.5000.055132 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:3102 LogdOnTimeTdy:5647 NotRdyTimeTdy:94 AGOutCallsTdy:14 AGOutCallsTlkTimeTdy:1676 AGOutCallsTimeTdy:2432 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:3102 LogdOnTimeSess:5647 NotRdyTimeSess:94 AGOutCallsSess:14 AGOutCallsTlkTimeSess:1676 AGOutCallsTimeSess:2432 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:1 IntCallsTimeSess:16 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:1 IntCallsTimeTdy:16 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCalls 18:39:20:644 CTIOS1-ctios Trace: <-SND[G-4-22560-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055132]:eOnNewAgentStatisticsEvent 18:39:20:700 CTIOS1-ctios Trace: >>CG:[call.5000.46856216]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856216 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42037 RelDevID:42037 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856216) 18:39:20:700 CTIOS1-ctios Trace: >>CG:[call.5000.46856216]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856216 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42037 MsgID:eCallClearedEvent DvrKey:call.5000.46856216) 18:39:20:700 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856216.42037]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:20:700 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856216.42037]:eCallClearedEvent,Msk(3f0000) 18:39:20:700 CTIOS1-ctios Trace: >>CG:[call.5000.46856216]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856216 ConnDevIDTyp:0 ConnDevID:42037 MsgID:eCallEndEvent DvrKey:call.5000.46856216) 18:39:20:700 CTIOS1-ctios Trace: Removed CallConnection(42037.0). 18:39:20:700 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856216 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:20:701 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856216.42037]:eCallEndEvent 18:39:20:701 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:39:20:701 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:20:701 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:701 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:701 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:701 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:701 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:701 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:702 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:20:728 CTIOS1-ctios Trace: [call.5000.46855069] Found CallConnection(42125.0) for device 42125. 18:39:20:729 CTIOS1-ctios Trace: [call.5000.46855069] Found CallConnection(42125.0) for device 42125. 18:39:20:730 CTIOS1-ctios Trace: >>CG:[call.5000.2131420928]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420928 CallTyp:12 ConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:4237808449 DNIS:81142 CallrEntrDig:81142 ConnDevID:42125 RCallKeyDay:151314 RCallKeyCID:205953 MsgID:eCallBeginEvent DvrKey:call.5000.2131420928 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429104894)) ICMEntUniqID:icm.151314.205953 RCallKeySeq#:3) 18:39:20:730 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420928 18:39:20:731 CTIOS1-ctios Trace: >>CG:[call.5000.46855069]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855069 NumParties:1 SecDevIDTyp:0 SecCID:2131420928 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:4237808449 SecDevID:42125 TfrgDevID:42125 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46855069ConnectedParty[1]:(ConnPtyCID:46855069 ConnPtyDevIDTyp:1 ConnPtyDevID:4237808449)) 18:39:20:731 CTIOS1-ctios Trace: [call.5000.46855069] Found CallConnection(42125.0). 18:39:20:731 CTIOS1-ctios Trace: >>CG:[call.5000.2131420928]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855069 NumParties:1 SecDevIDTyp:0 SecCID:2131420928 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:4237808449 SecDevID:42125 TfrgDevID:42125 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420928ConnectedParty[1]:(ConnPtyCID:46855069 ConnPtyDevIDTyp:1 ConnPtyDevID:4237808449)) 18:39:20:731 CTIOS1-ctios Trace: [call.5000.2131420928]::FindTransferCommonDeviceID Calls [call.5000.46855069] and [call.5000.2131420928] do not appear to have a common Device. Tranferring Device [42125] is set as common device 18:39:20:731 CTIOS1-ctios Trace: [call.5000.46855069] Found CallConnection(42125.0). 18:39:20:731 CTIOS1-ctios Trace: [call.5000.46855069] Found CallConnection(42125.0). 18:39:20:731 CTIOS1-ctios Trace: Removed CallConnection(42125.0). 18:39:20:731 CTIOS1-ctios Trace: Added CallConnection(4237808449.1). 18:39:20:731 CTIOS1-ctios Trace: [call.5000.2131420928] Moved CallConnection[4237808449.1] from [call.5000.46855069] to [call.5000.2131420928]. 18:39:20:732 CTIOS1-ctios Trace: >>CG:[call.5000.2131420928]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420928 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420928 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:42125 NewConnDevID:4237808449 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420928) 18:39:20:732 CTIOS1-ctios Trace: >>CG:[call.5000.2131420928]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420928 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4237808449 RelDevID:4237808449 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420928) 18:39:20:733 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855069.42125]:eCallTransferredEvent,Msk(bf01a6) 18:39:20:733 CTIOS1-ctios Trace: <-SND[GQ7-51-CA4F-220-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855069.42125]:eCallTransferredEvent,Msk(bf01a6) 18:39:20:733 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855069.42125]:eCallTransferredEvent,Msk(bf01a6) 18:39:20:733 CTIOS1-ctios Trace: <-SND[GQ7-51-CA4F-220-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855069.42125]:eCallTransferredEvent,Msk(bf01a6) 18:39:20:733 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855069.42125]:eCallEndEvent 18:39:20:733 CTIOS1-ctios Trace: <-SND[GQ7-51-CA4F-220-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855069.42125]:eCallEndEvent 18:39:20:733 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855069.4237808449]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:20:733 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420928.4237808449]:eCallTransferredEvent,Msk(bf01a6) 18:39:20:734 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420928.4237808449]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:20:734 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420928.4237808449]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:20:734 CTIOS1-ctios Trace: >>CG:[call.5000.2131420928]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420928 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42125 MsgID:eCallClearedEvent DvrKey:call.5000.2131420928) 18:39:20:734 CTIOS1-ctios Trace: >>CG:[call.5000.2131420928]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420928 ConnDevIDTyp:1 ConnDevID:4237808449 MsgID:eCallEndEvent DvrKey:call.5000.2131420928) 18:39:20:734 CTIOS1-ctios Trace: Removed CallConnection(4237808449.1). 18:39:20:734 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420928 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:20:734 CTIOS1-ctios Trace: >>CG:[call.5000.46855069]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855069 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4237808449 MsgID:eCallClearedEvent DvrKey:call.5000.46855069) 18:39:20:734 CTIOS1-ctios Trace: >>CG:[agent.5000.4072]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:6492 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42125 AGID:4072 AGInstr:42125 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.4072 AGAvailStatus:0) 18:39:20:734 CTIOS1-ctios Trace: [agent.5000.4072]: Current Wrapup Mode = 3 18:39:20:734 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420928.4237808449]:eCallClearedEvent,Msk(3f0000) 18:39:20:734 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420928.4237808449]:eCallEndEvent 18:39:20:734 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4072]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:39:20:735 CTIOS1-ctios Trace: <-SND[GQ7-51-CA4F-220-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4072]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:39:20:735 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4072]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:20:735 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4072]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:20:735 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4072]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:20:735 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4072]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:20:735 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4072]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:20:735 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4072]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:20:735 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4072]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:20:757 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42242 ANI:0524261321 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207362 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207362 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7991106) 18:39:20:757 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:20:766 CTIOS1-ctios Trace: >>CG:[agent.5000.4072]:eQueryAgentStatisticsConf(IID:32373450 PrphID:5000 AGExt:42125 AGID:4072 AGInstr:42125 UniqObjID:agent.5000.4072 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1567 LogdOnTimeTdy:6087 NotRdyTimeTdy:261 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:23 HdlCallsTlkTimeTdy:3802 HdlCallsTimeTdy:3966 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1567 LogdOnTimeSess:6087 NotRdyTimeSess:261 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:23 HdlCallsTlkTimeSess:3802 HdlCallsTimeSess:3966 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:164 HdlCallsAftCallTimeTdy:164 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTi 18:39:20:766 CTIOS1-ctios Trace: <-SND[GQ7-51-CA4F-220-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4072]:eOnNewAgentStatisticsEvent 18:39:20:786 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9433 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42242 AGID:42518 AGInstr:42242 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42518 AGAvailStatus:0) 18:39:20:786 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eAgentStateEvent(eReserved),Msk(0) 18:39:20:786 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:eAgentStateEvent(eReserved),Msk(0) 18:39:20:786 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:20:787 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:20:787 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:20:787 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:20:787 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:20:787 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:20:787 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:20:823 CTIOS1-ctios Trace: >>CG:[call.5000.46856218]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856218 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0524261321 DNIS:42242 Dialed#:45233 ConnDevID:0524261321 RCallKeyDay:151314 RCallKeyCID:207362 MsgID:eCallBeginEvent DvrKey:call.5000.46856218 ecc:(...) ICMEntUniqID:icm.151314.207362 RCallKeySeq#:2) 18:39:20:823 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856218 18:39:20:823 CTIOS1-ctios Trace: >>CG:[call.5000.46856218]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856218 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0524261321 AlrtgDevID:(null) CallngDevID:0524261321 CalldDevID:42242 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856218 Trnk#:0 TrnkGrp#:0) 18:39:20:823 CTIOS1-ctios Trace: [call.5000.46856218]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0524261321. 18:39:20:823 CTIOS1-ctios Trace: CallConnection(0524261321.1) created AgentObject (Device) for DeviceID(0524261321). 18:39:20:823 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:20:823 CTIOS1-ctios Trace: Added CallConnection(0524261321.1). 18:39:20:823 CTIOS1-ctios Trace: [call.5000.46856218]::CreateCallConnection(): CallConnection(0524261321.1) created successfully. 18:39:20:823 CTIOS1-ctios Trace: >>CG:[call.5000.46856218]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856218 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0524261321 AlrtgDevID:42242 CallngDevID:0524261321 CalldDevID:42242 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856218 Trnk#:0 TrnkGrp#:0) 18:39:20:823 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856218.0524261321]:eCallBeginEvent 18:39:20:823 CTIOS1-ctios Trace: [call.5000.46856218] Found CallConnection(0524261321.1) for device 0524261321. 18:39:20:823 CTIOS1-ctios Trace: [call.5000.46856218]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42242. 18:39:20:823 CTIOS1-ctios Trace: [call.5000.46856218] CallConnection(0524261321.1) found DeviceID(42242) AgentID(42518). 18:39:20:823 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:20:823 CTIOS1-ctios Trace: Added CallConnection(0524261321.1). 18:39:20:823 CTIOS1-ctios Trace: [call.5000.46856218]::CreateCallConnection(): CallConnection(0524261321.1) created successfully. 18:39:20:823 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856218.0524261321]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:20:823 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856218.42242]:eCallBeginEvent 18:39:20:823 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856218.42242]:eCallBeginEvent 18:39:20:823 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856218.0524261321]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:20:824 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856218.42242]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:20:824 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856218.42242]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:20:889 CTIOS1-ctios Trace: ->RCV[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4) a=48501][agent.5000.48501]:eSetAgentStateRequest(eNotReady) 18:39:20:981 CTIOS1-ctios Trace: >>CG:[agent.5000.42287]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8729 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42220 AGID:42287 AGInstr:42220 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42287 AGAvailStatus:0) 18:39:20:982 CTIOS1-ctios Trace: >>CG:[call.5000.46856211]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856211 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856211 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0515110507 NewConnDevID:0515110507 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856211 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105160))) 18:39:20:982 CTIOS1-ctios Trace: >>CG:[call.5000.46856211]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856211 ConnDevIDTyp:0 SVC#:201 SVCID:5006 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:301 SGID:5012 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42220 CallngDevID:0515110507 CalldDevID:42220 LstRedirDevID:(null) AnsDevID:42220 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856211 Trnk#:0 TrnkGrp#:0) 18:39:20:982 CTIOS1-ctios Trace: [call.5000.46856211] Found CallConnection(0515110507.1). 18:39:20:982 CTIOS1-ctios Trace: [call.5000.46856211] Found CallConnection(0515110507.1). 18:39:20:982 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:eAgentStateEvent(eTalking),Msk(0) 18:39:20:982 CTIOS1-ctios Trace: <-SND[GD2-237-B3D0-7044-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:eAgentStateEvent(eTalking),Msk(0) 18:39:20:982 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:20:982 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:20:983 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:20:983 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:20:983 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:20:983 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42287]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:20:983 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42287]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:20:983 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856211.0515110507]:eCallDataUpdateEvent,Msk(bf0002) 18:39:20:983 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856211.42220]:eCallDataUpdateEvent,Msk(3f0001) 18:39:20:983 CTIOS1-ctios Trace: <-SND[GD2-237-B3D0-7044-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856211.42220]:eCallDataUpdateEvent,Msk(3f0001) 18:39:20:983 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856211.0515110507]:eCallEstablishedEvent,Msk(bf01a6) 18:39:20:983 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856211.42220]:eCallEstablishedEvent,Msk(bf01a6) 18:39:20:983 CTIOS1-ctios Trace: <-SND[GD2-237-B3D0-7044-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856211.42220]:eCallEstablishedEvent,Msk(bf01a6) 18:39:21:039 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10672 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42042 AGID:48501 AGInstr:42042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48501 AGAvailStatus:0) 18:39:21:039 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:21:039 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:21:039 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:21:039 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:21:039 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:21:039 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:21:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:21:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:21:040 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:21:040 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eSetAgentStateConf(UniqObjID:agent.5000.48501 MsgID:eSetAgentStateConf TgtCILClntID:FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)) 18:39:21:040 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eSetAgentStateConf 18:39:21:082 CTIOS1-ctios Trace: >>CG:[agent.5000.70005]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:343 SGID:8871 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8923 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51505 AGID:70005 AGInstr:51505 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.70005 AGAvailStatus:0) 18:39:21:083 CTIOS1-ctios Trace: <-SND[37096][agent.5000.70005]:eAgentStateEvent(eTalking),Msk(0) 18:39:21:083 CTIOS1-ctios Trace: <-SND[hghj-8404-4412][agent.5000.70005]:eAgentStateEvent(eTalking),Msk(0) 18:39:21:083 CTIOS1-ctios Trace: >>CG:[call.5000.46856210]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856210 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856210 NewConnDevIDTyp:1 NumNamVars:8 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0945800800 NewConnDevID:0945800800 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856210 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105160))) 18:39:21:083 CTIOS1-ctios Trace: >>CG:[call.5000.46856210]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856210 ConnDevIDTyp:0 SVC#:343 SVCID:8872 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:343 SGID:8871 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51505 CallngDevID:0945800800 CalldDevID:51505 LstRedirDevID:(null) AnsDevID:51505 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856210 Trnk#:0 TrnkGrp#:0) 18:39:21:083 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856210.0945800800]:eCallDataUpdateEvent,Msk(bf0002) 18:39:21:083 CTIOS1-ctios Trace: [call.5000.46856210] Found CallConnection(0945800800.1). 18:39:21:083 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856210.51505]:eCallDataUpdateEvent,Msk(283f0001) 18:39:21:083 CTIOS1-ctios Trace: [call.5000.46856210] Found CallConnection(0945800800.1). 18:39:21:083 CTIOS1-ctios Trace: <-SND[hghj-8404-4412][call.5000.46856210.51505]:eCallDataUpdateEvent,Msk(283f0001) 18:39:21:083 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856210.0945800800]:eCallEstablishedEvent,Msk(bf01a6) 18:39:21:083 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856210.51505]:eCallEstablishedEvent,Msk(28bf01a6) 18:39:21:084 CTIOS1-ctios Trace: <-SND[hghj-8404-4412][call.5000.46856210.51505]:eCallEstablishedEvent,Msk(28bf01a6) 18:39:21:278 CTIOS1-ctios Trace: [call.5000.46855677] Found CallConnection(51072.0) for device 51072. 18:39:21:279 CTIOS1-ctios Trace: [call.5000.46855677] Found CallConnection(51072.0) for device 51072. 18:39:21:280 CTIOS1-ctios Trace: >>CG:[call.5000.46855677]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855677 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51072 RelDevID:51072 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855677) 18:39:21:280 CTIOS1-ctios Trace: >>CG:[call.5000.46855677]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855677 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0546618000 RelDevID:0546618000 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855677) 18:39:21:281 CTIOS1-ctios Trace: >>CG:[call.5000.46855677]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855677 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0546618000 MsgID:eCallClearedEvent DvrKey:call.5000.46855677) 18:39:21:281 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855677.0546618000]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:21:281 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855677.51072]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:21:281 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855677.0546618000]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:21:281 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855677.51072]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:21:281 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855677.0546618000]:eCallClearedEvent,Msk(3f0000) 18:39:21:281 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855677.51072]:eCallClearedEvent,Msk(3f0000) 18:39:21:281 CTIOS1-ctios Trace: >>CG:[agent.5000.33630]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10274 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51072 AGID:33630 AGInstr:51072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33630 AGAvailStatus:0) 18:39:21:282 CTIOS1-ctios Trace: [agent.5000.33630]: Current Wrapup Mode = 0 18:39:21:282 CTIOS1-ctios Trace: [call.5000.46855677.51072] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:21:282 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33630]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:21:282 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33630]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:21:282 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33630]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:21:283 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:666 SVCID:9749 SG#:666 SGID:9750 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42163 ANI:4237808449 UsrToUsrInfo:(null) Dialed#:81142 CallrEntrDig:81142 RCallKeyDay:151314 RCallKeyCID:205953 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.205953 RCallKeySeq#:4 CallTypIDTag:5262 PreCallIIDTag:7991714) 18:39:21:283 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:21:314 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5864 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42163 AGID:3693 AGInstr:42163 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3693 AGAvailStatus:0) 18:39:21:314 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:eAgentStateEvent(eReserved),Msk(0) 18:39:21:314 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eAgentStateEvent(eReserved),Msk(0) 18:39:21:314 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:21:314 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:21:314 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:21:314 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:21:314 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:21:315 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:21:315 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:21:353 CTIOS1-ctios Trace: >>CG:[call.5000.46856219]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856219 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:4237808449 DNIS:42163 Dialed#:81142 CallrEntrDig:81142 ConnDevID:4237808449 RCallKeyDay:151314 RCallKeyCID:205953 MsgID:eCallBeginEvent DvrKey:call.5000.46856219 ecc:(...) ICMEntUniqID:icm.151314.205953 RCallKeySeq#:5) 18:39:21:353 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856219 18:39:21:353 CTIOS1-ctios Trace: >>CG:[call.5000.46856219]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856219 ConnDevIDTyp:1 SVC#:666 SVCID:9749 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4237808449 AlrtgDevID:(null) CallngDevID:4237808449 CalldDevID:42163 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856219 Trnk#:0 TrnkGrp#:0) 18:39:21:353 CTIOS1-ctios Trace: [call.5000.46856219]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4237808449. 18:39:21:353 CTIOS1-ctios Trace: CallConnection(4237808449.1) created AgentObject (Device) for DeviceID(4237808449). 18:39:21:353 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:21:353 CTIOS1-ctios Trace: Added CallConnection(4237808449.1). 18:39:21:353 CTIOS1-ctios Trace: [call.5000.46856219]::CreateCallConnection(): CallConnection(4237808449.1) created successfully. 18:39:21:354 CTIOS1-ctios Trace: >>CG:[call.5000.46856219]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856219 ConnDevIDTyp:1 SVC#:666 SVCID:9749 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:666 SGID:9750 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4237808449 AlrtgDevID:42163 CallngDevID:4237808449 CalldDevID:42163 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856219 Trnk#:0 TrnkGrp#:0) 18:39:21:354 CTIOS1-ctios Trace: [call.5000.46856219] Found CallConnection(4237808449.1) for device 4237808449. 18:39:21:354 CTIOS1-ctios Trace: [call.5000.46856219]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42163. 18:39:21:354 CTIOS1-ctios Trace: [call.5000.46856219] CallConnection(4237808449.1) found DeviceID(42163) AgentID(3693). 18:39:21:354 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:21:354 CTIOS1-ctios Trace: Added CallConnection(4237808449.1). 18:39:21:354 CTIOS1-ctios Trace: [call.5000.46856219]::CreateCallConnection(): CallConnection(4237808449.1) created successfully. 18:39:21:354 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856219.4237808449]:eCallBeginEvent 18:39:21:354 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856219.4237808449]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:21:354 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856219.42163]:eCallBeginEvent 18:39:21:354 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856219.42163]:eCallBeginEvent 18:39:21:354 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856219.4237808449]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:21:354 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856219.42163]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:21:354 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856219.42163]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:21:358 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:634 SVCID:6086 SG#:635 SGID:6079 SGPri:0 MonID:0 NumNamVars:9 NumNamArrs:4 MRDID:1 AGInstr:21035 ANI:0614588231 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207646 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207646 RCallKeySeq#:1 CallTypIDTag:5112 PreCallIIDTag:7991582) 18:39:21:359 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:634 SVCID:6086 SG#:635 SGID:6079 SGPri:0 MonID:0 NumNamVars:9 NumNamArrs:4 MRDID:1 AGInstr:21251 ANI:223402558 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207625 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207625 RCallKeySeq#:1 CallTypIDTag:5112 PreCallIIDTag:7991542) 18:39:21:387 CTIOS1-ctios Trace: >>CG:[agent.5000.48138]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10085 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42607 AGID:48138 AGInstr:42607 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48138 AGAvailStatus:0) 18:39:21:387 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:eAgentStateEvent(eTalking),Msk(0) 18:39:21:387 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:21:387 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:21:388 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:21:388 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:21:388 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:21:388 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:21:388 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:21:388 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48138]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:21:388 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48138]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:21:389 CTIOS1-ctios Trace: >>CG:[call.5000.46856214]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856214 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856214 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0537514967 NewConnDevID:0537514967 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856214 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105160))) 18:39:21:389 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856214.0537514967]:eCallDataUpdateEvent,Msk(bf0002) 18:39:21:389 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856214.42607]:eCallDataUpdateEvent,Msk(3f0001) 18:39:21:389 CTIOS1-ctios Trace: >>CG:[call.5000.46856214]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856214 ConnDevIDTyp:0 SVC#:632 SVCID:6102 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:633 SGID:6083 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42607 CallngDevID:0537514967 CalldDevID:42607 LstRedirDevID:(null) AnsDevID:42607 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856214 Trnk#:0 TrnkGrp#:0) 18:39:21:389 CTIOS1-ctios Trace: [call.5000.46856214] Found CallConnection(0537514967.1). 18:39:21:389 CTIOS1-ctios Trace: [call.5000.46856214] Found CallConnection(0537514967.1). 18:39:21:389 CTIOS1-ctios Trace: >>CG:[agent.5000.48375]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10393 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42548 AGID:48375 AGInstr:42548 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48375 AGAvailStatus:0) 18:39:21:389 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856214.0537514967]:eCallEstablishedEvent,Msk(bf01a6) 18:39:21:389 CTIOS1-ctios Trace: >>CG:[call.5000.46856215]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856215 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856215 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0544653405 NewConnDevID:0544653405 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856215 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105160))) 18:39:21:389 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856214.42607]:eCallEstablishedEvent,Msk(bf01a6) 18:39:21:389 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48375]:eAgentStateEvent(eTalking),Msk(0) 18:39:21:389 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48375]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:21:390 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48375]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:21:390 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856215.0544653405]:eCallDataUpdateEvent,Msk(bf0002) 18:39:21:390 CTIOS1-ctios Trace: >>CG:[call.5000.46856215]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856215 ConnDevIDTyp:0 SVC#:632 SVCID:6102 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:633 SGID:6083 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42548 CallngDevID:0544653405 CalldDevID:42548 LstRedirDevID:(null) AnsDevID:42548 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856215 Trnk#:0 TrnkGrp#:0) 18:39:21:390 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856215.42548]:eCallDataUpdateEvent,Msk(3f0001) 18:39:21:390 CTIOS1-ctios Trace: [call.5000.46856215] Found CallConnection(0544653405.1). 18:39:21:390 CTIOS1-ctios Trace: [call.5000.46856215] Found CallConnection(0544653405.1). 18:39:21:390 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856215.0544653405]:eCallEstablishedEvent,Msk(bf01a6) 18:39:21:390 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856215.42548]:eCallEstablishedEvent,Msk(bf01a6) 18:39:21:391 CTIOS1-ctios Trace: >>CG:[agent.5000.33716]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10767 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21035 AGID:33716 AGInstr:21035 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33716 AGAvailStatus:0) 18:39:21:391 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33716]:eAgentStateEvent(eReserved),Msk(0) 18:39:21:392 CTIOS1-ctios Trace: >>CG:[agent.5000.9503]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:6243 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21251 AGID:9503 AGInstr:21251 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9503 AGAvailStatus:0) 18:39:21:393 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9503]:eAgentStateEvent(eReserved),Msk(0) 18:39:21:431 CTIOS1-ctios Trace: [call.5000.46856127] Found CallConnection(42537.0) for device 42537. 18:39:21:431 CTIOS1-ctios Trace: [call.5000.46856127] Found CallConnection(42537.0) for device 42537. 18:39:21:433 CTIOS1-ctios Trace: >>CG:[call.5000.46856127]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856127 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42537 RelDevID:42537 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856127) 18:39:21:433 CTIOS1-ctios Trace: >>CG:[call.5000.46856127]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856127 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:04235220558 RelDevID:04235220558 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856127) 18:39:21:433 CTIOS1-ctios Trace: >>CG:[call.5000.46856127]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856127 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:04235220558 MsgID:eCallClearedEvent DvrKey:call.5000.46856127) 18:39:21:433 CTIOS1-ctios Trace: >>CG:[agent.5000.48062]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9901 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42537 AGID:48062 AGInstr:42537 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48062 AGAvailStatus:0) 18:39:21:433 CTIOS1-ctios Trace: [agent.5000.48062]: Current Wrapup Mode = 3 18:39:21:433 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856127.04235220558]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:21:433 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856127.42537]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:21:433 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856127.42537]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:21:433 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856127.04235220558]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:21:433 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856127.42537]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:21:433 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856127.42537]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:21:434 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856127.04235220558]:eCallClearedEvent,Msk(3f0000) 18:39:21:434 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856127.42537]:eCallClearedEvent,Msk(3f0000) 18:39:21:434 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856127.42537]:eCallClearedEvent,Msk(3f0000) 18:39:21:434 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48062]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:21:434 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48062]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:21:434 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48062]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:21:434 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48062]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:21:444 CTIOS1-ctios Trace: ->RCV[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4) a=42586][agent.5000.42586]:eSetAgentStateRequest(eNotReady) 18:39:21:458 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eNotReady) 18:39:21:478 CTIOS1-ctios Trace: >>CG:[call.5000.198845552]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845552 CallTyp:2 ConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 ANI:223402558 DNIS:21251 Dialed#:45433 ConnDevID:223402558 RCallKeyDay:151314 RCallKeyCID:207625 MsgID:eCallBeginEvent DvrKey:call.5000.198845552 ecc:(...) ICMEntUniqID:icm.151314.207625 RCallKeySeq#:2) 18:39:21:478 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845552 18:39:21:478 CTIOS1-ctios Trace: >>CG:[call.5000.198845552]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845552 ConnDevIDTyp:1 SVC#:634 SVCID:6086 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:223402558 AlrtgDevID:(null) CallngDevID:223402558 CalldDevID:21251 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845552 Trnk#:0 TrnkGrp#:0) 18:39:21:479 CTIOS1-ctios Trace: [call.5000.198845552]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 223402558. 18:39:21:479 CTIOS1-ctios Trace: CallConnection(223402558.1) created AgentObject (Device) for DeviceID(223402558). 18:39:21:479 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:21:479 CTIOS1-ctios Trace: Added CallConnection(223402558.1). 18:39:21:479 CTIOS1-ctios Trace: [call.5000.198845552]::CreateCallConnection(): CallConnection(223402558.1) created successfully. 18:39:21:479 CTIOS1-ctios Trace: >>CG:[call.5000.198845552]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845552 ConnDevIDTyp:1 SVC#:634 SVCID:6086 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:635 SGID:6079 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:223402558 AlrtgDevID:21251 CallngDevID:223402558 CalldDevID:21251 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845552 Trnk#:0 TrnkGrp#:0) 18:39:21:479 CTIOS1-ctios Trace: [call.5000.198845552] Found CallConnection(223402558.1) for device 223402558. 18:39:21:479 CTIOS1-ctios Trace: [call.5000.198845552]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21251. 18:39:21:479 CTIOS1-ctios Trace: [call.5000.198845552] CallConnection(223402558.1) found DeviceID(21251) AgentID(9503). 18:39:21:479 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:21:479 CTIOS1-ctios Trace: Added CallConnection(223402558.1). 18:39:21:479 CTIOS1-ctios Trace: [call.5000.198845552]::CreateCallConnection(): CallConnection(223402558.1) created successfully. 18:39:21:479 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845552.223402558]:eCallBeginEvent 18:39:21:479 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845552.223402558]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:21:479 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845552.21251]:eCallBeginEvent 18:39:21:479 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845552.223402558]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:21:479 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845552.21251]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:21:491 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42237 ANI:0937865243 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207511 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207511 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7991351) 18:39:21:498 CTIOS1-ctios Trace: >>CG:[call.5000.198845551]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845551 CallTyp:2 ConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 ANI:0614588231 DNIS:21035 Dialed#:45433 ConnDevID:0614588231 RCallKeyDay:151314 RCallKeyCID:207646 MsgID:eCallBeginEvent DvrKey:call.5000.198845551 ecc:(...) ICMEntUniqID:icm.151314.207646 RCallKeySeq#:2) 18:39:21:498 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845551 18:39:21:498 CTIOS1-ctios Trace: >>CG:[call.5000.198845551]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845551 ConnDevIDTyp:1 SVC#:634 SVCID:6086 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0614588231 AlrtgDevID:(null) CallngDevID:0614588231 CalldDevID:21035 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845551 Trnk#:0 TrnkGrp#:0) 18:39:21:498 CTIOS1-ctios Trace: [call.5000.198845551]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0614588231. 18:39:21:498 CTIOS1-ctios Trace: CallConnection(0614588231.1) created AgentObject (Device) for DeviceID(0614588231). 18:39:21:499 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:21:499 CTIOS1-ctios Trace: Added CallConnection(0614588231.1). 18:39:21:499 CTIOS1-ctios Trace: [call.5000.198845551]::CreateCallConnection(): CallConnection(0614588231.1) created successfully. 18:39:21:499 CTIOS1-ctios Trace: >>CG:[call.5000.198845551]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845551 ConnDevIDTyp:1 SVC#:634 SVCID:6086 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:635 SGID:6079 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0614588231 AlrtgDevID:21035 CallngDevID:0614588231 CalldDevID:21035 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845551 Trnk#:0 TrnkGrp#:0) 18:39:21:499 CTIOS1-ctios Trace: [call.5000.198845551] Found CallConnection(0614588231.1) for device 0614588231. 18:39:21:499 CTIOS1-ctios Trace: [call.5000.198845551]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21035. 18:39:21:499 CTIOS1-ctios Trace: [call.5000.198845551] CallConnection(0614588231.1) found DeviceID(21035) AgentID(33716). 18:39:21:499 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:21:499 CTIOS1-ctios Trace: Added CallConnection(0614588231.1). 18:39:21:499 CTIOS1-ctios Trace: [call.5000.198845551]::CreateCallConnection(): CallConnection(0614588231.1) created successfully. 18:39:21:499 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845551.0614588231]:eCallBeginEvent 18:39:21:499 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845551.0614588231]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:21:499 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845551.21035]:eCallBeginEvent 18:39:21:499 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845551.0614588231]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:21:499 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845551.21035]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:21:521 CTIOS1-ctios Trace: >>CG:[agent.5000.48795]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11121 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42237 AGID:48795 AGInstr:42237 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48795 AGAvailStatus:0) 18:39:21:521 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48795]:eAgentStateEvent(eReserved),Msk(0) 18:39:21:521 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48795]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:21:521 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48795]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:21:521 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48795]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:21:521 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48795]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:21:521 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48795]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:21:521 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48795]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:21:522 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48795]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:21:545 CTIOS1-ctios Trace: [call.5000.46856211] Found CallConnection(42220.0) for device 42220. 18:39:21:583 CTIOS1-ctios Trace: >>CG:[call.5000.46856222]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856222 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0937865243 DNIS:42237 Dialed#:45233 ConnDevID:0937865243 RCallKeyDay:151314 RCallKeyCID:207511 MsgID:eCallBeginEvent DvrKey:call.5000.46856222 ecc:(...) ICMEntUniqID:icm.151314.207511 RCallKeySeq#:2) 18:39:21:583 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856222 18:39:21:583 CTIOS1-ctios Trace: >>CG:[call.5000.46856222]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856222 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0937865243 AlrtgDevID:(null) CallngDevID:0937865243 CalldDevID:42237 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856222 Trnk#:0 TrnkGrp#:0) 18:39:21:583 CTIOS1-ctios Trace: [call.5000.46856222]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0937865243. 18:39:21:583 CTIOS1-ctios Trace: CallConnection(0937865243.1) created AgentObject (Device) for DeviceID(0937865243). 18:39:21:583 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:21:583 CTIOS1-ctios Trace: Added CallConnection(0937865243.1). 18:39:21:583 CTIOS1-ctios Trace: [call.5000.46856222]::CreateCallConnection(): CallConnection(0937865243.1) created successfully. 18:39:21:583 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856222.0937865243]:eCallBeginEvent 18:39:21:583 CTIOS1-ctios Trace: >>CG:[call.5000.46856222]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856222 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0937865243 AlrtgDevID:42237 CallngDevID:0937865243 CalldDevID:42237 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856222 Trnk#:0 TrnkGrp#:0) 18:39:21:583 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856222.0937865243]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:21:583 CTIOS1-ctios Trace: [call.5000.46856222] Found CallConnection(0937865243.1) for device 0937865243. 18:39:21:583 CTIOS1-ctios Trace: [call.5000.46856222]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42237. 18:39:21:583 CTIOS1-ctios Trace: [call.5000.46856222] CallConnection(0937865243.1) found DeviceID(42237) AgentID(48795). 18:39:21:583 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:21:583 CTIOS1-ctios Trace: Added CallConnection(0937865243.1). 18:39:21:583 CTIOS1-ctios Trace: [call.5000.46856222]::CreateCallConnection(): CallConnection(0937865243.1) created successfully. 18:39:21:583 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856222.42237]:eCallBeginEvent 18:39:21:584 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856222.0937865243]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:21:584 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856222.42237]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:21:592 CTIOS1-ctios Trace: [call.5000.46856211] Found CallConnection(42220.0) for device 42220. 18:39:21:593 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9559 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42098 AGID:42586 AGInstr:42098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42586 AGAvailStatus:0) 18:39:21:593 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:21:593 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:21:593 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:21:594 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:21:594 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:21:594 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:21:594 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:21:594 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:21:594 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:21:594 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eSetAgentStateConf(UniqObjID:agent.5000.42586 MsgID:eSetAgentStateConf TgtCILClntID:FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)) 18:39:21:594 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eSetAgentStateConf 18:39:21:607 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:39:21:607 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:21:607 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:21:607 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:21:615 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:39:21:615 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:39:21:620 CTIOS1-ctios Trace: >>CG:[agent.5000.48363]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:303 SGID:5014 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10380 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42029 AGID:48363 AGInstr:42029 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48363 AGAvailStatus:0) 18:39:21:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:eAgentStateEvent(eTalking),Msk(0) 18:39:21:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:21:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:21:621 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48363]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:21:621 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48363]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:21:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:21:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48363]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:21:621 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48363]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:21:621 CTIOS1-ctios Trace: >>CG:[call.5000.46856217]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856217 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856217 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04235242371 NewConnDevID:04235242371 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856217 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105161))) 18:39:21:622 CTIOS1-ctios Trace: >>CG:[call.5000.46856217]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856217 ConnDevIDTyp:0 SVC#:203 SVCID:5008 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:303 SGID:5014 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42029 CallngDevID:04235242371 CalldDevID:42029 LstRedirDevID:(null) AnsDevID:42029 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856217 Trnk#:0 TrnkGrp#:0) 18:39:21:622 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856217.04235242371]:eCallDataUpdateEvent,Msk(bf0002) 18:39:21:622 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856217.42029]:eCallDataUpdateEvent,Msk(3f0001) 18:39:21:622 CTIOS1-ctios Trace: [call.5000.46856217] Found CallConnection(04235242371.1). 18:39:21:622 CTIOS1-ctios Trace: [call.5000.46856217] Found CallConnection(04235242371.1). 18:39:21:622 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856217.04235242371]:eCallEstablishedEvent,Msk(bf01a6) 18:39:21:622 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856217.42029]:eCallEstablishedEvent,Msk(bf01a6) 18:39:21:637 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:39:21:665 CTIOS1-ctios Trace: >>CG:[call.5000.46856031]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856031 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51116 RelDevID:51116 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856031) 18:39:21:665 CTIOS1-ctios Trace: >>CG:[call.5000.46856031]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856031 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51116 MsgID:eCallClearedEvent DvrKey:call.5000.46856031) 18:39:21:665 CTIOS1-ctios Trace: >>CG:[call.5000.46856031]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856031 ConnDevIDTyp:0 ConnDevID:51116 MsgID:eCallEndEvent DvrKey:call.5000.46856031) 18:39:21:665 CTIOS1-ctios Trace: Removed CallConnection(51116.0). 18:39:21:665 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856031 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:21:665 CTIOS1-ctios Trace: >>CG:[agent.5000.12939]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8913 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51116 AGID:12939 AGInstr:51116 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12939 AGAvailStatus:1) 18:39:21:665 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856031.51116]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:21:665 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856031.51116]:eCallClearedEvent,Msk(3f0000) 18:39:21:665 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856031.51116]:eCallEndEvent 18:39:21:665 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12939]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:21:666 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12939]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:21:666 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12939]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:21:715 CTIOS1-ctios Trace: [call.5000.46856210] Found CallConnection(51505.0) for device 51505. 18:39:21:749 CTIOS1-ctios Trace: ->RCV[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4) a=42586][agent.5000.42586]:eSetAgentStateRequest(eAvailable) 18:39:21:759 CTIOS1-ctios Trace: [call.5000.46856210] Found CallConnection(51505.0) for device 51505. 18:39:21:784 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:39:21:785 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:21:785 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:21:785 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:21:785 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:21:785 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:39:21:785 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:21:785 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:21:785 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:21:785 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:21:786 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:21:786 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:39:21:795 CTIOS1-ctios Trace: >>CG:[call.5000.46854701.42599]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.46854701.42599 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:FL8-116-6F46-5100-dotNET_Sess(31914638)_EvtThd(4)) 18:39:21:795 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.46854701.42599]. 18:39:21:823 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9559 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42098 AGID:42586 AGInstr:42098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42586 AGAvailStatus:1) 18:39:21:823 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eSetAgentStateConf(UniqObjID:agent.5000.42586 MsgID:eSetAgentStateConf TgtCILClntID:FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)) 18:39:21:824 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:21:824 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:21:824 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:21:824 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:21:824 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:21:824 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:21:824 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:21:824 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:21:824 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:21:824 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eSetAgentStateConf 18:39:21:831 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9433 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42242 AGID:42518 AGInstr:42242 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42518 AGAvailStatus:0) 18:39:21:832 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eAgentStateEvent(eTalking),Msk(0) 18:39:21:832 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:eAgentStateEvent(eTalking),Msk(0) 18:39:21:832 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:21:832 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:21:832 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:21:832 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:21:832 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:21:832 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:21:832 CTIOS1-ctios Trace: >>CG:[call.5000.46856218]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856218 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856218 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0524261321 NewConnDevID:0524261321 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856218 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105161))) 18:39:21:832 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:21:833 CTIOS1-ctios Trace: >>CG:[call.5000.46856218]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856218 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42242 CallngDevID:0524261321 CalldDevID:42242 LstRedirDevID:(null) AnsDevID:42242 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856218 Trnk#:0 TrnkGrp#:0) 18:39:21:833 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856218.0524261321]:eCallDataUpdateEvent,Msk(bf0002) 18:39:21:833 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856218.42242]:eCallDataUpdateEvent,Msk(3f0001) 18:39:21:833 CTIOS1-ctios Trace: [call.5000.46856218] Found CallConnection(0524261321.1). 18:39:21:833 CTIOS1-ctios Trace: [call.5000.46856218] Found CallConnection(0524261321.1). 18:39:21:833 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856218.42242]:eCallDataUpdateEvent,Msk(3f0001) 18:39:21:833 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856218.0524261321]:eCallEstablishedEvent,Msk(bf01a6) 18:39:21:833 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856218.42242]:eCallEstablishedEvent,Msk(bf01a6) 18:39:21:833 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856218.42242]:eCallEstablishedEvent,Msk(bf01a6) 18:39:21:879 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eAvailable) 18:39:21:886 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207732 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207732 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991725) 18:39:21:886 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207733 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207733 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991726) 18:39:21:916 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:21:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:21:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:21:916 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:21:916 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:21:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:21:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:21:916 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:21:926 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:39:21:939 CTIOS1-ctios Trace: [call.5000.46856214] Found CallConnection(42607.0) for device 42607. 18:39:21:939 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:1) 18:39:21:939 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:21:939 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:21:939 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:21:940 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:39:21:940 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:39:21:953 CTIOS1-ctios Trace: [call.5000.46856215] Found CallConnection(42548.0) for device 42548. 18:39:21:981 CTIOS1-ctios Trace: ->RCV[FF1-50-D7C8-5736-dotNET_Sess(31914638)_EvtThd(4) a=46074][call.5000.46855434.42061]:eSingleStepTransferRequest 18:39:21:982 CTIOS1-ctios Trace: [call.5000.46856214] Found CallConnection(42607.0) for device 42607. 18:39:21:984 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:39:21:985 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:21:985 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:21:985 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:21:985 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:21:985 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:21:985 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:21:985 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:21:985 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:21:985 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:39:21:985 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:21:985 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:39:21:999 CTIOS1-ctios Trace: [call.5000.46856215] Found CallConnection(42548.0) for device 42548. 18:39:22:003 CTIOS1-ctios Trace: >>CG:[call.5000.46855677]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855677 ConnDevIDTyp:1 ConnDevID:0546618000 MsgID:eCallEndEvent DvrKey:call.5000.46855677) 18:39:22:003 CTIOS1-ctios Trace: Removed CallConnection(0546618000.1). 18:39:22:003 CTIOS1-ctios Trace: Removed CallConnection(51072.0). 18:39:22:004 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855677 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:22:004 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855677.0546618000]:eCallEndEvent 18:39:22:004 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855677.51072]:eCallEndEvent 18:39:22:004 CTIOS1-ctios Trace: >>CG:[agent.5000.33630]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10274 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51072 AGID:33630 AGInstr:51072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33630 AGAvailStatus:1) 18:39:22:004 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33630]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:22:004 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:004 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:024 CTIOS1-ctios Trace: [call.5000.46855460] Found CallConnection(51005.0) for device 51005. 18:39:22:028 CTIOS1-ctios Trace: [call.5000.46855460] Found CallConnection(51005.0) for device 51005. 18:39:22:032 CTIOS1-ctios Trace: >>CG:[call.5000.46855460]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855460 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51005 RelDevID:51005 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855460) 18:39:22:033 CTIOS1-ctios Trace: >>CG:[call.5000.46855460]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855460 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4237339696 RelDevID:4237339696 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855460) 18:39:22:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855460.4237339696]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:22:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855460.51005]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:22:033 CTIOS1-ctios Trace: >>CG:[call.5000.46855460]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855460 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4237339696 MsgID:eCallClearedEvent DvrKey:call.5000.46855460) 18:39:22:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855460.4237339696]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:22:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855460.51005]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:22:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855460.4237339696]:eCallClearedEvent,Msk(3f0000) 18:39:22:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855460.51005]:eCallClearedEvent,Msk(3f0000) 18:39:22:040 CTIOS1-ctios Trace: >>CG:[agent.5000.33623]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10225 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51005 AGID:33623 AGInstr:51005 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33623 AGAvailStatus:0) 18:39:22:040 CTIOS1-ctios Trace: [agent.5000.33623]: Current Wrapup Mode = 0 18:39:22:040 CTIOS1-ctios Trace: [call.5000.46855460.51005] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:22:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33623]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:22:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33623]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:22:041 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33623]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:22:044 CTIOS1-ctios Trace: >>CG:[agent.5000.33630]:eQueryAgentStatisticsConf(IID:32373615 PrphID:5000 AGExt:51072 AGID:33630 AGInstr:51072 UniqObjID:agent.5000.33630 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1234 LogdOnTimeTdy:9240 NotRdyTimeTdy:7486 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:5 HdlCallsTlkTimeTdy:414 HdlCallsTimeTdy:421 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:101 LogdOnTimeSess:509 NotRdyTimeSess:1 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:3 HdlCallsTlkTimeSess:400 HdlCallsTimeSess:403 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:3 HdlCallsAftCallTimeTdy:7 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 P 18:39:22:054 CTIOS1-ctios Trace: >>CG:[call.5000.2131420929]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420929 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41244 ConnDevID:41244 MsgID:eCallBeginEvent DvrKey:call.5000.2131420929) 18:39:22:054 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420929 18:39:22:054 CTIOS1-ctios Trace: >>CG:[call.5000.2131420929]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420929 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41244 CallngDevID:41244 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420929) 18:39:22:054 CTIOS1-ctios Trace: [call.5000.2131420929] CallConnection(41244.0) found DeviceID(41244) AgentID(). 18:39:22:054 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:22:054 CTIOS1-ctios Trace: Added CallConnection(41244.0). 18:39:22:054 CTIOS1-ctios Trace: [call.5000.2131420929]::CreateCallConnection(): CallConnection(41244.0) created successfully. 18:39:22:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420929]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420929 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420929 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41244 NewConnDevID:41244 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420929) 18:39:22:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420929]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420929 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41244 CallngDevID:41244 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420929) 18:39:22:055 CTIOS1-ctios Trace: [call.5000.2131420929] Found CallConnection(41244.0) for device 41244. 18:39:22:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420929]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420929 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420929 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41244 NewConnDevID:41244 RCallKeyDay:151314 RCallKeyCID:207732 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420929 ICMEntUniqID:icm.151314.207732 RCallKeySeq#:1) 18:39:22:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420929]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420929 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41244 AlrtgDevID: CallngDevID:41244 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420929 Trnk#:0 TrnkGrp#:0) 18:39:22:055 CTIOS1-ctios Trace: [call.5000.2131420929] Found CallConnection(41244.0) for device 41244. 18:39:22:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420929]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420929 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41244 AlrtgDevID:51023 CallngDevID:41244 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420929 Trnk#:0 TrnkGrp#:0) 18:39:22:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420929.41244]:eCallBeginEvent,Msk(bf0002) 18:39:22:056 CTIOS1-ctios Trace: [call.5000.2131420929] Found CallConnection(41244.0) for device 41244. 18:39:22:056 CTIOS1-ctios Trace: [call.5000.2131420929]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:22:056 CTIOS1-ctios Trace: [call.5000.2131420929] CallConnection(41244.0) found DeviceID(51023) AgentID(33632). 18:39:22:056 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:22:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420929.41244]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:22:056 CTIOS1-ctios Trace: Added CallConnection(41244.0). 18:39:22:056 CTIOS1-ctios Trace: [call.5000.2131420929]::CreateCallConnection(): CallConnection(41244.0) created successfully. 18:39:22:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420929.41244]:eCallDataUpdateEvent,Msk(bf0002) 18:39:22:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420929.41244]:eCallOriginatedEvent,Msk(bf0002) 18:39:22:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420929.41244]:eCallDataUpdateEvent,Msk(bf0002) 18:39:22:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420929.41244]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:22:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420929.51023]:eCallBeginEvent 18:39:22:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420929.41244]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:22:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420929.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:22:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420929]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420929 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420929 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41244 NewConnDevID:41244 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420929 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105161))) 18:39:22:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420929]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420929 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41244 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420929 Trnk#:0 TrnkGrp#:0) 18:39:22:056 CTIOS1-ctios Trace: [call.5000.2131420929] Found CallConnection(41244.0). 18:39:22:056 CTIOS1-ctios Trace: [call.5000.2131420929] Found CallConnection(41244.0). 18:39:22:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420929.41244]:eCallDataUpdateEvent,Msk(bf0002) 18:39:22:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420929.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:22:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420929.41244]:eCallEstablishedEvent,Msk(bf01a6) 18:39:22:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420929.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:22:057 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:22:057 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:22:057 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:22:057 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:22:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420929]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420929 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420929) 18:39:22:058 CTIOS1-ctios Trace: [call.5000.2131420929] Found CallConnection(51023.0). 18:39:22:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420929.41244]: eCallHeldEvent,Msk(bf0126) 18:39:22:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420929.51023]: eCallHeldEvent,Msk(bf000a) 18:39:22:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420931]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420931 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41246 ConnDevID:41246 MsgID:eCallBeginEvent DvrKey:call.5000.2131420931) 18:39:22:059 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420931 18:39:22:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420931]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420931 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41246 CallngDevID:41246 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420931) 18:39:22:059 CTIOS1-ctios Trace: [call.5000.2131420931] CallConnection(41246.0) found DeviceID(41246) AgentID(). 18:39:22:059 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:22:059 CTIOS1-ctios Trace: Added CallConnection(41246.0). 18:39:22:059 CTIOS1-ctios Trace: [call.5000.2131420931]::CreateCallConnection(): CallConnection(41246.0) created successfully. 18:39:22:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420931.41246]:eCallBeginEvent,Msk(bf0002) 18:39:22:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420931.41246]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:22:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420931]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420931 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420931 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41246 NewConnDevID:41246 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420931) 18:39:22:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420931.41246]:eCallDataUpdateEvent,Msk(bf0002) 18:39:22:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420931]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420931 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41246 CallngDevID:41246 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420931) 18:39:22:062 CTIOS1-ctios Trace: [call.5000.2131420931] Found CallConnection(41246.0) for device 41246. 18:39:22:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420931.41246]:eCallOriginatedEvent,Msk(bf0002) 18:39:22:069 CTIOS1-ctios Trace: >>CG:[call.5000.2131420931]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420931 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420931 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41246 NewConnDevID:41246 RCallKeyDay:151314 RCallKeyCID:207733 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420931 ICMEntUniqID:icm.151314.207733 RCallKeySeq#:1) 18:39:22:070 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420931.41246]:eCallDataUpdateEvent,Msk(bf0002) 18:39:22:070 CTIOS1-ctios Trace: >>CG:[call.5000.2131420931]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420931 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41246 AlrtgDevID: CallngDevID:41246 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420931 Trnk#:0 TrnkGrp#:0) 18:39:22:070 CTIOS1-ctios Trace: [call.5000.2131420931] Found CallConnection(41246.0) for device 41246. 18:39:22:070 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420931.41246]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:22:070 CTIOS1-ctios Trace: >>CG:[call.5000.2131420931]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420931 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41246 AlrtgDevID:51044 CallngDevID:41246 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420931 Trnk#:0 TrnkGrp#:0) 18:39:22:070 CTIOS1-ctios Trace: [call.5000.2131420931] Found CallConnection(41246.0) for device 41246. 18:39:22:070 CTIOS1-ctios Trace: [call.5000.2131420931]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:22:070 CTIOS1-ctios Trace: [call.5000.2131420931] CallConnection(41246.0) found DeviceID(51044) AgentID(05230). 18:39:22:070 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:22:070 CTIOS1-ctios Trace: Added CallConnection(41246.0). 18:39:22:070 CTIOS1-ctios Trace: [call.5000.2131420931]::CreateCallConnection(): CallConnection(41246.0) created successfully. 18:39:22:070 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420931.51044]:eCallBeginEvent 18:39:22:071 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420931.41246]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:22:071 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420931.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:22:071 CTIOS1-ctios Trace: >>CG:[call.5000.2131420931]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420931 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420931 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41246 NewConnDevID:41246 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420931 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105161))) 18:39:22:071 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420931.41246]:eCallDataUpdateEvent,Msk(bf0002) 18:39:22:071 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420931.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:22:072 CTIOS1-ctios Trace: >>CG:[call.5000.2131420931]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420931 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41246 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420931 Trnk#:0 TrnkGrp#:0) 18:39:22:072 CTIOS1-ctios Trace: [call.5000.2131420931] Found CallConnection(41246.0). 18:39:22:072 CTIOS1-ctios Trace: [call.5000.2131420931] Found CallConnection(41246.0). 18:39:22:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420931.41246]:eCallEstablishedEvent,Msk(bf01a6) 18:39:22:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420931.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:22:073 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:22:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:22:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:22:073 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:22:083 CTIOS1-ctios Trace: >>CG:[call.5000.2131420931]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420931 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420931) 18:39:22:083 CTIOS1-ctios Trace: [call.5000.2131420931] Found CallConnection(51044.0). 18:39:22:083 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420931.41246]: eCallHeldEvent,Msk(bf0126) 18:39:22:083 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420931.51044]: eCallHeldEvent,Msk(bf000a) 18:39:22:118 CTIOS1-ctios Trace: >>CG:[call.5000.2131420929]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420929 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420929 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41244 NewConnDevID:41244 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420929 ecc:(...)) 18:39:22:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420929.41244]:eCallDataUpdateEvent,Msk(bf0126) 18:39:22:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420929.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:22:127 CTIOS1-ctios Trace: [call.5000.46855434] Found CallConnection(42061.0) for device 42061. 18:39:22:127 CTIOS1-ctios Trace: [call.5000.46855434] Found CallConnection(42061.0) for device 42061. 18:39:22:129 CTIOS1-ctios Trace: >>CG:[call.5000.2131420930]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420930 CallTyp:12 ConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 DNIS:81126 CallrEntrDig:81126 ConnDevID:42061 RCallKeyDay:151314 RCallKeyCID:205490 MsgID:eCallBeginEvent DvrKey:call.5000.2131420930 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429104977)) ICMEntUniqID:icm.151314.205490 RCallKeySeq#:9) 18:39:22:129 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420930 18:39:22:129 CTIOS1-ctios Trace: >>CG:[call.5000.46855434]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855434 NumParties:1 SecDevIDTyp:0 SecCID:2131420930 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:Unknown SecDevID:42061 TfrgDevID:42061 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46855434ConnectedParty[1]:(ConnPtyCID:46855434 ConnPtyDevIDTyp:1 ConnPtyDevID:Unknown)) 18:39:22:129 CTIOS1-ctios Trace: >>CG:[call.5000.2131420930]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46855434 NumParties:1 SecDevIDTyp:0 SecCID:2131420930 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:Unknown SecDevID:42061 TfrgDevID:42061 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420930ConnectedParty[1]:(ConnPtyCID:46855434 ConnPtyDevIDTyp:1 ConnPtyDevID:Unknown)) 18:39:22:129 CTIOS1-ctios Trace: [call.5000.46855434] Found CallConnection(42061.0). 18:39:22:129 CTIOS1-ctios Trace: [call.5000.2131420930]::FindTransferCommonDeviceID Calls [call.5000.46855434] and [call.5000.2131420930] do not appear to have a common Device. Tranferring Device [42061] is set as common device 18:39:22:129 CTIOS1-ctios Trace: [call.5000.46855434] Found CallConnection(42061.0). 18:39:22:129 CTIOS1-ctios Trace: [call.5000.46855434] Found CallConnection(42061.0). 18:39:22:129 CTIOS1-ctios Trace: Removed CallConnection(42061.0). 18:39:22:129 CTIOS1-ctios Trace: Added CallConnection(Unknown.1). 18:39:22:129 CTIOS1-ctios Trace: [call.5000.2131420930] Moved CallConnection[Unknown.1] from [call.5000.46855434] to [call.5000.2131420930]. 18:39:22:130 CTIOS1-ctios Trace: >>CG:[call.5000.2131420930]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420930 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420930 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:42061 NewConnDevID:Unknown MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420930) 18:39:22:130 CTIOS1-ctios Trace: >>CG:[call.5000.2131420930]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420930 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:Unknown RelDevID:Unknown MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420930) 18:39:22:130 CTIOS1-ctios Trace: >>CG:[call.5000.2131420930]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420930 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42061 MsgID:eCallClearedEvent DvrKey:call.5000.2131420930) 18:39:22:130 CTIOS1-ctios Trace: >>CG:[call.5000.2131420930]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420930 ConnDevIDTyp:1 ConnDevID:Unknown MsgID:eCallEndEvent DvrKey:call.5000.2131420930) 18:39:22:130 CTIOS1-ctios Trace: >>CG:[call.5000.46855434]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855434 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:Unknown MsgID:eCallClearedEvent DvrKey:call.5000.46855434) 18:39:22:130 CTIOS1-ctios Trace: <-SND[FF1-50-D7C8-5736-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855434.42061]:eCallTransferredEvent,Msk(bf01a6) 18:39:22:130 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855434.42061]:eCallTransferredEvent,Msk(bf01a6) 18:39:22:130 CTIOS1-ctios Trace: <-SND[FF1-50-D7C8-5736-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855434.42061]:eCallTransferredEvent,Msk(bf01a6) 18:39:22:130 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855434.42061]:eCallTransferredEvent,Msk(bf01a6) 18:39:22:130 CTIOS1-ctios Trace: Removed CallConnection(Unknown.1). 18:39:22:130 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420930 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:22:130 CTIOS1-ctios Trace: <-SND[FF1-50-D7C8-5736-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855434.42061]:eCallEndEvent 18:39:22:130 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855434.42061]:eCallEndEvent 18:39:22:130 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855434.Unknown]:eCallDataUpdateEvent,Msk(3c0000) 18:39:22:130 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420930.Unknown]:eCallTransferredEvent,Msk(3c0000) 18:39:22:130 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420930.Unknown]:eCallDataUpdateEvent,Msk(3c0000) 18:39:22:130 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420930.Unknown]:eCallConnectionClearedEvent,Msk(3c0000) 18:39:22:131 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420930.Unknown]:eCallClearedEvent,Msk(3c0000) 18:39:22:131 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420930.Unknown]:eCallEndEvent 18:39:22:131 CTIOS1-ctios Trace: >>CG:[agent.5000.46074]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:307 SGID:5019 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9196 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42061 AGID:46074 AGInstr:42061 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46074 AGAvailStatus:0) 18:39:22:131 CTIOS1-ctios Trace: [agent.5000.46074]: Current Wrapup Mode = 3 18:39:22:131 CTIOS1-ctios Trace: <-SND[FF1-50-D7C8-5736-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46074]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:39:22:132 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46074]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:39:22:132 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46074]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:22:132 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46074]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:22:132 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46074]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:22:132 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46074]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:22:132 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46074]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:22:132 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46074]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:22:132 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46074]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:22:149 CTIOS1-ctios Trace: >>CG:[call.5000.2131420931]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420931 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420931 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41246 NewConnDevID:41246 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420931 ecc:(...)) 18:39:22:149 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420931.41246]:eCallDataUpdateEvent,Msk(bf0126) 18:39:22:149 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420931.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:22:165 CTIOS1-ctios Trace: >>CG:[agent.5000.46074]:eQueryAgentStatisticsConf(IID:32373616 PrphID:5000 AGExt:42061 AGID:46074 AGInstr:42061 UniqObjID:agent.5000.46074 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1004 LogdOnTimeTdy:5973 NotRdyTimeTdy:542 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:26 HdlCallsTlkTimeTdy:4081 HdlCallsTimeTdy:4211 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1004 LogdOnTimeSess:5973 NotRdyTimeSess:542 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:26 HdlCallsTlkTimeSess:4081 HdlCallsTimeSess:4211 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:130 HdlCallsAftCallTimeTdy:130 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:39:22:165 CTIOS1-ctios Trace: <-SND[FF1-50-D7C8-5736-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46074]:eOnNewAgentStatisticsEvent 18:39:22:166 CTIOS1-ctios Trace: [call.5000.46856217] Found CallConnection(42029.0) for device 42029. 18:39:22:185 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:39:22:185 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:22:185 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:22:194 CTIOS1-ctios Trace: >>CG:[call.5000.46856039]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856039 ConnDevIDTyp:1 ConnDevID:9103027226010 MsgID:eCallEndEvent DvrKey:call.5000.46856039) 18:39:22:194 CTIOS1-ctios Trace: Removed CallConnection(9103027226010.1). 18:39:22:194 CTIOS1-ctios Trace: Removed CallConnection(42670.0). 18:39:22:194 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856039 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:22:194 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856039.9103027226010]:eCallEndEvent 18:39:22:194 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856039.42670]:eCallEndEvent 18:39:22:194 CTIOS1-ctios Trace: >>CG:[agent.5000.55016]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11177 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42670 AGID:55016 AGInstr:42670 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.55016 AGAvailStatus:1) 18:39:22:194 CTIOS1-ctios Trace: <-SND[37096][agent.5000.55016]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:22:225 CTIOS1-ctios Trace: >>CG:[agent.5000.55016]:eQueryAgentStatisticsConf(IID:32373618 PrphID:5000 AGExt:42670 AGID:55016 AGInstr:42670 UniqObjID:agent.5000.55016 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1300 LogdOnTimeTdy:22115 NotRdyTimeTdy:5472 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1267 LogdOnTimeSess:15994 NotRdyTimeSess:1577 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:2 IntCallsTimeSess:23 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:2 IntCallsTimeTdy:23 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:98 AutoOutCallsTlkTimeSess:5339 AutoOutCallsTimeSess:7267 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:98 AutoOutCallsTlkTimeTdy:5339 AutoOutCallsTimeTdy:7267 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:39:22:228 CTIOS1-ctios Trace: >>CG:[device.5000.42049]:eSnapshotDeviceConf(NumCalls:0 UniqObjID:device.5000.42049 MsgID:eSnapshotDeviceConf NumSMTgtCalls:0) 18:39:22:232 CTIOS1-ctios Trace: >>CG:[call.5000.46856215]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856215 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856215 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0544653405 NewConnDevID:0544653405 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856215 ecc:(...)) 18:39:22:232 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856215.0544653405]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:22:232 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856215.42548]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:22:253 CTIOS1-ctios Trace: >>CG:[call.5000.46856214]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856214 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856214 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0537514967 NewConnDevID:0537514967 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856214 ecc:(...)) 18:39:22:253 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856214.0537514967]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:22:253 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856214.42607]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:22:265 CTIOS1-ctios Trace: [call.5000.46856217] Found CallConnection(42029.0) for device 42029. 18:39:22:299 CTIOS1-ctios Trace: >>CG:[agent.5000.3880]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:6609 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42041 AGID:3880 AGInstr:42041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3880 AGAvailStatus:0) 18:39:22:299 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:22:299 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:22:299 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:22:299 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:22:299 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:22:299 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:22:299 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:22:299 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:22:361 CTIOS1-ctios Trace: >>CG:[agent.5000.3693]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:666 SGID:9750 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5864 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42163 AGID:3693 AGInstr:42163 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3693 AGAvailStatus:0) 18:39:22:361 CTIOS1-ctios Trace: >>CG:[call.5000.46856219]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856219 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856219 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81142 ConnDevID:4237808449 NewConnDevID:4237808449 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856219 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105161))) 18:39:22:362 CTIOS1-ctios Trace: >>CG:[call.5000.46856219]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856219 ConnDevIDTyp:0 SVC#:666 SVCID:9749 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:666 SGID:9750 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42163 CallngDevID:4237808449 CalldDevID:42163 LstRedirDevID:(null) AnsDevID:42163 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856219 Trnk#:0 TrnkGrp#:0) 18:39:22:362 CTIOS1-ctios Trace: [call.5000.46856219] Found CallConnection(4237808449.1). 18:39:22:362 CTIOS1-ctios Trace: [call.5000.46856219] Found CallConnection(4237808449.1). 18:39:22:362 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:eAgentStateEvent(eTalking),Msk(0) 18:39:22:362 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:eAgentStateEvent(eTalking),Msk(0) 18:39:22:362 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:22:362 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:22:362 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:22:362 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:22:362 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:22:362 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3693]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:22:362 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3693]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:22:362 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856219.4237808449]:eCallDataUpdateEvent,Msk(bf0002) 18:39:22:362 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856219.42163]:eCallDataUpdateEvent,Msk(3f0001) 18:39:22:363 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856219.42163]:eCallDataUpdateEvent,Msk(3f0001) 18:39:22:363 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856219.4237808449]:eCallEstablishedEvent,Msk(bf01a6) 18:39:22:363 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856219.42163]:eCallEstablishedEvent,Msk(bf01a6) 18:39:22:363 CTIOS1-ctios Trace: <-SND[GE7-152-6D52-7592-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856219.42163]:eCallEstablishedEvent,Msk(bf01a6) 18:39:22:381 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:39:22:381 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:22:381 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:383 CTIOS1-ctios Trace: [call.5000.46856218] Found CallConnection(42242.0) for device 42242. 18:39:22:433 CTIOS1-ctios Trace: [call.5000.46856218] Found CallConnection(42242.0) for device 42242. 18:39:22:447 CTIOS1-ctios Trace: ->RCV[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4) a=48501][agent.5000.48501]:eSetAgentStateRequest(eAvailable) 18:39:22:477 CTIOS1-ctios Trace: >>CG:[agent.5000.33716]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:635 SGID:6079 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10767 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21035 AGID:33716 AGInstr:21035 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33716 AGAvailStatus:0) 18:39:22:477 CTIOS1-ctios Trace: >>CG:[call.5000.198845551]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845551 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845551 NewConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0614588231 NewConnDevID:0614588231 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845551 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105162))) 18:39:22:477 CTIOS1-ctios Trace: >>CG:[call.5000.198845551]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845551 ConnDevIDTyp:0 SVC#:634 SVCID:6086 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:635 SGID:6079 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21035 CallngDevID:0614588231 CalldDevID:21035 LstRedirDevID:(null) AnsDevID:21035 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845551 Trnk#:0 TrnkGrp#:0) 18:39:22:477 CTIOS1-ctios Trace: [call.5000.198845551] Found CallConnection(0614588231.1). 18:39:22:477 CTIOS1-ctios Trace: [call.5000.198845551] Found CallConnection(0614588231.1). 18:39:22:477 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33716]:eAgentStateEvent(eTalking),Msk(0) 18:39:22:477 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845551.0614588231]:eCallDataUpdateEvent,Msk(bf0002) 18:39:22:478 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845551.21035]:eCallDataUpdateEvent,Msk(3f0001) 18:39:22:478 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845551.0614588231]:eCallEstablishedEvent,Msk(bf01a6) 18:39:22:478 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845551.21035]:eCallEstablishedEvent,Msk(bf01a6) 18:39:22:510 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10672 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42042 AGID:48501 AGInstr:42042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48501 AGAvailStatus:1) 18:39:22:510 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eSetAgentStateConf(UniqObjID:agent.5000.48501 MsgID:eSetAgentStateConf TgtCILClntID:FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)) 18:39:22:510 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:22:510 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:22:510 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:510 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:511 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:511 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:511 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:511 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:511 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:511 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eSetAgentStateConf 18:39:22:512 CTIOS1-ctios Trace: >>CG:[call.5000.2131420931]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420931 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420931) 18:39:22:512 CTIOS1-ctios Trace: >>CG:[call.5000.2131420931]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420931 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41246 RelDevID:41246 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420931) 18:39:22:512 CTIOS1-ctios Trace: >>CG:[call.5000.2131420931]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420931 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41246 MsgID:eCallClearedEvent DvrKey:call.5000.2131420931) 18:39:22:513 CTIOS1-ctios Trace: >>CG:[call.5000.2131420931]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420931 ConnDevIDTyp:0 ConnDevID:41246 MsgID:eCallEndEvent DvrKey:call.5000.2131420931) 18:39:22:513 CTIOS1-ctios Trace: Removed CallConnection(41246.0). 18:39:22:513 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:22:513 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420931 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:22:513 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:22:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420931.41246]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:22:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420931.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:22:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420931.41246]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:22:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420931.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:22:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420931.41246]:eCallClearedEvent,Msk(3f0000) 18:39:22:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420931.51044]:eCallClearedEvent,Msk(3f0000) 18:39:22:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420931.41246]:eCallEndEvent 18:39:22:513 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420931.51044]:eCallEndEvent 18:39:22:513 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:22:513 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:513 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:516 CTIOS1-ctios Trace: >>CG:[agent.5000.9503]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:635 SGID:6079 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:6243 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21251 AGID:9503 AGInstr:21251 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9503 AGAvailStatus:0) 18:39:22:516 CTIOS1-ctios Trace: >>CG:[call.5000.198845552]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845552 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845552 NewConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:223402558 NewConnDevID:223402558 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845552 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105162))) 18:39:22:516 CTIOS1-ctios Trace: >>CG:[call.5000.198845552]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845552 ConnDevIDTyp:0 SVC#:634 SVCID:6086 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:635 SGID:6079 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21251 CallngDevID:223402558 CalldDevID:21251 LstRedirDevID:(null) AnsDevID:21251 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845552 Trnk#:0 TrnkGrp#:0) 18:39:22:516 CTIOS1-ctios Trace: [call.5000.198845552] Found CallConnection(223402558.1). 18:39:22:516 CTIOS1-ctios Trace: [call.5000.198845552] Found CallConnection(223402558.1). 18:39:22:516 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9503]:eAgentStateEvent(eTalking),Msk(0) 18:39:22:516 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845552.223402558]:eCallDataUpdateEvent,Msk(bf0002) 18:39:22:516 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845552.21251]:eCallDataUpdateEvent,Msk(3f0001) 18:39:22:516 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845552.223402558]:eCallEstablishedEvent,Msk(bf01a6) 18:39:22:516 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845552.21251]:eCallEstablishedEvent,Msk(bf01a6) 18:39:22:523 CTIOS1-ctios Trace: >>CG:[call.5000.2131420929]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420929 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420929) 18:39:22:523 CTIOS1-ctios Trace: >>CG:[call.5000.2131420929]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420929 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41244 RelDevID:41244 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420929) 18:39:22:523 CTIOS1-ctios Trace: >>CG:[call.5000.2131420929]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420929 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41244 MsgID:eCallClearedEvent DvrKey:call.5000.2131420929) 18:39:22:523 CTIOS1-ctios Trace: >>CG:[call.5000.2131420929]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420929 ConnDevIDTyp:0 ConnDevID:41244 MsgID:eCallEndEvent DvrKey:call.5000.2131420929) 18:39:22:523 CTIOS1-ctios Trace: Removed CallConnection(41244.0). 18:39:22:523 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:22:523 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420929 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:22:523 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:22:524 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420929.41244]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:22:524 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420929.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:22:524 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420929.41244]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:22:524 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420929.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:22:524 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420929.41244]:eCallClearedEvent,Msk(3f0000) 18:39:22:524 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420929.51023]:eCallClearedEvent,Msk(3f0000) 18:39:22:524 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420929.41244]:eCallEndEvent 18:39:22:524 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420929.51023]:eCallEndEvent 18:39:22:524 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:22:524 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:524 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:544 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32373620 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5151 LogdOnTimeTdy:9496 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:326 LogdOnTimeSess:750 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:22:550 CTIOS1-ctios Trace: [call.5000.46854190] Found CallConnection(42069.0) for device 42069. 18:39:22:550 CTIOS1-ctios Trace: [call.5000.46854190] Found CallConnection(42069.0) for device 42069. 18:39:22:552 CTIOS1-ctios Trace: >>CG:[call.5000.46854190]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854190 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42069 RelDevID:42069 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854190) 18:39:22:552 CTIOS1-ctios Trace: >>CG:[call.5000.46854190]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854190 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03017984000 RelDevID:03017984000 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854190) 18:39:22:552 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854190.03017984000]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:22:552 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854190.42069]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:22:552 CTIOS1-ctios Trace: <-SND[FG1-58-D5E8-4604-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854190.42069]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:22:552 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854190.03017984000]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:22:552 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854190.42069]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:22:552 CTIOS1-ctios Trace: <-SND[FG1-58-D5E8-4604-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854190.42069]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:22:553 CTIOS1-ctios Trace: >>CG:[call.5000.46854190]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854190 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03017984000 MsgID:eCallClearedEvent DvrKey:call.5000.46854190) 18:39:22:553 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854190.03017984000]:eCallClearedEvent,Msk(3f0000) 18:39:22:553 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854190.42069]:eCallClearedEvent,Msk(3f0000) 18:39:22:553 CTIOS1-ctios Trace: <-SND[FG1-58-D5E8-4604-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854190.42069]:eCallClearedEvent,Msk(3f0000) 18:39:22:553 CTIOS1-ctios Trace: >>CG:[agent.5000.5419]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:300 SGID:5002 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:8431 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42069 AGID:5419 AGInstr:42069 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.5419 AGAvailStatus:0) 18:39:22:553 CTIOS1-ctios Trace: [agent.5000.5419]: Current Wrapup Mode = 3 18:39:22:553 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5419]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:22:553 CTIOS1-ctios Trace: <-SND[FG1-58-D5E8-4604-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5419]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:22:553 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5419]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:22:553 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5419]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:22:553 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5419]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:22:553 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5419]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:22:553 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5419]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:22:554 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5419]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:22:554 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5419]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:22:556 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32373621 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5984 LogdOnTimeTdy:9401 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5984 LogdOnTimeSess:9401 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:22:599 CTIOS1-ctios Trace: >>CG:[agent.5000.48795]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11121 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42237 AGID:48795 AGInstr:42237 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48795 AGAvailStatus:0) 18:39:22:599 CTIOS1-ctios Trace: >>CG:[call.5000.46856222]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856222 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856222 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0937865243 NewConnDevID:0937865243 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856222 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105162))) 18:39:22:600 CTIOS1-ctios Trace: >>CG:[call.5000.46856222]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856222 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42237 CallngDevID:0937865243 CalldDevID:42237 LstRedirDevID:(null) AnsDevID:42237 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856222 Trnk#:0 TrnkGrp#:0) 18:39:22:600 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48795]:eAgentStateEvent(eTalking),Msk(0) 18:39:22:600 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48795]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:22:600 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48795]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:22:600 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48795]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:22:600 CTIOS1-ctios Trace: [call.5000.46856222] Found CallConnection(0937865243.1). 18:39:22:600 CTIOS1-ctios Trace: [call.5000.46856222] Found CallConnection(0937865243.1). 18:39:22:600 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48795]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:22:600 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48795]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:22:600 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48795]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:22:600 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48795]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:22:600 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856222.0937865243]:eCallDataUpdateEvent,Msk(bf0002) 18:39:22:600 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856222.42237]:eCallDataUpdateEvent,Msk(3f0001) 18:39:22:601 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856222.0937865243]:eCallEstablishedEvent,Msk(bf01a6) 18:39:22:601 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856222.42237]:eCallEstablishedEvent,Msk(bf01a6) 18:39:22:603 CTIOS1-ctios Trace: >>CG:[agent.5000.3880]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6609 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42041 AGID:3880 AGInstr:42041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3880 AGAvailStatus:1) 18:39:22:603 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:22:603 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:603 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:603 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:603 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:603 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:603 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:604 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:632 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:1) 18:39:22:632 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:22:632 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:632 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:632 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:632 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:632 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:632 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:632 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:22:759 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eNotReady) 18:39:22:789 CTIOS1-ctios Trace: >>CG:[agent.5000.12939]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8913 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51116 AGID:12939 AGInstr:51116 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12939 AGAvailStatus:1) 18:39:22:789 CTIOS1-ctios Trace: >>CG:[call.5000.46856231]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856231 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51116 ConnDevID:51116 MsgID:eCallBeginEvent DvrKey:call.5000.46856231 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105162))) 18:39:22:790 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856231 18:39:22:790 CTIOS1-ctios Trace: >>CG:[call.5000.46856231]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856231 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51116 CallngDevID:51116 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856231) 18:39:22:790 CTIOS1-ctios Trace: [call.5000.46856231] CallConnection(51116.0) found DeviceID(51116) AgentID(12939). 18:39:22:790 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:22:790 CTIOS1-ctios Trace: Added CallConnection(51116.0). 18:39:22:790 CTIOS1-ctios Trace: [call.5000.46856231]::CreateCallConnection(): CallConnection(51116.0) created successfully. 18:39:22:790 CTIOS1-ctios Trace: >>CG:[agent.5000.12939]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8913 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51116 AGID:12939 AGInstr:51116 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12939 AGAvailStatus:0) 18:39:22:790 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12939]:eAgentStateEvent(eTalking),Msk(0) 18:39:22:790 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12939]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:22:790 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12939]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:22:790 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856231.51116]:eCallBeginEvent,Msk(bf0002) 18:39:22:790 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856231.51116]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:22:790 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12939]:eAgentStateEvent(eTalking),Msk(0) 18:39:22:791 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12939]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:22:791 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12939]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:22:792 CTIOS1-ctios Trace: >>CG:[call.5000.46856231]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856231 CallTyp:10 ConnDevIDTyp:0 NewConnCID:46856231 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:9903215327322 ConnDevID:51116 NewConnDevID:51116 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856231) 18:39:22:792 CTIOS1-ctios Trace: >>CG:[call.5000.46856231]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856231 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51116 CallngDevID:51116 CalldDevID:9903215327322 MsgID:eCallOriginatedEvent DvrKey:call.5000.46856231) 18:39:22:792 CTIOS1-ctios Trace: [call.5000.46856231] Found CallConnection(51116.0) for device 51116. 18:39:22:792 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856231.51116]:eCallDataUpdateEvent,Msk(bf0002) 18:39:22:792 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856231.51116]:eCallOriginatedEvent,Msk(bf0002) 18:39:22:856 CTIOS1-ctios Trace: >>CG:[call.5000.46854640]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46854640 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46854640 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81142 ConnDevID:03008874406 CallWrpupData:PSTN_1218_Irrelevant/PrankCall ,21 NewConnDevID:42202 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46854640 ecc:(...)) 18:39:22:856 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854640.03008874406]:eCallDataUpdateEvent 18:39:22:856 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854640.42202]:eCallDataUpdateEvent 18:39:22:910 CTIOS1-ctios Trace: [call.5000.46856219] Found CallConnection(42163.0) for device 42163. 18:39:22:920 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:0) 18:39:22:921 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:22:921 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:22:921 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:22:922 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:39:22:922 CTIOS1-ctios Trace: >>CG:[call.5000.46856231]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856231 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46856231 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51116 NewConnDevID:51116 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856231) 18:39:22:922 CTIOS1-ctios Trace: >>CG:[call.5000.46856231]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:46856231 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:9903215327322 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.46856231 Trnk#:0 TrnkGrp#:0) 18:39:22:922 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:39:22:922 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856231.51116]:eCallDataUpdateEvent,Msk(bf0002) 18:39:22:945 CTIOS1-ctios Trace: ->RCV[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4) a=48062][call.5000.46856127.42537]:eSetCallDataRequest 18:39:22:945 CTIOS1-ctios Trace: [call.5000.46856127.42537] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:22:945 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856127.42537]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:22:951 CTIOS1-ctios Trace: [call.5000.46856219] Found CallConnection(42163.0) for device 42163. 18:39:22:977 CTIOS1-ctios Trace: [call.5000.198845551] Found CallConnection(21035.0) for device 21035. 18:39:22:983 CTIOS1-ctios Trace: [call.5000.46856218] Found CallConnection(42242.0) for device 42242. 18:39:22:983 CTIOS1-ctios Trace: [call.5000.46856218] Found CallConnection(42242.0) for device 42242. 18:39:22:983 CTIOS1-ctios Trace: [call.5000.198845551] Found CallConnection(21035.0) for device 21035. 18:39:23:004 CTIOS1-ctios Trace: >>CG:[call.5000.46856218]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856218 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42242 RelDevID:42242 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856218) 18:39:23:005 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856218.0524261321]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:23:005 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856218.42242]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:23:005 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856218.42242]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:23:005 CTIOS1-ctios Trace: >>CG:[call.5000.46856218]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856218 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0524261321 RelDevID:0524261321 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856218) 18:39:23:005 CTIOS1-ctios Trace: >>CG:[call.5000.46856218]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856218 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0524261321 MsgID:eCallClearedEvent DvrKey:call.5000.46856218) 18:39:23:005 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856218.0524261321]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:23:005 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856218.42242]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:23:005 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856218.42242]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:23:005 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856218.0524261321]:eCallClearedEvent,Msk(3f0000) 18:39:23:005 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856218.42242]:eCallClearedEvent,Msk(3f0000) 18:39:23:005 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856218.42242]:eCallClearedEvent,Msk(3f0000) 18:39:23:008 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9433 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42242 AGID:42518 AGInstr:42242 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42518 AGAvailStatus:0) 18:39:23:008 CTIOS1-ctios Trace: [agent.5000.42518]: Current Wrapup Mode = 3 18:39:23:008 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:23:008 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:23:008 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:23:009 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:23:009 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:23:009 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:23:009 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:23:009 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:23:009 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:23:015 CTIOS1-ctios Trace: >>CG:[call.5000.46856127]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856127 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856127 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81155 ConnDevID:04235220558 CallWrpupData:1236_0800_Crank/Prank Caller ,110 NewConnDevID:42537 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856127 ecc:(...)) 18:39:23:015 CTIOS1-ctios Trace: >>CG:[call.5000.46856127.42537]:eSetCallDataConf(UniqObjID:call.5000.46856127.42537 MsgID:eSetCallDataConf TgtCILClntID:FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)) 18:39:23:015 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856127.04235220558]:eCallDataUpdateEvent 18:39:23:015 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856127.42537]:eCallDataUpdateEvent 18:39:23:015 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856127.42537]:eCallDataUpdateEvent 18:39:23:019 CTIOS1-ctios Trace: ->RCV[FF1-50-D7C8-5736-dotNET_Sess(31914638)_EvtThd(4) a=46074][agent.5000.46074]:eSetAgentStateRequest(eAvailable) 18:39:23:079 CTIOS1-ctios Trace: >>CG:[call.5000.46855434]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855434 ConnDevIDTyp:1 ConnDevID:Unknown MsgID:eCallEndEvent DvrKey:call.5000.46855434) 18:39:23:079 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855434 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:23:080 CTIOS1-ctios Trace: >>CG:[agent.5000.46074]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9196 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42061 AGID:46074 AGInstr:42061 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46074 AGAvailStatus:1) 18:39:23:080 CTIOS1-ctios Trace: <-SND[FF1-50-D7C8-5736-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46074]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:23:080 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46074]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:23:080 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46074]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:23:080 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46074]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:23:080 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46074]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:23:080 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46074]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:23:080 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46074]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:23:081 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46074]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:23:081 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46074]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:23:081 CTIOS1-ctios Trace: >>CG:[agent.5000.46074]:eSetAgentStateConf(UniqObjID:agent.5000.46074 MsgID:eSetAgentStateConf TgtCILClntID:FF1-50-D7C8-5736-dotNET_Sess(31914638)_EvtThd(4)) 18:39:23:081 CTIOS1-ctios Trace: <-SND[FF1-50-D7C8-5736-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46074]:eSetAgentStateConf 18:39:23:140 CTIOS1-ctios Trace: [call.5000.46856222] Found CallConnection(42237.0) for device 42237. 18:39:23:154 CTIOS1-ctios Trace: [call.5000.46856222] Found CallConnection(42237.0) for device 42237. 18:39:23:170 CTIOS1-ctios Trace: [call.5000.198845552] Found CallConnection(21251.0) for device 21251. 18:39:23:175 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eAvailable) 18:39:23:193 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845551.21035]:eSetCallDataRequest 18:39:23:214 CTIOS1-ctios Trace: [call.5000.198845552] Found CallConnection(21251.0) for device 21251. 18:39:23:234 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:1) 18:39:23:234 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:23:234 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:23:234 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:23:235 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:39:23:235 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:39:23:254 CTIOS1-ctios Trace: >>CG:[call.5000.198845551]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845551 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845551 NewConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0614588231 NewConnDevID:0614588231 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845551 ecc:(...)) 18:39:23:255 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845551.0614588231]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:23:255 CTIOS1-ctios Trace: >>CG:[call.5000.198845551.21035]:eSetCallDataConf(UniqObjID:call.5000.198845551.21035 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:39:23:255 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845551.21035]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:23:325 CTIOS1-ctios Trace: ->RCV[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3) a=12236][call.5000.46855905.51073]:eSetCallDataRequest 18:39:23:325 CTIOS1-ctios Trace: [call.5000.46855905.51073] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:23:325 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855905.51073]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:23:386 CTIOS1-ctios Trace: >>CG:[call.5000.46855905]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855905 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855905 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5057 QryRuleID:5060 ConnDevID:910553831946 CallWrpupData:General Call Back_GCB ,14 NewConnDevID:51073 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855905 ecc:(...)) 18:39:23:386 CTIOS1-ctios Trace: >>CG:[call.5000.46855905.51073]:eSetCallDataConf(UniqObjID:call.5000.46855905.51073 MsgID:eSetCallDataConf TgtCILClntID:FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)) 18:39:23:386 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855905.910553831946]:eCallDataUpdateEvent 18:39:23:386 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855905.51073]:eCallDataUpdateEvent 18:39:23:386 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855905.51073]:eCallDataUpdateEvent 18:39:23:391 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845552.21251]:eSetCallDataRequest 18:39:23:453 CTIOS1-ctios Trace: >>CG:[call.5000.198845552]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845552 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845552 NewConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:223402558 NewConnDevID:223402558 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845552 ecc:(...)) 18:39:23:453 CTIOS1-ctios Trace: >>CG:[call.5000.198845552.21251]:eSetCallDataConf(UniqObjID:call.5000.198845552.21251 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:39:23:453 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845552.223402558]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:23:453 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845552.21251]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:23:496 CTIOS1-ctios Trace: >>CG:[call.5000.198845229]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845229 ConnDevIDTyp:0 ConnDevID:21249 MsgID:eCallEndEvent DvrKey:call.5000.198845229) 18:39:23:496 CTIOS1-ctios Trace: Removed CallConnection(2136986851.1). 18:39:23:496 CTIOS1-ctios Trace: Removed CallConnection(21249.0). 18:39:23:496 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845229 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:23:496 CTIOS1-ctios Trace: >>CG:[agent.5000.9001]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21249 AGID:9001 AGInstr:21249 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9001 AGAvailStatus:1) 18:39:23:497 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845229.2136986851]:eCallEndEvent 18:39:23:497 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845229.21249]:eCallEndEvent 18:39:23:497 CTIOS1-ctios Trace: <-SND[ITSD-South-904-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845229.21249]:eCallEndEvent 18:39:23:497 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9001]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:23:497 CTIOS1-ctios Trace: <-SND[ITSD-South-904-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9001]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:23:499 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:39:23:499 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:23:499 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:23:501 CTIOS1-ctios Trace: ->RCV[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4) a=48734][agent.5000.48734]:eSetAgentStateRequest(eAvailable) 18:39:23:528 CTIOS1-ctios Trace: >>CG:[agent.5000.9001]:eQueryAgentStatisticsConf(IID:32373629 PrphID:5000 AGExt:21249 AGID:9001 AGInstr:21249 UniqObjID:agent.5000.9001 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:472 LogdOnTimeTdy:5938 NotRdyTimeTdy:1017 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:27 HdlCallsTlkTimeTdy:5332 HdlCallsTimeTdy:5868 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:472 LogdOnTimeSess:5938 NotRdyTimeSess:1017 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:17 HdlCallsTlkTimeSess:4092 HdlCallsTimeSess:4430 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:4 IntCallsTimeTdy:6 HdlCallsAftCallTimeSess:338 HdlCallsAftCallTimeTdy:536 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTi 18:39:23:528 CTIOS1-ctios Trace: <-SND[ITSD-South-904-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9001]:eOnNewAgentStatisticsEvent 18:39:23:561 CTIOS1-ctios Trace: >>CG:[agent.5000.48734]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11059 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42618 AGID:48734 AGInstr:42618 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48734 AGAvailStatus:1) 18:39:23:562 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48734]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:23:562 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48734]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:23:562 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48734]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:23:562 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48734]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:23:562 CTIOS1-ctios Trace: >>CG:[agent.5000.48734]:eSetAgentStateConf(UniqObjID:agent.5000.48734 MsgID:eSetAgentStateConf TgtCILClntID:FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)) 18:39:23:563 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48734]:eSetAgentStateConf 18:39:23:564 CTIOS1-ctios Trace: ->RCV[GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3) a=33602][call.5000.154709944.51093]:eClearConnectionRequest 18:39:23:613 CTIOS1-ctios Trace: >>CG:[call.5000.46855302]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855302 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855302 NewConnDevIDTyp:0 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81112 ConnDevID:03137715530 CallWrpupData:1236_0800_New Joiner-G.Info ,170 NewConnDevID:42064 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855302 ecc:(...)) 18:39:23:613 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855302.03137715530]:eCallDataUpdateEvent 18:39:23:613 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855302.42064]:eCallDataUpdateEvent 18:39:23:628 CTIOS1-ctios Trace: >>CG:[call.5000.154709944.51093]:eClearConnectionConf(UniqObjID:call.5000.154709944.51093 MsgID:eClearConnectionConf TgtCILClntID:GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3)) 18:39:23:628 CTIOS1-ctios Trace: <-SND[GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3)][call.5000.154709944.51093]:eClearConnectionConf,Msk(bf01a4) 18:39:23:629 CTIOS1-ctios Trace: [call.5000.154709944] Found CallConnection(51093.0) for device 51093. 18:39:23:629 CTIOS1-ctios Trace: >>CG:[call.5000.154709944]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709944 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51093 RelDevID:51093 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709944) 18:39:23:629 CTIOS1-ctios Trace: [call.5000.154709944] Found CallConnection(51093.0) for device 51093. 18:39:23:630 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709944.03458422901]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:23:630 CTIOS1-ctios Trace: >>CG:[call.5000.154709944]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709944 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03458422901 RelDevID:03458422901 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709944) 18:39:23:630 CTIOS1-ctios Trace: >>CG:[call.5000.154709944]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709944 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03458422901 MsgID:eCallClearedEvent DvrKey:call.5000.154709944) 18:39:23:630 CTIOS1-ctios Trace: <-SND[GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3)][call.5000.154709944.51093]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:23:630 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709944.51093]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:23:630 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709944.03458422901]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:23:630 CTIOS1-ctios Trace: <-SND[GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3)][call.5000.154709944.51093]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:23:630 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709944.51093]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:23:630 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709944.03458422901]:eCallClearedEvent,Msk(3f0000) 18:39:23:630 CTIOS1-ctios Trace: <-SND[GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3)][call.5000.154709944.51093]:eCallClearedEvent,Msk(3f0000) 18:39:23:630 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709944.51093]:eCallClearedEvent,Msk(3f0000) 18:39:23:642 CTIOS1-ctios Trace: >>CG:[agent.5000.33602]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10008 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51093 AGID:33602 AGInstr:51093 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33602 AGAvailStatus:0) 18:39:23:642 CTIOS1-ctios Trace: [agent.5000.33602]: Current Wrapup Mode = 0 18:39:23:642 CTIOS1-ctios Trace: [call.5000.154709944.51093] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:23:642 CTIOS1-ctios Trace: <-SND[GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3)][call.5000.154709944.51093]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:23:642 CTIOS1-ctios Trace: <-SND[GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33602]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:23:642 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33602]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:23:642 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33602]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:23:642 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33602]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:23:745 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:39:23:745 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:23:746 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:23:751 CTIOS1-ctios Trace: ->RCV[FJ7-97-70CB-3420-dotNET_Sess(31914638)_EvtThd(4) a=48438][call.5000.46855077.42580]:eRetrieveCallRequest 18:39:23:837 CTIOS1-ctios Trace: >>CG:[call.5000.46855077.42580]:eRetrieveCallConf(UniqObjID:call.5000.46855077.42580 MsgID:eRetrieveCallConf TgtCILClntID:FJ7-97-70CB-3420-dotNET_Sess(31914638)_EvtThd(4)) 18:39:23:837 CTIOS1-ctios Trace: <-SND[FJ7-97-70CB-3420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855077.42580]:eRetrieveCallConf,Msk(bf0002) 18:39:23:837 CTIOS1-ctios Trace: >>CG:[agent.5000.48438]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10498 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42580 AGID:48438 AGInstr:42580 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48438 AGAvailStatus:0) 18:39:23:837 CTIOS1-ctios Trace: >>CG:[call.5000.46855077]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855077 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:42580 RetrvDevID:42580 MsgID:eCallRetrievedEvent DvrKey:call.5000.46855077) 18:39:23:837 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48438]:eAgentStateEvent(eTalking),Msk(0) 18:39:23:837 CTIOS1-ctios Trace: <-SND[FJ7-97-70CB-3420-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48438]:eAgentStateEvent(eTalking),Msk(0) 18:39:23:837 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48438]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:23:837 CTIOS1-ctios Trace: [call.5000.46855077] Found CallConnection(42580.0). 18:39:23:838 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48438]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:23:838 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48438]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:23:838 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48438]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:23:838 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855077.03315774243]:eCallRetrievedEvent,Msk(bf01a6) 18:39:23:838 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855077.42580]:eCallRetrievedEvent,Msk(bf01a6) 18:39:23:838 CTIOS1-ctios Trace: <-SND[FJ7-97-70CB-3420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855077.42580]:eCallRetrievedEvent,Msk(bf01a6) 18:39:23:872 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207745 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207745 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991743) 18:39:23:874 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:420 SGID:8583 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:42670 ANI:(null) UsrToUsrInfo:(null) Dialed#:45362 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207746 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207746 RCallKeySeq#:0 CallTypIDTag:5205 PreCallIIDTag:7991744) 18:39:23:874 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207747 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207747 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991745) 18:39:23:901 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:23:902 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:23:902 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:23:902 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:23:903 CTIOS1-ctios Trace: >>CG:[agent.5000.55016]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11177 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42670 AGID:55016 AGInstr:42670 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.55016 AGAvailStatus:0) 18:39:23:903 CTIOS1-ctios Trace: <-SND[37096][agent.5000.55016]:eAgentStateEvent(eReserved),Msk(0) 18:39:23:904 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:23:904 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:23:904 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:23:905 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:23:925 CTIOS1-ctios Trace: >>CG:[call.5000.46855460]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855460 ConnDevIDTyp:1 ConnDevID:4237339696 MsgID:eCallEndEvent DvrKey:call.5000.46855460) 18:39:23:926 CTIOS1-ctios Trace: Removed CallConnection(4237339696.1). 18:39:23:926 CTIOS1-ctios Trace: Removed CallConnection(51005.0). 18:39:23:926 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855460 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:23:926 CTIOS1-ctios Trace: >>CG:[agent.5000.33623]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10225 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51005 AGID:33623 AGInstr:51005 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33623 AGAvailStatus:1) 18:39:23:926 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855460.4237339696]:eCallEndEvent 18:39:23:926 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855460.51005]:eCallEndEvent 18:39:23:926 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33623]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:23:926 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33623]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:23:926 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33623]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:23:952 CTIOS1-ctios Trace: ->RCV[F-D2-12160-9004 a=6261][agent.5000.6261]:eSetAgentStateRequest(eAvailable) 18:39:23:980 CTIOS1-ctios Trace: [call.5000.46855077] Found CallConnection(42580.0) for device 42580. 18:39:23:996 CTIOS1-ctios Trace: [call.5000.46855077] Found CallConnection(42580.0) for device 42580. 18:39:24:012 CTIOS1-ctios Trace: >>CG:[call.5000.198845388]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845388 ConnDevIDTyp:0 ConnDevID:21207 MsgID:eCallEndEvent DvrKey:call.5000.198845388) 18:39:24:012 CTIOS1-ctios Trace: Removed CallConnection(02135862881.1). 18:39:24:012 CTIOS1-ctios Trace: Removed CallConnection(21207.0). 18:39:24:012 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845388 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:24:012 CTIOS1-ctios Trace: >>CG:[agent.5000.6261]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5929 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21207 AGID:6261 AGInstr:21207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6261 AGAvailStatus:1) 18:39:24:012 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845388.02135862881]:eCallEndEvent 18:39:24:012 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845388.21207]:eCallEndEvent 18:39:24:012 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][call.5000.198845388.21207]:eCallEndEvent 18:39:24:012 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6261]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:24:012 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][agent.5000.6261]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:24:012 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6261]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:014 CTIOS1-ctios Trace: >>CG:[agent.5000.6261]:eSetAgentStateConf(UniqObjID:agent.5000.6261 MsgID:eSetAgentStateConf TgtCILClntID:F-D2-12160-9004) 18:39:24:014 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][agent.5000.6261]:eSetAgentStateConf 18:39:24:028 CTIOS1-ctios Trace: >>CG:[call.5000.2131420932]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420932 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41264 ConnDevID:41264 MsgID:eCallBeginEvent DvrKey:call.5000.2131420932) 18:39:24:028 CTIOS1-ctios Trace: >>CG:[call.5000.2131420932]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420932 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41264 CallngDevID:41264 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420932) 18:39:24:028 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420932 18:39:24:028 CTIOS1-ctios Trace: [call.5000.2131420932] CallConnection(41264.0) found DeviceID(41264) AgentID(). 18:39:24:028 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:24:028 CTIOS1-ctios Trace: Added CallConnection(41264.0). 18:39:24:028 CTIOS1-ctios Trace: [call.5000.2131420932]::CreateCallConnection(): CallConnection(41264.0) created successfully. 18:39:24:028 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420932.41264]:eCallBeginEvent,Msk(bf0002) 18:39:24:028 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420932.41264]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:24:029 CTIOS1-ctios Trace: >>CG:[call.5000.2131420932]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420932 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420932 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41264 NewConnDevID:41264 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420932) 18:39:24:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420932.41264]:eCallDataUpdateEvent,Msk(bf0002) 18:39:24:029 CTIOS1-ctios Trace: >>CG:[call.5000.2131420932]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420932 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41264 CallngDevID:41264 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420932) 18:39:24:029 CTIOS1-ctios Trace: [call.5000.2131420932] Found CallConnection(41264.0) for device 41264. 18:39:24:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420932.41264]:eCallOriginatedEvent,Msk(bf0002) 18:39:24:029 CTIOS1-ctios Trace: >>CG:[call.5000.2131420932]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420932 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420932 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41264 NewConnDevID:41264 RCallKeyDay:151314 RCallKeyCID:207745 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420932 ICMEntUniqID:icm.151314.207745 RCallKeySeq#:1) 18:39:24:030 CTIOS1-ctios Trace: >>CG:[call.5000.2131420932]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420932 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41264 AlrtgDevID: CallngDevID:41264 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420932 Trnk#:0 TrnkGrp#:0) 18:39:24:030 CTIOS1-ctios Trace: [call.5000.2131420932] Found CallConnection(41264.0) for device 41264. 18:39:24:030 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420932.41264]:eCallDataUpdateEvent,Msk(bf0002) 18:39:24:030 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420932.41264]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:24:030 CTIOS1-ctios Trace: >>CG:[call.5000.2131420932]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420932 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41264 AlrtgDevID:51044 CallngDevID:41264 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420932 Trnk#:0 TrnkGrp#:0) 18:39:24:030 CTIOS1-ctios Trace: >>CG:[call.5000.2131420932]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420932 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420932 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41264 NewConnDevID:41264 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420932 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105163))) 18:39:24:030 CTIOS1-ctios Trace: [call.5000.2131420932] Found CallConnection(41264.0) for device 41264. 18:39:24:030 CTIOS1-ctios Trace: [call.5000.2131420932]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:24:030 CTIOS1-ctios Trace: >>CG:[call.5000.2131420932]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420932 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41264 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420932 Trnk#:0 TrnkGrp#:0) 18:39:24:030 CTIOS1-ctios Trace: [call.5000.2131420932] CallConnection(41264.0) found DeviceID(51044) AgentID(05230). 18:39:24:030 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:24:030 CTIOS1-ctios Trace: Added CallConnection(41264.0). 18:39:24:030 CTIOS1-ctios Trace: [call.5000.2131420932]::CreateCallConnection(): CallConnection(41264.0) created successfully. 18:39:24:031 CTIOS1-ctios Trace: [call.5000.2131420932] Found CallConnection(41264.0). 18:39:24:031 CTIOS1-ctios Trace: [call.5000.2131420932] Found CallConnection(41264.0). 18:39:24:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420932.51044]:eCallBeginEvent 18:39:24:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420932.41264]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:24:031 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:24:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420932.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:24:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420932.41264]:eCallDataUpdateEvent,Msk(bf0002) 18:39:24:031 CTIOS1-ctios Trace: >>CG:[call.5000.2131420932]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420932 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420932) 18:39:24:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420932.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:24:031 CTIOS1-ctios Trace: [call.5000.2131420932] Found CallConnection(51044.0). 18:39:24:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420932.41264]:eCallEstablishedEvent,Msk(bf01a6) 18:39:24:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420932.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:24:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:24:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:24:032 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:24:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420932.41264]: eCallHeldEvent,Msk(bf0126) 18:39:24:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420932.51044]: eCallHeldEvent,Msk(bf000a) 18:39:24:033 CTIOS1-ctios Trace: >>CG:[call.5000.2131420933]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420933 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41265 ConnDevID:41265 MsgID:eCallBeginEvent DvrKey:call.5000.2131420933) 18:39:24:033 CTIOS1-ctios Trace: >>CG:[call.5000.2131420933]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420933 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41265 CallngDevID:41265 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420933) 18:39:24:033 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420933 18:39:24:033 CTIOS1-ctios Trace: [call.5000.2131420933] CallConnection(41265.0) found DeviceID(41265) AgentID(). 18:39:24:033 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:24:033 CTIOS1-ctios Trace: Added CallConnection(41265.0). 18:39:24:033 CTIOS1-ctios Trace: [call.5000.2131420933]::CreateCallConnection(): CallConnection(41265.0) created successfully. 18:39:24:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420933.41265]:eCallBeginEvent,Msk(bf0002) 18:39:24:033 CTIOS1-ctios Trace: >>CG:[call.5000.2131420933]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420933 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420933 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:42670 ConnDevID:41265 NewConnDevID:41265 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420933) 18:39:24:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420933.41265]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:24:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420933.41265]:eCallDataUpdateEvent,Msk(bf0002) 18:39:24:033 CTIOS1-ctios Trace: >>CG:[call.5000.2131420933]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420933 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41265 CallngDevID:41265 CalldDevID:42670 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420933) 18:39:24:033 CTIOS1-ctios Trace: [call.5000.2131420933] Found CallConnection(41265.0) for device 41265. 18:39:24:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420933]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420933 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420933 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:42670 Dialed#:45362 ConnDevID:41265 NewConnDevID:41265 RCallKeyDay:151314 RCallKeyCID:207746 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420933 ICMEntUniqID:icm.151314.207746 RCallKeySeq#:1) 18:39:24:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420933.41265]:eCallOriginatedEvent,Msk(bf0002) 18:39:24:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420933.41265]:eCallDataUpdateEvent,Msk(bf0002) 18:39:24:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420933]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420933 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41265 AlrtgDevID: CallngDevID:41265 CalldDevID:42670 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420933 Trnk#:0 TrnkGrp#:0) 18:39:24:034 CTIOS1-ctios Trace: [call.5000.2131420933] Found CallConnection(41265.0) for device 41265. 18:39:24:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420933.41265]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:24:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420933]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420933 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:420 SGID:8583 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41265 AlrtgDevID:42670 CallngDevID:41265 CalldDevID:42670 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420933 Trnk#:0 TrnkGrp#:0) 18:39:24:034 CTIOS1-ctios Trace: [call.5000.2131420933] Found CallConnection(41265.0) for device 41265. 18:39:24:034 CTIOS1-ctios Trace: [call.5000.2131420933]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42670. 18:39:24:034 CTIOS1-ctios Trace: [call.5000.2131420933] CallConnection(41265.0) found DeviceID(42670) AgentID(55016). 18:39:24:034 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:24:034 CTIOS1-ctios Trace: Added CallConnection(41265.0). 18:39:24:034 CTIOS1-ctios Trace: [call.5000.2131420933]::CreateCallConnection(): CallConnection(41265.0) created successfully. 18:39:24:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420933.42670]:eCallBeginEvent 18:39:24:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420933.41265]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:24:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420933.42670]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:24:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420933]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420933 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420933 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41265 NewConnDevID:41265 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420933 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105163))) 18:39:24:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420933.41265]:eCallDataUpdateEvent,Msk(bf0002) 18:39:24:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420933.42670]:eCallDataUpdateEvent,Msk(3f0001) 18:39:24:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420933]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420933 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:420 SGID:8583 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42670 CallngDevID:41265 CalldDevID:42670 LstRedirDevID:(null) AnsDevID:42670 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420933 Trnk#:0 TrnkGrp#:0) 18:39:24:042 CTIOS1-ctios Trace: [call.5000.2131420933] Found CallConnection(41265.0). 18:39:24:042 CTIOS1-ctios Trace: [call.5000.2131420933] Found CallConnection(41265.0). 18:39:24:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420933.41265]:eCallEstablishedEvent,Msk(bf01a6) 18:39:24:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420933.42670]:eCallEstablishedEvent,Msk(bf01a6) 18:39:24:044 CTIOS1-ctios Trace: >>CG:[agent.5000.55016]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:420 SGID:8583 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11177 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42670 AGID:55016 AGInstr:42670 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.55016 AGAvailStatus:0) 18:39:24:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420933]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420933 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:42670 HldgDevID:42670 MsgID:eCallHeldEvent DvrKey:call.5000.2131420933) 18:39:24:044 CTIOS1-ctios Trace: [call.5000.2131420933] Found CallConnection(42670.0). 18:39:24:045 CTIOS1-ctios Trace: <-SND[37096][agent.5000.55016]:eAgentStateEvent(eTalking),Msk(0) 18:39:24:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420933.41265]: eCallHeldEvent,Msk(bf0126) 18:39:24:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420933.42670]: eCallHeldEvent,Msk(bf000a) 18:39:24:057 CTIOS1-ctios Trace: >>CG:[call.5000.2131420934]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420934 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41266 ConnDevID:41266 MsgID:eCallBeginEvent DvrKey:call.5000.2131420934) 18:39:24:057 CTIOS1-ctios Trace: >>CG:[call.5000.2131420934]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420934 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41266 CallngDevID:41266 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420934) 18:39:24:057 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420934 18:39:24:058 CTIOS1-ctios Trace: [call.5000.2131420934] CallConnection(41266.0) found DeviceID(41266) AgentID(). 18:39:24:058 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:24:058 CTIOS1-ctios Trace: Added CallConnection(41266.0). 18:39:24:058 CTIOS1-ctios Trace: [call.5000.2131420934]::CreateCallConnection(): CallConnection(41266.0) created successfully. 18:39:24:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420934]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420934 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420934 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41266 NewConnDevID:41266 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420934) 18:39:24:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420934]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420934 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41266 CallngDevID:41266 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420934) 18:39:24:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420934.41266]:eCallBeginEvent,Msk(bf0002) 18:39:24:058 CTIOS1-ctios Trace: [call.5000.2131420934] Found CallConnection(41266.0) for device 41266. 18:39:24:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420934.41266]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:24:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420934.41266]:eCallDataUpdateEvent,Msk(bf0002) 18:39:24:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420934.41266]:eCallOriginatedEvent,Msk(bf0002) 18:39:24:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420934]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420934 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420934 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41266 NewConnDevID:41266 RCallKeyDay:151314 RCallKeyCID:207747 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420934 ICMEntUniqID:icm.151314.207747 RCallKeySeq#:1) 18:39:24:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420934]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420934 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41266 AlrtgDevID: CallngDevID:41266 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420934 Trnk#:0 TrnkGrp#:0) 18:39:24:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420934]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420934 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41266 AlrtgDevID:51023 CallngDevID:41266 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420934 Trnk#:0 TrnkGrp#:0) 18:39:24:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420934.41266]:eCallDataUpdateEvent,Msk(bf0002) 18:39:24:059 CTIOS1-ctios Trace: [call.5000.2131420934] Found CallConnection(41266.0) for device 41266. 18:39:24:059 CTIOS1-ctios Trace: [call.5000.2131420934] Found CallConnection(41266.0) for device 41266. 18:39:24:059 CTIOS1-ctios Trace: [call.5000.2131420934]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:24:059 CTIOS1-ctios Trace: [call.5000.2131420934] CallConnection(41266.0) found DeviceID(51023) AgentID(33632). 18:39:24:059 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:24:059 CTIOS1-ctios Trace: Added CallConnection(41266.0). 18:39:24:059 CTIOS1-ctios Trace: [call.5000.2131420934]::CreateCallConnection(): CallConnection(41266.0) created successfully. 18:39:24:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420934.41266]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:24:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420934.51023]:eCallBeginEvent 18:39:24:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420934.41266]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:24:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420934.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:24:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420934]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420934 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420934 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41266 NewConnDevID:41266 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420934 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105163))) 18:39:24:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420934.41266]:eCallDataUpdateEvent,Msk(bf0002) 18:39:24:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420934.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:24:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420934]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420934 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41266 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420934 Trnk#:0 TrnkGrp#:0) 18:39:24:060 CTIOS1-ctios Trace: [call.5000.2131420934] Found CallConnection(41266.0). 18:39:24:060 CTIOS1-ctios Trace: [call.5000.2131420934] Found CallConnection(41266.0). 18:39:24:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420934.41266]:eCallEstablishedEvent,Msk(bf01a6) 18:39:24:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420934.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:24:061 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:24:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:24:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:24:061 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:24:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420934]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420934 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420934) 18:39:24:062 CTIOS1-ctios Trace: [call.5000.2131420934] Found CallConnection(51023.0). 18:39:24:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420934.41266]: eCallHeldEvent,Msk(bf0126) 18:39:24:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420934.51023]: eCallHeldEvent,Msk(bf000a) 18:39:24:062 CTIOS1-ctios Trace: >>CG:[agent.5000.6261]:eQueryAgentStatisticsConf(IID:32373634 PrphID:5000 AGExt:21207 AGID:6261 AGInstr:21207 UniqObjID:agent.5000.6261 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:3392 LogdOnTimeTdy:9312 NotRdyTimeTdy:1475 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:38 HdlCallsTlkTimeTdy:4093 HdlCallsTimeTdy:4401 IncCallsHldTdy:3 IncCallsHldTimeTdy:129 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2195 LogdOnTimeSess:6644 NotRdyTimeSess:1181 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:27 HdlCallsTlkTimeSess:2987 HdlCallsTimeSess:3236 IncCallsHldSess:3 IncCallsHldTimeSess:129 IntCallsSess:9 IntCallsTimeSess:6 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:18 IntCallsTimeTdy:15 HdlCallsAftCallTimeSess:120 HdlCallsAftCallTimeTdy:179 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prv 18:39:24:062 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][agent.5000.6261]:eOnNewAgentStatisticsEvent 18:39:24:093 CTIOS1-ctios Trace: >>CG:[call.5000.2131420932]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420932 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420932 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41264 NewConnDevID:41264 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420932 ecc:(...)) 18:39:24:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420932.41264]:eCallDataUpdateEvent,Msk(bf0126) 18:39:24:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420932.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:24:095 CTIOS1-ctios Trace: >>CG:[call.5000.2131420933]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420933 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420933 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41265 NewConnDevID:41265 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420933 ecc:(...)) 18:39:24:095 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420933.41265]:eCallDataUpdateEvent,Msk(bf0126) 18:39:24:095 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420933.42670]:eCallDataUpdateEvent,Msk(bf000a) 18:39:24:112 CTIOS1-ctios Trace: ->RCV[GQ7-51-CA4F-220-dotNET_Sess(31914638)_EvtThd(4) a=4072][agent.5000.4072]:eSetAgentStateRequest(eAvailable) 18:39:24:119 CTIOS1-ctios Trace: >>CG:[call.5000.2131420934]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420934 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420934 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41266 NewConnDevID:41266 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420934 ecc:(...)) 18:39:24:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420934.41266]:eCallDataUpdateEvent,Msk(bf0126) 18:39:24:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420934.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:24:172 CTIOS1-ctios Trace: >>CG:[call.5000.46855069]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855069 ConnDevIDTyp:1 ConnDevID:4237808449 MsgID:eCallEndEvent DvrKey:call.5000.46855069) 18:39:24:172 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855069 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:24:172 CTIOS1-ctios Trace: >>CG:[agent.5000.4072]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6492 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42125 AGID:4072 AGInstr:42125 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.4072 AGAvailStatus:1) 18:39:24:172 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4072]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:24:173 CTIOS1-ctios Trace: <-SND[GQ7-51-CA4F-220-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4072]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:24:173 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4072]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:173 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4072]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:173 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4072]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:173 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4072]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:173 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4072]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:173 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4072]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:173 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4072]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:174 CTIOS1-ctios Trace: >>CG:[agent.5000.4072]:eSetAgentStateConf(UniqObjID:agent.5000.4072 MsgID:eSetAgentStateConf TgtCILClntID:GQ7-51-CA4F-220-dotNET_Sess(31914638)_EvtThd(4)) 18:39:24:174 CTIOS1-ctios Trace: <-SND[GQ7-51-CA4F-220-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4072]:eSetAgentStateConf 18:39:24:174 CTIOS1-ctios Trace: >>CG:[call.5000.46854640]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46854640 ConnDevIDTyp:0 ConnDevID:42202 MsgID:eCallEndEvent DvrKey:call.5000.46854640) 18:39:24:174 CTIOS1-ctios Trace: Removed CallConnection(03008874406.1). 18:39:24:174 CTIOS1-ctios Trace: Removed CallConnection(42202.0). 18:39:24:174 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46854640 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:24:174 CTIOS1-ctios Trace: >>CG:[agent.5000.42234]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8617 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42202 AGID:42234 AGInstr:42202 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42234 AGAvailStatus:1) 18:39:24:174 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854640.03008874406]:eCallEndEvent 18:39:24:175 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854640.42202]:eCallEndEvent 18:39:24:175 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42234]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:24:175 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42234]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:175 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42234]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:175 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42234]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:175 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42234]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:175 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42234]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:175 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42234]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:175 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42234]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:194 CTIOS1-ctios Trace: >>CG:[call.5000.46855359]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855359 ConnDevIDTyp:1 ConnDevID:04236880804 MsgID:eCallEndEvent DvrKey:call.5000.46855359) 18:39:24:194 CTIOS1-ctios Trace: Removed CallConnection(04236880804.1). 18:39:24:194 CTIOS1-ctios Trace: Removed CallConnection(42045.0). 18:39:24:194 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855359 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:24:195 CTIOS1-ctios Trace: >>CG:[agent.5000.48534]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10704 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42045 AGID:48534 AGInstr:42045 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48534 AGAvailStatus:1) 18:39:24:195 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855359.04236880804]:eCallEndEvent 18:39:24:195 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855359.42045]:eCallEndEvent 18:39:24:195 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48534]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:24:195 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48534]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:195 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48534]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:195 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48534]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:195 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48534]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:195 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48534]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:195 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48534]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:195 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48534]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:326 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eNotReady) 18:39:24:371 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eNotReady) 18:39:24:432 CTIOS1-ctios Trace: [call.5000.46855706] Found CallConnection(51015.0) for device 51015. 18:39:24:433 CTIOS1-ctios Trace: [call.5000.46855706] Found CallConnection(51015.0) for device 51015. 18:39:24:433 CTIOS1-ctios Trace: >>CG:[call.5000.46855706]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855706 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51015 RelDevID:51015 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855706) 18:39:24:433 CTIOS1-ctios Trace: >>CG:[call.5000.46855706]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855706 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0486889174 RelDevID:0486889174 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855706) 18:39:24:433 CTIOS1-ctios Trace: >>CG:[call.5000.46855706]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855706 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0486889174 MsgID:eCallClearedEvent DvrKey:call.5000.46855706) 18:39:24:433 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855706.0486889174]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:24:433 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855706.51015]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:24:434 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855706.0486889174]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:24:434 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855706.51015]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:24:434 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855706.0486889174]:eCallClearedEvent,Msk(3f0000) 18:39:24:434 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855706.51015]:eCallClearedEvent,Msk(3f0000) 18:39:24:456 CTIOS1-ctios Trace: ->RCV[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3) a=12236][agent.5000.12236]:eSetAgentStateRequest(eAvailable) 18:39:24:461 CTIOS1-ctios Trace: >>CG:[agent.5000.33607]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:3 SGID:9786 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10013 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51015 AGID:33607 AGInstr:51015 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33607 AGAvailStatus:0) 18:39:24:461 CTIOS1-ctios Trace: [agent.5000.33607]: Current Wrapup Mode = 0 18:39:24:462 CTIOS1-ctios Trace: [call.5000.46855706.51015] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:24:462 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33607]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:24:462 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33607]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:24:462 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33607]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:24:469 CTIOS1-ctios Trace: >>CG:[call.5000.154710022]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154710022 CallTyp:9 ConnDevIDTyp:0 NewConnCID:154710022 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21041 NewConnDevID:21041 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154710022) 18:39:24:469 CTIOS1-ctios Trace: >>CG:[call.5000.154710022]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:154710022 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:1 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:9902136999390 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.154710022 Trnk#:0 TrnkGrp#:0) 18:39:24:469 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710022.21041]:eCallDataUpdateEvent,Msk(bf0002) 18:39:24:469 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710022.21041]:eCallDataUpdateEvent,Msk(bf0002) 18:39:24:469 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710022.21041]:eCallReachedNetworkEvent,Msk(bf0002) 18:39:24:492 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:0) 18:39:24:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:24:492 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:24:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:24:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:24:492 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:39:24:493 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:24:493 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:24:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:24:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:24:493 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:24:493 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:39:24:515 CTIOS1-ctios Trace: >>CG:[call.5000.46855905]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855905 ConnDevIDTyp:0 ConnDevID:51073 MsgID:eCallEndEvent DvrKey:call.5000.46855905) 18:39:24:516 CTIOS1-ctios Trace: Removed CallConnection(910553831946.1). 18:39:24:516 CTIOS1-ctios Trace: Removed CallConnection(51073.0). 18:39:24:516 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855905 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:24:516 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:1) 18:39:24:516 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855905.910553831946]:eCallEndEvent 18:39:24:516 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855905.51073]:eCallEndEvent 18:39:24:516 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855905.51073]:eCallEndEvent 18:39:24:516 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:24:516 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:24:516 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:516 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:516 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eSetAgentStateConf(UniqObjID:agent.5000.12236 MsgID:eSetAgentStateConf TgtCILClntID:FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)) 18:39:24:517 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eSetAgentStateConf 18:39:24:520 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:0) 18:39:24:521 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:24:521 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:24:521 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:24:521 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:24:521 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:24:521 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:24:521 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:24:522 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:24:522 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:24:522 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:39:24:523 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:39:24:542 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:400 SVCID:5032 SG#:500 SGID:5041 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21257 ANI:03014571522 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207431 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207431 RCallKeySeq#:1 CallTypIDTag:5035 PreCallIIDTag:7991218) 18:39:24:542 CTIOS1-ctios Trace: <-SND[ITSD-South-7704-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:24:547 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eQueryAgentStatisticsConf(IID:32373639 PrphID:5000 AGExt:51073 AGID:12236 AGInstr:51073 UniqObjID:agent.5000.12236 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1602 LogdOnTimeTdy:9169 NotRdyTimeTdy:4649 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1602 LogdOnTimeSess:9169 NotRdyTimeSess:4649 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:16 AutoOutCallsTlkTimeSess:1375 AutoOutCallsTimeSess:2046 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:16 AutoOutCallsTlkTimeTdy:1375 AutoOutCallsTimeTdy:2046 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:24:547 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eOnNewAgentStatisticsEvent 18:39:24:572 CTIOS1-ctios Trace: >>CG:[agent.5000.36410]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11003 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21257 AGID:36410 AGInstr:21257 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36410 AGAvailStatus:0) 18:39:24:572 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36410]:eAgentStateEvent(eReserved),Msk(0) 18:39:24:572 CTIOS1-ctios Trace: <-SND[ITSD-South-7704-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36410]:eAgentStateEvent(eReserved),Msk(0) 18:39:24:642 CTIOS1-ctios Trace: >>CG:[call.5000.2131420934]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420934 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420934) 18:39:24:642 CTIOS1-ctios Trace: >>CG:[call.5000.2131420934]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420934 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41266 RelDevID:41266 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420934) 18:39:24:642 CTIOS1-ctios Trace: >>CG:[call.5000.2131420934]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420934 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41266 MsgID:eCallClearedEvent DvrKey:call.5000.2131420934) 18:39:24:642 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420934.41266]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:24:642 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420934.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:24:642 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420934.41266]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:24:642 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420934.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:24:643 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420934.41266]:eCallClearedEvent,Msk(3f0000) 18:39:24:643 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420934.51023]:eCallClearedEvent,Msk(3f0000) 18:39:24:644 CTIOS1-ctios Trace: >>CG:[call.5000.2131420934]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420934 ConnDevIDTyp:0 ConnDevID:41266 MsgID:eCallEndEvent DvrKey:call.5000.2131420934) 18:39:24:644 CTIOS1-ctios Trace: Removed CallConnection(41266.0). 18:39:24:644 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:24:644 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420934 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:24:644 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:24:644 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420934.41266]:eCallEndEvent 18:39:24:644 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420934.51023]:eCallEndEvent 18:39:24:644 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:24:644 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:644 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:659 CTIOS1-ctios Trace: >>CG:[call.5000.154710024]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154710024 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:03014571522 DNIS:21257 Dialed#:45433 ConnDevID:03014571522 RCallKeyDay:151314 RCallKeyCID:207431 MsgID:eCallBeginEvent DvrKey:call.5000.154710024 ecc:(...) ICMEntUniqID:icm.151314.207431 RCallKeySeq#:2) 18:39:24:659 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154710024 18:39:24:659 CTIOS1-ctios Trace: >>CG:[call.5000.154710024]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154710024 ConnDevIDTyp:1 SVC#:400 SVCID:5032 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03014571522 AlrtgDevID:(null) CallngDevID:03014571522 CalldDevID:21257 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154710024 Trnk#:0 TrnkGrp#:0) 18:39:24:659 CTIOS1-ctios Trace: [call.5000.154710024]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03014571522. 18:39:24:659 CTIOS1-ctios Trace: CallConnection(03014571522.1) created AgentObject (Device) for DeviceID(03014571522). 18:39:24:659 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:24:659 CTIOS1-ctios Trace: Added CallConnection(03014571522.1). 18:39:24:659 CTIOS1-ctios Trace: [call.5000.154710024]::CreateCallConnection(): CallConnection(03014571522.1) created successfully. 18:39:24:659 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710024.03014571522]:eCallBeginEvent 18:39:24:659 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710024.03014571522]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:24:660 CTIOS1-ctios Trace: >>CG:[call.5000.154710024]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154710024 ConnDevIDTyp:1 SVC#:400 SVCID:5032 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:500 SGID:5041 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03014571522 AlrtgDevID:21257 CallngDevID:03014571522 CalldDevID:21257 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154710024 Trnk#:0 TrnkGrp#:0) 18:39:24:660 CTIOS1-ctios Trace: [call.5000.154710024] Found CallConnection(03014571522.1) for device 03014571522. 18:39:24:660 CTIOS1-ctios Trace: [call.5000.154710024]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21257. 18:39:24:660 CTIOS1-ctios Trace: [call.5000.154710024] CallConnection(03014571522.1) found DeviceID(21257) AgentID(36410). 18:39:24:660 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:24:660 CTIOS1-ctios Trace: Added CallConnection(03014571522.1). 18:39:24:660 CTIOS1-ctios Trace: [call.5000.154710024]::CreateCallConnection(): CallConnection(03014571522.1) created successfully. 18:39:24:660 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710024.21257]:eCallBeginEvent 18:39:24:660 CTIOS1-ctios Trace: <-SND[ITSD-South-7704-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710024.21257]:eCallBeginEvent 18:39:24:660 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710024.03014571522]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:24:660 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710024.21257]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:24:660 CTIOS1-ctios Trace: <-SND[ITSD-South-7704-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710024.21257]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:24:675 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32373640 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5985 LogdOnTimeTdy:9403 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5985 LogdOnTimeSess:9403 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:24:686 CTIOS1-ctios Trace: >>CG:[call.5000.2131420932]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420932 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420932) 18:39:24:686 CTIOS1-ctios Trace: >>CG:[call.5000.2131420932]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420932 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41264 RelDevID:41264 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420932) 18:39:24:687 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420932.41264]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:24:687 CTIOS1-ctios Trace: >>CG:[call.5000.2131420932]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420932 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41264 MsgID:eCallClearedEvent DvrKey:call.5000.2131420932) 18:39:24:687 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420932.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:24:687 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420932.41264]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:24:687 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420932.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:24:687 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420932.41264]:eCallClearedEvent,Msk(3f0000) 18:39:24:687 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420932.51044]:eCallClearedEvent,Msk(3f0000) 18:39:24:687 CTIOS1-ctios Trace: >>CG:[call.5000.2131420932]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420932 ConnDevIDTyp:0 ConnDevID:41264 MsgID:eCallEndEvent DvrKey:call.5000.2131420932) 18:39:24:687 CTIOS1-ctios Trace: Removed CallConnection(41264.0). 18:39:24:687 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:24:687 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420932 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:24:687 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420932.41264]:eCallEndEvent 18:39:24:687 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420932.51044]:eCallEndEvent 18:39:24:687 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:24:688 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:24:688 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:688 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:695 CTIOS1-ctios Trace: >>CG:[call.5000.46855302]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855302 ConnDevIDTyp:0 ConnDevID:42064 MsgID:eCallEndEvent DvrKey:call.5000.46855302) 18:39:24:695 CTIOS1-ctios Trace: Removed CallConnection(03137715530.1). 18:39:24:695 CTIOS1-ctios Trace: Removed CallConnection(42064.0). 18:39:24:695 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855302 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:24:695 CTIOS1-ctios Trace: >>CG:[agent.5000.48445]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10509 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42064 AGID:48445 AGInstr:42064 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48445 AGAvailStatus:1) 18:39:24:695 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855302.03137715530]:eCallEndEvent 18:39:24:695 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855302.42064]:eCallEndEvent 18:39:24:695 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48445]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:24:695 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48445]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:695 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48445]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:695 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48445]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:696 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48445]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:696 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48445]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:696 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48445]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:696 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48445]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:719 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32373641 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5152 LogdOnTimeTdy:9498 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:327 LogdOnTimeSess:752 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:24:725 CTIOS1-ctios Trace: >>CG:[agent.5000.48445]:eQueryAgentStatisticsConf(IID:32373642 PrphID:5000 AGExt:42064 AGID:48445 AGInstr:42064 UniqObjID:agent.5000.48445 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:427 LogdOnTimeTdy:5986 NotRdyTimeTdy:13 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:45 HdlCallsTlkTimeTdy:5322 HdlCallsTimeTdy:5499 IncCallsHldTdy:1 IncCallsHldTimeTdy:20 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:427 LogdOnTimeSess:5986 NotRdyTimeSess:13 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:45 HdlCallsTlkTimeSess:5322 HdlCallsTimeSess:5499 IncCallsHldSess:1 IncCallsHldTimeSess:20 IntCallsSess:8 IntCallsTimeSess:2 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:8 IntCallsTimeTdy:2 HdlCallsAftCallTimeSess:157 HdlCallsAftCallTimeTdy:157 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:24:771 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eAvailable) 18:39:24:835 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:1) 18:39:24:835 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:24:835 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:39:24:835 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:24:835 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:835 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:836 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:836 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:836 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:836 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:836 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:24:836 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:39:24:863 CTIOS1-ctios Trace: [call.5000.46854253] Found CallConnection(42111.0) for device 42111. 18:39:24:863 CTIOS1-ctios Trace: [call.5000.46854253] Found CallConnection(42111.0) for device 42111. 18:39:24:863 CTIOS1-ctios Trace: >>CG:[call.5000.46854253]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854253 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42111 RelDevID:42111 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854253) 18:39:24:863 CTIOS1-ctios Trace: >>CG:[call.5000.46854253]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854253 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0533586523 RelDevID:0533586523 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854253) 18:39:24:863 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854253.0533586523]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:24:864 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854253.42111]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:24:864 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854253.0533586523]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:24:864 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854253.42111]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:24:864 CTIOS1-ctios Trace: >>CG:[call.5000.46854253]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854253 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0533586523 MsgID:eCallClearedEvent DvrKey:call.5000.46854253) 18:39:24:864 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854253.0533586523]:eCallClearedEvent,Msk(3f0000) 18:39:24:864 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854253.42111]:eCallClearedEvent,Msk(3f0000) 18:39:24:864 CTIOS1-ctios Trace: >>CG:[agent.5000.46028]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9101 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42111 AGID:46028 AGInstr:42111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46028 AGAvailStatus:0) 18:39:24:864 CTIOS1-ctios Trace: [agent.5000.46028]: Current Wrapup Mode = 3 18:39:24:864 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46028]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:24:864 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46028]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:24:864 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46028]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:24:865 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46028]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:24:865 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46028]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:24:865 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46028]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:24:865 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46028]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:24:865 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46028]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:24:880 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:208 SVCID:5020 SG#:308 SGID:5021 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42121 ANI:03054864601 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206777 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206777 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:7990136) 18:39:24:880 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:24:911 CTIOS1-ctios Trace: >>CG:[agent.5000.48514]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10685 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42121 AGID:48514 AGInstr:42121 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48514 AGAvailStatus:0) 18:39:24:912 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:eAgentStateEvent(eReserved),Msk(0) 18:39:24:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:eAgentStateEvent(eReserved),Msk(0) 18:39:24:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:24:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:24:912 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:24:912 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:24:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:24:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:24:912 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:24:946 CTIOS1-ctios Trace: >>CG:[call.5000.46856238]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856238 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:03054864601 DNIS:42121 Dialed#:45233 ConnDevID:03054864601 RCallKeyDay:151314 RCallKeyCID:206777 MsgID:eCallBeginEvent DvrKey:call.5000.46856238 ecc:(...) ICMEntUniqID:icm.151314.206777 RCallKeySeq#:2) 18:39:24:946 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856238 18:39:24:946 CTIOS1-ctios Trace: >>CG:[call.5000.46856238]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856238 ConnDevIDTyp:1 SVC#:208 SVCID:5020 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03054864601 AlrtgDevID:(null) CallngDevID:03054864601 CalldDevID:42121 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856238 Trnk#:0 TrnkGrp#:0) 18:39:24:946 CTIOS1-ctios Trace: [call.5000.46856238]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03054864601. 18:39:24:946 CTIOS1-ctios Trace: CallConnection(03054864601.1) created AgentObject (Device) for DeviceID(03054864601). 18:39:24:946 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:24:946 CTIOS1-ctios Trace: >>CG:[call.5000.46856238]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856238 ConnDevIDTyp:1 SVC#:208 SVCID:5020 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:308 SGID:5021 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03054864601 AlrtgDevID:42121 CallngDevID:03054864601 CalldDevID:42121 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856238 Trnk#:0 TrnkGrp#:0) 18:39:24:946 CTIOS1-ctios Trace: Added CallConnection(03054864601.1). 18:39:24:946 CTIOS1-ctios Trace: [call.5000.46856238]::CreateCallConnection(): CallConnection(03054864601.1) created successfully. 18:39:24:946 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856238.03054864601]:eCallBeginEvent 18:39:24:946 CTIOS1-ctios Trace: [call.5000.46856238] Found CallConnection(03054864601.1) for device 03054864601. 18:39:24:946 CTIOS1-ctios Trace: [call.5000.46856238]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42121. 18:39:24:946 CTIOS1-ctios Trace: [call.5000.46856238] CallConnection(03054864601.1) found DeviceID(42121) AgentID(48514). 18:39:24:946 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:24:946 CTIOS1-ctios Trace: Added CallConnection(03054864601.1). 18:39:24:946 CTIOS1-ctios Trace: [call.5000.46856238]::CreateCallConnection(): CallConnection(03054864601.1) created successfully. 18:39:24:946 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856238.03054864601]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:24:946 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856238.42121]:eCallBeginEvent 18:39:24:946 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856238.42121]:eCallBeginEvent 18:39:24:947 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856238.03054864601]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:24:947 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856238.42121]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:24:947 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856238.42121]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:25:060 CTIOS1-ctios Trace: ->RCV[FG1-58-D5E8-4604-dotNET_Sess(31914638)_EvtThd(4) a=5419][call.5000.46854190.42069]:eSetCallDataRequest 18:39:25:060 CTIOS1-ctios Trace: [call.5000.46854190.42069] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:25:060 CTIOS1-ctios Trace: <-SND[FG1-58-D5E8-4604-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854190.42069]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:25:070 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eAvailable) 18:39:25:086 CTIOS1-ctios Trace: ->RCV[GF-G10-E5A6-58-2328-dotNET_Sess(31914638)_EvtThd(3) a=10533][agent.5000.10533]:eSetAgentStateRequest(eAvailable) 18:39:25:112 CTIOS1-ctios Trace: [call.5000.46855943] Found CallConnection(42162.0) for device 42162. 18:39:25:112 CTIOS1-ctios Trace: [call.5000.46855943] Found CallConnection(42162.0) for device 42162. 18:39:25:113 CTIOS1-ctios Trace: >>CG:[call.5000.46855943]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855943 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42162 RelDevID:42162 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855943) 18:39:25:113 CTIOS1-ctios Trace: >>CG:[call.5000.46855943]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855943 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:04237011125 RelDevID:04237011125 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855943) 18:39:25:113 CTIOS1-ctios Trace: >>CG:[call.5000.46855943]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855943 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:04237011125 MsgID:eCallClearedEvent DvrKey:call.5000.46855943) 18:39:25:113 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855943.04237011125]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:25:113 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855943.42162]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:25:113 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855943.42162]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:25:113 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855943.04237011125]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:25:113 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855943.42162]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:25:113 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855943.42162]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:25:113 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855943.04237011125]:eCallClearedEvent,Msk(3f0000) 18:39:25:113 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855943.42162]:eCallClearedEvent,Msk(3f0000) 18:39:25:113 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855943.42162]:eCallClearedEvent,Msk(3f0000) 18:39:25:113 CTIOS1-ctios Trace: >>CG:[call.5000.46855943]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855943 ConnDevIDTyp:1 ConnDevID:04237011125 MsgID:eCallEndEvent DvrKey:call.5000.46855943) 18:39:25:114 CTIOS1-ctios Trace: >>CG:[agent.5000.4321]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6561 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42162 AGID:4321 AGInstr:42162 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.4321 AGAvailStatus:1) 18:39:25:114 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855943.04237011125]:eCallEndEvent 18:39:25:114 CTIOS1-ctios Trace: Removed CallConnection(04237011125.1). 18:39:25:114 CTIOS1-ctios Trace: Removed CallConnection(42162.0). 18:39:25:114 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855943.42162]:eCallEndEvent 18:39:25:114 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855943 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:25:114 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855943.42162]:eCallEndEvent 18:39:25:114 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4321]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:25:114 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:25:114 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:114 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:114 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4321]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:114 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4321]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:115 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:115 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4321]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:115 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4321]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:119 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:0) 18:39:25:120 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:25:120 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:25:120 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:25:120 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:25:120 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:25:120 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:25:120 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:25:120 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:25:146 CTIOS1-ctios Trace: >>CG:[call.5000.46854190]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46854190 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46854190 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03017984000 CallWrpupData:EVO_1218_ProductInfo ,128 NewConnDevID:42069 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46854190 ecc:(...)) 18:39:25:146 CTIOS1-ctios Trace: >>CG:[call.5000.46854190.42069]:eSetCallDataConf(UniqObjID:call.5000.46854190.42069 MsgID:eSetCallDataConf TgtCILClntID:FG1-58-D5E8-4604-dotNET_Sess(31914638)_EvtThd(4)) 18:39:25:146 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:1) 18:39:25:146 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854190.03017984000]:eCallDataUpdateEvent 18:39:25:146 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854190.42069]:eCallDataUpdateEvent 18:39:25:146 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:39:25:146 CTIOS1-ctios Trace: <-SND[FG1-58-D5E8-4604-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854190.42069]:eCallDataUpdateEvent 18:39:25:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:25:146 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:25:147 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:147 CTIOS1-ctios Trace: >>CG:[agent.5000.4321]:eQueryAgentStatisticsConf(IID:32373647 PrphID:5000 AGExt:42162 AGID:4321 AGInstr:42162 UniqObjID:agent.5000.4321 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:7056 LogdOnTimeTdy:20569 NotRdyTimeTdy:3413 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:79 HdlCallsTlkTimeTdy:10020 HdlCallsTimeTdy:10020 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:7056 LogdOnTimeSess:20569 NotRdyTimeSess:3413 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:79 HdlCallsTlkTimeSess:10020 HdlCallsTimeSess:10020 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:1 IntCallsTimeSess:1 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:1 IntCallsTimeTdy:1 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCal 18:39:25:147 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:147 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:147 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:147 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:147 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:147 CTIOS1-ctios Trace: >>CG:[agent.5000.10533]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7431 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51049 AGID:10533 AGInstr:51049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10533 AGAvailStatus:1) 18:39:25:147 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:147 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:39:25:147 CTIOS1-ctios Trace: <-SND[GE6-151-9525-4172-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4321]:eOnNewAgentStatisticsEvent 18:39:25:147 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10533]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:25:147 CTIOS1-ctios Trace: >>CG:[agent.5000.10533]:eSetAgentStateConf(UniqObjID:agent.5000.10533 MsgID:eSetAgentStateConf TgtCILClntID:GF-G10-E5A6-58-2328-dotNET_Sess(31914638)_EvtThd(3)) 18:39:25:148 CTIOS1-ctios Trace: <-SND[GF-G10-E5A6-58-2328-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10533]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:25:148 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10533]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:148 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10533]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:148 CTIOS1-ctios Trace: <-SND[GF-G10-E5A6-58-2328-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10533]:eSetAgentStateConf 18:39:25:416 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:1) 18:39:25:416 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:25:416 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:416 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:416 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:416 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:416 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:416 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:417 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:540 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:203 SVCID:5008 SG#:303 SGID:5014 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42064 ANI:0515567594 UsrToUsrInfo:(null) Dialed#:81112 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:204560 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.204560 RCallKeySeq#:7 CallTypIDTag:5006 PreCallIIDTag:7990920) 18:39:25:570 CTIOS1-ctios Trace: >>CG:[agent.5000.48445]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10509 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42064 AGID:48445 AGInstr:42064 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48445 AGAvailStatus:0) 18:39:25:570 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48445]:eAgentStateEvent(eReserved),Msk(0) 18:39:25:570 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48445]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:25:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48445]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:25:571 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48445]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:25:571 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48445]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:25:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48445]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:25:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48445]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:25:571 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48445]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:25:579 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:39:25:579 CTIOS1-ctios Trace: >>CG:[call.5000.46856239]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856239 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42072 ConnDevID:42072 MsgID:eCallBeginEvent DvrKey:call.5000.46856239 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105165))) 18:39:25:579 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856239 18:39:25:579 CTIOS1-ctios Trace: >>CG:[call.5000.46856239]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856239 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42072 CallngDevID:42072 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856239) 18:39:25:579 CTIOS1-ctios Trace: [call.5000.46856239] CallConnection(42072.0) found DeviceID(42072) AgentID(48155). 18:39:25:579 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:25:579 CTIOS1-ctios Trace: Added CallConnection(42072.0). 18:39:25:579 CTIOS1-ctios Trace: [call.5000.46856239]::CreateCallConnection(): CallConnection(42072.0) created successfully. 18:39:25:580 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:0) 18:39:25:580 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:39:25:580 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:25:580 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:25:580 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:25:580 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:25:580 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:25:580 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:25:580 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:25:580 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856239.42072]:eCallBeginEvent,Msk(bf0002) 18:39:25:580 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856239.42072]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:25:580 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:39:25:580 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:25:581 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:25:581 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:25:581 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:25:581 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:25:581 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:25:581 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:25:608 CTIOS1-ctios Trace: >>CG:[call.5000.46856240]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856240 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0515567594 DNIS:42064 Dialed#:81112 ConnDevID:0515567594 RCallKeyDay:151314 RCallKeyCID:204560 MsgID:eCallBeginEvent DvrKey:call.5000.46856240 ecc:(...) ICMEntUniqID:icm.151314.204560 RCallKeySeq#:8) 18:39:25:608 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856240 18:39:25:608 CTIOS1-ctios Trace: >>CG:[call.5000.46856240]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856240 ConnDevIDTyp:1 SVC#:203 SVCID:5008 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0515567594 AlrtgDevID:(null) CallngDevID:0515567594 CalldDevID:42064 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856240 Trnk#:0 TrnkGrp#:0) 18:39:25:608 CTIOS1-ctios Trace: [call.5000.46856240]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0515567594. 18:39:25:608 CTIOS1-ctios Trace: CallConnection(0515567594.1) created AgentObject (Device) for DeviceID(0515567594). 18:39:25:608 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:25:608 CTIOS1-ctios Trace: Added CallConnection(0515567594.1). 18:39:25:608 CTIOS1-ctios Trace: [call.5000.46856240]::CreateCallConnection(): CallConnection(0515567594.1) created successfully. 18:39:25:609 CTIOS1-ctios Trace: >>CG:[call.5000.46856240]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856240 ConnDevIDTyp:1 SVC#:203 SVCID:5008 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:303 SGID:5014 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0515567594 AlrtgDevID:42064 CallngDevID:0515567594 CalldDevID:42064 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856240 Trnk#:0 TrnkGrp#:0) 18:39:25:609 CTIOS1-ctios Trace: [call.5000.46856240] Found CallConnection(0515567594.1) for device 0515567594. 18:39:25:609 CTIOS1-ctios Trace: [call.5000.46856240]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42064. 18:39:25:609 CTIOS1-ctios Trace: [call.5000.46856240] CallConnection(0515567594.1) found DeviceID(42064) AgentID(48445). 18:39:25:609 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:25:609 CTIOS1-ctios Trace: Added CallConnection(0515567594.1). 18:39:25:609 CTIOS1-ctios Trace: [call.5000.46856240]::CreateCallConnection(): CallConnection(0515567594.1) created successfully. 18:39:25:609 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856240.0515567594]:eCallBeginEvent 18:39:25:609 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856240.0515567594]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:25:609 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856240.42064]:eCallBeginEvent 18:39:25:609 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856240.0515567594]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:25:609 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856240.42064]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:25:633 CTIOS1-ctios Trace: >>CG:[agent.5000.36410]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:500 SGID:5041 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11003 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21257 AGID:36410 AGInstr:21257 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36410 AGAvailStatus:0) 18:39:25:633 CTIOS1-ctios Trace: >>CG:[call.5000.154710024]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154710024 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154710024 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03014571522 NewConnDevID:03014571522 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154710024 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105165))) 18:39:25:633 CTIOS1-ctios Trace: >>CG:[call.5000.154710024]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710024 ConnDevIDTyp:0 SVC#:400 SVCID:5032 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:500 SGID:5041 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21257 CallngDevID:03014571522 CalldDevID:21257 LstRedirDevID:(null) AnsDevID:21257 MsgID:eCallEstablishedEvent DvrKey:call.5000.154710024 Trnk#:0 TrnkGrp#:0) 18:39:25:633 CTIOS1-ctios Trace: [call.5000.154710024] Found CallConnection(03014571522.1). 18:39:25:633 CTIOS1-ctios Trace: [call.5000.154710024] Found CallConnection(03014571522.1). 18:39:25:633 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36410]:eAgentStateEvent(eTalking),Msk(0) 18:39:25:633 CTIOS1-ctios Trace: <-SND[ITSD-South-7704-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36410]:eAgentStateEvent(eTalking),Msk(0) 18:39:25:633 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710024.03014571522]:eCallDataUpdateEvent,Msk(bf0002) 18:39:25:634 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710024.21257]:eCallDataUpdateEvent,Msk(3f0001) 18:39:25:634 CTIOS1-ctios Trace: <-SND[ITSD-South-7704-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710024.21257]:eCallDataUpdateEvent,Msk(3f0001) 18:39:25:634 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710024.03014571522]:eCallEstablishedEvent,Msk(bf01a6) 18:39:25:634 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710024.21257]:eCallEstablishedEvent,Msk(bf01a6) 18:39:25:634 CTIOS1-ctios Trace: <-SND[ITSD-South-7704-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710024.21257]:eCallEstablishedEvent,Msk(bf01a6) 18:39:25:701 CTIOS1-ctios Trace: >>CG:[call.5000.46856239]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856239 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42072 RelDevID:42072 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856239) 18:39:25:701 CTIOS1-ctios Trace: >>CG:[call.5000.46856239]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856239 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42072 MsgID:eCallClearedEvent DvrKey:call.5000.46856239) 18:39:25:701 CTIOS1-ctios Trace: >>CG:[call.5000.46856239]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856239 ConnDevIDTyp:0 ConnDevID:42072 MsgID:eCallEndEvent DvrKey:call.5000.46856239) 18:39:25:702 CTIOS1-ctios Trace: Removed CallConnection(42072.0). 18:39:25:702 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856239 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:25:702 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:39:25:702 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856239.42072]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:25:702 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856239.42072]:eCallClearedEvent,Msk(3f0000) 18:39:25:702 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856239.42072]:eCallEndEvent 18:39:25:702 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:25:702 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:702 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:702 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:702 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:702 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:702 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:703 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:25:732 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eQueryAgentStatisticsConf(IID:32373648 PrphID:5000 AGExt:42072 AGID:48155 AGInstr:42072 UniqObjID:agent.5000.48155 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:7254 LogdOnTimeTdy:20420 NotRdyTimeTdy:3313 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:59 HdlCallsTlkTimeTdy:9412 HdlCallsTimeTdy:9743 IncCallsHldTdy:1 IncCallsHldTimeTdy:53 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:4339 LogdOnTimeSess:9664 NotRdyTimeSess:2038 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:17 HdlCallsTlkTimeSess:3112 HdlCallsTimeSess:3224 IncCallsHldSess:1 IncCallsHldTimeSess:53 IntCallsSess:267 IntCallsTimeSess:86 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:314 IntCallsTimeTdy:122 HdlCallsAftCallTimeSess:59 HdlCallsAftCallTimeTdy:278 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess 18:39:25:767 CTIOS1-ctios Trace: [call.5000.46855543] Found CallConnection(42813.0) for device 42813. 18:39:25:768 CTIOS1-ctios Trace: [call.5000.46855543] Found CallConnection(42813.0) for device 42813. 18:39:25:771 CTIOS1-ctios Trace: >>CG:[call.5000.46855543]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855543 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42813 RelDevID:42813 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855543) 18:39:25:771 CTIOS1-ctios Trace: >>CG:[call.5000.46855543]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855543 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03453240217 RelDevID:03453240217 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855543) 18:39:25:771 CTIOS1-ctios Trace: >>CG:[call.5000.46855543]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855543 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03453240217 MsgID:eCallClearedEvent DvrKey:call.5000.46855543) 18:39:25:771 CTIOS1-ctios Trace: >>CG:[agent.5000.48686]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10923 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42813 AGID:48686 AGInstr:42813 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48686 AGAvailStatus:0) 18:39:25:771 CTIOS1-ctios Trace: [agent.5000.48686]: Current Wrapup Mode = 3 18:39:25:772 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855543.03453240217]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:25:772 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855543.42813]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:25:772 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855543.03453240217]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:25:772 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855543.42813]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:25:772 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855543.03453240217]:eCallClearedEvent,Msk(3f0000) 18:39:25:772 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855543.42813]:eCallClearedEvent,Msk(3f0000) 18:39:25:772 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48686]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:25:772 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48686]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:25:772 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48686]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:25:772 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48686]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:25:773 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48686]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:25:773 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48686]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:25:773 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48686]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:25:773 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48686]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:25:773 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48686]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:25:773 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48686]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:25:783 CTIOS1-ctios Trace: ->RCV[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4) a=48620][call.5000.46856135.42633]:eSingleStepTransferRequest 18:39:25:876 CTIOS1-ctios Trace: >>CG:[agent.5000.42231]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8614 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42087 AGID:42231 AGInstr:42087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42231 AGAvailStatus:0) 18:39:25:877 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:25:877 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:25:877 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:25:877 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:25:877 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:25:877 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:25:877 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:25:877 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:25:882 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207757 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207757 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991759) 18:39:25:883 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207758 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207758 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991760) 18:39:25:883 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51073 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207759 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207759 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991761) 18:39:25:883 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][]:eAgentPrecallEvent 18:39:25:912 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:25:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:25:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:25:913 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:25:915 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:25:915 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:0) 18:39:25:915 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:25:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:25:916 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:25:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eReserved),Msk(0) 18:39:25:916 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eReserved),Msk(0) 18:39:25:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:25:916 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:25:922 CTIOS1-ctios Trace: [call.5000.46856135] Found CallConnection(42633.0) for device 42633. 18:39:25:923 CTIOS1-ctios Trace: [call.5000.46856135] Found CallConnection(42633.0) for device 42633. 18:39:25:924 CTIOS1-ctios Trace: >>CG:[call.5000.2131420935]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420935 CallTyp:12 ConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0514443859 DNIS:81136 CallrEntrDig:81136 ConnDevID:42633 RCallKeyDay:151314 RCallKeyCID:207514 MsgID:eCallBeginEvent DvrKey:call.5000.2131420935 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105146)) ICMEntUniqID:icm.151314.207514 RCallKeySeq#:3) 18:39:25:924 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420935 18:39:25:924 CTIOS1-ctios Trace: >>CG:[call.5000.46856135]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46856135 NumParties:1 SecDevIDTyp:0 SecCID:2131420935 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0514443859 SecDevID:42633 TfrgDevID:42633 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46856135ConnectedParty[1]:(ConnPtyCID:46856135 ConnPtyDevIDTyp:1 ConnPtyDevID:0514443859)) 18:39:25:924 CTIOS1-ctios Trace: [call.5000.46856135] Found CallConnection(42633.0). 18:39:25:924 CTIOS1-ctios Trace: >>CG:[call.5000.2131420935]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46856135 NumParties:1 SecDevIDTyp:0 SecCID:2131420935 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0514443859 SecDevID:42633 TfrgDevID:42633 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420935ConnectedParty[1]:(ConnPtyCID:46856135 ConnPtyDevIDTyp:1 ConnPtyDevID:0514443859)) 18:39:25:924 CTIOS1-ctios Trace: [call.5000.2131420935]::FindTransferCommonDeviceID Calls [call.5000.46856135] and [call.5000.2131420935] do not appear to have a common Device. Tranferring Device [42633] is set as common device 18:39:25:924 CTIOS1-ctios Trace: [call.5000.46856135] Found CallConnection(42633.0). 18:39:25:924 CTIOS1-ctios Trace: [call.5000.46856135] Found CallConnection(42633.0). 18:39:25:924 CTIOS1-ctios Trace: Removed CallConnection(42633.0). 18:39:25:924 CTIOS1-ctios Trace: Added CallConnection(0514443859.1). 18:39:25:924 CTIOS1-ctios Trace: [call.5000.2131420935] Moved CallConnection[0514443859.1] from [call.5000.46856135] to [call.5000.2131420935]. 18:39:25:925 CTIOS1-ctios Trace: >>CG:[call.5000.2131420935]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420935 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420935 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:42633 NewConnDevID:0514443859 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420935) 18:39:25:925 CTIOS1-ctios Trace: >>CG:[call.5000.2131420935]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420935 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0514443859 RelDevID:0514443859 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420935) 18:39:25:925 CTIOS1-ctios Trace: >>CG:[call.5000.2131420935]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420935 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42633 MsgID:eCallClearedEvent DvrKey:call.5000.2131420935) 18:39:25:925 CTIOS1-ctios Trace: >>CG:[call.5000.2131420935]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420935 ConnDevIDTyp:1 ConnDevID:0514443859 MsgID:eCallEndEvent DvrKey:call.5000.2131420935) 18:39:25:925 CTIOS1-ctios Trace: Removed CallConnection(0514443859.1). 18:39:25:925 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420935 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:25:925 CTIOS1-ctios Trace: >>CG:[call.5000.46856135]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856135 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0514443859 MsgID:eCallClearedEvent DvrKey:call.5000.46856135) 18:39:25:925 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856135.42633]:eCallTransferredEvent,Msk(bf01a6) 18:39:25:926 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856135.42633]:eCallTransferredEvent,Msk(bf01a6) 18:39:25:926 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856135.42633]:eCallTransferredEvent,Msk(bf01a6) 18:39:25:926 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856135.42633]:eCallTransferredEvent,Msk(bf01a6) 18:39:25:926 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856135.42633]:eCallEndEvent 18:39:25:926 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856135.42633]:eCallEndEvent 18:39:25:926 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856135.0514443859]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:25:926 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420935.0514443859]:eCallTransferredEvent,Msk(bf01a6) 18:39:25:926 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420935.0514443859]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:25:926 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420935.0514443859]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:25:926 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420935.0514443859]:eCallClearedEvent,Msk(3f0000) 18:39:25:926 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420935.0514443859]:eCallEndEvent 18:39:25:943 CTIOS1-ctios Trace: >>CG:[agent.5000.48620]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:606 SGID:6059 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10817 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42633 AGID:48620 AGInstr:42633 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48620 AGAvailStatus:0) 18:39:25:943 CTIOS1-ctios Trace: [agent.5000.48620]: Current Wrapup Mode = 3 18:39:25:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:39:25:944 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48620]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:39:25:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:25:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:25:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:25:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:25:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:25:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:25:945 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:25:945 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48620]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:25:945 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:25:959 CTIOS1-ctios Trace: >>CG:[agent.5000.48620]:eQueryAgentStatisticsConf(IID:32373650 PrphID:5000 AGExt:42633 AGID:48620 AGInstr:42633 UniqObjID:agent.5000.48620 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1197 LogdOnTimeTdy:21733 NotRdyTimeTdy:6939 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:125 HdlCallsTlkTimeTdy:14622 HdlCallsTimeTdy:15674 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:57 LogdOnTimeSess:1122 NotRdyTimeSess:140 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:9 HdlCallsTlkTimeSess:846 HdlCallsTimeSess:895 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:49 HdlCallsAftCallTimeTdy:1052 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:39:25:960 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48620]:eOnNewAgentStatisticsEvent 18:39:25:961 CTIOS1-ctios Trace: >>CG:[agent.5000.48514]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:308 SGID:5021 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10685 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42121 AGID:48514 AGInstr:42121 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48514 AGAvailStatus:0) 18:39:25:961 CTIOS1-ctios Trace: >>CG:[call.5000.46856238]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856238 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856238 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03054864601 NewConnDevID:03054864601 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856238 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105165))) 18:39:25:962 CTIOS1-ctios Trace: >>CG:[call.5000.46856238]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856238 ConnDevIDTyp:0 SVC#:208 SVCID:5020 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:308 SGID:5021 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42121 CallngDevID:03054864601 CalldDevID:42121 LstRedirDevID:(null) AnsDevID:42121 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856238 Trnk#:0 TrnkGrp#:0) 18:39:25:962 CTIOS1-ctios Trace: [call.5000.46856238] Found CallConnection(03054864601.1). 18:39:25:962 CTIOS1-ctios Trace: [call.5000.46856238] Found CallConnection(03054864601.1). 18:39:25:962 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:eAgentStateEvent(eTalking),Msk(0) 18:39:25:962 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:eAgentStateEvent(eTalking),Msk(0) 18:39:25:962 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:25:962 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:25:962 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:25:962 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:25:962 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:25:962 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48514]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:25:962 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48514]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:25:962 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856238.03054864601]:eCallDataUpdateEvent,Msk(bf0002) 18:39:25:962 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856238.42121]:eCallDataUpdateEvent,Msk(3f0001) 18:39:25:963 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856238.42121]:eCallDataUpdateEvent,Msk(3f0001) 18:39:25:963 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856238.03054864601]:eCallEstablishedEvent,Msk(bf01a6) 18:39:25:963 CTIOS1-ctios Trace: <-SND[FP6-110-DBC1-7288-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856238.42121]:eCallEstablishedEvent,Msk(bf01a6) 18:39:25:963 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856238.42121]:eCallEstablishedEvent,Msk(bf01a6) 18:39:26:004 CTIOS1-ctios Trace: ->RCV[GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3) a=33602][agent.5000.33602]:eSetAgentStateRequest(eAvailable) 18:39:26:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420936]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420936 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41284 ConnDevID:41284 MsgID:eCallBeginEvent DvrKey:call.5000.2131420936) 18:39:26:042 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420936 18:39:26:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420936]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420936 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41284 CallngDevID:41284 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420936) 18:39:26:043 CTIOS1-ctios Trace: [call.5000.2131420936] CallConnection(41284.0) found DeviceID(41284) AgentID(). 18:39:26:043 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:26:043 CTIOS1-ctios Trace: Added CallConnection(41284.0). 18:39:26:043 CTIOS1-ctios Trace: [call.5000.2131420936]::CreateCallConnection(): CallConnection(41284.0) created successfully. 18:39:26:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420936]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420936 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420936 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41284 NewConnDevID:41284 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420936) 18:39:26:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420936]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420936 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41284 CallngDevID:41284 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420936) 18:39:26:043 CTIOS1-ctios Trace: [call.5000.2131420936] Found CallConnection(41284.0) for device 41284. 18:39:26:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420936.41284]:eCallBeginEvent,Msk(bf0002) 18:39:26:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420936.41284]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:26:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420936.41284]:eCallDataUpdateEvent,Msk(bf0002) 18:39:26:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420936.41284]:eCallOriginatedEvent,Msk(bf0002) 18:39:26:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420936]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420936 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420936 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41284 NewConnDevID:41284 RCallKeyDay:151314 RCallKeyCID:207757 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420936 ICMEntUniqID:icm.151314.207757 RCallKeySeq#:1) 18:39:26:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420936]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420936 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41284 AlrtgDevID: CallngDevID:41284 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420936 Trnk#:0 TrnkGrp#:0) 18:39:26:046 CTIOS1-ctios Trace: [call.5000.2131420936] Found CallConnection(41284.0) for device 41284. 18:39:26:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420936]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420936 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41284 AlrtgDevID:51023 CallngDevID:41284 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420936 Trnk#:0 TrnkGrp#:0) 18:39:26:046 CTIOS1-ctios Trace: [call.5000.2131420936] Found CallConnection(41284.0) for device 41284. 18:39:26:046 CTIOS1-ctios Trace: [call.5000.2131420936]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:26:046 CTIOS1-ctios Trace: [call.5000.2131420936] CallConnection(41284.0) found DeviceID(51023) AgentID(33632). 18:39:26:046 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:26:046 CTIOS1-ctios Trace: Added CallConnection(41284.0). 18:39:26:046 CTIOS1-ctios Trace: [call.5000.2131420936]::CreateCallConnection(): CallConnection(41284.0) created successfully. 18:39:26:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420936]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420936 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420936 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41284 NewConnDevID:41284 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420936 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105165))) 18:39:26:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420936]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420936 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41284 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420936 Trnk#:0 TrnkGrp#:0) 18:39:26:047 CTIOS1-ctios Trace: [call.5000.2131420936] Found CallConnection(41284.0). 18:39:26:047 CTIOS1-ctios Trace: [call.5000.2131420936] Found CallConnection(41284.0). 18:39:26:047 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:26:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420936]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420936 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420936) 18:39:26:047 CTIOS1-ctios Trace: [call.5000.2131420936] Found CallConnection(51023.0). 18:39:26:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420936.41284]:eCallDataUpdateEvent,Msk(bf0002) 18:39:26:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420936.41284]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:26:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420936.51023]:eCallBeginEvent 18:39:26:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420936.41284]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:26:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420936.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:26:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420936.41284]:eCallDataUpdateEvent,Msk(bf0002) 18:39:26:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420936.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:26:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420936.41284]:eCallEstablishedEvent,Msk(bf01a6) 18:39:26:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420936.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:26:048 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:26:048 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:26:048 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:26:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420936.41284]: eCallHeldEvent,Msk(bf0126) 18:39:26:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420936.51023]: eCallHeldEvent,Msk(bf000a) 18:39:26:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420937]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420937 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41287 ConnDevID:41287 MsgID:eCallBeginEvent DvrKey:call.5000.2131420937) 18:39:26:050 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420937 18:39:26:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420937]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420937 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41287 CallngDevID:41287 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420937) 18:39:26:050 CTIOS1-ctios Trace: [call.5000.2131420937] CallConnection(41287.0) found DeviceID(41287) AgentID(). 18:39:26:050 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:26:050 CTIOS1-ctios Trace: Added CallConnection(41287.0). 18:39:26:050 CTIOS1-ctios Trace: [call.5000.2131420937]::CreateCallConnection(): CallConnection(41287.0) created successfully. 18:39:26:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420937]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420937 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420937 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41287 NewConnDevID:41287 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420937) 18:39:26:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420937]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420937 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41287 CallngDevID:41287 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420937) 18:39:26:050 CTIOS1-ctios Trace: [call.5000.2131420937] Found CallConnection(41287.0) for device 41287. 18:39:26:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420937]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420937 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420937 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41287 NewConnDevID:41287 RCallKeyDay:151314 RCallKeyCID:207758 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420937 ICMEntUniqID:icm.151314.207758 RCallKeySeq#:1) 18:39:26:051 CTIOS1-ctios Trace: >>CG:[call.5000.2131420937]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420937 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41287 AlrtgDevID: CallngDevID:41287 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420937 Trnk#:0 TrnkGrp#:0) 18:39:26:051 CTIOS1-ctios Trace: [call.5000.2131420937] Found CallConnection(41287.0) for device 41287. 18:39:26:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420937.41287]:eCallBeginEvent,Msk(bf0002) 18:39:26:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420937.41287]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:26:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420937.41287]:eCallDataUpdateEvent,Msk(bf0002) 18:39:26:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420937.41287]:eCallOriginatedEvent,Msk(bf0002) 18:39:26:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420937.41287]:eCallDataUpdateEvent,Msk(bf0002) 18:39:26:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420937.41287]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:26:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420937]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420937 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41287 AlrtgDevID:51044 CallngDevID:41287 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420937 Trnk#:0 TrnkGrp#:0) 18:39:26:052 CTIOS1-ctios Trace: [call.5000.2131420937] Found CallConnection(41287.0) for device 41287. 18:39:26:052 CTIOS1-ctios Trace: [call.5000.2131420937]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:26:052 CTIOS1-ctios Trace: [call.5000.2131420937] CallConnection(41287.0) found DeviceID(51044) AgentID(05230). 18:39:26:052 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:26:052 CTIOS1-ctios Trace: Added CallConnection(41287.0). 18:39:26:052 CTIOS1-ctios Trace: [call.5000.2131420937]::CreateCallConnection(): CallConnection(41287.0) created successfully. 18:39:26:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420937]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420937 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420937 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41287 NewConnDevID:41287 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420937 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105165))) 18:39:26:053 CTIOS1-ctios Trace: >>CG:[call.5000.2131420937]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420937 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41287 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420937 Trnk#:0 TrnkGrp#:0) 18:39:26:053 CTIOS1-ctios Trace: [call.5000.2131420937] Found CallConnection(41287.0). 18:39:26:053 CTIOS1-ctios Trace: [call.5000.2131420937] Found CallConnection(41287.0). 18:39:26:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420937.51044]:eCallBeginEvent 18:39:26:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420937.41287]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:26:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420937.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:26:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420937.41287]:eCallDataUpdateEvent,Msk(bf0002) 18:39:26:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420937.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:26:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420937.41287]:eCallEstablishedEvent,Msk(bf01a6) 18:39:26:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420937.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:26:064 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:26:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420937]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420937 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420937) 18:39:26:064 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:26:064 CTIOS1-ctios Trace: [call.5000.2131420937] Found CallConnection(51044.0). 18:39:26:064 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:26:064 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:26:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420937.41287]: eCallHeldEvent,Msk(bf0126) 18:39:26:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420937.51044]: eCallHeldEvent,Msk(bf000a) 18:39:26:070 CTIOS1-ctios Trace: >>CG:[call.5000.2131420938]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420938 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41288 ConnDevID:41288 MsgID:eCallBeginEvent DvrKey:call.5000.2131420938) 18:39:26:070 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420938 18:39:26:070 CTIOS1-ctios Trace: >>CG:[call.5000.2131420938]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420938 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41288 CallngDevID:41288 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420938) 18:39:26:070 CTIOS1-ctios Trace: [call.5000.2131420938] CallConnection(41288.0) found DeviceID(41288) AgentID(). 18:39:26:070 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:26:070 CTIOS1-ctios Trace: Added CallConnection(41288.0). 18:39:26:070 CTIOS1-ctios Trace: [call.5000.2131420938]::CreateCallConnection(): CallConnection(41288.0) created successfully. 18:39:26:071 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420938.41288]:eCallBeginEvent,Msk(bf0002) 18:39:26:071 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420938.41288]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:26:074 CTIOS1-ctios Trace: >>CG:[call.5000.2131420938]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420938 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420938 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51073 ConnDevID:41288 NewConnDevID:41288 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420938) 18:39:26:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420938.41288]:eCallDataUpdateEvent,Msk(bf0002) 18:39:26:074 CTIOS1-ctios Trace: >>CG:[call.5000.2131420938]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420938 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41288 CallngDevID:41288 CalldDevID:51073 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420938) 18:39:26:074 CTIOS1-ctios Trace: [call.5000.2131420938] Found CallConnection(41288.0) for device 41288. 18:39:26:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420938.41288]:eCallOriginatedEvent,Msk(bf0002) 18:39:26:075 CTIOS1-ctios Trace: >>CG:[call.5000.2131420938]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420938 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420938 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51073 Dialed#:45381 ConnDevID:41288 NewConnDevID:41288 RCallKeyDay:151314 RCallKeyCID:207759 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420938 ICMEntUniqID:icm.151314.207759 RCallKeySeq#:1) 18:39:26:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420938.41288]:eCallDataUpdateEvent,Msk(bf0002) 18:39:26:076 CTIOS1-ctios Trace: >>CG:[call.5000.2131420938]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420938 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41288 AlrtgDevID: CallngDevID:41288 CalldDevID:51073 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420938 Trnk#:0 TrnkGrp#:0) 18:39:26:076 CTIOS1-ctios Trace: [call.5000.2131420938] Found CallConnection(41288.0) for device 41288. 18:39:26:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420938.41288]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:26:076 CTIOS1-ctios Trace: >>CG:[call.5000.2131420938]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420938 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41288 AlrtgDevID:51073 CallngDevID:41288 CalldDevID:51073 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420938 Trnk#:0 TrnkGrp#:0) 18:39:26:076 CTIOS1-ctios Trace: [call.5000.2131420938] Found CallConnection(41288.0) for device 41288. 18:39:26:076 CTIOS1-ctios Trace: [call.5000.2131420938]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51073. 18:39:26:076 CTIOS1-ctios Trace: [call.5000.2131420938] CallConnection(41288.0) found DeviceID(51073) AgentID(12236). 18:39:26:076 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:26:076 CTIOS1-ctios Trace: Added CallConnection(41288.0). 18:39:26:076 CTIOS1-ctios Trace: [call.5000.2131420938]::CreateCallConnection(): CallConnection(41288.0) created successfully. 18:39:26:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420938.51073]:eCallBeginEvent 18:39:26:076 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420938.51073]:eCallBeginEvent 18:39:26:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420938.41288]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:26:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420938.51073]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:26:077 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420938.51073]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:26:077 CTIOS1-ctios Trace: >>CG:[call.5000.2131420938]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420938 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420938 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41288 NewConnDevID:41288 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420938 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105165))) 18:39:26:077 CTIOS1-ctios Trace: >>CG:[call.5000.2131420938]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420938 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51073 CallngDevID:41288 CalldDevID:51073 LstRedirDevID:(null) AnsDevID:51073 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420938 Trnk#:0 TrnkGrp#:0) 18:39:26:077 CTIOS1-ctios Trace: [call.5000.2131420938] Found CallConnection(41288.0). 18:39:26:077 CTIOS1-ctios Trace: [call.5000.2131420938] Found CallConnection(41288.0). 18:39:26:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420938.41288]:eCallDataUpdateEvent,Msk(bf0002) 18:39:26:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420938.51073]:eCallDataUpdateEvent,Msk(3f0001) 18:39:26:077 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420938.51073]:eCallDataUpdateEvent,Msk(3f0001) 18:39:26:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420938.41288]:eCallEstablishedEvent,Msk(bf01a6) 18:39:26:077 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:0) 18:39:26:077 CTIOS1-ctios Trace: >>CG:[call.5000.2131420938]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420938 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51073 HldgDevID:51073 MsgID:eCallHeldEvent DvrKey:call.5000.2131420938) 18:39:26:077 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420938.51073]:eCallEstablishedEvent,Msk(bf01a6) 18:39:26:077 CTIOS1-ctios Trace: [call.5000.2131420938] Found CallConnection(51073.0). 18:39:26:078 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420938.51073]:eCallEstablishedEvent,Msk(bf01a6) 18:39:26:078 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eTalking),Msk(0) 18:39:26:078 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eTalking),Msk(0) 18:39:26:078 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:26:078 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:26:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420938.41288]: eCallHeldEvent,Msk(bf0126) 18:39:26:078 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420938.51073]: eCallHeldEvent,Msk(bf000a) 18:39:26:078 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420938.51073]: eCallHeldEvent,Msk(bf000a) 18:39:26:088 CTIOS1-ctios Trace: >>CG:[call.5000.154709944]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709944 ConnDevIDTyp:1 ConnDevID:03458422901 MsgID:eCallEndEvent DvrKey:call.5000.154709944) 18:39:26:088 CTIOS1-ctios Trace: Removed CallConnection(03458422901.1). 18:39:26:088 CTIOS1-ctios Trace: Removed CallConnection(51093.0). 18:39:26:088 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709944 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:26:088 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709944.03458422901]:eCallEndEvent 18:39:26:088 CTIOS1-ctios Trace: <-SND[GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3)][call.5000.154709944.51093]:eCallEndEvent 18:39:26:088 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709944.51093]:eCallEndEvent 18:39:26:088 CTIOS1-ctios Trace: >>CG:[agent.5000.33602]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10008 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51093 AGID:33602 AGInstr:51093 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33602 AGAvailStatus:1) 18:39:26:088 CTIOS1-ctios Trace: >>CG:[agent.5000.33602]:eSetAgentStateConf(UniqObjID:agent.5000.33602 MsgID:eSetAgentStateConf TgtCILClntID:GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3)) 18:39:26:088 CTIOS1-ctios Trace: <-SND[GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33602]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:26:088 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33602]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:26:089 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33602]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:26:089 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33602]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:26:089 CTIOS1-ctios Trace: <-SND[GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33602]:eSetAgentStateConf 18:39:26:093 CTIOS1-ctios Trace: ->RCV[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4) a=48062][agent.5000.48062]:eSetAgentStateRequest(eAvailable) 18:39:26:119 CTIOS1-ctios Trace: >>CG:[call.5000.2131420936]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420936 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420936 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41284 NewConnDevID:41284 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420936 ecc:(...)) 18:39:26:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420936.41284]:eCallDataUpdateEvent,Msk(bf0126) 18:39:26:119 CTIOS1-ctios Trace: >>CG:[agent.5000.33602]:eQueryAgentStatisticsConf(IID:32373652 PrphID:5000 AGExt:51093 AGID:33602 AGInstr:51093 UniqObjID:agent.5000.33602 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1655 LogdOnTimeTdy:9223 NotRdyTimeTdy:1396 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:19 HdlCallsTlkTimeTdy:5992 HdlCallsTimeTdy:6157 IncCallsHldTdy:2 IncCallsHldTimeTdy:3 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1655 LogdOnTimeSess:9223 NotRdyTimeSess:1396 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:19 HdlCallsTlkTimeSess:5992 HdlCallsTimeSess:6157 IncCallsHldSess:2 IncCallsHldTimeSess:3 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:162 HdlCallsAftCallTimeTdy:162 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:39:26:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420936.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:26:119 CTIOS1-ctios Trace: <-SND[GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33602]:eOnNewAgentStatisticsEvent 18:39:26:123 CTIOS1-ctios Trace: >>CG:[call.5000.2131420937]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420937 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420937 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41287 NewConnDevID:41287 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420937 ecc:(...)) 18:39:26:123 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420937.41287]:eCallDataUpdateEvent,Msk(bf0126) 18:39:26:123 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420937.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:26:127 CTIOS1-ctios Trace: >>CG:[agent.5000.42231]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8614 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42087 AGID:42231 AGInstr:42087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42231 AGAvailStatus:1) 18:39:26:128 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:26:128 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:26:128 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:26:128 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:26:128 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:26:128 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:26:128 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:26:128 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:26:137 CTIOS1-ctios Trace: >>CG:[call.5000.2131420938]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420938 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420938 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41288 NewConnDevID:41288 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420938 ecc:(...)) 18:39:26:137 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420938.41288]:eCallDataUpdateEvent,Msk(bf0126) 18:39:26:137 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420938.51073]:eCallDataUpdateEvent,Msk(bf000a) 18:39:26:137 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420938.51073]:eCallDataUpdateEvent,Msk(bf000a) 18:39:26:152 CTIOS1-ctios Trace: [call.5000.154710024] Found CallConnection(21257.0) for device 21257. 18:39:26:153 CTIOS1-ctios Trace: >>CG:[call.5000.46856127]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856127 ConnDevIDTyp:0 ConnDevID:42537 MsgID:eCallEndEvent DvrKey:call.5000.46856127) 18:39:26:153 CTIOS1-ctios Trace: Removed CallConnection(04235220558.1). 18:39:26:153 CTIOS1-ctios Trace: Removed CallConnection(42537.0). 18:39:26:153 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856127 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:26:153 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856127.04235220558]:eCallEndEvent 18:39:26:154 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856127.42537]:eCallEndEvent 18:39:26:154 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856127.42537]:eCallEndEvent 18:39:26:154 CTIOS1-ctios Trace: >>CG:[agent.5000.48062]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9901 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42537 AGID:48062 AGInstr:42537 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48062 AGAvailStatus:1) 18:39:26:154 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48062]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:26:154 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48062]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:26:154 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48062]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:26:154 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48062]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:26:155 CTIOS1-ctios Trace: >>CG:[agent.5000.48062]:eSetAgentStateConf(UniqObjID:agent.5000.48062 MsgID:eSetAgentStateConf TgtCILClntID:FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)) 18:39:26:155 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48062]:eSetAgentStateConf 18:39:26:181 CTIOS1-ctios Trace: [call.5000.154710024] Found CallConnection(21257.0) for device 21257. 18:39:26:184 CTIOS1-ctios Trace: >>CG:[agent.5000.48062]:eQueryAgentStatisticsConf(IID:32373654 PrphID:5000 AGExt:42537 AGID:48062 AGInstr:42537 UniqObjID:agent.5000.48062 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1951 LogdOnTimeTdy:9569 NotRdyTimeTdy:523 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:81 HdlCallsTlkTimeTdy:6579 HdlCallsTimeTdy:6878 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1951 LogdOnTimeSess:9569 NotRdyTimeSess:523 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:81 HdlCallsTlkTimeSess:6579 HdlCallsTimeSess:6878 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:299 HdlCallsAftCallTimeTdy:299 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:39:26:184 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48062]:eOnNewAgentStatisticsEvent 18:39:26:353 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154710024.21257]:eSetCallDataRequest 18:39:26:373 CTIOS1-ctios Trace: >>CG:[call.5000.2131420937]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420937 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420937) 18:39:26:373 CTIOS1-ctios Trace: >>CG:[call.5000.2131420937]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420937 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41287 RelDevID:41287 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420937) 18:39:26:373 CTIOS1-ctios Trace: >>CG:[call.5000.2131420937]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420937 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41287 MsgID:eCallClearedEvent DvrKey:call.5000.2131420937) 18:39:26:374 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420937.41287]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:26:374 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420937.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:26:374 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420937.41287]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:26:374 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420937.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:26:374 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420937.41287]:eCallClearedEvent,Msk(3f0000) 18:39:26:374 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420937.51044]:eCallClearedEvent,Msk(3f0000) 18:39:26:375 CTIOS1-ctios Trace: >>CG:[call.5000.2131420937]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420937 ConnDevIDTyp:0 ConnDevID:41287 MsgID:eCallEndEvent DvrKey:call.5000.2131420937) 18:39:26:375 CTIOS1-ctios Trace: Removed CallConnection(41287.0). 18:39:26:375 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:26:375 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420937 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:26:375 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:26:375 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420937.41287]:eCallEndEvent 18:39:26:375 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420937.51044]:eCallEndEvent 18:39:26:375 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:26:375 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:26:376 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:26:406 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32373656 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5153 LogdOnTimeTdy:9499 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:328 LogdOnTimeSess:754 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:26:408 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:565 SVCID:6592 SG#:566 SGID:6591 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42624 ANI:0514443859 UsrToUsrInfo:(null) Dialed#:81136 CallrEntrDig:81136 RCallKeyDay:151314 RCallKeyCID:207514 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207514 RCallKeySeq#:4 CallTypIDTag:5126 PreCallIIDTag:7991762) 18:39:26:408 CTIOS1-ctios Trace: <-SND[FO3-140-DCB6-12924-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:26:414 CTIOS1-ctios Trace: >>CG:[call.5000.154710024.21257]:eSetCallDataConf(UniqObjID:call.5000.154710024.21257 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:39:26:439 CTIOS1-ctios Trace: >>CG:[agent.5000.42514]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9412 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42624 AGID:42514 AGInstr:42624 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42514 AGAvailStatus:0) 18:39:26:439 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42514]:eAgentStateEvent(eReserved),Msk(0) 18:39:26:439 CTIOS1-ctios Trace: <-SND[FO3-140-DCB6-12924-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42514]:eAgentStateEvent(eReserved),Msk(0) 18:39:26:439 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42514]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:26:468 CTIOS1-ctios Trace: >>CG:[call.5000.46856241]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856241 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0514443859 DNIS:42624 Dialed#:81136 CallrEntrDig:81136 ConnDevID:0514443859 RCallKeyDay:151314 RCallKeyCID:207514 MsgID:eCallBeginEvent DvrKey:call.5000.46856241 ecc:(...) ICMEntUniqID:icm.151314.207514 RCallKeySeq#:5) 18:39:26:468 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856241 18:39:26:468 CTIOS1-ctios Trace: >>CG:[call.5000.46856241]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856241 ConnDevIDTyp:1 SVC#:565 SVCID:6592 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0514443859 AlrtgDevID:(null) CallngDevID:0514443859 CalldDevID:42624 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856241 Trnk#:0 TrnkGrp#:0) 18:39:26:469 CTIOS1-ctios Trace: [call.5000.46856241]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0514443859. 18:39:26:469 CTIOS1-ctios Trace: CallConnection(0514443859.1) created AgentObject (Device) for DeviceID(0514443859). 18:39:26:469 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:26:469 CTIOS1-ctios Trace: Added CallConnection(0514443859.1). 18:39:26:469 CTIOS1-ctios Trace: [call.5000.46856241]::CreateCallConnection(): CallConnection(0514443859.1) created successfully. 18:39:26:469 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856241.0514443859]:eCallBeginEvent 18:39:26:469 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856241.0514443859]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:26:470 CTIOS1-ctios Trace: >>CG:[call.5000.46856241]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856241 ConnDevIDTyp:1 SVC#:565 SVCID:6592 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:566 SGID:6591 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0514443859 AlrtgDevID:42624 CallngDevID:0514443859 CalldDevID:42624 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856241 Trnk#:0 TrnkGrp#:0) 18:39:26:470 CTIOS1-ctios Trace: [call.5000.46856241] Found CallConnection(0514443859.1) for device 0514443859. 18:39:26:470 CTIOS1-ctios Trace: [call.5000.46856241]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42624. 18:39:26:470 CTIOS1-ctios Trace: [call.5000.46856241] CallConnection(0514443859.1) found DeviceID(42624) AgentID(42514). 18:39:26:470 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:26:470 CTIOS1-ctios Trace: Added CallConnection(0514443859.1). 18:39:26:470 CTIOS1-ctios Trace: [call.5000.46856241]::CreateCallConnection(): CallConnection(0514443859.1) created successfully. 18:39:26:471 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856241.42624]:eCallBeginEvent 18:39:26:471 CTIOS1-ctios Trace: <-SND[FO3-140-DCB6-12924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856241.42624]:eCallBeginEvent 18:39:26:471 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856241.0514443859]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:26:471 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856241.42624]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:26:471 CTIOS1-ctios Trace: <-SND[FO3-140-DCB6-12924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856241.42624]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:26:512 CTIOS1-ctios Trace: [call.5000.46856238] Found CallConnection(42121.0) for device 42121. 18:39:26:554 CTIOS1-ctios Trace: [call.5000.46856238] Found CallConnection(42121.0) for device 42121. 18:39:26:577 CTIOS1-ctios Trace: >>CG:[agent.5000.48224]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10156 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42144 AGID:48224 AGInstr:42144 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48224 AGAvailStatus:0) 18:39:26:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:26:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:26:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:26:578 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:26:578 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:26:578 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:26:578 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:26:578 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:26:603 CTIOS1-ctios Trace: [call.5000.46855964] Found CallConnection(42225.0) for device 42225. 18:39:26:603 CTIOS1-ctios Trace: [call.5000.46855964] Found CallConnection(42225.0) for device 42225. 18:39:26:604 CTIOS1-ctios Trace: >>CG:[call.5000.46855964]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855964 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42225 RelDevID:42225 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855964) 18:39:26:604 CTIOS1-ctios Trace: >>CG:[call.5000.46855964]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855964 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0457310075 RelDevID:0457310075 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855964) 18:39:26:604 CTIOS1-ctios Trace: >>CG:[call.5000.46855964]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855964 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0457310075 MsgID:eCallClearedEvent DvrKey:call.5000.46855964) 18:39:26:604 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855964.0457310075]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:26:604 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855964.42225]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:26:604 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855964.0457310075]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:26:604 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855964.42225]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:26:604 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855964.0457310075]:eCallClearedEvent,Msk(3f0000) 18:39:26:605 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855964.42225]:eCallClearedEvent,Msk(3f0000) 18:39:26:605 CTIOS1-ctios Trace: >>CG:[agent.5000.48594]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10794 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42225 AGID:48594 AGInstr:42225 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48594 AGAvailStatus:0) 18:39:26:606 CTIOS1-ctios Trace: [agent.5000.48594]: Current Wrapup Mode = 3 18:39:26:606 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:26:606 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:26:606 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:26:606 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:26:606 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:26:606 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:26:606 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:26:606 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:26:619 CTIOS1-ctios Trace: >>CG:[agent.5000.48445]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:303 SGID:5014 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10509 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42064 AGID:48445 AGInstr:42064 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48445 AGAvailStatus:0) 18:39:26:619 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48445]:eAgentStateEvent(eTalking),Msk(0) 18:39:26:619 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48445]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:26:619 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48445]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:26:619 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48445]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:26:619 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48445]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:26:620 CTIOS1-ctios Trace: >>CG:[call.5000.46856240]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856240 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856240 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0515567594 NewConnDevID:0515567594 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856240 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105166))) 18:39:26:620 CTIOS1-ctios Trace: >>CG:[call.5000.46856240]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856240 ConnDevIDTyp:0 SVC#:203 SVCID:5008 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:303 SGID:5014 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42064 CallngDevID:0515567594 CalldDevID:42064 LstRedirDevID:(null) AnsDevID:42064 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856240 Trnk#:0 TrnkGrp#:0) 18:39:26:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48445]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:26:620 CTIOS1-ctios Trace: [call.5000.46856240] Found CallConnection(0515567594.1). 18:39:26:620 CTIOS1-ctios Trace: [call.5000.46856240] Found CallConnection(0515567594.1). 18:39:26:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48445]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:26:620 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48445]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:26:621 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856240.0515567594]:eCallDataUpdateEvent,Msk(bf0002) 18:39:26:621 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856240.42064]:eCallDataUpdateEvent,Msk(3f0001) 18:39:26:621 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856240.0515567594]:eCallEstablishedEvent,Msk(bf01a6) 18:39:26:621 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856240.42064]:eCallEstablishedEvent,Msk(bf01a6) 18:39:26:684 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eNotReady) 18:39:26:799 CTIOS1-ctios Trace: >>CG:[agent.5000.48414]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10467 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42192 AGID:48414 AGInstr:42192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48414 AGAvailStatus:0) 18:39:26:800 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:26:800 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:26:800 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:26:800 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:26:800 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:26:800 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:26:800 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:26:800 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:26:834 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:0) 18:39:26:834 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:26:834 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:26:834 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:26:834 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:26:835 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:26:835 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:26:835 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:26:835 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:26:835 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:26:835 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:39:26:835 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:39:26:852 CTIOS1-ctios Trace: >>CG:[call.5000.2131420936]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420936 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420936) 18:39:26:853 CTIOS1-ctios Trace: >>CG:[call.5000.2131420936]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420936 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41284 RelDevID:41284 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420936) 18:39:26:853 CTIOS1-ctios Trace: >>CG:[call.5000.2131420936]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420936 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41284 MsgID:eCallClearedEvent DvrKey:call.5000.2131420936) 18:39:26:853 CTIOS1-ctios Trace: >>CG:[call.5000.2131420936]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420936 ConnDevIDTyp:0 ConnDevID:41284 MsgID:eCallEndEvent DvrKey:call.5000.2131420936) 18:39:26:853 CTIOS1-ctios Trace: Removed CallConnection(41284.0). 18:39:26:853 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:26:853 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420936 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:26:853 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:26:853 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420936.41284]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:26:853 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420936.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:26:853 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420936.41284]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:26:853 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420936.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:26:854 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420936.41284]:eCallClearedEvent,Msk(3f0000) 18:39:26:854 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420936.51023]:eCallClearedEvent,Msk(3f0000) 18:39:26:854 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420936.41284]:eCallEndEvent 18:39:26:854 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420936.51023]:eCallEndEvent 18:39:26:854 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:26:854 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:26:854 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:26:869 CTIOS1-ctios Trace: >>CG:[agent.5000.48224]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10156 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42144 AGID:48224 AGInstr:42144 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48224 AGAvailStatus:1) 18:39:26:870 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:26:870 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:26:870 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:26:870 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:26:870 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:26:870 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:26:870 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:26:870 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:26:886 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32373658 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5986 LogdOnTimeTdy:9405 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5986 LogdOnTimeSess:9405 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:27:002 CTIOS1-ctios Trace: ->RCV[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4) a=48689][call.5000.46855942.42608]:eClearConnectionRequest 18:39:27:004 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:39:27:004 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:27:004 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:27:065 CTIOS1-ctios Trace: ->RCV[FG1-58-D5E8-4604-dotNET_Sess(31914638)_EvtThd(4) a=5419][agent.5000.5419]:eSetAgentStateRequest(eAvailable) 18:39:27:067 CTIOS1-ctios Trace: [call.5000.46855942] Found CallConnection(42608.0) for device 42608. 18:39:27:068 CTIOS1-ctios Trace: [call.5000.46855942] Found CallConnection(42608.0) for device 42608. 18:39:27:068 CTIOS1-ctios Trace: >>CG:[call.5000.46855942]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855942 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42608 RelDevID:42608 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855942) 18:39:27:068 CTIOS1-ctios Trace: >>CG:[call.5000.46855942]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855942 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03014610834 RelDevID:03014610834 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855942) 18:39:27:069 CTIOS1-ctios Trace: >>CG:[call.5000.46855942]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855942 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03014610834 MsgID:eCallClearedEvent DvrKey:call.5000.46855942) 18:39:27:069 CTIOS1-ctios Trace: >>CG:[agent.5000.48689]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10926 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42608 AGID:48689 AGInstr:42608 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48689 AGAvailStatus:0) 18:39:27:069 CTIOS1-ctios Trace: [agent.5000.48689]: Current Wrapup Mode = 3 18:39:27:069 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eAvailable) 18:39:27:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855942.03014610834]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:27:069 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855942.42608]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:27:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855942.42608]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:27:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855942.03014610834]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:27:069 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855942.42608]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:27:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855942.42608]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:27:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855942.03014610834]:eCallClearedEvent,Msk(3f0000) 18:39:27:069 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855942.42608]:eCallClearedEvent,Msk(3f0000) 18:39:27:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855942.42608]:eCallClearedEvent,Msk(3f0000) 18:39:27:070 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48689]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:27:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:27:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:27:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:27:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:27:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:27:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:27:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:27:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:27:070 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48689]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:27:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:27:071 CTIOS1-ctios Trace: >>CG:[call.5000.46855942.42608]:eClearConnectionConf(UniqObjID:call.5000.46855942.42608 MsgID:eClearConnectionConf TgtCILClntID:FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)) 18:39:27:071 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855942.42608]:eClearConnectionConf,Msk(3f0000) 18:39:27:127 CTIOS1-ctios Trace: >>CG:[call.5000.46854253]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46854253 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46854253 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0533586523 CallWrpupData:PSTN_1218_ReferredTo1236InquiryCall ,21 NewConnDevID:42111 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46854253 ecc:(...)) 18:39:27:127 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854253.0533586523]:eCallDataUpdateEvent 18:39:27:127 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854253.42111]:eCallDataUpdateEvent 18:39:27:129 CTIOS1-ctios Trace: >>CG:[call.5000.46854190]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46854190 ConnDevIDTyp:0 ConnDevID:42069 MsgID:eCallEndEvent DvrKey:call.5000.46854190) 18:39:27:129 CTIOS1-ctios Trace: Removed CallConnection(03017984000.1). 18:39:27:129 CTIOS1-ctios Trace: Removed CallConnection(42069.0). 18:39:27:129 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46854190 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:27:129 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854190.03017984000]:eCallEndEvent 18:39:27:129 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854190.42069]:eCallEndEvent 18:39:27:129 CTIOS1-ctios Trace: <-SND[FG1-58-D5E8-4604-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854190.42069]:eCallEndEvent 18:39:27:129 CTIOS1-ctios Trace: >>CG:[agent.5000.5419]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8431 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42069 AGID:5419 AGInstr:42069 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.5419 AGAvailStatus:1) 18:39:27:129 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5419]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:27:129 CTIOS1-ctios Trace: <-SND[FG1-58-D5E8-4604-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5419]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:27:129 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5419]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:129 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5419]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:129 CTIOS1-ctios Trace: >>CG:[agent.5000.5419]:eSetAgentStateConf(UniqObjID:agent.5000.5419 MsgID:eSetAgentStateConf TgtCILClntID:FG1-58-D5E8-4604-dotNET_Sess(31914638)_EvtThd(4)) 18:39:27:130 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5419]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:130 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5419]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:130 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5419]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:130 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5419]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:130 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5419]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:130 CTIOS1-ctios Trace: <-SND[FG1-58-D5E8-4604-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5419]:eSetAgentStateConf 18:39:27:130 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:1) 18:39:27:131 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:27:131 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:27:131 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:131 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:131 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:131 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:131 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:131 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:131 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:131 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:39:27:132 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:39:27:160 CTIOS1-ctios Trace: >>CG:[agent.5000.5419]:eQueryAgentStatisticsConf(IID:32373662 PrphID:5000 AGExt:42069 AGID:5419 AGInstr:42069 UniqObjID:agent.5000.5419 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:943 LogdOnTimeTdy:6027 NotRdyTimeTdy:88 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:28 HdlCallsTlkTimeTdy:5403 HdlCallsTimeTdy:5581 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:943 LogdOnTimeSess:6027 NotRdyTimeSess:88 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:25 HdlCallsTlkTimeSess:4814 HdlCallsTimeSess:4967 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:6 IntCallsTimeSess:2 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:39 IntCallsTimeTdy:11 HdlCallsAftCallTimeSess:153 HdlCallsAftCallTimeTdy:178 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTime 18:39:27:160 CTIOS1-ctios Trace: <-SND[FG1-58-D5E8-4604-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5419]:eOnNewAgentStatisticsEvent 18:39:27:196 CTIOS1-ctios Trace: >>CG:[agent.5000.46064]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42198 AGID:46064 AGInstr:42198 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46064 AGAvailStatus:0) 18:39:27:196 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:27:196 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:27:196 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:27:196 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:27:196 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:27:196 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:27:196 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:27:197 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:27:265 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:39:27:265 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:27:265 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:321 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:401 SVCID:5034 SG#:501 SGID:5044 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21008 ANI:003008737673 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207311 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207311 RCallKeySeq#:1 CallTypIDTag:5039 PreCallIIDTag:7991021) 18:39:27:351 CTIOS1-ctios Trace: >>CG:[agent.5000.36326]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10483 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21008 AGID:36326 AGInstr:21008 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36326 AGAvailStatus:0) 18:39:27:351 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36326]:eAgentStateEvent(eReserved),Msk(0) 18:39:27:351 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36326]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:27:361 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:0) 18:39:27:361 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:27:361 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:27:396 CTIOS1-ctios Trace: >>CG:[call.5000.46855863]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855863 ConnDevIDTyp:0 ConnDevID:42626 MsgID:eCallEndEvent DvrKey:call.5000.46855863) 18:39:27:396 CTIOS1-ctios Trace: Removed CallConnection(0483214403.1). 18:39:27:396 CTIOS1-ctios Trace: Removed CallConnection(42626.0). 18:39:27:396 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855863 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:27:396 CTIOS1-ctios Trace: >>CG:[agent.5000.48374]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10392 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42626 AGID:48374 AGInstr:42626 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48374 AGAvailStatus:1) 18:39:27:397 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855863.0483214403]:eCallEndEvent 18:39:27:397 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855863.42626]:eCallEndEvent 18:39:27:397 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855863.42626]:eCallEndEvent 18:39:27:397 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48374]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:27:397 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48374]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:27:397 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48374]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:397 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48374]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:402 CTIOS1-ctios Trace: >>CG:[agent.5000.48224]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10156 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42144 AGID:48224 AGInstr:42144 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48224 AGAvailStatus:0) 18:39:27:403 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:27:403 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:27:403 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:27:403 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:27:403 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:27:403 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:27:403 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:27:403 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:27:427 CTIOS1-ctios Trace: >>CG:[agent.5000.48374]:eQueryAgentStatisticsConf(IID:32373663 PrphID:5000 AGExt:42626 AGID:48374 AGInstr:42626 UniqObjID:agent.5000.48374 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1492 LogdOnTimeTdy:23966 NotRdyTimeTdy:3463 AGOutCallsTdy:3 AGOutCallsTlkTimeTdy:222 AGOutCallsTimeTdy:222 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:167 HdlCallsTlkTimeTdy:17381 HdlCallsTimeTdy:20822 IncCallsHldTdy:2 IncCallsHldTimeTdy:165 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2930 LogdOnTimeSess:27588 NotRdyTimeSess:3464 AGOutCallsSess:3 AGOutCallsTlkTimeSess:222 AGOutCallsTimeSess:222 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:167 HdlCallsTlkTimeSess:17381 HdlCallsTimeSess:20822 IncCallsHldSess:2 IncCallsHldTimeSess:165 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:3276 HdlCallsAftCallTimeTdy:3276 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCal 18:39:27:428 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48374]:eOnNewAgentStatisticsEvent 18:39:27:437 CTIOS1-ctios Trace: >>CG:[call.5000.154710027]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154710027 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:003008737673 DNIS:21008 Dialed#:45433 ConnDevID:003008737673 RCallKeyDay:151314 RCallKeyCID:207311 MsgID:eCallBeginEvent DvrKey:call.5000.154710027 ecc:(...) ICMEntUniqID:icm.151314.207311 RCallKeySeq#:2) 18:39:27:437 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154710027 18:39:27:437 CTIOS1-ctios Trace: >>CG:[call.5000.154710027]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154710027 ConnDevIDTyp:1 SVC#:401 SVCID:5034 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:003008737673 AlrtgDevID:(null) CallngDevID:003008737673 CalldDevID:21008 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154710027 Trnk#:0 TrnkGrp#:0) 18:39:27:437 CTIOS1-ctios Trace: [call.5000.154710027]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 003008737673. 18:39:27:437 CTIOS1-ctios Trace: CallConnection(003008737673.1) created AgentObject (Device) for DeviceID(003008737673). 18:39:27:437 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:27:437 CTIOS1-ctios Trace: Added CallConnection(003008737673.1). 18:39:27:437 CTIOS1-ctios Trace: [call.5000.154710027]::CreateCallConnection(): CallConnection(003008737673.1) created successfully. 18:39:27:437 CTIOS1-ctios Trace: >>CG:[call.5000.154710027]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154710027 ConnDevIDTyp:1 SVC#:401 SVCID:5034 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:501 SGID:5044 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:003008737673 AlrtgDevID:21008 CallngDevID:003008737673 CalldDevID:21008 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154710027 Trnk#:0 TrnkGrp#:0) 18:39:27:437 CTIOS1-ctios Trace: [call.5000.154710027] Found CallConnection(003008737673.1) for device 003008737673. 18:39:27:437 CTIOS1-ctios Trace: [call.5000.154710027]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21008. 18:39:27:437 CTIOS1-ctios Trace: [call.5000.154710027] CallConnection(003008737673.1) found DeviceID(21008) AgentID(36326). 18:39:27:437 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:27:437 CTIOS1-ctios Trace: Added CallConnection(003008737673.1). 18:39:27:437 CTIOS1-ctios Trace: [call.5000.154710027]::CreateCallConnection(): CallConnection(003008737673.1) created successfully. 18:39:27:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710027.003008737673]:eCallBeginEvent 18:39:27:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710027.003008737673]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:27:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710027.21008]:eCallBeginEvent 18:39:27:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710027.003008737673]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:27:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710027.21008]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:27:479 CTIOS1-ctios Trace: >>CG:[agent.5000.42514]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:566 SGID:6591 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9412 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42624 AGID:42514 AGInstr:42624 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42514 AGAvailStatus:0) 18:39:27:480 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42514]:eAgentStateEvent(eTalking),Msk(0) 18:39:27:480 CTIOS1-ctios Trace: <-SND[FO3-140-DCB6-12924-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42514]:eAgentStateEvent(eTalking),Msk(0) 18:39:27:480 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42514]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:27:480 CTIOS1-ctios Trace: >>CG:[call.5000.46856241]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856241 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856241 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81136 ConnDevID:0514443859 NewConnDevID:0514443859 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856241 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105167))) 18:39:27:481 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856241.0514443859]:eCallDataUpdateEvent,Msk(bf0002) 18:39:27:481 CTIOS1-ctios Trace: >>CG:[call.5000.46856241]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856241 ConnDevIDTyp:0 SVC#:565 SVCID:6592 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:566 SGID:6591 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42624 CallngDevID:0514443859 CalldDevID:42624 LstRedirDevID:(null) AnsDevID:42624 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856241 Trnk#:0 TrnkGrp#:0) 18:39:27:481 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856241.42624]:eCallDataUpdateEvent,Msk(3f0001) 18:39:27:481 CTIOS1-ctios Trace: [call.5000.46856241] Found CallConnection(0514443859.1). 18:39:27:481 CTIOS1-ctios Trace: [call.5000.46856241] Found CallConnection(0514443859.1). 18:39:27:481 CTIOS1-ctios Trace: <-SND[FO3-140-DCB6-12924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856241.42624]:eCallDataUpdateEvent,Msk(3f0001) 18:39:27:481 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856241.0514443859]:eCallEstablishedEvent,Msk(bf01a6) 18:39:27:481 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856241.42624]:eCallEstablishedEvent,Msk(bf01a6) 18:39:27:481 CTIOS1-ctios Trace: <-SND[FO3-140-DCB6-12924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856241.42624]:eCallEstablishedEvent,Msk(bf01a6) 18:39:27:528 CTIOS1-ctios Trace: ->RCV[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4) a=48620][agent.5000.48620]:eSetAgentStateRequest(eAvailable) 18:39:27:537 CTIOS1-ctios Trace: >>CG:[agent.5000.42234]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8617 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42202 AGID:42234 AGInstr:42202 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42234 AGAvailStatus:0) 18:39:27:537 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42234]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:27:538 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42234]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:27:538 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42234]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:27:538 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42234]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:27:538 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42234]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:27:538 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42234]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:27:538 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42234]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:27:538 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42234]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:27:541 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:632 SVCID:6102 SG#:633 SGID:6083 SGPri:0 MonID:0 NumNamVars:10 NumNamArrs:4 MRDID:1 AGInstr:42626 ANI:0524570792 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207623 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207623 RCallKeySeq#:1 CallTypIDTag:5142 PreCallIIDTag:7991539) 18:39:27:541 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:27:566 CTIOS1-ctios Trace: >>CG:[agent.5000.46064]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42198 AGID:46064 AGInstr:42198 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46064 AGAvailStatus:1) 18:39:27:566 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:27:566 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:566 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:566 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:566 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:566 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:566 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:567 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:572 CTIOS1-ctios Trace: >>CG:[agent.5000.48374]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10392 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42626 AGID:48374 AGInstr:42626 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48374 AGAvailStatus:0) 18:39:27:572 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48374]:eAgentStateEvent(eReserved),Msk(0) 18:39:27:572 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48374]:eAgentStateEvent(eReserved),Msk(0) 18:39:27:572 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48374]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:27:572 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48374]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:27:588 CTIOS1-ctios Trace: >>CG:[call.5000.46856135]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856135 ConnDevIDTyp:1 ConnDevID:0514443859 MsgID:eCallEndEvent DvrKey:call.5000.46856135) 18:39:27:588 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856135 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:27:588 CTIOS1-ctios Trace: >>CG:[agent.5000.48620]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10817 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42633 AGID:48620 AGInstr:42633 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48620 AGAvailStatus:1) 18:39:27:588 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:27:588 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48620]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:27:588 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:588 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:589 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:589 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:589 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:589 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:589 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:589 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48620]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:589 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:589 CTIOS1-ctios Trace: >>CG:[agent.5000.48620]:eSetAgentStateConf(UniqObjID:agent.5000.48620 MsgID:eSetAgentStateConf TgtCILClntID:FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)) 18:39:27:590 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48620]:eSetAgentStateConf 18:39:27:613 CTIOS1-ctios Trace: [call.5000.154710022] Found CallConnection(21041.0) for device 21041. 18:39:27:644 CTIOS1-ctios Trace: >>CG:[call.5000.154710022]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710022 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:9752 SGID:5000 AnsDevTyp:70 LineHdl:1 LineTyp:7 SGPri:0 MonID:0 ConnDevID:02136999390 CallngDevID:21041 CalldDevID:9902136999390 LstRedirDevID:(null) AnsDevID:02136999390 MsgID:eCallEstablishedEvent DvrKey:call.5000.154710022 Trnk#:0 TrnkGrp#:0) 18:39:27:644 CTIOS1-ctios Trace: [call.5000.154710022] Found CallConnection(21041.0). 18:39:27:645 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710022.21041]:eCallEstablishedEvent,Msk(bf01a6) 18:39:27:645 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710022.21041]:eCallEstablishedEvent,Msk(bf01a6) 18:39:27:645 CTIOS1-ctios Trace: [call.5000.154710022] Found CallConnection(21041.0) for device 21041. 18:39:27:645 CTIOS1-ctios Trace: ->RCV[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3) a=12236][call.5000.2131420938.51073]:eClearConnectionRequest 18:39:27:665 CTIOS1-ctios Trace: >>CG:[call.5000.46854253]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46854253 ConnDevIDTyp:0 ConnDevID:42111 MsgID:eCallEndEvent DvrKey:call.5000.46854253) 18:39:27:665 CTIOS1-ctios Trace: Removed CallConnection(0533586523.1). 18:39:27:665 CTIOS1-ctios Trace: Removed CallConnection(42111.0). 18:39:27:665 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46854253 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:27:665 CTIOS1-ctios Trace: >>CG:[agent.5000.46028]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9101 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42111 AGID:46028 AGInstr:42111 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46028 AGAvailStatus:1) 18:39:27:665 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854253.0533586523]:eCallEndEvent 18:39:27:665 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854253.42111]:eCallEndEvent 18:39:27:666 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46028]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:27:666 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46028]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:666 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46028]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:666 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46028]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:666 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46028]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:666 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46028]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:666 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46028]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:666 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46028]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:697 CTIOS1-ctios Trace: >>CG:[agent.5000.46028]:eQueryAgentStatisticsConf(IID:32373666 PrphID:5000 AGExt:42111 AGID:46028 AGInstr:42111 UniqObjID:agent.5000.46028 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:725 LogdOnTimeTdy:5900 NotRdyTimeTdy:13 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:27 HdlCallsTlkTimeTdy:4781 HdlCallsTimeTdy:5133 IncCallsHldTdy:2 IncCallsHldTimeTdy:205 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:725 LogdOnTimeSess:5900 NotRdyTimeSess:13 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:27 HdlCallsTlkTimeSess:4781 HdlCallsTimeSess:5133 IncCallsHldSess:2 IncCallsHldTimeSess:205 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:147 HdlCallsAftCallTimeTdy:147 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:39:27:707 CTIOS1-ctios Trace: >>CG:[call.5000.2131420938]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420938 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51073 RelDevID:51073 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420938) 18:39:27:707 CTIOS1-ctios Trace: >>CG:[call.5000.2131420938]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420938 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41288 RelDevID:41288 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420938) 18:39:27:707 CTIOS1-ctios Trace: >>CG:[call.5000.2131420938]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420938 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41288 MsgID:eCallClearedEvent DvrKey:call.5000.2131420938) 18:39:27:707 CTIOS1-ctios Trace: >>CG:[call.5000.2131420938]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420938 ConnDevIDTyp:0 ConnDevID:41288 MsgID:eCallEndEvent DvrKey:call.5000.2131420938) 18:39:27:707 CTIOS1-ctios Trace: Removed CallConnection(41288.0). 18:39:27:707 CTIOS1-ctios Trace: Removed CallConnection(51073.0). 18:39:27:707 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420938 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:27:707 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:1) 18:39:27:708 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420938.41288]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:27:708 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420938.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:27:708 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420938.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:27:708 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420938.41288]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:27:708 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420938.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:27:708 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420938.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:27:708 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420938.41288]:eCallClearedEvent,Msk(3f0000) 18:39:27:708 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420938.51073]:eCallClearedEvent,Msk(3f0000) 18:39:27:708 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420938.51073]:eCallClearedEvent,Msk(3f0000) 18:39:27:708 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420938.41288]:eCallEndEvent 18:39:27:708 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420938.51073]:eCallEndEvent 18:39:27:708 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420938.51073]:eCallEndEvent 18:39:27:708 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:27:708 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:27:709 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:709 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:709 CTIOS1-ctios Trace: >>CG:[call.5000.2131420938.51073]:eClearConnectionConf(UniqObjID:call.5000.2131420938.51073 MsgID:eClearConnectionConf TgtCILClntID:FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)) 18:39:27:739 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eQueryAgentStatisticsConf(IID:32373667 PrphID:5000 AGExt:51073 AGID:12236 AGInstr:51073 UniqObjID:agent.5000.12236 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1603 LogdOnTimeTdy:9172 NotRdyTimeTdy:4649 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1603 LogdOnTimeSess:9172 NotRdyTimeSess:4649 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:16 AutoOutCallsTlkTimeSess:1375 AutoOutCallsTimeSess:2046 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:16 AutoOutCallsTlkTimeTdy:1375 AutoOutCallsTimeTdy:2046 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:27:739 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eOnNewAgentStatisticsEvent 18:39:27:755 CTIOS1-ctios Trace: >>CG:[agent.5000.48224]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10156 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42144 AGID:48224 AGInstr:42144 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48224 AGAvailStatus:1) 18:39:27:755 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:27:756 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:756 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:756 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:756 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:756 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:756 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:756 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:828 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154710022.21041]:eSetCallDataRequest 18:39:27:874 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207768 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207768 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991782) 18:39:27:875 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207770 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207770 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991784) 18:39:27:888 CTIOS1-ctios Trace: >>CG:[call.5000.154710022]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154710022 CallTyp:9 ConnDevIDTyp:0 NewConnCID:154710022 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21041 NewConnDevID:21041 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154710022) 18:39:27:889 CTIOS1-ctios Trace: >>CG:[call.5000.154710022.21041]:eSetCallDataConf(UniqObjID:call.5000.154710022.21041 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:39:27:889 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710022.21041]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:27:889 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710022.21041]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:27:890 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:1) 18:39:27:891 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:27:891 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:27:905 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:27:905 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:27:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:27:906 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:27:906 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:27:906 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:27:906 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:27:906 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:28:032 CTIOS1-ctios Trace: >>CG:[call.5000.2131420939]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420939 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41311 ConnDevID:41311 MsgID:eCallBeginEvent DvrKey:call.5000.2131420939) 18:39:28:032 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420939 18:39:28:032 CTIOS1-ctios Trace: >>CG:[call.5000.2131420939]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420939 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41311 CallngDevID:41311 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420939) 18:39:28:032 CTIOS1-ctios Trace: [call.5000.2131420939] CallConnection(41311.0) found DeviceID(41311) AgentID(). 18:39:28:032 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:28:032 CTIOS1-ctios Trace: Added CallConnection(41311.0). 18:39:28:032 CTIOS1-ctios Trace: [call.5000.2131420939]::CreateCallConnection(): CallConnection(41311.0) created successfully. 18:39:28:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420939.41311]:eCallBeginEvent,Msk(bf0002) 18:39:28:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420939.41311]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:28:033 CTIOS1-ctios Trace: >>CG:[call.5000.2131420939]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420939 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420939 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41311 NewConnDevID:41311 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420939) 18:39:28:033 CTIOS1-ctios Trace: >>CG:[call.5000.2131420939]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420939 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41311 CallngDevID:41311 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420939) 18:39:28:033 CTIOS1-ctios Trace: [call.5000.2131420939] Found CallConnection(41311.0) for device 41311. 18:39:28:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420939.41311]:eCallDataUpdateEvent,Msk(bf0002) 18:39:28:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420939.41311]:eCallOriginatedEvent,Msk(bf0002) 18:39:28:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420939]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420939 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420939 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41311 NewConnDevID:41311 RCallKeyDay:151314 RCallKeyCID:207768 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420939 ICMEntUniqID:icm.151314.207768 RCallKeySeq#:1) 18:39:28:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420939]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420939 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41311 AlrtgDevID: CallngDevID:41311 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420939 Trnk#:0 TrnkGrp#:0) 18:39:28:035 CTIOS1-ctios Trace: [call.5000.2131420939] Found CallConnection(41311.0) for device 41311. 18:39:28:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420939]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420939 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41311 AlrtgDevID:51044 CallngDevID:41311 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420939 Trnk#:0 TrnkGrp#:0) 18:39:28:035 CTIOS1-ctios Trace: [call.5000.2131420939] Found CallConnection(41311.0) for device 41311. 18:39:28:035 CTIOS1-ctios Trace: [call.5000.2131420939]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:28:035 CTIOS1-ctios Trace: [call.5000.2131420939] CallConnection(41311.0) found DeviceID(51044) AgentID(05230). 18:39:28:035 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:28:035 CTIOS1-ctios Trace: Added CallConnection(41311.0). 18:39:28:035 CTIOS1-ctios Trace: [call.5000.2131420939]::CreateCallConnection(): CallConnection(41311.0) created successfully. 18:39:28:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420939]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420939 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420939 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41311 NewConnDevID:41311 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420939 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105167))) 18:39:28:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420939]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420939 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41311 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420939 Trnk#:0 TrnkGrp#:0) 18:39:28:036 CTIOS1-ctios Trace: [call.5000.2131420939] Found CallConnection(41311.0). 18:39:28:036 CTIOS1-ctios Trace: [call.5000.2131420939] Found CallConnection(41311.0). 18:39:28:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420939.41311]:eCallDataUpdateEvent,Msk(bf0002) 18:39:28:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420939.41311]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:28:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420939.51044]:eCallBeginEvent 18:39:28:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420939.41311]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:28:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420939.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:28:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420939.41311]:eCallDataUpdateEvent,Msk(bf0002) 18:39:28:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420939.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:28:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420939.41311]:eCallEstablishedEvent,Msk(bf01a6) 18:39:28:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420939.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:28:039 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:28:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420939]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420939 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420939) 18:39:28:039 CTIOS1-ctios Trace: [call.5000.2131420939] Found CallConnection(51044.0). 18:39:28:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420940]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420940 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41313 ConnDevID:41313 MsgID:eCallBeginEvent DvrKey:call.5000.2131420940) 18:39:28:039 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420940 18:39:28:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420940]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420940 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41313 CallngDevID:41313 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420940) 18:39:28:039 CTIOS1-ctios Trace: [call.5000.2131420940] CallConnection(41313.0) found DeviceID(41313) AgentID(). 18:39:28:039 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:28:039 CTIOS1-ctios Trace: Added CallConnection(41313.0). 18:39:28:039 CTIOS1-ctios Trace: [call.5000.2131420940]::CreateCallConnection(): CallConnection(41313.0) created successfully. 18:39:28:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420940]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420940 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420940 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41313 NewConnDevID:41313 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420940) 18:39:28:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:28:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:28:040 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:28:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420939.41311]: eCallHeldEvent,Msk(bf0126) 18:39:28:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420939.51044]: eCallHeldEvent,Msk(bf000a) 18:39:28:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420940.41313]:eCallBeginEvent,Msk(bf0002) 18:39:28:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420940.41313]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:28:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420940.41313]:eCallDataUpdateEvent,Msk(bf0002) 18:39:28:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420940]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420940 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41313 CallngDevID:41313 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420940) 18:39:28:041 CTIOS1-ctios Trace: [call.5000.2131420940] Found CallConnection(41313.0) for device 41313. 18:39:28:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420940.41313]:eCallOriginatedEvent,Msk(bf0002) 18:39:28:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420940]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420940 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420940 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41313 NewConnDevID:41313 RCallKeyDay:151314 RCallKeyCID:207770 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420940 ICMEntUniqID:icm.151314.207770 RCallKeySeq#:1) 18:39:28:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420940]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420940 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41313 AlrtgDevID: CallngDevID:41313 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420940 Trnk#:0 TrnkGrp#:0) 18:39:28:050 CTIOS1-ctios Trace: [call.5000.2131420940] Found CallConnection(41313.0) for device 41313. 18:39:28:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420940]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420940 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41313 AlrtgDevID:51023 CallngDevID:41313 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420940 Trnk#:0 TrnkGrp#:0) 18:39:28:050 CTIOS1-ctios Trace: [call.5000.2131420940] Found CallConnection(41313.0) for device 41313. 18:39:28:050 CTIOS1-ctios Trace: [call.5000.2131420940]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:28:050 CTIOS1-ctios Trace: [call.5000.2131420940] CallConnection(41313.0) found DeviceID(51023) AgentID(33632). 18:39:28:050 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:28:051 CTIOS1-ctios Trace: Added CallConnection(41313.0). 18:39:28:051 CTIOS1-ctios Trace: [call.5000.2131420940]::CreateCallConnection(): CallConnection(41313.0) created successfully. 18:39:28:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420940.41313]:eCallDataUpdateEvent,Msk(bf0002) 18:39:28:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420940.41313]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:28:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420940.51023]:eCallBeginEvent 18:39:28:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420940.41313]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:28:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420940.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:28:054 CTIOS1-ctios Trace: >>CG:[call.5000.2131420940]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420940 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420940 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41313 NewConnDevID:41313 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420940 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105167))) 18:39:28:054 CTIOS1-ctios Trace: >>CG:[call.5000.2131420940]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420940 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41313 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420940 Trnk#:0 TrnkGrp#:0) 18:39:28:054 CTIOS1-ctios Trace: [call.5000.2131420940] Found CallConnection(41313.0). 18:39:28:054 CTIOS1-ctios Trace: [call.5000.2131420940] Found CallConnection(41313.0). 18:39:28:054 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:28:054 CTIOS1-ctios Trace: >>CG:[call.5000.2131420940]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420940 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420940) 18:39:28:054 CTIOS1-ctios Trace: [call.5000.2131420940] Found CallConnection(51023.0). 18:39:28:055 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420940.41313]:eCallDataUpdateEvent,Msk(bf0002) 18:39:28:055 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420940.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:28:055 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420940.41313]:eCallEstablishedEvent,Msk(bf01a6) 18:39:28:055 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420940.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:28:055 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:28:055 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:28:055 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:28:055 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420940.41313]: eCallHeldEvent,Msk(bf0126) 18:39:28:055 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420940.51023]: eCallHeldEvent,Msk(bf000a) 18:39:28:071 CTIOS1-ctios Trace: >>CG:[call.5000.46856156]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856156 CallTyp:10 ConnDevIDTyp:0 NewConnCID:46856156 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:9903009681175 ConnDevID:51033 NewConnDevID:51033 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856156) 18:39:28:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856156.51033]:eCallDataUpdateEvent,Msk(bf0002) 18:39:28:072 CTIOS1-ctios Trace: <-SND[FF-E9-E52C-42-5908-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856156.51033]:eCallDataUpdateEvent,Msk(bf0002) 18:39:28:072 CTIOS1-ctios Trace: >>CG:[call.5000.46856156]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856156 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51033 CallngDevID:51033 CalldDevID:9903009681175 MsgID:eCallOriginatedEvent DvrKey:call.5000.46856156) 18:39:28:072 CTIOS1-ctios Trace: [call.5000.46856156] Found CallConnection(51033.0) for device 51033. 18:39:28:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856156.51033]:eCallOriginatedEvent,Msk(bf0002) 18:39:28:072 CTIOS1-ctios Trace: <-SND[FF-E9-E52C-42-5908-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856156.51033]:eCallOriginatedEvent,Msk(bf0002) 18:39:28:078 CTIOS1-ctios Trace: [call.5000.46856241] Found CallConnection(42624.0) for device 42624. 18:39:28:086 CTIOS1-ctios Trace: [call.5000.46856240] Found CallConnection(42064.0) for device 42064. 18:39:28:086 CTIOS1-ctios Trace: [call.5000.46856241] Found CallConnection(42624.0) for device 42624. 18:39:28:101 CTIOS1-ctios Trace: >>CG:[call.5000.2131420939]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420939 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420939 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41311 NewConnDevID:41311 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420939 ecc:(...)) 18:39:28:101 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420939.41311]:eCallDataUpdateEvent,Msk(bf0126) 18:39:28:102 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420939.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:28:111 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:39:28:111 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:28:111 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:28:116 CTIOS1-ctios Trace: >>CG:[call.5000.2131420940]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420940 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420940 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41313 NewConnDevID:41313 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420940 ecc:(...)) 18:39:28:116 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420940.41313]:eCallDataUpdateEvent,Msk(bf0126) 18:39:28:116 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420940.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:28:137 CTIOS1-ctios Trace: >>CG:[call.5000.46856247]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856247 CallTyp:2 ConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 ANI:0524570792 DNIS:42626 Dialed#:45233 ConnDevID:0524570792 RCallKeyDay:151314 RCallKeyCID:207623 MsgID:eCallBeginEvent DvrKey:call.5000.46856247 ecc:(...) ICMEntUniqID:icm.151314.207623 RCallKeySeq#:2) 18:39:28:137 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856247 18:39:28:137 CTIOS1-ctios Trace: >>CG:[call.5000.46856247]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856247 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0524570792 AlrtgDevID:(null) CallngDevID:0524570792 CalldDevID:42626 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856247 Trnk#:0 TrnkGrp#:0) 18:39:28:137 CTIOS1-ctios Trace: [call.5000.46856247]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0524570792. 18:39:28:137 CTIOS1-ctios Trace: CallConnection(0524570792.1) created AgentObject (Device) for DeviceID(0524570792). 18:39:28:137 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:28:137 CTIOS1-ctios Trace: Added CallConnection(0524570792.1). 18:39:28:137 CTIOS1-ctios Trace: [call.5000.46856247]::CreateCallConnection(): CallConnection(0524570792.1) created successfully. 18:39:28:137 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856247.0524570792]:eCallBeginEvent 18:39:28:137 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856247.0524570792]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:28:140 CTIOS1-ctios Trace: >>CG:[call.5000.46856247]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856247 ConnDevIDTyp:1 SVC#:632 SVCID:6102 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:633 SGID:6083 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0524570792 AlrtgDevID:42626 CallngDevID:0524570792 CalldDevID:42626 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856247 Trnk#:0 TrnkGrp#:0) 18:39:28:140 CTIOS1-ctios Trace: [call.5000.46856247] Found CallConnection(0524570792.1) for device 0524570792. 18:39:28:140 CTIOS1-ctios Trace: [call.5000.46856247]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42626. 18:39:28:141 CTIOS1-ctios Trace: [call.5000.46856247] CallConnection(0524570792.1) found DeviceID(42626) AgentID(48374). 18:39:28:141 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:28:141 CTIOS1-ctios Trace: Added CallConnection(0524570792.1). 18:39:28:141 CTIOS1-ctios Trace: [call.5000.46856247]::CreateCallConnection(): CallConnection(0524570792.1) created successfully. 18:39:28:141 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856247.42626]:eCallBeginEvent 18:39:28:141 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856247.42626]:eCallBeginEvent 18:39:28:141 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856247.0524570792]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:28:141 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856247.42626]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:28:141 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856247.42626]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:28:144 CTIOS1-ctios Trace: [call.5000.46856240] Found CallConnection(42064.0) for device 42064. 18:39:28:160 CTIOS1-ctios Trace: >>CG:[call.5000.46855706]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855706 ConnDevIDTyp:1 ConnDevID:0486889174 MsgID:eCallEndEvent DvrKey:call.5000.46855706) 18:39:28:160 CTIOS1-ctios Trace: Removed CallConnection(0486889174.1). 18:39:28:160 CTIOS1-ctios Trace: Removed CallConnection(51015.0). 18:39:28:160 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855706 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:28:160 CTIOS1-ctios Trace: >>CG:[agent.5000.33607]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10013 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51015 AGID:33607 AGInstr:51015 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33607 AGAvailStatus:1) 18:39:28:161 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855706.0486889174]:eCallEndEvent 18:39:28:161 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855706.51015]:eCallEndEvent 18:39:28:161 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33607]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:28:161 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33607]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:28:161 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33607]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:28:199 CTIOS1-ctios Trace: >>CG:[call.5000.46856156]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856156 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46856156 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51033 NewConnDevID:51033 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856156) 18:39:28:199 CTIOS1-ctios Trace: >>CG:[call.5000.46856156]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:46856156 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:9903009681175 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.46856156 Trnk#:0 TrnkGrp#:0) 18:39:28:199 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856156.51033]:eCallDataUpdateEvent,Msk(bf0002) 18:39:28:199 CTIOS1-ctios Trace: <-SND[FF-E9-E52C-42-5908-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856156.51033]:eCallDataUpdateEvent,Msk(bf0002) 18:39:28:199 CTIOS1-ctios Trace: <-SND[FF-E9-E52C-42-5908-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856156.51033]:eCallReachedNetworkEvent,Msk(bf0002) 18:39:28:207 CTIOS1-ctios Trace: ->RCV[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4) a=48661][call.5000.46855798.42669]:eClearConnectionRequest 18:39:28:255 CTIOS1-ctios Trace: ->RCV[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4) a=42229][agent.5000.42229]:eSetAgentStateRequest(eNotReady) 18:39:28:272 CTIOS1-ctios Trace: [call.5000.46855798] Found CallConnection(42669.0) for device 42669. 18:39:28:273 CTIOS1-ctios Trace: [call.5000.46855798] Found CallConnection(42669.0) for device 42669. 18:39:28:273 CTIOS1-ctios Trace: >>CG:[call.5000.46855798]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855798 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42669 RelDevID:42669 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855798) 18:39:28:273 CTIOS1-ctios Trace: >>CG:[call.5000.46855798]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855798 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9103477861177 RelDevID:9103477861177 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855798) 18:39:28:273 CTIOS1-ctios Trace: >>CG:[call.5000.46855798]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855798 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:9103477861177 MsgID:eCallClearedEvent DvrKey:call.5000.46855798) 18:39:28:273 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855798.9103477861177]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:28:274 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855798.42669]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:28:274 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855798.42669]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:28:274 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855798.9103477861177]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:28:274 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855798.42669]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:28:274 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855798.42669]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:28:274 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855798.9103477861177]:eCallClearedEvent,Msk(3f0000) 18:39:28:274 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855798.42669]:eCallClearedEvent,Msk(3f0000) 18:39:28:274 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855798.42669]:eCallClearedEvent,Msk(3f0000) 18:39:28:275 CTIOS1-ctios Trace: >>CG:[agent.5000.48661]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:420 SGID:8583 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10881 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42669 AGID:48661 AGInstr:42669 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48661 AGAvailStatus:0) 18:39:28:275 CTIOS1-ctios Trace: [agent.5000.48661]: Current Wrapup Mode = 3 18:39:28:275 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:28:275 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48661]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:28:275 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:28:275 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:28:275 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:28:275 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:28:276 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:28:276 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:28:276 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:28:276 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48661]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:28:276 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:28:276 CTIOS1-ctios Trace: >>CG:[call.5000.46855798.42669]:eClearConnectionConf(UniqObjID:call.5000.46855798.42669 MsgID:eClearConnectionConf TgtCILClntID:GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)) 18:39:28:276 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855798.42669]:eClearConnectionConf,Msk(3f0000) 18:39:28:282 CTIOS1-ctios Trace: ->RCV[FO6-118-D4CC-3776-dotNET_Sess(31914638)_EvtThd(4) a=48766][agent.5000.48766]:eSetAgentStateRequest(eNotReady) 18:39:28:335 CTIOS1-ctios Trace: >>CG:[agent.5000.42234]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8617 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42202 AGID:42234 AGInstr:42202 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42234 AGAvailStatus:1) 18:39:28:335 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42234]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:28:335 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42234]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:28:335 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42234]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:28:335 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42234]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:28:335 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42234]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:28:335 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42234]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:28:335 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42234]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:28:335 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42234]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:28:337 CTIOS1-ctios Trace: >>CG:[call.5000.46855543]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855543 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855543 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03453240217 CallWrpupData:1236_0800_Delay Installation ,120 NewConnDevID:42813 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855543 ecc:(...)) 18:39:28:337 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855543.03453240217]:eCallDataUpdateEvent 18:39:28:337 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855543.42813]:eCallDataUpdateEvent 18:39:28:366 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:39:28:366 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:28:366 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:28:405 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8612 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42067 AGID:42229 AGInstr:42067 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42229 AGAvailStatus:0) 18:39:28:405 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:28:405 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:28:405 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:28:405 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:28:405 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:28:405 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:28:406 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:28:406 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:28:406 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:28:406 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eSetAgentStateConf(UniqObjID:agent.5000.42229 MsgID:eSetAgentStateConf TgtCILClntID:FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)) 18:39:28:406 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eSetAgentStateConf 18:39:28:418 CTIOS1-ctios Trace: >>CG:[agent.5000.36326]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:501 SGID:5044 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10483 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21008 AGID:36326 AGInstr:21008 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36326 AGAvailStatus:0) 18:39:28:418 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36326]:eAgentStateEvent(eTalking),Msk(0) 18:39:28:418 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36326]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:28:418 CTIOS1-ctios Trace: >>CG:[call.5000.154710027]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154710027 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154710027 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:003008737673 NewConnDevID:003008737673 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154710027 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105167))) 18:39:28:418 CTIOS1-ctios Trace: >>CG:[call.5000.154710027]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710027 ConnDevIDTyp:0 SVC#:401 SVCID:5034 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:501 SGID:5044 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21008 CallngDevID:003008737673 CalldDevID:21008 LstRedirDevID:(null) AnsDevID:21008 MsgID:eCallEstablishedEvent DvrKey:call.5000.154710027 Trnk#:0 TrnkGrp#:0) 18:39:28:418 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710027.003008737673]:eCallDataUpdateEvent,Msk(bf0002) 18:39:28:418 CTIOS1-ctios Trace: [call.5000.154710027] Found CallConnection(003008737673.1). 18:39:28:418 CTIOS1-ctios Trace: [call.5000.154710027] Found CallConnection(003008737673.1). 18:39:28:418 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710027.21008]:eCallDataUpdateEvent,Msk(3f0001) 18:39:28:419 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710027.003008737673]:eCallEstablishedEvent,Msk(bf01a6) 18:39:28:419 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710027.21008]:eCallEstablishedEvent,Msk(bf01a6) 18:39:28:433 CTIOS1-ctios Trace: >>CG:[agent.5000.48766]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:11091 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42129 AGID:48766 AGInstr:42129 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48766 AGAvailStatus:0) 18:39:28:433 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48766]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:28:433 CTIOS1-ctios Trace: <-SND[FO6-118-D4CC-3776-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48766]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:28:433 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48766]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:28:433 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48766]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:28:433 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48766]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:28:433 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48766]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:28:434 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48766]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:28:434 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48766]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:28:434 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48766]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:28:434 CTIOS1-ctios Trace: >>CG:[agent.5000.48766]:eSetAgentStateConf(UniqObjID:agent.5000.48766 MsgID:eSetAgentStateConf TgtCILClntID:FO6-118-D4CC-3776-dotNET_Sess(31914638)_EvtThd(4)) 18:39:28:434 CTIOS1-ctios Trace: <-SND[FO6-118-D4CC-3776-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48766]:eSetAgentStateConf 18:39:28:475 CTIOS1-ctios Trace: >>CG:[call.5000.2131420940]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420940 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420940) 18:39:28:475 CTIOS1-ctios Trace: >>CG:[call.5000.2131420940]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420940 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41313 RelDevID:41313 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420940) 18:39:28:475 CTIOS1-ctios Trace: >>CG:[call.5000.2131420940]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420940 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41313 MsgID:eCallClearedEvent DvrKey:call.5000.2131420940) 18:39:28:475 CTIOS1-ctios Trace: >>CG:[call.5000.2131420940]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420940 ConnDevIDTyp:0 ConnDevID:41313 MsgID:eCallEndEvent DvrKey:call.5000.2131420940) 18:39:28:475 CTIOS1-ctios Trace: Removed CallConnection(41313.0). 18:39:28:476 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:28:476 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420940 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:28:476 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:28:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420940.41313]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:28:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420940.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:28:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420940.41313]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:28:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420940.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:28:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420940.41313]:eCallClearedEvent,Msk(3f0000) 18:39:28:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420940.51023]:eCallClearedEvent,Msk(3f0000) 18:39:28:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420940.41313]:eCallEndEvent 18:39:28:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420940.51023]:eCallEndEvent 18:39:28:476 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:28:476 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:28:476 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:28:482 CTIOS1-ctios Trace: [call.5000.198845404] Found CallConnection(21140.0) for device 21140. 18:39:28:482 CTIOS1-ctios Trace: [call.5000.198845404] Found CallConnection(21140.0) for device 21140. 18:39:28:482 CTIOS1-ctios Trace: >>CG:[call.5000.198845404]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845404 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21140 RelDevID:21140 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845404) 18:39:28:482 CTIOS1-ctios Trace: >>CG:[call.5000.198845404]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845404 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3463888188 RelDevID:3463888188 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845404) 18:39:28:482 CTIOS1-ctios Trace: >>CG:[call.5000.198845404]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845404 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3463888188 MsgID:eCallClearedEvent DvrKey:call.5000.198845404) 18:39:28:483 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845404.3463888188]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:28:483 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845404.21140]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:28:483 CTIOS1-ctios Trace: <-SND[FD5-237-8F4B-6956-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845404.21140]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:28:483 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845404.3463888188]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:28:483 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845404.21140]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:28:483 CTIOS1-ctios Trace: <-SND[FD5-237-8F4B-6956-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845404.21140]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:28:483 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845404.3463888188]:eCallClearedEvent,Msk(3f0000) 18:39:28:483 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845404.21140]:eCallClearedEvent,Msk(3f0000) 18:39:28:483 CTIOS1-ctios Trace: <-SND[FD5-237-8F4B-6956-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845404.21140]:eCallClearedEvent,Msk(3f0000) 18:39:28:502 CTIOS1-ctios Trace: >>CG:[agent.5000.9530]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:510 SGID:5423 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:8991 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21140 AGID:9530 AGInstr:21140 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9530 AGAvailStatus:0) 18:39:28:502 CTIOS1-ctios Trace: [agent.5000.9530]: Current Wrapup Mode = 3 18:39:28:502 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9530]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:28:502 CTIOS1-ctios Trace: <-SND[FD5-237-8F4B-6956-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9530]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:28:503 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9530]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:28:506 CTIOS1-ctios Trace: >>CG:[call.5000.2131420939]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420939 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420939) 18:39:28:507 CTIOS1-ctios Trace: >>CG:[call.5000.2131420939]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420939 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41311 RelDevID:41311 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420939) 18:39:28:507 CTIOS1-ctios Trace: >>CG:[call.5000.2131420939]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420939 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41311 MsgID:eCallClearedEvent DvrKey:call.5000.2131420939) 18:39:28:507 CTIOS1-ctios Trace: >>CG:[call.5000.2131420939]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420939 ConnDevIDTyp:0 ConnDevID:41311 MsgID:eCallEndEvent DvrKey:call.5000.2131420939) 18:39:28:507 CTIOS1-ctios Trace: Removed CallConnection(41311.0). 18:39:28:507 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:28:507 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420939 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:28:507 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420939.41311]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:28:507 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:28:507 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420939.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:28:507 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420939.41311]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:28:507 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420939.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:28:507 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420939.41311]:eCallClearedEvent,Msk(3f0000) 18:39:28:507 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420939.51044]:eCallClearedEvent,Msk(3f0000) 18:39:28:507 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420939.41311]:eCallEndEvent 18:39:28:507 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420939.51044]:eCallEndEvent 18:39:28:507 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:28:508 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:28:508 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:28:510 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32373672 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5987 LogdOnTimeTdy:9407 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5987 LogdOnTimeSess:9407 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:28:520 CTIOS1-ctios Trace: ->RCV[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4) a=48689][call.5000.46855942.42608]:eSetCallDataRequest 18:39:28:520 CTIOS1-ctios Trace: [call.5000.46855942.42608] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:28:520 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855942.42608]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:28:538 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32373673 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5154 LogdOnTimeTdy:9502 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:330 LogdOnTimeSess:756 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:28:581 CTIOS1-ctios Trace: >>CG:[call.5000.46855942]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855942 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855942 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03014610834 CallWrpupData:1236_0800_789_789 EVO Activation ,112 NewConnDevID:42608 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855942 ecc:(...)) 18:39:28:582 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855942.03014610834]:eCallDataUpdateEvent 18:39:28:582 CTIOS1-ctios Trace: >>CG:[call.5000.46855942.42608]:eSetCallDataConf(UniqObjID:call.5000.46855942.42608 MsgID:eSetCallDataConf TgtCILClntID:FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)) 18:39:28:582 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855942.42608]:eCallDataUpdateEvent 18:39:28:582 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855942.42608]:eCallDataUpdateEvent 18:39:28:583 CTIOS1-ctios Trace: ->RCV[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4) a=42229][agent.5000.42229]:eSetAgentStateRequest(eAvailable) 18:39:28:639 CTIOS1-ctios Trace: [call.5000.46855490] Found CallConnection(42091.0) for device 42091. 18:39:28:640 CTIOS1-ctios Trace: [call.5000.46855490] Found CallConnection(42091.0) for device 42091. 18:39:28:640 CTIOS1-ctios Trace: >>CG:[call.5000.46855490]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855490 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42091 RelDevID:42091 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855490) 18:39:28:640 CTIOS1-ctios Trace: >>CG:[call.5000.46855490]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855490 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0512583849 RelDevID:0512583849 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855490) 18:39:28:641 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855490.0512583849]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:28:641 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855490.42091]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:28:641 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855490.0512583849]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:28:641 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855490.42091]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:28:641 CTIOS1-ctios Trace: >>CG:[call.5000.46855490]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855490 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0512583849 MsgID:eCallClearedEvent DvrKey:call.5000.46855490) 18:39:28:641 CTIOS1-ctios Trace: >>CG:[agent.5000.42695]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:300 SGID:5002 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9692 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42091 AGID:42695 AGInstr:42091 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42695 AGAvailStatus:0) 18:39:28:641 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855490.0512583849]:eCallClearedEvent,Msk(3f0000) 18:39:28:641 CTIOS1-ctios Trace: [agent.5000.42695]: Current Wrapup Mode = 3 18:39:28:641 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855490.42091]:eCallClearedEvent,Msk(3f0000) 18:39:28:641 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:28:641 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:28:641 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:28:641 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:28:641 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:28:642 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:28:642 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:28:642 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:28:643 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8612 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42067 AGID:42229 AGInstr:42067 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42229 AGAvailStatus:1) 18:39:28:644 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:28:644 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:28:644 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:28:644 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:28:644 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eSetAgentStateConf(UniqObjID:agent.5000.42229 MsgID:eSetAgentStateConf TgtCILClntID:FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)) 18:39:28:644 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:28:644 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:28:644 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:28:644 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:28:645 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:28:645 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eSetAgentStateConf 18:39:28:806 CTIOS1-ctios Trace: >>CG:[agent.5000.3601]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5619 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42157 AGID:3601 AGInstr:42157 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3601 AGAvailStatus:0) 18:39:28:807 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:28:807 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:28:807 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:28:807 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:28:807 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:28:807 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:28:807 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:28:807 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:28:932 CTIOS1-ctios Trace: [call.5000.154710027] Found CallConnection(21008.0) for device 21008. 18:39:28:974 CTIOS1-ctios Trace: [call.5000.154710027] Found CallConnection(21008.0) for device 21008. 18:39:29:102 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154710027.21008]:eSetCallDataRequest 18:39:29:124 CTIOS1-ctios Trace: >>CG:[agent.5000.48374]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10392 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42626 AGID:48374 AGInstr:42626 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48374 AGAvailStatus:0) 18:39:29:125 CTIOS1-ctios Trace: >>CG:[call.5000.46856247]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856247 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856247 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0524570792 NewConnDevID:0524570792 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856247 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105168))) 18:39:29:125 CTIOS1-ctios Trace: >>CG:[call.5000.46856247]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856247 ConnDevIDTyp:0 SVC#:632 SVCID:6102 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:633 SGID:6083 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42626 CallngDevID:0524570792 CalldDevID:42626 LstRedirDevID:(null) AnsDevID:42626 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856247 Trnk#:0 TrnkGrp#:0) 18:39:29:125 CTIOS1-ctios Trace: [call.5000.46856247] Found CallConnection(0524570792.1). 18:39:29:125 CTIOS1-ctios Trace: [call.5000.46856247] Found CallConnection(0524570792.1). 18:39:29:125 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48374]:eAgentStateEvent(eTalking),Msk(0) 18:39:29:125 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48374]:eAgentStateEvent(eTalking),Msk(0) 18:39:29:125 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48374]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:29:126 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48374]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:29:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856247.0524570792]:eCallDataUpdateEvent,Msk(bf0002) 18:39:29:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856247.42626]:eCallDataUpdateEvent,Msk(3f0001) 18:39:29:126 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856247.42626]:eCallDataUpdateEvent,Msk(3f0001) 18:39:29:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856247.0524570792]:eCallEstablishedEvent,Msk(bf01a6) 18:39:29:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856247.42626]:eCallEstablishedEvent,Msk(bf01a6) 18:39:29:126 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856247.42626]:eCallEstablishedEvent,Msk(bf01a6) 18:39:29:164 CTIOS1-ctios Trace: >>CG:[call.5000.154710027.21008]:eSetCallDataConf(UniqObjID:call.5000.154710027.21008 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:39:29:185 CTIOS1-ctios Trace: ->RCV[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4) a=48689][agent.5000.48689]:eSetAgentStateRequest(eAvailable) 18:39:29:194 CTIOS1-ctios Trace: >>CG:[agent.5000.3601]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5619 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42157 AGID:3601 AGInstr:42157 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3601 AGAvailStatus:1) 18:39:29:194 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:29:194 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:194 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:194 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:194 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:194 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:195 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:195 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:207 CTIOS1-ctios Trace: ->RCV[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4) a=3816][agent.5000.3816]:eSetAgentStateRequest(eNotReady) 18:39:29:246 CTIOS1-ctios Trace: >>CG:[call.5000.46855942]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855942 ConnDevIDTyp:0 ConnDevID:42608 MsgID:eCallEndEvent DvrKey:call.5000.46855942) 18:39:29:246 CTIOS1-ctios Trace: Removed CallConnection(03014610834.1). 18:39:29:246 CTIOS1-ctios Trace: Removed CallConnection(42608.0). 18:39:29:246 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855942 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:29:246 CTIOS1-ctios Trace: >>CG:[agent.5000.48689]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10926 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42608 AGID:48689 AGInstr:42608 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48689 AGAvailStatus:1) 18:39:29:247 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855942.03014610834]:eCallEndEvent 18:39:29:247 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855942.42608]:eCallEndEvent 18:39:29:247 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855942.42608]:eCallEndEvent 18:39:29:247 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48689]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:29:247 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:29:247 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:247 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:247 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:247 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:247 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:248 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:248 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:248 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48689]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:248 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:248 CTIOS1-ctios Trace: >>CG:[agent.5000.48689]:eSetAgentStateConf(UniqObjID:agent.5000.48689 MsgID:eSetAgentStateConf TgtCILClntID:FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)) 18:39:29:248 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48689]:eSetAgentStateConf 18:39:29:279 CTIOS1-ctios Trace: >>CG:[agent.5000.48689]:eQueryAgentStatisticsConf(IID:32373679 PrphID:5000 AGExt:42608 AGID:48689 AGInstr:42608 UniqObjID:agent.5000.48689 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:924 LogdOnTimeTdy:6129 NotRdyTimeTdy:420 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:44 HdlCallsTlkTimeTdy:5190 HdlCallsTimeTdy:5373 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:924 LogdOnTimeSess:6129 NotRdyTimeSess:420 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:38 HdlCallsTlkTimeSess:4583 HdlCallsTimeSess:4742 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:159 HdlCallsAftCallTimeTdy:183 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:29:279 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48689]:eOnNewAgentStatisticsEvent 18:39:29:355 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:6137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42133 AGID:3816 AGInstr:42133 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3816 AGAvailStatus:0) 18:39:29:356 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:29:356 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:29:356 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:29:356 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:29:356 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:29:356 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:29:356 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:29:356 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:29:356 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:29:357 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eSetAgentStateConf(UniqObjID:agent.5000.3816 MsgID:eSetAgentStateConf TgtCILClntID:GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)) 18:39:29:357 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eSetAgentStateConf 18:39:29:390 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eNotReady) 18:39:29:430 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eNotReady) 18:39:29:500 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:39:29:539 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:39:29:539 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:29:539 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:29:539 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:29:540 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:39:29:540 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:39:29:541 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:607 SVCID:6107 SG#:606 SGID:6059 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42552 ANI:0726611809 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207596 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207596 RCallKeySeq#:1 CallTypIDTag:5131 PreCallIIDTag:7991501) 18:39:29:573 CTIOS1-ctios Trace: >>CG:[agent.5000.48608]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10807 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42552 AGID:48608 AGInstr:42552 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48608 AGAvailStatus:0) 18:39:29:574 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48608]:eAgentStateEvent(eReserved),Msk(0) 18:39:29:578 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:0) 18:39:29:579 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:29:579 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:29:579 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:29:579 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:29:579 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:29:579 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:29:579 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:29:579 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:29:579 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:29:580 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:39:29:580 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:39:29:584 CTIOS1-ctios Trace: ->RCV[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4) a=3816][agent.5000.3816]:eSetAgentStateRequest(eAvailable) 18:39:29:608 CTIOS1-ctios Trace: >>CG:[call.5000.46856249]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856249 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0726611809 DNIS:42552 Dialed#:45233 ConnDevID:0726611809 RCallKeyDay:151314 RCallKeyCID:207596 MsgID:eCallBeginEvent DvrKey:call.5000.46856249 ecc:(...) ICMEntUniqID:icm.151314.207596 RCallKeySeq#:2) 18:39:29:608 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856249 18:39:29:608 CTIOS1-ctios Trace: >>CG:[call.5000.46856249]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856249 ConnDevIDTyp:1 SVC#:607 SVCID:6107 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0726611809 AlrtgDevID:(null) CallngDevID:0726611809 CalldDevID:42552 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856249 Trnk#:0 TrnkGrp#:0) 18:39:29:608 CTIOS1-ctios Trace: [call.5000.46856249]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0726611809. 18:39:29:608 CTIOS1-ctios Trace: CallConnection(0726611809.1) created AgentObject (Device) for DeviceID(0726611809). 18:39:29:608 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:29:608 CTIOS1-ctios Trace: Added CallConnection(0726611809.1). 18:39:29:608 CTIOS1-ctios Trace: [call.5000.46856249]::CreateCallConnection(): CallConnection(0726611809.1) created successfully. 18:39:29:608 CTIOS1-ctios Trace: >>CG:[call.5000.46856249]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856249 ConnDevIDTyp:1 SVC#:607 SVCID:6107 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:606 SGID:6059 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0726611809 AlrtgDevID:42552 CallngDevID:0726611809 CalldDevID:42552 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856249 Trnk#:0 TrnkGrp#:0) 18:39:29:608 CTIOS1-ctios Trace: [call.5000.46856249] Found CallConnection(0726611809.1) for device 0726611809. 18:39:29:608 CTIOS1-ctios Trace: [call.5000.46856249]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42552. 18:39:29:608 CTIOS1-ctios Trace: [call.5000.46856249] CallConnection(0726611809.1) found DeviceID(42552) AgentID(48608). 18:39:29:608 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:29:608 CTIOS1-ctios Trace: Added CallConnection(0726611809.1). 18:39:29:608 CTIOS1-ctios Trace: [call.5000.46856249]::CreateCallConnection(): CallConnection(0726611809.1) created successfully. 18:39:29:608 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856249.0726611809]:eCallBeginEvent 18:39:29:609 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856249.0726611809]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:29:609 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856249.42552]:eCallBeginEvent 18:39:29:609 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856249.0726611809]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:29:609 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856249.42552]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:29:645 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42133 AGID:3816 AGInstr:42133 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3816 AGAvailStatus:1) 18:39:29:645 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:29:645 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:29:645 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:645 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:645 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eSetAgentStateConf(UniqObjID:agent.5000.3816 MsgID:eSetAgentStateConf TgtCILClntID:GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)) 18:39:29:645 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:645 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:646 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:646 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:646 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:646 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eSetAgentStateConf 18:39:29:649 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:39:29:650 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:29:650 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:29:650 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:29:650 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:29:650 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:29:650 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:29:650 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:29:650 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:29:650 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:39:29:651 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:29:651 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:39:29:672 CTIOS1-ctios Trace: ->RCV[FO6-118-D4CC-3776-dotNET_Sess(31914638)_EvtThd(4) a=48766][agent.5000.48766]:eSetAgentStateRequest(eAvailable) 18:39:29:672 CTIOS1-ctios Trace: [call.5000.46856247] Found CallConnection(42626.0) for device 42626. 18:39:29:702 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eAvailable) 18:39:29:716 CTIOS1-ctios Trace: [call.5000.46856247] Found CallConnection(42626.0) for device 42626. 18:39:29:733 CTIOS1-ctios Trace: >>CG:[agent.5000.48766]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11091 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42129 AGID:48766 AGInstr:42129 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48766 AGAvailStatus:1) 18:39:29:733 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48766]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:29:733 CTIOS1-ctios Trace: <-SND[FO6-118-D4CC-3776-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48766]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:29:733 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48766]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:733 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48766]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:733 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48766]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:733 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48766]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:734 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48766]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:734 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48766]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:734 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48766]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:734 CTIOS1-ctios Trace: >>CG:[agent.5000.48766]:eSetAgentStateConf(UniqObjID:agent.5000.48766 MsgID:eSetAgentStateConf TgtCILClntID:FO6-118-D4CC-3776-dotNET_Sess(31914638)_EvtThd(4)) 18:39:29:734 CTIOS1-ctios Trace: <-SND[FO6-118-D4CC-3776-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48766]:eSetAgentStateConf 18:39:29:761 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:1) 18:39:29:762 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:29:762 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:29:762 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:762 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:762 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:762 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:762 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:762 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:762 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:763 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:39:29:763 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:39:29:785 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eAvailable) 18:39:29:797 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eAvailable) 18:39:29:825 CTIOS1-ctios Trace: >>CG:[call.5000.46856247]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856247 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856247 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0524570792 NewConnDevID:0524570792 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856247 ecc:(...)) 18:39:29:826 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856247.0524570792]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:29:826 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856247.42626]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:29:826 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856247.42626]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:29:848 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:1) 18:39:29:848 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:29:848 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:29:848 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:848 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:39:29:848 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:39:29:858 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:1) 18:39:29:858 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:29:858 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:29:858 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:858 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:858 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:39:29:858 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:859 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:859 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:859 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:859 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:29:859 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:39:29:880 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207780 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207780 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991802) 18:39:29:881 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51073 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207781 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207781 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991803) 18:39:29:881 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207782 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207782 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991804) 18:39:29:881 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][]:eAgentPrecallEvent 18:39:29:910 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:29:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:29:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:29:911 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:29:913 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:0) 18:39:29:913 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:29:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eReserved),Msk(0) 18:39:29:913 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eReserved),Msk(0) 18:39:29:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:29:913 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:29:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:29:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:29:913 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:30:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420941]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420941 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41337 ConnDevID:41337 MsgID:eCallBeginEvent DvrKey:call.5000.2131420941) 18:39:30:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420941]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420941 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41337 CallngDevID:41337 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420941) 18:39:30:038 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420941 18:39:30:038 CTIOS1-ctios Trace: [call.5000.2131420941] CallConnection(41337.0) found DeviceID(41337) AgentID(). 18:39:30:038 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:30:038 CTIOS1-ctios Trace: Added CallConnection(41337.0). 18:39:30:038 CTIOS1-ctios Trace: [call.5000.2131420941]::CreateCallConnection(): CallConnection(41337.0) created successfully. 18:39:30:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420941.41337]:eCallBeginEvent,Msk(bf0002) 18:39:30:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420941.41337]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:30:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420941]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420941 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420941 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41337 NewConnDevID:41337 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420941) 18:39:30:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420941]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420941 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41337 CallngDevID:41337 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420941) 18:39:30:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420941.41337]:eCallDataUpdateEvent,Msk(bf0002) 18:39:30:039 CTIOS1-ctios Trace: [call.5000.2131420941] Found CallConnection(41337.0) for device 41337. 18:39:30:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420941.41337]:eCallOriginatedEvent,Msk(bf0002) 18:39:30:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420941]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420941 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420941 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41337 NewConnDevID:41337 RCallKeyDay:151314 RCallKeyCID:207780 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420941 ICMEntUniqID:icm.151314.207780 RCallKeySeq#:1) 18:39:30:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420941]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420941 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41337 AlrtgDevID: CallngDevID:41337 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420941 Trnk#:0 TrnkGrp#:0) 18:39:30:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420941.41337]:eCallDataUpdateEvent,Msk(bf0002) 18:39:30:039 CTIOS1-ctios Trace: [call.5000.2131420941] Found CallConnection(41337.0) for device 41337. 18:39:30:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420941.41337]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:30:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420941]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420941 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41337 AlrtgDevID:51023 CallngDevID:41337 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420941 Trnk#:0 TrnkGrp#:0) 18:39:30:039 CTIOS1-ctios Trace: [call.5000.2131420941] Found CallConnection(41337.0) for device 41337. 18:39:30:039 CTIOS1-ctios Trace: [call.5000.2131420941]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:30:039 CTIOS1-ctios Trace: [call.5000.2131420941] CallConnection(41337.0) found DeviceID(51023) AgentID(33632). 18:39:30:039 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:30:039 CTIOS1-ctios Trace: Added CallConnection(41337.0). 18:39:30:039 CTIOS1-ctios Trace: [call.5000.2131420941]::CreateCallConnection(): CallConnection(41337.0) created successfully. 18:39:30:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420941.51023]:eCallBeginEvent 18:39:30:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420941.41337]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:30:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420941.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:30:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420941]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420941 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420941 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41337 NewConnDevID:41337 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420941 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105169))) 18:39:30:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420941.41337]:eCallDataUpdateEvent,Msk(bf0002) 18:39:30:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420941.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:30:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420941]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420941 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41337 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420941 Trnk#:0 TrnkGrp#:0) 18:39:30:040 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:30:041 CTIOS1-ctios Trace: [call.5000.2131420941] Found CallConnection(41337.0). 18:39:30:041 CTIOS1-ctios Trace: [call.5000.2131420941] Found CallConnection(41337.0). 18:39:30:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420941]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420941 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420941) 18:39:30:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420941.41337]:eCallEstablishedEvent,Msk(bf01a6) 18:39:30:041 CTIOS1-ctios Trace: [call.5000.2131420941] Found CallConnection(51023.0). 18:39:30:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420941.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:30:041 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:30:041 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:041 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420941.41337]: eCallHeldEvent,Msk(bf0126) 18:39:30:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420941.51023]: eCallHeldEvent,Msk(bf000a) 18:39:30:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420942]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420942 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41339 ConnDevID:41339 MsgID:eCallBeginEvent DvrKey:call.5000.2131420942) 18:39:30:042 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420942 18:39:30:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420942]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420942 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41339 CallngDevID:41339 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420942) 18:39:30:042 CTIOS1-ctios Trace: [call.5000.2131420942] CallConnection(41339.0) found DeviceID(41339) AgentID(). 18:39:30:042 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:30:042 CTIOS1-ctios Trace: Added CallConnection(41339.0). 18:39:30:042 CTIOS1-ctios Trace: [call.5000.2131420942]::CreateCallConnection(): CallConnection(41339.0) created successfully. 18:39:30:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420942.41339]:eCallBeginEvent,Msk(bf0002) 18:39:30:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420942.41339]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:30:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420942]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420942 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420942 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51073 ConnDevID:41339 NewConnDevID:41339 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420942) 18:39:30:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420942]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420942 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41339 CallngDevID:41339 CalldDevID:51073 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420942) 18:39:30:043 CTIOS1-ctios Trace: [call.5000.2131420942] Found CallConnection(41339.0) for device 41339. 18:39:30:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420942]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420942 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420942 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51073 Dialed#:45381 ConnDevID:41339 NewConnDevID:41339 RCallKeyDay:151314 RCallKeyCID:207781 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420942 ICMEntUniqID:icm.151314.207781 RCallKeySeq#:1) 18:39:30:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420942]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420942 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41339 AlrtgDevID: CallngDevID:41339 CalldDevID:51073 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420942 Trnk#:0 TrnkGrp#:0) 18:39:30:043 CTIOS1-ctios Trace: [call.5000.2131420942] Found CallConnection(41339.0) for device 41339. 18:39:30:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420942]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420942 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41339 AlrtgDevID:51073 CallngDevID:41339 CalldDevID:51073 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420942 Trnk#:0 TrnkGrp#:0) 18:39:30:044 CTIOS1-ctios Trace: [call.5000.2131420942] Found CallConnection(41339.0) for device 41339. 18:39:30:044 CTIOS1-ctios Trace: [call.5000.2131420942]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51073. 18:39:30:044 CTIOS1-ctios Trace: [call.5000.2131420942] CallConnection(41339.0) found DeviceID(51073) AgentID(12236). 18:39:30:044 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:30:044 CTIOS1-ctios Trace: Added CallConnection(41339.0). 18:39:30:044 CTIOS1-ctios Trace: [call.5000.2131420942]::CreateCallConnection(): CallConnection(41339.0) created successfully. 18:39:30:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420942]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420942 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420942 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41339 NewConnDevID:41339 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420942 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105169))) 18:39:30:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420942.41339]:eCallDataUpdateEvent,Msk(bf0002) 18:39:30:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420942.41339]:eCallOriginatedEvent,Msk(bf0002) 18:39:30:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420942]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420942 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51073 CallngDevID:41339 CalldDevID:51073 LstRedirDevID:(null) AnsDevID:51073 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420942 Trnk#:0 TrnkGrp#:0) 18:39:30:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420942.41339]:eCallDataUpdateEvent,Msk(bf0002) 18:39:30:045 CTIOS1-ctios Trace: [call.5000.2131420942] Found CallConnection(41339.0). 18:39:30:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420942.41339]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:30:045 CTIOS1-ctios Trace: [call.5000.2131420942] Found CallConnection(41339.0). 18:39:30:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420942.51073]:eCallBeginEvent 18:39:30:045 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420942.51073]:eCallBeginEvent 18:39:30:045 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:0) 18:39:30:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420942]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420942 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51073 HldgDevID:51073 MsgID:eCallHeldEvent DvrKey:call.5000.2131420942) 18:39:30:045 CTIOS1-ctios Trace: [call.5000.2131420942] Found CallConnection(51073.0). 18:39:30:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420942.41339]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:30:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420942.51073]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:30:045 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420942.51073]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:30:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420942.41339]:eCallDataUpdateEvent,Msk(bf0002) 18:39:30:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420942.51073]:eCallDataUpdateEvent,Msk(3f0001) 18:39:30:045 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420942.51073]:eCallDataUpdateEvent,Msk(3f0001) 18:39:30:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420942.41339]:eCallEstablishedEvent,Msk(bf01a6) 18:39:30:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420942.51073]:eCallEstablishedEvent,Msk(bf01a6) 18:39:30:046 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420942.51073]:eCallEstablishedEvent,Msk(bf01a6) 18:39:30:046 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eTalking),Msk(0) 18:39:30:046 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eTalking),Msk(0) 18:39:30:046 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:046 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420942.41339]: eCallHeldEvent,Msk(bf0126) 18:39:30:046 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eNotReady) 18:39:30:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420942.51073]: eCallHeldEvent,Msk(bf000a) 18:39:30:046 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420942.51073]: eCallHeldEvent,Msk(bf000a) 18:39:30:068 CTIOS1-ctios Trace: >>CG:[call.5000.2131420943]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420943 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41340 ConnDevID:41340 MsgID:eCallBeginEvent DvrKey:call.5000.2131420943) 18:39:30:068 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420943 18:39:30:068 CTIOS1-ctios Trace: >>CG:[call.5000.2131420943]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420943 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41340 CallngDevID:41340 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420943) 18:39:30:068 CTIOS1-ctios Trace: [call.5000.2131420943] CallConnection(41340.0) found DeviceID(41340) AgentID(). 18:39:30:068 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:30:068 CTIOS1-ctios Trace: Added CallConnection(41340.0). 18:39:30:068 CTIOS1-ctios Trace: [call.5000.2131420943]::CreateCallConnection(): CallConnection(41340.0) created successfully. 18:39:30:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420943.41340]:eCallBeginEvent,Msk(bf0002) 18:39:30:068 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420943.41340]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:30:069 CTIOS1-ctios Trace: >>CG:[call.5000.2131420943]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420943 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420943 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41340 NewConnDevID:41340 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420943) 18:39:30:069 CTIOS1-ctios Trace: >>CG:[call.5000.2131420943]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420943 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41340 CallngDevID:41340 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420943) 18:39:30:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420943.41340]:eCallDataUpdateEvent,Msk(bf0002) 18:39:30:069 CTIOS1-ctios Trace: [call.5000.2131420943] Found CallConnection(41340.0) for device 41340. 18:39:30:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420943.41340]:eCallOriginatedEvent,Msk(bf0002) 18:39:30:070 CTIOS1-ctios Trace: >>CG:[call.5000.2131420943]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420943 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420943 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41340 NewConnDevID:41340 RCallKeyDay:151314 RCallKeyCID:207782 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420943 ICMEntUniqID:icm.151314.207782 RCallKeySeq#:1) 18:39:30:070 CTIOS1-ctios Trace: >>CG:[call.5000.2131420943]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420943 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41340 AlrtgDevID: CallngDevID:41340 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420943 Trnk#:0 TrnkGrp#:0) 18:39:30:070 CTIOS1-ctios Trace: >>CG:[call.5000.2131420943]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420943 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41340 AlrtgDevID:51044 CallngDevID:41340 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420943 Trnk#:0 TrnkGrp#:0) 18:39:30:070 CTIOS1-ctios Trace: [call.5000.2131420943] Found CallConnection(41340.0) for device 41340. 18:39:30:070 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420943.41340]:eCallDataUpdateEvent,Msk(bf0002) 18:39:30:070 CTIOS1-ctios Trace: [call.5000.2131420943] Found CallConnection(41340.0) for device 41340. 18:39:30:070 CTIOS1-ctios Trace: [call.5000.2131420943]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:30:070 CTIOS1-ctios Trace: [call.5000.2131420943] CallConnection(41340.0) found DeviceID(51044) AgentID(05230). 18:39:30:070 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:30:070 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420943.41340]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:30:070 CTIOS1-ctios Trace: Added CallConnection(41340.0). 18:39:30:070 CTIOS1-ctios Trace: [call.5000.2131420943]::CreateCallConnection(): CallConnection(41340.0) created successfully. 18:39:30:070 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420943.51044]:eCallBeginEvent 18:39:30:070 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420943.41340]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:30:070 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420943.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:30:071 CTIOS1-ctios Trace: >>CG:[call.5000.2131420943]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420943 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420943 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41340 NewConnDevID:41340 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420943 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105169))) 18:39:30:071 CTIOS1-ctios Trace: >>CG:[call.5000.2131420943]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420943 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41340 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420943 Trnk#:0 TrnkGrp#:0) 18:39:30:072 CTIOS1-ctios Trace: [call.5000.2131420943] Found CallConnection(41340.0). 18:39:30:072 CTIOS1-ctios Trace: [call.5000.2131420943] Found CallConnection(41340.0). 18:39:30:072 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:30:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420943.41340]:eCallDataUpdateEvent,Msk(bf0002) 18:39:30:072 CTIOS1-ctios Trace: >>CG:[call.5000.2131420943]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420943 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420943) 18:39:30:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420943.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:30:072 CTIOS1-ctios Trace: [call.5000.2131420943] Found CallConnection(51044.0). 18:39:30:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420943.41340]:eCallEstablishedEvent,Msk(bf01a6) 18:39:30:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420943.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:30:072 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:30:072 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:073 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420943.41340]: eCallHeldEvent,Msk(bf0126) 18:39:30:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420943.51044]: eCallHeldEvent,Msk(bf000a) 18:39:30:104 CTIOS1-ctios Trace: >>CG:[call.5000.2131420941]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420941 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420941 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41337 NewConnDevID:41337 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420941 ecc:(...)) 18:39:30:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420941.41337]:eCallDataUpdateEvent,Msk(bf0126) 18:39:30:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420941.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:30:107 CTIOS1-ctios Trace: >>CG:[call.5000.2131420942]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420942 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420942 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41339 NewConnDevID:41339 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420942 ecc:(...)) 18:39:30:107 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420942.41339]:eCallDataUpdateEvent,Msk(bf0126) 18:39:30:107 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420942.51073]:eCallDataUpdateEvent,Msk(bf000a) 18:39:30:108 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420942.51073]:eCallDataUpdateEvent,Msk(bf000a) 18:39:30:130 CTIOS1-ctios Trace: >>CG:[call.5000.2131420943]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420943 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420943 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41340 NewConnDevID:41340 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420943 ecc:(...)) 18:39:30:130 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420943.41340]:eCallDataUpdateEvent,Msk(bf0126) 18:39:30:130 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420943.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:30:170 CTIOS1-ctios Trace: >>CG:[call.5000.46855490]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855490 ConnDevIDTyp:1 ConnDevID:0512583849 MsgID:eCallEndEvent DvrKey:call.5000.46855490) 18:39:30:170 CTIOS1-ctios Trace: Removed CallConnection(0512583849.1). 18:39:30:170 CTIOS1-ctios Trace: Removed CallConnection(42091.0). 18:39:30:170 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855490 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:30:170 CTIOS1-ctios Trace: >>CG:[agent.5000.42695]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9692 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42091 AGID:42695 AGInstr:42091 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42695 AGAvailStatus:0) 18:39:30:170 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855490.0512583849]:eCallEndEvent 18:39:30:170 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855490.42091]:eCallEndEvent 18:39:30:170 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:30:170 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:30:171 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:30:171 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:30:171 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:30:171 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:30:171 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:30:171 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:30:172 CTIOS1-ctios Trace: >>CG:[agent.5000.42695]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9692 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42091 AGID:42695 AGInstr:42091 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42695 AGAvailStatus:1) 18:39:30:172 CTIOS1-ctios Trace: >>CG:[call.5000.46856252]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856252 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42091 ConnDevID:42091 MsgID:eCallBeginEvent DvrKey:call.5000.46856252 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105169))) 18:39:30:172 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856252 18:39:30:173 CTIOS1-ctios Trace: >>CG:[call.5000.46856252]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856252 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42091 CallngDevID:42091 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856252) 18:39:30:173 CTIOS1-ctios Trace: [call.5000.46856252] CallConnection(42091.0) found DeviceID(42091) AgentID(42695). 18:39:30:173 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:30:173 CTIOS1-ctios Trace: Added CallConnection(42091.0). 18:39:30:173 CTIOS1-ctios Trace: [call.5000.46856252]::CreateCallConnection(): CallConnection(42091.0) created successfully. 18:39:30:173 CTIOS1-ctios Trace: >>CG:[agent.5000.42695]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9692 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42091 AGID:42695 AGInstr:42091 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42695 AGAvailStatus:0) 18:39:30:173 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:eAgentStateEvent(eTalking),Msk(0) 18:39:30:173 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:173 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:173 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:173 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:173 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:173 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:173 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:173 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856252.42091]:eCallBeginEvent,Msk(bf0002) 18:39:30:174 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856252.42091]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:30:174 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:eAgentStateEvent(eTalking),Msk(0) 18:39:30:174 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:174 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:174 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:174 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:174 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:174 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:174 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:199 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:0) 18:39:30:199 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:30:199 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:30:199 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:30:199 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:39:30:200 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:39:30:280 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:2 SVCID:9801 SG#:2 SGID:9785 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42510 ANI:03232253697 UsrToUsrInfo:(null) Dialed#:45230 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207624 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207624 RCallKeySeq#:1 CallTypIDTag:5272 PreCallIIDTag:7991540) 18:39:30:280 CTIOS1-ctios Trace: <-SND[FA2-22-6D60-2420-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:30:295 CTIOS1-ctios Trace: >>CG:[call.5000.46856252]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856252 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42091 RelDevID:42091 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856252) 18:39:30:295 CTIOS1-ctios Trace: >>CG:[call.5000.46856252]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856252 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42091 MsgID:eCallClearedEvent DvrKey:call.5000.46856252) 18:39:30:295 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856252.42091]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:30:295 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856252.42091]:eCallClearedEvent,Msk(3f0000) 18:39:30:296 CTIOS1-ctios Trace: >>CG:[call.5000.46856252]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856252 ConnDevIDTyp:0 ConnDevID:42091 MsgID:eCallEndEvent DvrKey:call.5000.46856252) 18:39:30:296 CTIOS1-ctios Trace: Removed CallConnection(42091.0). 18:39:30:296 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856252 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:30:296 CTIOS1-ctios Trace: >>CG:[agent.5000.42695]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9692 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42091 AGID:42695 AGInstr:42091 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42695 AGAvailStatus:1) 18:39:30:296 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856252.42091]:eCallEndEvent 18:39:30:296 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:30:296 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:30:296 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:30:296 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:30:296 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:30:297 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:30:297 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:30:297 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:30:311 CTIOS1-ctios Trace: >>CG:[agent.5000.48692]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10929 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42510 AGID:48692 AGInstr:42510 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48692 AGAvailStatus:0) 18:39:30:312 CTIOS1-ctios Trace: <-SND[FA2-22-6D60-2420-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48692]:eAgentStateEvent(eReserved),Msk(0) 18:39:30:312 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:eAgentStateEvent(eReserved),Msk(0) 18:39:30:312 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:30:312 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:30:312 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:30:312 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:30:313 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:30:313 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:30:313 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48692]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:30:313 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:30:361 CTIOS1-ctios Trace: >>CG:[call.5000.46856253]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856253 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03232253697 DNIS:42510 Dialed#:45230 ConnDevID:03232253697 RCallKeyDay:151314 RCallKeyCID:207624 MsgID:eCallBeginEvent DvrKey:call.5000.46856253 ecc:(...) ICMEntUniqID:icm.151314.207624 RCallKeySeq#:2) 18:39:30:361 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856253 18:39:30:361 CTIOS1-ctios Trace: >>CG:[call.5000.46856253]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856253 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03232253697 AlrtgDevID:(null) CallngDevID:03232253697 CalldDevID:42510 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856253 Trnk#:0 TrnkGrp#:0) 18:39:30:361 CTIOS1-ctios Trace: [call.5000.46856253]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03232253697. 18:39:30:361 CTIOS1-ctios Trace: CallConnection(03232253697.1) created AgentObject (Device) for DeviceID(03232253697). 18:39:30:361 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:30:361 CTIOS1-ctios Trace: Added CallConnection(03232253697.1). 18:39:30:361 CTIOS1-ctios Trace: [call.5000.46856253]::CreateCallConnection(): CallConnection(03232253697.1) created successfully. 18:39:30:361 CTIOS1-ctios Trace: >>CG:[call.5000.46856253]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856253 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:2 SGID:9785 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03232253697 AlrtgDevID:42510 CallngDevID:03232253697 CalldDevID:42510 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856253 Trnk#:0 TrnkGrp#:0) 18:39:30:361 CTIOS1-ctios Trace: [call.5000.46856253] Found CallConnection(03232253697.1) for device 03232253697. 18:39:30:361 CTIOS1-ctios Trace: [call.5000.46856253]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42510. 18:39:30:361 CTIOS1-ctios Trace: [call.5000.46856253] CallConnection(03232253697.1) found DeviceID(42510) AgentID(48692). 18:39:30:361 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:30:361 CTIOS1-ctios Trace: Added CallConnection(03232253697.1). 18:39:30:361 CTIOS1-ctios Trace: [call.5000.46856253]::CreateCallConnection(): CallConnection(03232253697.1) created successfully. 18:39:30:362 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856253.03232253697]:eCallBeginEvent 18:39:30:362 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856253.03232253697]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:30:362 CTIOS1-ctios Trace: <-SND[FA2-22-6D60-2420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856253.42510]:eCallBeginEvent 18:39:30:362 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856253.42510]:eCallBeginEvent 18:39:30:362 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856253.03232253697]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:30:362 CTIOS1-ctios Trace: <-SND[FA2-22-6D60-2420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856253.42510]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:30:362 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856253.42510]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:30:453 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eAvailable) 18:39:30:515 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:1) 18:39:30:515 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:30:515 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:30:515 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:30:516 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:39:30:516 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:39:30:537 CTIOS1-ctios Trace: >>CG:[call.5000.2131420941]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420941 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420941) 18:39:30:537 CTIOS1-ctios Trace: >>CG:[call.5000.2131420941]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420941 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41337 RelDevID:41337 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420941) 18:39:30:537 CTIOS1-ctios Trace: >>CG:[call.5000.2131420941]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420941 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41337 MsgID:eCallClearedEvent DvrKey:call.5000.2131420941) 18:39:30:537 CTIOS1-ctios Trace: >>CG:[call.5000.2131420941]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420941 ConnDevIDTyp:0 ConnDevID:41337 MsgID:eCallEndEvent DvrKey:call.5000.2131420941) 18:39:30:537 CTIOS1-ctios Trace: Removed CallConnection(41337.0). 18:39:30:537 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:30:537 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420941 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:30:537 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420941.41337]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:30:537 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420941.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:30:537 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420941.41337]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:30:537 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420941.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:30:537 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420941.41337]:eCallClearedEvent,Msk(3f0000) 18:39:30:537 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420941.51023]:eCallClearedEvent,Msk(3f0000) 18:39:30:537 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420941.41337]:eCallEndEvent 18:39:30:538 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420941.51023]:eCallEndEvent 18:39:30:538 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:30:538 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:30:538 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:30:538 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:30:566 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:2 SVCID:9801 SG#:2 SGID:9785 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42528 ANI:03055051414 UsrToUsrInfo:(null) Dialed#:45230 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207494 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207494 RCallKeySeq#:1 CallTypIDTag:5272 PreCallIIDTag:7991326) 18:39:30:566 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:30:571 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32373690 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5988 LogdOnTimeTdy:9409 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5988 LogdOnTimeSess:9409 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:30:596 CTIOS1-ctios Trace: >>CG:[agent.5000.48656]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10876 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42528 AGID:48656 AGInstr:42528 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48656 AGAvailStatus:0) 18:39:30:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:eAgentStateEvent(eReserved),Msk(0) 18:39:30:596 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48656]:eAgentStateEvent(eReserved),Msk(0) 18:39:30:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:30:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:30:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:30:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:30:597 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:30:597 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:30:597 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:30:597 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:30:597 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:30:619 CTIOS1-ctios Trace: >>CG:[agent.5000.48608]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:606 SGID:6059 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10807 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42552 AGID:48608 AGInstr:42552 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48608 AGAvailStatus:0) 18:39:30:619 CTIOS1-ctios Trace: >>CG:[call.5000.46856249]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856249 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856249 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0726611809 NewConnDevID:0726611809 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856249 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105170))) 18:39:30:620 CTIOS1-ctios Trace: >>CG:[call.5000.46856249]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856249 ConnDevIDTyp:0 SVC#:607 SVCID:6107 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:606 SGID:6059 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42552 CallngDevID:0726611809 CalldDevID:42552 LstRedirDevID:(null) AnsDevID:42552 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856249 Trnk#:0 TrnkGrp#:0) 18:39:30:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48608]:eAgentStateEvent(eTalking),Msk(0) 18:39:30:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856249.0726611809]:eCallDataUpdateEvent,Msk(bf0002) 18:39:30:620 CTIOS1-ctios Trace: [call.5000.46856249] Found CallConnection(0726611809.1). 18:39:30:620 CTIOS1-ctios Trace: [call.5000.46856249] Found CallConnection(0726611809.1). 18:39:30:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856249.42552]:eCallDataUpdateEvent,Msk(3f0001) 18:39:30:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856249.0726611809]:eCallEstablishedEvent,Msk(bf01a6) 18:39:30:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856249.42552]:eCallEstablishedEvent,Msk(bf01a6) 18:39:30:631 CTIOS1-ctios Trace: >>CG:[call.5000.2131420943]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420943 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420943) 18:39:30:632 CTIOS1-ctios Trace: >>CG:[call.5000.2131420943]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420943 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41340 RelDevID:41340 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420943) 18:39:30:632 CTIOS1-ctios Trace: >>CG:[call.5000.2131420943]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420943 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41340 MsgID:eCallClearedEvent DvrKey:call.5000.2131420943) 18:39:30:632 CTIOS1-ctios Trace: >>CG:[call.5000.2131420943]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420943 ConnDevIDTyp:0 ConnDevID:41340 MsgID:eCallEndEvent DvrKey:call.5000.2131420943) 18:39:30:632 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420943.41340]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:30:632 CTIOS1-ctios Trace: Removed CallConnection(41340.0). 18:39:30:632 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:30:632 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420943.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:30:632 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420943.41340]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:30:632 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420943.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:30:632 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420943 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:30:632 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420943.41340]:eCallClearedEvent,Msk(3f0000) 18:39:30:632 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420943.51044]:eCallClearedEvent,Msk(3f0000) 18:39:30:632 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:30:632 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420943.41340]:eCallEndEvent 18:39:30:632 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420943.51044]:eCallEndEvent 18:39:30:632 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:30:632 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:30:633 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:30:634 CTIOS1-ctios Trace: >>CG:[call.5000.46856254]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856254 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03055051414 DNIS:42528 Dialed#:45230 ConnDevID:03055051414 RCallKeyDay:151314 RCallKeyCID:207494 MsgID:eCallBeginEvent DvrKey:call.5000.46856254 ecc:(...) ICMEntUniqID:icm.151314.207494 RCallKeySeq#:2) 18:39:30:634 CTIOS1-ctios Trace: >>CG:[call.5000.46856254]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856254 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03055051414 AlrtgDevID:(null) CallngDevID:03055051414 CalldDevID:42528 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856254 Trnk#:0 TrnkGrp#:0) 18:39:30:634 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856254 18:39:30:634 CTIOS1-ctios Trace: >>CG:[call.5000.46856254]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856254 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:2 SGID:9785 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03055051414 AlrtgDevID:42528 CallngDevID:03055051414 CalldDevID:42528 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856254 Trnk#:0 TrnkGrp#:0) 18:39:30:634 CTIOS1-ctios Trace: [call.5000.46856254]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03055051414. 18:39:30:634 CTIOS1-ctios Trace: CallConnection(03055051414.1) created AgentObject (Device) for DeviceID(03055051414). 18:39:30:634 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:30:634 CTIOS1-ctios Trace: Added CallConnection(03055051414.1). 18:39:30:634 CTIOS1-ctios Trace: [call.5000.46856254]::CreateCallConnection(): CallConnection(03055051414.1) created successfully. 18:39:30:634 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856254.03055051414]:eCallBeginEvent 18:39:30:634 CTIOS1-ctios Trace: [call.5000.46856254] Found CallConnection(03055051414.1) for device 03055051414. 18:39:30:634 CTIOS1-ctios Trace: [call.5000.46856254]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42528. 18:39:30:634 CTIOS1-ctios Trace: [call.5000.46856254] CallConnection(03055051414.1) found DeviceID(42528) AgentID(48656). 18:39:30:634 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:30:634 CTIOS1-ctios Trace: Added CallConnection(03055051414.1). 18:39:30:634 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856254.03055051414]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:30:634 CTIOS1-ctios Trace: [call.5000.46856254]::CreateCallConnection(): CallConnection(03055051414.1) created successfully. 18:39:30:634 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856254.42528]:eCallBeginEvent 18:39:30:635 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856254.42528]:eCallBeginEvent 18:39:30:635 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856254.03055051414]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:30:635 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856254.42528]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:30:635 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856254.42528]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:30:667 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32373691 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5155 LogdOnTimeTdy:9504 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:331 LogdOnTimeSess:758 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:30:769 CTIOS1-ctios Trace: >>CG:[call.5000.46855964]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855964 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855964 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0457310075 CallWrpupData:BB_1218_ReferredTo1217InquiryCall ,229 NewConnDevID:42225 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855964 ecc:(...)) 18:39:30:770 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855964.0457310075]:eCallDataUpdateEvent 18:39:30:770 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855964.42225]:eCallDataUpdateEvent 18:39:30:842 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eNotReady) 18:39:30:854 CTIOS1-ctios Trace: ->RCV[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4) a=48656][call.5000.46856254.42528]:eAnswerCallRequest 18:39:30:895 CTIOS1-ctios Trace: >>CG:[call.5000.154709951.21042]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.154709951.21042 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:F-J9-5480-dotNET_Sess(31914638)_EvtThd(4)) 18:39:30:895 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.154709951.21042]. 18:39:30:897 CTIOS1-ctios Trace: >>CG:[call.5000.46854730.51056]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.46854730.51056 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:GF-PC-1392-dotNET_Sess(31914638)_EvtThd(4)) 18:39:30:897 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.46854730.51056]. 18:39:30:919 CTIOS1-ctios Trace: >>CG:[call.5000.46856254.42528]:eAnswerCallConf(UniqObjID:call.5000.46856254.42528 MsgID:eAnswerCallConf TgtCILClntID:FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)) 18:39:30:920 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856254.42528]:eAnswerCallConf,Msk(3f0000) 18:39:30:921 CTIOS1-ctios Trace: >>CG:[agent.5000.48656]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10876 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42528 AGID:48656 AGInstr:42528 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48656 AGAvailStatus:0) 18:39:30:921 CTIOS1-ctios Trace: >>CG:[call.5000.46856254]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856254 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856254 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03055051414 NewConnDevID:03055051414 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856254 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105170))) 18:39:30:921 CTIOS1-ctios Trace: >>CG:[call.5000.46856254]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856254 ConnDevIDTyp:0 SVC#:2 SVCID:9801 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:2 SGID:9785 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42528 CallngDevID:03055051414 CalldDevID:42528 LstRedirDevID:(null) AnsDevID:42528 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856254 Trnk#:0 TrnkGrp#:0) 18:39:30:921 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:eAgentStateEvent(eTalking),Msk(0) 18:39:30:922 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48656]:eAgentStateEvent(eTalking),Msk(0) 18:39:30:922 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:922 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:922 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:922 CTIOS1-ctios Trace: [call.5000.46856254] Found CallConnection(03055051414.1). 18:39:30:922 CTIOS1-ctios Trace: [call.5000.46856254] Found CallConnection(03055051414.1). 18:39:30:922 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:922 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:922 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:922 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:922 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:922 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48656]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:923 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856254.03055051414]:eCallDataUpdateEvent,Msk(bf0002) 18:39:30:923 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856254.42528]:eCallDataUpdateEvent,Msk(3f0000) 18:39:30:923 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856254.42528]:eCallDataUpdateEvent,Msk(3f0000) 18:39:30:923 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856254.03055051414]:eCallEstablishedEvent,Msk(bf01a6) 18:39:30:923 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856254.42528]:eCallEstablishedEvent,Msk(bf01a6) 18:39:30:923 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856254.42528]:eCallEstablishedEvent,Msk(bf01a6) 18:39:30:929 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:343 SVCID:8872 SG#:343 SGID:8871 SGPri:0 MonID:0 NumNamVars:8 NumNamArrs:0 MRDID:1 AGInstr:51506 ANI:0937844130 UsrToUsrInfo:(null) Dialed#:45229 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207371 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207371 RCallKeySeq#:1 CallTypIDTag:5217 PreCallIIDTag:7991118) 18:39:30:933 CTIOS1-ctios Trace: ->RCV[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3) a=12236][call.5000.2131420942.51073]:eClearConnectionRequest 18:39:30:960 CTIOS1-ctios Trace: >>CG:[agent.5000.070012]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10961 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51506 AGID:070012 AGInstr:51506 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.070012 AGAvailStatus:0) 18:39:30:960 CTIOS1-ctios Trace: <-SND[37096][agent.5000.070012]:eAgentStateEvent(eReserved),Msk(0) 18:39:30:993 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:0) 18:39:30:993 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:30:993 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:30:993 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:30:993 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:30:994 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:30:994 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:30:994 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:30:994 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:30:994 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:30:994 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:39:30:995 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:39:30:995 CTIOS1-ctios Trace: >>CG:[call.5000.2131420942]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420942 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51073 RelDevID:51073 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420942) 18:39:30:995 CTIOS1-ctios Trace: >>CG:[call.5000.2131420942]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420942 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41339 RelDevID:41339 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420942) 18:39:30:995 CTIOS1-ctios Trace: >>CG:[call.5000.2131420942]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420942 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41339 MsgID:eCallClearedEvent DvrKey:call.5000.2131420942) 18:39:30:995 CTIOS1-ctios Trace: >>CG:[call.5000.2131420942]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420942 ConnDevIDTyp:0 ConnDevID:41339 MsgID:eCallEndEvent DvrKey:call.5000.2131420942) 18:39:30:995 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:1) 18:39:30:995 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420942.41339]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:30:995 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420942.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:30:995 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420942.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:30:995 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420942.41339]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:30:996 CTIOS1-ctios Trace: Removed CallConnection(41339.0). 18:39:30:996 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420942.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:30:996 CTIOS1-ctios Trace: Removed CallConnection(51073.0). 18:39:30:996 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420942 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:30:996 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420942.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:30:996 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420942.41339]:eCallClearedEvent,Msk(3f0000) 18:39:30:996 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420942.51073]:eCallClearedEvent,Msk(3f0000) 18:39:30:996 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420942.51073]:eCallClearedEvent,Msk(3f0000) 18:39:30:996 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420942.41339]:eCallEndEvent 18:39:30:996 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420942.51073]:eCallEndEvent 18:39:30:996 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420942.51073]:eCallEndEvent 18:39:30:996 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:30:996 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:30:996 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:30:996 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:30:998 CTIOS1-ctios Trace: >>CG:[call.5000.2131420942.51073]:eClearConnectionConf(UniqObjID:call.5000.2131420942.51073 MsgID:eClearConnectionConf TgtCILClntID:FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)) 18:39:30:998 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:39:30:998 CTIOS1-ctios Trace: >>CG:[call.5000.46856255]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856255 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42130 ConnDevID:42130 MsgID:eCallBeginEvent DvrKey:call.5000.46856255 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105170))) 18:39:30:998 CTIOS1-ctios Trace: >>CG:[call.5000.46856255]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856255 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42130 CallngDevID:42130 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856255) 18:39:30:998 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:0) 18:39:30:998 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:39:30:998 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856255 18:39:30:998 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:998 CTIOS1-ctios Trace: [call.5000.46856255] CallConnection(42130.0) found DeviceID(42130) AgentID(2018). 18:39:30:998 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:30:998 CTIOS1-ctios Trace: Added CallConnection(42130.0). 18:39:30:998 CTIOS1-ctios Trace: [call.5000.46856255]::CreateCallConnection(): CallConnection(42130.0) created successfully. 18:39:30:998 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:998 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:998 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:999 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:999 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:999 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:999 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856255.42130]:eCallBeginEvent,Msk(bf0002) 18:39:30:999 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856255.42130]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:30:999 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:39:30:999 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:999 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:999 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:999 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:999 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:30:999 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:31:000 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:31:024 CTIOS1-ctios Trace: >>CG:[call.5000.46856256]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856256 CallTyp:2 ConnDevIDTyp:1 NumNamVars:8 NumNamArrs:0 CalldPtyDisp:0 ANI:0937844130 DNIS:51506 Dialed#:45229 ConnDevID:0937844130 RCallKeyDay:151314 RCallKeyCID:207371 MsgID:eCallBeginEvent DvrKey:call.5000.46856256 ecc:(...) ICMEntUniqID:icm.151314.207371 RCallKeySeq#:2) 18:39:31:024 CTIOS1-ctios Trace: >>CG:[call.5000.46856256]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856256 ConnDevIDTyp:1 SVC#:343 SVCID:8872 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0937844130 AlrtgDevID:(null) CallngDevID:0937844130 CalldDevID:51506 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856256 Trnk#:0 TrnkGrp#:0) 18:39:31:024 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856256 18:39:31:024 CTIOS1-ctios Trace: [call.5000.46856256]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0937844130. 18:39:31:024 CTIOS1-ctios Trace: CallConnection(0937844130.1) created AgentObject (Device) for DeviceID(0937844130). 18:39:31:024 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:31:025 CTIOS1-ctios Trace: Added CallConnection(0937844130.1). 18:39:31:025 CTIOS1-ctios Trace: [call.5000.46856256]::CreateCallConnection(): CallConnection(0937844130.1) created successfully. 18:39:31:025 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856256.0937844130]:eCallBeginEvent 18:39:31:025 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856256.0937844130]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:31:025 CTIOS1-ctios Trace: >>CG:[call.5000.46856256]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856256 ConnDevIDTyp:1 SVC#:343 SVCID:8872 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:343 SGID:8871 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0937844130 AlrtgDevID:51506 CallngDevID:0937844130 CalldDevID:51506 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856256 Trnk#:0 TrnkGrp#:0) 18:39:31:025 CTIOS1-ctios Trace: [call.5000.46856256] Found CallConnection(0937844130.1) for device 0937844130. 18:39:31:025 CTIOS1-ctios Trace: [call.5000.46856256]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51506. 18:39:31:025 CTIOS1-ctios Trace: [call.5000.46856256] CallConnection(0937844130.1) found DeviceID(51506) AgentID(070012). 18:39:31:025 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:31:025 CTIOS1-ctios Trace: Added CallConnection(0937844130.1). 18:39:31:025 CTIOS1-ctios Trace: [call.5000.46856256]::CreateCallConnection(): CallConnection(0937844130.1) created successfully. 18:39:31:025 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856256.51506]:eCallBeginEvent 18:39:31:025 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856256.0937844130]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:31:025 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856256.51506]:eCallDeliveredEvent(LCS:Unknown),Msk(283f0001) 18:39:31:027 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eQueryAgentStatisticsConf(IID:32373695 PrphID:5000 AGExt:51073 AGID:12236 AGInstr:51073 UniqObjID:agent.5000.12236 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1605 LogdOnTimeTdy:9176 NotRdyTimeTdy:4649 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1605 LogdOnTimeSess:9176 NotRdyTimeSess:4649 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:16 AutoOutCallsTlkTimeSess:1375 AutoOutCallsTimeSess:2046 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:16 AutoOutCallsTlkTimeTdy:1375 AutoOutCallsTimeTdy:2046 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:31:030 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eOnNewAgentStatisticsEvent 18:39:31:072 CTIOS1-ctios Trace: ->RCV[F-D2-12160-9004 a=6261][agent.5000.6261]:eSetAgentStateRequest(eNotReady) 18:39:31:107 CTIOS1-ctios Trace: ->RCV[FL4-84-D5E2-5460-dotNET_Sess(31914638)_EvtThd(4) a=5376][call.5000.46854672.42095]:eClearConnectionRequest 18:39:31:162 CTIOS1-ctios Trace: [call.5000.46856249] Found CallConnection(42552.0) for device 42552. 18:39:31:168 CTIOS1-ctios Trace: >>CG:[call.5000.46856255]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856255 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42130 RelDevID:42130 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856255) 18:39:31:168 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856255.42130]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:31:168 CTIOS1-ctios Trace: >>CG:[call.5000.46856255]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856255 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42130 MsgID:eCallClearedEvent DvrKey:call.5000.46856255) 18:39:31:168 CTIOS1-ctios Trace: >>CG:[call.5000.46856255]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856255 ConnDevIDTyp:0 ConnDevID:42130 MsgID:eCallEndEvent DvrKey:call.5000.46856255) 18:39:31:168 CTIOS1-ctios Trace: Removed CallConnection(42130.0). 18:39:31:168 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856255 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:31:169 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856255.42130]:eCallClearedEvent,Msk(3f0000) 18:39:31:169 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856255.42130]:eCallEndEvent 18:39:31:169 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:39:31:169 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:31:169 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:169 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:169 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:170 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:170 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:170 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:170 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:183 CTIOS1-ctios Trace: >>CG:[call.5000.46854672.42095]:eClearConnectionConf(UniqObjID:call.5000.46854672.42095 MsgID:eClearConnectionConf TgtCILClntID:FL4-84-D5E2-5460-dotNET_Sess(31914638)_EvtThd(4)) 18:39:31:184 CTIOS1-ctios Trace: <-SND[FL4-84-D5E2-5460-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854672.42095]:eClearConnectionConf,Msk(68bf01a4) 18:39:31:185 CTIOS1-ctios Trace: [call.5000.46854672] Found CallConnection(42095.0) for device 42095. 18:39:31:185 CTIOS1-ctios Trace: [call.5000.46854672] Found CallConnection(42095.0) for device 42095. 18:39:31:192 CTIOS1-ctios Trace: >>CG:[call.5000.46854672]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854672 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42095 RelDevID:42095 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854672) 18:39:31:192 CTIOS1-ctios Trace: >>CG:[call.5000.46854672]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854672 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:0442651208 RelDevID:0442651208 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854672) 18:39:31:192 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854672.42095]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:31:192 CTIOS1-ctios Trace: <-SND[FL4-84-D5E2-5460-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854672.42095]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:31:192 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854672.42095]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:31:192 CTIOS1-ctios Trace: <-SND[FL4-84-D5E2-5460-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854672.42095]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:31:192 CTIOS1-ctios Trace: >>CG:[call.5000.46854672]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854672 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42095 MsgID:eCallClearedEvent DvrKey:call.5000.46854672) 18:39:31:192 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854672.42095]:eCallClearedEvent,Msk(3f0000) 18:39:31:192 CTIOS1-ctios Trace: <-SND[FL4-84-D5E2-5460-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854672.42095]:eCallClearedEvent,Msk(3f0000) 18:39:31:197 CTIOS1-ctios Trace: >>CG:[call.5000.46854672]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46854672 ConnDevIDTyp:0 ConnDevID:42095 MsgID:eCallEndEvent DvrKey:call.5000.46854672) 18:39:31:198 CTIOS1-ctios Trace: Removed CallConnection(42095.0). 18:39:31:198 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46854672 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:31:198 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854672.42095]:eCallEndEvent 18:39:31:198 CTIOS1-ctios Trace: <-SND[FL4-84-D5E2-5460-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46854672.42095]:eCallEndEvent 18:39:31:198 CTIOS1-ctios Trace: >>CG:[agent.5000.5376]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8357 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42095 AGID:5376 AGInstr:42095 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.5376 AGAvailStatus:0) 18:39:31:198 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5376]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:31:198 CTIOS1-ctios Trace: <-SND[FL4-84-D5E2-5460-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5376]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:31:198 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5376]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:31:199 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5376]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:31:199 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5376]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:31:199 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5376]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:31:199 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5376]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:31:199 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5376]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:31:199 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5376]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:31:210 CTIOS1-ctios Trace: [call.5000.46855846] Found CallConnection(42525.0) for device 42525. 18:39:31:213 CTIOS1-ctios Trace: [call.5000.46855846] Found CallConnection(42525.0) for device 42525. 18:39:31:213 CTIOS1-ctios Trace: >>CG:[call.5000.46855846]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855846 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42525 RelDevID:42525 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855846) 18:39:31:213 CTIOS1-ctios Trace: >>CG:[call.5000.46855846]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855846 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03238335798 RelDevID:03238335798 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855846) 18:39:31:214 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855846.03238335798]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:31:214 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855846.42525]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:31:214 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855846.42525]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:31:214 CTIOS1-ctios Trace: >>CG:[call.5000.46855846]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855846 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03238335798 MsgID:eCallClearedEvent DvrKey:call.5000.46855846) 18:39:31:214 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855846.03238335798]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:31:214 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855846.42525]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:31:214 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855846.42525]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:31:214 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855846.03238335798]:eCallClearedEvent,Msk(3f0000) 18:39:31:214 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855846.42525]:eCallClearedEvent,Msk(3f0000) 18:39:31:214 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855846.42525]:eCallClearedEvent,Msk(3f0000) 18:39:31:214 CTIOS1-ctios Trace: >>CG:[agent.5000.48324]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10329 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42525 AGID:48324 AGInstr:42525 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48324 AGAvailStatus:0) 18:39:31:214 CTIOS1-ctios Trace: [agent.5000.48324]: Current Wrapup Mode = 3 18:39:31:214 CTIOS1-ctios Trace: [call.5000.46856249] Found CallConnection(42552.0) for device 42552. 18:39:31:214 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48324]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:31:215 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48324]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:31:215 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48324]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:31:215 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48324]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:31:227 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eAvailable) 18:39:31:228 CTIOS1-ctios Trace: >>CG:[agent.5000.6261]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5929 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21207 AGID:6261 AGInstr:21207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6261 AGAvailStatus:0) 18:39:31:228 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6261]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:31:228 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][agent.5000.6261]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:31:228 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6261]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:31:240 CTIOS1-ctios Trace: >>CG:[agent.5000.6261]:eSetAgentStateConf(UniqObjID:agent.5000.6261 MsgID:eSetAgentStateConf TgtCILClntID:F-D2-12160-9004) 18:39:31:240 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][agent.5000.6261]:eSetAgentStateConf 18:39:31:242 CTIOS1-ctios Trace: >>CG:[agent.5000.5376]:eQueryAgentStatisticsConf(IID:32373698 PrphID:5000 AGExt:42095 AGID:5376 AGInstr:42095 UniqObjID:agent.5000.5376 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1159 LogdOnTimeTdy:4423 NotRdyTimeTdy:370 AGOutCallsTdy:1 AGOutCallsTlkTimeTdy:372 AGOutCallsTimeTdy:372 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:6 HdlCallsTlkTimeTdy:1668 HdlCallsTimeTdy:2514 IncCallsHldTdy:4 IncCallsHldTimeTdy:793 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1159 LogdOnTimeSess:4423 NotRdyTimeSess:370 AGOutCallsSess:1 AGOutCallsTlkTimeSess:372 AGOutCallsTimeSess:372 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:6 HdlCallsTlkTimeSess:1668 HdlCallsTimeSess:2514 IncCallsHldSess:4 IncCallsHldTimeSess:793 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:53 HdlCallsAftCallTimeTdy:53 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prv 18:39:31:242 CTIOS1-ctios Trace: <-SND[FL4-84-D5E2-5460-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5376]:eOnNewAgentStatisticsEvent 18:39:31:286 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:1) 18:39:31:286 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:31:286 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:31:286 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:286 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:287 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:287 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:287 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:287 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:287 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:287 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:39:31:287 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:39:31:367 CTIOS1-ctios Trace: >>CG:[agent.5000.42231]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8614 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42087 AGID:42231 AGInstr:42087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42231 AGAvailStatus:0) 18:39:31:367 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:31:367 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:31:367 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:31:367 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:31:367 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:31:367 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:31:367 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:31:367 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:31:379 CTIOS1-ctios Trace: >>CG:[agent.5000.48692]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10929 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42510 AGID:48692 AGInstr:42510 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48692 AGAvailStatus:0) 18:39:31:379 CTIOS1-ctios Trace: >>CG:[call.5000.46856253]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856253 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856253 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03232253697 NewConnDevID:03232253697 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856253 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105170))) 18:39:31:380 CTIOS1-ctios Trace: >>CG:[call.5000.46856253]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856253 ConnDevIDTyp:0 SVC#:2 SVCID:9801 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:2 SGID:9785 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42510 CallngDevID:03232253697 CalldDevID:42510 LstRedirDevID:(null) AnsDevID:42510 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856253 Trnk#:0 TrnkGrp#:0) 18:39:31:380 CTIOS1-ctios Trace: [call.5000.46856253] Found CallConnection(03232253697.1). 18:39:31:380 CTIOS1-ctios Trace: [call.5000.46856253] Found CallConnection(03232253697.1). 18:39:31:380 CTIOS1-ctios Trace: <-SND[FA2-22-6D60-2420-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48692]:eAgentStateEvent(eTalking),Msk(0) 18:39:31:380 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:eAgentStateEvent(eTalking),Msk(0) 18:39:31:380 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:31:380 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:31:380 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:31:380 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:31:380 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:31:380 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:31:381 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48692]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:31:381 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48692]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:31:381 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856253.03232253697]:eCallDataUpdateEvent,Msk(bf0002) 18:39:31:381 CTIOS1-ctios Trace: <-SND[FA2-22-6D60-2420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856253.42510]:eCallDataUpdateEvent,Msk(3f0001) 18:39:31:381 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856253.42510]:eCallDataUpdateEvent,Msk(3f0001) 18:39:31:381 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856253.03232253697]:eCallEstablishedEvent,Msk(bf01a6) 18:39:31:381 CTIOS1-ctios Trace: <-SND[FA2-22-6D60-2420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856253.42510]:eCallEstablishedEvent,Msk(bf01a6) 18:39:31:381 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856253.42510]:eCallEstablishedEvent,Msk(bf01a6) 18:39:31:446 CTIOS1-ctios Trace: >>CG:[call.5000.46856249]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856249 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856249 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0726611809 NewConnDevID:0726611809 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856249 ecc:(...)) 18:39:31:446 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856249.0726611809]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:31:446 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856249.42552]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:31:493 CTIOS1-ctios Trace: [call.5000.46856254] Found CallConnection(42528.0) for device 42528. 18:39:31:529 CTIOS1-ctios Trace: [call.5000.46856254] Found CallConnection(42528.0) for device 42528. 18:39:31:585 CTIOS1-ctios Trace: >>CG:[agent.5000.42695]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9692 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42091 AGID:42695 AGInstr:42091 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42695 AGAvailStatus:0) 18:39:31:585 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:31:585 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:31:585 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:31:585 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:31:586 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:31:586 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:31:586 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:31:586 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:31:652 CTIOS1-ctios Trace: >>CG:[call.5000.46856254]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856254 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856254 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03055051414 NewConnDevID:03055051414 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856254 ecc:(...)) 18:39:31:652 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856254.03055051414]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:31:652 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856254.42528]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:31:652 CTIOS1-ctios Trace: <-SND[FD2-44-AE50-4860-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856254.42528]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:31:654 CTIOS1-ctios Trace: >>CG:[agent.5000.42231]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8614 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42087 AGID:42231 AGInstr:42087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42231 AGAvailStatus:1) 18:39:31:654 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:31:654 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:655 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:655 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:655 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:655 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:655 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:655 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:720 CTIOS1-ctios Trace: ->RCV[F-D2-12160-9004 a=6261][agent.5000.6261]:eSetAgentStateRequest(eAvailable) 18:39:31:781 CTIOS1-ctios Trace: ->RCV[FD5-237-8F4B-6956-dotNET_Sess(31914638)_EvtThd(4) a=9530][call.5000.198845404.21140]:eSetCallDataRequest 18:39:31:781 CTIOS1-ctios Trace: [call.5000.198845404.21140] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:31:782 CTIOS1-ctios Trace: <-SND[FD5-237-8F4B-6956-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845404.21140]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:31:783 CTIOS1-ctios Trace: >>CG:[agent.5000.6261]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5929 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21207 AGID:6261 AGInstr:21207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6261 AGAvailStatus:1) 18:39:31:783 CTIOS1-ctios Trace: >>CG:[agent.5000.6261]:eSetAgentStateConf(UniqObjID:agent.5000.6261 MsgID:eSetAgentStateConf TgtCILClntID:F-D2-12160-9004) 18:39:31:783 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6261]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:31:783 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][agent.5000.6261]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:31:784 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6261]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:784 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][agent.5000.6261]:eSetAgentStateConf 18:39:31:828 CTIOS1-ctios Trace: >>CG:[agent.5000.42695]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9692 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42091 AGID:42695 AGInstr:42091 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42695 AGAvailStatus:1) 18:39:31:828 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:31:828 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:828 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:829 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:829 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:829 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:829 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:829 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:31:860 CTIOS1-ctios Trace: >>CG:[call.5000.198845404]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845404 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845404 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81135 ConnDevID:3463888188 CallWrpupData:EVO_1218_Referredto1217InquiryCall ,129 NewConnDevID:21140 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845404 ecc:(...)) 18:39:31:861 CTIOS1-ctios Trace: >>CG:[call.5000.198845404.21140]:eSetCallDataConf(UniqObjID:call.5000.198845404.21140 MsgID:eSetCallDataConf TgtCILClntID:FD5-237-8F4B-6956-dotNET_Sess(31914638)_EvtThd(4)) 18:39:31:861 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845404.3463888188]:eCallDataUpdateEvent 18:39:31:861 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845404.21140]:eCallDataUpdateEvent 18:39:31:861 CTIOS1-ctios Trace: <-SND[FD5-237-8F4B-6956-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845404.21140]:eCallDataUpdateEvent 18:39:31:886 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207795 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207795 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991823) 18:39:31:887 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51073 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207796 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207796 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991824) 18:39:31:887 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207797 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207797 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991825) 18:39:31:887 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][]:eAgentPrecallEvent 18:39:31:916 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:31:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:31:916 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:31:916 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:31:918 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:0) 18:39:31:918 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:31:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eReserved),Msk(0) 18:39:31:919 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eReserved),Msk(0) 18:39:31:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:31:919 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:31:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:31:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:31:919 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:31:924 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42219 ANI:0554295051 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207213 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207213 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7990845) 18:39:31:924 CTIOS1-ctios Trace: <-SND[GD1-236-3E61-556-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:31:933 CTIOS1-ctios Trace: [call.5000.46856253] Found CallConnection(42510.0) for device 42510. 18:39:31:954 CTIOS1-ctios Trace: >>CG:[agent.5000.48595]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10795 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42219 AGID:48595 AGInstr:42219 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48595 AGAvailStatus:0) 18:39:31:954 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48595]:eAgentStateEvent(eReserved),Msk(0) 18:39:31:954 CTIOS1-ctios Trace: <-SND[GD1-236-3E61-556-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48595]:eAgentStateEvent(eReserved),Msk(0) 18:39:31:954 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48595]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:31:954 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48595]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:31:954 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48595]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:31:955 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48595]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:31:955 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48595]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:31:955 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48595]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:31:955 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48595]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:31:977 CTIOS1-ctios Trace: [call.5000.46856253] Found CallConnection(42510.0) for device 42510. 18:39:31:986 CTIOS1-ctios Trace: [call.5000.46856231] Found CallConnection(51116.0) for device 51116. 18:39:32:006 CTIOS1-ctios Trace: >>CG:[call.5000.46856231]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856231 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:9752 SGID:5000 AnsDevTyp:70 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 ConnDevID:03215327322 CallngDevID:51116 CalldDevID:9903215327322 LstRedirDevID:(null) AnsDevID:03215327322 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856231 Trnk#:0 TrnkGrp#:0) 18:39:32:006 CTIOS1-ctios Trace: [call.5000.46856231] Found CallConnection(51116.0). 18:39:32:006 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856231.51116]:eCallEstablishedEvent,Msk(bf01a6) 18:39:32:008 CTIOS1-ctios Trace: >>CG:[call.5000.46856264]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856264 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0554295051 DNIS:42219 Dialed#:45233 ConnDevID:0554295051 RCallKeyDay:151314 RCallKeyCID:207213 MsgID:eCallBeginEvent DvrKey:call.5000.46856264 ecc:(...) ICMEntUniqID:icm.151314.207213 RCallKeySeq#:2) 18:39:32:008 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856264 18:39:32:008 CTIOS1-ctios Trace: >>CG:[call.5000.46856264]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856264 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0554295051 AlrtgDevID:(null) CallngDevID:0554295051 CalldDevID:42219 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856264 Trnk#:0 TrnkGrp#:0) 18:39:32:008 CTIOS1-ctios Trace: [call.5000.46856264]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0554295051. 18:39:32:008 CTIOS1-ctios Trace: CallConnection(0554295051.1) created AgentObject (Device) for DeviceID(0554295051). 18:39:32:008 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:32:008 CTIOS1-ctios Trace: Added CallConnection(0554295051.1). 18:39:32:008 CTIOS1-ctios Trace: [call.5000.46856264]::CreateCallConnection(): CallConnection(0554295051.1) created successfully. 18:39:32:008 CTIOS1-ctios Trace: >>CG:[call.5000.46856264]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856264 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0554295051 AlrtgDevID:42219 CallngDevID:0554295051 CalldDevID:42219 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856264 Trnk#:0 TrnkGrp#:0) 18:39:32:008 CTIOS1-ctios Trace: [call.5000.46856264] Found CallConnection(0554295051.1) for device 0554295051. 18:39:32:008 CTIOS1-ctios Trace: [call.5000.46856264]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42219. 18:39:32:008 CTIOS1-ctios Trace: [call.5000.46856264] CallConnection(0554295051.1) found DeviceID(42219) AgentID(48595). 18:39:32:008 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:32:008 CTIOS1-ctios Trace: Added CallConnection(0554295051.1). 18:39:32:008 CTIOS1-ctios Trace: [call.5000.46856264]::CreateCallConnection(): CallConnection(0554295051.1) created successfully. 18:39:32:009 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856264.0554295051]:eCallBeginEvent 18:39:32:009 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856264.0554295051]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:32:009 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856264.42219]:eCallBeginEvent 18:39:32:009 CTIOS1-ctios Trace: <-SND[GD1-236-3E61-556-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856264.42219]:eCallBeginEvent 18:39:32:009 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856264.0554295051]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:32:009 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856264.42219]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:32:009 CTIOS1-ctios Trace: <-SND[GD1-236-3E61-556-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856264.42219]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:32:015 CTIOS1-ctios Trace: [call.5000.46856231] Found CallConnection(51116.0) for device 51116. 18:39:32:047 CTIOS1-ctios Trace: >>CG:[agent.5000.070012]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:343 SGID:8871 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10961 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51506 AGID:070012 AGInstr:51506 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.070012 AGAvailStatus:0) 18:39:32:047 CTIOS1-ctios Trace: >>CG:[call.5000.46856256]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856256 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856256 NewConnDevIDTyp:1 NumNamVars:8 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0937844130 NewConnDevID:0937844130 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856256 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105171))) 18:39:32:047 CTIOS1-ctios Trace: >>CG:[call.5000.46856256]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856256 ConnDevIDTyp:0 SVC#:343 SVCID:8872 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:343 SGID:8871 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51506 CallngDevID:0937844130 CalldDevID:51506 LstRedirDevID:(null) AnsDevID:51506 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856256 Trnk#:0 TrnkGrp#:0) 18:39:32:047 CTIOS1-ctios Trace: [call.5000.46856256] Found CallConnection(0937844130.1). 18:39:32:047 CTIOS1-ctios Trace: [call.5000.46856256] Found CallConnection(0937844130.1). 18:39:32:047 CTIOS1-ctios Trace: <-SND[37096][agent.5000.070012]:eAgentStateEvent(eTalking),Msk(0) 18:39:32:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856256.0937844130]:eCallDataUpdateEvent,Msk(bf0002) 18:39:32:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856256.51506]:eCallDataUpdateEvent,Msk(283f0001) 18:39:32:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856256.0937844130]:eCallEstablishedEvent,Msk(bf01a6) 18:39:32:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856256.51506]:eCallEstablishedEvent,Msk(28bf01a6) 18:39:32:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420944]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420944 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41363 ConnDevID:41363 MsgID:eCallBeginEvent DvrKey:call.5000.2131420944) 18:39:32:049 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420944 18:39:32:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420944]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420944 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41363 CallngDevID:41363 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420944) 18:39:32:049 CTIOS1-ctios Trace: [call.5000.2131420944] CallConnection(41363.0) found DeviceID(41363) AgentID(). 18:39:32:049 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:32:049 CTIOS1-ctios Trace: Added CallConnection(41363.0). 18:39:32:049 CTIOS1-ctios Trace: [call.5000.2131420944]::CreateCallConnection(): CallConnection(41363.0) created successfully. 18:39:32:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420944]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420944 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420944 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41363 NewConnDevID:41363 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420944) 18:39:32:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420944]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420944 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41363 CallngDevID:41363 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420944) 18:39:32:049 CTIOS1-ctios Trace: [call.5000.2131420944] Found CallConnection(41363.0) for device 41363. 18:39:32:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420944]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420944 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420944 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41363 NewConnDevID:41363 RCallKeyDay:151314 RCallKeyCID:207795 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420944 ICMEntUniqID:icm.151314.207795 RCallKeySeq#:1) 18:39:32:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420944]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420944 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41363 AlrtgDevID: CallngDevID:41363 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420944 Trnk#:0 TrnkGrp#:0) 18:39:32:050 CTIOS1-ctios Trace: [call.5000.2131420944] Found CallConnection(41363.0) for device 41363. 18:39:32:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420944]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420944 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41363 AlrtgDevID:51044 CallngDevID:41363 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420944 Trnk#:0 TrnkGrp#:0) 18:39:32:050 CTIOS1-ctios Trace: [call.5000.2131420944] Found CallConnection(41363.0) for device 41363. 18:39:32:050 CTIOS1-ctios Trace: [call.5000.2131420944]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:32:050 CTIOS1-ctios Trace: [call.5000.2131420944] CallConnection(41363.0) found DeviceID(51044) AgentID(05230). 18:39:32:050 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:32:050 CTIOS1-ctios Trace: Added CallConnection(41363.0). 18:39:32:050 CTIOS1-ctios Trace: [call.5000.2131420944]::CreateCallConnection(): CallConnection(41363.0) created successfully. 18:39:32:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420944]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420944 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420944 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41363 NewConnDevID:41363 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420944 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105171))) 18:39:32:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420944.41363]:eCallBeginEvent,Msk(bf0002) 18:39:32:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420944.41363]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:32:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420944.41363]:eCallDataUpdateEvent,Msk(bf0002) 18:39:32:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420944.41363]:eCallOriginatedEvent,Msk(bf0002) 18:39:32:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420944.41363]:eCallDataUpdateEvent,Msk(bf0002) 18:39:32:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420944.41363]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:32:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420944.51044]:eCallBeginEvent 18:39:32:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420944.41363]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:32:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420944.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:32:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420944.41363]:eCallDataUpdateEvent,Msk(bf0002) 18:39:32:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420944.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:32:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420944]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420944 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41363 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420944 Trnk#:0 TrnkGrp#:0) 18:39:32:052 CTIOS1-ctios Trace: [call.5000.2131420944] Found CallConnection(41363.0). 18:39:32:052 CTIOS1-ctios Trace: [call.5000.2131420944] Found CallConnection(41363.0). 18:39:32:052 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:32:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420944]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420944 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420944) 18:39:32:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420944.41363]:eCallEstablishedEvent,Msk(bf01a6) 18:39:32:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420944.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:32:052 CTIOS1-ctios Trace: [call.5000.2131420944] Found CallConnection(51044.0). 18:39:32:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:32:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:32:053 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:32:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420944.41363]: eCallHeldEvent,Msk(bf0126) 18:39:32:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420944.51044]: eCallHeldEvent,Msk(bf000a) 18:39:32:053 CTIOS1-ctios Trace: >>CG:[call.5000.2131420945]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420945 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41366 ConnDevID:41366 MsgID:eCallBeginEvent DvrKey:call.5000.2131420945) 18:39:32:053 CTIOS1-ctios Trace: >>CG:[call.5000.2131420945]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420945 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41366 CallngDevID:41366 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420945) 18:39:32:053 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420945 18:39:32:054 CTIOS1-ctios Trace: [call.5000.2131420945] CallConnection(41366.0) found DeviceID(41366) AgentID(). 18:39:32:054 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:32:054 CTIOS1-ctios Trace: Added CallConnection(41366.0). 18:39:32:054 CTIOS1-ctios Trace: [call.5000.2131420945]::CreateCallConnection(): CallConnection(41366.0) created successfully. 18:39:32:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420945.41366]:eCallBeginEvent,Msk(bf0002) 18:39:32:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420945.41366]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:32:065 CTIOS1-ctios Trace: >>CG:[call.5000.2131420945]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420945 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420945 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51073 ConnDevID:41366 NewConnDevID:41366 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420945) 18:39:32:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420945.41366]:eCallDataUpdateEvent,Msk(bf0002) 18:39:32:065 CTIOS1-ctios Trace: >>CG:[call.5000.2131420945]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420945 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41366 CallngDevID:41366 CalldDevID:51073 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420945) 18:39:32:065 CTIOS1-ctios Trace: [call.5000.2131420945] Found CallConnection(41366.0) for device 41366. 18:39:32:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420945.41366]:eCallOriginatedEvent,Msk(bf0002) 18:39:32:065 CTIOS1-ctios Trace: >>CG:[call.5000.2131420945]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420945 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420945 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51073 Dialed#:45381 ConnDevID:41366 NewConnDevID:41366 RCallKeyDay:151314 RCallKeyCID:207796 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420945 ICMEntUniqID:icm.151314.207796 RCallKeySeq#:1) 18:39:32:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420945]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420945 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41366 AlrtgDevID: CallngDevID:41366 CalldDevID:51073 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420945 Trnk#:0 TrnkGrp#:0) 18:39:32:066 CTIOS1-ctios Trace: [call.5000.2131420945] Found CallConnection(41366.0) for device 41366. 18:39:32:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420945]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420945 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41366 AlrtgDevID:51073 CallngDevID:41366 CalldDevID:51073 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420945 Trnk#:0 TrnkGrp#:0) 18:39:32:066 CTIOS1-ctios Trace: [call.5000.2131420945] Found CallConnection(41366.0) for device 41366. 18:39:32:066 CTIOS1-ctios Trace: [call.5000.2131420945]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51073. 18:39:32:066 CTIOS1-ctios Trace: [call.5000.2131420945] CallConnection(41366.0) found DeviceID(51073) AgentID(12236). 18:39:32:066 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:32:066 CTIOS1-ctios Trace: Added CallConnection(41366.0). 18:39:32:066 CTIOS1-ctios Trace: [call.5000.2131420945]::CreateCallConnection(): CallConnection(41366.0) created successfully. 18:39:32:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420945.41366]:eCallDataUpdateEvent,Msk(bf0002) 18:39:32:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420945]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420945 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420945 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41366 NewConnDevID:41366 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420945 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105171))) 18:39:32:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420945.41366]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:32:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420945.51073]:eCallBeginEvent 18:39:32:067 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420945.51073]:eCallBeginEvent 18:39:32:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420945.41366]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:32:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420945.51073]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:32:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420945]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420945 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51073 CallngDevID:41366 CalldDevID:51073 LstRedirDevID:(null) AnsDevID:51073 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420945 Trnk#:0 TrnkGrp#:0) 18:39:32:067 CTIOS1-ctios Trace: [call.5000.2131420945] Found CallConnection(41366.0). 18:39:32:067 CTIOS1-ctios Trace: [call.5000.2131420945] Found CallConnection(41366.0). 18:39:32:067 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420945.51073]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:32:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420945.41366]:eCallDataUpdateEvent,Msk(bf0002) 18:39:32:067 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:0) 18:39:32:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420945.51073]:eCallDataUpdateEvent,Msk(3f0001) 18:39:32:067 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420945.51073]:eCallDataUpdateEvent,Msk(3f0001) 18:39:32:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420945.41366]:eCallEstablishedEvent,Msk(bf01a6) 18:39:32:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420945.51073]:eCallEstablishedEvent,Msk(bf01a6) 18:39:32:068 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420945.51073]:eCallEstablishedEvent,Msk(bf01a6) 18:39:32:068 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eTalking),Msk(0) 18:39:32:068 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eTalking),Msk(0) 18:39:32:068 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:32:068 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:32:076 CTIOS1-ctios Trace: >>CG:[call.5000.2131420945]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420945 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51073 HldgDevID:51073 MsgID:eCallHeldEvent DvrKey:call.5000.2131420945) 18:39:32:076 CTIOS1-ctios Trace: [call.5000.2131420945] Found CallConnection(51073.0). 18:39:32:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420945.41366]: eCallHeldEvent,Msk(bf0126) 18:39:32:076 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420945.51073]: eCallHeldEvent,Msk(bf000a) 18:39:32:076 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420945.51073]: eCallHeldEvent,Msk(bf000a) 18:39:32:079 CTIOS1-ctios Trace: >>CG:[call.5000.2131420946]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420946 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41369 ConnDevID:41369 MsgID:eCallBeginEvent DvrKey:call.5000.2131420946) 18:39:32:079 CTIOS1-ctios Trace: >>CG:[call.5000.2131420946]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420946 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41369 CallngDevID:41369 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420946) 18:39:32:079 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420946 18:39:32:079 CTIOS1-ctios Trace: [call.5000.2131420946] CallConnection(41369.0) found DeviceID(41369) AgentID(). 18:39:32:079 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:32:079 CTIOS1-ctios Trace: Added CallConnection(41369.0). 18:39:32:079 CTIOS1-ctios Trace: [call.5000.2131420946]::CreateCallConnection(): CallConnection(41369.0) created successfully. 18:39:32:079 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420946.41369]:eCallBeginEvent,Msk(bf0002) 18:39:32:079 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420946.41369]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:32:079 CTIOS1-ctios Trace: >>CG:[call.5000.2131420946]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420946 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420946 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41369 NewConnDevID:41369 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420946) 18:39:32:079 CTIOS1-ctios Trace: >>CG:[call.5000.2131420946]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420946 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41369 CallngDevID:41369 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420946) 18:39:32:079 CTIOS1-ctios Trace: [call.5000.2131420946] Found CallConnection(41369.0) for device 41369. 18:39:32:080 CTIOS1-ctios Trace: >>CG:[call.5000.2131420946]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420946 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420946 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41369 NewConnDevID:41369 RCallKeyDay:151314 RCallKeyCID:207797 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420946 ICMEntUniqID:icm.151314.207797 RCallKeySeq#:1) 18:39:32:080 CTIOS1-ctios Trace: >>CG:[call.5000.2131420946]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420946 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41369 AlrtgDevID: CallngDevID:41369 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420946 Trnk#:0 TrnkGrp#:0) 18:39:32:080 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420946.41369]:eCallDataUpdateEvent,Msk(bf0002) 18:39:32:080 CTIOS1-ctios Trace: [call.5000.2131420946] Found CallConnection(41369.0) for device 41369. 18:39:32:080 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420946.41369]:eCallOriginatedEvent,Msk(bf0002) 18:39:32:080 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420946.41369]:eCallDataUpdateEvent,Msk(bf0002) 18:39:32:080 CTIOS1-ctios Trace: >>CG:[call.5000.2131420946]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420946 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41369 AlrtgDevID:51023 CallngDevID:41369 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420946 Trnk#:0 TrnkGrp#:0) 18:39:32:080 CTIOS1-ctios Trace: >>CG:[call.5000.2131420946]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420946 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420946 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41369 NewConnDevID:41369 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420946 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105171))) 18:39:32:081 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420946.41369]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:32:081 CTIOS1-ctios Trace: [call.5000.2131420946] Found CallConnection(41369.0) for device 41369. 18:39:32:081 CTIOS1-ctios Trace: [call.5000.2131420946]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:32:081 CTIOS1-ctios Trace: [call.5000.2131420946] CallConnection(41369.0) found DeviceID(51023) AgentID(33632). 18:39:32:081 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:32:081 CTIOS1-ctios Trace: Added CallConnection(41369.0). 18:39:32:081 CTIOS1-ctios Trace: [call.5000.2131420946]::CreateCallConnection(): CallConnection(41369.0) created successfully. 18:39:32:081 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420946.51023]:eCallBeginEvent 18:39:32:081 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420946.41369]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:32:081 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420946.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:32:081 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420946.41369]:eCallDataUpdateEvent,Msk(bf0002) 18:39:32:081 CTIOS1-ctios Trace: >>CG:[call.5000.2131420946]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420946 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41369 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420946 Trnk#:0 TrnkGrp#:0) 18:39:32:081 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420946.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:32:081 CTIOS1-ctios Trace: [call.5000.2131420946] Found CallConnection(41369.0). 18:39:32:081 CTIOS1-ctios Trace: [call.5000.2131420946] Found CallConnection(41369.0). 18:39:32:081 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420946.41369]:eCallEstablishedEvent,Msk(bf01a6) 18:39:32:081 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420946.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:32:082 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:32:082 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:32:083 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:32:083 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:32:084 CTIOS1-ctios Trace: >>CG:[call.5000.2131420946]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420946 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420946) 18:39:32:084 CTIOS1-ctios Trace: [call.5000.2131420946] Found CallConnection(51023.0). 18:39:32:084 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420946.41369]: eCallHeldEvent,Msk(bf0126) 18:39:32:084 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420946.51023]: eCallHeldEvent,Msk(bf000a) 18:39:32:084 CTIOS1-ctios Trace: >>CG:[agent.5000.6281]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:6038 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21133 AGID:6281 AGInstr:21133 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6281 AGAvailStatus:1) 18:39:32:084 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6281]:eAgentStateEvent(eTalking),Msk(0) 18:39:32:084 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6281]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:32:085 CTIOS1-ctios Trace: >>CG:[call.5000.154710032]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154710032 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:21133 ConnDevID:21133 MsgID:eCallBeginEvent DvrKey:call.5000.154710032 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105171))) 18:39:32:085 CTIOS1-ctios Trace: >>CG:[call.5000.154710032]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710032 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:21133 CallngDevID:21133 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.154710032) 18:39:32:085 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154710032 18:39:32:085 CTIOS1-ctios Trace: [call.5000.154710032] CallConnection(21133.0) found DeviceID(21133) AgentID(6281). 18:39:32:085 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:32:085 CTIOS1-ctios Trace: Added CallConnection(21133.0). 18:39:32:085 CTIOS1-ctios Trace: [call.5000.154710032]::CreateCallConnection(): CallConnection(21133.0) created successfully. 18:39:32:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710032.21133]:eCallBeginEvent,Msk(bf0002) 18:39:32:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710032.21133]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:32:094 CTIOS1-ctios Trace: >>CG:[agent.5000.6281]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:6038 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21133 AGID:6281 AGInstr:21133 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6281 AGAvailStatus:0) 18:39:32:094 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6281]:eAgentStateEvent(eTalking),Msk(0) 18:39:32:094 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6281]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:32:124 CTIOS1-ctios Trace: >>CG:[call.5000.2131420944]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420944 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420944 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41363 NewConnDevID:41363 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420944 ecc:(...)) 18:39:32:124 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420944.41363]:eCallDataUpdateEvent,Msk(bf0126) 18:39:32:124 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420944.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:32:128 CTIOS1-ctios Trace: >>CG:[call.5000.2131420945]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420945 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420945 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41366 NewConnDevID:41366 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420945 ecc:(...)) 18:39:32:128 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420945.41366]:eCallDataUpdateEvent,Msk(bf0126) 18:39:32:128 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420945.51073]:eCallDataUpdateEvent,Msk(bf000a) 18:39:32:128 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420945.51073]:eCallDataUpdateEvent,Msk(bf000a) 18:39:32:130 CTIOS1-ctios Trace: >>CG:[call.5000.46855964]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855964 ConnDevIDTyp:0 ConnDevID:42225 MsgID:eCallEndEvent DvrKey:call.5000.46855964) 18:39:32:130 CTIOS1-ctios Trace: Removed CallConnection(0457310075.1). 18:39:32:130 CTIOS1-ctios Trace: Removed CallConnection(42225.0). 18:39:32:130 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855964 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:32:130 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855964.0457310075]:eCallEndEvent 18:39:32:130 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855964.42225]:eCallEndEvent 18:39:32:130 CTIOS1-ctios Trace: >>CG:[agent.5000.48594]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10794 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42225 AGID:48594 AGInstr:42225 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48594 AGAvailStatus:1) 18:39:32:130 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:32:130 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:131 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:131 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:131 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:131 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:131 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:131 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48594]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:141 CTIOS1-ctios Trace: >>CG:[call.5000.2131420946]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420946 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420946 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41369 NewConnDevID:41369 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420946 ecc:(...)) 18:39:32:141 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420946.41369]:eCallDataUpdateEvent,Msk(bf0126) 18:39:32:141 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420946.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:32:160 CTIOS1-ctios Trace: >>CG:[agent.5000.48594]:eQueryAgentStatisticsConf(IID:32373702 PrphID:5000 AGExt:42225 AGID:48594 AGInstr:42225 UniqObjID:agent.5000.48594 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:3555 LogdOnTimeTdy:23971 NotRdyTimeTdy:2942 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:125 HdlCallsTlkTimeTdy:18961 HdlCallsTimeTdy:19590 IncCallsHldTdy:1 IncCallsHldTimeTdy:19 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:4957 LogdOnTimeSess:27800 NotRdyTimeSess:3148 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:125 HdlCallsTlkTimeSess:18961 HdlCallsTimeSess:19590 IncCallsHldSess:1 IncCallsHldTimeSess:19 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:610 HdlCallsAftCallTimeTdy:610 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSes 18:39:32:211 CTIOS1-ctios Trace: ->RCV[FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4) a=41916][agent.5000.41916]:eSetAgentStateRequest(eNotReady) 18:39:32:247 CTIOS1-ctios Trace: >>CG:[call.5000.46856253]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856253 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856253 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03232253697 NewConnDevID:03232253697 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856253 ecc:(...)) 18:39:32:248 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856253.03232253697]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:32:248 CTIOS1-ctios Trace: <-SND[FA2-22-6D60-2420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856253.42510]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:32:248 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856253.42510]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:32:264 CTIOS1-ctios Trace: >>CG:[call.5000.46856231]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856231 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46856231 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51116 NewConnDevID:51116 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856231) 18:39:32:264 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856231.51116]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:32:309 CTIOS1-ctios Trace: ->RCV[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3) a=12236][call.5000.2131420945.51073]:eClearConnectionRequest 18:39:32:354 CTIOS1-ctios Trace: >>CG:[agent.5000.6599]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:2302 SGState:2 SessID:0 MRDID:1 ICMAGID:8965 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21037 AGID:6599 AGInstr:21037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6599 AGAvailStatus:0) 18:39:32:354 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6599]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:32:354 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6599]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:32:363 CTIOS1-ctios Trace: >>CG:[agent.5000.41916]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9048 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42097 AGID:41916 AGInstr:42097 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41916 AGAvailStatus:0) 18:39:32:364 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:32:364 CTIOS1-ctios Trace: <-SND[FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:32:364 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:32:364 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:32:364 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:32:364 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:32:364 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:32:364 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:32:364 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:32:364 CTIOS1-ctios Trace: >>CG:[agent.5000.41916]:eSetAgentStateConf(UniqObjID:agent.5000.41916 MsgID:eSetAgentStateConf TgtCILClntID:FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4)) 18:39:32:364 CTIOS1-ctios Trace: <-SND[FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:eSetAgentStateConf 18:39:32:369 CTIOS1-ctios Trace: >>CG:[call.5000.2131420945]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420945 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51073 RelDevID:51073 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420945) 18:39:32:369 CTIOS1-ctios Trace: >>CG:[call.5000.2131420945]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420945 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41366 RelDevID:41366 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420945) 18:39:32:369 CTIOS1-ctios Trace: >>CG:[call.5000.2131420945]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420945 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41366 MsgID:eCallClearedEvent DvrKey:call.5000.2131420945) 18:39:32:369 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420945.41366]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:32:369 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420945.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:32:370 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420945.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:32:370 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420945.41366]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:32:370 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420945.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:32:370 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420945.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:32:370 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420945.41366]:eCallClearedEvent,Msk(3f0000) 18:39:32:370 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420945.51073]:eCallClearedEvent,Msk(3f0000) 18:39:32:370 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420945.51073]:eCallClearedEvent,Msk(3f0000) 18:39:32:384 CTIOS1-ctios Trace: >>CG:[call.5000.2131420945]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420945 ConnDevIDTyp:0 ConnDevID:41366 MsgID:eCallEndEvent DvrKey:call.5000.2131420945) 18:39:32:384 CTIOS1-ctios Trace: Removed CallConnection(41366.0). 18:39:32:384 CTIOS1-ctios Trace: Removed CallConnection(51073.0). 18:39:32:384 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420945 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:32:384 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:1) 18:39:32:384 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420945.41366]:eCallEndEvent 18:39:32:384 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420945.51073]:eCallEndEvent 18:39:32:384 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420945.51073]:eCallEndEvent 18:39:32:384 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:32:384 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:32:384 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:384 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:385 CTIOS1-ctios Trace: >>CG:[call.5000.2131420945.51073]:eClearConnectionConf(UniqObjID:call.5000.2131420945.51073 MsgID:eClearConnectionConf TgtCILClntID:FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)) 18:39:32:396 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:39:32:396 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:39:32:396 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:32:396 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:32:396 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:32:396 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:32:396 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:32:396 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:32:396 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:32:396 CTIOS1-ctios Trace: >>CG:[call.5000.46856266]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856266 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46856266 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105171))) 18:39:32:396 CTIOS1-ctios Trace: >>CG:[call.5000.46856266]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856266 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856266) 18:39:32:396 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856266 18:39:32:396 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:39:32:397 CTIOS1-ctios Trace: [call.5000.46856266] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:39:32:397 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:32:397 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:39:32:397 CTIOS1-ctios Trace: [call.5000.46856266]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:39:32:397 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:39:32:397 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:32:397 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:32:397 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:32:397 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856266.42062]:eCallBeginEvent,Msk(bf0002) 18:39:32:397 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856266.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:32:397 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:32:397 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:32:397 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:32:397 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:32:414 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eQueryAgentStatisticsConf(IID:32373861 PrphID:5000 AGExt:51073 AGID:12236 AGInstr:51073 UniqObjID:agent.5000.12236 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1606 LogdOnTimeTdy:9177 NotRdyTimeTdy:4649 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1606 LogdOnTimeSess:9177 NotRdyTimeSess:4649 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:16 AutoOutCallsTlkTimeSess:1375 AutoOutCallsTimeSess:2046 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:16 AutoOutCallsTlkTimeTdy:1375 AutoOutCallsTimeTdy:2046 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:32:414 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eOnNewAgentStatisticsEvent 18:39:32:481 CTIOS1-ctios Trace: >>CG:[call.5000.2131420946]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420946 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420946) 18:39:32:481 CTIOS1-ctios Trace: >>CG:[call.5000.2131420946]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420946 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41369 RelDevID:41369 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420946) 18:39:32:481 CTIOS1-ctios Trace: >>CG:[call.5000.2131420946]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420946 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41369 MsgID:eCallClearedEvent DvrKey:call.5000.2131420946) 18:39:32:481 CTIOS1-ctios Trace: >>CG:[call.5000.2131420946]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420946 ConnDevIDTyp:0 ConnDevID:41369 MsgID:eCallEndEvent DvrKey:call.5000.2131420946) 18:39:32:481 CTIOS1-ctios Trace: Removed CallConnection(41369.0). 18:39:32:481 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:32:481 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420946 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:32:481 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:32:481 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420946.41369]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:32:481 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420946.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:32:481 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420946.41369]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:32:482 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420946.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:32:482 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420946.41369]:eCallClearedEvent,Msk(3f0000) 18:39:32:482 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420946.51023]:eCallClearedEvent,Msk(3f0000) 18:39:32:482 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420946.41369]:eCallEndEvent 18:39:32:482 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420946.51023]:eCallEndEvent 18:39:32:482 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:32:482 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:482 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:513 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32373862 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5989 LogdOnTimeTdy:9411 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5989 LogdOnTimeSess:9411 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:32:533 CTIOS1-ctios Trace: >>CG:[call.5000.2131420944]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420944 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420944) 18:39:32:533 CTIOS1-ctios Trace: >>CG:[call.5000.2131420944]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420944 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41363 RelDevID:41363 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420944) 18:39:32:533 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420944.41363]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:32:533 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420944.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:32:533 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420944.41363]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:32:533 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420944.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:32:533 CTIOS1-ctios Trace: >>CG:[call.5000.2131420944]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420944 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41363 MsgID:eCallClearedEvent DvrKey:call.5000.2131420944) 18:39:32:533 CTIOS1-ctios Trace: >>CG:[call.5000.2131420944]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420944 ConnDevIDTyp:0 ConnDevID:41363 MsgID:eCallEndEvent DvrKey:call.5000.2131420944) 18:39:32:533 CTIOS1-ctios Trace: Removed CallConnection(41363.0). 18:39:32:533 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:32:533 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420944 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:32:533 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420944.41363]:eCallClearedEvent,Msk(3f0000) 18:39:32:533 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420944.51044]:eCallClearedEvent,Msk(3f0000) 18:39:32:533 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:32:534 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420944.41363]:eCallEndEvent 18:39:32:534 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420944.51044]:eCallEndEvent 18:39:32:534 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:32:534 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:534 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:554 CTIOS1-ctios Trace: >>CG:[call.5000.46856266]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856266 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856266) 18:39:32:554 CTIOS1-ctios Trace: >>CG:[call.5000.46856266]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856266 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46856266) 18:39:32:554 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856266.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:32:554 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856266.42062]:eCallClearedEvent,Msk(3f0000) 18:39:32:554 CTIOS1-ctios Trace: >>CG:[call.5000.46856266]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856266 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46856266) 18:39:32:554 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:39:32:554 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856266 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:32:554 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856266.42062]:eCallEndEvent 18:39:32:554 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:39:32:555 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:32:555 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:555 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:555 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:555 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:555 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:555 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:555 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:567 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32373863 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5156 LogdOnTimeTdy:9506 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:332 LogdOnTimeSess:760 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:32:585 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32373864 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4382 LogdOnTimeTdy:16889 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2847 LogdOnTimeSess:4756 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:330 IntCallsTimeSess:114 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:340 IntCallsTimeTdy:116 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:39:32:612 CTIOS1-ctios Trace: ->RCV[FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4) a=41916][agent.5000.41916]:eSetAgentStateRequest(eAvailable) 18:39:32:646 CTIOS1-ctios Trace: [call.5000.46856256] Found CallConnection(51506.0) for device 51506. 18:39:32:661 CTIOS1-ctios Trace: [call.5000.46856256] Found CallConnection(51506.0) for device 51506. 18:39:32:671 CTIOS1-ctios Trace: >>CG:[agent.5000.41916]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9048 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42097 AGID:41916 AGInstr:42097 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.41916 AGAvailStatus:1) 18:39:32:671 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:32:671 CTIOS1-ctios Trace: <-SND[FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:32:671 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:671 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:672 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:672 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:672 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:672 CTIOS1-ctios Trace: <-SND[37096][agent.5000.41916]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:672 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:672 CTIOS1-ctios Trace: >>CG:[agent.5000.41916]:eSetAgentStateConf(UniqObjID:agent.5000.41916 MsgID:eSetAgentStateConf TgtCILClntID:FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4)) 18:39:32:672 CTIOS1-ctios Trace: <-SND[FL6-86-DB3E-5076-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.41916]:eSetAgentStateConf 18:39:32:706 CTIOS1-ctios Trace: [call.5000.46855811] Found CallConnection(51500.0) for device 51500. 18:39:32:707 CTIOS1-ctios Trace: [call.5000.46855811] Found CallConnection(51500.0) for device 51500. 18:39:32:710 CTIOS1-ctios Trace: >>CG:[call.5000.46855811]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855811 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51500 RelDevID:51500 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855811) 18:39:32:710 CTIOS1-ctios Trace: >>CG:[call.5000.46855811]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855811 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0997450153 RelDevID:0997450153 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855811) 18:39:32:711 CTIOS1-ctios Trace: >>CG:[call.5000.46855811]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855811 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0997450153 MsgID:eCallClearedEvent DvrKey:call.5000.46855811) 18:39:32:711 CTIOS1-ctios Trace: >>CG:[call.5000.46855811]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855811 ConnDevIDTyp:1 ConnDevID:0997450153 MsgID:eCallEndEvent DvrKey:call.5000.46855811) 18:39:32:711 CTIOS1-ctios Trace: Removed CallConnection(0997450153.1). 18:39:32:711 CTIOS1-ctios Trace: Removed CallConnection(51500.0). 18:39:32:711 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855811 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:32:711 CTIOS1-ctios Trace: >>CG:[agent.5000.70018]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9218 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51500 AGID:70018 AGInstr:51500 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.70018 AGAvailStatus:0) 18:39:32:711 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855811.0997450153]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:32:711 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855811.51500]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:32:711 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855811.0997450153]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:32:711 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855811.51500]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:32:711 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855811.0997450153]:eCallClearedEvent,Msk(3f0000) 18:39:32:711 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855811.51500]:eCallClearedEvent,Msk(3f0000) 18:39:32:711 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855811.0997450153]:eCallEndEvent 18:39:32:711 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855811.51500]:eCallEndEvent 18:39:32:711 CTIOS1-ctios Trace: <-SND[37096][agent.5000.70018]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:32:731 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:402 SVCID:5028 SG#:502 SGID:5037 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21096 ANI:0412611043 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207549 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207549 RCallKeySeq#:1 CallTypIDTag:5033 PreCallIIDTag:7991415) 18:39:32:743 CTIOS1-ctios Trace: >>CG:[agent.5000.70018]:eQueryAgentStatisticsConf(IID:32373866 PrphID:5000 AGExt:51500 AGID:70018 AGInstr:51500 UniqObjID:agent.5000.70018 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:6492 LogdOnTimeTdy:16867 NotRdyTimeTdy:4213 AGOutCallsTdy:1 AGOutCallsTlkTimeTdy:65 AGOutCallsTimeTdy:65 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:224 HdlCallsTlkTimeTdy:10298 HdlCallsTimeTdy:10298 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2231 LogdOnTimeSess:4568 NotRdyTimeSess:175 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:20 HdlCallsTlkTimeSess:2140 HdlCallsTimeSess:2140 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:1 IntCallsTimeTdy:11 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prvw 18:39:32:762 CTIOS1-ctios Trace: >>CG:[agent.5000.36413]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11006 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21096 AGID:36413 AGInstr:21096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36413 AGAvailStatus:0) 18:39:32:762 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36413]:eAgentStateEvent(eReserved),Msk(0) 18:39:32:762 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36413]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:32:818 CTIOS1-ctios Trace: >>CG:[agent.5000.6599]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8965 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21037 AGID:6599 AGInstr:21037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6599 AGAvailStatus:1) 18:39:32:818 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6599]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:32:818 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6599]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:825 CTIOS1-ctios Trace: >>CG:[call.5000.154710033]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154710033 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0412611043 DNIS:21096 Dialed#:45433 ConnDevID:0412611043 RCallKeyDay:151314 RCallKeyCID:207549 MsgID:eCallBeginEvent DvrKey:call.5000.154710033 ecc:(...) ICMEntUniqID:icm.151314.207549 RCallKeySeq#:2) 18:39:32:825 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154710033 18:39:32:825 CTIOS1-ctios Trace: >>CG:[call.5000.154710033]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154710033 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0412611043 AlrtgDevID:(null) CallngDevID:0412611043 CalldDevID:21096 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154710033 Trnk#:0 TrnkGrp#:0) 18:39:32:825 CTIOS1-ctios Trace: [call.5000.154710033]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0412611043. 18:39:32:825 CTIOS1-ctios Trace: CallConnection(0412611043.1) created AgentObject (Device) for DeviceID(0412611043). 18:39:32:825 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:32:825 CTIOS1-ctios Trace: Added CallConnection(0412611043.1). 18:39:32:825 CTIOS1-ctios Trace: [call.5000.154710033]::CreateCallConnection(): CallConnection(0412611043.1) created successfully. 18:39:32:825 CTIOS1-ctios Trace: >>CG:[call.5000.154710033]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154710033 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:502 SGID:5037 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0412611043 AlrtgDevID:21096 CallngDevID:0412611043 CalldDevID:21096 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154710033 Trnk#:0 TrnkGrp#:0) 18:39:32:825 CTIOS1-ctios Trace: [call.5000.154710033] Found CallConnection(0412611043.1) for device 0412611043. 18:39:32:825 CTIOS1-ctios Trace: [call.5000.154710033]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21096. 18:39:32:825 CTIOS1-ctios Trace: [call.5000.154710033] CallConnection(0412611043.1) found DeviceID(21096) AgentID(36413). 18:39:32:825 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:32:825 CTIOS1-ctios Trace: Added CallConnection(0412611043.1). 18:39:32:825 CTIOS1-ctios Trace: [call.5000.154710033]::CreateCallConnection(): CallConnection(0412611043.1) created successfully. 18:39:32:825 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710033.0412611043]:eCallBeginEvent 18:39:32:826 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710033.0412611043]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:32:826 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710033.21096]:eCallBeginEvent 18:39:32:826 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710033.0412611043]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:32:826 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710033.21096]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:32:995 CTIOS1-ctios Trace: >>CG:[call.5000.46856218]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856218 ConnDevIDTyp:1 ConnDevID:0524261321 MsgID:eCallEndEvent DvrKey:call.5000.46856218) 18:39:32:995 CTIOS1-ctios Trace: Removed CallConnection(0524261321.1). 18:39:32:995 CTIOS1-ctios Trace: Removed CallConnection(42242.0). 18:39:32:995 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856218 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:32:995 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9433 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42242 AGID:42518 AGInstr:42242 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42518 AGAvailStatus:1) 18:39:32:995 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856218.0524261321]:eCallEndEvent 18:39:32:995 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856218.42242]:eCallEndEvent 18:39:32:996 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856218.42242]:eCallEndEvent 18:39:32:996 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:32:996 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:32:996 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:996 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:996 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:996 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:996 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:996 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:32:996 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:33:006 CTIOS1-ctios Trace: >>CG:[agent.5000.48595]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10795 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42219 AGID:48595 AGInstr:42219 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48595 AGAvailStatus:0) 18:39:33:007 CTIOS1-ctios Trace: >>CG:[call.5000.46856264]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856264 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856264 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0554295051 NewConnDevID:0554295051 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856264 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105172))) 18:39:33:007 CTIOS1-ctios Trace: >>CG:[call.5000.46856264]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856264 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42219 CallngDevID:0554295051 CalldDevID:42219 LstRedirDevID:(null) AnsDevID:42219 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856264 Trnk#:0 TrnkGrp#:0) 18:39:33:007 CTIOS1-ctios Trace: [call.5000.46856264] Found CallConnection(0554295051.1). 18:39:33:007 CTIOS1-ctios Trace: [call.5000.46856264] Found CallConnection(0554295051.1). 18:39:33:007 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48595]:eAgentStateEvent(eTalking),Msk(0) 18:39:33:007 CTIOS1-ctios Trace: <-SND[GD1-236-3E61-556-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48595]:eAgentStateEvent(eTalking),Msk(0) 18:39:33:007 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48595]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:33:007 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48595]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:33:008 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48595]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:33:008 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48595]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:33:008 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48595]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:33:008 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48595]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:33:008 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48595]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:33:008 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856264.0554295051]:eCallDataUpdateEvent,Msk(bf0002) 18:39:33:008 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856264.42219]:eCallDataUpdateEvent,Msk(3f0001) 18:39:33:008 CTIOS1-ctios Trace: <-SND[GD1-236-3E61-556-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856264.42219]:eCallDataUpdateEvent,Msk(3f0001) 18:39:33:008 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856264.0554295051]:eCallEstablishedEvent,Msk(bf01a6) 18:39:33:008 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856264.42219]:eCallEstablishedEvent,Msk(bf01a6) 18:39:33:008 CTIOS1-ctios Trace: <-SND[GD1-236-3E61-556-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856264.42219]:eCallEstablishedEvent,Msk(bf01a6) 18:39:33:027 CTIOS1-ctios Trace: >>CG:[agent.5000.42518]:eQueryAgentStatisticsConf(IID:32373867 PrphID:5000 AGExt:42242 AGID:42518 AGInstr:42242 UniqObjID:agent.5000.42518 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5759 LogdOnTimeTdy:20480 NotRdyTimeTdy:3495 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:66 HdlCallsTlkTimeTdy:10808 HdlCallsTimeTdy:11179 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:3440 LogdOnTimeSess:13191 NotRdyTimeSess:2771 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:41 HdlCallsTlkTimeSess:6746 HdlCallsTimeSess:6950 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:1 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:204 HdlCallsAftCallTimeTdy:371 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Pr 18:39:33:027 CTIOS1-ctios Trace: <-SND[GI4-24-8F4E-5092-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42518]:eOnNewAgentStatisticsEvent 18:39:33:139 CTIOS1-ctios Trace: ->RCV[FD5-237-8F4B-6956-dotNET_Sess(31914638)_EvtThd(4) a=9530][agent.5000.9530]:eSetAgentStateRequest(eAvailable) 18:39:33:178 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:39:33:178 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:33:178 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:33:190 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:2 SVCID:9801 SG#:2 SGID:9785 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42618 ANI:03025820178 UsrToUsrInfo:(null) Dialed#:45230 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207705 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207705 RCallKeySeq#:1 CallTypIDTag:5272 PreCallIIDTag:7991684) 18:39:33:190 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:33:197 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:39:33:198 CTIOS1-ctios Trace: >>CG:[call.5000.46856267]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856267 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42074 ConnDevID:42074 MsgID:eCallBeginEvent DvrKey:call.5000.46856267 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105172))) 18:39:33:198 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856267 18:39:33:198 CTIOS1-ctios Trace: >>CG:[call.5000.46856267]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856267 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42074 CallngDevID:42074 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856267) 18:39:33:198 CTIOS1-ctios Trace: [call.5000.46856267] CallConnection(42074.0) found DeviceID(42074) AgentID(46083). 18:39:33:198 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:33:198 CTIOS1-ctios Trace: Added CallConnection(42074.0). 18:39:33:198 CTIOS1-ctios Trace: [call.5000.46856267]::CreateCallConnection(): CallConnection(42074.0) created successfully. 18:39:33:198 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:0) 18:39:33:198 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:39:33:198 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:33:198 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:33:199 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:33:199 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:33:199 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:33:199 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:33:199 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:33:199 CTIOS1-ctios Trace: >>CG:[call.5000.198845404]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845404 ConnDevIDTyp:0 ConnDevID:21140 MsgID:eCallEndEvent DvrKey:call.5000.198845404) 18:39:33:199 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856267.42074]:eCallBeginEvent,Msk(bf0002) 18:39:33:199 CTIOS1-ctios Trace: Removed CallConnection(3463888188.1). 18:39:33:199 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856267.42074]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:33:199 CTIOS1-ctios Trace: Removed CallConnection(21140.0). 18:39:33:199 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845404 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:33:199 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:39:33:199 CTIOS1-ctios Trace: >>CG:[agent.5000.9530]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8991 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21140 AGID:9530 AGInstr:21140 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9530 AGAvailStatus:1) 18:39:33:199 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:33:199 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:33:199 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:33:199 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:33:199 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:33:199 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:33:200 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:33:200 CTIOS1-ctios Trace: >>CG:[agent.5000.9530]:eSetAgentStateConf(UniqObjID:agent.5000.9530 MsgID:eSetAgentStateConf TgtCILClntID:FD5-237-8F4B-6956-dotNET_Sess(31914638)_EvtThd(4)) 18:39:33:200 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845404.3463888188]:eCallEndEvent 18:39:33:200 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845404.21140]:eCallEndEvent 18:39:33:200 CTIOS1-ctios Trace: <-SND[FD5-237-8F4B-6956-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845404.21140]:eCallEndEvent 18:39:33:200 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9530]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:33:200 CTIOS1-ctios Trace: <-SND[FD5-237-8F4B-6956-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9530]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:33:200 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9530]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:33:200 CTIOS1-ctios Trace: <-SND[FD5-237-8F4B-6956-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9530]:eSetAgentStateConf 18:39:33:220 CTIOS1-ctios Trace: >>CG:[agent.5000.48734]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11059 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42618 AGID:48734 AGInstr:42618 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48734 AGAvailStatus:0) 18:39:33:220 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48734]:eAgentStateEvent(eReserved),Msk(0) 18:39:33:220 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48734]:eAgentStateEvent(eReserved),Msk(0) 18:39:33:220 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48734]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:33:220 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48734]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:33:231 CTIOS1-ctios Trace: >>CG:[agent.5000.9530]:eQueryAgentStatisticsConf(IID:32373869 PrphID:5000 AGExt:21140 AGID:9530 AGInstr:21140 UniqObjID:agent.5000.9530 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:6930 LogdOnTimeTdy:8433 NotRdyTimeTdy:137 AGOutCallsTdy:6 AGOutCallsTlkTimeTdy:501 AGOutCallsTimeTdy:501 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:1 HdlCallsTlkTimeTdy:186 HdlCallsTimeTdy:213 IncCallsHldTdy:1 IncCallsHldTimeTdy:23 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1848 LogdOnTimeSess:2684 NotRdyTimeSess:119 AGOutCallsSess:6 AGOutCallsTlkTimeSess:501 AGOutCallsTimeSess:501 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:1 HdlCallsTlkTimeSess:186 HdlCallsTimeSess:213 IncCallsHldSess:1 IncCallsHldTimeSess:23 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:5 IntCallsTimeTdy:2 HdlCallsAftCallTimeSess:4 HdlCallsAftCallTimeTdy:4 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTi 18:39:33:231 CTIOS1-ctios Trace: <-SND[FD5-237-8F4B-6956-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9530]:eOnNewAgentStatisticsEvent 18:39:33:268 CTIOS1-ctios Trace: >>CG:[call.5000.46856268]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856268 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03025820178 DNIS:42618 Dialed#:45230 ConnDevID:03025820178 RCallKeyDay:151314 RCallKeyCID:207705 MsgID:eCallBeginEvent DvrKey:call.5000.46856268 ecc:(...) ICMEntUniqID:icm.151314.207705 RCallKeySeq#:2) 18:39:33:268 CTIOS1-ctios Trace: >>CG:[call.5000.46856268]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856268 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03025820178 AlrtgDevID:(null) CallngDevID:03025820178 CalldDevID:42618 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856268 Trnk#:0 TrnkGrp#:0) 18:39:33:269 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856268 18:39:33:269 CTIOS1-ctios Trace: [call.5000.46856268]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03025820178. 18:39:33:269 CTIOS1-ctios Trace: CallConnection(03025820178.1) created AgentObject (Device) for DeviceID(03025820178). 18:39:33:269 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:33:269 CTIOS1-ctios Trace: Added CallConnection(03025820178.1). 18:39:33:269 CTIOS1-ctios Trace: [call.5000.46856268]::CreateCallConnection(): CallConnection(03025820178.1) created successfully. 18:39:33:269 CTIOS1-ctios Trace: >>CG:[call.5000.46856268]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856268 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:2 SGID:9785 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03025820178 AlrtgDevID:42618 CallngDevID:03025820178 CalldDevID:42618 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856268 Trnk#:0 TrnkGrp#:0) 18:39:33:269 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856268.03025820178]:eCallBeginEvent 18:39:33:269 CTIOS1-ctios Trace: [call.5000.46856268] Found CallConnection(03025820178.1) for device 03025820178. 18:39:33:269 CTIOS1-ctios Trace: [call.5000.46856268]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42618. 18:39:33:269 CTIOS1-ctios Trace: [call.5000.46856268] CallConnection(03025820178.1) found DeviceID(42618) AgentID(48734). 18:39:33:269 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:33:269 CTIOS1-ctios Trace: Added CallConnection(03025820178.1). 18:39:33:269 CTIOS1-ctios Trace: [call.5000.46856268]::CreateCallConnection(): CallConnection(03025820178.1) created successfully. 18:39:33:269 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856268.03025820178]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:33:269 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856268.42618]:eCallBeginEvent 18:39:33:269 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856268.42618]:eCallBeginEvent 18:39:33:269 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856268.03025820178]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:33:270 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856268.42618]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:33:270 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856268.42618]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:33:292 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:39:33:293 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:33:293 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:33:358 CTIOS1-ctios Trace: >>CG:[call.5000.46856267]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856267 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42074 RelDevID:42074 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856267) 18:39:33:359 CTIOS1-ctios Trace: >>CG:[call.5000.46856267]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856267 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42074 MsgID:eCallClearedEvent DvrKey:call.5000.46856267) 18:39:33:359 CTIOS1-ctios Trace: >>CG:[call.5000.46856267]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856267 ConnDevIDTyp:0 ConnDevID:42074 MsgID:eCallEndEvent DvrKey:call.5000.46856267) 18:39:33:359 CTIOS1-ctios Trace: Removed CallConnection(42074.0). 18:39:33:359 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856267 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:33:359 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:39:33:359 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856267.42074]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:33:359 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856267.42074]:eCallClearedEvent,Msk(3f0000) 18:39:33:359 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856267.42074]:eCallEndEvent 18:39:33:359 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:33:359 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:33:359 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:33:360 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:33:360 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:33:360 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:33:360 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:33:360 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:33:400 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:39:33:400 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:33:400 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:33:516 CTIOS1-ctios Trace: ->RCV[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4) a=42717][agent.5000.42717]:eSetAgentStateRequest(eNotReady) 18:39:33:519 CTIOS1-ctios Trace: [call.5000.46855796] Found CallConnection(42114.0) for device 42114. 18:39:33:519 CTIOS1-ctios Trace: [call.5000.46855796] Found CallConnection(42114.0) for device 42114. 18:39:33:523 CTIOS1-ctios Trace: >>CG:[call.5000.46855796]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855796 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42114 RelDevID:42114 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855796) 18:39:33:523 CTIOS1-ctios Trace: >>CG:[call.5000.46855796]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855796 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0943357660 RelDevID:0943357660 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855796) 18:39:33:523 CTIOS1-ctios Trace: >>CG:[call.5000.46855796]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855796 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0943357660 MsgID:eCallClearedEvent DvrKey:call.5000.46855796) 18:39:33:523 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855796.0943357660]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:33:523 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855796.42114]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:33:523 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855796.42114]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:33:523 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855796.0943357660]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:33:523 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855796.42114]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:33:524 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855796.42114]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:33:524 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855796.0943357660]:eCallClearedEvent,Msk(3f0000) 18:39:33:524 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855796.42114]:eCallClearedEvent,Msk(3f0000) 18:39:33:524 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855796.42114]:eCallClearedEvent,Msk(3f0000) 18:39:33:524 CTIOS1-ctios Trace: >>CG:[agent.5000.48052]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:307 SGID:5019 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9891 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42114 AGID:48052 AGInstr:42114 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48052 AGAvailStatus:0) 18:39:33:524 CTIOS1-ctios Trace: [agent.5000.48052]: Current Wrapup Mode = 3 18:39:33:524 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:33:524 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:33:524 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:33:525 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:33:525 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:33:525 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:33:525 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:33:525 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:33:525 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:33:542 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:39:33:542 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:33:542 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:33:572 CTIOS1-ctios Trace: [call.5000.46856264] Found CallConnection(42219.0) for device 42219. 18:39:33:582 CTIOS1-ctios Trace: [call.5000.198845354] Found CallConnection(42590.0) for device 42590. 18:39:33:582 CTIOS1-ctios Trace: [call.5000.198845354] Found CallConnection(42590.0) for device 42590. 18:39:33:601 CTIOS1-ctios Trace: >>CG:[call.5000.198845354]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845354 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42590 RelDevID:42590 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845354) 18:39:33:602 CTIOS1-ctios Trace: >>CG:[call.5000.198845354]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845354 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:855611034 RelDevID:855611034 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845354) 18:39:33:602 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845354.855611034]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:33:602 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845354.42590]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:33:602 CTIOS1-ctios Trace: <-SND[FK6-107-4622-4400-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845354.42590]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:33:602 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845354.855611034]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:33:602 CTIOS1-ctios Trace: >>CG:[call.5000.198845354]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845354 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:855611034 MsgID:eCallClearedEvent DvrKey:call.5000.198845354) 18:39:33:602 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845354.42590]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:33:602 CTIOS1-ctios Trace: <-SND[FK6-107-4622-4400-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845354.42590]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:33:602 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845354.855611034]:eCallClearedEvent,Msk(3f0000) 18:39:33:603 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845354.42590]:eCallClearedEvent,Msk(3f0000) 18:39:33:603 CTIOS1-ctios Trace: <-SND[FK6-107-4622-4400-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845354.42590]:eCallClearedEvent,Msk(3f0000) 18:39:33:606 CTIOS1-ctios Trace: >>CG:[agent.5000.48622]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10819 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42590 AGID:48622 AGInstr:42590 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48622 AGAvailStatus:0) 18:39:33:606 CTIOS1-ctios Trace: [agent.5000.48622]: Current Wrapup Mode = 3 18:39:33:606 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48622]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:33:606 CTIOS1-ctios Trace: <-SND[FK6-107-4622-4400-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48622]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:33:606 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48622]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:33:606 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48622]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:33:606 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48622]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:33:607 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48622]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:33:618 CTIOS1-ctios Trace: [call.5000.46856264] Found CallConnection(42219.0) for device 42219. 18:39:33:637 CTIOS1-ctios Trace: >>CG:[agent.5000.10442]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9058 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51022 AGID:10442 AGInstr:51022 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10442 AGAvailStatus:1) 18:39:33:637 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10442]:eAgentStateEvent(eTalking),Msk(0) 18:39:33:637 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10442]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:33:637 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10442]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:33:637 CTIOS1-ctios Trace: >>CG:[call.5000.46856271]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856271 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51022 ConnDevID:51022 MsgID:eCallBeginEvent DvrKey:call.5000.46856271 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105173))) 18:39:33:637 CTIOS1-ctios Trace: >>CG:[call.5000.46856271]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856271 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51022 CallngDevID:51022 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856271) 18:39:33:637 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856271 18:39:33:637 CTIOS1-ctios Trace: [call.5000.46856271] CallConnection(51022.0) found DeviceID(51022) AgentID(10442). 18:39:33:637 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:33:637 CTIOS1-ctios Trace: Added CallConnection(51022.0). 18:39:33:637 CTIOS1-ctios Trace: [call.5000.46856271]::CreateCallConnection(): CallConnection(51022.0) created successfully. 18:39:33:637 CTIOS1-ctios Trace: >>CG:[agent.5000.10442]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9058 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51022 AGID:10442 AGInstr:51022 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10442 AGAvailStatus:0) 18:39:33:638 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856271.51022]:eCallBeginEvent,Msk(bf0002) 18:39:33:638 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856271.51022]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:33:638 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10442]:eAgentStateEvent(eTalking),Msk(0) 18:39:33:638 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10442]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:33:638 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10442]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:33:640 CTIOS1-ctios Trace: >>CG:[call.5000.46856271]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856271 CallTyp:10 ConnDevIDTyp:0 NewConnCID:46856271 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:9903222261653 ConnDevID:51022 NewConnDevID:51022 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856271) 18:39:33:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856271.51022]:eCallDataUpdateEvent,Msk(bf0002) 18:39:33:640 CTIOS1-ctios Trace: >>CG:[call.5000.46856271]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856271 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51022 CallngDevID:51022 CalldDevID:9903222261653 MsgID:eCallOriginatedEvent DvrKey:call.5000.46856271) 18:39:33:640 CTIOS1-ctios Trace: [call.5000.46856271] Found CallConnection(51022.0) for device 51022. 18:39:33:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856271.51022]:eCallOriginatedEvent,Msk(bf0002) 18:39:33:664 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9714 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42123 AGID:42717 AGInstr:42123 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42717 AGAvailStatus:0) 18:39:33:665 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:33:665 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:33:665 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:33:665 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:33:665 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:33:665 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:33:665 CTIOS1-ctios Trace: >>CG:[agent.5000.42717]:eSetAgentStateConf(UniqObjID:agent.5000.42717 MsgID:eSetAgentStateConf TgtCILClntID:FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)) 18:39:33:665 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:33:665 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:33:665 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:33:666 CTIOS1-ctios Trace: <-SND[FP8-112-DB1F-980-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42717]:eSetAgentStateConf 18:39:33:813 CTIOS1-ctios Trace: >>CG:[call.5000.46856271]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856271 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46856271 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51022 NewConnDevID:51022 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856271) 18:39:33:813 CTIOS1-ctios Trace: >>CG:[call.5000.46856271]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:46856271 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:9903222261653 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.46856271 Trnk#:0 TrnkGrp#:0) 18:39:33:813 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856271.51022]:eCallDataUpdateEvent,Msk(bf0002) 18:39:33:853 CTIOS1-ctios Trace: >>CG:[agent.5000.36413]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11006 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21096 AGID:36413 AGInstr:21096 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36413 AGAvailStatus:0) 18:39:33:854 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36413]:eAgentStateEvent(eTalking),Msk(0) 18:39:33:854 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36413]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:33:854 CTIOS1-ctios Trace: >>CG:[call.5000.154710033]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154710033 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154710033 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0412611043 NewConnDevID:0412611043 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154710033 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105173))) 18:39:33:854 CTIOS1-ctios Trace: >>CG:[call.5000.154710033]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710033 ConnDevIDTyp:0 SVC#:402 SVCID:5028 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:502 SGID:5037 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21096 CallngDevID:0412611043 CalldDevID:21096 LstRedirDevID:(null) AnsDevID:21096 MsgID:eCallEstablishedEvent DvrKey:call.5000.154710033 Trnk#:0 TrnkGrp#:0) 18:39:33:854 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710033.0412611043]:eCallDataUpdateEvent,Msk(bf0002) 18:39:33:854 CTIOS1-ctios Trace: [call.5000.154710033] Found CallConnection(0412611043.1). 18:39:33:854 CTIOS1-ctios Trace: [call.5000.154710033] Found CallConnection(0412611043.1). 18:39:33:854 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710033.21096]:eCallDataUpdateEvent,Msk(3f0001) 18:39:33:854 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710033.0412611043]:eCallEstablishedEvent,Msk(bf01a6) 18:39:33:855 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710033.21096]:eCallEstablishedEvent,Msk(bf01a6) 18:39:33:887 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51073 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207809 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207809 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991842) 18:39:33:888 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][]:eAgentPrecallEvent 18:39:33:888 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207810 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207810 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991843) 18:39:33:888 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207811 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207811 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991844) 18:39:33:912 CTIOS1-ctios Trace: >>CG:[call.5000.46855626]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855626 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42227 RelDevID:42227 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855626) 18:39:33:912 CTIOS1-ctios Trace: >>CG:[call.5000.46855626]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855626 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:912550911 RelDevID:912550911 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855626) 18:39:33:912 CTIOS1-ctios Trace: >>CG:[call.5000.46855626]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855626 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:912550911 MsgID:eCallClearedEvent DvrKey:call.5000.46855626) 18:39:33:912 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855626.912550911]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:33:913 CTIOS1-ctios Trace: >>CG:[agent.5000.3467]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:666 SGID:9750 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42227 AGID:3467 AGInstr:42227 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3467 AGAvailStatus:0) 18:39:33:913 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855626.42227]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:33:913 CTIOS1-ctios Trace: [agent.5000.3467]: Current Wrapup Mode = 3 18:39:33:913 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855626.912550911]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:33:913 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855626.42227]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:33:913 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855626.912550911]:eCallClearedEvent,Msk(3f0000) 18:39:33:913 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855626.42227]:eCallClearedEvent,Msk(3f0000) 18:39:33:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:33:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:33:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:33:913 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:33:913 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:33:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:33:913 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:33:913 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:33:917 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:0) 18:39:33:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eReserved),Msk(0) 18:39:33:917 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eReserved),Msk(0) 18:39:33:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:33:918 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:33:918 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:33:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:33:918 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:33:918 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:33:918 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:33:918 CTIOS1-ctios Trace: >>CG:[agent.5000.48414]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10467 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42192 AGID:48414 AGInstr:42192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48414 AGAvailStatus:1) 18:39:33:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:33:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:33:919 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:33:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:33:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:33:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:33:919 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:33:919 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:33:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:33:919 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:33:919 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:34:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420947]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420947 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41374 ConnDevID:41374 MsgID:eCallBeginEvent DvrKey:call.5000.2131420947) 18:39:34:040 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420947 18:39:34:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420947]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420947 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41374 CallngDevID:41374 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420947) 18:39:34:040 CTIOS1-ctios Trace: [call.5000.2131420947] CallConnection(41374.0) found DeviceID(41374) AgentID(). 18:39:34:040 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:34:040 CTIOS1-ctios Trace: Added CallConnection(41374.0). 18:39:34:040 CTIOS1-ctios Trace: [call.5000.2131420947]::CreateCallConnection(): CallConnection(41374.0) created successfully. 18:39:34:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420947.41374]:eCallBeginEvent,Msk(bf0002) 18:39:34:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420947.41374]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:34:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420947]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420947 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420947 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51073 ConnDevID:41374 NewConnDevID:41374 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420947) 18:39:34:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420947]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420947 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41374 CallngDevID:41374 CalldDevID:51073 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420947) 18:39:34:041 CTIOS1-ctios Trace: [call.5000.2131420947] Found CallConnection(41374.0) for device 41374. 18:39:34:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420947]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420947 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420947 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51073 Dialed#:45381 ConnDevID:41374 NewConnDevID:41374 RCallKeyDay:151314 RCallKeyCID:207809 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420947 ICMEntUniqID:icm.151314.207809 RCallKeySeq#:1) 18:39:34:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420947.41374]:eCallDataUpdateEvent,Msk(bf0002) 18:39:34:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420947.41374]:eCallOriginatedEvent,Msk(bf0002) 18:39:34:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420947.41374]:eCallDataUpdateEvent,Msk(bf0002) 18:39:34:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420947]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420947 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41374 AlrtgDevID: CallngDevID:41374 CalldDevID:51073 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420947 Trnk#:0 TrnkGrp#:0) 18:39:34:042 CTIOS1-ctios Trace: [call.5000.2131420947] Found CallConnection(41374.0) for device 41374. 18:39:34:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420947]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420947 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41374 AlrtgDevID:51073 CallngDevID:41374 CalldDevID:51073 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420947 Trnk#:0 TrnkGrp#:0) 18:39:34:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420947.41374]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:34:042 CTIOS1-ctios Trace: [call.5000.2131420947] Found CallConnection(41374.0) for device 41374. 18:39:34:042 CTIOS1-ctios Trace: [call.5000.2131420947]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51073. 18:39:34:042 CTIOS1-ctios Trace: [call.5000.2131420947] CallConnection(41374.0) found DeviceID(51073) AgentID(12236). 18:39:34:042 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:34:042 CTIOS1-ctios Trace: Added CallConnection(41374.0). 18:39:34:042 CTIOS1-ctios Trace: [call.5000.2131420947]::CreateCallConnection(): CallConnection(41374.0) created successfully. 18:39:34:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420947.51073]:eCallBeginEvent 18:39:34:042 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420947.51073]:eCallBeginEvent 18:39:34:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420947.41374]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:34:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420947.51073]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:34:042 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420947.51073]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:34:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420947]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420947 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420947 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41374 NewConnDevID:41374 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420947 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105173))) 18:39:34:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420947.41374]:eCallDataUpdateEvent,Msk(bf0002) 18:39:34:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420947.51073]:eCallDataUpdateEvent,Msk(3f0001) 18:39:34:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420947]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420947 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51073 CallngDevID:41374 CalldDevID:51073 LstRedirDevID:(null) AnsDevID:51073 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420947 Trnk#:0 TrnkGrp#:0) 18:39:34:043 CTIOS1-ctios Trace: [call.5000.2131420947] Found CallConnection(41374.0). 18:39:34:043 CTIOS1-ctios Trace: [call.5000.2131420947] Found CallConnection(41374.0). 18:39:34:043 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:0) 18:39:34:043 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420947.51073]:eCallDataUpdateEvent,Msk(3f0001) 18:39:34:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420947]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420947 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51073 HldgDevID:51073 MsgID:eCallHeldEvent DvrKey:call.5000.2131420947) 18:39:34:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420947.41374]:eCallEstablishedEvent,Msk(bf01a6) 18:39:34:043 CTIOS1-ctios Trace: [call.5000.2131420947] Found CallConnection(51073.0). 18:39:34:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420947.51073]:eCallEstablishedEvent,Msk(bf01a6) 18:39:34:044 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420947.51073]:eCallEstablishedEvent,Msk(bf01a6) 18:39:34:044 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eTalking),Msk(0) 18:39:34:044 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eTalking),Msk(0) 18:39:34:044 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:34:044 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:34:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420947.41374]: eCallHeldEvent,Msk(bf0126) 18:39:34:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420947.51073]: eCallHeldEvent,Msk(bf000a) 18:39:34:044 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420947.51073]: eCallHeldEvent,Msk(bf000a) 18:39:34:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420948]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420948 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41376 ConnDevID:41376 MsgID:eCallBeginEvent DvrKey:call.5000.2131420948) 18:39:34:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420948]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420948 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41376 CallngDevID:41376 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420948) 18:39:34:044 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420948 18:39:34:044 CTIOS1-ctios Trace: [call.5000.2131420948] CallConnection(41376.0) found DeviceID(41376) AgentID(). 18:39:34:044 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:34:044 CTIOS1-ctios Trace: Added CallConnection(41376.0). 18:39:34:044 CTIOS1-ctios Trace: [call.5000.2131420948]::CreateCallConnection(): CallConnection(41376.0) created successfully. 18:39:34:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420948.41376]:eCallBeginEvent,Msk(bf0002) 18:39:34:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420948.41376]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:34:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420948]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420948 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420948 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41376 NewConnDevID:41376 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420948) 18:39:34:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420948.41376]:eCallDataUpdateEvent,Msk(bf0002) 18:39:34:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420948]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420948 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41376 CallngDevID:41376 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420948) 18:39:34:045 CTIOS1-ctios Trace: [call.5000.2131420948] Found CallConnection(41376.0) for device 41376. 18:39:34:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420948.41376]:eCallOriginatedEvent,Msk(bf0002) 18:39:34:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420948]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420948 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420948 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41376 NewConnDevID:41376 RCallKeyDay:151314 RCallKeyCID:207810 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420948 ICMEntUniqID:icm.151314.207810 RCallKeySeq#:1) 18:39:34:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420948.41376]:eCallDataUpdateEvent,Msk(bf0002) 18:39:34:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420948]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420948 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41376 AlrtgDevID: CallngDevID:41376 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420948 Trnk#:0 TrnkGrp#:0) 18:39:34:046 CTIOS1-ctios Trace: [call.5000.2131420948] Found CallConnection(41376.0) for device 41376. 18:39:34:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420948]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420948 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41376 AlrtgDevID:51044 CallngDevID:41376 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420948 Trnk#:0 TrnkGrp#:0) 18:39:34:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420948.41376]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:34:046 CTIOS1-ctios Trace: [call.5000.2131420948] Found CallConnection(41376.0) for device 41376. 18:39:34:046 CTIOS1-ctios Trace: [call.5000.2131420948]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:34:047 CTIOS1-ctios Trace: [call.5000.2131420948] CallConnection(41376.0) found DeviceID(51044) AgentID(05230). 18:39:34:047 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:34:047 CTIOS1-ctios Trace: Added CallConnection(41376.0). 18:39:34:047 CTIOS1-ctios Trace: [call.5000.2131420948]::CreateCallConnection(): CallConnection(41376.0) created successfully. 18:39:34:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420948]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420948 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420948 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41376 NewConnDevID:41376 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420948 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105173))) 18:39:34:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420948]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420948 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41376 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420948 Trnk#:0 TrnkGrp#:0) 18:39:34:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420948.51044]:eCallBeginEvent 18:39:34:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420948.41376]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:34:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420948.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:34:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420948.41376]:eCallDataUpdateEvent,Msk(bf0002) 18:39:34:047 CTIOS1-ctios Trace: [call.5000.2131420948] Found CallConnection(41376.0). 18:39:34:047 CTIOS1-ctios Trace: [call.5000.2131420948] Found CallConnection(41376.0). 18:39:34:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420948.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:34:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420948.41376]:eCallEstablishedEvent,Msk(bf01a6) 18:39:34:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420948.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:34:048 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:34:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420948]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420948 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420948) 18:39:34:048 CTIOS1-ctios Trace: [call.5000.2131420948] Found CallConnection(51044.0). 18:39:34:048 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:34:048 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:34:048 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:34:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420948.41376]: eCallHeldEvent,Msk(bf0126) 18:39:34:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420948.51044]: eCallHeldEvent,Msk(bf000a) 18:39:34:069 CTIOS1-ctios Trace: >>CG:[call.5000.2131420949]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420949 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41378 ConnDevID:41378 MsgID:eCallBeginEvent DvrKey:call.5000.2131420949) 18:39:34:069 CTIOS1-ctios Trace: >>CG:[call.5000.2131420949]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420949 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41378 CallngDevID:41378 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420949) 18:39:34:069 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420949 18:39:34:069 CTIOS1-ctios Trace: [call.5000.2131420949] CallConnection(41378.0) found DeviceID(41378) AgentID(). 18:39:34:069 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:34:069 CTIOS1-ctios Trace: Added CallConnection(41378.0). 18:39:34:069 CTIOS1-ctios Trace: [call.5000.2131420949]::CreateCallConnection(): CallConnection(41378.0) created successfully. 18:39:34:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420949.41378]:eCallBeginEvent,Msk(bf0002) 18:39:34:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420949.41378]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:34:089 CTIOS1-ctios Trace: >>CG:[call.5000.2131420949]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420949 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420949 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41378 NewConnDevID:41378 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420949) 18:39:34:089 CTIOS1-ctios Trace: >>CG:[call.5000.2131420949]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420949 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41378 CallngDevID:41378 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420949) 18:39:34:089 CTIOS1-ctios Trace: [call.5000.2131420949] Found CallConnection(41378.0) for device 41378. 18:39:34:089 CTIOS1-ctios Trace: >>CG:[call.5000.2131420949]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420949 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420949 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41378 NewConnDevID:41378 RCallKeyDay:151314 RCallKeyCID:207811 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420949 ICMEntUniqID:icm.151314.207811 RCallKeySeq#:1) 18:39:34:090 CTIOS1-ctios Trace: >>CG:[call.5000.2131420949]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420949 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41378 AlrtgDevID: CallngDevID:41378 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420949 Trnk#:0 TrnkGrp#:0) 18:39:34:090 CTIOS1-ctios Trace: [call.5000.2131420949] Found CallConnection(41378.0) for device 41378. 18:39:34:090 CTIOS1-ctios Trace: >>CG:[call.5000.2131420949]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420949 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41378 AlrtgDevID:51023 CallngDevID:41378 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420949 Trnk#:0 TrnkGrp#:0) 18:39:34:090 CTIOS1-ctios Trace: [call.5000.2131420949] Found CallConnection(41378.0) for device 41378. 18:39:34:090 CTIOS1-ctios Trace: [call.5000.2131420949]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:34:090 CTIOS1-ctios Trace: [call.5000.2131420949] CallConnection(41378.0) found DeviceID(51023) AgentID(33632). 18:39:34:090 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:34:090 CTIOS1-ctios Trace: Added CallConnection(41378.0). 18:39:34:090 CTIOS1-ctios Trace: [call.5000.2131420949]::CreateCallConnection(): CallConnection(41378.0) created successfully. 18:39:34:090 CTIOS1-ctios Trace: >>CG:[call.5000.2131420949]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420949 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420949 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41378 NewConnDevID:41378 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420949 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105173))) 18:39:34:090 CTIOS1-ctios Trace: >>CG:[call.5000.2131420949]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420949 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41378 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420949 Trnk#:0 TrnkGrp#:0) 18:39:34:090 CTIOS1-ctios Trace: [call.5000.2131420949] Found CallConnection(41378.0). 18:39:34:090 CTIOS1-ctios Trace: [call.5000.2131420949] Found CallConnection(41378.0). 18:39:34:092 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420949.41378]:eCallDataUpdateEvent,Msk(bf0002) 18:39:34:092 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420949.41378]:eCallOriginatedEvent,Msk(bf0002) 18:39:34:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420949.41378]:eCallDataUpdateEvent,Msk(bf0002) 18:39:34:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420949.41378]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:34:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420949.51023]:eCallBeginEvent 18:39:34:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420949.41378]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:34:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420949.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:34:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420949.41378]:eCallDataUpdateEvent,Msk(bf0002) 18:39:34:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420949.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:34:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420949.41378]:eCallEstablishedEvent,Msk(bf01a6) 18:39:34:093 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420949.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:34:093 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:34:093 CTIOS1-ctios Trace: >>CG:[call.5000.2131420949]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420949 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420949) 18:39:34:093 CTIOS1-ctios Trace: [call.5000.2131420949] Found CallConnection(51023.0). 18:39:34:093 CTIOS1-ctios Trace: >>CG:[call.5000.46856271]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856271 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51022 RelDevID:51022 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856271) 18:39:34:093 CTIOS1-ctios Trace: >>CG:[call.5000.46856271]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856271 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51022 MsgID:eCallClearedEvent DvrKey:call.5000.46856271) 18:39:34:094 CTIOS1-ctios Trace: >>CG:[call.5000.46856271]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856271 ConnDevIDTyp:0 ConnDevID:51022 MsgID:eCallEndEvent DvrKey:call.5000.46856271) 18:39:34:094 CTIOS1-ctios Trace: Removed CallConnection(51022.0). 18:39:34:094 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856271 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:34:094 CTIOS1-ctios Trace: >>CG:[agent.5000.10442]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9058 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51022 AGID:10442 AGInstr:51022 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10442 AGAvailStatus:1) 18:39:34:094 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:34:094 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:34:094 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:34:094 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420949.41378]: eCallHeldEvent,Msk(bf0126) 18:39:34:094 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420949.51023]: eCallHeldEvent,Msk(bf000a) 18:39:34:094 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856271.51022]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:34:095 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856271.51022]:eCallClearedEvent,Msk(3f0000) 18:39:34:095 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856271.51022]:eCallEndEvent 18:39:34:095 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10442]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:34:095 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10442]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:34:095 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10442]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:34:125 CTIOS1-ctios Trace: >>CG:[call.5000.2131420947]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420947 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420947 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41374 NewConnDevID:41374 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420947 ecc:(...)) 18:39:34:126 CTIOS1-ctios Trace: >>CG:[call.5000.2131420948]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420948 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420948 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41376 NewConnDevID:41376 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420948 ecc:(...)) 18:39:34:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420947.41374]:eCallDataUpdateEvent,Msk(bf0126) 18:39:34:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420947.51073]:eCallDataUpdateEvent,Msk(bf000a) 18:39:34:126 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420947.51073]:eCallDataUpdateEvent,Msk(bf000a) 18:39:34:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420948.41376]:eCallDataUpdateEvent,Msk(bf0126) 18:39:34:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420948.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:34:126 CTIOS1-ctios Trace: >>CG:[agent.5000.10442]:eQueryAgentStatisticsConf(IID:32373871 PrphID:5000 AGExt:51022 AGID:10442 AGInstr:51022 UniqObjID:agent.5000.10442 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:7794 LogdOnTimeTdy:9217 NotRdyTimeTdy:1 AGOutCallsTdy:33 AGOutCallsTlkTimeTdy:1401 AGOutCallsTimeTdy:1413 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:7794 LogdOnTimeSess:9217 NotRdyTimeSess:1 AGOutCallsSess:33 AGOutCallsTlkTimeSess:1401 AGOutCallsTimeSess:1413 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:2 IntCallsTimeSess:20 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:2 IntCallsTimeTdy:20 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeS 18:39:34:154 CTIOS1-ctios Trace: >>CG:[call.5000.2131420949]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420949 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420949 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41378 NewConnDevID:41378 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420949 ecc:(...)) 18:39:34:155 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420949.41378]:eCallDataUpdateEvent,Msk(bf0126) 18:39:34:155 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420949.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:34:287 CTIOS1-ctios Trace: >>CG:[agent.5000.48734]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11059 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42618 AGID:48734 AGInstr:42618 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48734 AGAvailStatus:0) 18:39:34:287 CTIOS1-ctios Trace: >>CG:[call.5000.46856268]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856268 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856268 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03025820178 NewConnDevID:03025820178 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856268 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105173))) 18:39:34:287 CTIOS1-ctios Trace: >>CG:[call.5000.46856268]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856268 ConnDevIDTyp:0 SVC#:2 SVCID:9801 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:2 SGID:9785 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42618 CallngDevID:03025820178 CalldDevID:42618 LstRedirDevID:(null) AnsDevID:42618 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856268 Trnk#:0 TrnkGrp#:0) 18:39:34:287 CTIOS1-ctios Trace: [call.5000.46856268] Found CallConnection(03025820178.1). 18:39:34:287 CTIOS1-ctios Trace: [call.5000.46856268] Found CallConnection(03025820178.1). 18:39:34:287 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48734]:eAgentStateEvent(eTalking),Msk(0) 18:39:34:287 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48734]:eAgentStateEvent(eTalking),Msk(0) 18:39:34:287 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48734]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:34:288 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48734]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:34:288 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856268.03025820178]:eCallDataUpdateEvent,Msk(bf0002) 18:39:34:288 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856268.42618]:eCallDataUpdateEvent,Msk(3f0001) 18:39:34:288 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856268.42618]:eCallDataUpdateEvent,Msk(3f0001) 18:39:34:288 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856268.03025820178]:eCallEstablishedEvent,Msk(bf01a6) 18:39:34:288 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856268.42618]:eCallEstablishedEvent,Msk(bf01a6) 18:39:34:288 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856268.42618]:eCallEstablishedEvent,Msk(bf01a6) 18:39:34:293 CTIOS1-ctios Trace: ->RCV[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3) a=12236][call.5000.2131420947.51073]:eClearConnectionRequest 18:39:34:355 CTIOS1-ctios Trace: >>CG:[call.5000.2131420947]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420947 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51073 RelDevID:51073 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420947) 18:39:34:355 CTIOS1-ctios Trace: >>CG:[call.5000.2131420947]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420947 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41374 RelDevID:41374 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420947) 18:39:34:355 CTIOS1-ctios Trace: >>CG:[call.5000.2131420947]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420947 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41374 MsgID:eCallClearedEvent DvrKey:call.5000.2131420947) 18:39:34:355 CTIOS1-ctios Trace: >>CG:[call.5000.2131420947]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420947 ConnDevIDTyp:0 ConnDevID:41374 MsgID:eCallEndEvent DvrKey:call.5000.2131420947) 18:39:34:355 CTIOS1-ctios Trace: Removed CallConnection(41374.0). 18:39:34:355 CTIOS1-ctios Trace: Removed CallConnection(51073.0). 18:39:34:355 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420947 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:34:355 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:1) 18:39:34:355 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420947.41374]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:34:356 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420947.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:34:356 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420947.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:34:356 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420947.41374]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:34:356 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420947.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:34:356 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420947.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:34:356 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420947.41374]:eCallClearedEvent,Msk(3f0000) 18:39:34:356 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420947.51073]:eCallClearedEvent,Msk(3f0000) 18:39:34:356 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420947.51073]:eCallClearedEvent,Msk(3f0000) 18:39:34:356 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420947.41374]:eCallEndEvent 18:39:34:356 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420947.51073]:eCallEndEvent 18:39:34:356 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420947.51073]:eCallEndEvent 18:39:34:356 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:34:356 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:34:356 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:34:356 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:34:357 CTIOS1-ctios Trace: >>CG:[call.5000.2131420947.51073]:eClearConnectionConf(UniqObjID:call.5000.2131420947.51073 MsgID:eClearConnectionConf TgtCILClntID:FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)) 18:39:34:359 CTIOS1-ctios Trace: ->RCV[F-D2-12160-9004 a=6261][agent.5000.6261]:eSetAgentStateRequest(eNotReady) 18:39:34:387 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eQueryAgentStatisticsConf(IID:32373873 PrphID:5000 AGExt:51073 AGID:12236 AGInstr:51073 UniqObjID:agent.5000.12236 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1607 LogdOnTimeTdy:9179 NotRdyTimeTdy:4649 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1607 LogdOnTimeSess:9179 NotRdyTimeSess:4649 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:16 AutoOutCallsTlkTimeSess:1375 AutoOutCallsTimeSess:2046 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:16 AutoOutCallsTlkTimeTdy:1375 AutoOutCallsTimeTdy:2046 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:34:387 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eOnNewAgentStatisticsEvent 18:39:34:509 CTIOS1-ctios Trace: >>CG:[agent.5000.6261]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5929 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21207 AGID:6261 AGInstr:21207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6261 AGAvailStatus:0) 18:39:34:510 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6261]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:34:510 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][agent.5000.6261]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:34:510 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6261]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:34:510 CTIOS1-ctios Trace: >>CG:[agent.5000.6261]:eSetAgentStateConf(UniqObjID:agent.5000.6261 MsgID:eSetAgentStateConf TgtCILClntID:F-D2-12160-9004) 18:39:34:510 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][agent.5000.6261]:eSetAgentStateConf 18:39:34:512 CTIOS1-ctios Trace: [call.5000.154710033] Found CallConnection(21096.0) for device 21096. 18:39:34:532 CTIOS1-ctios Trace: >>CG:[call.5000.2131420948]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420948 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420948) 18:39:34:533 CTIOS1-ctios Trace: >>CG:[call.5000.2131420948]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420948 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41376 RelDevID:41376 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420948) 18:39:34:533 CTIOS1-ctios Trace: >>CG:[call.5000.2131420948]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420948 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41376 MsgID:eCallClearedEvent DvrKey:call.5000.2131420948) 18:39:34:533 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420948.41376]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:34:533 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420948.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:34:533 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420948.41376]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:34:533 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420948.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:34:533 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420948.41376]:eCallClearedEvent,Msk(3f0000) 18:39:34:533 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420948.51044]:eCallClearedEvent,Msk(3f0000) 18:39:34:536 CTIOS1-ctios Trace: >>CG:[call.5000.2131420948]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420948 ConnDevIDTyp:0 ConnDevID:41376 MsgID:eCallEndEvent DvrKey:call.5000.2131420948) 18:39:34:536 CTIOS1-ctios Trace: Removed CallConnection(41376.0). 18:39:34:536 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:34:536 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420948 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:34:536 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:34:536 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420948.41376]:eCallEndEvent 18:39:34:536 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420948.51044]:eCallEndEvent 18:39:34:536 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:34:536 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:34:536 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:34:567 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32373875 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5157 LogdOnTimeTdy:9508 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:333 LogdOnTimeSess:762 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:34:567 CTIOS1-ctios Trace: [call.5000.154710033] Found CallConnection(21096.0) for device 21096. 18:39:34:595 CTIOS1-ctios Trace: >>CG:[agent.5000.48414]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10467 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42192 AGID:48414 AGInstr:42192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48414 AGAvailStatus:0) 18:39:34:595 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:34:595 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:34:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:34:596 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:34:596 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:34:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:34:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:34:596 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:34:697 CTIOS1-ctios Trace: ->RCV[ITSD-South-4292-dotNET_Sess(31914638)_EvtThd(4) a=36278][call.5000.198845447.21272]:eClearConnectionRequest 18:39:34:726 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154710033.21096]:eSetCallDataRequest 18:39:34:741 CTIOS1-ctios Trace: [call.5000.154709957] Found CallConnection(21156.0) for device 21156. 18:39:34:742 CTIOS1-ctios Trace: [call.5000.154709957] Found CallConnection(21156.0) for device 21156. 18:39:34:742 CTIOS1-ctios Trace: >>CG:[call.5000.154709957]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709957 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21156 RelDevID:21156 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709957) 18:39:34:742 CTIOS1-ctios Trace: >>CG:[call.5000.154709957]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709957 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0223045489 RelDevID:0223045489 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709957) 18:39:34:742 CTIOS1-ctios Trace: >>CG:[call.5000.154709957]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709957 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0223045489 MsgID:eCallClearedEvent DvrKey:call.5000.154709957) 18:39:34:743 CTIOS1-ctios Trace: >>CG:[agent.5000.6468]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:501 SGID:5044 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:7798 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21156 AGID:6468 AGInstr:21156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6468 AGAvailStatus:0) 18:39:34:743 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709957.0223045489]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:34:743 CTIOS1-ctios Trace: [agent.5000.6468]: Current Wrapup Mode = 3 18:39:34:743 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709957.21156]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:34:743 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709957.0223045489]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:34:743 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709957.21156]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:34:743 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709957.0223045489]:eCallClearedEvent,Msk(3f0000) 18:39:34:743 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709957.21156]:eCallClearedEvent,Msk(3f0000) 18:39:34:743 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6468]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:34:743 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6468]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:34:768 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:402 SVCID:5028 SG#:502 SGID:5037 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21024 ANI:616353899 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207562 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207562 RCallKeySeq#:1 CallTypIDTag:5033 PreCallIIDTag:7991435) 18:39:34:786 CTIOS1-ctios Trace: >>CG:[call.5000.154710033.21096]:eSetCallDataConf(UniqObjID:call.5000.154710033.21096 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:39:34:799 CTIOS1-ctios Trace: >>CG:[agent.5000.6600]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:8966 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21024 AGID:6600 AGInstr:21024 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6600 AGAvailStatus:0) 18:39:34:799 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6600]:eAgentStateEvent(eReserved),Msk(0) 18:39:34:799 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6600]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:34:825 CTIOS1-ctios Trace: [call.5000.198845447] Found CallConnection(21272.0) for device 21272. 18:39:34:825 CTIOS1-ctios Trace: [call.5000.198845447] Found CallConnection(21272.0) for device 21272. 18:39:34:825 CTIOS1-ctios Trace: >>CG:[call.5000.198845447]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845447 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21272 RelDevID:21272 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845447) 18:39:34:826 CTIOS1-ctios Trace: >>CG:[call.5000.198845447]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845447 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0243790786 RelDevID:0243790786 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845447) 18:39:34:826 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845447.0243790786]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:34:826 CTIOS1-ctios Trace: >>CG:[call.5000.198845447]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845447 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0243790786 MsgID:eCallClearedEvent DvrKey:call.5000.198845447) 18:39:34:826 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845447.21272]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:34:826 CTIOS1-ctios Trace: <-SND[ITSD-South-4292-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845447.21272]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:34:826 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845447.0243790786]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:34:826 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845447.21272]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:34:826 CTIOS1-ctios Trace: <-SND[ITSD-South-4292-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845447.21272]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:34:826 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845447.0243790786]:eCallClearedEvent,Msk(3f0000) 18:39:34:826 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845447.21272]:eCallClearedEvent,Msk(3f0000) 18:39:34:826 CTIOS1-ctios Trace: <-SND[ITSD-South-4292-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845447.21272]:eCallClearedEvent,Msk(3f0000) 18:39:34:830 CTIOS1-ctios Trace: >>CG:[agent.5000.36278]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:623 SGID:6069 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10322 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21272 AGID:36278 AGInstr:21272 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36278 AGAvailStatus:0) 18:39:34:830 CTIOS1-ctios Trace: [agent.5000.36278]: Current Wrapup Mode = 3 18:39:34:830 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36278]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:34:830 CTIOS1-ctios Trace: <-SND[ITSD-South-4292-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36278]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:34:847 CTIOS1-ctios Trace: [call.5000.46856268] Found CallConnection(42618.0) for device 42618. 18:39:34:847 CTIOS1-ctios Trace: >>CG:[call.5000.198845447.21272]:eClearConnectionConf(UniqObjID:call.5000.198845447.21272 MsgID:eClearConnectionConf TgtCILClntID:ITSD-South-4292-dotNET_Sess(31914638)_EvtThd(4)) 18:39:34:847 CTIOS1-ctios Trace: <-SND[ITSD-South-4292-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845447.21272]:eClearConnectionConf,Msk(3f0000) 18:39:34:855 CTIOS1-ctios Trace: >>CG:[call.5000.2131420949]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420949 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420949) 18:39:34:855 CTIOS1-ctios Trace: >>CG:[call.5000.2131420949]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420949 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41378 RelDevID:41378 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420949) 18:39:34:855 CTIOS1-ctios Trace: >>CG:[call.5000.2131420949]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420949 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41378 MsgID:eCallClearedEvent DvrKey:call.5000.2131420949) 18:39:34:855 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420949.41378]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:34:855 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420949.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:34:855 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420949.41378]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:34:855 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420949.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:34:856 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420949.41378]:eCallClearedEvent,Msk(3f0000) 18:39:34:856 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420949.51023]:eCallClearedEvent,Msk(3f0000) 18:39:34:856 CTIOS1-ctios Trace: >>CG:[call.5000.2131420949]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420949 ConnDevIDTyp:0 ConnDevID:41378 MsgID:eCallEndEvent DvrKey:call.5000.2131420949) 18:39:34:856 CTIOS1-ctios Trace: Removed CallConnection(41378.0). 18:39:34:856 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:34:856 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420949 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:34:856 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420949.41378]:eCallEndEvent 18:39:34:856 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420949.51023]:eCallEndEvent 18:39:34:856 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:34:857 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:34:857 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:34:857 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:34:878 CTIOS1-ctios Trace: [call.5000.46856268] Found CallConnection(42618.0) for device 42618. 18:39:34:887 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32373878 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5990 LogdOnTimeTdy:9413 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5990 LogdOnTimeSess:9413 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:34:889 CTIOS1-ctios Trace: >>CG:[call.5000.154710036]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154710036 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:616353899 DNIS:21024 Dialed#:45433 ConnDevID:616353899 RCallKeyDay:151314 RCallKeyCID:207562 MsgID:eCallBeginEvent DvrKey:call.5000.154710036 ecc:(...) ICMEntUniqID:icm.151314.207562 RCallKeySeq#:2) 18:39:34:890 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154710036 18:39:34:890 CTIOS1-ctios Trace: >>CG:[call.5000.154710036]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154710036 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:616353899 AlrtgDevID:(null) CallngDevID:616353899 CalldDevID:21024 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154710036 Trnk#:0 TrnkGrp#:0) 18:39:34:890 CTIOS1-ctios Trace: [call.5000.154710036]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 616353899. 18:39:34:890 CTIOS1-ctios Trace: CallConnection(616353899.1) created AgentObject (Device) for DeviceID(616353899). 18:39:34:890 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:34:890 CTIOS1-ctios Trace: Added CallConnection(616353899.1). 18:39:34:890 CTIOS1-ctios Trace: [call.5000.154710036]::CreateCallConnection(): CallConnection(616353899.1) created successfully. 18:39:34:890 CTIOS1-ctios Trace: >>CG:[call.5000.154710036]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154710036 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:502 SGID:5037 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:616353899 AlrtgDevID:21024 CallngDevID:616353899 CalldDevID:21024 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154710036 Trnk#:0 TrnkGrp#:0) 18:39:34:890 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710036.616353899]:eCallBeginEvent 18:39:34:890 CTIOS1-ctios Trace: [call.5000.154710036] Found CallConnection(616353899.1) for device 616353899. 18:39:34:890 CTIOS1-ctios Trace: [call.5000.154710036]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21024. 18:39:34:890 CTIOS1-ctios Trace: [call.5000.154710036] CallConnection(616353899.1) found DeviceID(21024) AgentID(6600). 18:39:34:890 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:34:890 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710036.616353899]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:34:890 CTIOS1-ctios Trace: Added CallConnection(616353899.1). 18:39:34:890 CTIOS1-ctios Trace: [call.5000.154710036]::CreateCallConnection(): CallConnection(616353899.1) created successfully. 18:39:34:890 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710036.21024]:eCallBeginEvent 18:39:34:890 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710036.616353899]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:34:890 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710036.21024]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:34:904 CTIOS1-ctios Trace: >>CG:[agent.5000.48424]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10477 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42191 AGID:48424 AGInstr:42191 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48424 AGAvailStatus:0) 18:39:34:904 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:34:904 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:34:904 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:34:904 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:34:905 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:34:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:34:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:34:905 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:34:968 CTIOS1-ctios Trace: ->RCV[F-D2-12160-9004 a=6261][agent.5000.6261]:eSetAgentStateRequest(eAvailable) 18:39:34:980 CTIOS1-ctios Trace: >>CG:[agent.5000.48414]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10467 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42192 AGID:48414 AGInstr:42192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48414 AGAvailStatus:1) 18:39:34:981 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:34:981 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:34:981 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:34:981 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:34:981 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:34:981 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:34:981 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:34:981 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:35:027 CTIOS1-ctios Trace: >>CG:[agent.5000.6261]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5929 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21207 AGID:6261 AGInstr:21207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6261 AGAvailStatus:1) 18:39:35:027 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6261]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:35:027 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][agent.5000.6261]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:35:027 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6261]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:35:028 CTIOS1-ctios Trace: >>CG:[agent.5000.6261]:eSetAgentStateConf(UniqObjID:agent.5000.6261 MsgID:eSetAgentStateConf TgtCILClntID:F-D2-12160-9004) 18:39:35:028 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][agent.5000.6261]:eSetAgentStateConf 18:39:35:104 CTIOS1-ctios Trace: >>CG:[call.5000.46856268]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856268 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856268 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03025820178 NewConnDevID:03025820178 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856268 ecc:(...)) 18:39:35:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856268.03025820178]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:35:104 CTIOS1-ctios Trace: <-SND[FN7-135-3698-6180-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856268.42618]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:35:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856268.42618]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:35:142 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:402 SVCID:5028 SG#:502 SGID:5037 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21174 ANI:0812864100 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207608 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207608 RCallKeySeq#:1 CallTypIDTag:5033 PreCallIIDTag:7991520) 18:39:35:173 CTIOS1-ctios Trace: >>CG:[agent.5000.6635]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9158 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21174 AGID:6635 AGInstr:21174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6635 AGAvailStatus:0) 18:39:35:174 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:eAgentStateEvent(eReserved),Msk(0) 18:39:35:174 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:35:274 CTIOS1-ctios Trace: >>CG:[call.5000.198845557]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845557 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0812864100 DNIS:21174 Dialed#:45433 ConnDevID:0812864100 RCallKeyDay:151314 RCallKeyCID:207608 MsgID:eCallBeginEvent DvrKey:call.5000.198845557 ecc:(...) ICMEntUniqID:icm.151314.207608 RCallKeySeq#:2) 18:39:35:274 CTIOS1-ctios Trace: >>CG:[call.5000.198845557]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845557 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0812864100 AlrtgDevID:(null) CallngDevID:0812864100 CalldDevID:21174 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845557 Trnk#:0 TrnkGrp#:0) 18:39:35:274 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845557 18:39:35:274 CTIOS1-ctios Trace: [call.5000.198845557]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0812864100. 18:39:35:274 CTIOS1-ctios Trace: CallConnection(0812864100.1) created AgentObject (Device) for DeviceID(0812864100). 18:39:35:274 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:35:274 CTIOS1-ctios Trace: Added CallConnection(0812864100.1). 18:39:35:274 CTIOS1-ctios Trace: [call.5000.198845557]::CreateCallConnection(): CallConnection(0812864100.1) created successfully. 18:39:35:274 CTIOS1-ctios Trace: >>CG:[call.5000.198845557]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845557 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:502 SGID:5037 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0812864100 AlrtgDevID:21174 CallngDevID:0812864100 CalldDevID:21174 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845557 Trnk#:0 TrnkGrp#:0) 18:39:35:274 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845557.0812864100]:eCallBeginEvent 18:39:35:274 CTIOS1-ctios Trace: [call.5000.198845557] Found CallConnection(0812864100.1) for device 0812864100. 18:39:35:274 CTIOS1-ctios Trace: [call.5000.198845557]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21174. 18:39:35:274 CTIOS1-ctios Trace: [call.5000.198845557] CallConnection(0812864100.1) found DeviceID(21174) AgentID(6635). 18:39:35:274 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:35:274 CTIOS1-ctios Trace: Added CallConnection(0812864100.1). 18:39:35:274 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845557.0812864100]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:35:274 CTIOS1-ctios Trace: [call.5000.198845557]::CreateCallConnection(): CallConnection(0812864100.1) created successfully. 18:39:35:275 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845557.21174]:eCallBeginEvent 18:39:35:275 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845557.0812864100]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:35:275 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845557.21174]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:35:327 CTIOS1-ctios Trace: >>CG:[agent.5000.48424]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10477 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42191 AGID:48424 AGInstr:42191 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48424 AGAvailStatus:1) 18:39:35:328 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:35:328 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:35:328 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:35:328 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:35:328 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:35:328 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:35:328 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:35:328 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:35:351 CTIOS1-ctios Trace: ->RCV[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4) a=48324][call.5000.46855846.42525]:eSetCallDataRequest 18:39:35:351 CTIOS1-ctios Trace: [call.5000.46855846.42525] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:35:351 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855846.42525]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:35:410 CTIOS1-ctios Trace: >>CG:[call.5000.46855846]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855846 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855846 NewConnDevIDTyp:0 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03238335798 CallWrpupData:1236_0800_Order Status ,220 NewConnDevID:42525 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855846 ecc:(...)) 18:39:35:411 CTIOS1-ctios Trace: >>CG:[call.5000.46855846.42525]:eSetCallDataConf(UniqObjID:call.5000.46855846.42525 MsgID:eSetCallDataConf TgtCILClntID:FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)) 18:39:35:411 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855846.03238335798]:eCallDataUpdateEvent 18:39:35:411 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855846.42525]:eCallDataUpdateEvent 18:39:35:411 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855846.42525]:eCallDataUpdateEvent 18:39:35:435 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eNotReady) 18:39:35:584 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:0) 18:39:35:584 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:35:584 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:35:584 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:35:584 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:35:584 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:35:584 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:35:585 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:35:585 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:35:585 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:35:585 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:39:35:585 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:39:35:608 CTIOS1-ctios Trace: >>CG:[call.5000.46856274]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856274 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:9103207152853 DNIS:42672 ConnDevID:9103207152853 MsgID:eCallBeginEvent DvrKey:call.5000.46856274) 18:39:35:608 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856274 18:39:35:608 CTIOS1-ctios Trace: >>CG:[call.5000.46856274]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856274 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9103207152853 AlrtgDevID:(null) CallngDevID:9103207152853 CalldDevID:42672 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856274 Trnk#:0 TrnkGrp#:0) 18:39:35:608 CTIOS1-ctios Trace: [call.5000.46856274]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9103207152853. 18:39:35:608 CTIOS1-ctios Trace: CallConnection(9103207152853.1) created AgentObject (Device) for DeviceID(9103207152853). 18:39:35:608 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:35:608 CTIOS1-ctios Trace: Added CallConnection(9103207152853.1). 18:39:35:608 CTIOS1-ctios Trace: [call.5000.46856274]::CreateCallConnection(): CallConnection(9103207152853.1) created successfully. 18:39:35:609 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856274.9103207152853]:eCallBeginEvent 18:39:35:609 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856274.9103207152853]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:35:609 CTIOS1-ctios Trace: >>CG:[call.5000.46856274]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856274 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:420 SGID:8583 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:9103207152853 AlrtgDevID:42672 CallngDevID:9103207152853 CalldDevID:42672 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856274 Trnk#:0 TrnkGrp#:0) 18:39:35:609 CTIOS1-ctios Trace: [call.5000.46856274] Found CallConnection(9103207152853.1) for device 9103207152853. 18:39:35:609 CTIOS1-ctios Trace: [call.5000.46856274]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42672. 18:39:35:609 CTIOS1-ctios Trace: [call.5000.46856274] CallConnection(9103207152853.1) found DeviceID(42672) AgentID(55001). 18:39:35:609 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:35:609 CTIOS1-ctios Trace: Added CallConnection(9103207152853.1). 18:39:35:609 CTIOS1-ctios Trace: [call.5000.46856274]::CreateCallConnection(): CallConnection(9103207152853.1) created successfully. 18:39:35:609 CTIOS1-ctios Trace: [call.5000.2131420858.42672] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:39:35:609 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856274.42672]:eCallBeginEvent 18:39:35:609 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856274.42672]:eCallBeginEvent 18:39:35:609 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856274.9103207152853]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:35:609 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420858.42672]:eButtonEnablementMaskChange,Msk(3c0000) 18:39:35:609 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856274.42672]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:39:35:609 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856274.42672]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:39:35:670 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eNotReady) 18:39:35:672 CTIOS1-ctios Trace: >>CG:[call.5000.46856274]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856274 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856274 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ANI:103207152853 ConnDevID:9103207152853 NewConnDevID:9103207152853 RCallKeyDay:151314 RCallKeyCID:202414 CustPh#:103207152853 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856274 ecc:(...) ICMEntUniqID:icm.151314.202414 RCallKeySeq#:1) 18:39:35:672 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856274.9103207152853]:eCallDataUpdateEvent,Msk(bf0002) 18:39:35:672 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856274.42672]:eCallDataUpdateEvent,Msk(3c0001) 18:39:35:672 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856274.42672]:eCallDataUpdateEvent,Msk(3c0001) 18:39:35:682 CTIOS1-ctios Trace: >>CG:[call.5000.46856274]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856274 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856274 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ConnDevID:9103207152853 NewConnDevID:9103207152853 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856274 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105175))) 18:39:35:682 CTIOS1-ctios Trace: >>CG:[call.5000.46856274]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856274 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:420 SGID:8583 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42672 CallngDevID:9103207152853 CalldDevID:42672 LstRedirDevID:(null) AnsDevID:42672 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856274 Trnk#:0 TrnkGrp#:0) 18:39:35:682 CTIOS1-ctios Trace: [call.5000.46856274] Found CallConnection(9103207152853.1). 18:39:35:682 CTIOS1-ctios Trace: [call.5000.46856274] Found CallConnection(9103207152853.1). 18:39:35:682 CTIOS1-ctios Trace: [call.5000.2131420858.42672] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1800 18:39:35:682 CTIOS1-ctios Trace: [call.5000.2131420858.42672] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1a40 18:39:35:682 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856274.9103207152853]:eCallDataUpdateEvent,Msk(bf0002) 18:39:35:682 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856274.42672]:eCallDataUpdateEvent,Msk(3c0001) 18:39:35:682 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856274.42672]:eCallDataUpdateEvent,Msk(3c0001) 18:39:35:682 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856274.9103207152853]:eCallEstablishedEvent,Msk(bf01a6) 18:39:35:682 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420858.42672]:eButtonEnablementMaskChange,Msk(3c1800) 18:39:35:683 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420858.42672]:eButtonEnablementMaskChange,Msk(3c1a40) 18:39:35:683 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856274.42672]:eCallEstablishedEvent,Msk(3c1a40) 18:39:35:683 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856274.42672]:eCallEstablishedEvent,Msk(3c1a40) 18:39:35:687 CTIOS1-ctios Trace: [call.5000.46856274] Found CallConnection(42672.0) for device 42672. 18:39:35:720 CTIOS1-ctios Trace: [call.5000.46856274] Found CallConnection(42672.0) for device 42672. 18:39:35:762 CTIOS1-ctios Trace: >>CG:[call.5000.2131420858]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420858 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42672 RelDevID:42672 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420858) 18:39:35:762 CTIOS1-ctios Trace: [call.5000.2131420858.42672] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:39:35:762 CTIOS1-ctios Trace: [call.5000.46856274.42672] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:39:35:762 CTIOS1-ctios Trace: >>CG:[call.5000.2131420858]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420858 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41079 RelDevID:41079 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420858) 18:39:35:762 CTIOS1-ctios Trace: >>CG:[call.5000.2131420858]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420858 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41079 MsgID:eCallClearedEvent DvrKey:call.5000.2131420858) 18:39:35:762 CTIOS1-ctios Trace: >>CG:[call.5000.2131420858]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420858 ConnDevIDTyp:0 ConnDevID:41079 MsgID:eCallEndEvent DvrKey:call.5000.2131420858) 18:39:35:762 CTIOS1-ctios Trace: [call.5000.2131420858.42672] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:39:35:762 CTIOS1-ctios Trace: [call.5000.46856274.42672] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:39:35:763 CTIOS1-ctios Trace: Removed CallConnection(41079.0). 18:39:35:763 CTIOS1-ctios Trace: Removed CallConnection(42672.0). 18:39:35:763 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420858 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:35:763 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420858.41079]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:35:763 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420858.42672]:eButtonEnablementMaskChange,Msk(3c0000) 18:39:35:763 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856274.42672]:eButtonEnablementMaskChange,Msk(bf01a6) 18:39:35:763 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420858.42672]:eCallConnectionClearedEvent,Msk(3c0000) 18:39:35:763 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420858.42672]:eCallConnectionClearedEvent,Msk(3c0000) 18:39:35:763 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420858.41079]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:35:763 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420858.42672]:eCallConnectionClearedEvent,Msk(3c0000) 18:39:35:763 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420858.42672]:eCallConnectionClearedEvent,Msk(3c0000) 18:39:35:763 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420858.41079]:eCallClearedEvent,Msk(3f0000) 18:39:35:763 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420858.42672]:eCallClearedEvent,Msk(3c0000) 18:39:35:763 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420858.42672]:eCallClearedEvent,Msk(3c0000) 18:39:35:763 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420858.41079]:eCallEndEvent 18:39:35:763 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420858.42672]:eButtonEnablementMaskChange,Msk(3c0000) 18:39:35:763 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856274.42672]:eButtonEnablementMaskChange,Msk(bf01a6) 18:39:35:763 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420858.42672]:eCallEndEvent 18:39:35:763 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420858.42672]:eCallEndEvent 18:39:35:777 CTIOS1-ctios Trace: [call.5000.46856167] Found CallConnection(42222.0) for device 42222. 18:39:35:777 CTIOS1-ctios Trace: [call.5000.46856167] Found CallConnection(42222.0) for device 42222. 18:39:35:778 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eAvailable) 18:39:35:790 CTIOS1-ctios Trace: >>CG:[call.5000.46856167]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856167 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42222 RelDevID:42222 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856167) 18:39:35:790 CTIOS1-ctios Trace: >>CG:[call.5000.46856167]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856167 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0554442074 RelDevID:0554442074 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856167) 18:39:35:790 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856167.0554442074]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:35:790 CTIOS1-ctios Trace: >>CG:[call.5000.46856167]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856167 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0554442074 MsgID:eCallClearedEvent DvrKey:call.5000.46856167) 18:39:35:790 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856167.42222]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:35:790 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856167.42222]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:35:790 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856167.0554442074]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:35:790 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856167.42222]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:35:790 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856167.42222]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:35:790 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856167.0554442074]:eCallClearedEvent,Msk(3f0000) 18:39:35:790 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856167.42222]:eCallClearedEvent,Msk(3f0000) 18:39:35:790 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856167.42222]:eCallClearedEvent,Msk(3f0000) 18:39:35:794 CTIOS1-ctios Trace: >>CG:[agent.5000.48720]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11029 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42222 AGID:48720 AGInstr:42222 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48720 AGAvailStatus:0) 18:39:35:794 CTIOS1-ctios Trace: [agent.5000.48720]: Current Wrapup Mode = 3 18:39:35:794 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:35:794 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:35:794 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:35:794 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:35:794 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:35:794 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:35:794 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:35:795 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:35:795 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:35:796 CTIOS1-ctios Trace: >>CG:[agent.5000.55001]:eQueryAgentStatisticsConf(IID:32373883 PrphID:5000 AGExt:42672 AGID:55001 AGInstr:42672 UniqObjID:agent.5000.55001 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5818 LogdOnTimeTdy:23846 NotRdyTimeTdy:7795 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:21 LogdOnTimeSess:1426 NotRdyTimeSess:2 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:3 IntCallsTimeSess:133 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:54 IntCallsTimeTdy:1361 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:12 AutoOutCallsTlkTimeSess:553 AutoOutCallsTimeSess:755 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:70 AutoOutCallsTlkTimeTdy:3094 AutoOutCallsTimeTdy:4223 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:35:796 CTIOS1-ctios Trace: >>CG:[call.5000.46856099]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856099 ConnDevIDTyp:1 ConnDevID:9703222816353 MsgID:eCallEndEvent DvrKey:call.5000.46856099) 18:39:35:796 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.55001]:eOnNewAgentStatisticsEvent 18:39:35:796 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856099.9703222816353]:eCallEndEvent 18:39:35:796 CTIOS1-ctios Trace: Removed CallConnection(9703222816353.1). 18:39:35:796 CTIOS1-ctios Trace: Removed CallConnection(21136.0). 18:39:35:796 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856099.21136]:eCallEndEvent 18:39:35:796 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856099 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:35:796 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856099.21136]:eCallEndEvent 18:39:35:796 CTIOS1-ctios Trace: >>CG:[agent.5000.6039]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5342 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21136 AGID:6039 AGInstr:21136 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6039 AGAvailStatus:1) 18:39:35:796 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6039]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:35:796 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6039]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:35:797 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6039]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:35:824 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:39:35:824 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:35:825 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:35:825 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:35:825 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:39:35:826 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:39:35:835 CTIOS1-ctios Trace: >>CG:[agent.5000.6039]:eQueryAgentStatisticsConf(IID:32373885 PrphID:5000 AGExt:21136 AGID:6039 AGInstr:21136 UniqObjID:agent.5000.6039 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:486 LogdOnTimeTdy:17639 NotRdyTimeTdy:4687 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:82 LogdOnTimeSess:8022 NotRdyTimeSess:1450 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:4 IntCallsTimeSess:4 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:5 IntCallsTimeTdy:5 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:52 AutoOutCallsTlkTimeSess:3924 AutoOutCallsTimeSess:4846 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:104 AutoOutCallsTlkTimeTdy:7616 AutoOutCallsTimeTdy:9491 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeS 18:39:35:835 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6039]:eOnNewAgentStatisticsEvent 18:39:35:837 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:0) 18:39:35:837 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:35:837 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:35:837 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:35:837 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:35:837 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:35:837 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:35:838 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:35:838 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:35:843 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:1) 18:39:35:843 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:35:844 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:35:844 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:35:844 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:35:844 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:35:844 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:35:844 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:35:844 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:35:844 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:35:849 CTIOS1-ctios Trace: ->RCV[FF3-52-69A4-8052-dotNET_Sess(31914638)_EvtThd(4) a=48453][agent.5000.48453]:eSetAgentStateRequest(eAvailable) 18:39:35:855 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:39:35:855 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:39:35:855 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:0) 18:39:35:855 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:35:855 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:35:855 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:35:856 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:35:856 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:35:856 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:35:856 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:35:856 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:35:871 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51073 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207824 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207824 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991864) 18:39:35:871 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207825 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207825 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991865) 18:39:35:871 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][]:eAgentPrecallEvent 18:39:35:876 CTIOS1-ctios Trace: >>CG:[agent.5000.6600]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8966 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21024 AGID:6600 AGInstr:21024 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6600 AGAvailStatus:0) 18:39:35:876 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6600]:eAgentStateEvent(eTalking),Msk(0) 18:39:35:876 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6600]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:35:876 CTIOS1-ctios Trace: >>CG:[call.5000.154710036]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154710036 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154710036 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:616353899 NewConnDevID:616353899 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154710036 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105175))) 18:39:35:877 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710036.616353899]:eCallDataUpdateEvent,Msk(bf0002) 18:39:35:877 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710036.21024]:eCallDataUpdateEvent,Msk(3f0001) 18:39:35:877 CTIOS1-ctios Trace: >>CG:[call.5000.154710036]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710036 ConnDevIDTyp:0 SVC#:402 SVCID:5028 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:502 SGID:5037 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21024 CallngDevID:616353899 CalldDevID:21024 LstRedirDevID:(null) AnsDevID:21024 MsgID:eCallEstablishedEvent DvrKey:call.5000.154710036 Trnk#:0 TrnkGrp#:0) 18:39:35:877 CTIOS1-ctios Trace: [call.5000.154710036] Found CallConnection(616353899.1). 18:39:35:877 CTIOS1-ctios Trace: [call.5000.154710036] Found CallConnection(616353899.1). 18:39:35:877 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710036.616353899]:eCallEstablishedEvent,Msk(bf01a6) 18:39:35:877 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710036.21024]:eCallEstablishedEvent,Msk(bf01a6) 18:39:35:877 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207827 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207827 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991867) 18:39:35:884 CTIOS1-ctios Trace: [call.5000.154710036] Found CallConnection(21024.0) for device 21024. 18:39:35:901 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:0) 18:39:35:901 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:35:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eReserved),Msk(0) 18:39:35:901 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eReserved),Msk(0) 18:39:35:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:35:901 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:35:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:35:902 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:35:902 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:35:908 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:35:908 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:35:908 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:35:908 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:35:909 CTIOS1-ctios Trace: >>CG:[agent.5000.48453]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10517 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42063 AGID:48453 AGInstr:42063 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48453 AGAvailStatus:1) 18:39:35:909 CTIOS1-ctios Trace: <-SND[FF3-52-69A4-8052-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48453]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:35:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48453]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:35:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48453]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:35:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48453]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:35:909 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48453]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:35:909 CTIOS1-ctios Trace: >>CG:[agent.5000.48453]:eSetAgentStateConf(UniqObjID:agent.5000.48453 MsgID:eSetAgentStateConf TgtCILClntID:FF3-52-69A4-8052-dotNET_Sess(31914638)_EvtThd(4)) 18:39:35:909 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48453]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:35:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48453]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:35:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48453]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:35:910 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48453]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:35:910 CTIOS1-ctios Trace: <-SND[FF3-52-69A4-8052-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48453]:eSetAgentStateConf 18:39:35:912 CTIOS1-ctios Trace: [call.5000.154710036] Found CallConnection(21024.0) for device 21024. 18:39:35:968 CTIOS1-ctios Trace: >>CG:[call.5000.46856274]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856274 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856274 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ConnDevID:9103207152853 NewConnDevID:9103207152853 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856274 ecc:(...)) 18:39:35:968 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856274.9103207152853]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:35:968 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856274.42672]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:35:969 CTIOS1-ctios Trace: <-SND[GN6-104-CDAE-680-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856274.42672]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:36:026 CTIOS1-ctios Trace: >>CG:[call.5000.2131420950]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420950 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41399 ConnDevID:41399 MsgID:eCallBeginEvent DvrKey:call.5000.2131420950) 18:39:36:026 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420950 18:39:36:026 CTIOS1-ctios Trace: >>CG:[call.5000.2131420950]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420950 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41399 CallngDevID:41399 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420950) 18:39:36:026 CTIOS1-ctios Trace: [call.5000.2131420950] CallConnection(41399.0) found DeviceID(41399) AgentID(). 18:39:36:026 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:36:026 CTIOS1-ctios Trace: Added CallConnection(41399.0). 18:39:36:026 CTIOS1-ctios Trace: [call.5000.2131420950]::CreateCallConnection(): CallConnection(41399.0) created successfully. 18:39:36:027 CTIOS1-ctios Trace: >>CG:[call.5000.2131420950]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420950 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420950 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51073 ConnDevID:41399 NewConnDevID:41399 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420950) 18:39:36:027 CTIOS1-ctios Trace: >>CG:[call.5000.2131420950]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420950 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41399 CallngDevID:41399 CalldDevID:51073 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420950) 18:39:36:027 CTIOS1-ctios Trace: [call.5000.2131420950] Found CallConnection(41399.0) for device 41399. 18:39:36:027 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420950.41399]:eCallBeginEvent,Msk(bf0002) 18:39:36:027 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420950.41399]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:36:027 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420950.41399]:eCallDataUpdateEvent,Msk(bf0002) 18:39:36:027 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420950.41399]:eCallOriginatedEvent,Msk(bf0002) 18:39:36:028 CTIOS1-ctios Trace: >>CG:[call.5000.2131420950]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420950 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420950 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51073 Dialed#:45381 ConnDevID:41399 NewConnDevID:41399 RCallKeyDay:151314 RCallKeyCID:207824 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420950 ICMEntUniqID:icm.151314.207824 RCallKeySeq#:1) 18:39:36:029 CTIOS1-ctios Trace: >>CG:[call.5000.2131420950]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420950 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41399 AlrtgDevID: CallngDevID:41399 CalldDevID:51073 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420950 Trnk#:0 TrnkGrp#:0) 18:39:36:029 CTIOS1-ctios Trace: [call.5000.2131420950] Found CallConnection(41399.0) for device 41399. 18:39:36:029 CTIOS1-ctios Trace: >>CG:[call.5000.2131420950]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420950 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41399 AlrtgDevID:51073 CallngDevID:41399 CalldDevID:51073 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420950 Trnk#:0 TrnkGrp#:0) 18:39:36:029 CTIOS1-ctios Trace: [call.5000.2131420950] Found CallConnection(41399.0) for device 41399. 18:39:36:029 CTIOS1-ctios Trace: [call.5000.2131420950]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51073. 18:39:36:029 CTIOS1-ctios Trace: [call.5000.2131420950] CallConnection(41399.0) found DeviceID(51073) AgentID(12236). 18:39:36:029 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:36:029 CTIOS1-ctios Trace: Added CallConnection(41399.0). 18:39:36:029 CTIOS1-ctios Trace: [call.5000.2131420950]::CreateCallConnection(): CallConnection(41399.0) created successfully. 18:39:36:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420950.41399]:eCallDataUpdateEvent,Msk(bf0002) 18:39:36:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420950.41399]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:36:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420950.51073]:eCallBeginEvent 18:39:36:029 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420950.51073]:eCallBeginEvent 18:39:36:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420950.41399]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:36:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420950.51073]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:36:029 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420950.51073]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:36:030 CTIOS1-ctios Trace: >>CG:[call.5000.2131420950]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420950 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420950 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41399 NewConnDevID:41399 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420950 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105175))) 18:39:36:031 CTIOS1-ctios Trace: >>CG:[call.5000.2131420950]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420950 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51073 CallngDevID:41399 CalldDevID:51073 LstRedirDevID:(null) AnsDevID:51073 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420950 Trnk#:0 TrnkGrp#:0) 18:39:36:031 CTIOS1-ctios Trace: [call.5000.2131420950] Found CallConnection(41399.0). 18:39:36:031 CTIOS1-ctios Trace: [call.5000.2131420950] Found CallConnection(41399.0). 18:39:36:031 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:0) 18:39:36:031 CTIOS1-ctios Trace: >>CG:[call.5000.2131420950]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420950 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51073 HldgDevID:51073 MsgID:eCallHeldEvent DvrKey:call.5000.2131420950) 18:39:36:031 CTIOS1-ctios Trace: [call.5000.2131420950] Found CallConnection(51073.0). 18:39:36:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420950.41399]:eCallDataUpdateEvent,Msk(bf0002) 18:39:36:031 CTIOS1-ctios Trace: >>CG:[call.5000.2131420951]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420951 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41000 ConnDevID:41000 MsgID:eCallBeginEvent DvrKey:call.5000.2131420951) 18:39:36:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420950.51073]:eCallDataUpdateEvent,Msk(3f0001) 18:39:36:031 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420951 18:39:36:031 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420950.51073]:eCallDataUpdateEvent,Msk(3f0001) 18:39:36:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420950.41399]:eCallEstablishedEvent,Msk(bf01a6) 18:39:36:031 CTIOS1-ctios Trace: >>CG:[call.5000.2131420951]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420951 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41000 CallngDevID:41000 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420951) 18:39:36:031 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420950.51073]:eCallEstablishedEvent,Msk(bf01a6) 18:39:36:031 CTIOS1-ctios Trace: [call.5000.2131420951] CallConnection(41000.0) found DeviceID(41000) AgentID(). 18:39:36:031 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:36:031 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420950.51073]:eCallEstablishedEvent,Msk(bf01a6) 18:39:36:031 CTIOS1-ctios Trace: Added CallConnection(41000.0). 18:39:36:031 CTIOS1-ctios Trace: [call.5000.2131420951]::CreateCallConnection(): CallConnection(41000.0) created successfully. 18:39:36:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eTalking),Msk(0) 18:39:36:032 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eTalking),Msk(0) 18:39:36:032 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:36:032 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:36:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420950.41399]: eCallHeldEvent,Msk(bf0126) 18:39:36:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420950.51073]: eCallHeldEvent,Msk(bf000a) 18:39:36:032 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420950.51073]: eCallHeldEvent,Msk(bf000a) 18:39:36:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420951.41000]:eCallBeginEvent,Msk(bf0002) 18:39:36:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420951.41000]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:36:033 CTIOS1-ctios Trace: >>CG:[call.5000.2131420951]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420951 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420951 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41000 NewConnDevID:41000 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420951) 18:39:36:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420951.41000]:eCallDataUpdateEvent,Msk(bf0002) 18:39:36:033 CTIOS1-ctios Trace: >>CG:[call.5000.2131420951]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420951 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41000 CallngDevID:41000 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420951) 18:39:36:033 CTIOS1-ctios Trace: [call.5000.2131420951] Found CallConnection(41000.0) for device 41000. 18:39:36:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420951.41000]:eCallOriginatedEvent,Msk(bf0002) 18:39:36:033 CTIOS1-ctios Trace: >>CG:[call.5000.2131420951]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420951 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420951 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41000 NewConnDevID:41000 RCallKeyDay:151314 RCallKeyCID:207825 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420951 ICMEntUniqID:icm.151314.207825 RCallKeySeq#:1) 18:39:36:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420951.41000]:eCallDataUpdateEvent,Msk(bf0002) 18:39:36:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420951]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420951 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41000 AlrtgDevID: CallngDevID:41000 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420951 Trnk#:0 TrnkGrp#:0) 18:39:36:034 CTIOS1-ctios Trace: [call.5000.2131420951] Found CallConnection(41000.0) for device 41000. 18:39:36:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420951.41000]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:36:034 CTIOS1-ctios Trace: >>CG:[call.5000.2131420951]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420951 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41000 AlrtgDevID:51044 CallngDevID:41000 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420951 Trnk#:0 TrnkGrp#:0) 18:39:36:034 CTIOS1-ctios Trace: [call.5000.2131420951] Found CallConnection(41000.0) for device 41000. 18:39:36:034 CTIOS1-ctios Trace: [call.5000.2131420951]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:36:034 CTIOS1-ctios Trace: [call.5000.2131420951] CallConnection(41000.0) found DeviceID(51044) AgentID(05230). 18:39:36:034 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:36:034 CTIOS1-ctios Trace: Added CallConnection(41000.0). 18:39:36:034 CTIOS1-ctios Trace: [call.5000.2131420951]::CreateCallConnection(): CallConnection(41000.0) created successfully. 18:39:36:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420951]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420951 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420951 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41000 NewConnDevID:41000 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420951 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105175))) 18:39:36:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420951.51044]:eCallBeginEvent 18:39:36:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420951.41000]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:36:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420951.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:36:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420951]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420951 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41000 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420951 Trnk#:0 TrnkGrp#:0) 18:39:36:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420951.41000]:eCallDataUpdateEvent,Msk(bf0002) 18:39:36:035 CTIOS1-ctios Trace: [call.5000.2131420951] Found CallConnection(41000.0). 18:39:36:035 CTIOS1-ctios Trace: [call.5000.2131420951] Found CallConnection(41000.0). 18:39:36:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420951.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:36:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420951.41000]:eCallEstablishedEvent,Msk(bf01a6) 18:39:36:035 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:36:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420951.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:36:035 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:36:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420951]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420951 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420951) 18:39:36:036 CTIOS1-ctios Trace: [call.5000.2131420951] Found CallConnection(51044.0). 18:39:36:036 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:36:036 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:36:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420951.41000]: eCallHeldEvent,Msk(bf0126) 18:39:36:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420951.51044]: eCallHeldEvent,Msk(bf000a) 18:39:36:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420952]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420952 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41003 ConnDevID:41003 MsgID:eCallBeginEvent DvrKey:call.5000.2131420952) 18:39:36:056 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420952 18:39:36:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420952]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420952 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41003 CallngDevID:41003 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420952) 18:39:36:056 CTIOS1-ctios Trace: [call.5000.2131420952] CallConnection(41003.0) found DeviceID(41003) AgentID(). 18:39:36:056 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:36:056 CTIOS1-ctios Trace: Added CallConnection(41003.0). 18:39:36:056 CTIOS1-ctios Trace: [call.5000.2131420952]::CreateCallConnection(): CallConnection(41003.0) created successfully. 18:39:36:057 CTIOS1-ctios Trace: >>CG:[call.5000.2131420952]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420952 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420952 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41003 NewConnDevID:41003 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420952) 18:39:36:057 CTIOS1-ctios Trace: >>CG:[call.5000.2131420952]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420952 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41003 CallngDevID:41003 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420952) 18:39:36:057 CTIOS1-ctios Trace: [call.5000.2131420952] Found CallConnection(41003.0) for device 41003. 18:39:36:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420952.41003]:eCallBeginEvent,Msk(bf0002) 18:39:36:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420952.41003]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:36:057 CTIOS1-ctios Trace: >>CG:[call.5000.2131420952]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420952 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420952 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41003 NewConnDevID:41003 RCallKeyDay:151314 RCallKeyCID:207827 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420952 ICMEntUniqID:icm.151314.207827 RCallKeySeq#:1) 18:39:36:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420952.41003]:eCallDataUpdateEvent,Msk(bf0002) 18:39:36:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420952.41003]:eCallOriginatedEvent,Msk(bf0002) 18:39:36:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420952.41003]:eCallDataUpdateEvent,Msk(bf0002) 18:39:36:057 CTIOS1-ctios Trace: >>CG:[call.5000.2131420952]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420952 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41003 AlrtgDevID: CallngDevID:41003 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420952 Trnk#:0 TrnkGrp#:0) 18:39:36:057 CTIOS1-ctios Trace: [call.5000.2131420952] Found CallConnection(41003.0) for device 41003. 18:39:36:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420952.41003]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:36:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420952]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420952 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41003 AlrtgDevID:51023 CallngDevID:41003 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420952 Trnk#:0 TrnkGrp#:0) 18:39:36:059 CTIOS1-ctios Trace: [call.5000.2131420952] Found CallConnection(41003.0) for device 41003. 18:39:36:059 CTIOS1-ctios Trace: [call.5000.2131420952]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:36:059 CTIOS1-ctios Trace: [call.5000.2131420952] CallConnection(41003.0) found DeviceID(51023) AgentID(33632). 18:39:36:059 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:36:059 CTIOS1-ctios Trace: Added CallConnection(41003.0). 18:39:36:059 CTIOS1-ctios Trace: [call.5000.2131420952]::CreateCallConnection(): CallConnection(41003.0) created successfully. 18:39:36:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420952.51023]:eCallBeginEvent 18:39:36:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420952.41003]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:36:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420952.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:36:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420952]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420952 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420952 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41003 NewConnDevID:41003 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420952 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105175))) 18:39:36:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420952]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420952 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41003 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420952 Trnk#:0 TrnkGrp#:0) 18:39:36:060 CTIOS1-ctios Trace: [call.5000.2131420952] Found CallConnection(41003.0). 18:39:36:060 CTIOS1-ctios Trace: [call.5000.2131420952] Found CallConnection(41003.0). 18:39:36:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420952.41003]:eCallDataUpdateEvent,Msk(bf0002) 18:39:36:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420952.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:36:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420952.41003]:eCallEstablishedEvent,Msk(bf01a6) 18:39:36:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420952.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:36:061 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:36:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420952]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420952 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420952) 18:39:36:061 CTIOS1-ctios Trace: [call.5000.2131420952] Found CallConnection(51023.0). 18:39:36:062 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:36:062 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:36:062 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:36:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420952.41003]: eCallHeldEvent,Msk(bf0126) 18:39:36:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420952.51023]: eCallHeldEvent,Msk(bf000a) 18:39:36:092 CTIOS1-ctios Trace: >>CG:[call.5000.2131420950]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420950 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420950 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41399 NewConnDevID:41399 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420950 ecc:(...)) 18:39:36:092 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420950.41399]:eCallDataUpdateEvent,Msk(bf0126) 18:39:36:092 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420950.51073]:eCallDataUpdateEvent,Msk(bf000a) 18:39:36:093 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420950.51073]:eCallDataUpdateEvent,Msk(bf000a) 18:39:36:095 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eAvailable) 18:39:36:097 CTIOS1-ctios Trace: >>CG:[call.5000.2131420951]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420951 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420951 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41000 NewConnDevID:41000 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420951 ecc:(...)) 18:39:36:097 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420951.41000]:eCallDataUpdateEvent,Msk(bf0126) 18:39:36:097 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420951.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:36:120 CTIOS1-ctios Trace: >>CG:[call.5000.2131420952]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420952 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420952 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41003 NewConnDevID:41003 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420952 ecc:(...)) 18:39:36:120 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420952.41003]:eCallDataUpdateEvent,Msk(bf0126) 18:39:36:120 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420952.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:36:141 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:39:36:141 CTIOS1-ctios Trace: >>CG:[call.5000.46856277]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856277 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42037 ConnDevID:42037 MsgID:eCallBeginEvent DvrKey:call.5000.46856277 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105175))) 18:39:36:141 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856277 18:39:36:141 CTIOS1-ctios Trace: >>CG:[call.5000.46856277]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856277 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42037 CallngDevID:42037 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856277) 18:39:36:141 CTIOS1-ctios Trace: [call.5000.46856277] CallConnection(42037.0) found DeviceID(42037) AgentID(48558). 18:39:36:141 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:36:141 CTIOS1-ctios Trace: Added CallConnection(42037.0). 18:39:36:141 CTIOS1-ctios Trace: [call.5000.46856277]::CreateCallConnection(): CallConnection(42037.0) created successfully. 18:39:36:141 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:0) 18:39:36:141 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:39:36:142 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:36:142 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:36:142 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:36:142 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:36:142 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:36:142 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:36:142 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:36:142 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856277.42037]:eCallBeginEvent,Msk(bf0002) 18:39:36:142 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856277.42037]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:36:142 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:39:36:143 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:36:143 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:36:143 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:36:143 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:36:143 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:36:143 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:36:143 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:36:154 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:1) 18:39:36:154 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:36:154 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:36:154 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:154 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:39:36:155 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:39:36:206 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:1) 18:39:36:206 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:36:206 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:206 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:206 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:206 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:207 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:207 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:207 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:217 CTIOS1-ctios Trace: >>CG:[agent.5000.3880]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:6609 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42041 AGID:3880 AGInstr:42041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3880 AGAvailStatus:0) 18:39:36:217 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:36:217 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:36:217 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:36:217 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:36:217 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:36:217 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:36:217 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:36:218 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:36:245 CTIOS1-ctios Trace: ->RCV[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3) a=12236][call.5000.2131420950.51073]:eClearConnectionRequest 18:39:36:300 CTIOS1-ctios Trace: >>CG:[call.5000.46856277]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856277 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42037 RelDevID:42037 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856277) 18:39:36:300 CTIOS1-ctios Trace: >>CG:[call.5000.46856277]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856277 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42037 MsgID:eCallClearedEvent DvrKey:call.5000.46856277) 18:39:36:300 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856277.42037]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:36:300 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856277.42037]:eCallClearedEvent,Msk(3f0000) 18:39:36:301 CTIOS1-ctios Trace: >>CG:[call.5000.46856277]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856277 ConnDevIDTyp:0 ConnDevID:42037 MsgID:eCallEndEvent DvrKey:call.5000.46856277) 18:39:36:301 CTIOS1-ctios Trace: Removed CallConnection(42037.0). 18:39:36:301 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856277 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:36:301 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:39:36:301 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856277.42037]:eCallEndEvent 18:39:36:301 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:36:302 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:302 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:302 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:302 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:302 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:302 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:302 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:306 CTIOS1-ctios Trace: >>CG:[call.5000.2131420950]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420950 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51073 RelDevID:51073 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420950) 18:39:36:306 CTIOS1-ctios Trace: >>CG:[call.5000.2131420950]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420950 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41399 RelDevID:41399 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420950) 18:39:36:306 CTIOS1-ctios Trace: >>CG:[call.5000.2131420950]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420950 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41399 MsgID:eCallClearedEvent DvrKey:call.5000.2131420950) 18:39:36:306 CTIOS1-ctios Trace: >>CG:[call.5000.2131420950]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420950 ConnDevIDTyp:0 ConnDevID:41399 MsgID:eCallEndEvent DvrKey:call.5000.2131420950) 18:39:36:306 CTIOS1-ctios Trace: Removed CallConnection(41399.0). 18:39:36:306 CTIOS1-ctios Trace: Removed CallConnection(51073.0). 18:39:36:306 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420950 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:36:306 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:1) 18:39:36:306 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420950.41399]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:36:306 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420950.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:36:307 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420950.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:36:307 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420950.41399]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:36:307 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420950.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:36:307 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420950.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:36:307 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420950.41399]:eCallClearedEvent,Msk(3f0000) 18:39:36:307 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420950.51073]:eCallClearedEvent,Msk(3f0000) 18:39:36:307 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420950.51073]:eCallClearedEvent,Msk(3f0000) 18:39:36:307 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420950.41399]:eCallEndEvent 18:39:36:307 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420950.51073]:eCallEndEvent 18:39:36:307 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420950.51073]:eCallEndEvent 18:39:36:307 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:36:307 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:36:307 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:307 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:309 CTIOS1-ctios Trace: >>CG:[call.5000.2131420950.51073]:eClearConnectionConf(UniqObjID:call.5000.2131420950.51073 MsgID:eClearConnectionConf TgtCILClntID:FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)) 18:39:36:309 CTIOS1-ctios Trace: >>CG:[agent.5000.6635]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9158 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21174 AGID:6635 AGInstr:21174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6635 AGAvailStatus:0) 18:39:36:309 CTIOS1-ctios Trace: >>CG:[call.5000.198845557]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845557 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845557 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0812864100 NewConnDevID:0812864100 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845557 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105175))) 18:39:36:310 CTIOS1-ctios Trace: >>CG:[call.5000.198845557]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845557 ConnDevIDTyp:0 SVC#:402 SVCID:5028 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:502 SGID:5037 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21174 CallngDevID:0812864100 CalldDevID:21174 LstRedirDevID:(null) AnsDevID:21174 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845557 Trnk#:0 TrnkGrp#:0) 18:39:36:310 CTIOS1-ctios Trace: [call.5000.198845557] Found CallConnection(0812864100.1). 18:39:36:310 CTIOS1-ctios Trace: [call.5000.198845557] Found CallConnection(0812864100.1). 18:39:36:310 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:eAgentStateEvent(eTalking),Msk(0) 18:39:36:310 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6635]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:36:310 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845557.0812864100]:eCallDataUpdateEvent,Msk(bf0002) 18:39:36:310 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845557.21174]:eCallDataUpdateEvent,Msk(3f0001) 18:39:36:310 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845557.0812864100]:eCallEstablishedEvent,Msk(bf01a6) 18:39:36:310 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845557.21174]:eCallEstablishedEvent,Msk(bf01a6) 18:39:36:338 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eQueryAgentStatisticsConf(IID:32373889 PrphID:5000 AGExt:51073 AGID:12236 AGInstr:51073 UniqObjID:agent.5000.12236 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1609 LogdOnTimeTdy:9181 NotRdyTimeTdy:4649 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1609 LogdOnTimeSess:9181 NotRdyTimeSess:4649 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:16 AutoOutCallsTlkTimeSess:1375 AutoOutCallsTimeSess:2046 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:16 AutoOutCallsTlkTimeTdy:1375 AutoOutCallsTimeTdy:2046 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:36:338 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eOnNewAgentStatisticsEvent 18:39:36:355 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:1) 18:39:36:355 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:36:355 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:355 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:355 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:355 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:355 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:355 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:356 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:382 CTIOS1-ctios Trace: >>CG:[call.5000.2131420951]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420951 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420951) 18:39:36:382 CTIOS1-ctios Trace: >>CG:[call.5000.2131420951]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420951 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41000 RelDevID:41000 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420951) 18:39:36:382 CTIOS1-ctios Trace: >>CG:[call.5000.2131420951]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420951 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41000 MsgID:eCallClearedEvent DvrKey:call.5000.2131420951) 18:39:36:382 CTIOS1-ctios Trace: >>CG:[call.5000.2131420951]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420951 ConnDevIDTyp:0 ConnDevID:41000 MsgID:eCallEndEvent DvrKey:call.5000.2131420951) 18:39:36:382 CTIOS1-ctios Trace: Removed CallConnection(41000.0). 18:39:36:382 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:36:382 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420951 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:36:382 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420951.41000]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:36:382 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:36:382 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420951.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:36:383 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420951.41000]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:36:383 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420951.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:36:383 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420951.41000]:eCallClearedEvent,Msk(3f0000) 18:39:36:383 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420951.51044]:eCallClearedEvent,Msk(3f0000) 18:39:36:383 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420951.41000]:eCallEndEvent 18:39:36:383 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420951.51044]:eCallEndEvent 18:39:36:383 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:36:383 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:383 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:415 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32373890 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5158 LogdOnTimeTdy:9509 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:334 LogdOnTimeSess:764 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:36:431 CTIOS1-ctios Trace: >>CG:[agent.5000.3601]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5619 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42157 AGID:3601 AGInstr:42157 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3601 AGAvailStatus:0) 18:39:36:431 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:36:431 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:36:431 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:36:431 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:36:431 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:36:431 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:36:431 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:36:432 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:36:446 CTIOS1-ctios Trace: >>CG:[agent.5000.3880]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6609 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42041 AGID:3880 AGInstr:42041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3880 AGAvailStatus:1) 18:39:36:446 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:36:446 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:446 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:446 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:446 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:446 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:446 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:447 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:609 CTIOS1-ctios Trace: >>CG:[call.5000.2131420952]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420952 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420952) 18:39:36:609 CTIOS1-ctios Trace: >>CG:[call.5000.2131420952]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420952 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41003 RelDevID:41003 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420952) 18:39:36:609 CTIOS1-ctios Trace: >>CG:[call.5000.2131420952]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420952 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41003 MsgID:eCallClearedEvent DvrKey:call.5000.2131420952) 18:39:36:609 CTIOS1-ctios Trace: >>CG:[call.5000.2131420952]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420952 ConnDevIDTyp:0 ConnDevID:41003 MsgID:eCallEndEvent DvrKey:call.5000.2131420952) 18:39:36:610 CTIOS1-ctios Trace: Removed CallConnection(41003.0). 18:39:36:610 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:36:610 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420952 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:36:610 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:36:610 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420952.41003]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:36:610 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420952.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:36:610 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420952.41003]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:36:610 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420952.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:36:610 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420952.41003]:eCallClearedEvent,Msk(3f0000) 18:39:36:610 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420952.51023]:eCallClearedEvent,Msk(3f0000) 18:39:36:610 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420952.41003]:eCallEndEvent 18:39:36:610 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420952.51023]:eCallEndEvent 18:39:36:610 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:36:610 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:611 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:642 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32373891 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5991 LogdOnTimeTdy:9415 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5991 LogdOnTimeSess:9415 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:36:690 CTIOS1-ctios Trace: ->RCV[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4) a=48052][call.5000.46855796.42114]:eSetCallDataRequest 18:39:36:690 CTIOS1-ctios Trace: [call.5000.46855796.42114] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:36:690 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855796.42114]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:36:752 CTIOS1-ctios Trace: >>CG:[call.5000.46855796]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855796 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855796 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0943357660 CallWrpupData:WLL_1218_BillingIssue ,263 NewConnDevID:42114 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855796 ecc:(...)) 18:39:36:752 CTIOS1-ctios Trace: >>CG:[call.5000.46855796.42114]:eSetCallDataConf(UniqObjID:call.5000.46855796.42114 MsgID:eSetCallDataConf TgtCILClntID:FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)) 18:39:36:752 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855796.0943357660]:eCallDataUpdateEvent 18:39:36:752 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855796.42114]:eCallDataUpdateEvent 18:39:36:752 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855796.42114]:eCallDataUpdateEvent 18:39:36:762 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:0) 18:39:36:762 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:36:762 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:36:806 CTIOS1-ctios Trace: >>CG:[agent.5000.3601]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5619 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42157 AGID:3601 AGInstr:42157 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3601 AGAvailStatus:1) 18:39:36:806 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:36:806 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:806 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:806 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:806 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:806 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:806 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:807 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:36:971 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154710036.21024]:eSetCallDataRequest 18:39:36:986 CTIOS1-ctios Trace: [call.5000.198845557] Found CallConnection(21174.0) for device 21174. 18:39:37:030 CTIOS1-ctios Trace: >>CG:[call.5000.154710036.21024]:eSetCallDataConf(UniqObjID:call.5000.154710036.21024 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:39:37:040 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:1) 18:39:37:041 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:37:041 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:37:049 CTIOS1-ctios Trace: [call.5000.198845557] Found CallConnection(21174.0) for device 21174. 18:39:37:168 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:3 SVCID:9802 SG#:3 SGID:9786 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:51070 ANI:03225930863 UsrToUsrInfo:(null) Dialed#:45230 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207605 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207605 RCallKeySeq#:1 CallTypIDTag:5278 PreCallIIDTag:7991516) 18:39:37:168 CTIOS1-ctios Trace: <-SND[GF-D6-9905-79-4636-3556][]:eAgentPrecallEvent 18:39:37:198 CTIOS1-ctios Trace: >>CG:[agent.5000.30443]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9551 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51070 AGID:30443 AGInstr:51070 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30443 AGAvailStatus:0) 18:39:37:198 CTIOS1-ctios Trace: <-SND[GF-D6-9905-79-4636-3556][agent.5000.30443]:eAgentStateEvent(eReserved),Msk(0) 18:39:37:198 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30443]:eAgentStateEvent(eReserved),Msk(0) 18:39:37:198 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30443]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:37:198 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30443]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:37:243 CTIOS1-ctios Trace: >>CG:[agent.5000.48533]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10703 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42051 AGID:48533 AGInstr:42051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48533 AGAvailStatus:1) 18:39:37:243 CTIOS1-ctios Trace: >>CG:[call.5000.46856278]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856278 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42051 ConnDevID:42051 MsgID:eCallBeginEvent DvrKey:call.5000.46856278 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105176))) 18:39:37:243 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856278 18:39:37:243 CTIOS1-ctios Trace: >>CG:[call.5000.46856278]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856278 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42051 CallngDevID:42051 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856278) 18:39:37:243 CTIOS1-ctios Trace: [call.5000.46856278] CallConnection(42051.0) found DeviceID(42051) AgentID(48533). 18:39:37:243 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:37:243 CTIOS1-ctios Trace: Added CallConnection(42051.0). 18:39:37:243 CTIOS1-ctios Trace: [call.5000.46856278]::CreateCallConnection(): CallConnection(42051.0) created successfully. 18:39:37:243 CTIOS1-ctios Trace: >>CG:[agent.5000.48533]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10703 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42051 AGID:48533 AGInstr:42051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48533 AGAvailStatus:0) 18:39:37:243 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:eAgentStateEvent(eTalking),Msk(0) 18:39:37:243 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:eAgentStateEvent(eTalking),Msk(0) 18:39:37:243 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:244 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:244 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:244 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:244 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:244 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:244 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:244 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856278.42051]:eCallBeginEvent,Msk(bf0002) 18:39:37:244 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856278.42051]:eCallBeginEvent,Msk(bf0002) 18:39:37:244 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856278.42051]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:37:244 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856278.42051]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:37:244 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:eAgentStateEvent(eTalking),Msk(0) 18:39:37:244 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:eAgentStateEvent(eTalking),Msk(0) 18:39:37:244 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:244 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:244 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:244 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:245 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:245 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:245 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:279 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:634 SVCID:6086 SG#:635 SGID:6079 SGPri:0 MonID:0 NumNamVars:9 NumNamArrs:4 MRDID:1 AGInstr:21048 ANI:2134022310 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207659 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207659 RCallKeySeq#:1 CallTypIDTag:5112 PreCallIIDTag:7991604) 18:39:37:299 CTIOS1-ctios Trace: >>CG:[call.5000.46856279]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856279 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03225930863 DNIS:51070 Dialed#:45230 ConnDevID:03225930863 RCallKeyDay:151314 RCallKeyCID:207605 MsgID:eCallBeginEvent DvrKey:call.5000.46856279 ecc:(...) ICMEntUniqID:icm.151314.207605 RCallKeySeq#:2) 18:39:37:299 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856279 18:39:37:299 CTIOS1-ctios Trace: >>CG:[call.5000.46856279]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856279 ConnDevIDTyp:1 SVC#:3 SVCID:9802 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03225930863 AlrtgDevID:(null) CallngDevID:03225930863 CalldDevID:51070 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856279 Trnk#:0 TrnkGrp#:0) 18:39:37:299 CTIOS1-ctios Trace: [call.5000.46856279]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03225930863. 18:39:37:299 CTIOS1-ctios Trace: CallConnection(03225930863.1) created AgentObject (Device) for DeviceID(03225930863). 18:39:37:299 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:37:299 CTIOS1-ctios Trace: Added CallConnection(03225930863.1). 18:39:37:299 CTIOS1-ctios Trace: [call.5000.46856279]::CreateCallConnection(): CallConnection(03225930863.1) created successfully. 18:39:37:299 CTIOS1-ctios Trace: >>CG:[call.5000.46856279]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856279 ConnDevIDTyp:1 SVC#:3 SVCID:9802 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:3 SGID:9786 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03225930863 AlrtgDevID:51070 CallngDevID:03225930863 CalldDevID:51070 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856279 Trnk#:0 TrnkGrp#:0) 18:39:37:299 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856279.03225930863]:eCallBeginEvent 18:39:37:299 CTIOS1-ctios Trace: [call.5000.46856279] Found CallConnection(03225930863.1) for device 03225930863. 18:39:37:299 CTIOS1-ctios Trace: [call.5000.46856279]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51070. 18:39:37:299 CTIOS1-ctios Trace: [call.5000.46856279] CallConnection(03225930863.1) found DeviceID(51070) AgentID(30443). 18:39:37:299 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:37:299 CTIOS1-ctios Trace: Added CallConnection(03225930863.1). 18:39:37:299 CTIOS1-ctios Trace: [call.5000.46856279]::CreateCallConnection(): CallConnection(03225930863.1) created successfully. 18:39:37:299 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856279.03225930863]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:37:299 CTIOS1-ctios Trace: <-SND[GF-D6-9905-79-4636-3556][call.5000.46856279.51070]:eCallBeginEvent 18:39:37:300 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856279.51070]:eCallBeginEvent 18:39:37:300 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856279.03225930863]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:37:300 CTIOS1-ctios Trace: <-SND[GF-D6-9905-79-4636-3556][call.5000.46856279.51070]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:37:300 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856279.51070]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:37:310 CTIOS1-ctios Trace: >>CG:[agent.5000.9557]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9373 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21048 AGID:9557 AGInstr:21048 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9557 AGAvailStatus:0) 18:39:37:310 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9557]:eAgentStateEvent(eReserved),Msk(0) 18:39:37:373 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845557.21174]:eSetCallDataRequest 18:39:37:399 CTIOS1-ctios Trace: >>CG:[call.5000.198845560]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845560 CallTyp:2 ConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 ANI:2134022310 DNIS:21048 Dialed#:45433 ConnDevID:2134022310 RCallKeyDay:151314 RCallKeyCID:207659 MsgID:eCallBeginEvent DvrKey:call.5000.198845560 ecc:(...) ICMEntUniqID:icm.151314.207659 RCallKeySeq#:2) 18:39:37:399 CTIOS1-ctios Trace: >>CG:[call.5000.198845560]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845560 ConnDevIDTyp:1 SVC#:634 SVCID:6086 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2134022310 AlrtgDevID:(null) CallngDevID:2134022310 CalldDevID:21048 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845560 Trnk#:0 TrnkGrp#:0) 18:39:37:399 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845560 18:39:37:399 CTIOS1-ctios Trace: [call.5000.198845560]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 2134022310. 18:39:37:399 CTIOS1-ctios Trace: CallConnection(2134022310.1) created AgentObject (Device) for DeviceID(2134022310). 18:39:37:399 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:37:399 CTIOS1-ctios Trace: Added CallConnection(2134022310.1). 18:39:37:399 CTIOS1-ctios Trace: [call.5000.198845560]::CreateCallConnection(): CallConnection(2134022310.1) created successfully. 18:39:37:399 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845560.2134022310]:eCallBeginEvent 18:39:37:399 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845560.2134022310]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:37:400 CTIOS1-ctios Trace: >>CG:[call.5000.198845560]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845560 ConnDevIDTyp:1 SVC#:634 SVCID:6086 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:635 SGID:6079 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2134022310 AlrtgDevID:21048 CallngDevID:2134022310 CalldDevID:21048 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845560 Trnk#:0 TrnkGrp#:0) 18:39:37:400 CTIOS1-ctios Trace: [call.5000.198845560] Found CallConnection(2134022310.1) for device 2134022310. 18:39:37:400 CTIOS1-ctios Trace: [call.5000.198845560]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21048. 18:39:37:400 CTIOS1-ctios Trace: [call.5000.198845560] CallConnection(2134022310.1) found DeviceID(21048) AgentID(9557). 18:39:37:400 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:37:400 CTIOS1-ctios Trace: Added CallConnection(2134022310.1). 18:39:37:400 CTIOS1-ctios Trace: [call.5000.198845560]::CreateCallConnection(): CallConnection(2134022310.1) created successfully. 18:39:37:400 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845560.21048]:eCallBeginEvent 18:39:37:400 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845560.2134022310]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:37:400 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845560.21048]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:37:406 CTIOS1-ctios Trace: >>CG:[call.5000.46856280]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856280 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:9103007646339 DNIS:42701 ConnDevID:9103007646339 MsgID:eCallBeginEvent DvrKey:call.5000.46856280) 18:39:37:406 CTIOS1-ctios Trace: >>CG:[call.5000.46856280]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856280 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9103007646339 AlrtgDevID:(null) CallngDevID:9103007646339 CalldDevID:42701 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856280 Trnk#:0 TrnkGrp#:0) 18:39:37:406 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856280 18:39:37:407 CTIOS1-ctios Trace: [call.5000.46856280]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9103007646339. 18:39:37:407 CTIOS1-ctios Trace: CallConnection(9103007646339.1) created AgentObject (Device) for DeviceID(9103007646339). 18:39:37:407 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:37:407 CTIOS1-ctios Trace: Added CallConnection(9103007646339.1). 18:39:37:407 CTIOS1-ctios Trace: [call.5000.46856280]::CreateCallConnection(): CallConnection(9103007646339.1) created successfully. 18:39:37:407 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856280.9103007646339]:eCallBeginEvent 18:39:37:407 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856280.9103007646339]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:37:407 CTIOS1-ctios Trace: >>CG:[call.5000.46856280]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856280 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:420 SGID:8583 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:9103007646339 AlrtgDevID:42701 CallngDevID:9103007646339 CalldDevID:42701 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856280 Trnk#:0 TrnkGrp#:0) 18:39:37:407 CTIOS1-ctios Trace: [call.5000.46856280] Found CallConnection(9103007646339.1) for device 9103007646339. 18:39:37:407 CTIOS1-ctios Trace: [call.5000.46856280]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42701. 18:39:37:407 CTIOS1-ctios Trace: [call.5000.46856280] CallConnection(9103007646339.1) found DeviceID(42701) AgentID(48325). 18:39:37:407 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:37:407 CTIOS1-ctios Trace: Added CallConnection(9103007646339.1). 18:39:37:407 CTIOS1-ctios Trace: [call.5000.46856280]::CreateCallConnection(): CallConnection(9103007646339.1) created successfully. 18:39:37:407 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856280.42701]:eCallBeginEvent 18:39:37:407 CTIOS1-ctios Trace: [call.5000.2131420861.42701] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:39:37:407 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856280.9103007646339]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:37:408 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856280.42701]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:39:37:434 CTIOS1-ctios Trace: >>CG:[call.5000.198845557.21174]:eSetCallDataConf(UniqObjID:call.5000.198845557.21174 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:39:37:439 CTIOS1-ctios Trace: ->RCV[F-D2-12160-9004 a=6261][agent.5000.6261]:eSetAgentStateRequest(eNotReady) 18:39:37:453 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eNotReady) 18:39:37:455 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:2 SVCID:9801 SG#:2 SGID:9785 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42537 ANI:03475493168 UsrToUsrInfo:(null) Dialed#:45230 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207693 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207693 RCallKeySeq#:1 CallTypIDTag:5272 PreCallIIDTag:7991661) 18:39:37:455 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:37:469 CTIOS1-ctios Trace: >>CG:[call.5000.46856280]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856280 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856280 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ANI:103007646339 ConnDevID:9103007646339 NewConnDevID:9103007646339 RCallKeyDay:151314 RCallKeyCID:202415 CustPh#:103007646339 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856280 ecc:(...) ICMEntUniqID:icm.151314.202415 RCallKeySeq#:1) 18:39:37:469 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856280.9103007646339]:eCallDataUpdateEvent,Msk(bf0002) 18:39:37:469 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856280.42701]:eCallDataUpdateEvent,Msk(3c0001) 18:39:37:475 CTIOS1-ctios Trace: >>CG:[call.5000.46856280]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856280 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856280 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ConnDevID:9103007646339 NewConnDevID:9103007646339 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856280 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105177))) 18:39:37:475 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856280.9103007646339]:eCallDataUpdateEvent,Msk(bf0002) 18:39:37:475 CTIOS1-ctios Trace: >>CG:[call.5000.46856280]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856280 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:420 SGID:8583 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42701 CallngDevID:9103007646339 CalldDevID:42701 LstRedirDevID:(null) AnsDevID:42701 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856280 Trnk#:0 TrnkGrp#:0) 18:39:37:475 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856280.42701]:eCallDataUpdateEvent,Msk(3c0001) 18:39:37:475 CTIOS1-ctios Trace: [call.5000.46856280] Found CallConnection(9103007646339.1). 18:39:37:475 CTIOS1-ctios Trace: [call.5000.46856280] Found CallConnection(9103007646339.1). 18:39:37:475 CTIOS1-ctios Trace: [call.5000.2131420861.42701] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1800 18:39:37:475 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856280.9103007646339]:eCallEstablishedEvent,Msk(bf01a6) 18:39:37:475 CTIOS1-ctios Trace: [call.5000.2131420861.42701] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1a40 18:39:37:475 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856280.42701]:eCallEstablishedEvent,Msk(3c1a40) 18:39:37:476 CTIOS1-ctios Trace: [call.5000.46856280] Found CallConnection(42701.0) for device 42701. 18:39:37:486 CTIOS1-ctios Trace: >>CG:[agent.5000.48062]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9901 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42537 AGID:48062 AGInstr:42537 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48062 AGAvailStatus:0) 18:39:37:486 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48062]:eAgentStateEvent(eReserved),Msk(0) 18:39:37:486 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48062]:eAgentStateEvent(eReserved),Msk(0) 18:39:37:486 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48062]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:37:487 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48062]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:37:527 CTIOS1-ctios Trace: >>CG:[call.5000.46856283]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856283 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03475493168 DNIS:42537 Dialed#:45230 ConnDevID:03475493168 RCallKeyDay:151314 RCallKeyCID:207693 MsgID:eCallBeginEvent DvrKey:call.5000.46856283 ecc:(...) ICMEntUniqID:icm.151314.207693 RCallKeySeq#:2) 18:39:37:527 CTIOS1-ctios Trace: >>CG:[call.5000.46856283]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856283 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03475493168 AlrtgDevID:(null) CallngDevID:03475493168 CalldDevID:42537 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856283 Trnk#:0 TrnkGrp#:0) 18:39:37:527 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856283 18:39:37:527 CTIOS1-ctios Trace: [call.5000.46856283]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03475493168. 18:39:37:527 CTIOS1-ctios Trace: CallConnection(03475493168.1) created AgentObject (Device) for DeviceID(03475493168). 18:39:37:527 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:37:527 CTIOS1-ctios Trace: Added CallConnection(03475493168.1). 18:39:37:527 CTIOS1-ctios Trace: [call.5000.46856283]::CreateCallConnection(): CallConnection(03475493168.1) created successfully. 18:39:37:527 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856283.03475493168]:eCallBeginEvent 18:39:37:528 CTIOS1-ctios Trace: >>CG:[call.5000.46856283]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856283 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:2 SGID:9785 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03475493168 AlrtgDevID:42537 CallngDevID:03475493168 CalldDevID:42537 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856283 Trnk#:0 TrnkGrp#:0) 18:39:37:528 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856283.03475493168]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:37:528 CTIOS1-ctios Trace: [call.5000.46856283] Found CallConnection(03475493168.1) for device 03475493168. 18:39:37:528 CTIOS1-ctios Trace: [call.5000.46856283]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42537. 18:39:37:528 CTIOS1-ctios Trace: [call.5000.46856283] CallConnection(03475493168.1) found DeviceID(42537) AgentID(48062). 18:39:37:528 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:37:528 CTIOS1-ctios Trace: Added CallConnection(03475493168.1). 18:39:37:528 CTIOS1-ctios Trace: [call.5000.46856283]::CreateCallConnection(): CallConnection(03475493168.1) created successfully. 18:39:37:528 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856283.42537]:eCallBeginEvent 18:39:37:528 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856283.42537]:eCallBeginEvent 18:39:37:528 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856283.03475493168]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:37:528 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856283.42537]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:37:528 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856283.42537]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:37:535 CTIOS1-ctios Trace: [call.5000.46856280] Found CallConnection(42701.0) for device 42701. 18:39:37:546 CTIOS1-ctios Trace: >>CG:[call.5000.46856278]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856278 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42051 RelDevID:42051 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856278) 18:39:37:546 CTIOS1-ctios Trace: >>CG:[call.5000.46856278]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856278 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42051 MsgID:eCallClearedEvent DvrKey:call.5000.46856278) 18:39:37:546 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856278.42051]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:37:546 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856278.42051]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:37:546 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856278.42051]:eCallClearedEvent,Msk(3f0000) 18:39:37:546 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856278.42051]:eCallClearedEvent,Msk(3f0000) 18:39:37:546 CTIOS1-ctios Trace: >>CG:[call.5000.46856278]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856278 ConnDevIDTyp:0 ConnDevID:42051 MsgID:eCallEndEvent DvrKey:call.5000.46856278) 18:39:37:546 CTIOS1-ctios Trace: Removed CallConnection(42051.0). 18:39:37:546 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856278 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:37:546 CTIOS1-ctios Trace: >>CG:[agent.5000.48533]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10703 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42051 AGID:48533 AGInstr:42051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48533 AGAvailStatus:1) 18:39:37:546 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856278.42051]:eCallEndEvent 18:39:37:546 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856278.42051]:eCallEndEvent 18:39:37:546 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:37:546 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:37:546 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:37:547 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:37:547 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:37:547 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:37:547 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:37:547 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:37:547 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:37:576 CTIOS1-ctios Trace: >>CG:[agent.5000.48533]:eQueryAgentStatisticsConf(IID:32373897 PrphID:5000 AGExt:42051 AGID:48533 AGInstr:42051 UniqObjID:agent.5000.48533 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1503 LogdOnTimeTdy:5858 NotRdyTimeTdy:32 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:27 HdlCallsTlkTimeTdy:4088 HdlCallsTimeTdy:4278 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1503 LogdOnTimeSess:5858 NotRdyTimeSess:32 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:27 HdlCallsTlkTimeSess:4088 HdlCallsTimeSess:4278 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:43 IntCallsTimeSess:26 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:43 IntCallsTimeTdy:26 HdlCallsAftCallTimeSess:190 HdlCallsAftCallTimeTdy:190 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:39:37:577 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:eOnNewAgentStatisticsEvent 18:39:37:577 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.46856280.42701]:eSetCallDataRequest 18:39:37:579 CTIOS1-ctios Trace: >>CG:[call.5000.2131420861]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420861 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42701 RelDevID:42701 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420861) 18:39:37:579 CTIOS1-ctios Trace: [call.5000.2131420861.42701] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:39:37:579 CTIOS1-ctios Trace: [call.5000.46856280.42701] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:39:37:579 CTIOS1-ctios Trace: >>CG:[call.5000.2131420861]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420861 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41141 RelDevID:41141 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420861) 18:39:37:580 CTIOS1-ctios Trace: >>CG:[call.5000.2131420861]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420861 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41141 MsgID:eCallClearedEvent DvrKey:call.5000.2131420861) 18:39:37:580 CTIOS1-ctios Trace: >>CG:[call.5000.2131420861]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420861 ConnDevIDTyp:0 ConnDevID:41141 MsgID:eCallEndEvent DvrKey:call.5000.2131420861) 18:39:37:580 CTIOS1-ctios Trace: [call.5000.2131420861.42701] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:39:37:580 CTIOS1-ctios Trace: [call.5000.46856280.42701] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:39:37:580 CTIOS1-ctios Trace: Removed CallConnection(41141.0). 18:39:37:580 CTIOS1-ctios Trace: Removed CallConnection(42701.0). 18:39:37:580 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420861 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:37:580 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420861.41141]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:37:580 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420861.42701]:eCallConnectionClearedEvent,Msk(3c0000) 18:39:37:580 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420861.41141]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:37:580 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420861.42701]:eCallConnectionClearedEvent,Msk(3c0000) 18:39:37:580 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420861.41141]:eCallClearedEvent,Msk(3f0000) 18:39:37:580 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420861.42701]:eCallClearedEvent,Msk(3c0000) 18:39:37:580 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420861.41141]:eCallEndEvent 18:39:37:580 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420861.42701]:eCallEndEvent 18:39:37:594 CTIOS1-ctios Trace: >>CG:[agent.5000.6261]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5929 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21207 AGID:6261 AGInstr:21207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6261 AGAvailStatus:0) 18:39:37:594 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6261]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:37:594 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][agent.5000.6261]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:37:594 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6261]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:37:594 CTIOS1-ctios Trace: >>CG:[agent.5000.6261]:eSetAgentStateConf(UniqObjID:agent.5000.6261 MsgID:eSetAgentStateConf TgtCILClntID:F-D2-12160-9004) 18:39:37:594 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][agent.5000.6261]:eSetAgentStateConf 18:39:37:604 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:0) 18:39:37:605 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:37:605 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:37:605 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:37:605 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:39:37:605 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:39:37:638 CTIOS1-ctios Trace: ->RCV[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4) a=48052][agent.5000.48052]:eSetAgentStateRequest(eAvailable) 18:39:37:643 CTIOS1-ctios Trace: >>CG:[call.5000.46856280]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856280 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856280 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ConnDevID:9103007646339 NewConnDevID:9103007646339 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856280 ecc:(...)) 18:39:37:643 CTIOS1-ctios Trace: >>CG:[call.5000.46856280.42701]:eSetCallDataConf(UniqObjID:call.5000.46856280.42701 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:39:37:643 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856280.9103007646339]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:37:643 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856280.42701]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:37:644 CTIOS1-ctios Trace: ->RCV[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4) a=48324][agent.5000.48324]:eSetAgentStateRequest(eAvailable) 18:39:37:698 CTIOS1-ctios Trace: >>CG:[call.5000.46855796]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855796 ConnDevIDTyp:0 ConnDevID:42114 MsgID:eCallEndEvent DvrKey:call.5000.46855796) 18:39:37:698 CTIOS1-ctios Trace: Removed CallConnection(0943357660.1). 18:39:37:698 CTIOS1-ctios Trace: Removed CallConnection(42114.0). 18:39:37:698 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855796 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:37:698 CTIOS1-ctios Trace: >>CG:[agent.5000.48052]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9891 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42114 AGID:48052 AGInstr:42114 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48052 AGAvailStatus:1) 18:39:37:698 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855796.0943357660]:eCallEndEvent 18:39:37:698 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855796.42114]:eCallEndEvent 18:39:37:698 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855796.42114]:eCallEndEvent 18:39:37:698 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:37:698 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:37:699 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:37:699 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:37:699 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:37:699 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:37:699 CTIOS1-ctios Trace: >>CG:[agent.5000.48052]:eSetAgentStateConf(UniqObjID:agent.5000.48052 MsgID:eSetAgentStateConf TgtCILClntID:FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)) 18:39:37:699 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:37:699 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48052]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:37:699 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:37:699 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:eSetAgentStateConf 18:39:37:704 CTIOS1-ctios Trace: >>CG:[call.5000.46855846]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855846 ConnDevIDTyp:0 ConnDevID:42525 MsgID:eCallEndEvent DvrKey:call.5000.46855846) 18:39:37:704 CTIOS1-ctios Trace: Removed CallConnection(03238335798.1). 18:39:37:704 CTIOS1-ctios Trace: Removed CallConnection(42525.0). 18:39:37:704 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855846 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:37:705 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855846.03238335798]:eCallEndEvent 18:39:37:705 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855846.42525]:eCallEndEvent 18:39:37:705 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855846.42525]:eCallEndEvent 18:39:37:705 CTIOS1-ctios Trace: >>CG:[agent.5000.48324]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10329 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42525 AGID:48324 AGInstr:42525 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48324 AGAvailStatus:1) 18:39:37:705 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48324]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:37:705 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48324]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:37:705 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48324]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:37:705 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48324]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:37:705 CTIOS1-ctios Trace: >>CG:[agent.5000.48324]:eSetAgentStateConf(UniqObjID:agent.5000.48324 MsgID:eSetAgentStateConf TgtCILClntID:FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)) 18:39:37:705 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48324]:eSetAgentStateConf 18:39:37:707 CTIOS1-ctios Trace: >>CG:[call.5000.46856284]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856284 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:9703321315442 DNIS:21059 ConnDevID:9703321315442 MsgID:eCallBeginEvent DvrKey:call.5000.46856284) 18:39:37:707 CTIOS1-ctios Trace: >>CG:[call.5000.46856284]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856284 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9703321315442 AlrtgDevID:(null) CallngDevID:9703321315442 CalldDevID:21059 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856284 Trnk#:0 TrnkGrp#:0) 18:39:37:707 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856284 18:39:37:707 CTIOS1-ctios Trace: [call.5000.46856284]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9703321315442. 18:39:37:707 CTIOS1-ctios Trace: CallConnection(9703321315442.1) created AgentObject (Device) for DeviceID(9703321315442). 18:39:37:707 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:37:707 CTIOS1-ctios Trace: Added CallConnection(9703321315442.1). 18:39:37:707 CTIOS1-ctios Trace: [call.5000.46856284]::CreateCallConnection(): CallConnection(9703321315442.1) created successfully. 18:39:37:707 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856284.9703321315442]:eCallBeginEvent 18:39:37:707 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856284.9703321315442]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:37:707 CTIOS1-ctios Trace: >>CG:[call.5000.46856284]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856284 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:401 SGID:11225 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:9703321315442 AlrtgDevID:21059 CallngDevID:9703321315442 CalldDevID:21059 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856284 Trnk#:0 TrnkGrp#:0) 18:39:37:708 CTIOS1-ctios Trace: [call.5000.46856284] Found CallConnection(9703321315442.1) for device 9703321315442. 18:39:37:708 CTIOS1-ctios Trace: [call.5000.46856284]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21059. 18:39:37:708 CTIOS1-ctios Trace: [call.5000.46856284] CallConnection(9703321315442.1) found DeviceID(21059) AgentID(055146). 18:39:37:708 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:37:708 CTIOS1-ctios Trace: Added CallConnection(9703321315442.1). 18:39:37:708 CTIOS1-ctios Trace: [call.5000.46856284]::CreateCallConnection(): CallConnection(9703321315442.1) created successfully. 18:39:37:708 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856284.21059]:eCallBeginEvent 18:39:37:708 CTIOS1-ctios Trace: [call.5000.2131420926.21059] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:39:37:708 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856284.9703321315442]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:37:708 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856284.21059]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:39:37:710 CTIOS1-ctios Trace: ->RCV[FK6-107-4622-4400-dotNET_Sess(31914638)_EvtThd(4) a=48622][call.5000.198845354.42590]:eSetCallDataRequest 18:39:37:710 CTIOS1-ctios Trace: [call.5000.198845354.42590] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:37:710 CTIOS1-ctios Trace: <-SND[FK6-107-4622-4400-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845354.42590]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:37:729 CTIOS1-ctios Trace: >>CG:[agent.5000.48052]:eQueryAgentStatisticsConf(IID:32373901 PrphID:5000 AGExt:42114 AGID:48052 AGInstr:42114 UniqObjID:agent.5000.48052 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:656 LogdOnTimeTdy:5724 NotRdyTimeTdy:1627 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:22 HdlCallsTlkTimeTdy:3279 HdlCallsTimeTdy:3419 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:656 LogdOnTimeSess:5724 NotRdyTimeSess:1627 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:22 HdlCallsTlkTimeSess:3279 HdlCallsTimeSess:3419 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:140 HdlCallsAftCallTimeTdy:140 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:39:37:729 CTIOS1-ctios Trace: <-SND[FN7-103-DA95-6016-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48052]:eOnNewAgentStatisticsEvent 18:39:37:737 CTIOS1-ctios Trace: >>CG:[agent.5000.48324]:eQueryAgentStatisticsConf(IID:32373902 PrphID:5000 AGExt:42525 AGID:48324 AGInstr:42525 UniqObjID:agent.5000.48324 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:244 LogdOnTimeTdy:6267 NotRdyTimeTdy:149 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:29 HdlCallsTlkTimeTdy:2873 HdlCallsTimeTdy:3059 IncCallsHldTdy:1 IncCallsHldTimeTdy:33 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:244 LogdOnTimeSess:6267 NotRdyTimeSess:149 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:26 HdlCallsTlkTimeSess:2465 HdlCallsTimeSess:2633 IncCallsHldSess:1 IncCallsHldTimeSess:33 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:135 HdlCallsAftCallTimeTdy:153 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:39:37:737 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48324]:eOnNewAgentStatisticsEvent 18:39:37:741 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eAvailable) 18:39:37:769 CTIOS1-ctios Trace: >>CG:[call.5000.46856284]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856284 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856284 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5083 QryRuleID:5086 ANI:703321315442 ConnDevID:9703321315442 NewConnDevID:9703321315442 RCallKeyDay:151314 RCallKeyCID:202416 CustPh#:703321315442 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856284 ecc:(...) ICMEntUniqID:icm.151314.202416 RCallKeySeq#:1) 18:39:37:769 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856284.9703321315442]:eCallDataUpdateEvent,Msk(bf0002) 18:39:37:769 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856284.21059]:eCallDataUpdateEvent,Msk(3c0001) 18:39:37:770 CTIOS1-ctios Trace: >>CG:[call.5000.198845354]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845354 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845354 NewConnDevIDTyp:0 NumNamVars:13 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81155 ConnDevID:855611034 CallWrpupData:1236_0800_789_789 EVO Activation ,112 NewConnDevID:42590 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845354 ecc:(...)) 18:39:37:771 CTIOS1-ctios Trace: >>CG:[call.5000.198845354.42590]:eSetCallDataConf(UniqObjID:call.5000.198845354.42590 MsgID:eSetCallDataConf TgtCILClntID:FK6-107-4622-4400-dotNET_Sess(31914638)_EvtThd(4)) 18:39:37:771 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845354.855611034]:eCallDataUpdateEvent 18:39:37:771 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845354.42590]:eCallDataUpdateEvent 18:39:37:771 CTIOS1-ctios Trace: <-SND[FK6-107-4622-4400-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845354.42590]:eCallDataUpdateEvent 18:39:37:803 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:1) 18:39:37:803 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:37:803 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:37:803 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:37:804 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:39:37:804 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:39:37:868 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:39:37:868 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:39:37:868 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:868 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:868 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:868 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:868 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:868 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:868 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:868 CTIOS1-ctios Trace: >>CG:[call.5000.46856285]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856285 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42072 ConnDevID:42072 MsgID:eCallBeginEvent DvrKey:call.5000.46856285 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105177))) 18:39:37:869 CTIOS1-ctios Trace: >>CG:[call.5000.46856285]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856285 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42072 CallngDevID:42072 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856285) 18:39:37:869 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856285 18:39:37:869 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:0) 18:39:37:869 CTIOS1-ctios Trace: [call.5000.46856285] CallConnection(42072.0) found DeviceID(42072) AgentID(48155). 18:39:37:869 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:37:869 CTIOS1-ctios Trace: Added CallConnection(42072.0). 18:39:37:869 CTIOS1-ctios Trace: [call.5000.46856285]::CreateCallConnection(): CallConnection(42072.0) created successfully. 18:39:37:869 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856285.42072]:eCallBeginEvent,Msk(bf0002) 18:39:37:869 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856285.42072]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:37:869 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:39:37:869 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:869 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207834 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207834 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991881) 18:39:37:869 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:869 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:869 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:870 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:870 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:870 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51073 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207835 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207835 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991882) 18:39:37:870 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:37:870 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][]:eAgentPrecallEvent 18:39:37:870 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:401 SGID:11225 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:21136 ANI:(null) UsrToUsrInfo:(null) Dialed#:45403 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207836 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207836 RCallKeySeq#:0 CallTypIDTag:5364 PreCallIIDTag:7991883) 18:39:37:870 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:37:870 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207837 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207837 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991884) 18:39:37:891 CTIOS1-ctios Trace: >>CG:[call.5000.46856284]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856284 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856284 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5083 QryRuleID:5086 ConnDevID:9703321315442 NewConnDevID:9703321315442 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856284 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105177))) 18:39:37:891 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856284.9703321315442]:eCallDataUpdateEvent,Msk(bf0002) 18:39:37:891 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856284.21059]:eCallDataUpdateEvent,Msk(3c0001) 18:39:37:892 CTIOS1-ctios Trace: >>CG:[call.5000.46856284]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856284 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:401 SGID:11225 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:21059 CallngDevID:9703321315442 CalldDevID:21059 LstRedirDevID:(null) AnsDevID:21059 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856284 Trnk#:0 TrnkGrp#:0) 18:39:37:892 CTIOS1-ctios Trace: [call.5000.46856284] Found CallConnection(9703321315442.1). 18:39:37:892 CTIOS1-ctios Trace: [call.5000.46856284] Found CallConnection(9703321315442.1). 18:39:37:892 CTIOS1-ctios Trace: >>CG:[call.5000.46855626]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855626 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855626 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81142 ConnDevID:912550911 CallWrpupData:BB_1218_RepeatedCallforsamecomplaint ,2 NewConnDevID:42227 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855626 ecc:(...)) 18:39:37:892 CTIOS1-ctios Trace: [call.5000.2131420926.21059] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1800 18:39:37:892 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856284.9703321315442]:eCallEstablishedEvent,Msk(bf01a6) 18:39:37:892 CTIOS1-ctios Trace: [call.5000.2131420926.21059] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1a40 18:39:37:892 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856284.21059]:eCallEstablishedEvent,Msk(3c1a40) 18:39:37:892 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855626.912550911]:eCallDataUpdateEvent 18:39:37:892 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855626.42227]:eCallDataUpdateEvent 18:39:37:901 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:37:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:37:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:37:901 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:37:901 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:0) 18:39:37:902 CTIOS1-ctios Trace: >>CG:[agent.5000.6039]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:5342 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21136 AGID:6039 AGInstr:21136 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6039 AGAvailStatus:0) 18:39:37:902 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eReserved),Msk(0) 18:39:37:902 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:37:902 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eReserved),Msk(0) 18:39:37:902 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:37:902 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:37:902 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6039]:eAgentStateEvent(eReserved),Msk(0) 18:39:37:902 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6039]:eAgentStateEvent(eReserved),Msk(0) 18:39:37:902 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6039]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:37:902 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:37:902 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:37:903 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:37:921 CTIOS1-ctios Trace: [call.5000.46856284] Found CallConnection(21059.0) for device 21059. 18:39:37:925 CTIOS1-ctios Trace: [call.5000.46856284] Found CallConnection(21059.0) for device 21059. 18:39:37:932 CTIOS1-ctios Trace: ->RCV[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4) a=36352][call.5000.198845546.21171]:eHoldCallRequest 18:39:37:992 CTIOS1-ctios Trace: >>CG:[call.5000.46856285]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856285 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42072 RelDevID:42072 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856285) 18:39:37:992 CTIOS1-ctios Trace: >>CG:[call.5000.46856285]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856285 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42072 MsgID:eCallClearedEvent DvrKey:call.5000.46856285) 18:39:37:992 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856285.42072]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:37:992 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856285.42072]:eCallClearedEvent,Msk(3f0000) 18:39:37:992 CTIOS1-ctios Trace: >>CG:[call.5000.46856285]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856285 ConnDevIDTyp:0 ConnDevID:42072 MsgID:eCallEndEvent DvrKey:call.5000.46856285) 18:39:37:992 CTIOS1-ctios Trace: Removed CallConnection(42072.0). 18:39:37:992 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856285 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:37:992 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:39:37:992 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856285.42072]:eCallEndEvent 18:39:37:992 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:37:993 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:37:993 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:37:993 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:37:993 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:37:993 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:37:993 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:37:993 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:38:016 CTIOS1-ctios Trace: ->RCV[F-D2-12160-9004 a=6261][agent.5000.6261]:eSetAgentStateRequest(eAvailable) 18:39:38:020 CTIOS1-ctios Trace: >>CG:[call.5000.2131420926]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420926 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21059 RelDevID:21059 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420926) 18:39:38:020 CTIOS1-ctios Trace: >>CG:[call.5000.2131420926]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420926 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41224 RelDevID:41224 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420926) 18:39:38:020 CTIOS1-ctios Trace: [call.5000.2131420926.21059] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:39:38:020 CTIOS1-ctios Trace: [call.5000.46856284.21059] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:39:38:020 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420926.41224]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:38:020 CTIOS1-ctios Trace: >>CG:[call.5000.2131420926]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420926 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41224 MsgID:eCallClearedEvent DvrKey:call.5000.2131420926) 18:39:38:020 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420926.21059]:eCallConnectionClearedEvent,Msk(3c0000) 18:39:38:020 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420926.41224]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:38:020 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420926.21059]:eCallConnectionClearedEvent,Msk(3c0000) 18:39:38:020 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420926.41224]:eCallClearedEvent,Msk(3f0000) 18:39:38:021 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420926.21059]:eCallClearedEvent,Msk(3c0000) 18:39:38:024 CTIOS1-ctios Trace: >>CG:[call.5000.2131420926]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420926 ConnDevIDTyp:0 ConnDevID:41224 MsgID:eCallEndEvent DvrKey:call.5000.2131420926) 18:39:38:024 CTIOS1-ctios Trace: [call.5000.2131420926.21059] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:39:38:024 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420926.41224]:eCallEndEvent 18:39:38:024 CTIOS1-ctios Trace: [call.5000.46856284.21059] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:39:38:024 CTIOS1-ctios Trace: Removed CallConnection(41224.0). 18:39:38:024 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420926.21059]:eCallEndEvent 18:39:38:024 CTIOS1-ctios Trace: Removed CallConnection(21059.0). 18:39:38:024 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420926 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:38:027 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eQueryAgentStatisticsConf(IID:32373906 PrphID:5000 AGExt:42072 AGID:48155 AGInstr:42072 UniqObjID:agent.5000.48155 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:7266 LogdOnTimeTdy:20432 NotRdyTimeTdy:3313 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:59 HdlCallsTlkTimeTdy:9412 HdlCallsTimeTdy:9743 IncCallsHldTdy:1 IncCallsHldTimeTdy:53 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:4351 LogdOnTimeSess:9677 NotRdyTimeSess:2038 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:17 HdlCallsTlkTimeSess:3112 HdlCallsTimeSess:3224 IncCallsHldSess:1 IncCallsHldTimeSess:53 IntCallsSess:268 IntCallsTimeSess:87 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:315 IntCallsTimeTdy:123 HdlCallsAftCallTimeSess:59 HdlCallsAftCallTimeTdy:278 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess 18:39:38:028 CTIOS1-ctios Trace: [call.5000.198845546] Found CallConnection(21171.0) for device 21171. 18:39:38:028 CTIOS1-ctios Trace: [call.5000.198845546] Found CallConnection(21171.0) for device 21171. 18:39:38:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420953]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420953 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41015 ConnDevID:41015 MsgID:eCallBeginEvent DvrKey:call.5000.2131420953) 18:39:38:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420953]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420953 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41015 CallngDevID:41015 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420953) 18:39:38:045 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420953 18:39:38:045 CTIOS1-ctios Trace: [call.5000.2131420953] CallConnection(41015.0) found DeviceID(41015) AgentID(). 18:39:38:045 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:38:045 CTIOS1-ctios Trace: Added CallConnection(41015.0). 18:39:38:045 CTIOS1-ctios Trace: [call.5000.2131420953]::CreateCallConnection(): CallConnection(41015.0) created successfully. 18:39:38:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420953.41015]:eCallBeginEvent,Msk(bf0002) 18:39:38:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420953.41015]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:38:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420953]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420953 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420953 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41015 NewConnDevID:41015 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420953) 18:39:38:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420953.41015]:eCallDataUpdateEvent,Msk(bf0002) 18:39:38:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420953]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420953 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41015 CallngDevID:41015 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420953) 18:39:38:050 CTIOS1-ctios Trace: [call.5000.2131420953] Found CallConnection(41015.0) for device 41015. 18:39:38:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420953.41015]:eCallOriginatedEvent,Msk(bf0002) 18:39:38:054 CTIOS1-ctios Trace: >>CG:[call.5000.2131420953]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420953 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420953 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41015 NewConnDevID:41015 RCallKeyDay:151314 RCallKeyCID:207834 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420953 ICMEntUniqID:icm.151314.207834 RCallKeySeq#:1) 18:39:38:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420953.41015]:eCallDataUpdateEvent,Msk(bf0002) 18:39:38:054 CTIOS1-ctios Trace: >>CG:[call.5000.2131420953]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420953 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41015 AlrtgDevID: CallngDevID:41015 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420953 Trnk#:0 TrnkGrp#:0) 18:39:38:054 CTIOS1-ctios Trace: [call.5000.2131420953] Found CallConnection(41015.0) for device 41015. 18:39:38:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420953.41015]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:38:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420953]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420953 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41015 AlrtgDevID:51044 CallngDevID:41015 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420953 Trnk#:0 TrnkGrp#:0) 18:39:38:056 CTIOS1-ctios Trace: [call.5000.2131420953] Found CallConnection(41015.0) for device 41015. 18:39:38:056 CTIOS1-ctios Trace: [call.5000.2131420953]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:38:056 CTIOS1-ctios Trace: [call.5000.2131420953] CallConnection(41015.0) found DeviceID(51044) AgentID(05230). 18:39:38:056 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:38:056 CTIOS1-ctios Trace: Added CallConnection(41015.0). 18:39:38:056 CTIOS1-ctios Trace: [call.5000.2131420953]::CreateCallConnection(): CallConnection(41015.0) created successfully. 18:39:38:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420953.51044]:eCallBeginEvent 18:39:38:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420953.41015]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:38:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420953.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:38:057 CTIOS1-ctios Trace: >>CG:[call.5000.2131420953]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420953 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420953 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41015 NewConnDevID:41015 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420953 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105177))) 18:39:38:057 CTIOS1-ctios Trace: >>CG:[call.5000.2131420953]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420953 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41015 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420953 Trnk#:0 TrnkGrp#:0) 18:39:38:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420953.41015]:eCallDataUpdateEvent,Msk(bf0002) 18:39:38:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420953.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:38:057 CTIOS1-ctios Trace: [call.5000.2131420953] Found CallConnection(41015.0). 18:39:38:057 CTIOS1-ctios Trace: [call.5000.2131420953] Found CallConnection(41015.0). 18:39:38:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420953.41015]:eCallEstablishedEvent,Msk(bf01a6) 18:39:38:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420953.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:38:057 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:38:057 CTIOS1-ctios Trace: >>CG:[call.5000.2131420953]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420953 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420953) 18:39:38:057 CTIOS1-ctios Trace: [call.5000.2131420953] Found CallConnection(51044.0). 18:39:38:057 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:38:057 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:38:057 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:38:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420953.41015]: eCallHeldEvent,Msk(bf0126) 18:39:38:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420953.51044]: eCallHeldEvent,Msk(bf000a) 18:39:38:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420954]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420954 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41016 ConnDevID:41016 MsgID:eCallBeginEvent DvrKey:call.5000.2131420954) 18:39:38:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420954]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420954 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41016 CallngDevID:41016 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420954) 18:39:38:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420954]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420954 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420954 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51073 ConnDevID:41016 NewConnDevID:41016 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420954) 18:39:38:058 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420954 18:39:38:058 CTIOS1-ctios Trace: [call.5000.2131420954] CallConnection(41016.0) found DeviceID(41016) AgentID(). 18:39:38:058 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:38:058 CTIOS1-ctios Trace: Added CallConnection(41016.0). 18:39:38:058 CTIOS1-ctios Trace: [call.5000.2131420954]::CreateCallConnection(): CallConnection(41016.0) created successfully. 18:39:38:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420954]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420954 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41016 CallngDevID:41016 CalldDevID:51073 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420954) 18:39:38:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420954.41016]:eCallBeginEvent,Msk(bf0002) 18:39:38:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420954.41016]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:38:058 CTIOS1-ctios Trace: [call.5000.2131420954] Found CallConnection(41016.0) for device 41016. 18:39:38:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420954.41016]:eCallDataUpdateEvent,Msk(bf0002) 18:39:38:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420954.41016]:eCallOriginatedEvent,Msk(bf0002) 18:39:38:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420954]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420954 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420954 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51073 Dialed#:45381 ConnDevID:41016 NewConnDevID:41016 RCallKeyDay:151314 RCallKeyCID:207835 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420954 ICMEntUniqID:icm.151314.207835 RCallKeySeq#:1) 18:39:38:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420954.41016]:eCallDataUpdateEvent,Msk(bf0002) 18:39:38:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420954]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420954 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41016 AlrtgDevID: CallngDevID:41016 CalldDevID:51073 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420954 Trnk#:0 TrnkGrp#:0) 18:39:38:059 CTIOS1-ctios Trace: [call.5000.2131420954] Found CallConnection(41016.0) for device 41016. 18:39:38:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420954]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420954 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41016 AlrtgDevID:51073 CallngDevID:41016 CalldDevID:51073 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420954 Trnk#:0 TrnkGrp#:0) 18:39:38:059 CTIOS1-ctios Trace: [call.5000.2131420954] Found CallConnection(41016.0) for device 41016. 18:39:38:059 CTIOS1-ctios Trace: [call.5000.2131420954]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51073. 18:39:38:059 CTIOS1-ctios Trace: [call.5000.2131420954] CallConnection(41016.0) found DeviceID(51073) AgentID(12236). 18:39:38:059 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:38:059 CTIOS1-ctios Trace: Added CallConnection(41016.0). 18:39:38:059 CTIOS1-ctios Trace: [call.5000.2131420954]::CreateCallConnection(): CallConnection(41016.0) created successfully. 18:39:38:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420954.41016]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:38:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420954.51073]:eCallBeginEvent 18:39:38:060 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420954.51073]:eCallBeginEvent 18:39:38:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420954.41016]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:38:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420954]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420954 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420954 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41016 NewConnDevID:41016 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420954 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105177))) 18:39:38:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420954.51073]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:38:060 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420954.51073]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:38:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420954]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420954 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51073 CallngDevID:41016 CalldDevID:51073 LstRedirDevID:(null) AnsDevID:51073 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420954 Trnk#:0 TrnkGrp#:0) 18:39:38:061 CTIOS1-ctios Trace: [call.5000.2131420954] Found CallConnection(41016.0). 18:39:38:061 CTIOS1-ctios Trace: [call.5000.2131420954] Found CallConnection(41016.0). 18:39:38:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420954.41016]:eCallDataUpdateEvent,Msk(bf0002) 18:39:38:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420954.51073]:eCallDataUpdateEvent,Msk(3f0001) 18:39:38:061 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:0) 18:39:38:061 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420954.51073]:eCallDataUpdateEvent,Msk(3f0001) 18:39:38:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420954.41016]:eCallEstablishedEvent,Msk(bf01a6) 18:39:38:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420954]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420954 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51073 HldgDevID:51073 MsgID:eCallHeldEvent DvrKey:call.5000.2131420954) 18:39:38:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420954.51073]:eCallEstablishedEvent,Msk(bf01a6) 18:39:38:061 CTIOS1-ctios Trace: [call.5000.2131420954] Found CallConnection(51073.0). 18:39:38:061 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420954.51073]:eCallEstablishedEvent,Msk(bf01a6) 18:39:38:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eTalking),Msk(0) 18:39:38:061 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eTalking),Msk(0) 18:39:38:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:38:061 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:38:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420954.41016]: eCallHeldEvent,Msk(bf0126) 18:39:38:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420954.51073]: eCallHeldEvent,Msk(bf000a) 18:39:38:061 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420954.51073]: eCallHeldEvent,Msk(bf000a) 18:39:38:074 CTIOS1-ctios Trace: >>CG:[call.5000.2131420955]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420955 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41026 ConnDevID:41026 MsgID:eCallBeginEvent DvrKey:call.5000.2131420955) 18:39:38:074 CTIOS1-ctios Trace: >>CG:[call.5000.2131420955]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420955 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41026 CallngDevID:41026 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420955) 18:39:38:074 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420955 18:39:38:074 CTIOS1-ctios Trace: [call.5000.2131420955] CallConnection(41026.0) found DeviceID(41026) AgentID(). 18:39:38:074 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:38:074 CTIOS1-ctios Trace: Added CallConnection(41026.0). 18:39:38:074 CTIOS1-ctios Trace: [call.5000.2131420955]::CreateCallConnection(): CallConnection(41026.0) created successfully. 18:39:38:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420955.41026]:eCallBeginEvent,Msk(bf0002) 18:39:38:074 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420955.41026]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:38:079 CTIOS1-ctios Trace: >>CG:[call.5000.2131420955]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420955 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420955 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:21136 ConnDevID:41026 NewConnDevID:41026 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420955) 18:39:38:079 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420955.41026]:eCallDataUpdateEvent,Msk(bf0002) 18:39:38:079 CTIOS1-ctios Trace: >>CG:[call.5000.2131420955]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420955 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41026 CallngDevID:41026 CalldDevID:21136 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420955) 18:39:38:080 CTIOS1-ctios Trace: [call.5000.2131420955] Found CallConnection(41026.0) for device 41026. 18:39:38:080 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420955.41026]:eCallOriginatedEvent,Msk(bf0002) 18:39:38:083 CTIOS1-ctios Trace: >>CG:[call.5000.2131420955]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420955 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420955 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:21136 Dialed#:45403 ConnDevID:41026 NewConnDevID:41026 RCallKeyDay:151314 RCallKeyCID:207836 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420955 ICMEntUniqID:icm.151314.207836 RCallKeySeq#:1) 18:39:38:083 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420955.41026]:eCallDataUpdateEvent,Msk(bf0002) 18:39:38:083 CTIOS1-ctios Trace: >>CG:[call.5000.2131420955]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420955 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41026 AlrtgDevID: CallngDevID:41026 CalldDevID:21136 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420955 Trnk#:0 TrnkGrp#:0) 18:39:38:083 CTIOS1-ctios Trace: [call.5000.2131420955] Found CallConnection(41026.0) for device 41026. 18:39:38:083 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420955.41026]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:38:085 CTIOS1-ctios Trace: >>CG:[call.5000.2131420955]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420955 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:401 SGID:11225 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41026 AlrtgDevID:21136 CallngDevID:41026 CalldDevID:21136 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420955 Trnk#:0 TrnkGrp#:0) 18:39:38:085 CTIOS1-ctios Trace: [call.5000.2131420955] Found CallConnection(41026.0) for device 41026. 18:39:38:085 CTIOS1-ctios Trace: [call.5000.2131420955]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21136. 18:39:38:085 CTIOS1-ctios Trace: [call.5000.2131420955] CallConnection(41026.0) found DeviceID(21136) AgentID(6039). 18:39:38:085 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:38:085 CTIOS1-ctios Trace: Added CallConnection(41026.0). 18:39:38:085 CTIOS1-ctios Trace: [call.5000.2131420955]::CreateCallConnection(): CallConnection(41026.0) created successfully. 18:39:38:086 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420955.21136]:eCallBeginEvent 18:39:38:086 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420955.21136]:eCallBeginEvent 18:39:38:086 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420955.41026]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:38:086 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420955.21136]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:38:086 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420955.21136]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:38:086 CTIOS1-ctios Trace: >>CG:[call.5000.2131420955]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420955 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420955 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41026 NewConnDevID:41026 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420955 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105177))) 18:39:38:086 CTIOS1-ctios Trace: >>CG:[call.5000.2131420955]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420955 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:401 SGID:11225 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21136 CallngDevID:41026 CalldDevID:21136 LstRedirDevID:(null) AnsDevID:21136 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420955 Trnk#:0 TrnkGrp#:0) 18:39:38:086 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420955.41026]:eCallDataUpdateEvent,Msk(bf0002) 18:39:38:086 CTIOS1-ctios Trace: [call.5000.2131420955] Found CallConnection(41026.0). 18:39:38:086 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420955.21136]:eCallDataUpdateEvent,Msk(3f0001) 18:39:38:086 CTIOS1-ctios Trace: [call.5000.2131420955] Found CallConnection(41026.0). 18:39:38:086 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420955.21136]:eCallDataUpdateEvent,Msk(3f0001) 18:39:38:086 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420955.41026]:eCallEstablishedEvent,Msk(bf01a6) 18:39:38:087 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420955.21136]:eCallEstablishedEvent,Msk(bf01a6) 18:39:38:087 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420955.21136]:eCallEstablishedEvent,Msk(bf01a6) 18:39:38:087 CTIOS1-ctios Trace: >>CG:[agent.5000.6039]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:401 SGID:11225 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5342 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21136 AGID:6039 AGInstr:21136 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6039 AGAvailStatus:0) 18:39:38:087 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6039]:eAgentStateEvent(eTalking),Msk(0) 18:39:38:087 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6039]:eAgentStateEvent(eTalking),Msk(0) 18:39:38:087 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6039]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:38:088 CTIOS1-ctios Trace: >>CG:[call.5000.2131420955]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420955 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:21136 HldgDevID:21136 MsgID:eCallHeldEvent DvrKey:call.5000.2131420955) 18:39:38:088 CTIOS1-ctios Trace: [call.5000.2131420955] Found CallConnection(21136.0). 18:39:38:088 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420955.41026]: eCallHeldEvent,Msk(bf0126) 18:39:38:088 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420955.21136]: eCallHeldEvent,Msk(bf000a) 18:39:38:088 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420955.21136]: eCallHeldEvent,Msk(bf000a) 18:39:38:088 CTIOS1-ctios Trace: >>CG:[call.5000.2131420956]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420956 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41027 ConnDevID:41027 MsgID:eCallBeginEvent DvrKey:call.5000.2131420956) 18:39:38:088 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420956 18:39:38:089 CTIOS1-ctios Trace: >>CG:[call.5000.2131420956]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420956 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41027 CallngDevID:41027 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420956) 18:39:38:089 CTIOS1-ctios Trace: [call.5000.2131420956] CallConnection(41027.0) found DeviceID(41027) AgentID(). 18:39:38:089 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:38:089 CTIOS1-ctios Trace: Added CallConnection(41027.0). 18:39:38:089 CTIOS1-ctios Trace: [call.5000.2131420956]::CreateCallConnection(): CallConnection(41027.0) created successfully. 18:39:38:089 CTIOS1-ctios Trace: >>CG:[call.5000.2131420956]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420956 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420956 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41027 NewConnDevID:41027 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420956) 18:39:38:089 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420956.41027]:eCallBeginEvent,Msk(bf0002) 18:39:38:089 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420956.41027]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:38:089 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420956.41027]:eCallDataUpdateEvent,Msk(bf0002) 18:39:38:089 CTIOS1-ctios Trace: >>CG:[call.5000.2131420956]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420956 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41027 CallngDevID:41027 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420956) 18:39:38:089 CTIOS1-ctios Trace: [call.5000.2131420956] Found CallConnection(41027.0) for device 41027. 18:39:38:089 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420956.41027]:eCallOriginatedEvent,Msk(bf0002) 18:39:38:089 CTIOS1-ctios Trace: >>CG:[call.5000.2131420956]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420956 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420956 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41027 NewConnDevID:41027 RCallKeyDay:151314 RCallKeyCID:207837 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420956 ICMEntUniqID:icm.151314.207837 RCallKeySeq#:1) 18:39:38:089 CTIOS1-ctios Trace: >>CG:[call.5000.2131420956]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420956 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41027 AlrtgDevID: CallngDevID:41027 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420956 Trnk#:0 TrnkGrp#:0) 18:39:38:089 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420956.41027]:eCallDataUpdateEvent,Msk(bf0002) 18:39:38:089 CTIOS1-ctios Trace: [call.5000.2131420956] Found CallConnection(41027.0) for device 41027. 18:39:38:090 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420956.41027]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:38:090 CTIOS1-ctios Trace: >>CG:[call.5000.2131420956]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420956 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41027 AlrtgDevID:51023 CallngDevID:41027 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420956 Trnk#:0 TrnkGrp#:0) 18:39:38:090 CTIOS1-ctios Trace: [call.5000.2131420956] Found CallConnection(41027.0) for device 41027. 18:39:38:090 CTIOS1-ctios Trace: [call.5000.2131420956]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:38:090 CTIOS1-ctios Trace: [call.5000.2131420956] CallConnection(41027.0) found DeviceID(51023) AgentID(33632). 18:39:38:090 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:38:090 CTIOS1-ctios Trace: Added CallConnection(41027.0). 18:39:38:090 CTIOS1-ctios Trace: [call.5000.2131420956]::CreateCallConnection(): CallConnection(41027.0) created successfully. 18:39:38:090 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420956.51023]:eCallBeginEvent 18:39:38:090 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420956.41027]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:38:090 CTIOS1-ctios Trace: >>CG:[call.5000.2131420956]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420956 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420956 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41027 NewConnDevID:41027 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420956 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105177))) 18:39:38:090 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420956.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:38:091 CTIOS1-ctios Trace: >>CG:[call.5000.2131420956]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420956 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41027 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420956 Trnk#:0 TrnkGrp#:0) 18:39:38:091 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420956.41027]:eCallDataUpdateEvent,Msk(bf0002) 18:39:38:091 CTIOS1-ctios Trace: [call.5000.2131420956] Found CallConnection(41027.0). 18:39:38:091 CTIOS1-ctios Trace: [call.5000.2131420956] Found CallConnection(41027.0). 18:39:38:091 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420956.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:38:091 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420956.41027]:eCallEstablishedEvent,Msk(bf01a6) 18:39:38:091 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420956.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:38:091 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:38:091 CTIOS1-ctios Trace: >>CG:[call.5000.2131420956]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420956 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420956) 18:39:38:091 CTIOS1-ctios Trace: [call.5000.2131420956] Found CallConnection(51023.0). 18:39:38:092 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:38:092 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:38:092 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:38:092 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420956.41027]: eCallHeldEvent,Msk(bf0126) 18:39:38:092 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420956.51023]: eCallHeldEvent,Msk(bf000a) 18:39:38:109 CTIOS1-ctios Trace: >>CG:[call.5000.198845546.21171]:eHoldCallConf(UniqObjID:call.5000.198845546.21171 MsgID:eHoldCallConf TgtCILClntID:Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)) 18:39:38:109 CTIOS1-ctios Trace: <-SND[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845546.21171]:eHoldCallConf,Msk(bf01a2) 18:39:38:112 CTIOS1-ctios Trace: >>CG:[agent.5000.36352]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:10912 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21171 AGID:36352 AGInstr:21171 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36352 AGAvailStatus:0) 18:39:38:112 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36352]:eAgentStateEvent(eHold),Msk(0) 18:39:38:112 CTIOS1-ctios Trace: <-SND[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36352]:eAgentStateEvent(eHold),Msk(0) 18:39:38:112 CTIOS1-ctios Trace: >>CG:[call.5000.198845546]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:198845546 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:21171 HldgDevID:21171 MsgID:eCallHeldEvent DvrKey:call.5000.198845546) 18:39:38:112 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36352]:Monitored eAgentStateEvent(eHold),Msk(0) 18:39:38:112 CTIOS1-ctios Trace: [call.5000.198845546] Found CallConnection(21171.0). 18:39:38:112 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845546.462528026]: eCallHeldEvent,Msk(bf0126) 18:39:38:112 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845546.21171]: eCallHeldEvent,Msk(bf000a) 18:39:38:112 CTIOS1-ctios Trace: <-SND[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845546.21171]: eCallHeldEvent,Msk(bf000a) 18:39:38:116 CTIOS1-ctios Trace: >>CG:[agent.5000.055146]:eQueryAgentStatisticsConf(IID:32373908 PrphID:5000 AGExt:21059 AGID:055146 AGInstr:21059 UniqObjID:agent.5000.055146 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:331 LogdOnTimeTdy:5529 NotRdyTimeTdy:512 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:331 LogdOnTimeSess:5529 NotRdyTimeSess:512 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:2 IntCallsTimeSess:7 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:2 IntCallsTimeTdy:7 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:30 AutoOutCallsTlkTimeSess:1890 AutoOutCallsTimeSess:3638 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:30 AutoOutCallsTlkTimeTdy:1890 AutoOutCallsTimeTdy:3638 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTi 18:39:38:116 CTIOS1-ctios Trace: [call.5000.46855068] Found CallConnection(42038.0) for device 42038. 18:39:38:117 CTIOS1-ctios Trace: [call.5000.46855068] Found CallConnection(42038.0) for device 42038. 18:39:38:117 CTIOS1-ctios Trace: >>CG:[call.5000.46855068]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855068 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42038 RelDevID:42038 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855068) 18:39:38:117 CTIOS1-ctios Trace: >>CG:[call.5000.46855068]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855068 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:Unknown RelDevID:Unknown MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855068) 18:39:38:117 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855068.Unknown]:eCallConnectionClearedEvent,Msk(3c0000) 18:39:38:117 CTIOS1-ctios Trace: >>CG:[call.5000.46855068]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855068 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:Unknown MsgID:eCallClearedEvent DvrKey:call.5000.46855068) 18:39:38:117 CTIOS1-ctios Trace: <-SND[FC2-27-D453-3336-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855068.42038]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:38:117 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855068.42038]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:38:117 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855068.Unknown]:eCallConnectionClearedEvent,Msk(3c0000) 18:39:38:117 CTIOS1-ctios Trace: <-SND[FC2-27-D453-3336-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855068.42038]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:38:117 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855068.42038]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:38:117 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855068.Unknown]:eCallClearedEvent,Msk(3c0000) 18:39:38:117 CTIOS1-ctios Trace: <-SND[FC2-27-D453-3336-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855068.42038]:eCallClearedEvent,Msk(3f0000) 18:39:38:117 CTIOS1-ctios Trace: >>CG:[agent.5000.42225]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:666 SGID:9750 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:8608 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42038 AGID:42225 AGInstr:42038 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42225 AGAvailStatus:0) 18:39:38:117 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855068.42038]:eCallClearedEvent,Msk(3f0000) 18:39:38:117 CTIOS1-ctios Trace: [agent.5000.42225]: Current Wrapup Mode = 3 18:39:38:117 CTIOS1-ctios Trace: <-SND[FC2-27-D453-3336-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42225]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:38:118 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42225]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:38:118 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42225]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:38:118 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42225]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:38:118 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42225]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:38:118 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42225]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:38:118 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42225]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:38:118 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42225]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:38:118 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42225]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:38:134 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.46856284.21059]:eSetCallDataRequest 18:39:38:145 CTIOS1-ctios Trace: >>CG:[agent.5000.6261]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5929 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21207 AGID:6261 AGInstr:21207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6261 AGAvailStatus:1) 18:39:38:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6261]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:38:146 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][agent.5000.6261]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:38:146 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6261]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:38:146 CTIOS1-ctios Trace: >>CG:[agent.5000.6261]:eSetAgentStateConf(UniqObjID:agent.5000.6261 MsgID:eSetAgentStateConf TgtCILClntID:F-D2-12160-9004) 18:39:38:146 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][agent.5000.6261]:eSetAgentStateConf 18:39:38:161 CTIOS1-ctios Trace: >>CG:[agent.5000.36257]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:621 SGID:6071 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10038 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21060 AGID:36257 AGInstr:21060 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36257 AGAvailStatus:0) 18:39:38:161 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36257]:eAgentStateEvent(eTalking),Msk(0) 18:39:38:161 CTIOS1-ctios Trace: <-SND[ITSD-South-3108-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36257]:eAgentStateEvent(eTalking),Msk(0) 18:39:38:161 CTIOS1-ctios Trace: >>CG:[call.5000.154709997]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709997 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:21060 RetrvDevID:21060 MsgID:eCallRetrievedEvent DvrKey:call.5000.154709997) 18:39:38:161 CTIOS1-ctios Trace: [call.5000.154709997] Found CallConnection(21060.0). 18:39:38:161 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709997.0825514304]:eCallRetrievedEvent,Msk(bf01a6) 18:39:38:161 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709997.21060]:eCallRetrievedEvent,Msk(bf01a6) 18:39:38:161 CTIOS1-ctios Trace: <-SND[ITSD-South-3108-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709997.21060]:eCallRetrievedEvent,Msk(bf01a6) 18:39:38:169 CTIOS1-ctios Trace: >>CG:[call.5000.2131420953]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420953 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420953 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41015 NewConnDevID:41015 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420953 ecc:(...)) 18:39:38:169 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420953.41015]:eCallDataUpdateEvent,Msk(bf0126) 18:39:38:169 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420953.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:38:173 CTIOS1-ctios Trace: >>CG:[call.5000.2131420954]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420954 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420954 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41016 NewConnDevID:41016 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420954 ecc:(...)) 18:39:38:173 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420954.41016]:eCallDataUpdateEvent,Msk(bf0126) 18:39:38:173 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420954.51073]:eCallDataUpdateEvent,Msk(bf000a) 18:39:38:173 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420954.51073]:eCallDataUpdateEvent,Msk(bf000a) 18:39:38:176 CTIOS1-ctios Trace: >>CG:[call.5000.2131420955]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420955 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420955 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41026 NewConnDevID:41026 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420955 ecc:(...)) 18:39:38:176 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420955.41026]:eCallDataUpdateEvent,Msk(bf0126) 18:39:38:176 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420955.21136]:eCallDataUpdateEvent,Msk(bf000a) 18:39:38:176 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420955.21136]:eCallDataUpdateEvent,Msk(bf000a) 18:39:38:190 CTIOS1-ctios Trace: >>CG:[call.5000.2131420956]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420956 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420956 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41027 NewConnDevID:41027 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420956 ecc:(...)) 18:39:38:190 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420956.41027]:eCallDataUpdateEvent,Msk(bf0126) 18:39:38:190 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420956.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:38:192 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:611 SVCID:6111 SG#:610 SGID:6063 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42525 ANI:0542451153 UsrToUsrInfo:(null) Dialed#:81126 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206660 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206660 RCallKeySeq#:4 CallTypIDTag:5135 PreCallIIDTag:7990966) 18:39:38:192 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:38:200 CTIOS1-ctios Trace: >>CG:[call.5000.46856284]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856284 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856284 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5083 QryRuleID:5086 ConnDevID:9703321315442 NewConnDevID:9703321315442 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856284 ecc:(...)) 18:39:38:201 CTIOS1-ctios Trace: >>CG:[call.5000.46856284.21059]:eSetCallDataConf(UniqObjID:call.5000.46856284.21059 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:39:38:201 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856284.9703321315442]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:38:201 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856284.21059]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:38:223 CTIOS1-ctios Trace: >>CG:[agent.5000.48324]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10329 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42525 AGID:48324 AGInstr:42525 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48324 AGAvailStatus:0) 18:39:38:223 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48324]:eAgentStateEvent(eReserved),Msk(0) 18:39:38:223 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48324]:eAgentStateEvent(eReserved),Msk(0) 18:39:38:223 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48324]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:38:223 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48324]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:38:237 CTIOS1-ctios Trace: >>CG:[agent.5000.42231]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8614 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42087 AGID:42231 AGInstr:42087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42231 AGAvailStatus:0) 18:39:38:238 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:38:238 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:38:238 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:38:238 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:38:238 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:38:238 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:38:238 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:38:238 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:38:285 CTIOS1-ctios Trace: >>CG:[call.5000.46856288]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856288 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0542451153 DNIS:42525 Dialed#:81126 ConnDevID:0542451153 RCallKeyDay:151314 RCallKeyCID:206660 MsgID:eCallBeginEvent DvrKey:call.5000.46856288 ecc:(...) ICMEntUniqID:icm.151314.206660 RCallKeySeq#:5) 18:39:38:285 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856288 18:39:38:286 CTIOS1-ctios Trace: >>CG:[call.5000.46856288]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856288 ConnDevIDTyp:1 SVC#:611 SVCID:6111 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0542451153 AlrtgDevID:(null) CallngDevID:0542451153 CalldDevID:42525 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856288 Trnk#:0 TrnkGrp#:0) 18:39:38:286 CTIOS1-ctios Trace: [call.5000.46856288]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0542451153. 18:39:38:286 CTIOS1-ctios Trace: CallConnection(0542451153.1) created AgentObject (Device) for DeviceID(0542451153). 18:39:38:286 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:38:286 CTIOS1-ctios Trace: Added CallConnection(0542451153.1). 18:39:38:286 CTIOS1-ctios Trace: [call.5000.46856288]::CreateCallConnection(): CallConnection(0542451153.1) created successfully. 18:39:38:286 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856288.0542451153]:eCallBeginEvent 18:39:38:286 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856288.0542451153]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:38:287 CTIOS1-ctios Trace: >>CG:[call.5000.46856288]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856288 ConnDevIDTyp:1 SVC#:611 SVCID:6111 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:610 SGID:6063 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0542451153 AlrtgDevID:42525 CallngDevID:0542451153 CalldDevID:42525 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856288 Trnk#:0 TrnkGrp#:0) 18:39:38:287 CTIOS1-ctios Trace: [call.5000.46856288] Found CallConnection(0542451153.1) for device 0542451153. 18:39:38:287 CTIOS1-ctios Trace: [call.5000.46856288]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42525. 18:39:38:287 CTIOS1-ctios Trace: [call.5000.46856288] CallConnection(0542451153.1) found DeviceID(42525) AgentID(48324). 18:39:38:287 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:38:287 CTIOS1-ctios Trace: Added CallConnection(0542451153.1). 18:39:38:287 CTIOS1-ctios Trace: [call.5000.46856288]::CreateCallConnection(): CallConnection(0542451153.1) created successfully. 18:39:38:287 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856288.42525]:eCallBeginEvent 18:39:38:287 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856288.42525]:eCallBeginEvent 18:39:38:287 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856288.0542451153]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:38:287 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856288.42525]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:38:287 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856288.42525]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:38:288 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:39:38:288 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:38:288 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:38:310 CTIOS1-ctios Trace: >>CG:[call.5000.154710023]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154710023 CallTyp:10 ConnDevIDTyp:0 NewConnCID:154710023 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:9403212009989 ConnDevID:21068 NewConnDevID:21068 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154710023) 18:39:38:310 CTIOS1-ctios Trace: >>CG:[call.5000.154710023]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710023 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:21068 CallngDevID:21068 CalldDevID:9403212009989 MsgID:eCallOriginatedEvent DvrKey:call.5000.154710023) 18:39:38:311 CTIOS1-ctios Trace: [call.5000.154710023] Found CallConnection(21068.0) for device 21068. 18:39:38:311 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710023.21068]:eCallDataUpdateEvent,Msk(bf0002) 18:39:38:311 CTIOS1-ctios Trace: <-SND[G-4-22560-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710023.21068]:eCallDataUpdateEvent,Msk(bf0002) 18:39:38:311 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710023.21068]:eCallOriginatedEvent,Msk(bf0002) 18:39:38:311 CTIOS1-ctios Trace: <-SND[G-4-22560-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710023.21068]:eCallOriginatedEvent,Msk(bf0002) 18:39:38:312 CTIOS1-ctios Trace: >>CG:[agent.5000.30443]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:3 SGID:9786 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9551 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51070 AGID:30443 AGInstr:51070 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30443 AGAvailStatus:0) 18:39:38:312 CTIOS1-ctios Trace: >>CG:[call.5000.46856279]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856279 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856279 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03225930863 NewConnDevID:03225930863 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856279 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105177))) 18:39:38:313 CTIOS1-ctios Trace: >>CG:[call.5000.46856279]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856279 ConnDevIDTyp:0 SVC#:3 SVCID:9802 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:3 SGID:9786 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51070 CallngDevID:03225930863 CalldDevID:51070 LstRedirDevID:(null) AnsDevID:51070 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856279 Trnk#:0 TrnkGrp#:0) 18:39:38:313 CTIOS1-ctios Trace: [call.5000.46856279] Found CallConnection(03225930863.1). 18:39:38:313 CTIOS1-ctios Trace: [call.5000.46856279] Found CallConnection(03225930863.1). 18:39:38:313 CTIOS1-ctios Trace: <-SND[GF-D6-9905-79-4636-3556][agent.5000.30443]:eAgentStateEvent(eTalking),Msk(0) 18:39:38:313 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30443]:eAgentStateEvent(eTalking),Msk(0) 18:39:38:313 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30443]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:38:313 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30443]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:38:313 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856279.03225930863]:eCallDataUpdateEvent,Msk(bf0002) 18:39:38:313 CTIOS1-ctios Trace: <-SND[GF-D6-9905-79-4636-3556][call.5000.46856279.51070]:eCallDataUpdateEvent,Msk(3f0001) 18:39:38:313 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856279.51070]:eCallDataUpdateEvent,Msk(3f0001) 18:39:38:313 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856279.03225930863]:eCallEstablishedEvent,Msk(bf01a6) 18:39:38:313 CTIOS1-ctios Trace: <-SND[GF-D6-9905-79-4636-3556][call.5000.46856279.51070]:eCallEstablishedEvent,Msk(bf01a6) 18:39:38:313 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856279.51070]:eCallEstablishedEvent,Msk(bf01a6) 18:39:38:328 CTIOS1-ctios Trace: >>CG:[call.5000.154710023]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154710023 CallTyp:9 ConnDevIDTyp:0 NewConnCID:154710023 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21068 NewConnDevID:21068 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154710023) 18:39:38:328 CTIOS1-ctios Trace: >>CG:[call.5000.154710023]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:154710023 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:9403212009989 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.154710023 Trnk#:0 TrnkGrp#:0) 18:39:38:328 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710023.21068]:eCallDataUpdateEvent,Msk(bf0002) 18:39:38:328 CTIOS1-ctios Trace: <-SND[G-4-22560-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710023.21068]:eCallDataUpdateEvent,Msk(bf0002) 18:39:38:328 CTIOS1-ctios Trace: <-SND[G-4-22560-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710023.21068]:eCallReachedNetworkEvent,Msk(bf0002) 18:39:38:371 CTIOS1-ctios Trace: ->RCV[FK6-107-4622-4400-dotNET_Sess(31914638)_EvtThd(4) a=48622][agent.5000.48622]:eSetAgentStateRequest(eAvailable) 18:39:38:387 CTIOS1-ctios Trace: >>CG:[agent.5000.9557]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:635 SGID:6079 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9373 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21048 AGID:9557 AGInstr:21048 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9557 AGAvailStatus:0) 18:39:38:387 CTIOS1-ctios Trace: >>CG:[call.5000.198845560]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845560 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845560 NewConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2134022310 NewConnDevID:2134022310 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845560 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105177))) 18:39:38:387 CTIOS1-ctios Trace: >>CG:[call.5000.198845560]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845560 ConnDevIDTyp:0 SVC#:634 SVCID:6086 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:635 SGID:6079 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21048 CallngDevID:2134022310 CalldDevID:21048 LstRedirDevID:(null) AnsDevID:21048 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845560 Trnk#:0 TrnkGrp#:0) 18:39:38:387 CTIOS1-ctios Trace: [call.5000.198845560] Found CallConnection(2134022310.1). 18:39:38:387 CTIOS1-ctios Trace: [call.5000.198845560] Found CallConnection(2134022310.1). 18:39:38:387 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9557]:eAgentStateEvent(eTalking),Msk(0) 18:39:38:387 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845560.2134022310]:eCallDataUpdateEvent,Msk(bf0002) 18:39:38:387 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845560.21048]:eCallDataUpdateEvent,Msk(3f0001) 18:39:38:388 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845560.2134022310]:eCallEstablishedEvent,Msk(bf01a6) 18:39:38:388 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845560.21048]:eCallEstablishedEvent,Msk(bf01a6) 18:39:38:429 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:402 SVCID:5028 SG#:502 SGID:5037 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21622 ANI:222780470 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207447 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207447 RCallKeySeq#:1 CallTypIDTag:5033 PreCallIIDTag:7991244) 18:39:38:431 CTIOS1-ctios Trace: >>CG:[call.5000.198845354]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845354 ConnDevIDTyp:0 ConnDevID:42590 MsgID:eCallEndEvent DvrKey:call.5000.198845354) 18:39:38:431 CTIOS1-ctios Trace: Removed CallConnection(855611034.1). 18:39:38:431 CTIOS1-ctios Trace: Removed CallConnection(42590.0). 18:39:38:431 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845354 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:38:431 CTIOS1-ctios Trace: >>CG:[agent.5000.48622]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10819 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42590 AGID:48622 AGInstr:42590 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48622 AGAvailStatus:1) 18:39:38:432 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845354.855611034]:eCallEndEvent 18:39:38:432 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845354.42590]:eCallEndEvent 18:39:38:432 CTIOS1-ctios Trace: <-SND[FK6-107-4622-4400-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845354.42590]:eCallEndEvent 18:39:38:432 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48622]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:38:432 CTIOS1-ctios Trace: <-SND[FK6-107-4622-4400-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48622]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:38:432 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48622]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:38:432 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48622]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:38:432 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48622]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:38:433 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48622]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:38:433 CTIOS1-ctios Trace: >>CG:[agent.5000.48622]:eSetAgentStateConf(UniqObjID:agent.5000.48622 MsgID:eSetAgentStateConf TgtCILClntID:FK6-107-4622-4400-dotNET_Sess(31914638)_EvtThd(4)) 18:39:38:433 CTIOS1-ctios Trace: <-SND[FK6-107-4622-4400-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48622]:eSetAgentStateConf 18:39:38:460 CTIOS1-ctios Trace: >>CG:[agent.5000.33679]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10648 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21622 AGID:33679 AGInstr:21622 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33679 AGAvailStatus:0) 18:39:38:460 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33679]:eAgentStateEvent(eReserved),Msk(0) 18:39:38:460 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33679]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:38:464 CTIOS1-ctios Trace: >>CG:[agent.5000.48622]:eQueryAgentStatisticsConf(IID:32373911 PrphID:5000 AGExt:42590 AGID:48622 AGInstr:42590 UniqObjID:agent.5000.48622 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1862 LogdOnTimeTdy:9676 NotRdyTimeTdy:222 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:63 HdlCallsTlkTimeTdy:7164 HdlCallsTimeTdy:7529 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:53 LogdOnTimeSess:2173 NotRdyTimeSess:3 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:17 HdlCallsTlkTimeSess:2000 HdlCallsTimeSess:2096 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:96 HdlCallsAftCallTimeTdy:365 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTime 18:39:38:464 CTIOS1-ctios Trace: <-SND[FK6-107-4622-4400-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48622]:eOnNewAgentStatisticsEvent 18:39:38:466 CTIOS1-ctios Trace: >>CG:[call.5000.2131420953]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420953 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420953) 18:39:38:466 CTIOS1-ctios Trace: >>CG:[call.5000.2131420953]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420953 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41015 RelDevID:41015 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420953) 18:39:38:466 CTIOS1-ctios Trace: >>CG:[call.5000.2131420953]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420953 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41015 MsgID:eCallClearedEvent DvrKey:call.5000.2131420953) 18:39:38:466 CTIOS1-ctios Trace: >>CG:[call.5000.2131420953]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420953 ConnDevIDTyp:0 ConnDevID:41015 MsgID:eCallEndEvent DvrKey:call.5000.2131420953) 18:39:38:466 CTIOS1-ctios Trace: Removed CallConnection(41015.0). 18:39:38:466 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:38:466 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420953 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:38:466 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:38:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420953.41015]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:38:466 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420953.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:38:467 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420953.41015]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:38:467 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420953.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:38:467 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420953.41015]:eCallClearedEvent,Msk(3f0000) 18:39:38:467 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420953.51044]:eCallClearedEvent,Msk(3f0000) 18:39:38:467 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420953.41015]:eCallEndEvent 18:39:38:467 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420953.51044]:eCallEndEvent 18:39:38:467 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:38:467 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:38:467 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:38:470 CTIOS1-ctios Trace: >>CG:[agent.5000.42231]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8614 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42087 AGID:42231 AGInstr:42087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42231 AGAvailStatus:1) 18:39:38:471 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:38:471 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:38:471 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:38:471 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:38:471 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:38:471 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:38:471 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:38:471 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:38:481 CTIOS1-ctios Trace: [call.5000.154709997] Found CallConnection(21060.0) for device 21060. 18:39:38:484 CTIOS1-ctios Trace: [call.5000.154709997] Found CallConnection(21060.0) for device 21060. 18:39:38:499 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32373912 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5160 LogdOnTimeTdy:9512 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:335 LogdOnTimeSess:766 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:38:535 CTIOS1-ctios Trace: >>CG:[agent.5000.48062]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9901 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42537 AGID:48062 AGInstr:42537 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48062 AGAvailStatus:0) 18:39:38:535 CTIOS1-ctios Trace: >>CG:[call.5000.46856283]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856283 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856283 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03475493168 NewConnDevID:03475493168 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856283 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105178))) 18:39:38:535 CTIOS1-ctios Trace: >>CG:[call.5000.46856283]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856283 ConnDevIDTyp:0 SVC#:2 SVCID:9801 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:2 SGID:9785 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42537 CallngDevID:03475493168 CalldDevID:42537 LstRedirDevID:(null) AnsDevID:42537 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856283 Trnk#:0 TrnkGrp#:0) 18:39:38:535 CTIOS1-ctios Trace: [call.5000.46856283] Found CallConnection(03475493168.1). 18:39:38:535 CTIOS1-ctios Trace: [call.5000.46856283] Found CallConnection(03475493168.1). 18:39:38:535 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48062]:eAgentStateEvent(eTalking),Msk(0) 18:39:38:535 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48062]:eAgentStateEvent(eTalking),Msk(0) 18:39:38:535 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48062]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:38:536 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48062]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:38:536 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856283.03475493168]:eCallDataUpdateEvent,Msk(bf0002) 18:39:38:536 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856283.42537]:eCallDataUpdateEvent,Msk(3f0001) 18:39:38:536 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856283.42537]:eCallDataUpdateEvent,Msk(3f0001) 18:39:38:536 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856283.03475493168]:eCallEstablishedEvent,Msk(bf01a6) 18:39:38:537 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856283.42537]:eCallEstablishedEvent,Msk(bf01a6) 18:39:38:537 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856283.42537]:eCallEstablishedEvent,Msk(bf01a6) 18:39:38:538 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:39:38:538 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:38:538 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:38:539 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154709997.21060]:eSetCallDataRequest 18:39:38:555 CTIOS1-ctios Trace: >>CG:[call.5000.198845561]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845561 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:222780470 DNIS:21622 Dialed#:45433 ConnDevID:222780470 RCallKeyDay:151314 RCallKeyCID:207447 MsgID:eCallBeginEvent DvrKey:call.5000.198845561 ecc:(...) ICMEntUniqID:icm.151314.207447 RCallKeySeq#:2) 18:39:38:555 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845561 18:39:38:555 CTIOS1-ctios Trace: >>CG:[call.5000.198845561]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845561 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:222780470 AlrtgDevID:(null) CallngDevID:222780470 CalldDevID:21622 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845561 Trnk#:0 TrnkGrp#:0) 18:39:38:555 CTIOS1-ctios Trace: [call.5000.198845561]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 222780470. 18:39:38:555 CTIOS1-ctios Trace: CallConnection(222780470.1) created AgentObject (Device) for DeviceID(222780470). 18:39:38:555 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:38:555 CTIOS1-ctios Trace: Added CallConnection(222780470.1). 18:39:38:555 CTIOS1-ctios Trace: [call.5000.198845561]::CreateCallConnection(): CallConnection(222780470.1) created successfully. 18:39:38:555 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845561.222780470]:eCallBeginEvent 18:39:38:555 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845561.222780470]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:38:556 CTIOS1-ctios Trace: >>CG:[call.5000.198845561]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845561 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:502 SGID:5037 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:222780470 AlrtgDevID:21622 CallngDevID:222780470 CalldDevID:21622 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845561 Trnk#:0 TrnkGrp#:0) 18:39:38:556 CTIOS1-ctios Trace: [call.5000.198845561] Found CallConnection(222780470.1) for device 222780470. 18:39:38:556 CTIOS1-ctios Trace: [call.5000.198845561]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21622. 18:39:38:556 CTIOS1-ctios Trace: [call.5000.198845561] CallConnection(222780470.1) found DeviceID(21622) AgentID(33679). 18:39:38:556 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:38:556 CTIOS1-ctios Trace: Added CallConnection(222780470.1). 18:39:38:556 CTIOS1-ctios Trace: [call.5000.198845561]::CreateCallConnection(): CallConnection(222780470.1) created successfully. 18:39:38:556 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845561.21622]:eCallBeginEvent 18:39:38:556 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845561.222780470]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:38:556 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845561.21622]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:38:600 CTIOS1-ctios Trace: >>CG:[call.5000.154709997.21060]:eSetCallDataConf(UniqObjID:call.5000.154709997.21060 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:39:38:681 CTIOS1-ctios Trace: >>CG:[call.5000.2131420956]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420956 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420956) 18:39:38:682 CTIOS1-ctios Trace: >>CG:[call.5000.2131420956]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420956 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41027 RelDevID:41027 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420956) 18:39:38:682 CTIOS1-ctios Trace: >>CG:[call.5000.2131420956]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420956 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41027 MsgID:eCallClearedEvent DvrKey:call.5000.2131420956) 18:39:38:682 CTIOS1-ctios Trace: >>CG:[call.5000.2131420956]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420956 ConnDevIDTyp:0 ConnDevID:41027 MsgID:eCallEndEvent DvrKey:call.5000.2131420956) 18:39:38:682 CTIOS1-ctios Trace: Removed CallConnection(41027.0). 18:39:38:682 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:38:682 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420956.41027]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:38:682 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420956 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:38:682 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420956.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:38:682 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420956.41027]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:38:682 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420956.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:38:682 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:38:682 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420956.41027]:eCallClearedEvent,Msk(3f0000) 18:39:38:682 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420956.51023]:eCallClearedEvent,Msk(3f0000) 18:39:38:682 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420956.41027]:eCallEndEvent 18:39:38:682 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420956.51023]:eCallEndEvent 18:39:38:682 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:38:683 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:38:683 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:38:716 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32373914 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5992 LogdOnTimeTdy:9417 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5992 LogdOnTimeSess:9417 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:38:810 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:607 SVCID:6107 SG#:606 SGID:6059 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42633 ANI:03015718903 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207522 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207522 RCallKeySeq#:1 CallTypIDTag:5131 PreCallIIDTag:7991371) 18:39:38:810 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:38:837 CTIOS1-ctios Trace: ->RCV[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3) a=12236][call.5000.2131420954.51073]:eClearConnectionRequest 18:39:38:842 CTIOS1-ctios Trace: >>CG:[agent.5000.48620]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10817 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42633 AGID:48620 AGInstr:42633 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48620 AGAvailStatus:0) 18:39:38:843 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:eAgentStateEvent(eReserved),Msk(0) 18:39:38:843 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48620]:eAgentStateEvent(eReserved),Msk(0) 18:39:38:843 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:38:843 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:38:843 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:38:844 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:38:844 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:38:844 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:38:844 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:38:844 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48620]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:38:844 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:38:878 CTIOS1-ctios Trace: >>CG:[call.5000.46856291]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856291 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03015718903 DNIS:42633 Dialed#:45233 ConnDevID:03015718903 RCallKeyDay:151314 RCallKeyCID:207522 MsgID:eCallBeginEvent DvrKey:call.5000.46856291 ecc:(...) ICMEntUniqID:icm.151314.207522 RCallKeySeq#:2) 18:39:38:878 CTIOS1-ctios Trace: >>CG:[call.5000.46856291]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856291 ConnDevIDTyp:1 SVC#:607 SVCID:6107 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03015718903 AlrtgDevID:(null) CallngDevID:03015718903 CalldDevID:42633 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856291 Trnk#:0 TrnkGrp#:0) 18:39:38:878 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856291 18:39:38:878 CTIOS1-ctios Trace: [call.5000.46856291]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03015718903. 18:39:38:878 CTIOS1-ctios Trace: CallConnection(03015718903.1) created AgentObject (Device) for DeviceID(03015718903). 18:39:38:878 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:38:878 CTIOS1-ctios Trace: Added CallConnection(03015718903.1). 18:39:38:878 CTIOS1-ctios Trace: [call.5000.46856291]::CreateCallConnection(): CallConnection(03015718903.1) created successfully. 18:39:38:879 CTIOS1-ctios Trace: >>CG:[call.5000.46856291]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856291 ConnDevIDTyp:1 SVC#:607 SVCID:6107 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:606 SGID:6059 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03015718903 AlrtgDevID:42633 CallngDevID:03015718903 CalldDevID:42633 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856291 Trnk#:0 TrnkGrp#:0) 18:39:38:879 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856291.03015718903]:eCallBeginEvent 18:39:38:879 CTIOS1-ctios Trace: [call.5000.46856291] Found CallConnection(03015718903.1) for device 03015718903. 18:39:38:879 CTIOS1-ctios Trace: [call.5000.46856291]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42633. 18:39:38:879 CTIOS1-ctios Trace: [call.5000.46856291] CallConnection(03015718903.1) found DeviceID(42633) AgentID(48620). 18:39:38:879 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:38:879 CTIOS1-ctios Trace: Added CallConnection(03015718903.1). 18:39:38:879 CTIOS1-ctios Trace: [call.5000.46856291]::CreateCallConnection(): CallConnection(03015718903.1) created successfully. 18:39:38:879 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856291.03015718903]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:38:879 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856291.42633]:eCallBeginEvent 18:39:38:879 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856291.42633]:eCallBeginEvent 18:39:38:879 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856291.03015718903]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:38:879 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856291.42633]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:38:879 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856291.42633]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:38:886 CTIOS1-ctios Trace: [call.5000.46856279] Found CallConnection(51070.0) for device 51070. 18:39:38:896 CTIOS1-ctios Trace: >>CG:[call.5000.2131420954]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420954 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51073 RelDevID:51073 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420954) 18:39:38:896 CTIOS1-ctios Trace: >>CG:[call.5000.2131420954]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420954 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41016 RelDevID:41016 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420954) 18:39:38:896 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420954.41016]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:38:896 CTIOS1-ctios Trace: >>CG:[call.5000.2131420954]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420954 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41016 MsgID:eCallClearedEvent DvrKey:call.5000.2131420954) 18:39:38:896 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420954.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:38:896 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420954.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:38:896 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420954.41016]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:38:896 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420954.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:38:897 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420954.51073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:38:897 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420954.41016]:eCallClearedEvent,Msk(3f0000) 18:39:38:897 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420954.51073]:eCallClearedEvent,Msk(3f0000) 18:39:38:897 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420954.51073]:eCallClearedEvent,Msk(3f0000) 18:39:38:897 CTIOS1-ctios Trace: >>CG:[call.5000.2131420954]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420954 ConnDevIDTyp:0 ConnDevID:41016 MsgID:eCallEndEvent DvrKey:call.5000.2131420954) 18:39:38:897 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:1) 18:39:38:897 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420954.41016]:eCallEndEvent 18:39:38:897 CTIOS1-ctios Trace: Removed CallConnection(41016.0). 18:39:38:897 CTIOS1-ctios Trace: Removed CallConnection(51073.0). 18:39:38:897 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420954 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:38:897 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420954.51073]:eCallEndEvent 18:39:38:897 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420954.51073]:eCallEndEvent 18:39:38:897 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:38:897 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:38:897 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:38:897 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:38:898 CTIOS1-ctios Trace: >>CG:[call.5000.2131420954.51073]:eClearConnectionConf(UniqObjID:call.5000.2131420954.51073 MsgID:eClearConnectionConf TgtCILClntID:FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)) 18:39:38:902 CTIOS1-ctios Trace: [call.5000.46856196] Found CallConnection(51019.0) for device 51019. 18:39:38:902 CTIOS1-ctios Trace: [call.5000.46856196] Found CallConnection(51019.0) for device 51019. 18:39:38:906 CTIOS1-ctios Trace: >>CG:[call.5000.46856196]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856196 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51019 RelDevID:51019 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856196) 18:39:38:906 CTIOS1-ctios Trace: >>CG:[call.5000.46856196]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856196 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03077527808 RelDevID:03077527808 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856196) 18:39:38:906 CTIOS1-ctios Trace: >>CG:[call.5000.46856196]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856196 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03077527808 MsgID:eCallClearedEvent DvrKey:call.5000.46856196) 18:39:38:906 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856196.03077527808]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:38:906 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856196.51019]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:38:906 CTIOS1-ctios Trace: <-SND[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856196.51019]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:38:906 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856196.03077527808]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:38:906 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856196.51019]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:38:906 CTIOS1-ctios Trace: <-SND[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856196.51019]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:38:906 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856196.03077527808]:eCallClearedEvent,Msk(3f0000) 18:39:38:906 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856196.51019]:eCallClearedEvent,Msk(3f0000) 18:39:38:907 CTIOS1-ctios Trace: <-SND[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856196.51019]:eCallClearedEvent,Msk(3f0000) 18:39:38:915 CTIOS1-ctios Trace: >>CG:[agent.5000.10065]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:3 SGID:9786 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:7895 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51019 AGID:10065 AGInstr:51019 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10065 AGAvailStatus:0) 18:39:38:915 CTIOS1-ctios Trace: [agent.5000.10065]: Current Wrapup Mode = 0 18:39:38:915 CTIOS1-ctios Trace: [call.5000.46856196.51019] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:38:915 CTIOS1-ctios Trace: <-SND[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856196.51019]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:38:915 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10065]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:38:915 CTIOS1-ctios Trace: <-SND[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10065]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:38:915 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10065]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:38:915 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10065]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:38:928 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eQueryAgentStatisticsConf(IID:32373916 PrphID:5000 AGExt:51073 AGID:12236 AGInstr:51073 UniqObjID:agent.5000.12236 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1610 LogdOnTimeTdy:9183 NotRdyTimeTdy:4649 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1610 LogdOnTimeSess:9183 NotRdyTimeSess:4649 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:16 AutoOutCallsTlkTimeSess:1375 AutoOutCallsTimeSess:2046 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:16 AutoOutCallsTlkTimeTdy:1375 AutoOutCallsTimeTdy:2046 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:38:928 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eOnNewAgentStatisticsEvent 18:39:38:932 CTIOS1-ctios Trace: [call.5000.46856279] Found CallConnection(51070.0) for device 51070. 18:39:38:948 CTIOS1-ctios Trace: [call.5000.198845560] Found CallConnection(21048.0) for device 21048. 18:39:38:995 CTIOS1-ctios Trace: ->RCV[FL4-84-D5E2-5460-dotNET_Sess(31914638)_EvtThd(4) a=5376][agent.5000.5376]:eSetAgentStateRequest(eAvailable) 18:39:38:996 CTIOS1-ctios Trace: [call.5000.198845560] Found CallConnection(21048.0) for device 21048. 18:39:39:055 CTIOS1-ctios Trace: >>CG:[agent.5000.5376]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8357 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42095 AGID:5376 AGInstr:42095 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.5376 AGAvailStatus:1) 18:39:39:055 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5376]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:39:055 CTIOS1-ctios Trace: <-SND[FL4-84-D5E2-5460-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5376]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:39:056 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5376]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:056 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5376]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:056 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5376]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:056 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5376]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:056 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5376]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:056 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5376]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:056 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5376]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:056 CTIOS1-ctios Trace: >>CG:[agent.5000.5376]:eSetAgentStateConf(UniqObjID:agent.5000.5376 MsgID:eSetAgentStateConf TgtCILClntID:FL4-84-D5E2-5460-dotNET_Sess(31914638)_EvtThd(4)) 18:39:39:056 CTIOS1-ctios Trace: <-SND[FL4-84-D5E2-5460-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5376]:eSetAgentStateConf 18:39:39:071 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:39:39:072 CTIOS1-ctios Trace: >>CG:[call.5000.46856293]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856293 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42130 ConnDevID:42130 MsgID:eCallBeginEvent DvrKey:call.5000.46856293 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105178))) 18:39:39:072 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856293 18:39:39:072 CTIOS1-ctios Trace: >>CG:[call.5000.46856293]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856293 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42130 CallngDevID:42130 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856293) 18:39:39:072 CTIOS1-ctios Trace: [call.5000.46856293] CallConnection(42130.0) found DeviceID(42130) AgentID(2018). 18:39:39:072 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:39:072 CTIOS1-ctios Trace: Added CallConnection(42130.0). 18:39:39:072 CTIOS1-ctios Trace: [call.5000.46856293]::CreateCallConnection(): CallConnection(42130.0) created successfully. 18:39:39:072 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:0) 18:39:39:072 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:39:39:072 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:072 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:073 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:073 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:073 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856293.42130]:eCallBeginEvent,Msk(bf0002) 18:39:39:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856293.42130]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:39:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eTalking),Msk(0) 18:39:39:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:073 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:073 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:073 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:073 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:074 CTIOS1-ctios Trace: [call.5000.46856283] Found CallConnection(42537.0) for device 42537. 18:39:39:132 CTIOS1-ctios Trace: [call.5000.46856283] Found CallConnection(42537.0) for device 42537. 18:39:39:147 CTIOS1-ctios Trace: ->RCV[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4) a=48630][agent.5000.48630]:eSetAgentStateRequest(eNotReady) 18:39:39:164 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845560.21048]:eSetCallDataRequest 18:39:39:170 CTIOS1-ctios Trace: >>CG:[call.5000.46856279]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856279 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856279 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03225930863 NewConnDevID:03225930863 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856279 ecc:(...)) 18:39:39:170 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856279.03225930863]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:39:171 CTIOS1-ctios Trace: <-SND[GF-D6-9905-79-4636-3556][call.5000.46856279.51070]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:39:171 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856279.51070]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:39:228 CTIOS1-ctios Trace: >>CG:[call.5000.46856293]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856293 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42130 RelDevID:42130 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856293) 18:39:39:229 CTIOS1-ctios Trace: >>CG:[call.5000.46856293]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856293 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42130 MsgID:eCallClearedEvent DvrKey:call.5000.46856293) 18:39:39:229 CTIOS1-ctios Trace: >>CG:[call.5000.46856293]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856293 ConnDevIDTyp:0 ConnDevID:42130 MsgID:eCallEndEvent DvrKey:call.5000.46856293) 18:39:39:229 CTIOS1-ctios Trace: Removed CallConnection(42130.0). 18:39:39:229 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856293 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:39:229 CTIOS1-ctios Trace: >>CG:[agent.5000.2018]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5410 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42130 AGID:2018 AGInstr:42130 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.2018 AGAvailStatus:1) 18:39:39:229 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856293.42130]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:39:229 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856293.42130]:eCallClearedEvent,Msk(3f0000) 18:39:39:229 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856293.42130]:eCallEndEvent 18:39:39:229 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:39:229 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:229 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:229 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:230 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:230 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:230 CTIOS1-ctios Trace: <-SND[37096][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:230 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.2018]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:236 CTIOS1-ctios Trace: >>CG:[call.5000.198845560]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845560 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845560 NewConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2134022310 NewConnDevID:2134022310 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845560 ecc:(...)) 18:39:39:237 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845560.2134022310]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:39:237 CTIOS1-ctios Trace: >>CG:[call.5000.198845560.21048]:eSetCallDataConf(UniqObjID:call.5000.198845560.21048 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:39:39:237 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845560.21048]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:39:290 CTIOS1-ctios Trace: >>CG:[agent.5000.48324]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:610 SGID:6063 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10329 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42525 AGID:48324 AGInstr:42525 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48324 AGAvailStatus:0) 18:39:39:290 CTIOS1-ctios Trace: >>CG:[call.5000.46856288]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856288 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856288 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0542451153 NewConnDevID:0542451153 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856288 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105178))) 18:39:39:290 CTIOS1-ctios Trace: >>CG:[call.5000.46856288]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856288 ConnDevIDTyp:0 SVC#:611 SVCID:6111 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:610 SGID:6063 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42525 CallngDevID:0542451153 CalldDevID:42525 LstRedirDevID:(null) AnsDevID:42525 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856288 Trnk#:0 TrnkGrp#:0) 18:39:39:290 CTIOS1-ctios Trace: [call.5000.46856288] Found CallConnection(0542451153.1). 18:39:39:290 CTIOS1-ctios Trace: [call.5000.46856288] Found CallConnection(0542451153.1). 18:39:39:290 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48324]:eAgentStateEvent(eTalking),Msk(0) 18:39:39:290 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48324]:eAgentStateEvent(eTalking),Msk(0) 18:39:39:290 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48324]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:290 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48324]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:291 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856288.0542451153]:eCallDataUpdateEvent,Msk(bf0002) 18:39:39:291 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856288.42525]:eCallDataUpdateEvent,Msk(3f0001) 18:39:39:291 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856288.42525]:eCallDataUpdateEvent,Msk(3f0001) 18:39:39:291 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856288.0542451153]:eCallEstablishedEvent,Msk(bf01a6) 18:39:39:291 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856288.42525]:eCallEstablishedEvent,Msk(bf01a6) 18:39:39:291 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856288.42525]:eCallEstablishedEvent,Msk(bf01a6) 18:39:39:298 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42243 AGID:48630 AGInstr:42243 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48630 AGAvailStatus:0) 18:39:39:298 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:39:298 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:39:298 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:39:298 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:39:298 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:39:298 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:39:298 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:39:298 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:39:298 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:39:299 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eSetAgentStateConf(UniqObjID:agent.5000.48630 MsgID:eSetAgentStateConf TgtCILClntID:GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)) 18:39:39:299 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eSetAgentStateConf 18:39:39:306 CTIOS1-ctios Trace: ->RCV[ITSD-South-4292-dotNET_Sess(31914638)_EvtThd(4) a=36278][call.5000.198845447.21272]:eSetCallDataRequest 18:39:39:306 CTIOS1-ctios Trace: [call.5000.198845447.21272] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:39:306 CTIOS1-ctios Trace: <-SND[ITSD-South-4292-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845447.21272]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:39:317 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:39:39:317 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:39:39:317 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:39:39:317 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:318 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:318 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:318 CTIOS1-ctios Trace: >>CG:[call.5000.46856295]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856295 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42122 ConnDevID:42122 MsgID:eCallBeginEvent DvrKey:call.5000.46856295 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105178))) 18:39:39:318 CTIOS1-ctios Trace: >>CG:[call.5000.46856295]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856295 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42122 CallngDevID:42122 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856295) 18:39:39:318 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:0) 18:39:39:318 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:318 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856295 18:39:39:318 CTIOS1-ctios Trace: [call.5000.46856295] CallConnection(42122.0) found DeviceID(42122) AgentID(48756). 18:39:39:318 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:39:318 CTIOS1-ctios Trace: Added CallConnection(42122.0). 18:39:39:318 CTIOS1-ctios Trace: [call.5000.46856295]::CreateCallConnection(): CallConnection(42122.0) created successfully. 18:39:39:318 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:318 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:318 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:318 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856295.42122]:eCallBeginEvent,Msk(bf0002) 18:39:39:318 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856295.42122]:eCallBeginEvent,Msk(bf0002) 18:39:39:318 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856295.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:39:318 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856295.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:39:319 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:39:39:319 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:39:39:319 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:319 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:319 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:319 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:319 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:319 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:319 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:374 CTIOS1-ctios Trace: >>CG:[call.5000.198845447]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845447 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845447 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0243790786 CallWrpupData:1236_0800_789_789 Vfone Activation ,257 NewConnDevID:21272 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845447 ecc:(...)) 18:39:39:375 CTIOS1-ctios Trace: >>CG:[call.5000.198845447.21272]:eSetCallDataConf(UniqObjID:call.5000.198845447.21272 MsgID:eSetCallDataConf TgtCILClntID:ITSD-South-4292-dotNET_Sess(31914638)_EvtThd(4)) 18:39:39:375 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845447.0243790786]:eCallDataUpdateEvent 18:39:39:375 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845447.21272]:eCallDataUpdateEvent 18:39:39:375 CTIOS1-ctios Trace: <-SND[ITSD-South-4292-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845447.21272]:eCallDataUpdateEvent 18:39:39:375 CTIOS1-ctios Trace: >>CG:[call.5000.46856283]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856283 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856283 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03475493168 NewConnDevID:03475493168 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856283 ecc:(...)) 18:39:39:376 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856283.03475493168]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:39:376 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856283.42537]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:39:376 CTIOS1-ctios Trace: <-SND[FE4-53-C44B-5360-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856283.42537]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:39:475 CTIOS1-ctios Trace: >>CG:[call.5000.46856295]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856295 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42122 RelDevID:42122 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856295) 18:39:39:475 CTIOS1-ctios Trace: >>CG:[call.5000.46856295]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856295 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42122 MsgID:eCallClearedEvent DvrKey:call.5000.46856295) 18:39:39:475 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856295.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:39:475 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856295.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:39:475 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856295.42122]:eCallClearedEvent,Msk(3f0000) 18:39:39:475 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856295.42122]:eCallClearedEvent,Msk(3f0000) 18:39:39:476 CTIOS1-ctios Trace: >>CG:[call.5000.46856295]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856295 ConnDevIDTyp:0 ConnDevID:42122 MsgID:eCallEndEvent DvrKey:call.5000.46856295) 18:39:39:476 CTIOS1-ctios Trace: Removed CallConnection(42122.0). 18:39:39:476 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856295 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:39:476 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:39:39:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856295.42122]:eCallEndEvent 18:39:39:476 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856295.42122]:eCallEndEvent 18:39:39:476 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:39:476 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:39:476 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:477 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:477 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:477 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:477 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:477 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:477 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:508 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eQueryAgentStatisticsConf(IID:32373921 PrphID:5000 AGExt:42122 AGID:48756 AGInstr:42122 UniqObjID:agent.5000.48756 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2682 LogdOnTimeTdy:9570 NotRdyTimeTdy:269 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:41 HdlCallsTlkTimeTdy:6409 HdlCallsTimeTdy:6551 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2153 LogdOnTimeSess:5911 NotRdyTimeSess:129 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:3499 HdlCallsTimeSess:3574 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:173 IntCallsTimeSess:62 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:173 IntCallsTimeTdy:62 HdlCallsAftCallTimeSess:75 HdlCallsAftCallTimeTdy:142 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prv 18:39:39:508 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eOnNewAgentStatisticsEvent 18:39:39:541 CTIOS1-ctios Trace: >>CG:[agent.5000.33679]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10648 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21622 AGID:33679 AGInstr:21622 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33679 AGAvailStatus:0) 18:39:39:541 CTIOS1-ctios Trace: >>CG:[call.5000.198845561]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845561 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845561 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:222780470 NewConnDevID:222780470 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845561 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105179))) 18:39:39:541 CTIOS1-ctios Trace: >>CG:[call.5000.198845561]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845561 ConnDevIDTyp:0 SVC#:402 SVCID:5028 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:502 SGID:5037 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21622 CallngDevID:222780470 CalldDevID:21622 LstRedirDevID:(null) AnsDevID:21622 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845561 Trnk#:0 TrnkGrp#:0) 18:39:39:541 CTIOS1-ctios Trace: [call.5000.198845561] Found CallConnection(222780470.1). 18:39:39:541 CTIOS1-ctios Trace: [call.5000.198845561] Found CallConnection(222780470.1). 18:39:39:541 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33679]:eAgentStateEvent(eTalking),Msk(0) 18:39:39:541 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33679]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:542 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845561.222780470]:eCallDataUpdateEvent,Msk(bf0002) 18:39:39:542 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845561.21622]:eCallDataUpdateEvent,Msk(3f0001) 18:39:39:542 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845561.222780470]:eCallEstablishedEvent,Msk(bf01a6) 18:39:39:542 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845561.21622]:eCallEstablishedEvent,Msk(bf01a6) 18:39:39:602 CTIOS1-ctios Trace: ->RCV[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4) a=48630][agent.5000.48630]:eSetAgentStateRequest(eAvailable) 18:39:39:620 CTIOS1-ctios Trace: >>CG:[call.5000.46856296]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856296 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:9103034600795 DNIS:42670 ConnDevID:9103034600795 MsgID:eCallBeginEvent DvrKey:call.5000.46856296) 18:39:39:620 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856296 18:39:39:620 CTIOS1-ctios Trace: >>CG:[call.5000.46856296]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856296 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9103034600795 AlrtgDevID:(null) CallngDevID:9103034600795 CalldDevID:42670 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856296 Trnk#:0 TrnkGrp#:0) 18:39:39:620 CTIOS1-ctios Trace: [call.5000.46856296]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9103034600795. 18:39:39:620 CTIOS1-ctios Trace: CallConnection(9103034600795.1) created AgentObject (Device) for DeviceID(9103034600795). 18:39:39:620 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:39:620 CTIOS1-ctios Trace: Added CallConnection(9103034600795.1). 18:39:39:620 CTIOS1-ctios Trace: [call.5000.46856296]::CreateCallConnection(): CallConnection(9103034600795.1) created successfully. 18:39:39:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856296.9103034600795]:eCallBeginEvent 18:39:39:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856296.9103034600795]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:39:620 CTIOS1-ctios Trace: >>CG:[call.5000.46856296]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856296 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:420 SGID:8583 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:9103034600795 AlrtgDevID:42670 CallngDevID:9103034600795 CalldDevID:42670 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856296 Trnk#:0 TrnkGrp#:0) 18:39:39:620 CTIOS1-ctios Trace: [call.5000.46856296] Found CallConnection(9103034600795.1) for device 9103034600795. 18:39:39:620 CTIOS1-ctios Trace: [call.5000.46856296]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42670. 18:39:39:620 CTIOS1-ctios Trace: [call.5000.46856296] CallConnection(9103034600795.1) found DeviceID(42670) AgentID(55016). 18:39:39:620 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:39:620 CTIOS1-ctios Trace: Added CallConnection(9103034600795.1). 18:39:39:620 CTIOS1-ctios Trace: [call.5000.46856296]::CreateCallConnection(): CallConnection(9103034600795.1) created successfully. 18:39:39:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856296.42670]:eCallBeginEvent 18:39:39:621 CTIOS1-ctios Trace: [call.5000.2131420933.42670] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:39:39:621 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856296.9103034600795]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:39:621 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856296.42670]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:39:39:663 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42243 AGID:48630 AGInstr:42243 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48630 AGAvailStatus:1) 18:39:39:663 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:39:663 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:39:663 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:663 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:663 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:663 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:664 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:664 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:664 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:39:664 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eSetAgentStateConf(UniqObjID:agent.5000.48630 MsgID:eSetAgentStateConf TgtCILClntID:GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)) 18:39:39:664 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eSetAgentStateConf 18:39:39:682 CTIOS1-ctios Trace: >>CG:[call.5000.46856296]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856296 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856296 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ANI:103034600795 ConnDevID:9103034600795 NewConnDevID:9103034600795 RCallKeyDay:151314 RCallKeyCID:202417 CustPh#:103034600795 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856296 ecc:(...) ICMEntUniqID:icm.151314.202417 RCallKeySeq#:1) 18:39:39:683 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856296.9103034600795]:eCallDataUpdateEvent,Msk(bf0002) 18:39:39:683 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856296.42670]:eCallDataUpdateEvent,Msk(3c0001) 18:39:39:689 CTIOS1-ctios Trace: >>CG:[call.5000.46856296]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856296 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856296 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ConnDevID:9103034600795 NewConnDevID:9103034600795 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856296 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105179))) 18:39:39:690 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856296.9103034600795]:eCallDataUpdateEvent,Msk(bf0002) 18:39:39:690 CTIOS1-ctios Trace: >>CG:[call.5000.46856296]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856296 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:420 SGID:8583 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42670 CallngDevID:9103034600795 CalldDevID:42670 LstRedirDevID:(null) AnsDevID:42670 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856296 Trnk#:0 TrnkGrp#:0) 18:39:39:690 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856296.42670]:eCallDataUpdateEvent,Msk(3c0001) 18:39:39:690 CTIOS1-ctios Trace: [call.5000.46856296] Found CallConnection(9103034600795.1). 18:39:39:690 CTIOS1-ctios Trace: [call.5000.46856296] Found CallConnection(9103034600795.1). 18:39:39:690 CTIOS1-ctios Trace: [call.5000.2131420933.42670] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1800 18:39:39:690 CTIOS1-ctios Trace: [call.5000.2131420933.42670] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1a40 18:39:39:690 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856296.9103034600795]:eCallEstablishedEvent,Msk(bf01a6) 18:39:39:690 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856296.42670]:eCallEstablishedEvent,Msk(3c1a40) 18:39:39:691 CTIOS1-ctios Trace: [call.5000.46856296] Found CallConnection(42670.0) for device 42670. 18:39:39:717 CTIOS1-ctios Trace: [call.5000.46856296] Found CallConnection(42670.0) for device 42670. 18:39:39:760 CTIOS1-ctios Trace: >>CG:[call.5000.2131420933]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420933 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42670 RelDevID:42670 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420933) 18:39:39:760 CTIOS1-ctios Trace: [call.5000.2131420933.42670] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:39:39:760 CTIOS1-ctios Trace: [call.5000.46856296.42670] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:39:39:760 CTIOS1-ctios Trace: >>CG:[call.5000.2131420933]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420933 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41265 RelDevID:41265 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420933) 18:39:39:761 CTIOS1-ctios Trace: >>CG:[call.5000.2131420933]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420933 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41265 MsgID:eCallClearedEvent DvrKey:call.5000.2131420933) 18:39:39:761 CTIOS1-ctios Trace: >>CG:[call.5000.2131420933]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420933 ConnDevIDTyp:0 ConnDevID:41265 MsgID:eCallEndEvent DvrKey:call.5000.2131420933) 18:39:39:761 CTIOS1-ctios Trace: [call.5000.2131420933.42670] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:39:39:761 CTIOS1-ctios Trace: [call.5000.46856296.42670] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:39:39:761 CTIOS1-ctios Trace: Removed CallConnection(41265.0). 18:39:39:761 CTIOS1-ctios Trace: Removed CallConnection(42670.0). 18:39:39:761 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420933 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:39:761 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420933.41265]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:39:761 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420933.42670]:eCallConnectionClearedEvent,Msk(3c0000) 18:39:39:761 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420933.41265]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:39:761 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420933.42670]:eCallConnectionClearedEvent,Msk(3c0000) 18:39:39:761 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420933.41265]:eCallClearedEvent,Msk(3f0000) 18:39:39:761 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420933.42670]:eCallClearedEvent,Msk(3c0000) 18:39:39:761 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420933.41265]:eCallEndEvent 18:39:39:761 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420933.42670]:eCallEndEvent 18:39:39:763 CTIOS1-ctios Trace: ->RCV[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3) a=12498][call.5000.46856205.51016]:eClearConnectionRequest 18:39:39:773 CTIOS1-ctios Trace: ->RCV[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4) a=48501][agent.5000.48501]:eSetAgentStateRequest(eNotReady) 18:39:39:794 CTIOS1-ctios Trace: >>CG:[agent.5000.55016]:eQueryAgentStatisticsConf(IID:32373923 PrphID:5000 AGExt:42670 AGID:55016 AGInstr:42670 UniqObjID:agent.5000.55016 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1301 LogdOnTimeTdy:22132 NotRdyTimeTdy:5472 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1269 LogdOnTimeSess:16011 NotRdyTimeSess:1577 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:2 IntCallsTimeSess:23 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:2 IntCallsTimeTdy:23 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:98 AutoOutCallsTlkTimeSess:5339 AutoOutCallsTimeSess:7267 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:98 AutoOutCallsTlkTimeTdy:5339 AutoOutCallsTimeTdy:7267 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:39:39:825 CTIOS1-ctios Trace: >>CG:[call.5000.46856205.51016]:eClearConnectionConf(UniqObjID:call.5000.46856205.51016 MsgID:eClearConnectionConf TgtCILClntID:GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)) 18:39:39:825 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856205.51016]:eClearConnectionConf,Msk(bf01a4) 18:39:39:826 CTIOS1-ctios Trace: [call.5000.46856205] Found CallConnection(51016.0) for device 51016. 18:39:39:826 CTIOS1-ctios Trace: [call.5000.46856205] Found CallConnection(51016.0) for device 51016. 18:39:39:837 CTIOS1-ctios Trace: >>CG:[call.5000.46856205]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856205 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51016 RelDevID:51016 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856205) 18:39:39:837 CTIOS1-ctios Trace: >>CG:[call.5000.46856205]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856205 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0922211660 RelDevID:0922211660 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856205) 18:39:39:837 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856205.0922211660]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:39:837 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856205.51016]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:39:837 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856205.51016]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:39:837 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856205.0922211660]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:39:837 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856205.51016]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:39:837 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856205.51016]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:39:837 CTIOS1-ctios Trace: >>CG:[call.5000.46856205]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856205 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0922211660 MsgID:eCallClearedEvent DvrKey:call.5000.46856205) 18:39:39:837 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856205.0922211660]:eCallClearedEvent,Msk(3f0000) 18:39:39:837 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856205.51016]:eCallClearedEvent,Msk(3f0000) 18:39:39:837 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856205.51016]:eCallClearedEvent,Msk(3f0000) 18:39:39:837 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:618 SGID:6061 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:39:39:837 CTIOS1-ctios Trace: [agent.5000.12498]: Current Wrapup Mode = 0 18:39:39:837 CTIOS1-ctios Trace: [call.5000.46856205.51016] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:39:837 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856205.51016]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:39:837 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:39:838 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:39:838 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:39:838 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:39:856 CTIOS1-ctios Trace: [call.5000.46856288] Found CallConnection(42525.0) for device 42525. 18:39:39:869 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207842 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207842 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991893) 18:39:39:870 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51073 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207843 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207843 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991894) 18:39:39:870 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][]:eAgentPrecallEvent 18:39:39:871 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207844 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207844 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991895) 18:39:39:887 CTIOS1-ctios Trace: >>CG:[agent.5000.48620]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:606 SGID:6059 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10817 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42633 AGID:48620 AGInstr:42633 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48620 AGAvailStatus:0) 18:39:39:887 CTIOS1-ctios Trace: >>CG:[call.5000.46856291]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856291 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856291 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03015718903 NewConnDevID:03015718903 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856291 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105179))) 18:39:39:887 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:eAgentStateEvent(eTalking),Msk(0) 18:39:39:887 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48620]:eAgentStateEvent(eTalking),Msk(0) 18:39:39:887 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:888 CTIOS1-ctios Trace: >>CG:[call.5000.46856291]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856291 ConnDevIDTyp:0 SVC#:607 SVCID:6107 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:606 SGID:6059 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42633 CallngDevID:03015718903 CalldDevID:42633 LstRedirDevID:(null) AnsDevID:42633 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856291 Trnk#:0 TrnkGrp#:0) 18:39:39:888 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:888 CTIOS1-ctios Trace: [call.5000.46856291] Found CallConnection(03015718903.1). 18:39:39:888 CTIOS1-ctios Trace: [call.5000.46856291] Found CallConnection(03015718903.1). 18:39:39:888 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:888 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:888 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:888 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:888 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:888 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48620]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:888 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48620]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:39:889 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856291.03015718903]:eCallDataUpdateEvent,Msk(bf0002) 18:39:39:889 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856291.42633]:eCallDataUpdateEvent,Msk(3f0001) 18:39:39:889 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856291.42633]:eCallDataUpdateEvent,Msk(3f0001) 18:39:39:889 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856291.03015718903]:eCallEstablishedEvent,Msk(bf01a6) 18:39:39:889 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856291.42633]:eCallEstablishedEvent,Msk(bf01a6) 18:39:39:889 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856291.42633]:eCallEstablishedEvent,Msk(bf01a6) 18:39:39:899 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:39:899 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:39:899 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:39:899 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:39:899 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:0) 18:39:39:899 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eReserved),Msk(0) 18:39:39:899 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eReserved),Msk(0) 18:39:39:899 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:39:899 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:39:901 CTIOS1-ctios Trace: [call.5000.46856288] Found CallConnection(42525.0) for device 42525. 18:39:39:901 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:39:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:39:902 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:39:902 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:39:934 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10672 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42042 AGID:48501 AGInstr:42042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48501 AGAvailStatus:0) 18:39:39:934 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:39:934 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:39:934 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:39:934 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:39:934 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:39:934 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:39:934 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:39:934 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:39:935 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:39:935 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eSetAgentStateConf(UniqObjID:agent.5000.48501 MsgID:eSetAgentStateConf TgtCILClntID:FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)) 18:39:39:935 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eSetAgentStateConf 18:39:39:971 CTIOS1-ctios Trace: >>CG:[call.5000.46856296]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856296 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856296 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ConnDevID:9103034600795 NewConnDevID:9103034600795 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856296 ecc:(...)) 18:39:39:971 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856296.9103034600795]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:39:971 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856296.42670]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:39:977 CTIOS1-ctios Trace: ->RCV[ITSD-South-4292-dotNET_Sess(31914638)_EvtThd(4) a=36278][agent.5000.36278]:eSetAgentStateRequest(eAvailable) 18:39:39:993 CTIOS1-ctios Trace: >>CG:[call.5000.46856288]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856288 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856288 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0542451153 NewConnDevID:0542451153 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856288 ecc:(...)) 18:39:39:993 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856288.0542451153]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:39:993 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856288.42525]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:39:993 CTIOS1-ctios Trace: <-SND[FC5-41-C50E-3804-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856288.42525]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:39:994 CTIOS1-ctios Trace: >>CG:[call.5000.198845496.21051]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.198845496.21051 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:ITSD-South-6208-dotNET_Sess(31914638)_EvtThd(4)) 18:39:39:994 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.198845496.21051]. 18:39:40:027 CTIOS1-ctios Trace: >>CG:[call.5000.2131420957]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420957 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41034 ConnDevID:41034 MsgID:eCallBeginEvent DvrKey:call.5000.2131420957) 18:39:40:027 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420957 18:39:40:027 CTIOS1-ctios Trace: >>CG:[call.5000.2131420957]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420957 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41034 CallngDevID:41034 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420957) 18:39:40:027 CTIOS1-ctios Trace: [call.5000.2131420957] CallConnection(41034.0) found DeviceID(41034) AgentID(). 18:39:40:027 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:40:027 CTIOS1-ctios Trace: Added CallConnection(41034.0). 18:39:40:027 CTIOS1-ctios Trace: [call.5000.2131420957]::CreateCallConnection(): CallConnection(41034.0) created successfully. 18:39:40:028 CTIOS1-ctios Trace: >>CG:[call.5000.2131420957]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420957 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420957 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41034 NewConnDevID:41034 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420957) 18:39:40:028 CTIOS1-ctios Trace: >>CG:[call.5000.2131420957]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420957 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41034 CallngDevID:41034 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420957) 18:39:40:028 CTIOS1-ctios Trace: [call.5000.2131420957] Found CallConnection(41034.0) for device 41034. 18:39:40:028 CTIOS1-ctios Trace: >>CG:[call.5000.2131420957]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420957 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420957 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41034 NewConnDevID:41034 RCallKeyDay:151314 RCallKeyCID:207842 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420957 ICMEntUniqID:icm.151314.207842 RCallKeySeq#:1) 18:39:40:029 CTIOS1-ctios Trace: >>CG:[call.5000.2131420957]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420957 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41034 AlrtgDevID: CallngDevID:41034 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420957 Trnk#:0 TrnkGrp#:0) 18:39:40:029 CTIOS1-ctios Trace: [call.5000.2131420957] Found CallConnection(41034.0) for device 41034. 18:39:40:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420957.41034]:eCallBeginEvent,Msk(bf0002) 18:39:40:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420957.41034]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:40:029 CTIOS1-ctios Trace: >>CG:[call.5000.2131420957]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420957 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41034 AlrtgDevID:51044 CallngDevID:41034 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420957 Trnk#:0 TrnkGrp#:0) 18:39:40:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420957.41034]:eCallDataUpdateEvent,Msk(bf0002) 18:39:40:029 CTIOS1-ctios Trace: [call.5000.2131420957] Found CallConnection(41034.0) for device 41034. 18:39:40:029 CTIOS1-ctios Trace: [call.5000.2131420957]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:40:029 CTIOS1-ctios Trace: [call.5000.2131420957] CallConnection(41034.0) found DeviceID(51044) AgentID(05230). 18:39:40:029 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:40:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420957.41034]:eCallOriginatedEvent,Msk(bf0002) 18:39:40:029 CTIOS1-ctios Trace: Added CallConnection(41034.0). 18:39:40:029 CTIOS1-ctios Trace: [call.5000.2131420957]::CreateCallConnection(): CallConnection(41034.0) created successfully. 18:39:40:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420957.41034]:eCallDataUpdateEvent,Msk(bf0002) 18:39:40:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420957.41034]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:40:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420957.51044]:eCallBeginEvent 18:39:40:029 CTIOS1-ctios Trace: >>CG:[call.5000.2131420957]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420957 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420957 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41034 NewConnDevID:41034 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420957 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105179))) 18:39:40:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420957.41034]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:40:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420957.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:40:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420957.41034]:eCallDataUpdateEvent,Msk(bf0002) 18:39:40:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420957.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:40:030 CTIOS1-ctios Trace: >>CG:[call.5000.2131420957]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420957 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41034 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420957 Trnk#:0 TrnkGrp#:0) 18:39:40:030 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:40:030 CTIOS1-ctios Trace: >>CG:[call.5000.2131420957]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420957 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420957) 18:39:40:030 CTIOS1-ctios Trace: [call.5000.2131420957] Found CallConnection(41034.0). 18:39:40:030 CTIOS1-ctios Trace: [call.5000.2131420957] Found CallConnection(41034.0). 18:39:40:030 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420957.41034]:eCallEstablishedEvent,Msk(bf01a6) 18:39:40:030 CTIOS1-ctios Trace: [call.5000.2131420957] Found CallConnection(51044.0). 18:39:40:030 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420957.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:40:030 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:40:030 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:40:030 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:40:030 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420957.41034]: eCallHeldEvent,Msk(bf0126) 18:39:40:030 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420957.51044]: eCallHeldEvent,Msk(bf000a) 18:39:40:031 CTIOS1-ctios Trace: >>CG:[call.5000.2131420958]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420958 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41035 ConnDevID:41035 MsgID:eCallBeginEvent DvrKey:call.5000.2131420958) 18:39:40:031 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420958 18:39:40:031 CTIOS1-ctios Trace: >>CG:[call.5000.2131420958]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420958 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41035 CallngDevID:41035 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420958) 18:39:40:031 CTIOS1-ctios Trace: [call.5000.2131420958] CallConnection(41035.0) found DeviceID(41035) AgentID(). 18:39:40:031 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:40:031 CTIOS1-ctios Trace: Added CallConnection(41035.0). 18:39:40:031 CTIOS1-ctios Trace: [call.5000.2131420958]::CreateCallConnection(): CallConnection(41035.0) created successfully. 18:39:40:031 CTIOS1-ctios Trace: >>CG:[call.5000.2131420958]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420958 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420958 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51073 ConnDevID:41035 NewConnDevID:41035 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420958) 18:39:40:032 CTIOS1-ctios Trace: >>CG:[call.5000.2131420958]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420958 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41035 CallngDevID:41035 CalldDevID:51073 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420958) 18:39:40:032 CTIOS1-ctios Trace: [call.5000.2131420958] Found CallConnection(41035.0) for device 41035. 18:39:40:032 CTIOS1-ctios Trace: >>CG:[call.5000.2131420958]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420958 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420958 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51073 Dialed#:45381 ConnDevID:41035 NewConnDevID:41035 RCallKeyDay:151314 RCallKeyCID:207843 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420958 ICMEntUniqID:icm.151314.207843 RCallKeySeq#:1) 18:39:40:032 CTIOS1-ctios Trace: >>CG:[call.5000.2131420958]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420958 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41035 AlrtgDevID: CallngDevID:41035 CalldDevID:51073 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420958 Trnk#:0 TrnkGrp#:0) 18:39:40:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420958.41035]:eCallBeginEvent,Msk(bf0002) 18:39:40:032 CTIOS1-ctios Trace: [call.5000.2131420958] Found CallConnection(41035.0) for device 41035. 18:39:40:032 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420958.41035]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:40:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420958.41035]:eCallDataUpdateEvent,Msk(bf0002) 18:39:40:033 CTIOS1-ctios Trace: >>CG:[call.5000.2131420958]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420958 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41035 AlrtgDevID:51073 CallngDevID:41035 CalldDevID:51073 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420958 Trnk#:0 TrnkGrp#:0) 18:39:40:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420958.41035]:eCallOriginatedEvent,Msk(bf0002) 18:39:40:033 CTIOS1-ctios Trace: [call.5000.2131420958] Found CallConnection(41035.0) for device 41035. 18:39:40:033 CTIOS1-ctios Trace: [call.5000.2131420958]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51073. 18:39:40:033 CTIOS1-ctios Trace: [call.5000.2131420958] CallConnection(41035.0) found DeviceID(51073) AgentID(12236). 18:39:40:033 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:40:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420958.41035]:eCallDataUpdateEvent,Msk(bf0002) 18:39:40:033 CTIOS1-ctios Trace: Added CallConnection(41035.0). 18:39:40:033 CTIOS1-ctios Trace: [call.5000.2131420958]::CreateCallConnection(): CallConnection(41035.0) created successfully. 18:39:40:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420958.41035]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:40:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420958.51073]:eCallBeginEvent 18:39:40:033 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420958.51073]:eCallBeginEvent 18:39:40:033 CTIOS1-ctios Trace: >>CG:[call.5000.2131420958]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420958 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420958 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41035 NewConnDevID:41035 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420958 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105179))) 18:39:40:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420958.41035]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:40:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420958.51073]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:40:033 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420958.51073]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:40:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420958.41035]:eCallDataUpdateEvent,Msk(bf0002) 18:39:40:033 CTIOS1-ctios Trace: >>CG:[call.5000.2131420958]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420958 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51073 CallngDevID:41035 CalldDevID:51073 LstRedirDevID:(null) AnsDevID:51073 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420958 Trnk#:0 TrnkGrp#:0) 18:39:40:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420958.51073]:eCallDataUpdateEvent,Msk(3f0001) 18:39:40:033 CTIOS1-ctios Trace: [call.5000.2131420958] Found CallConnection(41035.0). 18:39:40:033 CTIOS1-ctios Trace: [call.5000.2131420958] Found CallConnection(41035.0). 18:39:40:033 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420958.51073]:eCallDataUpdateEvent,Msk(3f0001) 18:39:40:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420958.41035]:eCallEstablishedEvent,Msk(bf01a6) 18:39:40:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420958.51073]:eCallEstablishedEvent,Msk(bf01a6) 18:39:40:033 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420958.51073]:eCallEstablishedEvent,Msk(bf01a6) 18:39:40:036 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7954 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51073 AGID:12236 AGInstr:51073 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12236 AGAvailStatus:0) 18:39:40:037 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:eAgentStateEvent(eTalking),Msk(0) 18:39:40:037 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eAgentStateEvent(eTalking),Msk(0) 18:39:40:037 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12236]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:40:037 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12236]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:40:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420958]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420958 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51073 HldgDevID:51073 MsgID:eCallHeldEvent DvrKey:call.5000.2131420958) 18:39:40:037 CTIOS1-ctios Trace: [call.5000.2131420958] Found CallConnection(51073.0). 18:39:40:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420958.41035]: eCallHeldEvent,Msk(bf0126) 18:39:40:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420958.51073]: eCallHeldEvent,Msk(bf000a) 18:39:40:037 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420958.51073]: eCallHeldEvent,Msk(bf000a) 18:39:40:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420959]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420959 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41036 ConnDevID:41036 MsgID:eCallBeginEvent DvrKey:call.5000.2131420959) 18:39:40:056 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420959 18:39:40:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420959]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420959 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41036 CallngDevID:41036 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420959) 18:39:40:056 CTIOS1-ctios Trace: [call.5000.2131420959] CallConnection(41036.0) found DeviceID(41036) AgentID(). 18:39:40:056 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:40:056 CTIOS1-ctios Trace: Added CallConnection(41036.0). 18:39:40:056 CTIOS1-ctios Trace: [call.5000.2131420959]::CreateCallConnection(): CallConnection(41036.0) created successfully. 18:39:40:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420959]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420959 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420959 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41036 NewConnDevID:41036 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420959) 18:39:40:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420959]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420959 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41036 CallngDevID:41036 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420959) 18:39:40:057 CTIOS1-ctios Trace: [call.5000.2131420959] Found CallConnection(41036.0) for device 41036. 18:39:40:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420959.41036]:eCallBeginEvent,Msk(bf0002) 18:39:40:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420959.41036]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:40:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420959.41036]:eCallDataUpdateEvent,Msk(bf0002) 18:39:40:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420959.41036]:eCallOriginatedEvent,Msk(bf0002) 18:39:40:057 CTIOS1-ctios Trace: >>CG:[call.5000.2131420959]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420959 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420959 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41036 NewConnDevID:41036 RCallKeyDay:151314 RCallKeyCID:207844 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420959 ICMEntUniqID:icm.151314.207844 RCallKeySeq#:1) 18:39:40:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420959]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420959 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41036 AlrtgDevID: CallngDevID:41036 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420959 Trnk#:0 TrnkGrp#:0) 18:39:40:058 CTIOS1-ctios Trace: [call.5000.2131420959] Found CallConnection(41036.0) for device 41036. 18:39:40:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420959.41036]:eCallDataUpdateEvent,Msk(bf0002) 18:39:40:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420959]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420959 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41036 AlrtgDevID:51023 CallngDevID:41036 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420959 Trnk#:0 TrnkGrp#:0) 18:39:40:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420959.41036]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:40:058 CTIOS1-ctios Trace: [call.5000.2131420959] Found CallConnection(41036.0) for device 41036. 18:39:40:058 CTIOS1-ctios Trace: [call.5000.2131420959]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:40:058 CTIOS1-ctios Trace: [call.5000.2131420959] CallConnection(41036.0) found DeviceID(51023) AgentID(33632). 18:39:40:058 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:40:058 CTIOS1-ctios Trace: Added CallConnection(41036.0). 18:39:40:058 CTIOS1-ctios Trace: [call.5000.2131420959]::CreateCallConnection(): CallConnection(41036.0) created successfully. 18:39:40:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420959]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420959 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420959 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41036 NewConnDevID:41036 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420959 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105179))) 18:39:40:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420959.51023]:eCallBeginEvent 18:39:40:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420959.41036]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:40:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420959.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:40:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420959.41036]:eCallDataUpdateEvent,Msk(bf0002) 18:39:40:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420959]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420959 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41036 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420959 Trnk#:0 TrnkGrp#:0) 18:39:40:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420959.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:40:059 CTIOS1-ctios Trace: [call.5000.2131420959] Found CallConnection(41036.0). 18:39:40:059 CTIOS1-ctios Trace: [call.5000.2131420959] Found CallConnection(41036.0). 18:39:40:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420959.41036]:eCallEstablishedEvent,Msk(bf01a6) 18:39:40:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420959.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:40:060 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:40:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420959]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420959 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420959) 18:39:40:060 CTIOS1-ctios Trace: [call.5000.2131420959] Found CallConnection(51023.0). 18:39:40:060 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:40:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:40:061 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:40:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420959.41036]: eCallHeldEvent,Msk(bf0126) 18:39:40:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420959.51023]: eCallHeldEvent,Msk(bf000a) 18:39:40:062 CTIOS1-ctios Trace: >>CG:[call.5000.198845447]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845447 ConnDevIDTyp:0 ConnDevID:21272 MsgID:eCallEndEvent DvrKey:call.5000.198845447) 18:39:40:062 CTIOS1-ctios Trace: Removed CallConnection(0243790786.1). 18:39:40:062 CTIOS1-ctios Trace: Removed CallConnection(21272.0). 18:39:40:062 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845447 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:40:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845447.0243790786]:eCallEndEvent 18:39:40:062 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845447.21272]:eCallEndEvent 18:39:40:062 CTIOS1-ctios Trace: <-SND[ITSD-South-4292-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845447.21272]:eCallEndEvent 18:39:40:062 CTIOS1-ctios Trace: >>CG:[agent.5000.36278]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10322 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21272 AGID:36278 AGInstr:21272 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36278 AGAvailStatus:1) 18:39:40:062 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36278]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:40:062 CTIOS1-ctios Trace: <-SND[ITSD-South-4292-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36278]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:40:063 CTIOS1-ctios Trace: >>CG:[agent.5000.36278]:eSetAgentStateConf(UniqObjID:agent.5000.36278 MsgID:eSetAgentStateConf TgtCILClntID:ITSD-South-4292-dotNET_Sess(31914638)_EvtThd(4)) 18:39:40:063 CTIOS1-ctios Trace: [call.5000.198845561] Found CallConnection(21622.0) for device 21622. 18:39:40:063 CTIOS1-ctios Trace: <-SND[ITSD-South-4292-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36278]:eSetAgentStateConf 18:39:40:089 CTIOS1-ctios Trace: [call.5000.198845561] Found CallConnection(21622.0) for device 21622. 18:39:40:093 CTIOS1-ctios Trace: >>CG:[agent.5000.36278]:eQueryAgentStatisticsConf(IID:32373927 PrphID:5000 AGExt:21272 AGID:36278 AGInstr:21272 UniqObjID:agent.5000.36278 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1226 LogdOnTimeTdy:9325 NotRdyTimeTdy:662 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:42 HdlCallsTlkTimeTdy:7045 HdlCallsTimeTdy:7401 IncCallsHldTdy:2 IncCallsHldTimeTdy:168 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1226 LogdOnTimeSess:9325 NotRdyTimeSess:662 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:42 HdlCallsTlkTimeSess:7045 HdlCallsTimeSess:7401 IncCallsHldSess:2 IncCallsHldTimeSess:168 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:188 HdlCallsAftCallTimeTdy:188 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prvw 18:39:40:093 CTIOS1-ctios Trace: <-SND[ITSD-South-4292-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36278]:eOnNewAgentStatisticsEvent 18:39:40:095 CTIOS1-ctios Trace: >>CG:[call.5000.2131420957]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420957 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420957 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41034 NewConnDevID:41034 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420957 ecc:(...)) 18:39:40:095 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420957.41034]:eCallDataUpdateEvent,Msk(bf0126) 18:39:40:095 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420957.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:40:115 CTIOS1-ctios Trace: >>CG:[call.5000.2131420958]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420958 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420958 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41035 NewConnDevID:41035 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420958 ecc:(...)) 18:39:40:115 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420958.41035]:eCallDataUpdateEvent,Msk(bf0126) 18:39:40:115 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420958.51073]:eCallDataUpdateEvent,Msk(bf000a) 18:39:40:115 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420958.51073]:eCallDataUpdateEvent,Msk(bf000a) 18:39:40:121 CTIOS1-ctios Trace: >>CG:[call.5000.2131420959]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420959 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420959 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41036 NewConnDevID:41036 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420959 ecc:(...)) 18:39:40:121 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420959.41036]:eCallDataUpdateEvent,Msk(bf0126) 18:39:40:121 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420959.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:40:146 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eNotReady) 18:39:40:151 CTIOS1-ctios Trace: ->RCV[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4) a=48501][agent.5000.48501]:eSetAgentStateRequest(eAvailable) 18:39:40:182 CTIOS1-ctios Trace: >>CG:[call.5000.46855543]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855543 ConnDevIDTyp:0 ConnDevID:42813 MsgID:eCallEndEvent DvrKey:call.5000.46855543) 18:39:40:182 CTIOS1-ctios Trace: Removed CallConnection(03453240217.1). 18:39:40:182 CTIOS1-ctios Trace: Removed CallConnection(42813.0). 18:39:40:182 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855543 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:40:182 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855543.03453240217]:eCallEndEvent 18:39:40:182 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855543.42813]:eCallEndEvent 18:39:40:183 CTIOS1-ctios Trace: >>CG:[agent.5000.48686]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10923 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42813 AGID:48686 AGInstr:42813 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48686 AGAvailStatus:1) 18:39:40:183 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48686]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:40:183 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48686]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:183 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48686]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:183 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48686]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:183 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48686]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:184 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48686]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:184 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48686]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:184 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48686]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:184 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48686]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:184 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48686]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:212 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10672 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42042 AGID:48501 AGInstr:42042 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48501 AGAvailStatus:1) 18:39:40:212 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:40:212 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:40:212 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:212 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:212 CTIOS1-ctios Trace: >>CG:[agent.5000.48501]:eSetAgentStateConf(UniqObjID:agent.5000.48501 MsgID:eSetAgentStateConf TgtCILClntID:FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)) 18:39:40:212 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:212 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:212 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:212 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:213 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:213 CTIOS1-ctios Trace: <-SND[FC6-31-D507-1872-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48501]:eSetAgentStateConf 18:39:40:215 CTIOS1-ctios Trace: >>CG:[agent.5000.48686]:eQueryAgentStatisticsConf(IID:32373930 PrphID:5000 AGExt:42813 AGID:48686 AGInstr:42813 UniqObjID:agent.5000.48686 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1670 LogdOnTimeTdy:9797 NotRdyTimeTdy:2641 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:43 HdlCallsTlkTimeTdy:5169 HdlCallsTimeTdy:5382 IncCallsHldTdy:1 IncCallsHldTimeTdy:1 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1670 LogdOnTimeSess:9797 NotRdyTimeSess:2641 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:43 HdlCallsTlkTimeSess:5169 HdlCallsTimeSess:5382 IncCallsHldSess:1 IncCallsHldTimeSess:1 IntCallsSess:2 IntCallsTimeSess:6 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:2 IntCallsTimeTdy:6 HdlCallsAftCallTimeSess:212 HdlCallsAftCallTimeTdy:212 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:39:40:236 CTIOS1-ctios Trace: ->RCV[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4) a=42586][agent.5000.42586]:eSetAgentStateRequest(eNotReady) 18:39:40:297 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:0) 18:39:40:297 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:40:298 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:40:298 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:298 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:298 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:298 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:298 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:298 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:298 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:298 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:39:40:298 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:39:40:342 CTIOS1-ctios Trace: >>CG:[call.5000.2131420957]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420957 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420957) 18:39:40:342 CTIOS1-ctios Trace: >>CG:[call.5000.2131420957]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420957 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41034 RelDevID:41034 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420957) 18:39:40:342 CTIOS1-ctios Trace: >>CG:[call.5000.2131420957]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420957 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41034 MsgID:eCallClearedEvent DvrKey:call.5000.2131420957) 18:39:40:342 CTIOS1-ctios Trace: >>CG:[call.5000.2131420957]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420957 ConnDevIDTyp:0 ConnDevID:41034 MsgID:eCallEndEvent DvrKey:call.5000.2131420957) 18:39:40:342 CTIOS1-ctios Trace: Removed CallConnection(41034.0). 18:39:40:342 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:40:342 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420957 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:40:342 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:40:343 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420957.41034]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:40:343 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420957.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:40:343 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420957.41034]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:40:343 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420957.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:40:343 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420957.41034]:eCallClearedEvent,Msk(3f0000) 18:39:40:343 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420957.51044]:eCallClearedEvent,Msk(3f0000) 18:39:40:343 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420957.41034]:eCallEndEvent 18:39:40:343 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420957.51044]:eCallEndEvent 18:39:40:343 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:40:343 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:343 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:375 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32373932 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5161 LogdOnTimeTdy:9513 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:336 LogdOnTimeSess:768 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:40:385 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9559 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42098 AGID:42586 AGInstr:42098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42586 AGAvailStatus:0) 18:39:40:385 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:40:385 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:40:386 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:386 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:386 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:386 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:386 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:386 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:386 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:386 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eSetAgentStateConf(UniqObjID:agent.5000.42586 MsgID:eSetAgentStateConf TgtCILClntID:FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)) 18:39:40:386 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eSetAgentStateConf 18:39:40:414 CTIOS1-ctios Trace: >>CG:[call.5000.46856301]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856301 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:9103456476672 DNIS:51073 ConnDevID:9103456476672 MsgID:eCallBeginEvent DvrKey:call.5000.46856301) 18:39:40:414 CTIOS1-ctios Trace: >>CG:[call.5000.46856301]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856301 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9103456476672 AlrtgDevID:(null) CallngDevID:9103456476672 CalldDevID:51073 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856301 Trnk#:0 TrnkGrp#:0) 18:39:40:414 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856301 18:39:40:414 CTIOS1-ctios Trace: [call.5000.46856301]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9103456476672. 18:39:40:414 CTIOS1-ctios Trace: CallConnection(9103456476672.1) created AgentObject (Device) for DeviceID(9103456476672). 18:39:40:414 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:40:414 CTIOS1-ctios Trace: Added CallConnection(9103456476672.1). 18:39:40:414 CTIOS1-ctios Trace: [call.5000.46856301]::CreateCallConnection(): CallConnection(9103456476672.1) created successfully. 18:39:40:414 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856301.9103456476672]:eCallBeginEvent 18:39:40:414 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856301.9103456476672]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:40:414 CTIOS1-ctios Trace: >>CG:[call.5000.46856301]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856301 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:9103456476672 AlrtgDevID:51073 CallngDevID:9103456476672 CalldDevID:51073 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856301 Trnk#:0 TrnkGrp#:0) 18:39:40:414 CTIOS1-ctios Trace: [call.5000.46856301] Found CallConnection(9103456476672.1) for device 9103456476672. 18:39:40:414 CTIOS1-ctios Trace: [call.5000.46856301]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51073. 18:39:40:414 CTIOS1-ctios Trace: [call.5000.46856301] CallConnection(9103456476672.1) found DeviceID(51073) AgentID(12236). 18:39:40:414 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:40:414 CTIOS1-ctios Trace: Added CallConnection(9103456476672.1). 18:39:40:414 CTIOS1-ctios Trace: [call.5000.46856301]::CreateCallConnection(): CallConnection(9103456476672.1) created successfully. 18:39:40:415 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856301.51073]:eCallBeginEvent 18:39:40:415 CTIOS1-ctios Trace: [call.5000.2131420958.51073] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:39:40:415 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856301.51073]:eCallBeginEvent 18:39:40:415 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856301.9103456476672]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:40:415 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420958.51073]:eButtonEnablementMaskChange,Msk(3c0000) 18:39:40:415 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856301.51073]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:39:40:415 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856301.51073]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:39:40:424 CTIOS1-ctios Trace: [call.5000.46856291] Found CallConnection(42633.0) for device 42633. 18:39:40:426 CTIOS1-ctios Trace: >>CG:[call.5000.46856156]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856156 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51033 RelDevID:51033 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856156) 18:39:40:426 CTIOS1-ctios Trace: >>CG:[call.5000.46856156]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856156 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51033 MsgID:eCallClearedEvent DvrKey:call.5000.46856156) 18:39:40:426 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856156.51033]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:40:426 CTIOS1-ctios Trace: <-SND[FF-E9-E52C-42-5908-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856156.51033]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:40:426 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856156.51033]:eCallClearedEvent,Msk(3f0000) 18:39:40:426 CTIOS1-ctios Trace: <-SND[FF-E9-E52C-42-5908-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856156.51033]:eCallClearedEvent,Msk(3f0000) 18:39:40:426 CTIOS1-ctios Trace: >>CG:[call.5000.46856156]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856156 ConnDevIDTyp:0 ConnDevID:51033 MsgID:eCallEndEvent DvrKey:call.5000.46856156) 18:39:40:426 CTIOS1-ctios Trace: Removed CallConnection(51033.0). 18:39:40:426 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856156 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:40:426 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856156.51033]:eCallEndEvent 18:39:40:426 CTIOS1-ctios Trace: <-SND[FF-E9-E52C-42-5908-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856156.51033]:eCallEndEvent 18:39:40:426 CTIOS1-ctios Trace: >>CG:[agent.5000.10599]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9143 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51033 AGID:10599 AGInstr:51033 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10599 AGAvailStatus:1) 18:39:40:426 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10599]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:40:426 CTIOS1-ctios Trace: <-SND[FF-E9-E52C-42-5908-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10599]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:40:426 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10599]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:426 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10599]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:457 CTIOS1-ctios Trace: >>CG:[agent.5000.10599]:eQueryAgentStatisticsConf(IID:32373933 PrphID:5000 AGExt:51033 AGID:10599 AGInstr:51033 UniqObjID:agent.5000.10599 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:7728 LogdOnTimeTdy:8950 NotRdyTimeTdy:1 AGOutCallsTdy:27 AGOutCallsTlkTimeTdy:1216 AGOutCallsTimeTdy:1219 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:7729 LogdOnTimeSess:8950 NotRdyTimeSess:1 AGOutCallsSess:27 AGOutCallsTlkTimeSess:1216 AGOutCallsTimeSess:1219 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:2 IntCallsTimeSess:4 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:2 IntCallsTimeTdy:4 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSes 18:39:40:457 CTIOS1-ctios Trace: <-SND[FF-E9-E52C-42-5908-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10599]:eOnNewAgentStatisticsEvent 18:39:40:467 CTIOS1-ctios Trace: [call.5000.46856291] Found CallConnection(42633.0) for device 42633. 18:39:40:476 CTIOS1-ctios Trace: >>CG:[call.5000.46856301]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856301 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856301 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5057 QryRuleID:5060 ANI:103456476672 ConnDevID:9103456476672 NewConnDevID:9103456476672 RCallKeyDay:151314 RCallKeyCID:202418 CustPh#:103456476672 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856301 ecc:(...) ICMEntUniqID:icm.151314.202418 RCallKeySeq#:1) 18:39:40:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856301.9103456476672]:eCallDataUpdateEvent,Msk(bf0002) 18:39:40:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856301.51073]:eCallDataUpdateEvent,Msk(3c0001) 18:39:40:476 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856301.51073]:eCallDataUpdateEvent,Msk(3c0001) 18:39:40:479 CTIOS1-ctios Trace: ->RCV[F-D2-12160-9004 a=6261][agent.5000.6261]:eSetAgentStateRequest(eNotReady) 18:39:40:482 CTIOS1-ctios Trace: >>CG:[call.5000.46856301]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856301 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856301 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5057 QryRuleID:5060 ConnDevID:9103456476672 NewConnDevID:9103456476672 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856301 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105180))) 18:39:40:482 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856301.9103456476672]:eCallDataUpdateEvent,Msk(bf0002) 18:39:40:482 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856301.51073]:eCallDataUpdateEvent,Msk(3c0001) 18:39:40:482 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856301.51073]:eCallDataUpdateEvent,Msk(3c0001) 18:39:40:482 CTIOS1-ctios Trace: >>CG:[call.5000.46856301]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856301 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51073 CallngDevID:9103456476672 CalldDevID:51073 LstRedirDevID:(null) AnsDevID:51073 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856301 Trnk#:0 TrnkGrp#:0) 18:39:40:482 CTIOS1-ctios Trace: [call.5000.46856301] Found CallConnection(9103456476672.1). 18:39:40:482 CTIOS1-ctios Trace: [call.5000.46856301] Found CallConnection(9103456476672.1). 18:39:40:482 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856301.9103456476672]:eCallEstablishedEvent,Msk(bf01a6) 18:39:40:482 CTIOS1-ctios Trace: [call.5000.2131420958.51073] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1800 18:39:40:482 CTIOS1-ctios Trace: [call.5000.2131420958.51073] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1a40 18:39:40:482 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420958.51073]:eButtonEnablementMaskChange,Msk(3c1800) 18:39:40:482 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420958.51073]:eButtonEnablementMaskChange,Msk(3c1a40) 18:39:40:482 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856301.51073]:eCallEstablishedEvent,Msk(3c1a40) 18:39:40:482 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856301.51073]:eCallEstablishedEvent,Msk(3c1a40) 18:39:40:483 CTIOS1-ctios Trace: [call.5000.46856301] Found CallConnection(51073.0) for device 51073. 18:39:40:499 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eAvailable) 18:39:40:532 CTIOS1-ctios Trace: ->RCV[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4) a=42586][agent.5000.42586]:eSetAgentStateRequest(eAvailable) 18:39:40:552 CTIOS1-ctios Trace: [call.5000.46856301] Found CallConnection(51073.0) for device 51073. 18:39:40:558 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:1) 18:39:40:559 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:40:559 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:40:559 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:559 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:559 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:559 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:559 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:559 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:559 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:559 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:39:40:559 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:39:40:566 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eNotReady) 18:39:40:573 CTIOS1-ctios Trace: [call.5000.46855521] Found CallConnection(42530.0) for device 42530. 18:39:40:573 CTIOS1-ctios Trace: [call.5000.46855521] Found CallConnection(42530.0) for device 42530. 18:39:40:582 CTIOS1-ctios Trace: >>CG:[call.5000.46855521]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855521 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42530 RelDevID:42530 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855521) 18:39:40:582 CTIOS1-ctios Trace: >>CG:[call.5000.46855521]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855521 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03008921706 RelDevID:03008921706 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855521) 18:39:40:582 CTIOS1-ctios Trace: >>CG:[call.5000.46855521]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855521 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03008921706 MsgID:eCallClearedEvent DvrKey:call.5000.46855521) 18:39:40:582 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855521.03008921706]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:40:582 CTIOS1-ctios Trace: >>CG:[agent.5000.48654]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10874 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42530 AGID:48654 AGInstr:42530 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48654 AGAvailStatus:0) 18:39:40:582 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855521.42530]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:40:582 CTIOS1-ctios Trace: [agent.5000.48654]: Current Wrapup Mode = 3 18:39:40:582 CTIOS1-ctios Trace: <-SND[FD4-46-FAA3-5564-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855521.42530]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:40:582 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855521.03008921706]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:40:582 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855521.42530]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:40:582 CTIOS1-ctios Trace: <-SND[FD4-46-FAA3-5564-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855521.42530]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:40:583 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855521.03008921706]:eCallClearedEvent,Msk(3f0000) 18:39:40:583 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855521.42530]:eCallClearedEvent,Msk(3f0000) 18:39:40:583 CTIOS1-ctios Trace: <-SND[FD4-46-FAA3-5564-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855521.42530]:eCallClearedEvent,Msk(3f0000) 18:39:40:583 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48654]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:40:583 CTIOS1-ctios Trace: <-SND[FD4-46-FAA3-5564-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48654]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:40:583 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48654]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:40:583 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48654]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:40:589 CTIOS1-ctios Trace: >>CG:[call.5000.46856291]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856291 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856291 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03015718903 NewConnDevID:03015718903 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856291 ecc:(...)) 18:39:40:589 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856291.03015718903]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:40:590 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856291.42633]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:40:590 CTIOS1-ctios Trace: <-SND[FP3-150-DC-E9-4612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856291.42633]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:40:592 CTIOS1-ctios Trace: >>CG:[call.5000.2131420958]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420958 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51073 RelDevID:51073 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420958) 18:39:40:592 CTIOS1-ctios Trace: >>CG:[call.5000.2131420958]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420958 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41035 RelDevID:41035 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420958) 18:39:40:592 CTIOS1-ctios Trace: >>CG:[call.5000.2131420958]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420958 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41035 MsgID:eCallClearedEvent DvrKey:call.5000.2131420958) 18:39:40:592 CTIOS1-ctios Trace: [call.5000.2131420958.51073] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:39:40:592 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420958.41035]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:40:592 CTIOS1-ctios Trace: [call.5000.46856301.51073] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:39:40:592 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420958.51073]:eButtonEnablementMaskChange,Msk(3c0000) 18:39:40:592 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856301.51073]:eButtonEnablementMaskChange,Msk(bf01a6) 18:39:40:592 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420958.51073]:eCallConnectionClearedEvent,Msk(3c0000) 18:39:40:592 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420958.51073]:eCallConnectionClearedEvent,Msk(3c0000) 18:39:40:592 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420958.41035]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:40:592 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420958.51073]:eCallConnectionClearedEvent,Msk(3c0000) 18:39:40:592 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420958.51073]:eCallConnectionClearedEvent,Msk(3c0000) 18:39:40:592 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420958.41035]:eCallClearedEvent,Msk(3f0000) 18:39:40:593 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420958.51073]:eCallClearedEvent,Msk(3c0000) 18:39:40:593 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420958.51073]:eCallClearedEvent,Msk(3c0000) 18:39:40:599 CTIOS1-ctios Trace: >>CG:[call.5000.2131420958]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420958 ConnDevIDTyp:0 ConnDevID:41035 MsgID:eCallEndEvent DvrKey:call.5000.2131420958) 18:39:40:599 CTIOS1-ctios Trace: [call.5000.2131420958.51073] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:39:40:599 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420958.41035]:eCallEndEvent 18:39:40:599 CTIOS1-ctios Trace: [call.5000.46856301.51073] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:39:40:599 CTIOS1-ctios Trace: Removed CallConnection(41035.0). 18:39:40:599 CTIOS1-ctios Trace: Removed CallConnection(51073.0). 18:39:40:599 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420958.51073]:eButtonEnablementMaskChange,Msk(3c0000) 18:39:40:599 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420958 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:40:599 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856301.51073]:eButtonEnablementMaskChange,Msk(bf01a6) 18:39:40:599 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420958.51073]:eCallEndEvent 18:39:40:599 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.2131420958.51073]:eCallEndEvent 18:39:40:604 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9559 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42098 AGID:42586 AGInstr:42098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42586 AGAvailStatus:1) 18:39:40:605 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:40:605 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:40:605 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:605 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:605 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:605 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:605 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:605 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:605 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:606 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eSetAgentStateConf(UniqObjID:agent.5000.42586 MsgID:eSetAgentStateConf TgtCILClntID:FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)) 18:39:40:606 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eSetAgentStateConf 18:39:40:629 CTIOS1-ctios Trace: >>CG:[agent.5000.12236]:eQueryAgentStatisticsConf(IID:32373938 PrphID:5000 AGExt:51073 AGID:12236 AGInstr:51073 UniqObjID:agent.5000.12236 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1611 LogdOnTimeTdy:9185 NotRdyTimeTdy:4649 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1611 LogdOnTimeSess:9185 NotRdyTimeSess:4649 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:16 AutoOutCallsTlkTimeSess:1375 AutoOutCallsTimeSess:2046 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:16 AutoOutCallsTlkTimeTdy:1375 AutoOutCallsTimeTdy:2046 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:40:630 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12236]:eOnNewAgentStatisticsEvent 18:39:40:634 CTIOS1-ctios Trace: >>CG:[agent.5000.6261]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5929 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21207 AGID:6261 AGInstr:21207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6261 AGAvailStatus:0) 18:39:40:634 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6261]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:40:635 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][agent.5000.6261]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:40:635 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6261]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:635 CTIOS1-ctios Trace: >>CG:[agent.5000.6261]:eSetAgentStateConf(UniqObjID:agent.5000.6261 MsgID:eSetAgentStateConf TgtCILClntID:F-D2-12160-9004) 18:39:40:635 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][agent.5000.6261]:eSetAgentStateConf 18:39:40:723 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:39:40:723 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:40:723 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:40:723 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:723 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:39:40:724 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:39:40:780 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eNotReady) 18:39:40:785 CTIOS1-ctios Trace: >>CG:[call.5000.46856301]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856301 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856301 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5057 QryRuleID:5060 ConnDevID:9103456476672 NewConnDevID:9103456476672 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856301 ecc:(...)) 18:39:40:786 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856301.9103456476672]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:40:786 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856301.51073]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:40:786 CTIOS1-ctios Trace: <-SND[FF-E3-67F9-148-2536-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856301.51073]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:40:787 CTIOS1-ctios Trace: >>CG:[call.5000.2131420959]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420959 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420959) 18:39:40:787 CTIOS1-ctios Trace: >>CG:[call.5000.2131420959]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420959 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41036 RelDevID:41036 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420959) 18:39:40:787 CTIOS1-ctios Trace: >>CG:[call.5000.2131420959]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420959 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41036 MsgID:eCallClearedEvent DvrKey:call.5000.2131420959) 18:39:40:787 CTIOS1-ctios Trace: >>CG:[call.5000.2131420959]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420959 ConnDevIDTyp:0 ConnDevID:41036 MsgID:eCallEndEvent DvrKey:call.5000.2131420959) 18:39:40:787 CTIOS1-ctios Trace: Removed CallConnection(41036.0). 18:39:40:787 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:40:788 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420959 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:40:788 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:40:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420959.41036]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:40:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420959.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:40:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420959.41036]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:40:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420959.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:40:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420959.41036]:eCallClearedEvent,Msk(3f0000) 18:39:40:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420959.51023]:eCallClearedEvent,Msk(3f0000) 18:39:40:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420959.41036]:eCallEndEvent 18:39:40:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420959.51023]:eCallEndEvent 18:39:40:788 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:40:789 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:789 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:40:793 CTIOS1-ctios Trace: ->RCV[FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4) a=48770][call.5000.46856108.42586]:eSingleStepTransferRequest 18:39:40:819 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32373940 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5993 LogdOnTimeTdy:9419 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5993 LogdOnTimeSess:9419 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:40:900 CTIOS1-ctios Trace: >>CG:[agent.5000.48414]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10467 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42192 AGID:48414 AGInstr:42192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48414 AGAvailStatus:0) 18:39:40:900 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:40:900 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:901 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:901 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:901 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:924 CTIOS1-ctios Trace: [call.5000.46856108] Found CallConnection(42586.0) for device 42586. 18:39:40:924 CTIOS1-ctios Trace: [call.5000.46856108] Found CallConnection(42586.0) for device 42586. 18:39:40:927 CTIOS1-ctios Trace: >>CG:[call.5000.2131420960]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420960 CallTyp:12 ConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03339833034 DNIS:81136 CallrEntrDig:81136 ConnDevID:42586 RCallKeyDay:151314 RCallKeyCID:206916 MsgID:eCallBeginEvent DvrKey:call.5000.2131420960 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105139)) ICMEntUniqID:icm.151314.206916 RCallKeySeq#:3) 18:39:40:927 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420960 18:39:40:927 CTIOS1-ctios Trace: >>CG:[call.5000.46856108]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46856108 NumParties:1 SecDevIDTyp:0 SecCID:2131420960 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:03339833034 SecDevID:42586 TfrgDevID:42586 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46856108ConnectedParty[1]:(ConnPtyCID:46856108 ConnPtyDevIDTyp:1 ConnPtyDevID:03339833034)) 18:39:40:927 CTIOS1-ctios Trace: [call.5000.46856108] Found CallConnection(42586.0). 18:39:40:927 CTIOS1-ctios Trace: >>CG:[call.5000.2131420960]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46856108 NumParties:1 SecDevIDTyp:0 SecCID:2131420960 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:03339833034 SecDevID:42586 TfrgDevID:42586 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420960ConnectedParty[1]:(ConnPtyCID:46856108 ConnPtyDevIDTyp:1 ConnPtyDevID:03339833034)) 18:39:40:927 CTIOS1-ctios Trace: [call.5000.2131420960]::FindTransferCommonDeviceID Calls [call.5000.46856108] and [call.5000.2131420960] do not appear to have a common Device. Tranferring Device [42586] is set as common device 18:39:40:927 CTIOS1-ctios Trace: [call.5000.46856108] Found CallConnection(42586.0). 18:39:40:928 CTIOS1-ctios Trace: [call.5000.46856108] Found CallConnection(42586.0). 18:39:40:928 CTIOS1-ctios Trace: Removed CallConnection(42586.0). 18:39:40:928 CTIOS1-ctios Trace: Added CallConnection(03339833034.1). 18:39:40:928 CTIOS1-ctios Trace: [call.5000.2131420960] Moved CallConnection[03339833034.1] from [call.5000.46856108] to [call.5000.2131420960]. 18:39:40:928 CTIOS1-ctios Trace: >>CG:[call.5000.2131420960]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420960 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420960 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:42586 NewConnDevID:03339833034 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420960) 18:39:40:928 CTIOS1-ctios Trace: >>CG:[call.5000.2131420960]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420960 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03339833034 RelDevID:03339833034 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420960) 18:39:40:928 CTIOS1-ctios Trace: >>CG:[call.5000.2131420960]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420960 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42586 MsgID:eCallClearedEvent DvrKey:call.5000.2131420960) 18:39:40:929 CTIOS1-ctios Trace: >>CG:[call.5000.2131420960]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420960 ConnDevIDTyp:1 ConnDevID:03339833034 MsgID:eCallEndEvent DvrKey:call.5000.2131420960) 18:39:40:929 CTIOS1-ctios Trace: Removed CallConnection(03339833034.1). 18:39:40:929 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420960 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:40:929 CTIOS1-ctios Trace: >>CG:[call.5000.46856108]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856108 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03339833034 MsgID:eCallClearedEvent DvrKey:call.5000.46856108) 18:39:40:929 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856108.42586]:eCallTransferredEvent,Msk(bf01a6) 18:39:40:929 CTIOS1-ctios Trace: <-SND[FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856108.42586]:eCallTransferredEvent,Msk(bf01a6) 18:39:40:929 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856108.42586]:eCallTransferredEvent,Msk(bf01a6) 18:39:40:929 CTIOS1-ctios Trace: <-SND[FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856108.42586]:eCallTransferredEvent,Msk(bf01a6) 18:39:40:929 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856108.42586]:eCallEndEvent 18:39:40:929 CTIOS1-ctios Trace: <-SND[FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856108.42586]:eCallEndEvent 18:39:40:929 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856108.03339833034]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:40:929 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420960.03339833034]:eCallTransferredEvent,Msk(bf01a6) 18:39:40:929 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420960.03339833034]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:40:929 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420960.03339833034]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:40:929 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420960.03339833034]:eCallClearedEvent,Msk(3f0000) 18:39:40:930 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420960.03339833034]:eCallEndEvent 18:39:40:930 CTIOS1-ctios Trace: >>CG:[agent.5000.48770]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:618 SGID:6061 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11095 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42586 AGID:48770 AGInstr:42586 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48770 AGAvailStatus:0) 18:39:40:930 CTIOS1-ctios Trace: [agent.5000.48770]: Current Wrapup Mode = 3 18:39:40:930 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:39:40:931 CTIOS1-ctios Trace: <-SND[FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48770]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:39:40:931 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:40:931 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:40:931 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:40:931 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:40:931 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:40:931 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:40:931 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:40:931 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48770]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:40:931 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48770]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:40:932 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:0) 18:39:40:933 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:40:933 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:40:933 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:933 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:933 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:933 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:933 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:933 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:933 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:40:934 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:39:40:934 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:39:40:964 CTIOS1-ctios Trace: >>CG:[agent.5000.48770]:eQueryAgentStatisticsConf(IID:32373942 PrphID:5000 AGExt:42586 AGID:48770 AGInstr:42586 UniqObjID:agent.5000.48770 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:671 LogdOnTimeTdy:8495 NotRdyTimeTdy:320 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:67 HdlCallsTlkTimeTdy:6801 HdlCallsTimeTdy:8094 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:671 LogdOnTimeSess:8495 NotRdyTimeSess:320 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:62 HdlCallsTlkTimeSess:6181 HdlCallsTimeSess:7391 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:1210 HdlCallsAftCallTimeTdy:1293 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:39:40:964 CTIOS1-ctios Trace: <-SND[FK2-103-47C1-5088-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48770]:eOnNewAgentStatisticsEvent 18:39:40:966 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eAvailable) 18:39:41:026 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:1) 18:39:41:026 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:41:026 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:41:026 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:027 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:39:41:027 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:39:41:048 CTIOS1-ctios Trace: ->RCV[F-D2-12160-9004 a=6261][agent.5000.6261]:eSetAgentStateRequest(eAvailable) 18:39:41:108 CTIOS1-ctios Trace: >>CG:[agent.5000.6261]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5929 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21207 AGID:6261 AGInstr:21207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6261 AGAvailStatus:1) 18:39:41:108 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6261]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:41:108 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][agent.5000.6261]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:41:108 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6261]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:108 CTIOS1-ctios Trace: >>CG:[agent.5000.6261]:eSetAgentStateConf(UniqObjID:agent.5000.6261 MsgID:eSetAgentStateConf TgtCILClntID:F-D2-12160-9004) 18:39:41:108 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][agent.5000.6261]:eSetAgentStateConf 18:39:41:172 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eAvailable) 18:39:41:232 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:1) 18:39:41:232 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:41:232 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:41:232 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:233 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:233 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:233 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:233 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:233 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:233 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:233 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:39:41:233 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:39:41:257 CTIOS1-ctios Trace: ->RCV[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4) a=48400][agent.5000.48400]:eSetAgentStateRequest(eNotReady) 18:39:41:386 CTIOS1-ctios Trace: >>CG:[agent.5000.48414]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10467 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42192 AGID:48414 AGInstr:42192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48414 AGAvailStatus:1) 18:39:41:386 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:41:386 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:386 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:386 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:386 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:386 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:387 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:387 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:391 CTIOS1-ctios Trace: [call.5000.154710022] Found CallConnection(21041.0) for device 21041. 18:39:41:391 CTIOS1-ctios Trace: [call.5000.154710022] Found CallConnection(21041.0) for device 21041. 18:39:41:405 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42059 ANI:0513678235 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207512 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207512 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7991352) 18:39:41:405 CTIOS1-ctios Trace: <-SND[FE7-48-DAE1-5912-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:41:406 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10418 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42194 AGID:48400 AGInstr:42194 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48400 AGAvailStatus:0) 18:39:41:407 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:41:407 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:41:407 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:41:407 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:41:407 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:41:407 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:41:407 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:41:407 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:41:407 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:41:414 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eNotReady) 18:39:41:418 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eSetAgentStateConf(UniqObjID:agent.5000.48400 MsgID:eSetAgentStateConf TgtCILClntID:GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)) 18:39:41:418 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eSetAgentStateConf 18:39:41:423 CTIOS1-ctios Trace: >>CG:[call.5000.154710022]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710022 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21041 RelDevID:21041 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154710022) 18:39:41:423 CTIOS1-ctios Trace: >>CG:[call.5000.154710022]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710022 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:02136999390 RelDevID:02136999390 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154710022) 18:39:41:423 CTIOS1-ctios Trace: >>CG:[call.5000.154710022]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710022 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21041 MsgID:eCallClearedEvent DvrKey:call.5000.154710022) 18:39:41:423 CTIOS1-ctios Trace: >>CG:[agent.5000.055051]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11163 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21041 AGID:055051 AGInstr:21041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055051 AGAvailStatus:0) 18:39:41:423 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710022.21041]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:41:423 CTIOS1-ctios Trace: [agent.5000.055051]: Current Wrapup Mode = 0 18:39:41:423 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710022.21041]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:41:423 CTIOS1-ctios Trace: [call.5000.154710022.21041] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:41:423 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710022.21041]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:41:423 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710022.21041]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:41:423 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710022.21041]:eCallClearedEvent,Msk(3f0000) 18:39:41:423 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710022.21041]:eCallClearedEvent,Msk(3f0000) 18:39:41:423 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710022.21041]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:41:423 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055051]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:41:423 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055051]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:41:434 CTIOS1-ctios Trace: >>CG:[agent.5000.42825]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10629 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42059 AGID:42825 AGInstr:42059 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42825 AGAvailStatus:0) 18:39:41:434 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42825]:eAgentStateEvent(eReserved),Msk(0) 18:39:41:434 CTIOS1-ctios Trace: <-SND[FE7-48-DAE1-5912-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42825]:eAgentStateEvent(eReserved),Msk(0) 18:39:41:434 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42825]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:41:434 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42825]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:41:435 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42825]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:41:435 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42825]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:41:435 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42825]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:41:435 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42825]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:41:435 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42825]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:41:451 CTIOS1-ctios Trace: [call.5000.154709681] Found CallConnection(21205.0) for device 21205. 18:39:41:451 CTIOS1-ctios Trace: [call.5000.154709681] Found CallConnection(21205.0) for device 21205. 18:39:41:452 CTIOS1-ctios Trace: >>CG:[call.5000.154709681]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709681 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21205 RelDevID:21205 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709681) 18:39:41:452 CTIOS1-ctios Trace: >>CG:[call.5000.154709681]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709681 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:03167007978 RelDevID:03167007978 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709681) 18:39:41:452 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709681.21205]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:41:452 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709681.21205]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:41:452 CTIOS1-ctios Trace: >>CG:[call.5000.154709681]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709681 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21205 MsgID:eCallClearedEvent DvrKey:call.5000.154709681) 18:39:41:452 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709681.21205]:eCallClearedEvent,Msk(3f0000) 18:39:41:453 CTIOS1-ctios Trace: >>CG:[call.5000.154709681]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709681 ConnDevIDTyp:0 ConnDevID:21205 MsgID:eCallEndEvent DvrKey:call.5000.154709681) 18:39:41:453 CTIOS1-ctios Trace: Removed CallConnection(21205.0). 18:39:41:453 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709681 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:41:453 CTIOS1-ctios Trace: >>CG:[agent.5000.6312]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6320 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21205 AGID:6312 AGInstr:21205 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6312 AGAvailStatus:1) 18:39:41:453 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709681.21205]:eCallEndEvent 18:39:41:453 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6312]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:41:454 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6312]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:487 CTIOS1-ctios Trace: >>CG:[call.5000.46856306]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856306 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0513678235 DNIS:42059 Dialed#:45233 ConnDevID:0513678235 RCallKeyDay:151314 RCallKeyCID:207512 MsgID:eCallBeginEvent DvrKey:call.5000.46856306 ecc:(...) ICMEntUniqID:icm.151314.207512 RCallKeySeq#:2) 18:39:41:487 CTIOS1-ctios Trace: >>CG:[call.5000.46856306]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856306 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0513678235 AlrtgDevID:(null) CallngDevID:0513678235 CalldDevID:42059 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856306 Trnk#:0 TrnkGrp#:0) 18:39:41:487 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856306 18:39:41:487 CTIOS1-ctios Trace: [call.5000.46856306]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0513678235. 18:39:41:487 CTIOS1-ctios Trace: CallConnection(0513678235.1) created AgentObject (Device) for DeviceID(0513678235). 18:39:41:487 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:41:487 CTIOS1-ctios Trace: Added CallConnection(0513678235.1). 18:39:41:487 CTIOS1-ctios Trace: [call.5000.46856306]::CreateCallConnection(): CallConnection(0513678235.1) created successfully. 18:39:41:488 CTIOS1-ctios Trace: >>CG:[call.5000.46856306]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856306 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0513678235 AlrtgDevID:42059 CallngDevID:0513678235 CalldDevID:42059 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856306 Trnk#:0 TrnkGrp#:0) 18:39:41:488 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856306.0513678235]:eCallBeginEvent 18:39:41:488 CTIOS1-ctios Trace: [call.5000.46856306] Found CallConnection(0513678235.1) for device 0513678235. 18:39:41:488 CTIOS1-ctios Trace: [call.5000.46856306]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42059. 18:39:41:488 CTIOS1-ctios Trace: [call.5000.46856306] CallConnection(0513678235.1) found DeviceID(42059) AgentID(42825). 18:39:41:488 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:41:488 CTIOS1-ctios Trace: Added CallConnection(0513678235.1). 18:39:41:488 CTIOS1-ctios Trace: [call.5000.46856306]::CreateCallConnection(): CallConnection(0513678235.1) created successfully. 18:39:41:488 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856306.0513678235]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:41:488 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856306.42059]:eCallBeginEvent 18:39:41:488 CTIOS1-ctios Trace: <-SND[FE7-48-DAE1-5912-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856306.42059]:eCallBeginEvent 18:39:41:488 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856306.0513678235]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:41:488 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856306.42059]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:41:488 CTIOS1-ctios Trace: <-SND[FE7-48-DAE1-5912-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856306.42059]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:41:504 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:565 SVCID:6592 SG#:566 SGID:6591 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42617 ANI:03339833034 UsrToUsrInfo:(null) Dialed#:81136 CallrEntrDig:81136 RCallKeyDay:151314 RCallKeyCID:206916 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206916 RCallKeySeq#:4 CallTypIDTag:5126 PreCallIIDTag:7991909) 18:39:41:523 CTIOS1-ctios Trace: [call.5000.46856059] Found CallConnection(42760.0) for device 42760. 18:39:41:524 CTIOS1-ctios Trace: [call.5000.46856059] Found CallConnection(42760.0) for device 42760. 18:39:41:524 CTIOS1-ctios Trace: >>CG:[call.5000.46856059]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856059 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42760 RelDevID:42760 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856059) 18:39:41:524 CTIOS1-ctios Trace: >>CG:[call.5000.46856059]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856059 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9103222028364 RelDevID:9103222028364 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856059) 18:39:41:524 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856059.9103222028364]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:41:524 CTIOS1-ctios Trace: <-SND[GR3-161-3EC4-4780-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856059.42760]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:41:524 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856059.42760]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:41:524 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856059.9103222028364]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:41:524 CTIOS1-ctios Trace: >>CG:[call.5000.46856059]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856059 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:9103222028364 MsgID:eCallClearedEvent DvrKey:call.5000.46856059) 18:39:41:524 CTIOS1-ctios Trace: <-SND[GR3-161-3EC4-4780-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856059.42760]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:41:525 CTIOS1-ctios Trace: >>CG:[agent.5000.48102]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:9053 SGID:8668 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9962 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42760 AGID:48102 AGInstr:42760 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48102 AGAvailStatus:0) 18:39:41:525 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856059.42760]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:41:525 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856059.9103222028364]:eCallClearedEvent,Msk(3f0000) 18:39:41:525 CTIOS1-ctios Trace: [agent.5000.48102]: Current Wrapup Mode = 3 18:39:41:525 CTIOS1-ctios Trace: <-SND[GR3-161-3EC4-4780-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856059.42760]:eCallClearedEvent,Msk(3f0000) 18:39:41:525 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856059.42760]:eCallClearedEvent,Msk(3f0000) 18:39:41:525 CTIOS1-ctios Trace: <-SND[GR3-161-3EC4-4780-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48102]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:41:525 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48102]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:41:535 CTIOS1-ctios Trace: >>CG:[agent.5000.42507]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9405 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42617 AGID:42507 AGInstr:42617 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42507 AGAvailStatus:0) 18:39:41:535 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42507]:eAgentStateEvent(eReserved),Msk(0) 18:39:41:536 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42507]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:41:566 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:0) 18:39:41:566 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:41:566 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:41:566 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:41:566 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:41:566 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:41:566 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:39:41:566 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:41:566 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:41:567 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:41:567 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:41:567 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:39:41:578 CTIOS1-ctios Trace: >>CG:[call.5000.46856307]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856307 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03339833034 DNIS:42617 Dialed#:81136 CallrEntrDig:81136 ConnDevID:03339833034 RCallKeyDay:151314 RCallKeyCID:206916 MsgID:eCallBeginEvent DvrKey:call.5000.46856307 ecc:(...) ICMEntUniqID:icm.151314.206916 RCallKeySeq#:5) 18:39:41:578 CTIOS1-ctios Trace: >>CG:[call.5000.46856307]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856307 ConnDevIDTyp:1 SVC#:565 SVCID:6592 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03339833034 AlrtgDevID:(null) CallngDevID:03339833034 CalldDevID:42617 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856307 Trnk#:0 TrnkGrp#:0) 18:39:41:578 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856307 18:39:41:578 CTIOS1-ctios Trace: [call.5000.46856307]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03339833034. 18:39:41:578 CTIOS1-ctios Trace: CallConnection(03339833034.1) created AgentObject (Device) for DeviceID(03339833034). 18:39:41:578 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:41:578 CTIOS1-ctios Trace: Added CallConnection(03339833034.1). 18:39:41:578 CTIOS1-ctios Trace: [call.5000.46856307]::CreateCallConnection(): CallConnection(03339833034.1) created successfully. 18:39:41:578 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856307.03339833034]:eCallBeginEvent 18:39:41:579 CTIOS1-ctios Trace: >>CG:[call.5000.46856307]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856307 ConnDevIDTyp:1 SVC#:565 SVCID:6592 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:566 SGID:6591 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03339833034 AlrtgDevID:42617 CallngDevID:03339833034 CalldDevID:42617 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856307 Trnk#:0 TrnkGrp#:0) 18:39:41:579 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856307.03339833034]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:41:579 CTIOS1-ctios Trace: [call.5000.46856307] Found CallConnection(03339833034.1) for device 03339833034. 18:39:41:579 CTIOS1-ctios Trace: [call.5000.46856307]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42617. 18:39:41:579 CTIOS1-ctios Trace: [call.5000.46856307] CallConnection(03339833034.1) found DeviceID(42617) AgentID(42507). 18:39:41:579 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:41:579 CTIOS1-ctios Trace: Added CallConnection(03339833034.1). 18:39:41:579 CTIOS1-ctios Trace: [call.5000.46856307]::CreateCallConnection(): CallConnection(03339833034.1) created successfully. 18:39:41:579 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856307.42617]:eCallBeginEvent 18:39:41:579 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856307.03339833034]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:41:579 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856307.42617]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:41:627 CTIOS1-ctios Trace: ->RCV[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3) a=12498][agent.5000.12498]:eSetAgentStateRequest(eAvailable) 18:39:41:665 CTIOS1-ctios Trace: ->RCV[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4) a=48400][agent.5000.48400]:eSetAgentStateRequest(eAvailable) 18:39:41:687 CTIOS1-ctios Trace: >>CG:[call.5000.46856205]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856205 ConnDevIDTyp:1 ConnDevID:0922211660 MsgID:eCallEndEvent DvrKey:call.5000.46856205) 18:39:41:687 CTIOS1-ctios Trace: Removed CallConnection(0922211660.1). 18:39:41:687 CTIOS1-ctios Trace: Removed CallConnection(51016.0). 18:39:41:687 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856205 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:41:687 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:1) 18:39:41:688 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856205.0922211660]:eCallEndEvent 18:39:41:688 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856205.51016]:eCallEndEvent 18:39:41:688 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856205.51016]:eCallEndEvent 18:39:41:688 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:41:688 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:41:688 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:688 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:688 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eSetAgentStateConf(UniqObjID:agent.5000.12498 MsgID:eSetAgentStateConf TgtCILClntID:GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)) 18:39:41:689 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eSetAgentStateConf 18:39:41:718 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eQueryAgentStatisticsConf(IID:32373950 PrphID:5000 AGExt:51016 AGID:12498 AGInstr:51016 UniqObjID:agent.5000.12498 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2026 LogdOnTimeTdy:8601 NotRdyTimeTdy:1156 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:23 HdlCallsTlkTimeTdy:4529 HdlCallsTimeTdy:5396 IncCallsHldTdy:1 IncCallsHldTimeTdy:209 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2026 LogdOnTimeSess:8601 NotRdyTimeSess:1156 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:23 HdlCallsTlkTimeSess:4529 HdlCallsTimeSess:5396 IncCallsHldSess:1 IncCallsHldTimeSess:209 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:658 HdlCallsAftCallTimeTdy:658 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Pr 18:39:41:718 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eOnNewAgentStatisticsEvent 18:39:41:724 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10418 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42194 AGID:48400 AGInstr:42194 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48400 AGAvailStatus:1) 18:39:41:724 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:41:725 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:41:725 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:725 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:725 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:725 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:725 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:725 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:725 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:725 CTIOS1-ctios Trace: >>CG:[agent.5000.48400]:eSetAgentStateConf(UniqObjID:agent.5000.48400 MsgID:eSetAgentStateConf TgtCILClntID:GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)) 18:39:41:725 CTIOS1-ctios Trace: <-SND[GC2-229-3F58-532-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48400]:eSetAgentStateConf 18:39:41:855 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:402 SVCID:5028 SG#:502 SGID:5037 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:51093 ANI:235577323 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207400 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207400 RCallKeySeq#:1 CallTypIDTag:5033 PreCallIIDTag:7991167) 18:39:41:855 CTIOS1-ctios Trace: <-SND[GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3)][]:eAgentPrecallEvent 18:39:41:878 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eAvailable) 18:39:41:880 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207857 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207857 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991919) 18:39:41:880 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207858 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207858 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991920) 18:39:41:881 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:39:41:882 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:41:882 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:41:886 CTIOS1-ctios Trace: >>CG:[agent.5000.33602]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10008 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51093 AGID:33602 AGInstr:51093 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33602 AGAvailStatus:0) 18:39:41:886 CTIOS1-ctios Trace: <-SND[GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33602]:eAgentStateEvent(eReserved),Msk(0) 18:39:41:886 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33602]:eAgentStateEvent(eReserved),Msk(0) 18:39:41:886 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33602]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:41:886 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33602]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:41:911 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:41:912 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:41:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:41:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:41:912 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:41:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:41:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:41:912 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:41:937 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:1) 18:39:41:937 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:41:937 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:41:937 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:937 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:938 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:39:41:938 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:938 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:938 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:938 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:41:938 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:39:41:952 CTIOS1-ctios Trace: >>CG:[call.5000.198845564]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845564 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:235577323 DNIS:51093 Dialed#:45433 ConnDevID:235577323 RCallKeyDay:151314 RCallKeyCID:207400 MsgID:eCallBeginEvent DvrKey:call.5000.198845564 ecc:(...) ICMEntUniqID:icm.151314.207400 RCallKeySeq#:2) 18:39:41:952 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845564 18:39:41:952 CTIOS1-ctios Trace: >>CG:[call.5000.198845564]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845564 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:235577323 AlrtgDevID:(null) CallngDevID:235577323 CalldDevID:51093 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845564 Trnk#:0 TrnkGrp#:0) 18:39:41:952 CTIOS1-ctios Trace: [call.5000.198845564]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 235577323. 18:39:41:952 CTIOS1-ctios Trace: CallConnection(235577323.1) created AgentObject (Device) for DeviceID(235577323). 18:39:41:952 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:41:952 CTIOS1-ctios Trace: Added CallConnection(235577323.1). 18:39:41:952 CTIOS1-ctios Trace: [call.5000.198845564]::CreateCallConnection(): CallConnection(235577323.1) created successfully. 18:39:41:953 CTIOS1-ctios Trace: >>CG:[call.5000.198845564]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845564 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:502 SGID:5037 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:235577323 AlrtgDevID:51093 CallngDevID:235577323 CalldDevID:51093 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845564 Trnk#:0 TrnkGrp#:0) 18:39:41:953 CTIOS1-ctios Trace: [call.5000.198845564] Found CallConnection(235577323.1) for device 235577323. 18:39:41:953 CTIOS1-ctios Trace: [call.5000.198845564]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51093. 18:39:41:953 CTIOS1-ctios Trace: [call.5000.198845564] CallConnection(235577323.1) found DeviceID(51093) AgentID(33602). 18:39:41:953 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:41:953 CTIOS1-ctios Trace: Added CallConnection(235577323.1). 18:39:41:953 CTIOS1-ctios Trace: [call.5000.198845564]::CreateCallConnection(): CallConnection(235577323.1) created successfully. 18:39:41:953 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845564.235577323]:eCallBeginEvent 18:39:41:953 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845564.235577323]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:41:953 CTIOS1-ctios Trace: <-SND[GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3)][call.5000.198845564.51093]:eCallBeginEvent 18:39:41:953 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845564.51093]:eCallBeginEvent 18:39:41:953 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845564.235577323]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:41:953 CTIOS1-ctios Trace: <-SND[GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3)][call.5000.198845564.51093]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:41:953 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845564.51093]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:41:985 CTIOS1-ctios Trace: >>CG:[agent.5000.11520]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7945 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51103 AGID:11520 AGInstr:51103 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.11520 AGAvailStatus:1) 18:39:41:985 CTIOS1-ctios Trace: <-SND[37096][agent.5000.11520]:eAgentStateEvent(eTalking),Msk(0) 18:39:41:985 CTIOS1-ctios Trace: <-SND[GF-PC-1884-2108][agent.5000.11520]:eAgentStateEvent(eTalking),Msk(0) 18:39:41:985 CTIOS1-ctios Trace: <-SND[37096][agent.5000.11520]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:41:985 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.11520]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:41:985 CTIOS1-ctios Trace: >>CG:[call.5000.46856308]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856308 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51103 ConnDevID:51103 MsgID:eCallBeginEvent DvrKey:call.5000.46856308 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105181))) 18:39:41:986 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856308 18:39:41:986 CTIOS1-ctios Trace: >>CG:[call.5000.46856308]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856308 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51103 CallngDevID:51103 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856308) 18:39:41:986 CTIOS1-ctios Trace: >>CG:[agent.5000.11520]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7945 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51103 AGID:11520 AGInstr:51103 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.11520 AGAvailStatus:0) 18:39:41:986 CTIOS1-ctios Trace: [call.5000.46856308] CallConnection(51103.0) found DeviceID(51103) AgentID(11520). 18:39:41:986 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:41:986 CTIOS1-ctios Trace: Added CallConnection(51103.0). 18:39:41:986 CTIOS1-ctios Trace: [call.5000.46856308]::CreateCallConnection(): CallConnection(51103.0) created successfully. 18:39:41:986 CTIOS1-ctios Trace: <-SND[37096][agent.5000.11520]:eAgentStateEvent(eTalking),Msk(0) 18:39:41:986 CTIOS1-ctios Trace: <-SND[GF-PC-1884-2108][agent.5000.11520]:eAgentStateEvent(eTalking),Msk(0) 18:39:41:986 CTIOS1-ctios Trace: <-SND[37096][agent.5000.11520]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:41:986 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.11520]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:41:986 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856308.51103]:eCallBeginEvent,Msk(bf0002) 18:39:41:986 CTIOS1-ctios Trace: <-SND[GF-PC-1884-2108][call.5000.46856308.51103]:eCallBeginEvent,Msk(bf0002) 18:39:41:986 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856308.51103]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:41:986 CTIOS1-ctios Trace: <-SND[GF-PC-1884-2108][call.5000.46856308.51103]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:42:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420961]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420961 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41073 ConnDevID:41073 MsgID:eCallBeginEvent DvrKey:call.5000.2131420961) 18:39:42:038 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420961 18:39:42:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420961]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420961 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41073 CallngDevID:41073 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420961) 18:39:42:038 CTIOS1-ctios Trace: [call.5000.2131420961] CallConnection(41073.0) found DeviceID(41073) AgentID(). 18:39:42:038 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:42:038 CTIOS1-ctios Trace: Added CallConnection(41073.0). 18:39:42:038 CTIOS1-ctios Trace: [call.5000.2131420961]::CreateCallConnection(): CallConnection(41073.0) created successfully. 18:39:42:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420961]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420961 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420961 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41073 NewConnDevID:41073 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420961) 18:39:42:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420961]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420961 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41073 CallngDevID:41073 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420961) 18:39:42:039 CTIOS1-ctios Trace: [call.5000.2131420961] Found CallConnection(41073.0) for device 41073. 18:39:42:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420961.41073]:eCallBeginEvent,Msk(bf0002) 18:39:42:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420961.41073]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:42:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420961.41073]:eCallDataUpdateEvent,Msk(bf0002) 18:39:42:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420961.41073]:eCallOriginatedEvent,Msk(bf0002) 18:39:42:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420961]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420961 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420961 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41073 NewConnDevID:41073 RCallKeyDay:151314 RCallKeyCID:207857 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420961 ICMEntUniqID:icm.151314.207857 RCallKeySeq#:1) 18:39:42:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420961]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420961 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41073 AlrtgDevID: CallngDevID:41073 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420961 Trnk#:0 TrnkGrp#:0) 18:39:42:042 CTIOS1-ctios Trace: [call.5000.2131420961] Found CallConnection(41073.0) for device 41073. 18:39:42:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420961]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420961 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41073 AlrtgDevID:51044 CallngDevID:41073 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420961 Trnk#:0 TrnkGrp#:0) 18:39:42:042 CTIOS1-ctios Trace: [call.5000.2131420961] Found CallConnection(41073.0) for device 41073. 18:39:42:042 CTIOS1-ctios Trace: [call.5000.2131420961]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:42:042 CTIOS1-ctios Trace: [call.5000.2131420961] CallConnection(41073.0) found DeviceID(51044) AgentID(05230). 18:39:42:042 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:42:042 CTIOS1-ctios Trace: Added CallConnection(41073.0). 18:39:42:042 CTIOS1-ctios Trace: [call.5000.2131420961]::CreateCallConnection(): CallConnection(41073.0) created successfully. 18:39:42:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420961]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420961 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420961 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41073 NewConnDevID:41073 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420961 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105181))) 18:39:42:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420961]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420961 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41073 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420961 Trnk#:0 TrnkGrp#:0) 18:39:42:042 CTIOS1-ctios Trace: [call.5000.2131420961] Found CallConnection(41073.0). 18:39:42:042 CTIOS1-ctios Trace: [call.5000.2131420961] Found CallConnection(41073.0). 18:39:42:042 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:42:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420961]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420961 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420961) 18:39:42:043 CTIOS1-ctios Trace: [call.5000.2131420961] Found CallConnection(51044.0). 18:39:42:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420961.41073]:eCallDataUpdateEvent,Msk(bf0002) 18:39:42:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420961.41073]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:42:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420961.51044]:eCallBeginEvent 18:39:42:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420961.41073]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:42:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420961.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:42:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420961.41073]:eCallDataUpdateEvent,Msk(bf0002) 18:39:42:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420961.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:42:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420961.41073]:eCallEstablishedEvent,Msk(bf01a6) 18:39:42:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420961.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:42:044 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:42:044 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:42:044 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:42:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420961.41073]: eCallHeldEvent,Msk(bf0126) 18:39:42:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420961.51044]: eCallHeldEvent,Msk(bf000a) 18:39:42:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420962]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420962 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41074 ConnDevID:41074 MsgID:eCallBeginEvent DvrKey:call.5000.2131420962) 18:39:42:046 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420962 18:39:42:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420962]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420962 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41074 CallngDevID:41074 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420962) 18:39:42:046 CTIOS1-ctios Trace: [call.5000.2131420962] CallConnection(41074.0) found DeviceID(41074) AgentID(). 18:39:42:046 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:42:046 CTIOS1-ctios Trace: Added CallConnection(41074.0). 18:39:42:046 CTIOS1-ctios Trace: [call.5000.2131420962]::CreateCallConnection(): CallConnection(41074.0) created successfully. 18:39:42:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420962]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420962 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420962 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41074 NewConnDevID:41074 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420962) 18:39:42:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420962]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420962 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41074 CallngDevID:41074 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420962) 18:39:42:046 CTIOS1-ctios Trace: [call.5000.2131420962] Found CallConnection(41074.0) for device 41074. 18:39:42:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420962]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420962 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420962 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41074 NewConnDevID:41074 RCallKeyDay:151314 RCallKeyCID:207858 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420962 ICMEntUniqID:icm.151314.207858 RCallKeySeq#:1) 18:39:42:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420962]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420962 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41074 AlrtgDevID: CallngDevID:41074 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420962 Trnk#:0 TrnkGrp#:0) 18:39:42:046 CTIOS1-ctios Trace: [call.5000.2131420962] Found CallConnection(41074.0) for device 41074. 18:39:42:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420962]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420962 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41074 AlrtgDevID:51023 CallngDevID:41074 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420962 Trnk#:0 TrnkGrp#:0) 18:39:42:047 CTIOS1-ctios Trace: [call.5000.2131420962] Found CallConnection(41074.0) for device 41074. 18:39:42:047 CTIOS1-ctios Trace: [call.5000.2131420962]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:42:047 CTIOS1-ctios Trace: [call.5000.2131420962] CallConnection(41074.0) found DeviceID(51023) AgentID(33632). 18:39:42:047 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:42:047 CTIOS1-ctios Trace: Added CallConnection(41074.0). 18:39:42:047 CTIOS1-ctios Trace: [call.5000.2131420962]::CreateCallConnection(): CallConnection(41074.0) created successfully. 18:39:42:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420962.41074]:eCallBeginEvent,Msk(bf0002) 18:39:42:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420962.41074]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:42:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420962.41074]:eCallDataUpdateEvent,Msk(bf0002) 18:39:42:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420962.41074]:eCallOriginatedEvent,Msk(bf0002) 18:39:42:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420962.41074]:eCallDataUpdateEvent,Msk(bf0002) 18:39:42:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420962.41074]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:42:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420962.51023]:eCallBeginEvent 18:39:42:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420962.41074]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:42:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420962.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:42:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420962]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420962 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420962 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41074 NewConnDevID:41074 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420962 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105181))) 18:39:42:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420962]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420962 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41074 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420962 Trnk#:0 TrnkGrp#:0) 18:39:42:049 CTIOS1-ctios Trace: [call.5000.2131420962] Found CallConnection(41074.0). 18:39:42:049 CTIOS1-ctios Trace: [call.5000.2131420962] Found CallConnection(41074.0). 18:39:42:049 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:42:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420962]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420962 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420962) 18:39:42:050 CTIOS1-ctios Trace: [call.5000.2131420962] Found CallConnection(51023.0). 18:39:42:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420962.41074]:eCallDataUpdateEvent,Msk(bf0002) 18:39:42:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420962.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:42:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420962.41074]:eCallEstablishedEvent,Msk(bf01a6) 18:39:42:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420962.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:42:050 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:42:050 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:42:050 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:42:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420962.41074]: eCallHeldEvent,Msk(bf0126) 18:39:42:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420962.51023]: eCallHeldEvent,Msk(bf000a) 18:39:42:105 CTIOS1-ctios Trace: >>CG:[call.5000.2131420961]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420961 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420961 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41073 NewConnDevID:41073 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420961 ecc:(...)) 18:39:42:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420961.41073]:eCallDataUpdateEvent,Msk(bf0126) 18:39:42:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420961.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:42:111 CTIOS1-ctios Trace: >>CG:[call.5000.2131420962]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420962 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420962 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41074 NewConnDevID:41074 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420962 ecc:(...)) 18:39:42:111 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420962.41074]:eCallDataUpdateEvent,Msk(bf0126) 18:39:42:112 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420962.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:42:152 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:39:42:152 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:42:152 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:242 CTIOS1-ctios Trace: >>CG:[call.5000.46856308]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856308 CallTyp:10 ConnDevIDTyp:0 NewConnCID:46856308 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:9903002053455 ConnDevID:51103 NewConnDevID:51103 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856308) 18:39:42:242 CTIOS1-ctios Trace: >>CG:[call.5000.46856308]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856308 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51103 CallngDevID:51103 CalldDevID:9903002053455 MsgID:eCallOriginatedEvent DvrKey:call.5000.46856308) 18:39:42:242 CTIOS1-ctios Trace: [call.5000.46856308] Found CallConnection(51103.0) for device 51103. 18:39:42:242 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856308.51103]:eCallDataUpdateEvent,Msk(bf0002) 18:39:42:242 CTIOS1-ctios Trace: <-SND[GF-PC-1884-2108][call.5000.46856308.51103]:eCallDataUpdateEvent,Msk(bf0002) 18:39:42:242 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856308.51103]:eCallOriginatedEvent,Msk(bf0002) 18:39:42:242 CTIOS1-ctios Trace: <-SND[GF-PC-1884-2108][call.5000.46856308.51103]:eCallOriginatedEvent,Msk(bf0002) 18:39:42:249 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:0) 18:39:42:249 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:42:250 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:42:250 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:42:250 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:42:250 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:42:250 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:42:250 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:42:250 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:42:356 CTIOS1-ctios Trace: >>CG:[call.5000.2131420961]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420961 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420961) 18:39:42:357 CTIOS1-ctios Trace: >>CG:[call.5000.2131420961]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420961 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41073 RelDevID:41073 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420961) 18:39:42:357 CTIOS1-ctios Trace: >>CG:[call.5000.2131420961]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420961 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41073 MsgID:eCallClearedEvent DvrKey:call.5000.2131420961) 18:39:42:357 CTIOS1-ctios Trace: >>CG:[call.5000.2131420961]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420961 ConnDevIDTyp:0 ConnDevID:41073 MsgID:eCallEndEvent DvrKey:call.5000.2131420961) 18:39:42:357 CTIOS1-ctios Trace: Removed CallConnection(41073.0). 18:39:42:357 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:42:357 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420961 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:42:357 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420961.41073]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:42:357 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420961.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:42:357 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420961.41073]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:42:357 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420961.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:42:357 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420961.41073]:eCallClearedEvent,Msk(3f0000) 18:39:42:357 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420961.51044]:eCallClearedEvent,Msk(3f0000) 18:39:42:358 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:42:358 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420961.41073]:eCallEndEvent 18:39:42:358 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420961.51044]:eCallEndEvent 18:39:42:358 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:42:358 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:358 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:360 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42253 ANI:03244362750 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207590 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207590 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7991488) 18:39:42:360 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:42:363 CTIOS1-ctios Trace: ->RCV[FF3-52-69A4-8052-dotNET_Sess(31914638)_EvtThd(4) a=48453][agent.5000.48453]:eSetAgentStateRequest(eNotReady) 18:39:42:364 CTIOS1-ctios Trace: >>CG:[call.5000.154710022]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154710022 ConnDevIDTyp:0 ConnDevID:21041 MsgID:eCallEndEvent DvrKey:call.5000.154710022) 18:39:42:364 CTIOS1-ctios Trace: Removed CallConnection(21041.0). 18:39:42:364 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154710022 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:42:364 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710022.21041]:eCallEndEvent 18:39:42:364 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710022.21041]:eCallEndEvent 18:39:42:364 CTIOS1-ctios Trace: >>CG:[agent.5000.055051]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:11163 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21041 AGID:055051 AGInstr:21041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055051 AGAvailStatus:0) 18:39:42:364 CTIOS1-ctios Trace: >>CG:[agent.5000.055051]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11163 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21041 AGID:055051 AGInstr:21041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055051 AGAvailStatus:1) 18:39:42:364 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055051]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:42:364 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055051]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:42:365 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055051]:eAgentStateEvent(eTalking),Msk(0) 18:39:42:365 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055051]:eAgentStateEvent(eTalking),Msk(0) 18:39:42:365 CTIOS1-ctios Trace: >>CG:[call.5000.154710042]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154710042 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:21041 ConnDevID:21041 MsgID:eCallBeginEvent DvrKey:call.5000.154710042 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105181))) 18:39:42:365 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154710042 18:39:42:365 CTIOS1-ctios Trace: >>CG:[call.5000.154710042]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710042 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:21041 CallngDevID:21041 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.154710042) 18:39:42:365 CTIOS1-ctios Trace: [call.5000.154710042] CallConnection(21041.0) found DeviceID(21041) AgentID(055051). 18:39:42:365 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:42:365 CTIOS1-ctios Trace: Added CallConnection(21041.0). 18:39:42:365 CTIOS1-ctios Trace: [call.5000.154710042]::CreateCallConnection(): CallConnection(21041.0) created successfully. 18:39:42:365 CTIOS1-ctios Trace: >>CG:[agent.5000.055051]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11163 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21041 AGID:055051 AGInstr:21041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055051 AGAvailStatus:0) 18:39:42:365 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710042.21041]:eCallBeginEvent,Msk(bf0002) 18:39:42:365 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710042.21041]:eCallBeginEvent,Msk(bf0002) 18:39:42:365 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710042.21041]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:42:365 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710042.21041]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:42:366 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055051]:eAgentStateEvent(eTalking),Msk(0) 18:39:42:366 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055051]:eAgentStateEvent(eTalking),Msk(0) 18:39:42:368 CTIOS1-ctios Trace: >>CG:[agent.5000.3601]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5619 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42157 AGID:3601 AGInstr:42157 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3601 AGAvailStatus:0) 18:39:42:368 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:42:368 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:42:368 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:42:368 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:42:368 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:42:368 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:42:368 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:42:368 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:42:389 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32373952 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5162 LogdOnTimeTdy:9515 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:338 LogdOnTimeSess:770 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:42:390 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10520 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42253 AGID:48456 AGInstr:42253 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48456 AGAvailStatus:0) 18:39:42:391 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eAgentStateEvent(eReserved),Msk(0) 18:39:42:391 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:eAgentStateEvent(eReserved),Msk(0) 18:39:42:391 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:42:391 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:42:391 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:42:391 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:42:391 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:42:391 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:42:392 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:42:397 CTIOS1-ctios Trace: >>CG:[agent.5000.055051]:eQueryAgentStatisticsConf(IID:32373954 PrphID:5000 AGExt:21041 AGID:055051 AGInstr:21041 UniqObjID:agent.5000.055051 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5346 LogdOnTimeTdy:6854 NotRdyTimeTdy:2 AGOutCallsTdy:19 AGOutCallsTlkTimeTdy:1438 AGOutCallsTimeTdy:1474 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5346 LogdOnTimeSess:6854 NotRdyTimeSess:2 AGOutCallsSess:19 AGOutCallsTlkTimeSess:1438 AGOutCallsTimeSess:1474 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:4 IntCallsTimeSess:31 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:4 IntCallsTimeTdy:31 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTi 18:39:42:397 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055051]:eOnNewAgentStatisticsEvent 18:39:42:420 CTIOS1-ctios Trace: >>CG:[call.5000.46856309]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856309 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:03244362750 DNIS:42253 Dialed#:45233 ConnDevID:03244362750 RCallKeyDay:151314 RCallKeyCID:207590 MsgID:eCallBeginEvent DvrKey:call.5000.46856309 ecc:(...) ICMEntUniqID:icm.151314.207590 RCallKeySeq#:2) 18:39:42:420 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856309 18:39:42:420 CTIOS1-ctios Trace: >>CG:[call.5000.46856309]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856309 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03244362750 AlrtgDevID:(null) CallngDevID:03244362750 CalldDevID:42253 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856309 Trnk#:0 TrnkGrp#:0) 18:39:42:420 CTIOS1-ctios Trace: >>CG:[call.5000.46856309]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856309 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03244362750 AlrtgDevID:42253 CallngDevID:03244362750 CalldDevID:42253 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856309 Trnk#:0 TrnkGrp#:0) 18:39:42:420 CTIOS1-ctios Trace: [call.5000.46856309]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03244362750. 18:39:42:420 CTIOS1-ctios Trace: CallConnection(03244362750.1) created AgentObject (Device) for DeviceID(03244362750). 18:39:42:420 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:42:420 CTIOS1-ctios Trace: Added CallConnection(03244362750.1). 18:39:42:420 CTIOS1-ctios Trace: [call.5000.46856309]::CreateCallConnection(): CallConnection(03244362750.1) created successfully. 18:39:42:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856309.03244362750]:eCallBeginEvent 18:39:42:420 CTIOS1-ctios Trace: [call.5000.46856309] Found CallConnection(03244362750.1) for device 03244362750. 18:39:42:420 CTIOS1-ctios Trace: [call.5000.46856309]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42253. 18:39:42:420 CTIOS1-ctios Trace: [call.5000.46856309] CallConnection(03244362750.1) found DeviceID(42253) AgentID(48456). 18:39:42:420 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:42:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856309.03244362750]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:42:420 CTIOS1-ctios Trace: Added CallConnection(03244362750.1). 18:39:42:420 CTIOS1-ctios Trace: [call.5000.46856309]::CreateCallConnection(): CallConnection(03244362750.1) created successfully. 18:39:42:420 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856309.42253]:eCallBeginEvent 18:39:42:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856309.42253]:eCallBeginEvent 18:39:42:420 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856309.03244362750]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:42:421 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856309.42253]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:42:421 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856309.42253]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:42:430 CTIOS1-ctios Trace: >>CG:[call.5000.46856308]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856308 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46856308 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51103 NewConnDevID:51103 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856308) 18:39:42:430 CTIOS1-ctios Trace: >>CG:[call.5000.46856308]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:46856308 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:9903002053455 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.46856308 Trnk#:0 TrnkGrp#:0) 18:39:42:430 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856308.51103]:eCallDataUpdateEvent,Msk(bf0002) 18:39:42:430 CTIOS1-ctios Trace: <-SND[GF-PC-1884-2108][call.5000.46856308.51103]:eCallDataUpdateEvent,Msk(bf0002) 18:39:42:431 CTIOS1-ctios Trace: <-SND[GF-PC-1884-2108][call.5000.46856308.51103]:eCallReachedNetworkEvent,Msk(bf0002) 18:39:42:492 CTIOS1-ctios Trace: >>CG:[agent.5000.42825]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10629 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42059 AGID:42825 AGInstr:42059 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42825 AGAvailStatus:0) 18:39:42:492 CTIOS1-ctios Trace: >>CG:[call.5000.46856306]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856306 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856306 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0513678235 NewConnDevID:0513678235 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856306 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105182))) 18:39:42:492 CTIOS1-ctios Trace: >>CG:[call.5000.46856306]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856306 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42059 CallngDevID:0513678235 CalldDevID:42059 LstRedirDevID:(null) AnsDevID:42059 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856306 Trnk#:0 TrnkGrp#:0) 18:39:42:493 CTIOS1-ctios Trace: [call.5000.46856306] Found CallConnection(0513678235.1). 18:39:42:493 CTIOS1-ctios Trace: [call.5000.46856306] Found CallConnection(0513678235.1). 18:39:42:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42825]:eAgentStateEvent(eTalking),Msk(0) 18:39:42:493 CTIOS1-ctios Trace: <-SND[FE7-48-DAE1-5912-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42825]:eAgentStateEvent(eTalking),Msk(0) 18:39:42:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42825]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:42:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42825]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:42:493 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42825]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:42:493 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42825]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:42:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42825]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:42:493 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42825]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:42:493 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42825]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:42:493 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856306.0513678235]:eCallDataUpdateEvent,Msk(bf0002) 18:39:42:493 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856306.42059]:eCallDataUpdateEvent,Msk(3f0001) 18:39:42:494 CTIOS1-ctios Trace: <-SND[FE7-48-DAE1-5912-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856306.42059]:eCallDataUpdateEvent,Msk(3f0001) 18:39:42:494 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856306.0513678235]:eCallEstablishedEvent,Msk(bf01a6) 18:39:42:494 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856306.42059]:eCallEstablishedEvent,Msk(bf01a6) 18:39:42:494 CTIOS1-ctios Trace: <-SND[FE7-48-DAE1-5912-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856306.42059]:eCallEstablishedEvent,Msk(bf01a6) 18:39:42:517 CTIOS1-ctios Trace: >>CG:[agent.5000.48453]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10517 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42063 AGID:48453 AGInstr:42063 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48453 AGAvailStatus:0) 18:39:42:517 CTIOS1-ctios Trace: <-SND[FF3-52-69A4-8052-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48453]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:42:517 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48453]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:42:517 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48453]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:42:517 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48453]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:42:518 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48453]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:42:518 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48453]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:42:518 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48453]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:42:518 CTIOS1-ctios Trace: >>CG:[agent.5000.48453]:eSetAgentStateConf(UniqObjID:agent.5000.48453 MsgID:eSetAgentStateConf TgtCILClntID:FF3-52-69A4-8052-dotNET_Sess(31914638)_EvtThd(4)) 18:39:42:518 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48453]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:42:518 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48453]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:42:518 CTIOS1-ctios Trace: <-SND[FF3-52-69A4-8052-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48453]:eSetAgentStateConf 18:39:42:541 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:611 SVCID:6111 SG#:610 SGID:6063 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:51016 ANI:0515577585 UsrToUsrInfo:(null) Dialed#:81126 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:206619 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.206619 RCallKeySeq#:4 CallTypIDTag:5135 PreCallIIDTag:7990907) 18:39:42:541 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][]:eAgentPrecallEvent 18:39:42:571 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:39:42:571 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eReserved),Msk(0) 18:39:42:571 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eReserved),Msk(0) 18:39:42:572 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:42:572 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:42:595 CTIOS1-ctios Trace: >>CG:[agent.5000.42507]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:566 SGID:6591 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9405 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42617 AGID:42507 AGInstr:42617 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42507 AGAvailStatus:0) 18:39:42:595 CTIOS1-ctios Trace: >>CG:[call.5000.46856307]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856307 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856307 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81136 ConnDevID:03339833034 NewConnDevID:03339833034 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856307 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105182))) 18:39:42:595 CTIOS1-ctios Trace: >>CG:[call.5000.46856307]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856307 ConnDevIDTyp:0 SVC#:565 SVCID:6592 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:566 SGID:6591 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42617 CallngDevID:03339833034 CalldDevID:42617 LstRedirDevID:(null) AnsDevID:42617 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856307 Trnk#:0 TrnkGrp#:0) 18:39:42:596 CTIOS1-ctios Trace: [call.5000.46856307] Found CallConnection(03339833034.1). 18:39:42:596 CTIOS1-ctios Trace: [call.5000.46856307] Found CallConnection(03339833034.1). 18:39:42:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42507]:eAgentStateEvent(eTalking),Msk(0) 18:39:42:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42507]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:42:596 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856307.03339833034]:eCallDataUpdateEvent,Msk(bf0002) 18:39:42:596 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856307.42617]:eCallDataUpdateEvent,Msk(3f0001) 18:39:42:596 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856307.03339833034]:eCallEstablishedEvent,Msk(bf01a6) 18:39:42:596 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856307.42617]:eCallEstablishedEvent,Msk(bf01a6) 18:39:42:614 CTIOS1-ctios Trace: >>CG:[call.5000.46856310]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856310 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0515577585 DNIS:51016 Dialed#:81126 ConnDevID:0515577585 RCallKeyDay:151314 RCallKeyCID:206619 MsgID:eCallBeginEvent DvrKey:call.5000.46856310 ecc:(...) ICMEntUniqID:icm.151314.206619 RCallKeySeq#:5) 18:39:42:614 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856310 18:39:42:614 CTIOS1-ctios Trace: >>CG:[call.5000.46856310]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856310 ConnDevIDTyp:1 SVC#:611 SVCID:6111 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0515577585 AlrtgDevID:(null) CallngDevID:0515577585 CalldDevID:51016 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856310 Trnk#:0 TrnkGrp#:0) 18:39:42:614 CTIOS1-ctios Trace: [call.5000.46856310]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0515577585. 18:39:42:614 CTIOS1-ctios Trace: CallConnection(0515577585.1) created AgentObject (Device) for DeviceID(0515577585). 18:39:42:614 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:42:614 CTIOS1-ctios Trace: Added CallConnection(0515577585.1). 18:39:42:614 CTIOS1-ctios Trace: [call.5000.46856310]::CreateCallConnection(): CallConnection(0515577585.1) created successfully. 18:39:42:615 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856310.0515577585]:eCallBeginEvent 18:39:42:615 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856310.0515577585]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:42:615 CTIOS1-ctios Trace: >>CG:[call.5000.46856310]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856310 ConnDevIDTyp:1 SVC#:611 SVCID:6111 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:610 SGID:6063 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0515577585 AlrtgDevID:51016 CallngDevID:0515577585 CalldDevID:51016 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856310 Trnk#:0 TrnkGrp#:0) 18:39:42:615 CTIOS1-ctios Trace: [call.5000.46856310] Found CallConnection(0515577585.1) for device 0515577585. 18:39:42:615 CTIOS1-ctios Trace: [call.5000.46856310]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51016. 18:39:42:615 CTIOS1-ctios Trace: [call.5000.46856310] CallConnection(0515577585.1) found DeviceID(51016) AgentID(12498). 18:39:42:615 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:42:615 CTIOS1-ctios Trace: Added CallConnection(0515577585.1). 18:39:42:615 CTIOS1-ctios Trace: [call.5000.46856310]::CreateCallConnection(): CallConnection(0515577585.1) created successfully. 18:39:42:615 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856310.51016]:eCallBeginEvent 18:39:42:615 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856310.51016]:eCallBeginEvent 18:39:42:615 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856310.0515577585]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:42:615 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856310.51016]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:42:615 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856310.51016]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:42:641 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:2 SVCID:9801 SG#:2 SGID:9785 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42608 ANI:04235220558 UsrToUsrInfo:(null) Dialed#:45230 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207764 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207764 RCallKeySeq#:1 CallTypIDTag:5272 PreCallIIDTag:7991771) 18:39:42:641 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:42:647 CTIOS1-ctios Trace: >>CG:[call.5000.2131420962]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420962 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420962) 18:39:42:647 CTIOS1-ctios Trace: >>CG:[call.5000.2131420962]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420962 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41074 RelDevID:41074 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420962) 18:39:42:647 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420962.41074]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:42:648 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420962.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:42:648 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420962.41074]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:42:648 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420962.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:42:648 CTIOS1-ctios Trace: >>CG:[call.5000.2131420962]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420962 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41074 MsgID:eCallClearedEvent DvrKey:call.5000.2131420962) 18:39:42:648 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420962.41074]:eCallClearedEvent,Msk(3f0000) 18:39:42:648 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420962.51023]:eCallClearedEvent,Msk(3f0000) 18:39:42:648 CTIOS1-ctios Trace: >>CG:[call.5000.2131420962]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420962 ConnDevIDTyp:0 ConnDevID:41074 MsgID:eCallEndEvent DvrKey:call.5000.2131420962) 18:39:42:648 CTIOS1-ctios Trace: Removed CallConnection(41074.0). 18:39:42:648 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:42:648 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420962 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:42:648 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420962.41074]:eCallEndEvent 18:39:42:648 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420962.51023]:eCallEndEvent 18:39:42:649 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:42:649 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:42:649 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:649 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:676 CTIOS1-ctios Trace: >>CG:[agent.5000.48689]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10926 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42608 AGID:48689 AGInstr:42608 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48689 AGAvailStatus:0) 18:39:42:676 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48689]:eAgentStateEvent(eReserved),Msk(0) 18:39:42:676 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:eAgentStateEvent(eReserved),Msk(0) 18:39:42:676 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:42:677 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:42:677 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:42:677 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:42:677 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:42:677 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:42:677 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:42:678 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48689]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:42:678 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:42:681 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32373955 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5994 LogdOnTimeTdy:9421 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5994 LogdOnTimeSess:9421 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:42:725 CTIOS1-ctios Trace: ->RCV[FF3-52-69A4-8052-dotNET_Sess(31914638)_EvtThd(4) a=48453][agent.5000.48453]:eSetAgentStateRequest(eAvailable) 18:39:42:737 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:39:42:738 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:42:738 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:42:740 CTIOS1-ctios Trace: >>CG:[call.5000.46856311]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856311 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:04235220558 DNIS:42608 Dialed#:45230 ConnDevID:04235220558 RCallKeyDay:151314 RCallKeyCID:207764 MsgID:eCallBeginEvent DvrKey:call.5000.46856311 ecc:(...) ICMEntUniqID:icm.151314.207764 RCallKeySeq#:2) 18:39:42:740 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856311 18:39:42:740 CTIOS1-ctios Trace: >>CG:[call.5000.46856311]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856311 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:04235220558 AlrtgDevID:(null) CallngDevID:04235220558 CalldDevID:42608 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856311 Trnk#:0 TrnkGrp#:0) 18:39:42:740 CTIOS1-ctios Trace: [call.5000.46856311]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 04235220558. 18:39:42:740 CTIOS1-ctios Trace: CallConnection(04235220558.1) created AgentObject (Device) for DeviceID(04235220558). 18:39:42:740 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:42:740 CTIOS1-ctios Trace: Added CallConnection(04235220558.1). 18:39:42:740 CTIOS1-ctios Trace: [call.5000.46856311]::CreateCallConnection(): CallConnection(04235220558.1) created successfully. 18:39:42:740 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856311.04235220558]:eCallBeginEvent 18:39:42:740 CTIOS1-ctios Trace: >>CG:[call.5000.46856311]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856311 ConnDevIDTyp:1 SVC#:2 SVCID:9801 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:2 SGID:9785 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:04235220558 AlrtgDevID:42608 CallngDevID:04235220558 CalldDevID:42608 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856311 Trnk#:0 TrnkGrp#:0) 18:39:42:740 CTIOS1-ctios Trace: [call.5000.46856311] Found CallConnection(04235220558.1) for device 04235220558. 18:39:42:740 CTIOS1-ctios Trace: [call.5000.46856311]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42608. 18:39:42:740 CTIOS1-ctios Trace: [call.5000.46856311] CallConnection(04235220558.1) found DeviceID(42608) AgentID(48689). 18:39:42:740 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:42:740 CTIOS1-ctios Trace: Added CallConnection(04235220558.1). 18:39:42:740 CTIOS1-ctios Trace: [call.5000.46856311]::CreateCallConnection(): CallConnection(04235220558.1) created successfully. 18:39:42:740 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:1) 18:39:42:740 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856311.04235220558]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:42:740 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856311.42608]:eCallBeginEvent 18:39:42:740 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856311.42608]:eCallBeginEvent 18:39:42:741 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:42:741 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856311.04235220558]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:42:741 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856311.42608]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:42:741 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856311.42608]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:42:741 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:741 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:741 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:741 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:741 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:742 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:742 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:767 CTIOS1-ctios Trace: >>CG:[agent.5000.3601]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5619 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42157 AGID:3601 AGInstr:42157 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3601 AGAvailStatus:1) 18:39:42:767 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:42:768 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:768 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:768 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:768 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:768 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:768 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:768 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:788 CTIOS1-ctios Trace: >>CG:[agent.5000.48453]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10517 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42063 AGID:48453 AGInstr:42063 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48453 AGAvailStatus:1) 18:39:42:788 CTIOS1-ctios Trace: <-SND[FF3-52-69A4-8052-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48453]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:42:788 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48453]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:42:788 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48453]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:789 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48453]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:789 CTIOS1-ctios Trace: >>CG:[agent.5000.48453]:eSetAgentStateConf(UniqObjID:agent.5000.48453 MsgID:eSetAgentStateConf TgtCILClntID:FF3-52-69A4-8052-dotNET_Sess(31914638)_EvtThd(4)) 18:39:42:789 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48453]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:789 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48453]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:789 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48453]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:789 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48453]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:789 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48453]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:789 CTIOS1-ctios Trace: <-SND[FF3-52-69A4-8052-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48453]:eSetAgentStateConf 18:39:42:948 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:39:42:948 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:42:948 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:42:971 CTIOS1-ctios Trace: >>CG:[agent.5000.33602]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10008 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51093 AGID:33602 AGInstr:51093 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33602 AGAvailStatus:0) 18:39:42:971 CTIOS1-ctios Trace: >>CG:[call.5000.198845564]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845564 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845564 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:235577323 NewConnDevID:235577323 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845564 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105182))) 18:39:42:971 CTIOS1-ctios Trace: >>CG:[call.5000.198845564]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845564 ConnDevIDTyp:0 SVC#:402 SVCID:5028 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:502 SGID:5037 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51093 CallngDevID:235577323 CalldDevID:51093 LstRedirDevID:(null) AnsDevID:51093 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845564 Trnk#:0 TrnkGrp#:0) 18:39:42:971 CTIOS1-ctios Trace: [call.5000.198845564] Found CallConnection(235577323.1). 18:39:42:971 CTIOS1-ctios Trace: [call.5000.198845564] Found CallConnection(235577323.1). 18:39:42:971 CTIOS1-ctios Trace: <-SND[GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33602]:eAgentStateEvent(eTalking),Msk(0) 18:39:42:971 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33602]:eAgentStateEvent(eTalking),Msk(0) 18:39:42:972 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33602]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:42:972 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33602]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:42:972 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845564.235577323]:eCallDataUpdateEvent,Msk(bf0002) 18:39:42:972 CTIOS1-ctios Trace: <-SND[GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3)][call.5000.198845564.51093]:eCallDataUpdateEvent,Msk(3f0001) 18:39:42:972 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845564.51093]:eCallDataUpdateEvent,Msk(3f0001) 18:39:42:972 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845564.235577323]:eCallEstablishedEvent,Msk(bf01a6) 18:39:42:972 CTIOS1-ctios Trace: <-SND[GF-C5-A207-25-4920-dotNET_Sess(31914638)_EvtThd(3)][call.5000.198845564.51093]:eCallEstablishedEvent,Msk(bf01a6) 18:39:42:972 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845564.51093]:eCallEstablishedEvent,Msk(bf01a6) 18:39:43:039 CTIOS1-ctios Trace: [call.5000.46856306] Found CallConnection(42059.0) for device 42059. 18:39:43:056 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eNotReady) 18:39:43:079 CTIOS1-ctios Trace: [call.5000.46856306] Found CallConnection(42059.0) for device 42059. 18:39:43:130 CTIOS1-ctios Trace: [call.5000.46856307] Found CallConnection(42617.0) for device 42617. 18:39:43:205 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:0) 18:39:43:205 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:43:205 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:43:205 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:43:206 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:39:43:206 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:39:43:233 CTIOS1-ctios Trace: [call.5000.46856307] Found CallConnection(42617.0) for device 42617. 18:39:43:242 CTIOS1-ctios Trace: [call.5000.46856062] Found CallConnection(42550.0) for device 42550. 18:39:43:242 CTIOS1-ctios Trace: [call.5000.46856062] Found CallConnection(42550.0) for device 42550. 18:39:43:248 CTIOS1-ctios Trace: >>CG:[call.5000.46856062]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856062 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42550 RelDevID:42550 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856062) 18:39:43:248 CTIOS1-ctios Trace: >>CG:[call.5000.46856062]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856062 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3219249245 RelDevID:3219249245 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856062) 18:39:43:248 CTIOS1-ctios Trace: >>CG:[call.5000.46856062]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856062 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3219249245 MsgID:eCallClearedEvent DvrKey:call.5000.46856062) 18:39:43:248 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856062.3219249245]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:43:248 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856062.42550]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:43:248 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856062.3219249245]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:43:248 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856062.42550]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:43:248 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856062.3219249245]:eCallClearedEvent,Msk(3f0000) 18:39:43:248 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856062.42550]:eCallClearedEvent,Msk(3f0000) 18:39:43:252 CTIOS1-ctios Trace: >>CG:[agent.5000.48613]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:606 SGID:6059 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10810 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42550 AGID:48613 AGInstr:42550 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48613 AGAvailStatus:0) 18:39:43:252 CTIOS1-ctios Trace: [agent.5000.48613]: Current Wrapup Mode = 3 18:39:43:252 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:43:252 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:43:253 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:43:253 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:43:253 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:43:253 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:43:253 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:43:253 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:43:253 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:43:253 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48613]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:43:257 CTIOS1-ctios Trace: ->RCV[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4) a=36328][call.5000.154710010.21026]:eSingleStepTransferRequest 18:39:43:262 CTIOS1-ctios Trace: >>CG:[agent.5000.48224]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10156 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42144 AGID:48224 AGInstr:42144 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48224 AGAvailStatus:0) 18:39:43:262 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:43:263 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:43:263 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:43:263 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:43:263 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:43:263 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:43:263 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:43:263 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:43:366 CTIOS1-ctios Trace: ->RCV[GR3-161-3EC4-4780-dotNET_Sess(31914638)_EvtThd(4) a=48102][call.5000.46856059.42760]:eSetCallDataRequest 18:39:43:366 CTIOS1-ctios Trace: [call.5000.46856059.42760] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:43:366 CTIOS1-ctios Trace: <-SND[GR3-161-3EC4-4780-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856059.42760]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:43:385 CTIOS1-ctios Trace: [call.5000.154710010] Found CallConnection(21026.0) for device 21026. 18:39:43:386 CTIOS1-ctios Trace: [call.5000.154710010] Found CallConnection(21026.0) for device 21026. 18:39:43:411 CTIOS1-ctios Trace: >>CG:[call.5000.154710010]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154710010 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154710010 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0673018071 NewConnDevID:0673018071 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154710010 ecc:(...)) 18:39:43:412 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710010.0673018071]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:43:412 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710010.21026]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:43:412 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710010.21026]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:43:419 CTIOS1-ctios Trace: >>CG:[call.5000.2131420963]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420963 CallTyp:12 ConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0673018071 DNIS:81121 CallrEntrDig:81121 ConnDevID:21026 RCallKeyDay:151314 RCallKeyCID:206774 MsgID:eCallBeginEvent DvrKey:call.5000.2131420963 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105149)) ICMEntUniqID:icm.151314.206774 RCallKeySeq#:6) 18:39:43:419 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420963 18:39:43:419 CTIOS1-ctios Trace: >>CG:[call.5000.154710010]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154710010 NumParties:1 SecDevIDTyp:0 SecCID:2131420963 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0673018071 SecDevID:21026 TfrgDevID:21026 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.154710010ConnectedParty[1]:(ConnPtyCID:154710010 ConnPtyDevIDTyp:1 ConnPtyDevID:0673018071)) 18:39:43:419 CTIOS1-ctios Trace: [call.5000.154710010] Found CallConnection(21026.0). 18:39:43:420 CTIOS1-ctios Trace: >>CG:[call.5000.2131420963]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:154710010 NumParties:1 SecDevIDTyp:0 SecCID:2131420963 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0673018071 SecDevID:21026 TfrgDevID:21026 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420963ConnectedParty[1]:(ConnPtyCID:154710010 ConnPtyDevIDTyp:1 ConnPtyDevID:0673018071)) 18:39:43:420 CTIOS1-ctios Trace: [call.5000.2131420963]::FindTransferCommonDeviceID Calls [call.5000.154710010] and [call.5000.2131420963] do not appear to have a common Device. Tranferring Device [21026] is set as common device 18:39:43:420 CTIOS1-ctios Trace: [call.5000.154710010] Found CallConnection(21026.0). 18:39:43:420 CTIOS1-ctios Trace: [call.5000.154710010] Found CallConnection(21026.0). 18:39:43:420 CTIOS1-ctios Trace: Removed CallConnection(21026.0). 18:39:43:420 CTIOS1-ctios Trace: Added CallConnection(0673018071.1). 18:39:43:420 CTIOS1-ctios Trace: [call.5000.2131420963] Moved CallConnection[0673018071.1] from [call.5000.154710010] to [call.5000.2131420963]. 18:39:43:420 CTIOS1-ctios Trace: >>CG:[call.5000.2131420963]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420963 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420963 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21026 NewConnDevID:0673018071 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420963) 18:39:43:421 CTIOS1-ctios Trace: >>CG:[call.5000.2131420963]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420963 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0673018071 RelDevID:0673018071 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420963) 18:39:43:421 CTIOS1-ctios Trace: >>CG:[call.5000.2131420963]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420963 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21026 MsgID:eCallClearedEvent DvrKey:call.5000.2131420963) 18:39:43:421 CTIOS1-ctios Trace: >>CG:[call.5000.2131420963]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420963 ConnDevIDTyp:1 ConnDevID:0673018071 MsgID:eCallEndEvent DvrKey:call.5000.2131420963) 18:39:43:421 CTIOS1-ctios Trace: Removed CallConnection(0673018071.1). 18:39:43:421 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420963 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:43:421 CTIOS1-ctios Trace: >>CG:[agent.5000.36328]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10707 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21026 AGID:36328 AGInstr:21026 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36328 AGAvailStatus:0) 18:39:43:421 CTIOS1-ctios Trace: [agent.5000.36328]: Current Wrapup Mode = 3 18:39:43:421 CTIOS1-ctios Trace: >>CG:[call.5000.154710010]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710010 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.154710010) 18:39:43:421 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710010.21026]:eCallTransferredEvent,Msk(bf01a6) 18:39:43:421 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710010.21026]:eCallTransferredEvent,Msk(bf01a6) 18:39:43:421 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710010.21026]:eCallTransferredEvent,Msk(bf01a6) 18:39:43:421 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710010.21026]:eCallTransferredEvent,Msk(bf01a6) 18:39:43:421 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710010.21026]:eCallEndEvent 18:39:43:421 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710010.21026]:eCallEndEvent 18:39:43:421 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710010.0673018071]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:43:421 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420963.0673018071]:eCallTransferredEvent,Msk(bf01a6) 18:39:43:422 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420963.0673018071]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:43:422 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420963.0673018071]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:43:422 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420963.0673018071]:eCallClearedEvent,Msk(3f0000) 18:39:43:422 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420963.0673018071]:eCallEndEvent 18:39:43:422 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36328]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:39:43:422 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36328]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:39:43:422 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36328]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:43:426 CTIOS1-ctios Trace: >>CG:[call.5000.46856059]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856059 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856059 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5042 QryRuleID:5045 ConnDevID:9103222028364 CallWrpupData:ITMS_1260_DXXA NewConnDevID:42760 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856059 ecc:(...)) 18:39:43:426 CTIOS1-ctios Trace: >>CG:[call.5000.46856059.42760]:eSetCallDataConf(UniqObjID:call.5000.46856059.42760 MsgID:eSetCallDataConf TgtCILClntID:GR3-161-3EC4-4780-dotNET_Sess(31914638)_EvtThd(4)) 18:39:43:426 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856059.9103222028364]:eCallDataUpdateEvent 18:39:43:426 CTIOS1-ctios Trace: <-SND[GR3-161-3EC4-4780-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856059.42760]:eCallDataUpdateEvent 18:39:43:426 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856059.42760]:eCallDataUpdateEvent 18:39:43:428 CTIOS1-ctios Trace: >>CG:[agent.5000.48456]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10520 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42253 AGID:48456 AGInstr:42253 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48456 AGAvailStatus:0) 18:39:43:428 CTIOS1-ctios Trace: >>CG:[call.5000.46856309]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856309 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856309 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03244362750 NewConnDevID:03244362750 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856309 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105182))) 18:39:43:428 CTIOS1-ctios Trace: >>CG:[call.5000.46856309]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856309 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42253 CallngDevID:03244362750 CalldDevID:42253 LstRedirDevID:(null) AnsDevID:42253 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856309 Trnk#:0 TrnkGrp#:0) 18:39:43:428 CTIOS1-ctios Trace: [call.5000.46856309] Found CallConnection(03244362750.1). 18:39:43:428 CTIOS1-ctios Trace: [call.5000.46856309] Found CallConnection(03244362750.1). 18:39:43:429 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:eAgentStateEvent(eTalking),Msk(0) 18:39:43:429 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:eAgentStateEvent(eTalking),Msk(0) 18:39:43:429 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:43:429 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:43:429 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:43:429 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:43:429 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:43:429 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48456]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:43:429 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48456]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:43:429 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856309.03244362750]:eCallDataUpdateEvent,Msk(bf0002) 18:39:43:429 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856309.42253]:eCallDataUpdateEvent,Msk(3f0001) 18:39:43:429 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856309.42253]:eCallDataUpdateEvent,Msk(3f0001) 18:39:43:429 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856309.03244362750]:eCallEstablishedEvent,Msk(bf01a6) 18:39:43:429 CTIOS1-ctios Trace: <-SND[GN5-41-46F5-2504-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856309.42253]:eCallEstablishedEvent,Msk(bf01a6) 18:39:43:430 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856309.42253]:eCallEstablishedEvent,Msk(bf01a6) 18:39:43:445 CTIOS1-ctios Trace: [call.5000.46855841] Found CallConnection(51099.0) for device 51099. 18:39:43:445 CTIOS1-ctios Trace: [call.5000.46855841] Found CallConnection(51099.0) for device 51099. 18:39:43:446 CTIOS1-ctios Trace: >>CG:[call.5000.46855841]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855841 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51099 RelDevID:51099 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855841) 18:39:43:446 CTIOS1-ctios Trace: >>CG:[call.5000.46855841]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855841 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0572700090 RelDevID:0572700090 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855841) 18:39:43:446 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855841.0572700090]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:43:446 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855841.51099]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:43:447 CTIOS1-ctios Trace: >>CG:[call.5000.46855841]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855841 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0572700090 MsgID:eCallClearedEvent DvrKey:call.5000.46855841) 18:39:43:447 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][call.5000.46855841.51099]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:43:447 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855841.0572700090]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:43:447 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855841.51099]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:43:447 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][call.5000.46855841.51099]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:43:447 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855841.0572700090]:eCallClearedEvent,Msk(3f0000) 18:39:43:447 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855841.51099]:eCallClearedEvent,Msk(3f0000) 18:39:43:447 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][call.5000.46855841.51099]:eCallClearedEvent,Msk(3f0000) 18:39:43:447 CTIOS1-ctios Trace: >>CG:[agent.5000.30614]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:608 SGID:6056 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10456 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51099 AGID:30614 AGInstr:51099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30614 AGAvailStatus:0) 18:39:43:447 CTIOS1-ctios Trace: [agent.5000.30614]: Current Wrapup Mode = 0 18:39:43:447 CTIOS1-ctios Trace: [call.5000.46855841.51099] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:43:447 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][call.5000.46855841.51099]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:43:447 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30614]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:43:447 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][agent.5000.30614]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:43:447 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30614]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:43:447 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30614]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:43:456 CTIOS1-ctios Trace: >>CG:[agent.5000.36328]:eQueryAgentStatisticsConf(IID:32374116 PrphID:5000 AGExt:21026 AGID:36328 AGInstr:21026 UniqObjID:agent.5000.36328 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:731 LogdOnTimeTdy:9428 NotRdyTimeTdy:859 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:77 HdlCallsTlkTimeTdy:10030 HdlCallsTimeTdy:10388 IncCallsHldTdy:2 IncCallsHldTimeTdy:74 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:731 LogdOnTimeSess:9428 NotRdyTimeSess:859 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:67 HdlCallsTlkTimeSess:7485 HdlCallsTimeSess:7744 IncCallsHldSess:1 IncCallsHldTimeSess:37 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:222 HdlCallsAftCallTimeTdy:284 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:39:43:456 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36328]:eOnNewAgentStatisticsEvent 18:39:43:485 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eAvailable) 18:39:43:545 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:1) 18:39:43:545 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:43:545 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:43:545 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:43:546 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:39:43:546 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:39:43:567 CTIOS1-ctios Trace: [call.5000.198845564] Found CallConnection(51093.0) for device 51093. 18:39:43:571 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:619 SVCID:6091 SG#:621 SGID:6071 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:21038 ANI:03067831362 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207626 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207626 RCallKeySeq#:1 CallTypIDTag:5115 PreCallIIDTag:7991546) 18:39:43:571 CTIOS1-ctios Trace: <-SND[G9-42-CD52-8152-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:43:596 CTIOS1-ctios Trace: >>CG:[agent.5000.48224]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10156 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42144 AGID:48224 AGInstr:42144 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48224 AGAvailStatus:1) 18:39:43:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:43:596 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:43:597 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:43:597 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:43:597 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:43:597 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:43:597 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:43:597 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:43:602 CTIOS1-ctios Trace: >>CG:[agent.5000.36337]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10841 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21038 AGID:36337 AGInstr:21038 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36337 AGAvailStatus:0) 18:39:43:602 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36337]:eAgentStateEvent(eReserved),Msk(0) 18:39:43:602 CTIOS1-ctios Trace: <-SND[G9-42-CD52-8152-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36337]:eAgentStateEvent(eReserved),Msk(0) 18:39:43:631 CTIOS1-ctios Trace: >>CG:[agent.5000.12498]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:610 SGID:6063 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8318 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51016 AGID:12498 AGInstr:51016 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.12498 AGAvailStatus:0) 18:39:43:631 CTIOS1-ctios Trace: >>CG:[call.5000.46856310]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856310 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856310 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0515577585 NewConnDevID:0515577585 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856310 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105183))) 18:39:43:632 CTIOS1-ctios Trace: >>CG:[call.5000.46856310]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856310 ConnDevIDTyp:0 SVC#:611 SVCID:6111 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:610 SGID:6063 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51016 CallngDevID:0515577585 CalldDevID:51016 LstRedirDevID:(null) AnsDevID:51016 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856310 Trnk#:0 TrnkGrp#:0) 18:39:43:632 CTIOS1-ctios Trace: [call.5000.46856310] Found CallConnection(0515577585.1). 18:39:43:632 CTIOS1-ctios Trace: [call.5000.46856310] Found CallConnection(0515577585.1). 18:39:43:632 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.12498]:eAgentStateEvent(eTalking),Msk(0) 18:39:43:632 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:eAgentStateEvent(eTalking),Msk(0) 18:39:43:632 CTIOS1-ctios Trace: <-SND[37096][agent.5000.12498]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:43:632 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.12498]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:43:632 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856310.0515577585]:eCallDataUpdateEvent,Msk(bf0002) 18:39:43:632 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856310.51016]:eCallDataUpdateEvent,Msk(3f0001) 18:39:43:632 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856310.51016]:eCallDataUpdateEvent,Msk(3f0001) 18:39:43:632 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856310.0515577585]:eCallEstablishedEvent,Msk(bf01a6) 18:39:43:632 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856310.51016]:eCallEstablishedEvent,Msk(bf01a6) 18:39:43:632 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856310.51016]:eCallEstablishedEvent,Msk(bf01a6) 18:39:43:633 CTIOS1-ctios Trace: [call.5000.198845564] Found CallConnection(51093.0) for device 51093. 18:39:43:698 CTIOS1-ctios Trace: >>CG:[call.5000.154710043]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154710043 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:03067831362 DNIS:21038 Dialed#:45433 ConnDevID:03067831362 RCallKeyDay:151314 RCallKeyCID:207626 MsgID:eCallBeginEvent DvrKey:call.5000.154710043 ecc:(...) ICMEntUniqID:icm.151314.207626 RCallKeySeq#:2) 18:39:43:698 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154710043 18:39:43:698 CTIOS1-ctios Trace: >>CG:[call.5000.154710043]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154710043 ConnDevIDTyp:1 SVC#:619 SVCID:6091 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03067831362 AlrtgDevID:(null) CallngDevID:03067831362 CalldDevID:21038 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154710043 Trnk#:0 TrnkGrp#:0) 18:39:43:698 CTIOS1-ctios Trace: [call.5000.154710043]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03067831362. 18:39:43:698 CTIOS1-ctios Trace: CallConnection(03067831362.1) created AgentObject (Device) for DeviceID(03067831362). 18:39:43:698 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:43:698 CTIOS1-ctios Trace: Added CallConnection(03067831362.1). 18:39:43:698 CTIOS1-ctios Trace: [call.5000.154710043]::CreateCallConnection(): CallConnection(03067831362.1) created successfully. 18:39:43:699 CTIOS1-ctios Trace: >>CG:[call.5000.154710043]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154710043 ConnDevIDTyp:1 SVC#:619 SVCID:6091 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:621 SGID:6071 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03067831362 AlrtgDevID:21038 CallngDevID:03067831362 CalldDevID:21038 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154710043 Trnk#:0 TrnkGrp#:0) 18:39:43:699 CTIOS1-ctios Trace: [call.5000.154710043] Found CallConnection(03067831362.1) for device 03067831362. 18:39:43:699 CTIOS1-ctios Trace: [call.5000.154710043]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21038. 18:39:43:699 CTIOS1-ctios Trace: [call.5000.154710043] CallConnection(03067831362.1) found DeviceID(21038) AgentID(36337). 18:39:43:699 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:43:699 CTIOS1-ctios Trace: Added CallConnection(03067831362.1). 18:39:43:699 CTIOS1-ctios Trace: [call.5000.154710043]::CreateCallConnection(): CallConnection(03067831362.1) created successfully. 18:39:43:699 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710043.03067831362]:eCallBeginEvent 18:39:43:699 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710043.03067831362]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:43:699 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710043.21038]:eCallBeginEvent 18:39:43:699 CTIOS1-ctios Trace: <-SND[G9-42-CD52-8152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710043.21038]:eCallBeginEvent 18:39:43:699 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710043.03067831362]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:43:699 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710043.21038]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:43:699 CTIOS1-ctios Trace: <-SND[G9-42-CD52-8152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710043.21038]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:43:731 CTIOS1-ctios Trace: >>CG:[agent.5000.48689]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10926 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42608 AGID:48689 AGInstr:42608 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48689 AGAvailStatus:0) 18:39:43:731 CTIOS1-ctios Trace: >>CG:[call.5000.46856311]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856311 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856311 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04235220558 NewConnDevID:04235220558 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856311 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105183))) 18:39:43:731 CTIOS1-ctios Trace: >>CG:[call.5000.46856311]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856311 ConnDevIDTyp:0 SVC#:2 SVCID:9801 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:2 SGID:9785 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42608 CallngDevID:04235220558 CalldDevID:42608 LstRedirDevID:(null) AnsDevID:42608 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856311 Trnk#:0 TrnkGrp#:0) 18:39:43:732 CTIOS1-ctios Trace: [call.5000.46856311] Found CallConnection(04235220558.1). 18:39:43:732 CTIOS1-ctios Trace: [call.5000.46856311] Found CallConnection(04235220558.1). 18:39:43:732 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48689]:eAgentStateEvent(eTalking),Msk(0) 18:39:43:732 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:eAgentStateEvent(eTalking),Msk(0) 18:39:43:732 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:43:732 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:43:732 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:43:732 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:43:732 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:43:732 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:43:733 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:43:733 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48689]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:43:733 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48689]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:43:733 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856311.04235220558]:eCallDataUpdateEvent,Msk(bf0002) 18:39:43:733 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856311.42608]:eCallDataUpdateEvent,Msk(3f0001) 18:39:43:733 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856311.42608]:eCallDataUpdateEvent,Msk(3f0001) 18:39:43:733 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856311.04235220558]:eCallEstablishedEvent,Msk(bf01a6) 18:39:43:733 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856311.42608]:eCallEstablishedEvent,Msk(bf01a6) 18:39:43:733 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856311.42608]:eCallEstablishedEvent,Msk(bf01a6) 18:39:43:768 CTIOS1-ctios Trace: ->RCV[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3) a=10065][agent.5000.10065]:eSetAgentStateRequest(eAvailable) 18:39:43:829 CTIOS1-ctios Trace: >>CG:[call.5000.46856196]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856196 ConnDevIDTyp:1 ConnDevID:03077527808 MsgID:eCallEndEvent DvrKey:call.5000.46856196) 18:39:43:829 CTIOS1-ctios Trace: Removed CallConnection(03077527808.1). 18:39:43:829 CTIOS1-ctios Trace: Removed CallConnection(51019.0). 18:39:43:829 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856196 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:43:829 CTIOS1-ctios Trace: >>CG:[agent.5000.10065]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7895 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51019 AGID:10065 AGInstr:51019 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10065 AGAvailStatus:1) 18:39:43:829 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856196.03077527808]:eCallEndEvent 18:39:43:830 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856196.51019]:eCallEndEvent 18:39:43:830 CTIOS1-ctios Trace: <-SND[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856196.51019]:eCallEndEvent 18:39:43:830 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10065]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:43:830 CTIOS1-ctios Trace: >>CG:[agent.5000.10065]:eSetAgentStateConf(UniqObjID:agent.5000.10065 MsgID:eSetAgentStateConf TgtCILClntID:GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)) 18:39:43:830 CTIOS1-ctios Trace: <-SND[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10065]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:43:830 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10065]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:43:830 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10065]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:43:830 CTIOS1-ctios Trace: <-SND[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10065]:eSetAgentStateConf 18:39:43:843 CTIOS1-ctios Trace: ->RCV[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4) a=48720][call.5000.46856167.42222]:eSetCallDataRequest 18:39:43:843 CTIOS1-ctios Trace: [call.5000.46856167.42222] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:43:843 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856167.42222]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:43:861 CTIOS1-ctios Trace: >>CG:[agent.5000.10065]:eQueryAgentStatisticsConf(IID:32374119 PrphID:5000 AGExt:51019 AGID:10065 AGInstr:51019 UniqObjID:agent.5000.10065 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2899 LogdOnTimeTdy:8870 NotRdyTimeTdy:850 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:28 HdlCallsTlkTimeTdy:4842 HdlCallsTimeTdy:5096 IncCallsHldTdy:3 IncCallsHldTimeTdy:90 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2899 LogdOnTimeSess:8870 NotRdyTimeSess:850 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:28 HdlCallsTlkTimeSess:4842 HdlCallsTimeSess:5096 IncCallsHldSess:3 IncCallsHldTimeSess:90 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:164 HdlCallsAftCallTimeTdy:164 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:39:43:861 CTIOS1-ctios Trace: <-SND[GF-C3-D518-28-3356-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10065]:eOnNewAgentStatisticsEvent 18:39:43:868 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207867 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207867 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991937) 18:39:43:875 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207868 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207868 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991938) 18:39:43:893 CTIOS1-ctios Trace: >>CG:[call.5000.46855626]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855626 ConnDevIDTyp:0 ConnDevID:42227 MsgID:eCallEndEvent DvrKey:call.5000.46855626) 18:39:43:893 CTIOS1-ctios Trace: Removed CallConnection(912550911.1). 18:39:43:893 CTIOS1-ctios Trace: Removed CallConnection(42227.0). 18:39:43:893 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855626 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:43:893 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855626.912550911]:eCallEndEvent 18:39:43:893 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855626.42227]:eCallEndEvent 18:39:43:893 CTIOS1-ctios Trace: >>CG:[agent.5000.3467]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42227 AGID:3467 AGInstr:42227 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3467 AGAvailStatus:1) 18:39:43:893 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:43:894 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:43:894 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:43:894 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:43:894 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:43:894 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:43:894 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:43:894 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:43:898 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:43:898 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:43:898 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:43:898 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:43:905 CTIOS1-ctios Trace: >>CG:[call.5000.46856167]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856167 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856167 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0554442074 CallWrpupData:BB_1218_NetwokIssue/NoBrowsing ,183 NewConnDevID:42222 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856167 ecc:(...)) 18:39:43:905 CTIOS1-ctios Trace: >>CG:[call.5000.46856167.42222]:eSetCallDataConf(UniqObjID:call.5000.46856167.42222 MsgID:eSetCallDataConf TgtCILClntID:GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)) 18:39:43:905 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856167.0554442074]:eCallDataUpdateEvent 18:39:43:905 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856167.42222]:eCallDataUpdateEvent 18:39:43:906 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856167.42222]:eCallDataUpdateEvent 18:39:43:906 CTIOS1-ctios Trace: >>CG:[call.5000.46856316]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856316 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:9703343348915 DNIS:21136 ConnDevID:9703343348915 MsgID:eCallBeginEvent DvrKey:call.5000.46856316) 18:39:43:906 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856316 18:39:43:906 CTIOS1-ctios Trace: >>CG:[call.5000.46856316]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856316 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9703343348915 AlrtgDevID:(null) CallngDevID:9703343348915 CalldDevID:21136 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856316 Trnk#:0 TrnkGrp#:0) 18:39:43:906 CTIOS1-ctios Trace: [call.5000.46856316]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9703343348915. 18:39:43:906 CTIOS1-ctios Trace: CallConnection(9703343348915.1) created AgentObject (Device) for DeviceID(9703343348915). 18:39:43:906 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:43:906 CTIOS1-ctios Trace: Added CallConnection(9703343348915.1). 18:39:43:906 CTIOS1-ctios Trace: [call.5000.46856316]::CreateCallConnection(): CallConnection(9703343348915.1) created successfully. 18:39:43:906 CTIOS1-ctios Trace: >>CG:[call.5000.46856316]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856316 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:401 SGID:11225 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:9703343348915 AlrtgDevID:21136 CallngDevID:9703343348915 CalldDevID:21136 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856316 Trnk#:0 TrnkGrp#:0) 18:39:43:906 CTIOS1-ctios Trace: [call.5000.46856316] Found CallConnection(9703343348915.1) for device 9703343348915. 18:39:43:906 CTIOS1-ctios Trace: [call.5000.46856316]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21136. 18:39:43:906 CTIOS1-ctios Trace: [call.5000.46856316] CallConnection(9703343348915.1) found DeviceID(21136) AgentID(6039). 18:39:43:906 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:43:906 CTIOS1-ctios Trace: Added CallConnection(9703343348915.1). 18:39:43:906 CTIOS1-ctios Trace: [call.5000.46856316]::CreateCallConnection(): CallConnection(9703343348915.1) created successfully. 18:39:43:906 CTIOS1-ctios Trace: [call.5000.2131420955.21136] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:39:43:906 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856316.9703343348915]:eCallBeginEvent 18:39:43:907 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856316.9703343348915]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:43:907 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856316.21136]:eCallBeginEvent 18:39:43:907 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856316.21136]:eCallBeginEvent 18:39:43:907 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:43:907 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856316.9703343348915]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:43:907 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420955.21136]:eButtonEnablementMaskChange,Msk(3c0000) 18:39:43:907 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856316.21136]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:39:43:907 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856316.21136]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:39:43:907 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:43:907 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:43:907 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:43:924 CTIOS1-ctios Trace: >>CG:[agent.5000.3467]:eQueryAgentStatisticsConf(IID:32374121 PrphID:5000 AGExt:42227 AGID:3467 AGInstr:42227 UniqObjID:agent.5000.3467 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:807 LogdOnTimeTdy:6133 NotRdyTimeTdy:2894 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:5 HdlCallsTlkTimeTdy:1356 HdlCallsTimeTdy:2393 IncCallsHldTdy:4 IncCallsHldTimeTdy:1001 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:807 LogdOnTimeSess:5622 NotRdyTimeSess:2383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:5 HdlCallsTlkTimeSess:1356 HdlCallsTimeSess:2393 IncCallsHldSess:4 IncCallsHldTimeSess:1001 IntCallsSess:48 IntCallsTimeSess:39 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:48 IntCallsTimeTdy:39 HdlCallsAftCallTimeSess:36 HdlCallsAftCallTimeTdy:36 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwC 18:39:43:954 CTIOS1-ctios Trace: >>CG:[agent.5000.42695]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9692 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42091 AGID:42695 AGInstr:42091 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42695 AGAvailStatus:0) 18:39:43:955 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:43:955 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:43:955 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:43:955 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:43:955 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:43:955 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:43:955 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:43:955 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:43:970 CTIOS1-ctios Trace: >>CG:[call.5000.46856316]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856316 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856316 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5083 QryRuleID:5086 ANI:703343348915 ConnDevID:9703343348915 NewConnDevID:9703343348915 RCallKeyDay:151314 RCallKeyCID:202419 CustPh#:703343348915 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856316 ecc:(...) ICMEntUniqID:icm.151314.202419 RCallKeySeq#:1) 18:39:43:970 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856316.9703343348915]:eCallDataUpdateEvent,Msk(bf0002) 18:39:43:970 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856316.21136]:eCallDataUpdateEvent,Msk(3c0001) 18:39:43:970 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856316.21136]:eCallDataUpdateEvent,Msk(3c0001) 18:39:43:987 CTIOS1-ctios Trace: [call.5000.46856309] Found CallConnection(42253.0) for device 42253. 18:39:44:022 CTIOS1-ctios Trace: [call.5000.46856309] Found CallConnection(42253.0) for device 42253. 18:39:44:023 CTIOS1-ctios Trace: >>CG:[call.5000.2131420964]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420964 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41082 ConnDevID:41082 MsgID:eCallBeginEvent DvrKey:call.5000.2131420964) 18:39:44:023 CTIOS1-ctios Trace: >>CG:[call.5000.2131420964]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420964 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41082 CallngDevID:41082 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420964) 18:39:44:023 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420964 18:39:44:023 CTIOS1-ctios Trace: [call.5000.2131420964] CallConnection(41082.0) found DeviceID(41082) AgentID(). 18:39:44:023 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:44:023 CTIOS1-ctios Trace: Added CallConnection(41082.0). 18:39:44:023 CTIOS1-ctios Trace: [call.5000.2131420964]::CreateCallConnection(): CallConnection(41082.0) created successfully. 18:39:44:023 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420964.41082]:eCallBeginEvent,Msk(bf0002) 18:39:44:023 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420964.41082]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:44:023 CTIOS1-ctios Trace: >>CG:[call.5000.2131420964]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420964 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420964 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41082 NewConnDevID:41082 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420964) 18:39:44:024 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420964.41082]:eCallDataUpdateEvent,Msk(bf0002) 18:39:44:024 CTIOS1-ctios Trace: >>CG:[call.5000.2131420964]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420964 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41082 CallngDevID:41082 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420964) 18:39:44:024 CTIOS1-ctios Trace: [call.5000.2131420964] Found CallConnection(41082.0) for device 41082. 18:39:44:024 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420964.41082]:eCallOriginatedEvent,Msk(bf0002) 18:39:44:029 CTIOS1-ctios Trace: >>CG:[call.5000.2131420964]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420964 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420964 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41082 NewConnDevID:41082 RCallKeyDay:151314 RCallKeyCID:207867 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420964 ICMEntUniqID:icm.151314.207867 RCallKeySeq#:1) 18:39:44:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420964.41082]:eCallDataUpdateEvent,Msk(bf0002) 18:39:44:029 CTIOS1-ctios Trace: >>CG:[call.5000.2131420964]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420964 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41082 AlrtgDevID: CallngDevID:41082 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420964 Trnk#:0 TrnkGrp#:0) 18:39:44:029 CTIOS1-ctios Trace: [call.5000.2131420964] Found CallConnection(41082.0) for device 41082. 18:39:44:029 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420964.41082]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:44:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420964]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420964 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41082 AlrtgDevID:51044 CallngDevID:41082 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420964 Trnk#:0 TrnkGrp#:0) 18:39:44:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420964]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420964 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420964 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41082 NewConnDevID:41082 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420964 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105183))) 18:39:44:035 CTIOS1-ctios Trace: [call.5000.2131420964] Found CallConnection(41082.0) for device 41082. 18:39:44:035 CTIOS1-ctios Trace: [call.5000.2131420964]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:44:035 CTIOS1-ctios Trace: [call.5000.2131420964] CallConnection(41082.0) found DeviceID(51044) AgentID(05230). 18:39:44:035 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:44:035 CTIOS1-ctios Trace: >>CG:[call.5000.2131420964]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420964 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41082 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420964 Trnk#:0 TrnkGrp#:0) 18:39:44:035 CTIOS1-ctios Trace: Added CallConnection(41082.0). 18:39:44:035 CTIOS1-ctios Trace: [call.5000.2131420964]::CreateCallConnection(): CallConnection(41082.0) created successfully. 18:39:44:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420964.51044]:eCallBeginEvent 18:39:44:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420964.41082]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:44:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420964.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:44:035 CTIOS1-ctios Trace: [call.5000.2131420964] Found CallConnection(41082.0). 18:39:44:035 CTIOS1-ctios Trace: [call.5000.2131420964] Found CallConnection(41082.0). 18:39:44:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420964.41082]:eCallDataUpdateEvent,Msk(bf0002) 18:39:44:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420964.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:44:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420964.41082]:eCallEstablishedEvent,Msk(bf01a6) 18:39:44:035 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420964.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:44:036 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:44:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420964]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420964 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420964) 18:39:44:036 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:44:036 CTIOS1-ctios Trace: [call.5000.2131420964] Found CallConnection(51044.0). 18:39:44:036 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:44:036 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:44:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420964.41082]: eCallHeldEvent,Msk(bf0126) 18:39:44:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420964.51044]: eCallHeldEvent,Msk(bf000a) 18:39:44:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420965]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420965 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41096 ConnDevID:41096 MsgID:eCallBeginEvent DvrKey:call.5000.2131420965) 18:39:44:037 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420965 18:39:44:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420965]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420965 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41096 CallngDevID:41096 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420965) 18:39:44:037 CTIOS1-ctios Trace: [call.5000.2131420965] CallConnection(41096.0) found DeviceID(41096) AgentID(). 18:39:44:037 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:44:037 CTIOS1-ctios Trace: Added CallConnection(41096.0). 18:39:44:037 CTIOS1-ctios Trace: [call.5000.2131420965]::CreateCallConnection(): CallConnection(41096.0) created successfully. 18:39:44:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420965.41096]:eCallBeginEvent,Msk(bf0002) 18:39:44:037 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420965.41096]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:44:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420965]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420965 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420965 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41096 NewConnDevID:41096 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420965) 18:39:44:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420965.41096]:eCallDataUpdateEvent,Msk(bf0002) 18:39:44:052 CTIOS1-ctios Trace: >>CG:[call.5000.2131420965]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420965 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41096 CallngDevID:41096 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420965) 18:39:44:052 CTIOS1-ctios Trace: [call.5000.2131420965] Found CallConnection(41096.0) for device 41096. 18:39:44:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420965.41096]:eCallOriginatedEvent,Msk(bf0002) 18:39:44:052 CTIOS1-ctios Trace: ->RCV[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4) a=42229][agent.5000.42229]:eSetAgentStateRequest(eNotReady) 18:39:44:054 CTIOS1-ctios Trace: >>CG:[call.5000.2131420965]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420965 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420965 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41096 NewConnDevID:41096 RCallKeyDay:151314 RCallKeyCID:207868 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420965 ICMEntUniqID:icm.151314.207868 RCallKeySeq#:1) 18:39:44:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420965.41096]:eCallDataUpdateEvent,Msk(bf0002) 18:39:44:054 CTIOS1-ctios Trace: >>CG:[call.5000.2131420965]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420965 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41096 AlrtgDevID: CallngDevID:41096 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420965 Trnk#:0 TrnkGrp#:0) 18:39:44:054 CTIOS1-ctios Trace: [call.5000.2131420965] Found CallConnection(41096.0) for device 41096. 18:39:44:054 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420965.41096]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:44:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420965]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420965 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41096 AlrtgDevID:51023 CallngDevID:41096 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420965 Trnk#:0 TrnkGrp#:0) 18:39:44:055 CTIOS1-ctios Trace: [call.5000.2131420965] Found CallConnection(41096.0) for device 41096. 18:39:44:055 CTIOS1-ctios Trace: [call.5000.2131420965]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:44:055 CTIOS1-ctios Trace: [call.5000.2131420965] CallConnection(41096.0) found DeviceID(51023) AgentID(33632). 18:39:44:055 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:44:055 CTIOS1-ctios Trace: Added CallConnection(41096.0). 18:39:44:055 CTIOS1-ctios Trace: [call.5000.2131420965]::CreateCallConnection(): CallConnection(41096.0) created successfully. 18:39:44:055 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420965.51023]:eCallBeginEvent 18:39:44:055 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420965.41096]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:44:055 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420965.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:44:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420965]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420965 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420965 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41096 NewConnDevID:41096 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420965 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105183))) 18:39:44:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420965.41096]:eCallDataUpdateEvent,Msk(bf0002) 18:39:44:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420965.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:44:058 CTIOS1-ctios Trace: >>CG:[call.5000.2131420965]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420965 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41096 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420965 Trnk#:0 TrnkGrp#:0) 18:39:44:058 CTIOS1-ctios Trace: [call.5000.2131420965] Found CallConnection(41096.0). 18:39:44:058 CTIOS1-ctios Trace: [call.5000.2131420965] Found CallConnection(41096.0). 18:39:44:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420965.41096]:eCallEstablishedEvent,Msk(bf01a6) 18:39:44:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420965.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:44:060 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:44:060 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:44:060 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:44:060 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:44:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420965]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420965 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420965) 18:39:44:061 CTIOS1-ctios Trace: [call.5000.2131420965] Found CallConnection(51023.0). 18:39:44:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420965.41096]: eCallHeldEvent,Msk(bf0126) 18:39:44:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420965.51023]: eCallHeldEvent,Msk(bf000a) 18:39:44:069 CTIOS1-ctios Trace: >>CG:[call.5000.46856316]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856316 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856316 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5083 QryRuleID:5086 ConnDevID:9703343348915 NewConnDevID:9703343348915 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856316 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105183))) 18:39:44:070 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856316.9703343348915]:eCallDataUpdateEvent,Msk(bf0002) 18:39:44:070 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856316.21136]:eCallDataUpdateEvent,Msk(3c0001) 18:39:44:070 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856316.21136]:eCallDataUpdateEvent,Msk(3c0001) 18:39:44:070 CTIOS1-ctios Trace: >>CG:[call.5000.46856316]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856316 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:401 SGID:11225 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:21136 CallngDevID:9703343348915 CalldDevID:21136 LstRedirDevID:(null) AnsDevID:21136 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856316 Trnk#:0 TrnkGrp#:0) 18:39:44:070 CTIOS1-ctios Trace: [call.5000.46856316] Found CallConnection(9703343348915.1). 18:39:44:070 CTIOS1-ctios Trace: [call.5000.46856316] Found CallConnection(9703343348915.1). 18:39:44:070 CTIOS1-ctios Trace: [call.5000.2131420955.21136] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1800 18:39:44:070 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856316.9703343348915]:eCallEstablishedEvent,Msk(bf01a6) 18:39:44:070 CTIOS1-ctios Trace: [call.5000.2131420955.21136] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1a40 18:39:44:070 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420955.21136]:eButtonEnablementMaskChange,Msk(3c1800) 18:39:44:070 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420955.21136]:eButtonEnablementMaskChange,Msk(3c1a40) 18:39:44:071 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856316.21136]:eCallEstablishedEvent,Msk(3c1a40) 18:39:44:071 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856316.21136]:eCallEstablishedEvent,Msk(3c1a40) 18:39:44:078 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42055 ANI:0515780338 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207505 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207505 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7991343) 18:39:44:078 CTIOS1-ctios Trace: <-SND[FE3-44-D760-5308-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:44:094 CTIOS1-ctios Trace: [call.5000.46856316] Found CallConnection(21136.0) for device 21136. 18:39:44:098 CTIOS1-ctios Trace: [call.5000.46856316] Found CallConnection(21136.0) for device 21136. 18:39:44:099 CTIOS1-ctios Trace: >>CG:[call.5000.2131420964]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420964 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420964 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41082 NewConnDevID:41082 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420964 ecc:(...)) 18:39:44:099 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420964.41082]:eCallDataUpdateEvent,Msk(bf0126) 18:39:44:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420964.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:44:112 CTIOS1-ctios Trace: >>CG:[agent.5000.48716]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11025 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42055 AGID:48716 AGInstr:42055 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48716 AGAvailStatus:0) 18:39:44:112 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:eAgentStateEvent(eReserved),Msk(0) 18:39:44:112 CTIOS1-ctios Trace: <-SND[FE3-44-D760-5308-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:eAgentStateEvent(eReserved),Msk(0) 18:39:44:112 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:44:112 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:44:112 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:44:113 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:44:113 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:44:113 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:44:113 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:44:121 CTIOS1-ctios Trace: >>CG:[call.5000.2131420965]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420965 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420965 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41096 NewConnDevID:41096 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420965 ecc:(...)) 18:39:44:121 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420965.41096]:eCallDataUpdateEvent,Msk(bf0126) 18:39:44:121 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420965.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:44:124 CTIOS1-ctios Trace: ->RCV[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4) a=36328][agent.5000.36328]:eSetAgentStateRequest(eAvailable) 18:39:44:124 CTIOS1-ctios Trace: >>CG:[agent.5000.48224]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10156 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42144 AGID:48224 AGInstr:42144 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48224 AGAvailStatus:0) 18:39:44:125 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:44:125 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:44:125 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:44:125 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:44:125 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:44:125 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:44:125 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:44:125 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:44:142 CTIOS1-ctios Trace: ->RCV[FD4-46-FAA3-5564-dotNET_Sess(31914638)_EvtThd(4) a=48654][call.5000.46855521.42530]:eSetCallDataRequest 18:39:44:142 CTIOS1-ctios Trace: [call.5000.46855521.42530] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:44:142 CTIOS1-ctios Trace: <-SND[FD4-46-FAA3-5564-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855521.42530]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:44:142 CTIOS1-ctios Trace: >>CG:[call.5000.46856320]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856320 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0515780338 DNIS:42055 Dialed#:45233 ConnDevID:0515780338 RCallKeyDay:151314 RCallKeyCID:207505 MsgID:eCallBeginEvent DvrKey:call.5000.46856320 ecc:(...) ICMEntUniqID:icm.151314.207505 RCallKeySeq#:2) 18:39:44:142 CTIOS1-ctios Trace: >>CG:[call.5000.46856320]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856320 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0515780338 AlrtgDevID:(null) CallngDevID:0515780338 CalldDevID:42055 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856320 Trnk#:0 TrnkGrp#:0) 18:39:44:142 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856320 18:39:44:142 CTIOS1-ctios Trace: [call.5000.46856320]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0515780338. 18:39:44:142 CTIOS1-ctios Trace: CallConnection(0515780338.1) created AgentObject (Device) for DeviceID(0515780338). 18:39:44:142 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:44:142 CTIOS1-ctios Trace: Added CallConnection(0515780338.1). 18:39:44:142 CTIOS1-ctios Trace: [call.5000.46856320]::CreateCallConnection(): CallConnection(0515780338.1) created successfully. 18:39:44:143 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856320.0515780338]:eCallBeginEvent 18:39:44:143 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856320.0515780338]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:44:146 CTIOS1-ctios Trace: >>CG:[call.5000.46856320]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856320 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0515780338 AlrtgDevID:42055 CallngDevID:0515780338 CalldDevID:42055 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856320 Trnk#:0 TrnkGrp#:0) 18:39:44:146 CTIOS1-ctios Trace: [call.5000.46856320] Found CallConnection(0515780338.1) for device 0515780338. 18:39:44:146 CTIOS1-ctios Trace: [call.5000.46856320]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42055. 18:39:44:146 CTIOS1-ctios Trace: [call.5000.46856320] CallConnection(0515780338.1) found DeviceID(42055) AgentID(48716). 18:39:44:146 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:44:146 CTIOS1-ctios Trace: Added CallConnection(0515780338.1). 18:39:44:146 CTIOS1-ctios Trace: [call.5000.46856320]::CreateCallConnection(): CallConnection(0515780338.1) created successfully. 18:39:44:146 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856320.42055]:eCallBeginEvent 18:39:44:146 CTIOS1-ctios Trace: <-SND[FE3-44-D760-5308-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856320.42055]:eCallBeginEvent 18:39:44:146 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856320.0515780338]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:44:146 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856320.42055]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:44:147 CTIOS1-ctios Trace: <-SND[FE3-44-D760-5308-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856320.42055]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:44:167 CTIOS1-ctios Trace: >>CG:[call.5000.2131420955]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420955 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21136 RelDevID:21136 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420955) 18:39:44:168 CTIOS1-ctios Trace: >>CG:[call.5000.2131420955]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420955 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41026 RelDevID:41026 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420955) 18:39:44:168 CTIOS1-ctios Trace: [call.5000.2131420955.21136] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:39:44:168 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420955.41026]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:44:168 CTIOS1-ctios Trace: [call.5000.46856316.21136] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:39:44:168 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420955.21136]:eButtonEnablementMaskChange,Msk(3c0000) 18:39:44:168 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856316.21136]:eButtonEnablementMaskChange,Msk(bf01a6) 18:39:44:168 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420955.21136]:eCallConnectionClearedEvent,Msk(3c0000) 18:39:44:168 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420955.21136]:eCallConnectionClearedEvent,Msk(3c0000) 18:39:44:168 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420955.41026]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:44:168 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420955.21136]:eCallConnectionClearedEvent,Msk(3c0000) 18:39:44:168 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420955.21136]:eCallConnectionClearedEvent,Msk(3c0000) 18:39:44:168 CTIOS1-ctios Trace: >>CG:[call.5000.2131420955]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420955 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41026 MsgID:eCallClearedEvent DvrKey:call.5000.2131420955) 18:39:44:168 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420955.41026]:eCallClearedEvent,Msk(3f0000) 18:39:44:168 CTIOS1-ctios Trace: >>CG:[call.5000.2131420955]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420955 ConnDevIDTyp:0 ConnDevID:41026 MsgID:eCallEndEvent DvrKey:call.5000.2131420955) 18:39:44:168 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420955.21136]:eCallClearedEvent,Msk(3c0000) 18:39:44:168 CTIOS1-ctios Trace: [call.5000.2131420955.21136] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:39:44:168 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420955.21136]:eCallClearedEvent,Msk(3c0000) 18:39:44:168 CTIOS1-ctios Trace: [call.5000.46856316.21136] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:39:44:169 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420955.41026]:eCallEndEvent 18:39:44:169 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420955.21136]:eButtonEnablementMaskChange,Msk(3c0000) 18:39:44:169 CTIOS1-ctios Trace: Removed CallConnection(41026.0). 18:39:44:169 CTIOS1-ctios Trace: Removed CallConnection(21136.0). 18:39:44:169 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420955 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:44:169 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856316.21136]:eButtonEnablementMaskChange,Msk(bf01a6) 18:39:44:169 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420955.21136]:eCallEndEvent 18:39:44:169 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420955.21136]:eCallEndEvent 18:39:44:175 CTIOS1-ctios Trace: ->RCV[GF-D8-1807-108-3896-3456 a=30614][agent.5000.30614]:eSetAgentStateRequest(eAvailable) 18:39:44:183 CTIOS1-ctios Trace: >>CG:[call.5000.154710010]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154710010 ConnDevIDTyp:1 ConnDevID:0673018071 MsgID:eCallEndEvent DvrKey:call.5000.154710010) 18:39:44:183 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154710010 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:44:184 CTIOS1-ctios Trace: >>CG:[agent.5000.36328]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10707 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21026 AGID:36328 AGInstr:21026 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36328 AGAvailStatus:1) 18:39:44:184 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36328]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:44:184 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36328]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:44:184 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36328]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:184 CTIOS1-ctios Trace: >>CG:[agent.5000.36328]:eSetAgentStateConf(UniqObjID:agent.5000.36328 MsgID:eSetAgentStateConf TgtCILClntID:F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)) 18:39:44:185 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36328]:eSetAgentStateConf 18:39:44:191 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:39:44:192 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:39:44:192 CTIOS1-ctios Trace: >>CG:[call.5000.46856323]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856323 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42074 ConnDevID:42074 MsgID:eCallBeginEvent DvrKey:call.5000.46856323 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105183))) 18:39:44:192 CTIOS1-ctios Trace: >>CG:[call.5000.46856323]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856323 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42074 CallngDevID:42074 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856323) 18:39:44:192 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856323 18:39:44:192 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:44:192 CTIOS1-ctios Trace: [call.5000.46856323] CallConnection(42074.0) found DeviceID(42074) AgentID(46083). 18:39:44:192 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:44:192 CTIOS1-ctios Trace: Added CallConnection(42074.0). 18:39:44:192 CTIOS1-ctios Trace: [call.5000.46856323]::CreateCallConnection(): CallConnection(42074.0) created successfully. 18:39:44:192 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:44:192 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:44:192 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:44:192 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:44:192 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:44:192 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:44:192 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856323.42074]:eCallBeginEvent,Msk(bf0002) 18:39:44:192 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856323.42074]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:44:197 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:0) 18:39:44:197 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eTalking),Msk(0) 18:39:44:197 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:44:197 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:44:197 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:44:197 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:44:197 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:44:198 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:44:198 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:44:200 CTIOS1-ctios Trace: >>CG:[agent.5000.6039]:eQueryAgentStatisticsConf(IID:32374125 PrphID:5000 AGExt:21136 AGID:6039 AGInstr:21136 UniqObjID:agent.5000.6039 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:488 LogdOnTimeTdy:17647 NotRdyTimeTdy:4687 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:84 LogdOnTimeSess:8031 NotRdyTimeSess:1450 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:4 IntCallsTimeSess:4 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:5 IntCallsTimeTdy:5 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:52 AutoOutCallsTlkTimeSess:3924 AutoOutCallsTimeSess:4846 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:104 AutoOutCallsTlkTimeTdy:7616 AutoOutCallsTimeTdy:9491 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeS 18:39:44:200 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6039]:eOnNewAgentStatisticsEvent 18:39:44:202 CTIOS1-ctios Trace: >>CG:[call.5000.46855521]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855521 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855521 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03008921706 CallWrpupData:1236_0800_789_789 EVO Activation ,112 NewConnDevID:42530 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855521 ecc:(...)) 18:39:44:202 CTIOS1-ctios Trace: >>CG:[call.5000.46855521.42530]:eSetCallDataConf(UniqObjID:call.5000.46855521.42530 MsgID:eSetCallDataConf TgtCILClntID:FD4-46-FAA3-5564-dotNET_Sess(31914638)_EvtThd(4)) 18:39:44:202 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855521.03008921706]:eCallDataUpdateEvent 18:39:44:202 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855521.42530]:eCallDataUpdateEvent 18:39:44:203 CTIOS1-ctios Trace: <-SND[FD4-46-FAA3-5564-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855521.42530]:eCallDataUpdateEvent 18:39:44:207 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8612 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42067 AGID:42229 AGInstr:42067 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42229 AGAvailStatus:0) 18:39:44:207 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:44:207 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:44:207 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:44:207 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:44:207 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:44:207 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:44:207 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:44:207 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:44:207 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:44:209 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eSetAgentStateConf(UniqObjID:agent.5000.42229 MsgID:eSetAgentStateConf TgtCILClntID:FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)) 18:39:44:209 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eSetAgentStateConf 18:39:44:213 CTIOS1-ctios Trace: [call.5000.46856310] Found CallConnection(51016.0) for device 51016. 18:39:44:228 CTIOS1-ctios Trace: >>CG:[agent.5000.42695]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9692 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42091 AGID:42695 AGInstr:42091 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42695 AGAvailStatus:1) 18:39:44:228 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:44:228 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:228 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:228 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:228 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:229 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:229 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42695]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:229 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42695]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:240 CTIOS1-ctios Trace: >>CG:[call.5000.46855841]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855841 ConnDevIDTyp:1 ConnDevID:0572700090 MsgID:eCallEndEvent DvrKey:call.5000.46855841) 18:39:44:240 CTIOS1-ctios Trace: Removed CallConnection(0572700090.1). 18:39:44:240 CTIOS1-ctios Trace: Removed CallConnection(51099.0). 18:39:44:240 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855841 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:44:240 CTIOS1-ctios Trace: >>CG:[agent.5000.30614]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10456 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51099 AGID:30614 AGInstr:51099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30614 AGAvailStatus:1) 18:39:44:240 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855841.0572700090]:eCallEndEvent 18:39:44:240 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855841.51099]:eCallEndEvent 18:39:44:240 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][call.5000.46855841.51099]:eCallEndEvent 18:39:44:240 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30614]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:44:240 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][agent.5000.30614]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:44:240 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30614]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:241 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30614]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:241 CTIOS1-ctios Trace: >>CG:[agent.5000.30614]:eSetAgentStateConf(UniqObjID:agent.5000.30614 MsgID:eSetAgentStateConf TgtCILClntID:GF-D8-1807-108-3896-3456) 18:39:44:241 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][agent.5000.30614]:eSetAgentStateConf 18:39:44:242 CTIOS1-ctios Trace: [call.5000.46856310] Found CallConnection(51016.0) for device 51016. 18:39:44:261 CTIOS1-ctios Trace: [call.5000.46856311] Found CallConnection(42608.0) for device 42608. 18:39:44:268 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:0) 18:39:44:268 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:44:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:44:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:44:269 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:44:269 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:44:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:44:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:44:269 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:44:270 CTIOS1-ctios Trace: >>CG:[agent.5000.30614]:eQueryAgentStatisticsConf(IID:32374127 PrphID:5000 AGExt:51099 AGID:30614 AGInstr:51099 UniqObjID:agent.5000.30614 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2259 LogdOnTimeTdy:9034 NotRdyTimeTdy:676 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:37 HdlCallsTlkTimeTdy:5581 HdlCallsTimeTdy:6062 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:6 LogdOnTimeSess:618 NotRdyTimeSess:1 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:9 HdlCallsTlkTimeSess:569 HdlCallsTimeSess:601 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:32 HdlCallsAftCallTimeTdy:481 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess: 18:39:44:270 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][agent.5000.30614]:eOnNewAgentStatisticsEvent 18:39:44:290 CTIOS1-ctios Trace: [call.5000.46855310] Found CallConnection(51105.0) for device 51105. 18:39:44:290 CTIOS1-ctios Trace: [call.5000.46855310] Found CallConnection(51105.0) for device 51105. 18:39:44:291 CTIOS1-ctios Trace: >>CG:[call.5000.46855310]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855310 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51105 RelDevID:51105 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855310) 18:39:44:291 CTIOS1-ctios Trace: >>CG:[call.5000.46855310]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855310 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:9103002110121 RelDevID:9103002110121 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855310) 18:39:44:291 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855310.9103002110121]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:44:291 CTIOS1-ctios Trace: <-SND[GF-X18-CDC8-114-5012-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855310.51105]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:44:291 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855310.51105]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:44:291 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855310.9103002110121]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:44:291 CTIOS1-ctios Trace: <-SND[GF-X18-CDC8-114-5012-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855310.51105]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:44:291 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855310.51105]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:44:291 CTIOS1-ctios Trace: >>CG:[call.5000.46855310]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855310 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:9103002110121 MsgID:eCallClearedEvent DvrKey:call.5000.46855310) 18:39:44:291 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855310.9103002110121]:eCallClearedEvent,Msk(3f0000) 18:39:44:291 CTIOS1-ctios Trace: <-SND[GF-X18-CDC8-114-5012-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855310.51105]:eCallClearedEvent,Msk(3f0000) 18:39:44:291 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855310.51105]:eCallClearedEvent,Msk(3f0000) 18:39:44:297 CTIOS1-ctios Trace: >>CG:[agent.5000.33724]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:2934 SGID:9387 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10823 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51105 AGID:33724 AGInstr:51105 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33724 AGAvailStatus:0) 18:39:44:297 CTIOS1-ctios Trace: [agent.5000.33724]: Current Wrapup Mode = 0 18:39:44:297 CTIOS1-ctios Trace: [call.5000.46855310.51105] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:44:297 CTIOS1-ctios Trace: <-SND[GF-X18-CDC8-114-5012-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855310.51105]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:44:297 CTIOS1-ctios Trace: <-SND[GF-X18-CDC8-114-5012-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.33724]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:44:297 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33724]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:44:298 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33724]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:44:298 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33724]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:44:326 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.46856316.21136]:eSetCallDataRequest 18:39:44:351 CTIOS1-ctios Trace: >>CG:[call.5000.46856323]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856323 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42074 RelDevID:42074 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856323) 18:39:44:351 CTIOS1-ctios Trace: >>CG:[call.5000.46856323]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856323 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42074 MsgID:eCallClearedEvent DvrKey:call.5000.46856323) 18:39:44:351 CTIOS1-ctios Trace: >>CG:[call.5000.46856323]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856323 ConnDevIDTyp:0 ConnDevID:42074 MsgID:eCallEndEvent DvrKey:call.5000.46856323) 18:39:44:351 CTIOS1-ctios Trace: Removed CallConnection(42074.0). 18:39:44:351 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856323 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:44:351 CTIOS1-ctios Trace: >>CG:[agent.5000.46083]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9256 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42074 AGID:46083 AGInstr:42074 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46083 AGAvailStatus:1) 18:39:44:351 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856323.42074]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:44:351 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856323.42074]:eCallClearedEvent,Msk(3f0000) 18:39:44:351 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856323.42074]:eCallEndEvent 18:39:44:351 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:44:351 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:352 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:352 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:352 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:352 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:352 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:352 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46083]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:379 CTIOS1-ctios Trace: [call.5000.46856311] Found CallConnection(42608.0) for device 42608. 18:39:44:384 CTIOS1-ctios Trace: >>CG:[call.5000.46856310]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856310 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856310 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0515577585 NewConnDevID:0515577585 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856310 ecc:(...)) 18:39:44:384 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856310.0515577585]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:44:384 CTIOS1-ctios Trace: <-SND[GF-B11-2FDA-78-4672-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46856310.51016]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:44:384 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856310.51016]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:44:386 CTIOS1-ctios Trace: >>CG:[call.5000.46856316]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856316 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856316 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5083 QryRuleID:5086 ConnDevID:9703343348915 NewConnDevID:9703343348915 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856316 ecc:(...)) 18:39:44:386 CTIOS1-ctios Trace: >>CG:[call.5000.46856316.21136]:eSetCallDataConf(UniqObjID:call.5000.46856316.21136 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:39:44:386 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856316.9703343348915]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:44:386 CTIOS1-ctios Trace: <-SND[FA10-164-C0B1-452-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856316.21136]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:44:386 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856316.21136]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:44:420 CTIOS1-ctios Trace: ->RCV[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4) a=42229][agent.5000.42229]:eSetAgentStateRequest(eAvailable) 18:39:44:437 CTIOS1-ctios Trace: >>CG:[call.5000.2131420964]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420964 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420964) 18:39:44:437 CTIOS1-ctios Trace: >>CG:[call.5000.2131420964]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420964 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41082 RelDevID:41082 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420964) 18:39:44:437 CTIOS1-ctios Trace: >>CG:[call.5000.2131420964]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420964 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41082 MsgID:eCallClearedEvent DvrKey:call.5000.2131420964) 18:39:44:437 CTIOS1-ctios Trace: >>CG:[call.5000.2131420964]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420964 ConnDevIDTyp:0 ConnDevID:41082 MsgID:eCallEndEvent DvrKey:call.5000.2131420964) 18:39:44:437 CTIOS1-ctios Trace: Removed CallConnection(41082.0). 18:39:44:437 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:44:437 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420964 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:44:438 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:44:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420964.41082]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:44:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420964.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:44:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420964.41082]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:44:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420964.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:44:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420964.41082]:eCallClearedEvent,Msk(3f0000) 18:39:44:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420964.51044]:eCallClearedEvent,Msk(3f0000) 18:39:44:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420964.41082]:eCallEndEvent 18:39:44:438 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420964.51044]:eCallEndEvent 18:39:44:438 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:44:438 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:438 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:468 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32374130 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5164 LogdOnTimeTdy:9518 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:339 LogdOnTimeSess:772 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:44:480 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8612 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42067 AGID:42229 AGInstr:42067 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42229 AGAvailStatus:1) 18:39:44:481 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:44:481 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:44:481 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:481 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:481 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:481 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:481 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:481 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:481 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:482 CTIOS1-ctios Trace: >>CG:[agent.5000.42229]:eSetAgentStateConf(UniqObjID:agent.5000.42229 MsgID:eSetAgentStateConf TgtCILClntID:FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)) 18:39:44:482 CTIOS1-ctios Trace: <-SND[FF7-56-D5DF-6364-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42229]:eSetAgentStateConf 18:39:44:511 CTIOS1-ctios Trace: >>CG:[call.5000.2131420965]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420965 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420965) 18:39:44:511 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420965.41096]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:44:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420965.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:44:512 CTIOS1-ctios Trace: >>CG:[call.5000.2131420965]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420965 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41096 RelDevID:41096 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420965) 18:39:44:512 CTIOS1-ctios Trace: >>CG:[call.5000.2131420965]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420965 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41096 MsgID:eCallClearedEvent DvrKey:call.5000.2131420965) 18:39:44:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420965.41096]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:44:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420965.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:44:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420965.41096]:eCallClearedEvent,Msk(3f0000) 18:39:44:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420965.51023]:eCallClearedEvent,Msk(3f0000) 18:39:44:512 CTIOS1-ctios Trace: >>CG:[call.5000.2131420965]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420965 ConnDevIDTyp:0 ConnDevID:41096 MsgID:eCallEndEvent DvrKey:call.5000.2131420965) 18:39:44:512 CTIOS1-ctios Trace: Removed CallConnection(41096.0). 18:39:44:512 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:44:512 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420965 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:44:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420965.41096]:eCallEndEvent 18:39:44:512 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420965.51023]:eCallEndEvent 18:39:44:512 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:44:512 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:44:513 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:513 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:538 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:609 SVCID:6103 SG#:608 SGID:6056 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:51099 ANI:0463361701 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207155 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207155 RCallKeySeq#:1 CallTypIDTag:5129 PreCallIIDTag:7990741) 18:39:44:538 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][]:eAgentPrecallEvent 18:39:44:544 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32374131 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5995 LogdOnTimeTdy:9423 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5995 LogdOnTimeSess:9423 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:44:546 CTIOS1-ctios Trace: >>CG:[agent.5000.48224]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10156 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42144 AGID:48224 AGInstr:42144 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48224 AGAvailStatus:1) 18:39:44:546 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:44:546 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:547 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:547 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:547 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:547 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:547 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:547 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:44:568 CTIOS1-ctios Trace: >>CG:[agent.5000.30614]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10456 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51099 AGID:30614 AGInstr:51099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30614 AGAvailStatus:0) 18:39:44:568 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30614]:eAgentStateEvent(eReserved),Msk(0) 18:39:44:568 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][agent.5000.30614]:eAgentStateEvent(eReserved),Msk(0) 18:39:44:568 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30614]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:44:568 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30614]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:44:588 CTIOS1-ctios Trace: >>CG:[call.5000.46856311]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856311 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856311 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04235220558 NewConnDevID:04235220558 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856311 ecc:(...)) 18:39:44:588 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856311.04235220558]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:44:588 CTIOS1-ctios Trace: <-SND[FM7-125-73-23-2496-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856311.42608]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:44:588 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856311.42608]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:44:600 CTIOS1-ctios Trace: >>CG:[call.5000.46856327]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856327 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0463361701 DNIS:51099 Dialed#:45233 ConnDevID:0463361701 RCallKeyDay:151314 RCallKeyCID:207155 MsgID:eCallBeginEvent DvrKey:call.5000.46856327 ecc:(...) ICMEntUniqID:icm.151314.207155 RCallKeySeq#:2) 18:39:44:600 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856327 18:39:44:600 CTIOS1-ctios Trace: >>CG:[call.5000.46856327]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856327 ConnDevIDTyp:1 SVC#:609 SVCID:6103 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0463361701 AlrtgDevID:(null) CallngDevID:0463361701 CalldDevID:51099 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856327 Trnk#:0 TrnkGrp#:0) 18:39:44:600 CTIOS1-ctios Trace: [call.5000.46856327]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0463361701. 18:39:44:600 CTIOS1-ctios Trace: CallConnection(0463361701.1) created AgentObject (Device) for DeviceID(0463361701). 18:39:44:600 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:44:600 CTIOS1-ctios Trace: Added CallConnection(0463361701.1). 18:39:44:600 CTIOS1-ctios Trace: [call.5000.46856327]::CreateCallConnection(): CallConnection(0463361701.1) created successfully. 18:39:44:601 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856327.0463361701]:eCallBeginEvent 18:39:44:601 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856327.0463361701]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:44:601 CTIOS1-ctios Trace: >>CG:[call.5000.46856327]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856327 ConnDevIDTyp:1 SVC#:609 SVCID:6103 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:608 SGID:6056 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0463361701 AlrtgDevID:51099 CallngDevID:0463361701 CalldDevID:51099 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856327 Trnk#:0 TrnkGrp#:0) 18:39:44:602 CTIOS1-ctios Trace: [call.5000.46856327] Found CallConnection(0463361701.1) for device 0463361701. 18:39:44:602 CTIOS1-ctios Trace: [call.5000.46856327]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51099. 18:39:44:602 CTIOS1-ctios Trace: [call.5000.46856327] CallConnection(0463361701.1) found DeviceID(51099) AgentID(30614). 18:39:44:602 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:44:602 CTIOS1-ctios Trace: Added CallConnection(0463361701.1). 18:39:44:602 CTIOS1-ctios Trace: [call.5000.46856327]::CreateCallConnection(): CallConnection(0463361701.1) created successfully. 18:39:44:602 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856327.51099]:eCallBeginEvent 18:39:44:602 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][call.5000.46856327.51099]:eCallBeginEvent 18:39:44:602 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856327.0463361701]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:44:603 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856327.51099]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:44:603 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][call.5000.46856327.51099]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:44:675 CTIOS1-ctios Trace: ->RCV[FC2-27-D453-3336-dotNET_Sess(31914638)_EvtThd(4) a=42225][call.5000.46855068.42038]:eSetCallDataRequest 18:39:44:676 CTIOS1-ctios Trace: [call.5000.46855068.42038] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:44:676 CTIOS1-ctios Trace: <-SND[FC2-27-D453-3336-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855068.42038]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:44:676 CTIOS1-ctios Trace: >>CG:[agent.5000.36337]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:621 SGID:6071 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10841 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21038 AGID:36337 AGInstr:21038 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36337 AGAvailStatus:0) 18:39:44:676 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36337]:eAgentStateEvent(eTalking),Msk(0) 18:39:44:676 CTIOS1-ctios Trace: <-SND[G9-42-CD52-8152-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36337]:eAgentStateEvent(eTalking),Msk(0) 18:39:44:676 CTIOS1-ctios Trace: >>CG:[call.5000.154710043]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154710043 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154710043 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03067831362 NewConnDevID:03067831362 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154710043 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105184))) 18:39:44:677 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710043.03067831362]:eCallDataUpdateEvent,Msk(bf0002) 18:39:44:677 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710043.21038]:eCallDataUpdateEvent,Msk(3f0001) 18:39:44:677 CTIOS1-ctios Trace: <-SND[G9-42-CD52-8152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710043.21038]:eCallDataUpdateEvent,Msk(3f0001) 18:39:44:677 CTIOS1-ctios Trace: >>CG:[call.5000.154710043]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710043 ConnDevIDTyp:0 SVC#:619 SVCID:6091 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:621 SGID:6071 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21038 CallngDevID:03067831362 CalldDevID:21038 LstRedirDevID:(null) AnsDevID:21038 MsgID:eCallEstablishedEvent DvrKey:call.5000.154710043 Trnk#:0 TrnkGrp#:0) 18:39:44:677 CTIOS1-ctios Trace: [call.5000.154710043] Found CallConnection(03067831362.1). 18:39:44:677 CTIOS1-ctios Trace: [call.5000.154710043] Found CallConnection(03067831362.1). 18:39:44:677 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710043.03067831362]:eCallEstablishedEvent,Msk(bf01a6) 18:39:44:677 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710043.21038]:eCallEstablishedEvent,Msk(bf01a6) 18:39:44:677 CTIOS1-ctios Trace: <-SND[G9-42-CD52-8152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710043.21038]:eCallEstablishedEvent,Msk(bf01a6) 18:39:44:740 CTIOS1-ctios Trace: >>CG:[call.5000.46855068]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855068 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855068 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81142 ConnDevID:Unknown CallWrpupData:WLL_1218_DeviceFaulty ,266 NewConnDevID:42038 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855068 ecc:(...)) 18:39:44:740 CTIOS1-ctios Trace: >>CG:[call.5000.46855068.42038]:eSetCallDataConf(UniqObjID:call.5000.46855068.42038 MsgID:eSetCallDataConf TgtCILClntID:FC2-27-D453-3336-dotNET_Sess(31914638)_EvtThd(4)) 18:39:44:741 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855068.Unknown]:eCallDataUpdateEvent 18:39:44:741 CTIOS1-ctios Trace: <-SND[FC2-27-D453-3336-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855068.42038]:eCallDataUpdateEvent 18:39:44:741 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855068.42038]:eCallDataUpdateEvent 18:39:45:037 CTIOS1-ctios Trace: >>CG:[agent.5000.42222]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8605 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42089 AGID:42222 AGInstr:42089 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42222 AGAvailStatus:1) 18:39:45:037 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:45:037 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:45:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:45:038 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:45:038 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:45:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:45:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:45:038 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42222]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:45:149 CTIOS1-ctios Trace: >>CG:[agent.5000.48716]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11025 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42055 AGID:48716 AGInstr:42055 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48716 AGAvailStatus:0) 18:39:45:150 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:eAgentStateEvent(eTalking),Msk(0) 18:39:45:150 CTIOS1-ctios Trace: <-SND[FE3-44-D760-5308-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:eAgentStateEvent(eTalking),Msk(0) 18:39:45:150 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:150 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:150 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:150 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:150 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:150 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48716]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:150 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48716]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:150 CTIOS1-ctios Trace: >>CG:[call.5000.46856320]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856320 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856320 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0515780338 NewConnDevID:0515780338 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856320 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105184))) 18:39:45:150 CTIOS1-ctios Trace: >>CG:[call.5000.46856320]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856320 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42055 CallngDevID:0515780338 CalldDevID:42055 LstRedirDevID:(null) AnsDevID:42055 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856320 Trnk#:0 TrnkGrp#:0) 18:39:45:151 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856320.0515780338]:eCallDataUpdateEvent,Msk(bf0002) 18:39:45:151 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856320.42055]:eCallDataUpdateEvent,Msk(3f0001) 18:39:45:151 CTIOS1-ctios Trace: [call.5000.46856320] Found CallConnection(0515780338.1). 18:39:45:151 CTIOS1-ctios Trace: [call.5000.46856320] Found CallConnection(0515780338.1). 18:39:45:151 CTIOS1-ctios Trace: <-SND[FE3-44-D760-5308-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856320.42055]:eCallDataUpdateEvent,Msk(3f0001) 18:39:45:151 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856320.0515780338]:eCallEstablishedEvent,Msk(bf01a6) 18:39:45:151 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856320.42055]:eCallEstablishedEvent,Msk(bf01a6) 18:39:45:151 CTIOS1-ctios Trace: <-SND[FE3-44-D760-5308-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856320.42055]:eCallEstablishedEvent,Msk(bf01a6) 18:39:45:155 CTIOS1-ctios Trace: [call.5000.198845357] Found CallConnection(21138.0) for device 21138. 18:39:45:155 CTIOS1-ctios Trace: [call.5000.198845357] Found CallConnection(21138.0) for device 21138. 18:39:45:208 CTIOS1-ctios Trace: >>CG:[call.5000.198845357]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845357 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21138 RelDevID:21138 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845357) 18:39:45:208 CTIOS1-ctios Trace: >>CG:[call.5000.198845357]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845357 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2135013023 RelDevID:2135013023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845357) 18:39:45:208 CTIOS1-ctios Trace: >>CG:[call.5000.198845357]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845357 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:2135013023 MsgID:eCallClearedEvent DvrKey:call.5000.198845357) 18:39:45:209 CTIOS1-ctios Trace: >>CG:[agent.5000.9061]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:510 SGID:5423 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:6225 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21138 AGID:9061 AGInstr:21138 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9061 AGAvailStatus:0) 18:39:45:209 CTIOS1-ctios Trace: [agent.5000.9061]: Current Wrapup Mode = 3 18:39:45:209 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845357.2135013023]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:45:209 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845357.21138]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:45:209 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845357.2135013023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:45:209 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845357.21138]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:45:209 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845357.2135013023]:eCallClearedEvent,Msk(3f0000) 18:39:45:209 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845357.21138]:eCallClearedEvent,Msk(3f0000) 18:39:45:209 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9061]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:45:242 CTIOS1-ctios Trace: [call.5000.154710043] Found CallConnection(21038.0) for device 21038. 18:39:45:275 CTIOS1-ctios Trace: [call.5000.154710043] Found CallConnection(21038.0) for device 21038. 18:39:45:349 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154710043.21038]:eSetCallDataRequest 18:39:45:410 CTIOS1-ctios Trace: [call.5000.46854987] Found CallConnection(42107.0) for device 42107. 18:39:45:411 CTIOS1-ctios Trace: [call.5000.46854987] Found CallConnection(42107.0) for device 42107. 18:39:45:411 CTIOS1-ctios Trace: >>CG:[call.5000.46854987]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854987 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42107 RelDevID:42107 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854987) 18:39:45:411 CTIOS1-ctios Trace: >>CG:[call.5000.46854987]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854987 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0562875023 RelDevID:0562875023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46854987) 18:39:45:411 CTIOS1-ctios Trace: >>CG:[call.5000.46854987]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46854987 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0562875023 MsgID:eCallClearedEvent DvrKey:call.5000.46854987) 18:39:45:411 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854987.0562875023]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:45:411 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854987.42107]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:45:412 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854987.0562875023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:45:412 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854987.42107]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:45:412 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854987.0562875023]:eCallClearedEvent,Msk(3f0000) 18:39:45:412 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854987.42107]:eCallClearedEvent,Msk(3f0000) 18:39:45:412 CTIOS1-ctios Trace: >>CG:[agent.5000.48286]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:303 SGID:5014 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10254 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42107 AGID:48286 AGInstr:42107 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48286 AGAvailStatus:0) 18:39:45:412 CTIOS1-ctios Trace: [agent.5000.48286]: Current Wrapup Mode = 3 18:39:45:412 CTIOS1-ctios Trace: >>CG:[call.5000.154710043]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154710043 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154710043 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03067831362 NewConnDevID:03067831362 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154710043 ecc:(...)) 18:39:45:412 CTIOS1-ctios Trace: >>CG:[call.5000.154710043.21038]:eSetCallDataConf(UniqObjID:call.5000.154710043.21038 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:39:45:412 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48286]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:45:412 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48286]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:45:413 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48286]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:45:413 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48286]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:45:413 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48286]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:45:413 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48286]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:45:413 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48286]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:45:413 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48286]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:45:413 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710043.03067831362]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:45:413 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710043.21038]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:45:413 CTIOS1-ctios Trace: <-SND[G9-42-CD52-8152-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710043.21038]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:45:470 CTIOS1-ctios Trace: ->RCV[FD4-46-FAA3-5564-dotNET_Sess(31914638)_EvtThd(4) a=48654][agent.5000.48654]:eSetAgentStateRequest(eAvailable) 18:39:45:531 CTIOS1-ctios Trace: >>CG:[call.5000.46855521]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855521 ConnDevIDTyp:0 ConnDevID:42530 MsgID:eCallEndEvent DvrKey:call.5000.46855521) 18:39:45:532 CTIOS1-ctios Trace: Removed CallConnection(03008921706.1). 18:39:45:532 CTIOS1-ctios Trace: Removed CallConnection(42530.0). 18:39:45:532 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855521 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:45:532 CTIOS1-ctios Trace: >>CG:[agent.5000.48654]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10874 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42530 AGID:48654 AGInstr:42530 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48654 AGAvailStatus:1) 18:39:45:532 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855521.03008921706]:eCallEndEvent 18:39:45:532 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855521.42530]:eCallEndEvent 18:39:45:532 CTIOS1-ctios Trace: <-SND[FD4-46-FAA3-5564-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855521.42530]:eCallEndEvent 18:39:45:532 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48654]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:45:533 CTIOS1-ctios Trace: <-SND[FD4-46-FAA3-5564-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48654]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:45:533 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48654]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:45:533 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48654]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:45:533 CTIOS1-ctios Trace: >>CG:[agent.5000.48654]:eSetAgentStateConf(UniqObjID:agent.5000.48654 MsgID:eSetAgentStateConf TgtCILClntID:FD4-46-FAA3-5564-dotNET_Sess(31914638)_EvtThd(4)) 18:39:45:533 CTIOS1-ctios Trace: <-SND[FD4-46-FAA3-5564-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48654]:eSetAgentStateConf 18:39:45:555 CTIOS1-ctios Trace: [call.5000.46855465] Found CallConnection(42204.0) for device 42204. 18:39:45:556 CTIOS1-ctios Trace: [call.5000.46855465] Found CallConnection(42204.0) for device 42204. 18:39:45:560 CTIOS1-ctios Trace: >>CG:[call.5000.46855465]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855465 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42204 RelDevID:42204 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855465) 18:39:45:560 CTIOS1-ctios Trace: >>CG:[call.5000.46855465]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855465 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4237483394 RelDevID:4237483394 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855465) 18:39:45:560 CTIOS1-ctios Trace: >>CG:[call.5000.46855465]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855465 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4237483394 MsgID:eCallClearedEvent DvrKey:call.5000.46855465) 18:39:45:561 CTIOS1-ctios Trace: >>CG:[agent.5000.42704]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:300 SGID:5002 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9701 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42204 AGID:42704 AGInstr:42204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42704 AGAvailStatus:0) 18:39:45:561 CTIOS1-ctios Trace: [agent.5000.42704]: Current Wrapup Mode = 3 18:39:45:561 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855465.4237483394]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:45:561 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855465.42204]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:45:561 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855465.4237483394]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:45:561 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855465.42204]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:45:561 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855465.4237483394]:eCallClearedEvent,Msk(3f0000) 18:39:45:561 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855465.42204]:eCallClearedEvent,Msk(3f0000) 18:39:45:561 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42704]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:45:561 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42704]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:45:562 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42704]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:45:562 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42704]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:45:562 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42704]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:45:562 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42704]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:45:562 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42704]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:45:562 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42704]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:45:562 CTIOS1-ctios Trace: ->RCV[FC2-27-D453-3336-dotNET_Sess(31914638)_EvtThd(4) a=42225][agent.5000.42225]:eSetAgentStateRequest(eNotReady) 18:39:45:563 CTIOS1-ctios Trace: >>CG:[agent.5000.48654]:eQueryAgentStatisticsConf(IID:32374135 PrphID:5000 AGExt:42530 AGID:48654 AGInstr:42530 UniqObjID:agent.5000.48654 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1823 LogdOnTimeTdy:9284 NotRdyTimeTdy:1715 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:48 HdlCallsTlkTimeTdy:5239 HdlCallsTimeTdy:5551 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:421 LogdOnTimeSess:4359 NotRdyTimeSess:983 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:22 HdlCallsTlkTimeSess:2782 HdlCallsTimeSess:2930 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:148 HdlCallsAftCallTimeTdy:312 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:39:45:563 CTIOS1-ctios Trace: <-SND[FD4-46-FAA3-5564-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48654]:eOnNewAgentStatisticsEvent 18:39:45:605 CTIOS1-ctios Trace: >>CG:[agent.5000.30614]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:608 SGID:6056 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10456 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51099 AGID:30614 AGInstr:51099 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30614 AGAvailStatus:0) 18:39:45:605 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30614]:eAgentStateEvent(eTalking),Msk(0) 18:39:45:605 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][agent.5000.30614]:eAgentStateEvent(eTalking),Msk(0) 18:39:45:605 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30614]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:606 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30614]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:606 CTIOS1-ctios Trace: >>CG:[call.5000.46856327]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856327 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856327 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0463361701 NewConnDevID:0463361701 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856327 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105185))) 18:39:45:606 CTIOS1-ctios Trace: >>CG:[call.5000.46856327]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856327 ConnDevIDTyp:0 SVC#:609 SVCID:6103 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:608 SGID:6056 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51099 CallngDevID:0463361701 CalldDevID:51099 LstRedirDevID:(null) AnsDevID:51099 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856327 Trnk#:0 TrnkGrp#:0) 18:39:45:606 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856327.0463361701]:eCallDataUpdateEvent,Msk(bf0002) 18:39:45:606 CTIOS1-ctios Trace: [call.5000.46856327] Found CallConnection(0463361701.1). 18:39:45:606 CTIOS1-ctios Trace: [call.5000.46856327] Found CallConnection(0463361701.1). 18:39:45:606 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856327.51099]:eCallDataUpdateEvent,Msk(3f0001) 18:39:45:606 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][call.5000.46856327.51099]:eCallDataUpdateEvent,Msk(3f0001) 18:39:45:606 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856327.0463361701]:eCallEstablishedEvent,Msk(bf01a6) 18:39:45:607 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856327.51099]:eCallEstablishedEvent,Msk(bf01a6) 18:39:45:607 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][call.5000.46856327.51099]:eCallEstablishedEvent,Msk(bf01a6) 18:39:45:622 CTIOS1-ctios Trace: >>CG:[call.5000.46855068]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855068 ConnDevIDTyp:0 ConnDevID:42038 MsgID:eCallEndEvent DvrKey:call.5000.46855068) 18:39:45:623 CTIOS1-ctios Trace: Removed CallConnection(Unknown.1). 18:39:45:623 CTIOS1-ctios Trace: Removed CallConnection(42038.0). 18:39:45:623 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855068 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:45:623 CTIOS1-ctios Trace: >>CG:[agent.5000.42225]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8608 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42038 AGID:42225 AGInstr:42038 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42225 AGAvailStatus:0) 18:39:45:623 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855068.Unknown]:eCallEndEvent 18:39:45:623 CTIOS1-ctios Trace: <-SND[FC2-27-D453-3336-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855068.42038]:eCallEndEvent 18:39:45:623 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855068.42038]:eCallEndEvent 18:39:45:623 CTIOS1-ctios Trace: <-SND[FC2-27-D453-3336-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42225]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:45:623 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42225]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:45:623 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42225]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:45:623 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42225]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:45:623 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42225]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:45:623 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42225]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:45:623 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42225]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:45:623 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42225]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:45:623 CTIOS1-ctios Trace: >>CG:[agent.5000.42225]:eSetAgentStateConf(UniqObjID:agent.5000.42225 MsgID:eSetAgentStateConf TgtCILClntID:FC2-27-D453-3336-dotNET_Sess(31914638)_EvtThd(4)) 18:39:45:624 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42225]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:45:624 CTIOS1-ctios Trace: <-SND[FC2-27-D453-3336-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42225]:eSetAgentStateConf 18:39:45:654 CTIOS1-ctios Trace: >>CG:[agent.5000.42225]:eQueryAgentStatisticsConf(IID:32374137 PrphID:5000 AGExt:42038 AGID:42225 AGInstr:42038 UniqObjID:agent.5000.42225 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2101 LogdOnTimeTdy:4201 NotRdyTimeTdy:1127 AGOutCallsTdy:4 AGOutCallsTlkTimeTdy:26 AGOutCallsTimeTdy:26 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:4 HdlCallsTlkTimeTdy:685 HdlCallsTimeTdy:942 IncCallsHldTdy:2 IncCallsHldTimeTdy:220 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2101 LogdOnTimeSess:4201 NotRdyTimeSess:1127 AGOutCallsSess:4 AGOutCallsTlkTimeSess:26 AGOutCallsTimeSess:26 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:4 HdlCallsTlkTimeSess:685 HdlCallsTimeSess:942 IncCallsHldSess:2 IncCallsHldTimeSess:220 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:37 HdlCallsAftCallTimeTdy:37 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:39:45:654 CTIOS1-ctios Trace: <-SND[FC2-27-D453-3336-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42225]:eOnNewAgentStatisticsEvent 18:39:45:700 CTIOS1-ctios Trace: [call.5000.46856320] Found CallConnection(42055.0) for device 42055. 18:39:45:721 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:39:45:721 CTIOS1-ctios Trace: >>CG:[call.5000.46856330]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856330 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42062 ConnDevID:42062 MsgID:eCallBeginEvent DvrKey:call.5000.46856330 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105185))) 18:39:45:721 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856330 18:39:45:721 CTIOS1-ctios Trace: >>CG:[call.5000.46856330]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856330 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42062 CallngDevID:42062 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856330) 18:39:45:721 CTIOS1-ctios Trace: [call.5000.46856330] CallConnection(42062.0) found DeviceID(42062) AgentID(42331). 18:39:45:721 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:45:721 CTIOS1-ctios Trace: Added CallConnection(42062.0). 18:39:45:721 CTIOS1-ctios Trace: [call.5000.46856330]::CreateCallConnection(): CallConnection(42062.0) created successfully. 18:39:45:721 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:0) 18:39:45:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:39:45:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:722 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:722 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:723 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:723 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:723 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:723 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:723 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856330.42062]:eCallBeginEvent,Msk(bf0002) 18:39:45:723 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856330.42062]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:45:723 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eTalking),Msk(0) 18:39:45:723 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:723 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:723 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:723 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:724 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:724 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:724 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:745 CTIOS1-ctios Trace: [call.5000.46856320] Found CallConnection(42055.0) for device 42055. 18:39:45:759 CTIOS1-ctios Trace: >>CG:[agent.5000.10588]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9135 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51081 AGID:10588 AGInstr:51081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10588 AGAvailStatus:1) 18:39:45:760 CTIOS1-ctios Trace: >>CG:[call.5000.46856331]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856331 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:51081 ConnDevID:51081 MsgID:eCallBeginEvent DvrKey:call.5000.46856331 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105185))) 18:39:45:760 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856331 18:39:45:760 CTIOS1-ctios Trace: >>CG:[call.5000.46856331]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856331 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51081 CallngDevID:51081 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856331) 18:39:45:760 CTIOS1-ctios Trace: [call.5000.46856331] CallConnection(51081.0) found DeviceID(51081) AgentID(10588). 18:39:45:760 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:45:760 CTIOS1-ctios Trace: Added CallConnection(51081.0). 18:39:45:760 CTIOS1-ctios Trace: [call.5000.46856331]::CreateCallConnection(): CallConnection(51081.0) created successfully. 18:39:45:760 CTIOS1-ctios Trace: >>CG:[agent.5000.10588]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9135 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51081 AGID:10588 AGInstr:51081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10588 AGAvailStatus:0) 18:39:45:760 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10588]:eAgentStateEvent(eTalking),Msk(0) 18:39:45:760 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10588]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:760 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10588]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:760 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856331.51081]:eCallBeginEvent,Msk(bf0002) 18:39:45:760 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856331.51081]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:45:760 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10588]:eAgentStateEvent(eTalking),Msk(0) 18:39:45:760 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10588]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:761 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10588]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:793 CTIOS1-ctios Trace: >>CG:[call.5000.46856167]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856167 ConnDevIDTyp:0 ConnDevID:42222 MsgID:eCallEndEvent DvrKey:call.5000.46856167) 18:39:45:793 CTIOS1-ctios Trace: Removed CallConnection(0554442074.1). 18:39:45:793 CTIOS1-ctios Trace: Removed CallConnection(42222.0). 18:39:45:793 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856167 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:45:793 CTIOS1-ctios Trace: >>CG:[agent.5000.48720]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11029 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42222 AGID:48720 AGInstr:42222 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48720 AGAvailStatus:1) 18:39:45:793 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856167.0554442074]:eCallEndEvent 18:39:45:793 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856167.42222]:eCallEndEvent 18:39:45:793 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856167.42222]:eCallEndEvent 18:39:45:793 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:45:793 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:45:793 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:45:794 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:45:794 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:45:794 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:45:794 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:45:794 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48720]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:45:794 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:45:824 CTIOS1-ctios Trace: >>CG:[agent.5000.48720]:eQueryAgentStatisticsConf(IID:32374138 PrphID:5000 AGExt:42222 AGID:48720 AGInstr:42222 UniqObjID:agent.5000.48720 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:308 LogdOnTimeTdy:2412 NotRdyTimeTdy:201 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:10 HdlCallsTlkTimeTdy:1817 HdlCallsTimeTdy:1892 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:308 LogdOnTimeSess:2412 NotRdyTimeSess:201 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:10 HdlCallsTlkTimeSess:1817 HdlCallsTimeSess:1892 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:75 HdlCallsAftCallTimeTdy:75 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTim 18:39:45:824 CTIOS1-ctios Trace: <-SND[GD4-239-3E55-1224-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48720]:eOnNewAgentStatisticsEvent 18:39:45:880 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207874 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207874 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991948) 18:39:45:880 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207875 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207875 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991949) 18:39:45:897 CTIOS1-ctios Trace: >>CG:[call.5000.46856330]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856330 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42062 RelDevID:42062 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856330) 18:39:45:897 CTIOS1-ctios Trace: >>CG:[call.5000.46856330]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856330 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42062 MsgID:eCallClearedEvent DvrKey:call.5000.46856330) 18:39:45:898 CTIOS1-ctios Trace: >>CG:[call.5000.46856330]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856330 ConnDevIDTyp:0 ConnDevID:42062 MsgID:eCallEndEvent DvrKey:call.5000.46856330) 18:39:45:898 CTIOS1-ctios Trace: Removed CallConnection(42062.0). 18:39:45:898 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856330 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:45:898 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8793 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42062 AGID:42331 AGInstr:42062 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42331 AGAvailStatus:1) 18:39:45:898 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856330.42062]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:45:898 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856330.42062]:eCallClearedEvent,Msk(3f0000) 18:39:45:898 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856330.42062]:eCallEndEvent 18:39:45:898 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:45:898 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:45:898 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:45:898 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:45:898 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:45:899 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:45:899 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:45:899 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42331]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:45:911 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:45:912 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:45:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:45:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:45:912 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:45:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:45:912 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:45:912 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:45:929 CTIOS1-ctios Trace: >>CG:[agent.5000.42331]:eQueryAgentStatisticsConf(IID:32374139 PrphID:5000 AGExt:42062 AGID:42331 AGInstr:42062 UniqObjID:agent.5000.42331 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:4395 LogdOnTimeTdy:16902 NotRdyTimeTdy:3273 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:56 HdlCallsTlkTimeTdy:8733 HdlCallsTimeTdy:9125 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2860 LogdOnTimeSess:4769 NotRdyTimeSess:188 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:8 HdlCallsTlkTimeSess:1585 HdlCallsTimeSess:1650 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:331 IntCallsTimeSess:114 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:341 IntCallsTimeTdy:116 HdlCallsAftCallTimeSess:65 HdlCallsAftCallTimeTdy:392 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:39:45:964 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:39:45:964 CTIOS1-ctios Trace: >>CG:[call.5000.46856332]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856332 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42037 ConnDevID:42037 MsgID:eCallBeginEvent DvrKey:call.5000.46856332 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105185))) 18:39:45:964 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856332 18:39:45:964 CTIOS1-ctios Trace: >>CG:[call.5000.46856332]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856332 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42037 CallngDevID:42037 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856332) 18:39:45:964 CTIOS1-ctios Trace: [call.5000.46856332] CallConnection(42037.0) found DeviceID(42037) AgentID(48558). 18:39:45:964 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:45:964 CTIOS1-ctios Trace: Added CallConnection(42037.0). 18:39:45:964 CTIOS1-ctios Trace: [call.5000.46856332]::CreateCallConnection(): CallConnection(42037.0) created successfully. 18:39:45:964 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:0) 18:39:45:965 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:39:45:965 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:965 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:965 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:965 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:965 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:965 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:965 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:965 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856332.42037]:eCallBeginEvent,Msk(bf0002) 18:39:45:965 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856332.42037]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:45:965 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eTalking),Msk(0) 18:39:45:966 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:966 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:966 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:966 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:966 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:966 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:966 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:45:968 CTIOS1-ctios Trace: >>CG:[agent.5000.42231]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8614 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42087 AGID:42231 AGInstr:42087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42231 AGAvailStatus:0) 18:39:45:968 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:45:968 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:45:968 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:45:968 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:45:968 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:45:968 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:45:968 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:45:969 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:46:010 CTIOS1-ctios Trace: >>CG:[call.5000.46856331]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856331 CallTyp:10 ConnDevIDTyp:0 NewConnCID:46856331 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:9903002023359 ConnDevID:51081 NewConnDevID:51081 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856331) 18:39:46:010 CTIOS1-ctios Trace: >>CG:[call.5000.46856331]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856331 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:51081 CallngDevID:51081 CalldDevID:9903002023359 MsgID:eCallOriginatedEvent DvrKey:call.5000.46856331) 18:39:46:010 CTIOS1-ctios Trace: [call.5000.46856331] Found CallConnection(51081.0) for device 51081. 18:39:46:010 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856331.51081]:eCallDataUpdateEvent,Msk(bf0002) 18:39:46:010 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856331.51081]:eCallOriginatedEvent,Msk(bf0002) 18:39:46:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420966]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420966 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41104 ConnDevID:41104 MsgID:eCallBeginEvent DvrKey:call.5000.2131420966) 18:39:46:037 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420966 18:39:46:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420966]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420966 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41104 CallngDevID:41104 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420966) 18:39:46:038 CTIOS1-ctios Trace: [call.5000.2131420966] CallConnection(41104.0) found DeviceID(41104) AgentID(). 18:39:46:038 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:46:038 CTIOS1-ctios Trace: Added CallConnection(41104.0). 18:39:46:038 CTIOS1-ctios Trace: [call.5000.2131420966]::CreateCallConnection(): CallConnection(41104.0) created successfully. 18:39:46:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420966]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420966 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420966 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41104 NewConnDevID:41104 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420966) 18:39:46:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420966]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420966 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41104 CallngDevID:41104 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420966) 18:39:46:038 CTIOS1-ctios Trace: [call.5000.2131420966] Found CallConnection(41104.0) for device 41104. 18:39:46:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420966.41104]:eCallBeginEvent,Msk(bf0002) 18:39:46:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420966.41104]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:46:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420966.41104]:eCallDataUpdateEvent,Msk(bf0002) 18:39:46:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420966.41104]:eCallOriginatedEvent,Msk(bf0002) 18:39:46:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420966]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420966 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420966 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41104 NewConnDevID:41104 RCallKeyDay:151314 RCallKeyCID:207874 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420966 ICMEntUniqID:icm.151314.207874 RCallKeySeq#:1) 18:39:46:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420966]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420966 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41104 AlrtgDevID: CallngDevID:41104 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420966 Trnk#:0 TrnkGrp#:0) 18:39:46:039 CTIOS1-ctios Trace: [call.5000.2131420966] Found CallConnection(41104.0) for device 41104. 18:39:46:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420966.41104]:eCallDataUpdateEvent,Msk(bf0002) 18:39:46:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420966.41104]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:46:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420966]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420966 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41104 AlrtgDevID:51023 CallngDevID:41104 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420966 Trnk#:0 TrnkGrp#:0) 18:39:46:041 CTIOS1-ctios Trace: [call.5000.2131420966] Found CallConnection(41104.0) for device 41104. 18:39:46:041 CTIOS1-ctios Trace: [call.5000.2131420966]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:46:042 CTIOS1-ctios Trace: [call.5000.2131420966] CallConnection(41104.0) found DeviceID(51023) AgentID(33632). 18:39:46:042 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:46:042 CTIOS1-ctios Trace: Added CallConnection(41104.0). 18:39:46:042 CTIOS1-ctios Trace: [call.5000.2131420966]::CreateCallConnection(): CallConnection(41104.0) created successfully. 18:39:46:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420966]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420966 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420966 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41104 NewConnDevID:41104 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420966 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105185))) 18:39:46:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420966]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420966 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41104 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420966 Trnk#:0 TrnkGrp#:0) 18:39:46:042 CTIOS1-ctios Trace: [call.5000.2131420966] Found CallConnection(41104.0). 18:39:46:042 CTIOS1-ctios Trace: [call.5000.2131420966] Found CallConnection(41104.0). 18:39:46:042 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:46:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420966]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420966 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420966) 18:39:46:042 CTIOS1-ctios Trace: [call.5000.2131420966] Found CallConnection(51023.0). 18:39:46:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420966.51023]:eCallBeginEvent 18:39:46:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420966.41104]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:46:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420966.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:46:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420966.41104]:eCallDataUpdateEvent,Msk(bf0002) 18:39:46:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420966.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:46:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420966.41104]:eCallEstablishedEvent,Msk(bf01a6) 18:39:46:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420966.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:46:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:46:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:043 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420966.41104]: eCallHeldEvent,Msk(bf0126) 18:39:46:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420966.51023]: eCallHeldEvent,Msk(bf000a) 18:39:46:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420967]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420967 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41105 ConnDevID:41105 MsgID:eCallBeginEvent DvrKey:call.5000.2131420967) 18:39:46:046 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420967 18:39:46:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420967]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420967 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41105 CallngDevID:41105 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420967) 18:39:46:046 CTIOS1-ctios Trace: [call.5000.2131420967] CallConnection(41105.0) found DeviceID(41105) AgentID(). 18:39:46:046 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:46:046 CTIOS1-ctios Trace: Added CallConnection(41105.0). 18:39:46:046 CTIOS1-ctios Trace: [call.5000.2131420967]::CreateCallConnection(): CallConnection(41105.0) created successfully. 18:39:46:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420967]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420967 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420967 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41105 NewConnDevID:41105 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420967) 18:39:46:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420967]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420967 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41105 CallngDevID:41105 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420967) 18:39:46:046 CTIOS1-ctios Trace: [call.5000.2131420967] Found CallConnection(41105.0) for device 41105. 18:39:46:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420967]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420967 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420967 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41105 NewConnDevID:41105 RCallKeyDay:151314 RCallKeyCID:207875 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420967 ICMEntUniqID:icm.151314.207875 RCallKeySeq#:1) 18:39:46:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420967]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420967 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41105 AlrtgDevID: CallngDevID:41105 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420967 Trnk#:0 TrnkGrp#:0) 18:39:46:046 CTIOS1-ctios Trace: [call.5000.2131420967] Found CallConnection(41105.0) for device 41105. 18:39:46:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420967.41105]:eCallBeginEvent,Msk(bf0002) 18:39:46:048 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420967.41105]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:46:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420967.41105]:eCallDataUpdateEvent,Msk(bf0002) 18:39:46:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420967.41105]:eCallOriginatedEvent,Msk(bf0002) 18:39:46:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420967.41105]:eCallDataUpdateEvent,Msk(bf0002) 18:39:46:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420967.41105]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:46:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420967]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420967 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41105 AlrtgDevID:51044 CallngDevID:41105 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420967 Trnk#:0 TrnkGrp#:0) 18:39:46:049 CTIOS1-ctios Trace: [call.5000.2131420967] Found CallConnection(41105.0) for device 41105. 18:39:46:049 CTIOS1-ctios Trace: [call.5000.2131420967]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:46:049 CTIOS1-ctios Trace: [call.5000.2131420967] CallConnection(41105.0) found DeviceID(51044) AgentID(05230). 18:39:46:049 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:46:049 CTIOS1-ctios Trace: Added CallConnection(41105.0). 18:39:46:049 CTIOS1-ctios Trace: [call.5000.2131420967]::CreateCallConnection(): CallConnection(41105.0) created successfully. 18:39:46:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420967]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420967 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420967 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41105 NewConnDevID:41105 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420967 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105185))) 18:39:46:049 CTIOS1-ctios Trace: >>CG:[call.5000.2131420967]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420967 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41105 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420967 Trnk#:0 TrnkGrp#:0) 18:39:46:049 CTIOS1-ctios Trace: [call.5000.2131420967] Found CallConnection(41105.0). 18:39:46:049 CTIOS1-ctios Trace: [call.5000.2131420967] Found CallConnection(41105.0). 18:39:46:050 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:46:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420967]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420967 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420967) 18:39:46:050 CTIOS1-ctios Trace: [call.5000.2131420967] Found CallConnection(51044.0). 18:39:46:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420967.51044]:eCallBeginEvent 18:39:46:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420967.41105]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:46:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420967.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:46:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420967.41105]:eCallDataUpdateEvent,Msk(bf0002) 18:39:46:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420967.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:46:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420967.41105]:eCallEstablishedEvent,Msk(bf01a6) 18:39:46:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420967.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:46:050 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:46:051 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:051 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420967.41105]: eCallHeldEvent,Msk(bf0126) 18:39:46:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420967.51044]: eCallHeldEvent,Msk(bf000a) 18:39:46:094 CTIOS1-ctios Trace: >>CG:[call.5000.46855980.51054]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.46855980.51054 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:GF-PC-3124-3296) 18:39:46:094 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.46855980.51054]. 18:39:46:098 CTIOS1-ctios Trace: >>CG:[call.5000.46856331]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856331 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46856331 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51081 NewConnDevID:51081 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856331) 18:39:46:098 CTIOS1-ctios Trace: >>CG:[call.5000.46856331]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:46856331 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:9903002023359 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.46856331 Trnk#:0 TrnkGrp#:0) 18:39:46:098 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856331.51081]:eCallDataUpdateEvent,Msk(bf0002) 18:39:46:109 CTIOS1-ctios Trace: >>CG:[call.5000.2131420966]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420966 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420966 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41104 NewConnDevID:41104 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420966 ecc:(...)) 18:39:46:109 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420966.41104]:eCallDataUpdateEvent,Msk(bf0126) 18:39:46:109 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420966.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:46:117 CTIOS1-ctios Trace: >>CG:[call.5000.2131420967]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420967 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420967 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41105 NewConnDevID:41105 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420967 ecc:(...)) 18:39:46:117 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420967.41105]:eCallDataUpdateEvent,Msk(bf0126) 18:39:46:117 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420967.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:46:140 CTIOS1-ctios Trace: >>CG:[call.5000.46856332]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856332 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42037 RelDevID:42037 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856332) 18:39:46:140 CTIOS1-ctios Trace: >>CG:[call.5000.46856332]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856332 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42037 MsgID:eCallClearedEvent DvrKey:call.5000.46856332) 18:39:46:140 CTIOS1-ctios Trace: >>CG:[call.5000.46856332]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856332 ConnDevIDTyp:0 ConnDevID:42037 MsgID:eCallEndEvent DvrKey:call.5000.46856332) 18:39:46:140 CTIOS1-ctios Trace: Removed CallConnection(42037.0). 18:39:46:140 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856332 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:46:140 CTIOS1-ctios Trace: >>CG:[agent.5000.48558]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10740 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42037 AGID:48558 AGInstr:42037 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48558 AGAvailStatus:1) 18:39:46:140 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856332.42037]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:46:141 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856332.42037]:eCallClearedEvent,Msk(3f0000) 18:39:46:141 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856332.42037]:eCallEndEvent 18:39:46:141 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:46:141 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:46:141 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:46:141 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:46:141 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:46:141 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:46:141 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:46:141 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48558]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:46:179 CTIOS1-ctios Trace: [call.5000.46856327] Found CallConnection(51099.0) for device 51099. 18:39:46:202 CTIOS1-ctios Trace: [call.5000.46855100] Found CallConnection(42183.0) for device 42183. 18:39:46:203 CTIOS1-ctios Trace: [call.5000.46855100] Found CallConnection(42183.0) for device 42183. 18:39:46:203 CTIOS1-ctios Trace: >>CG:[call.5000.46855100]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855100 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42183 RelDevID:42183 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855100) 18:39:46:203 CTIOS1-ctios Trace: >>CG:[call.5000.46855100]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855100 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0997305655 RelDevID:0997305655 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855100) 18:39:46:203 CTIOS1-ctios Trace: >>CG:[call.5000.46855100]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855100 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0997305655 MsgID:eCallClearedEvent DvrKey:call.5000.46855100) 18:39:46:204 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855100.0997305655]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:46:204 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855100.42183]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:46:204 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855100.0997305655]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:46:204 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855100.42183]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:46:204 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855100.0997305655]:eCallClearedEvent,Msk(3f0000) 18:39:46:204 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855100.42183]:eCallClearedEvent,Msk(3f0000) 18:39:46:209 CTIOS1-ctios Trace: >>CG:[agent.5000.48354]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:856 SGID:10598 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10361 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42183 AGID:48354 AGInstr:42183 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48354 AGAvailStatus:0) 18:39:46:209 CTIOS1-ctios Trace: [agent.5000.48354]: Current Wrapup Mode = 3 18:39:46:210 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48354]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:46:210 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48354]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:46:210 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48354]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:46:210 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48354]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:46:210 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48354]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:46:210 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48354]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:46:210 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48354]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:46:210 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48354]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:46:213 CTIOS1-ctios Trace: [call.5000.46856327] Found CallConnection(51099.0) for device 51099. 18:39:46:263 CTIOS1-ctios Trace: >>CG:[agent.5000.42231]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8614 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42087 AGID:42231 AGInstr:42087 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42231 AGAvailStatus:1) 18:39:46:263 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:46:263 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:46:263 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:46:263 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:46:263 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:46:264 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:46:264 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:46:264 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42231]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:46:266 CTIOS1-ctios Trace: >>CG:[agent.5000.48533]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10703 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42051 AGID:48533 AGInstr:42051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48533 AGAvailStatus:1) 18:39:46:267 CTIOS1-ctios Trace: >>CG:[call.5000.46856335]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856335 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42051 ConnDevID:42051 MsgID:eCallBeginEvent DvrKey:call.5000.46856335 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105185))) 18:39:46:267 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856335 18:39:46:267 CTIOS1-ctios Trace: >>CG:[call.5000.46856335]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856335 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42051 CallngDevID:42051 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856335) 18:39:46:267 CTIOS1-ctios Trace: [call.5000.46856335] CallConnection(42051.0) found DeviceID(42051) AgentID(48533). 18:39:46:267 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:46:267 CTIOS1-ctios Trace: Added CallConnection(42051.0). 18:39:46:267 CTIOS1-ctios Trace: [call.5000.46856335]::CreateCallConnection(): CallConnection(42051.0) created successfully. 18:39:46:267 CTIOS1-ctios Trace: >>CG:[agent.5000.48533]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10703 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42051 AGID:48533 AGInstr:42051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48533 AGAvailStatus:0) 18:39:46:267 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:eAgentStateEvent(eTalking),Msk(0) 18:39:46:267 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:eAgentStateEvent(eTalking),Msk(0) 18:39:46:267 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:267 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:268 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:268 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:268 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:268 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:268 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:268 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856335.42051]:eCallBeginEvent,Msk(bf0002) 18:39:46:268 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856335.42051]:eCallBeginEvent,Msk(bf0002) 18:39:46:268 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856335.42051]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:46:268 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856335.42051]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:46:268 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:eAgentStateEvent(eTalking),Msk(0) 18:39:46:268 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:eAgentStateEvent(eTalking),Msk(0) 18:39:46:268 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:268 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:269 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:269 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:269 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:269 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:301 CTIOS1-ctios Trace: >>CG:[call.5000.46856327]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856327 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856327 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0463361701 NewConnDevID:0463361701 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856327 ecc:(...)) 18:39:46:302 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856327.0463361701]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:46:302 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856327.51099]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:46:302 CTIOS1-ctios Trace: <-SND[GF-D8-1807-108-3896-3456][call.5000.46856327.51099]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:46:366 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eNotReady) 18:39:46:409 CTIOS1-ctios Trace: >>CG:[agent.5000.3467]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42227 AGID:3467 AGInstr:42227 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3467 AGAvailStatus:1) 18:39:46:409 CTIOS1-ctios Trace: >>CG:[call.5000.46856336]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856336 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42227 ConnDevID:42227 MsgID:eCallBeginEvent DvrKey:call.5000.46856336 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105185))) 18:39:46:409 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856336 18:39:46:409 CTIOS1-ctios Trace: >>CG:[call.5000.46856336]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856336 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42227 CallngDevID:42227 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856336) 18:39:46:409 CTIOS1-ctios Trace: [call.5000.46856336] CallConnection(42227.0) found DeviceID(42227) AgentID(3467). 18:39:46:409 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:46:409 CTIOS1-ctios Trace: Added CallConnection(42227.0). 18:39:46:409 CTIOS1-ctios Trace: [call.5000.46856336]::CreateCallConnection(): CallConnection(42227.0) created successfully. 18:39:46:409 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:eAgentStateEvent(eTalking),Msk(0) 18:39:46:410 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:410 CTIOS1-ctios Trace: >>CG:[agent.5000.3467]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42227 AGID:3467 AGInstr:42227 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3467 AGAvailStatus:0) 18:39:46:410 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:410 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:410 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:410 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:410 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:410 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:410 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856336.42227]:eCallBeginEvent,Msk(bf0002) 18:39:46:410 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856336.42227]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:46:410 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:eAgentStateEvent(eTalking),Msk(0) 18:39:46:410 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:410 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:410 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:411 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:411 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:411 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:411 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:46:422 CTIOS1-ctios Trace: >>CG:[call.5000.2131420967]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420967 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420967) 18:39:46:422 CTIOS1-ctios Trace: >>CG:[call.5000.2131420967]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420967 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41105 RelDevID:41105 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420967) 18:39:46:422 CTIOS1-ctios Trace: >>CG:[call.5000.2131420967]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420967 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41105 MsgID:eCallClearedEvent DvrKey:call.5000.2131420967) 18:39:46:423 CTIOS1-ctios Trace: >>CG:[call.5000.2131420967]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420967 ConnDevIDTyp:0 ConnDevID:41105 MsgID:eCallEndEvent DvrKey:call.5000.2131420967) 18:39:46:423 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420967.41105]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:46:423 CTIOS1-ctios Trace: Removed CallConnection(41105.0). 18:39:46:423 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420967.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:46:423 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:46:423 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420967 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:46:423 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420967.41105]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:46:423 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:46:423 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420967.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:46:423 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420967.41105]:eCallClearedEvent,Msk(3f0000) 18:39:46:423 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420967.51044]:eCallClearedEvent,Msk(3f0000) 18:39:46:423 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420967.41105]:eCallEndEvent 18:39:46:423 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420967.51044]:eCallEndEvent 18:39:46:423 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:46:423 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:46:423 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:46:455 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32374141 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5165 LogdOnTimeTdy:9520 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:341 LogdOnTimeSess:774 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:46:461 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:208 SVCID:5020 SG#:308 SGID:5021 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42061 ANI:4235883131 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207397 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207397 RCallKeySeq#:1 CallTypIDTag:5008 PreCallIIDTag:7991163) 18:39:46:461 CTIOS1-ctios Trace: <-SND[FF1-50-D7C8-5736-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:46:492 CTIOS1-ctios Trace: >>CG:[agent.5000.46074]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9196 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42061 AGID:46074 AGInstr:42061 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46074 AGAvailStatus:0) 18:39:46:492 CTIOS1-ctios Trace: <-SND[FF1-50-D7C8-5736-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46074]:eAgentStateEvent(eReserved),Msk(0) 18:39:46:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46074]:eAgentStateEvent(eReserved),Msk(0) 18:39:46:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46074]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:46:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46074]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:46:492 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46074]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:46:492 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46074]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:46:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46074]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:46:492 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46074]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:46:492 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46074]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:46:518 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:39:46:518 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:46:519 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:46:519 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:46:519 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:39:46:519 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:39:46:525 CTIOS1-ctios Trace: >>CG:[call.5000.46856337]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856337 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:4235883131 DNIS:42061 Dialed#:45233 ConnDevID:4235883131 RCallKeyDay:151314 RCallKeyCID:207397 MsgID:eCallBeginEvent DvrKey:call.5000.46856337 ecc:(...) ICMEntUniqID:icm.151314.207397 RCallKeySeq#:2) 18:39:46:525 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856337 18:39:46:525 CTIOS1-ctios Trace: >>CG:[call.5000.46856337]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856337 ConnDevIDTyp:1 SVC#:208 SVCID:5020 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:4235883131 AlrtgDevID:(null) CallngDevID:4235883131 CalldDevID:42061 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856337 Trnk#:0 TrnkGrp#:0) 18:39:46:525 CTIOS1-ctios Trace: [call.5000.46856337]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 4235883131. 18:39:46:525 CTIOS1-ctios Trace: CallConnection(4235883131.1) created AgentObject (Device) for DeviceID(4235883131). 18:39:46:525 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:46:525 CTIOS1-ctios Trace: Added CallConnection(4235883131.1). 18:39:46:526 CTIOS1-ctios Trace: [call.5000.46856337]::CreateCallConnection(): CallConnection(4235883131.1) created successfully. 18:39:46:526 CTIOS1-ctios Trace: >>CG:[call.5000.46856337]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856337 ConnDevIDTyp:1 SVC#:208 SVCID:5020 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:308 SGID:5021 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:4235883131 AlrtgDevID:42061 CallngDevID:4235883131 CalldDevID:42061 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856337 Trnk#:0 TrnkGrp#:0) 18:39:46:526 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856337.4235883131]:eCallBeginEvent 18:39:46:526 CTIOS1-ctios Trace: [call.5000.46856337] Found CallConnection(4235883131.1) for device 4235883131. 18:39:46:526 CTIOS1-ctios Trace: [call.5000.46856337]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42061. 18:39:46:526 CTIOS1-ctios Trace: [call.5000.46856337] CallConnection(4235883131.1) found DeviceID(42061) AgentID(46074). 18:39:46:526 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:46:526 CTIOS1-ctios Trace: Added CallConnection(4235883131.1). 18:39:46:526 CTIOS1-ctios Trace: [call.5000.46856337]::CreateCallConnection(): CallConnection(4235883131.1) created successfully. 18:39:46:526 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856337.4235883131]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:46:526 CTIOS1-ctios Trace: <-SND[FF1-50-D7C8-5736-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856337.42061]:eCallBeginEvent 18:39:46:526 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856337.42061]:eCallBeginEvent 18:39:46:526 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856337.4235883131]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:46:526 CTIOS1-ctios Trace: <-SND[FF1-50-D7C8-5736-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856337.42061]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:46:526 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856337.42061]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:46:552 CTIOS1-ctios Trace: >>CG:[call.5000.46856335]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856335 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42051 RelDevID:42051 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856335) 18:39:46:552 CTIOS1-ctios Trace: >>CG:[call.5000.46856335]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856335 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42051 MsgID:eCallClearedEvent DvrKey:call.5000.46856335) 18:39:46:552 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856335.42051]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:46:552 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856335.42051]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:46:552 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856335.42051]:eCallClearedEvent,Msk(3f0000) 18:39:46:552 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856335.42051]:eCallClearedEvent,Msk(3f0000) 18:39:46:552 CTIOS1-ctios Trace: >>CG:[call.5000.46856335]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856335 ConnDevIDTyp:0 ConnDevID:42051 MsgID:eCallEndEvent DvrKey:call.5000.46856335) 18:39:46:552 CTIOS1-ctios Trace: >>CG:[agent.5000.48533]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10703 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42051 AGID:48533 AGInstr:42051 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48533 AGAvailStatus:1) 18:39:46:552 CTIOS1-ctios Trace: Removed CallConnection(42051.0). 18:39:46:552 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856335.42051]:eCallEndEvent 18:39:46:552 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856335 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:46:552 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856335.42051]:eCallEndEvent 18:39:46:553 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:46:553 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:46:553 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:46:553 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:46:553 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:46:553 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:46:553 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:46:553 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48533]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:46:553 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:46:554 CTIOS1-ctios Trace: >>CG:[call.5000.154710042]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710042 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21041 RelDevID:21041 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154710042) 18:39:46:554 CTIOS1-ctios Trace: >>CG:[call.5000.154710042]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710042 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21041 MsgID:eCallClearedEvent DvrKey:call.5000.154710042) 18:39:46:554 CTIOS1-ctios Trace: >>CG:[call.5000.154710042]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154710042 ConnDevIDTyp:0 ConnDevID:21041 MsgID:eCallEndEvent DvrKey:call.5000.154710042) 18:39:46:554 CTIOS1-ctios Trace: >>CG:[agent.5000.055051]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11163 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21041 AGID:055051 AGInstr:21041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055051 AGAvailStatus:1) 18:39:46:554 CTIOS1-ctios Trace: Removed CallConnection(21041.0). 18:39:46:554 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154710042 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:46:554 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710042.21041]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:46:554 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710042.21041]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:46:554 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710042.21041]:eCallClearedEvent,Msk(3f0000) 18:39:46:554 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710042.21041]:eCallClearedEvent,Msk(3f0000) 18:39:46:554 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710042.21041]:eCallEndEvent 18:39:46:554 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710042.21041]:eCallEndEvent 18:39:46:554 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055051]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:46:554 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055051]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:46:559 CTIOS1-ctios Trace: >>CG:[call.5000.2131420966]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420966 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420966) 18:39:46:559 CTIOS1-ctios Trace: >>CG:[call.5000.2131420966]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420966 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41104 RelDevID:41104 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420966) 18:39:46:559 CTIOS1-ctios Trace: >>CG:[call.5000.2131420966]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420966 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41104 MsgID:eCallClearedEvent DvrKey:call.5000.2131420966) 18:39:46:560 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420966.41104]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:46:560 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420966.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:46:560 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420966.41104]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:46:560 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420966.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:46:560 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420966.41104]:eCallClearedEvent,Msk(3f0000) 18:39:46:560 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420966.51023]:eCallClearedEvent,Msk(3f0000) 18:39:46:560 CTIOS1-ctios Trace: >>CG:[call.5000.2131420966]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420966 ConnDevIDTyp:0 ConnDevID:41104 MsgID:eCallEndEvent DvrKey:call.5000.2131420966) 18:39:46:560 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:46:560 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420966.41104]:eCallEndEvent 18:39:46:560 CTIOS1-ctios Trace: Removed CallConnection(41104.0). 18:39:46:560 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:46:560 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420966 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:46:560 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420966.51023]:eCallEndEvent 18:39:46:560 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:46:560 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:46:560 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:46:583 CTIOS1-ctios Trace: >>CG:[agent.5000.48533]:eQueryAgentStatisticsConf(IID:32374142 PrphID:5000 AGExt:42051 AGID:48533 AGInstr:42051 UniqObjID:agent.5000.48533 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1511 LogdOnTimeTdy:5867 NotRdyTimeTdy:32 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:27 HdlCallsTlkTimeTdy:4088 HdlCallsTimeTdy:4278 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1511 LogdOnTimeSess:5867 NotRdyTimeSess:32 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:27 HdlCallsTlkTimeSess:4088 HdlCallsTimeSess:4278 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:44 IntCallsTimeSess:27 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:44 IntCallsTimeTdy:27 HdlCallsAftCallTimeSess:190 HdlCallsAftCallTimeTdy:190 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCa 18:39:46:584 CTIOS1-ctios Trace: <-SND[FD7-40-7990-208-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48533]:eOnNewAgentStatisticsEvent 18:39:46:584 CTIOS1-ctios Trace: >>CG:[agent.5000.055051]:eQueryAgentStatisticsConf(IID:32374143 PrphID:5000 AGExt:21041 AGID:055051 AGInstr:21041 UniqObjID:agent.5000.055051 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5346 LogdOnTimeTdy:6858 NotRdyTimeTdy:2 AGOutCallsTdy:19 AGOutCallsTlkTimeTdy:1438 AGOutCallsTimeTdy:1474 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5346 LogdOnTimeSess:6858 NotRdyTimeSess:2 AGOutCallsSess:19 AGOutCallsTlkTimeSess:1438 AGOutCallsTimeSess:1474 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:5 IntCallsTimeSess:36 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:5 IntCallsTimeTdy:36 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTi 18:39:46:584 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055051]:eOnNewAgentStatisticsEvent 18:39:46:591 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32374144 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5996 LogdOnTimeTdy:9425 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5996 LogdOnTimeSess:9425 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:46:615 CTIOS1-ctios Trace: >>CG:[call.5000.46856336]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856336 CallTyp:10 ConnDevIDTyp:0 NewConnCID:46856336 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:90912550911 ConnDevID:42227 NewConnDevID:42227 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856336) 18:39:46:615 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856336.42227]:eCallDataUpdateEvent,Msk(bf0002) 18:39:46:615 CTIOS1-ctios Trace: >>CG:[call.5000.46856336]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856336 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42227 CallngDevID:42227 CalldDevID:90912550911 MsgID:eCallOriginatedEvent DvrKey:call.5000.46856336) 18:39:46:615 CTIOS1-ctios Trace: [call.5000.46856336] Found CallConnection(42227.0) for device 42227. 18:39:46:615 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856336.42227]:eCallOriginatedEvent,Msk(bf0002) 18:39:46:742 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eAvailable) 18:39:46:757 CTIOS1-ctios Trace: >>CG:[call.5000.46856336]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856336 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46856336 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:42227 NewConnDevID:42227 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856336) 18:39:46:757 CTIOS1-ctios Trace: >>CG:[call.5000.46856336]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:46856336 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:0912550911 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.46856336 Trnk#:0 TrnkGrp#:0) 18:39:46:757 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856336.42227]:eCallDataUpdateEvent,Msk(bf0002) 18:39:46:761 CTIOS1-ctios Trace: [call.5000.46856336] Found CallConnection(42227.0) for device 42227. 18:39:46:764 CTIOS1-ctios Trace: [call.5000.46856336] Found CallConnection(42227.0) for device 42227. 18:39:46:784 CTIOS1-ctios Trace: [call.5000.46856247] Found CallConnection(42626.0) for device 42626. 18:39:46:785 CTIOS1-ctios Trace: [call.5000.46856247] Found CallConnection(42626.0) for device 42626. 18:39:46:788 CTIOS1-ctios Trace: >>CG:[call.5000.46856247]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856247 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42626 RelDevID:42626 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856247) 18:39:46:788 CTIOS1-ctios Trace: >>CG:[call.5000.46856247]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856247 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0524570792 RelDevID:0524570792 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856247) 18:39:46:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856247.0524570792]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:46:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856247.42626]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:46:788 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856247.42626]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:46:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856247.0524570792]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:46:788 CTIOS1-ctios Trace: >>CG:[call.5000.46856247]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856247 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0524570792 MsgID:eCallClearedEvent DvrKey:call.5000.46856247) 18:39:46:788 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856247.42626]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:46:788 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856247.42626]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:46:789 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856247.0524570792]:eCallClearedEvent,Msk(3f0000) 18:39:46:789 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856247.42626]:eCallClearedEvent,Msk(3f0000) 18:39:46:789 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856247.42626]:eCallClearedEvent,Msk(3f0000) 18:39:46:791 CTIOS1-ctios Trace: >>CG:[agent.5000.48374]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10392 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42626 AGID:48374 AGInstr:42626 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48374 AGAvailStatus:0) 18:39:46:791 CTIOS1-ctios Trace: [agent.5000.48374]: Current Wrapup Mode = 3 18:39:46:791 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48374]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:46:791 CTIOS1-ctios Trace: <-SND[FO5-143-DD05-7548-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48374]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:46:792 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48374]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:46:792 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48374]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:46:801 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:1) 18:39:46:801 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:46:801 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:46:801 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:46:802 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:39:46:802 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:39:46:994 CTIOS1-ctios Trace: ->RCV[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4) a=6325][call.5000.198845514.21015]:eClearConnectionRequest 18:39:47:113 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:39:47:113 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:47:114 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:47:117 CTIOS1-ctios Trace: [call.5000.198845514] Found CallConnection(21015.0) for device 21015. 18:39:47:118 CTIOS1-ctios Trace: [call.5000.198845514] Found CallConnection(21015.0) for device 21015. 18:39:47:118 CTIOS1-ctios Trace: >>CG:[call.5000.198845514]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845514 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21015 RelDevID:21015 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845514) 18:39:47:118 CTIOS1-ctios Trace: >>CG:[call.5000.198845514]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845514 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:04232560444 RelDevID:04232560444 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.198845514) 18:39:47:118 CTIOS1-ctios Trace: >>CG:[call.5000.198845514]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845514 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:04232560444 MsgID:eCallClearedEvent DvrKey:call.5000.198845514) 18:39:47:118 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845514.04232560444]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:47:118 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845514.21015]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:47:118 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845514.21015]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:47:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845514.04232560444]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:47:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845514.21015]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:47:119 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845514.21015]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:47:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845514.04232560444]:eCallClearedEvent,Msk(3f0000) 18:39:47:119 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845514.21015]:eCallClearedEvent,Msk(3f0000) 18:39:47:119 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845514.21015]:eCallClearedEvent,Msk(3f0000) 18:39:47:142 CTIOS1-ctios Trace: >>CG:[agent.5000.6325]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:501 SGID:5044 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:6347 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21015 AGID:6325 AGInstr:21015 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6325 AGAvailStatus:0) 18:39:47:142 CTIOS1-ctios Trace: [agent.5000.6325]: Current Wrapup Mode = 3 18:39:47:142 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6325]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:47:142 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6325]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:47:142 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6325]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:47:143 CTIOS1-ctios Trace: >>CG:[call.5000.198845514.21015]:eClearConnectionConf(UniqObjID:call.5000.198845514.21015 MsgID:eClearConnectionConf TgtCILClntID:F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)) 18:39:47:143 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845514.21015]:eClearConnectionConf,Msk(3f0000) 18:39:47:226 CTIOS1-ctios Trace: [call.5000.46855908] Found CallConnection(42092.0) for device 42092. 18:39:47:227 CTIOS1-ctios Trace: [call.5000.46855908] Found CallConnection(42092.0) for device 42092. 18:39:47:228 CTIOS1-ctios Trace: >>CG:[call.5000.46855908]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855908 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42092 RelDevID:42092 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855908) 18:39:47:228 CTIOS1-ctios Trace: >>CG:[call.5000.46855908]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855908 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4237163527 RelDevID:4237163527 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855908) 18:39:47:228 CTIOS1-ctios Trace: >>CG:[call.5000.46855908]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855908 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4237163527 MsgID:eCallClearedEvent DvrKey:call.5000.46855908) 18:39:47:228 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855908.4237163527]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:47:228 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855908.42092]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:47:228 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855908.4237163527]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:47:228 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855908.42092]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:47:229 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855908.4237163527]:eCallClearedEvent,Msk(3f0000) 18:39:47:229 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855908.42092]:eCallClearedEvent,Msk(3f0000) 18:39:47:229 CTIOS1-ctios Trace: >>CG:[agent.5000.48420]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:308 SGID:5021 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10473 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42092 AGID:48420 AGInstr:42092 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48420 AGAvailStatus:0) 18:39:47:229 CTIOS1-ctios Trace: [agent.5000.48420]: Current Wrapup Mode = 3 18:39:47:229 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:47:230 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:47:230 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:47:230 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:47:230 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:47:230 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:47:230 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:47:230 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:47:257 CTIOS1-ctios Trace: >>CG:[call.5000.46855465]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855465 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855465 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4237483394 CallWrpupData:EVO_1218_NetworkIssue/SlowBrowsing ,12 NewConnDevID:42204 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855465 ecc:(...)) 18:39:47:257 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855465.4237483394]:eCallDataUpdateEvent 18:39:47:257 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855465.42204]:eCallDataUpdateEvent 18:39:47:361 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:39:47:361 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:47:361 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:47:538 CTIOS1-ctios Trace: >>CG:[agent.5000.46074]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:308 SGID:5021 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9196 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42061 AGID:46074 AGInstr:42061 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46074 AGAvailStatus:0) 18:39:47:538 CTIOS1-ctios Trace: >>CG:[call.5000.46856337]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856337 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856337 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4235883131 NewConnDevID:4235883131 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856337 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105187))) 18:39:47:539 CTIOS1-ctios Trace: >>CG:[call.5000.46856337]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856337 ConnDevIDTyp:0 SVC#:208 SVCID:5020 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:308 SGID:5021 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42061 CallngDevID:4235883131 CalldDevID:42061 LstRedirDevID:(null) AnsDevID:42061 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856337 Trnk#:0 TrnkGrp#:0) 18:39:47:539 CTIOS1-ctios Trace: [call.5000.46856337] Found CallConnection(4235883131.1). 18:39:47:539 CTIOS1-ctios Trace: [call.5000.46856337] Found CallConnection(4235883131.1). 18:39:47:539 CTIOS1-ctios Trace: <-SND[FF1-50-D7C8-5736-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46074]:eAgentStateEvent(eTalking),Msk(0) 18:39:47:539 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46074]:eAgentStateEvent(eTalking),Msk(0) 18:39:47:539 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46074]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:47:539 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46074]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:47:539 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46074]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:47:539 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46074]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:47:539 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46074]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:47:539 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46074]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:47:539 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46074]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:47:539 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856337.4235883131]:eCallDataUpdateEvent,Msk(bf0002) 18:39:47:540 CTIOS1-ctios Trace: <-SND[FF1-50-D7C8-5736-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856337.42061]:eCallDataUpdateEvent,Msk(3f0001) 18:39:47:540 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856337.42061]:eCallDataUpdateEvent,Msk(3f0001) 18:39:47:540 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856337.4235883131]:eCallEstablishedEvent,Msk(bf01a6) 18:39:47:540 CTIOS1-ctios Trace: <-SND[FF1-50-D7C8-5736-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856337.42061]:eCallEstablishedEvent,Msk(bf01a6) 18:39:47:540 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856337.42061]:eCallEstablishedEvent,Msk(bf01a6) 18:39:47:615 CTIOS1-ctios Trace: [call.5000.46856336] Found CallConnection(42227.0) for device 42227. 18:39:47:615 CTIOS1-ctios Trace: [call.5000.46856336] Found CallConnection(42227.0) for device 42227. 18:39:47:616 CTIOS1-ctios Trace: >>CG:[call.5000.46856336]:eCallFailedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856336 ConnDevIDTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:3 FailDevTyp:0 MonID:0 ConnDevID:42227 CalldDevID:(null) FailDevID:42227 MsgID:eCallFailedEvent DvrKey:call.5000.46856336) 18:39:47:616 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856336.42227]:eCallFailedEvent,Msk(bc0002) 18:39:47:725 CTIOS1-ctios Trace: >>CG:[agent.5000.46064]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42198 AGID:46064 AGInstr:42198 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46064 AGAvailStatus:0) 18:39:47:725 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:47:725 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:47:726 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:47:726 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:47:726 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:47:726 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:47:726 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:47:726 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:47:754 CTIOS1-ctios Trace: [call.5000.46855816] Found CallConnection(42615.0) for device 42615. 18:39:47:754 CTIOS1-ctios Trace: [call.5000.46855816] Found CallConnection(42615.0) for device 42615. 18:39:47:758 CTIOS1-ctios Trace: >>CG:[call.5000.46855816]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855816 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42615 RelDevID:42615 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855816) 18:39:47:758 CTIOS1-ctios Trace: >>CG:[call.5000.46855816]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855816 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03018677917 RelDevID:03018677917 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855816) 18:39:47:759 CTIOS1-ctios Trace: >>CG:[call.5000.46855816]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855816 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03018677917 MsgID:eCallClearedEvent DvrKey:call.5000.46855816) 18:39:47:759 CTIOS1-ctios Trace: >>CG:[agent.5000.48688]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10925 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42615 AGID:48688 AGInstr:42615 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48688 AGAvailStatus:0) 18:39:47:759 CTIOS1-ctios Trace: [agent.5000.48688]: Current Wrapup Mode = 3 18:39:47:759 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855816.03018677917]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:47:759 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855816.42615]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:47:759 CTIOS1-ctios Trace: <-SND[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855816.42615]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:47:759 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855816.03018677917]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:47:759 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855816.42615]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:47:759 CTIOS1-ctios Trace: <-SND[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855816.42615]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:47:759 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855816.03018677917]:eCallClearedEvent,Msk(3f0000) 18:39:47:759 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855816.42615]:eCallClearedEvent,Msk(3f0000) 18:39:47:759 CTIOS1-ctios Trace: <-SND[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855816.42615]:eCallClearedEvent,Msk(3f0000) 18:39:47:759 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48688]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:47:759 CTIOS1-ctios Trace: <-SND[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48688]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:47:759 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48688]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:47:759 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48688]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:47:827 CTIOS1-ctios Trace: >>CG:[call.5000.46856062]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856062 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856062 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:3219249245 CallWrpupData:1236_0800_789_789 EVO Activation ,112 NewConnDevID:42550 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856062 ecc:(...)) 18:39:47:828 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856062.3219249245]:eCallDataUpdateEvent 18:39:47:828 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856062.42550]:eCallDataUpdateEvent 18:39:47:868 CTIOS1-ctios Trace: >>CG:[agent.5000.48655]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:2 SGID:9785 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10875 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42606 AGID:48655 AGInstr:42606 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48655 AGAvailStatus:0) 18:39:47:868 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48655]:eAgentStateEvent(eTalking),Msk(0) 18:39:47:868 CTIOS1-ctios Trace: >>CG:[call.5000.198845432]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845432 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:42606 RetrvDevID:42606 MsgID:eCallRetrievedEvent DvrKey:call.5000.198845432) 18:39:47:868 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48655]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:47:868 CTIOS1-ctios Trace: [call.5000.198845432] Found CallConnection(42606.0). 18:39:47:868 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48655]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:47:868 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48655]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:47:868 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48655]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:47:868 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845432.0812024575]:eCallRetrievedEvent,Msk(bf01a6) 18:39:47:869 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845432.42606]:eCallRetrievedEvent,Msk(bf01a6) 18:39:47:876 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207884 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207884 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991962) 18:39:47:877 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207885 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207885 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991963) 18:39:47:906 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:47:906 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:47:906 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:47:906 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:47:907 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:47:907 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:47:907 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:47:907 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:47:942 CTIOS1-ctios Trace: >>CG:[agent.5000.3601]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5619 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42157 AGID:3601 AGInstr:42157 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3601 AGAvailStatus:0) 18:39:47:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:47:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:47:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:47:943 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:47:943 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:47:943 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:47:943 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:47:943 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:47:949 CTIOS1-ctios Trace: >>CG:[call.5000.46855465]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855465 ConnDevIDTyp:0 ConnDevID:42204 MsgID:eCallEndEvent DvrKey:call.5000.46855465) 18:39:47:949 CTIOS1-ctios Trace: Removed CallConnection(4237483394.1). 18:39:47:949 CTIOS1-ctios Trace: Removed CallConnection(42204.0). 18:39:47:949 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855465 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:47:949 CTIOS1-ctios Trace: >>CG:[agent.5000.42704]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9701 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42204 AGID:42704 AGInstr:42204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42704 AGAvailStatus:1) 18:39:47:949 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855465.4237483394]:eCallEndEvent 18:39:47:949 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855465.42204]:eCallEndEvent 18:39:47:949 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42704]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:47:949 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42704]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:47:949 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42704]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:47:949 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42704]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:47:950 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42704]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:47:950 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42704]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:47:950 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42704]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:47:950 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42704]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:47:981 CTIOS1-ctios Trace: >>CG:[agent.5000.42704]:eQueryAgentStatisticsConf(IID:32374147 PrphID:5000 AGExt:42204 AGID:42704 AGInstr:42204 UniqObjID:agent.5000.42704 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5640 LogdOnTimeTdy:20465 NotRdyTimeTdy:2636 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:78 HdlCallsTlkTimeTdy:11806 HdlCallsTimeTdy:12104 IncCallsHldTdy:1 IncCallsHldTimeTdy:45 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:4483 LogdOnTimeSess:13330 NotRdyTimeSess:2461 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:38 HdlCallsTlkTimeSess:6231 HdlCallsTimeSess:6359 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:1 IntCallsTimeTdy:1 HdlCallsAftCallTimeSess:128 HdlCallsAftCallTimeTdy:253 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 P 18:39:47:986 CTIOS1-ctios Trace: [call.5000.198845432] Found CallConnection(42606.0) for device 42606. 18:39:47:992 CTIOS1-ctios Trace: [call.5000.198845432] Found CallConnection(42606.0) for device 42606. 18:39:48:030 CTIOS1-ctios Trace: [call.5000.46855962] Found CallConnection(42627.0) for device 42627. 18:39:48:033 CTIOS1-ctios Trace: [call.5000.46855962] Found CallConnection(42627.0) for device 42627. 18:39:48:033 CTIOS1-ctios Trace: >>CG:[call.5000.46855962]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855962 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42627 RelDevID:42627 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855962) 18:39:48:033 CTIOS1-ctios Trace: >>CG:[call.5000.46855962]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855962 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03004619949 RelDevID:03004619949 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855962) 18:39:48:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855962.03004619949]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:48:034 CTIOS1-ctios Trace: <-SND[FO6-144-3686-8188-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855962.42627]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:48:034 CTIOS1-ctios Trace: >>CG:[call.5000.46855962]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855962 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03004619949 MsgID:eCallClearedEvent DvrKey:call.5000.46855962) 18:39:48:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855962.42627]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:48:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855962.03004619949]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:48:034 CTIOS1-ctios Trace: <-SND[FO6-144-3686-8188-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855962.42627]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:48:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855962.42627]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:48:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855962.03004619949]:eCallClearedEvent,Msk(3f0000) 18:39:48:034 CTIOS1-ctios Trace: <-SND[FO6-144-3686-8188-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855962.42627]:eCallClearedEvent,Msk(3f0000) 18:39:48:034 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855962.42627]:eCallClearedEvent,Msk(3f0000) 18:39:48:038 CTIOS1-ctios Trace: >>CG:[agent.5000.48678]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10886 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42627 AGID:48678 AGInstr:42627 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48678 AGAvailStatus:0) 18:39:48:038 CTIOS1-ctios Trace: [agent.5000.48678]: Current Wrapup Mode = 3 18:39:48:038 CTIOS1-ctios Trace: <-SND[FO6-144-3686-8188-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48678]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:48:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420968]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420968 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41129 ConnDevID:41129 MsgID:eCallBeginEvent DvrKey:call.5000.2131420968) 18:39:48:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:48:038 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420968 18:39:48:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:48:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420968]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420968 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41129 CallngDevID:41129 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420968) 18:39:48:038 CTIOS1-ctios Trace: [call.5000.2131420968] CallConnection(41129.0) found DeviceID(41129) AgentID(). 18:39:48:038 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:48:038 CTIOS1-ctios Trace: Added CallConnection(41129.0). 18:39:48:038 CTIOS1-ctios Trace: [call.5000.2131420968]::CreateCallConnection(): CallConnection(41129.0) created successfully. 18:39:48:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:48:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:48:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:48:038 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:48:039 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:48:039 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:48:039 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48678]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:48:039 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48678]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:48:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420968.41129]:eCallBeginEvent,Msk(bf0002) 18:39:48:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420968.41129]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:48:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420968]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420968 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420968 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41129 NewConnDevID:41129 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420968) 18:39:48:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420968]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420968 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41129 CallngDevID:41129 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420968) 18:39:48:039 CTIOS1-ctios Trace: [call.5000.2131420968] Found CallConnection(41129.0) for device 41129. 18:39:48:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420968.41129]:eCallDataUpdateEvent,Msk(bf0002) 18:39:48:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420968.41129]:eCallOriginatedEvent,Msk(bf0002) 18:39:48:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420968]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420968 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420968 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41129 NewConnDevID:41129 RCallKeyDay:151314 RCallKeyCID:207884 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420968 ICMEntUniqID:icm.151314.207884 RCallKeySeq#:1) 18:39:48:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420968.41129]:eCallDataUpdateEvent,Msk(bf0002) 18:39:48:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420968]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420968 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41129 AlrtgDevID: CallngDevID:41129 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420968 Trnk#:0 TrnkGrp#:0) 18:39:48:045 CTIOS1-ctios Trace: [call.5000.2131420968] Found CallConnection(41129.0) for device 41129. 18:39:48:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420968.41129]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:48:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420968]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420968 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41129 AlrtgDevID:51044 CallngDevID:41129 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420968 Trnk#:0 TrnkGrp#:0) 18:39:48:045 CTIOS1-ctios Trace: [call.5000.2131420968] Found CallConnection(41129.0) for device 41129. 18:39:48:045 CTIOS1-ctios Trace: [call.5000.2131420968]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:48:045 CTIOS1-ctios Trace: [call.5000.2131420968] CallConnection(41129.0) found DeviceID(51044) AgentID(05230). 18:39:48:045 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:48:045 CTIOS1-ctios Trace: Added CallConnection(41129.0). 18:39:48:045 CTIOS1-ctios Trace: [call.5000.2131420968]::CreateCallConnection(): CallConnection(41129.0) created successfully. 18:39:48:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420968.51044]:eCallBeginEvent 18:39:48:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420968.41129]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:48:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420968.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:48:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420968]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420968 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420968 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41129 NewConnDevID:41129 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420968 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105187))) 18:39:48:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420968]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420968 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41129 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420968 Trnk#:0 TrnkGrp#:0) 18:39:48:060 CTIOS1-ctios Trace: [call.5000.2131420968] Found CallConnection(41129.0). 18:39:48:060 CTIOS1-ctios Trace: [call.5000.2131420968] Found CallConnection(41129.0). 18:39:48:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420968.41129]:eCallDataUpdateEvent,Msk(bf0002) 18:39:48:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420968.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:48:060 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:48:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420968.41129]:eCallEstablishedEvent,Msk(bf01a6) 18:39:48:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420968.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:48:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420968]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420968 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420968) 18:39:48:060 CTIOS1-ctios Trace: [call.5000.2131420968] Found CallConnection(51044.0). 18:39:48:060 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:48:060 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:48:060 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:48:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420968.41129]: eCallHeldEvent,Msk(bf0126) 18:39:48:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420968.51044]: eCallHeldEvent,Msk(bf000a) 18:39:48:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420969]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420969 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41130 ConnDevID:41130 MsgID:eCallBeginEvent DvrKey:call.5000.2131420969) 18:39:48:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420969]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420969 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41130 CallngDevID:41130 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420969) 18:39:48:061 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420969 18:39:48:061 CTIOS1-ctios Trace: [call.5000.2131420969] CallConnection(41130.0) found DeviceID(41130) AgentID(). 18:39:48:061 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:48:061 CTIOS1-ctios Trace: Added CallConnection(41130.0). 18:39:48:061 CTIOS1-ctios Trace: [call.5000.2131420969]::CreateCallConnection(): CallConnection(41130.0) created successfully. 18:39:48:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420969.41130]:eCallBeginEvent,Msk(bf0002) 18:39:48:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420969.41130]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:48:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420969]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420969 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420969 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41130 NewConnDevID:41130 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420969) 18:39:48:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420969]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420969 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41130 CallngDevID:41130 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420969) 18:39:48:064 CTIOS1-ctios Trace: [call.5000.2131420969] Found CallConnection(41130.0) for device 41130. 18:39:48:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420969.41130]:eCallDataUpdateEvent,Msk(bf0002) 18:39:48:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420969.41130]:eCallOriginatedEvent,Msk(bf0002) 18:39:48:065 CTIOS1-ctios Trace: >>CG:[call.5000.2131420969]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420969 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420969 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41130 NewConnDevID:41130 RCallKeyDay:151314 RCallKeyCID:207885 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420969 ICMEntUniqID:icm.151314.207885 RCallKeySeq#:1) 18:39:48:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420969.41130]:eCallDataUpdateEvent,Msk(bf0002) 18:39:48:065 CTIOS1-ctios Trace: >>CG:[call.5000.2131420969]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420969 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41130 AlrtgDevID: CallngDevID:41130 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420969 Trnk#:0 TrnkGrp#:0) 18:39:48:065 CTIOS1-ctios Trace: [call.5000.2131420969] Found CallConnection(41130.0) for device 41130. 18:39:48:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420969.41130]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:48:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420969]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420969 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41130 AlrtgDevID:51023 CallngDevID:41130 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420969 Trnk#:0 TrnkGrp#:0) 18:39:48:066 CTIOS1-ctios Trace: [call.5000.2131420969] Found CallConnection(41130.0) for device 41130. 18:39:48:066 CTIOS1-ctios Trace: [call.5000.2131420969]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:48:066 CTIOS1-ctios Trace: [call.5000.2131420969] CallConnection(41130.0) found DeviceID(51023) AgentID(33632). 18:39:48:066 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:48:066 CTIOS1-ctios Trace: Added CallConnection(41130.0). 18:39:48:066 CTIOS1-ctios Trace: [call.5000.2131420969]::CreateCallConnection(): CallConnection(41130.0) created successfully. 18:39:48:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420969.51023]:eCallBeginEvent 18:39:48:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420969.41130]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:48:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420969.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:48:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420969]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420969 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420969 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41130 NewConnDevID:41130 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420969 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105187))) 18:39:48:067 CTIOS1-ctios Trace: >>CG:[call.5000.2131420969]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420969 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41130 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420969 Trnk#:0 TrnkGrp#:0) 18:39:48:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420969.41130]:eCallDataUpdateEvent,Msk(bf0002) 18:39:48:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420969.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:48:067 CTIOS1-ctios Trace: [call.5000.2131420969] Found CallConnection(41130.0). 18:39:48:067 CTIOS1-ctios Trace: [call.5000.2131420969] Found CallConnection(41130.0). 18:39:48:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420969.41130]:eCallEstablishedEvent,Msk(bf01a6) 18:39:48:067 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420969.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:48:068 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:48:068 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:48:068 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:48:068 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:48:069 CTIOS1-ctios Trace: >>CG:[call.5000.2131420969]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420969 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420969) 18:39:48:069 CTIOS1-ctios Trace: [call.5000.2131420969] Found CallConnection(51023.0). 18:39:48:069 CTIOS1-ctios Trace: >>CG:[agent.5000.46064]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9187 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42198 AGID:46064 AGInstr:42198 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.46064 AGAvailStatus:1) 18:39:48:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420969.41130]: eCallHeldEvent,Msk(bf0126) 18:39:48:069 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420969.51023]: eCallHeldEvent,Msk(bf000a) 18:39:48:069 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:48:069 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:069 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:070 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:070 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:070 CTIOS1-ctios Trace: <-SND[37096][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:070 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.46064]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:093 CTIOS1-ctios Trace: [call.5000.46856337] Found CallConnection(42061.0) for device 42061. 18:39:48:108 CTIOS1-ctios Trace: >>CG:[call.5000.2131420968]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420968 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420968 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41129 NewConnDevID:41129 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420968 ecc:(...)) 18:39:48:108 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420968.41129]:eCallDataUpdateEvent,Msk(bf0126) 18:39:48:108 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420968.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:48:128 CTIOS1-ctios Trace: >>CG:[call.5000.2131420969]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420969 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420969 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41130 NewConnDevID:41130 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420969 ecc:(...)) 18:39:48:128 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420969.41130]:eCallDataUpdateEvent,Msk(bf0126) 18:39:48:128 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420969.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:48:130 CTIOS1-ctios Trace: [call.5000.46856337] Found CallConnection(42061.0) for device 42061. 18:39:48:172 CTIOS1-ctios Trace: >>CG:[call.5000.198845357]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845357 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845357 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81135 ConnDevID:2135013023 CallWrpupData:1236_0800_Complaint Status NewConnDevID:21138 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845357 ecc:(...)) 18:39:48:172 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845357.2135013023]:eCallDataUpdateEvent 18:39:48:172 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845357.21138]:eCallDataUpdateEvent 18:39:48:220 CTIOS1-ctios Trace: ->RCV[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4) a=48395][call.5000.46856092.42201]:eSingleStepTransferRequest 18:39:48:293 CTIOS1-ctios Trace: >>CG:[call.5000.46855798]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855798 ConnDevIDTyp:1 ConnDevID:9103477861177 MsgID:eCallEndEvent DvrKey:call.5000.46855798) 18:39:48:293 CTIOS1-ctios Trace: Removed CallConnection(9103477861177.1). 18:39:48:293 CTIOS1-ctios Trace: Removed CallConnection(42669.0). 18:39:48:293 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855798 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:48:293 CTIOS1-ctios Trace: >>CG:[agent.5000.48661]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10881 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42669 AGID:48661 AGInstr:42669 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48661 AGAvailStatus:1) 18:39:48:293 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855798.9103477861177]:eCallEndEvent 18:39:48:293 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855798.42669]:eCallEndEvent 18:39:48:293 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855798.42669]:eCallEndEvent 18:39:48:293 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:48:293 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48661]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:48:293 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:293 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:293 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:294 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:294 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:294 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:294 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:294 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48661]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:294 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:301 CTIOS1-ctios Trace: >>CG:[agent.5000.3601]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5619 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42157 AGID:3601 AGInstr:42157 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3601 AGAvailStatus:1) 18:39:48:301 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:48:301 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:301 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:301 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:301 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:301 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:301 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:302 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:324 CTIOS1-ctios Trace: >>CG:[agent.5000.48661]:eQueryAgentStatisticsConf(IID:32374149 PrphID:5000 AGExt:42669 AGID:48661 AGInstr:42669 UniqObjID:agent.5000.48661 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:119 LogdOnTimeTdy:8203 NotRdyTimeTdy:142 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:116 LogdOnTimeSess:8075 NotRdyTimeSess:124 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:73 AutoOutCallsTlkTimeSess:4229 AutoOutCallsTimeSess:5689 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:73 AutoOutCallsTlkTimeTdy:4229 AutoOutCallsTimeTdy:5689 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeS 18:39:48:324 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48661]:eOnNewAgentStatisticsEvent 18:39:48:352 CTIOS1-ctios Trace: [call.5000.46856092] Found CallConnection(42201.0) for device 42201. 18:39:48:353 CTIOS1-ctios Trace: [call.5000.46856092] Found CallConnection(42201.0) for device 42201. 18:39:48:355 CTIOS1-ctios Trace: >>CG:[call.5000.2131420970]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420970 CallTyp:12 ConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0514902566 DNIS:81126 CallrEntrDig:81126 ConnDevID:42201 RCallKeyDay:151314 RCallKeyCID:207410 MsgID:eCallBeginEvent DvrKey:call.5000.2131420970 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105136)) ICMEntUniqID:icm.151314.207410 RCallKeySeq#:3) 18:39:48:355 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420970 18:39:48:355 CTIOS1-ctios Trace: >>CG:[call.5000.46856092]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46856092 NumParties:1 SecDevIDTyp:0 SecCID:2131420970 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0514902566 SecDevID:42201 TfrgDevID:42201 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46856092ConnectedParty[1]:(ConnPtyCID:46856092 ConnPtyDevIDTyp:1 ConnPtyDevID:0514902566)) 18:39:48:355 CTIOS1-ctios Trace: [call.5000.46856092] Found CallConnection(42201.0). 18:39:48:356 CTIOS1-ctios Trace: >>CG:[call.5000.2131420970]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46856092 NumParties:1 SecDevIDTyp:0 SecCID:2131420970 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:0514902566 SecDevID:42201 TfrgDevID:42201 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420970ConnectedParty[1]:(ConnPtyCID:46856092 ConnPtyDevIDTyp:1 ConnPtyDevID:0514902566)) 18:39:48:356 CTIOS1-ctios Trace: [call.5000.2131420970]::FindTransferCommonDeviceID Calls [call.5000.46856092] and [call.5000.2131420970] do not appear to have a common Device. Tranferring Device [42201] is set as common device 18:39:48:356 CTIOS1-ctios Trace: [call.5000.46856092] Found CallConnection(42201.0). 18:39:48:356 CTIOS1-ctios Trace: [call.5000.46856092] Found CallConnection(42201.0). 18:39:48:356 CTIOS1-ctios Trace: Removed CallConnection(42201.0). 18:39:48:356 CTIOS1-ctios Trace: Added CallConnection(0514902566.1). 18:39:48:356 CTIOS1-ctios Trace: [call.5000.2131420970] Moved CallConnection[0514902566.1] from [call.5000.46856092] to [call.5000.2131420970]. 18:39:48:356 CTIOS1-ctios Trace: >>CG:[call.5000.2131420970]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420970 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420970 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:42201 NewConnDevID:0514902566 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420970) 18:39:48:357 CTIOS1-ctios Trace: >>CG:[call.5000.2131420970]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420970 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0514902566 RelDevID:0514902566 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420970) 18:39:48:357 CTIOS1-ctios Trace: >>CG:[call.5000.2131420970]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420970 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42201 MsgID:eCallClearedEvent DvrKey:call.5000.2131420970) 18:39:48:357 CTIOS1-ctios Trace: >>CG:[call.5000.2131420970]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420970 ConnDevIDTyp:1 ConnDevID:0514902566 MsgID:eCallEndEvent DvrKey:call.5000.2131420970) 18:39:48:357 CTIOS1-ctios Trace: Removed CallConnection(0514902566.1). 18:39:48:357 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420970 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:48:357 CTIOS1-ctios Trace: >>CG:[call.5000.46856092]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856092 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0514902566 MsgID:eCallClearedEvent DvrKey:call.5000.46856092) 18:39:48:357 CTIOS1-ctios Trace: >>CG:[agent.5000.48395]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10413 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42201 AGID:48395 AGInstr:42201 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48395 AGAvailStatus:0) 18:39:48:357 CTIOS1-ctios Trace: [agent.5000.48395]: Current Wrapup Mode = 3 18:39:48:357 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856092.42201]:eCallTransferredEvent,Msk(bf01a6) 18:39:48:357 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856092.42201]:eCallTransferredEvent,Msk(bf01a6) 18:39:48:357 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856092.42201]:eCallTransferredEvent,Msk(bf01a6) 18:39:48:357 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856092.42201]:eCallTransferredEvent,Msk(bf01a6) 18:39:48:357 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856092.42201]:eCallEndEvent 18:39:48:357 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856092.42201]:eCallEndEvent 18:39:48:357 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856092.0514902566]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:48:357 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420970.0514902566]:eCallTransferredEvent,Msk(bf01a6) 18:39:48:358 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420970.0514902566]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:48:358 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420970.0514902566]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:48:358 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420970.0514902566]:eCallClearedEvent,Msk(3f0000) 18:39:48:358 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420970.0514902566]:eCallEndEvent 18:39:48:358 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:39:48:358 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:eAgentStateEvent(eWorkReady),Msk(181b0000) 18:39:48:358 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:48:358 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:48:358 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:48:358 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:48:358 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:48:358 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:48:359 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:48:393 CTIOS1-ctios Trace: >>CG:[agent.5000.48395]:eQueryAgentStatisticsConf(IID:32374150 PrphID:5000 AGExt:42201 AGID:48395 AGInstr:42201 UniqObjID:agent.5000.48395 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2338 LogdOnTimeTdy:5849 NotRdyTimeTdy:1660 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:17 HdlCallsTlkTimeTdy:1688 HdlCallsTimeTdy:1780 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2338 LogdOnTimeSess:5849 NotRdyTimeSess:1660 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:17 HdlCallsTlkTimeSess:1688 HdlCallsTimeSess:1780 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:92 HdlCallsAftCallTimeTdy:92 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:39:48:393 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:eOnNewAgentStatisticsEvent 18:39:48:427 CTIOS1-ctios Trace: >>CG:[call.5000.2131420969]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420969 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420969) 18:39:48:428 CTIOS1-ctios Trace: >>CG:[call.5000.2131420969]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420969 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41130 RelDevID:41130 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420969) 18:39:48:428 CTIOS1-ctios Trace: >>CG:[call.5000.2131420969]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420969 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41130 MsgID:eCallClearedEvent DvrKey:call.5000.2131420969) 18:39:48:428 CTIOS1-ctios Trace: >>CG:[call.5000.2131420969]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420969 ConnDevIDTyp:0 ConnDevID:41130 MsgID:eCallEndEvent DvrKey:call.5000.2131420969) 18:39:48:428 CTIOS1-ctios Trace: Removed CallConnection(41130.0). 18:39:48:428 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:48:428 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420969 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:48:428 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:48:429 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420969.41130]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:48:429 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420969.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:48:429 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420969.41130]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:48:429 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420969.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:48:429 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420969.41130]:eCallClearedEvent,Msk(3f0000) 18:39:48:429 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420969.51023]:eCallClearedEvent,Msk(3f0000) 18:39:48:429 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420969.41130]:eCallEndEvent 18:39:48:429 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420969.51023]:eCallEndEvent 18:39:48:429 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:48:429 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:429 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:447 CTIOS1-ctios Trace: >>CG:[call.5000.2131420968]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420968 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420968) 18:39:48:447 CTIOS1-ctios Trace: >>CG:[call.5000.2131420968]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420968 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41129 RelDevID:41129 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420968) 18:39:48:447 CTIOS1-ctios Trace: >>CG:[call.5000.2131420968]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420968 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41129 MsgID:eCallClearedEvent DvrKey:call.5000.2131420968) 18:39:48:447 CTIOS1-ctios Trace: >>CG:[call.5000.2131420968]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420968 ConnDevIDTyp:0 ConnDevID:41129 MsgID:eCallEndEvent DvrKey:call.5000.2131420968) 18:39:48:447 CTIOS1-ctios Trace: Removed CallConnection(41129.0). 18:39:48:447 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:48:447 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420968 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:48:447 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:48:447 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420968.41129]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:48:447 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420968.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:48:447 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420968.41129]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:48:447 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420968.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:48:448 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420968.41129]:eCallClearedEvent,Msk(3f0000) 18:39:48:448 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420968.51044]:eCallClearedEvent,Msk(3f0000) 18:39:48:448 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420968.41129]:eCallEndEvent 18:39:48:448 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420968.51044]:eCallEndEvent 18:39:48:448 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:48:448 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:448 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:48:460 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32374151 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5997 LogdOnTimeTdy:9427 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5997 LogdOnTimeSess:9427 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:48:469 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eNotReady) 18:39:48:479 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32374152 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5166 LogdOnTimeTdy:9522 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:342 LogdOnTimeSess:776 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:48:520 CTIOS1-ctios Trace: [call.5000.154709973] Found CallConnection(21055.0) for device 21055. 18:39:48:520 CTIOS1-ctios Trace: [call.5000.154709973] Found CallConnection(21055.0) for device 21055. 18:39:48:554 CTIOS1-ctios Trace: >>CG:[call.5000.154709973]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709973 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21055 RelDevID:21055 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709973) 18:39:48:554 CTIOS1-ctios Trace: >>CG:[call.5000.154709973]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709973 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0825524409 RelDevID:0825524409 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709973) 18:39:48:554 CTIOS1-ctios Trace: >>CG:[call.5000.154709973]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709973 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0825524409 MsgID:eCallClearedEvent DvrKey:call.5000.154709973) 18:39:48:554 CTIOS1-ctios Trace: >>CG:[agent.5000.30480]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:759 SGID:8865 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9737 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21055 AGID:30480 AGInstr:21055 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30480 AGAvailStatus:0) 18:39:48:554 CTIOS1-ctios Trace: [agent.5000.30480]: Current Wrapup Mode = 3 18:39:48:555 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709973.0825524409]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:48:555 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709973.21055]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:48:555 CTIOS1-ctios Trace: <-SND[ITSD-South-3172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709973.21055]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:48:555 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709973.0825524409]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:48:555 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709973.21055]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:48:555 CTIOS1-ctios Trace: <-SND[ITSD-South-3172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709973.21055]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:48:555 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709973.0825524409]:eCallClearedEvent,Msk(3f0000) 18:39:48:555 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709973.21055]:eCallClearedEvent,Msk(3f0000) 18:39:48:555 CTIOS1-ctios Trace: <-SND[ITSD-South-3172-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154709973.21055]:eCallClearedEvent,Msk(3f0000) 18:39:48:555 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30480]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:48:555 CTIOS1-ctios Trace: <-SND[ITSD-South-3172-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.30480]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:48:555 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30480]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:48:619 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:0) 18:39:48:619 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:48:619 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:48:619 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:48:619 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:48:619 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:48:619 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:48:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:48:620 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:48:620 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:48:620 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:39:48:620 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:39:48:706 CTIOS1-ctios Trace: ->RCV[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4) a=48630][agent.5000.48630]:eSetAgentStateRequest(eNotReady) 18:39:48:740 CTIOS1-ctios Trace: >>CG:[agent.5000.055051]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11163 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21041 AGID:055051 AGInstr:21041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055051 AGAvailStatus:1) 18:39:48:741 CTIOS1-ctios Trace: >>CG:[call.5000.154710046]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154710046 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:21041 ConnDevID:21041 MsgID:eCallBeginEvent DvrKey:call.5000.154710046 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105188))) 18:39:48:741 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154710046 18:39:48:741 CTIOS1-ctios Trace: >>CG:[call.5000.154710046]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710046 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:21041 CallngDevID:21041 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.154710046) 18:39:48:741 CTIOS1-ctios Trace: [call.5000.154710046] CallConnection(21041.0) found DeviceID(21041) AgentID(055051). 18:39:48:741 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:48:741 CTIOS1-ctios Trace: Added CallConnection(21041.0). 18:39:48:741 CTIOS1-ctios Trace: [call.5000.154710046]::CreateCallConnection(): CallConnection(21041.0) created successfully. 18:39:48:741 CTIOS1-ctios Trace: >>CG:[agent.5000.055051]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11163 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21041 AGID:055051 AGInstr:21041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.055051 AGAvailStatus:0) 18:39:48:741 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055051]:eAgentStateEvent(eTalking),Msk(0) 18:39:48:741 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055051]:eAgentStateEvent(eTalking),Msk(0) 18:39:48:741 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710046.21041]:eCallBeginEvent,Msk(bf0002) 18:39:48:741 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710046.21041]:eCallBeginEvent,Msk(bf0002) 18:39:48:741 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710046.21041]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:48:741 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710046.21041]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:48:741 CTIOS1-ctios Trace: <-SND[37096][agent.5000.055051]:eAgentStateEvent(eTalking),Msk(0) 18:39:48:742 CTIOS1-ctios Trace: <-SND[G27-140-21FD-11384-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.055051]:eAgentStateEvent(eTalking),Msk(0) 18:39:48:856 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42243 AGID:48630 AGInstr:42243 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48630 AGAvailStatus:0) 18:39:48:857 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:48:857 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:48:857 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:48:857 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:48:857 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:48:857 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:48:857 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:48:857 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:48:857 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:48:858 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eSetAgentStateConf(UniqObjID:agent.5000.48630 MsgID:eSetAgentStateConf TgtCILClntID:GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)) 18:39:48:858 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eSetAgentStateConf 18:39:48:892 CTIOS1-ctios Trace: ->RCV[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4) a=42586][agent.5000.42586]:eSetAgentStateRequest(eNotReady) 18:39:48:949 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:39:48:949 CTIOS1-ctios Trace: >>CG:[call.5000.46856340]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856340 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42122 ConnDevID:42122 MsgID:eCallBeginEvent DvrKey:call.5000.46856340 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105188))) 18:39:48:949 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856340 18:39:48:949 CTIOS1-ctios Trace: >>CG:[call.5000.46856340]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856340 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42122 CallngDevID:42122 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856340) 18:39:48:949 CTIOS1-ctios Trace: [call.5000.46856340] CallConnection(42122.0) found DeviceID(42122) AgentID(48756). 18:39:48:949 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:48:949 CTIOS1-ctios Trace: Added CallConnection(42122.0). 18:39:48:949 CTIOS1-ctios Trace: [call.5000.46856340]::CreateCallConnection(): CallConnection(42122.0) created successfully. 18:39:48:949 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:39:48:949 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:39:48:950 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:0) 18:39:48:950 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:48:950 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:48:950 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:48:950 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:48:950 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:48:950 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:48:950 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:48:950 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856340.42122]:eCallBeginEvent,Msk(bf0002) 18:39:48:950 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856340.42122]:eCallBeginEvent,Msk(bf0002) 18:39:48:950 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856340.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:48:950 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856340.42122]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:48:950 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:39:48:950 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eTalking),Msk(0) 18:39:48:950 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:48:951 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:48:951 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:48:951 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:48:951 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:48:951 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:48:951 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:48:964 CTIOS1-ctios Trace: >>CG:[agent.5000.48414]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10467 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42192 AGID:48414 AGInstr:42192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48414 AGAvailStatus:0) 18:39:48:964 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:48:964 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:48:964 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:48:964 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:48:964 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:48:964 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:48:964 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:48:964 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:49:002 CTIOS1-ctios Trace: >>CG:[call.5000.46855100]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855100 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855100 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0997305655 CallWrpupData:ITMS_1260_DXXLocalLeadErrorA NewConnDevID:42183 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855100 ecc:(...)) 18:39:49:002 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855100.0997305655]:eCallDataUpdateEvent 18:39:49:002 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855100.42183]:eCallDataUpdateEvent 18:39:49:040 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9559 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42098 AGID:42586 AGInstr:42098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42586 AGAvailStatus:0) 18:39:49:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:49:040 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:49:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:49:040 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:49:041 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:49:041 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:49:041 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:49:041 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:49:041 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:49:041 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eSetAgentStateConf(UniqObjID:agent.5000.42586 MsgID:eSetAgentStateConf TgtCILClntID:FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)) 18:39:49:042 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eSetAgentStateConf 18:39:49:108 CTIOS1-ctios Trace: >>CG:[call.5000.46856340]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856340 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42122 RelDevID:42122 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856340) 18:39:49:108 CTIOS1-ctios Trace: >>CG:[call.5000.46856340]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856340 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42122 MsgID:eCallClearedEvent DvrKey:call.5000.46856340) 18:39:49:108 CTIOS1-ctios Trace: >>CG:[call.5000.46856340]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856340 ConnDevIDTyp:0 ConnDevID:42122 MsgID:eCallEndEvent DvrKey:call.5000.46856340) 18:39:49:108 CTIOS1-ctios Trace: Removed CallConnection(42122.0). 18:39:49:108 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856340 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:49:108 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:11081 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42122 AGID:48756 AGInstr:42122 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48756 AGAvailStatus:1) 18:39:49:108 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856340.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:49:108 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856340.42122]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:49:108 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856340.42122]:eCallClearedEvent,Msk(3f0000) 18:39:49:108 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856340.42122]:eCallClearedEvent,Msk(3f0000) 18:39:49:108 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856340.42122]:eCallEndEvent 18:39:49:108 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856340.42122]:eCallEndEvent 18:39:49:108 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:49:109 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:49:109 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:109 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:109 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:109 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:109 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:109 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:109 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:122 CTIOS1-ctios Trace: ->RCV[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4) a=48630][agent.5000.48630]:eSetAgentStateRequest(eAvailable) 18:39:49:139 CTIOS1-ctios Trace: >>CG:[agent.5000.48756]:eQueryAgentStatisticsConf(IID:32374156 PrphID:5000 AGExt:42122 AGID:48756 AGInstr:42122 UniqObjID:agent.5000.48756 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2691 LogdOnTimeTdy:9579 NotRdyTimeTdy:269 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:41 HdlCallsTlkTimeTdy:6409 HdlCallsTimeTdy:6551 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2162 LogdOnTimeSess:5921 NotRdyTimeSess:129 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:3499 HdlCallsTimeSess:3574 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:174 IntCallsTimeSess:62 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:174 IntCallsTimeTdy:62 HdlCallsAftCallTimeSess:75 HdlCallsAftCallTimeTdy:142 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 Prv 18:39:49:139 CTIOS1-ctios Trace: <-SND[FP7-111-D454-5244-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48756]:eOnNewAgentStatisticsEvent 18:39:49:183 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42243 AGID:48630 AGInstr:42243 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48630 AGAvailStatus:1) 18:39:49:183 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:49:183 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:49:183 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:183 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:184 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:184 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:184 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:184 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:184 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:184 CTIOS1-ctios Trace: >>CG:[agent.5000.48630]:eSetAgentStateConf(UniqObjID:agent.5000.48630 MsgID:eSetAgentStateConf TgtCILClntID:GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)) 18:39:49:184 CTIOS1-ctios Trace: <-SND[GI5-25-5887-4720-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48630]:eSetAgentStateConf 18:39:49:228 CTIOS1-ctios Trace: ->RCV[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4) a=42586][agent.5000.42586]:eSetAgentStateRequest(eAvailable) 18:39:49:250 CTIOS1-ctios Trace: >>CG:[agent.5000.48414]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10467 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42192 AGID:48414 AGInstr:42192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48414 AGAvailStatus:1) 18:39:49:250 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:49:250 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:251 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:251 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:251 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:251 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:251 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:251 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:288 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9559 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42098 AGID:42586 AGInstr:42098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42586 AGAvailStatus:1) 18:39:49:288 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:49:288 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:49:288 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:288 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:288 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:288 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:289 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:289 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:289 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:289 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eSetAgentStateConf(UniqObjID:agent.5000.42586 MsgID:eSetAgentStateConf TgtCILClntID:FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)) 18:39:49:289 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eSetAgentStateConf 18:39:49:326 CTIOS1-ctios Trace: >>CG:[agent.5000.3880]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:6609 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42041 AGID:3880 AGInstr:42041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3880 AGAvailStatus:0) 18:39:49:326 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:49:326 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:49:326 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:49:326 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:49:326 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:49:326 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:49:326 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:49:327 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:49:397 CTIOS1-ctios Trace: ->RCV[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4) a=48395][agent.5000.48395]:eSetAgentStateRequest(eAvailable) 18:39:49:405 CTIOS1-ctios Trace: ->RCV[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4) a=42819][agent.5000.42819]:eSetAgentStateRequest(eAvailable) 18:39:49:410 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eNotReady) 18:39:49:457 CTIOS1-ctios Trace: >>CG:[call.5000.46856092]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856092 ConnDevIDTyp:1 ConnDevID:0514902566 MsgID:eCallEndEvent DvrKey:call.5000.46856092) 18:39:49:457 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856092 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:49:457 CTIOS1-ctios Trace: >>CG:[agent.5000.48395]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10413 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42201 AGID:48395 AGInstr:42201 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48395 AGAvailStatus:1) 18:39:49:457 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:49:457 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:49:457 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:458 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:458 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:458 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:458 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:458 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:458 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:458 CTIOS1-ctios Trace: >>CG:[agent.5000.48395]:eSetAgentStateConf(UniqObjID:agent.5000.48395 MsgID:eSetAgentStateConf TgtCILClntID:GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)) 18:39:49:458 CTIOS1-ctios Trace: <-SND[GC1-228-C07D-5228-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48395]:eSetAgentStateConf 18:39:49:466 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10623 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42174 AGID:42819 AGInstr:42174 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42819 AGAvailStatus:1) 18:39:49:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:49:466 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:49:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:466 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:466 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:466 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:467 CTIOS1-ctios Trace: >>CG:[agent.5000.42819]:eSetAgentStateConf(UniqObjID:agent.5000.42819 MsgID:eSetAgentStateConf TgtCILClntID:GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)) 18:39:49:467 CTIOS1-ctios Trace: <-SND[GA1-212-C07E-4176-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42819]:eSetAgentStateConf 18:39:49:560 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:0) 18:39:49:560 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:49:561 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:49:561 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:49:561 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:49:561 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:49:561 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:49:561 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:49:561 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:49:561 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:49:561 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:39:49:562 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:39:49:592 CTIOS1-ctios Trace: >>CG:[agent.5000.3880]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6609 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42041 AGID:3880 AGInstr:42041 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3880 AGAvailStatus:1) 18:39:49:592 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:49:592 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:592 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:592 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:592 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:592 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:592 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:592 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3880]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:786 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eAvailable) 18:39:49:847 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:1) 18:39:49:848 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:49:848 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:49:848 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:39:49:848 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:848 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:848 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:848 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:848 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:849 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:849 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:49:849 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:39:49:851 CTIOS1-ctios Trace: ->RCV[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4) a=42586][agent.5000.42586]:eSetAgentStateRequest(eNotReady) 18:39:49:859 CTIOS1-ctios Trace: ->RCV[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4) a=6325][call.5000.198845514.21015]:eSetCallDataRequest 18:39:49:859 CTIOS1-ctios Trace: [call.5000.198845514.21015] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:49:859 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845514.21015]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:49:872 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207894 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207894 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7991981) 18:39:49:875 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:420 SGID:8583 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:42669 ANI:(null) UsrToUsrInfo:(null) Dialed#:45362 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207895 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207895 RCallKeySeq#:0 CallTypIDTag:5205 PreCallIIDTag:7991982) 18:39:49:875 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:49:878 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207896 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207896 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7991983) 18:39:49:901 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:49:901 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:49:902 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:49:902 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:49:904 CTIOS1-ctios Trace: >>CG:[agent.5000.48661]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10881 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42669 AGID:48661 AGInstr:42669 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48661 AGAvailStatus:0) 18:39:49:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:eAgentStateEvent(eReserved),Msk(0) 18:39:49:905 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48661]:eAgentStateEvent(eReserved),Msk(0) 18:39:49:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:49:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:49:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:49:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:49:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:49:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:49:906 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:49:906 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48661]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:49:906 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:49:908 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:49:908 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:49:908 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:49:908 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:49:919 CTIOS1-ctios Trace: >>CG:[call.5000.198845514]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845514 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845514 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04232560444 CallWrpupData:PSTN_1218_CallDrop ,208 NewConnDevID:21015 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845514 ecc:(...)) 18:39:49:920 CTIOS1-ctios Trace: >>CG:[call.5000.198845514.21015]:eSetCallDataConf(UniqObjID:call.5000.198845514.21015 MsgID:eSetCallDataConf TgtCILClntID:F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)) 18:39:49:920 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845514.04232560444]:eCallDataUpdateEvent 18:39:49:920 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845514.21015]:eCallDataUpdateEvent 18:39:49:920 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845514.21015]:eCallDataUpdateEvent 18:39:50:002 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9559 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42098 AGID:42586 AGInstr:42098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42586 AGAvailStatus:0) 18:39:50:003 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:50:003 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:50:003 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:50:003 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:50:003 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:50:003 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:50:003 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:50:003 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:50:004 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:50:004 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eSetAgentStateConf(UniqObjID:agent.5000.42586 MsgID:eSetAgentStateConf TgtCILClntID:FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)) 18:39:50:005 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eSetAgentStateConf 18:39:50:032 CTIOS1-ctios Trace: >>CG:[call.5000.2131420971]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420971 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41137 ConnDevID:41137 MsgID:eCallBeginEvent DvrKey:call.5000.2131420971) 18:39:50:032 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420971 18:39:50:032 CTIOS1-ctios Trace: >>CG:[call.5000.2131420971]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420971 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41137 CallngDevID:41137 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420971) 18:39:50:032 CTIOS1-ctios Trace: [call.5000.2131420971] CallConnection(41137.0) found DeviceID(41137) AgentID(). 18:39:50:032 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:50:032 CTIOS1-ctios Trace: Added CallConnection(41137.0). 18:39:50:032 CTIOS1-ctios Trace: [call.5000.2131420971]::CreateCallConnection(): CallConnection(41137.0) created successfully. 18:39:50:032 CTIOS1-ctios Trace: >>CG:[call.5000.2131420971]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420971 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420971 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41137 NewConnDevID:41137 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420971) 18:39:50:032 CTIOS1-ctios Trace: >>CG:[call.5000.2131420971]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420971 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41137 CallngDevID:41137 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420971) 18:39:50:032 CTIOS1-ctios Trace: [call.5000.2131420971] Found CallConnection(41137.0) for device 41137. 18:39:50:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420971.41137]:eCallBeginEvent,Msk(bf0002) 18:39:50:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420971.41137]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:50:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420971.41137]:eCallDataUpdateEvent,Msk(bf0002) 18:39:50:033 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420971.41137]:eCallOriginatedEvent,Msk(bf0002) 18:39:50:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420971]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420971 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420971 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41137 NewConnDevID:41137 RCallKeyDay:151314 RCallKeyCID:207894 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420971 ICMEntUniqID:icm.151314.207894 RCallKeySeq#:1) 18:39:50:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420971]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420971 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41137 AlrtgDevID: CallngDevID:41137 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420971 Trnk#:0 TrnkGrp#:0) 18:39:50:036 CTIOS1-ctios Trace: [call.5000.2131420971] Found CallConnection(41137.0) for device 41137. 18:39:50:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420971]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420971 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41137 AlrtgDevID:51044 CallngDevID:41137 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420971 Trnk#:0 TrnkGrp#:0) 18:39:50:036 CTIOS1-ctios Trace: [call.5000.2131420971] Found CallConnection(41137.0) for device 41137. 18:39:50:036 CTIOS1-ctios Trace: [call.5000.2131420971]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:50:036 CTIOS1-ctios Trace: [call.5000.2131420971] CallConnection(41137.0) found DeviceID(51044) AgentID(05230). 18:39:50:036 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:50:036 CTIOS1-ctios Trace: Added CallConnection(41137.0). 18:39:50:036 CTIOS1-ctios Trace: [call.5000.2131420971]::CreateCallConnection(): CallConnection(41137.0) created successfully. 18:39:50:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420971]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420971 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420971 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41137 NewConnDevID:41137 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420971 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105189))) 18:39:50:037 CTIOS1-ctios Trace: >>CG:[call.5000.2131420971]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420971 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41137 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420971 Trnk#:0 TrnkGrp#:0) 18:39:50:037 CTIOS1-ctios Trace: [call.5000.2131420971] Found CallConnection(41137.0). 18:39:50:037 CTIOS1-ctios Trace: [call.5000.2131420971] Found CallConnection(41137.0). 18:39:50:038 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:50:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420971]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420971 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420971) 18:39:50:038 CTIOS1-ctios Trace: [call.5000.2131420971] Found CallConnection(51044.0). 18:39:50:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420971.41137]:eCallDataUpdateEvent,Msk(bf0002) 18:39:50:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420971.41137]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:50:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420971.51044]:eCallBeginEvent 18:39:50:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420971.41137]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:50:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420971.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:50:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420971.41137]:eCallDataUpdateEvent,Msk(bf0002) 18:39:50:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420971.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:50:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420971.41137]:eCallEstablishedEvent,Msk(bf01a6) 18:39:50:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420971.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:50:039 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:50:039 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:50:039 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:50:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420971.41137]: eCallHeldEvent,Msk(bf0126) 18:39:50:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420971.51044]: eCallHeldEvent,Msk(bf000a) 18:39:50:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420972]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420972 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41138 ConnDevID:41138 MsgID:eCallBeginEvent DvrKey:call.5000.2131420972) 18:39:50:040 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420972 18:39:50:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420972]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420972 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41138 CallngDevID:41138 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420972) 18:39:50:040 CTIOS1-ctios Trace: [call.5000.2131420972] CallConnection(41138.0) found DeviceID(41138) AgentID(). 18:39:50:040 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:50:040 CTIOS1-ctios Trace: Added CallConnection(41138.0). 18:39:50:040 CTIOS1-ctios Trace: [call.5000.2131420972]::CreateCallConnection(): CallConnection(41138.0) created successfully. 18:39:50:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420972.41138]:eCallBeginEvent,Msk(bf0002) 18:39:50:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420972.41138]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:50:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420972]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420972 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420972 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:42669 ConnDevID:41138 NewConnDevID:41138 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420972) 18:39:50:059 CTIOS1-ctios Trace: >>CG:[call.5000.2131420972]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420972 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41138 CallngDevID:41138 CalldDevID:42669 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420972) 18:39:50:059 CTIOS1-ctios Trace: [call.5000.2131420972] Found CallConnection(41138.0) for device 41138. 18:39:50:059 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420972.41138]:eCallDataUpdateEvent,Msk(bf0002) 18:39:50:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420972.41138]:eCallOriginatedEvent,Msk(bf0002) 18:39:50:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420972]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420972 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420972 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:42669 Dialed#:45362 ConnDevID:41138 NewConnDevID:41138 RCallKeyDay:151314 RCallKeyCID:207895 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420972 ICMEntUniqID:icm.151314.207895 RCallKeySeq#:1) 18:39:50:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420972]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420972 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41138 AlrtgDevID: CallngDevID:41138 CalldDevID:42669 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420972 Trnk#:0 TrnkGrp#:0) 18:39:50:060 CTIOS1-ctios Trace: [call.5000.2131420972] Found CallConnection(41138.0) for device 41138. 18:39:50:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420972.41138]:eCallDataUpdateEvent,Msk(bf0002) 18:39:50:060 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420972.41138]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:50:060 CTIOS1-ctios Trace: >>CG:[call.5000.2131420972]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420972 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:420 SGID:8583 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41138 AlrtgDevID:42669 CallngDevID:41138 CalldDevID:42669 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420972 Trnk#:0 TrnkGrp#:0) 18:39:50:060 CTIOS1-ctios Trace: [call.5000.2131420972] Found CallConnection(41138.0) for device 41138. 18:39:50:060 CTIOS1-ctios Trace: [call.5000.2131420972]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42669. 18:39:50:060 CTIOS1-ctios Trace: [call.5000.2131420972] CallConnection(41138.0) found DeviceID(42669) AgentID(48661). 18:39:50:060 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:50:060 CTIOS1-ctios Trace: Added CallConnection(41138.0). 18:39:50:061 CTIOS1-ctios Trace: [call.5000.2131420972]::CreateCallConnection(): CallConnection(41138.0) created successfully. 18:39:50:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420972.42669]:eCallBeginEvent 18:39:50:061 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420972.42669]:eCallBeginEvent 18:39:50:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420972.41138]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:50:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420972]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420972 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420972 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41138 NewConnDevID:41138 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420972 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105189))) 18:39:50:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420972.42669]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:50:061 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420972.42669]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:50:061 CTIOS1-ctios Trace: >>CG:[call.5000.2131420972]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420972 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:420 SGID:8583 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42669 CallngDevID:41138 CalldDevID:42669 LstRedirDevID:(null) AnsDevID:42669 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420972 Trnk#:0 TrnkGrp#:0) 18:39:50:061 CTIOS1-ctios Trace: >>CG:[agent.5000.48661]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:420 SGID:8583 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10881 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42669 AGID:48661 AGInstr:42669 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48661 AGAvailStatus:0) 18:39:50:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420972.41138]:eCallDataUpdateEvent,Msk(bf0002) 18:39:50:061 CTIOS1-ctios Trace: [call.5000.2131420972] Found CallConnection(41138.0). 18:39:50:061 CTIOS1-ctios Trace: [call.5000.2131420972] Found CallConnection(41138.0). 18:39:50:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420972.42669]:eCallDataUpdateEvent,Msk(3f0001) 18:39:50:061 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420972.42669]:eCallDataUpdateEvent,Msk(3f0001) 18:39:50:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420972.41138]:eCallEstablishedEvent,Msk(bf01a6) 18:39:50:061 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420972.42669]:eCallEstablishedEvent,Msk(bf01a6) 18:39:50:061 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420972.42669]:eCallEstablishedEvent,Msk(bf01a6) 18:39:50:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:eAgentStateEvent(eTalking),Msk(0) 18:39:50:061 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48661]:eAgentStateEvent(eTalking),Msk(0) 18:39:50:061 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:50:062 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:50:062 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:50:062 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:50:062 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:50:062 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:50:062 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:50:062 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48661]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:50:062 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48661]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:50:062 CTIOS1-ctios Trace: >>CG:[call.5000.2131420972]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420972 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:42669 HldgDevID:42669 MsgID:eCallHeldEvent DvrKey:call.5000.2131420972) 18:39:50:063 CTIOS1-ctios Trace: [call.5000.2131420972] Found CallConnection(42669.0). 18:39:50:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420972.41138]: eCallHeldEvent,Msk(bf0126) 18:39:50:063 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420972.42669]: eCallHeldEvent,Msk(bf000a) 18:39:50:063 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420972.42669]: eCallHeldEvent,Msk(bf000a) 18:39:50:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420973]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420973 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41149 ConnDevID:41149 MsgID:eCallBeginEvent DvrKey:call.5000.2131420973) 18:39:50:063 CTIOS1-ctios Trace: >>CG:[call.5000.2131420973]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420973 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41149 CallngDevID:41149 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420973) 18:39:50:064 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420973 18:39:50:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420973]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420973 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420973 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41149 NewConnDevID:41149 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420973) 18:39:50:064 CTIOS1-ctios Trace: [call.5000.2131420973] CallConnection(41149.0) found DeviceID(41149) AgentID(). 18:39:50:064 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:50:064 CTIOS1-ctios Trace: Added CallConnection(41149.0). 18:39:50:064 CTIOS1-ctios Trace: [call.5000.2131420973]::CreateCallConnection(): CallConnection(41149.0) created successfully. 18:39:50:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420973.41149]:eCallBeginEvent,Msk(bf0002) 18:39:50:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420973.41149]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:50:064 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420973.41149]:eCallDataUpdateEvent,Msk(bf0002) 18:39:50:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420973]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420973 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41149 CallngDevID:41149 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420973) 18:39:50:064 CTIOS1-ctios Trace: [call.5000.2131420973] Found CallConnection(41149.0) for device 41149. 18:39:50:064 CTIOS1-ctios Trace: >>CG:[call.5000.2131420973]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420973 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420973 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41149 NewConnDevID:41149 RCallKeyDay:151314 RCallKeyCID:207896 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420973 ICMEntUniqID:icm.151314.207896 RCallKeySeq#:1) 18:39:50:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420973.41149]:eCallOriginatedEvent,Msk(bf0002) 18:39:50:065 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420973.41149]:eCallDataUpdateEvent,Msk(bf0002) 18:39:50:065 CTIOS1-ctios Trace: >>CG:[call.5000.2131420973]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420973 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41149 AlrtgDevID: CallngDevID:41149 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420973 Trnk#:0 TrnkGrp#:0) 18:39:50:065 CTIOS1-ctios Trace: >>CG:[call.5000.2131420973]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420973 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41149 AlrtgDevID:51023 CallngDevID:41149 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420973 Trnk#:0 TrnkGrp#:0) 18:39:50:065 CTIOS1-ctios Trace: [call.5000.2131420973] Found CallConnection(41149.0) for device 41149. 18:39:50:065 CTIOS1-ctios Trace: >>CG:[call.5000.2131420973]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420973 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420973 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41149 NewConnDevID:41149 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420973 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105189))) 18:39:50:065 CTIOS1-ctios Trace: [call.5000.2131420973] Found CallConnection(41149.0) for device 41149. 18:39:50:065 CTIOS1-ctios Trace: >>CG:[call.5000.2131420973]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420973 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41149 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420973 Trnk#:0 TrnkGrp#:0) 18:39:50:065 CTIOS1-ctios Trace: [call.5000.2131420973]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:50:065 CTIOS1-ctios Trace: [call.5000.2131420973] CallConnection(41149.0) found DeviceID(51023) AgentID(33632). 18:39:50:065 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:50:065 CTIOS1-ctios Trace: Added CallConnection(41149.0). 18:39:50:065 CTIOS1-ctios Trace: [call.5000.2131420973]::CreateCallConnection(): CallConnection(41149.0) created successfully. 18:39:50:066 CTIOS1-ctios Trace: [call.5000.2131420973] Found CallConnection(41149.0). 18:39:50:066 CTIOS1-ctios Trace: [call.5000.2131420973] Found CallConnection(41149.0). 18:39:50:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420973.41149]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:50:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420973.51023]:eCallBeginEvent 18:39:50:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420973.41149]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:50:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420973.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:50:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420973.41149]:eCallDataUpdateEvent,Msk(bf0002) 18:39:50:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420973.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:50:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420973.41149]:eCallEstablishedEvent,Msk(bf01a6) 18:39:50:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420973.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:50:066 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:50:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420973]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420973 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420973) 18:39:50:066 CTIOS1-ctios Trace: [call.5000.2131420973] Found CallConnection(51023.0). 18:39:50:066 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:50:066 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:50:066 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:50:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420973.41149]: eCallHeldEvent,Msk(bf0126) 18:39:50:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420973.51023]: eCallHeldEvent,Msk(bf000a) 18:39:50:102 CTIOS1-ctios Trace: >>CG:[call.5000.2131420971]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420971 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420971 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41137 NewConnDevID:41137 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420971 ecc:(...)) 18:39:50:102 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420971.41137]:eCallDataUpdateEvent,Msk(bf0126) 18:39:50:102 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420971.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:50:122 CTIOS1-ctios Trace: >>CG:[call.5000.2131420972]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420972 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420972 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41138 NewConnDevID:41138 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420972 ecc:(...)) 18:39:50:123 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420972.41138]:eCallDataUpdateEvent,Msk(bf0126) 18:39:50:123 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420972.42669]:eCallDataUpdateEvent,Msk(bf000a) 18:39:50:123 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420972.42669]:eCallDataUpdateEvent,Msk(bf000a) 18:39:50:126 CTIOS1-ctios Trace: >>CG:[call.5000.2131420973]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420973 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420973 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41149 NewConnDevID:41149 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420973 ecc:(...)) 18:39:50:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420973.41149]:eCallDataUpdateEvent,Msk(bf0126) 18:39:50:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420973.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:50:140 CTIOS1-ctios Trace: ->RCV[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4) a=42586][agent.5000.42586]:eSetAgentStateRequest(eAvailable) 18:39:50:200 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9559 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42098 AGID:42586 AGInstr:42098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42586 AGAvailStatus:1) 18:39:50:200 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:50:200 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:50:200 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:50:200 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:50:200 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:50:200 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:50:200 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:50:200 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:50:201 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:50:201 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eSetAgentStateConf(UniqObjID:agent.5000.42586 MsgID:eSetAgentStateConf TgtCILClntID:FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)) 18:39:50:201 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eSetAgentStateConf 18:39:50:414 CTIOS1-ctios Trace: >>CG:[call.5000.2131420971]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420971 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420971) 18:39:50:414 CTIOS1-ctios Trace: >>CG:[call.5000.2131420971]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420971 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41137 RelDevID:41137 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420971) 18:39:50:415 CTIOS1-ctios Trace: >>CG:[call.5000.2131420971]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420971 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41137 MsgID:eCallClearedEvent DvrKey:call.5000.2131420971) 18:39:50:415 CTIOS1-ctios Trace: >>CG:[call.5000.2131420971]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420971 ConnDevIDTyp:0 ConnDevID:41137 MsgID:eCallEndEvent DvrKey:call.5000.2131420971) 18:39:50:415 CTIOS1-ctios Trace: Removed CallConnection(41137.0). 18:39:50:415 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:50:415 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420971 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:50:415 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:50:415 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420971.41137]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:50:415 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420971.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:50:415 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420971.41137]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:50:415 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420971.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:50:415 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420971.41137]:eCallClearedEvent,Msk(3f0000) 18:39:50:415 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420971.51044]:eCallClearedEvent,Msk(3f0000) 18:39:50:415 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420971.41137]:eCallEndEvent 18:39:50:415 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420971.51044]:eCallEndEvent 18:39:50:415 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:50:416 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:50:416 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:50:433 CTIOS1-ctios Trace: >>CG:[call.5000.2131420973]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420973 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420973) 18:39:50:433 CTIOS1-ctios Trace: >>CG:[call.5000.2131420973]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420973 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41149 RelDevID:41149 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420973) 18:39:50:433 CTIOS1-ctios Trace: >>CG:[call.5000.2131420973]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420973 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41149 MsgID:eCallClearedEvent DvrKey:call.5000.2131420973) 18:39:50:433 CTIOS1-ctios Trace: >>CG:[call.5000.2131420973]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420973 ConnDevIDTyp:0 ConnDevID:41149 MsgID:eCallEndEvent DvrKey:call.5000.2131420973) 18:39:50:433 CTIOS1-ctios Trace: Removed CallConnection(41149.0). 18:39:50:433 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:50:433 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420973 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:50:433 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:50:433 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420973.41149]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:50:433 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420973.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:50:433 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420973.41149]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:50:434 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420973.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:50:434 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420973.41149]:eCallClearedEvent,Msk(3f0000) 18:39:50:434 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420973.51023]:eCallClearedEvent,Msk(3f0000) 18:39:50:434 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420973.41149]:eCallEndEvent 18:39:50:434 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420973.51023]:eCallEndEvent 18:39:50:434 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:50:434 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:50:434 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:50:447 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32374166 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5168 LogdOnTimeTdy:9524 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:344 LogdOnTimeSess:778 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:50:465 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32374167 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5999 LogdOnTimeTdy:9429 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5999 LogdOnTimeSess:9429 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:50:531 CTIOS1-ctios Trace: >>CG:[call.5000.46856336]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856336 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42227 RelDevID:42227 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856336) 18:39:50:532 CTIOS1-ctios Trace: >>CG:[call.5000.46856336]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856336 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42227 MsgID:eCallClearedEvent DvrKey:call.5000.46856336) 18:39:50:532 CTIOS1-ctios Trace: >>CG:[call.5000.46856336]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856336 ConnDevIDTyp:0 ConnDevID:42227 MsgID:eCallEndEvent DvrKey:call.5000.46856336) 18:39:50:532 CTIOS1-ctios Trace: Removed CallConnection(42227.0). 18:39:50:532 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856336 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:50:532 CTIOS1-ctios Trace: >>CG:[agent.5000.3467]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42227 AGID:3467 AGInstr:42227 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3467 AGAvailStatus:1) 18:39:50:532 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856336.42227]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:50:532 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856336.42227]:eCallClearedEvent,Msk(3f0000) 18:39:50:532 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856336.42227]:eCallEndEvent 18:39:50:532 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:50:532 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:50:532 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:50:532 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:50:533 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:50:533 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:50:533 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:50:533 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:50:563 CTIOS1-ctios Trace: >>CG:[agent.5000.3467]:eQueryAgentStatisticsConf(IID:32374168 PrphID:5000 AGExt:42227 AGID:3467 AGInstr:42227 UniqObjID:agent.5000.3467 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:809 LogdOnTimeTdy:6140 NotRdyTimeTdy:2894 AGOutCallsTdy:1 AGOutCallsTlkTimeTdy:4 AGOutCallsTimeTdy:4 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:5 HdlCallsTlkTimeTdy:1356 HdlCallsTimeTdy:2393 IncCallsHldTdy:4 IncCallsHldTimeTdy:1001 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:809 LogdOnTimeSess:5629 NotRdyTimeSess:2383 AGOutCallsSess:1 AGOutCallsTlkTimeSess:4 AGOutCallsTimeSess:4 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:5 HdlCallsTlkTimeSess:1356 HdlCallsTimeSess:2393 IncCallsHldSess:4 IncCallsHldTimeSess:1001 IntCallsSess:48 IntCallsTimeSess:39 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:48 IntCallsTimeTdy:39 HdlCallsAftCallTimeSess:36 HdlCallsAftCallTimeTdy:36 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwC 18:39:50:603 CTIOS1-ctios Trace: >>CG:[call.5000.46855100]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855100 ConnDevIDTyp:0 ConnDevID:42183 MsgID:eCallEndEvent DvrKey:call.5000.46855100) 18:39:50:603 CTIOS1-ctios Trace: Removed CallConnection(0997305655.1). 18:39:50:603 CTIOS1-ctios Trace: Removed CallConnection(42183.0). 18:39:50:603 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855100 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:50:603 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855100.0997305655]:eCallEndEvent 18:39:50:603 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855100.42183]:eCallEndEvent 18:39:50:603 CTIOS1-ctios Trace: >>CG:[agent.5000.48354]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10361 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42183 AGID:48354 AGInstr:42183 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48354 AGAvailStatus:0) 18:39:50:603 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48354]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:50:603 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48354]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:50:603 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48354]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:50:604 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48354]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:50:604 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48354]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:50:604 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48354]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:50:604 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48354]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:50:604 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48354]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:50:606 CTIOS1-ctios Trace: ->RCV[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4) a=48688][call.5000.46855816.42615]:eSetCallDataRequest 18:39:50:606 CTIOS1-ctios Trace: [call.5000.46855816.42615] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:50:606 CTIOS1-ctios Trace: <-SND[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855816.42615]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:50:634 CTIOS1-ctios Trace: >>CG:[agent.5000.48354]:eQueryAgentStatisticsConf(IID:32374169 PrphID:5000 AGExt:42183 AGID:48354 AGInstr:42183 UniqObjID:agent.5000.48354 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:6453 LogdOnTimeTdy:23899 NotRdyTimeTdy:2003 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:96 HdlCallsTlkTimeTdy:16738 HdlCallsTimeTdy:17180 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5849 LogdOnTimeSess:17356 NotRdyTimeSess:143 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:66 HdlCallsTlkTimeSess:11026 HdlCallsTimeSess:11319 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:293 HdlCallsAftCallTimeTdy:442 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 P 18:39:50:666 CTIOS1-ctios Trace: >>CG:[call.5000.46855816]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855816 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855816 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03018677917 CallWrpupData:1236_0800_789_789 EVO Activation ,112 NewConnDevID:42615 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855816 ecc:(...)) 18:39:50:666 CTIOS1-ctios Trace: >>CG:[call.5000.46855816.42615]:eSetCallDataConf(UniqObjID:call.5000.46855816.42615 MsgID:eSetCallDataConf TgtCILClntID:FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)) 18:39:50:666 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855816.03018677917]:eCallDataUpdateEvent 18:39:50:666 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855816.42615]:eCallDataUpdateEvent 18:39:50:666 CTIOS1-ctios Trace: <-SND[FN4-132-2AEE-5960-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855816.42615]:eCallDataUpdateEvent 18:39:50:731 CTIOS1-ctios Trace: ->RCV[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4) a=3816][agent.5000.3816]:eSetAgentStateRequest(eNotReady) 18:39:50:745 CTIOS1-ctios Trace: ->RCV[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4) a=6325][agent.5000.6325]:eSetAgentStateRequest(eAvailable) 18:39:50:768 CTIOS1-ctios Trace: >>CG:[call.5000.198845357]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845357 ConnDevIDTyp:0 ConnDevID:21138 MsgID:eCallEndEvent DvrKey:call.5000.198845357) 18:39:50:769 CTIOS1-ctios Trace: Removed CallConnection(2135013023.1). 18:39:50:769 CTIOS1-ctios Trace: Removed CallConnection(21138.0). 18:39:50:769 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845357 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:50:769 CTIOS1-ctios Trace: >>CG:[agent.5000.9061]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6225 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21138 AGID:9061 AGInstr:21138 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9061 AGAvailStatus:1) 18:39:50:769 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845357.2135013023]:eCallEndEvent 18:39:50:769 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845357.21138]:eCallEndEvent 18:39:50:769 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9061]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:50:799 CTIOS1-ctios Trace: >>CG:[agent.5000.9061]:eQueryAgentStatisticsConf(IID:32374173 PrphID:5000 AGExt:21138 AGID:9061 AGInstr:21138 UniqObjID:agent.5000.9061 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5486 LogdOnTimeTdy:8573 NotRdyTimeTdy:733 AGOutCallsTdy:3 AGOutCallsTlkTimeTdy:1323 AGOutCallsTimeTdy:1498 AGOutCallsHldTdy:2 AGOutCallsHldTimeTdy:175 HdlCallsTdy:4 HdlCallsTlkTimeTdy:783 HdlCallsTimeTdy:828 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:644 LogdOnTimeSess:1724 NotRdyTimeSess:2 AGOutCallsSess:2 AGOutCallsTlkTimeSess:688 AGOutCallsTimeSess:806 AGOutCallsHldSess:1 AGOutCallsHldTimeSess:118 HdlCallsSess:1 HdlCallsTlkTimeSess:266 HdlCallsTimeSess:271 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:2 IntCallsTimeTdy:21 HdlCallsAftCallTimeSess:5 HdlCallsAftCallTimeTdy:45 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:39:50:806 CTIOS1-ctios Trace: >>CG:[call.5000.198845514]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:198845514 ConnDevIDTyp:0 ConnDevID:21015 MsgID:eCallEndEvent DvrKey:call.5000.198845514) 18:39:50:806 CTIOS1-ctios Trace: Removed CallConnection(04232560444.1). 18:39:50:806 CTIOS1-ctios Trace: Removed CallConnection(21015.0). 18:39:50:806 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.198845514 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:50:806 CTIOS1-ctios Trace: >>CG:[agent.5000.6325]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6347 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21015 AGID:6325 AGInstr:21015 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6325 AGAvailStatus:1) 18:39:50:807 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845514.04232560444]:eCallEndEvent 18:39:50:807 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845514.21015]:eCallEndEvent 18:39:50:807 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845514.21015]:eCallEndEvent 18:39:50:807 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6325]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:50:807 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6325]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:50:807 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6325]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:50:808 CTIOS1-ctios Trace: >>CG:[agent.5000.6325]:eSetAgentStateConf(UniqObjID:agent.5000.6325 MsgID:eSetAgentStateConf TgtCILClntID:F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)) 18:39:50:808 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6325]:eSetAgentStateConf 18:39:50:839 CTIOS1-ctios Trace: >>CG:[agent.5000.6325]:eQueryAgentStatisticsConf(IID:32374174 PrphID:5000 AGExt:21015 AGID:6325 AGInstr:21015 UniqObjID:agent.5000.6325 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:564 LogdOnTimeTdy:5835 NotRdyTimeTdy:7 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:44 HdlCallsTlkTimeTdy:5095 HdlCallsTimeTdy:5221 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:564 LogdOnTimeSess:5835 NotRdyTimeSess:7 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:44 HdlCallsTlkTimeSess:5095 HdlCallsTimeSess:5221 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:126 HdlCallsAftCallTimeTdy:126 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess 18:39:50:839 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6325]:eOnNewAgentStatisticsEvent 18:39:50:881 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:6137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42133 AGID:3816 AGInstr:42133 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3816 AGAvailStatus:0) 18:39:50:881 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:50:881 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:50:881 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:50:881 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:50:882 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:50:882 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:50:882 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:50:882 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:50:882 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:50:882 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eSetAgentStateConf(UniqObjID:agent.5000.3816 MsgID:eSetAgentStateConf TgtCILClntID:GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)) 18:39:50:882 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eSetAgentStateConf 18:39:50:909 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eNotReady) 18:39:50:995 CTIOS1-ctios Trace: >>CG:[agent.5000.48354]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10361 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42183 AGID:48354 AGInstr:42183 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48354 AGAvailStatus:1) 18:39:50:995 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48354]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:50:995 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48354]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:50:996 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48354]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:50:996 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48354]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:50:996 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48354]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:50:996 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48354]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:50:996 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48354]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:50:996 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48354]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:51:003 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:201 SVCID:5006 SG#:301 SGID:5012 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42247 ANI:0526630090 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207487 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207487 RCallKeySeq#:1 CallTypIDTag:5003 PreCallIIDTag:7991315) 18:39:51:033 CTIOS1-ctios Trace: >>CG:[agent.5000.48829]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:11156 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42247 AGID:48829 AGInstr:42247 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48829 AGAvailStatus:0) 18:39:51:033 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:eAgentStateEvent(eReserved),Msk(0) 18:39:51:033 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:51:033 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:51:034 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:51:034 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:51:034 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48829]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:51:034 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48829]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:51:034 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:51:034 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:51:034 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48829]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:51:034 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:51:034 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:51:059 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:39:51:059 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:51:059 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:51:059 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:51:060 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:39:51:060 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:39:51:072 CTIOS1-ctios Trace: >>CG:[call.5000.46856341]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856341 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0526630090 DNIS:42247 Dialed#:45233 ConnDevID:0526630090 RCallKeyDay:151314 RCallKeyCID:207487 MsgID:eCallBeginEvent DvrKey:call.5000.46856341 ecc:(...) ICMEntUniqID:icm.151314.207487 RCallKeySeq#:2) 18:39:51:072 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856341 18:39:51:072 CTIOS1-ctios Trace: >>CG:[call.5000.46856341]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856341 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0526630090 AlrtgDevID:(null) CallngDevID:0526630090 CalldDevID:42247 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856341 Trnk#:0 TrnkGrp#:0) 18:39:51:072 CTIOS1-ctios Trace: [call.5000.46856341]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0526630090. 18:39:51:072 CTIOS1-ctios Trace: CallConnection(0526630090.1) created AgentObject (Device) for DeviceID(0526630090). 18:39:51:072 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:51:072 CTIOS1-ctios Trace: Added CallConnection(0526630090.1). 18:39:51:072 CTIOS1-ctios Trace: [call.5000.46856341]::CreateCallConnection(): CallConnection(0526630090.1) created successfully. 18:39:51:072 CTIOS1-ctios Trace: >>CG:[call.5000.46856341]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856341 ConnDevIDTyp:1 SVC#:201 SVCID:5006 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:301 SGID:5012 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0526630090 AlrtgDevID:42247 CallngDevID:0526630090 CalldDevID:42247 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856341 Trnk#:0 TrnkGrp#:0) 18:39:51:072 CTIOS1-ctios Trace: [call.5000.46856341] Found CallConnection(0526630090.1) for device 0526630090. 18:39:51:072 CTIOS1-ctios Trace: [call.5000.46856341]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42247. 18:39:51:072 CTIOS1-ctios Trace: [call.5000.46856341] CallConnection(0526630090.1) found DeviceID(42247) AgentID(48829). 18:39:51:072 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:51:072 CTIOS1-ctios Trace: Added CallConnection(0526630090.1). 18:39:51:072 CTIOS1-ctios Trace: [call.5000.46856341]::CreateCallConnection(): CallConnection(0526630090.1) created successfully. 18:39:51:072 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856341.0526630090]:eCallBeginEvent 18:39:51:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856341.0526630090]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:51:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856341.42247]:eCallBeginEvent 18:39:51:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856341.0526630090]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:51:073 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856341.42247]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:51:096 CTIOS1-ctios Trace: ->RCV[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4) a=3816][agent.5000.3816]:eSetAgentStateRequest(eAvailable) 18:39:51:135 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:0) 18:39:51:135 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:51:135 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:51:155 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42133 AGID:3816 AGInstr:42133 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3816 AGAvailStatus:1) 18:39:51:155 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:51:155 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:51:155 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:51:155 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:51:156 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:51:156 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:51:156 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:51:156 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:51:156 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:51:156 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eSetAgentStateConf(UniqObjID:agent.5000.3816 MsgID:eSetAgentStateConf TgtCILClntID:GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)) 18:39:51:156 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eSetAgentStateConf 18:39:51:166 CTIOS1-ctios Trace: ->RCV[GF-X18-CDC8-114-5012-dotNET_Sess(31914638)_EvtThd(3) a=33724][call.5000.46855310.51105]:eSetCallDataRequest 18:39:51:166 CTIOS1-ctios Trace: [call.5000.46855310.51105] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:51:166 CTIOS1-ctios Trace: <-SND[GF-X18-CDC8-114-5012-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855310.51105]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:51:227 CTIOS1-ctios Trace: >>CG:[call.5000.46855310]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855310 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46855310 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5065 QryRuleID:5068 ConnDevID:9103002110121 CallWrpupData:Objective Achieved_OBACVD ,192 NewConnDevID:51105 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855310 ecc:(...)) 18:39:51:227 CTIOS1-ctios Trace: >>CG:[call.5000.46855310.51105]:eSetCallDataConf(UniqObjID:call.5000.46855310.51105 MsgID:eSetCallDataConf TgtCILClntID:GF-X18-CDC8-114-5012-dotNET_Sess(31914638)_EvtThd(3)) 18:39:51:227 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855310.9103002110121]:eCallDataUpdateEvent 18:39:51:227 CTIOS1-ctios Trace: <-SND[GF-X18-CDC8-114-5012-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855310.51105]:eCallDataUpdateEvent 18:39:51:227 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855310.51105]:eCallDataUpdateEvent 18:39:51:301 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eAvailable) 18:39:51:338 CTIOS1-ctios Trace: [call.5000.198845560] Found CallConnection(21048.0) for device 21048. 18:39:51:339 CTIOS1-ctios Trace: [call.5000.198845560] Found CallConnection(21048.0) for device 21048. 18:39:51:352 CTIOS1-ctios Trace: >>CG:[call.5000.198845560]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845560 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845560 NewConnDevIDTyp:1 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2134022310 NewConnDevID:2134022310 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845560 ecc:(...)) 18:39:51:352 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845560.2134022310]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:51:352 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845560.21048]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:51:360 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:1) 18:39:51:361 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:51:361 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:51:361 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:51:362 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:39:51:362 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:39:51:368 CTIOS1-ctios Trace: >>CG:[call.5000.2131420974]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420974 CallTyp:12 ConnDevIDTyp:0 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 ANI:2134022310 DNIS:81121 CallrEntrDig:81121 ConnDevID:21048 RCallKeyDay:151314 RCallKeyCID:207659 MsgID:eCallBeginEvent DvrKey:call.5000.2131420974 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105177)) ICMEntUniqID:icm.151314.207659 RCallKeySeq#:3) 18:39:51:368 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420974 18:39:51:368 CTIOS1-ctios Trace: >>CG:[call.5000.198845560]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:198845560 NumParties:1 SecDevIDTyp:0 SecCID:2131420974 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:2134022310 SecDevID:21048 TfrgDevID:21048 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.198845560ConnectedParty[1]:(ConnPtyCID:198845560 ConnPtyDevIDTyp:1 ConnPtyDevID:2134022310)) 18:39:51:369 CTIOS1-ctios Trace: [call.5000.198845560] Found CallConnection(21048.0). 18:39:51:369 CTIOS1-ctios Trace: >>CG:[call.5000.2131420974]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:198845560 NumParties:1 SecDevIDTyp:0 SecCID:2131420974 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:2134022310 SecDevID:21048 TfrgDevID:21048 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420974ConnectedParty[1]:(ConnPtyCID:198845560 ConnPtyDevIDTyp:1 ConnPtyDevID:2134022310)) 18:39:51:369 CTIOS1-ctios Trace: [call.5000.2131420974]::FindTransferCommonDeviceID Calls [call.5000.198845560] and [call.5000.2131420974] do not appear to have a common Device. Tranferring Device [21048] is set as common device 18:39:51:369 CTIOS1-ctios Trace: [call.5000.198845560] Found CallConnection(21048.0). 18:39:51:369 CTIOS1-ctios Trace: [call.5000.198845560] Found CallConnection(21048.0). 18:39:51:369 CTIOS1-ctios Trace: Removed CallConnection(21048.0). 18:39:51:369 CTIOS1-ctios Trace: Added CallConnection(2134022310.1). 18:39:51:369 CTIOS1-ctios Trace: [call.5000.2131420974] Moved CallConnection[2134022310.1] from [call.5000.198845560] to [call.5000.2131420974]. 18:39:51:369 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845560.21048]:eCallTransferredEvent,Msk(bf01a6) 18:39:51:369 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845560.21048]:eCallTransferredEvent,Msk(bf01a6) 18:39:51:369 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845560.21048]:eCallEndEvent 18:39:51:369 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845560.2134022310]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:51:369 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420974.2134022310]:eCallTransferredEvent,Msk(bf01a6) 18:39:51:369 CTIOS1-ctios Trace: >>CG:[call.5000.2131420974]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420974 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420974 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21048 NewConnDevID:2134022310 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420974) 18:39:51:370 CTIOS1-ctios Trace: >>CG:[call.5000.2131420974]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420974 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:2134022310 RelDevID:2134022310 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420974) 18:39:51:370 CTIOS1-ctios Trace: >>CG:[call.5000.2131420974]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420974 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:21048 MsgID:eCallClearedEvent DvrKey:call.5000.2131420974) 18:39:51:370 CTIOS1-ctios Trace: >>CG:[call.5000.2131420974]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420974 ConnDevIDTyp:1 ConnDevID:2134022310 MsgID:eCallEndEvent DvrKey:call.5000.2131420974) 18:39:51:370 CTIOS1-ctios Trace: >>CG:[agent.5000.9557]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:635 SGID:6079 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9373 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21048 AGID:9557 AGInstr:21048 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9557 AGAvailStatus:0) 18:39:51:370 CTIOS1-ctios Trace: Removed CallConnection(2134022310.1). 18:39:51:370 CTIOS1-ctios Trace: >>CG:[call.5000.198845560]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845560 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 MonID:0 ConnDevID:(null) MsgID:eCallClearedEvent DvrKey:call.5000.198845560) 18:39:51:370 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420974 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:51:370 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420974.2134022310]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:51:370 CTIOS1-ctios Trace: [agent.5000.9557]: Current Wrapup Mode = 3 18:39:51:370 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420974.2134022310]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:51:370 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420974.2134022310]:eCallClearedEvent,Msk(3f0000) 18:39:51:370 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420974.2134022310]:eCallEndEvent 18:39:51:370 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9557]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:39:51:373 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eNotReady) 18:39:51:406 CTIOS1-ctios Trace: >>CG:[agent.5000.9557]:eQueryAgentStatisticsConf(IID:32374179 PrphID:5000 AGExt:21048 AGID:9557 AGInstr:21048 UniqObjID:agent.5000.9557 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:2369 LogdOnTimeTdy:23990 NotRdyTimeTdy:2870 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:124 HdlCallsTlkTimeTdy:15988 HdlCallsTimeTdy:18709 IncCallsHldTdy:7 IncCallsHldTimeTdy:307 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:2370 LogdOnTimeSess:24081 NotRdyTimeSess:2873 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:124 HdlCallsTlkTimeSess:15988 HdlCallsTimeSess:18709 IncCallsHldSess:7 IncCallsHldTimeSess:307 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:2414 HdlCallsAftCallTimeTdy:2414 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSe 18:39:51:527 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:0) 18:39:51:528 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:51:528 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:51:528 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:51:528 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:39:51:528 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:39:51:875 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207907 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207907 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7992000) 18:39:51:875 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207908 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207908 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7992001) 18:39:51:905 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:51:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:51:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:51:905 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:51:906 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:51:906 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:51:906 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:51:906 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:51:908 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eAvailable) 18:39:51:943 CTIOS1-ctios Trace: >>CG:[agent.5000.48457]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10521 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42066 AGID:48457 AGInstr:42066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48457 AGAvailStatus:1) 18:39:51:943 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48457]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:51:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48457]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:51:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48457]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:51:944 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48457]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:51:944 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48457]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:51:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48457]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:51:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48457]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:51:944 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48457]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:51:970 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:1) 18:39:51:970 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:51:970 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:51:970 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:51:971 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:39:51:971 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:39:51:973 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:1) 18:39:51:973 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:51:974 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:52:004 CTIOS1-ctios Trace: ->RCV[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4) a=36352][call.5000.198845546.21171]:eRetrieveCallRequest 18:39:52:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420975]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420975 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41156 ConnDevID:41156 MsgID:eCallBeginEvent DvrKey:call.5000.2131420975) 18:39:52:039 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420975 18:39:52:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420975]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420975 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41156 CallngDevID:41156 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420975) 18:39:52:039 CTIOS1-ctios Trace: [call.5000.2131420975] CallConnection(41156.0) found DeviceID(41156) AgentID(). 18:39:52:039 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:52:039 CTIOS1-ctios Trace: Added CallConnection(41156.0). 18:39:52:039 CTIOS1-ctios Trace: [call.5000.2131420975]::CreateCallConnection(): CallConnection(41156.0) created successfully. 18:39:52:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420975]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420975 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420975 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41156 NewConnDevID:41156 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420975) 18:39:52:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420975]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420975 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41156 CallngDevID:41156 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420975) 18:39:52:039 CTIOS1-ctios Trace: [call.5000.2131420975] Found CallConnection(41156.0) for device 41156. 18:39:52:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420975.41156]:eCallBeginEvent,Msk(bf0002) 18:39:52:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420975.41156]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:52:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420975.41156]:eCallDataUpdateEvent,Msk(bf0002) 18:39:52:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420975.41156]:eCallOriginatedEvent,Msk(bf0002) 18:39:52:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420975]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420975 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420975 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41156 NewConnDevID:41156 RCallKeyDay:151314 RCallKeyCID:207907 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420975 ICMEntUniqID:icm.151314.207907 RCallKeySeq#:1) 18:39:52:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420975]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420975 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41156 AlrtgDevID: CallngDevID:41156 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420975 Trnk#:0 TrnkGrp#:0) 18:39:52:042 CTIOS1-ctios Trace: [call.5000.2131420975] Found CallConnection(41156.0) for device 41156. 18:39:52:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420975]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420975 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41156 AlrtgDevID:51044 CallngDevID:41156 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420975 Trnk#:0 TrnkGrp#:0) 18:39:52:042 CTIOS1-ctios Trace: [call.5000.2131420975] Found CallConnection(41156.0) for device 41156. 18:39:52:042 CTIOS1-ctios Trace: [call.5000.2131420975]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:52:042 CTIOS1-ctios Trace: [call.5000.2131420975] CallConnection(41156.0) found DeviceID(51044) AgentID(05230). 18:39:52:042 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:52:042 CTIOS1-ctios Trace: Added CallConnection(41156.0). 18:39:52:042 CTIOS1-ctios Trace: [call.5000.2131420975]::CreateCallConnection(): CallConnection(41156.0) created successfully. 18:39:52:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420975]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420975 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420975 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41156 NewConnDevID:41156 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420975 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105191))) 18:39:52:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420975]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420975 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41156 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420975 Trnk#:0 TrnkGrp#:0) 18:39:52:043 CTIOS1-ctios Trace: [call.5000.2131420975] Found CallConnection(41156.0). 18:39:52:043 CTIOS1-ctios Trace: [call.5000.2131420975] Found CallConnection(41156.0). 18:39:52:043 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:52:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420975]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420975 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420975) 18:39:52:043 CTIOS1-ctios Trace: [call.5000.2131420975] Found CallConnection(51044.0). 18:39:52:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420975.41156]:eCallDataUpdateEvent,Msk(bf0002) 18:39:52:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420975.41156]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:52:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420975.51044]:eCallBeginEvent 18:39:52:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420975.41156]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:52:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420975.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:52:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420975.41156]:eCallDataUpdateEvent,Msk(bf0002) 18:39:52:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420975.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:52:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420975.41156]:eCallEstablishedEvent,Msk(bf01a6) 18:39:52:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420975.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:52:044 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:52:044 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:52:044 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:52:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420975.41156]: eCallHeldEvent,Msk(bf0126) 18:39:52:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420975.51044]: eCallHeldEvent,Msk(bf000a) 18:39:52:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420976]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420976 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41164 ConnDevID:41164 MsgID:eCallBeginEvent DvrKey:call.5000.2131420976) 18:39:52:047 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420976 18:39:52:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420976]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420976 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41164 CallngDevID:41164 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420976) 18:39:52:047 CTIOS1-ctios Trace: [call.5000.2131420976] CallConnection(41164.0) found DeviceID(41164) AgentID(). 18:39:52:047 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:52:047 CTIOS1-ctios Trace: Added CallConnection(41164.0). 18:39:52:047 CTIOS1-ctios Trace: [call.5000.2131420976]::CreateCallConnection(): CallConnection(41164.0) created successfully. 18:39:52:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420976]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420976 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420976 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41164 NewConnDevID:41164 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420976) 18:39:52:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420976]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420976 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41164 CallngDevID:41164 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420976) 18:39:52:047 CTIOS1-ctios Trace: [call.5000.2131420976] Found CallConnection(41164.0) for device 41164. 18:39:52:047 CTIOS1-ctios Trace: >>CG:[call.5000.2131420976]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420976 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420976 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41164 NewConnDevID:41164 RCallKeyDay:151314 RCallKeyCID:207908 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420976 ICMEntUniqID:icm.151314.207908 RCallKeySeq#:1) 18:39:52:048 CTIOS1-ctios Trace: >>CG:[call.5000.2131420976]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420976 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41164 AlrtgDevID: CallngDevID:41164 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420976 Trnk#:0 TrnkGrp#:0) 18:39:52:048 CTIOS1-ctios Trace: [call.5000.2131420976] Found CallConnection(41164.0) for device 41164. 18:39:52:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420976.41164]:eCallBeginEvent,Msk(bf0002) 18:39:52:049 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420976.41164]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:52:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420976.41164]:eCallDataUpdateEvent,Msk(bf0002) 18:39:52:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420976.41164]:eCallOriginatedEvent,Msk(bf0002) 18:39:52:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420976.41164]:eCallDataUpdateEvent,Msk(bf0002) 18:39:52:050 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420976.41164]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:52:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420976]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420976 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41164 AlrtgDevID:51023 CallngDevID:41164 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420976 Trnk#:0 TrnkGrp#:0) 18:39:52:050 CTIOS1-ctios Trace: [call.5000.2131420976] Found CallConnection(41164.0) for device 41164. 18:39:52:050 CTIOS1-ctios Trace: [call.5000.2131420976]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:52:050 CTIOS1-ctios Trace: [call.5000.2131420976] CallConnection(41164.0) found DeviceID(51023) AgentID(33632). 18:39:52:050 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:52:050 CTIOS1-ctios Trace: Added CallConnection(41164.0). 18:39:52:050 CTIOS1-ctios Trace: [call.5000.2131420976]::CreateCallConnection(): CallConnection(41164.0) created successfully. 18:39:52:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420976]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420976 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420976 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41164 NewConnDevID:41164 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420976 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105191))) 18:39:52:050 CTIOS1-ctios Trace: >>CG:[call.5000.2131420976]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420976 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41164 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420976 Trnk#:0 TrnkGrp#:0) 18:39:52:050 CTIOS1-ctios Trace: [call.5000.2131420976] Found CallConnection(41164.0). 18:39:52:050 CTIOS1-ctios Trace: [call.5000.2131420976] Found CallConnection(41164.0). 18:39:52:051 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:52:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420976.51023]:eCallBeginEvent 18:39:52:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420976.41164]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:52:051 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420976.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:52:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420976.41164]:eCallDataUpdateEvent,Msk(bf0002) 18:39:52:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420976.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:52:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420976.41164]:eCallEstablishedEvent,Msk(bf01a6) 18:39:52:052 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420976.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:52:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:52:052 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:52:052 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:52:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420976]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420976 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420976) 18:39:52:057 CTIOS1-ctios Trace: [call.5000.2131420976] Found CallConnection(51023.0). 18:39:52:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420976.41164]: eCallHeldEvent,Msk(bf0126) 18:39:52:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420976.51023]: eCallHeldEvent,Msk(bf000a) 18:39:52:067 CTIOS1-ctios Trace: >>CG:[agent.5000.48424]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10477 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42191 AGID:48424 AGInstr:42191 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48424 AGAvailStatus:0) 18:39:52:067 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:52:068 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:52:068 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:52:068 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:52:068 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:52:068 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:52:068 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:52:068 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:52:083 CTIOS1-ctios Trace: >>CG:[agent.5000.48829]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:11156 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42247 AGID:48829 AGInstr:42247 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48829 AGAvailStatus:0) 18:39:52:083 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:eAgentStateEvent(eTalking),Msk(0) 18:39:52:084 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:52:084 CTIOS1-ctios Trace: >>CG:[call.5000.46856341]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856341 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856341 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0526630090 NewConnDevID:0526630090 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856341 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105191))) 18:39:52:084 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:52:084 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:52:084 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:52:084 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48829]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:52:084 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48829]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:52:084 CTIOS1-ctios Trace: >>CG:[call.5000.46856341]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856341 ConnDevIDTyp:0 SVC#:201 SVCID:5006 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:301 SGID:5012 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42247 CallngDevID:0526630090 CalldDevID:42247 LstRedirDevID:(null) AnsDevID:42247 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856341 Trnk#:0 TrnkGrp#:0) 18:39:52:084 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:52:084 CTIOS1-ctios Trace: [call.5000.46856341] Found CallConnection(0526630090.1). 18:39:52:084 CTIOS1-ctios Trace: [call.5000.46856341] Found CallConnection(0526630090.1). 18:39:52:084 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:52:084 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48829]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:52:084 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:52:084 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48829]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:52:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856341.0526630090]:eCallDataUpdateEvent,Msk(bf0002) 18:39:52:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856341.42247]:eCallDataUpdateEvent,Msk(3f0001) 18:39:52:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856341.0526630090]:eCallEstablishedEvent,Msk(bf01a6) 18:39:52:085 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856341.42247]:eCallEstablishedEvent,Msk(bf01a6) 18:39:52:104 CTIOS1-ctios Trace: >>CG:[call.5000.2131420975]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420975 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420975 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41156 NewConnDevID:41156 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420975 ecc:(...)) 18:39:52:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420975.41156]:eCallDataUpdateEvent,Msk(bf0126) 18:39:52:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420975.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:52:114 CTIOS1-ctios Trace: >>CG:[call.5000.2131420976]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420976 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420976 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41164 NewConnDevID:41164 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420976 ecc:(...)) 18:39:52:114 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420976.41164]:eCallDataUpdateEvent,Msk(bf0126) 18:39:52:114 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420976.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:52:144 CTIOS1-ctios Trace: >>CG:[call.5000.198845546.21171]:eRetrieveCallConf(UniqObjID:call.5000.198845546.21171 MsgID:eRetrieveCallConf TgtCILClntID:Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)) 18:39:52:144 CTIOS1-ctios Trace: <-SND[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845546.21171]:eRetrieveCallConf,Msk(bf0002) 18:39:52:144 CTIOS1-ctios Trace: >>CG:[agent.5000.36352]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10912 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21171 AGID:36352 AGInstr:21171 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36352 AGAvailStatus:0) 18:39:52:144 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36352]:eAgentStateEvent(eTalking),Msk(0) 18:39:52:144 CTIOS1-ctios Trace: >>CG:[call.5000.198845546]:eCallRetrievedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845546 ConnDevIDTyp:0 LclConnState:3 EvtCause:65535 RetrvDevTyp:0 MonID:0 ConnDevID:21171 RetrvDevID:21171 MsgID:eCallRetrievedEvent DvrKey:call.5000.198845546) 18:39:52:144 CTIOS1-ctios Trace: <-SND[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36352]:eAgentStateEvent(eTalking),Msk(0) 18:39:52:144 CTIOS1-ctios Trace: [call.5000.198845546] Found CallConnection(21171.0). 18:39:52:144 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36352]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:52:144 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845546.462528026]:eCallRetrievedEvent,Msk(bf01a6) 18:39:52:144 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845546.21171]:eCallRetrievedEvent,Msk(bf01a6) 18:39:52:144 CTIOS1-ctios Trace: <-SND[Admin-PC-4052-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845546.21171]:eCallRetrievedEvent,Msk(bf01a6) 18:39:52:248 CTIOS1-ctios Trace: [call.5000.198845546] Found CallConnection(21171.0) for device 21171. 18:39:52:255 CTIOS1-ctios Trace: [call.5000.198845546] Found CallConnection(21171.0) for device 21171. 18:39:52:301 CTIOS1-ctios Trace: >>CG:[agent.5000.48457]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10521 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42066 AGID:48457 AGInstr:42066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48457 AGAvailStatus:0) 18:39:52:301 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48457]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:52:301 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48457]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:52:301 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48457]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:52:302 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48457]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:52:302 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48457]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:52:302 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48457]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:52:302 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48457]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:52:302 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48457]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:52:315 CTIOS1-ctios Trace: [call.5000.46855956] Found CallConnection(42057.0) for device 42057. 18:39:52:315 CTIOS1-ctios Trace: [call.5000.46855956] Found CallConnection(42057.0) for device 42057. 18:39:52:316 CTIOS1-ctios Trace: >>CG:[call.5000.46855956]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855956 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42057 RelDevID:42057 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855956) 18:39:52:316 CTIOS1-ctios Trace: >>CG:[call.5000.46855956]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855956 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0572310120 RelDevID:0572310120 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855956) 18:39:52:316 CTIOS1-ctios Trace: >>CG:[call.5000.46855956]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855956 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0572310120 MsgID:eCallClearedEvent DvrKey:call.5000.46855956) 18:39:52:317 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855956.0572310120]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:52:317 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855956.42057]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:52:317 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855956.0572310120]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:52:317 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855956.42057]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:52:317 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855956.0572310120]:eCallClearedEvent,Msk(3f0000) 18:39:52:317 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855956.42057]:eCallClearedEvent,Msk(3f0000) 18:39:52:330 CTIOS1-ctios Trace: >>CG:[agent.5000.48460]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:308 SGID:5021 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10524 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42057 AGID:48460 AGInstr:42057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48460 AGAvailStatus:0) 18:39:52:330 CTIOS1-ctios Trace: [agent.5000.48460]: Current Wrapup Mode = 3 18:39:52:330 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:52:330 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:52:330 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:52:330 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:52:330 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:52:331 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:52:331 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:52:331 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:52:413 CTIOS1-ctios Trace: >>CG:[call.5000.2131420975]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420975 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420975) 18:39:52:413 CTIOS1-ctios Trace: >>CG:[call.5000.2131420975]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420975 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41156 RelDevID:41156 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420975) 18:39:52:414 CTIOS1-ctios Trace: >>CG:[call.5000.2131420975]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420975 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41156 MsgID:eCallClearedEvent DvrKey:call.5000.2131420975) 18:39:52:414 CTIOS1-ctios Trace: >>CG:[call.5000.2131420975]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420975 ConnDevIDTyp:0 ConnDevID:41156 MsgID:eCallEndEvent DvrKey:call.5000.2131420975) 18:39:52:414 CTIOS1-ctios Trace: Removed CallConnection(41156.0). 18:39:52:414 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:52:414 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420975 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:52:414 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:52:414 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420975.41156]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:52:414 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420975.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:52:414 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420975.41156]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:52:414 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420975.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:52:414 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420975.41156]:eCallClearedEvent,Msk(3f0000) 18:39:52:414 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420975.51044]:eCallClearedEvent,Msk(3f0000) 18:39:52:414 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420975.41156]:eCallEndEvent 18:39:52:414 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420975.51044]:eCallEndEvent 18:39:52:414 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:52:415 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:52:416 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:52:446 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32374183 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5169 LogdOnTimeTdy:9526 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:345 LogdOnTimeSess:780 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:52:463 CTIOS1-ctios Trace: >>CG:[call.5000.2131420976]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420976 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420976) 18:39:52:463 CTIOS1-ctios Trace: >>CG:[call.5000.2131420976]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420976 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41164 RelDevID:41164 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420976) 18:39:52:463 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420976.41164]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:52:463 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420976.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:52:463 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420976.41164]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:52:463 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420976.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:52:463 CTIOS1-ctios Trace: >>CG:[call.5000.2131420976]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420976 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41164 MsgID:eCallClearedEvent DvrKey:call.5000.2131420976) 18:39:52:463 CTIOS1-ctios Trace: >>CG:[call.5000.2131420976]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420976 ConnDevIDTyp:0 ConnDevID:41164 MsgID:eCallEndEvent DvrKey:call.5000.2131420976) 18:39:52:463 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:52:464 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420976.41164]:eCallClearedEvent,Msk(3f0000) 18:39:52:464 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420976.51023]:eCallClearedEvent,Msk(3f0000) 18:39:52:464 CTIOS1-ctios Trace: Removed CallConnection(41164.0). 18:39:52:464 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:52:464 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420976.41164]:eCallEndEvent 18:39:52:464 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420976 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:52:464 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845546.21171]:eSetCallDataRequest 18:39:52:464 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420976.51023]:eCallEndEvent 18:39:52:464 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:52:464 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:52:464 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:52:496 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32374184 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:6000 LogdOnTimeTdy:9431 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:6000 LogdOnTimeSess:9431 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:52:526 CTIOS1-ctios Trace: >>CG:[call.5000.198845546.21171]:eSetCallDataConf(UniqObjID:call.5000.198845546.21171 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:39:52:545 CTIOS1-ctios Trace: >>CG:[agent.5000.48424]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10477 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42191 AGID:48424 AGInstr:42191 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48424 AGAvailStatus:1) 18:39:52:545 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:52:545 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:52:545 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:52:545 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:52:545 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:52:546 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:52:546 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:52:546 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48424]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:52:571 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eNotReady) 18:39:52:623 CTIOS1-ctios Trace: >>CG:[agent.5000.48457]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10521 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42066 AGID:48457 AGInstr:42066 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48457 AGAvailStatus:1) 18:39:52:623 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48457]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:52:623 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48457]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:52:623 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48457]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:52:623 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48457]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:52:623 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48457]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:52:623 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48457]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:52:623 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48457]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:52:623 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48457]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:52:672 CTIOS1-ctios Trace: [call.5000.46856341] Found CallConnection(42247.0) for device 42247. 18:39:52:684 CTIOS1-ctios Trace: [call.5000.46856341] Found CallConnection(42247.0) for device 42247. 18:39:52:720 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:0) 18:39:52:721 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:52:721 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:52:721 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:52:721 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:52:721 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:52:721 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:52:721 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:52:721 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:52:721 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:52:722 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:39:52:722 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:39:52:842 CTIOS1-ctios Trace: [call.5000.154710023] Found CallConnection(21068.0) for device 21068. 18:39:52:900 CTIOS1-ctios Trace: >>CG:[call.5000.154710023]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710023 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:9752 SGID:5000 AnsDevTyp:70 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 ConnDevID:03212009989 CallngDevID:21068 CalldDevID:9403212009989 LstRedirDevID:(null) AnsDevID:03212009989 MsgID:eCallEstablishedEvent DvrKey:call.5000.154710023 Trnk#:0 TrnkGrp#:0) 18:39:52:900 CTIOS1-ctios Trace: [call.5000.154710023] Found CallConnection(21068.0). 18:39:52:900 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710023.21068]:eCallEstablishedEvent,Msk(bf01a6) 18:39:52:900 CTIOS1-ctios Trace: <-SND[G-4-22560-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710023.21068]:eCallEstablishedEvent,Msk(bf01a6) 18:39:52:900 CTIOS1-ctios Trace: [call.5000.154710023] Found CallConnection(21068.0) for device 21068. 18:39:52:947 CTIOS1-ctios Trace: ->RCV[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4) a=42382][agent.5000.42382]:eSetAgentStateRequest(eAvailable) 18:39:52:994 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:39:52:994 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:52:994 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:53:009 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8888 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42039 AGID:42382 AGInstr:42039 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42382 AGAvailStatus:1) 18:39:53:009 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:53:009 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:53:009 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:53:009 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:53:010 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:53:010 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:53:010 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:53:010 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:53:010 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:53:010 CTIOS1-ctios Trace: >>CG:[agent.5000.42382]:eSetAgentStateConf(UniqObjID:agent.5000.42382 MsgID:eSetAgentStateConf TgtCILClntID:FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)) 18:39:53:010 CTIOS1-ctios Trace: <-SND[FC3-28-D829-4952-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42382]:eSetAgentStateConf 18:39:53:291 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:39:53:291 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:53:291 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:53:330 CTIOS1-ctios Trace: ->RCV[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4) a=42148][call.5000.46856178.51098]:eSingleStepTransferRequest 18:39:53:334 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:39:53:335 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:53:335 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:53:474 CTIOS1-ctios Trace: [call.5000.46856178] Found CallConnection(51098.0) for device 51098. 18:39:53:475 CTIOS1-ctios Trace: [call.5000.46856178] Found CallConnection(51098.0) for device 51098. 18:39:53:475 CTIOS1-ctios Trace: >>CG:[call.5000.2131420977]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420977 CallTyp:12 ConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:03044004102 DNIS:81126 CallrEntrDig:81126 ConnDevID:51098 RCallKeyDay:151314 RCallKeyCID:207382 MsgID:eCallBeginEvent DvrKey:call.5000.2131420977 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105155)) ICMEntUniqID:icm.151314.207382 RCallKeySeq#:3) 18:39:53:475 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420977 18:39:53:475 CTIOS1-ctios Trace: >>CG:[call.5000.46856178]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46856178 NumParties:1 SecDevIDTyp:0 SecCID:2131420977 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:03044004102 SecDevID:51098 TfrgDevID:51098 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.46856178ConnectedParty[1]:(ConnPtyCID:46856178 ConnPtyDevIDTyp:1 ConnPtyDevID:03044004102)) 18:39:53:475 CTIOS1-ctios Trace: [call.5000.46856178] Found CallConnection(51098.0). 18:39:53:476 CTIOS1-ctios Trace: >>CG:[call.5000.2131420977]:eCallTransferredEvent(PrphID:5000 PrphTyp:17 LclConnState:65535 EvtCause:32 SG#:4294967295 SGID:4294967295 PriDevIDTyp:1 PriCID:46856178 NumParties:1 SecDevIDTyp:0 SecCID:2131420977 TfrgDevTyp:0 TfrdDevTyp:65535 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 PriDevID:03044004102 SecDevID:51098 TfrgDevID:51098 TfrdDevID:(null) MsgID:eCallTransferredEvent DvrKey:call.5000.2131420977ConnectedParty[1]:(ConnPtyCID:46856178 ConnPtyDevIDTyp:1 ConnPtyDevID:03044004102)) 18:39:53:476 CTIOS1-ctios Trace: [call.5000.2131420977]::FindTransferCommonDeviceID Calls [call.5000.46856178] and [call.5000.2131420977] do not appear to have a common Device. Tranferring Device [51098] is set as common device 18:39:53:476 CTIOS1-ctios Trace: [call.5000.46856178] Found CallConnection(51098.0). 18:39:53:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856178.51098]:eCallTransferredEvent,Msk(bf01a6) 18:39:53:476 CTIOS1-ctios Trace: [call.5000.46856178] Found CallConnection(51098.0). 18:39:53:476 CTIOS1-ctios Trace: Removed CallConnection(51098.0). 18:39:53:476 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856178.51098]:eCallTransferredEvent,Msk(bf01a6) 18:39:53:476 CTIOS1-ctios Trace: Added CallConnection(03044004102.1). 18:39:53:476 CTIOS1-ctios Trace: [call.5000.2131420977] Moved CallConnection[03044004102.1] from [call.5000.46856178] to [call.5000.2131420977]. 18:39:53:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856178.51098]:eCallTransferredEvent,Msk(bf01a6) 18:39:53:476 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856178.51098]:eCallTransferredEvent,Msk(bf01a6) 18:39:53:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856178.51098]:eCallEndEvent 18:39:53:476 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856178.51098]:eCallEndEvent 18:39:53:476 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856178.03044004102]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:53:477 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420977.03044004102]:eCallTransferredEvent,Msk(bf01a6) 18:39:53:477 CTIOS1-ctios Trace: >>CG:[call.5000.2131420977]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420977 CallTyp:4 ConnDevIDTyp:0 NewConnCID:2131420977 NewConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51098 NewConnDevID:03044004102 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420977) 18:39:53:477 CTIOS1-ctios Trace: >>CG:[call.5000.2131420977]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420977 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03044004102 RelDevID:03044004102 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420977) 18:39:53:477 CTIOS1-ctios Trace: >>CG:[call.5000.2131420977]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420977 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51098 MsgID:eCallClearedEvent DvrKey:call.5000.2131420977) 18:39:53:477 CTIOS1-ctios Trace: >>CG:[call.5000.2131420977]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420977 ConnDevIDTyp:1 ConnDevID:03044004102 MsgID:eCallEndEvent DvrKey:call.5000.2131420977) 18:39:53:477 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420977.03044004102]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:53:477 CTIOS1-ctios Trace: Removed CallConnection(03044004102.1). 18:39:53:477 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420977 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:53:477 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420977.03044004102]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:53:477 CTIOS1-ctios Trace: >>CG:[call.5000.46856178]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856178 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03044004102 MsgID:eCallClearedEvent DvrKey:call.5000.46856178) 18:39:53:477 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420977.03044004102]:eCallClearedEvent,Msk(3f0000) 18:39:53:477 CTIOS1-ctios Trace: >>CG:[agent.5000.42148]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:9855 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51098 AGID:42148 AGInstr:51098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42148 AGAvailStatus:0) 18:39:53:477 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420977.03044004102]:eCallEndEvent 18:39:53:477 CTIOS1-ctios Trace: [agent.5000.42148]: Current Wrapup Mode = 0 18:39:53:477 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:39:53:477 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42148]:eAgentStateEvent(eWorkReady),Msk(281b0000) 18:39:53:477 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:53:478 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.42148]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:53:513 CTIOS1-ctios Trace: >>CG:[agent.5000.42148]:eQueryAgentStatisticsConf(IID:32374345 PrphID:5000 AGExt:51098 AGID:42148 AGInstr:51098 UniqObjID:agent.5000.42148 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5118 LogdOnTimeTdy:8500 NotRdyTimeTdy:1077 AGOutCallsTdy:5 AGOutCallsTlkTimeTdy:5 AGOutCallsTimeTdy:5 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:12 HdlCallsTlkTimeTdy:2087 HdlCallsTimeTdy:2217 IncCallsHldTdy:2 IncCallsHldTimeTdy:7 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:5118 LogdOnTimeSess:8500 NotRdyTimeSess:1077 AGOutCallsSess:5 AGOutCallsTlkTimeSess:5 AGOutCallsTimeSess:5 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:12 HdlCallsTlkTimeSess:2087 HdlCallsTimeSess:2217 IncCallsHldSess:2 IncCallsHldTimeSess:7 IntCallsSess:210 IntCallsTimeSess:58 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:210 IntCallsTimeTdy:58 HdlCallsAftCallTimeSess:123 HdlCallsAftCallTimeTdy:123 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 18:39:53:513 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42148]:eOnNewAgentStatisticsEvent 18:39:53:555 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:39:53:555 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:53:555 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:53:586 CTIOS1-ctios Trace: >>CG:[call.5000.46855908]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855908 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855908 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4237163527 CallWrpupData:IPTV_1218_Productinfo ,156 NewConnDevID:42092 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855908 ecc:(...)) 18:39:53:586 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855908.4237163527]:eCallDataUpdateEvent 18:39:53:587 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855908.42092]:eCallDataUpdateEvent 18:39:53:649 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eNotReady) 18:39:53:719 CTIOS1-ctios Trace: ->RCV[F-D2-12160-9004 a=6261][agent.5000.6261]:eSetAgentStateRequest(eNotReady) 18:39:53:750 CTIOS1-ctios Trace: [call.5000.46855852] Found CallConnection(42203.0) for device 42203. 18:39:53:750 CTIOS1-ctios Trace: [call.5000.46855852] Found CallConnection(42203.0) for device 42203. 18:39:53:752 CTIOS1-ctios Trace: >>CG:[call.5000.46855852]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855852 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42203 RelDevID:42203 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855852) 18:39:53:752 CTIOS1-ctios Trace: >>CG:[call.5000.46855852]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855852 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:4235303252 RelDevID:4235303252 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855852) 18:39:53:752 CTIOS1-ctios Trace: >>CG:[call.5000.46855852]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855852 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:4235303252 MsgID:eCallClearedEvent DvrKey:call.5000.46855852) 18:39:53:753 CTIOS1-ctios Trace: >>CG:[agent.5000.48507]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10678 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42203 AGID:48507 AGInstr:42203 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48507 AGAvailStatus:0) 18:39:53:753 CTIOS1-ctios Trace: [agent.5000.48507]: Current Wrapup Mode = 3 18:39:53:753 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855852.4235303252]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:53:753 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855852.42203]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:53:753 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855852.42203]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:53:753 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855852.4235303252]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:53:753 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855852.42203]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:53:753 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855852.42203]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:53:753 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855852.4235303252]:eCallClearedEvent,Msk(3f0000) 18:39:53:753 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855852.42203]:eCallClearedEvent,Msk(3f0000) 18:39:53:753 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855852.42203]:eCallClearedEvent,Msk(3f0000) 18:39:53:753 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:53:753 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:53:753 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:53:753 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:53:753 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:53:753 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:53:754 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:53:754 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:53:754 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:53:793 CTIOS1-ctios Trace: >>CG:[call.5000.154710032]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154710032 CallTyp:10 ConnDevIDTyp:0 NewConnCID:154710032 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:9703424199008 ConnDevID:21133 NewConnDevID:21133 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154710032) 18:39:53:793 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710032.21133]:eCallDataUpdateEvent,Msk(bf0002) 18:39:53:793 CTIOS1-ctios Trace: >>CG:[call.5000.154710032]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710032 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:21133 CallngDevID:21133 CalldDevID:9703424199008 MsgID:eCallOriginatedEvent DvrKey:call.5000.154710032) 18:39:53:794 CTIOS1-ctios Trace: [call.5000.154710032] Found CallConnection(21133.0) for device 21133. 18:39:53:794 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710032.21133]:eCallOriginatedEvent,Msk(bf0002) 18:39:53:794 CTIOS1-ctios Trace: >>CG:[call.5000.154710032]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154710032 CallTyp:9 ConnDevIDTyp:0 NewConnCID:154710032 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:21133 NewConnDevID:21133 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154710032) 18:39:53:794 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710032.21133]:eCallDataUpdateEvent,Msk(bf0002) 18:39:53:794 CTIOS1-ctios Trace: >>CG:[call.5000.154710032]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:154710032 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:9703424199008 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.154710032 Trnk#:0 TrnkGrp#:0) 18:39:53:813 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:0) 18:39:53:813 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:39:53:813 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:53:813 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:53:813 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:53:813 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:53:814 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:53:814 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:53:814 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:53:814 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:53:814 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:53:814 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:39:53:875 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207925 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207925 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7992026) 18:39:53:875 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207926 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207926 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7992027) 18:39:53:878 CTIOS1-ctios Trace: >>CG:[agent.5000.6261]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:5929 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21207 AGID:6261 AGInstr:21207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6261 AGAvailStatus:0) 18:39:53:878 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6261]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:53:878 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][agent.5000.6261]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:53:878 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6261]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:53:880 CTIOS1-ctios Trace: >>CG:[agent.5000.6261]:eSetAgentStateConf(UniqObjID:agent.5000.6261 MsgID:eSetAgentStateConf TgtCILClntID:F-D2-12160-9004) 18:39:53:881 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][agent.5000.6261]:eSetAgentStateConf 18:39:53:906 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:53:906 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:53:906 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:53:906 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:53:906 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:53:906 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:53:906 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:53:906 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:53:921 CTIOS1-ctios Trace: [call.5000.46855916] Found CallConnection(51014.0) for device 51014. 18:39:53:922 CTIOS1-ctios Trace: [call.5000.46855916] Found CallConnection(51014.0) for device 51014. 18:39:53:923 CTIOS1-ctios Trace: >>CG:[call.5000.46855916]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855916 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51014 RelDevID:51014 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855916) 18:39:53:923 CTIOS1-ctios Trace: >>CG:[call.5000.46855916]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855916 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:3002110906 RelDevID:3002110906 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855916) 18:39:53:923 CTIOS1-ctios Trace: >>CG:[call.5000.46855916]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855916 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:3002110906 MsgID:eCallClearedEvent DvrKey:call.5000.46855916) 18:39:53:923 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855916.3002110906]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:53:923 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855916.51014]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:53:923 CTIOS1-ctios Trace: <-SND[GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855916.51014]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:53:923 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855916.3002110906]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:53:923 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855916.51014]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:53:923 CTIOS1-ctios Trace: <-SND[GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855916.51014]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:53:923 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855916.3002110906]:eCallClearedEvent,Msk(3f0000) 18:39:53:923 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855916.51014]:eCallClearedEvent,Msk(3f0000) 18:39:53:923 CTIOS1-ctios Trace: <-SND[GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855916.51014]:eCallClearedEvent,Msk(3f0000) 18:39:53:933 CTIOS1-ctios Trace: >>CG:[agent.5000.10520]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:3 SGID:9786 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:7920 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51014 AGID:10520 AGInstr:51014 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10520 AGAvailStatus:0) 18:39:53:933 CTIOS1-ctios Trace: [agent.5000.10520]: Current Wrapup Mode = 0 18:39:53:933 CTIOS1-ctios Trace: [call.5000.46855916.51014] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:53:933 CTIOS1-ctios Trace: <-SND[GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3)][call.5000.46855916.51014]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:53:933 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10520]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:53:933 CTIOS1-ctios Trace: <-SND[GF-D7-54EC-23-2068-dotNET_Sess(31914638)_EvtThd(3)][agent.5000.10520]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:53:933 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10520]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:53:933 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10520]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:53:949 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:634 SVCID:6086 SG#:635 SGID:6079 SGPri:0 MonID:0 NumNamVars:9 NumNamArrs:4 MRDID:1 AGInstr:21249 ANI:2135304195 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207712 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207712 RCallKeySeq#:1 CallTypIDTag:5112 PreCallIIDTag:7991697) 18:39:53:949 CTIOS1-ctios Trace: <-SND[ITSD-South-904-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:53:980 CTIOS1-ctios Trace: >>CG:[agent.5000.9001]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7081 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21249 AGID:9001 AGInstr:21249 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9001 AGAvailStatus:0) 18:39:53:980 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9001]:eAgentStateEvent(eReserved),Msk(0) 18:39:53:980 CTIOS1-ctios Trace: <-SND[ITSD-South-904-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9001]:eAgentStateEvent(eReserved),Msk(0) 18:39:53:996 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:400 SVCID:5032 SG#:500 SGID:5041 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21265 ANI:418849433 UsrToUsrInfo:(null) Dialed#:81121 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207128 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207128 RCallKeySeq#:4 CallTypIDTag:5035 PreCallIIDTag:7991258) 18:39:54:009 CTIOS1-ctios Trace: >>CG:[call.5000.46856344]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856344 CallTyp:6 ConnDevIDTyp:1 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:9103066272871 DNIS:42669 ConnDevID:9103066272871 MsgID:eCallBeginEvent DvrKey:call.5000.46856344) 18:39:54:009 CTIOS1-ctios Trace: >>CG:[call.5000.46856344]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856344 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:9103066272871 AlrtgDevID:(null) CallngDevID:9103066272871 CalldDevID:42669 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856344 Trnk#:0 TrnkGrp#:0) 18:39:54:009 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856344 18:39:54:009 CTIOS1-ctios Trace: [call.5000.46856344]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 9103066272871. 18:39:54:009 CTIOS1-ctios Trace: CallConnection(9103066272871.1) created AgentObject (Device) for DeviceID(9103066272871). 18:39:54:009 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:54:009 CTIOS1-ctios Trace: Added CallConnection(9103066272871.1). 18:39:54:009 CTIOS1-ctios Trace: [call.5000.46856344]::CreateCallConnection(): CallConnection(9103066272871.1) created successfully. 18:39:54:010 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856344.9103066272871]:eCallBeginEvent 18:39:54:010 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856344.9103066272871]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:54:010 CTIOS1-ctios Trace: >>CG:[call.5000.46856344]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856344 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:420 SGID:8583 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:9103066272871 AlrtgDevID:42669 CallngDevID:9103066272871 CalldDevID:42669 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856344 Trnk#:0 TrnkGrp#:0) 18:39:54:010 CTIOS1-ctios Trace: ->RCV[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4) a=48020][agent.5000.48020]:eSetAgentStateRequest(eAvailable) 18:39:54:010 CTIOS1-ctios Trace: [call.5000.46856344] Found CallConnection(9103066272871.1) for device 9103066272871. 18:39:54:010 CTIOS1-ctios Trace: [call.5000.46856344]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42669. 18:39:54:010 CTIOS1-ctios Trace: [call.5000.46856344] CallConnection(9103066272871.1) found DeviceID(42669) AgentID(48661). 18:39:54:010 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:54:010 CTIOS1-ctios Trace: Added CallConnection(9103066272871.1). 18:39:54:010 CTIOS1-ctios Trace: [call.5000.46856344]::CreateCallConnection(): CallConnection(9103066272871.1) created successfully. 18:39:54:011 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856344.42669]:eCallBeginEvent 18:39:54:011 CTIOS1-ctios Trace: [call.5000.2131420972.42669] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:39:54:011 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856344.42669]:eCallBeginEvent 18:39:54:011 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856344.9103066272871]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:54:011 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420972.42669]:eButtonEnablementMaskChange,Msk(3c0000) 18:39:54:011 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856344.42669]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:39:54:011 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856344.42669]:eCallDeliveredEvent(LCS:Unknown),Msk(3c0001) 18:39:54:027 CTIOS1-ctios Trace: >>CG:[agent.5000.9528]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:8989 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21265 AGID:9528 AGInstr:21265 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9528 AGAvailStatus:0) 18:39:54:027 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9528]:eAgentStateEvent(eReserved),Msk(0) 18:39:54:027 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9528]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:54:037 CTIOS1-ctios Trace: >>CG:[call.5000.154710049]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154710049 CallTyp:2 ConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 ANI:2135304195 DNIS:21249 Dialed#:45433 ConnDevID:2135304195 RCallKeyDay:151314 RCallKeyCID:207712 MsgID:eCallBeginEvent DvrKey:call.5000.154710049 ecc:(...) ICMEntUniqID:icm.151314.207712 RCallKeySeq#:2) 18:39:54:037 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154710049 18:39:54:037 CTIOS1-ctios Trace: >>CG:[call.5000.154710049]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154710049 ConnDevIDTyp:1 SVC#:634 SVCID:6086 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:2135304195 AlrtgDevID:(null) CallngDevID:2135304195 CalldDevID:21249 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154710049 Trnk#:0 TrnkGrp#:0) 18:39:54:037 CTIOS1-ctios Trace: [call.5000.154710049]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 2135304195. 18:39:54:037 CTIOS1-ctios Trace: CallConnection(2135304195.1) created AgentObject (Device) for DeviceID(2135304195). 18:39:54:037 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:54:037 CTIOS1-ctios Trace: Added CallConnection(2135304195.1). 18:39:54:037 CTIOS1-ctios Trace: [call.5000.154710049]::CreateCallConnection(): CallConnection(2135304195.1) created successfully. 18:39:54:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710049.2135304195]:eCallBeginEvent 18:39:54:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710049.2135304195]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:54:038 CTIOS1-ctios Trace: >>CG:[call.5000.154710049]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154710049 ConnDevIDTyp:1 SVC#:634 SVCID:6086 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:635 SGID:6079 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:2135304195 AlrtgDevID:21249 CallngDevID:2135304195 CalldDevID:21249 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154710049 Trnk#:0 TrnkGrp#:0) 18:39:54:038 CTIOS1-ctios Trace: [call.5000.154710049] Found CallConnection(2135304195.1) for device 2135304195. 18:39:54:038 CTIOS1-ctios Trace: [call.5000.154710049]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21249. 18:39:54:038 CTIOS1-ctios Trace: [call.5000.154710049] CallConnection(2135304195.1) found DeviceID(21249) AgentID(9001). 18:39:54:038 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:54:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420978]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420978 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41176 ConnDevID:41176 MsgID:eCallBeginEvent DvrKey:call.5000.2131420978) 18:39:54:038 CTIOS1-ctios Trace: Added CallConnection(2135304195.1). 18:39:54:038 CTIOS1-ctios Trace: [call.5000.154710049]::CreateCallConnection(): CallConnection(2135304195.1) created successfully. 18:39:54:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420978]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420978 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41176 CallngDevID:41176 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420978) 18:39:54:038 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710049.21249]:eCallBeginEvent 18:39:54:038 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420978 18:39:54:038 CTIOS1-ctios Trace: [call.5000.2131420978] CallConnection(41176.0) found DeviceID(41176) AgentID(). 18:39:54:038 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:54:038 CTIOS1-ctios Trace: Added CallConnection(41176.0). 18:39:54:038 CTIOS1-ctios Trace: [call.5000.2131420978]::CreateCallConnection(): CallConnection(41176.0) created successfully. 18:39:54:038 CTIOS1-ctios Trace: <-SND[ITSD-South-904-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710049.21249]:eCallBeginEvent 18:39:54:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710049.2135304195]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:54:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710049.21249]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:54:039 CTIOS1-ctios Trace: <-SND[ITSD-South-904-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710049.21249]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:54:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420978.41176]:eCallBeginEvent,Msk(bf0002) 18:39:54:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420978.41176]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:54:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420978]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420978 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420978 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41176 NewConnDevID:41176 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420978) 18:39:54:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420978]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420978 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41176 CallngDevID:41176 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420978) 18:39:54:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420978]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420978 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420978 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41176 NewConnDevID:41176 RCallKeyDay:151314 RCallKeyCID:207925 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420978 ICMEntUniqID:icm.151314.207925 RCallKeySeq#:1) 18:39:54:039 CTIOS1-ctios Trace: [call.5000.2131420978] Found CallConnection(41176.0) for device 41176. 18:39:54:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420978.41176]:eCallDataUpdateEvent,Msk(bf0002) 18:39:54:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420978.41176]:eCallOriginatedEvent,Msk(bf0002) 18:39:54:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420978.41176]:eCallDataUpdateEvent,Msk(bf0002) 18:39:54:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420978]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420978 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41176 AlrtgDevID: CallngDevID:41176 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420978 Trnk#:0 TrnkGrp#:0) 18:39:54:039 CTIOS1-ctios Trace: [call.5000.2131420978] Found CallConnection(41176.0) for device 41176. 18:39:54:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420978.41176]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:54:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420978]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420978 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41176 AlrtgDevID:51044 CallngDevID:41176 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420978 Trnk#:0 TrnkGrp#:0) 18:39:54:040 CTIOS1-ctios Trace: [call.5000.2131420978] Found CallConnection(41176.0) for device 41176. 18:39:54:040 CTIOS1-ctios Trace: [call.5000.2131420978]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:54:040 CTIOS1-ctios Trace: [call.5000.2131420978] CallConnection(41176.0) found DeviceID(51044) AgentID(05230). 18:39:54:040 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:54:040 CTIOS1-ctios Trace: Added CallConnection(41176.0). 18:39:54:040 CTIOS1-ctios Trace: [call.5000.2131420978]::CreateCallConnection(): CallConnection(41176.0) created successfully. 18:39:54:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420978]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420978 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420978 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41176 NewConnDevID:41176 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420978 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105193))) 18:39:54:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420978]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420978 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41176 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420978 Trnk#:0 TrnkGrp#:0) 18:39:54:041 CTIOS1-ctios Trace: [call.5000.2131420978] Found CallConnection(41176.0). 18:39:54:041 CTIOS1-ctios Trace: [call.5000.2131420978] Found CallConnection(41176.0). 18:39:54:041 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:54:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420978.51044]:eCallBeginEvent 18:39:54:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420978.41176]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:54:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420978]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420978 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420978) 18:39:54:041 CTIOS1-ctios Trace: [call.5000.2131420978] Found CallConnection(51044.0). 18:39:54:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420978.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:54:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420978.41176]:eCallDataUpdateEvent,Msk(bf0002) 18:39:54:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420979]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420979 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41177 ConnDevID:41177 MsgID:eCallBeginEvent DvrKey:call.5000.2131420979) 18:39:54:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420978.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:54:041 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420979 18:39:54:041 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420978.41176]:eCallEstablishedEvent,Msk(bf01a6) 18:39:54:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420979]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420979 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41177 CallngDevID:41177 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420979) 18:39:54:041 CTIOS1-ctios Trace: [call.5000.2131420979] CallConnection(41177.0) found DeviceID(41177) AgentID(). 18:39:54:041 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:54:041 CTIOS1-ctios Trace: Added CallConnection(41177.0). 18:39:54:041 CTIOS1-ctios Trace: [call.5000.2131420979]::CreateCallConnection(): CallConnection(41177.0) created successfully. 18:39:54:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420978.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:54:042 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:54:042 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:54:042 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:54:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420978.41176]: eCallHeldEvent,Msk(bf0126) 18:39:54:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420978.51044]: eCallHeldEvent,Msk(bf000a) 18:39:54:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420979.41177]:eCallBeginEvent,Msk(bf0002) 18:39:54:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420979.41177]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:54:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420979]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420979 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420979 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41177 NewConnDevID:41177 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420979) 18:39:54:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420979]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420979 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41177 CallngDevID:41177 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420979) 18:39:54:043 CTIOS1-ctios Trace: [call.5000.2131420979] Found CallConnection(41177.0) for device 41177. 18:39:54:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420979]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420979 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420979 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41177 NewConnDevID:41177 RCallKeyDay:151314 RCallKeyCID:207926 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420979 ICMEntUniqID:icm.151314.207926 RCallKeySeq#:1) 18:39:54:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420979.41177]:eCallDataUpdateEvent,Msk(bf0002) 18:39:54:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420979]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420979 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41177 AlrtgDevID: CallngDevID:41177 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420979 Trnk#:0 TrnkGrp#:0) 18:39:54:044 CTIOS1-ctios Trace: [call.5000.2131420979] Found CallConnection(41177.0) for device 41177. 18:39:54:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420979.41177]:eCallOriginatedEvent,Msk(bf0002) 18:39:54:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420979]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420979 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41177 AlrtgDevID:51023 CallngDevID:41177 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420979 Trnk#:0 TrnkGrp#:0) 18:39:54:044 CTIOS1-ctios Trace: [call.5000.2131420979] Found CallConnection(41177.0) for device 41177. 18:39:54:044 CTIOS1-ctios Trace: [call.5000.2131420979]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:54:044 CTIOS1-ctios Trace: [call.5000.2131420979] CallConnection(41177.0) found DeviceID(51023) AgentID(33632). 18:39:54:044 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:54:044 CTIOS1-ctios Trace: Added CallConnection(41177.0). 18:39:54:044 CTIOS1-ctios Trace: [call.5000.2131420979]::CreateCallConnection(): CallConnection(41177.0) created successfully. 18:39:54:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420979.41177]:eCallDataUpdateEvent,Msk(bf0002) 18:39:54:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420979.41177]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:54:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420979.51023]:eCallBeginEvent 18:39:54:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420979.41177]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:54:045 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420979.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:54:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420979]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420979 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420979 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41177 NewConnDevID:41177 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420979 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105193))) 18:39:54:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420979.41177]:eCallDataUpdateEvent,Msk(bf0002) 18:39:54:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420979.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:54:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420979]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420979 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41177 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420979 Trnk#:0 TrnkGrp#:0) 18:39:54:056 CTIOS1-ctios Trace: [call.5000.2131420979] Found CallConnection(41177.0). 18:39:54:056 CTIOS1-ctios Trace: [call.5000.2131420979] Found CallConnection(41177.0). 18:39:54:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420979.41177]:eCallEstablishedEvent,Msk(bf01a6) 18:39:54:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420979.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:54:065 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:54:065 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:54:066 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:54:066 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:54:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420979]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420979 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420979) 18:39:54:066 CTIOS1-ctios Trace: [call.5000.2131420979] Found CallConnection(51023.0). 18:39:54:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420979.41177]: eCallHeldEvent,Msk(bf0126) 18:39:54:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420979.51023]: eCallHeldEvent,Msk(bf000a) 18:39:54:097 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9860 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42245 AGID:48020 AGInstr:42245 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48020 AGAvailStatus:1) 18:39:54:097 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:54:097 CTIOS1-ctios Trace: >>CG:[agent.5000.48020]:eSetAgentStateConf(UniqObjID:agent.5000.48020 MsgID:eSetAgentStateConf TgtCILClntID:GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)) 18:39:54:097 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:54:097 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:54:097 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:54:097 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:54:097 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:54:098 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:54:098 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:54:098 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:54:098 CTIOS1-ctios Trace: <-SND[GI7-27-3F59-2280-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48020]:eSetAgentStateConf 18:39:54:098 CTIOS1-ctios Trace: >>CG:[call.5000.46856344]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856344 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856344 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ANI:103066272871 ConnDevID:9103066272871 NewConnDevID:9103066272871 RCallKeyDay:151314 RCallKeyCID:202420 CustPh#:103066272871 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856344 ecc:(...) ICMEntUniqID:icm.151314.202420 RCallKeySeq#:1) 18:39:54:098 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856344.9103066272871]:eCallDataUpdateEvent,Msk(bf0002) 18:39:54:098 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856344.42669]:eCallDataUpdateEvent,Msk(3c0001) 18:39:54:099 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856344.42669]:eCallDataUpdateEvent,Msk(3c0001) 18:39:54:102 CTIOS1-ctios Trace: >>CG:[call.5000.2131420978]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420978 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420978 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41176 NewConnDevID:41176 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420978 ecc:(...)) 18:39:54:102 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420978.41176]:eCallDataUpdateEvent,Msk(bf0126) 18:39:54:102 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420978.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:54:103 CTIOS1-ctios Trace: >>CG:[call.5000.46856344]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856344 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856344 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ConnDevID:9103066272871 NewConnDevID:9103066272871 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856344 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105193))) 18:39:54:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856344.9103066272871]:eCallDataUpdateEvent,Msk(bf0002) 18:39:54:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856344.42669]:eCallDataUpdateEvent,Msk(3c0001) 18:39:54:104 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856344.42669]:eCallDataUpdateEvent,Msk(3c0001) 18:39:54:104 CTIOS1-ctios Trace: >>CG:[call.5000.46856344]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856344 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:420 SGID:8583 AnsDevTyp:0 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42669 CallngDevID:9103066272871 CalldDevID:42669 LstRedirDevID:(null) AnsDevID:42669 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856344 Trnk#:0 TrnkGrp#:0) 18:39:54:104 CTIOS1-ctios Trace: [call.5000.46856344] Found CallConnection(9103066272871.1). 18:39:54:104 CTIOS1-ctios Trace: [call.5000.46856344] Found CallConnection(9103066272871.1). 18:39:54:104 CTIOS1-ctios Trace: [call.5000.2131420972.42669] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1800 18:39:54:104 CTIOS1-ctios Trace: [call.5000.2131420972.42669] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c1a40 18:39:54:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856344.9103066272871]:eCallEstablishedEvent,Msk(bf01a6) 18:39:54:104 CTIOS1-ctios Trace: [call.5000.46856344] Found CallConnection(42669.0) for device 42669. 18:39:54:104 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420972.42669]:eButtonEnablementMaskChange,Msk(3c1800) 18:39:54:105 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420972.42669]:eButtonEnablementMaskChange,Msk(3c1a40) 18:39:54:105 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856344.42669]:eCallEstablishedEvent,Msk(3c1a40) 18:39:54:105 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856344.42669]:eCallEstablishedEvent,Msk(3c1a40) 18:39:54:106 CTIOS1-ctios Trace: >>CG:[call.5000.2131420979]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420979 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420979 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41177 NewConnDevID:41177 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420979 ecc:(...)) 18:39:54:106 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420979.41177]:eCallDataUpdateEvent,Msk(bf0126) 18:39:54:106 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420979.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:54:127 CTIOS1-ctios Trace: [call.5000.46856344] Found CallConnection(42669.0) for device 42669. 18:39:54:145 CTIOS1-ctios Trace: >>CG:[call.5000.198845571]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845571 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:418849433 DNIS:21265 Dialed#:81121 ConnDevID:418849433 RCallKeyDay:151314 RCallKeyCID:207128 MsgID:eCallBeginEvent DvrKey:call.5000.198845571 ecc:(...) ICMEntUniqID:icm.151314.207128 RCallKeySeq#:5) 18:39:54:145 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845571 18:39:54:145 CTIOS1-ctios Trace: >>CG:[call.5000.198845571]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845571 ConnDevIDTyp:1 SVC#:400 SVCID:5032 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:418849433 AlrtgDevID:(null) CallngDevID:418849433 CalldDevID:21265 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845571 Trnk#:0 TrnkGrp#:0) 18:39:54:145 CTIOS1-ctios Trace: [call.5000.198845571]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 418849433. 18:39:54:145 CTIOS1-ctios Trace: CallConnection(418849433.1) created AgentObject (Device) for DeviceID(418849433). 18:39:54:145 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:54:145 CTIOS1-ctios Trace: Added CallConnection(418849433.1). 18:39:54:145 CTIOS1-ctios Trace: [call.5000.198845571]::CreateCallConnection(): CallConnection(418849433.1) created successfully. 18:39:54:146 CTIOS1-ctios Trace: >>CG:[call.5000.198845571]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845571 ConnDevIDTyp:1 SVC#:400 SVCID:5032 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:500 SGID:5041 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:418849433 AlrtgDevID:21265 CallngDevID:418849433 CalldDevID:21265 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845571 Trnk#:0 TrnkGrp#:0) 18:39:54:146 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845571.418849433]:eCallBeginEvent 18:39:54:146 CTIOS1-ctios Trace: [call.5000.198845571] Found CallConnection(418849433.1) for device 418849433. 18:39:54:146 CTIOS1-ctios Trace: [call.5000.198845571]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21265. 18:39:54:146 CTIOS1-ctios Trace: [call.5000.198845571] CallConnection(418849433.1) found DeviceID(21265) AgentID(9528). 18:39:54:146 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:54:146 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845571.418849433]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:54:146 CTIOS1-ctios Trace: Added CallConnection(418849433.1). 18:39:54:146 CTIOS1-ctios Trace: [call.5000.198845571]::CreateCallConnection(): CallConnection(418849433.1) created successfully. 18:39:54:146 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845571.21265]:eCallBeginEvent 18:39:54:146 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845571.418849433]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:54:146 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845571.21265]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:54:158 CTIOS1-ctios Trace: >>CG:[call.5000.2131420972]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420972 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42669 RelDevID:42669 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420972) 18:39:54:158 CTIOS1-ctios Trace: [call.5000.2131420972.42669] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:39:54:158 CTIOS1-ctios Trace: [call.5000.46856344.42669] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:39:54:158 CTIOS1-ctios Trace: >>CG:[call.5000.2131420972]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420972 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41138 RelDevID:41138 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420972) 18:39:54:159 CTIOS1-ctios Trace: >>CG:[call.5000.2131420972]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420972 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41138 MsgID:eCallClearedEvent DvrKey:call.5000.2131420972) 18:39:54:159 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420972.41138]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:54:159 CTIOS1-ctios Trace: >>CG:[call.5000.2131420972]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420972 ConnDevIDTyp:0 ConnDevID:41138 MsgID:eCallEndEvent DvrKey:call.5000.2131420972) 18:39:54:159 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420972.42669]:eButtonEnablementMaskChange,Msk(3c0000) 18:39:54:159 CTIOS1-ctios Trace: [call.5000.2131420972.42669] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0x3c0000 18:39:54:159 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856344.42669]:eButtonEnablementMaskChange,Msk(bf01a6) 18:39:54:159 CTIOS1-ctios Trace: [call.5000.46856344.42669] UpdateEnablementMask::Firing a ButtonEnablementMaskChange with mask 0xbf01a6 18:39:54:159 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420972.42669]:eCallConnectionClearedEvent,Msk(3c0000) 18:39:54:159 CTIOS1-ctios Trace: Removed CallConnection(41138.0). 18:39:54:159 CTIOS1-ctios Trace: Removed CallConnection(42669.0). 18:39:54:159 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420972 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:54:159 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420972.42669]:eCallConnectionClearedEvent,Msk(3c0000) 18:39:54:159 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420972.41138]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:54:159 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420972.42669]:eCallConnectionClearedEvent,Msk(3c0000) 18:39:54:159 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420972.42669]:eCallConnectionClearedEvent,Msk(3c0000) 18:39:54:159 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420972.41138]:eCallClearedEvent,Msk(3f0000) 18:39:54:159 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420972.42669]:eCallClearedEvent,Msk(3c0000) 18:39:54:159 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420972.42669]:eCallClearedEvent,Msk(3c0000) 18:39:54:159 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420972.41138]:eCallEndEvent 18:39:54:159 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420972.42669]:eButtonEnablementMaskChange,Msk(3c0000) 18:39:54:160 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856344.42669]:eButtonEnablementMaskChange,Msk(bf01a6) 18:39:54:160 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420972.42669]:eCallEndEvent 18:39:54:160 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.2131420972.42669]:eCallEndEvent 18:39:54:189 CTIOS1-ctios Trace: >>CG:[agent.5000.48661]:eQueryAgentStatisticsConf(IID:32374349 PrphID:5000 AGExt:42669 AGID:48661 AGInstr:42669 UniqObjID:agent.5000.48661 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:121 LogdOnTimeTdy:8209 NotRdyTimeTdy:142 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:118 LogdOnTimeSess:8081 NotRdyTimeSess:124 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:73 AutoOutCallsTlkTimeSess:4229 AutoOutCallsTimeSess:5689 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:73 AutoOutCallsTlkTimeTdy:4229 AutoOutCallsTimeTdy:5689 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeS 18:39:54:189 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48661]:eOnNewAgentStatisticsEvent 18:39:54:284 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:200 SVCID:5001 SG#:300 SGID:5002 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42106 ANI:03236444218 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207537 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207537 RCallKeySeq#:1 CallTypIDTag:5004 PreCallIIDTag:7991397) 18:39:54:284 CTIOS1-ctios Trace: <-SND[GM1-130-9D2A-4416-2564][]:eAgentPrecallEvent 18:39:54:287 CTIOS1-ctios Trace: ->RCV[F-D2-12160-9004 a=6261][agent.5000.6261]:eSetAgentStateRequest(eAvailable) 18:39:54:315 CTIOS1-ctios Trace: >>CG:[agent.5000.5242]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7754 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42106 AGID:5242 AGInstr:42106 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.5242 AGAvailStatus:0) 18:39:54:315 CTIOS1-ctios Trace: <-SND[GM1-130-9D2A-4416-2564][agent.5000.5242]:eAgentStateEvent(eReserved),Msk(0) 18:39:54:315 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5242]:eAgentStateEvent(eReserved),Msk(0) 18:39:54:315 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5242]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:54:315 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5242]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:54:315 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5242]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:54:315 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5242]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:54:316 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5242]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:54:316 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5242]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:54:316 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5242]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:54:346 CTIOS1-ctios Trace: >>CG:[call.5000.46856347]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856347 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:03236444218 DNIS:42106 Dialed#:45233 ConnDevID:03236444218 RCallKeyDay:151314 RCallKeyCID:207537 MsgID:eCallBeginEvent DvrKey:call.5000.46856347 ecc:(...) ICMEntUniqID:icm.151314.207537 RCallKeySeq#:2) 18:39:54:346 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856347 18:39:54:346 CTIOS1-ctios Trace: >>CG:[call.5000.46856347]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856347 ConnDevIDTyp:1 SVC#:200 SVCID:5001 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03236444218 AlrtgDevID:(null) CallngDevID:03236444218 CalldDevID:42106 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856347 Trnk#:0 TrnkGrp#:0) 18:39:54:346 CTIOS1-ctios Trace: [call.5000.46856347]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03236444218. 18:39:54:346 CTIOS1-ctios Trace: CallConnection(03236444218.1) created AgentObject (Device) for DeviceID(03236444218). 18:39:54:346 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:54:346 CTIOS1-ctios Trace: Added CallConnection(03236444218.1). 18:39:54:346 CTIOS1-ctios Trace: [call.5000.46856347]::CreateCallConnection(): CallConnection(03236444218.1) created successfully. 18:39:54:346 CTIOS1-ctios Trace: >>CG:[call.5000.46856347]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856347 ConnDevIDTyp:1 SVC#:200 SVCID:5001 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:300 SGID:5002 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03236444218 AlrtgDevID:42106 CallngDevID:03236444218 CalldDevID:42106 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856347 Trnk#:0 TrnkGrp#:0) 18:39:54:346 CTIOS1-ctios Trace: [call.5000.46856347] Found CallConnection(03236444218.1) for device 03236444218. 18:39:54:346 CTIOS1-ctios Trace: [call.5000.46856347]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42106. 18:39:54:346 CTIOS1-ctios Trace: [call.5000.46856347] CallConnection(03236444218.1) found DeviceID(42106) AgentID(5242). 18:39:54:346 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:54:346 CTIOS1-ctios Trace: Added CallConnection(03236444218.1). 18:39:54:346 CTIOS1-ctios Trace: [call.5000.46856347]::CreateCallConnection(): CallConnection(03236444218.1) created successfully. 18:39:54:347 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856347.03236444218]:eCallBeginEvent 18:39:54:347 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856347.03236444218]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:54:347 CTIOS1-ctios Trace: <-SND[GM1-130-9D2A-4416-2564][call.5000.46856347.42106]:eCallBeginEvent 18:39:54:347 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856347.42106]:eCallBeginEvent 18:39:54:347 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856347.03236444218]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:54:347 CTIOS1-ctios Trace: <-SND[GM1-130-9D2A-4416-2564][call.5000.46856347.42106]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:54:347 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856347.42106]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:54:348 CTIOS1-ctios Trace: >>CG:[agent.5000.6261]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:5929 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21207 AGID:6261 AGInstr:21207 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6261 AGAvailStatus:1) 18:39:54:348 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6261]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:54:348 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][agent.5000.6261]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:54:349 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6261]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:54:349 CTIOS1-ctios Trace: >>CG:[agent.5000.6261]:eSetAgentStateConf(UniqObjID:agent.5000.6261 MsgID:eSetAgentStateConf TgtCILClntID:F-D2-12160-9004) 18:39:54:349 CTIOS1-ctios Trace: <-SND[F-D2-12160-9004][agent.5000.6261]:eSetAgentStateConf 18:39:54:366 CTIOS1-ctios Trace: >>CG:[call.5000.46856344]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856344 CallTyp:34 ConnDevIDTyp:1 NewConnCID:46856344 NewConnDevIDTyp:1 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:23 CmpgnID:5038 QryRuleID:5041 ConnDevID:9103066272871 NewConnDevID:9103066272871 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856344 ecc:(...)) 18:39:54:366 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856344.9103066272871]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:54:366 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856344.42669]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:54:366 CTIOS1-ctios Trace: <-SND[GN2-100-4FA1-4744-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856344.42669]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:54:505 CTIOS1-ctios Trace: >>CG:[call.5000.2131420979]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420979 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420979) 18:39:54:505 CTIOS1-ctios Trace: >>CG:[call.5000.2131420979]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420979 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41177 RelDevID:41177 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420979) 18:39:54:505 CTIOS1-ctios Trace: >>CG:[call.5000.2131420979]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420979 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41177 MsgID:eCallClearedEvent DvrKey:call.5000.2131420979) 18:39:54:505 CTIOS1-ctios Trace: >>CG:[call.5000.2131420979]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420979 ConnDevIDTyp:0 ConnDevID:41177 MsgID:eCallEndEvent DvrKey:call.5000.2131420979) 18:39:54:505 CTIOS1-ctios Trace: Removed CallConnection(41177.0). 18:39:54:505 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:54:505 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420979 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:54:505 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:54:505 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420979.41177]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:54:506 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420979.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:54:506 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420979.41177]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:54:506 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420979.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:54:506 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420979.41177]:eCallClearedEvent,Msk(3f0000) 18:39:54:506 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420979.51023]:eCallClearedEvent,Msk(3f0000) 18:39:54:506 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420979.41177]:eCallEndEvent 18:39:54:506 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420979.51023]:eCallEndEvent 18:39:54:506 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:54:506 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:54:506 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:54:517 CTIOS1-ctios Trace: >>CG:[call.5000.2131420978]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420978 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420978) 18:39:54:517 CTIOS1-ctios Trace: >>CG:[call.5000.2131420978]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420978 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41176 RelDevID:41176 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420978) 18:39:54:517 CTIOS1-ctios Trace: >>CG:[call.5000.2131420978]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420978 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41176 MsgID:eCallClearedEvent DvrKey:call.5000.2131420978) 18:39:54:517 CTIOS1-ctios Trace: >>CG:[call.5000.2131420978]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420978 ConnDevIDTyp:0 ConnDevID:41176 MsgID:eCallEndEvent DvrKey:call.5000.2131420978) 18:39:54:517 CTIOS1-ctios Trace: Removed CallConnection(41176.0). 18:39:54:517 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:54:517 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420978 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:54:517 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:54:517 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420978.41176]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:54:517 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420978.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:54:517 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420978.41176]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:54:517 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420978.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:54:517 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420978.41176]:eCallClearedEvent,Msk(3f0000) 18:39:54:518 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420978.51044]:eCallClearedEvent,Msk(3f0000) 18:39:54:518 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420978.41176]:eCallEndEvent 18:39:54:518 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420978.51044]:eCallEndEvent 18:39:54:518 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:54:518 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:54:518 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:54:538 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32374351 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:6001 LogdOnTimeTdy:9433 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:6001 LogdOnTimeSess:9433 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:54:550 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32374352 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5170 LogdOnTimeTdy:9528 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:346 LogdOnTimeSess:782 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:54:550 CTIOS1-ctios Trace: >>CG:[agent.5000.48224]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10156 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42144 AGID:48224 AGInstr:42144 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48224 AGAvailStatus:0) 18:39:54:550 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:54:550 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:54:550 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:54:551 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:54:551 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:54:551 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:54:551 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:54:551 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:54:583 CTIOS1-ctios Trace: [call.5000.46856331] Found CallConnection(51081.0) for device 51081. 18:39:54:589 CTIOS1-ctios Trace: >>CG:[call.5000.46856331]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856331 ConnDevIDTyp:1 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:9752 SGID:5000 AnsDevTyp:70 LineHdl:0 LineTyp:7 SGPri:0 MonID:0 ConnDevID:03002023359 CallngDevID:51081 CalldDevID:9903002023359 LstRedirDevID:(null) AnsDevID:03002023359 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856331 Trnk#:0 TrnkGrp#:0) 18:39:54:589 CTIOS1-ctios Trace: [call.5000.46856331] Found CallConnection(51081.0). 18:39:54:589 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856331.51081]:eCallEstablishedEvent,Msk(bf01a6) 18:39:54:612 CTIOS1-ctios Trace: [call.5000.46856331] Found CallConnection(51081.0) for device 51081. 18:39:54:618 CTIOS1-ctios Trace: [call.5000.46855586] Found CallConnection(42211.0) for device 42211. 18:39:54:618 CTIOS1-ctios Trace: [call.5000.46855586] Found CallConnection(42211.0) for device 42211. 18:39:54:620 CTIOS1-ctios Trace: >>CG:[call.5000.46855586]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855586 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42211 RelDevID:42211 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855586) 18:39:54:620 CTIOS1-ctios Trace: >>CG:[call.5000.46855586]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855586 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:04235168458 RelDevID:04235168458 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855586) 18:39:54:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855586.04235168458]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:54:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855586.42211]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:54:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855586.04235168458]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:54:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855586.42211]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:54:620 CTIOS1-ctios Trace: >>CG:[call.5000.46855586]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855586 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:04235168458 MsgID:eCallClearedEvent DvrKey:call.5000.46855586) 18:39:54:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855586.04235168458]:eCallClearedEvent,Msk(3f0000) 18:39:54:620 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855586.42211]:eCallClearedEvent,Msk(3f0000) 18:39:54:640 CTIOS1-ctios Trace: >>CG:[agent.5000.48505]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10676 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42211 AGID:48505 AGInstr:42211 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48505 AGAvailStatus:0) 18:39:54:641 CTIOS1-ctios Trace: [agent.5000.48505]: Current Wrapup Mode = 3 18:39:54:641 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48505]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:54:641 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48505]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:54:641 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48505]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:54:641 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48505]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:54:641 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48505]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:54:641 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48505]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:54:641 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48505]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:54:641 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48505]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:54:703 CTIOS1-ctios Trace: >>CG:[call.5000.46855908]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855908 ConnDevIDTyp:0 ConnDevID:42092 MsgID:eCallEndEvent DvrKey:call.5000.46855908) 18:39:54:703 CTIOS1-ctios Trace: Removed CallConnection(4237163527.1). 18:39:54:703 CTIOS1-ctios Trace: Removed CallConnection(42092.0). 18:39:54:703 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855908 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:54:703 CTIOS1-ctios Trace: >>CG:[agent.5000.48420]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10473 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42092 AGID:48420 AGInstr:42092 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48420 AGAvailStatus:0) 18:39:54:703 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855908.4237163527]:eCallEndEvent 18:39:54:703 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855908.42092]:eCallEndEvent 18:39:54:703 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:39:54:703 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:54:704 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:54:704 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:54:704 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:54:704 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:54:704 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:54:704 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:54:712 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:51072 ANI:03224510024 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207571 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207571 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7991457) 18:39:54:734 CTIOS1-ctios Trace: >>CG:[agent.5000.48420]:eQueryAgentStatisticsConf(IID:32374353 PrphID:5000 AGExt:42092 AGID:48420 AGInstr:42092 UniqObjID:agent.5000.48420 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1596 LogdOnTimeTdy:6076 NotRdyTimeTdy:625 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:26 HdlCallsTlkTimeTdy:3663 HdlCallsTimeTdy:3826 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1596 LogdOnTimeSess:6076 NotRdyTimeSess:625 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:26 HdlCallsTlkTimeSess:3663 HdlCallsTimeSess:3826 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:163 HdlCallsAftCallTimeTdy:163 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCall 18:39:54:743 CTIOS1-ctios Trace: >>CG:[agent.5000.33630]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10274 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51072 AGID:33630 AGInstr:51072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33630 AGAvailStatus:0) 18:39:54:743 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33630]:eAgentStateEvent(eReserved),Msk(0) 18:39:54:743 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33630]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:54:743 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33630]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:54:780 CTIOS1-ctios Trace: >>CG:[call.5000.46856350]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856350 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:03224510024 DNIS:51072 Dialed#:45233 ConnDevID:03224510024 RCallKeyDay:151314 RCallKeyCID:207571 MsgID:eCallBeginEvent DvrKey:call.5000.46856350 ecc:(...) ICMEntUniqID:icm.151314.207571 RCallKeySeq#:2) 18:39:54:780 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856350 18:39:54:780 CTIOS1-ctios Trace: >>CG:[call.5000.46856350]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856350 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03224510024 AlrtgDevID:(null) CallngDevID:03224510024 CalldDevID:51072 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856350 Trnk#:0 TrnkGrp#:0) 18:39:54:780 CTIOS1-ctios Trace: [call.5000.46856350]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03224510024. 18:39:54:780 CTIOS1-ctios Trace: CallConnection(03224510024.1) created AgentObject (Device) for DeviceID(03224510024). 18:39:54:780 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:54:780 CTIOS1-ctios Trace: Added CallConnection(03224510024.1). 18:39:54:780 CTIOS1-ctios Trace: [call.5000.46856350]::CreateCallConnection(): CallConnection(03224510024.1) created successfully. 18:39:54:780 CTIOS1-ctios Trace: >>CG:[call.5000.46856350]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856350 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03224510024 AlrtgDevID:51072 CallngDevID:03224510024 CalldDevID:51072 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856350 Trnk#:0 TrnkGrp#:0) 18:39:54:780 CTIOS1-ctios Trace: [call.5000.46856350] Found CallConnection(03224510024.1) for device 03224510024. 18:39:54:780 CTIOS1-ctios Trace: [call.5000.46856350]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51072. 18:39:54:780 CTIOS1-ctios Trace: [call.5000.46856350] CallConnection(03224510024.1) found DeviceID(51072) AgentID(33630). 18:39:54:780 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:54:780 CTIOS1-ctios Trace: Added CallConnection(03224510024.1). 18:39:54:780 CTIOS1-ctios Trace: [call.5000.46856350]::CreateCallConnection(): CallConnection(03224510024.1) created successfully. 18:39:54:780 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856350.03224510024]:eCallBeginEvent 18:39:54:781 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856350.03224510024]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:54:781 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856350.51072]:eCallBeginEvent 18:39:54:781 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856350.03224510024]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:54:781 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856350.51072]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:54:795 CTIOS1-ctios Trace: >>CG:[call.5000.154709957]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:154709957 ConnDevIDTyp:1 ConnDevID:0223045489 MsgID:eCallEndEvent DvrKey:call.5000.154709957) 18:39:54:795 CTIOS1-ctios Trace: Removed CallConnection(0223045489.1). 18:39:54:795 CTIOS1-ctios Trace: Removed CallConnection(21156.0). 18:39:54:795 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.154709957 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:54:795 CTIOS1-ctios Trace: >>CG:[agent.5000.6468]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7798 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21156 AGID:6468 AGInstr:21156 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6468 AGAvailStatus:1) 18:39:54:795 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709957.0223045489]:eCallEndEvent 18:39:54:795 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709957.21156]:eCallEndEvent 18:39:54:795 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6468]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:54:795 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6468]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:54:825 CTIOS1-ctios Trace: >>CG:[agent.5000.6468]:eQueryAgentStatisticsConf(IID:32374354 PrphID:5000 AGExt:21156 AGID:6468 AGInstr:21156 UniqObjID:agent.5000.6468 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1054 LogdOnTimeTdy:5588 NotRdyTimeTdy:446 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:34 HdlCallsTlkTimeTdy:5523 HdlCallsTimeTdy:6078 IncCallsHldTdy:3 IncCallsHldTimeTdy:179 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:1054 LogdOnTimeSess:5588 NotRdyTimeSess:446 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:24 HdlCallsTlkTimeSess:3643 HdlCallsTimeSess:4054 IncCallsHldSess:2 IncCallsHldTimeSess:101 IntCallsSess:2 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:25 IntCallsTimeTdy:15 HdlCallsAftCallTimeSess:310 HdlCallsAftCallTimeTdy:376 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwC 18:39:54:865 CTIOS1-ctios Trace: >>CG:[call.5000.46856331]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856331 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46856331 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:51081 NewConnDevID:51081 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856331) 18:39:54:865 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856331.51081]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:54:918 CTIOS1-ctios Trace: [call.5000.154709792] Found CallConnection(21072.0) for device 21072. 18:39:54:920 CTIOS1-ctios Trace: [call.5000.154709792] Found CallConnection(21072.0) for device 21072. 18:39:54:920 CTIOS1-ctios Trace: >>CG:[call.5000.154709792]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709792 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:21072 RelDevID:21072 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709792) 18:39:54:920 CTIOS1-ctios Trace: >>CG:[call.5000.154709792]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709792 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0418750167 RelDevID:0418750167 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.154709792) 18:39:54:920 CTIOS1-ctios Trace: >>CG:[call.5000.154709792]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:154709792 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0418750167 MsgID:eCallClearedEvent DvrKey:call.5000.154709792) 18:39:54:920 CTIOS1-ctios Trace: >>CG:[agent.5000.36305]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10422 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21072 AGID:36305 AGInstr:21072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36305 AGAvailStatus:0) 18:39:54:921 CTIOS1-ctios Trace: [agent.5000.36305]: Current Wrapup Mode = 3 18:39:54:921 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709792.0418750167]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:54:921 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709792.21072]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:54:921 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709792.0418750167]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:54:921 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709792.21072]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:54:921 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709792.0418750167]:eCallClearedEvent,Msk(3f0000) 18:39:54:921 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709792.21072]:eCallClearedEvent,Msk(3f0000) 18:39:54:921 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36305]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:54:921 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36305]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:54:980 CTIOS1-ctios Trace: >>CG:[agent.5000.48224]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10156 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42144 AGID:48224 AGInstr:42144 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48224 AGAvailStatus:1) 18:39:54:980 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:54:980 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:54:980 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:54:980 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:54:980 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:54:980 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:54:980 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:54:981 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:006 CTIOS1-ctios Trace: [call.5000.46856215] Found CallConnection(42548.0) for device 42548. 18:39:55:007 CTIOS1-ctios Trace: [call.5000.46856215] Found CallConnection(42548.0) for device 42548. 18:39:55:008 CTIOS1-ctios Trace: >>CG:[call.5000.46856215]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856215 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42548 RelDevID:42548 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856215) 18:39:55:008 CTIOS1-ctios Trace: >>CG:[call.5000.46856215]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856215 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:0544653405 RelDevID:0544653405 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856215) 18:39:55:009 CTIOS1-ctios Trace: >>CG:[call.5000.46856215]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856215 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:0544653405 MsgID:eCallClearedEvent DvrKey:call.5000.46856215) 18:39:55:009 CTIOS1-ctios Trace: >>CG:[agent.5000.48375]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:633 SGID:6083 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10393 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42548 AGID:48375 AGInstr:42548 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48375 AGAvailStatus:0) 18:39:55:009 CTIOS1-ctios Trace: [agent.5000.48375]: Current Wrapup Mode = 3 18:39:55:009 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856215.0544653405]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:55:009 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856215.42548]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:55:009 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856215.0544653405]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:55:009 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856215.42548]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:55:009 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856215.0544653405]:eCallClearedEvent,Msk(3f0000) 18:39:55:009 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856215.42548]:eCallClearedEvent,Msk(3f0000) 18:39:55:009 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48375]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:55:009 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48375]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:55:009 CTIOS1-ctios Trace: <-SND[FC1-37-2B3A-328-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48375]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:55:046 CTIOS1-ctios Trace: >>CG:[agent.5000.9001]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:635 SGID:6079 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7081 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21249 AGID:9001 AGInstr:21249 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9001 AGAvailStatus:0) 18:39:55:046 CTIOS1-ctios Trace: >>CG:[call.5000.154710049]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154710049 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154710049 NewConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2135304195 NewConnDevID:2135304195 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154710049 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105194))) 18:39:55:046 CTIOS1-ctios Trace: >>CG:[call.5000.154710049]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710049 ConnDevIDTyp:0 SVC#:634 SVCID:6086 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:635 SGID:6079 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21249 CallngDevID:2135304195 CalldDevID:21249 LstRedirDevID:(null) AnsDevID:21249 MsgID:eCallEstablishedEvent DvrKey:call.5000.154710049 Trnk#:0 TrnkGrp#:0) 18:39:55:046 CTIOS1-ctios Trace: [call.5000.154710049] Found CallConnection(2135304195.1). 18:39:55:046 CTIOS1-ctios Trace: [call.5000.154710049] Found CallConnection(2135304195.1). 18:39:55:046 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9001]:eAgentStateEvent(eTalking),Msk(0) 18:39:55:047 CTIOS1-ctios Trace: <-SND[ITSD-South-904-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.9001]:eAgentStateEvent(eTalking),Msk(0) 18:39:55:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710049.2135304195]:eCallDataUpdateEvent,Msk(bf0002) 18:39:55:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710049.21249]:eCallDataUpdateEvent,Msk(3f0001) 18:39:55:047 CTIOS1-ctios Trace: <-SND[ITSD-South-904-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710049.21249]:eCallDataUpdateEvent,Msk(3f0001) 18:39:55:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710049.2135304195]:eCallEstablishedEvent,Msk(bf01a6) 18:39:55:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710049.21249]:eCallEstablishedEvent,Msk(bf01a6) 18:39:55:047 CTIOS1-ctios Trace: <-SND[ITSD-South-904-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710049.21249]:eCallEstablishedEvent,Msk(bf01a6) 18:39:55:099 CTIOS1-ctios Trace: >>CG:[agent.5000.9528]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:500 SGID:5041 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8989 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21265 AGID:9528 AGInstr:21265 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.9528 AGAvailStatus:0) 18:39:55:099 CTIOS1-ctios Trace: >>CG:[call.5000.198845571]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845571 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845571 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:418849433 NewConnDevID:418849433 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845571 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105194))) 18:39:55:100 CTIOS1-ctios Trace: >>CG:[call.5000.198845571]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845571 ConnDevIDTyp:0 SVC#:400 SVCID:5032 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:500 SGID:5041 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21265 CallngDevID:418849433 CalldDevID:21265 LstRedirDevID:(null) AnsDevID:21265 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845571 Trnk#:0 TrnkGrp#:0) 18:39:55:100 CTIOS1-ctios Trace: [call.5000.198845571] Found CallConnection(418849433.1). 18:39:55:100 CTIOS1-ctios Trace: [call.5000.198845571] Found CallConnection(418849433.1). 18:39:55:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9528]:eAgentStateEvent(eTalking),Msk(0) 18:39:55:100 CTIOS1-ctios Trace: <-SND[37096][agent.5000.9528]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845571.418849433]:eCallDataUpdateEvent,Msk(bf0002) 18:39:55:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845571.21265]:eCallDataUpdateEvent,Msk(3f0001) 18:39:55:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845571.418849433]:eCallEstablishedEvent,Msk(bf01a6) 18:39:55:100 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845571.21265]:eCallEstablishedEvent,Msk(bf01a6) 18:39:55:111 CTIOS1-ctios Trace: >>CG:[agent.5000.48420]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10473 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42092 AGID:48420 AGInstr:42092 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48420 AGAvailStatus:1) 18:39:55:111 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:55:111 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:111 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:111 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:111 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:111 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:111 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:112 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:177 CTIOS1-ctios Trace: >>CG:[call.5000.46854987]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46854987 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46854987 NewConnDevIDTyp:0 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:81112 ConnDevID:0562875023 CallWrpupData:1236_0800_New Joiner-G.Info ,170 NewConnDevID:42107 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46854987 ecc:(...)) 18:39:55:177 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854987.0562875023]:eCallDataUpdateEvent 18:39:55:177 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854987.42107]:eCallDataUpdateEvent 18:39:55:358 CTIOS1-ctios Trace: >>CG:[agent.5000.5242]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:300 SGID:5002 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7754 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42106 AGID:5242 AGInstr:42106 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.5242 AGAvailStatus:0) 18:39:55:358 CTIOS1-ctios Trace: >>CG:[call.5000.46856347]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856347 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856347 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03236444218 NewConnDevID:03236444218 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856347 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105194))) 18:39:55:358 CTIOS1-ctios Trace: >>CG:[call.5000.46856347]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856347 ConnDevIDTyp:0 SVC#:200 SVCID:5001 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:300 SGID:5002 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42106 CallngDevID:03236444218 CalldDevID:42106 LstRedirDevID:(null) AnsDevID:42106 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856347 Trnk#:0 TrnkGrp#:0) 18:39:55:359 CTIOS1-ctios Trace: [call.5000.46856347] Found CallConnection(03236444218.1). 18:39:55:359 CTIOS1-ctios Trace: [call.5000.46856347] Found CallConnection(03236444218.1). 18:39:55:359 CTIOS1-ctios Trace: <-SND[GM1-130-9D2A-4416-2564][agent.5000.5242]:eAgentStateEvent(eTalking),Msk(0) 18:39:55:359 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5242]:eAgentStateEvent(eTalking),Msk(0) 18:39:55:359 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5242]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:359 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5242]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:359 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5242]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:359 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5242]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:359 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5242]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:359 CTIOS1-ctios Trace: <-SND[37096][agent.5000.5242]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:359 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.5242]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:359 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856347.03236444218]:eCallDataUpdateEvent,Msk(bf0002) 18:39:55:359 CTIOS1-ctios Trace: <-SND[GM1-130-9D2A-4416-2564][call.5000.46856347.42106]:eCallDataUpdateEvent,Msk(3f0001) 18:39:55:360 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856347.42106]:eCallDataUpdateEvent,Msk(3f0001) 18:39:55:360 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856347.03236444218]:eCallEstablishedEvent,Msk(bf01a6) 18:39:55:360 CTIOS1-ctios Trace: <-SND[GM1-130-9D2A-4416-2564][call.5000.46856347.42106]:eCallEstablishedEvent,Msk(bf01a6) 18:39:55:360 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856347.42106]:eCallEstablishedEvent,Msk(bf01a6) 18:39:55:400 CTIOS1-ctios Trace: ->RCV[FF3-52-69A4-8052-dotNET_Sess(31914638)_EvtThd(4) a=48453][agent.5000.48453]:eSetAgentStateRequest(eNotReady) 18:39:55:464 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:39:55:464 CTIOS1-ctios Trace: >>CG:[call.5000.46856351]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856351 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42072 ConnDevID:42072 MsgID:eCallBeginEvent DvrKey:call.5000.46856351 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105195))) 18:39:55:464 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856351 18:39:55:464 CTIOS1-ctios Trace: >>CG:[call.5000.46856351]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856351 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42072 CallngDevID:42072 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856351) 18:39:55:464 CTIOS1-ctios Trace: [call.5000.46856351] CallConnection(42072.0) found DeviceID(42072) AgentID(48155). 18:39:55:464 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:55:464 CTIOS1-ctios Trace: Added CallConnection(42072.0). 18:39:55:464 CTIOS1-ctios Trace: [call.5000.46856351]::CreateCallConnection(): CallConnection(42072.0) created successfully. 18:39:55:465 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:0) 18:39:55:465 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:39:55:465 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:465 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:465 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:465 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:465 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:465 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:465 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856351.42072]:eCallBeginEvent,Msk(bf0002) 18:39:55:465 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856351.42072]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:55:465 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eTalking),Msk(0) 18:39:55:465 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:466 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:466 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:466 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:466 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:474 CTIOS1-ctios Trace: >>CG:[agent.5000.48224]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10156 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42144 AGID:48224 AGInstr:42144 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48224 AGAvailStatus:0) 18:39:55:474 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:55:474 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:55:474 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:55:474 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:55:474 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:55:474 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:55:474 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:55:474 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:55:497 CTIOS1-ctios Trace: >>CG:[call.5000.46854987]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46854987 ConnDevIDTyp:0 ConnDevID:42107 MsgID:eCallEndEvent DvrKey:call.5000.46854987) 18:39:55:497 CTIOS1-ctios Trace: Removed CallConnection(0562875023.1). 18:39:55:497 CTIOS1-ctios Trace: Removed CallConnection(42107.0). 18:39:55:497 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46854987 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:55:497 CTIOS1-ctios Trace: >>CG:[agent.5000.48286]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10254 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42107 AGID:48286 AGInstr:42107 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48286 AGAvailStatus:1) 18:39:55:497 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854987.0562875023]:eCallEndEvent 18:39:55:497 CTIOS1-ctios Trace: <-SND[37096][call.5000.46854987.42107]:eCallEndEvent 18:39:55:497 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48286]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:55:497 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48286]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:497 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48286]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:498 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48286]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:498 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48286]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:498 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48286]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:498 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48286]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:498 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48286]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:542 CTIOS1-ctios Trace: >>CG:[agent.5000.42225]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8608 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42038 AGID:42225 AGInstr:42038 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42225 AGAvailStatus:1) 18:39:55:542 CTIOS1-ctios Trace: >>CG:[call.5000.46856352]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856352 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42038 ConnDevID:42038 MsgID:eCallBeginEvent DvrKey:call.5000.46856352 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105195))) 18:39:55:543 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856352 18:39:55:543 CTIOS1-ctios Trace: >>CG:[call.5000.46856352]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856352 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42038 CallngDevID:42038 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856352) 18:39:55:543 CTIOS1-ctios Trace: [call.5000.46856352] CallConnection(42038.0) found DeviceID(42038) AgentID(42225). 18:39:55:543 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:55:543 CTIOS1-ctios Trace: Added CallConnection(42038.0). 18:39:55:543 CTIOS1-ctios Trace: [call.5000.46856352]::CreateCallConnection(): CallConnection(42038.0) created successfully. 18:39:55:543 CTIOS1-ctios Trace: >>CG:[agent.5000.42225]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8608 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42038 AGID:42225 AGInstr:42038 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42225 AGAvailStatus:0) 18:39:55:543 CTIOS1-ctios Trace: <-SND[FC2-27-D453-3336-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42225]:eAgentStateEvent(eTalking),Msk(0) 18:39:55:543 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42225]:eAgentStateEvent(eTalking),Msk(0) 18:39:55:543 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42225]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:543 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42225]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:543 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42225]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:543 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42225]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:543 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42225]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:543 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42225]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:544 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42225]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:544 CTIOS1-ctios Trace: <-SND[FC2-27-D453-3336-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856352.42038]:eCallBeginEvent,Msk(bf0002) 18:39:55:544 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856352.42038]:eCallBeginEvent,Msk(bf0002) 18:39:55:544 CTIOS1-ctios Trace: <-SND[FC2-27-D453-3336-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856352.42038]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:55:544 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856352.42038]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:55:544 CTIOS1-ctios Trace: <-SND[FC2-27-D453-3336-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42225]:eAgentStateEvent(eTalking),Msk(0) 18:39:55:544 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42225]:eAgentStateEvent(eTalking),Msk(0) 18:39:55:544 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42225]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:544 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42225]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:544 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42225]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:544 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42225]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:544 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42225]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:544 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42225]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:544 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42225]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:549 CTIOS1-ctios Trace: >>CG:[agent.5000.48453]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10517 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42063 AGID:48453 AGInstr:42063 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48453 AGAvailStatus:0) 18:39:55:550 CTIOS1-ctios Trace: <-SND[FF3-52-69A4-8052-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48453]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:55:550 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48453]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:55:550 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48453]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:55:550 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48453]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:55:550 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48453]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:55:550 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48453]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:55:550 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48453]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:55:550 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48453]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:55:550 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48453]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:55:551 CTIOS1-ctios Trace: >>CG:[agent.5000.48453]:eSetAgentStateConf(UniqObjID:agent.5000.48453 MsgID:eSetAgentStateConf TgtCILClntID:FF3-52-69A4-8052-dotNET_Sess(31914638)_EvtThd(4)) 18:39:55:551 CTIOS1-ctios Trace: <-SND[FF3-52-69A4-8052-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48453]:eSetAgentStateConf 18:39:55:588 CTIOS1-ctios Trace: >>CG:[call.5000.46856351]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856351 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42072 RelDevID:42072 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856351) 18:39:55:589 CTIOS1-ctios Trace: >>CG:[call.5000.46856351]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856351 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42072 MsgID:eCallClearedEvent DvrKey:call.5000.46856351) 18:39:55:589 CTIOS1-ctios Trace: >>CG:[call.5000.46856351]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856351 ConnDevIDTyp:0 ConnDevID:42072 MsgID:eCallEndEvent DvrKey:call.5000.46856351) 18:39:55:589 CTIOS1-ctios Trace: Removed CallConnection(42072.0). 18:39:55:589 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856351 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:55:589 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10051 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42072 AGID:48155 AGInstr:42072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48155 AGAvailStatus:1) 18:39:55:589 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856351.42072]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:55:589 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856351.42072]:eCallClearedEvent,Msk(3f0000) 18:39:55:589 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856351.42072]:eCallEndEvent 18:39:55:589 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:55:589 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:589 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:589 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:590 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:590 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:590 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:590 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48155]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:616 CTIOS1-ctios Trace: [call.5000.154710049] Found CallConnection(21249.0) for device 21249. 18:39:55:620 CTIOS1-ctios Trace: >>CG:[agent.5000.48155]:eQueryAgentStatisticsConf(IID:32374356 PrphID:5000 AGExt:42072 AGID:48155 AGInstr:42072 UniqObjID:agent.5000.48155 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:7284 LogdOnTimeTdy:20450 NotRdyTimeTdy:3313 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:59 HdlCallsTlkTimeTdy:9412 HdlCallsTimeTdy:9743 IncCallsHldTdy:1 IncCallsHldTimeTdy:53 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:4369 LogdOnTimeSess:9694 NotRdyTimeSess:2038 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:17 HdlCallsTlkTimeSess:3112 HdlCallsTimeSess:3224 IncCallsHldSess:1 IncCallsHldTimeSess:53 IntCallsSess:269 IntCallsTimeSess:87 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:316 IntCallsTimeTdy:123 HdlCallsAftCallTimeSess:59 HdlCallsAftCallTimeTdy:278 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess 18:39:55:621 CTIOS1-ctios Trace: [call.5000.198845571] Found CallConnection(21265.0) for device 21265. 18:39:55:622 CTIOS1-ctios Trace: [call.5000.154710049] Found CallConnection(21249.0) for device 21249. 18:39:55:664 CTIOS1-ctios Trace: [call.5000.198845571] Found CallConnection(21265.0) for device 21265. 18:39:55:702 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:0) 18:39:55:702 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:55:703 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:55:703 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:55:703 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:55:703 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:55:703 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:55:703 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:55:703 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:55:705 CTIOS1-ctios Trace: ->RCV[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4) a=42148][agent.5000.42148]:eSetAgentStateRequest(eAvailable) 18:39:55:737 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.154710049.21249]:eSetCallDataRequest 18:39:55:751 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845571.21265]:eSetCallDataRequest 18:39:55:753 CTIOS1-ctios Trace: >>CG:[call.5000.46856352]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856352 CallTyp:10 ConnDevIDTyp:0 NewConnCID:46856352 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:903334316565 ConnDevID:42038 NewConnDevID:42038 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856352) 18:39:55:754 CTIOS1-ctios Trace: >>CG:[call.5000.46856352]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856352 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42038 CallngDevID:42038 CalldDevID:903334316565 MsgID:eCallOriginatedEvent DvrKey:call.5000.46856352) 18:39:55:754 CTIOS1-ctios Trace: [call.5000.46856352] Found CallConnection(42038.0) for device 42038. 18:39:55:754 CTIOS1-ctios Trace: <-SND[FC2-27-D453-3336-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856352.42038]:eCallDataUpdateEvent,Msk(bf0002) 18:39:55:754 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856352.42038]:eCallDataUpdateEvent,Msk(bf0002) 18:39:55:754 CTIOS1-ctios Trace: <-SND[FC2-27-D453-3336-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856352.42038]:eCallOriginatedEvent,Msk(bf0002) 18:39:55:754 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856352.42038]:eCallOriginatedEvent,Msk(bf0002) 18:39:55:754 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:402 SVCID:5028 SG#:502 SGID:5037 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21026 ANI:0222617207 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207428 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207428 RCallKeySeq#:1 CallTypIDTag:5033 PreCallIIDTag:7991215) 18:39:55:755 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:55:766 CTIOS1-ctios Trace: >>CG:[call.5000.46856178]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856178 ConnDevIDTyp:1 ConnDevID:03044004102 MsgID:eCallEndEvent DvrKey:call.5000.46856178) 18:39:55:766 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856178 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:55:766 CTIOS1-ctios Trace: >>CG:[agent.5000.42148]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9855 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51098 AGID:42148 AGInstr:51098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42148 AGAvailStatus:1) 18:39:55:767 CTIOS1-ctios Trace: >>CG:[agent.5000.42148]:eSetAgentStateConf(UniqObjID:agent.5000.42148 MsgID:eSetAgentStateConf TgtCILClntID:GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)) 18:39:55:767 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:55:767 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42148]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:55:767 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42148]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:767 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.42148]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:767 CTIOS1-ctios Trace: <-SND[GF-C10-EF54-107-4488-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42148]:eSetAgentStateConf 18:39:55:785 CTIOS1-ctios Trace: >>CG:[agent.5000.36328]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10707 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21026 AGID:36328 AGInstr:21026 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36328 AGAvailStatus:0) 18:39:55:785 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36328]:eAgentStateEvent(eReserved),Msk(0) 18:39:55:785 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36328]:eAgentStateEvent(eReserved),Msk(0) 18:39:55:785 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36328]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:55:791 CTIOS1-ctios Trace: >>CG:[agent.5000.33630]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10274 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51072 AGID:33630 AGInstr:51072 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33630 AGAvailStatus:0) 18:39:55:791 CTIOS1-ctios Trace: >>CG:[call.5000.46856350]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856350 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856350 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03224510024 NewConnDevID:03224510024 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856350 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105195))) 18:39:55:791 CTIOS1-ctios Trace: >>CG:[call.5000.46856350]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856350 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51072 CallngDevID:03224510024 CalldDevID:51072 LstRedirDevID:(null) AnsDevID:51072 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856350 Trnk#:0 TrnkGrp#:0) 18:39:55:792 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33630]:eAgentStateEvent(eTalking),Msk(0) 18:39:55:792 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33630]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:792 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33630]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:55:792 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856350.03224510024]:eCallDataUpdateEvent,Msk(bf0002) 18:39:55:792 CTIOS1-ctios Trace: [call.5000.46856350] Found CallConnection(03224510024.1). 18:39:55:792 CTIOS1-ctios Trace: [call.5000.46856350] Found CallConnection(03224510024.1). 18:39:55:792 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856350.51072]:eCallDataUpdateEvent,Msk(3f0001) 18:39:55:792 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856350.03224510024]:eCallEstablishedEvent,Msk(bf01a6) 18:39:55:792 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856350.51072]:eCallEstablishedEvent,Msk(bf01a6) 18:39:55:798 CTIOS1-ctios Trace: >>CG:[call.5000.154710049]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154710049 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154710049 NewConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:2135304195 NewConnDevID:2135304195 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154710049 ecc:(...)) 18:39:55:798 CTIOS1-ctios Trace: >>CG:[call.5000.154710049.21249]:eSetCallDataConf(UniqObjID:call.5000.154710049.21249 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:39:55:798 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710049.2135304195]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:55:799 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710049.21249]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:55:799 CTIOS1-ctios Trace: <-SND[ITSD-South-904-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710049.21249]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:55:815 CTIOS1-ctios Trace: >>CG:[call.5000.198845571]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845571 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845571 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:418849433 NewConnDevID:418849433 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845571 ecc:(...)) 18:39:55:815 CTIOS1-ctios Trace: >>CG:[call.5000.198845571.21265]:eSetCallDataConf(UniqObjID:call.5000.198845571.21265 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:39:55:815 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845571.418849433]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:55:815 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845571.21265]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:55:855 CTIOS1-ctios Trace: ->RCV[FF3-52-69A4-8052-dotNET_Sess(31914638)_EvtThd(4) a=48453][agent.5000.48453]:eSetAgentStateRequest(eAvailable) 18:39:55:867 CTIOS1-ctios Trace: >>CG:[call.5000.198845574]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845574 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:0222617207 DNIS:21026 Dialed#:45433 ConnDevID:0222617207 RCallKeyDay:151314 RCallKeyCID:207428 MsgID:eCallBeginEvent DvrKey:call.5000.198845574 ecc:(...) ICMEntUniqID:icm.151314.207428 RCallKeySeq#:2) 18:39:55:867 CTIOS1-ctios Trace: >>CG:[call.5000.198845574]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845574 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0222617207 AlrtgDevID:(null) CallngDevID:0222617207 CalldDevID:21026 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845574 Trnk#:0 TrnkGrp#:0) 18:39:55:867 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845574 18:39:55:867 CTIOS1-ctios Trace: >>CG:[call.5000.198845574]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845574 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:502 SGID:5037 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0222617207 AlrtgDevID:21026 CallngDevID:0222617207 CalldDevID:21026 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845574 Trnk#:0 TrnkGrp#:0) 18:39:55:868 CTIOS1-ctios Trace: [call.5000.198845574]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0222617207. 18:39:55:868 CTIOS1-ctios Trace: CallConnection(0222617207.1) created AgentObject (Device) for DeviceID(0222617207). 18:39:55:868 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:55:868 CTIOS1-ctios Trace: Added CallConnection(0222617207.1). 18:39:55:868 CTIOS1-ctios Trace: [call.5000.198845574]::CreateCallConnection(): CallConnection(0222617207.1) created successfully. 18:39:55:868 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845574.0222617207]:eCallBeginEvent 18:39:55:868 CTIOS1-ctios Trace: [call.5000.198845574] Found CallConnection(0222617207.1) for device 0222617207. 18:39:55:868 CTIOS1-ctios Trace: [call.5000.198845574]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21026. 18:39:55:868 CTIOS1-ctios Trace: [call.5000.198845574] CallConnection(0222617207.1) found DeviceID(21026) AgentID(36328). 18:39:55:868 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:55:868 CTIOS1-ctios Trace: Added CallConnection(0222617207.1). 18:39:55:868 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845574.0222617207]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:55:868 CTIOS1-ctios Trace: [call.5000.198845574]::CreateCallConnection(): CallConnection(0222617207.1) created successfully. 18:39:55:868 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845574.21026]:eCallBeginEvent 18:39:55:868 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845574.21026]:eCallBeginEvent 18:39:55:868 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845574.0222617207]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:55:868 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845574.21026]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:55:868 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845574.21026]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:55:871 CTIOS1-ctios Trace: ->RCV[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4) a=48507][call.5000.46855852.42203]:eSetCallDataRequest 18:39:55:871 CTIOS1-ctios Trace: [call.5000.46855852.42203] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:55:871 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855852.42203]:eButtonEnablementMaskChange,Msk(283f0000) 18:39:55:874 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207932 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207932 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7992037) 18:39:55:874 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207933 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207933 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7992038) 18:39:55:905 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:55:905 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:55:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:55:905 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:55:906 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:55:906 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:55:906 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:55:906 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:55:914 CTIOS1-ctios Trace: [call.5000.46856347] Found CallConnection(42106.0) for device 42106. 18:39:55:917 CTIOS1-ctios Trace: >>CG:[agent.5000.48453]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10517 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42063 AGID:48453 AGInstr:42063 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48453 AGAvailStatus:1) 18:39:55:917 CTIOS1-ctios Trace: <-SND[FF3-52-69A4-8052-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48453]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:55:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48453]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:55:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48453]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48453]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:917 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48453]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:917 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48453]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48453]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48453]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:917 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48453]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:923 CTIOS1-ctios Trace: >>CG:[agent.5000.48453]:eSetAgentStateConf(UniqObjID:agent.5000.48453 MsgID:eSetAgentStateConf TgtCILClntID:FF3-52-69A4-8052-dotNET_Sess(31914638)_EvtThd(4)) 18:39:55:923 CTIOS1-ctios Trace: <-SND[FF3-52-69A4-8052-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48453]:eSetAgentStateConf 18:39:55:932 CTIOS1-ctios Trace: >>CG:[agent.5000.48224]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10156 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42144 AGID:48224 AGInstr:42144 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48224 AGAvailStatus:1) 18:39:55:932 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:55:933 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:933 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:933 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:933 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:933 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:933 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:933 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48224]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:55:934 CTIOS1-ctios Trace: >>CG:[call.5000.46855852]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855852 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855852 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:4235303252 CallWrpupData:BB_1218_RepeatedCall/PreviousSRClosed/I NewConnDevID:42203 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855852 ecc:(...)) 18:39:55:934 CTIOS1-ctios Trace: >>CG:[call.5000.46855852.42203]:eSetCallDataConf(UniqObjID:call.5000.46855852.42203 MsgID:eSetCallDataConf TgtCILClntID:GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)) 18:39:55:934 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855852.4235303252]:eCallDataUpdateEvent 18:39:55:934 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855852.42203]:eCallDataUpdateEvent 18:39:55:934 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855852.42203]:eCallDataUpdateEvent 18:39:55:942 CTIOS1-ctios Trace: >>CG:[call.5000.46856352]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856352 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46856352 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:42038 NewConnDevID:42038 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856352) 18:39:55:943 CTIOS1-ctios Trace: >>CG:[call.5000.46856352]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:46856352 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:903334316565 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.46856352 Trnk#:0 TrnkGrp#:0) 18:39:55:943 CTIOS1-ctios Trace: <-SND[FC2-27-D453-3336-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856352.42038]:eCallDataUpdateEvent,Msk(bf0002) 18:39:55:943 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856352.42038]:eCallDataUpdateEvent,Msk(bf0002) 18:39:55:943 CTIOS1-ctios Trace: <-SND[FC2-27-D453-3336-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856352.42038]:eCallReachedNetworkEvent,Msk(bf0002) 18:39:55:944 CTIOS1-ctios Trace: [call.5000.46856352] Found CallConnection(42038.0) for device 42038. 18:39:55:957 CTIOS1-ctios Trace: [call.5000.46856352] Found CallConnection(42038.0) for device 42038. 18:39:55:961 CTIOS1-ctios Trace: [call.5000.46856347] Found CallConnection(42106.0) for device 42106. 18:39:56:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420980]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420980 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41198 ConnDevID:41198 MsgID:eCallBeginEvent DvrKey:call.5000.2131420980) 18:39:56:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420980]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420980 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41198 CallngDevID:41198 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420980) 18:39:56:038 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420980 18:39:56:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420980]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420980 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420980 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41198 NewConnDevID:41198 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420980) 18:39:56:038 CTIOS1-ctios Trace: [call.5000.2131420980] CallConnection(41198.0) found DeviceID(41198) AgentID(). 18:39:56:038 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:56:038 CTIOS1-ctios Trace: Added CallConnection(41198.0). 18:39:56:038 CTIOS1-ctios Trace: [call.5000.2131420980]::CreateCallConnection(): CallConnection(41198.0) created successfully. 18:39:56:038 CTIOS1-ctios Trace: >>CG:[call.5000.2131420980]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420980 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41198 CallngDevID:41198 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420980) 18:39:56:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420980.41198]:eCallBeginEvent,Msk(bf0002) 18:39:56:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420980.41198]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:56:039 CTIOS1-ctios Trace: [call.5000.2131420980] Found CallConnection(41198.0) for device 41198. 18:39:56:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420980.41198]:eCallDataUpdateEvent,Msk(bf0002) 18:39:56:039 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420980.41198]:eCallOriginatedEvent,Msk(bf0002) 18:39:56:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420980]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420980 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420980 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41198 NewConnDevID:41198 RCallKeyDay:151314 RCallKeyCID:207932 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420980 ICMEntUniqID:icm.151314.207932 RCallKeySeq#:1) 18:39:56:039 CTIOS1-ctios Trace: >>CG:[call.5000.2131420980]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420980 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41198 AlrtgDevID: CallngDevID:41198 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420980 Trnk#:0 TrnkGrp#:0) 18:39:56:040 CTIOS1-ctios Trace: [call.5000.2131420980] Found CallConnection(41198.0) for device 41198. 18:39:56:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420980.41198]:eCallDataUpdateEvent,Msk(bf0002) 18:39:56:040 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420980.41198]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:56:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420980]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420980 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41198 AlrtgDevID:51023 CallngDevID:41198 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420980 Trnk#:0 TrnkGrp#:0) 18:39:56:040 CTIOS1-ctios Trace: [call.5000.2131420980] Found CallConnection(41198.0) for device 41198. 18:39:56:040 CTIOS1-ctios Trace: >>CG:[call.5000.2131420980]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420980 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420980 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41198 NewConnDevID:41198 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420980 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105195))) 18:39:56:040 CTIOS1-ctios Trace: [call.5000.2131420980]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:56:040 CTIOS1-ctios Trace: [call.5000.2131420980] CallConnection(41198.0) found DeviceID(51023) AgentID(33632). 18:39:56:040 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:56:040 CTIOS1-ctios Trace: Added CallConnection(41198.0). 18:39:56:040 CTIOS1-ctios Trace: [call.5000.2131420980]::CreateCallConnection(): CallConnection(41198.0) created successfully. 18:39:56:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420980.51023]:eCallBeginEvent 18:39:56:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420980.41198]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:56:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420980.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:56:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420980.41198]:eCallDataUpdateEvent,Msk(bf0002) 18:39:56:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420980.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:56:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420980]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420980 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41198 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420980 Trnk#:0 TrnkGrp#:0) 18:39:56:042 CTIOS1-ctios Trace: [call.5000.2131420980] Found CallConnection(41198.0). 18:39:56:042 CTIOS1-ctios Trace: [call.5000.2131420980] Found CallConnection(41198.0). 18:39:56:043 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:56:043 CTIOS1-ctios Trace: >>CG:[call.5000.2131420980]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420980 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420980) 18:39:56:043 CTIOS1-ctios Trace: [call.5000.2131420980] Found CallConnection(51023.0). 18:39:56:043 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:203 SVCID:5008 SG#:303 SGID:5014 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:42107 ANI:0222542585 UsrToUsrInfo:(null) Dialed#:81112 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:205518 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.205518 RCallKeySeq#:7 CallTypIDTag:5006 PreCallIIDTag:7991100) 18:39:56:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420980.41198]:eCallEstablishedEvent,Msk(bf01a6) 18:39:56:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420980.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:56:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:56:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:56:043 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:56:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420980.41198]: eCallHeldEvent,Msk(bf0126) 18:39:56:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420980.51023]: eCallHeldEvent,Msk(bf000a) 18:39:56:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420981]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420981 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41199 ConnDevID:41199 MsgID:eCallBeginEvent DvrKey:call.5000.2131420981) 18:39:56:045 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420981 18:39:56:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420981]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420981 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41199 CallngDevID:41199 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420981) 18:39:56:045 CTIOS1-ctios Trace: [call.5000.2131420981] CallConnection(41199.0) found DeviceID(41199) AgentID(). 18:39:56:045 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:56:045 CTIOS1-ctios Trace: Added CallConnection(41199.0). 18:39:56:045 CTIOS1-ctios Trace: [call.5000.2131420981]::CreateCallConnection(): CallConnection(41199.0) created successfully. 18:39:56:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420981]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420981 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420981 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41199 NewConnDevID:41199 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420981) 18:39:56:045 CTIOS1-ctios Trace: >>CG:[call.5000.2131420981]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420981 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41199 CallngDevID:41199 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420981) 18:39:56:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420981]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420981 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420981 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41199 NewConnDevID:41199 RCallKeyDay:151314 RCallKeyCID:207933 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420981 ICMEntUniqID:icm.151314.207933 RCallKeySeq#:1) 18:39:56:046 CTIOS1-ctios Trace: [call.5000.2131420981] Found CallConnection(41199.0) for device 41199. 18:39:56:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420981]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420981 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41199 AlrtgDevID: CallngDevID:41199 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420981 Trnk#:0 TrnkGrp#:0) 18:39:56:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420981]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420981 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41199 AlrtgDevID:51044 CallngDevID:41199 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420981 Trnk#:0 TrnkGrp#:0) 18:39:56:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420981]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420981 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420981 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41199 NewConnDevID:41199 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420981 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105195))) 18:39:56:046 CTIOS1-ctios Trace: [call.5000.2131420981] Found CallConnection(41199.0) for device 41199. 18:39:56:046 CTIOS1-ctios Trace: >>CG:[call.5000.2131420981]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420981 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41199 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420981 Trnk#:0 TrnkGrp#:0) 18:39:56:046 CTIOS1-ctios Trace: [call.5000.2131420981] Found CallConnection(41199.0) for device 41199. 18:39:56:046 CTIOS1-ctios Trace: [call.5000.2131420981]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:56:046 CTIOS1-ctios Trace: [call.5000.2131420981] CallConnection(41199.0) found DeviceID(51044) AgentID(05230). 18:39:56:046 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:56:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420981.41199]:eCallBeginEvent,Msk(bf0002) 18:39:56:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420981.41199]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:56:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420981.41199]:eCallDataUpdateEvent,Msk(bf0002) 18:39:56:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420981.41199]:eCallOriginatedEvent,Msk(bf0002) 18:39:56:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420981.41199]:eCallDataUpdateEvent,Msk(bf0002) 18:39:56:046 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420981.41199]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:56:046 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:56:046 CTIOS1-ctios Trace: Added CallConnection(41199.0). 18:39:56:047 CTIOS1-ctios Trace: [call.5000.2131420981]::CreateCallConnection(): CallConnection(41199.0) created successfully. 18:39:56:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420981.51044]:eCallBeginEvent 18:39:56:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420981.41199]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:56:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420981.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:56:047 CTIOS1-ctios Trace: [call.5000.2131420981] Found CallConnection(41199.0). 18:39:56:047 CTIOS1-ctios Trace: [call.5000.2131420981] Found CallConnection(41199.0). 18:39:56:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420981.41199]:eCallDataUpdateEvent,Msk(bf0002) 18:39:56:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420981.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:56:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420981.41199]:eCallEstablishedEvent,Msk(bf01a6) 18:39:56:047 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420981.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:56:047 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:56:047 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:56:047 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:56:066 CTIOS1-ctios Trace: >>CG:[call.5000.2131420981]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420981 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420981) 18:39:56:066 CTIOS1-ctios Trace: [call.5000.2131420981] Found CallConnection(51044.0). 18:39:56:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420981.41199]: eCallHeldEvent,Msk(bf0126) 18:39:56:066 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420981.51044]: eCallHeldEvent,Msk(bf000a) 18:39:56:078 CTIOS1-ctios Trace: [call.5000.50374276] Found CallConnection(51125.0) for device 51125. 18:39:56:083 CTIOS1-ctios Trace: >>CG:[call.5000.50374276]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:50374276 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51125 RelDevID:51125 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.50374276) 18:39:56:083 CTIOS1-ctios Trace: [call.5000.50374276] Found CallConnection(51125.0) for device 51125. 18:39:56:083 CTIOS1-ctios Trace: >>CG:[call.5000.50374276]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:50374276 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:70 MonID:0 ConnDevID:03452723972 RelDevID:03452723972 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.50374276) 18:39:56:083 CTIOS1-ctios Trace: >>CG:[call.5000.50374276]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:50374276 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:51125 MsgID:eCallClearedEvent DvrKey:call.5000.50374276) 18:39:56:083 CTIOS1-ctios Trace: >>CG:[agent.5000.30604]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:10446 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51125 AGID:30604 AGInstr:51125 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30604 AGAvailStatus:0) 18:39:56:083 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374276.51125]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:56:083 CTIOS1-ctios Trace: [agent.5000.30604]: Current Wrapup Mode = 0 18:39:56:083 CTIOS1-ctios Trace: [call.5000.50374276.51125] CallConnectionEA::UpdateClearedCallsEnablementMask(): Firing ButtonEnablementMaskChange (mask = 0x283f0000) 18:39:56:083 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374276.51125]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:56:083 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374276.51125]:eCallClearedEvent,Msk(3f0000) 18:39:56:083 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30604]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:56:083 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30604]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:56:083 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30604]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:56:097 CTIOS1-ctios Trace: >>CG:[agent.5000.48286]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10254 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42107 AGID:48286 AGInstr:42107 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48286 AGAvailStatus:0) 18:39:56:097 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48286]:eAgentStateEvent(eReserved),Msk(0) 18:39:56:097 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48286]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:56:097 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48286]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:56:097 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48286]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:56:097 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48286]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:56:098 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48286]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:56:098 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48286]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:56:098 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48286]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:56:121 CTIOS1-ctios Trace: >>CG:[call.5000.46856355]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856355 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0222542585 DNIS:42107 Dialed#:81112 ConnDevID:0222542585 RCallKeyDay:151314 RCallKeyCID:205518 MsgID:eCallBeginEvent DvrKey:call.5000.46856355 ecc:(...) ICMEntUniqID:icm.151314.205518 RCallKeySeq#:8) 18:39:56:121 CTIOS1-ctios Trace: >>CG:[call.5000.46856355]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856355 ConnDevIDTyp:1 SVC#:203 SVCID:5008 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0222542585 AlrtgDevID:(null) CallngDevID:0222542585 CalldDevID:42107 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856355 Trnk#:0 TrnkGrp#:0) 18:39:56:121 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856355 18:39:56:121 CTIOS1-ctios Trace: >>CG:[call.5000.46856355]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856355 ConnDevIDTyp:1 SVC#:203 SVCID:5008 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:303 SGID:5014 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0222542585 AlrtgDevID:42107 CallngDevID:0222542585 CalldDevID:42107 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856355 Trnk#:0 TrnkGrp#:0) 18:39:56:122 CTIOS1-ctios Trace: [call.5000.46856355]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0222542585. 18:39:56:122 CTIOS1-ctios Trace: CallConnection(0222542585.1) created AgentObject (Device) for DeviceID(0222542585). 18:39:56:122 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:56:122 CTIOS1-ctios Trace: Added CallConnection(0222542585.1). 18:39:56:122 CTIOS1-ctios Trace: [call.5000.46856355]::CreateCallConnection(): CallConnection(0222542585.1) created successfully. 18:39:56:122 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856355.0222542585]:eCallBeginEvent 18:39:56:122 CTIOS1-ctios Trace: [call.5000.46856355] Found CallConnection(0222542585.1) for device 0222542585. 18:39:56:122 CTIOS1-ctios Trace: [call.5000.46856355]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42107. 18:39:56:122 CTIOS1-ctios Trace: [call.5000.46856355] CallConnection(0222542585.1) found DeviceID(42107) AgentID(48286). 18:39:56:122 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:56:122 CTIOS1-ctios Trace: Added CallConnection(0222542585.1). 18:39:56:122 CTIOS1-ctios Trace: [call.5000.46856355]::CreateCallConnection(): CallConnection(0222542585.1) created successfully. 18:39:56:122 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856355.0222542585]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:56:122 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856355.42107]:eCallBeginEvent 18:39:56:122 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856355.0222542585]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:56:122 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856355.42107]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:56:129 CTIOS1-ctios Trace: >>CG:[agent.5000.48397]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10415 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42189 AGID:48397 AGInstr:42189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48397 AGAvailStatus:1) 18:39:56:129 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:56:129 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:56:129 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:56:129 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:56:130 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:56:130 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:56:130 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:56:130 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48397]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:56:130 CTIOS1-ctios Trace: >>CG:[call.5000.2131420980]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420980 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420980 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41198 NewConnDevID:41198 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420980 ecc:(...)) 18:39:56:131 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420980.41198]:eCallDataUpdateEvent,Msk(bf0126) 18:39:56:131 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420980.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:56:131 CTIOS1-ctios Trace: >>CG:[call.5000.2131420981]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420981 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420981 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41199 NewConnDevID:41199 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420981 ecc:(...)) 18:39:56:131 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420981.41199]:eCallDataUpdateEvent,Msk(bf0126) 18:39:56:131 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420981.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:56:356 CTIOS1-ctios Trace: [call.5000.46856350] Found CallConnection(51072.0) for device 51072. 18:39:56:396 CTIOS1-ctios Trace: [call.5000.46856350] Found CallConnection(51072.0) for device 51072. 18:39:56:501 CTIOS1-ctios Trace: >>CG:[call.5000.2131420981]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420981 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420981) 18:39:56:501 CTIOS1-ctios Trace: >>CG:[call.5000.2131420981]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420981 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41199 RelDevID:41199 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420981) 18:39:56:501 CTIOS1-ctios Trace: >>CG:[call.5000.2131420981]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420981 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41199 MsgID:eCallClearedEvent DvrKey:call.5000.2131420981) 18:39:56:501 CTIOS1-ctios Trace: >>CG:[call.5000.2131420981]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420981 ConnDevIDTyp:0 ConnDevID:41199 MsgID:eCallEndEvent DvrKey:call.5000.2131420981) 18:39:56:501 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:56:502 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420981.41199]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:56:502 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420981.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:56:502 CTIOS1-ctios Trace: Removed CallConnection(41199.0). 18:39:56:502 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:56:502 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420981 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:56:502 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420981.41199]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:56:502 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420981.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:56:502 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420981.41199]:eCallClearedEvent,Msk(3f0000) 18:39:56:502 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420981.51044]:eCallClearedEvent,Msk(3f0000) 18:39:56:502 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420981.41199]:eCallEndEvent 18:39:56:502 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420981.51044]:eCallEndEvent 18:39:56:502 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:56:502 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:56:502 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:56:534 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32374362 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5171 LogdOnTimeTdy:9530 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:347 LogdOnTimeSess:784 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:56:536 CTIOS1-ctios Trace: >>CG:[call.5000.2131420980]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420980 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420980) 18:39:56:536 CTIOS1-ctios Trace: >>CG:[call.5000.2131420980]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420980 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41198 RelDevID:41198 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420980) 18:39:56:536 CTIOS1-ctios Trace: >>CG:[call.5000.2131420980]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420980 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41198 MsgID:eCallClearedEvent DvrKey:call.5000.2131420980) 18:39:56:536 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420980.41198]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:56:536 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420980.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:56:536 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420980.41198]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:56:536 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420980.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:56:536 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420980.41198]:eCallClearedEvent,Msk(3f0000) 18:39:56:536 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420980.51023]:eCallClearedEvent,Msk(3f0000) 18:39:56:537 CTIOS1-ctios Trace: >>CG:[call.5000.2131420980]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420980 ConnDevIDTyp:0 ConnDevID:41198 MsgID:eCallEndEvent DvrKey:call.5000.2131420980) 18:39:56:537 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:56:537 CTIOS1-ctios Trace: Removed CallConnection(41198.0). 18:39:56:537 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:56:537 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420980.41198]:eCallEndEvent 18:39:56:537 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420980.51023]:eCallEndEvent 18:39:56:537 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420980 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:56:537 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:56:538 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:56:538 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:56:568 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32374363 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:6002 LogdOnTimeTdy:9435 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:6002 LogdOnTimeSess:9435 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:56:575 CTIOS1-ctios Trace: >>CG:[agent.5000.3467]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42227 AGID:3467 AGInstr:42227 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3467 AGAvailStatus:1) 18:39:56:576 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:eAgentStateEvent(eTalking),Msk(0) 18:39:56:576 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:56:576 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:56:576 CTIOS1-ctios Trace: >>CG:[call.5000.46856358]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856358 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42227 ConnDevID:42227 MsgID:eCallBeginEvent DvrKey:call.5000.46856358 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105196))) 18:39:56:576 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:56:576 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856358 18:39:56:576 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:56:576 CTIOS1-ctios Trace: >>CG:[call.5000.46856358]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856358 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42227 CallngDevID:42227 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856358) 18:39:56:576 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:56:576 CTIOS1-ctios Trace: [call.5000.46856358] CallConnection(42227.0) found DeviceID(42227) AgentID(3467). 18:39:56:576 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:56:576 CTIOS1-ctios Trace: Added CallConnection(42227.0). 18:39:56:576 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:56:576 CTIOS1-ctios Trace: [call.5000.46856358]::CreateCallConnection(): CallConnection(42227.0) created successfully. 18:39:56:576 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:56:576 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856358.42227]:eCallBeginEvent,Msk(bf0002) 18:39:56:576 CTIOS1-ctios Trace: >>CG:[agent.5000.3467]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:5157 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42227 AGID:3467 AGInstr:42227 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3467 AGAvailStatus:0) 18:39:56:576 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856358.42227]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:56:576 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:eAgentStateEvent(eTalking),Msk(0) 18:39:56:576 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:56:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:56:577 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:56:577 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:56:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:56:577 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:56:577 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3467]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:56:601 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42049 ANI:03204885299 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207480 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207480 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7991301) 18:39:56:632 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:39:56:633 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eReserved),Msk(0) 18:39:56:633 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:56:633 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:56:633 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:56:633 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:56:633 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:56:633 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:56:633 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:56:663 CTIOS1-ctios Trace: >>CG:[call.5000.46856359]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856359 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:03204885299 DNIS:42049 Dialed#:45233 ConnDevID:03204885299 RCallKeyDay:151314 RCallKeyCID:207480 MsgID:eCallBeginEvent DvrKey:call.5000.46856359 ecc:(...) ICMEntUniqID:icm.151314.207480 RCallKeySeq#:2) 18:39:56:663 CTIOS1-ctios Trace: >>CG:[call.5000.46856359]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856359 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:03204885299 AlrtgDevID:(null) CallngDevID:03204885299 CalldDevID:42049 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856359 Trnk#:0 TrnkGrp#:0) 18:39:56:663 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856359 18:39:56:663 CTIOS1-ctios Trace: [call.5000.46856359]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 03204885299. 18:39:56:663 CTIOS1-ctios Trace: CallConnection(03204885299.1) created AgentObject (Device) for DeviceID(03204885299). 18:39:56:663 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:56:663 CTIOS1-ctios Trace: Added CallConnection(03204885299.1). 18:39:56:663 CTIOS1-ctios Trace: [call.5000.46856359]::CreateCallConnection(): CallConnection(03204885299.1) created successfully. 18:39:56:663 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856359.03204885299]:eCallBeginEvent 18:39:56:663 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856359.03204885299]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:56:664 CTIOS1-ctios Trace: >>CG:[call.5000.46856359]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856359 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:03204885299 AlrtgDevID:42049 CallngDevID:03204885299 CalldDevID:42049 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856359 Trnk#:0 TrnkGrp#:0) 18:39:56:664 CTIOS1-ctios Trace: [call.5000.46856359] Found CallConnection(03204885299.1) for device 03204885299. 18:39:56:664 CTIOS1-ctios Trace: [call.5000.46856359]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42049. 18:39:56:664 CTIOS1-ctios Trace: [call.5000.46856359] CallConnection(03204885299.1) found DeviceID(42049) AgentID(42299). 18:39:56:664 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:56:664 CTIOS1-ctios Trace: Added CallConnection(03204885299.1). 18:39:56:664 CTIOS1-ctios Trace: [call.5000.46856359]::CreateCallConnection(): CallConnection(03204885299.1) created successfully. 18:39:56:664 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856359.42049]:eCallBeginEvent 18:39:56:664 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856359.03204885299]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:56:664 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856359.42049]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:56:779 CTIOS1-ctios Trace: >>CG:[call.5000.46856358]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856358 CallTyp:10 ConnDevIDTyp:0 NewConnCID:46856358 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:970912550911 ConnDevID:42227 NewConnDevID:42227 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856358) 18:39:56:779 CTIOS1-ctios Trace: >>CG:[call.5000.46856358]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856358 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:3 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42227 CallngDevID:42227 CalldDevID:970912550911 MsgID:eCallOriginatedEvent DvrKey:call.5000.46856358) 18:39:56:779 CTIOS1-ctios Trace: [call.5000.46856358] Found CallConnection(42227.0) for device 42227. 18:39:56:779 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856358.42227]:eCallDataUpdateEvent,Msk(bf0002) 18:39:56:779 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856358.42227]:eCallOriginatedEvent,Msk(bf0002) 18:39:56:843 CTIOS1-ctios Trace: >>CG:[agent.5000.36328]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10707 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21026 AGID:36328 AGInstr:21026 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36328 AGAvailStatus:0) 18:39:56:843 CTIOS1-ctios Trace: >>CG:[call.5000.198845574]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:198845574 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845574 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0222617207 NewConnDevID:0222617207 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845574 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105196))) 18:39:56:843 CTIOS1-ctios Trace: >>CG:[call.5000.198845574]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:198845574 ConnDevIDTyp:0 SVC#:402 SVCID:5028 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:502 SGID:5037 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:21026 CallngDevID:0222617207 CalldDevID:21026 LstRedirDevID:(null) AnsDevID:21026 MsgID:eCallEstablishedEvent DvrKey:call.5000.198845574 Trnk#:0 TrnkGrp#:0) 18:39:56:843 CTIOS1-ctios Trace: [call.5000.198845574] Found CallConnection(0222617207.1). 18:39:56:843 CTIOS1-ctios Trace: [call.5000.198845574] Found CallConnection(0222617207.1). 18:39:56:844 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36328]:eAgentStateEvent(eTalking),Msk(0) 18:39:56:844 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36328]:eAgentStateEvent(eTalking),Msk(0) 18:39:56:844 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36328]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:56:844 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845574.0222617207]:eCallDataUpdateEvent,Msk(bf0002) 18:39:56:844 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845574.21026]:eCallDataUpdateEvent,Msk(3f0001) 18:39:56:844 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845574.21026]:eCallDataUpdateEvent,Msk(3f0001) 18:39:56:844 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845574.0222617207]:eCallEstablishedEvent,Msk(bf01a6) 18:39:56:844 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845574.21026]:eCallEstablishedEvent,Msk(bf01a6) 18:39:56:844 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845574.21026]:eCallEstablishedEvent,Msk(bf01a6) 18:39:56:940 CTIOS1-ctios Trace: ->RCV[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4) a=48507][agent.5000.48507]:eSetAgentStateRequest(eAvailable) 18:39:57:001 CTIOS1-ctios Trace: >>CG:[call.5000.46855852]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855852 ConnDevIDTyp:0 ConnDevID:42203 MsgID:eCallEndEvent DvrKey:call.5000.46855852) 18:39:57:001 CTIOS1-ctios Trace: Removed CallConnection(4235303252.1). 18:39:57:001 CTIOS1-ctios Trace: Removed CallConnection(42203.0). 18:39:57:001 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855852 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:57:001 CTIOS1-ctios Trace: >>CG:[agent.5000.48507]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10678 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42203 AGID:48507 AGInstr:42203 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48507 AGAvailStatus:1) 18:39:57:001 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855852.4235303252]:eCallEndEvent 18:39:57:002 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855852.42203]:eCallEndEvent 18:39:57:002 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855852.42203]:eCallEndEvent 18:39:57:002 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:57:002 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:57:002 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:57:002 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:57:002 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:57:002 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:57:002 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:57:002 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:57:002 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:57:003 CTIOS1-ctios Trace: >>CG:[agent.5000.48507]:eSetAgentStateConf(UniqObjID:agent.5000.48507 MsgID:eSetAgentStateConf TgtCILClntID:GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)) 18:39:57:003 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:eSetAgentStateConf 18:39:57:008 CTIOS1-ctios Trace: >>CG:[call.5000.46855956]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46855956 ConnDevIDTyp:1 ConnDevID:0572310120 MsgID:eCallEndEvent DvrKey:call.5000.46855956) 18:39:57:008 CTIOS1-ctios Trace: Removed CallConnection(0572310120.1). 18:39:57:008 CTIOS1-ctios Trace: Removed CallConnection(42057.0). 18:39:57:008 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46855956 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:57:008 CTIOS1-ctios Trace: >>CG:[agent.5000.48460]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10524 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42057 AGID:48460 AGInstr:42057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48460 AGAvailStatus:0) 18:39:57:008 CTIOS1-ctios Trace: >>CG:[agent.5000.48460]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10524 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42057 AGID:48460 AGInstr:42057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48460 AGAvailStatus:1) 18:39:57:009 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855956.0572310120]:eCallEndEvent 18:39:57:009 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855956.42057]:eCallEndEvent 18:39:57:009 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:57:009 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:010 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:010 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:010 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:010 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:010 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:010 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:010 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:eAgentStateEvent(eTalking),Msk(0) 18:39:57:010 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:010 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:010 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:010 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:010 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:010 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:011 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:011 CTIOS1-ctios Trace: >>CG:[call.5000.46856360]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856360 CallTyp:10 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:42057 ConnDevID:42057 MsgID:eCallBeginEvent DvrKey:call.5000.46856360 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105196))) 18:39:57:011 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856360 18:39:57:011 CTIOS1-ctios Trace: >>CG:[call.5000.46856360]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856360 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:9752 SGID:5000 LineHdl:1 LineTyp:2 SGPri:0 MonID:0 ConnDevID:42057 CallngDevID:42057 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.46856360) 18:39:57:011 CTIOS1-ctios Trace: [call.5000.46856360] CallConnection(42057.0) found DeviceID(42057) AgentID(48460). 18:39:57:011 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:57:011 CTIOS1-ctios Trace: Added CallConnection(42057.0). 18:39:57:011 CTIOS1-ctios Trace: [call.5000.46856360]::CreateCallConnection(): CallConnection(42057.0) created successfully. 18:39:57:011 CTIOS1-ctios Trace: >>CG:[agent.5000.48460]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10524 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42057 AGID:48460 AGInstr:42057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48460 AGAvailStatus:0) 18:39:57:011 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856360.42057]:eCallBeginEvent,Msk(bf0002) 18:39:57:011 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856360.42057]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:57:011 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:eAgentStateEvent(eTalking),Msk(0) 18:39:57:011 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:012 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:012 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:012 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:012 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:012 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:012 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:032 CTIOS1-ctios Trace: >>CG:[agent.5000.48507]:eQueryAgentStatisticsConf(IID:32374365 PrphID:5000 AGExt:42203 AGID:48507 AGInstr:42203 UniqObjID:agent.5000.48507 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:182 LogdOnTimeTdy:2461 NotRdyTimeTdy:1117 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:5 HdlCallsTlkTimeTdy:1131 HdlCallsTimeTdy:1155 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:182 LogdOnTimeSess:2461 NotRdyTimeSess:1117 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:5 HdlCallsTlkTimeSess:1131 HdlCallsTimeSess:1155 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:24 HdlCallsAftCallTimeTdy:24 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTim 18:39:57:032 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:eOnNewAgentStatisticsEvent 18:39:57:043 CTIOS1-ctios Trace: >>CG:[agent.5000.48460]:eQueryAgentStatisticsConf(IID:32374366 PrphID:5000 AGExt:42057 AGID:48460 AGInstr:42057 UniqObjID:agent.5000.48460 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1343 LogdOnTimeTdy:9776 NotRdyTimeTdy:1524 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:39 HdlCallsTlkTimeTdy:6700 HdlCallsTimeTdy:6872 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:893 LogdOnTimeSess:5963 NotRdyTimeSess:1386 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:3578 HdlCallsTimeSess:3658 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:19 IntCallsTimeSess:6 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:33 IntCallsTimeTdy:11 HdlCallsAftCallTimeSess:80 HdlCallsAftCallTimeTdy:172 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwC 18:39:57:124 CTIOS1-ctios Trace: >>CG:[agent.5000.48286]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:303 SGID:5014 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10254 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42107 AGID:48286 AGInstr:42107 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48286 AGAvailStatus:0) 18:39:57:125 CTIOS1-ctios Trace: >>CG:[call.5000.46856355]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856355 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856355 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0222542585 NewConnDevID:0222542585 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856355 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105196))) 18:39:57:125 CTIOS1-ctios Trace: >>CG:[call.5000.46856355]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856355 ConnDevIDTyp:0 SVC#:203 SVCID:5008 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:303 SGID:5014 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42107 CallngDevID:0222542585 CalldDevID:42107 LstRedirDevID:(null) AnsDevID:42107 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856355 Trnk#:0 TrnkGrp#:0) 18:39:57:125 CTIOS1-ctios Trace: [call.5000.46856355] Found CallConnection(0222542585.1). 18:39:57:125 CTIOS1-ctios Trace: [call.5000.46856355] Found CallConnection(0222542585.1). 18:39:57:125 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48286]:eAgentStateEvent(eTalking),Msk(0) 18:39:57:125 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48286]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:125 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48286]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:125 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48286]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:126 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48286]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:126 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48286]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:126 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48286]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:126 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48286]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856355.0222542585]:eCallDataUpdateEvent,Msk(bf0002) 18:39:57:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856355.42107]:eCallDataUpdateEvent,Msk(3f0001) 18:39:57:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856355.0222542585]:eCallEstablishedEvent,Msk(bf01a6) 18:39:57:126 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856355.42107]:eCallEstablishedEvent,Msk(bf01a6) 18:39:57:144 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:3 SVCID:9802 SG#:3 SGID:9786 SGPri:0 MonID:0 NumNamVars:11 NumNamArrs:4 MRDID:1 AGInstr:51054 ANI:0412630648 UsrToUsrInfo:(null) Dialed#:45230 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207777 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207777 RCallKeySeq#:1 CallTypIDTag:5278 PreCallIIDTag:7991795) 18:39:57:144 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][]:eAgentPrecallEvent 18:39:57:172 CTIOS1-ctios Trace: [call.5000.46855871] Found CallConnection(42190.0) for device 42190. 18:39:57:173 CTIOS1-ctios Trace: [call.5000.46855871] Found CallConnection(42190.0) for device 42190. 18:39:57:173 CTIOS1-ctios Trace: >>CG:[call.5000.46855871]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855871 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42190 RelDevID:42190 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855871) 18:39:57:174 CTIOS1-ctios Trace: >>CG:[call.5000.46855871]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855871 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:03244182385 RelDevID:03244182385 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46855871) 18:39:57:174 CTIOS1-ctios Trace: >>CG:[call.5000.46855871]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46855871 ConnDevIDTyp:1 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:03244182385 MsgID:eCallClearedEvent DvrKey:call.5000.46855871) 18:39:57:174 CTIOS1-ctios Trace: >>CG:[agent.5000.48721]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:301 SGID:5012 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:11030 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42190 AGID:48721 AGInstr:42190 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48721 AGAvailStatus:0) 18:39:57:174 CTIOS1-ctios Trace: [agent.5000.48721]: Current Wrapup Mode = 3 18:39:57:174 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855871.03244182385]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:57:174 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855871.42190]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:57:174 CTIOS1-ctios Trace: <-SND[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855871.42190]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:57:174 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855871.03244182385]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:57:174 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855871.42190]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:57:174 CTIOS1-ctios Trace: <-SND[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855871.42190]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:57:174 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855871.03244182385]:eCallClearedEvent,Msk(3f0000) 18:39:57:174 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855871.42190]:eCallClearedEvent,Msk(3f0000) 18:39:57:175 CTIOS1-ctios Trace: <-SND[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46855871.42190]:eCallClearedEvent,Msk(3f0000) 18:39:57:175 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:57:175 CTIOS1-ctios Trace: <-SND[GB6-225-3F40-2156-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:57:175 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:57:175 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:57:175 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:57:175 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:57:175 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:57:175 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48721]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:57:175 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48721]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:57:176 CTIOS1-ctios Trace: >>CG:[agent.5000.10840]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7928 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51054 AGID:10840 AGInstr:51054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10840 AGAvailStatus:0) 18:39:57:176 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10840]:eAgentStateEvent(eReserved),Msk(0) 18:39:57:176 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][agent.5000.10840]:eAgentStateEvent(eReserved),Msk(0) 18:39:57:176 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10840]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:57:177 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10840]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:57:193 CTIOS1-ctios Trace: >>CG:[call.5000.46856360]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856360 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:42057 RelDevID:42057 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856360) 18:39:57:194 CTIOS1-ctios Trace: >>CG:[call.5000.46856360]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856360 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:42057 MsgID:eCallClearedEvent DvrKey:call.5000.46856360) 18:39:57:194 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856360.42057]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:57:194 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856360.42057]:eCallClearedEvent,Msk(3f0000) 18:39:57:203 CTIOS1-ctios Trace: >>CG:[call.5000.46856360]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:46856360 ConnDevIDTyp:0 ConnDevID:42057 MsgID:eCallEndEvent DvrKey:call.5000.46856360) 18:39:57:203 CTIOS1-ctios Trace: Removed CallConnection(42057.0). 18:39:57:203 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.46856360 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:57:203 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856360.42057]:eCallEndEvent 18:39:57:203 CTIOS1-ctios Trace: >>CG:[agent.5000.48460]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10524 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42057 AGID:48460 AGInstr:42057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48460 AGAvailStatus:1) 18:39:57:203 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:57:203 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:57:203 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:57:203 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:57:203 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:57:204 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:57:204 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:57:204 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:57:216 CTIOS1-ctios Trace: >>CG:[call.5000.46856361]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856361 CallTyp:2 ConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 ANI:0412630648 DNIS:51054 Dialed#:45230 ConnDevID:0412630648 RCallKeyDay:151314 RCallKeyCID:207777 MsgID:eCallBeginEvent DvrKey:call.5000.46856361 ecc:(...) ICMEntUniqID:icm.151314.207777 RCallKeySeq#:2) 18:39:57:216 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856361 18:39:57:216 CTIOS1-ctios Trace: >>CG:[call.5000.46856361]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856361 ConnDevIDTyp:1 SVC#:3 SVCID:9802 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:0412630648 AlrtgDevID:(null) CallngDevID:0412630648 CalldDevID:51054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856361 Trnk#:0 TrnkGrp#:0) 18:39:57:216 CTIOS1-ctios Trace: [call.5000.46856361]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 0412630648. 18:39:57:216 CTIOS1-ctios Trace: CallConnection(0412630648.1) created AgentObject (Device) for DeviceID(0412630648). 18:39:57:216 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:57:216 CTIOS1-ctios Trace: Added CallConnection(0412630648.1). 18:39:57:216 CTIOS1-ctios Trace: [call.5000.46856361]::CreateCallConnection(): CallConnection(0412630648.1) created successfully. 18:39:57:216 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856361.0412630648]:eCallBeginEvent 18:39:57:216 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856361.0412630648]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:57:216 CTIOS1-ctios Trace: >>CG:[call.5000.46856361]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856361 ConnDevIDTyp:1 SVC#:3 SVCID:9802 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:3 SGID:9786 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:0412630648 AlrtgDevID:51054 CallngDevID:0412630648 CalldDevID:51054 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856361 Trnk#:0 TrnkGrp#:0) 18:39:57:216 CTIOS1-ctios Trace: [call.5000.46856361] Found CallConnection(0412630648.1) for device 0412630648. 18:39:57:216 CTIOS1-ctios Trace: [call.5000.46856361]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51054. 18:39:57:216 CTIOS1-ctios Trace: [call.5000.46856361] CallConnection(0412630648.1) found DeviceID(51054) AgentID(10840). 18:39:57:216 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:57:216 CTIOS1-ctios Trace: Added CallConnection(0412630648.1). 18:39:57:216 CTIOS1-ctios Trace: [call.5000.46856361]::CreateCallConnection(): CallConnection(0412630648.1) created successfully. 18:39:57:217 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856361.51054]:eCallBeginEvent 18:39:57:217 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][call.5000.46856361.51054]:eCallBeginEvent 18:39:57:217 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856361.0412630648]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:57:217 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856361.51054]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:57:217 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][call.5000.46856361.51054]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:57:234 CTIOS1-ctios Trace: >>CG:[agent.5000.48460]:eQueryAgentStatisticsConf(IID:32374367 PrphID:5000 AGExt:42057 AGID:48460 AGInstr:42057 UniqObjID:agent.5000.48460 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:1343 LogdOnTimeTdy:9776 NotRdyTimeTdy:1524 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:39 HdlCallsTlkTimeTdy:6700 HdlCallsTimeTdy:6872 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:893 LogdOnTimeSess:5963 NotRdyTimeSess:1386 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:21 HdlCallsTlkTimeSess:3578 HdlCallsTimeSess:3658 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:20 IntCallsTimeSess:6 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:34 IntCallsTimeTdy:11 HdlCallsAftCallTimeSess:80 HdlCallsAftCallTimeTdy:172 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwC 18:39:57:306 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:0) 18:39:57:306 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:57:306 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:354 CTIOS1-ctios Trace: [call.5000.198845574] Found CallConnection(21026.0) for device 21026. 18:39:57:395 CTIOS1-ctios Trace: [call.5000.198845574] Found CallConnection(21026.0) for device 21026. 18:39:57:471 CTIOS1-ctios Trace: ->RCV[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4) a=48507][agent.5000.48507]:eSetAgentStateRequest(eNotReady) 18:39:57:578 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:202 SVCID:5007 SG#:302 SGID:5013 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42125 ANI:04235400756 UsrToUsrInfo:(null) Dialed#:45233 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207569 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207569 RCallKeySeq#:1 CallTypIDTag:5005 PreCallIIDTag:7991448) 18:39:57:578 CTIOS1-ctios Trace: <-SND[GQ7-51-CA4F-220-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:57:585 CTIOS1-ctios Trace: >>CG:[call.5000.46856358]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856358 CallTyp:9 ConnDevIDTyp:0 NewConnCID:46856358 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:42227 NewConnDevID:42227 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856358) 18:39:57:586 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856358.42227]:eCallDataUpdateEvent,Msk(bf0002) 18:39:57:586 CTIOS1-ctios Trace: >>CG:[call.5000.46856358]:eCallReachedNetworkEvent(PrphID:5000 PrphTyp:17 ConnCID:46856358 ConnDevIDTyp:1 CalldDevTyp:70 LclConnState:65535 EvtCause:65535 LineHdl:0 LineTyp:7 TrnkUsedDevTyp:70 MonID:0 ConnDevID:970912550911 CalldDevID:-1 TrnkUsedDevID:-1 MsgID:eCallReachedNetworkEvent DvrKey:call.5000.46856358 Trnk#:0 TrnkGrp#:0) 18:39:57:606 CTIOS1-ctios Trace: >>CG:[agent.5000.6589]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8844 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21080 AGID:6589 AGInstr:21080 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6589 AGAvailStatus:1) 18:39:57:606 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:57:606 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6589]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:57:609 CTIOS1-ctios Trace: >>CG:[agent.5000.4072]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:6492 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42125 AGID:4072 AGInstr:42125 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.4072 AGAvailStatus:0) 18:39:57:609 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4072]:eAgentStateEvent(eReserved),Msk(0) 18:39:57:609 CTIOS1-ctios Trace: <-SND[GQ7-51-CA4F-220-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4072]:eAgentStateEvent(eReserved),Msk(0) 18:39:57:609 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4072]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:57:609 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4072]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:57:610 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4072]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:57:610 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4072]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:57:610 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4072]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:57:610 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4072]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:57:610 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4072]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:57:621 CTIOS1-ctios Trace: >>CG:[agent.5000.48507]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10678 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42203 AGID:48507 AGInstr:42203 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48507 AGAvailStatus:0) 18:39:57:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:57:621 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:57:621 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:622 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:622 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:622 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:622 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:622 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48507]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:622 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:622 CTIOS1-ctios Trace: >>CG:[agent.5000.48507]:eSetAgentStateConf(UniqObjID:agent.5000.48507 MsgID:eSetAgentStateConf TgtCILClntID:GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)) 18:39:57:622 CTIOS1-ctios Trace: <-SND[GC3-230-CD4F-4420-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48507]:eSetAgentStateConf 18:39:57:638 CTIOS1-ctios Trace: >>CG:[call.5000.46856362]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856362 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:04235400756 DNIS:42125 Dialed#:45233 ConnDevID:04235400756 RCallKeyDay:151314 RCallKeyCID:207569 MsgID:eCallBeginEvent DvrKey:call.5000.46856362 ecc:(...) ICMEntUniqID:icm.151314.207569 RCallKeySeq#:2) 18:39:57:638 CTIOS1-ctios Trace: >>CG:[call.5000.46856362]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856362 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:04235400756 AlrtgDevID:(null) CallngDevID:04235400756 CalldDevID:42125 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856362 Trnk#:0 TrnkGrp#:0) 18:39:57:638 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.46856362 18:39:57:638 CTIOS1-ctios Trace: [call.5000.46856362]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 04235400756. 18:39:57:638 CTIOS1-ctios Trace: CallConnection(04235400756.1) created AgentObject (Device) for DeviceID(04235400756). 18:39:57:638 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:57:638 CTIOS1-ctios Trace: Added CallConnection(04235400756.1). 18:39:57:638 CTIOS1-ctios Trace: [call.5000.46856362]::CreateCallConnection(): CallConnection(04235400756.1) created successfully. 18:39:57:639 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856362.04235400756]:eCallBeginEvent 18:39:57:639 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856362.04235400756]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:57:639 CTIOS1-ctios Trace: >>CG:[call.5000.46856362]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:46856362 ConnDevIDTyp:1 SVC#:202 SVCID:5007 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:302 SGID:5013 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:04235400756 AlrtgDevID:42125 CallngDevID:04235400756 CalldDevID:42125 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.46856362 Trnk#:0 TrnkGrp#:0) 18:39:57:639 CTIOS1-ctios Trace: [call.5000.46856362] Found CallConnection(04235400756.1) for device 04235400756. 18:39:57:639 CTIOS1-ctios Trace: [call.5000.46856362]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42125. 18:39:57:639 CTIOS1-ctios Trace: [call.5000.46856362] CallConnection(04235400756.1) found DeviceID(42125) AgentID(4072). 18:39:57:639 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:57:639 CTIOS1-ctios Trace: Added CallConnection(04235400756.1). 18:39:57:639 CTIOS1-ctios Trace: [call.5000.46856362]::CreateCallConnection(): CallConnection(04235400756.1) created successfully. 18:39:57:639 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856362.42125]:eCallBeginEvent 18:39:57:639 CTIOS1-ctios Trace: <-SND[GQ7-51-CA4F-220-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856362.42125]:eCallBeginEvent 18:39:57:639 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856362.04235400756]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:57:640 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856362.42125]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:57:640 CTIOS1-ctios Trace: <-SND[GQ7-51-CA4F-220-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856362.42125]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:57:667 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:39:57:667 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eTalking),Msk(0) 18:39:57:667 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:667 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:667 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:667 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:668 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:668 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:668 CTIOS1-ctios Trace: >>CG:[call.5000.46856359]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856359 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856359 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:03204885299 NewConnDevID:03204885299 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856359 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105197))) 18:39:57:668 CTIOS1-ctios Trace: >>CG:[call.5000.46856359]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856359 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42049 CallngDevID:03204885299 CalldDevID:42049 LstRedirDevID:(null) AnsDevID:42049 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856359 Trnk#:0 TrnkGrp#:0) 18:39:57:668 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:57:668 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856359.03204885299]:eCallDataUpdateEvent,Msk(bf0002) 18:39:57:668 CTIOS1-ctios Trace: [call.5000.46856359] Found CallConnection(03204885299.1). 18:39:57:668 CTIOS1-ctios Trace: [call.5000.46856359] Found CallConnection(03204885299.1). 18:39:57:668 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856359.42049]:eCallDataUpdateEvent,Msk(3f0001) 18:39:57:668 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856359.03204885299]:eCallEstablishedEvent,Msk(bf01a6) 18:39:57:668 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856359.42049]:eCallEstablishedEvent,Msk(bf01a6) 18:39:57:673 CTIOS1-ctios Trace: [call.5000.46856355] Found CallConnection(42107.0) for device 42107. 18:39:57:694 CTIOS1-ctios Trace: ->RCV[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4) a=3816][agent.5000.3816]:eSetAgentStateRequest(eNotReady) 18:39:57:706 CTIOS1-ctios Trace: >>CG:[agent.5000.48414]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10467 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42192 AGID:48414 AGInstr:42192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48414 AGAvailStatus:0) 18:39:57:706 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:57:706 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:706 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:706 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:707 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:707 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:707 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:707 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:710 CTIOS1-ctios Trace: [call.5000.46856355] Found CallConnection(42107.0) for device 42107. 18:39:57:797 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:402 SVCID:5028 SG#:502 SGID:5037 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:42098 ANI:685801420 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207559 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207559 RCallKeySeq#:1 CallTypIDTag:5033 PreCallIIDTag:7991431) 18:39:57:797 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:57:801 CTIOS1-ctios Trace: ->RCV[37096 a=M][call.5000.198845574.21026]:eSetCallDataRequest 18:39:57:828 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:9559 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42098 AGID:42586 AGInstr:42098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42586 AGAvailStatus:0) 18:39:57:828 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:eAgentStateEvent(eReserved),Msk(0) 18:39:57:828 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eAgentStateEvent(eReserved),Msk(0) 18:39:57:828 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:57:829 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:57:829 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:57:829 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:57:829 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:57:829 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:57:829 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:57:848 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:6137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42133 AGID:3816 AGInstr:42133 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3816 AGAvailStatus:0) 18:39:57:848 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:57:848 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:57:848 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:848 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:848 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:848 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:849 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:849 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:849 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:57:849 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eSetAgentStateConf(UniqObjID:agent.5000.3816 MsgID:eSetAgentStateConf TgtCILClntID:GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)) 18:39:57:849 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eSetAgentStateConf 18:39:57:861 CTIOS1-ctios Trace: >>CG:[call.5000.198845574]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845574 CallTyp:2 ConnDevIDTyp:1 NewConnCID:198845574 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0222617207 NewConnDevID:0222617207 MsgID:eCallDataUpdateEvent DvrKey:call.5000.198845574 ecc:(...)) 18:39:57:862 CTIOS1-ctios Trace: >>CG:[call.5000.198845574.21026]:eSetCallDataConf(UniqObjID:call.5000.198845574.21026 MsgID:eSetCallDataConf TgtCILClntID:37096) 18:39:57:862 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845574.0222617207]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:57:862 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845574.21026]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:57:862 CTIOS1-ctios Trace: <-SND[F-B2-6924-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845574.21026]:eCallDataUpdateEvent,Msk(bf01a6) 18:39:57:878 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:7456 SGID:9203 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51044 ANI:(null) UsrToUsrInfo:(null) Dialed#:45381 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207943 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207943 RCallKeySeq#:0 CallTypIDTag:5240 PreCallIIDTag:7992053) 18:39:57:879 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:4294967295 SVCID:4294967295 SG#:1548 SGID:9205 SGPri:0 MonID:0 NumNamVars:0 NumNamArrs:0 MRDID:1 AGInstr:51023 ANI:(null) UsrToUsrInfo:(null) Dialed#:45383 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207944 MsgID:eAgentPrecallEvent ICMEntUniqID:icm.151314.207944 RCallKeySeq#:0 CallTypIDTag:5242 PreCallIIDTag:7992054) 18:39:57:897 CTIOS1-ctios Trace: >>CG:[call.5000.154710052]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154710052 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:685801420 DNIS:42098 Dialed#:45433 ConnDevID:685801420 RCallKeyDay:151314 RCallKeyCID:207559 MsgID:eCallBeginEvent DvrKey:call.5000.154710052 ecc:(...) ICMEntUniqID:icm.151314.207559 RCallKeySeq#:2) 18:39:57:897 CTIOS1-ctios Trace: >>CG:[call.5000.154710052]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154710052 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:685801420 AlrtgDevID:(null) CallngDevID:685801420 CalldDevID:42098 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154710052 Trnk#:0 TrnkGrp#:0) 18:39:57:897 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.154710052 18:39:57:897 CTIOS1-ctios Trace: [call.5000.154710052]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 685801420. 18:39:57:897 CTIOS1-ctios Trace: CallConnection(685801420.1) created AgentObject (Device) for DeviceID(685801420). 18:39:57:897 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:57:897 CTIOS1-ctios Trace: Added CallConnection(685801420.1). 18:39:57:897 CTIOS1-ctios Trace: [call.5000.154710052]::CreateCallConnection(): CallConnection(685801420.1) created successfully. 18:39:57:897 CTIOS1-ctios Trace: >>CG:[call.5000.154710052]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:154710052 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:502 SGID:5037 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:685801420 AlrtgDevID:42098 CallngDevID:685801420 CalldDevID:42098 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.154710052 Trnk#:0 TrnkGrp#:0) 18:39:57:897 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710052.685801420]:eCallBeginEvent 18:39:57:898 CTIOS1-ctios Trace: [call.5000.154710052] Found CallConnection(685801420.1) for device 685801420. 18:39:57:898 CTIOS1-ctios Trace: [call.5000.154710052]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 42098. 18:39:57:898 CTIOS1-ctios Trace: [call.5000.154710052] CallConnection(685801420.1) found DeviceID(42098) AgentID(42586). 18:39:57:898 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:57:898 CTIOS1-ctios Trace: Added CallConnection(685801420.1). 18:39:57:898 CTIOS1-ctios Trace: [call.5000.154710052]::CreateCallConnection(): CallConnection(685801420.1) created successfully. 18:39:57:898 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710052.685801420]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:57:898 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710052.42098]:eCallBeginEvent 18:39:57:898 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710052.42098]:eCallBeginEvent 18:39:57:898 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710052.685801420]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:57:898 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710052.42098]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:57:898 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710052.42098]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:57:909 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:57:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eReserved),Msk(0) 18:39:57:909 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:57:909 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:57:910 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:57:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eReserved),Msk(0) 18:39:57:910 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:57:910 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:57:923 CTIOS1-ctios Trace: >>CG:[call.5000.46855586]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46855586 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46855586 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04235168458 CallWrpupData:BB_1218_Irrelevant/PrankCall ,169 NewConnDevID:42211 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46855586 ecc:(...)) 18:39:57:923 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855586.04235168458]:eCallDataUpdateEvent 18:39:57:924 CTIOS1-ctios Trace: <-SND[37096][call.5000.46855586.42211]:eCallDataUpdateEvent 18:39:57:953 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:0) 18:39:57:954 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:57:954 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:58:024 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:0) 18:39:58:024 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:58:025 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:58:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420982]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420982 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41207 ConnDevID:41207 MsgID:eCallBeginEvent DvrKey:call.5000.2131420982) 18:39:58:036 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420982 18:39:58:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420982]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420982 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41207 CallngDevID:41207 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420982) 18:39:58:036 CTIOS1-ctios Trace: [call.5000.2131420982] CallConnection(41207.0) found DeviceID(41207) AgentID(). 18:39:58:036 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:58:036 CTIOS1-ctios Trace: Added CallConnection(41207.0). 18:39:58:036 CTIOS1-ctios Trace: [call.5000.2131420982]::CreateCallConnection(): CallConnection(41207.0) created successfully. 18:39:58:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420982]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420982 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420982 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51044 ConnDevID:41207 NewConnDevID:41207 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420982) 18:39:58:036 CTIOS1-ctios Trace: >>CG:[call.5000.2131420982]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420982 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41207 CallngDevID:41207 CalldDevID:51044 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420982) 18:39:58:036 CTIOS1-ctios Trace: [call.5000.2131420982] Found CallConnection(41207.0) for device 41207. 18:39:58:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420982.41207]:eCallBeginEvent,Msk(bf0002) 18:39:58:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420982.41207]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:58:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420982.41207]:eCallDataUpdateEvent,Msk(bf0002) 18:39:58:036 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420982.41207]:eCallOriginatedEvent,Msk(bf0002) 18:39:58:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420982]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420982 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420982 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51044 Dialed#:45381 ConnDevID:41207 NewConnDevID:41207 RCallKeyDay:151314 RCallKeyCID:207943 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420982 ICMEntUniqID:icm.151314.207943 RCallKeySeq#:1) 18:39:58:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420982]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420982 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41207 AlrtgDevID: CallngDevID:41207 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420982 Trnk#:0 TrnkGrp#:0) 18:39:58:041 CTIOS1-ctios Trace: [call.5000.2131420982] Found CallConnection(41207.0) for device 41207. 18:39:58:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420982]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420982 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:7456 SGID:9203 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41207 AlrtgDevID:51044 CallngDevID:41207 CalldDevID:51044 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420982 Trnk#:0 TrnkGrp#:0) 18:39:58:041 CTIOS1-ctios Trace: [call.5000.2131420982] Found CallConnection(41207.0) for device 41207. 18:39:58:041 CTIOS1-ctios Trace: [call.5000.2131420982]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51044. 18:39:58:041 CTIOS1-ctios Trace: [call.5000.2131420982] CallConnection(41207.0) found DeviceID(51044) AgentID(05230). 18:39:58:041 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:58:041 CTIOS1-ctios Trace: Added CallConnection(41207.0). 18:39:58:041 CTIOS1-ctios Trace: [call.5000.2131420982]::CreateCallConnection(): CallConnection(41207.0) created successfully. 18:39:58:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420982]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420982 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420982 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41207 NewConnDevID:41207 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420982 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105197))) 18:39:58:041 CTIOS1-ctios Trace: >>CG:[call.5000.2131420982]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420982 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:7456 SGID:9203 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51044 CallngDevID:41207 CalldDevID:51044 LstRedirDevID:(null) AnsDevID:51044 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420982 Trnk#:0 TrnkGrp#:0) 18:39:58:041 CTIOS1-ctios Trace: [call.5000.2131420982] Found CallConnection(41207.0). 18:39:58:041 CTIOS1-ctios Trace: [call.5000.2131420982] Found CallConnection(41207.0). 18:39:58:042 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:7456 SGID:9203 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:0) 18:39:58:042 CTIOS1-ctios Trace: >>CG:[call.5000.2131420982]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420982 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51044 HldgDevID:51044 MsgID:eCallHeldEvent DvrKey:call.5000.2131420982) 18:39:58:042 CTIOS1-ctios Trace: [call.5000.2131420982] Found CallConnection(51044.0). 18:39:58:042 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420982.41207]:eCallDataUpdateEvent,Msk(bf0002) 18:39:58:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420982.41207]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:58:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420982.51044]:eCallBeginEvent 18:39:58:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420982.41207]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:58:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420982.51044]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:58:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420982.41207]:eCallDataUpdateEvent,Msk(bf0002) 18:39:58:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420982.51044]:eCallDataUpdateEvent,Msk(3f0001) 18:39:58:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420982.41207]:eCallEstablishedEvent,Msk(bf01a6) 18:39:58:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420982.51044]:eCallEstablishedEvent,Msk(bf01a6) 18:39:58:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eTalking),Msk(0) 18:39:58:043 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:58:043 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:58:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420982.41207]: eCallHeldEvent,Msk(bf0126) 18:39:58:043 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420982.51044]: eCallHeldEvent,Msk(bf000a) 18:39:58:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420983]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420983 CallTyp:29 ConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 ANI:41208 ConnDevID:41208 MsgID:eCallBeginEvent DvrKey:call.5000.2131420983) 18:39:58:044 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.2131420983 18:39:58:044 CTIOS1-ctios Trace: >>CG:[call.5000.2131420983]:eCallServiceInitiatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420983 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41208 CallngDevID:41208 MsgID:eCallServiceInitiatedEvent DvrKey:call.5000.2131420983) 18:39:58:044 CTIOS1-ctios Trace: [call.5000.2131420983] CallConnection(41208.0) found DeviceID(41208) AgentID(). 18:39:58:044 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:58:044 CTIOS1-ctios Trace: Added CallConnection(41208.0). 18:39:58:044 CTIOS1-ctios Trace: [call.5000.2131420983]::CreateCallConnection(): CallConnection(41208.0) created successfully. 18:39:58:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420983.41208]:eCallBeginEvent,Msk(bf0002) 18:39:58:044 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420983.41208]:eCallServiceInitiatedEvent,Msk(bf0002) 18:39:58:053 CTIOS1-ctios Trace: >>CG:[call.5000.2131420983]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420983 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420983 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 Dialed#:51023 ConnDevID:41208 NewConnDevID:41208 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420983) 18:39:58:053 CTIOS1-ctios Trace: >>CG:[call.5000.2131420983]:eCallOriginatedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420983 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:0 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41208 CallngDevID:41208 CalldDevID:51023 MsgID:eCallOriginatedEvent DvrKey:call.5000.2131420983) 18:39:58:053 CTIOS1-ctios Trace: [call.5000.2131420983] Found CallConnection(41208.0) for device 41208. 18:39:58:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420983.41208]:eCallDataUpdateEvent,Msk(bf0002) 18:39:58:053 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420983.41208]:eCallOriginatedEvent,Msk(bf0002) 18:39:58:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420983]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420983 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420983 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 DNIS:51023 Dialed#:45383 ConnDevID:41208 NewConnDevID:41208 RCallKeyDay:151314 RCallKeyCID:207944 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420983 ICMEntUniqID:icm.151314.207944 RCallKeySeq#:1) 18:39:58:055 CTIOS1-ctios Trace: >>CG:[call.5000.2131420983]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420983 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:65535 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:41208 AlrtgDevID: CallngDevID:41208 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420983 Trnk#:0 TrnkGrp#:0) 18:39:58:056 CTIOS1-ctios Trace: [call.5000.2131420983] Found CallConnection(41208.0) for device 41208. 18:39:58:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420983]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:2131420983 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:1548 SGID:9205 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:41208 AlrtgDevID:51023 CallngDevID:41208 CalldDevID:51023 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.2131420983 Trnk#:0 TrnkGrp#:0) 18:39:58:056 CTIOS1-ctios Trace: [call.5000.2131420983] Found CallConnection(41208.0) for device 41208. 18:39:58:056 CTIOS1-ctios Trace: [call.5000.2131420983]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 51023. 18:39:58:056 CTIOS1-ctios Trace: [call.5000.2131420983] CallConnection(41208.0) found DeviceID(51023) AgentID(33632). 18:39:58:056 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:58:056 CTIOS1-ctios Trace: Added CallConnection(41208.0). 18:39:58:056 CTIOS1-ctios Trace: [call.5000.2131420983]::CreateCallConnection(): CallConnection(41208.0) created successfully. 18:39:58:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420983.41208]:eCallDataUpdateEvent,Msk(bf0002) 18:39:58:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420983.41208]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:58:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420983]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:2131420983 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420983 NewConnDevIDTyp:0 NumNamVars:0 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:41208 NewConnDevID:41208 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420983 CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105197))) 18:39:58:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420983.51023]:eCallBeginEvent 18:39:58:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420983.41208]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:58:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420983.51023]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:58:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420983.41208]:eCallDataUpdateEvent,Msk(bf0002) 18:39:58:056 CTIOS1-ctios Trace: >>CG:[call.5000.2131420983]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420983 ConnDevIDTyp:0 SVC#:4294967295 SVCID:4294967295 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:1548 SGID:9205 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51023 CallngDevID:41208 CalldDevID:51023 LstRedirDevID:(null) AnsDevID:51023 MsgID:eCallEstablishedEvent DvrKey:call.5000.2131420983 Trnk#:0 TrnkGrp#:0) 18:39:58:056 CTIOS1-ctios Trace: [call.5000.2131420983] Found CallConnection(41208.0). 18:39:58:056 CTIOS1-ctios Trace: [call.5000.2131420983] Found CallConnection(41208.0). 18:39:58:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420983.51023]:eCallDataUpdateEvent,Msk(3f0001) 18:39:58:056 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420983.41208]:eCallEstablishedEvent,Msk(bf01a6) 18:39:58:057 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:1548 SGID:9205 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:0) 18:39:58:057 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420983.51023]:eCallEstablishedEvent,Msk(bf01a6) 18:39:58:057 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eTalking),Msk(0) 18:39:58:057 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:58:057 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:58:057 CTIOS1-ctios Trace: >>CG:[call.5000.2131420983]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420983 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:51023 HldgDevID:51023 MsgID:eCallHeldEvent DvrKey:call.5000.2131420983) 18:39:58:058 CTIOS1-ctios Trace: [call.5000.2131420983] Found CallConnection(51023.0). 18:39:58:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420983.41208]: eCallHeldEvent,Msk(bf0126) 18:39:58:058 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420983.51023]: eCallHeldEvent,Msk(bf000a) 18:39:58:104 CTIOS1-ctios Trace: >>CG:[call.5000.2131420982]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420982 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420982 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41207 NewConnDevID:41207 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420982 ecc:(...)) 18:39:58:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420982.41207]:eCallDataUpdateEvent,Msk(bf0126) 18:39:58:104 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420982.51044]:eCallDataUpdateEvent,Msk(bf000a) 18:39:58:118 CTIOS1-ctios Trace: >>CG:[call.5000.2131420983]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:2131420983 CallTyp:29 ConnDevIDTyp:0 NewConnCID:2131420983 NewConnDevIDTyp:0 NumNamVars:7 NumNamArrs:0 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 CallrEntrDig:ICM_BA_Reservation_Call ConnDevID:41208 NewConnDevID:41208 MsgID:eCallDataUpdateEvent DvrKey:call.5000.2131420983 ecc:(...)) 18:39:58:118 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420983.41208]:eCallDataUpdateEvent,Msk(bf0126) 18:39:58:118 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420983.51023]:eCallDataUpdateEvent,Msk(bf000a) 18:39:58:126 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:402 SVCID:5028 SG#:502 SGID:5037 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21015 ANI:812870292 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207763 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207763 RCallKeySeq#:1 CallTypIDTag:5033 PreCallIIDTag:7991769) 18:39:58:126 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:58:138 CTIOS1-ctios Trace: ->RCV[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4) a=3816][agent.5000.3816]:eSetAgentStateRequest(eAvailable) 18:39:58:146 CTIOS1-ctios Trace: >>CG:[agent.5000.48414]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10467 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42192 AGID:48414 AGInstr:42192 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48414 AGAvailStatus:1) 18:39:58:147 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:58:147 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:147 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:147 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:147 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:147 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:147 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:147 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48414]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:156 CTIOS1-ctios Trace: >>CG:[agent.5000.6325]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:6347 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21015 AGID:6325 AGInstr:21015 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6325 AGAvailStatus:0) 18:39:58:156 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6325]:eAgentStateEvent(eReserved),Msk(0) 18:39:58:156 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.6325]:eAgentStateEvent(eReserved),Msk(0) 18:39:58:156 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6325]:Monitored eAgentStateEvent(eReserved),Msk(0) 18:39:58:193 CTIOS1-ctios Trace: >>CG:[call.5000.154709991.21189]:eControlFailureConf(78):The request failed because a timeout limit was exceeded. PeriphErr:0(FailCode:78 PrphErrCode:0 UniqObjID:call.5000.154709991.21189 MsgID:eControlFailureConf MsgTyp:eTransferCallRequest TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:39:58:193 CTIOS1-ctios Trace: ServiceBroker::InternalCreateObject(): Object not createable for DriverKey [call.5000.154709991.21189]. 18:39:58:198 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:6137 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42133 AGID:3816 AGInstr:42133 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.3816 AGAvailStatus:1) 18:39:58:198 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:58:199 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:58:199 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:199 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:199 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:199 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:199 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:199 CTIOS1-ctios Trace: <-SND[37096][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:199 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:199 CTIOS1-ctios Trace: >>CG:[agent.5000.3816]:eSetAgentStateConf(UniqObjID:agent.5000.3816 MsgID:eSetAgentStateConf TgtCILClntID:GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)) 18:39:58:200 CTIOS1-ctios Trace: <-SND[GL1-122-E3DE-4024-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.3816]:eSetAgentStateConf 18:39:58:236 CTIOS1-ctios Trace: >>CG:[agent.5000.10840]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:3 SGID:9786 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:7928 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:51054 AGID:10840 AGInstr:51054 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.10840 AGAvailStatus:0) 18:39:58:236 CTIOS1-ctios Trace: >>CG:[call.5000.46856361]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856361 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856361 NewConnDevIDTyp:1 NumNamVars:11 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0412630648 NewConnDevID:0412630648 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856361 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105197))) 18:39:58:237 CTIOS1-ctios Trace: >>CG:[call.5000.46856361]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856361 ConnDevIDTyp:0 SVC#:3 SVCID:9802 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:3 SGID:9786 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:51054 CallngDevID:0412630648 CalldDevID:51054 LstRedirDevID:(null) AnsDevID:51054 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856361 Trnk#:0 TrnkGrp#:0) 18:39:58:237 CTIOS1-ctios Trace: [call.5000.46856361] Found CallConnection(0412630648.1). 18:39:58:237 CTIOS1-ctios Trace: [call.5000.46856361] Found CallConnection(0412630648.1). 18:39:58:237 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10840]:eAgentStateEvent(eTalking),Msk(0) 18:39:58:237 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][agent.5000.10840]:eAgentStateEvent(eTalking),Msk(0) 18:39:58:237 CTIOS1-ctios Trace: <-SND[37096][agent.5000.10840]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:58:237 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.10840]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:58:237 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856361.0412630648]:eCallDataUpdateEvent,Msk(bf0002) 18:39:58:237 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856361.51054]:eCallDataUpdateEvent,Msk(3f0001) 18:39:58:237 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][call.5000.46856361.51054]:eCallDataUpdateEvent,Msk(3f0001) 18:39:58:237 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856361.0412630648]:eCallEstablishedEvent,Msk(bf01a6) 18:39:58:237 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856361.51054]:eCallEstablishedEvent,Msk(bf01a6) 18:39:58:238 CTIOS1-ctios Trace: <-SND[GF-PC-3124-3296][call.5000.46856361.51054]:eCallEstablishedEvent,Msk(bf01a6) 18:39:58:244 CTIOS1-ctios Trace: >>CG:[call.5000.50374276]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:50374276 ConnDevIDTyp:0 ConnDevID:51125 MsgID:eCallEndEvent DvrKey:call.5000.50374276) 18:39:58:244 CTIOS1-ctios Trace: Removed CallConnection(51125.0). 18:39:58:244 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.50374276 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:58:245 CTIOS1-ctios Trace: >>CG:[agent.5000.30604]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10446 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51125 AGID:30604 AGInstr:51125 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.30604 AGAvailStatus:1) 18:39:58:245 CTIOS1-ctios Trace: <-SND[37096][call.5000.50374276.51125]:eCallEndEvent 18:39:58:245 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30604]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:58:245 CTIOS1-ctios Trace: <-SND[37096][agent.5000.30604]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:245 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.30604]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:248 CTIOS1-ctios Trace: >>CG:[agent.5000.6601]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:8967 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21034 AGID:6601 AGInstr:21034 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.6601 AGAvailStatus:1) 18:39:58:249 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:58:249 CTIOS1-ctios Trace: <-SND[37096][agent.5000.6601]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:253 CTIOS1-ctios Trace: >>CG:[call.5000.198845577]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:198845577 CallTyp:2 ConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 ANI:812870292 DNIS:21015 Dialed#:45433 ConnDevID:812870292 RCallKeyDay:151314 RCallKeyCID:207763 MsgID:eCallBeginEvent DvrKey:call.5000.198845577 ecc:(...) ICMEntUniqID:icm.151314.207763 RCallKeySeq#:2) 18:39:58:254 CTIOS1-ctios Trace: >>CG:[call.5000.198845577]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845577 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:1 EvtCause:22 SG#:4294967295 SGID:4294967295 LineHdl:65535 LineTyp:3 SGPri:0 MonID:0 ConnDevID:812870292 AlrtgDevID:(null) CallngDevID:812870292 CalldDevID:21015 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845577 Trnk#:0 TrnkGrp#:0) 18:39:58:254 CTIOS1-ctios Trace: Storing UniqueObjectID of call.5000.198845577 18:39:58:254 CTIOS1-ctios Trace: [call.5000.198845577]::HandleCallDeliveredEvent(): attempt to create Calling connection for Device 812870292. 18:39:58:254 CTIOS1-ctios Trace: CallConnection(812870292.1) created AgentObject (Device) for DeviceID(812870292). 18:39:58:254 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:58:254 CTIOS1-ctios Trace: Added CallConnection(812870292.1). 18:39:58:254 CTIOS1-ctios Trace: [call.5000.198845577]::CreateCallConnection(): CallConnection(812870292.1) created successfully. 18:39:58:254 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845577.812870292]:eCallBeginEvent 18:39:58:254 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845577.812870292]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:58:254 CTIOS1-ctios Trace: >>CG:[call.5000.198845577]:eCallDeliveredEvent(LCS:Unknown)(PrphID:5000 PrphTyp:17 ConnCID:198845577 ConnDevIDTyp:1 SVC#:402 SVCID:5028 AlrtgDevTyp:0 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:2 EvtCause:65535 SG#:502 SGID:5037 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:812870292 AlrtgDevID:21015 CallngDevID:812870292 CalldDevID:21015 LstRedirDevID:(null) MsgID:eCallDeliveredEvent DvrKey:call.5000.198845577 Trnk#:0 TrnkGrp#:0) 18:39:58:254 CTIOS1-ctios Trace: [call.5000.198845577] Found CallConnection(812870292.1) for device 812870292. 18:39:58:254 CTIOS1-ctios Trace: [call.5000.198845577]::HandleCallDeliveredEvent(): attempt to create Alerting connection for Device 21015. 18:39:58:254 CTIOS1-ctios Trace: [call.5000.198845577] CallConnection(812870292.1) found DeviceID(21015) AgentID(6325). 18:39:58:254 CTIOS1-ctios Trace: Creating new CallConnectionEA object. 18:39:58:254 CTIOS1-ctios Trace: Added CallConnection(812870292.1). 18:39:58:254 CTIOS1-ctios Trace: [call.5000.198845577]::CreateCallConnection(): CallConnection(812870292.1) created successfully. 18:39:58:255 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845577.21015]:eCallBeginEvent 18:39:58:255 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845577.21015]:eCallBeginEvent 18:39:58:255 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845577.812870292]:eCallDeliveredEvent(LCS:Unknown),Msk(bf0002) 18:39:58:255 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845577.21015]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:58:255 CTIOS1-ctios Trace: <-SND[F-F10-3612-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845577.21015]:eCallDeliveredEvent(LCS:Unknown),Msk(3f0001) 18:39:58:275 CTIOS1-ctios Trace: >>CG:[agent.5000.30604]:eQueryAgentStatisticsConf(IID:32374372 PrphID:5000 AGExt:51125 AGID:30604 AGInstr:51125 UniqObjID:agent.5000.30604 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:6861 LogdOnTimeTdy:9458 NotRdyTimeTdy:9 AGOutCallsTdy:32 AGOutCallsTlkTimeTdy:2539 AGOutCallsTimeTdy:2590 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:6861 LogdOnTimeSess:9458 NotRdyTimeSess:9 AGOutCallsSess:32 AGOutCallsTlkTimeSess:2539 AGOutCallsTimeSess:2590 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:2 IntCallsTimeSess:3 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:2 IntCallsTimeTdy:3 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:0 AutoOutCallsTlkTimeSess:0 AutoOutCallsTimeSess:0 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:0 AutoOutCallsTlkTimeTdy:0 AutoOutCallsTimeTdy:0 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSes 18:39:58:285 CTIOS1-ctios Trace: >>CG:[agent.5000.36276]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10314 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21081 AGID:36276 AGInstr:21081 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36276 AGAvailStatus:1) 18:39:58:285 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:58:285 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36276]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:305 CTIOS1-ctios Trace: >>CG:[call.5000.154709792]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:154709792 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154709792 NewConnDevIDTyp:0 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0418750167 CallWrpupData:BB_1218_LineIssue-FrequentDisconnection NewConnDevID:21072 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154709792 ecc:(...)) 18:39:58:305 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709792.0418750167]:eCallDataUpdateEvent 18:39:58:305 CTIOS1-ctios Trace: <-SND[37096][call.5000.154709792.21072]:eCallDataUpdateEvent 18:39:58:339 CTIOS1-ctios Trace: >>CG:[agent.5000.42704]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9701 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42204 AGID:42704 AGInstr:42204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42704 AGAvailStatus:0) 18:39:58:340 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42704]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:58:340 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42704]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:58:340 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42704]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:58:340 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42704]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:58:340 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42704]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:58:340 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42704]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:58:340 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42704]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:58:340 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42704]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:58:412 CTIOS1-ctios Trace: >>CG:[call.5000.2131420982]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420982 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51044 RelDevID:51044 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420982) 18:39:58:413 CTIOS1-ctios Trace: >>CG:[call.5000.2131420982]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420982 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41207 RelDevID:41207 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420982) 18:39:58:413 CTIOS1-ctios Trace: >>CG:[call.5000.2131420982]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420982 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41207 MsgID:eCallClearedEvent DvrKey:call.5000.2131420982) 18:39:58:413 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420982.41207]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:58:413 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420982.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:58:413 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420982.41207]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:58:413 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420982.51044]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:58:413 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420982.41207]:eCallClearedEvent,Msk(3f0000) 18:39:58:413 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420982.51044]:eCallClearedEvent,Msk(3f0000) 18:39:58:414 CTIOS1-ctios Trace: >>CG:[call.5000.2131420982]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420982 ConnDevIDTyp:0 ConnDevID:41207 MsgID:eCallEndEvent DvrKey:call.5000.2131420982) 18:39:58:414 CTIOS1-ctios Trace: Removed CallConnection(41207.0). 18:39:58:414 CTIOS1-ctios Trace: Removed CallConnection(51044.0). 18:39:58:414 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420982 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:58:414 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:7976 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51044 AGID:05230 AGInstr:51044 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.05230 AGAvailStatus:1) 18:39:58:415 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420982.41207]:eCallEndEvent 18:39:58:415 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420982.51044]:eCallEndEvent 18:39:58:415 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:58:415 CTIOS1-ctios Trace: <-SND[37096][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:415 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.05230]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:445 CTIOS1-ctios Trace: >>CG:[agent.5000.05230]:eQueryAgentStatisticsConf(IID:32374373 PrphID:5000 AGExt:51044 AGID:05230 AGInstr:51044 UniqObjID:agent.5000.05230 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:5173 LogdOnTimeTdy:9532 NotRdyTimeTdy:4185 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:349 LogdOnTimeSess:786 NotRdyTimeSess:266 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:1 AutoOutCallsTlkTimeSess:54 AutoOutCallsTimeSess:56 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:1 AutoOutCallsTlkTimeTdy:54 AutoOutCallsTimeTdy:56 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsTimeSess:0 Prv 18:39:58:501 CTIOS1-ctios Trace: [call.5000.198845487] Found CallConnection(21112.0) for device 21112. 18:39:58:502 CTIOS1-ctios Trace: [call.5000.198845487] Found CallConnection(21112.0) for device 21112. 18:39:58:503 CTIOS1-ctios Trace: >>CG:[call.5000.2131420983]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420983 ConnDevIDTyp:0 LclConnState:65535 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:51023 RelDevID:51023 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420983) 18:39:58:503 CTIOS1-ctios Trace: >>CG:[call.5000.2131420983]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420983 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 RelDevTyp:0 MonID:0 ConnDevID:41208 RelDevID:41208 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.2131420983) 18:39:58:503 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420983.41208]:eCallConnectionClearedEvent,Msk(bf0126) 18:39:58:503 CTIOS1-ctios Trace: >>CG:[call.5000.2131420983]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420983 ConnDevIDTyp:0 LclConnState:0 EvtCause:65535 MonID:0 ConnDevID:41208 MsgID:eCallClearedEvent DvrKey:call.5000.2131420983) 18:39:58:503 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420983.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:58:503 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420983.41208]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:58:503 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420983.51023]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:58:503 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420983.41208]:eCallClearedEvent,Msk(3f0000) 18:39:58:503 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420983.51023]:eCallClearedEvent,Msk(3f0000) 18:39:58:507 CTIOS1-ctios Trace: >>CG:[call.5000.2131420983]:eCallEndEvent(PrphID:5000 PrphTyp:17 ConnCID:2131420983 ConnDevIDTyp:0 ConnDevID:41208 MsgID:eCallEndEvent DvrKey:call.5000.2131420983) 18:39:58:507 CTIOS1-ctios Trace: Removed CallConnection(41208.0). 18:39:58:507 CTIOS1-ctios Trace: Removed CallConnection(51023.0). 18:39:58:507 CTIOS1-ctios Trace: [SYSTEM]SB:Object call.5000.2131420983 REMOVED from object map, EventID(24, END_CALL_EVENT). 18:39:58:507 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10372 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:51023 AGID:33632 AGInstr:51023 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.33632 AGAvailStatus:1) 18:39:58:507 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420983.41208]:eCallEndEvent 18:39:58:507 CTIOS1-ctios Trace: <-SND[37096][call.5000.2131420983.51023]:eCallEndEvent 18:39:58:507 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:eAgentStateEvent(eAvailable),Msk(201b0000) 18:39:58:507 CTIOS1-ctios Trace: <-SND[37096][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:507 CTIOS1-ctios Trace: <-SND[GF-TL1-4836-4192][agent.5000.33632]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:532 CTIOS1-ctios Trace: >>CG:[call.5000.46856359]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856359 ConnDevIDTyp:0 LclConnState:65535 EvtCause:54 RelDevTyp:0 MonID:0 ConnDevID:42049 RelDevID:42049 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856359) 18:39:58:532 CTIOS1-ctios Trace: >>CG:[call.5000.46856359]:eCallConnectionClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856359 ConnDevIDTyp:1 LclConnState:0 EvtCause:54 RelDevTyp:0 MonID:0 ConnDevID:03204885299 RelDevID:03204885299 MsgID:eCallConnectionClearedEvent DvrKey:call.5000.46856359) 18:39:58:532 CTIOS1-ctios Trace: >>CG:[call.5000.46856359]:eCallClearedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856359 ConnDevIDTyp:1 LclConnState:0 EvtCause:54 MonID:0 ConnDevID:03204885299 MsgID:eCallClearedEvent DvrKey:call.5000.46856359) 18:39:58:533 CTIOS1-ctios Trace: >>CG:[agent.5000.42299]:eAgentStateEvent(eWorkReady)(PrphID:5000 PrphTyp:17 AGState:eWorkReady SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:6 SessID:0 MRDID:1 ICMAGID:8741 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42049 AGID:42299 AGInstr:42049 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42299 AGAvailStatus:0) 18:39:58:533 CTIOS1-ctios Trace: [agent.5000.42299]: Current Wrapup Mode = 3 18:39:58:533 CTIOS1-ctios Trace: >>CG:[agent.5000.36363]:eAgentStateEvent(eHold)(PrphID:5000 PrphTyp:17 AGState:eHold SG#:503 SGID:5038 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:10 SessID:0 MRDID:1 ICMAGID:10954 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21112 AGID:36363 AGInstr:21112 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36363 AGAvailStatus:0) 18:39:58:533 CTIOS1-ctios Trace: >>CG:[call.5000.198845487]:eCallHeldEvent(PrphID:5000 PrphTyp:17 ConnCID:198845487 ConnDevIDTyp:0 LclConnState:4 EvtCause:65535 HldgDevTyp:0 MonID:0 ConnDevID:21112 HldgDevID:21112 MsgID:eCallHeldEvent DvrKey:call.5000.198845487) 18:39:58:533 CTIOS1-ctios Trace: [call.5000.198845487] Found CallConnection(21112.0). 18:39:58:533 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856359.03204885299]:eCallConnectionClearedEvent,Msk(bf01a6) 18:39:58:533 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856359.42049]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:58:533 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856359.03204885299]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:58:533 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856359.42049]:eCallConnectionClearedEvent,Msk(3f0000) 18:39:58:533 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856359.03204885299]:eCallClearedEvent,Msk(3f0000) 18:39:58:533 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856359.42049]:eCallClearedEvent,Msk(3f0000) 18:39:58:533 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:eAgentStateEvent(eWorkReady),Msk(0) 18:39:58:533 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:58:534 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:58:534 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:58:534 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:58:534 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:58:534 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42299]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:58:534 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42299]:Monitored eAgentStateEvent(eWorkReady),Msk(0) 18:39:58:534 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36363]:eAgentStateEvent(eHold),Msk(0) 18:39:58:534 CTIOS1-ctios Trace: <-SND[F-B3-5912-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36363]:eAgentStateEvent(eHold),Msk(0) 18:39:58:534 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36363]:Monitored eAgentStateEvent(eHold),Msk(0) 18:39:58:534 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845487.0254552084]: eCallHeldEvent,Msk(bf0126) 18:39:58:535 CTIOS1-ctios Trace: <-SND[37096][call.5000.198845487.21112]: eCallHeldEvent,Msk(bf000a) 18:39:58:535 CTIOS1-ctios Trace: <-SND[F-B3-5912-dotNET_Sess(31914638)_EvtThd(4)][call.5000.198845487.21112]: eCallHeldEvent,Msk(bf000a) 18:39:58:539 CTIOS1-ctios Trace: >>CG:[agent.5000.33632]:eQueryAgentStatisticsConf(IID:32374374 PrphID:5000 AGExt:51023 AGID:33632 AGInstr:51023 UniqObjID:agent.5000.33632 MsgID:eQueryAgentStatisticsConf Stats:(AvailTimeTdy:6003 LogdOnTimeTdy:9437 NotRdyTimeTdy:1383 AGOutCallsTdy:0 AGOutCallsTlkTimeTdy:0 AGOutCallsTimeTdy:0 AGOutCallsHldTdy:0 AGOutCallsHldTimeTdy:0 HdlCallsTdy:0 HdlCallsTlkTimeTdy:0 HdlCallsTimeTdy:0 IncCallsHldTdy:0 IncCallsHldTimeTdy:0 IntCallsHldTdy:0 IntCallsHldTimeTdy:0 AvailTimeSess:6003 LogdOnTimeSess:9437 NotRdyTimeSess:1383 AGOutCallsSess:0 AGOutCallsTlkTimeSess:0 AGOutCallsTimeSess:0 AGOutCallsHldSess:0 AGOutCallsHldTimeSess:0 HdlCallsSess:0 HdlCallsTlkTimeSess:0 HdlCallsTimeSess:0 IncCallsHldSess:0 IncCallsHldTimeSess:0 IntCallsSess:0 IntCallsTimeSess:0 IntCallsRcvdTimeSess:0 IntCallsHldSess:0 IntCallsHldTimeSess:0 IntCallsTdy:0 IntCallsTimeTdy:0 HdlCallsAftCallTimeSess:0 HdlCallsAftCallTimeTdy:0 AutoOutCallsSess:11 AutoOutCallsTlkTimeSess:1046 AutoOutCallsTimeSess:1383 AutoOutCallsHldSess:0 AutoOutCallsHldTimeSess:0 AutoOutCallsTdy:11 AutoOutCallsTlkTimeTdy:1046 AutoOutCallsTimeTdy:1383 AutoOutCallsHldTdy:0 AutoOutCallsHldTimeTdy:0 PrvwCallsSess:0 PrvwCallsTlkTimeSess:0 PrvwCallsT 18:39:58:542 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eNotReady) 18:39:58:614 CTIOS1-ctios Trace: >>CG:[call.5000.46856215]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:46856215 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856215 NewConnDevIDTyp:0 NumNamVars:10 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:0544653405 CallWrpupData:1236_0800_Silent/CallDrop ,270 NewConnDevID:42548 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856215 ecc:(...)) 18:39:58:614 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856215.0544653405]:eCallDataUpdateEvent 18:39:58:615 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856215.42548]:eCallDataUpdateEvent 18:39:58:624 CTIOS1-ctios Trace: >>CG:[agent.5000.48420]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10473 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42092 AGID:48420 AGInstr:42092 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48420 AGAvailStatus:0) 18:39:58:624 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:eAgentStateEvent(eNotReady),Msk(a1b0010) 18:39:58:624 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:58:624 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:58:624 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:58:624 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:58:624 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:58:625 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:58:625 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:58:642 CTIOS1-ctios Trace: >>CG:[agent.5000.42704]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9701 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42204 AGID:42704 AGInstr:42204 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42704 AGAvailStatus:1) 18:39:58:642 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42704]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:58:642 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42704]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:642 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42704]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:642 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42704]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:642 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42704]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:643 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42704]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:643 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42704]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:643 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42704]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:654 CTIOS1-ctios Trace: >>CG:[agent.5000.4072]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:302 SGID:5013 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:6492 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42125 AGID:4072 AGInstr:42125 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.4072 AGAvailStatus:0) 18:39:58:654 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4072]:eAgentStateEvent(eTalking),Msk(0) 18:39:58:654 CTIOS1-ctios Trace: <-SND[GQ7-51-CA4F-220-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4072]:eAgentStateEvent(eTalking),Msk(0) 18:39:58:654 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4072]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:58:654 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4072]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:58:654 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4072]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:58:654 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4072]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:58:655 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4072]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:58:655 CTIOS1-ctios Trace: <-SND[37096][agent.5000.4072]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:58:655 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.4072]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:58:655 CTIOS1-ctios Trace: >>CG:[call.5000.46856362]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:46856362 CallTyp:2 ConnDevIDTyp:1 NewConnCID:46856362 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:04235400756 NewConnDevID:04235400756 MsgID:eCallDataUpdateEvent DvrKey:call.5000.46856362 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105198))) 18:39:58:655 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856362.04235400756]:eCallDataUpdateEvent,Msk(bf0002) 18:39:58:655 CTIOS1-ctios Trace: >>CG:[call.5000.46856362]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:46856362 ConnDevIDTyp:0 SVC#:202 SVCID:5007 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:302 SGID:5013 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42125 CallngDevID:04235400756 CalldDevID:42125 LstRedirDevID:(null) AnsDevID:42125 MsgID:eCallEstablishedEvent DvrKey:call.5000.46856362 Trnk#:0 TrnkGrp#:0) 18:39:58:655 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856362.42125]:eCallDataUpdateEvent,Msk(3f0001) 18:39:58:655 CTIOS1-ctios Trace: [call.5000.46856362] Found CallConnection(04235400756.1). 18:39:58:655 CTIOS1-ctios Trace: [call.5000.46856362] Found CallConnection(04235400756.1). 18:39:58:655 CTIOS1-ctios Trace: <-SND[GQ7-51-CA4F-220-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856362.42125]:eCallDataUpdateEvent,Msk(3f0001) 18:39:58:655 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856362.04235400756]:eCallEstablishedEvent,Msk(bf01a6) 18:39:58:655 CTIOS1-ctios Trace: <-SND[37096][call.5000.46856362.42125]:eCallEstablishedEvent,Msk(bf01a6) 18:39:58:656 CTIOS1-ctios Trace: <-SND[GQ7-51-CA4F-220-dotNET_Sess(31914638)_EvtThd(4)][call.5000.46856362.42125]:eCallEstablishedEvent,Msk(bf01a6) 18:39:58:690 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:0) 18:39:58:690 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:58:690 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:58:690 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:58:691 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:39:58:691 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf 18:39:58:699 CTIOS1-ctios Trace: >>CG:[agent.5000.48460]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10524 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42057 AGID:48460 AGInstr:42057 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48460 AGAvailStatus:0) 18:39:58:700 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:58:700 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:58:700 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:58:700 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:58:700 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:58:700 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:58:700 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:58:700 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48460]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:58:701 CTIOS1-ctios Trace: ->RCV[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4) a=39243][agent.5000.39243]:eSetAgentStateRequest(eNotReady) 18:39:58:820 CTIOS1-ctios Trace: [call.5000.46856361] Found CallConnection(51054.0) for device 51054. 18:39:58:852 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eAgentStateEvent(eNotReady)(PrphID:5000 PrphTyp:17 AGState:eNotReady SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:2 SessID:0 MRDID:1 ICMAGID:10169 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21164 AGID:39243 AGInstr:21164 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.39243 AGAvailStatus:0) 18:39:58:852 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:58:852 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eAgentStateEvent(eNotReady),Msk(c1b0010) 18:39:58:852 CTIOS1-ctios Trace: <-SND[37096][agent.5000.39243]:Monitored eAgentStateEvent(eNotReady),Msk(0) 18:39:58:852 CTIOS1-ctios Trace: >>CG:[agent.5000.39243]:eSetAgentStateConf(UniqObjID:agent.5000.39243 MsgID:eSetAgentStateConf TgtCILClntID:FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)) 18:39:58:852 CTIOS1-ctios Trace: <-SND[FD5-220-45F9-2860-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.39243]:eSetAgentStateConf 18:39:58:855 CTIOS1-ctios Trace: [call.5000.46856361] Found CallConnection(51054.0) for device 51054. 18:39:58:885 CTIOS1-ctios Trace: >>CG:[]:eAgentPrecallEvent(SVC#:400 SVCID:5032 SG#:500 SGID:5041 SGPri:0 MonID:0 NumNamVars:12 NumNamArrs:4 MRDID:1 AGInstr:21290 ANI:0614035100 UsrToUsrInfo:(null) Dialed#:45433 CallrEntrDig:(null) RCallKeyDay:151314 RCallKeyCID:207606 MsgID:eAgentPrecallEvent ecc:(...) ICMEntUniqID:icm.151314.207606 RCallKeySeq#:1 CallTypIDTag:5035 PreCallIIDTag:7991517) 18:39:58:885 CTIOS1-ctios Trace: <-SND[SSC2-616-dotNET_Sess(31914638)_EvtThd(4)][]:eAgentPrecallEvent 18:39:58:917 CTIOS1-ctios Trace: >>CG:[agent.5000.36387]:eAgentStateEvent(eReserved)(PrphID:5000 PrphTyp:17 AGState:eReserved SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:7 SessID:0 MRDID:1 ICMAGID:10980 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:21290 AGID:36387 AGInstr:21290 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36387 AGAvailStatus:0) 18:39:58:917 CTIOS1-ctios Trace: <-SND[SSC2-616-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36387]:eAgentStateEvent(eReserved),Msk(0) 18:39:58:917 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36387]:eAgentStateEvent(eReserved),Msk(0) 18:39:58:934 CTIOS1-ctios Trace: ->RCV[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4) a=36144][agent.5000.36144]:eSetAgentStateRequest(eAvailable) 18:39:58:941 CTIOS1-ctios Trace: >>CG:[agent.5000.42586]:eAgentStateEvent(eTalking)(PrphID:5000 PrphTyp:17 AGState:eTalking SG#:502 SGID:5037 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:4 SessID:0 MRDID:1 ICMAGID:9559 AGMode:1 MaxTaskLim:1 NumTasks:1 AGExt:42098 AGID:42586 AGInstr:42098 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.42586 AGAvailStatus:0) 18:39:58:941 CTIOS1-ctios Trace: >>CG:[call.5000.154710052]:eCallDataUpdateEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:1 ConnCID:154710052 CallTyp:2 ConnDevIDTyp:1 NewConnCID:154710052 NewConnDevIDTyp:1 NumNamVars:12 NumNamArrs:4 CalldPtyDisp:0 CmpgnID:4294967295 QryRuleID:4294967295 ConnDevID:685801420 NewConnDevID:685801420 MsgID:eCallDataUpdateEvent DvrKey:call.5000.154710052 ecc:(...) CTIClnts:(CTIClient[1]:(CTIClntSig:CTIOSServer CTIClntTmstmp:1429105198))) 18:39:58:941 CTIOS1-ctios Trace: >>CG:[call.5000.154710052]:eCallEstablishedEvent(PrphID:5000 PrphTyp:17 ConnCID:154710052 ConnDevIDTyp:0 SVC#:402 SVCID:5028 CallngDevTyp:0 CalldDevTyp:0 LstRedirDevTyp:65535 LclConnState:3 EvtCause:65535 SG#:502 SGID:5037 AnsDevTyp:0 LineHdl:0 LineTyp:0 SGPri:0 MonID:0 ConnDevID:42098 CallngDevID:685801420 CalldDevID:42098 LstRedirDevID:(null) AnsDevID:42098 MsgID:eCallEstablishedEvent DvrKey:call.5000.154710052 Trnk#:0 TrnkGrp#:0) 18:39:58:941 CTIOS1-ctios Trace: [call.5000.154710052] Found CallConnection(685801420.1). 18:39:58:941 CTIOS1-ctios Trace: [call.5000.154710052] Found CallConnection(685801420.1). 18:39:58:941 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:eAgentStateEvent(eTalking),Msk(0) 18:39:58:941 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:eAgentStateEvent(eTalking),Msk(0) 18:39:58:941 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:58:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:58:942 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:58:942 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:58:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:58:942 CTIOS1-ctios Trace: <-SND[37096][agent.5000.42586]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:58:942 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.42586]:Monitored eAgentStateEvent(eTalking),Msk(0) 18:39:58:942 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710052.685801420]:eCallDataUpdateEvent,Msk(bf0002) 18:39:58:942 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710052.42098]:eCallDataUpdateEvent,Msk(3f0001) 18:39:58:942 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710052.42098]:eCallDataUpdateEvent,Msk(3f0001) 18:39:58:942 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710052.685801420]:eCallEstablishedEvent,Msk(bf01a6) 18:39:58:942 CTIOS1-ctios Trace: <-SND[37096][call.5000.154710052.42098]:eCallEstablishedEvent,Msk(bf01a6) 18:39:58:942 CTIOS1-ctios Trace: <-SND[FL7-87-794F-6728-dotNET_Sess(31914638)_EvtThd(4)][call.5000.154710052.42098]:eCallEstablishedEvent,Msk(bf01a6) 18:39:58:943 CTIOS1-ctios Trace: >>CG:[agent.5000.48420]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:10473 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:42092 AGID:48420 AGInstr:42092 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.48420 AGAvailStatus:1) 18:39:58:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:58:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:944 CTIOS1-ctios Trace: <-SND[GE8-53-2B37-464-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:944 CTIOS1-ctios Trace: <-SND[PTCL-PC-4200-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:944 CTIOS1-ctios Trace: <-SND[37096][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:944 CTIOS1-ctios Trace: <-SND[GJ2-14-B3DB-6124-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.48420]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:995 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eAgentStateEvent(eAvailable)(PrphID:5000 PrphTyp:17 AGState:eAvailable SG#:9752 SGID:5000 StateDur:0 SGPri:0 EvtRsnCode:0 SGState:3 SessID:0 MRDID:1 ICMAGID:9465 AGMode:1 MaxTaskLim:1 NumTasks:0 AGExt:21189 AGID:36144 AGInstr:21189 CTIClntSig:CTIOSServer MsgID:eAgentStateEvent DvrKey:agent.5000.36144 AGAvailStatus:1) 18:39:58:995 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:58:995 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eAgentStateEvent(eAvailable),Msk(101b0000) 18:39:58:995 CTIOS1-ctios Trace: <-SND[37096][agent.5000.36144]:Monitored eAgentStateEvent(eAvailable),Msk(0) 18:39:58:995 CTIOS1-ctios Trace: >>CG:[agent.5000.36144]:eSetAgentStateConf(UniqObjID:agent.5000.36144 MsgID:eSetAgentStateConf TgtCILClntID:FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)) 18:39:58:995 CTIOS1-ctios Trace: <-SND[FF3-210-FB9A-4036-dotNET_Sess(31914638)_EvtThd(4)][agent.5000.36144]:eSetAgentStateConf